Ransomware Hot Line: 800-462-8800
24x7 Remote Help from a Top-tier Ransomware Consultant
Ransomware needs time to work its way through a target network. Because of this, ransomware assaults are commonly unleashed on weekends and late at night, when IT staff are likely to take longer to recognize a break-in and are least able to mount a rapid and coordinated response. The more lateral movement ransomware can achieve inside a target's network, the more time it will require to recover core IT services and damaged files and the more data can be exfiltrated to the dark web.
Progent's Ransomware Hot Line is designed to help organizations to carry out the urgent first step in mitigating a ransomware attack by putting out the fire. Progent's remote ransomware engineers can help businesses in the Dayton area to locate and isolate breached devices and guard clean resources from being compromised.
If your system has been penetrated by any strain of ransomware, act fast. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.
Progent's Ransomware Recovery Expertise Available in Dayton
Modern strains of ransomware such as Ryuk, Sodinokibi, DopplePaymer, and Nephilim encrypt online data and invade any available backups. Data synchronized to the cloud can also be corrupted. For a poorly defended environment, this can make automated recovery nearly impossible and effectively knocks the IT system back to the beginning. Threat Actors (TAs), the cybercriminals behind a ransomware attack, demand a ransom fee for the decryptors needed to recover scrambled data. Ransomware assaults also attempt to exfiltrate information and TAs demand an extra settlement for not publishing this information or selling it. Even if you can rollback your network to a tolerable date in time, exfiltration can be a big problem depending on the nature of the stolen information.
The restoration work after a ransomware attack involves a number of distinct stages, the majority of which can be performed concurrently if the response team has enough members with the necessary skill sets.
- Containment: This urgent first response requires arresting the sideways progress of the attack across your IT system. The more time a ransomware attack is allowed to go unrestricted, the more complex and more costly the restoration process. Recognizing this, Progent keeps a round-the-clock Ransomware Hotline monitored by seasoned ransomware recovery experts. Quarantine activities consist of isolating affected endpoint devices from the rest of network to minimize the spread, documenting the IT system, and securing entry points.
- System continuity: This covers restoring the network to a minimal useful degree of functionality with the least delay. This effort is typically the highest priority for the victims of the ransomware assault, who often see it as an existential issue for their business. This activity also requires the widest range of technical abilities that span domain controllers, DHCP servers, physical and virtual machines, desktops, laptops and mobile phones, databases, office and mission-critical apps, network architecture, and protected endpoint access. Progent's ransomware recovery experts use state-of-the-art workgroup platforms to coordinate the complicated recovery process. Progent appreciates the urgency of working quickly, continuously, and in unison with a client's managers and network support staff to prioritize activity and to put essential resources on line again as quickly as feasible.
- Data restoration: The work necessary to restore data impacted by a ransomware attack depends on the condition of the systems, the number of files that are encrypted, and which recovery techniques are needed. Ransomware assaults can take down pivotal databases which, if not properly closed, might need to be rebuilt from the beginning. This can include DNS and Active Directory (AD) databases. Microsoft Exchange and SQL Server depend on AD, and many manufacturing and other business-critical platforms depend on SQL Server. Often some detective work may be needed to locate undamaged data. For example, non-encrypted OST files may exist on employees' desktop computers and notebooks that were off line during the ransomware attack. Progent's ProSight Data Protection Services offer Altaro VM Backup tools to protect against ransomware attacks via Immutable Cloud Storage. This creates tamper-proof data that cannot be erased or modified by anyone including administrators or root users.
- Deploying advanced AV/ransomware defense: Progent's Active Security Monitoring uses SentinelOne's behavioral analysis technology to give small and medium-sized businesses the benefits of the same anti-virus tools implemented by some of the world's biggest enterprises including Netflix, Citi, and Salesforce. By providing real-time malware blocking, detection, containment, recovery and analysis in a single integrated platform, ProSight Active Security Monitoring reduces total cost of ownership, simplifies management, and promotes rapid operational continuity. SentinelOne's next-generation endpoint protection (NGEP) incorporated in ProSight Active Security Monitoring was listed by Gartner Group as the "most visionary Endpoint Protection Platform." Progent is a SentinelOne Partner, dealer, and integrator. Read about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware recovery with SentinelOne technology.
- Negotiation with the hacker Progent is experienced in negotiating settlements with threat actors. This requires working closely with the victim and the insurance carrier, if there is one. Activities consist of establishing the type of ransomware involved in the attack; identifying and establishing communications the hacker persona; testing decryption capabilities; budgeting a settlement with the victim and the insurance provider; establishing a settlement and schedule with the hacker; checking compliance with anti-money laundering (AML) sanctions; carrying out the crypto-currency transfer to the hacker; acquiring, reviewing, and operating the decryption utility; troubleshooting failed files; creating a pristine environment; remapping and connecting drives to match exactly their pre-attack condition; and reprovisioning physical and virtual devices and software services.
- Forensic analysis: This process involves learning the ransomware assault's progress throughout the targeted network from start to finish. This audit trail of how a ransomware assault travelled within the network assists you to assess the impact and uncovers gaps in policies or work habits that need to be corrected to prevent later breaches. Forensics entails the review of all logs, registry, Group Policy Object, AD, DNS, routers, firewalls, scheduled tasks, and core Windows systems to detect changes. Forensics is commonly assigned a high priority by the cyber insurance provider. Since forensic analysis can take time, it is vital that other important activities like business resumption are executed in parallel. Progent has an extensive team of IT and cybersecurity professionals with the skills needed to perform the work of containment, business resumption, and data restoration without interfering with forensics.
Progent's Background
Progent has provided online and onsite network services across the United States for over 20 years and has earned Microsoft's Partner certification in the Datacenter and Cloud Productivity practice areas. Progent's roster of SMEs includes professionals who have been awarded high-level certifications in foundation technology platforms such as Cisco networking, VMware virtualization, and major Linux distros. Progent's data security experts have earned industry-recognized certifications such as CISA, CISSP-ISSAP, GIAC, and CMMC 2.0. (Refer to Progent's certifications). Progent also offers top-tier support in financial management and ERP applications. This scope of expertise gives Progent the ability to salvage and consolidate the undamaged pieces of your network following a ransomware attack and reconstruct them quickly into an operational system. Progent has worked with leading insurance providers like Chubb to assist businesses clean up after ransomware attacks.
Contact Progent for Ransomware System Recovery Services in Dayton
For ransomware system restoration services in the Dayton metro area, call Progent at 800-462-8800 or visit Contact Progent.