Urgent Online Support for Dayton Ohio UNIX, Linux, or Sun Solaris NetworksFor small companies located in Dayton Ohio, Progent offers help for information systems powered by UNIX, Linux, Sun Solaris, or macOS and OS X or for networks that include a mix of UNIX-family systems and Windows technology. Progent has provided online troubleshooting to businesses in all 50 states in the U.S. (Refer to Progent's client recommendations). In addition, Progent offers the expertise of Cisco CCIE-certified engineers for complex infrastructure problems, plus the assistance of CISSP and CISM-certified security consultants to help with advanced security design and business continuity preparedness.

Progent's remote support services offer excellent leverage because they are equipped with the real-world experience and the advanced tools to solve most network problems rapidly. This reduces immediate expenses since service calls take up a smaller number of chargeable minutes. Online support also eliminates the cost of sending a consultant to your site. Your company saves even more with indirect expenses by reducing or eliminating system downtime and related losses resulting from business disruption, upset clients, idle employees, and de-focused management.

Progent's billing policy for remote support is structured to maximize the impact of your IT service dollar. Progent charges by the minute for telephone-based consulting, so you are invoiced exclusively for the support that you receive. In contrast to typical remote support companies, Progent requires no startup charge or minimum fees. Progent's one-minute billing unit and clean model for billing prevent situations where quick solutions somehow turn into major invoices. Progent's skill at solving problems quickly translates into your company conserving cash.

Progent's Online Service Tools
Over the years, Progent has fine tuned an array of customized technologies and proven methodologies that promote the maximum level of efficiency for online help and troubleshooting for small and midsize business information systems. Progent offers protected Virtual Private Network support for VPN gateways from multiple popular vendors including Microsoft, Cisco, Juniper, Netscreen and Watchguard. Protected VPN connectivity enables the staff of Progent's online support team to communicate with your company's computer system without breaching system security.

Progent's proprietary technical support database application maintains thorough documentation describing all service that Progent's clients have been provided. Progent's team consultants have access to the details of all help delivered to every customer by any Progent consultant. This history of problems and solutions is organized as a readily retrievable internal database that allows Progent's online technical experts to share their experiences company-wide to make sure that the efficiency of Progent's technical support grows over time. Progent's advanced certifications and working relationships with key vendors including Cisco and Microsoft make available other extensive support knowledge bases and permit priority access to manufacturers' in-house engineering staff with the result that Progent's online consulting experts are able to determine the best solutions promptly.

Get Remote UNIX/Linux, Solaris, or macOS and OS X Computer Help from Progent
To get started with Progent's phone support in Dayton Ohio or to find out additional information about Progent's online support programs, call Progent at 1-866-PROGENT (866-776-4368) or visit Contact Progent. If your company has an urgent requirement for network support, go to Immediate Urgent Support.

Online Support Services Offered Progent
Progent's online support professionals offer credentials in an extensive array of disciplines. This broad scope of IT skills allows Progent's engineers to resolve almost any crisis that may occur in a small business information system. Credentials held by Progent support experts in UNIX-family technologies include Certified Network Administrator for Solaris, Red Hat RHCE, Red Hat RHCT, Apple ACSA, Support Professional (ACSP), and Apple Certified Technical Coordinator. Cisco certifications earned by Progent technical support engineers include Cisco Certified Internet Expert in Routing/Switching and Security, plus Cisco Certified CCNP, Network Associate, Security Professional (CCSP), CCVP, and Design Associate.

To provide assistance to clients with multi-OS environments, Progent also provides access to engineers with high-level Microsoft certifications including Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Application Developer (MCAD). Progent's security engineers include CISM consultants, CISSP network security specialists, and CISSP-ISSAP engineers.

Online technical services Offered by Progent to clients in Dayton include:

  • UNIX/Linux, Sun Solaris, and macOS and OS X Expertise
    Progent's UNIX, Linux, Solaris, and Apple macOS and OS X remote consulting services address a broad range of information technology such as system architecture, messaging solutions, network and operational security, UNIX and Windows integration, VMware products for server consolidation and easy management, and migration from legacy systems to the latest Windows or Linux solutions. Progent's group-oriented approach to resolving technical issues enables quick escalation, when required, to consultants with appropriate expertise to handle challenging situations. This accelerates solutions of urgent problems, reduces network downtime, and cuts service expense.

    Progent's UNIX and Linux consultants can offer emergency remote help for analyzing anomalies within UNIX/Linux systems based on leading derivatives of UNIX including:

    • macOS and OS X
    • Solaris
    • IBM AIX Open UNIX
    • HP-UX
    • BSD
    • SCO
    • Silicon Graphics IRIX (SGI/IRIX)
    Important Linux platforms for which Progent can provide expert support include:
    • RedHat
    • SUSE
    • Debian GNU/Linux
    • Slackware Linux

  • Contact a Cisco CCIE for High-level Infrastructure Problem Solving
    Cisco Consultants for Dayton OhioThe Cisco CCIE certification is the highest recognition for network engineers, and indicates an individual's network technology skills at the expert level. Cisco CCIEs can resolve the most complex issues encountered in network infrastructure planning, integration, maintenance, protection, and problem solving. Cisco CCIEs operate on a privileged basis with Cisco's in-house engineers in analyzing problems with Cisco IOS Software network management tools and coming up with workarounds or locating program updates. Cisco qualified CCIEs are an exceptional value since their deep expertise enables them to solve even the most difficult problems quickly. In typical instances, less seasoned engineers can wrestle for hours or days with identical problems that a Cisco CCIE can resolve in minutes. Few support organizations make CCIEs available to help small and mid-size businesses. Progent can provide fast telephone contact with a Cisco authorized CCIE so your company can get timely support for severe network issues that are impacting business efficiency but are not within the scope of your ordinary network service resources. Progent's CCIE consultants can communicate with your computer system by means of the latest remote support technology in order to perform quick, secure, and economical diagnosis and repair. Progent's Cisco CCIEs offer expertise in the entire range of Cisco's industry-leading family of connectivity devices such as PIX Series Firewalls and ASA 5500 Firewalls, the Catalyst FWSM modules, secure broadband and IS routers, wireless access points, Meraki cloud-managed access points, wired and wireless Voice phones and systems, Catalyst switches, plus VPN solutions.

  • Certified MS Windows Expertise
    Windows Support for Dayton OhioProgent's Microsoft-expert online service engineers can provide computer system repair and IT support for all Microsoft server platforms. Progent is a Microsoft Certified Partner and can provide your organization the expertise of support professionals who can assist your company with a wide variety of platform support such as Windows Server 2012 R2 integration, Windows Server 2008 R2 installation, MS Exchange 2019 Server planning and configuration, Microsoft Exchange Server 2016 migration, Exchange 2013 integration, Microsoft Exchange 2010 maintenance, SharePoint Server 2016 migration and hybrid deployment consulting services, SharePoint 2019 planning and integration, Microsoft Teams consulting, Skype for Business Server migration consulting, Lync Server 2013 integration and Microsoft Communications Server 2007 upgrade, Microsoft Forefront Threat Management Gateway management and ISA Server 2006 migration, Microsoft SQL Server 2019 integration expertise, Microsoft SQL Server 2017 consulting, SQL Server 2016 migration and programming, and SQL Server 2014 consulting, Systems Center Operations Manager network monitoring, Project Server training, Small Business Server 2011 consulting, and Windows 2012 R2 Essentials cloud integration.

    Progent in addition can deliver a full array of remote desktop support services including Windows 7 migration help, upgrading to 64-bit workstation software, configuring Microsoft Office 2010, and automating desktop configuration.

  • CISSP and ISSAP Certified Network Security Specialists
    CISSP Premier System Security Consultants for Dayton OhioProgent's accredited CISSP and ISSAP network security engineers can provide a range of security services to improve the defenses of your UNIX/Linux, Solaris, Mac or Microsoft Windows environment against internal or external threats or help your business to recover quickly following a serious penetration. Security solutions available from Progent cover thorough security audits using tools such as GFI LANguard Network Security Scanner, EEYE Vulnerability Scanner, and products from Metasploit and Hydra; quick recuperation from malicious attacks; installing firewalls; establishing secure architectures for remote and mobile communication; defending your email system against spam and DHA attacks; and establishing 24x7 network monitoring.

  • Hybrid Cloud Integration
    Azure Integration ConsultantsProgent can provide expert online support services to help businesses of all sizes connect their networks with popular public clouds including Azure and Amazon Web Services (AWS). Progent can help you to design and manage cost-effective ecosystems that support Windows and Linux operating systems and applications in either cloud-centric solutions or in hybrid topologies that combine on-premises resources along with public cloud services. To help you to integrate public clouds with physical datacenters, Progent offers a range of public cloud migration services that include Microsoft 365 integration solutions with on-premises Exchange deployments, Azure hybrid cloud integration, Amazon Web Services (AWS) hybrid cloud integration, Amazon Web Marketing Service development and troubleshooting, and Google Cloud planning and integration consulting. Progent has more than 20 years of background delivering high-level consulting services remotely, and Progent can help you successfully carry out your cloud migration initiatives quickly and within your budget.
Additional Support Services Available from Progent
Progent offers the skills of seasoned online consulting experts for special IT projects that small businesses often need. Billing charges for longer-term consulting projects are set based on the qualifications of the engineers assigned. Progent's background in these special areas of information technology enables clients to execute critical initiatives economically and on schedule. Progent's special online consulting solutions include:
  • Help Desk Support
    Progent's Call Center service options for small and midsize businesses with networks that incorporate UNIX, Linux, Solaris, Apple macOS and OS X, Cisco, or Microsoft products include comprehensive Help Desk Call Center outsourcing, Virtual Help Desk support services, and Helpdesk consulting. Progent's Standard Help Desk support services are ideal for small organizations who lack the money or time to support an internal Help Desk but who need fast access to an effective Help Desk Call Center with proficient telephone support as well as the in-depth expertise to escalate complex problems to high-level engineers.

    Progent's shared Help Desk services make it possible for your business to split the load for Help Desk support transparently between your in-house IT staff and Progent's nationwide pool of seasoned technical support engineers and subject matter experts. Progent's Help Desk Co-management service is an advanced service desk solution built around the leading professional services automation (PSA) platform for managing end-user service requests, ticketing, ownership, status tracking, and metrics.

    Progent's Call Center consulting services can guide you in establishing an effective new Call Center or improving your established one, evaluating or enhancing Help Desk application software to handle the particular demands of your corporation, or providing temporary phone support staff to supplement your internal Help Desk resources to handle unusually busy situations such as software transitions, mass upgrades, or rolling out new applications.

    Progent's Help Desk Call Center staff of veteran information technology consultants offers your workers in Dayton Ohio immediate communication with a dependable technical support group with years of background delivering telephone-based consulting and remote diagnostics for IT systems that incorporate UNIX/Linux, Sun Solaris, Apple macOS and OS X, Cisco, or Microsoft components. Progent's concentration is to earn the Help Desk Call Center recognition as a major contributor to company productivity, and Progent's goal is to solve instead of merely track network problems.

  • Applications Support: Education, Programming, and Integration
    Progent's Applications Experts Team provides phone-based and in-depth engineering support and training in key business application areas that include ERP, MRP, custom programming for accounting packages, and Customer Relationship Management. Progent also can deliver consulting expertise, custom development, and education for familiar Microsoft business applications including Microsoft CRM, Office Project, MS Word, and MS Office Excel. To read additional information about Progent's expertise, programming, and education services for UNIX/Linux, Sun Solaris, Apple macOS and OS X, or Microsoft applications, see Progent's Business Application Experts Team.

    Progent's Apple Mac professionals can support the imaginative aspect of Apple Mac environments by offering phone-based help services and training in graphics, audio, and video. Progent's consultants can provide expertise in a range of Macintosh applications including Photoshop, Illustrator, InDesign, QuarkXPress, MOTU Digital Performer, Apple Final Cut Pro, Apple Motion, and After Effects. Progent's Mac specialists can also assist you with specific jobs like scanning or digitizing audio/video or building an audio/video post production facility.

    Remote Network Monitoring Support
    Progent can provide businesses in Dayton Ohio remote computer system monitoring support centered around Microsoft System Center Operations Manager IT infrastructure monitoring, customized by Progent to suit your environment so your network support is proactive rather than reactive. By spotting looming issues before they evolve into downtime, proactive monitoring can ward off stressful and costly service crises. Progent can also deploy network monitoring products such as Nagios and MRTG Graphical Traffic Load Monitor to analyze UNIX/Linux, Sun Solaris, or macOS and OS X networks, Microsoft Windows environments, or systems that incorporate a mix of OS platforms.

How Your Dayton Ohio Company Can Contact Progent's Online Technical Support Professionals
To get in touch with Progent about emergency phone-based help with UNIX, Linux, Solaris, or Apple macOS and OS X environments, visit Progent's Emergency Phone-Based Help, call 1-800-993-9400, or go to Contact Progent.

Ohio State Contact Information:
Progent offers consulting services and onsite technical support throughout the state of Ohio.

Onsite IT Consulting
Progent locations in Ohio State

City Address Phone Link
Akron 1717 Brittain Rd
Akron, OH 44310
United States
(234) 285-6100 Akron Network Support Services
Cincinnati 250 East 5th Street, 15th Floor
Cincinnati, OH 45202
United States
(513) 808-9721 Cincinnati Network Support Services
Cleveland 2515 Jay Ave.
Cleveland, OH 44113
United States
(440) 596-5997 Cleveland Network Support Services
Columbus 20 S 3rd St, Suite 210
Columbus, OH 43215
United States
(614) 826-7776 Columbus Network Support Services
Dayton 301 W 1st St, Suite 200
Dayton, OH 45402
United States
(937) 519-4355 Dayton Network Support Services
Toledo 5533 Southwyck Boulevard, Suite 101
Toledo, OH 43614
United States
(419) 930-5536 Toledo Network Support Services

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    Cisco's PIX 500 Series firewalls have been discontinued and Cisco may no longer support these devices. Progent still offers technical assistance for Cisco's PIX firewalls to help you with maintenance and Progent can in addition help you determine if you should adopt the latest firewall technology from Cisco. Progent's Cisco-certified specialists can help your company design and carry out a smooth migration to Cisco ASA 5500-X firewalls following leading practices.

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    Infor CloudSuite Industrial, previously branded SyteLine, is an ERP solution that incorporates over 25 years of background helping manufacturing and distribution companies to simplify supply chains and improve the efficiency of critical business processes to get products to market fast and meet customer schedules consistently. Progent offers the expertise of an ERP consultant with over 20 years of background with the Infor CloudSuite Industrial/SyteLine product family. Progent offers remote or on-premises consulting that can range from as-needed guidance to end-to-end solution design and project management outsourcing or co-sourcing. Sample consulting services available from Progent for CloudSuite Industrial/SyteLine include installation, migration, business analysis, application development, Configure/Price/ Quote, web site integration, troubleshooting, ETL, Microsoft 365 integration, training, and database administration.

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    Dynamics 365 Business Central (previously, formerly} called Microsoft Dynamics NAV and Navision) provides small and midsize businesses a single platform for financials, inventory control, operations control, project management, procurement, sales, demand forecasting, and business analytics. Progent's Dynamics Business Central experts can help your organization to maintain your older Dynamics NAV environment or migrate smoothly to a cloud-based, on-premises, or hybrid deployment.

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    Progent's Microsoft-certified SQL Server 2019 experts can help you to evaluate the advantages for migrating to SQL Server 2019 and can deliver rapid online or onsite access to consulting experts in system planning and deployment, software development, database administration, and network security.

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    Top Rated Identity Verification Troubleshooting

    Progent's Duo services incorporate Cisco's Duo cloud technology to defend against compromised passwords through the use of two-factor authentication (2FA). Duo enables one-tap identity confirmation on Apple iOS, Android, and other personal devices.

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    Progent offers live remote training for an array of client apps and environments including Office and Microsoft 365 Excel, Word, PowerPoint and Visio plus Adobe Acrobat, Photoshop, Crystal Reports, and Microsoft Windows 10. Online instruction offers the advantages of conventional in-person instruction, such as instant communication between students and trainers, but eliminates the costs of transportation and the hassle of trying to accommodate the availability of many trainees. Available to individuals or groups of all sizes, Progent's virtual training allows the instructor to run the class from an online facility while the clients can be spread throughout a campus or across the the U.S. Live online instruction supports powerful teaching aids such as virtual white boards, electronic hand-raising, and collaborative desktops. Classes can be short and targeted to specialized topics or extended in duration and wider in coverage.

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    Progent's fault tolerant system experts provide reliability support, disaster recovery planning, network load balancing, high-availability interoffice connectivity, fault-tolerant Internet interface design, fault-tolerant data center services, and other fault-tolerant networking services to help your small business create a 24x7 network for strategic applications. Progent possesses the knowledge and experience to develop affordable, 24x7 systems by deploying the expanding suite of Microsoft Windows Cluster servers such as Windows Cluster Server 2003, Microsoft SQL Cluster Server, and Microsoft Exchange Cluster. Progent's Microsoft and Cisco authorized engineers can show you how to you design a fault tolerant mutli-location network with a completely redundant Internet interface and intelligent network load balancing.

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    Progent can help businesses of all sizes to migrate all or part of their computing infrastructure to the Microsoft Azure cloud. This can streamline network management and reduce hardware investments. Azure offers a comprehensive library of public cloud services and Progent can assist you to understand the benefits and limitations of various cloud networking architectures you can use with Azure. Progent can help you administer cloud-based or hybrid cloud and local apps and resources and make sure you avoid the typical mistakes small companies make when migrating to a public cloud. Progent can help you to configure cloud servers on Azure Virtual Machines, use VHD storage with Azure Storage, manage user identity with Azure Active Directory, and automate transparent backup mechanisms with Azure Backup. Progent can also show you how to configure firewalls and IPsec VPN connections and also to integrate Apple iOS devices and Android handhelds.

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    Progent's remote access and smartphone synchronization specialists can help your business to plan and configure connectivity solutions for remote desktop PCs, notebooks, and smartphones so they integrate seamlessly with your information network, enabling your business to improve the efficiency of your off-site workforce.

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    Progent offers access to the affordable services of online Internet connectivity consultants to assist your organization to assess or update your ISP services so your Internet access solution meets your business requirements. Support services provided by Progent include assessment of your current bandwidth use, carrier and service plan comparison and ordering, network provisioning, and overseeing a smooth switchover to a new carrier and/or service plan. Network provisioning can include optimizing current routers and switches and deploying new ones, implementing firewalls, and upgrading fault-tolerant BGP configurations.

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    Progent is one of the most experienced network consulting companies for integrating email and messaging systems powered by Microsoft Exchange 2000. Progent is skilled in helping small and mid-size businesses receive the full benefits of Exchange Server 2000 under typical situations including upgrading from Exchange 5.5, moving from an ISP-managed or POP3 e-mail system, and outsourcing your Microsoft Exchange 2000 support.

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    Progent can assist your business to evaluate the wealth of subscription options offered with Microsoft 365, formerly branded Office 365, and configure your network with Microsoft 365 in a way that delivers maximum business value. Progent supports cross-vendor environments that include Windows, macOS, and Linux operating systems. Progent can also assist your business to create and manage hybrid networks that seamlessly integrate on-premises and cloud-based products and services.

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    Server proliferation wreaks havoc on network budgets and administrative resources. Server reduction through a virtual architecture offers lower total cost of ownership of hardware and quicker ROI, more leveraged utilization of servers, simplified operations, increased network uptime, and easier manageability. Common uses for virtual machines are hardware consolidation, low-cost platforms for line-of-business legacy software based on outdated operating systems, and inexpensive isolation of software development or evaluation systems from on-line systems.

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    Cisco ASA Configuration Onsite Technical Support

    Progent's Cisco-premier CCIE network engineers can help you to maintain your current PIX or Cisco ASA 5500 security appliances and migrate to ASA 5500-X firewalls with Firepower Services. Progent can also help your company to plan, integrate, tune, administer and troubleshoot firewall environments built on Cisco ASA 5500-X firewalls with Firepower Services

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  • Windows 2012 R2 Online Help Microsoft Windows Server 2012 R2 Consultants
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  • Windows Server 2016 Multi-domain clusters Remote Consulting Integration Support Windows Server 2016 Migration

  • MCSE Expert Certified Windows 10 Consulting Services
    Microsoft Windows 10 SCCM Consulting Services

    Progent's Microsoft-certified consultants can assist organizations of all sizes to evaluate Windows 10 or to upgrade to Windows 10 from any earlier release of Windows. Remote and on-premises evaluation and migration support for Windows 10 available from Progent include Return on Investment estimates, project supervision, application compatibility testing, pilot systems, virtualization strategies, Cloud solutions, mobile management and synchronization, telecommuter connectivity, data and identity security, automated provisioning and administration, network optimization, wired/wireless convergence, disaster recovery planning, webinar training for network management personnel and end users, and ongoing technical help.

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  • Microsoft Exchange 2000 Upgrade Remote Troubleshooting
    Microsoft Exchange 2000 Upgrade Technical Consultant

    Progent is among the most qualified network support firms for designing email systems powered by Microsoft Exchange 2000 Server. Progent is skilled in helping small and mid-size companies get all the benefits of Exchange 2000 under typical scenarios including upgrading from Microsoft Exchange 5.5, moving from an ISP-managed or POP3 e-mail environment, and outsourcing your Exchange 2000 Server management.

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    Progent's Help Desk management and co-management services help businesses to cut costs and improve productivity.

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