Expanding your at-home workforce may have a major impact on IT infrastructure, security/compliance, and company culture. Progent has two decades of background assisting SMBs to design, configure, administer, tune, and debug IT networks that incorporate work-from-home employees. Progent can help your Denver organization to select the right tools and follow leading practices in creating and operating a safe virtual office ecosystem for teleworkers that facilitates collaboration and returns top business value. Progent can provide support services that go from as-needed guidance for helping you over occasional IT roadblocks to full project management or co-management to help you successfully complete business-critical initiatives.

Progent can help Denver, Colorado companies to with any facet of building a high-performing work-at-home environment by delivering network infrastructure design and configuration services, IP voice expertise, video conferencing integration, collaboration platform selection and deployment, public cloud integration, Help Desk services, data security, data protection solutions, and unified management.

IP Voice Integration for Remote Workers
Expanding the business phone environment to accommodate remote users is vital to supporting a productive at-home workforce. A variety of cloud-based VoIP platforms are used by SMBs to server teleworkers. Many enterprises rely on Cisco's current or older platforms for IP voice solutions. Progent can assist businesses of all sizes to plan or maintain a remote VoIP environment that provides the flexibility, transparency and security required for at-home workers. Progent's Cisco-certified CCIE IP Voice experts can provide high-level support to help businesses optimize their existing Cisco VoIP environments to support a growing remote workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM or CUCM) delivers high-end telephony features to devices like IP phones, media processing platforms, VoIP gateways, and multimedia applications deployed across the network. CUCM manages additional mixed media services like unified messaging, video conferencing, and team collaboration networks. For more information about Progent's CUCM expertise, refer to Cisco Unified CM expertise.
  • CallManager is Cisco's earlier call-processing agent and has been replaced by Cisco Unified CM. Progent's consultants can help you to maintain your current CallManager deployment or migrate efficiently to Cisco's current IP telephony solutions. To find out about Progent's expertise for Cisco CallManager and Cisco's other older IP voice platforms, visit Cisco CallManager expertise.
  • Cisco IP Gateways enable integration with public telephony networks and with clients operating outside the corporate perimeter such as telecommuters. Progent offers consulting expertise for Cisco's legacy IP gateways such as the UC520, UC540 and UC560 series and for current Cisco SIP gateways. See Cisco SIP gateway configuration consulting.
  • Additional VoIP Platforms supported by Progent's consultants include Vonage, RingCentral and 8x8. Progent can assist you to update your WAN architecture to work with these solutions and provide as-needed integration and debugging expertise.

Contact Progent for At-Home Worker Expertise
To get in touch with Progent about building and maintaining a productive telecommuter solution for your Denver, Colorado organization, call 1-800-993-9400 or go to Contact Progent.