Progent's Consulting, Help Desk, and Ticketing Support for Network Service Firms in Denver
Progent's consulting services for IT service organizations in Denver Colorado enables your company to provide your customers Progent's consulting and Help Desk Call Center support with your own branding as a seamless augmentation of your in-house IT services team. This can ease the way for you to grow your client base, fill out your service offerings, create happy clients, and increase your profits.
Progent's team of network infrastructure experts, PC support technicians, network administrators, and data security professionals have acted as seamless adjuncts to the IT groups of some of the country's biggest IT support firms. Progent's range of technical knowledge allows you to add to the scope of your IT service practice, and Progent's close integration with your support team helps you strengthen and preserve your branding.
Progent is an IT consulting firm with two decades of experience delivering online expertise to small and middle-size businesses. Progent is a Microsoft Certified Partner and maintains one of the largest teams of Cisco-certified CCIE network infrastructure engineers of any private computer services company in the world. Progent has delivered online technical assistance and advanced consulting to clients in every state in the U.S. (Check out recommendations from Progent's customers.)
Using Progent's Services Under Your Branding
Progent's consulting program for network service firms offers seamless resale to your clients of professional IT services. Progent invoices you exclusively and works under your instructions to deliver your customers support services under your branding. In addition, Progent offers an affordable Extended Hours Support Program for clients who need 24x7 technical support.
Help Desk and Ticketing for Network Service Firms
Ticketing is fundamental to an effective IT Call Center. But enterprise-grade ticketing platforms are not just expensive to acquire and staff, but a hassle to configure and manage. Small or niche IT service organizations rarely have the required financial or human resources. Progent's Call Center and ticketing program offers IT service firms an affordable way to keep their own branding while providing their customers world-class desktop support services backed by an advanced ticketing platform and reinforced by rapid escalation to top-tier experts.
Key Features of Progent's Help Desk Call Center and Ticketing Solution for IT Service Organizations
Progent's Help Desk and ticketing solution for IT service organizations takes advantage of Progent's sizable investments in highly scalable ticketing technology, an online desktop services staff, and a group of geographically dispersed subject matter experts. You can utilize Progent's ticketing platform as a secure tenant or Progent can establish communications with your existing ticketing platform. The features offered with Progent's Call Center and ticketing solution enable you to increase your support volume, the range of technical issues your business can handle, the number of geographies you can service, and your overall availability.
Important features of Progent's Service Desk and ticketing solution for IT support companies include:
Progent's Consulting Expertise for Network Service Firms
Progent's consulting for IT service firms allows you to become a sole point of contact for virtually all technical expertise your customers may require. You can grow your staff and strategic in-house competencies steadily without having to turn down opportunities owing to a lack of expertise or the absence of bandwidth.
Important aspects of Progent's Reseller Program for IT Service Firms include:
Progent's Practice Areas for Denver, Colorado Organizations
Progent's nationwide team of certified consultants and technical experts can provide Denver, Colorado organizations a wide range of online technical guidance and debugging services. Practice areas offered under Progent's consulting program for IT service providers include:
Find Out More Details About Progent's Consulting Program for IT Service Organizations in Denver, Colorado To learn more details about Progent's reseller support for IT service firms in Denver, Colorado, call 1-800-993-9400 or see Contact Progent.