Urgent Online Technical Support for Denver Colorado UNIX, Linux, or Solaris NetworksFor small businesses located in Denver Colorado, Progent provides technical support for information systems based on UNIX, Linux, Solaris, or Apple macOS and OS X or for networks that include a combination of UNIX and Microsoft platforms. Progent has provided remote troubleshooting to businesses in all 50 states in the U.S. (See Progent's client testimonials). Progent also can furnish the consultation CCIE-qualified network specialists for challenging connectivity issues, as well as the services of CISA and CISSP-accredited security engineers to handle high-level security architecture and business continuity preparedness.

Progent's online support services represent excellent value because they have the practical experience and the advanced tools to resolve the majority of network issues rapidly. Efficient support lowers direct costs because service calls require a smaller number of billable minutes. Online support also eliminates the cost of sending a consultant to your office. Your organization saves even more with indirect costs by reducing or eliminating system outages and related costs stemming from business discontinuity, upset customers and vendors, idle workers, and distracted management.

Progent's billing policy for remote support is designed to stretch your network support investment. Progent charges per minute for phone consulting, so you owe only for the support that you receive. Unlike many remote support companies, Progent requires no initialization surcharge or minimum payments. Progent's per-minute billing unit and clean model for pricing do away with scenarios where speedy. minor solutions somehow end up as substantial tabs. Progent's skill at solving problems quickly translates into your business conserving cash.

Progent's Remote Support Technologies
Over time, Progent has fine tuned a set of customized tools and field-proven methodologies that permit the maximum level of effectiveness for online help and repair for small and midsize company information systems. Progent provides secure VPN support for VPN gateways from a variety of leading sources such as Microsoft, Cisco, Juniper/NetScreen, Netscreen and Checkpoint. Protected VPN access enables the engineers of Progent's remote service group to interface to your environment remotely without breaching network security.

Progent's advanced technical support database application includes detailed histories describing the support that Progent's customers have received. Progent's authorized service personnel have access to the details of support rendered to every Progent customer by any Progent engineer. This archive of anomalies and solutions is stored as a conveniently retrievable internal knowledge base that permits Progent's remote support professionals to share their experiences company-wide to make sure that the efficiency of Progent's technical support improves daily. Progent's advanced accreditations and working relationships with key industry leaders such as Cisco and Microsoft make available additional extensive support databases and permit quick response from vendors' internal engineering staff so Progent's online consulting experts are able to find optimal solutions promptly.

Get Online UNIX/Linux, Solaris, or Apple macOS and OS X Computer Support from Progent
To get started with Progent's remote support in Denver Colorado or to find out additional information about Progent's online support options, call Progent at 1-866-PROGENT (866-776-4368) or refer to Contact Progent. If your company has an urgent need for IT help, visit Immediate Urgent Support.

Phone-based Network Support Services Available from Progent
Progent's online consulting professionals offer certified skills in a comprehensive set of products and technologies. This broad range of capability allows Progent's engineers to manage virtually any crisis that may occur in a small business network. Credentials awarded to Progent support experts in UNIX-family platforms include Sun SCNA and SCSA for Solaris, Red Hat Certified Engineer, Red Hat RHCT, Apple Certified System Administrator, Support Professional (ACSP), and Apple Certified Technical Coordinator. Cisco credentials awarded to Progent technical support experts include Cisco Certified Internet Expert in Routing/Switching, Security, and Voice, plus Cisco Certified CCNP, Network Associate, Security Professional (CCSP), Voice Professional (CCVP), and Design Professional.

To provide assistance to customers with multi-platform environments, Progent also offers access to consultants who have advanced Microsoft credentials such as Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Solution Developer (MCSD). Progent's security experts include Certified Information Security Manager consultants, CISSP network security specialists, and CISSP-ISSAP consultants.

Online support provided by Progent to small businesses in Denver include:

  • UNIX, Linux, Sun Solaris, and Apple macOS and OS X Expertise
    Progent's UNIX, Linux, Sun Solaris, and Apple macOS and OS X online consulting services cover a wide range of information technology such as system architecture, messaging solutions, system and operational security, UNIX and Windows coexistence, VMware products for server hardware economization and simplified management, and transitioning from legacy applications to the latest MS Windows or Linux environments. Progent's group-oriented approach to solving network issues enables quick escalation, if necessary, to engineers with task-relevant expertise to handle challenging scenarios. This accelerates repair of urgent problems, minimizes lost productivity, and lowers support costs.

    Progent's UNIX and Linux support engineers can provide urgent remote assistance for resolving problems within UNIX/Linux networks based on popular derivatives of UNIX including:

    • macOS and OS X
    • Solaris
    • IBM AIX Operating System
    • HP-UX
    • BSD
    • SCO UNIX
    • Silicon Graphics IRIX (SGI/IRIX)
    Important Linux variants for which Progent offers expertise include:
    • RedHat
    • SUSE Linux
    • Debian GNU/Linux
    • Slackware Linux

  • Talk to a Cisco CCIE for High-level Network Troubleshooting
    Cisco Infrastructure Consultants for Denver ColoradoThe Cisco Certified Internetwork Expert (CCIE) certification is the premier recognition for network engineers, and validates a consultant's network technology skills at the expert level. CCIEs can handle the most stubborn challenges encountered in network planning, installation, management, protection, and repair. Cisco qualified CCIEs operate with the highest priority with Cisco's internal support staff in analyzing anomalies with IOS Software network management utilities and coming up with alternate approaches or locating software patches. Cisco CCIEs provide excellent cost-effectiveness since their deep experience enables them to solve the most intractable problems quickly. In common cases, less experienced engineers can struggle for hours or even days with the same problems that a CCIE can resolve in a few minutes. Few consulting firms make Cisco-qualified CCIEs available to support small and medium sized companies. Progent offers quick telephone contact with a Cisco authorized CCIE so you can get timely help for serious network infrastructure issues that are lowering business efficiency but are beyond the scope of your regular IT support providers. Progent's Cisco-qualified CCIE engineers can connect to your network by means of state-of-the-art remote troubleshooting technology in order to provide fast, secure, and economical analysis and repair. Progent's Cisco-qualified CCIEs offer consulting for all of Cisco's popular family of infrastructure devices such as PIX Series Firewalls and ASA 5500 Firewalls, Catalyst Firewall Services Module (FWSM), protected broadband and integrated services (IS) routers, Aironet wireless access points and bridges, Cisco Meraki cloud-managed access points, Voice over IP (VoIP) systems, Catalyst family switches, plus Virtual Private Network (VPN) solutions.

  • Certified Microsoft Windows Support
    Microsoft Windows Expertise for Denver ColoradoProgent's Microsoft-expert remote service experts offer computer system troubleshooting and IT support for all Microsoft server products. Progent is a Microsoft Certified Partner and can offer your business the assistance of consulting professionals who can assist your company with a broad range of platform support services such as Windows Server 2012 R2 planning and deployment, Windows Server 2008 R2 installation, MS Exchange 2019 Server deployment, MS Exchange 2016 planning and deployment, Microsoft Exchange 2013 configuration, Microsoft Exchange Server 2010 maintenance, SharePoint 2016 migration consulting, SharePoint 2019 design and deployment, Microsoft Teams consulting, Skype for Business planning and deployment support, Lync Server integration and Microsoft Office Communications Server 2007 troubleshooting, Microsoft Forefront TMG 2010 management and ISA Server 2006 migration, Microsoft SQL Server 2019 integration expertise, MS SQL Server 2017 expertise, Microsoft SQL Server 2016 migration and programming, and Microsoft SQL Server 2014 consulting, Systems Center Operations Manager (SCOM) resource monitoring, Project Server and Server Online planning, Small Business Server consulting, and Windows Essentials cloud integration.

    Progent also can deliver a full range of online PC desktop support services including Windows 7 migration, preparing for to 64-bit workstation applications, integrating Microsoft Office 2010, and automating Business Desktop Deployment.

  • CISSP and ISSAP Certified System Security Engineers
    CISSP Certified System Security Professionals for Denver ColoradoProgent's qualified CISM and CISSP security consultants can provide a range of system protection solutions to improve the protection of your UNIX, Linux, Sun Solaris, Mac or Windows environment against internal or external threats or help your company to recover rapidly following a damaging breach. Security services available from Progent include: thorough security evaluation using tools such as GFI LANguard Network Security Scanner, NMAP Port Scanner, and software from Metasploit and Netcat; quick cleanup after virus and worm assaults; installing firewalls; designing safe techniques for off-site and mobile communication; defending your email infrastructure against viruses, spam and DHA attacks; and setting up round-the-clock network monitoring.

  • Hybrid Cloud Solutions
    Azure Integration ConsultantsProgent offers expert online consulting support to help organizations of all sizes connect their information networks with popular public clouds including Microsoft Azure and Amazon Web Services. Progent can assist your it team to plan and manage hybrid environments that support Windows and Linux operating systems and apps in both cloud-based systems or in hybrid architectures that utilize physical resources along with cloud services. To assist you to incorporate cloud services with networks, Progent offers a variety of cloud migration support services that include Microsoft 365 Exchange Online integration solutions with on-premises Exchange deployments, Azure hybrid cloud solutions, Amazon Web Services hybrid cloud integration, Amazon Web Marketing Service development and troubleshooting, and Google Cloud integration expertise. Progent has over two decades of background delivering high-level consulting expertise remotely, and Progent can make sure you successfully carry out your cloud migration initiatives on schedule and affordably.
Additional Consulting Programs Available from Progent
Progent offers the skills of world-class online consulting experts for special projects that small businesses frequently need. Billing rates for ongoing development or consulting tasks are determined based on the qualifications of the consultants involved. Progent's background in these important areas of computer technology enables clients to execute critical projects within budget and on time. Progent's special remote consulting solutions include:
  • Help Desk Services
    Progent's Call Center service options for small businesses with environments that incorporate UNIX/Linux, Sun Solaris, Apple macOS and OS X, Cisco, or Microsoft technology include full-service Help Desk Call Center outsourcing, Virtual Help Desk services, and Helpdesk process consulting. Progent's Standard Help Desk Call Center services are intended for smaller businesses who lack the money or time to support an in-house Help Desk but who need quick access to a reliable Help Desk Call Center with proficient phone support as well as the available expertise to escalate complex trouble tickets to advanced consultants.

    Progent's shared Help Desk services allow your IT organization to split the load for Help Desk support transparently between your in-house IT staff and Progent's nationwide pool of certified technical support engineers and matter experts (SMEs). Progent's Co-managed Help Desk service is an advanced support solution based on the top professional services automation tool for managing service requests, ticket lifecycle, responsibility, status tracking, and metrics.

    Progent's Help Desk Call Center consulting support can guide you in establishing an effective new Call Center or revamping your existing organization, selecting or modifying Help Desk application software to meet the unique demands of your business, or adding temporary online staff to work with your in-house Call Center resources during unusually busy scenarios like software transitions, mass upgrades, or rolling out brand new business software.

    Progent's Help Desk Call Center team of seasoned network consultants provides your computer users in Denver Colorado immediate access to a dependable network service resource with extensive background delivering phone support and online diagnostics for networks that incorporate UNIX/Linux, Solaris, Apple macOS and OS X, Cisco, or Microsoft components. Progent's focus is to give the Help Desk Call Center the reputation as a major driver of company success, and Progent's policy is to resolve instead of simply annotate network issues.

  • Business Applications Services: Education, Custom Programming, and Integration
    Progent's Applications Consulting staff provides remote advanced consulting support and training in specific application areas such as Enterprise Requirements Planning, MRP, custom financial systems, and Customer Relationship Management. Progent also offers consulting, customization, and training for Microsoft applications including Microsoft CRM, MS Office Project, Microsoft Word, and Office Excel. To learn more concerning Progent's consulting, custom development, and education offerings for UNIX, Linux, Sun Solaris, macOS and OS X, or Microsoft applications, visit Progent's Applications Experts Services.

    Progent's Mac consultants can nurture the creative components of Apple Mac computing by offering phone-based consulting services and training in graphics, audio, and video. Progent's support professionals offer expertise in a variety of Macintosh applications including Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, MOTU Digital Performer, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent's consultants can also help you with common projects such as capturing or digitizing audio/video or building an audio/video post production facility.

    Remote Network and Server Monitoring Support
    Progent offers companies in Denver Colorado remote network and server monitoring support centered around Microsoft Operations Manager IT infrastructure monitoring, adapted by Progent to fit your environment so your network maintenance is proactive and automated. By anticipating possible issues before they grow into full-scale emergencies, remote monitoring can avoid inconvenient and costly information system breakdowns. Progent can also use network monitoring tools like Nagios and MRTG to diagnose UNIX/Linux, Solaris, or macOS and OS X environments, Windows systems, or networks based on multiple platforms.

How Your Denver Colorado Company Can Contact Progent's Remote Technical Support Professionals
To contact Progent about urgent phone-based help with UNIX, Linux, Solaris, or macOS and OS X computer systems, visit Progent's Emergency Online Help, telephone 1-800-993-9400, or visit Contact Progent.

Denver Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Denver Metro Area.

Onsite IT Consulting
Progent locations in Denver Metro Area

City Address Phone Link
Aurora Clock Tower Square, 14201-14291 E 4th Ave
Aurora, CO 80011
United States
(720) 577-6500 Aurora Network Support Services
Broomfield 11001 West 120th Ave, Suite 400
Broomfield, CO 80021
United States
(720) 666-6553 Broomfield Network Support Services
Centennial 7173 S. Havana St, Suite A600
Centennial, CO 80112
United States
(720) 961-4447 Centennial Network Support Services
Denver 1515 Wynkoop St, Suite 360
Denver, CO 80202
United States
(720) 263-4433 Denver Network Support Services

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    DoubleTake/Carbonite Software publishes a family of products designed to deliver small and midsize companies a range of cost-effective alternatives for backing up and recovering vital workloads such as Exchange, Microsoft SQL Server, Blackberry, and Microsoft Office SharePoint. Progent's business continuity planning experts have in-depth backgrounds integrating DoubleTake/Carbonite products into small business IT networks to achieve an advanced state of fault tolerance and disaster recovery readiness at an affordable cost.

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    Progent is an authorized Hornetsecurity/Altaro partner and can plan, configure, and manage an implementation of 365 Total Backup to back up and restore your Microsoft 365 user and group mailboxes, files stored on your organization's OneDrive Accounts and SharePoint Document Libraries, user and group Teams Chats, plus files on Windows-powered endpoints.

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    If your company computer system combines Sun Solaris technology with Windows, Progent can help you to incorporate your IT resources into a cohesive environment that allows all your OS platforms to run side by side for easy administration, seamless dataflow, high reliability, superior performance, and tight protection. Progent's Solaris and Microsoft Windows integration assistance services include IT architecture integration and service, support for Microsoft Windows services for UNIX (SFU), online network monitoring and management, online network support and repair, on-site technical support, and Contact Center services.

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    Progent offers the support of certified consultants as well as experienced software developers, database administrators, project managers, Cisco-certified network engineers, disaster recovery planning specialists, and data security professionals to assist your business to assess the likely advantages of Microsoft SQL Server 2012 for your organization, set up pilot systems at your datacenter or at Progent's lab, plan and execute out a smooth migration to SQL Server 2012 from earlier releases of SQL Server or from other database solutions, and define an efficient and safe network infrastructure that helps you maximize the strategic benefit of SQL Server 2012.

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    Progent is an authorized Hornetsecurity/Altaro partner and can design, install, and manage an implementation of 365 Total Backup to preserve your Microsoft 365 user and group mailboxes, files stored on your company's OneDrive Accounts and SharePoint sites, Teams Chats, plus files on Windows-powered laptops and desktops.

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    Progent offers affordable online support to help companies of any size to access Amazon Web Services (AWS) cloud services including Amazon EC2 for virtual server hosting, Amazon Simple Storage Service (Amazon S3) for scalable low-latency storage, and Amazon Glacier for low-cost long-term archiving. Progent can assist your IT team with every phase of Amazon AWS migration and troubleshooting including needs analysis, preparedness assessment, system design, pilot testing, configuration, administration, performance tuning, licensing management, backup/restore solutions, and security and compliance. Progent can provide advanced expertise with firewall configuration and VPN connections and can show you how to create all-cloud or hybrid cloud environments that seamlessly integrate Amazon AWS resources. Progent offers occasional consulting to help you to resolve technical roadblocks or Progent can provide comprehensive project management outsourcing or co-sourcing to help you move to the Amazon AWS cloud on schedule and within budget.

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    Progent's Microsoft-certified experts offer organizations of all sizes consulting, troubleshooting, and development expertise for Microsoft SharePoint Server and SharePoint Online. Microsoft SharePoint is an advanced collaboration platform that uses web technology for intelligently coordinating people, groups and data. Microsoft SharePoint Server provides a central spot for your workers or clients to connect to, organize, share and manipulate useful information, files, and software and to communicate with one another. SharePoint enables faster and more intelligent decisions, more effective sharing across groups and more streamlined business practices. Windows SharePoint Services connect workers, clients, workgroups and projects with the knowledge they've created in a way that makes data easy to find, download and apply. Progent's certified SharePoint consultants can assist you to support your existing SharePoint ecosystem or migrate to the latest release of SharePoint Server or to SharePoint Online.

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    Progent's Microsoft-certified experts can provide a variety of network consulting services to assist companies of all sizes to install, manage, and support networks that include desktops, laptops, tablets, or Windows phones powered by Microsoft Windows 8.1. For enterprises, Progent's senior project managers can help set up testing environments to assess Windows 8.1 and plan and implement Windows 8.1 migration projects based on proven methodologies.

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    Barracuda Backup is an affordable, subscription backup and disaster recovery service for small and mid-size businesses. A Barracuda Backup deployment can incorporate a custom-designed physical storage device built by Barracuda or a virtual appliance with similar functionality but which utilizes your existing storage hardware. Barracuda Backup protects vital business data generated on-premises, at one or more remote sites, or in the cloud. For disaster protection, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any location with a Barracuda Backup appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consulting experts offer a broad range of consulting support services to help your business to plan, integrate, operate and troubleshoot a backup and disaster recovery system based on Barracuda technology.

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    Progent's Windows Server 2019 disaster recovery/business continuity planning consultants can assist you to plan and deploy a disaster recovery solution based on Microsoft's cloud-tested Failover Clustering tools such as Cluster Sets, Storage Replica, Storage Spaces Direct, VM Load Balancing, and Cloud Witness.

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    Remote 24x7 monitoring, proactive alarms, and periodic analytical reporting are vital to preserving the health of your IT system and avoiding unnecessary and costly disruptions. Remote Monitoring and Management (RMM) technology has advanced to the point that companies of all sizes can afford a level of network stability that was once limited to large enterprises. Progent can provide several Remote Monitoring and Management options available as economical service packages created to help you to identify and resolve a an array of IT network problems before they get big enough to impact productivity.

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    Progent offers cost-effective remote consulting to help companies to integrate Amazon Web Services (AWS) cloud services such as Elastic Compute Cloud (EC2) for virtual server hosting, Amazon S3 for scalable high-performance storage, and Glacier for value-priced archival storage. Progent can help your IT team with every phase of Amazon AWS integration including requirements analysis, readiness assessment, architectural design, pilot testing, deployment, centralized administration, performance optimization, licensing management, disaster recovery mechanisms, and security strategies. Progent can provide advanced expertise with firewalls and VPN connections and can help you create cloud-based or hybrid cloud ecosystems that seamlessly incorporate Amazon AWS cloud services. Progent can provide occasional consulting to help you to overcome complex technical issues or Progent can provide project management outsourcing or co-sourcing services to help you move to the Amazon AWS cloud on schedule and on budget.

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