Greater Denver Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Greater Denver Metro Area.
Progent locations in the Greater Denver Metro Area
Consulting Support for BlackBerry Technology
BlackBerry wireless PDAs were at one time among the most successful products for achieving location-independent connectivity to email, scheduling, web-based applications, and other critical business data. Progent offers Denver, Colorado businesses the expertise of BlackBerry-certified professionals who can assist organizations to maintain their BlackBerry environments or transition smoothly to a current mobile platform.
As the complexity of small company networks has expanded, and as the demand for world-class protection, reliability, and disaster recovery has become the standard for companies regardless of size, successful integration and support of RIM BlackBerry solutions has become more challenging. To deal with areas like data protection, business continuity, and synchronization of BlackBerry smartphones with a variety of email systems and corporate databases, small businesses frequently resort to outside support professionals who specialize in RIM BlackBerry installation and troubleshooting.
Progent can provide the services of BlackBerry-qualified consultants who can assist small businesses to plan, administer, and troubleshoot BlackBerry-based solutions economically and effectively, eliminating the necessity for an internal BlackBerry technology specialist and lowering the cost and hassle of supporting mobile work groups. Progent's BlackBerry technology specialists have in-depth experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISSP and GIAC-certified security specialists. This breadth of knowledge, combined with Progent's proven remote support capabilities, gives small businesses an economical solution for incorporating BlackBerry products productively into their information network.
Progent's engineers can assist you with SQL Server 2016 integration and development consulting, Microsoft SQL Server 2014 deployment and Microsoft Exchange Server setup so that your database and email infrastructure work optimally with BlackBerry Enterprise Server. Progent can also show you how to migrate from older releases of BlackBerry and Microsoft software, set up easy-to-use management utilities to enable you to track and control BlackBerry smartphones throughout your company, recommend security policies that make sense for your business, develop custom mobile software, and ensure that your IT network infrastructure is appropriately configured to accommodate your BlackBerry clients. Also, Progent's business continuity specialists can help make sure that your BlackBerry information is incorporated in your scheduled backup processes so that it can be recovered rapidly and safely.
Consulting Services for BlackBerry Enterprise Server (BES)
Research in Motion's high-end platform for administering big groups of BlackBerry smartphones is the BlackBerry Enterprise Server. This powerful tool enables Exchange Server, Lotus Domino, or Novell GroupWise users to send and receive emails that stay encrypted during wireless transit to ensure optimum security. BlackBerry Enterprise Server also simplifies a wide variety of vital management tasks that span from BlackBerry configuration and upgrades to mobile security and fault tolerance.
Progent's BlackBerry-certified consultants can help you utilize BlackBerry Enterprise Server to perform basic tasks like:
- Deploy and manage applications
- Plan smartphone, application, and IT policy updates
- Upgrade BlackBerry smartphone firmware remotely
- Control user configurations with BlackBerry's extensive selection of policies
Progent's BlackBerry-certified consultants can also help you to utilize BlackBerry BES Server to implement key procedures not available with the less advanced BES Server Express. These tasks include:
- Configure and manage BES Server's high-availability architecture using virtualization
- Deploy BlackBerry smartphones remotely
- Set specialized management roles
- Automatically track and report on the overall health of your BlackBerry solution
Expert RIM BlackBerry Consulting Support Services Available Remotely from Progent
Progent's authorized BlackBerry engineers are accessible online to deliver prompt assistance to companies in the Denver region or throughout the state of Colorado. Progent's experienced online consulting experts have helped IT organizations solve network issues and cut IT service expenses in each state in the country and established a substantial following of satisfied customers. (See Progent's client testimonials.)
Progent can provide remote consulting support for a broad array of technologies related to RIM BlackBerry products such as synchronization, integration with Exchange, setting up BlackBerry Enterprise Server (BES), and improving wireless security. Important RIM BlackBerry credentials awarded to Progent's consulting professionals include:
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist can provide the knowledge required to install and troubleshoot the BlackBerry Enterprise Server in an Exchange environment. Progent's BlackBerry expert can help you to utilize resources such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center, and BlackBerry Utilities to run critical procedures including resolving enterprise activation problems, registering and deleting BlackBerry smartphone clients, setting activation passwords, configuring over-the-air program loading and configuration, implementing and debugging the BlackBerry Smart Card Reader, and configuring database backup and recovery processes.
Progent's BlackBerry engineers can also help you to use administration software such as the BlackBerry Administration Service for role-based administration, troubleshooting file attachment and data flow issues, and utilizing wireless LANs for enterprise activation. Also, Progent can explain the function of IT policies in the BlackBerry Enterprise system and help you to define and install sensible security options.
Progent's Microsoft-certified Microsoft Exchange Server consultants can cooperate with Progent's BlackBerry Certified Server Support Specialist to help you to enhance your current Exchange Server architecture for operating smoothly with BlackBerry Enterprise Server or move your BlackBerry solution to the most recent version of Exchange Server.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers advanced knowledge for installing, managing, monitoring, and troubleshooting one or multiple BlackBerry BES Servers in a messaging environment powered by Exchange. Progent's BlackBerry consultant offers support skills in key areas associated with BlackBerry management such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, email structure, Microsoft Outlook, firewalls, proxy servers, DMZ, and network policies. Progent can show you how to install and remove BlackBerry smartphone clients on Microsoft Exchange Server and Microsoft Active Directory, configure, monitor, and manage BlackBerry Enterprise Server, administer BlackBerry devices and client accounts, back up and maintain storage groups, configure permissions, install the MDS and IM, deploy push and pull access control lists, control Microsoft Exchange Server data flow, create, update, and apply WLAN and VPN configurations, implement SNMP traps, and produce reports based on SNMP results.
Progent's BlackBerry-certified expert can support your BlackBerry technology in a variety of environments such as Windows 2K, 2003 or 2008 Servers, Windows XP, Windows Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to use tools like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Performance Calculator and BlackBerry MDS Runtime.
BlackBerry Certified Solution Designer
Progent offers the services of a BlackBerry Certified Solution Designer to help your company to plan, deploy, test, troubleshoot, and produce documentation for a wireless solution based upon the combination of the BlackBerry Enterprise Solution, Microsoft Exchange, and Microsoft Active Directory. Progent's high-level engineering services for BlackBerry technology include business and technology needs assessment, solution design, deployment planning and execution, performance optimization, design of a high-availability environment, data backup and business recovery planning, and system-wide security engineering.
Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to understand your functional objectives and to design a wireless system that fits within your information technology budget and aligns with your business plans. Progent can clarify the impact of your operational processes on the design of a BlackBerry Enterprise Solution, assess your existing network architecture's suitability to accommodate a BlackBerry BES Server, assist your organization to determine which management approach and equipment match your requirements, and evaluate your email and messaging system configuration. Progent can also help you understand the performance impact that the BlackBerry BES Server, SQL SQL Server, and Microsoft Exchange Server have on each other so you can arrive at smart choices concerning options for software versions, processors and mass storage, network design, and application configuration.
To optimize system protection, Progent's BlackBerry consultant can help your company to select and configure appropriate security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISA and GIAC-qualified security specialists to perform network-wide security vulnerability and compliance testing and recommend improvements to accommodate your BlackBerry solution.
Contact Progent to Get Help from a RIM BlackBerry-Certified Expert
In order to ask Progent about engineering help for BlackBerry wireless technology, phone 1-800-993-9400 or visit Contact Progent.