Expanding your remote workforce can have a major impact on IT infrastructure, cybersecurity, and corporate processes. Progent has two decades of experience assisting businesses of all sizes to plan, deploy, administer, tune, and debug IT environments that support work-from-home employees. Progent can assist your Denver organization to pick the appropriate technologies and adhere to best practices in building and maintaining a secure virtual office ecosystem for teleworkers that promotes collaboration and delivers top value. Progent offers support services that go from as-needed guidance for helping you over challenging IT roadblocks to comprehensive project management or co-management to help you carry out business-critical tasks.

Progent's consultants can help Denver, Colorado organizations to with any facet of creating a high-functioning telecommuting ecosystem by delivering infrastructure configuration services, VoIP PBX expertise, video conferencing integration, collaboration platform selection and deployment, cloud connectivity, Help Desk augmentation, security and compliance, backup/restore solutions, and unified management.

IP Voice Solutions for Telecommuters
Expanding the corporate PBX environment to include telecommuters is critical to supporting an effective at-home workforce. A variety of cloud-based digital PBX platforms are popular with small and mid-size businesses to server remote users. Many enterprises depend on Cisco's current or older products for IP voice solutions. Progent can assist organizations of any size to design or maintain a remote VoIP service that delivers the versatility, transparency and protection needed for telecommuters. Progent's Cisco-certified CCIE Voice experts can provide high-level support to help businesses tune their existing Cisco IP voice systems to handle a growing at-home workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM or CUCM) extends enterprise IP telephony features to devices like VoIP phones, media processing platforms, VoIP gateways, and mixed media software used throughout the network. CUCM supports additional combined media services like messaging, voice/video conferencing, and team interaction networks. For details about Progent's CUCM support, visit Cisco Unified Communications Manager consulting services.
  • Cisco CallManager is Cisco's earlier call-processing software and has been superseded by CUCM. Progent's consultants can help you to maintain your current CallManager deployment or upgrade efficiently to Cisco's modern IP telephony solutions. For details about Progent's support services for CallManager and Cisco's other legacy IP voice platforms, visit CallManager consulting.
  • Cisco IP Gateways provide connectivity with PSTN networks and with users working outside the corporate perimeter like at-home workers. Progent offers consulting expertise for Cisco's legacy IP gateways such as the UC520, UC540 and UC560 products as well as for current Cisco Session Initiation Protocol (SIP) gateways. See Cisco SIP gateway integration expertise.
  • Additional VoIP Products supported by Progent include Vonage, Intermedia Unite and 8x8. Progent can assist you to enhance your wide area network architecture to work with these solutions and deliver as-needed integration and troubleshooting services.

Contact Progent for At-Home Worker Support Services
To get in touch with Progent about creating and managing an efficient telecommuter solution for your Denver, Colorado company, call 1-800-993-9400 or visit Contact Progent.