Des Moines Remote Workforce Integration Support
Solution Design, Configuration, Administration and Troubleshooting Consultants
Enlarging your remote workforce may have a significant effect on IT infrastructure, security/compliance, and corporate workflows. Progent has two decades of experience assisting small and mid-size businesses to design, deploy, manage, tune, and debug IT networks that support work-from-home employees. Progent can help your Des Moines company to pick the appropriate technologies and adhere to leading practices in creating and maintaining a secure virtual office solution for telecommuters that promotes collaboration and returns maximum value. Progent can provide support services that go from on demand guidance for getting you over challenging technical bottlenecks to comprehensive project management to help you successfully complete business-critical tasks.
Progent's consultants can help Des Moines, Iowa businesses to with any aspect of building a high-performing remote work environment by delivering network infrastructure configuration services, IP voice expertise, video conferencing integration, collaboration platform selection and deployment, public cloud connectivity, helpdesk augmentation, security monitoring, backup/restore solutions, and streamlined management.
Infrastructure for Teleworkers
Integrating the physical and software infrastructure required to support a remote workforce can be especially complicated if you must manage a mix of worker-owned equipment like desktop computers and laptops, Internet routers, and Wi-Fi appliances from different vendors and with a variety of operating systems and firmware releases. Progent's experience providing online help for both outdated as well as current technologies in virtual office venues allows you to make efficient use of your existing network infrastructure and offers fast access to top-tire consultants for implement essential updates. Services available from Progent to assist you to implement a high-functioning work-at-home infrastructure include:
- Virtual Private Network technology makes it possible to establish a secure tunnel for authorized at-home employees to use IT assets situated at your company data center or in a public cloud. Progent can assist your company to configure and maintain VPN access between your teleworkers and your various network resources by providing remote VPN integration support. For businesses using Cisco's ASA firewalls, Progent's Cisco ASA Firewall experts can assist your telecommuters to utilize Cisco's AnyConnect client software to provide secure VPN connections for a wide range of endpoint devices such as Microsoft Windows, Mac, Apple iOS, Linux, and Google Android.
- Virtual Desktop Infrastructure (VDI) platforms enable a telecommuter to see and interact with a data center computer's desktop. This technology provides IT managers significant control over the computing environment of at-home employees and offers remote users a consistent and more productive work experience. Progent's virtual desktop services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops VDI expertise.
- Routers attach home networks to the Internet and support VPN tunnels, local wireless connectivity, and firewall services. Progent offers top-tier remote consulting for integrating routers from a range of vendors. See router configuration services from Cisco-certified experts.
- Home Wi-Fi networks, typically supporting an entire household and guests, are commonly utilized by telecommuters to access their router for work. This can create performance as well as security problems. Progent can assist businesses to resolve these problems by providing expertise like Cisco Aironet configuration consulting, Cisco Meraki wireless installation consulting, and Ubiquiti Unifi WiFi AP integration help.
- Internet connectivity methods affect the performance and availability of connections between at-home workers and the corporate network. Mission-critical applications might require backup Internet connections in case the primary connection breaks. Progent can provide guidance for picking ISPs, picking sensible service bundles, and integrating redundant Internet access. See Internet connectivity integration services.
VoIP Solutions for Remote Workers
Extending the corporate PBX system to include remote users is critical to supporting a productive work-at-home solution. A variety of cloud-centric VoIP platforms are popular with SMBs to server teleworkers. Many larger organizations depend on Cisco's current or older platforms for IP voice management. Progent can help businesses of any size to design or maintain a telecommuter VoIP service that delivers the versatility, transparency and security required for telecommuters. Progent's Cisco-certified CCIE IP Voice consultants offer advanced support to assist businesses optimize their current Cisco IP voice environments to handle a growing remote workforce.
- Cisco Unified Communications Manager (CUCM) extends high-end IP telephony features to devices such as VoIP phones, media processing products, Voice over IP gateways, and multimedia applications deployed across the network. Unified Communications Manager supports additional combined media services such as unified messaging, voice/video conferencing, and customer interaction networks. For more information about Progent's Unified Communications Manager expertise, see Cisco Unified Communications Manager expertise.
- Cisco CallManager is Cisco's legacy call-processing agent and has been replaced by Cisco Unified CM. Progent's consultants can assist your company to support your existing CallManager deployment or migrate efficiently to Cisco's current IP telephony solutions. To find out about Progent's support services for CallManager and Cisco's other older IP voice platforms, refer to CallManager consulting services.
- Cisco IP Gateways enable connectivity with public telephony networks and with clients operating beyond the corporate firewall like at-home workers. Progent can provide expert support for Cisco's earlier generation IP gateways including the UC520, UC540 and UC560 products as well as for modern Cisco Session Initiation Protocol (SIP) gateways. See Cisco Session Initiation Protocol (SIP) gateway configuration consulting.
- Additional VoIP Products supported by Progent include Vonage, Intermedia Unite and 8x8. Progent can help you to enhance your WAN architecture to work with these VoIP solutions and provide as-needed configuration and debugging expertise.
Voice/Video Conferencing for an At-Home Workforce
A broad selection of voice/video conferencing products from leading vendors support online meetings, video conferencing, chat, and screen/content sharing for both onsite workers and teleworkers. Many organizations use multiple products to accommodate their different partners and customers. Progent can assist your organization to manage your existing voice/video conferencing ecosystem and optimize the engagement of your at-home workforce.
- Skype for Business is Microsoft's leading unified communications product that supports real-time presence, IM, voice and video conferencing plus the transparent integration of these capabilities within Office desktop and Microsoft 365 productivity software such as PowerPoint, Word, Excel and Outlook. Progent can provide the skills of Microsoft-certified specialists who can assist you to set up and manage Skype for Business client software to accommodate your at-home workforce. To learn more about Progent's consulting services for Skype for Business, refer to Skype for Business integration experts.
- FaceTime is Apple's group video calling app for iOS, iPadOS, iPod and macOS devices. FaceTime works on Wi-Fi or cellular Internet connections. Current versions of FaceTime allow up to 32 simultaneous users for voice/video calls. For details about Progent's consulting expertise for FaceTime, refer to Progent's FaceTime configuration expertise.
- Webex Meeting Center supports online conferencing for virtually all computing devices. Offered through Cisco's Webex Cloud platform, Webex capabilities include sharing granular content or computer screens, presentations that incorporate rich media such as Microsoft PowerPoint, network-based recording, plus editing and playback for training. For details about Progent's support expertise for Webex and for additional IP video solutions from Cisco, see Progent's Webex Meeting Center support services.
- Teams is Microsoft's follow-up for Skype for Business. Teams provides a portal for conferencing, contacts, and content with features that include video conferencing, persistent threaded chat, plus data sharing. For details about Progent's support expertise for Teams and for other Microsoft 365 products, see Progent's Microsoft Teams consulting services.
- Other Conferencing Platforms supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver integration and debugging expertise for these products and help you to tune your WAN infrastructure to run them.
Microsoft Integrated Collaboration Software for Telecommuters
Microsoft's collaboration products are tightly integrated with Microsoft's familiar Office suites, offering a powerful environment of applications that deliver a cohesive user interface for sharing data and ideas throughout multiple sites and on a broad range of endpoints. Progent has delivered online consulting support for SharePoint and Exchange since their original publication and can assist your company to configure these critical collaboration platforms to optimize the effectiveness of your at-home workforce.
Microsoft's collaboration platforms are tightly integrated with Microsoft's popular Office suite, providing a rich ecosystem of applications that deliver a consistent user experience for sharing information across multiple sites and on a wide variety of endpoint devices. Progent has provided remote consulting services for SharePoint and Exchange since their initial releases and can help at-home workers set up and use these flagship collaboration platforms to maximize productivity.
Microsoft Teams works with Microsoft 365 and supports third-party cloud services to provide real-time collaboration and communication. Developed as a substitute for Skype for Business Online, Microsoft Teams and Teams Premium can support chat, audio/video meetings with screen sharing, phone calls, cloud voicemail, group email, plus file and application sharing. Teams is tightly integrated with Microsoft 365 and relies on Exchange Online, SharePoint Online, OneDrive for Business, and Azure Entra (previously called Azure Active Directory) for delivering its complete range of capabilities. For additional information about Progent's consulting services for Microsoft Teams, see solution design and configuration expertise for Microsoft Teams and Teams Premium.
SharePoint utilizes web sites to enable collaboration and knowledge delivery by providing policy-driven access to data, workflow, and utilities for searching through enterprise-wide information silos. SharePoint permits you to create secure portals that allows at-home workforce to see and update aggregated corporate intelligence via Wikis, Blogs, social web sites, and Web Parts (Widgets). To learn about Progent's SharePoint support services, visit SharePoint integration and application development expertise.
Exchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. For information about Progent's Exchange expertise, visit deployment consulting for Exchange.
OneDrive is Microsoft�s collaborative cloud file hosting and synchronization service, similar to GoogleDrive. At-home users can store files to the OneDrive service, and co-workers anywhere can share them safely via a browser. Provided with Microsoft 365, OneDrive enables remote employees to co-author documents. Revisions made offline are synced when you reconnect to the Internet. To find out about Progent's consulting services for Microsoft OneDrive, refer to Onedrive integration experts.
Cloud Integration Services for Telecommuters
Progent can provide fast and affordable online support for helping organizations to create, manage and troubleshoot integrated network models that include physical data centers, teleworkers, branch offices, plus public cloud services. Progent can provide top-tier consultant for all modes of cloud service delivery including Infrastructure as a Service (IaaS), Platform as a Service (PaaS), and Software as a Service. Progent can help at-home workers fix issues with public cloud connectivity, authentication, and security.
Azure is a popular platform for public cloud services that enables you to use IT infrastructure, servers, and key apps running on Microsoft's extensive cloud. Microsoft Azure offers more than one hundred services services such as the ability to host Windows and Linux-based virtual machines, on-demand cloud storage, email and messaging, application development with Visual Studio, and backup/restore. Progent can help you to deploy VMs on Azure Virtual Machines, configure storage on Azure Storage services, streamline identity management with Azure AD, and design data backup and recovery systems with Azure Backup. Progent can also help you create protected access to Azure services for telecommuters by setting up and debugging firewall appliances and VPN IPsec tunnels. To learn about Progent's support services for Azure, go to Microsoft Azure consulting.
Microsoft 365, previously called Office 365, is Microsoft's popular family of client productivity software and cloud services offered on a subscription basis. Microsoft applications and cloud services are provided in a variety of bundles intended for users ranging from individuals and households to large corporations. Progent offers quick and easy remote contact with consultants familiar with Microsoft 365-compatible client devices based on Windows, Mac, iOS, and Google Android technology. Progent's experts can help your business to assess the numerous subscription plans available for Microsoft 365 and deploy 365 applications for your telecommuters in a way that delivers maximum business value. For information about Progent's consulting services for Microsoft 365, go to Microsoft 365 integration expertise.
Exchange Online is among the most widely used applications in Azure-hosted Microsoft 365 product line. Microsoft 365 Exchange Online offers the advantages of lower spending for physical infrastructure, easier management, dynamic scaling, high reliability, and other advantages inherent with cloud computing. Microsoft has engineered Microsoft 365 Exchange Online to run seamlessly with local deployments of Exchange, enabling you to create hybrid cloud/onsite networks. Progent's Exchange experts can provide as-needed help to guide you past challenging IT roadblocks and can also provide end-to-end project management services to ensure your telecommuters have convenient and safe access to your Microsoft 365 Exchange Online environment. To learn Progent's consulting expertise for Microsoft 365 Exchange Online, refer to Microsoft 365 Exchange Online integration and troubleshooting consulting.
Amazon Web Services (AWS) is a pioneer in the public cloud computing arena and is the world's top provider of cloud-based services. Progent can provide fast and affordable online contact with cloud integration consultants who can help your organization to design, implement, maintain, and troubleshoot hybrid information networks that incorporate Amazon AWS cloud services with on-premises data centers and with other popular cloud platforms such as Azure. Progent also can provide the skills of Cisco-certified CCIE networking experts to assist you to build a high-availability network architecture so your employees have a consistent computing experience whether they are working from your main office, a branch office, at home, or on the move. For information about Progent's consulting expertise for Amazon AWS, refer to Amazon AWS integration services.
Google Cloud (GCP) is a leading set of cloud services that provides Infrastructure-as-a-Service (IaaS) and Platform-as-a-Service products. Progent's Microsoft, Linux, and Cisco consulting experts can assist you to expand your current IT resources with the Google Cloud, and Progent's database experts can show you how to make your key apps cloud friendly so your teleworkers can benefit fully from Google Cloud services. Progent can help your organization to deploy virtual machines on Google Cloud Compute Engine, design an efficient storage system with GCP Storage services, and streamline access management for remote workers with GCP Cloud Identity services. Progent's experts can also assist your business to utilize GCP's unified management tools to administer and track your Google Cloud environment. To find out, refer to Google Cloud Platform integration support.
Help Desk Call Center Services for Telecommuters
A rapid, company-wide switchover to a telecommuter business model, which might be driven by an epidemic or as an element of a disaster recovery plan, can overstretch even a well-staffed internal Help Desk. Progent's Call Center services allow businesses to outsource or expand their Call Center by using Progent's online Technical Response Center team.
- Progent's Standard Call Desk support services utilize Progent's nationwide team of remote technical support specialists along with world-class trouble ticketing and follow-up software to offer an affordable, state-of-the-art Support Desk. Progent's Standard Help Desk Services offer a comprehensive solution that addresses all facets of online Level 1 desktop technical support from initial service requests to trouble ticket creation, screen sharing, problem resolution, and incident reporting. A browser-based User's Service Portal allows from-home workers to monitor or update their active trouble tickets, add information, and append screen captures or attachments. Support services are delivered at a significant discount off Progent's normal Level 1 desktop service charges, and Progent offers the option of fast hand-off to Level 2 and Level 3 IT experts to resolve complex problems. To learn more, visit Progent's Standard Helpdesk Services outsourcing for small and mid-size businesses.
- Progent's Call Desk Supplemental Service allows you to augment your existing Call Center organization by sharing responsibilities for Help Desk Call Center support transparently between your regular IT support organization and Progent's extensive pool of PC support technicians and subject matter specialists. Progent's shared Call Center service is based on a co-sourcing support solution based on the leading PSA platform for managing help requests and ticketing, assigning responsibility, tracking progress, and producing management reports. For information about how Progent's Call Desk Augmentation Services can enable your business to provide world-class technical support to your from-home workers, see Progent's Help Desk Call Center supplementation Services.
Security and Compliance for Remote Workers
At-home staff members typically utilize their personal computing devices and often work in a poorly secured physical space. This situation increases their vulnerability to cyber threats and calls for careful configuration of firewalls, AV tools, multi-factor authentication, remote endpoint monitoring, intensive user education, and the creation of policies based on leading practices. Progent's seasoned group of data security solutions consultants can assist you to design, configure and manage an effective security solution that guards vital information assets in networks that include an at-home workforce.
Firewalls enable you to build a network that can be safely accessed by on-premises users as well as by at-home workers, mobile employees, vendors, clients, and the public. Next-generation firewall devices permit you to configure and control appropriate permissions to different groups of users and to scale your IT network and adjust your security as your business evolves and as network attacks grow increasingly sophisticated. Progent supports both current and legacy firewall appliances from all leading vendors like Cisco, Palo Alto Networks, WatchGuard, Juniper, SonicWall and Fortinet. To learn more about Progent's firewall configuration expertise, refer to firewall support services.
Online Endpoint Monitoring makes it easy to track the various devices used by teleworkers and either block or spot and respond to modern threats such as ransomware. With Progent's ProSight Active Security Monitoring services, a small-footprint agent is put on every protected endpoint, watching all activity and using state-of-the-art behavioral threat analysis from SentinelOne to detect new threats at inception. When an attack is spotted, ProSight Active Security Monitoring immediately disconnects the impacted endpoint device from the network to quarantine the malware. Because the ProSight ASM software agent is autonomous, endpoint devices remain secure even when they are disconnected from the Internet. Progent is a SentinelOne Partner, reseller, and integrator. For more information about ProSight Active Security Monitoring, refer to remote endpoint monitoring for at-home workers.
Progent's Duo authentication Services incorporate Cisco's Duo technology to protect against stolen passwords through the use of two-factor authentication (2FA). Duo enables single-tap identity verification with Apple iOS, Android, and other out-of-band devices. With 2FA, whenever you log into a protected application and give your password you are asked to confirm who you are via a unit that only you have and that is accessed using a separate network channel. A broad range of devices can be utilized as this added means of authentication including an iPhone or Android or watch, a hardware token, a landline telephone, etc. You may designate multiple verification devices. For details about ProSight Duo two-factor identity authentication services, go to Cisco Duo MFA two-factor authentication services for telecommuters.
Security Audits can evaluate the vulnerability of your network to all types of outside and local security attacks for an environment that incorporates at-home workers. Progent can run online, automated security analysis software for quickly and affordably detecting a wide variety of security holes that can be surfaced via the Internet. Progent's endpoint security assessment consulting services, which can be managed by network security professionals with top certifications including CISM, ISSAP, and GIAC, can assist your business to audit your processes and policies and review your network architecture to enable you to implement top-level protection for your an at-home workforce.
Horizon3.ai's NodeZero PEN Testing Platform is a leading-edge penetration test (pentest) product family that can deliver automated threat assessment of your at-home connectivity solution as well as your internal and perimeter networks so you can uncover, rank, fix, and confirm security weaknesses before threat actors can take advantage of them. Progent can assist you to use NodeZero to perform comprehensive pentests of your network perimeter and your internal IT infrastructure in order to evaluate your present security posture. Progent can also assist you to harden your existing network security and can assist you to plan and implement a unified cybersecurity ecosystem that simplifies management and provides maximum protection for on-premises, multi-cloud, at-home, and perimeter IT resources. To find out more information about Progent's threat analysis solutions based on on NodeZero's penetration test products, refer to Consulting Support for NodeZero's Penetration Test Products.
Download White Paper: Securing a Work-From-Home (WFH) Network
To read or download a white paper describing key areas to concentrate on for protecting an IT environment that includes telecommuters, click:
Protecting a Work-From-Home Network White Paper. (PDF - 2.4 MB)
Data Protection for Remote Workers
The field of Data Protection covers backing up and recovering vital data in order to prevent data loss and minimize restoration time in the event of storage failures due to hardware issues, software glitches, operator error, cyber attack, or other causes. Dependable data protection strategies can be especially difficult to architect and manage in hybrid environments that combine local data centers, public clouds, and an at-home workforce.
- Backup/Recovery strategies for telecommuters must address diverse kinds of personally owned endpoint devices. Progent offers quick remote help from experts knowledgeable about a wide array of platforms for protection Windows, Apple Mac and Linux/UNIX powered servers and desktop computers as well as laptops, tablets and handhelds. Popular backup/restore products maintained by Progent's backup/recovery consultants include Barracuda Backup, Microsoft Azure Backup, DoubleTake Software, CrashPlan, Mozy, and Time Machine. To back up resources spread throughout a wide area network, Progent offers ProSight Data Protection Services, a backup/recovery subscription service that utilizes cloud-based storage and features fine-grained recovery and centralized management capabilities.
- Disaster Recovery/Business Continuity strategies often anticipate scenarios that require a temporary changeover to telecommuting. Progent's senior disaster recovery preparedness consultants and business continuity planning specialists can assist you to create, document and test a DR/BC plan that includes the process of switching to an at-home workforce.
Unified Management for Remote Workers
Microsoft has renamed and rebundled its endpoint management products under the title Microsoft Endpoint Manager, which includes Intune for cloud management of remote endpoints and Configuration Manager for managing onsite endpoints. Microsoft Endpoint Manager offers a centralized platform for safeguarding critical information by managing local, mobile, and home-based endpoint devices.
Microsoft Intune
Intune is a component of Microsoft's Endpoint Management family that also includes Microsoft Configuration Manager. Intune is a cloud service for managing and securing remote devices and software. Remote endpoint devices can be user owned or business owned. IT administrators managing the enrolled endpoint computers of teleworkers can use Intune to provision and authenticate apps on managed devices, push updates and certificates, configure rules for accessing information and networks, manage passwords, establish VPN tunnels, determine how home-based workers share data, establish threat protection, ensure security compliance, and wipe sensitive data from lost, stolen or deactivated devices. Microsoft Intune runs with iOS, Google Android, Windows, and macOS/OS X devices. For details about Intune and how Progent can assist your company to use this platform to manage the endpoint computers of your at-home workers, see Intune remote endpoint management experts.
VMware Workspace ONE
VMware Workspace ONE is a feature-rich unified Mobile Device Management (MDM) product that helps network administrators to keep offsite endpoints up to date and secure. Workspace ONE uses VMware AirWatch for centralized endpoint administration along with VMware's Horizon virtual application delivery technology for authorization control, app management, and setup management of endpoints. Workspace ONE operates with devices based on Windows 10, macOS, Apple iOS, Android, Chrome OS, or popular distros of Linux. VMware Workspace ONE is offered by subscription as a cloud service or as an on-premises product via a perpetual license. Key capabilities of VMware Workspace ONE include fast remote provisioning of new notebooks, quick onboarding of new users, policy set up and enforcement for all categories of endpoints, aggregated management reporting and performance analytics, email encryption, and seamless integration with Microsoft applications and cloud products. For information about Progent's support services for VMware Workspace ONE, go to VMware Workspace ONE mobile endpoint management consultants.
Contact Progent for Remote Workforce Expertise
To contact Progent about creating and maintaining an efficient work-from-home environment for your Des Moines, Iowa organization, phone
An index of content::
SMS Server Upgrade Computer Consultants
Network Consultants SMS Server 2003 Migration
Progent's Microsoft certified experts offer small and medium size businesses enterprise-grade consulting support for Microsoft Systems Management Server 2003. SMS 2003 is Microsoft's solution for change and configuration management. SMS 2003, a component of Microsoft System Center 200, enables companies to install critical software quickly and reliably to appropriate users, reduce product expense and adhere to licensing agreements by understanding patterns of usage, enhance Windows protection by increasing your awareness of vulnerability and by installing critical updates, manage your external workforce through accepted standards independent of connection or geography, and reduce operational costs by fully utilizing the administrative functions built into Windows. Progent's SMS consulting professionals can show you how to use SMS economically for automated software and application installation, security patch administration, and asset monitoring management including program and appliance inventory.
Infor SyteLine CloudSuite Business Analyst Consulting Services
Infor SyteLine CloudSuite Industrial Specialists
Infor CloudSuite Industrial, previously called SyteLine, is an ERP solution that incorporates over 25 years of background assisting manufacturing, distribution and service organizations to manage supply chains and streamline critical business processes in order to bring products to market quickly and adhere to customer commitments dependably. Progent offers the skills of an ERP specialist with more than two decades of background with the Infor CloudSuite Industrial/SyteLine product family. Progent offers remote or onsite consulting that can range from occasional guidance to comprehensive solution design and project management. Sample consulting services available from Progent for CloudSuite Industrial/SyteLine include implementation, migration, business analysis, customization, Configure/Price/ Quote, web site integration, troubleshooting, ETL, Microsoft 365 integration, disaster recovery planning, and database administration.
Top Ranked NinjaOne Desktop Monitoring and Reporting Support and Setup
ProSight NinjaOne RMM Remote Server Management Engineer
ProSight LAN Watch with NinjaOne RMM is Progent's network, server and endpoint monitoring managed service that incorporates advanced remote monitoring and management (RMM) technology to keep your IT system operating at peak levels by checking the state of critical devices.
Consulting Services SCVMM 2016 and vSphere
SCVMM 2016 Rolling Upgrade IT Consultant
System Center 2016 Virtual Machine Manager (SCVMM 2016) is a component of Microsoft's System Center 2016 family of network management products and is intended to offer a centralized mechanism for deploying and administering virtualized datacenters across hybrid networks that can include private clouds and Azure publics cloud resources. Progent's Virtual Machine Manager 2016 consultants can help organizations of all sizes with all facets of designing, implementing, and maintaining a SCVMM 2016 ecosystem. Progent can review your virtualization architecture, help you migrate efficiently from older versions of Virtual Machine Manager, design workflows for building and deploying virtual machines and hosts, design high-availability scale-out clusters, connect your datacenter resources with public clouds, set up virtual switches, write and refine PowerShell scripts, and assist you to evaluate the potential business benefits of the latest technologies such as Storage Replica and Shielded VMs. Progent's certified virtualization professionals can provide advanced Windows Hyper-V consulting and VMware vSphere expertise.
Firesight Consulting
Adaptive Security Device Manager Professional
Progent's certified Cisco IT security consultants offer expert PIX Firewall and ASA Firewall consulting support covering architecture, integration, and management of Cisco firewall and Cisco security solutions. The PIX and ASA Security Appliance Series of Cisco firewall products delivers strong user and application policy enforcement, sophisticated attack protection, and safe connectivity services. Ranging from compact, plug-and-play desktop appliances for small and home offices to scalable enterprise-level appliances, Cisco PIX Firewall and ASA Firewalls offer advanced security, high throughput, and high reliability for IT systems of any size. PIX Firewalls and ASA Firewalls are based on a hardened, specially designed operating system, eliminating common OS-specific security holes.
Microsoft Experts Windows Server 2022 upgrade Support Services
IT Consultant Windows Server 2022 integration
Progent's certified Windows Server 2022 consultants can help your organization to design and carry out a cost-effective upgrade to Windows Server 2022 that features high availability and that is based on a self-hosted system model or a hybrid model that integrates cloud-hosted Windows Server on Azure with a datacenter-based implementation of Windows Server 2022.
Microsoft LCS Server 2007 Outsourcing
Microsoft Live Communications Server Consulting Services
MS Office Communications Server provides Instant Messaging and presence as part of a scalable, world-class package featuring enhanced security, transparent compatibility with other Microsoft products, an expandable, industry-standard development environment, and compliance with regulatory mandates such as HIPAA, SOX, and GLB. Your enterprise can benefit from lower costs and elevated operational efficiencies, enhanced worker productivity, and stronger IP protection with this simple-to-administer, highly available IM platform. Successful implementations of Microsoft Office Communications Server call for careful planning and thought before roll out. Progent's Microsoft-certified professionals can deliver the skill needed to deliver all the benefits of Microsoft Office Communications Server throughout your entire corporation.
Engineer ProSight Virtual Server Private Cloud Hosting
Private Cloud Solutions Specialist
Progent's ProSight Virtual Hosting outsourcing offers comprehensive hosting of a small or mid-size organization's production servers in a solution that gives the highest level of availability and expandability and is in addition simple to move to any data center. ProSight Virtual Hosting options are based on mature virtualization architectures that allow small and midsize businesses with multi- platform environments to economize dramatically on the costs of capital investments, system maintenance, and network management while benefiting from enterprise-class reliability and an unmatched degree of vendor independence.
Anti-Spam Information Technology Consulting
Setup and Support Antispam
E-Mail Guard is Progent's affordable anti-spam and virus defense managed service that gives small businesses world-class defense from spam, viruses, directory harvesting, and other types of email-borne assaults on IT networks. E-Mail Guard is based on Postini's perimeter management technology, a full library of web-managed antispam and anti-virus services that stop email assaults before they are able to breach the company firewall. Perimeter Manager also allows administrators monitor and manage their e-mail application, irrespective of server vendor, hardware technology, or data center location.
Wireless Security Inventory Professionals
Network Security Scan Professional
Progent offers small businesses a pair of specially designed network security evaluation packages that provide, at a preset price, remotely managed inventory scans of your security profile which are evaluated by professional security engineers who interpret the results of the remote scan, present objective evaluations of your current network security, and make recommendations for improvements. Progent offers two complementary security evaluation packages for external and internal security scanning that are priced to meet the budgetary realities of small businesses while providing enterprise-class assessments of your IT network's exposure to attack.
Android Security Troubleshooting
ProSight ESP Endpoint Protection On-site Support
ProSight Enhanced Security Protection managed services offer economical multi-layer protection for physical servers and virtual machines, desktops, smartphones, and Exchange email. ProSight ESP utilizes adaptive security and advanced machine learning for continuously monitoring and reacting to security threats from all vectors. ProSight ESP delivers two-way firewall protection, penetration alarms, endpoint management, and web filtering through leading-edge tools incorporated within a single agent managed from a single control. Progent's security and virtualization consultants can assist you to design and implement a ProSight ESP environment that addresses your company's unique needs and that allows you achieve and demonstrate compliance with legal and industry data protection standards. Progent will help you define and configure security policies that ProSight ESP will manage, and Progent will monitor your IT environment and respond to alerts that call for immediate action. Progent can also help your company to install and verify a backup and disaster recovery system like ProSight Data Protection Services so you can recover quickly from a destructive cyber attack such as ransomware.
24 Hour SQL Server 2019 Always Encrypted Outsourcing
SQL Server 2019 and Amazon Marketplace Web Service Support and Help
Progent's Microsoft-certified SharePoint Server 2019 and SharePoint Online experts offer economical online and onsite expertise, application development, and technical support services for businesses of any size who intend to upgrade to SharePoint Server 2019 or SharePoint Online from prior releases of SharePoint. Progent can assist customers design and carry out an efficient upgrade to SharePoint 2019 on prem, SharePoint Online, or a hybrid network model that incorporates local and cloud-based resources into a seamless intranet system.
Exchange 2000 Upgrade Upgrade Help
Exchange 2000 Upgrading
Progent is among the most qualified network consulting companies for integrating email and messaging solutions based on Exchange 2000 Server. Progent is skilled in helping small and mid-size businesses receive all the advantages of Exchange Server 2000 under common scenarios such as updating from Microsoft Exchange 5.5 Server, migration from an ISP-managed or POP3 e-mail environment, and outsourcing your Microsoft Exchange 2000 Server management.
IT Consultant SCDPM 2012 Protection Groups
Top Rated SCDPM 2012 and Exchange DAGs Integration Services
Progent's Microsoft-certified consultants can provide online or in-person support to assist organizations of all sizes to design, implement, manage, and troubleshoot a backup/recovery solution built around System Center 2012 Data Protection Manager (SCDPM 2012). Progent can assist you to migrate from earlier versions of Data Protection Manager or from a different backup system, and Progent can optimize your SCDPM 2012 deployment for onsite, cloud, or hybrid datacenters. Progent can provide occasional support for resolving especially stubborn problems, or full project management support. Progent's consultants can also assist you to design Data Protection Manager into a comprehensive disaster recovery plan.
Solaris with Windows Technology Professional
24/7 Microsoft Experts Solaris with Windows Technology Professional
Progent can assist you to design and implement a smooth migration from a UNIX-powered information environment to a network powered by MS Windows and capable of supporting Microsoft's popular office productivity products, commercial applications, and developer platforms. Progent's UNIX, Windows and Cisco engineers and application experts can assist you to preserve your information and reduce business disruption by developing an effective transition strategy that preserves your existing investments in UNIX application and infrastructure. UNIX-to-Windows migration support expertise available from Progent include evaluation of existing infrastructure, transition planning and validation, MS Exchange migration services, data and application porting, and processor and storage migration and economization.
Windows Server 2022 Storage Spaces Direct Consultants
Troubleshooting Windows Server 2022 Clusters Sets
Progent's certified Windows Server 2022 experts can assist your organization to plan and implement an efficient migration to Windows Server 2022 using a self-hosted deployment architecture or a hybrid deployment model that integrates cloud-hosted Windows Server Online with an on-site implementation of Windows Server 2022.
Microsoft Teams data loss protection Consulting
Microsoft Teams management Specialist
Progent can assist your business to design a migration to Microsoft Teams from Skype for Business Online or Lync Server and install, manage, and troubleshoot a cloud-based or mixed implementation of Microsoft Teams. Progent can assist you to connect Teams with Office and Microsoft 365 apps, Exchange Online, SharePoint Online, and your phone infrastructure.
ISP Service Plan Selection Specialist
Internet Connection Consultant Services
Progent offers access to the affordable services of online Internet connectivity experts to assist your company to evaluate or update your Internet services so your Internet connectivity solution matches your business needs. Support services available from Progent include assessment of your existing bandwidth utilization, vendor and plan analysis and selection, network provisioning, and overseeing a seamless switchover to a new carrier and/or service arrangement. Provisioning can include enhancing current routers and deploying additional ones, implementing firewalls, and upgrading fault-tolerant BGP architectures.
CCIE Expert Certified Meraki Wireless AP IT Services
After Hours Setup and Support Meraki WiFi 6 AP
Progent's Cisco-Meraki Wi-Fi access point consultants can assist your organization to plan, configure, manage and debug Cisco's Meraki-based Wi-Fi networks for deployments ranging from a branch office to a campus or a nationwide enterprise. Progent can also help you to integrate other Cisco appliances for streamlined management.
ProSight IT asset documentation management Consultants
ProSight IP address management Consultants
ProSight IT Asset Management is a cloud-based IT documentation management service that makes it easy to capture, maintain, find and protect data related to your IT infrastructure, procedures, business apps, and services. You can instantly locate passwords or IP addresses and be warned automatically about impending expirations of SSL certificates ,domains or warranties. By cleaning up and organizing your IT documentation, you can save as much as half of time thrown away looking for critical information about your network. ProSight IT Asset Management features a common location for holding and sharing all documents required for managing your business network such as standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also offers advanced automation for collecting and associating IT information. Whether you're planning enhancements, performing maintenance, or responding to a crisis, ProSight IT Asset Management delivers the information you need as soon as you need it.
Remote Support High Availability Internet Connections
Zero Downtime Internet Network Remote Support Services
Progent's Cisco-certified IT experts can help you create an economical, fault tolerant Internet connection solution that can deliver non-stop Internet connectivity through a wide range of high availability Internet network technologies including fault tolerant BGP, automatic fail-over, and redundant Internet Service Providers. Progent offers CCIE professionals to show you how to apply the most current techniques for fault tolerant Internet connections to implement a cost-effective, fully redundant Internet interface with automatic failover and other capabilities to create fault tolerant Internet connections.
Consultants Microsoft Lync Presence
Lync Server 2013 dial plans Technology Professional
Microsoft Lync Server 2010 supports Instant Messaging, Real Presence, voice/video conferencing, desktop collaboration, and both IP-based and traditional public switched telephone network (PSTN) calling. Microsoft Lync Server 2010 can extend the functionality of Microsoft Exchange, SharePoint Server and Office desktop or cloud-based Microsoft 365 and streamlines administration via integration with Windows AD. Lync 2010 can also reduce capital and operational costs by doing away with Voice-over-IP hardware and subscription services, PBX gear, or legacy video conferencing technology. Progent's Microsoft-certified unified communications consultants can provide remote and onsite support to assist you to manage and troubleshoot your existing Lync 2010 environment or evaluate the advantages of upgrading from Lync to Skype for Business, which is Microsoft's new release of the product. Progent can also assist you to design and execute an efficient Skype for Business migration.
Emergency Microsoft Certified Programming Firms Project Professional
Project Reports Programmer
Progent's Microsoft-certified engineers offer advanced support in implementing, operating and debugging all versions of Microsoft Project, Microsoft Project Server, and Microsoft Project Online and can provide a broad variety of cost-effective remote consulting services based on proven best practices to assist businesses of all sizes to receive all the advantages of this leading platform. Services available from Progent include solution planning, installation and migration, setting up secure file and status sharing among onsite and offsite users, network optimization, and specialized online training classes.
On-site Technical Support Office 365 PowerPoint Integration
Top Microsoft 365 Publisher Integration IT Services
Progent can help your business to evaluate the wealth of subscription options offered with Microsoft 365, formerly called Office 365, and configure your information network with Microsoft 365 so you derive top business value. Progent offers expertise with multi-platform networks that include Windows, macOS, and Linux operating systems. Progent can also help you to build and maintain hybrid networks that seamlessly combine local and cloud-based resources.
After Hours Two-factor Authentication (2FA) Help and Support
Outsourcing Duo Two-factor Authentication
Progent's Duo managed services utilize Cisco's Duo technology to defend against password theft by using two-factor authentication. Duo enables one-tap identity verification with Apple iOS, Android, and other personal devices.
Cisco Meraki wireless Support Outsourcing
WiFi 6E On-site Technical Support
Progent's Wireless Consulting Services offer a convenient, economical option for businesses of all sizes to configure, manage and troubleshoot the latest wireless connectivity solutions. For 802.11n and the latest 802.11ac wireless environments, Progent can help you plan and deploy appliances like Cisco's Aironet and Meraki wireless access points and wireless controllers. For wireless messaging and web-based business applications, Progent supports Apple iPhones, Apple iPads, Google Androids, and Windows smartphones and tablets.
Technology Professional Skype for Business topology
Microsoft Skype for Business Instant Messaging Online Support Services
Progent's Microsoft-certified consultants can provide remote and on-premises consulting services for organizations of all sizes to assess the costs/benefits of migrating to Skype for Business from any release of Microsoft Lync Server or Office Communications Server. Progent can help you to plan an on-premises, cloud-based or mixed topology; interface Skype for Business with SQL Server,Exchange Server, SharePoint Server and Office or Microsoft 365; set up HA mechanisms; connect Skype for Business with your PSTN gateway; and integrate third-party communication platforms like Cisco UC. Progent's certified information security experts can assist you create and validate a security strategy for your Skype for Business deployment that meets government and industry standards.
Top Ranked Troubleshooting Catalyst 9166 Access Point
Catalyst Wi-Fi 6 AP Security Integration Support
Progent's Cisco-certified Catalyst Wi-Fi 6 WAP experts offer affordable remote and on-premises support for Catalyst next-generation Wi-Fi 6 wireless access points.
Award Winning Lync Server 2013 Mirrored Back End Servers Engineer
Lync Server 2013 Mirrored Back End Servers Specialist
Microsoft Lync 2013, renamed Skype for Business, enables organizations of any size to build a centrally managed and protected communications ecosystem that permits a BYOD computing model with instant messaging, real-time presence, web conferencing with app sharing, as well as IP-based and PSTN telephony across a broad assortment of desktop and handheld endpoints. Progent's Microsoft-certified Lync 2013 consultants and system integrators can help you to assess the business benefits of Lync Server 2013, create an in-house, cloud-based (with Microsoft Lync Online) or hybrid model suitable for your present and long-term goals, implement Lync 2013 in a way that expedites your ROI, and provide custom webinar and onsite training to your management staff and users. Progent has in-depth expertise in key pieces of a Lync 2013 solution including Microsoft Windows Server, SQL Server Express and Exchange Server, and Progent can assist your organization to integrate Lync Server 2013 with popular Microsoft 365 applications including Outlook clients and PowerPoint.
Remote SharePoint 2013 Migration Technology Consulting Services
Network Consultant SharePoint 2013 Workflow Manager
Progent has been providing SharePoint consulting services since the first SharePoint product was released more than two decades ago, and Progent has the breadth and depth of IT know-how to assist businesses of any size to plan and carry out a SharePoint Server 2013 deployment and create SharePoint 2013 applications that bring substantial business value to your information network. Progent's Microsoft-certified consulting team can help your company to evaluate the business advantages of upgrading to SharePoint Server or SharePoint Online from earlier versions of SharePoint or from another collaboration solution; decide whether an on-premises, Cloud-based or hybrid deployment is most sensible for your organization; and select the most appropriate edition of SharePoint 2013 for your applications. Progent offers comprehensive project management services or can assist in individual tasks related to your SharePoint 2013 migration.
Consulting Database Administration
Database Programming Support and Help
Progent's Microsoft-certified database developers offer businesses of any size online DBA and programming services for leading RDBMS products including Microsoft SQL Server, Oracle, MySQL, and Office Access. Support services offered by Progent include software installation and integration, application design and coding, administration support, replication and synchronization strategies, capacity planning, performance tuning, migration, information security, backup/restore options, troubleshooting, and webinar training.
CISSP Certified Cybersecurity Consultants
CISSP Certified Cybersecurity Auditor Specialist
Progent's CISSP-premier cybersecurity consultants can assist businesses of any size with any aspect of information system security. Progent can help implement cost-effective security systems that guard a small business against modern malware attacks or Progent can design, deploy, and manage an end-to-end security strategy for hybrid networks that support local, remote, and mobile clients sharing IT resources distributed across multiple physical datacenters and public and private clouds.
Solaris with Windows Engineer
UNIX, Windows Specialists
Progent can help your business to plan and implement a smooth migration from a UNIX-based IT system to a network powered by Windows and capable of supporting Microsoft's popular office productivity suites, business applications, and software development platforms. Progent's UNIX, Windows and Cisco engineers and application specialists can help you preserve your information and minimize business discontinuity by developing an efficient migration plan that preserves your current investments in UNIX software and technology. UNIX-to-Windows transition consulting services offered by Progent include evaluation of existing environment, migration strategy and testing, Exchange migration services, data and application migration, and processor and media migration and consolidation.
Virtual Help Desk Consulting Services
24/7/365 Call Center Sharing Setup and Support
Progent's Shared Call Center service makes it possible for your IT organization to split the load for Help Desk support transparently between your IT staff and Progent's pool of veteran technical support technicians and subject matter experts (SMEs). Progent's Help Desk Co-management service is a collaborative support solution built around ConnectWise Manage, the top shared PSA tool for handling end-user service requests, ticketing, responsibility, progress tracking, and reporting.
Top Quality Integration Companies Linux Phone-based
Linux Phone-based Consultant Services
Progent provides national remote technical support and troubleshooting services for businesses that run environments powered by variants of the Linux OS or whose IT systems feature a combination of Linux platforms/Linux and Microsoft Windows technology. Remote IT help offers maximum return for your information technology dollar by extending user efficiency and limiting the time billed for computer repair services. Sophisticated remote support tools and skilled service specialists and engineers combine to enable Progent to handle most IT issues without squandering time and expense by traveling to your location. In the vast majority of cases your network issues can be dealt with over the phone or through a mix of phone help and remote access. Progent can offer the services of Cisco certified CCIE network experts and CISSP premier security professionals to assist you with the most challenging system problems.
Microsoft Live Communications Server Professional
Specialist Live Communications Server 2007
MS Communications Server provides IM and Real Presence in an extensible, enterprise-grade solution featuring advanced security, seamless compatibility with popular Microsoft software, an expandable, standards-based development platform, and support for regulatory requirements such as HIPAA, SOX, and Gramm-Leach-Bliley. Your enterprise can realize cost savings and improved operational efficiencies, enhanced individual productivity, and stronger IP security with this easy-to-administer, fault-tolerant IM platform. Successful deployments of Microsoft Office Communications Server call for extensive planning and consideration before installation. Progent's Microsoft-authorized consultants can provide the expertise necessary to deliver all the benefits of Office Communications Server throughout your whole corporation.
Windows Server 2019 with Linux Online Troubleshooting
Computer Engineer Windows 2019
Progent's certified Windows Server 2019 experts can help your company to design and carry out a cost-effective migration to Windows Server 2019 using existing system architecture or a new cloud-based or hybrid model. Microsoft Windows Server 2019 offers significant enhancements in capacity, speed, manageability, virtualization, cybersecurity, hybrid local/cloud deployments, resilience, and Linux support.
Microsoft Certified Partner Dynamics GP Network Engineer
Microsoft Dynamics GP ERP Computer Engineer
important features of Dynamics GP/Great Plains accounting include a modular structure that allows you to license just the components you need, a standards-based foundation built on Microsoft technologies to protect your investment and provide a tightly interconnected environment, enhanced reporting capabilities that allow you to monitor all operations, income and spending and sales patterns, compatibility with Microsoft Office to enable access to business information, the ability to process data from virtually any db software or desktop software into Microsoft Dynamics GP, and an open design that makes it possible to develop specialized programs. Progent can show you how to set up and support a reliable, secure server and communications network to support Microsoft Dynamics GP, and can provide expert GP consultants to help you convert the advanced features of Dynamics GP business accounting software into a productive business management solution.
Computer Consultant Microsoft Forefront TMG
Microsoft Experts Support and Setup Threat Management Gateway
Forefront Threat Management Gateway builds on the proven security capabilities of Microsoft ISA Server and provides a centrally administered Internet gateway that delivers a one-server platform for a variety of security functions such as an multi-layer firewall, URL filtering, antimalware, intrusion protection, application proxy, VPN management, and HTTP and HTTPS inspection. Forefront Threat Management Gateway provides advanced web security logging and reporting features, permits customized reports powered by SQL Server, integrates with Active Directory to simplify authentication, and can be operated as a virtual machine to lower costs and improve availability. Progent's Microsoft engineers can assist your company to design and carry out pilot and production implementations; interface Forefront Threat Management Gateway with Windows 2008 R2, Active Directory, SQL Server, Microsoft Exchange Server 2010, and Microsoft SharePoint; set up Forefront TMG 2010 to operate on a virtual server with Windows Hyper-V; and deliver continuing support and repair services. Progent can also help your organization to migrate smoothly to Forefront TMG 2010 from ISA Server 2006 or ISA Server 2004.
Antispam Help and Support
Antispam Technology
E-Mail Guard by Postini offers constantly upgraded spam and virus blocking, data filtering, and security from email-based directory harvesting and DSA attacks. Progent is a Postini aggregator and support firm. If your organization is too small to qualify for a regular Postini license, you can still have access to Postini's Perimeter Manager services via Progent's E-Mail Guard anti-spam and antivirus aggregation offering. Progent's certified email security professionals can show you how to create an email defense plan that includes spam filtering and antivirus technologies and processes.
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