Des Moines Teleworkers Solutions Consultants
System Planning, Setup, Management and Call Center Consulting Experts
Expanding your remote workforce may have a significant impact on IT architecture, security/compliance, and corporate workflows. Progent has 20 years of background helping businesses of all sizes to plan, configure, administer, optimize, and troubleshoot IT networks that incorporate a remote workforce. Progent can assist your Des Moines company to pick the right technologies and adhere to best practices in creating and maintaining a secure virtual office ecosystem for telecommuters that promotes teamwork and delivers maximum business value. Progent can provide support services that go from as-needed guidance for helping you past challenging IT bottlenecks to full project management or co-management to help you successfully complete business-critical initiatives.
Progent's consultants can assist Des Moines, Iowa companies to succeed with any aspect of building a high-functioning work-at-home environment by delivering network infrastructure design and configuration services, VoIP PBX troubleshooting, voice/video conferencing integration, collaboration platform selection and deployment, cloud integration, helpdesk outsourcing, endpoint security, backup/restore solutions, and unified management.
Infrastructure for Telecommuters
Setting up the physical and software infrastructure required for a remote workforce can be especially complex if you have to manage a combination of personal hardware such as desktop computers and laptops, routers, and wireless appliances from an assortment of manufacturers and with a variety of operating systems and firmware releases. Progent's background delivering online help for both outdated and current technologies in virtual office solutions allows you to make cost-effective use of your existing network infrastructure and provides you with fast access to expertise for making essential upgrades. Services offered by Progent to help your company to implement a high-functioning work-at-home infrastructure include:
- Virtual Private Network (VPN) technology allows you to create a safe connection for authorized remote employees to use IT resources located at your company data center or in the cloud. Progent's consultants can assist you to deploy and manage VPN access between your at-home workforce and your various network resources by providing remote VPN configuration support. For businesses with Cisco's ASA security appliances, Progent's Cisco-certified ASA Firewall consultants can help your at-home workers to utilize Cisco's popular AnyConnect client software to provide safe VPN connections for a wide range of endpoint devices including Windows, Mac, Apple iOS, Linux, and Android.
- Virtual Desktop Infrastructure (VDI) platforms enable a telecommuter to see and interact with a data center computer's desktop. This gives IT managers substantial control over the digital ecosystem of telecommuters and ensures them a consistent and more productive work experience. Progent's virtual desktop consulting services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops VDI solutions.
- Routers connect home computer networks to the Internet and typically support VPN tunnels, home wireless networks, and firewalls. Progent offers top-tier online consulting for integrating home routers from a range of vendors. See router integration support from Cisco-certified experts.
- Home Wi-Fi networks, typically supporting the whole family and guests, are frequently used by at-home employees to access their Internet router for work. This can cause throughput and security problems. Progent can assist you to resolve these issues by delivering services that include Aironet configuration expertise, Cisco Meraki wireless deployment consulting, and Ubiquiti Unifi WiFi AP setup help.
- Internet connectivity methods impact the speed and reliability of connections between at-home workers and the company network. Mission-critical applications might require backup Internet access in the event the primary connection breaks. Progent offers expertise for picking ISPs, choosing appropriate service packages, and setting up fault-tolerant Internet connections. Refer to Internet connectivity solutions.
IP Voice Solutions for Remote Workers
Expanding the corporate phone system to accommodate teleworkers is critical to maintaining a productive work-at-home solution. A broad range of cloud-centric digital PBX products are used by small and mid-size businesses to support remote users. Many larger organizations depend on Cisco's current or legacy platforms for VoIP solutions. Progent can help organizations of all sizes to plan or maintain a telecommuter IP voice environment that provides the flexibility, convenience and security needed for remote users. Progent's Cisco-certified CCIE IP Voice experts offer high-level support to help organizations optimize their current Cisco VoIP systems to support a growing at-home workforce.
- Cisco Unified Communications Manager (Cisco Unified CM) delivers high-end IP telephony features to devices like IP phones, media processing platforms, VoIP gateways, and multimedia software used across the network. CUCM manages other combined media services such as unified messaging, voice/video conferencing, and team interaction networks. For details about Progent's Unified Communications Manager expertise, visit CUCM consulting services.
- Cisco CallManager is Cisco's legacy call-processing agent and has been superseded by Cisco Unified CM or CUCM. Progent's consultants can assist you to maintain your current CallManager deployment or migrate smoothly to Cisco's current IP telephony products. For details about Progent's support services for CallManager and Cisco's other early IP voice platforms, refer to CallManager consulting services.
- Cisco IP Gateways provide integration with PSTN networks and with clients working beyond the corporate perimeter like at-home workers. Progent offers expert support for Cisco's legacy IP gateways like the UC520, UC540 and UC560 series as well as for modern Cisco SIP gateways. See Cisco Session Initiation Protocol (SIP) gateway integration expertise.
- Additional VoIP Platforms supported by Progent include Vonage, RingCentral and 8x8. Progent can assist you to expand your wide area network architecture to work with these solutions and deliver as-needed configuration and troubleshooting services.
Video Conferencing for At-Home Workers
A broad range of video conferencing products from leading technology companies enable online meetings, video and voice conferencing, chat, and screen/content sharing for both onsite users and at-home workers. Many companies use multiple products to accommodate their various partners and customers. Progent's communications experts can assist your organization to manage your current voice/video conferencing environment and enhance the engagement of your remote workforce.
- Skype for Business is Microsoft's popular unified communications product that enables real-time presence, instant messaging, voice and video conferencing as well as the transparent integration of these capabilities within Office desktop and Microsoft 365 applications including PowerPoint, Word, Excel and Outlook. Progent can provide the expertise of Microsoft-certified consultants who can help your company to deploy and maintain Skype for Business clients to support your remote workforce. To learn more about Progent's support expertise for Skype for Business, see Skype for Business consulting experts.
- FaceTime is Apple's group video phone app for compatible iOS, iPadOS, iPod and Mac computers and smartphones. FaceTime runs on Wi-Fi or cellular Internet connections. Current editions of FaceTime allow up to 32 concurrent users for voice/video calls. For details about Progent's consulting expertise for Apple FaceTime, visit Progent's FaceTime configuration expertise.
- Webex Meeting Center supports online conferencing for most computing devices. Delivered through Cisco's Webex Cloud platform, Webex services include sharing granular content or screens, presentations that embed rich media such as Microsoft PowerPoint, session capture, plus editing and playback for future reference and training. For details about Progent's support services for Webex and for additional video conferencing solutions from Cisco, visit Progent's Webex Meeting Center support services.
- Teams is Microsoft's follow-up for Skype for Business. Teams provides a portal for conversations, contacts, and information with features such as video conferencing, persistent threaded chat, plus file sharing. For details about Progent's support expertise for Microsoft Teams and for additional Microsoft 365 apps, see Progent's Microsoft Teams consulting services.
- Additional Voice/Video Conferencing Apps supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide integration and debugging services for these conferencing platforms and assist your business to optimize your WAN architecture to host them.
Microsoft Integrated Collaboration Software for an At-Home Workforce
Microsoft's collaboration products are tightly integrated with Microsoft's familiar Office families, providing a powerful ecosystem of productivity apps that deliver a consistent user experience for exchanging information across multiple sites and on a broad range of endpoint devices. Progent has delivered remote consulting support for SharePoint and Exchange since their original releases and can assist businesses to tune these critical collaboration platforms to optimize the effectiveness of your remote workers.
SharePoint utilizes web sites to facilitate collaboration and information sharing by offering policy-based delivery of content, business processes, and utilities for searching through company-wide business data. SharePoint allows you to create secure portals that enables at-home workers to see and update consolidated business intelligence by means of Intranets (Wikis), Blogs, social sites, and Web Parts. To find out about Progent's SharePoint expertise, see SharePoint integration and development consulting.
Exchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. For details about Progent's Exchange consulting services, go to integration expertise for Microsoft Exchange Server.
OneDrive is Microsoft’s shared cloud-based storage service, comparable to GoogleDrive. At-home workers can save files to OneDrive, and co-workers anywhere can access them safely via a browser. Provided with Office 365, OneDrive allows remote employees to co-author files. Edits created offline are uploaded when you reconnect to the Internet. To find out about Progent's consulting services for OneDrive, visit Onedrive configuration consulting.
Cloud Integration Services for Remote Workers
Progent offers fast and affordable remote assistance for enabling businesses to build, maintain and repair cohesive hybrid network models that include physical data centers, telecommuters, branch offices, and cloud services. Progent offers expertise for all types of cloud service delivery such as Infrastructure as a Service, Platform as a Service, and Software as a Service. Progent can help teleworkers fix issues with cloud access, identity, and security.
Microsoft Azure is a leading family of cloud software and services that enables you to use infrastructure, servers, and key apps hosted on Microsoft's extensive cloud. Microsoft Azure includes more than 100 services services including hosting for Windows and Linux-based virtual machines, on-demand cloud storage, email and messaging, application development with Visual Studio, and backup/restore. Progent can help your organization to set up virtual machines on Azure Virtual Machines, configure cloud-based storage on Azure Storage services, streamline identity control with Azure AD, and design data backup and restore solutions with Azure Backup. Progent's cloud experts can also help you establish protected connections to Azure services for telecommuters by configuring and debugging firewalls and VPN IPsec tunnels. To learn about Progent's consulting expertise for Microsoft Azure, go to Azure consulting services.
Office 365, now called Microsoft 365, is Microsoft's growing suite of business productivity applications and cloud-based services available by subscription. Office applications and cloud services are provided in a variety of bundles designed for users ranging from students and small offices to major enterprises. Progent can provide quick and easy remote access to experts knowledgeable about Office 365-compatible devices running Windows, Mac, iOS, and Google Android technology. Progent's experts can assist your business to assess the numerous subscription plans offered with Microsoft 365 and configure 365 applications for your remote workers to achieve maximum business value. For information about Progent's consulting expertise for Microsoft Office 365, see Office 365 integration services.
Office 365 Exchange Online is one of the most widely used applications in Azure-hosted Microsoft 365 product product suite. Microsoft 365 Exchange Online provides the benefits of reduced spending for physical infrastructure, simplified management, dynamic scaling, high availability, and other advantages inherent with cloud computing. Microsoft has engineered Office 365 Exchange Online to operate smoothly with on-premises deployments of Exchange, allowing you to create hybrid cloud/onsite information systems. Progent's Exchange consultants can provide as-needed help to get you past challenging technical roadblocks and also offer comprehensive project management outsourcing to make sure your at-home workers have convenient and secure access to your Microsoft 365 Exchange Online deployment. For details Progent's consulting services for Microsoft 365 Exchange Online, refer to Microsoft 365 Exchange Online configuration and support consulting.
Amazon AWS is a pioneer in the public cloud computing arena and is the world's leading provider of cloud services. Progent offers fast and affordable online access to cloud connectivity experts who can help your organization to plan, deploy, maintain, and debug hybrid IT networks that integrate Amazon AWS cloud-based services with local data centers and with other popular cloud platforms such as Microsoft Azure. Progent also offers access to Cisco-certified CCIE networking experts to help you to build a high-availability network architecture to make sure your users have a consistent computing environment whether they are working from your main office, a branch office, from home, or on the move. To learn about Progent's expertise for Amazon AWS, refer to Amazon AWS integration support.
Google Cloud Platform (GCP) is a leading collection of cloud services that provides Infrastructure-as-a-Service (IaaS) and Platform-as-a-Service (PaaS) products. Progent's Microsoft, Linux, and Cisco consulting experts can help you to expand your existing IT resources with the Google Cloud, and Progent's DBA experts can help you make your mission-critical apps cloud ready so your teleworkers can take full advantage of Google Cloud Platform services. Progent can assist your business to set up VMs on GCP Compute Engine, plan an efficient storage system with GCP Storage, and streamline access control for teleworkers with GCP Cloud Identity. Progent's consultants can also help you to use GCP's management tools to administer and track your GCP environment. To find out, see Google Cloud Platform (GCP) integration support.
Help Desk Support for Telecommuters
A fast, organization-wide changeover to a telecommuter workforce, which could be motivated by a pandemic or as an element of a business continuity plan, can overstretch even a well-staffed internal Call Center. Progent's Call Center services allow organizations to outsource or augment their Support Desk by using Progent's remote Technical Response Center services.
- Progent's Standard Support Desk support services utilize Progent's extensive network of remote technical support specialists combined with world-class ticketing and follow-up technology to provide an affordable, modern Call Center. Progent's Standard Help Desk Services provide a comprehensive solution that addresses all facets of online Level 1 desktop technical support from help requests to trouble ticket generation, screen sharing, issue resolution, and reporting. A browser-based User's Service Portal enables at-home employees to monitor or update their active trouble tickets, enter information, and upload screen captures or relevant files. Support services are delivered at a significant price reduction off Progent's ordinary Level 1 desktop support rates, and Progent offers optional fast escalation to Level 2 and Level 3 IT experts to deal with complex problems. To find out more, go to Progent's Standard Helpdesk Services for small businesses.
- Progent's Call Center Augmentation Service allows your company to augment your current Call Center team by splitting delivery of Support Desk services seamlessly between your regular IT support personnel and Progent's extensive roster of desktop support technicians and subject matter experts. Progent's shared Call Center service uses a collaborative support solution utilizing the number one PSA tool for handling help requests and trouble tickets, assigning ownership, monitoring progress, and generating management reports. To learn how Progent's Call Desk Augmentation Services can enable your company to provide world-class technical support to your at-home employees, visit Progent's Support Desk supplementation Services.
Security and Compliance for Teleworkers
Teleworkers commonly use their personal equipment and work in a physically unsecured environment. This increases their exposure to cyber attacks and calls for careful use of firewalls, remote monitoring, and the enforcement of security policies in compliance with leading practices. Progent's seasoned roster of certified cybersecurity experts can assist your company to plan, implement and administer a modern cybersecurity environment that guards sensitive information in networks that incorporate an at-home workforce.
- Firewalls allow you to build a network that can be securely utilized by on-premises users as well as by at-home workers, mobile workers, suppliers, clients, and other stakeholders. Next-generation firewall devices permit you to assign and manage different permissions to various classes of users and to scale your IT network and adjust your security as your company evolves and as network attacks grow more complex. Progent works with both current and older firewall devices from all leading vendors like Cisco, Palo Alto Networks, Check Point, Juniper, and Fortinet. To find out more about Progent's firewall integration expertise, visit firewall support services.
- Remote Endpoint Security Monitoring makes it easy to watch over the various computers utilized by remote workers and either reject or spot and mitigate modern cyber attacks such as ransomware. With Progent's ProSight Active Security Monitoring services, a small-footprint agent is put on every secured endpoint device, watching all activity and using advanced machine learning and full execution context to identify new attacks on arrival. When an attack is spotted, ProSight Active Security Monitoring instantly disconnects the targeted endpoint from the network to contain the threat. Because the ProSight ASM agent is self-contained, endpoints remain protected even if they are offline. To find out more about ProSight ASM, go to remote endpoint monitoring for telecommuters.
- Security Audits can evaluate the vulnerability of your network to all types of outside and local security threats for an environment that incorporates telecommuters. Progent can deploy remote, automated security inventory scanning for quickly and affordably detecting a broad range of security gaps that can be surfaced over the Internet. Progent's security assessment experts, which can be managed by security professionals with top certifications including CISM, CISSP, and GIAC, can help you to audit your workflows and governance policies and review your network architecture to enable you to implement top-level protection for your an at-home workforce.
Data Protection for Telecommuters
Data Protection involves saving and recovering critical information in order to avoid data loss and reduce restoration time in case of storage problems due to equipment issues, programming hiccups, operator mistakes, cyber attack, or any other reason. Reliable data protection solutions can be especially challenging to architect and manage in hybrid networks that incorporate local data centers, public clouds, and an at-home workforce.
- Backup/Recovery solutions for teleworkers must address multiple kinds of user-owned endpoint devices. Progent can provide quick online help from consultants knowledgeable about a broad array of platforms for backing up Windows, Apple and Linux/UNIX servers and desktop computers as well as laptops, tablets and smartphones. Popular backup/recovery products maintained by Progent's backup/recovery consultants include Barracuda Backup, Azure Backup, DoubleTake Software, CrashPlan, Mozy, and Time Machine. To back up data distributed across a hybrid network, Progent offers ProSight Data Protection Services, a managed backup/recovery service that uses cloud-based storage and includes granular recovery and unified management.
- Disaster Recovery/Business Continuity (DR/BC) plans typically envision circumstances that call for a quick switch to an at-home workforce. Progent's expert disaster recovery preparedness experts and business continuity planning specialists can help your business to create, document and test a DR/BC strategy that addresses the logistics of switching to an at-home workforce.
Unified Management for Teleworkers
Microsoft has renamed and reshuffled its endpoint management products under the name Microsoft Endpoint Manager, which encompasses Intune for cloud management of remote devices and Configuration Manager for managing on-premises endpoints. Endpoint Manager offers a unified environment for safeguarding corporate data by managing local, mobile, and home-based endpoints.
Intune
Intune is part of Microsoft's Endpoint Management suite that also features Configuration Manager. Intune is a cloud-based service for managing and protecting remote devices and applications. Remote endpoint devices can be user owned or company owned. Network admins managing the enrolled endpoint devices of at-home workers can use Intune to provision and validate applications on devices, push patches and certificates, set up policies for accessing information and networks, set passwords, create VPN tunnels, determine how telecommuters share data, set up threat protection, verify compliance, and erase sensitive data from lost, stolen or deactivated devices. Intune works with iOS, Google Android, Windows, and macOS computers. For information about Microsoft Intune and how Progent can help your company to use Microsoft's Endpoint Management to administer the devices of your telecommuters, refer to Intune teleworker endpoint management experts.
VMware Workspace ONE
VMware Workspace ONE is a feature-rich unified Mobile Device Management product that allows network administrators to keep off-premises endpoint devices current and protected. Workspace ONE incorporates VMware AirWatch technology for unified endpoint administration combined with VMware's Horizon virtual software delivery platform for authorization control, app management, and configuration management of endpoints. Workspace ONE runs with endpoints based on Windows 10, macOS, iOS, Android, Chrome OS, or leading distributions of Linux. VMware Workspace ONE is available by subscription as a cloud-based service or as an on-site deployment via a perpetual license. Top capabilities of VMware Workspace ONE include rapid remote provisioning of new notebooks, quick onboarding of new users, policy setting and enforcement for all categories of devices, unifies reporting and analytics, an email encryption gateway, and tight integration with Microsoft applications and cloud services. For details about Progent's expertise for VMware Workspace ONE, refer to VMware Workspace ONE mobile endpoint management expertise.
Contact Progent for Remote Workforce Support Services
To get in touch with Progent about building and maintaining an efficient work-from-home solution for your Des Moines, Iowa company, phone
An index of content::
Network Consultant Cisco VPN
Cisco Cisco Virtual Private Network On-site Support
Cisco's security and offsite access technology for small to medium sized companies offer a complete array of manageable protection hardware and software to help protect your entire information system. Cisco's VPN line includes switches, firewalls, intrusion detection systems, and Virtual Private Network access concentrators. Progent's professional consulting staff includes experienced engineers with Cisco Certified Internetwork Expert (CCIE) and CCNP certifications who can assist your organization to select Cisco Virtual Private Network, Cisco RADIUS Security, and other Cisco security solutions that fit most closely with your business goals.
24x7 Microsoft SharePoint Web Parts Network Consultant
SharePoint Designer 2010 Remote Technical Support
Progent's Microsoft engineers offer cost-effective online support and programming services to assist you to plan, implement, administer, and maintain Microsoft SharePoint 2010 installations that can include web pages that can function as portals, extranets, document and media management tools, wikis, data warehouses, business information systems, enterprise search engines, Visio-driven workflows, and other utilities to promote and enhance collaboration. Progent can show you how to combine SharePoint 2010 with Microsoft SQL Server and with other data sources and with Microsoft's familiar desktop applications like Excel, Word, PowerPoint, and Project. Progent can help you to upgrade from earlier versions of SharePoint or adapt a mix of web applications into a consolidated and easy-to-manage SharePoint 2010 solution.
Security Tech Services Solaris
Solaris Network Intrusion Penetration Testing
If your company has a Solaris network or a mixed-platform computer system, Progent's CISM and ISSAP-premier consultants can assist your whole organization in a broad array of security topics such as security administration procedures, security architecture and strategies, connection management products and methodology, applications development security, operations security, physical security, communications, network and Internet security, and workplace recovery preparedness. CISM, CISSP and ISSAP define the core skills and worldwide standards of performance that information security managers are expected to possess. These accreditations offer IT management the assurance that those who have earned their CISM, CISSP or ISSAP certification have demonstrated the experience and knowledge to offer world-class security management and engineering services.
Remote Azure Active Directory Hybrid Technology Consulting
Azure AD Privileged Identity Management Remote Troubleshooting
Progent’s consultants can assist you to design and implement a smooth move from on-premises Active Directory to cloud-based Azure AD or to a hybrid system that uses Azure AD Domain Services and Azure AD Connect to centralize identity management across on-premises and Azure assets.
Network Consulting Extended Support Desk
Call Desk Sharing Support Outsourcing
Progent's Microsoft and Cisco authorized experts offer three service programs to help mid-size and large organizations create a cost-effective and successful internal Network Support Help Desk Call Center. Progent's consulting services include ROI analysis, process analysis and enhancement, executive reporting, training of internal staff, and documentation of processes. Progent's Software Selection and Deployment Services help organizations sift through the numerous top level Help Desk software packages on the market and decide what products may be too expensive, lack critical features, or align badly with your company's corporate culture. Progent also provides short-term staffing for businesses who want to augment their in-house Help Desk staff for occasional tasks or to fill in for absent or indisposed workers.
Top Rated Professional ASA 5580 Firewall
IT Consultants ASA 5500 Firewalls
Progent's Cisco certified network infrastructure consultants can assist you to manage legacy PIX 500 or ASA 5500 firewalls or transition to Cisco ASA 5500-X security appliances. Progent can also assist you to set up, administer, update and debug Cisco ASA 5500-X security appliances with Firepower Services.
CCEA Computer Network Support
IT Service Providers ACDT
Progent provides clients access to consultants who have earned some of the IT industry's most prized certifications. Progent believes that clients deserve to be sure that their computer support professionals have accredited testing as well as extensive real-world field experience so that Progent's customers can use Progent's support with confidence. Often, vendor credentials such as the Cisco Certified Internetwork Experts brings priority for substantially superior vendor help than is offered to uncertified consultants, enabling Progent to deliver clients a higher class of IT support. In other cases, major credentials such as CISM or CISSP for IT security can help enterprise clients to show compliance with regulatory demands by using the assistance of accredited IT experts.
Consultants Redundant Internet
Best Fault Tolerant ISP Support and Integration
Progent's Cisco-certified IT experts can show you how to design an affordable, 24x7 Internet connection architecture that can deliver non-stop Internet access via a broad array of fault tolerant Internet network products and services including high availability BGP, transparent fail-over, and redundant Internet Service Providers. Progent offers CCIE engineers to show you how to utilize the latest techniques for fault tolerant Internet access to build an affordable, completely redundant Internet network with automatic failover and other capabilities to create non-stop Internet connections.
3504 wireless controller Consultant
IT Services wi-fi controller
Cisco's {Catalyst wireless controllers streamline the administration of wireless networks by unifying the provisioning and management of Wi-Fi access points, tuning Wi-Fi throughput by limiting the effect of RF congestion, enhancing Wi-Fi uptime with rapid failover, and hardening data security by detecting cyber threats and filtering traffic content according to user type and location. Progent's Wi-Fi consultants can help you to configure Cisco Wi-Fi controllers to manage wireless networks of any size. Progent can help you to maintain and troubleshoot your current Cisco-based Wi-Fi environment or carry out a smooth migration to Cisco's modern wireless controller solutions.
Computer Engineer Cisco Content Services Switch - Cisco CSS
24-7 Content Delivery Networking Products Network Consulting
Progent offers high availability load balancing consulting that addresses system load balancing, load balanced program, LAN/WAN infrastructure routing, and content delivery products including Cisco Content Engine. non-stop load balancing providers for which Progent offers consulting services include Microsoft Windows 2003 Server Network Load Balancing Manager, Citrix Access Suite and Presentation Server, Cisco Content Services Switch, Cisco Content Engine and Cisco CDN Software, and F5 Networks BIG-IP.
SQL Server Configuration Manager Technology Consulting
Emergency SQL Server 2012 Migration Consultant
Progent can provide the expertise of certified consultants and seasoned database application programmers, DBAs, project managers, network infrastructure architects, disaster recovery/business continuity planning specialists, and data security professionals to help you to assess the likely advantages of SQL Server 2012 for your business, install test systems at your site or at Progent's lab, design and carry out a smooth transition to SQL Server 2012 from earlier versions of SQL Server or from legacy database platforms, and configure an efficient and secure IT infrastructure that lets you realize the full business benefit of SQL Server 2012.
Windows Server 2008 Active Directory Remote Consulting
24x7x365 Microsoft Experts Information Technology Consulting Windows 2008 R2
Windows Server 2008 is a major advance in making IT networks more secure and available, easier to virtualize and manage, faster, and able to offer a better platform for web publishing. Progent can help your company get the most from the enhancements built into Windows Server 2008 by delivering consulting, troubleshooting, education, staffing, network monitoring, and security engineering services.
Microsoft SQL Consulting
Microsoft Certified Expert Developer Firm MS SQL Server
Progent's certified SQL Server programmers and database administrators offer online consulting to assist organizations of all sizes to build, manage, and maintain applications powered by the Microsoft SQL Server RDBMS platform and .NET architecture. Progent's SQL Server experts can provide help with any facet of the application life cycle in solutions that range from small office databases to VLDB applications and enterprise-class data warehousing.
After Hours WatchGuard Firebox Firewall Configure
WatchGuard Firebox T-Series Firewall Firewall Support
Progent provides consulting expertise for WatchGuard Firewall/VPN security appliances such as the WatchGuard Firebox and XTM series of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard professionals can help you select, deploy, and manage a WatchGuard Firewall/VPN appliance that aligns with your network security requirements and budget. Progent can help you to maintain outdated WatchGuard firewall appliances or upgrade efficiently to modern WatchGuard firewalls.
Microsoft Experts Small Business Network Consulting Services Company-wide Standards for Best Practices
Microsoft Solutions Framework Project Methodology Network Design and Consulting
Progent’s team of Microsoft and Cisco Certified consultants average more than a decade of hands-on professional background, in the trenches of network support, performing a broad variety of IT tasks for a large array of clients. Every Progent support professional shares a proven collection of personal best practices which are combined into shared best practices standards that Progent instills in its support team. This guarantees that you get not only world-class technical capability, but also a support engineer with field-tested methods for using technical knowledge to solve actual IT problems rapidly.
Amazon Marketplace Web Service development training Development Company
Urgent Amazon Marketplace Web Service development training Contract Programmer
Amazon Marketplace Web Service is an integrated library of APIs that enables Amazon sellers to streamline their operations by automating key sales activities such as listings, orders, payments, inbound and outbound fulfillment, and reports. By leveraging Amazon's extensive online ecosystem and automating their sales, merchants can expand their market, reduce their cost of sales, accelerate reaction time to customers, and add to their profits. Progent's Amazon Marketplace Web Service developers can work with your development team and provide programming, workflow integration, project management support, and training so you can shorten development time and costs and expedite your ROI.
Small Office Computer Network Support Group
24/7/365 Small Office Network Engineer
For small businesses considering Progent's IT outsourcing, design expertise, or technical support offerings, call 800-993-9400 or e-mail information@progent.com.
MS Certified Knowledge Transfer Troubleshooting
Knowledge Transfer Online Troubleshooting
Progent practices information transfer from Progent's consultants to customers. By educating customers to deal with technical issues that are within their comfort zone, Progent can focus on delivering high-value skills where Progent has few competitors. Small businesses who work with trusted independent consultants or who employ in-house IT staffs benefit when Progent transfers information about new technology and tested processes to make their networks more robust, secure, and productive.
Security Consulting Firm Desktop and Mobile Device Management
Desktop and Mobile Device Management System Consulting
Progent's network consultants can assist your company to streamline desktop PC change and update management by delivering support for management platforms that include Microsoft System Center Configuration Manager, Systems Management Server 2003, and Windows Server Update Services (WSUS).
Online Support Offsite Workers Data Protection
Work from Home Data Protection Consulting
Progent can assist small and medium-size businesses to design, install, verify and troubleshoot data protection solutions needed to support teleworkers.
IT Consulting Lync Server 2013
Lync Server 2013 certificate management Technology Professional
Microsoft Lync Server 2013, rebranded Skype for Business, allows businesses of all sizes to build a manageable and secure communications ecosystem that supports a BYOD computing style with instant messaging, presence, web meetings with app sharing and whiteboard, and both IP-based and PSTN telephony enabled for a broad range of desktop and mobile clients. Progent's certified Lync 2013 experts and system architects can help you to evaluate the advantages of Lync Server 2013, design an in-house, cloud-resident (with Microsoft Lync Online) or hybrid topology appropriate for your present and future goals, deploy Lync Server 2013 in a way that expedites your ROI, and provide custom online and onsite training to your IT team and end users. Progent offers expertise in critical components of a Lync Server 2013 solution that include Microsoft Windows Server, SQL Server and Exchange Server, and Progent can help you to combine Lync Server 2013 with popular Microsoft Office and Office 365 applications including Outlook clients and PowerPoint.
Microsoft Experts Technical Support Services Data Protection Manager 2016 and SharePoint
Microsoft Data Protection Manager 2016 Online Troubleshooting
System Center 2016 Data Protection Manager (SCDPM 2016) offers near-continuous backup and simplified restore capabilities for Microsoft environment. SCDPM 2016 offers application-sensitive backup for key platforms like Microsoft SQL Server, Exchange Server and SharePoint, protects Windows and Linux virtual machines, works with virtual machines hosted by Windows Hyper-V as well as VMware, and integrates seamlessly with Azure for convenient cloud-based backup and recovery. Progent's Microsoft-certified consultants can assist businesses of any size to design, implement, administer, and troubleshoot an enterprise-wide backup/recovery system powered by System Center 2016 Data Protection Manager. Progent can help you to migrate from an older version of DPM or from an outdated solution, and Progent can optimize your SCDPM 2016 ecosystem for on premises, hosted, cloud-based or hybrid deployments. Progent offers online or onsite support and can provide as-needed guidance to help you through challenging issues or provide end-to-end project management support to make sure you finish your SCDPM 2016 initiative on time and within your budget.
EMail Virus Consulting Firms
Immediate Integration Specialist Email Security and Virus Protection
Progent's Microsoft-certified professionals have more than a decade of experience delivering messaging support for customers ranging from small offices to large corporations. Progent offers affordable support for all editions of Microsoft Exchange Server to enhance email and virus security, configure fault tolerant email environments, and facilitate off-site and wireless email connectivity. Progent’s Exchange support services can help you in planning and carrying out a migration from an outdated SMPT server or older Microsoft Email package such as Exchange 2003 to Microsoft Exchange Server 2016. Progent also offers integration help for Windows 8, Windows 7, Vista, and Windows XP clients running Outlook and can help you configure Outlook Web App for popular browsers. For e-mail virus protection, spam blocking and outbound data leak prevention, Progent offers Email Guard managed services.
Dynamics GP Software Online Help
Dynamics GP/Great Plains Outsourcing
Progent’s Microsoft certified experts offer a range of support services for Dynamics GP. Dynamics GP/Great Plains is a Microsoft accounting package and corporate management tool built, like all Microsoft accounting solutions, on the scalable and familiar foundation of Windows technology. Dynamics GP 2010, the most recent edition of Microsoft accounting software in the Microsoft Dynamics GP/Great Plains line, offers an affordable solution for managing and combining finances, e-commerce, supply chain, manufacturing, project accounting, on-site support, customer relationships, and human resources. Microsoft Dynamics GP/Great Plains is simple to deploy and configure, and with its segmented design you can license only the functions you currently require, with the option to add clients and enlarge capabilities in the future. Progent’s Microsoft Dynamics GP Software consulting engineers can help you deploy, customize and manage Dynamics GP 2010 as well as older editions of Dynamics GP.
Cisco SIP phones Outsourcing
IT Consulting VoIP Phone System
Progent's Cisco-certified IP phone and video IP phone experts can assist you to integrate, manage, and debug Cisco VoIP phones, video IP phones and wireless IP handsets. Progent can provide expertise for all models of Cisco's IP phones from discontinued Voice over IP products to the latest media phones. Progent's IP telephony experts can also assist you to integrate your VoIP phones and video IP phones with Unified CM, previously branded CallManager, or with Cisco Unified CM Express to create a state-of-the-art IP-PBX ecosystem for unified messaging and collaboration. Progent can also help you to install Unified CM applications like Cisco Unified Communications Manager IM and Presence Service with Jabber support, Cisco Unity Connection for voicemail management, Cisco Unified Mobility for Single Number Reach, and Cisco Unified Contact Center Enterprise for building a highly automated customer contact solution. Progent can provide expertise with all aspects of Cisco VoIP Phone integration including reviewing dial plans, setting up SIP trunking, installing ISR G2 routers with CUBE internetworking capability, and designing UCS server clustering and Cisco Survivable Remote Site Telephony systems for high availability.
Microsoft Office Small Business Outsourcing
Microsoft Office Computer Companies
Progent’s IT outsourcing services offer affordable computer support for small businesses. Whether it includes planning system infrastructure, setting up an in-house Help Desk or using an outside one, deploying a new email system, monitoring your system, or building a web-based business solution, outsourcing your network technical services can contain expenses and eliminate uncertainties, allowing network support budgets to increase in a more linear and manageable manner than is possible by building up a large, all-purpose internal network support staff. Progent’s Outsourcing White Paper and flyers tell you how Progent can help you build a protected and robust system architecture for your vital business software based on Windows including Office XP, Office 2003, and Office 2000.
Cisco Network Management IT Consultants
Cisco Network Management On Site service
Progent's Cisco-Premier network consultants can help you to run Cisco's network management utilities along with a variety of specialized third-party applications to create a comprehensive network management strategy in order to keep your network operating smoothly, conserve limited resources, protect your data, revive quickly from device breakdown or deliberate attacks, and allow you to expand or reassign valuable resources sensibly and economically as your company grows.
24x7 Juniper SRX Series Router Cybersecurity Organizations
Juniper SRX Firewall Protecting
Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.
IT Consultants Microsoft Windows 2003 Cluster Server
Clustered Server IT Consultant
Progent offers Microsoft Windows Cluster Server support to help your organization implement high availability clustered servers designed to deliver 100% uptime. Windows cluster servers for fault-tolerant networks include Windows Cluster Server, Microsoft SQL Server Cluster, and Exchange Cluster. By helping you design non-stop server clustering solutions around Microsoft Windows Server Cluster 2003, Progent’s Premier Windows engineers ensure that your high availability server clusters are configured to optimize the strategic value of your information network.
Biggest SQL Server 2019 Migration Online Support Services
24 Hour Microsoft Certified SQL Server 2019 Machine Learning Server IT Consultants
Progent's Microsoft-certified SharePoint 2019 and SharePoint Online consultants can provide affordable online and on-premises expertise, application development, and debugging services for organizations of any size who intend to upgrade to SharePoint 2019 or SharePoint Online from older releases of SharePoint. Progent can help customers plan and execute a cost-effective migration to SharePoint 2019 on premises, SharePoint Online, or a hybrid network model that incorporates onsite and cloud-based components into a cohesive intranet system.
Cisco RADIUS Security Technology Consulting
24 Hour Cisco RADIUS Security Technical Consultant
Progent’s Cisco Security/VPN professionals and CCIE and CCNP certified experts can help your small or mid-size business deploy and maintain Cisco’s security and VPN technology such as routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco Virtual Private Network products include both off-site connectivity and site-to-site VPNs with Cisco IOS Software and Advanced Integrated Module hardware encryption cards, and hardware devices, such as a VPN concentrator, router, Cisco PIX Firewall, or dedicated VPN server for dial-up services. Cisco VPN solutions are easy to administer and provide the flexibility to expand with your changing business requirements. Progent’s Cisco-Premier network experts are familiar with Cisco’s complete family of hardware and software targeted at eliminating information theft, virus and worm outbreaks, Denial of Service attacks, and other threats to your network. Progent can help you integrate Cisco products to get safe access, intrusion protection, and comprehensive Identity services based on Cisco ACS using RADIUS security and TACACS to create a central client access control framework for user certification, authorization, and tracking from an easy-to-use Web interface.
Telecommuter Infrastructure IT Consulting
At Home Workers Infrastructure Troubleshooting
Progent can help small and mid-size companies to plan, set up and troubleshoot the infrastructure to support offsite workers.
Windows 7 Upgrade Consultants
Windows 7 Backup and Restore Network Consulting
Progent's certified engineers offers offsite and onsite support services to assist you to manage, maintain, and troubleshoot PCs powered by Windows 7 and can also provide assistance with upgrading to Windows 8.1 or Windows 10 from Windows 7. Progent can provide expertise with management automation, data and identity protection, backup and restore, online access, smartphone and tablet integration, wireless configuration, and remote system monitoring and alerts.
Software Consultant New Jersey
MS Certified South Dakota Computer Support Consultant
Progent’s Technical Response Center (TRC) offers low-cost nationwide extended hours online help for computer systems powered by Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Premier support experts provide 24x7 phone support and online direct network connection to isolate and repair network problems quickly and affordably.
High-Availability Interoffice Connections Engineer
High Availability Interoffice Connectivity Consulting
Progent’s non-stop inter-site connectivity and fault tolerant system connection engineers can help small businesses create non-stop Interoffice connectivity via fully redundant system architectures featuring automatic failover. Progent’s CCIE engineers can plan and deploy ultra-reliable Inter-office connections based on zero-downtime EIGRP network routers or zero-downtime OSPF deployment of Cisco routers. Progent can show you how redundant connectivity and transparent fail-over can provide affordable non-stop interoffice connectivity.
24-7 IT Consulting Cisco CUBE Integration
Best SIP Migration Technology Consulting Services
Progent's Cisco CCIE-certified SIP infrastructure consultants can assist organizations of any size to plan, deploy, manage, troubleshoot and enhance Cisco's SIP (Session Initiation Protocol) connectivity solutions and Cisco's CUBE-connected IP PSTN trunks and can provide cost-effective online or onsite expertise to assist you to migrate efficiently to a productive unified communications ecosystem that offers fast return on investment. Progent's certified Microsoft unified communications experts can help you to establish connections between Cisco's CUBE SBC and Microsoft's VoIP and IP video applications such as Skype for Business Server or Lync Server for access to a SIP-based IP PSTN trunk.
24-Hour SBS 2003 Network Engineer
IT Consultant Small Business Server 2003
Microsoft Small Business Server (SBS) is a low-cost suite of server products that offers the foundation for a feature-rich but easy-to-manage IT network. The integration demands of the Microsoft .NET functions bundled with Small Business Server calls for an IT consultant with hands-on background and broad experience in planning and building cohesive and comprehensive business technology systems. Progent's Microsoft-certified experts have broad backgrounds with the technologies incorporated in SBS 2011 and Microsoft SBS 2008. This expertise assures you success in installing, administering, and troubleshooting IT environments powered by the Microsoft SBS suite of servers and applications.
Aironet 1800 Access Point Remote Support
Aironet Network Engineer
Progent's Cisco CCIE-certified wireless network consultants offer remote or onsite integration and troubleshooting support to help your organization to design, configure, upgrade, tune, administer and troubleshoot Aironet wireless access point environments of any scale or architecture. Progent's Cisco wireless controller consultants can also help you to combine your Wi-Fi environment with your wired network infrastructure and cloud-based resources to create a seamless enterprise connectivity foundation that is easy to administer and scale. Progent also offers affordable wireless site surveys to help you to determine the most efficient selection, location and configuration of Aironet wireless APs to accommodate your specific workplace design, construction, and expected network traffic.
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