Professional Online Technical Support for Denton, Texas Computer Networks from World-class Consultants
Small companies have traditionally been ignored by major IT service organizations. Many small businesses allow themselves to become overly dependent on individual engineers or small consulting organizations who lack the bandwidth or extensive knowledge to react quickly or efficiently to technical emergencies. Still other small businesses turn to giant service firms staffed with technicians taught to offer standardized fixes for common problems but who do not have the experience and technical scope to deal with the variety of environments and absence of standardization typical of small business information networks.

Progent's time-tested methodology for delivering low-cost and effective technical service to small businesses has made Progent one of the premiere Microsoft-certified network service organizations in the country. Progent has delivered remote support to companies in every state in the country (See Progent's client testimonials).

For mid-size and large businesses, Progent can provide co-sourcing services to supplement the skills of your in-house IT support staff. Co-sourcing can save money and minimize technical risks for big IT initiatives like application programming, business continuity preparedness, security audits, merging datacenters, or technology migrations.

Progent can also provide access to certified experts to assist your business to design and implement your cloud strategy.

Main Technical Areas Supported by Progent for Office Networks in Denton, Texas
Progent offers the support of certified experts for all facets of information technology found in small organizations. Technologies supported by Progent include:

Support Delivery Options for Denton, Texas Businesses
Progent offers a variety of alternatives for providing small businesses and local governments with cost-effective computer services for troubleshooting, consulting, hosting services, and IT administration. Progent's paradigm for delivering IT support services is based on the Call Center operational structure common to big IT support organizations. Progent's Contact Center Support Model promotes rapid response, thorough service records, consistent follow-up, and strict cost monitoring for a range of network support delivery modes that include remote troubleshooting, in-person help, high-end consulting, plus server hosting.

  • Remote Support
    Progentís Technical Response Center (TRC) provides urgent and scheduled remote assistance for Windows, Linux, Apple Mac, and Cisco-based environments in the U.S. and worldwide. Progent's certified service experts can help customers to troubleshoot and repair hardware and software problems without the expense or delay of travel for onsite support calls. The background of Progent's network consultants allows them to handle the majority of IT issues quickly. For the toughest problems, Progent's breadth of knowledge makes it possible to escalate support calls to world-class specialists. Progent offers a streamlined, web-based signup process for first-time clients to address emergency network problems and Progent bills per minute with no startup fees or time minimums, so you pay only for the assistance you receive. Experts you can access remotely include Cisco-premier CCIE network engineers, Microsoft-Premier MCSEs, and CISM-certified security engineers. Find out more information about Progent's remote network support services.

  • Onsite Service
    Progent provides on-site computer support for registered clients in larger cities in the U.S. Progent's on-site support personnel can work in tandem with Progent's remote service engineers to give small companies the ideal combination: hands-on service technicians when you require them as well as the remote help of Progent's seasoned staff of network consultants, security specialists, and business software programmers. The wait time for on-site support visits is typically under 24 hours. There is no sign-up or retainer charge for becoming a Progent client for on-premises support. Learn more about how to register for Progent's in-person computer support.

  • Help Desk
    Progent's Standard Help Desk Services offer small organizations a comprehensive solution that manages all aspects of online desktop technical support from initial requests through ticketing, remote desktop control, status tracking, problem solving, and reporting. Progent offers call desk services at a significant discount from Progent's normal Level 1 desktop support rates, and Progent offers the option of fast as-needed escalation to subject matter experts to resolve challenging problems. for more information, visit Online Help Desk Services for Small Businesses.

  • Consulting Services
    Progent offers small businesses budget-friendly access to world-class consultants who can provide help with critical technologies such as
  • Windows Server 2019 migration consulting, Windows 2016 Hyper-V hybrid cloud/on-premises solutions, Windows Server and application support, Cisco network architecture, network protection consulting, high availability network design, virtual server solutions, plus configuration, customization and training for business software such as accounting, operations, management reporting, CRM, and office productivity suites. Progent can provide assistance with one-time projects including office moves and massive software upgrades, extended projects like management analytics application programming and customization, database software programming and DBA services, and web development, on-going services including Microsoft System Center 2012 Operations Manager (SCOM 2012) expertise and SCOM 2016 consulting for IT infrastructure monitoring and system management, or emergency response such as disaster recovery and virus cleanup.

  • Application Server Hosting
    Progent can host vital business applications such as Microsoft Exchange Server and Microsoft SQL to provide small businesses with greater degrees of dependability, protection, and recoverability than is feasible with the class of on-site data center that is practical for most small and midsize organizations. Since Progent uses the same data centers that host the gear of many of the planet's biggest information technology companies, Progent can eliminate the expense of creating and maintaining the systems needed for world-class cooling, power failover, and uninterruptible Internet connectivity. For managed applications, Progent can also make sure that patches and service packs stay updated, protection and efficiency is continually tracked, and systems and data files are regularly backed up and ready for complete and prompt recovery. Learn additional information concerning Progent's hosting services for Exchange Server and other mission-critical applications.

  • Private Cloud Hosting Services
    Progent's Private Cloud hosting service offers complete hosting for all of a small company's production servers in an environment that not only provides the highest degree of dependability and expandability but that is in addition easy for clients to migrate to another support firm or to move internally when your business situation warrants it. Progent's Private Cloud hosting is founded on proven virtualization techniques that permit companies with mixed networks to save dramatically on the costs of hardware, system maintenance, and IT administration while getting world-class availability and an unparalleled degree of vendor independence. Unlike ordinary Software as a Service (SaaS) hosting offerings, Progent's Private Cloud Hosting Service covers all server-based software in one centrally administered service, can handle the mixed- OS and non- standardized networks typical of small businesses, and keeps control of the software licenses in the customer's hands so that moving to a new virtualized host is quick, reliable, and affordable. This eliminates ending up a captive to a single hosting service while still providing all the economies associated with SaaS hosting alternatives.

  • Hybrid Cloud Migration Consulting Services
    Progent can provide expert online support services to help businesses of all sizes integrate their IT infrastructure with popular public cloud platforms such as Microsoft Azure and Amazon AWS. Progent can help your it team to design and administer cost-effective environments that support Windows and Linux systems and applications in both cloud-based solutions or in hybrid topologies that combine physical resources along with public clouds. To assist you to integrate public cloud services with physical datacenters, Progent offers a range of public cloud migration support services such as Office 365 integration solutions with on-premises installations of Exchange, Microsoft Azure design and integration consulting, Amazon AWS cloud integration, and Amazon Web Marketing Service (WMS) development and troubleshooting. Progent has over 15 years of background delivering high-level consulting services remotely, and Progent can help you successfully carry out your cloud migration initiatives quickly and affordably.
Progent's Low-Cost Managed Services for Remote Network Monitoring and Management
Progent's value-priced ProSight series of outsourced network management services is intended to provide small and mid-size organizations with enterprise-class support and cutting-edge technology for all facets of information assurance. Managed services offered by Progent include:
  • ProSight Active Security Monitoring: Next Generation Endpoint Protection and Ransomware Recovery
    Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) service that incorporates cutting edge behavior-based machine learning tools to defend endpoint devices and physical and virtual servers against new malware assaults such as ransomware and file-less exploits, which easily get by traditional signature-matching anti-virus products. ProSight ASM protects local and cloud-based resources and offers a unified platform to automate the entire threat lifecycle including filtering, detection, mitigation, cleanup, and forensics. Key features include one-click rollback using Windows Volume Shadow Copy Service (VSS) and real-time network-wide immunization against new threats. Learn more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection: Unified Physical and Virtual Endpoint Security
    Progent's ProSight Enhanced Security Protection (ESP) managed services offer affordable in-depth security for physical servers and VMs, workstations, smartphones, and Exchange email. ProSight ESP uses contextual security and advanced machine learning for round-the-clock monitoring and responding to cyber threats from all attack vectors. ProSight ESP provides firewall protection, penetration alarms, device control, and web filtering via cutting-edge tools incorporated within one agent managed from a single console. Progent's security and virtualization experts can help your business to design and implement a ProSight ESP environment that addresses your organization's specific needs and that allows you prove compliance with legal and industry information protection regulations. Progent will help you define and configure policies that ProSight ESP will enforce, and Progent will monitor your IT environment and respond to alarms that require immediate action. Progent's consultants can also assist your company to install and verify a backup and restore solution like ProSight Data Protection Services (DPS) so you can recover rapidly from a potentially disastrous security attack such as ransomware. Find out more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint protection and Microsoft Exchange filtering.

  • ProSight DPS: Managed Backup and Recovery
    ProSight Data Protection Services offer small and mid-sized organizations a low cost and fully managed solution for secure backup/disaster recovery (BDR). Available at a low monthly price, ProSight DPS automates your backup processes and enables fast recovery of vital files, apps and VMs that have become unavailable or damaged as a result of component failures, software glitches, natural disasters, human mistakes, or malware attacks like ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, apps, system images, plus Microsoft Hyper-V and VMware virtual machine images. Critical data can be protected on the cloud, to a local device, or to both. Progent's BDR specialists can provide advanced expertise to configure ProSight Data Protection Services to to comply with regulatory requirements such as HIPPA, FIRPA, and PCI and, when necessary, can assist you to recover your critical information. Find out more about ProSight Data Protection Services Managed Backup and Recovery.

  • ProSight WAN Watch: Network Infrastructure Management
    ProSight WAN Watch is a network infrastructure management service that makes it easy and affordable for smaller organizations to map out, track, reconfigure and debug their networking hardware such as routers, firewalls, and access points plus servers, printers, client computers and other devices. Using state-of-the-art Remote Monitoring and Management technology, WAN Watch makes sure that network diagrams are always current, copies and manages the configuration information of virtually all devices on your network, monitors performance, and sends notices when problems are discovered. By automating time-consuming management activities, ProSight WAN Watch can knock hours off common chores like network mapping, reconfiguring your network, finding devices that need important updates, or resolving performance bottlenecks. Find out more about ProSight WAN Watch network infrastructure management consulting.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Email Encryption
    ProSight Email Guard is Progent's email filtering and encryption solution that uses the services and infrastructure of leading data security vendors to deliver centralized control and comprehensive security for your email traffic. The hybrid architecture of Email Guard managed service integrates a Cloud Protection Layer with an on-premises security gateway appliance to offer advanced defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-based threats. ProSight Email Guard's Cloud Protection Layer serves as a preliminary barricade and blocks most threats from making it to your network firewall. This reduces your exposure to external threats and conserves system bandwidth and storage space. ProSight Email Guard's onsite security gateway device adds a further level of analysis for inbound email. For outbound email, the local security gateway provides AV and anti-spam protection, protection against data leaks, and encryption. The local security gateway can also assist Exchange Server to track and protect internal email that stays inside your corporate firewall. Learn more about Progent's Email Guard spam filtering, virus defense, content filtering and data leakage prevention.

  • ProSight LAN Watch: Server and Desktop Monitoring and Management
    ProSight LAN Watch is Progentís server and desktop remote monitoring service that incorporates advanced remote monitoring and management (RMM) techniques to keep your IT system running efficiently by tracking the state of critical computers that power your information system. When ProSight LAN Watch detects an issue, an alert is sent immediately to your designated IT staff and your assigned Progent engineering consultant so that all looming issues can be resolved before they have a chance to disrupt your network Learn more about ProSight LAN Watch server and desktop remote monitoring consulting.

  • ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
    With ProSight Virtual Hosting service, a small organization can have its key servers and applications hosted in a secure Tier III data center on a fast virtual host set up and maintained by Progent's network support experts. Under Progent's ProSight Virtual Hosting model, the customer retains ownership of the data, the operating system software, and the applications. Since the environment is virtualized, it can be ported immediately to a different hardware solution without a time-consuming and technically risky reinstallation process. With ProSight Virtual Hosting, you are not locked into one hosting service. Find out more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management
    Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to capture, maintain, find and safeguard information related to your IT infrastructure, procedures, applications, and services. You can quickly locate passwords or IP addresses and be warned automatically about impending expirations of SSLs or warranties. By cleaning up and managing your IT documentation, you can eliminate up to half of time spent trying to find critical information about your IT network. ProSight IT Asset Management includes a common location for holding and sharing all documents related to managing your network infrastructure like recommended procedures and self-service instructions. ProSight IT Asset Management also offers advanced automation for collecting and relating IT data. Whether youíre planning enhancements, doing maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the data you require the instant you need it. Find out more about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a quick and low-cost way for small and mid-size businesses to obtain an unbiased assessment of the overall health of their information system. Based on some of the leading remote monitoring and management platforms available, and supervised by Progent's world-class group of IT experts, ProSight Network Audits help you see how closely the deployment of your core infrastructure assets adhere to industry best practices. The Basic and Advanced options for ProSight Network Audit services are offered at a budget-friendly, one-time cost and provide instant benefits like a cleaner Active Directory system. Both also come with a year of advanced remote network monitoring and management (RMM). Advantages can include lower-cost management, improved compliance with information security requirements, higher utilization of network assets, quicker problem resolution, more dependable backup and restore, and increased uptime. See more about Progent's ProSight Network Audits network infrastructure review.

The ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report service is a low-cost service based on a brief discussion with a Progent information assurance expert. The interview is designed to evaluate your organization's preparedness either to stop or recover rapidly after an attack by a ransomware variant like Ryuk, WannaCry, NotPetya, or Hermes. Progent will work with you personally to collect information concerning your current AV defense and backup/recovery platform, and Progent will then deliver a written Basic Security and Best Practices Report detailing how you can follow industry best practices to build a cost-effective AV and backup/recovery environment that aligns with your business needs. For details, see The ProSight Ransomware Preparedness Report.

Why Progent Is the Right Alternative for Denton, Texas Small Businesses
Progent's size, breadth of information technology skill, and familiarity with corporate IT consulting allow small businesses to avoid the pitfalls associated with excessive reliance on thinly staffed support firms or individual engineers.

Working with Progent enables your business to:

  • Prevent Excessive Dependence on Individual Support Consultants
    For network services, smaller companies often rely excessively on independent consultants. Though individual service engineers have lower overhead than more substantial support organizations and can afford to bill nominally lower fees, freelancers are sometimes too overworked to respond quickly to urgent network problems. If a freelance engineer is occupied with different client, sick, on vacation, or in training, the lack of replacement personnel may require your business to go without assistance during a crisis. As your company expands, system unavailability or difficulties with critical applications get more costly. The money you thought you were saving on an independent consultant can disappear quickly due to lower productivity. Also, when freelance consultants confront new technologies, the unavailability of a big engineering group to depend on for help forces them to train with the meter running while your organization winds up with the costs for their continuing education.

  • Have Access to Expertise in Advanced Information Technology Issues
    The majority of small service organizations or independent engineers who concentrate on small business IT support are capable of providing connect-the-dots solutions but lack the seasoning to deal cost-effectively with complex IT infrastructures that have mixed platforms, multiple offices, Voice over IP systems, remote workforces, interconnected financial and analytical applications, eCommerce, and specialized business software. Progent's background with worldwide companies and Progent's extensive group of experts can be valuable to your business because big-company networks are by nature complex, support issues demand in-depth understanding of in many technical areas, and reaching an acceptable level of stability, availability, and protection requires industry-tested processes.

  • Create a Firm Foundation for Seamless Growth
    Small companies often begin with an IT system implemented on a tight budget. Lacking a proper architecture, a series of improvised repairs often get piled on top of a tenuous structure. As a company evolves, stability and scalability issues can hinder the productivity of the business. These environments require thorough evaluation, smart strategic analysis, and in-depth experience to upgrade to a network infrastructure that will act as the solid basis to handle current business requirements and ease future growth.

  • Work with Solution Providers, Not Product Vendors
    Small businesses require guidance and education to navigate through an increasingly complex maze of IT alternatives offered for enabling growth and improving productivity. They do not need a network consultant or support organization that tries to promote a product. Progent avoids conflicted motives by not reselling any products. Progent provides services only. This allows Progent to align technical support services with the real needs of customers. Combining IT support and product selling can lead to a situation where the recommended solution is built around a predetermined vendor instead of being based on the actual requirements of a client.

Contact Progent
In case your Denton, Texas company needs to get in touch with Progent for network outsourcing, consulting, or tech support services, phone 800-993-9400 or visit Contact Progent.

Immediate Online Network Support
For fast remote help, you can contact Progent's Technical Response Center toll-free at 1-866-PROGENT (866-776-4368).



An index of content::

3504 wireless controller Remote Technical Support Online Technical Support
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Windows Server 2012 R2 Hyper-V Remote Troubleshooting
On-site Support for Windows Server 2012 R2

Progent's Microsoft-certified professionals can help you to assess the advantages of Microsoft Windows Server 2012 R2 for your company, develop pilot environments and migration plans, tune your network infrastructure for on-premises, multi-location, cloud-based, and hybrid environments, train your IT management team, create a corporate-wide security plan, streamline network administration, assist with creating applications, and generate and test a disaster recovery/business continuity plan.

Access Contract Development Specialist for Microsoft Access reports
Adams County Colorado SQL Server 2012 Technical Support SQL 2012 Server Support
Aironet 3700 Access Point On-site Support WAP Remote Support
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Small to middle size businesses can now enjoy all the benefits of Microsoft Operations Manager and also have fast access to Progentís Microsoft certified network support professionals. With Progent's economically priced IT support packages, mid-size businesses can choose a simple co-sourcing service program based on System Center Operations Manager with network monitoring, reporting, Help Desk and remote troubleshooting or a complete 24x7 outsourcing solution. Progent offers expertise in Microsoft System Center Operations Manager 2007 to offer small and midsize company information systems enterprise-class availability, security and performance.

Apple macOS and Windows Remote Consulting Apple iPad and Windows integration Help and Support
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BlackBerry BES Express Professional BES Express Consultant
BlackBerry Desktop Manager Services BlackBerry Enterprise Server IT Services
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Migration for NetBSD
Linux Consultancy

Progent's UNIX family support services provide small businesses and developers help with administering and maintaining UNIX, Linux or Solaris systems that coexist with Microsoft-based technology. Progent can give your organization access to UNIX consultants, support professionals certified by Microsoft and Cisco, and security experts with CISM certification. This wide array of experience offers you a convenient one-stop source to help you create and maintain a secure and robust cross-platform network and communications infrastructure that allows UNIX and Microsoft coexistence by integrating Windows with popular variants of UNIX such as Apple macOS and OS X, Sun Solaris, IBM AIX, HP-UX (Hewlett Packard UNIX), Berkeley UNIX (BSD), SCO and SGI/Irix or major Linux platforms including RedHat, SuSE Linux, Debian GNU/Linux and Slackware.

BlackBerry Redirector Design Company BlackBerry Software Information Technology Consulting Group
BlackBerry Smartphone Computer Consulting Group BlackBerry Exchange IT Outsourcing Company
BlackBerry Synchronization Network Consulting Remote Troubleshooting for RIM BlackBerry Exchange
Boston, New England, Massachusetts Technical Support Microsoft Certified Partner Massachusetts Small Business Specialist
Buffalo PC Consulting Remote Technical Support for Buffalo
CISA Certified Cybersecurity Audit Consultant Services CISA Certified Auditor Information Technology Consulting
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Forefront TMG Firewall Support Outsourcing
Microsoft Experts Threat Management Gateway Technical Consultant

Microsoft Forefront TMG 2010 is based on the proven security capabilities of Internet Security and Acceleration Server and provides a centrally administered web gateway that delivers a one-server solution for a variety of security functions including an application and network layer firewall, URL monitoring and filtering, malware inspection, IPS, reputation services, Virtual Private Network control, and HTTP/HTTPS inspection. Forefront Threat Management Gateway 2010 provides advanced web security logging and reporting capabilities, allows customized reporting generated by Microsoft SQL Server, works with Active Directory to streamline authentication and policy enforcement, and can be installed as a virtual server to lower expenses and enhance availability. Progent's Microsoft consultants can assist you to plan and carry out test and production implementations; integrate Forefront Threat Management Gateway with Windows Server 2008 R2, Active Directory, Microsoft SQL Server, Exchange Server 2010, and Microsoft SharePoint; install Microsoft Forefront TMG 2010 to operate on a virtual machine with Microsoft Windows Hyper-V; and deliver continuing support and repair services. Progent can also help you to upgrade economically to Forefront Threat Management Gateway from any version of ISA Server.

CRISC Certified Risk and Information Systems Control Auditor Specialist CRISC Certified Risk and Information Systems Control Consultant
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California Alameda Computer Network Support Companies California CISA Certified Security Expert Consultant
Fault Tolerant Mutli-location Network Integration Support
Non-stop Network Integration

Progentís Disaster Recovery/Business Continuity specialists offer in-depth backgrounds helping small businesses to minimize system downtime by providing affordable remote consulting services for disaster recovery/business continuity (DR/BC) planning, high-availability IT architecture, data backup and restore systems, and transparent system maintenance. Progentís business continuity experts can help your company to plan and validate an efficient business continuity strategy that matches your business goals and IT budget. Progentís disaster recovery specialists can help you to architect, implement, and support fault-tolerant technologies including redundant Internet access, virtualized servers, fail-over clustering, network load balancing, continual online backup, and multi-location hot backup centers.

California Berkeley Consultancy Services East Bay Tech Support For Small Business in California
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California Cisco and Microsoft Certified PC Consulting Small Business Computer Consulting Firms for San Joaquin County
Juniper NetScreen IPsec VPN Cybersecurity Group
Juniper NetScreen Intrusion Detection

Progent's Juniper-authorized NetScreen engineer can help you to install and integrate NetScreen 5200 and 5400 routers, upgrade from older NetScreen devices to the latest Juniper technologies, and troubleshoot network infrastructure issues in Juniper-only or mixed-technology systems.

California Information Technology Outsourcing Group for Stockton Online Support Services in Northern California
Carmichael Network Manager Cisco System Consulting Services
Meraki MR20 Access Point Setup and Support
Meraki Outdoor APs Remote Support

Progent's Meraki Wi-Fi access point experts provide online and on-premises support to help organizations of all sizes to plan, deploy, manage, upgrade or debug Wi-Fi networks that utilize Cisco Meraki wireless access points. Progent can help you to configure and support Meraki-based Wi-Fi networks for environments that range from a teleworker's home or a remote office all the way to a large campus or a nationwide enterprise. Progent can also assist you to configure additional Cisco technology such as Catalyst and Nexus switches, ASR routers and firewalls to create a cohesive ecosystem that delivers identical connectivity, performance, security compliance, manageability and uptime for wired and wireless clients regardless of their mobility or computing device.

Catalyst 3850 Switch Professional Catalyst MPLS Online Support
Microsoft Certified 64-bit Server Technical Support
64-bit Server Network Consultant

Progentís Microsoft-certified consultants can assist your organization to enhance your desktops from 32 to 64 bits. Progent can assist your company to calculate the risks and advantages of moving to 64-bit desktop computing, design an affordable migration process that minimizes business disruptions, and offer economical, expert online support to assist your organization to configure 64-bit PC desktop software and application software on your current hardware.

Catalyst Switching Network Consultants Catalyst Switch LISP Consultant Services
Charlotte, NC, Raleigh-Durham, NC, Greensboro, NC, Winston-Salem, NC Network Providers IT Outsourcing Companies for North Carolina
SharePoint Server 2007 Computer Consulting
SharePoint Server 2010 Computer Consultant

Progent's Microsoft-certified experts can show you how to evaluate the business case for implementing SharePoint Server 2007, advise you on the most appropriate edition of Microsoft SharePoint Server for your circumstances, offer setup and deployment services, assist you to install Microsoft SQL Server as a back-end DBM, improve your network integrity, integrate your standard and customized application software to work with Microsoft SharePoint 2007, develop a company-wide security strategy that incorporates portal technology, and provide maintenance and Help Desk support.

Cisco Access Point Computer Network Companies Cisco Remote Access Setup Service
Cisco Certified CCIE Technical Support Online Cisco Certified CCIE Experts
Cisco Design Firm Cisco Small Business IT Consulting Group
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WatchGuard SSL VPN Technical Support
WatchGuard XTM Firewall Security Audits

Progent provides support services for WatchGuard Firewall/VPN security appliances such as the WatchGuard XTM and Firebox lines of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard professionals can help you select, configure, and manage a WatchGuard Firewall/VPN security appliance that aligns with your network security plan and is within your computer budget. Progent can also help you to combine WatchGuard Firewall and SSL VPN devices with security products from other suppliers and offer a one-stop source for network support, training, and security expertise.

Cisco Remote Troubleshooting Cisco Information Technology Installation Service in Newark New Jersey
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Cisco firewall IPS Configuration
CCIE Certified Consulting Services for Firepower

Progent's Cisco-certified CCIE network engineers can assist you to maintain your legacy PIX 500 or ASA 5500 security appliances or migrate efficiently to ASA 5500-X firewalls with Firepower Services. Progent can also help your company to plan, integrate, optimize, manage and troubleshoot firewall solutions based on Cisco ASA 5500-X firewalls with Firepower Services

Cisco Small Business IT Outsourcing Services in Oahu, Hawaii Cisco Technical Support Firm Honolulu
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Cisco Technology Consulting Nationwide Technology Consultants for Cisco VoIP
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Microsoft Exchange 2000 Upgrade Remote Consulting

Progent is among the most qualified IT consulting companies for integrating email systems powered by Exchange 2000. Progent is skilled in helping small businesses receive all the benefits of Exchange Server 2000 under typical situations including updating from Exchange 5.5 Server, migration from an ISP-based or POP3 e-mail environment, and jobbing out your Exchange 2000 management.

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Microsoft Exchange 2013 incorporates significant improvements to the capabilities of Microsoft Exchange Server 2010 and delivers important new features plus a redesigned architecture. These improvements favorably impact key areas like manageability, availability, compliance, cost of ownership, collaboration, scalability, performance, compatibility, and the user experience. Progent's certified Exchange 2013 consultants can assist your organization to evaluate the potential advantages of upgrading to Microsoft Exchange Server 2013, create a cost-effective validation and deployment plan, and educate your IT team to manage your Exchange 2013 solution. Progent can also provide affordable online consulting and support and management for Microsoft Exchange 2013.

Computer Consulting Group Ventura County California Microsoft Windows Outsourcing Company in Thousand Oaks, Conejo Valley
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Progentís team of expert software programmers, database architects, and project management consultants can assist large businesses to complete development programs for Microsoft Windows, Linux/UNIX, or Web applications. Progent's co-sourcing services include fast access to seasoned program managers for advanced planning and program co-ordination or Progent can assist clients plug expertise gaps by providing database designers and software programmers experienced in building line-of-business applications powered by Microsoft SQL Server, Oracle, or MySQL. Progent's SharePoint experts can help businesses to incorporate SharePoint with other applications like SQL Server and Excel to build data-driven intranets and web portals. Progent also can provide experience with web development tools and can assist clients to build, expand, repair, or port web-based applications to utilize the latest advances in web technology.

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Progentís Wireless Consulting Services offer a convenient, affordable option for companies of any size to integrate, manage and repair the latest wireless network solutions. For 802.11n and the latest 802.11ac Wi-Fi environments, Progent can show you how to plan and install appliances such as Cisco's Aironet and Meraki wireless access points and wireless controllers. For mobile messaging and web-based applications, Progent supports Apple iPhones, Apple iPads, Google Android smartphones, and Windows phones and tablets.

Computer Outsourcing Consultant Sunnyvale IT Consulting in Northern California
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Progent uses a sophisticated service reporting system that records and organizes complete documentation for all billed support activities. Unlike some freelance consultants or local support organizations who provide minimal documentation or specifics of services performed, each service provided by Progent is accompanied by comprehensive documentation. Every Progent consultant has use of the support reports sent by each staff member to every client. The practice of detailing and archiving support activity allows more effective support and avoids a slew of typical problems such as when a support client is effectively held captive to a consultant who wonít release vital service information.

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Nagios and MRTG are useful, free monitoring tools that operate with the Linux OS and can be used to analyze UNIX/Linux environments, Windows systems, or mixed-platform systems where the Linux OS and Microsoft Windows coexist. Nagios lets system support engineers to track system services such as SMTP, HTTP, FTP, and PING. MRTG allows you to track the bandwidth in and out of SNMP-enabled network devices such as servers, routers, and switches. Progent's network monitoring experts can show you how to use both these utilities to streamline and troubleshoot your computer network.

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VMware Site Recovery Manager Compliance Technology Professional
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VMware's popular Site Recovery Manager (SRM) is an extension to VMware vCenter that lets you define, automate and test a repeatable runbook for recovering applications and services rapidly after an outage. Site Recovery Manager supports centrally managed and automated recovery, application mobility, and non-intrusive site relocation, failback and site re-protect. SRM also allows non-disruptive testing for site recovery, updates and fixes and can generate reports to confirm full service restoration, validate Service Level Agreements and prove disaster recovery compliance. Progent offers the support of a VCDX certified VMware SRM consultant to assist you to design, deploy, test and maintain a DR system powered by VMware SRM.

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Progent offers a broad range of affordable services to assist your business to install, integrate, troubleshoot, and manage desktop PCs and laptops based on Microsoft Windows, macOS and OS X, or various editions of Linux. Progent can provide onsite or online technical support for individual machines or notebooks or help your business to plan and implement a company-wide migration to new or revised OS platforms and business applications. Progent can also provide consultants and technical workers to help you to plan for and complete a company move or consolidation designed to produce minimal disruption of your productivity.

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Progent's Wi-Fi consultants can help your business to configure Cisco wireless LAN controllers to manage and monitor wireless networks of all sizes. Progent can assist you to administer and troubleshoot your existing Cisco Wi-Fi environment or implement a smooth transition to Cisco's latest Wi-Fi controller technology. Progent offers support for hardware-based and software-only Wi-Fi controllers and can help you to decide which version makes sense for your Wi-Fi solution. For 802.11ac Wave 2 Wi-Fi controller appliances, Progent offers Cisco 3504 Wi-Fi controller support, Cisco 5520 Wi-Fi controller support, and Cisco 8540 wireless controller expertise.

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If your company is producing UNIX or Linux software in an environment that has Microsoft Windows-based processors, desktops, and office productivity products, Progent offers full-service network support outsourcing that allows you to focus on your area of high-value know-how without the continual hassle of managing your company information system. By using smart server monitoring and by delivering remote and on-site assistance as your business needs it, Progent represents an affordable solution for maintaining an IT system that features high reliability, security, and efficiency. Progent's developer support services feature full-service information technology outsourcing, virtual infrastructure, remote and on-premises service and repair, proactive network monitoring services, and Contact Center outsourcing.

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ProSight LAN Watch is Progentís server and desktop remote monitoring service that incorporates state-of-the-art remote monitoring and management technology to help keep your network operating at peak levels by tracking the health of vital devices that power your IT network. When ProSight LAN Watch uncovers an issue, an alarm is transmitted immediately to your designated IT management staff and your assigned Progent engineering consultant so that all looming issues can be addressed before they have a chance to impact productivity.

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Microsoft SQL Server 2005 delivers indispensable, familiar tools to IT professionals as well as to information workers, lessening the difficulty of creating, deploying, administering, and accessing enterprise data and database programs on platforms ranging from mobile devices to enterprise data systems. The sophistication and interconnectivity requirements of Microsoft SQL Server 2005 call for an IT consulting firm with real-world expertise and broad knowledge in planning and building data-driven, comprehensive business technology applications. The knowledge and experience of Progent's Microsoft-certified engineering staff, with an average of over 10 years of background involving Microsoft integration, ensures you success in designing, deploying and managing Microsoft SQL Server 2005 applications that are seamlessly integrated with the Microsoft .NET platform.

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Progent's background delivering Microsoft .NET support and SQL Server help, and Progent's programming experience with Microsoft VBasic, XML, and additional developer platforms enable Progent to create specialized line-of-business programs and eCommerce environments that integrate seamlessly with Dynamics GP/Great Plains Software. Progent's Microsoft Dynamics GP/Great Plains reporting consultants can show you how to design reports that let you analyze your business more thoroughly, transforming uncooked data into valuable understanding of your company and customers.

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Progent's Microsoft-certified TMG 2010 and ISA Server 2006 experts can assist you to design, deploy, and manage a configuration of TMG 2010 or ISA Server 2006 on your network that delivers the firewall protection, performance and manageability that your business needs.

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Progentís IT outsourcing services offer economical computer support for mid-size corporations. Whether it includes designing network infrastructure, setting up an internal Help Desk or using an outside one, rolling out a new email platform, monitoring your system, or creating a web-based business solution, outsourcing your IT technical services can smooth out costs and eliminate uncertainties, allowing IT support expenses to increase in a more moderate and manageable manner than is feasible by assembling a large, knowledgeable internal IT organization. Progentís Outsourcing White Paper and datasheets explain how Progent can help you build a protected and robust system foundation for your vital Windows-powered applications such as Windows 2008, Microsoft Exchange Server, and Microsoft SQL Server.

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Progent's ProSight Active Security Monitoring is an endpoint protection (EPP) service that utilizes next generation behavior analysis tools to defend endpoint devices as well as physical and virtual servers against new malware attacks such as ransomware and email phishing, which easily evade traditional signature-based AV products. ProSight ASM safeguards local and cloud-based resources and provides a unified platform to manage the entire threat progression including filtering, infiltration detection, mitigation, remediation, and forensics. Top capabilities include single-click rollback with Windows VSS and automatic network-wide immunization against newly discovered attacks.

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Citrix offers a comprehensive line of platforms that provide enterprise-level manageability, expandability, and performance for server virtualization and for server-based delivery of Windows desktops and applications. For distributing virtualized Windows desktops and applications, Citrix offers XenDesktop and XenApp. For creating and managing virtual servers, Citrix has developed Citrix XenServer and Citrix Essentials for Hyper-V. Progent's Citrix-certified engineers can help your company to evaluate the strategic advantages of Citrix virtualization products and can help you design, validate, deploy, troubleshoot, and support Citrix virtualization platforms.

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The Certified Information Systems Auditor credential is a prestigious achievement that represents expertise in IS security audit and control. Accredited by the American National Standards Institute (ANSI), the CISA credential has candidates undergo a comprehensive examination administered by the ISACA professional group. Progent can provide the services of a CISA-Premier Cybersecurity audit consultant trained to assist businesses in the areas of information systems audit services, IT governance, systems and architecture lifecycle, information technology support, protection of information resources, and business continuity planning.

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Progent is among the most qualified network consulting firms for designing email and messaging solutions based on Microsoft Exchange 2000 Server. Progent is skilled in helping small companies get the full advantages of Microsoft Exchange 2000 for typical situations such as updating from Microsoft Exchange 5.5, moving from an ISP-based or POP3 e-mail system, and outsourcing your Exchange 2000 Server management.

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Progent's certified wireless networking experts can assist organizations of any size to design, implement, manage and troubleshoot Cisco Aironet Wi-Fi AP environments to achieve the performance, range, density, expandability, security and manageability needed for transparent connectivity between wireless and wired networks. Progent can provide affordable remote and on-premises support for both end-of-life and current 802.11ac Aironet wireless access points and Progent can help your business plan and manage wireless solutions that include indoor and outdoor/industrial Aironet APs.

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Progent's Microsoft-certified engineers offer advanced expertise in deploying, operating and debugging all versions of Project, Microsoft Project Server, and Microsoft Project Online and can deliver a wide range of affordable online consulting services following proven best practices to help organizations of all sizes to receive all the advantages of this leading project management solution. Services available from Progent include solution planning, software configuration and migration, strategies for safe collaboration among local and offsite users, network infrastructure optimization, and specialized online training classes.

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Progent is committed to knowledge transfer from Progent's support experts to customers. By educating customers to handle problems that are within their comfort zone, Progent can focus on offering high-value services where Progent has little competition. Medium-size companies who utilize familiar independent service providers or who employ in-house IT staffs benefit when Progent transfers knowledge about new technology and tested processes to make their IT environments more reliable, protected, and efficient.

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Progent's Mac consultants can support the creative aspect of Mac computing by offering consulting services and education in imaging, audio, and motion video. Progent's support professionals can provide expertise in a range of Apple Mac programs including Adobe Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also assist you with special jobs such as capturing or digitizing audio or video or setting up an audio/video production facility.

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Progent's Cisco-certified CCIE network consultants can help your business to set up, manage, update and debug Cisco products. Progent offers Cisco, Meraki and Nexus switch consulting, ASA firewall expertise, Meraki and Aironet Wi-Fi access point consulting, Cisco VoIP phone support, and CUCM/CallManager software expertise.

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Dynamics GP 2010 financial software is a comprehensive business management and analytics platform that unifies data and operations throughout your company, communicates easily with other solutions, and brings together workers, customers and vendors unrestricted by time or place. Created for small to mid-size businesses, Dynamics GP 2010 and Microsoft Dynamics GP Release 10.0 deliver functionality for accounting, analytics and reporting, project management, inventory and order processing, eCommerce, HRM, CRM, field force automation, manufacturing, retail management, and web-based business services. Progent can show you how to set up and manage a reliable, protected server and network environment to support Microsoft Dynamics Great Plains, and can give you access to expert Great Plains professionals to help your business exploit the full potential of Microsoft Dynamics GP 2010.

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Progent's Microsoft-certified consultants can help organizations of any size to follow best practices to configure System Center 2012 Virtual Machine Manager hosts, fabric, storage systems, and library resources; design, deploy, and manage private clouds, VMs, and services in SCVMM 2012; and integrate SCVMM 2012 with System Center 2012 Operations Manager for enterprise-class monitoring and reporting. Progent can help you to move from an earlier edition of System Center Virtual Machine Manager or from another management platform, and Progent can show you how you to enhance and troubleshoot your current SCVMM 2012 environment to make sure you realize maximum business value.

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Progent offers the services of RIM BlackBerry-certified consultants who can assist small organizations to plan, administer, and repair BlackBerry technology affordably and effectively, eliminating the requirement for an internal BlackBerry specialist and reducing the cost and distraction of maintaining a mobile wireless workgroup. Progent's BlackBerry specialists have in-depth experience working with Progent's Microsoft-premier experts, Cisco CCIE network engineers, and CISA and GIAC-certified security professionals. This wide range of expertise, combined with Progent's proven remote service delivery model, provides small and mid-size companies a cost-effective option for incorporating BlackBerry technology seamlessly into their IT network.

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In performing IT tasks for corporate clients, Progent uses a phased methodology driven by defined milestones so as to meet budgetary, scheduling and technical goals while reducing business disruption. Progent's Enterprise Services Project Methodology follows industry project management procedures derived from the leading practices defined by the Microsoft Solutions Framework Project methodology which specifies requirements definition, design proposals, pilots, design tuning, and professional implementation. All facets are recorded to provide a comprehensive summary of technical services performed and to assist in ongoing system maintenance.

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Progent's Microsoft-certified database application consultants can provide businesses of any size online support for leading database platforms including MS SQL Server, Oracle, MySQL, and Office Access. Services offered by Progent include software installation and configuration, database design and coding, administration support, replication and synchronization solutions, capacity planning, tuning, migration, information security, backup/restore systems, problem solving, and webinar training.

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Windows Hyper-V 2016 incorporates core technologies initially developed for and refined on Azure, one of the world's largest public clouds. This pedigree significantly enhances the suitability of Microsoft's Windows Server platform to support private cloud and hybrid cloud/on-premises deployment models by enhancing security, availability, expandability, manageability, reliability and recoverability. Progentís Microsoft-certified consulting team can help you to assess the advantages of Hyper-V 2016 for your business, configure test systems to verify the ability of Hyper-V 2016 to support your critical workloads, plan a cost-effective network architecture for a cloud-centric or hybrid installation, develop and execute a non-disruptive upgrade strategy, train your IT management and technical support personnel, and deliver ongoing consulting and troubleshooting services to make sure that your Hyper-V 2016 solution delivers the highest possible business value.

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For small and midsize companies, computer security and compliance can be excessively complex to master yet too dangerous to ignore. The largest biggest institutions have been breached, and the top cloud services have occasionally been knocked out. It seems like there's nowhere to hide. Progent has made it affordable for small and midsize companies to implement vital IT security tasks successfully by offering the advantage of billed time to the nearest minute without any minimum billing for remote help. You have access to a world-class computer expert to deliver just the knowledge you need when you need it. Progentís CISA, CISM, GIAC, CISSP and ISSAP premier security experts can assist your business with any aspect of system security including vulnerability audits, virus defense and recovery, spam and email content filtering, email data loss prevention, regulatory compliance reporting, and designing a comprehensive security strategy.

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Progent can assist businesses of all sizes to follow best practices to set up System Center 2012 Virtual Machine Manager hosts and host groups, networking, storage systems, and libraries; design, integrate, and manage private clouds, VMs, and services in SCVMM 2012; and combine SCVMM with SCOM 2012 for comprehensive monitoring. Progent can help you to move from an earlier release of SCVMM or from a third-party management system, and Progent can assist you to enhance and troubleshoot your existing SCVMM environment so you realize maximum return on investment.

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Progent is organized provide comprehensive remote consulting for all technical areas common to todayís small business information systems and allows you to outsource an array of strategic, as-needed support services including a temporary Chief Information Officer to provide advanced IT design and budgeting capability, a Technical Response Center for help desk support, 24x7 server monitoring, spam and email-borne virus protection as a managed service, project management for major initiatives like office moves orOS upgrades, Cisco-certified consultants for building and maintaining high-performance and reliable network infrastructure, certified security specialists to ensure information safety and regulatory compliance, disaster recovery specialists to help design business continuity plans, and software developers to create, enhance, or troubleshoot business application programs.

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Microsoft System Center 2016 delivers major improvements in the management of hybrid cloud networks by offering comprehensive support for Windows Server 2016 servers, Windows 10 clients; seamless integration of mixed-OS networks that include Linux, Hyper-V and VMware; and expanded cloud support including tighter integration with Intune for Apple iPhone and Google Android smartphone administration plus built-in integration with Microsoft Operations Management Suite for cloud-based analytics. Progent's Microsoft-certified consulting team can provide advanced online and onsite support for all elements of System Center 2016 including Operations Manager (SCOM), Configuration Manager, Virtual Machine Manager, Data Protection Manager (SCDPM), Orchestrator, and Service Manager (SCSM). Progent can assist your business to plan and configure a new deployment of Microsoft System Center 2016, extend or tune an existing one, migrate smoothly from a previous version of System Center, or debug your System Center solution.

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For large businesses, Progent can leverage in-house network support groups by offering world-class background in deploying key Microsoft and Cisco technologies. Progent's certified experts can provide Enterprise Active Directory consulting, Exchange Server 2010 support, SharePoint Server experience, and Microsoft SQL Server help. For the national or global enterprise with branches, Progent can act as a transparent local supplement of corporate network management. Progentís enterprise consulting services include company-wide security, online branch office support, network architecture, Sarbanes Oxley compliance, project planning, and world-class support for multi-site network environments powered by Enterprise Windows. Progent can provide field consultants and specialists to help with a campus move or branch move, or a system architect to assist with setting up or utilizing an Internet Data Center or co-location site.

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Progent's consultants have delivered support for Dynamics GP and Great Plains software for almost two decades and Progent has delivered integration, software development, education, and debugging services since the platform's debut. Progent can provide high-level expertise for updating out of date Dynamics GP/Great Plains ERP systems. Progent can assist your business to design, validate, and implement an efficient upgrade from a a legacy version of GP to the current edition of Microsoft Dynamics GP.

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Progent's ProSight Virtual Hosting combines advanced virtualization technology, a state-of-the-art data center, and the technical services of Progent's Microsoft-certified engineering team to provide small and midsize companies with a comprehensive IT outsourcing solution that improves network dependability and security, reduces management distraction, and saves money. With Private Cloud Hosting, a small or midsize company can have each of its operating system platforms and critical business application servers hosted in a secure and fault tolerant facility on a high-performance, high-availability virtual server configured and supported by Progent's computer support professionals.

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If you are a network consultant with system support expertise, joining Progent and working for our clients will expand your skills through collaboration with Progent's team of motivated, world-class consultants. Progent's concentration on providing IT consulting and technical help to small and midsize businesses will give you the chance to work closely with business leaders and add significantly to the growth of dynamic organizations. In addition, Progent's virtual office environment offers state-of-the-art technology for off-site service and wireless access to allow you to deliver speedy fixes when you troubleshoot mission-critical problems.

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Progent's expert consultants can show you how to define and deploy a smooth in-place Microsoft Exchange 2003 migration strategy that minimizes network downtime, reduces long-term service demands, and makes your Exchange Server 2003 easy to manage. For complicated multiple server or multi-location upgrades, Progent has the background to complete your project quickly and affordably. Progent's Microsoft Exchange 2003 support, repair, and consulting offerings include assistance with the integration of third-party enhancements of Exchange Server 2003 that are best aligned to your business needs.

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Progentís Technical Response Center provides low-cost nationwide extended hours remote assistance for computer systems based on Windows and Cisco technology. Progent's Microsoft and Cisco-Certified support engineers offer 24x7 telephone support and remote secure computer connection to isolate and repair technical problems quickly and affordably.

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SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.

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Progent is seeking to find fulltime, results-oriented Microsoft certified consultants with Microsoft Certified Systems Engineer credentials; Cisco certified network consultants who have Cisco CCNP or CCIE credentials; security professionals with CISSP or CISA or equivalent security credentials; and high-end system design consultants with experience in mobile access, wireless networking, high uptime, disaster recovery, information preservation, and VMware. Progent also is looking for professionals who can join Progent's team of desktop service specialists and off-site support professionals. Also, We are looking for experienced managers who can operate effectively in Progent's high-growth, virtual office culture.

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Progent offers the expertise of Microsoft-certified consultants and experienced database application developers, DBAs, project managers, network infrastructure architects, business continuity planning specialists, and security professionals to help you to assess the potential benefits of Microsoft SQL Server 2012 for your organization, install pilot environments at your site or at Progent's test lab, plan and carry out a smooth transition to SQL Server 2012 from earlier releases of SQL Server or from other database solutions, and configure a cost-effective and secure IT infrastructure that helps you maximize the strategic benefit of SQL Server 2012.

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Progent's Microsoft-certified consultants can deliver low-cost remote and onsite support to carry out your upgrade to Microsoft Exchange Server 2010, generate thorough documentation of your new messaging system, educate your network support team and end users to get them ramped up quickly on Microsoft Exchange Server 2010, and provide continuing management consulting and engineering support. Progent's consultants can also assist you to migrate from Microsoft Exchange 2010 to Exchange Server 2013 or Exchange 2016.

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Progent provides Microsoft Windows 2003 Cluster Server expertise to help your business deploy high availability server clusters designed to provide 24x7 uptime. Windows cluster servers for fault-tolerant networks include Microsoft Windows Cluster Server, SQL Server Cluster, and Microsoft Exchange Cluster. By showing you how too plan high availability clustered server environments powered by Microsoft Windows Clustered Server 2003, Progentís Certified Windows professionals ensure that your fault-tolerant server clusters are configured to maximize the business advantage of your computer network.

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Progent's expert support team can help you define and deploy an efficient in-place Microsoft Exchange 2007 migration plan that minimizes productivity disruption, reduces long-term support demands, and makes your Exchange 2007 Server easy to manage. For complicated multiple server or multi-site migrations, Progent has the background to complete your project rapidly and economically. Progent's Microsoft Exchange 2007 help, troubleshooting, and consulting offerings include assistance with the configuration of outside vendor enhancements of Microsoft Exchange Server 2007 and the design of unified messaging solutions based on Exchange 2007 Server.

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DoubleTake/Carbonite Software publishes a family of products designed to provide small companies a range of cost-effective alternatives for replicating and restoring business-critical applications including Exchange Server, SQL Server, Blackberry, and Microsoft Office SharePoint. Progentís disaster recovery planning consultants have in-depth backgrounds integrating DoubleTake/Carbonite products into small company information systems to create a high state of availability and disaster recovery readiness at a budget-friendly price.

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Progent's Cisco certified networking consultants offer high-level support for Cisco Unified Communications Manager (CUCM) (previously CallManager). Progent can assist you to integrate VoIP phones, design dial plans, configure SIP trunking and PSTN support, deploy Cisco ISR G2 routers with CUBE support, and deploy UCS server failover solutions.

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Business Portal for Dynamics GP Technology Professional
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Progent's background providing Microsoft .NET support and SQL Server help, and Progent's application development experience with VBasic, XML, and other developer tools enable Progent to create custom mission-critical programs and eCommerce solutions that operate seamlessly with Dynamics GP/Great Plains Software. Progent's Microsoft Dynamics GP management reporting consultants can help you design reports that let you analyze your business more thoroughly, transforming raw data into valuable understanding of your company and customers.

Palo Alto Consulting Firms California Top Palo Alto Migration Consultant
Philadelphia Pennsylvania Onsite and Remote Support Pennsylvania Design Company
Network Security Testing for Solaris
Sun Solaris Cybersecurity Tech Services

If your company operates a Solaris network or a multi-OS network, Progent's CISM and CISSP-certified consultants can help your entire enterprise in a broad range of security topics including security management practices, security design and strategies, access control systems and techniques, applications development security, business processes security, physical security, telecommunications, infrastructure and web security, and workplace recovery preparedness. CISM and ISSAP define the fundamental competencies and international standards of knowledge that information security professionals are expected to master. These certification give IT management the assurance that those who have achieved their CISM, CISSP or ISSAP qualification have the background and theory to offer effective security support and engineering services.

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Professionals for SharePoint Server 2007 Anaheim Microsoft SharePoint 2013 Computer Engineer
Catalyst 3850 Switch Online Support Services
CCNP Certified Catalyst Switch EVN Support

Progent's Cisco-certified CCIE networking experts can assist your business to set up, manage, update, optimize and debug Cisco Catalyst switches. Progent can also help your business to enhance the security and compliance of Catalyst switches and move efficiently from outdated appliances to modern models.

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Specialist for ProSight Private Cloud Services
ProSight Hosting for Virtual Servers Consulting Services

Progent's ProSight Virtual Hosting service offers proven virtual server architecture, a state-of-the-art data center facility, and the technical support expertise of Progent's Microsoft-certified engineering team to provide small and midsize businesses with a complete information technology outsourcing alternative that improves network dependability and security, eliminates management hassle, and lowers expenses. With Progent's Private Cloud Hosting, a smaller company can have each of its operating system platforms and key application servers supported within a secure and fault tolerant facility on a high-performance, high-availability virtual machine set up and supported by Progent's computer service experts.

Project Planning Consult Consultant for Project Planning
ProSight Spam Filtering Consultant
Cloud Protection for Email Consultant Services

Progent's ProSight Email Guard solution uses the services and infrastructure of leading data security companies to deliver centralized management and comprehensive protection for your email traffic. The powerful structure of Email Guard integrates a Cloud Protection Layer with an on-premises security gateway device to offer advanced protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-borne threats. The Cloud Protection Layer acts as a first line of defense and blocks the vast majority of unwanted email from making it to your network firewall. This reduces your exposure to external attacks and saves system bandwidth and storage. ProSight Email Guard's onsite security gateway device provides a deeper layer of analysis for incoming email. For outbound email, the on-premises security gateway provides anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The onsite security gateway can also help Microsoft Exchange Server to monitor and protect internal email that originates and ends within your security perimeter.

RIM BlackBerry Computer Network Specialist Remote Support Services
Rancho Cordova Information Technology Manager in California Mather Network Security Consultants California
Redhat Consulting in Billings, MT Linux Consultant Services
Redhat Linux, Solaris, UNIX IT Services Fedora Linux, Sun Solaris, UNIX Online Support
Microsoft Operations Manager Consulting Services
MOM Information Technology Consulting

Small to middle size companies can now get all the benefits of Operations Manager 2007 and also have fast access to Progentís Microsoft and Cisco Premier IT consulting experts. With Progent's affordably priced IT service programs, small and midsize organizations can select a simple System Center Operations Manager-based co-sourcing package with network monitoring, reporting, Help Desk and remote service or a comprehensive round-the-clock outsourcing package. Progent offers expertise in Microsoft System Center Operations Manager 2007 to provide small company information systems world-class reliability, security, and performance.

Remote Access Technical Consultant Cisco Certified Experts Remote Access Remote Troubleshooting
Remote Consulting for Dynamics GP/Great Plains Features Great Plains Migration On-site Technical Support
Remote Help Desk Implementation Services in Fontana Networking Small Office IT Consultants
Remote Help Desk Networking Consultant Denton Corinth Highland Village Baltimore, Washington DC, Maryland Redhat Technical Consultant
Remote Newark Onsite and Remote Support Worldwide Newark Integration Group in California
Windows 2003 Server Integration Support
Microsoft Windows 2003 Integration Services

The knowledge and experience of Progent's certified Microsoft Windows Server 2003 consulting team, with an average of over 10 years of work in Microsoft integration, assures you success in identifying the edition and set up of Windows 2003 Server that aligns most closely with your business goals. Progent can also help you with planning, installing, managing and supporting sophisticated information technology applications powered by Windows Server, and can streamline your migration from Windows 2000 or Windows NT.

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Microsoft Operations Manager Case Study
Microsoft Operations Manager Case Study

Before Progentís MOM-based solution, system problems were handled reactively, after users complained about them. With the help of proactive, automated alerts and trend reports created by Microsoft Operations Manager, Progent can now fix system issues before they grow to be critical enough to impact network availability. Thanks to MOM, Progent can resolve potential problems before customers know that the problems are there. Progent has expertise with Microsoft Operations Manager 2005 and MOM 2000 to offer small business networks enterprise-class service continuity, safety and productivity.

Remote Support Services for Helpdesk Management Services Microsoft, Cisco and Security Certified Experts Service Desk Support Specialists
Remote Troubleshooting for SQL Server 2008 SQL Server 2005 Online Support Services
Colocation Center Migration Configuration
Collocation Migration Technical Consultant

Colocation data centers make it possible for companies to share enterprise-class facilities for housing computer hardware that runs critical applications. Progent's Microsoft and Cisco certified IT experts can assist your business with all aspects of your colocation program such as choosing and migrating to a colo facility, creating system topology, specifying required equipment, on-premises and on-line troubleshooting, establishing remote network management, and education your IT personnel.

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SCCM Security Information Technology Consulting SCCM Distribution Point Specialist
SQL 2014 Tech Support Houston Sugar Land Baytown Greenway Plaza, Houston Microsoft SQL Server 2017 Network Consulting Experts
QTS Sacramento Internet Data Center Technology Professional
QTS Sacramento Colocation Center Specialist

The QTS (formerly Herakles) Colocation Center is located in the seismically-stable Natomas area of Sacramento, CA. If your company is now utilizing the QTS Sacramento data center as a colocation site or if your business is considering moving your primary or disaster recovery system to Herakles/QTS, Progent can provide a range of budget-friendly consulting services including colocation relocation, system deployment and updates, network optimization, project management services, virtualization expertise, remote network monitoring, automated system administration, software programming, business continuity solutions, data security assessment, and the use of the Progent Test Lab.

SQL Server 2012 Upgrading in Dallas Fort Worth Metroplex Microsoft SQL 2014 installation and Administration
SQL Server 2014 and Windows Server 2012 R2 Configuration SQL Server 2014 and Windows Server 2012 R2 Engineer
SQL Server 2016 and VMWare Support and Setup Online Support Services for SQL Server 2016 Backup Encryption
San Antonio, TX Security Network Security Audit Security Network Intrusion Penetration Testing San Antonio
Information Technology Consulting for Microsoft Dynamics SL
Solomon Application Consulting

In addition to offering access to Microsoft Dynamics GP consultants, Progent can provide experts in Dynamics AX (Axapta), Dynamics NAV, Microsoft Dynamics SL, Microsoft Dynamics Retail Management System, Macola ERP by Exact, MAS 90 by Sage Software, and QuickBooks Pro. Progent can provide software development, troubleshooting, management help, upgrade support, and 1-on-1 or group online training classes tailored to meet your specific requirements. Progent's consultants also can show you how to integrate and maintain a protected, robust server and communications infrastructure to run your ERP, MRP and accounting applications.

San Diego - La Mesa Protection for Firewall CISSP Computer Security Specialist in San Diego, CA
Technical Support Services for IP Communications
Cisco VoIP Phones and CallManager Computer Consultants

Progent's CCIE-certified networking consultants can provide advanced support services for Cisco Unified Communications Manager (CUCM) (previously CallManager). Progent can help your organization to integrate VoIP phones, create dial plans, configure SIP trunking and PSTN connections, deploy Cisco ISR G2 routers with CUBE support, and deploy UCS server failover systems.

San Jose Networking Companies California Cisco and Microsoft Certified Experts Designer for San Jose California
Outsourcing Services for Linux RedHat Online
Linux RedHat Remote Technology Professional

Progent provides national online phone support and consulting services for businesses that operate environments based on variants of the Linux OS or whose IT systems include a combination of Linux platforms/Linux and Microsoft Windows products. Online technical support offers maximum leverage for your IT dollar by extending client efficiency and limiting the hours billed for computer analysis and repair. Sophisticated online access utilities and experienced service specialists and engineers allow Progent to solve most IT problems without wasting time and money by going to your location. In most of situations your IT issues can be remediated over the phone or through a combination of phone support and remote access. Progent can put you in touch with Cisco certified CCIE network experts and CISSP certified security professionals to assist with the most difficult system problems.

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Security Computer Security Specialist Des Moines Network Security Test for Security
Security Consultant for Data Leakage Prevention Fortinet Consultants
Engineer for Private Cloud Hosting for Virtual Data Centers
Consultant Services for Private Cloud Solutions

Progent's ProSight Virtual hosting services provide small businesses a range of benefits including lower capital costs, reductions in operational expense, better management focus, world-class security, greater availability, and business continuity.

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Microsoft Windows 2008 Cluster Server IT Consulting
Windows 2008 Cluster Outsourcing

The server cluster feature set incorporated into the Datacenter and Enterprise editions of Microsoft Windows Server 2008 is radically re-engineered to simplify the installation, configuration, and management of server clusters that provide greater levels of system dependability, security, efficiency, and flexibility. New or enhanced capabilities include cluster verification, revamped configuration and installation, unified cluster administration, new cluster architecture for increased availability, better protection and quorum models, elimination of failure points, greater disk and memory capacity, and enhancements for geographically dispersed clusters. Progent's Microsoft-certified consultants can assist you evaluate the advantages of Windows clustering, plan and implement a deployment, educate your IT personnel to manage your cluster environment, provide ongoing consulting and technical help services, and create and test a workplace recovery procedure.

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Remote Support Services for Service Database
Engineer for Service Reports

Progent uses an enterprise-class service reporting system that records and organizes complete documentation for all delivered support activities. Unlike many independent consultants or local service organizations who provide scant documentation or details of tasks performed, every service delivered by Progent is tracked by comprehensive documentation. Every Progent staff member has use of the service reports sent by each staff member to each client. The practice of documenting and organizing service activity allows more efficient service and avoids a slew of typical misfortunes such as when a support client is effectively held captive to a consultant who refuses to release the keys to the kingdom.

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Services for VMware vSphere VMware vSphere Services
SharePoint 2013 Integration Support SharePoint Server 2010 Computer Consultants
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SharePoint Server 2010 Integration Support in Sonoma County Petaluma Integration Services for SharePoint Server 2007
SharePoint Web Parts Specialists Online Technical Support for SharePoint Server 2010
SharePoint Workspace 2010 Troubleshooting Remote Troubleshooting for SharePoint Workspace 2010
Small Business Computer Consultant for Emergency Phone Support Microsoft and Apple Management
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Consultant Services for Internet Security and Acceleration Server 2006
IT Consulting for Internet Security and Acceleration Server 2006

Secure Application Publishing with ISA Server 2006 allows greater control over intranet applications while enabling increased productivity by making these resources accessible to legitimate remote users. ISA Server 2006 can protect business applications, services, and information across all network components with stateful packet inspection and comprehensive publishing tools. Progent's Microsoft-premier ISA Server 2006 experts can help you design, install, set up, and maintain Internet Security and Acceleration Server 2006 on your network so that your business achieves a smart and economical balance of security, productivity, and speed.

Small Business IT Support Exchange 2003 Server Consulting Service Firm
Consulting Services for Infor SyteLine CloudSuite Customer Service
Infor SyteLine CloudSuite Job Costing Professional

Infor CloudSuite Industrial, formerly known as SyteLine, is an ERP solution that embodies more than a quarter century of experience assisting manufacturing and distribution organizations to manage complicated supply chains and improve the efficiency of critical business processes to bring products to market quickly and adhere to customer commitments dependably. Progent can provide the skills of an ERP specialist with more than two decades of experience working with the SyteLine/CloudSuite Industrial platform. Progent offers remote or onsite consulting that can range from as-needed guidance to end-to-end solution design and project management. Sample consulting services offered by Progent for CloudSuite Industrial/SyteLine include implementation, migration, process improvement, customization, Configure/Price/ Quote, web site integration, troubleshooting, data conversion, Office 365 integration, training, and database administration.

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QTS Sacramento Colocation Center Consultant
Professional for QTS/Herakles Sacramento Colocation Center

The QTS Data Center facility is located in the seismically-stable Natomas area of Sacramento, CA. If you are now using the QTS data center as a colocation facility or if your company is considering migrating your primary or offsite backup system to the Herakles data center, Progent can provide a variety of budget-friendly consulting services that include colocation relocation, equipment deployment and upgrades, infrastructure optimization, project management services, virtualization configuration, offsite network monitoring, streamlined network administration, software programming, disaster recovery solutions, data security evaluation, and the use of Progent's Test Lab.

Small Business Network Computer Consulting Services in Denton County Texas Microsoft Exchange Server 2007 Networking Firm
Small Business Network Computer Service in Denton County Texas San Francisco Exchange Server 2010 Computer Consultancy Company
Microsoft Certified Professional Position
Cisco Certified Subcontractor

Progent wants to find fulltime, results-oriented Microsoft accredited consultants with Microsoft Certified Systems Engineer credentials; Cisco certified system consultants with Cisco CCDP or CCIE certification; security professionals who have CISSP or CISM or comparable security certification; and advanced network design consultants with a background in mobile solutions, wireless connectivity, high availability, disaster recovery, information preservation, and VMware. Progent also is hiring professionals who can work on Progent's team of helpdesk support technicians and off-site support experts. Also, Progent is looking for experienced administrators who can perform productively in our high-growth, virtual office environment.

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Small Office IT Consulting for Cisco Certified CCIE Cisco Switch Troubleshooters
SharePoint 2013 PerformancePoint Services Technical Support Services
SharePoint 2013 Newsfeeds Consultant Services

Progent has been delivering SharePoint consulting services since the first product was published more than a decade ago, and Progent has the scope of technical know-how to help businesses of any size to design and carry out a SharePoint Server 2013 installation and create SharePoint 2013 applications that add significant business benefit to your IT investment. Progent's Microsoft-certified consultants can help your company to assess the business advantages of migrating to SharePoint Server or SharePoint Online from older versions of SharePoint or from a different collaboration solution; determine if an on-premises, online or hybrid configuration is best suited for your busi9ness; and select the right version of SharePoint 2013 for your applications. Progent can provide comprehensive project management support or can help in individual jobs associated with your SharePoint 2013 migration.

Small Office Information Systems Firms Small Business Network Design and Consulting
Software Outsourcing Consultant for IT Outsourcing in Denton County Texas Microsoft Windows SBS Support Outsourcing
Software Support for St. Paul, Minnesota St. Paul, Minnesota Installer
Solaris Professional Consultants Cheyenne, WY, Casper, WY, Gillette, WY, Laramie, WY
Solaris Remote Consultant Services Top Quality Linux Remote Services
HP Lights-Out 100c Remote Management Card Technology Professional
Dell DRAC Services

Remote management cards give network managers full control of a server without the need for a personal visit. Using remote server management cards, all console screen information plus keyboard and mouse functionality are exported to an off-site session to an IT expert who can be located anywhere in the world. Progent's Microsoft and Cisco certified consultants can assist you to design, implement, and support a high-availability business network that incorporates remote management cards and Progent can utilize these remote management cards to provide efficient remote technical help. Progent is familiar with a variety of remote server management cards including Aten remote management cards, American Megatrends remote server management cards, Dell remote server management cards, HP Lights-Out remote server management cards, and Peppercon remote management cards.

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Microsoft Lync Server Consultant
Consultants for Microsoft Lync Presence

Lync 2010 provides Instant Messaging, Real Presence, audio and video conferencing, desktop sharing, and both IP-based and traditional public switched telephone network voice communication. Microsoft Lync Server 2010 can enhance the functionality of Exchange Server, SharePoint Server and Office or Office 365 and simplify administration via integration with Active Directory. Lync can also reduce expenses by eliminating VoIP hardware and subscription services, PBX systems, or legacy video conferencing technology. Progent's Microsoft-certified IM and Presence experts offer remote and onsite support to help your company to maintain and repair your current Lync 2010 environment or evaluate the advantages of migrating from Lync Server 2010 to Skype for Business, which is Microsoft's renamed and revamped release of the product. Progent can also assist you to plan and execute an efficient Skype for Business migration.

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Support and Help for ISA 2004 Specialists
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Suse Linux, Sun Solaris, UNIX Integration Support Jersey City, NJ Mandrake Linux, Solaris, UNIX IT Consultants Jersey City Cedar Knolls Carlstadt
Consultants for Ransomware Protection
Remote Network Monitoring Consulting

Progent's ProSight family of managed IT services are geared to provide organizations who maintain minimal internal IT support teams with low-cost access to enterprise-class management platforms and consulting experts. Benefits of the ProSight catalog of managed IT services include fixed network maintenance expenses, smart automation of common management processes, ongoing adoption of new technology, graceful migration from legacy systems to up-to-date solutions, improved fit between computer technology with business objectives, guidance from seasoned network experts, and allowing management to concentrate on business rather than ever-changing information technology.

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Tech Expert for Emergency Phone Support Irvine, Orange County Irvine, Orange County Remote Help Desk Consultant Services
Technical Consultant Firewall Consulting in Wichita, Sedgwick County
Microsoft Azure Active Directory Engineer
Azure and SharePoint integration Professional

Progent can help small businesses to migrate all or part of their computing infrastructure to the Microsoft Azure cloud. This can streamline network management and reduce hardware expense. Microsoft Azure offers a wealth of public cloud services and Progent can help you to understand the advantages and limitations of various cloud networking models supported by Azure. Progent can show you how to administer cloud-resident or hybrid cloud and local applications and resources and make sure that you avoid the typical mistakes small organizations make when migrating to a public cloud. Progent can help you to set up cloud servers on Azure Virtual Machines, use VHD storage with Azure Storage, handle user identity with Azure Active Directory, and build backup-and-recovery services with Azure Backup. Progent can also assist you to prepare firewalls and VPN connections and also to manage iPhones and iPads and Android smartphones and tablets.

Technical Consultant in Bakersfield SQL Server 2012 Networking Firms Bakersfield
Fault Tolerant Internet Connection Technical Consultant
Fault Tolerant Internet Connections Technical Support Services

Progent's Cisco-authorized network experts can help you build an economical, 24x7 Internet configuration architecture that can deliver non-stop Internet connectivity via a wide range of fault tolerant Internet network products and services including fault tolerant BGP, transparent fail-over, and redundant ISPs. Progent can provide Cisco Certified Internetwork Expert professionals to show you how to utilize the most current technology for 24x7 Internet connections to implement a cost-effective, completely redundant Internet interface with automatic failover and other capabilities to create zero-downtime Internet availability.

Technical Support Firm for San Francisco Northern California Bay Area Information Technology Consultant
Technical Support for San Francisco in California Integration Firms for San Francisco California
Solaris to Windows Upgrade Help
Sun Solaris Migration Consulting

Progent can assist your business to design and execute an efficient transition from a Solaris-based information system to a network based on Microsoft Windows and capable of supporting Microsoft's powerful office productivity software, business applications, and developer tools. Progent's Sun Solaris, Windows and Cisco engineers and application experts can assist you to guard your data and minimize productivity disruption by developing an efficient transition plan that protects your existing investments in Sun Solaris software and technology. UNIX-to-Windows transition support expertise offered by Progent include evaluation of current infrastructure, transition planning and validation, Microsoft Exchange migration expertise, information and application porting, and server and storage system transition and consolidation.

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Technology Consulting for Cisco Virtual Private Network Top Ranked Technical Support Services for VPN
SCVMM 2016 Storage QoS On-site Support
SCVMM 2016 Storage QoS Remote Troubleshooting

Microsoft System Center 2016 Virtual Machine Manager is a component of Microsoft's System Center 2016 family of network monitoring and management products and is intended to offer a centralized solution for configuring and administering virtualized datacenters across hybrid environments that can incorporate private clouds and Microsoft Azure resources. Progent's Virtual Machine Manager 2016 consulting experts can help businesses of any size with any aspect of designing, implementing, and maintaining a SCVMM 2016 ecosystem. Progent can review your virtualization architecture, help you migrate efficiently from legacy versions of Virtual Machine Manager, develop processes for building and installing virtual machines and hosts, design fault-tolerant scale-out clusters, connect your datacenter infrastructure with public cloud services, set up virtual switches and load balancers, write and refine PowerShell scripts, and help you assess the potential business benefits of new technologies like Storage Spaces Direct and Host Guardian Service. Progent's virtualization professionals can provide advanced Hyper-V consulting and VMware vSphere expertise.

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Top Rated Help Consulting Team
Microsoft LCS Server 2007 Consultants
Microsoft Services for Live Communications Server 2007

Microsoft Communications Server provides IM and presence in a scalable, enterprise-grade solution offering advanced protection, transparent integration with other Microsoft products, an extendable, industry-standard development platform, and compliance with regulatory requirements such as HIPAA, Sarbanes-Oxley, and GLB. The product offers cost savings and improved operational efficiencies, enhanced worker productivity, and better IP security. MS Communications Server has been superseded by Lync, which in turn has been replaced by Skype for Business. Progent's Microsoft-certified IM and Presence experts offer online and on-premises support and troubleshooting services for your Office Communications Server 2007 environment and can help you to assess the costs and benefits of migrating to Skype for Business. Progent can also help you to plan and implement a smooth migration that will add significant strategic value to your information network

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Microsoft Project Server Design Firms
Microsoft Project Server 2013 Integration

Progent's Microsoft engineers can provide in-depth expertise in implementing, managing and troubleshooting all versions of Project Server and can provide a wide range of affordable remote consulting services based on industry best practices to help businesses of any size to get all the benefits of this leading platform. Support services offered by Progent include solution planning, software configuration and upgrades, setting up safe collaboration among onsite and remote or mobile users, network optimization, and customized online training classes.

Ubuntu Linux, Sun Solaris, UNIX Online Help Worldwide Red Hat Linux, Sun Solaris, UNIX IT Consultant
Proxim Wireless Case Study
Example Application for Wireless Integration

Progent delivered a wireless networking solution that allowed a school to improve productivity and avoid the recurring expense of a dedicated link. Progent recommended a Proxim Tsunami wireless 60Mbps bridge. The low-cost building-to-building Proxim wireless bridge is designed for connecting separate locations as far as 2.5 miles apart and can reach even longer ranges. This wireless alternative provided improved bandwidth and dependability than simply amplifying the 802.11b wireless connection, and because it utilizes the 5.8Ghz spectrum it provided protection against local interference.

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Microsoft Experts Windows Server 2008 R2 Remote Support Services
Windows Server 2008 Professional

Progent's Microsoft-certified professionals can assist you you to evaluate the advantages of Windows Server 2008 for your business, create test programs and migration strategies, install Windows Server 2008 with your network environment and workload, educate your IT personnel how to use enhanced administration tools, and deliver continuing consulting and technical support via affordable options including Contact Center support and online technical assistance.

Video IP Phones Network Consultant Support and Integration
Microsoft Virtual Machines Specialist
Microsoft Virtual Machines IT Services

Microsoft Virtual Server 2005, hosted on the Windows Server platform and based on software first developed by Connectix, delivers the power needed to accomplish hardware reduction, software upgrade, and server quarantine projects via virtualization techniques in an enterprise-class computing environment with advanced expandability, manageability, and fault tolerance. Microsoft has aimed Virtual Server at businesses wishing to improve operational efficiency in software programming and testing, upgrading from legacy line-of-business applications, and server consolidation. Progent's skilled Virtual Server consultants can help your business to assess and integrate MS Virtual Server.

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Windows 7 Help Desk Integration Support Windows 7 64-bit Upgrade Server Consultant
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Windows Mobile Integration Support Microsoft Activesync Onsite Technical Support
Access to External Support Databases Computer Installation
Consulting for Microsoft Solutions Framework Project Methodology

Progentís staff of Microsoft and Cisco Premier consultants average longer than ten years of hands-on professional experience, in the trenches of network service, executing a wide range of IT tasks for an extensive array of businesses. Each Progent consultant shares a refined set of personal best practices which are incorporated into shared best practices standards that Progent teaches its support team. This means that you get not just expert IT capability, but also a consultant with proven approaches for applying computer knowledge to fix real-world network problems efficiently.

Windows Server 2016 PowerShell Consultant Microsoft Certified Windows Server 2016 and SCOM Online Troubleshooting
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Co-managed Help Desk Help and Support
Virtual Help Desk Integration Services

Progentís Co-managed Help Desk service makes it possible for your business to split responsibilities for Help Desk support transparently between your IT staff and Progent's large roster of veteran desktop support technicians and matter experts (SMEs). Progentís Help Desk Co-management service is a collaborative service desk solution based on the leading shared professional services automation tool for handling end-user service requests, ticket lifecycle, ownership, status tracking, and reporting.

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CCNP Expert Certified Cisco RADIUS Security Remote Consulting
Cisco RADIUS Security Support and Setup

Cisco's security and offsite connection products for small organizations represent a complete line of easy-to-administer security solutions to help protect your local and remote information system. Cisco's VPN line includes switches, firewalls, intrusion detection devices and Virtual Private Network concentrators. Progent's professional consulting staff includes field-proven specialists with Cisco's CCIE and Cisco Certified Network Professional certifications who can help your company to select Cisco VPN, Cisco RADIUS Security, Cisco Aironet and Meraki wireless access points, and other Cisco security solutions that fit best with your company objectives.

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Lync Server 2013 Web Apps Server Specialists
Lync Server 2013 Web Apps Server Technology Professional

Microsoft Lync Server 2013, now called Skype for Business, allows businesses of all sizes to build a centrally managed and protected communications environment that supports a BYOD computing style with IM, real-time presence, web conferencing with app sharing, as well as IP-based and PSTN telephony across a broad assortment of stationary PCs and handheld clients. Progent's Microsoft-certified Lync Server 2013 consultants and network architects can help your company to evaluate the advantages of Lync 2013, design an on-premises, cloud-resident (via Microsoft Lync Online) or hybrid model appropriate for your current and future plans, deploy Lync Server 2013 in a way that expedites your return on investment, and deliver custom online and onsite training to your management staff and users. Progent offers expertise in key components of a Lync 2013 deployment that include Microsoft Windows Server, SQL Server Express and Exchange, and Progent can help you to integrate Lync 2013 with key Office and Office 365 apps such as Outlook clients and PowerPoint.