Enlarging your remote workforce can have a major impact on network infrastructure, security, and company processes. Progent has 20 years of experience assisting businesses of all sizes to design, deploy, administer, optimize, and debug IT networks that incorporate a remote workforce. Progent can assist your Denver company to select the appropriate tools and follow best practices in building and operating a secure virtual office ecosystem for telecommuters that facilitates teamwork and delivers maximum value. Progent can provide services ranging from as-needed guidance for helping you past occasional IT roadblocks to full project management or co-management to help you successfully complete business-critical initiatives.

Progent's consultants can assist Denver, Colorado organizations to succeed with any facet of creating a high-performing work-at-home environment by providing network infrastructure design and configuration services, IP voice expertise, video conferencing support, collaboration platform customization and training, cloud integration, Call Desk services, security monitoring, backup/restore solutions, and centralized management.

VoIP Integration for At-Home Workers
Expanding the corporate phone system to accommodate teleworkers is vital to supporting an effective at-home workforce. A broad range of cloud-based IP voice platforms are used by small and mid-size businesses to support remote users. Many enterprises depend on Cisco's modern or older products for IP voice management. Progent can help businesses of any size to design or maintain a remote VoIP environment that provides the flexibility, transparency and protection needed for remote users. Progent's Cisco-certified CCIE Voice experts can provide high-level support to help businesses tune their existing Cisco IP voice systems to support a growing remote workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM) delivers advanced IP telephony capabilities to devices like IP phones, media processing platforms, VoIP gateways, and mixed media software deployed throughout the network. CUCM manages additional combined media services like messaging, voice/video conferencing, and customer interaction networks. For more information about Progent's CUCM expertise, visit CUCM consultants.
  • CallManager is Cisco's legacy call-processing software and has been superseded by Cisco Unified CM or CUCM. Progent's consultants can assist your company to maintain your current CallManager deployment or upgrade efficiently to Cisco's modern IP telephony products. For details about Progent's support services for Cisco CallManager and Cisco's other legacy VoIP products, see Cisco CallManager consulting.
  • Cisco IP Gateways provide integration with PSTN networks and with clients operating beyond the corporate firewall like telecommuters. Progent offers consulting expertise for Cisco's earlier generation IP gateways like the UC520, UC540 and UC560 series as well as for current Cisco SIP gateways. See Cisco SIP gateway configuration expertise.
  • Additional VoIP Platforms supported by Progent's consultants include Vonage, Intermedia Unite and 8x8. Progent can assist you to enhance your WAN architecture to work with these VoIP solutions and provide as-needed configuration and debugging expertise.

Contact Progent for At-Home Worker Support Services
To contact Progent about building and managing a productive telecommuter environment for your Denver, Colorado business, call 1-800-993-9400 or refer to Contact Progent.