Expanding your remote workforce can have a major effect on IT architecture, cybersecurity, and corporate culture. Progent has 20 years of experience assisting small and mid-size businesses to design, configure, administer, optimize, and debug IT networks that incorporate a remote workforce. Progent can help your Denver organization to pick the appropriate technologies and adhere to best practices in building and maintaining a secure virtual solution for telecommuters that promotes teamwork and returns maximum business value. Progent can provide services ranging from on demand guidance for getting you past challenging IT roadblocks to full project management or co-management to help you successfully complete business-critical tasks.

Progent can help Denver, Colorado companies to succeed with any aspect of creating a high-performing work-at-home ecosystem by providing network infrastructure design and configuration services, VoIP PBX troubleshooting, video conferencing support, collaboration platform customization and training, cloud integration, Help Desk augmentation, endpoint security, backup/restore solutions, and centralized management.

IP Voice Integration for Teleworkers
Expanding the business phone system to include telecommuters is critical to maintaining an effective at-home workforce. A variety of cloud-based IP voice platforms are popular with SMBs to support teleworkers. Many enterprises rely on Cisco's modern or legacy products for IP voice solutions. Progent can assist organizations of any size to design or maintain a telecommuter IP voice service that provides the versatility, transparency and security needed for remote users. Progent's Cisco-certified CCIE IP Voice experts offer advanced support to help organizations optimize their existing Cisco VoIP systems to support an expanding at-home workforce.

  • Cisco Unified Communications Manager (CUCM) delivers advanced IP telephony capabilities to devices like VoIP phones, media processing products, VoIP gateways, and mixed media applications deployed throughout the network. CUCM manages other combined media services such as unified messaging, video conferencing, and customer interaction networks. For more information about Progent's Cisco Unified CM or CUCM support, see Cisco Unified CM consultants.
  • CallManager is Cisco's legacy call-processing software and has been superseded by CUCM. Progent's consultants can help your company to support your current CallManager deployment or migrate efficiently to Cisco's modern IP telephony solutions. For details about Progent's expertise for Cisco CallManager and Cisco's other legacy VoIP products, refer to CallManager consulting.
  • Cisco IP Gateways enable integration with public telephony networks and with clients working outside the corporate perimeter such as at-home workers. Progent can provide consulting expertise for Cisco's legacy IP gateways such as the UC520, UC540 and UC560 products as well as for current Cisco Session Initiation Protocol (SIP) gateways. See Cisco SIP gateway configuration consulting.
  • Additional VoIP Platforms supported by Progent include Vonage, RingCentral and 8x8. Progent can assist you to expand your WAN architecture to work with these solutions and deliver online deployment and troubleshooting services.

Contact Progent for At-Home Worker Expertise
To contact Progent about creating and managing a productive telecommuter solution for your Denver, Colorado company, phone 1-800-993-9400 or visit Contact Progent.