Fast and Affordable Remote Technical Support for Denver Colorado IT Networks
Immediate Remote Help for Denver SystemsFor organizations located in Denver Colorado, Progent provides online help for networks powered by Microsoft Windows, Cisco, macOS and OS, or Linux/UNIX technology. Progent's Microsoft Certified professionals have delivered online support to businesses in every state in the United States. (Refer to testimonials from Progent's customers.) In addition, Progent can furnish the consultation services of Cisco CCIE engineers to help with challenging networking issues, plus the services of CISSP-accredited security consultants to handle high-level security architecture and troubleshooting issues.

Progent's remote technical support engineers provide exceptional value because they possess the practical background and have access to the advanced technology required to resolve the majority of network problems rapidly. Efficient support reduces direct expenses since service calls use up fewer chargeable minutes. Remote support also eliminates the expense of sending an engineer to your office. Your company benefits additionally in indirect expenses by minimizing or eliminating system outages and related losses due to business discontinuity, disgruntled clients, idle workers, and de-focused management. Progent's extensive online consulting experience is particularly important for businesses that depend on public clouds for critical network infrastructure or applications such as Microsoft Azure, Exchange Online, Amazon Web Service, Google Cloud, or where onsite tech support may not be an option.

Progent's pricing policy for remote support is designed to leverage your network support dollar. Progent bills on a per-minute basis for telephone-based assistance, so you pay exclusively for the support that you receive. In contrast to typical online service organizations, Progent imposes no service activation fee or minimum job duration. Progent's per-minute granularity and simple policy for pricing save you from situations where speedy. minor solutions somehow end up as big invoices. Progent's skill at handling problems efficiently means your business spends less cash.

Progent's Online Consulting and Technical Support Expertise
Over the years, Progent has fine tuned a set of optimized tools and proven methodologies which allow the maximum level of effectiveness for remote engineering help and repair for computer networks of any size. Progent offers safe Virtual Private Network support for VPN gateways from multiple leading companies including Microsoft, Cisco, SonicWall and Checkpoint. Secure VPN technology allows the engineers of Progent's online support team to access your environment remotely without compromising corporate security.

Progent's powerful customer support reporting system maintains comprehensive documentation for all service that Progent's clients have received. Progent's authorized engineers have the benefit of the history of support delivered to each Progent customer by any Progent consultant. This history of problems and resolutions is stored as a conveniently accessible proprietary database that allows Progent's online technical engineers to communicate their experiences company-wide to make sure that the quality of Progent's technical support grows over time. Progent's extensive list of certifications and close relationships with major vendors such as Cisco and Microsoft open up other vast technical knowledge bases and allow fast response from vendors' in-house product engineers with the result that Progent's remote consulting specialists are able to come up with optimal solutions promptly.

Remote technical services offered by Progent to companies in Denver Colorado include:

Progent's ProSight Fixed-price IT Services for Small and Medium Size Businesses
Progent offers a family of budget-friendly, fixed-price managed services intended to allow small and medium-size organizations to utilize the same best-of-breed technology deployed by many of the industry's leading corporations. The ProSight portfolio of outsourced network management services covers all key facets of information technology including email protection, behavioral-based threat defense, cloud-based backup and disaster recovery, network infrastructure health monitoring, VM cloud hosting, and network asset documentation management. ProSight managed services offered by Progent include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring is an endpoint protection solution that utilizes cutting edge behavior-based analysis technology to defend endpoint devices as well as physical and virtual servers against modern malware attacks like ransomware and email phishing, which easily get by traditional signature-matching AV tools. ProSight ASM protects on-premises and cloud resources and provides a single platform to address the complete threat lifecycle including filtering, infiltration detection, containment, remediation, and post-attack forensics. Key features include single-click rollback with Windows Volume Shadow Copy Service (VSS) and automatic network-wide immunization against new attacks. Find out more about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection (ESP): Endpoint Protection and Exchange Email Filtering
    Progent's ProSight Enhanced Security Protection (ESP) managed services offer economical multi-layer security for physical and virtual servers, desktops, mobile devices, and Exchange Server. ProSight ESP utilizes contextual security and advanced heuristics for continuously monitoring and responding to cyber assaults from all attack vectors. ProSight ESP provides firewall protection, intrusion alarms, device control, and web filtering via cutting-edge tools packaged within one agent accessible from a unified console. Progent's security and virtualization experts can assist your business to design and implement a ProSight ESP deployment that addresses your company's unique requirements and that helps you achieve and demonstrate compliance with government and industry information protection standards. Progent will assist you specify and configure security policies that ProSight ESP will enforce, and Progent will monitor your network and respond to alarms that require urgent attention. Progent's consultants can also help your company to set up and test a backup and disaster recovery solution such as ProSight Data Protection Services (DPS) so you can get back in business rapidly from a destructive cyber attack such as ransomware. Find out more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint protection and Exchange filtering.

  • ProSight Data Protection Services: Managed Backup and Recovery
    Progent has partnered with leading backup/restore technology companies to produce ProSight Data Protection Services (DPS), a family of subscription-based management offerings that provide backup-as-a-service. ProSight DPS products manage and track your data backup processes and allow non-disruptive backup and fast restoration of important files, apps, images, and VMs. ProSight DPS lets your business recover from data loss resulting from equipment failures, natural calamities, fire, cyber attacks like ransomware, user error, malicious employees, or software bugs. Managed backup services in the ProSight DPS portfolio include ProSight DPS Ataro VM Backup, ProSight Ataro Office 365 Backup, ProSight ECHO Backup using Barracuda purpose-built storage, and ProSight DPS MSP360 Cloud and On-prem Backup. Your Progent expert can assist you to identify which of these fully managed services are best suited for your IT environment.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam and virus filtering and email encryption service that incorporates the technology of top information security vendors to deliver web-based management and comprehensive protection for all your inbound and outbound email. The hybrid architecture of Progent's Email Guard combines cloud-based filtering with a local security gateway device to offer advanced protection against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. Email Guard's cloud filter serves as a preliminary barricade and keeps the vast majority of threats from reaching your network firewall. This decreases your exposure to inbound attacks and conserves system bandwidth and storage. Email Guard's on-premises security gateway device provides a deeper level of analysis for incoming email. For outgoing email, the local security gateway provides AV and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The local security gateway can also help Microsoft Exchange Server to track and safeguard internal email traffic that originates and ends inside your security perimeter. For more information, see ProSight Email Guard spam filtering and data leakage protection.

  • ProSight WAN Watch: Infrastructure Management
    ProSight WAN Watch is an infrastructure management service that makes it easy and affordable for smaller businesses to map, track, optimize and troubleshoot their connectivity appliances such as routers and switches, firewalls, and load balancers plus servers, printers, client computers and other networked devices. Using cutting-edge Remote Monitoring and Management technology, ProSight WAN Watch ensures that network maps are kept updated, copies and manages the configuration information of almost all devices connected to your network, monitors performance, and sends notices when potential issues are discovered. By automating time-consuming management and troubleshooting activities, WAN Watch can knock hours off common chores such as making network diagrams, expanding your network, locating appliances that require critical software patches, or identifying the cause of performance issues. Find out more about ProSight WAN Watch infrastructure management consulting.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring Services
    ProSight LAN Watch is Progentís server and desktop monitoring managed service that uses state-of-the-art remote monitoring and management technology to keep your IT system running efficiently by tracking the health of critical computers that drive your information system. When ProSight LAN Watch detects a problem, an alert is transmitted automatically to your specified IT staff and your assigned Progent consultant so that any looming problems can be addressed before they can impact productivity Learn more details about ProSight LAN Watch server and desktop remote monitoring services.

  • ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
    With ProSight Virtual Hosting service, a small organization can have its key servers and apps hosted in a protected fault tolerant data center on a high-performance virtual machine host configured and managed by Progent's IT support professionals. With Progent's ProSight Virtual Hosting service model, the client owns the data, the OS software, and the apps. Because the environment is virtualized, it can be moved easily to an alternate hosting solution without a time-consuming and difficult configuration process. With ProSight Virtual Hosting, your business is not tied one hosting service. Find out more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Infrastructure Documentation and Password Management Services
    Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to create, maintain, find and protect information related to your IT infrastructure, processes, business apps, and services. You can quickly find passwords or IP addresses and be warned about impending expirations of SSL certificates or domains. By cleaning up and organizing your network documentation, you can eliminate up to 50% of time thrown away trying to find critical information about your IT network. ProSight IT Asset Management includes a common repository for holding and collaborating on all documents related to managing your business network such as standard operating procedures and How-To's. ProSight IT Asset Management also offers a high level of automation for gathering and associating IT information. Whether youíre making improvements, doing maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the data you require when you need it. Learn more about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a fast and affordable alternative for small and medium-size organizations to obtain an unbiased assessment of the overall health of their network. Based on a selection of the top remote monitoring and management (RMM) platforms in the industry, and supervised by Progent's certified group of information technology experts, ProSight Network Audits show you how closely the configuration of your essential network devices conform to leading practices. The Basic and Advanced versions of ProSight Network Audit services are offered at a low, one-time cost and provide immediate benefits such as a more manageable Active Directory system. Both also include one year of cutting-edge remote network monitoring and management. Advantages can include easier network management, better compliance with data security requirements, higher utilization of network resources, quicker problem resolution, more dependable backup and restore, and higher availability. Read more about Progent's ProSight Network Audits network infrastructure review.

The ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report service is an affordable service based on a brief phone discussion with a Progent information assurance expert. The fact-finding interview is designed to assess your company's ability to block or recover quickly after an assault by a ransomware variant such as Ryuk, WannaCry, MongoLock, or Hermes. Progent will consult with you personally to collect information concerning your existing AV defense and backup/recovery system, and Progent will then produce a custom Basic Security and Best Practices Report document describing how you can apply best practices to deploy an efficient AV and backup system that meets your business needs. For details, see Progent's ProSight Ransomware Preparedness Report Service.

Additional Support Programs Offered by Progent
Progent can provide the skills of seasoned online consulting professionals for contract IT projects. Progent's rates for longer-term consulting tasks are determined according to the qualifications of the engineers required. Progent's experience with these important areas of information technology enables customers to complete major projects economically and on schedule. Progent's special online engineering services include:

  • Help Desk Support
    Progent's Help Desk programs for businesses with environments based on Microsoft, Cisco, macOS and OS X, UNIX, or Linux products include comprehensive Call Center services, shared Helpdesk services, and Call Center process consulting. Progent's Standard Help Desk Services provide smaller organizations a complete solution that manages all facets of remote Level 1 desktop support from initial requests through trouble ticket generation, remote desktop control, status tracking, problem solving, and reporting. Progent provides call desk services at a substantial discount from Progent's regular desktop service rates, and Progent offers the option of fast as-needed escalation to Level 2 and Level 3 experts to handle challenging problems.

    Progent's Help Desk consulting expertise can assist you in creating an effective new Help Desk Call Center or improving your established organization, evaluating or customizing Call Center software to meet the particular needs of your corporation, or adding occasional phone support personnel to supplement your internal Help Desk Call Center group during high-demand situations like software transitions, mass upgrades, or installing new applications.

    Progent's Help Desk Call Center team of seasoned network consultants offers your clients in Denver Colorado instant access to a large network service group with years of background providing telephone-based support and remote repair service for networks based on Microsoft, Cisco, Apple macOS and OS X, or UNIX/Linux products. Progent's focus is to give the Help Desk the reputation as a significant enabler of business success, and Progent's goal is to solve and not simply annotate technical issues.

  • Applications Support: Education, Custom Programming, and Integration
    Progent's Applications Consulting Team offers remote professional engineering support and training in special application fields that include ERP, MRP, customizing accounting packages, and CRM. Progent also can provide consulting, programming, and education for Microsoft applications including Microsoft CRM, MS Project, Microsoft Office 365 Word, and Microsoft Office 365 Excel. To read more information about Progent's consulting, customization, and education services, see Progent's Business Application Experts Team.

  • Unified and Automated Administration of Hybrid Cloud Environments
    System Center 2016 centralizes and automates the management of hybrid cloud networks by offering comprehensive support for Windows Server 2016, Windows 10 clients; cohesive integration of heterogeneous environments that incorporate Linux, Microsoft Hyper-V and VMware vSphere; and expanded public and private cloud support such as tighter integration with Microsoft Intune for Apple iPhone and Google Android smartphone administration plus native integration with Microsoft Operations Management Suite for cloud-based analytics and reporting. Progent's System Center 2016 consulting experts offer advanced remote and onsite expertise for all components of System Center 2016 including Operations Manager, Configuration Manager (SCCM), Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager (SCSM). Progent can assist you to plan and configure a new implementation of Microsoft System Center 2016, expand or tune your current one, upgrade smoothly from a previous version of System Center, or debug your System Center environment.

  • Online IT Infrastructure Monitoring Services
    Progent can deliver businesses in Denver Colorado remote IT infrastructure monitoring by providing System Center Operations Manager (SCOM) consulting and Microsoft System Center 2012 Operations Manager support. Progent can customize SCOM for your business so your network support is proactive rather than reactive. By detecting possible trouble spots before they evolve into network outages, proactive monitoring can avoid disruptive and costly network failures. Progent can also utilize system monitoring tools like Nagios and MRTG to analyze UNIX, Linux, Sun Solaris, or macOS and OS X systems, Windows systems, or systems that incorporate multiple operating systems.
How Your Denver Business Can Contact Progent's Online Technical Support Experts
To contact Progent about urgent phone-based support with Microsoft Windows, Apple macOS and OS X, or Linux/UNIX environments, visit Progent's Nationwide Remote Support, phone 1-800-993-9400, or go to Contact Progent. For organizations and startups in Denver Colorado, Progent's phone-based computer support engineers are ready to deliver expert and economical system help whenever your company needs it. More than 15 years of offering online tech support has earned Microsoft Partner certification for Progent's consultants and has allowed Progent to develop high-end troubleshooting capability and to fine tune remote connectivity technology to repair network problems rapidly while avoiding the expense and lost productivity that comes with on-premises support visits.

Even if your Denver organization deals with a regular freelance support technician or maintains a full time IT staff that know how to deal with the majority of network issues, Progentís Microsoft certified consultants can still provide a convenient and transparent virtual extension of your local resources for situations when your regular service personnel either don't have the time or the expertise to address sudden network crises or especially complex integration problems.

Advantages of Progent's Network Help for Businesses in Denver Colorado
Progent's remote IT consulting services enable your Denver organization to have the benefits of timely, enterprise-level network support without the expense of maintaining an in-house IT organization. Your network will acquire added strategic worth by becoming increasingly available, efficient, and protected. Benefits to your business include:

  • Seamless remote expansion of your on-site IT resources
    With most offices in Denver Colorado, local network service providers, whether made up of freelance consultants or an in-house IT staff, can handle typical technical issues. On the other hand, IT crises may spring up when local resources are overstretched or unavailable, and some trouble may be associated with technology that is unfamiliar to your local support technicians. In these situations, Progent's on-call support professionals provide a convenient, fast, and budget-friendly solution to supplement your regular help and to convey useful knowledge to improve your capability to resolve downstream issues locally.

  • Reduced Reliance on Freelance Consultants
    For IT support, smaller offices often depend on individual freelance service providers. While independent service people carry less overhead than big service companies and can afford to charge marginally less, they are often stretched too thin, making it impossible to respond rapidly to urgent situations. If a freelance service provider is occupied with another customer, sick, on vacation, or in class, the absence of reserve personnel may force your company to go without help during an emergency. As your business expands, system unavailability and problems with critical applications are more expensive. The money you thought you were conserving on an independent can be consumed fast by lost productivity. Progent offers a reliable source of backup support experts to insure your IT system remains available.

  • Build a Scalable Basis for Seamless Expansion
    Organizations typically start with an information architecture created on a modest budget. Lacking a strong infrastructure, band-aid fixes can get piled on top of an unstable foundation. As a company grows, reliability and expandability problems can hinder the success of the organization. Such badly built environments need proper assessment, intelligent strategic planning, and extensive technical knowledge to upgrade to a system infrastructure able to offer the solid foundation to meet critical business demands and ease downstream expansion.

  • Interact with Solution Providers Rather Than Technology Vendors
    Smaller companies require advice and technical training to negotiate an increasingly complex array of technology options capable of promoting business growth and improving productivity. These companies hardly need a computer consultant who is motivated to resell a specific vendor's technology. IT consulting and product sales can result in a scenario where the proposed solution is designed around a profitable product instead of the true needs of a client. Progent eliminates these conflicts of interest by offering only services rather than products. This enables Progent to match technical consulting with the best needs of clients.

How Is Progent Different from Other Service Organizations?
Progent is a Microsoft Partner support firm and Progent's staff size, breadth of IT expertise, fine tuned support tools, and familiarity with enterprise networking allow companies to escape the pitfalls associated with excessive reliance on smaller consulting organizations, individual freelance service providers, or over-stretched in-house IT help.

Progent stands out by offering:

How Does Our Company Start Receiving Online Technical Support from Progent?
To get started with Progent's Nationwide Remote Support services or to learn more about Progent's online support options, call Progent at 1-866-PROGENT (866-776-4368) or see Contact Progent. If you have an urgent requirement for IT help, visit Immediate Online Support.

An index of content::

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    Remote 24x7 monitoring, automated alerts, and periodic analytical reporting are crucial to maintaining the health of your IT system and eliminating unnecessary and expensive disruptions. Remote Monitoring and Management (RMM) technology has progressed to the point that companies of any size can get a degree of network stability that was previously reserved for enterprises. Progent can provide several RMM solutions delivered as low-cost services created to assist your company to identify and resolve a most network issues before they get big enough to impact productivity.

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    Progent can assist you to design a migration to Microsoft Teams from Skype for Business Online and configure, administer, and troubleshoot a cloud-based or mixed deployment of Teams. Progent can assist you to integrate Teams with Microsoft 365 apps, Exchange Online, SharePoint, and your PBX.

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    Microsoft allows you to create seamless hybrid environments that integrate Office 365 and local Exchange systems. This allows you to have some mailboxes hosted at your corporate datacenter and other mailboxes resident on Office 365. Progent's Microsoft-certified consultants can assist your organization with any phase of planning, integrating and troubleshooting your hybrid Office 365 solution. Progent's Exchange consultants can deliver occasional expertise to help you resolve stubborn technical issues and also offer comprehensive project management outsourcing to make sure your hybrid Office 365 initiative is successfully completed on schedule and on budget.

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    Progent is among the most expert network support companies for integrating e-mail systems powered by Exchange 2000 Server. Progent is skilled in helping small and mid-size companies get the full benefits of Exchange 2000 for common scenarios such as upgrading from Exchange 5.5, migration from an ISP-based or POP3 e-mail environment, and using managed services for your Microsoft Exchange 2000 Server support.

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    Progent practices information transfer from Progent's support experts to clients. By educating clients to handle problems that are within their comfort zone, Progent is able to focus on delivering hard-to-find services where Progent has little competition. Small companies who utilize familiar freelance consultants or who maintain internal IT staffs benefit when Progent passes on knowledge about critical technology and tested processes to make their IT environments more reliable, secure, and efficient.

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    Remote server management cards give network managers full control of a server without the requirement for an on-site presence. Using these server management cards, all console screen information plus keyboard and mouse functionality are transferred to an off-site session to an IT professional who can be situated anywhere in the world. Progent's Microsoft and Cisco certified consultants can help you to design, deploy, and manage a fault-tolerant company network that incorporates remote server management cards and Progent can use these remote server management cards to provide low-cost remote technical assistance. Progent is familiar with a variety of remote server management cards such as Aten remote server management cards, American Megatrends remote server management cards, Dell remote server management cards, HP Lights-Out remote server management cards, and Peppercon remote server management cards.

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    Progentís Microsoft certified consultants provide a variety of consulting services for Dynamics GP/Great Plains. Microsoft Dynamics GP/Great Plains is a Microsoft financial package and business management solution built, like all Microsoft accounting solutions, on the scalable and popular platform of Windows technology. Dynamics GP/Great Plains 2010, the most recent edition of Microsoft financial software in the Dynamics GP/Great Plains line, provides a cost-effective tool for managing and combining accounting, e-commerce, supply chain, manufacturing, project accounting, field service, customer relationships, and human resources. Dynamics GP/Great Plains is easy to deploy and integrate, and with its modular design you are able to license only the capability you currently need, with the option to add clients and enlarge capabilities when necessary. Progentís Dynamics GP Software consulting engineers can show you how to install, customize and manage Dynamics GP 2010 and also earlier editions of Microsoft Dynamics GP.

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    System Center Configuration Manager 2016 automates software deployment across multiple sites, centralizes compliance settings management, inventories network resources, protects against corporate data leakage, performs health reporting, allows secure end-user self service, and delivers a common point of control for managing multi-OS networks based on on-premises, cloud, or hybrid deployment models. Progent's Microsoft-certified Configuration Manager 2016 consultants and Microsoft Azure cloud experts can assist businesses of any size with any facet of designing, implementing, using and repairing a SCCM 2016 solution for on-premises, cloud-based, or hybrid networks.

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    If your business does not require immediate remote support but you think you will need technical services with your information system soon, you can conserve time and money and guarantee that the appropriate expertise will be ready when you need it by getting in touch with a Progent sales agent and signing up as a customer. For more information, phone 800-993-9400 or email

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    For enterprise project management support, Progent offers access to veteran information technology professionals with decades of background in IT management, application development, and business process design for organizations from Big 4 companies to dot-com startups to state government agencies. These high-level IT managers offer project management expertise to help enterprise customers adhere to leading practices to make sure strategic projects are completed on time and on budget.

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    Progentís high availability network consultants provide reliability consulting, disaster recovery planning, network load balancing, high-availability interoffice access, fault-tolerant Internet connection design, 24x7 data center support, and other fault-tolerant operations services to help your organization create a non-stop network for mission-critical applications. Progent possesses the background to develop affordable, non-stop networks by deploying the expanding library of Windows Cluster servers including Windows 2003 Cluster Server, Microsoft SQL Server Cluster, and Microsoft Exchange Cluster. Progentís Microsoft and Cisco authorized consultants can help you build a fault tolerant mutli-location network with a completely mirrored Internet interface and efficient system load balancing.

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    If your business network combines UNIX, Linux or Solaris platforms with Microsoft Windows, Progent can assist you to incorporate your IT resources into a unified network that allows all your OS platforms to run side by side for easy administration, seamless information exchange, high dependability, enhanced performance, and tight protection. Progent's UNIX and MS Windows integration assistance offerings feature IT infrastructure integration and service, consulting for Microsoft Windows services for UNIX (SFU), online server monitoring and administration, remote network support and repair, on-site technical support, and Help Desk outsourcing.

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    Progent's Juniper-certified NetScreen engineer can help your company to configure and optimize NetScreen 5200 and 5400 routers, migrate from older NetScreen products to the latest Juniper technologies, and repair infrastructure problems in all-Juniper or mixed-vendor systems.

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    Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.

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    For small organizations considering Progent's IT outsourcing, design expertise, or technical support services, phone 800-993-9400 or send email to

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    Progent's support services for software/firmware update management offer businesses of any size a flexible and cost-effective solution for assessing, validating, scheduling, implementing, and documenting software and firmware updates to your servers, endpoints printers, network appliances such as routers and Wi-Fi access points, and Internet-of-Things (IoT) devices such as sensors and health monitors.

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    Progent's ProSight Network Audits offer a quick and affordable way for small and mid-size organizations to get an objective evaluation of the overall health of their information system. Powered by some of the top remote monitoring and management (RMM) platforms available, and supervised by Progent's certified group of IT professionals, ProSight Network Audits show you how well the configuration of your core network devices adhere to industry best practices. Both the Basic and Advanced versions of ProSight Network Audit services are offered at a low, one-time cost and provide immediate benefits like a cleaner and more secure Active Directory implementation. Both options also provide the ongoing advantages of cutting-edge remote network monitoring and management (RMM) technology. These advantages can include simpler network management, improved compliance with government and industry security standards, higher utilization of IT resources, quicker problem resolution, more reliable backup and recovery, and increased uptime.

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    Progent can provide cost-effective remote consulting to assist companies to access Amazon Web Services (AWS) cloud services such as Elastic Compute Cloud (EC2) for virtual server hosting, Amazon S3 for expandable cloud storage, and Glacier for value-priced archival storage. Progent can assist you with every phase of Amazon AWS migration and troubleshooting including requirements analysis, readiness evaluation, system design and review, testing, configuration, centralized administration, performance optimization, licensing management, disaster recovery mechanisms, and security and compliance. Progent offers advanced expertise with firewalls and VPN connections and can show you how to deploy cloud-based or hybrid cloud environments that seamlessly incorporate Amazon AWS services. Progent offers as-needed support to help you to overcome complex technical issues or Progent can deliver comprehensive project management outsourcing or co-sourcing services to help you migrate to the Amazon AWS platform on schedule and on budget.

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    Cisco's Firepower Next Generation Firewalls provide a major performance boost over Cisco's previous-generation ASA 5500-X firewalls and include unified management and automation of modern cybersecurity features like application visibility and control (AVC), next-generation intrusion protection (NGIPS) with risk prioritization, advanced malware protection, DDoS mitigation, and multi-node sandboxing. Progent's Cisco CCIE firewall consultants can help you to design and carry out a smooth migration to Cisco Firepower Series firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX appliances and show you how to enhance Firepower appliances with Cisco's security services to build and centrally manage network ecosystems that include branch offices, data centers, private clouds and public clouds.

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    Progent's Microsoft-certified consultants offer affordable remote support and development services to assist your business to design, implement, administer, and troubleshoot Microsoft SharePoint 2010 installations that can feature web pages able to function as portals, extranets, document and media management tools, wikis, data warehouses, business analytics, enterprise-wide search engines, Visio-driven workflows, and other tools to promote and improve teamwork. Progent can show you how to combine SharePoint 2010 with MS SQL Server and with other databases and with Microsoft's popular desktop programs like Excel, Word, Outlook, and Visio. Progent can assist you to upgrade from previous releases of SharePoint or adapt a mix of web applications into a consolidated and easily managed SharePoint 2010 environment.

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    Progent's Cisco-certified wireless technology consulting experts can help organizations to configure, manage, and debug Cisco Wi-Fi devices including Cisco's Aironet and Meraki 802.11ac wireless access points (APs) plus Cisco's Wireless Network Controllers.

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  • System Center 2016 Configuration Manager Outsourcing
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    Configuration Manager 2016 automates software deployment across multiple sites, centralizes security and compliance settings control, inventories network resources, protects against company data leakage, performs health reporting, allows secure self service, and delivers a common point of control for managing multi-OS networks running on-prem, cloud-centric, or hybrid deployment topologies. Progent's Microsoft-certified SCCM 2016 consultants and Azure cloud specialists can assist you with any facet of planning, implementing, operating and troubleshooting a System Center 2016 Configuration Manager solution for on-premises, cloud-based, or hybrid environments.

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    Progent has 20 years of experience assisting small and medium-size businesses to design, implement, tune, manage, and debug computer networks that incorporate teleworkers.

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    Progent's Cisco-certified wireless integration consulting experts can assist organizations to deploy, manage, and debug Cisco Small Business 100/300/500 Wi-Fi APs.

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