If your company network is in Delaware you can have fast online help from a UNIX or CCIE-certified expert to resolve emergency problems involving your computer network. Progent retains one of the most extensive groups of UNIX and Cisco CCIE consulting experts accessible online of any nationwide support organization in the United States. The cost is competitive, charges are per minute, sign-up is immediate, and service is world class.
In case your Delaware network is based far from larger metropolitan areas like Wilmington, Dover, or Newark, support from UNIX, Linux, Sun Solaris, or Mac OS X or CCIE-certified engineers may be limited when there's an urgent situation. This can result in a drop in productivity for your company, upset clients, unproductive employees, and defocused executives. By calling Progent, you have access to a Premier engineer ready to deliver expertise whenever you have to have it to keep your computer network on line.
Since Progent bills for remote service per minute, your company is invoiced only for services delivered. Progent requires no service activation fee. Many online support companies apply large minimum payments or charge for every quarter hour or longer. Progent's one-minute granularity and simple billing policy save you from large tabs for quick repairs.
If your Delaware business requires technical support for UNIX/Linux, Sun Solaris, Apple macOS and OS X or Cisco technology, visit Progent's phone-based help, call 866-776-4368, or visit Contact Progent.
What Makes Progent's Online Technical Support Program Unique?
Progent's experienced staff of online consulting engineers offers a broad array of world-class information technology knowledge. This allows Progent's online service experts to deal successfully with the most complex technical problems faster than is feasible with ordinary third-party service organizations or with the in-house IT resources commonly found in smaller companies. Progent has developed the tools and experience to repair problems economically in many different network configurations that incorporate combinations of UNIX, Linux, Sun Solaris, macOS and OS X, Microsoft Windows, and Cisco products. (See Progent's customer testimonials.)
Progent's UNIX/Linux, Solaris, Apple macOS and OS X, and CCIE consultants have qualified for advanced certifications including Certified Network Administrator for Solaris, Red Hat RHCE, Red Hat Certified Technician, Apple ACSA, Support Professional (ACSP), and Technical Coordinator (ACTC). Progent's online service engineers also hold a number of key Cisco credentials such as Cisco Certified Internet Expert (CCIE) in Routing/Switching, Security, and Voice, plus Cisco Certified CCNP, Network Associate, Security Professional, CCVP, and Design Associate.
To assist businesses who operate networks featuring a combination of UNIX, Linux, Solaris, Apple macOS and OS X, and Microsoft operating systems, Progent's online service team can provide the expertise of consultants with prestigious Microsoft certifications such as Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Solution Developer (MCSD). For delivering advanced security consulting, Progent offers phone-based support from engineers who have qualified for recognized security credentials such as Certified Information Security Manager (CISM) Engineers, Certified Information Systems Security Professional (CISSP) experts, and Information System Security Architecture Professional (ISSAP) engineers. The scope of Progent's technical knowledge combined with Progent's cooperative approach to fixing technical difficulties allows service escalation, when called for, to specialists with relevant competence to resolve unusually intractable jobs. This speeds up resolutions of emergency network problems, avoids network disruption, and reduces maintenance invoices.
For companies anywhere in Delaware, Progent allows virtually instant remote communication with a UNIX, Linux, Solaris, macOS or OS X specialist for urgent support to troubleshoot computer issues that are affecting your business but are not within the comfort zone of your local IT support resources. Progent's UNIX/Linux, Solaris, macOS and OS X, and Cisco CCIE-Premier consultants can analyze your network using the latest remote troubleshooting tools in order to provide fast and economical analysis and repair of serious computer problems.
Troubleshooting Services Progent's Online Consulting Specialists Can Offer Your Delaware Company
Progent online professionals can offer advanced assistance for an extensive array of UNIX, Apple Mac, Cisco, and Microsoft products and technologies including:
Remote Troubleshooting and Consulting for UNIX, Linux, Solaris, and Apple macOS and OS X Systems
Progent's UNIX, Linux, Solaris, and macOS and OS X remote network support staff can assist Delaware small businesses with a broad assortment of IT products and technologies such as network architecture, email support, security expertise for computer systems and company operations, Microsoft Windows integration with UNIX/Linux, Sun Solaris, or Apple macOS and OS X systems, VMware options for processor economization and centralized administration, and transitioning from legacy applications to current environments based on newer versions of UNIX/Linux, Solaris, Apple macOS and OS X, or Microsoft Windows.
Progent's service experts offer remote technical help for computers based on major derivatives of UNIX including:
Apple macOS and OS X,
HP-UX (Hewlett Packard UNIX),
Berkeley UNIX (BSD),
SCO UNIX and
Silicon Graphics IRIX (SGI/IRIX) or mainstream Linux products including
Debian GNU/Linux and
Cisco Network Architecture and Security Solutions
Progent leads the computer support industry for offering fast and affordable access to Cisco Certified Internetwork Experts (CCIEs). Cisco-certified CCIEs are high-level network engineers who qualify for this advanced certification only after strenuous examinations supervised by Cisco. Most Cisco CCIEs are hired by big corporations or nationwide ISPs, and so their services are not conveniently available to smaller companies.
Progent is among the only network support firms that makes sure that CCIEs stay accessible to help small and medium sized companies. Also, Progent offers convenient access to a Cisco CCIE by telephone so you can receive timely assistance for complex system problems that are disrupting your productivity but are not within the scope of your local IT support providers. Progent's CCIE support experts can tie into your network using state-of-the-art on-line support technology in order to execute quick and affordable analysis and resolution of critical network problems.
CCIE Certified consultants from Progent can assist your business to architect, setup, and service an integrated information system that can simplify business processes, lower expenses, and speed time to positive ROI. By offering Cisco integrated services routers expertise with Cisco Catalyst switches consulting services and Cisco Aironet wireless technology integration help, Progent can dramatically enhance the strategic value of your information network in Delaware. To learn additional information on Progent's services for Cisco network appliances, refer to Cisco Network Professional Expertise.
Microsoft Certified Partner for Phone-based Consulting for Microsoft Windows
Progent's Microsoft-premier online service experts can deliver network troubleshooting and IT help for the complete line of Microsoft server platforms. Progent is a Microsoft Certified Partner and can provide your company the expertise of support engineers who can help your company with a wide variety of platform practice areas such as
Windows Server 2019 migration services,
Windows Server 2016 hybrid cloud planning and deployment,
Windows Server 2012 R2 consulting,
Windows Server 2008 R2 support,
Microsoft Exchange 2016 planning and deployment, Exchange 2013 configuration,
Exchange Server 2010 maintenance,
SharePoint Server 2013 design,
Microsoft Skype for Business integration consulting and Lync Server maintenance, Forefront Threat Management Gateway management and ISA Server migration, Microsoft SQL Server 2017 consulting,
SQL Server 2016 migration and programming, and Microsoft SQL Server 2014 support,
System Center 2016 Operations Manager (SCOM 2016) hybrid cloud infrastructure monitoring,
Microsoft System Center 2012 Operations Manager (SCOM 2012) network monitoring,
Project Server training,
Small Business Server 2011 support, and
Windows 2012 R2 Essentials migration and cloud integration.
Premier System Security Engineers
Progent offers you contact with qualified CISM, CISA and CISSP security professionals who offer a variety of system protection services that can strengthen the immunity of your UNIX, Linux, Sun Solaris, or Apple macOS and OS X network against internal or external threats or assist your business to recover quickly from a breach. Security solutions available from Progent include: extensive security audits using platforms such as GFI LANguard, NMAP Port Scanner, and products from Solar Winds and Netcat; efficient recuperation from malicious assaults; setting up firewalls; designing secure architectures for remote and mobile connectivity; protecting your messaging system against viruses, spam and DHA attacks; and offering continual network monitoring. For more on Progent's security expertise for small and midsize companies, refer to Progent's Consulting Support for System Security.
Applications Services: Training, Custom Development, Troubleshooting
Progent's Apple Mac technology experts can support the creative facets of Mac computing by providing help services and education in imaging, audio, and motion video. Progent's consultants can provide expertise in a variety of Mac applications including Adobe Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and After Effects. Progent can also help you with special projects such as scanning or digitizing audio or video or configuring an audio/video production facility.
Progent's Application Experts Team offers in-depth engineering support and training in specific application areas such as Enterprise Requirements Planning, MRP, custom financial systems, and Customer Relationship Management. Progent also offers expertise, custom development, and training for Microsoft business applications including CRM, MS Office Project, MS Word, and Microsoft Office Excel. To read more on Progent's consulting, customization, and education offerings for UNIX, Linux, Sun Solaris, macOS and OS X, or Microsoft applications, refer to Progent's Business Application Experts Services.
Help Desk Call Center Service and Outsourcing Options
Progent offers three programs for Help Desk Call Center services : UNIX/Linux, Sun Solaris, Apple macOS and OS X, Cisco and Microsoft Help Desk Call Center Outsourcing Services, Virtual Helpdesk Support Services, and Help Desk Process Consulting and Staffing Services.
Progent's Help Desk Call Center Outsourcing Services are designed primarily for companies who require the timely availability of an effective Help Desk but who have relatively small budgets and IT management resources. Progentís Virtual Help Desk is a transparent supplement to your existing Helpdesk team. Progent can act as a primary Help Desk for your organization, represent an escalation resource for the most challenging network issues, or be available in those situations when your ordinary service providers are swamped. Progent's Help Desk Consulting Services can assist you in establishing an effective new Help Desk Call Center or improving your existing one, evaluating or programming Help Desk application software to meet the special requirements of your business, or adding temporary staff to operate online with your internal Help Desk Call Center resources to handle high-demand events such as software migrations. To learn additional information concerning Progent's Call Center service and outsourcing, see Progent's Call Center Support.
Progent's Remote Support Tools
Get in Touch with a UNIX/Linux or Cisco Technical Assistance Specialist Now
Progent's highly evolved service reporting software includes extensive histories of all service delivered to Progent's customers. Every active Progent staff consultant has access to the history of services provided to each customer by any staff member. This archive of trouble tickets and fixes is structured as a readily accessible internal database that enables Progent's online technical professionals to share their experiences with the whole team to ensure that the value of Progent's support services improves over time. Progent's certifications with major industry leaders such as Cisco and Microsoft permit access to additional vast technical support databases and to vendors' internal technical staff that enable Progent's remote consulting specialists to arrive at the best resolutions promptly.
To learn how to ask a UNIX, Linux, Solaris, macOS or OS X engineer or a Certified CCIE for urgent remote engineering help in Delaware, phone 1-800-993-9400 or visit Urgent Remote Network Help.