Denver Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Denver Metro Area.

Denver Metro Area Onsite IT Consulting
Progent locations in the Denver Metro Area

City Street Address Contact Information
Denver, CO 1515 Wynkoop St
Suite 360
Denver, Colorado 80202
Sales Phone: 720-263-4433

Link: Denver, CO Network Support Services
Broomfield, CO 11001 West 120th Ave
Suite 400
Broomfield, Colorado 80021
Sales Phone: 720-666-6553

Link: Broomfield, CO Network Support Services
Centennial, CO 9233 Park Meadows Dr
Lone Tree, Colorado 80124
Sales Phone: 720-961-4447

Link: Centennial, CO Network Support Services

To get immediate remote help with data security issues, businesses in Denver, CO, have access to expert troubleshooting by contacting Progent's security professionals. Progent's online service staff is ready to offer efficient and economical assistance with security problems that are impacting the viability of your IT network. Progent's security engineers are certified to support environments powered by Windows, Linux, macOS and OS X, Sun Solaris, and major derivatives of UNIX. Progent's broad array of consulting services encompasses firewall expertise, email filtering and encryption, secure network infrastructure, and business continuity preparedness. Progent's technical support team has earned the world's top security credentials including GIAC and CISSP.

Progent provides remote security support on a per-minute basis with no minimum minutes and without additional charges for setup or after hours support. By charging per minute and by providing top-level support, Progent's billing model keeps costs low and avoids scenarios where simple solutions turn into major charges.

Our Network Has Been Hacked: What Should We Do?
Network Security Consulting FirmIn case your network is now experiencing a network security crisis, go to Progent's Urgent Remote Network Support to see how to receive fast assistance. Progent maintains a pool of seasoned cybersecurity experts who can provide online and on-premises assistance that includes containment, mitigation, recovery, forensics, and enhancement of your security profile to guard against future exploits.

For organizations that have planned in advance for a security breech, the formal post-attack response procedure outlined by GIAC (Global Information Assurance Certification) is Progent's recommended method of responding to a serious security penetration.

Introduction to Progent's Security Services
Managing network protection and preparation for restoring vital data and systems after a security breach requires a continual effort that entails a variety of technologies and processes. Progent's security consultants can assist your organization at whatever level in your attempt to secure your information network, from security audits to designing a comprehensive security strategy. Important areas covered by Progent's experts include Planning and Prevention, Data Recovery and Security Forensics, and Outsourced Filtering of Email-Borne Attacks.

Planning and Building Protected Environments
Every organization should develop a thoroughly thought out security strategy that incorporates both preventive and reactive elements. The pre-attack strategy is a set of precautions that works to minimize security gaps. The reactive plan defines activities to help security staff to evaluate the losses resulting from a breach, repair the damage, record the experience, and revive network activity as quickly as possible. Progent can show you how to build protection into your business processes. Progent can set up scanning software, define and implement a secure network infrastructure, and recommend processes and policies that will optimize the safety of your computing environment. Progent's security professionals are ready to assist you to set up a firewall, deploy secure offsite access to e-mail and data, and configure an effective virtual private network.

If your company is interested in an economical way for outsourcing your security administration, Progent's Round-the-clock Network Support Packages feature non-stop remote system tracking and quick resolution of problems.

Hybrid Cloud Solutions
Progent can help your company you to design, implement, manage and troubleshoot enterprise hybrid cloud solutions that incorporate local and cloud infrastructure and that are compliant with government and industry data security standards. (Learn about Progent's Office 365 integration solutions with on-premises installations of Exchange, Microsoft Azure enterprise hybrid cloud integration and Progent's Amazon Web Services enterprise hybrid cloud solutions.)

Data Restoration and Failure Analysis
Progent offers expertise in recovering networks and servers that have been hacked, are quarantined, or have ceased to function following a security breach. Progent can show you how to determine the damage resulting from the breach, return your company to normal business operations, and recover data compromised owing to the event. Progent's certified engineers can also oversee a comprehensive forensic evaluation by examining activity logs and using a variety of advanced assessment techniques. Progent's experience with security issues minimizes your downtime and allows Progent to propose effective measures to avoid or contain future attacks.

Ransomware Removal and Restoration Services
Progent offers the help of experienced ransomware recovery consultants with the skills to reconstruct an information system damaged by a ransomware cryptoworm such as Ryuk, WannaCry, NotPetya, or Locky. For more information, see ransomware removal and restoration services.

Progent's Low-Cost Managed Services for Information Assurance
Progent's affordable ProSight line of network monitoring and management services is intended to provide small and mid-size organizations with enterprise-class support and state-of-the-art technology for all facets of information assurance and compliance. ProSight managed services available from Progent include:

ProSight Active Security Monitoring: Next Generation Endpoint Protection and Ransomware Defense
ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) solution that incorporates next generation behavior-based machine learning tools to guard endpoint devices as well as servers and VMs against new malware attacks such as ransomware and file-less exploits, which routinely evade legacy signature-matching anti-virus tools. ProSight ASM safeguards on-premises and cloud resources and provides a unified platform to address the entire malware attack lifecycle including blocking, detection, mitigation, remediation, and post-attack forensics. Top capabilities include one-click rollback using Windows Volume Shadow Copy Service and real-time system-wide immunization against new threats. Find out more about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware defense.

ProSight Enhanced Security Protection (ESP): Unified Physical and Virtual Endpoint Protection
ProSight Enhanced Security Protection (ESP) managed services deliver economical in-depth security for physical and virtual servers, desktops, mobile devices, and Exchange Server. ProSight ESP utilizes adaptive security and advanced heuristics for continuously monitoring and responding to cyber assaults from all attack vectors. ProSight ESP delivers firewall protection, intrusion alerts, device management, and web filtering through cutting-edge tools packaged within a single agent accessible from a single control. Progent's data protection and virtualization consultants can assist you to design and configure a ProSight ESP environment that meets your organization's unique requirements and that helps you prove compliance with government and industry data protection standards. Progent will help you define and implement policies that ProSight ESP will enforce, and Progent will monitor your IT environment and react to alarms that call for urgent attention. Progent's consultants can also help your company to install and test a backup and disaster recovery system like ProSight Data Protection Services (DPS) so you can recover rapidly from a potentially disastrous cyber attack like ransomware. Find out more about Progent's ProSight Enhanced Security Protection unified endpoint security and Microsoft Exchange filtering.

ProSight DPS: Managed Cloud Backup
ProSight Data Protection Services from Progent offer small and medium-sized organizations a low cost end-to-end solution for secure backup/disaster recovery. Available at a low monthly rate, ProSight DPS automates your backup processes and enables rapid restoration of critical data, applications and VMs that have become lost or corrupted as a result of component breakdowns, software bugs, natural disasters, human mistakes, or malicious attacks such as ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, applications, system images/, as well as Hyper-V and VMware images/. Critical data can be backed up on the cloud, to a local storage device, or mirrored to both. Progent's backup and recovery consultants can deliver world-class expertise to set up ProSight Data Protection Services to be compliant with regulatory requirements such as HIPPA, FINRA, and PCI and, whenever needed, can assist you to restore your critical data. Learn more about ProSight DPS Managed Backup.

ProSight Email Guard: Spam Filtering, Data Leakage Protection and Email Encryption
ProSight Email Guard is Progent's spam filtering and email encryption service that uses the infrastructure of leading information security vendors to deliver web-based management and comprehensive security for all your inbound and outbound email. The powerful structure of Email Guard managed service combines cloud-based filtering with a local gateway device to provide advanced protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. The cloud filter acts as a preliminary barricade and keeps the vast majority of unwanted email from making it to your security perimeter. This decreases your exposure to inbound threats and conserves system bandwidth and storage. Email Guard's onsite security gateway appliance adds a deeper level of analysis for inbound email. For outbound email, the onsite security gateway provides anti-virus and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The onsite security gateway can also help Microsoft Exchange Server to monitor and protect internal email traffic that stays within your corporate firewall. For more details, see Email Guard spam and content filtering.

ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
With ProSight Virtual Hosting service, a small or mid-size organization can have its critical servers and applications hosted in a protected Tier III data center on a fast virtual machine host set up and managed by Progent's network support experts. Under the ProSight Virtual Hosting model, the customer retains ownership of the data, the OS platforms, and the applications. Because the system is virtualized, it can be moved immediately to an alternate hosting environment without requiring a lengthy and difficult reinstallation procedure. With ProSight Virtual Hosting, you are not locked into a single hosting provider. Find out more details about ProSight Virtual Hosting services.

ProSight IT Asset Management: Network Documentation and Password Management
Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to capture, update, find and safeguard information about your network infrastructure, procedures, business apps, and services. You can instantly locate passwords or IP addresses and be alerted automatically about impending expirations of SSLs or domains. By cleaning up and organizing your IT documentation, you can save as much as 50% of time spent trying to find critical information about your IT network. ProSight IT Asset Management features a common repository for storing and sharing all documents required for managing your network infrastructure like standard operating procedures and self-service instructions. ProSight IT Asset Management also offers a high level of automation for collecting and relating IT information. Whether youíre planning enhancements, performing maintenance, or responding to a crisis, ProSight IT Asset Management delivers the information you need as soon as you need it. Find out more about ProSight IT Asset Management service.

Special Security Services Available from Progent
Progent's seasoned consultants can provide world-class specialized help in vital facets of network protection such as:

Security Vulnerability Audits and Security Compliance Assessment
Progent provides expertise with information risk evaluation tools such as Microsoft Baseline Security Analyzer or LANguard from GFI for conducting a variety of comprehensive network tests to reveal potential security gaps. Progent has extensive experience with scanning tools and can assist you to analyze assessment results and respond appropriately. Progent's security engineers also can perform web software validation and can conduct expert assessments of corporate-wide security to assess your organization's compliance with key global security specifications such as FISMA, PCI, and ISO 17799. Also, Progent can assess the effectiveness of your wireless security covering stationary wireless appliances plus mobile devices. Read additional information about Progent's Security Vulnerability Audits and Compliance Testing.

Cisco Security, PIX Firewall and ASA Firewall, Virtual Private Network, Aironet and Meraki Wireless Help
Progent's Cisco Certified Internetwork Experts (CCIEs) and Cisco Certified Network Professionals can provide in-depth technical expertise for Cisco's complete family of security and VPN products including PIX Series Firewalls and ASA 5500 Firewalls, Catalyst FWSM, protected broadband and integrated services (IS) routers, Aironet wireless access points, Meraki cloud-managed Wi-Fi access points, and Catalyst family switches. Learn the details concerning Cisco Security, Virtual Private Network and Wireless Support.

Other Firewall and Virtual Private Network (VPN) Solutions
In addition to being expert in a broad array of protection solutions available from Microsoft and Cisco, Progent offers organizations of all sizes expert engineering services for products from other popular firewall and Virtual Private Network suppliers. Progent's consultants offer:

Stealth Intrusion Checking Consulting
Stealth penetration checking is a vital method for helping businesses to find out how exposed their IT systems are to serious attacks by showing how effectively corporate protection processes and technologies hold up to authorized but unannounced intrusion attempts launched by veteran security specialists using the latest intrusion techniques. Find out additional details concerning Progent's Penetration Testing Services.

Certified Information Security Manager (CISM) Security Support Services
CISM Consultants for Denver, ColoradoCertified Information Security Manager (CISM) identifies the fundamental skills and international benchmarks of service that information security professionals are required to achieve. It provides executive management the assurance that those who have been awarded their accreditation possess the experience and skill to offer effective security management and engineering services. Progent can offer a CISM consultant to assist your organization in key security disciplines including information protection governance, vulnerability management, information security program management, and crisis handling support.

Learn the details concerning Progent's Certified Information Security Manager Security Consulting Assistance.

CISSP Security Consulting Expertise
CISSP Certified Network Security Engineers for Denver, ColoradoProgent's Certified Information Systems Security Professionals (CISSPs) are cybersecurity specialists who have earned CISSP certification as a result of verified experience, rigorous study, and exhaustive examination. CISSP Certification indicates mastery of a worldwide standard for IT security. ANSI has granted the CISSP status official recognition in the field of IT security under ISO/IEC 17024. Areas of knowledge covered under CISSP include security administration procedures, security design and models, connection control methodology, software development security, business processes security, physical security, encryption, communications, Internet security, and business continuity planning.

Learn the details concerning Progent's Certified Information Systems Security Professionals (CISSP) Support Expertise.

CISSP-ISSAP Certified Experts for Secure Network Architecture
CISSP CISSP-ISSAP Cybersecurity Architecture Consultants for Denver, ColoradoProgent's ISSAP certified security experts have been awarded ISSAP status after rigorous examination and significant hands-on work with information security architecture. ISSAP consultants have acquired in-depth understanding of access control systems and techniques, telecommunications and network security, cryptography, needs evaluation, BCP and disaster recovery, and physical security. Progent's ISSAP-qualified security experts can assist your company with all phases of secure network architecture.

Learn more details concerning Progent's ISSAP Accredited Protected Network Infrastructure Engineering Support.

CISSP-ISSEP Certified Security Engineering Consultants
CISSP-ISSEP certified Cybersecurity ConsultantsNetwork Security consultants with CISSP-ISSEP (Information Systems Security Engineering Professional) certification have proven their ability to provide enterprises with the services expected of a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior security analyst. Progent offers the support of a certified CISSP-ISSEP network security consultant to help your enterprise to follow current system security engineering principles and processes in system development, review system security designs based on security engineering leading practices, create viable system designs that incorporate compliant security mechanisms for all key system functions, develop effective design and configuration strategies to deliver operational security, perform comprehensive risk analysis, and propose practical cybersecurity models that balance your operational goals with your company's risk tolerance.

Find out more about Progent's CISSP-ISSEP Cybersecurity Engineering Consulting Services.

Certified Information Systems Auditor Support Services
CISA Cybersecurity Auditor Engineers for Denver, ColoradoThe Certified Information Systems Auditor accreditation is a globally recognized qualification that signifies mastery in network security auditing. Certified by the American National Standards Institute (ANSI), the CISA accreditation has consultants pass an exhaustive test overseen by the ISACA professional group. Progent offers the expertise of a CISA-certified security audit consultant trained to help companies in the fields of IS audit services, information technology enforcement, network assets and architecture planned useful life, IT service delivery, protecting information assets, and business continuity planning.

Get the details about Progent's Certified Information Systems Auditor Professional Services.

CRISC Risk Mitigation Experts
CRISC Network Risk Experts for Denver, ColoradoThe Certified in Risk and Information Systems Control (CRISC) program was established by ISACA to validate a consultant's skills to plan, implement, and support information system controls to mitigate network risk. Progent can provide the expertise of a CRISC-certified engineer to help your company to develop and execute a business continuity or disaster recovery plan based on industry best practices identified by CRISC and crafted to align with your company's risk appetite, business objectives, and budgetary guidelines. Progent's network risk management services are a good fit the support provided by Progent's CISA-qualified consultants for impartially auditing your IT management design and also with the services of Progent's CISM consultants for implementing security policies.

Read more information about Progent's CRISC-certified Risk Mitigation Consulting.

GIAC (Global Information Assurance Certification) Consulting Services
Security Engineers with GIAC (Global Information Assurance Certification) for Denver, ColoradoGIAC was established in 1999 to validate the skill of information technology security experts. GIAC's goal is to ensure that an accredited security consultant has the skills needed to deliver support in vital categories of system, data, and application program security. GIAC accreditations are recognized by companies and institutions throughout the world including United States NSA. Progent offers the assistance of certified security engineers for all of the network security services addressed under GIAC accreditation programs including auditing perimeters, security incident handling, intrusion detection, web application security, and security information and event management (SIEM) solutions.

Learn more information concerning Progent's GIAC Information Assurance Services.

Get in Touch with Progent for Computer Security Help
If your business is located in Denver or elsewhere in the state of Colorado and you're trying to find cybersecurity help, phone Progent at 800-993-9400 or go to Contact Progent.

© 2002-2019 Progent Corporation. All rights reserved.

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Remote 24x7 network monitoring, proactive alerts, and actionable reports are crucial to preserving the health of your IT system and avoiding preventable and costly disruptions. Remote Monitoring and Management technology has advanced so far that companies of any size can get a degree of network stability that was previously reserved for large enterprises. Progent can provide several RMM solutions available as economical service packages created to help your company to identify and resolve a most network problems before they can hurt productivity.

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E-Mail Guard represents a complete solution for blocking spam and viruses. E-Mail Guard handles the security and administration of corporate email by offering continually updated spam and virus filtering, policy administration, content testing, and protection against email-based directory harvesting and DoS attacks. E-Mail Guard also features tracking, administration and reporting tools plus outgoing email filtering to let you troubleshoot your email system and define and enforce company email policy.

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Progentís ProSight WAN Watch is a network infrastructure monitoring and management service that makes it simple and affordable for smaller businesses to map, monitor, reconfigure and debug their networking hardware such as routers, firewalls, and access points as well as servers, endpoints and other devices. Using state-of-the-art Remote Monitoring and Management technology, WAN Watch ensures that infrastructure topology diagrams are kept updated, captures and manages the configuration of almost all devices on your network, monitors performance, and generates notices when issues are detected. By automating time-consuming management and troubleshooting processes, ProSight WAN Watch can knock hours off ordinary tasks like network mapping, expanding your network, finding appliances that require critical updates, or identifying the cause of performance problems.

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Progent's Private Cloud Hosting service provides comprehensive hosting of a small or mid-size organization's servers in an environment that delivers the highest level of availability and expandability and is also easy to migrate to any data center. Progent's Private Cloud Hosting options are based on mature virtualization platforms that enable small businesses with mixed- platform environments to economize significantly on the expense of capital investments, infrastructure maintenance, and IT administration while achieving enterprise-class fault tolerance and an unmatched level of vendor independence.

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Progent's Microsoft-certified consulting experts have over 10 years of background planning, implementing, enhancing and troubleshooting Microsoft SCOM solutions and can provide organizations of any size expert online or on-premises consulting services for SCOM 2012. Progent can assist you to design an architecture for System Center 2012 Operations Manager servers that delivers the performance and resilience needed to monitor your IT resources efficiently, whether your datacenters are on-premises, in the cloud, or a mixed solution. Progent can also assist you to install and customize System Center 2012 Operations Manager management packs based on leading practices for monitoring network fabric as well as both Microsoft and third-party applications and services. In addition, Progent can provide fast remote or on-premises troubleshooting to assist you to remediate critical issues uncovered by SCOM 2012.

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Progentís IT outsourcing services offer budget-friendly computer consulting for small businesses. Whether it involves planning network architecture, creating an internal Help Desk or outsourcing a one, rolling out a new e-mail system, monitoring your system, or developing an on-line eCommerce application, outsourcing your network technical services can contain expenses and eliminate uncertainties, permitting IT service budgets to increase in a more linear and controlled fashion than is possible by building up a large, knowledgeable internal IT organization. Progentís Outsourcing White Paper and datasheets tell you how Progent can help you create a protected and highly available system foundation for your vital applications powered by Microsoft Windows such as Office XP, Microsoft Office 2003, and Office 2000.

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Progent can assist your organization to support System Center 2007 Configuration Manager (SCCM 2007) to simplify operations, enhance compliance, and boost worker output by making sure that operating systems and applications are always current, tracking product licenses, and reporting usage profiles to help you make smart buying decisions. Once you are set to upgrade your SCCM 2007 configuration management solution, Progent can assist you to prepare for and implement an efficient migration to SCCM 2012.

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Windows Active Directory demands significant field experience to integrate efficiently across a large corporation. Progentís Microsoft certified engineers are skilled in designing, integrating, and troubleshooting complex Enterprise AD installations. Progentís areas of expertise with Microsoft Windows Active Directory include replication issues, multi-domain partition configurations, correcting corrupted AD objects, dealing with legacy beta software configuration objects in online Active Directory systems, and repair of unsuccessful configurations of AD and Active Directory-integrated programs.

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Server proliferation puts pressure on network budgets and management resources. Server reduction via a virtual infrastructure offers lower TCO of hardware and quicker ROI, more leveraged utilization of physical computers, simplified operations, enhanced system uptime, and easier manageability. Typical usage scenarios for virtual servers include resource consolidation, low-cost hosts for mission-critical legacy software running on outdated operating systems, and affordable isolation of software development or evaluation systems from on-line systems.

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Progent's Microsoft-certified Office Excel and Office 365 Excel consultants offer a wide range of online support services to assist your organization to plan, develop, test, deploy, administer, and troubleshoot applications based on any release of Excel, including Office Excel desktop and Office 365 Excel. Progent can assist your business to move your current Excel solutions to the latest versions of Excel, support Excel on iOS-powered iPhones and iPads and Google Android phones and tablets, and resolve compatibility problems between different releases of Excel. Progent offers on-demand support to clients who need a quick fix to a stubborn problem related to Excel and Progent can also provide full project management services for upgrading or developing mission-critical application software based on Excel. Progent's cost-effective webinar training classes for Excel can be custom tailored to address the needs of individuals or teams.

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Progent's Microsoft-certified engineers can provide cost-effective online support and programming services to assist your business to design, implement, manage, and maintain SharePoint 2010 installations that can feature web sites that can function as portals, extranets, document management applications, wikis, data warehouses, business information systems, enterprise search engines, Visio-driven workflows, and other utilities to promote and improve collaboration. Progent can show you how to integrate SharePoint 2010 with MS SQL Server and with third-party data sources and with Microsoft's familiar office productivity programs like Office Excel, Word, Outlook, and Project. Progent can help your business to migrate from previous versions of SharePoint or adapt a multi-vendor mix of web applications into a unified and easily managed SharePoint 2010 environment.

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Progent's application experts can provide advanced support, custom development, integration assistance, and webinar classes for popular applications covering key areas including ERP and MRP, general accounting, business reporting, web commerce application development, and the MS Office family of business productivity solutions. As a Microsoft Partner with years of background providing high-level consulting and troubleshooting support remotely, Progent can help small businesses anywhere in the U.S. to eliminate the time and expense associated with travel and on-site visits without compromising the high quality of consulting support.

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Progent's Microsoft-certified ISA Server consultants have extensive backgrounds with Internet Security and Acceleration Server configuring ISA Server-based security installations for information systems with multiple offices, remote users, and mission-critical eCommerce applications. Progent's ISA Firewall consultants are available to help your company in planning and deploying an installation of ISA Server 2000 or ISA Server 2004 that supports your network protection requirements without overly restricting your IT system accessibility. Progent's consultants can help you upgrade from Microsoft Proxy Server from Microsoft ISA 2000 to ISA 2004 Enterprise Edition Server, Microsoft ISA 2004 Standard Edition Server, or any later versions of Internet Security and Acceleration Server.

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Secure Application Publishing with ISA Server 2006 allows greater control over intranet resources while supporting increased efficiency by making these applications available to legitimate remote or mobile users. ISA Server can protect business applications, services, and information across all network components with application-layer filtering and comprehensive publishing tools. Progent's Microsoft-certified ISA Server experts can show you how to plan, deploy, set up, and maintain ISA Server on your system so that your company benefits from a smart and economical combination of security, convenience, and performance.

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Progent can deliver comprehensive remote consulting for all technologies common to small company information networks and offers a variety of strategic, on-demand support services including a part-time Chief Information Officer to offer advanced IT design and budgeting skills, a Call Center for help desk support, 24x7 remote monitoring, spam/virus protection as an outside-the-firewall service, project management for critical initiatives like site moves orOS migrations, Cisco-certified experts for building and maintaining high-performance and robust network infrastructure, certified security specialists to verify information safety and regulatory compliance, disaster recovery specialists to help design business continuity plans, and software developers to create, enhance, or repair business application programs.

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Progent's Microsoft-certified ISA Server consulting experts have broad experience developing corporate security designs for information systems with many locations, remote users, and line-of-business web-based applications. A Progent ISA 2004 Firewall consultant is ready to help your small or mid-size company design and implement a configuration of Microsoft ISA Server 2004 that meets your information security needs without restricting your productivity.

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Lync Server 2010 supports IM, Presence, audio and video conferencing, desktop sharing, as well as VoIP and traditional public switched telephone network (PSTN) calling. Microsoft Lync 2010 can extend the capability of Exchange Server, SharePoint and Office or Office 365 and simplify administration via integration with Active Directory. Lync can also cut expenses by doing away with Voice-over-IP equipment and subscription fees, PBX systems, or conventional teleconferencing solutions. Progent's Microsoft-certified IM and Presence experts offer online and onsite support to help your company to manage and repair your current Lync 2010 environment or assess the advantages of upgrading from Lync Server 2010 to Skype for Business, which is the renamed and revamped version of the product family. Progent can also help you to plan and carry out an efficient Skype for Business migration.

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Progentís Cisco Security/VPN professionals and CCIE and CCNP certified support staff can help your small or mid-size business integrate and maintain Ciscoís security and VPN products such as routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco VPN products include both remote connectivity and site-to-site VPNs with Cisco IOS Software and Advanced Integrated Module hardware encryption cards, and hardware devices, such as a VPN concentrator, router, Cisco PIX Firewall, or task-specific VPN server for dial-up services. Cisco VPN products are simple to manage and provide the versatility to expand with your changing business needs. Progentís Cisco-certified network experts support Ciscoís complete family of hardware and software aimed at preventing data theft, virus and worm outbreaks, DDoS attacks, and other security risks to your information system. Progent can show you how to deploy Cisco products to get safe access, intrusion protection, and comprehensive Identity services based on Cisco Access Control Server using RADIUS security and TACACS to create a central user access control framework for user authentication, permissions, and accounting from a graphical Web interface.

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Progent offers the support of certified consultants and seasoned software developers, DBAs, project management experts, network infrastructure engineers, disaster recovery planning specialists, and data security professionals to assist your business to assess the potential advantages of Microsoft SQL Server 2012 for your organization, install test systems at your datacenter or at Progent's test lab, plan and execute out a smooth migration to SQL Server 2012 from earlier versions of SQL Server or from other database platforms, and define an efficient and secure network infrastructure that lets you maximize the business benefit of SQL Server 2012.

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Progent's expert support team can help you design and deploy a smooth in-place Exchange Server 2003 upgrade strategy that minimizes productivity disruption, reduces long-term support requirements, and makes your Exchange Server 2003 easy to administer. For complicated multi-server or multi-site upgrades, Progent offers the background to complete your project quickly and economically. Progent's Exchange 2003 support, troubleshooting, and design offerings include assistance with the configuration of third-party enhancements of Microsoft Exchange 2003 Server that are in keeping with your business needs.

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Progent's Jabber consultants can provide remote or onsite support to assist businesses of all sizes to plan, deploy, maintain, update or debug Cisco Jabber environments and Cisco Unified CM infrastructure. Progent can provide advanced support for all the products, technologies and services that make up building a cohesive Cisco Jabber solution such as Cisco network devices and management tools, Microsoft Office 365 apps, Windows and Mac computers, iOS and Google Android smartphones and tablets, SIP trunking, Wi-Fi systems, security and compliance, cloud computing, telepresence systems, PBX systems, disaster recovery preparedness, and other pieces of a cohesive collaboration ecosystem.

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Progent's Virtual Help Desk Call Center services are an integrated expansion of your in-house IT service staff. This can include advanced call center services such as a special phone number with customer-specific greeting. Progent will also rout calls directly to staff technicians who are specifically set up and trained to handle your needs. In addition, Progent's Helpdesk professionals can use trouble tickets from any client trouble ticket software for seamless integration with your internal technical services group. Advantages of Progent's Virtual Network Support Help Desk Call Center services include professional Microsoft and Cisco Help Desk expertise the moment you call, transparent extension of your in-house resources, front-line help for urgent client problems, and by-the-minute billing.

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Progent can provide economical online support for all releases of Office Access including desktop and browser-based versions and can provide advanced support for application programming, database migration, performance optimization, report design, and maintenance. Progent also offers tailored webinar classes for Access application programming and database administration.

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Progent's Microsoft-certified consulting experts have over 10 years of experience designing, implementing, enhancing and fixing SCOM solutions and offer organizations of any size advanced remote or on-premises consulting support for System Center 2012 Operations Manager. Progent can assist your company to design an architecture for SCOM 2012 servers that provides the responsiveness and availability required to monitor your datacenter efficiently, whether your datacenters are onsite, cloud-based, or a hybrid solution. Progent can also assist you to install and customize System Center 2012 Operations Manager management packs according to industry best practices for tracking network fabric as well as both Microsoft and third-party applications and services. Also, Progent can provide responsive remote or onsite technical support to assist you to fix serious problems detected by Microsoft SCOM 2012.

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Exchange 2013 incorporates significant improvements to the capabilities of Microsoft Exchange 2010 and delivers powerful new features plus a revamped architecture. These improvements favorably impact vital IT areas including manageability, high availability (HA), compliance, cost of ownership, collaboration, scalability, performance, compatibility, and the user experience. Progent's certified Exchange Server 2013 consultants can assist your organization to understand the potential business benefits of upgrading to Exchange 2013, design an efficient test and deployment plan, and educate your IT staff to maintain your Microsoft Exchange Server 2013 environment. Progent also offers affordable online consulting and support and management services for Microsoft Exchange 2013.

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Progent's UNIX platform consulting services provide small businesses and developers assistance with managing and maintaining UNIX, Linux or Solaris systems that coexist with Microsoft-based technology. Progent can give your organization access to UNIX experts, consulting professionals certified by Microsoft and Cisco, and security specialists with CISM certification. This broad range of expertise provides you with a convenient one-stop consulting firm to help you create and maintain a secure and reliable cross-platform network and communications environment that allows UNIX and Microsoft coexistence by combining Windows with major variants of UNIX including Apple macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms such as RedHat Linux, SuSE, Debian GNU/Linux and Slackware.

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Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.

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Our compensation structure is based on contribution, so similar to being an independent consultant, your income is entirely driven by your generated revenue. Some of our consultants stress quality of life and choose to work at a more relaxed pace, utilizing our flexible schedule to pursue personal pursuits such as mountain biking, car racing, skiing, fishing, travel, or sharing private time with family and friends. Other consultants take advantage of the opportunity to make major dollars through hard work and extended days. Progent completely supports either end of the spectrum and any point in the middle.

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MS Office Communications Server provides IM and Real Presence as part of an extensible, world-class package offering advanced protection, seamless integration with other Microsoft software, an expandable, industry-standard development platform, and support for regulatory requirements such as HIPAA, Sarbanes-Oxley, and GLB. Your enterprise can benefit from cost savings and improved operational efficiencies, enhanced individual productivity, and better IP protection with this simple-to-manage, highly available solution. Successful deployments of Office Communications Server call for careful planning and thought prior to installation. Progent's Microsoft-certified professionals can provide the skill necessary to realize all the advantages of Office Communications Server throughout your whole organization.

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Progentís Microsoft certified professionals can offer small and medium size businesses expert Microsoft SQL Server help. Microsoft SQL Server is a comprehensive, Web-enabled database and data analysis platform that opens the door to the rapid development of enterprise-class business programs that can give your business a competitive advantage. SQL Server provides core support for XML and the ability to query over the Internet and beyond the firewall. In addition to providing expertise, support and troubleshooting services, Progentís SQL experts can help you use Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to enhance the business value of your IT network. Progent can also help you upgrade from older editions of SQL Server to Microsoft SQL Server 2005.

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Microsoft Dynamics GP 2010 accounting is a full-featured business management and analytics solution that integrates data and operations throughout your business, communicates easily with other solutions, and connects employees, clients and suppliers unrestricted by time or location. Designed for small to mid-size companies, MS Dynamics GP 2010 and Microsoft Dynamics GP Release 10.0 deliver capability for financials, analytics and reporting, project management, inventory and order control, e-commerce, HRM, CRM, field force automation, manufacturing, retail management, and web-based business services. Progent can help you install and maintain a robust, protected server and communications infrastructure to support Microsoft Dynamics Great Plains, and can give you access to experienced Great Plains professionals to help your business benefit from the full potential of Dynamics GP/Great Plains 2010.

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Progent can provide affordable online support to help companies to access Amazon Web Services (AWS) cloud services such as Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon Simple Storage Service (Amazon S3) for scalable high-performance storage, and Glacier for value-priced archival storage. Progent can assist you with every phase of Amazon AWS migration and troubleshooting including requirements analysis, preparedness assessment, system design and review, pilot testing, deployment, centralized administration, performance optimization, software license management, disaster recovery solutions, and security and compliance. Progent offers advanced expertise with firewall configuration and VPN connections and can show you how to create cloud-based or hybrid cloud networking models that seamlessly incorporate Amazon AWS cloud services. Progent can provide occasional support to assist you to overcome complex technical issues or Progent can deliver project management outsourcing to help you migrate to the Amazon AWS cloud on schedule and on budget.

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Microsoft Windows Server 2008 represents an important advance in making IT networks more secure and available, easier to virtualize and manage, faster, and able to provide an improved platform for web hosting and development. Progent can help your company get the most from the enhancements incorporated into Windows Server 2008 by delivering consulting, technical support, training, staffing, monitoring, and security expertise.

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Key characteristics of Microsoft Dynamics GP software include a modular design that lets you license only the functionality you require, a standardized foundation built on Microsoft technologies to secure your investment and provide a tightly interconnected environment, advanced reporting capabilities that permit you to monitor all activities, income and spending and sales patterns, compatibility with Microsoft Office to enable access to business information, the ability to integrate data from almost any db software or desktop application into Microsoft Dynamics GP/Great Plains, and an open design that makes it possible to develop specialized programs. Progent can show you how to set up and support a reliable, secure server and communications network to support Dynamics GP, and can provide experienced GP/Great Plains support professionals to show you how to convert the powerful features of Dynamics GP business accounting software into a high-value business management solution.

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Progent's Microsoft-certified engineers offer technical help and IT consulting services for Microsoft Exchange Server 2003, Windows 2003 Server, and for the entire family of Microsoft server platforms. Progent's migration, configuration, management, and troubleshooting expertise for Exchange Server include system design, deployment, documentation, local and remote troubleshooting, Help Desk outsourcing, expert security consulting, and comprehensive network management outsourcing.

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Progent's Microsoft certified consultants can show you how to define and deploy a smooth in-place Exchange Server 2007 migration strategy that avoids network downtime, reduces long-term support requirements, and makes your Exchange Server 2007 easy to administer. For complicated multiple server or multi-site upgrades, Progent has the experience to complete your project quickly and affordably. Progent's Microsoft Exchange Server 2007 support, troubleshooting, and consulting offerings include assistance with the configuration of third-party add-ons to Microsoft Exchange Server 2007 that are in keeping with your business goals.

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Progent can provide affordable online access to an authorized Oracle database administration consultant or an Oracle software developer. Progent offers comprehensive database administration services for all versions of Oracle's RDBMS platform and can also help plan, build, update, or troubleshoot Oracle applications based on SQL and PL/SQL. Progent also can provide consulting for Streams replication technologies and Oracle Database Resource Manage.

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Progent's certified SQL Server developers and database administrators can provide online consulting to help organizations of all sizes to build, administer, and maintain applications powered by Microsoft's SQL Server platform and Microsoft's .NET architecture. Progent's SQL Server experts can provide support for any element of the application life cycle in environments that range from small office databases to N-tier VLDB applications and data warehousing.

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Progent's Cisco certified wireless networking experts can provide affordable remote and onsite help for both end-of-life and modern 802.11ac Aironet wireless access points and Progent can help you to design and manage wireless environments that incorporate indoor and outside/industrial Aironet APs.

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Progent can provide the part-time or temporary services of a veteran CIO who can offer strategic direction to help your company pick and support network technology to meet your current needs and that can serve as a solid basis for your growth. Progent's part-time or temporary Chief Information Officer consulting services provide financial advantages to organizations who want to maximize the benefits from their IT investment but who are without the budget or hesitant to take on one more high-level manager to their full-time staff. Since Progent is vendor-agnostic, with a sizable team of consultants certified to maintain all leading operating systems and networking technologies plus a wide selection and application software, Progent is in a unique position to provide unbiased recommendations along with advanced technical support for creating IT solutions that fit the special needs of your business.

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If you have a small business network with 10 to 50 network clients, Progent's IT outsourcing services free your company from dependence on an individual independent consultant while giving you affordable and dependable access to high-quality technical support. By delivering IT support service when you require it, providing specialized knowledge for key technologies, offering value-added support such as automated server monitoring, and charging only for support you receive, Progent offers you an economical way for optimizing the business value of your small business network. Progent is the intelligent way for small organizations to build and maintain a reliable and secure IT system and to benefit from fast access to the experienced help ordinarily restricted to businesses who are able to support a sizeable in-house IT group.

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Windows Server Update Services Engineers
Professionals for Microsoft SUS

Microsoft WSUS enables network managers to install and track the latest Microsoft patches and security updates to Microsoft Windows Server 2000, Microsoft Windows Server 2003, and Windows XP operating systems. By using Microsoft Software Update Services, IT personnel can completely and easily manage the distribution of updates that are released through Microsoft Update to servers and desktops in a company. Progent can help you with complex details of the initial setup of Microsoft Windows Server Update Services such as planning the Microsoft WSUS deployment, setting up user's workstations, defining the Group Policy settings, and making sure your Microsoft WSUS Group Policy Object is linked to an Active Directory container that makes sense for your network environment.

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Dynamics GP/Great Plains 2010 accounting software is a full-featured business management platform that integrates data and processes throughout your business, interfaces easily with other applications, and connects workers, clients and suppliers unrestricted by time or place. Designed for small to mid-size companies, Dynamics GP 2010 and Microsoft Dynamics GP Version 10.0 deliver functionality for financials, management reporting, project management, inventory and order processing, e-commerce, human resource management, customer relationship management, field force automation, manufacturing, retail management, and web-based business services. Progent can show you how to set up and manage a reliable, secure server and network infrastructure to support Microsoft Dynamics Great Plains, and can provide experienced Great Plains consultants to help your company exploit the full power of Microsoft Dynamics GP 2010.

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Progent's Microsoft-certified consultants can deliver low-cost remote and onsite support to carry out your upgrade to Microsoft Exchange Server 2010, generate thorough documentation of your new messaging environment, educate your IT staff and users to get them ramped up quickly on Microsoft Exchange 2010, and offer continuing administrative consulting and engineering support. Progent's consultants can also assist you to upgrade from Exchange Server 2010 to Exchange Server 2013 or Exchange 2016.

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VMware NSX and SRM Consulting

VMware's NSX virtual network technology allows you to build complete logical networks in software. NSX allows virtual networks to be deployed in minutes and administered with a high level of automation regardless of the physical components used by the underlying network infrastructure. VMware Site Recovery Manager (SRM) supports programmatic disaster recovery, application mobility, plus non-disruptive site migration, failback and site re-protect. Site Recovery Manager also permits non-disruptive testing for disaster recovery, upgrades and patches and can generate audit reports to confirm full service recovery, validate SLAs and demonstrate compliance. When used with VMware's NSX virtual network technology, VMware SRM can rapidly recover the entire logical network topology at the recovery site. Progent offers the skills of a VCDX certified VMware NSX consulting expert and VMware Site Recovery Manager integration specialist to assist your organization to design, deploy, test and manage a DR solution powered by VMware Site Recovery Manager and VMware NSX.

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System Center MOM Technology Professional
System Center Operations Manager Consulting Services

Small to middle size companies can now enjoy all the benefits of Microsoft System Center Operations Manager 2007 and also have quick access to Progentís Microsoft certified IT support experts. With Progent's economically priced IT support programs, mid-size businesses can choose a basic co-sourcing package based on Microsoft System Center Operations Manager 2007 with network monitoring, reporting, Help Desk and online service or a comprehensive round-the-clock outsourcing package. Progent offers expertise in System Center Operations Manager to provide small and midsize company information systems enterprise-class availability, protection and productivity.

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Progent's Solaris family consulting services offer small companies and software developers help with administering and supporting Sun Solaris environments that operate with Microsoft-based technology. Progent can give your business contact with Solaris experts, support professionals qualified by Microsoft and Cisco, and security specialists with CISM credentials. This wide array of experience provides you with a convenient single consulting firm to help you create and maintain a protected and reliable cross-platform connectivity and communications solution that allows Solaris and Microsoft coexistence by combining MS Windows with popular versions of UNIX including Mac OS X, Solaris, IBM AIX, HP-UX, BSD, SCO UNIX, and Silicon Graphics IRIX or leading Linux derivatives including RedHat, SUSE, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora Linux, Gentoo Linux, Mandrake/Mandriva, Debian-GNU, and Slackware.

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Les Kent has a 35-year history of effective network integration, corporate administration, sales, and operations. He has demonstrated a talent for developing sophisticated information technology solutions while working as a network designer, software developer, project manager, deployment consultant, and problem solver for small businesses, start-ups, and major corporations.

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Progent offers organizations of all sizes world-class IT online or onsite consulting services for networks powered by Microsoft Windows technology and Microsoft's .NET platform including MS Exchange Server 2013 and MS SQL Server 2012. Progent's Microsoft and Cisco certified IT consultants also can provide security consulting for businesses varying in size from the small office to the worldwide enterprise.

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Progent offers the services of BlackBerry-qualified experts who can help small organizations to design, manage, and repair BlackBerry technology affordably and successfully, doing away with the requirement for an internal BlackBerry specialist and reducing the expense and hassle of maintaining a mobile workgroup. Progent's BlackBerry specialists have in-depth experience working with Progent's Microsoft-certified consultants, Cisco CCIE engineers, and CISSP and GIAC-certified security professionals. This wide range of knowledge, in conjunction with Progent's efficient remote support model, provides small businesses a cost-effective solution for incorporating BlackBerry devices and software productively into their information system.

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Microsoft Forefront TMG On-site Technical Support
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Forefront Threat Management Gateway is based on the proven security capabilities of Microsoft Internet Security and Acceleration Server 2006 and provides a easily administered web gateway that delivers a single-server platform for a variety of security features including an multi-layer firewall, URL monitoring and filtering, malware inspection, intrusion protection, application proxy, Virtual Private Network management, and HTTP and HTTPS inspection. Forefront Threat Management Gateway provides comprehensive web security reporting capabilities, permits customized reports generated by SQL Server, works with Active Directory to streamline authentication, and can be operated as a virtual machine to cut expenses and improve availability. Progent's Microsoft-certified consultants can assist your company to design and carry out pilot and production deployments; interface Forefront Threat Management Gateway with Windows 2008, AD, Microsoft SQL Server, Microsoft Exchange Server 2010, and Microsoft SharePoint 2010; set up Forefront Threat Management Gateway to operate on a virtual machine with Microsoft Windows Hyper-V; and provide ongoing support and repair services. Progent's consultants can also assist your organization to upgrade economically to Microsoft Forefront Threat Management Gateway from Microsoft ISA Server 2006 or 2004.

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Progent offers the support of Microsoft-certified engineers and experienced software programmers, database administrators, project managers, Cisco-certified network architects, business continuity specialists, and security consultants to help your business to evaluate the likely advantages of Microsoft SQL Server 2012 for your business, install pilot environments at your datacenter or at Progent's test lab, design and carry out a smooth migration to SQL Server 2012 from previous releases of SQL Server or from other RDBMS solutions, and configure a cost-effective and secure IT infrastructure that lets you realize the full strategic benefit of Microsoft SQL Server 2012.

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The Help Desk support delivery model used by Progent's Technical Response Center offers small companies an affordable option to dependence on independent consultants by offering extensive technical knowledge shared by multiple support groups, optional 24x7 availability of urgent assistance, fast escalation to appropriate experts for solving the most difficult problems, service consistency and reliability, quick follow through enforced by veteran service managers, a variety of easy-to-use mechanisms for initiating service tasks, and excellent progress visibility made possible by ticket updates and accessible through a web portal.

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Ubiquiti UniFi AP Technology Professional
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Ubiquiti's UniFi line of Wi-Fi infrastructure appliances includes a wide selection of Wave 2 Wi-Fi access points, security gateways, and managed switches. UniFi devices running across multiple sites with thousands of APs can be remotely provisioned and managed using free UniFi Controller software, which centralizes and simplifies setup, discovery, administration, optimization, debugging, monitoring, and reporting. Progent can provide the expertise of seasoned Wi-Fi consultants who can help you to assess the benefits of Ubiquitiís UniFi products for your business and assist you to plan, deploy, manage, and troubleshoot your UniFi solution.

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Microsoft Lync Server 2010 provides IM, Presence, audio and video conferencing, desktop sharing, as well as IP-based and PSTN telephony. Lync 2010 can enhance the capability of Exchange Server, SharePoint and Office desktop or cloud-based Office 365 and streamlines administration through integration with Active Directory. Lync 2010 can also reduce capital and operational costs by doing away with VoIP hardware and subscription fees, PBX gear, or conventional teleconferencing technology. Progent's Microsoft-certified unified communications consultants can provide remote and on-premises support services to help you to manage and repair your current Lync 2010 deployment or assess the advantages of upgrading from Lync Server 2010 to Skype for Business, which is the renamed and revamped version of the product family. Progent can also help you to plan and execute an efficient Skype for Business migration.

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Progentís wireless professionals can help small companies plan, choose, evaluate, install and maintain protected building-to-building wireless bridging products that integrate seamlessly into your existing network while providing a degree of security that matches or exceeds wireline interfaces. Progent offers expertise in wireless LAN/WAN technology from Cisco Aironet and Meraki, Proxim, and other office wireless vendors and can show you how to identify and install the wireless connectivity solutions that fit best with your company requirements.

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Progent has extensive experience delivering a broad range of online IT support and urgent repair services to local governments and school districts throughout the U.S. Progent is one of the pioneers in delivering advanced remote IT consulting and has provided network solutions to organizations in all 50 states. Online support saves travel costs and resolves issues more quickly than on-premises service calls.

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WatchGuard VPN Auditing
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Progent offers consulting expertise for WatchGuard Firewall/VPN security products such as the WatchGuard XTM and Firebox lines of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard consultants can show you how to choose, configure, and maintain a WatchGuard Firewall/VPN security product that fits your network security plan and meets your IT budget. Progent can also assist you to combine WatchGuard Firewall and SSL VPN products with protection technology from other suppliers and provide a one-stop source for network support, training, and security consulting.

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Data Protection Manager 2016 Rolling Upgrade Integration Support
Jefferson, OH MCSE Expert Certified Support Services

System Center 2016 Data Protection Manager (SCDPM 2016) offers automatic backup and simplified restore capabilities for Microsoft-based environment. SCDPM 2016 offers application-sensitive protection for key workloads like SQL Server, Exchange and SharePoint Server, backs up Windows and Linux virtual machines, works with virtual machines running on Hyper-V and VMware, and can use Azure for cloud backup and recovery. Progent's Microsoft-certified consultants can assist businesses of all sizes to design, implement, manage, and repair an enterprise-wide backup/recovery solution powered by Data Protection Manager 2016. Progent can assist you to migrate from a previous release of DPM or from a legacy solution, and Progent can tune your SCDPM 2016 ecosystem for on local, hosted, cloud-based or hybrid deployment models. Progent offers remote or onsite consulting expertise and can provide as-needed guidance to help you through challenging issues or provide comprehensive project management services to help you finish your Data Protection Manager 2016 initiative on schedule and on budget.

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Microsoft Windows Server 2012 R2 Essentials is a value-priced, versatile platform that enables small businesses to transition from the traditional stand-alone on-premises datacenter to the new hybrid networking model that includes on-premises and cloud-hosted resources. Progent's consultants offer cost-effective remote consulting and troubleshooting services for Microsoft Windows Server Essentials. Progent can assist you to determine the possible business advantages of moving to WS 2012 R2 and implementing a hybrid on-premises/cloud design for your computing environment. Progent offers comprehensive project management support to help you plan and carry out a smooth move to Microsoft Windows Server Essentials, Office 365, and other Microsoft Online applications and services. Progent also offers continuing consulting, technical support, and training.

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Progent's Citrix-certified consultants can assist your business to plan, implement, administer, and support a virtual application delivery and management solution based on Citrix XenApp. Progent's Cisco CCIE network engineers can help you optimize your infrastructure for distributing server and client-side applications, and Progent's remote datacenter management and support consultants can assist your organization to manage and support a remote datacenter that features high availability, advanced security, and fast recovery.

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Progent's compensation model is built on contribution, so similar to working as an independent consultant, your income is directly driven by your work effort. Some Progent consultants focus on lifestyle issues and elect to work at a more relaxed pace, using our flexible calendar to follow individual enthusiasms such as mountain biking, motorcycle racing, skiing, surfing, travel, or sharing private time with relatives and friends. Other consultants use the chance to earn big bucks via hard effort and long hours. Progent completely encourages either end of the spectrum and everything in the middle.

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Cisco's network security and remote connection products for small organizations provide a complete line of easy-to-administer security products to help protect your wired and wireless information system. Cisco's Virtual Private Network product family includes routers, firewalls, intrusion detection devices and VPN concentrators. Progent's professional consulting staff includes field-proven specialists with Cisco CCIE and Cisco Certified Network Professional qualifications who are able to assist your business to evaluate Cisco Virtual Private Network, Cisco RADIUS Security, Cisco Aironet and Meraki Wi-Fi APs, and additional Cisco security solutions that fit most closely with your company goals.

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For custom program creation, Progent can provide software design experts to produce business applications in areas such as eCommerce, web development, Microsoft Business Solutions products such as Microsoft Dynamics GP, and specialized management reports based on Crystal Reports, Microsoft Access, or FRx Reports. Progentís experts can use Internet Information Services to build custom eCommerce solutions based on Microsoft ASP.NET. Also, Progent offers expertise in a broad range of custom software development environments including SQL Server and Delphi. For custom e-Commerce programming, Progent also offers expertise in custom Access, custom Microsoft Visual Basic, custom Excel, and any other specialized development powered by any Microsoft development platform.

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Progent's Microsoft-certified database application developers offer small and midsize businesses remote support for leading database platforms including MS SQL Server, Oracle, MySQL, and Microsoft Access. Consulting services offered by Progent include software installation and integration, database design and programming, management support, replication and synchronization solutions, capacity planning, tuning, data migration, security and compliance, backup and recovery options, troubleshooting, and webinar training.

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Cisco Unified Communications Manager, formerly known as CallManager, operates as the center of Cisco's communications and collaboration platform. Unified Communications Manager and Cisco Unified CM Express (CME) offer an advanced IP-PBX by integrating with apps such as Unified Communications Manager IM and Presence Service, Unity Connection for voicemail management, Mobile Connect for Single Number Reach, and Unified Contact Center Enterprise (UCCE) for creating an advanced customer contact center. Progent's CCIE-certified network consultants offer efficient and affordable remote and onsite expertise to assist businesses of all sizes to create and maintain Unified CM deployments by providing Unified Communications Manager integration and troubleshooting consulting services that add optimum business value. Progent's consultants can assist with any facet of Unified Communications Manager setup and debugging in areas such as integrating Voice over IP phones and Video phones, designing dial plans, setting up SIP connections and PSTN calling, deploying ISR routers with CUBE VoIP networking support, creating Cisco UCS server clustering systems for high availability, capacity planning, and integration with Exchange and Skype for Business.

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Before Progentís Microsoft Operations Manager solution, system problems were approached reactively, once workers complained about them. With the help of proactive, computer generated warnings and trend reports created by MOM, Progent is now able to anticipate system troubles before they becomes critical enough to impact network availability. Because of Microsoft Operations Manager, Progent can resolve looming problems before customers know that the problems exist. Progent offers help for MOM 2005 and MOM 2000 to offer small business networks enterprise-class service continuity, safety and performance.

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Progent uses a sophisticated service reporting system that stores and organizes detailed documentation for all delivered services. Unlike some freelance consultants or small service firms who provide minimal documentation or specifics of services done, each service delivered by Progent is accompanied by full documentation. Every Progent consultant has use of the support reports transmitted by every consultant to every client. The practice of detailing and archiving support records allows more effective support and avoids a variety of typical misfortunes such as when a service customer is virtually held hostage to a consultant who refuses to let go of vital service information.

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Progent's company culture will make you a more capable consulting professional by enhancing your information technology knowledge and increasing the loyalty of your clients. Progent makes good on this commitment by attracting the top consulting experts for you to work with, providing an advanced network and communications infrastructure, using custom application tools to deliver the highest quality of support, and by optimizing proven business structures for attracting and maintaining customers.

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Progent's Microsoft-certified consultants can provide remote or onsite support to help organizations of all sizes to design, implement, manage, and repair a backup/recovery system built around System Center 2012 Data Protection Manager. Progent can help you to upgrade from older versions of SCDPM or from a different backup/recovery platform, and Progent can integrate your Data Protection Manager deployment for on premises, cloud, or hybrid environments. Progent can provide occasional help for resolving particularly stubborn problems, or full project management services. Progent can also assist your business to design Data Protection Manager into an enterprise-class disaster recovery plan.

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ProSight LAN Watch is Progentís server and desktop monitoring managed service that uses advanced remote monitoring and management techniques to help keep your IT system operating efficiently by checking the state of vital devices that power your information system. When ProSight LAN Watch detects a problem, an alarm is transmitted automatically to your designated IT staff and your assigned Progent consultant so that all potential issues can be resolved before they can disrupt productivity.

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Progentís IT outsourcing services offer affordable computer consulting for mid-size companies. Whether it involves designing system architecture, setting up an in-house Help Desk or outsourcing a one, rolling out a new e-mail system, monitoring your system, or developing an on-line eCommerce solution, outsourcing your network engineering services can smooth out expenses and eliminate risks, allowing network support budgets to grow in a more moderate and manageable fashion than is possible by assembling a large, knowledgeable in-house network support organization. Progentís Outsourcing White Paper and flyers show how Progent can enable you to build a protected and highly available network architecture for your vital Windows-powered applications including Windows Server 2008, Exchange Server 2007, and SQL Server 2008.