Delaware Network System Support Services
for Small and Midsize Business IT Systems:
Online Consulting and Troubleshooting
For business computer networks located in the state ofDelaware, Progent's Microsoft authorized consultants can deliver online assistance and troubleshooting to repair your network systems problems quickly and affordably. Progent has developed enterprise-grade expertise, software tools, and support databases to diagnose and repair IT problems without the cost and time delays normally associated with onsite service visits.
If yourDelawaresmall business is located outside of the larger metropolitan areas such asWilmington, Dover, or Newark, your nearby network systems support choices may be limited in expertise, or unavailable during urgent situations. This results in a network environment that is unstable or causing productivity loss due to technical issues continuing for too long. Progent's team of field proven network engineers average more than 12 years of real-world computer industry experience, in the trenches of network systems support, performing a wide variety of technical projects for a extensive range of clients. This means you get not just the technical skills needed for the job, but an expert with demonstrated methods for applying that expertise to assist with excellent network solutions.
iPhone Integration and Management
Progent's iPhone and iPad integration consultants can provide cost-effective online consulting to assist your business to design, deploy, and fix any facet of your iOS and Windows integration efforts and is available for quick jobs to help you through specific technical bottlenecks or major engagements to help you finish large-scale initiatives on time and within budget. Progent has experience in local, cloud-centric, or hybrid networks and can help you build or support a highly available, protected and efficient infrastructure that is best suited to your mode of computing. Progent can also provide online or on-premises training for individuals or groups to show you how to manage and use your iPhones and iPads in a secure, team-oriented ecosystem that maximizes the business value of your information network.
Progent's Consulting, Programming and Training Support for Microsoft Office Excel and Microsoft 365 Excel
Progent's Microsoft-certified Microsoft 365 Excel consultants can assist your company to develop advanced Excel-based applications or provide one-on-one education in the powerful capabilities of Microsoft Excel desktop and Microsoft 365 Excel. Progent's consultants can also help your business to build and manage a safe, dependable IT architecture to host your Excel applications. Progent's SharePoint Server experts can show your company ways use Excel Services to expand the power of Microsoft Office Excel by incorporating dynamic spreadsheets into management information portals, dashboards, and scorecards. Progent's Microsoft Dynamics 365 professionals can demonstrate how to exchange information between Excel and other platforms by providing expertise like Microsoft Dynamics GP/Great Plains custom programming and MS Dynamics 365 Business Central ERP software support.
Cloud Support Services for an At-Home Workforce
Progent can help small and medium-size businesses to provision their at-home workers with secure and transparent integration with cloud applications and services. For information about how Progent's consultants can assist organizations to configure robust Cloud connnections for their remote workforce, see cloud integration support services for teleworkers.
CRISC-certified Risk Management Consultants
The CRISC program was initiated by ISACA in 2010 to verify a consultant's skills to design, deploy, and maintain information system control mechanisms to mitigate risk. Progent offers the expertise of a CRISC-certified risk management expert to help your company to create and carry out a risk management plan based on leading practices promoted by CRISC and geared to align with your organization's risk appetite, business objectives, and budgetary guidelines.
Live Online Training Classes for Popular Desktop Apps
Progent provides online training for popular client applications. Progent's Online training covers areas that include Microsoft 365 Excel and Power BI reporting, Microsoft 365 Word VBA macro development, PowerPoint co-editing, Outlook calendar sharing, Microsoft 365 Access rapid application development, Microsoft Dynamics GP (Great Plains) customization, Windows 10 management, and Windows 11 migration. Virtual training offers the advantages of traditional classroom sessions, such as instant interaction between clients and teachers, but avoids the expenses of travel and the challenge of trying to synchronize the availability of trainers and students.
CISM-certified Cybersecurity Management Consultants
Progent can provide the expertise of CISM Certified network security management experts. The Certified Information Security Manager (CISM) committee describes the core competencies and international standards of performance that IT security managers are expected to master. It gives executive management the confidence that those who have qualified for their CISM certification possess the background and knowledge to deliver efficient security management and support services.
Temporary CIO Services
Progent can provide businesses with an information management expert who can act as a temporary or part-time CIO. This veteran IT officer can provide strategic direction to help your company to integrate sensible IT products to enhance business operations so they match better with your corporate objectives. Your business can develop and implement a well conceived IT strategy without incurring the cost of a full-time senior IT executive. Critical tasks Progent's temporary Chief Information Officer can perform include growth strategies, planning technology budgets, building and tracking models for Return on Investment, reengineering business processes, negotiating contracts with vendors, establishing security standards, monitoring service level agreements, streamlining data center administration, software revision control, network asset documentation management, and disaster recovery/business continuity preparedness.
SonicWall Firewall Integration Consultants
Progent's certified SonicWall firewall consultants can help you integrate, manage, and troubleshoot SonicWall firewall/VPN appliances including the current SonicWall TZ, NSa and NSsp families of firewalls and the older SonicWall PRO 2040 devices. Progent's CISM and CISA-certified network security consultants can help you incorporate SonicWall security gateways into a complete security plan and build protection into your corporate operations. For more information, visit SonicWall-certified firewall consultants.
Progent's Consulting Support for Windows 2012 R2 Server Essentials
Microsoft Windows Server 2012 R2 Essentials is an affordable, entry-level OS that allows small businesses to transition from the older physical on-premises datacenter to the new hybrid networking model that includes local and cloud-hosted resources. Progent's Microsoft-certified Windows Server 2012 R2 Essentials consultants can provide budget-friendly remote guidance and troubleshooting support to assist you manage your Microsoft Windows Server 2012 R2 Essentials deployment. After producing Windows Server 2012-R2 Essentials, Microsoft brought out Windows Server 2016 Essentials followed by Windows Server 2019 Essentials. These updated versions added Azure integration but eventually removed the pivotal Administrative Dashboard from the Essentials Experience Role. This means that all management and configuration must be performed manually. This also removes the client backup and remote web access functions. Microsoft recommends that small businesses running Windows Server Essentials move to Microsoft 365. Progent's Azure planning and integration experts can help you plan and implement a cost-effective migration from any version of Windows Essentials to Microsoft 365.
VoIP Platforms Expertise for Teleworkers
Progent can help small and medium-size companies to deploy VoIP technology to provide their at-home workforce the benefit of transparent access to the company phone infrastructure. To find out about ways Progent can help your at-home workers to configure and troubleshoot VoIP platforms, visit IP voice consulting services for an at-home workforce.
Windows Server 2019 Migration Consulting
Progent's Microsoft Gold-certified Windows Server 2019 experts can assist your organization to plan and carry out a cost-effective migration to Windows Server 2019 using a self-hosted system architecture or a hybrid model that combines cloud-based Windows Server Online with self-hosted Windows Server 2019. For details, see Windows Server 2019 migration consulting.
Planning and Deployment Support for Cisco's Wi-Fi Products
Progent's Cisco-certified wireless consultants offer in-depth consulting services for Cisco's Wi-Fi solutions by delivering services including Aironet Wi-Fi AP planning and deployment consulting, Cisco Small Business 100/300/500 Wi-Fi access points consulting, Cisco Catalyst 9100 Series Wi-Fi 6 and Wi-Fi 6E access points solution design, configuration, and troubleshooting consulting, Meraki wireless AP configuration and consulting services, and Cisco Wi-Fi controller consulting.
Altaro VM Backup Software for Backup and Disaster Recovery
Altaro VM Backup from Hornetsecurity offers small organizations a dependable and affordable platform for backing up and restoring Hyper-V and VMware-based virtual machines. Altaro VM Backup can be deployed in on-premises, offsite, distributed, and cloud-hosted environments and also enables low-cost cloud backup to Azure storage. Progent is a certified Hornetsecurity/Altaro partner and offers a wide array of online or on-premises consulting services to help you to design, install, manage and debug a comprehensive backup/restore system powered by Altaro VM Backup. With ProSight DPS Altaro VM Backup, Progent delivers a fully managed backup/recovery service powered by on Altaro VM Backup technology. To find out more, go to Altaro VM Backup certified consultants.
Get in Touch with a Progent Computer Support Expert
To learn how you can access a Progent network consultant for online or on-premises help, call
An index of content::
Project Methodology Consulting Services
Planning Phase: Design and Architecture Proposals Small Business Computer Consulting Group
When performing IT tasks for corporate clients, Progent uses a phased approach driven by specified milestones in order to achieve financial, timing and engineering goals while reducing productivity disruption. Progent's Enterprise Services Project Methodology follows industry project management standards derived from the best practices defined by the Microsoft MSF methodology which specifies requirements definition, architecture recommendations, pilots, design adjustments, and professional implementation. All facets are documented to provide a comprehensive description of IT services performed and to assist in ongoing network support.
Top Ranked High-Availability Interoffice Connections Consulting Services
Fault Tolerant EIGRP Network Consulting
Progent's high availability inter-site connectivity and 24x7 system connection consultants can help small companies create non-stop Interoffice connectivity through fully redundant system architectures featuring automatic failover. Progent's CCIE engineers can design and deploy fault tolerant Inter-office networks supported by zero-downtime EIGRP routers or non-stop OSPF deployment of Cisco routers. Progent can demonstrate how multi-path connectivity and automatic fail-over can provide economical 24x7 interoffice networking.
Network Management outsourcing consultants IT Consultant
Small Business Network Management Services Consult
Progent's ProSight family of managed services are intended to offer organizations who maintain minimal internal IT support teams with low-cost help from enterprise-class management platforms and consulting expertise. Benefits of the ProSight catalog of managed IT services include predictable network management expenses, smart automation of common management tasks, ongoing absorption of new technology, smooth migration from legacy systems to modern solutions, improved alignment of computer technology with strategic objectives, guidance from veteran network consultants, and allowing management to concentrate on business issues rather than fast-evolving computer technology.
IT Consultant Windows Server 2012 R2 Hyper-V
Microsoft Hyper-V Server Consolidation Computer Consulting
Progent's network consultants can help you analyze the potential advantages of Hyper-V-based server virtualization for your business, perform pilot installations to verify Hyper-V's operation with your production applications, assess your network infrastructure for optimal performance with virtualization solutions, assist you in migrating to Microsoft Windows Server 2008 and setting up Windows Hyper-V, train your IT personnel to track and manage Hyper-V, provide world-class consulting support for enhancing the security of your virtual servers, design and validate disaster recovery processes that maximize system uptime, and deliver ongoing consulting and maintenance including affordable online troubleshooting and turn-key Help Desk outsourcing.
Windows Server 2022 Virtual Machine Computer Engineer
Windows Server 2022 DNS-over-HTTPS Help and Support
Progent's certified Windows Server 2022 consultants can help your company to plan and carry out an efficient migration to Windows Server 2022 using a self-hosted network architecture or a hybrid deployment model that integrates cloud-based Windows Server Online with an on-site implementation of Windows Server 2022.
Exchange 2019 and Outlook IT Consultants
Exchange 2019 Hybrid Deployment Consultants
Progent can help your organization in any facet of your migration to Microsoft Exchange Server 2019 including deploying Windows Server 2019 for hosting Exchange; designing high availability (HA) infrastructure for an on-premises, Microsoft cloud connected or hybrid deployment; migrating mailboxes; designing and implementing Hyper-V virtualization; setting up hardware load balancing (HLB); configuring Database Availability Groups (DAGs) with MCDB caching; setting up Skype for Business 2019 for voicemail; setting up collaboration with SharePoint Server or SharePoint Online; updating firewalls; integration with Microsoft 365 and setting up Outlook clients.
Microsoft Teams video conferencing Specialist
Microsoft Teams video conferencing Professionals
Progent can help your business to plan a migration to Microsoft Teams from Skype for Business Online and install, administer, and debug a cloud or hybrid deployment of Teams. Progent can help you to connect Teams with Office and Microsoft 365 apps, Exchange Online, SharePoint Online, and your phone infrastructure.
Microsoft Windows 2003 Cluster Server Computer Consultant
Integration Microsoft Exchange Cluster
Progent provides Microsoft Windows Cluster Server expertise to help your business implement fault-tolerant clustered servers that can deliver 100% operation. Windows cluster servers for fault-tolerant networks include Microsoft Windows Cluster Server, Microsoft SQL Cluster, and Exchange Server Cluster. By assisting you t design fault-tolerant server clustering environments based on Microsoft Windows Clustered Server 2003, Progent's Premier Windows professionals ensure that your fault-tolerant clustered servers are configured to maximize the competitive advantage of your IT system.
After Hours Great Plains Integration Companies
Web Site Development Firm
For custom application development, Progent can supply software design experts to write line-of-business applications in areas such as eCommerce, web development, Microsoft Dynamics products such as Microsoft Dynamics GP, and specialized management reports based on Crystal Reports, Microsoft Access, or FRx Reports. Progent's experts can use Internet Information Services to create custom eCommerce applications based on Microsoft ASP.NET. In addition, Progent offers experts in a broad array of custom software development environments including SQL Server and Delphi. For custom e-Commerce software, Progent also can provide expertise in custom Access, custom Microsoft Visual Basic, custom Excel, and any other specialized programming based on any Microsoft development platform.
Microsoft Dynamics Integration Firm
Dynamics GP Excel Cubes Consulting Services
Progent's background providing Microsoft .NET support and Microsoft SQL Server consulting, and Progent's programming experience with VBasic, XML, and other developer tools make it possible to design custom line-of-business applications and eCommerce environments that operate transparently with Dynamics GP Software. Progent's Dynamics GP/Great Plains reporting consultants can help you design reports that allow you to analyze your business more effectively, turning uncooked information into useful understanding of your business.
Integration CIO
Cisco Certified Expert CIO Onsite Technical Support
Progent offers the part-time or temporary assistance of a seasoned CIO to provide a broad perspective to assist you select and support network solutions to match your current needs and that can serve as a solid foundation for your future growth. Progent's temporary Chief Information Officer services offer financial advantages to companies trying to optimize the benefits from their IT investment but who are without the budget or unwilling to take on one more high-level manager to their head count. Because Progent is vendor-agnostic, with a large staff of engineers certified to maintain all leading OS platforms and connectivity technologies plus a wide selection and business software, Progent is in an ideal position to provide unbiased advice as well as expert technical support for building and maintaining information systems that match the particular needs of your business.
Project 2010 Programming Companies
24x7 Microsoft Project Team Planner Integration
Progent's Microsoft-certified engineers can provide in-depth expertise in deploying, operating and troubleshooting any edition of Microsoft Project, Project Server, and Project Online and can deliver a wide range of affordable remote consulting services based on proven best practices to help businesses of all sizes to get all the advantages of this leading platform. Consulting support offered by Progent include system planning, software configuration and upgrades, setting up safe collaboration among onsite and remote or mobile users, network optimization, and specialized online training classes.
Ransomware Recovery Consulting Services
24-Hour Network Management Outsourcing Consultancy
Progent's ProSight portfolio of managed IT services are geared to offer businesses who have small in-house IT administration and support staffs with low-cost access to world-class management tools and technical expertise. Advantages of the ProSight catalog of managed services include predictable network management costs, smart automation of routine management tasks, continual adoption of the latest information technology, smooth migration from older technology to up-to-date solutions, improved fit between information technology with strategic objectives, guidance from seasoned network consultants, and freeing up management to concentrate on business rather than ever-changing computer technology.
Windows Server 2016 Hybrid Integration Consulting Services
Windows Server 2016 Software Load Balancing Technical Consultant
Progent's certified IT consultants can provide Windows Server 2016 migration consulting services to help organizations of any size to plan and implement a smooth upgrade to Windows Server 2016 and Windows Hyper-V 2016 based on a local, cloud, or hybrid deployment model. Progent can help you to assess the business benefits of Windows Server 2016 for your enterprise and can help you with any facet of planning, configuring, administering or troubleshooting your Windows Server 2016 and Hyper-V 2016 solution. Progent can help you to take advantage of the many new high-availability and security features of Windows Server 2016 and Hyper-V 2016 such as Windows Containers, Shielded Virtual Machines to protect against compromised administrators, Credential Guard and Remote Credential Guard, Just In Time Privileged Access Management, VM software load, Storage Replica for zero-data-loss disaster recovery, plus multi-domain clusters.
Consulting City Government Exchange
24/7 School District Cisco Consulting Services
Progent has a long background providing a full-spectrum of online IT consulting and emergency troubleshooting services to local governments and school districts throughout the United States. Progent is one of the pioneers in providing advanced remote IT support and has provided IT solutions to organizations in all 50 states. Online support saves travel costs and solves issues faster than on-premises support.
Network Engineer Microsoft Exchange and Entourage
Entourage Computer Consulting
Microsoft Exchange and Apple Mac computers can co-exist efficiently. Progent's Mac and Microsoft certified experts can show you how to install Microsoft Entourage and Microsoft Exchange Server so your Apple Macintosh users are able to work closely with colleagues who use Microsoft Outlook. With Microsoft Exchange and Entourage 2008 for Mac, Exchange and Mac software can coexist, enabling Mac users to receive and transmit email, examine the GAL, copy addresses, sync up calendars, and alert people to conferences via your Microsoft Exchange account. Progent will verify that your Exchange Server is appropriately set up and that WebDAV and Outlook Web connectivity are enabled. Progent also can provide customized one-on-one Entourage education.
Technology Consulting Services Microsoft Windows 2008 R2
Windows Server 2008 DirectAccess Online Technical Support
Microsoft Windows Server 2008 represents a major advance in making IT systems more protected and fault tolerant, easier to virtualize and manage, faster, and able to provide an improved platform for web publishing. Progent can assist your business benefit fully from the improvements incorporated into Microsoft Windows Server 2008 by delivering consulting, support, education, staffing, monitoring, and security engineering services.
SCCM 2016 and Windows 10 Online Support Services
Microsoft Configuration Manager 2016 Network Consultants
Configuration Manager 2016 automates application and device deployment at scale, simplifies security and compliance settings control, inventories network assets, protects against company data leakage, performs health reporting, allows safe end-user self service, and offers a common point of control for administering multi-OS networks based on on-premises, cloud-centric, or hybrid deployment models. Progent's Microsoft-certified SCCM 2016 consulting team and Azure cloud experts can help businesses of any size with any aspect of planning, installing, using and troubleshooting a System Center 2016 Configuration Manager solution for local, cloud-based, or hybrid environments.
Ubiquiti's UniFi XG AP WiFi access points Consultants
Ubiquiti UniFi Security Gateway Professional
Progent can provide quick access to the expertise of seasoned Wi-Fi specialists who can help you to determine the advantages of Ubiquiti UniFi wireless access points for your business and help you to plan, deploy, maintain, and debug your UniFi network. Progent can also carry out a wireless site survey to assist you to select, configure, and position UniFi Wi-Fi APs for your required signal coverage and performance.
Cisco Engineers Job Opportunity
Part-Time Jobs Contract Microsoft Consultant
Progent is hiring a variety of full-time workers such as motivated Microsoft Certified Systems Engineers; network experts who have Cisco CCNP or CCIE credentials; and consultants for advanced system architecture with backgrounds in mobile access, wireless networking, high-availability systems, disaster recovery planning, data protection, and server virtualization. We are also seeking workstation support technicians, remote troubleshooting specialists, and CISSP or CISM accredited security professionals. We are also looking for veteran managers and administrators able to perform effectively in our high-growth, virtual office model. Progent works with independent consultants with proven knowledge and field background in crucial IT topics beyond our main technical focus. Our Experts Group hires independent consultants who can provide consulting and development support for strategic applications that include MRP, Enterprise Resource Planning, or Customer Relationship Management; have specialized knowledge of non-Microsoft platforms such as Linux derivatives, Macintosh, or Solaris, or offer world-class help in areas like telecommunications, web development, Electronic Data Interchange, eCommerce, or dbm programming. Freelance contractors premier by us coordinate with our in-house consultants to provide end-to-end solutions for small company networks.
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