Delaware Computer Network Technical Support
for Small and Midsize Business IT Systems:
Online Support and Troubleshooting
For small office computer networks located in the state ofDelaware, Progent's Microsoft and Cisco certified consultants can provide remote phone help and troubleshooting to repair your computer system problems fast and cost effectively. Progent has acquired top-notch skills, advanced software utilities, and support databases to troubleshoot and fix computer network problems while avoiding the high cost and time delays associated with onsite technical service visits.
If yourDelawarecompany is situated outside of the larger metro areas such asWilmington, Dover, or Newark, your nearby network systems support choices may be limited in expertise, or not available during a crisis. This can result in a network that is unpredictable or causing efficiency loss due to technical issues continuing for too long. Progent's staff of seasoned network professionals average more than ten years of real-world computer industry experience, in the trenches of IT support, performing a wide variety of technical projects for a broad range of clients. This means you obtain not just the technical expertise needed for the job, but a consultant with proven methods for applying that expertise to provide efficient network solutions.
CISA-certified Cybersecurity Audit Consultants
The Certified Information Systems Auditor (CISA) credential is a prestigious qualification that signifies mastery in IS security audit and control. Accredited by ANSI, the CISA credential requires that candidates pass a comprehensive examination administered by the ISACA international professional association. Progent offers the expertise of a CISA-Premier network security audit consultant able to help businesses in the fields of information systems audit services, information technology enforcement, systems and infrastructure ROI, information technology service delivery, protection of data assets, and business continuity preparedness.
ProSight Network Audits for Assessing Network Health
ProSight Network Audits offer a fast and affordable alternative for small and mid-size organizations to get an objective evaluation of the overall health of their network. Based on some of the top remote monitoring and management (RMM) tools available, and supervised by Progent's certified team of information technology experts, ProSight Network Audits show you how well the deployment of your core infrastructure devices adhere to leading practices. The Basic and Advanced options for ProSight Network Audit services are available at a low, one-time cost and deliver instant ROI like a more manageable and more secure AD implementation. Both versions also offer the long-term benefits of state-of-the-art remote network monitoring and management technology. These advantages can include easier management, better compliance with data security regulations, more efficient utilization of network resources, faster problem resolution, more reliable backup and recovery, and less downtime. For details about ProSight Network Health Checks and to see sample reports, go to ProSight Network Audits.
Broad and Deep Experience with Business Information Networks
Progent’s group of more than 100 network consultants means customers can take advantage of the leverage of over a thousand years of cumulative background and collective information to fix the most troublesome network problems. Progent’s certified network consultants have the know-how to identify solutions fast and implement them affordably.
IT Consulting Services for Local Governments and School Districts
Progent has extensive experience providing a broad range of online IT consulting and emergency repair services to local governments and school districts throughout the U.S. Progent is one of the pioneers in delivering expert online IT support and has provided network support to organizations in all 50 states. Progent's remote computer support for local governments eliminates travel expenses and solves problems more quickly than on-premises support.
Software Update Management Services
Patch management includes installing software updates to operating systems and applications, physical and virtual servers and endpoints, peripherals like printers and scanners, infrastructure appliances such as routers and Wi-Fi access points, and IoT devices such as sensors and health monitors. Prompt and correctly managed updating optimizes security, compliance, uptime, and capability. Sporadic software update management can cause security gaps, compatibility issues, slow or erratic performance, unnecessary downtime, or unavailability of important features. Progent's support services for software and firmware patch management provide businesses of all sizes a versatile and cost-effective option for evaluating, validating, scheduling, applying, and tracking software and firmware updates to your dynamic information network. For details, visit Progent's software update management service plans.
Ransomware Forensics Services
Progent's ransomware forensics analysis services are aimed at determining and describing the ransomware assault's progress throughout the compromised network from start to finish. Progent's ransomware forensics consultants can save the evidence of a ransomware assault and perform a comprehensive forensics analysis without interfering with activity related to operational continuity and data recovery. You can utilize Progent's ransomware forensics analysis to counter future ransomware attacks, validate the cleanup of encrypted data, and meet insurance carrier and regulatory mandates
Microsoft Teams Solution Design Consultants
Teams replaces Skype for Business Online as Microsoft's premier cloud platform for group conversation and collaboration. Progent's Microsoft Teams consultants can assist your organization to plan an upgrade to Teams from Skype for Business or Lync Server and configure, administer, and debug a cloud-based or mixed implementation of Microsoft Teams. Progent can assist you to integrate Teams with Office/Microsoft 365 apps, Exchange Online, SharePoint, and your phone infrastructure.
Exchange Server 2016 Migration Support Services
Progent's certified Microsoft Exchange Server 2016 migration consultants can assist you in all facets of your migration to Exchange 2016 such as planning high availability (HA) infrastructure for an on-premises, Microsoft cloud connected or hybrid deployment; CAL licensing compliance for Exchange and Windows Server 2012 R2 or later; migrating mailboxes; Windows Hyper-V strategy; determining storage requirements for your VMs, databases and log files; configuring hardware load balancing for high-availability client access services; planning, building and testing Exchange Servers and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint; preparing your firewall; resolving SSL issues; providing client integration with Office desktop or Microsoft 365; and configuring Outlook on the web. Progent can also provide Exchange 2019 upgrade assistance and Office 365 Exchange Online integration to assist you to move to a more modern version of Exchange Server.
CISSP-certified Cybersecurity Consultants
Progent's CISSP-premier cybersecurity consultants can help organizations of any size with any aspect of IT security. Progent can help implement cost-effective security solutions that guard a small office against modern threats or Progent can plan, deploy, and monitor an end-to-end security strategy for hybrid enterprise networks that support onsite, remote, and mobile users accessing network resources distributed across multiple physical sites and various clouds.
Remote Call Center Services for Small Organizations
Progent's Standard Help Desk Services offer a comprehensive service desk solution that manages all facets of remote desktop technical support from service requests through ticketing, assigning ownership, remote desktop control, progress tracking, problem resolution, and and metrics. Intended for smaller businesses with few dedicated service technicians for desktop issues, Progent's Standard Help Desk Services provide remote support at a substantial savings from Progent's normal Level 1 desktop troubleshooting rates. Progent can also provide rapid as-needed escalation to subject matter experts to resolve the most issues. To learn more, refer to Progent’s remote Help Desk services for small organizations.
MSP360 Backup Solutions
Progent can help you to design, implement and debug a backup/restore solution built around MSP360 technology. MSP360 enables file or image-based backup/restore for virtual machines and physical machines, works with all popular public clouds, and permits businesses to build a backup ecosystem with a minimum RTO and a defined Recovery Point Objective (RPO). With ProSight DPS 360 Backup, Progent offers comprehensive monitoring and management of your backup system to prevent data loss resulting from user miscues, system glitches, ill-intentioned insiders, and malware assaults like ransomware. To learn more, go to ProSight DPS 360 Backup services.
Cisco Catalyst 9100 Series Wireless Access Points Consulting
Progent's Cisco Catalyst Wi-Fi 6 and 6E Access Point experts can provide economical online and onsite support for Catalyst Wi-Fi 6 and 6E wireless access points (WAPs). For details about Progent's support for Cisco's Catalyst 9100 Family of Wireless APs, refer to Cisco Catalyst 9100 Wi-Fi 6 and 6E 802.11ax access points system planning, deployment, and debugging services.
Citrix Certified XenServer Virtualization Consulting Services
Progent's Citrix XenServer consultants can help you to understand the strategic advantages of XenServer as well as other Citrix platforms, and can assist your IT organization to design, test, implement, troubleshoot, and support a XenServer installation. Progent can in addition analyze your current Citrix technology environment and show you how to enhance resource utilization, responsiveness, security and compliance, uptime, and disaster recovery.
Consulting and Support Expertise for SCOM 2012
Progent's Microsoft-certified System Center 2012 Operations Manager (SCOM 2012) consulting experts have extensive experience planning, implementing, enhancing and fixing SCOM environments and offer organizations of any size advanced online or onsite consulting support for System Center 2012 Operations Manager. Progent can assist you to maintain your current SCOM deployment and remediate serious issues uncovered by System Center 2012 Operations Manager. Progent can also provide Microsoft System Center 2016 Operations Manager expertise to help your organization to upgrade smoothly from SCOM 2012 to Operations Manager 2016. In addition, Progent can help you migrate to more modern versions of SCOM including SCOM 2019 and SCOM 2022.
Progent's Consulting and Development Services for Amazon Marketplace Web Service
Amazon Marketplace Web Service (Amazon MWS) is a collection of APIs that allows Amazon sellers to improve the efficiency of their business processes by automating key sales functions such as listings, orders, shipments, fulfillment, and finances. By leveraging Amazon's vast online selling environment and automating their sales, vendors can broaden their reach, lower their cost of sales, improve reaction time to customers, and add to their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) developers can work with your development staff and provide programming, workflow integration, project management support, and mentoring to help you cut development time and get to market quickly.
Contact a Progent Computer Consultant
To learn how you can access a Progent network support expert for remote or onsite help, call
An index of content::
Immediate IT Consulting MOM 2007
Remote Monitoring and Reporting Online Support Services
Progent's Microsoft-certified consulting experts have over a decade of experience designing, implementing, enhancing and repairing SCOM environments and offer companies of all sizes advanced online or on-premises consulting support for Microsoft SCOM 2012. Progent can help your company to design a topology for SCOM 2012 servers that provides the responsiveness and resilience required to watch over your IT resources efficiently, whether your infrastructure are on-premises, cloud-based, or a hybrid solution. Progent can also help you to import and set up Microsoft SCOM 2012 management packs according to best practices for tracking network infrastructure as well as Microsoft and 3rd-party apps and services. Also, Progent can provide responsive online or on-premises troubleshooting to help you to fix serious issues detected by Microsoft SCOM 2012.
Windows Server 2012R2 Clustering Integration
Windows Server 2012 R2 Security Specialists
Progent's certified professionals can assist you to evaluate the business value of Microsoft Windows Server 2012 R2 for your organization, create pilot systems and migration strategies, tune your network for local, multi-site, cloud-based, and hybrid environments, train your IT support team, develop a corporate-wide security plan, streamline network management, help with application development, and build and test a DR/BC plan.
Support Services Catalyst Wi-Fi 6 AP Placement
Cisco EWC for Catalyst 9100 AP Consulting Services
Progent's Cisco-certified Catalyst 9100 Series 802.11ax WAP experts can provide affordable remote and onsite help for Catalyst Wi-Fi 6 wireless access points.
Microsoft Experts Desktop Update Automation Implementation
Configuration Manager Online Help
Progent's network engineers can assist you to streamline desktop change and update management by delivering support for administration platforms such as System Center Configuration Manager 2007, Systems Management Server, and Windows Server Update Services (WSUS).
Part-Time Job MCSE
Cisco Consulting Career Opportunities
If you are a network engineer with system support expertise, joining Progent and helping Progent's clients will enhance your abilities through interaction with our staff of motivated, world-class consulting experts. Progent's commitment to offering IT consulting and technical support to small businesses will offer you the chance to consult in depth with business leaders and add tangibly to the success of dynamic companies. In addition, Progent's virtual office network provides state-of-the-art technology for off-site service and wireless connectivity to allow you to deliver fast fixes when you take on business-critical issues.
CRISC Risk and Information Systems Control Consulting Services
CRISC Certified Information Risk and Information Systems Control Officer Consultancy
Progent can provide the services of a CRISC-certified risk management consultant to assist your company to plan and implement an enterprise risk management (ERM) strategy following best practices promoted by CRISC and geared to align with your company's risk tolerance, business goals, and budgetary guidelines.
DotNET Framework Programming Firm
Xamarin Integration
Progent's software developers have worked for two decades with .NET technologies and the Visual Studio development environment and can create or modernize .NET applications quickly and affordably.
Palo Alto Networks VPN Compliance Audit
Palo Alto Networks DNS Security Security Firms
Progent's Palo Alto Networks firewall consultants can show you how to choose, deploy, and manage Palo Alto Networks PA-Series firewalls to provide a modern security environment that extends across your on-premises and cloud resources and protects any user at any location with any device.
Exchange Server 2003 Online Technical Support
Microsoft Certified Partner Exchange Server 2003 IT Consultant
Progent's Microsoft Premier professionals offer world-class consulting for enterprise-wide implementations of Microsoft Exchange 2007. Progent's consultants can show you how to plan multi-site Exchange Server 2007 installations or updates and can supply onsite technicians to assist enterprises with deployments of Microsoft Exchange in the or any region served by Progent's consultants.
Consultancy ProSight Private Cloud Services
Private Cloud Hosting for Virtual Data Centers Consultancy
Progent's ProSight Virtual Hosting and Management service offers comprehensive hosting of a small company's servers in an environment that gives the highest degree of availability and scalability and is in addition simple to migrate to another host. ProSight Virtual Hosting options are built upon mature virtualization techniques that allow small businesses with mixed- platform environments to save significantly on the expense of capital equipment, system support, and IT administration while achieving enterprise-class fault tolerance and an unmatched degree of vendor flexibility.
Immediate Services WiFi 6/6E Solutions
802.11 Wireless LAN Consultants
Progent can help you plan, deploy, manage, monitor, and repair an efficient Wireless network architecture, recommend appropriate products, and configure wireless access points, wireless bridges, radio antennas, wireless controllers, and other wireless products. Progent can also show you how to put together a complete 802.11x system security strategy that is well integrated with the security strategy for your overall business network.
Sun Solaris Protect
24 Hour Security Organizations Solaris
If your business operates a Sun Solaris environment or a multi-OS network, Progent's CISM and ISSAP-premier consultants can help your entire organization in a broad range of security areas including security management procedures, security architecture and strategies, access management products and methodology, software development security, business processes security, physical security, communications, infrastructure and web security, and workplace recovery preparedness. CISM, CISSP and ISSAP define the fundamental competencies and worldwide standards of performance that information security professionals are required to master. These accreditations provide IT management the confidence that consultants who have earned their CISM or CISSP qualification have demonstrated the background and knowledge to offer world-class security management and consulting help.
Fortinet FortiOps Consulting Services
Fortinet Firewall Management Consultant
Fortinet next-generation firewalls (NGFWs) are industry leaders in offering top performance for SSL inspection. Progent's Fortinet FortiGate firewall consultants can assist you to configure your Fortinet firewalls to protect your IT assets at the network edge, within the data center core, at branches, and at the cloud edge.
System Center 2016 Virtual Machine Manager Engineer
IT Consultants SCCM 2016
Small to middle size companies can now get all the benefits of System Center Operations Manager and in addition have fast access to Progent's Microsoft and Cisco Certified network consulting professionals. With Progent's affordably priced network service programs, small and midsize organizations can choose a simple System Center Operations Manager 2007-based co-sourcing service program with network monitoring, reporting, Help Desk and online troubleshooting or a comprehensive 24x7 outsourcing package. Progent supports Operations Manager 2007 to offer small company networks enterprise-class availability, protection, and productivity.
Cisco VoIP phones Single Number Reach Support and Setup
Voice Over IP Support and Help
Progent's Cisco certified network infrastructure consultants can provide high-level support services for Cisco Unified Communications Manager (formerly CallManager). Progent can assist your organization to integrate VoIP phones, create dial plans, configure SIP trunking and PSTN connections, deploy Cisco ISR G2 routers with CUBE support, and design UCS server failover solutions.
Support Services Telecommuting
Emergency Call Desk for at Home Workforce Consultant
Progent has two decades of background helping small and medium-size companies to design, implement, optimize, manage, and troubleshoot computer networks that incorporate an at-home workforce.
Azure migration Development Company
Azure and SQL Server integration Consult
Progent can help businesses of all sizes to move any part of their computing infrastructure to Microsoft Azure. This can simplify IT administration and lower hardware investments. Microsoft Azure includes a comprehensive library of cloud services and Progent can assist you to evaluate the benefits and limitations of different cloud networking architectures supported by Azure. Progent can show you how to administer cloud-resident or hybrid cloud and on-premises applications and resources and ensure that you avoid the typical mistakes small organizations make when migrating to a public cloud. Progent can assist you to set up cloud servers on Azure Virtual Machines, utilize VHD storage with Azure Storage, handle authentication with Azure Active Directory, and automate transparent backup services with Azure Backup. Progent can also help you to configure perimeter firewalls and IPsec VPN tunnels and also to integrate iPhones and iPads and Android smartphones and tablets.
IT Consultants Cisco DNA Center
Catalyst 802.11ax Wireless Support and Help
Progent's Cisco Catalyst 9100 Series 802.11ax Wi-Fi 6 and Wi-Fi 6E Access Point consultants can provide economical online and onsite help for Catalyst Wi-Fi 6 and Wi-Fi 6E wireless access points (WAPs).
SQL Server 2019 Machine Learning Services Support and Setup
Expert Microsoft Certified SQL Server 2019 and Kubernetes Online Support Services
Progent's certified SQL Server 2019 experts can help you to evaluate the advantages for migrating to SQL Server 2019 and can provide fast remote or onsite contact with consulting experts in solution design and integration, application development, database administration, and cybersecurity.
Professionals Network Security Assessment
Security Evaluation Specialist
Progent has created several network security packages intended to provide larger corporations a professional and comprehensive network security assessment from a group of premier security engineers. All Progent's security evaluation bundles feature a suite of procedures including automated scans from inside and from outside your company security perimeter, expert analysis of scanned data by certified security engineers, creation of a report explaining the findings, plus an interactive high-level executive outbrief and an extensive interactive outbrief for internal network administrators.
24 Hour Meraki MR53 Access Point IT Services
Meraki MR53 Access Point Network Consulting
Progent's Cisco-certified Wi-Fi networking experts can provide online and on-premises consulting and troubleshooting services to help you to design, configure, administer, tune, and debug wireless networks that incorporate Cisco's Meraki APs. Progent can also help you to plan and implement hybrid environments that integrate local and cloud-hosted services and that provide seamless connectivity, advanced security and compliance, streamlined management, and dependable performance for all your wired and wireless endpoints.
Consulting Remote Monitoring and Reporting
Operations Manager IT Consultant
Progent's Microsoft-certified consultants have over a decade of background planning, implementing, optimizing and repairing System Center Operations Manager environments and offer organizations of any size expert remote or on-premises consulting support for Microsoft SCOM 2012. Progent can assist you to plan a topology for System Center 2012 Operations Manager servers that provides the responsiveness and resilience required to monitor your datacenter efficiently, whether your datacenters are on-premises, in the cloud, or a hybrid solution. Progent's SCOM consultants can also help you to install and customize SCOM 2012 management packs based on best practices for monitoring network fabric and Microsoft and third-party applications and services. Also, Progent can provide fast online or onsite technical support to assist you to remediate serious issues uncovered by System Center 2012 Operations Manager.
Threat Management Gateway 2010 Configuration
Forefront Threat Management Gateway 2010 Online Consulting
Forefront Threat Management Gateway 2010 is based on the proven security technologies of Internet Security and Acceleration Server and offers a easily managed web gateway that delivers a one-server platform for a variety of security features such as an application layer and network layer firewall, URL filtering, malware inspection, intrusion protection, application proxy, Virtual Private Network control, plus HTTP/HTTPS inspection. Microsoft Forefront TMG 2010 provides comprehensive web security reporting features, permits custom reporting powered by SQL Server, integrates with Active Directory to streamline authentication and policy enforcement, and can be operated as a virtual machine to lower expenses and improve recoverability. Progent's Microsoft-certified consultants can assist your company to design and carry out test and production implementations; integrate Microsoft Forefront Threat Management Gateway with Windows 2008, AD, Microsoft SQL Server, Exchange Server, and Microsoft SharePoint; set up Microsoft Forefront TMG 2010 to operate on a virtual server with Windows Hyper-V; and provide ongoing consulting and repair services. Progent's consultants can also assist you to migrate smoothly to Microsoft Forefront Threat Management Gateway 2010 from ISA Server 2006 or ISA Server 2004.
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