Dayton Expertise
Supplemetary IT Staffing for IT Support Organizations
Besides offering rapid contact with top-tier IT professionals and subject matter experts (SMEs) to assist Dayton, Ohio organizations with specific IT issues or longer-term projects, Progent can provide short-term staff augmentation to deal with more generalized services like PC support, IT management, and Help Desk response. On-demand staffing makes it possible for organizations to deal with anticipated or unexpected surges in demand for network services, which may result from scenarios such as mergers and acquisitions, site moves, platform migration, paradigm shifts like work-from-home, disaster recovery, seasonal variations, or regulatory changes. Temporary IT staff augmentation can also fill voids caused by the absence of full-time IT personnel due to scheduled vacations, health issues, resignation, or other reasons.
Benefits of Progent's Temporary Staffing Program Progent's temporary staff augmentation services offer businesses the flexibility to react to surges in requirements for IT services without dealing with the expense and delays associated with identifying and recruiting professional IT personnel and without the risk of increasing your in-house head count.
Important aspects of Progent's temporary supplemental staffing services include:
- Rapid availability of reliable IT pros
- Simple engagement, cessation, and resumption of services
- Transparent extension of your in-house IT staff
- Comprehensive reporting of services delivered
- Optional escalation from Tier 1 up to Tier 3 support so even the most challenging problems get resolved fast
- Close working relationship with a top-level, full-service resource for IT expertise
Progent's co-managed Help Desk Call Center service is a specialized on-going staff augmentation alternative that enables IT organizations to share the work of Help Desk support seamlessly between their in-house network personnel and Progent's extensive team of IT support specialists. Acting as a seamless extension of your in-house Help Desk, Progent's co-managed Help Desk program is a collaborative service solution based on by the leading group professional services (PSA) platform for streamlining, service calls, ticketing, assigning responsibility, tracking responses, and producing management reports.
Why Choose Progent?
Progent has two decades of experience providing online and onsite network services for organizations of all sizes throughout the U.S. Progent’s IT experts have earned top certifications from Microsoft, Cisco, Linux vendors, VMware, Citrix, IBM, and other technology leaders. Progent's security and compliance experts hold advanced certifications including ISSAP, CISA, and GIAC. Find out more about Progent's technology certifications.
Progent's Practice Areas for Dayton, Ohio Companies
Progent's seasoned roster of certified consultants and technical experts can deliver Dayton, Ohio businesses a wide array of remote technical guidance and debugging services. Areas of expertise covered under Progent's consulting program for IT service organizations include:
- Exchange 2019 and 365 Exchange Online Consulting
- Microsoft Exchange Server 2016 Integration
- Microsoft Windows Server 2022 solution design
- Windows Server 2019 Migration
- Windows Server 2016 Integration
- Windows 11 Upgrade Consulting
- Windows 10 Configuration
- Windows 8.1 Consulting
- SharePoint Development
- SQL Server Migration
- Active Directory and Azure Active Directory Integration
- Microsoft 365 Configuration
- Dynamics GP (Great Plains) Expertise
- Azure, AWS, Google Cloud
- Online Network Technical Support
- Telecommuter Support
- Cisco Infrastructure
- Juniper Technology
- Cisco Routers Expertise
- Cybersecurity Expertise
- Business Continuity Preparedness
- Penetration Testing
- Firewall Setup
- Help Desk Services
- Desktop Support
- Colo Data Center Support
- Operations Manager (SCOM) Monitoring
- Configuration Manager (SCCM) Automation
- Microsoft Access Consulting
- Virtualization Automation
- Windows Hyper-V Setup
- VMware vSphere and vCenter Integration
- Citrix XenServer Configuration
- Cisco Unified Communications Manager/CallManager
- Apple Mac and iPhone Expertise
- iPhone and Android Management
- iPhone Support
- Google Android Phone Integration
- Ransomware Recovery
- Backup/Recovery Expertise
- Cisco VoIP Phones and Video Conferencing
- Skype for Business Help
- Microsoft Teams Planning and Deployment
- Wi-Fi AP Setup
- Wi-Fi Site Assessments
Contact Progent for Short-Term IT Staffing for Dayton, Ohio Companies
To learn more about Progent's short-term staffing services for Dayton, Ohio companies, call
An index of content::
Consultancy ProSight certificate expiration management
Consultant Services ProSight infrastructure documentation management
ProSight IT Asset Management is an IT infrastructure documentation management service that allows you to create, update, find and safeguard data related to your network infrastructure, processes, applications, and services. You can instantly locate passwords or IP addresses and be alerted automatically about impending expirations of SSLs or warranties. By updating and managing your IT infrastructure documentation, you can eliminate up to 50% of time thrown away trying to find critical information about your network. ProSight IT Asset Management includes a common repository for holding and collaborating on all documents related to managing your network infrastructure such as standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also supports a high level of automation for collecting and relating IT data. Whether you’re making improvements, doing maintenance, or responding to an emergency, ProSight IT Asset Management gets you the data you require when you need it.
Windows 7 Wireless Help and Support
Microsoft Windows 7 Migration Technical Consultant
Progent's certified engineers can help your company to assess
Microsoft Windows 7 Evaluation Computer Consultants
Windows 7 Help Desk Online Support Services
Progent's Microsoft certified consultants can assist you to evaluate
Integration Services Mac unified messaging
Mac and Outlook Web App Onsite Technical Support
Exchange Servers and Apple Mac computers can work together efficiently. Progent's Apple and Microsoft premier experts can show you how to set up Microsoft Entourage and Exchange so your Apple Macintosh users are able to work closely with teammates who run Microsoft Outlook. With Exchange and Entourage 2008 or 2004 for Mac, Exchange and Mac systems can collaborate, allowing Mac users to receive and transmit email, examine the Exchange global address list, import addresses, synchronize calendars, and alert fellow workers to meetings via your Microsoft Exchange account. Progent will verify that your Exchange Server is properly set up and that LDAP and Outlook Web Access are working. Progent also offers specialized one-on-one Entourage education.
Technical Consultant Server Virtualization
Virtualization Consultancy
Server proliferation wreaks havoc on IT budgets and administrative resources. Server reduction via a virtual infrastructure promises lower TCO of servers and quicker ROI, more efficient use of servers, simplified operations, enhanced system uptime, and easier manageability. Common uses for virtual machines include hardware consolidation, low-cost platforms for line-of-business legacy software based on outdated operating systems, and affordable quarantine of software development or evaluation systems from on-line systems.
ransomware rebuild Services
ransomware system rebuild Services
Progent's ransomware experts can help you to evaluate your ransomware vulnerability, remotely monitor and protect your network, help with settlement negotiations with a threat actor, and rebuild a network damaged by a ransomware variant like Ryuk, Maze, Sodinokibi, Netwalker, Conti or Nephilim.
Top Microsoft LCS Server Consult
Microsoft LCS Server IM Online Support
MS Communications Server delivers IM and presence in an extensible, enterprise-grade solution offering enhanced protection, seamless compatibility with popular Microsoft software, an extendable, industry-standard development environment, and compliance with regulatory requirements such as HIPAA, Sarbanes-Oxley, and GLB. Your enterprise can benefit from lower costs and improved business efficiencies, increased worker productivity, and stronger IP security with this simple-to-administer, highly available solution. Effective deployments of Microsoft Office Communications Server call for careful planning and consideration before installation. Progent's Microsoft-certified consultants can deliver the skill necessary to deliver all the benefits of Microsoft Office Communications Server across your whole organization.
ProSight Windows Desktop Management Online Troubleshooting
Automated Server Monitoring Online Support Services
ProSight LAN Watch is Progent’s server and endpoint remote monitoring service that uses state-of-the-art remote monitoring and management (RMM) techniques to keep your network running efficiently by tracking the state of vital devices that power your network environment. When ProSight LAN Watch uncovers an issue, an alarm is sent immediately to your specified IT staff and your assigned Progent consultant so any potential issues can be addressed before they can impact productivity.
Power BI Pro Development Companies
24x7 Power BI Premium Contract Programming
Progent's Power BI experts can assist you to design, deploy, maintain, update or debug your Power BI environment. Progent can also assist you to prepare your source data for Power BI reports and dashboards. Progent can show you how to implement and administer a local, cloud based, or hybrid architecture for Power BI.
Integration Support Call Desk Sharing Costs
24 Hour Extended Helpdesk Costs Network Consulting
Progent's Help Desk management and co-management service programs help businesses to save money and enhance productivity.
Catalyst 8000 router Support Services
24/7 Online Consulting SD-WAN Services
Cisco offers an extensive array of routers that includes routers built to provide the protection, bandwidth, and availability demanded by customers ranging from small businesses to worldwide enterprises and ISPs. Cisco routers include support for redundancy, transparent failthrough, and backup power for improved reliability and network availability. Progent can show you how to choose and configure Cisco routers to establish a solid infrastructure for your network and to make it economical to grow as you support new users, open new offices, deploy new services, extend your network to clients and partners, and manage a more mobile workforce. Progent can provide help with a range of routers based on the Cisco IOS operating system, such as the Cisco 800 series of small office routers, Cisco 1800 and 2800 Integrated Services Routers, Cisco 2900 and 3900 Generation 2 ISR routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for WAN edge environments, CRS Carrier Routing System for the network core, plus older 2500 and 2700 Series Routers.
Small Business IT Outsourcing Article
White Paper Small Business IT Outsourcing
Progent’s IT outsourcing services provide budget-friendly computer consulting for medium-size companies. Whether it includes planning network architecture, creating an in-house Help Desk or using an outside one, deploying an updated email platform, monitoring your network, or building a web-based business solution, outsourcing your IT technical services can smooth out expenses and eliminate risks, permitting IT service budgets to increase in a more moderate and controlled manner than is possible by assembling a bulky, all-purpose in-house IT staff. Progent’s Outsourcing White Paper and datasheets tell you how Progent can enable you to create a secure and highly available network foundation for your critical Windows-based business software such as Windows 2008, Microsoft Exchange Server, and SQL Server 2008.
Dynamics Business Central Technical Support
Navision and Dynamics NAV Information Technology Consulting
Progent can provide remote and on-premises installation, upgrade, programming, reporting for Dynamics 365 Business Central/NAV.
Computer Consulting Windows Server 2019 USB Drive Witness
Urgent Support Windows Server 2019 Deduplication
Progent's Microsoft-certified Windows Server 2019 consultants can assist your organization to design and carry out an efficient migration to Windows Server 2019 using existing system architecture or a cloud-based or hybrid deployment model. Windows Server 2019 delivers significant improvements in capacity, speed, ease of management, Hyper-V virtualization, security and compliance, hybrid local/cloud deployments, availability, and Linux support.
Engineers CISSP Certified Security Architect
CISSP Certified Information Security Officer Services
Progent's CISSP-certified network security consultants can assist businesses of any size with any facet of IT security. Progent can implement efficient security solutions that guard a small business against advanced threats or Progent can plan, configure, and manage a comprehensive security environment for hybrid enterprise networks that accommodate local, online, and mobile users sharing IT resources distributed across multiple physical sites and various clouds.
Wi-Fi 6 LAN controller Configuration
Remote 2500 Wireless Controller Computer Consultant
Cisco's Catalyst line of Wi-Fi controllers streamline the management of wireless LANs by unifying the configuration and management of wireless APs, optimizing Wi-Fi throughput by reducing the effect of radio frequency congestion, improving wireless availability with fast failover, and hardening data security by detecting threats and analyzing traffic content based on user class and location. Progent's Wi-Fi consultants can assist your business to deploy Cisco Wi-Fi controllers to manage Wi-Fi networks of all sizes. Progent can assist you to maintain and debug your current Cisco Wi-Fi solution or carry out a smooth migration to Cisco's latest Wi-Fi controller solutions.
Online Consulting Apple Mac and Windows
macOS and Windows On-site Support
Microsoft Office for Mac allows Mac users to run the world's most popular business applications. Progent's Apple-certified Mac experts can show you how to configure Mac Office on a mixed-platform environment combining Apple OS X and Windows-powered computers so that Macintosh users can access the latest capabilities of Word, Excel, PowerPoint and Entourage in order to share information and system resources with co-workers who run Microsoft Windows. Progent's engineers have expertise with both Apple Macintosh and Windows platforms and can provide service for environments that mix Mac with Windows computers with extensive resource sharing, or environments which intentionally limit collaboration between Apple Mac and Windows systems.
Juniper Junos os Network Consultant
Juniper Junos Configuration Cybersecurity Firms
Progent's Juniper Networks-certified network engineer can help your company to plan and deploy Juniper Firewall and VPN technology, enhance and troubleshoot your infrastructure, and upgrade smoothly from discontinued products to the latest versions. Progent's Junos OS engineers can also offer support for Juniper's flagship network operating system to help your business to simplify the management and strengthen the security of your Juniper VPN appliances and routers. Progent also has extensive experience supporting Juniper's NetScreen OS and ScreenOS software productss and can assist you manage networks that incorporate a combination of Juniper's OS platforms.
Microsoft Office System Systems Consultant
Remote Troubleshooting Microsoft
Progent’s IT outsourcing packages offer economical network support for small businesses. Whether it includes planning network infrastructure, creating an in-house Help Desk or outsourcing a one, deploying a new e-mail platform, monitoring your system, or creating an on-line business application, outsourcing your IT engineering services can reduce costs and minimize risks, allowing network service expenses to grow in a more linear and manageable manner than is possible by building up a bulky, all-purpose internal IT staff. Progent’s Outsourcing White Paper and datasheets show how Progent can help you create a protected and robust network foundation for your critical applications based on Windows including Microsoft Office XP, Microsoft Office 2003, and Microsoft Office 2000.
Consulting Database Development
Database Application Development Engineer
Progent's certified database consultants offer businesses of any size remote DBA and programming services for leading database products such as Microsoft SQL Server, Oracle, MySQL, and Microsoft Access. Consulting support offered by Progent include installation and configuration, database architecture and programming, administration services, replication solutions, storage management, performance optimization, data migration, information security, backup and recovery options, troubleshooting, and training.
Engineer ransomware cryptoworm recovery
Nephilim ransomware recovery Professionals
Progent's proven ransomware recovery consultants can assist your business to rebuild an IT network damaged by a ransomware cryptoworm such as Ryuk, Dharma, NotPetya, or Locky.
wi-fi controller Troubleshooting
Top Ranked 3504 wireless controller Network Consultants
Cisco's Catalyst line of wireless controllers streamline the management of Wi-Fi LANs by unifying the configuration and control of Wi-Fi access points, tuning wireless performance by limiting the effect of radio frequency congestion, improving wireless availability with fast auto-failover, and strengthening data security by identifying threats and analyzing network traffic according to user type and location. Progent's Wi-Fi consultants can help your business to configure Cisco Wi-Fi controllers to manage Wi-Fi networks of any size. Progent can help you to administer and debug your existing Cisco Wi-Fi environment or carry out a smooth upgrade to Cisco's latest wireless controller solutions.
Consultant Services Sun Solaris
Consultant Services Solaris
Progent's Solaris family consulting services offer small businesses and developers support for administering and supporting Solaris systems that run with Microsoft-powered networks. Progent can give your business access to Solaris consultants, support professionals certified by Microsoft and Cisco, and security experts with CISM and CISA credentials. This broad range of experience provides you with an easy single consulting firm to show you how to create and maintain a secure and reliable mixed-platform network and communications environment that allows Solaris and Microsoft interoperability by integrating Windows with major versions of UNIX including Mac OS X, Solaris, AIX UNIX from IBM, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO UNIX, and Silicon Graphics IRIX (SGI/IRIX or leading Linux platforms such as RedHat Linux, SUSE Linux, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora, Gentoo Linux, Mandriva Linux, Debian GNU/Linux, and Slackware.
Symantec Backup Exec Professionals
VMware VDP Backup, Specialist
Progent can provide affordable online support from IT engineers skilled in a broad range of utilities and services that provide solutions for protecting Microsoft Windows, Mac, and Linux physical and virtual servers and desktops as well as laptops and handhelds. Progent can provide help for all major backup products including Acronis Backup and Recovery, Barracuda Backup, Altaro VM Backup, Symantec Backup Exec, BackupAssist Software, HP Data Protector, Double-Take, Mozy, Retrospect, Time Machine, VMware Data Recovery (VDR), and Oracle Solaris FLARs. Progent can help you to deploy, upgrade, or maintain backup systems for a variety of architectures including local, edge to datacenter, cloud-based, or hybrid.
Remote Troubleshooting Automatic Topology Diagrams
ProSight Automatic Network Mapping Troubleshooting
ProSight WAN Watch is a network infrastructure management service that makes it easy and inexpensive for small and mid-sized organizations to map, track, reconfigure and debug their networking hardware like switches, firewalls, and load balancers plus servers, client computers and other devices. Incorporating state-of-the-art Remote Monitoring and Management (RMM) technology, ProSight WAN Watch makes sure that network diagrams are kept updated, captures and manages the configuration information of virtually all devices on your network, monitors performance, and sends notices when potential issues are detected. By automating complex management and troubleshooting activities, ProSight WAN Watch can knock hours off ordinary tasks such as network mapping, expanding your network, locating devices that require critical software patches, or resolving performance problems.
Word Remote Troubleshooting
Biggest Word Outsourcing
Progent's team of application experts can provide in-depth support, custom programming, integration help, and online training for popular business applications covering key areas including ERP, financials, management analytics, web commerce application development, and the MS Office suite of business productivity solutions. As a Microsoft Partner with decades of background delivering advanced consulting and troubleshooting services remotely, Progent can help clients anywhere in the U.S. to eliminate the lost productivity and expense related to travel and on-site activity without sacrificing the high quality of consulting services.
Biggest Firewall Setup Security Penetration Testing
Cybersecurity Penetration Testing Technical Support Services
Stealth penetration checking is an important component of any overall IT system security plan. Progent’s security professionals can run thorough penetration checks without the awareness of your company's in-house IT staff. Unannounced penetration testing shows whether current security monitoring tools such as intrusion incident warnings and event log monitoring are correctly set up and actively observed.
Microsoft Solutions Framework Project Methodology Network Assessments
Company-wide Standards for Best Practices Small Business Computer Consulting Group
Progent’s staff of Microsoft and Cisco Premier consultants average longer than ten years of real-world professional background, at the forefront of network support, executing a wide range of IT tasks for a large mix of customers. Each Progent support professional shares a refined collection of personal best practices which are combined into company-wide best practices standards that Progent instills in its support personnel. This ensures that you get not just expert technical capability, but also a support engineer with proven methods for using technical knowledge to fix real-world IT problems efficiently.
Cisco ASA 5500 Firewall Upgrade Outsourcing
ASA 5540 Firewall Computer Consultant
Progent's Cisco certified networking consultants can help you to maintain legacy PIX 500 or ASA 5500 firewalls or transition to Cisco ASA 5500-X firewalls. Progent can also assist you to set up, administer, update and debug Cisco ASA 5500-X security appliances with Firepower Services.
Specialists Exchange Server 2010 Upgrade
Microsoft Exchange 2010 Upgrade Consultancy
Progent's Microsoft-certified network experts can assist you to assess the value of Microsoft Exchange Server 2010 for your company and can help your IT staff to plan and carry out an efficient upgrade to Microsoft Exchange 2010 from Microsoft Exchange 2003 or Microsoft Exchange Server 2007 that will offer quick ROI by increasing your workers' efficiency, cutting the cost of hardware and service, simplifying management, and consolidating your vital communications technologies.
Support Macintosh and Exchange
macOS and Exchange Technical Support Services
Exchange Servers and Macintosh workstations can work together efficiently. Progent's Mac and Microsoft certified consultants can show you how to set up Microsoft Entourage and Microsoft Exchange Server so your Apple Macintosh users are able to work closely with teammates who use Microsoft Outlook. With Exchange and Entourage 2008 for Mac, Exchange and Mac software can collaborate, enabling Mac users to get and transmit email, examine the Exchange global address list, import addresses, sync up calendars, and invite fellow workers to meetings via your Exchange account. Progent will make sure that your Microsoft Server is appropriately configured and that WebDAV and Outlook Web Access are enabled. Progent also offers specialized onsite Entourage training.
Microsoft Exchange Online Consulting
Remote Support Exchange Server 2003
Progent's certified consultants offer technical support and network consulting services for Microsoft Exchange 2003 Server, Microsoft Windows Server 2003, and for the complete line of Microsoft Servers. Progent's upgrade, configuration, management, and support services for Exchange Server 2003 include planning, deployment, documentation, onsite and off-site troubleshooting, Help Desk Call Center support, expert security consulting, and full-service network management outsourcing.
Security Consultancy Juniper Junos Network and Security Manager
Network Security Test Juniper Junos Network and Security Manager
Progent's Juniper Networks-certified network consultants can assist you to design and implement Juniper Firewall/VPN technology, enhance and support your network infrastructure, and migrate smoothly from discontinued devices to the latest versions. Progent's Junos OS engineers can offer expertise with Juniper's premier network operating system to help your business to simplify the management and strengthen the protection of your Juniper VPN devices and routers. Progent also has extensive background maintaining Juniper's NetScreen OS and ScreenOS operating system platforms and can assist you manage networks that incorporate a mix of Juniper's software platforms.
