Denver Work at Home Employees Solutions Consulting
System Planning, Integration, Management and Call Center Consulting Services
Expanding your remote workforce may have a significant impact on network architecture, cybersecurity, and company workflows. Progent has two decades of background helping businesses of all sizes to plan, deploy, manage, optimize, and debug IT networks that incorporate at-home workers. Progent can help your Denver company to select the appropriate technologies and follow best practices in creating and operating a secure virtual ecosystem for telecommuters that promotes collaboration and returns maximum value. Progent can provide support services that go from on demand guidance for helping you over occasional IT bottlenecks to comprehensive project management to help you carry out business-critical tasks.
Progent can help Denver, Colorado businesses to succeed with any aspect of building a high-performing work-from-home ecosystem by providing infrastructure configuration services, IP voice troubleshooting, video conferencing support, collaboration platform selection and deployment, cloud integration, Help Desk augmentation, data security, data protection solutions, and unified management.
Network Infrastructure for an At-Home Workforce
Setting up the physical and software infrastructure required to support a remote work environment can be especially complex if you must manage a combination of personal hardware such as desktop computers and laptops, routers, and wireless APs from various manufacturers and with a mix of operating systems and firmware releases. Progent's experience providing online help for both legacy and modern IT products in virtual office venues allows you to make efficient use of your existing network infrastructure and offers fast access to top-tire consultants for making essential upgrades. Support services offered by Progent to help your company to create a productive work-at-home infrastructure include:
- Virtual Private Network connectivity makes it possible to establish a safe connection for authorized remote employees to access IT resources situated at your company datacenter or in the cloud. Progent can assist your company to deploy and maintain VPN connections between your teleworkers and your key IT resources by providing online VPN integration consulting. For organizations with Cisco's ASA security appliances, Progent's Cisco-certified ASA consultants can help your remote workers to set up Cisco's AnyConnect software for safe VPN connections for a wide selection of devices including Microsoft Windows, Mac, Apple iOS, Linux, and Google Android.
- Virtual Desktop Infrastructure platforms enable a telecommuter to see and interact with a data center computer's desktop. This technology provides IT managers substantial control over the computing ecosystem of telecommuters and ensures remote users a familiar experience. Progent's VDI services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops VDI expertise.
- Routers connect home networks to the Internet and support VPN connections, local wireless connectivity, and firewalls. Progent offers expert online support for setting up home routers from all major vendors. See router configuration services from Cisco-certified consultants.
- Home Wireless networks, typically shared by the whole family and visitors, are commonly utilized by at-home employees to access their router for work. This can cause throughput and cybersecurity issues. Progent can assist businesses to mitigate these problems by delivering expertise that include Aironet integration consulting, Cisco Meraki wireless installation consulting, and Ubiquiti wireless access point integration assistance.
- Internet access solutions affect the performance and reliability of connections between at-home workers and the company network. Business-critical applications might demand backup Internet access in case the primary connection fails. Progent offers expertise for selecting ISPs, choosing appropriate bandwidth and data volume packages, and configuring high-availability Internet access. Refer to Internet connectivity solutions.
IP Voice Solutions for Telecommuters
Extending the business phone system to accommodate remote users is critical to maintaining a productive work-at-home solution. A variety of cloud-centric VoIP products are used by small and mid-size businesses to support remote users. Many enterprises depend on Cisco's modern or older products for IP voice solutions. Progent can help organizations of any size to plan or maintain a remote IP voice environment that delivers the versatility, convenience and security needed for teleworkers. Progent's Cisco-certified CCIE Voice experts offer high-level support to assist organizations tune their current Cisco IP voice environments to support an expanding at-home workforce.
- Cisco Unified Communications Manager (CUCM) delivers enterprise telephony features to devices such as VoIP phones, media processing platforms, VoIP gateways, and multimedia apps deployed throughout the network. CUCM supports other mixed media services such as messaging, video conferencing, and customer interaction networks. For details about Progent's CUCM support, see CUCM consultants.
- CallManager is Cisco's earlier call-processing software and has been replaced by CUCM. Progent can help you to maintain your current CallManager deployment or upgrade smoothly to Cisco's current IP telephony solutions. To learn about Progent's expertise for CallManager and Cisco's other legacy VoIP platforms, refer to CallManager expertise.
- Cisco IP Gateways enable connectivity with public telephony networks and with users operating beyond the corporate firewall such as telecommuters. Progent offers expert support for Cisco's earlier generation IP gateways like the UC520, UC540 and UC560 product lines as well as for current Cisco Session Initiation Protocol (SIP) gateways. See Cisco Session Initiation Protocol (SIP) gateway configuration consulting.
- Additional VoIP Platforms supported by Progent include Vonage, Intermedia Unite and 8x8. Progent can assist you to update your wide area network infrastructure to support these solutions and provide online configuration and debugging expertise.
Video Conferencing for At-Home Workers
A wide selection of voice/video conferencing platforms from major vendors support virtual discussions, video conferencing, chat, and screen/content sharing for both onsite users and teleworkers. Many companies utilize a mix of conferencing products to accommodate their various partners and clients. Progent can help your organization to maintain your current voice/video conferencing ecosystem and enhance the engagement of your remote employees.
- Skype for Business is Microsoft's leading communications platform that enables real-time presence, IM, voice and video conferencing as well as the seamless integration of these capabilities within Office desktop and Microsoft 365 productivity software including PowerPoint, Word, Excel and Outlook. Progent offers the expertise of Microsoft-certified consultants who can assist you to deploy and manage Skype for Business client software to accommodate your at-home employees. To learn more about Progent's consulting expertise for Skype for Business, refer to Skype for Business integration services.
- FaceTime is Apple's multiuser video calling app for compatible iOS and macOS computers and smartphones. FaceTime works on Wi-Fi or cellular Internet connections. Later versions of FaceTime support up to 32 simultaneous users for video sessions. For details about Progent's support expertise for FaceTime, refer to Progent's FaceTime configuration expertise.
- Webex Meeting Center supports online conferencing for most computing devices. Delivered through Cisco's Webex Cloud, Webex capabilities include sharing discrete content or screens, presentations that embed rich media such as Microsoft PowerPoint and Flash videos, network-based recording, plus editing and playback for future reference and training. For details about Progent's support expertise for Webex and for additional IP video products from Cisco, see Progent's Webex Meeting Center support services.
- Teams is Microsoft's next-generation replacement for Skype for Business. Teams acts as a portal for conversations, contacts, and information with capabilities such as IP voice and video conferencing, persistent chat, plus data sharing. For details about Progent's support expertise for Teams as well as for additional Microsoft 365 apps, visit Progent's Microsoft Teams consulting services.
- Other Conferencing Platforms supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver integration and troubleshooting services for these products and assist your business to tune your network infrastructure to host them.
Microsoft Collaboration Software for At-Home Workers
Microsoft's collaboration platforms are tightly integrated with Microsoft's familiar Office suites, offering a powerful ecosystem of applications that create a consistent user interface for exchanging data and ideas across a corporate network and on a wide range of endpoints. Progent has provided online consulting services for Microsoft SharePoint and Exchange since their initial releases and can assist your company to deploy these critical collaboration platforms to maximize the effectiveness of your remote workers.
Microsoft's collaboration platforms are tightly integrated with Microsoft's popular Office suite, providing a rich ecosystem of applications that deliver a consistent user experience for sharing information across multiple sites and on a wide variety of endpoint devices. Progent has provided remote consulting services for SharePoint and Exchange since their initial releases and can help at-home workers set up and use these flagship collaboration platforms to maximize productivity.
Microsoft Teams works on top of Microsoft 365 and supports third-party cloud services to provide real-time collaboration and communication. Developed as a substitute for Skype for Business Online, Microsoft Teams and Teams Premium can support chat, audio/video meetings that include screen sharing, calling, cloud voicemail, group email, as well as file and application sharing. Teams is tightly integrated with Microsoft 365 and depends on Exchange Online, SharePoint Online, OneDrive for Business, and Microsoft Entra (formerly called Azure Active Directory) for supporting its complete range of features. For details about Progent's consulting services for Microsoft Teams and Teams Premium, visit solution design and configuration expertise for Microsoft Teams and Teams Premium.
SharePoint uses web sites to allow collaboration and knowledge sharing by offering policy-driven access to content, workflow, and tools for looking through enterprise-wide business data. SharePoint enables you to build protected web portals that permits remote workforce to view and update aggregated corporate intelligence by means of Wikis, Blogs, social networking sites, and Web Parts. For information about Progent's SharePoint consulting expertise, refer to SharePoint configuration and development expertise.
Exchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. To find out about Progent's Exchange expertise, see deployment consulting for Exchange Server.
OneDrive is Microsoft�s shared cloud file hosting and synchronization service, similar to GoogleDrive. At-home workers can store files to OneDrive, and colleagues can access them securely through a web browser. Provided with Office 365, OneDrive allows home employees to jointly author files. Edits made offline are synced when you reconnect to the Internet. To find out about Progent's consulting expertise for Microsoft OneDrive, refer to Onedrive configuration consulting.
Public Cloud Integration for Remote Workers
Progent offers fast and affordable remote support for helping businesses to create, manage and repair cohesive hybrid network models that include physical data centers, at-home workers, branch offices, and public cloud resources. Progent offers top-tier consultant for all types of public cloud service such as Infrastructure as a Service (IaaS), Platform as a Service, and Software as a Service (SaaS). Progent can help remote workers resolve issues with cloud access, authentication, and security.
Microsoft Azure is a popular platform for public cloud software and services that enables you to use infrastructure, virtual servers, and key apps hosted on Microsoft's extensive cloud. Microsoft Azure includes over 100 services services including the ability to host Windows and Linux-based VMs, scalable cloud storage, messaging, application development with Visual Studio, and data protection. Progent can assist your organization to deploy VMs on Azure Virtual Machines, integrate cloud-based storage on Azure Storage services, streamline identity control with Azure Active Directory, and plan data backup and restore solutions with Azure Backup. Progent's cloud experts can also show you how to establish secure access to Azure services for teleworkers by configuring and troubleshooting firewalls and VPN IPsec tunnels. To learn about Progent's consulting services for Microsoft Azure, see Microsoft Azure consulting.
Microsoft 365, previously called Office 365, is Microsoft's popular suite of business productivity software and cloud services available on a subscription basis. Microsoft apps and services are marketed in a selection of plans intended for customers ranging from students and small offices to large enterprises. Progent can provide quick and affordable remote access to experts familiar with Microsoft 365-compatible client devices based on Windows, Mac, iOS, and Google Android technology. Progent's experts can assist your business to assess the numerous subscription plans available for Microsoft 365 and deploy 365 apps for your remote workers to achieve top business value. For details about Progent's consulting expertise for Microsoft 365, see Microsoft 365 integration support.
Microsoft 365 Exchange Online is among the most widely used applications in the Microsoft 365 product suite. Microsoft 365 Exchange Online provides the advantages of lower costs for physical infrastructure, easier management, on-demand scaling, high reliability, and other benefits associated with public clouds. Microsoft has designed Exchange Online to run smoothly with local deployments of Exchange, allowing customers to create hybrid cloud/onsite information systems. Progent's certified Exchange experts can provide occasional help to get you through challenging IT roadblocks and can also provide end-to-end project management services to make sure your at-home workers have convenient and safe access to your Microsoft 365 Exchange Online environment. For information Progent's support services for Microsoft 365 Exchange Online, see Microsoft 365 Exchange Online integration and support expertise.
Amazon AWS is a trailblazer in the public cloud computing market and is the industry's biggest provider of cloud-based services. Progent can provide fast and affordable online contact with cloud connectivity consultants who can help your business to design, implement, manage, and debug hybrid information networks that integrate Amazon AWS cloud-based services with on-premises resources and with other public clouds such as Microsoft Azure. Progent also offers access to Cisco-certified CCIE networking experts to help your company to build a high-uptime network model to make sure your employees have a consistent computing experience regardless of whether they are working from your main office, a branch office, from home, or on the road. For details about Progent's consulting expertise for Amazon AWS, refer to Amazon AWS integration services.
Google Cloud is a popular set of public cloud services that offers Infrastructure-as-a-Service and Platform-as-a-Service (PaaS) products. Progent's Microsoft, Linux, and Cisco consulting experts can help your organization to expand your current IT assets with the Google Cloud, and Progent's database experts can help you make your mission-critical applications cloud ready so your teleworkers can benefit fully from Google Cloud services. Progent can assist your business to deploy virtual machines on Google Cloud Compute Engine, plan an efficient storage system with GCP Storage services, and simplify access management for remote workers with Google Cloud Identity. Progent can also assist your business to use GCP's management tools to administer and monitor your Google Cloud environment. To learn, refer to Google Cloud Platform integration expertise.
Help Desk Call Center Services for At-Home Workers
A sudden, company-wide changeover to a from-home workforce, which could be the result of an epidemic or as part of a business continuity process, can overwhelm even the most efficient in-house Help Desk. Progent's Call Center services allow organizations to outsource or supplement their Help Desk by using Progent's remote Technical Response Center services.
- Progent's Standard Support Desk services leverage Progent's extensive team of remote technical support specialists combined with world-class ticketing and follow-up software to offer an affordable, advanced Help Desk Call Center. Progent's Standard Help Desk Services provide a comprehensive solution that addresses all facets of remote Level 1 desktop support from help requests to trouble ticket generation, desktop sharing, issue resolution, and incident reporting. A browser-based User's Service Portal enables from-home workers to check or revise their active trouble tickets, add details, and upload screenshots or relevant files. Technical support services are delivered at a significant price reduction off Progent's normal Level 1 technical support rates, and Progent makes available optional fast escalation to Level 2 and Level 3 IT specialists to deal with advanced problems. For more information, see Progent's Standard Helpdesk Services for small and mid-size companies.
- Progent's Call Desk Augmentation Service enables your business to expand your current Call Center team by sharing delivery of Help Desk Call Center support transparently between your regular IT support staff and Progent's extensive pool of desktop support engineers and subject matter experts. Progent's shared Call Desk service is based on a co-sourcing support solution utilizing the leading PSA platform for managing service requests and trouble tickets, assigning responsibility, tracking progress, and producing reports. For information about how Progent's Help Desk Augmentation Services can enable your company to provide world-class desktop support to your teleworkers, visit Progent's Help Desk supplementation Services.
Security for At-Home Workers
Work-from-Home staff members commonly utilize their own computing devices and usually work in a poorly secured physical area. This multiplies their susceptibility to malware attacks and calls for careful configuration of corporate firewalls, AV tools, MFA-based identity verification, remote monitoring, extensive user training, and the development of security policies built on best practices. Progent's seasoned group of IT security solutions consultants can help you to plan, implement and manage an effective cybersecurity solution that protects critical IT resources in networks that incorporate telecommuters.
Firewalls allow companies to create a network environment that can be safely accessed by local users as well as by at-home workers, mobile employees, vendors, customers, and other stakeholders. Modern firewall devices permit you to assign and manage appropriate permissions to various classes of users and to expand your IT network and adjust your security profile as your business evolves and as network attacks grow increasingly sophisticated. Progent supports both new and older firewall devices from all major manufacturers like Cisco, Palo Alto Networks, WatchGuard, Juniper, SonicWall and Fortinet. For more information about Progent's firewall support services, see firewall configuration and support services.
Online Endpoint Security Monitoring makes it possible to watch over the disparate devices used by an at-home workforce and either block or identify and respond to modern threats like ransomware. With ProSight Active Security Monitoring services, a lightweight software agent is put on each protected endpoint device, watching all activity and utilizing advanced machine learning from SentinelOne to detect new attacks on arrival. When an attack is discovered, ProSight Active Security Monitoring immediately disconnects the infected device from the corporate network to contain the malware. Because the ProSight Active Security Monitoring agent is autonomous, endpoints remain protected even when they are not connected to the Internet. Progent is a SentinelOne Partner, dealer, and integrator. For details about ProSight ASM, see remote endpoint monitoring for an at-home workforce.
Progent's Duo MFA Service Plans incorporate Cisco's Duo technology to protect against password theft through the use of two-factor authentication. Duo supports single-tap identity verification with Apple iOS, Google Android, and other out-of-band devices. Using Duo 2FA, whenever you sign into a protected application and give your password you are asked to verify who you are via a unit that only you possess and that is accessed using a different ("out-of-band") network channel. A broad selection of devices can be used as this second means of ID validation including a smartphone or wearable, a hardware/software token, a landline telephone, etc. You may designate several validation devices. To learn more about ProSight Duo two-factor identity authentication services, go to Duo MFA two-factor authentication (2FA) services for an at-home workforce.
Security Audits can evaluate the exposure of your network to all types of outside and local security threats for an environment that incorporates an at-home workforce. Progent can deploy online, automated cybersecurity analysis software for rapidly and affordably uncovering a broad range of security gaps that can be surfaced via the Internet. Progent's security audit consulting services, which can be managed by data security experts with advanced credentials such as CISA, ISSAP, and GIAC, can help you to audit your operations and policies and assess your WAN architecture to allow you to implement top-level security for your teleworkers.
Horizon3.ai's NodeZero PEN Testing Platform is a leading-edge penetration test (pentest) product family that can deliver autonomous threat assessment of your at-home environment as well as your internal and perimeter networks to help you find, prioritize, fix, and verify security weaknesses before threat actors can exploit them. Progent can assist you to use NodeZero to carry out thorough pentests of your network perimeter and your internal IT infrastructure so you can evaluate your current security posture. Progent's NodeZero experts can also assist you to harden your network security and can help you to design and implement a cohesive cybersecurity strategy that streamlines management and provides optimum protection for on-prem, cloud-based, remote, and perimeter IT assets. To find out more details about Progent's vulnerability analysis solutions powered by on NodeZero's penetration test platform, refer to Consulting Services for NodeZero's Pentest Platform.
Download White Paper: Securing a Work-From-Home (WFH) Environment
To view or download a white paper describing critical areas to focus on for protecting an IT environment that supports telecommuters, click:
Securing a Work-From-Home Network White Paper. (PDF - 2.4 MB)
Data Protection Solutions for Remote Workers
Data Protection involves saving and recovering vital information in order to prevent data loss and minimize recovery time in case of storage system failures due to hardware issues, programming glitches, user mistakes, malware, or other causes. Dependable data protection solutions can be particularly challenging to architect and maintain in hybrid environments that incorporate in-house data centers, public clouds, and an at-home workforce.
- Backup/Recovery strategies for teleworkers must cover multiple kinds of user-owned endpoint devices. Progent can provide fast remote access to consultants familiar with a broad array of products for backing up Windows, Apple and Linux/UNIX powered servers and desktops as well as notebooks, iPads and smartphones. Popular backup/restore products supported by Progent's backup/recovery experts include Barracuda Backup, Microsoft Azure Backup, DoubleTake Software, Acronis Backup and Recovery, Retrospect, and Time Machine. To back up resources spread throughout a hybrid network, Progent offers ProSight Data Protection Services (DPS), a managed backup/recovery subscription service that uses cloud-based storage and includes fine-grained recovery and unified management capabilities.
- Disaster Recovery/Business Continuity strategies typically anticipate scenarios that require a quick switch to telecommuting. Progent's senior disaster recovery planning experts and business continuity specialists can assist your business to produce, document and test a DR/BC plan that includes the process of moving to an at-home workforce.
Unified Management for Teleworkers
Microsoft has renamed and rebundled its endpoint management platforms under the name Microsoft Endpoint Manager, which includes Intune for cloud-based management of mobile and remote devices and Configuration Manager for managing onsite computers. Endpoint Manager features a centralized platform for safeguarding critical information by controlling onsite, mobile, and at-home endpoint devices.
Microsoft Intune
Intune is part of Microsoft's Endpoint Management suite that also includes Configuration Manager. Intune is a cloud service for managing and protecting mobile devices and software. Remote endpoint computers can be user owned or company owned. Network admins managing the enrolled endpoint devices of telecommuters can use Intune to deploy and authenticate applications on managed devices, push updates and certificates, set up policies for permission to access data and resources, manage passwords, establish VPN connections, determine how home-based workers share information, establish threat protection, ensure security compliance, and delete corporate data from missing, stolen or deactivated devices. Intune can be used with Apple iOS, Google Android, Windows, and macOS/OS X devices. To learn about Intune and to find out how Progent can assist you to use Microsoft's Endpoint Management to administer the endpoint devices of your teleworkers, visit Intune mobile endpoint management expertise.
VMware Workspace ONE
VMware Workspace ONE is an advanced centralized MDM product that allows network managers to keep off-premises endpoint devices up to date and secure. Workspace ONE incorporates VMware AirWatch technology for unified endpoint administration plus VMware's Horizon virtual software delivery technology for authorization control, app management, and setup management of endpoint computers. Workspace ONE runs with endpoints based on Windows 10, macOS, Apple iOS, Google Android, Chrome OS, or leading distros of Linux. VMware Workspace ONE is available by subscription as a cloud service or as an on-premises product through a one-time purchase. Key features of VMware Workspace ONE include rapid over-the-air provisioning of new laptops, immediate onboarding of new users, policy set up and enforcement for all classes of endpoints, aggregated management reporting and performance analytics, email encryption, and integration with Microsoft applications and cloud products. To find out about Progent's support services for VMware Workspace ONE, refer to VMware Workspace ONE remote endpoint management consultants.
Contact Progent for Telecommuter Expertise
To get in touch with Progent about creating and managing an efficient telecommuter environment for your Denver, Colorado organization, phone
An index of content::
VMware VDP Backup, Engineers
VMware VDP Backup, Specialists
Progent offers affordable online support from IT engineers with expertise in a wide array of products and technologies that deliver solutions for protecting Windows, Apple Mac, and Linux/UNIX servers and workstations plus notebooks and handhelds. Progent can provide consulting support for leading data protection platforms including Acronis Backup and Recovery, Barracuda Backup, Altaro VM Backup, Backup Exec, BackupAssist Software, HP Data Protector, Double-Take Software, Mozy, Retrospect for Macintosh, Time Machine, VMware Data Recovery, and Oracle Solaris FLARs. Progent's consultants can help you to deploy, enhance, or troubleshoot backup/restore systems for a variety of architectures including on-premises, edge to datacenter, cloud-based, or a mix.
Emergency Microsoft Teams and Cisco UC Technology Professional
Professionals Microsoft Teams mobility
Progent can assist your business to design a migration to Teams from Skype for Business Online or Lync Server and configure, administer, and troubleshoot a cloud or mixed implementation of Microsoft Teams. Progent can assist you to connect Teams with Microsoft Office and Microsoft 365 apps, Exchange, SharePoint Online, and your phone system.
Online Consulting Windows and Solaris
UNIX with Windows Online Help
Progent can help you to plan and execute an efficient transition from a UNIX-based IT environment to a network based on MS Windows and suited for running Microsoft's popular office productivity suites, commercial applications, and developer platforms. Progent's UNIX, Windows and Cisco engineers and application experts can assist you to preserve your information and minimize productivity discontinuity by designing an effective transition plan that preserves your existing assets in UNIX software and infrastructure. UNIX-to-Windows transition consulting expertise offered by Progent include evaluation of existing environment, migration planning and testing, Exchange migration services, data and application transition, and processor and storage migration and consolidation.
Sun Solaris Remote Professional
Services Linux Remote
Progent provides nationwide urgent technical support and consulting services for businesses who run UNIX, Linux, or Sun Solaris networks or whose IT systems feature a combination of UNIX and Microsoft Windows products. Online network consulting provides optimum return for your IT budget by protecting client efficiency and shortening the time charged for computer analysis and repair. Advanced online support technology and skilled service specialists and engineers combine to enable Progent to solve most IT problems without wasting time and money by traveling to your site. In the vast majority of cases your network problems can be dealt with by telephone or via a mix of telephone help and online connectivity. Progent can make available Cisco certified CCIE infrastructure experts and CISSP and ISSAP premier security professionals to help with the toughest network issues.
Network Consultants Cisco Firepower URL Filtering
Award Winning Cisco Firepower 4100 Series Firewalls Professionals
The new Cisco ASA 5500-X Series of firewalls with Firepower Services deliver substantially more performance than Cisco's earlier PIX and ASA 5500 firewalls and have superseded the ASA 5500 and PIX security appliances for new deployments. Progent's Cisco-certified CCIE network experts can assist you to manage your current PIX or Cisco ASA 5500 security appliances and migrate efficiently to ASA 5500-X firewalls with Firepower Services. Progent can also help your business to design, configure, tune, administer and troubleshoot firewall environments built around ASA 5500-X firewalls with Firepower Services.
Open Now Migration Consulting Windows Server 2000
Microsoft Windows 2000 Information Technology Consulting
Progent's certified Microsoft Windows 2000 consultants can help you optimize the functionality of your existing Windows 2000 Servers and can streamline system administration, offer technical support and repair, and enhance security. Progent can also help you create, rationalize, and implement a plan to upgrade from Microsoft Windows Server 2000 to Windows 2003 Server. Progent is expert in setting up pilot installations to reduce the technical risk involved with migrating to Windows 2003 Server by identifying potential hardware and application compatibility problems.
24 Hour Windows 7 Services
Consultant Windows 7
Progent's Microsoft certified consultants can provide offsite and onsite support services to assist you to manage, maintain, and troubleshoot computers based on Windows 7 and can also provide assistance with upgrading to Windows 8.1 or Windows 10 from Windows 7. Progent offers expertise with change management, data and identity protection, disaster recovery, online connectivity, smartphone and tablet management, Wi-Fi network design, and 24x7 network monitoring and alerts.
Microsoft Exchange 2003 Upgrade Remote Technical Support
Exchange 2003 Upgrade IT Consultant
Progent's Microsoft certified consultants can show you how to design and implement an efficient in-place Exchange Server 2003 migration strategy that minimizes network downtime, simplifies ongoing service requirements, and makes your Microsoft Exchange Server 2003 easy to administer. For complex multi-server or multi-location migrations, Progent has the knowledge and experience to complete your project quickly and economically. Progent's Microsoft Exchange 2003 support, troubleshooting, and design services include expertise with the integration of outside vendor add-ons to Exchange 2003 Server that are best aligned to your business goals.
Consultants ProSight Remote Network Management
Emergency SentinelOne Cybersecurity Consultant
Progent's ProSight portfolio of managed IT services are geared to offer organizations who have small in-house network support staffs with affordable help from enterprise-class management platforms and technical experts. Advantages of Progent's ProSight catalog of managed IT services include fixed network maintenance costs, smart automation of common management processes, ongoing absorption of the latest technology, graceful transition from older technology to current solutions, close fit between computer technology with business goals, guidance from seasoned network consultants, and freeing up management to concentrate on business issues rather than ever-changing computer technology.
.NET Raspberry Pi Design Firms
Microsoft Certified .NET macOS Programming
Progent's application experts have worked for two decades with .NET tools and the Visual Studio development system and can create or update .NET apps quickly and at low cost.
Co-Location Consultants
Immediate Professional Hosting
Progent's data center support services are designed for businesses with hardware located at Internet Data Centers or data center co-location hosting sites and requiring timely on-site assistance at the colo facility as well as off-site help from Microsoft and Cisco Premier professionals. Progent offers a complete range of Internet Data Centers and IDC and colocation support services such as system architecture evaluation, Windows and Linux server installation and support, troubleshooting for server and communications networking, design and deployment of fault tolerant configurations, defining and deploying layered security structures, firewall integration and troubleshooting, configuring load balancing environments, and planning fault tolerant server and storage clustering systems.
Dynamics GP 2015 Security Engineers
Emergency Dynamics GP 2015 SQL Server Analysis Services Development Firm
Microsoft Dynamics GP 2015 R2 (formerly Great Plains) features a new design that enhances cloud readiness, works with popular handheld devices, permits single sign-on with Azure AD, and strengthens security and compliance. Dynamics 2015 R2 also streamlines management reporting, includes nine new Workflows, expands the Web Client, and delivers over 100 improvements to its library of applications. Progent's team of Microsoft-certified and Cisco-certified consultants offer the broad knowledge and hands-on experience to resolve the many technical and business issues associated with deploying and managing Microsoft Dynamics GP 2015 R2 and can assist your organization to perform a smooth migration that will maximize the business value of your investment in this mission-critical platform.
NotPetya ransomware hot line Professionals
Consulting Services Dharma ransomware hot line
Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery consultant who can assist you to contain the spread of an active ransomware attack. Call 800-462-8800
SQL Server 2008 Consultants
Microsoft SQL 2008 Server Outsourcing
Microsoft SQL Server 2008 offers indispensable, standardized tools to IT professionals and network users, lessening the complexity of designing, deploying, administering, and accessing enterprise information and database programs on platforms ranging from handheld devices to enterprise information networks. The complexity and interconnectivity demands of Microsoft SQL Server 2008 require an IT consultant with real-world expertise and wide knowledge in designing and building information-based, end-to-end business technology applications. The expertise of Progent's Microsoft-certified technical team, with an average of more than 10 years of professional work supporting Microsoft technology, ensures you success in planning, deploying and supporting Microsoft SQL Server 2008 solutions that are seamlessly integrated with the Microsoft .NET platform.
Urgent Consultants Dynamics GP Customization
Consulting Services Dynamics GP BizTalk Adapter
Progent's seasoned solution designers and programmers can help your company to create enhancements to Microsoft Dynamics GP that address the special requirement of your organization while retaining the benefits of Windows integration and connectivity. Progent can also offer help with a variety of software development technologies that can be utilized to build integrations with Microsoft GP. These integration tools include Microsoft Dexterity, Modifier with VBA, Visual Studio Tools for Microsoft Dynamics GP, Continuum, eConnect, Web Services for Microsoft Dynamics GP, and Integration Manager.
Remote Technical Support Windows Server 2008 Hyper-VI
Microsoft Windows 2008 R2 Support Outsourcing
Windows Server 2008 R2 features high levels of performance, security, availability, scalability, and versatility that accelerate output of local, branch office, and mobile users. Progent's Microsoft-certified experts can provide cost-effective remote engineering, technical support, and training services to assist you to design, execute, and maintain Windows Server 2008 R2 in order to add significant strategic value to your network.
Amazon cloud integration Integration Firm
Amazon cloud AMI Integration Companies
Progent can provide affordable remote support to assist businesses to integrate Amazon AWS cloud services including Amazon EC2 for virtual server hosting, Amazon S3, and Glacier. Progent can help you with every phase of Amazon AWS migration and troubleshooting including requirements analysis, readiness assessment, architectural design, pilot testing, deployment, centralized administration, performance tuning, software license management, backup/restore mechanisms, and security strategies.
Cisco Firewall Upgrade Engineer
Cisco Firewall Upgrade Consultant Services
Progent's Cisco CCIE-certified network infrastructure experts can help your organization to manage legacy PIX 500 or ASA 5500 firewalls or migrate to Cisco ASA 5500-X security appliances. Progent can also assist you to set up, administer, upgrade and debug Cisco ASA 5500-X security appliances with Firepower Services.
Macintosh OS X Consultants
Macintosh OSX IT Consultants
Progent's experts offer Apple macOS and Mac OS X users a range of services including workstation support, Apple macOS and OS X consulting, Apple Mac integration with Windows environments, Entourage and Exchange Server expertise, network protection services, and one-on-one training. Progent can help businesses to upgrade to macOS from Mac OS X or other earlier editions of OS X and Progent can offer help with Apple Mac applications. Progent can also help you with iPhone integration and Apple iPad management, or migrating to Apple's iCloud services. For business networks built solely on macOS or OS X or for systems with a combination of Mac, Linux and Windows based servers and desktops, Progent's Apple, Cisco, and Microsoft consultants have the experience and depth to deal with the difficulty of planning, integrating and maintaining a network environment that is available, safe, efficient and able to achieve your organization's business goals.
Top PEN Testing Network Intrusion Penetration Testing
Stealth Penetration Testing Auditing
Stealth penetration checking is a key part of any overall network security plan. Progent's security professionals can run extensive intrusion tests without the knowledge of your organization's in-house IT staff. Unannounced penetration checking uncovers whether existing security monitoring systems such as intrusion incident alerts and event history monitoring are properly configured and consistently observed. Progent can provide continuous autonomous PEN testing to define your internal/external attack surface and to detect ways that vulnerabilities, improper configurations, compromised credentials, overlooked patches, and dangerous product defaults can be combined by threat actors into the multi-vector attacks common to modern versions of ransomware.
Ekahau Insights Wi-Fi Network Troubleshooting Network Consulting
Integration Services Ekahau Analyzer Wi-Fi Network Troubleshooting
Progent's Ekahau-certified Wi-Fi site design experts can help you to design, implement, enhance, manage and troubleshoot a Wi-Fi solution optimized for your venue. Progent offers remote or on-premises expertise for Ekahau Pro for predictive Wi-Fi planning, Ekahau Sidekick for on-premises RF signal analysis, Ekahau Analyzer for resolving RF signal issues, and Ekahau Insights for tracking the health of multiple Wi-Fi sites.
Computer Consulting Services Documentation
Service Database Information Technology Consulting
Progent uses an enterprise-class service reporting system that stores and organizes complete documentation for all delivered services. Unlike many freelance consultants or local support organizations who provide minimal documentation or details of tasks performed, each service provided by Progent is accompanied by comprehensive documentation. Each Progent staff member has use of the support documentation sent by each staff member to each client. The discipline of documenting and archiving support records allows more efficient support and avoids a slew of typical problems such as when a support customer is effectively held hostage to a consultant who refuses to let go of vital service information.
Duo Two-factor Authentication (2FA) On-site Technical Support
IT Services Two-factor Authentication (2FA)
Progent's Duo service plans utilize Cisco's Duo technology to protect against password theft through the use of two-factor authentication (2FA). Duo supports one-tap identity confirmation with Apple iOS, Android, and other out-of-band devices.
Top Quality Helpdesk for Telecommuters Support and Setup
At Home Workers Integration Support
Progent has 20 years of experience helping small and mid-size companies to design, deploy, optimize, administer, and troubleshoot computer networks that support telecommuters.
Windows and macOS coexistence IT Consulting
Mac and Windows Active Directory Technology Consulting
Progent's service experts in Apple OS X and Microsoft Windows technology can help you integrate Mac and Windows computers into seamless networks with resource sharing and workgroup support. Enabling productive cooperation among a mix of servers and workstations powered by Mac OS and Microsoft Windows calls for extensive knowledge of and background with Apple Macintosh and Windows technology. Progent's experience in Microsoft and Macintosh consulting makes it possible to offer expert assistance to businesses that depend on these technologies to keep their strategic edge. Progent's consultants can also help your business to integrate Apple's iPhones and iPads with your Windows environment.
Technical Support Offsite Workers Endpoint Management
Offsite Workers Endpoint Management Integration Services
Progent can help small and medium-size organizations to install centralized endpoint management platforms for administering endpoint devices used by teleworkers.
Computer Engineer SCCM and Exchange
SCCM Software Inventory Online Troubleshooting
System Center Configuration Manager automates application and device deployment and updating, streamlines security and compliance settings control, keeps track of network assets, protects against company data leakage, performs health reporting, enables secure end-user self service, and offers a common control mechanism for administering multi-operating system networks based on on-prem, cloud, or hybrid deployment models. Progent's Microsoft-certified SCCM consulting team and Microsoft Azure cloud experts can assist businesses of any size with any aspect of planning, implementing, using and repairing a SCCM deployment for on-premises, cloud, or hybrid networks.
Troubleshooting Gentoo Linux
Redhat Linux Consultant Services
Progent's Linux support experts offer small and mid-size businesses and developers help with administering and supporting Linux computers that run with Microsoft-based networks. Progent offers your business contact with Linux experts, support professionals premier by Microsoft and Cisco, and security experts with CISM credentials. This broad array of expertise offers you a convenient single consulting firm to show you how to create and maintain a secure and reliable cross-platform connectivity and communications solution that supports Linux and Microsoft interoperability by integrating Windows with leading Linux derivatives including RedHat Linux, SUSE, CentOS, Ubuntu Linux, PCLinuxOS, fedora, Gentoo, Mandriva Linux, Debian-GNU, and Slackware Linux.
Microsoft Dynamics Programming Companies
Designer VBA
If you need assistance creating, enhancing, or repairing business aplications for Windows, Linux, or the Web, Progent's expert team of programmers, database architects, and project managers can help ensure you get the job completed on time and within budget. Progent's experienced software programmers offer cost-effective and efficient online help for projects as simple as creating Vidual Basic scripts for Office Excel or as large as rolling out mission-critical database applications built on Microsoft SQL Server ,Oracle, or MySQL.
Remote Computer Support Services
Remote Network Support Specialist
For medium-size companies looking for network consulting services, Progent offers a variety of options such as local service, remote support, off-site Call Center, 24x7 support with automatic system monitoring, temporary staff augmentation, business relocation services, software programming, and professional consulting. For midsize companies in California or other areas covered by Progent's onsite consultants, Progent offers professional on-premises help for solving technical issues quickly and economically.
Engineer Microsoft Windows 10 ADK
Small Business Computer Consulting Firm Microsoft Windows 10 Upgrade
Progent's Windows consulting experts can assist businesses of any size to evaluate Windows 10 or to migrate to Windows 10 from any earlier version of Windows. Remote and on-premises assessment and migration services for Microsoft Windows 10 offered by Progent's experts include Return on Investment estimates, project supervision, application compatibility testing, pilot systems, virtualization architecture, Cloud solutions, mobile device management, teleworker connectivity, data and identity security, automated deployment and management, infrastructure design, Wi-Fi support, business continuity planning, custom training for IT support personnel and end users, and post-migration Call Center support services.
IT Consulting Solaris
Solaris Support
If your company computer system mixes Sun Solaris platforms with MS Windows, Progent can help you to incorporate your IT resources into a cohesive network that allows all your OS platforms to run side by side for simple management, transparent information exchange, high dependability, superior performance, and tight security. Progent's Solaris and Microsoft Windows coexistence support services include network infrastructure integration and service, support for Microsoft Windows services for UNIX (SFU), online network monitoring and management, online network support and troubleshooting, on-site technical support, and Contact Center services.
On-site Support Hyper-V 3.0 Virtual
Onsite Technical Support Hyper-V 3.0 Virtual
Widows Server 2012 R2 Hyper-V advances the power of virtualization in important areas including multitenancy, agile network infrastructure, cloud support, expandability and performance, and fault tolerance. Progent's Microsoft-certified consulting experts can assist your company to benefit from Windows Server 2012 R2 Hyper-V to deploy and manage virtual servers to reduce IT costs and improve availability.
CISM Information Technology Consulting
Computer Security CISM Certified Cybersecurity
Progent can provide the expertise of CISM Certified security professionals. The Certified Information Security Manager (CISM) organization defines the basic competencies and worldwide standards of performance that IT security managers are expected to learn. CISM provides business management the assurance that consultants who have earned their CISM certification possess the experience and capability to provide effective security management and consulting services.
Microsoft and Cisco Authorized Expert NoderZero Threat Assessment Compliance Auditor
NodeZero Cybersecurity Penetration Testing Consulting
Progent's certified cybersecurity experts can perform NodeZero-based penetration tests to verify your security monitoring and protection tools and policies are correctly set up and effective.
MSP360 SQL Backup Integration Services
MSP360 VM Backup Consultant
Progent's data protection experts can assist you to create, deploy and administer a backupup/restore plan built around MSP360 Backup technology to protect your assets residing on any major public cloud. Progent offers end-to-end monitoring and remote management to protect against data loss resulting from user miscues, system glitches, ill-intentioned insiders, and external assaults like ransomware.
CISM Forensics Services
CISM Certified Cybersecurity Security Firm
Progent offers the expertise of CISM Premier security professionals. The Certified Information Security Manager (CISM) organization defines the core competencies and global standards of performance that IT security managers are required to learn. It gives executive management the assurance that those who have earned their CISM credential have the experience and capability to provide efficient security administration and support services.
Microsoft Dynamics GP Migration Planning Professionals Akron, OH
Consultant Dynamics GP Upgrade Planning Akron
Progent's consultants have supported Microsoft Dynamics GP and Great Plains software for more than 20 years and Progent has delivered system integration, customization, training, and troubleshooting services since the platform's debut. Progent offers advanced expertise for upgrading legacy Dynamics GP/Great Plains ERP systems. Progent can help your business to design, test, and carry out an efficient upgrade from a an outdated version of GP to the current edition of Dynamics GP.
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