For business networks located within the state of Delaware, Progent's Microsoft and Cisco certified consultants can provide phone help and remote troubleshooting to resolve your network troubles fast and cost effectively. Progent has developed enterprise-class skills, sophisticated utilities, and support databases to diagnose and fix network problems without the high cost and time delays associated with in-person technical service calls.

If your Delaware business is situated beyond the larger metro areas such as Wilmington, Dover, or Newark, your local computer support options may be limited in technical capability, or unavailable during a crisis. This results in a office network that is unusable or causing wasted time due to technical problems continuing for too long. Progent’s group of expert network consultants average more than ten years of real-world industry experience, in the trenches of computer network support, performing a extensive range of technical projects for a extensive range of customers. This means you get not just the technical know how needed for the task, but a professional with field proven methods for applying those skills to assist with efficient network solutions.

Broad and In-depth Expertise with Office Networking
Progent’s group of over 100 computer network consultants means clients can take advantage of the leverage of over 1,000 years of combined background and shared information to fix the most difficult network problems. Progent’s certified network engineers have the experience to find fixes quickly and deliver them cost effectively.

CRISC-certified Risk Management Consultants
The CRISC certification program was initiated by ISACA to verify an IT professional's skills to plan, deploy, and support IS controls to mitigate risk. Progent offers the services of a CRISC-certified risk management consultant to help you to develop and execute a risk management plan that follows industry best practices promoted by CRISC and crafted to align with your organization's risk tolerance, business goals, and budgetary guidelines.

CISM-certified Cybersecurity Management Consultants
Progent offers the services of CISM Premier cybersecurity management experts. The Certified Information Security Manager (CISM) organization describes the core competencies and global standards of performance that information security professionals are required to learn. CISM gives business management the assurance that consultants who have qualified for their CISM credential have the background and capability to deliver effective cybersecurity management and consulting services.

Progent is a Certified Microsoft Partner
Because Progent is a Certified Partner for Microsoft, every Progent network consultant has access to the technical and educational resources needed to provide the best computer support available. Progent's outsourcing, Help Desk Call Center, Office 365 integration expertise, and software programming services permit small and midsize business clients to benefit from the wide range of knowledge found in the IT departments of big organizations without the significant expense and distraction of maintaining a self-sufficient in-house IT group.

Ubiquiti UniFi WiFi Access Points Integration and Support Consultants
Ubiquiti's UniFi line of Wi-Fi infrastructure devices includes indoor and outdoor Wave 2 Wi-Fi access points, security gateways, and managed switches. UniFi devices running on multiple sites with thousands of APs can be remotely configured and managed using free UniFi Controller software, which centralizes and simplifies setup, discovery, administration, optimization, debugging, monitoring, and analytics. Progent can provide the expertise of seasoned Wi-Fi consultants who can assist your organization to determine the benefits of UniFi products for your business and help you to design, install, administer, and troubleshoot your UniFi ecosystem. To learn more, visit Ubiquiti UniFi Wi-Fi access points consulting and wireless LAN integration.

ERP Consulting Services for SyteLine/Infor CloudSuite Industrial
Infor CloudSuite Industrial, previously known as SyteLine, is an ERP solution that embodies over 25 years of experience helping manufacturing and distribution companies to simplify supply chains and improve the efficiency of critical processes in order to get products to market quickly and adhere to customer schedules dependably. Progent can provide the skills of an ERP specialist with more than 20 years of experience with the SyteLine/CloudSuite Industrial product family. Progent offers remote or on-premises consulting that spans from as-needed guidance to solution design and project management outsourcing or co-sourcing. Sample services available from Progent for Infor CloudSuite Industrial include installation, migration, process improvement, customization, Configure/Price/ Quote, web site integration, troubleshooting, data conversion, Excel and SQL integration, training, and database administration. For more information, visit SyteLine/Infor CloudSuite Industrial ERP Consulting Services.

NetApp SAN Storage Solutions
Progent can provide enterprise clients online or onsite NetApp SAN consulting services for NetApp's complete family of SAN storage software and hardware products including Data ONTAP data management, MetroCluster, FlexPod private cloud architecture, SnapMirror data replication, SnapVauly continuous D2D backup, Virtual Storage Console for VMware, MultiStore/vFiler for secure IP space separation, OnCommand Unified Manager Core, plus NetApp's All-Flash, Hybrid Flash, V-Series and N-Series hardware lines. Areas of NetApp SAN storage technology supported by Progent include SAN dsign, cloud integration, virtualization, migrations, non-disruptive updates, system management, security and compliance, high availability, and troubleshooting. Progent can provide Level 3 support to assist you to resolve issues with NetApp SAN storage deployments quickly and affordably based on industry best practices.

Microsoft Exchange 2016 Migration Services
Progent's Microsoft Exchange Server 2016 migration consultants can assist your business in all phases of your upgrade to Exchange Server 2016 such as planning high availability architecture for a local, cloud-based or hybrid deployment; server and CAL licensing requirements for Exchange and Microsoft Windows Server 2012 R2 or later; migrating mailboxes; Hyper-V virtualization design; specifying storage requirements for your VMs, mailbox databases and logs; setting up hardware load balancing for high-availability CAS services; designing, setting up and testing Exchange Servers and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint; updating your firewall; resolving SSL issues; providing client integration with Office 2010 or greater or Office 365; and configuring Outlook on the web (formerly Outlook Web App).

Online Desktop Call Center Services for Small Organizations
Progent's Standard Help Desk Services offer a complete solution that handles all facets of online desktop support from service requests through trouble ticket generation, managing accountability, screen sharing, progress tracking, problem solving, and and metrics. Intended for small organizations with few full-time supprt personnel for desktop issues, Progent's Help Desk Services offer remote support at a significant discount off Progent's normal Level 1 desktop service rates. Progent also offers fast as-needed escalation to Level 2 and Level 3 experts to resolve the most problems. To learn more, visit Progent’s online desktop Call Center services for small businesses.

Cisco Jabber Deployment and Management Consultants
Progent's Jabber consultants can provide remote or onsite support to assist businesses of all sizes to plan, implement, maintain, update or debug Cisco Jabber environments and Cisco Unified Communications Manager ecosystems. Progent can provide in-depth support for all the technologies that make up building a cohesive Cisco Jabber collaboration solution including Cisco network appliances and management software, Microsoft Office apps, Windows and Mac computers, iOS and Google Android smartphones, SIP interfaces, Wi-Fi systems, cyber security, cloud integration, telepresence systems, PBX systems, disaster recovery preparedness, and other pieces of a cohesive collaboration ecosystem.

Microsoft Windows 2016 Hyper-V Hybrid Cloud Solutions
Windows Hyper-V 2016 utilizes key technologies first designed for and proven on Azure, one of the world's largest public clouds. This pedigree dramatically improves the ability of the Windows Server platform to support private cloud and hybrid cloud/on-premises deployment models by enhancing security, availability, expandability, manageability, reliability and disaster recovery. Progent’s Microsoft-certified Windows Server 2016 Hyper-V consulting team can assist you to assess the advantages of Hyper-V 2016 for your business, configure test environments to verify the ability of Hyper-V 2016 to run your critical applications, design an efficient network architecture for a cloud-based or hybrid deployment, develop and carry out a non-disruptive migration strategy, educate your IT management and technical support staff, and provide ongoing consulting and troubleshooting support to make sure that your Hyper-V 2016 investment delivers the highest possible business value.

Microsoft Windows Server 2012 R2 Integration Support
Progent's Microsoft-certified Windows Server 2012 experts can help you to assess the benefits of Windows Server 2012 R2 for your organization, create pilot systems and rollout strategies, optimize your network infrastructure for local, multi-site, private or public cloud-based, and partial-cloud datacenters, educate your IT management, team, create an enterprise-wide security strategy, streamline IT administration, help with creating applications, and generate and test a disaster recovery/business continuity plan. If your organization is thinking about moving from Windows Server 2012 R2 to Microsoft Windows Server 2016, Progent's Windows Server 2016 hybrid cloud solutions experts can help you to assess the value of Windows Server 2016 for your environment and design and implement a smooth move to Windows Server 2016 and Windows Hyper-V 2016 based on a local, cloud-centric, or hybrid deployment model.

Security Inventory Scanning for Small Businesses
Progent has put together two ultra-affordable service packages intended to enable small businesses to receive an impartial network security assessment from a premier security engineer. With Progent's External Network Security Inventory Checkup, a security expert administers an extensive examination of your network from outside your firewalled perimeter to uncover potential risks in the security profile you expose to the outside world. With Progent's Internal Network Security Inventory Checkup, an engineer executes a system scan from an authorized machine inside your company firewall to assess your exposure to internal threats. The two security inventory packages are configured and run from a protected remote site.

Contact a Progent Network Consultant
To learn how you can get in touch with a Progent network support expert for remote or onsite assistance in , call 1-800-993-9400 or visit Remote Network Help.