Delaware UNIX, Linux, Sun Solaris, Apple macOS and OS X Help
Remote Service from a
Linux/UNIX Consultant
If your business network is in the state ofDelawareyou can depend on fast online contact with a UNIX or Cisco CCIE expert to fix complex issues involving your IT network. Progent retains one of the most extensive teams of UNIX, Linux, Solaris, Apple Mac OS X and CCIE-certified consultants available by phone of any independent service organization in the United States. Rates are reasonable, billing is per minute, sign-up is immediate, and support is world class.
If yourDelawarebusiness is some distance from larger metropolitan areas likeWilmington, Dover, or Newark, help from UNIX or Cisco CCIE engineers may be problematic during an urgent situation. This can result in lost revenue for your business, upset customers, idle workers, and defocused management. By utilizing Progent's remote support, you can get in touch with a Premier consultant ready to offer assistance whenever you need it to get your information system on line.
Since Progent charges for online support on a per-minute basis, your business is invoiced only for technical help provided. Progent asks for no service activation charge. Many online support companies demand large minimum fees or charge for every fifteen minutes or longer. Progent's small granularity and straightforward billing mechanism avoid large tabs for fast repairs.
If your Delaware business needs technical help for UNIX/Linux, Solaris, Apple macOS and OS X or Cisco technology, visit Progent's online help, phone
What Makes Progent's Remote Support Program Special?
Progent's seasoned staff of remote support professionals has a wide range of world-class computer knowledge. This enables Progent's online service experts to deal successfully with the most complex network trouble more quickly than is feasible with typical independent service organizations or with the in-house support resources usually found in smaller companies. Progent has developed the technology and experience to fix problems efficiently in many different network configurations that incorporate combinations of UNIX/Linux, Solaris, Apple macOS and OS X, Microsoft Windows, and Cisco products. (Refer to Progent's customer testimonials.)
Progent's UNIX, Linux, Solaris, macOS and OS X, and CCIE service specialists have earned advanced credentials including Certified Network Administrator for Solaris, Red Hat RHCE, Red Hat Certified Technician (RHCT), Apple Certified System Administrator, Support Professional (ACSP), and Technical Coordinator (ACTC). Progent's remote service engineers also hold a number of key Cisco certifications including Cisco CCIE in Routing and Switching and Voice, plus Cisco Certified Network Professional (CCNP), CCNA, Security Professional (CCSP), Voice Professional (CCVP), and Design Professional.
In order to help companies that operate environments incorporating a combination of UNIX, Linux, Solaris, macOS and OS X, and Microsoft technology, Progent's online service group can provide the expertise of support specialists have earned important Microsoft credentials including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Application Developer (MCAD). To provide advanced security expertise, Progent offers remote support from professionals with the industry's top security certifications including CISM consultants, CISSP specialists, and ISSAP engineers. The range of Progent's expertise coupled with Progent's cooperative approach to repairing network difficulties streamlines service escalation, if needed, to experts with relevant competence to deal with particularly tough support calls. This speeds up remediation of urgent problems, prevents system disruption, and minimizes maintenance invoices.
For businesses throughout Delaware, Progent allows virtually instant online contact with a UNIX/Linux, Sun Solaris, macOS or OS X consultant for critical support to troubleshoot information system issues that are affecting business productivity and are beyond the experience of your on-hand computer maintenance organization. Progent's UNIX, Linux, Sun Solaris, Apple macOS and OS X, and CCIE-Premier service team can analyze your system using the latest remote troubleshooting technologies that allow them to provide quick and economical analysis and resolution of critical computer issues.
Troubleshooting Services Progent's Online Support Specialists Can Offer Your Delaware Business
Progent's network consultants are qualified to provide expert support for a comprehensive set of UNIX, Apple Mac, Cisco, and Windows solutions including:
Online Expertise for UNIX/Linux, Solaris, and Apple macOS and OS X Systems
Progent's UNIX, Linux, Solaris, and Apple macOS and OS X online computer support team can assist Delaware small businesses with a broad assortment of IT products and technologies that include network architecture, email support, security consulting for computer systems and company processes, Microsoft Windows coexistence with UNIX, Linux, Sun Solaris, or macOS and OS X platforms, virtual server options for processor economization and centralized administration, and moving from out-of-date systems to contemporary environments based on updated versions of UNIX, Linux, Solaris, macOS and OS X, or Windows.
Progent's support professionals offer remote troubleshooting for systems powered by major derivatives of the UNIX operating system including: macOS and OS X, Solaris, IBM AIX OS, HP-UX, BSD, SCO UNIX and Silicon Graphics IRIX (SGI/IRIX) or common Linux products such as RedHat, SUSE, Debian GNU/Linux and Slackware Linux.
Cisco Network Infrastructure and Security Solutions
Progent is unmatched in the computer support industry for offering fast and affordable communication with Cisco CCIEs. Cisco-certified CCIEs are sought-after network professionals who are awarded this rare credential only after intense examinations given by Cisco. The vast majority of CCIEs work for big corporations or nationwide Internet service providers (ISPs), and as a result their skills are not easily available to small and mid-size businesses.
Progent is one of the rare IT support organizations that ensures that CCIEs are accessible to help small and medium sized organizations. Also, Progent can provide convenient contact with a CCIE via phone so your company can benefit from immediate help for critical system issues that are disrupting your productivity but are not within the competence of your ordinary network maintenance providers. Progent's CCIE support experts can tie into your system using state-of-the-art remote support technology to perform rapid and cost-effective diagnosis and repair of critical network problems.
CCIE Authorized engineers from Progent can assist your company to architect, setup, and maintain an integrated business network that can simplify operations, cut costs, and speed time to positive ROI. By offering Cisco broadband routers expertise with Catalyst switches support and Cisco wireless technology configuration assistance, Progent can significantly enhance the business value of your information system in Delaware. To find out additional information concerning Progent's services for Cisco network appliances, visit Cisco Network Engineering Support.
Microsoft Partner for Online Expertise for Windows
Progent's Microsoft-expert remote support professionals can provide computer problem solving and IT help for all Microsoft server products. Progent is a Microsoft Partner and can provide your organization the assistance of support professionals who can assist you with a broad range of technology expertise such as
Microsoft Windows Server 2019 migration services,
Windows Server 2016 hybrid cloud planning and deployment,
Windows Server 2012 R2 migration,
MS Exchange 2019 Server deployment,
MS Exchange Server 2016 migration, Exchange 2013 configuration,
SharePoint 2019 planning and integration,
SharePoint 2016 migration and hybrid deployment expertise,
Microsoft Teams expertise,
Skype for Business integration support and Lync Server 2010 maintenance, Forefront Threat Management Gateway administration and ISA Server 2006 maintenance, MS SQL Server 2019 planning and deployment consulting, Microsoft SQL Server 2017 expertise,
SQL Server 2016 migration and development, and Microsoft SQL Server 2014 support,
System Center 2016 Operations Manager (SCOM 2016) hybrid cloud monitoring,
Microsoft System Center 2012 Operations Manager (SCOM 2012) monitoring and reporting,
Project Server and Server Online training,
Small Business Server support, and
Windows 2012 R2 Essentials migration and cloud integration.
Certified Network Security Experts
Progent provides you contact with qualified CISM, CISSP and ISSAP security professionals who offer a variety of security services to improve the resistance of your UNIX, Linux, Sun Solaris, or Apple macOS and OS X network against attacks or assist you to recuperate promptly from a breach. Security services offered by Progent include: in depth security evaluation utilizing technologies such as GFI LANguard, EEYE Vulnerability Scanner, and software from Solar Winds and Nikto; quick recovery from malicious assaults; integrating firewalls; establishing safe techniques for off-site and mobile connectivity; protecting your email infrastructure from spam and directory harvest attacks; and implementing continual automated monitoring. To learn more concerning Progent's security expertise for small and medium-size businesses, visit Progent's Professional Support for Network Security.
Business Applications Support: Webinar Training, Customization, Troubleshooting
Progent's Apple Mac technology consultants can support the creative facets of Mac computing by providing help services and education in imaging, audio, and video. Progent's consultants can provide help in a variety of Apple Mac applications including Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and After Effects. Progent can also help you with specific jobs such as scanning or digitizing audio or video or configuring an audio/video post-production studio.
Progent's Application Experts Team can supply in-depth engineering expertise and training in specific application fields such as ERP, MRP, custom financial systems, and Customer Relationship Management. Progent also offers expertise, programming, and education for Microsoft applications such as CRM, Microsoft Office Project, MS Word, and MS Excel. To read additional information on Progent's consulting, customization, and training offerings for UNIX, Linux, Sun Solaris, macOS and OS X, or Microsoft applications, see Progent's Applications Experts Group.
Help Desk Support Alternatives
Progent provides several support programs for Help Desk Call Center assistance including UNIX/Linux, Sun Solaris, macOS and OS X, Cisco and Microsoft Help Desk Outsourcing Services, Virtual Helpdesk Services, and Help Desk Operations Consulting and Staffing.
Progent's Call Center Outsourcing Services are designed mainly for companies who need the immediate availability of a professional Call Center but who have limited funds and IT management resources. Progent’s Virtual Help Desk is a transparent supplement to your existing Call Center resources. Progent can act as a main Help Desk Call Center for your business, represent an escalation alternative for tough network issues, or be available in overflow situations when your ordinary resources are too busy. Progent's Help Desk Call Center Consulting Services can aid you in establishing an efficient new Help Desk or enhancing your existing one, selecting or customizing Call Center application software to address the particular requirements of your company, or providing temporary personnel to work remotely with your in-house Call Center resources during high-demand scenarios like system upgrades.
Progent is a Microsoft-Certified Partner and maintains a skilled team of Cisco-certified networking specialists. Progent's Help Desk team of experienced UNIX/Linux, Sun Solaris, macOS and OS X, Cisco and Microsoft experts are available to offer your clients instant access to a dependable support resource with extensive background in phone help and remote access troubleshooting for small and medium-size business information systems. Progent's concentration is on earning the Help Desk Call Center a positive recognition as a major contributor to company performance, and Progent's mission is to resolve rather than just record problems. For additional information concerning Progent's Call Center support and outsourcing, see Progent's Help Desk Support.
Progent's Online Service Tools
Progent's advanced customer support reporting software stores thorough histories for all support provided to Progent's clients. Every active Progent team engineer has the benefit of the details of support rendered to every client by any team engineer. This archive of trouble tickets and resolutions is structured as a readily accessible proprietary database that enables Progent's remote technical professionals to share their knowledge company-wide to make sure that the value of Progent's technical support improves over time. Progent's certifications with major industry leaders such as Cisco and Microsoft permit access to other vast technical support knowledge bases as well as to manufacturers' internal engineering personnel that allow Progent's remote service experts to find the optimal resolutions quickly.
To find out how to contact a UNIX, Linux, Sun Solaris, Apple macOS or OS X consultant or a Cisco certified CCIE for emergency remote professional support in Delaware, phone
An index of content::
24/7/365 Microsoft Certified Partner UNIX, Windows Engineer
Windows and UNIX Professional
Progent's UNIX family consulting services offer small companies and developers help with managing and supporting UNIX, Linux or Solaris systems that coexist with Microsoft-based networks. Progent offers your business access to UNIX experts, consulting professionals certified by Microsoft and Cisco, and security experts with CISM certification. This wide range of experience provides you with a convenient single source to help you create and maintain a protected and reliable cross-platform network and communications environment that allows UNIX and Microsoft coexistence by integrating Windows with popular versions of UNIX including Apple macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms including RedHat, SuSE, Mandrake, Debian-GNU and Slackware.
Tracking Service Costs Specialists
Online Technical Support Service Database
Progent uses an enterprise-class support reporting system that stores and formats detailed documentation for all delivered services. Unlike many independent consultants or local support firms who provide scant documentation or specifics of services done, each service delivered by Progent is accompanied by full documentation. Each Progent staff member has use of the service reports sent by each staff member to each client. The discipline of detailing and organizing support activity allows more effective service and eliminates a slew of typical misfortunes such as when a service customer is effectively held hostage to a consultant who refuses to let go of vital service information.
Lync Server 2013 Web Apps Server Consultancy
Consulting Lync Server 2013 Front End Server
Lync Server 2010 supports IM, Real Presence, voice/video conferencing, desktop collaboration, as well as IP-based and public switched telephone network (PSTN) voice communication. Lync Server 2010 can enhance the capability of Exchange Server, SharePoint and Office or Office 365 and streamlines administration through integration with Windows AD. Lync 2010 can also cut capital and operational costs by eliminating VoIP hardware and subscription services, PBX systems, or conventional video conferencing solutions. Progent's certified IM and Presence consultants can provide remote and on-premises support to assist your company to maintain and troubleshoot your current Lync 2010 environment or evaluate the advantages of migrating from Lync Server 2010 to Skype for Business, which is Microsoft's new version of the product family. Progent can also assist your organization to plan and execute a smooth Skype for Business upgrade.
Dynamics Business Central Applications Consulting
Troubleshooting Microsoft Dynamics 365 Business Central
Microsoft Dynamics 365 Business Central (previously, formerly} branded Microsoft Dynamics NAV and Navision) provides small and midsize businesses a single soultions for financials, inventory, operations control, capacity planning, purchasing, sales, demand forecasting, and business reporting. Progent's Dynamics Business Central consultants can help company to maintain your older Dynamics NAV system or upgrade efficiently to a cloud-hosted, onsite, or hybrid deployment.
Remote Server Management IT Consulting
24 Hour On-site Support ProSight Remote Desktop Management
ProSight LAN Watch is Progent’s server and endpoint monitoring service that uses state-of-the-art remote monitoring and management technology to help keep your network operating efficiently by tracking the state of vital devices that drive your network environment. When ProSight LAN Watch detects a problem, an alert is transmitted automatically to your designated IT management personnel and your assigned Progent consultant so that all potential problems can be resolved before they can disrupt productivity.
CCIE Certified 9800 Series wireless controller IT Consultant
Remote CCIE Certified Onsite Technical Support wireless LAN controller
Catalyst line of wireless controllers streamline the administration of wireless LANs by unifying the provisioning and management of Wi-Fi APs, optimizing Wi-Fi performance by limiting the impact of radio frequency congestion, enhancing wireless uptime with fast failover, and strengthening data security by identifying cyber threats and filtering traffic content according to user type and location. Progent's Wi-Fi consultants can help your business to deploy Cisco Wi-Fi controller appliances to manage wireless LANs of all sizes. Progent can assist you to maintain and troubleshoot your current Cisco-based Wi-Fi environment or implement an efficient upgrade to Cisco's modern Wi-Fi controller solutions.
Configuration Microsoft Windows Server 2012R2
Windows Server 2012R2 Configuration Manager IT Services
Progent's certified consultants can help you to evaluate the advantages of Microsoft Windows Server 2012 R2 for your company, develop pilot systems and rollout plans, optimize your network infrastructure for on-premises, multi-site, private or public cloud-based, and partial-cloud datacenters, train your IT management team, develop an enterprise-wide security plan, streamline IT management, help with application development, and generate and validate a DR/BC plan.
ProSight Remote Network Infrastructure Troubleshooting Remote Support
ProSight Automatic Network Mapping Remote Support Services
Progent’s ProSight WAN Watch is a network infrastructure management service that makes it simple and affordable for small and mid-sized businesses to map, track, optimize and debug their connectivity hardware like switches, firewalls, and access points as well as servers, endpoints and other networked devices. Incorporating cutting-edge Remote Monitoring and Management (RMM) technology, WAN Watch makes sure that infrastructure topology diagrams are kept updated, captures and manages the configuration information of almost all devices connected to your network, monitors performance, and generates alerts when problems are detected. By automating time-consuming management processes, ProSight WAN Watch can knock hours off common tasks such as network mapping, expanding your network, locating devices that need critical software patches, or identifying the cause of performance problems.
ransomware cleanup and file restore Consultant
ransomware cleanup and recovery Professional
Progent's ransomware consultants can help your business to evaluate your ransomware vulnerability, monitor and protect your IT environment, help with settlement negotiations with a hacker, and restore a network victimized by a ransomware variant such as Ryuk, Maze, Sodinokibi, Netwalker, Conti or Egregor.
Specialist Network Infrastructure Health Assessment
Network Infrastructure Health Review Professionals
Progent's ProSight Network Audits offer a quick and affordable way for small and mid-size organizations to get an objective assessment of the health of their network. Powered by some of the leading remote monitoring and management (RMM) tools in the industry, and supervised by Progent's certified team of IT professionals, ProSight Network Audits show you how closely the configuration of your essential network assets conform to best practices. The Basic and Advanced versions of ProSight Network Audit services are offered at a budget-friendly, one-time cost and provide instant benefits like a cleaner and safer AD environment. Both versions also offer the long-term advantages of cutting-edge remote network monitoring and management technology. These advantages can include lower-cost management, improved compliance with government and industry security standards, higher utilization of IT assets, faster problem resolution, more reliable backup and recovery, and higher availability.
Microsoft Certified Consulting Company
Microsoft Partner Network Assessments
Progent is a Microsoft Certified Partner with special competencies such as Advanced Infrastructure Solutions and Information Worker Solutions. Microsoft Certified Partners are the elite organizations who earn the top client endorsement and enjoy the closest working relationship with Microsoft. The knowledge, skills, and commitment needed to earn the status of Microsoft Certified Partner benefits Progent's clients by enabling Progent to provide your company better solutions for your information network.
Outsourcing Windows Server 2019 Disaster Recovery
Technology Consulting Services Windows Server 2019 LEDBAT
Progent's certified Windows Server 2019 consultants can help your organization to plan and implement a cost-effective migration to Windows Server 2019 using your current system architecture or a cloud-hosted or hybrid deployment model. Microsoft Windows Server 2019 offers major enhancements in capacity, speed, manageability, virtualization, cybersecurity, hybrid on-prem plus cloud deployments, availability, and container support.
ProSight Hosting for Virtual Servers Technology Professional
Virtual Machine Hosting Professionals
Progent's ProSight Virtual hosting services offer small and midsize companies a range of advantages including reduced capital costs, reductions in operational costs, improved executive focus, world-class security, greater fault tolerance, and business continuity.
Consultants Microsoft Teams with Outlook
Microsoft Teams disaster recovery Engineers
Progent can help your organization to plan a migration to Microsoft Teams from Skype for Business Online or Lync Server and configure, administer, and debug a cloud-based or mixed implementation of Teams. Progent can assist you to connect Teams with Microsoft 365 apps, Exchange, SharePoint, and your PBX.
SQL Server 2008 Upgrade Consulting
Developer Firms SQL Server Capacity Planning
Microsoft SQL Server 2000 is a complete, Web-enabled database and data analysis package that opens the door to the rapid development of a new generation of enterprise-class applications that can give your business a significant competitive edge. SQL Server features built-in support for XML and the ability to query across the Internet and outside the firewall. The experience of Progent's Microsoft-certified SQL Server 2000 consultants, with an average of more than over 10 years of work helping with Microsoft technology, assures you success in planning, installing and supporting Microsoft SQL Server applications that are well integrated with other applications powered Microsoft's .NET environment.
24-7 Exchange 2013 Collaboration Consultant
Exchange 2013 OWA Online Troubleshooting
Microsoft Exchange 2013 includes major enhancements to the functionality of its predecessor Microsoft Exchange Server 2010 and introduces powerful new features as well as a revamped structure. These improvements affect key areas like ease of administration, availability, compliance, operational costs, collaboration, extensibility, performance, cross-version interoperability, and productivity. Progent's certified Exchange 2013 consultants can assist your organization to evaluate the possible advantages of migrating to Microsoft Exchange 2013, design an efficient validation and rollout plan, and train your IT staff to maintain your Exchange Server 2013 environment. Progent also offers ongoing online consulting and management services for Microsoft Exchange 2013.
Network Consultants Windows 2000 Server
Windows 2000 Server Support Outsourcing
Progent's certified Windows 2000 consulting staff can help you enhance the functionality of your existing Windows 2000 Servers and can simplify network administration, offer technical support and repair, and enhance security. Progent can also help you create, justify, and implement a plan to migrate from Windows Server 2K to Windows 2003 Server. Progent is experienced in setting up pilot installations to eliminate the technical risk involved with moving to Windows 2003 Server by identifying possible hardware and software compatibility problems.
Progent Contact
Progent Phone Numbers
For small organizations interested in Progent's network support outsourcing, consulting, or technical support services, call 800-993-9400 or e-mail information@progent.com.
Wi-Fi access point patch management Consultancy
iPad patch management Specialists
Progent's managed services for patch management provide businesses of all sizes a versatile and affordable solution for evaluating, validating, scheduling, implementing, and documenting software and firmware updates to your virtual and physical; servers, endpoint devices printers and scanners, network infrastructure appliances such as switches and Wi-Fi APs, and Internet-of-Things (IoT) devices like sensors and health monitors.
CCDP Expert Certified Troubleshooting SRST
IT Consultants 8800-EX Wireless IP Phone
Progent's Cisco certified networking experts offer high-level support for Cisco Unified Communications Manager (CUCM) (formerly CallManager). Progent can help you to integrate VoIP phones, design dial plans, set up SIP trunking and PSTN support, deploy ISR G2 routers with CUBE support, and design UCS server failover solutions.
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