Wireless Technology Consulting
Des Moines, Iowa IT Networks
RIM BlackBerry Support
Consulting Support Services for BlackBerry Solutions
BlackBerry mobile smartphones were once one of the most popular products for maintaining location-independent access to email, calendars, web programs, and other critical business information. Progent offers Des Moines, Iowa companies the expertise of BlackBerry-certified professionals who can assist organizations to maintain existing BlackBerry deployments or migrate smoothly to a current mobile solution.
As the complexity of small company IT technology has increased, and as the need for world-class protection, dependability, and recoverability has become the standard for organizations of all sizes, effective integration and maintenance of RIM BlackBerry technology has grown increasingly challenging. To handle areas like data protection, business continuity, and synchronization of BlackBerry smartphones with diverse messaging servers and corporate databases, small businesses frequently turn to outside support professionals who specialize in RIM BlackBerry integration and troubleshooting.
Progent can provide the expertise of BlackBerry-premier engineers who can help small organizations to design, manage, and repair BlackBerry-based solutions economically and efficiently, doing away with the need for an in-house BlackBerry technology expert and reducing the expense and stress of supporting wireless work groups. Progent's BlackBerry engineers have in-depth experience working with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISA and GIAC-certified network security specialists. This range of experience, coupled with Progent's efficient remote support model, gives small businesses an affordable alternative for incorporating BlackBerry technology seamlessly into their IT network.
Progent's consultants can help your business with SQL Server 2016 integration support, Microsoft SQL Server 2014 configuration and Exchange Server 2016 setup so that your data and messaging systems work efficiently with BlackBerry Enterprise Server. Progent can also show you how to migrate from previous releases of BlackBerry and Microsoft software, set up streamlined management tools so you can track and control BlackBerry devices throughout your business, define security policies that make sense for your company, customize mobile software, and ensure that your IT network infrastructure is appropriately configured to handle your BlackBerry users. In addition, Progent's business continuity specialists can help ensure that your BlackBerry information is incorporated in your regular backup processes so that it can be restored quickly and safely.
Midwest Contact Information:
Progent offers consulting services and onsite technical support throughout the Mid-West.
| City | Address | Phone | Link |
| Des Moines | 309 Court Avenue, Suite 200 Des Moines, IA 50309 United States |
(515) 985-0700 | Des Moines Network Support Services |
| Lincoln | 151 N. 8th Street Lincoln, NE 68508 United States |
(402) 817-1222 | Lincoln Network Support Services |
| Omaha | 950 S 10th Street Omaha, NE 68108 United States |
(402) 702-0010 | Omaha Network Support Services |
Consulting Support Services for BlackBerry Enterprise Server (BES)
BlackBerry Enterprise Server simplifies management and maintenance of RIM BlackBerry devices, offering a centralized platform for handling key tasks such as device installation, updates, and retirement while also providing a strong infrastructure for data protection and high availability. BlackBerry Enterprise Server supports transparent integration between Exchange, Novell GroupWise, or Domino messaging servers and BlackBerry users and allows over-the-air synchronization.
BES Server includes a wealth of data protection capabilities starting with automatic encryption of messages transmitted between a BlackBerry smartphone and BES Server based on AES or Triple Data Encryption Standard. BlackBerry Enterprise Server also permits excellent versatility in adjusting degrees of security to match the specific needs of your company's environment. Progent's BlackBerry authorized engineers can help you to choose powerful security functions and activate them wirelessly. Samples of these wirelessly configurable security features include:
- Lock down a smartphone
- Wipe data from a missing or stolen BlackBerry device
- Lock out Bluetooth functionality
- Activate internal protection against malware
BlackBerry Enterprise Server also provides flexibility in selecting ways to keep BlackBerry users from installing or running unsafe or prohibited code. Progent can assist you to select protective processes such as:
- Specify precisely which programs are allowed on the device
- Prevent external applications from allocating non-volatile memory on the smartphone
- Determine what functions external applications can access on the smartphone
- Restrict the kinds of connections third-party software running on the device can initialize
- Prevent all third-party applications from being installed or run on the BlackBerry smartphone
Progent's Remote BlackBerry-premier Technical Support is Fast and Economical
For businesses in Des Moines, Iowa who require quick and economical access to a certified RIM BlackBerry support professional, Progent provides effective remote help from a veteran network support staff who have delivered IT solutions to companies in every state in the country. (See Progent's client testimonials.)
Remote support avoids travel expense and lets engineers fix technical issues rapidly, so you minimize wasted productivity. Progent's BlackBerry specialists have been awarded accreditations in the entire range of BlackBerry technologies and can provide professional help in fields such as fixing synchronization issues, deploying BlackBerry Enterprise Server (BES), and creating a protected, high-availability network infrastructure for BlackBerry users. Certifications held and skill sets offered by Progent's BlackBerry experts include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can help your company to carry out basic technical functions such as configuring BlackBerry smartphones and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, selecting account configurations, launching e-mail filters and auto-signature, modifying user profiles, update BlackBerry smartphones, sending service books, and configuring BlackBerry Desktop Manager to run with your company email solution. Progent's certified experts can in addition help you to troubleshoot a wide range of problems associated with synchronization, handset recognition, messaging reconciliation, web access, mobile connectivity, Instant Messaging, desktop software configuration, and BlackBerry Desktop Redirector.
As a top innovator in providing nationwide online technical assistance for small office IT networks, Progent can provide quick and affordable contact with a BlackBerry Certified Support Specialist. Progent's online consulting expertise keeps your mobile support costs low and, by resolving issues quickly, improves the output of your BlackBerry users.
BlackBerry Certified Solution Designer
Progent can provide the support of a BlackBerry Certified Solution Designer to assist your business to design, deploy, validate, repair, and document a wireless solution built upon the integration of the BlackBerry Enterprise Solution, Microsoft Exchange, and Microsoft Active Directory. Progent's high-level consulting support services for BlackBerry technology include business and technology needs analysis, system architecture, roll-out planning and implementation, performance optimization, configuration of a high-availability environment, information backup and disaster recovery consulting, and security infrastructure engineering.
Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to define your technical objectives and to design a wireless solution that meets your information technology budget and supports your business plans. Progent can clarify the impact of your operational processes on the configuration of a BlackBerry Enterprise Solution, evaluate your existing network infrastructure's ability to support a BlackBerry Enterprise Server, help you to determine which management model and physical components match your requirements, and analyze your messaging system topology. Progent can also help you understand the performance implications that the BlackBerry Enterprise Server, Microsoft SQL Server, and Microsoft Exchange Server have on each other so you can make informed choices concerning alternatives for software editions, processors and storage, network topology, and application configuration.
To maximize system security, Progent's BlackBerry-certified expert can assist your company to choose and enable appropriate security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISA and GIAC-certified security specialists to perform network-wide security vulnerability and compliance testing and suggest improvements to account for your BlackBerry environment.
Call or Email Progent for Assistance from a RIM BlackBerry-Certified Consultant
If you wish to get in touch with Progent about consulting expertise for BlackBerry wireless integration, phone
An index of content::
Urgent Juniper SSL VPN Audit
Cybersecurity Contractors Juniper SA Series SSL VPN
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
Internet Security and Acceleration Server 2006 Online Troubleshooting
Specialists ISA 2006 Firewall
ISA 2006 is a comprehensive edge gateway that offers a fully integrated application layer firewall, virtual private network, and web caching platform for securing the Internet-facing networks of any sized business against a broad variety of attacks. Progent's certified Internet Security and Acceleration Server 2006 experts can show you how to design, rationalize, pilot, install, configure and manage the any version of ISA Server 2006 on your information system.
Cisco Experts Aironet Specialist
802.11x Wireless Network Consulting
Progent's Cisco-certified wireless technology consulting experts can assist you to deploy, manage, and debug Cisco Wi-Fi devices including Cisco's Aironet and Meraki Wave 2 Wi-Fi access points (APs) as well as Cisco's Wireless Network Controllers.
Microsoft Dynamics GP ERP Engineer
Microsoft GP/Great Plains Support Outsourcing
Dynamics GP/Great Plains 2010 software is a full-featured business management solution that integrates data and processes throughout your company, interfaces seamlessly with other solutions, and brings together workers, clients and vendors regardless of time or location. Designed for small to mid-size businesses, Dynamics GP 2010 and Microsoft Dynamics GP Version 10.0 deliver capability for accounting, management reporting, project management, inventory and order processing, e-commerce, HRM, CRM, field service, manufacturing, retail, and web-based business services. Progent can help you set up and manage a robust, secure computer and network environment to support Microsoft Dynamics Great Plains, and can provide experienced Great Plains consultants to help your business benefit from the full power of Dynamics GP/Great Plains 2010.
Consulting Services Microsoft Small Business Server
Small Business Server 2008 Integration
Microsoft Small Business Server is an affordable collection of server products that offers the basis for a feature-rich but manageable IT network. The technical sophistication of the Microsoft .NET products bundled with Small Business Server 2011 requires a computer consultant with hands-on background designing and building seamless, comprehensive business network environments. Progent's SBS Server professionals have an average of more than 10 years of experience supporting computer systems based on Microsoft technology. This experience ensures you success in deploying, administering, and repairing IT environments that include the Microsoft SBS Server suite of servers and applications.
Microsoft Certified Expert Dynamics GP Great Plains Accounting IT Services
Dynamics GP/Great Plains Features Remote Consulting
Microsoft Dynamics GP can help you expand and control your company better by offering easy access to decision-driving information and a rapid ROI. Microsoft Dynamics GP offers major business benefits such as its ability to extend the reach of your organization, manage your financials, automate financial operations, standardize procedures across your company, improve inventory control, increase order accuracy, grow revenue and minimize turnaround time, and increase cash flow. Progent can help you configure and manage a robust, secure server and network infrastructure to support Great Plains, and can provide experienced Dynamics GP/Great Plains consultants to help you reap the full advantages of your Microsoft Dynamics GP/Great Plains software.
Award Winning scom 2016 hybrid cloud monitoring Network Engineer
scom 2016 reporting server Online Support
System Center 2016 Operations Manager helps to promote top performance and dependable availability for critical applications by providing unified, cross-platform monitoring of physical and virtual resources installed throughout local datacenters and cloud environments. Progent's consulting team can provide world-class online and onsite support to help organizations of all sizes to plan, implement, tune, update and troubleshoot Operations Manager 2016 deployments. Progent can assist your company to move to Operations Manager 2016 from older versions of Operations Manager or from other IT infrastructure monitoring products, or combine multiple monitoring tools into a cohesive infrastructure management solution. Progent can also show you how to expand your SCOM 2016 environment to include infrastructure based in public clouds such as Microsoft Azure and Amazon AWS.
Engineer Sodinokibi ransomware recovery
Immediate MongoLock ransomware recovery Consulting Services
Progent's seasoned ransomware recovery consultants can assist your business to reconstruct a network damaged by a ransomware crypto-worm like Ryuk, Maze, Sodinokibi, Netwalker, Lockbit or Egregor.
Microsoft LCS Server 2007 Technology Consulting Services
Consultant Services Microsoft LCS Server
Microsoft Communications Server provides Instant Messaging and presence as part of an extensible, enterprise-grade package featuring advanced protection, transparent compatibility with popular Microsoft products, an expandable, industry-standard development platform, and compliance with regulatory mandates such as HIPAA, Sarbanes-Oxley, and GLB. Your enterprise can realize lower costs and elevated operational efficiencies, enhanced worker productivity, and better intellectual property security with this easy-to-administer, highly available solution. Effective implementations of Office Communications Server call for careful planning and consideration prior to roll out. Progent's Microsoft-authorized consultants can provide the skill necessary to deliver all the benefits of Microsoft Office Communications Server across your whole organization.
Specialists Microsoft Windows 2008 R2
Microsoft Windows 2008 R2 IT Consultants
Microsoft Windows Server 2008 R2 offers high levels of speed, security, availability, scalability, and flexibility that accelerate productivity of local, remote, and mobile users. Progent's network experts can provide affordable remote consulting, troubleshooting, and training services to assist you to plan, execute, and manage Windows Server 2008 R2 in order to add substantial business value to your network.
Specialists Skype for Business IM
Skype for Business Front End Pool Pairing Consultants
Lync 2010 supports IM, Real Presence, audio and video conferencing, desktop collaboration, and both IP-based and traditional public switched telephone network (PSTN) calling. Microsoft Lync Server 2010 can enhance the capability of Microsoft Exchange, SharePoint and Office desktop or Office 365 and streamlines administration through integration with Windows AD. Lync can also cut expenses by eliminating VoIP equipment and subscription fees, PBX gear, or conventional teleconferencing solutions. Progent's Microsoft-certified IM and Presence experts offer remote and on-premises support to help you to maintain and repair your existing Lync 2010 environment or evaluate the advantages of upgrading from Lync Server 2010 to Skype for Business, which is Microsoft's new version of the product family. Progent can also help you to plan and carry out an efficient Skype for Business upgrade.
ProSight Network Infrastructure Management Remote Support Services
Network Performance Troubleshooting Online Troubleshooting
Progent’s ProSight WAN Watch is a network infrastructure management service that makes it easy and affordable for smaller organizations to map out, monitor, enhance and troubleshoot their connectivity appliances like routers and switches, firewalls, and access points plus servers, client computers and other networked devices. Using cutting-edge RMM technology, ProSight WAN Watch makes sure that network diagrams are kept updated, captures and displays the configuration information of virtually all devices connected to your network, tracks performance, and generates alerts when issues are discovered. By automating complex network management processes, WAN Watch can cut hours off common tasks like making network diagrams, reconfiguring your network, finding devices that need critical updates, or resolving performance bottlenecks.
Services Documentation Technology Consulting
24x7x365 Cisco and Microsoft Services Documentation Computer Consultant
Progent uses a sophisticated support reporting system that stores and formats detailed documentation for all delivered services. Unlike some independent consultants or local service firms who offer scant documentation or specifics of services performed, each service provided by Progent is accompanied by full documentation. Each Progent staff member has access to the support documentation sent by every staff member to every customer. The practice of documenting and archiving support records results in more effective service and eliminates a variety of typical problems such as when a service client is virtually held captive to a consultant who won’t let go of the keys to the kingdom.
Microsoft Server Consolidation Professionals
Microsoft Server Consolidation IT Consultant
Microsoft Virtual Server, hosted on the Microsoft Windows Server 2003 operating system and powered by technology first developed by Connectix, delivers the power needed to carry out hardware reduction, application upgrade, and server quarantine tasks via virtualization technology in an enterprise-ready IT network with advanced scalability, manageability, and availability. Microsoft has targeted Virtual Server 2005 at businesses who want to improve operational efficiency in software development and piloting, migration from outdated mission-critical applications, and hardware consolidation. Progent's professional Virtual Server experts can help your company to assess and integrate Microsoft Virtual Server 2005.
Consultancy Project Pilots
Consultant Project Planning
For enterprise project management assistance, Progent offers the services of senior IT professionals with decades of background in technology management, program development, and process engineering for organizations from Big 4 companies to dot-com startups to government agencies. These high-level IT managers offer project management skills to help enterprise clients adhere to leading practices to make sure strategic projects are completed on schedule and on budget.
NetDocuments and Exchange Server Consultant
Biggest NetDocs Teleworkers Consultant
NetDocuments (NetDocs) is a leading cloud-based document management system built for law practices. Progent offers online access to NetDocuments consultants who can assist legal departments and law firms to plan, configure, administer, tune, or troubleshoot a document management system (DMS) environment based on NetDocuments.
Professionals Microsoft SUS
Microsoft Software Update Services Support and Setup
Microsoft Windows SUS allows IT administrators to deploy and track the most recent Microsoft patches and security releases to Microsoft Windows Server 2000, Windows Server 2003, and Microsoft Windows XP operating systems. By using Microsoft Windows Server Update Services, network support staff can fully and effortlessly manage the installation of updates that are published through Microsoft Update to servers and desktops in an organization. Progent can help you with complex details of the initial configuration of Microsoft Windows Server Update Services such as designing the Microsoft SUS deployment, setting up user's computers, establishing the Group Policy settings, and ensuring your Microsoft Windows Server Update Services GPO is linked to an Active Directory container appropriate for your system environment.
Information Technology Outsourcing Firms Microsoft and Apple Mac Desktop
Configuration Services Microsoft Desktop
Progent can deliver a wide range of cost-effective services to assist you to deploy, integrate, troubleshoot, and administer desktop PCs and notebooks based on Microsoft Windows, macOS and OS X, or popular editions of Linux. Progent can offer on-premises or remote assistance for individual computers or notebooks or work with you to design and implement a large-scale rollout of new or revised operating system software and business applications. Progent can also supply engineers and technicians to help you to plan for and complete a company move or merger designed to cause the least possible disruption of your business.
SQL Server 2016 Enterprise Integration Support
Microsoft Certified Expert SQL Server 2016 and Amazon Marketplace Web Service Computer Engineer
SQL Server 2016 introduces significant improvements in speed, capacity, security, high-availability, BOYD integration, plus integrated analytics and reporting. Innovations include PolyBase for handling relational and non-relational files in one appliance for big data applications, Jason integration, Dynamic Data Masking, Mobile Reports, and seamless control over on-premises and cloud-resident operations and services. Progent's Microsoft-certified consultants can deliver online and onsite support to help businesses of any size to deploy, manage or debug any version of SQL Server 2016. Progent can also assist you to integrate SQL Server 2016 with all key Microsoft technologies including Windows Server, Exchange, SharePoint Server, Dynamics CRM, Skype for Business, and System Center Operations Manager (SCOM).
ProSight Remote Network Infrastructure Monitoring Computer Consultant
ProSight Remote Infrastructure Monitoring Consultant Services
Progent’s ProSight WAN Watch is a network infrastructure monitoring and management service that makes it simple and affordable for smaller organizations to map, monitor, optimize and debug their networking hardware like routers and switches, firewalls, and access points as well as servers, client computers and other networked devices. Using cutting-edge RMM technology, ProSight WAN Watch ensures that infrastructure topology diagrams are always updated, copies and displays the configuration of almost all devices on your network, monitors performance, and generates alerts when problems are discovered. By automating complex management processes, WAN Watch can knock hours off ordinary tasks like network mapping, reconfiguring your network, locating appliances that need important updates, or identifying the cause of performance problems.
Home Based Jobs Home Based Network Engineer
Home Based Computer Consultant Part Time Job
Progent believes that a well designed and implemented network is a crucial factor for enabling a company's success, and Progent applies this belief in our corporate system environment. Progent has built a non-stop virtual office network that allows Progent's in-house consultants and certified contractors to offer fast and efficient service, collaborate closely on complex projects, and gain from career and private growth by acting as part of a dynamic company ethos of self motivation and independence.
Capacity Planning Test Lab Consultants
Urgent Consultant Services PXE evaluation Lab
Progent's Test and Training Lab at the QTS Internet Data Center can be used for piloting line-of-business applications, developing efficient system upgrade procedures, evaluating and optimizing performance, designing or verifying business continuity strategies, mitigating compatibility problems, and establishing training environments for new technologies. For Progent customers without adequate internal resources to configure proper pilot environments, the lab cuts capital outlay and technical risk and helps keep critical IT projects on schedule.
Top Rated Microsoft Certified Exchange Server 2016 Upgrade Support Outsourcing
24/7/365 Exchange Server 2016 Upgrade Planning Remote Support
Progent can assist you in any and all phases of your upgrade to Microsoft Exchange Server 2016 including planning HA infrastructure for an on-premises, cloud-based or hybrid environment; CAL licensing compliance for Exchange and Windows Server 2012 R2 or later; moving mailboxes; Hyper-V virtualization strategy; determining storage requirements for your virtual machines (VMs), databases and logs; setting up HLB for high-availability client access services; planning, setting up and testing Exchange and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint; updating the firewall; creating SSL certs; performing client remediation with Office desktop or Microsoft Office 365; and setting up Outlook on the web (formerly Outlook Web App).
Network Consultant Microsoft Office SharePoint Server 2007
Microsoft Office SharePoint Server 2007 Specialists
Progent’s Microsoft-certified consultants offer small and medium sized companies IT consulting, maintenance, and troubleshooting services for Microsoft SPS 2003. Microsoft Office SharePoint Portal Server is an enterprise portal platform for intelligently connecting people, teams and data. SharePoint Portal Server offers a common location for your employees or clients to access, manage, distribute and interact with useful data, files, and software and to interact with one another. It allows faster and better decisions, more effective sharing across teams and more economical business processes. The primary goal of SharePoint Server is to bring together, in a productive way, all of the diverse sources of information available inside and without a business network. Windows SharePoint Services join employees, customers, teams and major tasks with the information they’ve created in a way that makes data easy to locate, download and re-use.
Open Now Microsoft Dynamics GP ERP Technical Support Services
Dynamics GP Great Plains Accounting Technical Support
Progent can help you plan and implement an efficient migration to Dynamics GP so that you preserve your information, strengthen your security, enhance your analytics, take complete advantage of Microsoft Office integration, and minimize productivity disruption by designing and following a smart migration plan. Progent can also help educate new Dynamics GP/Great Plains users so you don't lose productivity. Progent can improve your financial reports and business analytics by providing Crystal Reports consulting, FRx assistance, and Excel support. Progent's experience with Microsoft .NET development, Microsoft SQL Server solutions, and programming with VBasic, XML and other tools make it possible to create custom line-of-business applications and eCommerce programs that integrate transparently with Dynamics GP/Great Plains.
After Hours Specialists Wi-Fi VoIP phone integration
Technical Support wireless VoIP phone integration
Cisco's wireless IP phones are hardened wireless devices designed for professionals who are mobile within campus, warehouse, health-care or other venues where IT management wants portable phones that offer more administrative control, security and durability than is possible with the Bring-Your-Own-Device mode of workplace communications. Successful integration of Cisco's wireless VoIP phones typically demands that you configure and optimize many components of your wireless environment including APs, routers and switches, wireless LAN controllers, and management software. Progent's certified experts can provide remote and on-premises assistance to help you build and administer a Cisco wireless IP phone solution by delivering integration services that can range from troubleshooting the configuration of a wireless VoIP phone or AP to offering project management outsourcing or co-sourcing for updating the wireless architecture of an entire campus.
Setup and Support Remote Workforce VoIP
Configuration Work at Home VoIP
Progent can assist small and medium-size organizations to set up IP voice technology to give their telecommuters the benefit of virtual extensions of the corporate phone network.
Navision Design and Installation
Solomon Consulting
Progent can give you access to experts who can modify your Microsoft Dynamics ERP, MRP, and financial system packages to meet your unique company requirements. Progent’s Microsoft support experts offer experience in Microsoft Dynamics Microsoft Axapta, Microsoft Dynamics Microsoft Navision, Microsoft Dynamics SL 6.5 Accounting Software, and Microsoft Business Solutions Retail Management System. Progent also offers expert e-Commerce integration support for secure, corporate-wide resource sharing plus integration with CRM packages.
Microsoft Teams with Microsoft 365 Services
Microsoft Teams and Cisco UC Consultant
Progent can assist your business to design a migration to Microsoft Teams from Skype for Business Online and configure, administer, and troubleshoot a cloud or mixed deployment of Microsoft Teams. Progent can assist you to integrate Teams with Microsoft 365 apps, Exchange, SharePoint Online, and your phone infrastructure.
24 Hour Technical Support Services Redundant Network
CCIE Expert Certified Zero Downtime Internet Network Specialists
Progent's Cisco-certified network engineers can show you how to build an affordable, 24x7 Internet connection solution that can deliver 24x7 Internet connectivity via a broad range of high availability Internet network products and services including high availability BGP, automatic fail-over, and multiple ISPs. Progent offers Cisco Certified Internetwork Expert professionals to show you how to apply the latest techniques for fault tolerant Internet connectivity to create an affordable, completely redundant Internet interface with automatic failover and other features to deliver zero-downtime Internet connections.
24-7 Network Specialist Midsized Business
Mid-sized Company Small Business IT Consulting Firm
Progent offers technical services for medium size businesses with 100 to 250 network clients. The mid-size company or office has traditionally been an underserved part of the market for network consulting services. The cost structures and support access practices of large outside support firms make them too expensive for the typical small business or small medium business (SMB), which commonly relies on a modest information technology budget with which to maintain an information network whose complexity and sophistication are often similar to the information systems of far bigger enterprises. Progent's support delivery model, which takes full advantage of online support, virtual office infrastructure and proactive server monitoring, dramatically reduces the IT support costs of an SMB while offering the small company with enterprise-level service from professional, IT experts knowledgeable in a broad range of midsized business network solutions. If your medium size company or small business is looking for levels of IT support needed for a mid-size office without budgeting big-company prices, you need Progent.
Meraki MR34 Access Point Consultants
Meraki Wave 2 AP Technical Consultant
Progent's Meraki wireless access point consultants offer online and on-premises support services to help businesses of any size to design, install, manage, upgrade or repair Wi-Fi networks that include Cisco Meraki APs. Progent can help your business to configure and manage Cisco's Meraki-based wireless networks for environments that can range from a teleworker's home or a remote office all the way to a campus or a nationwide enterprise. Progent can also assist you to configure other Cisco products including Catalyst and Nexus switches, ASR routers and firewalls to build a cohesive network infrastructure that provides identical connectivity, performance, security compliance, manageability and availability for wired and Wi-Fi clients irrespective of their location or computing device.
Microsoft Windows 10 Migration Online Help
Online Support Services Windows 10 Business Store Portal
Progent's Microsoft-certified consulting experts can assist organizations of any size to evaluate Windows 10 or to upgrade to Windows 10 from an older release of Microsoft Windows. Online and on-premises assessment and migration services for Microsoft Windows 10 provided by Progent include Return on Investment analysis, project coordination, application and driver compatibility testing, pilot systems, virtualization strategies, Cloud integration, mobile management, telecommuter access, security and compliance, streamlined provisioning and management, network optimization, Wi-Fi support, business continuity planning, custom training for IT support staff and end users, and ongoing technical help.
Hyper-V 3.0 Virtual Specialists
Technology Consulting Services Microsoft Hyper-V 3.0 Virtual Machines
Progent's certified professionals can assist you to evaluate the potential advantages of Hyper-V-powered server virtualization for your company, perform test installations to validate Hyper-V's operation with your line-of-business applications, evaluate your network and server infrastructure for smooth performance with virtual server technology, help you in upgrading to Windows Server 2008 and setting up Windows Hyper-V, train your network management staff to monitor and administer Hyper-V, provide world-class consulting help for enhancing the security of your virtual machines, design and test disaster recovery procedures that optimize network uptime, and provide continuing consulting and maintenance including affordable remote troubleshooting and turn-key Help Desk services.
24-7 Extended Help Desk Consulting
IT Consultant Extended Call Center
Progent's Microsoft and Cisco authorized experts offer several ways to help medium-size and large organizations develop a cost-effective and productive internal Network Support Help Desk Call Center. Progent's consulting services include ROI analysis, process study and enhancement, executive reporting, training of internal personnel, and documentation of processes. Progent's Software Evaluation and Deployment Support Services help organizations sift through the numerous top level Help Desk software packages on the market and determine what products may be excessively expensive, miss key capabilities, or align badly with your organization's business goals. Progent also provides temporary staffing for organizations who want to reinforce their internal Help Desk team for special projects or to fill in for absent or indisposed workers.
Server Monitoring Support and Help
Network Monitoring Computer Consulting
Remote continuous monitoring, proactive alarms, and periodic analytical reporting are vital to preserving the health of your IT system and eliminating unnecessary and costly disruptions. Remote Monitoring and Management technology has advanced to the point that companies of any size can get a degree of network stability that was previously reserved for large enterprises. Progent can provide several RMM solutions delivered as low-cost services created to help you to detect and fix a an array of IT network problems before they can impact productivity.
At Home Employees Video Conferencing Computer Consultants
Telecommuter Video Conferencing Computer Consulting
Progent can assist small and mid-size companies to configure and debug conferencing solutions to enable their at-home workforce to collaborate efficiently with fellow workers and clients.
SCCM Site Hierarchy Specialists
Configuration Manager Integration
Configuration Manager automates software provisioning at scale, streamlines security and compliance settings control, keeps track of network resources, protects against company data leakage, performs network health monitoring, enables secure self service, and delivers a common control mechanism for administering mixed-operating system networks based on on-prem, cloud, or hybrid deployment topologies. Progent's Microsoft-certified SCCM consulting team and Microsoft Azure cloud specialists can help your organization with any facet of designing, installing, using and repairing a System Center Configuration Manager deployment for local, cloud, or hybrid networks.
Comprehensive Event Management Technology Consulting Services
Microsoft System Center Operations Manager Online Consulting
Progent's Microsoft-certified consultants have more than a decade of background designing, deploying, enhancing and fixing SCOM environments and can provide companies of any size expert online or onsite consulting support for System Center 2012 Operations Manager. Progent can assist you to design a topology for Microsoft SCOM 2012 servers that provides the performance and availability required to monitor your datacenter effectively, whether your datacenters are onsite, in the cloud, or a hybrid environment. Progent's SCOM consultants can also help you to install and set up System Center 2012 Operations Manager management packs based on industry best practices for monitoring network fabric as well as Microsoft and 3rd-party apps and services. Also, Progent can deliver responsive remote or onsite technical support to assist you to remediate critical issues uncovered by System Center 2012 Operations Manager.
24x7 Network Network Consultants
Engineer MOM 2007
Even if your company has a small computer support staff and a modest IT budget, your information network can still feature the same high availability and responsiveness that once required a large internal support group. Progent's 24x7 Network Support Services for small businesses combine the expertise of skilled Microsoft-certified and Cisco-certified IT consultants, the most recent system management products for 24x7 monitoring and alerts, and cost-effective support programs such as a help desk call center to keep your vital business applications and servers up and running.
XenApp Application Virtualization Consultants
Citrix XenApp Windows Application Delivery Consultants
Progent's Citrix-certified experts can assist you to design, install, administer, and support a virtual application delivery solution built on XenApp. Progent's Cisco-certified CCIE network consultants can help you optimize your infrastructure for distributing server and client-side applications, and Progent's datacenter support consultants can help you to manage and support a remote datacenter that offers high uptime, enhanced security, and fast recovery.
Consult QTS/Herakles Internet Data Center
QTS/Herakles Internet Data Center Consultant Services
The QTS (formerly Herakles) Colocation Center is situated in the earthquake-neutral Natomas area of Sacramento, CA. If you are currently utilizing the QTS Sacramento data center as a colocation site or if your business is planning on moving your primary or disaster recovery system to Herakles/QTS, Progent can provide a range of affordable services such as data center relocation, system deployment and updates, network optimization, comprehensive project management services, virtual server configuration, remote monitoring, centralized system management, application programming, disaster recovery planning, data security evaluation, and the support of the Progent Test Lab.
Colbolt Linux Information Technology Consulting
Suse Linux Technical Support Services
Progent's Linux support experts offer small companies and developers assistance with administering and maintaining Linux systems that run with Microsoft-based technology. Progent offers your organization access to Linux consultants, support professionals premier by Microsoft and Cisco, and security experts with CISM certification. This broad array of experience offers you a convenient single consulting firm to show you how to create and maintain a protected and robust mixed-platform connectivity and communications infrastructure that supports Linux and Microsoft interoperability by integrating Windows with leading Linux variations such as RedHat, SUSE Linux, CentOS Linux, Ubuntu, PCLinuxOS, fedora Linux, Gentoo, Mandrake/Mandriva, Debian-GNU, and Slackware Linux.
iPhone LDAP Computer Consulting
Configuration iPhone and Barracuda integration
Progent offers affordable remote assistance to help your business to design, deploy, and fix any facet of your iPhone and iPad and Windows integration efforts and is available for short-term jobs to help you get past occasional technical bottlenecks or major engagements to help you finish large-scale initiatives on schedule and within budget. Progent has expertise in on-premises, cloud-centric, or hybrid networks and can help you create or support a resilient, secure and efficient network infrastructure that is best suited to your computing model. Progent can also provide remote or onsite training to help manage and use your iOS devices in a secure, team-oriented ecosystem that maximizes the business value of your IT system.
Exchange Upgrade Services
Microsoft Exchange Server Upgrade Specialists
Progent's Microsoft and Cisco-certified network engineers can assist you to determine the value of Exchange Server 2010 for your company and can assist your IT staff to plan and carry out an efficient migration to Microsoft Exchange Server 2010 from Exchange Server 2003 or Microsoft Exchange Server 2007 that will offer fast payback by improving your workers' efficiency, lowering the expense of hardware and service, simplifying administration, and consolidating your vital communications technologies.
Remote Server Management Computer Engineer
Remote Server Management Network Consulting
ProSight LAN Watch is Progent’s server and endpoint remote monitoring service that incorporates advanced remote monitoring and management (RMM) techniques to keep your network running efficiently by tracking the state of critical assets that power your IT network. When ProSight LAN Watch detects an issue, an alarm is sent immediately to your specified IT staff and your assigned Progent engineering consultant so any potential issues can be addressed before they have a chance to disrupt productivity.
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