For companies of all sizes in Des Moines Iowa, Progent offers easy, quick, and economical access to Cisco CCIE-Premier engineers. Cisco CCIEs are world-class networking engineers who achieve this prestigious recognition only after strenuous examinations by Cisco. CCIE-certified consultants can tackle the most complicated issues associated with network interfacing, troubleshooting, and optimization. Progentís CCIE-qualified professionals operate directly with Cisco's internal engineers in analyzing problems with Cisco IOS or Cisco NX-OS utilities and developing temporary alternatives or obtaining software updates to fix problems. A Cisco-qualified CCIE knows how to detect the origin of computer network difficulties stemming from network appliances or software.

Progent offers fast and affordable online access to a CCIE expert so that you has the opportunity to get timely help for complicated network problems that are impacting your business but are outside the scope of your ordinary IT support resources. Progent's CCIE-Premier network experts can access your system via advanced remote support utilities in order to provide fast and economical analysis and repair of critical network problems.

Progent's CCIE Support Services
The vast majority of CCIEs are employed by large corporations or nationwide ISPs, and so their skills are not readily available to smaller businesses. Progent is one of the few support firms to make CCIEs accessible to help small and mid-size businesses. Also, Progent can provide fast access to a CCIE remotely so that you can receive immediate support for complex network problems that are reducing business efficiency. To learn how to talk to a Progent CCIE for timely assistance with your network, visit Progent's remote network assistance.

Midwest Contact Information:
Progent offers consulting services and onsite technical support throughout the Mid-West.

Onsite IT Consulting
Progent locations in Midwest

City Address Phone Link
Des Moines 309 Court Avenue, Suite 200
Des Moines, IA 50309
United States
(515) 985-0700 Des Moines Network Support Services
Lincoln 151 N. 8th Street
Lincoln, NE 68508
United States
(402) 817-1222 Lincoln Network Support Services
Omaha 950 S 10th Street
Omaha, NE 68108
United States
(402) 702-0010 Omaha Network Support Services

Progent maintains one of the biggest groups of Cisco-certified CCIE engineers of any independent support firm in the U.S. As a result, Progent can provide world-class expertise in finding connectivity solutions focused on Cisco technology. Because Progent is also a Microsoft Partner and provides professional application help for a broad range of popular applications, Progent can help you achieve end-to-end information technology solutions that optimize the competitive value of your information system.

CCIEs represent an exceptional value because their deep experience allows them to solve the most intractable problems rapidly. In common cases, less qualified engineers can burn up many hours or days struggling with a task that an experienced CCIE can resolve in a few minutes. The majority of Progent CCIEs are not only experienced with Cisco technologies, but have a variety of recognized technical certifications such as Microsoft MCSE, and a major security certification such as CISSP or CISM. This permits Progent to provide comprehensive solutions that incorporate a wide range of technologies without requiring extra costs and interruptions orchestrating multiple specialists.

Patch Management for Cisco Infrastructure Appliances
Patch management is crucial and complicated process. Prompt and properly managed patching maximizes security, compliance, availability, and capability. Sporadic software update management can result in security vulnerabilities, compatibility problems, sluggish or erratic performance, excessive offline stretches, or unavailability of important functions. Patching involves more than occasional updates of operating systems and applications for servers and endpoints. Firmware updates can be as critical for network infrastructure appliances such as switches, firewalls, and Wi-Fi APs.

Patch Management Support for Network Appliances

Progent can provide software update management support for infrastructure devices from Cisco and other suppliers

Progent has delivered high-end support for Cisco networking products for over two decades and Progent's support services for software and firmware patch management offer businesses of any size a versatile and cost-effective alternative for evaluating, validating, scheduling, applying, and tracking software and firmware updates to your ever-evolving IT system. To find out about Progent's services for software update management, see Progent's patch management solutions.

To find out more information concerning Progent's consulting support services for Cisco network technology, select a subject:

Additional Support Services Available from Progent
Besides Cisco networking, Progent's consulting professionals can provide expertise for a variety of important areas of computer technology, making it possible for Progent's experts to deliver complete business solutions for organizations of any size. A few vital fields where Progent's IT consultants can provide high-level expertise are: By providing a convenient full-service source for network generalists and specialists, Progent can tailor timely, cost-effective, and thorough IT solutions that match the special requirements of companies in Des Moines Iowa.

An index of content::

  • 24 Hour Fortinet Firewall Migration Professionals Support and Setup Fortinet Firewall Migration
  • 24 Hour Remote Troubleshooting Cisco DNA Center Catalyst 802.11ax AP Migration Outsourcing
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  • ASA 5510 Firewall IT Services ASA 5505 Firewall Support Outsourcing
  • Altaro O365 OneDrive Backup Support and Setup Altaro Office 365 SharePoint Backup Computer Consultants
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  • 24 Hour UNIX Consulting Services
    Emergency Solaris Professional

    Progent's Sun Solaris family consulting services provide small companies and developers help with managing and maintaining Sun Solaris environments that run with Microsoft-based technology. Progent can give your organization contact with Solaris consultants, consulting professionals premier by Microsoft and Cisco, and security experts with CISM and CISA certification. This wide array of experience offers you a convenient one-stop source to show you how to build and maintain a protected and reliable mixed-platform network and communications solution that supports Solaris and Microsoft coexistence by combining MS Windows with popular variants of UNIX including Mac OS X, Solaris, AIX UNIX from IBM, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO, and Silicon Graphics IRIX (SGI/IRIX or major Linux derivatives such as RedHat Linux, SUSE Linux, CentOS, Ubuntu Linux, PCLOS, fedora, Gentoo Linux, Mandriva Linux, Debian-GNU, and Slackware Linux.

  • Avaddon ransomware recovery Consulting Services Consultant Services Ryuk ransomware data recovery
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  • Flexential Tampa Colocation Center Technology Professional
    Flexential Tampa Internet Data Center Specialist

    Progent utilizes the Flexential Tampa data center primarily to deliver private cloud hosting. Progent maintains a group of network experts based in the Tampa area, and Progent also offers online support from Progent's nationwide roster of Microsoft-certified experts, Cisco-certified CCIE network engineers, ISSIP-CISSP-certified security consultants, Hyper-V and VMware specialists, and veteran disaster recovery/business continuity preparedness experts. Progent can also assist you to design and implement a move to the Flexential data center with services such as designing solution architecture, specifying hardware components, system setup and testing, debugging, streamlining remote network management, and training your IT support team.

  • Biggest MS Dynamics GP-Software Des Moines Vendor - Upgrades Development MS Dynamics GP-Software Solution Provider near Des Moines - Database Consultant

  • Symantec VPN Protecting
    24/7/365 Symantec VPN Technical Support Services

    Progent's Symantec experts can help you maintain discontinued Symantec firewall and Symantec VPN appliances such as the Raptor and Symantec VelociRaptor family or help you upgrade to newer firewall/VPN solutions. Progent can also help you design and implement a complete security plan that can incorporate firewall and VPN appliances and software, outsourced security and network protection services, server and application monitoring products, and documented policies and processes. Progent has the expertise to be your one-stop resource for continuing network support, maintenance, training, and security consulting.

  • BlackBerry Enterprise Server Express Technology Consulting Services Top Quality BlackBerry Enterprise Server Express Information Technology Consulting

  • Co-managed Call Center Support and Help
    Virtual Support Desk Professional

    Progentís Shared Help Desk service makes it possible for your IT organization to share responsibilities for Help Desk services transparently between your in-house IT staff and Progent's nationwide pool of veteran desktop support technicians and matter experts (SMEs). Progentís Co-managed Help Desk service is an advanced service desk solution based on ConnectWise Manage, the top shared PSA platform for managing service requests, ticket lifecycle, ownership, status tracking, and reporting.

  • Cisco IT Service Providers Des Moines
  • Blackberry Specialists Blackberry Technology Professional
  • Building to Building Wireless Case Study Case Study Building to Building Wireless
  • Cisco Small Business Network Consulting Company Des Moines, Polk County
  • CISSP Certified Cybersecurity Analyst Engineer CISSP Certified Network Security Architect Professionals
  • CISSP Certified Cybersecurity Services Urgent CISSP-ISSAP Security Technology Professional

  • 24 Hour SonicWall TZ600 Firewall Cybersecurity Organization
    SonicWall Firewall Computer Security

    Progent's certified SonicWall firewall experts can show you how to configure, maintain, and tune SonicWall firewall/VPN devices including the newer SonicWall TZ, NSa and NSsp Series of firewalls and the legacy SonicWall PRO 1260 Secure Switch products. Progent's CISSP and GIAC-certified network security consultants can help you incorporate SonicWall firewalls into an end-to-end security plan and design security into your business practices.

  • CISSP Certified Security Architect Specialists CISSP-ISSEP Cybersecurity Professionals
  • CRISC Certified Computer Engineer Risk Mitigation Technology Consulting Services
  • Catalyst 2960 Switch Online Troubleshooting After Hours Cisco Certified Catalyst 3560 Switch Specialists
  • Cisco Certified 5500 Wireless Controller Consultants Cisco Certified Experts Wave 2 Wi-Fi controller Support and Help
  • Cisco Computer Consulting Company Des Moines International Airport DSM Des Moines, IA Cisco Onsite Support
  • Cisco Configuration Assistant Technology Professional Consultants Cisco Configuration Assistant

  • IT Consultant Barracuda Backup P2V Recovery
    IT Services Barracuda Backup and vSphere

    Barracuda Backup is an affordable, subscription backup/restore service for small and medium-size businesses. A Barracuda Backup deployment can incorporate a custom-designed physical storage device manufactured by Barracuda or a virtual appliance with similar functionality but which uses your existing storage infrastructure. Barracuda Backup safeguards critical business data generated on-premises, at one or more remote sites, or in the cloud. For disaster recovery, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any location with a Barracuda Backup appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consultants can provide a wide range of consulting services to assist your business to design, integrate, operate and troubleshoot a backup and disaster recovery solution based on Barracuda technology.

  • Cisco On Demand Staff Augmentation Technical Support Services Integration Services Short Term Staffing Services
  • Compensation for Telecommuting Microsoft Consultant Job Openings Compensation for Senior Network Engineer Telecommuting Job
  • Computer Consultant Exchange 2003 Exchange Server 2003 Upgrade Online Troubleshooting

  • Mac Backup Consulting Services
    CISSP Certified Security Consulting Acronis Backup

    Progent offers affordable remote support from consultants with expertise in a broad array of products and technologies that deliver solutions for backing up Microsoft Windows, Mac, and Linux servers and desktops plus laptops and smartphones. Progent offers expertise for all major backup products including Acronis, Barracuda Backup, Altaro VM Backup, Symantec Backup Exec, BackupAssist Software, CrashPlan, Double-Take, MozyPro, Retrospect for Macintosh, Apple Time Machine, VMware vSphere Data Protection (VDP), and Solaris FLARs. Progent's consultants can help you to deploy, upgrade, or troubleshoot backup/restore systems for a variety of architectures such as local, remote, cloud-based, or hybrid.

  • Configuration VPN Remote Access Remote Support Services

  • Microsoft Exchange Server 2016 Upgrade Planning Consulting
    Network Consultants Microsoft Exchange Server 2016 Migration

    Progent can help your business in any and all phases of your upgrade to Exchange Server 2016 including designing high availability infrastructure for an on-premises, cloud-based or hybrid environment; licensing requirements for Exchange 2016 and Windows Server 2012 R2 or later; migrating mailboxes; Hyper-V virtualization design; specifying mass storage requirements for your VMs, mailbox databases and log files; configuring hardware load balancing for high-availability CAS services; designing, configuring and testing Exchange Servers and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint Server or SharePoint Online; updating your firewall; resolving SSL issues; providing client integration with Office 2010 or greater or Microsoft 365; and configuring Outlook on the web (formerly Outlook Web App).

  • Consult NetDocs Configuration Consult NetDocs ndThread

  • Computer Consultants Cisco Firewall Upgrade
    ASA 5520 Firewall Consulting

    Progent's CCIE-certified network infrastructure consultants can assist your organization to manage older PIX 500 or ASA 5500 firewalls or migrate to Cisco ASA 5500-X firewalls. Progent can also assist you to configure, manage, update and troubleshoot Cisco ASA 5500-X firewalls with Firepower Services.

  • Consultancy Cisco NSS3000 Network Storage Systems Cisco NSS2000 Network Storage Systems Remote Technical Support
  • Consultant Private Cloud Solutions Private Cloud Solutions Consultant

  • Dynamics GP Upgrade Professionals
    Microsoft Dynamics GP Migration Planning Consulting Services

    Progent's consultants have delivered support for Microsoft Dynamics GP and Great Plains ERP software for almost two decades and Progent has provided integration, software development, education, and debugging services since the product's debut. Progent can provide high-level expertise for upgrading out of date Dynamics GP/Great Plains deployments. Progent can help your business to plan, validate, and carry out a cost-effective migration from a an outdated version to the latest edition of Microsoft Dynamics GP.

  • Consultants Sun Solaris NetBSD Network Support Service

  • Cisco Firesight Management Online Support Services
    ASA with Firepower IT Services

    Cisco's Firepower NGFWs Firewalls provide a major performance boost over Cisco's previous-generation ASA 5500-X security appliances and offer centralized control of modern cybersecurity capabilities such as application visibility and control, next-generation intrusion protection (NGIPS) with intelligent prioritization of risks, advanced malware protection (AMP), URL filtering, and sandboxing. Progent's Cisco CCIE firewall experts can help you to design and execute a smooth migration to Firepower Series firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX appliances and help you enhance Firepower appliances with Cisco's security services to create and centrally manage IT environments that include local offices, data centers, private clouds and public clouds.

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  • Expert Microsoft Certified Remote Monitoring and Reporting Online Support
    MCSE Expert Certified Remote Troubleshooting Operations Manager

    Progent's Microsoft-certified consulting experts have over 10 years of background designing, deploying, optimizing and repairing Microsoft SCOM environments and offer organizations of all sizes advanced online or on-premises consulting services for SCOM 2012. Progent can help your company to plan an architecture for System Center 2012 Operations Manager servers that delivers the performance and resilience required to monitor your IT resources effectively, whether your datacenters are on-premises, cloud-based, or a hybrid environment. Progent's SCOM consultants can also help you to install and customize SCOM 2012 management packs according to best practices for tracking network infrastructure and Microsoft and 3rd-party apps and services. In addition, Progent can provide fast remote or onsite technical support to help you to fix critical problems uncovered by Microsoft SCOM 2012.

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  • Microsoft Operations Manager Support Services
    Microsoft Certified Remote Monitoring and Reporting Specialists

    Small to mid-sized businesses can now get all the advantages of System Center Operations Manager 2007 and also have fast access to Progentís Microsoft and Cisco certified IT consulting professionals. With Progent's affordably priced network support programs, mid-size organizations can choose a simple co-sourcing package built around Microsoft Operations Manager with server monitoring, reporting, Help Desk and remote service or a complete 24x7 outsourcing solution. Progent supports Microsoft Operations Manager to offer small company networks world-class availability, protection and productivity.

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  • 24 Hour Network infrastructure patch management Consultancy
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    Progent's support services for software and firmware patch management offer organizations of all sizes a flexible and affordable solution for assessing, validating, scheduling, applying, and documenting updates to your virtual and physical; servers, endpoints printers and scanners, network infrastructure appliances like switches and Wi-Fi access points, and Internet-of-Things (IoT) devices such as sensors and health monitors.

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  • Windows Server 2022 Windows Defender ATP Specialists
    Windows Server 2022 Hybrid Configuration IT Consultant

    Progent's Microsoft Gold-certified Windows Server 2022 experts can help your organization to plan and carry out an efficient upgrade to Windows Server 2022 using a self-hosted network architecture or a hybrid model that integrates cloud-hosted Windows Server on Azure with an on-site installation of Windows Server 2022.

  • Des Moines, Polk County Des Moines Teleworkers Voice/Video Conferencing Solutions Consulting Experts Des Moines At Home Workforce Voice/Video Conferencing Systems Consultants Polk County Iowa
  • Development Company Microsoft Azure cloud integration Azure Planning Consult

  • After Hours Extended Helpdesk Online Help
    Information Technology Consulting Extended Help Desk

    Progentís Shared Call Center service allows your business to split responsibilities for Help Desk services transparently between your IT staff and Progent's nationwide pool of seasoned desktop support engineers and matter experts (SMEs). Progentís Co-managed Help Desk service is a collaborative service desk solution built around ConnectWise Manage, the leading shared PSA tool for handling end-user service requests, ticketing, responsibility, progress tracking, and reporting.

  • Dynamics GP Power BI Consultant Services Dynamics GP/Great Plains Features Engineer
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  • Private Cloud Solutions Consultancy
    ProSight VM Hosting Consultant

    Progent's ProSight Virtual Hosting combines advanced virtualization architecture, a state-of-the-art data center facility, and the technical support services of Progent's Microsoft-certified engineering team to provide small businesses with a comprehensive IT outsourcing solution that enhances network availability and security, reduces management hassle, and cuts costs. With Progent's Private Cloud Hosting, a small or midsize company can have each of its software platforms and critical business application servers hosted in a secure and reliable data center on a fast, high-availability virtual server set up and maintained by Progent's computer support experts.

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  • Excel PivotTable Programming Companies Specialist Microsoft 365 Excel and SQL Server
  • Exchange 2013 DLP Professional MCSE Expert Certified Exchange 2013 Configuration Troubleshooting
  • Exchange 2019 Outsourcing Exchange 2019 and Windows Server 2019 Remote Support
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  • Network Security Consult
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  • Forefront TMG Security Firm Forefront Threat Management Gateway 2010 Security Evaluation
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  • Cisco Implementation Des Moines, Polk County
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  • Help and Support At Home Workforce Collaboration On-site Support Remote Workforce Collaboration
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    Progent's Duo managed services incorporate Cisco's Duo technology to protect against stolen passwords through the use of two-factor authentication (2FA). Duo enables one-tap identity verification on Apple iOS, Google Android, and other out-of-band devices.

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    Progent's Linux support experts provide small and mid-size businesses and software developers support for managing and maintaining Linux systems that coexist with Microsoft-based networks. Progent offers your business contact with Linux consultants, support professionals premier by Microsoft and Cisco, and security experts with CISM and CISA certification. This broad range of expertise provides you with a convenient one-stop consulting firm to help you build and maintain a protected and reliable mixed-platform network and communications infrastructure that supports Linux and Microsoft interoperability by integrating Windows with leading Linux platforms such as RedHat Linux, SUSE Linux, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora Linux, Gentoo Linux, Mandriva Linux, Debian-GNU, and Slackware.

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  • Microsoft Certified Expert Windows Server 2012R2 Configuration Manager Online Troubleshooting Microsoft Windows Server 2012 R2 On-site Technical Support

  • SCDPM 2012 Support and Integration
    SCDPM 2012 and Hyper-V Professional

    Progent's Microsoft-certified consultants can provide remote or onsite support to assist organizations of any size to plan, implement, administer, and troubleshoot a backup-and-restore system based on System Center 2012 Data Protection Manager (SCDPM 2012). Progent's consultants can help you to migrate from older releases of Data Protection Manager or from another backup system, and Progent can optimize your Data Protection Manager implementation for onsite, cloud, or hybrid environments. Progent offers as-needed support for resolving particularly challenging problems, or full project management services. Progent's consultants can also assist you to design Data Protection Manager into an enterprise-class disaster recovery plan.

  • Cisco Computer Installation
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  • Microsoft Certified Partner Consulting Offsite Managed Backup Service Offsite Backup Service Specialist
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  • Altaro O365 SharePoint Backup Support and Help
    Altaro Office 365 OneDrive Backup IT Services

    Progent is a certified Altaro partner and can plan and manage an implementation of Altaro O365 Backup to preserve your Microsoft 365 mailboxes, files stored on your company's OneDrive Accounts and SharePoint sites, plus user and group Teams Chats.

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  • Microsoft Exchange 2000 Upgrade On-site Support Computer Consultant Microsoft Exchange 2000 Upgrade

  • Computer Consultant Microsoft System Center Operations Manager
    24/7/365 Comprehensive Event Management Help and Support

    Progent offers a selection of IT service bundles for small organizations. These information technology outsourcing and server monitoring services are based on the anticipatory problem solving capabilities of Microsoft System Center Operations Manager 2007, a state-of-the-art server and system management software platform that monitors the reliability, throughput, and safety of your network and isolates incipient problems before they can disrupt your system. With Progent's affordably priced network support programs, small organizations can choose a basic co-sourcing package built around System Center Operations Manager 2007 with server monitoring, reporting, Help Desk and remote service or a comprehensive 24x7 outsourcing solution.

  • Microsoft Exchange 2013 Specialist Professional Exchange 2013 Disk Availability Group
  • Microsoft Exchange Server 2010 Engineer Largest Exchange Server 2010 Integration Configuration
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  • Microsoft Lync Server Instant Messaging Support Services Specialist Lync Server 2013
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  • Microsoft System Center Operations Manager Network Consulting Microsoft System Center Operations Manager Integration Support

  • Aironet Access Point Management IT Consultant
    Aironet 1500 Access Point Professionals

    Progent's Cisco CCIE-certified Wi-Fi infrastructure consultants offer online or on-premises configuration and troubleshooting services to assist you to design, implement, update, optimize, administer and debug Aironet Wi-Fi AP deployments of any scale or architecture. Progent's Cisco wireless controller consultants can also help you to integrate your wireless ecosystem with your wired network and cloud-hosted resources to build an enterprise-wide connectivity solution that is simple to administer and scale. Progent also can provide affordable wireless site surveys to assist you to determine the most appropriate selection, placement and setup of Aironet Wi-Fi access points to work with your specific workplace layout, building structure, and anticipated network traffic.

  • Microsoft Windows 10 Migration IT Services Service Windows 10 Migration
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  • Data Protection Manager 2016 and VMware Consultant
    SCDPM 2016 Compliance Technology Consulting

    Microsoft System Center 2016 Data Protection Manager (SCDPM 2016) provides automatic backup and easy recovery capabilities for Microsoft networks. Data Protection Manager 2016 delivers application-sensitive backup for critical platforms like Microsoft SQL Server, Exchange Server and SharePoint Server, backs up Windows and Linux VMs, supports VMs running on Hyper-V as well as VMware, and integrates seamlessly with Azure for easy-to-manage cloud backup and recovery. Progent's Microsoft-certified consultants can help organizations of any size to design, implement, manage, and troubleshoot an enterprise-wide backup/restore system powered by System Center 2016 Data Protection Manager. Progent can assist you to migrate from a previous version of Data Protection Manager or from an outdated system, and Progent can optimize your SCDPM 2016 ecosystem for on premises, hosted, cloud or hybrid deployments. Progent offers remote or onsite consulting expertise and can deliver occasional guidance to resolve challenging issues or provide end-to-end project management support to help you complete your Data Protection Manager 2016 deployment on schedule and on budget.

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    Progent's managed services for software and firmware patch management provide businesses of any size a versatile and affordable alternative for evaluating, validating, scheduling, implementing, and documenting updates to your virtual and physical; servers, such as printers, network infrastructure appliances such as switches and wireless access points, and IoT devices like alarms and health monitors.

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    Progent can help small companies to migrate all or part of their computing infrastructure to Microsoft Azure. This can streamline network administration and reduce equipment expense. Azure includes a wealth of public cloud services and Progent can assist you to understand the benefits and limitations of different cloud computing architectures supported by Azure. Progent can show you how to administer cloud-resident or hybrid cloud and on-premises applications and resources and ensure that you avoid the typical errors small organizations make when migrating to a public cloud. Progent can assist you to set up VMs on Azure Virtual Machines, use cloud storage with Azure Storage, manage user identity with Azure Active Directory, and automate transparent backup mechanisms with Azure Backup. Progent can also show you how to prepare perimeter firewalls and VPN tunnels and to manage iPhones and iPads and Android smartphones and tablets.

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    Progent's Check Point firewall consultants can help you design, integrate, and manage firewall solutions that rely on Check Point NGFW security gateways and Check Point's subscription-based SandBlast security services. Progent can also help you maintain legacy Check Point firewall models or upgrade smoothly to Check Point's modern security gateways.

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    ProSight IT Asset Management is a cloud-based IT documentation management service that makes it easy to create, update, find and safeguard data about your network infrastructure, procedures, business apps, and services. You can quickly locate passwords or IP addresses and be alerted automatically about impending expirations of SSLs ,domains or warranties. By cleaning up and organizing your network documentation, you can save up to half of time thrown away trying to find critical information about your IT network. ProSight IT Asset Management features a centralized repository for storing and sharing all documents related to managing your network infrastructure like standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also offers a high level of automation for gathering and relating IT information. Whether youíre planning improvements, performing maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the information you require the instant you need it.

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    Progent can provide affordable remote access to engineers skilled in a wide array of utilities and technologies that provide solutions for protecting Windows, Mac, and Linux servers and workstations plus laptops and smartphones. Progent offers expertise for all major backup products including Acronis Backup and Recovery, Barracuda Backup, Altaro VM Backup, Backup Exec, BackupAssist, CrashPlan, Double-Take, MozyPro, Retrospect, Time Machine, VMware Data Recovery, and Solaris FLARs. Progent's consultants can assist your company to implement, enhance, or troubleshoot backup systems for a variety of architectures such as on-premises, edge to datacenter, cloud-based, or a mix.

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    Progent can supply small companies with an information management professional who can function as a part-time Chief Information Officer. This part-time Chief Information Officer can provide strategic direction to help you deploy sensible technology to enhance business processes so they align better with your business goals. Your company can create and install a well conceived IT plan without absorbing the cost of a full-time senior IT executive.

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    Progent's ISSAP Premier security experts, or Information Systems Security Architecture Professionals, are consultants who have earned ISSAP Certification through thorough testing and significant experience with information security design. ISSAP consultants have in-depth knowledge of access management systems and techniques, phone system and network infrastructure security, cryptography, needs evaluation, BCP and disaster recovery, and physical security. Progent's ISSAP-certified security experts can assist your company with all phases of secure network architecture.

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    Progent's consultants can provide Apple macOS and OS X users a range of services including workstation support, Apple macOS and OS X expertise, Mac integration with Windows environments, Microsoft Entourage and Exchange Server expertise, network protection services, and custom training. Progent can assist businesses to upgrade to macOS from OS X or earlier versions of OS X and Progent can provide expertise with Apple macOS and Mac OS X applications. Progent can also assist your business with Apple iPhone integration and iPad management, or moving to iCloud services. For business networks built exclusively on Apple macOS or OS X or for networks incorporating a combination of Mac, Linux and Windows powered servers and workstations, Progent's Apple, Cisco, and Microsoft consultants have the experience and depth to handle the complexity of planning, configuring and maintaining a network infrastructure that is available, safe, efficient and able to achieve your organization's objectives.

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    The complexity and integration requirements of Microsoft Windows Servers requires an IT consulting team with hands-on experience and broad familiarity with planning and building cohesive, end-to-end business technology systems. The background of Progent's Microsoft-certified experts, which averages over 10 years supporting Microsoft technology, ensures you success configuring Windows Server 2008 and Windows Server 2003 to match closely with your business objectives. Progentís IT support can assist you with designing, deploying, administering, and troubleshooting Windows Server systems that maximize the business value of your computer system. Progentís consultants can assist you with Windows 2008 R2 Server, Microsoft Windows 2003 Server, Microsoft Windows 2000 Server, or Microsoft Windows NT Server as well as Windows 8, Windows 7, Windows XP, Vista and other clients.

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    Progentís ProSight WAN Watch is an infrastructure management service that makes it simple and affordable for small and mid-sized businesses to map, track, reconfigure and troubleshoot their networking appliances such as routers and switches, firewalls, and load balancers as well as servers, printers, client computers and other networked devices. Incorporating state-of-the-art RMM technology, ProSight WAN Watch makes sure that network diagrams are always updated, captures and manages the configuration information of almost all devices connected to your network, monitors performance, and generates notices when issues are detected. By automating time-consuming network management processes, WAN Watch can cut hours off common chores such as making network diagrams, reconfiguring your network, finding devices that need critical software patches, or resolving performance problems.

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    Progent's consultants can provide macOS and Mac OS X users a range of services including workstation support, Apple macOS and OS X expertise, Apple Mac integration with Windows environments, Microsoft Entourage and email help, network protection services, and custom training. Progent can help clients to migrate to macOS from OS X or earlier editions of Mac OS X and Progent can provide help with Apple macOS and Mac OS X application software. Progent can also help you with Apple iPhone support and Apple iPad management, or migrating to iCloud services. For computer networks based solely on Apple macOS or OS X or for networks with a mix of Mac, Linux and Windows based servers and desktops, Progent's Apple, Cisco, and Microsoft professionals have the background and depth to deal with the complexity of designing, integrating and maintaining a network environment that is reliable, secure, fast and aligned with your company's business goals.

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    Progent practices knowledge transfer from Progent's consultants to customers. By educating customers to handle technical issues that are within their comfort zone, Progent is able to focus on offering hard-to-find services where Progent faces little competition. Mid-size businesses who utilize trusted freelance service providers or who maintain internal support staffs benefit when Progent passes on information about new technology and tested methodologies to make their networks more robust, secure, and efficient.

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    Progent can help your business to evaluate the many subscription plans available with Microsoft 365, previously called Office 365, and configure your network with Microsoft 365 so you derive maximum business value. Progent offers expertise with cross-vendor environments that incorporate Windows, macOS or OS X, and Linux technology. Progent can also assist you to build and maintain hybrid networks that seamlessly combine on-premises and cloud-based products and services.

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    Microsoft Windows Server 2008 R2 features high levels of speed, protection, availability, scalability, and versatility that improve output of local, remote, and mobile users. Progent's Microsoft-certified professionals can deliver cost-effective online engineering, technical support, and education services to assist your company to plan, execute, and manage Microsoft Windows Server 2008 R2 to add significant strategic value to your information system.

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    Progent's network engineers can help your company to automate desktop PC change and update management by delivering expertise with administration solutions like System Center Configuration Manager, Systems Management Server, and Windows Server Update Services.

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    Progent's company culture will allow you to become a better professional by enhancing your technical skills and increasing the satisfaction of your clients. Progent makes good on this promise by recruiting the top consulting experts for you to work with, providing a state-of-the-art system architecture, running custom application utilities to enable the highest quality of service, and by optimizing proven business models for attracting and maintaining clients.

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    Progent's Microsoft-certified consultants can assist your organization to plan for, deploy, and operate System Center 2012 R2 Configuration Manager. Progent can assist you to migrate efficiently to Configuration Manager 2012 from a legacy change management solution or assist you to modify your current SCCM 2012 ecosystem to support your changing business needs. Also, Progent can assist you to build a software foundation that fully supports SCCM 2012 by providing expertise with related Microsoft technologies including Active Directory Domain Services (ADDS), Microsoft SQL SSRS, and IIS.

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