For offices of all sizes in Des Moines Iowa, Progent can provide convenient, quick, and affordable contact with CCIE-Certified engineers. Cisco CCIEs are top-level networking experts who earn this elite certification by completing rigorous examinations by Cisco. CCIE-certified consultants can handle the most complex problems surrounding network interfacing, repair, and optimization. Progent's CCIE-qualified professionals work directly with Cisco's in-house staff in identifying anomalies with Cisco IOS or Cisco NX-OS utilities and developing workarounds or obtaining software patches to correct problems. A Cisco certified CCIE can detect the cause of computer network difficulties stemming from hardware or applications.

Progent can provide fast remote contact with a CCIE specialist so that you has the opportunity to receive high-level assistance for complicated network issues that are impacting your business but are beyond the experience of your ordinary IT maintenance organization. Progent's CCIE-Certified support professionals can connect to your network using advanced remote support utilities that allow them to perform rapid and efficient diagnosis and repair of critical network issues.

Progent's CCIE Support Services
The vast majority of CCIEs work for big corporations or nationwide ISPs, and so their services are not readily accessible to smaller businesses. Progent is among the few support firms to make CCIEs accessible to help small and mid-size companies. In addition, Progent offers fast contact with a CCIE remotely so you can get immediate help for urgent network issues that are hurting business productivity. To find out how to get in touch with a Progent CCIE for immediate assistance with your IT infrastructure, go to remote network help.

Midwest Contact Information:
Progent offers consulting services and onsite technical support throughout the Mid-West.

Onsite IT Consulting
Progent locations in Midwest

City Address Phone Link
Des Moines 309 Court Avenue, Suite 200
Des Moines, IA 50309
United States
(515) 985-0700 Des Moines Network Support Services
Lincoln 151 N. 8th Street
Lincoln, NE 68508
United States
(402) 817-1222 Lincoln Network Support Services
Omaha 950 S 10th Street
Omaha, NE 68108
United States
(402) 702-0010 Omaha Network Support Services

Progent maintains one of the biggest groups of Cisco-certified CCIE engineers of any independent consulting firm in the U.S. As a result, Progent can provide world-class skill in finding network infrastructure solutions focused on Cisco products. Because Progent is also a Microsoft Partner and offers professional application help for a broad array of popular applications, Progent can help you achieve comprehensive IT solutions that maximize the business value of your information system.

CCIEs represent an excellent value since their depth of experience allows them to fix the most intractable problems rapidly. In typical instances, less seasoned consultants can spend hours or even days wrestling with a task that an experienced CCIE can solve in minutes. The majority of Progent CCIEs are not only expert at Cisco products, but also have a variety of advanced technical certifications such as Microsoft Certified Systems Engineer (MCSE), and a major network security credential such as CISSP or CISA. This permits Progent to offer complete services that incorporate a broad array of IT products without incurring extra expenses and interruptions orchestrating too many consultants.

Patch Management for Cisco Network Appliances
Patch management is a critical and complicated task. Timely and correctly managed updating optimizes cybersecurity, compliance, availability, and functionality. Sporadic software update management can cause security vulnerabilities, compatibility problems, slow or inconsistent performance, excessive offline stretches, or unavailability of key functions. Patching involves more than occasional updates of operating systems and applications for servers and endpoints. Firmware updates can be as essential for network infrastructure appliances like routers, firewalls, and Wi-Fi access points.

Patch Management Services for Network Infrastructure Appliances

Progent offers software update management expertise for network infrastructure appliances from Cisco and other major vendors

Progent has provided high-end assistance for Cisco infrastructure appliances for more than twenty years and Progent's managed services for patch management provide organizations of any size a flexible and affordable option for evaluating, validating, scheduling, applying, and documenting software and firmware updates to your ever-evolving IT system. To learn about Progent's service options for firmware update management, see Progent's software update management solutions.

To learn more concerning Progent's consulting support services for Cisco network infrastructure, select a subject:

Other Support Services Offered by Progent
Progent can also provide a wide range of IT services in vital areas to help businesses to convert Cisco infrastructure products into an integrated information solution that delivers strategic advantage. Some of the services offered by Progent's subject matter experts are project management expertise, VMware vSphere deployment, VMware Site Recovery Manager business continuity planning, VMware NSX network virtualization architecture and management, Windows Server 2022 solution design and integration expertise, Microsoft Windows Server 2019 migration consulting, Windows Server 2016 hybrid cloud/on-premises solutions, Windows Hyper-V deployment, business continuity planning and testing, Windows Server 2012 R2 configuration, pentesting with NodeZero from, security compliance scanning, database administration and database development expertise, and part-time Chief Information Officer consulting services.

Progent can also assist your company you to plan, deploy, manage and repair enterprise hybrid cloud solutions that incorporate physical and cloud-based infrastructure and that use Cisco technology. (Find out about Progent's Azure enterprise hybrid cloud solutions, Amazon Web Services enterprise hybrid cloud solutions, and Google Cloud integration expertise.)

By offering a convenient centralized source for network generalists and specialists, Progent can tailor fast, inexpensive, and comprehensive IT solutions that meet the unique requirements of businesses in Des Moines Iowa.

An index of content::

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  • Amazon Marketplace Web Service Outsourced Programming
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    Amazon Marketplace Web Service is a collection of APIs that enables Amazon sellers to streamline their business processes by automating crucial sales functions including listings, orders, shipments, fulfillment, and reports. By leveraging Amazon's extensive online selling environment and automating their sales, vendors can expand their reach, reduce their operating costs, improve reaction time to customers, and add to their bottom line. Progent's Amazon Marketplace Web Service (Amazon MWS) developers can work with your development team and provide application programming, workflow integration, project management support, and training so you can cut development time and costs and expedite your ROI.

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    Support Postini

    Email Guard by Postini offers continually upgraded spam and virus blocking, content filtering, and protection from e-mail-borne DHA attacks and DSA attacks. Progent is a Postini partner and support firm. If your organization is too small to qualify for a regular Postini license, you can still have the use of Postini's Perimeter Management technology through Progent's E-Mail Guard spam filtering and virus protection service program. Progent's expert e-mail security professionals can show you how to devise an email security plan that includes spam filtering and virus defense products and processes.

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    Lync 2013, now called Skype for Business, allows organizations of any size to create a centrally managed and secure communications environment that supports the modern Bring-Your-Own-Device computing style with instant messaging (IM), presence, web meetings with application sharing and whiteboard, as well as IP-based and PSTN telephony across a wide range of desktop and mobile endpoints. Progent's certified Lync Server 2013 experts and network integrators can assist your company to evaluate the advantages of Lync Server 2013, create an in-house, cloud-resident (with Microsoft Lync Online) or mixed topology suitable for your current and future goals, implement Lync 2013 so as to speed up your return on investment, and provide custom online and on-premises training to your IT team and users. Progent has expertise in key pieces of a Lync Server 2013 deployment that include Microsoft Windows Server, SQL Server Express and Exchange, and Progent can assist you to integrate Lync Server 2013 with key Microsoft 365 apps including Outlook and PowerPoint.

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    Dynamics GP/Great Plains 2010 financial software is a full-featured business management solution that integrates information and processes across your business, interfaces easily with other applications, and connects employees, customers and suppliers regardless of time or place. Created for small to mid-size businesses, Microsoft Dynamics GP 2010 and Dynamics GP Release 10.0 deliver functionality for financials, management reporting, project management, inventory and order processing, eCommerce, human resource management, customer relationship management, field force automation, manufacturing, retail, and online business services. Progent can show you how to install and maintain a reliable, protected computer and communications environment to support Microsoft Dynamics Great Plains, and can provide experienced Great Plains professionals to help your business benefit from the full potential of Dynamics GP/Great Plains 2010.

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    Progent offers special network security service bundles intended to provide larger corporations an independent and comprehensive network security audit from a group of premier security engineers. All Progent's security assessment packages incorporate a suite of services including network scans from within and from beyond your corporate firewall, expert analysis of scan results by accredited security consultants, creation of a report explaining the findings, plus a live high-level executive outbrief and a detailed interactive review for internal network administrators.

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    Progent's SonicWall firewall experts can show you how to deploy, maintain, and update SonicWall firewall/VPN appliances including the current SonicWall TZ, NSa and NSsp Series of firewalls and the legacy SonicWall PRO 2040 devices. Progent's CISSP and GIAC-certified network security experts can help you incorporate SonicWall firewalls into an end-to-end security plan and build protection into your corporate processes.

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  • Cisco Firepower 9300 Series Firewalls IT Consultants
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    Cisco's Firepower NGFWs Firewalls provide a significant performance improvement over Cisco's popular ASA 5500-X security appliances and offer unified management and automation of modern cybersecurity features like application visibility and control (AVC), next-generation intrusion protection (NGIPS) with risk prioritization, advanced malware protection (AMP), URL filtering, and multi-node sandboxing. Progent's Cisco CCIE firewall consultants can help your organization to plan and carry out a smooth upgrade to Cisco Firepower firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX appliances and help you integrate Firepower firewalls with Cisco's subscription-based security services to build and centrally manage network ecosystems that span branch offices, data centers, private clouds and public clouds.

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    Microsoft 365, previously called Office 365, is Microsoft's extensive suite of productivity programs and cloud-hosted services available on a monthly or annual subscription basis. Microsoft 365 apps and cloud services are offered in a variety of product bundles targeted at markets ranging from individuals and households to global enterprises. Progent offers fast and easy online access to consultants with in-depth knowledge of Microsoft, macOS, iOS, and Google Android technology. Progent can help you to evaluate the many subscription options available with Microsoft 365 and integrate your information network with Microsoft 365 in a way that delivers maximum business value. Progent supports cross-vendor networks that include Windows, macOS, and Linux technology. Progent can also assist you to create and manage hybrid solutions that seamlessly combine local and cloud-based resources.

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    Nagios and MRTG are powerful, free monitoring tools that operate with Linux and can be deployed to analyze UNIX environments, Microsoft Windows networks, or mixed-OS situations where Linux and MS Windows run side by side. Nagios lets system support engineers to track network services including SMTP, HTTP, FTP, and PING. Multi Router Traffic Grapher permits you to graph the bandwidth through SNMP network appliances such as processors, routers, and switches. Progent's network monitoring experts can help you use both these programs to tune and repair your network.

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    ProSight Data Protection Services ECHO from Progent provide small and mid-sized organizations an affordable end-to-end solution for reliable backup/disaster recovery (BDR). For a fixed monthly cost, ProSight Data Protection Services automates and monitors your backup activities and allows fast restoration of critical data, apps and VMs that have become unavailable or damaged due to component breakdowns, software bugs, natural disasters, human mistakes, or malicious attacks like ransomware. ProSight Data Protection Services can help you back up, retrieve and restore files, folders, apps, system images, as well as Hyper-V and VMware images/. Critical data can be protected on the cloud, to a local storage device, or mirrored to both. Progent's BDR consultants can deliver advanced support to set up ProSight DPS to be compliant with regulatory standards like HIPAA, FINRA, PCI and Safe Harbor and, when necessary, can assist you to recover your business-critical information.

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    Progent's ISSAP Premier security consultants, or Information Systems Security Architecture Professionals, are consultants who have been awarded ISSAP Certification through rigorous examination and extensive work with information security design. ISSAP consultants possess in-depth understanding of access management systems and methodologies, phone system and network security, cryptography, needs evaluation, business continuity and disaster recovery planning (DRP), and physical security. Progent's ISSAP-certified security consultants can help your company with all aspects of architecture security.

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    Colocation data centers make it possible for businesses to share world-class facilities for housing network equipment that supports vital applications. Progent's Microsoft and Cisco premier IT experts can assist your business with all aspects of your colocation strategy such as selecting and moving to a colocation site, designing system topology, specifying hardware, on-site and remote troubleshooting, setting up online network management, and education your IT personnel.

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    If your company does not require urgent online support but you think you will require assistance with your network soon, you can conserve time and expenses and guarantee that the right expertise will be ready when you need it by getting in touch with a Progent sales agent and signing up as a client. For more information, phone 800-993-9400 or send email to

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    Cisco's Small Business series of APs are Linux-based devices engineered as entry-level Wi-Fi solutions for light workloads. Progent's Cisco CCIE wireless network consultants can provide remote or on-premises integration and debugging services to help you to plan, configure, upgrade, tune, administer and debug Cisco Small Business Wi-Fi access point environments of any size or architecture.

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  • Symantec Firewall Firewall Network Install
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    Progent's Symantec experts can assist you to maintain legacy Symantec firewall and VPN appliances such as the Symantec Raptor and Symantec VelociRaptor line or show you how to upgrade to more recent firewall solutions. Progent can also help you design and implement a comprehensive security plan that can incorporate firewall/VPN appliances and utilities, managed security and network defense services, system monitoring software, and formal policies and enforcement procedures. Progent has the expertise to be your one-stop source for on-going network help, maintenance, training, and security expertise.

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