Professional Remote Help for Dayton, Ohio Small Business Computers from World-class Engineers
Small companies have typically been ignored by major network service firms. Many small companies allow themselves to become dangerously reliant on individual consultants or small consulting firms who don't have the size or broad skill sets to react promptly or efficiently to technical emergencies. Still other small businesses resort to giant service firms staffed with technicians trained to offer by-the-numbers solutions to ordinary problems but who do not have the experience and technical scope to deal with the diversity of configurations and absence of standards typical of small business IT networks.

Progent's time-tested methodology for delivering affordable and effective technical support to small companies has made Progent among the top Microsoft-certified IT service organizations in the United States. Progent has provided remote help to companies in every state in the U.S. (refer to Progent's client testimonials).

For mid-size and large businesses, Progent can provide co-sourcing and project management services to supplement the technical skills of your internal network support group. This can reduce expenses and help meet schedules for major projects like software programming, disaster recovery planning, network security audits, office consolidations, or software migrations and upgrades.

Progent can also provide access to certified experts to assist your business to plan and implement your cloud computing strategy.

Core Practice Areas Supported by Progent for Dayton, Ohio Business Networks
As a Microsoft-certified Partner IT service firm with a large team of Cisco Premier CCIE network infrastructure experts and Apple Computer certified consultants, Progent offers urgent assistance and low-cost online consulting to Dayton, OH companies for a wide array of information technologies including:

Support Delivery Options Available for Dayton, Ohio Businesses
Progent offers a selection of alternatives for providing small businesses with cost-effective IT services for troubleshooting, consulting, hosting, and network management outsourcing. Progent's model for providing IT support is based on the Help Desk operational structure common to larger IT support organizations. Progent's Help Desk Call Center Support Mechanism promotes rapid support, comprehensive activity documentation, reliable follow-through, and tight cost monitoring for an array of network service delivery alternatives that include remote repairs, on-premises support, top-level consulting, plus server hosting.

  • Online Support
    Progentís Technical Response Center (TRC) offers urgent and scheduled online support for Windows, Linux, Apple OS X, and Cisco-powered environments in the United States and globally. Progent's seasoned service professionals can assist customers to analyze and repair hardware and software issues without the cost or delay of in-person service calls. The experience of Progent's network consultants makes it possible to resolve most IT issues rapidly. For complex issues, Progent's depth of knowledge makes it possible to escalate support calls to advanced subject matter experts. Progent offers a streamlined, web-based registration procedure for first-time clients to accommodate emergency network problems and Progent charges per minute with zero startup fees or time minimums, so you pay only for the assistance you receive. Experts you can access online include Cisco-certified CCIEs, Microsoft-Premier MCSE consultants, and CISSP-certified security engineers. Find out more details concerning Progent's online computer troubleshooting services.

  • On-site Support
    Progent offers onsite technical support for signed-up clients in larger cities in the United States. Progent's on-site service technicians can work in tandem with Progent's online service engineers to deliver small and midsize companies the ideal combination: in-person support professionals when you require them plus the remote help of Progent's seasoned staff of network engineers, security professionals, and business software developers. The wait time for on-site support calls is usually less than one business day. There is no sign-up or retainer charge for registering as a Progent client for onsite support. Learn more about how to register for Progent's in-person network support.

  • Help Desk
    Progent's Helpdesk Outsourcing Services are intended for small and midsize businesses who require prompt and dependable support from a professional Help Desk with efficient telephone support, remote repair tools, and sufficient technical strength for all needed escalation. Because small and midsize businesses usually are constrained by limited information technology funds and can spare little executive bandwidth for dealing with IT support tasks, Progent's Contact Center Outsourcing Services can be the most cost-effective way to make sure that business information networks stay up and running. Read more about Progent's Help Desk Call Center outsourcing services.

  • Consulting Expertise
    Progent offers small companies affordable availability of world-class consultants who can deliver help with critical products and technologies including
  • Windows Server 2019 migration services, Windows 2016 Hyper-V hybrid cloud/on-premises solutions, Microsoft Windows Server and application support, Cisco network architecture, network security consulting, non-stop network design, server virtualization solutions, plus integration, programming and training for business software such as accounting, ERP, management reporting, CRM, and productivity packages. Progent can help with one-time projects such as office moves and major software upgrades, extended projects such as management reporting application development and customization, relational database software programming and administration services, and web development, on-going services including Microsoft System Center 2012 Operations Manager (SCOM 2012) expertise and SCOM 2016 consulting for network monitoring and network management, or emergency response like disaster recovery and malware cleanup.

  • Application Server Hosting
    Progent can host mission-critical business applications like Microsoft Exchange Server and SQL Server in order to provide small companies with higher levels of dependability, protection, and performance than is possible with the type of on-site data center that is achievable for the majority of small businesses. Since Progent uses the same facilities that host the equipment of many of the world's biggest information technology companies, Progent can eliminate the investment in building and managing the systems needed for world-class cooling, electrical failover, and uninterruptible Internet connectivity. For managed applications, Progent can also ensure that upgrades and service packs stay current, security and efficiency is continually tracked, and systems and data files are regularly backed up and available for complete and rapid restoration. Find out additional information concerning Progent's hosting services for Exchange and other critical applications.

  • Private Cloud Hosting Services
    Progent's Private Cloud hosting offers complete hosting for the entirety of a small organization's production servers in an environment that not only provides the highest level of availability and scalability but that is in addition simple for clients to transfer to a different support provider or to move in-house whenever your situation warrants it. Progent's Private Cloud hosting is built around tested virtual server technologies that allow small businesses with multi-vendor environments to save significantly on the expense of hardware, system maintenance, and IT administration while getting enterprise-class reliability and an unparalleled level of vendor alternatives. In contrast to ordinary Software as a Service (SaaS) hosting offerings, Progent's Private Cloud Hosting covers all server-centric applications in a single centrally administered package, can handle the mixed- platform and loosely standardized environments typical of small businesses, and keeps control of the licenses in the customer's hands so that moving to a new virtual host is quick, safe, and inexpensive. This eliminates ending up a captive to a specific hosting service while still offering all the economies associated with ASP and SaaS hosting alternatives.

  • Hybrid Cloud Integration Support
    Progent offers expert online consulting support to help companies of all sizes integrate their information networks with popular public clouds such as Microsoft Azure and Amazon Web Services. Progent can assist your it team to design and administer cost-effective environments that can include Windows and Linux operating systems and applications in either cloud-centric solutions or in hybrid network models that utilize on-premises resources along with public cloud services. To assist you to integrate public clouds with physical datacenters, Progent offers a range of public cloud migration support services that include Office 365 Exchange Online integration solutions with on-premises installations of Exchange, Azure planning and integration consulting, Amazon Web Services (AWS) cloud integration, and Amazon Web Marketing Service (WMS) programming and troubleshooting. Progent has more than 15 years of experience delivering advanced consulting support online, and Progent can make sure you complete your cloud migration projects quickly and affordably.
Progent's Fixed-price Managed Services for Outsourcing Network Management
Progent's low-cost ProSight series of network management outsourcing services is designed to provide small and mid-size businesses with enterprise-class support and state-of-the-art technology for all facets of information assurance. Managed services available from Progent include:
  • ProSight Active Security Monitoring: Next Generation Endpoint Protection and Ransomware Recovery
    ProSight Active Security Monitoring is an endpoint protection service that incorporates cutting edge behavior machine learning tools to guard endpoints and physical and virtual servers against modern malware assaults like ransomware and email phishing, which easily get by traditional signature-matching anti-virus products. ProSight Active Security Monitoring protects local and cloud resources and offers a single platform to manage the complete threat progression including protection, infiltration detection, mitigation, cleanup, and forensics. Key capabilities include single-click rollback with Windows VSS and real-time system-wide immunization against new attacks. Read more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection (ESP): Unified Physical and Virtual Endpoint Security
    Progent's ProSight Enhanced Security Protection (ESP) managed services offer economical multi-layer protection for physical and virtual servers, workstations, mobile devices, and Microsoft Exchange. ProSight ESP uses contextual security and advanced heuristics for continuously monitoring and responding to cyber assaults from all vectors. ProSight ESP provides firewall protection, intrusion alerts, endpoint control, and web filtering via cutting-edge technologies incorporated within a single agent managed from a single control. Progent's security and virtualization consultants can assist your business to plan and configure a ProSight ESP environment that addresses your organization's specific needs and that allows you demonstrate compliance with legal and industry information protection standards. Progent will assist you define and configure security policies that ProSight ESP will enforce, and Progent will monitor your IT environment and react to alerts that call for urgent attention. Progent's consultants can also assist your company to set up and verify a backup and disaster recovery solution like ProSight Data Protection Services so you can recover rapidly from a potentially disastrous security attack such as ransomware. Learn more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint protection and Exchange filtering.

  • ProSight Data Protection Services: Managed Cloud Backup
    ProSight Data Protection Services from Progent offer small and mid-sized organizations an affordable end-to-end service for reliable backup/disaster recovery. For a low monthly cost, ProSight DPS automates and monitors your backup processes and allows fast recovery of vital data, applications and virtual machines that have become unavailable or damaged as a result of hardware failures, software glitches, disasters, human mistakes, or malware attacks such as ransomware. ProSight DPS can help you back up, retrieve and restore files, folders, applications, system images/, as well as Hyper-V and VMware images/. Important data can be backed up on the cloud, to a local device, or mirrored to both. Progent's BDR specialists can provide world-class support to set up ProSight DPS to to comply with regulatory requirements like HIPPA, FIRPA, and PCI and, whenever needed, can help you to recover your business-critical information. Find out more about ProSight DPS Managed Cloud Backup.

  • ProSight WAN Watch: Network Infrastructure Management
    Progentís ProSight WAN Watch is an infrastructure monitoring and management service that makes it easy and inexpensive for smaller organizations to map, track, optimize and debug their networking hardware like routers and switches, firewalls, and access points as well as servers, printers, client computers and other devices. Incorporating state-of-the-art RMM technology, WAN Watch ensures that infrastructure topology diagrams are kept current, captures and manages the configuration information of almost all devices on your network, monitors performance, and generates notices when problems are detected. By automating complex management and troubleshooting activities, ProSight WAN Watch can knock hours off ordinary tasks such as making network diagrams, reconfiguring your network, finding appliances that need important updates, or identifying the cause of performance bottlenecks. Learn more about ProSight WAN Watch network infrastructure management services.

  • ProSight Email Guard: Spam Filtering, Data Leakage Protection and Content Filtering
    ProSight Email Guard is Progent's email filtering and encryption platform that uses the services and infrastructure of top data security vendors to provide centralized control and world-class protection for your email traffic. The powerful architecture of Progent's Email Guard integrates a Cloud Protection Layer with an on-premises gateway device to provide advanced protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-based malware. ProSight Email Guard's cloud filter serves as a preliminary barricade and blocks most unwanted email from reaching your security perimeter. This decreases your exposure to inbound attacks and saves system bandwidth and storage. ProSight Email Guard's onsite gateway device adds a deeper layer of analysis for incoming email. For outbound email, the on-premises gateway offers AV and anti-spam protection, protection against data leaks, and encryption. The on-premises gateway can also assist Exchange Server to track and safeguard internal email traffic that originates and ends inside your corporate firewall. Find out more about Progent's Email Guard spam filtering, virus blocking, content filtering and data leakage prevention.

  • ProSight LAN Watch: Server and Endpoint Remote Monitoring and Management
    ProSight LAN Watch is Progentís server and desktop remote monitoring service that incorporates state-of-the-art remote monitoring and management (RMM) technology to help keep your IT system running efficiently by tracking the state of critical assets that drive your business network. When ProSight LAN Watch uncovers an issue, an alert is sent immediately to your specified IT personnel and your Progent engineering consultant so all looming problems can be addressed before they have a chance to disrupt your network Learn more details about ProSight LAN Watch server and desktop remote monitoring consulting.

  • ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
    With Progent's ProSight Virtual Hosting service, a small organization can have its key servers and apps hosted in a protected Tier III data center on a fast virtual host set up and maintained by Progent's IT support professionals. Under Progent's ProSight Virtual Hosting model, the client retains ownership of the data, the operating system platforms, and the apps. Because the system is virtualized, it can be moved easily to an alternate hardware solution without a time-consuming and difficult reinstallation process. With ProSight Virtual Hosting, you are not tied a single hosting service. Learn more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management
    Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to capture, maintain, retrieve and safeguard information related to your IT infrastructure, processes, business apps, and services. You can instantly locate passwords or IP addresses and be warned automatically about impending expirations of SSL certificates or warranties. By updating and organizing your IT infrastructure documentation, you can eliminate up to half of time thrown away searching for vital information about your network. ProSight IT Asset Management includes a common repository for storing and collaborating on all documents required for managing your business network like standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also supports a high level of automation for gathering and relating IT information. Whether youíre planning improvements, performing regular maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the information you require when you need it. Find out more about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a fast and affordable way for small and mid-size organizations to obtain an objective evaluation of the overall health of their network. Based on some of the top remote monitoring and management (RMM) platforms available, and supervised by Progent's world-class team of IT experts, ProSight Network Audits help you see how closely the configuration of your essential network devices adhere to industry best practices. The Basic and Advanced versions of ProSight Network Audit services are offered at a low, one-time cost and provide instant ROI like a cleaner Active Directory system. Both versions also include a year of state-of-the-art remote network monitoring and management. Advantages can include easier network management, better compliance with government and industry security requirements, more efficient utilization of IT resources, faster troubleshooting, more reliable backup and recovery, and less downtime. See more about Progent's ProSight Network Audits network infrastructure assessment.

Progent's ProSight Ransomware Preparedness Report Service
Progent's ProSight Ransomware Preparedness Report service is an affordable service centered on a brief discussion with a Progent information assurance expert. The fact-finding interview is designed to assess your organization's preparedness to block or recover quickly following an attack by a ransomware variant like Ryuk, WannaCry, MongoLock, or Locky. Progent will work with you directly to collect information concerning your current AV defense and backup system, and Progent will then deliver a custom Basic Security and Best Practices Report describing how you can follow industry best practices to deploy an efficient AV and backup/recovery environment that aligns with your company's requirements. For more information, see Progent's ProSight Ransomware Preparedness Report.

Unique Advantages of Working with Progent
As a Microsoft-certified Partner and Small Business Specialist, Progent is an acknowledged leader in supporting the core network software and office productivity programs used by most small and mid-size businesses. As a Cisco-certified partner, Progent also can provide help for an increasingly complex collection of infrastructure technologies such as firewalls, routers and switches, voice-over-IP solutions, and wireless connectivity. In addition, Progent's CISSP-Certified cybersecurity consultants, CISM-authorized security professionals, CISA-certified security audit specialists and GIAC-authorized information assurance professionals can provide a business-wide view of network protection and can assist with complex security projects such as SIEM solutions to help enterprises comply with business guidelines and government mandates for IT information protection and reporting.

The breadth and size of Progent's consulting staff offer a unique array of benefits to companies wishing to maximize the business value of their information network within a realistic budget. These benefits include:

  • Best Service Methodology
    Progentís team of Microsoft and Cisco Certified consultants average more than a decade of hands-on industry background, at the front lines of IT support, executing a wide range of technical projects for a large mix of clients. Each Progent support professional shares a proven set of personal best practices which are combined into shared best practices training that Progent instills in its support staff. This guarantees that you get not just expert technical help, but also a consultant with field-tested methods for resolving real-world network problems quickly. Learn additional information concerning Progent's best practices for network consulting.

  • Value Pricing Structure
    Progent's pricing model is to charge for online service and in-person visits by the minute. Consequently, you owe just for received services. Progent does not impose a more expensive rate for after-hours or emergency support, and Progent does not charge for travel time except for emergency support where on-site time is less than 4 hours. In addition, Progent imposes no startup fee and asks no monthly commitment for services provided during regular business hours. Many support firms impose large minimum fees or charge in increments of a quarter hour or more. Progent's one-minute pricing granularity does away with major bills for quick solutions. An additional benefit of by-the-minute invoicing is that your company won't be inclined to allow less critical problems to stay unaddressed until they become major problems. Read more about Progent's value pricing for IT outsourcing.

  • Full Reporting of Delivered Services
    Progent has created a comprehensive service reporting system that stores and organizes detailed documentation for all billed services. Unlike some independent consultants or small service firms who offer scant documentation or specifics of tasks performed, each service delivered by Progent is accompanied by full documentation. Each Progent staff member has access to the service documentation sent by each staff member to every client. The practice of detailing and archiving support activity results in more effective service and avoids a slew of typical problems such as when a support customer is virtually held captive to a consultant who refuses to release vital service information. Read additional information concerning Progent's documentation of IT outsourcing services.

  • Information Transfer
    Progent is committed to knowledge transfer from Progent's consultants to clients. By educating customers to resolve problems that are within their comfort zone, Progent is able to concentrate on delivering high-value skills where Progent has little competition. Small companies who utilize freelance service providers or who maintain internal IT personnel benefit when Progent passes on information about new technology and proven processes to make their networks more reliable, protected, and efficient. Find out more details about Progent's knowledge transfer services.

Contact Progent
In case your Dayton, Ohio company wants to get in touch with Progent to find out about IT outsourcing, consulting, or technical support, call 800-993-9400 or go to Contact Progent.

Fast Remote Technical Assistance
For fast online help, you can call Progent's Help Desk Call Center toll-free at 1-866-PROGENT (866-776-4368).

An index of content::

64-bit Server Support Services 64-bit Computing Consulting
Consultant for Citrix Virtual Server
Engineers for Citrix Xen Hypervisor

Progent's Citrix-certified engineers can help you to understand the business benefits of XenServer as well as other Citrix platforms, and can assist you to plan, test, execute, troubleshoot, and maintain a Citrix XenServer solution. Progent can also assess your existing XenServer environment and show you how to optimize resource utilization, performance, protection, availability, and recoverability.

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Progent's Test and Training Lab at the QTS (formerly Herakles) Internet Data Center is available for testing line-of-business applications, creating efficient migration procedures, evaluating and tuning performance, planning or verifying disaster recovery strategies, mitigating compatibility issues, and establishing training environments for the latest technologies. For Progent customers who lack adequate internal resources to configure proper pilot environments, the lab reduces capital outlay and engineering risk while keeping vital IT projects on schedule.

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Progent can assist you in any and all facets of your migration to Exchange 2016 including planning high availability architecture for a local, Microsoft cloud connected or hybrid deployment; licensing requirements for Exchange Server and Windows Server 2012 R2; migrating mailboxes; Windows Hyper-V strategy; specifying mass storage capacity required for your VMs, mailbox databases and log files; configuring HLB for high-availability CAS services; planning, building and validating Exchange Servers and Windows Servers and DAG groups; setting up collaboration with SharePoint; preparing the firewall; creating SSL certs; providing client remediation with Office desktop or Office 365; and setting up Outlook on the web (formerly Outlook Web App).

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Support and Integration for Exchange Server 2013
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Microsoft Exchange 2013 includes significant enhancements to the capabilities of Microsoft Exchange 2010 and introduces powerful new features as well as a revamped structure. These improvements affect key areas such as ease of administration, availability, compliance, cost of ownership, teamwork, extensibility, throughput, cross-version interoperability, and productivity. Progent's certified Exchange Server 2013 consultants can help you understand the potential advantages of upgrading to Microsoft Exchange 2013, create an efficient validation and deployment plan, and educate your IT team to manage your Exchange Server 2013 environment. Progent can also provide ongoing online consulting and management services for Microsoft Exchange Server 2013.

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Progentís team of Microsoft and Cisco Premier consultants average more than ten years of real-world industry experience, at the forefront of IT support, executing a broad range of IT tasks for an extensive array of customers. Each Progent support professional shares a refined collection of personal best practices which are combined into shared leading practices standards that Progent teaches its support personnel. This means that you get not just expert IT skills, but also a consultant with field-tested methods for using computer knowledge to resolve actual IT problems quickly.

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Microsoft Exchange Support
Exchange 2000 Upgrade Upgrade

Years of background with Microsoft's Exchange technology has made Progent among the most knowledgeable IT support companies in California for configuring messaging systems powered by Exchange Server 2000. Progent is skilled in helping small businesses get all the advantages of Microsoft Exchange Server under common scenarios such as updating from Exchange 5.5 Server, migration from an ISP-based or POP3 Email system, and outsourcing your Microsoft Exchange Server management.

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Cisco wireless Integration Support
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Progentís Wireless Consulting Services offer a convenient, affordable way for companies of any size to configure, manage and repair advanced wireless network technology. For 802.11n and the latest 802.11ac Wi-Fi environments, Progent can help you design and deploy hardware such as Cisco's Aironet and Meraki access points and wireless controllers. For mobile messaging and online business applications, Progent can help with Apple IOS iPhones, Apple iPads, Google Android smartphones, and Windows phones and tablets.

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Progent offers national urgent phone support and consulting services for businesses who run Solaris networks or whose IT systems include a mix of Sun Solaris and Microsoft technology. Remote technical support offers maximum leverage for your information technology dollar by protecting user productivity and shortening the hours billed for computer analysis and repair. Sophisticated remote access utilities and experienced technicians and engineers combine to enable Progent to solve the majority of IT issues without squandering time and money by traveling to your site. In the vast majority of situations your IT problems can be remediated over the phone or via a mix of phone help and online network analysis. Progent can put you in touch with Cisco CCIE network experts and CISA and CISM premier security professionals to assist with the most difficult system issues.

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Server Virtualization Consultants

Server growth puts pressure on network budgets and management resources. Server consolidation via a virtual architecture offers lower TCO of servers and quicker ROI, more efficient utilization of servers, streamlined operations, increased system uptime, and easier management. Common usage scenarios for virtual machines are resource consolidation, economical platforms for mission-critical legacy applications based on obsolete operating systems, and inexpensive quarantine of program development or evaluation systems from on-line systems.

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For large businesses, Progent can supplement in-house IT groups by providing world-class experience in deploying key Microsoft and Cisco technologies. Progent's certified professionals can provide Enterprise Active Directory consulting, Exchange Server 2010 integration, SharePoint Server experience, and Microsoft SQL Server help. For the national or worldwide businesses with branches, Progent can act as a seamless local supplement of corporate network management. Progentís enterprise support services include company-wide security, online branch office support, network design, Sarbanes Oxley conformance, project planning, and top-level service for multiple location network environments based on Enterprise Windows. Progent can offer field consultants and technicians to assist with a campus relocation or branch move, or a system designer to help with setting up or using an Internet Data Center or Hosting Facility.

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Microsoft allows you to create transparent hybrid ecosystems that combine Office 365 and on-premises Exchange deployments. This allows you to have specific mailboxes located on your on-premises datacenter and other mailboxes hosted by Office 365. Progent's certified Exchange consultants can assist you with any facet of planning, integrating and troubleshooting your hybrid Office 365/Exchange network. Progent's Exchange specialists can provide as-needed support to help you resolve stubborn technical bottlenecks and also offer comprehensive project management outsourcing to ensure your hybrid Office 365 initiative is successfully completed on time and within budget.

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In addition to offering the expertise of Microsoft Dynamics GP specialists, Progent has experts in Dynamics AX (Axapta), Dynamics NAV, Dynamics SL (Solomon), Dynamics RMS, Macola ERP, MAS 90 by Sage Software, and QuickBooks Pro. Progent offers programming, troubleshooting, management help, migration support, and 1-on-1 or group online training tailored to meet your particular requirements. Progent's experts also can help you integrate and maintain a secure, reliable network foundation to run your ERP, MRP and accounting solutions.

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To deliver economical IT services for small companies, Progent has developed full-service IT outsourcing packages that give small organizations fast access to network help without requiring you to recruit, educate, and maintain a large in-house IT staff. Progentís IT outsourcing services offer you an economical alternative for creating a secure and reliable environment for your favorite Windows business productivity products including Office XP and Microsoft Office 2003.

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Progent provides customers the services of engineers who have been awarded some of the IT industry's most prestigious certifications. Progent thinks that customers deserve to know that their IT service consultants have accredited testing as well as extensive real-world field experience so that Progent's clients can use Progent's support with trust. Often, vendor credentials like the Cisco Certified Internetwork Experts brings priority for substantially superior vendor assistance than is available to uncertified service providers, enabling Progent to deliver clients a higher class of IT support. In addition, recognized credentials such as CISA or ISSAP for network security can help enterprise customers to demonstrate compliance with regulatory demands by using the assistance of recognized IT experts.

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Progent's Cisco certified wireless networking consultants can provide economical remote and on-premises support for both end-of-life and modern Wave 2 Aironet wireless access points and Progent can help your business to plan and manage wireless environments that include indoor and outside/industrial Aironet APs.

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Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.

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Progent offers organizations of all sizes world-class IT remote or onsite consulting for networks based on Windows technology and Microsoft's .NET servers including Microsoft Exchange Server 2013 and Microsoft SQL Server 2012. Progent's Microsoft and Cisco Premier Certified network consultants also can provide security expertise for companies ranging from the small office to the global enterprise.

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Onsite Technical Support for Smartphone

Progentís consultants offer expertise in multiple technologies relevant to mobile networking including system topology, wireless data synchronization, wireless protection, wireless email, Microsoft Windows Mobile, RIM Blackberry, and wireless software development. Progent's Microsoft and Cisco certified consultants can save your business time and expense by using their wireless experience to help you choose and integrate wireless networking technologies that fit the needs of your company. Progent can also tune your network infrastructure so that wireless appliances perform more reliably.

Data center Management Automation IT Consultant Microsoft System Center Migration Computer Consultants
Consultant Services for Ubiquiti UniFi Wave 2 WiFi AP
Ubiquiti UniFi AP Consulting Services

Ubiquiti's UniFi family of Wi-Fi network devices includes indoor and outdoor Wave 2 Wi-Fi access points, security gateways, and switches. UniFi devices installed across multiple sites with any number of APs can be remotely configured and managed using Ubiquiti's free UniFi Controller software, which centralizes and simplifies setup, discovery, management, tuning, debugging, monitoring, and reporting. Progent offers the expertise of veteran Wi-Fi professionals who can help you to assess the benefits of UniFi products for your business and help you to plan, deploy, administer, and maintain your UniFi solution.

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Postini Support and Integration
Installation support for Anti-Spam

E-Mail Guard from Postini offers constantly updated spam and virus blocking, data filtering, and protection from e-mail-borne directory harvesting and denial of service attacks. Progent is a Postini partner and service firm. If your organization is too small to purchase for a standard Postini license, you can still have the use of Postiniís Perimeter Management technology through Progentís E-Mail Guard antispam and virus protection aggregation offering. Progentís certified email protection professionals can show you how to create an email defense strategy that features antispam and antivirus technologies and processes.

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Debian Linux, Solaris, UNIX Network Consulting Red Hat Linux, Solaris, UNIX IT Consulting
Delaware Integration Consulting Delaware Computer Network Specialists
Durham, North Carolina Network Installations Durham, NC Computer Consultancy Firm
Microsoft Lync Server Instant Messaging Specialists
IT Consulting for Microsoft Lync Server Instant Messaging

Progent's Microsoft consultants can help your company to assess the benefits of Microsoft Lync Server for your environment and can assist you to design and carry out a deployment of Microsoft Lync Server 2010 that centralizes the management of IM and Presence and improves the output of your office employees, telecommuters, and mobile workforce. Progent can in addition assist your company to carry out an efficient upgrade to Lync Server 2010 from Office Communications Server or Microsoft Live Communications Server, integrate Lync Server with Exchange Server, SharePoint, and SQL Server, show you how to run Lync Server to improve the collaborative functions of Microsoft Office applications, and provide webinar training and ongoing technical support for Microsoft Lync Server 2010 and other Microsoft platforms.

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Emergency Phone Support Computer Network Specialist in Dayton, OH Sioux Falls, SD, Rapid City, SD, Aberdeen, SD, CITY4, SD Security Consulting Firm
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Wireless Bridge Online Support Services
Wireless Bridge On-site Technical Support

Progentís Wireless Consulting Services offer a fast, economical way for businesses of all sizes to configure, manage and repair advanced wireless connectivity technology. For 802.11n and the latest 802.11ac wireless networks, Progent can help you plan and deploy hardware like Cisco's Aironet and Meraki access points and wireless controllers. For mobile messaging and web-based business applications, Progent supports Apple iPhones, Apple iPads, Google Android smartphones, and Windows phones and tablets.

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Engineer for Office 365 Android Integration Office 365 Access Development Support and Setup
Evaluation for Firewall CISSP Security Firms in Maryland
Exchange 2007 Edge Server Consulting Services Microsoft Exchange 2007 Specialist
On-site Support for Small Business Server 2008
Microsoft Small Business Server Services

Microsoft Small Business Server (SBS) is an affordable collection of essential servers that provides the basis for a powerful but easy-to-manage information. The IT demands of the Microsoft .NET components included with Microsoft Small Business Server 2011 calls for a computer consultant with real-world background planning and building cohesive, end-to-end business technology solutions. Progent's Microsoft Small Business Server professionals have an average of over 10 years of experience integrating business systems powered by Microsoft technology. This background assures you success in installing, managing, and troubleshooting network environments that incorporate the Microsoft Small Business Server suite of servers and applications.

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Phone Support Online Troubleshooting
Remote Network Support Consulting Services

For mid-size companies who need IT support, Progent can deliver an array of alternatives such as local service, remote assistance, off-site Help Desk, round-the-clock support with automatic system monitoring, temporary staff augmentation, business relocation services, application development, and professional consultation. For midsize companies in California or other regions covered by Progent's onsite consultants, Progent provides expert on-premises support for fixing network problems rapidly and affordably.

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Meraki Outdoor APs Online Consulting
Computer Consulting for Meraki Wave 2 AP

Progent's Cisco-Meraki Wi-Fi access point experts can assist your organization to plan, set up, administer and debug Cisco's Meraki-based Wi-Fi networks for deployments ranging from a branch office to a campus or a multi-site enterprise. Progent can also assist you to incorporate other Cisco appliances for centralized management.

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Microsoft SQL Server 2008 Help and Support
Microsoft SQL Server 2000 Support and Help

Progentís Microsoft certified consultants can provide small and mid-sized companies advanced Microsoft SQL Server help. Microsoft SQL Server is a complete, Web-enabled database and data analysis package that enables the speedy creation of advanced business applications that offer your business a competitive advantage. SQL Server provides core support for XML and the ability to query over the Internet and outside the firewall. In addition to offering consulting, maintenance and troubleshooting services, Progentís SQL consultants can help you use Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to enhance the productivity and profitability of your information network. Progent can also help you upgrade from older editions of Microsoft SQL Server to SQL Server 2005.

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Fedora Linux, Solaris, UNIX Support Outsourcing in Buffalo Great Lakes Slackware Linux, Sun Solaris, UNIX Consulting Buffalo Great Lakes
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Glendale, CA Network Consultants Microsoft SharePoint Server Help and Support in Glendale
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Help California Novato Small Office Computer Consulting Services in California
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Microsoft Exchange Upgrade Tech Consultant
Network Solutions for Microsoft Exchange 2000 Server

Progent's Microsoft-certified professionals have over a decade of background delivering email support for companies ranging from small offices to global enterprises. Progent provides economical consulting for all editions of Exchange Server to enhance email and virus protection, design fault tolerant email environments, and implement off-site and wireless email connectivity. Progentís Microsoft Exchange support services can help you in planning and executing a move from an outdated SMPT server or older Microsoft Email package such as Microsoft Exchange 2003 to Exchange Server 2016. Progent offers integration help for Windows 8, Windows 7, Vista, and Windows XP clients running Outlook and can show you how to configure Microsoft Outlook Web App (OWA) for all major web browsers. For email virus defense, spam filtering and data data leak prevention, Progent offers Email Guard security services.

Help Desk Small Business Outsourcing Security Auditor for CISSP
School District Exchange Professional
School District Engineers

Progent has extensive experience delivering a full-spectrum of online network support and emergency repair services to local governments and schools across the U.S. Progent is one of the pioneers in delivering expert remote network consulting and has provided network solutions to organizations in all 50 states. Online support eliminates travel costs and resolves issues more quickly than on-premises service calls.

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High-Availability Failover Clustered Servers Setup and Support High-Availability Failover Clustered Servers Consultant Services
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Indiana - Indianapolis, IN, Fort Wayne, IN, Gary, IN, Evansville, IN Support Company Indiana Data Recovery
Information Technology Consultants for Small Business Small Office IT Manager
Information Technology Consulting Firms for Cisco Network Management Network Management Computer Consultancy
Wireless Site Survey Consultant Services
802.11x Wi-Fi Site Survey Integration Services

Progentís Wireless Site Survey assists you to design and install an 802.11a/b/g/n or 802.11ac (Wi-Fi) WLAN optimized for your environment, providing your business a wireless solution that has the reception, speed, load-handling capability, Quality of Service, security, and hand-off ability your business needs. Progent's Wireless Site Survey services are offered either as an economical online service or as a more comprehensive onsite service.

Information Technology Management Computer Networking for Mesa, Arizona
Exchange 2003 Specialist
Exchange Server 2003 Remote Technical Support

Progent's certified consultants provide computer support and network consulting services for Microsoft Exchange 2003 Server, Microsoft Windows Server 2003, and for the entire line of Microsoft server platforms. Progent's upgrade, configuration, management, and support services for Microsoft Exchange Server 2003 include system design, deployment, project management, local and remote troubleshooting, Help Desk outsourcing, certified security evaluation, and full-service network management outsourcing.

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Integration Services for Microsoft Excel for Mac Microsoft Office for Mac Remote Consulting
Integration Services for Minneapolis Minnesota Minneapolis Minnesota Design Consultants
Job Openings Job Opportunities for Network Support
IPsec VPN Cybersecurity Consultancies
Firewall Security Network Security Testing

Progent offers small and mid-size organizations professional consulting for Intrusion Protection products and IPsec VPN products from leading firewall and VPN security vendors including WatchGuard, Juniper, and Symantec. Progent can help you design a comprehensive security plan and select appropriate technologies from multiple vendors to achieve your security objectives while staying within your budget limits.

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Juniper SA6500 SSL VPN Security Organizations Security Firm
Kansas City International Airport MCI SQL Server 2012 Small Business Network Consultant Jackson County Missouri SQL Server 2014 Outsourced IT Services
ProSight Email Encryption Specialists
ProSight Email Guard Spam and Virus Filtering Service Consultants

Progent's ProSight Email Guard uses the technology of leading information security vendors to deliver web-based control and comprehensive protection for your inbound and outbound email. The powerful structure of Progent's ProSight Email Guard managed service integrates a Cloud Protection Layer with an on-premises security gateway device to provide advanced defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-based malware. Email Guard's cloud filter acts as a preliminary barricade and keeps the vast majority of unwanted email from making it to your network firewall. This reduces your exposure to inbound threats and saves system bandwidth and storage space. Email Guard's onsite security gateway appliance adds a further layer of analysis for incoming email. For outgoing email, the onsite gateway offers AV and anti-spam protection, protection against data leaks, and email encryption. The local gateway can also assist Microsoft Exchange Server to track and protect internal email that stays inside your corporate firewall.

Lambert International Airport STL BlackBerry Exchange Network Assessments Network Designers
Jabber and Android Onsite Technical Support
Jabber Contact Search Network Engineer

Progent's Jabber consultants offer remote or on-premises expertise to help businesses of any size to design, deploy, manage, upgrade or debug Cisco Jabber solutions and Cisco Unified CM infrastructure. Progent offers advanced expertise for all the technologies that make up building an end-to-end Cisco Jabber solution such as Cisco network appliances and management tools, Microsoft Office applications, Windows and Mac computers, Apple iOS and Google Android smartphones, SIP trunking, Wi-Fi systems, cyber security, cloud computing, immersive telepresence systems, PBX systems, business continuity, and the many other pieces of a cohesive collaboration solution.

Linux IT Services Linux Integration Services
Live Communications Server Network Consulting Microsoft Live Communications Server Consultants
Local Memphis, TN Business Computer Server Companies Security Consultants
Los Angeles County Onsite Technical Support for Suse Linux, Sun Solaris, UNIX Network Engineer for Ubuntu Linux, Solaris, UNIX in San Fernando Valley
Louisville, Kentucky Security Consulting Services Louisville Implementation Consulting Companies
Microsoft Exchange Hosting Engineers
MCSE Expert Certified Hosting for Exchange Professionals

Progent's Exchange Server Hosting Services provide an enterprise-class data center with redundant electrical and cooling systems, round-the-clock site security and operations center, and failover connections to Internet backbone service companies. Hosted Exchange servers are configured as virtualized servers for high uptime, easy expandability, and fast restoration. Progent's services include complete incorporation with your network, access to handheld communication products, automated monitoring of performance and security, spam and virus filtering, security update and service pack management, Contact Center support, daily data backup, and comprehensive email management services.

Mac Office Word Training Microsoft Outlook for Mac Trainer
Mandrake Linux, Solaris, UNIX IT Consulting in Winston-Salem North Carolina Debian Linux, Sun Solaris, UNIX Technical Support in Greensboro Winston-Salem High Point
Meraki Access Point Specialist 802.11ac Wireless Technical Support
Microsoft Access scripting Reports Largest Services
Network Monitoring Outsourcing
Microsoft System Center Operations Manager Technical Support

Remote 24x7 network monitoring, proactive alerts, and actionable reports are crucial to preserving the proper operation of your IT system and avoiding unnecessary and costly disruptions. Remote Monitoring and Management technology has progressed so far that businesses of all sizes can afford a level of protection that was once reserved for enterprises. Progent offers a variety RMM options delivered as low-cost services designed to help you to detect and fix a an array of IT network issues before they can impact your business.

Microsoft Certified Services for 64-bit Processing 64-bit Processing Professionals
Microsoft Computer Recovery Services Consultant
Microsoft Exchange Server 2007 Software Consultant in Virginia Beach Virginia Network Consulting Company Virginia Beach Norfolk Newport News
Microsoft Exchange Server 2013 Professional Services Server Troubleshoot Expert for Exchange Server 2013
Microsoft LCS Server 2007 Troubleshooting Professional for Live Communications Server 2007
Network Security Inventory Consult
Internal Security Inventory Specialists

Progent offers two low-cost service bundles intended to allow small companies to get an impartial security assessment from a premier security consultant. With Progent's External Security Inventory Checkup, a security engineer administers a comprehensive examination of your IT infrastructure from beyond your firewalled perimeter to uncover possible risks in the security posture you present to the public. With Progent's Internal Security Inventory Scan, a certified security professional executes a system scan from an authorized machine within your firewall to evaluate your exposure to internal assaults. The two security inventory packages are set up and run from a protected remote site.

Microsoft Lync Presence Engineers Microsoft Lync Presence Consultancy
Windows Server 2012R2 upgrade Consultants
Help and Support for Microsoft Windows Server 2012R2

Progent's certified professionals can assist you to evaluate the business value of Windows Server 2012 R2 for your organization, create test systems and rollout plans, optimize your network for local, multi-site, private or public cloud-based, and hybrid environments, train your IT management staff, develop a corporate-wide security plan, streamline network administration, help with creating applications, and generate and validate a DR/BC plan.

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Microsoft SQL 2008 Consultants in Montgomery Software Consulting Firm Montgomery County, Alabama
Microsoft SQL 2008 Information Technology Manager in Baton Rouge, Capital Park Independent Design Company for SQL 2014 Baton Rouge Capital Area
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Microsoft SharePoint 2010 IT Consultants Indianapolis, IN Top SharePoint 2013 Professional Indianapolis
Offsite Managed Backup and Recovery Services Services
ProSight Data Backup and Restore Services Engineers

ProSight Data Protection Services from Progent offer small and medium-sized businesses an affordable and fully managed solution for secure backup/disaster recovery (BDR). Available at a low monthly cost, ProSight Data Protection Services automates your backup processes and enables rapid restoration of critical files, applications and VMs that have become unavailable or damaged as a result of hardware breakdowns, software bugs, natural disasters, human error, or malware attacks like ransomware. ProSight DPS can help you back up, retrieve and restore files, folders, applications, system images/, plus Hyper-V and VMware virtual machine images/. Critical data can be protected on the cloud, to a local device, or to both. Progent's BDR specialists can deliver advanced expertise to set up ProSight Data Protection Services to be compliant with government and industry regulatory standards like HIPPA, FIRPA, PCI and Safe Harbor and, whenever necessary, can assist you to restore your critical information.

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Microsoft SharePoint Information Technology Consulting SharePoint Server 2010 Onsite Technical Support in Dane County Wisconsin
Azure integration Consultant Services
Programming Company for Microsoft Azure VPN configuration

Progent can help small companies to migrate all or part of their network infrastructure to Microsoft Azure. This can streamline network administration and reduce hardware expense. Azure includes a wealth of cloud services and Progent can assist you to evaluate the advantages and limitations of different cloud computing models you can use with Azure. Progent can show you how to manage cloud-resident or hybrid cloud and on-premises applications and network infrastructure and make sure you sidestep the common mistakes small companies make when moving to a public cloud. Progent can show you how to configure VMs on Azure Virtual Machines, utilize cloud storage with Azure Storage, handle authentication with Azure Active Directory, and build backup-and-recovery mechanisms with Azure Backup. Progent can also show you how to prepare perimeter firewalls and VPN tunnels and to manage Apple iOS devices and Google Android handhelds.

Microsoft System Center DPM Integration Services DPM Backup and Restore Technology Professional
Microsoft Windows Server 2008 R2 Specialist Windows Server 2008 R2 Support Services
Microsoft Windows Server 2016 Network Solutions Cleveland Ohio Windows 2008 Server Setup
SQL Server 2005 Support
MS SQL Applications Consulting

SQL Server 2000 is a complete, Web-enabled database and data analysis package that opens the door to the fast creation of a new generation of enterprise-class applications that can give your business a critical competitive edge. SQL Server features core support for XML and the ability to communicate across the Internet and outside the firewall. The knowledge and experience of Progent's certified SQL Server 2000 engineers, with an average of more than over 10 years of background supporting Microsoft technology, assures you success in planning, installing and managing Microsoft SQL Server solutions that are well integrated with other applications based on Microsoft's .NET environment.

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Consultant for Microsoft Lync
Professional for Microsoft Lync Server

Progent's Microsoft-certified consultants can help you to assess the benefits of Microsoft Lync Server 2010 for your business and can help you to plan and execute an installation of Microsoft Lync Server 2010 that centralizes the control of IM and Presence and improves the output of your office staff, telecommuters, and smartphone users. Progent's consultant's can also assist you to perform a smooth upgrade to Lync Server from Microsoft Office Communications Server or Live Communications Server, interface Microsoft Lync Server with Exchange Server, SharePoint Server, and SQL Server, show you how you can run Lync Server 2010 to improve the team-computing capabilities of Microsoft Office programs, and offer online seminars and continuing technical support for Microsoft Lync and other Microsoft products.

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Microsoft and Apple Small Business IT Outsourcing Dayton Huber Heights Kettering PC Consulting Portland Oregon
Dynamics GP Software Development Online Consulting
Microsoft Expert Dynamics GP Customization Engineer

Progent's seasoned application designers and software developers can help your business to create customizations to Microsoft GP/Great Plains that support the special needs of your organization while retaining the benefits of Windows integration. Progent can also offer expertise with a variety of development technologies that can be utilized to create integrations with Microsoft GP/Great Plains. These integration tools include Microsoft Dexterity, Modifier, Visual Studio Tools for Microsoft Dynamics GP, Continuum, eConnect, Web Services for Microsoft Dynamics GP, Integration Manager and ODBC.

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Microsoft SBS 2008 Support
Engineer for SBS Premium Add-on

Microsoft Small Business Server (SBS) is a low-cost collection of server products that offers the foundation for a powerful but easy-to-manage IT network. The technical demands of the Microsoft .NET components included with Small Business Server 2011 requires a computer support expert with real-world experience designing and integrating cohesive, comprehensive business technology environments. Progent's Microsoft SBS Server consultants have an average of more than a decade of background integrating business networks powered by Microsoft products. This expertise assures you results in installing, administering, and troubleshooting IT environments that incorporate the Small Business Server suite of servers and applications.

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Sun Solaris Migration Consultants
Solaris to Windows Migration

Progent can help your company to design and execute a smooth migration from a Sun Solaris-based information environment to a network powered by MS Windows and capable of running Microsoft's familiar office productivity software, commercial applications, and developer platforms. Progent's Sun Solaris, Windows and Cisco engineers and application specialists can assist you to preserve your information and reduce business disruption by developing an effective migration plan that preserves your current assets in Solaris software and infrastructure. UNIX-to-Windows transition consulting services available from Progent include analysis of existing infrastructure, migration strategy and validation, MS Exchange migration services, information and application software porting, and server and media transition and economization.

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Technical Support Services for Altaro VM Backup and Hyper-V
IT Services for Altaro VM Backup Troubleshooting

Altaro VM Backup offers small businesses a reliable and budget-friendly solution for backing up and restoring Hyper-V and VMware-powered virtual machines. Altaro VM Backup can be used for local, offsite, distributed, and cloud environments and also enables low-cost backup to Microsoft Azure storage. Top capabilities include state-of-the-art inline deduplication to cut backup storage needs, Continuous Data Protection (CDP) with backup spacing as little as five minutes for reducing your Recovery Point Objective (RPO), advanced encryption, item-level recovery capability for specific files and emails, support for Windows Server Cluster Shared Volumes and for VMware vCenter for managing larger environments, and support for Microsoft VSS technology to back up live virtual machines without downtime. Progent is a certified Altaro partner and can provide a broad array of services to help you to design, install, manage and troubleshoot a backup and disaster recovery solution powered by Altaro VM Backup.

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Migration Consulting for SQL Server 2000 MSSQL Technical Consultant
Montana Small Business IT Consultant Billings, MT Small Business IT Consulting
MySQL database Migration Consultant Microsoft Experts Engineer for MySQL Standard Edition
Networking Group for Cisco VoIP
Small Office Network Consultant for Cisco Architecture

Progent's Cisco-certified CCIE network infrastructure experts can assist you to configure, manage, update and troubleshoot Cisco network products. Progent offers Cisco, Meraki and Nexus switch consulting, ASA firewall expertise, Meraki and Aironet Wi-Fi access point consulting, Cisco VoIP phone consulting, and CUCM/CallManager software expertise.

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Desktop VPN Software Security Consultant
Mobile Laptop Networking Group

Progent's remote connectivity and smartphone synchronization experts can assist your business to plan and configure secure access solutions for off-site desktop PCs, laptops, and wireless handhelds so they integrate tightly with your IT network, allowing your business to improve the efficiency of your remote workforce.

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Hosting Outsourcing
Data Center Colo Remote Support Services

Progentís data center support services are intended for companies with equipment located at IDCs or data center co-location hosting sites and in need of timely on-premises service at the co-location facility as well as off-site support from Microsoft and Cisco Premier Certified experts. Progent provides a full array of data center and data center and collocation support services such as network architecture analysis, Windows and UNIX server installation and support, tech support for server and communications infrastructure, development and deployment of high availability configurations, defining and implementing layered security defenses, firewall configuration and troubleshooting, designing load balancing solutions, and creating high-availability server clustering systems.

Network Consulting for Security in Tucson Firewall Technology Consulting in Tucson
Network Design and Configuration for Microsoft Exchange Orange County California Emergency Phone Support Migration Help Fullerton Buena Park La Habra
Network Management Services Small Business Network Consulting for Microsoft Exchange Westchester County New York
Virtual Help Desk Consultant
Microsoft, Cisco and Security Certified Experts Help Desk Computer Consultants

Progent's Computer Help Desk Outsourcing Services are designed especially for small businesses who need fast access to a Help Desk Service Center with professional phone support and full escalation capability but who must work within a modest information technology budget. Key features of Progent's Help Desk Outsourcing Support Services include: Helpdesk Support, Optional Remote Access Support, Initial System Assessment, Expert Escalation, Virtual Help Desk Call Center Support, By-the-Minute Billing, and Help Desk Call Center Applications Selection and Deployment.

Network Management for BlackBerry BPS in Pasadena, CA Pasadena California BlackBerry Wireless On-site IT Support
Networking Consultancy Services Cisco Small Office IT Support in Minneapolis, Saint Paul, Rochester, MN
Networking Firm for Napa Valley California Microsoft Certified Expert Calistoga Troubleshoot California
North Dakota Small Office Network Consulting Fargo, Bismark, Grand Forks, ND Network Security Consultants
Oceanside Microsoft and Cisco Small Office Computer Consulting Networking Small Business Server Support in Oceanside, San Diego County
Azure and SQL Server integration Consulting Services
Microsoft Experts Azure Planning Consultancy

Progent can help small companies to move any part of their network infrastructure to Microsoft Azure. This can streamline IT management and reduce hardware investments. Azure offers a comprehensive library of public cloud services and Progent can help you to evaluate the benefits and limitations of various cloud computing models supported by Azure. Progent can show you how to administer cloud-resident or hybrid cloud and on-premises apps and resources and make sure you sidestep the common errors small organizations make when moving to the cloud. Progent can help you to configure cloud servers on Azure Virtual Machines, utilize VHD storage with Azure Storage, manage user identity with Azure Active Directory, and automate backup-and-recovery services with Azure Backup. Progent can also help you to prepare firewalls and IPsec VPN connections and to manage iPhones and iPads and Google Android smartphones and tablets.

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VoIP Phone System Network Consultant
Network Consultants for SRST

Progent's Cisco-certified IP phone and video IP phone consultants can help you to configure, maintain, and debug Cisco IP phones, desktop video IP phones and wireless IP phones. Progent offers expertise for all versions of Cisco's IP phones from legacy VoIP devices to the newest HD media phones. Progent's IP telephony experts can also assist you to integrate your VoIP phones and video IP phones with Cisco Unified Communications Manager, previously branded CallManager, or with Unified Communications Manager Express (CME) to build a state-of-the-art IP-PBX ecosystem for unified messaging and collaboration. Progent can also help you to install Unified CM apps such as Unified CM IM and Presence Jabber, Cisco Unity Connection for voicemail, Cisco Unified Mobility for Single Number Reach, and Cisco Contact Center Express (Unified CCX or CCX) for building an advanced customer contact solution. Progent can deliver expertise with any facet of Cisco VoIP Phone integration including reviewing dial plans, configuring SIP gateways, installing ISR G2 routers with CUBE internetworking capability, and designing Cisco UCS server failover and Cisco SRST solutions for high availability.

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Online Help for wireless VoIP phone and Aironet APs wireless IP phones and Aironet APs Onsite Technical Support
Online Help in Salt Lake City, Tooele County Consultant Services for SharePoint 2013
Online Technical Support Online Help
Online Technical Support for Mandrake Linux, Solaris, UNIX in Cleveland Ohio Engineer for Redhat Linux, Solaris, UNIX Cleveland Ohio
Online Help for ISA 2004
ISA 2004 Configuration

Progent's certified ISA Server consultants have extensive experience creating Microsoft-based security designs for IT networks with multiple locations, mobile workers, and line-of-business eCommerce applications. A Progent ISA 2004 Firewall engineer is ready to help your small or mid-size company plan and implement a configuration of Microsoft ISA Server 2004 that supports your information protection requirements without limiting your productivity.

Outsourced IT Support for Michigan - Detroit, MI, Grand Rapids, MI, Warren, MI, Lansing, MI Cisco and Microsoft Certified Experts Detroit Michigan Small Business Network Consulting Companies
Outsourcing IT for Danville California Concord Repair Installation
Online Windows Desktop Training Small Business IT Support
Microsoft Certified Online Visio Training Network Consulting Services

Progent's virtual classroom webinars offer small businesses the cost savings, ease, and versatility of online seminars plus the proven pedagogic methods of seasoned teachers who employ the latest technology to reproduce live, participatory learning environments. Progent can provide online training for popular desktop software including elements of Microsoft Office suite such as Excel, Word, Publisher, and Outlook: Microsoft Dynamics business accounting and management products including MS Dynamics GP (Great Plains); plus additional top desktop applications like Photoshop, Adobe Acrobat Writer, and Crystal Reports.

Outsourcing Technology for BlackBerry Email Oakland, CA BlackBerry Wireless Remote Technical Support
Part-Time Job for Microsoft Consultant Microsoft Consultant Job Opportunity
Phoenix Arizona Remote Technical Support Microsoft SQL 2008 Information Technology Manager Maricopa County Arizona
ProSight Managed Cloud Backup Services Support and Integration ProSight DPS Cloud Backup Services Integration
ProSight Patch Management Automation Network Consultants Automated Server Management Computer Engineer
Suse Linux Professional
Ubuntu Linux Consulting Services

Progent's Linux consulting experts provide small companies and software developers assistance with managing and maintaining Linux systems that operate with Microsoft-powered technology. Progent offers your organization contact with Linux experts, consulting professionals certified by Microsoft and Cisco, and security specialists with CISA and CISSP credentials. This broad array of expertise offers you a convenient one-stop consulting firm to help you create and manage a protected and robust mixed-platform network and communications infrastructure that allows Linux and Microsoft coexistence by combining Windows with leading Linux derivatives including RedHat Linux, SUSE Linux, CentOS, Ubuntu Linux, PCLOS, fedora Linux, Gentoo, Mandrake, Debian GNU/Linux, and Slackware.

Professional for Microsoft Small Business Server Specialists for SBS Premium Add-on
Professional for NetApp VSC Independent EMC to NetApp Migration Technology Professional
Professionals for ISA 2004 Remote Internet Security and Acceleration Server Remote Troubleshooting
Pueblo Colorado Help Desk Information Technology Consulting Group Cisco CCIE Network Engineer Pueblo, CO
Recovery Services for Progent Progent Support Specialist
Network Architect Technology Consulting
Network Integration for Enterprise Security

For corporations with branches in California or any region served by Progent's consultants, Progent's Microsoft-Premier network support professionals and certified Cisco system specialists offer a variety of IT support services such as project management, Sarbanes Oxley compliance, office moves, corporate security, system design, local or remote branch office support, and troubleshooting for collocation hosting facilities. A Progent network architect can help you plan a multi-site network that makes smart use of collocation services and Internet data centers. Progentís Microsoft Certified consultants can help major enterprises plan, deploy and maintain massive rollouts of updated releases of Microsoft products including Active Directory, Exchange Server, SharePoint, Microsoft SQL, and Enterprise Windows. Progentís Cisco Certified Internetwork Expert and Cisco Certified Network Professional consultants can assist you to configure Cisco technology for connection solutions that combine simple, high-speed, integrated, and wireless networking.

Redhat Linux, Solaris, UNIX Integration Support IT Services
Project Pilots Consult
Project Pilots Consultants

For advanced project management support, Progent offers access to veteran information technology experts with years of experience in IT management, program development, and process design for organizations ranging from Big 4 companies to dot-com startups to government agencies. These proven IT managers offer project management skills to help enterprise clients adhere to best practices to make sure development or deployment projects are successfully completed on time and on budget.

Redhat Linux, Solaris, UNIX Online Troubleshooting CentOS Linux, Sun Solaris, UNIX Support and Integration
Remote Consulting for Windows 2003 Server Windows 2003 Technology Consulting Services
Microsoft Office XP Computer Consultant
Software Consulting for Microsoft Office 2003

Progent's pricing model is to charge for remote support and on-premises visits per minute. As a result, you owe only for delivered support. Progent does not impose a more expensive rate for off-hours or urgent support, and within California or in areas where Progent offers in-person support, Progent does not charge for travel time except for urgent calls where on-site time is less than 4 hours. In addition, Progent imposes no minimum charge and asks no monthly commitment for support services delivered during normal working hours. Many support firms impose substantial minimum payments or charge for every fifteen minutes or longer. Progent's one-minute granularity eliminates big bills for quick fixes so you will not be tempted to permit simple problems to fester.

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Expert Microsoft Certified Windows Server 2012R2 Data Deduplication Computer Consultants
Microsoft Expert Windows Server 2012R2 Hyper-V Configuration

Progent's certified professionals can assist you to assess the advantages of Windows Server 2012 R2 for your organization, create pilot environments and migration plans, tune your network infrastructure for on-premises, multi-location, private or public cloud-based, and partial-cloud environments, educate your IT support staff, create an enterprise-wide security plan, automate network management, help with application development, and generate and validate a disaster recovery/business continuity plan.

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Dynamics GP Customization Consultant Services
Dynamics GP Software Development Support

Progent's background delivering Microsoft .NET support and Microsoft SQL Server help, and Progent's application development experience with VBasic, XML, and other developer platforms make it possible to create custom line-of-business programs and eCommerce environments that integrate transparently with Dynamics GP/Great Plains Software. Progent's Microsoft Dynamics GP management reporting consultants can help you create reports that let you track your business more effectively, turning uncooked data into valuable insights into your business.

SCDPM 2012 Migration On-site Technical Support Support and Setup
Barracuda Backup with Exchange Professionals
Technical Support Services for Barracuda Backup Encrypted Appliance

Barracuda Backup is a low-cost, subscription-based backup and disaster recovery service for small and mid-size organizations. A Barracuda Backup solution can incorporate a purpose-built physical appliance built by Barracuda or a virtual appliance with similar functionality but which uses your existing storage infrastructure. Barracuda Backup safeguards vital company data produced locally, at one or multiple remote sites, or in the cloud. For disaster preparedness, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any location with a Barracuda Backup appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consultants can provide a broad range of consulting support services to help you to design, configure, operate and repair a BDR system built on Barracuda technology.

SQL Server 2008 Consulting Services MSSQL Support and Help
Threat Management Gateway Remote Troubleshooting
Forefront Threat Management Gateway Computer Consultant

Microsoft Forefront TMG 2010 builds on the proven security capabilities of ISA Server and offers a centrally managed Internet gateway that delivers a one-server solution for a variety of security functions such as an application layer and network layer firewall, URL filtering, malware inspection, intrusion protection, application proxy, Virtual Private Network management, and HTTP and HTTPS inspection. Forefront Threat Management Gateway includes comprehensive web security reporting capabilities, allows customized reports powered by SQL Server, integrates with Active Directory to streamline policy enforcement, and can be operated as a virtual machine to lower expenses and improve availability. Progent's Microsoft-certified engineers can assist you to design and execute test and production implementations; interface Microsoft Forefront Threat Management Gateway with Windows 2008, Active Directory, SQL Server, Exchange Server, and Microsoft SharePoint; set up Forefront Threat Management Gateway to run on a virtual machine with Microsoft Windows Hyper-V; and provide continuing support and troubleshooting. Progent's consultants can also help you to migrate smoothly to Microsoft Forefront TMG 2010 from ISA Server.

SQL Server 2017 Application Migration Support Services Independent SQL Server 2017 Disaster Recovery Remote Troubleshooting
Online Support for SCCM Device Management
SCCM and SQL Server Technology Consulting Services

System Center Configuration Manager automates application and device provisioning and updating, simplifies compliance settings management, inventories network resources, guards against corporate data leakage, provides network health monitoring, allows safe self service, and delivers a common point of control for administering mixed-OS networks running on-premises, cloud-centric, or hybrid deployment models. Progent's Microsoft-certified SCCM consultants and Azure cloud integration experts can assist businesses of any size with any facet of designing, implementing, operating and repairing a System Center Configuration Manager solution for local, cloud-based, or hybrid networks.

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Microsoft Exchange Upgrade Integration Services
Technical Support for Exchange 2000 Server

Progent is one of the most expert information technology support firms for integrating e-mail systems powered by Exchange 2000. Progent specializes in helping small and mid-size companies get the full benefits of Microsoft Exchange Server 2000 for common situations including upgrading from Microsoft Exchange 5.5 Server, migration from an ISP-based or POP3 e-mail system, and jobbing out your Microsoft Exchange 2000 Server support.

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F5 Networks BIG-IP Network Consultant
Network Load Balance Network Consultant

Progent provides high availability load balancing consulting that addresses network load balancing, load balanced applications, network backbone routing, and content dispatching products such as F5 Networks 3DNS. non-stop load balancing vendors for which Progent can provide consulting expertise include Microsoft Windows Server 2003 Network Load Balancing Manager, Citrix Access Suite and Presentation Server, Cisco Content Services Switch, Cisco Distributed Director and LocalDirector 400 series, and F5 Networks BIG-IP.

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Help Desk Technical Support Services
Help Desk Remote Consulting

Progent's Network Help Desk Call Center Outsourcing Support Services for desktop technical support are designed especially for small organizations who need immediate access to a Help Desk Call Center with expert telephone support and full escalation options but who must operate within a restricted IT budget. Important components of Progent's Help Desk Outsourcing Services include: Help Desk Phone Support, Optional Remote Access Provisioning, Initial System Assessment, Problem Prioritization, Virtual Help Desk Support, By-the-Minute Billing, and Helpdesk Software Recommendation and Deployment.

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Chief Information Officer Consulting Services
Support and Integration for Part-Time CIO

Progent can provide small companies with an information management expert who can act as a part-time CIO. This part-time Chief Information Officer can provide long-term direction to help you deploy appropriate IT products to enhance business processes so they align more closely with your corporate objectives. Your business can create and install a well conceived IT plan without incurring the expense of a full-time senior IT executive.

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Exchange 2010 SharePoint integration Configuration
Expert Microsoft Certified Remote Consulting for Exchange 2010 Unified messaging

Progent's Microsoft-certified network engineers can help your organization to determine the benefits of Exchange Server 2010 for your business and can help you to design and implement an efficient upgrade to Exchange 2010 from Exchange Server 2003 or Exchange Server 2007 that will offer fast ROI by improving your productivity, lowering the cost of equipment and service, simplifying administration, and consolidating your key communications platforms.

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IT Consulting Company for Small Office
Technical Support Company for Small Office

Progent offers organizations of all sizes enterprise-class network online or on-premises consulting services for networks powered by Microsoft Windows technology and Microsoft's .NET servers including MS Exchange Server 2013 and MS SQL Server 2012. Progent's Microsoft and Cisco Premier network consultants also offer security expertise for companies varying in size from the small office to the worldwide enterprise.

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Microsoft SUS Consultancy
Microsoft SUS Consult

Microsoft Windows SUS enables network administrators to install and track the latest Microsoft patches and security updates to Windows Server 2000, Windows Server 2003, and Windows XP platforms. By using Microsoft WSUS, network support personnel can fully and easily manage the installation of updates that are published through Microsoft Update to servers and desktops in an organization. Progent can help you with technical details of the initial configuration of Microsoft Windows Server Update Services such as designing the Microsoft Windows Server Update Services deployment, configuring client's computers, defining the Group Policy settings, and ensuring your Microsoft SUS Group Policy Object is linked to an Active Directory container appropriate for your system environment.

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Windows Server Hyper-V 2016 Migration IT Consultants
Expert Microsoft Certified Hyper-V 2016 Online Technical Support

Windows Hyper-V 2016 utilizes core features initially developed for and refined on Microsoft Azure, one of the world's largest public clouds. This pedigree significantly improves the ability of the Windows Server platform to run private cloud and hybrid cloud/on-premises deployment models by enhancing data security, uptime, scale, manageability, dependability and disaster recovery. Progentís Microsoft-certified consulting team can assist you to evaluate the benefits of Hyper-V 2016 for your organization, configure test systems to confirm the ability of Hyper-V 2016 to run your critical applications, design a cost-effective network architecture for a cloud-based or hybrid installation, create and carry out a smooth migration plan, educate your IT administration and support personnel, and deliver as-needed consulting and debugging support to ensure that your Hyper-V 2016 investment gives you the highest possible business benefit.

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For large organizations, Progent can leverage internal IT groups by providing extensive experience in deploying critical Microsoft and Cisco products. Progent's certified experts can provide Enterprise Active Directory help, Exchange Server 2010 integration, SharePoint Server expertise, and Microsoft SQL Server help. For the national or worldwide businesses with branch offices, Progent can act as a seamless nearby extension of enterprise IT management. Progentís enterprise consulting services include company-wide security, online branch office support, network design, Sarbanes Oxley compliance, project planning, and top-level service for multi-site network environments based on Enterprise Windows 2000. Progent can offer on-site consultants and specialists to help with a site relocation or office move, or a network architect to help with building or using an Internet Data Center or Hosting Facility.

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Microsoft SBS 2008 Specialists
Support Services for Microsoft Small Business Server 2003

Microsoft Small Business Server is an affordable suite of essential servers that provides the foundation for a feature-rich but easy-to-manage IT network. The inter-connectivity requirements of the Microsoft .NET functions included with Microsoft Small Business Server 2011 requires a network expert with hands-on background and broad experience in planning and implementing cohesive and comprehensive information technology solutions. Progent's Microsoft-certified consultants have broad experience with the technologies incorporated in Microsoft SBS 2011 and Microsoft SBS 2008. This experience assures you success in installing, administering, and servicing IT solutions based on the SBS line of servers and programs.

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VPN Onsite Technical Support

Progentís Cisco Security/VPN professionals and CCIE and CCNP certified experts can help your small or medium sized business deploy and maintain Ciscoís security and Virtual Private Network products such as routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco Virtual Private Network solutions include both remote connectivity and site-to-site VPNs with Cisco IOS Software and AIM hardware encryption cards, and hardware appliances, such as a VPN concentrator, router, Cisco PIX Firewall, or dedicated VPN server for dial-up services. Cisco VPN solutions are easy to administer and provide the flexibility to evolve with your changing business requirements. Progentís Cisco-Certified network consultants are familiar with Ciscoís complete line of hardware and software aimed at eliminating information theft, virus and worm assaults, Denial of Service attacks, and other security risks to your network. Progent can help you deploy Cisco products to get secure access, intrusion protection, and full Identity services based on Cisco ACS using RADIUS security and TACACS to create a central client access control framework for user authentication, authorization, and accounting from a graphical Web interface.

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Les Kent has a 35-year history of effective technology integration, executive administration, marketing, and operations. He has shown a knack for developing elegant IT solutions while working as a network architect, programmer, project manager, implementation expert, and problem solver for small businesses, new ventures, and major enterprises.

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Cloud Protection for Email Specialist
ProSight Email Data Loss Protection Consultant Services

Progent's ProSight Email Guard solution uses the technology of leading data security vendors to deliver web-based control and world-class security for all your inbound and outbound email. The powerful architecture of Progent's Email Guard integrates cloud-based filtering with an on-premises security gateway device to offer advanced protection against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. The Cloud Protection Layer acts as a first line of defense and keeps most unwanted email from making it to your security perimeter. This reduces your exposure to external threats and saves network bandwidth and storage space. ProSight Email Guard's on-premises security gateway device adds a further level of analysis for incoming email. For outbound email, the local gateway provides AV and anti-spam filtering, DLP, and encryption. The onsite security gateway can also help Exchange Server to monitor and protect internal email that originates and ends inside your corporate firewall.

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Waltham, MA Network Administration Waltham, MA Computer Consultant
Delphi Engineer
Expert Development for Custom Applications

For custom program creation, Progent can supply programming experts to produce line-of-business applications in areas such as eCommerce, web development, Microsoft Dynamics products including Great Plains Software accounting system, and custom management reports based on Crystal Reports, Access Report, or FRx Reports. Progentís consultants can use Internet Information Services to create custom eCommerce applications based on Microsoft ASP.NET. In addition, Progent can provide expertise in a broad range of custom program development platforms including SQL Server and Delphi. For custom e-Commerce software, Progent also can provide specialists in custom Microsoft Access, custom Microsoft Visual Basic, custom Excel, and any other specialized programming based on any Microsoft development platform.

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Microsoft Office System Experts
Microsoft Office 2000 IT Consulting Company

Progentís IT outsourcing services provide budget-friendly network consulting for small companies. Whether it involves planning network infrastructure, creating an internal Help Desk or using an outside one, deploying a new e-mail system, monitoring your network, or creating a web-based eCommerce application, outsourcing your network engineering services can reduce costs and minimize risks, allowing network support budgets to grow in a more moderate and manageable manner than is possible by building up a large, all-purpose internal IT staff. Progentís Outsourcing White Paper and datasheets show how Progent can enable you to create a secure and robust system architecture for your critical business software based on Microsoft Windows such as Office XP, Office 2003, and Microsoft Office 2000.

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VMware Site Recovery Manager Testing Consult
VMware Site Recovery Manager and NSX Consultant Services

VMware's market leading Site Recovery Manager is an extension to VMware vCenter that allows you to orchestrate, automate and test a repeatable workflow for recovering services quickly following a breakdown. Site Recovery Manager provides centrally controlled and automated disaster recovery, application mobility, plus non-intrusive site relocation, failback and site re-protect. Site Recovery Manager also enables non-intrusive testing for disaster recovery, upgrades and patches and can produce reports to confirm complete service recovery, validate Service Level Agreements and demonstrate DR compliance. Progent offers the support of a VCDX certified VMware SRM consultant to assist you to design, configure, test and manage a DR solution powered by VMware SRM.

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SQL Server 2016 Query Store Professionals
SQL Server 2016 Data Mining Computer Engineer

Microsoft SQL Server 2016 offers major enhancements in performance, capacity, security and compliance, high-availability, mobile computing integration, and integrated business intelligence. New features include PolyBase for handling structured and unstructured files simultaneously for data warehousing, R language support, Dynamic Data Masking, Mobile Reports, and centralized management of on-premises and cloud-based operations and services. Progent's Microsoft-certified consulting team can deliver online and on-premises expertise to assist businesses of all sizes to implement, manage or debug any edition of SQL Server 2016. Progent can also assist you to interface SQL Server 2016 with all key Microsoft technologies including Windows Server, Exchange Server 2016, SharePoint, Microsoft Dynamics CRM, Skype for Business, and System Center Operations Manager (SCOM).

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Microsoft Certified Professional for SharePoint Business Connectivity Services
SharePoint 2013 Workflow Manager Professional

Progent has been delivering SharePoint consulting services since the first product was released more than a decade ago, and Progent has the scope of technical know-how to help businesses of all sizes to design and carry out a SharePoint Server 2013 installation and create SharePoint Server 2013 apps that add substantial business value to your information network. Progent's Microsoft-certified consultants can assist you to assess the risks and benefits of upgrading to SharePoint Server or SharePoint Online from legacy versions of SharePoint or from another collaboration solution; determine if an in-house, online or hybrid configuration is best suited for your company; and pick the most appropriate version of SharePoint 2013 for your purposes. Progent can provide full project management outsourcing or can help in individual jobs associated with your SharePoint 2013 deployment.

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macOS Troubleshooting Consultant Services
Mac Configuration Engineers

Progent provides national online phone support and troubleshooting services for businesses that operate Apple macOS and OS X networks or whose IT systems include a mix of Apple Mac and Microsoft Windows products. Progent's experts can provide macOS and OS X users a variety of IT services such as desktop support, upgrading to the latest version of macOS from legacy versions of Apple macOS or OS X, plus expertise with Mac application software. Progent's specialists in Apple technology can also assist you with Apple iPhone and iPad integration and management, or migrating to Apple's iCloud services. Online IT help offers maximum leverage for your information technology budget by preserving user efficiency and limiting the hours billed for network repair services. Sophisticated remote support technology and experienced technicians and consultants combine to enable Progent to solve most IT issues without squandering time and expense by traveling to your site. In most of cases your IT issues can be remediated by telephone or via a mix of phone support and remote network analysis. Progent can offer the services of Cisco certified CCIE network engineers and CISSP premier security professionals to help with the toughest system issues.

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