Besides offering rapid access to guidance from top-tier IT consultants and subject matter experts to assist Dayton, Ohio organizations to resolve discrete technical issues or longer-term initiatives, Progent can provide short-term staffing to deliver more generalized assistance like PC support, network administration, and Help Desk services. Short-term staffing can help organizations to deal with planned or unplanned surges in the need for IT services, which may result from situations such as mergers and acquisitions, site moves, platform migration, paradigm shifts like work-from-home, disaster response, busy seasons, or new regulations. Temporary supplemental staffing can also cover voids caused by the loss of full-time IT personnel because of vacations, illness, resignation, etc.
Advantages of Progent's Temporary Staffing Services
Progent's temporary supplemental staffing services offer businesses the versatility to respond to surges in requirements for IT services without being saddled with the costs and hassle that come with vetting and recruiting reliable IT personnel and without the risk of adding to your permanent staff size.
Key aspects of Progent's short-term supplemental staffing services include:
Progent's Co-managed Center Program
- Fast availability of seasoned network pros
- Simple engagement, cessation, and re-engagement of services
- Seamless extension of your full-time network support staff
- Full documentation of services delivered
- Optional escalation from Tier 1 up to Tier 3 services so even the toughest issues can be handled fast
- Close working relationship with a world-class, full-spectrum source for IT expertise
Progent's shared Call Center service is a specialized on-going staff augmentation alternative that enables IT groups to share the responsibilities of Help Desk support seamlessly between their in-house network staff and Progent's nationwide team of technical support experts. Working as a transparent supplement of your in-house Help Desk, Progent's shared Call Center service is a collaborative support alternative based on by the leading group PSA platform for streamlining, service calls, ticketing, assigning responsibility, tracking responses, and generating documentation.
Why Choose Progent?
Progent has two decades of experience providing remote and on-premises network services for organizations of all sizes throughout the U.S. Progentís IT experts have earned top certifications from Microsoft, Cisco, Linux vendors, VMware, Juniper, IBM, and other leading technology companies. Progent's security and compliance consultants hold advanced certifications including CISSP-ISSAP, CISM, and GIAC. Learn more details about Progent's technology certifications.
Progent's Areas of Expertise for Dayton, Ohio Businesses
Progent's nationwide team of certified consultants and technical experts can provide Dayton, Ohio companies a broad array of remote technical guidance and debugging expertise. Areas of expertise covered under Progent's consulting program for network service firms include:
Contact Progent for Temporary IT Staffing for Dayton, Ohio Organizations
To learn more about Progent's short-term staff augmentation services for Dayton, Ohio businesses, call 800-993-9400 or visit Contact Progent.