Consulting Support for BlackBerry Solutions
BlackBerry mobile PDAs were at one time one of the most popular solutions for achieving location-independent connectivity to email, calendars, web-based applications, and other vital business data. Progent can provide Des Moines, Iowa businesses the services of BlackBerry-certified professionals who can help organizations to manage existing BlackBerry environments or migrate smoothly to a more popular smartphone platform.
As the sophistication of small business networks has increased, and as the need for enterprise-class security, reliability, and recoverability has become the norm for organizations regardless of size, successful integration and maintenance of RIM BlackBerry solutions has grown increasingly difficult. To address areas like security, business continuity, and synchronization of BlackBerry PDAs with a variety of messaging systems and shared databases, small organizations frequently resort to external consulting firms who specialize in BlackBerry installation and maintenance.
Progent can provide the services of BlackBerry-qualified consultants who can assist small organizations to design, manage, and repair BlackBerry solutions economically and efficiently, doing away with the necessity for an internal BlackBerry solutions specialist and reducing the cost and stress of maintaining wireless workers. Progent's BlackBerry engineers have in-depth backgrounds working with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISM and CISA-certified security specialists. This range of experience, coupled with Progent's efficient online service delivery model, provides small businesses a budget-friendly solution for incorporating BlackBerry technology productively into their information network.
Progent's experts can assist you with SQL Server 2016 integration and development support, Microsoft SQL 2014 deployment and Exchange Server setup so that your data and email infrastructure work optimally with BlackBerry BES Server. Progent can also show you how to migrate from previous releases of BlackBerry and Microsoft technology, set up easy-to-use management tools to enable you to monitor and support BlackBerry smartphones throughout your business, define security policies that are right for your company, customize mobile software, and ensure that your network infrastructure is properly configured to accommodate your BlackBerry clients. In addition, Progent's business continuity consultants can help ensure that your BlackBerry information is incorporated in your regular backup procedures in order that it can be recovered quickly and thoroughly.
Technical Services for BlackBerry Enterprise Server (BES)
BlackBerry BES Server simplifies administration and maintenance of BlackBerry smartphones, providing a single solution for controlling critical jobs such as smartphone installation, upgrades, and retirement while also offering a solid foundation for security and high availability. BlackBerry Enterprise Server (BES) delivers transparent communication between Exchange Server, Novell GroupWise, or Lotus Domino messaging platforms and BlackBerry smartphones and supports over-the-air synchronization.
BlackBerry Enterprise Server includes a wealth of security capabilities beginning with advanced encryption of information sent between a BlackBerry device and BlackBerry Enterprise Server using Advanced Encryption Standard or Triple Data Encryption Standard (Triple DES). BlackBerry Enterprise Server also allows excellent flexibility in selecting degrees of security to meet the specific needs of your mobile environment. Progent's BlackBerry certified consultants can assist your company to choose advanced security features and activate them wirelessly. Examples of these over-the-air selectable security settings include:
- Disable a BlackBerry device
- Wipe data from a lost or stolen BlackBerry device
- Disable Bluetooth
- Activate internal protection against malicious attacks
BlackBerry Enterprise Server also provides versatility in selecting ways to keep users from loading or running unsafe or unauthorized code. Progent can help you to select blocking processes such as:
- Specify exactly which programs are allowed on the device
- Prevent external software from allocating persistent memory on the BlackBerry smartphone
- Determine which functions third-party software can use on the device
- Limit the types of access third-party software running on the device can establish
- Block all third-party applications from being installed or executed on the BlackBerry smartphone
Progent's Remote BlackBerry-Certified Technical Support is Quick and Economical
For businesses in Des Moines, Iowa who want quick and affordable access to a certified BlackBerry support professional, Progent provides efficient remote assistance from a seasoned network support staff who have provided IT solutions to organizations in every state in the U.S. (See Progent's client testimonials.)
Online consulting services eliminates travel expense and enables specialists to resolve problems rapidly, so you reduce lost productivity. Progent's RIM BlackBerry specialists have been awarded accreditations in the entire range of BlackBerry technologies and offer expert support in fields including troubleshooting synchronization issues, deploying BlackBerry Enterprise Server (BES), and creating a protected, high-availability system infrastructure for RIM BlackBerry users. Credentials held and practice areas mastered by Progent's BlackBerry specialists include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can assist your business to carry out basic support functions including setting up BlackBerry handsets and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, establishing account settings, setting up e-mail filters and auto-signature, modifying user profiles, upgrading BlackBerry smartphones, sending service books, and installing BlackBerry Desktop Manager to operate with your corporate email solution. Progent's certified service professionals can in addition help you to resolve a broad range of issues concerning synchronization, device detection, email reconciliation, web access, mobile connectivity, Instant Messaging, PC software configuration, and BlackBerry Desktop Redirector.
As a leader in providing countrywide online help for small office networks, Progent offers fast and economical contact with a BlackBerry Certified Support Specialist. Progent's online support skills keeps your wireless support costs at a minimum and, by dealing with issues quickly, optimizes the efficiency of your BlackBerry smartphone users.
BlackBerry Certified Solution Designer
Progent can provide the services of a BlackBerry Certified Solution Designer to assist your business to plan, install, test, repair, and document a mobile wireless solution built on the combination of the BlackBerry Enterprise Solution, Exchange Server, and Active Directory. Progent's high-level consulting support services for BlackBerry include business and technology needs assessment, solution architecture, installation planning and implementation, performance tuning, configuration of a fault-tolerant environment, information backup and business recovery planning, and security infrastructure engineering.
Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to understand your technical goals and to create a wireless system that fits within your IT budget and supports your business strategy. Progent can clarify the impact of your organizational policies on the configuration of a BlackBerry Enterprise Solution, assess your existing network architecture's suitability to support a BlackBerry BES Server, help you to determine which administration approach and physical components match your needs, and analyze your messaging system configuration. Progent can also explain the performance implications that the BlackBerry Enterprise Server, Microsoft SQL Server, and Microsoft Exchange Server have on each other so you can make informed decisions about alternatives for software versions, server hardware and storage, network topology, and application configuration.
To optimize network protection, Progent's BlackBerry-certified expert can assist your company to choose and configure sensible security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISSP and CISM-qualified security engineers to perform network-wide security assessment and compliance validation and recommend improvements to accommodate your BlackBerry environment.
Call or Email Progent for Help from a RIM BlackBerry-Certified Expert
If you wish to contact Progent about technical assistance for BlackBerry mobile wireless integration, phone 1-800-993-9400 or go to Contact Progent.