Consulting Support Services for BlackBerry Solutions
BlackBerry mobile smartphones were once one of the most popular products for maintaining location-independent access to email, calendars, web programs, and other critical business information. Progent offers Des Moines, Iowa companies the expertise of BlackBerry-certified professionals who can assist organizations to maintain existing BlackBerry deployments or migrate smoothly to a current mobile solution.
As the complexity of small company IT technology has increased, and as the need for world-class protection, dependability, and recoverability has become the standard for organizations of all sizes, effective integration and maintenance of RIM BlackBerry technology has grown increasingly challenging. To handle areas like data protection, business continuity, and synchronization of BlackBerry smartphones with diverse messaging servers and corporate databases, small businesses frequently turn to outside support professionals who specialize in RIM BlackBerry integration and troubleshooting.
Progent can provide the expertise of BlackBerry-premier engineers who can help small organizations to design, manage, and repair BlackBerry-based solutions economically and efficiently, doing away with the need for an in-house BlackBerry technology expert and reducing the expense and stress of supporting wireless work groups. Progent's BlackBerry engineers have in-depth experience working with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISA and GIAC-certified network security specialists. This range of experience, coupled with Progent's efficient remote support model, gives small businesses an affordable alternative for incorporating BlackBerry technology seamlessly into their IT network.
Progent's consultants can help your business with SQL Server 2016 integration support, Microsoft SQL Server 2014 configuration and Exchange Server 2016 setup so that your data and messaging systems work efficiently with BlackBerry Enterprise Server. Progent can also show you how to migrate from previous releases of BlackBerry and Microsoft software, set up streamlined management tools so you can track and control BlackBerry devices throughout your business, define security policies that make sense for your company, customize mobile software, and ensure that your IT network infrastructure is appropriately configured to handle your BlackBerry users. In addition, Progent's business continuity specialists can help ensure that your BlackBerry information is incorporated in your regular backup processes so that it can be restored quickly and safely.
Midwest Contact Information:
Progent offers consulting services and onsite technical support throughout the Mid-West.
Progent locations in Midwest
Consulting Support Services for BlackBerry Enterprise Server (BES)
BlackBerry Enterprise Server simplifies management and maintenance of RIM BlackBerry devices, offering a centralized platform for handling key tasks such as device installation, updates, and retirement while also providing a strong infrastructure for data protection and high availability. BlackBerry Enterprise Server supports transparent integration between Exchange, Novell GroupWise, or Domino messaging servers and BlackBerry users and allows over-the-air synchronization.
BES Server includes a wealth of data protection capabilities starting with automatic encryption of messages transmitted between a BlackBerry smartphone and BES Server based on AES or Triple Data Encryption Standard. BlackBerry Enterprise Server also permits excellent versatility in adjusting degrees of security to match the specific needs of your company's environment. Progent's BlackBerry authorized engineers can help you to choose powerful security functions and activate them wirelessly. Samples of these wirelessly configurable security features include:
- Lock down a smartphone
- Wipe data from a missing or stolen BlackBerry device
- Lock out Bluetooth functionality
- Activate internal protection against malware
BlackBerry Enterprise Server also provides flexibility in selecting ways to keep BlackBerry users from installing or running unsafe or prohibited code. Progent can assist you to select protective processes such as:
- Specify precisely which programs are allowed on the device
- Prevent external applications from allocating non-volatile memory on the smartphone
- Determine what functions external applications can access on the smartphone
- Restrict the kinds of connections third-party software running on the device can initialize
- Prevent all third-party applications from being installed or run on the BlackBerry smartphone
Progent's Remote BlackBerry-premier Technical Support is Fast and Economical
For businesses in Des Moines, Iowa who require quick and economical access to a certified RIM BlackBerry support professional, Progent provides effective remote help from a veteran network support staff who have delivered IT solutions to companies in every state in the country. (See Progent's client testimonials.)
Remote support avoids travel expense and lets engineers fix technical issues rapidly, so you minimize wasted productivity. Progent's BlackBerry specialists have been awarded accreditations in the entire range of BlackBerry technologies and can provide professional help in fields such as fixing synchronization issues, deploying BlackBerry Enterprise Server (BES), and creating a protected, high-availability network infrastructure for BlackBerry users. Certifications held and skill sets offered by Progent's BlackBerry experts include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can help your company to carry out basic technical functions such as configuring BlackBerry smartphones and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, selecting account configurations, launching e-mail filters and auto-signature, modifying user profiles, update BlackBerry smartphones, sending service books, and configuring BlackBerry Desktop Manager to run with your company email solution. Progent's certified experts can in addition help you to troubleshoot a wide range of problems associated with synchronization, handset recognition, messaging reconciliation, web access, mobile connectivity, Instant Messaging, desktop software configuration, and BlackBerry Desktop Redirector.
As a top innovator in providing nationwide online technical assistance for small office IT networks, Progent can provide quick and affordable contact with a BlackBerry Certified Support Specialist. Progent's online consulting expertise keeps your mobile support costs low and, by resolving issues quickly, improves the output of your BlackBerry users.
BlackBerry Certified Solution Designer
Progent can provide the support of a BlackBerry Certified Solution Designer to assist your business to design, deploy, validate, repair, and document a wireless solution built upon the integration of the BlackBerry Enterprise Solution, Microsoft Exchange, and Microsoft Active Directory. Progent's high-level consulting support services for BlackBerry technology include business and technology needs analysis, system architecture, roll-out planning and implementation, performance optimization, configuration of a high-availability environment, information backup and disaster recovery consulting, and security infrastructure engineering.
Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to define your technical objectives and to design a wireless solution that meets your information technology budget and supports your business plans. Progent can clarify the impact of your operational processes on the configuration of a BlackBerry Enterprise Solution, evaluate your existing network infrastructure's ability to support a BlackBerry Enterprise Server, help you to determine which management model and physical components match your requirements, and analyze your messaging system topology. Progent can also help you understand the performance implications that the BlackBerry Enterprise Server, Microsoft SQL Server, and Microsoft Exchange Server have on each other so you can make informed choices concerning alternatives for software editions, processors and storage, network topology, and application configuration.
To maximize system security, Progent's BlackBerry-certified expert can assist your company to choose and enable appropriate security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISA and GIAC-certified security specialists to perform network-wide security vulnerability and compliance testing and suggest improvements to account for your BlackBerry environment.
Call or Email Progent for Assistance from a RIM BlackBerry-Certified Consultant
If you wish to get in touch with Progent about consulting expertise for BlackBerry wireless integration, phone 1-800-993-9400 or see Contact Progent.