If your company information network is in the state ofDelawareyou can now get fast online contact with a UNIX, Linux, Sun Solaris, Mac OS X or CCIE-certified professional to fix complex problems that threaten your IT network. Progent retains among the most extensive groups of UNIX, Linux, Solaris, Apple Mac OS X and CCIE-certified consultants accessible remotely of any nationwide service organization in the U.S. Rates are reasonable, billing is per minute, sign-up is quick, and service is unbeatable.
If yourDelawarenetwork is located far from major urban neighborhoods includingWilmington, Dover, or Newark, the availability of UNIX, Linux, Sun Solaris, or Mac OS X or CCIE-certified experts may be limited when you have an emergency. This could mean a drop in income for your business, upset clients, idle employees, and defocused executives. By contacting Progent's online services, you can get in touch with a Premier professional who can offer assistance whenever you have to have it to keep your system operating.
Because Progent charges for remote support on a per-minute basis, your business owes exclusively for services received. Progent requires no service activation charge. Some remote service firms demand substantial minimum payments or charge for every fifteen minutes or longer. Progent's small granularity and straightforward billing policy eliminate large bills for quick fixes.
If your Delaware business requires remote help for UNIX/Linux, Sun Solaris, Apple macOS and OS X or Cisco technology, go to Progent's online support, call 866-776-4368, or refer to Contact Progent.
What Makes Progent's Online Technical Support Program Special?
Progent's seasoned staff of online consulting engineers possesses a broad array of in-depth computer skills. This allows Progent's remote technical support experts to resolve the most complex network trouble more quickly than is possible with typical third-party support organizations or with the internal IT staff commonly found in smaller businesses. Progent has refined the technology and skills to fix problems efficiently in a wide variety of network configurations that feature mixtures of UNIX/Linux, Sun Solaris, macOS and OS X, Microsoft Windows, and Cisco technologies. (Check out Progent's customer testimonials.)
Progent's UNIX, Linux, Sun Solaris, macOS and OS X, and CISCO CCIE service specialists have qualified for professional credentials such as Sun SCNA and SCSA for Solaris, Red Hat RHCE, Red Hat Certified Technician, Apple ACSA, Apple Certified Support Professional, and Technical Coordinator (ACTC). Progent's online service experts also hold a number of key Cisco credentials which include Cisco CCIE in Routing and Switching and Voice, plus Cisco Certified Network Professional (CCNP), Network Associate, CCSP, Voice Professional (CCVP), and Design Professional.
To assist businesses who operate networks incorporating a combination of UNIX, Linux, Solaris, macOS and OS X, and Microsoft Windows operating systems, Progent's online service group can provide the services of consultants with important Microsoft credentials such as Microsoft Certified Systems Engineer, Desktop Support Technician, and Application Developer (MCAD). For delivering high-level security consulting, Progent provides remote support from engineers who have qualified for major security credentials including Certified Information Security Manager Engineers, CISSP experts, and Information System Security Architecture Professional (ISSAP) consultants. The scope of Progent's expertise combined with Progent's group approach to repairing network difficulties allows service escalation, when called for, to experts with sufficient competence to deal with particularly intractable problems. This accelerates remediation of emergency network problems, avoids system downtime, and reduces technical support bills.
For businesses in the state of Delaware, Progent allows fast remote access to a UNIX/Linux, Solaris, macOS or OS X consultant for emergency help to troubleshoot network problems that are damaging business productivity and are outside the experience of your ordinary computer support resources. Progent's UNIX, Linux, Sun Solaris, macOS and OS X, and CCIE-Certified consultants can connect to your network with state-of-the-art remote troubleshooting technologies in order to deliver rapid and economical diagnosis and remediation of critical network issues.
Troubleshooting Services Progent's Phone-based Consulting Specialists Can Provide Your Delaware Business
Progent online professionals are qualified to provide expert support for a comprehensive set of UNIX, Apple, Cisco, and Microsoft solutions such as:
Online Support Services for UNIX/Linux, Sun Solaris, and Apple macOS and OS X Environments
Progent's UNIX, Linux, Sun Solaris, and macOS and OS X phone-based computer support staff can help Delaware small businesses with a comprehensive array of IT products and technologies that include system infrastructure, messaging support, security consulting for networks and company operations, Windows coexistence with UNIX, Linux, Solaris, or Apple macOS and OS X platforms, virtual server technologies for server economization and streamlined administration, and migration from older systems to contemporary environments based on updated versions of UNIX, Linux, Sun Solaris, macOS and OS X, or MS Windows.
Progent's service experts offer online troubleshooting for systems based on leading variants of the UNIX platform including:
Apple macOS and OS X,
IBM AIX OS,
Berkeley UNIX (BSD),
SGI/Irix or common Linux platforms such as
Debian GNU/Linux and
Cisco Network Architecture and Security Products
Progent is unmatched in the network support industry for offering fast and economical access to Cisco CCIEs. Cisco-certified CCIEs are high-level network engineers who earn this prestigious credential by passing strenuous testing administered by Cisco. Most Cisco CCIEs work for big corporations or national Internet service providers, and so their expertise is not readily accessible to smaller companies.
CCIE and CCNP Premier experts from Progent can assist you to architect, configure, and maintain an integrated network infrastructure that can simplify operations, reduce costs, and accelerate the path to profitability. By offering Cisco routers experience with Catalyst switches consulting services and Cisco wireless technology integration help, Progent can dramatically improve the business value of your network infrastructure in Delaware. To find out additional information on Progent's support for Cisco network appliances, visit Cisco Network Professional Services.
Microsoft Certified Partner for Remote Expertise for Windows
Progent's Microsoft-certified remote service engineers can deliver network problem solving and IT support for the complete line of Microsoft server products. Progent is a Microsoft Partner and can provide your organization the expertise of support professionals who can help you with a wide range of technology expertise such as
Windows Server 2019 migration consulting,
Windows Server 2016 hybrid cloud planning and deployment,
Windows Server 2012 R2 migration,
MS Exchange 2019 deployment,
Microsoft Exchange 2016 migration, Exchange 2013 integration,
SharePoint Server 2019 planning and integration,
SharePoint Server 2016 migration and hybrid deployment consulting,
Microsoft Teams configuration help,
Skype for Business Server configuration consulting and Microsoft Lync maintenance, Microsoft Forefront TMG administration and ISA Server 2006 maintenance, Microsoft SQL Server 2019 planning and deployment consulting, Microsoft SQL Server 2017 consulting,
SQL Server 2016 migration and development, and SQL Server 2014 support,
System Center 2016 Operations Manager hybrid cloud monitoring and analytics,
Microsoft System Center 2012 Operations Manager monitoring and reporting,
Project Server and Server Online training,
SBS Server support, and
Windows 2012 R2 Essentials migration and cloud integration.
Premier System Security Experts
Progent provides you access to expert CISM, CISA and CISSP security consultants who can deliver a range of security services that can enhance the resistance of your UNIX, Linux, Sun Solaris, or Apple macOS and OS X environment against assaults or help you to recuperate promptly from an assault. Security services provided Progent include: extensive security audits utilizing technologies such as GFI LANguard NSS, EEYE Vulnerability Scanner, and utilities from Metasploit and Hydra; fast recuperation from malicious assaults; configuring firewalls; planning secure architectures for off-site and mobile access; protecting your messaging infrastructure from spam and DHA attacks; and setting up round-the-clock network monitoring. To learn additional information about Progent's security support for small and medium-size businesses, visit Progent's Engineering Support for System Security.
Business Applications Services: Training, Development, Integration
Progent's Mac technology experts can support the creative aspect of Mac computing by providing consulting services and education in imaging, audio, and video. Progent's consultants can provide help in a variety of Mac programs including Adobe Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with special jobs such as scanning or digitizing audio or video or setting up an audio/video production facility.
Progent's Application Experts Group offers in-depth consulting expertise and education in specific application fields such as ERP, MRP, accounting system customization, and Customer Relationship Management. Progent also can provide consulting, programming, and education for Microsoft applications such as Microsoft CRM, MS Office Project, Office Word, and Microsoft Office Excel. To find out additional information about Progent's consulting, custom programming, and education services for UNIX, Linux, Solaris, Apple macOS and OS X, or Microsoft applications, go to Progent's Business Application Experts Team.
Help Desk Support Options
Progent offers a variety of service offerings for Help Desk services including UNIX, Linux, Sun Solaris, Apple macOS and OS X, Cisco and Microsoft Help Desk Outsourcing Support Services, Virtual Help Desk Services, and Help Desk Process Consulting and Staffing.
Progent's Help Desk Outsourcing Services are designed primarily for companies who need the timely accessibility of an effective Help Desk but who have limited budgets and IT management resources. Progentís Virtual Help Desk is a seamless extension of your current Call Center resources. Progent can operate as a main Call Center for your business, serve as an escalation alternative for tough technical problems, or be ready in those situations when your ordinary service providers are too busy. Progent's Help Desk Call Center Consulting Services can assist you in building an effective new Help Desk Call Center or enhancing your current one, evaluating or programming Help Desk Call Center software products to meet the particular needs of your company, or providing supplemental staff to work remotely in conjunction with your in-house Help Desk Call Center resources during high-demand events like system upgrades.
Progent is a Microsoft-Certified Partner and has a large roster of Cisco-authorized network specialists. Progent's Call Center staff of experienced UNIX, Linux, Solaris, macOS and OS X, Cisco and Microsoft professionals can give your customers convenient communication with a reliable technical support team with extensive experience delivering telephone-based help and remote access troubleshooting for small and medium-size business networks. Progent's concentration is on giving the Call Center a positive image as a major contributor to business performance, and Progent's goal is to fix and not merely report problems. To find out more concerning Progent's Help Desk Call Center support, visit Progent's Help Desk Call Center Services.
Progent's Remote Service Technologies
Progent has developed a set of optimized tools, refined over many years of use, focused on allowing the highest standard of efficiency for delivering remote technical support and repair for small and midsize company information networks. Progent provides safe Virtual Private Network support for gateways from multiple leading vendors such as Microsoft, Cisco, Sonicwall and Watchguard. Secure VPN online access enables the engineers of Progent's remote service group to connect to your network remotely without violating network security.
Progent's powerful service database system includes comprehensive records for all service delivered to Progent's customers. Each active Progent staff consultant has the benefit of the history of services provided to each customer by any staff engineer. This archive of issues and solutions is organized as a conveniently retrievable proprietary knowledge base that enables Progent's online technical engineers to share their knowledge with the whole team to ensure that the quality of Progent's support services grows daily. Progent's partnerships with major industry leaders such as Cisco and Microsoft make available additional vast support databases as well as to manufacturers' internal engineering staff that allow Progent's online service experts to come up with the best resolutions quickly.
Talk to a UNIX, Linux, Solaris, Mac OS X or Cisco Network Support Specialist Now
To see how to ask a UNIX/Linux engineer or a Certified CCIE for urgent online consulting support in Delaware, phone 1-800-993-9400 or visit Expert Remote Computer Help.