Ransomware Hot Line: 800-462-8800

24x7 Online Help from a Top-tier Ransomware Consultant
Ransomware 24x7 Hot LineRansomware needs time to work its way across a network. Because of this, ransomware attacks are typically launched on weekends and late at night, when IT personnel are likely to be slower to recognize a break-in and are less able to mount a quick and coordinated response. The more lateral progress ransomware is able to achieve within a target's network, the longer it takes to recover basic operations and damaged files and the more information can be stolen and posted to the dark web.

Progent's Ransomware Hot Line is designed to assist you to take the time-critical first step in responding to a ransomware assault by stopping the bleeding. Progent's remote ransomware experts can help organizations in the Denver area to locate and quarantine infected devices and protect undamaged resources from being compromised.

If your network has been breached by any version of ransomware, act fast. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Recovery Expertise Available in Denver
Current strains of ransomware like Ryuk, Sodinokibi, DopplePaymer, and Nephilim encrypt online data and invade any available system restores and backups. Files synched to the cloud can also be corrupted. For a poorly defended environment, this can make system recovery nearly impossible and effectively throws the IT system back to the beginning. So-called Threat Actors (TAs), the cybercriminals behind a ransomware attack, insist on a ransom fee in exchange for the decryptors needed to unlock encrypted files. Ransomware assaults also attempt to steal (or "exfiltrate") information and TAs require an extra payment in exchange for not publishing this data or selling it. Even if you can restore your system to an acceptable date in time, exfiltration can be a big issue according to the sensitivity of the stolen information.

The recovery process subsequent to ransomware penetration has several distinct stages, most of which can proceed concurrently if the recovery workgroup has a sufficient number of people with the necessary skill sets.

  • Containment: This time-critical initial step requires blocking the lateral progress of ransomware across your network. The more time a ransomware assault is permitted to run unrestricted, the more complex and more costly the recovery process. Because of this, Progent maintains a round-the-clock Ransomware Hotline monitored by veteran ransomware recovery engineers. Quarantine activities include isolating affected endpoints from the rest of network to block the spread, documenting the environment, and protecting entry points.
  • System continuity: This covers restoring the IT system to a minimal useful degree of functionality with the shortest possible downtime. This effort is usually at the highest level of urgency for the victims of the ransomware assault, who often perceive it to be a life-or-death issue for their business. This project also requires the widest array of technical abilities that span domain controllers, DHCP servers, physical and virtual servers, PCs, notebooks and smart phones, databases, productivity and line-of-business applications, network topology, and protected endpoint access. Progent's recovery team uses advanced workgroup platforms to organize the complicated restoration effort. Progent appreciates the urgency of working rapidly, tirelessly, and in unison with a client's managers and network support staff to prioritize activity and to get vital resources on line again as quickly as feasible.
  • Data restoration: The work necessary to restore data impacted by a ransomware attack varies according to the condition of the systems, the number of files that are encrypted, and what restore techniques are required. Ransomware attacks can destroy key databases which, if not properly closed, may have to be reconstructed from scratch. This can include DNS and AD databases. Microsoft Exchange and Microsoft SQL Server rely on AD, and many manufacturing and other mission-critical platforms depend on Microsoft SQL Server. Often some detective work could be needed to locate clean data. For instance, undamaged Outlook Email Offline Folder Files may have survived on staff desktop computers and laptops that were off line at the time of the ransomware assault. Progent's Altaro VM Backup consultants can help you to deploy immutable backup for cloud object storage, allowing tamper-proof data for a set duration so that backup data cannot be modified or deleted by anyone including root users. Immutable storage provides another level of security and recoverability in the event of a ransomware breach.
  • Deploying modern AV/ransomware protection: Progent's Active Security Monitoring incorporates SentinelOne's machine learning technology to offer small and mid-sized businesses the advantages of the same AV technology deployed by some of the world's largest enterprises such as Netflix, Citi, and Salesforce. By delivering real-time malware filtering, classification, containment, recovery and forensics in one integrated platform, ProSight ASM reduces total cost of ownership, simplifies administration, and promotes rapid recovery. SentinelOne's next-generation endpoint protection engine built into in Progent's ASM was listed by Gartner Group as the industry's "most visionary Endpoint Protection Platform." Progent is a SentinelOne Partner, reseller, and integrator. Learn about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware defense with SentinelOne technology.
  • Negotiation with the threat actor (TA): Progent has experience negotiating ransom settlements with hackers. This requires close co-operation with the ransomware victim and the insurance carrier, if there is one. Activities consist of establishing the kind of ransomware used in the attack; identifying and establishing communications the hacker; verifying decryption tool; deciding on a settlement amount with the victim and the insurance carrier; negotiating a settlement amount and timeline with the TA; checking adherence to anti-money laundering (AML) sanctions; carrying out the crypto-currency transfer to the TA; receiving, learning, and operating the decryption utility; troubleshooting decryption problems; creating a pristine environment; mapping and connecting drives to match precisely their pre-attack condition; and restoring physical and virtual devices and software services.
  • Forensic analysis: This activity involves discovering the ransomware assault's storyline throughout the targeted network from start to finish. This history of how a ransomware attack progressed within the network helps your IT staff to evaluate the damage and brings to light shortcomings in policies or work habits that should be corrected to avoid later break-ins. Forensics involves the examination of all logs, registry, Group Policy Object (GPO), Active Directory (AD), DNS, routers, firewalls, schedulers, and basic Windows systems to detect variations. Forensics is usually assigned a high priority by the insurance carrier. Because forensic analysis can be time consuming, it is essential that other important activities such as operational continuity are pursued concurrently. Progent has an extensive team of IT and security experts with the knowledge and experience needed to perform activities for containment, business continuity, and data recovery without interfering with forensics.
Progent's Qualifications
Progent has provided online and onsite IT services throughout the United States for more than two decades and has been awarded Microsoft's Gold Partner certification in the Datacenter and Cloud Productivity competencies. Progent's team of subject matter experts includes professionals who have been awarded advanced certifications in core technology platforms including Cisco infrastructure, VMware, and popular distributions of Linux. Progent's cybersecurity experts have earned industry-recognized certifications such as CISM, CISSP, and GIAC. (Refer to certifications earned by Progent consultants). Progent also has guidance in financial management and Enterprise Resource Planning application software. This broad array of expertise allows Progent to salvage and integrate the undamaged parts of your information system after a ransomware intrusion and rebuild them rapidly into an operational system. Progent has worked with leading cyber insurance providers including Chubb to help organizations recover from ransomware attacks.

Contact Progent for Ransomware System Restoration Expertise in Denver
For ransomware system restoration consulting in the Denver area, phone Progent at 800-462-8800 or visit Contact Progent.

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