For small business computer networks located in the state ofDelaware, Progent's Microsoft certified technical experts can provide phone help and remote troubleshooting to resolve your computer system troubles quickly and affordably. Progent has developed enterprise-level skills, sophisticated utilities, and support databases to identify and fix computer network problems without the cost and delays normally associated with on-site technical service visits.
If yourDelawaresmall business is located outside of the larger urban areas such asWilmington, Dover, or Newark, your local network systems support options may be limited in expertise, or unavailable during urgent situations. This can result in a network environment that is unusable or causing efficiency loss due to technical issues going unresolved for too long. Progent’s group of field proven network professionals average more than twelve years of real-world computer industry experience, in the trenches of network systems support, performing a broad range of technical tasks for a varied range of customers. This means you get not just the technical skills needed for the task, but an expert with field proven methods for applying that expertise to provide efficient network solutions.
Ubiquiti UniFi WiFi Access Points Integration and Support Consultants
Ubiquiti's UniFi line of Wi-Fi infrastructure appliances includes indoor and outdoor Wave 2 802.11ax Wi-Fi access points (APs), security gateways, and managed switches. Ubiquiti UniFi devices running on multiple sites with any number of access points can be remotely provisioned and administered using free UniFi Controller software, which centralizes and simplifies setup, discovery, administration, tuning, debugging, monitoring, and analytics. Progent can provide the skills of veteran Wi-Fi consultants who can help your organization to assess the benefits of Ubiquiti’s UniFi technology for your environment and help you to plan, deploy, administer, and troubleshoot your UniFi solution. To learn more, visit Ubiquiti UniFi Wi-Fi APs consulting and WLAN integration.
Collaboration Platforms Expertise for an At-Home Workforce
Progent can assist small and medium-size companies to configure collaborative solutions like SharePoint and Teams to allow their at-home employees to benefit from positive interaction with fellow workers and clients. For information about ways Progent can assist you to install and manage collaboration software for an at-home workforce, go to collaborative platforms support services for remote workers.
NetDocuments Consulting Expertise
NetDocuments is a cloud-based document management system built for the legal profession. Progent can provide the services of NetDocuments specialists who can deliver high-level guidance to assist you to plan, configure, administer, tune, or debug a document management system environment based on NetDocs. To learn about Progent's consulting services for NetDocs, see NetDocs DMS expert support.
Oracle Administration Support and Software Programming
Progent offers affordable access to an Oracle expert for Oracle database administration support or an Oracle application programmer. Progent can help your business to create effective solutions for key Oracle database administration activities including performance tuning, backup and restore strategies, and information security, or train your IT staff how to follow industry leading practices for streamlining major administration procedures. Progent can also provide the support of a PL/SQL programmer to assist your company to build, test, troubleshoot, or port Oracle programs that can vary from forms to data-driven web sites. Progent offers skill using SQL Developer, SQL *Plus, and JDeveloper tools and can help you to optimize existing SQL code by utilizing Oracle's SQL Tuning Advisor.
Configuration Manager 2016 Cloud Integration
System Center Configuration Manager 2016 automates application and device provisioning at scale, centralizes compliance settings control, keeps track of network assets, guards against corporate data leakage, performs health monitoring, allows secure end-user self service, and offers a single point of control for managing mixed-OS ecosystems based on on-premises, cloud-centric, or hybrid deployment topologies. Progent's Microsoft-certified SCCM 2016 consultants and Microsoft Azure cloud integration experts can help businesses of any size with any facet of planning, installing, operating and repairing a SCCM 2016 solution for local, cloud-based, or hybrid networks.
NetApp MetroCluster Disaster Discovery Solutions
NetApp MetroCluster is a high-availability and disaster recovery platform that uses failover storage clustering with synchronous replication to deliver rapid, zero RPO disaster recovery (DR) between sites that are up to 185 miles apart. Progent offers the skills of a certified NetApp MetroCluster expert who can help you to plan, deploy, manage, upgrade, test and troubleshoot a disaster recovery solution built around NetApp MetroCluster. Progent can help you to select a topology for your MetroCluster environment that meets your technical needs and IT budget. Progent can make sure you follow leading practices for installing your MetroCluster environment by delivering guidance with tasks such as assigning shelf IDs, determining aggregate and plexes layout, setting up NetApp FlexVol volumes, setting up NetApp Snapshot, provisioning switches, implementing a tiebreaker, setting up a TCP/IP configuration replication network between your storage clusters, and testing your MetroCluster disaster recovery solution to prove adherence with information assurance standards and regulatory mandates.
CRISC-certified Risk Management Consultants
The CRISC program was initiated by ISACA to validate an IT professional's ability to plan, implement, and support IS controls to reduce network risk. Progent offers the expertise of a CRISC-certified risk management consultant to help you to create and execute a risk management strategy based on industry best practices promoted by CRISC and geared to match your organization's risk tolerance, business goals, and IT budget.
Progent's Integration and Development Services for Microsoft SQL Server 2016
Microsoft SQL Server 2016 offers significant enhancements in speed, capacity, data security, high-availability, BOYD integration, and integrated business intelligence. New features include PolyBase for handling relational and non-relational files simultaneously for big data applications, Hadoop support, Always Encrypted mode, Mobile Reports, and centralized control over on-premises and cloud-resident operations and services. Progent's Microsoft-certified SQL Server 2016 consulting experts can provide remote and onsite support to help organizations of any size to plan, deploy, administer or debug any version of SQL Server 2016. Progent can also help you to integrate SQL Server 2016 with all core Microsoft products including Windows Server and Hyper-V, Exchange Server 2016, SharePoint Server, Microsoft Dynamics GP, Skype for Business, and System Center Operations Manager (SCOM).
Google Android Smartphone and Tablet Integration
Progent's Android phone and tablet integration expertise have years of experience providing online and onsite assistance for businesses of all sizes who need to integrate Android phones into their information networks so that users can work together while on the go. Progent offers the range of skills to resolve technical issues that involve numerous manufacturers and that represent a mix of legacy and up-to-date technology. Progent provides cost-effective online technical support to help you with any facet of planning, deploying, managing and troubleshooting your BYOD solution. Progent can provide occasional technical support to help you to resolve especially challenging technical problems, or Progent can provide comprehensive project management support to ensure that you complete major IT initiatives on schedule and on budget. Progent can assist with local, cloud-based, or hybrid network environments and offers expertise with all major operating systems, applications, management tools and hardware infrastructure. Progent also can provide customized group or individual training to help you manage and use Android phones and tablets securely and productively.
Responsiveness of Progent's TRC for Online Support
Progent's Technical Response Center is committed to providing the best level of online IT support services available for emergency as well as standard issues. For emergency problems that affect many workers, crucial personnel, or a line-of-business program, the Technical Response Center is set up to engage within an hour. For non-critical problems, the TRC is committed to respond in two hours or less. Under any circumstance, your trouble ticket will be generated promptly and accurately, You will be sent a confirmation from the trouble ticket system, and the TRC will check with you on each resolved problem to confirm you are comfortable with the results and ready to close out the trouble ticket. Find out more details concerning Progent's Technical Response Center Customer Commitment.
Active Directory Planning and Integration Consulting
Progent's Microsoft-certified Active Directory experts have extensive experience troubleshooting complex Active Directory problems such as replication problems, multi-domain partition configurations, lost AD objects, cleanup of legacy application configuration objects in production Active Directory systems, and fixing of failed setups of Active Directory and AD-integrated applications. Progent is also skilled in working with “expert only” AD utilities such as ADSIEDIT, DCDIAG and NETDIAG. Progent can also recommend configuration strategies that address key issues such as Active Directory naming standards, hierarchical structure, IT management model, use and design of group policy objects, as well as security and monitoring specifications. Progent can also evaluate the implications of alternate server and service configurations on functionality and speed. Progent can assist businesses to design and roll out configurations of Active Directory Domain Services by providing Windows Server 2012 R2 consulting and Windows Server 2016 hybrid cloud solutions.
Remote Server Monitoring with Microsoft System Center Operations Manager Operations Manager
Progent offers a selection of Network Support Packages based on the proactive problem solving capabilities of Operations Manager, a next-generation network management software solution that tracks the availability, performance and security of your IT network and identifies anomalies before they can bring down your system. To provide more insight concerning the performance and stability of your network infrastructure, Progent can help you deploy and manage popular network monitoring tools based on the Linux operating system.
Planning and Support Services for System Center 2012 Operations Manager (SCOM 2012)
Progent's Microsoft-certified SCOM 2012 consulting experts have more than a decade of experience designing, deploying, enhancing and troubleshooting Microsoft SCOM environments and can provide organizations of any size advanced remote or on-premises consulting services for SCOM 2012. Progent can assist you to plan a topology for System Center 2012 Operations Manager servers that provides the responsiveness and resilience needed to monitor your datacenter effectively, whether your infrastructure are onsite, cloud-based, or a mixed solution. Progent can also assist you to install and customize SCOM 2012 management packs according to industry best practices for monitoring network fabric as well as Microsoft and 3rd-party applications and services. In addition, Progent can provide responsive online or on-premises technical support to assist you to remediate critical issues detected by Microsoft SCOM 2012. Progent can also provide Microsoft System Center 2016 Operations Manager (SCOM 2016) expertise to help your organization to migrate smoothly from Operations Manager 2016 to SCOM 2016.
SharePoint Server 2016 Migration and Hybrid Deployment Support
Microsoft SharePoint Server 2016, intended for on-premises installations of the SharePoint content management platform, offers integration with SharePoint Online and Office 365 to allow hybrid network models that seamlessly combine on-premises and cloud infrastructure and services. Other enhancements include fast provisioning with the new MinRole feature, increased scale, higher performance, stronger security and compliance, enterprise analytics via Power BI integration, and a more engaging user experience for collaboration and sharing. Progent's Microsoft-certified SharePoint consultants offer affordable online and on-premises expertise, software development, and troubleshooting support for organizations of all sizes who intend to upgrade to SharePoint 2016 or SharePoint Online from prior versions of SharePoint. To learn more, see SharePoint Server 2016 Migration Expertise.
SIP Infrastructure Solutions: SIP PSTN Trunks and Cisco CUBE Session Border Controller Integration
Progent's Cisco-certified SIP infrastructure consultants and CUBE integration consultants can help you to plan, deploy, maintain, troubleshoot and enhance Cisco's SIP (Session Initiation Protocol) infrastructure solutions and Cisco's CUBE-connected IP PSTN trunks. Progent can provide affordable online or onsite expertise to help companies to move efficiently to a productive communications network that offers accelerated return on investment. Progent's certified Microsoft collaboration experts can help you to configure connections between Cisco's CUBE Session Border Controller and Microsoft's VoIP and IP video platforms like Skype for Business Server or Lync for access to a SIP PSTN trunk.
Progent's Customer Testimonials
Progent has delivered online or onsite network consulting service to businesses in each state in the U.S. Many of these customers have expressed their high regard for Progent through testimonials to the excellence of Progent's support staff. Check out Progent's customer testimonials to see what people have said about the quality of Progent's network support services
Get in Touch with a Progent Computer Consultant
To learn how to access a Progent network consultant for remote or onsite support, phone 1-800-993-9400 or go to Online Computer Help.