If your company network is in the state ofDelawareyou now have fast online access to a UNIX, Linux, Solaris, Apple Mac OS X or CCIE-certified consultant to help with complex issues that threaten your computer network. Progent offers the services of one of the most extensive teams of UNIX, Linux, Sun Solaris, Mac OS X and Cisco CCIE consulting experts available by phone of any independent service firm in the United States. Rates are affordable, billing is by the minute, engagement is quick, and service is world class.
In case yourDelawarebusiness is situated outside of larger urban areas includingWilmington, Dover, or Newark, contact with UNIX, Linux, Sun Solaris, or Mac OS X or Cisco CCIE engineers may be limited when you have an urgent situation. This could mean a drop in income for your company, angry customers, idle workers, and defocused management. By utilizing Progent's remote support, you have access to a Certified consultant ready to deliver assistance whenever you have to have it to keep your information system on line.
Since Progent bills for online help on a per-minute basis, your company is invoiced exclusively for services received. Progent requires no service activation surcharge. Many online service organizations have large minimum fees or bill for every fifteen minutes or longer. Progent's by-the-minute granularity and straightforward pricing policy do away with unexpectedly large bills for speedy repairs.
If your Delaware business requires technical help for UNIX/Linux, Sun Solaris, macOS and OS X or Cisco technology, go to Progent's remote support, phone
Why is Progent's Remote Support Services Unique?
Progent's experienced staff of online consulting engineers possesses a wide array of in-depth computer knowledge. This allows Progent's online technical support experts to deal successfully with the most challenging network trouble faster than is feasible with ordinary independent support firms or with the in-house IT staff usually found in smaller companies. Progent has refined the technology and experience to repair problems efficiently in a wide variety of network environments that incorporate mixtures of UNIX/Linux, Solaris, macOS and OS X, Microsoft, and Cisco technologies. (Check out Progent's client testimonials.)
Progent's UNIX/Linux, Solaris, macOS and OS X, and CCIE service specialists have qualified for major certifications such as Certified Network Administrator for Solaris, Red Hat Certified Engineer (RHCE), Red Hat Certified Technician, Apple Certified System Administrator, Support Professional (ACSP), and Apple Certified Technical Coordinator. Progent's online service engineers also have a number of high-level Cisco certifications including Cisco CCIE in Routing/Switching and Security, plus Cisco Certified Network Professional, Network Associate, Security Professional (CCSP), CCVP, and Design Professional.
In order to help companies that maintain environments featuring a mix of UNIX/Linux, macOS and OS X, and Microsoft Windows operating systems, Progent's online support group makes available the services of engineers have earned prestigious Microsoft credentials including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Solution Developer (MCSD). To provide company-wide security expertise, Progent provides online support from engineers who have earned the industry's top security certifications including CISM Engineers, Certified Information Systems Security Professional (CISSP) experts, and Information System Security Architecture Professional consultants. The range of Progent's expertise combined with Progent's group approach to repairing technical problems streamlines trouble ticket escalation, if needed, to specialists with relevant background to deal with particularly tough support calls. This speeds up remediation of emergency network problems, prevents network disruption, and minimizes technical support invoices.
For businesses anywhere in Delaware, Progent enables fast remote communication with a UNIX/Linux, Sun Solaris, macOS or OS X consultant for critical support to troubleshoot information system issues that are damaging productivity but are not within the scope of your local network maintenance organization. Progent's UNIX, Linux, Solaris, macOS and OS X, and CCIE-Premier consultants can interface with your computer environment by means of the latest remote troubleshooting technologies that allow them to perform fast and economical analysis and remediation of critical computer issues.
Services Progent's Remote Consulting Experts Can Offer Your Delaware Business
Progent service specialists can deliver advanced support for a comprehensive set of UNIX/Linux, Apple OS X, Cisco, and Microsoft Windows technologies such as:
Online Support Services for UNIX, Linux, Sun Solaris, and macOS and OS X Systems
Progent's UNIX, Linux, Solaris, and macOS and OS X remote network support staff can assist Delaware small businesses to maintain a broad assortment of information products and technologies that include network infrastructure, messaging solutions, security expertise for computer systems and company processes, Microsoft Windows integration with UNIX, Linux, Solaris, or Apple macOS and OS X systems, VMware products for server economization and centralized management, and migration from dated systems to modern environments powered by newer versions of UNIX/Linux, Solaris, Apple macOS and OS X, or Windows.
Progent's support professionals can provide remote troubleshooting for systems powered by leading variants of the UNIX OS including: Apple macOS and OS X, Sun Solaris, IBM AIX Open UNIX, HP-UX (Hewlett Packard UNIX), BSD, SCO UNIX and SGI/Irix or familiar Linux products such as RedHat, SUSE Linux, Debian-GNU and Slackware.
Cisco Network Infrastructure and Security Solutions
Progent is unmatched in the computer support arena for offering immediate and economical access to Cisco Certified Internetwork Experts (CCIEs). CCIEs are high-level networking consultants who earn this advanced certification only after strenuous examinations administered by Cisco. Most Cisco CCIEs are hired by big corporations or national Internet service providers (ISPs), and as a result their skills are not conveniently available to small and medium-size businesses.
CCIE Authorized experts from Progent can assist your business to architect, implement, and service an integrated network infrastructure that can streamline business processes, lower costs, and accelerate time to productivity. By providing Cisco routers expertise with Catalyst switches consulting services and Aironet wireless technology integration help, Progent can greatly increase the strategic value of your information system in Delaware. For more information concerning Progent's expertise in Cisco infrastructure, see Cisco Network Professional Support.
Microsoft Certified Partner for Phone-based Technical Support for MS Windows
Progent's Microsoft-premier remote service professionals can deliver computer troubleshooting and IT help for the complete line of Microsoft server platforms. Progent is a Microsoft Certified Partner and can provide your company the expertise of support professionals who can help you with a wide variety of platform practice areas such as
Windows Server 2022 solution design and migration services, Windows Server 2019 migration services,
Windows Server 2016 hybrid cloud integration,
Windows Server 2012 R2 migration,
MS Exchange Server 2019 planning and configuration,
MS Exchange Server 2016 migration, Exchange 2013 configuration,
SharePoint 2019 planning and configuration,
SharePoint 2016 migration and hybrid integration expertise,
Microsoft Teams consulting,
Microsoft Skype for Business Server integration support and Microsoft Lync maintenance, Forefront Threat Management Gateway administration and ISA Server 2006 migration, Microsoft SQL Server 2019 integration expertise, MS SQL Server 2017 expertise,
Microsoft SQL Server 2016 migration and programming, and SQL Server 2014 consulting,
System Center 2016 Operations Manager (SCOM 2016) hybrid cloud infrastructure monitoring and analytics,
Microsoft System Center 2012 Operations Manager network monitoring,
Project Server training,
Small Business Server 2011 support, and
Windows 2012 R2 Essentials migration and cloud integration.
Certified Security Professionals
Progent offers you contact with qualified CISM, CISSP and ISSAP security engineers who offer a range of security solutions to enhance the protection of your UNIX, Linux, Solaris, or Apple macOS and OS X network against assaults or help your business to recuperate promptly from a breach. Security solutions offered by Progent include: extensive security evaluation using technologies such as GFI LANguard, EEYE Vulnerability Scanner, and software from Metasploit and Nikto; efficient recuperation from malicious assaults; setting up firewalls; establishing secure architectures for remote and mobile access; protecting your email system from spam and directory harvest attacks; and implementing round-the-clock proactive monitoring. For more concerning Progent's security services for small and medium-size businesses, see Progent's Engineering Expertise for Network Security.
Business Applications Support: Training, Custom Development, Problem Solving
Progent's Apple Mac technology experts can promote the creative aspect of Mac environments by providing help services and training in imaging, audio, and video. Progent's consultants can provide help in a variety of Apple Mac programs such as Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with specific jobs such as capturing or digitizing audio or video or setting up an audio/video post-production facility.
Progent's Application Experts Team offers in-depth consulting support and training in specific application fields including ERP, Manufacturing Requirements Planning, custom financial systems, and Customer Relationship Management. Progent also offers expertise, custom programming, and training for Microsoft applications including Microsoft CRM, MS Project, Word, and Microsoft Excel. To learn additional information concerning Progent's expertise, customization, and training offerings for UNIX, Linux, Sun Solaris, Apple macOS and OS X, or Microsoft applications, refer to Progent's Business Application Experts Services.
Help Desk Call Center Service and Outsourcing Options
Progent offers several support programs for Help Desk assistance : UNIX/Linux, Solaris, Apple macOS and OS X, Cisco and Microsoft Help Desk Call Center Outsourcing Support Services, Virtual Help Desk Services, and Help Desk Process Consulting and Staffing.
Progent's Call Center Outsourcing Services are designed primarily for businesses who need the timely accessibility of a professional Help Desk but who have limited budgets and internal support bandwidth. Progent's Virtual Help Desk is a seamless extension of your current Helpdesk team. Progent can operate as a primary Help Desk Call Center for your organization, serve as an escalation alternative for tough technical problems, or be ready in those situations when your ordinary resources are swamped. Progent's Help Desk Call Center Consulting Services can aid you in building an effective new Call Center or enhancing your existing one, evaluating or programming Call Center application software to address the particular requirements of your business, or providing temporary staff to work remotely with your internal Help Desk group to deal with high-demand events such as software migrations. To learn more information on Progent's Help Desk Call Center support and outsourcing, visit Progent's Help Desk Services.
Progent's Online Service Technologies
Progent's advanced customer support reporting system keeps comprehensive histories for all support provided to Progent's clients. Every active Progent staff engineer has access to the specifics of support delivered to each customer by any staff member. This archive of problems and fixes is structured as an easily retrievable internal database that enables Progent's online technical professionals to communicate their knowledge company-wide to ensure that the effectiveness of Progent's support services grows over time. Progent's certifications with major industry leaders including Cisco and Microsoft make available other vast support knowledge bases and to manufacturers' internal engineering personnel that allow Progent's remote service experts to find the optimal resolutions quickly.