Besides offering fast contact with top-tier network professionals and subject matter experts (SMEs) to help Dayton, Ohio organizations to resolve discrete technical problems or longer-term projects, Progent can provide temporary supplemental staffing to deal with more broadly defined services such as PC support, network administration, and Call Center services. Temporary staffing can help businesses to respond to expected or unplanned peaks in the need for IT personnel, which may be caused by situations like company mergers, data center relocation, platform upgrades, paradigm shifts like work-from-home, disaster recovery, busy seasons, or regulatory mandates. Temporary staffing can also fill voids caused by the absence of in-house staff members because of scheduled vacations, health issues, resignation, etc.

Benefits of Progent's Temporary Staffing Program
Progent's short-term staffing services offer organizations the ability to respond to surges in requirements for IT personnel without dealing with the costs and hassle associated with reviewing and hiring appropriate IT personnel and without the burden of increasing your in-house staff size.

Key aspects of Progent's temporary staff augmentation services include:

  • Rapid access to reliable network professionals
  • Simple initiation, termination, and re-engagement of services
  • Transparent extension of your full-time network support team
  • Full reporting of all services delivered
  • Optional escalation from Tier 1 up to Tier 3 support so even the most challenging problems get resolved promptly
  • Close relationship with a world-class, full-spectrum resource for IT expertise
Progent's Co-managed Help Desk Program
Progent's co-managed Call Center program is a specialized flexible staff augmentation alternative that enables IT organizations to share the work of Help Desk support seamlessly between their full-time network staff and Progent's extensive team of technical support experts. Working as a transparent extension of your full-time Help Desk, Progent's shared Help Desk program is a joint support alternative powered by the industry's leading shared professional services (PSA) platform for streamlining, service requests, generating tickets, assigning ownership, monitoring progress, and producing management reports.

Why Choose Progent?
Progent has two decades of experience delivering remote and on-premises network services for organizations throughout the United States. Progent's engineers hold advanced certifications from Microsoft, Cisco, Linux vendors, VMware, Citrix, Palo Alto Networks, and other leading vendors. Progent's security and compliance consultants hold advanced certifications including CISSP, CISM, and GIAC. Find out more details about Progent's industry certifications.

Progent's Practice Areas for Dayton, Ohio Organizations
Progent's seasoned roster of certified engineers can provide Dayton, Ohio organizations a broad range of remote consulting and troubleshooting services. Practice areas offered under Progent's consulting program for IT service firms include:

Contact Progent for Short-Term Staff Augmentation for Dayton, Ohio Organizations
To learn more details about Progent's temporary staff augmentation services for Dayton, Ohio businesses, call 800-993-9400 or visit Contact Progent.