Cisco Technology Onsite and Remote Computer Network Support
Des Moines Enterprise Information Network Systems
For companies of any size in Des Moines Iowa, Progent offers easy, quick, and economical access to CCIE-certified network experts. Cisco CCIEs are world-class network experts who earn this elite certification by completing strenuous examinations by Cisco. CCIEs can tackle the most complicated problems associated with network interfacing, repair, and optimization. Progent's CCIE-certified support specialists work closely with Cisco's in-house staff in identifying problems with Cisco IOS or Cisco NX-OS utilities and developing temporary alternatives or receiving program updates to correct problems. A Cisco certified CCIE has the experience to isolate the cause of computer network problems stemming from hardware or software.
Progent can provide affordable online access to a CCIE expert so that your company has the opportunity to obtain high-level assistance for complicated network problems that are impacting your business but are beyond the scope of your ordinary network support organization. Progent's Cisco CCIE-certified network experts can examine your system via state-of-the-art remote support utilities in order to provide fast and economical diagnosis and resolution of serious network problems.
Progent's CCIE Support Services
The vast majority of CCIEs work for large corporations or national ISPs, and consequently their skills are not easily available to smaller organizations. Progent is one of the rare service providers to make CCIEs available to help small and mid-size companies. In addition, Progent can provide quick contact with a CCIE remotely so that you can get timely help for urgent network problems that are hurting worker productivity. To learn how to get in touch with a Progent CCIE for timely help with your network, go to Progent's remote network assistance.
Midwest Contact Information:
Progent offers consulting services and onsite technical support throughout the Mid-West.
| City | Address | Phone | Link |
| Des Moines | 309 Court Avenue, Suite 200 Des Moines, IA 50309 United States |
(515) 985-0700 | Des Moines Network Support Services |
| Lincoln | 151 N. 8th Street Lincoln, NE 68508 United States |
(402) 817-1222 | Lincoln Network Support Services |
| Omaha | 950 S 10th Street Omaha, NE 68108 United States |
(402) 702-0010 | Omaha Network Support Services |
Cisco's large selection of new and legacy networking products supported by Progent includes ASA Series Security Appliances and PIX 500 Series Firewalls, Catalyst Firewall Services Module (FWSM), protected high-speed and integrated services (IS) routers, wireless access points, Meraki cloud-managed Wi-Fi access points and aggregation switches, wired and wireless IP phones and systems, Catalyst and Nexus family switches, plus data security and Virtual Private Network (VPN) products. Maintaining one of the largest groups of Cisco-certified CCIE experts of any independent consulting company, Progent has privileged access to Cisco's engineering support specialists and Cisco's latest learning tools to stay at the leading edge of network technology.
Software Update Management for Cisco Network Devices
Patch management is an essential and complicated task. Timely and properly managed patching maximizes cybersecurity, regulatory compliance, uptime, and functionality. Haphazard software update management can cause security gaps, compatibility issues, slow or erratic responsiveness, needless offline stretches, or loss of key functions. Patching entails more than periodic updates of an OS and applications for servers and endpoints. Firmware patches can be as critical for network infrastructure appliances like routers, firewalls, and wireless access points.
Progent has delivered advanced assistance for Cisco infrastructure products for more than two decades and Progent's managed services for patch management provide organizations of all sizes a flexible and cost-effective option for evaluating, testing, scheduling, implementing, and tracking software and firmware updates to your dynamic IT network. To find out about Progent's service programs for firmware update management, check out Progent's patch management solutions.
To learn more information about Progent's consulting support services for Cisco network infrastructure, select a topic:
- Introduction to Progent's Cisco Consulting Services
- Fast and Affordable Remote Access to a CCIE Network Engineer
- Cisco Firepower NGFW Series Firewalls: Configuration and Troubleshooting Services
- Cisco ASA 5500-X Series Firewall with Firepower Services: Consulting and Management Support
- Cisco ASA 5500 Series Firewall Engineering Expertise
- Cisco PIX 500 Firewall Management Assistance
- Cisco Routers Consulting Support
- Cisco Wireless Engineering Expertise
- Aironet APs Consulting Services
- Cisco Small Business 100, 300 and 500 WiFi APs Consulting Support
- Cisco Catalyst Wi-Fi 6/6E Wireless APs Planning, Deployment and Troubleshooting Consulting
- Cisco Wireless Controllers Integration Consulting
- Meraki APs Consulting Support
- Cisco Unified Communications Manager (CUCM or Unified CM) and CallManager Integration and Troubleshooting
- Cisco Voice over IP (VoIP) Phones and IP Video Phones Consulting and Wireless IP Phone Integration
- Cisco Jabber Consulting and Support Services
- Cisco Catalyst Switches Consulting and Support Services
- Nexus Switches Consulting and Support Services
- Meraki MS Switches Configuration and Maintenance Services
- Cisco VPN Engineering Help
- SIP and CUBE Integration Solutions: SIP Trunking and CUBE Integration Consulting
- Cisco Duo MFA Two-factor Authentication Services for an At-Home Workforce
- Infrastructure Design for Cisco-based Datacenters
- Infrastructure Design Services for Service Providers
- Centralized Cloud-based and Hybrid Management Techniques for Cisco-powered Environments
- NetApp and Cisco Private Cloud Architecture Consulting Services
Progent also offers a wide range of consulting services in critical areas to assist companies to turn Cisco networking products into a cohesive information solution that provides strategic value. A few of the services offered by Progent's subject matter experts are project management expertise, VMware vSphere and vCloud deployment, VMware Site Recovery Manager (SRM) application continuity planning, VMware NSX network virtualization architecture and management, Windows Server 2022 planning and integration expertise, Microsoft Windows Server 2019 migration services, Microsoft Windows Server 2016 hybrid cloud/on-premises solutions, Windows Hyper-V consulting, business continuity planning and testing, Windows Server 2012 R2 configuration, pentesting with NodeZero from Horizon3.ai, network security vulnerability scanning, DBA and database development expertise, and temporary Chief Information Officer services.
Progent can also assist your company you to design, implement, administer and troubleshoot enterprise hybrid cloud solutions that include local and cloud hosted resources and that utilize Cisco networking technology. (Find out about Progent's Microsoft Azure enterprise hybrid cloud solutions, Amazon Web Services (AWS) enterprise hybrid cloud solutions, and Google Cloud Platform planning and integration expertise.)
By providing an efficient centralized resource for IT generalists and specialists, Progent can tailor fast, affordable, and comprehensive IT solutions that match the special requirements of businesses in Des Moines Iowa.
An index of content::
Professionals Microsoft Dynamics GP System Update Planning
Dynamics GP System Migration Specialist
Progent's consultants have supported Microsoft Dynamics GP and Great Plains ERP software for more than 20 years and Progent has delivered system integration, customization, education, and troubleshooting services since the platform's original release. Progent offers advanced support for updating legacy Dynamics GP/Great Plains deployments. Progent can assist your business to design, pilot, and implement an efficient upgrade from a an outdated version of GP to the newest release of Microsoft Dynamics GP.
Power BI Management Contract Programming
Urgent Design Power BI and SSRS
Progent's Power BI experts can assist you to design, deploy, manage, update or debug your Power BI environment. Progent can also help you to prep your target data for Power BI reports and dashboards. Progent can show you how to implement and manage an on-premises, cloud, or hybrid architecture for Power BI.
Network Security Auditor Barracuda Networks Firewalls
Barracuda Networks Zero Trust Security Consultant
Barracuda's budget-friendly CloudGen Firewall appliances offer web filtering, safe remote access, SSL VPN, secure SD-WAN, and Zero-Trust protection with centrally managed and monitored services encompassing your whole enterprise including on-premises, public cloud, and hybrid deployment architectures. Public clouds supported include Microsoft Azure, Amazon Web Services, and Google Cloud Platform (GCP). Progent has the expertise to serve as your go-to resource for technical help, administration, education, and cybersecurity expertise.
SQL Server 2019 Development Support and Help
SQL Server 2019 and Hyper-V Network Consultant
Progent's certified SQL Server 2019 experts can assist your organization to evaluate the advantages for migrating to SQL Server 2019 and can deliver fast remote or onsite access to consulting experts in solution planning and deployment, application development, SQL Server management, and network security.
Meraki CMX Integration Support
Meraki CMX On-site Technical Support
Progent's Cisco Meraki wireless AP experts offer remote and on-premises support services to assist businesses of any size to design, install, manage, expand or troubleshoot Wi-Fi systems that utilize Cisco Meraki APs. Progent can help you to configure and manage Meraki-based Wi-Fi networks for sites that can range from a teleworker's home or a remote office to a large campus or a multi-site enterprise. Progent can also help you to configure additional Cisco technology such as switches, routers and firewalls to create a seamless ecosystem that delivers identical access, performance, security compliance, manageability and uptime for wired and wireless clients irrespective of their location or computing device.
Computer Engineer SQL Server 2014 In-memory OLTP
SQL Server 2014 and Windows Server 2012 R2 Troubleshooting
SQL Server 2014 incorporates significant improvements in key areas such as speed, availability, compliance, and cloud integration. SQL Server 2014 is the first version of SQL Server that incorporates in-memory capability that works seamlessly with all types of applications including Online Transaction Processing, enterprise data warehousing, and data analytics. Progent's Microsoft-certified SQL Server 2014 consultants can deliver efficient online and onsite consulting services such as system design, deployment, administration, troubleshooting, and application development expertise to enable businesses of any size to realize maximum business value from their SQL Server 2014 investment.
MCSE Expert Certified Technology Professional Exchange 2007 Server
24-Hour Exchange 2007 Support and Help
Progent's Microsoft certified consultants can help you design and implement an efficient in-place Exchange Server 2007 upgrade strategy that minimizes network disruption, reduces long-term support demands, and makes your Exchange 2007 Server easy to administer. For complex multi-server or multi-location migrations, Progent offers the experience to finish your project rapidly and economically. Progent's Microsoft Exchange Server 2007 support, troubleshooting, and design services include expertise with the integration of outside vendor enhancements of Exchange Server 2007 and the creation of unified messaging solutions powered by Microsoft Exchange 2007 Server.
Engineer 64-bit Migration
Top 64-bit Processing Consultants
Progent's Microsoft-premier consultants can help you to enhance your workstations from 32 bits to 64 bits. Progent can help you to calculate the risks and benefits of moving to 64-bit PC desktop computing, plan an efficient upgrade process that reduces operational interruptions, and provide economical, professional online support to aid your organization to configure 64-bit PC desktop software and application software on your existing hardware.
Online Support Services Microsoft Exchange
Largest Exchange Server 2007 Consultant Services
Progent's expert support team can show you how to define and deploy a smooth in-place Microsoft Exchange 2007 migration plan that minimizes productivity downtime, simplifies long-term support demands, and makes your Microsoft Exchange Server 2007 easy to manage. For complicated multiple server or multi-location upgrades, Progent offers the background to complete your project rapidly and affordably. Progent's Exchange Server 2007 help, repair, and design offerings include assistance with the configuration of third-party add-ons to Microsoft Exchange 2007 Server that are in keeping with your business needs.
Aironet 2800 Access Point IT Consulting
Cisco Prime Infrastructure Support
Progent's Cisco certified Wi-Fi consultants offer economical online and onsite support for both end-of-life and modern 802.11ac Aironet wireless APs and Progent can help your business to design and maintain Wi-Fi environments that include indoor and outside/industrial Aironet access points.
Solaris Specialist
Consultant Services Solaris
If your business computer system mixes Sun Solaris technology with Microsoft Windows, Progent can assist you to integrate your IT resources into a unified environment that permits all your OS platforms to coexist for simple administration, transparent information exchange, high dependability, enhanced throughput, and strong security. Progent's Sun Solaris and Microsoft Windows integration assistance services include network infrastructure integration and support, consulting for Windows services for UNIX, online network monitoring and administration, online network help and troubleshooting, on-site technical support, and Help Desk support.
Hornetsecurity Altaro VM Backup Disaster Recovery Professional
Altaro VM Backup with Azure Network Consulting
Altaro VM Backup from Hornetsecurity provides small businesses a reliable and affordable solution for backing up and restoring Hyper-V and VMware-powered virtual machines. Altaro VM Backup can be deployed in on-premises, offsite, distributed, and cloud environments and also enables cost-effective cloud backup to Azure storage. Altaro VM Backup protects against ransomware via Immutable Cloud Storage. This creates tamper-proof backup data that cannot be erased or modified by any user including root users. Progent is a certified Hornetsecurity/Altaro partner and offers a broad range of online or onsite consulting services to help you to design, deploy, optimize and troubleshoot a modern backup and disaster recovery system powered by Altaro VM Backup software. With ProSight DPS Altaro VM Backup, Progent delivers a fully managed backup/restore service powered by on Altaro VM Backup technology.
Microsoft Certified Expert Microsoft SCOM Support and Help
System Center Operations Manager Consulting
Remote continuous network monitoring, proactive alerts, and actionable reports are crucial to maintaining the health of your IT system and eliminating unnecessary and expensive downtime. Remote Monitoring and Management technology has advanced to the point that companies of any size can get a level of network stability that was once limited to enterprises. Progent can provide several Remote Monitoring and Management (RMM) options available as low-cost services designed to assist your company to identify and resolve a most network problems before they can hurt your business.
Technology Professional Windows Server 2008 BranchCache
MCSE Expert Certified Windows Server 2008 DirectAccess Engineer
Progent's Microsoft-certified professionals can assist you you to calculate the benefits of Windows Server 2008 for your business, develop pilot programs and migration plans, integrate Windows Server 2008 with your IT infrastructure and workload, train your IT staff how to run new administration tools, and provide continuing consulting and support via affordable options including Help Desk Call Center support and online technical assistance.
WannaCry ransomware hot line Engineer
LockBit ransomware hot line Specialists
Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery consultant who can assist your business to contain the progress of an ongoing ransomware breach. Call 800-462-8800
Emergency WLAN Remote Support
WiFi Outsourcing
Progent's Wireless Consulting Services offer a fast, economical option for businesses of any size to configure, manage, monitor and troubleshoot the latest wireless connectivity solutions. For 802.11n and the latest 802.11ac wireless networks, Progent can show you how to plan and install appliances such as Cisco's Aironet and Meraki access points and wireless controllers. For wireless email and web-based business applications, Progent can help with Apple iPhones, Apple iPads, Google Android smartphones, and Windows smartphones and tablets.
Windows Server 2019 with Linux Technical Support Services
Windows Server 2019 Hybrid Solutions Network Consultant
Progent's Microsoft-certified Windows Server 2019 consultants can help your organization to design and carry out a cost-effective migration to Windows Server 2019 using your current system architecture or a new cloud-based or hybrid model. Microsoft Windows Server 2019 delivers major enhancements in capacity, performance, ease of management, Hyper-V virtualization, cybersecurity, hybrid local/cloud integration, resilience, and container support.
SQL Server 2008 Upgrade Consultant
Microsoft T-SQL Reporting
SQL Server 2000 is a rich, web-aware database and data analysis solution that enables the fast creation of a new generation of enterprise-class programs that can provide your company a critical competitive edge. Microsoft SQL Server 2000 provides built-in support for XML and the ability to communicate across the Internet and beyond the firewall. The knowledge and experience of Progent's certified SQL Server 2000 engineers, averaging more than over 10 years of background supporting Microsoft technology, ensures you success in planning, installing and administering Microsoft SQL Server applications that are well integrated with other applications powered Microsoft's .NET platform.
Microsoft SQL Server 2019 Integration Services
Outsourcing Microsoft SQL Server 2019
Progent's Microsoft certified consultants can offer small and medium size companies expert Microsoft SQL Server support. Microsoft SQL Server is a comprehensive, web-ready database and data analysis platform that enables the rapid development of enterprise-class business applications that can give your business a competitive advantage. SQL Server provides core support for XML and the ability to query over the Internet and beyond the firewall. In addition to providing consulting, maintenance and troubleshooting services, Progent's SQL consultants can help you get the most out of Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to increase the business value of your information system. Progent can also help you migrate from earlier editions of Microsoft SQL Server to SQL Server 2005.
Exchange 2016 Mailbox migration Remote Consulting
Microsoft Exchange Server 2016 Upgrade Online Troubleshooting
Progent can help your business in any and all phases of your upgrade to Exchange Server 2016 such as planning high availability (HA) system topology for a local, cloud-based or hybrid deployment; licensing compliance for Exchange Server and Windows Server 2012 R2 or later; moving mailboxes; Hyper-V design; determining storage capacity required for your VMs, databases and log files; setting up hardware load balancing (HLB) for fault-tolerant client access services; designing, setting up and validating Exchange Servers and Windows Servers and DAG groups; integration with SharePoint Server or SharePoint Online; updating your firewall; creating SSL certs; providing client remediation with Office desktop or Microsoft 365; and configuring Outlook on the web.
Designer SQL Server Capacity Planning
Best MS SQL Server Reporting
Progent's Microsoft-certified SQL Server application developers and DBAs can provide remote expertise to assist organizations of all sizes to create, manage, and maintain applications powered by the Microsoft SQL Server platform and Microsoft's .NET framework. Progent's SQL Server experts offer support for any phase of the application life cycle in solutions that can include small business or departmental databases to VLDB applications and enterprise-class data warehousing.
Failover Clustered Servers Support and Setup
Windows Cluster Server 2008 On-site Technical Support
The server cluster technology built into the Datacenter and Enterprise editions of MS Windows Server 2008 has been radically redesigned to simplify the installation, configuration, and maintenance of server clusters that provide greater levels of network dependability, protection, efficiency, and flexibility. New or improved features include cluster verification, revamped setup and deployment, improved cluster administration, new cluster infrastructure for maximum uptime, hardened security and quorum structure, elimination of failure points, greater storage and RAM capacity, and improvements for geographically dispersed clusters. Progent's clustered server consultants can help you assess the advantages of failover clusters, plan and execute a deployment, train your IT staff to administer your failover clusters, provide continuing consulting and technical help services, and produce and validate a workplace recovery plan.
Emergency ransomware cryptoworm recovery Consultants
Consultants ransomware removal and restore
Progent's proven ransomware recovery experts can help your business to rebuild a network breached by a ransomware attack such as Ryuk, Maze, Sodinokibi, DopplePaymer, Snatch or Nephilim.
Hornetsecurity Altaro M365 SharePoint Backup Outsourcing
Altaro Microsoft 365 Total Mailbox Backup Support Outsourcing
Progent is an authorized Hornetsecurity/Altaro partner and can design, configure, and manage a deployment of 365 Total Backup to preserve your Microsoft 365 mailboxes, files residing on your company's OneDrive Accounts and SharePoint sites, user and group Teams Chats, plus files on Windows endpoints.
XenServer Remote Support Services
Citrix XenServer Consulting
Progent's Citrix-authorized engineers can assist you to evaluate the strategic benefits of XenServer as well as other Citrix products, and can assist your IT organization to plan, test, implement, troubleshoot, and support a XenServer solution. Progent can also assess your existing Citrix technology deployment and help you to optimize resource utilization, responsiveness, security and compliance, uptime, and disaster recovery.
macOS Outsource IT
macOS Troubleshooting Engineer
Progent offers nationwide online help and troubleshooting services for companies who run Apple Mac networks or whose IT systems include a combination of Apple macOS and Mac OS X with Microsoft technology. Progent's consultants can provide Apple macOS and OS X clients a range of IT services such as desktop support, upgrading to the latest edition of Mac OS X from earlier editions of Apple macOS and OS X, plus expertise with Mac application software. Progent can also assist you with iPhone and Apple iPad support, or migrating to iCloud services. Online IT help offers optimum leverage for your IT dollar by preserving client productivity and shortening the time charged for computer analysis and repair. Sophisticated remote support utilities and skilled service specialists and engineers allow Progent to handle the majority of network issues without squandering time and money by traveling to your site. In the vast majority of cases your network issues can be remediated over the phone or via a mix of phone help and online access. Progent can offer the services of Cisco CCIE network engineers and CISA and CISM premier security specialists to help you with the most difficult system issues.
Small Business Small Business IT Consulting Company
Small Business Computer Consulting Small Office
Progent is a pioneer in cost-effectively providing world-class IT support to small businesses. Progent's success in addressing the IT support needs of the chronically underserved small business sector is the cumulative outcome of major technical and process breakthroughs that have eliminated a great deal of the conventional costs out of administering IT service, injected unmatched professional expertise into the IT service system, and significantly streamlined the repair process.
Case Study MOM
Operations Manager Case Studies
Before Progent's Microsoft Operations Manager solution, system problems were handled reactively, once users were impacted by them. With the help of proactive, computer generated alerts and trend analyses created by Microsoft Operations Manager, Progent is now able to anticipate network troubles before they grow to be serious enough to disrupt network availability. Thanks to MOM, Progent can resolve looming problems before clients know that the problems exist. Progent has background with MOM 2005 and MOM 2000 to provide small company networks enterprise-class availability, safety and performance.
Technology Consulting Exchange Server 2000
Consulting Services Exchange Server 2000 Upgrade
Progent is one of the most qualified IT support firms for designing email and messaging solutions based on Exchange 2000. Progent is skilled in helping small and mid-size companies get the full benefits of Microsoft Exchange Server 2000 under typical scenarios including upgrading from Exchange 5.5 Server, moving from an ISP-based or POP3 e-mail system, and outsourcing your Exchange 2000 Server management.
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