For office computer networks located anywhere in the state of Delaware, Progent's Microsoft and Cisco certified professionals can provide online assistance and troubleshooting to repair your network troubles fast and affordably. Progent has acquired top-notch expertise, software tools, and support knowledge bases to identify and fix computer network problems without the cost and delays normally associated with in-person service dispatches.

If your Delaware company is located outside of the larger metro areas such as Wilmington, Dover, or Newark, your nearby network systems support options may be limited in expertise, or unavailable during urgent situations. This results in a computer network that is unpredictable or causing efficiency loss due to technical problems continuing for too long. Progent’s staff of seasoned network consultants average more than twelve years of real-world computer industry experience, in the trenches of IT support, performing a large range of technical tasks for a extensive range of customers. This means you get not just the technical competency needed for the task, but a consultant with demonstrated methods for applying those skills to assist with efficient network solutions.

NetApp SAN Storage Solutions
Progent can provide enterprise clients online or onsite NetApp SAN consulting support for NetApp's entire line of SAN software and hardware products including Data ONTAP data management, MetroCluster array-based clustering, FlexPod cloud architecture, SnapMirror data replication, SnapVauly continuous backup, Virtual Storage Console for VMware, MultiStore for secure IP space separation, OnCommand Reporting and Insight analytics, plus NetApp's All-Flash, Hybrid Flash, V-Series and N-Series hardware products. Components of NetApp SAN storage technology supported by Progent include SAN dsign, hybrid-cloud deployment, virtualization, migrations, non-disruptive updates, storage management, security and compliance, disaster recovery, and troubleshooting. Progent offers Level 3 support to assist you to take care of issues with NetApp SAN storage environments quickly and affordably based on industry best practices.

BI Reporting Consulting
Progent’s business information reporting consultants can provide remote and onsite expertise to assist you with any facet of business intelligence (BI) reporting from debugging or modernizing applications to planning and implementing an advanced business intelligence solution. Progent's management reporting consultants can help your company to support your current reporting environment, help you to upgrade databases and applications from an outdated reporting product to a current one, and deliver as-needed online training tailored to your specific needs. Progent’s management reporting professionals offer experience in all popular business analytics reporting tools such as Microsoft's SQL Server business intelligence stack (Integration Services, Analysis Services, and Reporting Services), Microsoft Management Reporter/FRx, Office Access, Crystal Reports, Power BI, Excel BI tools including Power Pivot, Power Query and Power View, and Report Designer.

Full Portfolio of Security Consulting Services
Progent's CISM, GIAC, and CISA certified security engineers can assist your company to perform comprehensive security evaluations, restore operations rapidly from virus attacks, configure firewalls, set up secure mechanisms for off-site and mobile access, deploy spam protection and email encryption, and create a company-wide security plan built around round-the-clock automated monitoring. Progent's ProSight family of managed security monitoring and management services includes ProSight Active Security Monitoring (ASM) for behavior-based threat detection and ProSight Enhanced Security Protection (ESP) for unified endpoint security.

CRISC-certified Risk Management Consultants
The Certified in Risk and Information Systems Control (CRISC) certification program was initiated by ISACA in 2010 to validate an IT professional's skills to plan, implement, and support IS controls to mitigate network risk. Progent can provide the expertise of a CRISC-certified risk management consultant to help your company to create and carry out a risk management strategy that follows leading practices identified by CRISC and crafted to match your company's risk appetite, business goals, and budgetary guidelines.

Broad and Deep Knowledge of Office Networks
Progent’s group of over 100 networking experts means customers benefit from the leverage of more than 1,000 years of cumulative background and collective knowledge to fix the most vexing IT problems. Progent’s accredited information technology engineers possess the experience to find solutions fast and deliver them cost effectively.

Remote Support for Microsoft and Cisco-based Network Environments
Progent’s Technical Response Center provides world-class remote technical support for Microsoft and Cisco-based networks anywhere in the United States. Progent's certified professionals have the expertise to help you to analyze and resolve tough network problems quickly and affordably. The breadth of technical expertise offered by Progent's staff of consultants makes it possible to escalate even the most difficult issues to appropriate specialists as required. Whether you need occasional phone support and online repair or continuing access to a Help Desk Call Center, Progent's engineers can provide your small business with enterprise-level expertise without the cost and administrative hassle of maintaining a large internal support organization.

Affordable Network Support Solutions
Many small organizations utilize flawed metrics when shopping for a computer network consultant. Cost per hour is seldom a good measure for value. A consultant with inadequate technical background can take several times longer to complete the identical task than an experienced Information Technology professional. As an example, charging a third less per hour, but taking three times as long for the same job is not a bargain. Still worse, a badly designed or implemented network environment that is undependable and hard to administer or expand can cost a business many times more than its setup price because of lost productivity. Progent's customer testimonials from satisfied businesses across the U.S. indicate the efficiency of Progent's support model and the technical capability of Progent's staff of IT professionals.

Security Vulnerability Scanning for Small and Mid-size Business Networks
Progent offers two low-cost service bundles intended to enable small companies to get an objective security evaluation from a certified security consultant. With Progent's External Network Security Inventory Scan, a security expert administers an extensive examination of your network from outside your firewalled perimeter to uncover possible weaknesses in the security posture you expose to the outside world. With Progent's Internal Security Inventory Scan, an engineer executes a system scan from a secure computer inside your company firewall to assess the risk to internal assaults. Both security inventory services are set up and run from a secured external location.

Ransomware Removal and Recovery Consulting
Progent offers the help of proven ransomware recovery experts with the skills to restore an information system damaged by a ransomware virus such as Ryuk, Dharma, Hermes, or MongoLock. For more information, see ransomware cleanup and restoration expertise.

Cisco Jabber Deployment and Management Consultants
Progent's Cisco Jabber consultants offer online or on-premises support to assist businesses of any size to design, implement, manage, upgrade or debug Cisco Jabber solutions and Cisco Unified Communications Manager infrastructure. Progent can provide in-depth expertise for all the products, technologies and services that make up creating a cohesive Jabber solution including Cisco network devicesand management software, Microsoft Office 365 applications, Windows and Mac desktops, iOS and Google Android smartphones, SIP interfaces, Wi-Fi networks, security and compliance, cloud integration, immersive telepresence systems, PBX systems, disaster recovery preparedness, and the many other components of a modern collaboration solution.

64-bit Processing Upgrade Help
Progent’s 64-bit migration experts can assist you to update your application servers and workstations affordably from 32 to 64 bits. Progent can assist you to calculate the costs and advantages of upgrading to 64-bit computing, design a cost-effective migration process that reduces business interruptions, and provide responsive remote support to aid your company to install 64-bit operating systems and applications on your existing computers. Progent's Microsoft-expert engineers can help you to install the 64-bit editions of Microsoft products like Windows Server, SQL Server, Microsoft Windows 10, and Microsoft Office Excel.

Microsoft System Center 2016 Integration
Microsoft System Center 2016 delivers major enhancements in the management of hybrid cloud networks through comprehensive support for Windows Server 2016, Windows 10; seamless integration of heterogeneous environments that include various Linux distributions, Hyper-V and VMware; and better cloud support such as closer integration with Microsoft Intune for Apple iPhone and Android smartphone administration plus built-in integration with Microsoft Operations Management Suite for cloud-enhanced analytics. Progent's System Center 2016 consultants can provide advanced online and onsite support for all components of System Center 2016 including Operations Manager, Configuration Manager (SCCM), Virtual Machine Manager, Data Protection Manager (SCDPM), Orchestrator, and Service Manager. Progent can help you to design and install a new deployment of System Center 2016, expand or optimize an existing one, upgrade smoothly from an earlier version of System Center, or debug your System Center solution.

Talk to a Progent Computer Consultant
To find out how to access a Progent computer support expert for online or onsite expertise in , call 1-800-993-9400 or visit Remote Network Help.