If your company network is inDelawareyou can depend on fast remote contact with a UNIX or Cisco CCIE professional to assist with the toughest issues that threaten your IT network. Progent retains one of the most extensive groups of UNIX, Linux, Solaris, Apple Mac OS X and CCIE-certified consultants accessible remotely of any independent service organization in the U.S. The cost is affordable, charges are by the minute, engagement is quick, and service is world class.
If yourDelawaresmall business is situated far from more populated metropolitan neighborhoods likeWilmington, Dover, or Newark, the availability of UNIX, Linux, Solaris, or Apple Mac OS X or Cisco CCIE experts is often problematic when there's an urgent situation. This could mean a loss of revenue for your business, angry clients, unproductive employees, and defocused management. By utilizing Progent's online services, you can get in touch with a Premier professional ready to deliver expertise when you need it to get your computer network operating.
Since Progent bills for remote service by the minute, your company pays only for services delivered. Progent imposes no service activation charge. Many remote service organizations apply significant minimum payments or charge for every quarter hour or more. Progent's fine granularity and straightforward billing policy save you from unexpectedly large invoices for quick solutions.
If your Delaware business needs technical help for UNIX/Linux, Solaris, Apple macOS and OS X or Cisco technology, visit Progent's online help, call 866-776-4368, or go to Contact Progent.
What Makes Progent's Online Support Program Unique?
Progent's seasoned team of online consulting professionals possesses a wide range of world-class information technology skills. This enables Progent's remote service specialists to deal successfully with the most challenging network trouble faster than is feasible with ordinary independent support organizations or with the in-house support resources usually found in smaller companies. Progent has refined the technology and skills to fix technical issues economically in many different computer configurations that feature combinations of UNIX/Linux, Sun Solaris, Apple macOS and OS X, Microsoft, and Cisco technologies. (Refer to Progent's customer testimonials.)
Progent's UNIX, Linux, Sun Solaris, Apple macOS and OS X, and CISCO CCIE service specialists have been awarded major certifications such as Certified Network Administrator for Solaris, Red Hat RHCE, Red Hat Certified Technician (RHCT), Apple ACSA, Apple Certified Support Professional, and Technical Coordinator (ACTC). Progent's online service engineers also hold a variety of high-level Cisco certifications which include Cisco Certified Internet Expert in Routing/Switching, Security, and Voice, plus Cisco Certified Network Professional, CCNA, CCSP, CCVP, and Design Professional.
In order to help businesses who run environments featuring a combination of UNIX, Linux, Solaris, macOS and OS X, and Microsoft Windows operating systems, Progent's remote support team makes available the help of consultants with important Microsoft certifications including Microsoft Certified Systems Engineer, Desktop Support Technician, and Solution Developer (MCSD). For delivering company-wide security consulting, Progent provides remote contact with engineers who have qualified for major security certifications such as Certified Information Security Manager consultants, Certified Information Systems Security Professional specialists, and ISSAP consultants. The scope of Progent's technical knowledge combined with Progent's cooperative approach to fixing technical difficulties allows trouble ticket escalation, when called for, to experts with sufficient background to resolve particularly intractable support calls. This speeds up resolutions of serious network problems, avoids system disruption, and reduces technical support bills.
For organizations throughout Delaware, Progent enables immediate online access to a UNIX/Linux, Sun Solaris, macOS or OS X specialist for emergency expertise to repair information system issues that are hurting productivity but are outside the scope of your on-hand computer service organization. Progent's UNIX, Linux, Sun Solaris, Apple macOS and OS X, and Cisco CCIE-Premier consultants can interface with your system by means of state-of-the-art remote support tools that allow them to perform fast and economical diagnosis and repair of serious computer problems.
Services Progent's Online Support Specialists Can Provide Your Delaware Business
Progent network engineers are qualified to provide expert support for a comprehensive array of UNIX/Linux, Apple OS X, Cisco, and Windows solutions such as:
Remote Troubleshooting and Consulting for UNIX, Linux, Solaris, and macOS and OS X Systems
Progent's UNIX/Linux, Sun Solaris, and macOS and OS X phone-based network service staff can assist Delaware small businesses with a large assortment of information products and technologies including network architecture, messaging support, security expertise for networks and company processes, Windows coexistence with UNIX, Linux, Sun Solaris, or Apple macOS and OS X systems, virtual server options for server economization and streamlined management, and migration from out-of-date systems to modern solutions based on updated versions of UNIX/Linux, Solaris, macOS and OS X, or Windows.
Progent's support experts can provide remote technical help for computers powered by major versions of the UNIX platform including:
macOS and OS X,
IBM AIX Operating System,
SCO UNIX and
SGI/Irix or common Linux products including
Debian GNU/Linux and
Cisco Network Infrastructure and Security Products
Progent leads the network support industry for providing fast and affordable communication with Cisco CCIEs. Cisco-certified CCIEs are sought-after networking consultants who are awarded this prestigious certification by completing intense examinations supervised by Cisco. In most cases CCIEs are hired by big enterprises or nationwide ISPs, and as a result their expertise is not readily available to small and medium-size businesses.
CCIE Certified engineers from Progent can help your business to plan, configure, and manage a converged network infrastructure that can simplify business processes, reduce costs, and accelerate the path to profitability. By combining Cisco integrated services routers expertise with Cisco Catalyst switches support and Cisco Aironet wireless technology configuration help, Progent can significantly enhance the business value of your integrated network in Delaware. To see more information concerning Progent's expertise in Cisco infrastructure, refer to Cisco Technology Professional Support.
Microsoft Partner for Phone-based Technical Support for Windows
Progent's Microsoft-expert online service professionals can deliver computer system problem solving and consulting support for all Microsoft server platforms. Progent is a Microsoft Partner and can offer your organization the expertise of consulting professionals who can assist you with a wide range of technology practice areas including
Windows Server 2019 migration consulting,
Windows Server 2016 hybrid cloud planning and deployment,
Windows Server 2012 R2 consulting,
MS Exchange Server 2019 planning and configuration,
MS Exchange 2016 Server migration, Exchange Server 2013 configuration,
SharePoint 2019 planning and configuration,
SharePoint 2016 migration and hybrid deployment consulting services,
Microsoft Teams consulting,
Skype for Business Server planning and deployment support and Lync migration, Forefront TMG 2010 management and ISA Server migration, MS SQL Server 2019 planning and deployment consulting, MS SQL Server 2017 consulting,
Microsoft SQL Server 2016 integration and development, and Microsoft SQL Server 2014 support,
System Center 2016 Operations Manager hybrid cloud infrastructure monitoring and analytics,
Microsoft System Center 2012 Operations Manager (SCOM 2012) monitoring and reporting,
Project Server planning,
Small Business Server 2011 consulting, and
Windows Essentials cloud integration.
Premier Network Security Professionals
Progent offers you contact with certified CISM, CISSP and ISSAP security consultants who offer a variety of security solutions that can strengthen the resistance of your UNIX, Linux, Sun Solaris, or Apple macOS and OS X network against assaults or help you to revive promptly from an attack. Security solutions available from Progent include: extensive security evaluation utilizing platforms such as GFI LANguard NSS, NMAP Port Scanner, and utilities from Metasploit and Netcat; rapid recuperation from virus and worm attacks; configuring firewalls; establishing secure techniques for off-site and mobile access; protecting your email system from viruses, spam and directory harvest attacks; and setting up 24x7 network monitoring. To read additional information about Progent's security expertise for small and medium-size businesses, go to Progent's Engineering Services for Network Security.
Applications Services: Online Classes, Development, Troubleshooting
Progent's Apple Mac technology consultants can support the creative aspect of Mac environments by offering help services and education in graphics, audio, and motion video. Progent's support professionals offer help in a range of Mac programs such as Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with specific projects such as capturing or digitizing audio or video or setting up an audio/video production facility.
Progent's Application Experts Group offers in-depth consulting support and education in special application areas such as ERP, MRP, custom financial systems, and Customer Relationship Management. Progent also offers expertise, custom programming, and training for familiar Microsoft applications such as CRM, Microsoft Office Project, Microsoft Word, and MS Excel. To find out more about Progent's expertise, customization, and education offerings for UNIX, Linux, Sun Solaris, macOS and OS X, or Microsoft applications, go to Progent's Applications Experts Group.
Help Desk Service and Outsourcing Alternatives
Progent provides a variety of service offerings for Call Center services : UNIX/Linux, Sun Solaris, Apple macOS and OS X, Cisco and Microsoft Call Center Outsourcing Services, Virtual Help Desk Support Services, and Helpdesk Consulting and Staffing.
Progent's Help Desk Call Center Outsourcing Services are designed primarily for businesses who require the timely availability of a professional Help Desk but who have limited budgets and IT management resources. Progentís Virtual Help Desk is a seamless supplement to your current Call Center resources. Progent can operate as a main Help Desk for your business, serve as an escalation resource for tough technical issues, or be available in overflow instances when your other service providers are swamped. Progent's Call Center Consulting Services can assist you in establishing an efficient new Help Desk Call Center or enhancing your existing one, evaluating or customizing Help Desk Call Center software products to address the special needs of your company, or providing supplemental staff to operate remotely with your internal Help Desk group during demanding events like system upgrades. For additional information about Progent's Call Center support, visit Progent's Help Desk Support.
Progent's Online Technical Support Tools
Progent has deployed a set of optimized technologies, refined during many years of use, dedicated to promoting the highest standard of efficiency for providing online engineering help and repair for small and medium-size company information systems. Progent offers safe Virtual Private Network support for VPN gateways from multiple popular vendors including Microsoft, Cisco, Netscreen and Checkpoint. Protected VPN remote access enables the consultants of Progent's Technical Response Center to interface to your system without compromising corporate security.
Progent's sophisticated service reporting software keeps thorough documentation of all service delivered to Progent's clients. Every authorized Progent team engineer has the benefit of the history of services rendered to each client by any staff engineer. This history of problems and solutions is structured as an easily retrievable proprietary knowledge base that allows Progent's online support professionals to communicate their experiences with the whole team to ensure that the efficiency of Progent's support grows daily. Progent's certifications with major industry leaders such as Cisco and Microsoft permit access to additional vast support databases as well as to manufacturers' in-house engineering staff that allow Progent's online service experts to arrive at the best solutions promptly.
Talk to a UNIX, Linux, Solaris, Mac OS X or Cisco Network Support Specialist Now
To learn how you can contact a UNIX, Linux, Sun Solaris, Apple macOS or OS X engineer or a Cisco certified CCIE for urgent online consulting support in Delaware, phone 1-800-993-9400 or visit Urgent Online Computer Help.