Cisco Technology Onsite and Remote Computer Network Consulting Services
Des Moines Enterprise and Small Business Information Network Infrastructure
For organizations of all sizes in Des Moines Iowa, Progent offers easy, quick, and economical access to Cisco CCIE-Premier network experts. Cisco CCIEs are world-class network professionals who earn this elite recognition by completing rigorous examinations overseen by Cisco. CCIEs can tackle the most complex issues associated with network deployment, repair, and optimization. Progent's CCIE-certified support specialists operate directly with Cisco's in-house engineers in identifying problems with IOS or Cisco NX-OS utilities and developing workarounds or receiving program updates to fix problems. A Cisco-qualified CCIE can pinpoint the origin of network problems whether from network appliances or software.
Progent can provide fast and affordable remote contact with a CCIE expert so that you can get high-level help for complex network problems that are affecting productivity but are outside the scope of your ordinary network maintenance organization. Progent's CCIE-Premier support professionals can access your system via state-of-the-art remote support tools in order to perform rapid and economical analysis and remediation of serious network problems.
Progent's CCIE Support Services
Most CCIEs are employed by large corporations or national ISPs, and consequently their help is not easily available to smaller businesses. Progent is one of the few consulting organizations to make CCIEs available to assist small and medium sized companies. Also, Progent can provide fast contact with a CCIE by phone so you can receive immediate help for urgent network issues that are reducing business efficiency. To learn how to talk to a Progent CCIE for immediate assistance with your IT infrastructure, go to Progent's remote network help.
Midwest Contact Information:
Progent offers consulting services and onsite technical support throughout the Mid-West.
| City | Address | Phone | Link |
| Des Moines | 309 Court Avenue, Suite 200 Des Moines, IA 50309 United States |
(515) 985-0700 | Des Moines Network Support Services |
| Lincoln | 151 N. 8th Street Lincoln, NE 68508 United States |
(402) 817-1222 | Lincoln Network Support Services |
| Omaha | 950 S 10th Street Omaha, NE 68108 United States |
(402) 702-0010 | Omaha Network Support Services |
Cisco's large selection of both current and vintage networking appliances supported by Progent includes ASA 5500 Series Security Appliances and PIX 500 Firewalls, Catalyst Firewall Services Module, secure high-speed and IS routers, wireless access points, Meraki cloud-managed Wi-Fi APs and aggregation switches, wired and wireless IP phones and systems, Catalyst and Nexus family switches, plus data security and Virtual Private Network solutions. With the resources of one of the largest teams of Cisco-premier CCIE consultants of any independent consulting company, Progent has priority access to Cisco's engineering support specialists and the advanced learning tools to keep at the vanguard of network solutions.
Patch Management for Cisco Infrastructure Devices
Software update management is a vital and complex process. Prompt and correctly managed patching maximizes security, compliance, uptime, and capability. Sporadic patch management can cause security vulnerabilities, compatibility problems, slow or erratic performance, needless offline stretches, or unavailability of key functions. Patching involves more than periodic updates of operating systems and applications for servers and endpoints. Firmware updates can be as essential for network infrastructure appliances such as switches, firewalls, and Wi-Fi access points.
Progent has delivered top=level help for Cisco networking products for over two decades and Progent's support services for software and firmware patch management provide businesses of all sizes a versatile and affordable solution for evaluating, testing, scheduling, applying, and documenting software and firmware updates to your dynamic IT network. To find out about Progent's services for software update management, check out Progent's software update management services.
In order to find out more details about Progent's online and on-premises support services for Cisco technology, select a subject:
- Overview of Cisco Consulting Services
- Fast and Affordable Online Access to a CCIE Consultant
- Cisco Firepower NGFW Series Firewalls: Configuration and Troubleshooting Expertise
- ASA 5500-X Series Firewall with Cisco Firepower: Configuration and Troubleshooting Expertise
- Cisco ASA 5500 Firewalls Upgrade. Migration Assistance
- Cisco PIX 500 Series Firewall Upgrade. Migration Expertise
- Cisco Routers Engineering Support
- Cisco Wireless Deployment Support
- Cisco Aironet APs Consulting Expertise
- Cisco Small Business 100, 300 and 500 WiFi Access Points Engineering Expertise
- Catalyst 802.11ax APs Solution Design, Deployment and Debugging Expertise
- Cisco WiFi Controllers Integration Consulting
- Cisco Meraki Wireless APs Design Help
- Cisco Unified Communications Manager (CUCM or Unified CM) and Cisco CallManager Configuration and Troubleshooting
- Cisco Voice over IP (VoIP) Phones and IP Video Desktop Phones Expertise and Wireless VoIP Phone Configuration
- Cisco Jabber Migration and Support Expertise
- Catalyst Switches Engineering Services
- Nexus Switches Configuration and Maintenance Expertise
- Meraki MS Switches Support and Troubleshooting Services
- Cisco VPN and Security Integration Support
- SIP and CUBE Integration Solutions: SIP Trunks and CUBE Integration Consulting
- Cisco Duo MFA two-factor authentication services for remote workers
- Design Expertise for Cisco-powered Datacenters and Colocation Centers
- Network Design Services for Service Providers
- Remote Management Technologies for Cisco-powered Environments
- NetApp and Cisco FlexPod Private Cloud Architecture Consulting
Progent can also provide a wide range of IT services in vital practice areas to assist companies to convert Cisco networking products into a cohesive information solution that delivers strategic value. A few of the consulting services available from Progent's subject matter experts are project management support, VMware vSphere deployment, VMware Site Recovery Manager (SRM) application continuity planning, VMware NSX network virtualization design and management, Microsoft Windows Server 2022 planning and integration expertise, Windows Server 2019 migration consulting, Windows 2016 hybrid cloud/on-premises solutions, Windows Hyper-V deployment, business continuity planning, Windows Server 2012 R2 configuration, network security vulnerability scanning, DBA and database development expertise, and part-time CIO consulting services.
Progent can also assist your company you to design, deploy, administer and troubleshoot enterprise hybrid cloud solutions that include local and cloud hosted resources and that use Cisco technology. (Find out about Progent's Microsoft Azure enterprise hybrid cloud solutions, Amazon Web Services enterprise hybrid cloud solutions, and Google Cloud Platform planning and integration consulting.)
By providing a convenient full-service source for network generalists and application experts, Progent is able to tailor fast, affordable, and thorough IT solutions that address the special needs of companies in Des Moines Iowa.
An index of content::
Support Outsourcing Microsoft
Network System Support Consultant Microsoft Office XP
Progent's IT outsourcing packages provide economical network consulting for small organizations. Whether it includes planning network architecture, setting up an internal Help Desk or outsourcing a one, deploying an updated email platform, monitoring your network, or creating a web-based business application, outsourcing your IT engineering services can contain expenses and eliminate risks, permitting network service budgets to increase in a more moderate and controlled fashion than is feasible by building up a large, all-purpose in-house IT organization. Progent's Outsourcing White Paper and datasheets show how Progent can enable you to build a protected and robust system foundation for your vital applications powered by Microsoft Windows including Microsoft Office XP, Office 2003, and Microsoft Office 2000.
wireless LAN controller Online Consulting
Support and Help 9800 Series wireless controller
Catalyst line of Wi-Fi controllers streamline the management of wireless LANs by unifying the configuration and management of wireless access points, tuning Wi-Fi performance by reducing the impact of RF congestion, enhancing wireless uptime with rapid auto-failover, and hardening security by detecting threats and analyzing network traffic based on user type and location. Progent's Wi-Fi consultants can help your business to deploy Cisco wireless LAN controllers to manage and monitor Wi-Fi LANs of all sizes. Progent can assist you to maintain and troubleshoot your current Cisco Wi-Fi solution or carry out a smooth transition to Cisco's latest wireless controller solutions.
Integration Support Extended Help Desk
Integration Services Virtual Service Desk
Progent's Co-managed Call Center service makes it possible for your IT organization to share responsibilities for Help Desk support transparently between your in-house IT team and Progent's nationwide pool of veteran desktop support engineers and subject matter experts. Progent's Co-managed Help Desk service is a collaborative service desk solution based on ConnectWise Manage, the top shared professional services automation (PSA) tool for handling end-user service requests, ticketing, responsibility, progress tracking, and metrics.
Computer Consultants Red Hat Linux
PCLinuxOS Linux Specialists
If you are producing Linux-based software on a network that includes Windows-based servers, desktops, and office applications, Progent offers full-service information technology outsourcing that frees you to concentrate on your area of high-value know-how while avoiding the continual hassle of maintaining your company information system. By using smart server monitoring and by delivering online and in-person assistance as your company needs it, Progent offers an economical way for managing an IT system that provides excellent dependability, security, and performance. Progent's Linux developer assistance offerings feature full-service it outsourcing, virtual server infrastructure, online and on-site support and troubleshooting, 24x7 monitoring services, and Help Desk outsourcing.
Support Firms Small Office
Network Consulting Organization Small Business
Progent is a leading innovator in affordably providing enterprise-class IT support to small companies. Progent's success in handling the IT service requirements of the historically underserviced small company market is the cumulative result of major technical and operational innovations that have removed a great deal of the traditional expenses out of administering IT support, injected unmatched professional expertise into the support mechanism, and significantly accelerated the solution process.
24x7 Microsoft Dynamics GP System Upgrade Planning Consultants Akron, Summit County
Engineers Microsoft Dynamics GP Migration Planning Akron, OH
Progent's consultants have supported Microsoft Dynamics GP and Great Plains ERP software for nearly two decades and Progent has delivered system integration, customization, education, and debugging services since the platform's debut. Progent can provide top-tier expertise for upgrading legacy Dynamics GP/Great Plains ERP systems. Progent can help your business to plan, test, and implement an efficient migration from a an outdated release of GP to the newest version of Microsoft Dynamics GP.
Professionals IT Management Outsourcing
Network Management Outsourcing Consultancy
Progent's ProSight family of managed services are intended to offer organizations who maintain small in-house network administration and support teams with low-cost help from enterprise-class management tools and consulting experts. Advantages of Progent's ProSight line of managed IT services include fixed IT maintenance expenses, automation of routine management tasks, continual adoption of the latest technology, graceful transition from legacy technology to current solutions, improved alignment of information technology with business objectives, guidance from veteran network consultants, and freeing up management to concentrate on business instead of ever-changing information technology.
Work from Home Endpoint Management Specialist
Top Technical Support Work from Home Endpoint Management
Progent can help small and mid-size organizations to configure centralized remote endpoint management and monitoring tools for administering endpoint devices used by telecommuters.
Microsoft Exchange 2007 Consultancy
Consultant Microsoft Exchange 2007
Progent's expert consultants can show you how to design and implement a smooth in-place Exchange Server 2007 upgrade strategy that minimizes productivity disruption, reduces long-term support demands, and makes your Microsoft Exchange Server 2007 easy to administer. For complex multiple server or multi-location upgrades, Progent offers the knowledge and experience to finish your move rapidly and economically. Progent's Microsoft Exchange Server 2007 support, repair, and consulting offerings include expertise with the integration of outside vendor enhancements of Microsoft Exchange Server 2007 and the design of unified messaging implementations powered by Microsoft Exchange Server 2007.
FRx Development Companies
24/7/365 SQL Server Analysis Services Outsourced Programming
Progent offers online and on premises expertise to assist your organization with any aspect of BI reporting ranging from debugging or modernizing applications to planning and deploying a comprehensive BI solution. Progent's management reporting consultants can assist you to maintain your current BI environment, assist you to migrate databases and applications from a discontinued reporting product to a current solution, and provide custom remote training to meet your specific requirements. Progent's business reporting and analytics consultants offer experience in the leading business intelligence reporting platforms such as Microsoft's SQL Server BI stack (SSIS, SSAS, and SSRS), Microsoft Management Reporter/FRx, Microsoft Access, Crystal Reports, Power BI, Excel BI add-ins such as Power Pivot and Power View, and Report Builder.
Meraki MX68 router Network Consultants
Largest ISR 1000 Router Remote Consulting
Cisco has designed a full product line of routers including routers built to deliver the security, bandwidth, and reliability demanded by organizations from small offices to worldwide enterprises and service providers. Cisco routers feature support for redundancy, automatic failover, and backup power for improved fault tolerance and network availability. Progent can show you how to select and integrate Cisco routers to build a reliable foundation for your network and to make it easy to expand as you add new users, open new offices, deploy new services, open your network to customers and partners, and support an increasingly mobile workforce. Progent can provide expertise in a range of routers based on Cisco's IOS platform, such as Cisco's 800 series of small office routers, Cisco 1800 and 3800 ISR routers, Cisco 3900 and 4000 Generation 2 ISR routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for wide area network edge applications, CRS Carrier Routing System for core Networks, as well as legacy 1700 and 2600 Series Routers.
Exchange Server 2010 Upgrade Consultant Services
Urgent Consultants Exchange Server 2010 Migration
Progent's Microsoft and Cisco-certified network experts can assist your organization to determine the value of Exchange 2010 for your business and can help your IT staff to design and carry out a smooth migration to Microsoft Exchange Server 2010 from Microsoft Exchange Server 2003 or Microsoft Exchange 2007 that will provide fast payback by improving your productivity, lowering the expense of hardware and support, streamlining management, and integrating your vital communications technologies.
Company-wide Standards for Best Practices On-Call Services
Problem Escalation Through Teamwork Computer Network Service Company
Progent's team of Microsoft and Cisco Premier consultants average more than a decade of hands-on industry experience, at the forefront of IT support, executing a broad variety of technical tasks for a large mix of businesses. Each Progent support professional shares a refined collection of personal best practices which are combined into shared best practices standards that Progent instills in its consulting staff. This means that you get not only world-class technical skills, but also a support engineer with proven methods for using technical knowledge to fix actual network problems quickly.
Help and Support Hornetsecurity Altaro M365 Mailbox Backup
After Hours Consulting Services Hornetsecurity Altaro 365 Total OneDrive Backup
Progent is a certified Hornetsecurity/Altaro partner and can design, install, and manage an implementation of 365 Total Backup to safeguard your Microsoft 365 mailboxes, files stored within your organization's OneDrive Accounts and SharePoint sites, Teams Chats, plus files on Windows-powered endpoints.
Live Communications Server IT Services
Microsoft LCS Server 2007 On-site Technical Support
Microsoft Office Communications Server delivers IM and Real Presence in an extensible, world-class package featuring enhanced protection, transparent compatibility with other Microsoft software, an expandable, standards-based development platform, and compliance with regulatory mandates such as HIPAA, Sarbanes-Oxley, and Gramm-Leach-Bliley. Communications Server allows cost savings and improved operational efficiencies, increased individual productivity, and stronger IP security. MS Office Communications Server has been superseded by Lync, which itself has been revamped and renamed Skype for Business. Progent's certified unified communications consultants can provide remote and on-premises configuration support and mediation services for your Office Communications Server 2007 environment and can assist your organization to evaluate the costs and benefits of migrating to Microsoft's Skype for Business. Progent can also help you to plan and carry out a smooth migration that will add business value to your IT system
Microsoft PC Consulting
Microsoft Office XP Small Business Network Consulting
Progent's IT outsourcing packages provide affordable network support for small businesses. Whether it involves designing network infrastructure, setting up an internal Help Desk or using an outside one, deploying an updated e-mail system, monitoring your system, or creating an on-line eCommerce application, outsourcing your network technical services can reduce expenses and eliminate risks, permitting IT service budgets to grow in a more moderate and controlled manner than is feasible by assembling a large, knowledgeable in-house network support staff. Progent's Outsourcing White Paper and flyers tell you how Progent can help you build a secure and robust network architecture for your vital applications based on Windows such as Microsoft Office XP, Microsoft Office 2003, and Office 2000.
Internet Data Center Integration Support
Top Rated Data Center Colocation Specialist
Colocation data centers make it possible for companies to share world-class facilities for hosting network equipment that runs critical applications. Progent's Microsoft and Cisco certified IT experts can help your company with all facets of your colocation program including choosing and moving to a colo facility, designing system topology, specifying hardware, on-site and on-line troubleshooting, setting up remote system management, and training your support staff.
Cisco Firewalls Consulting Services
Cisco PIX Firewall Migration Consultants
Cisco's PIX 500 Series firewalls have reached end of life and Cisco might not support these devices. Progent continues to offer consulting support for Cisco's PIX firewalls to help you with management and troubleshooting and Progent can in addition help you assess if you should adopt the latest firewall products from Cisco. Progent's Cisco-certified experts can help you design and carry out a cost-effective upgrade to Cisco ASA 5500-X firewalls following leading practices.
Cisco and Microsoft Amazon Marketplace Web Service programming Outsourced Programming
Reporting Amazon MWS programming
Amazon Marketplace Web Service is an integrated collection of APIs that enables Amazon sellers to streamline their operations by automating key sales activities including listings, orders, shipments, fulfillment, and reports. By tapping into Amazon's vast online ecosystem and automating their sales processes, vendors can broaden their market, reduce their operating costs, improve response time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service consultants can collaborate with your development staff and provide programming, workflow integration, project management support, and training to help you cut development time and costs and expedite your ROI.
Windows 7 Migration Network Help
Microsoft Windows 7 Evaluation Support
Progent's Microsoft certified consultants can assist your company to evaluate
Offsite Workers Endpoint Management Remote Consulting
At Home Workers Endpoint Management On-site Technical Support
Progent can help small and mid-size businesses to install unified endpoint management and monitoring solutions for maintaining endpoint devices used by teleworkers.
Jabber and Expressway Online Support Services
IT Consulting Jabber Voicemail
Progent's Jabber consultants can provide remote or onsite support to assist organizations of any size to design, deploy, maintain, upgrade or troubleshoot Cisco Jabber environments and Cisco Unified CM ecosystems. Progent can provide advanced expertise for all the products, technologies and services that make up building a cohesive Jabber collaboration solution such as Cisco network appliances and management software, Microsoft 365 applications, Windows and Mac computers, iOS and Google Android smartphones and tablets, SIP trunking, Wi-Fi networks, security and compliance, cloud integration, immersive telepresence systems, PBX products, business continuity, and other pieces of a cohesive collaboration ecosystem.
Veritas Cybersecurity Group
Security Plan Firewall Configure
For small and midsize businesses, network security and information assurance and compliance can be too complex to master yet too risky to overlook. The world's largest institutions have been breached, and the top cloud services have on occasion been taken down. It seems as though there's no place to run. Progent has made it affordable for smaller companies to carry out vital IT security tasks successfully by offering the benefit of billable time to the closest minute with no minimum billing for online support. You have access to a world-class information consultant to deliver precisely the help you need when you require it. Progent's CISA, CISM, GIAC, CISSP and ISSAP premier consultants can assist you with any level of system security including security assessments, virus screening and recovery, spam and email content filtering, email data leak prevention, compliance reporting, and creating a complete security plan.
Integration Services wi-fi controller
9800-40 wireless controller Support and Help
Cisco's Catalyst line of wireless controllers simplify the management of wireless LANs by unifying the configuration and control of Wi-Fi access points, tuning wireless throughput by reducing the effect of RF congestion, enhancing wireless availability with rapid failover, and hardening security by identifying threats and analyzing traffic content according to user class and locale. Progent can assist you to configure Cisco Wi-Fi controllers to manage and monitor wireless networks of all sizes. Progent can assist you to maintain and debug your current Cisco-based Wi-Fi environment or carry out a smooth migration to Cisco's latest Wi-Fi controller technology.
Catalyst 9100 Series AP Management Consultant
24x7x365 Cisco Certified Catalyst Wireless AP Technology Consulting
Progent's Cisco-certified Catalyst 802.11ax Access Point experts offer economical remote and onsite help for Catalyst Wi-Fi 6 wireless access points (WAPs).
SharePoint 2019 Hybrid Remote Troubleshooting
Remote Support Services SharePoint 2019 NGSC
Progent's certified SharePoint 2019 and SharePoint Online experts offer economical online and on-premises consulting expertise, software development, and technical support services for businesses of all sizes who want to migrate to SharePoint 2019 or SharePoint Online from earlier releases of SharePoint. Progent can help customers design and carry out a cost-effective migration to SharePoint 2019 on prem, SharePoint Online, or a hybrid network model that incorporates onsite and cloud-based resources into a cohesive intranet solution.
Windows SharePoint Services On-site Technical Support
Microsoft Certified Partner IT Consultant SPS
Progent's Microsoft-certified consultants can help you evaluate the economic case for implementing SharePoint Server 2007, consult with you on the most appropriate edition of SharePoint Server for your application, offer configuration and integration expertise, help you to install Microsoft SQL Server as a supporting DBM, improve your network infrastructure, integrate your off-the-shelf and custom application software to operate with SharePoint Server 2007, design a company-wide security strategy that encompasses portal technology, and deliver maintenance and Help Desk support.
Professional Locky ransomware recovery
Engineer Locky ransomware recovery
Progent's ransomware consultants can assist you to assess your ransomware vulnerability, remotely monitor and guard your network, help with settlement negotiations with a hacker, and rebuild an information system damaged by a ransomware cryptoworm like Ryuk, Maze, Sodinokibi, DopplePaymer, LockBit or Egregor.
SentinelOne Endpoint Virus Immunization Consulting Services
Engineers SentinelOne Singularity Control Integration
Progent is a reseller and integrator for SentinelOne's Singularity product family, a subscription-based, cloud-first threat management platform that incorporates machine learning technology and advanced services to deliver comprehensive endpoint detection and response (EDR).
Windows Server 2012 R2 Data Deduplication On-site Technical Support
24-7 Windows Server 2012 R2 Online Troubleshooting
Progent's Microsoft-certified consultants can assist you to assess the advantages of Microsoft Windows Server 2012 R2 for your organization, create test environments and rollout plans, tune your infrastructure for on-premises, multi-site, cloud-based, and hybrid environments, educate your IT management staff, develop an enterprise-wide security strategy, automate IT management, help with creating applications, and generate and test a disaster recovery/business continuity plan.
Consulting ProSight Email Content Filtering Service
ProSight Email Content Filtering Policies Consultant Services
Progent's ProSight Email Guard uses the technology of top data security vendors to deliver web-based management and comprehensive security for your email traffic. The hybrid architecture of Email Guard combines a Cloud Protection Layer with a local gateway device to offer advanced defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. ProSight Email Guard's cloud filter acts as a preliminary barricade and keeps the vast majority of threats from making it to your security perimeter. This reduces your exposure to inbound attacks and saves system bandwidth and storage. ProSight Email Guard's onsite gateway appliance adds a further level of inspection for incoming email. For outbound email, the onsite security gateway provides AV and anti-spam filtering, policy-based Data Loss Prevention, and encryption. The onsite gateway can also help Exchange Server to track and protect internal email that stays inside your corporate firewall.
24x7 Windows Server 2016 Failover Clusters Computer Consultant
Windows Server 2016 Multi-domain clusters Professionals
Progent's Microsoft-certified information technology experts can provide Windows Server 2016 integration consulting services to help businesses of all sizes to design and implement an efficient move to Windows Server 2016 and Windows Hyper-V 2016 using a local, cloud-centric, or hybrid architecture. Progent can assist you to evaluate the value of Windows Server 2016 for your enterprise and can help you with any facet of designing, deploying, administering or debugging your Windows Server 2016 and Hyper-V 2016 solution. Progent can assist your organization to take advantage of the many innovative disaster recovery and information assurance features of Windows Server 2016 and Hyper-V 2016 such as Windows Containers for isolating applications, Shielded Virtual Machines, Credential Guard and Remote Credential Guard, Just In Time (JIT) Privileged Access Management, Virtual Machine load balancing, Storage Replica for zero-data-loss disaster recovery, plus workgroup and multi-domain clusters.
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