Fast Phone Consulting for Denver Colorado UNIX or Linux SystemsFor small companies located in Denver Colorado, Progent provides support for networks based on UNIX, Linux, Solaris, or Apple macOS and OS X or for networks that include a combination of UNIX-family systems and Windows technology. Progent has provided remote troubleshooting to companies in every state in the U.S. (Refer to Progent's customer testimonials). Progent also can furnish the consultation Cisco CCIE-certified network specialists for complex connectivity problems, plus the assistance of CISSP and CISM-certified security engineers to handle advanced security design and disaster recovery planning.

Progent's remote technical support services represent exceptional leverage because they are equipped with the real-world experience and the sophisticated technology to resolve the majority of information system issues rapidly. Efficient support reduces direct expenses because service calls take up fewer chargeable minutes. Remote support also eliminates the expense of sending a consultant to your site. Your company benefits even more in incidental costs by minimizing or avoiding network outages and related costs resulting from business discontinuity, disgruntled clients, idle workers, and de-focused management.

Progent's pricing policy for online help is structured to get the most out of your network support investment. Progent charges on a per-minute basis for telephone-based consulting, so you owe just for the services that you actually get. Unlike typical remote service organizations, Progent requires no startup fee or minimum job duration. Progent's per-minute granularity and clean model for pricing eliminate situations where speedy. minor fixes somehow turn into big bills. Progent's penchant for disposing of problems efficiently results in your company conserving cash.

Progent's Online Technical Support Technologies
Over time, Progent has fine tuned an array of customized technologies and proven methodologies that promote the maximum level of efficiency for remote help and troubleshooting for small and midsize business IT systems. Progent offers safe Virtual Private Network support for gateways from multiple leading vendors including Microsoft, Cisco, Juniper/NetScreen, Sonicwall and Watchguard. Protected VPN connectivity allows the experts of Progent's Technical Response Center to access your company's environment without violating corporate security.

Progent's powerful customer support database application stores thorough records describing all service that Progent's customers have been provided. Progent's authorized engineers have access to the history of support provided to every customer by any Progent consultant. This archive of issues and responses is stored as an easily searchable proprietary database that permits Progent's online technical engineers to share their experiences with the whole team to make sure that the quality of Progent's technical support improves over time. Progent's advanced certifications and working associations with major vendors such as Cisco and Microsoft permit access to additional massive support knowledge bases and permit priority access to vendors' internal engineering staff so Progent's online service experts can determine the best solutions in the least time.

Start Receiving Online UNIX, Linux, Solaris, or Apple macOS and OS X Technical Help from Progent
To get started with Progent's phone services in Denver Colorado or to learn more about Progent's phone support options, contact Progent at 1-866-PROGENT (866-776-4368) or go to Contact Progent. If you have an urgent need for network help, go to Immediate Urgent Support.

Online Technical Services Available from Progent
Progent's phone-based technical support experts have advanced credentials in an extensive array of products and technologies. This broad scope of capability enables Progent's consultants to manage virtually any crisis likely to crop up in a small business information system. Certifications earned by Progent support experts in UNIX-family technologies include Sun Solaris SCNA, Red Hat Certified Engineer (RHCE), Red Hat Certified Technician, Apple ACSA, Support Professional (ACSP), and Apple Certified Technical Coordinator. Cisco certifications awarded to Progent service experts include Cisco Certified Internet Expert in Routing/Switching and Security, plus Cisco Certified CCNP, CCNA, CCSP, CCVP, CCDA and CCDP.

To help clients with multi-platform environments, Progent also offers the support of engineers who have high-level Microsoft credentials such as Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Application Developer (MCAD). Progent's security experts include CISM consultants, CISSP-certified cybersecurity specialists, and Information System Security Architecture Professional (ISSAP) consultants.

Remote support Offered by Progent to customers in Denver include:

  • UNIX, Linux, Sun Solaris, and macOS and OS X Expertise
    Progent's UNIX, Linux, Sun Solaris, and Apple macOS and OS X phone-based consulting services cover a broad array of information technology such as system infrastructure, email solutions, network and process security, UNIX and Windows coexistence, VMware technologies for server economization and easy management, and transitioning from older applications to the latest Windows or Linux-powered environments. Progent's group-based approach to resolving technical problems promotes quick escalation, when required, to engineers with appropriate experience to tackle challenging situations. This expedites repair of critical problems, reduces lost productivity, and lowers support expense.

    Progent's UNIX/Linux support engineers can provide emergency remote help for diagnosing anomalies affecting UNIX, Linux, or Solaris networks based on popular variants of UNIX such as:

    Important Linux variants for which Progent can provide expertise include:
    • RedHat
    • SUSE Linux
    • Debian-GNU
    • Slackware

  • Contact a Cisco CCIE for High-level Network Problem Solving
    Cisco Engineers for Denver ColoradoThe Cisco CCIE credential is the highest accreditation for network consultants, and indicates a consultant's network technology knowledge at the expert level. Cisco CCIEs know how to resolve even the most complex problems associated with network planning, deployment, administration, protection, and repair. CCIEs operate with the highest priority with Cisco's internal support staff in isolating problems with IOS network administration tools and coming up with alternate approaches or locating program patches. Cisco CCIEs offer exceptional cost-effectiveness since their deep expertise enables them to resolve even the most difficult problems quickly. In many instances, less seasoned engineers can struggle for hours or even days with identical tasks that a Cisco CCIE can dispose of in minutes. Few consulting firms make Cisco-qualified CCIEs available to help small and medium sized companies. Progent offers fast telephone access to a Cisco-qualified CCIE so your company can receive immediate assistance for serious network infrastructure problems that are hurting business efficiency but are not within the experience of your local network maintenance providers. Progent's Cisco CCIE consultants can communicate with your network via the latest on-line troubleshooting tools in order to perform efficient, safe, and economical diagnosis and remediation. Progent's CCIEs offer expertise in the complete line of Cisco's popular selection of infrastructure appliances including PIX Series Firewalls and ASA 5500 Firewalls, the Catalyst Firewall Services Module (FWSM), protected broadband and integrated services (IS) routers, wireless access points, Meraki cloud-managed Wi-Fi APs, VoIP phones and systems, Catalyst switches, as well as Virtual Private Network technology.

  • Authorized Windows Experts
    MS Windows Support for Denver ColoradoProgent's Microsoft-certified online service professionals offer computer problem solving and IT support for the complete line of Microsoft server technologies. Progent is a Microsoft Partner and can provide your organization the expertise of support engineers who can help your company with a wide range of platform support services such as Windows Server 2012 R2 integration, Windows Server 2008 set up, Microsoft Exchange 2019 deployment, MS Exchange Server 2016 planning and deployment, Microsoft Exchange Server 2013 integration, Microsoft Exchange Server 2010 management, SharePoint 2016 migration support, SharePoint 2019 design and integration, Microsoft Teams expertise, Microsoft Skype for Business planning and deployment support, Lync Server 2013 management and Microsoft Communications Server 2007 troubleshooting, Forefront TMG 2010 administration and ISA Server migration, MS SQL Server 2019 integration expertise, MS SQL Server 2017 consulting, SQL Server 2016 integration and development, and SQL Server 2014 consulting, Systems Center Operations Manager (SCOM) resource monitoring, Project Server training, Small Business Server 2011 support, and Windows 2012 R2 Essentials cloud integration.

    Progent also can deliver a wide array of remote desktop services such as Windows 7 migration support, preparing for to 64-bit desktop applications, configuring Office 2010, and automating Business Desktop Deployment.

  • CISM and CISSP Certified Network Security Experts
    CISSP Certified System Security Experts for Denver ColoradoProgent's qualified CISSP and ISSAP network security consultants can provide a variety of security solutions to bolster the defenses of your UNIX/Linux, Solaris, Mac or Windows network against attacks or help your company to recover rapidly following a damaging breach. Security support services available from Progent cover comprehensive network security audits utilizing tools such as GFI LANguard, NMAP Port Scanner, and software from Metasploit and Hydra; rapid recuperation from malicious assaults; installing firewalls; building safe architectures for remote and mobile connectivity; defending your messaging infrastructure against viruses, spam and DHA attacks; and offering round-the-clock proactive monitoring.

  • Hybrid Cloud Integration
    Azure Integration ConsultantsProgent can provide advanced remote consulting to help businesses of any size connect their networks with popular public clouds including Microsoft Azure and Amazon AWS. Progent can help your it team to plan and administer hybrid environments that support Windows and Linux operating systems and applications in both cloud-based systems or in hybrid architectures that combine local resources along with public clouds. To assist you to incorporate public cloud services with networks, Progent offers a range of public cloud integration services such as Microsoft 365 Exchange Online integration solutions with on-premises Exchange, Azure enterprise hybrid cloud solutions, Amazon AWS hybrid cloud migration, Amazon Web Marketing Service programming and troubleshooting, and Google Cloud Platform (GCP) planning and integration consulting. Progent has more than two decades of background delivering advanced consulting services online, and Progent can make sure you complete your cloud migration projects on schedule and within your budget.
Additional Support Programs Available from Progent
Progent offers the services of world-class remote consulting professionals for contract IT projects that small companies frequently request. Progent's charges for longer-term consulting projects are determined according to the level of expertise of the consultants assigned. Progent's background in these special fields of computer technology enables clients to execute major initiatives within budget and on time. Progent's special remote consulting services include:
  • Call Center Expertise
    Progent's Call Center service offerings for small and midsize organizations with networks based on UNIX, Linux, Sun Solaris, macOS and OS X, Cisco, or Microsoft platforms include full-service Call Center outsourcing, Virtual Help Desk services, and Help Desk consulting. Progent's Standard Call Center support services are well suited for small organizations who don't have the money or time to create an in-house Help Desk but who require fast access to a dependable Help Desk Call Center with professional telephone support as well as the available expertise to escalate the most challenging trouble tickets to advanced engineers.

    Progent's shared Help Desk services make it possible for your business to split the load for Help Desk support seamlessly between your in-house IT staff and Progent's nationwide pool of seasoned desktop support technicians and subject matter experts. Progent's shared Help Desk service is an advanced service desk solution built around the top professional services automation tool for handling end-user service requests, ticket lifecycle, responsibility, status tracking, and metrics.

    Progent's Help Desk Call Center consulting support can assist you in establishing an effective new Help Desk or enhancing your current one, evaluating or enhancing Help Desk software products to meet the unique demands of your business, or adding temporary online staff to reinforce your in-house Call Center group during demanding events like software transitions, mass upgrades, or rolling out brand new business software.

    Progent's Help Desk staff of seasoned information technology experts offers your computer users in Denver Colorado quick assistance from a large technical support resource with years of experience offering telephone-based help and remote diagnostics for networks that incorporate UNIX, Linux, Solaris, Apple macOS and OS X, Cisco, or Microsoft components. Progent's mission is to give the Help Desk Call Center the reputation as a significant driver of business success, and Progent's intent is to resolve instead of simply report network problems.

  • Applications Support: Training, Custom Development, and Troubleshooting
    Progent's Applications Consulting Group provides remote advanced consulting expertise and training in special application areas including ERP, Manufacturing Requirements Planning, customizing accounting packages, and Customer Relationship Management (CRM). Progent also offers consulting expertise, custom development, and training for popular Microsoft applications including Microsoft CRM, Project, Office Word, and MS Excel. To learn more on Progent's expertise, customization, and training offerings for UNIX/Linux, Solaris, Apple macOS and OS X, or Microsoft applications, visit Progent's Business Application Experts Team.

    Progent's Mac professionals can promote the creative elements of Macintosh environments by offering phone-based help support and training in graphics, sound, and motion video. Progent's support professionals offer assistance in a range of Apple Mac programs such as Adobe Photoshop, Adobe Illustrator, InDesign, QuarkXPress, MOTU Digital Performer, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent's consultants can also help you with common jobs like capturing or digitizing audio or video or configuring an audio/video post production lab.

    Remote Network Monitoring Support
    Progent offers companies in Denver Colorado remote network and server monitoring support powered by MS System Center Operations Manager network monitoring and reporting, enhanced by Progent for your environment so your computer maintenance is proactive and automated. By spotting potential issues before they result in network outages, remote monitoring can head off disruptive and costly service failures. Progent can also utilize server and infrastructure monitoring products such as Nagios and MRTG to diagnose UNIX/Linux, Sun Solaris, or macOS and OS X environments, Microsoft environments, or systems based on a mix of operating systems.

How Your Denver Colorado Business Can Contact Progent's Online Technical Support Experts
To get in touch with Progent about urgent phone-based expertise with UNIX/Linux, Sun Solaris, or macOS and OS X environments, visit Progent's Emergency Phone-Based Support, telephone 1-800-993-9400, or go to Contact Progent.

Denver Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Denver Metro Area.

Onsite IT Consulting
Progent locations in Denver Metro Area

City Address Phone Link
Aurora Clock Tower Square, 14201-14291 E 4th Ave
Aurora, CO 80011
United States
(720) 577-6500 Aurora Network Support Services
Broomfield 11001 West 120th Ave, Suite 400
Broomfield, CO 80021
United States
(720) 666-6553 Broomfield Network Support Services
Centennial 7173 S. Havana St, Suite A600
Centennial, CO 80112
United States
(720) 961-4447 Centennial Network Support Services
Denver 1515 Wynkoop St, Suite 360
Denver, CO 80202
United States
(720) 263-4433 Denver Network Support Services

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    Cisco Cisco Unified Communications Manager (CUCM), previously branded CallManager, is the center of Cisco's collaboration solution. CUCM and Cisco Unified CM Express (CME) offer a location-independent IP-PBX by integrating tightly with unified messaging applications that include Cisco Unified CM IM and Presence Service, Unity Express for voicemail management, Mobile Connect for Single Number Reach, and Unified Contact Center Enterprise (UCCE) for creating an advanced customer contact center. Progent's Cisco-certified network consultants offer effective and affordable remote and onsite support to help businesses of all sizes to create and maintain CUCM ecosystems by providing Unified Communications Manager configuration and troubleshooting consulting services that deliver maximum business value. Progent can help with any facet of Unified CM support and debugging in areas that include integrating VoIP phones and Video phones, designing dial plans, configuring SIP connections and PSTN support, installing Cisco ISR routers with CUBE VoIP networking support, designing UCS server clustering systems for high availability, capacity planning, and integration with Microsoft Exchange Server.

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    NetApp MetroCluster is a disaster recovery software suite that uses failover storage clustering along with replication to deliver fast, zero RPO disaster recovery (DR) between datacenters that are as far as 185 miles (300km) apart. Progent's team of seasoned IT consultants can help you to plan, configure, manage, upgrade, test and troubleshoot a disaster recovery solution based on NetApp MetroCluster. Progent can assist you to select an architecture for your MetroCluster deployment that aligns with your technical needs and budget. Progent can ensure you adhere to best practices for configuring your MetroCluster environment by delivering guidance with procedures like assigning disk pools and shelf IDs, arranging plexes layout, setting up volumes, setting up NetApp Snapshot, installing Cisco and Brocade switches, designing a tiebreaker mechanism, designing a TCP/IP configuration replication network, and testing your disaster recovery solution to prove adherence with industry standards and government mandates.

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    Progent's seasoned group of network consultants and subject matter experts have years of background delivering remote and onsite assistance for organizations of any size who need to incorporate Android phones into their IT systems so that mobile clients can be productive from virtually anywhere. Progent has the breadth of know-how to solve technical problems that span numerous vendors and that represent a combination of legacy and current information technology. Progent provides cost-effective online expertise to help you with any stage of planning, implementing, managing and troubleshooting your Bring-Your-Own-Device (BYOD) solution. Progent can provide occasional support to help you to resolve particularly challenging technical issues, or Progent can provide comprehensive project management services to ensure that you finish major network initiatives on schedule and within budget. Progent can assist with on-premises, cloud-based, or hybrid network environments and can provide expertise with all major operating systems, applications, management utilities and hardware infrastructure. Progent also offers customized group or one-on-one classes to show you how to manage and use Android phones and tablets to maximize their business value.

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    Progent's Microsoft-certified consulting experts have more than 10 years of background planning, implementing, enhancing and troubleshooting SCOM environments and can provide companies of any size advanced online or on-premises consulting support for SCOM 2012. Progent can assist you to design an architecture for Microsoft SCOM 2012 servers that provides the performance and resilience required to monitor your datacenter effectively, whether your infrastructure are on-premises, in the cloud, or a hybrid solution. Progent's SCOM consultants can also help you to import and set up System Center 2012 Operations Manager management packs based on best practices for tracking network fabric and Microsoft and third-party apps and services. Also, Progent can provide responsive remote or onsite technical support to assist you to fix critical issues uncovered by Microsoft SCOM 2012.

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