Enlarging your telecommuter workforce can have a significant impact on IT architecture, cybersecurity, and company processes. Progent has two decades of background helping SMBs to design, configure, manage, tune, and debug IT environments that support at-home workers. Progent can help your Denver company to select the appropriate technologies and follow best practices in creating and operating a secure virtual office ecosystem for teleworkers that facilitates teamwork and delivers top value. Progent can provide services ranging from on demand guidance for helping you past occasional technical bottlenecks to comprehensive project management to help you carry out business-critical initiatives.

Progent can help Denver, Colorado businesses to succeed with any facet of creating a high-functioning work-at-home ecosystem by providing network infrastructure configuration services, IP voice troubleshooting, video conferencing support, collaboration platform customization and training, public cloud connectivity, Help Desk outsourcing, security and compliance, backup/restore solutions, and centralized management.

IP Voice Solutions for At-Home Workers
Expanding the corporate phone environment to include telecommuters is critical to supporting a productive at-home workforce. A broad range of cloud-based VoIP platforms are used by SMBs to support telecommuters. Many enterprises depend on Cisco's modern or older platforms for IP voice management. Progent can assist organizations of any size to design or maintain a telecommuter IP voice environment that delivers the flexibility, transparency and protection required for at-home workers. Progent's Cisco-certified CCIE IP Voice experts can provide advanced support to help organizations tune their existing Cisco VoIP systems to support a growing at-home workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM) delivers enterprise telephony features to devices like IP phones, media processing products, VoIP gateways, and multimedia software used across the network. CUCM manages other mixed media services such as messaging, video conferencing, and team collaboration networks. For more information about Progent's Unified Communications Manager expertise, visit Cisco Unified CM consultants.
  • CallManager is Cisco's legacy call-processing agent and has been superseded by Cisco Unified CM. Progent can help your company to support your current CallManager deployment or migrate efficiently to Cisco's current IP telephony solutions. To learn about Progent's support services for CallManager and Cisco's other legacy IP voice products, visit Cisco CallManager expertise.
  • Cisco IP Gateways enable integration with PSTN networks and with clients operating outside the corporate perimeter such as at-home workers. Progent can provide expert support for Cisco's earlier generation IP gateways such as the UC520, UC540 and UC560 series as well as for modern Cisco Session Initiation Protocol (SIP) gateways. See Cisco Session Initiation Protocol (SIP) gateway integration expertise.
  • Other VoIP Platforms supported by Progent include Vonage, Intermedia Unite and 8x8. Progent can assist you to enhance your wide area network infrastructure to work with these solutions and provide as-needed deployment and troubleshooting expertise.

Contact Progent for At-Home Worker Support Services
To contact Progent about building and managing an efficient work-from-home solution for your Denver, Colorado business, call 1-800-993-9400 or visit Contact Progent.