Company information networks inDelawarecan depend on quick and affordable online technical support from Progent's accredited network security engineers to assist with urgent security problems. Rates are competitive, charges are per minute, engagement is quick, and support is unbeatable. Progent also offers help for long-term engagements that requires the expertise of seasoned security engineers with top security certifications.

In case yourDelawareorganization is based some distance from larger metropolitan areas likeWilmington, Dover, or Newark, access to local certified security support specialists may be limited when there's a crisis. This could mean a loss of income for your business, upset customers, idle employees, and defocused executives. By contacting Progent's online services, you can get in touch with a Premier security engineer ready to offer expertise whenever you need it to keep your system running and restore your data.

Progent can help you at any level in your initiatives to protect your IT environment with support that can range from network security assessments to creating a company-wide security strategy. Progent provides affordable support to help businesses of all sizes to set up and manage safe networks based on Microsoft Windows and Cisco products and that can include servers and desktops running UNIX or Linux platforms plus mobile clients with Apple iOS iPhones and iPads or Android or Windows Phone handsets.

Progent can also help you outsource spam blocking and protection from e-mail-based attacks. Email Guard is Progent's email filtering and encryption solution that incorporates the services and infrastructure of leading information security vendors to provide centralized management and world-class security for your email traffic. The powerful architecture of Email Guard combines a Cloud Protection Layer with an on-premises security gateway appliance to provide complete protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. The Cloud Protection Layer acts as a preliminary barricade and blocks most unwanted email from reaching your network firewall. This decreases your exposure to inbound threats and saves system bandwidth and storage space. ProSight Email Guard's on-premises gateway appliance adds a further level of inspection for inbound email. For outgoing email, the on-premises gateway offers AV and anti-spam filtering, protection against data leaks, and encryption. The on-premises security gateway can also help Exchange Server to monitor and protect internal email that originates and ends inside your corporate firewall.

Progent's certified professionals are available remotely or on site to provide a variety of emergency or longer-term network security services such as:

  • Perform comprehensive network security evaluations
  • Clean up quickly after virus and worm attacks
  • Set up hardware and software firewalls
  • Implement secure solutions for offsite and mobile connectivity
  • Install effective software for defense against spam and directory harvest attacks
  • Help create a comprehensive security strategy with round-the-clock security monitoring
  • Offer comprehensive Help Desk Call Center Services
  • Create a practical data backup and business continuity solution based on Microsoft DPM automated backup technology
If your network has an emergency need for IT security help, refer to Progent's Emergency Online Technical Help.

Progent's engineers can deliver world-class support in key areas of network protection that include auditing, firewalls and VPN, and advanced security consulting.

System Security Assessment
Progent's certified security consultants can assess the vulnerability of your existing network security environment through exhaustive remote automated testing via sophisticated utilities and proven techniques. Progent's experience in administering this service saves you money and offers an objective picture of gaps. The information your company is provided can form the basis of a security plan that can permit your network to run safely and adapt quickly to future risks.

Automated Security Assessment
Progent provides expertise in the application of security auditing products such as MBSA and GFI LANguard for affordably performing a variety of automatic network testing scans to identify potential security holes. Progent has extensive experience with additional security analysis utilities including NMAP Port Scanner, AMAP, eEye Vulnerability Scanner, plus tools such as Metasploit, Netcat, Hydra, and Nikto. Progent can show you how to make sense of testing reports and react appropriately.

Progent can show you how to build protection into your company operations, install auditing applications, plan and deploy a protected network architecture, and recommend procedures to maximize the safety of your IT system. Progent's security professionals are able to assist you to set up a firewall, implement safe remote access to email and data, and install VPN. Learn additional information on Progent's network security audits.

Security Inventory and Evaluation Bundles for Small Businesses
Progent has put together two ultra-affordable security inventory scanning bundles intended to enable small companies to get a professional security assessment from an accredited security expert. With Progent's External Security Inventory Scan, an engineer administers a comprehensive examination of your IT infrastructure from beyond your company firewall to determine possible weaknesses in the security posture you expose to the public. With Progent's Internal Security Inventory Scan, a security expert runs a system scan from a secure machine inside your company firewall to determine vulnerabilities to internal attacks. Both security inventory services are set up and executed from a secured external location. The process is directed by a consultant who has earned high-level security credentials and who produces a report that details and interprets the data captured by the scan and suggests practical remediation if called for.

Stealth Security Penetration Analysis Consulting
Stealth penetration checking is an important part of any comprehensive network security plan. Progentís security experts can run thorough intrusion tests without the awareness of your organization's in-house network support resources. Stealth penetration testing uncovers whether current security monitoring systems such as intrusion detection alerts and event log analysis are properly set up and actively monitored. Learn more about Progent's network penetration testing consulting.

Firewall and Virtual Private Network Expertise
Progent's background in security technology encompasses extensive familiarity with leading firewalls and Virtual Private Network (VPN) products from a variety of companies including Cisco, Microsoft, and Juniper. Progent can provide the services of consultants with key industry certifications including Cisco Certified Internetwork Expert (CCIE) and Microsoft Certified Systems Engineer (MCSE).

Cisco ASA 5500-X Firewalls with Firepower, ASA 5500 Firewalls, and PIX Security Appliances Integration and Debugging
The current Cisco ASA 5500-X Family Next-Generation Firewalls with Firepower Services deliver significantly more performance than Cisco's previous PIX and ASA 5500 firewalls and have superseded the ASA 5500 and PIX 500 firewalls for new installations. Since Cisco's purchase of Sourcefire, the entire family of Cisco ASA 5500-X devices can be provisioned to enable Firepower Services, built on Sourcefire's Snort technology, which is the market's most popular intrusion protection system. Firepower services provide enhanced capabilities including advanced malware protection (AMP), URL filtering, dynamic threat analytics, and automation. Progent's Cisco-premier CCIE network experts can help your company to manage your existing PIX or Cisco ASA 5500 security appliances or migrate to Cisco ASA 5500-X firewalls with Firepower Services. Progent's consultants can provide online and on-premises help with ASA 5500-X firewalls with Firepower Services and can help your organization to design, deploy, tune, administer and troubleshoot firewall solutions based around Cisco ASA 5500-X firewalls with Firepower Services. Find out additional details about Cisco ASA Firewalls with Firepower Services integration and debugging services.

Cisco Network Security and VPN Support Expertise
Cisco's network security and remote connection technology represent a complete line of manageable security products to help protect your wired and wireless information system. Cisco's Virtual Private Network line includes switches, firewalls, intrusion detection devices and Virtual Private Network appliances. Progent's expert consulting staff includes field-proven engineers with Cisco's CCIE and CCNP certifications who can help your company to evaluate Cisco Virtual Private Network, Cisco RADIUS Security, and other Cisco security technologies that align best with your company goals. Learn more details concerning Progent's Support Services for Cisco Security and Virtual Private Network Products.

Support Expertise for Other Firewall and VPN Products
Progent offers small and mid-size organizations professional support for Intrusion Protection Systems and IPsec VPN products from leading firewall and Virtual Private Network security vendors including WatchGuard, Juniper, and SonicWall. Progent can show you how to design a detailed security strategy and choose the right technologies from multiple suppliers to achieve your security goals while sticking within your spending limits.

Progent's Low-Cost Managed Services for Information Assurance
Progent's low-cost ProSight line of network monitoring and management services is designed to provide small and mid-size organizations with enterprise-class support and state-of-the-art technology for all facets of information assurance and compliance. Managed services available from Progent include:

ProSight Active Security Monitoring: Endpoint Protection and Ransomware Recovery
Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) solution that incorporates cutting edge behavior machine learning tools to defend endpoints and servers and VMs against new malware assaults such as ransomware and file-less exploits, which routinely get by legacy signature-matching AV products. ProSight Active Security Monitoring safeguards local and cloud-based resources and provides a unified platform to automate the entire threat lifecycle including blocking, detection, mitigation, cleanup, and forensics. Key capabilities include single-click rollback using Windows Volume Shadow Copy Service and automatic system-wide immunization against newly discovered threats. Find out more about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware defense.

ProSight Enhanced Security Protection: Unified Endpoint Protection
ProSight Enhanced Security Protection (ESP) services offer affordable in-depth security for physical servers and virtual machines, desktops, mobile devices, and Exchange email. ProSight ESP uses contextual security and advanced machine learning for round-the-clock monitoring and responding to security threats from all attack vectors. ProSight ESP offers firewall protection, intrusion alarms, device control, and web filtering via cutting-edge technologies incorporated within a single agent accessible from a unified console. Progent's security and virtualization experts can help you to plan and configure a ProSight ESP deployment that meets your company's specific requirements and that allows you achieve and demonstrate compliance with legal and industry data protection standards. Progent will help you define and configure policies that ProSight ESP will manage, and Progent will monitor your network and react to alerts that call for urgent attention. Progent's consultants can also assist you to install and verify a backup and disaster recovery solution like ProSight Data Protection Services (DPS) so you can recover rapidly from a potentially disastrous cyber attack such as ransomware. Learn more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint security and Exchange email filtering.

ProSight Data Protection Services: Managed Cloud Backup
ProSight Data Protection Services from Progent offer small and medium-sized businesses a low cost end-to-end service for reliable backup/disaster recovery. Available at a fixed monthly cost, ProSight Data Protection Services automates and monitors your backup activities and enables fast restoration of vital files, applications and virtual machines that have become unavailable or damaged due to hardware breakdowns, software glitches, disasters, human mistakes, or malware attacks such as ransomware. ProSight Data Protection Services can help you protect, recover and restore files, folders, apps, system images, plus Hyper-V and VMware images/. Critical data can be backed up on the cloud, to a local storage device, or to both. Progent's backup and recovery consultants can provide advanced expertise to set up ProSight Data Protection Services to to comply with regulatory requirements such as HIPAA, FIRPA, PCI and Safe Harbor and, when needed, can help you to restore your business-critical information. Read more about ProSight Data Protection Services Managed Backup and Recovery.

ProSight Email Guard: Spam Filtering, Data Leakage Protection and Email Encryption
ProSight Email Guard is Progent's spam and virus filtering and email encryption service that incorporates the infrastructure of leading data security companies to provide web-based control and comprehensive protection for all your inbound and outbound email. The hybrid architecture of Progent's Email Guard combines cloud-based filtering with an on-premises security gateway device to offer advanced protection against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-based malware. The cloud filter serves as a preliminary barricade and blocks the vast majority of unwanted email from reaching your security perimeter. This decreases your exposure to inbound threats and conserves network bandwidth and storage. Email Guard's on-premises gateway device provides a further layer of inspection for incoming email. For outgoing email, the onsite security gateway provides AV and anti-spam filtering, protection against data leaks, and email encryption. The on-premises gateway can also help Exchange Server to track and safeguard internal email that originates and ends within your corporate firewall. For more information, visit ProSight Email Guard spam and content filtering.

ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
With Progent's ProSight Virtual Hosting service, a small business can have its key servers and applications hosted in a protected Tier III data center on a fast virtual machine host set up and maintained by Progent's network support experts. With the ProSight Virtual Hosting model, the client retains ownership of the data, the operating system software, and the applications. Since the environment is virtualized, it can be moved immediately to a different hosting environment without requiring a time-consuming and difficult reinstallation process. With ProSight Virtual Hosting, your business is not tied one hosting provider. Find out more about ProSight Virtual Hosting services.

ProSight IT Asset Management: Network Documentation and Password Management
ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to create, update, find and protect information about your network infrastructure, processes, applications, and services. You can quickly find passwords or serial numbers and be alerted about upcoming expirations of SSLs or domains. By cleaning up and managing your IT infrastructure documentation, you can eliminate up to 50% of time thrown away trying to find critical information about your network. ProSight IT Asset Management includes a common repository for holding and collaborating on all documents required for managing your network infrastructure like standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also supports a high level of automation for gathering and relating IT information. Whether youíre planning enhancements, performing regular maintenance, or responding to an emergency, ProSight IT Asset Management delivers the knowledge you need when you need it. Find out more about ProSight IT Asset Management service.

Certified Network Security Planning
Every company should develop a thoroughly considered security strategy that includes both proactive processes and response plans. The proactive plan is a collection of steps designed to reduce vulnerabilities. The post-attack plan assists your company's IT security personnel to evaluate the damage caused by a security penetration, fix the system, record the event, and get the IT network operational as quickly as feasible.

Progent's certified IS security engineers can to help your company to perform a complete vulnerability assessment and create a computer security plan to establish security policies and mechanisms to mitigate future attacks and threats.

CISM Certified Information Security Engineering Services
The Certified Information Security Manager (CISM) committee describes the core competencies and international standards of skill that information security managers are required to master. CISM provides business management the confidence that those who have qualified for their CISM credential possess the experience and knowledge to provide efficient security administration and support consulting. Progent can provide the services of CISM Premier security consultants to assist companies with:

  • Information Security Governance
  • Vulnerability Management
  • Information Security Program Management
  • Information Security Management
  • Recovery Planning
Learn more details concerning Progent's CISM Accredited IS Security Engineering Services.

CISSP Qualified Security Engineering Services
The CISSP credential recognizes expertise with an international standard for network security. ANSI has awarded certification accreditation in the field of data security defined by ISO 17024. Progent offers access to of security professionals who have qualified for CISSP accreditation. Progent can give you access to a CISSP-certified expert to help your business in a broad range of security areas such as:

  • Security Management Practices
  • Security Infrastructure and Paradigms
  • Access Control Solutions and Methodology
  • Software Development Security
  • Secure Operations
  • Site Security
  • Data Encryption Mechanisms
  • Telecommunications, LAN and WAN Security
  • Disaster Recovery Planning
Read more information concerning Progent's CISSP-certified Information Security Support Services.

CISSP-ISSAP Certified Secure System Architecture Engineering Support
Progent's CISSP-ISSAP Premier information system architecture engineers are consultants who have been awarded ISSAP Certification through rigorous examination and extensive experience with information security architecture. The ISSAP certification represents proven skill in the more challenging requirements of IS security architecture bounded by the wider scope of information system security expertise required for CISSP accreditation. Progent's ISSAP-certified security experts can assist your business with all aspects of architecture security including.

  • Access Control Mechanisms and Techniques
  • Telecom and Network Infrastructure Security
  • Cryptography Options
  • Requirements Analysis and Security Criteria
  • Business Continuity Planning and DRP
  • Hardware Security
Read additional information concerning Progent's ISSAP Accredited Secure System Architecture Consulting Professionals.

CISA Qualified Information System Security Auditing Consulting Services
The CISA accreditation is a recognized qualification that signifies expertise in IS security auditing. Accredited by the American National Standards Institute, the CISA credential has consultants undergo a comprehensive examination given by the ISACA international professional group. Progent's CISA information security audit engineers can help your IT organization with:

  • Information Systems Audit Process
  • IT Administration
  • Network Assets and Architecture Planned Useful Life
  • Information Technology Support
  • Safeguarding Information Resources
  • Disaster Recovery Preparedness
Get additional details concerning Progent's CISA Qualified IS Security Auditing Engineering Assistance.

Certified in Risk and Information Systems Control (CRISC) Experts
The Certified in Risk and Information Systems Control (CRISC) certification program was established by ISACA in 2010 to validate an IT professional's skills to plan, implement, and support information system controls to reduce risk. Progent can provide the services of a CRISC-certified consultant to assist you to create and execute a business continuity or disaster recovery plan that follows industry best practices identified by CRISC and geared to match your organization's risk appetite, business objectives, and IT budget. Progent's CRISC-qualified IT risk mitigation consultants can provide a range of risk evaluation services including:

  • Gather information and study documentation to help identify significant vulnerabilities
  • Identify legal, industry, and contractual requirements and organizational policies related to your network to assess their possible influence on your business objectives
  • Point out possible threats for your business processes to assist in evaluating your corporate risk
  • Create a risk awareness program and provide seminars to ensure your stakeholders understand IS risk so they can contribute to your risk management program
  • Match key risk vectors to related operational processes to help assign risk responsibility
  • Determine risk appetite with your senior leadership and key stakeholders to ensure they align
Learn additional information concerning Progent's Certified in Risk and Information Systems Control (CRISC) Consultants.

GIAC Certified IS Security Consulting Support
GIAC (Global Information Assurance Certification) was founded in 1999 to validate the knowledge of information technology security professionals. GIAC's goal is to verify that a certified professional possesses the skills appropriate to deliver support in vital areas of network, information, and application software security. GIAC certifications are recognized by companies and government organizations all over the world including and the United States NSA. Progent's GIAC-qualified IS security audit specialists can assist your IT organization with:

Find out more information concerning Progent's GIAC Information Assurance Services.

Get in Touch with a Certified Progent Security Engineer
To learn how to access a certified security engineer for remote or onsite support in Delaware, call 1-800-993-9400 or visit Online Computer Support.



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    Microsoft Exchange 2013 includes major enhancements to the functionality of Microsoft Exchange Server 2010 and introduces important innovations plus a revamped architecture. These enhancements favorably impact key areas including manageability, availability, compliance, cost of ownership, teamwork, extensibility, performance, compatibility, and productivity. Progent's Microsoft-certified Exchange Server 2013 consultants can help you understand the potential advantages of upgrading to Exchange Server 2013, create a cost-effective test and rollout plan, and train your IT staff to maintain your Microsoft Exchange 2013 environment. Progent can also provide affordable online support and management services for Exchange Server 2013.

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