If your business information network is in the state of Delaware you can depend on quick online technical support from a UNIX, Linux, Solaris, Apple Mac OS X or CCIE-certified support specialist to resolve critical issues that threaten your computer network. Progent maintains among the most extensive teams of UNIX, Linux, Solaris, Apple Mac OS X and Cisco CCIE support professionals accessible remotely of any nationwide service firm in the United States. The cost is affordable, billing is per minute, engagement is fast, and support is unbeatable.
In case your Delaware company is situated far from major urban areas such as Wilmington, Dover, or Newark, the availability of UNIX, Linux, Solaris, or Apple Mac OS X or Cisco CCIE engineers may be limited during an urgent situation. This can cause lost income for your business, angry clients, unproductive employees, and distracted management. By contacting Progent's remote support, you have access to a Certified engineer ready to deliver assistance when you require it to get your computer network operating.
Since Progent charges for phone help on a per-minute basis, your company is invoiced only for technical help delivered. Progent imposes no startup charge. Some remote support organizations demand substantial minimum fees or charge for each fifteen minutes or more. Progent's by-the-minute granularity and simple pricing model do away with unexpectedly large invoices for speedy solutions.
If your Delaware business needs online support for UNIX, Linux, Sun Solaris, macOS and OS X or Cisco technology, visit Progent's online help, call 866-776-4368, or see Contact Progent.
What Makes Progent's Remote Technical Support Program Unique?
Progent's experienced team of online consulting engineers possesses a wide range of world-class information technology skills. This allows Progent's remote technical support specialists to resolve the most complex technical problems faster than is possible with typical third-party service firms or with the in-house IT staff commonly found in smaller companies. Progent has refined the technology and skills to repair problems economically in many different computer configurations that feature combinations of UNIX/Linux, Solaris, Apple macOS and OS X, Microsoft Windows, and Cisco products. (Refer to Progent's customer testimonials.)
Progent's UNIX/Linux, Sun Solaris, macOS and OS X, and CISCO CCIE engineers have been awarded major credentials such as Sun Certified Network Administrator, Red Hat Certified Engineer, Red Hat Certified Technician, Apple Certified System Administrator, Support Professional (ACSP), and Technical Coordinator (ACTC). Progent's remote service engineers also hold a number of high-level Cisco certifications such as Cisco Certified Internet Expert in Routing and Switching and Voice, plus Cisco Certified Network Professional, Network Associate, Security Professional, CCVP, and Design Associate.
To help companies that operate networks based on a mix of UNIX, Linux, Solaris, Apple macOS and OS X, and Microsoft technology, Progent's online support team offers the expertise of support specialists with important Microsoft credentials such as Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Solution Developer (MCSD). To provide advanced security consulting, Progent provides remote contact with engineers with the industry's top security certifications such as Certified Information Security Manager Engineers, Certified Information Systems Security Professional (CISSP) experts, and Information System Security Architecture Professional (ISSAP) engineers. The range of Progent's expertise combined with Progent's cooperative approach to repairing network difficulties allows service escalation, if appropriate, to experts with sufficient competence to deal with particularly tough problems. This speeds up remediation of urgent problems, prevents network downtime, and minimizes technical support invoices.
For organizations in the state of Delaware, Progent allows immediate remote communication with a UNIX/Linux, Sun Solaris, macOS or OS X engineer for critical support to troubleshoot information system problems that are affecting business productivity but are beyond the scope of your on-hand computer service organization. Progent's UNIX, Linux, Sun Solaris, macOS and OS X, and CCIE-Premier support professionals can connect to your system using the latest remote support technologies in order to deliver fast and affordable diagnosis and remediation of serious network problems.
Troubleshooting Services Progent's Remote Support Experts Can Provide Your Delaware Company
Progent network consultants can deliver advanced support for an extensive set of UNIX/Linux, Apple OS X, Cisco, and Windows solutions such as:
Remote Support Services for UNIX/Linux, Solaris, and macOS and OS X Systems
Progent's UNIX/Linux, Sun Solaris, and Apple macOS and OS X remote network support staff can help Delaware companies to maintain a comprehensive assortment of computer products and technologies including system infrastructure, email solutions, security expertise for computer systems and business operations, Microsoft Windows coexistence with UNIX/Linux, Sun Solaris, or macOS and OS X systems, VMware technologies for processor economization and centralized administration, and migration from legacy systems to current solutions powered by newer versions of UNIX, Linux, Sun Solaris, Apple macOS and OS X, or MS Windows.
Progent's service professionals offer remote technical help for systems powered by major derivatives of UNIX such as:
Apple macOS and OS X,
IBM AIX Open UNIX,
SGI/Irix or common Linux products including
Debian GNU/Linux and
Cisco Network Architecture and Security Technology
Progent is unmatched in the computer support arena for offering fast and affordable communication with Cisco Certified Internetwork Experts (CCIEs). Cisco-certified CCIEs are high-level network professionals who earn this rare certification by completing intense examinations given by Cisco. Most Cisco CCIEs are hired by big corporations or nationwide Internet service providers (ISPs), and consequently their expertise is not conveniently available to smaller companies.
CCIE Premier consultants from Progent can help your company to architect, implement, and support a converged business network that can simplify operations, cut costs, and speed time to profitability. By providing Cisco routers experience with Cisco Catalyst switches consulting services and Cisco wireless technology configuration help, Progent can dramatically enhance the business value of your information network in Delaware. For additional information about Progent's services for Cisco network appliances, visit Cisco Technology Professional Support.
Microsoft Certified Partner for Remote Expertise for Windows
Progent's Microsoft-premier online support experts offer network troubleshooting and IT support for all Microsoft server platforms. Progent is a Microsoft Partner and can provide your organization the assistance of support engineers who can help your company with a broad variety of platform expertise including
Windows Server 2019 migration services,
Windows Server 2016 hybrid cloud integration,
Windows Server 2012 R2 migration,
Windows Server 2008 support,
MS Exchange 2016 Server migration, Microsoft Exchange 2013 integration,
Exchange Server 2010 monitoring and support,
SharePoint Server 2013 application development,
Skype for Business planning and deployment support and Lync 2010 maintenance, Forefront Threat Management Gateway 2010 management and ISA Server maintenance, MS SQL Server 2017 expertise,
SQL Server 2016 integration and programming, and Microsoft SQL Server 2014 consulting,
System Center 2016 Operations Manager hybrid cloud infrastructure monitoring,
Microsoft System Center 2012 Operations Manager (SCOM 2012) network monitoring,
Project Server and Server Online training,
SBS Server consulting, and
Windows 2012 R2 Essentials cloud integration.
Certified Security Professionals
Progent provides you contact with qualified CISM, CISA and CISSP security professionals who can deliver a variety of security services to enhance the protection of your UNIX/Linux, Solaris, or macOS and OS X network against assaults or help you to revive rapidly from a breach. Security services available from Progent include: comprehensive security audits using utilities such as GFI LANguard Network Security Scanner, NMAP Port Scanner, and utilities from Metasploit and Netcat; fast recuperation from malicious assaults; configuring firewalls; designing secure architectures for off-site and mobile connectivity; securing your email infrastructure from spam and directory harvest attacks; and implementing round-the-clock automated monitoring. For additional information concerning Progent's security expertise for small and midsize businesses, refer to Progent's Consulting Support for System Security.
Applications Services: Training, Customization, Problem Solving
Progent's Apple Mac technology consultants can promote the creative facets of Macintosh computing by offering help services and education in imaging, audio, and motion video. Progent's support professionals can provide expertise in a variety of Apple Mac programs including Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with specific projects such as scanning or digitizing audio or video or setting up an audio/video post-production studio.
Progent's Application Experts Group can supply in-depth engineering support and education in special application fields such as Enterprise Requirements Planning, Manufacturing Requirements Planning, custom financial systems, and Customer Relationship Management. Progent also offers consulting, programming, and training for familiar Microsoft business applications such as CRM, MS Project, Office Word, and Microsoft Excel. To find out more information concerning Progent's expertise, programming, and training offerings for UNIX, Linux, Solaris, Apple macOS and OS X, or Microsoft applications, see Progent's Business Application Experts Team.
Help Desk Support and Outsourcing Alternatives
Progent provides several programs for Call Center assistance including UNIX, Linux, Solaris, Apple macOS and OS X, Cisco and Microsoft Help Desk Call Center Outsourcing Support Services, Virtual Helpdesk Support Services, and Call Center Process Consulting and Staffing.
Progent's Help Desk Outsourcing Services are designed primarily for businesses who need the immediate availability of an effective Call Center but who have limited budgets and IT management bandwidth. Progentís Virtual Help Desk is a seamless extension of your existing Helpdesk resources. Progent can act as a primary Call Center for your organization, represent an escalation alternative for tough technical problems, or be ready in overflow situations when your other service providers are swamped. Progent's Help Desk Consulting Services can aid you in establishing an efficient new Help Desk Call Center or enhancing your existing one, evaluating or customizing Help Desk Call Center software products to address the special needs of your company, or providing temporary personnel to work online in conjunction with your in-house Help Desk resources during demanding events like software migrations.
Progent is a Microsoft Partner and has a large roster of Cisco-certified network infrastructure experts. Progent's Help Desk Call Center staff of seasoned UNIX, Linux, Sun Solaris, macOS and OS X, Cisco and Microsoft professionals are ready to give your clients easy communication with a large support resource with years of background delivering phone help and online troubleshooting for small and medium-size business networks. Progent's concentration is on earning the Call Center a respected reputation as a solid contributor to business performance, and Progent's mission is to fix and not merely record problems. For additional information concerning Progent's Call Center support, visit Progent's Call Center Services.
Progent's Remote Technical Support Technologies
Progent has developed an arsenal of customized technologies, evolved during years of use, focused on allowing the highest standard of service for delivering remote engineering help and repair for small and midsize business information systems. Progent offers secure Virtual Private Network support for VPN gateways from a variety of popular vendors including Microsoft, Cisco, Sonicwall and Checkpoint. Secure VPN online access allows the experts of Progent's remote service group to interface to your system without compromising network security.
Progent's highly evolved service database system keeps comprehensive documentation for all service provided to Progent's clients. Each authorized Progent staff consultant has access to the specifics of support rendered to every customer by any team member. This history of problems and solutions is organized as a conveniently searchable proprietary knowledge base that enables Progent's remote support engineers to communicate their experiences company-wide to make sure that the efficiency of Progent's support improves over time. Progent's partnerships with key industry leaders including Cisco and Microsoft permit access to other extensive support knowledge bases as well as to manufacturers' in-house support staff that enable Progent's remote service experts to come up with the best resolutions promptly.
Contact a UNIX/Linux or Cisco Network Assistance Specialist Immediately
To learn how to contact a UNIX, Linux, Solaris, macOS or OS X consultant or a Cisco certified CCIE for emergency remote engineering assistance in Delaware, call 1-800-993-9400 or go to Urgent Online Computer Support.