UNIX and Linux Phone-based Emergency Help for
Dayton Small Business Network Systems
For small and midsize businesses in Dayton Ohio, Progent offers technical support for information systems powered by UNIX or Linux or for networks that feature a mix of UNIX and Windows technology. Progent has delivered remote troubleshooting to businesses in all 50 states in the United States. (Refer to Progent's client testimonials). Progent also can furnish the consultation CCIE-qualified network specialists for challenging infrastructure issues, plus the assistance of CISSP-certified security consultants to handle advanced security design and disaster recovery planning.
Progent's online technical support services offer exceptional leverage because they are equipped with the real-world background and the advanced tools to solve most information system problems quickly. Efficient support lowers immediate expenses because solutions accumulate a smaller number of chargeable consulting minutes. Online support also avoids the expense of dispatching a consultant to your location. Your company benefits additionally in incidental costs by minimizing or eliminating network outages and associated costs due to business disruption, upset clients, idle employees, and distracted executives.
Progent's billing model for remote support is structured to get the most out of your IT service dollar. Progent bills on a per-minute basis for telephone-based consulting, so you are invoiced exclusively for the services that you receive. Unlike typical remote service firms, Progent asks for no service activation charge or minimum job duration. Progent's one-minute granularity and clean model for pricing prevent situations where fast solutions manage to end up as big bills. Progent's skill at dealing with technical issues efficiently translates into your company conserving cash.
Progent's Remote Technical Support Technologies
Over the years, Progent has refined an array of customized technologies and proven methodologies which promote the highest degree of effectiveness for online technical support and troubleshooting for small and midsize company computer networks. Progent offers secure Virtual Private Network support for gateways from a variety of popular sources such as Microsoft, Cisco, Juniper Networks, Netscreen and Checkpoint. Secure VPN connectivity enables the staff of Progent's remote service group to communicate with your company's network remotely without breaching system security.
Progent's powerful service database application includes detailed histories describing the support that Progent's clients have received. Progent's staff engineers have the benefit of the history of all help delivered to every customer by any Progent consultant. This archive of problems and resolutions is organized as an easily retrievable internal knowledge base that enables Progent's online technical engineers to share their experiences company-wide to make sure that the effectiveness of Progent's support services improves over time. Progent's high-level certifications and close relationships with important industry leaders including Cisco and Microsoft make available additional vast support databases and allow quick access to vendors' internal support staff with the result that Progent's remote consulting experts are able to arrive at the best resolutions in the least time.
Start Receiving Online UNIX/Linux, Sun Solaris, or Apple macOS and OS X Network Assistance from Progent
To get started with Progent's remote services in Dayton Ohio or to learn additional information about Progent's online support options, contact Progent at
Remote Network Support Services Offered Progent
Progent's remote support engineers have credentials in a comprehensive array of products and technologies. This wide range of capability allows Progent's engineers to resolve virtually any emergency likely to take place in a small company information system. Credentials earned by Progent engineers in UNIX-family platforms include Sun Solaris SCNA, Red Hat Certified Engineer, Red Hat Certified Technician, Apple ACSA, Support Professional (ACSP), and Apple Certified Technical Coordinator. Cisco credentials owned by Progent technical support experts include Cisco Certified Internet Expert in Routing and Switching and Voice, plus Cisco Certified CCNP, Network Associate, Security Professional (CCSP), Voice Professional (CCVP), and Design Associate.
To help businesses with multi-platform networks, Progent also offers the services of engineers who have advanced Microsoft certifications such as Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Application Developer (MCAD). Progent's security experts include Certified Information Security Manager Engineers, CISSP network security experts, and Information System Security Architecture Professional (ISSAP) engineers.
Phone-based support available from Progent to customers in Dayton include:
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UNIX, Linux, Solaris, and macOS and OS X Support Services
Progent's UNIX/Linux, Solaris, and macOS and OS X phone-based consulting services address a wide range of computer technology such as system infrastructure, email solutions, network and operational security, UNIX and Microsoft Windows integration, VMware products for server hardware economization and simplified administration, and migration from older applications to the latest MS Windows or Linux-based environments. Progent's group-oriented methodology for resolving technical issues promotes fast escalation, if necessary, to consultants with task-relevant expertise to tackle complex scenarios. This accelerates solutions of urgent problems, minimizes network downtime, and lowers service costs.Progent's UNIX and Linux support engineers can provide emergency phone-based assistance for diagnosing problems affecting UNIX, Linux, or Solaris networks based on popular derivatives of UNIX including:
- macOS and OS X
- Solaris
- IBM AIX Open UNIX
- HP-UX
- Berkeley UNIX (BSD)
- SCO UNIX
- Silicon Graphics IRIX
- RedHat Linux
- SUSE
- Debian GNU/Linux
- Slackware
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Contact a Cisco Certified Internetwork Expert for Complex Infrastructure Troubleshooting
The Cisco CCIE credential is the top accreditation for network infrastructure consultants, and validates an individual's technical skills at the master level. CCIEs know how to handle the most stubborn challenges encountered in network design, integration, administration, protection, and troubleshooting. Cisco CCIEs can cooperate on a privileged basis with Cisco's internal product support engineers in analyzing anomalies with Cisco IOS network management tools and coming up with workarounds or identifying program patches. Cisco qualified CCIEs represent an exceptional cost-effectiveness because their deep experience enables them to solve the most complex problems quickly. In typical cases, less seasoned engineers can wrestle for many hours or even days with the same problems that a Cisco CCIE can resolve in a few minutes.
Few service firms make CCIEs available to assist small and medium sized companies. Progent can provide quick telephone contact with a Cisco CCIE so you can receive timely help for severe network issues that are lowering business productivity but are outside the scope of your local network maintenance group or consultant. Progent's Cisco CCIE support experts can tie into your network using advanced remote troubleshooting technology in order to perform quick, secure, and economical diagnosis and remediation.
Progent's Cisco-qualified CCIEs can provide assistance with the entire range of Cisco's popular family of infrastructure appliances such as PIX 500 Series Firewalls and ASA 5500 Series Firewalls, Catalyst Firewall Services Module (FWSM), secure high-speed and integrated services (IS) routers, wireless access points and bridges, Cisco Meraki cloud-managed Wi-Fi APs, Voice over IP (VoIP) systems, Catalyst switches, as well as Virtual Private Network (VPN) technology.
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Certified MS Windows Experts
Progent's Microsoft-certified remote service engineers can provide computer system troubleshooting and IT assistance for the complete line of Microsoft server technologies. Progent is a Microsoft Certified Partner and can provide your company the assistance of support engineers who can assist your company with a wide range of technology support including
Windows Server 2012 R2 integration,
Windows Server 2008 set up,
MS Exchange 2019 planning and configuration,
Microsoft Exchange 2016 planning and deployment, Microsoft Exchange 2013 integration,
Exchange 2010 maintenance,
SharePoint Server 2016 migration expertise,
SharePoint 2019 planning and integration, Microsoft Teams expertise, Microsoft Skype for Business Server planning and deployment consulting, Microsoft Lync Server 2013 integration and Office Communications Server upgrade, Forefront Threat Management Gateway 2010 administration and ISA Server maintenance, Microsoft SQL Server 2019 integration expertise, Microsoft SQL Server 2017 expertise, SQL Server 2016 migration and programming, and Microsoft SQL Server 2014 support,
Systems Center Operations Manager (SCOM) system monitoring and reporting,
Project Server and Server Online planning,
Small Business Server consulting, and
Windows Essentials cloud integration.
Progent in addition offers a broad array of online desktop support services such as Microsoft Windows 7 migration support, preparing for to 64-bit desktop software, integrating Microsoft Office 2010, and streamlining desktop configuration.
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CISM and CISSP Certified System Security Professionals
Progent's certified CISM and CISSP network security consultants can provide a variety of system protection services that can improve the protection of your UNIX/Linux, Sun Solaris, Apple Mac or Windows environment against internal or external threats or assist your company to recuperate rapidly after a damaging breach. Security support services offered by Progent include: comprehensive security audits using tools such as GFI LANguard, NMAP Port Scanner, and products from Solar Winds tools and Hydra; fast recovery from malicious attacks; setting up firewalls; building secure techniques for remote and mobile access; defending your email infrastructure from spam and DHA attacks; and setting up round-the-clock proactive monitoring.
- Hybrid Cloud Integration
Progent offers expert online support to help businesses of all sizes connect their IT infrastructure with popular public clouds such as Microsoft Azure and Amazon Web Services. Progent can assist you to design and manage hybrid environments that support Windows and Linux operating systems and applications in either cloud-centric solutions or in hybrid topologies that utilize local IT assets as well as cloud services. To help you to incorporate cloud services with networks, Progent can provide a variety of public cloud integration support services that include Office 365 Exchange Online integration with on-premises Exchange, Azure hybrid cloud solutions, Amazon AWS hybrid cloud integration support, Amazon Web Marketing Service (WMS) programming and debugging, and Google Cloud planning and integration consulting. Progent has over 20 years of background delivering advanced consulting services online, and Progent can make sure you successfully carry out your cloud migration initiatives quickly and within your budget.
Progent offers the skills of seasoned online consulting professionals for special projects that small companies often need. Billing charges for ongoing consulting projects are set according to the qualifications of the engineers involved. Progent's background in these special areas of information technology allows clients to execute critical initiatives economically and on time. Progent's special online engineering solutions include:
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Help Desk Call Center Services
Progent's Call Center programs for small businesses with networks based on UNIX/Linux, Sun Solaris, macOS and OS X, Cisco, or Microsoft platforms include full-service Call Center outsourcing, Virtual Helpdesk services, and Helpdesk operations consulting. Progent's Standard Help Desk Call Center services are well suited for smaller companies who lack the budget to support an in-house Help Desk Call Center but who need quick response from a reliable Call Center with proficient telephone assistance plus the technical depth to escalate the most challenging tasks to advanced consultants.Progent’s Co-managed Help Desk services allow your business to share the load for Help Desk services transparently between your in-house IT team and Progent's large roster of veteran desktop support technicians and subject matter experts. Progent’s Help Desk sharing service is an advanced service desk solution based on the leading professional services automation tool for handling end-user service requests, ticket lifecycle, accountability, progress tracking, and metrics.
Progent's Call Center consulting services can assist you in creating an effective new Help Desk Call Center or revamping your established organization, evaluating or enhancing Help Desk software to handle the particular needs of your corporation, or adding temporary phone support staff to supplement your existing Call Center group to deal with high-demand situations like software migrations, mass upgrades, or installing new applications.
Progent's Help Desk staff of experienced network experts gives your computer users in Dayton Ohio quick contact with a large support group with extensive experience offering telephone-based consulting and online troubleshooting for IT systems that incorporate UNIX/Linux, Sun Solaris, macOS and OS X, Cisco, or Microsoft products. Progent's mission is to give the Help Desk recognition as a solid enabler of business success, and Progent's aim is to fix rather than merely annotate IT problems.
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Business Applications Services: Training, Custom Programming, and Problem Solving
Progent's Applications Experts Group provides remote professional consulting support and education in special business application areas that include Enterprise Requirements Planning, MRP, custom programming for accounting packages, and CRM. Progent also can deliver consulting expertise, programming, and education for familiar Microsoft applications such as Microsoft CRM, MS Project, MS Office Word, and MS Excel. To find out more concerning Progent's consulting, custom development, and education services for UNIX, Linux, Sun Solaris, macOS and OS X, or Microsoft applications, refer to Progent's Applications Experts Group.Progent's Mac professionals can nurture the artistic facets of Macintosh computing by offering phone-based consulting support and training in imaging, audio, and motion video. Progent's consultants can provide help in a variety of Mac creative tools such as Adobe Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent's Mac specialists can also assist you with special projects like capturing or digitizing audio/video or building an audio/video post production facility.
Remote Network Monitoring Services
Progent offers companies in Dayton Ohio online network monitoring services powered by MS Operations Manager network monitoring, enhanced by Progent for your environment so that your IT maintenance is proactive and automated. By anticipating potential problems before they evolve into full-scale emergencies, system monitoring can avoid disruptive and costly service breakdowns. Progent can also provide help with system monitoring utilities like Nagios and MRTG Graphical Traffic Load Monitor to troubleshoot UNIX/Linux, Solaris, or Apple macOS and OS X systems, Windows environments, or systems based on multiple platforms.
To get in touch with Progent about urgent online help with UNIX, Linux, Solaris, or macOS and OS X networks, visit Progent's Urgent Phone-Based Support, call
Ohio State Contact Information:
Progent offers consulting services and onsite technical support throughout the state of Ohio.
| City | Address | Phone | Link |
| Akron | 1717 Brittain Rd Akron, OH 44310 United States |
(234) 285-6100 | Akron Network Support Services |
| Cincinnati | 250 East 5th Street, 15th Floor Cincinnati, OH 45202 United States |
(513) 808-9721 | Cincinnati Network Support Services |
| Cleveland | 2515 Jay Ave. Cleveland, OH 44113 United States |
(440) 596-5997 | Cleveland Network Support Services |
| Columbus | 20 S 3rd St, Suite 210 Columbus, OH 43215 United States |
(614) 826-7776 | Columbus Network Support Services |
| Dayton | 301 W 1st St, Suite 200 Dayton, OH 45402 United States |
(937) 519-4355 | Dayton Network Support Services |
| Toledo | 5533 Southwyck Boulevard, Suite 101 Toledo, OH 43614 United States |
(419) 930-5536 | Toledo Network Support Services |
An index of content::
Microsoft Azure enterprise hybrid cloud solutions Consultancy
Development Companies Amazon AWS hybrid cloud integration
Progent can help you to plan and administer cost-effective environments that support Windows and Linux operating systems and applications in either cloud-only systems or in hybrid architectures that combine local resources as well as cloud services. To help you to integrate public clouds with physical datacenters, Progent can provide a variety of cloud migration services that include Microsoft Azure enterprise hybrid cloud planning and deployment consulting, Amazon Web Services (AWS) cloud integration, and Amazon Web Marketing Service programming and debugging. Progent has 20 years of experience providing advanced consulting expertise remotely, and Progent can help you complete your cloud migration projects quickly and within your budget.
Expert Development Microsoft T-SQL
SQL Server Capacity Planning Programming
Microsoft SQL Server 2005 delivers indispensable, familiar tools to IT professionals and network users, reducing the complexity of creating, integrating, administering, and accessing enterprise data and database applications on platforms ranging from handheld devices to corporate data networks. The complexity and interconnectivity demands of Microsoft SQL Server 2005 require an IT consultant with hands-on expertise and broad knowledge in planning and deploying information-based, comprehensive business technology applications. The experience of Progent's Microsoft-certified engineering staff, with an average of over 10 years of professional work supporting Microsoft integration, ensures you success in designing, deploying and managing Microsoft SQL Server 2005 solutions that are seamlessly integrated with the Microsoft .NET environment.
Solaris Remote Consulting
Remote Troubleshooting Sun Solaris
Progent's Solaris family consulting experts offer small and mid-size companies and developers help with administering and maintaining Sun Solaris systems that coexist with Microsoft-powered technology. Progent can give your organization contact with Solaris experts, support professionals certified by Microsoft and Cisco, and security experts with CISA certification. This broad range of expertise provides you with an easy single source to help you build and maintain a secure and reliable cross-platform connectivity and communications environment that supports Solaris and Microsoft coexistence by integrating Windows with major versions of UNIX such as Apple Mac OS X, Sun Solaris, AIX UNIX from IBM, Hewlett Packard HP-UX, BSD, SCO UNIX, and Silicon Graphics IRIX (SGI/IRIX or leading Linux derivatives such as RedHat, SUSE Linux, CentOS, Ubuntu Linux, PCLinuxOS, fedora, Gentoo Linux, Mandrake/Mandriva, Debian-GNU, and Slackware.
24/7 Consultants Visual Basic for Mac
Microsoft VBA for Mac Technical Support Services
Microsoft Office for Mac allows Apple Macintosh users to run the world's most familiar business applications. Progent's Apple-certified Mac experts can show you how to configure Mac Office on a mixed-platform environment combining Apple OS X and Windows platforms so that Macintosh users can access the latest capabilities of Word, Excel, PowerPoint and Entourage in order to share information and system resources with co-workers who use Windows. Progent's consultants have expertise with both Apple Macintosh and Windows technology and can provide service for networks that combine Apple Macintosh with Windows systems with complete resource sharing, or networks which carefully restrict sharing between Mac and Windows users.
Expert Microsoft Certified Exchange Server 2000 Support and Setup
Upgrade Help Exchange 2000 Upgrade
Progent is among the most expert network support companies for creating email and messaging solutions powered by Exchange 2000 Server. Progent specializes in helping small businesses get the full benefits of Microsoft Exchange Server 2000 for common situations including updating from Exchange 5.5 Server, moving from an ISP-managed or POP3 e-mail environment, and jobbing out your Exchange 2000 Server support.
Meraki Wireless Access Point Support Outsourcing
Help and Support Meraki Wi-Fi AP
Progent's Cisco-Meraki Wi-Fi access point consultants can help you to design, set up, administer and troubleshoot Cisco's Meraki-based Wi-Fi networks for environments ranging from a small office to a campus or a nationwide enterprise. Progent can also help you to integrate other Cisco devices for centralized management.
Technical Support Windows Server 2012 Cluster Management
Failover Clusters Windows Server 2012 R2 Integration
Progent's certified failover clustering consultants can assist businesses to evaluate the advantages of deploying Windows Server 2012 failover clustering to build a powerful fault-tolerant/disaster recovery solution, assist your organization to plan and install a Windows Server 2012 environment, deliver online and on-premises consulting services and technical support for failover clusters that include physical servers or virtual machines, and help you to streamline the administration of clustered servers.
System Center 2016 Security and Compliance Information Technology Consulting
SCSM 2016 Technical Support
Small to mid-sized businesses can now get all the advantages of System Center Operations Manager 2007 and also have fast access to Progent’s Microsoft Premier network support professionals. With Progent's affordably priced network support packages, small businesses can choose a basic System Center Operations Manager 2007-based co-sourcing package with server monitoring, reporting, Help Desk and online troubleshooting or a complete round-the-clock outsourcing package. Progent supports Operations Manager 2007 to offer small business information systems enterprise-class availability, protection, and productivity.
Telecommuting Consolidate
24 Hour Consolidation Remote Desktop
Progent's remote access and wireless synchronization experts can assist your business to design and configure connectivity solutions for remote desktop PCs, laptops, and wireless handhelds so they integrate tightly with your IT network, enabling your business to optimize the efficiency of your off-site workers.
Top Rated Windows 2000 On-site Technical Support
Windows 2000 Consultant Services
Progent's Microsoft-certified Windows 2000 Server experts can provide computer support and information technology consulting services for the complete family of .NET Enterprise Servers, Windows Server 2000, and Windows Server 2003. Progent's Windows 2000 Server integration, update, and troubleshooting offerings include system design, installation, project management, on-site and off-site support, Call Center outsourcing, professional security consulting, turn-key outsourcing, and economical co-sourcing.
Private Cloud Virtual Datacenter Hosting Consultant
Small Business Private Clouds Specialists
Progent’s private cloud hosting service allows small and midsize organizations to run key applications such as SQL and Exchange Server from a secure Tier III data center facility on fully redundant equipment with offsite backup. Progent utilizes Microsoft's Hyper-V technology for server virtualization and Microsoft Data Protection Manager for automatic backup and restore. You can use Progent’s private cloud hosting service to eliminate major capital costs for the acquisition, maintenance, and operation of computer equipment and data center facilities while achieving world-class levels of network reliability and security.
64-bit Upgrade Online Consulting
64-bit Server Onsite Technical Support
Progent’s Microsoft-expert engineers can help you to enhance your workstations from 32 to 64 bits. Progent can help your company to understand the costs and advantages of upgrading to 64-bit desktop computing, plan an efficient migration strategy that minimizes operational disruptions, and provide inexpensive, professional remote help to aid your organization to install 64-bit desktop operating systems and application software on your existing computers.
Exchange Server 2000 Upgrade Computer Consultant
Microsoft Exchange Upgrade Network Consultant
Progent is one of the most experienced IT support firms for integrating email systems powered by Exchange 2000. Progent specializes in helping small and mid-size companies get the full advantages of Microsoft Exchange 2000 under common situations including updating from Microsoft Exchange 5.5, migration from an ISP-managed or POP3 e-mail environment, and outsourcing your Microsoft Exchange 2000 management.
Skype for Business and SharePoint Engineers
Services Skype for Business and SharePoint
Progent's consultants can provide online and on-premises consulting services for companies of any size to assess the costs/benefits of upgrading to Microsoft Skype for Business from any version of Microsoft Lync Server or Microsoft Office Communications Server. Progent can assist you to design a local, cloud or mixed deployment; integrate Skype for Business with SQL Server,Exchange Server, SharePoint and Office or Office 365; configure HA solutions; interface Skype for Business with your PSTN gateway; and integrate third-party collaboration systems like Cisco Video Interop Server. Progent's certified data security experts can assist you create and validate a security environment for your Skype for Business solution that meets regulatory standards.
24-Hour Postini Consulting
Postini Technology
E-Mail Guard is Progent's affordable antispam and virus protection solution that gives small businesses world-class defense from spam, viruses, directory harvesting, and other forms of e-mail-based attacks on IT networks. E-Mail Guard is built on Postini's perimeter management technology, a full suite of web-managed antispam and virus protection services that stop email assaults before they are able to breech the network firewall. Perimeter Manager also allows administrators monitor and control their e-mail systems, irrespective of server platform, hardware technology, or geographic location.
Altaro VM Backup Planning Online Support Services
Altaro VM Backup with Exchange Consulting Services
Altaro VM Backup software provides small businesses a dependable and budget-friendly platform for backing up and recovering Hyper-V and VMware-based virtual machines (VMs). Altaro VM Backup can be used for on-premises, remote, multi-site, and cloud-hosted architectures and also enables cost-effective cloud backup to Azure storage. Headline features include state-of-the-art inline deduplication to reduce backup storage requirements, Continuous Data Protection (CDP) with backup intervals as little as five minutes for minimizing your exposure to data loss, advanced encryption, item-level recovery options for individual files and emails, support for Windows Server Cluster Shared Volumes (CSV) and for vCenter for handling larger environments, and support for Microsoft Volume Shadow Copy Service to back up online virtual machines without downtime. Progent is a certified Altaro partner and can provide a broad array of services to help you to design, deploy, manage and troubleshoot a backup and disaster recovery system powered by Altaro VM Backup software.
Microsoft Expert Exchange 2010 Support and Help
Specialists Microsoft Exchange
Progent's Microsoft-certified consultants have 20 years of background planning, integrating, and maintaining email systems for companies in the and across the United States. Progent offers affordable Microsoft Exchange Servers consulting services to ensure that your email system offers protection, high availability, easy connectivity for off-site and mobile users, efficient management utilities, and productive integration with telephony. Progent offers expertise and support services for Exchange 2016 Server, Exchange 2013 Server, Microsoft Exchange 2010 Server, MS Exchange 2007 Server, Exchange 2003, and Exchange 2K Server. Progent can also help small or medium companies to upgrade to Exchange 2016 Server or MS Exchange 2013.
Remote Workforce Remote Troubleshooting
Teleworker Support Outsourcing
Progent has two decades of background helping small and medium-size companies to plan, implement, optimize, administer, and debug computer networks that incorporate a remote workforce.
Lync Server 2013 Mirrored Back End Servers Consultancy
Microsoft Lync Server 2013 Consulting
Lync 2013, rebranded Skype for Business, enables organizations of all sizes to build a manageable and secure communications environment that permits a Bring-Your-Own-Device computing model with IM, presence, audio/video and web meetings with application sharing and whiteboard, and both IP and PSTN telephony across a wide assortment of desktop and handheld devices. Progent's Microsoft-certified Lync 2013 experts and network integrators can assist you to evaluate the business benefits of Lync 2013, design an in-house, cloud-based (via Lync Online) or mixed topology appropriate for your current and future plans, implement Lync Server 2013 so as to speed up your ROI, and provide custom webinar and onsite training to your management staff and users. Progent offers in-depth expertise in key pieces of a Lync 2013 solution that include Microsoft Windows Server, SQL Server Express and Exchange Server, and Progent can help your organization to integrate Lync 2013 with popular Microsoft Office and Office 365 applications including Outlook clients and PowerPoint.
Les Kent has a 35-year track record of effective technology integration, business administration, sales, and operations. He has demonstrated a knack for creating elegant information technology solutions while working as a network designer, application developer, project manager, implementation expert, and troubleshooter for small companies, new ventures, and global enterprises.
Microsoft Office 2000 Server Install
Computer Service Microsoft Office XP
Progent’s IT outsourcing services provide budget-friendly network consulting for small businesses. Whether it involves planning system architecture, setting up an internal Help Desk or using an outside one, deploying a new email system, monitoring your system, or building a web-based eCommerce application, outsourcing your network technical services can reduce expenses and eliminate risks, allowing IT service expenses to increase in a more linear and manageable manner than is feasible by assembling a large, all-purpose in-house IT staff. Progent’s Outsourcing White Paper and flyers explain how Progent can help you build a secure and highly available system architecture for your critical applications powered by Microsoft Windows such as Office XP, Microsoft Office 2003, and Microsoft Office 2000.
Juniper Junos Security Organization
Technology Consulting Services Juniper Junos CLI
Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.
Specialists ransomware protection planning
Engineer ransomware vulnerability evaluation
Progent's ProSight Ransomware Preparedness Report service is an affordable service built around a brief phone discussion with a Progent information assurance consultant. The interview is intended to assess your organization's preparedness to block ransomware or recover quickly from a ransomware incident. Progent will consult with you personally to gather information concerning your current security profile and backup procedures, and Progent will then produce a custom Basic Security and Best Practices Report detailing how you can follow best practices to deploy a cost-effective AV and backup environment that minimizes your vulnerability to a ransomware attack and aligns with your business needs.
MCSE Expert Certified Dynamics GP/Great Plains Features Network Consultants
Microsoft Financial Software Support
Progent can show you how to prepare and implement a smooth migration to Microsoft Dynamics GP/Great Plains so that you retain your information, strengthen your protection, modernize your analytics, take full advantage of Microsoft Office support, and reduce productivity interruption by creating and following a smart migration plan. Progent can also help educate new Microsoft Dynamics GP users so you don't waste productivity. Progent can enhance your financial reports and management analytics by offering Crystal Reports consulting, FRx programming, and Excel support. Progent's background with Microsoft .NET technology, Microsoft SQL Server applications, and programming with VBasic, XML and other tools make it possible to create custom line-of-business software and eCommerce programs that work transparently with Dynamics GP/Great Plains.
Integration Support Meraki Access Point Management
Meraki MR53 Access Point Technical Support Services
Progent's Cisco-Meraki Wi-Fi access point consultants can help you to design, configure, administer and debug Cisco's Meraki-based Wi-Fi networks for deployments ranging from a small office to a large campus or a nationwide enterprise. Progent can also assist you to integrate other Cisco devices for streamlined management.
System Center Configuration Manager Professionals
SCCM Policy Settings Network Consultant
Configuration Manager automates application and device deployment and updating, centralizes compliance settings control, inventories network resources, guards against company data leakage, performs network health reporting, enables safe self service, and delivers a common point of control for managing multi-operating system networks running on-prem, cloud, or hybrid deployment topologies. Progent's Microsoft-certified SCCM consultants and Azure cloud specialists can help your organization with any aspect of designing, installing, using and repairing a System Center Configuration Manager solution for on-premises, cloud, or hybrid environments.
After Hours ISA 2004 Enterprise Edition Server Support and Integration
ISA 2004 Enterprise Edition Server IT Consultant
Progent's Microsoft-certified ISA Server consulting experts have extensive backgrounds with Internet Security and Acceleration Server configuring Microsoft ISA Server-based security solutions for IT networks with multiple offices, remote users, and mission-critical eCommerce applications. Progent's ISA Firewall consultants can assist your company in designing and deploying a configuration of ISA Server 2000 or ISA Server 2004 that supports your network protection requirements without adversely limiting your IT system productivity. Progent's consultants can help you migrate from Microsoft Proxy Server from ISA 2000 Server to Microsoft ISA 2004 Enterprise Edition Server, ISA 2004 Standard Edition Server, or other up-to-date editions of Internet Security and Acceleration Server.
Android phone integration Professional
Android and Windows 10 integration Integration
Progent's seasoned team of network consultants and subject matter experts have extensive background delivering remote and on-premises assistance for businesses of all sizes who want to integrate Android phones into their information systems so that users can work together from anywhere. Progent has the range of skills to resolve technical issues that span numerous vendors and that entail a combination of legacy and current technology. Progent provides budget-friendly online consulting to assist you with any facet of designing, deploying, managing and maintaining your BYOD solution. Progent can provide occasional technical support to help you to resolve particularly challenging technical problems, or Progent can provide comprehensive project management support to ensure that you finish strategic IT initiatives on schedule and on budget. Progent can assist with local, cloud-centric, or hybrid network environments and offers support for all major operating systems, apps, management utilities and hardware infrastructure. Progent also offers customized group or one-on-one training to show you how to manage and use Android phones and tablets to maximize their business value.
Amazon AWS migration Design Firms
Amazon EC2 migration Development
Progent offers cost-effective online support to help businesses to integrate Amazon AWS cloud services such as Amazon EC2 for virtual server hosting, Amazon S3, and Glacier. Progent can assist your IT team with every aspect of Amazon AWS migration and troubleshooting including needs analysis, readiness evaluation, architectural design and review, testing, deployment, centralized administration, performance optimization, software license management, disaster recovery mechanisms, and security and compliance.
Microsoft Dynamics GP/Great Plains Configuration
Dynamics GP/Great Plains Integration Services
Microsoft Dynamics GP/Great Plains allows you to expand and manage your company better by delivering deep access to strategic information and a fast return on investment. Microsoft Dynamics GP offers important productivity benefits including its ability to expand the presence of your company, manage your accounting, automate financial operations, unify procedures across your business, refine inventory control, increase order accuracy, grow revenue and shorten lead-time, and maximize free cash flow. Progent can help you configure and manage a reliable, safe server and network infrastructure to support Great Plains, and can provide expert Microsoft Dynamics GP/Great Plains support professionals to help you derive all the benefits of your Microsoft Dynamics GP software.
Services MRTG for Linux
Open Now Linux Network Monitoring, Nagios and MRTG Consult
Nagios and MRTG are useful, Open Source monitoring tools that run with the Linux OS and can be deployed to analyze UNIX/Linux environments, Microsoft Windows systems, or multi-platform systems in which the Linux OS and Windows coexist. Nagios allows system support engineers to monitor network services such as POP3, HTTP, SSH, and NNTP. MRTG allows you to track the traffic in and out of SNMP network devices including processors, routers, and switches. Progent's network monitoring engineers can assist you to utilize both these utilities to streamline and troubleshoot your network.
Private Cloud Solutions Consult
24-Hour Virtual Machine Hosting Consulting Services
Progent's ProSight Virtual Hosting outsourcing offers comprehensive hosting of a small company's servers in a solution that delivers the highest degree of availability and scalability and is also simple to move to another host. ProSight Virtual Hosting and management services are based on mature virtualization techniques that enable small and midsize businesses with multi- platform IT systems to economize dramatically on the expense of capital investments, system maintenance, and network management while achieving enterprise-class reliability and an unprecedented level of vendor flexibility.
Cisco Network Management Computer Network Service Company
Top Quality Network Management Network Consulting Company
Progent's Cisco-Certified network consultants can show you how to use Cisco's network management tools along with a variety of powerful third-party products to build a comprehensive network management strategy in order to keep your environment running smoothly, fully utilize limited resources, guard your data, recover quickly from hardware failure or malicious assaults, and allow you to add or repurpose network resources sensibly and affordably as your company evolves.
Meraki Cloud Management Online Consulting
Meraki 802.11ac Access Point Upgrade Support and Help
Progent's Cisco Meraki Wi-Fi access point experts provide online and onsite support services to help organizations of all sizes to plan, deploy, maintain, expand or repair Wi-Fi systems that utilize Cisco Meraki APs. Progent can help your business to configure and manage Cisco's Meraki-based Wi-Fi networks for sites that can range from a teleworker's home or a remote office all the way to a campus or a nationwide enterprise. Progent can also help you to integrate additional Cisco technology such as Catalyst and Nexus switches, routers and ASA firewalls to build a seamless ecosystem that delivers identical connectivity, performance, security compliance, manageability and uptime for wired and wireless clients regardless of their location or device.
802.11ax Migration Onsite Technical Support
WiFi Security Setup and Support
Progent’s Wireless Consulting Services provide a convenient, affordable option for businesses of any size to deploy, manage, monitor and troubleshoot the latest wireless connectivity solutions. For 802.11n and the latest 802.11ac Wi-Fi environments, Progent can help you design and install hardware like Cisco's Aironet and Meraki access points and wireless network controllers. For wireless email and web-based applications, Progent supports Apple IOS iPhones, Apple iPads, Google Android smartphones, and Windows smartphones and tablets.
Online Troubleshooting Citrix XenApp
Application Delivery Specialists
Progent's Citrix experts can help you to design, implement, manage, and troubleshoot a virtualized Windows application delivery and management system based on XenApp. Progent's Cisco-certified CCIE network consultants can show you how to enhance your network for delivering server and client-side applications, and Progent's remote datacenter support experts can help you to manage and maintain a remote datacenter that offers high uptime, advanced security, and fast disaster recovery.
Online Troubleshooting SCCM Application Management
24-Hour Technical Consultant SCCM Asset Inventory
System Center Configuration Manager automates software deployment across multiple sites, simplifies security and compliance settings control, keeps track of network assets, protects against company data leakage, provides health reporting, allows secure self service, and delivers a common point of control for administering mixed-operating system networks running on-premises, cloud-centric, or hybrid deployment models. Progent's Microsoft-certified SCCM consultants and Microsoft Azure cloud integration specialists can help businesses of any size with any facet of planning, installing, using and repairing a SCCM deployment for on-premises, cloud, or hybrid environments.
Meraki Cloud Management Integration Services
Best Integration Support Meraki MR30H Access Point
Progent's Meraki wireless AP experts provide online and onsite support services to help organizations of any size to plan, install, manage, expand or debug Wi-Fi networks that utilize Cisco Meraki APs. Progent can assist your business to set up and manage Cisco's Meraki-based Wi-Fi networks for environments that range from a telecommuter's home or a remote office all the way to a campus or a multi-site enterprise. Progent can also assist you to configure additional Cisco products such as switches, ASR routers and firewalls to create a cohesive network infrastructure that provides identical connectivity, performance, security compliance, manageability and uptime for wired and Wi-Fi clients regardless of their mobility or device.
Immediate Amazon AWS migration Contract Programmer
Amazon EC2 migration Development Companies
Progent can provide cost-effective remote support to assist companies of any size to access Amazon AWS cloud services such as Elastic Compute Cloud (EC2) for virtual server hosting, Amazon S3, and Glacier. Progent can assist your IT team with every aspect of Amazon AWS integration including needs analysis, preparedness assessment, architectural design, pilot testing, deployment, centralized administration, performance optimization, licensing management, backup/restore mechanisms, and security and compliance.
Exchange Server Migration Engineers
24-Hour Exchange Upgrade Professional
Progent offers comprehensive support for each step of your Microsoft Exchange Server 2010 migration including end-to-end project management services, site readiness preparation, project planning, specification of all new software licenses and hardware required, recommended vendor sourcing, system verification at customer site or at Progent's testing facility, setting up temporary coexistence between Microsoft Exchange 2010 and Exchange Server 2003 or 2007, deployment of the production system, deactivating the old servers, and webinar training for client's support group and end users.
Microsoft Experts Consultant Services Lync Server 2013 IM
Consult Lync Server 2013 and iPhone
Progent's Microsoft consultants can help you to evaluate the benefits of Microsoft Lync Server for your environment and can help you to design and carry out a deployment of Microsoft Lync Server that unifies the control of IM and Presence and increases the productivity of your in-house employees, telecommuters, and mobile workforce. Progent can in addition assist you to carry out a smooth upgrade to Lync Server 2010 from Office Communications Server or Live Communications Server, interface Lync Server 2010 with Microsoft Exchange, Microsoft SharePoint, and SQL Server, show you how to use Lync Server to enhance the team-computing capabilities of Microsoft Office applications, and provide webinar training and ongoing support for Microsoft Lync Server 2010 and other Microsoft technologies.
CISSP Certified Expert Small Office Network IT Services
Small Business Network Remote Consulting
If you have a company network with 10 to 50 network users, Progent's computer outsourcing services save your organization from over-reliance on an individual freelance service provider while giving you cost-effective and reliable access to high-quality technical support. By delivering network support help when you require it, offering specialized expertise for key technologies, delivering unique support such as 24x7 server monitoring, and billing only for support you receive, Progent offers you an economical solution for maximizing the business value of your small office network. Progent is the intelligent way for small businesses to create and maintain a robust and secure IT system and to benefit from quick access to the experienced consulting typically available only to businesses who can afford a sizeable in-house IT group.
Antispam Reseller
Top Ranked Anti-Spam Technical Support Services
Email Guard from Postini offers constantly updated spam and virus filtering, data filtering, and security from e-mail-borne directory harvesting and denial of service attacks. Progent is a Postini partner and support firm. If your company is too small to purchase for a standard Postini license, you can still have access to Postini’s Perimeter Manager services via Progent’s E-Mail Guard spam filtering and virus defense aggregation program. Progent’s expert email protection consultants can show you how to devise an email security strategy that features spam filtering and virus defense technologies and processes.
Windows Server 2012 R2 Clustering Engineer
Network Consulting Windows Server 2012R2 Server Manager
Progent's certified professionals can assist you to evaluate the benefits of Microsoft Windows Server 2012 R2 for your company, develop test environments and rollout strategies, optimize your network infrastructure for on-premises, multi-site, private or public cloud-based, and hybrid environments, educate your IT management, staff, create a corporate-wide security plan, automate IT administration, help with application development, and build and validate a disaster recovery/business continuity plan.
Database Programming Remote Troubleshooting
Database Application Development Specialists
Progent's certified relational database consultants can provide businesses of any size online support for leading RDBMS products including Microsoft SQL Server, Oracle, MySQL, and Office Access. Consulting support available from Progent include software installation and configuration, application architecture and programming, management support, replication strategies, storage management, performance optimization, data migration, security and compliance, backup/restore options, problem solving, and webinar training.
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