Denver Consulting Support for Network Support Providers
Seamless Temporary Support Team Help
Progent's Consulting Expertise, Help Desk, and Ticketing for Network Service Organizations in Denver
Progent's consulting support for network service firms in Denver Colorado enables you to provide your clients Progent's consulting expertise and Help Desk Call Center support using your own branding as a transparent augmentation of your regular IT services team. This can put you on the fast track to add to your revenue, expand your service portfolio, create happy customers, and increase your profits.
Progent's nationwide team of network engineers, PC support technicians, IT administrators, and cybersecurity professionals have acted as seamless supplements to the support groups of some of the world's biggest IT service businesses. Progent's range of expertise enables you to widen the scope of your IT support practice, and Progent's close integration with your support team lets you strengthen and preserve your branding.
Progent is a network support firm with 20 years of background providing online consulting services to small and middle-size organizations. Progent is a Microsoft Certified Partner and maintains one of the biggest teams of Cisco CCIE network infrastructure engineers of any independent IT services company in the world. Progent has provided online technical support and advanced consulting to customers in every state in the U.S. (Check out recommendations from Progent's customers.)
Providing Progent's Support Services With Your Own Brand
Progent's consulting program for network service providers features transparent resale to your customers of professional IT services. Progent invoices your firm directly and works under your direction to provide your clients consulting and support services under your branding. Also, Progent has an affordable Extended Hours Support Program for customers who require 24x7 technical support.
Help Desk Call Center and Ticketing Services for Network Service Organizations
Ticketing is the heart of an efficient IT Call Center. But full-featured ticketing platforms are not only expensive to acquire and staff, but also challenging to configure and maintain. Small or niche IT service providers do not have the necessary budget or personnel. Progent's Service Desk and ticketing program gives IT support firms an affordable way to retain their own branding while delivering their customers world-class desktop support services backed by a best-of-breed ticketing platform and reinforced by fast escalation to top-tier experts.
Features of Progent's Help Desk and Ticketing Solution for IT Service Firms
Progent's Help Desk and ticketing program for IT service companies leverages Progent's investments in advanced ticketing software, a remote desktop services staff, and a network of geographically dispersed subject matter experts (SMEs). You can use Progent's ticketing platform exclusively or Progent can set up communications with your existing ticketing platform. The standard and optional features available with Progent's Service Desk and ticketing services allow your IT service firm to increase your support volume, the range of technologies your business can handle, the number of geographies you can serve, and your overall availability.
Important features of Progent's Help Desk and ticketing program for IT support companies include:
- Progent's remote desktop support team provides Level 1 end user assistance with 1-hour service level agreement (SLA) to begin work during standard work hours.
- Standard support hours are from 5am to 7pm Pacific Standard Time (PST), five days per week.
- Extended support is available at additional cost.
- Optional on-premises service in major metro areas is available throughout the country at additional cost.
- You retain complete control of your customers and billing.
- Your clients submit incident reports through your own branded Internet portal, an 800 number, or by directing a message to your assigned mailbox.
- Each end user request automatically becomes an open request in the ticket system.
- Tickets can be tracked and updated remotely until resolution.
- Optional escalation of Level 2 and Level 3 issues to Progent's or to your subject matter experts.
Progent's Consulting Expertise for Network Service Firms
Progent's consulting for IT service organizations allows your support team to act as a single point of contact for practically all technical expertise your customers may need. You can build your staff and strategic in-house competencies at your own pace without having to decline new business owing to a lack of in-house expertise or a shortage of personnel.
Important aspects of Progent's Reseller Program for Network Service Firms include:
- Transparent Service Delivery: Progent acts as a transparent extension of your internal IT service group, responding to your coordination, and invoices you instead of your client.
- By-the-Minute Billing: Progent charges on a per-minute basis to reign in costs.
- Detailed Service Documentation: Progent uses an enterprise-class reporting system to make sure all services performed are fully documented. This allows support group to shift service responsibilities to internal personnel once you have enough staff and relevant technical skills.
- Safely Expand Your IT Support Practice: You can easily and efficiently take on additional jobs outside your core fields of excellence and open additional geographies without the risks associated with increasing your head count too rapidly.
- Re-enforce Your Name: You can solidify your positioning as a comprehensive IT service firm by delivering more services to more customers under your own brand.
- Flesh Out Your IT Support Catalog: Progent can provide world-class support in a broad array of IT disciplines and can act as a reliable reservoir of skills for expanding your IT service business.
- Rapid Problem Escalation: With a large roster of top-level IT experts ready to help, Progent can escalate rapidly from Tier 1 to Tier 3 services so even the most challenging problems can be handled fast.
- Keep Your Clients Satisfied: Satisfied customers are loyal. By teaming with Progent, you can keep delivering solutions without ever forcing clients to seek help from your competitors.
- Online Technical Support Experts: For 20 years, Progent has provided online IT support ranging from Help Desk services to high-level consulting. Efficient online service cuts costs while delivering fast solutions.
- Advanced Industry Certifications: Progent's IT experts hold top certifications from Microsoft, Cisco, Linux vendors, VMware, Juniper, IBM, and other leading vendors. Progent's cybersecurity experts hold top certifications including CISSP-ISSAP, CISA, and GIAC. Find out more about Progent's technology certifications.
Progent's Practice Areas for Denver, Colorado Businesses
Progent's nationwide team of certified engineers can deliver Denver, Colorado organizations a broad range of remote technical guidance and troubleshooting expertise. Areas of expertise offered under Progent's consulting program for network service providers include:
- Exchange Server 2019 Consulting
- Exchange Server 2016 Integration
- Windows Server 2022 planning
- Windows Server 2019 Integration
- Windows Server 2016 Consulting
- Windows 11 Upgrade Consulting
- Windows 10 Support
- Windows 8.1 Consulting
- SharePoint Integration
- SQL Server Consulting
- Active Directory and Azure AD Integration
- Microsoft 365 Configuration
- Dynamics GP Reporting
- Azure, AWS, Google Cloud Platform
- Online IT Support
- Teleworker Integration
- Cisco Network Infrastructure
- Juniper Expertise
- Cisco Routers Troubleshooting
- Security and Compliance Expertise
- Business Continuity Preparedness
- Penetration Testing
- Firewall Integration
- Help Desk Services
- Desktop Tech Support
- Colo Data Center Solutions
- System Center Operations Manager Monitoring
- Configuration Manager (SCCM) Automation
- Microsoft Access Programming
- Virtualization Automation
- Rapid, Affordable .NET Software Development.
- Windows Hyper-V Setup
- VMware vSphere Integration
- Citrix XenApp Configuration
- Cisco Unified CM/CallManager
- Apple macOS and iPhone Support
- iPhone and Android Integration
- Apple iPhone Integration
- Android Phone Management
- Ransomware Defense and Recovery
- Backup/Recovery Solutions
- Cisco IP Voice Technology and Video Conferencing
- Skype for Business Support
- Microsoft Teams Planning and Deployment
- Wi-Fi Access Point Setup
- Wi-Fi Site Assessments
Find Out More Details About Progent's Consulting Support for IT Service Firms in Denver, Colorado To learn additional details about Progent's consulting support for network service firms in Denver, Colorado, call 1-800-993-9400 or refer to Contact Progent.
An index of content::
Adobe After Effects Training
MOTU Digital Performer Training Professional
Progent's Apple Mac consultants can promote the creative facets of Mac environments by providing consulting services and education in graphics, sound, and video. Progent's support professionals offer help in a range of Mac applications including Adobe Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also assist you with special projects such as scanning or digitizing audio or video or configuring an audio/video post production studio.
Linux Phone-based Computer Consulting Companies
Linux Phone-based Networking Companies
Progent offers national remote technical support and consulting services for companies who operate networks based on versions of the Linux OS or whose information systems feature a combination of Linux platforms/Linux and Microsoft technology. Online network consulting offers maximum return for your IT dollar by preserving client efficiency and limiting the time charged for network repair services. Advanced online access tools and skilled service specialists and consultants combine to enable Progent to handle most network problems without wasting time and expense by traveling to your location. In the vast majority of cases your network problems can be remediated over the phone or via a combination of phone help and online network analysis. Progent can put you in touch with Cisco CCIE infrastructure engineers and CISSP premier security specialists to assist you with the toughest system issues.
Exchange 2003 Server Upgrade IT Consulting
Microsoft Exchange Integration
Progent's Microsoft Premier professionals offer world-class support for corporate-wide implementations of Microsoft Exchange 2007. Progent's consultants can help you plan multi-site Exchange Server installations or updates and can supply onsite technicians to assist enterprises with deployments of Exchange Server in the or any region served by Progent's engineers.
Egregor ransomware recovery Professional
Ryuk ransomware cleanup Engineer
Progent's proven ransomware recovery experts can assist your business to reconstruct an IT network victimized by a ransomware attack like Ryuk, Maze, Sodinokibi, Netwalker, Conti or Nephilim.
Infor SyteLine CloudSuite Factory Track Consult
Infor SyteLine CloudSuite Migration from SyteLine 6 to CloudSuite 9 Technology Professional
Infor CloudSuite Industrial, formerly known as SyteLine, is an ERP solution that embodies over 25 years of experience helping manufacturing, distribution and service companies to manage supply chains and streamline key processes to get products to market fast and adhere to customer schedules consistently. Progent can provide the skills of an ERP consultant with more than 20 years of background working with the Infor CloudSuite Industrial/SyteLine product family. Progent can provide remote or on-premises services that can range from occasional guidance to end-to-end solution planning and project management. Sample consulting services offered by Progent for CloudSuite Industrial/SyteLine include implementation, migration, process improvement, application development, Configure/Price/ Quote, web site integration, technical support, ETL, Microsoft 365 integration, training, and database administration.
Consultant Hourly Rate Technical Services
Consultant Rates Small Business IT Consulting Firm
Progent's pricing model is to charge for phone support and in-person help per minute. Consequently, you are invoiced exclusively for delivered support. Progent does not impose a more expensive rate for after-hours or emergency support, and inside California or in areas where Progent offers on-premises support, Progent does not bill for travel except for urgent support where on-site time is less than four hours. In addition, Progent applies no startup fee and requires no monthly commitment for support services provided during normal working hours. Many support firms demand large minimum fees or charge for each quarter hour or longer. Progent's small granularity eliminates big bills for fast repairs so you will not be tempted to allow minor problems to stay unaddressed.
MS Microsoft Virtual Server Specialists
Microsoft Virtual Server 2005 Consultant Services
Microsoft Virtual Server 2005, hosted on the Windows Server operating system and powered by technology originally developed by Connectix, delivers the power necessary to accomplish server consolidation, application migration, and server quarantine projects via virtualization technology in an enterprise-class computing network with high scalability, manageability, and fault tolerance. Microsoft has aimed Virtual Server at businesses wishing to improve operational efficiency in software programming and testing, migration from outdated mission-critical software, and hardware consolidation. Progent's certified Virtual Server consultants can help your business to assess and deploy Microsoft Virtual Server.
SharePoint Portal Server Computer Engineer
SPS 2019 Troubleshooting
Progent's Microsoft-authorized experts can show you how to evaluate the business justification for deploying Microsoft SharePoint Server 2007, advise you on the most appropriate edition of SharePoint Portal Server for your circumstances, offer configuration and deployment services, assist you to install MS SQL Server as a back-end database manager, improve your network integrity, integrate your off-the-shelf and custom application programs to work with Microsoft SharePoint Server 2007, design a comprehensive security plan that incorporates portal technology, and provide troubleshooting and Help Desk services.
Network Consulting Services Small Business
Small Offices Information Technology Consulting Firms
Progent delivers the services of Microsoft and Cisco-Certified network consulting professionals to offer clients economical ways to help businesses maximize the value of Microsoft and Cisco products. For environments that range from small offices to nationwide corporations, Progent's expert consultants can assist you to enhance your information system's e-mail infrastructure, protection, reliability, performance, and network administration.
Cisco IP phones Remote Support Services
IP Endpoints Remote Technical Support
Progent's Cisco certified network infrastructure experts can provide advanced support services for Cisco Unified Communications Manager (CUCM) (previously CallManager). Progent can help your organization to integrate VoIP phones, create dial plans, set up SIP trunking and PSTN connections, deploy ISR G2 routers with CUBE support, and deploy UCS server high availability systems.
Windows Server 2022 Hybrid Integration Information Technology Consulting
Windows Server 2022 Security and Compliance Professional
Progent's Microsoft Gold-certified Windows Server 2022 experts can assist your organization to design and carry out an efficient migration to Windows Server 2022 using a self-hosted deployment architecture or a hybrid model that integrates cloud-hosted Windows Server on Azure with an on-site installation of Windows Server 2022.
Network Security Assessment Consultancy
Network Security Assessment Consultants
Progent has created special network security packages intended to provide larger institutions a professional and comprehensive security assessment from a team of premier security consultants. All Progent's security assessment bundles feature a suite of procedures like network scans from within and from outside your company security perimeter, expert analysis of scan results by certified security consultants, creation of a report explaining the findings, plus a live concise executive summary and a detailed interactive outbrief for internal network engineers.
Microsoft 365 and Android Consulting
24/7/365 Network Engineer Microsoft 365 and Apple iOS
Microsoft 365 Exchange Online lets you use cloud-based servers, mailboxes and other email infrastructure to reduce capital costs and management hassle. You can deploy Microsoft 365 Exchange Online to run all your Exchange mailboxes, or you can integrate a hybrid architecture that incorporates on-premises and cloud-hosted mailboxes. Progent's Microsoft-certified consulting experts can provide budget-friendly remote support to assist your organizations to assess the potential advantages of Microsoft 365 Exchange Online, plan a network topology that aligns with your business needs and IT budget, implement an efficient move from your current Exchange system to one that incorporates Microsoft 365 Exchange Online, train your IT team and end users, and deliver ongoing consulting and troubleshooting.
Desktop VPN Remote Support Services
Smartphone Synchronization Small Office IT Consulting
Progent's remote access and smartphone synchronization experts can help you to plan and configure connectivity solutions for off-site desktop PCs, notebooks, and smartphones so they integrate seamlessly with your information network, enabling you to optimize the productivity of your remote workers.
Dynamics GP Software Computer Engineer
Integration Dynamics GP Accounting
Progent can show you how to plan and execute a smooth move to Microsoft Dynamics GP/Great Plains so that you preserve your data, strengthen your security, modernize your management reporting, take full advantage of Microsoft Office support, and minimize business interruption by designing and executing a smart migration strategy. Progent can also help train new Microsoft Dynamics GP/Great Plains 2010 users so you don't waste productivity. Progent can improve your financial reports and management analytics by offering Crystal Reports help, FRx programming, and Excel expertise. Progent's experience with Microsoft .NET development, Microsoft SQL Server solutions, and programming with VBasic, XML and other tools make it possible to produce custom business applications and eCommerce programs that work seamlessly with Dynamics GP.
Specialists MySQL application development
MySQL migration Consult
Progent offers affordable remote access to an Oracle MySQL administrator or application programmer and can help organizations of all sizes to configure and manage MySQL within a robust network infrastructure that offers high levels of performance, expandability, and security. Progent also has proven skill assisting companies migrate databases from Oracle to MySQL.
Microsoft Teams PBX integration Technology Professional
Engineers Microsoft Teams at home workers
Progent can assist you to design an upgrade to Teams from Skype for Business Online and install, manage, and debug a cloud or hybrid deployment of Teams. Progent can assist you to integrate Teams with Office and Microsoft 365 apps, Exchange, SharePoint Online, and your PBX.
Online Technical Support Barracuda Backup Management
Barracuda Backup Encryption Professional
Barracuda Backup is a low-cost, subscription backup and disaster recovery service for small and mid-size organizations. A Barracuda Backup solution can incorporate a purpose-built hardware storage device manufactured by Barracuda or a virtual appliance with similar features but which uses your existing storage hardware. Barracuda Backup protects critical company data produced on-premises, at one or more remote locations, or in the cloud. For disaster protection, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any location with a physical or virtual Barracuda Backup appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consulting experts can provide a broad range of consulting services to assist your business to plan, configure, operate and repair a backup and disaster recovery solution built on Barracuda Backup.
24 Hour Microsoft Expert 64-bit Computing Consultant
64-bit Computing Consultant
Progent's Microsoft-certified engineers can help you to update your servers and/or workstations from 32 bits to 64 bits. Progent can assist you to calculate the costs and advantages of upgrading to 64-bit processing, plan an efficient migration strategy that reduces business interruptions, and offer economical, expert online support to aid your company to install 64-bit operating systems and application programs on your existing hardware.
Access Contract Programming
Microsoft Access software programming Technology Professional
Progent offers cost-effective online support for all editions of Office Access including Access desktop and Access Web App and can provide expert assistance for application programming, database migration, performance tuning, report design, and maintenance. Progent also offers custom webinar training for Access development and database administration.
wireless IP phone integration Outsourcing
wireless VoIP phone integration Remote Support Services
Cisco's wireless VoIP phones are hardened wireless devices intended for workers who are mobile within office, hospitality, health-care or other venues where IT management requires user endpoints that offer more administrative control, data security and durability than is achievable with the BYOD (Bring-Your-Own-Device) mode of mobile collaboration. Integration of Cisco's wireless IP phones typically demands that you configure and fine tune numerous components of your wireless infrastructure including wireless access points, routers, Cisco wireless LAN controllers, and call management tools. Progent's certified experts can provide remote and on-premises support to help you build and manage a Cisco wireless IP phone solution by delivering services that can range from troubleshooting the set up of a wireless IP phone or access point to offering comprehensive project management outsourcing or co-sourcing for updating the wireless architecture of a campus.
Windows Hyper-V 2016 Migration Configuration
Emergency Windows Server Hyper-V 2016 Hybrid Cloud IT Consultants
Windows Hyper-V 2016 incorporates core features first developed for and proven on Azure, among the world's largest public clouds. This pedigree dramatically enhances the ability of Microsoft's Windows Server platform to run private cloud as well as hybrid cloud/on-premises deployment models by enhancing data security, availability, expandability, manageability, dependability and disaster recovery. Progent's Microsoft-certified consulting team can assist you to evaluate the advantages of Hyper-V 2016 for your business, set up pilot systems to confirm the ability of Hyper-V 2016 to support your vital workloads, design a cost-effective network architecture for a cloud-centric or hybrid deployment, develop and carry out a non-disruptive upgrade plan, educate your IT management and technical support personnel, and provide as-needed consulting and debugging services to make sure that your Hyper-V 2016 investment delivers maximum business benefit.
Top SentinelOne Endpoint Protection Professional
Top Ranked SentinelOne Behavior-based Virus Detection Specialist
Progent is a reseller and consulting firm for SentinelOne's Singularity product family, a subscription-based, cloud-first threat management platform that incorporates AI software and expert services to provide comprehensive endpoint detection and response.
Support and Help ProSight Reporting SentinelOne Remote Network Monitoring
ProSight Reporting Auvik Network Managemrnt Online Help
ProSight Reporting is an expanding suite of real-time reporting tools designed to work with the leading ticketing and network monitoring platforms such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Firewall Configure Symantec Security
Symantec Security Consulting
Progent's Symantec experts can assist you to maintain legacy Symantec firewall and VPN appliances such as the Raptor and Symantec VelociRaptor line or help you upgrade to newer firewall technology. Progent can also enable you to design and execute a comprehensive security plan that can incorporate firewall and VPN devices and software, managed security and network defense services, server and application monitoring software, and formal policies and processes. Progent has the expertise to be your one-stop resource for continuing technical help, maintenance, training, and security expertise.
Support and Integration SPS 2016
Top Windows SharePoint Services Network Engineer
Progent's Microsoft-certified consultants offer businesses of any size consulting, technical support, and application development services for Microsoft SharePoint Server and SharePoint Online. Microsoft SharePoint is an advanced solution that utilizes web technology for efficiently connecting people, groups and information. Microsoft SharePoint offers a central location for your employees or clients to connect to, organize, distribute and manipulate relevant data, documents, and software and to communicate with one another. SharePoint enables quicker and more intelligent decisions, more effective sharing across groups and more streamlined business processes. Windows SharePoint Services connect employees, customers, workgroups and projects with the knowledge they've created in a manner that makes data easy to find, download and re-use. Progent's certified SharePoint experts can assist your organization to maintain your current SharePoint solution or migrate to the current release of SharePoint Server or to SharePoint Online.
IP address management Consultant
ProSight infrastructure documentation management Technology Professional
Progent's ProSight IT Asset Management is a cloud-based IT documentation management service that makes it easy to create, update, find and safeguard information about your IT infrastructure, processes, applications, and services. You can instantly find passwords or IP addresses and be warned about upcoming expirations of SSLs or warranties. By cleaning up and managing your network documentation, you can save as much as 50% of time wasted trying to find vital information about your network. ProSight IT Asset Management features a centralized location for holding and collaborating on all documents related to managing your business network such as recommended procedures and How-To's. ProSight IT Asset Management also supports a high level of automation for gathering and associating IT information. Whether you're making improvements, performing maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the knowledge you require the instant you need it.
Online Troubleshooting Microsoft 365 Deployment Readiness
Microsoft 365 and Android Remote Technical Support
Microsoft supports transparent hybrid ecosystems that combine Microsoft 365 Exchange Online and on-premises Exchange deployments. This permits you to have specific mailboxes located at your corporate datacenter and other mailboxes hosted by Microsoft 365. Progent's certified Exchange consulting team can help your organization with any facet of planning, integrating and debugging your hybrid Microsoft 365 Exchange Online solution. Progent's Exchange consultants can provide occasional expertise to help you through stubborn technical bottlenecks and also offer extensive project management outsourcing or co-sourcing to make sure your hybrid Microsoft 365 Exchange initiative is carried out on time and on budget.
SharePoint 2013 Newsfeeds Online Help
Onsite Technical Support SharePoint 2013
Progent has been delivering SharePoint support since the initial SharePoint product was published over a decade ago, and Progent has the scope of technical knowledge to assist organizations of any size to design and carry out a SharePoint Server 2013 deployment and create SharePoint Server 2013 applications that add substantial business value to your information network. Progent's Microsoft-certified consultants can assist you to evaluate the business advantages of migrating to SharePoint Server or SharePoint Online from earlier versions of SharePoint or from another collaboration environment; decide whether an in-house, Cloud-based or hybrid configuration is most sensible for your organization; and select the most appropriate version of SharePoint 2013 for your purposes. Progent offers comprehensive project management support or can assist in specific tasks associated with your SharePoint 2013 deployment.
VMware vRealize Automation vRA Consulting Services
VMware SRM Disaster Recovery Specialists
VMware's popular Site Recovery Manager is a component of VMware vCenter that lets you orchestrate, automate and test a consistent runbook for recovering services quickly after an outage. SRM supports centrally managed and automated recovery, application mobility, plus non-intrusive site relocation, failback and re-protect. Site Recovery Manager also allows non-disruptive testing for disaster recovery, upgrades and patches and can generate reports to confirm complete service restoration, validate Service Level Agreements and demonstrate DR compliance. Progent offers the skills of a VCDX certified VMware SRM consulting expert to help your organization to design, deploy, test and manage a disaster recovery solution powered by VMware Site Recovery Manager.
Patch management Specialist
Android patch management Services
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SIP Trunk Failover Consultant
24/7 Technology Consulting Cisco CUSP
Progent's Cisco-certified SIP infrastructure experts can help you to design, integrate, manage, debug and upgrade Cisco's SIP infrastructure technology and Cisco's CUBE (Cisco Unified Border Element)-connected SIP trunks and offer affordable online or onsite support to assist businesses to move smoothly to an advanced unified communications network that offers accelerated ROI. Progent's certified Microsoft unified communications experts can help you to set up interfaces between Cisco's CUBE Session Border Controller and Microsoft's VoIP and IP video applications like Skype for Business Server or Lync Server for access to a SIP PSTN trunk.
Onsite Technical Support Dynamics GP Software Development
Dynamics GP Excel Cubes Technology Professional
Progent's expert application designers and programmers can assist your company to build enhancements to Microsoft GP/Great Plains that address the unique needs of your organization without losing the benefits of seamless Windows integration. Progent can also provide help with a variety of development tools that can be used to create user-interface and data integrations with Microsoft GP. These tools include Microsoft Dexterity, Modifier with VBA, Visual Studio Tools for Microsoft Dynamics GP, Continuum, eConnect, Web Services for Microsoft Dynamics GP, Integration Manager and ODBC.
Juniper J6350 Router Network Consultant
Juniper J Series Firewall Consulting Services
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
Microsoft Azure enterprise hybrid cloud solutions Professional
Microsoft Azure migration Contract Programmer
Progent's consultants can assist you with any stage of Microsoft Azure integration including needs definition, prerequisites assessment, solution architecture, pilot testing, implementation, automated administration, performance optimization, license management, disaster recovery preparedness, security policy enforcement, and compliance assessment. Progent can assist you to set up and troubleshoot firewall appliances and VPN tunnels so your clients can safely connect to Azure resources, and Progent's Microsoft-certified consultants can assist you integrate key Microsoft technologies to run in Azure including Microsoft Windows Server, Exchange Server, SQL and SharePoint. Progent can also assist your organization to create a hybrid cloud ecosystem that transparently combines on-premises datacenters with Azure-based resources.
ProSight Reporting Ticketing Consultant Services
Computer Consulting ProSight Reporting Remote Network Infrastructure Management
ProSight Reporting is a growing suite of real-time reporting utilities created to work with the industry's top ticketing and network monitoring platforms such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
DotNET Software Development Companies
.NET macOS Engineer
Progent's software developers have worked for 20 years with .NET technologies and the Visual Studio development system and are able to build or update .NET apps quickly and affordably.
Best Exchange 2007 Edge Server Online Consulting
Top Quality Microsoft Exchange 2007 Professional
Progent's expert support team can help you design and deploy a smooth in-place Exchange Server 2007 upgrade plan that avoids network disruption, simplifies long-term service requirements, and makes your Exchange Server 2007 easy to administer. For complex multiple server or multi-site migrations, Progent has the experience to complete your move quickly and affordably. Progent's Microsoft Exchange 2007 help, troubleshooting, and design services include assistance with the integration of outside vendor enhancements of Microsoft Exchange Server 2007 and the design of unified messaging implementations powered by Microsoft Exchange 2007 Server.
MS SQL Cybersecurity Organization
MS SQL Network Security Audit
Progent's certified SQL Server programmers and DBAs can provide online consulting to help businesses of all sizes to create, administer, and troubleshoot applications powered by the Microsoft SQL Server RDBMS platform and .NET architecture. Progent's SQL Server consultants offer help with any facet of application development in solutions that can include small business or departmental databases to VLDB applications and data warehousing.
Symantec Firewall Compliance Audit
Audit Symantec Firewall
Progent's Symantec experts can assist you to support discontinued Symantec firewall and VPN products such as the Raptor and Symantec VelociRaptor line or help you migrate to more recent firewall technology. Progent can also help you create and execute a comprehensive security plan that can include firewall/VPN appliances and utilities, managed security and network defense services, system monitoring products, and formal policies and processes. Progent has the expertise to be your single source for continuing network support, administration, training, and security consulting.
Catalyst 2960 Switch Technology Consulting
Catalyst 1000 Switch Consultant Services
With Catalyst switches for small and medium-sized companies, Cisco allows organizations to realize the full benefits of adding intelligence to their IT infrastructures. Cisco's switching product line makes it possible to enable features that make your network infrastructure highly robust to handle real-time needs, scalable to facilitate growth, safe enough to protect restricted data, and designed for prioritizing and managing traffic flows to streamline network performance. Progent's Cisco certified engineers can show you how to select and integrate Catalyst switches that make sense for your company. In addition, Progent's CISM and CISSP certified security specialists can show you how to develop a strategic protection plan and configure Cisco switches so they powerfully support your security strategy. Catalyst switching products that Progent supports include Cisco's Catalyst 2940 switches, Cisco Catalyst 3560 switches, Catalyst 4500 switches, and Catalyst 6500 switches.
Award Winning Amazon Web Services enterprise hybrid cloud solutions Reporting
Amazon cloud AMI Developer Firms
Progent can provide cost-effective remote consulting to assist companies to integrate Amazon Web Services (AWS) cloud services such as Amazon EC2 for virtual server hosting, Amazon Simple Storage Service (Amazon S3), and Glacier. Progent can assist your IT team with every phase of Amazon AWS integration including requirements analysis, readiness evaluation, architectural design and review, pilot testing, configuration, centralized administration, performance optimization, software license management, disaster recovery mechanisms, and security and compliance.
Onsite Technical Support Zero Downtime Clustered Servers
Microsoft Windows Server 2003 Cluster Professional
Progent provides Windows 2003 Cluster Server assistance to help your organization deploy high availability clustered servers that can provide 24x7 operation. Windows cluster servers for non-stop networks include Microsoft Windows 2003 Cluster Server, Microsoft SQL Server Cluster, and Microsoft Exchange Server Cluster. By showing you how too design high availability clustered server environments powered by Microsoft Windows Clustered Server 2003, Progent's Certified Windows professionals make sure that your fault-tolerant server clusters are set up to maximize the strategic value of your IT network.
SMS Server 2003 Migration Technical Consultant
Support Outsourcing Microsoft SMS
Microsoft Systems Management Server offers extra functionality for change and configuration management of Windows-powered networks through introducing Feature Packs. Feature Packs reduce the overall administrative expense of managing and configuring software by making it simpler to install system images, control mobile computers, and run management utilities. In addition to alerting you about techniques to cut management costs by deploying SMS 2003 Feature Packs, Progent's consulting experts can help you prepare and implement IT tasks involving processes that Feature Packs are designed to make more efficient. Progent's migration and update services can minimize cost and eliminate business disruption as you move to new operating systems and applications. Progent's wireless engineers can help you define sensible processes and standards to manage handheld computers and smart mobile communication devices so your field force stays efficient and secure. Progent's CISSP-certified consultants and CISM-certified security experts can help you design a security plan that includes standards, processes and IT products to keep your IT computer system safe.
Engineer Application Monitoring
System Center Operations Manager On-site Technical Support
Remote 24x7 network monitoring, automated alarms, and periodic analytical reporting are vital to maintaining the proper operation of your IT system and avoiding unnecessary and expensive downtime. Remote Monitoring and Management technology has advanced to the point that companies of any size can get a level of protection that was previously reserved for large enterprises. Progent can provide several Remote Monitoring and Management solutions delivered as economical service packages created to help you to detect and fix a most IT network issues before they get big enough to hurt your business.
ISA 2006 Consulting
MCSE Expert Certified TMG 2010 information Systems Audit
Internet Security and Acceleration Server 2006 is a multi-functional edge gateway that provides a powerful application layer firewall, virtual private network, and web caching solution for securing the Internet-facing networks of any organization against a wide variety of attacks. Progent's Microsoft ISA Server support professionals can help you plan, rationalize, pilot, install, configure and support the any version of ISA Server on your network.
Microsoft ISA Server Network Consulting
Internet Security and Acceleration Server Remote Support
Progent's certified ISA Server consultants have broad backgrounds developing corporate security solutions for IT networks with multiple sites, mobile users, and line-of-business web-based applications. A Progent ISA 2004 Firewall consultant can help your small or mid-size business design and deploy an installation of ISA Server 2004 that supports your information protection requirements without limiting your network.
scom 2016 Consultant
scom 2016 agents On-site Support
Microsoft System Center 2016 Operations Manager (SCOM 2016) is designed to promote consistent performance and maximum uptime for critical workloads by providing centralized, mixed-platform monitoring of physical and virtual resources deployed throughout on-premises datacenters and cloud environments. Progent's consulting group can provide advanced remote and onsite expertise to assist organizations of any size to plan, integrate, tune, enhance and repair SCOM 2016 solutions. Progent can assist you to move to Operations Manager 2016 from older versions of Operations Manager or from other monitoring products, or integrate multiple monitoring tools into a cohesive infrastructure management ecosystem. Progent can also show you how to extend your SCOM 2016 environment to include infrastructure based in public clouds including Microsoft Azure and Amazon AWS.
Co-Location Integration Support
Information Technology Consulting Co-Location
Progent's colocation center support services are intended for businesses with equipment housed at Internet Data Centers or data center colocation hosting facilities and requiring on-demand on-premises help at the colocation site plus off-site support from Microsoft and Cisco Certified professionals. Progent provides a complete range of data center and data center and colo consulting services such as system topology evaluation, Windows and Linux server integration and maintenance, tech support for server and communications infrastructure, design and installation of non-stop systems, architecting and implementing layered security defenses, firewall integration and support, configuring load balancing environments, and creating high-availability server and storage clustering systems.
Microsoft Office 2003 IT Outsourcing Company
Microsoft Office 2000 Computer Expert
Progent's IT outsourcing services provide affordable computer support for small organizations. Whether it involves planning network infrastructure, setting up an in-house Help Desk or using an outside one, deploying an updated e-mail system, monitoring your system, or creating a web-based eCommerce application, outsourcing your network engineering services can contain costs and minimize uncertainties, permitting network service expenses to grow in a more linear and manageable manner than is possible by building up a bulky, knowledgeable in-house IT staff. Progent's Outsourcing White Paper and datasheets show how Progent can enable you to create a secure and highly available network architecture for your vital business software powered by Windows including Microsoft Office XP, Office 2003, and Microsoft Office 2000.
Windows 2022 Hyper-V Support and Integration
Windows Server 2022 with Linux Integration Support
Progent's Microsoft Gold-certified Windows Server 2022 consultants can help your company to plan and carry out a cost-effective migration to Windows Server 2022 using an on-premises deployment architecture or a hybrid deployment model that combines cloud-based Windows Server Online with a self-hosted installation of Windows Server 2022.
Remote CCNP Expert Certified Jabber Configuration
After Hours Jabber and Office 365 Information Technology Consulting
Progent's Cisco Jabber consultants can provide online or onsite support to assist businesses of any size to plan, deploy, maintain, update or troubleshoot Cisco Jabber environments and Cisco Unified CM infrastructure. Progent offers in-depth expertise for the technologies that go into creating a cohesive Cisco Jabber solution including Cisco network appliances and management tools, Microsoft 365 apps, Windows and Mac computers, iOS and Android smartphones and tablets, SIP trunking, WiFi networks, security and compliance, cloud integration, immersive telepresence systems, PBX products, disaster recovery preparedness, and other components of a cohesive collaboration solution.
