Delaware Computer Network Consulting Experts
for Small and Midsize Business Information Systems:
Remote Help and Repair
For business network systems located throughout the state ofDelaware, Progent's Microsoft and Cisco qualified technical experts can provide remote phone support and remote troubleshooting to solve your computer network troubles fast and cost effectively. Progent has acquired enterprise-level expertise, advanced software utilities, and support databases to troubleshoot and resolve network problems while avoiding the cost and delays associated with on-site service calls.
If yourDelawaresmall business is situated beyond the larger metro areas such asWilmington, Dover, or Newark, your local computer network support options may be limited in technical capability, or not available during urgent situations. This results in a computer network that is unusable or causing productivity loss due to technical issues continuing for too long. Progent’s team of seasoned network professionals average more than 12 years of real-world industry experience, in the trenches of network support, performing a wide range of technical tasks for a extensive range of customers. This means you obtain not just the technical expertise needed for the job, but an expert with demonstrated methods for applying those skills to assist with cost effective network solutions.
Backup/Recovery Consulting Services for a Remote Workforce
Progent can help small and mid-size organization to design, deploy, test and manage backup technology needed to support remote workers. To learn about Progent's data protection expertise for telecommuters, refer to backup services for remote workers.
Wi-Fi Site Survey
Progent’s Wireless Site Survey helps you to design and implement a WiFi LAN optimized for your environment, providing you a wireless solution that has the coverage, performance, capacity, QoS, security, and roaming ability your company requires. Progent's predictive wireless planning services can be carried out remotely and utilize advanced RF simulation and analysis software to design a cost-effective Wi-Fi LAN. Progent’s on-premises wireless survey features physical inspection, spectrum and data protection audits of your current WLAN, evaluation of your building’s layout, testing for RF contention, RF propagation modeling, identification of optimum locations for client-specified Wi-Fi APs. Placement and integration support for wireless access points include Cisco Aironet wireless access point planning and deployment consulting, Cisco Small Business 100/300/500 Wi-Fi access points support services, Cisco Catalyst 9100 Series 802.11ax APs system design, Cisco Meraki wireless access point integration and consulting services, and Ubiquiti UniFi Wi-Fi access points consulting and WLAN integration services.
Simple Sign-on and Pricing Model
Progent's easy per-minute billing policy has no complex contracts, retainers or hidden charges. Many competitors have minimum charges or other additional fees that drive up support costs. For remote support from Progent during normal business hours, you only get charged for the time spent working on your issue. If it only requires ten minutes to resolve your issue, then you only pay for ten minutes. For regularly scheduled onsite service work booked more than 24 hours in advance, you are charged only for the time when Progent's consultant is actually on premises solving your problems. Just Progent's competitive by-the-minute rate. For urgent same-day onsite service calls, you may be charged for our consultant's travel time, but never a higher emergency rate. Since Progent maintains a large pool of engineers located throughout the entire service territory, an available consultant is usually close by to assist. Progent can also offer onsite support to the majority of zip codes in the United States within 24 hours of receiving a service request. Progent's online support group has delivered help to small businesses in every state in the U.S (Refer to Progent's nationwide testimonials.)
Microsoft SQL Server 2012 Integration
Progent offers the support of Microsoft-certified SQL Server 2012 engineers as well as seasoned database application programmers, database administrators, project management experts, network infrastructure engineers, disaster recovery/business continuity planning specialists, and certified data security consultants to help you to manage your Microsoft SQL Server 2012 environment and configure a cost-effective and safe network infrastructure that helps you maximize the strategic benefit of SQL Server 2012. Progent can also help you to upgrade to Microsoft SQL Server 2016 or transition to SQL Server 2014 from SQL Server 2012.
Live Online Education for Desktop Apps
Progent offers live online instruction for an array of client applications. Progent's Online training covers topics such as Office 365 Excel and Power BI reporting, Office 365 Word VBA macro development, Publisher co-editing, Office Outlook security, Office 365 Access programming, Microsoft Dynamics GP (Great Plains) customization, and Windows 10 management. Webinar-based instruction provides all the benefits of traditional in-person seminars, including immediate interaction between clients and teachers, but avoids the costs of transportation and the challenge of trying to synchronize the availability of multiple trainees.
Android Smartphone Integration and Management
Progent's Android phone and tablet integration consulting have extensive experience providing online and on-premises assistance for organizations of any size who need to integrate Android phones and tablets into their information networks so that users can work together from virtually anywhere. Progent has the range of skills to resolve network problems that span multiple manufacturers and that represent a combination of legacy and current information technology. Progent offers budget-friendly remote consulting to assist you with any stage of planning, deploying, managing and troubleshooting your BYOD environment. Progent can deliver occasional support to help you to handle especially challenging IT problems, or Progent can provide outsourced or co-sourced project management services to help you complete major network projects on time and on budget. Progent can assist with local, cloud-based, or hybrid network environments and offers support for operating systems, applications, management utilities and hardware infrastructure. Progent also offers customized group or individual training sessions to help you manage and operate Android phones efficiently.
Progent is a Certified Microsoft Partner
Since Progent is a Microsoft Certified Partner, each Progent network expert has access to the technology and training resources required to deliver the best IT help available. Progent's network outsourcing, Contact Center, Office 365 integration expertise, and application development services permit small business customers to benefit from the broad range of skills found in the IT departments of big enterprises without the high expense and distraction of maintaining a large in-house network group.
NetWare vSphere and vCloud Integration and Troubleshooting
Progent can provide the assistance of a certified VMware VCDX expert to help you design, configure, manage and troubleshoot VMware vSphere-powered virtualization solution for local networks, private and public clouds, or hybrid systems. Progent's VMware vSphere consulting team can provide world-class expertise for installing and integrating VMware Site Recovery Manager (SRM) and VMware's NSX virtual network platform for disaster recovery and application continuity. Progent offers extensive experience of VMware vCloud Director (vCD), vRealize Automation, vRealize Orchestrator (vRO) and vCloud used for administering private and hybrid cloud environments that provide high uptime, data security, and application mobility.
SharePoint Server Help
Progent's Microsoft-authorized Microsoft SharePoint Server 2013 developers, SharePoint Server 2010 specialists and Microsoft SharePoint 2007 consultants can assist you to evaluate the economic justification for implementing the latest release of Microsoft SharePoint, advise you on the most sensible edition of SharePoint for your circumstances, provide configuration and integration expertise, help you to install Microsoft SQL Server as a supporting database, improve your network infrastructure, integrate your off-the-shelf and customized application software to operate with Microsoft SharePoint Server, design a comprehensive security strategy that includes portal solutions, and provide maintenance and Helpdesk services.
Active Directory (AD) Design and Troubleshooting Consulting
Progent's Microsoft-certified Active Directory consultants have extensive knowledge troubleshooting complex Active Directory problems such as replication problems, multi-domain partition configurations, damaged AD objects, cleanup of legacy software configuration objects in production Active Directory systems, and fixing of failed installations of AD and AD-dependent software. Progent is also proficient in using “expert only” Active Directory utilities such as NTDSUTIL, DCDIAG and NETDIAG. Progent can also recommend deployment strategies that address important areas including AD naming standards, hierarchical structure, IT administration structure, use and design of group policy objects, plus protection and monitoring specifications. Progent can also evaluate the impacts of server and service implementations on capability and performance. Progent can help businesses to design and install deployments of AD Domain Services by delivering Windows Server 2012 R2 support services and Windows Server 2016 hybrid cloud solutions.
Data Backup/Restore Consultants
Progent's data backup consultants can provide support for a wide range of products and technologies that provide solutions for protecting Microsoft Windows, Apple Mac, and Linux physical and virtual servers and desktops as well as laptops and smartphones. Progent can help you with all major backup platforms by providing services such as Altaro VM Backup consulting, Barracuda Backup and disaster recovery preparedness expertise, and DoubleTake/Carbonite integration. Progent can also provide support for Acronis Backup and Recovery, MozyPro, Retrospect for Macintosh, Time Machine, Symantec Backup Exec, BackupAssist Software, CrashPlan, and Solaris FLARs. For enterprises, Progent offers VMware Site Recovery Manager consulting. In addition, Progent's ProSight Data Protection Services are offered to small and medium-sized businesses as a low cost end-to-end solution for reliable backup/disaster recovery.
Cost-effective Support Solutions
Many small businesses rely on flawed metrics when shopping for a computer consultant. Cost per hour is seldom a reliable measure for value. A consultant with inadequate experience can take many times longer to complete the same task than an experienced Information Technology expert. For example, charging 30% less per hour, but taking three times longer for the same job is hardly a deal. Still worse, a badly architected or implemented IT environment that is unstable and difficult to administer or expand can cost a small business many times over its setup price due to lost productivity. Progent's customer testimonials from satisfied businesses across the U.S. confirm the efficiency of Progent's support model and the expertise of Progent's team of IT professionals.
SQL Server Application Development
Progent's SQL Server application developers can help your organization to build and support database applications based on the SQL Server database platform. Progent follows leading lifecycle management practices to build efficient, manageable SQL Server database applications and knows how to work with a customer's IT staff to deliver projects in a timely and affordable way. Progent for can assist you to build Microsoft SQL Server solutions by offering a wide array of professional services including functional specs, database modeling, data integrity,
Talk to a Progent Computer Support Expert
To learn how to contact a Progent network support expert for online or on-premises assistance, phone
An index of content::
Fortinet 30 Series Firewalls Engineer
Fortinet Firewall Application Control Remote Support
Fortinet next-generation firewalls are industry leaders in offering best-in-class performance for SSL inspection. Progent's Fortinet FortiGate firewall consultants can help your business to integrate your Fortinet security appliances to protect all your digital resources at the enterprise edge, within the data center, at branches, and at the cloud edge.
Exchange 2019 Migration Remote Troubleshooting
24-Hour Microsoft Remote Support Services Exchange 2019 Security
Progent can assist you in any phase of your upgrade to Exchange Server 2019 such as configuring Windows Server 2019 as a host for Exchange; planning high availability (HA) infrastructure for a local, cloud-based or hybrid deployment; moving mailboxes; designing and configuring Hyper-V; configuring hardware load balancing (HLB); setting up DAG groups with MCDB caching; integrating with Skype for Business 2019 for cloud voicemail; setting up collaboration with SharePoint; updating firewalls; integration with Microsoft Office 365; and setting up Outlook.
Cisco VoIP Phones and CallManager Integration Support
Best Cisco VoIP Phones and Unified Messaging Engineer
Progent's CCIE-certified networking experts offer advanced support services for Cisco Unified Communications Manager (previously CallManager). Progent can help you to integrate VoIP phones, design dial plans, configure SIP trunking and PSTN support, deploy ISR G2 routers with CUBE support, and deploy UCS server high availability systems.
Microsoft Office SharePoint Server 2013 On-site Support
SharePoint Support
Progent’s Microsoft-certified experts offer organizations of any size consulting, troubleshooting, and application development services for SharePoint Server and SharePoint Online. Microsoft SharePoint is an advanced platform that uses web-based technology for efficiently coordinating people, teams and information. SharePoint Server provides a central spot for your workers or customers to connect to, manage, distribute and interact with relevant information, files, and applications and to communicate with one another. SharePoint allows faster and more intelligent decisions, more efficient access across groups and more streamlined business processes. Windows SharePoint Services join employees, clients, workgroups and major tasks with the knowledge they’ve created in a way that makes data easy to find, retrieve and re-use. Progent's SharePoint experts can help your organization to maintain your current SharePoint solution or migrate to the current version of SharePoint Server or to SharePoint Online.
MCSE Expert Certified Troubleshooting SharePoint 2016 MinRole
24x7x365 SharePoint 2016 Federated Search Technical Consultant
Progent's Microsoft-certified SharePoint consultants offer affordable remote and on-premises consulting expertise, application development, and debugging support for businesses of all sizes who intend to migrate to SharePoint 2016 or SharePoint Online from prior versions of SharePoint.
Jabber Migration Computer Consultant
Computer Consultants Jabber and Webex Meeting Server
Progent's Jabber consultants offer online or onsite support to assist businesses of any size to plan, deploy, maintain, update or debug Cisco Jabber environments and Cisco Unified CM ecosystems. Progent can provide advanced expertise for the technologies that make up building a cohesive Cisco Jabber collaboration solution including Cisco network devices and management tools, Microsoft Office 365 applications, Windows and Mac desktops, iOS and Google Android smartphones, SIP interfaces, WiFi systems, cyber security, cloud integration, immersive telepresence systems, PBX products, disaster recovery preparedness, and other pieces of a cohesive collaboration solution.
Technology Professional Exchange 2010 Upgrade
Microsoft Exchange 2010 Migration Consultants
Progent's Microsoft-certified consulting experts can assist you to determine the value of Microsoft Exchange Server 2010 for your business and can help you to plan and implement an efficient migration to Microsoft Exchange Server 2010 from Microsoft Exchange 2003 or Microsoft Exchange 2007 that will provide quick return on investment by improving your productivity, lowering the cost of hardware and support, streamlining administration, and consolidating your key communications platforms.
Computer Network Firms Microsoft Certified Partner
Microsoft Partner Small Business IT Consulting Company
Progent is a Microsoft Certified Partner and has earned special competencies that include Advanced Infrastructure Solutions and Information Worker Solutions. Microsoft Certified Partners are the most successful organizations who earn the top client satisfaction and enjoy the tightest operational relationship with Microsoft. The knowledge, capabilities, and dedication needed to earn the status of Microsoft Certified Partner benefits Progent's clients by allowing Progent to offer your company more complete support for your IT network.
Windows Server 2012 R2 Configuration Manager Support and Integration
Computer Consulting Windows Server 2012 R2 Live Migration
Progent's certified professionals can help you to assess the benefits of Windows Server 2012 R2 for your company, create test environments and rollout plans, optimize your network infrastructure for on-premises, multi-site, cloud-based, and partial-cloud environments, train your IT support, team, create an enterprise-wide security plan, automate network administration, help with creating applications, and generate and test a DR/BC plan.
ProSight Outbound Email Filtering Consultants
ProSight Email Encryption Consultant
Progent's ProSight Email Guard uses the services and infrastructure of leading data security companies to provide web-based management and comprehensive security for your inbound and outbound email. The powerful structure of Email Guard combines cloud-based filtering with a local security gateway device to offer complete protection against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-borne threats. ProSight Email Guard's Cloud Protection Layer serves as a first line of defense and keeps most threats from making it to your security perimeter. This decreases your vulnerability to inbound threats and saves network bandwidth and storage space. ProSight Email Guard's onsite security gateway device adds a further layer of inspection for incoming email. For outgoing email, the local gateway provides AV and anti-spam filtering, policy-based Data Loss Prevention, and encryption. The local gateway can also assist Exchange Server to monitor and safeguard internal email traffic that stays within your corporate firewall.
Catalyst Wi-Fi 6 WAP Online Troubleshooting
Catalyst Wi-Fi 6 AP Placement Online Support Services
Progent's Cisco-certified Catalyst 9100 Series Wi-Fi 6 WAP experts can provide affordable remote and on-premises support for Catalyst Wi-Fi 6 wireless access points.
On Demand Staffing Computer Consultants
Microsoft and Cisco Certified Remote Support Services Supplemental IT Staffing
Progent's temporary staff augmentation services allow you to respond to sudden increases in demand for IT support personnel without incurring the costs and hassle associated with identifying and hiring experienced technical workers and without adding to your full-time workforce.
Access to External Support Databases Small Business Network Consultants
Urgent Microsoft Solutions Framework Project Methodology Computer Consulting Companies
Progent’s team of Microsoft and Cisco Premier Certified consultants average more than a decade of hands-on industry experience, at the front lines of IT service, performing a broad range of IT projects for an extensive array of clients. Each Progent consultant shares a refined set of personal best practices that are incorporated into shared leading practices training that Progent instills in its support personnel. This means that you get not just world-class IT skills, but also a support engineer with proven approaches for applying computer knowledge to fix real-world network problems rapidly.
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