Ransomware Hot Line: 800-462-8800
24x7 Online Access to a Senior Ransomware Engineer
Ransomware requires time to work its way through a target network. Because of this, ransomware assaults are typically unleashed on weekends and at night, when support personnel may be slower to become aware of a break-in and are least able to mount a rapid and forceful response. The more lateral progress ransomware can make inside a victim's network, the longer it will require to restore basic operations and damaged files and the more data can be exfiltrated to the dark web.
Progent's Ransomware Hot Line is designed to help you to take the time-critical first step in mitigating a ransomware attack by containing the malware. Progent's remote ransomware engineers can help organizations in the Dayton metro area to locate and isolate infected devices and protect undamaged assets from being penetrated.
If your system has been penetrated by any strain of ransomware, don't panic. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.
Progent's Ransomware Response Expertise Offered in Dayton
Modern strains of crypto-ransomware like Ryuk, Sodinokibi, DopplePaymer, and Nephilim encrypt online files and attack any accessible system restores. Files synchronized to the cloud can also be impacted. For a vulnerable network, this can make automated restoration almost impossible and basically sets the datacenter back to square one. Threat Actors (TAs), the hackers behind a ransomware assault, insist on a settlement payment for the decryptors needed to unlock scrambled data. Ransomware attacks also try to exfiltrate information and hackers require an extra ransom for not publishing this information on the dark web. Even if you can rollback your system to a tolerable point in time, exfiltration can pose a major problem according to the nature of the downloaded information.
The restoration process after a ransomware penetration involves a number of distinct stages, the majority of which can proceed concurrently if the response workgroup has enough members with the required skill sets.
- Containment: This time-critical first step involves arresting the sideways spread of the attack within your network. The more time a ransomware attack is permitted to run unrestricted, the longer and more expensive the recovery effort. Recognizing this, Progent keeps a round-the-clock Ransomware Hotline staffed by seasoned ransomware response experts. Containment processes include isolating infected endpoints from the network to block the contagion, documenting the environment, and securing entry points.
- Operational continuity: This covers bringing back the IT system to a minimal useful degree of functionality with the shortest possible delay. This effort is usually the top priority for the targets of the ransomware attack, who often perceive it to be an existential issue for their business. This activity also demands the widest range of technical abilities that cover domain controllers, DHCP servers, physical and virtual servers, desktops, notebooks and mobile phones, databases, office and line-of-business apps, network topology, and protected endpoint access management. Progent's ransomware recovery team uses advanced collaboration platforms to organize the complex recovery process. Progent understands the importance of working quickly, continuously, and in unison with a client's management and network support staff to prioritize activity and to get critical resources back online as fast as possible.
- Data restoration: The effort necessary to recover data damaged by a ransomware assault depends on the state of the network, how many files are encrypted, and what restore methods are needed. Ransomware attacks can take down pivotal databases which, if not properly closed, might have to be rebuilt from scratch. This can apply to DNS and Active Directory (AD) databases. Microsoft Exchange and Microsoft SQL Server rely on AD, and many ERP and other business-critical platforms are powered by Microsoft SQL Server. Some detective work could be needed to locate undamaged data. For example, non-encrypted OST files (Outlook Email Offline Folder Files) may exist on employees' PCs and laptops that were off line during the ransomware attack.
- Setting up advanced AV/ransomware defense: ProSight ASM incorporates SentinelOne's machine learning technology to offer small and medium-sized companies the benefits of the identical AV technology used by many of the world's largest enterprises including Netflix, Citi, and NASDAQ. By providing in-line malware filtering, detection, containment, restoration and forensics in one integrated platform, Progent's ProSight ASM cuts TCO, simplifies management, and promotes rapid resumption of operations. SentinelOne's next-generation endpoint protection (NGEP) incorporated in Progent's ProSight Active Security Monitoring was listed by Gartner Group as the "most visionary Endpoint Protection Platform (EPP)." Progent is a SentinelOne Partner, reseller, and integrator. Read about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware defense with SentinelOne technology.
- Negotiating a settlement with the hacker Progent is experienced in negotiating ransom settlements with hackers. This calls for close co-operation with the ransomware victim and the insurance provider, if any. Activities include establishing the kind of ransomware involved in the assault; identifying and establishing communications the hacker; testing decryption tool; budgeting a settlement amount with the ransomware victim and the insurance carrier; negotiating a settlement and timeline with the hacker; confirming compliance with anti-money laundering regulations; carrying out the crypto-currency payment to the hacker; receiving, learning, and using the decryption tool; troubleshooting decryption problems; creating a clean environment; mapping and reconnecting drives to match exactly their pre-encryption condition; and reprovisioning physical and virtual devices and services.
- Forensic analysis: This process involves learning the ransomware assault's progress throughout the targeted network from start to finish. This audit trail of how a ransomware assault progressed through the network helps you to assess the damage and highlights vulnerabilities in rules or processes that should be corrected to prevent future break-ins. Forensics entails the review of all logs, registry, Group Policy Object (GPO), Active Directory (AD), DNS servers, routers, firewalls, scheduled tasks, and basic Windows systems to detect changes. Forensics is usually given a top priority by the cyber insurance carrier. Since forensic analysis can take time, it is essential that other important activities such as business continuity are executed concurrently. Progent maintains an extensive roster of IT and cybersecurity experts with the knowledge and experience required to carry out activities for containment, operational resumption, and data restoration without disrupting forensic analysis.
Progent's Background
Progent has delivered online and onsite IT services throughout the United States for more than two decades and has been awarded Microsoft's Gold Partner certification in the Datacenter and Cloud Productivity practice areas. Progent's team of SMEs includes consultants who have been awarded high-level certifications in foundation technologies such as Cisco networking, VMware virtualization, and major Linux distros. Progent's data security consultants have earned industry-recognized certifications such as CISA, CISSP, and CRISC. (Refer to Progent's certifications). Progent also has guidance in financial and Enterprise Resource Planning applications. This broad array of skills gives Progent the ability to identify and integrate the surviving parts of your IT environment after a ransomware attack and rebuild them rapidly into an operational system. Progent has worked with top cyber insurance carriers like Chubb to assist businesses recover from ransomware assaults.
Contact Progent for Ransomware Cleanup Services in Dayton
For ransomware recovery expertise in the Dayton metro area, phone Progent at 800-462-8800 or visit Contact Progent.