Consulting Support for BlackBerry Environments
BlackBerry ConsultantsBlackBerry mobile PDAs were at one time one of the most popular products for achieving anytime-anywhere access to email, scheduling, web-based applications, and other vital business data. Progent offers Des Moines, Iowa businesses the expertise of BlackBerry-premier professionals who can help businesses to manage existing BlackBerry deployments or migrate smoothly to a current mobile platform.

As the complexity of small business networks has increased, and as the demand for enterprise-class security, dependability, and disaster recovery has grown to be the standard for organizations of all sizes, effective integration and support of RIM BlackBerry solutions has grown more difficult. To deal with areas such as security, disaster recovery, and synchronization of BlackBerry handhelds with a variety of email servers and company databases, small organizations frequently resort to external support professionals who specialize in RIM BlackBerry installation and troubleshooting.

Progent offers the services of BlackBerry-certified consultants who can assist small organizations to plan, administer, and troubleshoot BlackBerry solutions economically and effectively, dispensing with the need for an internal BlackBerry technology specialist and lowering the expense and stress of supporting wireless workers. Progent's BlackBerry specialists have in-depth backgrounds working with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISSP and CISM-certified network security specialists. This range of experience, coupled with Progent's proven remote support model, gives small businesses an economical alternative for incorporating RIM BlackBerry technology productively into their IT network.

Progent's engineers can help your company with SQL Server 2016 integration support, Microsoft SQL 2014 deployment and Exchange Server setup so that your database and messaging infrastructure work optimally with BlackBerry BES Server. Progent can also show you how to upgrade from older releases of BlackBerry and Microsoft software, configure easy-to-use management utilities to enable you to track and control BlackBerry devices across your business, recommend security policies that are right for your business, develop custom wireless applications, and make sure that your IT network infrastructure is properly designed to handle your BlackBerry users. In addition, Progent's disaster recovery specialists can help ensure that your BlackBerry data is incorporated in your regular backup procedures in order that it can be recovered quickly and thoroughly.

Midwest Contact Information:
Progent offers consulting services and onsite technical support throughout the Mid-West.

Onsite IT Consulting
Progent locations in Midwest

City Address Phone Link
Des Moines 309 Court Avenue, Suite 200
Des Moines, IA 50309
United States
(515) 985-0700 Des Moines Network Support Services
Lincoln 151 N. 8th Street
Lincoln, NE 68508
United States
(402) 817-1222 Lincoln Network Support Services
Omaha 950 S 10th Street
Omaha, NE 68108
United States
(402) 702-0010 Omaha Network Support Services

Technical Help for BlackBerry Enterprise Server
BlackBerry Enterprise Server (BES) streamlines administration and maintenance of RIM BlackBerry wireless handsets, offering a centralized platform for handling critical tasks such as device installation, updates, and deactivation while also providing a strong foundation for data protection and high availability. BlackBerry BES Server delivers seamless integration between Exchange Server, Groupwise, or Domino messaging platforms and BlackBerry handsets and supports remote synchronization.

BlackBerry BES Server Integration Assistance

BlackBerry Enterprise Server provides a variety of data protection options beginning with advanced data encryption of information transmitted between a BlackBerry smartphone and BES Server based on Advanced Encryption Standard or Triple DES. BlackBerry BES Server also allows great flexibility in selecting degrees of protection to meet the specific requirements of your network. Progent's BlackBerry certified engineers can help your company to select powerful security functions and activate them remotely. Examples of these over-the-air selectable security features are:

  • Disable a BlackBerry smartphone
  • Wipe information from a misplaced or stolen BlackBerry smartphone
  • Lock out Bluetooth
  • Activate built-in protection against malicious attacks

BlackBerry BES Server also provides flexibility in determining ways to prevent mobile users from installing or running unsafe or unauthorized code. Progent can assist you to select blocking processes like:

  • List exactly which programs are permitted on the device
  • Block third-party software from using persistent storage on the smartphone
  • Determine which resources third-party programs can access on the BlackBerry device
  • Restrict the types of connections external programs running on the BlackBerry smartphone can initialize
  • Prevent all external programs from being installed or executed on the BlackBerry smartphone

Some Ways That Progent Can Assist Your Business to Manage and Support Your BlackBerry Environment
Progent can provide a seasoned BlackBerry support who has earned accreditations from Research in Motion in all key aspects of BlackBerry integration. Progent's BlackBerry support services span areas from resolving synchronization issues to architecting mobile workforce solutions built around BlackBerry BES Server. These BlackBerry certifications and their respective skill sets include:

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer HelpProgent offers the services of a BlackBerry Certified Solution Designer to assist you to plan, deploy, test, repair, and document a mobile wireless environment built on the integration of the BlackBerry Enterprise Solution, Microsoft Exchange, and Microsoft Active Directory. Progent's world-class engineering services for BlackBerry include business and network requirements analysis, system design, installation planning and execution, performance tuning, configuration of a fault-tolerant environment, data backup and business recovery planning, and system-wide security engineering.

Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to define your functional goals and to create a wireless solution that meets your IT budget and supports your business strategy. Progent can clarify the impact of your organizational policies on the configuration of a BlackBerry Enterprise Solution, assess your existing connectivity infrastructure's suitability to support a BlackBerry Enterprise Server, help your organization to determine which administration model and physical components meet your needs, and analyze your messaging system configuration. Progent can also help you understand the performance impact that the BlackBerry Enterprise Server, SQL SQL Server, and Exchange Server have on each other so you can arrive at informed decisions about options for software versions, server hardware and storage, network architecture, and application configuration.

To optimize system protection, Progent's BlackBerry expert can assist your company to select and activate appropriate security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISA and CISM-premier security specialists to perform network-wide security vulnerability and compliance validation and recommend enhancements to accommodate your BlackBerry solution.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers advanced skills for installing, managing, tracking, and maintaining one or several BlackBerry Enterprise Servers in a messaging system powered by Exchange. Progent's BlackBerry engineer offers expertise in key technologies associated with BlackBerry integration including the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database architecture, Outlook, firewalls, proxy servers, MAPI, and network policies. Progent can assist you to add and remove BlackBerry device users on Microsoft Exchange and Active Directory, configure, track, and manage BlackBerry BES Server, administer BlackBerry handhelds and client accounts, archive and support storage groups, configure permissions, set up the MDS and Instant Messaging, install access control lists, manage Microsoft Exchange Server data flow, create, edit, and assign wireless LAN and VPN configurations, implement SNMP traps, and generate reports based on SNMP data.

Progent's BlackBerry-certified consultant can help you with your BlackBerry technology in a variety of settings that can include Microsoft Windows 2K, 2003 or 2008 platforms, Windows XP, Windows Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to utilize tools such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.

Contact Progent for Help from a RIM BlackBerry-Certified Expert
If you wish to get in touch with Progent about consulting help for BlackBerry wireless solutions, call 1-800-993-9400 or visit Contact Progent.

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