For business computer networks located within the state ofDelaware, Progent's Microsoft certified technical team members can provide remote phone assistance and remote troubleshooting to resolve your computer system issues fast and affordably. Progent has developed world-class skills, sophisticated utilities, and support databases to identify and fix network problems without the cost and delays associated with in-person service calls.

If yourDelawaresmall business is located beyond the larger metro areas such asWilmington, Dover, or Newark, your local computer support choices may be limited in skills, or not available during an emergency. This can result in a network environment that is unusable or causing productivity loss due to technical issues persisting for too long. Progentís staff of network professionals average more than ten years of real-world computer industry experience, in the trenches of computer network support, performing a large variety of technical tasks for a diverse range of customers. This means you obtain not just the technical expertise needed for the job, but a consultant with demonstrated methods for applying that expertise to assist with excellent network solutions.

Broad and Deep Knowledge of Office Networking
Progentís group of more than 100 networking consultants means clients benefit from the leverage of more than 1,000 years of combined background and collective knowledge to resolve the most vexing system issues. Progentís accredited information technology engineers possess the know-how to identify fixes fast and deliver them cost effectively.

ProSight Private Cloud Hosting Services
Progent's ProSight Virtual Hosting and management service provides comprehensive hosting of a small organization's servers in an environment that gives the maximum level of dependability and scalability and is also simple to migrate to another host. Progent's Private Cloud hosting services are built on mature virtualization techniques that enable small and midsize businesses with mixed- platform environments to save dramatically on the expense of capital equipment, system maintenance, and network administration while achieving enterprise-class fault tolerance and an unmatched degree of vendor flexibility. Find out about Progent's ProSight portfolio of managed services for small and mid-size businesses.

Wi-Fi Site Survey
Progentís Wireless Site Survey makes it easy to design and install a wireless network customized for your facilities, offering your business a WLAN that delivers the coverage, performance, load-handling capability, QoS, security, and hand-off ability your company needs. Progent's Wireless Site Survey services are available either as an affordable online service or as a more comprehensive on-premises service. Progentís on-premises survey features physical walkthroughs, spectrum and security audits of your current WLAN, analysis of your buildingís layout, testing for radio frequency contention, RF propagation modeling, identification of the best locations for customer-requested WAPs such as Cisco Aironet access points, Meraki access points and Apple AirPort equipment, and a comprehensive document defining a new WLAN.

Backup/Recovery Consulting Services for an At-Home Workforce
Progent can assist small and mid-size organization to plan, implement, test and troubleshoot backup/restore systems for offsite workers. For information about Progent's backup/recovery solutions for telecommuters, visit data protection solutions for remote workers.

Consulting and Support Services for System Center 2016 Virtual Machine Manager (SCVMM 2016)
Microsoft System Center 2016 Virtual Machine Manager (SCVMM 2016) is part of Microsoft's System Center 2016 family of network management tools and is designed to offer a unified mechanism for configuring and managing virtualized datacenters across hybrid environments that can include on-premises and hosted datacenters and Azure publics cloud resources. Progent's SCVMM 2016 consultants can help businesses of all sizes with all facets of designing, implementing, and maintaining a SCVMM 2016 ecosystem. Progent can assess your virtualization topology, show you how to upgrade efficiently from older releases of VMM, design processes for creating and installing VMs and hosts, implement fault-tolerant scale-out clusters, connect your private cloud resources with public clouds, set up virtual switches, develop and refine PowerShell scripts, and help you evaluate the strategic advantages of the latest technologies like Storage Replica and Host Guardian Service. Progent's virtualization experts can provide world-class Windows Hyper-V consulting and VMware vSphere support.

CRISC-certified Risk Management Consultants
The Certified in Risk and Information Systems Control (CRISC) certification program was initiated by ISACA to validate a consultant's skills to design, deploy, and support IS controls to mitigate risk. Progent offers the services of a CRISC-certified risk management consultant to assist you to develop and carry out a risk management strategy based on industry best practices promoted by CRISC and geared to align with your company's risk tolerance, business objectives, and budgetary guidelines.

Consulting Services for SCVMM 2012
Progent's System Center 2012 Virtual Machine Manager (SCVMM 2012) consulting experts can help organizations of any size to follow best practices to set up System Center 2012 Virtual Machine Manager hosts, networking, storage, and library resources; plan, integrate, and administer private clouds, virtual machines, and services in SCVMM 2012; and integrate SCVMM 2012 with System Center 2012 Operations Manager for comprehensive reporting. Progent can assist your business to move from an older version of SCVMM or from a third-party virtualization management platform, and Progent can help you to enhance and troubleshoot your existing SCVMM 2012 ecosystem to make sure you get the highest possible return on investment. Progent also offers Virtual Machine Manager 2016 migration consulting to assist your organization to plan and carry out an efficient upgrade from SCVMM 2012 to SCVMM 2016 so you can benefit from new assurance features, more affordable VMM storage options, and other enhancements.

Advanced Project Management Consultants
For advanced project management assistance, Progent can provide access to veteran information technology experts with decades of background as IT project managers for application development, information systems deployment, and business process engineering working with organizations from Big 4 firms to dot-com startups to government agencies. These high-level IT managers can provide world-class management skills to assist enterprise customers to follow best practices to ensure that development or deployment projects are successfully completed on time and on budget.

Cloud Consulting Expertise for an At-Home Workforce
Progent can help small and mid-size businesses to provide their at-home workers with safe and seamless access to public cloud applications and services. For details about ways Progent's consultants can assist companies to configure robust Cloud access for their at-home workforce, visit cloud consulting services for a remote workforce.

Team Approach to Service and Technical Problem Escalation
Computer technologies have grown ever more sophisticated. In addition, most small business networks incorporate products from dozens of different suppliers. All this makes network integration and support increasingly challenging. It is unfeasible for even the most experienced individual to have deep familiarity in all facets of computer technology, or extensive practical experience in the enormous range of hardware and software brands, models, and updates that small companies include in their information networks. Progent follows a team approach to network support and depends on subject matter specialists to bring in-depth knowledge when necessary to fix the most intractable problems effectively, at the lowest cost to you.

Help Desk Call Center Support for Remote Workers
Progent offers small and medium-size organizations overflow or comprehensive Help Desk services for an at-home workforce. To find out about Progent's supplemental or fully outsourced Help Desk support for an at-home workforce, refer to Help Desk services for teleworkers.

SQL Server 2019 Migration Consulting
Progent's Microsoft-certified SQL Server 2019 experts can assist your organization to evaluate the business case for upgrading to SQL Server 2019 and can deliver rapid remote or on-premises access to consulting experts in solution planning and deployment, software programming, SQL Server management, and network security. For more information, see SQL Server 2019 migration expertise.

ProSight Enhanced Security Protection (ESP): Unified Endpoint Security
Progent's ProSight Enhanced Security Protection (ESP) managed services offer affordable multi-layer security for physical and virtual servers, desktops, mobile devices, and Exchange email. ProSight ESP uses contextual security and modern behavior analysis for continuously monitoring and reacting to cyber assaults from all attack vectors. ProSight ESP provides two-way firewall protection, penetration alerts, endpoint management, and web filtering via cutting-edge tools packaged within a single agent accessible from a unified console. Progent's security and virtualization experts can assist you to design and implement a ProSight ESP deployment that addresses your organization's specific requirements and that allows you demonstrate compliance with legal and industry information security standards. Progent will assist you specify and implement security policies that ProSight ESP will enforce, and Progent will monitor your network and respond to alarms that require urgent attention. Progent's consultants can also assist you to install and verify a backup and disaster recovery system such as ProSight Data Protection Services (DPS) so you can recover quickly from a potentially disastrous security attack such as ransomware. Find out more about Progent's ProSight Enhanced Security Protection unified endpoint security and Exchange filtering.

Get in Touch with a Progent Computer Consultant
To learn how you can access a Progent computer support expert for remote or on-premises help in #(state), call 1-800-993-9400 or visit Remote Network Support.



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