For small company network systems located throughout the state ofDelaware, Progent's Microsoft authorized technicians can provide online assistance and troubleshooting to fix your computer system troubles fast and affordably. Progent has developed enterprise-level expertise, sophisticated utilities, and support databases to identify and fix network problems without the high cost and time delays normally associated with in-person technical service dispatches.

If yourDelawarecompany is situated outside of the larger metro areas such asWilmington, Dover, or Newark, your nearby network systems support choices may be limited in skills, or unavailable during urgent situations. This can result in a computer network that is unusable or causing efficiency loss due to technical problems going unresolved for too long. Progentís staff of expert network engineers average more than ten years of real-world computer industry experience, in the trenches of network support, performing a wide range of technical projects for a varied range of clients. This means you obtain not just the technical expertise needed for the job, but a consultant with demonstrated methods for applying those skills to deliver cost effective network solutions.

Business Intelligence Reporting Consulting
Progentís BI reporting experts offer remote and on premises consulting to help you with any phase of BI reporting ranging from troubleshooting or modernizing reports to planning and implementing a comprehensive business intelligence environment. Progent's BI experts can help you to maintain your existing reporting system, help you to upgrade databases and applications from a discontinued reporting platform to a modern solution, and provide custom remote mentoring tailored to your individual requirements. Progentís business reporting and analytics professionals can provide expertise in all popular business intelligence reporting platforms such as Microsoft's SQL Server business intelligence stack (SSIS, SSAS, and SSRS), Management Reporter/FRx, Microsoft Access, Crystal Reports, Power BI, Excel BI tools including Power Pivot, Power Query and Power View, Report Designer and Report Builder.

GIAC-certified Information Assurance Consultants
GIAC information assurance certification was founded in 1999 to certify the skill of network security professionals. GIAC certifications are acknowledged by companies and government organizations around the world including and the United States NSA. Progent's GIAC-certified information assurance specialists offer expertise with any of the security disciplines covered within GIAC accreditation such as evaluating infrastructure vulnerability, incident management and response, intrusion detection, web services security and security information and event management (SIEM) solutions.

SonicWall Firewall Integration Consultants
Progent's certified SonicWall firewall experts can help you configure, maintain, and tune SonicWall firewall devices including the current SonicWall TZ and NSa Series of appliances and the older SonicWall PRO 2040 products. Progent's CISM and CISA-certified cybersecurity consultants can help you incorporate SonicWall firewalls into an end-to-end security solution and design security into your business practices. For more information, visit SonicWall-certified firewall consultants.

Integration Help for Microsoft 365 Applications and Cloud Services
Microsoft 365, previously called Office 365, is Microsoft's expanding family of client productivity apps and cloud services offered on a subscription basis. Microsoft 365 apps and cloud-based services are offered in a variety of product bundles targeted at markets ranging from students and households to enterprises. Progent offers quick and easy online access to consultants with in-depth knowledge of Microsoft, Mac, iOS, and Android platforms. Progent can assist your business to understand the many subscription plans available with Microsoft 365 and configure your network with Microsoft 365 in a way that delivers top business value. Progent's Microsoft 365 integration consultants support cross-platform environments that include Windows, macOS or OS X, and Linux technology. Progent can also assist you to create and manage hybrid ecosystems that transparently combine local and cloud-based products and services.

Cisco Small Business 100, 300 and 500 Wireless Access Points System Design and Troubleshooting
Cisco's Small Business 100, 300 and 500 series of APs are Linux-based units intended as entry-level Wi-Fi solutions for small offices. Progent's Cisco CCIE wireless network infrastructure experts offer online or onsite integration and debugging support to assist your organization to plan, configure, update, tune, manage and debug Cisco Small Business Wi-Fi access point deployments of any scale or architecture. For details about Progent's support for current and legacy Cisco Small Business family of wireless access points, refer to Cisco Small Business wireless APs planning and support.

Ubiquiti UniFi WiFi Access Points Integration and Support Consultants
Ubiquiti's UniFi line of Wi-Fi infrastructure devices includes indoor and outdoor Wave 2 802.11ax Wi-Fi access points (APs), security gateways, and managed switches. UniFi devices installed on multiple sites with any number of access points can be remotely provisioned and administered with free UniFi Controller software, which centralizes and simplifies setup, discovery, administration, tuning, troubleshooting, monitoring, and analytics. Progent offers the skills of veteran wireless consultants who can assist your organization to determine the value of Ubiquitiís UniFi products for your business and help you to design, install, manage, and maintain your UniFi solution. For details, visit Ubiquiti UniFi Wi-Fi access points consulting and WLAN integration services.

Progent's Consulting and Development Support for SQL Server 2016
Microsoft SQL Server 2016 offers significant enhancements in performance, scale, security, availability, BOYD integration, plus integrated BI. New features include PolyBase for processing structured and unstructured databases simultaneously for data warehousing, Hadoop integration, Dynamic Data Masking, Mobile Report Publisher, and centralized management of local and cloud resources. Progent's Microsoft-certified SQL Server 2016 consulting experts can provide remote and onsite support to help businesses of all sizes to plan, implement, administer or troubleshoot any version of SQL Server 2016. Progent can also help you to interface SQL Server 2016 with other key Microsoft technologies such as Windows Server, Exchange Server 2016, SharePoint, Microsoft Dynamics GP, Lync or Skype for Business, and System Center Operations Manager.

World-class Cisco Help from Expert CCIE-certified Consultants
Progent offers easy, immediate, and affordable access to Registered Cisco CCIE engineers. CCIEs are highly-qualified networking experts who are awarded this top-level certification only through thorough examination by Cisco. CCIEs are able to handle the most complicated problems associated with network planning, implementation, troubleshooting, and service. Progentís CCIE professionals work intimately with Cisco in-house staff in identifying issues with Cisco's IOS software and developing workarounds or acquiring patches to resolve problems. Progent can provide quick contact with a CCIE by telephone so that you can get immediate help for complex network problems that are impacting worker productivity but are beyond the expertise of your usual IT service resources.

Progent is a Certified Microsoft Partner
Since Progent is a Microsoft Certified Partner, every Progent network expert has access to the technical and educational resources required to provide the best IT support available. Progent's IT outsourcing, Help Desk Call Center, Microsoft 365 deployment support, and application programming services allow small business customers to take advantage of the wide range of knowledge found in the IT departments of big companies without the high cost and hassle of maintaining a large in-house network staff.

Microsoft Windows Server 2016 Hyper-V Hybrid Cloud Solutions
Hyper-V 2016 utilizes core features initially designed for and proven on Azure, among the world's largest public clouds. This pedigree significantly enhances the ability of Microsoft's Windows Server platform to run private cloud as well as hybrid cloud/on-premises deployment models by enhancing security, availability, scale, manageability, reliability and disaster recovery. Progentís Microsoft-certified Windows Server 2016 Hyper-V consulting team can help you to evaluate the benefits of Hyper-V 2016 for your organization, configure test environments to verify the ability of Hyper-V 2016 to support your vital workloads, design a cost-effective network topology for a cloud-based or hybrid deployment, develop and carry out a non-disruptive migration strategy, educate your IT administration and technical support personnel, and deliver as-needed consulting and troubleshooting support to ensure that your Hyper-V 2016 solution gives you the highest possible business benefit.

Migration Support for Microsoft Skype for Business Server
Progent's Microsoft-certified Skype for Business experts offer remote and onsite consulting services for companies of all sizes to assess the costs/benefits of upgrading to Microsoft Skype for Business Server or Skype for Business Online from any release of Lync Server or Microsoft Office Communications Server. Progent can help your business to design an on-premises, cloud-based or mixed deployment; integrate Skype for Business with SQL Server, Exchange, SharePoint Server and Office; configure HA mechanisms; interface Skype for Business with your PBX system and PSTN gateway; and interface with third-party collaboration systems like Cisco UC and Cisco Video Interop Server (VIS). Progent's certified information security consultants can assist you to design and verify a security strategy for your Skype for Business deployment that is compliant with regulatory standards. Progent can also advise you how to create a hybrid cloud architecture that integrates on-premises Microsoft Skype for Business with the cloud platforms Skype for Business Online or Microsoft Teams.

System Center Data Protection Manager Consulting Services
System Center 2016 Data Protection Manager (SCDPM 2016) provides small and medium-size organizations near-continuous backup and simplified recovery functions for Microsoft-based networks. SCDPM 2016 offers application-aware backup for key workloads like Microsoft SQL Server, Exchange and SharePoint, backs up Windows and Linux VMs, supports VMs running on Windows Hyper-V as well as VMware, and integrates seamlessly with Azure for easy-to-manage cloud backup and recovery. Progent's Microsoft-certified SCDPM 2016 consultants can help you to design, deploy, administer, and troubleshoot a multi-site backup/restore system built around SCDPM 2016. Progent can help you to upgrade from an older release of DPM or from an outdated solution, and Progent can tune your SCDPM 2016 environment for on premises, colocated, cloud-based or hybrid deployment models. Progent can provide online or onsite support and can deliver occasional guidance to help you through technical bottlenecks or deliver end-to-end project management or co-management support to make sure you complete your Data Protection Manager 2016 deployment on schedule and within your budget.

Office Access Application Programming
Progent's Office Access consultants offer affordable online support for all releases of Microsoft Access including Access desktop and Access Web App and offers advanced support for application programming, database conversion, performance tuning, report design, and maintenance. Progent also offers tailored online training for Access application development and database administration.

Get in Touch with a Progent Computer Consultant
To find out how you can access a Progent network support expert for online or onsite support, call 1-800-993-9400 or go to Remote Network Support.



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    Progent can provide economical online access to consultants with expertise in a wide range of utilities and services that provide solutions for protecting Windows, Mac, and Linux physical and virtual servers and desktops as well as laptops and smartphones. Progent offers help for leading data protection products including Acronis Backup and Recovery, Barracuda Backup, Altaro VM Backup, Backup Exec, BackupAssist, HP Data Protector, Double-Take Software, MozyPro, Retrospect, Time Machine, vSphere Data Protection, and Solaris FLARs. Progent can assist you to implement, enhance, or maintain backup/restore solutions for a variety of topologies including on-premises, edge to datacenter, cloud-based, or a mix.

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