Delaware Computer Consultants
for Small and Medium-size Business Information Systems:
Remote Consultation and Repair
For small company network systems located throughout the state ofDelaware, Progent's Microsoft authorized technicians can provide online assistance and troubleshooting to fix your computer system troubles fast and affordably. Progent has developed enterprise-level expertise, sophisticated utilities, and support databases to identify and fix network problems without the high cost and time delays normally associated with in-person technical service dispatches.
If yourDelawarecompany is situated outside of the larger metro areas such asWilmington, Dover, or Newark, your nearby network systems support choices may be limited in skills, or unavailable during urgent situations. This can result in a computer network that is unusable or causing efficiency loss due to technical problems going unresolved for too long. Progent’s staff of expert network engineers average more than ten years of real-world computer industry experience, in the trenches of network support, performing a wide range of technical projects for a varied range of clients. This means you obtain not just the technical expertise needed for the job, but a consultant with demonstrated methods for applying those skills to deliver cost effective network solutions.
Business Intelligence Reporting Consulting
Progent’s BI reporting experts offer remote and on premises consulting to help you with any phase of BI reporting ranging from troubleshooting or modernizing reports to planning and implementing a comprehensive business intelligence environment. Progent's BI experts can help you to maintain your existing reporting system, help you to upgrade databases and applications from a discontinued reporting platform to a modern solution, and provide custom remote mentoring tailored to your individual requirements. Progent’s business reporting and analytics professionals can provide expertise in all popular business intelligence reporting platforms such as Microsoft's SQL Server business intelligence stack (SSIS, SSAS, and SSRS), Management Reporter/FRx, Microsoft Access, Crystal Reports, Power BI, Excel BI tools including Power Pivot, Power Query and Power View, Report Designer and Report Builder.
GIAC-certified Information Assurance Consultants
GIAC information assurance certification was founded in 1999 to certify the skill of network security professionals. GIAC certifications are acknowledged by companies and government organizations around the world including and the United States NSA. Progent's GIAC-certified information assurance specialists offer expertise with any of the security disciplines covered within GIAC accreditation such as evaluating infrastructure vulnerability, incident management and response, intrusion detection, web services security and security information and event management (SIEM) solutions.
SonicWall Firewall Integration Consultants
Progent's certified SonicWall firewall experts can help you configure, maintain, and tune SonicWall firewall devices including the current SonicWall TZ and NSa Series of appliances and the older SonicWall PRO 2040 products. Progent's CISM and CISA-certified cybersecurity consultants can help you incorporate SonicWall firewalls into an end-to-end security solution and design security into your business practices. For more information, visit SonicWall-certified firewall consultants.
Integration Help for Microsoft 365 Applications and Cloud Services
Microsoft 365, previously called Office 365, is Microsoft's expanding family of client productivity apps and cloud services offered on a subscription basis. Microsoft 365 apps and cloud-based services are offered in a variety of product bundles targeted at markets ranging from students and households to enterprises. Progent offers quick and easy online access to consultants with in-depth knowledge of Microsoft, Mac, iOS, and Android platforms. Progent can assist your business to understand the many subscription plans available with Microsoft 365 and configure your network with Microsoft 365 in a way that delivers top business value. Progent's Microsoft 365 integration consultants support cross-platform environments that include Windows, macOS or OS X, and Linux technology. Progent can also assist you to create and manage hybrid ecosystems that transparently combine local and cloud-based products and services.
Cisco Small Business 100, 300 and 500 Wireless Access Points System Design and Troubleshooting
Cisco's Small Business 100, 300 and 500 series of APs are Linux-based units intended as entry-level Wi-Fi solutions for small offices. Progent's Cisco CCIE wireless network infrastructure experts offer online or onsite integration and debugging support to assist your organization to plan, configure, update, tune, manage and debug Cisco Small Business Wi-Fi access point deployments of any scale or architecture. For details about Progent's support for current and legacy Cisco Small Business family of wireless access points, refer to Cisco Small Business wireless APs planning and support.
Ubiquiti UniFi WiFi Access Points Integration and Support Consultants
Ubiquiti's UniFi line of Wi-Fi infrastructure devices includes indoor and outdoor Wave 2 802.11ax Wi-Fi access points (APs), security gateways, and managed switches. UniFi devices installed on multiple sites with any number of access points can be remotely provisioned and administered with free UniFi Controller software, which centralizes and simplifies setup, discovery, administration, tuning, troubleshooting, monitoring, and analytics. Progent offers the skills of veteran wireless consultants who can assist your organization to determine the value of Ubiquiti’s UniFi products for your business and help you to design, install, manage, and maintain your UniFi solution. For details, visit Ubiquiti UniFi Wi-Fi access points consulting and WLAN integration services.
Progent's Consulting and Development Support for SQL Server 2016
Microsoft SQL Server 2016 offers significant enhancements in performance, scale, security, availability, BOYD integration, plus integrated BI. New features include PolyBase for processing structured and unstructured databases simultaneously for data warehousing, Hadoop integration, Dynamic Data Masking, Mobile Report Publisher, and centralized management of local and cloud resources. Progent's Microsoft-certified SQL Server 2016 consulting experts can provide remote and onsite support to help businesses of all sizes to plan, implement, administer or troubleshoot any version of SQL Server 2016. Progent can also help you to interface SQL Server 2016 with other key Microsoft technologies such as Windows Server, Exchange Server 2016, SharePoint, Microsoft Dynamics GP, Lync or Skype for Business, and System Center Operations Manager.
World-class Cisco Help from Expert CCIE-certified Consultants
Progent offers easy, immediate, and affordable access to Registered Cisco CCIE engineers. CCIEs are highly-qualified networking experts who are awarded this top-level certification only through thorough examination by Cisco. CCIEs are able to handle the most complicated problems associated with network planning, implementation, troubleshooting, and service. Progent’s CCIE professionals work intimately with Cisco in-house staff in identifying issues with Cisco's IOS software and developing workarounds or acquiring patches to resolve problems. Progent can provide quick contact with a CCIE by telephone so that you can get immediate help for complex network problems that are impacting worker productivity but are beyond the expertise of your usual IT service resources.
Progent is a Certified Microsoft Partner
Since Progent is a Microsoft Certified Partner, every Progent network expert has access to the technical and educational resources required to provide the best IT support available. Progent's IT outsourcing, Help Desk Call Center, Microsoft 365 deployment support, and application programming services allow small business customers to take advantage of the wide range of knowledge found in the IT departments of big companies without the high cost and hassle of maintaining a large in-house network staff.
Microsoft Windows Server 2016 Hyper-V Hybrid Cloud Solutions
Hyper-V 2016 utilizes core features initially designed for and proven on Azure, among the world's largest public clouds. This pedigree significantly enhances the ability of Microsoft's Windows Server platform to run private cloud as well as hybrid cloud/on-premises deployment models by enhancing security, availability, scale, manageability, reliability and disaster recovery. Progent’s Microsoft-certified Windows Server 2016 Hyper-V consulting team can help you to evaluate the benefits of Hyper-V 2016 for your organization, configure test environments to verify the ability of Hyper-V 2016 to support your vital workloads, design a cost-effective network topology for a cloud-based or hybrid deployment, develop and carry out a non-disruptive migration strategy, educate your IT administration and technical support personnel, and deliver as-needed consulting and troubleshooting support to ensure that your Hyper-V 2016 solution gives you the highest possible business benefit.
Migration Support for Microsoft Skype for Business Server
Progent's Microsoft-certified Skype for Business experts offer remote and onsite consulting services for companies of all sizes to assess the costs/benefits of upgrading to Microsoft Skype for Business Server or Skype for Business Online from any release of Lync Server or Microsoft Office Communications Server. Progent can help your business to design an on-premises, cloud-based or mixed deployment; integrate Skype for Business with SQL Server, Exchange, SharePoint Server and Office; configure HA mechanisms; interface Skype for Business with your PBX system and PSTN gateway; and interface with third-party collaboration systems like Cisco UC and Cisco Video Interop Server (VIS). Progent's certified information security consultants can assist you to design and verify a security strategy for your Skype for Business deployment that is compliant with regulatory standards. Progent can also advise you how to create a hybrid cloud architecture that integrates on-premises Microsoft Skype for Business with the cloud platforms Skype for Business Online or Microsoft Teams.
System Center Data Protection Manager Consulting Services
System Center 2016 Data Protection Manager (SCDPM 2016) provides small and medium-size organizations near-continuous backup and simplified recovery functions for Microsoft-based networks. SCDPM 2016 offers application-aware backup for key workloads like Microsoft SQL Server, Exchange and SharePoint, backs up Windows and Linux VMs, supports VMs running on Windows Hyper-V as well as VMware, and integrates seamlessly with Azure for easy-to-manage cloud backup and recovery. Progent's Microsoft-certified SCDPM 2016 consultants can help you to design, deploy, administer, and troubleshoot a multi-site backup/restore system built around SCDPM 2016. Progent can help you to upgrade from an older release of DPM or from an outdated solution, and Progent can tune your SCDPM 2016 environment for on premises, colocated, cloud-based or hybrid deployment models. Progent can provide online or onsite support and can deliver occasional guidance to help you through technical bottlenecks or deliver end-to-end project management or co-management support to make sure you complete your Data Protection Manager 2016 deployment on schedule and within your budget.
Office Access Application Programming
Progent's Office Access consultants offer affordable online support for all releases of Microsoft Access including Access desktop and Access Web App and offers advanced support for application programming, database conversion, performance tuning, report design, and maintenance. Progent also offers tailored online training for Access application development and database administration.
Get in Touch with a Progent Computer Consultant
To find out how you can access a Progent network support expert for online or onsite support, call
An index of content::
Troubleshooting Azure AD Privileged Identity Management
Azure AD MFA Online Technical Support
Progent’s consultants can assist you to design and carry out a smooth migration from on-premises Active Directory to cloud-based Azure AD or to a hybrid solution that deploys Azure AD Domain Services and Azure AD Connect to unify identity management for both onsite and cloud resources.
Proxim Tsunami Wireless Example Application
Emergency Building to Building Wireless Case Study
Progent delivered a wireless networking environment that allowed a school to improve efficiency and eliminate the recurring expense of a dedicated wireline connection. Progent proposed a Proxim Tsunami wireless 60Mbps bridge. The low-cost building-to-building Proxim wireless bridge is designed for interfacing separate sites as far as 2.5 miles apart and can extend to even longer ranges. This wireless alternative provided improved bandwidth and dependability than recourse to amplifying the 802.11b wireless connection, and since it utilizes the 5.8Ghz spectrum it offered protection against local interference.
Remote Support Support Organization
Wyoming Technology Consultant
Progent’s Technical Response Center provides national extended hours remote support for computer systems based on Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Certified support professionals provide after-hours telephone help and remote direct computer connection to troubleshoot and resolve network problems quickly and economically. The scope of technical expertise represented by Progent's staff of nationwide service professionals makes it possible to escalate even the toughest network issues to appropriate experts as needed. For critical issues, the Technical Response Center endeavors to answer your call for support in less than one hour.
Remote Monitoring and Reporting IT Consultant
Comprehensive Event Management Configuration
Even if your business has a small network support staff and a limited technology budget, your information system can still have the same high availability and performance that once required a large internal support organization. Progent's 24x7 Network Support Services for small businesses combine the experience of skilled Microsoft-certified and Cisco-premier IT consultants, the most recent system management software for 24x7 monitoring and alerts, and economical service programs such as a help desk service to keep your mission-critical network applications and hardware operating.
Sun Solaris Integration
Sun Solaris Computer Consultant
If your office network mixes Sun Solaris platforms with Windows, Progent can assist you to integrate your servers into a cohesive environment that allows all your operating systems to run side by side for easy administration, transparent dataflow, high availability, enhanced performance, and tight protection. Progent's Solaris and Microsoft Windows integration assistance services include network architecture configuration and support, consulting for Microsoft Windows services for UNIX (SFU), online server monitoring and management, remote technical help and repair, in-person technical support, and Help Desk Call Center outsourcing.
Acronis Backup Services
Backup and Recovery Software Consulting Services
Progent can provide economical online access to consultants with expertise in a wide range of utilities and services that provide solutions for protecting Windows, Mac, and Linux physical and virtual servers and desktops as well as laptops and smartphones. Progent offers help for leading data protection products including Acronis Backup and Recovery, Barracuda Backup, Altaro VM Backup, Backup Exec, BackupAssist, HP Data Protector, Double-Take Software, MozyPro, Retrospect, Time Machine, vSphere Data Protection, and Solaris FLARs. Progent can assist you to implement, enhance, or maintain backup/restore solutions for a variety of topologies including on-premises, edge to datacenter, cloud-based, or a mix.
Biggest Apple Mac Firewalls Cybersecurity Contractor
Top Rated Macintosh Virus Recovery Consultants
Progent's CISM-certified security staff can help you safeguard your Apple Mac environment through expert services including performing security audits, recovery from virus and denial of service attacks, configuring firewalls, integrating secure off-site and mobile connectivity, installing automated software for defense against viruses, spam, and malware, and creating a comprehensive security strategy appropriate for the particular objectives of your business information system.
School District Cisco Consult
School District Cisco Specialists
Progent has a long background providing a full-spectrum of online IT support and urgent troubleshooting services to local governments and schools across the United States. Progent is one of the industry’s pioneers in providing expert online IT consulting and has delivered network support to organizations in all 50 states. Online support eliminates travel costs and resolves problems faster than onsite service calls.
Immediate Online Support Services ProSight Network Infrastructure Monitoring
Online Support Network Performance Troubleshooting
ProSight WAN Watch is an infrastructure management service that makes it easy and inexpensive for small and mid-sized businesses to diagram, monitor, optimize and debug their connectivity hardware like routers, firewalls, and wireless controllers as well as servers, client computers and other networked devices. Using state-of-the-art Remote Monitoring and Management (RMM) technology, ProSight WAN Watch ensures that infrastructure topology maps are kept updated, captures and displays the configuration of virtually all devices on your network, monitors performance, and sends alerts when issues are detected. By automating time-consuming management activities, WAN Watch can cut hours off ordinary tasks like network mapping, expanding your network, finding devices that require critical software patches, or identifying the cause of performance issues.
SQL Server 2016 Stretch Database Network Consultants
SQL Server 2016 OLTP Remote Troubleshooting
SQL Server 2016 introduces major improvements in performance, capacity, data security, availability, mobile computing support, plus built-in analytics and reporting. New features include PolyBase for handling relational and non-relational files simultaneously for big data applications, Hadoop support, Dynamic Data Masking, Mobile Report Publisher, and seamless control over on-premises and cloud resources. Progent's Microsoft-certified consulting team can provide remote and onsite expertise to assist organizations of all sizes to deploy, administer or debug any version of SQL Server 2016. Progent can also help you to integrate SQL Server 2016 with other key Microsoft products including Windows Server and Hyper-V, Exchange, SharePoint, Microsoft Dynamics CRM and GP, Skype for Business, and System Center Operations Manager.
IT Consulting Windows 7 Security
Biggest Windows 7 Migration Computer Consultant
Progent's Microsoft certified consultants can help you to pilot
Best Support and Integration Customer Relationship Management
Microsoft Dynamics CRM Remote Support Services
Microsoft CRM helps mid-market businesses build positive customer interactions. Built-in Sales and Customer Service modules allow employees to share information to help promote sales success and offer consistent, effective customer service. Progent can set up the optimal network environment, including mobile wireless connectivity, to back MS CRM, and Progent's Experts Team can supply your company with a certified MSCRM consultant who can help you integrate Microsoft CRM with your sales or customer service databases.
Microsoft Office XP Small Office Network Consultants
On Site service Microsoft Office 2003
Progent’s IT outsourcing packages provide budget-friendly network consulting for small businesses. Whether it involves planning system infrastructure, setting up an in-house Help Desk or outsourcing a one, deploying an updated email system, monitoring your network, or developing an on-line eCommerce solution, outsourcing your IT technical services can reduce costs and minimize risks, allowing IT support expenses to grow in a more moderate and controlled manner than is feasible by assembling a large, all-purpose in-house IT organization. Progent’s Outsourcing White Paper and datasheets show how Progent can help you create a protected and robust system foundation for your vital business software powered by Microsoft Windows such as Microsoft Office XP, Microsoft Office 2003, and Office 2000.
Remote Fortinet FortiManager Network Consultants
Fortinet 400 Series Firewalls Remote Support
Fortinet next-generation firewalls (NGFWs) are industry leaders in delivering top performance for encrypted data inspection. Progent's Fortinet firewall experts can assist your business to configure your Fortinet FortiGate security appliances to protect your digital assets at the network perimeter, within the data center, at branch locations, and in the cloud.
Windows Server 2012 R2 Remote Troubleshooting
Windows Server 2012R2 Active Directory Technology Professional
Progent's Microsoft-certified consultants can help you to evaluate the benefits of Microsoft Windows Server 2012 R2 for your company, develop pilot environments and rollout strategies, optimize your network infrastructure for on-premises, multi-location, cloud-based, and partial-cloud environments, educate your IT management team, create a corporate-wide security strategy, automate network administration, help with creating applications, and build and validate a DR/BC plan.
Professionals Ubiquiti UniFi Wave 2 WiFi access point
Ubiquiti UniFi WLAN Consultants
Progent offers quick access to the expertise of seasoned wireless specialists who can assist you to assess the advantages of Ubiquiti UniFi Wi-Fi APs for your company and help you to plan, deploy, maintain, and debug your UniFi network. Progent can also conduct a wireless site survey to help you to choose, provision, and place UniFi wireless access points for optimal coverage and throughput.
Best Ekahau Wi-Fi Site Validation Support and Help
Ekahau Wi-Fi Planning Specialists
Progent's Ekahau-certified Wi-Fi consultants can assist your business to plan, install, enhance, manage and troubleshoot a Wi-Fi network adapted to your environment. Progent offers online or on-premises expertise for Ekahau Pro for predictive Wi-Fi planning and Ekahau Sidekick for on-premises RF analysis.
Windows Server 2019 and SCVMM Setup and Support
Windows Server 2019 and SCVMM Troubleshooting
Progent's Windows Server 2019 disaster recovery/business continuity planning experts can assist your organization to design a disaster recovery system built around Microsoft's advanced Failover Clustering technologies such as Cluster Sets, Storage Replica, Storage Spaces Direct, VM Load Balancing, and Cloud Witness.
Computer Consultant Ekahau Analyzer Wi-Fi Network Troubleshooting
Ekahau Wi-Fi Site Validation On-site Technical Support
Progent's Ekahau-certified Wi-Fi experts can help you to plan, deploy, enhance, manage and debug a Wi-Fi solution optimized for your environment. Progent offers remote or onsite expertise for Ekahau Pro for predictive Wi-Fi planning and Ekahau Sidekick for on-premises RF signal measurement.
Top Solaris with Windows Specialist
Windows, UNIX, Solaris Integration
Progent's UNIX platform support services offer small businesses and developers support for administering and maintaining UNIX, Linux or Solaris environments that coexist with Microsoft-powered technology. Progent can give your business contact with UNIX experts, consulting professionals certified by Microsoft and Cisco, and security specialists with CISM and CISA credentials. This broad range of experience provides you with a convenient single consulting firm to show you how to build and maintain a secure and reliable mixed-platform connectivity and communications infrastructure that allows UNIX and Microsoft interoperability by integrating MS Windows with major variants of UNIX such as Apple Mac OS X, Solaris, IBM AIX, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO, and Silicon Graphics IRIX or major Linux derivatives including RedHat, SUSE, CentOS, Ubuntu, PCLOS, fedora, Gentoo, Mandrake/Mandriva, Debian-GNU, and Slackware Linux.
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