Consulting and Technical Support for BlackBerry Technology
BlackBerry mobile smartphones were at one time one of the most successful products for achieving mobile connectivity to email, scheduling, web applications, and other critical business information. Progent offers Denver, Colorado companies the expertise of BlackBerry-certified consultants who can help businesses to maintain their BlackBerry environments or transition smoothly to a modern mobile platform.
As the sophistication of small business networks has expanded, and as the need for enterprise-class protection, dependability, and disaster recovery has become the standard for organizations regardless of size, successful integration and support of BlackBerry solutions has become more difficult. To handle areas like data protection, disaster recovery, and synchronization of BlackBerry handhelds with a variety of email systems and shared databases, small businesses frequently resort to outside support professionals who offer expertise in RIM BlackBerry installation and troubleshooting.
Progent can provide the services of BlackBerry-certified consultants who can help small organizations to design, manage, and repair BlackBerry solutions economically and effectively, dispensing with the requirement for an internal BlackBerry technology expert and lowering the cost and hassle of supporting wireless workers. Progent's BlackBerry engineers have in-depth backgrounds cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISSP and GIAC-certified security specialists. This breadth of experience, coupled with Progent's efficient remote service delivery model, provides small businesses an economical alternative for incorporating BlackBerry products seamlessly into their IT system.
Progent's experts can help your business with SQL Server 2016 integration consulting, Microsoft SQL 2014 deployment and Exchange Server setup so that your database and email infrastructure operate optimally with BlackBerry BES Server. Progent can also assist you to upgrade from older editions of BlackBerry and Microsoft software, configure streamlined management tools so you can track and support BlackBerry devices throughout your company, define security policies that make sense for your business, develop custom wireless applications, and ensure that your network architecture is appropriately designed to accommodate your BlackBerry clients. In addition, Progent's disaster recovery specialists can help ensure that your BlackBerry information is included in your regular backup processes in order that it can be restored rapidly and safely.
Denver Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Denver Metro Area.
Progent locations in Denver Metro Area
BlackBerry Enterprise Server (BES) Consulting and Technical Support
The BlackBerry Enterprise Server offers companies a single and secure source for incorporating BlackBerry smartphones into their email, collaboration, and application infrastructure. BlackBerry BES Server enables mobile BlackBerry users to connect to Microsoft Exchange Server, IBM Lotus Domino, or Groupwise messaging and to synchronize BlackBerry handsets with PC desktops to ensure data consistency for applications like calendars, contact lists, tasks, IM, and custom business software. Due to BlackBerry BES Server integration with Microsoft Exchange Server, users with BlackBerry smartphones have push-based access to Exchange email as well as to instant messaging-capable applications through Microsoft Communications Server and Microsoft Lync Server support.
Progent's BlackBerry-premier engineers can show you how to plan, install, and troubleshoot BlackBerry BES Server so that you maximize the efficiency of BlackBerry users, streamline the administration of a BlackBerry solution, and reduce the cost of maintaining mobile workers.
Progent's Remote BlackBerry-premier Support is Fast and Economical
For businesses in Denver, Colorado who need fast and affordable help from a qualified RIM BlackBerry consultant, Progent provides effective online assistance from a seasoned support team who have delivered IT solutions to companies in every state in the United States. (See Progent's client testimonials.)
Online consulting services avoids travel expense and allows consultants to resolve problems quickly, so you reduce wasted productivity. Progent's BlackBerry consultants have earned certifications in the entire range of BlackBerry solutions and offer expert help in fields such as troubleshooting synchronization problems, deploying BlackBerry Enterprise Server (BES), and designing a secure, high-availability network architecture for BlackBerry users. Certifications held and skill sets mastered by Progent's BlackBerry professionals include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can help you to carry out basic support operations such as configuring BlackBerry smartphones and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, selecting account settings, setting up e-mail filters and auto-signature, editing user accounts, update BlackBerry handsets, transmitting service books, and configuring BlackBerry Desktop Manager to work with your company messaging solution. Progent's seasoned service professionals can in addition help your company to troubleshoot a wide range of problems concerning synchronization, handset recognition, messaging consistency, web browsing, mobile connections, IM, workstation application configuration, and BlackBerry Desktop Redirector.
As a top innovator in providing nationwide online support for small company IT networks, Progent offers quick and affordable access to a BlackBerry Certified Support Specialist. Progent's online support skills keeps your wireless technical support costs low and, by solving issues promptly, maximizes the efficiency of your BlackBerry smartphone clients.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the skills needed to configure and troubleshoot the BlackBerry BES Server in a Microsoft Exchange Server environment. Progent's BlackBerry-certified expert can help you to use tools such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to run important procedures including resolving enterprise activation problems, registering and deleting BlackBerry smartphone clients, activating passwords, configuring wireless program loading and setup, implementing and troubleshooting the BlackBerry Smart Card Reader, and configuring database backup and recovery processes.
Progent's BlackBerry-certified engineers can also help you to operate management tools such as the BlackBerry Administration Service for role-based administration, troubleshooting file attachment and data flow problems, and utilizing WiFi for activation. In addition, Progent can explain the function of IT policies in the BlackBerry BES environment and assist you to define and install appropriate security configurations.
Progent's Microsoft-certified Exchange Server consultants can team with Progent's BlackBerry Certified Server Support Specialist to assist your company to enhance your existing Exchange infrastructure for operating in conjunction with BlackBerry BES Server or move your BlackBerry solution to the latest version of Exchange Server.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has advanced skills for deploying, administering, tracking, and troubleshooting one or several BlackBerry Enterprise Servers in an email environment based on Exchange. Progent's BlackBerry engineer offers support skills in key areas related to BlackBerry management such as the BlackBerry Enterprise Solution, Windows permissions, email and database architecture, Outlook, firewalls, proxy servers, TCP/IP, and network policies and scheduling. Progent can help you to add and remove BlackBerry smartphone clients on Microsoft Exchange and Active Directory, set up, monitor, and administer BlackBerry BES Server, manage BlackBerry handhelds and client accounts, archive and manage storage groups, configure permissions, install the MDS and Instant Messaging, install push and pull access control lists, control Exchange data flow, create, update, and apply WLAN and VPN configuration sets, set up SNMP traps, and produce management reports to summarize SNMP results.
Progent's BlackBerry consultant can help you with your BlackBerry solution in a variety of settings that can include Microsoft Windows 2000, 2003 or 2008 Servers, Microsoft Windows XP, Windows Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to use tools such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and SNMP.
Contact Progent for Support from a BlackBerry-Qualified Specialist
If you wish to contact Progent about professional support for BlackBerry wireless technology, phone 1-800-993-9400 or visit Contact Progent.