Ransomware Hot Line: 800-462-8800

24x7 Online Access to a Senior Ransomware Consultant
Ransomware 24x7 Hot LineRansomware requires time to work its way through a target network. Because of this, ransomware attacks are typically unleashed on weekends and at night, when support staff are likely to be slower to recognize a break-in and are least able to organize a rapid and coordinated response. The more lateral progress ransomware can make within a target's network, the more time it will require to restore basic IT services and damaged files and the more data can be stolen and posted to the dark web.

Progent's Ransomware Hot Line is designed to help you to complete the time-critical first step in mitigating a ransomware attack by stopping the bleeding. Progent's online ransomware experts can help organizations in the Dayton metro area to identify and quarantine infected servers and endpoints and protect clean resources from being penetrated.

If your system has been penetrated by any version of ransomware, act fast. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Response Services Available in Dayton
Current strains of crypto-ransomware such as Ryuk, Sodinokibi, Netwalker, and Egregor encrypt online files and invade any available system restores and backups. Files synchronized to the cloud can also be impacted. For a poorly defended network, this can make system restoration almost impossible and basically sets the datacenter back to the beginning. Threat Actors, the cybercriminals responsible for ransomware assault, demand a settlement fee in exchange for the decryption tools required to recover scrambled files. Ransomware attacks also attempt to steal (or "exfiltrate") files and TAs require an additional ransom for not posting this information on the dark web. Even if you can restore your network to an acceptable date in time, exfiltration can pose a major problem depending on the sensitivity of the stolen information.

The recovery process subsequent to ransomware penetration involves several crucial phases, the majority of which can be performed concurrently if the response workgroup has a sufficient number of members with the required skill sets.

  • Containment: This urgent first step involves blocking the lateral progress of ransomware across your network. The longer a ransomware attack is permitted to run unrestricted, the longer and more costly the recovery process. Recognizing this, Progent maintains a round-the-clock Ransomware Hotline staffed by seasoned ransomware response engineers. Quarantine activities include isolating infected endpoints from the network to restrict the spread, documenting the environment, and protecting entry points.
  • System continuity: This covers restoring the IT system to a basic useful degree of capability with the shortest possible delay. This effort is usually the highest priority for the targets of the ransomware attack, who often see it as a life-or-death issue for their company. This project also demands the widest range of technical abilities that span domain controllers, DHCP servers, physical and virtual machines, desktops, laptops and smart phones, databases, office and mission-critical applications, network architecture, and secure remote access management. Progent's ransomware recovery team uses state-of-the-art collaboration tools to organize the complex restoration effort. Progent understands the importance of working quickly, tirelessly, and in unison with a customer's management and IT staff to prioritize tasks and to get vital services back online as quickly as possible.
  • Data recovery: The effort required to recover data damaged by a ransomware attack varies according to the state of the network, the number of files that are encrypted, and which restore techniques are needed. Ransomware attacks can take down key databases which, if not properly shut down, might need to be rebuilt from the beginning. This can include DNS and Active Directory databases. Exchange and Microsoft SQL Server depend on Active Directory, and many manufacturing and other mission-critical applications are powered by Microsoft SQL Server. Often some detective work may be required to find clean data. For instance, non-encrypted OST files may exist on employees' desktop computers and laptops that were off line during the ransomware assault.
  • Deploying advanced antivirus/ransomware defense: Progent's ProSight Active Security Monitoring incorporates SentinelOne's behavioral analysis technology to give small and mid-sized companies the advantages of the identical AV technology deployed by some of the world's largest corporations such as Walmart, Visa, and Salesforce. By providing real-time malware blocking, identification, containment, recovery and analysis in one integrated platform, Progent's Active Security Monitoring reduces total cost of ownership, simplifies administration, and promotes rapid operational continuity. SentinelOne's next-generation endpoint protection engine built into in Progent's ASM was ranked by Gartner Group as the "most visionary Endpoint Protection Platform." Progent is a SentinelOne Partner, reseller, and integrator. Learn about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware recovery with SentinelOne technology.
  • Negotiating a settlement with the threat actor (TA): Progent is experienced in negotiating ransom settlements with threat actors. This calls for close co-operation with the victim and the cyber insurance provider, if there is one. Services include determining the type of ransomware involved in the assault; identifying and making contact with the hacker; testing decryption tool; deciding on a settlement amount with the ransomware victim and the insurance provider; establishing a settlement amount and schedule with the TA; confirming compliance with anti-money laundering (AML) sanctions; carrying out the crypto-currency disbursement to the hacker; receiving, reviewing, and operating the decryptor tool; troubleshooting decryption problems; building a clean environment; remapping and reconnecting datastores to reflect precisely their pre-encryption state; and reprovisioning physical and virtual devices and services.
  • Forensic analysis: This activity is aimed at uncovering the ransomware attack's storyline across the network from beginning to end. This history of the way a ransomware attack progressed within the network assists you to assess the damage and brings to light gaps in security policies or processes that need to be corrected to prevent later breaches. Forensics entails the review of all logs, registry, Group Policy Object (GPO), AD, DNS, routers, firewalls, schedulers, and core Windows systems to detect anomalies. Forensics is typically given a high priority by the insurance provider. Since forensics can be time consuming, it is essential that other key recovery processes like operational continuity are pursued in parallel. Progent has an extensive team of information technology and security experts with the knowledge and experience required to carry out the work of containment, business continuity, and data recovery without disrupting forensics.
Progent's Qualifications
Progent has delivered online and onsite network services across the U.S. for more than two decades and has been awarded Microsoft's Gold Partner designation in the Datacenter and Cloud Productivity competencies. Progent's team of subject matter experts includes professionals who have been awarded advanced certifications in foundation technology platforms including Cisco networking, VMware virtualization, and major Linux distros. Progent's cybersecurity consultants have earned internationally recognized certifications such as CISM, CISSP, and GIAC. (Refer to certifications earned by Progent consultants). Progent also has top-tier support in financial management and ERP application software. This scope of expertise allows Progent to identify and consolidate the surviving pieces of your network following a ransomware assault and rebuild them rapidly into an operational network. Progent has worked with top cyber insurance providers including Chubb to help businesses clean up after ransomware assaults.

Contact Progent for Ransomware System Recovery Services in Dayton
For ransomware recovery consulting services in the Dayton area, call Progent at 800-462-8800 or see Contact Progent.

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