Wireless Support
Des Moines, Iowa IT Networks
BlackBerry Consulting and Tech Support
Consulting Support Services for BlackBerry Solutions
BlackBerry wireless PDAs were at one time one of the most successful solutions for maintaining location-independent access to messaging, calendars, web programs, and other critical business information. Progent can provide Des Moines, Iowa companies the expertise of BlackBerry-premier professionals who can assist organizations to manage their BlackBerry deployments or migrate smoothly to a modern smartphone solution.
As the complexity of small business IT technology has increased, and as the demand for enterprise-class protection, dependability, and disaster recovery has grown to be the norm for organizations of all sizes, effective deployment and maintenance of BlackBerry solutions has grown more challenging. To address areas such as data protection, business continuity, and synchronization of BlackBerry smartphones with diverse email systems and company databases, small organizations often turn to external support professionals who offer expertise in RIM BlackBerry integration and troubleshooting.
Progent offers the expertise of BlackBerry-premier engineers who can assist small organizations to design, administer, and repair BlackBerry-based environments economically and efficiently, doing away with the necessity for an internal BlackBerry technology expert and reducing the expense and stress of supporting mobile workers. Progent's BlackBerry technology engineers have in-depth backgrounds cooperating with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISSP and CISM-certified network security specialists. This range of knowledge, coupled with Progent's efficient online support model, gives small companies an economical solution for integrating RIM BlackBerry technology seamlessly into their information network.
Progent's engineers can assist your business with SQL Server 2016 integration consulting, Microsoft SQL 2014 configuration and Microsoft Exchange Server setup so that your database and messaging infrastructure work optimally with BlackBerry Enterprise Server. Progent can also help you to upgrade from older releases of BlackBerry and Microsoft software, configure easy-to-use administration utilities to help you monitor and support BlackBerry devices across your company, recommend security policies that make sense for your business, develop custom mobile software, and make sure that your network architecture is appropriately designed to accommodate your BlackBerry users. In addition, Progent's disaster recovery specialists can help ensure that your BlackBerry data is included in your regular backup processes in order that it can be recovered quickly and safely.
Midwest Contact Information:
Progent offers consulting services and onsite technical support throughout the Mid-West.
| City | Address | Phone | Link |
| Des Moines | 309 Court Avenue, Suite 200 Des Moines, IA 50309 United States |
(515) 985-0700 | Des Moines Network Support Services |
| Lincoln | 151 N. 8th Street Lincoln, NE 68508 United States |
(402) 817-1222 | Lincoln Network Support Services |
| Omaha | 950 S 10th Street Omaha, NE 68108 United States |
(402) 702-0010 | Omaha Network Support Services |
BlackBerry Enterprise Server (BES) Integration Support
The BlackBerry Enterprise Server offers businesses a single and safe mechanism for incorporating BlackBerry wireless devices into their messaging, collaboration, and application environment. BlackBerry Enterprise Server enables mobile BlackBerry users to access Exchange Server, Lotus, or Groupwise messaging and to synchronize BlackBerry devices with PC desktops to achieve up-to-date information for applications like schedules, contact lists, tasks, IM, and custom business software. Thanks to BlackBerry Enterprise Server integration with Microsoft Exchange Server, users with BlackBerry handsets have effortless access to Exchange messages as well as to IM-capable software through Microsoft Communications Server and Microsoft Lync Server 2010 integration.
Progent's BlackBerry-premier engineers can assist you to plan, deploy, and support BlackBerry Enterprise Server (BES) so that you improve the efficiency of BlackBerry clients, simplify the management of a BlackBerry solution, and reduce the cost of supporting a mobile workforce.
Progent's Remote BlackBerry-certified Technical Support is Quick and Affordable
For businesses in Des Moines, Iowa who need quick and economical access to a certified BlackBerry consultant, Progent offers efficient online help from a veteran network support staff who have delivered network solutions to companies in every state in the United States. (Refer to Progent's client testimonials.)
Online support avoids travel expense and lets engineers solve technical issues quickly, allowing you to reduce lost productivity. Progent's BlackBerry consultants have been awarded certifications in all BlackBerry technologies and offer professional help in areas including fixing synchronization problems, configuring BlackBerry Enterprise Server (BES), and creating a protected, high-availability network architecture for BlackBerry users. Certifications earned and practice areas offered by Progent's BlackBerry professionals include:
BlackBerry Certified Solution Designer
Progent can provide the services of a BlackBerry Certified Solution Designer to assist your business to plan, deploy, test, troubleshoot, and produce documentation for a wireless solution based upon the combination of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Microsoft Active Directory. Progent's high-level consulting support services for BlackBerry technology include business and network requirements assessment, solution design, installation strategy and execution, performance tuning, design of a fault-tolerant architecture, information backup and disaster recovery consulting, and system-wide security design.
Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to define your functional objectives and to design a wireless environment that meets your IT budget and supports your business plans. Progent can explain the implications of your operational processes on the configuration of a BlackBerry Enterprise Solution, evaluate your existing network infrastructure's suitability to accommodate a BlackBerry BES Server, help you to determine which administration approach and hardware products match your needs, and analyze your messaging environment configuration. Progent can also explain the performance impact that the BlackBerry BES Server, Microsoft SQL Server, and Exchange Server have on each other so you can arrive at smart choices concerning options for software versions, server hardware and storage, network design, and application configuration.
To optimize network protection, Progent's BlackBerry expert can assist you to choose and configure appropriate security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISA and CISM-certified security specialists to run company-wide security assessment and compliance validation and suggest improvements to account for your BlackBerry solution.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has high-level skills for installing, managing, tracking, and troubleshooting one or multiple BlackBerry Enterprise Servers in an email system powered by Exchange. Progent's BlackBerry consultant has support skills in important areas associated with BlackBerry management such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, database structure, Microsoft Outlook, firewalls, proxy servers, MAPI, and IT policies. Progent can help you to add and delete BlackBerry smartphone clients on Exchange Server and Active Directory, configure, track, and manage BlackBerry Enterprise Server, administer BlackBerry smartphones and client accounts, archive and support storage groups, apply permissions, install the MDS and Instant Messaging, install access control lists, manage Microsoft Exchange data flow, create, edit, and apply WLAN and VPN configurations, implement SNMP traps, and generate management reports based on SNMP data.
Progent's BlackBerry-certified engineer can support your BlackBerry technology in a variety of settings that can include Windows 2K, 2003 or 2008 platforms, Microsoft Windows XP, Windows Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also show you how to to utilize utilities such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and SNMP.
Contact Progent to Get Support from a RIM BlackBerry-Qualified Specialist
To ask Progent about technical assistance for BlackBerry wireless technology, phone
An index of content::
Best PowerPivot for SharePoint Integration Support
Expert Microsoft Certified SQL Server 2012 Monitoring Support and Setup
Progent offers the expertise of certified consultants and experienced software developers, database administrators, project managers, network infrastructure architects, business continuity specialists, and security professionals to help you to evaluate the likely benefits of SQL Server 2012 for your business, set up pilot systems at your datacenter or at Progent's lab, design and carry out a smooth migration to SQL Server 2012 from earlier versions of SQL Server or from other RDBMS platforms, and configure an efficient and secure IT infrastructure that lets you realize the full strategic benefit of SQL Server 2012.
Help Desk Software Selection and Deployment Help and Support
IT Services 24x7 Call Center
The Contact Center support delivery structure used by Progent gives small organizations an affordable option to reliance on freelance consultants by offering broad expertise accessible to numerous support groups, optional 24x7 access to urgent assistance, fast escalation to top-level experts for solving the most intractable problems, service consistency and dependability, quick follow-up enforced by veteran support managers, a variety of easy-to-use ways for initiating service jobs, and a high level of progress transparency enabled by ticket updates and accessible through a web-based portal.
24-Hour VMware vCloud Director vCD Consultant
Top Quality VMware NSX Architecture Specialist
VMware's NSX network virtualization platform enables you to create entire networks in software. NSX permits virtual networks to be deployed in minutes and managed with a high degree of automation regardless of the physical components making up the underlying IP network. VMware Site Recovery Manager allows automated recovery, application mobility, plus transparent site migration, failback and re-protect. SRM also enables transparent testing for site recovery, updates and fixes and can produce audit reports to confirm full service restoration, validate SLAs and demonstrate compliance. When used with VMware's NSX network virtualization platform, VMware SRM can rapidly restore the complete logical network topology at the secondary datacenter. Progent can provide the support of a VCDX certified VMware NSX consultant and VMware Site Recovery Manager integration specialist to assist you to plan, deploy, test and manage a disaster recovery solution powered by VMware SRM and VMware NSX.
Network Consultants ASA Firewall with Firepower
24-Hour Cisco Firepower Support Services
The new Cisco ASA 5500-X Series of firewalls with Firepower Services provide substantially more value than Cisco's earlier firewalls and have replaced the ASA 5500 and PIX 500 security appliances for all new installations. Progent's Cisco-premier CCIE network consultants can assist you to manage your current PIX or ASA 5500 firewalls and migrate efficiently to ASA 5500-X firewalls with Firepower Services. Progent can also help your business to plan, configure, tune, manage and debug firewall solutions based around Cisco ASA firewalls with Firepower Services.
Juniper Junos Network and Security Manager Cybersecurity Firms
Juniper Junos CLI Cybersecurity Contractor
Progent's Juniper Networks-certified network consultants can help your company to design and deploy Juniper Firewall and VPN platforms, optimize and support your network infrastructure, and migrate smoothly from discontinued equipment to the latest versions. Progent's Junos OS consultants can also provide support for Juniper's flagship network operating system to help your business to simplify the administration and improve the security of your Juniper VPN appliances and firewalls. Progent also has broad background supporting Juniper's NetScreen OS and ScreenOS software productss and can help organizations maintain environments that include a combination of Juniper's OS platforms.
Emergency SCCM 2016 Site Hierarchy Online Troubleshooting
SCCM 2016 Patch Management Remote Support
Configuration Manager 2016 automates application and device provisioning and updating, streamlines security and compliance settings control, keeps track of network resources, guards against corporate data leakage, performs health monitoring, allows secure self service, and delivers a single point of control for administering mixed-operating system ecosystems running on-prem, cloud, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager 2016 consultants and Azure cloud integration specialists can assist businesses of any size with any aspect of planning, installing, operating and troubleshooting a System Center 2016 Configuration Manager deployment for on-premises, cloud, or hybrid environments.
Catalyst 6800 Switch Technical Support Services
Catalyst Switch Online Troubleshooting
With Cisco Catalyst switches for small and medium-sized businesses, Cisco allows companies to realize all the advantages of adding intelligence into their networks. Cisco's Catalyst switch product line makes it possible to deploy capabilities to make your network infrastructure highly available to accommodate real-time requirements, scalable to facilitate future growth, safe enough to protect confidential information, and capable of prioritizing and controlling all traffic to streamline network performance. Progent's CCIE certified engineers can show you how to select and integrate Cisco Catalyst switches that make sense for your business. In addition, Progent's CISSP certified security consultants can help you develop a comprehensive protection plan and set up Cisco switches so they help enforce your security strategy. Catalyst switches that Progent provides expertise for include the Cisco Catalyst 2960 switches, Cisco Catalyst 3750 switches, Cisco Catalyst 4500 switches, and Cisco Catalyst 6500 Series Switches.
Remote Troubleshooting Office 365 Access Development
24x7 Microsoft 365 Training Support and Integration
Progent can help your business to evaluate the wealth of subscription plans offered with Microsoft 365, formerly called Office 365, and integrate your information network with Microsoft 365 so you derive top business value. Progent offers expertise with cross-platform networks that incorporate Windows, macOS or OS X, and Linux software. Progent can also help you to create and manage hybrid solutions that seamlessly integrate on-premises and cloud products and services.
SCOM Support
Outsourcing SCOM Management Packs
Progent's Microsoft-certified consultants have more than a decade of background designing, deploying, enhancing and fixing SCOM solutions and offer companies of any size expert remote or on-premises consulting support for SCOM 2012. Progent can help you to plan an architecture for System Center 2012 Operations Manager servers that delivers the performance and availability required to monitor your IT resources efficiently, whether your datacenters are on-premises, in the cloud, or a hybrid solution. Progent's SCOM consultants can also assist you to install and set up System Center 2012 Operations Manager management packs according to industry best practices for tracking network fabric as well as Microsoft and third-party apps and services. Also, Progent can provide responsive online or on-premises technical support to assist you to remediate critical problems detected by SCOM 2012.
Sodinokibi ransomware recovery Consultant
Netwalker ransomware recovery Specialists
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery consultant who can help your business to halt the spread of an active ransomware breach. Call 800-462-8800
Microsoft Access reports Engineer
Consulting Microsoft Access migration
Progent offers economical remote support for all releases of Office Access including Access desktop and Access Web App and can provide expert assistance for Access application development, database conversion, performance optimization, report design, and maintenance. Progent also offers tailored webinar classes for Access development and database management.
Network Design and Configuration Application Center
Microsoft Project Server Small Business IT Outsourcing Group
Progent's Microsoft-certified consultants offer network support and IT consulting services for Microsoft .NET Servers and applications and for Microsoft Windows Server 2012 R2, Windows Server 2008 R2 and Windows Server 2003. Progent's consulting professionals can show you how to plan, deploy, troubleshoot and administer the entire family of Windows .NET Servers including SQL Server, ISA Server, Microsoft Small Business Server, Microsoft Exchange Server 2013 and Exchange Server 2010, SharePoint Server, Hyper-V, Lync Server, Microsoft Project Server, and System Center Operations Manager.
Microsoft Experts Lync Server 2013 Front End Server Engineers
Lync Server 2013 and Android Engineers
Lync 2013, renamed Skype for Business, allows organizations of any size to create a manageable and secure communications environment that permits a BYOD computing model with IM, real-time presence, audio/video and web conferencing with application sharing and whiteboard, and both IP and PSTN telephony enabled for a broad range of desktop and handheld clients. Progent's certified Lync Server 2013 consultants and system integrators can help your company to evaluate the advantages of Lync Server 2013, design an in-house, cloud-resident (via Lync Online) or mixed model suitable for your present and future goals, implement Lync Server 2013 in a way that expedites your ROI, and deliver custom webinar and onsite training to your management staff and end users. Progent offers in-depth expertise in key components of a Lync Server 2013 solution including Windows Server, SQL Server Express and Exchange, and Progent can assist your organization to integrate Lync 2013 with popular Office and Microsoft 365 apps including Outlook clients and PowerPoint.
NetDocuments ndOffice Specialists
NetDocs and Azure Technology Professional
NetDocuments (NetDocs) is a leading cloud-based document management system built for law practices. Progent can provide online guidance from NetDocuments experts to assist your law firm to design, configure, administer, optimize, or debug a document management system solution powered by NetDocs.
Proxim Tsunami Network Consultant
Troubleshooting Proxim
Progent's wireless engineers can help small businesses design, select, pilot, install and maintain protected building-to-building wireless bridges that integrate seamlessly into your existing network while offering a level of protection that matches or exceeds wired interfaces. Progent provides experience in wireless LAN products from Cisco Aironet and Meraki, Proxim, and additional small business wireless providers and can show you how to select and deploy the wireless connectivity technology that fit best with your business requirements.
Exchange 2013 Collaboration Help and Support
Exchange 2013 DAG Specialists
Exchange 2013 includes significant improvements to the capabilities of Exchange 2010 and delivers important new features plus a redesigned structure. These enhancements favorably impact key areas such as ease of administration, high availability (HA), security and compliance, operational costs, collaboration, expandability, performance, compatibility, and the user experience. Progent's Microsoft-certified Exchange Server 2013 consulting professionals can help you evaluate the potential business benefits of upgrading to Exchange Server 2013, create an efficient validation and deployment strategy, and educate your IT team to maintain your Exchange 2013 environment. Progent also offers affordable remote consulting and support and management for Exchange Server 2013.
Microsoft Exchange 2016 Migration Planning Consultant
Exchange 2016 Upgrade Network Engineer
Progent can assist you in all phases of your migration to Exchange 2016 such as designing HA infrastructure for an on-premises, Microsoft cloud connected or hybrid deployment; licensing compliance for Exchange and Windows Server 2012 R2 or later; migrating mailboxes; Hyper-V design; determining mass storage requirements for your virtual machines (VMs), databases and log files; configuring HLB for high-availability client access services; designing, building and validating Exchange and Windows Servers and DAG groups; setting up collaboration with SharePoint Server or SharePoint Online; preparing the firewall; creating SSL certs; providing client integration with Office 2010 or greater or Microsoft 365; and setting up Outlook on the web (formerly Outlook Web App).
Sarbane Oxley Compliance Professionals
Technology Consulting Services Colo
For large businesses, Progent can supplement internal network support groups by providing world-class background in supporting critical Microsoft and Cisco technologies. Progent's certified professionals offer Enterprise Active Directory consulting, Exchange Server 2010 support, SharePoint Server expertise, and Microsoft SQL Server consulting. For the nationwide or worldwide enterprise with branches, Progent can perform as a transparent local extension of enterprise IT management. Progent's enterprise consulting services include company-wide security, remote branch office support, network architecture, Sarbox compliance, project management, and world-class support for multi-site network environments powered by Enterprise Windows 2000. Progent can provide on-site consultants and technicians to help with a site move or office move, or a network designer to assist with building or using an Internet Data Center or co-location site.
Online Support Windows 11 RPA
Windows 11 Installation Remote Technical Support
Progent's Windows 11 consulting experts offer a variety of services to support Windows 11 such as cloud and hybrid integration, mobile device management, at-home workforce access, data and identity security, centralized deployment, and Help Desk support services.
Integration Firm DotNET
DotNET Application Programming Companies
Progent's software experts have worked for 20 years with .NET technologies and the Visual Studio development environment and are able to build or update .NET applications rapidly and at low cost.
Support Desk Sharing Configuration
Shared Support Desk Specialists
Progent's Co-managed Help Desk service allows your business to split responsibilities for Help Desk support seamlessly between your in-house IT team and Progent's nationwide pool of veteran desktop support engineers and subject matter experts. Progent's Co-managed Help Desk service is a collaborative support solution based on ConnectWise Manage, the top shared professional services automation (PSA) tool for managing service requests, ticket lifecycle, responsibility, progress tracking, and reporting.
Emergency Meraki 802.11ac Access Point Support
Meraki CMX Network Consulting
Progent's Meraki Wi-Fi access point consultants provide online and on-premises support to assist businesses of any size to design, deploy, maintain, upgrade or debug Wi-Fi networks that include Cisco Meraki APs. Progent can help your business to configure and support Cisco's Meraki-based Wi-Fi networks for sites that can range from a telecommuter's home or a branch office all the way to a campus or a nationwide enterprise. Progent can also assist you to configure other Cisco products including Catalyst and Nexus switches, routers and firewalls to build a cohesive ecosystem that provides identical connectivity, responsiveness, security, manageability and availability for wired and Wi-Fi users irrespective of their location or computing device.
ProSight Reporting Network Infrastructure Monitoring On-site Technical Support
ProSight Reporting ConnectWise Automate Technical Consultant
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Windows Knowledge Transfer
Server One-On-One Training
Progent is committed to information transfer from Progent's support experts to clients. By teaching clients to deal with technical issues that are within their comfort zone, Progent is able to focus on delivering high-value skills where Progent has few competitors. Medium-size businesses who utilize familiar independent service providers or who employ in-house IT personnel benefit when Progent transfers knowledge about new technology and tested processes to make their networks more robust, secure, and productive.
Windows and Solaris Consultant Services
Windows, UNIX, Solaris Technology Consulting Services
If your company operates a UNIX, Linux, or Sun Solaris environment or a mixed-platform network, Progent's CISM, CISSP and ISSAP-certified security specialists can assist your whole organization in a wide array of security topics including security administration practices, security design and models, connection management systems and techniques, software development security, business processes security, hardware security, telecommunications, infrastructure and Internet security, and business continuity preparedness. CISM and CISSP define the core competencies and worldwide standards of performance that network security professionals are required to possess. These accreditations provide IT management the assurance that those who have achieved their CISM or CISSP qualification have the background and theory to deliver world-class security management and engineering services.
Specialists Citrix desktop virtualization
Citrix OpenCloud Access Integration Services
Citrix has developed a comprehensive line of platforms that deliver enterprise-class manageability, expandability, and performance for server virtualization and for centralized delivery of virtual Windows desktops and applications. For managing virtualized desktops and applications, Citrix has developed XenDesktop and XenApp. For making and administering virtual servers, Citrix has developed XenServer and Citrix Essentials for Hyper-V. Progent's Citrix-certified engineers can help you to assess the business advantages of Citrix virtualization products and help you plan, validate, deploy, optimize, and maintain Citrix solutions.
System Center 2016 and Windows Server 2016 Technology Consulting Services
SCOM 2016 Support Services
Small to mid-sized businesses can now enjoy all the advantages of Operations Manager 2007 and also have fast access to Progent's Microsoft Premier IT consulting experts. With Progent's affordably priced IT service packages, small businesses can choose a simple Operations Manager-based co-sourcing package with server monitoring, reporting, Help Desk and online troubleshooting or a complete 24x7 outsourcing package. Progent supports Microsoft System Center Operations Manager 2007 to provide small business information systems enterprise-class availability, security, and performance.
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