Immediate Remote Help for Denver Colorado UNIX or Linux SystemsFor small businesses located in Denver Colorado, Progent offers help for networks based on UNIX, Linux, Sun Solaris, or macOS and OS X or for environments that include a mix of UNIX-family systems and Microsoft platforms. Progent has delivered remote support to companies in all 50 states in the U.S. (See Progent's customer testimonials). Progent also offers the expertise of Cisco CCIE engineers for challenging infrastructure issues, as well as the assistance of CISSP-certified security consultants to handle advanced security architecture and disaster recovery planning.

Progent's online support engineers offer excellent leverage because they are equipped with the practical experience and the advanced tools to solve most information system issues rapidly. Efficient support reduces immediate expenses because solutions accumulate fewer billable consulting minutes. Remote help also eliminates the expense of sending an engineer to your office. Your organization benefits additionally with indirect expenses by reducing or eliminating system outages and related losses stemming from business disruption, upset customers and vendors, idle workers, and distracted executives.

Progent's billing model for remote support is designed to maximize the impact of your IT service investment. Progent bills on a per-minute basis for telephone-based consulting, so you are billed exclusively for the support that you receive. Unlike many online support companies, Progent requires no service activation fee or minimum job duration. Progent's one-minute granularity and clean model for billing eliminate scenarios where fast repairs manage to end up as large tabs. Progent's skill at handling problems efficiently results in your company saving money.

Progent's Remote Service Tools
Over the years, Progent has fine tuned an array of customized technologies and field-proven processes that permit the highest degree of effectiveness for remote technical support and repair for small and midsize business computer networks. Progent offers protected VPN support for VPN gateways from multiple popular companies including Microsoft, Cisco, Juniper, Sonicwall and Checkpoint. Protected VPN technology allows the experts of Progent's remote service group to connect to your company's network without compromising corporate security.

Progent's advanced customer support database application keeps thorough records describing all service that Progent's customers have been provided. Progent's team consultants have the benefit of the details of all help delivered to each Progent client by any Progent engineer. This archive of trouble tickets and repairs is stored as a readily retrievable support knowledge base that enables Progent's online technical professionals to communicate their experiences with the whole team to make sure that the quality of Progent's technical support grows daily. Progent's high-level certifications and close associations with key technology companies such as Cisco and Microsoft make available additional extensive technical knowledge bases and permit priority response from vendors' internal product engineers so Progent's online consulting specialists are able to find the best resolutions quickly.

Initiate Online UNIX, Linux, Sun Solaris, or macOS and OS X Computer Help from Progent
To access Progent's remote support in Denver Colorado or to learn additional information about Progent's phone support programs, call Progent at 1-866-PROGENT (866-776-4368) or refer to Contact Progent. If your company has an urgent requirement for network help, go to Immediate Emergency Support.

Phone-based Technical Services Offered Progent
Progent's online technical support professionals offer advanced credentials in an extensive set of technologies. This breadth of capability allows Progent's consultants to resolve almost any emergency that may take place in a small or midsize business information system. Credentials awarded to Progent consultants in UNIX/Linux technologies include Certified Network Administrator for Solaris, Red Hat Certified Engineer, Red Hat RHCT, Apple Certified System Administrator, Apple Certified Support Professional, and Apple Certified Technical Coordinator. Cisco certifications awarded to Progent technical support consultants include Cisco CCIE in Routing/Switching, Security, and Voice, plus Cisco Certified Network Professional (CCNP), Network Associate, CCSP, Voice Professional, and Design Professional.

To support customers with mixed-platform networks, Progent also offers access to consultants with high-level Microsoft credentials including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Application Developer (MCAD). Progent's security engineers include Certified Information Security Manager (CISM) consultants, CISSP network security specialists, and Information System Security Architecture Professional (ISSAP) engineers.

Online support services Offered by Progent to companies in Denver include:

  • UNIX, Linux, Sun Solaris, and Apple macOS and OS X Expertise
    Progent's UNIX, Linux, Sun Solaris, and Apple macOS and OS X online consulting services cover a broad range of information technology such as system infrastructure, email systems, system and process security, UNIX and Microsoft Windows integration, virtual server products for server hardware economization and easy management, and transitioning from older applications to current Windows or Linux-based solutions. Progent's team-oriented methodology for solving network problems enables quick escalation, if necessary, to engineers with appropriate expertise to tackle complex situations. This expedites repair of critical problems, reduces lost productivity, and lowers support expense.

    Progent's UNIX and Linux support engineers can provide emergency phone-based help for analyzing problems within UNIX, Linux, or Solaris networks powered by popular variants of UNIX including:

    • macOS and OS X
    • Sun Solaris
    • IBM AIX Operating System
    • HP-UX (Hewlett Packard UNIX)
    • Berkeley UNIX (BSD)
    • SCO
    • Silicon Graphics IRIX
    Important Linux variants for which Progent offers expert support include:
    • RedHat Linux
    • SUSE Linux
    • Debian-GNU
    • Slackware

  • Talk to a Cisco Certified Internetwork Expert for Complex Infrastructure Problem Solving
    Cisco Consultants for Denver ColoradoThe Cisco Certified Internetwork Expert (CCIE) certification is the premier recognition for network infrastructure professionals, and certifies a person's network technology skills at the expert level. Cisco qualified CCIEs can resolve the most difficult challenges encountered in network planning, installation, management, security, and repair. CCIEs can cooperate with the highest priority with Cisco's internal engineers in analyzing anomalies with IOS Software network management tools and coming up with workarounds or locating software patches. Cisco CCIEs represent an exceptional value because their broad expertise permits them to solve the most intractable problems quickly. In many instances, less experienced service providers can wrestle for many hours or even days with the same tasks that a Cisco CCIE can dispose of in minutes. Few service providers make Cisco-qualified CCIEs available to assist small and medium sized businesses. Progent can provide fast phone access to a Cisco-qualified CCIE so your company can get timely help for complex network problems that are impacting worker efficiency but are not within the scope of your ordinary network maintenance providers. Progent's Cisco-qualified CCIE consultants can interface to your environment by means of sophisticated on-line support tools to perform efficient, safe, and economical analysis and remediation. Progent's CCIEs offer expertise in all of Cisco's market leading family of infrastructure devices including PIX 500 Firewalls and ASA 5500 Firewalls, the Catalyst Firewall Services Modules, protected high-speed and integrated services (IS) routers, wireless access points and bridges, Meraki cloud-managed access points, wired and wireless Voice systems, Catalyst family switches, plus Virtual Private Network products.

  • Certified Windows Expertise
    MS Windows Experts for Denver ColoradoProgent's Microsoft-expert online service professionals can provide computer troubleshooting and consulting assistance for the complete line of Microsoft server products. Progent is a Microsoft Partner and can offer your business the assistance of consulting engineers who can assist your company with a broad range of technology support services such as Windows Server 2012 R2 planning and deployment, Windows Server 2008 installation, Microsoft Exchange 2019 Server deployment, MS Exchange 2016 Server planning and deployment, Microsoft Exchange Server 2013 configuration, Microsoft Exchange Server 2010 maintenance, SharePoint 2016 migration and hybrid deployment support, SharePoint Server 2019 design and integration, Microsoft Teams configuration help, Microsoft Skype for Business planning and deployment support, Microsoft Lync Server 2013 management and Microsoft Office Communications Server 2007 troubleshooting, Forefront TMG administration and ISA Server 2006 migration, MS SQL Server 2019 planning and deployment consulting, MS SQL Server 2017 expertise, SQL Server 2016 integration and development, and Microsoft SQL Server 2014 support, Systems Center Operations Manager (SCOM) resource monitoring, Project Server planning, SBS Server 2011 consulting, and Windows Essentials cloud integration.

    Progent in addition offers a full array of online PC desktop services such as Windows 7 migration, upgrading to 64-bit workstation software, configuring Microsoft Office 2010, and streamlining Business Desktop Deployment.

  • CISM and CISSP Premier Network Security Specialists
    CISSP Premier Network Security Engineers for Denver ColoradoProgent's accredited CISSP and ISSAP security consultants can provide a variety of security services to bolster the protection of your UNIX, Linux, Solaris, Apple Mac or Windows network against internal or external threats or assist you to recuperate quickly after a serious penetration. Security solutions offered by Progent cover comprehensive network security analysis utilizing utilities such as GFI LANguard NSS, EEYE Vulnerability Scanner, and products from Metasploit and Hydra; rapid recovery from virus and worm assaults; setting up firewalls; establishing safe techniques for remote and mobile connectivity; protecting your email system from viruses, spam and directory harvest attacks; and initiating 24x7 network monitoring.

  • Hybrid Cloud Solutions
    Azure Integration ConsultantsProgent can provide expert online consulting support to help companies of any size integrate their networks with leading public clouds including Microsoft Azure and Amazon Web Services. Progent can assist your it team to plan and administer hybrid environments that can include Windows and Linux systems and applications in either cloud-based solutions or in hybrid topologies that combine local IT assets as well as cloud services. To assist you to incorporate cloud services with networks, Progent offers a variety of public cloud migration services that include Office 365 Exchange Online integration with on-premises Exchange, Microsoft Azure hybrid cloud solutions, Amazon AWS hybrid cloud integration support, Amazon Web Marketing Service (WMS) development and troubleshooting, and Google Cloud planning and integration consulting. Progent has more than two decades of experience delivering advanced consulting expertise online, and Progent can help you successfully carry out your cloud migration initiatives on schedule and affordably.
Additional Consulting Services Offered by Progent
Progent can provide the skills of seasoned online consulting professionals for contract projects that small companies often need. Billing rates for ongoing consulting tasks are determined based on the qualifications of the engineers required. Progent's experience with these special areas of information technology allows customers to complete critical initiatives within budget and on schedule. Progent's project-based remote engineering services include:
  • Call Center Support
    Progent's Help Desk support alternatives for small companies with environments that incorporate UNIX/Linux, Solaris, macOS and OS X, Cisco, or Microsoft products include comprehensive Call Center outsourcing, Virtual Helpdesk support services, and Call Center operations consulting. Progent's Standard Call Center support services are well suited for small organizations who don't have the budget to build and maintain an in-house Call Center but who need quick communication with an effective Help Desk with professional telephone assistance plus the technical depth to escalate the most challenging problems to high-level engineers.

    Progentís Help Desk sharing services make it possible for your business to share the load for Help Desk support seamlessly between your IT team and Progent's nationwide pool of veteran technical support engineers and matter experts (SMEs). Progentís Help Desk Co-management service is a collaborative service desk solution built around the leading PSA tool for managing service requests, ticket lifecycle, accountability, progress tracking, and metrics.

    Progent's Help Desk Call Center consulting services can assist you in establishing an efficient new Help Desk or revamping your existing organization, identifying or customizing Help Desk Call Center software to address the unique needs of your business, or adding occasional phone support personnel to reinforce your existing Call Center resources to deal with high-demand situations like software migrations, major upgrades, or rolling out brand new business software.

    Progent's Help Desk Call Center team of experienced information technology professionals offers your computer users in Denver Colorado rapid assistance from an effective technical support resource with substantial experience providing telephone-based support and remote repair service for computer environments powered by UNIX, Linux, Sun Solaris, Apple macOS and OS X, Cisco, or Microsoft components. Progent's mission is to earn the Call Center recognition as a solid driver of business productivity, and Progent's goal is to solve rather than just annotate IT problems.

  • Business Applications Services: Training, Customization, and Problem Solving
    Progent's Applications Experts staff provides online and in-depth consulting support and education in special business application areas that include ERP, MRP, customizing accounting packages, and Customer Relationship Management (CRM). Progent also can deliver consulting expertise, programming, and education for popular Microsoft business applications such as Microsoft CRM, Microsoft Office Project, Office Word, and Microsoft Office Excel. For more information concerning Progent's expertise, custom development, and education offerings for UNIX/Linux, Solaris, macOS and OS X, or Microsoft applications, refer to Progent's Applications Experts Group.

    Progent's Apple Mac consultants can promote the creative aspect of Mac environments by providing remote consulting support and education in graphics, audio, and video. Progent's support professionals can provide help in a range of Apple Mac programs such as Adobe Photoshop, Illustrator, InDesign, QuarkXPress, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and After Effects. Progent's consultants can also help you with common jobs such as capturing or digitizing audio or video or configuring an audio/video production studio.

    Online Network and Server Monitoring Services
    Progent offers businesses in Denver Colorado online network monitoring support centered around Microsoft Operations Manager network monitoring, adapted by Progent to suit your business so your network maintenance is proactive and automated. By spotting looming trouble spots before they expand into full-scale emergencies, remote monitoring can head off stressful and expensive network failures. Progent can also utilize server and infrastructure monitoring products like Nagios and MRTG to analyze UNIX, Linux, Sun Solaris, or macOS and OS X networks, Microsoft Windows environments, or environments based on a mix of operating systems.

How Your Denver Colorado Company Can Contact Progent's Remote Technical Support Professionals
To get in touch with Progent about emergency remote support with UNIX/Linux, Sun Solaris, or macOS and OS X environments, go to Progent's Nationwide Remote Support, call 1-800-993-9400, or refer to Contact Progent.

Denver Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Denver Metro Area.

Onsite IT Consulting
Progent locations in Denver Metro Area

City Address Phone Link
Aurora Clock Tower Square, 14201-14291 E 4th Ave
Aurora, CO 80011
United States
(720) 577-6500 Aurora Network Support Services
Broomfield 11001 West 120th Ave, Suite 400
Broomfield, CO 80021
United States
(720) 666-6553 Broomfield Network Support Services
Centennial 7173 S. Havana St, Suite A600
Centennial, CO 80112
United States
(720) 961-4447 Centennial Network Support Services
Denver 1515 Wynkoop St, Suite 360
Denver, CO 80202
United States
(720) 263-4433 Denver Network Support Services




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    Progent's support experts in Mac and Microsoft Windows technology can show you how to integrate Apple Macintosh and Windows systems into seamless environments with resource sharing and collaboration support. Allowing efficient co-existence among a mix of servers and workstations powered by Mac OS and Microsoft Windows requires extensive knowledge of and background with Mac and Microsoft technology. Progent's background in Microsoft and Macintosh service makes it possible to offer world class assistance to companies that depend on these technologies to keep their strategic advantage. Progent can also assist you to integrate Apple's iPhones and iPads with your Windows environment.

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    Microsoft has made a strong effort to enable transparent hybrid ecosystems that combine Office 365 and local Exchange systems. This permits you to have some mailboxes hosted at your on-premises datacenter or private cloud and other mailboxes hosted by Office 365. Progent's certified Exchange consultants can assist your organization with any facet of planning, integrating and debugging your hybrid Office 365 Exchange Online solution. Progent's Exchange specialists can deliver occasional expertise to help you resolve challenging technical bottlenecks and also can provide comprehensive project management outsourcing to make sure your hybrid Office 365/Exchange solution is carried out on time and within budget.

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    Progent offers economical remote support from engineers with expertise in a broad array of utilities and services that deliver solutions for backing up Microsoft Windows, Mac, and Linux servers and workstations as well as notebooks and handhelds. Progent can provide help for leading backup platforms such as Acronis, Barracuda Backup, Altaro VM Backup, Symantec Backup Exec, BackupAssist Software, HP Data Protector, Double-Take Software, MozyPro, Retrospect, Apple Time Machine, VMware vSphere Data Protection (VDP), and Solaris FLARs. Progent's consultants can help you to implement, upgrade, or maintain data backup solutions for a variety of architectures such as on-premises, remote, cloud-based, or hybrid.

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    Progent's Microsoft-certified professionals can assist you to assess the business value of Windows Server 2012 R2 for your company, develop test environments and migration plans, tune your network infrastructure for local, multi-location, private or public cloud-based, and hybrid datacenters, educate your IT support staff, create a corporate-wide security strategy, automate IT management, help with creating applications, and build and validate a disaster recovery/business continuity plan.

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    If your company operates a Solaris environment or a mixed-platform computer system, Progent's CISM and CISSP-certified security specialists can help your whole organization in a wide range of security topics including security administration procedures, security design and strategies, access management systems and techniques, applications development security, business processes security, hardware security, communications, network and web security, and workplace recovery planning. CISM and ISSAP stipulate the basic competencies and worldwide standards of performance that information security managers are required to possess. These accreditations provide IT management the confidence that those who have earned their CISM, CISSP or ISSAP qualification have demonstrated the background and theory to offer world-class security support and consulting services.

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    Progent's Cisco certified network infrastructure consultants have extensive experience assisting ISPs to design, implement, manage, tune, and debug high-availability, extensible network solutions appropriate for shared public networks.

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    Progent can supply small companies with an IT management professional who can act as a part-time CIO. This part-time CIO can provide strategic direction to help you integrate sensible IT products to improve business operations so they align better with your corporate goals. Your company can develop and implement a well conceived information technology plan without absorbing the cost of a full-time Chief Information Officer.

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    Technical Support Microsoft Windows Failover Cluster

    The server cluster technology built into the Datacenter and Enterprise editions of MS Windows Server 2008 is dramatically redesigned to simplify the deployment, setup, and maintenance of clusters that provide improved levels of system availability, security, efficiency, and versatility. New or improved capabilities include cluster verification, revamped setup and deployment, improved cluster administration, redesigned cluster infrastructure for maximum uptime, hardened security and quorum structure, fewer failure points, greater disk and memory capacity, and enhancements for multi-site clusters. Progent's Microsoft-certified consultants can help you evaluate the advantages of failover clusters, design and implement an installation, train your network support personnel to administer your failover clusters, provide ongoing consulting and technical help services, and produce and test a disaster recovery procedure.

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    Catalyst family of Wi-Fi controllers simplify the management of wireless networks by unifying the provisioning and management of Wi-Fi access points, optimizing Wi-Fi throughput by limiting the effect of RF congestion, enhancing wireless availability with fast auto-failover, and hardening security by identifying threats and analyzing traffic content based on user type and location. Progent can assist your business to deploy Cisco Wi-Fi controller appliances to manage and monitor Wi-Fi networks of all sizes. Progent can help you to administer and troubleshoot your existing Cisco Wi-Fi environment or implement a smooth migration to Cisco's latest Wi-Fi controller technology.

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    Progent's Cisco-certified Wi-Fi networking experts can provide remote and on-premises consulting and support services to assist you to plan, install, manage, tune, and repair wireless deployments that utilize Cisco's Meraki APs. Progent's experts can also assist your organization to design and implement hybrid networks that integrate local and cloud-based services and that provide easy access, enhanced security and compliance, unified management, and consistent operation for all your mobile and desktop endpoints.

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    Progent's ProSight portfolio of managed services are intended to provide businesses who maintain minimal internal network support teams with affordable access to world-class management tools and technical experts. Advantages of Progent's ProSight catalog of managed IT services include predictable network maintenance costs, smart automation of routine administrative processes, ongoing absorption of new technology, smooth transition from legacy technology to up-to-date solutions, close fit between computer technology with strategic objectives, access to seasoned network consultants, and freeing up management to focus on business issues rather than fast-evolving network technology.

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    FAQ about Cisco Consultant Telecommuting Job

    For replies to frequent enquiries about becoming a consultant at Progent, go to Employment at Progent Q&A.

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    Progent's seasoned ransomware recovery experts can assist your business to reconstruct an IT network victimized by a ransomware crypto-worm such as Ryuk, Maze, Sodinokibi, Netwalker, Snatch or Egregor.

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    Progent provides national urgent help and consulting services for businesses who operate Solaris networks or whose IT systems include a mix of Sun Solaris and Microsoft technology. Remote technical support offers optimum return for your information technology dollar by preserving user efficiency and limiting the time charged for network analysis and repair. Advanced online support tools and skilled technicians and consultants allow Progent to handle the majority of IT issues without wasting time and expense by traveling to your site. In the vast majority of situations your network problems can be remediated over the phone or through a combination of phone support and online access. Progent can make available Cisco CCIE infrastructure engineers and CISM and CISSP certified security professionals to help with the toughest network problems.

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    Progent's Check Point Software firewall consultants can show you how to design, integrate, and manage firewall environments built around Check Point Next Generation security gateways and Check Point's subscription-based security services. Progent's consultants can also help you support legacy Check Point firewalls or upgrade smoothly to Check Point's next-generation firewalls.

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    Microsoft Dynamics GP/Great Plains can help you grow and control your business more efficiently by delivering easy availability of decision-driving data and a fast ROI. Dynamics GP/Great Plains offers important business benefits such as its ability to extend the reach of your company, handle your accounting, automate financial processes, standardize processes across your business, refine inventory control, enhance order accuracy, expand sales and shorten turnaround time, and increase free cash flow. Progent can help you set up and manage a reliable, secure server and communications foundation to support Great Plains, and can provide expert Microsoft Dynamics GP consultants to make sure you reap all the benefits of your Dynamics GP software.

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    To deliver cost-effective IT services for small businesses, Progent offers full-service IT outsourcing plans that offer small offices fast access to technical help without requiring you to hire, educate, and manage an expensive in-house IT team. Progentís IT outsourcing services offer you an affordable alternative for creating a secure and robust environment for your favorite Windows office productivity suites including Microsoft Office XP and Office 2003.

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    IT Management Outsourcing Specialist

    Progent's ProSight portfolio of managed IT services are intended to offer businesses who maintain minimal in-house IT administration and support staffs with low-cost help from enterprise-class management platforms and technical experts. Benefits of the ProSight line of managed IT services include predictable IT management expenses, smart automation of common management processes, ongoing absorption of the latest information technology, graceful transition from legacy systems to current solutions, improved fit between computer technology with strategic objectives, guidance from veteran IT experts, and freeing up management to concentrate on business issues instead of ever-changing computer technology.

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    Progent can assist your business to evaluate the many subscription options offered with Office 365 and configure your information network with Office 365 so you derive maximum business value. Progent supports cross-platform networks that incorporate Windows, macOS, and Linux software. Progent can also assist you to build and maintain hybrid ecosystems that seamlessly combine local and cloud-based resources.

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    Progent's management team includes industry professionals with years of background providing computer consulting services, technical support, and long-term IT planning to organizations ranging in size from startups to Fortune 500 companies. Great service calls for great people, and Progent stands out by having assembled a management team able to provide businesses with the best service value available anywhere.

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    Progent offers affordable online support to help businesses of any size to access Amazon AWS cloud services such as Amazon EC2 for virtual machine hosting, Amazon S3, and Amazon Glacier. Progent can help your IT team with every aspect of Amazon AWS migration and troubleshooting including requirements analysis, readiness assessment, architectural design and review, testing, deployment, administration, performance tuning, software license management, disaster recovery mechanisms, and security strategies.

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    Progent's Microsoft-certified Windows Server 2019 experts can assist your company to plan and implement a cost-effective migration to Windows Server 2019 using existing deployment architecture or a cloud-hosted or hybrid deployment model. Microsoft Windows Server 2019 offers major enhancements in capacity, speed, ease of management, Hyper-V virtualization, cybersecurity, hybrid on-prem plus cloud deployments, availability, and Linux support.

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    Cisco's PIX 500 Series firewalls have reached end of life and Cisco might not offer support these legacy devices. Progent still offers technical support for Cisco's PIX 500 Series firewalls to help you with maintenance and Progent can in addition help you assess if you should migrate to next generation firewall technology from Cisco. Progent's Cisco-certified experts can help you design and carry out a smooth upgrade to Cisco ASA 5500-X firewalls following leading practices.

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    Progent provides nationwide online phone support and troubleshooting services for businesses who operate macOS and OS X environments or whose IT systems feature a mix of Mac and Microsoft technology. Progent's experts can provide macOS and OS X clients a range of services such as desktop support, upgrading to the current version of macOS from earlier editions of macOS or OS X, plus help with Mac applications. Progent's specialists in Apple technology can also assist you with iPhone and Apple iPad support, or migrating to iCloud services. Remote technical support offers optimum return for your IT dollar by extending user productivity and limiting the time charged for computer analysis and repair. Advanced online access tools and experienced technicians and consultants combine to enable Progent to handle most IT problems without wasting time and money by traveling to your site. In most of situations your network issues can be remediated by telephone or through a combination of telephone help and remote connectivity. Progent can put you in touch with Cisco CCIE infrastructure experts and CISM premier security professionals to assist with the most difficult network problems.


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