Delaware Linux/UNIX Technical Support
Remote Contact with a
UNIX, Linux, Sun Solaris, or macOS and OS X Engineer
If your company computer network is in the state ofDelawareyou now have quick remote access to a UNIX or Cisco CCIE consultant to resolve critical problems that threaten your IT network. Progent offers the services of among the most extensive teams of UNIX, Linux, Sun Solaris, Mac OS X and CCIE-certified consulting experts available by phone of any independent support firm in the United States. The cost is competitive, billing is per minute, engagement is quick, and support is world class.
In case yourDelawaresmall business is situated away from major metropolitan areas likeWilmington, Dover, or Newark, access to UNIX, Linux, Solaris, or Apple Mac OS X or Cisco CCIE engineers could be problematic when there's a crisis. This can result in a loss of income for your business, angry clients, idle workers, and distracted management. By calling Progent, you have access to a Premier consultant ready to offer expertise when you require it to get your computer network on line.
Because Progent charges for remote support by the minute, your business pays just for technical help delivered. Progent imposes no initialization surcharge. Some online service companies have substantial minimum time requirements or charge for every quarter hour or more. Progent's one-minute granularity and simple billing model save you from large bills for fast solutions.
If your Delaware business requires remote help for UNIX/Linux, Solaris, Apple macOS and OS X or Cisco technology, go to Progent's remote support, call
What Makes Progent's Remote Technical Support Program Unique?
Progent's experienced team of remote support professionals possesses a wide array of in-depth information technology skills. This allows Progent's online service experts to deal successfully with the most complex network trouble faster than is feasible with ordinary independent service organizations or with the internal support resources commonly available to small or mid-size companies. Progent has refined the technology and skills to repair problems efficiently in many different network configurations that incorporate combinations of UNIX/Linux, Sun Solaris, macOS and OS X, Microsoft Windows, and Cisco products. (See Progent's client testimonials.)
Progent's UNIX, Linux, Sun Solaris, macOS and OS X, and CCIE consultants have been awarded major certifications such as Sun Solaris SCNA, Red Hat Certified Engineer (RHCE), Red Hat RHCT, Apple Certified System Administrator, Apple Certified Support Professional, and Technical Coordinator (ACTC). Progent's online support experts also hold a variety of key Cisco certifications which include Cisco Certified Internet Expert (CCIE) in Routing/Switching, Security, and Voice, plus Cisco Certified CCNP, CCNA, Security Professional (CCSP), Voice Professional, CCDA and CCDP.
In order to assist businesses who maintain networks incorporating a mix of UNIX/Linux, Apple macOS and OS X, and Microsoft Windows operating systems, Progent's online support team offers the help of support specialists have earned prestigious Microsoft certifications including Microsoft Certified Systems Engineer, Desktop Support Technician, and Application Developer (MCAD). For delivering company-wide security expertise, Progent provides online support from professionals with recognized security certifications including CISM Engineers, CISSP specialists, and ISSAP engineers. The scope of Progent's technical knowledge coupled with Progent's group approach to repairing technical difficulties allows service escalation, if appropriate, to specialists with sufficient background to deal with unusually tough jobs. This speeds up resolutions of serious problems, avoids system disruption, and reduces maintenance bills.
For companies throughout Delaware, Progent allows immediate remote contact with a UNIX/Linux, Sun Solaris, macOS or OS X specialist for critical help to fix computer problems that are damaging business productivity but are not within the skill set of your on-hand network support organization. Progent's UNIX/Linux, Solaris, macOS and OS X, and Cisco CCIE-Premier engineers can interface with your computer environment via advanced remote support tools in order to deliver fast and efficient analysis and remediation of serious network issues.
Troubleshooting Services Progent's Phone-based Consulting Experts Can Offer Your Delaware Business
Progent network consultants can offer advanced support for an extensive set of UNIX, Apple Mac, Cisco, and Microsoft products and technologies including:
Online Support Services for UNIX, Linux, Solaris, and macOS and OS X Environments
Progent's UNIX, Linux, Solaris, and Apple macOS and OS X phone-based technical service staff can help Delaware companies with a broad assortment of computer products and technologies including system infrastructure, email support, security consulting for networks and business operations, Windows coexistence with UNIX/Linux, Sun Solaris, or macOS and OS X platforms, virtual server technologies for processor consolidation and centralized administration, and migration from dated systems to current solutions powered by updated versions of UNIX, Linux, Sun Solaris, Apple macOS and OS X, or MS Windows.
Progent's support experts can provide remote troubleshooting for computers powered by popular derivatives of the UNIX platform such as: Apple macOS and OS X, Sun Solaris, IBM AIX OS, HP-UX (Hewlett Packard UNIX), Berkeley UNIX (BSD), SCO and SGI/Irix or common Linux platforms including RedHat, SUSE, Debian-GNU and Slackware.
Cisco Network Architecture and Security Products
Progent leads the network support industry for offering fast and affordable communication with Cisco Certified Internetwork Experts (CCIEs). Cisco-certified CCIEs are sought-after networking engineers who earn this advanced credential by completing strenuous testing given by Cisco. Usually Cisco CCIEs are employed by large enterprises or national Internet service providers, and consequently their help is not easily available to small and mid-size businesses.
Progent is one of the few network support providers that ensures that Cisco CCIEs stay available to help small and medium sized businesses. Also, Progent facilitates fast contact with a Cisco CCIE via telephone so your company can get timely help for complex network problems that are hurting your productivity but are not within the experience of your ordinary system support resources. Progent's CCIE support experts can access your network by means of secure on-line support technology to perform quick and affordable diagnosis and remediation of urgent system trouble.
Cisco Certified experts from Progent can help your business to design, setup, and manage a converged business network that can streamline operations, lower expenses, and accelerate the path to profitability. By offering Cisco integrated services routers experience with Cisco Catalyst switches support and Cisco Aironet wireless technology integration assistance, Progent can significantly increase the strategic value of your information system in Delaware. To see more about Progent's expertise in Cisco infrastructure, see Cisco Technology Consulting Expertise.
Microsoft Certified Partner for Remote Consulting for Windows
Progent's Microsoft-certified online service experts can deliver computer system repair and IT help for all Microsoft server platforms. Progent is a Microsoft Certified Partner and can provide your company the assistance of support engineers who can assist you with a broad variety of technology expertise including
Microsoft Windows Server 2022 planning and migration services, Windows Server 2019 migration services,
Windows Server 2016 hybrid cloud integration,
Windows Server 2012 R2 consulting,
Microsoft Exchange 2019 Server planning and configuration,
Microsoft Exchange 2016 Server migration, Exchange Server 2013 configuration,
SharePoint 2019 planning and deployment,
SharePoint 2016 migration and hybrid integration expertise,
Microsoft Teams configuration help,
Microsoft Skype for Business Server planning and deployment consulting and Lync 2010 maintenance, Microsoft Forefront Threat Management Gateway 2010 administration and ISA Server migration, Microsoft SQL Server 2019 planning and deployment consulting, Microsoft SQL Server 2017 expertise,
SQL Server 2016 integration and programming, and SQL Server 2014 support,
System Center 2016 Operations Manager hybrid cloud infrastructure monitoring and analytics,
Microsoft System Center 2012 Operations Manager (SCOM 2012) monitoring and reporting,
Project Server training,
Small Business Server 2011 support, and
Windows Essentials cloud integration.
Certified Network Security Engineers
Progent provides you the services of expert CISM, CISA and CISSP security professionals who can deliver a variety of system protection solutions that can improve the resistance of your UNIX, Linux, Sun Solaris, or Apple macOS and OS X environment against assaults or help you to recuperate quickly from an attack. Security services offered by Progent include: comprehensive security audits using tools such as GFI LANguard NSS, NMAP Port Scanner, and products from Metasploit and Netcat; efficient recovery from virus and worm attacks; setting up firewalls; establishing safe techniques for remote and mobile access; securing your messaging infrastructure against viruses, spam and DHA attacks; and implementing 24x7 network monitoring. To learn additional information about Progent's security support for small and medium-size businesses, refer to Progent's Professional Services for System Security.
Applications Services: Online Classes, Customization, Problem Solving
Progent's Mac technology experts can support the creative facets of Macintosh computing by offering help services and education in graphics, audio, and video. Progent's support professionals can provide help in a range of Mac programs including Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and After Effects. Progent can also help you with specific projects such as capturing or digitizing audio or video or configuring an audio/video production studio.
Progent's Application Experts Team can supply in-depth consulting support and training in specific application areas such as Enterprise Requirements Planning, Manufacturing Requirements Planning, accounting system customization, and Customer Relationship Management. Progent also offers expertise, customization, and education for familiar Microsoft applications including CRM, MS Office Project, MS Office Word, and MS Excel. To read additional information on Progent's consulting, custom programming, and education services for UNIX, Linux, Solaris, Apple macOS and OS X, or Microsoft applications, refer to Progent's Applications Experts Services.
Call Center Service and Outsourcing Options
Progent provides several service offerings for Help Desk assistance that include UNIX/Linux, Sun Solaris, macOS and OS X, Cisco and Microsoft Help Desk Call Center Outsourcing Support Services, Virtual Help Desk Support Services, and Helpdesk Consulting and Staffing.
Progent's Help Desk Outsourcing Services are intended primarily for companies who need the immediate availability of a professional Help Desk but who have relatively small budgets and IT management bandwidth. Progent's Virtual Help Desk is a seamless extension of your existing Help Desk team. Progent can act as a main Call Center for your business, serve as an escalation resource for tough technical problems, or be ready in those situations when your other service providers are too busy. Progent's Help Desk Consulting Services can aid you in establishing an efficient new Call Center or improving your existing one, evaluating or customizing Help Desk software products to meet the particular needs of your company, or adding supplemental staff to operate online in conjunction with your internal Help Desk Call Center group to handle high-demand scenarios such as software migrations.
Progent is a Microsoft Partner and has a large roster of Cisco-certified networking experts. Progent's Help Desk Call Center staff of seasoned UNIX, Linux, Solaris, macOS and OS X, Cisco and Microsoft professionals are ready to provide your customers convenient access to a large technical support resource with years of experience in phone help and remote access troubleshooting for small and midsize business networks. Progent's focus is on earning the Help Desk Call Center a respected image as a solid driver of business productivity, and Progent's goal is to resolve rather than merely record problems. For more concerning Progent's Help Desk Call Center service and outsourcing, see Progent's Help Desk Call Center Services.
Progent's Remote Service Technologies
Progent has deployed a collection of customized tools, evolved over more than two decades of use, focused on promoting the most advanced quality of efficiency for providing online engineering support and troubleshooting for small and midsize company information networks. Progent provides secure VPN support for gateways from multiple leading sources such as Microsoft, Cisco, Sonicwall and Watchguard. Protected VPN offsite access enables the consultants of Progent's online support team to connect to your network remotely without breaching corporate security.
Progent's highly evolved service database application keeps comprehensive documentation for all support provided to Progent's customers. Every authorized Progent staff engineer has access to the specifics of support rendered to every customer by any staff member. This archive of trouble tickets and solutions is structured as an easily retrievable proprietary database that allows Progent's online technical engineers to share their experiences with the whole team to ensure that the efficiency of Progent's support improves over time. Progent's partnerships with key vendors such as Cisco and Microsoft permit access to additional vast support knowledge bases as well as to vendors' in-house support personnel that allow Progent's online service specialists to find the best solutions quickly.
Talk to a UNIX, Linux, Solaris, Mac OS X or Cisco Network Support Expert NowTo see how you can contact a UNIX, Linux, Sun Solaris, Apple macOS or OS X engineer or a Certified CCIE for emergency remote consulting help in Delaware, call
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Computer Network Specialists Email Mobile Access
Microsoft Exchange and Outlook Business Computer Server Companies
Progent's Microsoft-certified consultants have two decades of background providing e-mail and integrated email/telephony solutions for businesses. Progent offers affordable Microsoft Exchange Server support services to strengthen email security and virus protection, provide high availability email, and implement remote and wireless email access. Progent's Microsoft Exchange consulting and support offerings can aid you in planning and deploying a Microsoft Exchange upgrade or a move from a legacy SMPT system or outdated Microsoft Exchange product such as Microsoft Exchange 5.5 to Microsoft Exchange Server 2010.
24 Hour Penetration Testing Cybersecurity Firms
Network Security Testing Cybersecurity Pen Testing
Stealth intrusion checking is an important component of any comprehensive network security strategy. Progent's security experts can perform extensive intrusion checks without the knowledge of your organization's in-house network support staff. Unannounced penetration testing uncovers whether current security monitoring systems such as intrusion detection warnings and event log monitoring are correctly configured and actively monitored.
24/7 Hornetsecurity Altaro 365 Total Backup Network Consulting
Hornetsecurity Altaro 365 Total SharePoint Backup Online Technical Support
Progent is a certified Hornetsecurity/Altaro partner and can design, install, and manage a deployment of 365 Total Backup to protect your Microsoft 365 user and group mailboxes, files stored on your company's OneDrive Accounts and SharePoint Document Libraries, user and group Teams Chats, plus files on Windows endpoints.
CCNP Certified FreeBSD Service
Solaris Networking Consultancy
Progent's UNIX platform support services provide small companies and developers assistance with administering and maintaining UNIX, Linux or Solaris systems that coexist with Microsoft-based networks. Progent can give your business access to UNIX consultants, consulting professionals certified by Microsoft and Cisco, and security specialists with CISM certification. This broad range of experience offers you a convenient one-stop source to help you build and manage a protected and robust mixed-platform network and communications environment that supports UNIX and Microsoft coexistence by integrating Windows with major versions of UNIX such as Apple macOS and OS X, Solaris, IBM AIX, HP-UX, Berkeley UNIX (BSD), SCO UNIX and Silicon Graphics IRIX (SGI/IRIX or major Linux platforms such as RedHat Linux, SuSE, Debian GNU/Linux and Slackware.
Best Catalyst 8500 Computer Engineer
Consultant Services Catalyst 8200
Cisco offers a full product line of routers including routers built to provide the protection, performance, and availability required by customers ranging from small offices to global enterprises and ISPs. Cisco routers feature support for redundancy, transparent failover, and redundant power for improved fault tolerance and system uptime. Progent can show you how to select and integrate Cisco routers to build a solid foundation for your network and to make it easy to grow as you add new users, start new offices, install new services, extend your network to clients and partners, and support an increasingly mobile workforce. Progent can provide expertise in a range of routers powered by Cisco's IOS operating system, including Cisco's 800 series of small office routers, Cisco 2800 and 3800 ISR routers, Cisco 1900 and 4000 Generation 2 Integrated Services Routers, Cisco ASR 1000 and 9000 routers for wide area network edge environments, CRS Carrier Routing System for core Networks, as well as older 1700 and 2600 Routers.
Exchange Server 2016 Migration Technology Consulting Services
After Hours Troubleshooting Exchange 2016 Upgrade
Progent can assist you in all phases of your upgrade to Exchange Server 2016 such as designing HA infrastructure for a local, cloud-based or hybrid environment; CAL licensing compliance for Exchange 2016 and Windows Server 2012 R2; moving mailboxes; Hyper-V virtualization strategy; determining storage capacity required for your virtual machines (VMs), mailbox databases and log files; setting up hardware load balancing (HLB) for high-availability client access services; planning, setting up and validating Exchange Servers and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint; preparing the firewall; resolving SSL issues; performing client integration with Office desktop or Microsoft 365; and setting up Outlook on the web (formerly Outlook Web App).
macOS Troubleshooting Consultant
Professional Mac Online Technical Support
Progent offers national remote technical support and consulting services for businesses who run Apple Mac networks or whose information systems include a mix of macOS and Mac OS X with Microsoft Windows technology. Progent's consultants offer Apple macOS and Mac OS X users a range of services such as desktop support, migration to the most recent version of OS X from other earlier versions of Apple macOS and OS X, plus expertise with Apple macOS and Mac OS X application software. Progent can also help you with iPhone and iPad synchronization and troubleshooting, or moving to iCloud. Remote network consulting offers optimum leverage for your IT budget by extending client efficiency and limiting the hours billed for network analysis and repair. Sophisticated online support technology and experienced technicians and consultants allow Progent to handle most network issues without squandering time and money by traveling to your location. In most of cases your network issues can be remediated by telephone or via a combination of phone help and remote network analysis. Progent can put you in touch with Cisco certified CCIE network engineers and CISM and CISSP premier security professionals to assist with the most difficult network problems.
Exchange 2013 Security Computer Consultants
Top Exchange 2013 Backup and Restore Outsourcing
Microsoft Exchange 2013 includes significant improvements to the functionality of its predecessor Exchange 2010 and delivers powerful innovations as well as a redesigned structure. These improvements affect key areas like ease of administration, availability, compliance, operational costs, teamwork, extensibility, throughput, cross-version interoperability, and the user experience. Progent's certified Exchange Server 2013 consultants can help you evaluate the possible business benefits of upgrading to Exchange Server 2013, design a cost-effective validation and deployment plan, and educate your IT team to maintain your Exchange Server 2013 solution. Progent also offers affordable online support and management for Microsoft Exchange Server 2013.
After Hours Windows Server 2016 Health Service Network Consultants
Urgent Microsoft Certified Expert Windows Server 2016 Information Assurance Consultant Services
Progent's certified information technology consultants offer Windows Server 2016 migration consulting services to help businesses of all sizes to plan and implement an efficient move to Windows Server 2016 and Windows Hyper-V 2016 using a local, cloud-centric, or hybrid architecture. Progent can help you to assess the business benefits of Windows Server 2016 for your environment and can help you with any aspect of designing, deploying, managing or debugging your Windows Server 2016 and Windows Hyper-V 2016 ecosystem. Progent can assist you to benefit from the many new disaster recovery and security features of Windows Server 2016 and Hyper-V 2016 like Windows Containers, Shielded Virtual Machines to protect against compromised administrators, Credential Guard and Remote Credential Guard, Just In Time Privileged Access Management, Virtual Machine load balancing, Storage Replica for zero-data-loss disaster recovery, plus multi-domain clusters.
Troubleshooting SharePoint
SharePoint Server 2010 Online Technical Support
Progent's Microsoft-certified consultants offer businesses of all sizes consulting, technical support, and development services for SharePoint Server and SharePoint Online. SharePoint is an enterprise collaboration platform that utilizes web technology for intelligently coordinating people, groups and data. SharePoint offers a common spot for your workers or customers to access, manage, distribute and manipulate useful data, files, and software and to communicate with one another. Microsoft SharePoint enables faster and more intelligent decisions, more efficient access across groups and more economical business practices. Windows SharePoint Services connect workers, clients, workgroups and projects with the knowledge they've developed in a manner that makes data convenient to locate, retrieve and re-use. Progent's certified SharePoint consultants can help you to manage your existing SharePoint environment or upgrade to the latest release of SharePoint.
ISA Server Network Engineer
Microsoft Proxy Server Network Consulting
Progent's Microsoft-certified ISA Server consultants have extensive backgrounds developing Microsoft-based security solutions for information systems with many locations, remote users, and mission-critical eCommerce applications. A Progent ISA 2004 Firewall consultant is ready to help your small or mid-size company plan and deploy a configuration of ISA Server 2004 that supports your IT security needs without limiting your productivity.
Network Security Assessment Specialists
Cybersecurity Assessment Technology Professional
Progent has created special security packages intended to provide larger enterprises an impartial and comprehensive security evaluation from a team of premier security consultants. All Progent's security assessment packages feature a suite of procedures like network scans from inside and from beyond the network firewall, expert analysis of results by accredited security consultants, creation of a paper explaining the findings, plus a live concise executive summary and an extensive live outbrief for in-house network managers.
Juniper J4350 Router Network Consultant
Juniper J2320 Router information Systems Audit
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
Juniper NetScreen 5400 Firewall Auditing
Juniper NetScreen IPsec VPN Consulting
Progent's Juniper Networks-authorized NetScreen consultants can help your company to configure and optimize NetScreen 5200 and 5400 routers, migrate from previous NetScreen devices to more current Juniper products, and troubleshoot infrastructure problems in all-Juniper or mixed-technology systems.
ProSight Remote IT Management Consultant Services
ProSight Remote IT Management Services
Progent's ProSight family of managed IT services are intended to provide organizations who have small in-house network administration and support staffs with affordable access to enterprise-class management tools and technical experts. Benefits of the ProSight catalog of managed services include fixed IT management costs, automation of common management processes, ongoing absorption of new information technology, graceful transition from older technology to current solutions, close fit between computer technology with strategic objectives, guidance from veteran IT consultants, and freeing up management to focus on business instead of ever-changing information technology.
CISSP-ISSAP Cybersecurity Specialists
CISSP Certified Security Technology Professional
Progent's CISSP-premier cybersecurity consultants can help businesses of any size with any aspect of information system security. Progent can implement cost-effective cybersecurity solutions that protect a small office against advanced malware attacks or Progent can plan, configure, and manage an end-to-end security strategy for hybrid networks that accommodate onsite, online, and mobile clients accessing network resources spread over a mix of physical sites and public and private clouds.
Top Ranked XenMotion Specialist
Citrix Virtualization Technology Professional
Progent's Citrix-accredited consultants can help you to understand the strategic benefits of XenServer and other Citrix products, and can assist your IT organization to design, test, implement, troubleshoot, and maintain a Citrix XenServer installation. Progent can in addition analyze your current XenServer deployment and help you to enhance consolidation, performance, protection, uptime, and recoverability.
Technical Support Organizations Microsoft Certified Partner
Certified Microsoft Partner Technical Support Group
Progent is a Microsoft Certified Partner with special competencies such as Advanced Infrastructure Solutions and Information Worker Solutions. Microsoft Certified Partners are the most successful organizations who receive the highest client endorsement and enjoy the tightest operational relationship with Microsoft. The knowledge, skills, and dedication needed to earn the level of Microsoft Certified Partner pays dividends to Progent's clients by enabling Progent to provide your business better solutions for your IT system.
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