Ransomware Defense and Remediation Services
Ransomware Hotline Containment-and-System-Rebuild: 800-993-9400
Ransomware Hot Line: 800-462-8800
24x7 Online Help from a Top-tier Ransomware Consultant
Ransomware needs time to steal its way across a network. For this reason, ransomware attacks are typically unleashed on weekends and at night, when support staff may take longer to recognize a breach and are less able to mount a quick and coordinated response. The more lateral progress ransomware can achieve inside a target's network, the longer it will require to restore basic operations and scrambled files and the more information can be stolen and posted to the dark web.
Progent's Ransomware Hot Line is designed to guide organizations to take the urgent first phase in responding to a ransomware attack by containing the malware. Progent's online ransomware engineer can help businesses in the Dayton area to locate and quarantine breached devices and protect clean resources from being penetrated.
If your network has been breached by any version of ransomware, don't panic. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.
Call Progent's Ransomware Hot Line for Emergency Support in Dayton
For ransomware restoration expertise in Dayton, contact Progent at
An index of content::
Microsoft System Center Operations Manager Engineer
Microsoft Certified Expert Remote Monitoring and Reporting Consulting Services
Medium-size companies can get all the benefits of Microsoft Operations Manager and have fast availability of Progent’s Microsoft and Cisco Certified IT consulting professionals. Thanks to Progent's affordably priced network support programs, medium-size organizations can select a basic co-sourcing service program built around Operations Manager 2007 with network monitoring, automated alerts, comprehensive reporting, Help Desk support, and remote service. For businesses with mission-critical environments who need zero-downtime networking, Progent offers a comprehensive 24x7 outsourcing solution. Progent supports Microsoft Operations Manager to offer mid-size business information systems enterprise-class reliability, protection and productivity.
Business Continuity Testing Consultant
PXE evaluation Lab Consulting Services
The Progent Test and Training Lab at the QTS (formerly Herakles) Internet Data Center is available for piloting line-of-business applications, creating efficient system upgrade methodologies, assessing and optimizing performance, planning or validating business continuity solutions, resolving compatibility issues, and establishing training systems for the latest products and technologies. For Progent customers who lack adequate in-house resources to configure proper pilot environments, the lab cuts capital costs and technical risk while keeping critical IT projects on schedule.
Indiana Network Solutions
Alaska Security Consultants
Progent’s Technical Response Center (TRC) offers nationwide extended hours remote assistance for IT networks based on Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Certified support professionals offer after-hours phone support and remote direct network connection to troubleshoot and resolve technical problems quickly and affordably. The scope of technical experience represented by Progent's staff of nationwide support engineers makes it possible to escalate even the toughest network issues to qualified experts as needed. For urgent issues, the Technical Response Center endeavors to answer your request for support in less than one hour.
SCCM 2012 Application Deployment Network Engineer
Configuration Manager 2012 IT Consultants
Progent can help your business to plan for, deploy, and administer Microsoft System Center 2012 R2 Configuration Manager. Progent can help you to migrate smoothly to Configuration Manager 2012 from a legacy device management platform or help you to enhance your current SCCM 2012 ecosystem to accommodate your evolving IT needs. Also, Progent can help you to create a software foundation that extracts the most value from SCCM by providing advanced consulting support for associated Microsoft technologies such as Active Directory Domain Services, SQL SSRS, and Internet Information Services.
Remote VPN Support and Help
VPN On-site Technical Support
Cisco's security and offsite access solutions for small to medium sized businesses represent a complete array of manageable protection hardware and software to help you safeguard your wired and wireless network infrastructure. Cisco's Virtual Private Network product family includes switches, firewalls, and Virtual Private Network solutions. Progent's expert staff of consultants includes field-proven engineers with Cisco's Certified Internetwork Expert (CCIE) and CCNP qualifications who can assist your company to select Cisco VPN, Cisco RADIUS Security, and other Cisco protection solutions that align most closely with your business objectives.
Microsoft Excel for Mac Specialist
Consultants SharePoint Foundation and Mac
Microsoft Office for Mac allows Apple Macintosh users to receive the benefits of the world's most popular business programs. Progent's Apple-certified Mac consultants can show you how to set up Mac Office on a multi-vendor network combining Apple OS X and Windows-powered computers so that Mac users can take advantage of the new capabilities of Microsoft Word, Excel, PowerPoint and Entourage in order to share information and network resources with co-workers who use Windows. Progent's engineers have expertise with both Apple Macintosh and Windows platforms and can provide service for networks that combine Mac with Windows computers with complete resource sharing, or environments which intentionally restrict collaboration between Mac and Windows systems.
Office SharePoint Server 2007 Remote Technical Support
SharePoint Server 2007 On-site Technical Support
Progent's Microsoft-certified experts can help you evaluate the business justification for deploying Microsoft SharePoint 2007, advise you on the most sensible version of Microsoft SharePoint Server for your circumstances, offer configuration and deployment expertise, assist you to install Microsoft SQL Server as a back-end database, improve your network infrastructure, integrate your off-the-shelf and custom application programs to work with SharePoint Server 2007, develop a company-wide security strategy that includes portal technology, and deliver maintenance and Help Desk support.
Windows Server Essentials and SQL Server Consulting
Windows Server Essentials and Office 365 Consultant Services
Microsoft Windows Server 2012 R2 Essentials is a value-priced, versatile platform that enables small businesses to make the move from the traditional physical on-premises datacenter to the contemporary hybrid networking model that combines local and virtualized cloud-hosted software and infrastructure. Progent's Microsoft-certified consultants offer cost-effective online consulting and technical support services for Windows Server Essentials. Progent can assist you to determine the possible business advantages of moving to Essentials and adopting a hybrid on-premises/cloud-based design for your network environment. Progent can provide comprehensive project management so you can plan and carry out an efficient migration to Microsoft Windows Server Essentials, Office 365, and other Azure Cloud platforms and services. Progent also offers continuing consulting, troubleshooting, and customized training.
Professionals Wireless Security Inventory
Emergency Internal Network Security Inventory Engineers
Progent offers two low-cost service bundles designed to enable small businesses to get a professional security evaluation from a certified security engineer. With Progent's External Network Security Inventory Scan, a security expert runs an extensive examination of your IT infrastructure from outside your firewalled perimeter to uncover potential risks in the security profile you present to the public. With Progent's Internal Security Inventory Checkup, an engineer runs a system scan from an authorized computer inside your firewall to uncover vulnerabilities to internal threats. The two security inventory packages are set up and executed from a protected remote location.
Outsourcing Network Help Professionals
CIO Outsourcing Consulting Services
Progent is organized provide comprehensive remote support for all major technical areas common to today’s small business IT systems and allows you to outsource an array of vital, on-demand services such as a temporary Chief Information Officer to offer advanced IT design and budgeting skills, a Technical Response Center for help desk services, proactive remote monitoring, spam and email-borne virus protection as a managed service, best-practices project management for critical projects like office relocations oroperating system upgrades, Cisco-certified experts for building and maintaining fast and reliable network infrastructure, security specialists to ensure data protection and compliance, disaster recovery experts to create business continuity strategies, and software programmers to write, enhance, or troubleshoot business applications.
Word Online Technical Support
Remote Support Microsoft ERP
Progent's team of application experts offer advanced support, software programming, integration help, and online training for leading business applications covering key areas including ERP and MRP, financials, management analytics, web application design, and the Microsoft Office suite of business productivity solutions. As a Microsoft Partner with years of background providing advanced consulting and troubleshooting services remotely, Progent can assist small businesses anywhere in the U.S. to avoid the time and expense associated with travel and on-premises visits without compromising the high quality of technical support.
Google Cloud Backup Technology Professional
Google Cloud hybrid cloud integration Consultancy
Progent offers cost-effective online and onsite support to assist companies of any size to migrate any part of their critical network infrastructure to Google Cloud Platform (GCP). This can save management hassle and equipment expense and enable access to Google's state-of-the-art machine learning tools. Progent can assist your IT team with every aspect of Google Cloud Platform migration and troubleshooting including needs analysis, readiness assessment, system design and review, pilot testing, deployment, centralized administration, performance tuning, software license management, disaster recovery solutions, and security and compliance.
HP Lights-Out 100c Remote Management Card Technology Professional
Specialists Aten IP9001
Remote management cards offer network managers full control of a server without the requirement for an on-site visit. Using remote management cards, all console screen information plus keyboard and mouse operations are exported to a remote session to an IT professional who can be located anywhere in the world. Progent's Microsoft and Cisco certified consultants can help you to design, deploy, and support a high-availability business network that incorporates remote management cards and Progent can use these remote server management cards to provide low-cost remote technical help. Progent has experience with a number of remote server management cards including Aten IP9001 remote server management cards, American Megatrends MegaRAC remote management cards, Dell remote server management cards, HP Lights-Out remote management cards, and Peppercon remote management cards.
After Hours Navision and Dynamics NAV Consultant
Dynamics NAV Application Consultant
Microsoft Dynamics 365 Business Central (previously, formerly} branded Microsoft Dynamics NAV and Navision) provides SMBs a single soultions for financial management, inventory, operations control, capacity planning, purchasing, sales and marketing, supply chain management, and business analytics. Progent's Dynamics Business Central experts can help you to manage your legacy Dynamics NAV environment or migrate efficiently to a cloud-hosted, on-premises, or hybrid deployment.
SCCM Application Management Support and Setup
Configuration Manager Network Consultant
System Center Configuration Manager automates software deployment at scale, centralizes security and compliance settings control, inventories network resources, guards against company data leakage, provides health reporting, allows secure self service, and offers a common control mechanism for administering mixed-operating system ecosystems running on-prem, cloud-centric, or hybrid deployment architectures. Progent's Microsoft-certified Configuration Manager consultants and Azure cloud specialists can assist you with any aspect of planning, implementing, using and troubleshooting a System Center Configuration Manager solution for on-premises, cloud-based, or hybrid networks.
24/7 CISM Security Consultants
CISM Certified Security Management Services
Progent offers the support of CISM Certified security consultants. The Certified Information Security Manager (CISM) committee defines the basic capabilities and global standards of skill that IT security professionals are required to learn. CISM gives executive management the assurance that those who have earned their CISM certification possess the background and capability to deliver efficient security administration and support consulting.
Remote Office Online Consulting
Branch Location Online Support
Years of background delivering Microsoft support and Cisco technology consulting has allowed Progent to develop a unique ability for serving branch offices that require network help with the flexibility common to with small organizations but which offers professional client interaction, complete documentation, and compliance with enterprise IT standards. If your corporation has a branch office situated anywhere in or any region covered by Progent's consultants, Progent can provide a wide range of onsite and off-site IT consulting services and network design assistance.
Specialists ADSL2+
Services ADSL2+
Progent offers access to the cost-effective support of online Internet connectivity experts to assist your organization to evaluate or enhance your ISP services so your Internet access solution aligns with your business needs. Services available from Progent include assessment of your current bandwidth use, carrier and plan analysis and ordering, network provisioning, and overseeing a smooth move to a different carrier and/or service plan. Network provisioning can include enhancing existing routers and switches and configuring new ones, setting up firewalls, and designing fault-tolerant BGP architectures.
24 Hour Configuration Microsoft Exchange
Specialist Exchange 2007 Server
Progent's Microsoft certified consultants can show you how to define and deploy an efficient in-place Exchange Server 2007 upgrade strategy that avoids network downtime, simplifies ongoing support demands, and makes your Microsoft Exchange Server 2007 easy to manage. For complex multi-server or multi-location migrations, Progent has the background to complete your project quickly and affordably. Progent's Exchange Server 2007 support, repair, and consulting offerings include expertise with the integration of outside vendor add-ons to Microsoft Exchange 2007 Server and the design of unified messaging solutions powered by Exchange 2007 Server.
Helpdesk Sharing Computer Consulting
24/7 Supplemental Call Center On-site Support
Progent’s Co-managed Call Center service makes it possible for your business to split responsibilities for Help Desk support transparently between your IT team and Progent's large roster of veteran desktop support engineers and matter experts (SMEs). Progent’s Help Desk Co-management service is a collaborative service desk solution based on the top shared PSA tool for handling end-user service requests, ticketing, responsibility, status tracking, and metrics.
At Home Workforce Network Infrastructure Support and Setup
Remote Workers Network Infrastructure Help and Support
Progent can help small and medium-size businesses to plan, deploy and debug the network infrastructure needed to support telecommuters.
24x7 Microsoft Exchange 2003 Support and Help
Exchange 2003 Remote Technical Support
Progent's Microsoft certified support team can help you define and deploy a smooth in-place Exchange Server 2003 migration strategy that avoids productivity downtime, reduces long-term service demands, and makes your Microsoft Exchange 2003 Server easy to administer. For complicated multiple server or multi-location upgrades, Progent offers the knowledge and experience to complete your move rapidly and affordably. Progent's Exchange Server 2003 support, repair, and design offerings include expertise with the configuration of third-party add-ons to Microsoft Exchange Server 2003 that are in keeping with your business needs.
Consulting Skype for Business video conferencing
Skype for Business and Active Directory Specialist
Microsoft Lync 2010 provides Instant Messaging, Real Presence, voice/video conferencing, desktop sharing, as well as IP-based and traditional public switched telephone network (PSTN) telephony. Lync Server 2010 can enhance the functionality of Microsoft Exchange Server, SharePoint and Office or cloud-based Office 365 and streamlines administration through integration with Active Directory. Lync 2010 can also reduce expenses by eliminating VoIP hardware and subscription fees, PBX gear, or conventional video conferencing solutions. Progent's certified unified communications consultants can provide remote and on-premises support to assist your company to manage and troubleshoot your existing Lync 2010 deployment or assess the advantages of upgrading from Lync Server 2010 to Skype for Business, which is the new version of the product. Progent can also assist you to design and execute an efficient Skype for Business upgrade.
Open Now System Center MOM Consultant
Comprehensive Event Management Engineer
Remote continuous monitoring, automated alerts, and actionable reports are crucial to preserving the proper operation of your IT system and avoiding preventable and costly downtime. Remote Monitoring and Management solutions have advanced to the point that companies of any size can afford a degree of network stability that was previously limited to enterprises. Progent can provide a variety Remote Monitoring and Management solutions available as economical services designed to assist your company to identify and resolve a most IT network issues before they can hurt your business.
ISA Server 2006 Remote Support Services
Remote Troubleshooting Microsoft ISA Server 2006
Secure Application Publishing with Internet Security and Acceleration Server 2006 allows greater control over intranet resources while enabling enhanced productivity by making these applications accessible to legitimate remote users. ISA Server 2006 can protect corporate applications, services, and data throughout all network components with stateful packet inspection and powerful publishing wizards. Progent's Microsoft-expert Internet Security and Acceleration Server experts can help you plan, deploy, configure, and support ISA Server 2006 on your system so your company achieves a highly functional and affordable balance of protection, productivity, and speed.
Exchange 2013 Unified communications Computer Consultants
Exchange 2013 Compliance Consultant
Microsoft Exchange 2013 incorporates major enhancements to the functionality of Microsoft Exchange 2010 and introduces powerful new features plus a redesigned architecture. These enhancements affect vital areas such as manageability, availability, security and compliance, operational costs, collaboration, expandability, performance, compatibility, and the user experience. Progent's certified Exchange Server 2013 consulting professionals can help you evaluate the potential business benefits of migrating to Exchange Server 2013, create a cost-effective validation and deployment plan, and train your IT staff to maintain your Exchange 2013 solution. Progent can also provide ongoing remote consulting and management services for Microsoft Exchange Server 2013.
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