Consulting and Technical Support for BlackBerry Technology
BlackBerry Support ServicesBlackBerry wireless smartphones were at one time one of the most popular solutions for maintaining mobile connectivity to email, calendars, web programs, and other vital business data. Progent offers Denver, Colorado companies the services of BlackBerry-premier professionals who can assist organizations to manage existing BlackBerry deployments or transition smoothly to a modern smartphone solution.

As the complexity of small company IT technology has expanded, and as the demand for enterprise-class security, dependability, and disaster recovery has become the norm for companies of any size, effective deployment and support of BlackBerry technology has become more difficult. To handle areas like data protection, business continuity, and synchronization of BlackBerry handhelds with diverse email servers and company databases, small organizations often resort to external support firms who specialize in BlackBerry installation and troubleshooting.

Progent offers the services of BlackBerry-certified consultants who can help small businesses to plan, administer, and troubleshoot BlackBerry solutions affordably and effectively, eliminating the necessity for an in-house BlackBerry technology expert and lowering the expense and hassle of maintaining wireless work groups. Progent's BlackBerry specialists have in-depth experience working with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISSP and GIAC-certified network security professionals. This breadth of experience, combined with Progent's proven remote service delivery capabilities, provides small companies an economical solution for integrating RIM BlackBerry products productively into their IT network.

Progent's consultants can assist your company with SQL Server 2016 integration and development support, Microsoft SQL Server 2014 deployment and Exchange setup so that your database and email infrastructure work optimally with BlackBerry Enterprise Server. Progent can also show you how to upgrade from previous versions of BlackBerry and Microsoft technology, set up streamlined management utilities to enable you to monitor and control BlackBerry smartphones throughout your business, recommend security policies that make sense for your company, customize wireless software, and ensure that your network infrastructure is appropriately configured to handle your BlackBerry clients. Also, Progent's disaster recovery consultants can help make sure that your BlackBerry information is included in your regular backup procedures so that it can be restored quickly and thoroughly.

Denver Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Denver Metro Area.

Onsite IT Consulting
Progent locations in Denver Metro Area

City Address Phone Link
Aurora Clock Tower Square, 14201-14291 E 4th Ave
Aurora, CO 80011
(720) 577-6500 Aurora Network Support Services
Broomfield 11001 West 120th Ave, Suite 400
Broomfield, CO 80021
(720) 666-6553 Broomfield Network Support Services
Centennial 7173 S. Havana St, Suite A600
Centennial, CO 80112
(720) 961-4447 Centennial Network Support Services
Denver 1515 Wynkoop St, Suite 360
Denver, CO 80202
(720) 263-4433 Denver Network Support Services


Integration Expertise for BlackBerry Enterprise Server
Research in Motion's high-end platform for managing big collections of BlackBerry devices is the BlackBerry Enterprise Server. This powerful tool allows Microsoft Exchange, Lotus Domino, or Novell GroupWise users to transmit and receive emails that are encrypted in wireless transit to ensure optimum data protection. BES Server also streamlines a wide selection of critical administrative jobs ranging from smartphone deployment and updates to wireless security and high availability.

RIM BlackBerry Enterprise Server Troubleshooting Assistance

Progent's BlackBerry-certified engineers can show you how to utilize RIM BlackBerry Enterprise Server to do basic tasks such as:

  • Deploy and manage applications
  • Plan smartphone, application, and IT policy updates
  • Update BlackBerry device software remotely
  • Control user settings with BES Server's extensive selection of IT policies

Progent's BlackBerry-premier engineers can also help you to use BES Server to implement important procedures not supported by the less advanced BlackBerry BES Server Express. These procedures include:

  • Configure and manage BlackBerry's high-availability infrastructure based on virtualization
  • Install BlackBerry smartphones remotely
  • Set custom administration roles
  • Monitor and analyze the health of your BlackBerry solution

Professional BlackBerry Consulting and Technical Support Offered Online from Progent
Progent's authorized BlackBerry support specialists are available by phone to provide expert assistance to businesses in the Denver area or anywhere in Colorado. Progent's experienced online technical support team has helped IT organizations solve computer issues and reduce support expenses in every state in the U.S. and established a substantial following of satisfied clients. (See Progent's client testimonials.)

Progent offers online consulting support for a broad array of technologies associated with BlackBerry products including wireless synchronization, integration with Exchange, managing BlackBerry Enterprise Server (BES), and improving mobile security. Major BlackBerry certifications awarded to Progent's consulting professionals include:

BlackBerry Certified Support Specialist
Blackberry ConsultingA Progent BlackBerry Certified Support Specialist can help you to carry out basic technical operations including configuring BlackBerry smartphones and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, choosing account settings, launching messaging filters, editing user profiles, update BlackBerry smartphones, transmitting service books, and configuring BlackBerry Desktop Manager to work with your corporate messaging solution. Progent's seasoned experts can in addition help your company to resolve a wide array of problems associated with synchronization, handset detection, messaging consistency, web browsing, mobile connections, Instant Messaging, PC software configuration, and Desktop Redirector.

As a top innovator in providing countrywide remote support for small company networks, Progent offers fast and economical contact with a BlackBerry Certified Support Specialist. Progent's online consulting skills keeps your wireless support expenses low and, by handling issues promptly, optimizes the efficiency of your BlackBerry clients.

BlackBerry Certified Server Support Specialist
Blackberry SupportProgent's BlackBerry Certified Server Support Specialist can provide the knowledge required to install and troubleshoot the BlackBerry Enterprise Server in an Exchange Server environment. Progent's BlackBerry-certified expert can show you how to use tools such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center, and BESMon to perform important procedures including resolving enterprise activation problems, adding and removing BlackBerry smartphone users, setting activation passwords, configuring over-the-air software installation and setup, deploying and troubleshooting the BlackBerry Smart Card Reader, and configuring database backup and recovery mechanisms.

Progent's BlackBerry consultants can also show you how to use administration tools such as the BlackBerry Administration Service for role-based administration, troubleshooting file attachment and data flow problems, and using wireless LANs for activation. Also, Progent can explain the role of IT policies in the BlackBerry BES environment and help your company to define and install appropriate security configurations.

Progent's certified Microsoft Exchange Server experts can work with Progent's BlackBerry Certified Server Support Specialist to assist your company to enhance your current Exchange infrastructure for operating in conjunction with BlackBerry BES Server or move your BlackBerry system to the most recent version of Microsoft Exchange Server.

Contact Progent for Help from a BlackBerry-Certified Consultant
If you wish to get in touch with Progent about consulting assistance for BlackBerry mobile wireless integration, call 1-800-993-9400 or visit Contact Progent.



An index of content::

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  • Les Kent has a 35-year history of effective technology integration, executive management, marketing, and operations. He has demonstrated a knack for creating elegant information technology solutions in his roles as as a system architect, software developer, project manager, deployment consultant, and problem solver for small businesses, new ventures, and major corporations.

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    Progent can assist you to deploy Cisco's networking products to build a solid foundation for your local, private cloud, or hybrid-cloud data center and streamline operations in key areas including compute and storage utilization, security and compliance, versatility, availability, and recoverability.

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    Microsoft Windows Server 2012 R2 Essentials is an affordable, entry-level operating system that enables small organizations to make the move from the traditional stand-alone in-house datacenter to the modern hybrid computing paradigm that combines local and cloud-hosted resources. Progent's Microsoft-certified consultants offer cost-effective online consulting and technical support for Windows Server 2012 R2 Essentials. Progent can help you to determine the possible business benefits of migrating to WS 2012 R2 and adopting a hybrid on-premises/cloud-based model for your computing ecosystem. Progent can provide full-service project management support so you can plan and execute an efficient migration to Microsoft Windows Server 2012 R2 Essentials, Microsoft Office 365, and other Azure Cloud applications and services. Progent also offers as-needed consulting, technical support, and customized training.

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    Progent can help you plan and execute a smooth move to Microsoft Dynamics GP so that you preserve your information, improve your security, modernize your analytics, take full advantage of Microsoft Office integration, and minimize business disruption by designing and executing a sensible migration strategy. Progent can also help educate new Microsoft Dynamics GP/Great Plains users so you don't waste productivity. Progent can enhance your financial reports and management analytics by offering Crystal Reports help, FRx assistance, and Microsoft Excel support. Progent's experience with Microsoft .NET technology, Microsoft SQL Server solutions, and designing with VBasic, XML and other platforms make it possible to create custom line-of-business software and eCommerce solutions that work transparently with Microsoft Dynamics GP.

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    Progent is committed to information transfer from Progent's consultants to customers. By teaching clients to handle technical issues that are within their scope, Progent is able to focus on offering high-value skills where Progent faces little competition. Mid-size companies who work with trusted freelance consultants or who employ internal IT staffs benefit when Progent passes on knowledge about critical technology and proven methodologies to make their networks more robust, protected, and productive.

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    Progent provides national online technical support and troubleshooting services for companies who operate UNIX or Linux networks or whose information systems feature a mix of UNIX/Linux and Microsoft Windows products. Online technical support offers optimum leverage for your IT budget by extending client productivity and shortening the time charged for network repair services. Advanced online access technology and skilled technicians and consultants allow Progent to solve most IT problems without wasting time and money by traveling to your site. In most of situations your IT problems can be remediated over the phone or through a mix of phone support and online connectivity. Progent can offer the services of Cisco certified CCIE infrastructure engineers and CISM and CISSP premier security professionals to help you with the most challenging network problems.

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