Ransomware Hot Line: 800-462-8800

24x7 Remote Help from a Top-tier Ransomware Consultant
Ransomware 24x7 Hot LineRansomware requires time to steal its way across a network. Because of this, ransomware assaults are commonly unleashed on weekends and late at night, when IT staff are likely to be slower to recognize a penetration and are less able to mount a quick and coordinated defense. The more lateral movement ransomware is able to make within a target's network, the more time it will require to recover core operations and scrambled files and the more data can be exfiltrated to the dark web.

Progent's Ransomware Hot Line is designed to assist you to carry out the time-critical first step in responding to a ransomware attack by stopping the bleeding. Progent's remote ransomware expert can help businesses in the Dayton metro area to locate and quarantine infected devices and protect clean resources from being penetrated.

If your network has been breached by any strain of ransomware, act fast. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Response Expertise Available in Dayton
Modern variants of crypto-ransomware such as Ryuk, Sodinokibi, Netwalker, and Egregor encrypt online files and attack any accessible system restores and backups. Files synched to the cloud can also be corrupted. For a vulnerable environment, this can make automated recovery almost impossible and basically throws the datacenter back to square one. Threat Actors, the cybercriminals responsible for ransomware assault, demand a ransom fee in exchange for the decryptors needed to recover scrambled files. Ransomware attacks also attempt to exfiltrate files and TAs require an additional payment in exchange for not publishing this information or selling it. Even if you are able to rollback your network to a tolerable point in time, exfiltration can pose a big problem according to the sensitivity of the stolen data.

The recovery work subsequent to ransomware penetration involves several crucial phases, most of which can proceed concurrently if the response team has enough members with the required experience.

  • Quarantine: This time-critical first response requires blocking the sideways progress of ransomware across your IT system. The longer a ransomware assault is allowed to go unchecked, the longer and more expensive the recovery effort. Because of this, Progent maintains a round-the-clock Ransomware Hotline monitored by veteran ransomware response experts. Quarantine activities consist of isolating infected endpoints from the network to restrict the spread, documenting the environment, and protecting entry points.
  • Operational continuity: This involves restoring the network to a minimal acceptable level of capability with the shortest possible downtime. This process is usually the highest priority for the targets of the ransomware attack, who often perceive it to be a life-or-death issue for their company. This activity also demands the broadest range of technical abilities that cover domain controllers, DHCP servers, physical and virtual servers, desktops, notebooks and mobile phones, databases, office and mission-critical apps, network architecture, and secure remote access management. Progent's recovery team uses advanced workgroup tools to organize the complicated restoration effort. Progent appreciates the importance of working rapidly, continuously, and in unison with a client's management and IT staff to prioritize activity and to get essential resources on line again as fast as feasible.
  • Data recovery: The work required to restore data impacted by a ransomware attack varies according to the state of the network, how many files are affected, and which restore methods are required. Ransomware assaults can destroy critical databases which, if not carefully closed, may need to be rebuilt from the beginning. This can include DNS and Active Directory databases. Microsoft Exchange and Microsoft SQL Server depend on Active Directory, and many ERP and other mission-critical platforms depend on Microsoft SQL Server. Often some detective work may be needed to locate undamaged data. For example, undamaged OST files (Outlook Email Offline Folder Files) may have survived on staff desktop computers and notebooks that were not connected at the time of the ransomware assault.
  • Setting up advanced antivirus/ransomware defense: Progent's ProSight Active Security Monitoring gives small and mid-sized companies the advantages of the same anti-virus tools implemented by many of the world's biggest corporations such as Netflix, Visa, and Salesforce. By delivering in-line malware filtering, classification, containment, restoration and analysis in a single integrated platform, ProSight ASM cuts TCO, simplifies management, and expedites resumption of operations. The next-generation endpoint protection (NGEP) built into in Progent's Active Security Monitoring was listed by Gartner Group as the industry's "most visionary Endpoint Protection Platform (EPP)." Read about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware defense.
  • Negotiating a settlement with the hacker Progent is experienced in negotiating ransom settlements with threat actors. This requires working closely with the victim and the insurance provider, if there is one. Activities consist of establishing the type of ransomware involved in the attack; identifying and making contact with the hacker persona; testing decryption capabilities; deciding on a settlement amount with the victim and the cyber insurance provider; establishing a settlement amount and schedule with the hacker; checking adherence to anti-money laundering (AML) sanctions; carrying out the crypto-currency transfer to the hacker; acquiring, reviewing, and using the decryptor utility; debugging decryption problems; creating a clean environment; remapping and connecting datastores to reflect exactly their pre-encryption condition; and reprovisioning machines and software services.
  • Forensic analysis: This activity involves learning the ransomware attack's storyline throughout the network from beginning to end. This audit trail of how a ransomware attack travelled within the network assists your IT staff to evaluate the impact and uncovers vulnerabilities in policies or processes that should be corrected to avoid future break-ins. Forensics entails the review of all logs, registry, Group Policy Object (GPO), Active Directory (AD), DNS, routers, firewalls, schedulers, and core Windows systems to detect anomalies. Forensic analysis is typically assigned a top priority by the insurance provider. Because forensic analysis can take time, it is essential that other key recovery processes such as operational resumption are performed in parallel. Progent has a large roster of information technology and data security experts with the knowledge and experience needed to carry out the work of containment, operational continuity, and data recovery without disrupting forensic analysis.
Progent's Qualifications
Progent has provided online and onsite network services across the U.S. for over 20 years and has earned Microsoft's Gold Partner certification in the Datacenter and Cloud Productivity practice areas. Progent's roster of SBEs includes consultants who have earned high-level certifications in foundation technologies such as Cisco networking, VMware, and major Linux distros. Progent's data security consultants have earned prestigious certifications such as CISA, CISSP, and GIAC. (Refer to certifications earned by Progent consultants). Progent also has top-tier support in financial and ERP applications. This scope of skills allows Progent to salvage and integrate the undamaged pieces of your network following a ransomware attack and rebuild them rapidly into a functioning system. Progent has worked with leading cyber insurance providers like Chubb to assist businesses recover from ransomware assaults.

Contact Progent for Ransomware Recovery Expertise in Dayton
For ransomware cleanup services in the Dayton area, phone Progent at 800-462-8800 or see Contact Progent.



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    Progent can provide the services of a certified consultant with an extensive background integrating products from the major video conferencing/telepresence vendors such as Cisco/Tandberg, Polycom, LifeSize and Radvision and can assist you to plan, configure, upgrade, or troubleshoot a telepresence solution that protects your current investment and optimizes the business value of your IT network. Progent can also provide the services of network infrastructure consultants who can assist companies of any size to create and troubleshoot a network that provides the performance, reliability, security, and expandability required to support your video conferencing/telepresence solution.

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  • Postini Technology Consulting
    Top Quality Support Services Anti-Virus

    E-Mail Guard is a complete service for defending against spam and viruses. E-Mail Guard handles the protection and management of corporate email by offering continually updated spam and virus filtering, policy administration, content testing, and defense against email-based DHA and Distributed Denial of Service attacks. E-Mail Guard also features monitoring, management and reporting utilities plus outbound email filtering to help you troubleshoot your e-mail environment and specify and regulate corporate email policy.

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    Professionals At Home Workers IP Voice

    Progent can assist small and mid-size businesses to deploy IP voice technology to give their at-home workforce the benefit of transparent access to the company phone infrastructure.

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  • System Center MOM Specialists Monitoring and Reporting IT Consulting
  • Technology Consultancy Firm Nationwide Support Small Business Networking New Hampshire
  • Technology Professional Live Communications Server 2007 On-site Technical Support Microsoft LCS Server Instant Messaging
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  • Top Network Consultants Exchange 2016 Migration Exchange 2016 Migration Network Consultants
  • Top Rated Microsoft Technology Professional Offsite DPM Backup Service Support Outsourcing Microsoft DPM Offsite Data Backup Service

  • Best Microsoft Certified Expert SCCM 2007 Application Deployment Professional
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    Progent's Microsoft-certified consultants can assist you to support System Center 2007 Configuration Manager to streamline operations, enhance compliance, and increase worker output by making sure that critical applications stay current, tracking product licenses, and monitoring resource usage profiles so you can make smart purchasing decisions. When your organization is ready to upgrade your SCCM 2007 device management ecosystem, Progent can help you to plan and carry out an efficient move to SCCM 2012.

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  • Services Netwalker ransomware recovery
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    Progent's ransomware experts can assist you to evaluate your ransomware defenses, monitor and protect your network, help with settlement negotiations with a hacker, and reconstruct an information system damaged by a ransomware cryptoworm such as Ryuk, Maze, Sodinokibi, DopplePaymer, Conti or Nephilim.

  • Windows SBS Online Troubleshooting Microsoft Windows SBS Integration Support
  • Windows Server 2012 R2 Security Network Consulting 24x7 Consultants Windows Server 2012R2 Active Directory
  • Work at Home Employees Dayton Guidance - Voice/Video Conferencing Solutions Consultants Dayton, OH Offsite Workforce Dayton Consultants - Voice/Video Conferencing Solutions Guidance Dayton Centerville Trotwood

  • Email Black Lists Consultancy
    Email Outbound Content Filtering Professionals

    Progent's ProSight Email Guard solution uses the technology of leading data security vendors to provide centralized management and world-class security for all your inbound and outbound email. The powerful structure of Email Guard combines a Cloud Protection Layer with an on-premises gateway appliance to provide advanced defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-based malware. The Cloud Protection Layer serves as a first line of defense and blocks the vast majority of unwanted email from making it to your network firewall. This reduces your vulnerability to external threats and saves network bandwidth and storage. ProSight Email Guard's onsite security gateway appliance provides a further level of inspection for incoming email. For outgoing email, the onsite gateway offers anti-virus and anti-spam protection, protection against data leaks, and email encryption. The onsite gateway can also assist Microsoft Exchange Server to track and safeguard internal email traffic that originates and ends within your security perimeter.

  • iPhone VPN Onsite Technical Support iPhone integration Specialists

  • Exchange 2016 Mailbox migration Technology Consulting Services
    Computer Consultant Exchange Server 2016 Upgrade Planning

    Progent can help your business in any and all phases of your upgrade to Exchange Server 2016 such as designing high availability (HA) system topology for a local, cloud-based or hybrid environment; CAL licensing requirements for Exchange 2016 Server and Windows Server 2012 R2+; migrating mailboxes; Hyper-V virtualization design; specifying mass storage capacity required for your virtual machines (VMs), mailbox databases and logs; setting up HLB for fault-tolerant client access services; designing, setting up and validating Exchange and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint Server or SharePoint Online; preparing your firewall; creating SSL certs; performing client integration with Office desktop or Microsoft Office 365; and setting up Outlook on the web.

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