For small office computer networks located throughout the state of Delaware, Progent's Microsoft authorized engineers can deliver phone support and remote troubleshooting to solve your computer network troubles quickly and cost effectively. Progent has acquired enterprise-grade expertise, advanced software utilities, and support knowledge bases to diagnose and repair IT problems without the high cost and time delays associated with in-person technical service dispatches.
If your Delaware small business is located beyond the larger urban areas such as Wilmington, Dover, or Newark, your nearby network support choices may be limited in skills, or not available during an emergency. This can result in a office network that is unstable or causing productivity loss due to technical problems persisting for too long. Progentís staff of network professionals average more than 12 years of real-world IT industry experience, in the trenches of IT support, performing a large variety of technical projects for a varied range of clients. This means you get not only the technical know how needed for the task, but a consultant with proven methods for applying that expertise to provide efficient network solutions.
Online Support for Microsoft and Cisco-based Networks
Progentís Technical Response Center offers world-class online support for Microsoft Windows and Cisco-based networks Nationwide. Progent's certified engineers have the expertise to help you to troubleshoot and resolve tough network problems quickly and cost effectively. The breadth of technical expertise represented by Progent's team of consultants makes it possible to escalate even the toughest issues to the right subject matter experts as required. Whether you require occasional phone support and remote repair or continuing access to a Helpdesk Call Center, Progent's experts can provide your small business with enterprise-level expertise without the cost and management overhead of maintaining a large in-house support group.
Dynamics GP Upgrade and System Integration Consulting Services
Progent's consultants have delivered support for Microsoft Dynamics GP and Great Plains ERP software for almost two decades and Progent has delivered system integration, customization, education, and troubleshooting services since the product's original release. Progent offers top-tier expertise for upgrading legacy Dynamics GP/Great Plains deployments. Progent can help your business to plan, test, and implement an efficient migration from a a legacy version to the latest release of Dynamics GP, Learn} about Progent's Dynamics GP migration and system integration consulting services.
Hybrid Cloud Solutions Planning and Integration
Progent's hybrid cloud solutions consultants can provide advanced remote consulting to assist businesses of all sizes to connect their information networks with leading public cloud platforms such as Azure and Amazon AWS. Progent can assist you to plan and administer hybrid environments that can include Windows and Linux operating systems and apps in hybrid topologies that utilize on-premises resources as well as public clouds. To help you to incorporate cloud services with networks, Progent can provide a variety of public cloud migration services such as Office 365 Exchange Online integration with on-premises Exchange and Azure enterprise hybrid cloud design and integration consulting, Amazon AWS cloud integration, and Amazon Web Marketing Service (WMS) programming and troubleshooting.
Best Practices Followed by Seasoned Consultants
Many businesses situated far from cities with plentiful expert consultants utilize less qualified or inexperienced local resources for vital computer network support services. This can produce a network that is unstable or inefficient. Progentís team of Microsoft and Cisco premier engineers average over ten years of hands-on industry experience, in the front lines of IT support, providing an extensive array of information system tasks for a broad selection of clients. Consequently, with Progent you receive not just expert network engineering skills, but a consultant who follows computer industry leading practices in applying those skills to solve real-world information system problems efficiently and in a consistent way.
Microsoft SQL Server 2012 Consulting
Progent offers the expertise of Microsoft-certified SQL Server 2012 engineers as well as seasoned software programmers, DBAs, project managers, Cisco-certified network architects, business continuity planning specialists, and certified data security consultants to help you to manage your SQL Server 2012 environment and configure a cost-effective and safe IT infrastructure that helps you realize the full business benefit of Microsoft SQL Server 2012. Progent can also assist you to migrate to Microsoft SQL Server 2016 or transition to SQL Server 2014 from SQL Server 2012.
Azure Planning and Integration Consulting
Progent's Azure cloud integration experts can assist you with every aspect of Microsoft Azure migration such as requirements analysis, readiness assessment, system architecture, pilot testing, implementation, centralized management, performance optimization, software license controls, disaster recovery strategies, security planning, and compliance validation. Progent can help your IT staff to set up and debug firewall appliances and VPN connections so your clients can securely access to Azure-based resources, and Progent's Microsoft-certified consulting experts can help you integrate key Microsoft platforms to work in the cloud including Microsoft Windows Server, Exchange, SQL and Skype for Business. Progent can also help your organization to create a hybrid ecosystem that transparently combines on-premises datacenters with Azure resources.
Progent's Integration and Development Services for Amazon Marketplace Web Service
Amazon Marketplace Web Service is a library of APIs that enables Amazon sellers to improve the efficiency of their operations by automating crucial sales functions including listings, orders, shipments, inbound and outbound fulfillment, and reports. By leveraging Amazon's extensive online selling environment and automating their sales, vendors can broaden their market, lower their cost of sales, improve reaction time to customers, and increase their profits. Progent's Amazon Marketplace Web Service consultants can collaborate with your development staff and provide programming, workflow integration, project management support, and training to help you shorten development time and costs and get to market quickly.
Configuration of Cisco's Managed Switches
Progent's Cisco-certified CCIE network engineers can provide world-class remote and onsite support and troubleshooting for Cisco's Catalyst, Nexus and Meraki series of managed switches for applications that run the gamut from small or midsize businesses and campus networks to giant data centers and ISPs. Progent can assist you to implement Cisco's quickly evolving switching solutions to achieve the performance, scale, uptime, virtualization, security and ease of management demanded by your organization. For information about Progent's support for Cisco's extensive family of Catalyst switches, refer to Cisco Catalyst switch support. To learn about Progent's support for Cisco's Nexus Series of data center switches, refer to Nexus switch consulting and troubleshooting services. To learn about Progent's support services for Cisco Meraki switches, visit Meraki switches integration.
Office Access Application Programming
Progent's Office Access consulting experts offer economical remote support for all editions of Microsoft Office Access including desktop and browser-based versions and offers advanced support for Access application programming, database conversion, performance optimization, BI reporting, and troubleshooting. Progent also can provide custom webinar training for Access programming and DBA services.
Remote Server Monitoring with Microsoft System Center 2016 Operations Manager Operations Manager
Progent provides a selection of Network Support Packages built around the proactive problem solving capabilities of Operations Manager, a cutting-edge server management software solution that monitors the reliability, performance and protection of your IT system and detects problems before they can bring down your network. To provide more insight concerning the performance and robustness of your network environment, Progent can help you install and operate leading network monitoring tools based on the Linux operating system.
Microsoft Dynamics GP Support
Microsoft Dynamics GP 2015 R2 (formerly Great Plains) introduces a revamped architecture that enhances cloud integration, supports popular smart phones and tablets, permits single login with Microsoft Azure AD, and tightens security and compliance. Progent's certified Microsoft Dynamics GP 2015 R2 consultants and developers have the depth and breadth of technical skills and hands-on experience to address the critical technical and business issues associated with deploying and managing Microsoft Dynamics GP 2015 R2 and can assist your organization to carry out an efficient migration that will maximize the return on your investment in this mission-critical product.
Get in Touch with a Progent Network Support Expert
To learn how to contact a Progent computer support expert for online or on-premises expertise in #(state), call 1-800-993-9400 or go to Remote Computer Help.