Denver Offsite Workforce Configuration Consulting Experts
Help Desk Solutions Consulting Services
Expanding your remote workforce may have a significant effect on IT infrastructure, cybersecurity, and corporate processes. Progent has two decades of experience helping SMBs to plan, deploy, manage, optimize, and troubleshoot IT environments that support a remote workforce. Progent can assist your Denver organization to pick the right technologies and follow leading practices in creating and maintaining a secure virtual ecosystem for telecommuters that promotes teamwork and delivers top value. Progent offers support services ranging from on demand guidance for getting you past challenging IT roadblocks to full project management or co-management to help you carry out mission-critical initiatives.
Progent can assist Denver, Colorado companies to succeed with any facet of creating a high-performing work-at-home ecosystem by providing network infrastructure design and configuration services, IP voice expertise, video conferencing integration, collaboration platform selection and deployment, public cloud integration, Help Desk services, security monitoring, backup/restore solutions, and streamlined management.
Help Desk Services for Telecommuters
A fast, enterprise-wide changeover to a from-home workforce, which could be activated by an epidemic or as an element of a business continuity process, can overwhelm even the most efficient in-house Call Desk. Progent's Help Desk Call Center services allow businesses of any size to outsource or expand their Call Desk with Progent's remote Technical Response Center (TRC) services.
- Progent's Standard Call Center services utilize Progent's nationwide team of online IT support experts combined with world-class trouble ticketing and tracking software to provide an economical, modern Call Center. Progent's Standard Help Desk Services provide an end-to-end solution that handles all facets of online Level 1 desktop technical support from initial help requests through ticket generation, desktop sharing, problem resolution, and incident reporting. A web-based User's Service Portal enables from-home workers to track or revise their current trouble tickets, add information, and append screen captures and relevant files. Support services are provided at a substantial discount off Progent's normal Level 1 desktop support rates, and Progent offers the option of rapid escalation to Level 2 and Level 3 support specialists to deal with complex problems. To find out more, see Progent's Standard Helpdesk Services outsourcing for small businesses.
- Progent's Call Center Supplemental Service enables your company to expand your current Call Desk organization by splitting delivery of Help Desk support seamlessly between your regular support staff and Progent's extensive pool of desktop support technicians and subject matter specialists. Progent's shared Support Desk service uses a co-sourcing support solution based on the leading professional services automation (PSA) platform for handling help requests and trouble tickets, assigning ownership, tracking progress, and producing reports. For information about how Progent's Help Desk Call Center Augmentation Services can enable your company to provide world-class IT support to your at-home workforce, visit Progent's Support Desk supplementation Services.
Contact Progent for Telecommuter Expertise
To get in touch with Progent about building and managing an efficient work-from-home environment for your Denver, Colorado organization, phone
An index of content::
Remote 1800 ISR Router Remote Technical Support
2800 ISR Router Network Engineer
Cisco offers an extensive array of routers that includes routers designed to deliver the security, performance, and reliability demanded by customers from small businesses to global enterprises and ISPs. Cisco routers feature support for redundancy, automatic failthrough, and backup power for improved fault tolerance and system availability. Progent can help you select and configure Cisco routers to build a reliable foundation for your network and to make it easy to grow as you add new users, start new offices, install new services, open your network to clients and partners, and manage a more mobile workforce. Progent can provide help with a range of routers powered by Cisco's IOS platform, including Cisco's 800 family of small business routers, Cisco 2800 and 3800 ISR routers, Cisco 1900 and 2900 G2 Integrated Services Routers, Cisco ASR 1000 and 9000 routers for wide area network edge environments, CRS Carrier Routing System for core Networks, as well as legacy 3600 and 3700 Routers.
Microsoft Exchange 2007 Professionals
Professional Exchange 2007 Server
Progent's expert support team can help you define and implement an efficient in-place Exchange Server 2007 upgrade strategy that avoids network downtime, reduces long-term support requirements, and makes your Exchange 2007 Server easy to manage. For complicated multiple server or multi-location migrations, Progent has the knowledge and experience to complete your move rapidly and economically. Progent's Exchange 2007 support, troubleshooting, and consulting offerings include assistance with the integration of outside vendor enhancements of Exchange Server 2007 that are best aligned to your business needs.
Best Microsoft Windows 8.1 Migration Integration
Windows 8.1 Security Help and Support
Microsoft Windows 8.1 is designed to run on computers from smart phones and tablets to engineering workstations. An abundance of new and improved capabilities, including its touchscreen support and iconic tile GUI, offer a broad range of advantages for companies who understand how to exploit them. Progent's Microsoft-certified consultants can help bring your business up to speed with Windows 8.1 and make sure you gain maximum business value from the product's various technical enhancements.
Online Support Windows 2000 Server
Windows 2000 Technology Consulting Services
Progent's Microsoft-certified Windows Server 2000 consultants can provide network help and IT consulting services for the complete family of Microsoft .NET Enterprise Servers, Windows 2000 Server, and Microsoft Windows 2003 Server. Progent's Microsoft Windows Server 2000 integration, update, and troubleshooting services include network planning, deployment, documentation, local and remote support, Help Desk outsourcing, expert security consulting, turn-key outsourcing, and cost-effective co-sourcing.
Forefront Threat Management Gateway 2010 Network Engineer
After Hours Microsoft Forefront TMG 2010 IT Consultants
Microsoft Forefront TMG 2010 is based on the proven security technologies of ISA Server and offers a centrally administered web gateway that delivers a one-server solution for a variety of security features such as an application and network layer firewall, URL monitoring and filtering, antimalware, IPS, reputation services, VPN management, plus HTTP and HTTPS inspection. Microsoft Forefront Threat Management Gateway provides comprehensive web security reporting capabilities, permits customized reporting powered by SQL Server, integrates with Active Directory to streamline policy enforcement, and can be deployed as a virtual server to cut expenses and improve recoverability. Progent's Microsoft-certified engineers can assist your company to plan and execute pilot and production deployments; interface Forefront Threat Management Gateway with Windows Server 2008 R2, AD, Microsoft SQL Server, Exchange Server, and Microsoft SharePoint 2010; set up Forefront Threat Management Gateway 2010 to run on a virtual server with Microsoft Windows Hyper-V; and provide ongoing consulting and troubleshooting. Progent can also assist you to migrate smoothly to Forefront TMG 2010 from Microsoft ISA Server 2006 or 2004.
Microsoft and Mac Desktop Small Business Computer Consulting
Desktop Computer Consulting Group
Progent can deliver a wide array of economical remote and onsite support services to assist your business to configure, administer, and debug workstations and handhelds powered by Microsoft Windows, Apple macOS/OS X, iOS, Google Android, or Linux.
CISSP Certified Expert Database Applications Consulting Services
Database Applications Consulting Services
Progent's Microsoft-certified database application consultants offer small and midsize businesses online DBA and programming services for popular database products including Microsoft SQL Server, Oracle, MySQL, and Microsoft Office Access. Support services offered by Progent include software installation and integration, database architecture and programming, administration support, replication and synchronization strategies, storage management, tuning, migration, security and compliance, backup/restore systems, troubleshooting, and webinar training.
Aironet 802.11ac AP Technical Support Services
Aironet Wave 2 Wi-Fi Access Point Consultants
Progent's Cisco CCIE wireless network consultants can provide online or onsite configuration and troubleshooting support to assist you to plan, implement, update, optimize, administer and troubleshoot Aironet Wi-Fi access point environments of any size or architecture. Progent's Cisco wireless controller experts can also assist you to integrate your wireless environment with your wired network infrastructure and cloud-hosted resources to build a seamless enterprise connectivity foundation that is easy to administer and scale. Progent also can provide affordable Wi-Fi site surveys to assist you to determine the most efficient selection, placement and configuration of Aironet Wi-Fi APs to work with your unique workplace design, building structure, and expected workloads.
System Center 2016 Amazon AWS Integration Remote Troubleshooting
System Center 2016 and NetApp Integration Outsourcing
Small to mid-sized companies can now enjoy all the advantages of Operations Manager and also have quick access to Progent’s Microsoft Premier IT support experts. With Progent's affordably priced network service packages, small organizations can select a basic Microsoft System Center Operations Manager-based co-sourcing package with network monitoring, reporting, Help Desk and online service or a complete round-the-clock outsourcing package. Progent offers expertise in Microsoft System Center Operations Manager 2007 to provide small business information systems world-class availability, protection, and productivity.
Intune and Windows 10 Engineer
Immediate Intune Conditional Access Online Support Services
Progent's Intune consultants can help your organization to understand the strategic value of utilizing Microsoft Intune for administering your web-facing mobile devices including laptops, phones, and tablets powered by Windows, Apple iOS, and Google Android. Progent's Intune consultants can help your company to configure policies, set up pilot systems to confirm the benefits of Intune for your network, install Intune across your IT ecosystem, combine Intune with System Center Configuration Manager for single-console change management, and maintain your Intune solution.
Integration Windows and Solaris
Windows, UNIX, Solaris Remote Support Services
If your business has a UNIX or Linux network or a multi-OS IT environment, Progent's CISA and CISM-premier consultants can help your entire organization in a wide array of security topics including security management practices, security design and models, access control products and techniques, software development security, business processes security, physical security, communications, infrastructure and Internet security, and disaster recovery preparedness. CISM and CISSP define the basic competencies and worldwide standards of performance that network security professionals are expected to master. These accreditations provide IT management the confidence that those who have achieved their CISA or CISM certification have demonstrated the experience and knowledge to deliver effective security management and consulting services.
CentOS Linux Integration
CentOS Linux Online Technical Support
If you are producing UNIX or Linux software on a network that includes MS Windows-based servers, desktops, and office productivity products, Progent offers full-service network support outsourcing that frees you to focus on your field of high-value know-how while avoiding the continual distraction of managing your business network. By using smart server monitoring and by delivering online and in-person assistance when your company needs it, Progent represents an economical solution for supporting an IT network that provides excellent reliability, protection, and efficiency. Progent's UNIX/Linux developer assistance services include full-service network support outsourcing, virtual server infrastructure, remote and on-site service and troubleshooting, proactive network monitoring, and Helpdesk support.
ProSight Remote Managed IT Services Technology Professional
Network Infrastructure Monitoring Services
Progent's ProSight portfolio of managed IT services are designed to provide organizations who maintain small internal IT administration and support teams with affordable help from enterprise-class management platforms and technical expertise. Benefits of Progent's ProSight catalog of managed services include fixed IT maintenance costs, automation of common administrative tasks, ongoing adoption of new technology, smooth migration from older technology to current solutions, improved fit between computer technology with strategic goals, guidance from veteran IT consultants, and allowing management to focus on business issues rather than fast-evolving computer technology.
CISA Certified Security Expert Design Amazon MWS integration
Amazon MWS development Integration Firm
Amazon Marketplace Web Service is an integrated collection of APIs that allows Amazon sellers to improve the efficiency of their operations by automating crucial sales functions including listings, orders, payments, inbound and outbound fulfillment, and reports. By tapping into Amazon's extensive online selling environment and automating their sales processes, merchants can expand their reach, reduce their operating costs, accelerate response time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service (Amazon MWS) developers can work with your development team and provide programming, workflow integration, project management support, and training so you can shorten development time and costs and speed up your return on investment.
24x7 Cisco AnyConnect Specialists
Computer Consultant Cisco ASA and VMware
Progent's Cisco-premier CCIE network experts can assist your company to manage your existing PIX 500 or Cisco ASA 5500 firewalls or migrate efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also help you to plan, integrate, optimize, administer and debug firewall solutions based on Cisco ASA 5500-X firewalls with Firepower Services
Email Intent Analysis Engineer
ProSight Email Security Gateway Consultancy
Progent's ProSight Email Guard solution uses the technology of top information security companies to deliver web-based control and comprehensive protection for all your inbound and outbound email. The powerful architecture of Progent's ProSight Email Guard managed service integrates a Cloud Protection Layer with an on-premises gateway appliance to offer complete defense against spam, viruses, Denial of Service Attacks, DHAs, and other email-based threats. Email Guard's cloud filter serves as a preliminary barricade and blocks the vast majority of threats from reaching your network firewall. This reduces your exposure to inbound attacks and conserves system bandwidth and storage space. Email Guard's onsite gateway device adds a deeper level of analysis for incoming email. For outbound email, the onsite security gateway provides anti-virus and anti-spam filtering, protection against data leaks, and email encryption. The on-premises gateway can also help Exchange Server to monitor and protect internal email that originates and ends inside your corporate firewall.
Microsoft Dynamics CRM Remote Consulting
Urgent Microsoft Dynamics CRM Support and Integration
Microsoft Dynamics Customer Relationship Management helps small companies build profitable client interactions. Integrated Sales and Customer Service modules allow employees to share information to help improve sales success and offer steady, effective customer service. Progent can set up the most sensible network environment, including mobile wireless access, to support MS CRM, and Progent's Experts Team can supply your company with a certified MSCRM professional who can show you how to combine Microsoft Dynamics CRM with your sales or customer support databases.
Microsoft Hyper-V 3.0 Server Virtualization Technology Professional
Hyper-V 3.0 Virtual Server Consult
Widows Server 2012 R2 Hyper-V enhances virtualization in critical areas including secure multitenancy, flexible network infrastructure, cloud readiness, expandability and throughput, and fault tolerance. Progent's Microsoft-certified consulting experts can help your company to benefit from Windows Server 2012 R2 Hyper-V to install and maintain virtual servers to cut network expenses and improve availability.
24-7 Professional Security Architecture
Auditing ISSAP
Progent's ISSAP Premier security experts, or Information Systems Security Architecture Professionals, are experts who have earned ISSAP Certification through rigorous testing and extensive work with information security architecture. ISSAP consultants possess comprehensive understanding of access control systems and techniques, telecommunications and network infrastructure protection, cryptography, requirements analysis, business continuity planning (BCP) and DRP, and physical security. Progent's ISSAP-certified security consultants can help your company with all phases of secure network architecture.
SCVMM 2016 and Nano Server Network Engineer
SCVMM 2016 and Operations Manager Remote Consulting
System Center 2016 Virtual Machine Manager is part of Microsoft's System Center 2016 family of IT infrastructure monitoring and management products and is intended to provide a unified solution for deploying and managing virtualized fabric and services across hybrid networks that can incorporate private clouds and Microsoft Azure resources. Progent's Virtual Machine Manager 2016 consulting experts can assist businesses of all sizes with all facets of designing, implementing, and maintaining a SCVMM 2016 solution. Progent can assess your virtualization topology, help you upgrade efficiently from older versions of VMM, design workflows for creating and installing virtual machines and VM hosts, implement high-availability scale-out clusters, integrate your datacenter resources with public clouds, set up virtual switches and load balancers, develop and debug PowerShell scripts, and assist you to evaluate the strategic business benefits of the latest technologies such as Storage Replica and Shielded VMs. Progent's certified hypervisor experts offer advanced Hyper-V consulting and VMware vSphere support.
Benefits for Microsoft Consultant Jobs Available
Benefits for Home Based Network Engineers Position
Progent's compensation model is based on contribution, so just like working as an independent contractor, your income is entirely driven by your work effort. Some of our consultants focus on lifestyle issues and elect to consult at a more relaxed pace, utilizing our flexible calendar to follow personal enthusiasms such as mountain biking, car racing, snow boarding, fishing, travel, or sharing private time with relatives and acquaintances. Other consultants use the chance to make major dollars through hard work and extended days. Progent completely encourages both ends of the spectrum and everything in the middle.
Biggest Exchange 2013 EAC IT Consultant
Exchange 2013 Unified messaging Network Engineer
Exchange Server 2013 includes major improvements to the capabilities of Exchange 2010 and introduces important new features as well as a revamped structure. These improvements affect key areas including manageability, availability, security and compliance, operational costs, collaboration, scalability, throughput, cross-version interoperability, and productivity. Progent's Microsoft-certified Exchange Server 2013 consulting professionals can assist your organization to evaluate the possible advantages of upgrading to Microsoft Exchange Server 2013, design an efficient validation and deployment plan, and train your IT team to manage your Exchange Server 2013 solution. Progent also offers affordable online consulting and support and management services for Exchange 2013.
Top Ranked Support Services SIP Trunk Failover
SIP Trunking Computer Consulting
Progent's Cisco CCIE-certified SIP integration experts can help organizations of any size to plan, integrate, manage, troubleshoot and enhance Cisco's SIP (Session Initiation Protocol) connectivity solutions and Cisco's CUBE-connected IP PSTN trunks and can provide affordable online or onsite expertise to help you to migrate efficiently to a modern communications environment that delivers fast return on investment. Progent's certified Microsoft collaboration consultants can assist you to configure connections between Cisco's CUBE Session Border Controller and Microsoft's rich media platforms such as Skype for Business or Lync Server for access to a SIP-based IP PSTN trunk.
Urgent Mission Critical IT Applications Support and Help
Server Management Specialist
Server proliferation puts pressure on IT budgets and management resources. Server reduction via a virtual architecture offers lower total cost of ownership of servers and faster return on investment, more leveraged use of physical computers, streamlined operations, enhanced system availability, and easier management. Typical uses for virtual machines include hardware consolidation, low-cost platforms for line-of-business legacy applications based on obsolete operating systems, and inexpensive isolation of program development or evaluation systems from on-line systems.
Skype for Business and Exchange UM Server Consultant
Microsoft Skype for Business IM Computer Consulting
Lync 2010 supports Instant Messaging, Presence, voice/video conferencing, desktop sharing, as well as VoIP and traditional PSTN voice communication. Lync 2010 can enhance the capability of Exchange, SharePoint and Office or Office 365 and streamlines management through integration with Windows AD. Lync can also cut capital and operational costs by eliminating Voice-over-IP hardware and subscription fees, PBX systems, or conventional teleconferencing solutions. Progent's certified IM and Presence experts offer remote and onsite support services to help your company to manage and repair your current Lync Server 2010 deployment or assess the advantages of upgrading from Lync to Skype for Business, which is Microsoft's renamed and revamped version of the product. Progent can also help your organization to plan and execute an efficient Skype for Business migration.
SharePoint Computer Consultant
Microsoft Certified Expert Specialist SharePoint Server 2013
Progent's Microsoft-authorized consultants can show you how to rationalize the economic justification for deploying SharePoint 2007, advise you on the most sensible edition of Microsoft SharePoint for your circumstances, provide setup and integration services, assist you to install Microsoft SQL Server as a back-end database manager, improve your network infrastructure, integrate your standard and customized application programs to operate with SharePoint 2007, design a comprehensive security strategy that includes portal technology, and deliver troubleshooting and Help Desk services.
Les Kent has a 35-year track record of successful technology integration, executive management, marketing, and operations. He has demonstrated a talent for creating sophisticated information technology solutions in his roles as as a network designer, application developer, project manager, deployment expert, and troubleshooter for small businesses, start-ups, and global corporations.
Configuration Office 365 IDFix
Biggest Office 365 AD Connect Professional
Microsoft allows you to create transparent hybrid ecosystems that integrate Office 365 Exchange Online and local Exchange deployments. This permits you to have certain Exchange mailboxes located at your on-premises datacenter or private cloud and other mailboxes resident on Office 365. Progent's Microsoft-certified Exchange consultants can assist your organization with any phase of planning, implementing and troubleshooting your hybrid Exchange Online deployment. Progent's Exchange specialists can provide occasional support to help you resolve stubborn technical issues and also offer extensive project management outsourcing or co-sourcing to ensure your hybrid Office 365/Exchange initiative is carried out on time and within budget.
Infor SyteLine CloudSuite Business Analyst Consultant Services
Infor SyteLine CloudSuite Installation Consultant
Infor CloudSuite Industrial, previously known as SyteLine, is an ERP solution that embodies over 25 years of background assisting manufacturing and service companies to simplify complicated supply chains and streamline critical business processes to bring products to market quickly and adhere to customer commitments consistently. Progent can provide the expertise of an ERP specialist with over two decades of experience working with the SyteLine/CloudSuite Industrial product family. Progent offers remote or on-premises services that spans from as-needed guidance to end-to-end solution planning and project management outsourcing or co-sourcing. Sample services available from Progent for CloudSuite Industrial/SyteLine include implementation, migration, process improvement, customization, CPQ, web site integration, debugging, data conversion, Amazon AWS integration, disaster recovery planning, and database administration.
Top Network Health Check Consultancy
Network Health Reports Consultants
Progent's ProSight Network Audits are a quick and low-cost way for small and mid-size organizations to obtain an objective assessment of the health of their IT system. Based on some of the top remote monitoring and management (RMM) platforms in the industry, and supervised by Progent's world-class team of information technology experts, ProSight Network Audits show you how well the deployment of your essential infrastructure assets conform to industry leading practices. The Basic and Advanced versions of ProSight Network Audit services are offered at a low, one-time cost and deliver instant ROI like a more manageable and safer Active Directory environment. Both versions also offer the long-term benefits of state-of-the-art remote network monitoring and management technology. These benefits can include simpler network management, improved compliance with information security requirements, more efficient utilization of IT resources, quicker troubleshooting, more reliable backup and recovery, and increased uptime.
Microsoft Certified Expert Network Consultant Microsoft ISA Server
Remote Remote Consulting ISA 2000 Server
Progent’s Microsoft certified consultants offer small and midsize companies consulting services for Microsoft Forefront TMG and ISA Servers. Microsoft's Forefront TMG and Internet Security and Acceleration Servers contain an advanced application-layer aware firewall that can secure your IT system from attack by external and inside sources. Forefront Threat Management Gateway and ISA Server provide thorough examination of Internet protocols such as HTTP, which allows these security platforms to detect many attacks that can elude traditional firewalls. The combined firewall and VPN architecture of Forefront Threat Management Gateway and ISA Server support stateful filtering and inspection of all VPN streams. ISA Servers are the mainstay of Microsoft's network security initiative, and Progent's Microsoft-certified experts and CISSP, CISA and CISM certified security professionals can help you enhance your IT protection through expert design and deployment of Forefront Threat Management Gateway and Microsoft ISA Servers. Progent's Microsoft engineers can assist your company to configure Microsoft Forefront Threat Management Gateway 2010, maintain any version of ISA Server, or migrate from ISA Server environments to Microsoft Forefront TMG.
Microsoft Exchange 2019 Computer Outsourcing Consultant
Exchange Support Consultant
Progent's Microsoft-certified professionals have more than 10 years of experience delivering email support for companies ranging from small offices to large corporations. Progent offers affordable support for all versions of Microsoft Exchange Server to enhance email and virus security, design high availability email environments, and implement off-site and mobile email connectivity. Progent’s Microsoft Exchange support services can help you in planning and carrying out a migration from a legacy SMPT server or unsupported Microsoft Email package such as Microsoft Exchange 2003 to Exchange Server 2016. Progent offers support for Windows 8, Windows 7, and Windows XP desktops using Office Outlook and can show you how to configure Outlook Web App for popular browsers. For e-mail virus defense, spam blocking and outbound data leak protection, Progent offers Email Guard email filtering and encryption.
Cisco VoIP phones Single Number Reach Online Support Services
Support Outsourcing Cisco VoIP Phones and Jabber
Progent's CCIE-certified network infrastructure consultants can provide advanced support for Cisco Unified Communications Manager (CUCM) (previously CallManager). Progent can assist your organization to integrate VoIP phones, create dial plans, set up SIP trunking and PSTN connections, deploy ISR G2 routers with CUBE support, and deploy UCS server failover solutions.
24x7 Microsoft ISA Server Professionals
Online Consulting ISA 2004
Progent's certified ISA Server consultants have extensive experience creating Microsoft-based security designs for IT networks with many locations, remote users, and line-of-business eCommerce applications. A Progent ISA Server consultant can help your small or mid-size company plan and implement an installation of ISA Server 2004 that supports your IT security needs without limiting your productivity.
Top Quality Knowledge Transfer Specialists
IT Training Setup and Support
Progent practices information transfer from Progent's consultants to customers. By teaching clients to resolve problems that are within their scope, Progent is able to concentrate on delivering hard-to-find skills where Progent faces few competitors. Small businesses who utilize trusted freelance consultants or who employ internal IT personnel benefit when Progent transfers information about critical technology and tested methodologies to make their networks more reliable, secure, and efficient.
Integration Support Microsoft LCS Server 2007
Microsoft LCS Server Consultants
Microsoft Communications Server provides IM and presence as part of an extensible, world-class package featuring advanced security, seamless compatibility with other Microsoft products, an expandable, industry-standard development environment, and support for regulatory requirements such as HIPAA, SOX, and Gramm-Leach-Bliley. The product offers cost savings and elevated operational efficiencies, enhanced individual productivity, and better IP security. Microsoft Office Communications Server has been superseded by Lync Server, which in turn has been replaced by Skype for Business. Progent's Microsoft-certified IM and Presence experts can provide online and onsite configuration support and troubleshooting help for your Office Communications Server 2007 deployment and can help you to assess the costs and benefits of migrating to Microsoft's Skype for Business. Progent can also help you to plan and execute an efficient migration that will add business value to your IT system
Remote Data Backup and Restore Services Professional
ProSight DPS Hybrid Cloud Backup/Recovery Consult
ProSight Data Protection Services provide small and medium-sized businesses an affordable and fully managed service for reliable backup/disaster recovery (BDR). For a low monthly cost, ProSight DPS automates and monitors your backup activities and enables fast recovery of vital files, apps and virtual machines that have become unavailable or corrupted as a result of component failures, software bugs, disasters, human error, or malicious attacks like ransomware. ProSight Data Protection Services can help you back up, retrieve and restore files, folders, apps, system images, plus Hyper-V and VMware images/. Important data can be backed up on the cloud, to a local device, or to both. Progent's BDR specialists can provide world-class support to configure ProSight DPS to to comply with government and industry regulatory standards like HIPPA, FIRPA, and PCI and, whenever necessary, can assist you to restore your business-critical data.
Branch Office Consultants
Cisco and Microsoft Certified Expert Branch Offices Consultant Services
Years of background providing Microsoft support and Cisco network consulting has allowed Progent to build a unique ability for serving branch offices that need IT help with the responsiveness common to with small companies but which offers professional client interaction, thorough documentation, and compliance with enterprise IT standards. If your enterprise maintains a remote office situated anywhere in California or any area served by Progent's consultants, Progent can offer a wide array of onsite and off-site network support services and system architecture assistance.
Online Technical Support Operations Manager
24/7 Monitoring and Reporting Professionals
Progent offers a selection of IT support bundles for small businesses. These information technology outsourcing and network monitoring services are based on the proactive problem handling capabilities of System Center Operations Manager 2007, a state-of-the-art server and IT management product that monitors the availability, performance, and safety of your information system and identifies incipient problems before they can bring down your network. With Progent's affordably priced IT support programs, small businesses can select a basic co-sourcing service program built around System Center Operations Manager 2007 with network monitoring, reporting, Help Desk and online service or a comprehensive 24x7 outsourcing package.
24-Hour Consultants IT Outsourcing Services
Full Service Outsourcing Consulting
Progent is organized provide in-depth remote support for all technologies common to today’s small company information networks and offers a variety of vital, on-demand services such as a part-time CIO to offer senior-level IT design and negotiating skills, a Technical Response Center for help desk services, 24x7 server monitoring, spam and email-borne virus protection as a managed service, best-practices project management help for critical projects like office relocations orOS migrations, Cisco-certified experts for building and maintaining high-performance and robust infrastructure, security engineers to verify information safety and regulatory compliance, disaster recovery specialists to create business continuity strategies, and software developers to write, enhance, or repair business applications.
iPad 3 Support and Integration
Apple Macintosh Support and Help
Progent's experts offer Mac users a range of services including workstation support, Apple macOS and OS X expertise, Mac integration with Windows environments, Microsoft Entourage and Exchange Server expertise, security services, and custom training. Progent can assist clients to migrate to macOS from OS X or other earlier editions of Mac OS X and Progent can provide help with macOS and Mac OS X applications. Progent's specialists in Apple technology can also assist you with iPhone integration and iPad management, or migrating to iCloud services. For computer networks built solely on Mac OS X or for systems with a mix of Mac, Linux and Windows powered servers and workstations, Progent's Apple, Cisco, and Microsoft consultants have the experience and depth to handle the difficulty of designing, integrating and maintaining a network environment that is reliable, safe, fast and able to achieve your company's business goals.
Macintosh OS X Technical Support Services
Network Engineer OS X
Progent's experts can provide Apple macOS and Mac OS X users a range of services including desktop support, Apple macOS and OS X expertise, Apple Mac co-existence with Windows environments, Microsoft Entourage and email expertise, security services, and one-on-one training. Progent can assist businesses to upgrade to macOS from OS X or earlier editions of Apple OS X and Progent can provide expertise with macOS and Mac OS X applications. Progent can also help you with Apple iPhone integration and iPad management, or migrating to Apple's iCloud. For business networks built solely on Apple macOS or OS X or for systems with a mix of Mac, Linux and Windows based servers and workstations, Progent's Apple, Cisco, and Microsoft consultants have the experience and depth to deal with the difficulty of planning, integrating and maintaining a network infrastructure that is reliable, safe, efficient and able to achieve your company's business goals.
Cisco and Microsoft Remote Support Online Support Services
Remote Computer Support Professionals
For mid-size companies who need network support, Progent offers a variety of alternatives such as on-site help, remote assistance, phone-based Help Desk, 24x7 support with remote system monitoring, temporary staffing, site relocation services, application programming, and professional consulting. For medium-size companies in California or other areas covered by Progent's onsite consultants, Progent offers professional on-premises help for solving network problems quickly and affordably.
Specialists iPhone Integration
Urgent Wi-Fi 6 WiFi migration Troubleshooting
Progent’s Wireless Consulting Services provide a convenient, economical way for companies of all sizes to integrate, manage and troubleshoot the latest wireless network technology. For 802.11n and the latest 802.11ac wireless environments, Progent can help you plan and deploy hardware such as Cisco's Aironet and Meraki access points and wireless controllers. For wireless messaging and online applications, Progent can help with Apple IOS iPhones, Apple iPads, Google Android smartphones, and Windows phones and tablets.
Award Winning scom 2016 proxy server Remote Consulting
microsoft operations manager 2016 Consultant Services
System Center 2016 Operations Manager (SCOM 2016) is designed to promote consistent performance and dependable uptime for key workloads by providing unified, cross-platform monitoring of physical and virtual resources deployed throughout local systems and private and public clouds. Progent's consulting team offers world-class online and onsite expertise to assist organizations of all sizes to design, integrate, optimize, enhance and repair Operations Manager 2016 solutions. Progent can help you to migrate to Operations Manager 2016 from older versions of Operations Manager or from different monitoring platforms, or combine multiple monitoring systems into a cohesive IT management solution. Progent can also show you how to expand your Operations Manager 2016 scope to include infrastructure based in public clouds including Microsoft Azure and Amazon AWS.
Catalyst MPLS Support Outsourcing
CCIE Expert Certified Remote Support Catalyst Switch LISP
With Cisco Catalyst switches for small and medium-sized businesses, Cisco allows organizations to realize all the advantages of bringing intelligent services into their networks. Cisco's switching product line makes it possible to deploy capabilities that make your network infrastructure sufficiently available to handle real-time needs, scalable to facilitate growth, secure enough to guard restricted information, and designed for prioritizing and managing all traffic to streamline system performance. Progent's CCIE certified engineers can show you how to select and integrate Catalyst switches that make sense for your company. In addition, Progent's CISM certified security consultants can help you create a comprehensive protection plan and set up Cisco Catalyst switches so they help enforce your security policies. Catalyst switching products that Progent provides expertise for include the Cisco Catalyst 2940 switches, Catalyst 3750 switches, Cisco Catalyst 4500 switches, and Cisco Catalyst 6500 Series Switches.
Microsoft SQL Server 2016 Consulting Services
Microsoft SQL Server 2008 On-site Technical Support
Progent’s Microsoft certified professionals can offer small and medium size companies advanced Microsoft SQL Server support. Microsoft SQL Server is a comprehensive, Web-enabled database and data analysis package that opens the door to the speedy creation of enterprise-class business applications that can give your business a competitive advantage. SQL Server provides core support for XML and can query over the Internet and outside the firewall. In addition to providing expertise, maintenance and troubleshooting services, Progent’s SQL experts can help you get the most out of Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to enhance the business value of your IT system. Progent can also help you migrate from earlier versions of SQL Server to Microsoft SQL Server 2005.
VMware Site Recovery Manager Compliance Specialists
24-7 VMware NSX Virtual Networking Consult
VMware's NSX network virtualization technology allows you to build entire networks in software. NSX allows virtual networks to be provisioned in minutes and managed with a high level of automation independent of the physical components making up the basic IP network. VMware Site Recovery Manager supports automated recovery, application mobility, and non-intrusive site migration, failback and site re-protect. Site Recovery Manager also enables non-disruptive testing for disaster recovery, updates and fixes and can produce audit reports to confirm full service recovery, validate SLAs and demonstrate DR compliance. When integrated with VMware's NSX network virtualization technology, VMware SRM can quickly restore the complete virtualized network topology at the secondary datacenter. Progent offers the skills of a VCDX certified VMware NSX consultant and VMware Site Recovery Manager system architect to assist your organization to plan, configure, test and administer a DR system powered by VMware SRM and VMware NSX.
Citrix StorageLink Consulting Services
After Hours Consult Citrix StorageLink Gateway
Progent's Citrix consultants can help your organization to evaluate the potential business benefits of the various editions of Citrix Essentials for Hyper-V, assist you to integrate Citrix management utilities in your Hyper-V environment, and demonstrate to you how to use Citrix Essentials to improve the performance, availability, flexibility, and fault tolerance of your virtual environment while lowering the cost of resources and operations and streamlining management processes.
Microsoft Certified Partner Exchange Server 2016 Migration Technical Support Services
Microsoft Exchange Server 2016 Migration Planning Technical Consultant
Progent can assist your business in all phases of your upgrade to Microsoft Exchange 2016 such as planning high availability (HA) infrastructure for an on-premises, Microsoft cloud connected or hybrid deployment; licensing requirements for Exchange Server and Windows Server 2012 R2; migrating mailboxes; Hyper-V strategy; determining mass storage capacity required for your VMs, databases and logs; setting up hardware load balancing for high-availability CAS services; designing, setting up and validating Exchange Servers and Windows Servers and DAG groups; setting up collaboration with SharePoint Server or SharePoint Online; preparing the firewall; creating SSL certs; providing client remediation with Office 2010 or greater or Microsoft Office 365; and setting up Outlook on the web (formerly Outlook Web App).
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