Delaware Computer Consulting
for Small and Medium-size Business IT Systems:
Remote Assistance and Repair
For small office networks located throughout the state ofDelaware, Progent's Microsoft and Cisco certified engineers can provide remote phone assistance and remote troubleshooting to resolve your computer system problems fast and affordably. Progent has developed enterprise-level skills, sophisticated tools, and support knowledge bases to diagnose and fix computer network problems without the expense and time delays associated with on-site service dispatches.
If yourDelawarecompany is located beyond the larger metropolitan areas such asWilmington, Dover, or Newark, your nearby network support options may be limited in expertise, or unavailable during urgent situations. This can result in a network environment that is unstable or causing productivity loss due to technical problems persisting for too long. Progent's team of field proven network engineers average more than twelve years of real-world IT industry experience, in the trenches of network systems support, performing a broad variety of technical tasks for a broad range of clients. This means you obtain not just the technical competency needed for the task, but a professional with demonstrated methods for applying those skills to deliver affordable network solutions.
SharePoint 2019 Server Solutions Expertise
SharePoint 2019 offers the modern experience of SharePoint Online, serving as a crossover platform between the classic experience of SharePoint 2016 and the modern SharePoint experience. Progent's Microsoft-certified SharePoint Server 2019 and SharePoint Online experts offer affordable remote and onsite consulting expertise, software development, and technical support services for organizations of any size who intend to upgrade to SharePoint 2019 or SharePoint Online from legacy versions of SharePoint. Progent can help customers design and carry out a cost-effective upgrade to SharePoint 2019 on premises, SharePoint Online, or a hybrid environment that incorporates local and cloud resources into a seamless information management solution. To find out more, visit SharePoint 2019 Server planning and deployment services.
IT Consulting for Local Governments
Progent has extensive experience providing a broad range of online network consulting and urgent repair services to local governments and schools throughout the U.S. Progent is among the industry’s pioneers in providing advanced online network support and has provided IT support to clients in all 50 states. Progent's remote information technology consulting for local governments saves travel costs and resolves issues more quickly than onsite service calls.
Oracle Database Administration Support and Application Programming
Progent offers affordable access to an Oracle consultant for Oracle database administration support or an Oracle application programmer. Progent can help you to create effective solutions for key Oracle DBA tasks such as database tuning, backup and restore strategies, and information security, or mentor your in-house staff to follow industry best practices for simplifying various administration procedures. Progent can in addition offer the services of a PL/SQL programmer to help your company to design, tune, troubleshoot, or migrate Oracle-based programs that can range from forms to data-driven web commerce sites. Progent has skill using Oracle SQL Developer, SQL *Plus, and JDeveloper and can help you to optimize current SQL programs using Oracle's SQL Access Advisor.
CISM-certified Cybersecurity Management Consultants
Progent can provide the services of CISM Premier security management experts. The Certified Information Security Manager (CISM) organization describes the core capabilities and international standards of skill that information security professionals are expected to learn. It provides business management the confidence that those who have qualified for their CISM credential possess the background and capability to provide effective security management and support consulting.
Microsoft Teams Solution Design Expertise
Microsoft Teams is the replacement for Skype for Business Online as Microsoft's premier cloud platform for real-time conversation and collaboration. Progent's Teams consultants can assist you to design a migration to Teams from Skype for Business or Lync Server and configure, manage, and troubleshoot a cloud-based or mixed implementation of Teams. Progent can assist you to connect Teams with Office/Microsoft 365 apps, Exchange Online, SharePoint Online, and your phone system.
Microsoft Desktop Virtualization Help
Microsoft's virtual desktop technologies lower the work needed for network managers to install software programs so they are standardized throughout an entire user base, offer the ability to control access to critical data, and allow fast installation of new or updated desktops. With Windows Server 2016, the Terminal Services utility has been enhanced and renamed Remote Desktop Services. Microsoft's innovative Virtual Desktop Infrastructure (VDI) that powers Remote Desktop Services simplifies desktop access, improves performance, tightens security, unifies management, and offers a nearly seamless user environment. Progent's Windows Server 2016 consultants can help you to evaluate the business benefits of Microsoft's desktop virtualization solutions, set up test and on-line environments, optimize your network infrastructure to accommodate virtualized clients effectively, evaluate and resolve security issues, and educate your network managers to utilize industry best practices to gain maximum payback from desktop virtualization.
Eliminate Reliance on Freelance Consultants
By building a relationship with a full-service IT support organization like Progent as opposed to an individual freelance consultant, your company is ensured timely access to capable professionals whenever you require them. You no longer have to be concerned that illness, training, vacations, or conflicting jobs with other clients will leave you with no help during a crisis.
After-hours Remote Technical Support
Progent's affordable extended hours remote support program offers companies round-the-clock access to remote technical support from Progent's TRC. Support services available beyond standard work hours include resolving issues with Microsoft-based servers, Microsoft Windows desktop support, assistance with Microsoft Office applications, network and system backup and recovery, and fundamental routing and switching support for Cisco networking products.
Progent's Integration and Troubleshooting Services for SQL Server 2014
SQL Server 2014 includes major enhancements in key areas including performance, availability, compliance, and cloud readiness. SQL Server 2014 is the first version of Microsoft SQL Server that includes in-memory capability that works transparently with all workloads including OLTP, enterprise data warehousing, and business analytics. Progent's Microsoft-certified SQL Server 2014 consultants can help you maintain your Microsoft SQL Server 2014 system or provide SQL Server 2016 migration expertise or Microsoft SQL Server 2019 migration consulting to help you deploy a more modern release of SQL Server.
Expert Wireless Engineering and Support Services
Progent's wireless solutions consultants offer broad backgrounds in the integration and maintenance of wireless networking technology and can help your IT team to plan, deploy, manage and repair wireless solutions that are secure, resilient, expandable, easy to manage and operate, ready to support your critical applications, and seamlessly integrated into hybrid cloud networks. Remote and on-premises expertise available from Progent span a selection of wireless solutions and include smartphone integration and management, Wi-Fi network planning and deployment, wireless site surveys, wireless IP phone configuration and troubleshooting, and building-to-building wireless integration.
64-bit Computing Upgrade Help
Progent’s 64-bit migration specialists can assist you to enhance your servers and desktop PCs affordably from 32 to 64 bits. Progent can assist your company to understand the risks and benefits of upgrading to 64-bit processing, design an economical migration process that reduces business disruptions, and provide responsive online support to aid you to install 64-bit operating systems and application programs on your current hardware. Progent's Microsoft-premier consultants can assist your company to install the 64-bit versions of Microsoft platforms such as Windows Server, Exchange Server, Microsoft Windows 10, and Microsoft Office Excel.
Spam and Virus Filtering Services and Email Encryption
ProSight Email Guard is Progent's spam filtering and email encryption service that uses the infrastructure of leading data security vendors to deliver web-based management and comprehensive security for all your email traffic. The hybrid structure of Progent's Email Guard combines cloud-based filtering with a local security gateway device to offer advanced defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-borne malware. Email Guard's Cloud Protection Layer acts as a preliminary barricade and blocks most threats from reaching your network firewall. This reduces your vulnerability to external attacks and conserves system bandwidth and storage space. ProSight Email Guard's on-premises security gateway appliance provides a deeper level of inspection for incoming email. For outbound email, the on-premises gateway provides anti-virus and anti-spam protection, DLP, and email encryption. The local gateway can also assist Exchange Server to track and protect internal email that stays within your security perimeter. Read about Progent's complete ProSight family of value-priced outsourced network management services for small organizations.
Cisco Catalyst 9100 Family of 802.11ax Access Points Consulting
Progent's Cisco Catalyst 802.11ax AP experts offer economical online and onsite help for Catalyst Wi-Fi 6 and 6E wireless APs. For more information about Progent's consulting services for Catalyst 9100 Family of Wi-Fi 6 and 6E APs, refer to Catalyst 9100 Wireless access points solution design, deployment, and troubleshooting consulting.
Talk to a Progent Computer Support Expert
To see how to access a Progent computer support expert for remote or onsite expertise, phone
An index of content::
SQL Server 2016 Performance Tuning Computer Consultant
SQL Server 2016 Application Migration Onsite Technical Support
SQL Server 2016 introduces significant improvements in performance, capacity, security, uptime, BOYD support, and integrated analytics and reporting. Innovations include PolyBase for processing SQL and NoSQ databases in one appliance for big data applications, Jason support, Row-level Security, Mobile Report Publisher, and seamless management of local and cloud-resident resources. Progent's Microsoft-certified consultants can deliver remote and onsite support to help organizations of any size to implement, manage or debug any edition of SQL Server 2016. Progent can also assist you to interface SQL Server 2016 with all key Microsoft technologies including Windows Server, Exchange, SharePoint, Microsoft Dynamics CRM and GP, Lync or Skype for Business, and SCOM.
Apple Mac and Windows Configuration
Excel for Mac PivotTables Technical Support Services
Microsoft Mac Office allows Apple Macintosh users to receive the benefits of the industry's most popular business programs. Progent's Apple-certified Mac experts can help you set up Mac Office on a mixed-platform environment combining Apple OS X and Windows computers so that Macintosh users can take advantage of the latest capabilities of Microsoft Word, Excel, PowerPoint and Entourage in order to share information and network resources with colleagues who use Microsoft Windows. Progent's engineers have expertise with both Mac and Windows technology and can support networks that combine Apple Macintosh with Microsoft Windows systems with extensive resource sharing, or networks which carefully restrict sharing between Mac and Windows users.
Sun Solaris Network Consulting
Sun Solaris Security Organizations
If your company runs a Sun Solaris network or a multi-OS IT environment, Progent's CISM, CISSP and ISSAP-certified consultants can assist your whole enterprise in a wide array of security topics such as security administration practices, security architecture and strategies, access control systems and techniques, software development security, operations security, physical security, telecommunications, network and web security, and workplace recovery preparedness. CISM, CISSP and ISSAP define the core competencies and international standards of knowledge that network security professionals are required to master. These accreditations provide executive management the confidence that those who have earned their CISM or CISSP certification have the experience and knowledge to deliver effective security support and engineering services.
Microsoft Windows 11 Evaluation Remote Support Services
Urgent Windows 11 Pilot Testing Network Consultants
Progent's Microsoft-certified Windows 11 consulting experts can provide a variety of services for Windows 11 including cloud integration, mobile management, teleworker access, security and compliance, automated deployment, and Help Desk Call Center support.
Cisco PIX Firewall Support Services
PIX Firewall Online Support
Cisco's PIX firewalls have reached end of life and Cisco may no longer support these devices. Progent still provides technical support for Cisco's PIX Series firewalls to help you with management and troubleshooting and Progent can also help you determine whether to migrate to more current firewall products available from Cisco. Progent's Cisco technology experts can help your company design and implement a smooth migration to Cisco ASA 5500-X Series firewalls based on industry best practices.
SCCM Application Management Support
Computer Consultant SCCM Central Administration Site
System Center Configuration Manager automates application and device provisioning at scale, centralizes security and compliance settings control, inventories network assets, guards against corporate data leakage, provides health monitoring, allows safe self service, and delivers a common control mechanism for managing mixed-OS networks running on-prem, cloud, or hybrid deployment architectures. Progent's Microsoft-certified Configuration Manager consultants and Azure cloud experts can help you with any facet of planning, installing, operating and repairing a SCCM solution for on-premises, cloud-based, or hybrid networks.
Teleworker Security Consultants
Remote Workers Security Online Consulting
Progent can help small and mid-size organizations to configure network security protection solutions and provide cleanup services for offsite workers.
Consulting Virus Rollback
ProSight Behavior-based Virus Detection Services
Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) service that utilizes cutting edge behavior-based analysis tools by SentinelOne to guard endpoint devices and physical and virtual servers against new malware attacks such as ransomware and file-less exploits, which easily get by legacy signature-based AV products. ProSight ASM protects on-premises and cloud-based resources and provides a single platform to address the entire malware attack lifecycle including blocking, detection, mitigation, remediation, and forensics. Top capabilities include one-click rollback with Windows Volume Shadow Copy Service (VSS) and automatic network-wide immunization against new threats.
Risk Assessment Outsourcing
Configuration CRISC Risk Evaluation
Progent's disaster recovery planning and business continuity engineers can help you design a disaster recovery plan to prepare for an IT system catastrophe. Progent can help you create a comprehensive disaster recovery plan that incorporates periodic disaster recovery evaluations and drills. Progent's Microsoft and Cisco-certified engineers can also show you how to create an affordable, non-stop system architecture that addresses reliability issues involving a broad array of network technologies and processes.
Ubiquiti XG switch Consultant
Emergency Ubiquiti UniFi WLAN Consult
Ubiquiti's UniFi family of Wi-Fi network devices includes a wide selection of Wave 2 802.11ax Wi-Fi access points (APs), security gateways, and managed switches. UniFi appliances running across multiple venues with any number of access points can be remotely provisioned and administered with Ubiquiti's free UniFi Controller software, which centralizes and streamlines deployment, discovery, management, tuning, troubleshooting, monitoring, and analytics. Progent offers the expertise of seasoned Wi-Fi professionals who can help your organization to assess the value of Ubiquiti's UniFi technology for your business and help you to design, install, administer, and troubleshoot your UniFi ecosystem.
Private Cloud Hosting Consultant
Virtual Server Private Cloud Hosting Consulting Services
Progent's private cloud hosting allows small and midsize businesses to run mission-critical applications such as Microsoft SQL and Exchange Server from a secure Tier III data center facility on fault-tolerant hardware with offsite backup. Progent utilizes Microsoft's Hyper-V platform for server virtualization and Microsoft Data Protection Manager (DPM) for backup replication and restore. You can use Progent's private cloud to eliminate major investments in the acquisition, maintenance, and operation of network equipment and facilities while achieving the highest levels of network availability and physical security.
Amazon MWS Contract Programming
Development Amazon Marketplace Web Service integration
Amazon Marketplace Web Service is a library of APIs that allows Amazon sellers to improve the efficiency of their business processes by automating crucial sales functions including listings, orders, shipments, inbound and outbound fulfillment, and reports. By leveraging Amazon's vast online ecosystem and automating their sales, vendors can expand their market, lower their operating costs, improve response time to customers, and add to their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) consultants can collaborate with your development team and provide application programming, workflow integration, project management support, and training to help you cut development time and costs and get to market quickly.
ProSight Reporting Network Infrastructure Monitoring IT Consultants
Network Consulting ProSight Reporting Remote Infrastructure Management
ProSight Reporting is an expanding family of real-time reporting plug-ins created to integrate with the top ticketing and network monitoring platforms including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Small Office Network Remote Support
Small Office Consultant Services
If you have a company network with 10 to 50 network users, Progent's computer outsourcing services free your business from over-reliance on single independent service provider while giving you cost-effective and dependable access to enterprise-class network support. By providing IT consulting service when you need it, providing advanced knowledge for critical technologies, delivering unique support such as 24x7 network monitoring, and billing only for services you use, Progent offers you an economical way for maximizing the productivity of your small office network. Progent is the smart way for small organizations to create and support a reliable and safe IT network and to have quick access to the experienced help typically available only to enterprises who can support a large in-house IT organization.
Exchange 2013 Outlook Web App On-site Support
Exchange 2013 Upgrade Consultancy
Exchange 2013 incorporates significant improvements to the capabilities of Microsoft Exchange Server 2010 and introduces important innovations as well as a redesigned structure. These improvements favorably impact vital IT areas including manageability, high availability (HA), compliance, operational costs, collaboration, expandability, performance, compatibility, and productivity. Progent's certified Exchange 2013 consulting experts can assist your organization to evaluate the potential advantages of migrating to Exchange 2013, create a cost-effective test and deployment plan, and educate your IT team to manage your Exchange Server 2013 solution. Progent also offers ongoing remote consulting and support and management services for Exchange 2013.
Biggest Business Continuity Testing Consulting Services
Herakles/QTS Test Lab Professional
The Progent Test and Training Lab at the QTS (formerly Herakles) Colocation Center is available for testing mission-critical applications, developing efficient migration procedures, evaluating and optimizing performance, designing or validating disaster recovery strategies, resolving compatibility problems, and establishing training systems for new technologies. For Progent customers without sufficient internal resources to configure proper pilot systems, Progent's Test and Training Lab reduces capital costs and engineering risk and helps keep critical network initiatives on schedule.
Virtual Support Desk Consultant Services
Shared Helpdesk Online Support Services
Progent provides several essential kinds of Help Desk services : Microsoft Helpdesk Outsourcing Services, Virtual Help Desk Support, and Helpdesk Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of authorized Microsoft professionals gives your customers convenient access to a reliable support group with years of experience delivering phone support and remote access troubleshooting for networks based on Microsoft technology. Progent's focus is on giving the support Helpdesk a respected reputation as a key contributor to company performance. Progent's goal is to resolve rather than merely report problems.
Cisco Security Networking Consultants
Urgent Cisco Firewall Computer Support For Small Offices
Progent can provide rapid online support from Cisco-certified CCIE networking experts. Progent's CCIE consultants can link to your environment via advanced remote diagnostic utilities to deliver fast and affordable troubleshooting and repair of urgent network issues.
Biggest Sun Solaris Migration
Sun Solaris Upgrade Consulting
Progent can assist your company to design and implement an efficient migration from a Sun Solaris-powered information system to a network powered by MS Windows and suited for running Microsoft's powerful office productivity software, commercial applications, and developer platforms. Progent's Sun Solaris, Windows and Cisco engineers and software development experts can help you guard your information and reduce productivity discontinuity by designing an efficient migration strategy that preserves your current investments in Sun Solaris software and technology. UNIX-to-Windows transition consulting services offered by Progent include evaluation of existing infrastructure, transition planning and validation, MS Exchange migration services, information and application transition, and server and storage system migration and consolidation.
24x7x365 Help and Support Catalyst 9136AX Access Point
Catalyst 802.11ax AP Migration Online Support Services
Progent's Cisco Catalyst 9100 Series 802.11ax Wi-Fi 6 and Wi-Fi 6E Access Point experts can provide affordable remote and on-premises help for Catalyst next-generation Wi-Fi 6 and Wi-Fi 6E wireless access points (WAPs).
At Home Workforce Data Protection Technical Consultant
Work from Home Data Protection Consultant Services
Progent can assist small and medium-size companies to plan, install, verify and manage backup systems for remote workers.
Exchange 2013 Data Loss Prevention Online Support Services
24/7/365 Exchange 2013 Outlook Web App Setup and Support
Microsoft Exchange 2013 includes major improvements to the capabilities of its predecessor Microsoft Exchange Server 2010 and introduces powerful innovations as well as a redesigned structure. These improvements favorably impact vital facets of IT including ease of administration, high availability (HA), security and compliance, cost of ownership, collaboration, extensibility, performance, compatibility, and the user experience. Progent's Microsoft-certified Exchange 2013 consulting professionals can assist your organization to understand the possible business benefits of migrating to Microsoft Exchange 2013, design an efficient validation and rollout plan, and train your IT team to manage your Exchange Server 2013 solution. Progent also offers ongoing online consulting and management services for Exchange 2013.
Email Outbound Content Filtering Professional
Award Winning Email Virus Signature Professionals
Progent's ProSight Email Guard uses the technology of top information security vendors to provide centralized management and world-class protection for your inbound and outbound email. The hybrid structure of Progent's Email Guard managed service integrates a Cloud Protection Layer with an on-premises gateway appliance to offer complete protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. The Cloud Protection Layer acts as a preliminary barricade and blocks most unwanted email from making it to your network firewall. This decreases your exposure to inbound threats and saves network bandwidth and storage space. ProSight Email Guard's onsite security gateway device provides a further level of inspection for inbound email. For outgoing email, the on-premises gateway offers anti-virus and anti-spam protection, DLP, and email encryption. The on-premises gateway can also help Exchange Server to track and protect internal email that originates and ends within your security perimeter.
SQL Server 2016 AlwaysOn Consulting Services
24/7 SQL Server 2016 Query Store Online Help
SQL Server 2016 introduces major improvements in speed, scale, security, uptime, BOYD support, plus integrated BI. Innovations include PolyBase for handling SQL and NoSQ databases in one appliance for big data applications, Hadoop support, Always Encrypted mode, Mobile Reports, and seamless management of on-premises and cloud-based resources. Progent's Microsoft-certified consultants can deliver online and onsite support to help organizations of any size to implement, manage or debug any version of SQL Server 2016. Progent can also assist you to interface SQL Server 2016 with other core Microsoft platforms including Windows Server, Exchange, SharePoint, Dynamics CRM, Lync or Skype for Business, and System Center Operations Manager (SCOM).
Onsite Technical Support Consulting for IT Service Providers
Support for IT Service Providers Integration
Progent's Reseller Program for IT Service Providers lets you take advantage of Progent's information technology experts under your own service brand as a seamless extension of your network services team.
Windows Server 2012 R2 Hyper-V 3.0 Consultancy
Windows Server 2012 R2 Hyper-V Computer Consultants
Progent's network consultants can help you analyze the potential benefits of Hyper-V-powered server virtualization for your business, conduct pilot implementations to verify Hyper-V's operation with your production applications, assess your network and server infrastructure for optimal performance with virtualization solutions, help you in migrating to Microsoft Windows Server 2008 and configuring Hyper-V, educate your network management personnel to monitor and administer Hyper-V, offer expert consulting support for enhancing the security of your virtual machines, design and test disaster recovery processes that maximize system uptime, and deliver ongoing consulting and technical support including affordable remote repair and comprehensive Help Desk outsourcing.
Award Winning GIAC Information Assurance Firewall Network Install
SIEM Network Security Auditor
GIAC was founded in 1999 to certify the knowledge of computer security professionals. GIAC accreditations are recognized by businesses and institutions throughout the world including and the U.S. NSA. Progent's GIAC-certified information assurance specialists offer support for all of the network security capabilities covered within GIAC certification such as auditing network security mechanisms, event management and response, intrusion detection, web-based services security and security information and event management (SIEM) solutions.
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