Besides offering rapid contact with top-tier IT professionals and subject matter experts (SMEs) to assist Dayton, Ohio organizations with specific IT issues or longer-term projects, Progent can provide short-term staff augmentation to deal with more generalized services like PC support, IT management, and Help Desk response. On-demand staffing makes it possible for organizations to deal with anticipated or unexpected surges in demand for network services, which may result from scenarios such as mergers and acquisitions, site moves, platform migration, paradigm shifts like work-from-home, disaster recovery, seasonal variations, or regulatory changes. Temporary IT staff augmentation can also fill voids caused by the absence of full-time IT personnel due to scheduled vacations, health issues, resignation, or other reasons.

Benefits of Progent's Temporary Staffing Program
Progent's temporary staff augmentation services offer businesses the flexibility to react to surges in requirements for IT services without dealing with the expense and delays associated with identifying and recruiting professional IT personnel and without the risk of increasing your in-house head count.

Important aspects of Progent's temporary supplemental staffing services include:

  • Rapid availability of reliable IT pros
  • Simple engagement, cessation, and resumption of services
  • Transparent extension of your in-house IT staff
  • Comprehensive reporting of services delivered
  • Optional escalation from Tier 1 up to Tier 3 support so even the most challenging problems get resolved fast
  • Close working relationship with a top-level, full-service resource for IT expertise
Progent's Shared Help Desk Program
Progent's co-managed Help Desk Call Center service is a specialized on-going staff augmentation alternative that enables IT organizations to share the work of Help Desk support seamlessly between their in-house network personnel and Progent's extensive team of IT support specialists. Acting as a seamless extension of your in-house Help Desk, Progent's co-managed Help Desk program is a collaborative service solution based on by the leading group professional services (PSA) platform for streamlining, service calls, ticketing, assigning responsibility, tracking responses, and producing management reports.

Why Choose Progent?
Progent has two decades of experience providing online and onsite network services for organizations of all sizes throughout the U.S. Progentís IT experts have earned top certifications from Microsoft, Cisco, Linux vendors, VMware, Citrix, IBM, and other technology leaders. Progent's security and compliance experts hold advanced certifications including ISSAP, CISA, and GIAC. Find out more about Progent's technology certifications.

Progent's Practice Areas for Dayton, Ohio Companies
Progent's seasoned roster of certified consultants and technical experts can deliver Dayton, Ohio businesses a wide array of remote technical guidance and debugging services. Areas of expertise covered under Progent's consulting program for IT service organizations include:

Contact Progent for Short-Term IT Staffing for Dayton, Ohio Companies
To learn more about Progent's short-term staffing services for Dayton, Ohio companies, call 800-993-9400 or visit Contact Progent.