UNIX, Linux, Solaris, and Apple Mac OS X Phone-based Emergency Help for
Dayton Small Company Network Systems
For small and midsize companies in Dayton Ohio, Progent provides help for information systems based on UNIX, Linux, Solaris, or Apple macOS and OS X or for networks that include a mix of UNIX-family systems and Microsoft technology. Progent has provided remote support to companies in every state in the U.S. (Refer to Progent's customer recommendations). In addition, Progent offers the expertise of Cisco CCIE-certified engineers for challenging infrastructure problems, as well as the services of CISA and CISM-accredited security engineers to help with advanced security architecture and disaster recovery preparedness.
Progent's online support engineers represent exceptional leverage because they have the real-world background and the sophisticated tools to solve the majority of information system problems quickly. This reduces immediate costs because service calls require a smaller number of chargeable minutes. Remote support also eliminates the cost of sending an engineer to your location. Your organization saves even more with incidental expenses by minimizing or avoiding network downtime and related losses resulting from business disruption, upset customers and vendors, idle employees, and distracted management.
Progent's billing policy for online support is designed to maximize the impact of your network support investment. Progent charges per minute for telephone-based assistance, so you are invoiced only for the services that you receive. In contrast to typical remote support firms, Progent requires no service activation surcharge or minimum job duration. Progent's one-minute billing unit and clean policy for billing save you from situations where speedy. minor repairs manage to turn into substantial invoices. Progent's skill at solving problems efficiently translates into your company saving cash.
Progent's Online Service Tools
Through years of experience, Progent has developed a set of customized tools and field-tested processes which allow the highest level of effectiveness for remote technical support and repair for small and midsize business information networks. Progent provides safe Virtual Private Network support for VPN gateways from multiple popular vendors including Microsoft, Cisco, Juniper/NetScreen, Netscreen and Checkpoint. Protected VPN access allows the staff of Progent's online support team to connect to your environment without compromising network security.
Progent's proprietary service reporting system includes extensive documentation describing all service that Progent's clients have been provided. Progent's authorized service personnel have the benefit of the records of services delivered to every customer by every Progent consultant. This history of trouble tickets and resolutions is organized as an easily retrievable support database that allows Progent's remote technical engineers to communicate their experiences with the whole team to make sure that the quality of Progent's support grows daily. Progent's high-level accreditations and working associations with major vendors such as Cisco and Microsoft make available additional vast support databases and permit priority response from vendors' in-house product engineers so Progent's online service specialists can come up with optimal resolutions in the least time.
Initiate Remote UNIX/Linux, Solaris, or Apple macOS and OS X Computer Help from Progent
To get started with Progent's remote services in Dayton Ohio or to find out additional information about Progent's phone support programs, contact Progent at
Remote Support Services Available from Progent
Progent's phone-based consulting engineers possess certified skills in an extensive set of disciplines. This broad scope of capability enables Progent's consultants to resolve almost any problem that may occur in a small business network. Certificates earned by Progent consultants in UNIX-family platforms include Sun SCNA and SCSA for Solaris, Red Hat RHCE, Red Hat Certified Technician, Apple Certified System Administrator, Apple Certified Support Professional, and Apple Certified Technical Coordinator. Cisco certifications owned by Progent service consultants include Cisco CCIE in Routing and Switching and Voice, plus Cisco Certified Network Professional (CCNP), Network Associate, Security Professional, Voice Professional, and Design Professional.
To support clients with mixed-operating system networks, Progent also offers access to consultants who have high-level Microsoft certifications such as Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Application Developer (MCAD). Progent's security engineers include CISM Engineers, CISSP network security experts, and Information System Security Architecture Professional engineers.
Online technical support services Offered by Progent to companies in Dayton include:
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UNIX, Linux, Solaris, and macOS and OS X Support Services
Progent's UNIX, Linux, Sun Solaris, and Apple macOS and OS X phone-based support services cover a broad spectrum of computer technology such as network infrastructure, messaging systems, network and operational security, UNIX/Linux and Microsoft Windows integration, virtual server products for server hardware consolidation and simplified administration, and migration from legacy applications to the latest MS Windows or Linux-powered solutions. Progent's group-oriented methodology for resolving technical issues enables fast escalation, if necessary, to consultants with task-relevant experience to handle complex situations. This expedites solutions of urgent problems, minimizes lost productivity, and cuts support expense.Progent's UNIX and Linux consultants can provide emergency online help for diagnosing anomalies within UNIX/Linux networks based on leading versions of UNIX such as:
- Apple macOS and OS X
- Sun Solaris
- IBM AIX
- HP-UX (Hewlett Packard UNIX)
- BSD
- SCO UNIX
- Silicon Graphics IRIX
- RedHat
- SUSE Linux
- Debian-GNU
- Slackware
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Contact a Cisco CCIE for High-level Infrastructure Problem Solving
The Cisco CCIE credential is the premier accreditation for networking consultants, and validates a consultant's network technology skills at the expert level. CCIEs know how to resolve even the most complex problems occurring in network infrastructure design, installation, maintenance, security, and repair. Cisco CCIEs can cooperate on a privileged basis with Cisco's in-house engineers in isolating problems with Cisco IOS network management tools and coming up with alternate approaches or locating program patches. Cisco qualified CCIEs represent an excellent cost-effectiveness because their broad expertise permits them to fix even the most complex problems rapidly. In typical cases, less experienced engineers can wrestle for many hours or days with the same tasks that a Cisco CCIE can dispose of in a few minutes.
Few support providers make Cisco CCIEs accessible to support small and medium sized businesses. Progent can provide quick telephone access to a Cisco-qualified CCIE so you can receive urgent support for complex network issues that are impacting business efficiency but are outside the comfort zone of your ordinary computer service personnel. Progent's CCIE consultants can connect to your computer system using state-of-the-art on-line support technology in order to provide fast, safe, and affordable diagnosis and remediation.
Progent's Cisco-qualified CCIEs can provide consulting for all of Cisco's market leading family of connectivity appliances including PIX 500 Firewalls and ASA 5500 Firewalls, the Catalyst Firewall Services Module (FWSM), protected broadband and integrated services (IS) routers, Aironet wireless access points, Meraki cloud-managed Wi-Fi APs, Voice over IP (VoIP) phones and systems, Catalyst family switches, as well as VPN products.
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Certified Windows Support
Progent's Microsoft-expert online service professionals can deliver computer system troubleshooting and IT help for all Microsoft server platforms. Progent is a Microsoft Partner and can offer your business the expertise of consulting engineers who can assist you with a broad variety of platform support services such as
Windows Server 2012 R2 integration,
Windows Server 2008 installation,
Microsoft Exchange 2019 planning and configuration,
MS Exchange Server 2016 planning and deployment, Microsoft Exchange Server 2013 integration,
Exchange Server 2010 management,
SharePoint Server 2016 migration and hybrid integration consulting services,
SharePoint 2019 planning and deployment, Microsoft Teams configuration help, Skype for Business migration support, Lync Server integration and Office Communications Server 2007 upgrade, Forefront Threat Management Gateway administration and ISA Server maintenance, Microsoft SQL Server 2019 integration expertise, Microsoft SQL Server 2017 consulting, SQL Server 2016 migration and development, and SQL Server 2014 support,
Systems Center Operations Manager resource monitoring and reporting,
Project Server training,
Small Business Server 2011 support, and
Windows Essentials cloud integration.
Progent in addition can deliver a wide array of remote PC desktop support and troubleshooting services such as Windows 7 migration, preparing for to 64-bit workstation software, configuring Microsoft Office 2010, and automating desktop configuration.
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CISSP, ISSAP, and CISM Premier Network Security Specialists
Progent's accredited CISSP and ISSAP network security consultants offer a variety of security solutions to enhance the immunity of your UNIX, Linux, Solaris, Apple Mac or Microsoft Windows environment against internal or external threats or assist your company to recover quickly following a serious penetration. Security consulting services available from Progent include: thorough security audits utilizing utilities such as GFI LANguard, NMAP Port Scanner, and products from Solar Winds tools and Nikto; fast cleanup after virus and worm attacks; installing firewalls; establishing secure techniques for remote and mobile connectivity; protecting your email system against spam and directory harvest attacks; and instituting 24x7 proactive monitoring.
- Hybrid Cloud Solutions
Progent offers expert remote consulting support to help businesses of all sizes connect their information networks with leading public cloud platforms including Azure and Amazon Web Services (AWS). Progent can help your it team to plan and administer hybrid ecosystems that can include Windows and Linux systems and applications in both cloud-centric systems or in hybrid topologies that combine local IT assets along with public cloud services. To assist you to integrate public clouds with networks, Progent offers a variety of cloud integration support services such as Office 365 integration with on-premises Exchange deployments, Microsoft Azure enterprise hybrid cloud solutions, Amazon AWS hybrid cloud integration, Amazon Web Marketing Service (WMS) development and troubleshooting, and Google Cloud planning and integration consulting. Progent has more than 20 years of background providing advanced consulting expertise remotely, and Progent can help you complete your cloud migration initiatives on schedule and within your budget.
Progent can provide the services of seasoned online consulting professionals for contract IT projects that small businesses often request. Billing charges for longer-term development or consulting tasks are set based on the qualifications of the engineers involved. Progent's background in these important fields of computer technology enables clients to execute critical projects economically and on schedule. Progent's special online consulting services include:
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Call Center Expertise
Progent's Help Desk support programs for small and midsize organizations with networks based on UNIX/Linux, Sun Solaris, macOS and OS X, Cisco, or Microsoft platforms include comprehensive Help Desk Call Center outsourcing, Virtual Helpdesk support services, and Help Desk process consulting. Progent's Standard Help Desk Call Center services are ideal for smaller businesses who don't have the budget to support an in-house Help Desk but who require quick access to a reliable Help Desk Call Center with proficient phone assistance plus the technical depth to escalate complex trouble tickets to advanced consultants.Progent’s shared Help Desk services allow your IT organization to split responsibilities for Help Desk services seamlessly between your IT staff and Progent's large roster of veteran desktop support technicians and matter experts (SMEs). Progent’s Co-managed Help Desk service is an advanced support solution based on the leading professional services automation platform for handling service requests, ticket lifecycle, ownership, progress tracking, and reporting.
Progent's Help Desk consulting expertise can assist you in establishing an effective new Help Desk Call Center or enhancing your established one, selecting or customizing Help Desk software products to address the special needs of your company, or providing temporary online staff to reinforce your internal Help Desk team to deal with high-demand events such as software migrations, major updates, or installing brand new applications.
Progent's Help Desk team of experienced network consultants gives your customers in Dayton Ohio immediate access to a reliable support group with substantial experience delivering phone support and online repair service for IT systems that incorporate UNIX/Linux, Sun Solaris, Apple macOS and OS X, Cisco, or Microsoft products. Progent's focus is to give the Help Desk recognition as a crucial driver of business productivity, and Progent's policy is to solve and not merely document technical issues.
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Business Applications Services: Education, Programming, and Troubleshooting
Progent's Applications Consulting staff can supply phone-based professional engineering support and training in specific business application fields such as ERP, Manufacturing Requirements Planning, custom financial systems, and Customer Relationship Management. Progent also offers consulting expertise, custom programming, and training for familiar Microsoft business applications such as CRM, MS Office Project, Word, and Excel. To find out more information about Progent's expertise, customization, and education services for UNIX, Linux, Solaris, macOS and OS X, or Microsoft applications, go to Progent's Business Application Experts Team.Progent's Apple Mac consultants can promote the artistic aspect of Apple Mac systems by providing remote consulting services and education in graphics, sound, and motion video. Progent's support professionals offer help in a range of Apple Mac applications such as Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, Apple Final Cut Pro, and Adobe After Effects. Progent's Mac specialists can also assist you with common jobs such as capturing or digitizing audio/video or integrating an audio/video production studio.
Online Network and Server Monitoring Services
Progent can provide companies in Dayton Ohio remote network monitoring support based on Microsoft System Center Operations Manager network monitoring, customized by Progent to accommodate your business so your computer support is proactive rather than reactive. By spotting possible trouble spots before they expand into full-scale emergencies, system monitoring can head off inconvenient and costly network crises. Progent can also provide help with server and infrastructure monitoring tools such as Nagios and MRTG Graphical Traffic Load Monitor to troubleshoot UNIX, Linux, Solaris, or Apple macOS and OS X environments, Microsoft systems, or environments that support a combination of operating systems.
To get in touch with Progent about emergency online assistance with UNIX, Linux, Solaris, or Apple macOS and OS X environments, go to Progent's Urgent Remote Support, call
Ohio State Contact Information:
Progent offers consulting services and onsite technical support throughout the state of Ohio.
| City | Address | Phone | Link |
| Akron | 1717 Brittain Rd Akron, OH 44310 United States |
(234) 285-6100 | Akron Network Support Services |
| Cincinnati | 250 East 5th Street, 15th Floor Cincinnati, OH 45202 United States |
(513) 808-9721 | Cincinnati Network Support Services |
| Cleveland | 2515 Jay Ave. Cleveland, OH 44113 United States |
(440) 596-5997 | Cleveland Network Support Services |
| Columbus | 20 S 3rd St, Suite 210 Columbus, OH 43215 United States |
(614) 826-7776 | Columbus Network Support Services |
| Dayton | 301 W 1st St, Suite 200 Dayton, OH 45402 United States |
(937) 519-4355 | Dayton Network Support Services |
| Toledo | 5533 Southwyck Boulevard, Suite 101 Toledo, OH 43614 United States |
(419) 930-5536 | Toledo Network Support Services |
An index of content::
Branch Location Online Troubleshooting
Professionals Remote Office
Years of experience delivering Microsoft support and Cisco technology consulting has enabled Progent to build an unmatched ability for supporting branch offices that need IT help with the flexibility associated with with small organizations but which includes professional client interaction, complete documentation, and adherence to enterprise IT standards. If your enterprise maintains a sales office situated anywhere in or any area served by Progent's consultants, Progent can provide a wide array of onsite and remote network consulting services and network design expertise.
Microsoft Financial Software Professionals
Microsoft Dynamics GP Specialists
Progent’s Microsoft certified consultants offer a variety of support services for Dynamics GP/Great Plains. Dynamics GP is a Microsoft financial package and corporate management tool built, like all Microsoft financial tools, on the scalable and popular foundation of Windows technology. Microsoft Dynamics GP 2010, the most recent version of Microsoft financial products in the Dynamics GP/Great Plains family, provides an affordable tool for managing and integrating accounting, e-commerce, supply chain, manufacturing, project accounting, field service, customer relationships, and human resources. Dynamics GP/Great Plains is easy to deploy and integrate, and with its segmented approach you can purchase only the capability you currently need, with the ability to add clients and increase functionality in the future. Progent’s Microsoft Dynamics GP Software consulting engineers can show you how to deploy, configure and manage Dynamics GP 2010 and also earlier versions of Dynamics GP/Great Plains.
Virtual Service Desk Technology Consulting Services
Virtual Call Desk Setup and Support
Progent’s Co-managed Help Desk service allows your IT organization to split the load for Help Desk services transparently between your in-house IT team and Progent's large roster of seasoned technical support technicians and subject matter experts. Progent’s Help Desk Co-management service is a collaborative service desk solution built around the top shared PSA platform for managing end-user service requests, ticketing, ownership, progress tracking, and reporting.
Exchange Server 2003 Upgrade Setup and Support
Exchange 2003 Technology Consulting
Progent's Microsoft certified consultants can help you design and deploy an efficient in-place Exchange Server 2003 upgrade plan that minimizes productivity disruption, simplifies long-term service demands, and makes your Exchange 2003 Server easy to administer. For complex multiple server or multi-site upgrades, Progent has the experience to complete your project quickly and economically. Progent's Microsoft Exchange 2003 support, troubleshooting, and consulting services include assistance with the configuration of outside vendor enhancements of Exchange 2003 Server that are in keeping with your business goals.
Windows 10 Security Remote Support Services
Windows 10 Edge Remote Consulting
Progent's Windows consultants can help organizations of all sizes to evaluate Windows 10 or to migrate to Windows 10 from an older version of Windows. Remote and onsite evaluation and upgrade services for Windows 10 offered by Progent's experts include ROI estimates, project coordination, application and driver compatibility testing, pilot systems, virtualization architecture, Cloud integration, mobile management, telecommuter connectivity, data and identity security, streamlined deployment and administration, network optimization, wired/wireless convergence, business continuity planning, webinar training for network management staff and users, and post-migration Call Center support services.
GIAC Security Certification
Security Information and Event Management Engineers
GIAC was founded in 1999 to certify the skill of network security experts. GIAC certifications are acknowledged by companies and government organizations all over the world including and the United States National Security Agency. Progent's GIAC-certified information assurance specialists can provide expertise with any of the network security services addressed within GIAC certification such as evaluating infrastructure vulnerability, security incident management and response, intrusion detection, web-based application security and security information and event management (SIEM) solutions.
RHCT Small Office Network Consultants
Phone Support GIAC Web Application Security (GWAS)
Progent offers customers the services of consultants who have been awarded some of the IT industry's most prized credentials. Progent believes that customers have the right to be sure that their IT support providers have formal testing as well as extensive real-world field experience so that Progent's clients can engage Progent's support with confidence. In many cases, vendor certifications such as the Cisco Certified Internetwork Experts brings privileges for substantially superior vendor help than is available to uncertified consultants, enabling Progent to offer customers a higher class of IT service. In other cases, major certifications such as CISA or ISSAP for IT security can aid enterprise customers to show compliance with regulatory requirements by using the services of recognized industry professionals.
Small Business On-site Support
Small Business Technical Support
Progent delivers the help of Microsoft and Cisco-Certified network consulting professionals to show clients economical ways to help businesses optimize the value of Microsoft and Cisco technology. For environments that span from small offices to nationwide enterprises, Progent's network engineers can assist you to improve your information system's e-mail architecture, protection, reliability, performance, and network administration.
Microsoft ISA Server 2006 IT Consultant
Microsoft Experts Internet Security and Acceleration Server 2006 Online Support Services
ISA 2006 is a multi-functional edge gateway that provides a powerful application layer firewall, VPN, and web caching solution for securing the Internet-facing networks of any sized business against a broad variety of attacks. Progent's certified ISA Server 2006 engineers can show you how to design, rationalize, test, implement, customize and support the any version of ISA Server 2006 on your network.
IT Services for Service Providers Online Support
IT Services for Network Service Firms Network Consulting
Progent's Reseller Program for IT Service Firms lets you take advantage of Progent's information technology experts under your own brand as a transparent extension of your network services team.
Remote virtual Windows desktops On-site Support
Citrix virtual desktops Technology Professional
For desktop virtualization, Progent can provide the expertise of a Citrix-certified XenDesktop consultant who can assist your company to plan a XenDesktop solution that maximizes the business value of your IT system; configure XenDesktop software with your physical and virtual servers, user computers, and printers; upgrade your existing virtual desktop software to current versions of XenDesktop; and deliver advanced online troubleshooting. Progent can also instruct your network managers to adhere to industry leading practices to maintain XenDesktop efficiently.
Emergency Android Touchdown Consulting
Support and Help Android and Office integration
Progent's veteran team of network consultants and subject matter specialists have years of background providing online and onsite assistance for organizations of all sizes who need to integrate Android phones into their IT systems so that mobile clients can communicate and collaborate from virtually anywhere. Progent has the breadth of skills to solve technical problems that span numerous vendors and that represent a mix of legacy and up-to-date information technology. Progent provides affordable remote expertise to assist you with any aspect of designing, implementing, managing and maintaining your BYOD solution. Progent can deliver occasional support to help you to handle particularly stubborn technical problems, or Progent can provide comprehensive project management services to ensure that you complete major IT initiatives on time and within budget. Progent can help with local, cloud-based, or hybrid networks and can provide support for all major operating systems, apps, management utilities and network infrastructure. Progent also offers customized group or one-on-one training sessions to help you manage and operate Android phones and tablets to maximize their business value.
Contract Telecom Consultants Virtual Office Job
Contract Cisco Consultants Position
Our Experts Team offers support in important areas such as Apple OS integration and programs; Support for Linux-powered, UNIX-powered, and Sun systems; Manufacturing Resource Planning, Enterprise Resource Planning, or CRM customization; Mission-critical and vertical program help; CIO, business analyst, and project management services; Custom applications design and deployment; Web site, electronic business, EDI, and client information portal design and integration; SQL support and performance help; Management information consulting; and Telecommunications systems consulting.
Meraki MS Switch Computer Consultants
Meraki MS 400 Series Switch IT Consultant
Cisco's Meraki MS line of access and aggregation switches are intended for environments ranging from branch offices to large campuses. Progent's Cisco-certified consultants can provide affordable remote consulting to help you to plan and implement a productive network solution based on Meraki MS switches, streamline network monitoring and administration with Meraki's cloud-centric management architecture, define policies to maintain security, develop and validate a disaster recovery plan, and troubleshoot issues associated with any aspect of your Meraki ecosystem. Progent can also help you to connect Meraki switches with Cisco's Nexus or Catalyst core switches and with Meraki Wi-Fi access points to build a unified networking infrastructure.
Ubiquiti UniFi WiFi AP Engineer
Consultant Services Ubiquiti UniFi WiFi AP
Ubiquiti's UniFi line of Wi-Fi network appliances includes indoor and outdoor Wave 2 Wi-Fi APs, security gateways, and switches. UniFi appliances running throughout multiple venues with thousands of access points can be remotely configured and administered using free UniFi Controller software, which centralizes and simplifies setup, discovery, management, tuning, troubleshooting, monitoring, and reporting. Progent can provide the skills of seasoned Wi-Fi consultants who can help your organization to assess the benefits of UniFi technology for your environment and help you to plan, install, manage, and troubleshoot your UniFi solution.
24-Hour Consulting Azure Planning
Development Firms Azure and Dynamics GP
Progent can assist businesses of any size to migrate any part of their network infrastructure to the Microsoft Azure cloud. This can simplify IT administration and lower hardware investments. Microsoft Azure includes a comprehensive library of cloud services and Progent can assist you to evaluate the advantages and restrictions of various cloud computing architectures you can use with Azure. Progent can show you how to manage cloud-resident or hybrid cloud and local apps and network infrastructure and make sure you avoid the common errors small organizations make when moving to a public cloud. Progent can help you to set up VMs on Azure Virtual Machines, utilize VHD storage with Azure Storage, handle user identity with Azure Active Directory, and automate backup-and-recovery mechanisms with Azure Backup. Progent can also assist you to prepare perimeter firewalls and IPsec VPN connections and to manage iPhones and iPads and Android smartphones and tablets.
Consultants System Center MOM
Operations Manager Remote Troubleshooting
Progent's Microsoft-certified consultants have over a decade of background designing, implementing, optimizing and fixing SCOM environments and can provide companies of all sizes advanced online or onsite consulting services for Microsoft SCOM 2012. Progent can help you to plan an architecture for System Center 2012 Operations Manager servers that provides the responsiveness and availability needed to monitor your IT resources efficiently, whether your datacenters are onsite, cloud-based, or a hybrid solution. Progent can also assist you to install and customize Microsoft SCOM 2012 management packs according to best practices for tracking network fabric and Microsoft and third-party apps and services. Also, Progent can deliver fast online or onsite technical support to assist you to fix critical issues detected by System Center 2012 Operations Manager.
Emergency High Availability Networks Support and Setup
Disaster Recovery Support and Setup
Progent’s fault tolerant system consultants provide reliability support, disaster recovery services, network load balancing, 24x7 interoffice connectivity, high-availability Internet connection design, fault-tolerant data center services, and other fault-tolerant networking services to help your small business configure a non-stop network for mission-critical applications. Progent possesses the background to design economical, high-availability networks by utilizing the evolving suite of Microsoft Windows Cluster servers including Windows 2003 Cluster Server, SQL Server Cluster, and Microsoft Exchange Cluster Server. Progent’s Microsoft and Cisco authorized consultants can help you build a high-availability mutli-location network with a completely mirrored Internet connection and efficient network load balancing.
Office 365 and Android Online Technical Support
Office 365 Exchange Online and on-premises Exchange Information Technology Consulting
Progent can help your business to understand the wealth of subscription options available with Office 365 and integrate your information network with Office 365 so you derive maximum business value. Progent offers expertise with cross-platform networks that include Windows, macOS or OS X, and Linux technology. Progent can also help your business to build and maintain hybrid solutions that seamlessly integrate on-premises and cloud products and services.
Consulting Firm PC Desktop
Microsoft Desktop Computer Network Specialist
Progent can deliver a wide array of low-cost remote and on-premises consulting services to assist your business to configure, administer, and debug workstations and handhelds based on Windows, macOS/OS X, Apple iOS, Google Android, or Linux.
Microsoft Certified Partner Network Consultant Office 365 and on-premises Exchange
Office 365 and Apple iOS Remote Troubleshooting
Office 365 Exchange Online lets you utilize cloud-resident virtual machines, mailboxes and associated email infrastructure to lower capital expense and administrative overhead. You can configure Exchange Online to run all your Exchange mailboxes, or you can run a hybrid architecture that incorporates on-premises and cloud-resident mailboxes. Progent's Microsoft-certified consulting experts can provide affordable remote support to assist your organizations to assess the benefits of Exchange Online, design a solution that aligns with your business needs and budget, implement a non-disruptive move from your existing Exchange organization to one that incorporates Office 365 Exchange Online, train your management staff and users, and provide as-needed consulting and troubleshooting.
24x7x365 ASA Firewalls Network Consulting
Firepower Management Center Computer Consultants
Progent’s Cisco-Certified network consultants provide professional PIX Firewall consulting services encompassing architecture, implementation and support of Cisco firewall and Cisco security products. The Cisco PIX 500 Security Appliance Series of Cisco firewalls delivers strong user and application policy enforcement, mutlivector attack security, and secure connectivity services. Extending from compact, easy-to-install desktop devices for small offices and home offices to modular gigabit appliances, Cisco PIX firewalls offer a healthy level of protection, speed and reliability for information environments of all sizes. PIX firewalls are based on a proven, specially designed platform, PIX OS, minimizing possible OS-specific security vulnerabilities. The Cisco PIX Firewall has received ICSA Firewall and IPsec certification as well as Common Criteria EAL4 evaluation status. PIX firewalls provide multiple integrated security and networking services, including powerful application-aware firewall services, Voice over IP and digital media security, site-to-site and remote-access IPsec VPN networking, intelligent access services, and flexible administrative tools. Progent’s network consultants can show you how to select and deploy any Cisco PIX 500 Series firewalls such as the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.
Urgent Lync Server 2013 and Android Consult
Lync Server 2013 Integration Support
Microsoft Lync Server 2013, rebranded Skype for Business, enables organizations of all sizes to build a centrally managed and protected communications ecosystem that supports the modern Bring-Your-Own-Device computing style with IM, presence, web meetings with app sharing, as well as IP and PSTN calling enabled for a wide assortment of desktop and handheld clients. Progent's certified Lync Server 2013 experts and system architects can assist you to evaluate the advantages of Lync Server 2013, create an in-house, cloud-based (via Microsoft Lync Online) or hybrid topology appropriate for your present and future goals, deploy Lync 2013 in a way that expedites your return on investment, and deliver custom webinar and on-premises training to your IT team and end users. Progent has expertise in key components of a Lync 2013 solution including Windows Server, SQL Server Express and Exchange Server, and Progent can help your organization to combine Lync 2013 with popular Office and Office 365 apps such as Outlook clients and PowerPoint.
Small Business Installation
Consultancy Services Company Small Office
Progent is a leading innovator in affordably providing world-class network help to small companies. Progent's success in addressing the IT support needs of the historically underserviced small company market is the cumulative outcome of key technical and process breakthroughs that have eliminated much of the traditional costs out of administering IT service, injected unmatched professional skill into the IT service system, and significantly accelerated the repair cycle.
Windows Server 2016 Health Service Consulting
Windows Server 2016 Hybrid Cloud Integration Online Consulting
Progent's certified IT experts can provide Windows Server 2016 migration consulting to help businesses of any size to design and implement a smooth upgrade to Windows Server 2016 and Hyper-V 2016 based on an on-premises, cloud-centric, or hybrid architecture. Progent can help your company to assess the business benefits of Windows Server 2016 for your environment and can help you with any aspect of designing, deploying, managing or troubleshooting your Windows Server 2016 and Hyper-V 2016 solution. Progent can help your organization to take advantage of the many new disaster recovery and security capabilities of Windows Server 2016 and Hyper-V 2016 such as Windows Containers, Shielded Virtual Machines to protect against compromised administrators, Credential Guard, Just In Time (JIT) Privileged Access Management, Virtual Machine software load, Storage Replica, plus multi-domain failover clusters.
Small Business Network Consulting Services Cisco Certified CCIE
Cisco CCIE Remote Small Business IT Outsourcing Firm
Progent can provide rapid remote access to Cisco-certified CCIE network infrastructure consultants. Progent's CCIE consultants can connect to your network using advanced remote support utilities to provide quick and affordable troubleshooting and remediation of critical network infrastructure problems.
Networking Consultants Small Office
Small Office Recovery Services
Progent's Microsoft and Cisco premier computer consultants can provide expert support for a broad range of products and technologies and can provide that assistance by phone nationwide or onsite in major cities across the country and anywhere in . Progent provides remote help for networks powered by Microsoft Windows, UNIX, Linux, Solaris, or Apple macOS and OS X, or for systems that incorporate a mix of Windows and UNIX-family platforms. Progent also offers the help of Cisco CCIE network engineers for the toughest network problems, as well as the the assistance of CISA and CISSP-qualified security consultants to handle complex security planning and troubleshooting. Progent has delivered online network support to companies in every state in the U.S.
Support and Integration SCCM 2007 Software Inventory
Microsoft Experts SCCM 2007 Online Help
Progent's Microsoft-certified consultants can assist your business to support System Center 2007 Configuration Manager (SCCM 2007) to simplify administration, enhance security, and increase productivity by making sure that operating systems and applications are always current, managing product licenses, and reporting resource usage patterns so you can make informed buying decisions. Once your organization is set to update your SCCM 2007 change management ecosystem, Progent can assist you to prepare for and implement an efficient migration to System Center 2012 Configuration Manager.
Project Management Test Lab Consulting
Technology Professional NLB Test Lab
The Progent Test and Training Lab at the QTS Internet Data Center is available for testing mission-critical applications, creating cost-effective system upgrade procedures, evaluating and tuning performance, designing or validating disaster recovery strategies, resolving compatibility issues, and establishing training systems for the latest technologies. For Progent clients without sufficient in-house resources to assemble proper pilot systems, Progent's Test and Training Lab reduces capital outlay and engineering risk and helps keep vital network initiatives on schedule.
MCSE Expert Certified Solomon Integration
Macola Development Group
Besides providing access to Microsoft Dynamics GP (Great Plains) consultants, Progent has experts in Microsoft Dynamics AX ERP Software, Dynamics NAV, Microsoft Dynamics SL, Dynamics RMS, Macola ERP, MAS 90 ERP, and QuickBooks Pro by Intuit. Progent can provide software development, troubleshooting, administration help, migration assistance, and one-on-one or group online training customized to address your specific needs. Progent's experts also can show you how to integrate and maintain a protected, reliable server and communications infrastructure to support your ERP, MRP and accounting solutions.
Emergency Cloud Backup Security and Compliance Professional
ProSight DPS Backup and Recovery Services Remote Support
ProSight Data Protection Services provide small and mid-sized businesses a low cost and fully managed solution for secure backup/disaster recovery. Available at a fixed monthly cost, ProSight Data Protection Services automates and monitors your backup activities and enables fast restoration of critical data, applications and VMs that have become lost or corrupted due to component failures, software bugs, natural disasters, human error, or malicious attacks such as ransomware. ProSight Data Protection Services can help you protect, recover and restore files, folders, applications, system images, plus Hyper-V and VMware images/. Critical data can be protected on the cloud, to a local device, or to both. Progent's BDR consultants can deliver world-class support to set up ProSight Data Protection Services to to comply with regulatory requirements like HIPPA, FIRPA, and PCI and, when necessary, can help you to restore your critical information.
Office 365 and on-premises Exchange Outsourcing
Office 365 Deployment Readiness Computer Consultants
Microsoft supports transparent hybrid ecosystems that combine Office 365 Exchange Online and local Exchange systems. This allows you to have specific mailboxes located at your physical datacenter or private cloud and other mailboxes hosted by Office 365. Progent's Microsoft-certified consulting team can help you with any phase of designing, integrating and debugging your hybrid Exchange Online solution. Progent's Exchange specialists can provide as-needed support to help you through stubborn technical bottlenecks and also can provide comprehensive project management outsourcing or co-sourcing to ensure your hybrid Office 365 solution is successfully completed on time and within budget.
Setup and Support Microsoft Office SharePoint Server 2013
Microsoft Certified Partner Remote Technical Support SharePoint Server 2016
Progent’s Microsoft-certified consultants offer organizations of any size consulting, troubleshooting, and application development expertise for Microsoft SharePoint and SharePoint Online. Microsoft SharePoint is an advanced platform that utilizes web technology for efficiently connecting people, teams and data. Microsoft SharePoint provides a common spot for your workers or clients to connect to, organize, distribute and manipulate useful data, documents, and software and to interact with one another. Microsoft SharePoint allows faster and better decisions, more efficient access across groups and more economical business practices. Windows SharePoint Services connect employees, clients, workgroups and major tasks with the knowledge they’ve created in a manner that makes data convenient to find, download and apply. Progent's SharePoint experts can assist you to manage your current SharePoint ecosystem or upgrade to the latest release of SharePoint Server or to SharePoint Online.
Windows Server 2019 migration Configuration
Windows Server 2019 Remote Consulting
Progent's certified Windows Server 2019 consultants can help your organization to plan and implement a cost-effective migration to Windows Server 2019 using existing system architecture or a cloud-hosted or hybrid model. Windows Server 2019 offers significant improvements in capacity, performance, manageability, Hyper-V virtualization, security and compliance, hybrid on-prem plus cloud integration, resilience, and Linux support.
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