For small office computer networks located anywhere in the state ofDelaware, Progent's Microsoft and Cisco certified engineers can deliver phone help and remote troubleshooting to fix your computer network troubles fast and cost effectively. Progent has acquired enterprise-grade skills, software tools, and support knowledge bases to identify and fix network problems without the expense and delays normally associated with on-site service visits.

If yourDelawareorganization is situated outside of the larger urban areas such asWilmington, Dover, or Newark, your nearby network support options may be limited in expertise, or not available during a crisis. This results in a computer network that is unpredictable or causing efficiency loss due to technical problems going unresolved for too long. Progentís staff of field proven network professionals average more than 10 years of real-world computer industry experience, in the trenches of IT support, performing a extensive range of technical tasks for a varied range of clients. This means you obtain not just the technical know how needed for the job, but a consultant with proven methods for applying those skills to provide efficient network solutions.

Business Intelligence Reporting Consulting and Development
Progentís business information reporting consultants offer remote and onsite expertise to help you with any phase of business intelligence (BI) reporting from debugging or enhancing applications to planning and implementing an advanced BI environment. Progent's BI consultants can help your company to support your current BI system, assist you to migrate reports and databases from an outdated reporting platform to a modern solution, and provide custom online training to meet your individual needs. Progentís business reporting consultants offer experience in all popular BI reporting platforms including the SQL Server business intelligence stack (Integration Services, Analysis Services, and Reporting Services), Management Reporter/FRx, Microsoft Access, Crystal Reports, Microsoft Power BI, Excel business analytics add-ins including Power Pivot and Power View, and Report Builder.

Eliminate Reliance on Freelance Consultants
By building a partnership with a full-service network support company such as Progent as opposed to an individual freelance consultant, your company is ensured timely access to capable professionals when you need them. You do not have to be concerned that illness, training, vacations, or conflicting priorities with different customers will leave you without help when you have an emergency.

NetWare vSphere and vCloud Integration and Troubleshooting
Progent offers the assistance of a certified VMware VCDX consultant to help you design, deploy, administer and repair VMware vSphere-powered virtualization ecosystem for on-premises networks, private and public clouds, or hybrid cloud deployments. Progent's VMware vSphere and vCloud consultants offer world-class knowledge for deploying and integrating VMware Site Recovery Manager (SRM) and VMware's NSX network virtualization system for disaster recovery and business continuity. Progent offers in-depth experience of VMware vCloud Director (vCD), vRealize Automation, vRealize Orchestrator (vRO) and vCloud tools for managing private and hybrid cloud environments that provide maximum uptime, fault tolerance, and application mobility.

Broad and In-depth Expertise with Business Networks
Progentís group of over 100 computer network consultants means clients can take advantage of the leverage of more than a thousand years of combined experience and collective information to fix the most difficult IT problems. Progentís accredited network consultants have the know-how to identify fixes fast and implement them affordably.

Backup/Restore Consulting Services for Remote Workers
Progent can help small and mid-size organization to plan, configure, test and manage backup/recovery technology to support a remote workforce. For details about Progent's data protection services for teleworkers, refer to backup/recovery services for at-home workers.

Microsoft Windows 8.1 Administration and Troubleshooting and Migration
Progent's certified Windows 8.1 consulting experts can deliver a range of network consulting services to assist organizations of all sizes to support, manage, and repair environments that include workstations, laptops, tablets, or smartphones based on Microsoft Windows 8.1. Progent's consultants can also provide Windows 10 planning and migration help.

Progent's Test and Design Lab at the Herakles/Quality Technology Services Colocation Center
The Progent Test and Training Lab located at the QTS (formerly Herakles) Internet Data Center in Sacramento can be used for piloting line-of-business applications, creating cost-effective migration methodologies, assessing and tuning performance, designing or validating business continuity strategies, resolving compatibility problems, and building training systems for the latest technologies. For Progent customers who lack adequate in-house resources to configure effective test systems, Progent's Test and Training Lab reduces capital outlay and engineering risk and helps keep critical network projects on schedule.

Progent's Integration and Development Services for Microsoft SQL Server 2016
Microsoft SQL Server 2016 introduces major enhancements in performance, scale, security and compliance, availability, BOYD support, plus integrated analytics and reporting. New features include PolyBase for processing SQL and NoSQ databases simultaneously for data warehousing, Jason support, Always Encrypted mode, Mobile Reports, and centralized control over on-premises and cloud operations and services. Progent's Microsoft-certified SQL Server 2016 consultants offer remote and on-premises support to assist organizations of all sizes to design, implement, manage or troubleshoot any version of SQL Server 2016. Progent can also assist you to interface SQL Server 2016 with all core Microsoft technologies including Windows Server, Exchange Server 2016, SharePoint, Dynamics ERP, Lync or Skype for Business, and SCOM.

Microsoft Project Server Integration
Progent's Microsoft Project Server consultants offer comprehensive online and onsite support services for Project Server and for all Microsoft platforms that work closely with Project Server. Services offered by Progent include Project Professional and Project Web App planning and support, SharePoint Server 2013 planning and configuration, SQL Server 2016 integration and development, SQL Server 2014 programming and troubleshooting, MS Exchange 2016 Server planning and deployment, Exchange 2013 integration, Exchange Server 2010 troubleshooting,Office Excel and Office 365 Excel application support, plus Office PowerPoint and Visio online classes. Progent offers access to Cisco-certified CCIE network consultants to assist your company to optimize your infrastructure to support local, branch, at-home, and mobile workers so they can utilize Microsoft Project Server to collaborate securely and productively. Progent's network security consultants can help your IT team to plan and police security workflows that protect sensitive business information without interfering with the productive exchange of authorized data.

PC and Mobile Device Centralized Administration Consulting
Progent's Microsoft-certified consulting team can provide Configuration Manager 2016 hybrid cloud integration, Microsoft System Center 2012 Configuration Manager (SCCM 2012) planning and deployment and Intune consulting to centralize and streamline the management of your PCs along with your Cloud-connected mobile devices. Progent can assist you to migrate smoothly to SCCM 2016 from a legacy change management platform or help you to enhance your current SCCM 2016 environment to support your changing business needs.

Progent's Consulting and Development Services for Amazon Marketplace Web Service (Amazon MWS)
Amazon Marketplace Web Service is an integrated collection of APIs that enables Amazon sellers to improve the efficiency of their business processes by automating key sales activities such as listings, orders, shipments, inbound and outbound fulfillment, and reports. By tapping into Amazon's extensive online ecosystem and automating their sales processes, vendors can expand their reach, reduce their operating costs, accelerate reaction time to customers, and add to their bottom line. Progent's Amazon Marketplace Web Service developers can work with your development staff and provide programming, workflow integration, project management support, and training to help you shorten development time and expedite your ROI.

Barracuda Backup Multi-site and Cloud Backup and Disaster Recovery
Barracuda Backup is an affordable, subscription backup and disaster recovery service for small and medium-size businesses. A Barracuda Backup solution can incorporate a custom-designed physical storage device manufactured by Barracuda or a virtual appliance with comparable functionality but which uses your existing storage hardware. Barracuda Backup safeguards vital business data produced locally, at one or more remote sites, or in the cloud. For disaster recovery, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any site with a Barracuda appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consultants can provide a broad range of consulting services to help your business to design, configure, operate and troubleshoot a backup and disaster recovery system built on Barracuda Backup. For additional information, see Barracuda Backup and disaster recovery consulting and management.

Microsoft Active Directory Planning and Troubleshooting Consulting
Progent's Microsoft-certified Active Directory consultants have extensive experience troubleshooting complex Active Directory problems such as directory replication problems, multi-domain partition configurations, lost AD objects, cleanup of evaluation application configuration objects in on-line Active Directory systems, and fixing of failed setups of AD and AD-dependent applications. Progent is also skilled in working with ďexpert onlyĒ Active Directory utilities such as NTDSUTIL, DCDIAG and NETDIAG. Progent can also suggest deployment strategies that address key areas including Active Directory naming standards, hierarchical structure, IT administration model, utilization and design of group policy objects, as well as protection and auditing definitions. Progent can also anticipate the impacts of server and service configurations on functionality and speed. Progent can help businesses to design and implement deployments of Active Directory Domain Services by providing Windows Server 2012 R2 consulting and Windows Server 2016 hybrid cloud integration.

ProSight Managed Services for Network Monitoring and Management
Progent provides a family of affordable, fixed-price services intended to allow small and mid-size businesses to benefit from the same cutting-edge IT solutions used by some of the world's top enterprises. The ProSight line of outsourced network management services covers all critical facets of modern networking including email content filtering, threat defense based on machine leaning, update management, automated backup/recovery, network infrastructure management, private cloud hosting, and network infrastructure documentation management. To download Progent's white paper on the benefits of ProSight managed services for small and mid-size businesses, click:10 Benefits of ProSight Managed IT Services.

Palo Alto Networks PA-Series Firewall Planning and Integration Services
Progent's Palo Alto Networks firewall consultants can show you how to choose, deploy, and manage Palo Alto Networks firewall appliances to provide a modern cybersecurity solution that spans your on-premises and cloud-based resources and guards all users at any location with any endpoint device. To find out more, see Progent's Palo Alto Networks firewall integration consulting.

Talk to a Progent Network Support Expert
To learn how you can get in touch with a Progent network support expert for online or onsite assistance, phone 1-800-993-9400 or visit Remote Computer Support.



An index of content::

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    ProSight Enhanced Security Protection services deliver affordable in-depth security for physical and virtual servers, desktops, mobile devices, and Microsoft Exchange. ProSight ESP uses contextual security and advanced machine learning for continuously monitoring and reacting to security assaults from all vectors. ProSight ESP delivers two-way firewall protection, penetration alarms, endpoint control, and web filtering via leading-edge technologies packaged within one agent accessible from a unified control. Progent's security and virtualization experts can help you to plan and configure a ProSight ESP environment that addresses your company's specific needs and that helps you achieve and demonstrate compliance with government and industry information security standards. Progent will assist you specify and implement security policies that ProSight ESP will manage, and Progent will monitor your network and react to alerts that require immediate attention. Progent's consultants can also assist your company to install and verify a backup and restore system like ProSight Data Protection Services so you can recover quickly from a destructive security attack such as ransomware.

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    Progent can help small and medium-size organizations to provide their offsite employees with transparent access to public cloud services.

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    Progent's certified IT consultants can provide Windows Server 2016 integration consulting to help organizations of all sizes to plan and carry out an efficient move to Windows Server 2016 and Hyper-V 2016 using an on-premises, cloud, or hybrid architecture. Progent can help your company to assess the business value of Windows Server 2016 for your environment and can help you with any facet of planning, deploying, managing or debugging your Windows Server 2016 and Windows Hyper-V 2016 solution. Progent can help you to benefit from the many innovative disaster recovery and information assurance capabilities of Windows Server 2016 and Hyper-V 2016 such as Windows Containers for isolating applications, Shielded Virtual Machines to protect against compromised administrators, Credential Guard and Remote Credential Guard, Just In Time (JIT) Privileged Access Management, Virtual Machine load balancing, Storage Replica, plus multi-domain failover clusters.

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    Progent's Microsoft-certified SharePoint 2019 and SharePoint Online experts can provide economical online and onsite expertise, software development, and technical support services for organizations of any size who intend to upgrade to SharePoint Server 2019 or SharePoint Online from older releases of SharePoint. Progent can help customers plan and execute an efficient migration to SharePoint 2019 on prem, SharePoint Online, or a hybrid environment that incorporates onsite and cloud resources into a cohesive intranet system.

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    Progent's Microsoft-certified Office Excel and Office 365 Excel consultants offer a wide range of remote services to assist you to design, develop, pilot test, install, administer, and debug applications based on any version of Excel, including Excel 2016 and Office 365 Excel. Progent can help your business to migrate your existing Excel solutions to the latest versions of Excel, support Excel on Apple iOS-powered iPhones and iPads and Google Android phones and tablets, and fix compatibility issues between various versions of Excel. Progent offers as-needed support to organizations looking for a fast fix to a specific problem associated with Office Excel and Progent can also provide comprehensive project management services for migrating or creating mission-critical application software based on Office Excel. Progent's cost-effective online training for Office Excel can be custom tailored to meet the needs of individual users or teams.

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  • Specialist Ransomware Protection
    Cisco and Microsoft WannaCry Ransomware Defense Consultancy

    Progent provides consulting for security testing products including Microsoft Baseline Security Analyzer for performing a set of automatic network auditing scans to uncover potential security gaps. Progent has broad experience with network auditing tools and can help you to make sense of testing reports and react effectively. Progent can show you how to build security into your company processes, configure scanning software, define and deploy a protected network architecture, and recommend policies to optimize the safety of your network. Progent's security consultants are able to assist you to configure a firewall, implement secure remote access to email and business applications, and install VPN. Progent's accredited security engineers can also validate the security of web-based software and can conduct extensive security evaluations of company-wide security to validate your company's compliance with key international security standards including HIPAA, PCI, and ISO.

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  • Expert Microsoft Certified Consultants Windows Server 2019 Kubernetes Containers Windows Server 2019 Cluster Operating System Rolling Upgrade Technical Support Services

  • Emergency NetApp SAN Fabric Consult
    MetroCluster Switch Integration Specialist

    NetApp MetroCluster is a disaster recovery software suite that uses failover storage clustering with replication to provide fast, zero RPO disaster recovery (DR) between datacenters that are up to 185 miles away from one another. Progent's roster of seasoned IT experts can assist your business to plan, deploy, manage, update, test and repair a disaster recovery solution built around NetApp MetroCluster. Progent can assist you to select a topology for your MetroCluster environment that aligns with your functional requirements and IT budget. Progent can make sure you follow leading practices for installing your MetroCluster solution by delivering help with tasks like assigning shelf IDs, arranging plexes layout, provisioning NetApp FlexVol volumes, setting up NetApp Snapshot, installing switches, implementing a tiebreaker mechanism, designing a configuration replication network between your peered clusters, and testing your MetroCluster disaster recovery solution to prove compliance with information assurance standards and regulatory mandates.

  • Fault Tolerant Data Centers Computer Engineer High-Availability Data Center Consultant
  • Google Cloud Kubernetes Consultant MS Certified Professional Google Cloud Dialogflow

  • Home Based Microsoft Consultants Telecommute Job
    Part Time Jobs Work from Microsoft Consulting

    Progent believes that a carefully architected and executed network is a vital factor for enabling a company's growth, and we follow this philosophy in our corporate network environment. Progent has built a fault-tolerant virtual office infrastructure that allows our staff engineers and certified contractors to deliver fast and efficient support, collaborate easily on sophisticated projects, and experience professional and private maturity from being a member of a dynamic business ethos of self motivation and freedom.

  • IOS XR Software Specialists 2800 ISR Router Onsite Technical Support
  • ISA Server Network Consulting Microsoft Certified Expert Onsite Technical Support ISA 2000 Server
  • Immediate Dynamics GP/Great Plains Online Help Dynamics GP/Great Plains Technical Consultant
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  • Linux Online Engineers Linux Remote Consultancy
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  • Juniper SSG Series Router Security Firms
    Juniper SSG Series Firewall Network Security Evaluation

    Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.

  • MRTG Technology Consulting Linux Network Monitoring, Nagios and MRTG Engineers
  • Mac Network Consulting macOS and Cisco On-site Technical Support
  • Macintosh Applications Learn Training Professional Quark
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  • Network Engineer Cisco PIX Upgrade
    PIX Support and Setup

    Cisco's PIX Series firewalls have reached end of life and Cisco may no longer offer support these devices. Progent still provides technical assistance for Cisco's PIX 500 firewalls to help you with maintenance and management and Progent can also help you determine whether to move up to the latest firewall technology available from Cisco. Progent's Cisco technology experts can help you plan and implement an efficient migration to Cisco ASA 5500-X Series firewalls following industry best practices.

  • Metro Ethernet Consulting 24-7 Professional WiMax
  • Microsoft Azure hybrid cloud integration Consulting Services Reporting Microsoft Azure cloud migration
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  • Microsoft Office Communications Server 2007 Online Troubleshooting Microsoft IM Infrastructure Specialists
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  • Top Rated Wi-Fi IP phone integration Integration Services
    24/7 Cisco Certified Expert wireless IP phone configuration Network Consultants

    Progent's wireless IP phone configuration consultants can provide online and onsite support to help you build and manage a Cisco Wi-Fi VoIP phone deployment by delivering integration services that can range from troubleshooting the configuration of an IP phone or AP to providing project management outsourcing or co-sourcing services for updating the wireless infrastructure of an entire campus.

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  • Postini Technical Support
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    E-Mail Guard is a comprehensive service for defending against spam and viruses. E-Mail Guard addresses the security and management of corporate email by providing continually updated spam and virus filtering, policy administration, content testing, and defense against email-based DHA and Distributed Denial of Service attacks. E-Mail Guard also features monitoring, administration and reporting utilities plus outgoing email filtering to help you fix your e-mail environment and define and enforce corporate email policy.

  • Offsite Employees Collaboration Software Professionals Remote Workers Collaboration Software Remote Consulting
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    Progent's UNIX family support services offer small and mid-size companies and developers help with managing and maintaining UNIX, Linux or Solaris systems that operate with Microsoft-based technology. Progent offers your business contact with UNIX experts, support professionals certified by Microsoft and Cisco, and security specialists with CISM and CISA credentials. This broad range of experience provides you with an easy single consulting firm to help you create and manage a protected and reliable mixed-platform connectivity and communications environment that allows UNIX and Microsoft interoperability by integrating Microsoft Windows with major variants of UNIX including Apple Mac OS X, Sun Solaris, AIX UNIX from IBM, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO UNIX, and Silicon Graphics IRIX or major Linux variations such as RedHat, SUSE Linux, CentOS, Ubuntu, PCLinuxOS, fedora, Gentoo Linux, Mandriva Linux, Debian-GNU, and Slackware.

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    Progent can assist your organization to deploy Cisco's networking products to build a solid basis for your local, private cloud, or hybrid-cloud data center and streamline operations in vital areas such as hardware utilization, security and compliance, versatility, reliability, and recoverability.

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    Exchange Server 2013 includes significant improvements to the functionality of Microsoft Exchange 2010 and introduces important new features plus a revamped architecture. These improvements favorably impact key facets of IT including ease of administration, availability, compliance, operational costs, teamwork, expandability, throughput, cross-version interoperability, and productivity. Progent's Microsoft-certified Exchange Server 2013 consulting experts can assist your organization to evaluate the potential advantages of migrating to Exchange Server 2013, create a cost-effective test and rollout strategy, and educate your IT staff to maintain your Microsoft Exchange Server 2013 environment. Progent can also provide ongoing remote support and management services for Microsoft Exchange Server 2013.

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    Progent's SonicWall firewall consultants can show you how to deploy, manage, and update SonicWall firewall/VPN products including the current SonicWall TZ and NSa families of firewalls and the older SonicWall PRO 2040 devices. Progent's CISM and GIAC-certified network security experts can help you incorporate SonicWall security gateways into an end-to-end security solution and build protection into your corporate practices.

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    Progentís Technical Response Center (TRC) provides low-cost national extended hours online troubleshooting for IT networks powered by Windows and Cisco technology. Progent's Microsoft and Cisco-Premier support engineers provide 24x7 phone help and online secure computer access to isolate and resolve technical problems rapidly and economically.

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    Progent's service experts in Apple OS X and Windows technology can show you how to combine Apple Macintosh and Windows systems into cohesive networks with full sharing and collaboration functionality. Enabling productive co-existence among a variety of servers and workstations powered by Mac OS and Microsoft Windows calls for broad knowledge of and experience with Apple Macintosh and Microsoft products. Progent's background in Microsoft and Macintosh service makes it possible to offer world class support to businesses that depend on these platforms to maintain their competitive advantage. Progent's consultants can also assist your business to interface Apple's iPhones and iPads to operate with smoothly with your Windows network.

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    ProSight WAN Watch is an infrastructure management service that makes it easy and affordable for smaller businesses to diagram, monitor, optimize and troubleshoot their networking appliances such as switches, firewalls, and wireless controllers as well as servers, printers, endpoints and other networked devices. Incorporating cutting-edge RMM technology, ProSight WAN Watch makes sure that network diagrams are kept updated, copies and manages the configuration of almost all devices on your network, tracks performance, and sends alerts when potential issues are discovered. By automating time-consuming management activities, ProSight WAN Watch can knock hours off common tasks such as making network diagrams, reconfiguring your network, locating appliances that need critical software patches, or identifying the cause of performance bottlenecks.

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