Fast and Affordable Remote Support for Denver Colorado IT Networks
Immediate Remote Consulting for Denver NetworksFor organizations located in Denver Colorado, Progent offers remote technical support for information systems based on any combination of Microsoft, Cisco, macOS and OS, or Linux/UNIX platforms. Progent's Microsoft Certified engineers have provided online troubleshooting to businesses in every state in the United States. (Refer to recommendations from Progent's customers.) In addition, Progent offers the expertise of Cisco CCIE-certified engineers to handle challenging infrastructure problems, as well as the services of CISSP-qualified cybersecurity experts to handle high-level security architecture and troubleshooting jobs.

Progent's online technical support experts offer exceptional leverage due to the fact that they have the practical experience and are equipped with the sophisticated technology necessary to resolve most information system issues rapidly. This reduces immediate expenses because service calls require fewer chargeable minutes. Online help also eliminates the cost of dispatching a consultant to your location. Your organization saves additionally in indirect expenses by reducing or eliminating network downtime and related costs resulting from business discontinuity, disgruntled clients, idle employees, and de-focused executives. Progent's extensive online consulting experience is especially helpful in environments that are dependent on public clouds for critical infrastructure or software like Azure, Microsoft 365 Exchange Online, Amazon Web Service, Google Cloud Platform, or where on-premises tech support may not be an alternative.

Progent's pricing policy for online support is structured to leverage your IT service investment. Progent charges per minute for telephone-based consulting, so you pay just for the support that you actually get. In contrast to many remote service firms, Progent requires no startup fee or minimum payments. Progent's per-minute billing unit and simple model for billing avoid situations where speedy. minor repairs somehow turn into big bills. Progent's penchant for disposing of technical issues efficiently means you saves cash.

Progent's Online Consulting and Troubleshooting Expertise
Through years of experience, Progent has refined an arsenal of optimized tools and field-proven methodologies that allow the highest level of efficiency for remote consulting and repair for IT networks of all sizes. Progent provides secure VPN support for gateways from a variety of popular vendors such as Microsoft, Cisco, SonicWall and WatchGuard. Protected VPN access allows the experts of Progent's Technical Response Center to interface to your company's computer system without violating corporate security.

Progent's proven service database system keeps comprehensive histories for all service that Progent's customers have been provided. Progent's staff engineers have the benefit of the details of all help delivered to every Progent client by every Progent engineer. This history of trouble tickets and fixes is organized as a conveniently searchable proprietary knowledge base that enables Progent's online technical experts to share their experiences with the whole team to make sure that the effectiveness of Progent's technical support improves over time. Progent's advanced accreditations and working associations with important industry leaders such as Cisco and Microsoft open up additional massive support knowledge bases and allow quick access to manufacturers' internal product engineers with the result that Progent's remote service experts can come up with the best resolutions promptly.

Online support available from Progent to clients in Denver Colorado include:

Progent's ProSight Fixed-price Managed Services for Small and Mid-size Organizations
Progent provides a family of budget-friendly, flat-rate services designed to allow small and medium-size businesses to benefit from the same best-of-breed technology used by some of the industry's leading corporations. The ProSight portfolio of network monitoring and management services addresses all critical aspects of information technology such as email content filtering, behavioral-based threat defense, cloud-based backup and disaster recovery, infrastructure monitoring and management, VM hosting, and network asset documentation management. ProSight managed services include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring is an endpoint protection solution that incorporates next generation behavior analysis tools to defend endpoint devices and servers and VMs against new malware assaults such as ransomware and email phishing, which easily evade legacy signature-matching anti-virus products. ProSight Active Security Monitoring safeguards local and cloud resources and provides a unified platform to manage the complete threat progression including blocking, detection, mitigation, remediation, and forensics. Key features include single-click rollback using Windows VSS and real-time system-wide immunization against newly discovered threats. Find out more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection: Physical and Virtual Endpoint Protection and Microsoft Exchange Filtering
    ProSight Enhanced Security Protection (ESP) services offer affordable in-depth security for physical servers and virtual machines, workstations, mobile devices, and Exchange Server. ProSight ESP uses contextual security and advanced heuristics for round-the-clock monitoring and reacting to security assaults from all vectors. ProSight ESP delivers two-way firewall protection, penetration alerts, endpoint control, and web filtering through cutting-edge tools incorporated within one agent managed from a unified control. Progent's data protection and virtualization consultants can assist your business to plan and configure a ProSight ESP deployment that addresses your company's specific needs and that helps you achieve and demonstrate compliance with government and industry information security standards. Progent will help you define and configure security policies that ProSight ESP will manage, and Progent will monitor your network and respond to alerts that call for immediate attention. Progent's consultants can also assist you to install and test a backup and restore solution such as ProSight Data Protection Services (DPS) so you can get back in business quickly from a potentially disastrous security attack like ransomware. Find out more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint security and Exchange email filtering.

  • ProSight Data Protection Services: Managed Backup and Recovery
    Progent has partnered with leading backup product companies to create ProSight Data Protection Services, a family of management outsourcing plans that provide backup-as-a-service (BaaS). ProSight DPS services manage and monitor your backup operations and allow non-disruptive backup and fast recovery of important files/folders, applications, system images, and VMs. ProSight DPS helps you recover from data loss resulting from hardware breakdown, natural disasters, fire, cyber attacks like ransomware, human mistakes, malicious employees, or application glitches. Managed services in the ProSight DPS portfolio include ProSight DPS Ataro VM Backup, ProSight Ataro Office 365 Backup, ProSight ECHO Backup using Barracuda purpose-built hardware, and ProSight DPS MSP360 Hybrid Backup. Your Progent service representative can help you to identify which of these fully managed services are best suited for your IT environment.

  • Patch Management: Software/Firmware Update Management Services
    Progent's support services for software and firmware patch management provide organizations of all sizes a versatile and cost-effective alternative for evaluating, validating, scheduling, implementing, and tracking updates to your ever-evolving IT system. In addition to maximizing the protection and functionality of your IT environment, Progent's patch management services allow your in-house IT team to focus on more strategic initiatives and tasks that deliver the highest business value from your information network. Learn more about Progent's software/firmware update management services.

  • ProSight Duo Two-Factor Authentication: Identity Validation, Endpoint Policy Enforcement, and Secure Single Sign-on (SSO)
    Progent's Duo MFA services incorporate Cisco's Duo technology to defend against stolen passwords by using two-factor authentication. Duo enables one-tap identity verification on iOS, Google Android, and other personal devices. Using 2FA, whenever you sign into a secured application and give your password you are requested to confirm your identity via a device that only you possess and that uses a different ("out-of-band") network channel. A broad selection of devices can be used for this second means of ID validation such as an iPhone or Android or wearable, a hardware/software token, a landline phone, etc. You may designate several verification devices. For more information about Duo identity authentication services, visit Duo MFA two-factor authentication (2FA) services for access security.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam filtering and email encryption service that incorporates the infrastructure of top data security companies to deliver web-based control and world-class security for all your inbound and outbound email. The hybrid structure of Progent's Email Guard integrates a Cloud Protection Layer with an on-premises gateway device to provide complete protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. Email Guard's cloud filter acts as a first line of defense and blocks the vast majority of threats from reaching your security perimeter. This reduces your exposure to external attacks and saves system bandwidth and storage space. Email Guard's onsite gateway device adds a further layer of inspection for inbound email. For outbound email, the on-premises gateway provides AV and anti-spam protection, DLP, and email encryption. The onsite security gateway can also help Microsoft Exchange Server to track and safeguard internal email that originates and ends within your security perimeter. For more details, see Email Guard spam and content filtering.

  • ProSight WAN Watch: Infrastructure Remote Monitoring and Management
    Progentís ProSight WAN Watch is an infrastructure monitoring and management service that makes it easy and inexpensive for smaller organizations to map, monitor, enhance and debug their networking appliances like switches, firewalls, and wireless controllers as well as servers, endpoints and other devices. Incorporating state-of-the-art Remote Monitoring and Management (RMM) technology, ProSight WAN Watch makes sure that network diagrams are always updated, copies and manages the configuration information of virtually all devices on your network, monitors performance, and generates alerts when issues are discovered. By automating tedious network management activities, ProSight WAN Watch can knock hours off ordinary tasks such as making network diagrams, expanding your network, finding devices that need important updates, or resolving performance problems. Find out more details about ProSight WAN Watch infrastructure management consulting.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring
    ProSight LAN Watch is Progentís server and desktop monitoring service that incorporates state-of-the-art remote monitoring and management (RMM) technology to keep your IT system running at peak levels by checking the state of vital assets that power your business network. When ProSight LAN Watch uncovers a problem, an alert is sent automatically to your designated IT management personnel and your assigned Progent consultant so any looming issues can be addressed before they can impact your network Find out more details about ProSight LAN Watch server and desktop remote monitoring services.

  • ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
    With ProSight Virtual Hosting service, a small business can have its key servers and applications hosted in a protected Tier III data center on a high-performance virtual host configured and maintained by Progent's IT support professionals. Under the ProSight Virtual Hosting model, the client owns the data, the OS software, and the applications. Because the environment is virtualized, it can be moved easily to a different hosting solution without a lengthy and difficult reinstallation procedure. With ProSight Virtual Hosting, you are not tied one hosting provider. Learn more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management
    Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to create, update, retrieve and safeguard data about your IT infrastructure, procedures, business apps, and services. You can quickly find passwords or serial numbers and be alerted about upcoming expirations of SSL certificates ,domains or warranties. By cleaning up and organizing your IT infrastructure documentation, you can eliminate up to 50% of time wasted trying to find vital information about your IT network. ProSight IT Asset Management includes a centralized repository for holding and collaborating on all documents required for managing your business network like recommended procedures and How-To's. ProSight IT Asset Management also supports a high level of automation for collecting and relating IT data. Whether youíre planning enhancements, doing maintenance, or responding to an emergency, ProSight IT Asset Management gets you the information you need when you need it. Learn more details about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a quick and low-cost way for small and medium-size businesses to obtain an unbiased evaluation of the overall health of their IT system. Based on a selection of the top remote monitoring and management tools in the industry, and supervised by Progent's world-class team of IT professionals, ProSight Network Audits help you see how closely the deployment of your essential infrastructure devices adhere to industry leading practices. The Basic and Advanced options for ProSight Network Audit services are available at a budget-friendly, one-time cost and provide immediate ROI like a cleaner Active Directory environment. Both versions also include one year of state-of-the-art remote network monitoring and management. Advantages can include simpler network management, improved compliance with information security regulations, more efficient utilization of network resources, faster troubleshooting, more reliable backup and recovery, and less downtime. Read more information about ProSight Network Audits IT infrastructure review.

Progent's ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report is an affordable service based on a phone discussion with a Progent information assurance consultant. The interview is designed to help assess your organization's preparedness to stop or recover rapidly after an assault by a ransomware strain such as Ryuk, WannaCry, NotPetya, or Hermes. Progent will work with you directly to gather information concerning your existing antivirus tools and backup platform, and Progent will then produce a custom Basic Security and Best Practices Report document describing how you can follow best practices to deploy a cost-effective security and backup environment that aligns with your business needs. For additional information, visit Progent's ProSight Ransomware Preparedness Report.

Special Consulting Programs Offered by Progent
Progent can provide the skills of seasoned online consulting experts for contract information technology projects. Billing charges for ongoing consulting tasks are determined according to the qualifications of the engineers involved. Progent's background in these important areas of information technology allows clients to execute critical initiatives economically and on time. Progent's special remote consulting services include:

  • Help Desk Support
    Progent's Help Desk programs for companies with networks based on Microsoft, Cisco, macOS and OS X, UNIX, or Linux technology include comprehensive Help Desk Call Center services, co-managed Help Desk support services, and Helpdesk operations consulting. Progent's Standard Help Desk Services provide small businesses a comprehensive service desk solution that handles all aspects of online Level 1 desktop support from initial requests through ticketing, remote desktop control, status tracking, problem solving, and reporting. Progent offers call desk services at a substantial discount off Progent's regular desktop service rates, and Progent can provide the option of fast on-demand escalation to subject matter experts to resolve the most problems.

    Progent's Help Desk consulting expertise can guide you in building an efficient new Help Desk Call Center or revamping your existing one, evaluating or modifying Help Desk Call Center application software to meet the special requirements of your corporation, or providing temporary online personnel to reinforce your in-house Help Desk Call Center team to handle high-demand situations like software migrations, major upgrades, or rolling out new applications.

    Progent's Call Center staff of seasoned information technology experts offers your workers in Denver Colorado rapid communication with an efficient support group with extensive background providing phone support and remote repair service for computer environments that incorporate Microsoft, Cisco, macOS and OS X, or UNIX/Linux products. Progent's charter is to give the Call Center the reputation as a crucial driver of business productivity, and Progent's goal is to resolve and not merely report IT problems.

  • Applications Services: Training, Programming, and Integration
    Progent's Applications Consulting Team can supply phone-based and in-depth engineering expertise and training in special business application fields including Enterprise Requirements Planning, MRP, accounting system customization, and Customer Relationship Management (CRM). Progent also can deliver consulting, customization, and training for Microsoft business applications including CRM, Office Project, Microsoft 365 Word, and Office Excel. To read more information concerning Progent's consulting, custom development, and education services, see Progent's Applications Experts Team.

  • Centralized and Streamlined Administration of Hybrid Cloud Environments
    System Center unifies and automates the management of hybrid cloud environments by offering comprehensive support for Windows Server 2022 servers, Windows 10 and Windows 11; seamless integration of mixed-OS environments that include Linux, Hyper-V and VMware vSphere; and expanded public and private cloud support including closer integration with Intune for Apple iPhone and Google Android smartphone administration plus native integration with Microsoft Operations Management Suite (OSM) for cloud-enhanced analytics. Progent's System Center consulting experts offer world-class remote and on-premises expertise for all elements of System Center2including Operations Manager, Configuration Manager, Virtual Machine Manager, Data Protection Manager (SCDPM), Orchestrator, and Service Manager (SCSM). Progent can assist organizations of any size to plan and install a new deployment of System Center2, extend or optimize an existing one, migrate smoothly from a previous release of System Center, or debug your System Center solution.

  • Online Hybrid Network Monitoring Support
    Progent can deliver organizations in Denver Colorado online hybrid network monitoring and reporting by providing Microsoft System Center Operations Manager (SCOM) consulting services. Progent can configure SCOM for your business so your IT maintenance is proactive rather than reactive. By uncovering potential problems before they expand into crashes, remote monitoring can minimize stressful and costly network crises. Progent can also assist with network monitoring products like Nagios and MRTG Graphical Traffic Load Monitor to troubleshoot UNIX, Linux, Solaris, or macOS and OS X networks, Microsoft networks, or networks based on a mix of platforms.
How Your Denver Business Can Contact Progent's Online Technical Support Experts
To contact Progent about emergency phone-based expertise with Windows, Apple macOS and OS X, or Linux networks, visit Progent's Nationwide Online Help, call 1-800-993-9400, or refer to Contact Progent. For businesses and startups in Denver Colorado, Progent's phone-based network support specialists can deliver expert and economical system support the moment your business has to have it. Long experience offering remote technical assistance has earned Microsoft Partner status for Progent's team of engineers and has enabled Progent to acquire world-class troubleshooting capability and to refine remote connectivity tools to repair computer problems rapidly while avoiding the cost and lost productivity associated with on-premises service visits.

Even if your Denver organization relies on a regular freelance support technician or employs an in-house IT staff that know how to deal with day-to-day network issues, Progent's Microsoft certified consultants can still offer a convenient and transparent remote expansion of your on-site resources for situations when your usual service personnel either don't have the bandwidth or the expertise to fix sudden network crises or especially complicated integration problems.

Details of Progent's Online Network Services for Denver Colorado
Progent's phone support, remote troubleshooting, system security consulting, and system administration services offer companies in Denver Colorado the greatest leverage for your support budget. Whether you require one-time telephone support and Internet-based troubleshooting or ongoing Help Desk call center support and network management, Progent's professionals can provide your company enterprise-level network support while permitting you to eliminate the cost and administration overhead of running a large in-house IT staff. Highlights of Progent's National Remote Support program include:

How Is Progent Different from Other Service Organizations?
Progent is a Microsoft Certified Partner consulting firm and Progent's head count, range of IT expertise, refined remote support tools, and understanding of corporate IT enable companies to escape the limitations of exclusive reliance on smaller service organizations, individual freelance consultants, or limited in-house resources.

Progent adds value by providing:

  • Best Practices
    Progentís staff of Microsoft and Cisco Premier consultants average more than a decade of real-world industry experience, in the trenches of IT service, performing a wide variety of IT tasks for a large array of clients. Every Progent support professional shares a proven collection of personal best practices which are combined into company-wide best practices training that Progent instills in its consulting team. This guarantees that you get not just world-class technical skills, but also a consultant with field-tested methods for applying technical knowledge to repair actual network problems rapidly.

  • Value Pricing
    Progent's pricing model is to bill for phone service and on-premises help by the minute. Consequently, you owe just for delivered support. Progent does not impose a higher rate for after-hours or urgent service, and within California or in regions where Progent offers in-person service, Progent does not charge for travel except for emergency support where on-site time is less than four hours. In addition, Progent imposes no initialization fee and asks no retainer for support services delivered during regular working hours. Many service organizations demand large minimum payments or charge for every fifteen minutes or longer. Progent's fine granularity does away with big invoices for fast repairs so you won't be tempted to permit less critical problems to fester.

  • Complete Records of Delivered Services
    Progent has created a sophisticated service reporting system that records and formats detailed documentation for all billed support activities. Unlike some independent consultants or small service organizations who offer scant documentation or details of tasks done, every service provided by Progent is tracked by full documentation. Every Progent consultant has use of the support reports sent by each consultant to every customer. The practice of documenting and organizing support activity allows more efficient support and avoids a slew of typical problems such as when a support customer is effectively held captive to a consultant who refuses to release the keys to the kingdom.

  • Remote Server Monitoring with Microsoft System Center Operations Manager
    Progent is one of the only IT service companies to offer round-the-clock network monitoring services powered by MS System Center Operations Manager. MS Operations Manager causes your computer support to be proactive rather than reactive. By uncovering potential issues before they result in lost productivity, system monitoring can keep your IT network from painful and expensive availability losses.
How Does My Business Begin Receiving Remote Technical Help from Progent?
To initiate Progent's Nationwide Remote Support offerings or to learn more about Progent's online support options, contact Progent at 1-866-PROGENT (866-776-4368) or see Contact Progent. If you have an urgent need for IT support, go to Immediate Technical Support.

An index of content::

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    Progent provides Windows 2003 Cluster Server expertise to help your organization utilize zero-downtime clustered servers designed to provide 24x7 uptime. Clustered Windows servers for high-availability systems include Microsoft Windows Cluster Server, SQL Server Cluster, and Exchange Cluster. By helping you plan high availability clustered server environments around Windows Server 2003 Cluster, Progentís Premier Windows professionals ensure that your fault-tolerant server clusters are set up to optimize the business advantage of your computer network.

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    Microsoft Dynamics Customer Relationship Management helps mid-market companies build positive customer interactions. Integrated Sales and Customer Service modules allow employees to share data to help promote selling success and offer consistent, efficient customer service. Progent can configure the optimal server and communications infrastructure, including local and offsite wireless connectivity, to support MS CRM, and Progent's Experts Team can supply your company with a certified MS CRM consultant who can show you how to integrate Microsoft Dynamics CRM with your marketing or customer service data.

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    Progent's Microsoft-certified consultants can assist businesses of all sizes to assess Windows 10 or to migrate to Windows 10 from an older version of Windows. Online and onsite evaluation and upgrade support for Microsoft Windows 10 offered by Progent's consultants include Return on Investment estimates, project supervision, application compatibility testing, test lab systems, Hyper-V virtualization strategies, Cloud and hybrid solutions, mobile device management and synchronization, telecommuter access, security and compliance, streamlined provisioning and administration, network infrastructure design, Wi-Fi support, business continuity planning, group and personal training for IT support personnel and end users, and post-migration Call Center support services.

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    Progent provides nationwide remote help and consulting services for businesses that operate macOS and OS X networks or whose IT systems feature a mix of Mac and Microsoft Windows products. Progent's engineers can provide macOS and OS X clients a variety of IT services including desktop assistance, upgrading to the current edition of macOS from legacy editions of Apple macOS or OS X, plus expertise with Mac applications. Progent's specialists in Apple technology can also assist your business with Apple iPhone and iPad integration and management, or moving to Apple's iCloud. Online technical support offers optimum leverage for your information technology dollar by extending client efficiency and limiting the time billed for network repair services. Sophisticated remote access technology and skilled service specialists and consultants combine to enable Progent to handle most network problems without wasting time and expense by traveling to your location. In most of situations your IT issues can be dealt with over the phone or through a combination of phone help and remote network analysis. Progent can offer the services of Cisco CCIE infrastructure experts and CISSP certified security professionals to help with the most challenging system issues.

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    Progent's Microsoft engineers can provide affordable remote support and development services to assist you to design, implement, manage, and troubleshoot Microsoft SharePoint 2010 installations that can feature web sites that can function as portals, extranets, document management tools, blogs, data warehouses, business information systems, enterprise-wide search, workflows, and other tools to promote and enhance information sharing. Progent can help you combine SharePoint 2010 with MS SQL Server and with third-party data sources as well as with Microsoft's popular office productivity applications like Office Excel, Word, Outlook, and Project. Progent can assist your business to migrate from earlier versions of SharePoint or move a multi-vendor mix of web technologies into a consolidated and easy-to-manage SharePoint 2010 solution.

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    Progent's Juniper Networks-certified NetScreen engineer can assist you to configure and integrate NetScreen 5200 and 5400 routers, upgrade from older NetScreen products to more current Juniper products, and troubleshoot network infrastructure problems in Juniper-only or mixed-vendor systems.

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    Progent provides small businesses a pair of low-cost network security evaluation scanning packages that provide, for a set fee, remotely managed inventory scans of your network security profile which are analyzed by professional security specialists who assess the data collected by the scan, present objective evaluations of your existing network security, and make recommendations for remediation. Progent offers two complementary network security inventory packages for external and internal security scanning that are priced to meet the budgets of small companies while delivering enterprise-class evaluations of your IT network's exposure to attack.

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    Barracuda Backup is an affordable, subscription-based backup/restore platform for small and mid-size organizations. A Barracuda Backup deployment can incorporate a custom-designed physical appliance manufactured by Barracuda or a virtual appliance with similar features but which utilizes your own storage infrastructure. Barracuda Backup safeguards critical business data produced on-premises, at one or more remote locations, or in the cloud. For disaster protection, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any site with a physical or virtual Barracuda appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consultants offer a wide range of consulting services to assist your business to plan, configure, manage and troubleshoot a backup and disaster recovery solution based on Barracuda Backup.

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    Progent's Computer Help Desk Outsourcing Support Services for PC desktop technical support are designed specifically for small businesses who need immediate access to a Help Desk Service Center with professional telephone support and effective escalation options but who must operate within a modest IT budget. Key components of Progent's Help Desk Outsourcing Support Services are Helpdesk Phone Support, Optional Remote Access Support, System Assessment, Expert Prioritization, Virtual Helpdesk Support, Per Minute Billing, and Help Desk Applications Recommendation and Deployment.

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    Progent's Intune consultants can assist your company to understand the business value of utilizing Intune for administering your portable devices including laptops, smartphones, and tablets powered by Windows, Apple iOS, and Android. Progent's Intune consultants can help you to define policies, plan and deploy pilot systems to evaluate the benefits of Microsoft Intune for your environment, install Intune across your IT ecosystem, combine Intune with SCCM for unified change management, and provide ongoing support for your Microsoft Intune deployment.

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    Microsoft has made a strong effort to enable seamless hybrid ecosystems that combine Microsoft 365 and local Exchange systems. This allows you to have specific mailboxes located at your corporate datacenter and other mailboxes resident on Microsoft 365. Progent's Microsoft-certified Exchange consultants can help you with any facet of designing, integrating and troubleshooting your hybrid Microsoft 365 Exchange Online deployment. Progent's Exchange specialists can deliver occasional support to help you resolve challenging technical bottlenecks and also offer extensive project management outsourcing or co-sourcing to ensure your hybrid Exchange initiative is completed on time and on budget.

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    Progent's Cisco-certified Wi-Fi technology experts can assist organizations to deploy, administer, and debug Cisco Wi-Fi products including Aironet and Meraki 802.11ac wireless access points plus Cisco's Wireless Network Controllers.

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    Progent has two decades of experience assisting small and medium-size companies to design, implement, optimize, administer, and troubleshoot computer networks that incorporate at-home workers.

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    Progent's expert support team can show you how to define and implement an efficient in-place Microsoft Exchange 2003 migration plan that avoids productivity downtime, reduces ongoing service demands, and makes your Exchange Server 2003 easy to administer. For complex multiple server or multi-location migrations, Progent offers the knowledge and experience to finish your project rapidly and economically. Progent's Exchange Server 2003 help, troubleshooting, and design offerings include assistance with the integration of outside vendor add-ons to Microsoft Exchange Server 2003 that are in keeping with your business goals.

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    If your company computer system mixes Linux technology technology with Windows, Progent can show you how to incorporate your servers into a unified environment that permits all your OS platforms to coexist for easy management, seamless dataflow, high dependability, enhanced throughput, and strong protection. Progent's UNIX/Linux and Windows coexistence support services include network infrastructure integration and support, consulting for Windows services for UNIX, online network monitoring and management, remote technical support and troubleshooting, on-site technical support, and Helpdesk outsourcing.

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    Microsoft System Center 2016 provides important enhancements in the management of hybrid cloud environments through comprehensive integration with Windows Server 2016 servers, Windows 10; unified management of heterogeneous environments that incorporate various Linux distributions, Hyper-V and VMware; and better cloud support including closer integration with Intune for iPhone and Android smartphone administration plus built-in integration with Operations Management Suite (OSM) for cloud-enhanced analytics and reporting. Progent's Microsoft-certified consulting team offers advanced remote and onsite expertise for all components of System Center 2016 including Operations Manager (SCOM), Configuration Manager, Virtual Machine Manager (SCVMM), Data Protection Manager, Orchestrator, and Service Manager (SCSM). Progent can assist your business to design and install a new implementation of System Center 2016, extend or tune your current one, migrate efficiently from an earlier version of System Center, or troubleshoot your System Center solution.

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    Progent's veteran team of IT consultants and subject matter experts have extensive experience delivering online and onsite assistance for organizations of any size who need to incorporate Android phones into their information systems so that mobile clients can be productive from virtually anywhere. Progent has the breadth of skills to solve technical problems that involve multiple vendors and that represent a mix of legacy and current information technology. Progent provides budget-friendly remote consulting to help you with any aspect of planning, implementing, managing and maintaining your BYOD solution. Progent can deliver occasional support to assist you to resolve particularly stubborn IT problems, or Progent can provide comprehensive project management services to help you complete major IT projects on schedule and within budget. Progent can assist with on-premises, cloud-centric, or hybrid network environments and can provide support for all major operating systems, applications, management tools and hardware infrastructure. Progent also offers specialized group or one-on-one training sessions to help you manage and use Android phones securely and productively.

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    Cisco Cisco Unified Communications Manager (CUCM or Unified CM), previously branded CallManager, is the core of Cisco's communications and collaboration solution. Unified CM and Unified Communications Manager Express (CME) offer an advanced IP-PBX by integrating closely with apps like Cisco Unified Communications Manager IM and Presence Service, Unity Connection for voicemail, Mobile Connect for Single Number Reach (SNR, and Cisco Contact Center Express (Unified CCX or CCX) for creating an advanced customer contact center. Progent's CCIE-certified consultants offer effective and budget-friendly online and on-premises support to assist businesses of any size to create and administer Unified CM environments by providing Cisco Unified Communications Manager configuration and troubleshooting consulting services that add maximum productivity. Progent's consultants can help with any aspect of Unified CM support and troubleshooting in areas such as integrating Cisco Voice over IP phones and Video phones, reviewing dial plans, setting up SIP trunking and PSTN support, deploying ISR G2 routers with CUBE VoIP networking support, designing Cisco UCS server failover solutions for high availability, performance tuning, and integration with Exchange Server and Skype for Business.

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    Progent's Cisco certified networking experts can help you to manage legacy PIX 500 or ASA 5500 firewalls or transition to Cisco ASA 5500-X security appliances. Progent can also assist you to set up, administer, upgrade and troubleshoot Cisco ASA 5500-X firewalls with Firepower Services.

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    Progent offers customers access to engineers who have been awarded some of the IT industry's most prized certifications. Progent thinks that customers deserve to know that their computer support providers have accredited training plus extensive practical experience so that Progent's clients can use Progent's service with trust. Often, vendor certifications like the Cisco Certified Internetwork Experts brings privileges for substantially superior vendor assistance than is available to uncertified consultants, enabling Progent to deliver customers a higher level of computer support. In other cases, recognized certifications such as CISSP or ISSEP for network security can help corporate customers to demonstrate compliance with regulatory requirements by engaging the services of accredited industry experts.

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    Progent's Cisco CCIE-certified SIP integration experts can assist you to design, integrate, maintain, troubleshoot and enhance Cisco's SIP (Session Initiation Protocol) connectivity technology and Cisco's CUBE-connected IP PSTN trunks and can provide cost-effective online or onsite support to assist companies to move efficiently to a modern unified communications ecosystem that delivers accelerated return on investment. Progent's certified Microsoft collaboration consultants can assist you to set up connections between Cisco's CUBE SBC and Microsoft's VoIP and IP video platforms such as Skype for Business Server and Lync for connectivity to a SIP PSTN trunk.

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    Fortinet FortiGate next-generation firewalls are leaders in offering best-in-class throughput for encrypted data inspection. Progent's Fortinet FortiGate firewall experts can assist you to deploy your Fortinet security appliances to safeguard your digital assets at the network perimeter, within the data center, at branches, and at the cloud edge.

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    Mid-sized businesses can derive all the advantages of Microsoft System Center Operations Manager and have quick availability of Progentís Microsoft and Cisco Premier Certified IT support experts. With Progent's economically priced IT service packages, medium-size businesses can select a basic co-sourcing service program built around System Center Operations Manager with server monitoring, proactive alerts, comprehensive system analysis, Help Desk Call Center, and online troubleshooting. For companies with mission-critical environments who need zero-downtime networking, Progent offers a complete 24x7 outsourcing solution. Progent offers expertise in System Center Operations Manager 2007 to provide mid-size business information systems enterprise-class reliability, protection and productivity.

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    Progent's UNIX family consulting services offer small companies and developers assistance with managing and supporting UNIX, Linux or Solaris systems that coexist with Microsoft-powered technology. Progent offers your organization access to UNIX consultants, consulting professionals certified by Microsoft and Cisco, and security specialists with CISM certification. This wide array of expertise provides you with a convenient one-stop consulting firm to help you create and maintain a secure and robust mixed-platform network and communications environment that supports UNIX and Microsoft coexistence by integrating Windows with major versions of UNIX including Apple macOS and OS X, Solaris, IBM AIX, HP-UX (Hewlett Packard UNIX), Berkeley UNIX (BSD), SCO UNIX and SGI/Irix or major Linux platforms such as RedHat Linux, SuSE, Debian-GNU and Mandrake.

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    Progentís Disaster Recovery/Business Continuity consultants offer in-depth experience assisting small businesses to reduce system downtime by providing cost-effective remote consulting services for disaster recovery/business continuity planning, high-availability network architecture, backup/restore solutions, and transparent maintenance. Progentís business continuity consultants can help you to plan and test a sensible business continuity plan that matches your business goals and IT budget. Progentís disaster recovery engineers can help you to design, deploy, and support resilient technologies including non-stop Internet connectivity, virtualization, clustering, network load balancing, continual online backup, and multi-location data centers.

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