Consulting and Technical Support for BlackBerry Solutions
BlackBerry Consulting ServicesBlackBerry wireless PDAs were once one of the most successful products for maintaining anytime-anywhere connectivity to email, scheduling, web programs, and other vital business information. Progent offers Des Moines, Iowa companies support from BlackBerry-certified experts who can help organizations to manage their BlackBerry deployments or migrate efficiently to a current smartphone solution.

As the complexity of small business networks has increased, and as the demand for world-class protection, dependability, and recoverability has grown to be the standard for organizations of all sizes, successful deployment and support of BlackBerry technology has become more challenging. To handle areas such as security, disaster recovery, and synchronization of BlackBerry PDAs with a variety of messaging servers and corporate databases, small businesses often turn to outside consulting firms who offer expertise in RIM BlackBerry installation and maintenance.

Progent can provide the services of BlackBerry-certified engineers who can assist small businesses to design, administer, and troubleshoot BlackBerry-based solutions affordably and effectively, eliminating the need for an internal BlackBerry technology expert and lowering the cost and hassle of maintaining wireless workers. Progent's BlackBerry engineers have extensive experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISA and GIAC-certified security professionals. This breadth of knowledge, coupled with Progent's proven remote support capabilities, gives small companies an economical alternative for integrating RIM BlackBerry technology seamlessly into their information system.

Progent's engineers can assist you with SQL Server 2016 integration and development support, Microsoft SQL Server 2014 configuration and Exchange setup so that your database and messaging infrastructure work efficiently with BlackBerry Enterprise Server. Progent can also help you to upgrade from previous releases of BlackBerry and Microsoft software, configure easy-to-use management utilities to help you monitor and control BlackBerry devices throughout your company, recommend security policies that make sense for your company, customize mobile applications, and ensure that your IT network architecture is properly configured to handle your BlackBerry users. Also, Progent's business continuity consultants can help make sure that your BlackBerry information is included in your scheduled backup procedures so that it can be recovered quickly and safely.

Midwest Contact Information:
Progent offers consulting services and onsite technical support throughout the Mid-West.

Onsite IT Consulting
Progent locations in Midwest

City Address Phone Link
Des Moines 309 Court Avenue, Suite 200
Des Moines, IA 50309
United States
(515) 985-0700 Des Moines Network Support Services
Lincoln 151 N. 8th Street
Lincoln, NE 68508
United States
(402) 817-1222 Lincoln Network Support Services
Omaha 950 S 10th Street
Omaha, NE 68108
United States
(402) 702-0010 Omaha Network Support Services


BlackBerry Enterprise Server (BES) Consulting and Technical Help
The BlackBerry Enterprise Server offers companies a single and safe mechanism for incorporating BlackBerry smartphones into their email, collaboration, and software application infrastructure. BlackBerry Enterprise Server (BES) allows wireless BlackBerry users to connect to Microsoft Exchange Server, Lotus, or Groupwise messaging and to synchronize BlackBerry smartphones with PC desktops to achieve consistent information for collaborative programs such a schedules, address books, tasks, instant messaging, and custom business programs. Due to BlackBerry Enterprise Server (BES) integration with Exchange Server, mobile workers with BlackBerry smartphones have push-based access to Exchange messages and to instant messaging-enabled software via Microsoft Communications Server and Microsoft Lync Server 2010 support.

BlackBerry BES Server Consulting Support

Progent's BlackBerry-premier engineers can show you how to plan, configure, and troubleshoot BlackBerry Enterprise Server so that you maximize the efficiency of BlackBerry clients, simplify the management of a BlackBerry solution, and lower the cost of maintaining a mobile workforce.

Expert BlackBerry Technical Support Offered Online from Progent
Progent's certified RIM BlackBerry support specialists are available by phone to provide prompt assistance to businesses in the Des Moines region or throughout Iowa. Progent's seasoned remote consulting team has helped IT organizations resolve network problems and cut support costs in each state in the country and built a substantial base of satisfied customers. (See Progent's customer testimonials.)

Progent can provide remote consulting support for a broad selection of issues associated with BlackBerry software and devices including wireless synchronization, integration with Exchange, setting up BlackBerry Enterprise Server, and strengthening mobile security. Important BlackBerry credentials earned by Progent's support experts include:

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer Consulting FirmProgent can provide the support of a BlackBerry Certified Solution Designer to help you to plan, deploy, validate, troubleshoot, and document a mobile wireless solution based upon the integration of the BlackBerry Enterprise Solution, Exchange, and Microsoft Active Directory. Progent's advanced consulting support services for BlackBerry technology include business and technology requirements analysis, solution design, installation strategy and execution, performance tuning, design of a fault-tolerant architecture, data backup and business recovery planning, and security infrastructure design.

Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to define your technical objectives and to design a mobile wireless solution that fits within your IT budget and aligns with your business strategy. Progent can explain the implications of your organizational processes on the configuration of a BlackBerry Enterprise Solution, evaluate your current connectivity infrastructure's suitability to support a BlackBerry Enterprise Server, assist you to decide which management approach and physical components meet your requirements, and evaluate your messaging system configuration. Progent can also explain the performance implications that the BlackBerry BES Server, Microsoft SQL Server, and Exchange Server have on each other so you can arrive at informed choices about options for software editions, server hardware and mass storage, network architecture, and application configuration.

To optimize system protection, Progent's BlackBerry-certified consultant can assist your company to select and activate sensible security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISA and CISM-certified security engineers to run network-wide security vulnerability and compliance validation and suggest enhancements to account for your BlackBerry environment.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has advanced knowledge for deploying, administering, tracking, and maintaining one or multiple BlackBerry Enterprise Servers in an email environment powered by Exchange Server. Progent's BlackBerry-certified consultant offers expertise in key areas related to BlackBerry management including the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database structure, Microsoft Outlook, firewalls, proxy servers, TCP/IP, and network policies and scheduling. Progent can help you to add and delete BlackBerry smartphone clients on Exchange and Windows Active Directory, configure, track, and manage BlackBerry Enterprise Server, administer BlackBerry devices and user accounts, back up and maintain storage groups, configure permissions, install the MDS and IM, install access control lists, manage Exchange Server data flow, create, edit, and apply wireless LAN and VPN configuration sets, set up SNMP traps for alerts, and generate reports based on SNMP data.

Progent's BlackBerry-certified expert can help you with your BlackBerry technology in a number of settings such as Microsoft Windows 2000, 2003 or 2008 platforms, Windows XP, Windows Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition help you to use tools such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Performance Calculator and BlackBerry MDS Runtime.

Call or Email Progent for Assistance from a BlackBerry-Qualified Specialist
To ask Progent about consulting help for BlackBerry wireless solutions, phone 1-800-993-9400 or visit Contact Progent.



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    Progent's Cisco Security/VPN professionals and CCIE and CCNP certified support staff can help your small or mid-size business deploy and support Cisco's security and VPN products such as routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco VPN solutions include both off-site access and site-to-site VPNs with Cisco IOS Software and Advanced Integrated Module hardware encryption cards, and hardware appliances, such as a VPN concentrator, router, Cisco PIX Firewall, or dedicated VPN server for dial-up services. Cisco VPN products are simple to administer and offer the versatility to evolve with your growing business requirements. Progent's Cisco-Certified network experts are familiar with Cisco's complete family of products aimed at eliminating information pilfering, virus and worm assaults, Denial of Service attacks, and other security risks to your information system. Progent can show you how to deploy Cisco technology to get safe connectivity, intrusion protection, and comprehensive Identity services based on Cisco ACS using RADIUS security and TACACS to create a central user access control foundation for user authentication, permissions, and tracking from an easy-to-use Web interface.

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    Progent's Duo managed services utilize Cisco's Duo technology to protect against stolen passwords through the use of two-factor authentication. Duo enables one-tap identity verification with iOS, Android, and other personal devices.

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