In addition to offering fast contact with top-tier IT consultants and subject matter experts to help Dayton, Ohio businesses to resolve discrete IT issues or strategic initiatives, Progent can provide short-term supplemental staffing to deliver more generalized services such as desktop support, network administration, and Help Desk response. On-demand staffing makes it possible for organizations to deal with expected or unplanned increases in the need for network services, which may be caused by situations like company mergers, data center relocation, technology migration, paradigm shifts like telecommuting, disaster recovery, busy seasons, or regulatory changes. Temporary IT staff augmentation can also fill voids caused by the loss of full-time staff members because of vacations, health issues, resignation, etc.
Benefits of Progent's Short-Term Staff Augmentation Services
Progent's short-term supplemental staffing services offer businesses the versatility to react to increases in demand for network personnel without dealing with the costs and hassle associated with identifying and hiring reliable technical help and without the burden of increasing your in-house head count.
Key features of Progent's short-term staffing services include:
Progent's Shared Help Desk Call Center Service
- Fast access to reliable IT pros
- Easy initiation, termination, and resumption of services
- Seamless augmentation of your full-time network support staff
- Full documentation of services performed
- Available escalation from Tier 1 up to Tier 3 support so even the most challenging issues get resolved promptly
- Close relationship with a world-class, full-service resource for network support
Progent's shared Help Desk Call Center service is a proven flexible staff expansion alternative that enables IT organizations to divide the responsibilities of Call Center support transparently between their in-house IT personnel and Progent's extensive pool of IT support experts. Acting as a transparent supplement of your full-time Help Desk, Progent's shared Help Desk Call Center service is a collaborative support alternative powered by the industry's leading shared professional services (PSA) tool for managing, service calls, ticketing, assigning responsibility, monitoring progress, and producing documentation.
Why Choose Progent?
Progent has 20 years of background providing remote and on-premises network services for organizations across the United States. Progent's engineers hold top certifications from Microsoft, Cisco, Apple, VMware, Citrix, Palo Alto Networks, and other technology leaders. Progent's cybersecurity experts hold top certifications including ISSAP, CISA, and CRISC. Learn more details about Progent's technology certifications.
Progent's Practice Areas for Dayton, Ohio Companies
Progent's nationwide team of certified consultants can deliver Dayton, Ohio companies a wide range of remote technical guidance and debugging services. Practice areas offered under Progent's reseller program for network service organizations include:
Contact Progent for Short-Term Staffing Services for Dayton, Ohio Organizations
To learn more details about Progent's temporary staff augmentation services for Dayton, Ohio organizations, call 800-993-9400 or visit Contact Progent.