Consulting Support for BlackBerry Environments
BlackBerry mobile smartphones were at one time one of the most popular solutions for maintaining location-independent connectivity to messaging, scheduling, web-based applications, and other critical business data. Progent can provide Denver, Colorado companies support from BlackBerry-certified experts who can help companies to manage existing BlackBerry deployments or migrate smoothly to a current smartphone solution.
As the sophistication of small company IT technology has expanded, and as the need for enterprise-class protection, dependability, and recoverability has grown to be the standard for companies of all sizes, successful deployment and support of BlackBerry solutions has grown more difficult. To address areas like security, disaster recovery, and synchronization of BlackBerry smartphones with a variety of messaging servers and company databases, small businesses frequently turn to outside support firms who offer expertise in BlackBerry integration and maintenance.
Progent offers the expertise of BlackBerry-premier consultants who can help small businesses to design, administer, and troubleshoot BlackBerry solutions economically and effectively, dispensing with the requirement for an in-house BlackBerry technology expert and reducing the cost and hassle of maintaining wireless work groups. Progent's BlackBerry technology specialists have in-depth experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISM and CISA-certified security professionals. This range of knowledge, coupled with Progent's proven online service delivery model, provides small companies an affordable solution for incorporating RIM BlackBerry technology seamlessly into their information system.
Progent's consultants can assist your business with SQL Server 2016 integration consulting, Microsoft SQL 2014 deployment and Exchange setup so that your data and messaging infrastructure operate optimally with BlackBerry BES Server. Progent can also show you how to upgrade from previous versions of BlackBerry and Microsoft software, set up easy-to-use administration tools so you can track and support BlackBerry smartphones throughout your company, recommend security policies that make sense for your business, develop custom mobile applications, and make sure that your IT network architecture is appropriately configured to handle your BlackBerry clients. In addition, Progent's disaster recovery specialists can help make sure that your BlackBerry data is incorporated in your scheduled backup processes so that it can be restored rapidly and safely.
Denver Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Denver Metro Area.
Progent locations in the Denver Metro Area
Consulting and Technical Support Services for BlackBerry Enterprise Server (BES)
RIM's high-end solution for administering big groups of BlackBerry wireless handsets is the BlackBerry Enterprise Server. This sophisticated tool allows Microsoft Exchange Server, Domino, or Novell GroupWise clients to transmit and receive messages that are encrypted in transit to provide maximum data protection. BlackBerry Enterprise Server also streamlines a wide selection of crucial administrative tasks ranging from BlackBerry deployment and updates to mobile security and high availability.
Progent's BlackBerry-certified consultants can help you utilize RIM BlackBerry Enterprise Server to do basic jobs such as:
- Deploy and manage applications
- Plan device, application, and IT policy updates
- Upgrade BlackBerry device firmware remotely
- Control client configurations with BES Server's vast library of policies
Progent's BlackBerry-certified consultants can also assist your company to use BlackBerry BES Server to implement important tasks not supported by the less advanced BlackBerry BES Server Express. These tasks include:
- Configure and manage BlackBerry's fault-tolerant architecture based on virtualization
- Install BlackBerry devices remotely
- Set custom management roles
- Monitor and analyze the integrity of your system
How Progent Can Assist Your Business to Manage and Troubleshoot Your BlackBerry Environment
Progent can deliver a seasoned engineer who has been awarded certifications from RIM in all key aspects of BlackBerry technology. Progent's BlackBerry consulting services span areas from resolving synchronization problems to architecting mobile productivity solutions based on BlackBerry Enterprise Server (BES). These BlackBerry credentials and their respective skill sets include:
BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can assist your business to carry out common support operations including setting up BlackBerry handsets and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, establishing account configurations, setting up messaging filters, modifying user accounts, update BlackBerry handsets, transmitting service books, and installing BlackBerry Desktop Manager to work with your corporate messaging solution. Progent's seasoned service professionals can also help your company to troubleshoot a wide array of problems concerning synchronization, handset detection, email reconciliation, web access, mobile connections, Instant Messaging, workstation application installation, and BlackBerry Desktop Redirector.
As a top innovator in delivering nationwide remote support for small company IT networks, Progent offers responsive and economical contact with a BlackBerry Certified Support Specialist. Progent's online support skills keeps your BlackBerry support costs at a minimum and, by solving problems quickly, improves the output of your BlackBerry smartphone users.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist can provide the knowledge needed to configure and troubleshoot the BlackBerry BES Server in a Microsoft Exchange environment. Progent's BlackBerry expert can help you to use resources such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center, and BESMon to perform critical procedures including resolving enterprise activation issues, registering and deleting BlackBerry smartphone users, activating passwords, implementing wireless program installation and setup, implementing and troubleshooting the BlackBerry Smart Card Reader, and setting up backup and recovery processes.
Progent's BlackBerry-certified consultants can also show you how to use management software such as the BlackBerry Administration Service for role-based administration, resolving attachment and data flow issues, and utilizing wireless LANs for activation. In addition, Progent can help you understand the role of IT policies in the BlackBerry BES environment and assist you to define and install sensible security options.
Progent's certified Exchange Server consultants can team with Progent's BlackBerry Certified Server Support Specialist to assist you to enhance your existing Microsoft Exchange architecture for operating in conjunction with BlackBerry BES Server or move your BlackBerry solution to the most recent edition of Exchange Server.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers advanced skills for installing, administering, tracking, and troubleshooting one or several BlackBerry BES Servers in an email environment based on Microsoft Exchange Server. Progent's BlackBerry-certified engineer has expertise in key technologies related to BlackBerry integration including the BlackBerry Enterprise Solution, Microsoft Windows permissions, database structure, Microsoft Outlook, firewalls, proxy servers, MAPI, and network policies. Progent can show you how to install and delete BlackBerry device users on Exchange and Microsoft Active Directory, set up, monitor, and manage BlackBerry BES Server, administer BlackBerry handhelds and client accounts, archive and maintain storage groups, configure permissions, install the MDS and Instant Messaging, deploy push and pull access control lists, manage Microsoft Exchange Server data flow, create, update, and apply wireless LAN and Virtual Private Network configurations, implement SNMP traps for alerts, and produce management reports based on SNMP data.
Progent's BlackBerry expert can support your BlackBerry technology in a variety of environments such as Windows 2K, 2003 or 2008 Servers, Windows XP, Windows Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition help you to utilize utilities such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.
BlackBerry Certified Solution Designer
Progent offers the support of a BlackBerry Certified Solution Designer to help your company to design, deploy, validate, repair, and document a mobile wireless solution based upon the combination of the BlackBerry Enterprise Solution, Exchange Server, and Microsoft Active Directory. Progent's high-level consulting support services for BlackBerry include business and technology needs assessment, solution design, deployment planning and execution, performance optimization, configuration of a fault-tolerant architecture, information backup and disaster recovery planning, and security infrastructure engineering.
Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to understand your technical objectives and to design a mobile wireless system that meets your information technology budget and supports your business plans. Progent can explain the implications of your operational policies on the design of a BlackBerry Enterprise Solution, assess your current network architecture's ability to support a BlackBerry BES Server, assist you to decide which management model and equipment meet your needs, and evaluate your email and messaging environment configuration. Progent can also explain the performance impact that the BlackBerry Enterprise Server, Microsoft SQL Server, and Exchange Server have on one another so you can arrive at smart choices concerning alternatives for software editions, server hardware and storage, network topology, and application configuration.
To maximize network protection, Progent's BlackBerry-certified expert can assist you to select and activate appropriate security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISSP and GIAC-certified security specialists to perform network-wide security vulnerability and compliance validation and suggest improvements to account for your BlackBerry solution.
Contact Progent for Help from a RIM BlackBerry-Certified Consultant
In order to get in touch with Progent about professional help for BlackBerry wireless integration, phone 1-800-993-9400 or go to Contact Progent.