Low-cost Computer Support from Microsoft Certified Professionals for Companies in Denton, TX
By delivering professional support when you require it, making available in-depth expertise for critical applications, offering innovative services such as virtual server hosting, billing solely for help you receive, and requiring no sign-up fees or retainers for standard services, Progent enables your company to maximize the business value of your information network and cut service costs. Progent appreciates that network protection, dependability, and performance are as important to small businesses as to large corporations but that smaller companies don't have the economy of scale to spend heavily in information networks and in-house support groups. Progent's fundamental competitive advantage is that no network support organization can equal Progent's ability to provide the IT support your company requires whenever you need it and at a cost you can justify.
For medium-size and enterprise businesses, Progent can provide co-sourcing support to supplement the skills of your internal network support staff. Co-sourcing can save money and minimize technical risks for big projects like application design and development, business continuity planning, network security audits, office consolidations, or technology migrations and upgrades.
Progent can in addition offer access to accredited experts to assist your business to design and implement your cloud strategy.
Main Practice Areas Serviced by Progent for Office Networks in Denton, Texas
Progent provides the services of qualified experts for all facets of information technology found in small and midsize companies and local governments. Technologies supported by Progent's consultants include:
Service Delivery Alternatives for Denton, Texas Companies
Progent offers a selection of alternatives for providing small companies and local governments with affordable computer services for troubleshooting, system architecture, hosting services, and IT management. Progent's paradigm for delivering IT support services is based on the Help Desk structure familiar to big IT support organizations. Progent's Help Desk Service Model promotes fast support, comprehensive service documentation, dependable follow-through, and tight cost monitoring across an array of IT service delivery alternatives that include online troubleshooting, in-person support, high-end consulting, plus server and application hosting.
Progent's Fixed-price Managed Services for Remote Network Monitoring and Management
- Online Service
Progentís Technical Response Center (TRC) offers emergency and routine remote service for Microsoft Windows, Linux, Apple, and Cisco-based environments in the United States and globally. Progent's certified support professionals can help customers to troubleshoot and repair hardware and software problems without the cost or delay of on-premises service calls. The background of Progent's network consultants allows them to handle the majority of IT problems rapidly. For the most complex issues, Progent's breadth of expertise makes it possible to escalate support calls to world-class specialists. Progent provides a convenient, web-accessible signup process for new customers to accommodate urgent situations and Progent bills by the minute with no sign-up charges or minimums, so you pay only for the help you get. Specialists available online include Cisco-certified CCIEs, Microsoft-certified MCSEs, and CISA-certified security engineers. Find out additional details concerning Progent's remote network troubleshooting expertise.
- Onsite Support
Progent offers on-site technical assistance for registered clients in larger cities in the U.S. Progent's on-site support personnel can work in conjunction with Progent's remote support experts to deliver small and midsize companies the optimal solution: onsite support professionals when you need them plus the on-line expertise of Progent's worldwide team of IT engineers, security specialists, and business application developers. The response time for on-site service visits is usually less than 24 hours. Progent requires no start-up or retainer fee for registering as a Progent client for on-premises support. Learn more about why to register for Progent's onsite network service.
- Help Desk Call Center
Progent's Helpdesk Outsourcing Services are designed for small and midsize businesses who need fast and reliable support from an online Help Desk Call Center with effective phone assistance, online repair capability, and enough technical strength for all needed problem escalation. Since small and midsize businesses typically have tight information technology funds and can provide scant management attention for dealing with IT support tasks, Progent's Help Desk Outsourcing Services can be the most cost-effective way to make sure that small business information systems stay up and running. Read more details about Progent's Help Desk outsourcing services.
- Consulting Expertise
Progent offers small businesses affordable availability of enterprise-class IT professionals who can deliver help with critical products and technologies including Microsoft Windows 2016 Hyper-V hybrid cloud solutions, Windows Server support, Cisco network design, network protection engineering, non-stop network design, virtual server solutions, plus configuration, customization and support for business software such as accounting, ERP, business analytics, sales automation, and productivity software. Progent can help with one-shot projects including site moves and major system upgrades, longer term initiatives like management information application development and support, relational database software programming and DBA support, and web design, on-going services such as System Center 2012 Operations Manager (SCOM 2012) expertise and Operations Manager 2016 consulting for IT infrastructure health monitoring and network administration, or emergency response like data restoration and virus removal.
- Application Server Hosting
Progent offers hosting for key business applications like Microsoft Exchange Server and MS SQL in order to provide small and midsize businesses with greater degrees of availability, security, and recoverability than is possible using the class of in-house data center that is achievable for the majority of small and midsize organizations. Because Progent utilizes the same data centers that host the gear of many of the planet's biggest IT organizations, Progent can eliminate the investment in building and maintaining the infrastructure required for world-class environmental control, electrical failover, and redundant Internet access. For managed application servers, Progent can also see to it that patches and revisions remain current, security and efficiency is constantly tracked, and systems are regularly backed up and ready for complete and rapid recovery. Find out more concerning Progent's hosting for Exchange and other critical applications.
- Private Cloud Hosting
Progent's Private Cloud hosting service provides complete hosting for the entirety of a small or midsize organization's production servers in an environment that not only delivers the top level of fault-tolerance and extensibility but that is also simple for customers to transfer to a different service provider or to move internally whenever your business situation calls for it. Progent's Private Cloud hosting service is based on tested virtual server technologies that permit businesses with mixed networks to save significantly on the costs of hardware, system support, and IT administration while achieving enterprise-class dependability and an unprecedented degree of vendor alternatives. In contrast to ordinary Software as a Service hosting models, Progent's Private Cloud Hosting encompasses all server-based applications in a single centrally managed solution, can handle the multi- platform and non- standardized networks typical of small companies, and keeps control of the licenses in the client's possession so that moving to a new virtual host is quick, safe, and affordable. This avoids becoming a captive to a specific hosting provider while still offering all the economies related to SaaS hosting services.
- Hybrid Cloud Migration Support
Progent offers expert remote consulting services to help companies of any size connect their information networks with leading public clouds such as Microsoft Azure and Amazon AWS. Progent can help you to design and administer cost-effective environments that can include Windows and Linux operating systems and applications in either cloud-centric solutions or in hybrid architectures that combine physical IT assets along with public cloud services. To assist you to incorporate cloud services with networks, Progent offers a range of public cloud integration services that include Office 365 integration solutions with on-premises installations of Exchange, Microsoft Azure design and integration consulting, Amazon Web Services cloud integration support, and Amazon Web Marketing Service (WMS) development and debugging. Progent has more than 15 years of background providing advanced consulting support online, and Progent can help you complete your cloud migration projects on schedule and affordably.
Progent's low-cost ProSight portfolio of outsourced network management services is designed to provide small and mid-size businesses with enterprise-class support and state-of-the-art technology for all facets of information assurance and compliance. Managed services available from Progent include:
ProSight Network Audits
- ProSight Active Security Monitoring: Next Generation Endpoint Protection and Ransomware Recovery
Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) solution that incorporates cutting edge behavior analysis technology to defend endpoints and physical and virtual servers against modern malware attacks such as ransomware and file-less exploits, which easily evade legacy signature-based AV products. ProSight Active Security Monitoring protects local and cloud-based resources and provides a unified platform to manage the complete malware attack progression including blocking, identification, mitigation, cleanup, and post-attack forensics. Top features include single-click rollback using Windows VSS and real-time system-wide immunization against newly discovered attacks. Read more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware defense.
- ProSight Enhanced Security Protection: Unified Endpoint Security
Progent's ProSight Enhanced Security Protection managed services offer ultra-affordable multi-layer security for physical servers and VMs, desktops, mobile devices, and Exchange Server. ProSight ESP uses adaptive security and advanced heuristics for round-the-clock monitoring and responding to cyber assaults from all attack vectors. ProSight ESP offers firewall protection, intrusion alerts, endpoint management, and web filtering via leading-edge technologies incorporated within a single agent managed from a unified console. Progent's data protection and virtualization experts can help you to design and implement a ProSight ESP deployment that meets your company's specific needs and that allows you demonstrate compliance with government and industry data protection standards. Progent will help you define and configure policies that ProSight ESP will enforce, and Progent will monitor your IT environment and respond to alerts that call for urgent action. Progent can also assist your company to install and test a backup and restore solution such as ProSight Data Protection Services so you can get back in business rapidly from a potentially disastrous cyber attack like ransomware. Learn more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint protection and Microsoft Exchange filtering.
- ProSight Data Protection Services: Managed Backup
ProSight Data Protection Services provide small and medium-sized organizations an affordable and fully managed solution for reliable backup/disaster recovery. Available at a low monthly cost, ProSight Data Protection Services automates your backup activities and enables fast restoration of critical files, apps and virtual machines that have become unavailable or corrupted as a result of component failures, software bugs, natural disasters, human error, or malware attacks like ransomware. ProSight DPS can help you protect, recover and restore files, folders, apps, system images/, as well as Hyper-V and VMware virtual machine images/. Important data can be backed up on the cloud, to a local storage device, or to both. Progent's BDR consultants can deliver advanced expertise to set up ProSight Data Protection Services to to comply with regulatory standards like HIPPA, FINRA, PCI and Safe Harbor and, whenever needed, can help you to restore your business-critical information. Find out more about ProSight DPS Managed Cloud Backup.
- ProSight WAN Watch: Network Infrastructure Management
Progentís ProSight WAN Watch is a network infrastructure monitoring and management service that makes it easy and affordable for smaller organizations to map, track, reconfigure and troubleshoot their networking hardware such as routers, firewalls, and wireless controllers plus servers, printers, client computers and other devices. Using cutting-edge Remote Monitoring and Management technology, ProSight WAN Watch ensures that network maps are kept updated, captures and displays the configuration of almost all devices connected to your network, tracks performance, and sends notices when issues are discovered. By automating complex network management processes, ProSight WAN Watch can cut hours off ordinary chores like making network diagrams, expanding your network, finding devices that need critical software patches, or isolating performance bottlenecks. Learn more details about ProSight WAN Watch network infrastructure monitoring and management consulting.
- ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Email Encryption
ProSight Email Guard is Progent's email security platform that incorporates the services and infrastructure of leading information security companies to deliver web-based management and comprehensive security for your email traffic. The powerful architecture of Email Guard managed service combines cloud-based filtering with a local security gateway device to offer complete defense against spam, viruses, Dos Attacks, DHAs, and other email-borne threats. ProSight Email Guard's cloud filter acts as a preliminary barricade and blocks most unwanted email from making it to your network firewall. This reduces your vulnerability to inbound threats and conserves system bandwidth and storage space. ProSight Email Guard's on-premises gateway device provides a further layer of analysis for incoming email. For outgoing email, the local gateway offers AV and anti-spam protection, protection against data leaks, and encryption. The onsite security gateway can also help Microsoft Exchange Server to track and protect internal email traffic that stays within your security perimeter. Find out more about Progent's Email Guard spam filtering, virus defense, content filtering and data loss prevention.
- ProSight LAN Watch: Server and Endpoint Remote Monitoring and Management
ProSight LAN Watch is Progentís server and desktop remote monitoring service that uses advanced remote monitoring and management (RMM) technology to keep your network operating at peak levels by tracking the health of vital computers that drive your information system. When ProSight LAN Watch uncovers an issue, an alert is transmitted immediately to your designated IT staff and your Progent consultant so all looming issues can be addressed before they have a chance to disrupt your network Learn more about ProSight LAN Watch server and desktop monitoring consulting.
- ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
With Progent's ProSight Virtual Hosting service, a small or mid-size organization can have its key servers and applications hosted in a protected fault tolerant data center on a high-performance virtual host set up and managed by Progent's network support professionals. Under Progent's ProSight Virtual Hosting service model, the client retains ownership of the data, the OS platforms, and the apps. Since the system is virtualized, it can be moved immediately to an alternate hardware solution without requiring a lengthy and difficult reinstallation process. With ProSight Virtual Hosting, your business is not locked into one hosting provider. Find out more about ProSight Virtual Hosting services.
- ProSight IT Asset Management: Network Documentation and Password Management
Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to create, maintain, retrieve and protect information related to your IT infrastructure, processes, applications, and services. You can instantly find passwords or IP addresses and be alerted about upcoming expirations of SSL certificates or domains. By updating and organizing your IT infrastructure documentation, you can eliminate up to 50% of time spent looking for vital information about your network. ProSight IT Asset Management features a common location for storing and collaborating on all documents required for managing your business network such as recommended procedures and How-To's. ProSight IT Asset Management also offers a high level of automation for gathering and relating IT data. Whether youíre making improvements, doing maintenance, or responding to a crisis, ProSight IT Asset Management gets you the knowledge you require as soon as you need it. Find out more about ProSight IT Asset Management service.
Progent's ProSight Network Audits offer a quick and low-cost alternative for small and mid-size organizations to obtain an objective evaluation of the overall health of their IT system. Based on some of the top remote monitoring and management platforms in the industry, and overseen by Progent's certified team of information technology professionals, ProSight Network Audits show you how closely the configuration of your core infrastructure assets adhere to industry best practices. The Basic and Advanced options for ProSight Network Audit services are offered at a low, one-time cost and deliver immediate benefits such as a more manageable Active Directory system. Both versions also include one year of state-of-the-art remote network monitoring and management. Advantages can include simpler network management, better compliance with government and industry security requirements, higher utilization of IT resources, quicker troubleshooting, more dependable backup and recovery, and increased uptime. See more information about ProSight Network Audits IT infrastructure review.
The ProSight Ransomware Preparedness Report Service
Progent's ProSight Ransomware Preparedness Report service is a low-cost service centered on a brief discussion with a Progent information assurance expert. The fact-finding interview is intended to assess your organization's preparedness either to stop or recover quickly following an assault by a ransomware variant such as Ryuk, WannaCry, NotPetya, or Locky. Progent will consult with you personally to collect information about your existing security profile and backup platform, and Progent will then deliver a custom Basic Security and Best Practices Report describing how you can apply best practices to create an efficient AV and backup/recovery system that aligns with your business requirements. For details, see The ProSight Ransomware Preparedness Report Service.
Why Progent Offers the Smart Choice for Denton, Texas Small Businesses
Progent's staff size, breadth and depth of technical skill, and experience with corporate network consulting allow small businesses to sidestep the pitfalls associated with excessive dependence on small support organizations or individual consultants.
Working with Progent allows your business to:
- Prevent Over Dependence on Freelance Consultants
For network services, smaller businesses often depend heavily on individual consultants. Although freelance support engineers carry lower expenses than more substantial IT service organizations and can afford to bill apparently lower fees, they are frequently stretched to far to react rapidly to critical problems. If a freelance consultant is occupied with another client, ill, on vacation, or in training, the lack of replacement staff may force your business to go without assistance in case of a crisis. The more your small business grows, network downtime or difficulties with critical applications become more expensive. The money you believed you were saving on a freelancer can evaporate quickly due to lower output. Also, when freelance consultants encounter unfamiliar technologies, the lack of a big consulting team to rely on for advice forces them to train in place while your company winds up with the costs for their ongoing training.
- Have Access to Certified Professionals in Advanced IT Solutions
Many small support firms or independent consultants who concentrate on small company network support are capable of delivering connect-the-dots fixes but don't have the background to work cost-effectively with complex IT environments with mixed operating systems, multiple offices, Voice over IP systems, mobile workers, interconnected accounting and analytical software, data-driven web sites, and custom line-of-business applications. Progent's background with worldwide enterprises and Progent's extensive team of experts can benefit your business because enterprise networks are characteristically complex, integration issues require in-depth knowledge in many technical areas, and achieving an acceptable level of stability, availability, and security calls for industry-tested leading practices.
- Create a Firm Foundation for Growth
Small businesses often start with a network cobbled together on a shoestring budget. Without a carefully designed basis, a series of ad hoc repairs commonly get thrown on top of a weak foundation. As a business grows, reliability and scalability issues can hinder the success of the business. Such networks require thorough evaluation, intelligent strategic planning, and broad-based expertise to upgrade to a network environment that will act as the reliable foundation to meet critical business requirements and support downstream growth.
- Work with Solution Providers, Not Product Vendors
Small businesses need guidance and insight to navigate through an increasingly complex array of IT options available for accelerating business growth and enhancing productivity. They do not need an IT consultant or service organization that attempts to promote products. Progent avoids conflicted motives by not selling any products. Progent sells services only. This permits Progent to align consulting services with the genuine interests of customers. Mixing IT consulting and product reselling can result in a conflict where the proposed solution is built around a preselected vendor rather than being driven by the true needs of a customer.
How to Contact Progent
In case your Denton, Texas company wants to contact Progent about IT outsourcing, consulting, or technical support services, phone 800-993-9400 or refer to Contact Progent.
Immediate Online Network Support
For immediate remote support, you can contact Progent's Help Desk Call Center toll-free at 1-866-PROGENT (866-776-4368).