Ransomware Hot Line: 800-462-8800

24x7 Remote Help from a Senior Ransomware Consultant
Ransomware 24x7 Hot LineRansomware requires time to work its way across a target network. Because of this, ransomware assaults are typically unleashed on weekends and at night, when IT personnel may be slower to recognize a breach and are less able to mount a quick and forceful response. The more lateral movement ransomware can manage within a target's system, the more time it will require to recover basic operations and damaged files and the more information can be exfiltrated to the dark web.

Progent's Ransomware Hot Line is designed to help organizations to complete the urgent first phase in mitigating a ransomware assault by containing the malware. Progent's remote ransomware experts can assist businesses in the Des Moines metro area to identify and quarantine breached devices and protect undamaged assets from being penetrated.

If your network has been penetrated by any strain of ransomware, don't panic. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Response Services Offered in Des Moines
Modern variants of ransomware like Ryuk, Maze, Netwalker, and Egregor encrypt online files and invade any accessible system restores and backups. Files synched to the cloud can also be corrupted. For a vulnerable environment, this can make system recovery almost impossible and effectively knocks the IT system back to the beginning. So-called Threat Actors, the cybercriminals behind a ransomware assault, insist on a ransom fee for the decryptors needed to unlock encrypted data. Ransomware assaults also attempt to exfiltrate files and TAs demand an extra settlement in exchange for not publishing this information or selling it. Even if you are able to rollback your network to an acceptable date in time, exfiltration can be a big issue depending on the nature of the stolen data.

The recovery work after a ransomware penetration involves several distinct phases, most of which can be performed concurrently if the response team has enough people with the required experience.

  • Containment: This urgent first response involves blocking the sideways spread of the attack across your network. The longer a ransomware attack is permitted to go unchecked, the longer and more expensive the restoration process. Because of this, Progent keeps a round-the-clock Ransomware Hotline monitored by veteran ransomware recovery experts. Quarantine processes include cutting off affected endpoint devices from the rest of network to block the spread, documenting the IT system, and securing entry points.
  • Operational continuity: This involves bringing back the IT system to a minimal acceptable degree of capability with the least downtime. This process is usually the highest priority for the victims of the ransomware assault, who often perceive it to be an existential issue for their company. This project also requires the broadest range of IT skills that span domain controllers, DHCP servers, physical and virtual servers, PCs, laptops and smart phones, databases, office and mission-critical apps, network architecture, and safe endpoint access. Progent's ransomware recovery team uses advanced workgroup tools to organize the complex recovery process. Progent appreciates the urgency of working rapidly, continuously, and in concert with a customer's managers and IT staff to prioritize tasks and to get vital resources back online as quickly as possible.
  • Data recovery: The work necessary to restore data damaged by a ransomware attack depends on the state of the network, how many files are affected, and what recovery techniques are needed. Ransomware attacks can destroy pivotal databases which, if not carefully closed, may need to be reconstructed from the beginning. This can include DNS and Active Directory (AD) databases. Exchange and SQL Server rely on Active Directory, and many manufacturing and other mission-critical platforms are powered by SQL Server. Often some detective work could be required to find clean data. For instance, undamaged OST files (Outlook Email Offline Folder Files) may have survived on employees' PCs and notebooks that were not connected during the ransomware attack.
  • Implementing modern antivirus/ransomware protection: ProSight ASM uses SentinelOne's behavioral analysis technology to give small and medium-sized businesses the benefits of the identical AV technology deployed by many of the world's largest corporations including Netflix, Citi, and Salesforce. By delivering real-time malware filtering, identification, containment, restoration and analysis in a single integrated platform, Progent's Active Security Monitoring reduces TCO, simplifies administration, and expedites recovery. SentinelOne's next-generation endpoint protection engine incorporated in ProSight Active Security Monitoring was listed by Gartner Group as the industry's "most visionary Endpoint Protection Platform (EPP)." Progent is a SentinelOne Partner, dealer, and integrator. Read about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware recovery with SentinelOne technology.
  • Negotiating a settlement with the threat actor (TA): Progent has experience negotiating ransom settlements with hackers. This calls for close co-operation with the victim and the cyber insurance provider, if any. Services include determining the type of ransomware involved in the assault; identifying and establishing communications the hacker; verifying decryption capabilities; budgeting a settlement amount with the victim and the insurance provider; establishing a settlement amount and schedule with the TA; confirming compliance with anti-money laundering regulations; carrying out the crypto-currency payment to the TA; acquiring, learning, and using the decryption tool; troubleshooting failed files; creating a pristine environment; mapping and connecting datastores to reflect precisely their pre-encryption condition; and reprovisioning machines and software services.
  • Forensics: This activity is aimed at uncovering the ransomware attack's progress throughout the targeted network from beginning to end. This audit trail of the way a ransomware assault travelled through the network assists your IT staff to evaluate the impact and brings to light shortcomings in rules or processes that need to be corrected to prevent later breaches. Forensics involves the review of all logs, registry, GPO, Active Directory, DNS, routers, firewalls, schedulers, and core Windows systems to look for changes. Forensics is usually given a top priority by the insurance carrier. Because forensic analysis can be time consuming, it is essential that other key activities such as operational resumption are executed concurrently. Progent has a large roster of IT and cybersecurity experts with the knowledge and experience required to carry out the work of containment, operational resumption, and data restoration without disrupting forensics.
Progent's Qualifications
Progent has delivered online and on-premises network services across the United States for over 20 years and has been awarded Microsoft's Gold Partner designation in the Datacenter and Cloud Productivity practice areas. Progent's roster of SMEs includes consultants who have earned high-level certifications in core technology platforms including Cisco infrastructure, VMware, and popular Linux distros. Progent's data security consultants have earned prestigious certifications including CISA, CISSP-ISSAP, and CRISC. (Refer to certifications earned by Progent consultants). Progent also has top-tier support in financial management and Enterprise Resource Planning application software. This scope of skills allows Progent to identify and integrate the surviving pieces of your information system following a ransomware intrusion and rebuild them quickly into a functioning system. Progent has worked with top cyber insurance carriers including Chubb to assist organizations recover from ransomware attacks.

Contact Progent for Ransomware Cleanup Expertise in Des Moines
For ransomware recovery consulting services in the Des Moines metro area, phone Progent at 800-462-8800 or go to Contact Progent.



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    Progent's Linux consulting services offer small companies and software developers support for managing and supporting Linux computers that operate with Microsoft-powered networks. Progent offers your business access to Linux experts, support professionals premier by Microsoft and Cisco, and security specialists with CISA certification. This broad range of expertise provides you with an easy one-stop source to show you how to build and maintain a secure and robust cross-platform network and communications infrastructure that supports Linux and Microsoft interoperability by integrating Windows with leading Linux platforms including RedHat, SUSE, CentOS, Ubuntu, PCLOS, fedora, Gentoo, Mandriva Linux, Debian-GNU, and Slackware Linux.

  • SentinelOne Endpoint Virus Immunization Consultant Services SentinelOne Virus Rollback Engineers
  • SentinelOne Singularity and Vigilance Reseller Network Engineer SentinelOne Next Generation Endpoint Protection Technology Professional
  • Service Reports Information Technology Consulting Service Database IT Consultants
  • SharePoint Server 2019 Support and Integration Microsoft SharePoint Server 2013 IT Consulting Des Moines

  • GIAC Certified Security Company
    Security Incident Response Services

    GIAC (Global Information Assurance Certification) was founded in 1999 to certify the skill of information technology security professionals. GIAC accreditations are recognized by businesses and government organizations throughout the world including and the United States NSA. Progent's GIAC-certified information assurance consultants can provide expertise with any of the security capabilities covered under GIAC accreditation such as auditing infrastructure security mechanisms, security incident management and response, traffic analysis, web-based application security and security information and event management (SIEM) solutions.

  • Shared Helpdesk Economics Computer Engineer Helpdesk Sharing Costs Support Services
  • Skype for Business 2015 Online Help Consulting Services Microsoft Skype for Business Presence

  • SMS Server Migration Remote Support Services
    SMS Server 2003 Migration IT Consulting

    Progent's Microsoft-certified experts offer small and medium size businesses enterprise-grade consulting services for SMS Server and System Center Configuration Manager 2007, Microsoft's solutions for update and configuration automation. Configuration Manager 2007 is the new title for the change management platform previously called Systems Management Server. System Center Configuration Manager provides a range of enhancements to Microsoft Systems Management Server 2003 such as comprehensive automation, integrated Windows Vista Windows Server 2008 support, quarantine support, and boot image management. Progent's certified engineers can help you use SMS or Configuration Manager effectively for automated OS and application software deployment, security patch control, application tracking, and licensing reconciliation. Progent's engineers can also help you to migrate smoothly from SMS Server to Configuration Manager 2007.

  • Small Business Network Consulting Company Progent Small Businesses 24x7x365 Progent Start-Up Businesses On-site Technical Support
  • Small Office Network Installation Small Business Integration Consultants
  • After Hours Des Moines Spora Ransomware Operational Recovery Des Moines International Airport DSM
  • Small Office Network Online Help Small Company Online Consulting
  • Small Office System Consultant Urgent Small Business Computer Consulting Firm Small Office
  • Des Moines Netwalker Crypto-Ransomware Removal Des Moines, Polk County
  • Small Offices Support Outsourcing Small Business System Engineers
  • Software patch management services Professional Consultants Network infrastructure patch management
  • Specialists ProSight Email Spoofing Protection Award Winning Consulting Services Email Link Protection
  • Specialists Sun Solaris Remote Solaris Remote Engineers

  • Senior Network Engineer Contractor
    Open Now Freelance Jobs Cisco CCIE

    Progent is hiring a variety of full-time employees such as solutions-driven MCSEs; connectivity experts with Cisco CCDP or CCIE certification; and specialists in advanced system architecture with backgrounds in mobile connectivity, wireless integration, non-stop environments, business continuity planning, data preservation, and server virtualization. We are also seeking desktop support technicians, off-site service specialists, and CISSP or CISM certified security consultants. We are also looking for experienced managers who can perform effectively in Progent's dynamic, virtual office environment. Progent contracts independent consultants with specialized expertise and working experience in crucial IT topics outside our primary technical focus. Progent's Experts Team employs independent consultants who can provide consulting and programming support for line-of-business solutions such as MRP, Enterprise Resource Planning, or Customer Relationship Management; possess specialized knowledge of popular platforms such as Linux, Macintosh, or Solaris, or can provide expert skills in areas such as telecom, web site design, EDI, web commerce, or dbm programming. Freelance consultants premier by us coordinate with Progent's full-time professionals to provide end-to-end solutions for small and midsize business networks.

  • Specialists Telecommuting Helpdesk for at Home Workforce Integration Services
  • Support and Integration Risk Response 24x7x365 IT Services CRISC Cybersecurity
  • System Center 2016 Setup and Support Emergency SCOM 2016 Technical Support
  • Systems Management Server 2003 Computer Engineer SMS Server Migration Online Support
  • Technical Consultant Cisco Firepower integration Computer Consulting ASA 5500-X Firewall with Firepower
  • Technical Support Services Telecommuter Helpdesk Remote Workforce Helpdesk Services Computer Engineer
  • Technical Support Services Windows Server 2008 R2 Information Technology Consulting Windows Server 2008 DirectAccess
  • Technology Consulting Services SCSM 2016 Biggest System Center 2016 Amazon AWS Integration Troubleshooting
  • Telecommuters Des Moines Consultants - Endpoint Management Systems Consulting Services Des Moines International Airport DSM, United States Remote Workers Guidance near me in Des Moines - Endpoint Management Tools Guidance Des Moines, IA
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  • Top Microsoft Dynamics NAV Application Consultants Navision and Dynamics NAV Support and Setup
  • Des Moines Avaddon Ransomware System-Restoration Des Moines Iowa
  • Top Quality Short-Term Network Support Staffing Help Consulting Specialist Polk County Iowa Supplemental IT Support Staffing Services Expertise Des Moines
  • Top Rated Open Positions Cisco CCIE Service Provider Network Consultant Des Moines, Polk County Top Freelancing Jobs MCSE MCSA MCDBA MCIPT MCA Engineer Des Moines International Airport DSM
  • Trainer Macintosh Applications Adobe Illustrator Class
  • UNIX with Windows Consulting Services Windows and Solaris Technology Consulting Services
  • Upgrading Exchange 2000 Exchange 2000 Server Upgrade Network Consulting
  • Urgent Cisco Small Business series NSS2000 Support Cisco CCIE Consult
  • VMware NSX Design Engineer VMware NSX Software Defined Data Center Consultant
  • VPN Support Remote Access Technical Support Services
  • Virtualization Consultant Mission Critical IT Applications Technical Support
  • Virtualization Consultant Services Server Management Consulting Services
  • WLAN Site Survey Professional WLAN Site Survey Consultant Services

  • Top Server Management Remote Consulting
    Immediate Virtual Server Consultant

    With virtual servers, businesses can run multiple virtual machines on a single physical server. Virtual server technology enables companies to gain all the benefits of server segmentation, while avoiding the expense associated with buying additional server hardware. Virtualization is also the critical technology behind private clouds, which provide major advantages such as lowering the costs of capital equipment, facilities, and management while improving information security, network reliability, and recoverability. Other useful server management options are server monitoring utilities, Windows Server Update Services, and remote system management hardware. Progent's certified server management consultants can help you in all aspects of server consolidation and management to enable your company to contain costs and save time.

  • Wi-Fi 6 WiFi migration Consultant Services 802.11ax Planning IT Consultant

  • Email Quarantine Consultant
    Email Bayesian Analysis Professionals

    Progent's ProSight Email Guard solution uses the technology of leading data security companies to deliver web-based management and comprehensive security for all your email traffic. The hybrid structure of Progent's Email Guard combines a Cloud Protection Layer with an on-premises gateway appliance to offer advanced protection against spam, viruses, Dos Attacks, DHAs, and other email-borne threats. The cloud filter acts as a preliminary barricade and keeps most unwanted email from making it to your network firewall. This decreases your exposure to inbound threats and conserves system bandwidth and storage. Email Guard's on-premises gateway device adds a further level of analysis for incoming email. For outbound email, the onsite gateway offers AV and anti-spam protection, DLP, and email encryption. The onsite security gateway can also help Exchange Server to track and safeguard internal email that originates and ends inside your corporate firewall.

  • Windows 2000 Computer Consulting Microsoft Certified Expert Technical Support Services Windows 2000 Server

  • IT Consulting Firepower
    ASA 5500-X Firewall with Firepower Integration Services

    The new Cisco ASA 5500-X Series of firewalls with Firepower Services provide significantly more performance than Cisco's legacy PIX and ASA 5500 firewalls and have superseded the ASA 5500 and PIX 500 firewalls for all new installations. Progent's Cisco-certified CCIE network experts can assist your company to maintain your legacy PIX or ASA 5500 firewalls or upgrade efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist your company to plan, deploy, optimize, administer and debug firewall solutions built around Cisco ASA 5500-X firewalls with Firepower Services.

  • Windows Server 2012 Small Business Outsourcing IT Des Moines Iowa Windows Server 2016 Network Consultant Des Moines International Airport DSM
  • Work from Home Employees Consulting Services nearby Des Moines - Cloud Systems Consultants Des Moines International Airport DSM Offsite Workforce Des Moines Expertise - Cloud Integration Solutions Guidance Des Moines, IA
  • macOS Security Audits On-site Support Apple OS X Infrastructure Services

  • Wave 2 wireless controller On-site Technical Support
    CCDP Expert Certified 9800-80 wireless controller Technical Support Services

    Cisco's Catalyst Wi-Fi controllers streamline the administration of wireless LANs by unifying the configuration and control of Wi-Fi access points, tuning Wi-Fi performance by reducing the effect of radio frequency congestion, improving wireless availability with rapid failover, and strengthening data security by identifying cyber threats and analyzing traffic content based on user class and location. Progent's Wi-Fi consultants can assist your business to configure Cisco Wi-Fi controller appliances to manage wireless networks of any size. Progent can assist you to maintain and troubleshoot your existing Cisco-based Wi-Fi environment or carry out an efficient upgrade to Cisco's modern Wi-Fi controller technology.

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