Progent's Consulting, Help Desk, and Ticketing Support for Network Service Firms in Denver
Progent's consulting support for IT service organizations in Denver Colorado enables you to provide your customers Progent's consulting and Help Desk support with your brand as a transparent supplement to your in-house IT support team. This can put you on the fast track to add to your client base, expand your service offerings, create happy customers, and increase your profits.
Progent's team of network infrastructure experts, PC support technicians, network administrators, and data security professionals have acted as transparent expansions to the IT staffs of some of the country's biggest IT support firms. Progent's breadth and depth of technical knowledge allows you to broaden the capabilities of your IT service practice, and Progent's close integration with your support team helps you promote and protect your company's brand.
Progent is an IT consulting firm with 20 years of experience providing remote consulting services to small and middle-size companies. Progent is a Microsoft Partner and maintains one of the biggest teams of Cisco-certified CCIE network experts of any private IT services firm in the world. Progent has delivered remote IT support and advanced consulting to clients in every state in the country. (See testimonials from Progent's customers.)
Providing Progent's Services Under Your Own Brand
Progent's reseller program for network service providers offers transparent resale to your clients of professional IT services. Progent bills you directly and performs under your instructions to provide your customers support services under your branding. In addition, Progent offers a low-cost Extended Hours Support Service for customers who need 24x7 technical support.
Help Desk and Ticketing Services for Network Service Organizations
Ticketing systems are fundamental to an efficient service desk. But modern ticketing platforms are not only expensive to license and staff, but also a hassle to set up and maintain. Small or niche IT service providers do not have the required resources. Progent's Call Center and ticketing program offers IT service organizations an affordable way to retain their custom branding while delivering their clients world-class desktop support built around a best-of-breed ticketing platform and reinforced by fast escalation to top-tier experts.
Key Features of Progent's Help Desk Call Center and Ticketing Solution for IT Service Organizations
Progent's Service Desk and ticketing solution for IT support companies leverages Progent's sizable investments in highly scalable ticketing software, a remote desktop services team, and a network of geographically distributed subject matter experts. You can utilize Progent's ticketing system as a secure tenant or Progent can establish communications with your current ticketing system. The standard and optional features offered with Progent's Help Desk and ticketing services enable your IT service firm to increase your physical and virtual support workload, the diversity of technical issues your firm can take on, the number of locations you can serve, and your overall availability.
Key features of Progent's Call Center and ticketing program for IT service organizations include:
Progent's Consulting for IT Service Organizations
Progent's consulting for network service firms allows you to act as a single point of contact for virtually all IT expertise your clients may need. You can build your staff and strategic in-house competencies steadily without being forced to decline new business due to a gap in in-house expertise or the absence of personnel.
Key features of Progent's Reseller Program for Network Service Firms include:
Progent's Areas of Expertise for Denver, Colorado Companies
Progent's veteran team of certified consultants and technical experts offers Denver, Colorado companies a wide range of remote technical guidance and troubleshooting services. Practice areas offered under Progent's reseller program for network service organizations include:
Find Out More About Progent's Reseller Support for Network Service Firms in Denver, Colorado To learn additional details about Progent's consulting program for network service organizations in Denver, Colorado, call 1-800-993-9400 or see Contact Progent.