To get fast online assistance with data security problems, businesses in Dayton Ohio can find expert expertise from Progent's certified security professionals. Progent's remote service staff is ready to offer fast and economical assistance with security emergencies that threaten the viability of your information system. Progent's security engineers are premier to support systems based on Microsoft Windows, Linux, macOS and OS X, Solaris, and major derivatives of UNIX. Progent's wide selection of services addresses firewall configuration, email filtering and encryption, protected system design, and business continuity preparedness. Progent's technical support team has earned the world's most advanced security certifications including Certified Information Systems Auditor (CISA) and CISSP.

Progent offers remote security assistance on a by-the-minute basis without minimum minutes and without additional fees for sign-up or after hours service. By billing by the minute and by providing world-class help, Progent's billing policy keeps costs low and avoids situations where simple fixes entail major expenses.

We've Been Hacked: What Are We Supposed to Do?
Cybersecurity Consulting FirmIn case your network is currently faced with a security emergency, go to Progent's Urgent Online Technical Help to see how to get fast assistance. Progent has a pool of certified network security specialists who can provide remote and on-premises assistance that includes containment, mitigation, recovery, forensics, and hardening of your cybersecurity defense to protect against future exploits.

For companies that have prepared carefully for an attack, the formal incident handling model promoted by Global Information Assurance Certification is Progent's recommended method of reacting to a serious security attack.

Introduction to Security Services
Managing computer security plus preparation for restoring critical data and systems following a security breach requires a continual process that entails an array of technologies and procedures. Progent's certified security engineers can support your organization at all levels in your efforts to protect your IT network, ranging from security assessments to designing a complete security strategy. Key areas covered by Progent's security consultants include Planning and Implementation, Data Recovery and Security Failure Analysis, and Outsourced Protection from E-mail-Based Threats.

Planning and Building Protected Networks
Any business ought to develop a thoroughly thought out security plan that includes both preventive and responsive elements. The pre-attack plan is a collection of steps that helps to minimize security gaps. The reactive strategy specifies activities to assist security personnel to assess the damage caused by a breach, repair the damage, document the experience, and revive network functions as quickly as possible. Progent can advise you how to build security into your business processes. Progent can set up scanning utilities, create and execute a safe IT infrastructure, and propose procedures and policies that will enhance the protection of your information system. Progent's security experts are ready to assist you to configure a firewall, deploy protected offsite access to e-mail and information, and configure an efficient VPN.

If your company is looking for an affordable way for jobbing out your security management, Progent's 24x7 Network Support Services feature continual online network tracking and immediate response to problems.

Hybrid Cloud Solutions
Progent can help your IT team you to design, deploy, administer and troubleshoot enterprise hybrid cloud solutions that combine physical and cloud hosted resources and that are compliant with government data security standards. (Learn about Progent's Office 365 integration with on-premises Exchange deployments, Azure enterprise hybrid cloud integration, Amazon Web Services (AWS) enterprise hybrid cloud solutions, and Google Cloud Platform (GCP) planning and integration consulting.)

Data Restoration and Failure Analysis
Progent has skill in restoring networks and devices that have been hacked, are in question, or have ceased to function because of a security attack. Progent can help determine the damage resulting from the breach, return your company to ordinary business operations, and retrieve data lost as a result of the assault. Progent's security specialists can also oversee a thorough forensic evaluation by examining event logs and utilizing a variety of proven forensics techniques. Progent's background with security problems minimizes your downtime and allows Progent to propose effective ways to avoid or mitigate future assaults.

Ransomware Removal and Restoration Services
Progent can provide the services of proven ransomware recovery consultants with the skills to reconstruct an IT network victimized by a ransomware cryptoworm like Ryuk, Dharma, Hermes, or Locky. To learn more, see ransomware removal and restoration expertise.

Progent's Low-Cost Managed Services for Information Security
Progent's affordable ProSight family of network management outsourcing services is designed to provide small and mid-size businesses with enterprise-class support and cutting-edge technology for all aspects of information assurance. ProSight managed services offered by Progent include:

ProSight Active Security Monitoring: Endpoint Protection and Ransomware Recovery
Progent's ProSight Active Security Monitoring is an endpoint protection service that utilizes next generation behavior analysis tools to guard endpoint devices as well as servers and VMs against modern malware attacks such as ransomware and email phishing, which easily escape legacy signature-matching anti-virus products. ProSight ASM safeguards local and cloud resources and provides a unified platform to automate the complete malware attack lifecycle including protection, infiltration detection, mitigation, remediation, and forensics. Key capabilities include one-click rollback using Windows VSS and automatic system-wide immunization against newly discovered threats. Find out more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware recovery.

ProSight Enhanced Security Protection: Unified Endpoint Security
ProSight Enhanced Security Protection (ESP) managed services offer affordable multi-layer security for physical servers and virtual machines, workstations, mobile devices, and Exchange email. ProSight ESP uses contextual security and modern behavior analysis for round-the-clock monitoring and reacting to security threats from all vectors. ProSight ESP provides two-way firewall protection, penetration alarms, device control, and web filtering through leading-edge tools packaged within a single agent accessible from a unified console. Progent's data protection and virtualization experts can help you to plan and implement a ProSight ESP deployment that addresses your company's specific requirements and that helps you prove compliance with legal and industry data security regulations. Progent will assist you define and implement security policies that ProSight ESP will manage, and Progent will monitor your network and respond to alarms that call for urgent attention. Progent's consultants can also assist you to set up and test a backup and restore system such as ProSight Data Protection Services so you can get back in business quickly from a destructive cyber attack such as ransomware. Learn more about Progent's ProSight Enhanced Security Protection unified endpoint protection and Exchange filtering.

ProSight DPS: Managed Cloud Backup
ProSight Data Protection Services from Progent offer small and medium-sized organizations a low cost and fully managed solution for secure backup/disaster recovery. Available at a fixed monthly price, ProSight DPS automates and monitors your backup activities and enables rapid restoration of critical files, applications and VMs that have become lost or corrupted due to component breakdowns, software bugs, natural disasters, human error, or malware attacks such as ransomware. ProSight DPS can help you back up, retrieve and restore files, folders, apps, system images, plus Hyper-V and VMware virtual machine images. Important data can be protected on the cloud, to an on-promises device, or to both. Progent's cloud backup consultants can provide world-class support to configure ProSight DPS to be compliant with government and industry regulatory requirements like HIPPA, FIRPA, PCI and Safe Harbor and, whenever necessary, can help you to recover your business-critical information. Find out more about ProSight Data Protection Services Managed Cloud Backup.

ProSight Email Guard: Spam Filtering, Data Leakage Protection and Content Filtering
ProSight Email Guard is Progent's spam filtering and email encryption service that uses the infrastructure of leading information security companies to deliver centralized control and world-class protection for your inbound and outbound email. The hybrid architecture of Email Guard combines cloud-based filtering with an on-premises gateway device to provide complete protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. The Cloud Protection Layer serves as a first line of defense and keeps the vast majority of unwanted email from reaching your security perimeter. This decreases your vulnerability to inbound threats and conserves network bandwidth and storage. Email Guard's on-premises gateway appliance adds a deeper level of analysis for inbound email. For outgoing email, the on-premises security gateway offers AV and anti-spam protection, protection against data leaks, and email encryption. The onsite security gateway can also assist Exchange Server to track and protect internal email that originates and ends inside your security perimeter. For more details, visit ProSight Email Guard spam filtering and data leakage protection.

ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
With ProSight Virtual Hosting service, a small organization can have its critical servers and apps hosted in a protected Tier III data center on a fast virtual machine host set up and managed by Progent's IT support professionals. Under Progent's ProSight Virtual Hosting model, the client owns the data, the operating system software, and the applications. Because the environment is virtualized, it can be moved immediately to a different hardware environment without a lengthy and technically risky configuration procedure. With ProSight Virtual Hosting, you are not locked into one hosting provider. Learn more details about ProSight Virtual Hosting services.

ProSight IT Asset Management: Network Documentation and Password Management
ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to create, maintain, retrieve and safeguard information related to your network infrastructure, procedures, business apps, and services. You can instantly find passwords or IP addresses and be warned about upcoming expirations of SSL certificates or warranties. By updating and organizing your network documentation, you can save as much as 50% of time thrown away trying to find vital information about your IT network. ProSight IT Asset Management includes a common location for storing and sharing all documents required for managing your network infrastructure such as standard operating procedures and How-To's. ProSight IT Asset Management also offers a high level of automation for collecting and associating IT data. Whether youíre making enhancements, performing regular maintenance, or responding to an emergency, ProSight IT Asset Management gets you the data you need as soon as you need it. Learn more details about ProSight IT Asset Management service.

Special Security Services Available from Progent
Progent's certified engineers can provide world-class support in vital facets of IT protection such as:

Information Risk Evaluation and Compliance Testing
Progent provides expertise with security evaluation utilities such as Microsoft Baseline Security Analyzer or LANguard for performing a variety of automatic system tests to identify potential security problems. Progent has broad skills with these and similar utilities and can help you to analyze audit reports and respond efficiently. Progent's certified security consultants also provide web application testing and can perform thorough evaluation of enterprise-wide security to determine your organization's compliance with key industry security specifications such as HIPAA, PCI, and ISO 17799. In addition, Progent can evaluate the strength of your wireless security covering in-place wireless equipment plus mobile devices. Find out additional information concerning Progent's Vulnerability Audits and Security Compliance Testing.

Cisco Security, PIX Firewall and ASA Firewall, Virtual Private Network (VPN), Aironet and Meraki Wireless Help
Progent's Cisco CCIE engineers and Cisco Certified Network Professionals can deliver in-depth consulting support for Cisco's entire range of protection and Virtual Private Network (VPN) products including PIX 500 Firewalls and ASA Series Firewalls, the Catalyst Firewall Services Module, secure high-speed and integrated services (IS) routers, Aironet wireless access points, Cisco Meraki cloud-managed access points, and Catalyst Series switches. Learn the details about Cisco Security, VPN and Aironet Wireless Support.

Additional Firewall and Virtual Private Network (VPN) Solutions
As well as being expert in a broad range of network security technologies from Microsoft and Cisco, Progent offers businesses of any size advanced engineering services for solutions from other important firewall and VPN vendors. Progent's consultants offer:

Unannounced Penetration Testing Services
Unannounced intrusion testing is a key method for allowing companies to understand how vulnerable their IT systems are to real-world threats by revealing how effectively corporate security policies and mechanisms hold up to planned but unannounced penetration efforts instigated by seasoned security specialists utilizing advanced hacking techniques. Learn the details concerning Progent's Penetration Testing Services.

Certified Information Security Manager Security Support Expertise
CISM Experts for Dayton OhioCISM defines the core competencies and worldwide standards of performance that IT security managers are expected to master. It provides business management the assurance that those who have been awarded their certification have the experience and knowledge to provide efficient security management and consulting services. Progent can provide a CISM consultant to help your enterprise in vital security areas including information protection governance, vulnerability assessment, data protection program control, and incident response support.

Find out the details concerning Progent's CISM Security Support Assistance.

CISSP Security Consulting Services
CISSP Certified System Security Experts for Dayton OhioProgent's Certified Information Systems Security Professionals (CISSPs) are cybersecurity specialists who have been awarded CISSP certification as a result of demonstrated professional work, rigorous study, and exhaustive testing. CISSP Certification indicates mastery of an international standard for information security. American National Standards Institute has granted the CISSP credential official recognition in the field of IT security under ISO/IEC 17024. Areas of knowledge included within CISSP include security administration procedures, security architecture and models, connection control systems, software development security, operations security, hardware security, encryption, communications, network security, and business continuity planning.

Find out additional information concerning Progent's Certified Information Systems Security Professionals (CISSP) Consulting Expertise.

CISSP-ISSAP Certified Experts for Secure System Architecture
CISSP CISSP-ISSAP Cybersecurity Architecture Consultants for Dayton OhioProgent's ISSAP Premier security consultants have been awarded ISSAP status following thorough examination and substantial experience. field experience with network security architecture. ISSAP consultants possess in-depth knowledge of access management systems and methodologies, telecommunications and network security, cryptography, needs evaluation, business continuity and disaster recovery planning (DRP), and physical security integration. Progent's ISSAP-premier security experts can assist your business with all phases of architecture security.

Learn the details concerning Progent's ISSAP Accredited Protected IT Infrastructure Consulting Services.

CISSP-ISSEP Certified Cybersecurity Engineering Consultants
CISSP-ISSEP certified Network Security ConsultantsNetwork Security consultants who have earned CISSP-ISSEP (Information Systems Security Engineering Professional) certification have proven their ability to provide enterprises with the expertise associated with a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior security analyst. Progent offers the skills of a certified CISSP-ISSEP cybersecurity expert to assist your organization to utilize modern system security engineering theory and techniques in system development, review system security designs according to cybersecurity engineering best practices, produce viable system designs that include compliant security mechanisms for all key system functions, develop efficient design strategies to provide protection for operations, perform in-depth risk analysis, and recommend realistic security solutions that balance your operational requirements with your company's risk tolerance.

Learn the details about Progent's CISSP-ISSEP Network Security Engineering Consulting.

Certified Information Systems Auditor (CISA) Support Expertise
CISA Cybersecurity Auditor Engineers for Dayton OhioThe Certified Information Systems Auditor credential is a prestigious achievement that indicates mastery in information system security auditing. Certified by the American National Standards Institute, the CISA credential has consultants pass a comprehensive examination overseen by the ISACA professional association. Progent offers the services of a CISA-Certified security audit professional trained to assist companies in the areas of information systems audit services, information technology governance, systems and infrastructure lifecycle, IT service delivery, safeguarding data assets, and business continuity preparedness.

Find out additional information concerning Progent's Certified Information Systems Auditor (CISA) Support Expertise.

CRISC Network Risk Management Experts
CRISC IT Risk Experts for Dayton OhioThe CRISC certification program was initiated by ISACA in 2010 to verify a consultant's ability to plan, implement, and support information system control mechanisms to reduce network risk. Progent offers the services of a CRISC-certified consultant to help your company to develop and execute a business continuity plan based on industry best practices identified by CRISC and crafted to align with your company's risk appetite, business objectives, and budgetary guidelines. Progent's network risk mitigation expertise is complementary to the services available from Progent's CISA-Premier consultants for impartially assessing your IS control mechanisms and with the expertise of Progent's CISM-certified experts for defining company-wide security policies and procedures.

Get more details about Progent's CRISC-certified Network Risk Mitigation Support.

GIAC Consulting Services
Security Consultants with GIAC Certification for Dayton OhioGIAC was founded in 1999 to validate the skill of network security engineers. GIAC's mission is to ensure that a certified professional possesses the knowledge needed to provide support in important categories of network, information, and application program security. GIAC certifications are recognized by businesses and government organizations around the world including U.S. NSA. Progent can provide the assistance of certified security engineers for any of the security disciplines covered under GIAC accreditation topics including auditing networks, incident response, traffic analysis, web-based application security, and security information and event management (SIEM) solutions.

Learn additional details about Progent's GIAC Information Assurance Support.

Depend on Progent for Computer Security Consulting Services
If your business is located in Dayton Ohio and you're trying to find computer security expertise, phone Progent at 800-993-9400 or go to Contact Progent.

Ohio State Contact Information:
Progent offers consulting services and onsite technical support throughout the state of Ohio.

Onsite IT Consulting
Progent locations in Ohio State

City Address Phone Link
Akron 1717 Brittain Rd
Akron, OH 44310
234-285-6100 Akron Network Support Services
Cincinnati 250 East 5th Street, 15th Floor
Cincinnati, OH 45202
513-808-9721 Cincinnati Network Support Services
Cleveland 2460 Fairmount Blvd, #202
Cleveland Heights, OH 44106
440-596-5997 Cleveland Network Support Services
Columbus 20 S 3rd St, Suite 210
Columbus, OH 43215
614-826-7776 Columbus Network Support Services
Dayton 301 W 1st St, Suite 200
Dayton, OH 45402
937-519-4355 Dayton Network Support Services
Toledo 5533 Southwyck Boulevard, Suite 101
Toledo, OH 43614
419-930-5536 Toledo Network Support Services

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    Progent's pricing model is to bill for phone support and in-person visits per minute. Consequently, you owe just for delivered support. Progent does not demand a more expensive rate for off-hours or emergency service, and within California or in regions where Progent provides on-premises service, Progent does not bill for travel time except for urgent support where on-site work is less than 4 hours. In addition, Progent imposes no initialization charge and requires no monthly commitment for support services delivered during regular business hours. Many service firms impose large minimum payments or charge for every quarter hour or longer. Progent's one-minute granularity avoids large invoices for fast solutions so you will not be forced to permit less critical problems to fester.

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    System Center 2016 Data Protection Manager provides automatic backup and easy restore functions for Microsoft networks. Data Protection Manager 2016 delivers application-sensitive backup for key platforms like SQL Server, Exchange Server and SharePoint, protects Windows and Linux VMs, works with virtual machines hosted by Hyper-V as well as VMware, and integrates seamlessly with Azure for easy-to-manage cloud-based backup and recovery. Progent's Microsoft-certified consultants can help businesses of any size to design, deploy, administer, and troubleshoot an enterprise-wide backup/restore system powered by System Center 2016 Data Protection Manager. Progent can assist you to upgrade from a previous version of Data Protection Manager or from an outdated system, and Progent can tune your DPM 2016 ecosystem for on local, hosted, cloud or hybrid deployments. Progent can provide online or onsite consulting expertise and can provide as-needed expertise to help you through challenging issues or deliver end-to-end project management services to help you finish your Data Protection Manager 2016 deployment on time and within your budget.

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    Cisco's wireless IP phones are industrial-grade wireless devices designed for workers who are on the move within campus, warehouse, health-care or other venues where management requires user endpoints that offer more administrative control, security and durability than is possible with the BYOD (Bring-Your-Own-Device) style of workplace communications. Integration of Cisco's wireless VoIP phones typically demands that you set up and optimize numerous components of your Wi-Fi infrastructure such as access points, routers, wireless LAN controllers, and network management tools. Progent's certified consultants offer online and on-premises assistance to help you build and administer a Cisco wireless VoIP phone deployment by providing services that can range from debugging the configuration of a wireless IP phone or access point to providing project management outsourcing or co-sourcing for modernizing the wireless architecture of a campus.

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    Progent's Microsoft-certified Intune consultants can help your company to assess the business case for utilizing Intune for administering your mobile computers including laptops, phones, and tablets powered by Windows, Apple iOS, and Google Android. Progent's Intune consultants can assist you to define security and compliance policies, set up pilot systems to evaluate the benefits of Intune for your environment, deploy Intune throughout your IT ecosystem, combine Intune with SCCM for unified change management, and troubleshoot your Intune deployment.

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    For small and midsize companies, network security and information assurance and regulatory compliance can be excessively complex to master yet too dangerous to ignore. The world's largest institutions have been hacked, and the leading cloud services have occasionally been taken down. It seems as though there's no place to hide. Progent makes it affordable for small and midsize businesses to carry out critical security tasks effectively by offering the benefit of billable time to the nearest minute without any minimum billing for remote help. You have the help of a seasoned computer consultant to provide just the knowledge you need whenever you require it. Progentís CISA, CISM, GIAC, CISSP and ISSAP certified consultants can assist you with any level of network security including security audits, malware defense and recovery, spam and email content filtering, email data loss prevention, compliance reporting, and creating a complete security strategy.

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    Dynamics GP/Great Plains 2010 accounting software is a full-featured business management and analytics platform that integrates data and processes across your business, communicates seamlessly with other solutions, and connects workers, customers and suppliers regardless of time or location. Created for small to mid-size businesses, MS Dynamics GP 2010 and MS Dynamics GP Release 10.0 deliver capability for financials, analytics and reporting, project management, inventory and order control, e-commerce, HRM, customer relationship management, field service, manufacturing, retail, and web-based business services. Progent can show you how to install and manage a robust, protected computer and network environment to support Microsoft Dynamics Great Plains, and can provide expert Great Plains consultants to help your business benefit from the full power of Dynamics GP 2010.

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    Ubiquiti's UniFi family of Wi-Fi infrastructure devices includes indoor and outdoor Wave 2 Wi-Fi access points, security gateways, and switches. UniFi devices installed on multiple venues with any number of access points can be remotely provisioned and administered with free UniFi Controller software, which centralizes and simplifies deployment, discovery, administration, tuning, debugging, monitoring, and reporting. Progent offers the skills of seasoned wireless consultants who can help your organization to assess the value of UniFi products for your business and help you to design, deploy, manage, and troubleshoot your UniFi solution.

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    Progent can provide access to a senior consultant with years of hands-on experience configuring, managing, and upgrading video conferencing platforms from leading suppliers including Cisco/TANDBERG, Polycom, LifeSize, and Radvision. Progent's consultants can work with your internal IT management team, your ISP, and your telepresence platform vendor to assist your company maximize the business value of your video conferencing ecosystem.

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    Progent's certified consultants can assist you to assess the business value of Microsoft Windows Server 2012 R2 for your organization, create test systems and rollout strategies, tune your network infrastructure for on-premises, multi-site, private or public cloud-based, and partial-cloud datacenters, train your IT management, team, develop an enterprise-wide security plan, streamline network management, assist with creating applications, and build and validate a disaster recovery/business continuity plan.

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    If you are developing Linux-based applications on a network that has Windows-based processors, desktops, and office productivity products, Progent can provide full-service network support outsourcing that allows you to concentrate on your area of high-value know-how without the continual hassle of maintaining your business network. By using automated network monitoring and by delivering remote and on-site support as your company needs it, Progent offers an economical solution for supporting an IT system that features high availability, security, and efficiency. Progent's UNIX/Linux developer assistance offerings include comprehensive information technology outsourcing, virtual server infrastructure, remote and on-premises service and troubleshooting, 24x7 monitoring services, and Help Desk outsourcing.

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    Progent provides customized remote instruction for a range of client applications and operating systems such as Office and Office 365 Excel, Word, PowerPoint and Project plus Adobe Acrobat Writer, Adobe Photoshop, Crystal Reports, and Windows 10. Online training offers the advantages of conventional physical classroom instruction, such as immediate communication between clients and teachers, but avoids the expenses of transportation and the challenge of trying to synchronize the availability of many students. Offered to individuals or groups of any size, Progent's virtual training allows the trainer to run the seminar from a remote office while the clients can be spread across a campus or all over the the U.S. Virtual instruction supports powerful learning tools such as broadcast white boards, electronic hand-raising, and shared desktops. Sessions can be short and targeted to specialized topics or extended in duration and broader in scope.

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    Cisco Nexus series switches are designed to provide the throughput, expandability, availability, cloud readiness, density, data protection and manageability needed to function as the foundation of an enterprise data center. Progent's Cisco-certified Nexus switch experts are available to provide remote and onsite consulting services to help your IT staff to create an efficient network topology, build pilot environments to validate your switching solution, install and configure Nexus switches, create and enforce appropriate policies, perform security and compliance evaluations, set up proactive monitoring and alert systems, fully utilize resources by means of virtualization, analyze and repair switching and routing issues, maximize performance, perform capacity planning, and set up the advanced zero-downtime capabilities available for Nexus products. Progent's consultants can also help you to migrate efficiently from outdated Nexus switches or Catalyst switches to up-to-date Nexus switches.

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    Cisco's Firepower Next Generation Firewalls provide a major performance improvement over Cisco's popular ASA 5500-X security appliances and offer unified management of advanced cybersecurity features like application visibility and control (AVC), next-generation intrusion protection (NGIPS) with intelligent prioritization of risks, advanced malware protection, URL filtering, and multi-node sandboxing. Progent's Cisco CCIE-certified firewall experts can help your organization to plan and execute a smooth upgrade to Firepower Series firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX firewalls and show you how to enhance Firepower firewalls with Cisco's subscription-based security services to build and centrally manage IT environments that include local offices, data centers, private clouds and public clouds.

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    Progent uses an enterprise-class service reporting system that records and formats detailed documentation for all billed support activities. Unlike many freelance consultants or small service firms who offer minimal documentation or details of tasks performed, every service provided by Progent is tracked by full documentation. Each Progent consultant has access to the support documentation transmitted by every consultant to each customer. The discipline of documenting and archiving support records results in more effective support and eliminates a slew of common misfortunes such as when a support customer is virtually held captive to a consultant who refuses to let go of the keys to the kingdom.

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    Progent offers national urgent help and consulting services for businesses who run UNIX or Linux environments or whose IT systems feature a combination of UNIX/Linux and Microsoft Windows products. Remote IT help provides maximum return for your IT dollar by extending user efficiency and limiting the time charged for network repair services. Sophisticated remote access utilities and skilled service specialists and consultants allow Progent to solve the majority of network issues without wasting time and expense by going to your location. In the vast majority of situations your network issues can be remediated by telephone or via a combination of phone help and online network analysis. Progent can offer the services of Cisco CCIE network engineers and CISA and CISM certified security specialists to assist you with the most difficult network issues.

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