For business network systems located in the state ofDelaware, Progent's Microsoft and Cisco qualified professionals can deliver remote phone help and remote troubleshooting to fix your computer system issues quickly and cost effectively. Progent has acquired enterprise-level skills, advanced software tools, and support databases to troubleshoot and resolve computer network problems without the high cost and delays normally associated with on-site service dispatches.

If yourDelawareorganization is located outside of the larger metropolitan areas such asWilmington, Dover, or Newark, your local network systems support options may be limited in expertise, or unavailable during urgent situations. This can result in a network environment that is unstable or causing productivity loss due to technical problems continuing for too long. Progentís group of network professionals average more than twelve years of real-world industry experience, in the trenches of IT support, performing a extensive variety of technical tasks for a diverse range of customers. This means you obtain not only the technical expertise needed for the job, but an expert with demonstrated methods for applying that expertise to deliver cost effective network solutions.

Infrastructure Guidance for a Remote Workforce
Progent can help small and mid-size companies to plan, set up and troubleshoot the network infrastructure for teleworkers. Areas of network infrastructure for which Progent's consultants can provide assistance include safe and convenient VPN connections, VDI desktop platforms, router integration, Wi-Fi network planning and deployment, and reliable Internet connections. To learn about Progent's network infrastructure consulting services for at-home workers, go to infrastructure expertise for an at-home workforce.

Windows 8.1 Management and Troubleshooting and Migration
Progent's certified Windows 8.1 experts can deliver a range of consulting services to assist companies of any size to maintain, manage, and repair environments that incorporate desktops, notebooks, tablets, or smartphones powered by Microsoft Windows 8.1. Progent's consultants also offer Windows 10 migration assistance.

Easy Payment Options
Progent accepts VISA, MasterCard, American Express, and Discover CardsProgent's convenient payment options for ProSight DPS Managed Cloud Backup and Recovery
Progent's ProSight Data Protection Services automated backup offers small and mid-sized businesses a low cost and fully managed solution for secure backup/disaster recovery (BDR). Available at a low monthly rate, ProSight DPS automates your backup activities and allows fast recovery of vital files, applications and virtual machines that have become lost or damaged due to component breakdowns, software glitches, natural disasters, human mistakes, or malware attacks such as ransomware. ProSight Data Protection Services can help you back up, retrieve and restore files, folders, applications, system images/, as well as Hyper-V and VMware images/. Critical data can be protected on the cloud, to an on-promises storage device, or to both. Progent's backup and recovery consultants can provide advanced support to set up ProSight Data Protection Services to be compliant with regulatory requirements such as HIPPA, FIRPA, and PCI and, whenever needed, can assist you to recover your business-critical information. Read about Progent's entire ProSight family of low-cost network management outsourcing services for small businesses.

Power BI Integration Services
Progent's Power BI experts can assist you to plan, deploy, manage, enhance or troubleshoot your Power BI environment. Progent's database experts can help you to prep your source data for Microsoft Power BI visualizations. Progent can show you how to build and manage a local, cloud based, or hybrid environment to run Power BI. To learn more, visit Progent's Power BI integration consulting.

ProSight IT Asset Management for Organizing Network Infrastructure Documentation
ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to create, update, find and safeguard data about your network infrastructure, procedures, business apps, and services. You can quickly find passwords or IP addresses and be alerted about upcoming expirations of SSLs or domains. By cleaning up and managing your IT infrastructure documentation, you can save up to half of time thrown away searching for critical information about your network. ProSight IT Asset Management features a centralized repository for storing and sharing all documents required for managing your business network like recommended procedures and How-To's. ProSight IT Asset Management also offers advanced automation for collecting and associating IT information. Whether youíre making enhancements, doing maintenance, or responding to an emergency, ProSight IT Asset Management delivers the knowledge you need the instant you need it. Learn about Progent's ProSight portfolio of managed IT services for small businesses.

NetApp SAN Storage Solutions
Progent offers enterprise clients online or onsite NetApp SAN consulting support for NetApp's entire family of SAN products including Data ONTAP data management, MetroCluster array-based clustering, FlexPod private cloud architecture, SnapMirror, SnapVauly incremental backup, Virtual Storage Console (VSC) for VMware, MultiStore/vFiler for storage partitioning, OnCommand Reporting and Insight analytics, and NetApp's FAS, AFF, V-Series and N-Series hardware lines. Areas of NetApp SAN solutions supported by Progent include SAN dsign, hybrid-cloud integration, virtualization, migrations, transparent updates, system management, information assurance, disaster recovery, and remediation. Progent can provide Tier 3 support to help you to resolve problems with NetApp SAN deployments quickly and affordably following industry best practices.

Cisco Unified Messaging and Collaboration Consulting Services
Progent can provide remote or on-premises help from a Cisco Certified Internetwork Expert (CCIE) consultant to assist your business to plan, deploy, manage and repair converged communications environments based on Cisco Unified Communication technology in an in-house, cloud-centric, or hybrid cloud environment. Progent's Cisco-certified Unified Communications engineers have in-depth backgrounds helping companies of all sizes to build collaboration ecosystems by delivering services that include Cisco Unified Communications Manager (CUCM) and Cisco CallManager system design and deployment, IP voice and video phones and soft phones setup, and wireless VoIP phone solutions. Progent can assist you with Cisco's entire library of UC applications like Cisco Jabber, WebEx Meeting Center, Unity Connection, Unified Contact Center, and Unified Mobility.

Google Cloud Platform Integration Consulting
Progent's Google Cloud Platform (GCP) planning and integration consultants can provide cost-effective online and on-premises support to assist businesses to migrate any portion of their critical IT infrastructure to Google Cloud Platform services. This can reduce time and hardware expense and allow the use of Google's state-of-the-art AI and machine learning technology. Progent can assist your IT team with every aspect of Google Cloud Platform integration including needs analysis, readiness evaluation, architectural design, pilot testing, configuration, administration, performance optimization, software license management, disaster recovery mechanisms, and security strategies.

Progent's Consulting and Training Support for Microsoft Office Word and Microsoft Office 365 Word
Progent's Microsoft Office Word and Office 365 Word consultants offer a wide selection of economical remote consulting services to assist your organization to maintain your current Microsoft Word environment or assist you to move to a current release of Office Word. Services offered by Progent's Word experts include VBA programming, isolating and resolving compatibility issues between different releases of Office Word, interfacing Office Word with different Office apps such as Excel and Microsoft Outlook or with 3rd-party data sources and add-ons,network optimization for dependable. reliable cloud connectivity, security support, and smart phone synchronization, and online Microsoft Office Word training classes tailored for individuals or groups.

Cisco Unity Connection and Unity Express (CUE) Configuration and Support
Cisco Unity Connection, a seamless expansion of Cisco Unified Communications Manager (CUCM), is a converged voicemail solution that facilitates teamwork by offering flexible set of alternatives for accessing calls and messages within a framework that is easy to implement and maintain. Cisco Unity Connection allows you to access and manage voice messages from your Exchange inbox, browser, Cisco Jabber, a Cisco Unified VoIP Phone, an iPhone or other smartphone, or a tablet. Cisco Unity Express (CUE), available in select Cisco ISR routers, provides cost-effective voicemail, unified messaging, interactive voice response (IVR), and automated-attendant services for small to mid-size businesses (SMBs) and enterprise satellite locations with up to 500 users. Progent's Cisco-certified CCIE network consultants can provide Cisco Unity Connection and Unity Express (CUE) configuration and technical support support to ensure that your CUE deployment delivers significant business advantage.

Progent's Integration Support for Amazon Marketplace Web Service
Amazon Marketplace Web Service (Amazon MWS) is an integrated collection of APIs that enables Amazon sellers to improve the efficiency of their operations by automating crucial sales activities including listings, orders, payments, inbound and outbound fulfillment, and reports. By leveraging Amazon's extensive online selling environment and automating their sales processes, merchants can expand their market, lower their cost of sales, accelerate response time to customers, and increase their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) consultants can work with your development staff and provide programming, workflow integration, project management support, and training to help you shorten development time and costs and get to market quickly.

Failover Clustering Consulting for Microsoft Windows Server 2016 and Windows Server 2012 R2
The failover server cluster technology incorporated into the latest versions of Windows Server has been radically re-engineered to simplify the deployment, configuration, and maintenance of clusters and to offer greater levels of network availability, protection, performance, and versatility. New or improved capabilities include cluster Validation, revamped setup and deployment, unified cluster management, redesigned cluster infrastructure for maximum uptime, hardened security and quorum models, elimination of failure points, greater disk and RAM capacity, enhancements for multi-site clusters, and live migration capability for Hyper-V virtual machines. Progent's Microsoft-certified failover cluster consultants can help you evaluate the business benefits of Windows clustering, plan and execute an installation, train your network support personnel to manage your cluster environment, provide continuing consulting and support services, and produce and test a disaster recovery plan. Progent's Windows Server 2016 disaster recovery/business continuity consultants can help you you to create a cost-effective disaster recovery/business continuity solution for hybrid cloud environments using failover cluster tools proven in Microsoft's massive Azure cloud.

Talk to a Progent Network Consultant
To learn how you can access a Progent computer support expert for online or onsite assistance, call 1-800-993-9400 or go to Remote Computer Support.



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