If your business IT network is in the state of Delaware you can depend on fast phone-based access to a UNIX, Linux, Solaris, Apple Mac OS X or Cisco CCIE engineer to resolve emergency issues involving your network. Progent offers the services of one of the most extensive teams of UNIX, Linux, Sun Solaris, Mac OS X and Cisco CCIE consulting experts accessible by phone of any nationwide service organization in the U.S. Rates are reasonable, billing is per minute, sign-up is quick, and support is world class.
In case your Delaware network is away from more populated metropolitan neighborhoods such as Wilmington, Dover, or Newark, contact with UNIX or CCIE-certified engineers may be problematic when you have a crisis. This could mean lost revenue for your company, angry customers, unproductive workers, and defocused executives. By calling Progent's online services, you can get in touch with a Certified consultant ready to offer assistance whenever you have to have it to keep your computer network on line.
Since Progent charges for remote help per minute, your business is invoiced exclusively for services received. Progent requires no service activation fee. Many remote support organizations apply substantial minimum time requirements or charge for every quarter hour or longer. Progent's small granularity and simple pricing policy eliminate big bills for quick repairs.
If your Delaware business needs online support for UNIX/Linux, Solaris, macOS and OS X or Cisco technology, go to Progent's online support, phone 866-776-4368, or visit Contact Progent.
What Makes Progent's Remote Technical Support Services Special?
Progent's experienced staff of online consulting engineers possesses a broad range of world-class computer skills. This enables Progent's online technical support specialists to deal successfully with the most challenging technical problems faster than is possible with ordinary independent service firms or with the internal IT staff commonly available to small or mid-size businesses. Progent has refined the technology and experience to repair problems economically in a wide variety of network configurations that feature mixtures of UNIX/Linux, Solaris, Apple macOS and OS X, Microsoft Windows, and Cisco technologies. (Check out Progent's client testimonials.)
Progent's UNIX/Linux, Sun Solaris, Apple macOS and OS X, and CCIE service specialists have earned advanced credentials including Sun Solaris SCNA, Red Hat RHCE, Red Hat Certified Technician, Apple Certified System Administrator, Support Professional (ACSP), and Apple Certified Technical Coordinator. Progent's remote support experts also hold a number of key Cisco credentials such as Cisco Certified Internet Expert in Routing/Switching, Security, and Voice, plus Cisco Certified Network Professional, CCNA, Security Professional, Voice Professional, and Design Professional.
To help businesses who operate environments featuring a combination of UNIX/Linux, macOS and OS X, and Microsoft technology, Progent's remote support team offers the expertise of support specialists have earned prestigious Microsoft certifications such as Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Solution Developer (MCSD). For delivering company-wide security expertise, Progent offers phone-based support from engineers who have qualified for major security certifications including Certified Information Security Manager (CISM) Engineers, Certified Information Systems Security Professional (CISSP) experts, and Information System Security Architecture Professional (ISSAP) consultants. The scope of Progent's expertise combined with Progent's group approach to fixing technical problems streamlines trouble ticket escalation, if needed, to experts with relevant competence to deal with unusually intractable problems. This speeds up resolutions of emergency problems, prevents system disruption, and reduces technical support invoices.
For companies in the state of Delaware, Progent allows immediate remote communication with a UNIX, Linux, Solaris, Apple macOS or OS X engineer for critical expertise to fix network problems that are impacting productivity and are not within the skill set of your on-hand computer support resources. Progent's UNIX/Linux, Solaris, macOS and OS X, and CCIE-Premier engineers can connect to your system by means of state-of-the-art remote support technologies that allow them to perform fast and affordable analysis and resolution of critical network issues.
Services Progent's Online Consulting Specialists Can Offer Your Delaware Business
Progent's network engineers can deliver advanced help for a comprehensive set of UNIX/Linux, Apple OS X, Cisco, and Microsoft technologies such as:
Online Troubleshooting and Consulting for UNIX, Linux, Solaris, and Apple macOS and OS X Environments
Progent's UNIX, Linux, Sun Solaris, and macOS and OS X online technical support team can help Delaware small businesses to maintain a broad set of IT products and technologies that include system infrastructure, messaging support, security consulting for computer systems and business processes, Microsoft Windows coexistence with UNIX/Linux, Solaris, or Apple macOS and OS X platforms, VMware products for server consolidation and streamlined management, and transitioning from outdated applications to contemporary solutions based on updated versions of UNIX/Linux, Solaris, macOS and OS X, or MS Windows.
Progent's service experts offer remote troubleshooting for computers based on popular versions of UNIX including:
macOS and OS X,
IBM AIX Open UNIX,
Berkeley UNIX (BSD),
SCO UNIX and
SGI/Irix or common Linux packages such as
Debian GNU/Linux and
Cisco Network Architecture and Security Technology
Progent leads the network support arena for providing immediate and economical communication with Cisco Certified Internetwork Experts (CCIEs). CCIEs are elite network consultants who earn this prestigious credential only after intense testing given by Cisco. Usually CCIEs work for large enterprises or nationwide ISPs, and so their skills are not easily available to the general public.
CCIE Certified engineers from Progent can help your company to architect, implement, and support a converged information system that can simplify business processes, cut expenses, and speed time to positive ROI. By combining Cisco integrated services routers experience with Cisco Catalyst switches consulting services and Aironet wireless technology configuration assistance, Progent can significantly improve the strategic value of your integrated network in Delaware. To learn more information about Progent's expertise in Cisco infrastructure, refer to Cisco Network Engineering Support.
Microsoft Partner for Online Expertise for Windows
Progent's Microsoft-expert remote service experts can deliver network problem solving and consulting assistance for the complete line of Microsoft server platforms. Progent is a Microsoft Certified Partner and can provide your business the expertise of consulting professionals who can assist your company with a broad variety of technology expertise including
Windows Server 2022 solution design and integration services, Microsoft Windows Server 2019 migration consulting,
Windows Server 2016 hybrid cloud planning and deployment,
Windows Server 2012 R2 migration,
MS Exchange 2019 integration,
Microsoft Exchange 2016 Server migration, Microsoft Exchange 2013 integration,
SharePoint Server 2019 planning and configuration,
SharePoint Server 2016 migration and hybrid deployment support,
Microsoft Teams planning and integration,
Skype for Business integration support and Lync maintenance, Microsoft Forefront Threat Management Gateway management and ISA Server 2006 maintenance, MS SQL Server 2019 integration expertise, MS SQL Server 2017 consulting,
SQL Server 2016 integration and development, and SQL Server 2014 consulting,
System Center 2016 Operations Manager (SCOM 2016) hybrid cloud infrastructure monitoring,
Microsoft System Center 2012 Operations Manager network monitoring,
Project Server and Server Online planning,
SBS Server 2011 support, and
Windows Essentials migration and cloud integration.
Certified Network Security Professionals
Progent offers you access to accredited CISM, CISA and CISSP security engineers who offer a range of security solutions to strengthen the defenses of your UNIX/Linux, Solaris, or macOS and OS X environment against internal or external threats or assist your business to recover promptly from an attack. Security services offered by Progent include: extensive security analysis using platforms such as GFI LANguard Network Security Scanner, NMAP Port Scanner, and software from Metasploit and Nikto; rapid recovery from malicious assaults; integrating firewalls; establishing secure techniques for remote and mobile access; protecting your email system against spam and directory harvest attacks; and setting up 24x7 network monitoring. To find out more information about Progent's security support for small and medium-size companies, go to Progent's Consulting Services for System Security.
Applications Services: Training, Development, Troubleshooting
Progent's Mac technology experts can support the creative aspect of Macintosh computing by providing consulting services and education in graphics, sound, and video. Progent's support professionals can provide expertise in a range of Apple Mac programs such as Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with special jobs such as capturing or digitizing audio or video or configuring an audio/video post-production facility.
Progent's Application Experts Team offers in-depth consulting support and education in specific application areas such as ERP, Manufacturing Requirements Planning, accounting system customization, and Customer Relationship Management. Progent also offers expertise, customization, and training for popular Microsoft business applications including Microsoft CRM, Office Project, Microsoft Word, and MS Office Excel. For more about Progent's consulting, customization, and training offerings for UNIX, Linux, Solaris, Apple macOS and OS X, or Microsoft applications, visit Progent's Applications Experts Services.
Help Desk Call Center Outsourcing Options
Progent provides several support programs for Help Desk assistance including UNIX/Linux, Solaris, Apple macOS and OS X, Cisco and Microsoft Call Center Outsourcing Services, Virtual Help Desk Support Services, and Helpdesk Process Consulting and Staffing.
Progent is a Microsoft Partner and has a skilled roster of Cisco-authorized network infrastructure specialists. Progent's Help Desk Call Center team of experienced UNIX/Linux, Sun Solaris, macOS and OS X, Cisco and Microsoft professionals can offer your customers convenient access to a reliable support team with extensive background in telephone-based help and remote access troubleshooting for small and midsize business information systems. Progent's concentration is on giving the Help Desk a respected image as a significant driver of business success, and Progent's charter is to resolve and not simply record problems. For additional information on Progent's Help Desk support and outsourcing, refer to Progent's Help Desk Call Center Support.
Progent's Online Technical Support Technologies
Progent has deployed an arsenal of customized tools, evolved during many years of field experience, focused on promoting the most advanced standard of service for providing online engineering support and troubleshooting for small and midsize company information systems. Progent provides safe Virtual Private Network support for gateways from a variety of leading sources such as Microsoft, Cisco, Sonicwall and Watchguard. Secure VPN online access allows the experts of Progent's Technical Response Center to interface to your system without violating corporate security.
Progent's powerful service reporting application stores thorough documentation for all support provided to Progent's clients. Every authorized Progent team consultant has access to the specifics of support delivered to every client by any staff member. This history of problems and solutions is structured as an easily retrievable proprietary database that enables Progent's online technical engineers to share their knowledge company-wide to ensure that the value of Progent's technical support grows over time. Progent's certifications with major industry leaders such as Cisco and Microsoft make available additional vast technical support databases and to vendors' in-house technical staff that enable Progent's remote consulting specialists to come up with the best resolutions promptly.
Contact a UNIX, Linux, Sun Solaris, Apple Mac or Cisco Network Assistance Expert Immediately
To see how to contact a UNIX/Linux engineer or a Certified CCIE for emergency online engineering expertise in Delaware, phone 1-800-993-9400 or visit Expert Online Network Support.