Denver Teleworkers Configuration Consulting Company
VoIP Systems Consulting Experts
Enlarging your at-home workforce can have a significant effect on network infrastructure, security, and corporate culture. Progent has 20 years of background helping businesses of all sizes to plan, configure, manage, optimize, and debug IT networks that support at-home workers. Progent can help your Denver company to select the appropriate technologies and adhere to best practices in building and operating a safe virtual office ecosystem for telecommuters that facilitates teamwork and delivers maximum value. Progent offers support services ranging from as-needed guidance for getting you over occasional IT bottlenecks to comprehensive project management or co-management to help you successfully complete mission-critical initiatives.
Progent can help Denver, Colorado companies to succeed with any aspect of building a high-performing work-from-home ecosystem by delivering network infrastructure design and configuration services, VoIP PBX troubleshooting, video conferencing integration, collaboration platform selection and deployment, cloud integration, Call Desk augmentation, endpoint security, data protection solutions, and streamlined management.
IP Voice Integration for an At-Home Workforce
Extending the corporate phone environment to accommodate remote users is critical to supporting an effective work-at-home solution. A broad range of cloud-centric VoIP platforms are used by SMBs to server teleworkers. Many enterprises depend on Cisco's current or legacy products for VoIP solutions. Progent can help organizations of all sizes to design or tune a telecommuter VoIP environment that provides the flexibility, convenience and security needed for remote users. Progent's Cisco-certified CCIE Voice experts offer advanced support to help organizations tune their current Cisco IP voice systems to handle an expanding remote workforce.
- Cisco Unified Communications Manager (CUCM) extends enterprise IP telephony capabilities to devices such as VoIP phones, media processing products, VoIP gateways, and multimedia software deployed across the network. CUCM supports additional mixed media services such as unified messaging, video conferencing, and team collaboration networks. For more information about Progent's Unified Communications Manager expertise, refer to CUCM consultants.
- CallManager is Cisco's earlier call-processing agent and has been replaced by CUCM. Progent's consultants can assist your company to maintain your current CallManager environment or migrate smoothly to Cisco's current IP telephony solutions. To find out about Progent's support services for Cisco CallManager and Cisco's other legacy IP voice platforms, see CallManager expertise.
- Cisco IP Gateways provide integration with PSTN networks and with users working beyond the corporate perimeter like telecommuters. Progent offers expert support for Cisco's legacy IP gateways like the UC520, UC540 and UC560 product lines as well as for modern Cisco Session Initiation Protocol (SIP) gateways. See Cisco SIP gateway configuration consulting.
- Other VoIP Platforms supported by Progent include Vonage, Intermedia Unite and 8x8. Progent can help you to enhance your WAN architecture to work with these solutions and deliver as-needed configuration and debugging expertise.
Contact Progent for At-Home Worker Support Services
To get in touch with Progent about building and maintaining a productive telecommuter solution for your Denver, Colorado organization, call
An index of content::
Cisco VoIP Network Support
Award Winning Cisco Architecture Configure
Progent can help you to utilize Cisco's infrastructure technology to build a solid basis for your local, cloud-centric, or hybrid-cloud data center and streamline operations in key areas such as hardware utilization, security and compliance, manageability, reliability, and disaster recovery.
Cisco Architecture Server Recovery
Security Consulting Group Cisco
Progent's Cisco-certified CCIE network experts can help you to configure, manage, upgrade and debug Cisco products. Progent offers Cisco, Meraki and Nexus switch expertise, ASA firewall consulting, Meraki and Aironet Wi-Fi access point expertise, Cisco IP phone support, and CUCM/CallManager software support.
24x7 Supplemental Support Desk On-site Technical Support
Information Technology Consulting Shared Helpdesk
Progent's Computer Helpdesk Outsourcing Support Services for PC desktop support are designed especially for small organizations who require fast availability of a Help Desk Call Center with professional telephone support and effective escalation capability but who must operate within a limited IT budget. Key components of Progent's Help Desk Outsourcing Support Services are Help Desk Call Center Phone Support, Secure Remote Access Provisioning, Initial System Evaluation, Expert Prioritization, Virtual Helpdesk Support, By-the-Minute Billing, and Help Desk Call Center Applications Recommendation and Integration.
Internal Security Scan Professionals
External Security Inventory Specialists
Progent offers small businesses two specially designed security evaluation scanning packages that include, at a set fee, remotely managed scans of your security profile which are evaluated by certified security engineers who assess the results of the remote scan, present objective evaluations of your existing network security, and make suggestions for enhancements. Progent offers two complementary network security inventory scanning packages for external and internal security scanning that are priced to fit the restricted budgets of small companies while providing enterprise-quality assessments of your network's vulnerability to attack.
SPS 2007 Consultant
Outsourcing SharePoint Server 2010
Progent's Microsoft-authorized experts can show you how to evaluate the business case for implementing SharePoint 2007, advise you on the appropriate version of Microsoft SharePoint Server for your circumstances, provide setup and deployment services, help you to install Microsoft SQL Server as a back-end database, optimize your network infrastructure, integrate your off-the-shelf and custom application programs to operate with Microsoft SharePoint 2007, design a company-wide security strategy that encompasses portal technology, and provide troubleshooting and Help Desk support.
Small Medium Business Information Technology Outsource
SMB Information Technology Integrators
Progent offers technical services for mid-size companies who have 100 to 250 network clients. The medium size business or office has typically been an overlooked segment of the market for IT support expertise. The overhead and service delivery models of major outside support organizations make them too expensive for the typical mid-size company or small medium business (SMB), which commonly relies on a minimal IT budget with which to support an IT system whose advanced technology and capability are often similar to the networks of much larger enterprises. Progent's support delivery model, which takes great advantage of remote support, virtual office technology and 24x7 network monitoring, significantly lowers the IT support costs of an SMB while offering the mid-size organization with big-company support from professional, world-class experts knowledgeable in a broad range of small business network solutions. If your mid-sized organization or small business is searching for levels of IT help needed by a mid-size office without budgeting enterprise prices, call Progent.
Windows and macOS Troubleshooting
Apple iPad and Windows integration Technology Consulting Services
Progent's service specialists in Mac and Windows technology can show you how to combine Mac and Windows computers into seamless networks with resource sharing and collaboration support. Enabling efficient co-existence among a mix of servers and workstations powered by Mac OS and Windows calls for broad knowledge of and experience with Mac and Microsoft technology. Progent's experience in Windows and Macintosh consulting makes it possible to provide expert assistance to companies that rely on these platforms to keep their competitive edge. Progent can also help you to integrate Apple's iPhones and iPads with your Windows network.
Openings Computer Consultant
Network Professional Part-Time Job
Progent is seeking to find fulltime, solutions-oriented Microsoft certified consultants with Microsoft Certified Systems Engineer certification; Cisco certified system engineers who have Cisco CCNP or CCIE certification; security consultants who have CISSP or CISM or comparable security certification; and high-end system architecture consultants with experience in mobile solutions, wireless connectivity, service continuity, disaster recovery, data preservation, and virtual servers. Progent also is looking for professionals who can work on our staff of helpdesk support specialists and off-site support experts. Also, Progent is hiring experienced managers who can perform productively in our high-growth, virtual office environment.
At Home Workforce Endpoint Management Online Consulting
Telecommuter Endpoint Management Computer Consultant
Progent can help small and medium-size organizations to configure efficient endpoint management and monitoring tools for maintaining endpoint devices operated by telecommuters.
Juniper Firewall/VPN Audit
Juniper NetScreen Protecting
Progent's Juniper-certified NetScreen consultants can help you to install and integrate NetScreen 5000 series routers, migrate from previous NetScreen devices to more current Juniper technologies, and troubleshoot infrastructure issues in all-Juniper or mixed-vendor systems.
WatchGuard Firebox M270 Firewall Cybersecurity Firms
Security Company WatchGuard Firebox T35 Firewall
Progent offers support services for WatchGuard Firewall/VPN security appliances including the WatchGuard Firebox and XTM series of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard professionals can show you how to select, deploy, and manage a WatchGuard Firewall product that aligns with your network security needs and budget. Progent can assist you to maintain outdated WatchGuard firewall appliances or migrate smoothly to modern WatchGuard firewalls.
Best Microsoft Office 2000 Information Technology Management
Microsoft Office XP Computer Support Company
Progent’s IT outsourcing packages provide budget-friendly network support for small businesses. Whether it includes designing system architecture, setting up an in-house Help Desk or using an outside one, rolling out a new email system, monitoring your system, or building a web-based business solution, outsourcing your IT technical services can reduce expenses and eliminate uncertainties, permitting network support budgets to grow in a more moderate and controlled manner than is feasible by assembling a bulky, knowledgeable internal IT staff. Progent’s Outsourcing White Paper and flyers show how Progent can enable you to build a secure and robust system architecture for your vital business software powered by Microsoft Windows such as Office XP, Microsoft Office 2003, and Microsoft Office 2000.
Azure and Android integration Consulting Services
24/7/365 Microsoft Azure hybrid cloud solutions Technology Professional
Progent's consultants can help you with any aspect of Microsoft Azure integration such as requirements definition, prerequisites assessment, solution design, pre-production testing, implementation, automated management, performance tuning, license controls, disaster recovery strategies, security policy enforcement, and compliance assessment. Progent can help you to configure and debug firewalls and VPN tunnels so that your users can securely access to Azure-based resources, and Progent's Microsoft-certified consulting experts can assist you integrate key Microsoft platforms to work in Azure including Windows Server, Exchange Server, SQL Server and Skype for Business. Progent can also help your organization to create a hybrid cloud environment that seamlessly combines on-premises datacenters with Azure-based services.
Expertise for IT Service Firms IT Consulting
Support Services Consulting for Service Providers
Progent's Support Program for IT Service Firms lets you take advantage of Progent's information technology engineers under your own brand as a seamless extension of your network consulting team.
NetApp SAN Fabric Consult
Specialist NetApp MetroCluster Disk Pools
Progent offers enterprise customers the help of a certified NetApp consultant to deliver remote or onsite expertise for NetApp's complete line of SAN storage software and hardware products including ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster, FlexPod cloud architecture, SnapMirror, SnapVauly continuous D2D backup, Virtual Storage Console (VSC) for VMware vSphere, MultiStore for secure IP space separation, OnCommand Unified Manager Core, and NetApp's All-Flash, Hybrid Flash, V-Series and N-Series storage products. Components of NetApp SAN technology supported by Progent include SAN architecture, cloud integration, virtualization, migrations, transparent patching, storage management, security and compliance, high availability, and remediation. Progent can provide Level 3 support to assist you to take care of issues with NetApp SAN storage deployments efficiently following leading practices.
Lync Server 2013 and Exchange UM Server Professionals
Microsoft Experts Lync Server 2013 and iPad Engineer
Progent's consultants can help your company to evaluate the value of Lync Server 2010 for your business and can assist you to design and carry out a deployment of Lync Server 2010 that centralizes the control of Instant Messaging and Presence and improves the productivity of your in-house employees, telecommuters, and smartphone users. Progent can in addition assist your company to perform a smooth migration to Microsoft Lync Server 2010 from Microsoft Office Communications Server or from Live Communications Server, integrate Microsoft Lync Server with Exchange, SharePoint Server, and SQL Server, show you how to run Lync Server 2010 to enhance the team-computing functions of MS Office applications, and provide webinar training and ongoing technical support for Lync Server 2010 and other Microsoft platforms.
ProSight Private Cloud Services Consultant
ProSight Virtual Hosting Professionals
Progent's ProSight Virtual Hosting service offers comprehensive hosting of a small organization's production servers in a solution that gives the maximum degree of availability and scalability and is also simple to transfer to another host. ProSight Virtual Hosting services are based upon proven virtualization architectures that allow small and midsize businesses with mixed- platform environments to economize significantly on the costs of capital equipment, infrastructure support, and IT management while achieving enterprise-class reliability and an unprecedented degree of vendor independence.
Remote Microsoft Expert Technology Consulting SCVMM 2012 VHDX Resizing
SCVMM 2012 Reporting On-site Support
Progent can help organizations of any size to follow best practices to set up SCVMM 2012 hosts, networking, storage systems, and libraries; plan, implement, and administer private clouds, virtual machines, and VMM services in SCVMM 2012; and combine SCVMM with SCOM 2012 for comprehensive monitoring and reporting. Progent can assist your company to upgrade from an earlier release of SCVMM or from another virtualization management platform, and Progent can show you how you to enhance and troubleshoot your existing SCVMM ecosystem to make sure you get the highest possible return on investment.
Mac Online Consulting
Mac Phone-based Consultants
Progent offers nationwide remote phone support and troubleshooting services for businesses that operate Apple Mac OS X networks or whose IT systems feature a mix of Apple macOS and Mac OS X with Microsoft Windows technology. Progent's consultants offer Apple macOS and OS X clients a variety of IT services including desktop assistance, migration to the most recent version of OS X from other earlier versions of macOS and Mac OS X, plus help with Mac applications. Progent's specialists in Apple technology can also help you with iPhone and iPad support, or migrating to iCloud. Online technical support provides maximum return for your information technology dollar by protecting client efficiency and shortening the time billed for computer repair services. Advanced online access utilities and skilled service specialists and consultants combine to enable Progent to handle most IT issues without squandering time and money by traveling to your location. In most of cases your IT problems can be dealt with by telephone or via a mix of telephone help and online connectivity. Progent can offer the services of Cisco certified CCIE infrastructure engineers and CISA certified security professionals to assist with the most difficult system issues.
ransomware preparedness evaluation Consultant Services
Consult ransomware preparedness checkup
Progent's ProSight Ransomware Preparedness Report service is an affordable service built around a brief phone discussion with a Progent backup/recovery expert. The fact-finding interview is intended to evaluate your company's preparedness either to defend against ransomware or recover quickly from a ransomware attack. Progent will work with you directly to collect information about your current security profile and backup/recovery procedures, and Progent will then produce a written Basic Security and Best Practices Report describing how you can apply industry best practices to deploy an efficient AV and backup system that reduces your exposure to ransomware and aligns with your company's requirements.
Hybrid Office 365 solutions Specialists
Emergency Hybrid Office 365 Exchange integration Outsourcing
Office 365 is Microsoft's growing suite of productivity apps and cloud-hosted services offered on a monthly or annual subscription basis. Office 365 programs and cloud services are offered in an array of subscription plans targeted at customers from students and home offices to global enterprises. Progent offers quick and easy remote access to consultants with in-depth knowledge of Microsoft, macOS, iOS, and Android technology. Progent can assist your business to understand the many subscription plans offered with Office 365 and integrate your network with Office 365 so you derive maximum business value. Progent offers expertise with multi-platform networks that include Windows, macOS or OS X, and Linux software. Progent can also assist you to create and maintain hybrid solutions that seamlessly combine local and cloud resources.
Largest Specialist Microsoft Forefront TMG 2010
Forefront TMG 2010 Support Services
Forefront Threat Management Gateway 2010 is based on the proven security capabilities of Microsoft Internet Security and Acceleration Server 2006 and provides a centrally administered web gateway that delivers a one-server solution for an array of security features such as an multi-layer firewall, URL monitoring and filtering, malware inspection, intrusion protection, application proxy, Virtual Private Network control, and HTTP/HTTPS inspection. Forefront Threat Management Gateway includes comprehensive web security logging and reporting features, allows customized reports powered by SQL Server, works with Active Directory to streamline policy enforcement, and can be deployed as a virtual machine to cut costs and improve recoverability. Progent's Microsoft-certified consultants can assist you to plan and carry out test and production deployments; integrate Forefront TMG 2010 with Windows 2008, AD, SQL Server, Microsoft Exchange Server 2010, and Microsoft SharePoint 2010; install Forefront Threat Management Gateway to run on a virtual machine with Microsoft Windows Hyper-V; and provide continuing consulting and troubleshooting. Progent can also assist you to migrate smoothly to Microsoft Forefront Threat Management Gateway 2010 from ISA Server 2006 or ISA Server 2004.
24-Hour Offsite Managed Backup and Recovery Services Consultancy
Urgent Cloud Backup Security and Compliance Network Engineer
ProSight Data Protection Services from Progent offer small and mid-sized organizations a low cost end-to-end service for reliable backup/disaster recovery (BDR). Available at a fixed monthly cost, ProSight DPS automates your backup processes and enables rapid recovery of critical data, apps and virtual machines that have become lost or damaged due to hardware failures, software glitches, disasters, human mistakes, or malicious attacks such as ransomware. ProSight Data Protection Services can help you protect, recover and restore files, folders, apps, system images, as well as Microsoft Hyper-V and VMware virtual machine images. Important data can be protected on the cloud, to an on-promises device, or mirrored to both. Progent's disaster recovery consultants can provide advanced support to set up ProSight Data Protection Services to be compliant with government and industry regulatory standards like HIPAA, FIRPA, and PCI and, when necessary, can help you to recover your business-critical data.
Web Apps for Mac Network Engineer
24x7 Apple Mac and Windows Online Consulting
Microsoft Mac Office allows Apple Macintosh users to receive the benefits of the industry's most familiar business applications. Progent's Apple-certified Macintosh experts can show you how to configure Microsoft Office for Macintosh on a multi-vendor network combining Apple OS X and Windows platforms so that Macintosh users can access the latest capabilities of Microsoft Word, Excel, PowerPoint and Entourage for Mac in order to share information and network resources with co-workers who use Microsoft Windows. Progent's consultants have experience with both Apple Macintosh and Windows technology and can support environments that combine Apple Macintosh with Microsoft Windows systems with extensive resource sharing, or networks which intentionally restrict sharing between Mac and Windows users.
After Hours ISA Server Consulting
Internet Security and Acceleration Server Technical Support
Progent's Microsoft-certified Forefront Threat Management Server 2010 and ISA Server 2006 consultants can assist you to plan, install, and manage a configuration of Forefront TMG or ISA Server 2006 on your information system that provides the firewall protection, speed and ease-of-use that your business needs.
Windows Server Essentials Client Computer Backup Technology Professional
Services Windows Server Essentials Upgrade
Microsoft Windows Server 2012 R2 Essentials is an affordable, versatile operating system that allows small businesses to make the move from the traditional stand-alone in-house datacenter to the modern hybrid networking model that includes both local and cloud-hosted software and infrastructure. Progent's consultants offer cost-effective online consulting and technical support services for Microsoft Windows Server 2012 R2 Essentials. Progent can assist you to determine the potential productivity and cost advantages of migrating to WS 2012 R2 and implementing a hybrid local/cloud-based design for your network environment. Progent offers full-service project management support to help you plan and carry out a smooth move to Windows Server 2012 R2 Essentials, Office 365, and other Microsoft Cloud applications and services. Progent also offers continuing consulting help, troubleshooting, and training.
BlackBerry Desktop Manager Engineer
BlackBerry Email Consulting
Progent offers the expertise of BlackBerry-certified consultants who can assist small businesses to plan, administer, and troubleshoot BlackBerry solutions affordably and effectively, doing away with the need for an internal BlackBerry specialist and reducing the expense and hassle of maintaining a mobile workforce. Progent's BlackBerry specialists offer extensive backgrounds working with Progent's Microsoft-expert experts, Cisco CCIE-certified network engineers, and CISA and GIAC-certified security professionals. This breadth of knowledge, combined with Progent's proven remote service delivery model, offers small businesses a cost-effective option for incorporating BlackBerry devices and software seamlessly into their IT system.
Top Quality Cisco RADIUS Security Remote Troubleshooting
Urgent Engineer VPN
Progent’s Cisco Security/VPN consultants and CCIE and CCNP certified support staff can help your small or medium sized business deploy and maintain Cisco’s security and Virtual Private Network technology including routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco Virtual Private Network products include both off-site connectivity and site-to-site VPNs with Cisco IOS Software and AIM hardware encryption cards, and hardware devices, such as a VPN concentrator, router, Cisco PIX Firewall, or dedicated VPN server for dial-up services. Cisco VPN products are simple to administer and offer the flexibility to expand with your growing business requirements. Progent’s Cisco-Premier network consultants support Cisco’s complete line of products aimed at preventing data pilfering, virus and worm assaults, Denial of Service attacks, and other threats to your network. Progent can help you deploy Cisco products to achieve safe access, intrusion protection, and full Identity services based on Cisco ACS using RADIUS security and TACACS to create a centralized client access control foundation for user certification, permissions, and tracking from an easy-to-use Web interface.
MSCRM On-site Support
24x7 Setup and Support MS CRM
Microsoft CRM helps small companies build positive customer interactions. Integrated Sales and Customer Service modules allow employees to share information to help improve sales success and deliver consistent, effective customer service. Progent can configure the most sensible server and communications environment, including mobile wireless connectivity, to support Microsoft CRM, and Progent's Experts Team can supply your company with a certified MS CRM professional who can show you how to integrate Microsoft CRM with your marketing or customer support data.
Colbolt Linux Remote Consulting
After Hours Remote Support Services Gentoo Linux
Progent's Linux support experts provide small businesses and software developers assistance with administering and maintaining Linux systems that operate with Microsoft-powered networks. Progent can give your business access to Linux experts, consulting professionals premier by Microsoft and Cisco, and security experts with CISM credentials. This wide array of expertise provides you with a convenient one-stop source to help you build and manage a secure and reliable mixed-platform network and communications solution that allows Linux and Microsoft coexistence by combining Microsoft Windows with leading Linux variations including RedHat, SUSE, CentOS Linux, Ubuntu, PCLinuxOS, fedora Linux, Gentoo Linux, Mandrake/Mandriva, Debian-GNU, and Slackware.
Lync Server 2013 Front End Pool Consultant Services
Lync Server 2013 disaster recovery Services
Progent's Microsoft consultants can help your company to assess the value of Microsoft Lync Server for your business and can assist you to design and execute a rollout of Lync Server 2010 that unifies the administration of IM and Presence and improves the output of your in-house employees, telecommuters, and mobile workforce. Progent's consultant's can in addition help your company to carry out an efficient migration to Lync Server from Office Communications Server or Microsoft Live Communications Server, interface Microsoft Lync Server 2010 with Exchange, Microsoft SharePoint, and SQL Server, show you how to use Lync Server 2010 to enhance the collaborative functions of MS Office programs, and provide training and ongoing technical support for Microsoft Lync Server and other Microsoft products.
Online Help Windows Server 2012R2 Server Manager
IT Services Windows Server 2012R2 Data Deduplication
Progent's Microsoft-certified consultants can help you to evaluate the benefits of Windows Server 2012 R2 for your organization, develop pilot systems and rollout strategies, optimize your infrastructure for on-premises, multi-site, private or public cloud-based, and hybrid environments, train your IT support staff, develop a corporate-wide security plan, streamline network administration, assist with creating applications, and generate and validate a disaster recovery/business continuity plan.
Private Cloud Virtual Datacenter Hosting Engineer
ProSight Virtual Hosting Consult
Progent's ProSight Virtual hosting services provide small and midsize businesses a range of advantages such as reduced capital expenditures, reductions in operational expense, better management focus, enterprise-class security, enhanced availability, and regulatory compliance.
24/7 Information Transfer Online Support
Information Transfer Specialists
Progent practices knowledge transfer from Progent's consultants to clients. By teaching customers to handle technical issues that are within their scope, Progent can focus on offering hard-to-find skills where Progent faces little competition. Small companies who utilize trusted independent consultants or who employ internal support personnel benefit when Progent transfers information about critical technology and tested processes to make their IT environments more reliable, protected, and productive.
Windows 10 Migration Networking Help
Windows 10 Microsoft Deployment Toolkit Consultancy
Progent's Windows consulting experts can assist businesses of any size to assess Windows 10 or to upgrade to Windows 10 from any earlier version of Windows. Online and on-premises evaluation and migration services for Microsoft Windows 10 available from Progent include Return on Investment analysis, project supervision, application compatibility testing, pilot systems, virtualization strategies, Cloud and hybrid integration, mobile device management, teleworker access, security and compliance, streamlined provisioning and management, infrastructure design, Wi-Fi support, disaster recovery planning, webinar training for network management staff and end users, and ongoing consulting support.
Small Office Server Support Microsoft Exchange 2000
Microsoft Exchange 2000 Systems Engineer
Progent's Microsoft-certified consultants have over 10 years of experience providing email support for customers ranging from small businesses to large enterprises. Progent offers economical support for all editions of Microsoft Exchange Server to enhance email and virus protection, configure fault tolerant email environments, and facilitate remote and wireless email connectivity. Progent’s Exchange consulting services can assist you in planning and carrying out a migration from an outdated SMPT server or unsupported Microsoft Email software such as Microsoft Exchange 2003 to Microsoft Exchange 2016 Server. Progent also offers support for Windows 8, Windows 7, Vista, and Windows XP desktops using Office Outlook and can show you how to integrate Microsoft Outlook Web App for all major web browsers. For e-mail virus protection, spam blocking and outbound data leak prevention, Progent offers Email Guard email filtering and encryption.
8800 Series IP Phone Support Services
Outsourcing IP-PBX
Progent's Cisco VoIP phone and video IP phone consultants can assist you to integrate, maintain, and troubleshoot Cisco VoIP phones, desktop video IP phones and wireless IP handsets. Progent offers support for all versions of Cisco's IP phones from legacy Voice over IP products to the newest HD media phones. Progent's IP telephony experts can also help your organization to integrate your VoIP phones and video IP phones with Cisco Unified CM, formerly branded CallManager, or with Unified Communications Manager Express (CME) to create a modern IP-PBX environment for unified messaging and collaboration. Progent can also assist you to configure Unified CM apps such as Cisco Unified Communications Manager IM and Presence Jabber, Unity Express for voicemail management, Cisco Unified Mobility for Single Number Reach, and Cisco Contact Center Express (Unified CCX or CCX) for creating an advanced customer contact center. Progent can provide support with all aspects of Cisco VoIP Phone integration including designing dial plans, setting up SIP gateways, deploying Cisco ISR routers with CUBE internetworking support, and creating UCS server clustering and Cisco SRST systems for survivability.
Co-managed Call Center Online Help
Co-managed Heldesk Specialists
Progent's Standard Help Desk Services offer a complete solution that manages all aspects of online Level 1 desktop support from service requests through ticketing, remote desktop control, progress tracking, problem resolution, and reporting. Help Desk services are provided at a significant discount from Progent's regular desktop service rates, and Progent can provide the option of rapid on-demand escalation to subject matter experts to resolve complex problems.
Small Business Online Help
Small Business Network Computer Consulting
If you have a small business information system with 10 to 50 network clients, Progent's network outsourcing services free your organization from dependence on an individual independent service provider while giving you affordable and reliable access to enterprise-class network expertise. By providing network consulting help when you require it, providing specialized knowledge for key technologies, delivering value-added services such as 24x7 server monitoring, and billing only for support you use, Progent offers you an affordable way for maximizing the profitability of your small business network. Progent is the smart way for small businesses to build and support a robust and safe IT system and to benefit from quick access to the experienced support ordinarily available only to businesses who can afford a sizeable internal IT group.
Select Topic: