Consulting Support Services for BlackBerry Solutions
BlackBerry ConsultantsBlackBerry wireless PDAs were at one time one of the most successful solutions for maintaining location-independent access to messaging, calendars, web programs, and other critical business information. Progent can provide Des Moines, Iowa companies the expertise of BlackBerry-premier professionals who can assist organizations to manage their BlackBerry deployments or migrate smoothly to a modern smartphone solution.

As the complexity of small business IT technology has increased, and as the demand for enterprise-class protection, dependability, and disaster recovery has grown to be the norm for organizations of all sizes, effective deployment and maintenance of BlackBerry solutions has grown more challenging. To address areas such as data protection, business continuity, and synchronization of BlackBerry smartphones with diverse email systems and company databases, small organizations often turn to external support professionals who offer expertise in RIM BlackBerry integration and troubleshooting.

Progent offers the expertise of BlackBerry-premier engineers who can assist small organizations to design, administer, and repair BlackBerry-based environments economically and efficiently, doing away with the necessity for an internal BlackBerry technology expert and reducing the expense and stress of supporting mobile workers. Progent's BlackBerry technology engineers have in-depth backgrounds cooperating with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISSP and CISM-certified network security specialists. This range of knowledge, coupled with Progent's efficient online support model, gives small companies an economical solution for integrating RIM BlackBerry technology seamlessly into their information network.

Progent's engineers can assist your business with SQL Server 2016 integration consulting, Microsoft SQL 2014 configuration and Microsoft Exchange Server setup so that your database and messaging infrastructure work optimally with BlackBerry Enterprise Server. Progent can also help you to upgrade from older releases of BlackBerry and Microsoft software, configure easy-to-use administration utilities to help you monitor and support BlackBerry devices across your company, recommend security policies that make sense for your business, develop custom mobile software, and make sure that your network architecture is appropriately designed to accommodate your BlackBerry users. In addition, Progent's disaster recovery specialists can help ensure that your BlackBerry data is included in your regular backup processes in order that it can be recovered quickly and safely.

Midwest Contact Information:
Progent offers consulting services and onsite technical support throughout the Mid-West.

Onsite IT Consulting
Progent locations in Midwest

City Address Phone Link
Des Moines 309 Court Avenue, Suite 200
Des Moines, IA 50309
United States
(515) 985-0700 Des Moines Network Support Services
Lincoln 151 N. 8th Street
Lincoln, NE 68508
United States
(402) 817-1222 Lincoln Network Support Services
Omaha 950 S 10th Street
Omaha, NE 68108
United States
(402) 702-0010 Omaha Network Support Services


BlackBerry Enterprise Server (BES) Integration Support
The BlackBerry Enterprise Server offers businesses a single and safe mechanism for incorporating BlackBerry wireless devices into their messaging, collaboration, and application environment. BlackBerry Enterprise Server enables mobile BlackBerry users to access Exchange Server, Lotus, or Groupwise messaging and to synchronize BlackBerry devices with PC desktops to achieve up-to-date information for applications like schedules, contact lists, tasks, IM, and custom business software. Thanks to BlackBerry Enterprise Server integration with Microsoft Exchange Server, users with BlackBerry handsets have effortless access to Exchange messages as well as to IM-capable software through Microsoft Communications Server and Microsoft Lync Server 2010 integration.

BlackBerry BES Server Support

Progent's BlackBerry-premier engineers can assist you to plan, deploy, and support BlackBerry Enterprise Server (BES) so that you improve the efficiency of BlackBerry clients, simplify the management of a BlackBerry solution, and reduce the cost of supporting a mobile workforce.

Progent's Remote BlackBerry-certified Technical Support is Quick and Affordable
For businesses in Des Moines, Iowa who need quick and economical access to a certified BlackBerry consultant, Progent offers efficient online help from a veteran network support staff who have delivered network solutions to companies in every state in the United States. (Refer to Progent's client testimonials.)

Online support avoids travel expense and lets engineers solve technical issues quickly, allowing you to reduce lost productivity. Progent's BlackBerry consultants have been awarded certifications in all BlackBerry technologies and offer professional help in areas including fixing synchronization problems, configuring BlackBerry Enterprise Server (BES), and creating a protected, high-availability network architecture for BlackBerry users. Certifications earned and practice areas offered by Progent's BlackBerry professionals include:

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer ExpertsProgent can provide the services of a BlackBerry Certified Solution Designer to assist your business to plan, deploy, test, troubleshoot, and produce documentation for a wireless solution based upon the combination of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Microsoft Active Directory. Progent's high-level consulting support services for BlackBerry technology include business and network requirements assessment, solution design, installation strategy and execution, performance tuning, design of a fault-tolerant architecture, information backup and disaster recovery consulting, and system-wide security design.

Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to define your functional objectives and to design a wireless environment that meets your IT budget and supports your business plans. Progent can explain the implications of your operational processes on the configuration of a BlackBerry Enterprise Solution, evaluate your existing network infrastructure's suitability to accommodate a BlackBerry BES Server, help you to determine which administration approach and hardware products match your needs, and analyze your messaging environment configuration. Progent can also explain the performance impact that the BlackBerry BES Server, Microsoft SQL Server, and Exchange Server have on each other so you can arrive at smart choices concerning options for software versions, server hardware and storage, network design, and application configuration.

To optimize network protection, Progent's BlackBerry expert can assist you to choose and configure appropriate security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISA and CISM-certified security specialists to run company-wide security assessment and compliance validation and suggest improvements to account for your BlackBerry solution.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has high-level skills for installing, managing, tracking, and troubleshooting one or multiple BlackBerry Enterprise Servers in an email system powered by Exchange. Progent's BlackBerry consultant has support skills in important areas associated with BlackBerry management such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, database structure, Microsoft Outlook, firewalls, proxy servers, MAPI, and IT policies. Progent can help you to add and delete BlackBerry smartphone clients on Exchange Server and Active Directory, configure, track, and manage BlackBerry Enterprise Server, administer BlackBerry smartphones and client accounts, archive and support storage groups, apply permissions, install the MDS and Instant Messaging, install access control lists, manage Microsoft Exchange data flow, create, edit, and apply WLAN and VPN configurations, implement SNMP traps, and generate management reports based on SNMP data.

Progent's BlackBerry-certified engineer can support your BlackBerry technology in a variety of settings that can include Windows 2K, 2003 or 2008 platforms, Microsoft Windows XP, Windows Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also show you how to to utilize utilities such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and SNMP.

Contact Progent to Get Support from a RIM BlackBerry-Qualified Specialist
To ask Progent about technical assistance for BlackBerry wireless technology, phone 1-800-993-9400 or go to Contact Progent.



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    Progent's Meraki Wi-Fi access point consultants provide online and on-premises support to assist businesses of any size to design, deploy, maintain, upgrade or debug Wi-Fi networks that include Cisco Meraki APs. Progent can help your business to configure and support Cisco's Meraki-based Wi-Fi networks for sites that can range from a telecommuter's home or a branch office all the way to a campus or a nationwide enterprise. Progent can also assist you to configure other Cisco products including Catalyst and Nexus switches, routers and firewalls to build a cohesive ecosystem that provides identical connectivity, responsiveness, security, manageability and availability for wired and Wi-Fi users irrespective of their location or computing device.

  • SCOM Fabric Monitoring Support Outsourcing System Center Operations Manager Setup and Support

  • ProSight Reporting Network Infrastructure Monitoring On-site Technical Support
    ProSight Reporting ConnectWise Automate Technical Consultant

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  • SMS Upgrade Network Consultant 24-Hour SMS Upgrade Network Consultant
  • BlackBerry Professional Software Recovery Services Des Moines Iowa
  • Security Company UNIX Sun Solaris Firewall Support
  • Server Setup BlackBerry Wireless Des Moines International Airport DSM, United States BlackBerry Enterprise Server Outsourcing IT Support Des Moines, Polk County
  • SharePoint 2010 Network Consultants Help and Support SharePoint Business Connectivity Services

  • Windows Knowledge Transfer
    Server One-On-One Training

    Progent is committed to information transfer from Progent's support experts to clients. By teaching clients to deal with technical issues that are within their comfort zone, Progent is able to focus on delivering high-value skills where Progent has few competitors. Medium-size businesses who utilize familiar independent service providers or who employ in-house IT personnel benefit when Progent transfers knowledge about new technology and tested processes to make their networks more robust, secure, and productive.

  • Small Business Manage Small Offices Migration Consulting
  • Specialists SUS Microsoft SUS Consultants
  • Specialists Windows Server 2012R2 Active Directory Windows Server 2012R2 Private Cloud Information Technology Consulting
  • Sun Solaris Professionals Professional Services NetBSD
  • Supplemental Helpdesk Online Support Services Shared Help Desk Ticketing Online Troubleshooting
  • Supplemental Network Support Staffing Services Consultants Des Moines Des Moines Temporary IT Staffing Support Services

  • Windows and Solaris Consultant Services
    Windows, UNIX, Solaris Technology Consulting Services

    If your company operates a UNIX, Linux, or Sun Solaris environment or a mixed-platform network, Progent's CISM, CISSP and ISSAP-certified security specialists can assist your whole organization in a wide array of security topics including security administration practices, security design and models, connection management systems and techniques, software development security, business processes security, hardware security, telecommunications, infrastructure and Internet security, and business continuity preparedness. CISM and CISSP define the core competencies and worldwide standards of performance that network security professionals are required to possess. These accreditations provide IT management the assurance that those who have achieved their CISM or CISSP qualification have the background and theory to deliver world-class security management and engineering services.

  • Des Moines Iowa, USA BlackBerry Networking Specialist
  • Support Postini Technical Support Anti-Spam
  • Technical Support Services Symantec VPN Symantec Firewall Security Firms
  • Technical Support SharePoint Server 2013 Microsoft Certified Partner Computer Engineer Office SharePoint Server 2010
  • Technology Consulting Intune Company Portal Intune Endpoint Protection Troubleshooting
  • Des Moines International Airport DSM BlackBerry BES Small Business Server Support
  • Teleworker Collaboration Software Setup and Support Setup and Support At Home Employees Collaboration Software
  • Teleworker IP Voice Remote Troubleshooting 24/7 Remote Workforce VoIP Technology Consulting

  • Specialists Citrix desktop virtualization
    Citrix OpenCloud Access Integration Services

    Citrix has developed a comprehensive line of platforms that deliver enterprise-class manageability, expandability, and performance for server virtualization and for centralized delivery of virtual Windows desktops and applications. For managing virtualized desktops and applications, Citrix has developed XenDesktop and XenApp. For making and administering virtual servers, Citrix has developed XenServer and Citrix Essentials for Hyper-V. Progent's Citrix-certified engineers can help you to assess the business advantages of Citrix virtualization products and help you plan, validate, deploy, optimize, and maintain Citrix solutions.

  • BlackBerry BES Small Office IT Consultants
  • Teleworkers Assistance in Des Moines - Collaboration Technology Consulting Services Des Moines Iowa Des Moines International Airport DSM Work at Home Employees Expertise in Des Moines - Collaboration Technology Consulting and Support Services
  • Top Network infrastructure patch management Engineer Software patch management services Professionals
  • Top Ranked Meraki MR52 Access Point Online Consulting Meraki Access Point Security Computer Engineer
  • VMware Site Recovery Manager Professional VMware Site Recovery Manager Migration Consultants
  • VoIP Consultant Services Cisco VoIP Phones and Jabber Network Consultant
  • Windows Server 2019 Hybrid Solutions Remote Support Services Windows Server 2019 Windows Defender ATP Computer Consulting
  • Windows Server 2019 and SCOM Computer Engineer Windows Server 2019 Cluster Operating System Rolling Upgrade Computer Consulting
  • Work at Home Employees Des Moines Assistance - Video Conferencing Systems Consulting Services Des Moines, Polk County Teleworkers Expertise nearby Des Moines - Video Conferencing Technology Assistance

  • System Center 2016 and Windows Server 2016 Technology Consulting Services
    SCOM 2016 Support Services

    Small to mid-sized businesses can now enjoy all the advantages of Operations Manager 2007 and also have fast access to Progent's Microsoft Premier IT consulting experts. With Progent's affordably priced IT service packages, small businesses can choose a simple Operations Manager-based co-sourcing package with server monitoring, reporting, Help Desk and online troubleshooting or a complete 24x7 outsourcing package. Progent supports Microsoft System Center Operations Manager 2007 to provide small business information systems enterprise-class availability, security, and performance.

  • XenServer Virtualization Services Citrix XenCenter Consultancy
  • macOS Infrastructure Consult macOS Lion Networking Computer Consulting

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