Des Moines Ransomware Protection and Recovery Solutions

Ransomware Hot Line: 800-462-8800

24x7 Remote Help from a Senior Ransomware Consultant
Ransomware requires time to work its way across a target network. Because of this, ransomware assaults are typically unleashed on weekends and at night, when IT personnel may be slower to recognize a breach and are less able to mount a quick and forceful response. The more lateral movement ransomware can manage within a target's system, the more time it will require to recover basic operations and damaged files and the more information can be exfiltrated to the dark web.

Progent's Ransomware Hot Line is designed to help organizations to complete the urgent first phase in mitigating a ransomware assault by containing the malware. Progent's remote ransomware experts can assist businesses in the Des Moines metro area to identify and quarantine breached devices and protect undamaged assets from being penetrated.

If your network has been penetrated by any strain of ransomware, don't panic. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Response Services Offered in Des Moines
Modern variants of ransomware like Ryuk, Maze, Netwalker, and Egregor encrypt online files and invade any accessible system restores and backups. Files synched to the cloud can also be corrupted. For a vulnerable environment, this can make system recovery almost impossible and effectively knocks the IT system back to the beginning. So-called Threat Actors, the cybercriminals behind a ransomware assault, insist on a ransom fee for the decryptors needed to unlock encrypted data. Ransomware assaults also attempt to exfiltrate files and TAs demand an extra settlement in exchange for not publishing this information or selling it. Even if you are able to rollback your network to an acceptable date in time, exfiltration can be a big issue depending on the nature of the stolen data.

The recovery work after a ransomware penetration involves several distinct phases, most of which can be performed concurrently if the response team has enough people with the required experience.

• Containment: This urgent first response involves blocking the sideways spread of the attack across your network. The longer a ransomware attack is permitted to go unchecked, the longer and more expensive the restoration process. Because of this, Progent keeps a round-the-clock Ransomware Hotline monitored by veteran ransomware recovery experts. Quarantine processes include cutting off affected endpoint devices from the rest of network to block the spread, documenting the IT system, and securing entry points.
• Operational continuity: This involves bringing back the IT system to a minimal acceptable degree of capability with the least downtime. This process is usually the highest priority for the victims of the ransomware assault, who often perceive it to be an existential issue for their company. This project also requires the broadest range of IT skills that span domain controllers, DHCP servers, physical and virtual servers, PCs, laptops and smart phones, databases, office and mission-critical apps, network architecture, and safe endpoint access. Progent's ransomware recovery team uses advanced workgroup tools to organize the complex recovery process. Progent appreciates the urgency of working rapidly, continuously, and in concert with a customer's managers and IT staff to prioritize tasks and to get vital resources back online as quickly as possible.
• Data recovery: The work necessary to restore data damaged by a ransomware attack depends on the state of the network, how many files are affected, and what recovery techniques are needed. Ransomware attacks can destroy pivotal databases which, if not carefully closed, may need to be reconstructed from the beginning. This can include DNS and Active Directory (AD) databases. Exchange and SQL Server rely on Active Directory, and many manufacturing and other mission-critical platforms are powered by SQL Server. Often some detective work could be required to find clean data. For instance, undamaged OST files (Outlook Email Offline Folder Files) may have survived on employees' PCs and notebooks that were not connected during the ransomware attack.
• Implementing modern antivirus/ransomware protection: ProSight ASM uses SentinelOne's behavioral analysis technology to give small and medium-sized businesses the benefits of the identical AV technology deployed by many of the world's largest corporations including Netflix, Citi, and Salesforce. By delivering real-time malware filtering, identification, containment, restoration and analysis in a single integrated platform, Progent's Active Security Monitoring reduces TCO, simplifies administration, and expedites recovery. SentinelOne's next-generation endpoint protection engine incorporated in ProSight Active Security Monitoring was listed by Gartner Group as the industry's "most visionary Endpoint Protection Platform (EPP)." Progent is a SentinelOne Partner, dealer, and integrator. Read about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware recovery with SentinelOne technology.
• Negotiating a settlement with the threat actor (TA): Progent has experience negotiating ransom settlements with hackers. This calls for close co-operation with the victim and the cyber insurance provider, if any. Services include determining the type of ransomware involved in the assault; identifying and establishing communications the hacker; verifying decryption capabilities; budgeting a settlement amount with the victim and the insurance provider; establishing a settlement amount and schedule with the TA; confirming compliance with anti-money laundering regulations; carrying out the crypto-currency payment to the TA; acquiring, learning, and using the decryption tool; troubleshooting failed files; creating a pristine environment; mapping and connecting datastores to reflect precisely their pre-encryption condition; and reprovisioning machines and software services.
• Forensics: This activity is aimed at uncovering the ransomware attack's progress throughout the targeted network from beginning to end. This audit trail of the way a ransomware assault travelled through the network assists your IT staff to evaluate the impact and brings to light shortcomings in rules or processes that need to be corrected to prevent later breaches. Forensics involves the review of all logs, registry, GPO, Active Directory, DNS, routers, firewalls, schedulers, and core Windows systems to look for changes. Forensics is usually given a top priority by the insurance carrier. Because forensic analysis can be time consuming, it is essential that other key activities such as operational resumption are executed concurrently. Progent has a large roster of IT and cybersecurity experts with the knowledge and experience required to carry out the work of containment, operational resumption, and data restoration without disrupting forensics.

Contact Progent for Ransomware Cleanup Expertise in Des Moines
For ransomware recovery consulting services in the Des Moines metro area, phone Progent at 800-462-8800 or go to Contact Progent.