Enlarging your telecommuter workforce may have a significant effect on IT infrastructure, security/compliance, and company processes. Progent has two decades of background assisting small and mid-size businesses to plan, configure, administer, tune, and troubleshoot IT environments that incorporate work-from-home employees. Progent can help your Denver organization to select the right technologies and follow best practices in creating and operating a safe virtual ecosystem for telecommuters that promotes teamwork and delivers maximum value. Progent can provide support services ranging from on demand expertise for getting you over challenging IT roadblocks to full project management to help you successfully complete mission-critical initiatives.

Progent can assist Denver, Colorado companies to succeed with any facet of building a high-functioning remote work environment by delivering infrastructure design and configuration services, IP voice troubleshooting, voice/video conferencing support, collaboration platform customization and training, public cloud connectivity, Call Desk augmentation, endpoint security, backup/restore solutions, and unified management.

IP Voice Solutions for Teleworkers
Expanding the business PBX system to accommodate teleworkers is vital to maintaining an effective work-at-home solution. A broad range of cloud-based IP voice platforms are used by small and mid-size businesses to server teleworkers. Many enterprises depend on Cisco's modern or older platforms for IP voice solutions. Progent can help organizations of all sizes to design or maintain a telecommuter VoIP environment that delivers the flexibility, convenience and security needed for remote users. Progent's Cisco-certified CCIE Voice consultants can provide high-level support to help organizations optimize their current Cisco IP voice environments to support an expanding at-home workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM or CUCM) delivers enterprise telephony features to devices such as IP phones, media processing products, VoIP gateways, and mixed media applications used across the network. CUCM supports other combined media services such as messaging, video conferencing, and customer collaboration networks. For details about Progent's CUCM expertise, refer to CUCM consultants.
  • CallManager is Cisco's earlier call-processing software and has been superseded by CUCM. Progent can assist you to maintain your existing CallManager environment or upgrade efficiently to Cisco's current IP telephony solutions. To find out about Progent's support services for Cisco CallManager and Cisco's other older VoIP platforms, visit Cisco CallManager consulting services.
  • Cisco IP Gateways enable connectivity with public telephony networks and with clients working outside the corporate perimeter like at-home workers. Progent offers consulting expertise for Cisco's legacy IP gateways such as the UC520, UC540 and UC560 product lines as well as for modern Cisco Session Initiation Protocol (SIP) gateways. See Cisco SIP gateway integration consulting.
  • Additional VoIP Products supported by Progent include Vonage, Intermedia Unite and 8x8. Progent can assist you to enhance your wide area network architecture to work with these VoIP solutions and deliver as-needed integration and troubleshooting services.

Contact Progent for At-Home Worker Support Services
To contact Progent about creating and maintaining an efficient work-from-home environment for your Denver, Colorado company, phone 1-800-993-9400 or visit Contact Progent.