For companies of any size in Des Moines Iowa, Progent offers convenient, quick, and affordable access to CCIE-Certified engineers. Cisco CCIEs are world-class networking professionals who earn this prestigious certification only after strenuous testing by Cisco. CCIEs can handle the most complex problems surrounding network deployment, troubleshooting, and optimization. Progent's CCIE-certified support specialists work directly with Cisco's internal staff in identifying anomalies with IOS or NX-OS utilities and coming up with workarounds or receiving software updates to correct problems. A Cisco certified CCIE can pinpoint the origin of computer network problems stemming from network appliances or software.

Progent can provide affordable online access to a CCIE specialist so you can get timely help for complex network problems that are affecting your business but are beyond the scope of your local network maintenance organization. Progent's Cisco CCIE-Premier network experts can access your system using state-of-the-art remote support tools that allow them to provide rapid and economical analysis and resolution of critical network issues.

Progent's CCIE Support Services
The vast majority of CCIEs work for big enterprises or national ISPs, and so their services are not easily available to smaller organizations. Progent is among the few consulting organizations to make CCIEs available to help small and mid-size businesses. Also, Progent can provide fast access to a CCIE by telephone so you can get immediate help for urgent network issues that are reducing business efficiency. To learn how to talk to a Progent CCIE for timely assistance with your IT infrastructure, visit Progent's online network help.

Midwest Contact Information:
Progent offers consulting services and onsite technical support throughout the Mid-West.

Onsite IT Consulting
Progent locations in Midwest

City Address Phone Link
Des Moines 309 Court Avenue, Suite 200
Des Moines, IA 50309
United States
(515) 985-0700 Des Moines Network Support Services
Lincoln 151 N. 8th Street
Lincoln, NE 68508
United States
(402) 817-1222 Lincoln Network Support Services
Omaha 950 S 10th Street
Omaha, NE 68108
United States
(402) 702-0010 Omaha Network Support Services


Cisco's large family of new and vintage connectivity devices familiar to Progent includes ASA 5500 Firewalls and PIX 500 Firewalls, the Catalyst Firewall Services Module, protected high-speed and integrated services routers, wireless access points and bridges, Meraki cloud-managed APs and aggregation switches, VoIP systems, Catalyst and Nexus series switches, plus data security and VPN technology. Maintaining one of the largest groups of Cisco-premier CCIE experts of any independent support firm, Progent has priority access to Cisco's internal experts and the latest training tools to keep at the leading edge of network technology.

Software Update Management for Cisco Network Devices
Patch management is crucial and complicated task. Prompt and correctly managed updating maximizes security, regulatory compliance, availability, and capability. Haphazard software update management can result in security gaps, compatibility problems, sluggish or inconsistent responsiveness, unnecessary offline stretches, or unavailability of important features. Patching involves more than periodic updates of operating systems and applications for servers and endpoints. Firmware updates can be as essential for infrastructure appliances like switches, firewalls, and Wi-Fi APs.

Software Update Management Services for Network Devices

Progent can provide software update management expertise for network appliances from Cisco and other major vendors

Progent has provided advanced help for Cisco infrastructure products for more than twenty years and Progent's managed services for software and firmware patch management offer businesses of any size a flexible and affordable alternative for evaluating, validating, scheduling, applying, and tracking updates to your dynamic information system. To learn about Progent's service options for firmware update management, see Progent's patch management service plans.

In order to learn more concerning Progent's professional support services for Cisco technology, choose a topic:

Other Consulting Expertise Available from Progent
Progent can also provide a a wide array of IT services in vital areas to help businesses to turn Cisco networking technology into a cohesive information solution that delivers competitive value. A few of the services offered by Progent's experts include project management support, VMware vSphere configuration and troubleshooting, VMware Site Recovery Manager application continuity planning, VMware NSX virtual network design and integration, Microsoft Windows Server 2022 solution design and migration expertise, Windows Server 2019 migration consulting, Windows Server 2016 hybrid cloud solutions, Microsoft Hyper-V consulting, disaster recovery planning, Windows Server 2012 R2 configuration, pentesting with NodeZero from Horizon3.ai, network security compliance assessment, DBA and application expertise, and part-time Chief Information Officer consulting services.

Progent can also help your IT team you to plan, implement, administer and repair enterprise hybrid cloud solutions that combine physical and cloud hosted resources and that utilize Cisco networking technology. (Find out about Progent's Microsoft Azure enterprise hybrid cloud solutions, Amazon Web Services (AWS) enterprise hybrid cloud solutions, and Google Cloud Platform planning and integration expertise.)

By providing an efficient full-service resource for IT generalists and specialists, Progent is able to deliver timely, inexpensive, and comprehensive information technology solutions that align with the unique needs of companies in Des Moines Iowa.



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