In addition to providing rapid contact with high-level network professionals and subject matter experts to help Dayton, Ohio organizations to resolve specific IT problems or strategic initiatives, Progent can provide short-term staffing to deal with more generalized assistance like PC support, IT management, and Help Desk call center services. Short-term staffing can help organizations to respond to anticipated or unplanned increases in the need for IT services, which may be caused by situations like company mergers, site relocation, platform migration, paradigm shifts like telecommuting, disaster response, busy seasons, or regulatory mandates. Temporary IT staff augmentation can also fill voids resulting from the absence of full-time staff members because of scheduled vacations, illness, termination, etc.

Advantages of Progent's Short-Term IT Staffing Services
Progent's temporary staff augmentation services give organizations the versatility to react to increases in requirements for IT services without dealing with the costs and hassle associated with identifying and recruiting appropriate technical personnel and without the burden of increasing your full-time head count.

Important aspects of Progent's temporary staff augmentation services include:

  • Rapid availability of proven IT professionals
  • Easy initiation, cessation, and resumption of services
  • Seamless augmentation of your full-time network support staff
  • Comprehensive documentation of all services delivered
  • Optional escalation from Tier 1 up to Tier 3 support so even the most challenging issues can be handled fast
  • Close relationship with a top-level, full-spectrum source for network support
Progent's Shared Center Service
Progent's co-managed Help Desk service is a specialized on-going staff expansion option that allows IT organizations to divide the responsibilities of Help Desk Call Center support transparently between their in-house network staff and Progent's extensive team of IT support specialists. Working as a seamless extension of your full-time Call Center, Progent's shared Help Desk Call Center program is a joint support solution based on by the leading shared professional services tool for streamlining, service requests, generating tickets, assigning ownership, tracking progress, and producing management reports.

Why Choose Progent?
Progent has two decades of background delivering remote and on-premises IT expertise for organizations throughout the United States. Progent's engineers have earned top certifications from Microsoft, Cisco, Apple, VMware, Citrix, Palo Alto Networks, and other leading technology companies. Progent's security and compliance experts have earned advanced certifications including CISSP-ISSAP, CISM, and GIAC. Find out more details about Progent's technology certifications.

Progent's Areas of Expertise for Dayton, Ohio Businesses
Progent's nationwide team of certified engineers can provide Dayton, Ohio companies a wide range of remote consulting and debugging expertise. Practice areas offered under Progent's reseller program for network service organizations include:

Contact Progent for Short-Term Staffing Services for Dayton, Ohio Organizations
To find out more about Progent's temporary staff augmentation services for Dayton, Ohio organizations, call 800-993-9400 or visit Contact Progent.