Ransomware Hot Line: 800-462-8800
24x7 Remote Help from a Top-tier Ransomware Consultant
Ransomware requires time to steal its way across a network. Because of this, ransomware assaults are commonly unleashed on weekends and late at night, when IT staff are likely to be slower to recognize a penetration and are less able to mount a quick and coordinated defense. The more lateral movement ransomware is able to make within a target's network, the more time it will require to recover core operations and scrambled files and the more data can be exfiltrated to the dark web.
Progent's Ransomware Hot Line is designed to assist you to carry out the time-critical first step in responding to a ransomware attack by stopping the bleeding. Progent's remote ransomware expert can help businesses in the Dayton metro area to locate and quarantine infected devices and protect clean resources from being penetrated.
If your network has been breached by any strain of ransomware, act fast. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.
Progent's Ransomware Response Expertise Available in Dayton
Modern variants of crypto-ransomware such as Ryuk, Sodinokibi, Netwalker, and Egregor encrypt online files and attack any accessible system restores and backups. Files synched to the cloud can also be corrupted. For a vulnerable environment, this can make automated recovery almost impossible and basically throws the datacenter back to square one. Threat Actors, the cybercriminals responsible for ransomware assault, demand a ransom fee in exchange for the decryptors needed to recover scrambled files. Ransomware attacks also attempt to exfiltrate files and TAs require an additional payment in exchange for not publishing this information or selling it. Even if you are able to rollback your network to a tolerable point in time, exfiltration can pose a big problem according to the sensitivity of the stolen data.
The recovery work subsequent to ransomware penetration involves several crucial phases, most of which can proceed concurrently if the response team has enough members with the required experience.
- Quarantine: This time-critical first response requires blocking the sideways progress of ransomware across your IT system. The longer a ransomware assault is allowed to go unchecked, the longer and more expensive the recovery effort. Because of this, Progent maintains a round-the-clock Ransomware Hotline monitored by veteran ransomware response experts. Quarantine activities consist of isolating infected endpoints from the network to restrict the spread, documenting the environment, and protecting entry points.
- Operational continuity: This involves restoring the network to a minimal acceptable level of capability with the shortest possible downtime. This process is usually the highest priority for the targets of the ransomware attack, who often perceive it to be a life-or-death issue for their company. This activity also demands the broadest range of technical abilities that cover domain controllers, DHCP servers, physical and virtual servers, desktops, notebooks and mobile phones, databases, office and mission-critical apps, network architecture, and secure remote access management. Progent's recovery team uses advanced workgroup tools to organize the complicated restoration effort. Progent appreciates the importance of working rapidly, continuously, and in unison with a client's management and IT staff to prioritize activity and to get essential resources on line again as fast as feasible.
- Data recovery: The work required to restore data impacted by a ransomware attack varies according to the state of the network, how many files are affected, and which restore methods are required. Ransomware assaults can destroy critical databases which, if not carefully closed, may need to be rebuilt from the beginning. This can include DNS and Active Directory databases. Microsoft Exchange and Microsoft SQL Server depend on Active Directory, and many ERP and other mission-critical platforms depend on Microsoft SQL Server. Often some detective work may be needed to locate undamaged data. For example, undamaged OST files (Outlook Email Offline Folder Files) may have survived on staff desktop computers and notebooks that were not connected at the time of the ransomware assault.
- Setting up advanced antivirus/ransomware defense: Progent's ProSight Active Security Monitoring gives small and mid-sized companies the advantages of the same anti-virus tools implemented by many of the world's biggest corporations such as Netflix, Visa, and Salesforce. By delivering in-line malware filtering, classification, containment, restoration and analysis in a single integrated platform, ProSight ASM cuts TCO, simplifies management, and expedites resumption of operations. The next-generation endpoint protection (NGEP) built into in Progent's Active Security Monitoring was listed by Gartner Group as the industry's "most visionary Endpoint Protection Platform (EPP)." Read about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware defense.
- Negotiating a settlement with the hacker Progent is experienced in negotiating ransom settlements with threat actors. This requires working closely with the victim and the insurance provider, if there is one. Activities consist of establishing the type of ransomware involved in the attack; identifying and making contact with the hacker persona; testing decryption capabilities; deciding on a settlement amount with the victim and the cyber insurance provider; establishing a settlement amount and schedule with the hacker; checking adherence to anti-money laundering (AML) sanctions; carrying out the crypto-currency transfer to the hacker; acquiring, reviewing, and using the decryptor utility; debugging decryption problems; creating a clean environment; remapping and connecting datastores to reflect exactly their pre-encryption condition; and reprovisioning machines and software services.
- Forensic analysis: This activity involves learning the ransomware attack's storyline throughout the network from beginning to end. This audit trail of how a ransomware attack travelled within the network assists your IT staff to evaluate the impact and uncovers vulnerabilities in policies or processes that should be corrected to avoid future break-ins. Forensics entails the review of all logs, registry, Group Policy Object (GPO), Active Directory (AD), DNS, routers, firewalls, schedulers, and core Windows systems to detect anomalies. Forensic analysis is typically assigned a top priority by the insurance provider. Because forensic analysis can take time, it is essential that other key recovery processes such as operational resumption are performed in parallel. Progent has a large roster of information technology and data security experts with the knowledge and experience needed to carry out the work of containment, operational continuity, and data recovery without disrupting forensic analysis.
Progent has provided online and onsite network services across the U.S. for over 20 years and has earned Microsoft's Gold Partner certification in the Datacenter and Cloud Productivity practice areas. Progent's roster of SBEs includes consultants who have earned high-level certifications in foundation technologies such as Cisco networking, VMware, and major Linux distros. Progent's data security consultants have earned prestigious certifications such as CISA, CISSP, and GIAC. (Refer to certifications earned by Progent consultants). Progent also has top-tier support in financial and ERP applications. This scope of skills allows Progent to salvage and integrate the undamaged pieces of your network following a ransomware attack and rebuild them rapidly into a functioning system. Progent has worked with leading cyber insurance providers like Chubb to assist businesses recover from ransomware assaults.
Contact Progent for Ransomware Recovery Expertise in Dayton
For ransomware cleanup services in the Dayton area, phone Progent at 800-462-8800 or see Contact Progent.