Consulting and Technical Support Services for BlackBerry Solutions
BlackBerry SupportBlackBerry mobile PDAs were at one time one of the most successful products for maintaining location-independent connectivity to messaging, scheduling, web programs, and other vital business information. Progent offers Des Moines, Iowa businesses the services of BlackBerry-premier consultants who can assist organizations to manage their BlackBerry deployments or transition efficiently to a more popular smartphone platform.

As the complexity of small business IT technology has expanded, and as the need for enterprise-class security, dependability, and recoverability has grown to be the norm for companies of all sizes, effective integration and support of RIM BlackBerry technology has become increasingly challenging. To address issues such as data protection, business continuity, and synchronization of BlackBerry handhelds with diverse email systems and corporate databases, small businesses often turn to external support firms who specialize in BlackBerry installation and maintenance.

Progent offers the services of BlackBerry-premier consultants who can help small businesses to plan, administer, and troubleshoot BlackBerry-based solutions economically and efficiently, doing away with the necessity for an in-house BlackBerry solutions specialist and lowering the cost and stress of supporting wireless workers. Progent's BlackBerry technology engineers have in-depth experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISM and CISA-certified network security specialists. This range of knowledge, coupled with Progent's efficient online support capabilities, gives small businesses an economical solution for integrating RIM BlackBerry products seamlessly into their IT network.

Progent's consultants can assist your company with SQL Server 2016 integration support, Microsoft SQL Server 2014 configuration and Exchange Server 2016 setup so that your data and messaging infrastructure function efficiently with BlackBerry BES Server. Progent can also assist you to upgrade from older releases of BlackBerry and Microsoft software, configure streamlined management utilities to enable you to monitor and support BlackBerry devices throughout your company, recommend security policies that are right for your business, customize wireless software, and ensure that your network infrastructure is properly designed to handle your BlackBerry clients. In addition, Progent's business continuity consultants can help make sure that your BlackBerry information is included in your scheduled backup procedures in order that it can be recovered rapidly and safely.

Midwest Contact Information:
Progent offers consulting services and onsite technical support throughout the Mid-West.

Onsite IT Consulting
Progent locations in Midwest

City Address Phone Link
Des Moines 309 Court Avenue, Suite 200
Des Moines, IA 50309
United States
(515) 985-0700 Des Moines Network Support Services
Lincoln 151 N. 8th Street
Lincoln, NE 68508
United States
(402) 817-1222 Lincoln Network Support Services
Omaha 950 S 10th Street
Omaha, NE 68108
United States
(402) 702-0010 Omaha Network Support Services


BlackBerry Enterprise Server (BES) Consulting Help
The BlackBerry BES Server offers businesses a single and secure mechanism for integrating BlackBerry wireless devices into their email, collaboration, and software application environment. BlackBerry Enterprise Server (BES) enables wireless BlackBerry clients to access Microsoft Exchange, IBM Lotus Domino, or Novell GroupWise messaging and to synchronize BlackBerry smartphones with workstations to ensure data consistency for collaborative programs such a calendars, address books, tasks, instant messaging, and specialized business programs. Due to BlackBerry Enterprise Server (BES) support for Exchange Server, users with BlackBerry smartphones can have push-based access to Exchange messages and to IM-aware software through Microsoft Live Communications Server and Microsoft Lync Server integration.

BlackBerry Enterprise Server Support

Progent's BlackBerry-certified consultants can help you plan, configure, and maintain BlackBerry BES Server so you can maximize the productivity of BlackBerry clients, simplify the administration of a BlackBerry solution, and reduce the cost of maintaining a mobile workforce.

Expert RIM BlackBerry Technical Support Offered Online from Progent
Progent's authorized BlackBerry support specialists are accessible remotely to provide prompt assistance to companies in the Des Moines region or throughout Iowa. Progent's experienced remote consulting team has helped IT organizations solve computer issues and cut IT service costs in each state in the U.S. and established a large base of loyal customers. (See Progent's client testimonials.)

Progent offers online consulting support for a wide array of technologies associated with RIM BlackBerry software and devices such as synchronization, configuration with Microsoft Exchange, managing BlackBerry Enterprise Server, and improving wireless security. Important RIM BlackBerry certifications earned by Progent's support professionals include:

BlackBerry Certified Support Specialist
Blackberry ConsultingA Progent BlackBerry Certified Support Specialist can help your company to perform common support operations including configuring BlackBerry handsets and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, choosing account configurations, launching messaging filters and auto-signature, changing user accounts, upgrading BlackBerry handsets, transmitting service books, and installing BlackBerry Desktop Manager to work with your company email solution. Progent's seasoned experts can also help your company to troubleshoot a wide array of problems associated with synchronization, handset recognition, messaging reconciliation, web access, wireless connectivity, IM, workstation application installation, and Desktop Redirector.

As a leader in delivering nationwide remote consulting services for small office IT networks, Progent can provide fast and affordable access to a BlackBerry Certified Support Specialist. Progent's remote consulting expertise keeps your BlackBerry support costs low and, by resolving issues quickly, maximizes the output of your BlackBerry clients.

BlackBerry Certified Server Support Specialist
Blackberry Consulting ServicesProgent's BlackBerry Certified Server Support Specialist can provide the skills required to configure and troubleshoot the BlackBerry BES Server in a Microsoft Exchange Server environment. Progent's BlackBerry-certified specialist can show you how to utilize resources such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center, and BESMon to perform important procedures including resolving enterprise activation issues, adding and deleting BlackBerry device users, setting activation passwords, configuring over-the-air program loading and setup, implementing and troubleshooting the BlackBerry Smart Card Reader, and configuring backup and restore mechanisms.

Progent's BlackBerry consultants can also help you to use management software such as the BlackBerry Administration Service for role-based administration, troubleshooting attachment and data flow problems, and using WiFi for enterprise activation. In addition, Progent can help you understand the function of operational policies in the BlackBerry BES environment and assist your company to define and install sensible security configurations.

Progent's certified Microsoft Exchange Server consultants can work with Progent's BlackBerry Certified Server Support Specialist to help your company to enhance your current Exchange Server architecture for working in conjunction with BlackBerry BES Server or migrate your BlackBerry solution to the most recent version of Microsoft Exchange Server.

Contact Progent for Help from a RIM BlackBerry-Certified Consultant
In order to get in touch with Progent about engineering assistance for BlackBerry wireless integration, call 1-800-993-9400 or visit Contact Progent.



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