For small business network systems located throughout the state of Delaware, Progent's Microsoft qualified professionals can provide online support and remote troubleshooting to solve your computer network problems quickly and cost effectively. Progent has acquired enterprise-grade skills, advanced software utilities, and support databases to identify and resolve network problems while avoiding the high cost and time delays associated with onsite technical service visits.
If your Delaware company is situated beyond the larger urban areas such as Wilmington, Dover, or Newark, your nearby network systems support options may be limited in technical expertise, or not available during urgent situations. This results in a network environment that is unusable or causing wasted time due to technical issues persisting for too long. Progentís staff of network engineers average more than twelve years of real-world computer industry experience, in the trenches of IT support, performing a wide range of technical projects for a diverse range of customers. This means you get not only the technical skills needed for the task, but a professional with field proven methods for applying those skills to deliver affordable network solutions.
Oracle Database Administration Services and Software Programming
Progent offers online access to an Oracle certified consultant for Oracle DBA support or an Oracle application programmer. Progent can assist your business to create efficient mechanisms for critical Oracle database administration tasks including database tuning, backup and restore processes, and database protection, or mentor your in-house staff how to follow industry best practices for streamlining major administration tasks. Progent can in addition offer the services of a PL/SQL developer to help you to build, test, troubleshoot, or migrate Oracle-based applications that can range from forms to database-powered web sites. Progent offers skill using SQL Developer, SQL *Plus, and JDeveloper and can also help you to optimize existing SQL code by utilizing Oracle's SQL Tuning Advisor.
Network Consulting Services for Small Governments and School Districts
Progent has a long background providing a broad range of remote network consulting and emergency repair services to local governments and schools across the United States. Progent is among the pioneers in delivering advanced remote IT consulting and has delivered network solutions to organizations in all 50 states. Progent's remote information technology support for local governments saves travel expenses and solves issues more quickly than on-premises service calls.
Online Support for Microsoft Windows Server 2008
The complexity and versatility of Windows Server 2008 R2 requires an IT expert with hands-on experience and broad knowledge in designing and building efficient end-to-end business technology environments. The professional experience of Progent's certified Windows Server engineers, averaging over 10 years of background integrating Microsoft-based solutions, assures your success in maintaining and managing your Microsoft Windows Server 2008 R2 environment. Progent's Microsoft-certified Windows Server 2012 R2 support experts can also assist you to assess the business value of migrating from Microsoft Windows 2008 to Microsoft Windows Server 2012 R2 or later. If you are considering creating a hybrid network model that integrates on-premises systems with public cloud services like those offered by Microsoft Azure, Progent offers Windows Server 2016 hybrid solutions.
Broad and In-depth Expertise with Office Networking
Progentís team of over 100 network experts means customers can take advantage of the leverage of more than a thousand years of combined experience and collective information to fix the most vexing IT issues. Progentís accredited information technology consultants possess the experience to find fixes fast and implement them cost effectively.
High-level Project Management Experts
For advanced project management support, Progent can provide the services of veteran IT experts with decades of experience as technology project managers for application development, information systems deployment, and process re-engineering working with organizations ranging from Big 4 companies to dot-com startups to state government agencies. These high-level project managers offer advanced management expertise to help enterprise clients to follow best practices to make sure development or deployment projects are successfully completed on schedule and within budget.
Google Android Phone Integration and Management
Progent's Android phone integration expertise have extensive background delivering online and on-premises support for organizations of all sizes who need to incorporate Android phones into their IT networks so that mobile clients can work together from anywhere. Progent has the range of skills to resolve network problems that involve numerous vendors and that entail a mix of legacy and current technology. Progent offers budget-friendly remote consulting to assist you with any stage of designing, implementing, managing and maintaining your Bring-Your-Own-Device (BYOD) solution. Progent can provide as-needed support to assist you to handle particularly challenging technical issues, or Progent can provide outsourced or co-sourced project management services to help you complete strategic IT initiatives on time and within budget. Progent can assist with local, cloud-based, or hybrid networks and can provide expertise with operating systems, applications, management tools and network infrastructure. Progent also can provide specialized group or one-on-one training sessions to show you how to manage and use Android phones securely and productively.
ProSight LAN Watch Server and Desktop Monitoring Service
ProSight LAN Watch is Progentís server and desktop monitoring managed service that uses advanced remote monitoring and management techniques to keep your IT system operating efficiently by tracking the state of vital computers that drive your business network. When ProSight LAN Watch uncovers an issue, an alarm is sent immediately to your designated IT management staff and your Progent engineering consultant so that all looming problems can be resolved before they can disrupt your network. Read about the entire ProSight series of affordable outsourced network management services for small businesses.
Progent is a Microsoft-certified Partner
Since Progent is a Certified Partner for Microsoft, every Progent consulting expert has access to the technical and training resources required to deliver the best IT support possible. Progent's network outsourcing, Help Desk Call Center, Office 365 deployment expertise, and software programming services allow small and midsize business clients to benefit from the wide array of skills found in the IT departments of big enterprises without the high expense and hassle of maintaining a self-sufficient in-house IT group.
Barracuda Backup Multi-site and Cloud Backup and Disaster Recovery
Barracuda Backup is a low-cost, subscription-based backup and disaster recovery service for small and mid-size organizations. A Barracuda Backup solution can include a purpose-built physical appliance built by Barracuda or a software-based appliance with similar features but which utilizes your own storage hardware. Barracuda Backup protects vital company data generated on-premises, at one or multiple remote locations, or in the cloud. For disaster preparedness, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any site with a physical or virtual Barracuda Backup appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consultants offer a broad range of consulting support services to help you to design, configure, manage and repair a BDR solution built on Barracuda technology. For details, go to Barracuda Backup and disaster recovery consultants.
Collaborative Approach to Service and Technical Issue Escalation
Information networks have become increasingly complex. At the same time, typical small business networks integrate products from dozens of different suppliers. All this makes computer integration and support increasingly difficult. It is unfeasible for even the most experienced individual to have in-depth knowledge in all areas of computer technology, or broad practical experience in the enormous range of brands, models, and updates that small companies include in their IT networks. Progent utilizes a collaborative methodology to network consulting and depends on subject matter specialists to bring in-depth skills when necessary to fix complex technical issues efficiently, at the lowest expense to your company.
Failover Clustering Help for Microsoft Windows Server 2016 and Windows Server 2012 R2
The failover cluster feature set incorporated into the latest versions of MS Windows Server has been radically redesigned to streamline the installation, configuration, and administration of server clusters and to provide improved levels of network dependability, security, performance, and flexibility. New or improved capabilities include cluster Validation, revamped configuration and deployment, improved cluster administration, redesigned cluster infrastructure for increased uptime, hardened protection and quorum structure, fewer failure points, greater storage and RAM capacity, improvements for multi-site clusters, and live migration support for Hyper-V virtual servers. Progent's Microsoft-certified failover cluster experts can assist your company evaluate the business benefits of failover clusters, plan and execute a deployment, train your network support personnel to administer your cluster environment, deliver continuing consulting and technical help services, and create and test a workplace recovery procedure. Progent's Windows Server 2016 disaster recovery/business continuity consultants can show you how you to design and build an affordable disaster recovery/business continuity solution for multi-site or hybrid cloud environments using failover cluster technology proven in Microsoft's Azure cloud.
Stealth Penetration Testing
Stealth intrusion testing is a key component of any overall IT system security plan. Progentís security experts can run extensive unannounced intrusion security checks without the awareness of your company's in-house IT staff. Stealth penetration checking uncovers whether current security defense tools such as intrusion incident warnings and event history monitoring are properly set up and consistently observed.
Expert IT Support for Systems at Colocation Sites
There are hundreds of enterprise-level Internet Data Centers in the and major cities across the U.S., and Progent's colocation center support team can enhance your systemís fault tolerance and performance by helping you choose a colocation facility that addresses the particular requirements of your enterprise including geographic location, space, communications, budget, and value-added features and services. Progentís data center IT services are designed for companies with equipment located at collocation hosting sites and in need of on-demand on-premises assistance at the colo site as well as remote support from Microsoft and Cisco Certified experts. Progent provides a variety of colocation center consulting services including system architecture analysis, Windows and UNIX server integration and maintenance, troubleshooting for server and telecommunications infrastructure, design and installation of zero-downtime systems, architecting and deploying layered security structures, firewall integration and support, configuring load balancing environments, and planning fault tolerant server and storage clustering systems.
Progent's Consulting Services for Microsoft Windows 2012 R2 Server Essentials
Microsoft Windows Server Essentials is a value-priced, entry-level operating system that allows small businesses to make the move from the older stand-alone on-premises datacenter to the contemporary hybrid networking model that includes on-premises and virtualized cloud-based resources. Progent's certified Windows Server 2012 R2 Essentials consultants can provide budget-friendly online consulting and troubleshooting for Microsoft Windows Server 2012 R2 Essentials. Progent can help you to assess the potential productivity and cost benefits of moving to Essentials and adopting a hybrid on-premises/cloud-based model for your computing ecosystem. Progent offers comprehensive project management so you can plan and carry out a smooth move to Microsoft Windows Server 2012 R2 Essentials, Office 365, and other Azure Cloud platforms and services. (Learn about Progent's Office 365 integration with on-premises Exchange and Azure planning and integration support.) Progent also offers as-needed consulting help, troubleshooting, and training.
Contact a Progent Computer Consultant
To learn how you can access a Progent computer support expert for remote or onsite assistance in , call 1-800-993-9400 or go to Online Network Help.