For small office computer networks located anywhere in the state ofDelaware, Progent's Microsoft certified professionals can deliver online assistance and remote troubleshooting to resolve your computer system troubles fast and affordably. Progent has developed enterprise-class expertise, advanced software tools, and support databases to identify and repair IT problems without the high cost and time delays associated with onsite service visits.
If yourDelawarecompany is located beyond the larger urban areas such asWilmington, Dover, or Newark, your nearby computer support options may be limited in technical capability, or unavailable during an emergency. This results in a computer network that is unpredictable or causing productivity loss due to technical problems continuing for too long. Progent's team of field proven network consultants average more than 10 years of real-world industry experience, in the trenches of IT support, performing a extensive variety of technical tasks for a varied range of customers. This means you obtain not only the technical competency needed for the job, but a professional with proven methods for applying that expertise to deliver excellent network solutions.
Consulting for Managing and Monitoring the Endpoints of Your Telecommuters
Progent can help small and mid-size businesses to deploy centralized remote endpoint management solutions for maintaining endpoint devices used by offsite workers. To learn about how Progent's consultants can assist your organization to manage the endpoints of your at-home workforce, refer to consulting expertise for managing and monitoring the remote endpoints of your telecommuters.
iPhone Integration and Management
Progent's iPhone and iPad integration consultants can provide affordable online assistance to assist your business to design, deploy, and troubleshoot any facet of your iPhone and iPad and Windows integration solution and is available for quick tasks to help you through occasional technical bottlenecks or major engagements to help you finish business-critical projects on schedule and within budget. Progent has expertise in local, cloud-based, or hybrid environments and can help you build or maintain a resilient, protected and efficient infrastructure that is best suited to your mode of computing. Progent can also provide remote or on-premises training to show you how to manage and use your iOS devices in a secure, team-oriented environment that maximizes the strategic value of your information system.
Best Practices Followed by Seasoned Engineers
Many companies located away from areas with plentiful network engineers resort to less qualified or unseasoned local consultants for critical computer network support services. This can produce a network that is undependable or unproductive. Progentís staff of Microsoft and Cisco premier engineers average more than ten years of real-world industry experience, in the front lines of IT support, performing an extensive array of technical services for a broad selection of customers. Consequently, with Progent you get not just high-level network engineering skills, but a consultant who understands computer industry leading practices in applying those skills to resolve actual information system problems efficiently and in a repeatable fashion.
Online Consulting for Windows Server 2008
The complexity and integration demands of Microsoft Windows Server 2008 calls for an IT professional with practical experience and diverse knowledge in designing and building efficient end-to-end business technology solutions. The professional experience of Progent's Microsoft-certified Windows 2008 consultants, with an average of over a decade of background supporting Microsoft-based technology, assures your success in supporting and managing your Windows Server 2008 environment. Progent's certified Windows Server 2019 consultants and Windows Server 2022 consultants can help you to evaluate the benefits of migrating to a current version of Windows Server. If you are planning on building a hybrid network model that combines on-premises resources with cloud-based services like those available on Microsoft Azure, Progent can assist your organization to create an efficient hybrid cloud solution for Windows Server.
Cost Benefits of Help Desk Call Center Management and Co-management Services
Progent's Help Desk management and co-management service programs help companies to reduce costs, improve output, and respond quickly to fast-changing business environments. Progent's Outsourced Help Desk Call Center services offer significant cost and operational advantages when compared to a Help Desk composed of an in-house IT service team. The price for Level 1 IT support for Progent's Co-managed Help Desk service averages under $18/user/month. For information about the advantages of Progent's Outsourced and Co-sourced Help Desk services, visit Progent's outsourced and co-sourced IT Service Desk benefits.
Oracle DBA Services and Software Development
Progent can provide affordable access to an Oracle certified expert for Oracle database administration services or an Oracle application programmer. Progent can help your business to create efficient mechanisms for critical Oracle database administration activities such as performance tuning, backup and restore strategies, and information protection, or train your in-house personnel how to use industry best practices for streamlining major management tasks. Progent can also provide the services of a PL/SQL programmer to assist your company to build, test, troubleshoot, or migrate Oracle-based programs that can vary from business reports to database-powered web commerce sites. Progent has experience with Oracle SQL Developer, SQL *Plus, and JDeveloper tools and can help you to optimize current SQL code by utilizing Oracle's SQL Access Advisor.
Microsoft Virtual Desktop Consulting Services
Microsoft's desktop virtualization solutions lower the work needed for IT administrators to deploy applications so that they are consistent across an entire workforce, offer the ability to manage rights to business information, and enable fast deployment of additional or updated workstations. With Microsoft Windows Server 2016, the Terminal Services tool has been enhanced and named Remote Desktop Services. Microsoft's innovative Virtual Desktop Infrastructure (VDI) behind Remote Desktop Services simplifies desktop access, improves performance, strengthens security, unifies administration, and offers an almost transparent client experience. Progent's Windows Server 2016 consultants can assist you to evaluate the business benefits of Microsoft's desktop virtualization technologies, configure test and production environments, optimize your network infrastructure to support virtual clients effectively, assess and resolve security issues, and train your network managers to utilize best practices to gain a fast ROI from client virtualization.
Design and Configuration Consulting for Meraki Indoor and Outdoor Wireless Access Points
Progent's Cisco Meraki wireless AP experts offer remote and onsite support to assist businesses of all sizes to design, install, maintain, upgrade or repair Wi-Fi networks that utilize Cisco Meraki cloud-managed APs. Progent can help your business to configure and manage Cisco's Meraki-based wireless networks for environments that can range from a telecommuter's home or a branch office all the way to a campus or a multi-site enterprise. Progent can also assist you to configure additional Cisco products such as switches, ASR routers and firewalls to build a seamless ecosystem that provides identical connectivity, performance, security, ease of management and availability for wired and wireless clients regardless of their location or device. (Check out Meraki switches integration.)
SharePoint 2019 and SharePoint Online Services
SharePoint 2019 offers much of the modern look and feel drawn from SharePoint Online, providing a transitional platform between the traditional experience of SharePoint 2016 and the modern SharePoint experience. Progent's Microsoft-certified SharePoint Server 2019 and SharePoint Online consultants offer economical online and on-premises consulting, software development, and debugging services for organizations of all sizes who want to upgrade to SharePoint 2019 or SharePoint Online from earlier releases of SharePoint. Progent can assist customers design and execute a cost-effective upgrade to SharePoint 2019 on premises, SharePoint Online, or a hybrid network model that combines onsite and cloud components into a seamless information management solution. To learn more, see SharePoint 2019 solutions services.
Windows Server 2016 Hybrid Cloud Solutions
Progent's Microsoft-certified information technology consultants offer Windows Server 2016 migration consulting services to assist businesses of all sizes to design and implement a smooth deployment of Windows Server 2016 and Hyper-V 2016 using an on-premises, cloud-centric, or hybrid architecture. Progent can assist you to evaluate the value of Windows Server 2016 for your enterprise and can help you with any aspect of planning, deploying, managing or debugging your Windows Server 2016 and Windows Hyper-V 2016 solution. Progent can help you to benefit from the many new disaster recovery and information assurance features of Windows Server 2016 and Hyper-V 2016 like Windows Containers, Shielded Virtual Machines, Credential Guard, JIT Privileged Access Management, VM software load, Storage Replica, plus multi-domain failover clusters. In addition, Progent's Microsoft Windows Server 2022 migration consultants and Microsoft Windows Server 2019 migration experts can help you to plan and carry out a smooth upgrade from Windows Server 2016 to a newer release of Microsoft Windows Server.
Cisco Jabber Deployment and Management Consultants
Progent's Cisco Jabber consultants can provide online or onsite support to assist businesses of any size to design, implement, maintain, upgrade or debug Cisco Jabber solutions and Cisco Unified Communications Manager ecosystems. Progent offers in-depth support for the products, technologies and services that go into creating an end-to-end Jabber collaboration solution including Cisco network appliancesand management tools, Microsoft 365, Office} applications, Windows and Mac computers, iOS and Android smartphones and tablets, SIP trunking, Wi-Fi systems, security and compliance, cloud integration, telepresence systems, PBX systems, disaster recovery preparedness, and the many other components of a cohesive collaboration solution.
Cisco ASA Firewall and PIX Firewall and Firepower Services Expertise
The ASA 5500-X Family Next-Generation Firewalls with Firepower Services offer significantly more performance than Cisco's earlier firewalls and have replaced the ASA 5500 and PIX 500 security appliances for new deployments. Progent's Cisco-premier CCIE network experts can help you to maintain your legacy PIX or Cisco ASA 5500 firewalls and migrate efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent's consultants can provide remote and on-premises help with ASA 5500-X firewalls with Firepower Services and can assist you to plan, configure, tune, manage and troubleshoot firewall environments based around Cisco ASA 5500-X firewalls with Firepower Services.
Help Desk Call Center Services for a Remote Workforce
Progent offers small and mid-size companies supplemental or comprehensive Help Desk Call Center support services for an offsite workforce. For details about Progent's overflow or fully outsourced Help Desk Call Center services for an at-home workforce, visit Help Desk support for at-home workers.
Talk to a Progent Network Consultant
To learn how you can get in touch with a Progent computer support expert for online or on-premises expertise, call 1-800-993-9400 or go to Online Network Help.