Consulting Support Services for BlackBerry Solutions
BlackBerry wireless PDAs were at one time one of the most successful solutions for maintaining location-independent access to messaging, calendars, web programs, and other critical business information. Progent can provide Des Moines, Iowa companies the expertise of BlackBerry-premier professionals who can assist organizations to manage their BlackBerry deployments or migrate smoothly to a modern smartphone solution.
As the complexity of small business IT technology has increased, and as the demand for enterprise-class protection, dependability, and disaster recovery has grown to be the norm for organizations of all sizes, effective deployment and maintenance of BlackBerry solutions has grown more challenging. To address areas such as data protection, business continuity, and synchronization of BlackBerry smartphones with diverse email systems and company databases, small organizations often turn to external support professionals who offer expertise in RIM BlackBerry integration and troubleshooting.
Progent offers the expertise of BlackBerry-premier engineers who can assist small organizations to design, administer, and repair BlackBerry-based environments economically and efficiently, doing away with the necessity for an internal BlackBerry technology expert and reducing the expense and stress of supporting mobile workers. Progent's BlackBerry technology engineers have in-depth backgrounds cooperating with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISSP and CISM-certified network security specialists. This range of knowledge, coupled with Progent's efficient online support model, gives small companies an economical solution for integrating RIM BlackBerry technology seamlessly into their information network.
Progent's engineers can assist your business with SQL Server 2016 integration consulting, Microsoft SQL 2014 configuration and Microsoft Exchange Server setup so that your database and messaging infrastructure work optimally with BlackBerry Enterprise Server. Progent can also help you to upgrade from older releases of BlackBerry and Microsoft software, configure easy-to-use administration utilities to help you monitor and support BlackBerry devices across your company, recommend security policies that make sense for your business, develop custom mobile software, and make sure that your network architecture is appropriately designed to accommodate your BlackBerry users. In addition, Progent's disaster recovery specialists can help ensure that your BlackBerry data is included in your regular backup processes in order that it can be recovered quickly and safely.
Midwest Contact Information:
Progent offers consulting services and onsite technical support throughout the Mid-West.
Progent locations in Midwest
BlackBerry Enterprise Server (BES) Integration Support
The BlackBerry Enterprise Server offers businesses a single and safe mechanism for incorporating BlackBerry wireless devices into their messaging, collaboration, and application environment. BlackBerry Enterprise Server enables mobile BlackBerry users to access Exchange Server, Lotus, or Groupwise messaging and to synchronize BlackBerry devices with PC desktops to achieve up-to-date information for applications like schedules, contact lists, tasks, IM, and custom business software. Thanks to BlackBerry Enterprise Server integration with Microsoft Exchange Server, users with BlackBerry handsets have effortless access to Exchange messages as well as to IM-capable software through Microsoft Communications Server and Microsoft Lync Server 2010 integration.
Progent's BlackBerry-premier engineers can assist you to plan, deploy, and support BlackBerry Enterprise Server (BES) so that you improve the efficiency of BlackBerry clients, simplify the management of a BlackBerry solution, and reduce the cost of supporting a mobile workforce.
Progent's Remote BlackBerry-certified Technical Support is Quick and Affordable
For businesses in Des Moines, Iowa who need quick and economical access to a certified BlackBerry consultant, Progent offers efficient online help from a veteran network support staff who have delivered network solutions to companies in every state in the United States. (Refer to Progent's client testimonials.)
Online support avoids travel expense and lets engineers solve technical issues quickly, allowing you to reduce lost productivity. Progent's BlackBerry consultants have been awarded certifications in all BlackBerry technologies and offer professional help in areas including fixing synchronization problems, configuring BlackBerry Enterprise Server (BES), and creating a protected, high-availability network architecture for BlackBerry users. Certifications earned and practice areas offered by Progent's BlackBerry professionals include:
BlackBerry Certified Solution Designer
Progent can provide the services of a BlackBerry Certified Solution Designer to assist your business to plan, deploy, test, troubleshoot, and produce documentation for a wireless solution based upon the combination of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Microsoft Active Directory. Progent's high-level consulting support services for BlackBerry technology include business and network requirements assessment, solution design, installation strategy and execution, performance tuning, design of a fault-tolerant architecture, information backup and disaster recovery consulting, and system-wide security design.
Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to define your functional objectives and to design a wireless environment that meets your IT budget and supports your business plans. Progent can explain the implications of your operational processes on the configuration of a BlackBerry Enterprise Solution, evaluate your existing network infrastructure's suitability to accommodate a BlackBerry BES Server, help you to determine which administration approach and hardware products match your needs, and analyze your messaging environment configuration. Progent can also explain the performance impact that the BlackBerry BES Server, Microsoft SQL Server, and Exchange Server have on each other so you can arrive at smart choices concerning options for software versions, server hardware and storage, network design, and application configuration.
To optimize network protection, Progent's BlackBerry expert can assist you to choose and configure appropriate security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISA and CISM-certified security specialists to run company-wide security assessment and compliance validation and suggest improvements to account for your BlackBerry solution.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has high-level skills for installing, managing, tracking, and troubleshooting one or multiple BlackBerry Enterprise Servers in an email system powered by Exchange. Progent's BlackBerry consultant has support skills in important areas associated with BlackBerry management such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, database structure, Microsoft Outlook, firewalls, proxy servers, MAPI, and IT policies. Progent can help you to add and delete BlackBerry smartphone clients on Exchange Server and Active Directory, configure, track, and manage BlackBerry Enterprise Server, administer BlackBerry smartphones and client accounts, archive and support storage groups, apply permissions, install the MDS and Instant Messaging, install access control lists, manage Microsoft Exchange data flow, create, edit, and apply WLAN and VPN configurations, implement SNMP traps, and generate management reports based on SNMP data.
Progent's BlackBerry-certified engineer can support your BlackBerry technology in a variety of settings that can include Windows 2K, 2003 or 2008 platforms, Microsoft Windows XP, Windows Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also show you how to to utilize utilities such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and SNMP.
Contact Progent to Get Support from a RIM BlackBerry-Qualified Specialist
To ask Progent about technical assistance for BlackBerry wireless technology, phone 1-800-993-9400 or go to Contact Progent.