Consulting and Technical Support Services for BlackBerry Solutions
BlackBerry wireless smartphones were once among the most popular products for maintaining anytime-anywhere connectivity to email, scheduling, web applications, and other critical business information. Progent can provide Denver, Colorado companies the services of BlackBerry-certified professionals who can assist organizations to manage existing BlackBerry environments or migrate smoothly to a current smartphone solution.
As the sophistication of small business networks has expanded, and as the need for world-class security, dependability, and recoverability has become the standard for companies regardless of size, successful integration and maintenance of BlackBerry technology has become more difficult. To handle areas such as security, disaster recovery, and synchronization of BlackBerry smartphones with diverse email servers and shared databases, small businesses often resort to outside support professionals who specialize in BlackBerry installation and maintenance.
Progent offers the expertise of BlackBerry-premier engineers who can help small organizations to design, administer, and repair BlackBerry-based environments economically and efficiently, dispensing with the requirement for an in-house BlackBerry solutions expert and lowering the expense and stress of supporting mobile work groups. Progent's BlackBerry specialists have extensive backgrounds working with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISSP and GIAC-certified network security specialists. This range of experience, coupled with Progent's efficient remote service delivery model, gives small companies a budget-friendly solution for incorporating RIM BlackBerry products productively into their information network.
Progent's engineers can assist you with SQL Server 2016 integration and development consulting, Microsoft SQL 2014 configuration and Microsoft Exchange setup so that your database and messaging infrastructure work efficiently with BlackBerry BES Server. Progent can also show you how to upgrade from previous editions of BlackBerry and Microsoft software, set up easy-to-use management tools so you can monitor and control BlackBerry devices across your business, define security policies that make sense for your business, customize mobile applications, and make sure that your network infrastructure is properly configured to accommodate your BlackBerry clients. Also, Progent's business continuity specialists can help ensure that your BlackBerry information is included in your scheduled backup processes in order that it can be restored quickly and safely.
Denver Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Denver Metro Area.
Progent locations in Denver Metro Area
Consulting Support Services for BlackBerry Enterprise Server (BES)
RIM's high-end solution for managing large groups of BlackBerry smartphones is the BlackBerry Enterprise Server (BES). This sophisticated tool enables Exchange, Domino, or Novell GroupWise users to transmit and receive messages that are encrypted in wireless transit to provide maximum security. BlackBerry Enterprise Server also streamlines a broad variety of key administrative jobs that span from smartphone configuration and upgrades to wireless security and high availability.
Progent's BlackBerry-certified engineers can help you use RIM BlackBerry BES Server to perform routine tasks such as:
- Deploy and manage applications
- Plan smartphone, program, and IT policy updates
- Update BlackBerry device firmware remotely
- Control client configurations with BlackBerry's vast library of IT policies
Progent's BlackBerry-premier consultants can also help your company to use BES Server to perform key procedures not supported by the entry-level BlackBerry BES Server Express. These tasks include:
- Configure and manage BlackBerry's high-availability infrastructure based on virtual servers
- Install BlackBerry devices wirelessly
- Set custom administration roles
- Automatically track and report on the integrity of your BlackBerry solution
Progent's Online BlackBerry-premier Consulting Services is Quick and Affordable
For businesses in Denver, Colorado who require fast and economical access to a qualified BlackBerry support expert, Progent offers effective online help from a seasoned network support team who have delivered network solutions to companies in every state in the country. (Refer to Progent's client testimonials.)
Online support eliminates travel costs and enables specialists to resolve technical issues rapidly, allowing you to minimize lost productivity. Progent's RIM BlackBerry specialists have earned certifications in the entire range of BlackBerry solutions and can provide expert support in fields including troubleshooting synchronization issues, configuring BlackBerry BES Server, and designing a protected, fault-tolerant system infrastructure for RIM BlackBerry users. Credentials held and practice areas offered by Progent's BlackBerry professionals include:
BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can help your company to perform basic technical functions including configuring BlackBerry smartphones and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, choosing account settings, launching e-mail filters and auto-signature, editing user profiles, update BlackBerry handsets, transmitting service books, and installing BlackBerry Desktop Manager to work with your company email software. Progent's certified service professionals can in addition help you to troubleshoot a wide range of issues concerning synchronization, handset detection, messaging consistency, web access, wireless connections, IM, workstation application configuration, and Desktop Redirector.
As a top innovator in providing nationwide online consulting services for small company IT networks, Progent offers quick and affordable contact with a BlackBerry Certified Support Specialist. Progent's online technical support expertise keeps your mobile technical support expenses at a minimum and, by dealing with problems quickly, maximizes the productivity of your BlackBerry clients.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the skills needed to configure and troubleshoot the BlackBerry BES Server in a Microsoft Exchange Server environment. Progent's BlackBerry expert can show you how to use resources such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center (BTSC), and BESMon to run critical tasks such as troubleshooting enterprise activation problems, adding and deleting BlackBerry smartphone clients, activating passwords, configuring wireless program loading and configuration, deploying and troubleshooting the BlackBerry Smart Card Reader, and configuring database backup and recovery mechanisms.
Progent's BlackBerry-certified consultants can also show you how to use administration tools like the BlackBerry Administration Service for role-based management, resolving attachment and data flow issues, and utilizing WiFi for enterprise activation. In addition, Progent can help you understand the role of operational policies in the BlackBerry Enterprise system and assist you to define and install sensible security configurations.
Progent's certified Microsoft Exchange Server engineers can team with Progent's BlackBerry Certified Server Support Specialist to help you to optimize your current Microsoft Exchange architecture for working smoothly with BlackBerry Enterprise Server or migrate your BlackBerry system to the most recent edition of Exchange.
Call or Email Progent for Support from a BlackBerry-Certified Specialist
In order to ask Progent about engineering assistance for BlackBerry wireless technology, phone 1-800-993-9400 or visit Contact Progent.