Consulting and Technical Support for BlackBerry Technology
RIM BlackBerry ConsultantsBlackBerry wireless smartphones were at one time one of the most successful products for maintaining anytime-anywhere access to email, calendars, web programs, and other vital business data. Progent offers Des Moines, Iowa businesses the expertise of BlackBerry-premier experts who can help companies to manage existing BlackBerry deployments or migrate smoothly to a current smartphone platform.

As the sophistication of small business networks has expanded, and as the need for enterprise-class protection, dependability, and disaster recovery has become the norm for businesses of any size, effective deployment and support of BlackBerry solutions has become more difficult. To deal with areas such as security, disaster recovery, and synchronization of BlackBerry handhelds with diverse email servers and shared databases, small businesses often turn to external consulting professionals who specialize in BlackBerry integration and troubleshooting.

Progent offers the expertise of BlackBerry-certified engineers who can assist small businesses to plan, administer, and repair BlackBerry solutions economically and efficiently, doing away with the requirement for an internal BlackBerry solutions specialist and reducing the cost and stress of supporting mobile work groups. Progent's BlackBerry engineers have in-depth backgrounds working with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISSP and GIAC-certified security specialists. This range of experience, combined with Progent's proven online support capabilities, gives small businesses an economical solution for integrating RIM BlackBerry technology productively into their IT network.

Progent's experts can assist you with SQL Server 2016 integration and development consulting, Microsoft SQL Server 2014 configuration and Microsoft Exchange setup so that your data and messaging systems function efficiently with BlackBerry Enterprise Server. Progent can also assist you to upgrade from previous editions of BlackBerry and Microsoft software, configure streamlined management tools to help you monitor and control BlackBerry devices across your business, define security policies that are right for your company, customize wireless software, and make sure that your network infrastructure is appropriately configured to accommodate your BlackBerry users. In addition, Progent's business continuity consultants can help ensure that your BlackBerry data is included in your regular backup processes so that it can be restored quickly and thoroughly.

Midwest Contact Information:
Progent offers consulting services and onsite technical support throughout the Mid-West.

Onsite IT Consulting
Progent locations in Midwest

City Address Phone Link
Des Moines 309 Court Avenue, Suite 200
Des Moines, IA 50309
515-985-0700 Des Moines Network Support Services
Lincoln 151 N. 8th Street
Lincoln, NE 68508
402-817-1222 Lincoln Network Support Services
Omaha 706 N. 129th Street, Suite 100
Omaha, NE 68154
402-702-0010 Omaha Network Support Services


Technical Support for BlackBerry Enterprise Server (BES)
RIM's advanced solution for administering large groups of BlackBerry smartphones is the BlackBerry BES Server. This sophisticated software allows Exchange, Domino, or Novell GroupWise users to transmit and receive emails that stay encrypted in wireless transit to ensure maximum data protection. BlackBerry Enterprise Server also simplifies a broad variety of key management tasks ranging from smartphone setup and updates to wireless security and high availability.

RIM BlackBerry Enterprise Server Troubleshooting Support

Progent's BlackBerry-premier engineers can show you how to use BlackBerry Enterprise Server to perform basic tasks like:

  • Deploy and manage applications
  • Plan device, application, and policy updates
  • Upgrade BlackBerry smartphone firmware remotely
  • Control user and group configurations with BlackBerry's extensive library of policies

Progent's BlackBerry-premier consultants can also assist your company to utilize BES Server to implement key procedures not available with the entry-level BES Server Express. These procedures include:

  • Configure and manage BlackBerry's fault-tolerant architecture based on virtual servers
  • Deploy BlackBerry smartphones remotely
  • Set custom management roles
  • Monitor and report on the overall health of your BlackBerry solution

Professional BlackBerry Technical Support Services Available Remotely from Progent
Progent's authorized RIM BlackBerry engineers are available by phone to provide expert technical help to companies in the Des Moines region or throughout the state of Iowa. Progent's experienced online technical support team has helped businesses resolve network issues and reduce IT service costs in every state in the U.S. and built a large base of loyal clients. (Refer to Progent's customer testimonials.)

Progent can provide remote consulting support for a broad array of technologies associated with RIM BlackBerry products such as wireless synchronization, configuration with Microsoft Exchange, setting up BlackBerry Enterprise Server, and strengthening mobile security. Important RIM BlackBerry certifications awarded to Progent's support experts include:

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer Support ServicesProgent can provide the support of a BlackBerry Certified Solution Designer to help you to plan, install, validate, troubleshoot, and produce documentation for a mobile wireless environment based upon the integration of the BlackBerry Enterprise Solution, Microsoft Exchange, and Microsoft Active Directory. Progent's advanced consulting services for BlackBerry include business and network requirements assessment, system design, roll-out strategy and execution, performance optimization, configuration of a fault-tolerant environment, information backup and disaster recovery planning, and system-wide security engineering.

Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to understand your technical goals and to create a mobile wireless system that fits within your information technology budget and aligns with your business plans. Progent can clarify the implications of your organizational processes on the configuration of a BlackBerry Enterprise Solution, assess your existing connectivity infrastructure's suitability to accommodate a BlackBerry Enterprise Server, help you to decide which management model and equipment meet your needs, and analyze your email and messaging system configuration. Progent can also explain the performance impact that the BlackBerry Enterprise Server, Microsoft SQL Server, and Microsoft Exchange Server have on one another so you can arrive at informed decisions about options for software editions, processors and mass storage, network architecture, and application set up.

To optimize system security, Progent's BlackBerry expert can assist you to choose and activate sensible security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISA and GIAC-premier security engineers to run network-wide security assessment and compliance testing and recommend improvements to accommodate your BlackBerry solution.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers high-level skills for deploying, managing, monitoring, and maintaining one or multiple BlackBerry Enterprise Servers in an email environment based on Microsoft Exchange Server. Progent's BlackBerry consultant offers support skills in key technologies associated with BlackBerry management including the BlackBerry Enterprise Solution, Windows permissions, database architecture, Outlook, firewalls, proxy servers, MAPI, and network policies. Progent can show you how to install and remove BlackBerry smartphone users on Exchange Server and Microsoft Active Directory, set up, monitor, and administer BlackBerry BES Server, administer BlackBerry handhelds and client accounts, archive and manage storage groups, configure permissions, set up the MDS and IM, install access control lists, manage Microsoft Exchange Server data flow, create, edit, and apply WLAN and Virtual Private Network configuration sets, implement SNMP traps, and generate management reports based on SNMP data.

Progent's BlackBerry-certified engineer can support your BlackBerry technology in a number of environments that can include Windows 2K, 2003 or 2008 Servers, Microsoft Windows XP, Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to utilize tools such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.

Contact Progent for Help from a BlackBerry-Qualified Consultant
To ask Progent about engineering assistance for BlackBerry mobile wireless integration, call 1-800-993-9400 or visit Contact Progent.



An index of content::

  • 24 Hour Remote Office Technology Consulting Branch Offices Specialists
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  • 24-7 BES Express Professional BlackBerry Enterprise Server Express Consultants

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    iPhone and Office 365 integration Remote Support

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    24/7 Network Management outsourcing consultants Consulting Services

    Progent's ProSight portfolio of managed IT services are intended to provide organizations who have small internal network administration and support teams with low-cost help from enterprise-class management platforms and consulting expertise. Benefits of Progent's ProSight line of managed services include predictable network maintenance expenses, smart automation of routine management processes, ongoing absorption of new technology, graceful migration from legacy technology to current solutions, close alignment of information technology with strategic objectives, guidance from seasoned IT experts, and freeing up management to concentrate on business rather than fast-evolving information technology.

  • Best SQL Server Technical Consultant SQL Server 2000 Specialist

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    UNIX Upgrade Help

    Progent can assist you to design and implement an efficient migration from a Sun Solaris-based IT system to a network based on Microsoft Windows and capable of supporting Microsoft's powerful office productivity suites, business applications, and developer tools. Progent's Solaris, Windows and Cisco engineers and software development specialists can assist you to preserve your information and minimize business disruption by developing an effective migration strategy that preserves your existing assets in Solaris application and technology. UNIX-to-Windows migration support expertise offered by Progent include analysis of existing environment, migration strategy and validation, MS Exchange migration expertise, data and application migration, and processor and media migration and economization.

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    Stealth intrusion testing is a key part of any comprehensive network security strategy. Progentís security professionals can run thorough intrusion tests without the awareness of your company's internal IT resources. Stealth penetration checking shows whether existing security defense tools such as intrusion incident alerts and event history monitoring are correctly set up and consistently monitored.

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    Services Documentation Remote Consulting

    Progent uses a sophisticated service reporting system that stores and formats detailed documentation for all delivered services. Unlike some freelance consultants or small service organizations who provide scant documentation or specifics of tasks performed, each service provided by Progent is accompanied by comprehensive documentation. Every Progent staff member has access to the support documentation sent by each consultant to every customer. The discipline of documenting and archiving service activity allows more efficient support and avoids a slew of typical problems such as when a service client is effectively held captive to a consultant who refuses to release vital service information.

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    MCSE Expert Certified Enterprise Windows Information Technology Consulting Firm

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  • Computer Engineer CRISC Risk Identification CRISC Certified Risk Monitoring Remote Support Services
  • Configuration ISA 2004 ISA Server Consulting
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  • Immediate Project Methodology IT Consulting Envisioning Phase: Requirements Definition Computer Systems Consulting
  • Information Technology Consulting Help Desk Sharing Supplemental Help Desk Online Consulting

  • After Hours Small Office Computer Support
    Small Business Information Technology Consulting Firm

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  • Integration Microsoft Outlook for Mac Macintosh and Exchange Online Troubleshooting
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  • MOM 2007 Integration Services Monitoring and Reporting Online Consulting
  • Mac Application Learning After Hours Macintosh Classes
  • Mandriva Linux Engineer Linux Remote Support Services
  • Microsoft Certified Expert Online Support Services 64-bit Server 64-bit Upgrade Integration
  • Microsoft Exchange 2013 Network Consultants Exchange Server 2000 Configuration
  • Microsoft Expert Troubleshooting SQL Server 2016 Enterprise After Hours SQL Server 2016 and Power BI On-site Technical Support
  • Microsoft ISA Server Integration Support Microsoft Certified ISA 2004 Firewall Online Consulting
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  • Private Cloud Hosting for Virtual Data Centers Technology Professional
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    Progent's ProSight Virtual Hosting service provides comprehensive hosting of a small or mid-size company's servers in a solution that delivers the highest level of dependability and scalability and is in addition simple to migrate to any data center. ProSight Virtual Hosting services are built upon proven virtualization platforms that allow small companies with multi- platform environments to save significantly on the costs of capital investments, infrastructure maintenance, and network administration while benefiting from enterprise-class fault tolerance and an unmatched degree of vendor independence.

  • Microsoft Outlook for Mac Support and Help Award Winning Microsoft Outlook for Mac Remote Consulting
  • Microsoft SQL Server Server Installation Des Moines, IA Des Moines, Polk County Microsoft SQL Server 2017 Setup
  • Microsoft Small Business Server Configuration Specialists MS Windows SBS 2008

  • Development Group SQL 2008 Reporting Services
    MS SQL Cybersecurity Company

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  • Microsoft Windows 10 Migration IT Consultants Top Ranked Support Outsourcing Windows 10 Security
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  • After Hours Juniper Junos CLI Firewall Setup
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  • Remote Troubleshooting Systems Management Server 2003 SMS Server Upgrade Technical Support

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    Progent's ProSight Network Audits are a quick and affordable alternative for small and medium-size organizations to obtain an unbiased assessment of the overall health of their information system. Powered by some of the leading remote monitoring and management platforms in the industry, and supervised by Progent's world-class team of information technology professionals, ProSight Network Audits help you see how closely the configuration of your core infrastructure assets adhere to industry best practices. Both the Basic and Advanced versions of ProSight Network Audit services are offered at a low, one-time cost and provide instant ROI like a cleaner and safer Active Directory environment. Both options also provide the ongoing benefits of advanced remote network monitoring and management (RMM) technology. These benefits can include simpler network management, improved compliance with government and industry security standards, more efficient utilization of IT assets, quicker problem resolution, more reliable backup and recovery, and less downtime.

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    Progent is convinced that a carefully designed and implemented network can be a crucial piece for enabling any company's success, and we apply this belief in our corporate network environment. We have built a non-stop virtual office network that enables Progent's staff engineers and authorized contractors to offer fast and effective service, collaborate closely on complex projects, and gain from professional and private maturity by acting as part of a dynamic company culture of self motivation and freedom.

  • Sun Solaris Firewall Support Solaris Security Auditing
  • Support and Integration Apple OS X Network Consultants Apple OS X
  • System Center 2016 Migration Online Support System Center 2016 and Skype for Business Integration Support
  • BlackBerry Exchange Support Companies Polk County Iowa
  • Technical Support SCOM 2012 Management Packs SCOM Management Packs Configuration
  • Technology Consulting Microsoft Forefront TMG Threat Management Gateway 2010 On-site Support
  • Top Microsoft Expert Network Installation Midsize Business SMB Professionals

  • Microsoft Office 2003 Server Consultants
    Microsoft Office 2003 Computer Network Support Group

    To provide cost-effective network services for small businesses, Progent has developed comprehensive computer outsourcing plans that offer small offices quick access to technical help without forcing you to recruit, train, and maintain an expensive full-time computer support staff. Progentís IT outsourcing services offer you an economical way for creating a protected and reliable environment for your important Microsoft Windows business productivity suites including Office XP and Microsoft Office 2003.

  • BlackBerry Software Software Outsourcing Consultant Des Moines, Polk County
  • Top Quality IT Consultants IT Services for Network Service Firms Expertise for IT Service Firms Integration Support

  • Designer Oracle PL/SQL
    24-7 Consulting Services Oracle Enterprise Manager

    Progent offers fast and affordable remote access to a certified Oracle DBA consultant or an Oracle application developer. Progent can provide advanced DBA services for all versions of Oracle including 10g and 11g and can also assist you to design, build, update, or fix Oracle applications based on SQL and PL/SQL stored procedure programming language. Progent also can provide support for Streams replication tools and Oracle Database Resource Manage.

  • Top Rated Exchange 2003 to Exchange 2010 Upgrade Engineers Microsoft Exchange Server 2010 Upgrade Consultants
  • Top Rated IT Consultants Network Support Help Desk Online HelpDesk Call Center Consultant Services
  • BlackBerry Wireless Small Business IT Consulting Company Des Moines, Polk County
  • Top Remote Workers Endpoint Management Remote Consulting Offsite Workers Endpoint Management On-site Technical Support
  • Top Small Business WAP131 Engineer CCNP Expert Certified Small Business WAP361 Computer Consultants
  • Troubleshooting SharePoint Foundation SharePoint Web Parts Professional

  • Engineer Citrix virtual Windows desktops
    virtual Windows desktops Consulting Services

    For desktop and application virtualization, Progent can provide the expertise of a Citrix XenDesktop expert who can assist you to plan a XenDesktop environment that maximizes the business value of your IT system; integrate XenDesktop software with your physical and virtual servers, user computers, and peripherals; migrate your existing virtual desktop software to the latest versions of XenDesktop; and deliver advanced remote troubleshooting. Progent can also train your network managers to adhere to best practices to maintain your XenDesktop solution effectively.

  • UNIX Security Consultancy Solaris Network Consulting

  • Consultancy Dynamics GP Continuum
    Microsoft Experts Dynamics GP Customization Engineer

    Progent's expert solution designers and programmers can assist your company to create enhancements to Microsoft GP/Great Plains that support the special needs of your organization while retaining the advantages of Windows integration and connectivity. Progent can also provide help with a selection of development tools that can be used to build user-interface and data integrations with Microsoft Dynamics GP/Great Plains. These tools include Dexterity, Modifier with VBA, Visual Studio for Microsoft Dynamics GP, Continuum, eConnect, Web Services for Microsoft Dynamics GP, and Integration Manager.

  • Emergency Computer Consulting Firm BlackBerry Professional Software Des Moines
  • VPN Online Support CCIE Expert Certified Remote Access Professionals
  • Walnut Creek California 24-7 Home Based Virtual Office Microsoft Consultant MCSE MCSA MCDBA MCIPT MCA Consulting Job Opening Orinda CA
  • WatchGuard Firebox T55 Firewall Security Auditor WatchGuard Firebox T35 Firewall Auditing
  • White Paper IT Outsourcing Advantages IT Outsourcing Examples Whitepaper
  • Wi-Fi IP phone integration Network Consultant wireless IP phones and Aironet APs Remote Troubleshooting
  • Windows 10 Trusted Boot Computer Consulting Cisco Certified Expert Microsoft Windows 10 SCCM Specialists
  • Windows 2003 Server Support and Help Microsoft Windows 2003 Help and Support
  • Windows Server 2000 Migration Consulting Windows 2000 Network Engineer
  • Des Moines, Polk County Migration Consultant BlackBerry Software
  • Windows Server 2008 R2 Network Consultants Windows Server 2008 R2 Online Support Services
  • BlackBerry Exchange Tech Consultant
  • Windows Server Essentials Client Computer Backup Consultants Microsoft Experts Windows Server 2012 Essentials Engineers
  • wireless IP phone integration Online Help wireless IP phone upgrades Online Troubleshooting

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