If yourDelawaresmall business is situated beyond the larger metropolitan areas such asWilmington, Dover, or Newark, your nearby network support options may be limited in technical capability, or unavailable during a crisis. This can result in a computer network that is unpredictable or causing productivity loss due to technical problems continuing for too long. Progent's team of seasoned network professionals average more than 12 years of real-world computer industry experience, in the trenches of network systems support, performing a extensive variety of technical projects for a extensive range of clients. This means you obtain not only the technical know how needed for the job, but a professional with proven methods for applying those skills to deliver efficient network solutions.
SQL Server 2017 Migration Consulting Expertise
Progent's Microsoft-certified SQL Server 2017 experts can assist your business to assess the business advantages of migrating to SQL Server 2017 and can help you to design and carry out a cost-effective migration of your current SQL Server environment to any network model including onsite, cloud-hosted, or hybrid. Progent's SQL Server experts can provide remote or on-premises support ranging from on-demand design review or troubleshooting to comprehensive project management and co-management to make sure your SQL Server 2017 project is carried out on schedule and within budget. Also, Progent's SQL Server 2019 integration experts can help you to upgrade efficiently from Microsoft SQL Server 2017 to a more modern release of SQL Server. For more information, see SQL Server 2017 integration expertise.
NetDocs Support Services
NetDocuments is a cloud-based document management system built specifically for the legal profession. Progent can provide the services of NetDocuments consultants who can deliver high-level advice to help your organization to design, configure, manage, optimize, or troubleshoot a DMS solution powered by NetDocuments. To learn about Progent's consulting support for NetDocs, visit NetDocs DMS consulting services.
CRISC-certified Risk Management Consultants
The Certified in Risk and Information Systems Control (CRISC) program was initiated by ISACA in 2010 to validate a consultant's skills to design, deploy, and maintain information system control mechanisms to mitigate risk. Progent offers the expertise of a CRISC-certified risk management expert to assist you to develop and execute a risk management plan based on leading practices promoted by CRISC and geared to align with your company's risk tolerance, business objectives, and budgetary guidelines.
Eliminate Dependence on an Individual Freelance Consultant
By building a relationship with a full-service computer consulting and support organization such as Progent rather than with a freelance consultant, your company is ensured fast availability of capable experts whenever you need them. You no longer have to worry that sickness, training, time off, or conflicting priorities with different clients will leave you without support when you have an emergency.
Expertise for Managing and Monitoring the Endpoints of Your At-Home Workers
Progent can help small and medium-size organizations to deploy centralized remote endpoint management solutions for administering endpoints used by telecommuters. For details about ways Progent can help your company to manage the remote endpoints of your teleworkers, visit solutions for managing the endpoints of your teleworkers.
Remote Technical Support for Microsoft and Cisco-based Networks
Progent’s Technical Response Center provides expert remote support for Microsoft Windows and Cisco-based environments anywhere in the U.S. Progent's certified professionals have the expertise to assist you to analyze and resolve tough network problems rapidly and cost effectively. The breadth of technical expertise represented by Progent's staff of consultants allows them to escalate even the most challenging issues to the right specialists as required. Whether you require one-time phone support and online repair or continuing availability of a Help Desk Call Center, Progent's engineers can provide your small business with enterprise-level support without the cost and management hassle of maintaining a big internal support group.
System Center Data Protection Manager Support Services
System Center 2016 Data Protection Manager (SCDPM 2016) offers small and mid-size organizations near-continuous backup and easy recovery functions for Microsoft networks. SCDPM 2016 offers application-aware protection for critical platforms such as Microsoft SQL Server, Exchange Server and SharePoint Server, protects Windows and Linux VMs, supports VMs hosted by Hyper-V and VMware, and integrates seamlessly with Azure for convenient cloud backup and recovery. Progent's Microsoft-certified SCDPM 2016 consulting experts can assist you to design, implement, manage, and troubleshoot an enterprise-wide backup/recovery solution powered by Data Protection Manager 2016. Progent can assist you to migrate from a previous release of DPM or from an outdated solution, and Progent can optimize your DPM 2016 environment for on premises, hosted, cloud-based or hybrid deployments. Progent can provide remote or onsite support and can deliver as-needed guidance to help you through challenging issues or provide comprehensive project management or co-management support to help you complete your SCDPM 2016 deployment on time and on budget.
SQL Server 2019 Integration Experts
Progent's Microsoft Gold-certified Microsoft SQL Server 2019 consultants can help you to integrate Microsoft SQL Server 2019 efficiently with additional Microsoft products by offering consulting services such as Microsoft Windows Server 2022 integration consulting, Windows Server 2019 upgrade expertise, SharePoint Server 2019 application development, Power BI business reporting training and support, Exchange Server 2019 migration expertise and Microsoft 365 Exchange Online integration solutions, and Active Directory and Azure Active Directory design and debugging.
ProSight Managed Services for Network Monitoring and Management
Progent offers a selection of budget-friendly, flat-rate services designed to allow small and medium-size organizations to utilize the same best-of-breed technology deployed by many of the industry's top enterprises. The ProSight portfolio of network management outsourcing services addresses all critical aspects of information technology such as email content filtering, threat defense based on machine leaning, patch management, cloud-based backup/recovery, network infrastructure management, virtual machine hosting, and IT asset documentation management. To read Progent's eBook about the benefits of ProSight managed services for small and mid-size businesses, click:
Desktop and Mobile Device Centralized Administration Support
Progent's Microsoft-certified consulting team offers Configuration Manager 2016 hybrid cloud integration, Microsoft System Center Configuration Manager (SCCM 2012) design and installation and Intune expertise to consolidate and simplify the administration of your desktops along with your Cloud-connected tablets and smartphones. Progent can assist you to upgrade smoothly to SCCM 2016 from an older change management solution or assist you to modify your current SCCM 2016 ecosystem to support your evolving business needs.
Cisco IOS software Update Consulting
If your network includes Cisco appliances, you may be using an old release of Cisco IOS, the operating system used in most Cisco router as well as current switches from Cisco. Cisco frequently provides upgrades to IOS in order to correct problems, shore up security weaknesses, or improve functionality. However, upgrading IOS or other Cisco control software can be tricky, depending upon your Cisco device and your system environment. For example, there may be limited internal Flash storage that could cause a new software release to execute incorrectly. Progent's Cisco CCIE-certified consultants can provide a wide array of services related to upgrading Cisco IOS software or any Cisco control software such as IOS EX, CallManager or Unified Communications Manager. Progent's consultants can run version audits of your router software, propose appropriate upgrades, provision Cisco devices, transfer images/, activate and verify your Cisco software, tune performance, troubleshoot issues, and teach your network support staff how to get the benefits of all important new features.
Talk to a Progent Computer Consultant
To find out how you can contact a Progent computer support expert for remote or onsite support, phone