For small company networks located in the state of Delaware, Progent's Microsoft and Cisco authorized consultants can provide phone support and troubleshooting to repair your computer network issues fast and affordably. Progent has developed enterprise-class skills, advanced software utilities, and support knowledge bases to troubleshoot and fix IT problems without the cost and delays normally associated with in-person service dispatches.
If your Delaware company is situated beyond the larger metro areas such as Wilmington, Dover, or Newark, your nearby computer support options may be limited in skills, or not available during a crisis. This can result in a office network that is unstable or causing productivity loss due to technical problems continuing for too long. Progentís team of network consultants average more than twelve years of real-world computer industry experience, in the trenches of network support, performing a wide range of technical tasks for a varied range of customers. This means you get not only the technical know how needed for the job, but a professional with field proven methods for applying that expertise to deliver excellent network solutions.
CISA-certified Cybersecurity Audit Consultants
The Certified Information Systems Auditor credential is a globally recognized achievement that represents mastery in IS security auditing. Certified by the American National Standards Institute, the CISA accreditation requires that candidates undergo a comprehensive examination administered by the ISACA professional association. Progent offers the services of a CISA-Premier network security audit consultant able to help businesses in the fields of information systems audit process, information technology enforcement, systems and infrastructure lifecycle, information technology support, safeguarding of information resources, and business continuity preparedness.
Disaster Recovery/Business Continuity Planning Help
Progent offers advanced online expertise for disaster recovery/business continuity planning, validation, and education to assist you to respond to potential catastrophes, minimize downtime for your essential IT operations, eliminate data loss, and comply with regulatory mandates and business obligations. Progent's business continuity consultants can work closely with your executive and network support group to provide business impact analysis, identify dependencies, identify the assets required to run your organization, determine key network services and specify allowable recovery times, select colocation sites, set up safe offsite access capability for crucial workers, plan emergency notification systems and define responsibilities for staff, document a complete recovery plan, and provide training for key people to carry your business continuity solution. Progent's Windows Server 2016 disaster recovery/business continuity consultants can show you how to plan and deploy an affordable disaster recovery/business continuity solution for hybrid cloud environments using failover cluster tools proven in Microsoft's Azure public cloud.
NetWare vSphere and vCloud Integration and Troubleshooting
Progent offers the assistance of a certified VMware VCDX consultant to help your organization plan, deploy, manage and troubleshoot VMware vSphere-based virtualization solution for on-premises networks, private and public clouds, or hybrid cloud deployments. Progent's VMware vSphere and vCloud consultants can provide advanced knowledge for installing and integrating VMware Site Recovery Manager and VMware's NSX network virtualization system for disaster recovery and application continuity. Progent offers in-depth experience of VMware vCloud Director (vCD), vRealize Automation (vRA), vRealize Orchestrator and vCloud tools for administering private and public cloud and hybrid cloud environments that deliver maximum uptime, fault tolerance, and disaster recovery.
Windows 8.1 Management and Troubleshooting and Migration
Progent's Microsoft-certified Windows 8.1 experts can deliver a variety of IT outsourcing and co-sourcing services to assist companies of any size to support, manage, and troubleshoot networks that include workstations, laptops, tablets, or Windows phones powered by Microsoft Windows 8.1. Progent's consultants also offer Windows 10 migration help.
Cisco Small Business Wireless Access Points Consulting Services
Cisco's Small Business 100, 300 and 500 family of wireless access points are Linux-powered units engineered as value-priced Wi-Fi solutions for small offices. Progent's Cisco CCIE-certified Wi-Fi network consultants can provide remote or onsite configuration and debugging services to help you to design, configure, update, optimize, manage and troubleshoot Cisco Small Business Wi-Fi AP deployments of any scale or architecture. For more information about Progent's support for both current and older Cisco Small Business series of wireless APs, see Cisco Small Business wireless APs configuration and troubleshooting.
Progent's Consulting Services for SQL Server 2016
SQL Server 2016 introduces significant enhancements in performance, capacity, data security, uptime, mobile computing support, and built-in analytics and reporting. Innovations include PolyBase for processing SQL and NoSQ files in one appliance for big data applications, Jason support, Always Encrypted mode, Mobile Report Publisher, and seamless control over on-premises and cloud-based operations and services. Progent's Microsoft-certified SQL Server 2016 consulting experts can provide remote and onsite expertise to assist organizations of all sizes to design, deploy, manage or troubleshoot any edition of SQL Server 2016. Progent can also help you to integrate SQL Server 2016 with all key Microsoft technologies such as Windows Server and Hyper-V, Exchange Server 2016, SharePoint, Microsoft Dynamics ERP, Skype for Business, and SCOM.
CRISC-certified Risk Management Consultants
The CRISC program was initiated by ISACA in 2010 to validate an IT professional's ability to plan, deploy, and maintain information system controls to reduce risk. Progent offers the services of a CRISC-certified risk management consultant to help you to develop and execute a risk management plan that follows leading practices identified by CRISC and crafted to align with your company's risk tolerance, business objectives, and budgetary guidelines.
Progent's Test Lab at the Herakles/Quality Technology Services Colocation Center
The Progent Test and Training Lab located at the QTS Data Center in Sacramento can be used for testing line-of-business applications, developing cost-effective system upgrade procedures, evaluating and optimizing performance, planning or verifying disaster recovery solutions, resolving compatibility issues, and establishing training systems for new technologies. For Progent clients without sufficient internal resources to assemble effective test systems, Progent's Test and Training Lab reduces capital outlay and technical risk and helps keep vital IT initiatives on schedule.
Migration Consulting for Microsoft Skype for Business
Progent's Skype for Business integrators can provide online and on-premises expertise for organizations of all sizes to assess the benefits of migrating to Skype for Business from any release of Microsoft Lync Server or Office Communications Server. Progent can assist your business to design a local, cloud-based or hybrid deployment; integrate Skype for Business with Microsoft SQL Server,Exchange, SharePoint and Office; set up high-availability solutions; connect Skype for Business with your PSTN gateway; and integrate other communication systems like Cisco UC and Cisco Video Interop Server (VIS). Progent's certified data security consultants can assist you create and verify a security environment for your Skype for Business solution that meets regulatory requirements.
Planning and Migration Support services for Microsoft Windows 10
Progent's Microsoft-certified Windows 10 planning and migration consultants can assist businesses of any size to assess Windows 10 or to upgrade to Windows 10 from an earlier release of Microsoft Windows. Online and on-premises evaluation and upgrade services for Microsoft Windows 10 offered by Progent's experts include ROI analysis, project management, compatibility testing, pilot systems, Hyper-V virtualization strategies, Cloud and hybrid solutions, mobile management and synchronization, telecommuter access, security and compliance, streamlined provisioning and administration, infrastructure optimization, wired/wireless convergence, disaster recovery planning, webinar training for network management personnel and users, and ongoing Call Center support services.
After-hours Remote Support
Progent's low-priced after-hours remote technical support program provides clients 24x7 availability of remote support from Progent's TRC. Services available beyond normal business hours include resolving issues with Microsoft-based servers, MS Windows desktop support, help with MS Office applications, network and system backup/restore, and basic routing and switching help for Cisco technology.
ProSight WAN Watch Infrastructure Management
ProSight WAN Watch infrastructure management service makes it easy and inexpensive for small and mid-sized businesses to map out, track, optimize and troubleshoot their networking appliances such as switches, firewalls, and access points as well as servers, endpoints and other networked devices. Using cutting-edge Remote Monitoring and Management (RMM) technology, ProSight WAN Watch makes sure that network diagrams are always updated, captures and displays the configuration information of almost all devices connected to your network, monitors performance, and sends notices when potential issues are discovered. By automating complex management processes, WAN Watch can cut hours off common chores like network mapping, expanding your network, locating appliances that need critical updates, or resolving performance bottlenecks. Find out about Progent's entire ProSight family of low-cost outsourced network management services for small and medium-size organizations.
Microsoft Windows Server 2012 R2 Integration Services
Progent's certified Windows Server 2012 experts can help you to assess the business value of Windows Server 2012 R2 for your company, develop test environments and rollout strategies, tune your network infrastructure for on-premises, multi-site, cloud-based, and partial-cloud environments, train your IT support, team, create a corporate-wide security strategy, automate IT administration, assist with creating applications, and build and validate a disaster recovery/business continuity plan. If your organization is thinking about upgrading from Windows Server 2012 R2 to Windows Server 2016, Progent's Windows Server 2016 hybrid cloud solutions consultants can help you to assess the benefits of Windows Server 2016 for your business and design and carry out an efficient move to Windows Server 2016 and Windows Hyper-V 2016 based on an on-premises, cloud-centric, or hybrid deployment model.
Linux Support Services and UNIX/Windows Integration
If your company IT environment mixes Linux technology with Windows, Progent can assist you to incorporate your servers into an efficient network that permits all your platforms to coexist for easy management, transparent data exchange, high availability, high performance, and tight security. If you are writing or testing Linux based-software on a network that includes Windows-based servers, desktops, and applications, Progent offers full-service support outsourcing that frees you to focus on your area of expertise.
Dynamics GP (formerly Great Plains) Customization and Training
Dynamics GP 2015 R2 (formerly Great Plains) features a revamped design that improves cloud integration, works with popular smart phones and tablets, allows single login with Azure Active Directory, and tightens security. Progent's certified Microsoft Dynamics GP 2015 R2 consultants and developers have the broad technical skills and hands-on experience to address the critical technical and business challenges associated with deploying and managing Microsoft Dynamics GP 2015 R2 and can help your organization to carry out an efficient migration that will maximize the return on your investment in this mission-critical product.
Talk to a Progent Network Support Expert
To learn how to contact a Progent network consultant for remote or on-premises support in , call 1-800-993-9400 or go to Remote Network Help.