Consulting and Technical Support for BlackBerry Technology
BlackBerry wireless PDAs were at one time one of the most popular solutions for achieving mobile connectivity to messaging, scheduling, web programs, and other critical business information. Progent offers Denver, Colorado businesses the expertise of BlackBerry-certified professionals who can assist companies to manage existing BlackBerry deployments or transition smoothly to a current smartphone platform.
As the sophistication of small business IT technology has expanded, and as the demand for world-class security, reliability, and recoverability has grown to be the standard for businesses regardless of size, successful deployment and maintenance of BlackBerry solutions has become increasingly difficult. To address issues such as security, business continuity, and synchronization of BlackBerry smartphones with diverse email systems and corporate databases, small businesses frequently turn to outside support professionals who offer expertise in BlackBerry installation and troubleshooting.
Progent offers the services of BlackBerry-premier consultants who can assist small organizations to design, administer, and repair BlackBerry-based environments affordably and effectively, dispensing with the necessity for an in-house BlackBerry solutions specialist and lowering the cost and hassle of supporting wireless work groups. Progent's BlackBerry technology specialists have in-depth experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISSP and GIAC-certified network security specialists. This range of experience, combined with Progent's efficient remote service delivery capabilities, gives small companies an affordable solution for incorporating RIM BlackBerry technology productively into their business information system.
Progent's experts can assist you with SQL Server 2016 integration and development support, Microsoft SQL 2014 deployment and Microsoft Exchange Server setup so that your database and email systems work efficiently with BlackBerry Enterprise Server. Progent can also help you to migrate from older versions of BlackBerry and Microsoft technology, configure streamlined administration utilities to help you monitor and support BlackBerry smartphones throughout your business, define security policies that are right for your business, customize mobile software, and ensure that your network architecture is appropriately designed to handle your BlackBerry clients. In addition, Progent's disaster recovery specialists can help ensure that your BlackBerry data is incorporated in your scheduled backup procedures so that it can be recovered quickly and safely.
Denver Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Denver Metro Area.
Progent locations in Denver Metro Area
BlackBerry Enterprise Server Technical Support
The BlackBerry Enterprise Server gives companies a centralized and secure source for incorporating BlackBerry wireless devices into their messaging, groupware, and software application environment. BlackBerry BES Server allows wireless BlackBerry users to access Exchange Server, Lotus Domino, or Novell GroupWise messaging and to synchronize BlackBerry devices with PC desktops to ensure data consistency for collaborative programs such a calendars, address books, to-do lists, instant messaging, and custom business programs. Due to BlackBerry BES Server support for Exchange, mobile workers with BlackBerry handsets can have effortless connectivity with Exchange email and to instant messaging-enabled software through Microsoft Communications Server and Microsoft Lync Server 2010 support.
Progent's BlackBerry-premier consultants can show you how to design, configure, and maintain BlackBerry Enterprise Server so that you maximize the efficiency of BlackBerry clients, simplify the administration of a BlackBerry environment, and lower the expense of maintaining mobile workers.
Progent's Remote BlackBerry-certified Support is Quick and Affordable
For businesses in Denver, Colorado who want quick and affordable help from an authorized RIM BlackBerry support professional, Progent provides effective online help from a seasoned support team who have provided network solutions to organizations in each state in the United States. (Refer to Progent's client testimonials.)
Online consulting services eliminates travel costs and lets engineers resolve problems rapidly, allowing you to minimize wasted productivity. Progent's RIM BlackBerry specialists have been awarded certifications in all BlackBerry technologies and can provide expert support in fields including resolving synchronization issues, deploying BlackBerry BES Server, and designing a protected, high-availability network architecture for BlackBerry users. Certifications held and practice areas mastered by Progent's BlackBerry specialists include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can assist your business to carry out common support operations including configuring BlackBerry smartphones and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, selecting account settings, setting up messaging filters, editing user profiles, update BlackBerry smartphones, sending service books, and installing BlackBerry Desktop Manager to operate with your corporate email software. Progent's certified service professionals can also help you to resolve a broad range of problems concerning synchronization, handset recognition, email consistency, web browsing, mobile connectivity, Instant Messaging, PC application installation, and BlackBerry Desktop Redirector.
As a leader in delivering countrywide online help for small business IT networks, Progent can provide quick and affordable access to a BlackBerry Certified Support Specialist. Progent's online support skills keeps your wireless technical support costs at a minimum and, by dealing with problems quickly, maximizes the output of your BlackBerry clients.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the skills required to configure and support the BlackBerry Enterprise Server in a Microsoft Exchange environment. Progent's BlackBerry-certified specialist can show you how to use resources such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center, and BlackBerry Utilities to run critical tasks including resolving enterprise activation issues, adding and removing BlackBerry smartphone users, setting activation passwords, configuring over-the-air software installation and configuration, deploying and debugging the BlackBerry Smart Card Reader, and setting up database backup and recovery processes.
Progent's BlackBerry consultants can also assist you to use administration tools such as the BlackBerry Administration Service for role-based administration, troubleshooting attachment and data flow issues, and using WiFi for enterprise activation. Also, Progent can help you understand the function of operational policies in the BlackBerry Enterprise system and assist you to select and implement appropriate security configurations.
Progent's certified Exchange Server experts can team with Progent's BlackBerry Certified Server Support Specialist to assist you to optimize your existing Microsoft Exchange architecture for operating in conjunction with BlackBerry BES Server or move your BlackBerry system to the latest version of Microsoft Exchange Server.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has high-level knowledge for deploying, managing, tracking, and maintaining one or several BlackBerry Enterprise Servers in a messaging system based on Exchange. Progent's BlackBerry consultant offers support skills in key areas related to BlackBerry management including the BlackBerry Enterprise Solution, Windows permissions, database architecture, Microsoft Outlook, firewalls, proxy servers, TCP/IP, and IT policies. Progent can show you how to install and remove BlackBerry device users on Exchange Server and Active Directory, configure, track, and administer BlackBerry Enterprise Server, administer BlackBerry smartphones and user accounts, back up and support storage groups, apply permissions, set up the MDS and IM, install access control lists, manage Exchange data flow, generate, edit, and apply WLAN and VPN configuration sets, implement SNMP traps, and produce reports based on SNMP data.
Progent's BlackBerry consultant can support your BlackBerry technology in a variety of environments such as Windows 2000, 2003 or 2008 Servers, Windows XP, Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware ESX, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition help you to utilize tools like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Performance Calculator and BlackBerry MDS Runtime.
BlackBerry Certified Solution Designer
Progent offers the support of a BlackBerry Certified Solution Designer to assist your business to plan, install, test, repair, and produce documentation for a mobile wireless solution based upon the combination of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Microsoft Active Directory. Progent's high-level consulting support services for BlackBerry include business and technology requirements assessment, solution design, deployment planning and implementation, performance optimization, configuration of a high-availability environment, data backup and disaster recovery planning, and security infrastructure engineering.
Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to understand your functional goals and to design a wireless environment that fits within your information technology budget and supports your business plans. Progent can explain the impact of your operational processes on the configuration of a BlackBerry Enterprise Solution, evaluate your existing network architecture's suitability to support a BlackBerry BES Server, assist you to determine which administration model and physical components meet your needs, and evaluate your messaging environment configuration. Progent can also help you understand the performance implications that the BlackBerry BES Server, SQL SQL Server, and Exchange Server have on one another so you can make smart choices concerning alternatives for software versions, server hardware and storage, network topology, and application set up.
To maximize system security, Progent's BlackBerry consultant can assist your company to select and enable appropriate security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISA and CISM-certified security specialists to perform network-wide security vulnerability and compliance validation and suggest enhancements to accommodate your BlackBerry solution.
Contact Progent for Assistance from a BlackBerry-Certified Specialist
In order to get in touch with Progent about engineering assistance for BlackBerry mobile wireless solutions, phone 1-800-993-9400 or refer to Contact Progent.