Denver Work at Home Employees Solutions Support Services
Solution Planning, Setup, Administration and Help Desk Consulting
Expanding your remote workforce can have a major impact on IT infrastructure, security, and company processes. Progent has 20 years of experience assisting SMBs to design, configure, administer, optimize, and debug IT environments that incorporate work-from-home employees. Progent can assist your Denver company to pick the right tools and adhere to best practices in building and operating a safe virtual office solution for telecommuters that promotes teamwork and delivers top value. Progent offers services ranging from on demand expertise for getting you past occasional IT bottlenecks to comprehensive project management to help you carry out business-critical tasks.
Progent's consultants can help Denver, Colorado organizations to succeed with any aspect of building a high-functioning work-from-home environment by providing network infrastructure design and configuration services, IP voice troubleshooting, video conferencing support, collaboration platform selection and deployment, public cloud integration, helpdesk outsourcing, endpoint security, data protection solutions, and streamlined management.
Infrastructure for Teleworkers
Integrating the physical and software infrastructure needed to support a remote work environment can be especially complex if you must accommodate a mix of worker-owned hardware like desktop computers and laptops, Internet routers, and Wi-Fi APs from an assortment of manufacturers and with a variety of OS software and firmware releases. Progent's background providing online support for both legacy and current IT products in remote office venues allows you to make cost-effective use of your existing infrastructure and offers fast access to expertise for making essential upgrades. Services offered by Progent to assist your company to implement a productive telecommuting infrastructure include:
- Virtual Private Network (VPN) connectivity allows you to create a safe connection for authorized at-home workers to access IT assets situated at your company datacenter or in a public cloud. Progent can assist your company to configure and manage VPN access between your teleworkers and your key IT resources by providing online VPN integration support. For organizations using Cisco's ASA firewalls, Progent's Cisco-certified ASA Firewall experts can help your remote workers to utilize Cisco's AnyConnect software for safe VPN connections for a wide range of devices such as Microsoft Windows, macOS, Apple iOS, Linux, and Google Android.
- Virtual Desktop Infrastructure (VDI) platforms enable an at-home worker to view and interact with a remote PC's desktop. This technology provides network managers significant control over the digital ecosystem of at-home employees and ensures them a familiar work experience. Progent's virtual desktop services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops VDI expertise.
- Routers connect home networks to the Internet and typically support VPN connections, local Wi-Fi connectivity, and firewalls. Progent can provide expert remote support for integrating routers from all major vendors. See router integration support from Cisco-certified experts.
- Home Wireless networks, often supporting families and visitors, are frequently utilized by at-home employees to access their router for work. This can cause throughput as well as cybersecurity issues. Progent can assist businesses to resolve these issues by providing expertise like Aironet configuration expertise, Cisco Meraki wireless installation expertise, and Ubiquiti Unifi wireless access point setup assistance.
- Internet access solutions impact the performance and reliability of connections between telecommuters and the corporate data center. Business-critical applications may demand redundant Internet connections in case the primary connection breaks. Progent offers guidance for selecting Internet service providers, choosing appropriate bandwidth and data volume packages, and configuring high-availability Internet access. Refer to Internet connectivity solutions.
IP Voice Solutions for Telecommuters
Expanding the corporate PBX system to include teleworkers is vital to maintaining an effective at-home workforce. A variety of cloud-based IP voice products are popular with SMBs to support remote users. Many larger organizations rely on Cisco's current or older platforms for VoIP solutions. Progent can help businesses of all sizes to plan or tune a telecommuter VoIP environment that delivers the flexibility, transparency and security needed for at-home workers. Progent's Cisco-certified CCIE IP Voice experts can provide advanced support to assist businesses tune their existing Cisco VoIP systems to support a growing at-home workforce.
- Cisco Unified Communications Manager (CUCM) extends advanced IP telephony capabilities to devices like VoIP phones, media processing products, VoIP gateways, and multimedia applications used throughout the network. Unified Communications Manager manages additional mixed media services like unified messaging, voice/video conferencing, and customer collaboration networks. For more information about Progent's Cisco Unified CM or CUCM expertise, see Cisco Unified Communications Manager consulting services.
- CallManager is Cisco's earlier call-processing agent and has been replaced by Cisco Unified CM or CUCM. Progent can assist your company to maintain your current CallManager deployment or upgrade smoothly to Cisco's current IP telephony products. To learn about Progent's support services for Cisco CallManager and Cisco's other early IP voice products, visit Cisco CallManager expertise.
- Cisco IP Gateways enable connectivity with public telephony networks and with clients working beyond the corporate firewall such as at-home workers. Progent can provide consulting expertise for Cisco's legacy IP gateways like the UC520, UC540 and UC560 series as well as for modern Cisco SIP gateways. See Cisco Session Initiation Protocol (SIP) gateway integration expertise.
- Additional VoIP Products supported by Progent's consultants include Vonage, RingCentral and 8x8. Progent can help you to expand your WAN infrastructure to support these solutions and provide on-demand configuration and debugging expertise.
Video Conferencing for Telecommuters
A broad range of voice/video conferencing products from major vendors support online meetings, video conferencing, chat, and screen/content sharing for both local users and at-home workers. Many organizations use a mix of products to accommodate their various partners and clients. Progent's communications experts can help your organization to maintain your existing conferencing environment and enhance the productivity of your at-home employees.
- Skype for Business is Microsoft's leading communications platform that supports real-time presence, IM, voice and video conferencing plus the seamless integration of these functions within Office desktop and Microsoft 365 applications including PowerPoint, Word, and Excel. Progent can provide the skills of Microsoft-certified specialists who can assist your company to set up and manage Skype for Business client software to support your remote employees. For details about Progent's consulting expertise for Skype for Business, see Skype for Business consulting services.
- FaceTime is Apple's multiuser video calling platform for iOS, iPadOS, iPod and macOS devices. FaceTime works over Wi-Fi or cellular Internet connections. Newer editions of FaceTime allow up to 32 concurrent users for video calls. For details about Progent's consulting expertise for Apple FaceTime, see Progent's FaceTime configuration expertise.
- Webex Meeting Center provides remote conferencing for virtually all desktop or mobile devices. Delivered via Cisco's Webex Cloud platform, Webex services include sharing granular content or computer screens, presentations that incorporate rich media including Microsoft PowerPoint and Flash videos, network-based capture, plus revision and playback for future reference and training. To learn more about Progent's support expertise for Cisco Webex and for other IP video solutions from Cisco, refer to Progent's Webex Meeting Center support services.
- Teams is Microsoft's next-generation replacement for Skype for Business. Teams provides a hub for conferencing, contacts, and information with capabilities such as video conferencing, persistent threaded chat, plus file sharing. To learn more about Progent's support expertise for Microsoft Teams and for additional Microsoft 365 apps, see Progent's Microsoft Teams consulting services.
- Additional Conferencing Platforms supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide integration and troubleshooting expertise for these conferencing platforms and help your business to tune your network architecture to host them.
Microsoft Integrated Collaboration Platforms for an At-Home Workforce
Microsoft's collaboration products are tightly integrated with Microsoft's familiar Microsoft Office and Microsoft 365 suites, providing a powerful environment of productivity apps that create a cohesive user interface for sharing information throughout multiple sites and on a broad selection of endpoints. Progent has provided online consulting services for SharePoint and Exchange since their initial publication and can assist businesses to tune these critical collaboration products to maximize the productivity of your at-home workers.
SharePoint utilizes web entities to facilitate collaboration and information sharing by offering policy-based delivery of content, workflow, and tools for searching through company-wide information silos. SharePoint enables you to create secure portals that allows remote workers to see and update consolidated corporate intelligence by means of Wikis, Blogs, social networking web sites, and Web Parts. For information about Progent's SharePoint consulting expertise, see SharePoint configuration and development expertise.
Exchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. To find out about Progent's Exchange consulting services, go to integration expertise for Exchange Server.
OneDrive is Microsoft's collaborative cloud file hosting and synchronization service, comparable to GoogleDrive. At-home workers can save files to OneDrive, and colleagues anywhere can access them safely via a web browser. Included with Office and Microsoft 365, OneDrive enables remote workers to co-author files. Revisions created offline are automatically uploaded when you go back online. To learn about Progent's consulting services for OneDrive, see Microsoft Onedrive configuration consulting.
Public Cloud Integration for Teleworkers
Progent can provide affordable remote support for helping organizations to create, maintain and repair integrated hybrid network models that combine physical data centers, teleworkers, branches, and cloud resources. Progent can provide expertise for all types of public cloud service delivery including Infrastructure as a Service (IaaS), Platform as a Service (PaaS), and Software as a Service. Progent can help remote workers fix issues with public cloud connectivity, identity, and security.
Microsoft Azure is a popular platform for cloud software and services that enables you to utilize IT infrastructure, virtual servers, and critical apps running on Microsoft's extensive cloud. Microsoft Azure includes more than 100 services services such as the ability to host Windows and Linux-powered VMs, on-demand cloud storage, email and messaging, application development with Visual Studio, and backup/restore. Progent can help your organization to set up VMs on Azure Virtual Machines, integrate cloud-based storage on Azure Storage services, unify identity management with Azure AD, and design backup and recovery solutions with Azure Backup. Progent can also help you establish secure connections to Azure services for at-home workers by setting up and troubleshooting firewall appliances and VPN IPsec tunnels. For information about Progent's consulting expertise for Microsoft Azure, see Microsoft Azure expertise.
Microsoft 365, previously branded Office 365, is Microsoft's growing suite of client productivity applications and cloud-based services offered by subscription. Microsoft apps and cloud services are provided in a variety of bundles intended for customers ranging from students and small offices to large corporations. Progent can provide fast and easy remote access to experts familiar with Microsoft 365-compatible endpoint devices running Windows, Mac, iOS, and Google Android technology. Progent can help your business to assess the various subscription bundles offered with Microsoft 365 and deploy 365 apps for your telecommuters to achieve maximum business value. To learn about Progent's expertise for Microsoft 365, visit Microsoft 365 integration services.
Exchange Online is among the most popular applications in the Microsoft 365 product line. Exchange Online provides the benefits of lower costs for data center infrastructure, simplified management, dynamic scaling, high reliability, and other advantages inherent with cloud computing. Microsoft has engineered Microsoft 365 Exchange Online to operate seamlessly with on-premises Exchange environments, enabling customers to create hybrid cloud/onsite networks. Progent's Exchange consultants can provide occasional assistance to guide you through challenging IT bottlenecks and also offer comprehensive project management outsourcing to make sure your remote workers have easy and secure access to your Microsoft 365 Exchange Online deployment. To learn Progent's expertise for Microsoft 365 Exchange Online, go to Microsoft 365 Exchange Online configuration and troubleshooting expertise.
Amazon Web Services (AWS) is a pioneer in the public cloud computing arena and is the industry's biggest source of cloud-based services. Progent can provide fast and affordable online access to cloud connectivity consultants who can assist your business to plan, deploy, maintain, and troubleshoot hybrid IT networks that incorporate Amazon AWS cloud services with on-premises resources and with other public clouds such as Microsoft Azure. Progent also offers access to Cisco-certified CCIE networking consultants to assist you to create a high-uptime network model so your users have a productive computing experience regardless of whether they are working from your main office, a remote branch, from home, or on the move. For details about Progent's consulting services for Amazon AWS, see Amazon AWS consulting support.
Google Cloud is a leading collection of cloud services that offers Infrastructure-as-a-Service (IaaS) and Platform-as-a-Service products. Progent's Microsoft, Linux, and Cisco experts can assist your organization to scale your existing IT assets with the Google Cloud Platform, and Progent's DBA experts can show you how to make your mission-critical applications cloud ready so your teleworkers can benefit fully from Google Cloud services. Progent's consultants can help you to set up VMs on Google Cloud Compute Engine, plan an efficient storage system with GCP Storage services, and simplify access management for telecommuters with GCP Cloud Identity services. Progent can also help your business to utilize GCP's unified management technology to administer and track your Google Cloud environment. For details, go to Google Cloud Platform consulting support.
Help Desk Support for Teleworkers
An emergency, company-wide changeover to a from-home business model, which might be the result of an epidemic or as a component of a disaster recovery/business continuity plan, can overwhelm even a well-staffed in-house Support Desk. Progent's Help Desk services allow organizations of any size to outsource or augment their Support Desk with Progent's remote Technical Response Center services.
- Progent's Standard Help Desk Call Center services utilize Progent's nationwide team of remote IT support experts along with enterprise-class ticketing and tracking technology to offer an affordable, advanced Call Center. Progent's Standard Help Desk Services offer a comprehensive solution that handles all facets of remote Level 1 desktop technical support from initial help requests to ticket generation, screen sharing, issue resolution, and incident reporting. A web-based User's Service Portal allows from-home workers to track or revise the status of their current trouble tickets, add details, and append screen captures and relevant files. Desktop support services are delivered at a significant discount off Progent's ordinary Level 1 desktop support charges, and Progent offers the option of fast hand-off to Level 2 and Level 3 support experts to deal with advanced issues. To learn more, go to Progent's Standard Helpdesk Services for small companies.
- Progent's Support Desk Supplemental Service allows your company to supplement your existing Call Center staff by splitting delivery of Call Center services seamlessly between your in-house IT support organization and Progent's extensive pool of PC support technicians and subject matter specialists. Progent's co-managed Support Desk service uses a collaborative support solution based on the leading PSA tool for managing help requests and trouble tickets, assigning ownership, monitoring progress, and producing management reports. For details about how Progent's Help Desk Call Center Supplementation Services can enable your company to deliver world-class technical support to your at-home workforce, go to Progent's Support Desk supplementation Services.
Security for At-Home Workers
Work-from-Home (WFH) workers commonly utilize their personal computing devices and usually operate in an unsecured physical space. This multiplies their susceptibility to cyber threats and requires judicious configuration of firewalls, anti-malware tools, multi-factor authentication, remote endpoint monitoring, extensive end-user education, and the development of security policies based on best practices. Progent's seasoned group of IT security solutions experts can assist you to design, configure and maintain an effective security solution that protects critical IT resources in networks that include telecommuters.
Firewalls allow companies to build a network that can be securely utilized by local users as well as by telecommuters, mobile users, vendors, customers, and the public. Modern firewall appliances allow you to assign and manage appropriate access rights to different classes of users and to expand your network and modify your security profile as your business evolves and as network attacks become more sophisticated. Progent supports both current and legacy firewall devices from all leading manufacturers like Cisco, Palo Alto Networks, WatchGuard, Juniper, SonicWall and Fortinet. To find out more about Progent's firewall support expertise, visit firewall integration and support expertise.
Remote Endpoint Monitoring makes it easy to track the various computers used by telecommuters and either reject or identify and mitigate modern threats like ransomware. With ProSight Active Security Monitoring services, a small-footprint software agent is put on every secured endpoint, watching all activity and utilizing state-of-the-art machine learning from SentinelOne to detect zero-day attacks on arrival. When a cyberattack is spotted, ProSight Active Security Monitoring instantly disconnects the impacted device from the network to contain the malware. Because the ProSight ASM software agent is autonomous, endpoint devices remain secure even if they are offline. Progent is a SentinelOne Partner, dealer, and integrator. For details about ProSight Active Security Monitoring, go to remote endpoint monitoring for remote workers.
Progent's Duo MFA services incorporate Cisco's Duo technology to defend against compromised passwords through the use of two-factor authentication (2FA). Duo supports one-tap identity confirmation with iOS, Google Android, and other out-of-band devices. Using 2FA, when you log into a protected application and enter your password you are asked to confirm who you are via a device that only you have and that is accessed using a separate network channel. A wide selection of devices can be utilized as this second form of ID validation including a smartphone or wearable, a hardware/software token, a landline phone, etc. You may designate multiple verification devices. To learn more about ProSight Duo two-factor identity validation services, visit Cisco Duo MFA two-factor authentication (2FA) services for at-home workers.
Security Audits can assess the exposure of your information system to all classes of outside and local security attacks for an environment that includes an at-home workforce. Progent can deploy online, automated cybersecurity inventory scanning for quickly and economically detecting a broad range of security gaps that can be found over the Internet. Progent's endpoint security assessment consulting services, which can be provided by network security professionals with top certifications such as CISM, CISSP, and GIAC, can help your business to evaluate your workflows and policies and assess your WAN architecture to enable you to implement top-level security for your remote workers.
Download White Paper: Protecting a Work-From-Home Environment
To view or download a white paper about key areas to focus on for securing an IT environment that includes work-from-home staff, click:
Securing a Work-From-Home (WFH) Network White Paper. (PDF - 2.4 MB)
Data Protection Solutions for Teleworkers
The field of Data Protection covers saving and restoring vital data so as to prevent data loss and reduce restoration time and effort in case of storage failures due to equipment issues, software hiccups, operator error, cyber attack, or any other reason. Reliable data protection strategies can be especially challenging to design and manage in hybrid networks that incorporate in-house data centers, cloud resources, and an at-home workforce.
- Backup/Restore strategies for an at-home workforce must cover multiple types of personally owned endpoint devices. Progent can provide quick online help from experts knowledgeable about a broad range of platforms for backing up Microsoft Windows, Apple and Linux/UNIX servers and desktops as well as laptops, iPads and smartphones. Popular backup/recovery solutions maintained by Progent's data protection experts include Barracuda Backup, Microsoft Azure Backup, DoubleTake Software, CrashPlan, Retrospect, and Time Machine. To back up data spread throughout a wide area network, Progent can provide ProSight Data Protection Services (DPS), a managed backup/recovery subscription service that utilizes cloud storage and includes fine-grained recovery and centralized management capabilities.
- Disaster Recovery/Business Continuity (DR/BC) strategies commonly anticipate scenarios that require a quick changeover to telecommuting. Progent's expert disaster recovery preparedness consultants and business continuity planning specialists can help you to create, document and validate a DR/BC strategy that addresses the process of switching to an at-home workforce.
Unified Management for At-Home Workers
Microsoft has renamed and reshuffled its endpoint management products under the title Endpoint Manager, which encompasses Intune for cloud management of remote devices and Configuration Manager for managing onsite computers. Microsoft Endpoint Manager provides a centralized solution for protecting corporate data by managing onsite, mobile, and at-home endpoints.
Microsoft Intune
Intune is a component of Microsoft's Endpoint Management suite that also includes Configuration Manager. Intune is a cloud-based service for managing and protecting remote devices and applications. Managed endpoint computers can be personally owned or company owned. Network admins managing the enrolled endpoint devices of teleworkers can use Intune to provision and authenticate apps on devices, push updates and certificates, set up rules for accessing data and networks, manage passwords, establish VPN tunnels, determine how home-based workers share data, establish threat protection, ensure compliance, and erase sensitive data from missing, stolen or deactivated devices. Intune can be used with iOS/iPadOS, Google Android, Windows, and macOS/OS X endpoints. To learn about Intune and how Progent can help your company to use this platform to administer the endpoint devices of your teleworkers, see Intune mobile endpoint management expertise.
VMware Workspace ONE
VMware Workspace ONE is an advanced centralized Mobile Device Management (MDM) platform that allows network administrators to keep off-premises endpoint devices current and secure. Workspace ONE uses VMware AirWatch for unified endpoint management plus VMware's Horizon virtual software delivery platform for authorization control, app management, and configuration management of endpoint devices. Workspace ONE runs with endpoints based on Windows 10, macOS, Apple iOS, Google Android, Chrome OS, or popular distros of Linux. VMware Workspace ONE is available by subscription as a cloud-based service or as an on-site deployment via a one-time purchase. Key features of VMware Workspace ONE include rapid over-the-air provisioning of out-of-the-box laptops, quick onboarding of new users, policy setting and enforcement for all classes of endpoints, unifies management reporting and analytics, email encryption, and seamless integration with Microsoft applications and cloud products. For information about Progent's expertise for VMware Workspace ONE, visit VMware Workspace ONE mobile device management consultants.
Contact Progent for At-Home Worker Expertise
To contact Progent about building and maintaining an efficient telecommuter solution for your Denver, Colorado business, call
An index of content::
Online Support Services Microsoft Lync Server 2013 IM
24/7 Professionals Lync Server 2013 Mobility Services
Microsoft Lync Server 2013, renamed Skype for Business, enables businesses of any size to build a centrally managed and secure communications ecosystem that permits the modern BYOD computing model with instant messaging, real-time presence, web conferencing with app sharing, and both IP-based and PSTN telephony across a broad range of desktop and handheld clients. Progent's Microsoft-certified Lync Server 2013 experts and system integrators can help you to assess the business benefits of Lync 2013, design an in-house, cloud-based (via Lync Online) or hybrid model appropriate for your present and long-term plans, deploy Lync Server 2013 so as to speed up your ROI, and provide live webinar and on-premises training to your management staff and end users. Progent offers expertise in critical components of a Lync 2013 solution including Microsoft Windows Server, SQL Server Express and Exchange Server, and Progent can assist your organization to combine Lync Server 2013 with popular Office and Microsoft 365 apps such as Outlook and PowerPoint.
64-bit Computing Consult
Open Now 64-bit Upgrade Specialist
Progent's Microsoft-expert consultants can help your organization to update your workstations from 32 to 64 bits. Progent can assist you to calculate the risks and advantages of migrating to 64-bit desktop computing, plan an affordable upgrade strategy that reduces operational interruptions, and deliver economical, professional online help to aid your company to install 64-bit PC desktop operating systems and application software on your existing hardware.
SQL Server 2019 Support and Help
Microsoft SQL Server Support and Setup
Progent's Microsoft certified professionals can offer small and medium size businesses expert Microsoft SQL Server help. Microsoft SQL Server is a complete, Web-enabled database and data analysis platform that enables the rapid creation of advanced business programs that offer your business a competitive edge. SQL Server provides built-in support for XML and the ability to query across the Internet and outside the firewall. In addition to offering consulting, maintenance and troubleshooting services, Progent's SQL consultants can help you use Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to increase the business value of your information system. Progent can also help you upgrade from earlier versions of Microsoft SQL Server to SQL Server 2005.
Small Business WAP551 Support Outsourcing
Computer Consulting Small Business WAP571
Cisco's Small Business series of access points are Linux-based devices engineered as value-priced wireless APs for small offices. Progent's Cisco CCIE-certified wireless network experts can provide remote or onsite configuration and troubleshooting support to assist your organization to design, implement, update, tune, administer and troubleshoot Cisco Small Business wireless access point environments of any scale or topology.
Project Server Contract Programming Firm
Development Firms MS Project Server
Progent's Microsoft-certified engineers can provide advanced support in implementing, operating and troubleshooting all versions of Project Server and can deliver a wide range of affordable remote support services based on proven best practices to help organizations of any size to receive all the benefits of this powerful project management solution. Services offered by Progent include solution design, software configuration and migration, setting up secure file and status sharing among local and remote or mobile users, network optimization, and customized online training.
Google Cloud Anthos Specialists
Consult Google GCP Cloud integration
Progent offers affordable online and on-premises consulting to assist businesses of any size to migrate any portion of their critical network infrastructure to Google Cloud Platform services. This can save management hassle and hardware costs and allow access to Google's cutting edge AI and machine learning tools. Progent can assist your IT team with every aspect of Google Cloud Platform migration and troubleshooting including requirements analysis, preparedness assessment, architectural design, testing, deployment, centralized administration, performance tuning, software license management, backup/restore solutions, and security and compliance.
UNIX with Windows On-site Technical Support
Windows and Solaris Computer Engineer
Progent can assist your business to design and implement a smooth migration from a UNIX-powered information environment to a network based on Microsoft Windows and suited for running Microsoft's familiar office productivity products, business applications, and software development tools. Progent's UNIX, Windows and Cisco engineers and software development experts can show you how to guard your information and reduce business disruption by designing an efficient migration plan that preserves your current assets in UNIX software and technology. UNIX-to-Windows transition support expertise offered by Progent include analysis of current environment, transition planning and testing, Exchange migration services, data and application porting, and processor and storage system migration and economization.
SCVMM 2016 and Nano Server Computer Consultant
SCVMM 2016 Rolling Upgrade Online Troubleshooting
Microsoft System Center 2016 Virtual Machine Manager is a component of Microsoft's System Center 2016 family of network monitoring and management products and is designed to offer a unified solution for configuring and administering virtualized datacenters across hybrid environments that can incorporate on-premises and hosted datacenters and Azure publics cloud resources. Progent's SCVMM 2016 consultants can assist businesses of all sizes with all facets of building, implementing, and maintaining a SCVMM 2016 solution. Progent can assess your virtualization topology, show you how to migrate efficiently from legacy releases of Virtual Machine Manager, design processes for building and installing virtual machines and VM hosts, design fault-tolerant scale-out clusters, connect your datacenter resources with public clouds, set up virtual switches and load balancers, develop and refine PowerShell scripts, and assist you to evaluate the potential advantages of new technologies such as Storage Spaces Direct and Shielded VMs. Progent's certified hypervisor professionals can provide world-class Hyper-V consulting and VMware vSphere expertise.
Top Quality DotNET Coder
Top Rated Designer DotNET Framework
Progent's application developers have worked for 20 years with .NET tools and the Visual Studio development environment and can create or modernize .NET apps rapidly and affordably.
Amazon MWS integration training Coding
Amazon Marketplace Web Service integration Contract Programmer
Amazon Marketplace Web Service is an integrated library of APIs that allows Amazon sellers to streamline their business processes by automating crucial sales activities such as listings, orders, payments, inbound and outbound fulfillment, and finances. By tapping into Amazon's extensive online selling environment and automating their sales, merchants can broaden their market, reduce their cost of sales, accelerate reaction time to customers, and add to their bottom line. Progent's Amazon Marketplace Web Service developers can collaborate with your development team and provide application programming, workflow integration, project management support, and training so you can cut development time and costs and speed up your return on investment.
SMS Server Migration Online Technical Support
SMS Upgrade Remote Technical Support
Progent's Microsoft-certified experts provide small and medium size companies enterprise-grade consulting services for SMS Server 2003 and Configuration Manager 2007, Microsoft's standard tools for change and configuration automation. System Center Configuration Manager is Microsoft's new name for the update management platform formerly known as Systems Management Server. Configuration Manager 2007 offers a range of new features to SMS Server including full automation, integrated Vista Windows Server 2008 support, NAP security support, and device driver management. Progent's certified engineers can show you how to use SMS Server or Configuration Manager 2007 economically for automated OS and application deployment, security patch administration, software tracking, and licensing reconciliation. Progent's consultants can also assist you to move smoothly from Systems Management Server to System Center Configuration Manager.
Windows 11 Installation Engineer
IT Services Windows 11 Configuration
Progent's Microsoft-certified Windows 11 consulting experts offer a range of services for Windows 11 including cloud integration, mobile device management and synchronization, at-home workforce access, security and compliance, streamlined provisioning, and Call Center support.
IT Services Internet Security and Acceleration Server
Microsoft Certified ISA Server Engineer
Progent's certified Internet Security and Acceleration Server consultants have long backgrounds configuring Microsoft ISA Server-based security installations for information systems with many sites, remote users, and line-of-business eCommerce applications. Progent's Microsoft Firewall experts can assist your company in planning and deploying a configuration of ISA 2000 Server or ISA Server 2004 that supports your network security requirements without adversely restricting your network productivity. Progent's consultants can help you migrate from Microsoft Proxy Server from Microsoft ISA 2000 to ISA 2006 Enterprise Edition Server or Microsoft ISA 2006 Standard Edition Server.
Server Consolidation Support Services
Server Management Consulting Services
Server growth wreaks havoc on network budgets and administrative resources. Server reduction via a virtual architecture promises lower total cost of ownership of hardware and quicker return on investment, more leveraged utilization of physical computers, simplified operations, enhanced network uptime, and easier manageability. Common usage scenarios for virtual servers include resource consolidation, low-cost platforms for line-of-business legacy software based on obsolete operating systems, and affordable quarantine of program development or pilot testing environments from on-line systems.
24/7 UNIX with Windows Network Consultant
Windows, UNIX, Solaris Information Technology Consulting
If your company is producing UNIX-based applications in an environment that includes MS Windows-based processors, desktops, and office applications, Progent can provide full-service IT outsourcing that allows you to focus on your area of high-value expertise while avoiding the continual hassle of managing your company information system. Through the use of smart network monitoring and by providing online and on-site assistance when your business needs it, Progent offers an economical alternative for maintaining an information system that features high dependability, security, and performance. Progent's developer assistance services include full-service it outsourcing, virtual server infrastructure, online and in-person service and troubleshooting, network monitoring services, and Helpdesk services.
Windows SharePoint Services Technology Consulting
IT Consultants Windows SharePoint Services
Progent's Microsoft-certified experts can show you how to evaluate the economic justification for implementing Microsoft SharePoint Server 2007, advise you on the most appropriate version of Microsoft SharePoint Server for your application, provide configuration and deployment expertise, assist you to set up MS SQL Server as a supporting database, improve your network infrastructure, integrate your off-the-shelf and custom application software to work with SharePoint Server 2007, develop a comprehensive security strategy that encompasses portal technology, and provide maintenance and Help Desk services.
Windows 7 Security Integration
Windows 7 Backup and Restore Computer Consulting
Progent's Microsoft certified consultants can provide remote and onsite support expertise to help you to administer, support, and repair computers powered by Microsoft Windows 7 and can also provide assistance with upgrading to Windows 8.1 or Windows 10 from Windows 7. Progent can provide expertise with change management, data and identity protection, disaster recovery, online access, smartphone and tablet management, Wi-Fi configuration, and remote system monitoring and alerts.
Information Technology Consultants Microsoft Windows 11 Upgrade
Microsoft Windows 11 Migration Help and Support
Progent's Microsoft-certified Windows 11 experts offer an array of services for Windows 11 such as cloud solutions, mobile management, telecommuter access, security and compliance, centralized provisioning, and Help Desk Call Center support services.
Top Rated Engineers Windows and UNIX
Windows and Solaris Network Consulting
If your company is producing UNIX-based applications in an environment that has Windows-based servers, desktops, and office productivity products, Progent can provide comprehensive information technology outsourcing that allows you to focus on your field of high-value expertise without the continual distraction of managing your business network. Through the use of automated network monitoring and by providing remote and in-person support when your business needs it, Progent represents an economical solution for maintaining an information system that provides excellent availability, protection, and efficiency. Progent's developer assistance services include full-service it outsourcing, virtual server infrastructure, remote and on-site support and repair, 24x7 monitoring services, and Contact Center support.
Virtual Server 2005 Services
Microsoft Virtual Server 2005 Consulting Services
Microsoft Virtual Server, run on the Windows Server platform and based on software originally developed by Connectix, delivers the performance necessary to accomplish server consolidation, software migration, and server quarantine projects through virtualization techniques in an enterprise-class IT environment with high scalability, manageability, and reliability. Microsoft has aimed Virtual Server at businesses who want to enhance ROI in application development and testing, upgrading from legacy line-of-business software, and server consolidation. Progent's professional Virtual Server experts can assist your IT staff to evaluate and integrate Microsoft Virtual Server.
Microsoft Office 365 Webinar Consulting
Microsoft Desktop Apps Instruction Small Business Network Consulting Company
Progent's webinars offer small companies the cost savings, simplicity, and versatility of online seminars plus the proven training techniques of experienced instructors who use sophisticated collaboration software to reproduce live, participatory classes. Progent can provide remote education for popular desktop software including components of Microsoft Office suite such as Office Excel, Word, Publisher, and Visio: MS Dynamics accounting and management reporting software including Microsoft Dynamics GP; plus additional popular desktop applications such as Photoshop, Acrobat Writer, and Crystal Reports.
Windows 2003 Specialist
Consultants Windows 2003
The service background of Progent's certified Microsoft Windows Server 2003 consultants, with an average of more than 10 years of support in Microsoft technology, ensures you success in identifying the edition and configuration of Windows 2003 Server that aligns most closely with your company's strategy. Progent can also assist you with planning, installing, administering and supporting sophisticated information technology solutions based on Microsoft Windows Server 2003, and can assist your upgrade from Windows 2000 or Microsoft Windows NT.
Remote Support Management
Small Business Networking Ohio
If your organization does not need emergency remote help but expects to require assistance with your information system in the near future, you can conserve time and expenses and ensure that the appropriate IT skill will be available when you need it by contacting a Progent sales agent and signing up as a customer. For details, phone 800-993-9400 or send email to information@progent.com.
Dynamics GP Report Writer Consultant Services
Dynamics GP Refreshable Excel Reports Programming Companies
Dynamics GP/Great Plains software offers analytics and reporting features that allow you to track all business processes, revenues and expenses, and sales trends with built-in drill-down, query, and reporting capabilities. Progent's Dynamics GP/Great Plains reporting support services can enable you to create reports that allow you to analyze your business more thoroughly, turning uncooked data into valuable management information. Progent can improve your reporting and analytics by providing Crystal Reports expertise, FRx help, and Microsoft Excel programming. In addition to delivering reporting help, Progent can supply Microsoft .NET consulting, Microsoft SQL Server help, and programming experience with VBasic, XML and other development environments in order to offer custom line-of-business application development and web commerce applications that integrate transparently with Dynamics GP.
24 Hour Progent Contact
Progent Phone Numbers
For small organizations interested in Progent's network support outsourcing, consulting, or technical support offerings, phone 800-993-9400 or e-mail information@progent.com.
Microsoft Virtual Server 2005 Consultancy
Services Virtual Server 2005
Microsoft Virtual Server, run on the Microsoft Windows Server 2003 operating system and based on software originally produced by Connectix, provides the power necessary to accomplish hardware reduction, application upgrade, and server isolation projects via virtualization technology in an enterprise-class computing environment with advanced expandability, manageability, and fault tolerance. Microsoft has targeted Virtual Server 2005 at companies wishing to improve operational efficiency in application development and testing, upgrading from legacy mission-critical applications, and hardware consolidation. Progent's certified Virtual Server experts can help your company to evaluate and deploy MS Virtual Server.
Microsoft 365 Excel Reporting Designer
Excel Power Query Coder
Progent's certified Excel and Office 365 Excel application consultants can provide a wide range of online services to help you to design, program, test, install, administer, and troubleshoot business applications powered by any version of Microsoft Excel, including Excel 2016 and Microsoft Office 365 Excel. Progent can help you to upgrade your legacy Excel applications to the latest releases of Excel, support Excel on Apple iOS-powered iPhones and iPads and Google Android smartphones and tablets, and resolve compatibility issues between various versions of Office Excel. Progent can provide as-needed support to clients who need a quick solution to a specific problem associated with Excel and Progent also offers full project management services for migrating or developing line-of-business applications built on Excel. Progent's affordable online training for Excel can be customized to meet the special requirements of individual users or teams.
Computer Support Consultant Cisco Switch
Cisco Planning Troubleshooters
Progent can assist you to deploy Cisco's networking technology to create a robust foundation for your onsite, cloud-centric, or hybrid data center and improve operations in key areas including compute and storage consolidation, security and compliance, versatility, uptime, and disaster recovery.
CCDP Certified Remote Access Consultants
Consulting Services Remote Access
Progent's Cisco Security/VPN consultants and CCIE and CCNP certified experts can help your small or mid-size business deploy and maintain Cisco's security and VPN products including routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco VPN solutions include both remote access and site-to-site VPNs with Cisco IOS Software and Advanced Integrated Module hardware encryption cards, and hardware appliances, such as a VPN concentrator, router, Cisco PIX Firewall, or dedicated VPN server for dial-up services. Cisco VPN solutions are simple to administer and offer the flexibility to expand with your growing business needs. Progent's Cisco-Certified network consultants are familiar with Cisco's comprehensive line of hardware and software targeted at eliminating information pilfering, virus and worm outbreaks, DDoS attacks, and other security risks to your information system. Progent can show you how to deploy Cisco technology to achieve secure access, intrusion protection, and comprehensive Identity services based on Cisco ACS using RADIUS security and TACACS to create a centralized client access control framework for user authentication, authorization, and tracking from a graphical Web interface.
Windows 7 Training Information Technology Consulting
Windows 7 Training Online Help
Progent's certified consultants can provide offsite and on-premises support services to help you to administer, support, and repair PCs based on Microsoft Windows 7 and also offers help with upgrading to Windows 8.1 or Windows 10 from Windows 7. Progent offers expertise with management automation, data and identity protection, backup and restore, online access, mobile device integration, wireless configuration, and 24x7 network monitoring.
Moonlight Network Consultant From Home Job
Freelance Cisco Consulting Work From Home Job
If you are an information technology consultant with system support expertise, joining Progent and working for our clients will enhance your skills via collaboration with Progent's team of motivated, high-output consulting experts. Progent's focus on offering network expertise and computer help to small and midsize businesses will offer you the chance to work in depth with business leaders and add significantly to the growth of exciting companies. In addition, Our virtual office network offers the most advanced technology for off-site support and wireless access to allow you to come up with speedy fixes when you troubleshoot business-critical issues.
Largest Technology Professional Office Word 2010
Microsoft 365 Word co-editing Specialists
Progent's Office Word and Microsoft 365 Word experts can provide a wide selection of economical remote support services to assist your organization to maintain your legacy Microsoft Word environment or assist you to migrate to a newer release of Microsoft Office Word. Services offered by Progent's experts include VBA programming, identifying and fixing compatibility issues between various versions of Word, interfacing Office Word with other Microsoft Office applications like Office Excel and Outlook or with 3rd-party data sources and add-ons,infrastructure enhancements for dependable. reliable cloud connectivity, security consulting, smart phone and tablet synchronization, and online training classes tailored for individuals or groups.
Virus Removal Security Companies
Juniper Netscreen Security Consultancies
For smaller organizations, computer security and information assurance and regulatory compliance can be excessively complex to stay ahead of but too dangerous to overlook. The world's largest institutions have been hacked, and the top cloud service providers have occasionally been knocked out. It seems as though there's nowhere to run. Progent has made it affordable for small and midsize companies to implement critical IT security projects effectively by offering the benefit of billed time to the nearest minute with no minimum billing for remote help. You have the help of a seasoned computer consultant to provide precisely the help you need when you need it. Progent's CISA, CISM, GIAC, CISSP and ISSAP premier consultants can assist you with any level of system security including security audits, virus screening and recovery, spam and email content filtering, email data leak protection, compliance reporting, and creating a comprehensive security strategy.
Private Clouds for Small Businesses Technology Professional
Private Cloud Solutions Consulting Services
Progent's Private Cloud Hosting service provides complete hosting of a small or mid-size organization's servers in a solution that gives the highest level of dependability and scalability and is in addition easy to transfer to any data center. Progent's Private Cloud Hosting and Management options are built upon mature virtualization platforms that enable small and midsize companies with mixed- platform environments to economize significantly on the costs of capital equipment, infrastructure support, and IT administration while benefiting from enterprise-class reliability and an unprecedented degree of vendor independence.
Emergency Information Technology Consulting 24x7 Call Center
CISSP Certified Security Help Desk Call Center Technology Consulting Services
The Contact Center service delivery model adopted by Progent's Technical Response Center gives small and midsize businesses an dependable alternative to reliance on freelance service individuals by offering extensive technical knowledge accessible to numerous engineering teams, optional round-the-clock access to urgent help, escalation capability to world-class experts for solving even the most intractable issues, service consistency and dependability, prompt follow through overseen by veteran support administrators, a choice of convenient ways for requesting service tasks, and excellent progress transparency made possible by ticket tracking and accessible through a web-based portal.
ProSight Virtual Server Private Cloud Hosting Consulting
ProSight Private Cloud Hosting Services Consulting Services
Progent's ProSight Virtual hosting services provide small and midsize companies a range of advantages such as lower capital expenditures, reductions in operational costs, better executive focus, world-class protection, enhanced fault tolerance, and regulatory compliance.
Hornetsecurity Altaro M365 Teams Chat Backup Remote Support
Hornetsecurity Altaro 365 Total Teams Chat Backup Network Consulting
Progent is an authorized Hornetsecurity/Altaro partner and can design, install, and manage a deployment of 365 Total Backup to preserve your Microsoft 365 user and group mailboxes, files residing on your organization's OneDrive Accounts and SharePoint Document Libraries, Teams Chats, plus files on Windows-powered laptops and desktops.
Consultants Private Cloud Solutions
Private Clouds for Small Businesses Specialist
Progent's ProSight Virtual Hosting and Management service provides complete hosting of a small company's servers in a solution that gives the maximum level of dependability and expandability and is also simple to transfer to any data center. ProSight Virtual Hosting and management options are built on mature virtualization platforms that allow small and midsize companies with mixed- platform IT systems to economize significantly on the costs of capital investments, infrastructure maintenance, and network management while achieving world-class reliability and an unprecedented degree of vendor independence.
Online Technical Support Cisco Virtual Private Network
Remote Online Technical Support VPN
Progent's Cisco Security/VPN professionals and CCIE and CCNP certified support staff can help your small or mid-size company integrate and maintain Cisco's security and VPN technology such as routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco Virtual Private Network solutions include both remote connectivity and site-to-site VPNs with Cisco IOS Software and Advanced Integrated Module hardware encryption cards, and hardware appliances, such as a VPN concentrator, router, Cisco PIX Firewall, or task-specific VPN server for dial-up services. Cisco VPN solutions are easy to manage and offer the versatility to evolve with your growing business requirements. Progent's Cisco-Premier network consultants support Cisco's complete family of hardware and software targeted at eliminating data theft, virus and worm outbreaks, DDoS attacks, and other threats to your network. Progent can help you integrate Cisco technology to get secure access, intrusion protection, and full Identity services based on Cisco Access Control Server using RADIUS security and TACACS to create a central user access control foundation for user authentication, authorization, and tracking from an easy-to-use Web interface.
Best ransomware preparedness audit Services
ransomware protection evaluation Consulting Services
The ProSight Ransomware Preparedness Report is an affordable service centered on a phone interview with a Progent backup/recovery expert. The fact-finding interview is intended to help assess your company's preparedness either to block ransomware or recover rapidly from a ransomware incident. Progent will work with you personally to gather information concerning your existing antivirus tools and backup/recovery procedures, and Progent will then produce a custom Basic Security and Best Practices Report detailing how you can apply best practices to build a cost-effective AV and backup/recovery system that minimizes your vulnerability to a ransomware attack and aligns with your business needs.
Windows and UNIX Services
UNIX, Windows Consultants
Progent can assist you to design and execute an efficient migration from a UNIX-based IT environment to a network powered by Windows and suited for supporting Microsoft's powerful office productivity suites, business applications, and developer tools. Progent's UNIX, Windows and Cisco consultants and software development experts can help you guard your data and reduce productivity discontinuity by designing an effective transition plan that preserves your existing investments in UNIX application and technology. UNIX-to-Windows migration support expertise available from Progent include analysis of existing infrastructure, transition planning and testing, Exchange migration expertise, information and application migration, and server and media migration and economization.
24-Hour CUCM and SIP Integration Outsourcing
Cisco CUBE Integration Consulting Services
Progent's Cisco CCIE-certified SIP infrastructure experts can help you to design, deploy, manage, troubleshoot and upgrade Cisco's SIP connectivity technology and Cisco's CUBE-connected IP PSTN trunks and offer cost-effective remote or on-premises support to help you to move efficiently to an advanced unified communications environment that offers accelerated return on investment. Progent's certified Microsoft unified communications experts can assist you to establish interfaces between Cisco's CUBE SBC and Microsoft's rich media applications like Skype for Business or Lync Server for connectivity to a SIP-based IP PSTN trunk.
Select Topic: