Ransomware Hot Line: 800-462-8800

24x7 Online Help from a Senior Ransomware Consultant
Ransomware 24x7 Hot LineRansomware requires time to steal its way across a target network. For this reason, ransomware attacks are commonly unleashed on weekends and late at night, when support staff may be slower to become aware of a penetration and are less able to organize a quick and coordinated defense. The more lateral progress ransomware can manage inside a target's system, the more time it takes to recover core IT services and damaged files and the more information can be stolen and posted to the dark web.

Progent's Ransomware Hot Line is intended to help you to take the time-critical first step in mitigating a ransomware attack by stopping the bleeding. Progent's online ransomware experts can help organizations in the Denver metro area to locate and isolate breached devices and protect clean resources from being penetrated.

If your system has been breached by any version of ransomware, don't panic. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Recovery Services Offered in Denver
Current strains of crypto-ransomware such as Ryuk, Maze, DopplePaymer, and Nephilim encrypt online files and attack any accessible system restores. Data synched to the cloud can also be impacted. For a poorly defended network, this can make system restoration nearly impossible and basically throws the datacenter back to the beginning. So-called Threat Actors, the hackers behind a ransomware assault, insist on a ransom fee in exchange for the decryptors required to unlock encrypted files. Ransomware attacks also attempt to steal (or "exfiltrate") files and hackers demand an additional payment for not publishing this information on the dark web. Even if you can restore your system to an acceptable point in time, exfiltration can pose a big problem depending on the sensitivity of the stolen data.

The recovery work subsequent to ransomware attack has a number of crucial phases, most of which can be performed concurrently if the recovery team has a sufficient number of members with the required experience.

  • Containment: This time-critical first step involves blocking the sideways progress of ransomware within your network. The more time a ransomware attack is allowed to run unrestricted, the more complex and more expensive the restoration effort. Because of this, Progent maintains a 24x7 Ransomware Hotline monitored by veteran ransomware recovery experts. Quarantine activities include isolating affected endpoint devices from the network to minimize the spread, documenting the IT system, and protecting entry points.
  • Operational continuity: This covers restoring the network to a basic acceptable degree of functionality with the shortest possible delay. This process is typically the highest priority for the targets of the ransomware attack, who often perceive it to be an existential issue for their business. This project also requires the widest array of IT abilities that span domain controllers, DHCP servers, physical and virtual servers, desktops, laptops and mobile phones, databases, office and line-of-business applications, network architecture, and secure endpoint access management. Progent's ransomware recovery team uses state-of-the-art workgroup platforms to coordinate the complex recovery process. Progent appreciates the importance of working quickly, tirelessly, and in unison with a client's managers and IT group to prioritize tasks and to get critical services back online as fast as feasible.
  • Data recovery: The effort required to recover data damaged by a ransomware assault varies according to the state of the systems, the number of files that are affected, and which restore methods are needed. Ransomware assaults can destroy key databases which, if not carefully closed, may have to be reconstructed from the beginning. This can include DNS and Active Directory databases. Microsoft Exchange and Microsoft SQL Server depend on Active Directory, and many ERP and other business-critical applications depend on SQL Server. Often some detective work could be needed to find clean data. For example, non-encrypted OST files may have survived on employees' desktop computers and notebooks that were not connected during the ransomware assault. Progent's Altaro VM Backup experts can help you to deploy immutability for cloud object storage, enabling tamper-proof data for a set duration so that backup data cannot be modified or deleted by any user including administrators. Immutable storage adds an extra level of security and recoverability in case of a ransomware breach.
  • Deploying advanced AV/ransomware protection: Progent's ProSight Active Security Monitoring utilizes SentinelOne's machine learning technology to give small and mid-sized companies the benefits of the identical AV tools implemented by many of the world's biggest corporations such as Walmart, Visa, and Salesforce. By delivering in-line malware blocking, classification, containment, repair and forensics in one integrated platform, Progent's ProSight ASM lowers total cost of ownership, streamlines administration, and promotes rapid resumption of operations. SentinelOne's next-generation endpoint protection (NGEP) incorporated in Progent's ProSight Active Security Monitoring was listed by Gartner Group as the "most visionary Endpoint Protection Platform." Progent is a SentinelOne Partner, dealer, and integrator. Read about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware defense with SentinelOne technology.
  • Negotiation with the threat actor (TA): Progent is experienced in negotiating settlements with threat actors. This requires close co-operation with the victim and the insurance provider, if any. Activities include establishing the type of ransomware used in the assault; identifying and making contact with the hacker; verifying decryption tool; deciding on a settlement amount with the ransomware victim and the insurance provider; establishing a settlement and timeline with the TA; confirming compliance with anti-money laundering (AML) sanctions; overseeing the crypto-currency transfer to the TA; acquiring, reviewing, and operating the decryption utility; troubleshooting failed files; building a clean environment; remapping and connecting drives to match precisely their pre-encryption condition; and recovering physical and virtual devices and services.
  • Forensics: This activity involves uncovering the ransomware attack's progress across the targeted network from beginning to end. This history of the way a ransomware assault progressed through the network assists you to evaluate the damage and uncovers gaps in policies or work habits that need to be corrected to prevent later break-ins. Forensics entails the review of all logs, registry, GPO, Active Directory, DNS, routers, firewalls, schedulers, and basic Windows systems to check for anomalies. Forensics is typically assigned a top priority by the insurance provider. Since forensics can be time consuming, it is vital that other key activities like business continuity are executed in parallel. Progent has an extensive team of IT and data security experts with the knowledge and experience needed to perform the work of containment, business continuity, and data recovery without disrupting forensic analysis.
Progent's Qualifications
Progent has delivered online and on-premises network services across the U.S. for more than 20 years and has been awarded Microsoft's Gold Partner certification in the Datacenter and Cloud Productivity practice areas. Progent's roster of SMEs includes consultants who have been awarded high-level certifications in foundation technologies including Cisco networking, VMware virtualization, and major distributions of Linux. Progent's data security experts have earned internationally recognized certifications including CISM, CISSP-ISSAP, and CRISC. (See Progent's certifications). Progent also offers top-tier support in financial and Enterprise Resource Planning application software. This scope of skills allows Progent to salvage and consolidate the surviving pieces of your network after a ransomware intrusion and rebuild them rapidly into a functioning system. Progent has collaborated with leading insurance carriers like Chubb to help organizations clean up after ransomware attacks.

Contact Progent for Ransomware Cleanup Expertise in Denver
For ransomware recovery consulting services in the Denver metro area, phone Progent at 800-462-8800 or go to Contact Progent.

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    Progent's Shared Call Center service allows your business to split the load for Help Desk support seamlessly between your IT staff and Progent's roster of seasoned desktop support engineers and subject matter experts (SMEs). Progent's Co-managed Help Desk service is a collaborative service desk solution based on ConnectWise Manage, the leading shared professional services automation platform for managing service requests, ticket lifecycle, responsibility, progress tracking, and reporting.

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  • Microsoft Azure enterprise hybrid cloud solutions Consultants
    Azure cloud migration Integration Firm

    Progent can help businesses of all sizes to migrate any part of their network infrastructure to Microsoft Azure. This can simplify IT administration and reduce hardware expense. Microsoft Azure includes a comprehensive library of public cloud services and Progent can assist you to understand the advantages and restrictions of various cloud computing models you can use with Azure. Progent can help you administer cloud-resident or hybrid cloud and on-premises applications and network infrastructure and make sure that you avoid the common errors small companies make when migrating to a public cloud. Progent can show you how to configure cloud servers on Azure Virtual Machines, utilize cloud storage with Azure Storage, manage authentication with Azure Active Directory, and automate backup-and-recovery mechanisms with Azure Backup. Progent can also assist you to configure firewalls and IPsec VPN tunnels and also to integrate iPhones and iPads and Google Android smartphones and tablets.

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    24-7 Hornetsecurity Altaro 365 Total Backup Support and Integration

    Progent is a certified Hornetsecurity/Altaro partner and can plan, install, and manage a deployment of 365 Total Backup to back up and restore your Microsoft 365 user and group mailboxes, files residing within your company's OneDrive Accounts and SharePoint Document Libraries, user and group Teams Chats, plus files on Windows-powered laptops and desktops.

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  • Microsoft 365 Exchange Online and on-premises Exchange Information Technology Consulting
    Microsoft 365 Exchange Online and on-premises Exchange Setup and Support

    Microsoft has made a strong effort to enable seamless hybrid networks that integrate Microsoft 365 Exchange Online and on-premises Exchange deployments. This permits you to have some mailboxes located at your on-premises datacenter and other mailboxes resident on Microsoft 365. Progent's Microsoft-certified Exchange consulting team can assist you with any phase of planning, integrating and debugging your hybrid Microsoft 365 Exchange Online solution. Progent's Exchange consultants can deliver occasional support to help you resolve challenging technical bottlenecks and also offer comprehensive project management outsourcing to make sure your hybrid Microsoft 365 Exchange initiative is completed on schedule and within budget.

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    CCIE Expert Certified Temporary Staff Augmentation Consulting Services

    Progent's temporary staff augmentation services enable organizations to meet sudden increases in demand for IT professionals without dealing with the expense and delays that come with identifying and hiring experienced technical help and without adding to your full-time head count.

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    Microsoft Skype for Business 2015 Technology Professional

    Progent's Microsoft-certified consultants offer remote and onsite expertise for companies of any size to evaluate the costs/benefits of upgrading to Skype for Business or Skype for Business Online from any version of Lync Server or Office Communications Server. Progent can assist your business to design an on-premises, cloud or mixed topology; interface Skype for Business with Microsoft SQL Server,Exchange, SharePoint and Microsoft or Microsoft 365; configure high-availability solutions; connect Skype for Business with your PSTN gateway; and interface with other communication platforms such as Cisco UC and Cisco Video Interop Server (VIS). Progent's certified data security consultants can assist you design and validate a security strategy for your Skype for Business deployment that meets government and industry standards.

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    IP Endpoints IT Consultants

    Progent's CCIE-certified network infrastructure experts offer high-level support for Cisco Unified Communications Manager (CUCM) (previously CallManager). Progent can help you to integrate VoIP phones, create dial plans, set up SIP trunking and PSTN support, deploy ISR G2 routers with CUBE support, and design UCS server failover systems.

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  • Professional ProSight Managed IT Services for Small Businesses
    Managed IT Services Consulting Online Consulting

    Progent's ProSight family of managed services are geared to provide businesses who maintain minimal in-house network support staffs with low-cost access to world-class management tools and consulting expertise. Benefits of the ProSight catalog of managed services include fixed IT management expenses, smart automation of common administrative processes, continual absorption of new technology, smooth transition from legacy technology to up-to-date solutions, close fit between computer technology with business objectives, access to veteran IT consultants, and allowing management to focus on business instead of fast-evolving network technology.

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    ProSight ECHO Managed Cloud Backup Services Consulting Services

    ProSight Data Protection Services ECHO provide small and medium-sized businesses a low cost and fully managed solution for secure backup/disaster recovery (BDR). For a low monthly rate, ProSight Data Protection Services automates your backup activities and enables fast recovery of critical data, applications and VMs that have become unavailable or damaged due to hardware failures, software glitches, disasters, human error, or malware attacks like ransomware. ProSight Data Protection Services can help you back up, retrieve and restore files, folders, apps, system images, plus Hyper-V and VMware images/. Important data can be protected on the cloud, to an on-promises storage device, or to both. Progent's BDR consultants can provide world-class support to set up ProSight Data Protection Services to be compliant with regulatory standards like HIPAA, FINRA, PCI and Safe Harbor and, whenever necessary, can assist you to restore your business-critical information.

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  • 24/7/365 Developer VB.NET
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    Progent's application developers have worked for 20 years with .NET technologies and the Visual Studio development environment and can build or update .NET apps rapidly and at low cost.

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  • Expert Microsoft Certified Technology Consulting Power View
    Integration Power View

    Progent offers the support of certified engineers as well as experienced software programmers, database administrators, project management experts, network infrastructure architects, disaster recovery/business continuity specialists, and security professionals to assist you to evaluate the likely benefits of SQL Server 2012 for your organization, install pilot systems at your site or at Progent's lab, plan and carry out an efficient transition to SQL Server 2012 from earlier versions of SQL Server or from other database solutions, and define a cost-effective and secure network infrastructure that helps you realize the full business benefit of Microsoft SQL Server 2012.

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  • UNIX, Windows Technology Professional Windows, UNIX, Solaris Support Services

  • Windows 10 Edge Remote Consulting
    Microsoft Windows 10 Configuration Manager Consultant Services

    Progent's Windows consulting experts can assist businesses of any size to evaluate Windows 10 or to upgrade to Windows 10 from an older release of Microsoft Windows. Online and onsite assessment and upgrade services for Microsoft Windows 10 offered by Progent's experts include Return on Investment analysis, project management, application and driver compatibility testing, test lab systems, virtualization architecture, Cloud integration, mobile management and synchronization, telecommuter connectivity, security and compliance, streamlined provisioning and management, network infrastructure optimization, Wi-Fi support, disaster recovery planning, group and personal training for network management personnel and end users, and post-migration consulting support.

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  • Small Business Network Consultants
    Small Offices Administration

    Progent delivers the services of Microsoft and Cisco-Certified IT consulting professionals to offer clients economical ways to help businesses maximize the value of Microsoft and Cisco technology. For environments that range from small offices to large enterprises, Progent's network consultants can assist you to improve your information system's e-mail infrastructure, security, availability, throughput, and IT management.

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  • WSUS Consultants 24-Hour Engineer Microsoft SUS
  • Windows Server 2012 R2 Cluster Management Specialists Best Microsoft Windows Server Failover Cluster Help and Support
  • Windows Server 2022 Hotpatching Computer Consultants Windows Server 2022 Hyper-V Integration Services
  • Windows Server 2022 Hybrid Configuration Online Consulting Windows Server 2022 upgrade Specialist
  • Windows, UNIX, Solaris Integration Services Consultants Windows and UNIX
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  • Cisco Expert Google Cloud hybrid solutions Engineers
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    Progent offers advanced remote consulting support to help businesses integrate their IT infrastructure with leading public cloud platforms such as Azure and Amazon Web Services (AWS). Progent can assist your IT team to plan and administer hybrid ecosystems that can include Windows and Linux systems and apps in either cloud-only systems or in hybrid topologies that combine on-premises resources as well as public clouds. To assist you to incorporate public clouds with networks, Progent can provide a variety of public cloud integration support services that include Microsoft Azure hybrid cloud planning and deployment services, Amazon AWS cloud integration, and Amazon Web Marketing Service (WMS) programming and troubleshooting. Progent has more than 20 years of experience delivering high-level consulting support remotely, and Progent can make sure you complete your cloud migration projects quickly and within your budget.

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