Consulting and Technical Support for BlackBerry Technology
RIM BlackBerry SupportBlackBerry mobile PDAs were at one time one of the most successful products for achieving anytime-anywhere access to messaging, calendars, web applications, and other critical business information. Progent can provide Denver, Colorado businesses support from BlackBerry-premier professionals who can help organizations to manage their BlackBerry environments or migrate smoothly to a more popular smartphone platform.

As the complexity of small business networks has expanded, and as the demand for enterprise-class security, dependability, and recoverability has become the standard for companies of all sizes, effective deployment and support of BlackBerry technology has become increasingly difficult. To handle areas such as data protection, business continuity, and synchronization of BlackBerry handhelds with a variety of email systems and company databases, small businesses often turn to outside support firms who offer expertise in BlackBerry installation and maintenance.

Progent can provide the services of BlackBerry-certified consultants who can help small businesses to plan, administer, and troubleshoot BlackBerry-based solutions economically and effectively, dispensing with the need for an in-house BlackBerry technology expert and lowering the cost and hassle of maintaining wireless workers. Progent's BlackBerry specialists have extensive experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISM and CISA-certified security specialists. This range of knowledge, combined with Progent's proven remote support capabilities, gives small companies an economical alternative for incorporating BlackBerry products productively into their business information system.

Progent's consultants can help your business with SQL Server 2016 integration and development support, Microsoft SQL Server 2014 deployment and Exchange Server setup so that your data and email infrastructure operate efficiently with BlackBerry BES Server. Progent can also assist you to upgrade from older releases of BlackBerry and Microsoft software, set up easy-to-use administration utilities so you can track and control BlackBerry devices throughout your company, define security policies that are right for your company, develop custom mobile software, and ensure that your IT network infrastructure is properly designed to handle your BlackBerry clients. In addition, Progent's disaster recovery specialists can help make sure that your BlackBerry data is incorporated in your regular backup processes so that it can be restored quickly and thoroughly.

Denver Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Denver Metro Area.

Onsite IT Consulting
Progent locations in Denver Metro Area

City Address Phone Link
Aurora Clock Tower Square, 14201-14291 E 4th Ave
Aurora, CO 80011
United States
(720) 577-6500 Aurora Network Support Services
Broomfield 11001 West 120th Ave, Suite 400
Broomfield, CO 80021
United States
(720) 666-6553 Broomfield Network Support Services
Centennial 7173 S. Havana St, Suite A600
Centennial, CO 80112
United States
(720) 961-4447 Centennial Network Support Services
Denver 1515 Wynkoop St, Suite 360
Denver, CO 80202
United States
(720) 263-4433 Denver Network Support Services


BlackBerry BES Server Consulting and Technical Help
The BlackBerry Enterprise Server (BES) gives businesses a centralized and safe source for incorporating BlackBerry wireless devices into their email, collaboration, and application infrastructure. BlackBerry BES Server allows mobile BlackBerry users to connect to Exchange, IBM Lotus Domino, or Novell GroupWise email and to synchronize BlackBerry devices with workstations to achieve up-to-date information for applications like calendars, address books, to-do lists, instant messaging, and custom business software. Thanks to BlackBerry Enterprise Server support for Exchange Server, mobile workers with BlackBerry smartphones can have effortless connectivity with Exchange email and to IM-enabled applications via Microsoft Office Live Communications Server and Microsoft Lync Server integration.

BlackBerry Enterprise Server Consulting Services

Progent's BlackBerry-premier consultants can help you plan, install, and maintain BlackBerry Enterprise Server (BES) so that you improve the productivity of BlackBerry clients, simplify the administration of a BlackBerry solution, and lower the cost of supporting mobile workers.

Progent's Remote BlackBerry-certified Support is Fast and Affordable
For businesses in Denver, Colorado who want quick and affordable access to an authorized RIM BlackBerry support professional, Progent offers effective online help from a seasoned support staff who have provided IT solutions to organizations in each state in the country. (See Progent's client testimonials.)

Online support eliminates travel costs and allows consultants to fix technical issues rapidly, so you reduce wasted productivity. Progent's BlackBerry consultants have earned certifications in all BlackBerry solutions and offer expert support in fields such as resolving synchronization problems, setting up BlackBerry Enterprise Server (BES), and creating a protected, high-availability network architecture for RIM BlackBerry users. Certifications held and skill sets mastered by Progent's BlackBerry specialists include:

BlackBerry Certified Support Specialist
RIM BlackBerry Support ServicesProgent's BlackBerry Certified Support Specialist can help your company to perform common support functions including configuring BlackBerry handsets and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, choosing account configurations, launching messaging filters and auto-signature, editing user accounts, upgrading BlackBerry handsets, sending service books, and installing BlackBerry Desktop Manager to work with your corporate email software. Progent's certified experts can also assist you to resolve a wide range of issues concerning synchronization, handset detection, messaging reconciliation, web access, wireless connectivity, IM, workstation application configuration, and BlackBerry Desktop Redirector.

As a leader in providing countrywide remote support for small business networks, Progent offers responsive and economical access to a BlackBerry Certified Support Specialist. Progent's remote technical support skills keeps your wireless support expenses at a minimum and, by handling issues promptly, optimizes the efficiency of your BlackBerry smartphone users.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer ExpertsProgent offers the support of a BlackBerry Certified Solution Designer to help your company to plan, install, test, troubleshoot, and document a wireless environment built upon the combination of the BlackBerry Enterprise Solution, Exchange, and Microsoft Active Directory. Progent's advanced engineering support services for BlackBerry include business and network requirements assessment, system architecture, deployment strategy and execution, performance tuning, configuration of a fault-tolerant environment, information backup and disaster recovery planning, and system-wide security design.

Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to define your technical objectives and to design a wireless solution that fits within your IT budget and supports your business plans. Progent can clarify the impact of your operational policies on the design of a BlackBerry Enterprise Solution, assess your existing network infrastructure's ability to support a BlackBerry Enterprise Server, assist you to determine which management approach and physical components match your requirements, and analyze your email and messaging system topology. Progent can also help you understand the performance implications that the BlackBerry BES Server, Microsoft SQL Server, and Exchange Server have on one another so you can arrive at smart decisions concerning options for software versions, processors and mass storage, network design, and application configuration.

To maximize network protection, Progent's BlackBerry consultant can help your company to select and activate appropriate security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISSP and GIAC-certified security specialists to run company-wide security assessment and compliance testing and recommend improvements to accommodate your BlackBerry environment.

Contact Progent to Get Help from a BlackBerry-Certified Professional
In order to ask Progent about consulting support for BlackBerry mobile wireless integration, call 1-800-993-9400 or visit Contact Progent.



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    Progent's certified Forefront Threat Management Server 2010 and Internet Security and Acceleration Server 2006 experts can assist you to plan, install, and support an implementation of Forefront Threat Management Server 2010 or Internet Security and Acceleration Server 2006 on your network that delivers the firewall security, performance and ease-of-use that your business requires.

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    Progent's Microsoft-certified consultants can provide in-depth support in implementing, operating and debugging any edition of Project, Microsoft Project Server, and Project Online and can provide a broad range of cost-effective online consulting services following proven best practices to assist organizations of all sizes to receive all the benefits of this powerful platform. Support services available from Progent include system planning, software configuration and upgrades, strategies for secure collaboration among local and remote or mobile users, network optimization, and specialized online training.

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    Progent's Standard Help Desk Services provide a comprehensive service desk solution that handles all facets of remote Level 1 desktop technical support from service requests through ticketing, remote desktop control, progress tracking, problem solving, and reporting. Help Desk services are provided at a substantial discount off Progent's regular Level 1 desktop service rates, and Progent can provide the option of fast on-demand escalation to subject matter experts to resolve complex issues.

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