Denver Telecommuters Integration Consulting Partner
System Design, Implementation, Management and Troubleshooting Consultants
Expanding your remote workforce can have a significant effect on IT architecture, cybersecurity, and company processes. Progent has 20 years of experience assisting businesses of all sizes to plan, configure, manage, tune, and troubleshoot IT networks that support at-home workers. Progent can help your Denver company to pick the right tools and adhere to best practices in creating and maintaining a secure virtual office solution for telecommuters that promotes teamwork and delivers top business value. Progent offers services that go from as-needed expertise for getting you over occasional technical bottlenecks to full project management or co-management to help you carry out business-critical initiatives.
Progent's consultants can help Denver, Colorado organizations to with any facet of creating a high-performing remote work environment by delivering network infrastructure configuration services, VoIP PBX expertise, voice/video conferencing integration, collaboration platform selection and deployment, public cloud integration, Help Desk services, security monitoring, data protection solutions, and centralized management.
Infrastructure for Teleworkers
Integrating the network infrastructure required to support an at-home workforce can be especially complicated if you have to accommodate a mix of worker-owned equipment such as desktop computers and laptops, routers, and Wi-Fi appliances from an assortment of vendors and with a variety of OS software and firmware releases. Progent's experience providing remote support for both legacy and modern IT products in remote office venues enables you to make cost-effective use of your existing network infrastructure and offers ready access to expertise for making essential upgrades. Support services available from Progent to help you to create a productive telecommuting ecosystem include:
- Virtual Private Network connectivity makes it possible to create a safe tunnel for authenticated at-home employees to access IT assets located at your corporate datacenter or in the cloud. Progent's consultants can assist your company to deploy and maintain VPN connections between your at-home workforce and your key network resources by providing online VPN configuration support. For businesses with Cisco's ASA firewalls, Progent's Cisco-certified ASA Firewall experts can help your at-home workers to utilize Cisco's AnyConnect software for safe VPN connections for a broad selection of devices including Microsoft Windows, macOS, Apple iOS, Linux, and Android.
- Virtual Desktop Infrastructure products allow an at-home worker to see and use a remote PC's desktop. This technology provides IT managers significant control over the digital ecosystem of at-home employees and ensures them a familiar work experience. Progent's VDI consulting services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops VDI consulting.
- Routers connect at-home networks to the Internet and typically support VPN tunnels, home wireless networks, and firewalls. Progent can provide top-tier remote consulting for setting up routers from a variety of manufacturers. See router configuration services from Cisco-certified experts.
- Home Wireless networks, typically supporting families and visitors, are frequently utilized by telecommuters to connect to their router for work. This can cause throughput as well as cybersecurity problems. Progent can assist businesses to resolve these issues by delivering expertise like Aironet configuration expertise, Cisco Meraki wireless installation consulting, and Ubiquiti WiFi AP setup assistance.
- Internet access methods impact the speed and availability of connections between at-home workers and the corporate network. Vital applications might require backup Internet access in the event the primary connection fails. Progent can provide expertise for selecting Internet service providers, choosing appropriate service bundles, and configuring fault-tolerant Internet connections. See Internet connectivity integration services.
IP Voice Integration for Teleworkers
Extending the business phone system to include teleworkers is critical to maintaining an effective at-home workforce. A variety of cloud-centric IP voice platforms are used by small and mid-size businesses to server remote users. Many enterprises rely on Cisco's modern or legacy products for IP voice solutions. Progent can help organizations of any size to design or tune a telecommuter VoIP service that delivers the flexibility, convenience and security needed for remote users. Progent's Cisco-certified CCIE IP Voice consultants can provide advanced support to assist businesses tune their existing Cisco IP voice systems to support a growing remote workforce.
- Cisco Unified Communications Manager (CUCM) extends enterprise telephony capabilities to devices like IP phones, media processing platforms, VoIP gateways, and mixed media software used across the network. CUCM manages additional combined media services like messaging, video conferencing, and team interaction networks. For details about Progent's Cisco Unified CM or CUCM support, visit Cisco Unified Communications Manager consultants.
- CallManager is Cisco's legacy call-processing software and has been replaced by Cisco Unified CM. Progent's consultants can assist you to maintain your existing CallManager environment or upgrade smoothly to Cisco's current IP telephony solutions. For details about Progent's expertise for Cisco CallManager and Cisco's other early IP voice products, visit Cisco CallManager consulting services.
- Cisco IP Gateways enable integration with public telephony networks and with users working beyond the corporate perimeter like telecommuters. Progent can provide expert support for Cisco's legacy IP gateways including the UC520, UC540 and UC560 products and for current Cisco Session Initiation Protocol (SIP) gateways. See Cisco Session Initiation Protocol (SIP) gateway configuration consulting.
- Additional VoIP Products supported by Progent include Vonage, RingCentral and 8x8. Progent can assist you to expand your wide area network architecture to work with these solutions and deliver on-demand deployment and debugging services.
Video Conferencing for Remote Workers
A broad range of video conferencing platforms from leading technology companies support virtual discussions, video and voice conferencing, chat, and screen sharing for both onsite workers and teleworkers. Many companies use multiple products to meet the needs of their various partners and clients. Progent's communications experts can assist your organization to manage your existing voice/video conferencing environment and enhance the productivity of your remote workforce.
- Skype for Business is Microsoft's leading communications platform that supports presence, instant messaging, audio and video calling and conferencing as well as the transparent integration of these capabilities within Office desktop and Microsoft 365 productivity software such as PowerPoint, Word, Excel and Outlook. Progent offers the expertise of Microsoft-certified specialists who can assist you to configure and manage Skype for Business clients to accommodate your at-home employees. For details about Progent's consulting services for Skype for Business, refer to Skype for Business consulting experts.
- FaceTime is Apple's multiuser video calling platform for iOS and Mac devices. FaceTime works over Wi-Fi or cellular Internet connections. Current versions of FaceTime allow up to 32 concurrent users for voice/video calls. To learn more about Progent's consulting services for FaceTime, visit Progent's FaceTime configuration expertise.
- Webex Meeting Center provides online conferencing for virtually all computing devices. Delivered via Cisco's Webex Cloud platform, Webex capabilities include sharing specific content or screens, presentations that embed rich media including Microsoft PowerPoint and Flash videos, network-based capture, plus editing and playback for future reference. To learn more about Progent's support expertise for Cisco Webex as well as for other video conferencing solutions from Cisco, see Progent's Webex Meeting Center support services.
- Teams is Microsoft's next-generation replacement for Skype for Business. Teams provides a portal for conferencing, contacts, and information with capabilities that include IP voice and video conferencing, threaded chat, plus data sharing. To learn more about Progent's consulting expertise for Microsoft Teams as well as for other Microsoft 365 products, visit Progent's Microsoft Teams consulting services.
- Other Conferencing Apps supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver configuration and troubleshooting expertise for these products and help your business to optimize your WAN architecture to host them.
Microsoft Integrated Collaboration Software for an At-Home Workforce
Microsoft's collaboration platforms are closely integrated with Microsoft's familiar Microsoft Office and Microsoft 365 suites, providing a powerful environment of applications that deliver a consistent user interface for sharing information across a corporate network and on a broad range of endpoints. Progent has delivered remote consulting services for Microsoft SharePoint and Exchange Server since their original publication and can help your company to deploy these critical collaboration platforms to optimize the effectiveness of your remote workforce.
SharePoint uses web entities to allow collaboration and knowledge delivery by offering policy-driven access to data, workflow, and tools for searching through company-wide information silos. SharePoint allows you to build secure portals that enables at-home workforce to see and update consolidated business intelligence by means of Wikis, Blogs, social networking sites, and Web Parts. To find out about Progent's SharePoint support services, go to SharePoint configuration and development consulting.
Exchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. For details about Progent's Exchange consulting services, see planning and configuration consulting services for Microsoft Exchange.
OneDrive is Microsoft's collaborative cloud-based file hosting and synchronization service, similar to GoogleDrive. Remote users can save files to OneDrive, and colleagues anywhere can retrieve them safely via a web browser. Provided with Office and Microsoft 365, OneDrive allows remote workers to jointly author documents. Revisions created offline are automatically uploaded when you reconnect to the Internet. To learn about Progent's consulting expertise for OneDrive, go to Onedrive configuration consulting.
Cloud Integration Services for At-Home Workers
Progent offers affordable remote assistance for enabling businesses to build, manage and optimize cohesive hybrid network architectures that incorporate physical data centers, telecommuters, branch offices, and cloud resources. Progent offers top-tier consultant for all types of cloud service delivery including Infrastructure as a Service (IaaS), Platform as a Service (PaaS), and Software as a Service (SaaS). Progent can help remote workers fix problems with public cloud connectivity, authentication, and security.
Azure is a leading family of cloud services that allows you to utilize infrastructure, virtual servers, and critical applications hosted on Microsoft's extensive cloud. Azure includes over 100 cloud-based services including hosting for Windows and Linux-powered VMs, scalable cloud storage, email and messaging, app development with Visual Studio, and data backup. Progent can help you to deploy virtual machines on Azure Virtual Machines, configure cloud-based storage on Azure Storage services, unify identity management with Azure Active Directory, and plan backup and restore systems with Azure Backup. Progent can also show you how to establish secure connections to Azure services for at-home workers by setting up and troubleshooting firewall appliances and VPN IPsec tunnels. For details about Progent's support services for Azure, go to Microsoft Azure consulting.
Microsoft 365, previously called Office 365, is Microsoft's popular suite of business productivity applications and cloud services available by subscription. Office applications and services are marketed in a selection of bundles designed for users ranging from students and small offices to large enterprises. Progent offers fast and easy remote access to consultants familiar with Microsoft 365-compatible endpoints running Windows, Mac, iOS, and Google Android operating systems. Progent's experts can assist your business to evaluate the numerous subscription plans offered with Microsoft 365 and deploy 365 apps for your remote workers in a way that delivers maximum business value. For details about Progent's support services for Microsoft 365, visit Microsoft 365 integration support.
Microsoft 365 Exchange Online is one of the most popular cloud-based applications in Azure-hosted Microsoft 365 product suite. Exchange Online provides the advantages of reduced costs for data center infrastructure, easier management, on-demand scaling, high reliability, and other benefits inherent with cloud computing. Microsoft has designed Microsoft 365 Exchange Online to run transparently with on-premises Exchange environments, allowing you to build hybrid cloud/onsite information systems. Progent's certified Exchange experts are available for occasional assistance to get you past tough technical roadblocks and also offer end-to-end project management outsourcing to make sure your telecommuters have easy and safe access to your Microsoft 365 Exchange Online environment. To find out Progent's support services for Exchange Online, go to Exchange Online configuration and support consulting.
Amazon AWS is a trailblazer in the public cloud computing market and is the world's top provider of cloud services. Progent can provide fast and affordable online contact with cloud integration consultants who can assist your business to plan, implement, manage, and debug hybrid IT networks that integrate Amazon AWS cloud-based services with on-premises data centers and with other public clouds like Microsoft Azure. Progent also can provide the skills of Cisco-certified CCIE networking consultants to help you to create a high-availability network model so your users have a consistent computing environment whether they are working from your main office, a branch office, from home, or on the road. For details about Progent's consulting services for Amazon AWS, visit Amazon AWS integration services.
Google Cloud (GCP) is a popular set of public cloud services that provides Infrastructure-as-a-Service (IaaS) and Platform-as-a-Service products. Progent's certified Microsoft, Linux, and Cisco experts can assist your organization to expand your current IT assets with the Google Cloud, and Progent's database consultants can help you make your critical apps cloud friendly so your at-home workers can benefit fully from Google Cloud services. Progent can help your business to deploy virtual machines on Google Cloud Compute Engine, plan a cost-effective storage solution with Google Cloud Storage services, and simplify identity management for at-home workers with GCP Cloud Identity. Progent's consultants can also assist your organization to use GCP's unified management technology to administer and track your GCP environment. For information, refer to Google Cloud Platform consulting support.
Help Desk Services for At-Home Workers
A rapid, enterprise-wide transition to a from-home business model, which might be motivated by a pandemic or as a component of a disaster recovery/business continuity process, can overstretch even the most efficient in-house Support Desk. Progent's Help Desk Call Center services make it possible for businesses of any size to outsource or supplement their Help Desk Call Center by using Progent's remote Technical Response Center team.
- Progent's Standard Call Desk support services leverage Progent's extensive network of online IT support specialists combined with world-class trouble ticketing and follow-up technology to offer an affordable, modern Help Desk Call Center. Progent's Standard Help Desk Services provide a comprehensive solution that addresses all aspects of remote Level 1 PC technical support from initial help requests through ticket generation, screen sharing, issue resolution, and reporting. A browser-based User's Service Portal allows from-home workers to track or revise their active tickets, enter information, and append screenshots and relevant files. Technical support services are delivered at a significant price reduction off Progent's normal Level 1 technical service charges, and Progent offers the option of rapid hand-off to Level 2 and Level 3 support specialists to resolve complex problems. To find out more, refer to Progent's Standard Helpdesk Services for small and mid-size businesses.
- Progent's Help Desk Call Center Supplemental Service allows your business to augment your current Support Desk organization by splitting responsibilities for Help Desk support transparently between your in-house support personnel and Progent's extensive roster of PC support technicians and subject matter specialists. Progent's shared Support Desk service is based on a co-sourcing support model utilizing the leading professional services automation (PSA) tool for handling service requests and trouble tickets, establishing ownership, tracking progress, and producing management reports. For information about how Progent's Call Desk Supplementation Services can enable your business to provide world-class technical support to your at-home workforce, see Progent's Help Desk augmentation Services.
Security and Compliance for Remote Workers
Work-from-Home (WFH) workers commonly utilize their personal devices and usually operate in a poorly secured physical area. This increases their vulnerability to cyber attacks and requires careful deployment of firewalls, AV tools, MFA-based identity verification, remote endpoint monitoring, thorough user training, and the development of security policies built on best practices. Progent's seasoned roster of data security support consultants can help your business to design, implement and maintain a compliant security solution that protects critical IT assets in environments that incorporate remote workers.
Firewalls allow companies to build a network that can be securely utilized by on-premises users and by an at-home workforce, mobile workers, vendors, clients, and the public. Modern firewall devices permit you to assign and manage different permissions to different groups of users and to scale your network and adjust your security profile as your business evolves and as network attacks grow increasingly complex. Progent supports both current and legacy firewall appliances from all leading manufacturers including Cisco, Palo Alto Networks, WatchGuard, Juniper, SonicWall and Fortinet. To learn more about Progent's firewall support services, visit firewall integration and support services.
Remote Endpoint Security Monitoring makes it easy to track the various computers utilized by telecommuters and either reject or identify and mitigate modern cyber attacks such as ransomware. With ProSight Active Security Monitoring (ASM) services, a small-footprint agent is installed on every secured endpoint device, watching all activity and utilizing advanced machine learning from SentinelOne to identify zero-day attacks on arrival. When an attack is spotted, ProSight ASM immediately disconnects the impacted endpoint from the network to contain the threat. Since the ProSight Active Security Monitoring agent is self-contained, endpoints stay secure even if they are offline. Progent is a SentinelOne Partner, reseller, and integrator. To find out more about ProSight ASM, refer to remote endpoint security monitoring for teleworkers.
Progent's Duo MFA services utilize Cisco's Duo cloud technology to defend against password theft through the use of two-factor authentication. Duo supports one-tap identity verification on Apple iOS, Google Android, and other out-of-band devices. With Duo 2FA, whenever you sign into a protected online account and give your password you are asked to confirm who you are via a unit that only you have and that uses a different ("out-of-band") network channel. A broad selection of devices can be used as this second means of authentication such as an iPhone or Android or wearable, a hardware/software token, a landline phone, etc. You may register multiple verification devices. For details about Duo two-factor identity authentication services, refer to Cisco Duo MFA two-factor authentication (2FA) services for remote workers.
Security Audits can evaluate the exposure of your network to all types of external and internal security threats for a network that includes at-home workers. Progent can run remote, automated cybersecurity inventory software for quickly and economically uncovering a broad range of security holes that can be surfaced via the Internet. Progent's endpoint security assessment experts, which can be provided by network security experts with advanced certifications such as CISM, CISSP, and GIAC, can assist you to audit your processes and policies and assess your IT infrastructure to allow you to design top-level protection for your an at-home workforce.
Download White Paper: Protecting a Work-From-Home (WFH) Network
To view or download a white paper about critical things to concentrate on for securing an IT environment that incorporates work-from-home staff, click:
Protecting a Work-From-Home Network White Paper. (PDF - 2.4 MB)
Data Protection for At-Home Workers
Data Protection covers backing up and restoring critical data so as to avoid data loss and minimize restoration time in case of storage problems due to equipment issues, programming glitches, operator mistakes, cyber attack, or any other reason. Dependable data protection solutions can be especially challenging to architect and maintain in hybrid networks that incorporate private data centers, public clouds, and at-home workers.
- Backup/Restore strategies for telecommuters must cover diverse kinds of user-owned endpoints. Progent can provide fast online access to consultants familiar with a wide array of products for protection Microsoft Windows, Apple Mac and Linux/UNIX powered servers and desktop computers as well as notebooks, tablets and handhelds. Popular backup/restore products maintained by Progent's data protection experts include Barracuda Backup, Microsoft Azure Backup, DoubleTake Software, CrashPlan, Mozy, and Time Machine. To back up resources spread across a hybrid network, Progent offers ProSight Data Protection Services (DPS), a backup/recovery subscription service that utilizes cloud-based storage and includes fine-grained recovery and unified management.
- Disaster Recovery/Business Continuity plans often envision scenarios that require a temporary switch to a work-at-home environment. Progent's expert disaster recovery preparedness experts and business continuity consultants can assist you to create, document and validate a DR/BC plan that includes the logistics of switching to an at-home workforce.
Unified Management for Remote Workers
Microsoft has renamed and reshuffled its endpoint management platforms under the name Microsoft Endpoint Manager, which encompasses Intune for cloud management of mobile and remote endpoints and Configuration Manager for managing on-premises endpoints. Endpoint Manager offers a centralized solution for protecting critical data by controlling local, mobile, and at-home endpoint devices.
Microsoft Intune
Intune is part of Microsoft's Endpoint Management suite that also features Microsoft Configuration Manager. Intune is a cloud service for managing and securing mobile computers and applications. Remote endpoint devices can be user owned or company owned. Network administrators managing the enrolled endpoint devices of telecommuters can utilize Intune to deploy and authenticate apps on managed devices, push updates and certificates, configure rules for accessing information and networks, manage passwords, establish VPN tunnels, control how teleworkers share data, establish threat defense, verify security compliance, and delete corporate information from lost, stolen or deactivated endpoint devices. Intune can be used with Apple iOS, Google Android, Windows, and macOS devices. For details about Microsoft Intune and how Progent can assist your company to use Microsoft's Endpoint Management to manage the endpoint devices of your at-home workforce, refer to Intune remote device management experts.
VMware Workspace ONE
VMware Workspace ONE is a feature-rich unified Mobile Device Management platform that allows network administrators to keep remote endpoints up to date and secure. Workspace ONE uses VMware AirWatch technology for centralized endpoint administration along with VMware's Horizon virtual software delivery technology for authorization control, app management, and configuration management of endpoint devices. Workspace ONE runs with devices based on Windows 10, macOS, Apple iOS, Google Android, Chrome OS, or leading distributions of Linux. VMware Workspace ONE is available by subscription as a cloud service or as an on-site deployment through a perpetual license. Top capabilities of Workspace ONE include fast over-the-air deployment of new laptops, quick onboarding of new employees, policy set up and enforcement for all categories of devices, aggregated reporting and performance analytics, email encryption, and tight integration with Microsoft apps and cloud-based services. To find out about Progent's support for VMware Workspace ONE, see VMware Workspace ONE mobile device management consultants.
Contact Progent for Remote Workforce Expertise
To get in touch with Progent about building and maintaining a productive work-from-home solution for your Denver, Colorado organization, call
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Professionals Snatch ransomware hot line
ransomware system rebuild Consulting Services
Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery expert who can help you to halt the spread of an active ransomware attack. Call 800-462-8800
iPhone and Power BI integration Consultants
iPhone and Windows 8.1 integration Specialists
Progent can provide cost-effective online consulting to assist your business to plan, configure, and fix any aspect of your iPhone and iPad and Windows integration efforts and is available for quick jobs to help you get past occasional technical roadblocks or long-term engagements to help you finish large-scale initiatives on time and within budget. Progent has expertise in local, cloud-based, or hybrid environments and can help you build or support a highly available, protected and scalable infrastructure that is best suited to your computing model. Progent also offers online and onsite training to help manage and use your iPhones and iPads in a safe, collaborative ecosystem that optimizes the strategic value of your IT network.
Technology Consulting Services Apple iPad
24/7/365 Consultant Macintosh
Progent's consultants can provide Mac users a range of services including desktop support, Apple macOS and OS X consulting, Apple Mac integration with Windows networks, Microsoft Entourage and Exchange Server help, network protection services, and custom training. Progent can assist businesses to upgrade to macOS from OS X or other earlier editions of Apple Mac OS X and Progent can provide help with Apple macOS and Mac OS X applications. Progent's specialists in Apple technology can also assist your business with Apple iPhone support and iPad synchronization, or moving to Apple's iCloud services. For business networks built exclusively on Mac OS X or for systems with a combination of Mac, Linux and Windows based servers and workstations, Progent's Apple, Cisco, and Microsoft professionals have the background and depth to deal with the complexity of planning, configuring and supporting a network environment that is reliable, secure, fast and able to achieve your organization's business goals.
Microsoft Expert Consultancy Lync Server 2013 Web Apps Server
Lync Server 2013 topology Specialists
Progent's Microsoft consultants can help you to assess the value of Microsoft Lync Server for your environment and can assist you to design and execute a deployment of Lync Server 2010 that centralizes the administration of Instant Messaging and Presence and improves the output of your office staff, telecommuters, and smartphone users. Progent's consultant's can in addition assist you to carry out an efficient migration to Lync Server from Microsoft Office Communications Server or from Microsoft Live Communications Server, integrate Microsoft Lync Server 2010 with Exchange, Microsoft SharePoint, and SQL Server, show you how to use Lync Server to enhance the team-computing capabilities of MS Office programs, and provide webinar training and ongoing technical support for Lync Server 2010 and other Microsoft products.
SMS Upgrade Support and Setup
Technical Support SMS Server 2003 Migration
Progent's Microsoft certified consultants provide small and mid-size companies enterprise-level consulting support for Microsoft Systems Management Server 2003. SMS 2003 is Microsoft's standard tool for change and configuration management. SMS 2003, a component of Microsoft System Center 200, enables companies to deliver important software quickly and reliably to appropriate users, reduce software costs and stay compliant by understanding usage profiles, improve Windows protection by improving your awareness of weak points and by delivering critical updates, manage your mobile workforce through industry standards independent of connection or geography, and lower operational costs by efficiently utilizing the management capabilities incorporated into Windows. Progent's SMS engineers can show you how to use SMS economically for automated software and application installation, security patch control, and resource tracking management including software and hardware inventory.
Microsoft Forefront TMG Support
Forefront TMG 2010 Technical Consultant
Microsoft Forefront Threat Management Gateway 2010 is based on the powerful security technologies of ISA Server and provides a easily managed Internet gateway that acts as a single-server platform for a variety of security functions such as an application and network layer firewall, URL monitoring and filtering, malware inspection, intrusion protection, reputation services, Virtual Private Network control, plus HTTP/HTTPS inspection. Microsoft Forefront TMG 2010 includes advanced web security logging and reporting features, allows customized reports generated by Microsoft SQL Server, integrates with Active Directory to streamline policy enforcement, and can be deployed as a virtual server to cut expenses and improve availability. Progent's Microsoft-certified engineers can help you to plan and carry out test and production implementations; integrate Forefront Threat Management Gateway 2010 with Windows 2008 R2, Active Directory, SQL Server, Microsoft Exchange Server 2010, and SharePoint; set up Forefront TMG 2010 to operate on a virtual machine with Microsoft Windows Hyper-V; and deliver continuing support and troubleshooting. Progent can also help your organization to upgrade economically to Forefront Threat Management Gateway 2010 from ISA Server.
Ohio Support Company
Rhode Island Setup
If your business does not require emergency remote support but expects to need assistance with your network in the near future, you can conserve time and expenses and guarantee that the appropriate IT skill will be ready when you need it by contacting a Progent sales specialist and signing up as a client. For details, phone 800-993-9400 or send email to information@progent.com.
Onsite Technical Support Exchange 2013 Configuration
Exchange 2013 Migration Professionals
Exchange 2013 includes significant enhancements to the functionality of Exchange Server 2010 and introduces powerful new features as well as a revamped architecture. These enhancements affect vital areas such as ease of administration, availability, compliance, operational costs, collaboration, scalability, performance, cross-version interoperability, and productivity. Progent's certified Exchange Server 2013 consultants can help you understand the possible business benefits of upgrading to Exchange 2013, design a cost-effective test and rollout plan, and educate your IT team to maintain your Microsoft Exchange 2013 solution. Progent also offers ongoing online consulting and support and management services for Microsoft Exchange 2013.
Network Support Consultant Microsoft Office 2003
Computer Network Support Companies Microsoft Office System
Progent imposes no service activation charge and requires no retainer for support services provided during regular business hours. Progent's small granularity does away with large bills for fast repairs so you will not be tempted to permit minor problems to stay unaddressed.
Altaro VM Backup Boot from Backup On-site Support
Altaro VM Backup Troubleshooting Remote Technical Support
Altaro VM Backup software from Hornetsecurity provides small businesses a reliable and affordable platform for backing up and restoring Microsoft Hyper-V and VMware-based virtual machines (VMs). Altaro VM Backup can be deployed in local, offsite, distributed, and cloud-hosted architectures and also enables cost-effective cloud backup to Microsoft Azure storage. Altaro VM Backup protects against ransomware by leveraging Immutable Cloud Storage. This produces tamper-proof data that cannot be modified by any user including administrators or root users. Progent is a certified Hornetsecurity/Altaro partner and can provide a wide array of remote or on-premises services to assist you to plan, install, manage and debug a modern backup/restore system based on Altaro VM Backup software. With ProSight DPS Altaro VM Backup, Progent delivers a managed backup/restore service based on Altaro VM Backup software.
Small Firm Support
Small Business On-site Support
If you have a small business IT system with 10 to 50 desktop clients, Progent's network outsourcing services free your business from dependence on single freelance consultant while giving you affordable and reliable access to enterprise-class network support. By delivering network support service when you require it, providing specialized knowledge for critical applications, delivering value-added services such as 24x7 network monitoring, and charging only for services you receive, Progent gives you an economical solution for optimizing the profitability of your small office network. Progent is the intelligent way for small organizations to build and support a robust and safe IT network and to benefit from quick access to the skilled support typically restricted to businesses who can support a large internal IT organization.
Microsoft SCOM Integration
SCOM Migration IT Consultant
Progent's Microsoft-certified consultants have more than a decade of experience designing, deploying, optimizing and troubleshooting Microsoft SCOM solutions and offer organizations of all sizes advanced remote or onsite consulting services for SCOM 2012. Progent can help your company to plan a topology for System Center 2012 Operations Manager servers that provides the responsiveness and resilience needed to watch over your IT resources effectively, whether your infrastructure are onsite, cloud-based, or a hybrid solution. Progent's SCOM consultants can also help you to import and customize System Center 2012 Operations Manager management packs according to leading practices for tracking network fabric and Microsoft and third-party apps and services. Also, Progent can deliver responsive remote or onsite troubleshooting to help you to fix serious problems uncovered by Microsoft SCOM 2012.
Support Outsourcing Mission Critical IT Applications
Virtual Server Specialists
With virtual servers, businesses can run many virtual servers on a single physical server. Virtual server technology enables IT organizations to enjoy all the advantages of server isolation, while avoiding the costs that goes with buying additional server equipment. Virtualization is the critical technology for private clouds, which offer important advantages such as lowering the costs of hardware, datacenter facilities, and administration while improving information security, network availability, and disaster recovery. Other important server management options are server monitoring utilities, Windows Server Update Services, and remote system management hardware. Progent's professional server management experts can help you with all aspects of server virtualization and administration to allow your business to cut expenses and save time.
Barracuda Backup Planning Support Outsourcing
Barracuda Backup Bare Metal Recovery Computer Engineer
Barracuda Backup is a low-cost, subscription backup and disaster recovery service for small and medium-size businesses. A Barracuda Backup deployment can incorporate a purpose-built hardware appliance built by Barracuda or a software-based appliance with similar features but which uses your own storage hardware. Barracuda Backup protects critical company data produced locally, at one or multiple remote sites, or in the cloud. For disaster protection, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any site with a Barracuda appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consulting experts offer a wide range of consulting services to assist your business to plan, configure, manage and troubleshoot a BDR system built on Barracuda Backup.
MCSE Expert Certified Exchange 2007 Server Engineer
Microsoft Exchange 2007 Professionals
Progent's expert support team can help you define and implement a smooth in-place Microsoft Exchange 2007 migration plan that minimizes productivity disruption, reduces long-term service demands, and makes your Exchange 2007 Server easy to administer. For complex multi-server or multi-location migrations, Progent offers the experience to complete your move quickly and economically. Progent's Microsoft Exchange Server 2007 help, troubleshooting, and consulting offerings include assistance with the configuration of outside vendor add-ons to Exchange 2007 Server and the creation of unified messaging solutions powered by Exchange 2007 Server.
Microsoft Windows Outsource IT
Microsoft Windows Consulting Organization
Progent's IT outsourcing services offer affordable network consulting for small businesses. Whether it includes planning system infrastructure, setting up an in-house Help Desk or using an outside one, deploying a new email system, monitoring your network, or developing an on-line business application, outsourcing your IT engineering services can contain expenses and eliminate risks, permitting network support expenses to grow in a more linear and manageable fashion than is feasible by assembling a large, knowledgeable internal network support organization. Progent's Outsourcing White Paper and datasheets explain how Progent can enable you to build a protected and highly available system architecture for your critical applications based on Windows.
Snatch ransomware protection and recovery Services
Consultant Services ProSight Ransomware Defense
Progent's ProSight Active Security Monitoring is an endpoint protection (EPP) service that incorporates next generation behavior-based machine learning technology by SentinelOne to defend endpoint devices as well as servers and VMs against new malware attacks like ransomware and email phishing, which routinely evade traditional signature-based AV products. ProSight Active Security Monitoring protects local and cloud-based resources and offers a single platform to automate the entire malware attack progression including filtering, infiltration detection, containment, cleanup, and post-attack forensics. Key features include one-click rollback using Windows VSS and automatic network-wide immunization against new threats.
Network Load Balance Technical Support
Top Rated Cisco Content Engine Network Consultants
Progent offers fault tolerant load balancing support that addresses network load balancing, load balanced program, LAN/WAN backbone routing, and content delivery products such as F5 Networks 3DNS. fault tolerant load balancing providers for which Progent can provide consulting services include Windows Server 2003 Network Load Balancing Manager, Citrix Access Suite and Presentation Server, Cisco Content Services Switch, Cisco Content Engine and Cisco CDN Software, and F5 Networks BIG-IP.
Windows 11 Virtual Desktop Support and Integration
Microsoft Certified Partner Windows 11 RPA Computer Consulting
Progent's Microsoft-certified Windows 11 consulting experts offer a range of services for Windows 11 such as cloud and hybrid solutions, mobile device management and synchronization, telecommuter access, data and identity security, streamlined deployment, and Help Desk support.
24x7 .NET Visual Basic Contract Programmer
Top Quality .NET C# Design
Progent's application developers have worked for 20 years with .NET tools and the Visual Studio development environment and are able to build or enhance .NET applications quickly and at low cost.
24x7 Exchange 2013 In-Place Hold Integration
Exchange 2013 Active Directory IT Consulting
Microsoft Exchange 2013 incorporates major improvements to the functionality of its predecessor Microsoft Exchange Server 2010 and introduces important new features plus a redesigned structure. These enhancements affect key facets of IT including ease of administration, availability, security, operational costs, teamwork, extensibility, throughput, cross-version interoperability, and productivity. Progent's Microsoft-certified Exchange Server 2013 consultants can help you evaluate the possible business benefits of upgrading to Exchange Server 2013, create an efficient test and deployment plan, and train your IT staff to maintain your Exchange Server 2013 environment. Progent can also provide affordable online support and management for Microsoft Exchange Server 2013.
Automatic Fail-over Technology Consulting
High-Availability Internet Network Support Services
Progent's Cisco-authorized network experts can help you build an affordable, fault tolerant Internet connection architecture that can achieve 24x7 Internet connectivity through a broad range of high availability Internet network products and services including fault tolerant BGP, automatic fail-over, and multiple Internet Service Providers. Progent offers Cisco Certified Internetwork Expert professionals to show you how to apply the most current techniques for high availability Internet connectivity to create an economical, fully redundant Internet interface with automatic failover and other features to create fault tolerant Internet availability.
UNIX Technology Professional
Solaris Consulting
Progent's Solaris family support services offer small and mid-size companies and software developers support for administering and maintaining Solaris environments that operate with Microsoft-based technology. Progent can give your organization access to Solaris consultants, support professionals premier by Microsoft and Cisco, and security specialists with CISM and CISA certification. This broad range of experience offers you an easy single consulting firm to help you build and maintain a secure and robust cross-platform connectivity and communications solution that allows Solaris and Microsoft interoperability by combining MS Windows with major versions of UNIX including Mac OS X, Solaris, IBM AIX, HP-UX, BSD, SCO, and SGI/Irix or major Linux platforms such as RedHat Linux, SUSE Linux, CentOS, Ubuntu, PCLinuxOS, fedora Linux, Gentoo, Mandrake/Mandriva, Debian-GNU, and Slackware.
Support and Help Windows, UNIX, Solaris
Solaris with Windows Consult
If your company operates a UNIX, Linux, or Solaris network or a multi-OS computer system, Progent's CISM and ISSAP-premier security specialists can help your whole organization in a wide array of security topics such as security administration practices, security architecture and models, connection management products and techniques, software development security, operations security, physical security, telecommunications, network and web security, and workplace recovery planning. CISM, CISSP and ISSAP define the core competencies and worldwide standards of knowledge that network security professionals are required to master. These accreditations give IT management the confidence that those who have achieved their CISM or CISSP certification have the experience and knowledge to deliver effective security management and consulting help.
Urgent SharePoint programming Technology Professional
web application development Consultants
If you need help creating, improving, or repairing business aplications for Windows, Linux, or for the Web, Progent's expert team of program developers, database designers, and software project managers can make sure you get the job done on schedule and within budget. Progent's experienced application programmers can provide cost-effective and efficient online help for projects as small as writing VBA macros for Excel or as large as rolling out line-of-business RDBMS applications built on SQL Server or Oracle.
At Home Workers Data Protection Online Technical Support
24x7 Setup and Support At Home Workforce Data Protection
Progent can help small and medium-size businesses to design, deploy, test and maintain backup solutions to support telecommuters.
Remote Employees VoIP Technical Support
Offsite Workers IP Voice Technical Consultant
Progent can help small and mid-size businesses to implement IP voice platforms to give their teleworkers the benefit of seamless extensions of the company phone network.
Professional UNIX
Sun Solaris Remote Technical Support
If your business computer system combines Sun Solaris platforms with MS Windows, Progent can show you how to integrate your servers into a unified environment that permits all your OS platforms to coexist for simple management, seamless information exchange, high dependability, enhanced performance, and tight protection. Progent's Sun Solaris and Microsoft Windows integration assistance services include IT infrastructure configuration and support, support for Windows services for UNIX, online network monitoring and management, online network support and repair, on-site technical support, and Help Desk Call Center outsourcing.
Engineers ransomware virus recovery
Netwalker ransomware recovery Consultant Services
Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery consultant who can assist your business to halt the spread of an active ransomware breach. Call 800-462-8800
Database Programming Professionals
Database DBA Computer Consulting
Progent's Microsoft-certified relational database developers can provide small and midsize businesses remote DBA and programming services for popular database products such as MS SQL Server, Oracle, MySQL, and Office Access. Consulting services available from Progent include software installation and configuration, application design and coding, management services, replication and synchronization strategies, capacity planning, tuning, migration, information security, backup and recovery options, troubleshooting, and training.
SQL Server 2019 R Services Online Consulting
SQL Server 2019 Development Online Troubleshooting
Progent's Microsoft-certified SQL Server 2019 consultants can help you to evaluate the business case for upgrading to SQL Server 2019 and can deliver fast remote or onsite access to consulting experts in solution planning and integration, application programming, SQL Server management, and cybersecurity.
Microsoft Office 2003 Computer Consultancy Company
Consulting Firm Microsoft Windows
Progent imposes no startup charge and requires no retainer for support services provided during normal working hours. Progent's one-minute granularity avoids big bills for fast fixes so you will not be forced to permit less critical problems to stay unaddressed. .
Catalyst 9100 Series AP Management Network Consultants
Consultant Catalyst Wi-Fi 6 AP Configuration
Progent's Cisco-certified Catalyst Wi-Fi 6 Access Point consultants offer economical remote and onsite support for Catalyst Wi-Fi 6 wireless access points.
SQL Server 2019 Always On Availability Groups Support Services
SQL Server 2019 and Amazon Marketplace Web Service Consultant
Progent's certified SQL Server 2019 consultants can help your organization to assess the advantages for upgrading to SQL Server 2019 and can provide fast online or onsite access to experts in system planning and integration, application development, SQL Server management, and network security.
24-7 Exchange 2013 Unified communications Integration
Exchange 2013 Upgrade Technical Consultant
Microsoft Exchange 2013 incorporates major improvements to the functionality of Exchange 2010 and delivers powerful new features plus a redesigned structure. These improvements affect vital facets of IT like ease of administration, availability, security and compliance, operational costs, collaboration, expandability, throughput, cross-version interoperability, and the user experience. Progent's Microsoft-certified Exchange 2013 consulting professionals can help you evaluate the possible business benefits of upgrading to Exchange Server 2013, design an efficient validation and rollout strategy, and educate your IT team to maintain your Exchange 2013 environment. Progent can also provide affordable remote consulting and support and management services for Exchange Server 2013.
Project Server 2010 Consulting Services
Microsoft Project Server My Sites Specialist
Progent's Microsoft engineers offer advanced support in implementing, using and debugging all versions of Microsoft Project Server and can provide a broad range of cost-effective online consulting services following proven best practices to help businesses of any size to get all the benefits of this leading project management solution. Consulting support available from Progent include system planning, software configuration and migration, setting up safe file and status sharing among local and remote or mobile users, network optimization, and customized webinar training.
Microsoft Expert SCDPM 2012 Cloud Backup Online Consulting
SCDPM 2012 Upgrade Network Engineer
Progent's Microsoft-certified consultants can provide online or in-person support to assist businesses of all sizes to design, implement, administer, and troubleshoot a backup system based on System Center 2012 Data Protection Manager (SCDPM 2012). Progent's consultants can assist you to upgrade from earlier releases of SCDPM or from a different backup/recovery platform, and Progent can integrate your SCDPM 2012 deployment for on premises, cloud, or hybrid environments. Progent offers occasional help for fixing particularly challenging problems, or full project management support. Progent can also help you to design SCDPM 2012 into an enterprise-class disaster recovery strategy.
Remote Support SQL Server 2012 xVelocity
PowerPivot for Excel Technical Support
Progent offers the support of Microsoft-certified consultants as well as seasoned software programmers, DBAs, project management experts, Cisco-certified network engineers, business continuity planning specialists, and security professionals to assist you to assess the potential benefits of SQL Server 2012 for your business, set up test environments at your site or at Progent's test lab, plan and carry out a smooth transition to SQL Server 2012 from earlier releases of SQL Server or from other database platforms, and configure an efficient and secure network infrastructure that helps you realize the full business benefit of SQL Server 2012.
Technical Support Microsoft ISA Server
Professionals Internet Security and Acceleration Server
Progent's Microsoft-certified Forefront TMG and Internet Security and Acceleration Server 2006 consultants can help you to design, deploy, and manage a configuration of Forefront TMG or Internet Security and Acceleration Server 2006 on your information system that provides the firewall security, speed and ease-of-use that your business requires.
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