If your company computer network is in Delaware you can now get quick phone-based access to a UNIX, Linux, Sun Solaris, Mac OS X or Cisco CCIE support specialist to help with urgent issues that threaten your network. Progent offers the services of among the largest teams of UNIX, Linux, Sun Solaris, Mac OS X and CCIE-certified consulting experts accessible remotely of any independent support organization in the country. The cost is competitive, charges are per minute, sign-up is immediate, and service is unbeatable.
If your Delaware company is far from major urban areas such as Wilmington, Dover, or Newark, contact with UNIX, Linux, Sun Solaris, or Mac OS X or CCIE-certified experts may be problematic when you have an emergency. This can cause a loss of revenue for your company, upset clients, unproductive workers, and distracted executives. By utilizing Progent's remote support, you have access to a Certified engineer who can provide expertise whenever you need it to get your computer network on line.
Since Progent charges for remote help by the minute, your company owes only for support delivered. Progent asks for no initialization surcharge. Some remote support organizations demand significant minimum payments or charge for every quarter hour or longer. Progent's by-the-minute granularity and straightforward billing mechanism avoid large invoices for speedy fixes.
If your Delaware company requires remote help for UNIX, Linux, Solaris, Apple macOS and OS X or Cisco technology, go to Progent's phone-based support, phone 866-776-4368, or refer to Contact Progent.
What Makes Progent's Remote Support Program Unique?
Progent's experienced staff of online support engineers possesses a broad range of world-class computer knowledge. This allows Progent's remote technical support experts to deal successfully with the most complex network trouble more quickly than is feasible with typical independent service organizations or with the in-house IT staff usually found in small or mid-size companies. Progent has developed the technology and skills to fix technical issues efficiently in a wide variety of network configurations that incorporate combinations of UNIX/Linux, Solaris, macOS and OS X, Microsoft Windows, and Cisco technologies. (See Progent's client testimonials.)
Progent's UNIX, Linux, Sun Solaris, Apple macOS and OS X, and CCIE engineers have qualified for advanced certifications such as Sun Certified Network Administrator, Red Hat RHCE, Red Hat Certified Technician, Apple Certified System Administrator, Apple Certified Support Professional, and Technical Coordinator (ACTC). Progent's remote service team members also hold a variety of high-level Cisco certifications such as Cisco CCIE in Routing and Switching and Voice, plus Cisco Certified CCNP, Network Associate, Security Professional (CCSP), Voice Professional (CCVP), and Design Professional.
In order to help businesses who run environments based on a mix of UNIX/Linux, Apple macOS and OS X, and Microsoft Windows operating systems, Progent's online support team can provide the expertise of support specialists with prestigious Microsoft certifications such as Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Solution Developer (MCSD). For delivering high-level security consulting, Progent offers remote support from engineers who hold a variety of security credentials including Certified Information Security Manager (CISM) consultants, CISSP specialists, and Information System Security Architecture Professional (ISSAP) consultants. The scope of Progent's technical knowledge coupled with Progent's group approach to fixing network difficulties streamlines service escalation, when called for, to specialists with relevant competence to resolve particularly tough jobs. This accelerates remediation of serious problems, prevents network downtime, and reduces maintenance bills.
For organizations throughout Delaware, Progent allows fast online contact with a UNIX/Linux, Solaris, macOS or OS X engineer for emergency help to fix information system issues that are impacting your business and are beyond the skill set of your on-hand network maintenance group. Progent's UNIX, Linux, Solaris, macOS and OS X, and CCIE-Certified network experts can interface with your network using advanced remote support technologies that allow them to deliver rapid and economical diagnosis and resolution of serious computer problems.
Troubleshooting Services Progent's Phone-based Support Specialists Can Offer Your Delaware Business
Progent's network engineers are qualified to provide advanced support for a comprehensive array of UNIX/Linux, Apple, Cisco, and Microsoft technologies including:
Online Expertise for UNIX, Linux, Sun Solaris, and macOS and OS X Environments
Progent's UNIX, Linux, Solaris, and Apple macOS and OS X phone-based computer support staff can assist Delaware small businesses to maintain a comprehensive array of information products and technologies including system infrastructure, messaging support, security expertise for computer systems and business operations, Microsoft Windows coexistence with UNIX/Linux, Sun Solaris, or macOS and OS X systems, VMware products for processor economization and streamlined administration, and moving from outdated systems to contemporary solutions based on newer versions of UNIX/Linux, Sun Solaris, Apple macOS and OS X, or MS Windows.
Progent's support professionals offer remote troubleshooting for systems based on leading variants of the UNIX OS including:
macOS and OS X,
IBM AIX Open UNIX,
SCO UNIX and
SGI/Irix or mainstream Linux products including
Debian GNU/Linux and
Cisco Network Infrastructure and Security Technology
Progent is unmatched in the computer support industry for providing immediate and affordable communication with Cisco CCIEs. CCIEs are high-level network engineers who earn this prestigious credential by passing strenuous testing administered by Cisco. The vast majority of Cisco CCIEs are hired by big corporations or nationwide ISPs, and consequently their expertise is not readily accessible to smaller companies.
Progent is among the only computer support organizations that ensures that Cisco CCIEs are accessible to help small and medium sized businesses. Also, Progent can provide quick contact with a Cisco CCIE by telephone so your company can receive immediate assistance for critical network problems that are impacting your business but are not within the experience of your usual system support group. Progent's CCIE support experts can tie into your system by utilizing the latest on-line troubleshooting tools in order to perform rapid and economical analysis and resolution of urgent system trouble. For additional information on Progent's expertise in Cisco infrastructure, see Cisco Network Consulting Support.
Microsoft Certified Partner for Remote Technical Support for Microsoft Windows
Progent's Microsoft-premier remote service experts can deliver computer system repair and IT support for all Microsoft server technologies. Progent is a Microsoft Partner and can offer your company the expertise of support engineers who can help you with a broad variety of platform expertise including
Windows Server 2019 migration consulting,
Windows Server 2016 hybrid cloud integration,
Windows Server 2012 R2 consulting,
Windows Server 2008 R2 support,
MS Exchange Server 2019 planning and configuration,
Microsoft Exchange Server 2016 planning and deployment, Microsoft Exchange Server 2013 configuration,
Microsoft Exchange 2010 monitoring and support,
SharePoint Server 2016 migration expertise,
SharePoint Server 2019 design and deployment,
Microsoft Skype for Business Server planning and deployment support and Lync 2010 migration, Forefront TMG 2010 administration and ISA Server 2006 migration, MS SQL Server 2017 consulting,
Microsoft SQL Server 2016 integration and programming, and SQL Server 2014 consulting,
System Center 2016 Operations Manager (SCOM 2016) hybrid cloud monitoring and analytics,
System Center 2012 Operations Manager network monitoring,
Project Server training,
Small Business Server support, and
Windows 2012 R2 Essentials cloud integration.
Certified Security Specialists
Progent offers you access to qualified CISM, CISA and CISSP security consultants who can deliver a range of system protection solutions that can bolster the protection of your UNIX/Linux, Solaris, or Apple macOS and OS X network against internal or external threats or assist you to recuperate rapidly from an attack. Security solutions available from Progent include: comprehensive security analysis using tools such as GFI LANguard Network Security Scanner, NMAP Port Scanner, and products from Solar Winds and Hydra; fast recovery from virus and worm attacks; configuring firewalls; designing secure architectures for remote and mobile access; securing your messaging system against spam and directory harvest attacks; and setting up continual automated monitoring. For more about Progent's security services for small and medium-size companies, go to Progent's Consulting Services for Network Security.
Applications Support: Training, Development, Troubleshooting
Progent's Apple Mac technology experts can promote the creative aspect of Macintosh computing by offering consulting services and training in imaging, audio, and video. Progent's support professionals offer expertise in a range of Mac applications including Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with specific projects such as scanning or digitizing audio or video or setting up an audio/video post-production studio.
Progent's Application Experts Team offers in-depth consulting support and training in special application areas such as Enterprise Requirements Planning, MRP, custom financial systems, and Customer Relationship Management. Progent also offers expertise, customization, and education for popular Microsoft business applications such as CRM, Project, MS Word, and Excel. To read additional information about Progent's consulting, customization, and education services for UNIX, Linux, Sun Solaris, Apple macOS and OS X, or Microsoft applications, go to Progent's Business Application Experts Services.
Help Desk Service and Outsourcing Options
Progent provides several service offerings for Help Desk Call Center services : UNIX, Linux, Sun Solaris, macOS and OS X, Cisco and Microsoft Help Desk Call Center Outsourcing Services, Virtual Help Desk Support Services, and Helpdesk Operations Consulting and Staffing Services.
Progent's Help Desk Call Center Outsourcing Services are designed mainly for businesses who need the immediate accessibility of an effective Help Desk Call Center but who have relatively small budgets and internal support resources. Progentís Virtual Help Desk is a transparent extension of your current Help Desk staff. Progent can operate as a primary Call Center for your business, serve as an escalation alternative for the most challenging technical issues, or be ready in overflow situations when your ordinary service providers are swamped. Progent's Help Desk Call Center Consulting Services can assist you in building an effective new Help Desk or improving your existing one, selecting or programming Help Desk Call Center application software to address the particular requirements of your company, or adding supplemental personnel to work remotely with your in-house Help Desk Call Center group to deal with demanding events like system upgrades.
Progent is a Microsoft-Certified Partner and maintains a skilled roster of Cisco-authorized network experts. Progent's Help Desk Call Center team of experienced UNIX/Linux, Solaris, Apple macOS and OS X, Cisco and Microsoft professionals are available to provide your customers instant contact with a large technical support team with extensive experience in telephone-based support and remote access troubleshooting for small and midsize business information systems. Progent's focus is on giving the Help Desk a respected recognition as a key contributor to company productivity, and Progent's goal is to fix and not merely record problems. To read more about Progent's Help Desk Call Center support, refer to Progent's Help Desk Call Center Services.
Progent's Online Technical Support Technologies
Contact a UNIX, Linux, Sun Solaris, Apple Mac or Cisco Network Assistance Expert Immediately
Progent's powerful service database system keeps extensive documentation of all support delivered to Progent's clients. Every active Progent team consultant has the benefit of the details of services delivered to every customer by any staff member. This history of trouble tickets and solutions is structured as an easily retrievable proprietary database that permits Progent's remote technical experts to communicate their knowledge company-wide to make sure that the effectiveness of Progent's support services grows daily. Progent's partnerships with key industry leaders including Cisco and Microsoft permit access to other vast technical support knowledge bases and to vendors' in-house support personnel that allow Progent's online service specialists to arrive at the optimal resolutions promptly.
To learn how you can ask a UNIX, Linux, Sun Solaris, Apple macOS or OS X engineer or a Cisco certified CCIE for urgent online consulting support in Delaware, phone 1-800-993-9400 or go to Urgent Remote Computer Support.