Low-cost Network Support from Microsoft and Cisco premier Experts for Businesses in Dayton, OH
By offering professional support when you require it, providing specialized expertise for key applications, providing innovative services like virtual data center hosting, billing solely for services you receive, and charging no sign-up fees or retainers for standard services, Progent allows your company to increase the competitive value of your It network and minimize support expenses. Progent recognizes that information system security, reliability, and performance are as critical to small companies as to major enterprises but that smaller companies don't have the leverage to invest heavily in computer technology and in-house support staffs. Progent's fundamental value proposition is that no network consulting organization can equal Progent's capability to deliver the network support your company needs when you need it and at prices you can afford.

For mid-size and large companies, Progent can provide co-sourcing and project management services to reinforce the subject matter expertise of your in-house network service group. This can save money and help meet schedules for major IT initiatives like software programming, disaster recovery preparedness, network security audits, office consolidations, or software migrations and upgrades.

Progent can also offer access to certified consultants to help your company to design and implement your cloud computing strategy.

Main Practice Areas Serviced by Progent for Businesses in Dayton, Ohio
Progent's national team of certified experts offers assistance for all facets of network systems deployed by organizations of all sizes. Practice areas served by Progent in and around Dayton include:

Service Delivery Alternatives Available for Dayton, Ohio Businesses
Progent has a variety of alternatives for providing small and midsize companies with affordable computer services for technical support, consulting, and network management. Progent's model for delivering IT support is built on the Call Center operational structure familiar to larger IT groups. Progent's Contact Center Service Mechanism ensures fast support, comprehensive activity documentation, reliable follow-up, and tight expense control across an array of IT support delivery options that include online troubleshooting, onsite help, and high-end consulting.

  • Online Support
    Progentís Technical Response Center provides urgent and routine online service for Windows, Linux, Apple Mac, and Cisco-powered systems in the U.S. and worldwide. Progent's certified service professionals can help customers to analyze and repair network problems without the expense or time loss of on-premises service visits. The background of Progent's IT engineers allows them to handle the majority of IT problems quickly. For the most complex issues, Progent's breadth of expertise allows the support team to escalate troubleshooting tasks to advanced subject matter experts. Progent offers a streamlined, web-based registration procedure for first-time clients to address urgent network problems and Progent charges per minute with no startup fees or time minimums, so you pay only for the help you get. Specialists available online include Cisco-certified CCIE network engineers, Microsoft-Premier MCSEs, and CISA-certified security professionals. Learn more details about Progent's remote computer support expertise.

  • Onsite Support
    Progent offers onsite computer assistance for signed-up customers in major metropolitan areas in the United States. Progent's onsite service technicians can operate in tandem with Progent's online service engineers to deliver small and midsize companies the optimal solution: on-premises support professionals when you need them as well as the on-line help of Progent's worldwide team of IT engineers, security professionals, and business application programmers. The response time for on-site support calls is typically under one business day. There is no sign-up or retainer fee for becoming a Progent client for onsite service. Learn more about how to sign up for Progent's in-person computer support services.

  • Help Desk
    Progent's Standard Help Desk Services provide smaller organizations a complete solution that manages all aspects of online desktop technical support from service requests through trouble ticket generation, remote desktop control, progress tracking, problem solving, and reporting. Progent offers help desk services at a substantial discount off Progent's regular Level 1 desktop service rates, and Progent offers the additional option of fast as-needed escalation to Level 2 and Level 3 experts to resolve complex problems. To learn more, refer to Online Help Desk Services.

  • Consulting Expertise
    Progent offers small companies affordable availability of enterprise-class consultants who can deliver help with critical technologies such as
  • Windows Server 2019 migration services, Windows 2016 Hyper-V hybrid cloud/on-premises solutions, Windows Server expertise, Cisco network architecture, network protection engineering, non-stop it system consulting, virtualization strategies, plus configuration, customization and support for small business programs including accounting, ERP and MRP, reporting, sales automation, and productivity suites. Progent can provide assistance with one-shot projects such as office relocations and major software upgrades, extended projects like business information software programming and support, database application programming and DBA services, and web development, continuing support such as Microsoft System Center 2012 Operations Manager expertise and SCOM 2016 consulting services for network monitoring and network administration, or urgent services like data restoration and malware removal.

  • Private Cloud Hosting Services
    Progent's Private Cloud hosting service offers full hosting for all of a small or midsize organization's servers in an environment that not only provides the top degree of dependability and scalability but that is in addition simple for clients to transfer to a different support firm or to move internally whenever your business situation calls for it. Progent's Private Cloud hosting service is built around tested virtual server technologies that allow companies with mixed environments to save significantly on the expense of capital equipment, infrastructure maintenance, and network administration while achieving world-class dependability and an unprecedented degree of vendor independence. In contrast to ordinary Software as a Service hosting offerings, Progent's Private Cloud Hosting encompasses all server-centric applications in a single centrally administered package, can handle the mixed- OS and non- standardized networks typical of small companies, and retains control of the software in the client's hands so that moving to a different virtualized system is quick, safe, and inexpensive. This avoids becoming a prisoner of a specific hosting service while still providing all the cost savings related to ASP and SaaS hosting alternatives.

  • Hybrid Cloud Integration Services
    Progent can provide advanced online consulting services to help companies of all sizes integrate their IT infrastructure with leading public cloud platforms such as Azure and Amazon Web Services. Progent can assist your it team to plan and manage hybrid ecosystems that can include Windows and Linux operating systems and apps in either cloud-based systems or in hybrid architectures that utilize local IT assets along with cloud services. To help you to integrate public clouds with networks, Progent can provide a variety of cloud migration support services that include Office 365 Exchange Online integration with on-premises installations of Exchange, Azure planning and deployment services, Amazon Web Services (AWS) cloud integration, Amazon Web Marketing Service (WMS) development and troubleshooting, and Google Cloud Platform (GCP) integration consulting. Progent has over two decades of experience delivering high-level consulting expertise online, and Progent can help you complete your cloud integration projects on schedule and within your budget.
Progent's Fixed-price Managed Services for Outsourcing IT Management
Progent's value-priced ProSight line of network monitoring and management services is designed to provide small and mid-size organizations with enterprise-class support and cutting-edge technology for all aspects of information assurance. ProSight managed services offered by Progent include:
  • ProSight Active Security Monitoring (ASM): Endpoint Protection and Ransomware Recovery
    Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection service that incorporates cutting edge behavior-based machine learning tools to guard endpoints as well as physical and virtual servers against new malware attacks like ransomware and email phishing, which easily evade traditional signature-based AV tools. ProSight ASM safeguards local and cloud-based resources and offers a unified platform to automate the complete threat progression including blocking, infiltration detection, mitigation, remediation, and post-attack forensics. Key capabilities include one-click rollback with Windows VSS and real-time network-wide immunization against new attacks. Learn more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection: Unified Physical and Virtual Endpoint Security
    ProSight Enhanced Security Protection services offer affordable multi-layer security for physical servers and VMs, workstations, mobile devices, and Exchange Server. ProSight ESP utilizes adaptive security and advanced machine learning for continuously monitoring and reacting to security threats from all attack vectors. ProSight ESP delivers firewall protection, penetration alarms, endpoint control, and web filtering through cutting-edge technologies incorporated within one agent accessible from a unified console. Progent's security and virtualization experts can assist your business to design and implement a ProSight ESP environment that addresses your organization's unique requirements and that helps you prove compliance with legal and industry data security regulations. Progent will help you define and configure policies that ProSight ESP will enforce, and Progent will monitor your network and respond to alarms that call for urgent attention. Progent's consultants can also help your company to set up and test a backup and restore system like ProSight Data Protection Services so you can recover quickly from a potentially disastrous cyber attack like ransomware. Learn more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint protection and Microsoft Exchange filtering.

  • ProSight Data Protection Services: Managed Backup and Recovery
    ProSight Data Protection Services offer small and mid-sized organizations a low cost end-to-end solution for reliable backup/disaster recovery. Available at a fixed monthly rate, ProSight DPS automates and monitors your backup activities and allows fast recovery of critical files, apps and virtual machines that have become lost or damaged due to component failures, software glitches, disasters, human mistakes, or malware attacks such as ransomware. ProSight DPS can help you back up, retrieve and restore files, folders, apps, system images, as well as Microsoft Hyper-V and VMware virtual machine images. Important data can be backed up on the cloud, to an on-promises device, or mirrored to both. Progent's cloud backup specialists can deliver advanced expertise to configure ProSight Data Protection Services to be compliant with regulatory standards such as HIPAA, FIRPA, and PCI and, whenever needed, can help you to restore your business-critical data. Read more about ProSight Data Protection Services Managed Backup and Recovery.

  • ProSight WAN Watch: Network Infrastructure Remote Monitoring and Management
    Progentís ProSight WAN Watch is a network infrastructure monitoring and management service that makes it simple and affordable for smaller businesses to diagram, track, enhance and debug their connectivity appliances like routers, firewalls, and load balancers plus servers, endpoints and other networked devices. Incorporating cutting-edge Remote Monitoring and Management technology, ProSight WAN Watch makes sure that infrastructure topology diagrams are kept updated, copies and displays the configuration of almost all devices connected to your network, monitors performance, and sends notices when problems are discovered. By automating tedious management activities, ProSight WAN Watch can knock hours off ordinary chores such as making network diagrams, expanding your network, locating appliances that require important updates, or isolating performance problems. Find out more details about ProSight WAN Watch infrastructure monitoring and management consulting.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Email Encryption
    ProSight Email Guard is Progent's email filtering and encryption platform that uses the technology of leading information security vendors to deliver web-based control and comprehensive security for all your inbound and outbound email. The hybrid architecture of Progent's Email Guard managed service integrates a Cloud Protection Layer with an on-premises gateway appliance to provide advanced defense against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-based threats. ProSight Email Guard's Cloud Protection Layer acts as a preliminary barricade and blocks most unwanted email from making it to your security perimeter. This decreases your vulnerability to inbound attacks and saves network bandwidth and storage. ProSight Email Guard's onsite gateway device provides a deeper level of inspection for incoming email. For outgoing email, the local gateway provides AV and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The onsite gateway can also assist Exchange Server to monitor and safeguard internal email traffic that stays inside your security perimeter. Find out more about Progent's Email Guard spam filtering, virus defense, content filtering and data loss protection.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring and Management
    ProSight LAN Watch is Progentís server and desktop monitoring managed service that incorporates state-of-the-art remote monitoring and management (RMM) technology to help keep your IT system running at peak levels by tracking the health of critical computers that drive your business network. When ProSight LAN Watch detects a problem, an alarm is transmitted automatically to your designated IT management personnel and your Progent engineering consultant so that any looming problems can be addressed before they have a chance to impact productivity Find out more about ProSight LAN Watch server and desktop remote monitoring services.

  • ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
    With ProSight Virtual Hosting service, a small business can have its critical servers and applications hosted in a protected Tier III data center on a fast virtual host set up and managed by Progent's IT support experts. Under Progent's ProSight Virtual Hosting service model, the customer retains ownership of the data, the OS software, and the apps. Because the environment is virtualized, it can be ported easily to a different hardware environment without a time-consuming and difficult reinstallation procedure. With ProSight Virtual Hosting, you are not tied a single hosting service. Learn more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management
    ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to capture, maintain, find and safeguard information about your IT infrastructure, processes, business apps, and services. You can quickly find passwords or IP addresses and be warned automatically about upcoming expirations of SSLs ,domains or warranties. By updating and organizing your IT documentation, you can eliminate up to 50% of time wasted looking for critical information about your network. ProSight IT Asset Management features a common location for storing and collaborating on all documents related to managing your business network such as standard operating procedures and How-To's. ProSight IT Asset Management also offers advanced automation for collecting and associating IT data. Whether youíre making improvements, performing regular maintenance, or responding to an emergency, ProSight IT Asset Management delivers the data you need as soon as you need it. Find out more details about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a quick and low-cost alternative for small and medium-size organizations to obtain an objective assessment of the overall health of their IT system. Powered by a selection of the top remote monitoring and management (RMM) platforms available, and overseen by Progent's certified team of IT experts, ProSight Network Audits show you how closely the deployment of your core network devices conform to leading practices. The Basic and Advanced options for ProSight Network Audit services are available at a low, one-time cost and provide immediate ROI like a cleaner Active Directory environment. Both versions also come with one year of advanced remote network monitoring and management (RMM). Advantages can include simpler network management, improved compliance with data security standards, higher utilization of IT resources, faster troubleshooting, more reliable backup and restore, and higher availability. See more information about ProSight Network Audits IT infrastructure review.

The ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report is a low-cost service built around a brief phone interview with a Progent backup/recovery consultant. The interview is intended to help assess your organization's preparedness either to block or recover quickly after an assault by a ransomware strain such as Ryuk, WannaCry, NotPetya, or Locky. Progent will consult with you personally to collect information about your existing antivirus tools and backup/recovery platform, and Progent will then deliver a written Basic Security and Best Practices Report document describing how you can apply industry best practices to build a cost-effective AV and backup/recovery system that meets your company's needs. For more information, refer to Progent's ProSight Ransomware Preparedness Report Service.

Special Advantages of Teaming with Progent
As a Microsoft-certified Partner and Small Business Specialist, Progent is a recognized expert at the baseline network software and office productivity applications important to most small and medium-size companies and local governments. As a Cisco-qualified partner, Progent also can provide help for an increasingly sophisticated collection of network products such as firewalls, switches, routers, VoIP options, and wireless access. In addition, Progent's CISSP-Premier security experts, CISM-qualified security professionals, CISA-qualified security audit specialists and GIAC-certified information assurance professionals can provide a business-wide perspective on system protection and can assist with complex security projects such as SIEM solutions to help enterprises meet business guidelines and government mandates for network data security and incident reporting.

The breadth and depth of Progent's consulting team offer a powerful set of advantages to companies wishing to maximize the business value of their IT network within an affordable budget. These benefits include:

  • Best Practices
    Progentís staff of Microsoft and Cisco Premier experts average longer than ten years of real-world industry background, in the trenches of network support, performing a broad variety of technical projects for a large array of businesses. Every Progent support professional shares a proven set of personal best practices which are combined into shared best practices standards that Progent instills in its support personnel. This guarantees that you get not just expert technical capability, but also a consultant with proven methods for repairing real-world IT problems quickly. Learn more about Progent's best practices for network consulting.

  • Efficient Pricing Model
    Progent's pricing model is to bill for phone support and on-site visits by the minute. As a result, you are invoiced just for received services. Progent does not impose a more expensive rate for after-hours or priority support, and Progent does not charge for travel except for urgent support where on-site time is less than 4 hours. In addition, Progent applies no startup charge and requires no retainer for support services provided during normal business hours. Many support firms demand large minimum payments or charge in increments of a quarter hour or longer. Progent's small pricing granularity does away with king-size bills for fast fixes. An additional benefit of granular billing is that you are less tempted to allow simple problems to fester until they become big problems. Learn additional information about Progent's value pricing for IT outsourcing.

  • Full Documentation of IT Support
    Progent has created a comprehensive service reporting system that records and formats detailed documentation for all delivered services. Unlike some freelance consultants or small service firms who provide minimal documentation or details of services done, each service provided by Progent is tracked by full documentation. Each Progent staff member has use of the support documentation given by every staff member to each customer. The discipline of detailing and organizing support records allows more effective support and eliminates a variety of typical problems such as when a support customer is virtually held captive to a consultant who wonít release vital service information. Find out more concerning Progent's documentation of IT outsourcing services.

  • Information Transfer
    Progent practices information transfer from Progent's consultants to clients. By educating clients to deal with technical issues that are within their scope, Progent is able to concentrate on delivering hard-to-find services where Progent faces few competitors. Small companies who utilize independent service providers or who maintain internal IT personnel gain when Progent transfers information about critical technology and proven processes to make their networks more reliable, secure, and efficient. Find out more details about Progent's knowledge transfer services.

Contact Progent
In case your Dayton, Ohio business wants to contact Progent about IT outsourcing, consulting, or technical support, call 800-993-9400 or see Contact Progent.

Fast Remote Network Support
For immediate online help, you can call Progent's Technical Response Center toll-free at 1-866-PROGENT (866-776-4368).

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    Microsoft Office 365 Exchange Online allows you to utilize cloud-resident virtual machines, mailboxes and other Exchange infrastructure to reduce hardware expense and administrative overhead. You can use Exchange Online to host all your Exchange mailboxes, or you can integrate a hybrid solution that incorporates both local as well as cloud-resident mailboxes. Progent's Microsoft-certified consulting experts offer affordable remote technical support to assist your small businesses to assess the benefits of Exchange Online, design a solution that fits your functional requirements and IT budget, implement a non-disruptive migration from your current Exchange organization to one that includes Office 365 Exchange Online, train your IT team and users, and provide ongoing consulting and technical support.

  • Mandrake Linux, Sun Solaris, UNIX Technical Support Top Quality Specialist Ubuntu Linux, Solaris, UNIX
  • McAfee Security Organizations Firewall Security Technical Support Services
  • Meraki MS 400 Series Switch IT Consultants Meraki and Nexus Switch Troubleshooting
  • Microsoft Certified Expert Information Technology Consulting Windows 8.1 Backup and Restore Windows 8.1 Remote Desktop Engineer

  • MS Hyper-V Virtual Server Computer Consulting
    Virtual Server Hyper-V Professionals

    Progent's network professionals can assist you to analyze the potential benefits of Hyper-V-based server virtualization for your business, conduct test implementations to validate Hyper-V's compatibility with your line-of-business software, assess your network infrastructure for optimal performance with virtual server solutions, help you in moving to Microsoft Windows Server 2008 and setting up Windows Hyper-V, train your network management personnel to track and manage Hyper-V, provide world-class consulting support for enhancing the security of your virtual machines, design and validate disaster recovery procedures that maximize system availability, and provide continuing consulting and maintenance including low-cost online troubleshooting and comprehensive Help Desk outsourcing.

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  • Microsoft Exchange and Outlook Small Office IT Consultant Cisco Expert SMTP Systems Support

  • ProSight VM Security Engineer
    Specialist ProSight VM Security

    Progent's ProSight Enhanced Security Protection services offer economical multi-layer protection for physical servers and VMs, desktops, smartphones, and Exchange Server. ProSight ESP utilizes adaptive security and advanced heuristics for round-the-clock monitoring and responding to cyber threats from all vectors. ProSight ESP offers firewall protection, penetration alerts, device management, and web filtering via leading-edge technologies packaged within one agent managed from a unified control. Progent's data protection and virtualization consultants can help you to design and configure a ProSight ESP deployment that meets your company's specific needs and that helps you achieve and demonstrate compliance with government and industry information protection standards. Progent will help you specify and configure policies that ProSight ESP will manage, and Progent will monitor your network and react to alarms that require urgent action. Progent can also assist you to install and test a backup and restore system like ProSight Data Protection Services (DPS) so you can get back in business rapidly from a potentially disastrous security attack like ransomware.

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    Top Rated Computer Engineer Windows Server 2012 R2 Private Cloud

    Progent's Microsoft-certified consultants can assist you to assess the benefits of Windows Server 2012 R2 for your company, create test systems and rollout strategies, optimize your network for on-premises, multi-location, cloud-based, and hybrid environments, train your IT management staff, create an enterprise-wide security strategy, automate network management, help with creating applications, and generate and validate a DR/BC plan.

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  • Microsoft Office System Tech Microsoft Office Small Business Network Consultants
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  • Network Admin Companies Mid-size Office
    SMB Information Technology Management

    Progent offers technical support for medium size businesses who have 100 to 250 system clients. The mid-size company or work group has typically been an overlooked segment of the market for network consulting services. The overhead and support delivery practices of large outside support firms make them too costly for the ordinary mid-size business or small medium business (SMB), which commonly relies on a minimal information technology budget with which to maintain an information network whose advanced technology and sophistication are frequently comparable to the networks of far bigger companies. Progent's support delivery model, which takes great advantage of remote support, virtual office infrastructure and proactive network monitoring, dramatically lowers the IT support costs of a small-medium business while providing the mid-size organization with big-company support from certified, world-class consultants with background in a wide array of midsized business technologies. If your mid-sized company or small business is searching for levels of IT support needed for a mid-size office without budgeting big-company costs, contact Progent.

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  • Aironet AP Management Consulting
    Aironet 3700 Access Point Technical Support

    Progent's Cisco CCIE Wi-Fi network consultants offer remote or on-premises integration and troubleshooting services to help you to design, configure, upgrade, tune, administer and debug Aironet Wi-Fi AP deployments of any size or topology. Progent's Cisco wireless controller consultants can also assist you to integrate your Wi-Fi environment with your wired network and cloud-hosted resources to create an enterprise-wide connectivity foundation that is easy to manage and expand. Progent also can provide affordable Wi-Fi site surveys to help you to determine the most efficient selection, placement and configuration of Aironet Wi-Fi access points to work with your specific workplace layout, building structure, and anticipated workloads.

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    Meraki Switch and Access Point Online Support Services

    Cisco's Meraki line of access and aggregation switches are intended for environments ranging from branch offices to campuses. Progent's Cisco-certified consultants offer cost-effective online consulting to assist your company to plan and deploy a productive network architecture that incorporates Meraki MS switches, streamline network monitoring and administration with Meraki's cloud-centric management architecture, set up policies to maintain compliance, develop and test a disaster recovery plan, and troubleshoot issues associated with any facet of your Meraki ecosystem. Progent can also assist your company to integrate Meraki switches with Cisco's Nexus or Catalyst core switches and with Meraki wireless APs to create a unified networking solution.

  • Microsoft Windows Small Business Server Network Consultants Microsoft Small Business Server Online Help
  • NetApp MetroCluster Design Consultants NetApp Clustered Data ONTAP Specialist
  • Emergency Phone Support Computer Network Specialist
  • Network Consulting Exchange 2016 Upgrade Planning Exchange Server 2016 Migration Planning Online Consulting
  • Windows Security Small Business IT Outsourcing Firms Dayton Ohio
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  • Offsite Workforce Dayton Consultants - Call Desk Outsourcing Assistance Work from Home Employees Consulting and Support Services near me in Dayton - Call Desk Augmentation Consulting Services Dayton
  • Online Help Microsoft SharePoint Server 2010 SharePoint Foundation Technical Support
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  • Onsite Technical Support Small Business WAPs Small Business WAP500 AP Integration Support
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    Windows 8.1 BitLocker Network Consulting

    Progent's Microsoft-certified experts can deliver a variety of technical services to assist companies of all sizes to install, manage, and support IT systems that include desktops, notebooks, tablets, or Windows phones based on Windows 8.1. For enterprise customers, Progent's senior project managers can help set up testing labs to assess Windows 8.1 and develop and execute Windows 8.1 deployment projects following proven methodologies.

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    Progentís IT outsourcing packages offer budget-friendly network consulting for small companies. Whether it involves planning system infrastructure, creating an in-house Help Desk or outsourcing a one, rolling out a new email system, monitoring your system, or creating an on-line business application, outsourcing your network technical services can contain expenses and eliminate uncertainties, allowing network support expenses to increase in a more moderate and controlled fashion than is possible by assembling a bulky, knowledgeable in-house network support organization. Progentís Outsourcing White Paper and datasheets explain how Progent can enable you to create a secure and highly available network foundation for your critical business software powered by Windows such as Office XP, Microsoft Office 2003, and Office 2000.

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  • macOS VoIP Technical Support Services
    macOS Lion Networking Remote Support

    Progent's Mac networking consultants can assist you with a broad range of network infrastructure issues such as network architecture, remote and mobile access, internetwork compatibility, security, and emerging technologies including VoIP and fast wireless connectivity. For business networks built solely on Apple Mac OS X or for environments incorporating a mix of Mac, Linux and Windows powered servers and desktops, Progent has the knowledge and size to handle the complexity of planning, configuring, and maintaining a system architecture that is reliable, safe, efficient and aligned with your corporate goals. Progent can show you how to configure Appleís Xserve enterprise servers, Apple's Xserve RAID zero-downtime storage products, and Apple's Xsan storage area network solution. Progent can also provide certified professionals to help you with Cisco routers and switches.

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  • Remote Consulting Small Business WAP300 AP Small Business WAP561 Remote Technical Support
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  • SQL Server 2016 Migration On-site Technical Support SQL Server 2016 Migration Consulting Services
  • SQL Server 2017 Network Consultants Microsoft SQL Server 2016 Consultant Services

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    Lync Server 2013 certificate management Engineer

    Progent's consultants can assist you to assess the value of Microsoft Lync Server 2010 for your environment and can help you to design and execute a rollout of Microsoft Lync Server 2010 that centralizes the administration of Instant Messaging and Presence and improves the productivity of your in-house staff, telecommuters, and mobile workforce. Progent can also help your company to carry out a smooth upgrade to Lync Server from Office Communications Server or from Microsoft Live Communications Server, interface Microsoft Lync Server 2010 with Exchange Server, SharePoint Server, and Microsoft SQL Server, show you how to run Lync Server 2010 to enhance the team-computing capabilities of Microsoft Office applications, and offer training and continuing technical support for Lync Server 2010 and other Microsoft products.

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  • Microsoft and Cisco Certified Expert Development Company Amazon AWS integration
    Amazon Web Services hybrid cloud solutions Programming Company

    Progent can provide affordable online support to assist businesses to integrate Amazon AWS cloud services including Amazon EC2 for virtual server hosting, Amazon S3, and Amazon Glacier. Progent can assist your IT team with every aspect of Amazon AWS migration and troubleshooting including needs analysis, readiness assessment, architectural design and review, testing, deployment, administration, performance tuning, software license management, backup/restore mechanisms, and security.

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  • SharePoint Foundation and Mac Engineer Microsoft Outlook for Mac Integration

  • School District Consultancy
    County Government Consult

    Progent has a long background providing a broad range of online IT consulting and urgent repair services to local governments and school districts across the U.S. Progent is one of the pioneers in delivering advanced online IT support and has delivered IT solutions to organizations in all 50 states. Online support eliminates travel costs and resolves issues faster than onsite support.

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  • Remote Troubleshooting Windows 10 Pilot Testing
    CCIE Expert Certified Microsoft Windows 10 Assessment and Deployment Kit Engineer

    Progent's Microsoft-certified consultants can help businesses of all sizes to assess Windows 10 or to migrate to Windows 10 from an earlier release of Microsoft Windows. Online and on-premises assessment and upgrade support for Microsoft Windows 10 provided by Progent include ROI estimates, project supervision, application compatibility testing, pilot systems, virtualization architecture, Cloud integration, mobile management, telecommuter access, data and identity security, streamlined provisioning and management, infrastructure optimization, wired/wireless convergence, disaster recovery planning, webinar training for network management personnel and end users, and post-migration technical help.

  • Skype for Business and Exchange UM Server Specialist 24 Hour Professionals Skype for Business Mobility Services
  • Small Business Computer Consulting Firm Part-time CIO After Hours Word Online Consulting
  • Microsoft Network Experts
  • Small Business WAP581 Remote Support 24-Hour Small Business Wireless AP Technology Consulting Services

  • Outlook autodiscover Integration Services
    Office 365 and Apple iOS Technical Support Services

    Microsoft supports transparent hybrid networks that integrate Office 365 and on-premises Exchange systems. This permits you to have specific mailboxes located at your corporate datacenter or private cloud and other mailboxes hosted by Office 365. Progent's certified Exchange consulting team can help your organization with any facet of planning, implementing and debugging your hybrid Office 365/Exchange network. Progent's Exchange consultants can provide occasional support to help you through challenging technical bottlenecks and also offer extensive project management outsourcing or co-sourcing to ensure your hybrid Office 365 initiative is carried out on time and on budget.

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  • Specialist Windows Server 2008 DirectAccess Windows Server 2008 Active Directory IT Consulting
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  • Suse Linux Support and Integration Slackware Linux Consultant
  • Technology Consulting Services System Center 2016 and SQL Server System Center 2016 Integration Services
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    Aironet 3800 Access Point Network Engineer

    Progent's Cisco certified wireless networking consultants can provide affordable remote and onsite support for both end-of-life and current Wave 2 Aironet Wi-Fi access points (APs) and Progent can assist you to design and manage Wi-Fi solutions that include indoor and outside/ruggedized Aironet access points.

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  • Microsoft Desktop Design Companies
    Microsoft Experts PC Desktop Information Technology Outsourcing

    Progent offers a broad array of cost-effective services to help your business to install, configure, repair, and manage desktop PCs and laptops powered by Microsoft Windows, Apple macOS and OS X, or popular versions of Linux. Progent can provide onsite or remote assistance for single computers or notebooks or help your business to design and implement a company-wide rollout of new or revised OS platforms and business applications. Progent can also supply engineers and technical workers to help your company to plan for and implement a company move or consolidation organized to cause minimal interruption to your productivity.

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  • Top Quality Technology Professional domain expiration management ProSight SSL management Consultants
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  • Top Ranked Cisco LocalDirector 400 series Remote Support Cisco ACNS, Cisco CDN Software Engineer
  • UNIX, Windows Consulting Windows and UNIX Consult
  • Urgent 24x7 Network Support and Setup Microsoft Certified Comprehensive Event Management Online Support
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  • VMM Self-Service Portal Online Support Services VMM Console Computer Consulting
  • VMware Site Recovery Manager Compliance Engineer VMware Site Recovery Manager Audit Reporting Consultant

  • Windows 2003 Consultants
    24/7 Microsoft Windows 2003 Specialist

    The service background of Progent's certified Microsoft Windows Server 2003 consulting team, with an average of more than 11 years of support in Microsoft technology, ensures you success in identifying the version and set up of Windows 2003 Server that aligns best with your company's strategy. Progent can also help you with planning, installing, managing and supporting sophisticated information technology applications powered by Microsoft Windows Server 2003, and can assist your upgrade from Windows 2000 or Microsoft Windows NT.

  • Virtual Service Desk Remote Technical Support Consulting Services Virtual Helpdesk
  • WatchGuard Firebox T-Series Firewall Security Audits WatchGuard Firebox Security Audit Services
  • Windows 2000 Integration Support 24x7x365 Windows Server 2000 Upgrade Consultants
  • Windows 7 Evaluation Online Technical Support Windows 7 Evaluation Help and Support
  • Windows 7 Migration Computer Consultants Windows 7 Upgrade Online Support
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  • Windows Server 2012 Cluster Management Computer Consulting Windows 2012 Cluster Server Troubleshooting
  • Windows Server 2016 Multi-domain clusters Consulting Services Windows Server 2016 Scale Out Clusters Remote Technical Support

  • Microsoft Partner Tech Consulting
    Microsoft Certified Technology Consultant

    Progent is a Microsoft Certified Partner with special competencies such as Advanced Infrastructure Solutions and Information Worker Solutions. Microsoft Certified Partners are the elite organizations who earn the highest client satisfaction and enjoy the closest operational relationship with Microsoft. The understanding, skills, and dedication required to earn the level of Microsoft Certified Partner pays dividends to Progent's clients by enabling Progent to offer your company better support for your IT system.

  • Windows Server 2019 Information Assurance Computer Engineer Outsourcing Windows Server 2019 Multi-domain clusters

  • VMware Security Outsourcing
    IT Services Modern Network Security

    ProSight Enhanced Security Protection services offer ultra-affordable in-depth protection for physical servers and virtual machines, desktops, smartphones, and Exchange email. ProSight ESP uses contextual security and modern behavior analysis for continuously monitoring and reacting to cyber assaults from all attack vectors. ProSight ESP offers firewall protection, penetration alerts, endpoint management, and web filtering through cutting-edge technologies incorporated within a single agent accessible from a single console. Progent's security and virtualization consultants can help your business to plan and configure a ProSight ESP environment that addresses your organization's specific needs and that allows you demonstrate compliance with government and industry information security regulations. Progent will help you define and configure policies that ProSight ESP will enforce, and Progent will monitor your IT environment and respond to alarms that require urgent action. Progent can also assist your company to set up and verify a backup and restore system such as ProSight Data Protection Services so you can recover quickly from a potentially disastrous cyber attack like ransomware.

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