Consulting Support for BlackBerry Solutions
BlackBerry SupportBlackBerry mobile smartphones were at one time one of the most popular products for achieving anytime-anywhere connectivity to email, scheduling, web-based applications, and other critical business data. Progent offers Des Moines, Iowa businesses the services of BlackBerry-certified experts who can help organizations to manage existing BlackBerry deployments or transition efficiently to a modern mobile platform.

As the sophistication of small company networks has increased, and as the need for enterprise-class security, dependability, and recoverability has grown to be the norm for businesses of all sizes, successful integration and maintenance of RIM BlackBerry technology has become more difficult. To deal with issues like security, disaster recovery, and synchronization of BlackBerry handhelds with diverse email servers and company databases, small businesses frequently turn to outside support firms who offer expertise in BlackBerry installation and troubleshooting.

Progent can provide the services of BlackBerry-premier consultants who can assist small businesses to plan, administer, and troubleshoot BlackBerry-based environments economically and effectively, eliminating the requirement for an internal BlackBerry solutions specialist and lowering the cost and hassle of maintaining mobile work groups. Progent's BlackBerry specialists have extensive experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISSP and GIAC-certified security professionals. This breadth of experience, combined with Progent's proven online support capabilities, gives small businesses an affordable alternative for integrating BlackBerry technology productively into their IT system.

Progent's experts can assist you with SQL Server 2016 integration and development support, Microsoft SQL 2014 deployment and Exchange Server 2016 setup so that your data and email systems operate efficiently with BlackBerry Enterprise Server. Progent can also help you to upgrade from previous editions of BlackBerry and Microsoft technology, configure streamlined administration utilities to enable you to monitor and control BlackBerry smartphones across your company, define security policies that make sense for your company, develop custom wireless software, and ensure that your IT network infrastructure is appropriately designed to accommodate your BlackBerry clients. Also, Progent's disaster recovery specialists can help make sure that your BlackBerry data is incorporated in your regular backup processes so that it can be recovered quickly and thoroughly.

Integration Services for BlackBerry Enterprise Server (BES)
BlackBerry Enterprise Server simplifies management and maintenance of RIM BlackBerry wireless handsets, offering a centralized platform for controlling critical tasks like smartphone installation, upgrades, and retirement and offering a solid infrastructure for data protection and high availability. BlackBerry Enterprise Server supports transparent communication between Microsoft Exchange, Novell GroupWise, or IBM Lotus Domino email servers and BlackBerry smartphones and supports wireless synchronization.

BlackBerry BES Server Configuration Assistance

BES Server features a variety of data protection options starting with automatic data encryption of messages transmitted between a BlackBerry device and BES Server based on Advanced Encryption Standard or Triple Data Encryption Standard. BES Server also permits great versatility in adjusting levels of protection to match the specific requirements of your network. Progent's BlackBerry certified consultants can assist your company to choose advanced security functions and enable them remotely. Examples of these over-the-air selectable security features include:

  • Lock down a BlackBerry smartphone
  • Wipe data from a lost BlackBerry device
  • Disable Bluetooth functionality
  • Activate built-in defenses against malicious attacks

BlackBerry BES Server also offers versatility in selecting how to prevent mobile users from installing or running unsecure or unauthorized programs. Progent can assist you to select blocking techniques such as:

  • Specify precisely what applications are permitted on the device
  • Block external programs from allocating non-volatile storage on the BlackBerry device
  • Determine which resources third-party programs can use on the BlackBerry device
  • Limit the types of connections third-party programs running on the smartphone can establish
  • Prevent all third-party applications from being loaded or executed on the smartphone

Progent's Online BlackBerry-certified Technical Support is Quick and Economical
For companies in Des Moines, Iowa who need quick and affordable help from an authorized BlackBerry support professional, Progent delivers effective online assistance from a veteran network support staff who have delivered network solutions to organizations in each state in the country. (See Progent's customer testimonials.)

Remote consulting services eliminates travel expense and enables specialists to resolve technical issues rapidly, allowing you to reduce wasted productivity. Progent's RIM BlackBerry consultants have earned accreditations in the entire range of BlackBerry technologies and can provide professional support in areas such as troubleshooting synchronization problems, deploying BlackBerry Enterprise Server (BES), and creating a secure, fault-tolerant network architecture for BlackBerry users. Credentials held and practice areas offered by Progent's BlackBerry specialists include:

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer Support ServicesProgent offers the services of a BlackBerry Certified Solution Designer to help your company to plan, deploy, validate, troubleshoot, and produce documentation for a mobile wireless solution based upon the integration of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Active Directory. Progent's world-class engineering support services for BlackBerry include business and network requirements analysis, solution architecture, deployment strategy and implementation, performance optimization, design of a fault-tolerant architecture, data backup and disaster recovery consulting, and security engineering.

Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to define your functional goals and to create a mobile wireless solution that fits within your IT budget and aligns with your business plans. Progent can clarify the impact of your operational processes on the configuration of a BlackBerry Enterprise Solution, evaluate your existing connectivity architecture's ability to support a BlackBerry BES Server, help you to determine which administration model and equipment meet your requirements, and evaluate your messaging environment configuration. Progent can also explain the performance impact that the BlackBerry BES Server, SQL SQL Server, and Microsoft Exchange Server have on each other so you can arrive at informed choices concerning options for software editions, processors and storage, network architecture, and application set up.

To maximize system protection, Progent's BlackBerry consultant can assist your company to select and enable sensible security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISSP and CISM-certified security engineers to run company-wide security vulnerability and compliance testing and recommend enhancements to support your BlackBerry solution.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has advanced skills for deploying, administering, monitoring, and troubleshooting one or multiple BlackBerry BES Servers in an email environment based on Exchange. Progent's BlackBerry consultant offers expertise in important technologies related to BlackBerry management including the BlackBerry Enterprise Solution, Windows permissions, email architecture, Outlook, firewalls, proxy servers, TCP/IP, and network policies and scheduling. Progent can assist you to install and delete BlackBerry device users on Microsoft Exchange and Active Directory, set up, monitor, and administer BlackBerry Enterprise Server, manage BlackBerry smartphones and client accounts, back up and manage storage groups, configure permissions, set up the Mobile Data System and IM, implement access control lists, manage Exchange data flow, generate, edit, and apply wireless LAN and Virtual Private Network configuration sets, implement SNMP traps for alerts, and produce management reports based on SNMP results.

Progent's BlackBerry expert can support your BlackBerry technology in a number of environments that can include Microsoft Windows 2K, 2003 or 2008 platforms, Windows XP, Windows Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware ESX, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to utilize tools like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.

Call or Email Progent to Get Assistance from a RIM BlackBerry-Certified Consultant
If you wish to ask Progent about consulting assistance for BlackBerry wireless solutions, phone 1-800-993-9400 or visit Contact Progent.