Denver Consulting Experts for IT Support Organizations
Seamless Temporary Support Team Assistance
Progent's Consulting, Help Desk, and Ticketing Support for IT Service Providers in Denver
Progent’s consulting services for network service organizations in Denver Colorado enables you to offer your clients Progent's consulting and Help Desk support using your brand as a seamless supplement to your regular IT support group. These services can help you add to your revenue, flesh out your service catalog, satisfy your customers, and improve your profits.
Progent’s nationwide team of network experts, PC support technicians, network admins, and data security consultants have acted as transparent supplements to the IT groups of some of the country's largest IT service firms. Progent’s range of technical knowledge enables you to widen the scope of your IT service business, and Progent’s close integration with your support team helps you strengthen and protect your branding.
Progent is an IT consulting firm with 20 years of experience delivering online expertise to small and middle-size companies. Progent is a Microsoft Certified Partner and has one of the biggest teams of Cisco CCIE network infrastructure experts of any private IT services firm in the world. Progent has delivered online technical assistance and consulting to clients in every state in the country. (Check out testimonials from Progent's customers.)
Using Progent's Services Under Your Own Brand
Progent's consulting program for network service providers features transparent resale to your clients of world-class services. Progent bills your firm exclusively and performs under your instructions to deliver your clients support services under your branding. In addition, Progent offers a low-cost Off-hours Support Service for clients who need access to 24x7 support.
Help Desk Call Center and Ticketing for Network Service Firms
Ticketing is the enabling technology behind a successful service desk. But modern ticketing systems are not only costly to license and staff, but also challenging to set up and manage. Small or niche IT support companies rarely have the required resources. Progent's Help Desk and ticketing program offers IT service organizations an affordable way to retain their own branding while providing their customers world-class desktop support services built around an advanced ticketing system and reinforced by rapid escalation to high-level experts.
Features of Progent's Help Desk and Ticketing Solution for IT Service Firms
Progent's Help Desk and ticketing program for IT support firms leverages Progent's investments in advanced ticketing software, a remote desktop support staff, and a group of geographically distributed subject matter experts. You can utilize Progent's ticketing platform exclusively or Progent can establish communications with your current ticketing system. The features offered with Progent's Service Desk and ticketing services allow your IT service firm to increase your physical and virtual support workload, the diversity of technical issues your firm can take on, the number of {geographies you can serve, and your hours of availability.
Key features of Progent's Call Center and ticketing program for IT support firms include:
- Progent's online desktop service group delivers Level 1 end user assistance with 1-hour service level agreement to commence work during normal business hours.
- Normal service hours are from 5am to 7pm Pacific Standard Time (PST), five days per week.
- Extended support is offered at extra cost.
- Optional on-premises service in larger metros is offered across the country at additional cost.
- You keep full control of your clients and invoicing.
- Your customers submit incident reports using your custom branded web portal, an 800 phone number, or by sending a request to your specified email address.
- Each end user request automatically becomes an open request in the ticket system.
- Service tickets can be tracked and updated remotely until resolution.
- Optional transfer of Level 2 and Level 3 problems to Progent's or to your subject matter experts.
Progent's Consulting for IT Service Organizations
Progent's consulting expertise for IT service providers allows your support team to become a sole source for practically all IT expertise your customers may require. You can grow your team and strategic in-house competencies at your own pace without being forced to say no to new business due to a gap in expertise or a shortage of personnel.
Key features of Progent's Reseller Program for Network Service Providers include:
- Transparent Support: Progent works as a transparent supplement to your internal IT service team, responding to your coordination, and bills your firm instead of your client.
- Granular Billing: Progent bills on a per-minute basis to reign in costs.
- Extensive Reporting: Progent uses an enterprise-class service documentation system to ensure that all IT services performed are thoroughly documented. This makes it easy for you to shift service responsibilities to in-house consultants when you have enough people and appropriate technical skills.
- Safely Grow Your IT Support Practice: You can quickly and efficiently take on additional jobs outside your core areas of expertise and serve additional geographies without exposure to the risks associated with increasing your full-time staff too quickly.
- Strengthen Your Name: You can solidify your mind share as a full-spectrum network service provider by delivering more solutions to more customers using your own company name.
- Add to Your IT Support Portfolio: Progent can provide world-class support in a wide array of IT disciplines and can act as a dependable resource for growing your IT support operations.
- Fast Problem Escalation: With a large roster of senior IT experts available, Progent can transition rapidly from Tier 1 to Tier 3 support so even the most challenging problems can be handled fast.
- Make Your Clients Satisfied: Happy customers are loyal. By joining with Progent, you can keep delivering solutions without ever requiring clients to seek expertise outside the fold.
- Remote Support Professionals: For 20 years, Progent has provided remote network support ranging from Help Desk services to advanced consulting. Effective remote support saves money and produces fast solutions.
- Top Certifications: Progent’s IT experts have earned advanced certifications from Microsoft, Cisco, Apple, VMware, Citrix, IBM, and other leading vendors. Progent's security and compliance consultants have earned advanced certifications including CISSP, CISA, and GIAC. Learn more about Progent's industry certifications.
Progent's Areas of Expertise for Denver, Colorado Companies
Progent's seasoned roster of certified consultants and technical experts can provide Denver, Colorado organizations a wide array of online consulting and debugging expertise. Practice areas covered under Progent's reseller program for network service organizations include:
- Exchange Server 2019 and 365 Exchange Online Consulting
- Microsoft Exchange Server 2016 Integration
- Microsoft Windows Server 2019 Integration
- Windows Server 2016 Migration
- Windows 10 Migration
- Windows 8.1 Consulting
- SharePoint Development
- SQL Server Migration
- Active Directory and Azure Active Directory Design
- Office/Microsoft 365 Integration
- Microsoft Dynamics GP (Great Plains) Consulting
- Microsoft Azure, Amazon AWS, Google Cloud Platform
- Remote IT Technical Support
- Work from Home Support
- Cisco Network
- Juniper Networks Expertise
- Cisco Routers Consultants
- Security and Compliance Expertise
- Business Continuity Planning
- Penetration Testing
- Firewall Setup
- Call Center Outsourcing
- Desktop Support
- Colocation Center Solutions
- Operations Manager Monitoring
- Configuration Manager (SCCM) Expertise
- Microsoft Access Development
- Virtualization Automation
- Hyper-V Planning
- VMware vSphere Integration
- Citrix XenApp and XenServer Configuration
- Cisco Unified Communications Manager/CallManager
- Apple Mac and iOS Expertise
- iPhone and Android Management
- iPhone Integration
- Google Android Phone Management
- Ransomware Defense
- Backup/Recovery Solutions
- Cisco IP Voice Phones and Telepresence
- Skype for Business Support
- Microsoft Teams Integration
- Wi-Fi AP Configuration
- Wi-Fi Site Assessments
Learn More About Progent's Reseller Program for Network Service Organizations in Denver, Colorado For more details about Progent's consulting program for IT service organizations in Denver, Colorado, call 1-800-993-9400 or visit Contact Progent.
An index of content::
Small Business WAP321 Technical Support
Small Business WAP351 Specialist
Cisco's Small Business 100, 300 and 500 family of APs are Linux-based units designed as value-priced wireless APs for light workloads. Progent's Cisco CCIE-certified wireless infrastructure consultants can provide online or on-premises integration and troubleshooting support to help you to plan, implement, upgrade, optimize, administer and debug Cisco Small Business wireless access point environments of any size or topology.
VMware Site Recovery Manager Compliance Professional
24x7x365 VMware Site Recovery Manager Compliance Engineers
VMware's popular Site Recovery Manager (SRM) is an extension to VMware vCenter that allows you to specify, automate and verify a repeatable workflow for recovering applications and services quickly following a breakdown. SRM provides centrally controlled and automated disaster recovery, application mobility, plus transparent site relocation, failback and re-protect. SRM also supports transparent testing for disaster recovery, upgrades and patches and can generate reports to confirm full service restoration, validate Service Level Agreements and prove compliance. Progent can provide the support of a VCDX certified VMware Site Recovery Manager consulting expert to assist you to plan, configure, test and maintain a DR solution powered by VMware Site Recovery Manager.
Lync Server 2013 and Cisco Unified Communications Engineer
Lync Server 2013 Mirrored Back End Servers Consultancy
Lync 2010 provides Instant Messaging, Presence, voice/video conferencing, desktop collaboration, as well as IP-based and traditional public switched telephone network (PSTN) telephony. Microsoft Lync Server 2010 can enhance the capability of Exchange, SharePoint Server and Office desktop or Office 365 and simplify administration through integration with Active Directory. Lync can also cut expenses by doing away with VoIP hardware and subscription services, PBX systems, or legacy teleconferencing technology. Progent's certified IM and Presence consultants can provide remote and onsite support services to assist your company to manage and repair your existing Lync Server 2010 deployment or assess the benefits of migrating from Lync Server 2010 to Skype for Business, which is Microsoft's new version of the product family. Progent can also assist you to design and carry out a smooth Skype for Business migration.
24x7x365 Windows 7 Migration Server Consulting
Microsoft Windows 7 Evaluation Specialists
Progent's certified engineers can help your company to pilot
Planning Phase: Design and Architecture Proposals Software Support
Outsourcing Technology Microsoft Solutions Framework Project Methodology
In performing IT tasks for enterprise customers, Progent follows a structured approach driven by specified milestones in order to achieve financial, scheduling and engineering goals while reducing business disruption. Progent's Enterprise Services Project Methodology follows accepted project management standards based on the best practices described by the Microsoft MSF methodology which includes requirements definition, design proposals, pilots, design adjustments, and expert deployment. All facets are documented to provide a comprehensive summary of technical services delivered and to assist in downstream system maintenance.
ProSight Email Content Filtering Services
ProSight Email Guard Spam Filtering Services Specialists
Progent's ProSight Email Guard uses the technology of top information security vendors to provide centralized control and comprehensive security for all your email traffic. The hybrid structure of Email Guard combines a Cloud Protection Layer with a local security gateway appliance to offer complete defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-based threats. The cloud filter acts as a preliminary barricade and blocks most unwanted email from making it to your security perimeter. This reduces your vulnerability to external threats and conserves network bandwidth and storage space. Email Guard's on-premises security gateway appliance provides a further level of analysis for inbound email. For outgoing email, the on-premises security gateway provides AV and anti-spam filtering, protection against data leaks, and encryption. The on-premises gateway can also help Exchange Server to track and safeguard internal email traffic that originates and ends within your corporate firewall.
Hybrid Office 365 integration Remote Support Services
Office 365 Single Sign On Online Support Services
Microsoft has made a strong effort to enable seamless hybrid networks that combine Office 365 Exchange Online and on-premises Exchange systems. This allows you to have some Exchange mailboxes hosted at your on-premises datacenter and other mailboxes hosted by Office 365. Progent's certified Exchange consulting team can assist you with any facet of designing, integrating and troubleshooting your hybrid Office 365 Exchange Online deployment. Progent's Exchange consultants can provide as-needed expertise to help you through stubborn technical issues and also can provide extensive project management outsourcing or co-sourcing to ensure your hybrid Office 365 initiative is completed on schedule and on budget.
Microsoft Hyper-V Virtual Machines Integration Support
Expert Microsoft Certified Hyper-V 3.0 Shared Nothing Live Migration IT Consulting
Progent's certified professionals can help you evaluate the potential benefits of Hyper-V-powered server virtualization for your business, conduct test implementations to verify Hyper-V's operation with your line-of-business software, evaluate your network infrastructure for optimal performance with virtual server technology, help you in migrating to Microsoft Windows Server 2008 and setting up Windows Hyper-V, train your network management personnel to track and manage Hyper-V, provide world-class consulting support for enhancing the protection of your virtual servers, design and validate business continuity processes that maximize network availability, and provide ongoing consulting and maintenance including low-cost online troubleshooting and comprehensive Help Desk services.
Forefront TMG 2010 Configuration
24 Hour Microsoft Forefront TMG 2010 Network Engineer
Microsoft Forefront TMG 2010 builds on the powerful security technologies of Microsoft Internet Security and Acceleration Server 2006 and provides a centrally administered Internet gateway that acts as a single-server platform for an array of security features including an multi-layer firewall, URL filtering, antimalware, intrusion protection, application proxy, Virtual Private Network control, and HTTP/HTTPS inspection. Microsoft Forefront TMG 2010 provides advanced web security logging and reporting features, allows customized reports powered by SQL Server, integrates with Active Directory to streamline authentication and policy enforcement, and can be operated as a virtual machine to lower expenses and improve recoverability. Progent's Microsoft engineers can help you to design and carry out pilot and production deployments; interface Microsoft Forefront Threat Management Gateway 2010 with Windows Server 2008 R2, Active Directory, SQL Server, Exchange Server, and Microsoft SharePoint 2010; set up Forefront TMG 2010 to run on a virtual machine with Windows Hyper-V; and provide ongoing support and troubleshooting. Progent can also assist you to upgrade economically to Forefront Threat Management Gateway 2010 from Microsoft ISA Server 2006 or 2004.
Windows Server 2012 R2 Active Directory Consultants
IT Consulting Windows Server 2012R2 Data Deduplication
Progent's certified professionals can assist you to evaluate the benefits of Windows Server 2012 R2 for your company, develop pilot systems and rollout strategies, tune your network for local, multi-location, cloud-based, and hybrid datacenters, train your IT management, team, create an enterprise-wide security plan, automate network administration, assist with creating applications, and build and validate a disaster recovery/business continuity plan.
Biggest QTS Data Center Specialists
QTS Internet Data Center Consultant
The QTS Colocation Center facility is located in the seismically-stable Natomas neighborhood of Sacramento, CA. If your company is currently using the QTS data center as a colocation facility or if you are considering migrating your main or disaster recovery system to the Herakles data center, Progent offers a variety of budget-friendly services such as colocation migration, system deployment and upgrades, network optimization, comprehensive project management, virtual server configuration, remote network monitoring, centralized system management, application programming, business continuity planning and testing, data security assessment, and the use of Progent's Test Lab.
LifeSize Telepresence Consulting
Codian Services
Progent offers the expertise of a senior consultant with extensive hands-on experience configuring, managing, and upgrading immersive telepresence platforms from leading vendors such as Cisco/TANDBERG, Polycom, LifeSize, and Radvision. Progent can coordinate with your internal network support team, your Internet Service Provider, and your telepresence technology vendor to help your organization increase the strategic value of your telepresence ecosystem.
Hybrid Office 365 solutions Consultant Services
Exchange Online and on-premises Exchange IT Consultant
Microsoft supports seamless hybrid environments that combine Office 365 and local Exchange deployments. This permits you to have specific Exchange mailboxes located at your physical datacenter and other mailboxes hosted by Office 365. Progent's Microsoft-certified Exchange consultants can help your organization with any phase of planning, integrating and debugging your hybrid Office 365 Exchange Online solution. Progent's Exchange specialists can deliver occasional expertise to help you through stubborn technical bottlenecks and also can provide comprehensive project management outsourcing to ensure your hybrid Office 365/Exchange solution is carried out on schedule and on budget.
Professionals Server Management
Server Consolidation Remote Troubleshooting
Server proliferation puts pressure on network budgets and administrative resources. Server consolidation via a virtual infrastructure offers lower total cost of ownership of servers and quicker ROI, more leveraged use of servers, simplified operations, increased network uptime, and easier manageability. Typical uses for virtual machines are resource consolidation, low-cost platforms for mission-critical legacy software based on obsolete operating systems, and inexpensive isolation of software development or pilot testing systems from production systems.
ProSight Email Guard Spam Filtering Consult
Email Quarantine Services
Progent's ProSight Email Guard solution uses the services and infrastructure of top information security vendors to provide centralized management and comprehensive security for all your inbound and outbound email. The powerful architecture of Progent's ProSight Email Guard combines cloud-based filtering with an on-premises gateway appliance to offer advanced protection against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-borne threats. The cloud filter serves as a first line of defense and blocks the vast majority of threats from making it to your network firewall. This decreases your vulnerability to external attacks and saves network bandwidth and storage space. Email Guard's onsite security gateway appliance adds a further level of analysis for inbound email. For outbound email, the local security gateway offers AV and anti-spam protection, DLP, and email encryption. The on-premises gateway can also help Exchange Server to track and protect internal email traffic that originates and ends inside your corporate firewall.
Juniper Junos os Security Team
Top Juniper Junos Configuration Technical Support
Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.
Operations Manager Specialists
Remote Network Monitoring Technology Consulting
Remote 24x7 network monitoring, proactive alerts, and actionable reports are crucial to preserving the proper operation of your network and eliminating unnecessary and expensive downtime. Remote Monitoring and Management (RMM) technology has progressed so far that companies of any size can get a level of protection that was previously limited to enterprises. Progent can provide a variety Remote Monitoring and Management (RMM) options delivered as low-cost service packages designed to help your company to identify and resolve a most IT network issues before they can impact your business.
SCCM 2007 Application Deployment Onsite Technical Support
SCCM 2007 Patch Management Support and Help
Progent's Microsoft-certified consultants can assist your organization to maintain Microsoft System Center 2007 Configuration Manager to simplify administration, improve security and compliance, and boost worker output by making sure that critical applications stay current, tracking licensing, and monitoring usage patterns to help you make informed purchasing choices. When you are ready to update your SCCM 2007 device management solution, Progent can assist you to plan and implement an efficient migration to SCCM 2012.
Microsoft Exchange Network Consultants
24/7/365 Exchange 2007 Consultant
Progent's Microsoft certified support team can help you define and deploy a smooth in-place Exchange Server 2007 migration plan that minimizes network downtime, simplifies long-term support requirements, and makes your Exchange Server 2007 easy to manage. For complex multi-server or multi-location migrations, Progent offers the experience to complete your project quickly and affordably. Progent's Microsoft Exchange Server 2007 help, repair, and consulting offerings include assistance with the integration of outside vendor add-ons to Microsoft Exchange Server 2007 and the design of unified messaging solutions powered by Exchange 2007 Server.
Open Now wireless IP phones and Meraki APs Support and Setup
wireless IP phone integration Setup and Support
Progent's Wi-Fi IP phone configuration and troubleshooting consultants can provide remote and onsite support to help your organization build and administer a Cisco wireless IP phone deployment by delivering services that can range from troubleshooting the set up of an IP phone or AP to providing project management outsourcing or co-sourcing for modernizing the Wi-Fi infrastructure of a campus.
24 Hour System Center 2016 IT Consultant
Computer Engineer SCCM 2016
Progent has more than a decade of background integrating, maintaining and troubleshooting the core platforms that make up Microsoft System Center and can assist you to plan, deploy, manage, and repair your Microsoft System Center 2012 R2 ecosystem to maximize the uptime and responsiveness of your applications and infrastructure across multiple Windows and Linux/Unix operating systems and local and Cloud-connected datacenters. Progent's consultants can help you to upgrade to the current version of System Center from an earlier one or from another IT management platform to deliver the advantages of enterprise-class deployment, automation, security, plus infrastructure and application performance monitoring.
SCOM Resource Pools Technical Support
Computer Consulting SCOM 2012 Management Packs
Progent's Microsoft-certified consultants have more than a decade of background designing, implementing, enhancing and repairing SCOM environments and can provide organizations of all sizes expert remote or onsite consulting support for Microsoft SCOM 2012. Progent can assist you to design a topology for SCOM 2012 servers that delivers the responsiveness and resilience required to watch over your IT resources effectively, whether your infrastructure are on-premises, in the cloud, or a mixed environment. Progent's SCOM consultants can also assist you to install and customize Microsoft SCOM 2012 management packs according to leading practices for monitoring network infrastructure and Microsoft and 3rd-party applications and services. In addition, Progent can provide responsive remote or on-premises technical support to assist you to fix serious issues detected by SCOM 2012.
Microsoft SQL 2008 Server Integration
Microsoft Experts Consultant SQL 2008 Reporting Services
SQL Server 2008 delivers powerful, familiar tools to IT experts and network users, reducing the complexity of creating, integrating, managing, and using company information and database applications in environments ranging from mobile devices to enterprise information networks. The sophistication and integration requirements of Microsoft SQL Server 2008 call for a network consultant with hands-on experience and broad knowledge in planning and deploying information-based, comprehensive business technology applications. The knowledge and experience of Progent's Microsoft-certified engineering staff, with an average of more than 10 years of background supporting Microsoft technology, assures you success in designing, configuring and supporting Microsoft SQL Server 2008 solutions that are seamlessly integrated with the Microsoft .NET environment.
ASP Outsourced Programming
Microsoft Dynamics Expert Development
For assistance creating, enhancing, or troubleshooting applications for Windows, Linux, or the Web, Progent’s expert team of programmers, database architects, and project managers can help ensure you get the job completed on schedule and within budget. Progent's experienced software programmers can provide affordable and efficient remote help for jobs as simple as writing VBA macros for Excel or as large as developing mission-critical database applications based on SQL Server or MySQL.
Desktop Technology Support services
Microsoft Mac and Linux Desktop IT Specialists
Progent can provide a wide array of economical remote and onsite consulting services to assist your business to configure, manage, and troubleshoot workstations and mobile devices based on Microsoft Windows, Apple macOS/OS X, iOS, Android, or Linux.
Fault-tolerant Data Center IT Consultants
Fault Tolerant Colo Consulting Services
Progent's Data Center consultants can show you how to select high availability data centers that match the specific requirements of your company. High availability colocation sites are particularly attractive to small businesses due to of their low cost and convenience compared to taking a do-it-yourself strategy. Attempting to design an in-house data center with even a basic degree of fault tolerance is financially prohibitive for typical small companies. Progent is ready to help you get all the benefits of high availability data centers and fault tolerant colo sites by providing a full range of consulting and maintenance services.
Postini Consultant
Antivirus Services
E-Mail Guard is Progent's affordable spam filtering and anti-virus service that offers small businesses enterprise-quality defense from spam, viruses, DHA attacks, and other types of e-mail-based assaults on IT networks. E-Mail Guard is built on Postini's Perimeter Manager, a full library of web-managed anti-spam and virus defense services that defuse email assaults before they are able to penetrate the network firewall. Perimeter Manager also allows administrators track and control their e-mail systems, irrespective of server platform, hardware technology, or data center location.
Services ProSight Email Guard Spam Filtering
Email Quarantine Consultant Services
Progent's ProSight Email Guard uses the technology of leading information security vendors to provide centralized control and world-class protection for your email traffic. The powerful structure of Progent's ProSight Email Guard managed service combines cloud-based filtering with an on-premises gateway device to offer complete protection against spam, viruses, Dos Attacks, DHAs, and other email-borne threats. The cloud filter serves as a first line of defense and keeps the vast majority of threats from reaching your network firewall. This reduces your vulnerability to external attacks and conserves network bandwidth and storage space. Email Guard's onsite gateway appliance adds a deeper layer of analysis for inbound email. For outgoing email, the local gateway offers anti-virus and anti-spam protection, protection against data leaks, and email encryption. The on-premises security gateway can also assist Exchange Server to monitor and safeguard internal email traffic that stays within your corporate firewall.
Urgent Postini Setup and Support
Anti-Spam Help and Support
E-Mail Guard is Progent's affordable spam filtering and virus defense managed service that offers small businesses world-class defense from spam, viruses, DHA attacks, and other forms of email-borne attacks on computer systems. E-Mail Guard is based on Postini's Perimeter Manager, a sophisticated library of web-based antispam and anti-virus services that defuse email assaults before they can breech the corporate firewall. Perimeter Manager also allows administrators track and manage their email systems, regardless of server vendor, hardware technology, or geographic location.
Microsoft Exchange Server 2016 Migration Planning Information Technology Consulting
Microsoft Exchange Server 2016 Upgrade Technical Support Services
Progent can assist you in all facets of your migration to Microsoft Exchange Server 2016 including planning HA infrastructure for an on-premises, Microsoft cloud connected or hybrid deployment; CAL licensing compliance for Exchange 2016 and Windows Server 2012 R2 or later; moving mailboxes; Hyper-V virtualization design; specifying mass storage requirements for your virtual machines, databases and logs; setting up hardware load balancing for high-availability client access services; designing, setting up and validating Exchange and Windows Servers and DAG groups; setting up collaboration with SharePoint Server or SharePoint Online; preparing the firewall; creating SSL certs; performing client remediation with Office 2010 or greater or Office 365; and configuring Outlook on the web (formerly Outlook Web App).
VMware Data Recovery Engineers
24-7 Consulting Services HP Data Protector
Progent can provide economical online access to IT engineers with expertise in a wide range of products and technologies that provide solutions for backing up Microsoft Windows, Mac, and Linux physical and virtual servers and workstations as well as laptops and handhelds. Progent offers expertise for leading data protection products including Acronis, Barracuda Backup, Altaro VM Backup, Symantec Backup Exec, BackupAssist Software, CrashPlan, Double-Take Backup, Mozy, Retrospect, Apple Time Machine, vSphere Data Protection, and Solaris FLARs. Progent's consultants can help you to deploy, upgrade, or maintain backup/restore systems for a range of topologies such as local, remote, cloud-based, or a mix.
Mac and Windows Active Directory Integration
Windows and macOS coexistence Technical Support
Progent's service experts in Apple OS X and Microsoft Windows technology can help you combine Mac and Windows systems into cohesive environments with full sharing and collaboration functionality. Allowing efficient cooperation among a mix of servers and workstations powered by Mac OS and Windows requires extensive knowledge of and experience with Mac and Microsoft products. Progent's background in Microsoft and Apple service makes it possible to provide world class support to companies that depend on these platforms to maintain their strategic edge. Progent's consultants can also assist your business to interface Apple's iPhones and iPads with your Windows environment.
Short Term IT Staff Augmentation Services Computer Consultant
Temporary Staffing Integration Support
Progent's short-term staff augmentation services allow organizations to meet sudden increases in demand for IT support personnel without incurring the expense and hassle associated with identifying and recruiting experienced technical workers and without increasing your permanent workforce.
