Expanding your at-home workforce can have a significant impact on network infrastructure, security, and company culture. Progent has 20 years of background assisting businesses of all sizes to plan, deploy, administer, tune, and debug IT environments that incorporate at-home workers. Progent can help your Denver company to select the appropriate technologies and adhere to leading practices in creating and maintaining a secure virtual office ecosystem for telecommuters that facilitates teamwork and returns top business value. Progent offers support services that go from as-needed expertise for getting you past challenging technical bottlenecks to full project management to help you carry out business-critical initiatives.

Progent's consultants can help Denver, Colorado organizations to with any facet of building a high-performing telecommuting ecosystem by delivering network infrastructure configuration services, VoIP PBX troubleshooting, video conferencing support, collaboration platform selection and deployment, cloud integration, Help Desk augmentation, security monitoring, backup/restore solutions, and centralized management.

VoIP Solutions for Telecommuters
Expanding the business PBX system to include remote users is vital to supporting an effective work-at-home solution. A broad range of cloud-centric IP voice platforms are popular with small and mid-size businesses to server telecommuters. Many larger organizations depend on Cisco's current or older platforms for VoIP management. Progent can help businesses of any size to plan or maintain a telecommuter VoIP service that delivers the versatility, transparency and protection needed for teleworkers. Progent's Cisco-certified CCIE IP Voice consultants can provide high-level support to help organizations optimize their current Cisco VoIP systems to handle a growing remote workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM or CUCM) delivers high-end IP telephony capabilities to devices like VoIP phones, media processing platforms, Voice over IP gateways, and multimedia applications deployed across the network. Unified Communications Manager supports additional combined media services such as messaging, video conferencing, and customer interaction networks. For details about Progent's CUCM support, refer to Cisco Unified Communications Manager consultants.
  • CallManager is Cisco's legacy call-processing software and has been superseded by Cisco Unified CM. Progent can help you to support your current CallManager environment or migrate smoothly to Cisco's modern IP telephony solutions. For details about Progent's support services for CallManager and Cisco's other early VoIP platforms, visit Cisco CallManager consulting services.
  • Cisco IP Gateways enable connectivity with public telephony networks and with users operating beyond the corporate perimeter such as telecommuters. Progent offers expert support for Cisco's earlier generation IP gateways such as the UC520, UC540 and UC560 products as well as for current Cisco Session Initiation Protocol (SIP) gateways. See Cisco SIP gateway configuration expertise.
  • Additional VoIP Products supported by Progent include Vonage, Intermedia Unite and 8x8. Progent can assist you to expand your WAN architecture to support these solutions and deliver online integration and troubleshooting expertise.

Contact Progent for Remote Workforce Expertise
To contact Progent about building and maintaining a productive telecommuter environment for your Denver, Colorado organization, call 1-800-993-9400 or visit Contact Progent.