Denver Expertise for IT Service Providers
Seamless Temporary Support Staff Augmentation
Progent's Consulting Expertise, Help Desk, and Ticketing Support for Network Service Firms in Denver
Progent's consulting support for network service organizations in Denver Colorado enables your company to offer your customers Progent's consulting and Help Desk Call Center support under your brand as a seamless extension of your regular IT support team. This can help you add to your revenue, expand your service portfolio, create happy clients, and increase your profits.
Progent's team of network infrastructure engineers, PC integration and troubleshooting technicians, IT admins, and data security consultants have acted as seamless extensions to the support staffs of some of the world's biggest IT service businesses. Progent's range of technical knowledge enables you to widen the scope of your IT support practice, and Progent's transparency lets you elevate and protect your company's brand.
Progent is an IT support company with 20 years of experience providing online consulting services to small and mid-size businesses. Progent is a Microsoft Certified Partner and has one of the largest teams of Cisco-certified CCIE network engineers of any private computer services company in the world. Progent has delivered online technical support and advanced consulting to clients in every state in the U.S. (See recommendations from Progent's clients.)
Reselling Progent's Services With Your Branding
Progent's reseller program for IT service firms features seamless resale to your customers of world-class services. Progent bills you exclusively and works under your instructions to provide your clients consulting and support services under your branding. In addition, Progent has an affordable Off-hours Support Program for customers who require access to 24x7 support.
Help Desk and Ticketing for IT Service Providers
Ticketing is the heart of an efficient service desk. But modern ticketing systems are not only costly to acquire and staff, but difficult to configure and manage. Small or niche IT service companies rarely have the necessary resources. Progent's Service Desk and ticketing program offers IT support organizations a practical way to retain their company branding while providing their clients world-class desktop support services backed by an advanced ticketing system and reinforced by rapid escalation to high-level experts.
Features of Progent's Help Desk Call Center and Ticketing Program for IT Service Providers
Progent's Help Desk and ticketing solution for IT support organizations takes advantage of Progent's investments in highly scalable ticketing software, an online desktop services team, and a group of geographically dispersed subject matter experts. You can utilize Progent's ticketing system exclusively or Progent can establish communications with your existing ticketing platform. The standard and optional features available with Progent's Call Center and ticketing solution allow you to expand your physical and virtual support workload, the range of technical issues your company can handle, the number of geographies you can service, and your overall availability.
Key features of Progent's Help Desk and ticketing program for IT service organizations include:
- Progent's remote desktop service team delivers Level 1 end user help with 1-hour SLA to commence work during normal business hours.
- Normal support times are 5am to 7pm PST, five days a week.
- Extended support is available at additional cost.
- Optional onsite service in larger metro areas is offered across the US at extra cost.
- You retain complete control of your customers and invoicing.
- Your clients submit service requests via your custom branded web portal, a toll-free number, or by sending a message to your assigned mailbox.
- Each client request automatically becomes an open request in the ticket system.
- Tickets can be monitored and modified online until resolution.
- Optional transfer of Level 2 and Level 3 issues to Progent's or to your subject matter experts.
Progent's Consulting Expertise for IT Service Providers
Progent's consulting expertise for IT service organizations allows you to act as a single source for practically all technical guidance and troubleshooting your clients may need. You can grow your team and strategic in-house competencies at your own pace without being forced to decline new business owing to a lack of expertise or the absence of bandwidth.
Key features of Progent's Reseller Program for IT Service Providers include:
- Transparent Service Delivery: Progent acts as a transparent supplement to your in-house support team, responding to your management, and invoices you instead of your client.
- By-the-Minute Billing: Progent bills by the minute to reign in expenses.
- Extensive Documentation: Progent uses an advanced service reporting platform to ensure that all IT services delivered are fully documented. This allows you to transfer account responsibilities to in-house personnel once you have enough staff and appropriate technical skills.
- Safely Grow Your IT Support Business: You can easily and safely accept more opportunities outside your core areas of excellence and serve new territories without the risks involved with increasing your head count too rapidly.
- Strengthen Your Brand: You can improve your mind share as a full-spectrum network service provider by delivering more solutions to more clients under your own brand.
- Add to Your Services Portfolio: Progent offers top-tier expertise in a wide range of technologies and can act as a reliable resource for growing your IT service operations.
- Rapid Problem Escalation: With a sizable team of high-level consultants available, Progent can escalate quickly from Tier 1 to Tier 3 support so even the toughest issues can be handled promptly.
- Make Your Clients Satisfied: Satisfied customers stick. By teaming with Progent, you can continue making your customers successful without ever forcing clients to look for help from other support firms.
- Online Support Professionals: For two decades, Progent has delivered remote network support from Help Desk services to advanced consulting. Effective remote service cuts costs and produces fast solutions.
- Major Certifications: Progent's engineers have earned top certifications from Microsoft, Cisco, Linux vendors, VMware, Juniper, IBM, and other leading vendors. Progent's security and compliance consultants have earned top certifications including CISSP, CISA, and CRISC. Find out more details about Progent's technology certifications.
Progent's Areas of Expertise for Denver, Colorado Companies
Progent's veteran team of certified consultants can provide Denver, Colorado companies a broad array of online technical guidance and troubleshooting services. Practice areas offered under Progent's consulting program for IT service organizations include:
- Exchange Server 2019 Consulting
- Exchange Server 2016 Migration
- Windows Server 2022 planning
- Windows Server 2019 Integration
- Windows Server 2016 Integration
- Windows 11 Upgrade Consulting
- Windows 10 Integration
- Windows 8.1 Support
- SharePoint Integration
- SQL Server Migration
- Active Directory and Azure AD Integration
- Office/Microsoft 365 Integration
- Microsoft Dynamics GP (Great Plains) Consulting
- Azure, AWS, Google Cloud Platform
- Remote IT Support
- Telecommuter Support Services
- Cisco Network Infrastructure
- Juniper Infrastructure
- Cisco Routers Integration
- Cybersecurity Monitoring
- Disaster Recovery Preparedness
- Penetration Testing
- Firewall Integration
- Call Center Services
- Desktop Support Services
- Data Center Support
- Operations Manager (SCOM) Monitoring
- System Center Configuration Manager (SCCM) Automation
- Microsoft Access Programming
- Virtualization Management
- Rapid, Low-cost .NET Software Development.
- Windows Hyper-V Integration
- VMware vSphere and vCenter Integration
- Citrix XenServer Integration
- Cisco Unified Communications Manager/CallManager
- Apple Mac and iPhone Expertise
- iPhone and Android Management
- iPhone Support
- Android Smartphone Support
- Ransomware Defense and Recovery
- Data Backup/Restore Expertise
- Cisco VoIP Phones and Conferencing
- Skype for Business Support
- Microsoft Teams Integration
- Wi-Fi 6/6E Access Point Configuration
- Wi-Fi Site Surveys
Learn More Details About Progent's Consulting Support for Network Service Firms in Denver, Colorado To learn additional details about Progent's reseller program for network service firms in Denver, Colorado, call 1-800-993-9400 or visit Contact Progent.
An index of content::
Top Wave 2 wireless controller Support Services
Cisco Certified Expert 5520 wireless controller Consulting
Cisco's Catalyst line of wireless controllers streamline the administration of Wi-Fi networks by unifying the configuration and control of Wi-Fi APs, optimizing wireless performance by limiting the impact of radio frequency congestion, improving Wi-Fi availability with rapid failover, and strengthening data security by detecting cyber threats and analyzing network traffic according to user class and location. Progent can help you to deploy Cisco wireless LAN controllers to manage and monitor Wi-Fi networks of all sizes. Progent can help you to administer and debug your current Cisco-based Wi-Fi solution or carry out an efficient migration to Cisco's latest Wi-Fi controller technology.
Consultant Services UNIX, Windows
Solaris with Windows Consultant
If your company has a UNIX, Linux, or Solaris network or a multi-OS IT environment, Progent's CISA and CISM-certified consultants can assist your entire organization in a wide range of security areas including security administration practices, security architecture and models, access control products and methodology, software development security, operations security, physical security, communications, infrastructure and Internet security, and workplace recovery planning. CISM, CISSP and ISSAP stipulate the core competencies and international standards of knowledge that network security professionals are required to master. These certification provide executive management the assurance that those who have earned their CISM or ISSAP certification have demonstrated the experience and knowledge to offer effective security management and engineering services.
24/7 Lync Server 2013 conference bridges Professionals
Largest Lync Server 2013 Front End Server Consulting
Progent's Microsoft consultants can assist you to assess the benefits of Lync Server for your environment and can help you to plan and carry out an installation of Microsoft Lync Server that unifies the control of Instant Messaging and Presence and increases the productivity of your in-house employees, at-home workers, and mobile workforce. Progent's consultant's can also assist your company to carry out a smooth migration to Lync Server 2010 from Office Communications Server or Microsoft Live Communications Server, interface Microsoft Lync Server with Exchange, SharePoint, and SQL Server, show you how to use Microsoft Lync Server 2010 to improve the team-computing capabilities of Microsoft Office applications, and provide online seminars and continuing technical support for Microsoft Lync and other Microsoft platforms.
Consultants Hybrid Microsoft 365 Exchange integration
Top Ranked Exchange Online and on-premises Exchange Support Services
Microsoft supports transparent hybrid environments that combine Microsoft 365 and local Exchange deployments. This permits you to have specific Exchange mailboxes hosted at your on-premises datacenter and other mailboxes resident on Microsoft 365. Progent's Microsoft-certified consultants can assist your organization with any facet of designing, integrating and debugging your hybrid Microsoft 365 Exchange Online deployment. Progent's Exchange specialists can deliver occasional expertise to help you resolve challenging technical bottlenecks and also offer extensive project management outsourcing to make sure your hybrid Exchange initiative is carried out on schedule and on budget.
SQL Server 2017 Disaster Recovery Computer Consulting
SQL Server 2017 Migration Support and Setup
Progent's Microsoft-certified SQL Server 2017 consultants can assist your business to assess the business advantages of migrating to SQL Server 2017 and can assist your organization to plan and carry out a smooth migration of your databases and applications to any deployment model including onsite, cloud-hosted, or hybrid. Progent's consultants can provide remote or onsite support services ranging from on-demand design review or debugging to comprehensive project management and co-management to make sure your SQL Server 2017 project is successfully completed on schedule and within budget.
System Center 2016 Migration Consulting
System Center 2016 Amazon AWS Integration Remote Support
Progent's Microsoft-certified consultants have over a decade of background designing, implementing, enhancing and repairing Microsoft SCOM solutions and offer companies of any size advanced remote or on-premises consulting support for Microsoft SCOM 2012. Progent can assist you to design an architecture for System Center 2012 Operations Manager servers that delivers the performance and resilience required to monitor your IT resources effectively, whether your infrastructure are onsite, in the cloud, or a hybrid solution. Progent's SCOM consultants can also help you to install and customize System Center 2012 Operations Manager management packs according to industry best practices for monitoring network fabric and Microsoft and third-party applications and services. Also, Progent can provide responsive remote or on-premises troubleshooting to assist you to fix serious issues detected by SCOM 2012.
Security Consultant Check Point 6000 Firewalls
Check Point NGX VPN Cybersecurity Firms
Progent's Check Point firewall experts can help you design, integrate, and administer firewall solutions built around Check Point Software Next Generation firewall appliances and Check Point's cloud-based security services. Progent's consultants can also assist you support older Check Point firewall models or upgrade smoothly to Check Point's next-generation firewalls.
ProSight Remote Monitoring and Reporting IT Consultants
Setup and Support Automated Server Management
ProSight LAN Watch is Progent's server and endpoint monitoring managed service that incorporates advanced remote monitoring and management technology to help keep your IT system running at peak levels by tracking the health of critical devices that power your IT network. When ProSight LAN Watch detects a problem, an alarm is transmitted automatically to your specified IT staff and your assigned Progent engineering consultant so that all potential issues can be resolved before they have a chance to disrupt productivity.
Award Winning Knowledge Transfer Online Support Services
Information Transfer Onsite Technical Support
Progent practices information transfer from Progent's consultants to clients. By educating clients to resolve technical issues that are within their comfort zone, Progent can concentrate on offering hard-to-find skills where Progent faces few competitors. Small companies who utilize familiar freelance service providers or who employ internal IT staffs benefit when Progent passes on knowledge about critical technology and tested methodologies to make their IT environments more robust, protected, and productive.
Integration Support Windows 2003 Server
Support and Help Microsoft Windows Server 2016
The complexity and integration demands of Microsoft Windows Servers calls for an IT consulting team with hands-on expertise and in-depth familiarity with designing and integrating seamless, end-to-end business technology solutions. The background of Progent's Microsoft-certified experts, which averages more than 10 years supporting Microsoft technology, ensures you success configuring Windows Server 2008 and Windows Server 2003 to align closely with your business goals. Progent's IT services can help you with planning, deploying, managing, and supporting Windows Server solutions that maximize the productivity of your computer system. Progent's consultants can assist you with Microsoft Windows 2008 Server, Windows 2003 Server, Microsoft Windows 2000 Server, or Microsoft Windows NT Server as well as Windows 8, Windows 7, Windows XP and other clients.
Dynamics 365 Business Central Consulting
Navision and Dynamics NAV Support and Setup
Microsoft Dynamics 365 Business Central (previously, formerly} called Dynamics NAV and Navision) provides small and midsize businesses a unified platform for financial management, inventory control, operations control, capacity planning, purchasing, sales and marketing, supply chain, and business reporting. Progent's Dynamics Business Central consultants can help your organization to manage your legacy Dynamics NAV system or upgrade smoothly to a cloud-hosted, onsite, or hybrid deployment model.
Flexential Tampa Data Center Consultant
Flexential Internet Data Center Consultants
Progent utilizes the Flexential Tampa data center mainly to provide private cloud hosting services. Progent has a team of network experts based in the vicinity of Tampa, and Progent also offers online support from Progent's countrywide team of Microsoft-certified consultants, Cisco-certified CCIE network engineers, ISSIP-CISSP-certified security experts, Hyper-V and VMware virtualization professionals, and senior DRBC preparedness consultants. Progent can also assist your business to plan and execute a move to the Flexential facility by providing services such as designing solution architecture, specifying hardware, system configuration and validation, debugging, streamling online network management, and training your network support team.
Technology Consulting Services Microsoft Operations Manager
Network Consultant Microsoft System Center Operations Manager
Progent's Microsoft-certified consultants have more than a decade of background planning, implementing, optimizing and repairing System Center Operations Manager environments and can provide companies of any size expert online or on-premises consulting support for SCOM 2012. Progent can assist you to plan an architecture for Microsoft SCOM 2012 servers that provides the performance and availability needed to monitor your IT resources effectively, whether your infrastructure are on-premises, in the cloud, or a hybrid solution. Progent can also assist you to install and customize SCOM 2012 management packs based on best practices for tracking network fabric as well as Microsoft and third-party applications and services. In addition, Progent can deliver responsive remote or on-premises technical support to assist you to remediate critical problems detected by System Center 2012 Operations Manager.
Microsoft Hyper-V Virtual Machines Computer Consultants
Virtual Server Administration Website Remote Consulting
Progent's Microsoft-certified professionals can help you analyze the potential benefits of Hyper-V-based server virtualization for your company, conduct pilot implementations to verify Hyper-V's operation with your line-of-business applications, assess your network architecture for smooth operation with virtualization technology, help you in migrating to Microsoft Windows Server 2008 and configuring Hyper-V, educate your network management staff to track and administer Hyper-V, offer expert consulting help for enhancing the protection of your virtual servers, establish and test business continuity processes that maximize network uptime, and deliver continuing consulting and technical support including low-cost online repair and comprehensive Help Desk services.
Services Windows Server Update Services
SUS Consulting Services
Microsoft Windows SUS allows IT administrators to deploy and track the most recent Microsoft patches and security releases to Microsoft Windows Server 2000, Microsoft Windows Server 2003, and Microsoft Windows XP operating systems. By using Microsoft Windows Server Update Services, network support personnel can fully and easily manage the installation of updates that are released via Microsoft Update to servers and workstations in an organization. Progent can assist you with technical details of the initial setup of Microsoft WSUS such as planning the Microsoft SUS deployment, configuring user's computers, establishing the Group Policy settings, and making sure your Microsoft Windows Server Update Services GPO is linked to an Active Directory container that makes sense for your network environment.
Barracuda Backup Offsite Setup and Support
Barracuda Backup Inline Deduplication Technology Consulting Services
Barracuda Backup is a low-cost, subscription backup/restore platform for small and mid-size businesses. A Barracuda Backup deployment can incorporate a purpose-built hardware storage device built by Barracuda or a virtual appliance with comparable features but which uses your existing storage hardware. Barracuda Backup protects critical company data generated on-premises, at one or multiple remote sites, or in the cloud. For disaster protection, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any site with a physical or virtual Barracuda Backup appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consultants offer a wide array of consulting services to assist your business to design, integrate, manage and repair a backup and disaster recovery system based on Barracuda technology.
Emergency ProSight Reporting Remote Network Infrastructure Management Support and Setup
ProSight Reporting Remote Network Infrastructure Management Consulting
File summary_Reporting-for-Ticketing-and-Network-Monitoring-Apps.htm.asp does not exist
Exchange Server Migration Consultant
MCSE Expert Certified Professional Exchange 2007 to Exchange 2010 Upgrade
Progent's Microsoft-certified engineers can provide low-cost remote and on-premises help to implement your upgrade to Exchange 2010, generate thorough documentation of your new email system, train your IT team and users to get them ramped up rapidly on Exchange 2010, and provide ongoing administrative consulting and engineering support. Progent can also help you upgrade from Exchange Server 2010 to Exchange 2013 or Exchange Server 2016.
Class MOTU Digital Performer
Training Photoshop CS5
Progent's Apple Mac experts can promote the creative aspect of Macintosh computing by offering help services and training in imaging, sound, and motion video. Progent's support professionals can provide expertise in a variety of Mac programs including Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also assist you with special projects such as scanning or digitizing audio or video or configuring an audio/video post production facility.
Problem Escalation Through Teamwork Remote Technical Support
24x7 Problem Escalation Through Teamwork Service Provider
Progent's team of Microsoft and Cisco Certified consultants average more than ten years of real-world industry experience, at the forefront of network service, performing a broad range of technical tasks for a large mix of businesses. Each Progent support professional shares a refined set of personal best practices which are incorporated into shared best practices training that Progent teaches its support staff. This means that you get not only world-class IT capability, but also a support engineer with proven approaches for using computer knowledge to repair real-world network problems quickly.
Email Virus Signature Specialists
Email White Lists Engineers
Progent's ProSight Email Guard uses the services and infrastructure of leading data security vendors to provide web-based management and world-class security for your inbound and outbound email. The hybrid architecture of Email Guard combines cloud-based filtering with an on-premises security gateway device to provide complete protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. The Cloud Protection Layer serves as a first line of defense and keeps most unwanted email from making it to your network firewall. This decreases your exposure to inbound attacks and saves system bandwidth and storage. ProSight Email Guard's onsite gateway appliance provides a deeper level of inspection for inbound email. For outbound email, the on-premises gateway provides anti-virus and anti-spam filtering, protection against data leaks, and email encryption. The on-premises gateway can also help Microsoft Exchange Server to track and safeguard internal email traffic that stays within your security perimeter.
Colocation Center Troubleshooting
Colocation Center Consulting Services
Colocation sites make it possible for companies to share world-class data centers for housing computer hardware that supports vital applications and services. Progent's Microsoft and Cisco premier IT experts can assist your company with all aspects of your colocation strategy including selecting and moving to a colocation facility, creating system architecture, specifying required equipment, on-premises and remote troubleshooting, establishing online system management, and education your support staff.
Solaris Technology Professional
Solaris Online Troubleshooting
If your business network mixes Solaris platforms with Microsoft Windows, Progent can show you how to integrate your computers into a unified network that allows all your operating systems to coexist for simple management, transparent information exchange, high dependability, enhanced throughput, and tight protection. Progent's Solaris and MS Windows integration support services feature network infrastructure integration and support, consulting for Microsoft Windows services for UNIX (SFU), remote server monitoring and management, remote technical support and repair, on-site technical support, and Help Desk Call Center outsourcing.
Microsoft Exchange 2003 Upgrade Integration Services
Remote Troubleshooting Microsoft Exchange 2003 Upgrade
Progent's certified professionals offer computer help and IT consulting expertise for Microsoft Exchange Server 2003, Microsoft Windows Server 2003, and for the complete line of Microsoft Servers. Progent's migration, configuration, administration, and troubleshooting expertise for Microsoft Exchange 2003 Server include planning, installation, documentation, local and off-site troubleshooting, Help Desk Call Center support, certified security consulting, and full-service IT outsourcing.
Altaro VM Backup Scheduling Setup and Support
Altaro VM Backup Testing On-site Technical Support
Altaro VM Backup from Hornetsecurity provides small organizations a reliable and affordable solution for backing up and restoring Microsoft Hyper-V and VMware-based virtual machines. Altaro VM Backup can be used for on-premises, remote, multi-site, and cloud environments and also enables low-cost cloud backup to Microsoft Azure storage. Altaro VM Backup protects against ransomware attacks by leveraging Immutable Cloud Storage. This creates tamper-proof data that cannot be erased or modified by any user including root users. Progent is a certified Hornetsecurity/Altaro partner and can provide a broad array of online or onsite services to help you to plan, install, optimize and debug a comprehensive backup and disaster recovery system based on Altaro VM Backup software. With ProSight DPS Altaro VM Backup, Progent offers a fully managed backup/restore service based on Altaro VM Backup software.
Largest Microsoft Expert Exchange 2013 Unified messaging Network Consulting
Exchange 2013 OWA Remote Consulting
Microsoft Exchange 2013 includes major enhancements to the functionality of Exchange 2010 and introduces powerful innovations plus a revamped structure. These enhancements favorably impact key facets of IT such as manageability, high availability (HA), compliance, cost of ownership, teamwork, scalability, performance, cross-version interoperability, and productivity. Progent's Microsoft-certified Exchange Server 2013 consulting professionals can assist your organization to evaluate the potential business benefits of migrating to Microsoft Exchange Server 2013, create an efficient validation and deployment strategy, and educate your IT staff to maintain your Exchange Server 2013 solution. Progent can also provide ongoing online consulting and support and management for Microsoft Exchange 2013.
24-7 SQL Server 2019 Online Technical Support
Microsoft SQL Server 2017 Technical Support Services
Progent's Microsoft certified professionals can offer small and medium size businesses expert Microsoft SQL Server help. Microsoft SQL Server is a complete, web-ready database and data analysis platform that enables the rapid development of enterprise-class business applications that can give your business a competitive edge. SQL Server provides built-in support for XML and the ability to query across the Internet and beyond the firewall. In addition to offering consulting, maintenance and problem solving services, Progent's SQL experts can help you use Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to increase the productivity of your IT system. Progent can also help you migrate from older editions of SQL Server to Microsoft SQL Server 2005.
Google Cloud integration Consult
Services Google GCP Cloud Vision
Progent can provide affordable remote and on-premises support to help companies of any size to move any portion of their core network resources to Google Cloud Platform (GCP). This can save management hassle and equipment costs and allow the use of Google's cutting edge AI and machine learning technology. Progent can assist you with every aspect of Google Cloud Platform migration and troubleshooting including requirements analysis, readiness assessment, architectural design and review, pilot testing, configuration, centralized administration, performance tuning, licensing management, disaster recovery mechanisms, and security strategies.
wireless LAN controller On-site Technical Support
CCDP Expert Certified WLAN controller Network Consulting
Cisco's Catalyst line of Wi-Fi controllers simplify the management of Wi-Fi networks by unifying the provisioning and management of Wi-Fi APs, tuning Wi-Fi performance by reducing the impact of radio frequency congestion, improving Wi-Fi uptime with fast auto-failover, and strengthening security by detecting threats and filtering network traffic based on user class and location. Progent's Wi-Fi consultants can assist you to deploy Cisco wireless LAN controller appliances to manage and monitor Wi-Fi LANs of any size. Progent can help you to administer and debug your existing Cisco Wi-Fi environment or implement a smooth upgrade to Cisco's latest wireless controller technology.
Consultant Spora ransomware protection and recovery
Ransomware Rollback Services
Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection service that utilizes cutting edge behavior-based analysis tools from SentinelOne to defend endpoints as well as servers and VMs against new malware assaults such as ransomware and email phishing, which easily evade traditional signature-matching AV products. ProSight ASM safeguards local and cloud resources and provides a unified platform to automate the entire threat progression including filtering, detection, containment, cleanup, and post-attack forensics. Top capabilities include single-click rollback using Windows VSS and automatic system-wide immunization against newly discovered threats.
Consulting Aironet Access Point Security
Remote Support Aironet 1500 Access Point
Progent's Cisco certified Wi-Fi experts offer affordable remote and onsite support for legacy and modern 802.11ac Aironet wireless access points (APs) and Progent can assist you to plan and maintain wireless solutions that incorporate indoor and outside/industrial Aironet access points.
SharePoint 2013 PerformancePoint Services Professionals
Microsoft Experts SharePoint 2013 Web Parts Help and Support
Progent has been providing SharePoint consulting services since the first product was published more than a a dozen years, and Progent has the scope of IT knowledge to assist organizations of all sizes to design and carry out a SharePoint Server 2013 installation and develop SharePoint 2013 applications that bring substantial business benefit to your information network. Progent's Microsoft-certified consulting team can assist you to evaluate the business advantages of upgrading to SharePoint 2013 or SharePoint Online from earlier versions of SharePoint or from a different collaboration environment; decide whether an on-premises, Cloud-based or hybrid deployment is most sensible for your busi9ness; and select the most appropriate edition of SharePoint 2013 for your applications. Progent offers full project management outsourcing or can assist in individual tasks related to your SharePoint 2013 migration.
Specialist Help Desk Sharing
Support and Help Shared Helpdesk
Progent's Shared Help Desk service allows your IT organization to split responsibilities for Help Desk support seamlessly between your IT staff and Progent's roster of veteran desktop support engineers and subject matter experts (SMEs). Progent's Co-managed Help Desk service is a collaborative support solution based on ConnectWise Manage, the leading shared PSA platform for handling service requests, ticketing, responsibility, progress tracking, and metrics.
24/7 Windows Server 2019 Cluster Operating System Rolling Upgrade IT Consultants
Windows Server 2019 PowerShell Consulting Services
Progent's certified Windows Server 2019 experts can help your company to design and carry out an efficient migration to Windows Server 2019 using your current deployment architecture or a new cloud-based or hybrid model. Microsoft Windows Server 2019 delivers significant improvements in capacity, performance, ease of management, Hyper-V virtualization, cybersecurity, hybrid local/cloud deployments, resilience, and container support.
Smartphone patch management Consultancy
24-7 Communications device patch management Consultant
Progent's support services for software/firmware update management offer organizations of any size a versatile and affordable alternative for evaluating, validating, scheduling, applying, and tracking software and firmware updates to your virtual and physical; servers, peripherals {like scanners, infrastructure appliances such as routers and Wi-Fi access points, and Internet-of-Things devices like sensors and robotics.
CISSP Certified Cybersecurity Consult
CISSP Certified Security Manager Specialists
Progent's CISSP-certified cybersecurity experts can help businesses of all sizes with any facet of IT security. Progent can implement efficient security systems that guard a small business from modern malware attacks or Progent can plan, configure, and monitor an end-to-end security strategy for hybrid networks that accommodate local, remote, and mobile clients sharing network resources distributed across a mix of physical sites and public and private clouds.
Urgent Amazon Marketplace Web Service integration Development Firms
Remote Amazon MWS Developer
Amazon Marketplace Web Service is an integrated collection of APIs that enables Amazon sellers to streamline their business processes by automating key sales activities including listings, orders, payments, fulfillment, and finances. By leveraging Amazon's extensive online ecosystem and automating their sales processes, merchants can broaden their reach, lower their cost of sales, improve reaction time to customers, and increase their profits. Progent's Amazon Marketplace Web Service developers can work with your development team and provide application programming, workflow integration, project management support, and mentoring so you can cut development time and expedite your ROI.
Fault Tolerant Internet Connection Network Consulting
Technical Consultant Fault-tolerant system
Progent's Disaster Recovery/Business Continuity (DR/BC) consultants have in-depth backgrounds helping small businesses to minimize network downtime by offering cost-effective online consulting services for disaster recovery/business continuity planning, fault-tolerant network design, backup/restore solutions, and transparent maintenance. Progent's business continuity experts can help you to plan and validate an efficient business continuity strategy that aligns with your business needs and IT budget. Progent's disaster recovery engineers can help you to design, implement, and support resilient technologies such as redundant Internet connectivity, virtualized servers, clustering, network load balancing, transparent off-site backup, and geographically dispersed data centers.
Microsoft ISA Server Support Specialist
Microsoft SQL Server 2019 Technology Consulting
Progent's Microsoft-certified experts offer computer support and technology consulting services for Microsoft .NET Servers and applications and for Windows Server 2012, 2008 and 2003. Progent's support professionals can show you how to design, deploy, maintain and administer the entire family of Windows .NET Servers including Microsoft SQL Server 2012, ISA Server, Microsoft Small Business Server, Exchange Server, Microsoft SharePoint Server, Hyper-V, Microsoft Lync Server, Microsoft Project Server, and System Center Operations Manager (SCOM).
Remote Consulting Altaro VM Backup Cloud Management
Hornetsecurity Altaro VM Backup and VMware ESXi Online Consulting
Altaro VM Backup software from Hornetsecurity provides small organizations a dependable and budget-friendly solution for backing up and recovering Microsoft Hyper-V and VMware-powered virtual machines. Altaro VM Backup can be deployed in local, offsite, distributed, and cloud-hosted architectures and also enables cost-effective cloud backup to Microsoft Azure Block Blob storage. Altaro VM Backup defends against ransomware attacks via Immutable Cloud Storage. This produces tamper-proof data that cannot be modified by anyone including administrators or root users. Progent is a certified Hornetsecurity/Altaro partner and can provide a wide array of remote or onsite consulting services to help you to design, install, optimize and troubleshoot a modern backup/restore system powered by Altaro VM Backup software. With ProSight DPS Altaro VM Backup, Progent offers a managed backup/recovery service based on Altaro VM Backup technology.
School Wireless Case Study
Proxim Tsunami Wireless Case Studies
Progent provided a wireless integration environment that enabled a school to improve efficiency and eliminate the ongoing costs of a dedicated wireline connection. Progent recommended a Proxim Tsunami high-speed wireless bridge. The low-cost building-to-building Proxim bridge is intended for interfacing separate locations as far as 2.5 miles apart and can reach even longer ranges. This wireless solution offered improved performance and dependability than simply amplifying the 802.11b wireless connection, and since it uses the 5.8Ghz spectrum it provided protection against outside interference.
Biggest SharePoint Foundation Network Engineer
SharePoint Server 2010 Network Consulting
Progent's Microsoft-certified engineers can provide cost-effective remote support and development services to help your business to plan, implement, manage, and maintain Microsoft SharePoint 2010 installations that can feature web pages able to function as portals, extranets, document management applications, wikis, data warehouses, business information systems, enterprise search, workflows, and other utilities to promote and improve information sharing. Progent can help you integrate SharePoint 2010 with Microsoft SQL Server and with third-party data sources as well as with Microsoft's familiar desktop applications like Office Excel, Word, PowerPoint, and Project. Progent can assist you to upgrade from previous releases of SharePoint or adapt a mix of web applications into a unified and easy-to-manage SharePoint 2010 environment.
External Network Security Inventory Engineer
Wireless Security Scan Specialist
Progent offers two low-cost service bundles intended to allow small businesses to receive an impartial security evaluation from a premier security consultant. With Progent's External Security Inventory Checkup, an engineer runs a comprehensive test of your IT infrastructure from beyond your company firewall to determine possible risks in the security posture you expose to the outside world. With Progent's Internal Security Inventory Scan, a security engineer runs a network scan from an authorized computer inside your company firewall to assess vulnerabilities to internal attacks. Both security inventory services are set up and executed from a secured external site.
Ekahau Predictive Wi-Fi Site Modeling Consultant Services
Ekahau Wi-Fi Site Validation Online Support
Progent's Ekahau-certified Wi-Fi network design consultants can help you to design, install, optimize, manage and troubleshoot a Wi-Fi network optimized for your building. Progent offers online or on-premises support for Ekahau Pro for predictive Wi-Fi design, Ekahau Sidekick for onsite RF signal analysis, Ekahau Analyzer for troubleshooting RF signal issues, and Ekahau Insights for monitoring the health of multiple Wi-Fi sites.
After Hours MS Project Server Development
Expert Microsoft Certified Information Technology Consulting Project Server 2010
Progent's Microsoft-certified engineers can provide in-depth support in deploying, operating and debugging all versions of Microsoft Project Server and can deliver a broad range of cost-effective online support services following industry best practices to help businesses of any size to receive all the benefits of this powerful project management solution. Consulting support available from Progent include system design, installation and upgrades, strategies for secure file and status sharing among local and remote or mobile users, network optimization, and specialized webinar training classes.
64-bit Server Support and Integration
64-bit Migration Services
Progent's Microsoft-premier consultants can help you to enhance your application servers or desktops from 32 bits to 64 bits. Progent can assist your company to calculate the risks and advantages of upgrading to 64-bit processing, plan an efficient upgrade strategy that minimizes business interruptions, and deliver economical, professional online support to assist your company to configure 64-bit software and application programs on your existing hardware.
Microsoft 365 OneNote Integration On-site Technical Support
Microsoft 365 OneDrive Integration IT Consulting
Progent can help your business to understand the wealth of subscription plans offered with Microsoft 365, previously branded Office 365, and configure your network with Microsoft 365 so you realize top business value. Progent supports cross-vendor environments that incorporate Windows, macOS or OS X, and Linux technology. Progent can also assist your business to create and maintain hybrid ecosystems that transparently combine on-premises and cloud products and services.
Exchange 2016 Upgrade On-site Technical Support
Exchange 2016 Migration Remote Technical Support
Progent can assist your business in any and all facets of your migration to Microsoft Exchange 2016 including designing high availability (HA) infrastructure for a local, cloud-based or hybrid environment; CAL licensing compliance for Exchange and Windows Server 2012 R2 or later; migrating mailboxes; Hyper-V virtualization design; determining mass storage capacity required for your virtual machines, databases and log files; setting up hardware load balancing for high-availability CAS services; designing, configuring and testing Exchange and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint; updating the firewall; creating SSL certs; performing client integration with Office 2010 or greater or Microsoft 365; and setting up Outlook on the web.
Technology Consulting Services VoIP Phone System
Consulting Cisco VoIP phones Single Number Reach
Progent's Cisco certified networking experts offer high-level support for Cisco Unified Communications Manager (previously CallManager). Progent can help your organization to integrate VoIP phones, design dial plans, set up SIP trunking and PSTN support, deploy Cisco ISR G2 routers with CUBE support, and design UCS server high availability solutions.
