Consulting Support Services for BlackBerry Solutions
BlackBerry Consulting ServicesBlackBerry wireless smartphones were once among the most successful solutions for achieving anytime-anywhere access to messaging, calendars, web programs, and other vital business data. Progent offers Des Moines, Iowa businesses the services of BlackBerry-certified consultants who can assist companies to manage existing BlackBerry environments or transition efficiently to a more popular smartphone solution.

As the sophistication of small business IT technology has increased, and as the need for enterprise-class protection, reliability, and disaster recovery has become the standard for companies of all sizes, successful integration and maintenance of RIM BlackBerry technology has grown increasingly difficult. To deal with issues like data protection, business continuity, and synchronization of BlackBerry PDAs with a variety of messaging servers and corporate databases, small businesses often resort to external support professionals who offer expertise in RIM BlackBerry installation and troubleshooting.

Progent offers the expertise of BlackBerry-certified engineers who can help small businesses to design, administer, and repair BlackBerry solutions affordably and efficiently, dispensing with the necessity for an in-house BlackBerry technology expert and lowering the expense and stress of maintaining wireless workers. Progent's BlackBerry specialists have extensive experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISSP and GIAC-certified security specialists. This range of knowledge, combined with Progent's proven online support capabilities, gives small businesses an affordable solution for integrating BlackBerry technology seamlessly into their IT network.

Progent's experts can help you with SQL Server 2016 integration and development support, Microsoft SQL Server 2014 deployment and Exchange Server setup so that your database and messaging infrastructure operate optimally with BlackBerry BES Server. Progent can also help you to upgrade from previous versions of BlackBerry and Microsoft software, set up easy-to-use administration tools to help you track and support BlackBerry devices across your business, define security policies that are right for your company, develop custom mobile applications, and ensure that your network architecture is properly configured to accommodate your BlackBerry clients. Also, Progent's disaster recovery consultants can help make sure that your BlackBerry information is incorporated in your regular backup procedures so that it can be restored quickly and thoroughly.

Integration Help for BlackBerry Enterprise Server
Research in Motion's advanced solution for administering big collections of BlackBerry smartphones is the BlackBerry Enterprise Server (BES). This powerful tool allows Microsoft Exchange Server, Lotus, or Novell GroupWise clients to send and receive emails that are encrypted in wireless transit to ensure maximum data protection. BES Server also simplifies a wide selection of critical administrative tasks that span from BlackBerry deployment and updates to mobile security and fault tolerance.

RIM BlackBerry Enterprise Server Integration Assistance

Progent's BlackBerry-certified consultants can assist you to utilize BlackBerry BES Server to do basic tasks such as:

  • Deploy and manage applications
  • Plan smartphone, program, and policy updates
  • Upgrade BlackBerry smartphone firmware wirelessly
  • Control client configurations with BlackBerry's extensive library of IT policies

Progent's BlackBerry-certified consultants can also help your company to use BlackBerry Enterprise Server to perform important tasks not supported by the less advanced BlackBerry BES Server Express. These procedures include:

  • Set up and support BES Server's fault-tolerant architecture using virtualization
  • Install BlackBerry smartphones remotely
  • Establish custom management roles
  • Automatically track and analyze the overall health of your BlackBerry solution

Progent's Online BlackBerry-certified Consulting Services is Fast and Economical
For companies in Des Moines, Iowa who need fast and economical help from a qualified RIM BlackBerry consultant, Progent delivers effective remote help from a seasoned network support team who have provided IT solutions to companies in each state in the U.S. (Refer to Progent's customer testimonials.)

Online consulting services eliminates travel costs and allows consultants to resolve technical issues rapidly, so you minimize wasted productivity. Progent's BlackBerry consultants have earned certifications in all BlackBerry solutions and can provide expert support in fields such as fixing synchronization problems, setting up BlackBerry BES Server, and creating a protected, high-availability system architecture for RIM BlackBerry users. Credentials earned and practice areas mastered by Progent's BlackBerry experts include:

BlackBerry Certified Support Specialist
RIM BlackBerry HelpA Progent BlackBerry Certified Support Specialist can help you to carry out common technical functions such as configuring BlackBerry smartphones and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, selecting account configurations, setting up messaging filters and auto-signature, editing user accounts, upgrading BlackBerry smartphones, sending service books, and configuring BlackBerry Desktop Manager to run with your company messaging solution. Progent's certified experts can in addition help your company to resolve a broad array of problems associated with synchronization, device detection, messaging consistency, web access, wireless connectivity, Instant Messaging, PC application configuration, and BlackBerry Desktop Redirector.

As a leader in providing nationwide online consulting services for small business networks, Progent offers responsive and economical contact with a BlackBerry Certified Support Specialist. Progent's remote consulting expertise keeps your mobile technical support expenses low and, by dealing with problems quickly, optimizes the efficiency of your BlackBerry smartphone users.

BlackBerry Certified Server Support Specialist
Blackberry EngineersProgent's BlackBerry Certified Server Support Specialist can provide the skills needed to install and support the BlackBerry Enterprise Server in a Microsoft Exchange Server environment. Progent's BlackBerry specialist can help you to utilize tools like BlackBerry Administration Service, the BlackBerry Technical Solution Center, and BlackBerry Utilities to run important tasks including resolving enterprise activation issues, adding and removing BlackBerry smartphone clients, activating passwords, configuring wireless program loading and configuration, implementing and troubleshooting the BlackBerry Smart Card Reader, and setting up backup and recovery processes.

Progent's BlackBerry-certified consultants can also help you to operate management software like the BlackBerry Administration Service for role-based management, resolving file attachment and data flow issues, and utilizing WiFi for enterprise activation. In addition, Progent can help you understand the role of operational policies in the BlackBerry BES system and help you to define and implement appropriate security configurations.

Progent's certified Microsoft Exchange Server engineers can work with Progent's BlackBerry Certified Server Support Specialist to assist your company to optimize your existing Microsoft Exchange infrastructure for operating smoothly with BlackBerry Enterprise Server or move your BlackBerry solution to the most recent edition of Microsoft Exchange Server.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has advanced skills for installing, managing, monitoring, and troubleshooting one or multiple BlackBerry BES Servers in an email environment powered by Exchange Server. Progent's BlackBerry-certified engineer has support skills in key technologies related to BlackBerry integration including the BlackBerry Enterprise Solution, Microsoft Windows permissions, database structure, Outlook, firewalls, proxy servers, TCP/IP, and IT policies and scheduling. Progent can assist you to install and remove BlackBerry smartphone users on Microsoft Exchange Server and Active Directory, set up, monitor, and administer BlackBerry BES Server, manage BlackBerry handhelds and user accounts, back up and manage storage groups, configure permissions, set up the Mobile Data System (MDS) and IM, implement push and pull access control lists, control Exchange Server data flow, generate, edit, and assign wireless LAN and Virtual Private Network configurations, set up SNMP traps for alerts, and generate management reports based on SNMP data.

Progent's BlackBerry consultant can help you with your BlackBerry solution in a number of environments such as Windows 2K, 2003 or 2008 Servers, Microsoft Windows XP, Windows Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also show you how to to utilize utilities such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and SNMP.

Call or Email Progent to Get Support from a BlackBerry-Certified Professional
In order to ask Progent about consulting expertise for BlackBerry mobile wireless solutions, phone 1-800-993-9400 or visit Contact Progent.