For small company networks located anywhere in the state of Delaware, Progent's Microsoft qualified technicians can provide remote phone support and remote troubleshooting to fix your computer system issues fast and cost effectively. Progent has developed enterprise-grade skills, sophisticated tools, and support knowledge bases to troubleshoot and repair computer network problems while avoiding the cost and time delays normally associated with onsite service visits. In case your Delaware company is situated beyond the larger metropolitan areas such as Wilmington, Dover, or Newark, your local network support choices may be limited in expertise, or unavailable during urgent situations. This results in a computer network that is unstable or causing productivity loss due to technical problems going unresolved for too long. Progent's team of field proven network engineers average more than 10 years of real-world computer industry experience, in the trenches of network systems support, performing a broad variety of technical tasks for a extensive range of clients. This means you obtain not only the technical skills needed for the job, but an expert with proven methods for applying those skills to assist with efficient network solutions.

ProSight Active Security Monitoring Next-Generation Endpoint Protection and Ransomware Recovery
The ProSight Active Security Monitoring service is an endpoint protection (EPP) solution that incorporates next generation behavior machine learning tools from SentinelOne to guard endpoint devices and servers and VMs against modern malware assaults like ransomware and email phishing, which routinely evade traditional signature-based anti-virus tools. ProSight ASM protects on-premises and cloud resources and offers a single platform to manage the complete malware attack progression including protection, detection, containment, cleanup, and forensics. Top features include one-click rollback with Windows VSS and automatic network-wide immunization against newly discovered attacks. Read about the entire ProSight portfolio of value-priced network monitoring and management services for desktop and mobile endpoints.

Dynamics GP Migration and System Integration Consulting
Progent's consultants have delivered support for Dynamics GP and Great Plains software for nearly 20 years and Progent has provided system integration, customization, education, and troubleshooting services since the platform's original release. Progent offers advanced expertise for upgrading out of date Dynamics GP ERP systems. Progent can assist you to plan, validate, and implement an efficient migration from a a legacy release of GP to the newest version of Microsoft Dynamics GP. Find out about Progent's Dynamics GP migration and integration consulting services.

Backup/Restore Solutions for an At-Home Workforce
Progent can help small and mid-size companies to design, install, verify and maintain backup technology for at-home workers. To find out about Progent's backup/recovery services for teleworkers, visit backup expertise for remote workers.

Support for Microsoft Dynamics and Dynamics 365 Financial and ERP Software
Progent's Experts Team offers support in Microsoft accounting and ERP platforms, enabling you to customize inexpensive and comprehensive IT solutions that address the specific requirements of your business. Progent's application developers offer a variety of services such as Microsoft Dynamics 365 Finance and Supply Chain (formerly Dynamics AX) ERP consulting services, Dynamics GP/Great Plains Business Accounting Software education and integration, Microsoft Dynamics 365 Business Central ERP software support, Microsoft Dynamics SL/Solomon business accounting software help, and Microsoft Commerce/RMS configuration.

ProSight IT Asset Management for Organizing Network Infrastructure Documentation
Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to capture, update, find and safeguard data related to your IT infrastructure, processes, business apps, and services. You can instantly find passwords or serial numbers and be alerted automatically about impending expirations of SSLs ,domains or warranties. By cleaning up and managing your IT documentation, you can eliminate up to half of time thrown away searching for critical information about your IT network. ProSight IT Asset Management includes a common repository for storing and collaborating on all documents required for managing your network infrastructure such as recommended procedures and self-service instructions. ProSight IT Asset Management also offers a high level of automation for gathering and associating IT data. Whether you’re planning improvements, performing maintenance, or responding to an emergency, ProSight IT Asset Management delivers the knowledge you need the instant you need it. Find out more about Progent's ProSight family of managed services for small businesses.

Microsoft 365 Exchange Online Integration with On-premises Exchange
Microsoft has made a strong effort to enable seamless hybrid networks that combine Office 365 Exchange Online and local Exchange. This allows you to have some mailboxes hosted on your corporate datacenter or private cloud and other mailboxes hosted by Office 365. Progent's certified Exchange consulting team can help you with any facet of planning, implementing and debugging your hybrid Office 365/Exchange network. Progent's Exchange specialists can provide occasional expertise to help you resolve challenging technical problems and also can provide extensive project management outsourcing to ensure your hybrid Office 365 initiative is completed on time and within budget. To learn more about Progent's online consulting support for integrating Office 365 and on-premises Exchange systems, visit Office 365 integration with on-premises Exchange.

Web Site Development Services
If you need to redo your organization’s web site, build internal sites for functions such as human resources or employee orientation, create a compelling web presence for a new company, or put together enterprise-grade, data integrated e-commerce applications, Progent can provide talented and seasoned web site designers and developers. Web design and development consulting available from Progent's Technology Experts Team include web site design and development, web project management, .ASP and .NET programming, and graphics design. Progent's Microsoft SQL Server developers, Oracle programmers and DBAs, MySQL database application consultants, and Office Access application developers can assist you to plan, deploy, and manage data-intensive sites. Progent's experts can also help you build and maintain a protected, dependable server and communications environment incorporating remote and wireless connectivity, to host your web platforms.

Cybersecurity Protection Expertise for Remote Workers
Progent can help small and medium-size businesses to implement network security protection solutions and provide cleanup expertise for offsite workers. To learn about Progent's endpoint device security defense consulting services for teleworkers, see cybersecurity protection solutions for a remote workforce.

Virtualization Consulting
Virtualization techniques enable businesses to optimize resource utilization, simplify network operations, and enhance application availability and data protection. run several virtual machines on a single actual processor. Typical usage scenarios for virtual servers are resource efficiency, inexpensive hosts for applications that only run on outdated OS software, and affordable quarantining of software development or testing environments from on-line systems. Progent's virtual server consultants offer Microsoft Windows 2022 Hyper-V Virtual Server solutions, Windows 2019 Hyper-V Virtual Server expertise, Microsoft Windows Server 2016 Hyper-V hybrid cloud/on-premises solutions, Windows Server 2012 R2 virtualization support services, VMware vSphere and vCloud configuration and troubleshooting, VMware NSX virtual network architecture and integration, and Citrix XenServer assistance. Progent can install virtual servers to optimize performance, fault tolerance and ease of administration while simultaneously cutting costs; suggest and validate business recovery strategies that reduce productivity loss in the event of a catastrophic failure; and provide ongoing maintenance, troubleshooting, and engineering assistance as virtualization technology advances.

Spam/Virus Filtering and Email Encryption
ProSight Email Guard is Progent's spam filtering service that incorporates the technology of leading information security vendors to provide centralized control and comprehensive security for your inbound and outbound email. The powerful architecture of Email Guard managed service integrates a Cloud Protection Layer with an on-premises gateway device to provide advanced protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-based malware. The cloud filter serves as a preliminary barricade and blocks most threats from making it to your security perimeter. This decreases your vulnerability to inbound attacks and conserves system bandwidth and storage. ProSight Email Guard's onsite gateway device adds a deeper level of analysis for incoming email. For outgoing email, the onsite security gateway provides anti-virus and anti-spam protection, DLP, and email encryption. The onsite security gateway can also assist Exchange Server to track and safeguard internal email that originates and ends inside your security perimeter. Learn about the complete ProSight series of affordable outsourced network management services for small and mid-size organizations.

Cisco CCIE-certified Network Management Consultants
Progent's Cisco CCIE-certified network infrastructure consultants can help you to use Cisco's management tools including DNA Center and Meraki Dashboard to create a cloud-based, on-prem or hybrid network management solution that delivers advanced security and compliance, uptime and business continuity. To learn more, visit Cisco CCIE-certified networking management consultants.

Microsoft SQL Server Software Development
Progent's SQL Server application programmers can help you to build and support database applications based on Microsoft's SQL Server database platform. Progent adheres to leading lifecycle management practices to create efficient, manageable SQL Server applications and is able to team with a customer's IT staff to complete projects in a timely and affordable manner. Progent for can help you to create Microsoft SQL Server applications by offering a broad array of professional support services including specification of features and scope, logical and physical modeling, data migration, T-SQL programming, software configuration, storage management, performance tuning, backup/recovery, clustering and virtualization, reusable schema, synchronization mechanisms, security and compliance, and business continuity.

Contact a Progent Computer Support Expert
To learn how to access a Progent network support expert for online or on-premises support, call 1-800-993-9400 or go to Online Network Help.



An index of content::

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    Progent can assist you to create, implement and debug a backup/restore solution based on MSP360 software. MSP360 enables file/folder or image backup/restore for virtual machines and physical computers, supports all leading public clouds, and allows businesses to create a data protection ecosystem with a low Recovery Time Objective (RTO) and a defined Recovery Point Objective (RPO). With ProSight Data Protection Services 360 Backup, Progent can provide comprehensive monitoring and management of your backup system to protect against data loss caused by human mistakes, system errors, ill-intentioned insiders, and malware attacks like ransomware. For more information, see ProSight DPS 360 Backup solutions.

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