Urgent Online Support for Denver Colorado UNIX, Linux, or Solaris NetworksFor small and midsize companies in Denver Colorado, Progent offers technical support for networks based on UNIX, Linux, Sun Solaris, or macOS and OS X or for environments that include a mix of UNIX and Microsoft Windows technology. Progent has provided remote troubleshooting to businesses in every state in the U.S. (See Progent's client testimonials). In addition, Progent offers the expertise of Cisco CCIE-certified engineers for challenging connectivity issues, plus the services of CISA and CISM-accredited security consultants to handle advanced security architecture and business continuity preparedness.

Progent's remote support engineers offer exceptional leverage because they are equipped with the real-world background and the sophisticated tools to solve the majority of information system issues quickly. Efficient support reduces direct costs because solutions require fewer chargeable minutes. Online support also avoids the cost of sending a consultant to your office. Your company saves additionally with incidental expenses by reducing or eliminating network downtime and associated losses due to business discontinuity, upset clients, unproductive employees, and distracted management.

Progent's billing model for remote help is structured to stretch your IT service dollar. Progent charges on a per-minute basis for phone consulting, so you are billed only for the support that you actually get. In contrast to typical remote service companies, Progent asks for no initialization surcharge or minimum payments. Progent's per-minute billing unit and simple model for billing avoid situations where quick solutions somehow end up as big invoices. Progent's skill at dealing with technical issues efficiently translates into your company conserving money.

Progent's Online Service Tools
Through years of experience, Progent has developed a set of customized tools and field-tested methodologies that allow the maximum level of efficiency for remote technical support and repair for small and midsize business information networks. Progent offers protected Virtual Private Network support for VPN gateways from a variety of leading vendors such as Microsoft, Cisco, Juniper, Netscreen and Watchguard. Secure VPN access enables the staff of Progent's online support team to access your computer system remotely without compromising corporate security.

Progent's highly evolved customer support database application includes extensive documentation describing all service that Progent's clients have received. Progent's authorized consultants have access to the specifics of support provided to each Progent customer by any engineer. This archive of trouble tickets and repairs is structured as a conveniently retrievable internal knowledge base that permits Progent's remote support professionals to share their experiences with the whole team to ensure that the effectiveness of Progent's support grows daily. Progent's high-level accreditations and close relationships with key technology companies such as Cisco and Microsoft make available additional extensive technical support databases and permit fast response from vendors' internal engineering staff so Progent's remote consulting experts are able to come up with the most efficient resolutions promptly.

Start Receiving Remote UNIX/Linux, Solaris, or macOS and OS X Computer Support from Progent
To get started with Progent's phone services in Denver Colorado or to find out more about Progent's online support options, call Progent at 1-866-PROGENT (866-776-4368) or visit Contact Progent. If you have a critical requirement for network support, go to Immediate Urgent Support.

Online Network Support Services Offered Progent
Progent's phone-based technical service engineers offer credentials in an extensive array of disciplines. This broad scope of capability enables Progent's consultants to address almost any crisis likely to take place in a small company network. Credentials held by Progent consultants in UNIX/Linux platforms include Sun Solaris SCNA, Red Hat RHCE, Red Hat RHCT, Apple ACSA, Apple Certified Support Professional, and Apple Certified Technical Coordinator. Cisco credentials earned by Progent technical support consultants include Cisco Certified Internet Expert in Routing/Switching and Security, plus Cisco Certified CCNP, CCNA, Security Professional, Voice Professional, and Design Associate.

To support clients with multi-operating system environments, Progent also offers the services of engineers with advanced Microsoft credentials including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Application Developer (MCAD). Progent's security engineers include CISM consultants, CISSP network security experts, and CISSP-ISSAP engineers.

Online support services available from Progent to customers in Denver include:

  • UNIX, Linux, Sun Solaris, and macOS and OS X Support Services
    Progent's UNIX/Linux, Sun Solaris, and macOS and OS X remote consulting services address a broad spectrum of information technology such as system infrastructure, messaging solutions, network and operational security, UNIX/Linux and Windows coexistence, VMware technologies for server consolidation and easy administration, and migration from legacy systems to current Windows or Linux solutions. Progent's team-oriented methodology for solving network issues promotes quick escalation, if necessary, to engineers with appropriate experience to handle complex situations. This accelerates repair of urgent problems, reduces lost productivity, and cuts support expense.

    Progent's UNIX/Linux consultants can offer urgent remote help for analyzing problems within UNIX, Linux, or Solaris systems powered by popular derivatives of UNIX including:

    • macOS and OS X
    • Sun Solaris
    • IBM AIX
    • HP-UX
    • BSD
    • SCO
    • Silicon Graphics IRIX (SGI/IRIX)
    Important Linux platforms for which Progent offers expert support include:
    • RedHat
    • SUSE
    • Debian-GNU
    • Slackware Linux

  • Contact a Cisco CCIE for High-level Network Troubleshooting
    Cisco Consultants for Denver ColoradoThe Cisco CCIE certification is the top recognition for networking consultants, and validates a person's network technology skills at the master level. Cisco CCIEs know how to deal with the most intractable challenges associated with network planning, deployment, maintenance, security, and problem solving. CCIEs can cooperate closely with Cisco's in-house support staff in isolating problems with Cisco IOS Software network administration tools and developing alternate approaches or identifying program updates. Cisco qualified CCIEs represent an exceptional value because their deep experience enables them to solve the most difficult problems quickly. In many instances, less seasoned engineers can wrestle for many hours or days with identical problems that a Cisco-qualified CCIE can fix in minutes. Few service organizations make CCIEs available to support small and mid-size companies. Progent offers fast telephone access to a CCIE so your company can receive urgent support for severe network issues that are crippling worker efficiency but are outside the comfort zone of your local network support providers. Progent's Cisco-qualified CCIE engineers can connect to your computer system using the latest remote troubleshooting tools to perform efficient, safe, and affordable analysis and remediation. Progent's Cisco-qualified CCIEs offer assistance with all of Cisco's industry-leading family of connectivity appliances including PIX Series Firewalls and ASA 5500 Series Firewalls, the Catalyst Firewall Services Module (FWSM), protected broadband and integrated services routers, wireless access points, Meraki cloud-managed Wi-Fi access points, Voice over IP (VoIP) phones and systems, Catalyst Series switches, plus Virtual Private Network solutions.

  • Authorized MS Windows Expertise
    Microsoft Windows Expertise for Denver ColoradoProgent's Microsoft-certified online support professionals can provide computer system troubleshooting and IT help for the complete line of Microsoft server platforms. Progent is a Microsoft Partner and can offer your business the assistance of consulting professionals who can help you with a broad variety of technology support including Windows Server 2012 R2 integration, Windows Server 2008 R2 set up, Microsoft Exchange 2019 Server deployment, MS Exchange 2016 Server planning and deployment, Exchange 2013 configuration, Microsoft Exchange 2010 management, SharePoint Server 2016 migration support, SharePoint Server 2019 planning and deployment, Microsoft Teams integration, Skype for Business migration consulting, Lync Server 2013 integration and Office Communications Server 2007 upgrade, Microsoft Forefront Threat Management Gateway 2010 administration and ISA Server 2006 maintenance, Microsoft SQL Server 2019 integration expertise, MS SQL Server 2017 expertise, Microsoft SQL Server 2016 integration and development, and Microsoft SQL Server 2014 support, Systems Center Operations Manager (SCOM) system monitoring and reporting, Project Server training, SBS Server 2011 support, and Windows Essentials cloud integration.

    Progent in addition offers a broad array of online PC desktop support including Windows 7 migration, upgrading to 64-bit workstation applications, integrating Microsoft Office 2010, and automating PC desktop image creation.

  • CISSP, ISSAP, and CISM Certified System Security Experts
    CISSP Premier Network Security Experts for Denver ColoradoProgent's certified CISM and CISSP security consultants offer a variety of system protection services that can enhance the immunity of your UNIX, Linux, Solaris, Mac or Windows environment against assaults or assist you to recuperate quickly following a serious penetration. Security support services offered by Progent include: in depth network security analysis utilizing tools such as GFI LANguard, NMAP Port Scanner, and software from Metasploit and Hydra; quick cleanup after malicious assaults; integrating firewalls; designing safe techniques for remote and mobile access; protecting your messaging system against spam and directory harvest attacks; and instituting 24x7 proactive monitoring.

  • Hybrid Cloud Integration
    Azure Integration ConsultantsProgent can provide advanced online support services to help companies of all sizes integrate their information networks with leading public cloud platforms such as Microsoft Azure and Amazon Web Services. Progent can help you to design and manage hybrid environments that can include Windows and Linux systems and applications in either cloud-based systems or in hybrid topologies that combine physical resources along with cloud services. To help you to incorporate public clouds with networks, Progent offers a variety of public cloud migration support services that include Microsoft 365 Exchange Online integration solutions with on-premises Exchange, Azure enterprise hybrid cloud solutions, Amazon Web Services hybrid cloud integration support, Amazon Web Marketing Service development and debugging, and Google Cloud Platform (GCP) planning and integration consulting. Progent has over 20 years of experience providing high-level consulting services online, and Progent can make sure you complete your cloud migration initiatives quickly and affordably.
Additional Support Services Offered by Progent
Progent can provide the skills of world-class remote consulting experts for contract IT projects that small companies often need. Progent's charges for longer-term development or consulting tasks are set according to the qualifications of the consultants required. Progent's background in these important fields of computer technology allows customers to complete major projects within budget and on time. Progent's project-based remote engineering services include:
  • Help Desk Support
    Progent's Help Desk service options for small companies with networks that incorporate UNIX, Linux, Sun Solaris, Apple macOS and OS X, Cisco, or Microsoft technology include comprehensive Call Center outsourcing, Virtual Help Desk support services, and Helpdesk operations consulting. Progent's Standard Help Desk Call Center support services are designed for smaller companies who lack the budget to assemble and manage an internal Call Center but who need quick communication with an effective Help Desk Call Center with professional phone support plus the technical depth to escalate the most challenging trouble tickets to high-level consultants.

    Progentís Co-managed Help Desk services allow your business to share the load for Help Desk support seamlessly between your in-house IT team and Progent's large roster of certified desktop support technicians and matter experts (SMEs). Progentís Help Desk sharing service is an advanced support solution built around the top professional services automation (PSA) platform for handling end-user service requests, ticketing, ownership, progress tracking, and reporting.

    Progent's Help Desk Call Center consulting support can assist you in establishing an effective new Help Desk or revamping your existing organization, identifying or modifying Call Center software to meet the particular needs of your company, or adding occasional online personnel to reinforce your existing Help Desk group to deal with demanding situations like software migrations, major updates, or rolling out brand new business software.

    Progent's Help Desk staff of experienced information technology professionals provides your computer users in Denver Colorado instant access to a dependable support group with substantial background delivering phone support and remote diagnostics for computer environments powered by UNIX, Linux, Sun Solaris, macOS and OS X, Cisco, or Microsoft technology. Progent's concentration is to give the Help Desk recognition as a major driver of business efficiency, and Progent's intent is to fix rather than merely track IT problems.

  • Business Applications Services: Education, Development, and Problem Solving
    Progent's Applications Experts Team can supply remote advanced consulting support and education in key application fields including ERP, MRP, customizing accounting packages, and Customer Relationship Management (CRM). Progent also can deliver consulting expertise, customization, and education for popular Microsoft business applications including Microsoft CRM, MS Project, MS Office Word, and Microsoft Excel. To find out more information on Progent's expertise, custom programming, and education offerings for UNIX, Linux, Sun Solaris, Apple macOS and OS X, or Microsoft applications, see Progent's Applications Experts Services.

    Progent's Apple Mac consultants can support the artistic elements of Macintosh environments by delivering phone-based help support and education in imaging, audio, and motion video. Progent's support professionals offer expertise in a variety of Apple Mac applications including Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, Apple Final Cut Pro, Apple Motion, and After Effects. Progent's Mac specialists can also help you with common jobs like scanning or digitizing audio or video or putting together an audio/video production studio.

    Online Network Monitoring Services
    Progent offers businesses in Denver Colorado online network monitoring support powered by Microsoft Operations Manager IT infrastructure monitoring, enhanced by Progent to accommodate your environment so that your computer maintenance is proactive and automated. By anticipating possible problems before they evolve into full-scale emergencies, automated monitoring can minimize stressful and expensive service failures. Progent can also deploy system monitoring products such as Nagios and MRTG to analyze UNIX/Linux, Solaris, or macOS and OS X networks, Microsoft Windows networks, or environments that incorporate a variety of operating systems.

How Your Denver Colorado Company Can Contact Progent's Online Service Experts
To contact Progent about emergency online support with UNIX, Linux, Sun Solaris, or Apple macOS and OS X environments, visit Progent's Nationwide Remote Support, call 1-800-993-9400, or refer to Contact Progent.

Denver Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Denver Metro Area.

Onsite IT Consulting
Progent locations in Denver Metro Area

City Address Phone Link
Aurora Clock Tower Square, 14201-14291 E 4th Ave
Aurora, CO 80011
United States
(720) 577-6500 Aurora Network Support Services
Broomfield 11001 West 120th Ave, Suite 400
Broomfield, CO 80021
United States
(720) 666-6553 Broomfield Network Support Services
Centennial 7173 S. Havana St, Suite A600
Centennial, CO 80112
United States
(720) 961-4447 Centennial Network Support Services
Denver 1515 Wynkoop St, Suite 360
Denver, CO 80202
United States
(720) 263-4433 Denver Network Support Services




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