Wireless Expertise
Des Moines, Iowa IT Networks
RIM BlackBerry Consulting and Tech Support
Consulting Support for BlackBerry Environments
BlackBerry mobile PDAs were at one time one of the most popular products for achieving anytime-anywhere access to email, scheduling, web-based applications, and other vital business data. Progent offers Des Moines, Iowa businesses the expertise of BlackBerry-premier professionals who can help businesses to manage existing BlackBerry deployments or migrate smoothly to a current mobile platform.
As the complexity of small business networks has increased, and as the demand for enterprise-class security, dependability, and disaster recovery has grown to be the standard for organizations of all sizes, effective integration and support of RIM BlackBerry solutions has grown more difficult. To deal with areas such as security, disaster recovery, and synchronization of BlackBerry handhelds with a variety of email servers and company databases, small organizations frequently resort to external support professionals who specialize in RIM BlackBerry installation and troubleshooting.
Progent offers the services of BlackBerry-certified consultants who can assist small organizations to plan, administer, and troubleshoot BlackBerry solutions economically and effectively, dispensing with the need for an internal BlackBerry technology specialist and lowering the expense and stress of supporting wireless workers. Progent's BlackBerry specialists have in-depth backgrounds working with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISSP and CISM-certified network security specialists. This range of experience, coupled with Progent's proven remote support model, gives small businesses an economical alternative for incorporating RIM BlackBerry technology productively into their IT network.
Progent's engineers can help your company with SQL Server 2016 integration support, Microsoft SQL 2014 deployment and Exchange Server setup so that your database and messaging infrastructure work optimally with BlackBerry BES Server. Progent can also show you how to upgrade from older releases of BlackBerry and Microsoft software, configure easy-to-use management utilities to enable you to track and control BlackBerry devices across your business, recommend security policies that are right for your business, develop custom wireless applications, and make sure that your IT network infrastructure is properly designed to handle your BlackBerry users. In addition, Progent's disaster recovery specialists can help ensure that your BlackBerry data is incorporated in your regular backup procedures in order that it can be recovered quickly and thoroughly.
Midwest Contact Information:
Progent offers consulting services and onsite technical support throughout the Mid-West.
| City | Address | Phone | Link |
| Des Moines | 309 Court Avenue, Suite 200 Des Moines, IA 50309 United States |
(515) 985-0700 | Des Moines Network Support Services |
| Lincoln | 151 N. 8th Street Lincoln, NE 68508 United States |
(402) 817-1222 | Lincoln Network Support Services |
| Omaha | 950 S 10th Street Omaha, NE 68108 United States |
(402) 702-0010 | Omaha Network Support Services |
Technical Help for BlackBerry Enterprise Server
BlackBerry Enterprise Server (BES) streamlines administration and maintenance of RIM BlackBerry wireless handsets, offering a centralized platform for handling critical tasks such as device installation, updates, and deactivation while also providing a strong foundation for data protection and high availability. BlackBerry BES Server delivers seamless integration between Exchange Server, Groupwise, or Domino messaging platforms and BlackBerry handsets and supports remote synchronization.
BlackBerry Enterprise Server provides a variety of data protection options beginning with advanced data encryption of information transmitted between a BlackBerry smartphone and BES Server based on Advanced Encryption Standard or Triple DES. BlackBerry BES Server also allows great flexibility in selecting degrees of protection to meet the specific requirements of your network. Progent's BlackBerry certified engineers can help your company to select powerful security functions and activate them remotely. Examples of these over-the-air selectable security features are:
- Disable a BlackBerry smartphone
- Wipe information from a misplaced or stolen BlackBerry smartphone
- Lock out Bluetooth
- Activate built-in protection against malicious attacks
BlackBerry BES Server also provides flexibility in determining ways to prevent mobile users from installing or running unsafe or unauthorized code. Progent can assist you to select blocking processes like:
- List exactly which programs are permitted on the device
- Block third-party software from using persistent storage on the smartphone
- Determine which resources third-party programs can access on the BlackBerry device
- Restrict the types of connections external programs running on the BlackBerry smartphone can initialize
- Prevent all external programs from being installed or executed on the BlackBerry smartphone
Some Ways That Progent Can Assist Your Business to Manage and Support Your BlackBerry Environment
Progent can provide a seasoned BlackBerry support who has earned accreditations from Research in Motion in all key aspects of BlackBerry integration. Progent's BlackBerry support services span areas from resolving synchronization issues to architecting mobile workforce solutions built around BlackBerry BES Server. These BlackBerry certifications and their respective skill sets include:
BlackBerry Certified Solution Designer
Progent offers the services of a BlackBerry Certified Solution Designer to assist you to plan, deploy, test, repair, and document a mobile wireless environment built on the integration of the BlackBerry Enterprise Solution, Microsoft Exchange, and Microsoft Active Directory. Progent's world-class engineering services for BlackBerry include business and network requirements analysis, system design, installation planning and execution, performance tuning, configuration of a fault-tolerant environment, data backup and business recovery planning, and system-wide security engineering.
Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to define your functional goals and to create a wireless solution that meets your IT budget and supports your business strategy. Progent can clarify the impact of your organizational policies on the configuration of a BlackBerry Enterprise Solution, assess your existing connectivity infrastructure's suitability to support a BlackBerry Enterprise Server, help your organization to determine which administration model and physical components meet your needs, and analyze your messaging system configuration. Progent can also help you understand the performance impact that the BlackBerry Enterprise Server, SQL SQL Server, and Exchange Server have on each other so you can arrive at informed decisions about options for software versions, server hardware and storage, network architecture, and application configuration.
To optimize system protection, Progent's BlackBerry expert can assist your company to select and activate appropriate security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISA and CISM-premier security specialists to perform network-wide security vulnerability and compliance validation and recommend enhancements to accommodate your BlackBerry solution.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers advanced skills for installing, managing, tracking, and maintaining one or several BlackBerry Enterprise Servers in a messaging system powered by Exchange. Progent's BlackBerry engineer offers expertise in key technologies associated with BlackBerry integration including the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database architecture, Outlook, firewalls, proxy servers, MAPI, and network policies. Progent can assist you to add and remove BlackBerry device users on Microsoft Exchange and Active Directory, configure, track, and manage BlackBerry BES Server, administer BlackBerry handhelds and client accounts, archive and support storage groups, configure permissions, set up the MDS and Instant Messaging, install access control lists, manage Microsoft Exchange Server data flow, create, edit, and assign wireless LAN and VPN configurations, implement SNMP traps, and generate reports based on SNMP data.
Progent's BlackBerry-certified consultant can help you with your BlackBerry technology in a variety of settings that can include Microsoft Windows 2K, 2003 or 2008 platforms, Windows XP, Windows Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to utilize tools such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.
Contact Progent for Help from a RIM BlackBerry-Certified Expert
If you wish to get in touch with Progent about consulting help for BlackBerry wireless solutions, call
An index of content::
Windows, UNIX, Solaris Online Support Services
Computer Consulting Windows and Solaris
If your company is producing UNIX-based software on a network that has Microsoft Windows-based servers, desktops, and office productivity products, Progent offers full-service information technology outsourcing that frees you to focus on your area of strategic know-how while avoiding the continual distraction of managing your business network. Through the use of smart network monitoring and by delivering online and on-site support when your company needs it, Progent represents an economical solution for supporting an IT network that provides high availability, security, and performance. Progent's developer support offerings include comprehensive it outsourcing, virtual server infrastructure, online and in-person support and troubleshooting, network monitoring, and Help Desk Call Center outsourcing.
SQL Developer Firms
Technical Support Services Microsoft SQL Server
SQL Server 2005 offers indispensable, familiar tools to IT professionals as well as to information workers, lessening the difficulty of creating, deploying, managing, and accessing enterprise data and database programs on platforms ranging from mobile devices to enterprise data systems. The sophistication and interconnectivity demands of Microsoft SQL Server 2005 require an IT consultant with hands-on experience and wide knowledge in designing and deploying data-driven, comprehensive business IT solutions. The experience of Progent's Microsoft-certified engineering staff, with an average of more than 10 years of professional work involving Microsoft technology, assures you success in planning, deploying and supporting Microsoft SQL Server 2005 solutions that are well integrated with the Microsoft .NET environment.
SQL Server 2016 Azure Backup Support Services
SQL Server 2016 Security Support
Microsoft SQL Server 2016 offers significant enhancements in speed, scale, security and compliance, uptime, mobile computing support, and integrated analytics and reporting. New features include PolyBase for handling SQL and NoSQ files in one appliance for data warehousing, Jason support, Row-level Security, Mobile Reports, and centralized control over on-premises and cloud operations and services. Progent's Microsoft-certified consultants can provide online and on-premises support to assist businesses of all sizes to implement, manage or troubleshoot any version of SQL Server 2016. Progent can also assist you to interface SQL Server 2016 with all core Microsoft platforms such as Windows Server and Hyper-V, Exchange Server 2016, SharePoint, Dynamics GP, Lync or Skype for Business, and System Center Operations Manager.
Aironet Wi-Fi AP Management Specialists
Largest Integration Services Aironet 3700 Access Point
Progent's Cisco CCIE wireless network experts offer online or onsite integration and debugging support to assist you to plan, implement, update, tune, administer and debug Aironet Wi-Fi AP environments of any size or architecture. Progent's Cisco wireless controller consultants can also help you to integrate your wireless ecosystem with your wired network infrastructure and cloud-hosted resources to build a seamless enterprise-wide connectivity solution that is simple to administer and expand. Progent also can provide affordable wireless site surveys to help you to decide the most efficient selection, placement and setup of Aironet Wi-Fi APs to work with your unique office layout, construction, and anticipated workloads.
Independent eCommerce Consultant Positions
Independent Linux Contractor Contractor
Progent's Experts Group offers support in important fields such as Macintosh networking and applications; Expertise for Linux, UNIX, and Sun Solaris environments; MRP, Enterprise Resource Planning, or Customer Relationship Management consulting; Mission-critical and specialized program support; CIO, business analyst, and project management services; Custom applications development and integration; Web site, electronic business, Electronic Data Interchange, and customer information portal design and integration; Database management and efficiency consulting; Management information expertise; and Telecommunications architecture consulting.
Internet Data Center Onsite Technical Support
Data Center Colocation Online Help
Progent's colocation center support services are intended for businesses with hardware housed at Internet Data Centers or data center co-location hosting facilities and requiring on-demand on-site service at the colo facility plus remote support from Microsoft and Cisco Certified professionals. Progent offers a full range of Internet Data Centers and IDC and co-location support services such as network architecture evaluation, Windows and Linux server integration and support, tech support for server and communications infrastructure, development and deployment of fault tolerant configurations, defining and deploying layered security structures, firewall configuration and support, designing load balancing solutions, and creating high-availability server clustering systems.
24-7 Specialist Aironet 1500 Access Point
Engineer Aironet Wireless AP
Progent's Cisco CCIE-certified Wi-Fi infrastructure consultants can provide remote or onsite configuration and troubleshooting services to help you to design, configure, update, optimize, manage and debug Aironet wireless AP deployments of any scale or architecture. Progent's Cisco wireless controller consultants can also assist you to integrate your wireless environment with your wired network and cloud-based resources to build a seamless enterprise connectivity solution that is simple to manage and scale. Progent also can provide affordable Wi-Fi site surveys to help you to decide the most appropriate selection, location and configuration of Aironet Wi-Fi APs to work with your unique office design, construction, and anticipated network traffic.
Consultants WSUS
Online Help Microsoft Software Update Services
Microsoft WSUS enables IT managers to deploy and monitor the latest Microsoft patches and security releases to Microsoft Windows Server 2000, Windows Server 2003, and Microsoft Windows XP platforms. By using Microsoft WSUS, IT staff can fully and easily manage the distribution of updates that are released through Microsoft Update to servers and workstations in an organization. Progent can help you with technical details of the initial setup of Microsoft Software Update Services such as designing the Microsoft Windows Server Update Services deployment, configuring client's workstations, defining the Group Policy parameters, and making sure your Microsoft Windows Server Update Services Group Policy Object is associated with an Active Directory container appropriate for your network environment.
wireless VoIP phone integration Support and Help
Open Now Network Consulting wireless IP phones and Meraki APs
Cisco's wireless VoIP phones are industrial-grade Wi-Fi devices intended for workers who are on the move within office, warehouse, health-care or other environments where IT management wants user endpoints that provide more control, data security and durability than is achievable with the BYOD mode of workplace communications. Integration of Cisco's wireless IP phones typically demands that IT teams configure and optimize numerous key pieces of your Wi-Fi infrastructure such as wireless access points, switches, Cisco wireless LAN controllers, and management tools. Progent's certified experts can provide online and on-premises assistance to help your organization create and manage a Cisco wireless VoIP phone deployment by delivering integration services that range from debugging the set up of an IP phone or access point to offering project management outsourcing or co-sourcing services for updating the Wi-Fi infrastructure of a campus.
Dynamics GP Software Development Setup and Support
After Hours Dynamics GP Web Services Technology Professional
Progent's expertise delivering Microsoft .NET support and SQL Server consulting, and Progent's programming experience with VBasic, XML, and additional developer tools enable Progent to create specialized mission-critical applications and eCommerce environments that operate transparently with Microsoft Dynamics GP Software. Progent's Microsoft Dynamics GP management reporting consultants can show you how to design reports that let you analyze your business more thoroughly, turning uncooked data into valuable understanding of your company and customers.
Top Rated Programming Firms Dynamics NAV MRP
Coder Dynamics NAV MRP
Dynamics 365 Business Central (previously, formerly} called Microsoft Dynamics NAV and Navision) offers small and midsize businesses a unified soultions for financial management, inventory, operations, project management, purchasing, sales, supply chain management, and advanced reporting. Progent's Dynamics 365 Business Central/NAV experts can help you to manage your legacy Dynamics NAV system or upgrade efficiently to a cloud-hosted, local, or hybrid deployment model.
Information Technology Consulting Remote Workforce Endpoint Management
Support Outsourcing Offsite Workers Endpoint Management
Progent can help small and mid-size organizations to configure efficient remote endpoint management and monitoring tools for administering endpoint devices used by work-from-home employees.
Microsoft Certified Partner Consulting Services
Computer Specialists Microsoft Certified Partner
Progent is a Microsoft Certified Partner with special competencies such as Advanced Infrastructure Solutions and Information Worker Solutions. Microsoft Certified Partners are the most successful organizations who receive the top customer endorsement and enjoy the tightest operational relationship with Microsoft. The knowledge, capabilities, and commitment needed to achieve the status of Microsoft Certified Partner benefits Progent's clients by allowing Progent to offer your company more complete solutions for your information system.
Top Private Cloud Solutions Technology Professional
24/7 ProSight Hosting for Virtual Servers Engineer
Progent's ProSight Virtual Hosting and Management outsourcing provides comprehensive hosting of a small or mid-size organization's servers in an environment that gives the maximum degree of availability and expandability and is in addition easy to move to another host. ProSight Virtual Hosting and management options are based on proven virtualization techniques that enable small and midsize companies with mixed- platform environments to save significantly on the costs of capital investments, system support, and IT administration while achieving world-class fault tolerance and an unmatched level of vendor independence.
wireless IP phone integration IT Services
Wi-Fi VoIP phone integration Support and Help
Progent's wireless IP phone configuration experts can provide online and onsite assistance to help your organization build and administer a Cisco wireless IP phone solution by providing integration services that range from troubleshooting the set up of an IP phone or AP to providing comprehensive project management outsourcing or co-sourcing for modernizing the Wi-Fi architecture of a campus.
Upgrade Windows Server 2000
Award Winning Network Consultants Microsoft Windows 2000
Progent's certified Microsoft Windows 2000 consulting staff can show you how to optimize the functionality of your current Windows 2000 Servers and can streamline system administration, offer technical support and repair, and strengthen security. Progent can also show you how to design, rationalize, and implement a plan to migrate from Microsoft Windows Server 2000 to Windows Server 2003. Progent is expert in designing pilot installations to reduce the obstacles involved with moving to Windows Server 2003 by uncovering potential hardware and application compatibility issues.
Barracuda Backup Encrypted Appliance Technology Consulting
Barracuda Backup Live Backup Consulting Services
Barracuda Backup is an affordable, subscription-based backup and disaster recovery service for small and mid-size organizations. A Barracuda Backup deployment can incorporate a custom-designed hardware appliance built by Barracuda or a software-based appliance with comparable features but which uses your own storage infrastructure. Barracuda Backup protects critical company data generated on-premises, at one or more remote locations, or in the cloud. For disaster preparedness, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any location with a physical or virtual Barracuda Backup appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consultants can provide a wide range of consulting services to help your business to plan, integrate, operate and repair a backup and disaster recovery solution built on Barracuda technology.
Outsourcing Microsoft Data Protection Manager 2012
SCDPM 2012 Upgrade On-site Technical Support
Progent's Microsoft-certified consultants can provide online or in-person expertise to assist organizations of any size to design, deploy, manage, and repair a backup-and-restore solution based on System Center 2012 Data Protection Manager. Progent's consultants can assist you to upgrade from older releases of Data Protection Manager or from another backup system, and Progent can integrate your Data Protection Manager implementation for on premises, cloud, or hybrid environments. Progent offers occasional support for fixing particularly stubborn issues, or comprehensive project management services. Progent can also help your business to incorporate SCDPM 2012 into a comprehensive disaster recovery strategy.
Microsoft 365 Management Migration Consultants
PowerPoint 2019 IT Solution Providers
Progent's certified Office and Microsoft 365 consultants can assist companies to incorporate Microsoft Office desktop and Microsoft 365 applications such as Excel, Word, PowerPoint, Outlook, Access, Visio and OneNote into a cohesive solution that provides quick ROI and enables improved business results. Progent can assist your company to integrate Office or Microsoft 365 applications with each other and with additional core Microsoft technologies including SharePoint Server, Exchange Server and Microsoft SQL Server running on-premises or hosted in the cloud. Progent's consultants can also help you to resolve compatibility problems with various versions of Microsoft Office desktop and can provide customized online training to individuals or groups.
Dynamics GP Visual Studio Consultant
Dynamics GP App Development Contract Development
Progent's background delivering Microsoft .NET support and SQL Server consulting, and Progent's programming experience with VBasic, XML, and other developer tools make it possible to design custom mission-critical programs and eCommerce environments that operate transparently with Dynamics GP/Great Plains Software. Progent's Dynamics GP/Great Plains reporting services can help you design reports that let you analyze your business more effectively, turning uncooked information into useful understanding of your business.
Top Instruction Macintosh
Immediate Microsoft Excel for Mac Training
Progent can provide onsite education customized for individuals who want to broaden their knowledge of the Apple macOS and OS X platform, Mac hardware, or Mac office applications including Microsoft Word, Excel, and Outlook for Mac. Progent also offers specialized group or individual webinar classes for macOS and Mac OS X application software.
Integration Services Duo Zero Trust Security
Duo Zero Trust Cybersecurity Engineer
Progent's Duo managed services utilize Cisco's Duo cloud technology to protect against compromised passwords through the use of two-factor authentication (2FA). Duo enables one-tap identity confirmation with Apple iOS, Google Android, and other out-of-band devices.
24/7 Fault Tolerant Network Connection Onsite Technical Support
Microsoft Experts Zero Downtime Branch office Connections Services
Progent's high availability inter-site connectivity and fault tolerant system connection engineers can help small companies create zero-downtime Interoffice connectivity through fully redundant system architectures featuring transparent failover. Progent's Cisco Certified Internetwork Experts can plan and deploy ultra-reliable Inter-office networks supported by non-stop EIGRP network routers or fault tolerant OSPF configurations of Cisco routers. Progent can show you how multi-path connectivity and transparent fail-over can provide economical 24x7 interoffice connectivity.
Urgent wireless VoIP phones and Meraki APs IT Services
Outsourcing wireless VoIP phones and Meraki APs
Progent's Cisco Wi-Fi IP phone configuration consultants offer online and onsite assistance to help you create and maintain a Cisco Wi-Fi IP phone solution by providing services that can range from troubleshooting the set up of a wireless VoIP phone or AP to providing comprehensive project management outsourcing or co-sourcing services for updating the wireless infrastructure of an entire campus.
Barracuda Backup Appliance Computer Consultants
Barracuda Backup and VMware Integration Support
Barracuda Backup is a low-cost, subscription backup/restore platform for small and medium-size businesses. A Barracuda Backup deployment can incorporate a purpose-built physical appliance manufactured by Barracuda or a software-based appliance with similar features but which uses your existing storage infrastructure. Barracuda Backup protects vital company data produced on-premises, at one or more remote sites, or in the cloud. For disaster preparedness, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any location with a physical or virtual Barracuda Backup appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consultants can provide a broad range of consulting support services to assist your business to design, integrate, operate and troubleshoot a BDR system based on Barracuda Backup.
24 Hour On-site Support Work from Home Solutions
Online Troubleshooting Call Desk for Remote Workers
Progent has 20 years of background assisting small and mid-size organizations to plan, implement, tune, administer, and troubleshoot IT networks that support telecommuters.
Microsoft Exchange Computer Engineer
Microsoft Exchange Upgrade Integration Support
Progent's Microsoft certified consultants can show you how to design and implement a smooth in-place Microsoft Exchange 2003 upgrade strategy that minimizes productivity disruption, simplifies long-term support requirements, and makes your Exchange Server 2003 easy to administer. For complex multi-server or multi-location migrations, Progent offers the knowledge and experience to complete your move rapidly and economically. Progent's Microsoft Exchange 2003 help, troubleshooting, and consulting offerings include expertise with the integration of third-party enhancements of Exchange 2003 Server that are in keeping with your business goals.
SPA500 Series IP Phone Support and Help
7900 Series IP Phone Information Technology Consulting
Progent's Cisco CCIE-certified networking consultants offer high-level support services for Cisco Unified Communications Manager (CUCM) (formerly CallManager). Progent can assist you to integrate VoIP phones, design dial plans, set up SIP trunking and PSTN support, deploy ISR G2 routers with CUBE support, and design UCS server high availability solutions.
Network Health Check Consultant Services
Remote Consultant ProSight Remote Network Infrastructure Monitoring
Progent's ProSight Network Audits are a quick and low-cost alternative for small and medium-size businesses to get an unbiased evaluation of the overall health of their IT system. Based on a selection of the leading remote monitoring and management (RMM) platforms available, and overseen by Progent's certified team of information technology experts, ProSight Network Audits show you how closely the configuration of your core network devices conform to industry leading practices. Both the Basic and Advanced versions of ProSight Network Audit services are available at a budget-friendly, one-time cost and deliver instant ROI like a more manageable and safer AD environment. Both options also provide the ongoing benefits of cutting-edge remote network monitoring and management technology. These advantages can include easier management, improved compliance with government and industry security standards, higher utilization of network resources, faster problem resolution, more reliable backup and recovery, and higher availability.
Microsoft Teams AD Federation Services Technology Professional
Microsoft Teams conference bridges Consulting
Progent can help your business to plan an upgrade to Microsoft Teams from Skype for Business or Lync Server and configure, administer, and troubleshoot a cloud-based or hybrid implementation of Teams. Progent can assist you to connect Teams with Office and Microsoft 365 apps, Exchange Online, SharePoint, and your PBX.
CRISC Certified Risk and Information Systems Control Manager Services
After Hours Consulting CRISC Certified Risk and Information Systems Control Systems Engineer
Progent can provide the services of a CRISC-certified risk management expert to assist your company to design and deploy an enterprise risk management (ERM) strategy following best practices identified by CRISC and geared to match your organization's risk appetite, business objectives, and IT budget.
Select Topic: