Ransomware Hot Line: 800-462-8800
24x7 Online Help from a Senior Ransomware Consultant
Ransomware needs time to steal its way across a network. For this reason, ransomware attacks are typically launched on weekends and late at night, when support personnel are likely to be slower to become aware of a penetration and are less able to organize a rapid and forceful defense. The more lateral movement ransomware is able to achieve inside a target's system, the longer it takes to restore basic operations and scrambled files and the more data can be exfiltrated to the dark web.
Progent's Ransomware Hot Line is intended to guide organizations to complete the urgent first phase in responding to a ransomware assault by containing the malware. Progent's online ransomware engineers can help businesses in the Dayton area to identify and isolate breached devices and guard undamaged resources from being compromised.
If your network has been penetrated by any version of ransomware, act fast. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.
Progent's Ransomware Response Expertise Offered in Dayton
Current variants of ransomware such as Ryuk, Maze, Netwalker, and Egregor encrypt online data and infiltrate any available system restores. Data synched to the cloud can also be impacted. For a poorly defended network, this can make system recovery almost impossible and basically throws the IT system back to square one. So-called Threat Actors, the hackers responsible for ransomware assault, insist on a ransom fee in exchange for the decryptors needed to unlock encrypted files. Ransomware attacks also try to exfiltrate information and TAs require an extra settlement for not publishing this information or selling it. Even if you can restore your network to a tolerable date in time, exfiltration can be a big problem according to the nature of the stolen information.
The restoration process subsequent to ransomware attack has several distinct stages, most of which can proceed concurrently if the response team has enough people with the necessary experience.
- Containment: This time-critical initial response involves blocking the sideways spread of ransomware within your network. The more time a ransomware assault is allowed to run unchecked, the more complex and more costly the recovery process. Recognizing this, Progent keeps a round-the-clock Ransomware Hotline staffed by veteran ransomware response engineers. Containment processes consist of cutting off affected endpoint devices from the rest of network to block the spread, documenting the environment, and securing entry points.
- System continuity: This involves restoring the network to a basic acceptable degree of capability with the shortest possible delay. This effort is usually at the highest level of urgency for the targets of the ransomware assault, who often perceive it to be an existential issue for their business. This activity also demands the widest array of IT skills that cover domain controllers, DHCP servers, physical and virtual machines, PCs, notebooks and mobile phones, databases, productivity and line-of-business apps, network architecture, and safe remote access. Progent's ransomware recovery experts use advanced collaboration tools to coordinate the complex restoration effort. Progent understands the urgency of working quickly, tirelessly, and in concert with a client's management and network support group to prioritize activity and to put essential services on line again as fast as feasible.
- Data recovery: The work necessary to restore data damaged by a ransomware attack varies according to the condition of the systems, the number of files that are encrypted, and which recovery methods are needed. Ransomware assaults can destroy key databases which, if not gracefully shut down, might have to be rebuilt from scratch. This can include DNS and Active Directory (AD) databases. Exchange and Microsoft SQL Server rely on Active Directory, and many ERP and other business-critical applications depend on Microsoft SQL Server. Often some detective work may be required to locate undamaged data. For instance, undamaged OST files (Outlook Email Offline Folder Files) may exist on staff PCs and notebooks that were not connected during the assault. Progent's Altaro VM Backup consultants can assist you to deploy immutable backup for cloud storage, enabling tamper-proof data for a set duration so that backup data cannot be erased or modified by anyone including administrators or root users. Immutable storage adds an extra level of protection and recoverability in case of a successful ransomware attack.
- Implementing modern AV/ransomware protection: ProSight ASM utilizes SentinelOne's behavioral analysis technology to offer small and medium-sized businesses the advantages of the same anti-virus tools deployed by some of the world's largest enterprises such as Walmart, Citi, and Salesforce. By providing in-line malware filtering, detection, mitigation, repair and analysis in one integrated platform, Progent's ProSight Active Security Monitoring cuts total cost of ownership, simplifies management, and expedites operational continuity. SentinelOne's next-generation endpoint protection (NGEP) built into in ProSight Active Security Monitoring was ranked by Gartner Group as the "most visionary Endpoint Protection Platform (EPP)." Progent is a SentinelOne Partner, reseller, and integrator. Learn about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware recovery with SentinelOne technology.
- Negotiating a settlement with the threat actor (TA): Progent is experienced in negotiating ransom settlements with threat actors. This calls for close co-operation with the victim and the insurance carrier, if there is one. Activities consist of determining the type of ransomware used in the attack; identifying and establishing communications the hacker persona; testing decryption tool; budgeting a settlement with the ransomware victim and the insurance carrier; establishing a settlement amount and schedule with the hacker; confirming compliance with anti-money laundering (AML) sanctions; carrying out the crypto-currency disbursement to the hacker; acquiring, learning, and using the decryption utility; troubleshooting decryption problems; building a pristine environment; mapping and connecting datastores to match precisely their pre-attack condition; and reprovisioning computers and software services.
- Forensic analysis: This process is aimed at learning the ransomware assault's storyline throughout the targeted network from beginning to end. This history of how a ransomware attack progressed within the network helps you to assess the impact and brings to light vulnerabilities in security policies or processes that need to be corrected to avoid later breaches. Forensics entails the review of all logs, registry, GPO, AD, DNS servers, routers, firewalls, scheduled tasks, and basic Windows systems to detect variations. Forensic analysis is usually assigned a high priority by the insurance provider. Because forensics can be time consuming, it is critical that other important activities such as operational continuity are performed in parallel. Progent has a large team of IT and cybersecurity professionals with the skills needed to perform the work of containment, business continuity, and data recovery without interfering with forensics.
Progent's Background
Progent has delivered online and on-premises IT services across the United States for more than two decades and has been awarded Microsoft's Gold Partner designation in the Datacenter and Cloud Productivity competencies. Progent's roster of subject matter experts includes consultants who have earned advanced certifications in core technology platforms including Cisco networking, VMware, and popular Linux distros. Progent's data security consultants have earned industry-recognized certifications including CISA, CISSP, and GIAC. (See certifications earned by Progent consultants). Progent also offers top-tier support in financial and Enterprise Resource Planning application software. This scope of skills allows Progent to identify and consolidate the undamaged pieces of your information system following a ransomware assault and rebuild them rapidly into a viable network. Progent has worked with top cyber insurance carriers including Chubb to assist businesses clean up after ransomware assaults.
Contact Progent for Ransomware Recovery Services in Dayton
For ransomware cleanup consulting in the Dayton metro area, phone Progent at 800-462-8800 or visit Contact Progent.