If your business computer network is inDelawareyou can now get fast phone-based contact with a UNIX or CCIE-certified expert to help with the toughest issues that threaten your computer network. Progent offers the services of among the most extensive groups of UNIX, Linux, Sun Solaris, Mac OS X and Cisco CCIE consulting experts available remotely of any independent support firm in the country. Rates are affordable, charges are per minute, sign-up is immediate, and service is unbeatable.
In case yourDelawaresmall business is situated far from larger urban areas includingWilmington, Dover, or Newark, contact with UNIX, Linux, Sun Solaris, or Mac OS X or Cisco CCIE engineers is often problematic during a network crash. This can result in lost income for your company, upset customers, unproductive workers, and defocused management. By contacting Progent's remote support, you have access to a Premier engineer ready to offer assistance whenever you have to have it to keep your computer network running.
Since Progent charges for remote help per minute, your business pays exclusively for services delivered. Progent imposes no initialization fee. Many remote consulting organizations apply substantial minimum time requirements or charge for every fifteen minutes or longer. Progent's by-the-minute granularity and simple billing mechanism avoid unexpectedly large bills for speedy fixes.
If your Delaware company needs online help for UNIX/Linux, Sun Solaris, Apple macOS and OS X or Cisco technology, go to Progent's remote support, call 866-776-4368, or visit Contact Progent.
What Makes Progent's Online Support Program Special?
Progent's experienced staff of remote support engineers offers a broad array of world-class information technology knowledge. This enables Progent's online technical support specialists to resolve the most complex technical problems faster than is feasible with typical independent service organizations or with the internal IT resources usually found in small or mid-size businesses. Progent has developed the tools and skills to repair technical issues economically in a wide variety of computer environments that feature mixtures of UNIX, Linux, Sun Solaris, macOS and OS X, Microsoft, and Cisco technologies. (See Progent's customer testimonials.)
Progent's UNIX/Linux, Solaris, Apple macOS and OS X, and CISCO CCIE engineers have earned major credentials such as Certified Network Administrator for Solaris, Red Hat Certified Engineer, Red Hat Certified Technician (RHCT), Apple Certified System Administrator, Support Professional (ACSP), and Technical Coordinator (ACTC). Progent's remote support team members also have a variety of high-level Cisco certifications which include Cisco Certified Internet Expert (CCIE) in Routing/Switching, Security, and Voice, plus Cisco Certified CCNP, Network Associate (CCNA), Security Professional (CCSP), CCVP, and Design Associate.
In order to assist companies who maintain environments incorporating a mix of UNIX, Linux, Solaris, macOS and OS X, and Microsoft operating systems, Progent's remote support team offers the assistance of engineers who hold prestigious Microsoft certifications such as Microsoft Certified Systems Engineer, Desktop Support Technician, and Application Developer (MCAD). For delivering company-wide security expertise, Progent offers phone-based support from engineers who have qualified for major security credentials including Certified Information Security Manager Engineers, Certified Information Systems Security Professional specialists, and Information System Security Architecture Professional consultants. The scope of Progent's technical knowledge combined with Progent's cooperative approach to repairing technical difficulties streamlines trouble ticket escalation, if needed, to experts with sufficient background to resolve unusually tough problems. This speeds up resolutions of emergency network problems, avoids network downtime, and minimizes maintenance invoices.
For organizations anywhere in Delaware, Progent offers fast remote access to a UNIX/Linux, Sun Solaris, Apple macOS or OS X specialist for critical assistance to troubleshoot computer problems that are impacting your business but are outside the scope of your in-house IT support resources. Progent's UNIX/Linux, Sun Solaris, macOS and OS X, and Cisco CCIE-Certified network experts can interface with your system with advanced remote support utilities that allow them to provide quick and efficient analysis and repair of critical computer problems.
Troubleshooting Services Progent's Online Consulting Experts Can Provide Your Delaware Company
Progent network consultants are qualified to deliver expert assistance for a comprehensive set of UNIX, Apple Mac, Cisco, and Windows products and technologies including:
Online Expertise for UNIX, Linux, Sun Solaris, and macOS and OS X Systems
Progent's UNIX, Linux, Sun Solaris, and Apple macOS and OS X online computer service team can assist Delaware small businesses with a large array of information products and technologies including network architecture, messaging support, security consulting for networks and company processes, Microsoft Windows integration with UNIX/Linux, Sun Solaris, or macOS and OS X systems, virtual server products for processor economization and centralized administration, and migration from out-of-date applications to modern environments based on newer versions of UNIX/Linux, Solaris, Apple macOS and OS X, or Windows.
Progent's service professionals can provide online technical help for systems based on leading variants of UNIX including:
macOS and OS X,
IBM AIX OS,
Berkeley UNIX (BSD),
Silicon Graphics IRIX (SGI/IRIX) or familiar Linux platforms such as
Debian GNU/Linux and
Cisco Network Architecture and Security Solutions
Progent is unmatched in the network support industry for providing immediate and affordable access to Cisco Certified Internetwork Experts (CCIEs). Cisco-certified CCIEs are sought-after network professionals who are awarded this rare certification by passing intense testing given by Cisco. Usually Cisco CCIEs are employed by big corporations or national Internet service providers (ISPs), and consequently their skills are not readily available to the general public.
Progent is one of the few network support firms that makes sure that CCIEs are accessible to help small and medium sized businesses. Also, Progent facilitates convenient access to a Cisco CCIE by telephone so that you can benefit from timely assistance for critical system issues that are impacting your business but are beyond the scope of your usual network maintenance resources. Progent's CCIE engineers can access your environment using secure on-line troubleshooting technology to execute fast and affordable analysis and remediation of urgent system trouble. To see additional information concerning Progent's expertise in Cisco network appliances, visit Cisco Network Consulting Support.
Microsoft Partner for Phone-based Expertise for MS Windows
Progent's Microsoft-premier remote support professionals offer network repair and IT help for all Microsoft server platforms. Progent is a Microsoft Certified Partner and can provide your business the expertise of support professionals who can assist your company with a broad range of technology expertise such as
Microsoft Windows Server 2019 migration services,
Windows Server 2016 hybrid cloud planning and deployment,
Windows Server 2012 R2 consulting,
Microsoft Exchange 2019 Server planning and configuration,
Microsoft Exchange Server 2016 planning and deployment, Exchange 2013 consulting,
SharePoint 2019 design and configuration,
SharePoint 2016 migration consulting,
Microsoft Teams consulting,
Microsoft Skype for Business Server planning and deployment support and Microsoft Lync maintenance, Microsoft Forefront TMG 2010 administration and ISA Server 2006 migration, Microsoft SQL Server 2019 integration expertise, MS SQL Server 2017 consulting,
Microsoft SQL Server 2016 integration and programming, and SQL Server 2014 support,
System Center 2016 Operations Manager hybrid cloud monitoring and analytics,
Microsoft System Center 2012 Operations Manager monitoring and reporting,
Project Server training,
SBS Server consulting, and
Windows 2012 R2 Essentials migration and cloud integration.
Certified System Security Experts
Progent offers you access to accredited CISM and ISSAP security professionals who offer a range of system protection services to enhance the resistance of your UNIX, Linux, Sun Solaris, or macOS and OS X network against internal or external threats or help your business to revive fast from an attack. Security services provided Progent include: in depth security analysis using tools such as GFI LANguard, NMAP Port Scanner, and software from Metasploit and Netcat; rapid recuperation from virus and worm attacks; integrating firewalls; designing safe architectures for off-site and mobile connectivity; protecting your email infrastructure from viruses, spam and DHA attacks; and offering 24x7 network monitoring. To find out additional information concerning Progent's security support for small and midsize companies, go to Progent's Professional Services for System Security.
Business Applications Support: Training, Development, Integration
Progent's Mac technology consultants can promote the creative aspect of Mac environments by offering help services and education in graphics, audio, and video. Progent's consultants offer expertise in a variety of Apple Mac programs including Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and After Effects. Progent can also help you with specific projects such as capturing or digitizing audio or video or setting up an audio/video post-production studio.
Progent's Application Experts Group can supply professional consulting support and education in special application fields such as ERP, Manufacturing Requirements Planning, accounting system customization, and Customer Relationship Management. Progent also can provide expertise, custom programming, and education for Microsoft applications including CRM, MS Office Project, Microsoft Office Word, and Excel. To learn more information on Progent's consulting, programming, and education services for UNIX, Linux, Sun Solaris, Apple macOS and OS X, or Microsoft applications, see Progent's Business Application Experts Team.
Help Desk Call Center Service and Outsourcing Alternatives
Progent offers three service offerings for Help Desk services that include UNIX/Linux, Sun Solaris, macOS and OS X, Cisco and Microsoft Call Center Outsourcing Services, Virtual Helpdesk Support Services, and Help Desk Process Consulting and Staffing Services.
Progent's Call Center Outsourcing Services are designed mainly for companies who require the immediate availability of a professional Help Desk but who have limited funds and internal support resources. Progentís Virtual Help Desk is a transparent extension of your existing Call Center staff. Progent can operate as a primary Call Center for your organization, represent an escalation resource for tough technical problems, or be available in those situations when your other resources are too busy. Progent's Call Center Consulting Services can aid you in building an effective new Help Desk Call Center or improving your current one, evaluating or customizing Help Desk application software to meet the special needs of your company, or adding supplemental staff to operate online in conjunction with your internal Call Center resources to deal with demanding scenarios such as software migrations. To read additional information about Progent's Call Center support and outsourcing, go to Progent's Help Desk Support.
Progent's Remote Service Tools
Talk to a UNIX, Linux, Solaris, Mac OS X or Cisco Technical Support Expert Now
Progent's highly evolved service reporting system keeps comprehensive histories for all support provided to Progent's clients. Each authorized Progent staff consultant has the benefit of the details of support provided to each customer by any staff member. This history of issues and solutions is structured as a readily retrievable proprietary database that allows Progent's remote support engineers to communicate their experiences with the whole team to ensure that the value of Progent's support grows over time. Progent's certifications with key industry leaders such as Cisco and Microsoft make available other vast technical support knowledge bases as well as to manufacturers' in-house support personnel that enable Progent's online consulting specialists to arrive at the best resolutions quickly.
To learn how to get in touch with a UNIX, Linux, Sun Solaris, Apple macOS or OS X engineer or a Certified CCIE for emergency phone-based engineering expertise in Delaware, call 1-800-993-9400 or visit Urgent Remote Network Support.