For small office networks located throughout the state ofDelaware, Progent's Microsoft and Cisco certified engineers can provide remote phone assistance and remote troubleshooting to resolve your computer system problems fast and affordably. Progent has developed enterprise-level skills, sophisticated tools, and support knowledge bases to diagnose and fix computer network problems without the expense and time delays associated with on-site service dispatches.

If yourDelawarecompany is located beyond the larger metropolitan areas such asWilmington, Dover, or Newark, your nearby network support options may be limited in expertise, or unavailable during urgent situations. This can result in a network environment that is unstable or causing productivity loss due to technical problems persisting for too long. Progent's team of field proven network engineers average more than twelve years of real-world IT industry experience, in the trenches of network systems support, performing a broad variety of technical tasks for a broad range of clients. This means you obtain not just the technical competency needed for the task, but a professional with demonstrated methods for applying those skills to deliver affordable network solutions.

SharePoint 2019 Server Solutions Expertise
SharePoint 2019 offers the modern experience of SharePoint Online, serving as a crossover platform between the classic experience of SharePoint 2016 and the modern SharePoint experience. Progent's Microsoft-certified SharePoint Server 2019 and SharePoint Online experts offer affordable remote and onsite consulting expertise, software development, and technical support services for organizations of any size who intend to upgrade to SharePoint 2019 or SharePoint Online from legacy versions of SharePoint. Progent can help customers design and carry out a cost-effective upgrade to SharePoint 2019 on premises, SharePoint Online, or a hybrid environment that incorporates local and cloud resources into a seamless information management solution. To find out more, visit SharePoint 2019 Server planning and deployment services.

IT Consulting for Local Governments
Progent has extensive experience providing a broad range of online network consulting and urgent repair services to local governments and schools throughout the U.S. Progent is among the industryís pioneers in providing advanced online network support and has provided IT support to clients in all 50 states. Progent's remote information technology consulting for local governments saves travel costs and resolves issues more quickly than onsite service calls.

Oracle Database Administration Support and Application Programming
Progent offers affordable access to an Oracle consultant for Oracle database administration support or an Oracle application programmer. Progent can help you to create effective solutions for key Oracle DBA tasks such as database tuning, backup and restore strategies, and information security, or mentor your in-house staff to follow industry best practices for simplifying various administration procedures. Progent can in addition offer the services of a PL/SQL programmer to help your company to design, tune, troubleshoot, or migrate Oracle-based programs that can range from forms to data-driven web commerce sites. Progent has skill using Oracle SQL Developer, SQL *Plus, and JDeveloper and can help you to optimize current SQL programs using Oracle's SQL Access Advisor.

CISM-certified Cybersecurity Management Consultants
Progent can provide the services of CISM Premier security management experts. The Certified Information Security Manager (CISM) organization describes the core capabilities and international standards of skill that information security professionals are expected to learn. It provides business management the confidence that those who have qualified for their CISM credential possess the background and capability to provide effective security management and support consulting.

Microsoft Teams Solution Design Expertise
Microsoft Teams is the replacement for Skype for Business Online as Microsoft's premier cloud platform for real-time conversation and collaboration. Progent's Teams consultants can assist you to design a migration to Teams from Skype for Business or Lync Server and configure, manage, and troubleshoot a cloud-based or mixed implementation of Teams. Progent can assist you to connect Teams with Office/Microsoft 365 apps, Exchange Online, SharePoint Online, and your phone system.

Microsoft Desktop Virtualization Help
Microsoft's virtual desktop technologies lower the work needed for network managers to install software programs so they are standardized throughout an entire user base, offer the ability to control access to critical data, and allow fast installation of new or updated desktops. With Windows Server 2016, the Terminal Services utility has been enhanced and renamed Remote Desktop Services. Microsoft's innovative Virtual Desktop Infrastructure (VDI) that powers Remote Desktop Services simplifies desktop access, improves performance, tightens security, unifies management, and offers a nearly seamless user environment. Progent's Windows Server 2016 consultants can help you to evaluate the business benefits of Microsoft's desktop virtualization solutions, set up test and on-line environments, optimize your network infrastructure to accommodate virtualized clients effectively, evaluate and resolve security issues, and educate your network managers to utilize industry best practices to gain maximum payback from desktop virtualization.

Eliminate Reliance on Freelance Consultants
By building a relationship with a full-service IT support organization like Progent as opposed to an individual freelance consultant, your company is ensured timely access to capable professionals whenever you require them. You no longer have to be concerned that illness, training, vacations, or conflicting jobs with other clients will leave you with no help during a crisis.

After-hours Remote Technical Support
Progent's affordable extended hours remote support program offers companies round-the-clock access to remote technical support from Progent's TRC. Support services available beyond standard work hours include resolving issues with Microsoft-based servers, Microsoft Windows desktop support, assistance with Microsoft Office applications, network and system backup and recovery, and fundamental routing and switching support for Cisco networking products.

Progent's Integration and Troubleshooting Services for SQL Server 2014
SQL Server 2014 includes major enhancements in key areas including performance, availability, compliance, and cloud readiness. SQL Server 2014 is the first version of Microsoft SQL Server that includes in-memory capability that works transparently with all workloads including OLTP, enterprise data warehousing, and business analytics. Progent's Microsoft-certified SQL Server 2014 consultants can help you maintain your Microsoft SQL Server 2014 system or provide SQL Server 2016 migration expertise or Microsoft SQL Server 2019 migration consulting to help you deploy a more modern release of SQL Server.

Expert Wireless Engineering and Support Services
Progent's wireless solutions consultants offer broad backgrounds in the integration and maintenance of wireless networking technology and can help your IT team to plan, deploy, manage and repair wireless solutions that are secure, resilient, expandable, easy to manage and operate, ready to support your critical applications, and seamlessly integrated into hybrid cloud networks. Remote and on-premises expertise available from Progent span a selection of wireless solutions and include smartphone integration and management, Wi-Fi network planning and deployment, wireless site surveys, wireless IP phone configuration and troubleshooting, and building-to-building wireless integration.

64-bit Computing Upgrade Help
Progentís 64-bit migration specialists can assist you to enhance your servers and desktop PCs affordably from 32 to 64 bits. Progent can assist your company to understand the risks and benefits of upgrading to 64-bit processing, design an economical migration process that reduces business disruptions, and provide responsive online support to aid you to install 64-bit operating systems and application programs on your current hardware. Progent's Microsoft-premier consultants can assist your company to install the 64-bit versions of Microsoft platforms such as Windows Server, Exchange Server, Microsoft Windows 10, and Microsoft Office Excel.

Spam and Virus Filtering Services and Email Encryption
ProSight Email Guard is Progent's spam filtering and email encryption service that uses the infrastructure of leading data security vendors to deliver web-based management and comprehensive security for all your email traffic. The hybrid structure of Progent's Email Guard combines cloud-based filtering with a local security gateway device to offer advanced defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-borne malware. Email Guard's Cloud Protection Layer acts as a preliminary barricade and blocks most threats from reaching your network firewall. This reduces your vulnerability to external attacks and conserves system bandwidth and storage space. ProSight Email Guard's on-premises security gateway appliance provides a deeper level of inspection for incoming email. For outbound email, the on-premises gateway provides anti-virus and anti-spam protection, DLP, and email encryption. The local gateway can also assist Exchange Server to track and protect internal email that stays within your security perimeter. Read about Progent's complete ProSight family of value-priced outsourced network management services for small organizations.

Cisco Catalyst 9100 Family of 802.11ax Access Points Consulting
Progent's Cisco Catalyst 802.11ax AP experts offer economical online and onsite help for Catalyst Wi-Fi 6 and 6E wireless APs. For more information about Progent's consulting services for Catalyst 9100 Family of Wi-Fi 6 and 6E APs, refer to Catalyst 9100 Wireless access points solution design, deployment, and troubleshooting consulting.

Talk to a Progent Computer Support Expert
To see how to access a Progent computer support expert for remote or onsite expertise, phone 1-800-993-9400 or go to Online Network Support.



An index of content::

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  • Windows Server 2022 Security and Compliance Technical Support Services Windows Server 2022 DNS-over-HTTPS Online Technical Support

  • Award Winning GIAC Information Assurance Firewall Network Install
    SIEM Network Security Auditor

    GIAC was founded in 1999 to certify the knowledge of computer security professionals. GIAC accreditations are recognized by businesses and institutions throughout the world including and the U.S. NSA. Progent's GIAC-certified information assurance specialists offer support for all of the network security capabilities covered within GIAC certification such as auditing network security mechanisms, event management and response, intrusion detection, web-based services security and security information and event management (SIEM) solutions.

  • Wireless Access Point Professional Wireless Bridge On-site Technical Support
  • wi-fi controller Online Technical Support Integration Wi-Fi 6 wireless controller

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