Consulting and Technical Support for BlackBerry Technology
BlackBerry mobile PDAs were at one time among the most popular solutions for achieving location-independent access to messaging, calendars, web-based programs, and other critical business data. Progent offers Denver, Colorado businesses the services of BlackBerry-certified professionals who can help businesses to manage existing BlackBerry deployments or migrate smoothly to a current smartphone solution.
As the complexity of small business networks has increased, and as the demand for world-class protection, dependability, and disaster recovery has become the norm for businesses of all sizes, effective deployment and support of BlackBerry technology has become more difficult. To deal with issues like security, business continuity, and synchronization of BlackBerry smartphones with a variety of messaging systems and company databases, small businesses frequently turn to external consulting firms who specialize in BlackBerry installation and maintenance.
Progent can provide the services of BlackBerry-premier engineers who can assist small organizations to plan, administer, and repair BlackBerry-based environments affordably and efficiently, eliminating the need for an internal BlackBerry technology specialist and lowering the expense and stress of supporting wireless workers. Progent's BlackBerry technology specialists have extensive backgrounds working with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISSP and GIAC-certified network security specialists. This breadth of experience, coupled with Progent's efficient online service delivery capabilities, provides small companies a budget-friendly alternative for integrating BlackBerry products seamlessly into their information system.
Progent's engineers can assist your business with SQL Server 2016 integration and development consulting, Microsoft SQL 2014 deployment and Exchange Server setup so that your data and email systems function optimally with BlackBerry BES Server. Progent can also show you how to migrate from older releases of BlackBerry and Microsoft technology, set up easy-to-use administration utilities so you can track and support BlackBerry smartphones throughout your business, recommend security policies that are right for your business, develop custom wireless applications, and make sure that your IT network architecture is properly configured to accommodate your BlackBerry users. Also, Progent's business continuity specialists can help ensure that your BlackBerry data is included in your regular backup processes in order that it can be restored rapidly and thoroughly.
Denver Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Denver Metro Area.
|Aurora||Clock Tower Square, 14201-14291 E 4th Ave
Aurora, CO 80011
|(720) 577-6500||Aurora Network Support Services|
|Broomfield||11001 West 120th Ave, Suite 400
Broomfield, CO 80021
|(720) 666-6553||Broomfield Network Support Services|
|Centennial||7173 S. Havana St, Suite A600
Centennial, CO 80112
|(720) 961-4447||Centennial Network Support Services|
|Denver||1515 Wynkoop St, Suite 360
Denver, CO 80202
|(720) 263-4433||Denver Network Support Services|
Technical Services for BlackBerry BES Server
BlackBerry Enterprise Server simplifies administration and maintenance of BlackBerry wireless handsets, offering a centralized platform for handling critical jobs such as smartphone deployment, upgrades, and deactivation while also providing a strong infrastructure for security and fault tolerance. BlackBerry Enterprise Server (BES) supports transparent integration between Microsoft Exchange, Groupwise, or Domino messaging platforms and BlackBerry smartphones and allows remote synchronization.
BES Server includes a wealth of data protection capabilities starting with advanced encryption of information transmitted between a BlackBerry smartphone and BES Server using AES or Triple Data Encryption Standard (Triple DES). BlackBerry BES Server also allows excellent versatility in adjusting levels of security to match the specific needs of your environment. Progent's BlackBerry authorized consultants can assist you to select powerful security functions and activate them wirelessly. Examples of these over-the-air selectable security features are:
BlackBerry Enterprise Server also offers versatility in selecting mechanisms to prevent mobile users from installing or running unsecure or unauthorized software. Progent can assist you to choose blocking techniques such as:
How Progent Can Help Your Business to Manage and Support Your BlackBerry Environment
Progent can deliver a seasoned BlackBerry support who has been awarded accreditations from Research in Motion in all major aspects of BlackBerry technology. Progent's BlackBerry consulting services span areas from resolving synchronization issues to architecting mobile workforce solutions based on BlackBerry Enterprise Server. These RIM BlackBerry credentials and their associated skill sets include:
BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can assist you to perform common technical functions such as setting up BlackBerry handsets and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, choosing account settings, launching e-mail filters, changing user profiles, update BlackBerry smartphones, transmitting service books, and configuring BlackBerry Desktop Manager to operate with your company email solution. Progent's seasoned experts can also assist you to resolve a wide array of issues associated with synchronization, handset recognition, email consistency, web browsing, wireless connections, Instant Messaging, PC software installation, and Desktop Redirector.
As a leader in providing countrywide remote consulting services for small office IT networks, Progent can provide fast and affordable contact with a BlackBerry Certified Support Specialist. Progent's online technical support skills keeps your mobile support costs low and, by solving issues quickly, optimizes the productivity of your BlackBerry clients.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the skills required to configure and troubleshoot the BlackBerry Enterprise Server in a Microsoft Exchange Server environment. Progent's BlackBerry expert can help you to utilize resources like BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center, and BlackBerry Utilities to run important tasks including resolving enterprise activation issues, adding and removing BlackBerry device users, activating passwords, configuring over-the-air program installation and setup, deploying and troubleshooting the BlackBerry Smart Card Reader, and setting up backup and recovery processes.
Progent's BlackBerry-certified engineers can also help you to operate administration tools such as the BlackBerry Administration Service for role-based management, troubleshooting file attachment and data flow issues, and utilizing WiFi for enterprise activation. Also, Progent can help you understand the role of IT policies in the BlackBerry Enterprise environment and help your company to select and implement appropriate security options.
Progent's Microsoft-certified Microsoft Exchange Server experts can team with Progent's BlackBerry Certified Server Support Specialist to help your company to enhance your existing Microsoft Exchange Server infrastructure for operating smoothly with BlackBerry Enterprise Server or migrate your BlackBerry system to the most recent edition of Exchange.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has high-level knowledge for deploying, administering, monitoring, and troubleshooting one or several BlackBerry Enterprise Servers in a messaging system powered by Exchange Server. Progent's BlackBerry consultant has expertise in important areas associated with BlackBerry integration such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database architecture, Microsoft Outlook, firewalls, proxy servers, TCP/IP, and network policies. Progent can show you how to add and delete BlackBerry smartphone clients on Exchange and Active Directory, set up, monitor, and manage BlackBerry BES Server, manage BlackBerry handhelds and client accounts, back up and support storage groups, configure permissions, set up the Mobile Data System and IM, deploy access control lists, manage Exchange Server data flow, generate, edit, and assign wireless LAN and Virtual Private Network configuration sets, set up SNMP traps for alerts, and generate management reports based on SNMP data.
Progent's BlackBerry consultant can help you with your BlackBerry technology in a variety of settings such as Windows 2K, 2003 or 2008 Servers, Windows XP, Windows Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also show you how to to use utilities such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and SNMP.
BlackBerry Certified Solution Designer
Progent can provide the services of a BlackBerry Certified Solution Designer to assist you to plan, install, validate, troubleshoot, and produce documentation for a wireless solution based on the integration of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Active Directory. Progent's high-level engineering support services for BlackBerry include business and network needs assessment, solution design, deployment strategy and implementation, performance tuning, configuration of a high-availability environment, information backup and business recovery consulting, and security infrastructure design.
Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to define your technical objectives and to create a mobile wireless solution that fits within your information technology budget and aligns with your business strategy. Progent can explain the implications of your organizational policies on the design of a BlackBerry Enterprise Solution, evaluate your current network infrastructure's ability to support a BlackBerry BES Server, help you to determine which administration approach and equipment meet your requirements, and analyze your email and messaging system topology. Progent can also help you understand the performance implications that the BlackBerry Enterprise Server, Microsoft SQL Server, and Microsoft Exchange Server have on one another so you can arrive at smart decisions about alternatives for software editions, processors and storage, network architecture, and application set up.
To maximize system security, Progent's BlackBerry-certified consultant can assist your company to select and enable sensible security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISA and GIAC-premier security specialists to perform network-wide security vulnerability and compliance testing and recommend improvements to account for your BlackBerry solution.
Contact Progent for Support from a RIM BlackBerry-Certified Expert
To ask Progent about consulting expertise for BlackBerry mobile wireless solutions, call