Greater Denver Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Greater Denver Metro Area.
Progent locations in the Greater Denver Metro Area
Consulting and Technical Support Services for BlackBerry Solutions
BlackBerry wireless PDAs were once one of the most popular products for achieving location-independent access to email, scheduling, web applications, and other vital business data. Progent can provide Denver, Colorado businesses the services of BlackBerry-qualified professionals who can help companies to manage existing BlackBerry environments or transition efficiently to a more popular smartphone solution.
As the sophistication of small business networks has expanded, and as the need for world-class security, dependability, and disaster recovery has become the standard for businesses regardless of size, successful integration and maintenance of RIM BlackBerry solutions has become increasingly difficult. To address issues such as data protection, disaster recovery, and synchronization of BlackBerry smartphones with a variety of messaging systems and company databases, small businesses often turn to outside consulting firms who offer expertise in RIM BlackBerry installation and maintenance.
Progent offers the expertise of BlackBerry-qualified consultants who can assist small businesses to plan, manage, and repair BlackBerry solutions affordably and effectively, dispensing with the requirement for an internal BlackBerry technology expert and reducing the expense and stress of maintaining mobile workers. Progent's BlackBerry technology specialists have in-depth experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISM and CISA-certified security professionals. This range of knowledge, combined with Progent's efficient online service delivery capabilities, gives small companies an affordable solution for incorporating RIM BlackBerry technology productively into their IT network.
Progent's experts can help your business with SQL Server 2016 integration consulting, Microsoft SQL Server 2014 deployment and Microsoft Exchange Server setup so that your database and messaging infrastructure operate optimally with BlackBerry BES Server. Progent can also help you to migrate from previous editions of BlackBerry and Microsoft software, set up streamlined management utilities to help you monitor and support BlackBerry devices across your company, define security policies that are right for your company, customize wireless software, and ensure that your IT network architecture is properly configured to handle your BlackBerry users. Also, Progent's business continuity consultants can help make sure that your BlackBerry data is incorporated in your scheduled backup processes in order that it can be recovered rapidly and safely.
Integration Services for BlackBerry BES Server
BlackBerry Enterprise Server simplifies administration and support of BlackBerry smartphones, providing a single solution for controlling critical jobs such as smartphone deployment, upgrades, and deactivation and providing a solid infrastructure for data protection and high availability. BlackBerry BES Server delivers seamless integration between Exchange Server, Novell GroupWise, or IBM Lotus Domino messaging platforms and BlackBerry handsets and allows wireless synchronization.
BES Server offers a wealth of data protection capabilities starting with automatic encryption of messages sent between a BlackBerry smartphone and BlackBerry Enterprise Server using AES or Triple Data Encryption Standard (Triple DES). BlackBerry Enterprise Server also allows great versatility in adjusting degrees of security to match the specific needs of your mobile environment. Progent's BlackBerry authorized engineers can assist you to choose powerful security features and enable them remotely. Examples of these wirelessly configurable security settings are:
- Lock down a BlackBerry smartphone
- Erase information from a missing BlackBerry device
- Disable Bluetooth functionality
- Enable internal defenses against malicious attacks
BES Server also offers versatility in determining ways to keep users from installing or executing unsafe or unauthorized programs. Progent can help you to select protective processes such as:
- Specify exactly what applications are allowed on the device
- Prevent external software from allocating non-volatile storage on the BlackBerry smartphone
- Determine what functions third-party applications can use on the BlackBerry device
- Limit the types of connections external software running on the device can initialize
- Block all external applications from being loaded or run on the smartphone
Expert BlackBerry Technical Services Available Remotely from Progent
Progent's authorized RIM BlackBerry engineers are accessible remotely to deliver prompt assistance to companies in the Denver area or anywhere in the state of Colorado. Progent's experienced online technical support experts have helped IT organizations solve network issues and cut support expenses in each state in the U.S. and established a substantial base of satisfied customers. (See Progent's client testimonials.)
Progent can provide remote consulting support for a broad selection of technologies associated with RIM BlackBerry products such as wireless synchronization, integration with Microsoft Exchange, managing BlackBerry BES Server, and strengthening mobile security. Major RIM BlackBerry certifications earned by Progent's support professionals include:
BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can help your company to perform common support functions such as configuring BlackBerry smartphones and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, selecting account configurations, launching e-mail filters and auto-signature, changing user accounts, upgrading BlackBerry smartphones, sending service books, and configuring BlackBerry Desktop Manager to work with your company messaging software. Progent's certified experts can also help you to resolve a wide array of problems concerning synchronization, device recognition, email reconciliation, web browsing, wireless connections, IM, workstation application configuration, and Desktop Redirector.
As a leader in providing countrywide remote help for small office networks, Progent can provide quick and economical access to a BlackBerry Certified Support Specialist. Progent's online technical support skills keeps your wireless technical support expenses low and, by solving issues quickly, optimizes the productivity of your BlackBerry smartphone clients.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist can provide the skills required to install and troubleshoot the BlackBerry BES Server in a Microsoft Exchange Server environment. Progent's BlackBerry-certified expert can help you to utilize resources like BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BESMon to perform critical procedures including troubleshooting enterprise activation issues, registering and deleting BlackBerry device users, setting activation passwords, implementing over-the-air program installation and configuration, deploying and debugging the BlackBerry Smart Card Reader, and setting up database backup and recovery processes.
Progent's BlackBerry engineers can also assist you to use administration software like the BlackBerry Administration Service for role-based management, resolving attachment and data flow issues, and utilizing WiFi for activation. In addition, Progent can help you understand the function of operational policies in the BlackBerry BES environment and help you to define and implement appropriate security options.
Progent's certified Microsoft Exchange Server engineers can work with Progent's BlackBerry Certified Server Support Specialist to help your company to enhance your current Exchange Server infrastructure for working smoothly with BlackBerry BES Server or move your BlackBerry system to the most recent version of Exchange Server.
Call or Email Progent for Help from a RIM BlackBerry-Certified Consultant
If you wish to get in touch with Progent about technical expertise for BlackBerry wireless technology, phone 1-800-993-9400 or see Contact Progent.