Denver Telecommuters Configuration Consulting Partner
System Planning, Setup, Administration and Call Center Consulting and Support Services
Expanding your remote workforce may have a major impact on network infrastructure, security, and company workflows. Progent has 20 years of background helping small and mid-size businesses to plan, configure, administer, optimize, and troubleshoot IT environments that incorporate a remote workforce. Progent can help your Denver organization to pick the appropriate technologies and adhere to leading practices in creating and operating a secure virtual office ecosystem for teleworkers that promotes teamwork and delivers maximum business value. Progent can provide services that go from as-needed guidance for helping you over occasional IT bottlenecks to full project management or co-management to help you carry out mission-critical tasks.
Progent's consultants can assist Denver, Colorado organizations to succeed with any aspect of creating a high-performing work-from-home environment by delivering infrastructure configuration services, IP voice troubleshooting, voice/video conferencing support, collaboration platform customization and training, cloud connectivity, helpdesk augmentation, cybersecurity, backup/restore solutions, and unified management.
Infrastructure for Teleworkers
Integrating the physical and software infrastructure required for an at-home work environment can be particularly complex if you have to manage a combination of personal hardware like desktop computers and notebooks, routers, and wireless appliances from various manufacturers and with a variety of OS software and firmware releases. Progent's experience providing online support for both legacy and modern technologies in virtual office venues enables you to make efficient use of your available infrastructure and provides you with ready access to expertise for making essential updates. Services available from Progent to help your company to create a high-functioning telecommuting infrastructure include:
- VPN connectivity allows you to establish a safe connection for authorized remote employees to use IT resources situated at your company data center or in a public cloud. Progent can assist you to deploy and manage VPN connections between your teleworkers and your various network resources by providing online VPN integration consulting. For businesses with Cisco's ASA firewalls, Progent's Cisco ASA consultants can assist your telecommuters to set up Cisco's popular AnyConnect software to provide safe VPN connections for a broad selection of endpoint devices such as Microsoft Windows, macOS, iOS, Linux, and Google Android.
- Virtual Desktop Infrastructure platforms allow an at-home worker to view and use a remote computer's desktop. This provides network managers substantial control over the digital ecosystem of at-home employees and ensures them a consistent and more productive experience. Progent's virtual desktop services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops VDI expertise.
- Routers connect home networks to the Internet and typically support VPN tunnels, local wireless connectivity, and firewalls. Progent offers top-tier online support for deploying home routers from a variety of manufacturers. See router configuration services from Cisco-certified experts.
- Home Wi-Fi networks, typically supporting families and guests, are frequently used by telecommuters to connect to their Internet router for work. This can cause throughput as well as security issues. Progent can help you to resolve these issues by delivering expertise that include Aironet configuration expertise, Cisco-certified Meraki wireless installation expertise, and Ubiquiti WiFi access point integration assistance.
- Internet access solutions impact the performance and availability of connections between at-home workers and the company data center. Business-critical processes might require redundant Internet connections in case the normal connection fails. Progent can provide guidance for picking ISPs, selecting appropriate service packages, and configuring fault-tolerant Internet access. See Internet connectivity solutions.
IP Voice Solutions for Telecommuters
Extending the corporate phone system to include teleworkers is vital to maintaining an effective at-home workforce. A broad range of cloud-centric VoIP products are used by SMBs to server remote users. Many enterprises rely on Cisco's current or legacy platforms for VoIP management. Progent can assist businesses of all sizes to design or maintain a telecommuter IP voice service that provides the versatility, convenience and protection required for telecommuters. Progent's Cisco-certified CCIE Voice consultants can provide high-level support to help organizations optimize their existing Cisco VoIP environments to support an expanding at-home workforce.
- Cisco Unified Communications Manager (Cisco Unified CM or CUCM) delivers advanced telephony capabilities to devices like IP phones, media processing products, Voice over IP gateways, and mixed media applications used throughout the network. CUCM supports additional combined media services like unified messaging, voice/video conferencing, and team interaction networks. For more information about Progent's Cisco Unified CM or CUCM support, refer to Cisco Unified Communications Manager expertise.
- Cisco CallManager is Cisco's earlier call-processing agent and has been superseded by Cisco Unified CM. Progent's consultants can help you to support your current CallManager environment or migrate smoothly to Cisco's modern IP telephony products. For details about Progent's expertise for CallManager and Cisco's other legacy IP voice products, visit CallManager consulting services.
- Cisco IP Gateways enable integration with public telephony networks and with clients operating beyond the corporate perimeter such as at-home workers. Progent can provide expert support for Cisco's legacy IP gateways including the UC520, UC540 and UC560 product lines as well as for current Cisco Session Initiation Protocol (SIP) gateways. See Cisco Session Initiation Protocol (SIP) gateway configuration consulting.
- Other VoIP Products supported by Progent's consultants include Vonage, Intermedia Unite and 8x8. Progent can help you to enhance your wide area network architecture to support these VoIP solutions and provide as-needed integration and debugging expertise.
Video Conferencing for At-Home Workers
A wide selection of voice/video conferencing products from major technology companies support virtual meetings, video conferencing, chat, and screen sharing for both onsite workers and at-home workers. Many companies utilize multiple conferencing products to meet the needs of their different partners and customers. Progent's communications experts can assist you to manage your current conferencing ecosystem and optimize the engagement of your remote employees.
- Skype for Business is Microsoft's leading communications platform that enables real-time presence, IM, voice and video calling and conferencing plus the seamless integration of these capabilities within Office desktop and Microsoft 365 productivity software including PowerPoint, Word, and Excel. Progent can provide the expertise of Microsoft-certified specialists who can help your company to configure and maintain Skype for Business client software to support your remote workforce. To learn more about Progent's consulting expertise for Skype for Business, visit Skype for Business integration experts.
- FaceTime is Apple's group video calling app for compatible iOS and Mac computers and smartphones. FaceTime works over Wi-Fi or cellular Internet connections. Newer versions of FaceTime support as many as 32 concurrent users for video calls. For details about Progent's support expertise for Apple FaceTime, see Progent's FaceTime configuration expertise.
- Webex Meeting Center supports remote conferencing for virtually all desktop or mobile devices. Delivered via Cisco's Webex Cloud, Webex capabilities include sharing granular content or screens, presentations that embed rich media such as Microsoft PowerPoint and Flash videos, session recording, plus editing and playback for future reference. For details about Progent's support expertise for Webex and for additional video conferencing products from Cisco, refer to Progent's Webex Meeting Center support services.
- Teams is Microsoft's follow-up for Skype for Business. Teams provides a hub for conversations, contacts, and information with capabilities such as video calling, threaded chat, plus data sharing. To learn more about Progent's support expertise for Microsoft Teams and for other Office 365 products, visit Progent's Microsoft Teams consulting services.
- Other Voice/Video Conferencing Apps supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide integration and troubleshooting expertise for these conferencing platforms and assist your business to optimize your WAN architecture to host them.
Microsoft Integrated Collaboration Software for At-Home Workers
Microsoft's collaboration platforms are tightly integrated with Microsoft's popular Office and Microsoft 365 families, providing a powerful environment of productivity apps that create a cohesive user interface for sharing information across multiple sites and on a broad selection of endpoint devices. Progent has delivered online consulting support for Microsoft SharePoint and Exchange since their original releases and can assist your company to configure these critical collaboration products to optimize the effectiveness of your remote workforce.
SharePoint uses web entities to enable collaboration and information delivery by offering policy-driven access to content, business processes, and utilities for searching through company-wide business data. SharePoint enables you to build secure web portals that enables at-home workforce to see and edit consolidated business intelligence by means of Wikis, Blogs, social networking web sites, and Web Parts. To find out about Progent's SharePoint support services, visit SharePoint integration and application development expertise.
Exchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. To learn about Progent's Exchange support services, go to planning and configuration consulting for Microsoft Exchange.
OneDrive is Microsoft’s collaborative cloud-based storage service, comparable to GoogleDrive. Remote workers can store files to the OneDrive service, and co-workers can retrieve them safely via a browser. Provided with Microsoft 365, OneDrive allows at-home employees to jointly author documents. Revisions created offline are automatically uploaded when you go back online. For details about Progent's support services for Microsoft OneDrive, see Onedrive configuration experts.
Public Cloud Integration for Teleworkers
Progent offers fast and affordable remote assistance for enabling businesses to create, manage and optimize integrated network architectures that include physical data centers, at-home workers, branch offices, plus public cloud resources. Progent offers top-tier consultant for all modes of public cloud service including Infrastructure as a Service (IaaS), Platform as a Service (PaaS), and Software as a Service (SaaS). Progent can help remote workers fix issues with public cloud access, identity, and cybersecurity.
Microsoft Azure is a leading platform for cloud services that allows you to utilize IT infrastructure, servers, and key applications hosted on Microsoft's massive cloud. Microsoft Azure features over 100 services services such as the ability to host Windows and Linux-powered virtual machines, scalable cloud storage, messaging, application development with Visual Studio, and backup/restore. Progent can assist you to set up VMs on Azure Virtual Machines, configure storage on Azure Storage services, streamline identity control with Azure Active Directory, and design data backup and recovery solutions with Azure Backup. Progent can also show you how to create protected connections to Azure services for at-home workers by configuring and troubleshooting firewalls and VPN IPsec tunnels. For details about Progent's expertise for Azure, refer to Azure consulting.
Office 365, now called Microsoft 365, is Microsoft's growing suite of business productivity software and cloud services offered by subscription. Office applications and services are provided in a selection of plans intended for users ranging from students and households to large corporations. Progent offers fast and affordable remote contact with experts knowledgeable about Microsoft 365-compatible devices running Windows, Mac, iOS, and Google Android technology. Progent's experts can assist you to evaluate the various subscription bundles offered with Office 365 and configure 365 apps for your teleworkers in a way that delivers maximum business value. To learn about Progent's consulting services for Microsoft Office 365, refer to Microsoft 365 integration services.
Exchange Online is among the most popular cloud-based applications in the Office 365 product product suite. Office 365 Exchange Online provides the benefits of lower spending for data center infrastructure, simplified management, on-demand scaling, high reliability, and other benefits associated with public clouds. Microsoft has engineered Office 365 Exchange Online to operate seamlessly with on-premises deployments of Exchange, enabling customers to build hybrid information systems. Progent's Exchange experts can provide as-needed help to get you past challenging technical bottlenecks and can also provide end-to-end project management services to make sure your remote workers have easy and safe access to your Microsoft 365 Exchange Online environment. To find out Progent's consulting expertise for Microsoft 365 Exchange Online, go to Microsoft 365 Exchange Online integration and troubleshooting consulting.
Amazon Web Services (AWS) is a trailblazer in the public cloud computing arena and is the industry's leading provider of cloud services. Progent offers quick and economical online contact with cloud connectivity experts who can assist your business to design, deploy, manage, and debug hybrid information networks that integrate Amazon AWS cloud services with local data centers and with other popular cloud platforms like Azure. Progent also can provide the skills of Cisco-certified CCIE networking consultants to assist you to build a high-uptime network model to make sure your employees have a consistent computing experience whether they are working from your headquarters, a branch office, from home, or on the road. To learn about Progent's consulting services for Amazon AWS, refer to Amazon AWS consulting expertise.
Google Cloud Platform (GCP) is a popular suite of cloud services that offers Infrastructure-as-a-Service (IaaS) and Platform-as-a-Service (PaaS) products. Progent's certified Microsoft, Linux, and Cisco consulting experts can assist your business to scale your existing IT assets with the Google Cloud, and Progent's DBA experts can help you make your mission-critical applications cloud friendly so your teleworkers can benefit fully from Google Cloud Platform services. Progent can help your business to deploy VMs on Google Cloud Compute Engine, design an efficient storage system with Google Cloud Storage, and simplify access management for remote workers with GCP Cloud Identity services. Progent can also help you to use GCP's management tools to administer and monitor your GCP environment. To find out, go to Google Cloud Platform (GCP) integration expertise.
Help Desk Call Center Services for Telecommuters
A fast, organization-wide changeover to a telecommuter workforce, which could be the result of a pandemic or as part of a disaster recovery/business continuity plan, can overstretch even the most efficient internal Support Desk. Progent's Call Center services make it possible for businesses to outsource or expand their Call Center by using Progent's online Technical Response Center (TRC) team.
- Progent's Standard Help Desk services utilize Progent's extensive network of remote IT support specialists along with enterprise-class trouble ticketing and tracking technology to offer an affordable, modern Help Desk. Progent's Standard Help Desk Services offer an end-to-end solution that handles all aspects of online Level 1 desktop technical support from help requests through trouble ticket creation, screen sharing, issue resolution, and reporting. A browser-based User's Service Portal allows telecommuters to track or revise the status of their current trouble tickets, add information, and append screenshots or attachments. Support services are delivered at a significant price reduction off Progent's normal Level 1 desktop service charges, and Progent offers optional rapid hand-off to Level 2 and Level 3 support experts to resolve advanced issues. For details, refer to Progent's Standard Helpdesk Services for small and mid-size businesses.
- Progent's Call Desk Augmentation Service allows you to supplement your existing Call Center team by sharing delivery of Help Desk support services seamlessly between your regular IT support personnel and Progent's extensive team of desktop support engineers and subject matter experts. Progent's shared Help Desk service uses a co-sourcing support solution based on the number one professional services automation platform for managing service requests and trouble tickets, establishing responsibility, tracking progress, and producing management reports. To learn how Progent's Call Center Augmentation Services can help your company to provide best-in-class technical support to your teleworkers, see Progent's Help Desk supplementation Services.
Cybersecurity for At-Home Workers
Remote workers often run their personal computing devices and work in a physically unsecured environment. This increases their exposure to cyber threats and calls for careful deployment of security appliances, remote security monitoring, and the creation of policies in compliance with best practices. Progent's seasoned team of certified cybersecurity experts can help your business to design, implement and manage a modern security environment that protects critical information in networks that include an at-home workforce.
- Firewalls enable you to create a network environment that can be safely accessed by on-premises users as well as by teleworkers, mobile workers, vendors, customers, and other stakeholders. Next-generation firewall appliances allow you to assign and manage different access rights to various classes of users and to scale your IT network and modify your security as your company evolves and as network attacks grow increasingly sophisticated. Progent supports both current and legacy firewall appliances from all major manufacturers like Cisco, Palo Alto Networks, Check Point, Juniper, and Fortinet. To learn more about Progent's firewall integration expertise, refer to firewall configuration and support expertise.
- Remote Endpoint Security Monitoring makes it easy to watch over the disparate computers used by remote workers and either block or spot and mitigate modern threats such as ransomware. With ProSight Active Security Monitoring (ASM) services, a small-footprint software agent is put on every protected endpoint device, monitoring all activity and using advanced AI technology to detect zero-day attacks before they can spread. When a cyberattack is spotted, ProSight Active Security Monitoring immediately isolates the targeted endpoint device from the corporate network to quarantine the malware. Since the ProSight Active Security Monitoring software agent is autonomous, endpoints stay secure even when they are offline. For more information about ProSight Active Security Monitoring, see remote endpoint security monitoring for remote workers.
- Security Audits can assess the vulnerability of your network to all classes of outside and local security attacks for a network that includes at-home workers. Progent can deploy remote, automated security analysis software for quickly and affordably detecting a broad range of security holes that can be found over the Internet. Progent's security audit experts, which can be managed by network security professionals with advanced credentials such as CISA, ISSAP, and GIAC, can help your business to evaluate your procedures and policies and assess your IT architecture to allow you to implement top-level protection for your at-home workers.
Data Protection Solutions for At-Home Workers
The field of Data Protection covers backing up and recovering vital data so as to avoid data loss and minimize restoration time and effort in case of storage system failures resulting from hardware issues, software glitches, human mistakes, cyber attack, or any other reason. Dependable data protection solutions can be especially challenging to design and manage in hybrid networks that incorporate private data centers, cloud resources, and at-home workers.
- Backup/Recovery strategies for telecommuters must address diverse types of personally owned endpoint devices. Progent offers quick online access to experts familiar with a wide array of platforms for backing up Microsoft Windows, Apple Mac and Linux/UNIX powered servers and desktop computers as well as laptops, iPads and smartphones. Popular backup/recovery solutions maintained by Progent's data protection experts include Barracuda Backup, Microsoft Azure Backup, DoubleTake Software, Acronis Backup and Recovery, Mozy, and Time Machine. To protect resources distributed across a wide area network, Progent can provide ProSight Data Protection Services (DPS), a managed backup/recovery service that utilizes cloud-based storage and features granular recovery and centralized management.
- Disaster Recovery/Business Continuity strategies commonly envision scenarios that require a rapid changeover to telecommuting. Progent's senior disaster recovery preparedness experts and business continuity planning consultants can assist your business to create, document and validate a DR/BC strategy that includes the process of switching to an at-home workforce.
Unified Management for Remote Workers
Microsoft has renamed and reshuffled its endpoint management products under the name Microsoft Endpoint Manager, which includes Intune for cloud management of mobile and remote devices and Configuration Manager for managing on-premises computers. Microsoft Endpoint Manager provides a unified environment for protecting corporate data by controlling on-premises, mobile, and at-home endpoints.
Intune
Intune is part of Microsoft's Endpoint Management suite that also includes Microsoft Configuration Manager. Intune is a cloud-based service for managing and securing remote computers and applications. Remote endpoint devices can be personally owned or company owned. IT administrators managing the enrolled endpoint devices of teleworkers can utilize Intune to provision and validate apps on managed devices, push patches and certificates, set up rules for accessing data and networks, manage passwords, create VPN tunnels, determine how teleworkers share information, set up threat defense, verify security compliance, and erase corporate data from missing, stolen or decommissioned devices. Intune can be used with iOS, Google Android, Windows, and macOS devices. To find out about Microsoft Intune and to find out how Progent can help your company to use Microsoft's Endpoint Management to manage the devices of your teleworkers, refer to Intune telecommuter endpoint management experts.
VMware Workspace ONE
VMware Workspace ONE is a feature-rich unified Mobile Device Management (MDM) platform that allows network administrators to keep offsite endpoint devices current and secure. Workspace ONE uses VMware AirWatch technology for unified endpoint administration plus VMware's Horizon virtual software delivery platform for authorization control, application management, and configuration management of endpoint computers. Workspace ONE operates with devices powered by Windows 10, macOS, iOS, Google Android, Chrome OS, or popular distributions of Linux. VMware Workspace ONE is available by subscription as a cloud service or as an on-premises deployment via a one-time purchase. Key capabilities of Workspace ONE include fast over-the-air deployment of new notebooks, immediate onboarding of new users, policy setting and enforcement for all classes of endpoints, aggregated reporting and performance analytics, an email encryption gateway, and integration with Microsoft apps and cloud products. To find out about Progent's support for VMware Workspace ONE, visit VMware Workspace ONE mobile endpoint management consultants.
Contact Progent for Telecommuter Support Services
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An index of content::
Specialists SCCM 2016 Mobile Device Management
SCCM 2016 MDM Remote Support
Configuration Manager 2016 automates software deployment at scale, simplifies security and compliance settings management, keeps track of network assets, guards against company data leakage, provides health monitoring, enables safe self service, and delivers a common point of control for administering multi-OS networks based on on-premises, cloud, or hybrid deployment models. Progent's Microsoft-certified Configuration Manager 2016 consulting team and Microsoft Azure cloud specialists can help your organization with any aspect of designing, implementing, using and repairing a SCCM 2016 deployment for on-premises, cloud-based, or hybrid environments.
Microsoft Office SharePoint Server 2019 Support and Setup
Specialists SharePoint Portal Server
Progent’s Microsoft-certified experts can provide businesses of any size consulting, technical support, and development services for SharePoint Server and SharePoint Online. Microsoft SharePoint is an enterprise platform that uses web technology for efficiently connecting people, groups and information. SharePoint Server provides a common location for your employees or customers to connect to, organize, share and manipulate relevant information, documents, and software and to interact with other people. Microsoft SharePoint allows faster and more intelligent decisions, more effective sharing across groups and more economical business practices. Windows SharePoint Services connect employees, customers, workgroups and projects with the knowledge they’ve developed in a manner that makes data convenient to locate, retrieve and re-use. Progent's SharePoint consultants can help you to manage your current SharePoint environment or migrate to the latest version of SharePoint.
24 Hour Professionals Internal Cybersecurity Inventory
Network Security Scan Technology Professional
Progent offers two low-cost service bundles intended to enable small companies to get an impartial security assessment from a premier security engineer. With Progent's External Security Inventory Scan, a security engineer runs a comprehensive test of your IT infrastructure from outside your firewalled perimeter to determine possible risks in the security profile you present to the outside world. With Progent's Internal Security Inventory Checkup, a security expert runs a network scan from an authorized machine within your company firewall to uncover the risk to inside attacks. The two security inventory services are set up and executed from a protected remote site.
Windows, UNIX, Solaris Consultant
Windows, UNIX, Solaris Network Consultants
Progent's UNIX family support services offer small companies and developers help with administering and maintaining UNIX, Linux or Solaris systems that coexist with Microsoft-based networks. Progent can give your business access to UNIX experts, consulting professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This broad array of experience provides you with a convenient one-stop source to show you how to create and manage a secure and robust cross-platform network and communications environment that supports UNIX and Microsoft coexistence by integrating Windows with major variants of UNIX such as Apple macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms such as RedHat, SuSE, Mandrake, Debian-GNU and Slackware.
24x7x365 SQL Server 2012 Monitoring Consultant
PowerPivot for SharePoint Support and Integration
Progent can provide the expertise of certified engineers as well as experienced software programmers, DBAs, project management experts, Cisco-certified network architects, business continuity specialists, and security professionals to assist your business to evaluate the likely advantages of Microsoft SQL Server 2012 for your organization, set up pilot environments at your datacenter or at Progent's test lab, plan and carry out a smooth migration to SQL Server 2012 from earlier releases of SQL Server or from other database solutions, and define an efficient and safe network infrastructure that helps you realize the full strategic benefit of Microsoft SQL Server 2012.
Les Kent has a 35-year track record of successful network integration, business management, marketing, and operations. He has shown a talent for developing elegant information technology solutions in his roles as as a system designer, programmer, project manager, deployment consultant, and problem solver for small businesses, start-ups, and major enterprises.
Top Microsoft Exchange Server Upgrade Professionals
Microsoft Certified Expert Exchange Server Migration Specialists
Progent's Microsoft-certified network engineers can assist your organization to assess the value of Exchange 2010 for your company and can assist your IT staff to plan and carry out an efficient upgrade to Exchange Server 2010 from Exchange 2003 or Microsoft Exchange Server 2007 that will provide fast payback by increasing your productivity, lowering the cost of equipment and support, streamlining management, and consolidating your key communications platforms.
SCCM 2012 Asset Inventory Technology Consulting Services
SCCM 2012 Planning Technical Support
Progent's Microsoft-certified consultants can help you to prepare for, deploy, and administer System Center 2012 R2 Configuration Manager. Progent can assist you to migrate efficiently to Configuration Manager 2012 from an older device and application management solution or assist you to enhance your current SCCM 2012 ecosystem to accommodate your evolving IT needs. In addition, Progent can assist you to build an infrastructure that takes full advantage of SCCM 2012 by providing expertise with associated Microsoft platforms including ADDS, SQL SSRS, and Internet Information Services.
SCCM 2012 Reporting Remote Consulting
SCCM 2012 On-site Technical Support
Progent's Microsoft-certified consultants can assist your business to prepare for, deploy, and operate Microsoft System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can assist you to migrate efficiently to Configuration Manager 2012 from a legacy change management platform or assist you to modify your existing SCCM 2012 ecosystem to accommodate your changing business needs. In addition, Progent can help you to create an infrastructure that extracts the most value from SCCM by providing advanced consulting support for associated Microsoft technologies including Active Directory Domain Services, Microsoft SQL Server and SQL Server Reporting Services, and Internet Information Services (IIS).
Remote Employees Endpoint Management Technology Consulting Services
Offsite Workers Endpoint Management Consultant
Progent can assist small and medium-size organizations to implement unified endpoint management systems for maintaining devices operated by teleworkers.
Windows Server 2019 Storage Spaces Direct Setup and Support
Online Support Windows Server 2019 Windows Time Service
Progent's Windows Server 2019 disaster recovery/business continuity preparedness consultants can help you to design a DR/BC solution based on Microsoft's advanced Failover Clustering technologies including Cluster Sets, Storage Replica, Storage Spaces Direct, Virtual Machine Load Balancing, and Cloud Witness.
ProSight Email Guard Outbound Email Encryption Professionals
ProSight Email Data Leakage Prevention Engineers
Progent's ProSight Email Guard solution uses the services and infrastructure of top information security vendors to deliver web-based management and world-class protection for all your inbound and outbound email. The powerful structure of Progent's Email Guard integrates a Cloud Protection Layer with a local gateway device to offer complete protection against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. ProSight Email Guard's cloud filter acts as a first line of defense and blocks most threats from reaching your security perimeter. This reduces your exposure to external attacks and conserves network bandwidth and storage. ProSight Email Guard's onsite security gateway device adds a deeper layer of inspection for incoming email. For outbound email, the onsite gateway offers anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The on-premises gateway can also help Exchange Server to monitor and safeguard internal email traffic that originates and ends within your corporate firewall.
800 ISR Router Network Engineer
Integration CRS Core Router
Cisco offers an extensive array of routers including appliances built to deliver the security, performance, and availability demanded by organizations ranging from branch offices to worldwide enterprises and ISPs. Cisco routers include support for redundancy, automatic failover, and backup power for improved reliability and system uptime. Progent can help you choose and integrate Cisco routers to establish a solid infrastructure for your network and to make it economical to expand as you add new users, start new offices, deploy new services, open your network to clients and partners, and manage an increasingly mobile workforce. Progent can provide help with a range of routers based on the Cisco IOS platform, including Cisco's 800 family of small business VPN routers, Cisco 2800 and 3800 ISR routers, Cisco 1900 and 2900 G2 ISR routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for wide area network edge applications, CRS Carrier Routing System for the network core, plus older 2500 and 2700 Routers.
Project Server 2013 Support and Setup
24x7 Project Server Time Reporting Installation support
Progent's Microsoft consultants can provide advanced expertise in deploying, operating and debugging all versions of Project, Project Server, and Microsoft Project Online and can provide a wide variety of cost-effective remote support services based on industry best practices to assist businesses of any size to get all the advantages of this leading project management solution. Support services offered by Progent include solution design, software configuration and upgrades, strategies for safe file and status sharing among onsite and remote or mobile users, network infrastructure optimization, and customized webinar training.
SharePoint 2016 Information Rights Management Online Support
Consultant SharePoint 2016 Management
Progent's Microsoft-certified SharePoint consultants can provide economical remote and onsite expertise, application development, and debugging services for organizations of all sizes who intend to upgrade to SharePoint Server 2016 or SharePoint Online from prior releases of SharePoint.
MySQL Standard Edition Consultant Services
Oracle database administration Consultant Services
Progent can provide affordable remote access to an Oracle MySQL RDBMS administrator or application programmer and can assist businesses of all sizes to configure and support MySQL within a reliable network environment that provides advanced speed, expandability, and protection. Progent also has experience assisting companies port databases from Oracle to MySQL.
System Center 2016 and Windows Server 2016 Support and Help
System Center 2016 and SSRS Reporting Technical Consultant
Progent's Microsoft-certified consulting experts have over a decade of experience designing, deploying, optimizing and troubleshooting Microsoft SCOM solutions and offer companies of any size advanced remote or onsite consulting support for System Center 2012 Operations Manager. Progent can assist your company to plan an architecture for SCOM 2012 servers that provides the performance and resilience needed to watch over your IT resources effectively, whether your datacenters are onsite, in the cloud, or a hybrid environment. Progent's SCOM consultants can also help you to import and set up Microsoft SCOM 2012 management packs based on best practices for monitoring network fabric as well as Microsoft and third-party apps and services. Also, Progent can deliver fast remote or on-premises technical support to help you to fix critical issues uncovered by Microsoft SCOM 2012.
ISA Server Consultant
Biggest Internet Security and Acceleration Server IT Services
Progent's certified Internet Security and Acceleration Server consulting experts have extensive backgrounds creating corporate security designs for information systems with many sites, mobile users, and mission-critical web-based applications. A Progent ISA Server engineer can help your small company design and implement a configuration of Microsoft ISA Server 2004 that supports your information security needs without limiting your productivity.
24 Hour IP-PBX Online Consulting
SPA300 Series IP Phone Online Support
Progent's Cisco certified network infrastructure experts can provide advanced support for Cisco Unified Communications Manager (previously CallManager). Progent can help you to integrate VoIP phones, design dial plans, set up SIP trunking and PSTN support, deploy ISR G2 routers with CUBE support, and deploy UCS server failover systems.
Computer Network Firms Linux Online
Linux Remote Specialist
Progent offers nationwide remote phone support and troubleshooting services for companies who run networks powered by versions of the Linux OS or whose information systems include a combination of Linux platforms/Linux and Microsoft Windows technology. Remote technical support provides maximum leverage for your IT dollar by preserving client productivity and shortening the time charged for computer repair services. Sophisticated remote access utilities and skilled service specialists and consultants combine to enable Progent to handle the majority of network issues without squandering time and expense by going to your location. In most of cases your IT problems can be dealt with over the phone or through a combination of telephone support and online network analysis. Progent can put you in touch with Cisco CCIE network engineers and CISA certified security professionals to help you with the most challenging system issues.
Amazon MWS programming Contract Programming Firm
Amazon MWS Contract Programming
Amazon Marketplace Web Service (Amazon MWS) is a collection of APIs that enables Amazon sellers to streamline their business processes by automating key sales functions such as listings, orders, shipments, inbound and outbound fulfillment, and reports. By leveraging Amazon's extensive online selling environment and automating their sales processes, vendors can expand their market, reduce their cost of sales, accelerate reaction time to customers, and add to their bottom line. Progent's Amazon Marketplace Web Service developers can collaborate with your development team and provide programming, workflow integration, project management support, and training to help you shorten development time and expedite your ROI.
Consultant Price Computer Service Providers
Consultant Cost Computer Consultancy Firm
Progent's pricing policy is to bill for remote support and in-person help per minute. Consequently, you are invoiced exclusively for received support. Progent does not demand a more expensive rate for after-hours or priority service, and within California or in areas where Progent offers on-site support, Progent does not bill for travel except for emergency calls where on-site work is less than 4 hours. Also, Progent imposes no service activation fee and requires no retainer for services provided during normal working hours. Many service firms demand large minimum fees or charge for each fifteen minutes or longer. Progent's one-minute granularity avoids large invoices for fast repairs so you won't be tempted to allow minor problems to stay unaddressed.
Support Services Office 365 PST migration
Office 365 Portal Support Outsourcing
Microsoft has made a strong effort to enable transparent hybrid environments that combine Office 365 Exchange Online and on-premises Exchange deployments. This permits you to have certain Exchange mailboxes hosted on your on-premises datacenter and other mailboxes hosted by Office 365. Progent's Microsoft-certified Exchange consultants can help you with any facet of planning, integrating and debugging your hybrid Office 365 network. Progent's Exchange specialists can provide as-needed support to help you through stubborn technical bottlenecks and also offer extensive project management outsourcing to ensure your hybrid Office 365/Exchange solution is completed on schedule and within budget.
Consultant System Center 2016 and SQL Server
System Center 2016 and Exchange Integration Consultant Services
Small to middle size companies can now enjoy all the advantages of Microsoft System Center Operations Manager 2007 and also have quick access to Progent’s Microsoft and Cisco Premier IT support experts. With Progent's economically priced network service packages, small organizations can select a simple System Center Operations Manager-based co-sourcing package with network monitoring, reporting, Help Desk and online service or a comprehensive round-the-clock outsourcing solution. Progent supports Operations Manager to offer small company information systems world-class reliability, security, and performance.
Microsoft Access migration Professional
Microsoft Access performance tuning Contract Programming
Progent offers cost-effective online support for all editions of Microsoft Access including Access desktop and Access Web App and can provide expert support for Access application development, database conversion, performance optimization, BI reporting, and troubleshooting. Progent also can provide custom webinar training for Office Access application programming and database administration.
Network Design and Configuration Windows 8.1 Client Hyper-V
Windows 8.1 Remote Desktop installation and Administration
Microsoft Windows 8.1 is engineered to power computers from smartphones and tablets to power-user desktops. A wealth of new and improved capabilities, including its touchscreen interface and signature tile GUI, provide a wide range of advantages for organizations who know how to put them to work. Progent's Windows consultants can assist bring your organization up to speed with Windows 8.1 and make sure you gain significant business value from the operating system's various technical enhancements.
Teleworker Integration Integration Services
Call Desk for Remote Workforce Configuration
Progent has 20 years of background assisting small and mid-size organizations to design, implement, tune, administer, and troubleshoot IT networks that incorporate remote workers.
Microsoft Mac and Linux Desktop Information Technology Consulting Company
Microsoft and Mac Desktop Server Migration Specialists
Progent offers a wide range of cost-effective support services to help your business to deploy, integrate, repair, and administer workstations and laptops powered by Windows, Apple macOS and OS X, or various editions of Linux. Progent can offer on-premises or online technical support for single computers or notebooks or work with your business to design and implement a company-wide rollout of new or updated operating system platforms and business applications. Progent can also provide engineers and technical workers to help your company to plan for and implement a company relocation or merger designed to cause minimal disruption of your business.
Specialists Dynamics GP VBA
Specialist Dynamics GP Continuum
Progent's expert solution designers and software developers can assist your business to build enhancements to Microsoft Dynamics GP/Great Plains that support the special requirement of your business without losing the benefits of Windows integration. Progent can also provide help with a range of software development tools that can be utilized to create user-interface and data integrations with Microsoft GP/Great Plains. These tools include Dexterity, Modifier with VBA, Visual Studio for Dynamics, Continuum, eConnect, Web Services for Microsoft Dynamics GP, and Integration Manager.
Postini Setup and Support
Antispam Support and Help
E-Mail Guard is Progent's economical anti-spam and antivirus solution that offers small companies world-class defense against spam, viruses, directory harvesting, and other varieties of e-mail-based assaults on computer systems. E-Mail Guard is powered by Postini's Perimeter Manager, a comprehensive library of web-managed spam filtering and virus defense services that stop email attacks before they are able to breech the company firewall. Perimeter Manager also allows administrators track and manage their e-mail application, regardless of server platform, hardware type, or data center location.
Co-managed Call Center Online Technical Support
Virtual Help Desk Engineer
Progent’s Co-managed Help Desk service makes it possible for your business to split responsibilities for Help Desk services transparently between your IT staff and Progent's pool of veteran technical support engineers and subject matter experts. Progent’s Help Desk Co-management service is an advanced service desk solution based on the top shared professional services automation (PSA) tool for handling end-user service requests, ticketing, responsibility, progress tracking, and metrics.
Top Fortinet Firewall Migration Remote Troubleshooting
Fortinet 30 Series Firewalls Remote Support
Fortinet FortiGate next-generation firewalls (NGFWs) are industry leaders in offering top performance for SSL/TLS inspection. Progent's Fortinet FortiGate firewall consultants can help you to integrate your Fortinet security appliances to safeguard your digital assets at the network perimeter, within the data center, at branch locations, and at the cloud edge.
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