UNIX, Linux, Sun Solaris, Mac OS X Phone-based Support Services for
Denver Enterprise Information Network Systems
For small companies located in Denver Colorado, Progent provides support for computer systems powered by UNIX, Linux, Sun Solaris, or macOS and OS X or for environments that include a mix of UNIX-family systems and Microsoft platforms. Progent has provided online support to businesses in all 50 states in the United States. (Refer to Progent's client testimonials). In addition, Progent offers the consultation Cisco CCIE network specialists for complex connectivity issues, plus the services of CISSP and CISM-certified security consultants to handle high-level security design and business continuity preparedness.
Progent's online technical support engineers offer excellent leverage due to the fact that they have the real-world background and the sophisticated technology to resolve the majority of network issues rapidly. This reduces immediate costs because service calls accumulate fewer chargeable consulting minutes. Online help also avoids the cost of dispatching an engineer to your location. Your organization benefits additionally with indirect expenses by minimizing or avoiding system downtime and associated costs stemming from business discontinuity, disgruntled clients, unproductive workers, and distracted management.
Progent's pricing policy for online help is designed to maximize the impact of your IT service investment. Progent bills per minute for phone consulting, so you are billed exclusively for the services that you receive. Unlike typical remote service companies, Progent asks for no startup fee or minimum fees. Progent's one-minute billing unit and clean policy for pricing do away with situations where quick fixes somehow turn into large tabs. Progent's skill at disposing of technical issues quickly results in your business saving money.
Progent's Online Support Technologies
Through years of experience, Progent has refined a collection of optimized technologies and field-tested methodologies which allow the maximum level of effectiveness for remote technical support and troubleshooting for small and midsize company information networks. Progent offers safe Virtual Private Network support for gateways from multiple leading companies such as Microsoft, Cisco, Juniper/NetScreen, Netscreen and Watchguard. Secure VPN technology permits the experts of Progent's online support team to interface to your company's system remotely without breaching system security.
Progent's powerful customer support reporting application keeps thorough records for all service that Progent's customers have received. Progent's staff service personnel have access to the records of assistance rendered to every Progent customer by every consultant. This history of anomalies and responses is stored as a quickly searchable support knowledge base that permits Progent's remote support experts to share their knowledge company-wide to make sure that the effectiveness of Progent's technical support improves daily. Progent's high-level certifications and working associations with important industry leaders such as Cisco and Microsoft make available other massive technical support databases and permit quick response from vendors' in-house support staff with the result that Progent's online consulting specialists are able to find the best resolutions in the least time.
Start Receiving Online UNIX/Linux, Solaris, or macOS and OS X Technical Help from Progent
To access Progent's remote support in Denver Colorado or to learn more about Progent's online support programs, call Progent at
Online Technical Services Offered Progent
Progent's remote support experts offer credentials in a comprehensive array of disciplines. This breadth of technical skills permits Progent's engineers to address virtually any emergency that may occur in a small or midsize business network. Certifications earned by Progent engineers in UNIX-family technologies include Sun Certified Network Administrator, Red Hat Certified Engineer (RHCE), Red Hat Certified Technician (RHCT), Apple Certified System Administrator, Apple Certified Support Professional, and Apple Certified Technical Coordinator. Cisco certifications owned by Progent technical support engineers include Cisco Certified Internet Expert in Routing and Switching and Voice, plus Cisco Certified Network Professional (CCNP), Network Associate (CCNA), Security Professional (CCSP), Voice Professional, and Design Professional.
To help businesses with multi-OS networks, Progent also provides access to engineers who have high-level Microsoft certifications including Microsoft Certified Systems Engineer, Desktop Support Technician, and Solution Developer (MCSD). Progent's security experts include Certified Information Security Manager consultants, CISSP network security specialists, and Information System Security Architecture Professional engineers.
Phone-based technical support services Offered by Progent to clients in Denver include:
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UNIX, Linux, Solaris, and Apple macOS and OS X Expertise
Progent's UNIX/Linux, Sun Solaris, and macOS and OS X remote consulting services address a wide range of information technology such as network architecture, email solutions, network and operational security, UNIX and Microsoft Windows integration, VMware technologies for server consolidation and easy administration, and transitioning from legacy applications to current Microsoft Windows or Linux environments. Progent's team-oriented approach to solving technical issues promotes quick escalation, if necessary, to engineers with task-relevant expertise to tackle challenging scenarios. This accelerates solutions of urgent problems, minimizes lost productivity, and cuts support costs.Progent's UNIX and Linux consultants can offer emergency online help for troubleshooting anomalies affecting UNIX/Linux systems based on popular versions of UNIX such as:
- Apple macOS and OS X
- Solaris
- IBM AIX OS
- HP-UX (Hewlett Packard UNIX)
- BSD
- SCO
- Silicon Graphics IRIX
- RedHat Linux
- SUSE Linux
- Debian GNU/Linux
- Slackware Linux
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Contact a Cisco Certified Internetwork Expert for Complex Infrastructure Troubleshooting
The Cisco Certified Internetwork Expert (CCIE) credential is the premier accreditation for network infrastructure engineers, and certifies a person's networking skills at the expert level. Cisco qualified CCIEs can resolve the most complex issues occurring in network planning, installation, administration, protection, and troubleshooting. CCIEs work on a privileged basis with Cisco's in-house product support engineers in analyzing problems with Cisco IOS network management tools and coming up with workarounds or locating program updates. CCIEs provide exceptional cost-effectiveness since their deep experience allows them to fix even the most intractable problems quickly. In many cases, less experienced service providers can wrestle for many hours or days with identical tasks that a CCIE can fix in minutes.
Few consulting firms make Cisco CCIEs available to help small and medium sized companies. Progent offers quick phone contact with a Cisco-qualified CCIE so your company can get urgent assistance for serious network problems that are crippling worker efficiency but are beyond the comfort zone of your regular computer maintenance resources. Progent's Cisco CCIE engineers can connect to your network via the latest on-line support technology in order to perform fast, secure, and affordable diagnosis and remediation.
Progent's Cisco CCIEs can provide assistance with the complete line of Cisco's market leading family of connectivity products such as PIX 500 Firewalls and ASA 5500 Series Firewalls, the Catalyst Firewall Services Modules, secure broadband and integrated services (IS) routers, wireless access points, Meraki cloud-managed access points, VoIP systems, Catalyst family switches, as well as Virtual Private Network (VPN) products.
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Certified MS Windows Experts
Progent's Microsoft-premier online support experts can deliver computer repair and consulting support for all Microsoft server technologies. Progent is a Microsoft Partner and can offer your organization the assistance of consulting engineers who can assist you with a wide variety of platform support services including
Windows Server 2012 R2 integration,
Windows Server 2008 set up,
MS Exchange 2019 deployment,
MS Exchange 2016 planning and deployment, Exchange 2013 consulting,
Microsoft Exchange 2010 monitoring and support,
SharePoint Server 2016 migration consulting,
SharePoint 2019 design and configuration, Microsoft Teams configuration help, Microsoft Skype for Business migration support, Lync Server 2013 management and Office Communications Server troubleshooting, Forefront Threat Management Gateway 2010 administration and ISA Server migration, MS SQL Server 2019 planning and deployment consulting, Microsoft SQL Server 2017 expertise, SQL Server 2016 integration and development, and SQL Server 2014 consulting,
Systems Center Operations Manager (SCOM) system monitoring,
Project Server and Server Online planning,
Small Business Server 2011 consulting, and
Windows 2012 R2 Essentials cloud integration.
Progent in addition can deliver a wide array of remote PC desktop support services such as Windows 7 migration support, preparing for to 64-bit workstation applications, configuring Microsoft Office 2010, and automating PC desktop image creation.
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CISM and CISSP Certified System Security Experts
Progent's accredited CISSP and ISSAP security engineers can provide a variety of security solutions to improve the immunity of your UNIX, Linux, Solaris, Mac or Microsoft Windows environment against attacks or help you to recover rapidly after a damaging penetration. Security solutions available from Progent cover in depth security analysis utilizing utilities such as GFI LANguard, EEYE Vulnerability Scanner, and products from Metasploit and Hydra; quick recovery from malicious assaults; integrating firewalls; building secure techniques for remote and mobile access; defending your messaging infrastructure from spam and directory harvest attacks; and initiating round-the-clock network monitoring.
- Hybrid Cloud Solutions
Progent offers expert remote support services to help companies of any size integrate their networks with leading public cloud platforms including Azure and Amazon Web Services (AWS). Progent can help your it team to design and administer cost-effective environments that can include Windows and Linux systems and apps in both cloud-only systems or in hybrid network models that utilize local IT assets along with cloud services. To assist you to incorporate public cloud services with networks, Progent can provide a variety of public cloud integration services such as Office 365 integration with on-premises Exchange, Microsoft Azure enterprise hybrid cloud integration, Amazon Web Services (AWS) hybrid cloud migration, Amazon Web Marketing Service (WMS) development and debugging, and Google Cloud planning and integration consulting. Progent has more than two decades of experience providing high-level consulting expertise remotely, and Progent can help you complete your cloud integration projects on schedule and within your budget.
Progent can provide the skills of world-class remote consulting professionals for contract projects that small businesses frequently need. Billing rates for ongoing consulting tasks are set according to the qualifications of the consultants assigned. Progent's background in these special fields of information technology enables customers to complete major projects economically and on schedule. Progent's project-based remote consulting services include:
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Call Center Support
Progent's Help Desk Call Center service options for small and midsize businesses with environments based on UNIX/Linux, Solaris, Apple macOS and OS X, Cisco, or Microsoft products include full-service Help Desk outsourcing, Virtual Helpdesk support services, and Call Center process consulting. Progent's Standard Help Desk Call Center support services are designed for small businesses who don't have the budget to assemble and manage an in-house Help Desk Call Center but who require fast communication with an efficient Call Center with proficient phone assistance as well as the technical depth to escalate the most challenging trouble tickets to high-level consultants.Progent’s Help Desk sharing services make it possible for your IT organization to split the load for Help Desk support transparently between your in-house IT team and Progent's nationwide pool of veteran technical support technicians and subject matter experts. Progent’s shared Help Desk service is an advanced service desk solution based on the top PSA tool for handling end-user service requests, ticket lifecycle, accountability, progress tracking, and reporting.
Progent's Help Desk Call Center consulting services can assist you in creating an effective new Help Desk or enhancing your existing organization, evaluating or customizing Help Desk software to handle the unique requirements of your company, or adding occasional online personnel to reinforce your internal Help Desk Call Center team during demanding events such as software transitions, mass updates, or installing new business software.
Progent's Help Desk Call Center team of veteran network experts gives your computer users in Denver Colorado fast communication with an effective technical support resource with substantial background delivering phone support and remote repair service for IT systems based on UNIX, Linux, Solaris, macOS and OS X, Cisco, or Microsoft technology. Progent's mission is to earn the Call Center perception as a solid driver of business productivity, and Progent's target is to solve instead of merely track IT issues.
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Business Applications Services: Education, Programming, and Troubleshooting
Progent's Applications Experts Group can supply remote and in-depth engineering expertise and education in specific business application fields that include Enterprise Requirements Planning, MRP, custom financial systems, and Customer Relationship Management (CRM). Progent also can provide consulting expertise, customization, and education for Microsoft business applications such as CRM, Microsoft Office Project, Microsoft Office Word, and Excel. For more on Progent's expertise, custom development, and training offerings for UNIX, Linux, Sun Solaris, Apple macOS and OS X, or Microsoft applications, refer to Progent's Applications Experts Team.Progent's Mac experts can promote the creative facets of Mac systems by offering remote help support and education in imaging, sound, and motion video. Progent's support professionals offer expertise in a large selection of Apple Mac creative tools such as Photoshop, Illustrator, InDesign, QuarkXPress, MOTU Digital Performer, Final Cut Pro, Apple Motion, and After Effects. Progent's Mac experts can also assist you with specific projects like capturing or digitizing audio/video or establishing an audio/video production lab.
Remote Network and Server Monitoring Support
Progent can provide companies in Denver Colorado remote network monitoring support centered around Microsoft System Center Operations Manager IT infrastructure monitoring, customized by Progent for your business so your computer support is proactive and automated. By exposing looming issues before they grow into full-scale emergencies, system monitoring can minimize inconvenient and costly network crises. Progent can also assist with system monitoring utilities like Nagios and MRTG Graphical Traffic Load Monitor to diagnose UNIX, Linux, Solaris, or macOS and OS X environments, Microsoft environments, or networks powered by a combination of platforms.
To get in touch with Progent about urgent online assistance with UNIX, Linux, Solaris, or macOS and OS X computer systems, visit Progent's Nationwide Online Help, call
Denver Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Denver Metro Area.
| City | Address | Phone | Link |
| Aurora | Clock Tower Square, 14201-14291 E 4th Ave Aurora, CO 80011 |
(720) 577-6500 | Aurora Network Support Services |
| Broomfield | 11001 West 120th Ave, Suite 400 Broomfield, CO 80021 |
(720) 666-6553 | Broomfield Network Support Services |
| Centennial | 7173 S. Havana St, Suite A600 Centennial, CO 80112 |
(720) 961-4447 | Centennial Network Support Services |
| Denver | 1515 Wynkoop St, Suite 360 Denver, CO 80202 |
(720) 263-4433 | Denver Network Support Services |
An index of content::
24x7 Microsoft Partner Support Consultants
Microsoft Partner Information Technology Consulting Company
Progent is a Microsoft Certified Partner with accredited competencies that include Advanced Infrastructure Solutions and Information Worker Solutions. Microsoft Certified Partners represent the most successful organizations who receive the top customer satisfaction and are afforded the tightest operational relationship with Microsoft. The understanding, capabilities, and commitment needed to achieve the level of Microsoft Certified Partner benefits Progent's customers by enabling Progent to offer your business more complete solutions for your information system.
Private Cloud Services Services
Private Cloud Solutions Consultancy
Progent's Private Cloud Hosting and Management outsourcing provides comprehensive hosting of a small or mid-size organization's servers in a solution that gives the maximum degree of availability and expandability and is in addition easy to move to any data center. Progent's Private Cloud Hosting services are built upon proven virtualization platforms that allow small businesses with multi- platform environments to save dramatically on the expense of capital equipment, infrastructure support, and network administration while achieving enterprise-class fault tolerance and an unmatched level of vendor independence.
After Hours System Center MOM Consulting
Consultant Services System Center MOM
Small to middle size businesses can now get all the advantages of Microsoft Operations Manager 2007 and also have quick access to Progent’s Microsoft and Cisco certified IT support experts. With Progent's economically priced IT service packages, mid-size businesses can select a simple co-sourcing service program built around Microsoft System Center Operations Manager 2007 with network monitoring, reporting, Help Desk and online troubleshooting or a complete 24x7 outsourcing solution. Progent offers expertise in Operations Manager 2007 to provide small and midsize company networks world-class availability, security and performance.
Amazon EC2 mobility Reporting
Outsourced Programming Amazon EC2 instances
Progent can provide affordable online support to help companies to access Amazon Web Services (AWS) cloud services including Elastic Compute Cloud (EC2) for virtual server hosting, Amazon S3, and Amazon Glacier. Progent can help your IT team with every aspect of Amazon AWS migration and troubleshooting including needs analysis, readiness assessment, system design, testing, configuration, centralized administration, performance tuning, software license management, disaster recovery mechanisms, and security.
Services ransomware protection
ransomware removal and restore Technology Professional
Progent's seasoned ransomware recovery consultants can help your business to restore a network damaged by a ransomware virus like Ryuk, WannaCry, Hermes, or MongoLock.
SQL Development
SQL Server Capacity Planning Programming Firm
Microsoft SQL Server 2005 delivers indispensable, standardized tools to computer experts as well as to information workers, lessening the complexity of designing, integrating, administering, and accessing enterprise data and analytical programs in environments ranging from mobile devices to enterprise data systems. The sophistication and integration demands of Microsoft SQL Server 2005 call for an IT consulting firm with real-world expertise and wide knowledge in designing and deploying data-driven, end-to-end business technology solutions. The experience of Progent's Microsoft-certified technical team, with an average of over 10 years of professional work supporting Microsoft technology, assures you success in designing, configuring and managing Microsoft SQL Server 2005 applications that are seamlessly integrated with the Microsoft .NET platform.
Whitepapers Small Business IT Outsourcing
IT Co-sourcing Whitepaper
Progent’s IT outsourcing services provide budget-friendly network support for medium-size businesses. Whether it includes planning system architecture, creating an internal Help Desk or outsourcing a one, rolling out a new email system, monitoring your network, or developing an on-line business solution, outsourcing your IT engineering services can reduce expenses and minimize risks, permitting IT support budgets to increase in a more moderate and controlled manner than is possible by amassing a bulky, all-purpose in-house IT staff. Progent’s Outsourcing White Paper and flyers explain how Progent can enable you to create a protected and highly available network architecture for your vital Windows-based applications including Windows Server 2008, Exchange Server 2007, and SQL Server 2008.
ISP Service Plan Selection Consultant
After Hours Metro Ethernet Technology Professional
Progent offers access to the affordable services of online Internet connectivity experts to assist your organization to evaluate or update your ISP services so your Internet access solution meets your business requirements. Support services available from Progent's engineers include evaluation of your current bandwidth use, carrier and plan analysis and selection, network provisioning, and overseeing a seamless switchover to a different carrier and/or service arrangement. Network provisioning can include optimizing existing routers and switches and configuring additional ones, implementing firewalls, and designing fault-tolerant Border Gateway Protocol configurations.
Remote Server Management Services
HP Lights-Out 100c Remote Management Card Consult
Remote server management cards give network managers complete control over a server without the requirement for an on-site visit. Through these server management cards, all console screen information plus keyboard and mouse functionality are exported to an off-site session to a support expert who can be located anywhere in the world. Progent's Microsoft and Cisco certified consultants can assist you to plan, deploy, and manage a fault-tolerant company network that incorporates remote management cards and Progent can utilize these remote management cards to deliver low-cost off-site technical assistance. Progent is familiar with a number of remote server management cards such as Aten IP9001 remote server management cards, American Megatrends MegaRAC remote management cards, Dell remote server management cards, HP Lights-Out 100c remote server management cards, and Peppercon eRIC remote management cards.
Engineers Internal Security Inventory
External Security Scan Specialist
Progent offers two ultra-affordable service bundles intended to allow small companies to receive an impartial security evaluation from a certified security consultant. With Progent's External Security Inventory Checkup, a security engineer runs an extensive examination of your network from beyond your firewall to determine possible weaknesses in the security posture you expose to the public. With Progent's Internal Network Security Inventory Checkup, a security expert runs a network scan from a secure computer inside your firewall to evaluate your exposure to inside threats. The two security inventory services are set up and run from a protected remote site.
Anti-Spam Help and Support
Antispam Consulting
E-Mail Guard is a complete solution for blocking spam and viruses. E-Mail Guard addresses the security and management of corporate email by offering continually updated spam and virus filtering, policy administration, content testing, and defense against email-borne DHA and DDoS attacks. E-Mail Guard also includes tracking, administration and analysis tools plus outgoing email filtering to help you repair your e-mail system and define and enforce company security policy.
Juniper Junos Network and Security Manager Network Security Evaluation
information Systems Audit Juniper Junos Network and Security Manager
Progent's Juniper Networks-certified network consultants can assist you to design and implement Juniper Firewall/VPN platforms, optimize and support your network infrastructure, and upgrade efficiently from discontinued devices to current versions. Progent's Junos OS engineers can provide expertise with Juniper's premier network operating system to help you to simplify the administration and strengthen the security of your Juniper VPN appliances and firewalls. Progent also has broad background supporting Juniper's NetScreen OS and ScreenOS software platforms and can help organizations maintain networks that incorporate a mix of Juniper's OS platforms.
Technical Support Microsoft SQL Server 2014
MCSE Expert Certified SQL Server 2014 and Hyper-V Technology Consulting Services
Microsoft SQL Server 2014 incorporates significant improvements in critical areas such as speed, availability, compliance, and cloud integration. Microsoft SQL Server 2014 is the first version of SQL Server that incorporates in-memory technology that works transparently with all workloads including OLTP, enterprise data warehousing, and business analytics. Progent's Microsoft-certified SQL Server 2014 consultants can provide cost-effective online and on-premises services including system design, configuration, administration, troubleshooting, and application development expertise to help organizations of all sizes to achieve fast return from their SQL Server 2014 investment.
Sun Solaris Remote Consulting
Computer Consulting Sun Solaris
Progent's Sun Solaris platform consulting services provide small and mid-size businesses and developers support for administering and supporting Solaris systems that operate with Microsoft-powered networks. Progent offers your business contact with Sun Solaris experts, support professionals certified by Microsoft and Cisco, and security experts with CISA and CISSP certification. This broad array of expertise offers you an easy single consulting firm to show you how to create and manage a protected and robust mixed-platform network and communications infrastructure that allows Solaris and Microsoft interoperability by integrating Windows with popular versions of UNIX including Apple Mac OS X, Sun Solaris, IBM AIX, HP-UX, BSD, SCO, and SGI/Irix or major Linux derivatives including RedHat Linux, SUSE Linux, CentOS, Ubuntu Linux, PCLOS, fedora, Gentoo, Mandrake, Debian GNU/Linux, and Slackware.
ASA 5580 Firewall Integration Support
ASA 5580 Firewall Outsourcing
Progent's Cisco certified networking experts can assist you to manage legacy PIX 500 or ASA 5500 firewalls or migrate to Cisco ASA 5500-X firewalls. Progent can also help you to set up, manage, upgrade and troubleshoot Cisco ASA 5500-X firewalls with Firepower Services.
Cisco Security Small Business Computer Consulting Group
Cisco Management Information Technology Manager
Progent's Cisco-certified CCIE network consultants can assist you to configure, manage, update and troubleshoot Cisco products. Progent offers Cisco, Meraki and Nexus switch consulting, ASA firewall consulting, Meraki and Aironet Wi-Fi access point consulting, Cisco VoIP phone consulting, and CUCM/CallManager software consulting.
Remote Support Consulting Services
Remote Support Computer Engineer
For medium-size businesses looking for IT consulting services, Progent can deliver a variety of alternatives such as on-site service, on-line assistance, off-site Help Desk, round-the-clock support with remote system monitoring, emergency staff augmentation, business relocation support, application programming, and expert consultation. For midsize companies in California or other regions covered by Progent's onsite consultants, Progent provides professional in-person support for solving technical problems quickly and affordably.
SCCM Asset Management Help and Support
Remote Support Services SCCM Distribution Point
System Center Configuration Manager automates software deployment at scale, centralizes compliance settings management, inventories network resources, protects against company data leakage, provides network health monitoring, enables safe end-user self service, and delivers a single control mechanism for administering multi-operating system networks based on on-prem, cloud, or hybrid deployment models. Progent's Microsoft-certified SCCM consulting team and Azure cloud experts can assist businesses of any size with any aspect of designing, installing, using and repairing a SCCM deployment for on-premises, cloud, or hybrid environments.
CRISC Certified Risk and Information Systems Control Systems Engineer Consultant Services
CRISC Certified Risk and Information Systems Control Auditor Consulting Services
Progent offers the services of a CRISC-certified risk management consultant to help your company to plan and implement an enterprise risk management (ERM) strategy following best practices promoted by CRISC and crafted to align with your organization's risk appetite, business objectives, and IT budget.
Windows Server 2019 Clusters Sets Support
Windows Server 2019 Cluster Operating System Rolling Upgrade Network Consultants
Progent's Microsoft-certified Windows Server 2019 experts can assist your organization to design and carry out an efficient migration to Windows Server 2019 using your current system architecture or a cloud-based or hybrid deployment model. Microsoft Windows Server 2019 offers major enhancements in scale, performance, manageability, Hyper-V virtualization, cybersecurity, hybrid local/cloud integration, resilience, and container support.
Custom Software Development
Consultants Application Programming
If you need assistance writing, improving, or troubleshooting applications for Windows, Linux, or for the Web, Progent’s team of programmers, relational database designers, and software project managers can help make sure you get the job done on time and within budget. Progent's experienced application programmers offer cost-effective and efficient online consulting for jobs as simple as creating Vidual Basic macros for Office Excel or as challenging as developing mission-critical database applications based on Microsoft SQL Server or MySQL.
SQL Server 2017 Adaptive Query Processing Support Services
SQL Server 2017 and VMWare Technical Consultant
Progent's Microsoft-certified SQL Server 2017 experts can help you to assess the business advantages of migrating to SQL Server 2017 and can help your organization to plan and implement an efficient migration of your current SQL Server environment to any deployment architecture including onsite, cloud-hosted, or hybrid. Progent's SQL Server experts can provide online or on-premises support ranging from on-demand design review or troubleshooting to end-to-end project management to make sure your SQL Server 2017 project is carried out on schedule and within budget.
Consultants Monitoring and Reporting
Emergency Remote Monitoring and Reporting Technology Consulting
Mid-sized companies can derive all the advantages of Microsoft Operations Manager and have fast access to Progent’s Microsoft and Cisco Certified IT support professionals. Thanks to Progent's affordably priced IT service packages, mid-size organizations can choose a basic co-sourcing package built around Operations Manager with network monitoring, automated warnings, comprehensive reporting, Help Desk Call Center, and online troubleshooting. For businesses with line-of-business environments who need non-stop networking, Progent offers a complete round-the-clock outsourcing solution. Progent offers expertise in Microsoft Operations Manager 2007 to provide medium-size business networks enterprise-class availability, protection and performance.
Setup and Support ISA 2004
Computer Consultants Internet Security and Acceleration Server
Progent's Microsoft-certified Internet Security and Acceleration Server consultants have extensive backgrounds developing Microsoft-based security solutions for IT networks with multiple locations, remote users, and line-of-business web-based applications. A Progent ISA 2004 Firewall engineer can help your small or mid-size business plan and implement an installation of ISA Server 2004 that supports your IT security needs without restricting your productivity.
MySQL migration Engineer
MySQL WorkBench Programming Firms
Progent offers cost-effective online access to an Oracle MySQL RDBMS administrator or software developer and can assist businesses of any size to integrate and maintain MySQL within a reliable network environment that offers high levels of performance, scalability, and protection. Progent also has experience helping businesses port applications from Oracle to MySQL.
Remote Troubleshooting Extended Service Desk
Shared Computer Support Help Desk Technical Support
Progent provides three essential types of Contact Center services : Microsoft and Cisco Call Center Outsourcing Services, Virtual Help Desk Support, and Help Desk Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk team of authorized Microsoft professionals gives your clients easy access to a reliable technical group with years of experience providing phone support and online repair for networks based on Microsoft products. Progent's concentration is on earning the support Help Desk a positive image as a key contributor to company productivity. Progent's target is to resolve and not merely record problems.
Microsoft Small Business Server Professional
Configuration Small Business Server Premium Add-on
Microsoft Small Business Server (SBS) is an affordable suite of server products that provides the basis for a feature-rich but easy-to-manage IT network. The technical demands of the Microsoft .NET components included with Small Business Server 2011 calls for a network support expert with real-world experience designing and building seamless, comprehensive business technology solutions. Progent's SBS Server professionals have an average of over 10 years of background supporting computer systems founded on Microsoft products. This experience assures you results in installing, managing, and troubleshooting network environments that include the SBS Server package of servers and applications.
Network Engineer Exchange 2013 Outlook Web App
Exchange 2013 In-Place Hold Computer Engineer
Exchange 2013 incorporates major enhancements to the functionality of its predecessor Exchange 2010 and delivers powerful new features as well as a revamped architecture. These enhancements favorably impact vital areas including manageability, high availability (HA), security, cost of ownership, collaboration, scalability, performance, compatibility, and productivity. Progent's certified Exchange Server 2013 consultants can help you understand the possible advantages of upgrading to Microsoft Exchange Server 2013, design an efficient validation and deployment strategy, and educate your IT team to maintain your Exchange Server 2013 environment. Progent can also provide ongoing remote support and management for Microsoft Exchange 2013.
Extended Call Desk Computer Consulting
Extended Help Desk On-site Support
Progent's Microsoft and Cisco certified Consultants offer several service programs to help medium-size and large businesses create a cost-effective and successful in-house Computer Support Help Desk. Progent's help desk consulting services include ROI evaluation, process analysis and enhancement, executive reporting, education of internal personnel, and documentation of processes. Progent's Software Selection and Integration Support Services help companies analyze the numerous high-quality Help Desk software packages available and decide what packages might be excessively costly, lack critical functions, or align badly with your organization's business goals. Progent also offers short-term staffing for organizations who want to reinforce their in-house Help Desk team for special projects or to substitute for absent or indisposed workers.
Remote Support Services Microsoft Exchange 2016 Migration
Microsoft Exchange 2016 Upgrade Planning Remote Technical Support
Progent can help your business in any and all phases of your upgrade to Exchange Server 2016 such as designing high availability (HA) system topology for an on-premises, Microsoft cloud connected or hybrid deployment; CAL licensing compliance for Exchange and Windows Server 2012 R2+; moving mailboxes; Hyper-V strategy; specifying mass storage requirements for your VMs, databases and logs; setting up HLB for high-availability client access services; planning, setting up and validating Exchange and Windows Servers and DAG groups; setting up collaboration with SharePoint Server or SharePoint Online; preparing your firewall; creating SSL certs; performing client integration with Office 2010 or greater or Microsoft Office 365; and configuring Outlook on the web.
Cisco Firepower integration Onsite Technical Support
Cisco Firepower URL Filtering IT Consultant
The latest generation of Cisco ASA 5500-X Series of firewalls with Firepower Services deliver substantially more performance than Cisco's previous firewalls and have replaced the ASA 5500 and PIX 500 firewalls for new deployments. Progent's Cisco-certified CCIE network experts can help your company to maintain your existing PIX or Cisco ASA 5500 security appliances or migrate to ASA 5500-X firewalls with Firepower Services. Progent can also help your company to plan, deploy, tune, administer and debug firewall environments based around Cisco ASA firewalls with Firepower Services.
Windows Server 2012R2 Clustering Computer Consulting
Windows Server 2012 R2 Hyper-V Virtual Switch Information Technology Consulting
Progent's Microsoft-certified professionals can assist you to assess the business value of Microsoft Windows Server 2012 R2 for your organization, develop pilot environments and rollout strategies, tune your infrastructure for local, multi-location, private or public cloud-based, and hybrid environments, educate your IT management, team, create an enterprise-wide security plan, streamline network administration, help with creating applications, and generate and validate a DR/BC plan.
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