Delaware Computer Consulting Experts
for Small and Medium-size Business Networks:
Remote Assistance and Repair
For small office computer networks located anywhere in the state of Delaware, Progent's Microsoft and Cisco certified professionals can deliver phone support and remote troubleshooting to repair your computer network issues quickly and affordably. Progent has developed world-class skills, software tools, and support databases to diagnose and resolve computer network problems while avoiding the high cost and time delays normally associated with in-person technical service dispatches. If your Delaware company is located beyond the larger urban areas such as Wilmington, Dover, or Newark, your nearby computer network support options may be limited in expertise, or unavailable during a crisis. This can result in a network environment that is unstable or causing productivity loss due to technical issues going unresolved for too long. Progent's team of seasoned network professionals average more than 10 years of real-world computer industry experience, in the trenches of computer network support, performing a broad variety of technical tasks for a broad range of customers. This means you get not only the technical skills needed for the job, but an expert with proven methods for applying that expertise to deliver excellent network solutions.
Advanced Project Management Consultants
For advanced project management assistance, Progent can provide access to senior information technology experts with years of experience as technology project managers for application development, business systems implementation, and process engineering working with organizations ranging from Big 4 firms to dot-com startups to government agencies. These high-level project managers can provide advanced management skills to assist enterprise customers to adhere to leading practices to make sure strategic projects are completed on schedule and on budget.
Unified CM and Cisco Unified Communications Manager Express Planning, Deployment and Troubleshooting
Cisco Unified Communications Manager, originally known as CallManager, functions as the foundation of Cisco's collaboration portfolio. Unified CM and Cisco Unified Communications Manager Express (CME) offer a borderless IP-PBX solution by integrating with unified messaging applications like Unified Communications Manager IM and Presence Service with Jabber support, Cisco Unity Express for voicemail, Mobile Connect for Single Number Reach, and Unified Contact Center Enterprise (UCCE) for building a highly automated customer contact center. Progent's CCIE-certified CUCM and CallManager experts can assist with any aspect of Unified CM configuration and debugging in areas that include integrating VoIP phones and desktop video IP phones, reviewing dial plans, configuring SIP trunks and CUBE session border controllers, installing Cisco ISR routers with CUBE support, creating UCS server clustering systems for survivability, and integration with Microsoft Exchange Server.
Ransomware Forensics Investigation Services
Progent's ransomware forensics investigation services are aimed at determining and documenting the ransomware assault's storyline throughout the network from beginning to end. Progent's ransomware forensics experts can capture the evidence of a ransomware attack and carry out a detailed forensics investigation without slowing down activity related to business resumption and data restoration. You can use Progent's ransomware forensics documentation to block subsequent ransomware attacks, assist in the recovery of encrypted data, and comply with insurance carrier and governmental mandates
Backup Consulting Services for Teleworkers
Progent can help small and medium-size companies to plan, deploy, verify and manage data protection solutions required for at-home workers. For information about Progent's backup/restore expertise for telecommuters, go to backup/restore solutions for remote workers.
Cisco Firepower Series Firewalls Consulting Expertise
Cisco's Firepower Next Generation Firewalls deliver a major performance boost over Cisco's popular ASA 5500-X firewalls and include centralized management of advanced security capabilities such as application visibility and control (AVC), next-generation intrusion protection with intelligent prioritization of risks, advanced malware protection, DDoS mitigation, and multi-node sandboxing. Progent's Cisco-certified CCIE firewall experts can help you to plan and carry out an efficient migration to Firepower firewalls from legacy ASA 5500-X, ASA 5500, or PIX appliances and help you integrate Firepower appliances with Cisco's subscription-based security services to build and centrally manage IT environments that span branch offices, data centers, and cloud resources. For more information about Cisco's Firepower line of NGFWs Firewalls, see Firepower Series firewalls consulting expertise.
Integration Expertise for Microsoft 365 Applications and Cloud Services
Microsoft 365, formerly branded Office 365, is Microsoft's expanding suite of client productivity applications and cloud-hosted services offered on a subscription basis. Microsoft 365 apps and cloud services are offered in an array of product bundles intended for customers ranging from individuals and home offices to enterprises. Progent can provide quick and affordable remote access to consultants with in-depth knowledge of Microsoft, macOS, Apple iOS, and Google Android technology. Progent can help your business to understand the many subscription plans offered with Microsoft 365 and integrate your information network with Microsoft 365 in a way that delivers maximum business value. Progent's Microsoft 365 integration consultants support multi-vendor networks that include Windows, macOS or OS X, and Linux operating systems. Progent can also assist your business to create and manage hybrid networks that transparently combine on-premises and cloud-based products and services.
Progent's Online Consulting, Programming and Training Support for Microsoft Office Excel and Microsoft 365 Excel
Progent's Microsoft-certified Microsoft 365 Excel application consultants can assist your company to develop advanced Excel-based applications or provide 1-on-1 training in the sophisticated features of Microsoft Excel desktop and Microsoft 365 Excel. Progent's consultants can also help you to build and maintain a safe, dependable network and communications architecture to host your Microsoft Excel applications. Progent's SharePoint consultants can show your company ways utilize Excel Services to extend the capabilities of Office Excel by incorporating interactive Excel spreadsheets into business intelligence portals and scorecards. Progent's Microsoft Dynamics 365 consultants can show you how to exchange data between Microsoft 365 Excel and other products by delivering services such as Dynamics GP custom programming and Microsoft Dynamics 365 Business Central/NAV business management software integration.
Microsoft Dynamics 365 Business Central (D365 NAV/Navision) Consulting
Dynamics 365 Business Central, previously called Dynamics NAV and Navision, is an enterprise resource planning (ERP) platform created for Azure cloud, onsite, or hybrid environments. Progent's Microsoft 365 consultants, Excel specialists, Teams and Teams Premium system designers, and Microsoft Azure cloud experts can help your organization to combine Dynamics 365 Business Central with familiar Microsoft products. Progent's database experts offer Microsoft SQL Server support and Power BI analytics expertise to help you to utilize Business Central/Dynamics NAV to create custom apps and reports that help you to improve business decisions. Progent's Dynamics 365 Business Central consultants can assist you to manage legacy releases of Dynamic NAV/Navision or plan and configure up-to-date Business Central deployments.
SQL Server 2017 Integration Consulting Expertise
Progent's Microsoft-certified SQL Server 2017 experts can assist your business to assess the business benefits of migrating to SQL Server 2017 and can help you to plan and carry out a smooth migration of your databases and applications to any deployment model including onsite, cloud-based, or hybrid. Progent's SQL Server experts offer remote or on-premises support ranging from as-needed architecture assessment or troubleshooting to comprehensive project management and co-management to make sure your SQL Server 2017 project is carried out on schedule and within budget. Also, Progent's SQL Server 2019 migration experts can assist you to migrate efficiently from SQL Server 2017 to a newer release of SQL Server. For more information, visit SQL Server 2017 migration expertise.
Expert Support for Systems at Colocation Sites
There are hundreds of enterprise-level colocation centers in major metropolitan areas throughout the United States. Progent's colocation consulting professionals can improve your network's fault tolerance and performance by helping you choose a colocation facility that addresses the individual requirements of your enterprise such as geographic proximity, size, communications, affordability, and value-added features and services. Progent’s data center IT services are intended for companies with equipment located at colocation hosting facilities and requiring on-demand on-premises service at the colocation site plus online support from Microsoft and Cisco Premier Certified experts. Progent provides a variety of colocation center support services including system architecture evaluation, Windows and UNIX server installation and support, troubleshooting for server and telecommunications networking, development and deployment of high availability configurations, defining and implementing layered security defenses, firewall configuration and troubleshooting, designing load balancing solutions, and planning high-availability server and storage clustering systems.
ProSight WAN Watch Infrastructure Monitoring and Management
ProSight WAN Watch infrastructure management service makes it simple and inexpensive for smaller businesses to diagram, track, enhance and troubleshoot their networking appliances such as routers, firewalls, and wireless controllers plus servers, endpoints and other networked devices. Using state-of-the-art Remote Monitoring and Management (RMM) technology, WAN Watch makes sure that infrastructure topology maps are always updated, copies and displays the configuration information of almost all devices connected to your network, monitors performance, and sends alerts when issues are discovered. By automating time-consuming network management activities, ProSight WAN Watch can knock hours off ordinary chores like making network diagrams, reconfiguring your network, finding devices that need critical updates, or resolving performance problems. Read more about Progent's entire ProSight family of value-priced managed services for small and mid-size organizations.
Windows Server 2016 Hyper-V Hybrid Cloud/On-premises Solutions
Hyper-V 2016 incorporates core features initially designed for and proven on Microsoft Azure, among the world's biggest public clouds. This dramatically enhances the ability of the Windows Server platform to support private cloud and hybrid cloud/on-premises deployment models by improving security, uptime, expandability, manageability, dependability and recoverability. Progent’s Microsoft-certified Windows Server 2016 Hyper-V consultants can assist you to evaluate the benefits of Hyper-V 2016 for your organization, set up test systems to verify the ability of Hyper-V 2016 to support your vital workloads, design a cost-effective network topology for a cloud-centric or hybrid deployment, develop and execute a smooth migration plan, train your IT management and support personnel, and provide as-needed consulting and troubleshooting services to ensure that your Hyper-V 2016 solution delivers maximum business value.
Progent's Integration and Troubleshooting Support for SQL Server 2014
SQL Server 2014 incorporates major enhancements in critical areas including performance, uptime, security, and cloud integration. SQL Server 2014 is the first release of Microsoft SQL Server that includes in-memory technology that works transparently with all workloads including Online Transaction Processing, data warehousing (DWH), and business analytics. Progent's Microsoft-certified SQL Server 2014 consultants can help you manage your SQL Server 2014 system or provide Microsoft SQL Server 2016 upgrade support or Microsoft SQL Server 2019 migration assistance to help you move to a more modern release of SQL Server.
Get in Touch with a Progent Computer Support Expert
To see how you can get in touch with a Progent network consultant for online or onsite support, call
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Microsoft SQL 2008 Server Support
SQL 2008 Analysis Services Technology Professional
Progent's Microsoft-Premier SQL engineers can provide an array of services to assist small and midsize businesses to design, install, administer, and troubleshoot Microsoft SQL Server 2008 systems so that they gain the maximum competitive advantage from Microsoft's state-of-the-art RDBM platform. Also, Progent can provide help with network infrastructure, company-wide protection, and application development to optimize the business value of your information network.
SharePoint Server 2010 Consultant Services
SharePoint 2010 IT Consultants
Progent's Microsoft-certified engineers can provide affordable remote technical support and programming services to assist you to design, deploy, manage, and troubleshoot SharePoint 2010 environments that can involve web pages that can function as intranets, extranets, document management applications, wikis, data marts, business information systems, enterprise search, workflows, and other tools to support and enhance information sharing. Progent can show you how to integrate SharePoint 2010 with Microsoft SQL Server and with other databases as well as with Microsoft's popular desktop programs like Office Excel, Word, PowerPoint, and Project. Progent can help your business to upgrade from earlier versions of SharePoint or adapt a mix of web technologies into a consolidated and easy-to-manage SharePoint 2010 environment.
SCOM 2012 Cloud Monitoring Support and Help
Professionals System Center OpsMgr 2012
Progent's Microsoft-certified consulting experts have more than a decade of background designing, deploying, enhancing and repairing SCOM environments and offer companies of any size advanced remote or onsite consulting services for Microsoft SCOM 2012. Progent can help your company to plan an architecture for Microsoft SCOM 2012 servers that delivers the performance and availability needed to monitor your IT resources efficiently, whether your datacenters are onsite, cloud-based, or a hybrid solution. Progent's SCOM consultants can also help you to install and set up System Center 2012 Operations Manager management packs based on best practices for monitoring network fabric and Microsoft and third-party applications and services. Also, Progent can provide fast remote or on-premises troubleshooting to help you to remediate critical problems detected by Microsoft SCOM 2012.
Call Desk Sharing Information Technology Consulting
Online Support Co-managed Service Desk
Progent's Computer Call Center Outsourcing Services for desktop technical support are designed specifically for small businesses who require immediate availability of a Help Desk Call Center with expert phone support and effective escalation options but who must operate within a restricted network support budget. Key components of Progent's Help Desk Outsourcing Support Services include: Help Desk Call Center Support, Optional Remote Access Support, System Assessment, Problem Escalation, Virtual Help Desk Support, Per Minute Billing, and Helpdesk Software Selection and Integration.
Professionals ProSight VM Hosting
ProSight Hosting for Virtual Servers Consult
Progent's ProSight Virtual hosting services offer small and midsize businesses a variety of benefits such as reduced capital expenditures, savings on operational expense, better management focus, enterprise-class protection, greater availability, and business continuity.
Sun Solaris Remote Professional
Linux Remote Services
Progent offers nationwide urgent help and troubleshooting services for companies that operate Sun Solaris environments or whose IT systems feature a combination of Sun Solaris and Microsoft products. Remote technical support provides optimum leverage for your IT dollar by preserving user productivity and shortening the time billed for computer repair services. Sophisticated online support technology and skilled technicians and engineers allow Progent to solve most network problems without squandering time and money by traveling to your location. In most of situations your IT problems can be remediated by telephone or through a mix of telephone help and remote network analysis. Progent can offer the services of Cisco certified CCIE network experts and CISM certified security professionals to help with the most challenging network issues.
SQL Server 2014 In-memory OLTP Online Support
Consultants SQL Server Analysis Services
SQL Server 2014 incorporates significant enhancements in critical areas including speed, availability, security, and cloud readiness. Microsoft SQL Server 2014 is the first version of Microsoft SQL Server that includes in-memory capability that works seamlessly across all types of applications including Online Transaction Processing, data warehousing (DWH), and data analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can deliver efficient online and on-premises consulting services including planning, deployment, administration, troubleshooting, and application development expertise to enable organizations of all sizes to achieve fast return from their SQL Server 2014 deployment.
Engineers Microsoft Exchange Server Migration
Consult Exchange Upgrade
Progent's Microsoft and Cisco-certified consulting engineers can assist your organization to assess the benefits of Exchange 2010 for your company and can assist you to design and implement a smooth migration to Microsoft Exchange Server 2010 from Exchange 2003 or Microsoft Exchange Server 2007 that will provide fast ROI by improving your workers' efficiency, lowering the expense of hardware and service, streamlining administration, and integrating your key communications technologies.
Windows Server Essentials Server Backup Technology Professional
Microsoft Windows Server Essentials Consultancy
Progent's consultants can provide cost-effective online consulting and troubleshooting services for Windows Server Essentials. Progent can provide comprehensive project management support to help you plan and carry out a smooth move from Windows Server Essentials to Microsoft 365 and other Microsoft Online platforms and services.
ProSight Reporting ConnectWise Automate Information Technology Consulting
Open Now ProSight Reporting ConnectWise Automate Online Troubleshooting
ProSight Reporting is a growing suite of in-depth reporting tools created to integrate with the industry's top ticketing and remote network monitoring programs such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
MAS 90 Contract Programming Firm
Microsoft Dynamics 365 Retail Application Consulting
Besides offering access to Microsoft Dynamics GP consultants, Progent has experts in Dynamics AX, Dynamics NAV, Dynamics SL (Solomon), Microsoft Dynamics Retail Management System, Macola ERP by Exact, MAS 90 by Sage Software, and QuickBooks Pro. Progent can provide programming, troubleshooting, management help, migration support, and one-on-one or group webinar training classes tailored to address your specific requirements. Progent's experts also can help you integrate and maintain a protected, robust server and communications foundation to run your ERP, MRP and accounting solutions.
Network Consultants iPhone Security
ProSight ESP Ransomware Defense Specialists
Progent's ProSight Enhanced Security Protection managed services offer affordable multi-layer security for physical servers and VMs, desktops, mobile devices, and Exchange email. ProSight ESP utilizes contextual security and advanced heuristics for round-the-clock monitoring and reacting to cyber threats from all attack vectors. ProSight ESP offers two-way firewall protection, intrusion alarms, device management, and web filtering through leading-edge technologies packaged within a single agent managed from a unified console. Progent's security and virtualization consultants can help your business to design and configure a ProSight ESP environment that addresses your company's unique requirements and that allows you demonstrate compliance with legal and industry information security standards. Progent will help you define and implement security policies that ProSight ESP will enforce, and Progent will monitor your IT environment and react to alerts that call for immediate action. Progent can also help your company to set up and test a backup and restore system like ProSight Data Protection Services (DPS) so you can recover rapidly from a destructive security attack such as ransomware.
SentinelOne Endpoint Security Specialists
ProSight Phishing Protection Consulting
ProSight Active Security Monitoring (ASM) utilizes cutting edge behavior analysis technology from SentinelOne to guard endpoints and servers and VMs against known as well as new ransomware crypto-worms like Ryuk, Maze, Sodinokibi, Netwalker, LockBit or Egregor.
SentinelOne Vigilance Respond MDR Reseller Setup and Support
24/7 SentinelOne Computer Virus Forensics Experts Online Technical Support
Progent is a reseller and consulting firm for SentinelOne's Singularity product family, a subscription-based, cloud-first cyberthreat management platform that includes AI software and advanced services to provide comprehensive endpoint detection and response (EDR).
Hybrid cloud solutions Technology Professional
Microsoft Azure enterprise hybrid cloud solutions Professional
Progent can assist you to plan and manage hybrid ecosystems that support Windows and Linux operating systems and applications in either cloud-centric systems or in hybrid architectures that combine local resources as well as one or more public clouds. To assist you to integrate public cloud services with networks, Progent offers a variety of cloud integration support services such as Microsoft Azure enterprise hybrid cloud design and integration consulting, Amazon Web Services cloud integration, and Amazon Web Marketing Service development and debugging. Progent has two decades of background providing advanced consulting expertise online, and Progent can make sure you successfully carry out your cloud migration initiatives on schedule and within your budget.
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