Immediate Phone Consulting for Denver Colorado UNIX, Linux, or Sun Solaris SystemsFor small and midsize companies in Denver Colorado, Progent offers help for computer systems based on UNIX, Linux, Sun Solaris, or macOS and OS X or for networks that feature a combination of UNIX and Microsoft technology. Progent has delivered remote troubleshooting to companies in every state in the United States. (Refer to Progent's customer recommendations). In addition, Progent can furnish the consultation Cisco CCIE-certified network specialists for complex connectivity problems, plus the services of CISSP and CISM-accredited security consultants to handle high-level security architecture and business continuity preparedness.

Progent's remote technical support engineers offer excellent leverage due to the fact that they are equipped with the real-world experience and the sophisticated tools to resolve most network issues rapidly. This lowers direct costs since service calls take up a smaller number of chargeable consulting minutes. Remote support also avoids the expense of sending an engineer to your location. Your organization benefits additionally with indirect expenses by reducing or eliminating network outages and related costs stemming from business disruption, disgruntled customers and vendors, idle workers, and de-focused management.

Progent's pricing policy for online support is structured to get the most out of your IT service dollar. Progent charges by the minute for phone assistance, so you are billed only for the support that you actually get. In contrast to typical online support firms, Progent requires no startup charge or minimum fees. Progent's one-minute billing unit and clean policy for pricing prevent situations where speedy. minor fixes manage to end up as big bills. Progent's penchant for solving technical issues efficiently results in your company saving money.

Progent's Online Support Tools
Over the years, Progent has refined an arsenal of customized technologies and field-proven methodologies that allow the maximum degree of efficiency for online help and repair for small and midsize company IT networks. Progent offers safe Virtual Private Network support for VPN gateways from multiple leading sources including Microsoft, Cisco, Juniper/NetScreen, Netscreen and Checkpoint. Secure VPN access enables the engineers of Progent's remote service group to connect to your computer system remotely without violating system security.

Progent's advanced customer support reporting application includes thorough records for the support that Progent's customers have been provided. Progent's staff service personnel have the benefit of the history of all help provided to every customer by every Progent consultant. This archive of anomalies and fixes is structured as a readily searchable proprietary knowledge base that allows Progent's online technical engineers to share their knowledge company-wide to make sure that the value of Progent's technical support grows over time. Progent's advanced accreditations and working associations with key industry leaders such as Cisco and Microsoft permit access to other massive technical support databases and allow quick access to vendors' in-house support staff so Progent's remote consulting experts can determine optimal solutions quickly.

Initiate Remote UNIX/Linux, Solaris, or Apple macOS and OS X Network Help from Progent
To access Progent's phone support in Denver Colorado or to find out additional information about Progent's online support programs, call Progent at 1-866-PROGENT (866-776-4368) or visit Contact Progent. If you have a critical requirement for IT support, visit Immediate Emergency Support.

Remote Support Services Available from Progent
Progent's remote support experts offer credentials in an extensive set of products and technologies. This wide range of technical skills enables Progent's consultants to tackle almost any crisis that may take place in a small or midsize business network. Credentials held by Progent engineers in UNIX-family technologies include Sun Certified Network Administrator, Red Hat RHCE, Red Hat RHCT, Apple ACSA, Apple Certified Support Professional, and Apple Certified Technical Coordinator. Cisco certifications awarded to Progent service consultants include Cisco Certified Internet Expert in Routing and Switching and Voice, plus Cisco Certified Network Professional, Network Associate, Security Professional (CCSP), CCVP, and Design Associate.

To support companies with mixed-operating system networks, Progent also provides access to consultants with advanced Microsoft certifications including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Application Developer (MCAD). Progent's security experts include Certified Information Security Manager (CISM) Engineers, CISSP network security specialists, and Information System Security Architecture Professional (ISSAP) engineers.

Phone-based services provided by Progent to clients in Denver include:

Additional Support Services Available from Progent
Progent offers the skills of world-class remote consulting experts for contract IT projects that small businesses frequently request. Progent's rates for ongoing development or consulting tasks are set based on the qualifications of the consultants assigned. Progent's background in these important fields of information technology allows customers to execute critical projects economically and on schedule. Progent's project-based remote consulting solutions include:
  • Help Desk Call Center Expertise
    Progent's Help Desk Call Center service options for small businesses with environments based on UNIX, Linux, Sun Solaris, macOS and OS X, Cisco, or Microsoft technology include full-service Help Desk Call Center outsourcing, Virtual Helpdesk services, and Help Desk operations consulting. Progent's Standard Help Desk Call Center support services are ideal for small organizations who don't have the resources to support an in-house Call Center but who need quick access to an efficient Call Center with professional telephone support plus the available expertise to escalate the most challenging problems to high-level consultants.

    Progent's Help Desk sharing services make it possible for your business to share the load for Help Desk support seamlessly between your IT staff and Progent's large roster of veteran technical support technicians and subject matter experts. Progent's shared Help Desk service is a collaborative service desk solution built around the leading professional services automation (PSA) platform for handling end-user service requests, ticketing, ownership, progress tracking, and metrics.

    Progent's Call Center consulting support can aid you in creating an efficient new Help Desk Call Center or improving your established organization, selecting or customizing Help Desk application software to handle the particular needs of your company, or adding temporary online personnel to supplement your existing Call Center team to deal with unusually busy situations like software transitions, mass updates, or installing new applications.

    Progent's Call Center team of experienced network experts provides your clients in Denver Colorado instant communication with an effective network service resource with substantial experience providing phone consulting and remote diagnostics for networks powered by UNIX/Linux, Sun Solaris, macOS and OS X, Cisco, or Microsoft products. Progent's concentration is to give the Help Desk Call Center recognition as a major driver of business success, and Progent's intent is to solve and not simply document network issues.

  • Business Applications Services: Education, Custom Programming, and Integration
    Progent's Applications Consulting Team offers online professional consulting support and training in special application fields such as ERP, MRP, custom programming for accounting packages, and Customer Relationship Management. Progent also can provide consulting expertise, programming, and training for familiar Microsoft business applications including Microsoft CRM, Project, Microsoft Office Word, and Office Excel. To read more on Progent's expertise, customization, and training services for UNIX, Linux, Solaris, macOS and OS X, or Microsoft applications, go to Progent's Applications Experts Services.

    Progent's Apple Mac professionals can promote the artistic facets of Macintosh systems by delivering phone-based help services and training in graphics, sound, and video. Progent's support professionals can provide assistance in a range of Mac applications such as Photoshop, Adobe Illustrator, InDesign, QuarkXPress, MOTU Digital Performer, Final Cut Pro, and After Effects. Progent's consultants can also assist you with common projects such as scanning or digitizing audio/video or setting up an audio/video post production facility.

    Online Network and Server Monitoring Services
    Progent can provide companies in Denver Colorado remote computer system monitoring support centered around Microsoft System Center Operations Manager network monitoring and reporting, customized by Progent for your business so your IT support is proactive rather than reactive. By detecting looming issues before they grow into downtime, remote monitoring can avoid stressful and expensive service failures. Progent can also assist with system monitoring products such as Nagios and MRTG to diagnose UNIX, Linux, Sun Solaris, or Apple macOS and OS X systems, Windows environments, or networks based on multiple operating systems.

How Your Denver Colorado Company Can Contact Progent's Online Service Experts
To contact Progent about emergency phone-based support with UNIX, Linux, Solaris, or macOS and OS X networks, go to Progent's Emergency Remote Help, phone 1-800-993-9400, or go to Contact Progent.

Denver Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Denver Metro Area.

Onsite IT Consulting
Progent locations in Denver Metro Area

City Address Phone Link
Aurora Clock Tower Square, 14201-14291 E 4th Ave
Aurora, CO 80011
United States
(720) 577-6500 Aurora Network Support Services
Broomfield 11001 West 120th Ave, Suite 400
Broomfield, CO 80021
United States
(720) 666-6553 Broomfield Network Support Services
Centennial 7173 S. Havana St, Suite A600
Centennial, CO 80112
United States
(720) 961-4447 Centennial Network Support Services
Denver 1515 Wynkoop St, Suite 360
Denver, CO 80202
United States
(720) 263-4433 Denver Network Support Services




An index of content::

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    Progent can assist you to design an upgrade to Microsoft Teams from Skype for Business Online and configure, manage, and troubleshoot a cloud-based or hybrid deployment of Microsoft Teams. Progent can help you to integrate Teams with Microsoft Office and Microsoft 365 apps, Exchange, SharePoint, and your PBX.

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    Progent's Solaris platform support services offer small and mid-size businesses and developers help with managing and supporting Solaris environments that coexist with Microsoft-powered networks. Progent offers your business access to Solaris consultants, consulting professionals certified by Microsoft and Cisco, and security specialists with CISA and CISSP certification. This wide range of experience offers you a convenient one-stop consulting firm to help you build and maintain a protected and robust cross-platform network and communications infrastructure that supports Sun Solaris and Microsoft coexistence by integrating Windows with major versions of UNIX such as Mac OS X, Sun Solaris, IBM AIX Open UNIX, HP-UX, BSD, SCO, and SGI/Irix or leading Linux platforms including RedHat, SUSE, CentOS Linux, Ubuntu, PCLOS, fedora Linux, Gentoo, Mandriva Linux, Debian-GNU, and Slackware.

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    Progent's Microsoft-certified information technology consultants can provide Windows Server 2016 integration consulting services to assist businesses of any size to plan and implement a smooth move to Windows Server 2016 and Windows Hyper-V 2016 using a local, cloud-centric, or hybrid architecture. Progent can help your company to evaluate the business value of Windows Server 2016 for your environment and can help you with any facet of planning, deploying, managing or debugging your Windows Server 2016 and Windows Hyper-V 2016 solution. Progent can help you to take advantage of the many new high-availability and security capabilities of Windows Server 2016 and Hyper-V 2016 such as Windows Containers, Shielded Virtual Machines, Credential Guard, Just In Time (JIT) Privileged Access Management, VM software load, Storage Replica, plus multi-domain failover clusters.

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    ProSight Data Protection Services ECHO from Progent provide small and medium-sized businesses a low cost end-to-end service for reliable backup/disaster recovery. Available at a low monthly price, ProSight DPS automates and monitors your backup activities and enables rapid restoration of vital files, apps and VMs that have become unavailable or corrupted as a result of component failures, software bugs, disasters, human mistakes, or malicious attacks such as ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, apps, system images, plus Microsoft Hyper-V and VMware images/. Critical data can be protected on the cloud, to a local device, or to both. Progent's disaster recovery specialists can deliver world-class expertise to configure ProSight DPS to to comply with regulatory requirements like HIPAA, FIRPA, PCI and Safe Harbor and, when necessary, can help you to restore your business-critical data.

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    Progent's Windows Server 2016 disaster recovery/business continuity experts can assist you to design a disaster recovery solution based on Microsoft's latest Failover Clustering technologies including Cluster Operating System Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for zero-data-loss recovery, Storage Spaces Direct for high-performance storage clusters using industry-standard equipment, Virtual Machine Load Balancing for enhancing the speed and fault-tolerance of Failover Clusters while minimizing TCO and operational expenses, and Cloud Witness for fast, affordable creation of a stretch cluster quorum witness.

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    Progent is a reseller and consulting firm for SentinelOne's Singularity product line, a subscription-based, cloud-first threat management platform that includes machine learning technology and advanced services to provide comprehensive endpoint detection and response.


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