Consulting Support Services for BlackBerry Solutions
RIM BlackBerry ConsultantsBlackBerry mobile smartphones were once one of the most popular solutions for maintaining anytime-anywhere access to messaging, scheduling, web-based programs, and other critical business data. Progent can provide Des Moines, Iowa businesses the expertise of BlackBerry-certified experts who can help businesses to maintain their BlackBerry deployments or transition efficiently to a more popular mobile solution.

As the complexity of small business networks has increased, and as the need for enterprise-class security, reliability, and disaster recovery has grown to be the norm for companies of any size, successful deployment and support of RIM BlackBerry solutions has become more challenging. To handle areas such as data protection, disaster recovery, and synchronization of BlackBerry handhelds with a variety of messaging systems and company databases, small businesses frequently resort to outside support firms who specialize in BlackBerry installation and troubleshooting.

Progent offers the expertise of BlackBerry-certified consultants who can help small organizations to plan, administer, and repair BlackBerry solutions affordably and effectively, doing away with the need for an internal BlackBerry technology expert and lowering the expense and stress of supporting mobile work groups. Progent's BlackBerry technology specialists have in-depth experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISM and CISA-certified network security professionals. This breadth of experience, coupled with Progent's efficient online service delivery capabilities, provides small companies an economical solution for incorporating BlackBerry products productively into their IT network.

Progent's experts can assist your company with SQL Server 2016 integration support, Microsoft SQL 2014 configuration and Microsoft Exchange Server setup so that your database and messaging systems operate efficiently with BlackBerry BES Server. Progent can also assist you to migrate from older releases of BlackBerry and Microsoft technology, set up streamlined management tools to help you track and control BlackBerry devices throughout your business, define security policies that are right for your company, customize wireless applications, and make sure that your network architecture is appropriately designed to accommodate your BlackBerry users. In addition, Progent's disaster recovery specialists can help make sure that your BlackBerry information is included in your scheduled backup procedures so that it can be recovered quickly and safely.

Midwest Contact Information:
Progent offers consulting services and onsite technical support throughout the Mid-West.

Onsite IT Consulting
Progent locations in Midwest

City Address Phone Link
Des Moines 309 Court Avenue, Suite 200
Des Moines, IA 50309
United States
(515) 985-0700 Des Moines Network Support Services
Lincoln 151 N. 8th Street
Lincoln, NE 68508
United States
(402) 817-1222 Lincoln Network Support Services
Omaha 950 S 10th Street
Omaha, NE 68108
United States
(402) 702-0010 Omaha Network Support Services

BlackBerry BES Server Technical Support
The BlackBerry Enterprise Server (BES) gives businesses a centralized and secure mechanism for integrating BlackBerry wireless devices into their email, collaboration, and software application environment. BlackBerry BES Server enables wireless BlackBerry users to connect to Exchange, Domino, or Groupwise email and to synchronize BlackBerry devices with PC desktops to achieve data consistency for collaborative programs such a schedules, contact lists, to-do lists, instant messaging, and custom business software. Thanks to BlackBerry BES Server support for Exchange, mobile workers with BlackBerry smartphones can have effortless connectivity with Exchange messages and to instant messaging-capable software via Microsoft Live Communications Server and Lync Server 2010 support.

BlackBerry Enterprise Server Support

Progent's BlackBerry-premier engineers can assist you to design, install, and maintain BlackBerry Enterprise Server (BES) so that you maximize the productivity of BlackBerry clients, streamline the management of a BlackBerry environment, and lower the cost of supporting mobile workers.

Expert BlackBerry Consulting Support Services Available Online from Progent
Progent's certified BlackBerry support specialists are available remotely to provide expert technical help to businesses in the Des Moines region or throughout Iowa. Progent's experienced online consulting team has helped IT organizations resolve network problems and cut support expenses in every state in the country and established a large following of loyal customers. (Refer to Progent's customer testimonials.)

Progent offers remote help for a broad array of technologies related to RIM BlackBerry products including wireless synchronization, configuration with Exchange, setting up BlackBerry Enterprise Server, and improving wireless security. Major RIM BlackBerry credentials awarded to Progent's support professionals include:

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has advanced knowledge for deploying, administering, monitoring, and maintaining one or several BlackBerry BES Servers in an email environment powered by Exchange Server. Progent's BlackBerry-certified consultant offers support skills in key technologies related to BlackBerry management including the BlackBerry Enterprise Solution, Microsoft Windows permissions, database architecture, Microsoft Outlook, firewalls, proxy servers, DMZ, and network policies and scheduling. Progent can help you to add and remove BlackBerry device clients on Exchange and Windows Active Directory, configure, monitor, and administer BlackBerry Enterprise Server, administer BlackBerry devices and user accounts, archive and manage storage groups, apply permissions, install the MDS and IM, install push and pull access control lists, manage Exchange data flow, create, update, and assign wireless LAN and Virtual Private Network configuration sets, set up SNMP traps, and generate management reports based on SNMP results.

Progent's BlackBerry-certified consultant can support your BlackBerry solution in a number of environments that can include Windows 2000, 2003 or 2008 Servers, Windows XP, Windows Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware ESX, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also help you to utilize utilities like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and SNMP.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer Consulting FirmProgent can provide the services of a BlackBerry Certified Solution Designer to assist you to design, deploy, test, troubleshoot, and document a mobile wireless environment based on the integration of the BlackBerry Enterprise Solution, Exchange, and Active Directory. Progent's high-level engineering support services for BlackBerry include business and network requirements analysis, solution design, installation planning and implementation, performance tuning, configuration of a high-availability architecture, data backup and business recovery planning, and system-wide security design.

Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to understand your functional objectives and to design a mobile wireless solution that meets your IT budget and aligns with your business plans. Progent can clarify the impact of your organizational processes on the design of a BlackBerry Enterprise Solution, evaluate your existing connectivity infrastructure's suitability to support a BlackBerry BES Server, help you to decide which administration model and physical components match your requirements, and analyze your messaging system configuration. Progent can also explain the performance impact that the BlackBerry BES Server, SQL SQL Server, and Microsoft Exchange Server have on each other so you can make informed choices about options for software versions, processors and mass storage, network design, and application set up.

To optimize network protection, Progent's BlackBerry expert can assist you to choose and enable sensible security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISA and CISM-certified security engineers to run company-wide security vulnerability and compliance testing and suggest improvements to account for your BlackBerry environment.

Contact Progent to Get Help from a RIM BlackBerry-Certified Expert
If you wish to contact Progent about consulting help for BlackBerry wireless technology, phone 1-800-993-9400 or go to Contact Progent.

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