Overview of Progent's Ransomware Forensics Analysis and Reporting in Des Moines
Ransomware Forensics Investigation ExpertsProgent's ransomware forensics consultants can capture the evidence of a ransomware assault and perform a detailed forensics analysis without disrupting the processes related to operational continuity and data recovery. Your Des Moines organization can utilize Progent's post-attack forensics report to block subsequent ransomware attacks, validate the recovery of encrypted data, and meet insurance and governmental mandates.

Ransomware forensics involves discovering and documenting the ransomware attack's progress across the targeted network from beginning to end. This history of the way a ransomware attack travelled through the network helps you to assess the damage and uncovers gaps in rules or work habits that should be rectified to avoid later break-ins. Forensic analysis is usually given a top priority by the cyber insurance provider and is typically mandated by state and industry regulations. Since forensics can take time, it is critical that other important recovery processes like business resumption are executed in parallel. Progent maintains an extensive roster of IT and cybersecurity professionals with the skills required to perform the work of containment, business continuity, and data restoration without interfering with forensic analysis.

Ransomware forensics analysis is complicated and calls for intimate cooperation with the teams responsible for file recovery and, if necessary, payment negotiation with the ransomware Threat Actor. Ransomware forensics typically involve the examination of all logs, registry, GPO, AD, DNS servers, routers, firewalls, scheduled tasks, and basic Windows systems to detect changes.

Services involved with forensics include:

  • Disconnect without shutting off all possibly suspect devices from the network. This may involve closing all RDP ports and Internet connected NAS storage, changing admin credentials and user PWs, and setting up two-factor authentication to protect your backups.
  • Create forensically valid duplicates of all exposed devices so your file recovery team can get started
  • Save firewall, virtual private network, and additional critical logs as quickly as possible
  • Determine the variety of ransomware involved in the attack
  • Inspect every computer and data store on the system as well as cloud storage for indications of encryption
  • Inventory all compromised devices
  • Determine the type of ransomware involved in the assault
  • Study log activity and user sessions in order to determine the time frame of the ransomware attack and to spot any potential sideways movement from the originally compromised system
  • Identify the security gaps used to carry out the ransomware attack
  • Look for new executables associated with the original encrypted files or network compromise
  • Parse Outlook web archives
  • Examine email attachments
  • Separate URLs from email messages and check to see whether they are malware
  • Produce extensive incident reporting to meet your insurance carrier and compliance regulations
  • List recommended improvements to shore up security gaps and enforce workflows that reduce the risk of a future ransomware exploit
Progent's Qualifications
Progent has delivered online and on-premises IT services across the United States for over two decades and has earned Microsoft's Gold Partner designation in the Datacenter and Cloud Productivity practice areas. Progent's roster of subject matter experts includes professionals who have been awarded high-level certifications in core technology platforms such as Cisco infrastructure, VMware virtualization, and major Linux distros. Progent's data security consultants have earned prestigious certifications such as CISM, CISSP-ISSAP, and CRISC. (Refer to Progent's certifications). Progent also has top-tier support in financial and Enterprise Resource Planning application software. This breadth of expertise gives Progent the ability to salvage and integrate the undamaged pieces of your information system after a ransomware assault and reconstruct them rapidly into a viable network. Progent has worked with top insurance carriers like Chubb to help organizations recover from ransomware assaults.

Contact Progent about Ransomware Forensics Investigation Expertise in Des Moines
To find out more information about ways Progent can assist your Des Moines organization with ransomware forensics analysis, call 1-800-462-8800 or visit Contact Progent.



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    Infor CloudSuite Industrial, formerly known as SyteLine, is an ERP solution that embodies more than a quarter century of experience helping manufacturing, distribution and service companies to manage complicated supply chains and streamline key business processes to get products to market quickly and meet customer commitments consistently. Progent offers the skills of an ERP consultant with over 20 years of background working with the SyteLine/CloudSuite Industrial product family. Progent offers remote or on-premises services that can range from as-needed advice to end-to-end solution planning and project management outsourcing or co-sourcing. Sample consulting services available from Progent for CloudSuite Industrial/SyteLine include installation, upgrades, business analysis, customization, CPQ, web site integration, technical support, ETL, Amazon AWS integration, training, and database administration.

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    Progent's Wi-Fi IP phone configuration experts offer remote and onsite assistance to help your organization create and administer a Cisco Wi-Fi IP phone solution by delivering integration services that range from troubleshooting the set up of an IP phone or AP to offering project management outsourcing or co-sourcing services for updating the Wi-Fi architecture of a campus.

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    Progentís Technical Response Center provides national remote support for Windows and Cisco-based small business computer networks. Progent's Microsoft and Cisco-Premier support engineers provide telephone support and online direct network connection to isolate and resolve technical problems rapidly and economically. The scope of IT experience represented by Progent's team of country-wide service engineers allows Progent to escalate even the most difficult problems to appropriate experts as needed.

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    If your company network mixes UNIX, Linux or Solaris platforms with Microsoft Windows, Progent can help you to incorporate your IT resources into a unified network that allows all your operating systems to coexist for simple management, transparent information exchange, high availability, enhanced throughput, and tight security. Progent's UNIX and Microsoft Windows coexistence support services include network architecture configuration and service, consulting for Microsoft Windows services for UNIX (SFU), online server monitoring and management, online network support and troubleshooting, in-person technical support, and Help Desk Call Center support.

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    Progent can help you with any aspect of Azure cloud integration such as needs analysis, prerequisites assessment, solution design, pre-production testing, deployment, automated management, performance tuning, license controls, disaster recovery preparedness, security planning, and regulatory compliance validation. Progent can help your IT staff to set up and debug firewalls and VPN tunnels so that your clients can securely connect to Azure services, and Progent's Microsoft-certified consultants can assist you set up key Microsoft technologies to run in Azure including Windows Server, Exchange, SQL and Skype for Business. Progent can also assist your organization to create a hybrid cloud ecosystem that transparently combines physical datacenters with Azure-based resources.

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    Altaro VM Backup provides small and mid-size businesses a reliable and affordable solution for backing up and restoring Hyper-V and VMware-based virtual machines (VMs). Altaro VM Backup can be used for local, offsite, distributed, and cloud-hosted environments and also enables low-cost backup to Azure Block Blob storage. Headline capabilities include industry-leading inline deduplication to reduce backup storage needs, Continuous Data Protection with backup spacing as low as five minutes for reducing your Recovery Point Objective, advanced encryption, item-level restore options for specific files and emails, support for Windows CSV and for vCenter for handling larger deployments, and support for Microsoft Volume Shadow Copy Service to back up online VMs with zero downtime. Progent is a certified Altaro partner and can provide a wide array of services to assist you to design, deploy, manage and troubleshoot a backup and disaster recovery solution powered by Altaro VM Backup.

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    Progent can assist you to plan and manage cost-effective ecosystems that support Windows and Linux systems and applications in either cloud-centric systems or in hybrid network models that utilize physical resources along with cloud services. To assist you to incorporate cloud services with networks, Progent can provide a range of public cloud integration support services that include Microsoft Azure enterprise hybrid cloud planning and integration consulting, Amazon Web Services cloud migration, and Amazon Web Marketing Service (WMS) programming and debugging. Progent has two decades of experience delivering advanced consulting expertise online, and Progent can help you successfully carry out your cloud integration initiatives quickly and within your budget.

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    Our Experts Team provides support in key fields that include Apple OS integration and applications; Expertise for Linux-powered, UNIX-based, and Sun systems; Manufacturing Resource Planning, Enterprise Resource Planning, or Customer Relationship Management customization; Line-of-business and specialized application help; Chief Information Officer, business analyst, and project management services; Special applications development and integration; Web site, electronic business, EDI, and customer information portal development and deployment; DBM support and performance consulting; Management intelligence consulting; and Telecommunications architecture support.

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    Progent can help you in any phase of your upgrade to Microsoft Exchange Server 2019 including configuring Windows Server 2019 Core as a host for Exchange; designing high availability (HA) infrastructure for a local, cloud-based or hybrid deployment; migrating mailboxes; planning and configuring Hyper-V virtualization; configuring hardware load balancing; setting up Database Availability Groups (DAGs) with MCDB solid-state caching; setting up Skype for Business 2019 for cloud voicemail; integration with SharePoint Server or SharePoint Online; updating firewalls; integration with Microsoft 365; and configuring Outlook.

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    For desktop virtualization, Progent offers the expertise of a Citrix-certified XenDesktop expert who can help you to design a XenDesktop environment that maximizes the strategic impact of your information network; configure XenDesktop software with your servers, user devices, and printers; migrate your existing virtual desktop software to the latest releases of XenDesktop; and provide advanced remote technical support. Progent can also instruct your network managers to adhere to industry leading practices to manage your XenDesktop solution efficiently.

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    Progent's UNIX family support services offer small companies and developers help with managing and maintaining UNIX, Linux or Solaris environments that coexist with Microsoft-based networks. Progent can give your business access to UNIX experts, consulting professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This broad range of expertise provides you with a convenient single consulting firm to help you build and manage a secure and robust mixed-platform network and communications infrastructure that allows UNIX and Microsoft coexistence by integrating Windows with major variants of UNIX including Apple macOS and OS X, Sun Solaris, AIX, HP-UX, Berkeley UNIX (BSD), SCO and SGI/Irix or major Linux platforms including RedHat, SuSE, Debian-GNU and Mandrake.

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    Progent has put together two low-cost service bundles designed to enable small businesses to get a professional network security evaluation from a certified security consultant. With Progent's External Security Inventory Scan, an engineer runs a comprehensive test of your network from beyond your company firewall to determine potential weaknesses in the security profile you expose to the outside world. With Progent's Internal Network Security Inventory Checkup, a certified security professional executes a network scan from a secure machine inside your company firewall to determine vulnerabilities to inside attacks. Both security inventory services are set up and executed from a secured external location.

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    Progent's Citrix-certified consultants can help you to evaluate the strategic benefits of the various editions of Citrix Essentials for Hyper-V, help you to integrate Citrix administration tools in your Microsoft Hyper-V environment, and show you how to deploy Citrix Essentials for Hyper-V to improve the responsiveness, uptime, consistency, and fault tolerance of your virtual network while lowering the cost of equipment and support and simplifying management tasks.

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    Microsoft Dynamics GP can help you grow and control your business more efficiently by delivering easy access to decision-driving information and a rapid ROI. Microsoft Dynamics GP confers important productivity benefits such as its ability to extend the reach of your company, manage your financials, automate financial operations, unify procedures across your business, refine inventory control, enhance order accuracy, expand sales and minimize lead-time, and increase free cash flow. Progent can show you how to set up and manage a robust, safe server and communications foundation to support Great Plains, and can provide expert Dynamics GP support professionals to help you derive the full advantages of your Dynamics GP/Great Plains software.

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    Progent provides national online technical support and troubleshooting services for companies who run Apple Mac OS X networks or whose IT systems include a mix of Apple macOS and Mac OS X with Microsoft technology. Progent's consultants offer macOS and Mac OS X users a variety of services including desktop support, upgrading to the current edition of OS X from other earlier editions of macOS and Mac OS X, plus help with Apple macOS and Mac OS X application software. Progent can also assist your business with iPhone and iPad support, or migrating to Apple's iCloud. Remote technical support offers maximum leverage for your IT budget by protecting user efficiency and limiting the hours charged for computer analysis and repair. Sophisticated online access tools and experienced service specialists and engineers combine to enable Progent to solve most network problems without squandering time and expense by going to your site. In most of situations your IT problems can be remediated by telephone or via a combination of telephone support and online access. Progent can make available Cisco certified CCIE network engineers and CISSP and ISSAP premier security specialists to assist with the most difficult network problems.

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    If your company does not require emergency remote help but expects to need technical services with your network soon, you can conserve time and expenses and ensure that the appropriate expertise will be ready when you want it by getting in touch with a Progent sales agent and registering as a customer. For details, call 800-993-9400 or email information@progent.com.

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    Progent can assist you to understand the many subscription options available with Microsoft 365, formerly branded Office 365, and configure your information network with Microsoft 365 so you derive maximum business value. Progent offers expertise with cross-vendor networks that incorporate Windows, macOS or OS X, and Linux software. Progent can also assist you to build and manage hybrid networks that transparently integrate on-premises and cloud products and services.

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    Progent offers support services for WatchGuard Firewall security appliances including the WatchGuard Firebox and XTM series of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard professionals can help you select, deploy, and maintain a WatchGuard Firewall/VPN appliance that fits your security needs and budget. Progent can help you to maintain legacy WatchGuard firewalls or upgrade smoothly to modern WatchGuard firewalls.

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    Progent's engineers can deliver a variety of network consulting services to assist companies of any size to deploy, administer, and support IT systems that incorporate desktops, laptops, tablets, or Windows phones powered by Microsoft Windows 8.1. For enterprise customers, Progent's experienced project managers can help create test environments to evaluate Microsoft Windows 8.1 and develop and implement Windows 8.1 deployment plans based on proven methodologies.

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