Fast and Affordable Online Support for Dayton Ohio Computer Systems
Urgent Phone Support for Dayton SystemsFor organizations located in Dayton Ohio, Progent offers remote support for computer systems based on Microsoft Windows, Cisco, Apple macOS and OS X, or Linux technology. Progent's Microsoft Premier consulting experts have delivered remote support to businesses in every state in the U.S. (Check out testimonials from Progent's customers.) Progent also offers the consultation services of Cisco CCIE-certified engineers to handle challenging networking issues, as well as the services of CISA and CISSP-qualified cybersecurity consultants to help with advanced security design and diagnostic issues.

Progent's online technical support engineers provide exceptional value because they possess the real-world background and have access to the advanced technology required to solve most information system issues quickly. This reduces direct costs because service calls accumulate minimal billable consulting minutes. Remote help also avoids the expense of sending an engineer to your office. Your company saves even more in indirect costs by minimizing or eliminating network downtime and related losses resulting from business disruption, disgruntled customers and vendors, idle workers, and de-focused management. Progent's advanced online technical support experience is especially valuable for organizations that rely on public clouds for vital infrastructure or applications such as Microsoft Azure, Office 365 Exchange Online, Amazon Web Service, Google Cloud Platform (GCP), or where onsite IT support may not be an alternative.

Progent's pricing model for online support is designed to stretch your IT service dollar. Progent charges per minute for telephone-based assistance, so you owe only for the services that you receive. In contrast to many remote support organizations, Progent requires no service activation fee or minimum payments. Progent's one-minute billing unit and simple policy for billing prevent scenarios where speedy. minor repairs manage to turn into big bills. Progent's penchant for dealing with problems efficiently means your business spends less cash.

Progent's Remote Consulting and Technical Support Services
Through years of experience, Progent has refined a collection of optimized technologies and field-proven methodologies which promote the highest level of efficiency for remote engineering help and repair for computer systems of all sizes. Progent provides secure Virtual Private Network support for VPN gateways from multiple popular vendors including Microsoft, Cisco, SonicWall and WatchGuard. Secure VPN connectivity enables the staff of Progent's Technical Response Center to interface to your environment remotely without violating corporate security.

Progent's proven customer support reporting system includes comprehensive documentation describing all support that Progent's clients have been provided. Progent's authorized consultants have access to the records of support delivered to each Progent client by any engineer. This history of anomalies and responses is stored as a conveniently accessible support knowledge base that permits Progent's online technical experts to communicate their knowledge with the whole team to make sure that the value of Progent's support improves over time. Progent's high-level accreditations and working relationships with key vendors such as Cisco and Microsoft make available additional massive technical support knowledge bases and allow priority response from manufacturers' in-house support staff with the result that Progent's online consulting specialists can determine the most efficient solutions promptly.

Remote technical support services provided by Progent to companies in Dayton Ohio include:

Progent's ProSight Fixed-price IT Services for Small and Medium Size Organizations
Progent provides a family of affordable, fixed-price services designed to enable small and medium-size organizations to utilize the same best-of-breed IT solutions used by many of the industry's top corporations. Progent's ProSight portfolio of IT management outsourcing services covers all critical aspects of information technology such as email content filtering, threat defense based on machine leaning, cloud-based backup/recovery, network infrastructure management, VM cloud hosting, and IT asset documentation management. ProSight managed services offered by Progent include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring (ASM) is an endpoint protection service that incorporates cutting edge behavior machine learning tools to guard endpoints and servers and VMs against modern malware assaults like ransomware and email phishing, which easily escape traditional signature-based anti-virus tools. ProSight ASM protects local and cloud resources and provides a single platform to automate the entire threat lifecycle including filtering, infiltration detection, mitigation, remediation, and forensics. Key features include one-click rollback with Windows Volume Shadow Copy Service and real-time system-wide immunization against new threats. Read more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection: Endpoint Security and Microsoft Exchange Filtering
    ProSight Enhanced Security Protection (ESP) services offer ultra-affordable multi-layer protection for physical servers and VMs, desktops, mobile devices, and Exchange email. ProSight ESP uses adaptive security and modern behavior analysis for round-the-clock monitoring and responding to cyber assaults from all attack vectors. ProSight ESP delivers two-way firewall protection, intrusion alerts, device management, and web filtering via cutting-edge technologies packaged within a single agent accessible from a unified console. Progent's data protection and virtualization consultants can assist you to design and configure a ProSight ESP deployment that addresses your company's unique needs and that helps you achieve and demonstrate compliance with government and industry information security standards. Progent will assist you specify and implement policies that ProSight ESP will enforce, and Progent will monitor your IT environment and respond to alarms that require immediate action. Progent's consultants can also help you to install and test a backup and disaster recovery system like ProSight Data Protection Services so you can recover quickly from a potentially disastrous security attack such as ransomware. Learn more about Progent's ProSight Enhanced Security Protection unified endpoint security and Exchange filtering.

  • ProSight Data Protection Services: Managed Backup and Recovery
    ProSight Data Protection Services from Progent provide small and mid-sized businesses a low cost and fully managed service for reliable backup/disaster recovery (BDR). Available at a low monthly cost, ProSight DPS automates your backup processes and enables fast restoration of critical files, applications and VMs that have become lost or corrupted due to hardware breakdowns, software bugs, natural disasters, human error, or malware attacks such as ransomware. ProSight DPS can help you protect, recover and restore files, folders, apps, system images, plus Hyper-V and VMware images/. Important data can be protected on the cloud, to a local device, or mirrored to both. Progent's cloud backup consultants can provide world-class support to configure ProSight DPS to be compliant with regulatory requirements such as HIPAA, FIRPA, and PCI and, whenever needed, can help you to restore your critical data. Find out more about ProSight DPS Managed Cloud Backup and Recovery.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam and virus filtering service that incorporates the infrastructure of leading data security vendors to deliver web-based control and world-class security for your email traffic. The powerful structure of Progent's Email Guard managed service integrates a Cloud Protection Layer with a local security gateway device to offer advanced defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-based threats. The cloud filter acts as a preliminary barricade and keeps most unwanted email from reaching your security perimeter. This decreases your exposure to external threats and saves network bandwidth and storage. Email Guard's onsite gateway device adds a deeper layer of analysis for inbound email. For outgoing email, the on-premises security gateway offers anti-virus and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The onsite gateway can also assist Microsoft Exchange Server to monitor and protect internal email traffic that originates and ends inside your security perimeter. For more information, see Email Guard spam filtering and data leakage protection.

  • ProSight WAN Watch: Infrastructure Remote Monitoring and Management
    ProSight WAN Watch is a network infrastructure monitoring and management service that makes it easy and affordable for smaller organizations to map out, monitor, optimize and debug their connectivity hardware such as switches, firewalls, and load balancers plus servers, printers, client computers and other devices. Using cutting-edge Remote Monitoring and Management (RMM) technology, ProSight WAN Watch ensures that infrastructure topology diagrams are always current, captures and displays the configuration information of virtually all devices on your network, monitors performance, and generates notices when potential issues are discovered. By automating complex network management processes, ProSight WAN Watch can cut hours off common tasks like making network diagrams, reconfiguring your network, finding appliances that need critical software patches, or identifying the cause of performance bottlenecks. Find out more about ProSight WAN Watch network infrastructure monitoring and management services.

  • ProSight LAN Watch: Server and Desktop Monitoring
    ProSight LAN Watch is Progentís server and desktop remote monitoring managed service that uses advanced remote monitoring and management (RMM) technology to keep your network operating at peak levels by tracking the state of vital assets that power your business network. When ProSight LAN Watch uncovers a problem, an alert is transmitted automatically to your designated IT management staff and your assigned Progent consultant so any looming issues can be resolved before they have a chance to disrupt your network Find out more details about ProSight LAN Watch server and desktop monitoring consulting.

  • ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
    With ProSight Virtual Hosting service, a small or mid-size organization can have its critical servers and applications hosted in a secure Tier III data center on a fast virtual host configured and managed by Progent's network support experts. Under the ProSight Virtual Hosting service model, the customer owns the data, the operating system software, and the apps. Since the environment is virtualized, it can be moved immediately to an alternate hardware environment without a time-consuming and technically risky configuration process. With ProSight Virtual Hosting, you are not locked into a single hosting service. Learn more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Infrastructure Documentation and Password Management Services
    Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to capture, update, retrieve and safeguard information about your IT infrastructure, procedures, applications, and services. You can instantly find passwords or IP addresses and be alerted automatically about impending expirations of SSL certificates or domains. By cleaning up and managing your IT documentation, you can eliminate as much as half of time wasted trying to find vital information about your network. ProSight IT Asset Management features a common location for storing and collaborating on all documents related to managing your network infrastructure such as standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also supports a high level of automation for collecting and associating IT data. Whether youíre planning improvements, doing regular maintenance, or responding to a crisis, ProSight IT Asset Management gets you the data you need when you need it. Find out more details about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a quick and affordable alternative for small and mid-size businesses to obtain an unbiased assessment of the health of their information system. Powered by some of the leading remote monitoring and management (RMM) platforms available, and supervised by Progent's world-class group of IT professionals, ProSight Network Audits help you see how closely the deployment of your essential network devices adhere to industry leading practices. The Basic and Advanced versions of ProSight Network Audit services are available at a low, one-time cost and provide instant benefits like a more manageable Active Directory (AD) system. Both versions also include a year of advanced remote network monitoring and management (RMM). Benefits can include lower-cost management, improved compliance with data security requirements, higher utilization of network assets, quicker problem resolution, more dependable backup and recovery, and less downtime. Learn more information about Progent's ProSight Network Audits network infrastructure review.

Progent's ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report service is an affordable service based on a brief discussion with a Progent information assurance consultant. The interview is designed to evaluate your company's preparedness to stop or recover quickly after an attack by a ransomware variant such as Ryuk, WannaCry, NotPetya, or Hermes. Progent will work with you personally to collect information about your current security profile and backup/recovery system, and Progent will then deliver a written Basic Security and Best Practices Report describing how you can follow industry best practices to create a cost-effective security and backup environment that aligns with your business needs. For additional information, visit Progent's ProSight Ransomware Preparedness Report Service.

Additional Support Services Offered by Progent
Progent offers the services of world-class remote consulting experts for special information technology programs. Billing charges for ongoing development or consulting tasks are set based on the qualifications of the consultants involved. Progent's experience with these important fields of information technology enables clients to execute major initiatives economically and on time. Progent's special remote consulting solutions include:

  • Help Desk Expertise
    Progent's Call Center service offerings for businesses with networks based on Microsoft, Cisco, macOS and OS X, or UNIX/Linux platforms include comprehensive Help Desk Call Center services, shared Help Desk support services, and Helpdesk consulting. Progent's Standard Help Desk Services provide small businesses a complete solution that manages all aspects of remote Level 1 desktop support from initial requests through ticketing, remote desktop control, progress tracking, problem solving, and management reports. Progent offers help desk services at a substantial discount off Progent's normal Level 1 desktop support rates, and Progent can provide the option of rapid as-needed escalation to Level 2 and Level 3 experts to resolve challenging problems.

    Progentís Help Desk sharing services allow your IT organization to split the load for Help Desk support transparently between your IT staff and Progent's large roster of certified technical support engineers and subject matter experts. Progentís shared Help Desk service is a collaborative support solution based on the leading professional services automation (PSA) tool for handling service requests, ticketing, ownership, status tracking, and reporting.

    Progent's Help Desk Call Center staff of veteran information technology experts gives your workers in Dayton Ohio fast assistance from an effective support resource with substantial experience offering phone consulting and remote diagnostics for IT systems powered by Microsoft Windows, Cisco, Apple macOS and OS X, UNIX, or Linux components. Progent's mission is to give the Help Desk the reputation as a solid driver of company efficiency, and Progent's target is to solve rather than merely track IT issues.

  • Business Applications Support: Education, Programming, and Integration
    Progent's Applications Experts staff can supply online and in-depth consulting support and education in special business application fields such as ERP, MRP, customizing accounting packages, and Customer Relationship Management (CRM). Progent also can deliver expertise, custom programming, and education for familiar Microsoft applications such as CRM, MS Office Project, Microsoft Office 365 Word, and Microsoft Office 365 Excel. For additional information on Progent's consulting, customization, and training services, see Progent's Applications Experts Group.

  • Unified and Automated Management of Hybrid Cloud Environments
    Microsoft System Center 2016 centralizes and automates the management of hybrid cloud environments by offering advanced support for Windows Server 2016 servers, Windows 10 clients; cohesive integration of heterogeneous environments that incorporate various Linux distributions, Microsoft Hyper-V and VMware vSphere; and better public and private cloud support including closer integration with Microsoft Intune for iPhone and Android smartphone management plus built-in integration with Microsoft Operations Management Suite (OSM) for cloud-enhanced analytics and reporting. Progent's System Center 2016 consultants can provide advanced online and onsite expertise for all elements of System Center 2016 including Operations Manager (SCOM), Configuration Manager, Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager. Progent can assist you to plan and configure a new implementation of System Center 2016, extend or optimize your current one, upgrade efficiently from a previous release of System Center, or debug your System Center environment.

  • Online Hybrid Network Monitoring and Reporting Support
    Progent can deliver businesses in Dayton Ohio remote IT infrastructure monitoring and reporting by providing System Center Operations Manager (SCOM) expertise and Microsoft System Center 2012 Operations Manager (SCOM 2012) troubleshooting and support. Progent can configure SCOM to accommodate your business so that your IT maintenance is proactive and automated. By exposing possible trouble spots before they expand into crashes, automated monitoring can head off inconvenient and costly network breakdowns. Progent can also assist with server and infrastructure monitoring tools like Nagios and MRTG to analyze UNIX, Linux, Sun Solaris, or Apple macOS and OS X environments, Windows systems, or networks powered by multiple OS platforms.
How Your Dayton Company Can Contact Progent's Online Technical Support Experts
To get in touch with Progent about urgent online support with Microsoft Windows, macOS and OS X, or Linux/UNIX environments, visit Progent's Emergency Phone-Based Help, phone 1-800-993-9400, or see Contact Progent. For companies and new ventures in Dayton Ohio, Progent's online computer support engineers can provide expert and cost-effective IT help the moment your business has to have it. Long experience providing remote repair services has led to Microsoft Partner status for Progent's consulting experts and has allowed Progent to develop high-end troubleshooting capability and to refine remote connectivity technology to fix IT problems quickly while avoiding the cost and lost productivity that comes with in-person support visits.

Even if your Dayton organization works with a local independent consultant or employs an in-house organization that know how to handle the majority of network problems, Progentís Microsoft certified engineers can still offer a convenient and transparent virtual extension of your on-site resources in cases when your usual IT support personnel either don't have the availability or the knowledge to resolve sudden network emergencies or especially challenging integration problems.

Details of Progent's Remote Computer Support for Dayton Ohio
Progent's online help, remote repair, network security expertise, and network management services give companies in Dayton Ohio unparalleled leverage for your IT budget. Whether you require one-time telephone support and Internet-based network repair or full-time Help Desk call center services and system management, Progent's experts can provide your office world class network support while permitting you to avoid the expense and administration overhead of carrying a full-service internal IT organization. Highlights of Progent's National Remote Support program include:

What Makes Progent Unique from Other Support Organizations?
Progent is a Microsoft Partner support company and Progent's head count, depth of IT experience, fine tuned remote support tools, and understanding of enterprise networking enable offices to escape the limitations of exclusive reliance on smaller consulting firms, individual freelance consultants, or over-stretched internal resources.

Progent adds value by providing:

How Does My Business Begin Getting Online Computer Help from Progent?
To get started with Progent's Nationwide Remote Support services or to learn more about Progent's phone support options, call Progent at 1-866-PROGENT (866-776-4368) or see Contact Progent. If you have an urgent requirement for IT help, go to Immediate Network Support.

An index of content::

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    Progentís fault tolerant system experts offer reliability consulting, disaster recovery services, system load balancing, high-availability interoffice connectivity, non-stop Internet architecture design, high-availability data center support, and other high-availability operations support to show your company design a 24x7 environment for mission-critical applications. Progent has the knowledge and experience to develop economical, high-availability networks by utilizing the expanding library of Windows Cluster servers such as Windows Cluster Server 2003, SQL Cluster Server, and Microsoft Exchange Cluster Server. Progentís Microsoft and Cisco certified consultants can show you how to you design a fault tolerant mutli-site network with a fully mirrored Internet interface and efficient network load balancing.

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    Progentís team of expert software programmers, relational database architects, and project managers can assist large businesses to carry out development programs for Windows, Linux, or Web applications. Progent's enterprise co-sourcing services include access to veteran program managers for high-level planning and project co-ordination or Progent can assist customers plug expertise gaps by providing database designers and programmers skilled in building line-of-business applications powered by Microsoft SQL Server, Oracle, or MySQL. Progent's SharePoint Server experts can assist businesses to integrate SharePoint with additional applications such as Microsoft SQL and Office Excel to build data-intensive intranets and web portals. Progent also can provide experience with multiple web development technologies and can help clients to build, expand, repair, or migrate web applications to take advantage of the most current web technology.

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    Progent is a Microsoft Certified Partner with special competencies such as Advanced Infrastructure Solutions. Microsoft Certified Partners are the most successful organizations who receive the top customer satisfaction and are afforded the closest operational relationship with Microsoft. The knowledge, skills, and dedication needed to earn the level of Microsoft Certified Partner pays dividends to Progent's customers by enabling Progent to provide your company better solutions for your information network.

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    E-Mail Guard is Progent's economical antispam and virus defense solution that offers small companies enterprise-quality protection from spam, viruses, DHA attacks, and other types of email-borne assaults on IT networks. E-Mail Guard is based on Postini's perimeter management technology, a full library of web-managed anti-spam and anti-virus services that stop email attacks before they are able to penetrate the corporate firewall. Perimeter Manager also lets administrators track and control their e-mail systems, regardless of server platform, hardware type, or geographic location.

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    Years of experience delivering Microsoft support and Cisco technology consulting has allowed Progent to build a unique capability for serving branch offices that require IT service with the responsiveness common to with small organizations but which offers effective client interaction, thorough documentation, and adherence to corporate IT standards. If your enterprise has a branch office situated anywhere in or any area covered by Progent's consultants, Progent can provide a broad range of on-premises and remote IT support services and network design expertise.

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    ProSight Email Security Gateway Services

    Progent's ProSight Email Guard solution uses the technology of top data security companies to deliver centralized management and comprehensive protection for your email traffic. The powerful structure of Progent's Email Guard managed service combines a Cloud Protection Layer with a local gateway appliance to offer complete protection against spam, viruses, Dos Attacks, DHAs, and other email-borne threats. Email Guard's Cloud Protection Layer serves as a first line of defense and keeps the vast majority of threats from reaching your network firewall. This reduces your vulnerability to external attacks and conserves system bandwidth and storage. Email Guard's on-premises gateway appliance provides a further layer of analysis for inbound email. For outgoing email, the local gateway provides AV and anti-spam protection, policy-based Data Loss Prevention, and encryption. The on-premises security gateway can also assist Exchange Server to track and protect internal email traffic that originates and ends inside your security perimeter.

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    Progentís certified Cisco IT security consultants provide high-level PIX Firewall and ASA Firewall consulting services covering architecture, integration, and support of Cisco firewall and Cisco security technology. The PIX and ASA Security Appliance Series of Cisco firewalls delivers strong user and application policy enforcement, sophisticated attack defense, and safe connectivity services. Ranging from economical, plug-and-play desktop devices for small and home businesses to scalable enterprise-level products, Cisco PIX and ASA Firewalls provide a high level of security, high throughput, and excellent reliability for IT systems of any size. PIX Firewalls and ASA Firewalls are based on a hardened, specially designed operating system, minimizing common OS-specific security holes.

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    Progent offers a variety of network support bundles for small businesses. These information technology outsourcing and server monitoring solutions are based on the proactive problem handling abilities of System Center Operations Manager 2007, a state-of-the-art server and IT support software platform that tracks the reliability, throughput, and safety of your information system and isolates incipient troubles before they can bring down your system. With Progent's economically priced IT service programs, small organizations can select a simple co-sourcing package built around Microsoft Operations Manager with network monitoring, reporting, Help Desk and online troubleshooting or a complete 24x7 outsourcing solution.

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    Progent's ProSight Email Guard uses the technology of leading data security companies to deliver centralized management and world-class security for all your inbound and outbound email. The powerful architecture of ProSight Email Guard managed service combines a Cloud Protection Layer with an on-premises gateway appliance to offer complete protection against spam, viruses, Dos Attacks, DHAs, and other email-borne malware. Email Guard's Cloud Protection Layer serves as a preliminary barricade and blocks most threats from making it to your network firewall. This decreases your exposure to inbound threats and conserves system bandwidth and storage. Email Guard's on-premises gateway appliance adds a further layer of inspection for inbound email. For outgoing email, the on-premises security gateway provides AV and anti-spam protection, DLP, and encryption. The on-premises security gateway can also assist Microsoft Exchange Server to monitor and protect internal email traffic that originates and ends inside your corporate firewall.

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    Progent is a Microsoft Certified Partner with accredited competencies such as Advanced Infrastructure Solutions and Information Worker Solutions. Microsoft Certified Partners are the most successful organizations who receive the top customer endorsement and are afforded the tightest working relationship with Microsoft. The knowledge, skills, and commitment required to achieve the status of Microsoft Certified Partner pays dividends to Progent's clients by enabling Progent to provide your company better technical solutions for your IT network.

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    System Center Configuration Manager automates software deployment and updating, simplifies compliance settings management, inventories network assets, guards against company data leakage, performs network health monitoring, allows secure end-user self service, and delivers a single point of control for administering multi-OS ecosystems based on on-prem, cloud-centric, or hybrid deployment architectures. Progent's Microsoft-certified Configuration Manager consulting team and Azure cloud integration specialists can help your organization with any facet of planning, implementing, operating and troubleshooting a System Center Configuration Manager solution for on-premises, cloud, or hybrid environments.

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    Progent's Citrix-certified consultants can assist your organization to assess the potential business benefits of the various editions of Essentials for Hyper-V, help you to integrate Citrix administration utilities in your Hyper-V network, and show you how to deploy Citrix Essentials to improve the performance, uptime, flexibility, and fault tolerance of your virtualized network while lowering the cost of resources and operations and streamlining administrative processes.

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    Progent offers customized remote training for popular client applications and operating systems including Microsoft Office Excel, Word, PowerPoint and Visio plus Acrobat Writer, Adobe Photoshop, Crystal Reports, and Windows 10. Remote training offers the advantages of traditional physical classroom instruction, such as immediate communication between students and teachers, but avoids the costs of travel and the hassle of attempting to synchronize the availability of multiple workers. Available to individuals or groups of any size, Progent's live online training allows the instructor to run the class from an online facility while the clients can be dispersed across a campus or across the country. Live online education deploys proven teaching tools like virtual white boards, electronic hand-raising, and shared applications. Sessions can be short and personalized to specialized subjects or longer in time and broader in scope.

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    Progent's support experts in Apple OS X and Windows technology can help you combine Apple Macintosh and Windows systems into seamless environments with resource sharing and workgroup functionality. Enabling productive cooperation among a variety of servers and desktops powered by Apple Mac OS and Microsoft Windows requires broad knowledge of and background with Mac and Windows products. Progent's background in Microsoft and Apple service makes it possible to offer world class support to businesses that rely on these platforms to maintain their strategic edge. Progent's consultants can also help you to integrate Apple's iPhones and iPads to operate with smoothly with your Windows environment.

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    Progent's Microsoft-certified consultants can help you plan, document, implement, manage, and repair a network-wide migration to 64-bit server and client operating systems and business applications. Progent can help you pilot your 64-bit environment to verify that it handles all of the key 32-bit applications that you want to retain as well as the latest 64-bit versions of software you wish to install.

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    Progent's Microsoft-certified professionals can assist you you to evaluate the benefits of Windows Server 2008 for your business, create test programs and migration plans, install Windows Server 2008 with your network environment and workload, educate your support personnel how to run enhanced administration utilities, and deliver ongoing consulting and support via budget-friendly alternatives such as Help Desk service and online technical support.

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    SQL Server 2005 delivers indispensable, standardized tools to IT experts and information workers, reducing the complexity of designing, integrating, managing, and using company data and database programs in environments ranging from mobile devices to corporate information networks. The complexity and integration demands of Microsoft SQL Server 2005 call for an IT consulting firm with real-world experience and wide knowledge in planning and deploying data-driven, comprehensive business IT applications. The expertise of Progent's Microsoft-certified technical team, with an average of over 10 years of professional work involving Microsoft integration, ensures you success in planning, configuring and managing Microsoft SQL Server 2005 applications that are well integrated with the Microsoft .NET platform.

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    Progent's Microsoft-certified Internet Security and Acceleration Server consulting experts have broad experience developing corporate security solutions for information systems with many sites, mobile users, and mission-critical web-based applications. A Progent ISA 2004 Firewall engineer is ready to help your small business design and deploy a configuration of Microsoft ISA Server 2004 that supports your IT security requirements without restricting your productivity.

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    Microsoft Lync 2013, rebranded Skype for Business, enables organizations of any size to create a centrally managed and protected communications ecosystem that supports the modern BYOD computing style with instant messaging (IM), presence, web meetings with application sharing and whiteboard, as well as IP and PSTN calling across a wide assortment of desktop and handheld clients. Progent's Microsoft-certified Lync 2013 experts and system integrators can help you to assess the advantages of Lync 2013, design an in-house, cloud-resident (via Microsoft Lync Online) or mixed topology suitable for your present and long-term goals, deploy Lync 2013 in a way that expedites your return on investment, and provide live webinar and onsite training to your IT team and users. Progent offers expertise in key pieces of a Lync Server 2013 deployment including Windows Server, SQL Server and Exchange Server, and Progent can assist your organization to combine Lync 2013 with key Office and Office 365 applications including Outlook clients and PowerPoint.

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    Progent's proven ransomware recovery experts can assist you to reconstruct a network victimized by a ransomware cryptoworm such as Ryuk, Dharma, NotPetya, or MongoLock.

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    Progent's Jabber consultants can provide online or on-premises expertise to assist businesses of any size to plan, implement, maintain, upgrade or debug Cisco Jabber solutions and Cisco Unified Communications Manager ecosystems. Progent offers in-depth support for the technologies that go into building an end-to-end Jabber solution such as Cisco network devices and management tools, Microsoft Office 365 apps, Windows and Mac computers, Apple iOS and Android smartphones and tablets, SIP trunking, WiFi networks, cyber security, cloud computing, immersive telepresence systems, PBX products, business continuity, and the many other pieces of a cohesive collaboration solution.

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    Progent's Microsoft-certified Windows Server 2019 consultants can assist your company to plan and carry out a cost-effective migration to Windows Server 2019 using your current deployment architecture or a new cloud-hosted or hybrid deployment model. Windows Server 2019 offers major enhancements in capacity, speed, ease of management, virtualization, cybersecurity, hybrid local/cloud integration, availability, and Linux support.

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    Progent offers a variety of network service packages for small businesses. These IT outsourcing and server monitoring services are based on the anticipatory problem solving capabilities of Operations Manager 2007, a next-generation network and IT support software platform that monitors the availability, throughput, and security of your network and isolates potential problems before they can disrupt your system. With Progent's economically priced IT service packages, small companies can select a simple co-sourcing service program based on Operations Manager 2007 with server monitoring, reporting, Help Desk and online service or a complete 24x7 outsourcing package.

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