Mobile Support
Des Moines, Iowa IT Networks
RIM BlackBerry Support
Consulting Support Services for BlackBerry Solutions
BlackBerry mobile smartphones were once one of the most popular solutions for maintaining anytime-anywhere access to messaging, scheduling, web-based programs, and other critical business data. Progent can provide Des Moines, Iowa businesses the expertise of BlackBerry-certified experts who can help businesses to maintain their BlackBerry deployments or transition efficiently to a more popular mobile solution.
As the complexity of small business networks has increased, and as the need for enterprise-class security, reliability, and disaster recovery has grown to be the norm for companies of any size, successful deployment and support of RIM BlackBerry solutions has become more challenging. To handle areas such as data protection, disaster recovery, and synchronization of BlackBerry handhelds with a variety of messaging systems and company databases, small businesses frequently resort to outside support firms who specialize in BlackBerry installation and troubleshooting.
Progent offers the expertise of BlackBerry-certified consultants who can help small organizations to plan, administer, and repair BlackBerry solutions affordably and effectively, doing away with the need for an internal BlackBerry technology expert and lowering the expense and stress of supporting mobile work groups. Progent's BlackBerry technology specialists have in-depth experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISM and CISA-certified network security professionals. This breadth of experience, coupled with Progent's efficient online service delivery capabilities, provides small companies an economical solution for incorporating BlackBerry products productively into their IT network.
Progent's experts can assist your company with SQL Server 2016 integration support, Microsoft SQL 2014 configuration and Microsoft Exchange Server setup so that your database and messaging systems operate efficiently with BlackBerry BES Server. Progent can also assist you to migrate from older releases of BlackBerry and Microsoft technology, set up streamlined management tools to help you track and control BlackBerry devices throughout your business, define security policies that are right for your company, customize wireless applications, and make sure that your network architecture is appropriately designed to accommodate your BlackBerry users. In addition, Progent's disaster recovery specialists can help make sure that your BlackBerry information is included in your scheduled backup procedures so that it can be recovered quickly and safely.
Midwest Contact Information:
Progent offers consulting services and onsite technical support throughout the Mid-West.
| City | Address | Phone | Link |
| Des Moines | 309 Court Avenue, Suite 200 Des Moines, IA 50309 United States |
(515) 985-0700 | Des Moines Network Support Services |
| Lincoln | 151 N. 8th Street Lincoln, NE 68508 United States |
(402) 817-1222 | Lincoln Network Support Services |
| Omaha | 950 S 10th Street Omaha, NE 68108 United States |
(402) 702-0010 | Omaha Network Support Services |
BlackBerry BES Server Technical Support
The BlackBerry Enterprise Server (BES) gives businesses a centralized and secure mechanism for integrating BlackBerry wireless devices into their email, collaboration, and software application environment. BlackBerry BES Server enables wireless BlackBerry users to connect to Exchange, Domino, or Groupwise email and to synchronize BlackBerry devices with PC desktops to achieve data consistency for collaborative programs such a schedules, contact lists, to-do lists, instant messaging, and custom business software. Thanks to BlackBerry BES Server support for Exchange, mobile workers with BlackBerry smartphones can have effortless connectivity with Exchange messages and to instant messaging-capable software via Microsoft Live Communications Server and Lync Server 2010 support.
Progent's BlackBerry-premier engineers can assist you to design, install, and maintain BlackBerry Enterprise Server (BES) so that you maximize the productivity of BlackBerry clients, streamline the management of a BlackBerry environment, and lower the cost of supporting mobile workers.
Expert BlackBerry Consulting Support Services Available Online from Progent
Progent's certified BlackBerry support specialists are available remotely to provide expert technical help to businesses in the Des Moines region or throughout Iowa. Progent's experienced online consulting team has helped IT organizations resolve network problems and cut support expenses in every state in the country and established a large following of loyal customers. (Refer to Progent's customer testimonials.)
Progent offers remote help for a broad array of technologies related to RIM BlackBerry products including wireless synchronization, configuration with Exchange, setting up BlackBerry Enterprise Server, and improving wireless security. Major RIM BlackBerry credentials awarded to Progent's support professionals include:
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has advanced knowledge for deploying, administering, monitoring, and maintaining one or several BlackBerry BES Servers in an email environment powered by Exchange Server. Progent's BlackBerry-certified consultant offers support skills in key technologies related to BlackBerry management including the BlackBerry Enterprise Solution, Microsoft Windows permissions, database architecture, Microsoft Outlook, firewalls, proxy servers, DMZ, and network policies and scheduling. Progent can help you to add and remove BlackBerry device clients on Exchange and Windows Active Directory, configure, monitor, and administer BlackBerry Enterprise Server, administer BlackBerry devices and user accounts, archive and manage storage groups, apply permissions, install the MDS and IM, install push and pull access control lists, manage Exchange data flow, create, update, and assign wireless LAN and Virtual Private Network configuration sets, set up SNMP traps, and generate management reports based on SNMP results.
Progent's BlackBerry-certified consultant can support your BlackBerry solution in a number of environments that can include Windows 2000, 2003 or 2008 Servers, Windows XP, Windows Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware ESX, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also help you to utilize utilities like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and SNMP.
BlackBerry Certified Solution Designer
Progent can provide the services of a BlackBerry Certified Solution Designer to assist you to design, deploy, test, troubleshoot, and document a mobile wireless environment based on the integration of the BlackBerry Enterprise Solution, Exchange, and Active Directory. Progent's high-level engineering support services for BlackBerry include business and network requirements analysis, solution design, installation planning and implementation, performance tuning, configuration of a high-availability architecture, data backup and business recovery planning, and system-wide security design.
Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to understand your functional objectives and to design a mobile wireless solution that meets your IT budget and aligns with your business plans. Progent can clarify the impact of your organizational processes on the design of a BlackBerry Enterprise Solution, evaluate your existing connectivity infrastructure's suitability to support a BlackBerry BES Server, help you to decide which administration model and physical components match your requirements, and analyze your messaging system configuration. Progent can also explain the performance impact that the BlackBerry BES Server, SQL SQL Server, and Microsoft Exchange Server have on each other so you can make informed choices about options for software versions, processors and mass storage, network design, and application set up.
To optimize network protection, Progent's BlackBerry expert can assist you to choose and enable sensible security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISA and CISM-certified security engineers to run company-wide security vulnerability and compliance testing and suggest improvements to account for your BlackBerry environment.
Contact Progent to Get Help from a RIM BlackBerry-Certified Expert
If you wish to contact Progent about consulting help for BlackBerry wireless technology, phone
An index of content::
24-Hour ProSight domain management Specialists
ProSight IT documentation management Professionals
ProSight IT Asset Management is an IT infrastructure documentation management service that makes it easy to create, maintain, retrieve and safeguard data related to your IT infrastructure, procedures, applications, and services. You can instantly locate passwords or IP addresses and be alerted automatically about upcoming expirations of SSL certificates or domains. By updating and managing your IT documentation, you can eliminate as much as 50% of the time spent searching for critical information about your IT network. ProSight IT Asset Management features a common location for storing and collaborating on all documents related to managing your business network such as recommended procedures and self-service instructions. ProSight IT Asset Management also supports advanced automation for collecting and associating IT information. Whether you're making improvements, doing regular maintenance, or responding to a crisis, ProSight IT Asset Management gets you the knowledge you need as soon as you need it.
Microsoft ISA Server Online Consulting
ISA Server Consulting Services
Progent's Microsoft-certified TMG 2010 and ISA Server 2006 consultants can help you to plan, install, and support a configuration of Forefront Threat Management Server or ISA Server 2006 on your information system that provides the firewall protection, performance and manageability that your business needs.
MongoLock ransomware recovery Specialists
MongoLock ransomware recovery Services
Progent's seasoned ransomware recovery consultants can help your business to reconstruct a network breached by a ransomware attack such as Ryuk, Maze, Sodinokibi, DopplePaymer, Snatch or Egregor.
Migration Consultants MySQL database
24 Hour MySQL migration Consultants
Progent offers affordable online access to an Oracle MySQL administrator or software programmer and can assist organizations of any size to configure and maintain MySQL within a robust IT environment that offers advanced speed, expandability, and protection. Progent also has proven skill assisting companies migrate databases from an Oracle environment to MySQL.
IT Consultant Microsoft Windows 7 Migration
Immediate Microsoft Windows 7 Specialist
Progent's certified consultants offers remote and onsite support expertise to assist you to administer, support, and repair computers based on Windows 7 and also offers assistance with migrating to Windows 8.1 or Windows 10 from Windows 7. Progent offers support for management automation, data and identity protection, disaster recovery, remote connectivity, smartphone and tablet management, wireless configuration, and 24x7 system monitoring and alerts.
Cisco Firepower Firewalls Remote Consulting
Cisco Firepower NGFW Firewalls Online Consulting
The new ASA 5500-X Series of firewalls with Firepower Services offer substantially more value than Cisco's previous firewalls and have superseded the ASA 5500 and PIX security appliances for new installations. Progent's Cisco-certified CCIE network experts can help your company to maintain your legacy PIX or ASA 5500 firewalls or migrate to ASA 5500-X firewalls with Firepower Services. Progent can also assist you to design, integrate, optimize, manage and troubleshoot firewall environments based around ASA 5500-X firewalls with Firepower Services.
Microsoft Information Technology Consulting
Microsoft Office 2003 Small Business Computer Consulting Firm
Progent's IT outsourcing services for small companies include designing Windows XP, Microsoft .NET Server, and BackOffice environments, coordinating migrations Microsoft Windows XP, Windows Server 2003, Active Directory, and Exchange 2003 Server, Help Desk Call Center, remote and on-site troubleshooting, fixing chronic IT problems, and producing a company-wide security strategy. Progent can show you how to maximize network reliability and throughput via fault-tolerant technologies, resilient network architecture, and proactive server monitoring. Progent also offers special project help for large-scale migrations and can assist with requirements definition, resource identification, bill of materials production, vendor selection, purchasing logistics, and full documentation. Progent's IT outsourcing help also includes training for office productivity programs such as Office XP.
Exchange 2013 Configuration Specialist
IT Consulting Exchange 2013 Data Loss Prevention
Exchange 2013 includes major improvements to the capabilities of Microsoft Exchange 2010 and delivers powerful new features plus a redesigned architecture. These enhancements favorably impact key areas including manageability, high availability (HA), security and compliance, cost of ownership, collaboration, expandability, throughput, cross-version interoperability, and the user experience. Progent's certified Exchange Server 2013 consultants can assist your organization to evaluate the possible advantages of migrating to Microsoft Exchange Server 2013, design a cost-effective validation and deployment plan, and educate your IT staff to manage your Microsoft Exchange Server 2013 environment. Progent also offers affordable online consulting and management for Microsoft Exchange Server 2013.
SCCM 2012 Migration Onsite Technical Support
Remote Technical Support SCCM 2012 Planning
Progent can assist your business to prepare for, deploy, and operate Microsoft System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can assist you to upgrade smoothly to Configuration Manager 2012 from a legacy device and application management solution or assist you to enhance your existing SCCM 2012 environment to support your changing business requirements. Also, Progent can assist you to create an infrastructure that extracts the most value from SCCM 2012 by providing advanced consulting support for associated Microsoft platforms including ADDS, Microsoft SQL SSRS, and Internet Information Services.
Solaris Remote Consultant Services
Engineer Solaris Remote
Progent provides national urgent help and consulting services for businesses that run UNIX, Linux, or Sun Solaris networks or whose information systems include a mix of UNIX/Linux and Microsoft products. Online technical support provides maximum leverage for your IT budget by protecting client efficiency and limiting the time charged for computer repair services. Advanced remote support technology and skilled technicians and consultants allow Progent to handle the majority of IT problems without squandering time and money by traveling to your location. In most of situations your IT issues can be dealt with by telephone or through a mix of telephone support and online connectivity. Progent can make available Cisco CCIE infrastructure experts and CISSP certified security specialists to assist with the most challenging system issues.
SCDPM 2012 and Exchange DAGs Consultant Services
24-7 On-site Technical Support SCDPM 2012 Deduplication
Progent's Microsoft-certified consultants offer online or in-person support to help organizations of all sizes to plan, deploy, administer, and troubleshoot a backup-and-restore system based on System Center 2012 Data Protection Manager. Progent's consultants can help you to upgrade from earlier versions of SCDPM or from another backup/recovery platform, and Progent can integrate your Data Protection Manager deployment for on premises, cloud, or hybrid environments. Progent offers as-needed support for fixing particularly challenging problems, or comprehensive project management services. Progent's consultants can also help you to incorporate Data Protection Manager into an enterprise-class disaster recovery plan.
Design Companies CCSI
CCEA Computer Systems Consulting
Progent offers customers the services of consultants who have been awarded some of the IT industry's most prized credentials. Progent believes that clients deserve to know that their IT support professionals have accredited testing as well as broad practical field experience so that Progent's clients can engage Progent's support with trust. In many cases, vendor credentials such as the Cisco Certified Internetwork Experts (CCIE) brings privileges for significantly better vendor support than is available to non-certified consultants, enabling Progent to deliver customers a better class of IT service. In addition, recognized credentials such as CISA or ISSAP for network security can aid corporate customers to demonstrate compliance with regulatory demands by engaging the services of recognized IT professionals.
24x7x365 Microsoft Help and Support System Center 2012 R2 Virtual Machine Manager
VMM Management Server Integration
Progent can help organizations of all sizes to adhere to leading practices to set up SCVMM 2012 hosts, fabric, storage, and library resources; plan, deploy, and administer private clouds, virtual machines, and VMM services in SCVMM 2012; and combine SCVMM with System Center 2012 Operations Manager for comprehensive monitoring. Progent can assist your company to move from a legacy release of System Center Virtual Machine Manager or from a third-party management platform, and Progent can assist you to optimize and repair your existing SCVMM 2012 environment to make sure you get maximum return on investment.
Windows 10 Cortana Integration
Expert Microsoft Certified Windows 10 Upgrade Engineers
Progent's Windows consulting experts can help businesses of any size to assess Windows 10 or to upgrade to Windows 10 from an earlier release of Windows. Online and onsite evaluation and upgrade services for Microsoft Windows 10 offered by Progent's consultants include Return on Investment estimates, project management, application and driver compatibility testing, pilot systems, Hyper-V virtualization architecture, Cloud and hybrid solutions, mobile device management, teleworker connectivity, data and identity security, automated provisioning and administration, network infrastructure optimization, Wi-Fi support, disaster recovery planning, group and personal training for IT support personnel and users, and post-migration technical help.
Specialists Citrix FlexCast
Citrix VDI Consulting Services
For desktop and application virtualization, Progent offers the support of a Citrix XenDesktop consultant who can help you to plan a XenDesktop environment that maximizes the business value of your IT system; integrate XenDesktop software with your servers, user computers, and peripherals; upgrade your existing virtual desktop software to current versions of XenDesktop; and deliver comprehensive online troubleshooting. Progent can also instruct your network managers to adhere to best practices to manage your XenDesktop solution effectively.
Exchange Server 2016 Migration Planning Professional
24/7 Exchange 2016 Migration Planning IT Services
Progent can assist your business in all facets of your upgrade to Exchange 2016 such as planning HA system topology for a local, cloud-based or hybrid environment; CAL licensing requirements for Exchange 2016 Server and Windows Server 2012 R2 or later; moving mailboxes; Hyper-V virtualization strategy; determining storage requirements for your virtual machines (VMs), databases and logs; setting up hardware load balancing for fault-tolerant CAS services; planning, building and testing Exchange Servers and Windows Servers and DAG groups; integration with SharePoint; updating the firewall; resolving SSL issues; providing client remediation with Office 2010 or greater or Microsoft 365; and setting up Outlook on the web.
ISSAP Certified Security Company
Consultants ISSAP Certified Security Architecture
Progent's ISSAP Certified security consultants, or Information Systems Security Architecture Professionals, are experts who have earned ISSAP Certification as a result of thorough examination and extensive experience with network security design. ISSAP security experts have comprehensive understanding of access control mechanisms and techniques, telecommunications and network security, cryptography, requirements analysis, BCP and disaster recovery, and physical security. Progent's ISSAP-certified security consultants can help your business with all phases of architecture security.
SMS Server 2003 Upgrade Technical Support Services
SMS 2003 Upgrade Integration Services
Progent's Microsoft experts provide small and medium size companies world-class consulting services for Microsoft Systems Management Server 2003 and Configuration Manager 2007, Microsoft's solutions for update and configuration management. System Center Configuration Manager is Microsoft's new title for the update management platform previously called SMS Server. System Center Configuration Manager offers a range of new features to SMS Server 2003 such as comprehensive automation, built-in Vista Microsoft Windows Server 2008 awareness, NAP security support, and device driver management. Progent's Microsoft certified consulting professionals can show you how to use SMS 2003 or Configuration Manager 2007 economically for streamlined OS and application software installation, security patch administration, application metering, and licensing reconciliation. Progent's engineers can also help your company to move smoothly from Systems Management Server to System Center Configuration Manager.
Juniper Junos CLI Firewall Network Install
Juniper Junos Configuration Auditor
Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.
24-7 Consulting Exchange 2013 Performance Tuning
Exchange 2013 Integration Outsourcing
Exchange Server 2013 includes major enhancements to the capabilities of Microsoft Exchange Server 2010 and delivers powerful innovations as well as a revamped structure. These enhancements favorably impact key IT areas such as manageability, availability, compliance, operational costs, teamwork, scalability, performance, cross-version interoperability, and productivity. Progent's certified Exchange 2013 consultants can help you evaluate the potential business benefits of migrating to Exchange Server 2013, design an efficient validation and deployment plan, and educate your IT staff to manage your Exchange Server 2013 environment. Progent also offers affordable remote support and management services for Exchange 2013.
24 Hour Flexential Data Center Consultant
Flexential Internet Data Center Consultant Services
Progent utilizes the Flexential Tampa data center primarily to provide private cloud hosting. Progent maintains a group of network experts located in the vicinity of Tampa, and Progent can also provide online expertise from Progent's nationwide roster of Microsoft-certified experts, Cisco-certified CCIE network engineers, CISM and CISSP-certified security consultants, Hyper-V and VMware virtualization specialists, and senior disaster recovery/business continuity planning experts. Progent can also help your business to plan and execute a migration to the Flexential data center by providing services like designing solution architecture, recommending hardware, system configuration and testing, debugging, setting up remote network management, and training your IT staff.
Exchange 2013 Performance Tuning Technology Consulting Services
Exchange 2013 SharePoint integration Technical Consultant
Exchange Server 2013 incorporates significant improvements to the capabilities of Exchange Server 2010 and introduces important innovations plus a redesigned structure. These enhancements affect key areas such as manageability, availability, security, cost of ownership, teamwork, extensibility, performance, compatibility, and productivity. Progent's Microsoft-certified Exchange 2013 consultants can help you evaluate the possible advantages of upgrading to Microsoft Exchange 2013, design a cost-effective validation and rollout plan, and train your IT team to manage your Exchange Server 2013 solution. Progent also offers affordable remote support and management services for Microsoft Exchange 2013.
Cybersecurity Contractors CISA Certified
Services CISA Security Audit
The Certified Information Systems Auditor accreditation is a prestigious qualification that indicates expertise in network security auditing. Accredited by ANSI, the CISA credential requires that consultants undergo a comprehensive test administered by the ISACA professional group. Progent can provide the services of a CISA-Premier network security audit professional able to help companies in the fields of IS audit services, IT enforcement, network assets and infrastructure ROI, information technology support, protection of information resources, and business continuity preparedness.
network infrastructure documentation management Consultant Services
24-Hour Consulting Services IT asset management
Progent's ProSight IT Asset Management is an IT infrastructure documentation management service that makes it easy to capture, maintain, find and protect information about your network infrastructure, procedures, business apps, and services. You can quickly locate passwords or IP addresses and be alerted automatically about impending expirations of SSLs ,domains or warranties. By cleaning up and managing your IT documentation, you can eliminate as much as half of the time wasted searching for vital information about your IT network. ProSight IT Asset Management features a centralized repository for storing and collaborating on all documents required for managing your business network such as standard operating procedures and How-To's. ProSight IT Asset Management also supports advanced automation for gathering and relating IT information. Whether you're planning enhancements, performing regular maintenance, or responding to a crisis, ProSight IT Asset Management gets you the information you need as soon as you need it.
wireless IP phones and Aironet APs Network Consulting
Remote Consulting wireless IP phone upgrades
Progent's Cisco wireless VoIP phone configuration experts offer online and onsite assistance to help your organization create and administer a Cisco wireless IP phone deployment by delivering services that can range from debugging the configuration of a wireless IP phone or AP to offering comprehensive project management outsourcing or co-sourcing services for updating the Wi-Fi architecture of a campus.
24x7 Microsoft Project Server Reporting Consultant
24-Hour Consultants Microsoft Project Server 2010
Progent's Microsoft consultants can provide in-depth expertise in deploying, operating and debugging any edition of Project Server and can deliver a broad range of cost-effective remote support services following proven best practices to assist businesses of any size to get all the advantages of this powerful project management solution. Services available from Progent include solution design, software configuration and upgrades, strategies for safe collaboration among local and remote or mobile users, network optimization, and specialized online training classes.
Remote Consulting Desktop Monitoring and Reporting
Consulting Services Desktop Monitoring and Reporting
ProSight LAN Watch is Progent's server and endpoint remote monitoring service that incorporates state-of-the-art remote monitoring and management technology to keep your IT system operating efficiently by tracking the health of critical devices that drive your IT network. When ProSight LAN Watch uncovers a problem, an alarm is transmitted automatically to your specified IT staff and your assigned Progent consultant so any looming problems can be resolved before they have a chance to impact your business.
Juniper NetScreen 5400 Firewall Information systems Security Outsourcing
Juniper NetScreen 5200 Firewall Cybersecurity Group
Progent's Juniper-authorized NetScreen engineer can assist you to install and integrate NetScreen 5000 series routers, upgrade from previous NetScreen devices to the latest Juniper technologies, and repair network infrastructure issues in all-Juniper or mixed-vendor environments.
wireless controller Remote Technical Support
Online Support Wave 2 wireless controller
Cisco's Catalyst family of Wi-Fi controllers streamline the administration of wireless LANs by unifying the configuration and management of Wi-Fi APs, optimizing Wi-Fi throughput by reducing the effect of RF congestion, enhancing wireless availability with rapid failover, and hardening data security by detecting cyber threats and analyzing traffic content based on user class and locale. Progent's Wi-Fi consultants can assist your business to deploy Cisco Wi-Fi controllers to manage Wi-Fi networks of any size. Progent can help you to administer and debug your existing Cisco-based Wi-Fi solution or implement an efficient migration to Cisco's latest wireless controller solutions.
Microsoft MRP On-site Support
Reports ERP, MRP, Accounting System
Progent's application experts offer advanced support, custom development, integration assistance, and webinar classes for leading applications covering key areas including ERP and MRP, general accounting, business analytics, web application development, and the MS Office suite of business productivity solutions. As a Microsoft Partner with decades of experience delivering advanced consulting and troubleshooting support remotely, Progent can help clients anywhere in the U.S. to eliminate the lost productivity and expense associated with travel and on-premises activity without compromising the effectiveness of technical support.
Technical Consultant At Home Workers VoIP
24/7/365 Network Engineer Work from Home VoIP
Progent can assist small and medium-size organizations to deploy VoIP technology to provide their at-home employees the advantage of seamless extensions of the corporate phone system.
24-Hour CRISC Certified Remote Support
Computer Consulting CRISC Risk Identification
Progent's disaster recovery support and business continuity consultants can show you how to design a disaster recovery strategy to prepare for an IT system catastrophe. Progent can help you create a comprehensive disaster recovery plan that includes periodic disaster recovery assessments and drills. Progent's Microsoft and Cisco-authorized professionals can also show you how to build an affordable, zero-downtime network architecture that takes into account availability issues covering a wide array of network technologies and processes.
Computer Engineer Online Wireless Site Survey
Wireless Site Survey Technical Consultant
Progent's Wi-Fi site survey and predictive modeling assist you to design, implement and troubleshoot a Wi-Fi network adapted to your facilities, providing your business a WLAN that delivers the coverage, performance, capacity, Quality of Service, security, and roaming ability your company needs. Wi-Fi site survey services from Progent include online predictive analysis for planning a Wi-Fi LAN and on-premises survey services for validating, tuning, and troubleshooting an operational Wi-Fi LAN.
Shared Computer Support Help Desk Configuration
24-7 Co-managed Call Center Network Consulting
Progent's Co-managed Call Center service makes it possible for your IT organization to share responsibilities for Help Desk services transparently between your in-house IT team and Progent's nationwide pool of veteran technical support engineers and matter experts (SMEs). Progent's Help Desk Co-management service is a collaborative support solution based on ConnectWise Manage, the leading shared PSA platform for handling service requests, ticketing, responsibility, status tracking, and metrics.
Small Office IT Consulting Services Microsoft Office
Microsoft Windows Computer Network Support Companies
Progent's IT outsourcing packages offer budget-friendly network support for small businesses. Whether it involves planning system infrastructure, creating an in-house Help Desk or outsourcing a one, deploying an updated email platform, monitoring your network, or building a web-based eCommerce solution, outsourcing your IT technical services can contain expenses and minimize uncertainties, allowing IT service budgets to grow in a more moderate and manageable manner than is feasible by assembling a large, all-purpose internal IT organization. Progent's Outsourcing White Paper and datasheets explain how Progent can help you create a protected and highly available system foundation for your vital business software powered by Microsoft Windows including Office XP, Microsoft Office 2003, and Office 2000.
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