If your business network is in the state ofDelawareyou can depend on fast online contact with a UNIX or Cisco CCIE expert to fix complex issues involving your IT network. Progent retains one of the most extensive teams of UNIX, Linux, Solaris, Apple Mac OS X and CCIE-certified consultants available by phone of any independent service organization in the United States. Rates are reasonable, billing is per minute, sign-up is immediate, and support is world class.
If yourDelawarebusiness is some distance from larger metropolitan areas likeWilmington, Dover, or Newark, help from UNIX or Cisco CCIE engineers may be problematic during an urgent situation. This can result in lost revenue for your business, upset customers, idle workers, and defocused management. By utilizing Progent's remote support, you can get in touch with a Premier consultant ready to offer assistance whenever you need it to get your information system on line.
Since Progent charges for online support on a per-minute basis, your business is invoiced only for technical help provided. Progent asks for no service activation charge. Many online support companies demand large minimum fees or charge for every fifteen minutes or longer. Progent's small granularity and straightforward billing mechanism avoid large tabs for fast repairs.
If your Delaware business needs technical help for UNIX/Linux, Solaris, Apple macOS and OS X or Cisco technology, visit Progent's online help, phone 866-776-4368, or go to Contact Progent.
What Makes Progent's Remote Support Program Special?
Progent's seasoned staff of remote support professionals has a wide range of world-class computer knowledge. This enables Progent's online service experts to deal successfully with the most complex network trouble more quickly than is feasible with typical independent service organizations or with the in-house support resources usually found in smaller companies. Progent has developed the technology and experience to fix problems efficiently in many different network configurations that incorporate combinations of UNIX/Linux, Solaris, Apple macOS and OS X, Microsoft Windows, and Cisco products. (Refer to Progent's customer testimonials.)
Progent's UNIX, Linux, Solaris, macOS and OS X, and CCIE service specialists have earned advanced credentials including Certified Network Administrator for Solaris, Red Hat RHCE, Red Hat Certified Technician (RHCT), Apple Certified System Administrator, Support Professional (ACSP), and Technical Coordinator (ACTC). Progent's remote service engineers also hold a number of key Cisco certifications including Cisco CCIE in Routing and Switching and Voice, plus Cisco Certified Network Professional (CCNP), CCNA, Security Professional (CCSP), Voice Professional (CCVP), and Design Professional.
In order to help companies that operate environments incorporating a combination of UNIX, Linux, Solaris, macOS and OS X, and Microsoft technology, Progent's online service group can provide the expertise of support specialists have earned important Microsoft credentials including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Application Developer (MCAD). To provide advanced security expertise, Progent offers remote support from professionals with the industry's top security certifications including CISM consultants, CISSP specialists, and ISSAP engineers. The range of Progent's expertise coupled with Progent's cooperative approach to repairing network difficulties streamlines service escalation, if needed, to experts with relevant competence to deal with particularly tough support calls. This speeds up remediation of urgent problems, prevents system disruption, and minimizes maintenance invoices.
For businesses throughout Delaware, Progent allows virtually instant online contact with a UNIX/Linux, Sun Solaris, macOS or OS X consultant for critical support to troubleshoot information system issues that are affecting business productivity and are beyond the experience of your on-hand computer maintenance organization. Progent's UNIX, Linux, Sun Solaris, Apple macOS and OS X, and CCIE-Premier service team can analyze your system using the latest remote troubleshooting technologies that allow them to provide quick and economical analysis and resolution of critical computer issues.
Troubleshooting Services Progent's Online Support Specialists Can Offer Your Delaware Business
Progent's network consultants are qualified to provide expert support for a comprehensive set of UNIX, Apple Mac, Cisco, and Windows solutions including:
Online Expertise for UNIX/Linux, Solaris, and Apple macOS and OS X Systems
Progent's UNIX, Linux, Solaris, and Apple macOS and OS X online computer support team can assist Delaware small businesses with a broad assortment of IT products and technologies that include network architecture, email support, security consulting for computer systems and company processes, Microsoft Windows coexistence with UNIX, Linux, Sun Solaris, or macOS and OS X platforms, virtual server options for processor economization and centralized administration, and moving from out-of-date systems to contemporary environments based on updated versions of UNIX, Linux, Solaris, macOS and OS X, or Windows.
Progent's support professionals offer remote troubleshooting for systems powered by major derivatives of the UNIX operating system including:
macOS and OS X,
IBM AIX OS,
SCO UNIX and
Silicon Graphics IRIX (SGI/IRIX) or common Linux products such as
Debian GNU/Linux and
Cisco Network Infrastructure and Security Solutions
Progent is unmatched in the computer support industry for offering fast and affordable communication with Cisco CCIEs. Cisco-certified CCIEs are sought-after network professionals who are awarded this rare credential only after intense examinations given by Cisco. The vast majority of CCIEs work for big corporations or nationwide Internet service providers (ISPs), and as a result their skills are not easily available to small and mid-size businesses.
Progent is one of the rare IT support organizations that ensures that CCIEs are accessible to help small and medium sized organizations. Also, Progent can provide convenient contact with a CCIE via phone so your company can benefit from immediate help for critical system issues that are disrupting your productivity but are not within the competence of your ordinary network maintenance providers. Progent's CCIE support experts can tie into your system using state-of-the-art remote support technology to perform rapid and cost-effective diagnosis and repair of critical network problems.
CCIE Authorized engineers from Progent can assist your company to architect, setup, and maintain an integrated business network that can simplify operations, cut costs, and speed time to positive ROI. By offering Cisco broadband routers expertise with Catalyst switches support and Cisco wireless technology configuration assistance, Progent can significantly enhance the business value of your information system in Delaware. To find out additional information concerning Progent's services for Cisco network appliances, visit Cisco Network Engineering Support.
Microsoft Partner for Online Expertise for Windows
Progent's Microsoft-expert remote support professionals can provide computer problem solving and IT help for all Microsoft server products. Progent is a Microsoft Partner and can provide your organization the assistance of support professionals who can assist you with a broad range of technology expertise such as
Microsoft Windows Server 2019 migration services,
Windows Server 2016 hybrid cloud planning and deployment,
Windows Server 2012 R2 migration,
MS Exchange 2019 Server deployment,
MS Exchange Server 2016 migration, Exchange 2013 configuration,
SharePoint 2019 planning and integration,
SharePoint 2016 migration and hybrid deployment expertise,
Microsoft Teams expertise,
Skype for Business integration support and Lync Server 2010 maintenance, Forefront Threat Management Gateway administration and ISA Server 2006 maintenance, MS SQL Server 2019 planning and deployment consulting, Microsoft SQL Server 2017 expertise,
SQL Server 2016 migration and development, and Microsoft SQL Server 2014 support,
System Center 2016 Operations Manager (SCOM 2016) hybrid cloud monitoring,
Microsoft System Center 2012 Operations Manager (SCOM 2012) monitoring and reporting,
Project Server and Server Online training,
Small Business Server support, and
Windows 2012 R2 Essentials migration and cloud integration.
Certified Network Security Experts
Progent provides you contact with qualified CISM, CISSP and ISSAP security professionals who offer a variety of security services to improve the resistance of your UNIX, Linux, Sun Solaris, or Apple macOS and OS X network against attacks or assist you to recuperate promptly from a breach. Security services offered by Progent include: in depth security evaluation utilizing technologies such as GFI LANguard, EEYE Vulnerability Scanner, and software from Solar Winds and Nikto; quick recovery from malicious assaults; integrating firewalls; establishing safe techniques for off-site and mobile connectivity; protecting your email infrastructure from spam and directory harvest attacks; and implementing continual automated monitoring. To learn more concerning Progent's security expertise for small and medium-size businesses, visit Progent's Professional Support for Network Security.
Business Applications Support: Webinar Training, Customization, Troubleshooting
Progent's Apple Mac technology consultants can support the creative facets of Mac computing by providing help services and education in imaging, audio, and video. Progent's consultants can provide help in a variety of Apple Mac applications including Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and After Effects. Progent can also help you with specific jobs such as scanning or digitizing audio or video or configuring an audio/video post-production studio.
Progent's Application Experts Team can supply in-depth engineering expertise and training in specific application fields such as ERP, MRP, custom financial systems, and Customer Relationship Management. Progent also offers expertise, programming, and education for Microsoft applications such as CRM, Microsoft Office Project, MS Word, and MS Excel. To read additional information on Progent's consulting, customization, and training offerings for UNIX, Linux, Sun Solaris, macOS and OS X, or Microsoft applications, see Progent's Applications Experts Group.
Help Desk Support Alternatives
Progent provides several support programs for Help Desk Call Center assistance including UNIX/Linux, Sun Solaris, macOS and OS X, Cisco and Microsoft Help Desk Outsourcing Services, Virtual Helpdesk Services, and Help Desk Operations Consulting and Staffing.
Progent's Call Center Outsourcing Services are designed mainly for companies who need the immediate availability of a professional Call Center but who have limited funds and IT management resources. Progentís Virtual Help Desk is a transparent supplement to your existing Call Center resources. Progent can act as a main Help Desk Call Center for your business, represent an escalation alternative for tough network issues, or be available in overflow situations when your ordinary resources are too busy. Progent's Help Desk Call Center Consulting Services can aid you in establishing an efficient new Help Desk or enhancing your existing one, selecting or customizing Call Center application software to address the particular requirements of your company, or providing temporary personnel to work remotely with your in-house Call Center resources during high-demand scenarios like system upgrades.
Progent is a Microsoft-Certified Partner and maintains a skilled team of Cisco-certified networking specialists. Progent's Help Desk team of experienced UNIX/Linux, Sun Solaris, macOS and OS X, Cisco and Microsoft experts are available to offer your clients instant access to a dependable support resource with extensive background in phone help and remote access troubleshooting for small and medium-size business information systems. Progent's concentration is on earning the Help Desk Call Center a positive recognition as a major contributor to company performance, and Progent's mission is to resolve rather than just record problems. For additional information concerning Progent's Call Center support and outsourcing, see Progent's Help Desk Support.
Progent's Online Service Tools
Get in Touch with a UNIX/Linux or Cisco Technical Assistance Expert Now
Progent's advanced customer support reporting software stores thorough histories for all support provided to Progent's clients. Every active Progent team engineer has the benefit of the details of support rendered to every client by any team engineer. This archive of trouble tickets and resolutions is structured as a readily accessible proprietary database that enables Progent's remote technical professionals to share their knowledge company-wide to make sure that the value of Progent's technical support improves over time. Progent's certifications with major industry leaders such as Cisco and Microsoft permit access to other vast technical support knowledge bases as well as to manufacturers' internal engineering personnel that allow Progent's remote service experts to find the optimal resolutions quickly.
To find out how to contact a UNIX, Linux, Sun Solaris, Apple macOS or OS X consultant or a Cisco certified CCIE for emergency remote professional support in Delaware, phone 1-800-993-9400 or visit Urgent Remote Computer Help.