Fast and Affordable Online Troubleshooting for Denver Colorado Information Networks
Immediate Phone Technical Support for Denver NetworksFor businesses located in Denver Colorado, Progent provides remote technical support for networks powered by Microsoft, Cisco, macOS and OS, or Linux platforms. Progent's Microsoft Certified professionals have delivered online support to companies in every state in the U.S. (See recommendations from Progent's clients.) In addition, Progent can furnish the expertise of Cisco CCIE-qualified engineers to solve challenging networking problems, plus the services of CISSP-certified cybersecurity consultants to handle high-level security design and diagnostic jobs.

Progent's remote technical support engineers provide exceptional leverage due to the fact that they have the real-world background and are equipped with the sophisticated tools required to resolve the majority of information system issues rapidly. This reduces immediate expenses because solutions require fewer billable consulting minutes. Remote support also avoids the cost of sending an engineer to your location. Your company benefits additionally with incidental costs by minimizing or eliminating network downtime and associated costs due to business disruption, disgruntled customers and vendors, idle employees, and de-focused management. Progent's extensive online technical support expertise is particularly valuable in environments that are dependent on public clouds for critical infrastructure or applications such as Microsoft Azure, Microsoft 365 Exchange Online, Amazon Web Service, Google Cloud Platform (GCP), or where onsite support may not be an option.

Progent's billing model for remote support is structured to leverage your network support dollar. Progent charges by the minute for telephone-based assistance, so you are invoiced only for the services that you actually get. Unlike many remote service firms, Progent imposes no startup surcharge or minimum fees. Progent's per-minute granularity and clean model for pricing save you from scenarios where fast repairs somehow turn into major tabs. Progent's skill at dealing with technical issues quickly means you spends less money.

Progent's Remote Consulting and Technical Support Services
Over the years, Progent has refined a set of optimized tools and field-proven processes which allow the maximum level of effectiveness for online technical support and repair for information systems of all sizes. Progent offers protected Virtual Private Network support for gateways from multiple popular vendors such as Microsoft, Cisco, SonicWall and WatchGuard. Protected VPN connectivity allows the experts of Progent's Technical Response Center to access your computer system remotely without violating system security.

Progent's powerful technical support reporting system maintains comprehensive histories for all service that Progent's clients have received. Progent's authorized service personnel have the benefit of the history of all help provided to every customer by any consultant. This archive of trouble tickets and resolutions is structured as a conveniently retrievable internal database that enables Progent's online support professionals to share their experiences with the whole team to ensure that the effectiveness of Progent's support services grows daily. Progent's high-level accreditations and close relationships with key industry leaders such as Cisco and Microsoft open up other vast support databases and allow priority response from manufacturers' in-house engineering staff with the result that Progent's online consulting specialists are able to come up with the best solutions promptly.

Online technical services available from Progent to companies in Denver Colorado include:

Progent's ProSight Flat-rate IT Services for Small and Mid-size Businesses
Progent provides a family of budget-friendly, fixed-price services designed to enable small and mid-size organizations to utilize the same advanced IT solutions used by some of the world's top enterprises. Progent's ProSight portfolio of outsourced network management services addresses all key facets of modern networking including email protection, security and compliance, cloud-based backup/recovery, infrastructure monitoring and management, VM cloud hosting, and network resources documentation management. ProSight managed services include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring is an endpoint protection solution that incorporates SentinelOne's cutting edge behavior-based machine learning technology to guard endpoints as well as physical and virtual servers against modern malware assaults such as ransomware and email phishing, which routinely evade legacy signature-matching AV tools. ProSight Active Security Monitoring safeguards local and cloud resources and provides a unified platform to automate the entire threat progression including filtering, infiltration detection, mitigation, cleanup, and post-attack forensics. Top capabilities include one-click rollback with Windows Volume Shadow Copy Service and real-time system-wide immunization against new attacks. Progent is a certified SentinelOne Partner. Find out more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware defense based on SentinelOne technology.

  • ProSight Enhanced Security Protection (ESP): Physical and Virtual Endpoint Protection and Microsoft Exchange Filtering
    ProSight Enhanced Security Protection (ESP) services deliver economical in-depth security for physical servers and VMs, workstations, smartphones, and Exchange Server. ProSight ESP utilizes adaptive security and modern behavior analysis for continuously monitoring and responding to security threats from all vectors. ProSight ESP provides two-way firewall protection, intrusion alerts, endpoint control, and web filtering via cutting-edge tools packaged within one agent managed from a unified console. Progent's security and virtualization consultants can help you to design and configure a ProSight ESP deployment that addresses your company's unique needs and that allows you demonstrate compliance with legal and industry data protection regulations. Progent will help you define and configure policies that ProSight ESP will enforce, and Progent will monitor your network and respond to alarms that require immediate attention. Progent can also assist your company to install and test a backup and disaster recovery system such as ProSight Data Protection Services so you can get back in business rapidly from a destructive cyber attack like ransomware. Find out more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint security and Exchange email filtering.

  • ProSight Data Protection Services (DPS): Managed Backup and Disaster Recovery
    Progent has worked with advanced backup technology companies to produce ProSight Data Protection Services, a family of subscription-based management outsourcing plans that provide backup-as-a-service. ProSight DPS products manage and monitor your backup operations and allow non-disruptive backup and fast recovery of critical files, apps, system images, and VMs. ProSight DPS helps your business recover from data loss resulting from hardware failures, natural calamities, fire, malware like ransomware, user mistakes, malicious insiders, or software bugs. Managed backup services available in the ProSight DPS product line include ProSight DPS Ataro VM Backup, ProSight Ataro Office 365 Backup, ProSight DPS ECHO Backup based on Barracuda dedicated hardware, and ProSight DPS MSP360 Cloud and On-prem Backup. Your Progent service representative can assist you to identify which of these managed services are most appropriate for your IT environment.

  • Patch Management: Patch Management Services
    Progent's support services for software and firmware patch management provide businesses of any size a flexible and cost-effective solution for assessing, testing, scheduling, implementing, and tracking software and firmware updates to your ever-evolving IT system. In addition to maximizing the protection and reliability of your computer environment, Progent's patch management services permit your IT staff to focus on more strategic projects and tasks that derive the highest business value from your information network. Learn more about Progent's software/firmware update management services.

  • ProSight Duo Two-Factor Authentication: ID Confirmation, Endpoint Remediation, and Secure Single Sign-on
    Progent's Duo authentication service plans utilize Cisco's Duo technology to defend against compromised passwords by using two-factor authentication. Duo enables one-tap identity verification with iOS, Google Android, and other out-of-band devices. Using 2FA, when you log into a secured online account and give your password you are requested to verify who you are via a unit that only you have and that is accessed using a different ("out-of-band") network channel. A wide selection of out-of-band devices can be used as this second means of ID validation including an iPhone or Android or wearable, a hardware token, a landline telephone, etc. You can designate multiple validation devices. For more information about Duo two-factor identity authentication services, refer to Cisco Duo MFA two-factor authentication (2FA) services for access security.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam filtering service that incorporates the infrastructure of leading information security companies to provide web-based management and world-class security for your email traffic. The powerful architecture of Progent's Email Guard combines a Cloud Protection Layer with a local gateway appliance to provide complete protection against spam, viruses, Dos Attacks, DHAs, and other email-borne malware. Email Guard's Cloud Protection Layer acts as a first line of defense and keeps the vast majority of threats from making it to your network firewall. This reduces your vulnerability to inbound threats and saves network bandwidth and storage. Email Guard's on-premises gateway appliance adds a further level of analysis for inbound email. For outgoing email, the on-premises security gateway offers anti-virus and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The local gateway can also help Microsoft Exchange Server to monitor and protect internal email traffic that originates and ends within your security perimeter. For more details, see ProSight Email Guard spam filtering and data leakage protection.

  • ProSight WAN Watch: Infrastructure Remote Monitoring and Management
    Progent's ProSight WAN Watch is an infrastructure monitoring and management service that makes it simple and affordable for smaller organizations to diagram, track, enhance and troubleshoot their connectivity appliances like routers, firewalls, and wireless controllers plus servers, printers, endpoints and other networked devices. Incorporating state-of-the-art RMM technology, WAN Watch ensures that infrastructure topology diagrams are kept updated, copies and displays the configuration information of almost all devices on your network, tracks performance, and generates notices when issues are discovered. By automating complex management activities, WAN Watch can cut hours off common chores like network mapping, reconfiguring your network, locating devices that need critical software patches, or identifying the cause of performance issues. Learn more details about ProSight WAN Watch infrastructure management consulting.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring
    ProSight LAN Watch is Progent's server and desktop remote monitoring managed service that uses advanced remote monitoring and management techniques to keep your network running efficiently by checking the state of vital computers that power your business network. When ProSight LAN Watch detects an issue, an alert is sent automatically to your designated IT management personnel and your Progent consultant so all looming issues can be addressed before they can disrupt your network Find out more about ProSight LAN Watch server and desktop monitoring services.

  • ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
    With Progent's ProSight Virtual Hosting service, a small or mid-size organization can have its critical servers and applications hosted in a protected fault tolerant data center on a fast virtual host configured and managed by Progent's network support professionals. With Progent's ProSight Virtual Hosting service model, the customer retains ownership of the data, the OS platforms, and the apps. Since the system is virtualized, it can be moved immediately to an alternate hosting solution without a time-consuming and technically risky configuration process. With ProSight Virtual Hosting, you are not locked into a single hosting service. Learn more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management
    ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to capture, update, retrieve and protect data about your network infrastructure, processes, applications, and services. You can instantly find passwords or IP addresses and be alerted about upcoming expirations of SSLs ,domains or warranties. By cleaning up and managing your network documentation, you can eliminate as much as 50% of time thrown away searching for vital information about your network. ProSight IT Asset Management features a centralized repository for holding and collaborating on all documents related to managing your business network like standard operating procedures and self-service instructions. ProSight IT Asset Management also supports a high level of automation for collecting and relating IT data. Whether you're planning improvements, performing regular maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the knowledge you need as soon as you need it. Find out more details about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a quick and affordable alternative for small and medium-size organizations to get an objective evaluation of the health of their network. Powered by a selection of the top remote monitoring and management (RMM) platforms in the industry, and supervised by Progent's world-class team of IT experts, ProSight Network Audits help you see how closely the configuration of your core infrastructure devices adhere to industry leading practices. The Basic and Advanced versions of ProSight Network Audit services are offered at a low, one-time cost and provide instant benefits such as a cleaner Active Directory (AD) environment. Both versions also include one year of cutting-edge remote network monitoring and management. Benefits can include lower-cost network management, improved compliance with government and industry security regulations, more efficient utilization of IT resources, quicker troubleshooting, more reliable backup and recovery, and higher availability. Read more information about Progent's ProSight Network Audits network infrastructure review.

The ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report is a low-cost service based on a brief phone discussion with a Progent information assurance consultant. The fact-finding interview is intended to evaluate your organization's ability either to stop or recover quickly following an assault by a ransomware strain like Ryuk, WannaCry, MongoLock, or Hermes. Progent will work with you personally to gather information about your current cybersecurity posture and backup system, and Progent will then deliver a written Basic Security and Best Practices Report document describing how you can apply best practices to deploy an efficient AV and backup/recovery system that aligns with your company's requirements. For details, refer to Progent's ProSight Ransomware Preparedness Report.

Additional Support Services Available from Progent
Progent can provide the services of world-class remote consulting experts for contract IT programs. Progent's charges for longer-term consulting projects are determined according to the qualifications of the engineers required. Progent's background in these important areas of information technology allows customers to complete critical initiatives within budget and on time. Progent's special online consulting solutions include:

  • Help Desk Call Center Expertise
    Progent's Call Center service options for companies with environments based on Microsoft Windows, Cisco, macOS and OS X, UNIX, or Linux platforms include full-service Call Center services, shared Help Desk services, and Call Center operations consulting. Progent's Standard Help Desk Services offer smaller businesses a comprehensive service desk solution that manages all aspects of online desktop support from service requests through ticketing, screen sharing, progress tracking, problem solving, and management reports. Progent provides service desk support at a significant discount off Progent's regular desktop support rates, and Progent offers the additional option of rapid as-needed escalation to subject matter experts to resolve complex problems.

    Progent’s Help Desk Co-management services allow your business to share the load for Help Desk services seamlessly between your in-house IT staff and Progent's large roster of certified technical support technicians and subject matter experts. Progent’s Help Desk sharing service is an advanced service desk solution based on the top PSA platform for handling service requests, ticket lifecycle, responsibility, status tracking, and reporting.

    Progent's Call Center team of experienced information technology consultants offers your customers in Denver Colorado rapid access to a large network service resource with years of background delivering telephone-based support and remote diagnostics for networks that incorporate Microsoft, Cisco, macOS and OS X, UNIX, or Linux products. Progent's focus is to earn the Call Center the reputation as a major enabler of business efficiency, and Progent's target is to solve rather than merely report IT issues.

  • Business Applications Services: Training, Programming, and Integration
    Progent's Applications Experts Team can supply online advanced engineering expertise and training in key application areas such as ERP, MRP, custom programming for accounting packages, and Customer Relationship Management. Progent also can provide consulting expertise, customization, and training for popular Microsoft applications such as Microsoft CRM, Office Project, Microsoft 365 Word, and Microsoft 365 Excel. To learn more about Progent's consulting, custom programming, and training services, visit Progent's Applications Experts Team.

  • Unified and Streamlined Management of Hybrid Cloud Environments
    System Center centralizes and automates the management of hybrid cloud networks by offering advanced support for Windows Server 2022, Windows 10 and Windows 11; seamless management of multi-OS environments that include Linux, Hyper-V and VMware; and better cloud support such as closer integration with Intune for Apple iPhone and Google Android smartphone administration plus native integration with Microsoft Operations Management Suite (OSM) for cloud-enhanced analytics. Progent's System Center consulting experts offer world-class online and on-premises support for all elements of System Center2including Operations Manager, Configuration Manager, Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager (SCSM). Progent can help your business to plan and configure a new deployment of System Center2, expand or optimize an existing one, migrate smoothly from an earlier release of System Center, or troubleshoot your System Center solution.

  • Remote IT Infrastructure Monitoring Support
    Progent can deliver businesses in Denver Colorado remote IT infrastructure monitoring by providing System Center Operations Manager (SCOM) expertise. Progent can customize SCOM to fit your environment so that your computer maintenance is proactive and automated. By spotting looming issues before they result in network outages, automated monitoring can minimize disruptive and expensive network crises. Progent can also assist with network monitoring utilities such as Nagios and MRTG Graphical Traffic Load Monitor to troubleshoot UNIX, Linux, Sun Solaris, or macOS and OS X systems, Windows systems, or systems based on a variety of OS platforms.
How Your Denver Business Can Contact Progent's Online Technical Support Experts
To contact Progent about urgent phone-based help with Windows, macOS and OS X, or Linux/UNIX computer systems, go to Progent's Urgent Phone-Based Help, telephone 1-800-993-9400, or refer to Contact Progent. For companies and startups in Denver Colorado, Progent's phone-based computer support specialists are ready to provide effective and affordable system support the instant your business has to have it. Long experience offering online tech support has earned Microsoft Partner certification for Progent's team of engineers and has helped Progent to acquire world-class troubleshooting capability and to refine remote access technology to fix computer problems rapidly while eliminating the expense and lost time associated with on-premises service calls.

Even if your Denver business has a regular freelance support technician or maintains a full time organization that know how to deal with ordinary computer issues, Progent's Microsoft and Cisco certified engineers can provide a convenient and transparent remote expansion of your local resources for situations when your regular service personnel either lack the availability or the expertise to address unexpected system emergencies or especially complex integration projects.

Advantages of Progent's IT Support for Companies in Denver Colorado
Progent's online support services allow your Denver company to enjoy the advantages of timely, enterprise-level IT support without the cost of managing a full-time IT staff. Your information system will acquire greater strategic worth by becoming increasingly reliable, productive, and secure. Advantages to your business include:

  • Convenient remote extension of your local IT resources
    With most companies in Denver Colorado, local computer support resources, whether represented by independent consultants or an in-house IT staff, can deal with the majority of network problems. On the other hand, IT crises may spring up when your regular support personnel are too busy or absent, and some problems may be associated with technology that is unfamiliar to your local service technicians. In these cases, Progent's on-call support experts give you an easy, quick, and economical way to supplement your regular resources and to transfer valuable information to improve your capability to handle future issues locally.

  • Less Dependence on Freelance Consultants
    For IT maintenance, smaller businesses commonly rely on independent freelance consultants. While independent service people carry less overhead than big support companies and can often charge marginally less, they are sometimes overextended, making it difficult to respond rapidly to urgent situations. If a freelance service provider is busy with another client, ill, on a trip, or in class, the lack of fallback personnel may force your company to wait for help during an IT crisis. As your company grows, network unavailability and trouble with vital software are more expensive. The money you thought you were conserving on an independent can be eaten up quickly by lost productivity. Progent provides a reliable source of backup support expertise to make sure your network is always up and running.

  • Create a Solid Basis for Smooth Growth
    Organizations often start with an IT architecture implemented on a modest budget. Without a scalable infrastructure, slap-dash repairs often get piled onto an unstable foundation. When a company grows, reliability and scalability issues can impede the productivity of the organization. These poorly designed systems require proper analysis, smart long-term planning, and wide IT knowledge to evolve to a network infrastructure that can provide the stable foundation to meet current business requirements and facilitate downstream expansion.

  • Interact with Problem Solvers Rather Than Technology Resellers
    Smaller organizations need advice and technical education to negotiate an ever more complex maze of product options available for accelerating business growth and enhancing productivity. They hardly need a network consultant who is motivated to sell a specific vendor's products. Network consulting and product sales can result in a scenario where the recommended solution is built around a predetermined product instead of the genuine requirements of a business. Progent eliminates these conflicts by offering only services rather than products. This enables Progent to match technical consulting with the best interests of customers.

How Is Progent Different from Other Service Organizations?
Progent is a Microsoft Certified Partner consulting firm and Progent's head count, breadth of IT experience, fine tuned support tools, and understanding of enterprise networking allow businesses to avoid the limitations associated with excessive reliance on smaller consulting firms, independent freelance service providers, or limited in-house resources.

Progent stands out by providing:

How Does My Business Begin Getting Online Technical Support from Progent?
To get started with Progent's Nationwide Remote Support offerings or to find out more about Progent's online support options, contact Progent at 1-866-PROGENT (866-776-4368) or visit Contact Progent. If you have an urgent requirement for IT help, visit Immediate Online Support.



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    • Les Kent has a 35-year track record of successful network integration, business management, sales, and operations. He has shown a talent for developing sophisticated IT solutions while working as a system architect, application developer, project manager, deployment expert, and problem solver for small businesses, start-ups, and major enterprises.

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    Cisco has developed an extensive product line of routers that includes appliances designed to provide the protection, performance, and reliability demanded by customers from small offices to global enterprises and ISPs. Cisco routers include support for redundancy, automatic failthrough, and backup power for improved reliability and system availability. Progent can help you select and integrate Cisco routers to build a reliable infrastructure for your IT system and to make it easy to expand as you support new users, start new offices, deploy new services, extend your network to customers and partners, and support an increasingly mobile workforce. Progent can provide help with a range of routers based on the Cisco IOS platform, such as the Cisco 800 family of small business routers, Cisco 1800 and 3800 Integrated Services Routers, Cisco 2900 and 3900 Generation 2 ISR routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for WAN edge environments, Cisco CRS Carrier Routing System for core Networks, plus older 2500 and 2700 Routers.

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    Progent’s ProSight WAN Watch is an infrastructure management service that makes it easy and inexpensive for smaller organizations to diagram, track, reconfigure and debug their networking hardware such as switches, firewalls, and access points plus servers, client computers and other devices. Using cutting-edge Remote Monitoring and Management (RMM) technology, WAN Watch makes sure that network diagrams are kept updated, captures and displays the configuration information of virtually all devices on your network, monitors performance, and sends notices when potential issues are detected. By automating complex management processes, ProSight WAN Watch can knock hours off ordinary chores such as making network diagrams, reconfiguring your network, finding appliances that require critical software patches, or isolating performance problems.

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    Progent can give you access to experts who can customize your Microsoft Dynamics ERP, MRP, and accounting system applications to match your unique business requirements. Progent’s Microsoft support experts provide experience in Microsoft Dynamics AX ERP Software, Microsoft Dynamics NAV Business Management Software, Microsoft Dynamics SL 6.5 Accounting Software, and Microsoft Retail Management System. Progent also offers expert e-Commerce consulting services for secure, company-wide resource sharing plus interfacing with CRM packages.

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    Dynamics GP/Great Plains 2010 accounting is a full-featured business management platform that unifies information and operations throughout your company, communicates seamlessly with other applications, and brings together employees, customers and suppliers regardless of time or place. Designed for small to mid-size companies, Microsoft Dynamics GP 2010 and MS Dynamics GP Version 10.0 provide capability for financials, management reporting, project management, inventory and order processing, eCommerce, HRM, CRM, field service, manufacturing, retail management, and web-based business services. Progent can help you set up and manage a robust, secure server and communications environment to support Microsoft Great Plains, and can provide experienced Great Plains consultants to help your company benefit from the full power of Microsoft Dynamics GP/Great Plains 2010.

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    Progent's consultants can provide online and on-premises consulting services for organizations of any size to evaluate the costs/benefits of migrating to Microsoft Skype for Business or Skype for Business Online from any version of Lync Server or Microsoft Office Communications Server. Progent can help your business to plan an on-premises, cloud-based or mixed deployment; integrate Skype for Business with SQL Server,Exchange Server, SharePoint and Office or Microsoft 365; set up HA solutions; interface Skype for Business with your PSTN gateway; and interface with third-party collaboration systems such as Cisco UC. Progent's certified data security experts can help you design and validate a security strategy for your Skype for Business solution that meets regulatory standards.

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    ISA 2006 is a comprehensive edge gateway that offers a powerful application layer firewall, virtual private network (VPN), and web caching platform for securing the Internet-facing applications of any organization against a broad variety of attacks. Progent's certified ISA Server engineers can show you how to plan, rationalize, pilot, install, customize and manage the Standard or Enterprise version of ISA Server on your network.

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    Cisco's Meraki MS family of switches are designed for sites that go from branch offices to campuses. Progent's Cisco-certified consultants can provide cost-effective online consulting expertise to help you to design and deploy an efficient network architecture that incorporates Meraki switches, streamline network administration with Meraki's cloud-based management tools, define policies to ensure compliance, develop and validate a disaster recovery strategy, and troubleshoot issues related to any facet of your Meraki deployment. Progent can also help you to connect Meraki switches with Cisco's Nexus or Catalyst core switches and with Meraki Wi-Fi APs to create a cohesive networking solution.

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    Infor CloudSuite Industrial, previously called SyteLine, is an ERP solution that incorporates more than 25 years of background assisting manufacturing and distribution organizations to manage complex supply chains and streamline key business processes in order to bring products to market fast and meet customer commitments consistently. Progent offers the skills of an ERP specialist with more than 20 years of background with the Infor CloudSuite Industrial/SyteLine product family. Progent offers online or onsite services that can range from occasional advice to comprehensive solution planning and project management outsourcing or co-sourcing. Sample services available from Progent for CloudSuite Industrial/SyteLine include installation, migration, process improvement, customization, CPQ, web site integration, technical support, data conversion, Microsoft 365 integration, disaster recovery planning, and database administration.

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    Progent has been providing SharePoint consulting services since the initial SharePoint product was released over a a dozen years, and Progent has the scope of technical knowledge to help organizations of any size to design and implement a SharePoint Server 2013 installation and create SharePoint 2013 apps that bring substantial business value to your IT investment. Progent's Microsoft-certified consulting team can help your company to assess the business advantages of upgrading to SharePoint 2013 or SharePoint Online from earlier releases of SharePoint or from a different collaboration solution; decide if an in-house, online or hybrid deployment is best suited for your busi9ness; and select the right version of SharePoint 2013 for your purposes. Progent offers comprehensive project management outsourcing or can assist in individual tasks associated with your SharePoint 2013 migration.

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    Progent’s Microsoft-certified consultants offer small and midsize businesses computer consulting, support, and repair services for Microsoft SharePoint Portal Server 2003. Microsoft Office SharePoint Portal Server is an enterprise portal platform for efficiently connecting people, teams and data. SharePoint Portal Server offers a central location for your employees or clients to connect to, organize, distribute and interact with useful data, files, and applications and to communicate with other people. It enables faster and better decisions, more efficient sharing across groups and more streamlined business processes. The main goal of SharePoint Server is to gather together, in a productive way, all of the diverse sources of knowledge available inside and outside a business network. Windows SharePoint Services connect workers, clients, teams and major tasks with the information they’ve created in a way that makes data convenient to find, retrieve and re-use.

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    Microsoft Lync 2013, renamed Skype for Business, allows organizations of any size to build a centrally managed and protected communications ecosystem that supports a Bring-Your-Own-Device computing style with instant messaging, presence, audio/video and web conferencing with application sharing and whiteboard, as well as IP and PSTN telephony across a broad range of desktop and mobile devices. Progent's certified Lync 2013 consultants and system architects can assist your company to assess the business benefits of Lync Server 2013, create an on-premises, cloud-resident (via Lync Online) or hybrid topology appropriate for your current and long-term goals, deploy Lync 2013 so as to speed up your ROI, and deliver live online and onsite training to your management team and users. Progent offers in-depth expertise in key pieces of a Lync Server 2013 deployment including Windows Server, SQL Server and Exchange, and Progent can assist your organization to integrate Lync 2013 with key Microsoft Office and Microsoft 365 applications such as Outlook clients and PowerPoint.

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    Progent's UNIX platform support services offer small companies and developers assistance with administering and supporting UNIX, Linux or Solaris systems that coexist with Microsoft-based networks. Progent offers your organization access to UNIX experts, support professionals certified by Microsoft and Cisco, and security specialists with CISSP certification. This broad range of expertise provides you with a convenient single consulting firm to help you create and maintain a protected and reliable cross-platform network and communications infrastructure that allows UNIX and Microsoft coexistence by combining Windows with popular variants of UNIX including Apple macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms including RedHat, SuSE, Mandrake, Debian-GNU and Slackware.

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    Progent's compensation model is built on revenue sharing, so just like working as a freelance contractor, your earnings are entirely driven by your work effort. Some of our consultants focus on lifestyle issues and elect to consult at an easy pace, using our self-determined calendar to follow personal pursuits like mountain biking, car racing, snow boarding, surfing, travel, or spending private time with relatives and friends. Others take advantage of the opportunity to make major dollars via lots of work and long days. Progent completely supports either side of the spectrum and everything in between.

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    The current ASA 5500-X Series Next-Generation Firewalls with Firepower Services deliver significantly more value than Cisco's earlier PIX and ASA 5500 firewalls and have superseded the ASA 5500 and PIX 500 firewalls for new deployments. Progent's Cisco-premier CCIE network consultants can help you to maintain your legacy PIX or ASA 5500 firewalls and migrate to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist your company to design, deploy, optimize, manage and debug firewall environments based around Cisco ASA 5500-X firewalls with Firepower Services.

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    Progent provided a wireless networking environment that allowed a school to improve efficiency and avoid the ongoing costs of a dedicated wireline connection. Progent recommended a Proxim Tsunami wireless 60Mbps bridge. The low-cost building-to-building Proxim wireless bridge is designed for connecting remote locations up to 2.5 miles apart and can extend to even greater distances. This wireless alternative provided improved bandwidth and dependability than recourse to amplifying the 802.11b wireless connection, and because it utilizes the 5.8Ghz band it offered protection against outside interference.

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