Denver Remote Workforce Connectivity Consulting Company
System Planning, Integration, Administration and Call Center Consulting Services
Enlarging your telecommuter workforce can have a major effect on network architecture, security, and company processes. Progent has 20 years of background assisting businesses of all sizes to design, configure, manage, optimize, and debug IT environments that support at-home workers. Progent can assist your Denver company to select the appropriate technologies and follow best practices in creating and operating a safe virtual office solution for teleworkers that promotes teamwork and returns maximum value. Progent can provide support services ranging from as-needed guidance for helping you past occasional IT roadblocks to comprehensive project management to help you carry out mission-critical tasks.
Progent can help Denver, Colorado organizations to succeed with any aspect of building a high-performing telecommuting environment by delivering infrastructure design and configuration services, VoIP PBX troubleshooting, voice/video conferencing support, collaboration platform customization and training, cloud integration, helpdesk augmentation, security monitoring, data protection solutions, and centralized management.
Network Infrastructure for Teleworkers
Configuring the network infrastructure required to support an at-home workforce can be particularly challenging if you have to accommodate a mix of personal hardware like PCs and notebooks, routers, and Wi-Fi appliances from different vendors and with a mix of OS software and firmware levels. Progent's background delivering remote help for both legacy and modern technologies in remote office solutions allows you to make cost-effective use of your existing infrastructure and provides you with fast access to top-tire consultants for implement essential updates. Support services available from Progent to assist your company to create a productive telecommuting ecosystem include:
- VPN connectivity makes it possible to create a safe connection for authenticated at-home employees to access IT assets situated at your corporate data center or in a public cloud. Progent can assist you to configure and maintain VPN connections between your at-home workforce and your key network resources by providing remote VPN integration support. For organizations using Cisco's ASA firewalls, Progent's Cisco-certified ASA Firewall consultants can help your telecommuters to set up Cisco's popular AnyConnect software to provide safe VPN tunneling for a wide range of endpoint devices such as Microsoft Windows, Mac, Apple iOS, Linux, and Google Android.
- Virtual Desktop Infrastructure platforms allow a teleworker to view and use a remote PC's desktop. This provides network managers significant control over the computing ecosystem of telecommuters and offers remote users a consistent and more productive work experience. Progent's VDI services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops VDI consulting.
- Routers connect at-home computer networks to the Internet and support VPN connections, home Wi-Fi connectivity, and firewall services. Progent can provide top-tier remote consulting for configuring routers from a range of vendors. See router configuration services from Cisco-certified experts.
- Home Wi-Fi networks, typically shared by the whole family and guests, are commonly used by at-home employees to connect to their Internet router for work. This can create throughput and security issues. Progent can help you to resolve these issues by providing services like Cisco Aironet integration expertise, Cisco Meraki wireless installation expertise, and Ubiquiti wireless access point integration help.
- Internet connectivity solutions affect the performance and reliability of connections between at-home workers and the corporate network. Vital processes might demand backup Internet access in case the primary connection fails. Progent can provide guidance for picking ISPs, picking sensible bandwidth and data volume bundles, and integrating redundant Internet connections. See Internet connectivity solutions.
VoIP Integration for an At-Home Workforce
Extending the corporate PBX environment to include teleworkers is vital to supporting an effective work-at-home solution. A variety of cloud-centric digital PBX products are used by small and mid-size businesses to support teleworkers. Many enterprises rely on Cisco's modern or older products for IP voice management. Progent can help businesses of any size to plan or tune a telecommuter VoIP service that provides the flexibility, transparency and security needed for remote users. Progent's Cisco-certified CCIE IP Voice consultants can provide high-level support to help businesses optimize their existing Cisco VoIP systems to handle an expanding remote workforce.
- Cisco Unified Communications Manager (CUCM) delivers enterprise IP telephony capabilities to devices such as VoIP phones, media processing products, Voice over IP gateways, and mixed media applications deployed throughout the network. Unified Communications Manager manages other mixed media services such as messaging, voice/video conferencing, and team interaction networks. For details about Progent's CUCM expertise, see Cisco Unified Communications Manager consultants.
- CallManager is Cisco's legacy call-processing software and has been replaced by Cisco Unified CM or CUCM. Progent can assist your company to support your existing CallManager environment or migrate efficiently to Cisco's current IP telephony products. To learn about Progent's expertise for Cisco CallManager and Cisco's other early VoIP platforms, visit Cisco CallManager consulting.
- Cisco IP Gateways provide integration with public telephony networks and with users operating beyond the corporate perimeter such as at-home workers. Progent can provide consulting expertise for Cisco's earlier generation IP gateways including the UC520, UC540 and UC560 series as well as for modern Cisco SIP gateways. See Cisco Session Initiation Protocol (SIP) gateway configuration expertise.
- Additional VoIP Products supported by Progent include Vonage, RingCentral and 8x8. Progent can help you to update your WAN architecture to support these solutions and provide as-needed integration and troubleshooting services.
Video Conferencing for Teleworkers
A broad range of voice/video conferencing platforms from major technology companies enable virtual discussions, video and voice conferencing, chat sessions, and screen/content sharing for both local users and telecommuters. Many companies utilize multiple products to accommodate their different partners and customers. Progent can help your organization to maintain your existing voice/video conferencing ecosystem and enhance the engagement of your remote employees.
- Skype for Business is Microsoft's popular unified communications product that enables presence, instant messaging, voice and video calling and conferencing plus the transparent integration of these capabilities within Office desktop and Microsoft 365 applications including PowerPoint, Word, Excel and Outlook. Progent offers the expertise of Microsoft-certified specialists who can help you to deploy and maintain Skype for Business clients to accommodate your remote workforce. For details about Progent's support expertise for Skype for Business, see Skype for Business integration experts.
- FaceTime is Apple's group video phone app for iOS and Mac computers and smartphones. FaceTime works over Wi-Fi or cellular Internet connections. Newer versions of FaceTime allow up to 32 concurrent users for video sessions. To learn more about Progent's consulting services for Apple FaceTime, see Progent's FaceTime configuration expertise.
- Webex Meeting Center supports remote conferencing for most desktop or mobile devices. Delivered through Cisco's Webex Cloud platform, Webex capabilities include sharing discrete content or computer screens, presentations that incorporate rich media such as Microsoft PowerPoint, network-based recording, plus editing and playback for future reference. To learn more about Progent's support services for Webex and for other IP video products from Cisco, refer to Progent's Webex Meeting Center support services.
- Teams is Microsoft's next-generation replacement for Skype for Business. Teams provides a hub for conferencing, contacts, and content with features such as voice/video calling, threaded chat, plus data sharing. To learn more about Progent's support services for Teams and for additional Microsoft 365 apps, refer to Progent's Microsoft Teams consulting services.
- Additional Conferencing Apps supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver configuration and troubleshooting services for these products and assist your business to tune your WAN architecture to host them.
Microsoft Integrated Collaboration Platforms for Teleworkers
Microsoft's collaboration platforms are tightly integrated with Microsoft's familiar Microsoft Office and Microsoft 365 suites, offering a powerful ecosystem of productivity apps that deliver a consistent user interface for sharing information across multiple sites and on a wide selection of endpoint devices. Progent has provided remote consulting services for SharePoint and Exchange since their initial releases and can assist your company to configure these flagship collaboration products to optimize the productivity of your remote workforce.
SharePoint utilizes web entities to enable collaboration and knowledge sharing by offering policy-driven access to data, business processes, and tools for searching through company-wide information silos. SharePoint enables you to create secure portals that allows remote workers to see and edit consolidated corporate intelligence via Wikis, Blogs, social web sites, and Web Parts (Widgets). For details about Progent's SharePoint expertise, visit SharePoint integration and application development expertise.
Exchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. For information about Progent's Exchange consulting expertise, refer to deployment consulting services for Exchange Server.
OneDrive is Microsoft�s shared cloud storage service, similar to GoogleDrive. Remote users can save files to the OneDrive service, and co-workers can share them safely through a browser. Included with Microsoft Office and Microsoft 365, OneDrive enables home workers to co-edit documents. Revisions made offline are automatically synced when you reconnect to the Internet. To learn about Progent's expertise for Microsoft OneDrive, see Onedrive integration experts.
Public Cloud Integration for At-Home Workers
Progent can provide affordable remote support for helping businesses to build, maintain and repair cohesive hybrid network architectures that incorporate internal data centers, at-home workers, branch offices, plus public cloud services. Progent offers top-tier consultant for all modes of public cloud service such as Infrastructure as a Service (IaaS), Platform as a Service (PaaS), and Software as a Service (SaaS). Progent can help remote workers fix issues with public cloud connectivity, identity, and security.
Microsoft Azure is a leading family of public cloud software and services that allows you to use IT infrastructure, servers, and key applications hosted on Microsoft's extensive cloud. Azure includes over one hundred cloud-based services such as the ability to host Windows and Linux-powered VMs, scalable cloud storage, messaging, app development with Visual Studio, and backup/restore. Progent can help you to set up VMs on Azure Virtual Machines, integrate storage on Azure Storage services, streamline identity management with Azure Active Directory, and plan data backup and recovery solutions with Azure Backup. Progent can also show you how to create protected connections to Azure for remote workers by setting up and troubleshooting firewall appliances and VPN tunnels. For information about Progent's expertise for Azure, go to Azure consulting.
Microsoft 365, previously called Office 365, is Microsoft's popular suite of business productivity applications and cloud-based services offered on a subscription basis. Microsoft applications and services are provided in a variety of plans designed for customers ranging from individuals and small offices to major corporations. Progent offers quick and affordable online access to consultants knowledgeable about Microsoft 365-compatible endpoints running Windows, Mac, iOS, and Google Android operating systems. Progent's experts can help your business to evaluate the various subscription bundles offered with Microsoft 365 and deploy 365 applications for your telecommuters to achieve maximum business value. For details about Progent's support services for Microsoft 365, refer to Microsoft 365 consulting support.
Exchange Online is one of the most popular applications in the Microsoft 365 product line. Exchange Online offers the advantages of reduced spending for data center infrastructure, easier management, dynamic scaling, high reliability, and other advantages inherent with cloud computing. Microsoft has designed Microsoft 365 Exchange Online to operate transparently with local Exchange environments, enabling you to build hybrid cloud/onsite information systems. Progent's Exchange consultants can provide as-needed help to get you past challenging technical bottlenecks and can also provide end-to-end project management services to ensure your telecommuters have convenient and secure access to your Microsoft 365 Exchange Online deployment. To find out Progent's expertise for Microsoft 365 Exchange Online, see Microsoft 365 Exchange Online integration and support expertise.
Amazon AWS is a trailblazer in the public cloud arena and is the world's biggest provider of cloud-based services. Progent offers fast and economical online contact with cloud integration experts who can help your business to plan, implement, maintain, and debug hybrid information networks that integrate Amazon AWS cloud services with local data centers and with other public clouds such as Azure. Progent also can provide access to Cisco-certified CCIE networking experts to help your company to create a high-uptime network model to make sure your users have a consistent computing environment whether they are working from your headquarters, a branch office, at home, or on the road. To learn about Progent's consulting services for Amazon AWS, see Amazon AWS consulting services.
Google Cloud is a leading set of public cloud services that offers Infrastructure-as-a-Service and Platform-as-a-Service products. Progent's certified Microsoft, Linux, and Cisco consulting experts can assist your organization to scale your current IT assets with the Google Cloud, and Progent's database experts can help you make your key applications cloud ready so your teleworkers can take full advantage of Google Cloud Platform services. Progent's consultants can help you to set up virtual machines on Google Cloud Compute Engine, plan a cost-effective storage solution with Google Cloud Storage, and streamline access management for remote workers with GCP Cloud Identity. Progent's consultants can also help your organization to use GCP's unified management tools to control and track your Google Cloud environment. To learn, see Google Cloud Platform (GCP) consulting expertise.
Help Desk Services for Remote Workers
A rapid, organization-wide changeover to a teleworker business model, which might be motivated by a pandemic or as part of a disaster recovery preparedness plan, can overstretch even a well-staffed in-house Help Desk. Progent's Help Desk Call Center services make it possible for businesses to outsource or expand their Help Desk with Progent's online Technical Response Center (TRC) services.
- Progent's Standard Call Center support services utilize Progent's nationwide team of online IT support experts along with enterprise-class ticketing and tracking software to offer an affordable, state-of-the-art Help Desk Call Center. Progent's Standard Help Desk Services offer an end-to-end solution that addresses all facets of remote Level 1 PC technical support from service requests to trouble ticket generation, desktop sharing, issue resolution, and reporting. A web-based User's Service Portal allows at-home employees to monitor or edit their current tickets, enter information, and append screenshots and relevant files. Desktop support services are delivered at a significant price reduction off Progent's normal Level 1 technical service charges, and Progent makes available optional rapid hand-off to Level 2 and Level 3 support specialists to deal with complex issues. To find out more, see Progent's Standard Helpdesk Services outsourcing for small and mid-size businesses.
- Progent's Call Desk Supplemental Service allows your business to augment your existing Help Desk Call Center organization by sharing responsibilities for Call Desk support seamlessly between your regular support personnel and Progent's nationwide roster of desktop support technicians and subject matter experts. Progent's co-managed Call Desk service is based on a collective support model utilizing the number one professional services automation (PSA) platform for managing service requests and trouble tickets, assigning ownership, tracking progress, and producing management reports. For information about how Progent's Support Desk Supplementation Services can help your company to deliver best-in-class desktop support to your at-home employees, visit Progent's Help Desk supplementation Services.
Security for Remote Workers
Work-from-Home (WFH) workers commonly utilize their personal computers and usually operate in a poorly secured physical area. This situation increases their susceptibility to cyber attacks and requires careful configuration of corporate firewalls, AV tools, multi-factor authentication, remote endpoint monitoring, thorough user training, and the creation of policies built on leading practices. Progent's veteran roster of cybersecurity solutions consultants can assist your business to plan, deploy and manage a compliant cybersecurity solution that protects vital information resources in environments that incorporate remote workers.
Firewalls allow you to create a network that can be securely accessed by on-premises users as well as by an at-home workforce, mobile employees, suppliers, customers, and other stakeholders. Next-generation firewall appliances permit you to configure and control different access rights to various groups of users and to scale your IT network and modify your security as your business evolves and as network attacks grow more sophisticated. Progent works with both new and legacy security devices from all leading vendors like Cisco, Palo Alto Networks, WatchGuard, Juniper, and Fortinet. To learn more about Progent's firewall support expertise, visit firewall integration and support expertise.
Remote Endpoint Monitoring makes it possible to watch over the various devices utilized by an at-home workforce and either block or spot and mitigate modern cyber attacks like ransomware. With ProSight Active Security Monitoring services, a small-footprint agent is installed on every secured endpoint device, monitoring all activity and utilizing state-of-the-art behavioral threat analysis from SentinelOne to identify zero-day attacks at inception. When a cyberattack is discovered, ProSight Active Security Monitoring instantly isolates the impacted device from the corporate network to quarantine the threat. Since the ProSight Active Security Monitoring software agent is autonomous, endpoint devices remain secure even when they are offline. To find out more about ProSight Active Security Monitoring, refer to remote endpoint security monitoring for an at-home workforce.
Progent's Duo authentication services incorporate Cisco's Duo cloud technology to defend against password theft by using two-factor authentication. Duo enables single-tap identity confirmation on Apple iOS, Google Android, and other personal devices. With Duo 2FA, whenever you sign into a protected online account and enter your password you are asked to verify who you are on a device that only you possess and that is accessed using a different ("out-of-band") network channel. A broad range of out-of-band devices can be used as this second form of ID validation including a smartphone or wearable, a hardware/software token, a landline telephone, etc. You may designate several validation devices. To learn more about Duo identity validation services, go to Cisco Duo MFA two-factor authentication (2FA) services for telecommuters.
Security Audits can evaluate the vulnerability of your network to all types of outside and local security attacks for a network that includes an at-home workforce. Progent can run remote, automated security analysis software for rapidly and economically detecting a wide variety of security weaknesses that can be surfaced via the Internet. Progent's security assessment experts, which can be managed by data security professionals with advanced certifications including CISA, CISSP, and GIAC, can help you to audit your processes and policies and review your WAN infrastructure to allow you to design the highest level of protection for your at-home workers.
Download White Paper: Securing a Work-From-Home Environment
To read or download a white paper about critical things to focus on for protecting an IT environment that includes telecommuters, click:
Protecting a Work-From-Home (WFH) Network White Paper. (PDF - 2.4 MB)
Data Protection for At-Home Workers
The field of Data Protection covers saving and restoring critical information in order to avoid data loss and reduce recovery time in the event of storage system failures due to equipment issues, programming glitches, user mistakes, malware, or other causes. Dependable data protection solutions can be especially challenging to design and maintain in hybrid environments that combine private data centers, public clouds, and an at-home workforce.
- Backup/Restore solutions for telecommuters must address diverse types of personally owned endpoints. Progent can provide fast remote help from consultants knowledgeable about a broad array of products for backing up Microsoft Windows, Apple Mac and Linux/UNIX powered servers and desktops as well as laptops, iPads and handhelds. Leading backup/recovery solutions supported by Progent's data protection experts include Barracuda Backup, Microsoft Azure Backup, Symantec Backup Exec, CrashPlan, Mozy, and Time Machine. To protect data distributed across a hybrid network, Progent offers ProSight Data Protection Services, a backup/recovery service that uses cloud storage and includes fine-grained restore and unified management capabilities.
- Disaster Recovery/Business Continuity (DR/BC) plans often anticipate circumstances that require a rapid switch to an at-home workforce. Progent's senior disaster recovery planning consultants and business continuity specialists can help you to develop, document and validate a DR/BC strategy that includes the logistics of moving to telecommuting.
Unified Management for At-Home Workers
Microsoft has renamed and rebundled its endpoint management platforms under the title Endpoint Manager, which encompasses Intune for cloud-based management of remote endpoints and Configuration Manager for managing onsite computers. Endpoint Manager features a centralized solution for safeguarding critical information by controlling onsite, mobile, and home-based endpoints.
Intune
Intune is a component of Microsoft's Endpoint Management family that also features Configuration Manager. Intune is a cloud service for managing and protecting mobile devices and applications. Remote endpoint computers can be personally owned or business owned. IT admins managing the endpoint devices of telecommuters can utilize Intune to provision and validate apps on devices, push updates and certificates, configure rules for accessing data and networks, manage passwords, create VPN connections, control how teleworkers share information, establish threat defense, ensure compliance, and wipe corporate information from missing, stolen or deactivated endpoint devices. Intune runs with iOS, Android, Windows, and macOS computers. For details about Intune and how Progent can assist you to use this platform to administer the endpoint computers of your at-home workforce, visit Intune telecommuter endpoint management consultants.
VMware Workspace ONE
VMware Workspace ONE is an advanced unified Mobile Device Management (MDM) product that allows network managers to keep remote endpoints up to date and protected. Workspace ONE incorporates VMware AirWatch technology for unified endpoint management plus VMware's Horizon virtual software delivery platform for access control, app management, and setup management of endpoint devices. Workspace ONE operates with endpoints powered by Windows 10, macOS, Apple iOS, Google Android, Chrome OS, or leading distros of Linux. VMware Workspace ONE is available by subscription as a cloud service or as an on-premises deployment via a one-time purchase. Top capabilities of Workspace ONE include fast over-the-air deployment of out-of-the-box laptops, quick onboarding of new users, policy setting and enforcement for all categories of devices, unifies reporting and performance analytics, email encryption, and integration with Microsoft applications and cloud services. For information about Progent's support for VMware Workspace ONE, refer to VMware Workspace ONE remote device management expertise.
Contact Progent for Telecommuter Expertise
To get in touch with Progent about creating and maintaining a productive telecommuter solution for your Denver, Colorado company, call
An index of content::
Urgent CISSP Certified Cybersecurity Architect Consultant Services
CISSP-ISSEP Cybersecurity Consulting
Progent's CISSP-certified network security consultants can assist organizations of all sizes with any facet of information system security. Progent can create efficient security solutions that protect a small office against modern threats or Progent can plan, configure, and monitor a comprehensive security environment for hybrid networks that support local, online, and mobile clients accessing network resources distributed across multiple physical sites and various clouds.
WatchGuard Firewall Security Contractor
24x7 WatchGuard VPN Firewall Setup
Progent provides consulting services for WatchGuard Firewall security gateways such as the WatchGuard Firebox and XTM families of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard professionals can help you choose, deploy, and manage a WatchGuard Firewall appliance that aligns with your network security requirements and budget. Progent can help you to maintain legacy WatchGuard firewalls or migrate efficiently to modern WatchGuard firewall solutions.
Infor SyteLine ERP Consultants
Engineer Infor SyteLine CloudSuite Shop Floor Control
Infor CloudSuite Industrial, formerly branded SyteLine, is an ERP platform that embodies over a quarter century of background assisting manufacturing and distribution organizations to simplify complex supply chains and improve the efficiency of key processes to get products to market quickly and meet customer commitments dependably. Progent offers the skills of an ERP specialist with over two decades of background working with the Infor CloudSuite Industrial/SyteLine platform. Progent offers remote or onsite services that spans from occasional advice to end-to-end solution design and project management. Sample services offered by Progent for Infor CloudSuite Industrial include implementation, migration, process improvement, application development, Configure/Price/ Quote, web site integration, troubleshooting, data conversion, Excel and SQL integration, training, and database administration.
After Hours Lync Server 2013 Mobility Services Consulting
24 Hour Consulting Lync Server 2013 Front End Server
Microsoft Lync 2010 supports Instant Messaging, Presence, audio and video conferencing, desktop sharing, and both VoIP and PSTN voice communication. Lync 2010 can enhance the capability of Exchange Server, SharePoint Server and Office or cloud-based Microsoft 365 and simplify administration through integration with Windows AD. Lync can also cut expenses by doing away with VoIP equipment and subscription services, PBX gear, or conventional video conferencing technology. Progent's Microsoft-certified IM and Presence experts offer remote and onsite support services to assist your company to manage and repair your existing Lync Server 2010 environment or evaluate the advantages of migrating from Lync Server 2010 to Skype for Business, which is the renamed and revamped release of the product family. Progent can also help you to plan and carry out a smooth Skype for Business migration.
Windows Server 2019 Windows Defender ATP Technical Consultant
Windows Server 2019 Hyper-V Remote Support Services
Progent's Microsoft-certified Windows Server 2019 experts can help your company to design and carry out a cost-effective migration to Windows Server 2019 using existing system architecture or a cloud-hosted or hybrid deployment model. Windows Server 2019 delivers major enhancements in scale, speed, manageability, Hyper-V virtualization, cybersecurity, hybrid on-prem plus cloud deployments, resilience, and container support.
Email Allow Lists Consultancy
Email Bayesian Analysis Specialists
Progent's ProSight Email Guard uses the technology of leading information security vendors to deliver web-based management and comprehensive security for your email traffic. The powerful architecture of Progent's ProSight Email Guard managed service integrates cloud-based filtering with a local security gateway appliance to offer complete protection against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-borne malware. Email Guard's cloud filter acts as a first line of defense and keeps the vast majority of threats from making it to your network firewall. This reduces your vulnerability to external threats and conserves network bandwidth and storage space. Email Guard's on-premises gateway device provides a deeper layer of analysis for incoming email. For outbound email, the onsite gateway provides anti-virus and anti-spam filtering, DLP, and email encryption. The local gateway can also assist Microsoft Exchange Server to monitor and protect internal email traffic that originates and ends inside your corporate firewall.
Remote Server Monitoring Online Support Services
Remote Server Management Online Support Services
ProSight LAN Watch is Progent’s server and desktop remote monitoring managed service that uses advanced remote monitoring and management technology to help keep your IT system running efficiently by tracking the state of critical devices that drive your IT network. When ProSight LAN Watch uncovers an issue, an alert is sent immediately to your specified IT management staff and your assigned Progent consultant so that all potential issues can be addressed before they can disrupt productivity.
Immediate Cisco Prime Infrastructure Technical Support
Aironet 3700 Access Point Network Consultant
Progent's certified wireless consulting experts can help businesses of all sizes to design, implement, manage and troubleshoot Cisco Aironet wireless access point environments to achieve the throughput, coverage, density, scale, security and ease of management needed for seamless access between wireless and wired network infrastructure. Progent offers affordable remote and on-premises consulting services for end-of-life and current 802.11ac Aironet access points and Progent can help your business design and manage wireless solutions that include indoor and outdoor Aironet Wi-Fi access points.
MSP360 B2 Backup Storage Professionals
IT Consultants MSP360 SQL Backup
Progent's data protection experts can help you to design, implement and manage a backup solution built around MSP360 Backup technology to protect your IT assets hosted on any major public cloud. Progent offers end-to-end monitoring and management to prevent data loss caused by user miscues, computer glitches, ill-intentioned insiders, and external assaults like ransomware.
Small Office Engineers
Urgent Small Business Consultant Services
Progent's Microsoft and Cisco certified computer consultants offer advanced support for a broad array of technologies and can deliver that assistance by phone anywhere in the U.S. or in person in select cities across the United States and anywhere in . Progent offers online help for networks based on Windows, UNIX, Linux, Solaris, or Apple ac, or for environments that include a combination of Microsoft Windows and UNIX-family platforms. Progent also can provide access to the help of Cisco CCIE infrastructure engineers for the toughest network issues, as well as the the support of CISSP and CISM-accredited security engineers to assist with complex security planning and problem solving. Progent has provided remote troubleshooting to companies in every state in the United States.
24x7 Specialists Private Clouds for Small Businesses
Technology Professional ProSight Small Business Private Clouds
Progent's ProSight Virtual Hosting outsourcing provides comprehensive hosting of a small or mid-size company's servers in a solution that gives the maximum level of dependability and scalability and is in addition easy to transfer to another host. ProSight Virtual Hosting options are built upon proven virtualization technologies that allow small companies with mixed- platform environments to save dramatically on the expense of capital equipment, system support, and network management while benefiting from world-class fault tolerance and an unprecedented level of vendor independence.
Oracle Programming Firms
Oracle 10g Technology Consulting
Progent offers fast and affordable remote access to a certified Oracle DBA expert or an Oracle software developer. Progent offers comprehensive DBA services for all versions of Oracle including 10g and 11g and can also help plan, create, enhance, or troubleshoot Oracle database applications written with SQL and PL/SQL. Progent also provides consulting for Data Guard and Streams replication tools and Oracle Recovery Manager.
Online Help Windows 10 Provisioning
Windows 10 OneDrive Online Technical Support
Progent's Windows consultants can help organizations of all sizes to evaluate Windows 10 or to migrate to Windows 10 from an older release of Windows. Online and on-premises evaluation and migration services for Windows 10 available from Progent's consultants include Return on Investment analysis, project management, application and driver compatibility testing, pilot systems, virtualization strategies, Cloud and hybrid integration, mobile device management and synchronization, telecommuter connectivity, data and identity security, automated deployment and administration, network optimization, wired/wireless convergence, disaster recovery planning, webinar training for network management personnel and end users, and ongoing consulting support.
Automated Call Management Consultants Freelance Jobs
Open Now Careers Remote Support Network Engineers
Progent's productive atmosphere will allow you to become a better consulting professional by improving your information technology skills and increasing the loyalty of your clients. Progent makes good on this commitment by recruiting the top consulting experts for you to operate with, providing a state-of-the-art system architecture, using specialized application utilities to deliver the highest quality of service, and by optimizing proven operational structures for attracting and retaining customers.
Great Plains Migration Online Technical Support
Microsoft Certified Expert Dynamics GP Great Plains Accounting Professional
Progent’s Microsoft certified consultants provide a range of consulting services for Microsoft Dynamics GP/Great Plains. Dynamics GP/Great Plains is a Microsoft accounting package and business management tool based, like all Microsoft accounting tools, on the expandable and familiar platform of Windows technology. Microsoft Dynamics GP/Great Plains 2010, the most recent version of Microsoft accounting products in the Microsoft Dynamics GP/Great Plains family, offers an affordable solution for controlling and combining accounting, e-commerce, supply chain, manufacturing, project accounting, on-site support, customer relationships, and human resources. Microsoft Dynamics GP/Great Plains is simple to install and configure, and with its modular approach you are able to purchase only the functions you currently require, with the option to add clients and increase capabilities in the future. Progent’s Microsoft Dynamics GP Software support experts can show you how to deploy, configure and administer Microsoft Dynamics GP 2010 as well as older editions of Dynamics GP/Great Plains.
24x7x365 Microsoft, Cisco and Security Certified Experts Developer Firms Amazon Web Services hybrid cloud solutions
Amazon hybrid cloud integration Outsourced Programming
Progent can provide cost-effective online consulting to help companies of any size to integrate Amazon Web Services (AWS) cloud services such as Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon S3, and Amazon Glacier. Progent can help your IT team with every phase of Amazon AWS migration and troubleshooting including requirements analysis, readiness evaluation, system design and review, pilot testing, configuration, centralized administration, performance tuning, software license management, backup/restore mechanisms, and security strategies.
ransomware removal and restore Technology Professional
ransomware cryptoworm recovery Engineer
Progent's seasoned ransomware recovery consultants can assist your business to restore a network damaged by a ransomware virus like Ryuk, Dharma, NotPetya, or MongoLock.
Power BI and Oracle Designer
MCSE Expert Certified Power BI Integration Integration Firm
Progent's Power BI consultants can assist your business to plan, install, maintain, enhance or troubleshoot your Power BI solution. Progent can also help you to prep your source data for Power BI visualizations. Progent can assist you build and administer a local, cloud, or hybrid environment to run Power BI.
Online Help Hybrid Microsoft 365 solutions
Microsoft 365 authentication Remote Technical Support
Microsoft allows you to create seamless hybrid networks that integrate Microsoft 365 and local Exchange systems. This permits you to have specific Exchange mailboxes located at your on-premises datacenter or private cloud and other mailboxes resident on Microsoft 365. Progent's certified Exchange consulting team can assist your organization with any phase of planning, implementing and debugging your hybrid Exchange network. Progent's Exchange specialists can deliver as-needed expertise to help you through challenging technical issues and also offer comprehensive project management outsourcing or co-sourcing to ensure your hybrid Microsoft 365 Exchange initiative is completed on schedule and on budget.
After Hours Microsoft Mac and Linux Desktop Management
Microsoft Desktop Networking Group
Progent can provide a wide array of affordable remote and on-premises support services to help you to deploy, administer, and debug workstations and handhelds powered by Windows, Apple macOS/OS X, iOS, Android, or Linux.
Small Business Network Consultant
24/7 Small Office Support Services
If you have a small business network with 10 to 50 desktop users, Progent's network outsourcing services free your business from over-reliance on an individual freelance consultant while giving you cost-effective and reliable access to enterprise-class technical support. By providing IT consulting help when you need it, offering advanced expertise for critical applications, delivering value-added services such as automated network monitoring, and charging only for support you use, Progent offers you an economical way for maximizing the productivity and profitability of your small business information system. Progent is the smart way for small organizations to build and maintain a robust and secure IT system and to have quick access to the skilled support typically restricted to businesses who can support a large internal IT group.
Windows Server 2008 Hyper-VI Remote Support Services
24-Hour Windows Server 2008 Security Network Consultants
Progent's certified professionals can assist you you to evaluate the advantages of Windows Server 2008 for your company, develop pilot programs and rollout plans, integrate Windows Server 2008 with your network environment and workload, train your support personnel how to run enhanced management tools, and provide continuing consulting and tech support via low-cost options including Contact Center support and remote technical support.
Biggest Dynamics GP/Great Plains Features Consulting Services
Microsoft Dynamics GP Professionals
Progent’s Microsoft certified consultants offer a range of consulting services for Microsoft Dynamics GP (formerly Great Plains). Microsoft Dynamics GP/Great Plains is a financial and ERP solution based, like all Microsoft financial solutions, on the expandable and familiar platform of Windows technology. Dynamics GP offers a cost-effective solution for managing and combining accounting, e-commerce, supply chain, manufacturing, project accounting, field service, and HR. Dynamics GP is simple to install and integrate, and with its segmented approach you are able to purchase only the capability you currently require, with the option to add users and increase capabilities when necessary. Progent’s Dynamics GP/Great Plains consulting engineers can help you install, configure and administer the current version of Dynamics GP or upgrade efficiently from an earlier version.
ProSight Remote Managed IT Services Consulting
ProSight Managed Services Specialists
Progent's ProSight portfolio of managed services are geared to provide organizations who have small internal IT administration and support teams with affordable access to enterprise-class management tools and technical expertise. Benefits of the ProSight line of managed IT services include flat-rate network maintenance costs, smart automation of common management tasks, continual absorption of the latest information technology, graceful migration from older technology to modern solutions, improved fit between information technology with strategic goals, access to veteran network consultants, and allowing management to focus on business issues instead of ever-changing information technology.
Top Computer Consulting Exchange Server 2016 Migration
Exchange 2016 Migration Planning Specialists
Progent can assist you in all facets of your migration to Exchange Server 2016 such as planning HA infrastructure for a local, cloud-based or hybrid environment; CAL licensing requirements for Exchange 2016 and Windows Server 2012 R2+; moving mailboxes; Hyper-V design; determining storage requirements for your VMs, databases and log files; configuring hardware load balancing for high-availability CAS services; planning, building and testing Exchange and Windows Servers and DAG groups; integration with SharePoint; updating the firewall; creating SSL certs; performing client integration with Office desktop or Microsoft 365; and configuring Outlook on the web (formerly Outlook Web App).
Remote Access Computer Consultants
After Hours VPN Online Support Services
Progent’s Cisco Security/VPN professionals and CCIE and CCNP certified experts can help your small or medium sized company deploy and support Cisco’s security and VPN products such as routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco VPN solutions include both remote connectivity and site-to-site VPNs with Cisco IOS Software and AIM hardware encryption cards, and hardware appliances, such as a VPN concentrator, router, Cisco PIX Firewall, or dedicated VPN server for dial-up services. Cisco VPN products are easy to manage and provide the flexibility to evolve with your changing business requirements. Progent’s Cisco-Premier network experts are familiar with Cisco’s complete line of hardware and software aimed at eliminating data theft, virus and worm outbreaks, Denial of Service attacks, and other threats to your information system. Progent can help you integrate Cisco products to get secure connectivity, intrusion protection, and full Identity services based on Cisco Access Control Server using RADIUS security and TACACS to establish a centralized user access control foundation for user certification, authorization, and tracking from an easy-to-use Web interface.
CRISC Certified Information Risk and Information Systems Control Officer Services
CRISC Certified Risk and Information Systems Control Consultancy
Progent offers the services of a CRISC-certified risk management expert to help your company to design and deploy an enterprise risk management (ERM) solution following leading practices promoted by CRISC and crafted to match your company's risk appetite, business goals, and IT budget.
Emergency wireless IP phones and Aironet APs Online Support Services
CCNP Expert Certified wireless IP phone integration IT Services
Cisco's wireless IP phones are industrial-grade Wi-Fi handsets intended for workers who are on the move within office, warehouse, health-care or other venues where management requires portable phones that offer more administrative control, security and durability than is achievable with the BYOD style of mobile collaboration. Creating solutions with Cisco's wireless IP phones usually demands that you configure and fine tune numerous components of your wireless environment including APs, routers and switches, Cisco wireless LAN controllers, and management tools. Progent's Cisco-certified experts can provide online and on-premises support to help your organization build and manage a Cisco wireless VoIP phone deployment by delivering services that range from troubleshooting the configuration of an IP phone or access point to providing comprehensive project management outsourcing or co-sourcing for updating the Wi-Fi architecture of a campus.
ransomware removal and restore Specialist
Hermes ransomware recovery Consulting Services
Progent's seasoned ransomware recovery consultants can assist you to rebuild a network breached by a ransomware attack like Ryuk, Maze, Sodinokibi, Netwalker, LockBit or Egregor.
Oracle database administration Cybersecurity Firms
Oracle database Programmer
Progent offers affordable online access to a certified Oracle DBA expert or an Oracle software programmer. Progent can provide comprehensive DBA services for any version of Oracle's RDBMS platform and can also help plan, create, update, or fix Oracle applications written with SQL and PL/SQL. Progent also offers support for Data Guard and Streams replication technologies and Oracle Database Resource Manage.
Microsoft Windows 2003 Setup and Support
Windows 2003 Integration Support
The knowledge and experience of Progent's certified Microsoft Windows Server 2003 consulting team, with an average of over 11 years of support in Microsoft integration, ensures you success in selecting the version and configuration of Windows 2003 Server that matches best with your company's strategy. Progent can also help you with designing, deploying, managing and troubleshooting sophisticated information technology applications based on Windows Server, and can streamline your upgrade from Windows 2000 or Microsoft Windows NT.
Windows Server 2019 Hyper-V Technology Consulting Services
Microsoft Experts Windows Server 2019 PowerShell Technical Support
Progent's certified Windows Server 2019 consultants can assist your organization to design and implement an efficient migration to Windows Server 2019 using your current deployment architecture or a new cloud-hosted or hybrid deployment model. Windows Server 2019 delivers significant improvements in scale, speed, ease of management, Hyper-V virtualization, cybersecurity, hybrid on-prem plus cloud deployments, availability, and container support.
Temporary Desktop Support Staffing Network Consultants
On Demand IT Staff Augmentation Services Network Consultants
Progent's temporary staff augmentation services enable you to meet the need for network support personnel without incurring the costs and hassle associated with identifying and hiring reliable technical workers and without increasing your permanent head count.
SQL Server 2016 Backup Online Troubleshooting
Microsoft Certified Expert SQL Server 2016 and Power BI On-site Support
SQL Server 2016 introduces major improvements in speed, scale, data security, high-availability, BOYD integration, and integrated business intelligence. Innovations include PolyBase for handling SQL and NoSQ files in one appliance for data warehousing, Jason integration, Row-level Security, Mobile Report Publisher, and centralized management of on-premises and cloud operations and services. Progent's Microsoft-certified consultants can provide online and onsite support to help organizations of any size to implement, manage or troubleshoot any edition of SQL Server 2016. Progent can also help you to integrate SQL Server 2016 with all key Microsoft products such as Windows Server, Exchange Server 2016, SharePoint Server, Microsoft Dynamics CRM, Lync or Skype for Business, and System Center Operations Manager.
Network Consulting Catalyst 802.11ax Access Point
Catalyst Wi-Fi Access Point Network Consultants
Progent's Cisco-certified Catalyst Wi-Fi 6 and Wi-Fi 6E WAP consultants offer affordable online and onsite support for Catalyst Wi-Fi 6 and Wi-Fi 6E wireless access points.
Double-Take Software Technology Consulting Services
DoubleTake Carbonite Backup Online Support
DoubleTake/Carbonite Software publishes a family of products intended to provide small businesses a range of affordable solutions for replicating and restoring vital workloads including Exchange, Microsoft SQL Server, RIM Blackberry, and Microsoft Office SharePoint. Progent’s disaster recovery planning experts have in-depth backgrounds integrating DoubleTake/Carbonite products into small company information networks to create a high state of fault tolerance and disaster recovery capability at a budget-friendly cost.
Microsoft Messenger for Mac Computer Consultants
SharePoint Server and Mac Online Help
Microsoft Office for Mac allows Apple Macintosh users to receive the benefits of the industry's most popular business applications. Progent's Apple-certified Macintosh experts can help you set up Mac Office on a multi-vendor network that incorporates Apple OS X and Windows computers so that Mac users can take advantage of the new capabilities of Microsoft Word, Excel, PowerPoint and Entourage for Mac in order to share information and system resources with co-workers who run Windows. Progent's consultants have experience with both Apple Macintosh and Windows technology and can support environments that combine Mac with Microsoft Windows computers with complete resource sharing, or environments which carefully limit sharing between Apple Mac and Windows users.
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