Immediate Online Support for Denver Colorado UNIX or Linux SystemsFor small and midsize companies located in Denver Colorado, Progent provides help for computer systems based on UNIX or Linux or for networks that include a mix of UNIX-family systems and Microsoft Windows technology. Progent has provided remote troubleshooting to businesses in all 50 states in the United States. (See Progent's client testimonials). Progent also can furnish the expertise of CCIE-qualified network specialists for challenging infrastructure problems, plus the assistance of CISSP-certified security consultants to handle high-level security design and disaster recovery preparedness.

Progent's online technical support engineers represent exceptional value because they are equipped with the real-world background and the sophisticated tools to resolve most network issues rapidly. Efficient support reduces immediate expenses because solutions accumulate fewer chargeable minutes. Remote support also eliminates the expense of dispatching an engineer to your site. Your company benefits even more with incidental expenses by minimizing or avoiding system outages and related losses due to business disruption, upset clients, unproductive employees, and distracted executives.

Progent's billing policy for online help is structured to get the most out of your IT service investment. Progent bills per minute for telephone-based consulting, so you are billed just for the support that you actually get. In contrast to typical online support firms, Progent requires no service activation charge or minimum fees. Progent's one-minute billing unit and simple policy for pricing eliminate situations where quick repairs manage to turn into big tabs. Progent's skill at disposing of problems efficiently results in your business saving cash.

Progent's Online Technical Support Technologies
Through years of experience, Progent has fine tuned an arsenal of optimized tools and field-proven processes that ensure the highest degree of efficiency for online technical support and troubleshooting for small and midsize company information systems. Progent offers protected VPN support for VPN gateways from multiple popular vendors such as Microsoft, Cisco, Juniper, Netscreen and Checkpoint. Protected VPN technology permits the experts of Progent's online support team to access your network without compromising corporate security.

Progent's advanced technical support reporting application stores detailed records of the support that Progent's clients have been provided. Progent's authorized service personnel have access to the history of all help provided to every Progent customer by every engineer. This history of anomalies and fixes is structured as a conveniently exploitable proprietary database that enables Progent's remote technical experts to communicate their knowledge with the whole team to make sure that the effectiveness of Progent's technical support improves over time. Progent's high-level certifications and close associations with important technology companies such as Cisco and Microsoft permit access to additional extensive support databases and permit priority response from vendors' in-house support staff so Progent's online service experts can arrive at optimal solutions promptly.

Start Receiving Remote UNIX/Linux, Sun Solaris, or Apple macOS and OS X Network Assistance from Progent
To get started with Progent's remote services in Denver Colorado or to learn more about Progent's phone support programs, contact Progent at 1-866-PROGENT (866-776-4368) or visit Contact Progent. If your company has an urgent need for network help, visit Immediate Emergency Support.

Remote Support Services Provided by Progent
Progent's phone-based support professionals possess advanced credentials in a comprehensive set of technologies. This broad range of technical skills enables Progent's consultants to manage virtually any crisis likely to crop up in a small or midsize business network. Certificates earned by Progent engineers in UNIX/Linux platforms include Sun Solaris SCNA, Red Hat RHCE, Red Hat RHCT, Apple ACSA, Support Professional (ACSP), and Technical Coordinator (ACTC). Cisco credentials owned by Progent service engineers include Cisco CCIE in Routing and Switching and Voice, plus Cisco Certified CCNP, Network Associate, Security Professional (CCSP), Voice Professional (CCVP), and Design Associate.

To support customers with mixed-operating system networks, Progent also provides the skills of consultants who have high-level Microsoft credentials including Microsoft Certified Systems Engineer, Desktop Support Technician, and Solution Developer (MCSD). Progent's security engineers include Certified Information Security Manager (CISM) Engineers, CISSP-certified cybersecurity specialists, and Information System Security Architecture Professional consultants.

Remote support services provided by Progent to companies in Denver include:

  • UNIX/Linux, Solaris, and macOS and OS X Expertise
    Progent's UNIX/Linux, Solaris, and Apple macOS and OS X remote support services cover a broad array of computer technology including network architecture, email systems, system and process security, UNIX/Linux and Microsoft Windows coexistence, VMware technologies for server hardware economization and simplified administration, and migration from legacy applications to the latest MS Windows or Linux-powered solutions. Progent's group-based approach to resolving technical problems enables quick escalation, if necessary, to engineers with task-relevant experience to tackle challenging scenarios. This expedites repair of critical problems, reduces network downtime, and cuts support costs.

    Progent's UNIX/Linux support engineers can provide urgent remote assistance for resolving anomalies affecting UNIX/Linux networks powered by popular variants of UNIX including:

    • macOS and OS X
    • Sun Solaris
    • IBM AIX Operating System
    • HP-UX
    • BSD
    • SCO UNIX
    • SGI/Irix
    Major Linux variants for which Progent can provide expert support include:
    • RedHat
    • SUSE
    • Debian GNU/Linux
    • Slackware

  • Contact a Cisco Certified Internetwork Expert (CCIE) for High-level Network Troubleshooting
    Cisco Infrastructure Consultants for Denver ColoradoThe Cisco Certified Internetwork Expert credential is the premier recognition for network infrastructure engineers, and certifies a person's networking knowledge at the master level. CCIEs know how to resolve even the most intractable problems surrounding network infrastructure planning, deployment, maintenance, protection, and problem solving. CCIEs work closely with Cisco's internal product support engineers in analyzing anomalies with Cisco IOS Software network administration tools and developing alternate approaches or identifying software patches. CCIEs offer exceptional value because their deep experience permits them to solve even the most complex problems rapidly. In common instances, less seasoned engineers can struggle for hours or days with identical problems that a CCIE can fix in a few minutes. Few consulting providers make CCIEs available to assist small and mid-size companies. Progent offers quick telephone access to a CCIE so you can receive immediate assistance for severe network infrastructure problems that are crippling business efficiency but are beyond the experience of your regular computer service resources. Progent's Cisco CCIE engineers can communicate with your network using sophisticated remote troubleshooting technology to provide quick, secure, and economical analysis and repair. Progent's Cisco CCIEs can provide expertise in the entire range of Cisco's industry-leading family of networking products such as PIX 500 Series Firewalls and ASA 5500 Series Firewalls, the Catalyst Firewall Services Module (FWSM), secure broadband and integrated services routers, Aironet wireless access points, Cisco Meraki cloud-managed access points, VoIP systems, Catalyst Series switches, as well as VPN technology.

  • Authorized Microsoft Windows Expertise
    MS Windows Support for Denver ColoradoProgent's Microsoft-expert online support experts can provide computer repair and consulting support for the complete line of Microsoft server platforms. Progent is a Microsoft Certified Partner and can provide your company the expertise of support engineers who can assist you with a wide variety of platform support such as Windows Server 2012 R2 integration, Windows Server 2008 R2 set up, Microsoft Exchange 2019 Server integration, MS Exchange Server 2016 migration, Microsoft Exchange Server 2013 configuration, Exchange 2010 management, SharePoint Server 2016 migration expertise, SharePoint 2019 planning and integration, Microsoft Teams configuration help, Skype for Business Server migration support, Microsoft Lync Server integration and Microsoft Communications Server troubleshooting, Microsoft Forefront TMG management and ISA Server 2006 migration, MS SQL Server 2019 integration expertise, Microsoft SQL Server 2017 consulting, SQL Server 2016 migration and programming, and SQL Server 2014 consulting, Systems Center Operations Manager (SCOM) resource monitoring, Project Server planning, Small Business Server 2011 consulting, and Windows 2012 R2 Essentials cloud integration.

    Progent also can deliver a broad range of remote PC desktop services such as Microsoft Windows 7 migration help, moving to 64-bit workstation software, configuring Microsoft Office 2010, and automating PC desktop image creation.

  • CISSP and ISSAP Premier System Security Specialists
    CISSP Certified Network Security Experts for Denver ColoradoProgent's accredited CISSP and ISSAP network security engineers can provide a variety of system protection solutions that can improve the immunity of your UNIX/Linux, Solaris, Mac or Windows environment against attacks or help you to clean up quickly following a serious breach. Security support services available from Progent cover comprehensive network security analysis utilizing tools such as GFI LANguard Network Security Scanner, AMAP Application Scanner, and products from Metasploit and Nikto; rapid recovery from virus and worm assaults; configuring firewalls; designing secure techniques for off-site and mobile communication; guarding your messaging infrastructure from viruses, spam and directory harvest attacks; and managing round-the-clock network monitoring.

  • Hybrid Cloud Solutions
    Azure Integration ConsultantsProgent offers expert online support to help businesses of all sizes connect their information networks with popular public cloud platforms such as Azure and Amazon AWS. Progent can help your IT team to design and administer cost-effective environments that support Windows and Linux systems and applications in either cloud-based solutions or in hybrid architectures that seamlessly combine local resources along with public clouds. To help you to integrate public clouds with networks, Progent offers a range of cloud integration services that include Microsoft 365 integration solutions with on-premises installations of Exchange, Azure enterprise hybrid cloud solutions, Amazon AWS hybrid cloud integration support, Amazon Web Marketing Service development and troubleshooting, and Google Cloud Platform integration consulting. Progent has over two decades of experience delivering advanced consulting services remotely, and Progent can help you successfully carry out your cloud integration initiatives on schedule and within your budget.
Special Support Services Offered by Progent
Progent can provide the skills of world-class remote consulting professionals for special IT projects that small companies frequently request. Progent's rates for longer-term development or consulting projects are determined according to the qualifications of the engineers involved. Progent's background in these important fields of information technology allows clients to execute major initiatives economically and on time. Progent's project-based online engineering solutions include:
  • Help Desk Call Center Support
    Progent's Call Center support programs for small businesses with networks that incorporate UNIX/Linux, Sun Solaris, Apple macOS and OS X, Cisco, or Microsoft technology include full-service Help Desk outsourcing, Virtual Helpdesk support services, and Help Desk process consulting. Progent's Standard Call Center services are well suited for small businesses who lack the resources to assemble and manage an internal Help Desk but who need quick communication with an efficient Help Desk with proficient telephone assistance as well as the technical depth to escalate the most challenging tasks to high-level engineers.

    Progent's Help Desk Co-management services allow your business to split responsibilities for Help Desk services transparently between your in-house IT team and Progent's nationwide pool of veteran technical support technicians and subject matter experts. Progent's Co-managed Help Desk service is a collaborative support solution based on the leading professional services automation platform for managing service requests, ticketing, accountability, progress tracking, and metrics.

    Progent's Help Desk consulting support can guide you in establishing an efficient new Help Desk or enhancing your existing one, evaluating or customizing Help Desk Call Center application software to meet the particular requirements of your corporation, or adding occasional online staff to reinforce your existing Help Desk Call Center resources to deal with demanding scenarios like software transitions, mass updates, or rolling out new applications.

    Progent's Call Center staff of veteran network professionals offers your clients in Denver Colorado quick communication with an efficient network service resource with years of experience providing telephone-based help and remote repair service for IT systems based on UNIX/Linux, Sun Solaris, macOS and OS X, Cisco, or Microsoft technology. Progent's charter is to earn the Help Desk perception as a significant contributor to company performance, and Progent's goal is to fix rather than just track network problems.

  • Business Applications Services: Training, Custom Development, and Integration
    Progent's Applications Experts staff can supply phone-based professional consulting support and education in special application areas such as ERP, MRP, custom programming for accounting packages, and CRM. Progent also can provide consulting expertise, custom development, and training for popular Microsoft applications such as CRM, Microsoft Office Project, Office Word, and Office Excel. To find out more information about Progent's consulting, custom programming, and training offerings for UNIX, Linux, Solaris, macOS and OS X, or Microsoft applications, visit Progent's Applications Experts Team.

    Progent's Mac experts can nurture the imaginative elements of Macintosh computing by providing remote consulting support and education in imaging, audio, and video. Progent's consultants offer assistance in a variety of Macintosh creative tools such as Photoshop, Adobe Illustrator, InDesign, QuarkXPress, MOTU Digital Performer, Apple Final Cut Pro, Apple Motion, and After Effects. Progent's Mac experts can also assist you with special procedures like capturing or digitizing audio/video or establishing an audio/video post production studio.

    Online Network Monitoring Support
    Progent offers businesses in Denver Colorado online network and server monitoring support centered around Microsoft System Center Operations Manager IT infrastructure monitoring, customized by Progent to suit your business so that your computer support is proactive and automated. By anticipating possible problems before they grow into crashes, system monitoring can ward off inconvenient and costly service failures. Progent can also use server and infrastructure monitoring tools such as Nagios and MRTG to analyze UNIX, Linux, Solaris, or Apple macOS and OS X networks, Microsoft Windows environments, or environments based on a mix of platforms.

How Your Denver Colorado Company Can Contact Progent's Remote Support Professionals
To get in touch with Progent about urgent phone-based support with UNIX/Linux, Solaris, or Apple macOS and OS X networks, go to Progent's Nationwide Online Help, phone 1-800-993-9400, or visit Contact Progent.

Denver Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Denver Metro Area.

Onsite IT Consulting
Progent locations in Denver Metro Area

City Address Phone Link
Aurora Clock Tower Square, 14201-14291 E 4th Ave
Aurora, CO 80011
United States
(720) 577-6500 Aurora Network Support Services
Broomfield 11001 West 120th Ave, Suite 400
Broomfield, CO 80021
United States
(720) 666-6553 Broomfield Network Support Services
Centennial 7173 S. Havana St, Suite A600
Centennial, CO 80112
United States
(720) 961-4447 Centennial Network Support Services
Denver 1515 Wynkoop St, Suite 360
Denver, CO 80202
United States
(720) 263-4433 Denver Network Support Services

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