Delaware Computer Network Technical Support
for Small and Medium-size Business IT Systems:
Online Help and Repair
For small office computer networks located anywhere in the state ofDelaware, Progent's Microsoft certified professionals can deliver online assistance and remote troubleshooting to resolve your computer system troubles fast and affordably. Progent has developed enterprise-class expertise, advanced software tools, and support databases to identify and repair IT problems without the high cost and time delays associated with onsite service visits.
If yourDelawarecompany is located beyond the larger urban areas such asWilmington, Dover, or Newark, your nearby computer support options may be limited in technical capability, or unavailable during an emergency. This results in a computer network that is unpredictable or causing productivity loss due to technical problems continuing for too long. Progent's team of field proven network consultants average more than 10 years of real-world industry experience, in the trenches of IT support, performing a extensive variety of technical tasks for a varied range of customers. This means you obtain not only the technical competency needed for the job, but a professional with proven methods for applying that expertise to deliver excellent network solutions.
Consulting for Managing and Monitoring the Endpoints of Your Telecommuters
Progent can help small and mid-size businesses to deploy centralized remote endpoint management solutions for maintaining endpoint devices used by offsite workers. To learn about how Progent's consultants can assist your organization to manage the endpoints of your at-home workforce, refer to consulting expertise for managing and monitoring the remote endpoints of your telecommuters.
iPhone Integration and Management
Progent's iPhone and iPad integration consultants can provide affordable online assistance to assist your business to design, deploy, and troubleshoot any facet of your iPhone and iPad and Windows integration solution and is available for quick tasks to help you through occasional technical bottlenecks or major engagements to help you finish business-critical projects on schedule and within budget. Progent has expertise in local, cloud-based, or hybrid environments and can help you build or maintain a resilient, protected and efficient infrastructure that is best suited to your mode of computing. Progent can also provide remote or on-premises training to show you how to manage and use your iOS devices in a secure, team-oriented environment that maximizes the strategic value of your information system.
Best Practices Followed by Seasoned Engineers
Many companies located away from areas with plentiful network engineers resort to less qualified or unseasoned local consultants for critical computer network support services. This can produce a network that is undependable or unproductive. Progent’s staff of Microsoft and Cisco premier engineers average more than ten years of real-world industry experience, in the front lines of IT support, performing an extensive array of technical services for a broad selection of customers. Consequently, with Progent you get not just high-level network engineering skills, but a consultant who understands computer industry leading practices in applying those skills to resolve actual information system problems efficiently and in a repeatable fashion.
Online Consulting for Windows Server 2008
The complexity and integration demands of Microsoft Windows Server 2008 calls for an IT professional with practical experience and diverse knowledge in designing and building efficient end-to-end business technology solutions. The professional experience of Progent's Microsoft-certified Windows 2008 consultants, with an average of over a decade of background supporting Microsoft-based technology, assures your success in supporting and managing your Windows Server 2008 environment. Progent's certified Windows Server 2019 consultants and Windows Server 2022 consultants can help you to evaluate the benefits of migrating to a current version of Windows Server. If you are planning on building a hybrid network model that combines on-premises resources with cloud-based services like those available on Microsoft Azure, Progent can assist your organization to create an efficient hybrid cloud solution for Windows Server.
Cost Benefits of Help Desk Call Center Management and Co-management Services
Progent's Help Desk management and co-management service programs help companies to reduce costs, improve output, and respond quickly to fast-changing business environments. Progent's Outsourced Help Desk Call Center services offer significant cost and operational advantages when compared to a Help Desk composed of an in-house IT service team. The price for Level 1 IT support for Progent's Co-managed Help Desk service averages under $18/user/month. For information about the advantages of Progent's Outsourced and Co-sourced Help Desk services, visit Progent's outsourced and co-sourced IT Service Desk benefits.
Oracle DBA Services and Software Development
Progent can provide affordable access to an Oracle certified expert for Oracle database administration services or an Oracle application programmer. Progent can help your business to create efficient mechanisms for critical Oracle database administration activities such as performance tuning, backup and restore strategies, and information protection, or train your in-house personnel how to use industry best practices for streamlining major management tasks. Progent can also provide the services of a PL/SQL programmer to assist your company to build, test, troubleshoot, or migrate Oracle-based programs that can vary from business reports to database-powered web commerce sites. Progent has experience with Oracle SQL Developer, SQL *Plus, and JDeveloper tools and can help you to optimize current SQL code by utilizing Oracle's SQL Access Advisor.
Microsoft Virtual Desktop Consulting Services
Microsoft's desktop virtualization solutions lower the work needed for IT administrators to deploy applications so that they are consistent across an entire workforce, offer the ability to manage rights to business information, and enable fast deployment of additional or updated workstations. With Microsoft Windows Server 2016, the Terminal Services tool has been enhanced and named Remote Desktop Services. Microsoft's innovative Virtual Desktop Infrastructure (VDI) behind Remote Desktop Services simplifies desktop access, improves performance, strengthens security, unifies administration, and offers an almost transparent client experience. Progent's Windows Server 2016 consultants can assist you to evaluate the business benefits of Microsoft's desktop virtualization technologies, configure test and production environments, optimize your network infrastructure to support virtual clients effectively, assess and resolve security issues, and train your network managers to utilize best practices to gain a fast ROI from client virtualization.
Design and Configuration Consulting for Meraki Indoor and Outdoor Wireless Access Points
Progent's Cisco Meraki wireless AP experts offer remote and onsite support to assist businesses of all sizes to design, install, maintain, upgrade or repair Wi-Fi networks that utilize Cisco Meraki cloud-managed APs. Progent can help your business to configure and manage Cisco's Meraki-based wireless networks for environments that can range from a telecommuter's home or a branch office all the way to a campus or a multi-site enterprise. Progent can also assist you to configure additional Cisco products such as switches, ASR routers and firewalls to build a seamless ecosystem that provides identical connectivity, performance, security, ease of management and availability for wired and wireless clients regardless of their location or device. (Check out Meraki switches integration.)
SharePoint 2019 and SharePoint Online Services
SharePoint 2019 offers much of the modern look and feel drawn from SharePoint Online, providing a transitional platform between the traditional experience of SharePoint 2016 and the modern SharePoint experience. Progent's Microsoft-certified SharePoint Server 2019 and SharePoint Online consultants offer economical online and on-premises consulting, software development, and debugging services for organizations of all sizes who want to upgrade to SharePoint 2019 or SharePoint Online from earlier releases of SharePoint. Progent can assist customers design and execute a cost-effective upgrade to SharePoint 2019 on premises, SharePoint Online, or a hybrid network model that combines onsite and cloud components into a seamless information management solution. To learn more, see SharePoint 2019 solutions services.
Windows Server 2016 Hybrid Cloud Solutions
Progent's Microsoft-certified information technology consultants offer Windows Server 2016 migration consulting services to assist businesses of all sizes to design and implement a smooth deployment of Windows Server 2016 and Hyper-V 2016 using an on-premises, cloud-centric, or hybrid architecture. Progent can assist you to evaluate the value of Windows Server 2016 for your enterprise and can help you with any aspect of planning, deploying, managing or debugging your Windows Server 2016 and Windows Hyper-V 2016 solution. Progent can help you to benefit from the many new disaster recovery and information assurance features of Windows Server 2016 and Hyper-V 2016 like Windows Containers, Shielded Virtual Machines, Credential Guard, JIT Privileged Access Management, VM software load, Storage Replica, plus multi-domain failover clusters. In addition, Progent's Microsoft Windows Server 2022 migration consultants and Microsoft Windows Server 2019 migration experts can help you to plan and carry out a smooth upgrade from Windows Server 2016 to a newer release of Microsoft Windows Server.
Cisco Jabber Deployment and Management Consultants
Progent's Cisco Jabber consultants can provide online or onsite support to assist businesses of any size to design, implement, maintain, upgrade or debug Cisco Jabber solutions and Cisco Unified Communications Manager ecosystems. Progent offers in-depth support for the products, technologies and services that go into creating an end-to-end Jabber collaboration solution including Cisco network appliancesand management tools, Microsoft 365, Office} applications, Windows and Mac computers, iOS and Android smartphones and tablets, SIP trunking, Wi-Fi systems, security and compliance, cloud integration, telepresence systems, PBX systems, disaster recovery preparedness, and the many other components of a cohesive collaboration solution.
Cisco ASA Firewall and PIX Firewall and Firepower Services Expertise
The ASA 5500-X Family Next-Generation Firewalls with Firepower Services offer significantly more performance than Cisco's earlier firewalls and have replaced the ASA 5500 and PIX 500 security appliances for new deployments. Progent's Cisco-premier CCIE network experts can help you to maintain your legacy PIX or Cisco ASA 5500 firewalls and migrate efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent's consultants can provide remote and on-premises help with ASA 5500-X firewalls with Firepower Services and can assist you to plan, configure, tune, manage and troubleshoot firewall environments based around Cisco ASA 5500-X firewalls with Firepower Services.
Help Desk Call Center Services for a Remote Workforce
Progent offers small and mid-size companies supplemental or comprehensive Help Desk Call Center support services for an offsite workforce. For details about Progent's overflow or fully outsourced Help Desk Call Center services for an at-home workforce, visit Help Desk support for at-home workers.
Talk to a Progent Network Consultant
To learn how you can get in touch with a Progent computer support expert for online or on-premises expertise, call
An index of content::
Technology Consulting Windows Failover Cluster
Windows 2008 Cluster Server Integration Support
The server cluster technology incorporated into the high-end editions of MS Windows Server 2008 has been radically re-engineered to streamline the deployment, setup, and maintenance of server clusters that provide improved levels of system availability, security, performance, and flexibility. New or enhanced features include automated cluster verification, revamped setup and deployment, improved cluster administration, redesigned cluster infrastructure for increased uptime, hardened security and quorum models, fewer failure points, greater disk and RAM capacity, and enhancements for geographically dispersed clusters. Progent's consultants can assist you assess the advantages of failover clusters, plan and execute a deployment, train your IT staff to manage your cluster environment, deliver ongoing consulting and support services, and produce and test a business continuity procedure.
Technology Consulting Services Microsoft Skype for Business Instant Messaging
Consult Skype for Business and SharePoint
Lync Server 2010 provides Instant Messaging, Real Presence, audio and video conferencing, desktop sharing, as well as VoIP and traditional public switched telephone network (PSTN) voice communication. Microsoft Lync 2010 can extend the functionality of Exchange Server, SharePoint and Office desktop or Microsoft 365 and streamlines management via integration with Windows AD. Lync 2010 can also reduce expenses by eliminating Voice-over-IP hardware and subscription fees, PBX systems, or legacy teleconferencing technology. Progent's Microsoft-certified unified communications experts offer remote and onsite support services to help your company to manage and troubleshoot your existing Lync 2010 environment or evaluate the benefits of migrating from Lync Server 2010 to Skype for Business, which is the new version of the product family. Progent can also assist your organization to plan and execute an efficient Skype for Business upgrade or a migration to Microsoft Teams.
Specialists Private Cloud Hosting Services
Biggest Hosting for Virtual Servers Engineers
Progent's private cloud hosting enables small and midsize organizations to run key applications like SQL and Exchange from a secure Tier III data center facility on fault-tolerant equipment with geographically separate data backup. Progent utilizes Microsoft's Hyper-V platform for server virtualization and Microsoft Data Protection Manager for backup replication and restore. You can use Progent's private cloud to avoid large capital costs for the acquisition, upkeep, and management of network hardware and facilities while benefiting world-class levels of system reliability and security.
Compensation for Cisco Engineering Open Positions
24x7 Home Based Microsoft Consulting Contract Jobs
Our compensation structure is built on revenue sharing, so just like being an independent consultant, your earnings are entirely driven by your work effort. Certain of our consultants stress lifestyle issues and choose to work at a more relaxed pace, using our self-determined calendar to pursue individual pursuits like hiking, motorcycle racing, skiing, surfing, vacations, or sharing private time with family and acquaintances. Others take advantage of the chance to make major bucks through lots of work and long days. Progent completely supports either end of the spectrum and any point in the middle.
Engineer Skype for Business and Active Directory
Professionals Skype for Business Reverse Proxy Server
Lync Server 2010 provides IM, Real Presence, audio and video conferencing, desktop sharing, and both IP-based and traditional PSTN calling. Microsoft Lync Server 2010 can enhance the functionality of Microsoft Exchange, SharePoint Server and Office desktop or Microsoft 365 and streamlines administration via integration with Windows AD. Lync can also reduce capital and operational costs by eliminating VoIP equipment and subscription fees, PBX gear, or conventional video conferencing solutions. Progent's certified unified communications consultants can provide remote and onsite support to assist your company to maintain and repair your current Lync Server 2010 environment or assess the advantages of upgrading from Lync Server 2010 to Skype for Business, which is Microsoft's new version of the product. Progent can also help your organization to design and execute a smooth Skype for Business migration or a migration to Microsoft Teams.
Meraki 802.11ac Access Point Online Support Services
Meraki 802.11ac AP Computer Consulting
Progent's Cisco-certified Wi-Fi networking consultants offer remote and onsite consulting and troubleshooting services to assist you to design, install, manage, tune, and repair wireless deployments that incorporate Cisco's Meraki access points. Progent's experts can also assist your organization to design and deploy hybrid environments that combine on-premises and cloud-based resources and that provide easy access, advanced protection, unified management, and dependable performance for all your mobile and desktop endpoints.
Duo Two-factor Authentication (2FA) Support Outsourcing
Duo Identity Verification Support Services
Progent's Duo service plans utilize Cisco's Duo cloud technology to defend against stolen passwords through the use of two-factor authentication. Duo supports one-tap identity confirmation with Apple iOS, Google Android, and other personal devices.
Exchange 2016 Collaboration Remote Consulting
IT Consultant Exchange 2016 Mailbox migration
Progent can assist you in any and all phases of your upgrade to Exchange Server 2016 such as designing high availability (HA) infrastructure for a local, Microsoft cloud connected or hybrid environment; CAL licensing requirements for Exchange and Windows Server 2012 R2 or later; migrating mailboxes; Hyper-V strategy; determining mass storage capacity required for your virtual machines, mailbox databases and log files; configuring HLB for high-availability client access services; designing, setting up and testing Exchange Servers and Windows Servers and DAG groups; integration with SharePoint; updating your firewall; resolving SSL issues; performing client remediation with Office desktop or Microsoft 365; and setting up Outlook on the web (formerly Outlook Web App).
CISSP-ISSAP Security Engineers
24 Hour CISSP-ISSEP Cybersecurity Consultant
Progent's CISSP-premier network security consultants can help businesses of any size with any aspect of information system security. Progent can help create cost-effective security solutions that protect a small office from advanced threats or Progent can design, deploy, and monitor a comprehensive security environment for hybrid networks that accommodate onsite, online, and mobile clients accessing IT resources spread across a mix of physical sites and public and private clouds.
Technical Consultant SharePoint Business Connectivity Services
SharePoint Web Parts Network Engineer
Progent's Microsoft engineers can provide affordable online technical support and programming services to help your business to design, deploy, manage, and maintain SharePoint 2010 environments that can feature web pages that can function as intranets, extranets, document and media management tools, wikis, data warehouses, business information systems, enterprise-wide search engines, workflows, and other tools to promote and enhance teamwork. Progent can show you how to integrate SharePoint 2010 with Microsoft SQL Server and with third-party databases and with Microsoft's familiar desktop programs including Excel, Word, Outlook, and Visio. Progent can assist your business to migrate from previous releases of SharePoint or adapt a multi-vendor mix of web technologies into a consolidated and easily managed SharePoint 2010 solution.
IT Consultant Wi-Fi IP phone integration
CCIE Expert Certified wireless IP phone configuration Remote Support
Progent's Wi-Fi VoIP phone configuration and troubleshooting consultants can provide remote and on-premises assistance to help your organization create and manage a Cisco wireless VoIP phone deployment by delivering services that range from debugging the set up of a wireless IP phone or access point to providing comprehensive project management outsourcing or co-sourcing for modernizing the wireless architecture of a campus.
Mobile Laptop Computer Service
Remote PC and Smartphone Network Companies
Progent's remote connectivity and wireless synchronization specialists can assist your business to plan and configure secure access solutions for off-site desktops, laptops, and smartphones so they work seamlessly with your IT network, allowing your business to improve the productivity of your off-site workforce.
24-7 Contractor Network Consulting
Open Now Cisco Certified Work From Home Job
If you are a network engineer with technical support expertise, joining Progent and working for our clients will enhance your abilities via collaboration with Progent's staff of mutually supportive, high-output consulting experts. Progent's commitment to providing IT expertise and computer help to small and midsize businesses will give you the opportunity to consult in depth with decision makers and add tangibly to the success of dynamic companies. In addition, Our virtual office environment provides state-of-the-art technology for off-site support and wireless access to allow you to come up with speedy fixes when you take on mission-critical issues.
Symantec VelociRaptor Protect
Symantec Security Firewall Configuration
Progent's Symantec consultants can assist you to maintain legacy Symantec firewall and Symantec VPN appliances including the Raptor and VelociRaptor family or show you how to migrate to more recent firewall/VPN technology. Progent can also enable you to design and execute a comprehensive security plan that can incorporate firewall and VPN devices and software, outsourced security and network defense services, server and application monitoring products, and formal policies and processes. Progent has the skill to be your one-stop source for on-going network help, maintenance, training, and security expertise.
BlackBerry Desktop Manager Professionals
Consulting BlackBerry Wireless
Progent can provide the support of BlackBerry-certified experts who can assist small organizations to plan, manage, and troubleshoot BlackBerry technology economically and successfully, eliminating the requirement for an in-house BlackBerry expert and reducing the expense and distraction of supporting a mobile wireless workgroup. Progent's BlackBerry engineers have extensive backgrounds working with Progent's Microsoft-premier experts, Cisco CCIE-certified network engineers, and CISSP and CISM-certified security engineers. This breadth of expertise, in conjunction with Progent's proven remote service delivery model, provides small and mid-size companies an efficient option for integrating BlackBerry devices and software seamlessly into their information system.
Design Excel
Accounting System Development
Progent's application experts offer in-depth support, software development, deployment assistance, and online classes for popular applications that address vital areas including ERP, financials, management reporting, web application design, and the Microsoft Office suite of business productivity solutions. As a Microsoft Partner with years of background delivering high-level consulting and troubleshooting services online, Progent can help clients throughout the United States to save the lost productivity and expense related to travel and on-premises activity without compromising the high quality of technical services.
Best Anti-Spam Technical Support
Anti-Spam Support and Setup
E-Mail Guard is a complete solution for blocking spam and viruses. E-Mail Guard addresses the protection and management of company email by providing continually improved spam and virus blocking, policy administration, content testing, and protection against email-borne directory harvesting and DDoS attacks. E-Mail Guard also includes monitoring, management and reporting tools as well as outbound email filtering to let you repair your e-mail system and define and regulate corporate email policy.
Security Organization CISA Certified
CISA Security Audit Professional
The Certified Information Systems Auditor accreditation is an important qualification that signifies expertise in information system security audit and control. Certified by the American National Standards Institute, the CISA accreditation requires that candidates undergo a comprehensive test administered by the ISACA international professional group. Progent offers the services of a CISA-Certified Cybersecurity audit professional trained to assist businesses in the fields of IS audit services, IT administration, systems and infrastructure lifecycle, IT support, safeguarding of information resources, and disaster recovery planning.
Dynamics GP 2015 Dexterity Outsourced Programming
Microsoft Dynamics GP 2015 Reporting Consultant
Microsoft Dynamics GP 2015 R2 (formerly Great Plains) introduces a new architecture that enhances cloud readiness, works with the most popular smart phones and tablets, allows single sign-on with Microsoft Azure Active Directory, and strengthens security and compliance. Dynamics 2015 R2 also streamlines management reporting, includes nine new Workflows, expands the Web Client, and adds more than 100 improvements to its library of applications. Progent's team of Microsoft-certified consultants offer the broad technical skills and hands-on experience to address the many technical and business issues involved with deploying and managing Microsoft Dynamics GP 2015 R2 and can assist your organization to perform a smooth migration that will maximize the business value of your investment in this powerful product.
Consult ProSight Email Data Loss Protection
Consulting ProSight Email Content Filtering
Progent's ProSight Email Guard solution uses the technology of top information security vendors to provide web-based control and world-class protection for your inbound and outbound email. The powerful architecture of Progent's Email Guard managed service combines a Cloud Protection Layer with a local security gateway appliance to offer advanced defense against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-borne threats. ProSight Email Guard's Cloud Protection Layer serves as a preliminary barricade and keeps the vast majority of threats from reaching your security perimeter. This reduces your vulnerability to inbound threats and saves system bandwidth and storage. ProSight Email Guard's onsite security gateway device provides a deeper layer of analysis for incoming email. For outgoing email, the onsite security gateway provides AV and anti-spam filtering, policy-based Data Loss Prevention, and encryption. The local security gateway can also help Exchange Server to monitor and protect internal email traffic that originates and ends within your security perimeter.
Top Quality Email Allow Lists Consultants
Top Quality ProSight Email Zero Hour Protection Specialists
Progent's ProSight Email Guard uses the technology of leading information security companies to provide centralized control and world-class protection for all your email traffic. The powerful structure of Progent's Email Guard managed service combines a Cloud Protection Layer with a local gateway appliance to offer advanced defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-based malware. ProSight Email Guard's cloud filter acts as a preliminary barricade and keeps most threats from making it to your network firewall. This reduces your vulnerability to inbound attacks and saves system bandwidth and storage. ProSight Email Guard's onsite security gateway appliance provides a deeper layer of inspection for inbound email. For outgoing email, the on-premises gateway provides AV and anti-spam filtering, protection against data leaks, and encryption. The on-premises security gateway can also assist Microsoft Exchange Server to track and safeguard internal email traffic that stays inside your corporate firewall.
Microsoft Windows Server 2008 R2 Specialists
MCSE Expert Certified Windows Server 2008 BranchCache Consultant Services
Microsoft Windows Server 2008 represents a major advance in making information networks more protected and fault tolerant, easier to virtualize and administer, faster, and able to provide an improved environment for web hosting and development. Progent can help your company benefit fully from the improvements built into Microsoft Windows Server 2008 by delivering certified consulting, support, training, staffing, monitoring, and security services.
application Testing Lab Professional
Consultant Business Continuity Testing
The Progent Test and Training Lab at the QTS Colocation Center is available for piloting mission-critical applications, developing efficient system upgrade methodologies, assessing and tuning performance, designing or verifying business continuity strategies, mitigating compatibility problems, and building training environments for new products and technologies. For Progent clients who lack sufficient in-house resources to configure proper test systems, the lab cuts capital outlay and engineering risk while keeping vital IT initiatives on schedule.
Duo Two-factor Authentication Troubleshooting
Technical Support Duo Two-factor Authentication
Progent's Duo service plans utilize Cisco's Duo cloud technology to defend against compromised passwords by using two-factor authentication. Duo enables one-tap identity confirmation with iOS, Google Android, and other out-of-band devices.
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