Consulting and Technical Support Services for BlackBerry Technology
BlackBerry mobile PDAs were at one time among the most popular products for maintaining anytime-anywhere connectivity to email, calendars, web programs, and other vital business information. Progent offers Denver, Colorado companies support from BlackBerry-certified professionals who can assist organizations to maintain existing BlackBerry environments or transition efficiently to a current mobile platform.
As the sophistication of small company networks has expanded, and as the need for world-class security, reliability, and disaster recovery has grown to be the norm for businesses regardless of size, effective deployment and maintenance of BlackBerry technology has grown increasingly challenging. To handle issues such as data protection, disaster recovery, and synchronization of BlackBerry PDAs with diverse messaging servers and corporate databases, small organizations frequently resort to external support firms who specialize in BlackBerry integration and maintenance.
Progent offers the services of BlackBerry-certified engineers who can assist small organizations to design, administer, and troubleshoot BlackBerry environments affordably and effectively, doing away with the necessity for an in-house BlackBerry technology expert and reducing the expense and hassle of maintaining mobile workers. Progent's BlackBerry technology specialists have in-depth backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISSP and GIAC-certified network security professionals. This range of experience, combined with Progent's efficient online support model, gives small businesses a budget-friendly solution for integrating RIM BlackBerry products seamlessly into their information system.
Progent's consultants can help you with SQL Server 2016 integration and development support, Microsoft SQL Server 2014 configuration and Microsoft Exchange setup so that your database and email infrastructure operate optimally with BlackBerry BES Server. Progent can also assist you to upgrade from previous releases of BlackBerry and Microsoft software, set up streamlined management tools to enable you to monitor and control BlackBerry smartphones across your business, recommend security policies that make sense for your business, customize wireless software, and ensure that your IT network infrastructure is appropriately configured to accommodate your BlackBerry users. Also, Progent's disaster recovery consultants can help ensure that your BlackBerry information is included in your scheduled backup processes in order that it can be recovered quickly and safely.
Denver Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Denver Metro Area.
Progent locations in Denver Metro Area
BlackBerry Enterprise Server (BES) Technical Help
The BlackBerry Enterprise Server (BES) gives businesses a single and safe mechanism for integrating BlackBerry wireless devices into their email, groupware, and software application infrastructure. BlackBerry Enterprise Server (BES) enables mobile BlackBerry clients to access Exchange Server, IBM Lotus Domino, or Novell GroupWise email and to synchronize BlackBerry smartphones with PC desktops to ensure up-to-date information for applications like calendars, contact lists, to-do lists, instant messaging, and custom business software. Thanks to BlackBerry Enterprise Server (BES) integration with Exchange, users with BlackBerry smartphones can have effortless connectivity with Exchange messages and to IM-enabled software through Microsoft Office Communications Server and Microsoft Lync Server integration.
Progent's BlackBerry-premier engineers can show you how to design, install, and support BlackBerry Enterprise Server so that you improve the efficiency of BlackBerry users, simplify the administration of a BlackBerry solution, and lower the cost of supporting a mobile workforce.
Some Ways That Progent Can Help Your Business to Manage and Support Your BlackBerry Environment
Progent can deliver a seasoned BlackBerry support who has earned certifications from Research in Motion in all major aspects of BlackBerry integration. Progent's BlackBerry support services span areas from resolving synchronization issues to designing wireless productivity solutions built around BlackBerry Enterprise Server (BES). These BlackBerry certifications and their respective practice areas include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can help you to perform common technical functions such as setting up BlackBerry handsets and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, establishing account configurations, setting up messaging filters and auto-signature, modifying user accounts, update BlackBerry smartphones, transmitting service books, and installing BlackBerry Desktop Manager to run with your company messaging software. Progent's seasoned service professionals can also help you to resolve a wide range of issues concerning synchronization, device detection, email consistency, web browsing, mobile connectivity, Instant Messaging, workstation application installation, and BlackBerry Desktop Redirector.
As a leader in delivering countrywide online support for small business IT networks, Progent offers fast and economical access to a BlackBerry Certified Support Specialist. Progent's remote technical support skills keeps your wireless support costs low and, by solving problems promptly, optimizes the efficiency of your BlackBerry clients.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the skills needed to install and troubleshoot the BlackBerry BES Server in a Microsoft Exchange environment. Progent's BlackBerry-certified specialist can show you how to utilize resources like BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center (BTSC), and BESMon to run critical tasks such as resolving enterprise activation problems, adding and removing BlackBerry device users, activating passwords, configuring wireless software installation and configuration, implementing and debugging the BlackBerry Smart Card Reader, and configuring database backup and recovery mechanisms.
Progent's BlackBerry-certified consultants can also assist you to operate management software such as the BlackBerry Administration Service for role-based management, troubleshooting file attachment and data flow problems, and utilizing wireless LANs for activation. Also, Progent can help you understand the function of operational policies in the BlackBerry BES system and assist your company to select and implement sensible security configurations.
Progent's Microsoft-certified Microsoft Exchange Server experts can work with Progent's BlackBerry Certified Server Support Specialist to assist your company to optimize your existing Exchange Server architecture for working smoothly with BlackBerry Enterprise Server or move your BlackBerry system to the most recent edition of Microsoft Exchange Server.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has advanced skills for installing, administering, tracking, and maintaining one or multiple BlackBerry BES Servers in an email system based on Exchange. Progent's BlackBerry-certified engineer offers expertise in important technologies associated with BlackBerry management such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, email architecture, Outlook, firewalls, proxy servers, TCP/IP, and IT policies and scheduling. Progent can help you to install and delete BlackBerry device users on Exchange and Active Directory, configure, monitor, and manage BlackBerry BES Server, manage BlackBerry smartphones and user accounts, archive and manage storage groups, apply permissions, set up the MDS and IM, install access control lists, control Exchange data flow, generate, edit, and apply wireless LAN and Virtual Private Network configuration sets, implement SNMP traps for alerts, and generate reports based on SNMP data.
Progent's BlackBerry-certified engineer can help you with your BlackBerry technology in a number of environments such as Microsoft Windows 2K, 2003 or 2008 platforms, Windows XP, Windows Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware ESX, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also show you how to to utilize tools such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and SNMP.
Contact Progent for Help from a RIM BlackBerry-Certified Professional
If you wish to contact Progent about technical assistance for BlackBerry wireless technology, phone 1-800-993-9400 or visit Contact Progent.