Denver Remote Workers Solutions Support
Call Desk Solutions Consulting
Expanding your remote workforce can have a major effect on IT architecture, cybersecurity, and company culture. Progent has 20 years of background helping SMBs to plan, configure, manage, tune, and troubleshoot IT environments that incorporate a remote workforce. Progent can help your Denver company to pick the right tools and follow leading practices in creating and operating a secure virtual ecosystem for telecommuters that promotes collaboration and returns maximum business value. Progent offers support services ranging from on demand expertise for helping you over challenging technical bottlenecks to comprehensive project management or co-management to help you successfully complete mission-critical initiatives.
Progent can assist Denver, Colorado businesses to with any facet of building a high-functioning work-at-home ecosystem by providing infrastructure configuration services, VoIP PBX troubleshooting, voice/video conferencing support, collaboration platform customization and training, cloud integration, Help Desk outsourcing, endpoint security, backup/restore solutions, and unified management.
Help Desk Services for Teleworkers
An emergency, organization-wide transition to a from-home business model, which might be motivated by a pandemic or as part of a business continuity process, can overstretch even the most efficient in-house Call Center. Progent's Help Desk Call Center services make it possible for businesses of any size to outsource or supplement their Help Desk Call Center with Progent's remote Technical Response Center (TRC) team.
- Progent's Standard Call Desk services utilize Progent's nationwide network of online IT support experts combined with world-class ticketing and follow-up software to offer an economical, advanced Call Center. Progent's Standard Help Desk Services offer an end-to-end solution that addresses all facets of remote Level 1 PC technical support from service requests to ticket creation, screen sharing, issue resolution, and reporting. A browser-based User's Service Portal allows from-home workers to check or edit their active trouble tickets, enter information, and append screen captures or attachments. Support services are delivered at a substantial discount off Progent's normal Level 1 desktop service rates, and Progent makes available the option of fast escalation to Level 2 and Level 3 support experts to deal with advanced problems. For details, visit Progent's Standard Helpdesk Services for small businesses.
- Progent's Help Desk Call Center Augmentation Service enables your business to expand your current Help Desk staff by splitting responsibilities for Help Desk Call Center support services transparently between your regular support staff and Progent's extensive team of PC support engineers and subject matter experts. Progent's shared Call Desk service uses a collective support solution based on the leading professional services automation tool for handling service requests and trouble tickets, establishing responsibility, monitoring progress, and producing reports. To find out how Progent's Support Desk Supplementation Services can enable your business to provide world-class desktop support to your from-home workers, see Progent's Help Desk Call Center supplementation Services.
Contact Progent for Telecommuter Expertise
To contact Progent about creating and maintaining an efficient work-from-home environment for your Denver, Colorado business, call
An index of content::
Blackberry Consultant Services
BlackBerry Software Technical Consultant
Progent offers the expertise of RIM BlackBerry-premier engineers who can help small organizations to design, manage, and repair BlackBerry solutions economically and effectively, doing away with the requirement for an internal BlackBerry expert and reducing the expense and hassle of maintaining a mobile wireless workforce. Progent's BlackBerry specialists offer in-depth experience working with Progent's Microsoft-certified consultants, Cisco CCIE engineers, and CISA and GIAC-certified security professionals. This wide range of knowledge, in conjunction with Progent's proven remote support model, offers small businesses an efficient option for integrating BlackBerry technology productively into their IT network.
Postini Reseller
Consulting Antivirus
Email Guard by Postini offers constantly updated spam and virus blocking, content filtering, and security from e-mail-borne directory harvesting and DSA attacks. Progent is a Postini aggregator and support firm. If your organization is too small to purchase for a regular Postini license, you can still get the use of Postini's Perimeter Manager services through Progent's E-Mail Guard antispam and antivirus aggregation offering. Progent's expert e-mail protection consultants can help you devise an email security strategy that includes spam filtering and virus defense technologies and processes.
ProSight Remote Server Monitoring Network Consulting
ProSight Remote Server Management IT Consultants
ProSight LAN Watch is Progent's server and endpoint monitoring managed service that incorporates advanced remote monitoring and management (RMM) technology to keep your network operating at peak levels by checking the health of vital assets that power your network environment. When ProSight LAN Watch detects a problem, an alarm is transmitted automatically to your specified IT personnel and your assigned Progent engineering consultant so any potential issues can be addressed before they can disrupt your business.
Meraki MR53 Access Point Technical Support
Meraki 802.11ac AP Migration Specialist
Progent's Cisco-certified wireless networking experts offer remote and on-premises consulting and support services to assist you to design, install, administer, optimize, and repair Wi-Fi deployments that incorporate Cisco's Meraki access points. Progent's experts can also help your organization to design and implement hybrid networks that combine local and cloud-hosted services and that provide easy access, advanced security, unified management, and consistent performance for all your wired and wireless endpoints.
Juniper Firewall/VPN Cybersecurity Company
Juniper NetScreen 5400 Firewall Consultant
Progent's Juniper-authorized NetScreen engineer can help your company to install and integrate NetScreen 5200 and 5400 routers, upgrade from older NetScreen devices to more current Juniper products, and troubleshoot infrastructure problems in Juniper-only or mixed-vendor systems.
Summit County Ohio Microsoft Dynamics GP System Migration Consult
Summit County Ohio Microsoft Dynamics GP System Update Professional
Progent has supported Microsoft Dynamics GP and Great Plains software for nearly two decades and Progent has delivered system integration, software development, education, and troubleshooting services since the product's original release. Progent can provide top-tier expertise for updating out of date Dynamics GP deployments. Progent can help you to design, test, and implement an efficient migration from a a legacy version to the current version of Microsoft Dynamics GP.
24 Hour Windows Hyper-V 2016 Private Cloud Consultants
Hyper-V 2016 Hybrid Cloud Support and Help
Windows Hyper-V 2016 utilizes key features first developed for and proven on Microsoft Azure, one of the world's largest public clouds. This dramatically enhances the suitability of Microsoft's Windows Server platform to support private cloud and hybrid cloud/on-premises environments by improving security, availability, expandability, manageability, dependability and recoverability. Progent's Microsoft-certified consultants can help you to evaluate the advantages of Hyper-V 2016 for your business, configure pilot systems to verify the ability of Hyper-V 2016 to support your vital applications, plan an efficient network topology for a cloud-centric or hybrid installation, create and execute a smooth migration strategy, train your IT management and technical support staff, and provide ongoing consulting and debugging services to make sure that your Hyper-V 2016 investment delivers the highest possible business value.
Catalyst 4500 Switch Information Technology Consulting
24x7x365 Catalyst 9000 Switch Support and Help
Progent's Cisco-certified CCIE consultants can help you to configure, manage, update, optimize and troubleshoot Cisco Catalyst switches. Progent can also help your business to enhance the security and compliance of Catalyst switches and migrate efficiently from legacy switches to current models.
Technology Consulting Services Remote Workers Network Infrastructure
Work at Home Network Infrastructure Support and Help
Progent can help small and medium-size businesses to design, configure and debug the network infrastructure to support work-from-home employees.
CISSP Certified Cybersecurity Manager Services
Professionals CISSP-ISSEP Security
Progent's CISSP-premier cybersecurity consultants can assist organizations of all sizes with any facet of information system security. Progent can help implement efficient security systems that protect a small business from modern threats or Progent can plan, configure, and manage an end-to-end security strategy for hybrid networks that support onsite, remote, and mobile users sharing IT resources distributed across multiple physical sites and public and private clouds.
Skype for Business certificate management Consulting Services
Skype for Business Web Apps Server Consultancy
Progent's consultants offer remote and onsite consulting services for organizations of all sizes to assess the costs/benefits of upgrading to Skype for Business from any version of Lync Server or Office Communications Server. Progent can help your business to design a local, cloud or mixed topology; interface Skype for Business with Microsoft SQL Server,Exchange Server, SharePoint and Microsoft or Microsoft 365; configure high-availability mechanisms; connect Skype for Business with your PSTN gateway; and interface with other collaboration systems such as Cisco UC and Cisco Video Interop Server (VIS). Progent's certified network security consultants can help you create and verify a security environment for your Skype for Business deployment that meets government and industry standards.
Retail Management System Support and Help
Navision Help and Support
Besides offering access to Microsoft Dynamics GP (Great Plains) specialists, Progent has experts in Dynamics AX (Axapta), Dynamics NAV (Navision), Microsoft Dynamics SL, Microsoft Dynamics Retail Management System, Macola ERP, MAS 90 ERP, and QuickBooks Pro by Intuit. Progent offers software development, troubleshooting, administration help, upgrade support, and 1-on-1 or group webinar training classes tailored to address your particular needs. Progent's experts also can help you integrate and support a protected, reliable server and communications infrastructure to support your ERP, MRP and accounting solutions.
Meraki 802.11ac Access Point Technical Consultant
Integration Meraki MR66 Access Point
Progent's Meraki wireless AP experts provide online and onsite support to help businesses of all sizes to design, deploy, manage, upgrade or troubleshoot Wi-Fi systems that utilize Cisco Meraki wireless access points. Progent can assist you to configure and manage Meraki-based wireless infrastructure for sites that range from a telecommuter's home or a remote office to a large campus or a nationwide enterprise. Progent can also assist you to configure other Cisco products including Catalyst and Nexus switches, ASR routers and firewalls to create a cohesive network infrastructure that provides identical connectivity, responsiveness, security, manageability and uptime for wired and wireless clients regardless of their mobility or computing device.
Software patch management services Consultants
Patch management Specialist
File summary_Prosight-Patch-Management-Consultants.asp does not exist
24/7/365 Remote Access Consulting Services
Support and Setup VPN
Progent's Cisco Security/VPN consultants and CCIE and CCNP certified experts can help your small or mid-size business integrate and maintain Cisco's security and VPN technology such as routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco VPN solutions include both off-site connectivity and site-to-site VPNs with Cisco IOS Software and Advanced Integrated Module hardware encryption cards, and hardware devices, such as a VPN concentrator, router, Cisco PIX Firewall, or task-specific VPN server for dial-up services. Cisco VPN products are easy to administer and provide the versatility to evolve with your growing business needs. Progent's Cisco-Premier network experts support Cisco's complete line of hardware and software targeted at eliminating data theft, virus and worm assaults, DDoS attacks, and other threats to your information system. Progent can show you how to integrate Cisco technology to get safe access, intrusion protection, and full Identity services based on Cisco Access Control Server using RADIUS security and TACACS to establish a central client access control framework for user authentication, authorization, and tracking from an easy-to-use Web interface.
Postini Support Services
Postini Consultant
E-Mail Guard represents a complete solution for defending against spam and viruses. E-Mail Guard handles the protection and management of company email by offering continually updated spam and virus filtering, policy management, content filtering, and defense against email-borne directory harvesting and Distributed Denial of Service attacks. E-Mail Guard also features monitoring, management and analysis utilities plus outgoing email filtering to help you troubleshoot your e-mail environment and specify and regulate corporate security policy.
Co-managed Help Desk Technology Consulting Services
Virtual Service Desk Computer Consultants
Progent's Microsoft and Cisco authorized Consultants offer several service programs to help mid-size and large companies create an efficient and successful internal Network Support Help Desk. Progent's help desk consulting services include ROI analysis, process analysis and enhancement, management reporting, education of internal personnel, and documentation of processes. Progent's Software Evaluation and Integration Services help businesses analyze the various high-quality Help Desk application programs on the market and determine what products may be too expensive, lack critical functions, or align poorly with your company's corporate culture. Progent also provides short-term staffing for businesses who want to reinforce their in-house Help Desk staff for occasional projects or to substitute for vacationing or indisposed personnel.
SCDPM 2016 Compliance Online Troubleshooting
Professionals SCDPM 2016 Compliance
Microsoft System Center 2016 Data Protection Manager (SCDPM 2016) offers near-continuous backup and simplified restore functions for Microsoft networks. SCDPM 2016 offers application-sensitive protection for critical platforms such as Microsoft SQL, Exchange and SharePoint Server, backs up Windows and Linux virtual machines, works with VMs running on Hyper-V as well as VMware, and integrates seamlessly with Azure for cloud-based backup and recovery. Progent's Microsoft-certified experts can assist businesses of any size to plan, deploy, administer, and repair an enterprise-wide backup/restore system powered by System Center 2016 Data Protection Manager. Progent can help you to upgrade from an older release of Data Protection Manager or from a legacy solution, and Progent can tune your SCDPM 2016 ecosystem for on local, hosted, cloud or hybrid deployment models. Progent offers online or onsite consulting expertise and can provide as-needed guidance to help you through technical bottlenecks or provide end-to-end project management or co-management support to make sure you finish your SCDPM 2016 deployment on schedule and on budget.
Microsoft Exchange 2016 On-site Support
Exchange Server 2013 IT Services
Progent's Microsoft-certified professionals have 20 years of experience designing, installing, and supporting messaging systems for companies in the and across the United States. Progent provides affordable Microsoft Exchange Servers consulting support to ensure that your email system features compliance, fault tolerance, easy connectivity for off-site and wireless users, time-saving administrative tools, and productive integration with telephony. Progent offers expertise and integration services for Microsoft Exchange 2016 Server, Microsoft Exchange 2013, Microsoft Exchange 2010 Server, Exchange 2007, Microsoft Exchange 2003, and Exchange 2K. Progent can also help small or mid-size companies to upgrade to Exchange 2016 or Microsoft Exchange 2013 Server.
SQL Server 2019 Always Encrypted Support and Help
SQL Server 2019 and Hyper-V Consultant Services
Progent's certified SQL Server 2019 experts can assist your organization to evaluate the business case for upgrading to SQL Server 2019 and can deliver fast online or on-premises contact with consulting experts in solution design and deployment, software programming, database administration, and cybersecurity.
Exchange 2013 DAG Specialists
Emergency IT Services Exchange 2013 Collaboration
Microsoft Exchange Server 2013 includes major enhancements to the capabilities of Exchange Server 2010 and introduces important new features plus a redesigned architecture. These enhancements affect key facets of IT including manageability, high availability (HA), compliance, operational costs, collaboration, extensibility, performance, cross-version interoperability, and the user experience. Progent's certified Exchange 2013 consulting professionals can help you understand the potential advantages of migrating to Microsoft Exchange 2013, design a cost-effective test and deployment plan, and educate your IT team to manage your Exchange 2013 solution. Progent can also provide affordable remote consulting and support and management for Microsoft Exchange 2013.
SCDPM 2012 and SharePoint Network Consultants
24 Hour SCDPM 2012 and Hyper-V Specialists
Progent's Microsoft-certified consultants offer online or in-person expertise to help businesses of any size to design, implement, administer, and troubleshoot a backup-and-restore solution based on System Center 2012 Data Protection Manager. Progent's consultants can help you to migrate from older versions of Data Protection Manager or from a different backup/recovery platform, and Progent can optimize your Data Protection Manager implementation for on premises, cloud, or hybrid environments. Progent can provide as-needed help for resolving especially stubborn issues, or full project management support. Progent's consultants can also assist your business to incorporate Data Protection Manager into an enterprise-class disaster recovery strategy.
Proxim Tsunami IT Consulting
Wireless Bridge Technology Consulting
Progent's wireless consultants can help small businesses design, select, evaluate, configure and support protected building-to-building wireless bridges that integrate transparently into your existing network while offering a degree of protection that matches or exceeds wireline connections. Progent provides expertise in wireless LAN products from Cisco Aironet and Meraki, Proxim, and other office wireless vendors and can help you identify and deploy the wireless connectivity solutions that match your business requirements.
At Home Workforce Helpdesk Remote Support
Teleworker Helpdesk Computer Consulting
Progent offers small and mid-size organizations supplemental or comprehensive Help Desk call center services for an at-home workforce.
Virtual Office Microsoft Consulting Home Based Jobs
Part-Time Jobs Work from home Cisco Engineering
Progent's productive atmosphere will make you a more capable consulting professional by improving your information technology skills and increasing the satisfaction of your customers. Progent delivers this commitment by attracting the top professional experts for you to work with, providing an advanced system architecture, running specialized application tools to deliver the highest level of service, and by streamlining our operational structures for attracting and keeping clients.
24-Hour Juniper Junos os Security Services
Juniper Junos Configuration Cybersecurity Organization
Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.
SharePoint 2019 Hybrid Integration Services
Remote Troubleshooting SharePoint Backup and Recovery
Progent's Microsoft-certified SharePoint Server 2019 and SharePoint Online experts offer economical remote and on-premises consulting, application development, and troubleshooting services for organizations of all sizes who want to migrate to SharePoint Server 2019 or SharePoint Online from prior releases of SharePoint. Progent can help customers plan and carry out a cost-effective migration to SharePoint 2019 on premises, SharePoint Online, or a hybrid environment that incorporates local and cloud components into a seamless intranet system.
Remote Consulting Virtual Call Desk
Cisco Certified Expert Help Desk Sharing Technical Support
Progent's Standard Help Desk Services provide a comprehensive service desk solution that handles all aspects of online Level 1 desktop support from service requests through trouble ticket generation, remote desktop control, status tracking, problem resolution, and reporting. Help Desk services are provided at a significant discount from Progent's normal desktop support rates, and Progent offers the option of rapid on-demand escalation to Level 2 and Level 3 experts to handle the most problems.
Tracking Service Costs Technical Support
Service Reporting Network Engineer
Progent uses an enterprise-class support reporting system that records and formats detailed documentation for all delivered services. Unlike many independent consultants or small support organizations who provide scant documentation or specifics of services performed, each service delivered by Progent is accompanied by comprehensive documentation. Each Progent consultant has use of the support reports sent by each staff member to each client. The discipline of detailing and archiving service records allows more effective service and avoids a variety of common misfortunes such as when a service customer is effectively held hostage to a consultant who won't let go of the keys to the kingdom.
WatchGuard VPN Security Team
WatchGuard VPN Security Consultants
Progent offers consulting expertise for WatchGuard Firewall/VPN security appliances such as the WatchGuard Firebox and XTM families of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard consultants can show you how to select, deploy, and manage a WatchGuard Firewall/VPN appliance that fits your security requirements and budget. Progent can assist you to maintain legacy WatchGuard firewalls or migrate smoothly to current WatchGuard firewalls.
Top MSP360 Managed Backup Consultant Services
Technology Consulting MSP360 B2 Backup Storage
Progent can assist you to design, implement and administer a backupup/restore solution based on MSP360 Backup software to protect your IT assets hosted on any major public cloud. Progent can provide end-to-end monitoring and management to protect against data loss caused by human miscues, computer error, ill-intentioned insiders, and external assaults like ransomware.
24-7 Microsoft Exchange Server 2010 Migration Consultancy
Exchange 2007 to Exchange 2010 Upgrade Professionals
Progent's Microsoft-certified consulting experts can help you to assess the value of Exchange Server 2010 for your business and can help your IT staff to design and implement a smooth migration to Exchange 2010 from Microsoft Exchange 2003 or Exchange 2007 that will offer quick return on investment by increasing your productivity, cutting the expense of hardware and service, streamlining management, and integrating your vital communications platforms.
Select Topic: