Besides providing rapid access to guidance from top-tier network consultants and subject matter experts (SMEs) to help Dayton, Ohio companies with specific technical problems or longer-term initiatives, Progent can provide short-term staffing to deliver more broadly defined services such as PC help, network management, and Call Center response. Temporary staffing can help businesses to deal with expected or unplanned increases in the need for network personnel, which may be caused by scenarios like mergers and acquisitions, site relocation, technology upgrades, business process changes like telecommuting, disaster recovery, seasonal variations, or new regulations. Short-term IT staff augmentation can also cover gaps caused by the absence of in-house staff members because of vacations, health issues, resignation, etc.

Benefits of Progent's Short-Term IT Staffing Services
Progent's temporary staff augmentation services offer businesses the flexibility to respond to increases in demand for IT personnel without being saddled with the costs and delays that come with identifying and recruiting professional technical help and without the burden of adding to your in-house head count.

Important aspects of Progent's short-term supplemental staffing services include:

  • Fast access to seasoned IT professionals
  • Simple engagement, termination, and resumption of services
  • Transparent extension of your full-time IT staff
  • Comprehensive reporting of all services performed
  • Available escalation from Tier 1 up to Tier 3 services so even the most challenging issues get resolved promptly
  • Close relationship with a world-class, full-spectrum resource for IT support
Progent's Shared Help Desk Call Center Program
Progent's shared Help Desk Call Center program is a proven on-going staff expansion alternative that allows IT groups to share the work of Help Desk Call Center support transparently between their full-time IT personnel and Progent's extensive pool of IT support experts. Acting as a transparent supplement of your in-house Call Center, Progent's shared Call Center program is a joint service alternative powered by the industry's leading group professional services (PSA) platform for streamlining, service calls, ticketing, assigning ownership, monitoring progress, and generating management reports.

Why Choose Progent?
Progent has two decades of experience providing remote and onsite network services for businesses throughout the U.S. Progent's IT experts have earned top certifications from Microsoft, Cisco, Apple, VMware, Juniper, IBM, and other technology leaders. Progent's cybersecurity experts hold advanced certifications including CISSP-ISSAP, CISM, and GIAC. Learn more about Progent's technology certifications.

Progent's Areas of Expertise for Dayton, Ohio Companies
Progent's nationwide team of certified consultants can deliver Dayton, Ohio organizations a broad array of online technical guidance and troubleshooting expertise. Practice areas covered under Progent's consulting program for IT service firms include:

Contact Progent for Temporary Staffing Services for Dayton, Ohio Companies
To find out more details about Progent's short-term supplemental staffing services for Dayton, Ohio companies, call 800-993-9400 or visit Contact Progent.