Urgent Online Help for Dayton Ohio UNIX or Linux SystemsFor small companies in Dayton Ohio, Progent provides support for information systems based on UNIX, Linux, Solaris, or Apple macOS and OS X or for environments that feature a combination of UNIX-family systems and Windows platforms. Progent has provided online support to businesses in every state in the United States. (Refer to Progent's customer testimonials). Progent also can furnish the consultation Cisco CCIE engineers for complex connectivity problems, plus the services of CISA and CISM-accredited security consultants to help with advanced security design and business continuity planning.

Progent's online support engineers offer exceptional leverage due to the fact that they have the practical background and the sophisticated tools to resolve the majority of information system issues quickly. Efficient support lowers immediate costs since solutions take up fewer chargeable minutes. Online help also eliminates the cost of sending an engineer to your office. Your organization benefits additionally with incidental costs by minimizing or eliminating network outages and related costs stemming from business disruption, disgruntled customers and vendors, unproductive workers, and distracted management.

Progent's billing model for remote help is designed to maximize the impact of your IT service investment. Progent bills on a per-minute basis for telephone-based consulting, so you are invoiced just for the services that you actually get. Unlike typical online support firms, Progent imposes no service activation fee or minimum job duration. Progent's per-minute granularity and simple policy for billing avoid situations where speedy. minor fixes somehow end up as major invoices. Progent's skill at solving technical issues quickly results in your company conserving cash.

Progent's Remote Technical Support Tools
Over the years, Progent has fine tuned a collection of customized tools and proven methodologies which permit the maximum level of efficiency for online engineering help and repair for small business computer systems. Progent provides protected VPN support for VPN gateways from a variety of leading companies such as Microsoft, Cisco, Juniper/NetScreen, Sonicwall and Checkpoint. Secure VPN technology allows the consultants of Progent's online support team to link to your company's environment remotely without violating corporate security.

Progent's proprietary technical support reporting application maintains thorough records for the support that Progent's clients have received. Progent's authorized engineers have the benefit of the specifics of support delivered to every client by every Progent engineer. This history of problems and responses is stored as a conveniently exploitable proprietary database that enables Progent's remote technical experts to share their knowledge with the whole team to make sure that the efficiency of Progent's technical support grows over time. Progent's advanced certifications and close relationships with major technology companies such as Cisco and Microsoft permit access to additional massive support knowledge bases and permit fast access to vendors' internal support staff so Progent's remote consulting specialists are able to find the best solutions in the least time.

Initiate Remote UNIX/Linux, Sun Solaris, or macOS and OS X Technical Help from Progent
To get started with Progent's phone support in Dayton Ohio or to find out additional information about Progent's phone support options, contact Progent at 1-866-PROGENT (866-776-4368) or go to Contact Progent. If your company has an urgent requirement for IT help, go to Immediate Emergency Support.

Remote Technical Support Services Available from Progent
Progent's online consulting experts have advanced credentials in an extensive set of technologies. This broad range of capability allows Progent's engineers to resolve almost any problem that may take place in a small or midsize company information system. Certificates earned by Progent consultants in UNIX-family technologies include Sun Solaris SCNA, Red Hat RHCE, Red Hat Certified Technician, Apple Certified System Administrator, Apple Certified Support Professional, and Apple Certified Technical Coordinator. Cisco credentials earned by Progent service experts include Cisco Certified Internet Expert in Routing/Switching and Security, plus Cisco Certified Network Professional (CCNP), Network Associate, Security Professional (CCSP), Voice Professional (CCVP), and Design Professional.

To provide assistance to customers with mixed-platform networks, Progent also provides the support of consultants with high-level Microsoft credentials such as Microsoft Certified Systems Engineer, Desktop Support Technician, and Application Developer (MCAD). Progent's security experts include Certified Information Security Manager Engineers, CISSP-certified cybersecurity experts, and Information System Security Architecture Professional consultants.

Online technical support services available from Progent to clients in Dayton include:

  • UNIX, Linux, Sun Solaris, and Apple macOS and OS X Support Services
    Progent's UNIX, Linux, Sun Solaris, and Apple macOS and OS X online support services cover a broad range of information technology including system architecture, email systems, system and process security, UNIX/Linux and Windows coexistence, VMware products for server consolidation and simplified management, and migration from older systems to the latest Microsoft Windows or Linux-based solutions. Progent's team-based approach to resolving network problems enables fast escalation, when required, to engineers with appropriate expertise to handle complex scenarios. This accelerates repair of critical problems, reduces network downtime, and lowers support expense.

    Progent's UNIX/Linux support engineers can provide urgent phone-based help for troubleshooting anomalies within UNIX/Linux networks based on popular variants of UNIX including:

    • Apple macOS and OS X
    • Sun Solaris
    • IBM AIX Operating System
    • HP-UX (Hewlett Packard UNIX)
    • Berkeley UNIX (BSD)
    • SCO UNIX
    • Silicon Graphics IRIX (SGI/IRIX)
    Major Linux platforms for which Progent can provide expert support include:
    • RedHat Linux
    • SUSE
    • Debian GNU/Linux
    • Slackware

  • Contact a Cisco Certified Internetwork Expert for Complex Infrastructure Troubleshooting
    Cisco CCIE Consultants for Dayton OhioThe Cisco CCIE credential is the top accreditation for networking engineers, and validates a person's network technology knowledge at the expert level. CCIEs know how to deal with the most intractable issues surrounding network infrastructure design, deployment, administration, protection, and repair. CCIEs can cooperate with the highest priority with Cisco's in-house support staff in analyzing anomalies with IOS Software network management tools and developing workarounds or locating software patches. Cisco qualified CCIEs represent an excellent value because their broad expertise permits them to resolve even the most complex problems rapidly. In typical instances, less experienced engineers can wrestle for many hours or even days with identical tasks that a Cisco CCIE can fix in a few minutes. Few support organizations make Cisco CCIEs available to support small and mid-size businesses. Progent can provide fast telephone access to a Cisco CCIE so you can receive immediate assistance for complex network problems that are crippling worker productivity but are outside the comfort zone of your ordinary IT support resources. Progent's Cisco-qualified CCIE support experts can communicate with your environment using sophisticated on-line support technology to provide efficient, secure, and economical diagnosis and repair. Progent's Cisco-qualified CCIEs offer assistance with the entire range of Cisco's top-selling selection of infrastructure devices including PIX 500 Series Firewalls and ASA 5500 Series Firewalls, the Catalyst FWSM modules, protected high-speed and integrated services routers, Aironet wireless access points, Cisco Meraki cloud-managed APs, Voice over IP (VoIP) systems, Catalyst Series switches, plus Virtual Private Network (VPN) solutions.

  • Certified Windows Experts
    MS Windows Support for Dayton OhioProgent's Microsoft-expert online service experts can provide computer troubleshooting and consulting support for all Microsoft server platforms. Progent is a Microsoft Certified Partner and can offer your company the assistance of support professionals who can help you with a broad variety of technology support including Windows Server 2012 R2 integration, Windows Server 2008 R2 installation, MS Exchange Server 2019 deployment, MS Exchange Server 2016 migration, Exchange Server 2013 consulting, Exchange 2010 maintenance, SharePoint Server 2016 migration consulting, SharePoint Server 2019 design and deployment, Microsoft Teams migration expertise, Skype for Business planning and deployment support, Microsoft Lync Server integration and Microsoft Office Communications Server 2007 upgrade, Microsoft Forefront Threat Management Gateway management and ISA Server 2006 migration, MS SQL Server 2019 integration expertise, MS SQL Server 2017 consulting, Microsoft SQL Server 2016 integration and programming, and Microsoft SQL Server 2014 support, Systems Center Operations Manager resource monitoring, Project Server and Server Online training, Small Business Server 2011 consulting, and Windows Essentials migration and cloud integration.

    Progent also offers a wide array of remote desktop support such as Microsoft Windows 7 migration support, moving to 64-bit workstation applications, integrating Office 2010, and automating desktop configuration.

  • CISSP and ISSAP Certified Network Security Professionals
    CISSP Certified System Security Engineers for Dayton OhioProgent's certified CISM and CISSP security consultants can provide a range of system protection services that can bolster the immunity of your UNIX, Linux, Solaris, Apple Mac or Windows environment against internal or external threats or assist your company to recuperate rapidly following a damaging breach. Security consulting services offered by Progent cover thorough security evaluation utilizing utilities such as GFI LANguard NSS, EEYE Vulnerability Scanner, and software from Solar Winds tools and Netcat; quick recuperation from malicious attacks; installing firewalls; building safe techniques for off-site and mobile access; protecting your messaging system against viruses, spam and directory harvest attacks; and initiating round-the-clock proactive monitoring.

  • Hybrid Cloud Solutions
    Azure Integration ConsultantsProgent offers expert online support services to help companies of all sizes integrate their networks with popular public clouds such as Azure and Amazon AWS. Progent can assist you to design and manage cost-effective ecosystems that support Windows and Linux systems and applications in either cloud-based solutions or in hybrid network models that seamlessly combine physical resources along with public clouds. To assist you to integrate cloud services with networks, Progent can provide a range of public cloud migration services such as Microsoft 365 integration solutions with on-premises installations of Exchange, Microsoft Azure enterprise hybrid cloud solutions, Amazon AWS hybrid cloud migration, Amazon Web Marketing Service programming and troubleshooting, and Google Cloud Platform (GCP) planning and integration consulting. Progent has more than 20 years of experience delivering advanced consulting expertise online, and Progent can help you successfully carry out your cloud integration initiatives on schedule and affordably.
Special Consulting Services Available from Progent
Progent offers the skills of seasoned remote consulting professionals for special projects that small companies often request. Progent's charges for ongoing consulting tasks are determined according to the level of expertise of the engineers assigned. Progent's background in these special fields of computer technology allows clients to complete major initiatives within budget and on schedule. Progent's project-based remote consulting services include:
  • Call Center Services
    Progent's Call Center support alternatives for small and midsize companies with networks that incorporate UNIX/Linux, Solaris, Apple macOS and OS X, Cisco, or Microsoft technology include full-service Help Desk Call Center outsourcing, Virtual Help Desk services, and Helpdesk operations consulting. Progent's Standard Help Desk Call Center support services are designed for smaller companies who lack the budget to create an in-house Call Center but who need fast access to an effective Help Desk with proficient telephone support as well as the available expertise to escalate the most challenging tasks to advanced consultants.

    Progent's Help Desk sharing services make it possible for your IT organization to share the load for Help Desk services transparently between your IT team and Progent's nationwide pool of seasoned desktop support engineers and subject matter experts. Progent's shared Help Desk service is a collaborative support solution built around the top professional services automation (PSA) platform for managing service requests, ticketing, accountability, status tracking, and reporting.

    Progent's Help Desk consulting support can aid you in building an efficient new Call Center or improving your current organization, evaluating or modifying Call Center application software to handle the special demands of your corporation, or providing temporary phone support staff to work with your existing Help Desk team to handle high-demand scenarios like software transitions, mass upgrades, or rolling out new business software.

    Progent's Help Desk Call Center staff of veteran network experts provides your clients in Dayton Ohio instant assistance from a large technical support resource with years of background offering phone support and remote diagnostics for computer environments based on UNIX/Linux, Sun Solaris, Apple macOS and OS X, Cisco, or Microsoft technology. Progent's charter is to give the Call Center recognition as a key contributor to business efficiency, and Progent's policy is to fix and not just track technical issues.

  • Business Applications Services: Education, Programming, and Troubleshooting
    Progent's Applications Consulting Team offers online professional consulting support and education in specific application fields that include ERP, MRP, custom programming for accounting packages, and CRM. Progent also offers consulting, custom development, and education for Microsoft business applications including Microsoft CRM, Office Project, Microsoft Office Word, and MS Excel. For more information about Progent's expertise, custom development, and training services for UNIX, Linux, Sun Solaris, Apple macOS and OS X, or Microsoft applications, see Progent's Business Application Experts Services.

    Progent's Mac professionals can nurture the creative components of Mac computing by offering remote help services and training in imaging, sound, and video. Progent's support professionals offer help in a large selection of Mac creative tools including Adobe Photoshop, Illustrator, InDesign, QuarkXPress, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent's Mac specialists can also help you with common jobs like scanning or digitizing audio/video or configuring an audio/video post production lab.

    Online Network Monitoring Support
    Progent offers businesses in Dayton Ohio online network monitoring support based on Microsoft Operations Manager IT infrastructure monitoring, enhanced by Progent to accommodate your business so that your IT maintenance is proactive and automated. By detecting possible issues before they grow into crashes, system monitoring can minimize inconvenient and costly network breakdowns. Progent can also deploy network monitoring products such as Nagios and MRTG to analyze UNIX/Linux, Solaris, or Apple macOS and OS X environments, Microsoft networks, or environments that incorporate a combination of operating systems.

How Your Dayton Ohio Company Can Contact Progent's Online Support Experts
To contact Progent about urgent phone-based assistance with UNIX, Linux, Solaris, or Apple macOS and OS X networks, visit Progent's Emergency Phone-Based Help, call 1-800-993-9400, or refer to Contact Progent.

Ohio State Contact Information:
Progent offers consulting services and onsite technical support throughout the state of Ohio.

Onsite IT Consulting
Progent locations in Ohio State

City Address Phone Link
Akron 1717 Brittain Rd
Akron, OH 44310
United States
(234) 285-6100 Akron Network Support Services
Cincinnati 250 East 5th Street, 15th Floor
Cincinnati, OH 45202
United States
(513) 808-9721 Cincinnati Network Support Services
Cleveland 2515 Jay Ave.
Cleveland, OH 44113
United States
(440) 596-5997 Cleveland Network Support Services
Columbus 20 S 3rd St, Suite 210
Columbus, OH 43215
United States
(614) 826-7776 Columbus Network Support Services
Dayton 301 W 1st St, Suite 200
Dayton, OH 45402
United States
(937) 519-4355 Dayton Network Support Services
Toledo 5533 Southwyck Boulevard, Suite 101
Toledo, OH 43614
United States
(419) 930-5536 Toledo Network Support Services

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    Progent offers several basic types of Call Center services including Microsoft and Cisco Helpdesk Outsourcing Support Services, Virtual Helpdesk Support, and Helpdesk Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of certified Microsoft and Cisco experts gives your customers easy access to a reliable technical resource with years of experience delivering phone support and remote access troubleshooting for IT systems based on Microsoft technology. Progent's focus is on giving the support Call Center a respected reputation as a solid contributor to company productivity. Progent's goal is to fix and not simply report problems.

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    Microsoft SQL Server 2005 delivers powerful, familiar tools to computer experts and network users, reducing the complexity of creating, integrating, administering, and accessing company data and database programs in environments ranging from mobile devices to enterprise data systems. The sophistication and integration demands of Microsoft SQL Server 2005 require a network consulting firm with real-world expertise and broad knowledge in planning and deploying data-driven, end-to-end business IT solutions. The expertise of Progent's Microsoft-certified technical team, with an average of more than 10 years of background involving Microsoft integration, ensures you success in planning, configuring and supporting Microsoft SQL Server 2005 solutions that are seamlessly integrated with the Microsoft .NET platform.

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    Progent's ISSAP Premier security experts, or Information Systems Security Architecture Professionals, are consultants who have earned ISSAP status through thorough testing and extensive work with information security architecture. ISSAP consultants possess in-depth understanding of access control mechanisms and methodologies, phone system and network infrastructure protection, cryptography, requirements analysis, business continuity and DRP, and physical security. Progent's ISSAP-premier security consultants can help your company with all phases of architecture security.

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    Progent's colocation center IT services are intended for businesses with hardware housed at IDCs or data center co-location hosting facilities and requiring on-demand on-premises service at the co-location site as well as off-site help from Microsoft and Cisco Certified experts. Progent offers a complete array of data center and data center and co-location support services such as system topology evaluation, Windows and Linux server installation and maintenance, tech support for server and telecommunications infrastructure, design and deployment of zero-downtime configurations, defining and deploying layered security structures, firewall integration and troubleshooting, designing load balancing environments, and planning high-availability server clustering systems.

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    Server proliferation puts pressure on IT budgets and administrative resources. Server reduction through a virtual infrastructure promises lower TCO of hardware and quicker return on investment, more leveraged use of physical computers, streamlined operations, increased system uptime, and easier manageability. Common usage scenarios for virtual servers include resource consolidation, low-cost platforms for line-of-business legacy applications running on outdated operating systems, and inexpensive isolation of program development or pilot testing systems from on-line systems.

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    If your business network combines UNIX, Linux or Sun Solaris technology with MS Windows, Progent can assist you to incorporate your computers into a cohesive environment that allows all your operating systems to run side by side for simple administration, transparent information exchange, high availability, superior performance, and tight protection. Progent's UNIX and Windows coexistence assistance services feature network infrastructure configuration and service, consulting for Microsoft Windows services for UNIX (SFU), remote network monitoring and administration, online network support and repair, on-site technical support, and Help Desk services.

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    Progent's UNIX platform consulting experts provide small and mid-size businesses and developers help with managing and supporting UNIX, Linux or Solaris systems that operate with Microsoft-powered networks. Progent can give your business access to UNIX consultants, consulting professionals certified by Microsoft and Cisco, and security specialists with CISA credentials. This broad array of experience offers you an easy single source to show you how to create and maintain a protected and robust mixed-platform connectivity and communications solution that supports UNIX and Microsoft coexistence by integrating Microsoft Windows with popular variants of UNIX such as Apple Mac OS X, Solaris, IBM AIX, HP-UX, BSD, SCO, and SGI/Irix or major Linux platforms such as RedHat Linux, SUSE Linux, CentOS, Ubuntu, PCLinuxOS, fedora Linux, Gentoo Linux, Mandriva Linux, Debian-GNU, and Slackware Linux.

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    Progent's Duo service plans utilize Cisco's Duo technology to defend against password theft through the use of two-factor authentication. Duo supports single-tap identity verification with Apple iOS, Android, and other out-of-band devices.

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    Progent is an authorized Hornetsecurity/Altaro partner and can design, install, and manage an implementation of 365 Total Backup to back up and restore your Microsoft 365 mailboxes, files stored on your organization's OneDrive Accounts and SharePoint sites, Teams Chats, plus files on Windows-powered laptops and desktops.

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    If you have a company IT system with 10 to 50 desktop users, Progent's IT outsourcing services free your business from over-reliance on single freelance service provider while giving you cost-effective and reliable access to enterprise-class technical support. By delivering network consulting service when you need it, providing specialized knowledge for critical technologies, delivering unique support such as 24x7 network monitoring, and charging only for services you use, Progent offers you an affordable solution for optimizing the business value of your small office network. Progent is the intelligent way for small organizations to build and maintain a reliable and safe IT network and to benefit from quick access to the experienced help ordinarily restricted to enterprises who are able to support a large in-house IT organization.

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    Progent's Microsoft-certified experts offer network support and IT consulting services for Microsoft .NET Servers and programs and for Windows Server 2012, 2008 and 2003. Progent's consulting professionals can help you design, deploy, troubleshoot and manage the entire family of Windows .NET Servers including Microsoft SQL Server 2012, ISA Server, Microsoft Small Business Server, Exchange Server, Microsoft SharePoint Server, Windows Hyper-V, Microsoft Lync Server, Microsoft Project Server, and System Center Operations Manager.

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    Progent's Microsoft Premier professionals offer world-class support for major implementations of Microsoft Exchange 2007. Progent's experts can show you how to prepare for multi-location Exchange Server 2007 rollouts or updates and can provide local technicians to assist large companies with installations of Exchange Server in the or any region served by Progent's consultants.

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    For smaller companies, network security and information assurance and compliance is too complex to master but too risky to ignore. The world's largest enterprises have been breached, and the top cloud service providers have on occasion been taken down. It seems as though there's nowhere to run. Progent makes it economical for small and midsize companies to carry out critical security tasks successfully by offering the benefit of billed time to the closest minute without any minimum charge for remote help. You can have access to a world-class information consultant to deliver precisely the knowledge you need when you need it. Progent's CISA, CISM, GIAC, CISSP and ISSAP certified consultants can assist your business with any aspect of network security including vulnerability assessments, malware defense and recovery, spam and email content filtering, email data loss prevention, compliance reporting, and creating a complete security plan.

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