Ransomware Hot Line: 800-462-8800
24x7 Remote Help from a Top-tier Ransomware Engineer
Ransomware needs time to steal its way across a network. Because of this, ransomware attacks are typically unleashed on weekends and at night, when support personnel may take longer to become aware of a penetration and are least able to organize a rapid and forceful defense. The more lateral movement ransomware can achieve inside a victim's system, the longer it takes to restore basic IT services and damaged files and the more data can be stolen and posted to the dark web.
Progent's Ransomware Hot Line is designed to help organizations to carry out the time-critical first step in responding to a ransomware attack by containing the malware. Progent's online ransomware experts can assist businesses in the Dayton metro area to identify and quarantine infected servers and endpoints and guard clean assets from being penetrated.
If your system has been breached by any strain of ransomware, don't panic. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.
Progent's Ransomware Recovery Expertise Offered in Dayton
Current variants of crypto-ransomware such as Ryuk, Sodinokibi, Netwalker, and Egregor encrypt online files and attack any available backups. Files synchronized to the cloud can also be impacted. For a poorly defended environment, this can make system recovery almost impossible and effectively knocks the datacenter back to square one. So-called Threat Actors (TAs), the hackers behind a ransomware attack, insist on a settlement payment for the decryption tools needed to unlock encrypted data. Ransomware assaults also try to exfiltrate files and hackers demand an additional payment for not publishing this data or selling it. Even if you can rollback your network to a tolerable point in time, exfiltration can pose a big issue according to the sensitivity of the downloaded data.
The recovery process subsequent to ransomware penetration involves several distinct stages, most of which can be performed concurrently if the response workgroup has a sufficient number of members with the required skill sets.
- Quarantine: This urgent first response involves arresting the sideways progress of the attack within your IT system. The longer a ransomware attack is permitted to run unchecked, the more complex and more expensive the recovery process. Recognizing this, Progent maintains a round-the-clock Ransomware Hotline monitored by seasoned ransomware response experts. Quarantine processes consist of isolating infected endpoint devices from the rest of network to minimize the spread, documenting the IT system, and protecting entry points.
- System continuity: This covers bringing back the network to a minimal useful level of functionality with the shortest possible downtime. This process is usually the top priority for the victims of the ransomware assault, who often perceive it to be an existential issue for their business. This activity also demands the widest range of technical abilities that cover domain controllers, DHCP servers, physical and virtual machines, PCs, notebooks and smart phones, databases, office and mission-critical apps, network architecture, and protected remote access management. Progent's recovery team uses advanced workgroup tools to organize the multi-faceted restoration effort. Progent understands the importance of working quickly, tirelessly, and in unison with a customer's managers and network support group to prioritize activity and to put critical resources on line again as fast as possible.
- Data restoration: The work required to restore data damaged by a ransomware assault varies according to the condition of the network, how many files are affected, and which recovery methods are needed. Ransomware attacks can take down pivotal databases which, if not gracefully closed, may have to be rebuilt from the beginning. This can apply to DNS and AD databases. Microsoft Exchange and Microsoft SQL Server depend on Active Directory, and many financial and other mission-critical applications depend on Microsoft SQL Server. Often some detective work could be required to find clean data. For instance, undamaged OST files (Outlook Email Offline Folder Files) may have survived on staff desktop computers and laptops that were off line during the assault.
- Setting up advanced AV/ransomware protection: Progent's ProSight Active Security Monitoring uses SentinelOne's machine learning technology to give small and mid-sized companies the advantages of the same anti-virus tools used by some of the world's largest corporations such as Walmart, Visa, and NASDAQ. By delivering in-line malware blocking, detection, mitigation, restoration and forensics in one integrated platform, Progent's ProSight ASM lowers total cost of ownership, simplifies management, and promotes rapid resumption of operations. SentinelOne's next-generation endpoint protection engine incorporated in ProSight Active Security Monitoring was ranked by Gartner Group as the "most visionary Endpoint Protection Platform." Progent is a SentinelOne Partner. Learn about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware defense with SentinelOne technology.
- Negotiating a settlement with the hacker Progent is experienced in negotiating ransom settlements with hackers. This calls for working closely with the ransomware victim and the insurance carrier, if any. Activities consist of determining the type of ransomware involved in the attack; identifying and establishing communications the hacker; testing decryption tool; budgeting a settlement with the victim and the cyber insurance provider; negotiating a settlement amount and schedule with the TA; confirming compliance with anti-money laundering regulations; carrying out the crypto-currency transfer to the TA; acquiring, reviewing, and using the decryption utility; debugging decryption problems; building a clean environment; remapping and connecting datastores to reflect exactly their pre-encryption state; and recovering machines and services.
- Forensic analysis: This activity is aimed at discovering the ransomware attack's progress throughout the network from beginning to end. This history of the way a ransomware assault progressed within the network helps you to assess the impact and highlights shortcomings in security policies or processes that should be corrected to prevent later breaches. Forensics involves the examination of all logs, registry, Group Policy Object (GPO), Active Directory (AD), DNS servers, routers, firewalls, scheduled tasks, and basic Windows systems to detect anomalies. Forensic analysis is commonly assigned a high priority by the cyber insurance provider. Since forensic analysis can take time, it is critical that other important activities such as business continuity are pursued concurrently. Progent maintains a large team of IT and data security professionals with the knowledge and experience needed to carry out activities for containment, business continuity, and data recovery without interfering with forensics.
Progent has provided online and on-premises network services across the United States for more than two decades and has earned Microsoft's Gold Partner designation in the Datacenter and Cloud Productivity practice areas. Progent's team of subject matter experts (SMEs) includes consultants who have earned advanced certifications in core technologies including Cisco networking, VMware, and popular distributions of Linux. Progent's data security experts have earned industry-recognized certifications including CISA, CISSP, and CRISC. (See certifications earned by Progent consultants). Progent also offers guidance in financial management and ERP applications. This breadth of expertise allows Progent to salvage and consolidate the surviving parts of your network following a ransomware intrusion and rebuild them quickly into a viable network. Progent has collaborated with top insurance carriers like Chubb to help businesses recover from ransomware assaults.
Contact Progent for Ransomware System Recovery Expertise in Dayton
For ransomware cleanup consulting services in the Dayton metro area, call Progent at 800-462-8800 or visit Contact Progent.