Mobile Support
Des Moines, Iowa Small and Midsize Business Networks RIM BlackBerry Consulting
Consulting and Technical Support for BlackBerry Technology
BlackBerry wireless smartphones were at one time one of the most successful products for maintaining anytime-anywhere access to email, calendars, web programs, and other vital business data. Progent offers Des Moines, Iowa businesses the expertise of BlackBerry-premier experts who can help companies to manage existing BlackBerry deployments or migrate smoothly to a current smartphone platform.
As the sophistication of small business networks has expanded, and as the need for enterprise-class protection, dependability, and disaster recovery has become the norm for businesses of any size, effective deployment and support of BlackBerry solutions has become more difficult. To deal with areas such as security, disaster recovery, and synchronization of BlackBerry handhelds with diverse email servers and shared databases, small businesses often turn to external consulting professionals who specialize in BlackBerry integration and troubleshooting.
Progent offers the expertise of BlackBerry-certified engineers who can assist small businesses to plan, administer, and repair BlackBerry solutions economically and efficiently, doing away with the requirement for an internal BlackBerry solutions specialist and reducing the cost and stress of supporting mobile work groups. Progent's BlackBerry engineers have in-depth backgrounds working with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISSP and GIAC-certified security specialists. This range of experience, combined with Progent's proven online support capabilities, gives small businesses an economical solution for integrating RIM BlackBerry technology productively into their IT network.
Progent's experts can assist you with SQL Server 2016 integration and development consulting, Microsoft SQL Server 2014 configuration and Microsoft Exchange setup so that your data and messaging systems function efficiently with BlackBerry Enterprise Server. Progent can also assist you to upgrade from previous editions of BlackBerry and Microsoft software, configure streamlined management tools to help you monitor and control BlackBerry devices across your business, define security policies that are right for your company, customize wireless software, and make sure that your network infrastructure is appropriately configured to accommodate your BlackBerry users. In addition, Progent's business continuity consultants can help ensure that your BlackBerry data is included in your regular backup processes so that it can be restored quickly and thoroughly.
Midwest Contact Information:
Progent offers consulting services and onsite technical support throughout the Mid-West.
| City | Address | Phone | Link |
| Des Moines | 309 Court Avenue, Suite 200 Des Moines, IA 50309 |
515-985-0700 | Des Moines Network Support Services |
| Lincoln | 151 N. 8th Street Lincoln, NE 68508 |
402-817-1222 | Lincoln Network Support Services |
| Omaha | 706 N. 129th Street, Suite 100 Omaha, NE 68154 |
402-702-0010 | Omaha Network Support Services |
Technical Support for BlackBerry Enterprise Server (BES)
RIM's advanced solution for administering large groups of BlackBerry smartphones is the BlackBerry BES Server. This sophisticated software allows Exchange, Domino, or Novell GroupWise users to transmit and receive emails that stay encrypted in wireless transit to ensure maximum data protection. BlackBerry Enterprise Server also simplifies a broad variety of key management tasks ranging from smartphone setup and updates to wireless security and high availability.
Progent's BlackBerry-premier engineers can show you how to use BlackBerry Enterprise Server to perform basic tasks like:
- Deploy and manage applications
- Plan device, application, and policy updates
- Upgrade BlackBerry smartphone firmware remotely
- Control user and group configurations with BlackBerry's extensive library of policies
Progent's BlackBerry-premier consultants can also assist your company to utilize BES Server to implement key procedures not available with the entry-level BES Server Express. These procedures include:
- Configure and manage BlackBerry's fault-tolerant architecture based on virtual servers
- Deploy BlackBerry smartphones remotely
- Set custom management roles
- Monitor and report on the overall health of your BlackBerry solution
Professional BlackBerry Technical Support Services Available Remotely from Progent
Progent's authorized RIM BlackBerry engineers are available by phone to provide expert technical help to companies in the Des Moines region or throughout the state of Iowa. Progent's experienced online technical support team has helped businesses resolve network issues and reduce IT service costs in every state in the U.S. and built a large base of loyal clients. (Refer to Progent's customer testimonials.)
Progent can provide remote consulting support for a broad array of technologies associated with RIM BlackBerry products such as wireless synchronization, configuration with Microsoft Exchange, setting up BlackBerry Enterprise Server, and strengthening mobile security. Important RIM BlackBerry certifications awarded to Progent's support experts include:
BlackBerry Certified Solution Designer
Progent can provide the support of a BlackBerry Certified Solution Designer to help you to plan, install, validate, troubleshoot, and produce documentation for a mobile wireless environment based upon the integration of the BlackBerry Enterprise Solution, Microsoft Exchange, and Microsoft Active Directory. Progent's advanced consulting services for BlackBerry include business and network requirements assessment, system design, roll-out strategy and execution, performance optimization, configuration of a fault-tolerant environment, information backup and disaster recovery planning, and system-wide security engineering.
Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to understand your technical goals and to create a mobile wireless system that fits within your information technology budget and aligns with your business plans. Progent can clarify the implications of your organizational processes on the configuration of a BlackBerry Enterprise Solution, assess your existing connectivity infrastructure's suitability to accommodate a BlackBerry Enterprise Server, help you to decide which management model and equipment meet your needs, and analyze your email and messaging system configuration. Progent can also explain the performance impact that the BlackBerry Enterprise Server, Microsoft SQL Server, and Microsoft Exchange Server have on one another so you can arrive at informed decisions about options for software editions, processors and mass storage, network architecture, and application set up.
To optimize system security, Progent's BlackBerry expert can assist you to choose and activate sensible security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISA and GIAC-premier security engineers to run network-wide security assessment and compliance testing and recommend improvements to accommodate your BlackBerry solution.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers high-level skills for deploying, managing, monitoring, and maintaining one or multiple BlackBerry Enterprise Servers in an email environment based on Microsoft Exchange Server. Progent's BlackBerry consultant offers support skills in key technologies associated with BlackBerry management including the BlackBerry Enterprise Solution, Windows permissions, database architecture, Outlook, firewalls, proxy servers, MAPI, and network policies. Progent can show you how to install and remove BlackBerry smartphone users on Exchange Server and Microsoft Active Directory, set up, monitor, and administer BlackBerry BES Server, administer BlackBerry handhelds and client accounts, archive and manage storage groups, configure permissions, set up the MDS and IM, install access control lists, manage Microsoft Exchange Server data flow, create, edit, and apply WLAN and Virtual Private Network configuration sets, implement SNMP traps, and generate management reports based on SNMP data.
Progent's BlackBerry-certified engineer can support your BlackBerry technology in a number of environments that can include Windows 2K, 2003 or 2008 Servers, Microsoft Windows XP, Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to utilize tools such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.
Contact Progent for Help from a BlackBerry-Qualified Consultant
To ask Progent about engineering assistance for BlackBerry mobile wireless integration, call
An index of content::
OS X Snow Leopard Security Integration Services
Mac Snow Leopard Security Computer Consulting
Progent's CISM-certified security staff can help you safeguard your Mac environment through expert support offerings including performing security tests, clean up after virus and worm attacks, setting up firewalls, integrating safe remote and mobile connectivity, installing automated software for defense against viruses, spam, and malware, and developing a comprehensive security strategy appropriate for the particular objectives of your business information system.
Network Consulting Aironet Ruggedized APs
Aironet Wireless Access Point Consultant
Progent's Cisco CCIE-certified wireless infrastructure consultants offer online or onsite integration and debugging services to help your organization to plan, implement, update, optimize, administer and troubleshoot Aironet Wi-Fi access point deployments of any scale or architecture. Progent's Cisco wireless controller experts can also help you to integrate your Wi-Fi ecosystem with your wired network infrastructure and cloud-based resources to build an enterprise connectivity solution that is easy to manage and expand. Progent also offers affordable wireless site surveys to help you to determine the most appropriate selection, location and setup of Aironet wireless APs to work with your specific workplace layout, building structure, and anticipated workloads.
iPhone and Dynamics CRM integration Remote Support Services
iPhone and Office 365 integration Remote Support
Progent offers cost-effective remote assistance to help your business to plan, deploy, and troubleshoot any aspect of your iPhone and Windows integration efforts and is available for quick jobs to help you through specific technical roadblocks or major engagements to help you finish business-critical projects on schedule and within budget. Progent has expertise in on-premises, cloud-centric, or hybrid networks and can help you build or maintain a highly available, secure and scalable network infrastructure that is best suited to your mode of computing. Progent can also provide remote and on-premises training for individuals or groups to show you how to manage and use your iPhones and iPads in a safe, collaborative environment that optimizes the strategic value of your information system.
Services CISSP Certified Security
CISSP Certified security Systems Engineer Specialist
Progent's CISSP-premier cybersecurity experts can assist organizations of any size with any facet of IT security. Progent can help implement cost-effective security solutions that protect a small business from modern threats or Progent can plan, deploy, and monitor a comprehensive security environment for hybrid networks that accommodate local, remote, and mobile users sharing network resources distributed across a mix of physical datacenters and public and private clouds.
Ransomware Protection Specialists
24/7 Network Management outsourcing consultants Consulting Services
Progent's ProSight portfolio of managed IT services are intended to provide organizations who have small internal network administration and support teams with low-cost help from enterprise-class management platforms and consulting expertise. Benefits of Progent's ProSight line of managed services include predictable network maintenance expenses, smart automation of routine management processes, ongoing absorption of new technology, graceful migration from legacy technology to current solutions, close alignment of information technology with strategic objectives, guidance from seasoned IT experts, and freeing up management to concentrate on business rather than fast-evolving information technology.
Upgrade Consultant Solaris
UNIX Upgrade Help
Progent can assist you to design and implement an efficient migration from a Sun Solaris-based IT system to a network based on Microsoft Windows and capable of supporting Microsoft's powerful office productivity suites, business applications, and developer tools. Progent's Solaris, Windows and Cisco engineers and software development specialists can assist you to preserve your information and minimize business disruption by developing an effective migration strategy that preserves your existing assets in Solaris application and technology. UNIX-to-Windows migration support expertise offered by Progent include analysis of existing environment, migration strategy and validation, MS Exchange migration expertise, data and application migration, and processor and media migration and economization.
Stealth Penetration Testing Security Group
Security Consultant Security Penetration Testing
Stealth intrusion testing is a key part of any comprehensive network security strategy. Progent’s security professionals can run thorough intrusion tests without the awareness of your company's internal IT resources. Stealth penetration checking shows whether existing security defense tools such as intrusion incident alerts and event history monitoring are correctly set up and consistently monitored.
Service Reporting Support Outsourcing
Services Documentation Remote Consulting
Progent uses a sophisticated service reporting system that stores and formats detailed documentation for all delivered services. Unlike some freelance consultants or small service organizations who provide scant documentation or specifics of tasks performed, each service provided by Progent is accompanied by comprehensive documentation. Every Progent staff member has access to the support documentation sent by each consultant to every customer. The discipline of documenting and archiving service activity allows more efficient support and avoids a slew of typical problems such as when a service client is effectively held captive to a consultant who refuses to release vital service information.
Network Architecture Branch Office Network Support
MCSE Expert Certified Enterprise Windows Information Technology Consulting Firm
For corporations with branches in or any area served by Progent's engineers, Progent's Microsoft-Premier IT consulting experts and authorized Cisco network consultants offer a range of IT support services such as project planning, Sarbanes Oxley compliance, site relocations, enterprise security, system design, on-site or phone-based emergency support, and technical support for data center hosting environments. A Progent network consultant can show you how to design a multi-site information system that makes smart use of colocation services and Internet hosting sites. Progent’s Microsoft Certified consultants can help large corporations design, deploy and maintain major rollouts of updated versions of Microsoft products including Enterprise Active Directory, Exchange Server, SharePoint Server, Microsoft SQL, and Enterprise Windows. Progent’s Cisco Certified Internetwork Expert and CCNP experts can help you deploy Cisco products for connection solutions that combine simple, high-performance, integrated, and remote networking.
Remote Support Services Hybrid Office 365 and Exchange
Top Quality Technical Consultant Office 365 Exchange migration
Microsoft has made a strong effort to enable transparent hybrid networks that combine Office 365 and on-premises Exchange systems. This allows you to have certain mailboxes hosted on your on-premises datacenter or private cloud and other mailboxes hosted by Office 365. Progent's Microsoft-certified consulting team can help your organization with any facet of planning, integrating and debugging your hybrid Office 365 Exchange Online deployment. Progent's Exchange specialists can provide as-needed expertise to help you through challenging technical issues and also can provide extensive project management outsourcing or co-sourcing to ensure your hybrid Office 365 solution is completed on time and within budget.
Mac Connectivity Online Consulting
Specialist Apple Mac Network
Progent's Apple Mac networking consultants can help you with a wide array of network infrastructure issues including network architecture, remote and mobile access, internetwork compatibility, security, and new technologies such as Voice over IP and high-speed wireless connectivity. For business networks based exclusively on Mac OS X or for systems incorporating a combination of Mac, Linux/UNIX and Windows powered servers and desktops, Progent has the experience and size to handle the challenge of planning, configuring, and supporting a network infrastructure that is reliable, secure, productive and supportive of your corporate goals. Progent can help you deploy Apple’s Xserve enterprise servers, Xserve RAID fault-tolerant storage products, and Apple's Xsan storage area network systems. Progent can also give you access to skilled professionals to help you with Cisco routers and switches.
Microsoft Exchange 2003 Remote Troubleshooting
Top Microsoft Exchange Upgrade Troubleshooting
Progent's Microsoft certified support team can show you how to define and implement a smooth in-place Exchange Server 2003 upgrade plan that minimizes network downtime, reduces ongoing support demands, and makes your Microsoft Exchange Server 2003 easy to administer. For complex multi-server or multi-location migrations, Progent offers the knowledge and experience to finish your project quickly and affordably. Progent's Exchange 2003 help, repair, and consulting services include assistance with the integration of outside vendor enhancements of Exchange 2003 Server that are in keeping with your business needs.
After Hours Small Office Computer Support
Small Business Information Technology Consulting Firm
For small organizations considering Progent's network support outsourcing, design expertise, or troubleshooting services, phone 800-993-9400 or e-mail information@progent.com.
Dynamics GP Update Consulting
Dynamics GP System Upgrade Consulting Services
Progent's consultants have delivered support for Microsoft Dynamics GP and Great Plains software for nearly 20 years and Progent has delivered system integration, customization, education, and troubleshooting since the platform's debut. Progent can provide top-tier support for updating legacy Dynamics GP/Great Plains ERP systems. Progent can assist you to design, test, and implement an efficient upgrade from a an outdated version of GP to the newest release of Dynamics GP.
Private Cloud Hosting for Virtual Data Centers Technology Professional
Specialist ProSight Hosting for Virtual Servers
Progent's ProSight Virtual Hosting service provides comprehensive hosting of a small or mid-size company's servers in a solution that delivers the highest level of dependability and scalability and is in addition simple to migrate to any data center. ProSight Virtual Hosting services are built upon proven virtualization platforms that allow small companies with multi- platform environments to save significantly on the costs of capital investments, infrastructure maintenance, and network administration while benefiting from enterprise-class fault tolerance and an unmatched degree of vendor independence.
Development Group SQL 2008 Reporting Services
MS SQL Cybersecurity Company
Microsoft SQL Server 2005 delivers indispensable, standardized tools to computer professionals as well as to information workers, reducing the difficulty of creating, integrating, administering, and using enterprise information and database applications in environments ranging from handheld devices to enterprise information networks. The complexity and integration demands of Microsoft SQL Server 2005 call for an IT consulting firm with hands-on expertise and wide knowledge in designing and building information-based, comprehensive business technology solutions. The experience of Progent's Microsoft-certified engineering staff, with an average of over 10 years of background supporting Microsoft integration, ensures you success in planning, deploying and supporting Microsoft SQL Server 2005 solutions that are well integrated with the Microsoft .NET platform.
Juniper Junos BGT Technology Consulting Services
Juniper Junos os Security Services
Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.
Exchange 2013 Unified messaging Online Consulting
Exchange 2013 Configuration Consultants
Exchange 2013 includes major improvements to the functionality of Exchange Server 2010 and delivers important innovations as well as a revamped structure. These improvements affect key areas such as manageability, high availability (HA), security and compliance, cost of ownership, teamwork, scalability, throughput, cross-version interoperability, and productivity. Progent's Microsoft-certified Exchange 2013 consulting experts can assist your organization to understand the potential business benefits of migrating to Microsoft Exchange 2013, create an efficient test and deployment plan, and train your IT team to manage your Exchange 2013 environment. Progent also offers affordable remote support and management for Exchange 2013.
Support and Help wireless LAN controller
WLAN controller Computer Engineer
Progent's Wi-Fi consultants can assist your business to configure Cisco Wi-Fi controllers to manage and monitor wireless networks of all sizes. Progent can help you to administer and debug your current Cisco Wi-Fi solution or implement an efficient transition to Cisco's latest wireless controller technology. Progent can provide expertise for physical and software-only wireless controllers and can assist you to determine which version is appropriare for your wireless solution. For Wave 2 Wi-Fi controller appliances, Progent can provide Cisco 3504 wireless controller support, Cisco 5520 Wi-Fi controller consulting, and Cisco 8540 wireless controller expertise.
After Hours Juniper Junos CLI Firewall Setup
Juniper Junos os IT Services
Progent's Juniper Networks-certified network consultants can assist you to plan and implement Juniper Firewall and VPN technology, optimize and support your network infrastructure, and migrate efficiently from outdated equipment to current versions. Progent's Junos OS engineers can offer expertise with Juniper's premier network control software to enable you to simplify the management and strengthen the protection of your Juniper VPN devices and routers. Progent also has broad experience maintaining Juniper's NetScreen OS and ScreenOS operating system productss and can assist you maintain networks that include a mix of Juniper's OS platforms.
Top Active Directory Evaluation Consulting
ProSight Network Health Evaluation Specialists
Progent's ProSight Network Audits are a quick and affordable alternative for small and medium-size organizations to obtain an unbiased assessment of the overall health of their information system. Powered by some of the leading remote monitoring and management platforms in the industry, and supervised by Progent's world-class team of information technology professionals, ProSight Network Audits help you see how closely the configuration of your core infrastructure assets adhere to industry best practices. Both the Basic and Advanced versions of ProSight Network Audit services are offered at a low, one-time cost and provide instant ROI like a cleaner and safer Active Directory environment. Both options also provide the ongoing benefits of advanced remote network monitoring and management (RMM) technology. These benefits can include simpler network management, improved compliance with government and industry security standards, more efficient utilization of IT assets, quicker problem resolution, more reliable backup and recovery, and less downtime.
Network Support Group Small Business
Small Business IT Outsourcing Firm
For small organizations considering Progent's network support outsourcing, consulting, or troubleshooting offerings, call 800-993-9400 or send email to information@progent.com.
wireless VoIP phone and Aironet APs Computer Consultants
2500 Wireless Controller Support
Progent's Cisco-certified Wi-Fi integration consultants can help you to deploy, administer, and debug Cisco wireless devices including Aironet and Meraki Wave 2 Wi-Fi access points as well as Cisco's Wireless Network Controllers.
Recruit Home Based Network Consultant Home Based Virtual Office
Home Based Cisco Consulting Telecommute Job
Progent is convinced that a carefully designed and implemented network can be a crucial piece for enabling any company's success, and we apply this belief in our corporate network environment. We have built a non-stop virtual office network that enables Progent's staff engineers and authorized contractors to offer fast and effective service, collaborate closely on complex projects, and gain from professional and private maturity by acting as part of a dynamic company culture of self motivation and freedom.
Microsoft Office 2003 Server Consultants
Microsoft Office 2003 Computer Network Support Group
To provide cost-effective network services for small businesses, Progent has developed comprehensive computer outsourcing plans that offer small offices quick access to technical help without forcing you to recruit, train, and maintain an expensive full-time computer support staff. Progent’s IT outsourcing services offer you an economical way for creating a protected and reliable environment for your important Microsoft Windows business productivity suites including Office XP and Microsoft Office 2003.
Designer Oracle PL/SQL
24-7 Consulting Services Oracle Enterprise Manager
Progent offers fast and affordable remote access to a certified Oracle DBA consultant or an Oracle application developer. Progent can provide advanced DBA services for all versions of Oracle including 10g and 11g and can also assist you to design, build, update, or fix Oracle applications based on SQL and PL/SQL stored procedure programming language. Progent also can provide support for Streams replication tools and Oracle Database Resource Manage.
Engineer Citrix virtual Windows desktops
virtual Windows desktops Consulting Services
For desktop and application virtualization, Progent can provide the expertise of a Citrix XenDesktop expert who can assist you to plan a XenDesktop environment that maximizes the business value of your IT system; integrate XenDesktop software with your physical and virtual servers, user computers, and peripherals; migrate your existing virtual desktop software to the latest versions of XenDesktop; and deliver advanced remote troubleshooting. Progent can also train your network managers to adhere to best practices to maintain your XenDesktop solution effectively.
Consultancy Dynamics GP Continuum
Microsoft Experts Dynamics GP Customization Engineer
Progent's expert solution designers and programmers can assist your company to create enhancements to Microsoft GP/Great Plains that support the special needs of your organization while retaining the advantages of Windows integration and connectivity. Progent can also provide help with a selection of development tools that can be used to build user-interface and data integrations with Microsoft Dynamics GP/Great Plains. These tools include Dexterity, Modifier with VBA, Visual Studio for Microsoft Dynamics GP, Continuum, eConnect, Web Services for Microsoft Dynamics GP, and Integration Manager.
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