Consulting and Technical Support Services for BlackBerry Technology
BlackBerry Consulting ServicesBlackBerry mobile PDAs were at one time among the most popular products for maintaining anytime-anywhere connectivity to email, calendars, web programs, and other vital business information. Progent offers Denver, Colorado companies support from BlackBerry-certified professionals who can assist organizations to maintain existing BlackBerry environments or transition efficiently to a current mobile platform.

As the sophistication of small company networks has expanded, and as the need for world-class security, reliability, and disaster recovery has grown to be the norm for businesses regardless of size, effective deployment and maintenance of BlackBerry technology has grown increasingly challenging. To handle issues such as data protection, disaster recovery, and synchronization of BlackBerry PDAs with diverse messaging servers and corporate databases, small organizations frequently resort to external support firms who specialize in BlackBerry integration and maintenance.

Progent offers the services of BlackBerry-certified engineers who can assist small organizations to design, administer, and troubleshoot BlackBerry environments affordably and effectively, doing away with the necessity for an in-house BlackBerry technology expert and reducing the expense and hassle of maintaining mobile workers. Progent's BlackBerry technology specialists have in-depth backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISSP and GIAC-certified network security professionals. This range of experience, combined with Progent's efficient online support model, gives small businesses a budget-friendly solution for integrating RIM BlackBerry products seamlessly into their information system.

Progent's consultants can help you with SQL Server 2016 integration and development support, Microsoft SQL Server 2014 configuration and Microsoft Exchange setup so that your database and email infrastructure operate optimally with BlackBerry BES Server. Progent can also assist you to upgrade from previous releases of BlackBerry and Microsoft software, set up streamlined management tools to enable you to monitor and control BlackBerry smartphones across your business, recommend security policies that make sense for your business, customize wireless software, and ensure that your IT network infrastructure is appropriately configured to accommodate your BlackBerry users. Also, Progent's disaster recovery consultants can help ensure that your BlackBerry information is included in your scheduled backup processes in order that it can be recovered quickly and safely.

Denver Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Denver Metro Area.

Onsite IT Consulting
Progent locations in Denver Metro Area

City Address Phone Link
Aurora Clock Tower Square, 14201-14291 E 4th Ave
Aurora, CO 80011
United States
(720) 577-6500 Aurora Network Support Services
Broomfield 11001 West 120th Ave, Suite 400
Broomfield, CO 80021
United States
(720) 666-6553 Broomfield Network Support Services
Centennial 7173 S. Havana St, Suite A600
Centennial, CO 80112
United States
(720) 961-4447 Centennial Network Support Services
Denver 1515 Wynkoop St, Suite 360
Denver, CO 80202
United States
(720) 263-4433 Denver Network Support Services


BlackBerry Enterprise Server (BES) Technical Help
The BlackBerry Enterprise Server (BES) gives businesses a single and safe mechanism for integrating BlackBerry wireless devices into their email, groupware, and software application infrastructure. BlackBerry Enterprise Server (BES) enables mobile BlackBerry clients to access Exchange Server, IBM Lotus Domino, or Novell GroupWise email and to synchronize BlackBerry smartphones with PC desktops to ensure up-to-date information for applications like calendars, contact lists, to-do lists, instant messaging, and custom business software. Thanks to BlackBerry Enterprise Server (BES) integration with Exchange, users with BlackBerry smartphones can have effortless connectivity with Exchange messages and to IM-enabled software through Microsoft Office Communications Server and Microsoft Lync Server integration.

BlackBerry BES Server Support

Progent's BlackBerry-premier engineers can show you how to design, install, and support BlackBerry Enterprise Server so that you improve the efficiency of BlackBerry users, simplify the administration of a BlackBerry solution, and lower the cost of supporting a mobile workforce.

Some Ways That Progent Can Help Your Business to Manage and Support Your BlackBerry Environment
Progent can deliver a seasoned BlackBerry support who has earned certifications from Research in Motion in all major aspects of BlackBerry integration. Progent's BlackBerry support services span areas from resolving synchronization issues to designing wireless productivity solutions built around BlackBerry Enterprise Server (BES). These BlackBerry certifications and their respective practice areas include:

BlackBerry Certified Support Specialist
RIM BlackBerry Consulting FirmA Progent BlackBerry Certified Support Specialist can help you to perform common technical functions such as setting up BlackBerry handsets and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, establishing account configurations, setting up messaging filters and auto-signature, modifying user accounts, update BlackBerry smartphones, transmitting service books, and installing BlackBerry Desktop Manager to run with your company messaging software. Progent's seasoned service professionals can also help you to resolve a wide range of issues concerning synchronization, device detection, email consistency, web browsing, mobile connectivity, Instant Messaging, workstation application installation, and BlackBerry Desktop Redirector.

As a leader in delivering countrywide online support for small business IT networks, Progent offers fast and economical access to a BlackBerry Certified Support Specialist. Progent's remote technical support skills keeps your wireless support costs low and, by solving problems promptly, optimizes the efficiency of your BlackBerry clients.

BlackBerry Certified Server Support Specialist
Blackberry HelpProgent's BlackBerry Certified Server Support Specialist has the skills needed to install and troubleshoot the BlackBerry BES Server in a Microsoft Exchange environment. Progent's BlackBerry-certified specialist can show you how to utilize resources like BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center (BTSC), and BESMon to run critical tasks such as resolving enterprise activation problems, adding and removing BlackBerry device users, activating passwords, configuring wireless software installation and configuration, implementing and debugging the BlackBerry Smart Card Reader, and configuring database backup and recovery mechanisms.

Progent's BlackBerry-certified consultants can also assist you to operate management software such as the BlackBerry Administration Service for role-based management, troubleshooting file attachment and data flow problems, and utilizing wireless LANs for activation. Also, Progent can help you understand the function of operational policies in the BlackBerry BES system and assist your company to select and implement sensible security configurations.

Progent's Microsoft-certified Microsoft Exchange Server experts can work with Progent's BlackBerry Certified Server Support Specialist to assist your company to optimize your existing Exchange Server architecture for working smoothly with BlackBerry Enterprise Server or move your BlackBerry system to the most recent edition of Microsoft Exchange Server.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has advanced skills for installing, administering, tracking, and maintaining one or multiple BlackBerry BES Servers in an email system based on Exchange. Progent's BlackBerry-certified engineer offers expertise in important technologies associated with BlackBerry management such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, email architecture, Outlook, firewalls, proxy servers, TCP/IP, and IT policies and scheduling. Progent can help you to install and delete BlackBerry device users on Exchange and Active Directory, configure, monitor, and manage BlackBerry BES Server, manage BlackBerry smartphones and user accounts, archive and manage storage groups, apply permissions, set up the MDS and IM, install access control lists, control Exchange data flow, generate, edit, and apply wireless LAN and Virtual Private Network configuration sets, implement SNMP traps for alerts, and generate reports based on SNMP data.

Progent's BlackBerry-certified engineer can help you with your BlackBerry technology in a number of environments such as Microsoft Windows 2K, 2003 or 2008 platforms, Windows XP, Windows Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware ESX, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also show you how to to utilize tools such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and SNMP.

Contact Progent for Help from a RIM BlackBerry-Certified Professional
If you wish to contact Progent about technical assistance for BlackBerry wireless technology, phone 1-800-993-9400 or visit Contact Progent.



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    Progent's background delivering Microsoft .NET support and SQL Server help, and Progent's application development experience with VBasic, XML, and other developer tools enable Progent to design custom line-of-business applications and eCommerce solutions that integrate seamlessly with Dynamics GP Software. Progent's Microsoft Dynamics GP reporting consultants can show you how to create reports that allow you to analyze your business more thoroughly, transforming uncooked information into valuable understanding of your company and customers.

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    Progent's Microsoft-certified consultants can help you to plan for, implement, and operate System Center 2012 R2 Configuration Manager. Progent can assist you to migrate efficiently to SCCM 2012 from an older device management platform or assist you to enhance your current SCCM 2012 ecosystem to accommodate your changing business needs. In addition, Progent can assist you to create a software foundation that fully supports SCCM 2012 by delivering expertise with associated Microsoft platforms including Active Directory Domain Services, Microsoft SQL SSRS, and Internet Information Services.

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    Progent's UNIX platform support services provide small businesses and developers assistance with managing and supporting UNIX, Linux or Solaris environments that coexist with Microsoft-powered technology. Progent offers your organization access to UNIX consultants, consulting professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This wide array of expertise offers you a convenient single source to show you how to create and manage a secure and reliable cross-platform network and communications environment that supports UNIX and Microsoft coexistence by integrating Windows with popular versions of UNIX including Apple macOS and OS X, Solaris, IBM AIX, HP-UX (Hewlett Packard UNIX), Berkeley UNIX (BSD), SCO UNIX and Silicon Graphics IRIX (SGI/IRIX or major Linux platforms such as RedHat Linux, SuSE, Debian-GNU and Slackware.

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    Progent's Microsoft-certified consultants can help you plan, document, implement, manage, and troubleshoot a system-wide move to 64-bit server and client operating systems and business applications. Progent can help you test your 64-bit environment to make sure it supports all of the key 32-bit applications which you want to retain as well as the new 64-bit editions of software you plan to install.

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    Progent can help businesses of any size to follow best practices to configure SCVMM 2012 hosts, fabric, storage systems, and libraries; design, implement, and manage private clouds, VMs, and services in SCVMM 2012; and combine SCVMM 2012 with SCOM 2012 for enterprise-class reporting. Progent can help your company to move from an older release of System Center Virtual Machine Manager or from a third-party management platform, and Progent can help you to optimize and repair your current SCVMM 2012 ecosystem to make sure you realize the highest possible return on investment.

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    Microsoft Dynamics GP 2010 software is a full-featured business management and analytics solution that unifies data and processes across your business, communicates easily with other applications, and connects workers, customers and vendors regardless of time or location. Created for small to mid-size businesses, Microsoft Dynamics GP 2010 and Microsoft Dynamics GP Version 10.0 deliver functionality for financials, analytics and reporting, project management, inventory and order processing, eCommerce, human resource management, customer relationship management, field service, manufacturing, retail, and web-based business services. Progent can show you how to set up and maintain a reliable, secure computer and network environment to support Microsoft Great Plains, and can give you access to expert Great Plains consultants to help your business exploit the full power of Dynamics GP/Great Plains 2010.

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    ProSight IT Asset Management is an IT infrastructure documentation management service that allows you to capture, update, find and protect information related to your IT infrastructure, procedures, business apps, and services. You can quickly find passwords or IP addresses and be warned automatically about upcoming expirations of SSL certificates or domains. By cleaning up and organizing your network documentation, you can eliminate as much as 50% of the time thrown away looking for critical information about your IT network. ProSight IT Asset Management features a centralized repository for storing and sharing all documents required for managing your network infrastructure such as standard operating procedures and self-service instructions. ProSight IT Asset Management also offers a high level of automation for gathering and relating IT information. Whether youíre making enhancements, doing maintenance, or responding to a crisis, ProSight IT Asset Management delivers the information you need when you need it.

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    Progent's Computer Helpdesk Outsourcing Support Services for desktop support are intended specifically for small organizations who require fast availability of a Help Desk Service Center with expert phone support and full escalation capability but who must operate within a restricted network support budget. Important features of Progent's Help Desk Outsourcing Support Services are Help Desk Call Center Support, Optional Remote Access Provisioning, System Assessment, Problem Escalation, Virtual Helpdesk Services, By-the-Minute Billing, and Helpdesk Applications Recommendation and Deployment.

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    Configuration Manager 2016 automates application and device provisioning across multiple sites, streamlines security and compliance settings management, inventories network assets, guards against corporate data leakage, provides network health monitoring, enables secure end-user self service, and delivers a common control mechanism for managing mixed-operating system ecosystems based on on-prem, cloud, or hybrid deployment architectures. Progent's Microsoft-certified SCCM 2016 consultants and Azure cloud integration experts can help businesses of any size with any aspect of planning, implementing, using and repairing a SCCM 2016 solution for on-premises, cloud, or hybrid environments.

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    Progent's Windows Server 2016 disaster recovery/business continuity experts can assist you to plan and deploy a disaster recovery solution based on Microsoft's most advanced Failover Clustering tools including Cluster OS Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for crash-consistent Recovery Point Objective (RPO), Storage Spaces Direct for high-performance network-attached storage using commodity hardware, Virtual Machine Load Balancing for enhancing the performance and fault-tolerance of Failover Clusters while minimizing TCO and operational expenses, and Cloud Witness for easy, economical deployment of a failover cluster quorum witness.

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