Fast and Affordable Remote Troubleshooting for Denver Colorado Networks
Fast Phone Consulting for Denver SystemsFor companies located in Denver Colorado, Progent offers remote help for computer systems based on any mix of Microsoft, Cisco, macOS and OS, or Linux/UNIX platforms. Progent's Microsoft Premier engineers have delivered online support to businesses in all 50 states in the United States. (See testimonials from Progent's clients.) In addition, Progent can furnish the consultation services of Cisco CCIE-certified network specialists to solve challenging infrastructure problems, plus the assistance of CISA and CISSP-certified security experts to help with high-level security architecture and troubleshooting jobs.

Progent's remote support engineers provide excellent value because they possess the real-world background and have access to the advanced tools needed to solve most information system issues rapidly. Efficient support lowers direct costs because service calls accumulate minimal billable consulting minutes. Remote help also avoids the cost of dispatching an engineer to your site. Your organization benefits even more in indirect costs by reducing or avoiding system outages and associated losses resulting from business discontinuity, upset customers and vendors, unproductive employees, and de-focused management. Progent's extensive remote technical support experience is particularly helpful for businesses that are dependent on public clouds for vital network infrastructure or applications such as Azure, Microsoft 365 Exchange Online, Amazon Web Service, Google Cloud, or where on-premises support may not be useful.

Progent's billing model for remote support is designed to leverage your IT service investment. Progent bills by the minute for telephone-based consulting, so you are invoiced just for the support that you actually get. In contrast to typical online support companies, Progent requires no startup charge or minimum fees. Progent's per-minute billing unit and simple policy for pricing avoid situations where fast repairs manage to turn into large tabs. Progent's skill at disposing of problems quickly means you spends less cash.

Progent's Remote Consulting and Troubleshooting Expertise
Over time, Progent has fine tuned a set of optimized tools and field-proven processes which permit the highest degree of effectiveness for remote technical support and repair for computer systems of all sizes. Progent provides safe VPN support for VPN gateways from a variety of leading companies such as Microsoft, Cisco, SonicWall and Checkpoint. Protected VPN technology permits the consultants of Progent's remote service group to communicate with your company's environment remotely without violating network security.

Progent's advanced technical support database system stores comprehensive documentation of the service that Progent's clients have received. Progent's authorized consultants have access to the history of all help rendered to every client by any consultant. This history of trouble tickets and resolutions is organized as a conveniently accessible internal knowledge base that allows Progent's remote technical experts to share their experiences with the whole team to ensure that the efficiency of Progent's support grows over time. Progent's high-level certifications and close associations with key technology companies including Cisco and Microsoft make available other massive technical support databases and allow fast response from vendors' in-house engineering staff with the result that Progent's remote consulting specialists are able to determine the most efficient solutions in the least time.

Remote technical support services provided by Progent to companies in Denver Colorado include:

Progent's ProSight Subscription-based Managed Services for Small and Medium Size Organizations
Progent provides a selection of budget-friendly, fixed-price managed services designed to enable small and medium-size businesses to utilize the same best-of-breed IT solutions deployed by many of the world's leading enterprises. Progent's ProSight portfolio of network monitoring and management services covers all critical aspects of information technology such as email content filtering, security and compliance, cloud-based backup and disaster recovery, infrastructure management, VM hosting, and network resources documentation management. ProSight managed services include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring is an endpoint detection and response (EDR) solution that incorporates SentinelOne's cutting edge behavior analysis technology to guard endpoints as well as servers and VMs against new malware assaults like ransomware and email phishing, which easily escape traditional signature-matching AV products. ProSight Active Security Monitoring protects on-premises and cloud resources and provides a single platform to address the complete malware attack progression including filtering, detection, mitigation, remediation, and forensics. Top features include one-click rollback with Windows VSS and real-time network-wide immunization against new threats. Progent is a SentinelOne Partner, reseller, and integrator. Read more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware defense powered by SentinelOne technology.

  • ProSight Enhanced Security Protection: Endpoint Security and Exchange Filtering
    Progent's ProSight Enhanced Security Protection managed services offer ultra-affordable multi-layer security for physical servers and virtual machines, workstations, smartphones, and Exchange Server. ProSight ESP utilizes contextual security and advanced heuristics for continuously monitoring and reacting to cyber threats from all vectors. ProSight ESP offers two-way firewall protection, penetration alarms, endpoint management, and web filtering through cutting-edge tools incorporated within one agent managed from a unified control. Progent's data protection and virtualization experts can help you to design and configure a ProSight ESP environment that meets your company's unique requirements and that allows you prove compliance with government and industry information protection regulations. Progent will help you define and configure policies that ProSight ESP will manage, and Progent will monitor your network and respond to alerts that call for immediate attention. Progent's consultants can also assist you to set up and test a backup and disaster recovery solution such as ProSight Data Protection Services so you can recover rapidly from a potentially disastrous security attack such as ransomware. Find out more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint protection and Microsoft Exchange email filtering.

  • ProSight Data Protection Services (DPS): Managed Backup and Recovery
    Progent has partnered with leading backup/restore product vendors to create ProSight Data Protection Services (DPS), a selection of subscription-based management offerings that provide backup-as-a-service. ProSight DPS services automate and monitor your backup operations and allow transparent backup and rapid recovery of important files, apps, images, and Hyper-V and VMware virtual machines. ProSight DPS helps you protect against data loss resulting from equipment breakdown, natural disasters, fire, malware like ransomware, user error, malicious employees, or software glitches. Managed services in the ProSight Data Protection Services product line include ProSight DPS Altaro VM Backup, ProSight 365 Total Backup (formerly Altaro Office 365 Backup, ProSight DPS ECHO Backup based on Barracuda purpose-built hardware, and ProSight MSP360 Hybrid Backup. Your Progent service representative can help you to identify which of these fully managed services are best suited for your IT environment.

  • Patch Management: Patch Management Services
    Progent's managed services for patch management offer businesses of any size a flexible and affordable solution for evaluating, testing, scheduling, applying, and tracking updates to your ever-evolving information network. In addition to optimizing the protection and reliability of your computer network, Progent's software/firmware update management services permit your IT staff to concentrate on more strategic projects and tasks that derive maximum business value from your information network. Find out more about Progent's software/firmware update management support services.

  • ProSight Duo Two-Factor Authentication: Access Security, Endpoint Remediation, and Protected Single Sign-on
    Progent's Duo MFA service plans incorporate Cisco's Duo cloud technology to defend against compromised passwords by using two-factor authentication. Duo supports single-tap identity confirmation on Apple iOS, Android, and other out-of-band devices. With Duo 2FA, whenever you sign into a protected online account and enter your password you are requested to confirm your identity via a unit that only you have and that is accessed using a different network channel. A wide range of out-of-band devices can be used as this added means of ID validation such as an iPhone or Android or wearable, a hardware token, a landline telephone, etc. You can register multiple verification devices. For details about ProSight Duo identity validation services, visit Duo MFA two-factor authentication (2FA) services for access security.

  • ProSight Reporting: Real-time and In-depth Reporting for Ticketing and Network Monitoring Platforms
    ProSight Reporting is a growing suite of real-time and in-depth reporting plug-ins created to work with the industry's top ticketing and network monitoring platforms such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne. ProSight Reporting uses Microsoft Graph and utilizes color coding to highlight and contextualize key issues such as inconsistent support follow-through or endpoints with missing patches. By identifying ticketing or network health concerns clearly and in near-real time, ProSight Reporting improves network value, lowers management overhead, and saves money. For details, visit ProSight Reporting for ticketing and network monitoring platforms.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam and virus filtering service that uses the infrastructure of leading information security vendors to deliver web-based management and world-class security for all your email traffic. The hybrid structure of Progent's Email Guard managed service integrates cloud-based filtering with an on-premises gateway device to offer advanced protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. The Cloud Protection Layer acts as a first line of defense and keeps most threats from reaching your security perimeter. This decreases your exposure to inbound threats and conserves network bandwidth and storage. Email Guard's on-premises gateway device provides a further level of inspection for inbound email. For outgoing email, the local gateway offers anti-virus and anti-spam filtering, protection against data leaks, and email encryption. The on-premises gateway can also assist Microsoft Exchange Server to track and protect internal email traffic that originates and ends inside your security perimeter. For more details, see Email Guard spam filtering and data leakage protection.

  • ProSight WAN Watch: Infrastructure Remote Monitoring and Management
    ProSight WAN Watch is an infrastructure monitoring and management service that makes it easy and affordable for smaller organizations to map, track, reconfigure and troubleshoot their connectivity appliances like switches, firewalls, and load balancers plus servers, printers, endpoints and other devices. Incorporating state-of-the-art Remote Monitoring and Management technology, WAN Watch makes sure that network diagrams are kept current, copies and displays the configuration of almost all devices on your network, tracks performance, and sends notices when issues are discovered. By automating complex management and troubleshooting activities, WAN Watch can knock hours off common chores like making network diagrams, expanding your network, finding appliances that need important software patches, or identifying the cause of performance issues. Learn more about ProSight WAN Watch infrastructure monitoring and management consulting.

  • ProSight LAN Watch: Server and Desktop Monitoring
    ProSight LAN Watch is Progent's server and desktop remote monitoring managed service that uses advanced remote monitoring and management (RMM) techniques to help keep your IT system operating at peak levels by checking the health of critical computers that power your information system. When ProSight LAN Watch detects a problem, an alarm is transmitted automatically to your designated IT management personnel and your Progent consultant so all looming issues can be resolved before they can disrupt productivity Learn more about ProSight LAN Watch server and desktop monitoring consulting.

  • ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
    With Progent's ProSight Virtual Hosting service, a small business can have its critical servers and apps hosted in a protected fault tolerant data center on a fast virtual machine host configured and maintained by Progent's network support experts. Under the ProSight Virtual Hosting model, the customer owns the data, the operating system platforms, and the apps. Because the system is virtualized, it can be moved immediately to an alternate hardware solution without requiring a lengthy and difficult reinstallation procedure. With ProSight Virtual Hosting, your business is not tied a single hosting service. Find out more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Infrastructure Documentation and Password Management
    ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to create, maintain, retrieve and safeguard data related to your IT infrastructure, procedures, applications, and services. You can instantly find passwords or serial numbers and be warned automatically about impending expirations of SSLs or domains. By updating and organizing your IT documentation, you can save as much as half of time wasted searching for critical information about your IT network. ProSight IT Asset Management features a centralized location for holding and sharing all documents required for managing your business network like standard operating procedures and self-service instructions. ProSight IT Asset Management also offers advanced automation for gathering and relating IT information. Whether you're planning enhancements, doing regular maintenance, or responding to a crisis, ProSight IT Asset Management delivers the information you need when you need it. Learn more about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a quick and low-cost way for small and mid-size businesses to get an objective evaluation of the health of their information system. Based on some of the leading remote monitoring and management tools in the industry, and supervised by Progent's world-class team of IT experts, ProSight Network Audits help you see how closely the deployment of your essential infrastructure devices conform to industry leading practices. Both the Basic and Advanced versions of ProSight Network Audit services are available at a budget-friendly, one-time cost and deliver instant ROI like a cleaner Active Directory environment. Both also include one year of cutting-edge remote network monitoring and management (RMM). Advantages can include lower-cost management, improved compliance with information security regulations, more efficient utilization of network resources, quicker troubleshooting, more dependable backup and recovery, and higher availability. See more information about Progent's ProSight Network Audits network infrastructure assessment.

The ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report service is a low-cost service built around a brief phone discussion with a Progent information assurance expert. The fact-finding interview is designed to help evaluate your company's ability to stop or recover rapidly after an attack by a ransomware variant like Ryuk, WannaCry, NotPetya, or Locky. Progent will work with you personally to gather information concerning your current AV defense and backup platform, and Progent will then deliver a written Basic Security and Best Practices Report describing how you can apply best practices to deploy an efficient security and backup/recovery environment that aligns with your company's requirements. For details, refer to The ProSight Ransomware Preparedness Report.

Additional Consulting Programs Offered by Progent
Progent can provide the services of world-class remote consulting experts for contract IT programs. Progent's charges for longer-term consulting tasks are set based on the level of expertise of the consultants assigned. Progent's experience with these important areas of computer technology allows customers to complete major projects within budget and on schedule. Progent's special remote consulting services include:

  • Help Desk Support
    Progent's Help Desk Call Center support alternatives for businesses with networks that incorporate Microsoft, Cisco, macOS and OS X, or UNIX/Linux technology include comprehensive Help Desk Call Center services, shared Help Desk services, and Call Center operations consulting. Progent's Standard Help Desk Services offer small businesses a comprehensive solution that handles all aspects of remote desktop technical support from service requests through trouble ticket generation, screen sharing, status tracking, problem solving, and management reports. Progent provides help desk services at a substantial discount from Progent's normal Level 1 desktop support rates, and Progent offers the additional option of fast on-demand escalation to subject matter experts to handle complex problems.

    Progent's shared Help Desk services make it possible for your business to share responsibilities for Help Desk support seamlessly between your in-house IT staff and Progent's large roster of veteran desktop support technicians and subject matter experts. Progent's Help Desk Co-management service is a collaborative service desk solution built around the top PSA platform for handling service requests, ticket lifecycle, responsibility, progress tracking, and reporting.

    Progent's Call Center staff of seasoned information technology experts offers your clients in Denver Colorado quick assistance from a reliable support group with substantial background offering phone help and remote repair service for networks powered by Windows, Cisco, Apple macOS and OS X, UNIX, or Linux components. Progent's focus is to give the Help Desk Call Center the reputation as a crucial driver of business performance, and Progent's goal is to fix and not just document IT problems.

  • Applications Services: Training, Programming, and Integration
    Progent's Applications Consulting staff provides online advanced engineering expertise and education in special application areas including Enterprise Requirements Planning, Manufacturing Requirements Planning, custom programming for accounting packages, and Customer Relationship Management (CRM). Progent also can provide consulting, custom programming, and education for popular Microsoft business applications including Microsoft CRM, Microsoft Project, Microsoft 365 Word, and Microsoft 365 Excel. For more concerning Progent's consulting, programming, and education services, see Progent's Business Application Experts Team.

  • Unified and Automated Administration of Hybrid Cloud Environments
    System Center unifies and automates the administration of hybrid cloud environments through comprehensive integration with Windows Server 2022, Windows 10 and Windows 11; seamless integration of multi-OS networks that incorporate various Linux distributions, Hyper-V and VMware vSphere; and expanded cloud support such as tighter integration with Microsoft Intune for iPhone and Google Android smartphone administration plus built-in integration with Microsoft Operations Management Suite for cloud-enhanced analytics. Progent's System Center consultants can provide advanced online and onsite support for all elements of System Center2including Operations Manager, Configuration Manager, Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager (SCSM). Progent can help organizations of any size to design and install a new deployment of Microsoft System Center2, expand or tune an existing one, upgrade efficiently from an earlier version of System Center, or troubleshoot your System Center solution.

  • Remote IT Infrastructure Monitoring Support
    Progent can deliver businesses in Denver Colorado remote IT infrastructure monitoring by providing System Center Operations Manager consulting services. Progent can tune Operations Manager to suit your business so your IT maintenance is proactive rather than reactive. By exposing potential issues before they evolve into network outages, system monitoring can minimize stressful and expensive network breakdowns. Progent can also deploy network monitoring utilities like Nagios and MRTG Graphical Traffic Load Monitor to troubleshoot UNIX, Linux, Sun Solaris, or macOS and OS X systems, Microsoft systems, or networks based on a combination of OS platforms.
How Your Denver Business Can Contact Progent's Online Technical Support Professionals
To contact Progent about emergency online support with Windows, Apple macOS and OS X, or Linux/UNIX computer systems, visit Progent's Nationwide Remote Help, call 1-800-993-9400, or go to Contact Progent. For companies and new businesses in Denver Colorado, Progent's phone-based network support engineers are ready to provide effective and economical system help the instant your company has to have it. More than 20 years of providing remote technical assistance has led to Microsoft Partner certification for Progent's team of engineers and has allowed Progent to acquire world-class troubleshooting capability and to fine tune online connectivity tools to fix IT problems rapidly while eliminating the cost and lost productivity that comes with in-person service calls.

Even if your Denver organization relies on a regular independent consultant or maintains an in-house organization that know how to handle ordinary network issues, Progent's Microsoft certified consultants can still provide a convenient and transparent virtual expansion of your on-site resources in cases when your regular service personnel either lack the bandwidth or the experience to handle sudden system crises or especially complex integration projects.

Details of Progent's Remote Computer Support for Denver Colorado
Progent's phone help, remote repair, network security expertise, and network administration services give companies in Denver Colorado the greatest leverage for your IT investment. Whether you require occasional phone support and Internet-based troubleshooting or full-time Help Desk services and network administration, Progent's professionals can provide your office enterprise-level network support while allowing you to eliminate the cost and hassle of carrying a full-service in-house IT staff. Highlights of Progent's online help services include:

What Makes Progent Different from Other Service Organizations?
Progent is a Microsoft Certified Partner consulting company and Progent's number of employees, range of IT experience, refined remote support tools, and familiarity with corporate IT enable companies to avoid the pitfalls associated with excessive reliance on smaller consulting organizations, independent freelance consultants, or over-stretched in-house IT help.

Progent adds value by providing:

How Does My Business Start Receiving Online Computer Support from Progent?
To get started with Progent's Nationwide Remote Support services or to find out more about Progent's online support programs, call Progent at 1-866-PROGENT (866-776-4368) or refer to Contact Progent. If you have an urgent requirement for network support, visit Immediate Network Support.



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    Stealth penetration testing is a key component of any comprehensive IT system security plan. Progent's security professionals can run extensive intrusion tests without the awareness of your organization's internal network support staff. Unannounced penetration testing uncovers whether existing security defense systems such as intrusion incident warnings and event history monitoring are properly configured and actively observed. Progent can implement continuous automatic penetration testing to define your internal/external attack surface and to detect ways that exploitable vulnerabilities, improper configurations, harvested credentials, skipped patches, and unsound product defaults can be chained together by hackers into the multi-vector attacks common to the latest strains of ransomware.

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    SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.

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    Progent's Microsoft-certified consultants have over a decade of experience planning, implementing, enhancing and fixing Microsoft SCOM environments and can provide companies of all sizes expert online or onsite consulting services for System Center 2012 Operations Manager. Progent can assist your company to design an architecture for System Center 2012 Operations Manager servers that delivers the responsiveness and resilience required to watch over your datacenter effectively, whether your infrastructure are on-premises, in the cloud, or a mixed solution. Progent's SCOM consultants can also assist you to import and customize Microsoft SCOM 2012 management packs according to industry best practices for monitoring network infrastructure as well as both Microsoft and 3rd-party applications and services. Also, Progent can deliver responsive remote or onsite troubleshooting to help you to fix critical issues uncovered by Microsoft SCOM 2012.

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    Progent's Cisco certified wireless networking experts can provide economical online and onsite support for end-of-life and modern 802.11ac Aironet Wi-Fi access points (APs) and Progent can assist your business to plan and maintain Wi-Fi solutions that incorporate indoor and outdoor/industrial Aironet APs.

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    Progent provides network support for mid-size companies with 100 to 250 system users. The medium size business or work group has typically been an overlooked segment of the market for IT support services. The cost structures and service access practices of large outside support organizations make them excessively costly for the ordinary mid-size business or small medium business (SMB), which commonly has a modest information technology budget with which to support an IT network whose advanced technology and capability are often similar to the information systems of far larger enterprises. Progent's service delivery model, which takes full advantage of online support, virtual office infrastructure and 24x7 network monitoring, dramatically reduces the network maintenance costs of a small-medium business while providing the small organization with enterprise-level support from professional, IT experts with background in a wide array of midsized business network solutions. If your medium size organization or small business is looking for the quality of IT support appropriate by a mid-size organization without paying enterprise costs, contact Progent.

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    For custom application creation, Progent can supply programming experts to write line-of-business software in areas such as commercial transaction webs, web development, Microsoft Dynamics packages such as Great Plains Software accounting system, and specialized management reports based on Crystal Reports, Microsoft Access, or FRx Reports. Progent's experts can use Internet Information Services to create custom eCommerce solutions based on Microsoft ASP.NET. Also, Progent offers expertise in a wide array of custom software development platforms including SQL Server and Delphi. For custom e-Commerce programming, Progent also offers specialists in custom Microsoft Access, custom Microsoft Visual Basic, custom Excel, and any other specialized development powered by any Microsoft development platform.

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    Progent's Microsoft-certified consultants offer cost-effective online consulting and technical support services for Windows Server Essentials. Progent offers full-service project management to help you design and carry out an efficient move from Microsoft Windows Server Essentials to Microsoft 365 and other Microsoft Online platforms and services.

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    Progent's consultants offer macOS and Mac OS X users a range of services including workstation support, Apple macOS and OS X consulting, Mac co-existence with Windows networks, Microsoft Entourage and email expertise, network protection services, and one-on-one education. Progent can assist clients to upgrade to macOS from Mac OS X or other earlier versions of OS X and Progent can provide expertise with Apple Mac applications. Progent's specialists in Apple technology can also help you with Apple iPhone integration and iPad management, or migrating to Apple's iCloud. For computer networks based solely on macOS or OS X or for networks with a mix of Mac, Linux and Windows powered servers and desktops, Progent's Apple, Cisco, and Microsoft consultants have the background and depth to handle the complexity of planning, integrating and maintaining a network environment that is reliable, safe, fast and aligned with your company's objectives.

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    Progent can assist you to design a migration to Teams from Skype for Business or Lync Server and install, administer, and debug a cloud-based or mixed implementation of Teams. Progent can assist you to integrate Teams with Microsoft Office and Microsoft 365 apps, Exchange Online, SharePoint, and your phone system.

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    Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery expert who can help your business to contain the progress of an active ransomware attack. Call 800-462-8800

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    Progent's Microsoft and Cisco-certified network engineers can help your organization to assess the benefits of Microsoft Exchange 2010 for your business and can assist your IT staff to design and implement a smooth migration to Microsoft Exchange Server 2010 from Microsoft Exchange 2003 or Exchange 2007 Server that will offer fast ROI by improving your productivity, cutting the expense of equipment and service, simplifying management, and consolidating your key communications platforms.

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    Progent's Windows Server 2016 disaster recovery experts can assist you to design a disaster recovery solution built around Microsoft's most advanced Failover Clustering technologies such as Cluster OS Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for zero-data-loss Recovery Point Objective (RPO), Storage Spaces Direct for enterprise-class network-attached storage using low-cost equipment, VM Load Balancing for improving the speed and resilience of Failover Clusters while minimizing capital investment and operational expenses, and Cloud Witness for easy, economical creation of a stretch cluster quorum arbitration point.

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    Progent's software developers have worked for 20 years with .NET tools and the Visual Studio development system and are able to create or update .NET apps rapidly and at low cost.

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    Progent's ransomware consultants can help you to evaluate your ransomware defenses, monitor and protect your network, help with negotiating a settlement with a hacker, and rebuild an information system damaged by a ransomware cryptoworm like Ryuk, Maze, Sodinokibi, Netwalker, Snatch or Egregor.

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    Progent's Cisco Meraki wireless AP experts offer online and on-premises support services to assist businesses of any size to plan, deploy, manage, expand or troubleshoot Wi-Fi systems that include Cisco Meraki APs. Progent can assist your business to set up and support Meraki-based wireless networks for environments that can range from a telecommuter's home or a branch office all the way to a large campus or a nationwide enterprise. Progent can also assist you to integrate other Cisco products including switches, routers and ASA firewalls to build a cohesive network infrastructure that provides the same access, responsiveness, security compliance, ease of management and availability for wired and Wi-Fi users regardless of their mobility or device.

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    Progent can assist you to plan for, deploy, and operate System Center 2012 R2 Configuration Manager. Progent can assist you to upgrade efficiently to Configuration Manager 2012 from an older device and application management solution or help you to modify your existing SCCM 2012 ecosystem to support your changing IT requirements. Also, Progent can assist you to build an infrastructure that extracts the most value from SCCM 2012 by delivering expertise with related Microsoft platforms such as ADDS, SQL SSRS, and Internet Information Services.

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    Progent can assist your business in all facets of your upgrade to Exchange Server 2016 such as planning high availability (HA) architecture for an on-premises, cloud-based or hybrid deployment; licensing requirements for Exchange 2016 and Windows Server 2012 R2; moving mailboxes; Windows Hyper-V strategy; determining mass storage capacity required for your virtual machines (VMs), databases and log files; setting up hardware load balancing for high-availability CAS services; designing, configuring and testing Exchange and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint; preparing the firewall; resolving SSL issues; performing client remediation with Office desktop or Microsoft 365; and configuring Outlook on the web (formerly Outlook Web App).

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    Progent's Microsoft-certified consultants have 20 years of background designing, installing, and supporting email solutions for businesses in the and throughout the U.S. Progent offers affordable Microsoft Exchange Servers consulting services to ensure that your email system offers security, fault tolerance, easy connectivity for remote and wireless users, efficient administrative utilities, and productive integration with telecommunications. Progent provides consulting and support services for Exchange 2016 Server, Exchange 2013, Exchange 2010 Server, MS Exchange 2007 Server, Microsoft Exchange 2003 Server, and Microsoft Exchange 20000 Server. Progent can also help small or medium businesses to migrate to Exchange 2016 or Exchange 2013 Server.

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    Progent's Citrix-certified experts can assist your business to plan, install, manage, and support a virtual Windows application delivery and management solution based on Citrix XenApp. Progent's Cisco CCIE network consultants can show you how to optimize your network for delivering server and client-side applications, and Progent's remote datacenter support consultants can assist you to manage and support a remote datacenter that features high uptime, advanced security, and fast recovery.

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    Microsoft Dynamics GP/Great Plains accounting includes analytics and reporting capabilities that allow you to monitor all operations, sales and spending, and market patterns with integrated drill-down, query, and reporting capabilities. Progent's Dynamics GP/Great Plains reporting support expertise can help you design reports that allow you to analyze your business more completely, converting uncooked data into valuable management information. Progent is able to improve your reporting and analytics by offering Crystal Reports consulting, FRx help, and Microsoft Excel assistance. In addition to delivering reporting help, Progent can provide Microsoft .NET consulting, Microsoft SQL Server expertise, and application design with VBasic, XML and other development environments in order to deliver specialized business application development and eCommerce applications that integrate seamlessly with Microsoft Dynamics GP.

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    Microsoft SQL Server 2014 incorporates major improvements in critical areas such as performance, uptime, security, and cloud readiness. SQL Server 2014 is the first release of SQL Server that includes in-memory capability that works transparently with all types of applications including Online Transaction Processing (OLTP), enterprise data warehousing, and data analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can provide efficient online and on-premises consulting services that include system design, deployment, management, troubleshooting, and application development services to enable businesses of any size to realize maximum business value from their SQL Server 2014 investment.

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    Progent offers nationwide urgent phone support and consulting services for companies that run networks powered by versions of Linux or whose IT systems include a mix of Linux platforms/Linux and Microsoft Windows products. Online network consulting offers optimum return for your information technology dollar by protecting client productivity and shortening the time charged for computer analysis and repair. Sophisticated remote access technology and experienced technicians and engineers combine to enable Progent to solve the majority of network problems without squandering time and money by traveling to your location. In most of situations your IT problems can be remediated by telephone or via a mix of telephone support and remote access. Progent can put you in touch with Cisco certified CCIE network experts and CISA and CISM certified security professionals to help with the most difficult system issues.

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    Progent's expertise providing Microsoft .NET support and Microsoft SQL Server help, and Progent's programming experience with Microsoft VBasic, XML, and other developer tools enable Progent to create specialized mission-critical applications and eCommerce solutions that operate seamlessly with Dynamics GP Software. Progent's Microsoft Dynamics GP management reporting consultants can help you create reports that allow you to track your business more effectively, transforming raw information into useful insights into your company and customers.

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    Progent's high availability inter-site connectivity and 24x7 system connection engineers can help small companies create fault tolerant Interoffice connectivity by means of redundant networks with transparent failover. Progent's CCIE engineers can design and deploy high-availability Inter-office networks supported by non-stop EIGRP network routers or zero-downtime OSPF deployment of Cisco routers. Progent can demonstrate how redundant connections and transparent fail-over can provide economical non-stop interoffice connectivity.

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    Progent's support services for software/firmware update management provide organizations of all sizes a versatile and affordable solution for assessing, validating, scheduling, applying, and tracking software and firmware updates to your servers, such as scanners, network infrastructure appliances such as switches and Wi-Fi access points, and Internet-of-Things (IoT) devices such as alarms and health monitors.

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    • Computer Consultant Telecommuter Jobs
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    Progent is looking for a range of full-time employees including motivated MCSEs; system experts who have Cisco CCDP or CCIE credentials; and consultants for fault-tolerant network design with backgrounds in mobile connectivity, wireless integration, non-stop environments, business continuity solutions, data protection, and VMware technology. Progent is also seeking desktop support technicians, off-site service professionals, and CISSP or CISM accredited security consultants. We are also seeking veteran managers who can perform effectively in our high-growth, virtual office model. Progent works with freelance professionals with proven expertise and hands-on experience in high-demand IT areas beyond Progent's primary technical concentration. Our Experts Team employs independent consultants who can provide consulting and programming services for line-of-business solutions that include MRP, Enterprise Resource Planning, or Customer Relationship Management; possess in-depth knowledge of non-Microsoft platforms such as Linux, Apple OS, or Sun, or offer expert skills in technologies like telecom, web site development, Electronic Data Interchange, web commerce, or database management. Freelance consultants premier by us cooperate with our staff professionals to provide comprehensive solutions for small company networks.

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