Denver Consulting Expertise for Network Service Firms
Short-Term Support Staff Assistance
Progent's Consulting, Help Desk Call Center, and Ticketing Support for IT Service Organizations in Denver
Progent’s consulting support for IT service firms in Denver Colorado enables you to offer your customers Progent's consulting and Help Desk support with your brand as a seamless extension of your regular IT services group. This can help you grow your client base, fill out your service portfolio, create happy clients, and improve your profits.
Progent’s nationwide team of network infrastructure experts, PC support technicians, IT admins, and data security professionals have worked as seamless supplements to the IT staffs of some of the country's largest IT support firms. Progent’s range of technical knowledge enables you to widen the capabilities of your IT support business, and Progent’s close integration with your support team helps you elevate and protect your company's brand.
Progent is a network support firm with 20 years of experience delivering online expertise to small and middle-size companies. Progent is a Microsoft Partner and has one of the biggest groups of Cisco CCIE network experts of any independent IT support company in the world. Progent has provided remote technical support and advanced consulting to clients in every state in the country. (See recommendations from Progent's clients.)
Using Progent's Support Services Under Your Own Brand
Progent's consulting program for IT service firms offers transparent resale to your clients of professional services. Progent invoices you exclusively and works under your instructions to provide your customers consulting and support services under your brand. Also, Progent offers a low-cost Extended Hours Support Service for customers who need access to 24x7 technical support.
Help Desk and Ticketing for Network Service Organizations
Ticketing is the heart of a successful Help Desk. But enterprise-grade ticketing systems are not just expensive to license and staff, but challenging to configure and maintain. Small or niche IT service providers do not have the necessary financial or human resources. Progent's Help Desk and ticketing solution offers IT support firms an economical way to retain their company branding while providing their customers responsive desktop support services built around an advanced ticketing platform and supplemented by fast escalation to high-level experts.
Features of Progent's Help Desk and Ticketing Program for IT Service Providers
Progent's Call Center and ticketing program for IT support companies takes advantage of Progent's sizable investments in advanced ticketing technology, a remote desktop services team, and a network of geographically dispersed subject matter experts (SMEs). You can utilize Progent's ticketing platform exclusively or Progent can establish communications with your current ticketing system. The standard and optional features offered with Progent's Call Center and ticketing program enable you to increase your support volume, the range of technical issues your company can handle, the number of locations you can serve, and your overall availability.
Important features of Progent's Call Center and ticketing program for IT service companies include:
- Progent's online desktop service group provides Level 1 end user assistance with 1-hour SLA to commence work during normal work hours.
- Normal support hours are 5am to 7pm PST, five days a week.
- Extended support is available at extra cost.
- Optional onsite service in major metro areas is available throughout the US at extra cost.
- You have complete control of your clients and billing.
- Your customers submit requests via your branded Internet portal, a toll-free number, or by directing a request to your dedicated email address.
- Each customer request automatically becomes an open request in the ticket system.
- Service tickets can be tracked and modified remotely while they are active.
- Optional transfer of Level 2 and Level 3 issues to Progent's or to your subject matter experts.
Progent's Consulting Expertise for IT Service Providers
Progent's consulting expertise for network service firms allows your support team to become a sole source for virtually all IT guidance and troubleshooting your clients may need. You can build your team and strategic IT skills at your own pace without being forced to turn down opportunities owing to a lack of expertise or a shortage of bandwidth.
Key features of Progent's Reseller Program for IT Service Providers include:
- Transparent Service Delivery: Progent works as a seamless extension of your in-house support team, responding to your management, and bills you instead of your client.
- Granular Billing: Progent charges by the minute to minimize expenses.
- Extensive Service Reporting: Progent uses an advanced reporting system to ensure that all IT services performed are thoroughly documented. This enables you to shift account assignments to internal consultants when you have enough staff and appropriate technical skills.
- Safely Expand Your IT Support Business: You can quickly and efficiently accept additional opportunities beyond your core fields of expertise and serve additional geographies without exposure to the risks involved with expanding your full-time staff too rapidly.
- Strengthen Your Name: You can solidify your positioning as a comprehensive network support provider by offering more solutions to more clients using your own company name.
- Add to Your IT Support Catalog: Progent offers top-tier support in a broad range of IT disciplines and can be a reliable reservoir of skills for expanding your IT support business.
- Rapid Escalation: Thanks to a sizable roster of high-level IT experts available, Progent can escalate quickly from Tier 1 to Tier 3 support so even the most challenging problems get resolved fast.
- Keep Your Clients Happy: Satisfied clients are loyal. By teaming with Progent, you can keep delivering solutions without ever forcing clients to seek expertise from your competitors.
- Online Support Experts: For two decades, Progent has provided online IT support ranging from Help Desk services to high-level consulting. Effective online support saves money while delivering quick results.
- Advanced Industry Certifications: Progent’s engineers hold top certifications from Microsoft, Cisco, Linux vendors, VMware, Juniper, IBM, and other leading technology companies. Progent's cybersecurity consultants have earned top certifications including ISSAP, CISA, and GIAC. Find out more details about Progent's certifications.
Progent's Practice Areas for Denver, Colorado Businesses
Progent's seasoned roster of certified engineers can provide Denver, Colorado organizations a wide range of online consulting and debugging services. Practice areas covered under Progent's consulting program for IT service firms include:
- Exchange 2019 Consulting
- Microsoft Exchange Server 2016 Migration
- Microsoft Windows Server 2022 planning
- Windows Server 2019 Integration
- Windows Server 2016 Migration
- Windows 11 Migration Consulting
- Windows 10 Integration
- Windows 8.1 Consulting
- SharePoint Development
- SQL Server Integration
- Active Directory and Azure AD Planning
- Microsoft 365 Configuration
- Microsoft Dynamics GP Expertise
- Azure, Amazon AWS, Google Cloud
- Online IT Support
- Teleworker Support Services
- Cisco Infrastructure
- Juniper Networks Technology
- Cisco Routers Integration
- Security and Compliance Expertise
- Disaster Recovery Preparedness
- Penetration Testing
- Firewall Integration
- Help Desk Call Center Outsourcing
- Desktop Support
- Colocation Center Solutions
- Operations Manager Monitoring
- Configuration Manager (SCCM) Automation
- Microsoft Access Development
- Virtualization Automation
- Windows Hyper-V Setup
- VMware vSphere and vCenter Integration
- Citrix XenApp and XenServer Configuration
- Cisco Unified Communications Manager/CallManager
- Apple Mac and iOS Expertise
- Smartphone Integration
- iPhone Support
- Android Phone Management
- Ransomware Defense and Recovery
- Data Backup/Recovery Solutions
- Cisco VoIP Technology and Video Conferencing
- Skype for Business Help
- Microsoft Teams Planning and Deployment
- Wi-Fi AP Configuration
- Wi-Fi Site Assessments
Learn More Details About Progent's Consulting Support for Network Service Providers in Denver, Colorado To learn more information about Progent's consulting program for IT service organizations in Denver, Colorado, call 1-800-993-9400 or visit Contact Progent.
An index of content::
Emergency Aironet 1600 Access Point Consulting Services
Aironet 802.11ac AP Migration Online Troubleshooting
Progent's Cisco CCIE Wi-Fi network consultants offer online or onsite integration and troubleshooting services to assist you to design, implement, update, tune, administer and debug Aironet Wi-Fi AP deployments of any size or topology. Progent's Cisco wireless controller experts can also assist you to combine your Wi-Fi ecosystem with your wired network infrastructure and cloud-hosted resources to build a seamless enterprise-wide connectivity solution that is simple to administer and scale. Progent also offers affordable Wi-Fi site surveys to assist you to decide the most appropriate selection, placement and setup of Aironet wireless APs to accommodate your unique office layout, construction, and expected network traffic.
24x7x365 MRTG Information Technology Consulting
Top Consult Linux Network Monitoring, Nagios and MRTG
Network monitoring ordinarily consists of tracking a network’s resource utilization in order to identify throughput backups or fix hardware or software issues. Nagios and Multi Router Traffic Grapher (MRTG) are useful, license-free monitoring tools that work under Linux or UNIX and can be deployed to observe multi-OS environments where UNIX and Windows coexist. Progent's network support engineers can help you use both these programs to tune and repair your network. Progent's UNIX support professionals offer small companies and developers help with administering and servicing UNIX/Linux and Solaris networks that coexist with Windows-based technology.
Microsoft 365 Excel Power BI Programming Company
Microsoft 365 Excel Power Query Developer Firms
Progent's certified Excel and Office 365 Excel application consultants offer a wide range of remote support services to help you to design, program, pilot test, install, administer, and troubleshoot applications based on any release of Excel, including Excel Online and Microsoft Office 365 Excel. Progent can assist your business to move your current Excel solutions to the newest versions of Excel, support Excel on iOS-based iPhones and iPads and Google Android smartphones and tablets, and resolve compatibility problems between different releases of Excel. Progent offers as-needed help to organizations who need a fast solution to a specific problem related to Office Excel and Progent can also provide comprehensive project management services for migrating or creating mission-critical application software built on Office Excel. Progent's affordable online training classes for Office Excel can be customized to meet the needs of individual users or teams.
Support Consultants Progent Management Team
24-7 Progent's Management Online Consulting
Progent's management team consists of industry professionals with decades of experience delivering computer consulting, technical support, and strategic information system planning to businesses ranging in size from small offices to Fortune 500 companies. Great service requires great personnel, and Progent stands out by having assembled a management staff able to provide businesses with the top service value in the industry.
IT Infrastructure Asset Report Consult
Active Directory Health Check Engineer
Progent's ProSight Network Audits are a fast and affordable way for small and medium-size businesses to obtain an unbiased evaluation of the overall health of their IT system. Based on a selection of the top remote monitoring and management (RMM) tools available, and supervised by Progent's certified group of information technology experts, ProSight Network Audits show you how well the configuration of your core infrastructure assets conform to leading practices. The Basic and Advanced options for ProSight Network Audit services are available at a low, one-time cost and deliver immediate ROI like a cleaner and safer Active Directory environment. Both options also provide the ongoing advantages of advanced remote network monitoring and management technology. These advantages can include simpler management, improved compliance with data security regulations, more efficient utilization of network assets, faster problem resolution, more dependable backup and restore, and less downtime.
Windows 2012 Failover Clustering Onsite Technical Support
Clustered Windows Server 2012 Integration
Progent's Microsoft-certified failover clustering consultants can assist you to assess the advantages of adopting Microsoft Windows Server 2012 clustering to build a powerful fault-tolerant/disaster recovery solution, help you to plan and install a Windows Server 2012 system, deliver online and on-premises consulting services and technical support for clusters that include physical servers or virtual machines, and help you to automate the administration of clustered servers.
Microsoft System Center 2016 Engineer
24-7 Help and Support System Center 2016 Disaster Recovery
Progent's Microsoft-certified consultants have more than 10 years of background planning, deploying, optimizing and repairing SCOM environments and offer companies of all sizes advanced remote or on-premises consulting services for SCOM 2012. Progent can help your company to design a topology for System Center 2012 Operations Manager servers that delivers the performance and resilience needed to watch over your IT resources efficiently, whether your datacenters are on-premises, in the cloud, or a hybrid solution. Progent can also help you to install and set up SCOM 2012 management packs based on best practices for monitoring network infrastructure as well as both Microsoft and 3rd-party applications and services. In addition, Progent can deliver fast online or on-premises troubleshooting to help you to remediate critical problems uncovered by Microsoft SCOM 2012.
IT Consulting Exchange 2013 In-Place Hold
Exchange 2013 EAC Network Consultants
Microsoft Exchange Server 2013 includes major enhancements to the functionality of Exchange 2010 and delivers important innovations as well as a redesigned architecture. These improvements affect key facets of IT including manageability, high availability (HA), security, cost of ownership, collaboration, expandability, performance, compatibility, and the user experience. Progent's Microsoft-certified Exchange 2013 consulting professionals can assist your organization to understand the potential business benefits of upgrading to Microsoft Exchange Server 2013, create a cost-effective validation and deployment strategy, and train your IT staff to maintain your Microsoft Exchange 2013 solution. Progent can also provide ongoing online support and management services for Microsoft Exchange 2013.
24x7 Exchange 2013 Configuration Online Help
Exchange 2013 Availability Consult
Exchange 2013 includes significant enhancements to the functionality of Exchange 2010 and delivers important new features plus a redesigned structure. These improvements affect key areas including manageability, availability, security and compliance, cost of ownership, collaboration, scalability, throughput, compatibility, and productivity. Progent's Microsoft-certified Exchange Server 2013 consulting experts can help you evaluate the potential advantages of migrating to Microsoft Exchange Server 2013, create an efficient validation and rollout plan, and educate your IT staff to maintain your Microsoft Exchange Server 2013 solution. Progent also offers affordable online consulting and management services for Exchange 2013.
Urgent Email Reputation Analysis Consultant Services
Email Intent Analysis Engineer
Progent's ProSight Email Guard uses the technology of leading information security vendors to provide centralized management and comprehensive protection for your email traffic. The powerful architecture of ProSight Email Guard managed service integrates a Cloud Protection Layer with a local security gateway appliance to provide advanced defense against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. Email Guard's cloud filter acts as a preliminary barricade and blocks the vast majority of threats from making it to your network firewall. This reduces your vulnerability to inbound attacks and conserves network bandwidth and storage space. Email Guard's onsite gateway appliance adds a further layer of inspection for inbound email. For outbound email, the onsite security gateway provides AV and anti-spam filtering, DLP, and encryption. The onsite gateway can also help Exchange Server to monitor and safeguard internal email that originates and ends within your corporate firewall.
Intune and Windows 8.1 Support Services
Remote Intune Company Portal Specialists
Progent's Microsoft-certified Intune consultants can help your organization to understand the business case for adopting Intune for managing your web-facing mobile computers including notebooks, smartphones, and tablets powered by Windows, Apple iOS, and Android. Progent's Intune consultants can assist your company to configure policies, plan and deploy pilot environments to confirm the benefits of Intune for your network, install Intune throughout your IT ecosystem, integrate Intune with System Center Configuration Manager for single-console change management, and troubleshoot your Microsoft Intune deployment.
Recruit Home Based Cisco Consultant Contract Job
Virtual Office Microsoft Consultants Home Based Virtual Office
Progent's productive atmosphere will allow you to become a more capable consulting professional by enhancing your technical knowledge and increasing the satisfaction of your customers. Progent makes good on this promise by recruiting the best professional experts for you to operate with, offering a state-of-the-art system infrastructure, using proprietary application utilities to deliver the highest quality of service, and by streamlining our operational models for attracting and maintaining customers.
Supplemental Staffing Integration Services
Cisco and Microsoft Short Term IT Staffing Outsourcing
Progent's short-term staff augmentation services allow you to respond to sudden increases in demand for network professionals without dealing with the costs and hassle that come with identifying and recruiting experienced technical workers and without adding to your permanent head count.
System Center 2016 Orchestrator Remote Support Services
Computer Consulting System Center 2016 and Exchange Integration
Progent has more than a decade of background configuring, maintaining and troubleshooting the core components included with Microsoft System Center and can assist your organization to design, configure, manage, and repair your System Center ecosystem to optimize the uptime and responsiveness of your applications and infrastructure across a mix of Windows and Linux/Unix operating systems and on-premises and Cloud-connected fabric. Progent can help you to migrate to the latest edition of Microsoft System Center from an earlier release or from another datacenter management solution to deliver the benefits of best-in-class deployment, centralized management, security and compliance, plus datacenter and application performance monitoring.
Cisco Engineers Telecommuter Jobs
Cisco Certified Telecommute Job
Progent is seeking a range of on-staff workers including solutions-driven MCSEs; network consultants who have Cisco CCDP or CCIE certification; and consultants for advanced network design with experience in mobile connectivity, wireless networking, high-availability environments, business continuity solutions, data protection, and virtual servers. We are also hiring desktop support experts, remote service specialists, and CISSP or CISA accredited security consultants. We are also looking for experienced managers and administrators able to perform effectively in Progent's high-growth, virtual office model. Progent contracts freelance consultants with proven knowledge and hands-on experience in crucial IT topics beyond Progent's main service focus. Our Experts Group hires independent consultants who offer consulting and programming services for mission-critical solutions that include MRP, Enterprise Resource Planning, or CRM; possess deep knowledge of non-Microsoft platforms such as Linux derivatives, Macintosh, or Solaris, or can provide expert help in areas like telecom, web site design, Electronic Data Interchange, eCommerce, or dbm programming. Freelance consultants certified by us coordinate with our full-time consultants to provide end-to-end solutions for small and midsize company networks.
System Testing Consultant Services
Herakles Colocation Center Test Lab Professionals
The Progent Test and Training Lab located at the QTS Internet Data Center is available for testing mission-critical applications, developing cost-effective system upgrade procedures, evaluating and optimizing performance, designing or verifying disaster recovery solutions, mitigating compatibility problems, and building training systems for the latest technologies. For Progent clients who lack adequate internal resources to configure effective test systems, Progent's Test and Training Lab reduces capital costs and engineering risk and helps keep vital IT projects on schedule.
IT Consultants Hyper-V 2016 Shielded VMs
Immediate Expert Microsoft Certified Windows Server Hyper-V 2016 Shielded VMs Configuration
Hyper-V 2016 utilizes core technologies first developed for and refined on Microsoft Azure, among the world's biggest public clouds. This pedigree significantly improves the ability of the Windows Server platform to support private cloud and hybrid cloud/on-premises deployment models by improving data security, availability, scale, manageability, reliability and recoverability. Progent’s Microsoft-certified consultants can help you to assess the advantages of Hyper-V 2016 for your business, configure pilot environments to verify the ability of Hyper-V 2016 to run your vital applications, plan a cost-effective network architecture for a cloud-based or hybrid deployment, create and carry out a smooth upgrade strategy, educate your IT administration and support personnel, and deliver ongoing consulting and troubleshooting support to ensure that your Hyper-V 2016 solution gives you maximum business value.
Consultant Services Microsoft Lync Server 2013
Consultancy Lync Server 2013 security
Lync 2010 supports Instant Messaging, Real Presence, audio and video conferencing, desktop sharing, and both VoIP and public switched telephone network telephony. Microsoft Lync 2010 can extend the functionality of Exchange, SharePoint Server and Office desktop or Microsoft 365 and streamlines administration via integration with Active Directory. Lync can also cut capital and operational costs by doing away with Voice-over-IP hardware and subscription fees, PBX gear, or conventional teleconferencing solutions. Progent's certified unified communications consultants offer online and onsite support to assist your company to manage and repair your current Lync Server 2010 environment or assess the benefits of migrating from Lync Server 2010 to Skype for Business, which is the new version of the product. Progent can also assist your organization to plan and carry out an efficient Skype for Business migration.
Security Consulting Services Windows 8.1 Storage Spaces
Windows 8.1 DirectAccess Computer Network Support Company
Progent's engineers can provide a variety of network consulting services to help companies of any size to deploy, administer, and troubleshoot IT systems that incorporate workstations, laptops, tablets, or smartphones powered by Windows 8.1. For enterprises, Progent's senior project management consultants can help set up test labs to assess Microsoft Windows 8.1 and plan and manage Windows 8.1 deployment projects based on proven methodologies.
Emergency Network Engineer Microsoft SQL Server 2017
SQL Server 2016 Computer Engineer
Progent’s Microsoft certified consultants can provide small and medium size businesses advanced Microsoft SQL Server support. Microsoft SQL Server is a comprehensive, Web-enabled database and data analysis package that opens the door to the rapid development of advanced business applications that can give your company a competitive edge. SQL Server provides built-in support for XML and the ability to query across the Internet and beyond the firewall. In addition to providing consulting, support and troubleshooting services, Progent’s SQL consultants can help you use Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to increase the productivity of your IT network. Progent can also help you migrate from older versions of SQL Server to SQL Server 2005.
IT Consulting Microsoft SQL Server
Application Consulting Microsoft SQL Server
SQL Server 2005 delivers powerful, standardized tools to IT professionals and information workers, lessening the difficulty of creating, deploying, managing, and accessing company data and database programs in environments ranging from handheld devices to enterprise information networks. The sophistication and integration requirements of Microsoft SQL Server 2005 require a network consultant with hands-on experience and wide knowledge in planning and deploying data-driven, comprehensive business technology applications. The experience of Progent's Microsoft-certified technical team, with an average of more than 10 years of professional work involving Microsoft integration, ensures you success in designing, configuring and supporting Microsoft SQL Server 2005 applications that are well integrated with the Microsoft .NET platform.
Emergency High-Availability Load Balancing Onsite Technical Support
Cisco DistributedDirector IT Consulting
Progent provides high availability load balancing support that addresses network load balancing, load balanced applications, LAN/WAN backbone routing, and content dispatching technology such as Cisco Content Engine. High availability load balancing technologies for which Progent can provide consulting services include Windows 2003 Server Network Load Balancing Manager, Citrix Metaframe and Access Gateway, Cisco CSS, Cisco Content Engine and ACNS, and F5 Networks 3-DNS.
Solaris Services
Solaris Consulting Services
Progent's Solaris family consulting services offer small businesses and software developers assistance with managing and maintaining Sun Solaris systems that run with Microsoft-powered technology. Progent can give your business access to Sun Solaris experts, consulting professionals premier by Microsoft and Cisco, and security specialists with CISSP certification. This broad array of experience provides you with a convenient single source to show you how to create and maintain a secure and robust cross-platform network and communications environment that allows Solaris and Microsoft coexistence by integrating Microsoft Windows with major versions of UNIX including Mac OS X, Sun Solaris, IBM AIX Open UNIX, Hewlett Packard HP-UX, BSD, SCO UNIX, and SGI/Irix or leading Linux derivatives such as RedHat, SUSE Linux, CentOS, Ubuntu Linux, PCLinuxOS, fedora Linux, Gentoo, Mandriva Linux, Debian-GNU, and Slackware Linux.
Consulting Services Managed IT Services Consultants
Professionals Network Infrastructure Monitoring
Progent's ProSight portfolio of managed IT services are designed to offer businesses who maintain minimal internal IT administration and support staffs with low-cost help from world-class management tools and consulting experts. Benefits of the ProSight line of managed services include predictable IT management costs, automation of common management tasks, continual absorption of the latest technology, graceful migration from older systems to up-to-date solutions, improved fit between computer technology with strategic objectives, access to veteran IT experts, and freeing up management to focus on business rather than ever-changing network technology.
Microsoft Office SharePoint Server 2013 Online Support
Windows SharePoint Services Remote Technical Support
Progent’s Microsoft-certified consultants can provide businesses of any size consulting, technical support, and development services for SharePoint and SharePoint Online. SharePoint is an advanced solution that uses web technology for efficiently coordinating people, teams and information. Microsoft SharePoint Server provides a central spot for your employees or customers to access, manage, distribute and interact with useful data, documents, and applications and to interact with one another. SharePoint allows faster and more intelligent decisions, more efficient sharing across teams and more streamlined business practices. Windows SharePoint Services join employees, clients, workgroups and projects with the knowledge they’ve created in a manner that makes data convenient to find, download and re-use. Progent's SharePoint consultants can assist your organization to manage your existing SharePoint solution or migrate to the latest release of SharePoint.
Server Consolidation Remote Consulting
Consultant Server Management
Server proliferation wreaks havoc on network budgets and administrative resources. Server consolidation through a virtual architecture promises lower TCO of hardware and quicker return on investment, more efficient use of physical computers, simplified operations, increased network availability, and easier management. Typical usage scenarios for virtual servers are resource consolidation, economical hosts for mission-critical legacy software based on outdated operating systems, and affordable quarantine of program development or evaluation environments from production systems.
Private Cloud Virtual Datacenter Hosting Engineers
Private Cloud Hosting Services Engineers
Progent's Private Cloud Hosting service provides comprehensive hosting of a small company's servers in a solution that delivers the highest level of dependability and scalability and is in addition easy to migrate to any data center. Progent's Private Cloud Hosting and Management services are built upon mature virtualization technologies that allow small and midsize businesses with multi- platform environments to save significantly on the expense of capital investments, infrastructure maintenance, and IT administration while benefiting from enterprise-class reliability and an unprecedented degree of vendor flexibility.
Windows Server 2019 Hyper-V Consultant
MCSE Expert Certified Windows Server 2019 Cybersecurity Online Technical Support
Progent's certified Windows Server 2019 consultants can assist your company to design and implement an efficient migration to Windows Server 2019 using your current deployment architecture or a new cloud-hosted or hybrid deployment model. Windows Server 2019 delivers major enhancements in capacity, performance, ease of management, virtualization, cybersecurity, hybrid on-prem plus cloud integration, availability, and container support.
Computer Consultant Unified Communications Manager
VoIP Infrastructure Solution for SIP Integration
Cisco Cisco Unified Communications Manager (Unified CM), previously known as CallManager, acts as the core of Cisco's collaboration platform. Cisco Unified CM and Unified CM Express (CME) provide a borderless IP-PBX by integrating tightly with apps that include Cisco Unified Communications Manager IM and Presence Service, Unity Express for voicemail, Mobile Connect for Single Number Reach (SNR, and Unified Contact Center Enterprise (Unified CCE) for building an advanced customer contact solution. Progent's Cisco-certified network consultants offer effective and budget-friendly remote and on-premises expertise to assist businesses of all sizes to create and administer CUCM deployments by providing Unified Communications Manager configuration and troubleshooting consulting services that deliver optimum business value. Progent can help with any aspect of Unified Communications Manager setup and debugging in areas that include integrating Voice over IP phones and Video phones, designing dial plans, configuring SIP connections and PSTN calling, deploying ISR routers with CUBE VoIP networking support, designing Cisco UCS server clustering solutions for high availability, capacity planning, and integration with Microsoft Exchange and Skype for Business.
Colbolt Linux Support and Help
Ubuntu Linux Consulting
Progent's Linux consulting services provide small companies and software developers assistance with managing and maintaining Linux computers that run with Microsoft-powered technology. Progent offers your organization contact with Linux experts, support professionals premier by Microsoft and Cisco, and security experts with CISM and CISA certification. This broad range of expertise provides you with an easy one-stop source to help you create and manage a protected and robust mixed-platform network and communications infrastructure that supports Linux and Microsoft coexistence by integrating Microsoft Windows with leading Linux variations including RedHat Linux, SUSE, CentOS Linux, Ubuntu, PCLOS, fedora, Gentoo, Mandrake, Debian GNU/Linux, and Slackware.
802.11x Wi-Fi Site Survey Specialists
Online Wireless Site Survey Help and Support
Progent's wireless site survey and predictive modeling help you to design, install and debug a Wi-Fi network customized for your environment, offering you a WLAN that has the coverage, performance, capacity, QoS, data protection, and roaming capability your business needs. Wireless site survey services from Progent include online predictive modeling for planning a Wi-Fi LAN and on-premises site survey services for confirming, tuning, and debugging an operational Wi-Fi network.
Sun Solaris Security Consultancy
Solaris Cybersecurity Consultancy
If your company operates a Sun Solaris environment or a mixed-platform IT environment, Progent's CISM, CISSP and ISSAP-premier consultants can help your entire enterprise in a broad range of security areas such as security management procedures, security design and models, connection control systems and methodology, applications development security, business processes security, hardware security, communications, network and web security, and disaster recovery planning. CISM, CISSP and ISSAP stipulate the fundamental skills and international standards of knowledge that network security managers are required to master. These accreditations provide executive management the assurance that those who have earned their CISM or CISSP qualification have demonstrated the experience and theory to offer world-class security support and engineering help.
Microsoft ISA 2004 Server Consultants
ISA 2004 Standard Edition Server Integration Support
Progent's certified ISA Server consultants have long experience with Internet Security and Acceleration Server configuring ISA Server-based security solutions for IT networks with multiple offices, mobile workers, and mission-critical web applications. Progent's Microsoft Firewall experts can assist your company in designing and implementing an installation of ISA Server 2000 or ISA Server 2004 that supports your information protection requirements without overly restricting your IT system productivity. Progent's consulting professionals can help you migrate from Microsoft Proxy Server from ISA 2000 Server to ISA 2004 Enterprise Edition Server, Microsoft ISA 2004 Standard Edition Server, or other up-to-date versions of Internet Security and Acceleration Server.
System Center 2016 Cloud Integration Integration Support
Microsoft Certified System Center 2016 and VMware Integration Online Support
Progent's Microsoft-certified consulting experts have more than a decade of background planning, implementing, enhancing and troubleshooting Microsoft SCOM environments and offer companies of any size expert remote or on-premises consulting services for Microsoft SCOM 2012. Progent can assist your company to plan a topology for System Center 2012 Operations Manager servers that delivers the responsiveness and resilience needed to watch over your datacenter effectively, whether your infrastructure are onsite, cloud-based, or a mixed solution. Progent's SCOM consultants can also help you to import and set up SCOM 2012 management packs based on leading practices for tracking network infrastructure and both Microsoft and 3rd-party apps and services. Also, Progent can deliver responsive online or on-premises technical support to help you to remediate serious issues uncovered by System Center 2012 Operations Manager.
Ubiquiti UniFi access point Consulting Services
Ubiquiti UniFi switch Professional
Ubiquiti's UniFi family of Wi-Fi infrastructure appliances includes indoor and outdoor Wave 2 802.11ax Wi-Fi access points, security gateways, and switches. Ubiquiti UniFi devices running throughout multiple venues with any number of APs can be remotely provisioned and administered with Ubiquiti's free UniFi Controller software, which centralizes and streamlines deployment, discovery, administration, tuning, debugging, monitoring, and analytics. Progent offers the expertise of veteran Wi-Fi consultants who can assist your organization to determine the value of Ubiquiti’s UniFi products for your business and help you to plan, install, administer, and troubleshoot your UniFi ecosystem.
ProSight Network Health Evaluation Consultancy
Engineer Remote Network Monitoring
Progent's ProSight Network Audits are a fast and low-cost way for small and medium-size organizations to get an objective evaluation of the overall health of their network. Based on some of the leading remote monitoring and management (RMM) tools available, and overseen by Progent's world-class team of information technology experts, ProSight Network Audits show you how closely the configuration of your essential network devices adhere to leading practices. The Basic and Advanced versions of ProSight Network Audit services are available at a budget-friendly, one-time cost and provide immediate benefits like a more manageable and safer AD environment. Both options also provide the long-term advantages of advanced remote network monitoring and management (RMM) technology. These benefits can include simpler network management, better compliance with information security regulations, more efficient utilization of network assets, quicker problem resolution, more reliable backup and restore, and increased uptime.
IT Support BSD
FreeBSD Network Consulting Firm
Progent's UNIX family consulting services offer small businesses and developers assistance with managing and supporting UNIX, Linux or Solaris environments that coexist with Microsoft-powered networks. Progent can give your organization access to UNIX consultants, support professionals certified by Microsoft and Cisco, and security specialists with CISM certification. This broad range of experience offers you a convenient single source to show you how to build and manage a protected and reliable mixed-platform network and communications infrastructure that allows UNIX and Microsoft coexistence by combining Windows with popular versions of UNIX such as Apple macOS and OS X, Solaris, AIX, HP-UX, BSD, SCO UNIX and Silicon Graphics IRIX (SGI/IRIX or major Linux platforms including RedHat, SuSE, Debian GNU/Linux and Slackware.
Windows and Solaris Online Consulting
Windows, UNIX, Solaris Network Consultant
If your company has a UNIX or Linux environment or a multi-OS computer system, Progent's CISM, CISSP and ISSAP-certified consultants can help your entire organization in a wide array of security areas including security management practices, security architecture and models, connection management products and techniques, applications development security, operations security, hardware security, telecommunications, network and Internet security, and business continuity planning. CISA and CISM stipulate the basic competencies and worldwide standards of knowledge that network security managers are required to master. These certification provide IT management the assurance that consultants who have achieved their CISM or ISSAP certification have demonstrated the experience and knowledge to offer effective security management and consulting help.
Wireless Bridge On-site Support
Cisco Aironet Technology Consulting Services
Progent's Wireless Consulting Services provide a fast, affordable way for companies of any size to deploy, manage and troubleshoot cutting edge wireless connectivity solutions. For 802.11n and the latest 802.11ac Wi-Fi environments, Progent can help you design and deploy appliances such as Cisco's Aironet and Meraki access points and wireless controllers. For mobile email and web-based business applications, Progent can help with Apple iPhones, Apple iPads, Google Android smartphones, and Windows phones and tablets.
NetApp MetroCluster Professionals
NetApp Disaster Recovery Services
NetApp MetroCluster is a disaster recovery software suite that combines failover storage clustering with replication to deliver rapid, zero data loss disaster recovery between sites that are up to 300km apart. Progent's team of seasoned IT consultants can assist you to plan, deploy, administer, update, test and repair a disaster recovery system built around NetApp MetroCluster. Progent can assist you to select a topology for your MetroCluster deployment that aligns with your functional needs and budget. Progent can ensure you adhere to best practices for installing your MetroCluster environment by delivering help with tasks such as assigning disk pools, determining plexes layout, setting up FlexVol volumes, setting up NetApp Snapshot, installing Cisco and Brocade switches, designing a tiebreaker, designing a configuration replication network between your peered clusters, and verifying your MetroCluster disaster recovery system to show compliance with industry standards and government requirements.
