If your company network is in the state of Delaware you now have fast remote technical support from a UNIX, Linux, Sun Solaris, Mac OS X or Cisco CCIE support specialist to fix emergency problems that threaten your IT network. Progent retains among the largest groups of UNIX, Linux, Sun Solaris, Mac OS X and Cisco CCIE consulting experts available by phone of any nationwide support organization in the country. The cost is affordable, billing is by the minute, sign-up is fast, and support is unbeatable.
In case your Delaware small business is based far from major urban areas such as Wilmington, Dover, or Newark, contact with UNIX, Linux, Sun Solaris, or Mac OS X or Cisco CCIE experts may be limited when there's an emergency. This can result in a drop in revenue for your company, upset customers, idle employees, and distracted executives. By calling Progent's remote support, you can get in touch with a Certified engineer who can offer expertise when you require it to get your information system running.
Because Progent bills for remote help by the minute, your business is invoiced just for services provided. Progent imposes no initialization fee. Many online consulting organizations apply significant minimum payments or bill for every fifteen minutes or more. Progent's by-the-minute granularity and simple billing mechanism avoid large bills for speedy repairs.
If your Delaware company needs remote assistance for UNIX/Linux, Solaris, macOS and OS X or Cisco technology, visit Progent's phone-based support, call
Why is Progent's Online Support Program Unique?
Progent's seasoned staff of online consulting professionals offers a broad range of world-class information technology skills. This allows Progent's remote service experts to deal successfully with the most challenging network trouble more quickly than is possible with ordinary third-party support firms or with the in-house IT staff commonly available to smaller businesses. Progent has developed the technology and skills to fix problems economically in many different network configurations that incorporate mixtures of UNIX, Linux, Sun Solaris, Apple macOS and OS X, Microsoft, and Cisco technologies. (Check out Progent's client testimonials.)
Progent's UNIX/Linux, Sun Solaris, Apple macOS and OS X, and CCIE consultants have earned advanced certifications such as Certified Network Administrator for Solaris, Red Hat Certified Engineer, Red Hat Certified Technician, Apple ACSA, Apple Certified Support Professional, and Technical Coordinator (ACTC). Progent's online support engineers also have a variety of high-level Cisco credentials which include Cisco Certified Internet Expert in Routing/Switching, Security, and Voice, plus Cisco Certified Network Professional (CCNP), Network Associate (CCNA), CCSP, Voice Professional (CCVP), CCDA and CCDP.
To help businesses that operate environments powered by a mix of UNIX/Linux, Apple macOS and OS X, and Microsoft technology, Progent's online service group offers the help of engineers who hold important Microsoft certifications including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Solution Developer (MCSD). To provide advanced security expertise, Progent provides online contact with professionals who have earned major security certifications including CISM consultants, Certified Information Systems Security Professional (CISSP) experts, and Information System Security Architecture Professional engineers. The range of Progent's technical knowledge combined with Progent's team-oriented approach to fixing technical difficulties streamlines trouble ticket escalation, when called for, to specialists with relevant background to deal with particularly intractable support calls. This accelerates resolutions of urgent problems, avoids system downtime, and minimizes maintenance invoices.
For companies in the state of Delaware, Progent allows virtually instant online access to a UNIX, Linux, Sun Solaris, macOS or OS X specialist for emergency help to troubleshoot technical issues that are affecting your business and are outside the experience of your local network support organization. Progent's UNIX, Linux, Sun Solaris, macOS and OS X, and Cisco CCIE-Premier network experts can connect to your computer environment via advanced remote support utilities in order to deliver quick and efficient analysis and repair of critical network problems.
Services Progent's Online Support Specialists Can Provide Your Delaware Company
Progent's online professionals can offer expert assistance for a comprehensive array of UNIX, Apple, Cisco, and Microsoft technologies including:
Online Support Services for UNIX, Linux, Sun Solaris, and Apple macOS and OS X Environments
Progent's UNIX/Linux, Sun Solaris, and macOS and OS X phone-based computer service staff can assist Delaware companies with a broad set of information products and technologies such as system architecture, messaging solutions, security consulting for computer systems and company operations, Microsoft Windows integration with UNIX, Linux, Solaris, or Apple macOS and OS X systems, VMware options for server economization and streamlined administration, and transitioning from legacy systems to current environments based on updated versions of UNIX/Linux, Solaris, macOS and OS X, or Microsoft Windows.
Progent's support experts offer online technical help for systems powered by major variants of the UNIX OS such as: macOS and OS X, Solaris, IBM AIX Open UNIX, HP-UX, Berkeley UNIX (BSD), SCO UNIX and SGI/Irix or mainstream Linux platforms including RedHat Linux, SUSE Linux, Debian-GNU and Slackware.
Cisco Network Architecture and Security Solutions
Progent leads the computer support industry for providing immediate and affordable communication with Cisco Certified Internetwork Experts (CCIEs). Cisco-certified CCIEs are elite network consultants who are awarded this prestigious credential by completing strenuous examinations given by Cisco. The vast majority of Cisco CCIEs are hired by big corporations or nationwide Internet service providers (ISPs), and as a result their services are not conveniently available to smaller companies.
Progent is among the only IT technology service firms that makes sure that Cisco CCIEs stay available to help small and medium sized companies. In addition, Progent offers fast communication with a CCIE by telephone so your company can get timely help for critical system issues that are disrupting your business but are not within the competence of your local network maintenance providers. Progent's CCIE engineers can tie into your network via sophisticated remote troubleshooting technology in order to provide rapid and affordable diagnosis and resolution of serious system problems. For more on Progent's expertise in Cisco infrastructure, visit Cisco Network Engineering Services.
Microsoft Partner for Remote Technical Support for Windows
Progent's Microsoft-certified remote service professionals can deliver computer problem solving and IT assistance for the complete line of Microsoft server technologies. Progent is a Microsoft Partner and can offer your organization the assistance of support engineers who can help you with a wide variety of platform practice areas such as
Microsoft Windows Server 2022 solution design and integration expertise, Microsoft Windows Server 2019 migration services,
Windows Server 2016 hybrid cloud planning and deployment,
Windows Server 2012 R2 consulting,
MS Exchange Server 2019 planning and configuration,
Microsoft Exchange Server 2016 planning and deployment, Exchange 2013 integration,
SharePoint 2019 planning and integration,
SharePoint Server 2016 migration and hybrid deployment consulting services,
Microsoft Teams migration expertise,
Skype for Business integration support and Lync Server migration, Microsoft Forefront TMG management and ISA Server 2006 maintenance, Microsoft SQL Server 2019 integration expertise, MS SQL Server 2017 expertise,
SQL Server 2016 integration and development, and Microsoft SQL Server 2014 support,
System Center 2016 Operations Manager hybrid cloud monitoring and analytics,
Microsoft System Center 2012 Operations Manager (SCOM 2012) monitoring and reporting,
Project Server planning,
SBS Server 2011 consulting, and
Windows 2012 R2 Essentials migration and cloud integration.
Premier System Security Specialists
Progent offers you access to certified CISM, CISA and CISSP security professionals who offer a variety of security services to bolster the protection of your UNIX/Linux, Sun Solaris, or Apple macOS and OS X network against attacks or help your business to recuperate promptly from an attack. Security solutions provided Progent include: in depth security audits utilizing tools such as GFI LANguard Network Security Scanner, NMAP Port Scanner, and software from Metasploit and Hydra; quick recuperation from virus and worm attacks; configuring firewalls; designing secure techniques for off-site and mobile connectivity; securing your messaging infrastructure from viruses, spam and DHA attacks; and implementing continual proactive monitoring. For additional information on Progent's security services for small and medium-size businesses, see Progent's Professional Expertise for Network Security.
Business Applications Services: Online Classes, Custom Programming, Integration
Progent's Mac technology consultants can support the creative facets of Mac computing by providing consulting services and education in graphics, sound, and motion video. Progent's consultants can provide expertise in a range of Mac applications including Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with specific projects such as capturing or digitizing audio or video or setting up an audio/video production studio.
Progent's Application Experts Group offers professional consulting expertise and training in specific application areas such as Enterprise Requirements Planning, MRP, accounting system customization, and Customer Relationship Management. Progent also can provide expertise, customization, and training for popular Microsoft applications such as Microsoft CRM, Office Project, MS Office Word, and MS Office Excel. To read additional information on Progent's consulting, custom development, and training services for UNIX/Linux, Solaris, Apple macOS and OS X, or Microsoft applications, go to Progent's Business Application Experts Services.
Help Desk Call Center Support and Outsourcing Alternatives
Progent offers a selection of service offerings for Help Desk Call Center assistance including UNIX/Linux, Sun Solaris, Apple macOS and OS X, Cisco and Microsoft Help Desk Outsourcing Services, Virtual Helpdesk Support Services, and Helpdesk Consulting and Staffing Services.
Progent's Help Desk Outsourcing Services are intended primarily for businesses who need the timely accessibility of an effective Help Desk Call Center but who have relatively small budgets and IT management resources. Progent's Virtual Help Desk is a seamless extension of your current Call Center team. Progent can operate as a primary Call Center for your organization, serve as an escalation alternative for tough network problems, or be ready in those instances when your ordinary resources are too busy. Progent's Help Desk Consulting Services can assist you in building an efficient new Help Desk Call Center or improving your existing one, selecting or customizing Help Desk software products to meet the particular requirements of your business, or providing temporary staff to operate online in conjunction with your in-house Call Center resources to deal with demanding scenarios such as software migrations. For additional information on Progent's Help Desk support and outsourcing, go to Progent's Call Center Support.
Progent's Remote Support Tools
Progent's highly evolved customer support reporting system keeps comprehensive documentation for all service delivered to Progent's customers. Each active Progent staff engineer has access to the details of support provided to every client by any staff engineer. This database of problems and fixes is structured as an easily accessible internal database that allows Progent's remote technical experts to share their knowledge with the whole team to ensure that the quality of Progent's technical support grows over time. Progent's certifications with key industry leaders including Cisco and Microsoft permit access to additional vast support knowledge bases and to manufacturers' in-house engineering staff that enable Progent's remote consulting specialists to come up with the optimal resolutions promptly.