For small office networks located throughout the state ofDelaware, Progent's Microsoft certified professionals can deliver online support and remote troubleshooting to repair your computer network issues quickly and cost effectively. Progent has acquired enterprise-level skills, sophisticated utilities, and support knowledge bases to troubleshoot and fix computer network problems while avoiding the high cost and delays associated with onsite service dispatches.
If yourDelawareorganization is located outside of the larger urban areas such asWilmington, Dover, or Newark, your local network support choices may be limited in technical expertise, or unavailable during an emergency. This can result in a network environment that is unstable or causing productivity loss due to technical issues persisting for too long. Progentís team of expert network consultants average more than twelve years of real-world IT industry experience, in the trenches of network support, performing a large range of technical projects for a varied range of clients. This means you get not just the technical skills needed for the task, but a professional with field proven methods for applying that expertise to provide efficient network solutions.
Cisco Voice over IP (VoIP) Phone and IP Video Phone Integration and Support
Progent's Cisco VoIP phone and video IP phone consultants can assist you to integrate, maintain, and debug Cisco VoIP phones, video IP phones and wireless IP handsets. Progent offers support for all versions of Cisco's IP phones from legacy VoIP products to the newest media phones. Progent's IP telephony experts can also assist your organization to integrate your VoIP phones and video IP phones with Cisco Unified CM, originally known as CallManager, or with Unified Communications Manager Express (CME) to build a an advanced IP-PBX environment for unified messaging and company-wide collaboration. Progent can also help you to install Unified CM apps such as Unified Communications Manager IM and Presence Service with Jabber support, Cisco Unity Connection for voicemail, Cisco Unified Mobility for Single Number Reach (SNR, and Cisco Contact Center Express (Unified CCX or CCX) for building an advanced customer contact center. Progent's consultants can deliver support with all aspects of Cisco VoIP Phone integration including designing dial plans, resolving IP phone registration issues, setting up SIP PSTN trunks and CUBE internetworking, installing Cisco ISR routers with CUBE internetworking support, and creating UCS server failover and Cisco SRST systems for survivability.
Examples of Remote Consulting Services Available from Progent for Cisco Routers
Among the common remote Cisco router support services available from Progent are configuring hostname, DHCP, routing tables, NTP, and user accounts; setting up iBGP, aggregation, BGP to EIGRP redistribution, and static route injection into OSPF; fixing policy based routing to MPLS, routing maps, line settings and BGP peering arrangements; upgrading router's IOS image; setting up and confirming failover; resolving VPN tunnel and routing issues; making a network diagram and documenting configuration; plus policy and disaster recovery planning.
SQL Server 2017 Integration Consulting Expertise
Progent's Microsoft-certified SQL Server 2017 consultants can assist you to assess the business benefits of migrating to SQL Server 2017 and can assist your organization to design and carry out a smooth migration of your current SQL Server environment to any network model including onsite, cloud-hosted, or hybrid. Progent's SQL Server experts offer remote or on-premises support services ranging from as-needed design assessment or debugging to comprehensive project management to make sure your SQL Server 2017 initiative is successfully completed on time and on budget. To learn more, visit SQL Server 2017 migration consulting.
Online Technical Support for Microsoft and Cisco-based Networks
Progentís Technical Response Center offers expert online technical support for Windows and Cisco-based networks anywhere in the United States. Progent's certified professionals have the expertise to assist you to analyze and resolve complex network problems quickly and cost effectively. The scope of technical expertise offered by Progent's team of consultants makes it possible to escalate even the most difficult problems to the right subject matter experts as necessary. Whether you require occasional phone support and online troubleshooting or continuing availability of a Helpdesk Call Center, Progent's experts can provide your small business with enterprise-level expertise without the cost and management overhead of maintaining a large internal IT group.
Microsoft SQL Server 2012 Consulting
Progent can provide the support of Microsoft-certified SQL Server 2012 engineers and seasoned database application developers, DBAs, project managers, network infrastructure engineers, business continuity specialists, and security consultants to help you to maintain your SQL Server 2012 solution and configure a cost-effective and secure network infrastructure that helps you maximize the strategic benefit of Microsoft SQL Server 2012. Progent can also assist you to upgrade to Microsoft SQL Server 2019 or move to SQL Server 2016 from SQL Server 2012.
CISA-certified Cybersecurity Audit Consultants
The Certified Information Systems Auditor (CISA) accreditation is a prestigious achievement that indicates expertise in network security auditing. Accredited by the American National Standards Institute (ANSI), the CISA accreditation requires that consultants pass a comprehensive test given by the ISACA international professional association. Progent offers the expertise of a CISA-Certified network security audit consultant able to help businesses in the fields of IS audit process, information technology enforcement, network assets and infrastructure ROI, information technology support, protection of data assets, and disaster recovery preparedness.
Microsoft SharePoint Consultants
Progent's Microsoft-authorized SharePoint 2013 specialists, Microsoft SharePoint Server 2010 developers and Microsoft SharePoint Server 2007 experts can help you evaluate the economic case for deploying the current version of SharePoint, advise you on the most appropriate version of SharePoint Portal Server for your circumstances, provide configuration and deployment services, assist you to set up MS SQL Server as a back-end database, optimize your network integrity, integrate your standard and custom application software to work with Microsoft SharePoint, design a company-wide security plan that incorporates portal technology, and provide troubleshooting and Call Center services.
Microsoft Azure Integration Consulting
Progent's Microsoft Azure cloud integration consultants can assist you with every phase of Azure cloud integration including needs definition, prerequisites assessment, system design, pre-production testing, deployment, automated management, performance tuning, license management, disaster recovery strategies, security policy enforcement, and compliance assessment. Progent can assist your IT staff to set up and troubleshoot firewall appliances and VPN connections so your clients can safely access to Azure resources, and Progent's Microsoft-certified consultants can help you set up key Microsoft platforms to work in the cloud including Windows Server, Exchange, SQL and Skype for Business. Progent can also help your organization to create a hybrid environment that transparently integrates physical datacenters with Azure-based services.
Windows Server 2016 Hybrid Cloud Solutions
Progent's Microsoft-certified IT experts offer Windows Server 2016 migration consulting services to help businesses of all sizes to design and carry out a smooth upgrade to Windows Server 2016 and Hyper-V 2016 using a local, cloud, or hybrid architecture. Progent can assist your company to assess the business benefits of Windows Server 2016 for your enterprise and can help you with any facet of planning, configuring, administering or debugging your Windows Server 2016 and Hyper-V 2016 solution. Progent can assist you to benefit from the many innovative high-availability and security capabilities of Windows Server 2016 and Hyper-V 2016 such as Windows Containers for isolating applications, Shielded Virtual Machines to protect against compromised administrators, Credential Guard, Just In Time Privileged Access Management, Virtual Machine software load, Storage Replica for zero-data-loss disaster recovery, plus workgroup and multi-domain failover clusters.
Altaro VM Backup Solutions for Data Protection and Disaster Recovery
Altaro VM Backup software provides small and mid-size businesses a reliable and budget-friendly platform for backing up and restoring Hyper-V and VMware-powered virtual machines (VMs). Altaro VM Backup can be used for local, remote, distributed, and cloud architectures and also supports cost-effective cloud backup to Azure Block Blob storage. Progent is a certified Altaro partner and can provide a broad range of remote or on-premises consulting services to help you to design, install, manage and debug a modern backup and disaster recovery system based on Altaro VM Backup. With ProSight DPS Altaro VM Backup, Progent delivers a managed backup/recovery service based on Altaro VM Backup. To read more, go to Altaro VM Backup consulting.
Talk to a Progent Computer Support Expert
To learn how you can access a Progent network consultant for online or onsite support, call 1-800-993-9400 or visit Online Computer Help.