Ransomware Hot Line: 800-462-8800

24x7 Online Access to a Top-tier Ransomware Consultant
Ransomware 24x7 Hot LineRansomware requires time to steal its way across a network. Because of this, ransomware attacks are commonly launched on weekends and late at night, when IT staff are likely to take longer to recognize a breach and are less able to organize a rapid and forceful response. The more lateral movement ransomware is able to achieve inside a victim's network, the longer it takes to recover core operations and damaged files and the more information can be stolen and posted to the dark web.

Progent's Ransomware Hot Line is designed to help organizations to complete the urgent first phase in responding to a ransomware assault by stopping the bleeding. Progent's online ransomware experts can help organizations in the Denver metro area to locate and isolate breached servers and endpoints and protect undamaged assets from being compromised.

If your network has been penetrated by any version of ransomware, don't panic. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Recovery Expertise Offered in Denver
Modern strains of ransomware such as Ryuk, Sodinokibi, Netwalker, and Egregor encrypt online files and attack any accessible system restores and backups. Files synched to the cloud can also be corrupted. For a poorly defended network, this can make system restoration nearly impossible and basically sets the IT system back to the beginning. So-called Threat Actors, the hackers responsible for ransomware attack, insist on a settlement payment in exchange for the decryption tools required to unlock scrambled data. Ransomware attacks also try to exfiltrate information and TAs demand an extra settlement for not posting this information or selling it. Even if you are able to rollback your system to an acceptable date in time, exfiltration can be a big issue according to the nature of the downloaded information.

The recovery work subsequent to ransomware penetration involves several crucial phases, most of which can be performed in parallel if the recovery workgroup has a sufficient number of members with the necessary skill sets.

  • Quarantine: This urgent initial step involves arresting the lateral spread of the attack within your IT system. The longer a ransomware assault is allowed to run unrestricted, the more complex and more expensive the recovery effort. Because of this, Progent maintains a 24x7 Ransomware Hotline staffed by veteran ransomware response experts. Quarantine activities consist of isolating affected endpoint devices from the network to minimize the spread, documenting the IT system, and securing entry points.
  • Operational continuity: This involves bringing back the network to a minimal useful level of capability with the shortest possible delay. This effort is usually the top priority for the targets of the ransomware attack, who often see it as a life-or-death issue for their business. This activity also requires the widest array of technical skills that span domain controllers, DHCP servers, physical and virtual machines, PCs, laptops and smart phones, databases, office and line-of-business applications, network topology, and safe remote access management. Progent's recovery team uses advanced workgroup tools to coordinate the complicated restoration process. Progent understands the urgency of working rapidly, tirelessly, and in concert with a client's management and IT staff to prioritize tasks and to put critical resources back online as fast as feasible.
  • Data recovery: The work required to recover data impacted by a ransomware attack varies according to the state of the systems, how many files are affected, and which restore techniques are required. Ransomware attacks can destroy key databases which, if not carefully shut down, may need to be reconstructed from scratch. This can apply to DNS and AD databases. Exchange and Microsoft SQL Server rely on Active Directory, and many ERP and other mission-critical applications are powered by Microsoft SQL Server. Some detective work may be required to find clean data. For example, undamaged Outlook Email Offline Folder Files may have survived on employees' desktop computers and laptops that were off line at the time of the assault. Progent's Altaro VM Backup experts can assist you to deploy immutable backup for cloud storage, enabling tamper-proof data for a set duration so that backup data cannot be erased or modified by any user including administrators. Immutable storage provides an extra level of security and restoration ability in the event of a ransomware breach.
  • Deploying modern AV/ransomware protection: ProSight ASM incorporates SentinelOne's behavioral analysis technology to offer small and mid-sized companies the benefits of the same anti-virus tools implemented by many of the world's largest enterprises including Walmart, Visa, and NASDAQ. By delivering in-line malware blocking, classification, containment, recovery and analysis in one integrated platform, ProSight ASM cuts total cost of ownership, simplifies administration, and expedites operational continuity. SentinelOne's next-generation endpoint protection engine incorporated in ProSight ASM was ranked by Gartner Group as the industry's "most visionary Endpoint Protection Platform (EPP)." Progent is a SentinelOne Partner, reseller, and integrator. Learn about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware defense with SentinelOne technology.
  • Negotiation with the threat actor (TA): Progent is experienced in negotiating ransom settlements with threat actors. This calls for close co-operation with the victim and the cyber insurance provider, if there is one. Services include determining the type of ransomware used in the attack; identifying and making contact with the hacker; verifying decryption capabilities; deciding on a settlement amount with the ransomware victim and the insurance provider; negotiating a settlement and schedule with the hacker; checking adherence to anti-money laundering (AML) sanctions; carrying out the crypto-currency payment to the hacker; receiving, reviewing, and using the decryptor tool; debugging decryption problems; creating a clean environment; mapping and reconnecting datastores to reflect exactly their pre-encryption state; and recovering computers and software services.
  • Forensic analysis: This activity is aimed at learning the ransomware assault's progress throughout the targeted network from beginning to end. This history of how a ransomware assault progressed within the network assists you to assess the damage and brings to light weaknesses in security policies or processes that need to be corrected to prevent later break-ins. Forensics entails the review of all logs, registry, Group Policy Object (GPO), AD, DNS, routers, firewalls, schedulers, and basic Windows systems to detect changes. Forensic analysis is usually assigned a high priority by the insurance provider. Since forensics can take time, it is critical that other key activities like operational resumption are performed concurrently. Progent maintains a large roster of information technology and data security professionals with the knowledge and experience required to perform the work of containment, business resumption, and data restoration without interfering with forensic analysis.
Progent's Background
Progent has provided online and onsite network services throughout the United States for over 20 years and has been awarded Microsoft's Gold Partner designation in the Datacenter and Cloud Productivity practice areas. Progent's team of subject matter experts (SMEs) includes consultants who have earned advanced certifications in foundation technology platforms including Cisco infrastructure, VMware virtualization, and popular distributions of Linux. Progent's cybersecurity experts have earned prestigious certifications such as CISM, CISSP-ISSAP, and CRISC. (Refer to certifications earned by Progent consultants). Progent also offers top-tier support in financial and Enterprise Resource Planning applications. This breadth of skills gives Progent the ability to salvage and integrate the undamaged parts of your information system following a ransomware assault and reconstruct them rapidly into a viable network. Progent has collaborated with top insurance carriers like Chubb to assist businesses recover from ransomware assaults.

Contact Progent for Ransomware System Restoration Services in Denver
For ransomware cleanup expertise in the Denver metro area, phone Progent at 800-462-8800 or see Contact Progent.

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