Consulting and Technical Support for BlackBerry Environments
BlackBerry Consulting ServicesBlackBerry mobile smartphones were once one of the most successful products for maintaining mobile connectivity to messaging, scheduling, web-based programs, and other critical business information. Progent offers Denver, Colorado companies the services of BlackBerry-certified experts who can help businesses to manage existing BlackBerry environments or migrate efficiently to a more popular mobile platform.

As the complexity of small business networks has increased, and as the need for enterprise-class security, dependability, and disaster recovery has grown to be the standard for companies of all sizes, effective integration and support of BlackBerry technology has grown increasingly difficult. To handle issues like data protection, business continuity, and synchronization of BlackBerry PDAs with diverse messaging servers and company databases, small organizations frequently turn to outside support firms who specialize in RIM BlackBerry installation and troubleshooting.

Progent can provide the services of BlackBerry-premier consultants who can help small organizations to design, administer, and repair BlackBerry solutions economically and efficiently, dispensing with the need for an in-house BlackBerry solutions expert and lowering the cost and hassle of supporting wireless workers. Progent's BlackBerry specialists have extensive experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISSP and CISM-certified security specialists. This range of experience, coupled with Progent's efficient online service delivery capabilities, gives small companies an economical solution for integrating RIM BlackBerry technology productively into their business information system.

Progent's engineers can help your business with SQL Server 2019 integration and development support, SQL Server 2016 migration and management support, and Microsoft Exchange Server setup so that your data and messaging infrastructure operate efficiently with BlackBerry BES Server. Progent can also show you how to upgrade from older versions of BlackBerry and Microsoft software, set up streamlined management tools to help you monitor and support BlackBerry smartphones across your business, recommend security policies that are right for your company, develop custom mobile software, and ensure that your network architecture is properly designed to accommodate your BlackBerry clients. In addition, Progent's business continuity consultants can help make sure that your BlackBerry data is incorporated in your scheduled backup processes so that it can be recovered rapidly and safely.

Denver Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Denver Metro Area.

Onsite IT Consulting
Progent locations in Denver Metro Area

City Address Phone Link
Aurora Clock Tower Square, 14201-14291 E 4th Ave
Aurora, CO 80011
United States
(720) 577-6500 Aurora Network Support Services
Broomfield 11001 West 120th Ave, Suite 400
Broomfield, CO 80021
United States
(720) 666-6553 Broomfield Network Support Services
Centennial 7173 S. Havana St, Suite A600
Centennial, CO 80112
United States
(720) 961-4447 Centennial Network Support Services
Denver 1515 Wynkoop St, Suite 360
Denver, CO 80202
United States
(720) 263-4433 Denver Network Support Services


Integration Support Services for BlackBerry BES Server
BlackBerry Enterprise Server (BES) streamlines administration and maintenance of BlackBerry wireless handsets, offering a centralized platform for controlling critical tasks such as device installation, upgrades, and deactivation while also providing a solid foundation for security and high availability. BlackBerry Enterprise Server (BES) supports seamless communication between Microsoft Exchange, Groupwise, or Lotus messaging platforms and BlackBerry handsets and allows over-the-air synchronization.

RIM BlackBerry Enterprise Server Integration Help

BES Server includes a wealth of security options starting with advanced data encryption of information transmitted between a BlackBerry wireless handset and BES Server using Advanced Encryption Standard or Triple Data Encryption Standard (Triple DES). BlackBerry BES Server also permits excellent flexibility in selecting degrees of protection to match the special needs of your network. Progent's BlackBerry authorized engineers can help your company to choose advanced security features and activate them wirelessly. Samples of these wirelessly selectable security features include:

  • Disable a smartphone
  • Erase information from a lost or stolen BlackBerry device
  • Disable Bluetooth
  • Enable built-in protection against malware

BES Server also offers versatility in selecting ways to prevent mobile users from installing or running unsafe or unauthorized code. Progent can assist you to select protective processes like:

  • Specify precisely what applications are allowed on the device
  • Prevent third-party software from allocating non-volatile memory on the BlackBerry device
  • Determine which resources third-party applications can access on the device
  • Restrict the types of access third-party programs running on the smartphone can establish
  • Prevent all third-party software from being installed or run on the device

Professional BlackBerry Technical Support Offered Remotely from Progent
Progent's certified RIM BlackBerry engineers are accessible remotely to deliver expert technical help to businesses in the Denver area or anywhere in Colorado. Progent's experienced online technical support team has helped IT organizations resolve computer issues and reduce support costs in each state in the U.S. and built a large following of satisfied clients. (See Progent's customer testimonials.)

Progent can provide remote help for a broad array of issues associated with BlackBerry products such as synchronization, configuration with Microsoft Exchange, managing BlackBerry BES Server, and improving mobile security. Important RIM BlackBerry certifications earned by Progent's support professionals include:

BlackBerry Certified Support Specialist
Blackberry HelpProgent's BlackBerry Certified Support Specialist can help your company to carry out basic support functions including setting up BlackBerry handsets and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, establishing account settings, setting up messaging filters, editing user profiles, upgrading BlackBerry smartphones, transmitting service books, and configuring BlackBerry Desktop Manager to work with your company messaging software. Progent's certified service professionals can also assist your business to resolve a wide array of issues associated with synchronization, handset recognition, messaging reconciliation, web access, mobile connections, Instant Messaging, workstation software installation, and Desktop Redirector.

As a leader in providing countrywide online support for small office IT networks, Progent can provide fast and economical access to a BlackBerry Certified Support Specialist. Progent's remote technical support expertise keeps your mobile technical support costs low and, by resolving problems quickly, improves the efficiency of your BlackBerry smartphone clients.

BlackBerry Certified Server Support Specialist
Blackberry ConsultantsProgent's BlackBerry Certified Server Support Specialist has the knowledge needed to configure and support the BlackBerry Enterprise Server in a Microsoft Exchange Server environment. Progent's BlackBerry-certified specialist can show you how to utilize resources such as BlackBerry Administration Service, the BlackBerry Technical Solution Center, and BlackBerry Utilities to run critical procedures such as troubleshooting enterprise activation issues, adding and removing BlackBerry device clients, activating passwords, implementing over-the-air program installation and setup, implementing and troubleshooting the BlackBerry Smart Card Reader, and setting up backup and recovery processes.

Progent's BlackBerry-certified consultants can also assist you to use management software like the BlackBerry Administration Service for role-based administration, troubleshooting attachment and data flow issues, and utilizing WiFi for enterprise activation. In addition, Progent can help you understand the role of IT policies in the BlackBerry BES environment and assist you to select and implement sensible security options.

Progent's Microsoft-certified Microsoft Exchange Server consultants can team with Progent's BlackBerry Certified Server Support Specialist to help you to optimize your current Exchange Server architecture for working smoothly with BlackBerry BES Server or migrate your BlackBerry solution to the latest edition of Exchange.

Call or Email Progent to Get Assistance from a RIM BlackBerry-Certified Consultant
In order to get in touch with Progent about professional assistance for BlackBerry mobile wireless solutions, phone 1-800-993-9400 or visit Contact Progent.



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    Progent's Microsoft certified consultants provide a variety of consulting services for Microsoft Dynamics GP. Microsoft Dynamics GP is a financial and ERP tool built, like all Microsoft accounting solutions, on the scalable and popular platform of Windows technology. Microsoft Dynamics GP offers a cost-effective solution for managing and integrating accounting, e-commerce, supply chain, manufacturing, project accounting, field service, and HR. Dynamics GP is simple to install and configure, and with its segmented design you are able to license only the functions you currently need, with the option to expand users and enlarge functionality when necessary. Progent's Dynamics GP/Great Plains support engineers can help you deploy, configure and administer the current version of Microsoft Dynamics GP or migrate efficiently from an earlier edition.

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    The Progent Test and Training Lab located at the QTS Colocation Center is available for testing mission-critical applications, creating cost-effective migration methodologies, evaluating and optimizing performance, designing or validating business continuity strategies, mitigating compatibility issues, and building training systems for the latest technologies. For Progent clients without adequate in-house resources to assemble proper test environments, the lab reduces capital outlay and technical risk and helps keep vital IT projects on schedule.

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    Progent's Check Point Software consultants can show you how to choose and configure Check Point Software Firewall/VPN software and appliances powered by Check Point's technology to offer an economical and efficient security defense for your IT network. Progent can also show you how to integrate other Check Point products including ZoneAlarm and Check Point Power-1 firewalls with security products from other vendors and provide a central source for on-going network support, maintenance, training, and consulting expertise.

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    Progent is seeking to find staff-level, solutions-oriented Microsoft certified engineers with Microsoft Certified Systems Engineer certification; Cisco accredited network engineers who have Cisco CCNP or CCIE certification; security consultants with CISSP or CISM or equivalent security credentials; and advanced system design consultants with experience in mobile access, wireless connectivity, service continuity, workplace recovery, data preservation, and virtual servers. Progent also is hiring employees who can join our staff of helpdesk support technicians and remote support experts. In addition, Progent is hiring talented managers able to operate effectively in our high-growth, virtual office culture.

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    Altaro VM Backup software from Hornetsecurity offers small and mid-size organizations a dependable and affordable platform for backing up and recovering Microsoft Hyper-V and VMware-based virtual machines (VMs). Altaro VM Backup can be used for on-premises, offsite, multi-site, and cloud architectures and also supports cost-effective cloud backup to Azure Block Blob storage. Altaro VM Backup protects against ransomware attacks by leveraging Immutable Cloud Storage. This produces tamper-proof backup data that cannot be erased or modified by any user including administrators. Progent is a certified Hornetsecurity/Altaro partner and offers a broad array of remote or on-premises services to assist you to design, deploy, manage and troubleshoot a modern backup/restore solution powered by Altaro VM Backup software. With ProSight DPS Altaro VM Backup, Progent delivers a fully managed backup/restore service powered by on Altaro VM Backup technology.

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    Catalyst family of wireless controllers streamline the administration of Wi-Fi LANs by unifying the configuration and control of wireless access points, optimizing wireless performance by limiting the impact of RF congestion, enhancing Wi-Fi uptime with fast auto-failover, and strengthening security by identifying cyber threats and analyzing traffic content according to user type and locale. Progent can assist you to deploy Cisco wireless LAN controller appliances to manage Wi-Fi networks of all sizes. Progent can help you to maintain and debug your existing Cisco Wi-Fi solution or carry out an efficient migration to Cisco's latest wireless controller solutions.

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    Altaro VM Backup software from Hornetsecurity provides small organizations a reliable and budget-friendly solution for backing up and recovering Microsoft Hyper-V and VMware-based VMs. Altaro VM Backup can be used for on-premises, remote, distributed, and cloud-hosted architectures and also supports cost-effective backup to Microsoft Azure Block Blob storage. Altaro VM Backup defends against ransomware via Immutable Cloud Storage. This creates tamper-proof backup data that cannot be erased or modified by anyone including administrators. Progent is a certified Hornetsecurity/Altaro partner and can provide a wide range of remote or onsite consulting services to help you to design, install, manage and debug a comprehensive backup/restore solution based on Altaro VM Backup software. With ProSight Data Protection Services Altaro VM Backup, Progent delivers a fully managed backup/restore service based on Altaro VM Backup software.

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    Progent's data protection experts can assist you to design, implement and troubleshoot a backup/restore solution based on MSP360 technology. MSP360 offers file/folder or image backup/recovery for VMs and physical computers, works with all leading public clouds, and allows you to build a backup ecosystem with a minimum Recovery Time Objective (RTO) and a defined Recovery Point Objective (RPO). With ProSight Data Protection Services 360 Backup, Progent can provide end-to-end monitoring and remote management of your backup system to prevent data loss resulting from user miscues, system errors, malicious users, and external attacks such as ransomware. For more information, see ProSight DPS 360 Backup solutions.

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    Progent provides support expertise for WatchGuard Firewall security gateways including the WatchGuard Firebox and XTM families of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard consultants can help you select, deploy, and maintain a WatchGuard Firewall product that aligns with your security requirements and budget. Progent can help you to maintain outdated WatchGuard firewall appliances or migrate efficiently to modern WatchGuard firewalls.

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    Progent's Cisco CCIE-certified Wi-Fi infrastructure experts can provide remote or onsite configuration and debugging support to help you to plan, implement, update, optimize, manage and debug Aironet Wi-Fi AP deployments of any scale or architecture. Progent's Cisco wireless controller consultants can also assist you to integrate your Wi-Fi ecosystem with your wired network infrastructure and cloud-hosted resources to build an enterprise connectivity solution that is easy to manage and scale. Progent also can provide affordable wireless site surveys to assist you to determine the most appropriate selection, placement and configuration of Aironet wireless access points to accommodate your unique workplace design, building structure, and expected network traffic.

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    Dynamics GP/Great Plains can help you expand and manage your company better by offering easy availability of strategic data and a rapid return on investment. Dynamics GP/Great Plains offers important productivity benefits such as its ability to extend the presence of your company, manage your accounting, automate financial processes, unify processes across your business, improve inventory control, increase order accuracy, grow sales and minimize turnaround time, and increase cash flow. Progent can help you configure and manage a robust, secure server and communications foundation to support Great Plains, and can offer experienced Dynamics GP/Great Plains support professionals to make sure you reap all the benefits of your Microsoft Dynamics GP/Great Plains software.

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    Progent's Linux consulting services provide small companies and software developers assistance with managing and maintaining Linux computers that coexist with Microsoft-based technology. Progent can give your organization access to Linux consultants, support professionals certified by Microsoft and Cisco, and security experts with CISM certification. This broad array of expertise provides you with an easy single consulting firm to show you how to build and maintain a secure and robust mixed-platform connectivity and communications solution that allows Linux and Microsoft coexistence by combining Microsoft Windows with leading Linux variations including RedHat Linux, SUSE, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora Linux, Gentoo, Mandrake, Debian GNU/Linux, and Slackware.

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    Progent provides national remote technical support and consulting services for businesses who run UNIX, Linux, or Solaris networks or whose IT systems include a mix of UNIX/Linux and Microsoft Windows technology. Remote network consulting provides optimum leverage for your information technology dollar by extending user productivity and shortening the time billed for network repair services. Advanced online support utilities and experienced technicians and engineers allow Progent to handle the majority of network issues without wasting time and expense by traveling to your location. In the vast majority of situations your network issues can be remediated over the phone or via a combination of phone help and online connectivity. Progent can offer the services of Cisco CCIE infrastructure experts and CISA and CISM certified security specialists to assist with the toughest network problems.

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