Fast Remote Help for Denver Colorado Computer Networks
Urgent Remote Help for Denver SystemsFor businesses located in Denver Colorado, Progent offers online technical support for computer systems powered by Microsoft Windows, Cisco, macOS and OS, or Linux technology. Progent's Microsoft Premier consulting experts have delivered remote support to companies in every state in the U.S. (Check out testimonials from Progent's clients.) Progent also can furnish the expertise of Cisco CCIE network specialists to solve challenging networking issues, as well as the services of CISA and CISSP-qualified security experts to handle high-level security architecture and diagnostic jobs.

Progent's remote support engineers offer exceptional value due to the fact that they have the real-world background and are equipped with the sophisticated technology needed to solve the majority of information system problems quickly. Efficient support reduces immediate expenses because service calls use up minimal billable consulting minutes. Online help also eliminates the cost of dispatching a consultant to your office. Your organization saves even more in incidental costs by reducing or avoiding system downtime and associated costs resulting from business disruption, disgruntled clients, idle employees, and distracted executives. Progent's extensive online consulting experience is especially valuable for organizations that are dependent on public clouds for critical infrastructure or applications like Microsoft Azure, Exchange Online, Amazon Web Service, Google Cloud Platform (GCP), or where on-premises IT support may not be useful.

Progent's pricing policy for remote help is designed to stretch your network support investment. Progent bills on a per-minute basis for telephone-based consulting, so you owe exclusively for the support that you receive. Unlike typical online support companies, Progent imposes no initialization surcharge or minimum fees. Progent's one-minute granularity and simple model for billing avoid situations where speedy. minor fixes manage to turn into substantial invoices. Progent's penchant for solving technical issues quickly means you saves money.

Progent's Online Consulting and Technical Support Services
Through years of experience, Progent has refined an arsenal of optimized technologies and field-tested processes that permit the highest level of effectiveness for online engineering help and repair for computer systems of any size. Progent offers protected VPN support for gateways from a variety of popular companies including Microsoft, Cisco, SonicWall and WatchGuard. Secure VPN technology enables the staff of Progent's online support team to link to your network remotely without breaching system security.

Progent's advanced customer support database system keeps thorough records describing the service that Progent's customers have been provided. Progent's authorized consultants have the benefit of the details of assistance provided to each client by every engineer. This archive of problems and repairs is stored as a quickly accessible support database that enables Progent's remote support professionals to share their knowledge with the whole team to make sure that the value of Progent's support improves daily. Progent's extensive list of accreditations and close associations with major technology companies such as Cisco and Microsoft open up additional massive support knowledge bases and permit priority access to vendors' internal support staff with the result that Progent's remote service experts can come up with the best resolutions in the least time.

Remote support services provided by Progent to companies in Denver Colorado include:

ProSight Subscription-based IT Services for Small and Mid-size Businesses
Progent offers a family of low-cost, flat-rate managed services designed to enable small and medium-size organizations to utilize the same cutting-edge IT solutions used by many of the world's top corporations. Progent's ProSight suite of IT management outsourcing services addresses all key facets of modern networking such as email content filtering, threat defense based on machine leaning, cloud-based backup and disaster recovery, network infrastructure monitoring and management, VM cloud hosting, and network asset documentation management. ProSight managed services offered by Progent include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) solution that incorporates SentinelOne's next generation behavior-based machine learning technology to guard endpoints as well as servers and VMs against new malware assaults such as ransomware and file-less exploits, which easily get by traditional signature-matching anti-virus products. ProSight ASM protects local and cloud resources and provides a unified platform to address the complete malware attack progression including protection, identification, containment, cleanup, and forensics. Key features include one-click rollback using Windows VSS and automatic system-wide immunization against new threats. Progent is a SentinelOne Partner. Learn more about Progent's ProSight Active Security Monitoring endpoint security and ransomware recovery powered by SentinelOne technology.

  • ProSight Enhanced Security Protection (ESP): Physical and Virtual Endpoint Protection and Microsoft Exchange Email Filtering
    ProSight Enhanced Security Protection services offer ultra-affordable multi-layer protection for physical servers and virtual machines, desktops, smartphones, and Exchange Server. ProSight ESP uses contextual security and modern behavior analysis for round-the-clock monitoring and reacting to security threats from all vectors. ProSight ESP provides two-way firewall protection, penetration alerts, device control, and web filtering through cutting-edge tools packaged within a single agent managed from a single control. Progent's data protection and virtualization experts can assist you to design and implement a ProSight ESP environment that meets your company's specific needs and that helps you demonstrate compliance with government and industry information security standards. Progent will assist you specify and configure security policies that ProSight ESP will enforce, and Progent will monitor your network and respond to alarms that call for immediate attention. Progent's consultants can also help you to install and verify a backup and restore system like ProSight Data Protection Services (DPS) so you can recover rapidly from a potentially disastrous security attack such as ransomware. Learn more about Progent's ProSight Enhanced Security Protection unified endpoint security and Exchange filtering.

  • ProSight Data Protection Services (DPS): Managed Backup and Disaster Recovery
    Progent has worked with advanced backup/restore product companies to produce ProSight Data Protection Services, a portfolio of management offerings that provide backup-as-a-service (BaaS). ProSight DPS products automate and monitor your backup operations and allow transparent backup and rapid restoration of vital files/folders, applications, system images, plus virtual machines. ProSight DPS lets your business recover from data loss caused by equipment breakdown, natural disasters, fire, malware such as ransomware, human mistakes, ill-intentioned insiders, or application bugs. Managed backup services available in the ProSight Data Protection Services product line include ProSight Ataro VM Backup, ProSight Ataro Office 365 Total Backup, ProSight DPS ECHO Backup using Barracuda dedicated storage, and ProSight MSP360 Hybrid Backup. Your Progent expert can help you to determine which of these fully managed services are best suited for your network.

  • Patch Management: Patch Management Services
    Progent's support services for software and firmware patch management offer businesses of all sizes a flexible and affordable alternative for evaluating, testing, scheduling, applying, and documenting updates to your ever-evolving information system. In addition to optimizing the security and functionality of your computer network, Progent's software/firmware update management services permit your IT staff to concentrate on more strategic initiatives and tasks that derive maximum business value from your network. Read more about Progent's software/firmware update management services.

  • ProSight Duo Multi-Factor Authentication: ID Confirmation, Endpoint Policy Enforcement, and Protected Single Sign-on
    Progent's Duo MFA managed services utilize Cisco's Duo cloud technology to defend against password theft by using two-factor authentication. Duo enables single-tap identity verification with Apple iOS, Android, and other personal devices. With 2FA, when you log into a protected online account and give your password you are asked to confirm who you are on a device that only you have and that uses a different ("out-of-band") network channel. A broad selection of devices can be utilized for this second form of ID validation such as a smartphone or watch, a hardware/software token, a landline telephone, etc. You may register multiple validation devices. For details about ProSight Duo identity validation services, refer to Duo MFA two-factor authentication services for access security.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam filtering service that uses the infrastructure of leading data security vendors to provide centralized control and world-class security for all your inbound and outbound email. The hybrid architecture of Email Guard integrates cloud-based filtering with an on-premises security gateway device to offer complete defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. The cloud filter serves as a first line of defense and keeps most unwanted email from making it to your security perimeter. This reduces your exposure to external attacks and conserves network bandwidth and storage. Email Guard's on-premises security gateway device provides a further layer of analysis for inbound email. For outgoing email, the on-premises security gateway offers anti-virus and anti-spam protection, DLP, and email encryption. The onsite gateway can also assist Exchange Server to track and protect internal email that stays inside your corporate firewall. For more details, see Email Guard spam and content filtering.

  • ProSight WAN Watch: Network Infrastructure Management
    Progent's ProSight WAN Watch is an infrastructure management service that makes it easy and inexpensive for smaller businesses to diagram, monitor, enhance and debug their connectivity appliances like switches, firewalls, and load balancers plus servers, client computers and other devices. Using state-of-the-art Remote Monitoring and Management technology, WAN Watch makes sure that infrastructure topology maps are kept updated, captures and displays the configuration information of almost all devices on your network, monitors performance, and sends alerts when problems are discovered. By automating time-consuming management and troubleshooting processes, ProSight WAN Watch can cut hours off ordinary tasks such as making network diagrams, expanding your network, finding appliances that require important updates, or identifying the cause of performance bottlenecks. Learn more details about ProSight WAN Watch infrastructure management consulting.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring Services
    ProSight LAN Watch is Progent's server and desktop remote monitoring service that incorporates advanced remote monitoring and management (RMM) techniques to help keep your IT system operating at peak levels by tracking the state of vital assets that power your business network. When ProSight LAN Watch detects an issue, an alert is sent immediately to your specified IT personnel and your assigned Progent consultant so all potential issues can be resolved before they can disrupt productivity Learn more details about ProSight LAN Watch server and desktop monitoring consulting.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
    With Progent's ProSight Virtual Hosting service, a small or mid-size business can have its critical servers and applications hosted in a protected Tier III data center on a high-performance virtual machine host configured and managed by Progent's network support professionals. Under Progent's ProSight Virtual Hosting service model, the customer owns the data, the operating system platforms, and the apps. Since the system is virtualized, it can be ported easily to a different hardware environment without requiring a lengthy and difficult configuration process. With ProSight Virtual Hosting, your business is not locked into a single hosting provider. Learn more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management
    ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to create, maintain, find and protect data about your network infrastructure, processes, business apps, and services. You can instantly find passwords or serial numbers and be alerted automatically about upcoming expirations of SSLs ,domains or warranties. By cleaning up and organizing your IT infrastructure documentation, you can eliminate as much as half of time thrown away looking for critical information about your network. ProSight IT Asset Management includes a centralized repository for holding and sharing all documents related to managing your network infrastructure such as standard operating procedures and How-To's. ProSight IT Asset Management also supports a high level of automation for collecting and relating IT information. Whether you're planning enhancements, doing regular maintenance, or responding to an emergency, ProSight IT Asset Management gets you the data you require as soon as you need it. Learn more about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a fast and low-cost alternative for small and mid-size organizations to get an unbiased assessment of the overall health of their information system. Based on some of the top remote monitoring and management (RMM) tools in the industry, and supervised by Progent's world-class team of information technology experts, ProSight Network Audits show you how well the deployment of your core network assets conform to leading practices. Both the Basic and Advanced versions of ProSight Network Audit services are available at a low, one-time cost and provide instant benefits such as a cleaner Active Directory (AD) system. Both versions also come with one year of advanced remote network monitoring and management. Benefits can include simpler management, improved compliance with government and industry security requirements, higher utilization of network resources, faster problem resolution, more reliable backup and restore, and increased uptime. Read more information about Progent's ProSight Network Audits network infrastructure assessment.

Progent's ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report is a low-cost service centered on a brief phone interview with a Progent backup/recovery expert. The fact-finding interview is intended to evaluate your company's ability to stop or recover rapidly after an attack by a ransomware strain such as Ryuk, WannaCry, NotPetya, or Locky. Progent will consult with you directly to gather information concerning your existing cybersecurity posture and backup/recovery system, and Progent will then deliver a written Basic Security and Best Practices Report document describing how you can follow industry best practices to deploy an efficient AV and backup system that aligns with your business needs. For additional information, visit Progent's ProSight Ransomware Preparedness Report Service.

Special Support Services Available from Progent
Progent offers the skills of world-class online consulting experts for contract IT projects. Progent's charges for longer-term development or consulting tasks are set based on the qualifications of the engineers involved. Progent's background in these special areas of computer technology enables customers to execute major initiatives economically and on schedule. Progent's project-based online engineering solutions include:

  • Help Desk Call Center Services
    Progent's Help Desk Call Center service offerings for businesses with environments that incorporate Windows, Cisco, macOS and OS X, or UNIX/Linux products include comprehensive Help Desk services, co-managed Helpdesk services, and Helpdesk operations consulting. Progent's Standard Help Desk Services provide smaller businesses a comprehensive solution that handles all facets of online Level 1 desktop technical support from initial requests through trouble ticket generation, screen sharing, progress tracking, problem solving, and reporting. Progent offers call desk services at a substantial discount off Progent's regular desktop service rates, and Progent can provide the additional option of rapid as-needed escalation to subject matter experts to handle complex issues.

    Progent's shared Help Desk services allow your IT organization to split the load for Help Desk support transparently between your IT staff and Progent's nationwide pool of seasoned desktop support engineers and matter experts (SMEs). Progent's Help Desk Co-management service is a collaborative support solution based on the leading PSA platform for managing end-user service requests, ticketing, responsibility, progress tracking, and metrics.

    Progent's Help Desk Call Center staff of veteran information technology professionals offers your clients in Denver Colorado quick contact with a dependable network service resource with substantial experience delivering phone consulting and online repair service for computer environments powered by Microsoft, Cisco, Apple macOS and OS X, or UNIX/Linux components. Progent's charter is to earn the Help Desk perception as a crucial contributor to business efficiency, and Progent's intent is to solve instead of just track technical issues.

  • Applications Services: Training, Development, and Problem Solving
    Progent's Applications Consulting staff can supply phone-based and in-depth consulting support and training in specific application areas that include ERP, MRP, custom financial systems, and Customer Relationship Management (CRM). Progent also can provide consulting expertise, custom programming, and training for Microsoft business applications such as CRM, MS Project, Office Word, and Microsoft 365 Excel. To read more information about Progent's consulting, custom development, and training offerings, visit Progent's Business Application Experts Services.

  • Unified and Automated Administration of Hybrid Cloud Environments
    Microsoft System Center centralizes and automates the administration of hybrid cloud networks through comprehensive support for Windows Server 2022, Windows 10 and Windows 11; seamless integration of multi-OS networks that incorporate Linux, Hyper-V and VMware; and expanded cloud support including tighter integration with Microsoft Intune for iPhone and Android smartphone management plus native integration with Microsoft Operations Management Suite (OSM) for cloud-based analytics. Progent's System Center consulting experts offer advanced remote and onsite expertise for all elements of System Center2including Operations Manager (SCOM), Configuration Manager (SCCM), Virtual Machine Manager (SCVMM), Data Protection Manager, Orchestrator, and Service Manager. Progent can help your business to plan and install a new deployment of Microsoft System Center2, extend or optimize an existing one, migrate efficiently from an earlier version of System Center, or debug your System Center environment.

  • Online Hybrid Network Monitoring Services
    Progent can deliver organizations in Denver Colorado online IT infrastructure monitoring and reporting by providing Microsoft System Center Operations Manager (SCOM) consulting. Progent can adapt SCOM to suit your business so your computer maintenance is proactive rather than reactive. By spotting potential trouble spots before they result in network outages, proactive monitoring can head off stressful and expensive information system crises. Progent can also assist with server and infrastructure monitoring utilities such as Nagios and MRTG Graphical Traffic Load Monitor to analyze UNIX, Linux, Solaris, or Apple macOS and OS X environments, Windows environments, or systems powered by a mix of platforms.
How Your Denver Business Can Contact Progent's Remote Support Experts
To get in touch with Progent about emergency phone-based expertise with Microsoft Windows, macOS and OS X, or Linux/UNIX environments, visit Progent's Urgent Phone-Based Help, telephone 1-800-993-9400, or visit Contact Progent. For offices and startups in Denver Colorado, Progent's phone-based computer support specialists can deliver professional and affordable IT help the instant your organization has to have it. Over 20 years of offering online repair services has led to Microsoft Partner status for Progent's consultants and has enabled Progent to develop world-class troubleshooting capability and to fine tune online access technology to repair IT problems rapidly while avoiding the cost and lost time associated with on-site service calls.

Even if your Denver company relies on a regular independent consultant or maintains an in-house organization that can handle day-to-day network issues, Progent's Microsoft and Cisco certified consultants can provide an easy and transparent remote expansion of your local resources for situations when your usual IT support personnel either lack the bandwidth or the knowledge to resolve sudden network emergencies or particularly complicated integration problems.

Details of Progent's Remote Network Support for Denver Colorado
Progent's phone support, remote repair, system security consulting, and system administration services offer companies in Denver Colorado unparalleled leverage for your IT investment. Whether you need one-time phone support and Internet-based network repair or ongoing Help Desk services and system management, Progent's experts can provide your company enterprise-level IT support while allowing you to avoid the expense and administration overhead of maintaining a large internal IT staff. Key features of Progent's online help services include:

How Is Progent Unique from Other Service Firms?
Progent is a Microsoft Certified Partner support firm and Progent's head count, breadth of IT background, fine tuned remote support tools, and understanding of corporate IT allow offices to escape the limitations associated with exclusive reliance on smaller service firms, individual freelance service providers, or limited in-house IT help.

Progent stands out by offering:

  • Best Practices
    Progent's staff of Microsoft and Cisco Certified experts average longer than ten years of hands-on professional experience, in the trenches of network service, executing a broad range of technical tasks for a large mix of businesses. Every Progent consultant shares a refined collection of personal best practices which are incorporated into shared leading practices standards that Progent instills in its support team. This ensures that you get not just expert IT help, but also a support engineer with proven methods for using computer knowledge to solve actual IT problems rapidly.

  • Value Pricing
    Progent's pricing policy is to charge for phone support and in-person help by the minute. Consequently, you pay only for delivered services. Progent does not demand a more expensive rate for off-hours or emergency service, and inside California or in areas where Progent provides on-premises support, Progent does not charge for travel except for urgent calls where on-site time is less than four hours. In addition, Progent imposes no initialization charge and requires no retainer for services delivered during normal working hours. Many service organizations impose substantial minimum payments or charge for each fifteen minutes or longer. Progent's one-minute granularity does away with big bills for quick fixes so you won't be forced to allow minor problems to fester.

  • Complete Records of Delivered Services
    Progent has created a sophisticated service reporting system that stores and organizes detailed documentation for all delivered services. Unlike many freelance consultants or small service organizations who provide minimal documentation or details of tasks performed, each service delivered by Progent is tracked by comprehensive documentation. Each Progent consultant has access to the service reports sent by each staff member to every client. The practice of documenting and archiving support records allows more effective support and avoids a variety of common problems such as when a support client is effectively held captive to a consultant who won't let go of the keys to the kingdom.

  • Remote Network Monitoring with Microsoft Operations Manager
    Progent is one of the only support firms to offer round-the-clock system tracking services powered by Microsoft Operations Manager. MS Operations Manager allows your network support to be proactive rather than reactive. By anticipating possible issues before they result in lost productivity, network monitoring can keep your IT network from painful and expensive availability disruptions.
How Does My Business Begin Getting Online Network Support from Progent?
To initiate Progent's Nationwide Remote Support offerings or to find out more about Progent's phone support programs, contact Progent at 1-866-PROGENT (866-776-4368) or go to Contact Progent. If you have an urgent need for network support, visit Immediate Network Support.

An index of content::

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    Progent's Microsoft-certified consultants can help you to prepare for, implement, and operate Microsoft System Center 2012 R2 Configuration Manager. Progent can assist you to upgrade efficiently to SCCM 2012 from an older device management solution or help you to modify your existing SCCM 2012 ecosystem to accommodate your evolving business requirements. Also, Progent can help you to build an infrastructure that fully supports SCCM by delivering expertise with related Microsoft technologies such as Active Directory Domain Services, SQL SSRS, and IIS.

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    For large organizations, Progent can leverage internal IT groups by providing world-class experience in deploying key Microsoft and Cisco technologies. Progent's certified professionals offer Enterprise Active Directory help, Exchange Server 2010 integration, SharePoint experience, and Microsoft SQL Server help. For the national or worldwide enterprise with branches, Progent can act as a seamless local supplement of corporate IT management. Progent's enterprise consulting services include company-wide security, remote branch office support, system design, Sarbanes Oxley conformance, project planning, and world-class service for multi-site office environments based on Enterprise Windows 2000. Progent can offer on-site engineers and technicians to assist with a site relocation or office move, or a system architect to assist with building or utilizing an Internet Data Center or Hosting Facility.

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    The current ASA 5500-X Series of firewalls with Firepower Services offer significantly more bang for the buck than Cisco's previous firewalls and have replaced the ASA 5500 and PIX 500 firewalls for new installations. Progent's Cisco-premier CCIE network experts can assist your company to manage your existing PIX or Cisco ASA 5500 security appliances or upgrade to ASA 5500-X firewalls with Firepower Services. Progent can also help your company to plan, integrate, tune, administer and troubleshoot firewall solutions built around Cisco ASA 5500-X firewalls with Firepower Services.

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    Progent's Microsoft certified professionals provide small and midsize businesses consulting services for Microsoft Forefront Threat Management Gateway and ISA Servers. Microsoft's Forefront TMG and ISA Servers include a full featured application-layer aware firewall that can protect your IT network from attack by outside and inside sources. Forefront Threat Management Gateway and ISA Server provide thorough inspection of Internet protocols such as HTTP, which enables these security platforms to uncover many attacks that can get by ordinary firewalls. The combined firewall and VPN architecture of Forefront Threat Management Gateway and ISA Server support stateful filtering and inspection of all VPN streams. ISA Servers are the mainstay of Microsoft's network security strategy, and Progent's Microsoft-certified experts and CISSP, CISA and CISM certified security consultants can help you strengthen your IT protection through expert planning and deployment of Forefront TMG and Microsoft ISA Servers. Progent's Microsoft engineers can assist you to configure Microsoft Forefront Threat Management Gateway 2010, manage and troubleshoot all versions of ISA Server, or migrate from ISA Server environments to Microsoft Forefront TMG.

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    Progent's Wi-Fi site survey and predictive modeling assist you to design, implement and debug a Wi-Fi LAN customized for your environment, providing you a wireless solution that delivers the reception, performance, density, Quality of Service, security, and roaming ability your company requires. Wi-Fi survey services from Progent include remote predictive modeling for designing a wireless network and onsite site survey services for validating, tuning, and debugging a functioning wireless network.

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    Progent's Microsoft-certified SharePoint 2019 and SharePoint Online experts can provide affordable remote and onsite expertise, software development, and technical support services for organizations of any size who want to migrate to SharePoint 2019 or SharePoint Online from earlier releases of SharePoint. Progent can assist customers design and execute an efficient upgrade to SharePoint 2019 on premises, SharePoint Online, or a hybrid network model that incorporates onsite and cloud-based infrastructure into a seamless information management system.

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    Progent's network professionals can assist you to analyze the possible advantages of Hyper-V-powered virtualization for your business, perform test implementations to validate Hyper-V's operation with your line-of-business software, evaluate your network and server infrastructure for optimal performance with virtual server solutions, help you in moving to Microsoft Windows Server 2008 and configuring Hyper-V, train your network management personnel to monitor and manage Hyper-V, offer world-class consulting help for improving the security of your virtual servers, establish and validate business continuity processes that maximize network availability, and deliver continuing consulting and technical support including affordable remote troubleshooting and turn-key Help Desk outsourcing.

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    Cisco Cisco Unified Communications Manager (CUCM), formerly named CallManager, functions as the core of Cisco's collaboration portfolio. Unified Communications Manager and Cisco Unified CM Express (CME) provide a modern IP-PBX by integrating closely with unified messaging apps that include Unified CM IM and Presence Service with Jabber support, Unity Connection for voicemail, Cisco Unified Mobility for Single Number Reach, and Cisco Contact Center Express (Unified CCX or CCX) for creating a highly automated customer contact solution. Progent's Cisco-certified network consultants offer efficient and budget-friendly remote and onsite expertise to assist organizations of all sizes to create and maintain CUCM deployments by providing Unified Communications Manager configuration and technical support consulting services that add maximum business value. Progent can help with any aspect of CUCM configuration and debugging in areas that include integrating Cisco Voice over IP phones and Video phones, reviewing dial plans, setting up SIP trunking and PSTN support, installing ISR routers with CUBE VoIP networking support, creating UCS server clustering systems for survivability, performance tuning, and integration with Microsoft Exchange Server and Skype for Business.

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    Progent's experienced Cisco IT security consulting professionals offer high-level PIX and ASA Firewall consulting services including architecture, integration, and support of Cisco firewall and Cisco security solutions. The PIX and ASA Series of Cisco firewalls delivers strong user and software policy enforcement, mutlivector attack protection, and secure connectivity services. Ranging from economical, plug-and-play desktop devices for small and home businesses to scalable gigabit products, Cisco PIX and ASA Firewalls offer advanced protection, high throughput, and high availability for IT systems of all sizes. PIX Firewalls and ASA Firewalls are based on a hardened, specially designed platform, eliminating possible OS-specific security gaps.

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    Microsoft Lync Server 2010 supports Instant Messaging, Presence, voice/video conferencing, desktop sharing, as well as VoIP and traditional public switched telephone network telephony. Microsoft Lync 2010 can enhance the functionality of Microsoft Exchange Server, SharePoint and Office desktop or cloud-based Microsoft 365 and streamlines administration via integration with Windows AD. Lync can also reduce expenses by eliminating Voice-over-IP hardware and subscription services, PBX systems, or legacy teleconferencing technology. Progent's Microsoft-certified unified communications experts offer remote and onsite support services to help your company to maintain and repair your existing Lync Server 2010 deployment or assess the advantages of upgrading from Lync to Skype for Business, which is Microsoft's renamed and revamped release of the product family. Progent can also assist your organization to design and carry out an efficient Skype for Business migration.

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    Progent's IT outsourcing services offer economical computer support for small organizations. Whether it involves designing system architecture, creating an internal Help Desk or outsourcing a one, rolling out an updated e-mail platform, monitoring your system, or building a web-based eCommerce solution, outsourcing your IT technical services can reduce costs and eliminate uncertainties, allowing network service expenses to increase in a more moderate and controlled fashion than is feasible by assembling a large, all-purpose in-house IT organization. Progent's Outsourcing White Paper and datasheets explain how Progent can enable you to build a secure and highly available network architecture for your vital business software based on Windows such as Office XP, Microsoft Office 2003, and Office 2000.

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    Progent uses an enterprise-class service reporting system that records and organizes complete documentation for all delivered services. Unlike many freelance consultants or local support organizations who offer scant documentation or details of services performed, every service provided by Progent is tracked by comprehensive documentation. Every Progent staff member has use of the support reports transmitted by each consultant to each customer. The practice of documenting and organizing support activity allows more efficient service and eliminates a variety of common problems such as when a support client is effectively held captive to a consultant who refuses to release the keys to the kingdom.

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    System Center 2016 delivers important improvements in the management of hybrid cloud environments through comprehensive integration with Windows Server 2016 servers, Windows 10 clients; unified management of multi-OS environments that incorporate various Linux distributions, Hyper-V and VMware vSphere; and expanded public and private cloud support such as tighter integration with Intune for iPhone and Google Android smartphone administration plus built-in integration with Operations Management Suite for cloud-enhanced analytics. Progent's Microsoft-certified consulting team offers advanced online and on-premises support for all elements of System Center 2016 including Operations Manager, Configuration Manager, Virtual Machine Manager, Data Protection Manager (SCDPM), Orchestrator, and Service Manager. Progent can assist organizations of any size to plan and configure a new deployment of System Center 2016, extend or tune an existing one, upgrade efficiently from a previous release of System Center, or troubleshoot your System Center solution.

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    Progent's Microsoft-Certified SQL consultants can provide an array of support services to assist small businesses to design, configure, manage, and troubleshoot MS SQL Server 2008 systems so that they get the optimum strategic benefit from this advanced RDBM platform. Also, Progent offers consulting expertise for network architecture, company-wide protection, and application programming to optimize the strategic advantage of your IT investment.

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