Denver Expertise for IT Service Companies
Temporary Staff Assistance
Progent's Consulting Expertise, Help Desk, and Ticketing for Network Service Firms in Denver
Progent’s consulting support for network service firms in Denver Colorado allows you to offer your clients Progent's consulting and Help Desk Call Center support using your own branding as a transparent supplement to your regular network support group. This can put you on the fast track to add to your revenue, close gaps in your service offerings, satisfy your clients, and improve your bottom line.
Progent’s nationwide roster of network infrastructure engineers, desktop support specialists, IT administrators, and data security professionals have worked as transparent adjuncts to the IT groups of some of the world’s biggest IT service firms. Progent’s breadth and depth of expertise allows you to add to the capabilities of your IT support practice, and Progent’s close integration with your support team helps you strengthen and protect your company's brand.
Progent is a network support firm with two decades of experience delivering online consulting services to small and mid-size businesses. Progent is a Microsoft Partner and maintains one of the biggest groups of Cisco-certified CCIE network infrastructure engineers of any private IT support firm in the world. Progent has delivered online technical support and consulting to customers in every state in the U.S. (Refer to recommendations from Progent's customers.)
Providing Progent's Services With Your Own Brand
Progent's reseller program for network service firms offers transparent resale to your customers of professional services. Progent invoices your firm exclusively and performs under your instructions to deliver your clients support services under your branding. Also, Progent offers a low-cost Extended Hours Support Service for clients who need access to 24x7 technical support.
Help Desk Call Center and Ticketing for Network Service Organizations
Ticketing is the enabling technology behind an efficient service desk. But full-featured ticketing systems are not just costly to license and staff, but also challenging to set up and manage. Small or niche IT service organizations rarely have the required budget or personnel. Progent's Help Desk and ticketing program gives IT service firms an economical way to retain their company branding while providing their clients responsive desktop support backed by a best-of-breed ticketing system and reinforced by fast escalation to subject matter experts.
Key Features of Progent's Help Desk Call Center and Ticketing Solution for IT Service Firms
Progent's Help Desk and ticketing program for IT service firms takes advantage of Progent's sizable investments in advanced ticketing software, a remote desktop services team, and a group of geographically distributed subject matter experts. You can use Progent's ticketing platform exclusively or Progent can set up data interchange with your current ticketing platform. The standard and optional features offered with Progent's Call Center and ticketing solution enable your IT service firm to expand your physical and virtual support workload, the diversity of technologies your business can take on, the number of {geographies you can service, and your hours of availability.
Key features of Progent's Help Desk and ticketing solution for IT service companies include:
- Progent's remote desktop support group provides Level 1 end user assistance with 1-hour service level agreement (SLA) to begin work during normal work hours.
- Standard service hours are from 5am to 7pm PST, five days a week.
- Extended support is offered at extra cost.
- Optional on-premises service in larger metro areas is offered across the US at additional cost.
- You have complete control of your customers and billing.
- Your clients enter requests through your own branded web portal, an 800 number, or by sending a request to your assigned email address.
- Each end user request automatically becomes an open request in the ticket system.
- Service tickets can be tracked and modified remotely until resolution.
- Optional escalation of Level 2 and Level 3 issues to Progent's or to your SBEs.
Progent's Consulting Expertise for Network Service Organizations
Progent's consulting for IT service providers allows your support team to become a single source for virtually all technical expertise your customers may need. You can grow your staff and strategic in-house competencies at your own pace without being forced to turn down opportunities owing to a gap in expertise or the absence of bandwidth.
Key aspects of Progent's Reseller Program for IT Service Providers include:
- Transparent Support: Progent works as a transparent supplement to your in-house support group, under your coordination, and bills you instead of your client.
- Granular Billing: Progent charges by the minute to minimize expenses.
- Detailed Service Reporting: Progent uses an advanced service documentation platform to ensure that all services delivered are fully documented. This allows your IT support organization to transfer account responsibilities to in-house personnel once you have enough people and appropriate skill sets.
- Safely Grow Your IT Support Practice: You can quickly and safely accept additional jobs outside your core areas of expertise and serve additional geographies without exposure to the risks involved with expanding your head count too quickly.
- Re-enforce Your Brand: You can solidify your mind share as a comprehensive network service provider by delivering more services to more customers using your own brand.
- Add to Your IT Support Portfolio: Progent offers top-tier expertise in a broad range of IT disciplines and can act as a reliable resource for growing your IT support business.
- Rapid Escalation: Thanks to a sizable team of top-level consultants available, Progent can transition rapidly from Tier 1 to Tier 3 support so even the most challenging issues can be handled promptly.
- Keep Your Customers Happy: Satisfied clients stick. By joining with Progent, you can continue making your customers successful without ever requiring clients to look for help from your competitors.
- Remote Technical Support Professionals: For 20 years, Progent has provided online network support from Help Desk services to high-level consulting. Efficient online support cuts costs and produces fast results.
- Major Certifications: Progent’s engineers have earned top certifications from Microsoft, Cisco, Linux vendors, VMware, Juniper, Palo Alto Networks, and other leading technology companies. Progent's cybersecurity consultants have earned advanced certifications including CISSP-ISSAP, CISM, and GIAC. Find out more details about Progent's certifications.
Progent's Practice Areas for Denver, Colorado Organizations
Progent's veteran team of certified consultants offers Denver, Colorado companies a wide array of remote technical guidance and debugging services. Practice areas offered under Progent's consulting program for network service firms include:
- Exchange Server 2019 and 365 Exchange Online Consulting
- Exchange 2016 Migration
- Windows Server 2019 Integration
- Windows Server 2016 Consulting
- Windows 10 Integration
- Windows 8.1 Support
- SharePoint Integration
- SQL Server Integration
- Active Directory and Azure AD Design
- Microsoft 365 Integration
- Dynamics GP (Great Plains) Reporting
- Microsoft Azure, Amazon AWS, Google Cloud
- Remote IT Support
- Telecommuter Integration
- Cisco Network
- Juniper Networks Infrastructure
- Cisco Routers Expertise
- Cybersecurity Consultants
- Business Continuity Planning
- Stealth Penetration Testing
- Firewall Configuration
- Help Desk Call Center Services
- Desktop Tech Support
- Colo Data Center Support
- System Center Operations Manager Monitoring
- Configuration Manager (SCCM) Expertise
- Microsoft Access Development
- Virtualization Automation
- Hyper-V Deployment
- VMware vSphere Integration
- Citrix XenServer Integration
- Cisco Unified Communications Manager/CallManager
- Apple macOS and iPhone Expertise
- BYOD Management
- iPhone Integration
- Google Android Smartphone Integration
- Ransomware Recovery
- Data Backup/Recovery Expertise
- Cisco VoIP Phones and Telepresence
- Skype for Business Support
- Microsoft Teams Planning and Deployment
- Wi-Fi AP Setup
- Wi-Fi Site Surveys
Find Out More Details About Progent's Consulting Support for IT Service Firms in Denver, Colorado For additional details about Progent's consulting support for network service firms in Denver, Colorado, call 1-800-993-9400 or refer to Contact Progent.
An index of content::
CIO Technical Support Services
CIO Support and Setup
Progent offers the part-time or temporary services of a seasoned CIO who can offer a broad perspective to assist your company pick and maintain network technology to meet your current needs and that can be a firm foundation for your future growth. Progent's part-time CIO services provide financial leverage to organizations who want to optimize the benefits from their IT expenditures but who are without the budget or hesitant to add one more executive-level position to their head count. Because Progent is vendor-agnostic, with a sizable staff of consultants certified to support all major OS platforms and networking technologies plus a wide selection and application software, Progent is in a unique situation to offer unbiased advice along with expert technical help for developing IT solutions that match the particular requirements of your business.
Tech Services Microsoft Office XP
Microsoft Office Computer Consultant
Progent imposes no initialization fee and asks no retainer for support services provided during normal working hours. Progent's one-minute granularity eliminates large bills for fast solutions so you will not be tempted to permit minor problems to fester. .
Exchange 2019 Security Remote Troubleshooting
Exchange 2019 and Outlook Technical Support
Progent can help your organization in any facet of your migration to Exchange Server 2019 such as configuring Windows Server 2019 for hosting Exchange; designing high availability architecture for a local, Microsoft cloud connected or hybrid deployment; migrating mailboxes; planning and configuring Hyper-V; configuring hardware load balancing (HLB); building Database Availability Groups (DAGs) with MCDB solid-state caching; integrating with Skype for Business 2019 for voicemail; setting up collaboration with SharePoint Server or SharePoint Online; preparing firewalls; integration with O365; and configuring Outlook.
After Hours Azure enterprise hybrid cloud solutions Technology Professional
Azure and Cisco AnyConnect Consultants
Progent can assist small businesses to migrate any part of their network infrastructure to the Microsoft Azure cloud. This can simplify IT administration and lower equipment expense. Azure offers a comprehensive library of cloud services and Progent can assist you to understand the benefits and restrictions of different cloud computing models supported by Azure. Progent can show you how to manage cloud-based or hybrid cloud and on-premises applications and resources and ensure that you sidestep the common errors small organizations make when moving to a public cloud. Progent can help you to configure VMs on Azure Virtual Machines, utilize cloud storage with Azure Storage, manage authentication with Azure Active Directory, and create transparent backup services with Azure Backup. Progent can also assist you to prepare firewalls and VPN tunnels and also to integrate iPhones and iPads and Android handhelds.
Server Consolidation Specialist
24 Hour Mission Critical IT Applications Support and Integration
Server proliferation puts pressure on network budgets and administrative resources. Server reduction via a virtual infrastructure promises lower total cost of ownership of hardware and faster ROI, more leveraged use of physical computers, simplified operations, increased system uptime, and easier manageability. Typical uses for virtual machines include hardware consolidation, economical platforms for line-of-business legacy applications based on outdated operating systems, and affordable isolation of software development or evaluation systems from on-line systems.
Remote Consulting Small Business WAP551
CCNP Certified Small Business WAP361 Online Support Services
Progent's Cisco-certified wireless integration consultants can assist organizations to deploy, administer, and troubleshoot Cisco Small Business Wi-Fi Access Points.
Remote Consulting ProSight ECHO Managed Cloud Backup Services
Offsite BDR Services Computer Consulting
ProSight Data Protection Services ECHO offer small and medium-sized organizations a low cost end-to-end solution for secure backup/disaster recovery. Available at a fixed monthly rate, ProSight DPS automates your backup activities and allows rapid recovery of critical data, apps and virtual machines that have become unavailable or damaged as a result of hardware failures, software bugs, disasters, human error, or malware attacks such as ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, applications, system images, as well as Microsoft Hyper-V and VMware images/. Important data can be backed up on the cloud, to an on-promises storage device, or to both. Progent's BDR consultants can deliver advanced expertise to configure ProSight Data Protection Services to be compliant with regulatory standards like HIPAA, FINRA, and PCI and, whenever needed, can help you to recover your business-critical data.
Meraki 802.11ac Access Point Upgrade Setup and Support
Professional Meraki
Progent's Cisco-Meraki Wi-Fi access point consultants can assist you to plan, configure, administer and debug Cisco's Meraki-based Wi-Fi networks for environments ranging from a small office to a large campus or a multi-site enterprise. Progent can also assist clients to incorporate other Cisco devices for unified management.
Windows 10 Upgrade Engineers
24x7 Microsoft Windows 10 Assessment and Deployment Kit Consultants
Progent's Windows consultants can help businesses of any size to evaluate Windows 10 or to upgrade to Windows 10 from an older release of Windows. Remote and on-premises assessment and upgrade services for Windows 10 available from Progent include Return on Investment analysis, project management, application compatibility testing, pilot systems, Hyper-V virtualization architecture, Cloud solutions, mobile device management and synchronization, teleworker access, data and identity security, streamlined provisioning and administration, network design, wired/wireless convergence, disaster recovery planning, webinar training for network management staff and end users, and post-migration consulting support.
24x7 Computer Virus Forensics Technical Consultant
Modern Network Security Specialists
Progent's ProSight Active Security Monitoring is an endpoint protection solution that incorporates next generation behavior-based machine learning technology to guard endpoint devices and physical and virtual servers against new malware assaults like ransomware and file-less exploits, which easily escape legacy signature-based AV products. ProSight ASM safeguards on-premises and cloud-based resources and provides a single platform to manage the entire malware attack progression including blocking, infiltration detection, containment, cleanup, and forensics. Key capabilities include single-click rollback using Windows Volume Shadow Copy Service and real-time network-wide immunization against newly discovered threats.
Progent's Management Computer Consulting Services
Network Design and Consulting Progent's Management Team
Progent's management team includes seasoned professionals with decades of experience delivering network consulting services, technical support, and strategic IT planning to businesses ranging from startups to global enterprises. Great support calls for great personnel, and Progent has assembled a management staff able to provide customers with the top service value available anywhere.
Microsoft Solutions Framework Project Methodology Integration Specialist
Information Technology Outsourcing Firm Microsoft Solutions Framework Project Methodology
Progent’s team of Microsoft and Cisco Premier experts average more than ten years of real-world industry background, in the trenches of network support, executing a broad variety of technical tasks for a large array of clients. Every Progent support professional shares a refined set of personal best practices which are combined into company-wide best practices standards that Progent instills in its support staff. This guarantees that you get not just world-class technical skills, but also a consultant with proven methods for using computer knowledge to fix actual IT problems rapidly.
Microsoft Dynamics GP System Migration Consulting
Dynamics GP Update Planning Consultants
Progent's consultants have delivered support for Microsoft Dynamics GP and Great Plains software for nearly two decades and Progent has delivered system integration, software development, training, and debugging services since the product's original release. Progent offers high-level support for updating out of date Dynamics GP deployments. Progent can assist you to design, test, and implement an efficient upgrade from a a legacy version of GP to the current version of Dynamics GP.
Learning macOS
Mac Office Word Trainer
Progent offers one-on-one training customized for people who wish to broaden their knowledge of the macOS and OS X operating system, Apple Mac computers, or Mac office productivity applications including Word, Excel, and Outlook for Mac. Progent also can provide specialized group or one-on-one webinar classes for Mac application software.
Wi-Fi VoIP phone integration Network Consulting
wireless IP phones and Cisco Unified Communications Manager Specialists
Progent's Cisco Wi-Fi VoIP phone configuration and troubleshooting experts offer online and onsite support to help you build and maintain a Cisco Wi-Fi VoIP phone deployment by delivering services that range from troubleshooting the configuration of a wireless IP phone or AP to offering project management outsourcing or co-sourcing for updating the wireless infrastructure of a campus.
SQL Server 2017 Application Migration Online Technical Support
SQL Server 2017 Development Remote Technical Support
Progent's certified SQL Server 2017 consultants can assist your organization to plan and carry out a cost-effective upgrade from your existing SQL Server databases and applications to SQL Server 2017.
Wireless Site Survey Computer Engineer
Wi-Fi Site Survey IT Consulting
Progent's wireless site survey services help you to plan, implement and debug a Wi-Fi LAN adapted to your facilities, offering you a WLAN that has the reception, speed, capacity, data protection, and hand-off ability your business needs.
Microsoft Exchange Technical Support Services
Largest Exchange 2003 Server Upgrade Integration Services
Progent's Microsoft Certified engineers offer expert support for major deployments of Microsoft Exchange 2007. Progent's consultants can show you how to plan multi-location Exchange Server 2007 rollouts or upgrades and can supply local technicians to assist enterprises with deployments of Exchange Server 2007 in the or any area served by Progent's consultants.
Remote Best Practices IT Consultants
Open Now Network Management Services Access to External Support Databases
Progent’s staff of Microsoft and Cisco Premier Certified consultants average longer than ten years of hands-on industry background, at the front lines of network support, executing a wide variety of technical projects for an extensive array of customers. Every Progent support professional shares a refined set of personal best practices which are combined into shared leading practices training that Progent instills in its consulting personnel. This ensures that you get not just expert technical help, but also a support engineer with proven methods for applying computer knowledge to solve real-world IT problems efficiently.
SCCM 2016 Security Help and Support
SCCM 2016 Boundary Groups Specialist
Configuration Manager 2016 automates software deployment across multiple sites, streamlines security and compliance settings management, inventories network assets, guards against company data leakage, provides network health monitoring, allows secure self service, and offers a common point of control for administering mixed-OS networks running on-premises, cloud-centric, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager 2016 consulting team and Microsoft Azure cloud integration specialists can assist businesses of any size with any aspect of designing, implementing, using and troubleshooting a SCCM 2016 solution for local, cloud-based, or hybrid networks.
Freelance Cisco Consulting Openings
Biggest Independent Mac Consultants Telecommute Jobs
Progent's Experts Team provides support in key fields that include Apple OS integration and programs; Consulting for Linux-based, UNIX-powered, and Sun systems; Manufacturing Resource Planning, Enterprise Resource Planning, or CRM consulting; Mission-critical and specialized application help; CIO, business analyst, and project logistics outsourcing; Custom applications design and deployment; Web, electronic business, Electronic Data Interchange, and customer information portal development and deployment; DBM support and performance help; Management intelligence consulting; and Telecom architecture support.
ProSight Virtual Server Private Cloud Hosting Professionals
ProSight VM Hosting Consult
Progent's ProSight Virtual hosting services provide small and midsize companies a range of benefits such as lower capital costs, savings on operational expense, improved executive focus, world-class protection, greater availability, and business continuity.
24x7 Extended Helpdesk Technical Consultant
Virtual Call Desk Troubleshooting
Progent's Microsoft and Cisco authorized Consultants provide three ways to help medium-size and large businesses develop an efficient and productive in-house Computer Support Help Desk Call Center. Progent's help desk consulting services include ROI evaluation, process analysis and improvement, management reporting, education of in-house staff, and documentation of procedures. Progent's Software Selection and Deployment Services help businesses sift through the numerous high-quality Help Desk application programs on the market and decide which products may be excessively expensive, lack critical capabilities, or align poorly with your organization's corporate culture. Progent also provides temporary staffing for companies who want to augment their in-house Help Desk team for occasional tasks or to fill in for vacationing or incapacitated personnel.
Award Winning Google Cloud Disaster Recovery Consulting Services
Google Cloud hybrid cloud solutions Consult
Progent can provide affordable remote and onsite consulting to assist businesses to move any portion of their core network infrastructure to Google Cloud Platform (GCP). This can save time and equipment expense and enable the use of Google's cutting edge AI and machine learning tools. Progent can help you with every aspect of Google Cloud Platform integration including needs analysis, preparedness evaluation, architectural design, pilot testing, configuration, centralized administration, performance optimization, licensing management, backup/restore mechanisms, and security strategies.
System Recovery Mid-sized Business
Award Winning Phone Support Services Midsize Office
Progent provides IT support for medium size companies with 100 to 250 network users. The medium size company or office has typically been an underserved part of the market for network consulting expertise. The overhead and support delivery models of large outside service organizations make them excessively expensive for the typical mid-size business or small medium business (SMB), which usually has a modest information technology budget with which to maintain an IT network whose complexity and sophistication are frequently comparable to the information systems of far larger enterprises. Progent's support delivery model, which takes full advantage of online support, virtual office infrastructure and 24x7 network monitoring, significantly reduces the network support costs of a small-medium business while offering the small company with big-company support from certified, world-class consultants knowledgeable in a broad range of small business network solutions. If your medium size organization or small business is searching for levels of network help appropriate for a medium size office without budgeting enterprise prices, call Progent.
Remote Microsoft GP/Great Plains Consultant
Microsoft Dynamics GP ERP Configuration
Progent’s Microsoft certified consultants provide a variety of support services for Dynamics GP. Dynamics GP/Great Plains is a financial and business analysis package based, like all Microsoft accounting tools, on the scalable and familiar foundation of Windows technology. Microsoft Dynamics GP provides an affordable tool for managing and combining accounting, e-commerce, supply chain, manufacturing, project accounting, on-site support, and human resources. Dynamics GP is easy to install and configure, and with its segmented approach you are able to license only the functions you currently need, with the ability to add clients and enlarge functionality when necessary. Progent’s Microsoft Dynamics GP support engineers can help you deploy, customize and manage the current version of Microsoft Dynamics GP or migrate smoothly from an earlier edition.
Expert VMware Workspace ONE Endpoint Management
Endpoint Management Computer Service Providers
Progent's network engineers can help you to streamline desktop PC update and patch management by delivering expertise with administration solutions like System Center Configuration Manager, SMS 2003, and Windows Server Update Services (WSUS).
Immediate Red Hat Linux Engineer
Gentoo Linux Setup and Support
If your company is producing Linux-based applications in an environment that includes Microsoft Windows-based processors, desktops, and office productivity products, Progent offers full-service information technology outsourcing that allows you to focus on your area of strategic know-how while avoiding the constant distraction of managing your company information system. By using smart network monitoring and by delivering online and on-site support when your company needs it, Progent represents an economical way for maintaining an information network that features high availability, security, and efficiency. Progent's UNIX/Linux developer assistance services include full-service network support outsourcing, virtual infrastructure, remote and on-site support and repair, proactive network monitoring, and Helpdesk support.
Citrix XenApp Datacenter Configuration
Specialist Virtual Application Delivery
Progent's Citrix consultants can assist your business to plan, install, manage, and troubleshoot a virtual Windows application delivery and management solution based on Citrix XenApp. Progent's Cisco CCIE network engineers can help you enhance your network infrastructure for delivering server and client-side applications, and Progent's remote datacenter support experts can help you to manage and support a remote datacenter that features high availability, enhanced security, and rapid disaster recovery.
Meraki Traffic Shaping Help and Support
Meraki Wireless AP Technical Support
Progent's Meraki wireless AP experts provide online and onsite support services to help businesses of any size to design, install, manage, expand or repair Wi-Fi systems that include Cisco Meraki wireless access points. Progent can help you to set up and manage Meraki-based Wi-Fi networks for sites that range from a telecommuter's home or a remote office all the way to a large campus or a nationwide enterprise. Progent can also help you to configure additional Cisco products such as Catalyst and Nexus switches, ASR routers and firewalls to create a seamless ecosystem that provides the same connectivity, performance, security compliance, ease of management and uptime for wired and wireless users regardless of their mobility or device.
SMS Upgrade Professionals
Consulting SMS Upgrade
Systems Management Server provides extra capability for change and configuration management of Windows-based networks via introducing Feature Packs. Feature Packs reduce the overall administrative costs of managing and configuring software by making it easier to copy system images, control mobile computers, and operate management utilities. In addition to advising you about techniques to cut management costs by deploying SMS 2003 Feature Packs, Progent's consulting experts can help you plan and perform IT tasks that cover processes that Feature Packs are intended to streamline. Progent's adoption and upgrade services can minimize spending and reduce business disruption as you move to the latest operating systems and applications. Progent's wireless consulting experts can show you how to develop sensible procedures and standards to manage handheld computers and intelligent mobile communication devices so your mobile workforce remains productive and secure. Progent's CISSP-certified engineers and CISM-certified security experts can help you develop a security strategy that includes policies, processes and IT products to keep your IT computer system safe.
24-7 Consulting Microsoft Entourage and Exchange
iPad and Outlook Web App Online Support Services
Microsoft Exchange and Macintosh workstations can work together efficiently. Progent's Mac and Microsoft premier experts can help you install Microsoft Entourage and Microsoft Exchange Server so your Apple Macintosh users can work closely with colleagues who run Outlook. With Exchange and Entourage 2008 for Mac, Exchange and Mac systems can coexist, enabling Mac users to receive and send messages, examine the Exchange global address list, import addresses, synchronize calendars, and invite fellow workers to meetings with your Exchange account. Progent will verify that your Microsoft Server is properly configured and that WebDAV and Outlook Web connectivity are working. Progent also offers specialized onsite Entourage education.
Microsoft Experts Windows Server 2012 R2 Cloud Technology Professional
Windows Server 2012 R2 Cloud Consultant Services
Progent's certified consultants can assist you to assess the benefits of Microsoft Windows Server 2012 R2 for your organization, develop pilot environments and migration plans, tune your network infrastructure for on-premises, multi-site, cloud-based, and hybrid environments, educate your IT management staff, create a corporate-wide security strategy, streamline IT administration, assist with creating applications, and generate and test a disaster recovery/business continuity plan.
ProSight Spam Filtering Consultants
ProSight Spam Filtering Services Consulting Services
Progent's ProSight Email Guard solution uses the services and infrastructure of leading information security vendors to provide web-based control and comprehensive security for all your inbound and outbound email. The hybrid structure of Email Guard managed service integrates cloud-based filtering with an on-premises gateway device to provide advanced defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-based malware. ProSight Email Guard's Cloud Protection Layer acts as a first line of defense and blocks most unwanted email from reaching your security perimeter. This reduces your vulnerability to external threats and saves system bandwidth and storage. ProSight Email Guard's onsite gateway appliance adds a further layer of inspection for incoming email. For outbound email, the local gateway offers anti-virus and anti-spam protection, DLP, and encryption. The local security gateway can also assist Exchange Server to monitor and safeguard internal email traffic that stays inside your corporate firewall.
At Home Employees Cloud Integration Configuration
Open Now Online Support Offsite Employees Cloud Integration
Progent can help small and medium-size organizations to set up their at-home workers with transparent integration with public cloud applications and services.
Consulting Services Cybersecurity Pen Testing
Security Penetration Testing Security Audits
Stealth penetration testing is an important part of any comprehensive network security plan. Progent’s security experts can run extensive intrusion tests without the knowledge of your organization's internal IT staff. Stealth penetration testing uncovers whether current security defense systems such as intrusion detection alerts and event history analysis are correctly set up and consistently monitored.
Online Technical Support ASA 5500 Firewall
Cisco VPN and Firewall Support and Integration
Progent's Cisco CCIE-certified networking experts can help you to maintain older PIX 500 or ASA 5500 firewalls or migrate to Cisco ASA 5500-X firewalls. Progent can also assist you to set up, manage, upgrade and debug Cisco ASA 5500-X firewalls with Firepower Services.
24-7 Supplemental Service Desk Specialists
Support and Setup Supplemental Service Desk
Progent's Microsoft certified Consultants provide three ways to help medium-size and large organizations develop an efficient and successful in-house Network Support Help Desk Call Center. Progent's help desk consulting services include Return on Investment evaluation, process analysis and improvement, management reporting, training of internal personnel, and documentation of procedures. Progent's Software Selection and Integration Support Services help organizations analyze the numerous high-quality Help Desk software packages on the market and decide what packages might be too expensive, miss critical features, or align badly with your company's corporate culture. Progent also provides temporary staffing for companies who need to augment their in-house Help Desk staff for occasional projects or to substitute for absent or indisposed personnel.
Microsoft Office System Service Providers
Tech Outsourcing Microsoft Office 2003
Progent’s IT outsourcing packages offer affordable computer support for small businesses. Whether it involves planning network architecture, creating an in-house Help Desk or using an outside one, deploying a new email platform, monitoring your system, or creating a web-based eCommerce application, outsourcing your IT technical services can contain expenses and eliminate uncertainties, allowing network service expenses to increase in a more linear and controlled fashion than is feasible by building up a large, knowledgeable in-house network support staff. Progent’s Outsourcing White Paper and flyers tell you how Progent can enable you to create a protected and robust network architecture for your vital applications powered by Microsoft Windows such as Microsoft Office XP, Microsoft Office 2003, and Microsoft Office 2000.
iPad 3 Network Consultant
24/7 iPhone Setup and Support
Progent's experts offer Apple macOS and OS X users a range of services including workstation support, Apple macOS and OS X expertise, Apple Mac integration with Windows networks, Entourage and Exchange Server help, security services, and one-on-one education. Progent can help clients to upgrade to macOS from OS X or earlier versions of Apple Mac OS X and Progent can provide help with macOS and Mac OS X applications. Progent can also assist your business with iPhone support and iPad synchronization, or migrating to iCloud. For business networks built solely on Mac OS X or for networks with a mix of Mac, Linux and Windows based servers and desktops, Progent's Apple, Cisco, and Microsoft professionals have the background and depth to handle the complexity of designing, configuring and supporting a network environment that is reliable, safe, fast and aligned with your organization's business goals.
Best Microsoft Access desktop Design Firms
Consultancy Microsoft Access RDP
Progent can provide economical remote support for all editions of Office Access including desktop and browser-based versions and can provide advanced support for Access application development, database migration, performance optimization, BI reporting, and maintenance. Progent also can provide tailored webinar training for Office Access application development and database management.
Migration Firm Online Visio Training
Immediate Support Organizations Online Visio Training
Progent offers live online instruction for an array of client applications and environments such as Microsoft Office Excel, Word, Access and Outlook plus Acrobat, Adobe Photoshop, Crystal Reports, and Microsoft Windows 10 and 8.1. Remote instruction provides the advantages of traditional in-person seminars, including instant interaction between clients and trainers, but avoids the expenses of transportation and the hassle of attempting to accommodate the schedules of multiple students. Available to individuals or classes of all sizes, Progent's virtual training permits the teacher to run the class from an online facility while the students can be spread across a campus or all over the country. Virtual education deploys powerful learning aids such as virtual white boards, electronic hand-raising, and shared desktops. Sessions can be brief and targeted to specific subjects or extended in time and broader in coverage.
System Center 2016 Security and Compliance Integration
System Center 2016 Hybrid Cloud Integration Computer Engineer
Microsoft System Center 2016 provides major enhancements for managing hybrid cloud networks through comprehensive support for Windows Server 2016 servers, Windows 10 clients; unified management of multi-OS networks that incorporate various Linux distributions, Microsoft Hyper-V and VMware; and better public and private cloud support including tighter integration with Microsoft Intune for iPhone and Android smartphone administration plus native integration with Operations Management Suite (OSM) for cloud-enhanced analytics. Progent's Microsoft-certified consulting team offers advanced online and on-premises expertise for all components of System Center 2016 including Operations Manager, Configuration Manager (SCCM), Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager (SCSM). Progent can assist you to plan and configure a new deployment of Microsoft System Center 2016, extend or optimize an existing one, migrate smoothly from a prior version of System Center, or troubleshoot your System Center environment.
Infor SyteLine CloudSuite Document Automation Technology Professional
Infor SyteLine CloudSuite Process Improvement Technology Professional
Infor CloudSuite Industrial, formerly known as SyteLine, is an ERP platform that incorporates over 25 years of experience helping manufacturing and distribution companies to simplify supply chains and streamline critical processes in order to get products to market fast and meet customer commitments dependably. Progent offers the expertise of an ERP specialist with over 20 years of experience with the Infor CloudSuite Industrial/SyteLine product family. Progent offers remote or onsite consulting that spans from as-needed advice to comprehensive solution design and project management outsourcing or co-sourcing. Sample consulting services available from Progent for Infor CloudSuite Industrial include installation, upgrades, process improvement, customization, CPQ, web site integration, debugging, ETL, Office 365 integration, disaster recovery planning, and DBA services.
Cisco Experts Onsite Technical Support Wi-Fi IP phone integration
802.11ac Wireless Access Point Support Outsourcing
Progent's Cisco-certified Wi-Fi technology consulting experts can help organizations to deploy, administer, and troubleshoot Cisco Wi-Fi devices including Aironet and Meraki 802.11ac wireless access points plus Cisco's Wireless Network Controllers.
Information Technology Consulting Dynamics GP Custom Software
Urgent Specialists Business Portal for Dynamics GP
Progent's background providing Microsoft .NET support and Microsoft SQL Server consulting, and Progent's programming experience with Microsoft VBasic, XML, and additional developer tools enable Progent to create custom mission-critical programs and eCommerce solutions that integrate transparently with Microsoft Dynamics GP/Great Plains Software. Progent's Dynamics GP/Great Plains management reporting consultants can help you design reports that let you track your business more thoroughly, transforming raw information into useful insights into your company and customers.
