If your company computer network is in the state ofDelawareyou can now get fast phone-based access to a UNIX, Linux, Solaris, Apple Mac OS X or CCIE-certified consultant to assist with critical issues affecting your IT network. Progent maintains among the largest teams of UNIX and CCIE-certified support professionals accessible remotely of any nationwide service organization in the U.S. Rates are reasonable, charges are by the minute, engagement is quick, and support is world class.
If yourDelawarenetwork is based far from more populated metropolitan neighborhoods includingWilmington, Dover, or Newark, access to UNIX or CCIE-certified engineers may be problematic when there's a network crash. This can result in lost income for your business, upset clients, unproductive workers, and defocused executives. By contacting Progent, you can get in touch with a Premier engineer ready to offer assistance when you require it to get your system operating.
Because Progent charges for phone support per minute, your company pays only for support received. Progent imposes no startup charge. Some remote support firms demand significant minimum payments or bill for every quarter hour or more. Progent's one-minute granularity and simple pricing model eliminate large bills for quick repairs.
If your Delaware company requires remote assistance for UNIX, Linux, Sun Solaris, Apple macOS and OS X or Cisco technology, visit Progent's remote support, phone 866-776-4368, or refer to Contact Progent.
Why is Progent's Online Technical Support Program Special?
Progent's seasoned team of remote consulting professionals offers a wide range of world-class computer knowledge. This allows Progent's online service experts to deal successfully with the most complex technical problems faster than is feasible with typical third-party support firms or with the internal support staff usually found in small or mid-size companies. Progent has developed the tools and experience to repair technical issues economically in a wide variety of computer configurations that incorporate mixtures of UNIX/Linux, Solaris, macOS and OS X, Microsoft Windows, and Cisco products. (Refer to Progent's client testimonials.)
Progent's UNIX, Linux, Solaris, macOS and OS X, and CISCO CCIE engineers have been awarded major credentials such as Sun Certified Network Administrator, Red Hat RHCE, Red Hat Certified Technician, Apple ACSA, Apple Certified Support Professional, and Apple Certified Technical Coordinator. Progent's online service experts also have a number of key Cisco credentials such as Cisco Certified Internet Expert in Routing/Switching and Security, plus Cisco Certified CCNP, Network Associate (CCNA), Security Professional, Voice Professional, and Design Associate.
To assist companies who run environments powered by a combination of UNIX, Linux, Solaris, Apple macOS and OS X, and Microsoft technology, Progent's remote support group offers the expertise of engineers with important Microsoft credentials such as Microsoft Certified Systems Engineer, Desktop Support Technician, and Application Developer (MCAD). To provide company-wide security consulting, Progent provides online contact with professionals with important security certifications including CISM Engineers, Certified Information Systems Security Professional (CISSP) experts, and Information System Security Architecture Professional (ISSAP) engineers. The scope of Progent's expertise combined with Progent's group approach to fixing technical problems allows trouble ticket escalation, when called for, to experts with relevant background to deal with unusually intractable problems. This accelerates resolutions of serious problems, avoids system disruption, and minimizes maintenance invoices.
For companies anywhere in Delaware, Progent enables immediate remote access to a UNIX, Linux, Sun Solaris, Apple macOS or OS X engineer for emergency help to fix network issues that are threatening your business and are beyond the scope of your in-house computer maintenance group. Progent's UNIX, Linux, Sun Solaris, Apple macOS and OS X, and CCIE-Certified engineers can connect to your system by means of the latest remote troubleshooting tools in order to deliver fast and economical diagnosis and remediation of serious network problems.
Troubleshooting Services Progent's Remote Support Experts Can Provide Your Delaware Company
Progent's network consultants can provide advanced assistance for an extensive array of UNIX, Apple, Cisco, and Microsoft technologies such as:
Online Troubleshooting and Consulting for UNIX/Linux, Sun Solaris, and Apple macOS and OS X Environments
Progent's UNIX/Linux, Solaris, and macOS and OS X remote computer service staff can assist Delaware companies to maintain a comprehensive assortment of IT products and technologies such as network architecture, email support, security expertise for networks and business operations, Windows coexistence with UNIX/Linux, Sun Solaris, or Apple macOS and OS X platforms, virtual server technologies for server economization and streamlined administration, and moving from legacy applications to contemporary environments powered by updated versions of UNIX/Linux, Solaris, macOS and OS X, or Microsoft Windows.
Progent's service professionals can provide remote technical help for systems powered by popular versions of UNIX including:
macOS and OS X,
IBM AIX Open UNIX,
HP-UX (Hewlett Packard UNIX),
Berkeley UNIX (BSD),
SCO UNIX and
Silicon Graphics IRIX or familiar Linux platforms such as
Cisco Network Architecture and Security Solutions
Progent is unmatched in the computer support industry for providing fast and affordable communication with Cisco CCIEs. Cisco-certified CCIEs are sought-after networking engineers who earn this advanced certification by passing thorough examinations supervised by Cisco. Usually CCIEs are hired by big corporations or nationwide ISPs, and as a result their help is not easily available to the general public.
Cisco Authorized engineers from Progent can help your business to plan, setup, and manage a converged information system that can streamline operations, cut expenses, and accelerate the path to profitability. By offering Cisco broadband routers expertise with Cisco Catalyst switches support and Cisco wireless products configuration help, Progent can greatly increase the strategic value of your integrated network in Delaware. To see additional information on Progent's expertise in Cisco network appliances, see Cisco Technology Consulting Services.
Microsoft Partner for Phone-based Technical Support for MS Windows
Progent's Microsoft-premier online support experts can provide computer troubleshooting and consulting help for the complete line of Microsoft server technologies. Progent is a Microsoft Partner and can provide your business the expertise of consulting engineers who can help you with a wide range of technology expertise such as
Microsoft Windows Server 2019 migration services,
Windows Server 2016 hybrid cloud planning and deployment,
Windows Server 2012 R2 migration,
Microsoft Exchange Server 2019 deployment,
MS Exchange 2016 migration, Microsoft Exchange 2013 configuration,
SharePoint 2019 design and configuration,
SharePoint Server 2016 migration and hybrid deployment consulting,
Microsoft Teams consulting,
Skype for Business integration consulting and Lync 2010 migration, Microsoft Forefront Threat Management Gateway administration and ISA Server 2006 migration, Microsoft SQL Server 2019 planning and deployment consulting, Microsoft SQL Server 2017 expertise,
SQL Server 2016 integration and development, and SQL Server 2014 consulting,
System Center 2016 Operations Manager (SCOM 2016) hybrid cloud monitoring and analytics,
System Center 2012 Operations Manager monitoring and reporting,
Project Server training,
SBS Server support, and
Windows Essentials migration and cloud integration.
Certified Security Professionals
Progent provides you access to accredited CISA, CISM, and ISSAP security professionals who offer a variety of system protection services to improve the defenses of your UNIX, Linux, Sun Solaris, or macOS and OS X environment against attacks or help your business to revive fast from an assault. Security services offered by Progent include: comprehensive security audits utilizing utilities such as GFI LANguard Network Security Scanner, AMAP Application Scanner, and products from Solar Winds and Netcat; rapid recovery from virus and worm attacks; setting up firewalls; designing secure architectures for off-site and mobile connectivity; securing your email infrastructure against viruses, spam and DHA attacks; and setting up round-the-clock network monitoring. To read additional information on Progent's security expertise for small and midsize companies, refer to Progent's Professional Support for Network Security.
Business Applications Support: Training, Custom Programming, Troubleshooting
Progent's Mac technology consultants can support the creative facets of Mac computing by providing consulting services and education in imaging, audio, and video. Progent's consultants offer help in a variety of Mac programs such as Adobe Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and After Effects. Progent can also help you with specific jobs such as capturing or digitizing audio or video or setting up an audio/video production studio.
Progent's Application Experts Team offers professional consulting support and training in special application fields such as ERP, Manufacturing Requirements Planning, accounting system customization, and Customer Relationship Management. Progent also can provide expertise, customization, and training for familiar Microsoft business applications such as CRM, Microsoft Office Project, Office Word, and MS Excel. For more on Progent's consulting, custom programming, and education services for UNIX, Linux, Solaris, macOS and OS X, or Microsoft applications, refer to Progent's Applications Experts Group.
Help Desk Support Options
Progent offers a variety of service offerings for Help Desk Call Center services including UNIX/Linux, Sun Solaris, Apple macOS and OS X, Cisco and Microsoft Help Desk Call Center Outsourcing Services, Virtual Help Desk Services, and Helpdesk Operations Consulting and Staffing.
Progent's Help Desk Call Center Outsourcing Services are intended primarily for businesses who require the timely availability of an effective Help Desk but who have limited funds and IT management resources. Progentís Virtual Help Desk is a seamless extension of your current Helpdesk team. Progent can operate as a primary Help Desk Call Center for your organization, serve as an escalation resource for tough technical issues, or be available in overflow situations when your other service providers are swamped. Progent's Call Center Consulting Services can assist you in building an effective new Call Center or improving your existing one, selecting or customizing Call Center software products to meet the special needs of your business, or providing supplemental staff to work online with your internal Call Center group to deal with high-demand events such as software migrations. To learn more concerning Progent's Help Desk support, see Progent's Help Desk Call Center Support.
Progent's Remote Service Tools
Progent has deployed an arsenal of customized tools, evolved during years of use, dedicated to allowing the most advanced quality of efficiency for delivering online engineering support and troubleshooting for small and medium-size business IT networks. Progent offers secure Virtual Private Network support for VPN gateways from a variety of leading vendors such as Microsoft, Cisco, Sonicwall and Watchguard. Protected VPN offsite access allows the consultants of Progent's remote service group to interface to your network without violating corporate security.
Progent's highly evolved service database application stores extensive histories of all service delivered to Progent's clients. Every authorized Progent staff consultant has the benefit of the details of support provided to each customer by any team engineer. This database of problems and resolutions is structured as a conveniently retrievable proprietary database that permits Progent's remote support experts to share their experiences with the whole team to make sure that the quality of Progent's support services grows daily. Progent's certifications with key industry leaders such as Cisco and Microsoft make available additional extensive technical support knowledge bases and to manufacturers' in-house support staff that enable Progent's online consulting experts to arrive at the optimal resolutions promptly.
Talk to a UNIX, Linux, Solaris, Mac OS X or Cisco Network Support Expert Now
To see how you can contact a UNIX, Linux, Solaris, macOS or OS X consultant or a Cisco certified CCIE for emergency phone-based consulting expertise in Delaware, phone 1-800-993-9400 or go to Expert Remote Computer Help.