Fast Phone Help for Dayton Ohio UNIX, Linux, or Sun Solaris NetworksFor small businesses in Dayton Ohio, Progent offers technical support for information systems powered by UNIX or Linux or for networks that include a combination of UNIX-family systems and Windows platforms. Progent has provided remote support to businesses in every state in the U.S. (Refer to Progent's customer testimonials). In addition, Progent offers the expertise of CCIE-qualified engineers for challenging infrastructure issues, as well as the assistance of CISSP-accredited security engineers to help with high-level security architecture and disaster recovery planning.

Progent's remote technical support services offer exceptional value due to the fact that they have the real-world experience and the sophisticated tools to solve most network issues quickly. This lowers immediate costs because solutions take up a smaller number of billable minutes. Remote help also avoids the expense of dispatching an engineer to your location. Your organization benefits additionally in incidental expenses by reducing or eliminating system downtime and related losses stemming from business disruption, upset customers and vendors, unproductive employees, and distracted management.

Progent's pricing policy for online help is designed to stretch your network support dollar. Progent charges on a per-minute basis for phone assistance, so you pay exclusively for the support that you receive. In contrast to typical online service companies, Progent imposes no initialization surcharge or minimum fees. Progent's one-minute billing unit and clean policy for billing prevent situations where speedy. minor fixes somehow turn into substantial invoices. Progent's skill at solving technical issues efficiently translates into your company conserving money.

Progent's Online Technical Support Tools
Through years of experience, Progent has developed a set of customized tools and field-proven methodologies that permit the maximum level of efficiency for remote technical support and repair for small and midsize company IT networks. Progent offers protected Virtual Private Network support for gateways from a variety of leading vendors including Microsoft, Cisco, Juniper Networks, Netscreen and Checkpoint. Secure VPN connectivity permits the experts of Progent's remote service group to access your computer system remotely without compromising network security.

Progent's proprietary service database application maintains comprehensive records of all service that Progent's clients have been provided. Progent's staff service personnel have access to the specifics of all help delivered to each customer by any engineer. This archive of trouble tickets and responses is stored as an easily searchable proprietary database that allows Progent's remote support professionals to share their experiences with the whole team to make sure that the value of Progent's support services grows daily. Progent's high-level certifications and working associations with major technology companies including Cisco and Microsoft make available additional massive support knowledge bases and allow quick response from vendors' in-house support staff so Progent's online consulting experts can come up with the best resolutions promptly.

Get Online UNIX/Linux, Solaris, or Apple macOS and OS X Computer Support from Progent
To get started with Progent's remote support in Dayton Ohio or to learn additional information about Progent's online support programs, call Progent at 1-866-PROGENT (866-776-4368) or see Contact Progent. If your company has an urgent need for network support, go to Immediate Emergency Support.

Phone-based Technical Support Services Provided by Progent
Progent's remote network support engineers have advanced credentials in a comprehensive array of disciplines. This breadth of technical skills permits Progent's consultants to resolve practically any crisis likely to take place in a small or midsize company network. Credentials awarded to Progent support experts in UNIX-family technologies include Sun Certified Network Administrator, Red Hat Certified Engineer, Red Hat Certified Technician, Apple Certified System Administrator, Apple Certified Support Professional, and Apple Certified Technical Coordinator. Cisco certifications awarded to Progent service consultants include Cisco Certified Internet Expert in Routing/Switching and Security, plus Cisco Certified CCNP, CCNA, Security Professional, CCVP, CCDA and CCDP.

To provide assistance to companies with mixed-OS environments, Progent also offers the skills of consultants who have high-level Microsoft credentials including Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Application Developer (MCAD). Progent's security experts include Certified Information Security Manager Engineers, CISSP-certified cybersecurity specialists, and Information System Security Architecture Professional (ISSAP) engineers.

Phone-based support provided by Progent to clients in Dayton include:

  • UNIX, Linux, Solaris, and macOS and OS X Support Services
    Progent's UNIX/Linux, Solaris, and Apple macOS and OS X remote support services cover a wide array of information technology such as network infrastructure, messaging systems, system and process security, UNIX/Linux and Microsoft Windows integration, virtual server technologies for server hardware economization and easy administration, and migration from older applications to the latest Microsoft Windows or Linux-powered solutions. Progent's group-oriented approach to resolving technical problems enables quick escalation, when required, to consultants with task-relevant experience to tackle challenging situations. This expedites solutions of urgent problems, reduces lost productivity, and cuts service expense.

    Progent's UNIX and Linux consultants can provide urgent remote help for diagnosing anomalies affecting UNIX/Linux systems based on popular variants of UNIX including:

    • Apple macOS and OS X
    • Sun Solaris
    • IBM AIX Operating System
    • HP-UX (Hewlett Packard UNIX)
    • Berkeley UNIX (BSD)
    • SCO UNIX
    • Silicon Graphics IRIX
    Important Linux versions for which Progent offers expertise include:
    • RedHat Linux
    • SUSE Linux
    • Debian GNU/Linux
    • Slackware

  • Talk to a Cisco Certified Internetwork Expert for High-level Infrastructure Troubleshooting
    Cisco CCIE Engineers for Dayton OhioThe Cisco Certified Internetwork Expert certification is the top recognition for network consultants, and validates an individual's technical knowledge at the expert level. Cisco qualified CCIEs can handle the most stubborn challenges associated with network design, integration, administration, security, and repair. Cisco CCIEs operate with the highest priority with Cisco's internal product support engineers in isolating anomalies with IOS network administration tools and coming up with alternate approaches or locating program patches. Cisco CCIEs provide excellent value because their deep experience enables them to resolve even the most intractable problems quickly. In typical cases, less seasoned service providers can struggle for many hours or even days with the same tasks that a Cisco-qualified CCIE can dispose of in a few minutes. Few support providers make CCIEs accessible to help small and medium sized businesses. Progent can provide quick telephone access to a Cisco authorized CCIE so your company can receive timely help for severe network issues that are impacting business productivity but are outside the scope of your regular computer maintenance resources. Progent's CCIE engineers can connect to your environment by means of sophisticated remote support tools to provide fast, safe, and economical diagnosis and repair. Progent's Cisco CCIEs offer assistance with the entire range of Cisco's market leading selection of connectivity devices including PIX Series Firewalls and ASA 5500 Series Firewalls, Catalyst FWSM modules, protected high-speed and integrated services routers, wireless access points and bridges, Meraki cloud-managed Wi-Fi APs, Voice over IP (VoIP) systems, Catalyst switches, plus Virtual Private Network (VPN) products.

  • Certified MS Windows Expertise
    Microsoft Windows Support for Dayton OhioProgent's Microsoft-premier online support experts can provide computer system troubleshooting and consulting assistance for the complete line of Microsoft server products. Progent is a Microsoft Certified Partner and can offer your company the expertise of consulting professionals who can assist your company with a broad range of technology support services such as Windows Server 2012 R2 planning and deployment, Windows Server 2008 R2 set up, Microsoft Exchange 2019 integration, MS Exchange 2016 Server migration, Exchange 2013 consulting, Exchange 2010 management, SharePoint 2016 migration and hybrid deployment expertise, SharePoint 2019 design and integration, Microsoft Teams configuration help, Skype for Business planning and deployment support, Lync Server 2013 integration and Office Communications Server 2007 troubleshooting, Microsoft Forefront TMG 2010 management and ISA Server maintenance, Microsoft SQL Server 2019 integration expertise, Microsoft SQL Server 2017 consulting, SQL Server 2016 migration and programming, and Microsoft SQL Server 2014 consulting, Systems Center Operations Manager (SCOM) network monitoring, Project Server and Server Online planning, SBS Server consulting, and Windows Essentials migration and cloud integration.

    Progent in addition offers a full range of online desktop services including Microsoft Windows 7 migration, preparing for to 64-bit workstation applications, integrating Office 2010, and streamlining Business Desktop Deployment.

  • CISSP, ISSAP, and CISM Premier Network Security Professionals
    CISSP Certified Network Security Consultants for Dayton OhioProgent's qualified CISM and CISSP network security engineers offer a variety of security services to strengthen the immunity of your UNIX/Linux, Solaris, Apple Mac or Microsoft Windows network against attacks or assist your company to clean up rapidly following a serious penetration. Security consulting services available from Progent include: thorough security audits using tools such as GFI LANguard Network Security Scanner, NMAP Port Scanner, and products from Solar Winds tools and Nikto; quick cleanup after virus and worm attacks; installing firewalls; designing secure techniques for remote and mobile connectivity; guarding your messaging system against viruses, spam and DHA attacks; and offering 24x7 network monitoring.

  • Hybrid Cloud Solutions
    Azure Integration ConsultantsProgent offers advanced online consulting support to help businesses of all sizes integrate their networks with popular public clouds such as Azure and Amazon AWS. Progent can help you to plan and manage hybrid ecosystems that can include Windows and Linux operating systems and applications in both cloud-based systems or in hybrid architectures that seamlessly combine physical IT assets as well as public cloud services. To help you to integrate cloud services with physical datacenters, Progent can provide a range of cloud integration services that include Microsoft 365 Exchange Online integration solutions with on-premises Exchange, Azure hybrid cloud integration, Amazon Web Services hybrid cloud integration support, Amazon Web Marketing Service programming and troubleshooting, and Google Cloud Platform (GCP) integration consulting. Progent has over 20 years of experience providing advanced consulting expertise online, and Progent can make sure you successfully carry out your cloud integration projects on schedule and affordably.
Special Consulting Programs Offered by Progent
Progent offers the services of seasoned remote consulting experts for contract projects that small companies frequently request. Progent's rates for ongoing consulting projects are set according to the level of expertise of the consultants assigned. Progent's background in these important areas of computer technology enables customers to execute major initiatives economically and on schedule. Progent's special online consulting solutions include:
  • Call Center Expertise
    Progent's Call Center service offerings for small businesses with networks based on UNIX/Linux, Sun Solaris, Apple macOS and OS X, Cisco, or Microsoft platforms include comprehensive Help Desk Call Center outsourcing, Virtual Helpdesk support services, and Help Desk consulting. Progent's Standard Help Desk Call Center support services are designed for small businesses who don't have the money or time to support an in-house Help Desk but who need fast communication with an efficient Help Desk Call Center with professional phone assistance as well as the technical depth to escalate the most challenging trouble tickets to advanced engineers.

    Progent's shared Help Desk services allow your business to split responsibilities for Help Desk support transparently between your IT team and Progent's nationwide pool of veteran technical support engineers and matter experts (SMEs). Progent's Co-managed Help Desk service is an advanced service desk solution based on the leading professional services automation (PSA) platform for managing end-user service requests, ticket lifecycle, accountability, status tracking, and reporting.

    Progent's Help Desk consulting expertise can guide you in building an efficient new Help Desk Call Center or enhancing your established one, identifying or enhancing Help Desk Call Center software to meet the particular needs of your corporation, or providing temporary phone support personnel to reinforce your in-house Help Desk resources to deal with high-demand scenarios like software transitions, mass upgrades, or rolling out brand new applications.

    Progent's Help Desk Call Center staff of veteran network professionals offers your customers in Dayton Ohio rapid access to a dependable support group with years of background providing telephone-based consulting and remote repair service for networks based on UNIX/Linux, Sun Solaris, Apple macOS and OS X, Cisco, or Microsoft products. Progent's focus is to give the Help Desk Call Center recognition as a key enabler of business efficiency, and Progent's intent is to resolve and not simply report IT problems.

  • Applications Services: Training, Custom Programming, and Problem Solving
    Progent's Applications Experts staff provides online professional consulting expertise and education in special application fields including ERP, Manufacturing Requirements Planning, custom financial systems, and Customer Relationship Management (CRM). Progent also can provide consulting, programming, and training for familiar Microsoft applications such as Microsoft CRM, Office Project, Microsoft Word, and Microsoft Office Excel. To learn more information on Progent's consulting, customization, and education services for UNIX/Linux, Solaris, Apple macOS and OS X, or Microsoft applications, go to Progent's Business Application Experts Group.

    Progent's Mac experts can nurture the imaginative aspect of Apple Mac systems by delivering phone-based help services and training in imaging, audio, and motion video. Progent's support professionals can provide help in a large selection of Mac creative tools including Photoshop, Illustrator, Adobe InDesign, QuarkXPress, MOTU Digital Performer, Final Cut Pro, and Adobe After Effects. Progent's Mac specialists can also assist you with special procedures like scanning or digitizing audio/video or building an audio/video production lab.

    Online Network Monitoring Services
    Progent offers businesses in Dayton Ohio remote network and server monitoring support based on MS System Center Operations Manager IT infrastructure monitoring and reporting, customized by Progent to suit your environment so your network support is proactive and automated. By spotting looming issues before they grow into crashes, proactive monitoring can ward off inconvenient and costly information system failures. Progent can also deploy network monitoring utilities like Nagios and MRTG to troubleshoot UNIX/Linux, Sun Solaris, or macOS and OS X environments, Microsoft Windows networks, or systems that support a combination of platforms.

How Your Dayton Ohio Business Can Contact Progent's Remote Support Professionals
To get in touch with Progent about emergency phone-based support with UNIX/Linux, Sun Solaris, or Apple macOS and OS X environments, visit Progent's Urgent Phone-Based Help, telephone 1-800-993-9400, or visit Contact Progent.

Ohio State Contact Information:
Progent offers consulting services and onsite technical support throughout the state of Ohio.

Onsite IT Consulting
Progent locations in Ohio State

City Address Phone Link
Akron 1717 Brittain Rd
Akron, OH 44310
United States
(234) 285-6100 Akron Network Support Services
Cincinnati 250 East 5th Street, 15th Floor
Cincinnati, OH 45202
United States
(513) 808-9721 Cincinnati Network Support Services
Cleveland 2515 Jay Ave.
Cleveland, OH 44113
United States
(440) 596-5997 Cleveland Network Support Services
Columbus 20 S 3rd St, Suite 210
Columbus, OH 43215
United States
(614) 826-7776 Columbus Network Support Services
Dayton 301 W 1st St, Suite 200
Dayton, OH 45402
United States
(937) 519-4355 Dayton Network Support Services
Toledo 5533 Southwyck Boulevard, Suite 101
Toledo, OH 43614
United States
(419) 930-5536 Toledo Network Support Services




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    Altaro VM Backup from Hornetsecurity provides small and mid-size businesses a reliable and affordable solution for backing up and restoring Microsoft Hyper-V and VMware-based VMs. Altaro VM Backup can be deployed in on-premises, offsite, multi-site, and cloud-hosted architectures and also enables low-cost backup to Azure Block Blob storage. Altaro VM Backup defends against ransomware by leveraging Immutable Cloud Storage. This produces tamper-proof data that cannot be erased or modified by any user including root users. Progent is a certified Hornetsecurity/Altaro partner and offers a wide array of remote or on-premises consulting services to assist you to plan, install, manage and troubleshoot a comprehensive backup/restore solution based on Altaro VM Backup software. With ProSight Data Protection Services Altaro VM Backup, Progent delivers a fully managed backup/restore service based on Altaro VM Backup software.

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    Progent's Cisco-certified IP phone and video IP phone experts can help your business to integrate, manage, and debug Cisco IP phones, video IP phones and wireless IP handsets. Progent offers support for all versions of Cisco's IP phones from legacy Voice over IP products to the newest media phones. Progent's consultants can also help you to integrate your IP phones with Cisco Unified Communications Manager, originally known as CallManager, or with Unified CM Express to build a an advanced IP-PBX environment for unified messaging and company-wide collaboration. Progent can also help you to configure Cisco Unified Communications Manager apps that include Unified CM IM and Presence Jabber, Cisco Unity Express for voicemail, Cisco Unified Mobility for Single Number Reach, and Unified Contact Center Enterprise (UCCE) for creating an advanced customer contact solution. Progent can deliver support with all aspects of Cisco VoIP Phone integration including reviewing dial plans, setting up SIP trunking, installing ISR G2 routers with CUBE VoIP networking support, and creating Cisco UCS server clustering and Cisco Survivable Remote Site Telephony (SRST) systems for high availability.

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    Progent's UNIX family consulting experts provide small businesses and software developers assistance with managing and maintaining UNIX, Linux or Solaris environments that run with Microsoft-powered technology. Progent can give your organization contact with UNIX experts, support professionals certified by Microsoft and Cisco, and security specialists with CISA and CISSP certification. This broad array of expertise offers you an easy single consulting firm to show you how to create and manage a secure and reliable cross-platform network and communications infrastructure that allows UNIX and Microsoft coexistence by integrating Microsoft Windows with popular variants of UNIX including Apple Mac OS X, Solaris, AIX UNIX from IBM, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO, and SGI/Irix or leading Linux platforms including RedHat, SUSE Linux, CentOS Linux, Ubuntu Linux, PCLOS, fedora Linux, Gentoo, Mandrake/Mandriva, Debian-GNU, and Slackware.

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    Progent's certified Internet Security and Acceleration Server consultants have long experience developing ISA Server-based security installations for information systems with multiple sites, remote workers, and line-of-business web applications. Progent's ISA Firewall experts are available to help your company in designing and implementing a configuration of ISA 2000 Server or ISA Server 2004 that meets your network security needs without adversely limiting your IT system accessibility. Progent's consulting professionals can help you upgrade from Microsoft Proxy Server from ISA 2000 Server to ISA 2006 Enterprise Edition Server or ISA 2006 Standard Edition Server.

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    Progent's Windows consulting experts can assist businesses of all sizes to evaluate Windows 10 or to migrate to Windows 10 from any earlier version of Microsoft Windows. Remote and on-premises assessment and upgrade support for Microsoft Windows 10 offered by Progent include ROI estimates, project supervision, application compatibility testing, test lab systems, virtualization architecture, Cloud and hybrid integration, mobile device management, teleworker access, security and compliance, streamlined deployment and administration, infrastructure optimization, wired/wireless convergence, business continuity planning, group and personal training for network management personnel and users, and ongoing consulting support.

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    Progent's Linux consulting experts offer small and mid-size companies and developers support for administering and supporting Linux systems that coexist with Microsoft-powered networks. Progent offers your business access to Linux consultants, support professionals certified by Microsoft and Cisco, and security experts with CISM and CISA credentials. This broad range of experience provides you with an easy one-stop consulting firm to help you build and manage a secure and robust cross-platform connectivity and communications solution that allows Linux and Microsoft coexistence by combining MS Windows with leading Linux variations including RedHat, SUSE Linux, CentOS, Ubuntu, PCLOS, fedora, Gentoo Linux, Mandriva Linux, Debian-GNU, and Slackware.

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    Progent offers access to the affordable services of remote Internet connectivity experts to help your company to assess or update your Internet services so your Internet connectivity solution matches your business requirements. Services available from Progent's engineers include evaluation of your existing bandwidth use, carrier and plan comparison and ordering, network provisioning, and overseeing a smooth move to a new ISP and/or service arrangement. Network provisioning can include enhancing existing routers and switches and deploying new ones, implementing firewalls, and upgrading fault-tolerant BGP architectures.

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    Progent's Microsoft-certified experts offer network support and technology consulting services for Microsoft .NET Servers and applications and for Windows Server 2012, 2008 and 2003. Progent's consulting team can help you design, integrate, troubleshoot and manage the entire family of Windows .NET Servers including Microsoft SQL Server 2012, Microsoft ISA Server, Microsoft Small Business Server, Exchange Server, Microsoft SharePoint Server, Windows Hyper-V, Lync Server, Project Server, and System Center Operations Manager.

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    Besides offering the expertise of Microsoft Dynamics GP consultants, Progent has experts in Microsoft Dynamics AX ERP Software, Microsoft Dynamics NAV Business Management Software, Microsoft Dynamics SL, Dynamics RMS, Macola ERP by Exact, MAS 90 by Sage Software, and QuickBooks Pro. Progent can provide programming, troubleshooting, management help, migration support, and 1-on-1 or group online training customized to meet your specific needs. Progent's experts also can help you build and maintain a secure, reliable server and communications foundation to run your ERP, MRP and accounting solutions.

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    Progent's Power BI experts can assist you to design, install, maintain, enhance or debug your Power BI environment. Progent can also help you to prepare your source data for Power BI reports and dashboards. Progent can assist you build and manage an on-premises, cloud, or hybrid architecture to run Power BI.

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    Specialists Printer firmware patch management

    Progent's support services for software/firmware update management offer organizations of all sizes a versatile and affordable alternative for assessing, validating, scheduling, implementing, and tracking software and firmware updates to your virtual and physical; servers, endpoints scanners, infrastructure appliances such as routers and wireless access points, and Internet-of-Things (IoT) devices such as alarms and robotics.

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    Progent's Technical Response Center offers low-cost nationwide extended hours online assistance for computer systems based on Windows and Cisco technology. Progent's Microsoft and Cisco-Premier service experts offer 24x7 telephone help and remote secure computer connection to isolate and resolve technical problems quickly and affordably.

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    Progent imposes no minimum fee and requires no retainer for support services provided during normal business hours. Progent's one-minute granularity eliminates big bills for quick repairs so you won't be tempted to allow minor problems to fester. .

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    Progent's Windows Server 2019 disaster recovery planning experts can assist your business to plan and deploy a DR/BC solution based on Microsoft's cloud-tested Failover Clustering tools including Cluster Sets, Storage Replica, Storage Spaces Direct, VM Load Balancing, and Cloud Witness.

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  • Immediate Integration Altaro VM Backup Scheduling
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    Altaro VM Backup from Hornetsecurity provides small and mid-size businesses a dependable and affordable platform for backing up and recovering Hyper-V and VMware-powered virtual machines (VMs). Altaro VM Backup can be deployed in on-premises, offsite, distributed, and cloud-hosted architectures and also supports cost-effective cloud backup to Microsoft Azure Block Blob storage. Altaro VM Backup defends against ransomware attacks by leveraging Immutable Cloud Storage. This creates tamper-proof backup data that cannot be erased or modified by any user including root users. Progent is a certified Hornetsecurity/Altaro partner and can provide a broad array of online or on-premises consulting services to assist you to design, install, manage and debug a modern backup and disaster recovery system powered by Altaro VM Backup. With ProSight DPS Altaro VM Backup, Progent offers a managed backup/restore service powered by on Altaro VM Backup software.

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