If your business information network is inDelawareyou can now get quick online contact with a UNIX, Linux, Solaris, Apple Mac OS X or CCIE-certified support specialist to fix urgent problems affecting your IT network. Progent maintains one of the most extensive groups of UNIX and CCIE-certified support professionals available online of any nationwide support organization in the country. The cost is competitive, billing is per minute, sign-up is immediate, and service is unbeatable.
If yourDelawarecompany is away from larger urban areas likeWilmington, Dover, or Newark, contact with UNIX, Linux, Solaris, or Apple Mac OS X or CCIE-certified experts is often problematic when there's an emergency. This can result in a loss of productivity for your company, angry customers, unproductive employees, and defocused management. By contacting Progent's online services, you have access to a Certified consultant ready to deliver assistance whenever you have to have it to keep your computer network on line.
Because Progent bills for telephone-based service per minute, your business owes exclusively for services provided. Progent asks for no startup fee. Many online consulting firms demand large minimum fees or bill for each quarter hour or more. Progent's by-the-minute granularity and straightforward billing mechanism eliminate large tabs for quick repairs.
If your Delaware business requires remote help for UNIX/Linux, Solaris, Apple macOS and OS X or Cisco technology, visit Progent's online help, call 866-776-4368, or see Contact Progent.
What Makes Progent's Online Technical Support Services Unique?
Progent's experienced team of online consulting professionals possesses a wide range of in-depth computer knowledge. This allows Progent's online service specialists to resolve the most challenging technical problems faster than is possible with typical third-party support organizations or with the in-house support staff usually found in small or mid-size businesses. Progent has developed the tools and experience to repair technical issues economically in a wide variety of network environments that incorporate mixtures of UNIX, Linux, Sun Solaris, Apple macOS and OS X, Microsoft Windows, and Cisco products. (Check out Progent's client testimonials.)
Progent's UNIX, Linux, Solaris, macOS and OS X, and CCIE service specialists have been awarded professional certifications including Sun Certified Network Administrator, Red Hat Certified Engineer, Red Hat RHCT, Apple Certified System Administrator, Support Professional (ACSP), and Apple Certified Technical Coordinator. Progent's online support team members also hold a variety of high-level Cisco credentials which include Cisco Certified Internet Expert (CCIE) in Routing/Switching and Security, plus Cisco Certified Network Professional (CCNP), Network Associate, CCSP, Voice Professional, CCDA and CCDP.
To help businesses that run networks powered by a mix of UNIX, Linux, Solaris, macOS and OS X, and Microsoft Windows operating systems, Progent's remote service team makes available the help of support specialists who hold prestigious Microsoft certifications such as Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Solution Developer (MCSD). To provide advanced security expertise, Progent provides phone-based contact with engineers who have earned a variety of security credentials including CISM Engineers, CISSP experts, and Information System Security Architecture Professional (ISSAP) consultants. The range of Progent's expertise coupled with Progent's cooperative approach to repairing technical difficulties streamlines service escalation, when called for, to specialists with sufficient background to deal with particularly tough problems. This speeds up remediation of serious problems, prevents system disruption, and reduces maintenance bills.
For companies anywhere in Delaware, Progent offers virtually instant online contact with a UNIX/Linux, Solaris, Apple macOS or OS X consultant for urgent help to repair network problems that are affecting productivity but are not within the experience of your on-hand IT support resources. Progent's UNIX, Linux, Solaris, Apple macOS and OS X, and CCIE-Premier network experts can connect to your computer environment by means of advanced remote support technologies that allow them to deliver fast and efficient analysis and repair of serious network issues.
Services Progent's Phone-based Support Specialists Can Offer Your Delaware Business
Progent network consultants can offer expert support for a comprehensive set of UNIX, Apple, Cisco, and Windows solutions including:
Remote Support Services for UNIX/Linux, Solaris, and macOS and OS X Environments
Progent's UNIX, Linux, Solaris, and Apple macOS and OS X phone-based network service staff can help Delaware small businesses to maintain a large array of computer products and technologies that include network infrastructure, email solutions, security consulting for computer systems and company operations, Microsoft Windows integration with UNIX/Linux, Solaris, or Apple macOS and OS X systems, VMware technologies for server economization and centralized administration, and moving from dated systems to contemporary environments powered by updated versions of UNIX, Linux, Solaris, Apple macOS and OS X, or MS Windows.
Progent's support experts can provide remote troubleshooting for systems based on major versions of UNIX such as:
Apple macOS and OS X,
IBM AIX OS,
HP-UX (Hewlett Packard UNIX),
Silicon Graphics IRIX (SGI/IRIX) or common Linux packages including
Cisco Network Infrastructure and Security Products
Progent is unmatched in the computer support arena for providing immediate and economical access to Cisco Certified Internetwork Experts (CCIEs). Cisco-certified CCIEs are sought-after network consultants who earn this prestigious credential by completing thorough testing administered by Cisco. In most cases CCIEs work for large enterprises or national Internet service providers (ISPs), and so their help is not easily available to small and medium-size businesses.
Cisco Authorized experts from Progent can help you to design, setup, and support a converged information system that can simplify operations, reduce expenses, and accelerate time to productivity. By offering Cisco integrated services routers experience with Catalyst switches support and Cisco wireless products integration assistance, Progent can greatly improve the strategic value of your integrated network in Delaware. To see more information concerning Progent's services for Cisco network appliances, refer to Cisco Technology Engineering Services.
Microsoft Partner for Phone-based Consulting for Microsoft Windows
Progent's Microsoft-premier online service experts offer network repair and IT help for the complete line of Microsoft server platforms. Progent is a Microsoft Partner and can provide your business the assistance of support professionals who can help your company with a broad variety of technology expertise such as
Windows Server 2019 migration consulting,
Windows Server 2016 hybrid cloud planning and deployment,
Windows Server 2012 R2 migration,
Windows Server 2008 support,
Microsoft Exchange 2019 integration,
MS Exchange Server 2016 migration, Microsoft Exchange Server 2013 integration,
Exchange Server 2010 management,
SharePoint 2016 migration and hybrid integration expertise,
SharePoint 2019 design and integration,
Skype for Business Server configuration consulting and Lync maintenance, Forefront TMG administration and ISA Server 2006 maintenance, MS SQL Server 2019 planning and deployment consulting, MS SQL Server 2017 expertise,
SQL Server 2016 migration and development, and Microsoft SQL Server 2014 consulting,
System Center 2016 Operations Manager hybrid cloud infrastructure monitoring,
System Center 2012 Operations Manager network monitoring,
Project Server planning,
SBS Server 2011 support, and
Windows 2012 R2 Essentials migration and cloud integration.
Certified System Security Engineers
Progent offers you contact with accredited CISM and ISSAP security professionals who offer a variety of system protection services to bolster the resistance of your UNIX, Linux, Solaris, or Apple macOS and OS X environment against assaults or assist your business to revive quickly from an attack. Security solutions available from Progent include: in depth security analysis utilizing utilities such as GFI LANguard Network Security Scanner, EEYE Vulnerability Scanner, and products from Solar Winds and Hydra; quick recuperation from malicious assaults; setting up firewalls; establishing safe techniques for off-site and mobile connectivity; protecting your email system from spam and directory harvest attacks; and implementing 24x7 network monitoring. To learn more information on Progent's security expertise for small and medium-size businesses, refer to Progent's Professional Expertise for Network Security.
Applications Services: Online Classes, Custom Development, Troubleshooting
Progent's Apple Mac technology experts can promote the creative facets of Macintosh computing by offering consulting services and education in graphics, audio, and video. Progent's support professionals can provide help in a variety of Mac applications such as Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with special jobs such as scanning or digitizing audio or video or configuring an audio/video production studio.
Progent's Application Experts Group can supply in-depth consulting expertise and education in special application fields such as ERP, MRP, custom financial systems, and Customer Relationship Management. Progent also can provide expertise, custom development, and education for familiar Microsoft business applications such as Microsoft CRM, Office Project, Microsoft Word, and Excel. To learn additional information concerning Progent's expertise, programming, and training services for UNIX/Linux, Solaris, macOS and OS X, or Microsoft applications, see Progent's Applications Experts Group.
Call Center Service and Outsourcing Options
Progent offers several support programs for Call Center assistance including UNIX, Linux, Sun Solaris, macOS and OS X, Cisco and Microsoft Call Center Outsourcing Support Services, Virtual Helpdesk Services, and Help Desk Process Consulting and Staffing.
Progent is a Microsoft-Certified Partner and has a large team of Cisco-certified network infrastructure specialists. Progent's Call Center staff of seasoned UNIX, Linux, Sun Solaris, macOS and OS X, Cisco and Microsoft experts are ready to offer your customers easy contact with a dependable support team with extensive background delivering phone help and online repair service for small and midsize business networks. Progent's concentration is on giving the Help Desk a respected image as a key driver of business success, and Progent's target is to resolve and not just document problems. To find out additional information on Progent's Help Desk Call Center support and outsourcing, see Progent's Help Desk Support.
Progent's Remote Support Tools
Contact a UNIX, Linux, Sun Solaris, Apple Mac or Cisco Network Assistance Specialist Now
Progent's powerful customer support reporting software includes extensive histories for all service delivered to Progent's clients. Every active Progent team engineer has access to the specifics of services delivered to each client by any staff member. This history of issues and resolutions is organized as a readily searchable internal database that allows Progent's online technical professionals to communicate their experiences with the whole team to ensure that the efficiency of Progent's support services improves over time. Progent's partnerships with major industry leaders including Cisco and Microsoft make available additional extensive technical support knowledge bases as well as to vendors' in-house support personnel that enable Progent's remote consulting experts to come up with the best resolutions promptly.
To see how to get in touch with a UNIX, Linux, Solaris, macOS or OS X engineer or a Certified CCIE for emergency online consulting help in Delaware, phone 1-800-993-9400 or go to Expert Online Network Help.