For business computer networks located within the state ofDelaware, Progent's Microsoft authorized consultants can deliver phone help and remote troubleshooting to resolve your computer system issues quickly and cost effectively. Progent has developed world-class expertise, sophisticated tools, and support knowledge bases to identify and fix IT problems while avoiding the cost and delays associated with on-site service visits.

If yourDelawarecompany is situated beyond the larger urban areas such asWilmington, Dover, or Newark, your local computer support choices may be limited in expertise, or not available during urgent situations. This results in a network environment that is unstable or causing productivity loss due to technical issues going unresolved for too long. Progentís staff of field proven network consultants average more than 10 years of real-world computer industry experience, in the trenches of computer network support, performing a extensive range of technical projects for a diverse range of clients. This means you get not only the technical know how needed for the job, but an expert with demonstrated methods for applying those skills to assist with affordable network solutions.

Strategically Headquartered in Silicon Valley
Progent is strategically based in the heart of Californiaís Silicon Valley, an area recognized globally for creativity, advanced technology, and top-notch computer network engineers. Cisco is headquartered in the city of San Jose and Microsoftís Silicon Valley operation is Microsoftís largest outside Redmond. Other major high-tech companies headquartered in the Silicon Valley / San Francisco region include Google, Apple Computer, Intel, Yahoo, Sun Microsystems, Juniper Networks/NetScreen, and Oracle. This area is in addition the site of several of the highest ranked universities in the world. Progent has built a first-class collection of Microsoft certified consultants and Cisco CCIE network specialists from this sizable resource to make up the core of Progentís international team of network specialists.

Microsoft Project Server Expertise
Progent's Microsoft Project Server and Project Online consultants can provide comprehensive remote and onsite support services for Microsoft Project Server and for Microsoft products that work closely with Microsoft Project Server. Consulting services provided by Progent include Project Professional and Project Web App planning and support, SharePoint 2013 planning and configuration, Microsoft SQL Server 2016 integration and development, SQL Server 2014 programming and troubleshooting, MS Exchange 2016 migration, Microsoft Exchange 2013 integration, Exchange Server 2010 maintenance,Excel and Microsoft 365 Excel application support, plus PowerPoint and Visio online classes. Progent offers access to Cisco-certified CCIE network consultants to help you to optimize your infrastructure to support local, branch, at-home, and mobile users so they can use Project Server to work together safely and efficiently. Progent's certified security consultants can help your IT team to define and enforce security workflows that protect sensitive project information without interfering with the efficient exchange of authorized data.

ProSight LAN Watch Server and Desktop Remote Monitoring Managed Service
ProSight LAN Watch is Progentís server and desktop monitoring service that uses state-of-the-art remote monitoring and management (RMM) technology to keep your IT system running efficiently by tracking the state of vital assets that drive your business network. When ProSight LAN Watch uncovers an issue, an alert is transmitted automatically to your specified IT management personnel and your assigned Progent engineering consultant so any looming problems can be resolved before they have a chance to impact productivity. Read about Progent's entire ProSight series of affordable outsourced network management services for small and medium-size organizations.

Network Consulting Services for Small Governments
Progent has extensive experience providing a full-spectrum of online network consulting and urgent troubleshooting services to local governments and school districts across the U.S. Progent is one of the industryís pioneers in delivering expert remote network support and has provided network solutions to organizations in every state. Progent's remote IT consulting for local governments saves travel costs and solves issues faster than onsite service calls.

Microsoft) Dynamics 365 Business Central {(D365 NAV/Navision) Consulting
Dynamics 365 Business Central, previously called Microsoft Dynamics NAV and Navision, is an enterprise resource planning (ERP) solution designed for cloud, onsite, or hybrid environments. Progent's certified Microsoft 365 experts, Excel specialists, Teams system designers, and Microsoft Azure cloud experts can assist you to combine Microsoft Dynamics 365 Business Central with key Microsoft technologies. Progent's database experts can provide SQL Server consulting and Power BI analytics mentoring to help you to use Business Central/Dynamics NAV to create applications and reports that allow you to improve business decisions. Progent's Microsoft Dynamics 365 Business Central experts can help your business to maintain outdated releases of Dynamic NAV/Navision or design and implement up-to-date Business Central environments.

Exchange Server 2016 Migration Consulting
Progent's MS Exchange 2016 consultants can assist your business in any and all facets of your upgrade to Microsoft Exchange 2016 including planning high availability system topology for an on-premises, cloud-based or hybrid environment; licensing compliance for Exchange 2016 Server and Microsoft Windows Server 2012 R2 or later; moving mailboxes; Windows Hyper-V strategy; specifying storage capacity required for your virtual machines, databases and logs; setting up HLB for high-availability client access services; designing, configuring and validating Exchange Servers and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint; preparing your firewall; creating SSL certs; providing client remediation with Office desktop or Microsoft 365; and configuring Outlook on the web.

Amazon AWS Migration Consulting
Progent's Amazon AWS integration experts can provide cost-effective remote consulting to assist companies of any size to integrate Amazon AWS cloud services such as Amazon EC2 for virtual machine hosting, Amazon Simple Storage Service (Amazon S3) for scalable low-latency storage, and Amazon Glacier for value-priced archival storage. Progent can assist you with every phase of Amazon AWS integration including requirements analysis, preparedness evaluation, architectural design and review, testing, configuration, centralized administration, performance tuning, licensing management, disaster recovery mechanisms, and security and compliance. Progent can provide advanced expertise with firewalls and VPN access and can help you deploy cloud-based or hybrid ecosystems that efficiently incorporate Amazon AWS cloud services. Progent can provide as-needed support or Progent can deliver comprehensive project management outsourcing services to help you migrate smoothly to the Amazon AWS cloud platform.

Design and Deployment Consulting for Cisco's Aironet 802.11ac Wi-Fi Access Points
Progent's Cisco-certified consultants offer Aironet wireless AP configuration support and Cisco wireless controller consulting so you can benefit from the 802.11ac Wi-Fi standard to triple the speed for your Wi-Fi LAN while increasing the signal coverage.

Cisco Jabber Deployment and Management Consultants
Progent's Cisco Jabber consultants can provide online or on-premises expertise to help organizations of any size to plan, deploy, maintain, upgrade or debug Cisco Jabber environments and Cisco Unified Communications Manager ecosystems. Progent offers in-depth expertise for all the products, technologies and services that make up building a cohesive Jabber solution such as Cisco network appliancesand management tools, Microsoft 365, Office} apps, Windows and Mac desktops, Apple iOS and Android smartphones, SIP interfaces, Wi-Fi networks, cyber security, cloud computing, telepresence systems, PBX products, disaster recovery preparedness, and the many other components of a modern collaboration ecosystem.

Video Conferencing Consultants
Progent offers the services of a certified video conferencing consultant with an extensive background deploying products from the leading video conferencing/telepresence vendors including Cisco/TANDBERG, Polycom, and LifeSize and can help your company to design, configure, expand, or maintain a video conferencing solution that protects your investment and maximizes the strategic value of your information system. Progent can also provide the services of infrastructure engineers able to assist businesses of all sizes to create and troubleshoot a network that provides the performance, reliability, protection, and scalability you need to support your video conferencing/telepresence solution.

Help Desk Call Center Services for Telecommuters
Progent offers small and mid-size companies overflow or comprehensive Help Desk support for teleworkers. For information about Progent's overflow or fully outsourced Help Desk support for at-home workers, visit Help Desk support for at-home workers.

Azure Planning and Integration Consulting
Progent's Microsoft Azure cloud planning and integration experts can assist you with any phase of Microsoft Azure integration including needs definition, readiness evaluation, system architecture, pilot testing, implementation, automated management, performance tuning, software license controls, disaster recovery preparedness, security policy enforcement, and compliance validation. Progent can assist you to set up and debug firewall appliances and VPN tunnels so your users can safely connect to Azure-based services, and Progent's Microsoft-certified consulting experts can help you integrate critical Microsoft technologies to run in the cloud including Windows Server, Exchange Server, SQL and SharePoint. Progent can also assist your organization to set up a hybrid ecosystem that transparently combines physical datacenters with Azure-based services.

Get in Touch with a Progent Computer Consultant
To learn how to access a Progent computer support expert for online or on-premises help, call 1-800-993-9400 or visit Online Computer Support.



An index of content::

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    Small to middle size businesses can now get all the advantages of System Center Operations Manager 2007 and also have quick access to Progentís Microsoft and Cisco certified IT support professionals. With Progent's economically priced network service programs, mid-size organizations can choose a basic co-sourcing package based on System Center Operations Manager 2007 with network monitoring, reporting, Help Desk and remote troubleshooting or a complete round-the-clock outsourcing package. Progent supports Microsoft System Center Operations Manager to provide small business information systems world-class availability, security and performance.

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    Altaro VM Backup provides small organizations a dependable and affordable platform for backing up and restoring Hyper-V and VMware-based virtual machines (VMs). Altaro VM Backup can be deployed in on-premises, remote, multi-site, and cloud-hosted architectures and also enables cost-effective backup to Microsoft Azure Block Blob storage. Headline capabilities include state-of-the-art Augmented Inline Deduplication to reduce backup storage needs, Continuous Data Protection with backup intervals as low as five minutes for reducing your Recovery Point Objective, military-grade encryption, item-level recovery options for specific files and emails, extensive support for Windows Cluster Shared Volumes (CSV) and vCenter for handling larger environments, and support for Volume Shadow Copy Service (VSS) to back up online VMs without downtime. Progent is an Altaro partner and offers a broad array of consulting services to help you to plan, install, manage and troubleshoot a backup and disaster recovery solution based on Altaro VM Backup software.

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    Colocation sites allow businesses to share world-class facilities for housing network equipment that supports critical applications and services. Progent's Microsoft and Cisco premier consultants can assist your small business with all aspects of your colocation strategy including selecting and migrating to a colocation facility, designing network architecture, specifying hardware, on-site and remote maintenance, establishing online network administration, and training your support personnel.

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    If your office computer system combines Linux-based products platforms with Microsoft Windows, Progent can help you to incorporate your servers into a cohesive network that allows all your OS platforms to coexist for easy management, seamless information exchange, high availability, enhanced performance, and strong protection. Progent's UNIX/Linux and MS Windows coexistence support services feature IT infrastructure integration and support, consulting for Microsoft Windows services for UNIX (SFU), remote network monitoring and management, remote network help and troubleshooting, in-person technical support, and Helpdesk support.

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    Infor CloudSuite Industrial, previously called SyteLine, is an ERP solution that incorporates more than 25 years of experience assisting manufacturing and distribution companies to manage supply chains and improve the efficiency of key processes to bring products to market fast and meet customer commitments consistently. Progent offers the skills of an ERP specialist with more than two decades of experience with the SyteLine/CloudSuite Industrial product family. Progent offers online or on-premises consulting that can range from occasional advice to solution design and project management. Sample consulting services available from Progent for CloudSuite Industrial/SyteLine include implementation, migration, process improvement, customization, Configure/Price/ Quote, web site integration, debugging, data conversion, Microsoft 365 integration, training, and DBA services.

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    Microsoft Office for Mac allows Apple Macintosh users to receive the benefits of the industry's most familiar office productivity applications. Progent's Apple-certified Macintosh consultants can show you how to set up Mac Office on a multi-vendor network that incorporates Apple OS X and Windows-powered platforms so that Macintosh users can access the new features in Word, Excel, PowerPoint and Entourage in order to share information and network resources with co-workers who use Windows. Progent's engineers have expertise with both Apple Macintosh and Windows technology and can provide service for environments that mix Mac with Windows computers with complete resource sharing, or environments which carefully limit sharing between Apple Mac and Windows systems.

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    Progent's Microsoft-certified consultants offer online and on-premises consulting services for organizations of any size to assess the benefits of migrating to Microsoft Skype for Business from any version of Lync Server or Office Communications Server. Progent can help your business to plan a local, cloud or mixed topology; integrate Skype for Business with Microsoft SQL Server,Exchange Server, SharePoint Server and Office or Microsoft 365; configure HA mechanisms; connect Skype for Business with your PSTN gateway; and interface with third-party collaboration platforms such as Cisco Video Interop Server. Progent's certified data security consultants can assist you design and validate a security environment for your Skype for Business deployment that meets regulatory standards.

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    Progent's ProSight Email Guard uses the services and infrastructure of leading information security vendors to deliver centralized control and world-class security for your email traffic. The hybrid architecture of Progent's Email Guard integrates cloud-based filtering with an on-premises security gateway device to offer advanced protection against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-borne malware. The cloud filter acts as a preliminary barricade and blocks the vast majority of unwanted email from reaching your security perimeter. This reduces your vulnerability to external threats and saves network bandwidth and storage. ProSight Email Guard's on-premises gateway device adds a further level of inspection for inbound email. For outbound email, the local security gateway offers AV and anti-spam filtering, DLP, and email encryption. The on-premises security gateway can also assist Microsoft Exchange Server to monitor and safeguard internal email traffic that stays within your corporate firewall.

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    Emergency ISSAP Certified Cybersecurity Consultancy

    Progent's ISSAP Premier security consultants, or Information Systems Security Architecture Professionals, are consultants who have been awarded ISSAP status through rigorous testing and significant work with information security architecture. ISSAP consultants possess comprehensive understanding of access control mechanisms and techniques, telecommunications and network infrastructure protection, cryptography, requirements analysis, BCP and DRP, and physical security. Progent's ISSAP-certified security consultants can assist your company with all phases of architecture security.

  • Windows Server 2016 Migration Network Consultant Windows Server 2016 Hybrid Remote Troubleshooting
  • Windows Server 2016 Stretch Clusters Remote Technical Support Technical Consultant Windows Server 2016 Health Service
  • Wireless LAN Site Survey Computer Consultant 802.11x Wi-Fi Site Survey Support and Integration
  • Wireless Security Specialists Network Security Consulting Services

  • Consulting Aironet AP Management
    Network Engineer Aironet Wave 2 Wi-Fi Access Point

    Progent's Cisco certified Wi-Fi experts can provide economical remote and onsite support for both legacy and modern 802.11ac Aironet Wi-Fi access points and Progent can help your business to plan and maintain wireless solutions that incorporate indoor and outdoor/industrial Aironet APs.

  • Work at Home Employees Guidance - Wilmington - Cloud Systems Consultants Wilmington, United States Telecommuters Guidance near Wilmington - Cloud Solutions Consulting Wilmington-New Castle, Delaware
  • Work at Home Employees Guidance nearby Wilmington - IP Voice Systems Consulting Experts Wilmington Delaware, United States Wilmington DE Wilmington Teleworkers IP Voice Systems Consulting
  • Work from Home Employees Wilmington Consulting - Collaboration Solutions Consulting Services Wilmington Delaware Award Winning Wilmington Offsite Workforce Collaboration Solutions Consulting Wilmington

  • Award Winning Altaro O365 OneDrive Backup Remote Support Services
    Emergency IT Services Altaro Office 365 SharePoint Backup

    Progent is an Altaro partner and can design and manage an implementation of Altaro Office 365 Backup to protect your Microsoft 365 user and group mailboxes, files residing within your organization's OneDrive Accounts and SharePoint sites, plus Teams Chats.


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