Denver At Home Workers Solutions Support and Consulting
Solution Planning, Implementation, Administration and Call Center Consulting and Support Services
Enlarging your telecommuter workforce may have a major impact on network infrastructure, security, and company workflows. Progent has 20 years of experience helping businesses of all sizes to plan, deploy, manage, tune, and troubleshoot IT environments that support a remote workforce. Progent can assist your Denver organization to pick the appropriate tools and follow leading practices in building and operating a safe virtual office solution for telecommuters that facilitates teamwork and delivers top business value. Progent offers support services that go from as-needed expertise for helping you over challenging IT bottlenecks to full project management or co-management to help you successfully complete mission-critical tasks.
Progent's consultants can help Denver, Colorado companies to with any aspect of creating a high-performing work-from-home environment by delivering network infrastructure configuration services, VoIP PBX troubleshooting, voice/video conferencing integration, collaboration platform customization and training, public cloud connectivity, helpdesk augmentation, security and compliance, data protection solutions, and centralized management.
Infrastructure for an At-Home Workforce
Setting up the network infrastructure required to support an at-home workforce can be especially complicated if you have to manage a combination of worker-owned hardware like PCs and laptops, routers, and wireless appliances from an assortment of manufacturers and with a variety of operating systems and firmware levels. Progent's background delivering online help for both outdated as well as modern technologies in virtual office solutions enables you to make efficient use of your existing infrastructure and offers ready access to expertise for implement essential updates. Support services available from Progent to help your company to implement a productive work-at-home infrastructure include:
- VPN technology makes it possible to create a safe tunnel for authorized at-home employees to use IT assets situated at your company datacenter or in a public cloud. Progent's consultants can assist your company to configure and manage VPN connections between your at-home workforce and your various IT resources by providing remote VPN configuration support. For organizations using Cisco's ASA security appliances, Progent's Cisco-certified ASA Firewall experts can help your telecommuters to set up Cisco's AnyConnect software for secure VPN connections for a wide selection of devices including Windows, macOS, Apple iOS, Linux, and Android.
- Virtual Desktop Infrastructure (VDI) platforms enable a teleworker to see and use a remote PC's desktop. This gives IT managers significant control over the computing environment of telecommuters and ensures remote users a consistent and more productive experience. Progent's VDI services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops VDI consulting.
- Routers attach home networks to the Internet and support VPN tunnels, local wireless networks, and firewall services. Progent offers top-tier remote consulting for configuring routers from a range of vendors. See router configuration support from Cisco-certified experts.
- Home Wi-Fi networks, often shared by families and visitors, are commonly used by telecommuters to access their router for work. This can cause throughput and security problems. Progent can help businesses to resolve these issues by providing services like Aironet integration expertise, Cisco-certified Meraki WiFi installation consulting, and Ubiquiti Unifi wireless access point setup help.
- Internet connectivity solutions impact the performance and reliability of connections between telecommuters and the corporate network. Mission-critical applications may demand backup Internet connections in case the primary connection breaks. Progent can provide expertise for picking Internet service providers, picking appropriate bandwidth and data volume offerings, and configuring high-availability Internet access. Refer to Internet access integration services.
IP Voice Solutions for Telecommuters
Extending the company phone system to include remote users is critical to maintaining a productive at-home workforce. A broad range of cloud-based digital PBX products are popular with SMBs to support teleworkers. Many enterprises depend on Cisco's current or older products for IP voice solutions. Progent can help organizations of any size to design or tune a remote VoIP service that delivers the flexibility, transparency and security needed for teleworkers. Progent's Cisco-certified CCIE IP Voice experts offer high-level support to help organizations optimize their existing Cisco VoIP systems to handle a growing remote workforce.
- Cisco Unified Communications Manager (CUCM) extends enterprise IP telephony features to devices like IP phones, media processing platforms, VoIP gateways, and mixed media apps deployed across the network. Unified Communications Manager manages additional combined media services like messaging, voice/video conferencing, and team collaboration networks. For details about Progent's Cisco Unified CM or CUCM expertise, refer to Cisco Unified CM expertise.
- Cisco CallManager is Cisco's earlier call-processing agent and has been replaced by CUCM. Progent's consultants can assist your company to support your existing CallManager deployment or upgrade smoothly to Cisco's current IP telephony solutions. To learn about Progent's support services for Cisco CallManager and Cisco's other early IP voice platforms, visit Cisco CallManager consulting.
- Cisco IP Gateways provide integration with PSTN networks and with users operating outside the corporate firewall such as telecommuters. Progent offers expert support for Cisco's legacy IP gateways including the UC520, UC540 and UC560 series and for modern Cisco SIP gateways. See Cisco SIP gateway configuration consulting.
- Additional VoIP Products supported by Progent's consultants include Vonage, RingCentral and 8x8. Progent can assist you to enhance your WAN infrastructure to work with these VoIP solutions and deliver on-demand deployment and debugging services.
Voice/Video Conferencing for Telecommuters
A broad range of voice/video conferencing products from major technology companies enable online meetings, video and voice conferencing, chat sessions, and screen/content sharing for both onsite workers and telecommuters. Many organizations utilize multiple products to meet the needs of their different partners and customers. Progent can assist you to manage your current conferencing ecosystem and enhance the engagement of your remote employees.
- Skype for Business is Microsoft's popular communications platform that enables real-time presence, IM, voice and video calling and conferencing as well as the transparent integration of these capabilities within Office desktop and Microsoft 365 applications such as PowerPoint, Word, Excel and Outlook. Progent can provide the expertise of Microsoft-certified specialists who can assist you to set up and manage Skype for Business client software to accommodate your at-home workforce. For details about Progent's support services for Skype for Business, see Skype for Business integration experts.
- FaceTime is Apple's group video calling platform for iOS and Mac devices. FaceTime runs on Wi-Fi or cellular Internet connections. Newer versions of FaceTime allow as many as 32 simultaneous users for voice/video sessions. To learn more about Progent's support services for FaceTime, refer to Progent's FaceTime configuration expertise.
- Webex Meeting Center supports online conferencing for virtually all computing devices. Delivered via Cisco's Webex Cloud platform, Webex services include sharing discrete content or screens, presentations that incorporate rich media such as Microsoft PowerPoint, session capture, plus revision and playback for future reference. To learn more about Progent's consulting expertise for Webex and for other video conferencing solutions from Cisco, see Progent's Webex Meeting Center support services.
- Teams is Microsoft's follow-up for Skype for Business. Teams acts as a hub for conversations, contacts, and information with features that include voice/video calling, persistent chat, plus data sharing. To learn more about Progent's consulting services for Microsoft Teams and for additional Office 365 apps, see Progent's Microsoft Teams consulting services.
- Additional Voice/Video Conferencing Platforms supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver configuration and troubleshooting expertise for these conferencing platforms and assist you to optimize your network infrastructure to run them.
Microsoft Integrated Collaboration Software for Remote Workers
Microsoft's collaboration products are closely integrated with Microsoft's familiar Office suites, providing a rich environment of applications that create a consistent user experience for exchanging data and ideas across a corporate network and on a broad selection of endpoint devices. Progent has delivered online consulting support for Microsoft SharePoint and Exchange since their original releases and can assist businesses to configure these flagship collaboration platforms to optimize the effectiveness of your remote workers.
SharePoint uses web sites to allow collaboration and information delivery by offering policy-based access to content, workflow, and utilities for searching through enterprise-wide business data. SharePoint permits you to build protected portals that enables remote workers to see and edit aggregated business intelligence via Wikis, Blogs, social networking sites, and Web Parts (Widgets). To find out about Progent's SharePoint expertise, refer to SharePoint integration and development consulting.
Exchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. For information about Progent's Exchange expertise, refer to planning and configuration consulting services for Exchange.
OneDrive is Microsoft’s shared cloud-based storage service, similar to GoogleDrive. Remote workers can store files to the OneDrive service, and colleagues can access them safely via a web browser. Included with Microsoft 365, OneDrive allows home workers to co-edit documents. Revisions created offline are uploaded when you go back online. For information about Progent's consulting services for Microsoft OneDrive, see Microsoft Onedrive integration experts.
Cloud Integration Services for Teleworkers
Progent offers advanced remote assistance for enabling businesses to create, manage and troubleshoot integrated hybrid network models that combine physical data centers, teleworkers, branch offices, plus public cloud services. Progent offers expertise for all types of public cloud service such as Infrastructure as a Service (IaaS), Platform as a Service, and Software as a Service (SaaS). Progent can help remote workers fix issues with public cloud connectivity, identity, and cybersecurity.
Microsoft Azure is a leading platform for cloud software and services that allows you to use IT infrastructure, virtual servers, and key applications hosted on Microsoft's massive cloud. Azure includes over one hundred cloud-based services such as the ability to host Windows and Linux-based virtual machines, on-demand cloud storage, email and messaging, app development with Visual Studio, and data protection. Progent can help you to set up VMs on Azure Virtual Machines, configure storage on Azure Storage services, unify identity management with Azure Active Directory, and plan backup and recovery systems with Azure Backup. Progent's cloud experts can also help you establish protected connections to Azure services for teleworkers by setting up and troubleshooting firewall appliances and VPN IPsec tunnels. To learn about Progent's consulting services for Microsoft Azure, see Microsoft Azure consulting services.
Office 365, rebranded Microsoft 365, is Microsoft's popular suite of business productivity applications and cloud services available on a subscription basis. Microsoft apps and services are provided in a variety of plans designed for customers ranging from individuals and households to major enterprises. Progent offers quick and easy online access to consultants familiar with Office 365-compatible client devices based on Windows, Mac, iOS, and Google Android operating systems. Progent can assist you to assess the various subscription bundles offered with Office 365 and configure 365 apps for your telecommuters in a way that delivers top business value. For details about Progent's expertise for Microsoft Office 365, go to Microsoft Office 365 integration expertise.
Microsoft 365 Exchange Online is one of the most popular cloud-based applications in Azure-hosted Office 365 product line. Office 365 Exchange Online provides the benefits of lower spending for physical infrastructure, simplified management, on-demand scaling, high reliability, and other benefits associated with public clouds. Microsoft has engineered Microsoft 365 Exchange Online to run seamlessly with on-premises deployments of Exchange, enabling customers to build hybrid cloud/onsite networks. Progent's Exchange consultants are available for as-needed help to guide you through challenging technical roadblocks and also offer comprehensive project management outsourcing to make sure your remote workers have convenient and safe access to your Office 365 Exchange Online deployment. For details Progent's expertise for Microsoft 365 Exchange Online, refer to Office 365 Exchange Online configuration and support expertise.
Amazon AWS is a pioneer in the public cloud market and is the world's biggest provider of cloud-based services. Progent can provide rapid and economical online access to cloud connectivity consultants who can help your organization to plan, implement, manage, and troubleshoot hybrid IT networks that incorporate Amazon AWS cloud-based services with on-premises data centers and with other public clouds like Microsoft Azure. Progent also can provide access to Cisco-certified CCIE networking experts to assist your company to create a high-uptime network model so your employees have a productive computing experience whether they are working from your main office, a branch office, at home, or on the road. For details about Progent's support services for Amazon AWS, refer to Amazon AWS integration support.
Google Cloud (GCP) is a leading collection of public cloud services that offers Infrastructure-as-a-Service (IaaS) and Platform-as-a-Service products. Progent's certified Microsoft, Linux, and Cisco consulting experts can help you to extend your current IT assets with the Google Cloud, and Progent's database experts can show you how to make your mission-critical apps cloud ready so your at-home workers can take full advantage of Google Cloud services. Progent's consultants can help your business to deploy VMs on Google Cloud Compute Engine, design a cost-effective storage system with GCP Storage, and simplify identity control for teleworkers with Google Cloud Identity services. Progent's experts can also assist your organization to utilize GCP's management technology to administer and track your GCP environment. To learn, go to Google Cloud Platform (GCP) integration services.
Help Desk Call Center Support for Teleworkers
An emergency, company-wide changeover to a from-home business model, which might be driven by an epidemic or as an element of a business continuity process, can overstretch even the most efficient internal Call Center. Progent's Help Desk Call Center services make it possible for businesses of any size to outsource or expand their Call Center with Progent's online Technical Response Center (TRC) team.
- Progent's Standard Support Desk support services leverage Progent's extensive network of remote IT support specialists combined with world-class trouble ticketing and follow-up software to provide an affordable, advanced Call Center. Progent's Standard Help Desk Services offer an end-to-end solution that handles all aspects of online Level 1 PC support from service requests through trouble ticket generation, screen sharing, issue resolution, and reporting. A browser-based User's Service Portal enables at-home employees to track or revise their active trouble tickets, add details, and append screen captures or attachments. Technical support services are provided at a substantial price reduction off Progent's normal Level 1 technical support rates, and Progent makes available the option of fast hand-off to Level 2 and Level 3 IT experts to deal with advanced issues. For more information, go to Progent's Standard Helpdesk Services for small companies.
- Progent's Call Center Augmentation Service enables your company to expand your current Support Desk staff by sharing delivery of Help Desk Call Center services seamlessly between your in-house IT support staff and Progent's extensive pool of desktop support technicians and subject matter experts. Progent's co-managed Help Desk Call Center service is based on a co-sourcing support solution based on the leading professional services automation platform for managing help requests and trouble tickets, assigning responsibility, monitoring progress, and producing management reports. For information about how Progent's Support Desk Supplementation Services can enable your company to provide best-in-class desktop support to your teleworkers, go to Progent's Support Desk augmentation Services.
Security for Telecommuters
Telecommuters commonly run their own computers and work in a physically unsecured space. This worsens their vulnerability to cyber attacks and requires careful use of firewalls, remote monitoring, and the creation of security policies based on leading practices. Progent's seasoned team of certified data security experts can assist your business to plan, implement and administer a compliant cybersecurity environment that guards critical data in networks that incorporate telecommuters.
- Firewalls allow you to build a network that can be safely utilized by local users and by teleworkers, mobile users, vendors, clients, and the public. Next-generation firewall devices allow you to configure and manage different access rights to different classes of users and to scale your IT network and adjust your security as your business evolves and as network attacks become increasingly sophisticated. Progent supports both new and legacy firewall devices from all leading vendors like Cisco, Palo Alto Networks, Check Point, Juniper, SonicWall and Fortinet. To find out more about Progent's firewall configuration expertise, visit firewall support expertise.
- Remote Endpoint Monitoring makes it easy to watch over the disparate devices used by teleworkers and either block or spot and mitigate modern threats such as ransomware. With Progent's ProSight Active Security Monitoring services, a small-footprint agent is installed on each secured endpoint, monitoring all activity and utilizing state-of-the-art AI technology to identify zero-day attacks at inception. When a cyberattack is spotted, ProSight Active Security Monitoring instantly isolates the targeted endpoint from the corporate network to quarantine the threat. Since the ProSight ASM agent is autonomous, endpoints remain protected even when they are offline. For more information about ProSight ASM, see remote endpoint monitoring for at-home workers.
- Security Audits can assess the vulnerability of your information system to all classes of outside and local security threats for an environment that incorporates an at-home workforce. Progent can deploy remote, automated security inventory scanning for quickly and affordably uncovering a wide variety of security holes that can be found via the Internet. Progent's endpoint security assessment consulting services, which can be provided by data security experts with advanced credentials such as CISM, ISSAP, and GIAC, can assist your business to audit your operations and policies and assess your WAN architecture to enable you to implement top-level security for your remote workers.
Data Protection Solutions for Remote Workers
Data Protection covers saving and restoring critical data so as to avoid data loss and reduce restoration time in the event of storage system problems due to hardware breakdowns, software hiccups, human mistakes, malware, or other causes. Reliable data protection strategies can be particularly challenging to architect and manage in hybrid networks that incorporate in-house data centers, cloud resources, and at-home workers.
- Backup/Recovery strategies for at-home workers must address diverse kinds of user-owned endpoints. Progent offers fast online access to consultants familiar with a broad range of products for protection Windows, Apple and Linux/UNIX powered servers and desktop computers as well as notebooks, tablets and smartphones. Leading backup/recovery solutions supported by Progent's backup/recovery experts include Barracuda Backup, Azure Backup, Symantec Backup Exec, CrashPlan, Mozy, and Time Machine. To back up resources spread throughout a wide area network, Progent can provide ProSight Data Protection Services (DPS), a backup/recovery subscription service that uses cloud-based storage and includes granular recovery and unified management capabilities.
- Disaster Recovery/Business Continuity strategies typically envision circumstances that require a quick changeover to a work-at-home environment. Progent's expert disaster recovery preparedness consultants and business continuity planning consultants can help you to develop, document and validate a DR/BC strategy that addresses the process of switching to telecommuting.
Unified Management for an At-Home Workforce
Microsoft has rebranded and reshuffled its endpoint management products under the name Microsoft Endpoint Manager, which encompasses Intune for cloud management of remote devices and Configuration Manager for managing local endpoints. Microsoft Endpoint Manager offers a centralized environment for protecting critical data by controlling local, mobile, and home-based endpoints.
Microsoft Intune
Intune is a component of Microsoft's Endpoint Management family that also includes Microsoft Configuration Manager. Intune is a cloud-based service for managing and securing off-premises computers and applications. Managed endpoint devices can be personally owned or business owned. Network admins managing the enrolled endpoint computers of telecommuters can utilize Intune to provision and authenticate applications on managed devices, push patches and certificates, set up rules for permission to access information and networks, set passwords, establish VPN tunnels, determine how home-based workers share information, establish threat defense, verify security compliance, and delete sensitive information from lost, stolen or decommissioned devices. Intune can be used with iOS/iPadOS, Android, Windows, and macOS computers. For information about Intune and to find out how Progent can assist you to use this platform to manage the endpoint computers of your teleworkers, visit Intune teleworker endpoint management expertise.
VMware Workspace ONE
VMware Workspace ONE is a feature-rich unified Mobile Device Management platform that allows network administrators to keep offsite endpoints current and protected. Workspace ONE uses VMware AirWatch for unified endpoint management along with VMware's Horizon virtual application delivery platform for authorization control, app management, and configuration management of endpoint computers. Workspace ONE operates with devices powered by Windows 10, macOS, iOS, Google Android, Chrome OS, or leading distributions of Linux. VMware Workspace ONE is available by subscription as a cloud-based service or as an on-premises product via a one-time purchase. Key capabilities of Workspace ONE include rapid over-the-air provisioning of new notebooks, quick onboarding of new users, policy setting and enforcement for all classes of devices, aggregated management reporting and performance analytics, email encryption, and integration with Microsoft apps and cloud-based products. For details about Progent's support for VMware Workspace ONE, visit VMware Workspace ONE mobile device management consultants.
Contact Progent for Telecommuter Expertise
To contact Progent about building and maintaining an efficient work-from-home solution for your Denver, Colorado business, phone
An index of content::
Professional Business Continuity Testing
24-7 VLAN Test Lab Consulting
The Progent Test and Training Lab at the QTS (formerly Herakles) Data Center can be used for testing mission-critical applications, creating efficient migration methodologies, assessing and tuning performance, designing or validating business continuity solutions, resolving compatibility problems, and building training environments for the latest products and technologies. For Progent customers who lack adequate internal resources to assemble effective pilot environments, the lab reduces capital outlay and engineering risk and helps keep critical network initiatives on schedule.
Wi-Fi RF Coverage Maps Online Help
802.11x Wi-Fi Site Survey Professionals
Progent’s Wireless Site Survey helps you to plan and install a WiFi LAN adapted to your environment, providing you a WLAN that has the reception, speed, capacity, QoS, data protection, and roaming ability your company requires. Progent's Wireless Site Survey services are available either as an economical online service or as a more detailed onsite service.
Network Consultant MS SQL 2008
SQL 2008 Reporting Services Consultants
Progent's Microsoft-Premier SQL engineers offer a range of services to assist small businesses to plan, configure, administer, and troubleshoot SQL 2008 solutions in order to realize the optimum business advantage from Microsoft's advanced RDBM technology. In addition, Progent offers assistance with system architecture, enterprise-wide protection, and custom software programming to optimize the strategic advantage of your information investment.
wi-fi controller Remote Support Services
Technical Support Services 8540 wireless controller
Progent can help your business to deploy Cisco Wi-Fi controller appliances to manage and monitor Wi-Fi networks of any size. Progent can assist you to maintain and troubleshoot your current Cisco-based Wi-Fi environment or carry out a smooth upgrade to Cisco's modern wireless controller solutions.
Microsoft Exchange 2010 Upgrade Services
Exchange Server 2010 Upgrade Consultancy
Progent's Microsoft-certified network experts can help you to determine the benefits of Microsoft Exchange 2010 for your business and can help you to design and carry out an efficient migration to Exchange Server 2010 from Microsoft Exchange 2003 or Exchange 2007 Server that will provide quick ROI by increasing your productivity, lowering the expense of hardware and support, streamlining management, and integrating your key communications platforms.
Open Now Engineer Ubiquiti UniFi Controller management
Ubiquiti WiFi Professional
Progent offers fast access to the expertise of seasoned Wi-Fi specialists who can assist you to determine the advantages of Ubiquiti UniFi wireless APs for your company and help you to plan, install, manage, and troubleshoot your UniFi wireless network. Progent can also carry out a Wi-Fi site survey to help you to choose, configure, and place Ubiquiti UniFi Wi-Fi access points for your required coverage and throughput.
Technical Consultant Android and Outlook integration
Online Consulting Android and Outlook integration
Progent's seasoned group of network consultants and application experts have extensive experience delivering online and on-premises assistance for organizations of any size who need to incorporate Android phones into their information networks so that mobile clients can work together from virtually anywhere. Progent has the range of skills to resolve network problems that involve numerous vendors and that entail a mix of legacy and up-to-date technology. Progent provides affordable remote expertise to help you with any stage of planning, deploying, managing and troubleshooting your Bring-Your-Own-Device (BYOD) environment. Progent can deliver occasional technical support to help you to resolve particularly challenging technical issues, or Progent can provide outsourced or co-sourced project management services to ensure that you complete major network initiatives on schedule and on budget. Progent can help with on-premises, cloud-based, or hybrid networks and offers support for all major operating systems, apps, management utilities and network infrastructure. Progent also can provide specialized group or individual training to show you how to manage and operate Android phones and tablets efficiently.
Cisco and Microsoft Certified Experts MySQL and Windows Professionals
Microsoft and Cisco Certified Expert Oracle Enterprise Manager Consultants
Progent’s expert programmers, relational database architects, and project management consultants can help enterprise clients to carry out development projects for Windows, Linux, or Web applications. Progent's co-sourcing services include access to veteran project managers for high-level planning and project co-ordination or Progent can help customers plug expertise gaps by offering database designers and software programmers experienced in building line-of-business applications powered by SQL Server, Oracle, or MySQL. Progent's SharePoint Server experts can help businesses to incorporate SharePoint with additional applications such as SQL Server and Excel to create data-intensive intranets and web portals. Progent also can provide experience with web development technologies and can assist clients to create, enhance, repair, or migrate web-based applications to take advantage of the most current web technology.
Part-time CIO Information Technology Consultant
Emergency Technicians Part-time CIO
Progent's team of application experts offer in-depth consulting, custom programming, integration help, and online training for popular applications covering key areas including ERP and MRP, general accounting, business reporting, web commerce application design, and the Microsoft Office suite of business productivity software. As a Microsoft Partner with decades of background delivering high-level consulting services online, Progent can assist small businesses anywhere in the United States to avoid the lost productivity and expense associated with travel and on-premises visits without sacrificing the effectiveness of consulting support.
Citrix XenApp Online Consulting
Professionals XenApp Virtual Application Delivery
Progent's Citrix experts can help you to plan, deploy, administer, and support a virtual application delivery and management system based on Citrix XenApp. Progent's Cisco CCIE network engineers can help you optimize your infrastructure for distributing server and client-side applications, and Progent's datacenter management and support experts can help your organization to manage and maintain an off-site datacenter that features high availability, enhanced protection, and rapid disaster recovery.
Microsoft System Center Operations Manager Technology Consulting
Expert Microsoft Certified Specialist Monitoring and Reporting
Progent's Microsoft-certified consulting experts have over 10 years of experience planning, implementing, enhancing and troubleshooting SCOM solutions and can provide organizations of all sizes advanced online or onsite consulting support for SCOM 2012. Progent can help your company to design a topology for Microsoft SCOM 2012 servers that delivers the performance and availability needed to watch over your datacenter effectively, whether your datacenters are onsite, cloud-based, or a mixed environment. Progent's SCOM consultants can also assist you to install and customize System Center 2012 Operations Manager management packs based on best practices for monitoring network infrastructure as well as both Microsoft and 3rd-party applications and services. Also, Progent can provide responsive online or on-premises troubleshooting to assist you to fix serious problems uncovered by Microsoft SCOM 2012.
Consult Microsoft Azure enterprise hybrid cloud solutions
Microsoft Azure firewall configuration Coder
Progent can assist companies of any size to move any part of their network infrastructure to the Microsoft Azure cloud. This can simplify IT management and lower equipment expense. Azure offers a wealth of public cloud services and Progent can help you to evaluate the advantages and limitations of various cloud networking architectures supported by Azure. Progent can show you how to administer cloud-resident or hybrid cloud and local apps and network infrastructure and ensure that you avoid the typical mistakes small organizations make when migrating to the cloud. Progent can help you to set up VMs on Azure Virtual Machines, utilize cloud storage with Azure Storage, manage authentication with Azure Active Directory, and automate transparent backup services with Azure Backup. Progent can also assist you to configure firewalls and VPN connections and to integrate iPhones and iPads and Google Android handhelds.
Microsoft Exchange IT Services
Specialist Microsoft Exchange 2007
Progent's expert consultants can show you how to design and deploy a smooth in-place Microsoft Exchange 2007 migration plan that avoids network disruption, simplifies long-term support requirements, and makes your Microsoft Exchange Server 2007 easy to manage. For complicated multi-server or multi-site migrations, Progent offers the knowledge and experience to finish your move rapidly and affordably. Progent's Exchange Server 2007 support, repair, and design offerings include expertise with the configuration of third-party add-ons to Microsoft Exchange 2007 Server and the creation of unified messaging implementations based on Microsoft Exchange 2007 Server.
Microsoft System Center Operations Manager Specialist
24-Hour Comprehensive Event Management Computer Consulting
Small to middle size companies can now enjoy all the benefits of System Center Operations Manager and also have quick access to Progent’s Microsoft certified IT support professionals. With Progent's economically priced network support programs, mid-size businesses can select a simple co-sourcing package based on Microsoft Operations Manager with network monitoring, reporting, Help Desk and online troubleshooting or a complete 24x7 outsourcing solution. Progent supports Microsoft Operations Manager to provide small and midsize business information systems world-class reliability, protection and performance.
Tandberg Video Conferencing Consultancy
Polycom Telepresence Consultancy
Progent offers the expertise of a veteran consultant with extensive experience configuring, maintaining, and upgrading telepresence systems from top-tier vendors including Cisco, TANDBERG, Polycom, LifeSize, and Radvision. Progent's consultants can work with your in-house IT support team, your ISP, and your telepresence platform vendor to assist your organization increase the business value of your telepresence ecosystem.
Cisco Remote Access Support Firm
Cisco Access Point Technicians
Progent can assist you to deploy Cisco's networking products to build a solid basis for your local, private cloud, or hybrid data center and streamline operations in key areas including resource utilization, security and compliance, versatility, uptime, and recoverability.
Windows Server 2012 R2 Security Remote Troubleshooting
Windows Server 2012R2 Storage Spaces Professionals
Progent's certified professionals can help you to evaluate the business value of Windows Server 2012 R2 for your organization, develop test systems and migration plans, optimize your network infrastructure for local, multi-location, cloud-based, and hybrid environments, educate your IT support staff, develop an enterprise-wide security strategy, automate IT administration, assist with application development, and generate and validate a disaster recovery/business continuity plan.
Online Help Windows Server 2012 R2 Hyper-V
Virtual Server Hyper-V Online Support Services
Widows Server 2012 R2 Hyper-V enhances server virtualization in critical areas such as secure multitenancy, flexible infrastructure, cloud support, expandability and performance, and high availability. Progent's Microsoft-certified consultants can assist your company to benefit from Hyper-V to deploy and maintain virtual servers to cut IT expenses and enhance availability.
Remote Troubleshooting ISA 2004 Enterprise Edition Server
Microsoft Proxy Server IT Consultants
Progent's Microsoft-certified ISA Server consulting experts have extensive experience creating corporate security solutions for information systems with many locations, mobile users, and mission-critical web-based applications. A Progent ISA 2004 Firewall consultant can help your small company design and deploy a configuration of ISA Server 2004 that supports your information protection needs without limiting your productivity.
SCCM 2016 Boundary Groups Information Technology Consulting
Top Rated SCCM 2016 MDM Computer Engineer
System Center Configuration Manager 2016 automates application and device deployment across multiple sites, streamlines compliance settings control, keeps track of network resources, guards against company data leakage, performs network health monitoring, allows safe end-user self service, and offers a single point of control for managing mixed-OS networks running on-premises, cloud-centric, or hybrid deployment topologies. Progent's Microsoft-certified SCCM 2016 consulting team and Azure cloud integration specialists can assist you with any facet of designing, installing, operating and repairing a SCCM 2016 deployment for local, cloud-based, or hybrid networks.
Support and Help Offsite Workforce Collaboration Software
Offsite Employees Collaboration Software Online Help
Progent can assist small and medium-size organizations to deploy collaboration applications to enable their at-home workers to engage in positive interaction with fellow workers and other stakeholders.
Microsoft Exchange 2010 Upgrade Specialists
Consultant Services Exchange Server Upgrade
Progent's Microsoft-certified consulting experts can assist you to assess the value of Microsoft Exchange Server 2010 for your company and can assist you to plan and carry out a smooth upgrade to Microsoft Exchange 2010 from Microsoft Exchange Server 2003 or Exchange Server 2007 that will offer fast payback by increasing your productivity, cutting the expense of equipment and service, simplifying management, and integrating your key communications platforms.
System Center MOM Consulting
Operations Manager Computer Engineer
Progent's Microsoft-certified consultants have more than 10 years of background designing, implementing, optimizing and fixing System Center Operations Manager environments and can provide companies of all sizes advanced online or onsite consulting support for SCOM 2012. Progent can help your company to design a topology for SCOM 2012 servers that delivers the responsiveness and availability needed to watch over your IT resources effectively, whether your infrastructure are onsite, in the cloud, or a hybrid solution. Progent can also help you to import and set up Microsoft SCOM 2012 management packs according to best practices for tracking network infrastructure as well as both Microsoft and 3rd-party apps and services. Also, Progent can deliver responsive remote or onsite troubleshooting to assist you to fix critical problems uncovered by System Center 2012 Operations Manager.
Network Management Outsourcing Specialists
Consulting Ransomware Protection
Progent's ProSight family of managed IT services are intended to provide organizations who have minimal in-house network support teams with low-cost access to enterprise-class management platforms and technical expertise. Benefits of the ProSight catalog of managed IT services include flat-rate network maintenance costs, smart automation of routine administrative tasks, continual adoption of new information technology, graceful migration from older technology to modern solutions, close fit between computer technology with business objectives, access to veteran IT experts, and allowing management to focus on business issues rather than ever-changing network technology.
Cisco Switch Small Business IT Consultant
Cisco Architecture Installer
Progent's Cisco CCIE-certified network infrastructure consultants have extensive background helping ISPs to architect, deploy, administer, tune, and troubleshoot fault-tolerant, extensible network environments suitable for public networks.
iPhone backup Computer Consulting
iPhone and Barracuda integration Computer Consulting
Progent can provide affordable online consulting to assist you to design, deploy, and troubleshoot any aspect of your iPhone and iPad and Windows integration efforts and is available for quick jobs to help you through occasional technical roadblocks or long-term engagements to help you finish business-critical projects on schedule and within budget. Progent has expertise in on-premises, cloud-based, or hybrid environments and can help you create or support a highly available, protected and efficient infrastructure that aligns with your mode of computing. Progent also offers remote or onsite training for individuals or groups to help manage and use your iPhones and iPads in a safe, team-oriented ecosystem that optimizes the strategic value of your IT system.
24x7 Microsoft Expert Live Online Office Word Instruction
Classes Online Office PowerPoint
Progent's webinar training classes offer small businesses the affordability, simplicity, and flexibility of web-based learning plus the proven pedagogic techniques of experienced instructors who utilize the latest technology to simulate live, participatory classrooms. Progent offers remote training for key desktop applications including components of Microsoft Office such as Excel, Word, Publisher, and Outlook: Dynamics accounting and reporting products such as Microsoft Dynamics GP; as well as additional leading desktop applications such as Photoshop, Adobe Acrobat Writer, and Crystal Reports.
Flex 7500 2500 Wireless Controller Support and Setup
Biggest 802.11ac Wireless Access Point Integration
Progent's Cisco-certified Wi-Fi technology consulting experts can assist organizations to deploy, administer, and debug Cisco Wi-Fi devices including Aironet and Meraki Wave 2 Wi-Fi access points (APs) plus Cisco's Wireless Network Controllers.
Top Quality Online Technical Support Automated Server Management
ProSight Windows Server Management Troubleshooting
ProSight LAN Watch is Progent’s server and endpoint monitoring managed service that uses state-of-the-art remote monitoring and management (RMM) technology to keep your network running at peak levels by tracking the state of critical devices that power your information system. When ProSight LAN Watch detects a problem, an alarm is transmitted immediately to your specified IT staff and your assigned Progent consultant so that all looming problems can be resolved before they can disrupt productivity.
Microsoft Office Technical Support Outsource
Engineers Microsoft Office System
Progent's pricing model is to bill for phone support and on-site help per minute. Consequently, you are invoiced exclusively for delivered services. Progent does not demand a higher rate for after-hours or emergency support, and within California or in regions where Progent provides on-premises service, Progent does not bill for travel except for urgent support where on-site work is less than 4 hours. In addition, Progent applies no service activation charge and requires no monthly commitment for services delivered during regular business hours. Many support firms demand substantial minimum payments or charge for each quarter hour or longer. Progent's one-minute granularity does away with large bills for fast solutions so you will not be forced to allow minor problems to fester.
SonicWall NSA 9450 Firewall Security Audit Services
Cybersecurity Firms SonicWall Firewall
Progent's certified SonicWall firewall consultants can help you configure, maintain, and troubleshoot SonicWall firewall/VPN appliances including the newer SonicWall TZ, NSa and NSsp families of firewalls and the legacy SonicWall PRO 2040 devices. Progent's CISSP and CISA-certified network security consultants can help you incorporate SonicWall security gateways into a complete network protection plan and design protection into your corporate operations.
Dynamics GP Migration Planning Consultants
Microsoft Dynamics GP System Update Planning Professional
Progent's consultants have delivered support for Microsoft Dynamics GP and Great Plains ERP software for almost 20 years and Progent has delivered system integration, customization, training, and troubleshooting since the platform's debut. Progent offers in-depth expertise for updating out of date Dynamics GP deployments. Progent can help you to design, validate, and implement an efficient upgrade from a a legacy release of GP to the newest release of Microsoft Dynamics GP.
Microsoft Windows Networking Consultancy Services
Microsoft IT Outsourcing
Progent's pricing model is to bill for phone service and on-premises help per minute. As a result, you are invoiced only for delivered services. Progent does not impose a higher rate for after-hours or priority support, and inside California or in areas where Progent provides in-person support, Progent does not charge for travel except for emergency support where on-site work is less than four hours. Also, Progent imposes no initialization fee and asks no retainer for services provided during regular working hours. Many service organizations demand large minimum fees or charge for each fifteen minutes or longer. Progent's one-minute granularity does away with big invoices for fast fixes so you won't be forced to permit minor problems to fester.
Select Topic: