Des Moines, Iowa Microsoft Certified Exchange Support Team
Microsoft Exchange and Office 365 Implementation Design Support, Migration Consulting, and Troubleshooting Experts
Progent's Microsoft-certified consultants have more than 20 years of experience assisting companies of all sizes to design, configure, and service messaging solutions based on Microsoft Exchange Server. For companies in Des Moines Iowa, Progent offers a variety of cost-effective Microsoft Exchange design and maintenance services to make sure that your Exchange system features:
Data security and compliance
Inbound and outbound virus and spam defense and message content filtering
Zero downtime
Easy connectivity for remote and on-the-road workers
Efficient management utilities
Universal mail boxes with voicemail, IM, Presence, and video conferencing capability
Dependable and fast backup and restoration
Tight coordination of on-premises and cloud networks
Progent's Microsoft Exchange Server support and troubleshooting professionals can help you to plan and execute efficient migrations from older messaging systems to the latest Microsoft release. Progent's 64-bit upgrade experts can assist you to evaluate the business advantages and risks of upgrading to a 64-bit edition of Microsoft Exchange Server and can help you to design and execute a cost-effective migration strategy to a 64-bit release of Microsoft Exchange Server. Progent's Power BI consultants can help you utilize information from Exchange files to create modern visualizations to incorporate into actionable Power BI business analytics reports and dashboards. Progent can also assist your company to integrate your Microsoft Exchange-based email environment with the latest smartphones and tablets by offering wireless integration services such as iPhone and iPad integration and Google Android phone integration.
Microsoft has made a strong effort to enable transparent hybrid ecosystems that integrate Microsoft 365 and on-premises Exchange deployments. This allows you to have certain Exchange mailboxes hosted at your corporate datacenter or private cloud and other mailboxes resident on Microsoft 365. Progent's certified Exchange consultants can help your organization with any phase of planning, implementing and troubleshooting your hybrid Exchange network. Progent's Exchange consultants can deliver occasional support to help you resolve stubborn technical issues and also can provide comprehensive project management outsourcing or co-sourcing to make sure your hybrid Exchange initiative is completed on schedule and on budget. To find out more about Progent's online consulting expertise for integrating Microsoft 365 and on-premises Exchange systems, visit Microsoft 365 integration with on-premises Exchange.
In addition, Progent can offer 24x7 server monitoring to ensure your company's email solution stays up and running, and Call Center Support for efficiently resolving technical problems affecting your users.
Midwest Contact Information:
Progent offers consulting services and onsite technical support throughout the Mid-West.
Progent locations in Midwest
City
Address
Phone
Link
Des Moines
309 Court Avenue, Suite 200 Des Moines, IA 50309 United States
MS Exchange Server 2019 Planning and Configuration Services
Progent can assist your organization in any phase of your migration to Microsoft Exchange Server 2019 including configuring Windows Server 2019 Core as a host for Exchange; designing high availability (HA) system topology for an on-premises, Microsoft cloud connected or hybrid environment; moving mailboxes; designing and configuring Hyper-V virtualization; configuring hardware load balancing (HLB); configuring Database Availability Groups (DAGs) with MCDB solid-state caching; integrating with Microsoft Teams or Skype for Business 2019 for voicemail; integration with SharePoint; preparing firewalls; integration with Microsoft 365; and setting up Outlook clients. To learn more, see Progent's MS Exchange Server 2019 integration services.
Exchange 2016 Support Services
Exchange 2016's streamlined design permits simplified implementation and expansion, more efficient use of equipment, and reduced management expense. Exchange 2016 Server also offers closer connectivity with Microsoft 365 apps, operation with Windows Server 2016, faster I/O performance, improved DLP, and better recovery, feature-rich support for iOS and Android smart phones and tablets, comprehensive browser-based administration, and a more functional web client. Find out more about Progent's Exchange Server 2016 support services.
Exchange 2013 Server Configuration
Exchange 2013 includes major enhancements to the functionality of Exchange 2010 and delivers powerful new features as well as a redesigned structure. These enhancements affect key areas like manageability, high availability (HA), security and compliance, cost of ownership, teamwork, expandability, performance, cross-version interoperability, and productivity. Progent's certified Exchange 2013 consulting professionals can help you evaluate the potential business benefits of migrating to Exchange 2013, create an efficient test and rollout plan, and educate your IT staff to maintain your Exchange Server 2013 solution. Progent can also provide affordable online support and management for Exchange 2013. Learn more concerning Progent's Microsoft Exchange Server 2013 help.
Microsoft Exchange Server 2010 introduced breakthrough solutions for high-availability, protected, unified communications. Compared to Exchange Server 2007 or Microsoft Exchange 2003, Microsoft Exchange 2010 is less expensive to install and maintain, simpler to manage and expand, more comprehensive in features, faster, less vulnerable to system failure, more extensive in its support for mobile users, and better able to guard business data and resist hacker attacks. Read more details about Progent's MS Exchange Server 2010 support services.
MS Exchange 2007 Server Help
Microsoft Exchange 2007 is designed to meet the demands for protection, anywhere access, efficiency, and dependability. Exchange Server 2007 provides designed-in resilience that enables enterprise-class availability to keep your messaging solution up and running, defend against spam and malicious email, and enable your business to be compliant with government and industry standards. Read more concerning Progent's Microsoft Exchange 2007 Server support.
MS Exchange 2003 Help
MS Exchange 2003 delivers a dependable, scalable, and manageable platform with 24×7 email and collaboration as well as reasonable licensing cost. Microsoft Exchange Server 2003 continues to be in wide use due to the fact that it supports a wide range of team activities, including scheduling utilities, discussion groups, and group folders, and in addition provides access to information across geographic, logical, and technology borders with functions like Instant Messaging, real-time communication, and multimedia support. Although Microsoft has ended support for the product, Exchange 2003 is still one of the most popular versions of Microsoft's Exchange product line. Progent's consultants can assist your business to maintain your existing Microsoft Exchange Server 2003 solution or upgrade to the latest version of Exchange. Find out additional information concerning Progent's MS Exchange 2003 Server support.
Microsoft Exchange 2000 Server Support
In contrast to MS Exchange 5.5, which has its own directory, MS Exchange 2000 utilizes MS Active Directory, offering a greatly simplified management and security model. Microsoft has terminated support for the product and it is time to upgrade. Progent's seasoned messaging experts offer extensive background supporting Exchange Server 2K and can assist your company to migrate affordably to a more advanced release of this popular email solution. Learn more details about Progent's MS Exchange Server 2000 consulting.
MS Exchange 2016 Server Migration Planning and Support
Progent can assist your business with any and all phases of your Microsoft Exchange 2016 Server migration including planning, piloting, mailbox migration, client remediation and management/end user training. Progent's certified Exchange consultants can assist you to assess the strategic advantages of adopting Microsoft Exchange 2016, design and implement an efficient migration, and deliver on-going troubleshooting. Progent can assist you to build an Exchange Server 2016 environment hosted on local and/or cloud-based resources. Find out more details about how Progent's MS Exchange 2016 migration support services can assist your organization to upgrade non-disruptively from your legacy Exchange environment to Exchange Server 2016.
MS Exchange 2013 Migration Expertise
Exchange 2013 Server incorporates important improvements its predecessor Exchange 2010 Server and introduces new capabilities plus a streamlined design. Progent can help you to upgrade to MS Exchange 2013 Server utilizing as much as feasible of your current infrastructure. Progent can also help you to configure MS Exchange 2013 Server with Lync 2013, SharePoint Server, and Office or Microsoft 365 for enhanced collaboration and enterprise search capabilities. Find out how Progent's Microsoft Exchange 2013 Server upgrade consulting experts can ensure that you upgrade efficiently to MS Exchange Server 2013 for on-premises, cloud, or hybrid environments.
MS Exchange Server 2010 Migration Support Services
Progent can provide expert help for each phase of your Microsoft Exchange 2010 migration with services that include outsourced or co-sourced project management services, site analysis, project design and documentation, specification of all new software and hardware needed, recommended vendor sourcing, system verification at client site or at Progent's test facility, setting up temporary coexistence of Microsoft Exchange Server 2010 and Exchange 2003 or 2007, implementation the production system, decommissioning the old servers, and webinar training for customer's support group and users. Find out more about how Progent's Microsoft Exchange Server 2010 Migration Services can assist your business to upgrade affordably and productively from your legacy Exchange system to Microsoft Exchange 2010
Spam Filtering, Data Leakage Protection plus Email Content Filtering and Cloud-based Email Encryption ProSight Email Guard is Progent's spam filtering, data leakage protection and email encryption solution that uses the technology of top data security vendors to provide web-based control and comprehensive protection for your inbound and outbound email. The hybrid structure of Email Guard managed service integrates a Cloud Protection Layer with a local security gateway device to offer advanced protection against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-borne malware. The cloud filter acts as a preliminary barricade and keeps the vast majority of unwanted email from reaching your network firewall. This reduces your exposure to inbound threats and conserves network bandwidth and storage. Email Guard's on-premises gateway appliance provides a further level of analysis for inbound email. For outgoing email, the onsite gateway offers AV and anti-spam protection, policy-based Data Loss Prevention, and encryption. The on-premises security gateway can also help Microsoft Exchange Server to track and safeguard internal email that stays within your security perimeter. Learn more about Progent's ProSight Email Guard Spam Filtering, Virus Blocking, Content Filtering and Data Leakage Protection.
Migration Support for Microsoft Teams and Microsoft Skype for Business Server
Progent's Microsoft Teams experts and Microsoft-certified Skype for Business experts offer remote and on-premises consulting services for organizations of any size to assess the costs/benefits of upgrading to Microsoft Teams or Microsoft Skype for Business from any version of Lync Server or Microsoft Office Communications Server. Progent can help your business to plan a local, cloud or mixed topology; integrate Microsoft Teams or Skype for Business with Microsoft SQL Server, Exchange, SharePoint Server and Microsoft 365; configure high-availability solutions; connect Microsoft Teams or Skype for Business with your PSTN gateway; and integrate other communication systems like Cisco UC and Cisco Video Interop Server (VIS). Progent's certified information security consultants can help you create and verify a security strategy for your Microsoft Teams or Skype for Business solution that is compliant with government and industry requirements.
Get in Touch with Progent for Microsoft Exchange Server Consulting and Troubleshooting
If your Iowa business is looking for Microsoft Exchange Server consulting professional, call Progent at 800-993-9400 or see Contact Progent.
Progent's Microsoft-certified consultants offer online or in-person support to assist businesses of any size to plan, implement, administer, and troubleshoot a backup/restore system built around System Center 2012 Data Protection Manager. Progent's consultants can help you to migrate from earlier releases of SCDPM or from another backup platform, and Progent can optimize your SCDPM 2012 implementation for on premises, cloud-based, or hybrid datacenters. Progent can provide occasional help for fixing particularly challenging problems, or full project management support. Progent's consultants can also help your business to incorporate SCDPM 2012 into a comprehensive disaster recovery strategy.
Progent's team of Microsoft and Cisco Certified consultants average longer than a decade of real-world professional background, at the forefront of IT service, executing a wide variety of technical projects for a large array of clients. Each Progent support professional shares a refined collection of personal best practices which are combined into company-wide best practices standards that Progent teaches its support team. This ensures that you get not only world-class technical capability, but also a support engineer with proven methods for applying technical knowledge to solve real-world IT problems rapidly.
Progent has supported Microsoft Dynamics GP and Great Plains software for over 20 years and Progent has provided integration, customization, education, and debugging services since the platform's original release. Progent offers in-depth support for updating out of date Dynamics GP ERP systems. Progent can assist you to plan, test, and carry out a cost-effective migration from a an outdated version of GP to the newest edition of Dynamics GP.
Nagios and MRTG are powerful, free monitoring tools that run under the Linux OS and can be deployed to analyze UNIX/Linux networks, Windows networks, or mixed-platform networks where Linux and Microsoft Windows coexist. The Nagios monitor allows system support engineers to track system services including SMTP, HTTP, SSH, and NNTP. Multi Router Traffic Grapher allows you to graph the traffic through SNMP network appliances including servers, routers, and switches. Progent's system integration engineers can show you how to use both these tools to tune and troubleshoot your system.
The cluster technology incorporated into the high-end editions of Microsoft Windows Server 2008 is radically redesigned to streamline the installation, configuration, and maintenance of server clusters that offer greater levels of system availability, security, efficiency, and versatility. New or improved capabilities include cluster verification, revamped configuration and installation, unified cluster administration, redesigned cluster infrastructure for increased availability, hardened security and quorum structure, elimination of failure points, greater storage and RAM capacity, and enhancements for geographically dispersed clusters. Progent's clustered server consultants can assist you assess the advantages of failover clusters, design and implement an installation, train your IT staff to manage your failover clusters, provide continuing consulting and support services, and create and test a disaster recovery plan.
Progent provides support expertise for WatchGuard Firewall/VPN security gateways including the WatchGuard Firebox and XTM series of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard professionals can show you how to choose, deploy, and manage a WatchGuard Firewall appliance that fits your security requirements and budget. Progent can assist you to manage outdated WatchGuard firewalls or upgrade efficiently to modern WatchGuard firewall solutions.
Microsoft Forefront TMG 2010 is based on the proven security technologies of Internet Security and Acceleration Server and provides a easily administered Internet gateway that acts as a single-server solution for an array of security functions such as an application layer and network layer firewall, URL monitoring and filtering, antimalware, intrusion protection, reputation services, VPN control, and HTTP/HTTPS inspection. Microsoft Forefront Threat Management Gateway 2010 includes advanced web security logging and reporting capabilities, allows custom reporting generated by SQL Server, works with Active Directory to streamline authentication, and can be operated as a virtual server to lower expenses and enhance availability. Progent's Microsoft-certified consultants can assist your company to plan and execute pilot and production deployments; integrate Microsoft Forefront TMG 2010 with Windows Server 2008 R2, AD, SQL Server, Microsoft Exchange Server, and Microsoft SharePoint; set up Microsoft Forefront Threat Management Gateway to run on a virtual server with Windows Hyper-V; and deliver ongoing support and repair services. Progent's consultants can also assist you to upgrade smoothly to Microsoft Forefront Threat Management Gateway 2010 from any version of ISA Server.
Progent's Ekahau-certified Wi-Fi experts can help your business to plan, install, enhance, manage and troubleshoot a Wi-Fi network optimized for your building. Progent offers online or onsite expertise for Ekahau Pro for predictive Wi-Fi planning and Ekahau Sidekick for onsite RF signal analysis.
Progent's Symantec consultants can help you maintain discontinued Symantec firewall and Symantec VPN products including the Raptor and VelociRaptor family or help you upgrade to current firewall solutions. Progent can also help you create and execute a comprehensive security plan that can include firewall/VPN devices and utilities, managed security and network defense services, server and application monitoring products, and formal policies and processes. Progent has the skill to be your single resource for on-going technical support, administration, training, and security consulting.
Progent's Cisco CCIE-certified network infrastructure experts can provide high-level support for Cisco Unified Communications Manager (previously CallManager). Progent can assist your organization to integrate VoIP phones, create dial plans, configure SIP trunking and PSTN connections, deploy Cisco ISR G2 routers with CUBE support, and deploy UCS server high availability solutions.
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery expert who can assist you to halt the progress of an ongoing ransomware breach. Call 800-462-8800
Progent's UNIX family support services offer small businesses and developers assistance with managing and supporting UNIX, Linux or Solaris systems that coexist with Microsoft-powered networks. Progent can give your business access to UNIX experts, consulting professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This wide range of expertise provides you with a convenient single source to show you how to build and manage a protected and robust cross-platform network and communications infrastructure that supports UNIX and Microsoft coexistence by integrating Windows with popular variants of UNIX such as Apple macOS and OS X, Solaris, IBM AIX, HP-UX (Hewlett Packard UNIX), Berkeley UNIX (BSD), SCO and Silicon Graphics IRIX or major Linux platforms including RedHat Linux, SuSE Linux, Debian GNU/Linux and Mandrake.
Progent's Microsoft-certified SQL Server 2019 consultants can assist your organization to assess the advantages for upgrading to SQL Server 2019 and can deliver fast online or on-premises access to consulting experts in solution design and deployment, software development, SQL Server management, and cybersecurity.
Award Winning Exchange Server 2016 Consulting Services Firm Polk County Iowa
Lync 2013, rebranded Skype for Business, allows businesses of all sizes to create a centrally managed and protected communications ecosystem that permits the modern Bring-Your-Own-Device computing style with instant messaging, real-time presence, audio/video and web meetings with application sharing, as well as IP and PSTN calling across a wide range of stationary PCs and mobile clients. Progent's Microsoft-certified Lync Server 2013 experts and network architects can assist you to evaluate the business benefits of Lync 2013, design an in-house, cloud-based (via Lync Online) or mixed topology suitable for your current and future goals, implement Lync Server 2013 so as to speed up your return on investment, and provide custom webinar and on-premises training to your management team and end users. Progent offers expertise in key components of a Lync Server 2013 deployment that include Microsoft Windows Server, SQL Server Express and Exchange Server, and Progent can assist you to combine Lync Server 2013 with key Microsoft 365 applications such as Outlook and PowerPoint.
Progent's Help Desk Call Center outsourcing and co-sourcing services enable companies to reduce costs, increase output, and adjust immediately to fast-changing economic environments.
Progent can provide online and onsite expertise to assist your organization with any facet of BI reporting ranging from troubleshooting or enhancing reports to planning and implementing an advanced business intelligence environment. Progent's management reporting experts can help your company to maintain your existing BI system, assist you to migrate reports from a legacy reporting product to a current solution, and deliver custom remote mentoring to meet your specific needs. Progent's business reporting consultants can provide expertise in the leading BI reporting and visualization tools such as Microsoft's SQL Server business intelligence stack (Integration Services, Analysis Services, and Reporting Services), Management Reporter/FRx, Microsoft Access, Crystal Reports, Microsoft Power BI, Excel business analytics tools such as Power Pivot, Power Query and Power View, Report Designer and Report Builder.
ProSight Data Protection Services ECHO provide small and medium-sized organizations a low cost and fully managed service for reliable backup/disaster recovery. Available at a fixed monthly rate, ProSight Data Protection Services automates and monitors your backup activities and enables rapid restoration of critical files, applications and virtual machines that have become unavailable or corrupted as a result of component breakdowns, software glitches, disasters, human error, or malware attacks such as ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, applications, system images, plus Microsoft Hyper-V and VMware virtual machine images. Important data can be protected on the cloud, to a local storage device, or to both. Progent's BDR consultants can deliver advanced expertise to configure ProSight DPS to to comply with government and industry regulatory requirements such as HIPAA, FINRA, PCI and Safe Harbor and, whenever necessary, can help you to recover your business-critical data.
Progent's remote access and wireless synchronization specialists can assist your business to design and deploy connectivity solutions for remote desktops, laptops, and smartphones so they integrate tightly with your IT network, enabling you to optimize the efficiency of your off-site workers.
Medium-size companies can get all the benefits of Microsoft Operations Manager 2007 and have quick access to Progent's Microsoft and Cisco Premier Certified network consulting professionals. With Progent's economically priced IT service programs, mid-size organizations can select a basic co-sourcing package built around Microsoft System Center Operations Manager with network monitoring, automated alerts, comprehensive system analysis, Help Desk support, and remote service. For companies with mission-critical applications who need high availability networking, Progent can provide a complete 24x7 outsourcing solution. Progent supports System Center Operations Manager 2007 to provide medium-size business information systems enterprise-class reliability, protection and performance.
Progent can help businesses of any size to adhere to leading practices to configure SCVMM 2012 hosts, fabric, storage systems, and library resources; plan, integrate, and manage private clouds, VMs, and services in SCVMM 2012; and combine SCVMM with System Center 2012 Operations Manager for enterprise-class monitoring and reporting. Progent can help your company to move from an earlier version of System Center Virtual Machine Manager or from a third-party virtualization management platform, and Progent can assist you to optimize and repair your current SCVMM ecosystem so you realize maximum business value.
Progent's IT outsourcing packages provide economical network support for small businesses. Whether it involves planning network infrastructure, setting up an in-house Help Desk or outsourcing a one, deploying an updated email system, monitoring your network, or creating an on-line business application, outsourcing your network engineering services can reduce expenses and eliminate risks, allowing IT support budgets to grow in a more linear and manageable fashion than is feasible by assembling a large, all-purpose internal IT organization. Progent's Outsourcing White Paper and flyers tell you how Progent can enable you to create a protected and highly available system architecture for your critical business software based on Windows.
Cisco's wireless VoIP phones are hardened Wi-Fi devices intended for professionals who are mobile within campus, warehouse, retail or other venues where management requires portable phones that offer more control, security and ruggedness than is achievable with the BYOD (Bring-Your-Own-Device) mode of mobile communications. Creating solutions with Cisco's wireless VoIP phones typically demands that you set up and optimize many key pieces of your wireless infrastructure including access points, routers, Cisco wireless LAN controllers, and management tools. Progent's Cisco-certified consultants offer remote and on-premises assistance to help you create and maintain a Cisco wireless VoIP phone solution by delivering integration services that range from troubleshooting the configuration of a wireless IP phone or AP to offering project management outsourcing or co-sourcing services for modernizing the Wi-Fi infrastructure of an entire campus.
Progent's experts can provide Apple macOS and OS X users a range of services such as desktop support, Apple macOS and OS X consulting, Mac co-existence with Windows networks, Microsoft Entourage and Exchange Server help, security services, and one-on-one education. Progent can assist clients to migrate to macOS from OS X or other earlier editions of Mac OS X and Progent can offer help with Apple Mac applications. Progent's specialists in Apple technology can also help your business with Apple iPhone integration and Apple iPad synchronization, or migrating to Apple's iCloud services. For computer environments built exclusively on Apple macOS or OS X or for networks with a mix of Mac, Linux and Windows based servers and workstations, Progent's Apple, Cisco, and Microsoft consultants have the experience and depth to handle the complexity of designing, configuring and supporting a network environment that is available, safe, efficient and aligned with your company's objectives.
Progent's Microsoft and Cisco-certified consulting experts can help your organization to determine the benefits of Exchange 2010 for your company and can assist you to design and implement an efficient upgrade to Exchange 2010 from Microsoft Exchange Server 2003 or Exchange 2007 Server that will provide quick ROI by increasing your productivity, lowering the cost of hardware and support, simplifying administration, and consolidating your key communications technologies.
SQL Server 2000 is a rich, web-aware database and data analysis package that opens the door to the rapid creation of a new generation of high-end applications that can provide your company a significant competitive edge. Microsoft SQL Server 2000 provides built-in support for XML and the capability to query across the Internet and beyond the firewall. The knowledge and experience of Progent's certified SQL Server 2000 consultants, with an average of more than over 10 years of background helping with Microsoft integration, assures you success in designing, installing and supporting Microsoft SQL Server applications that are well connected with other applications based on Microsoft's .NET platform.
Citrix offers a powerful line of products that provide advanced manageability, expandability, and performance for server virtualization and for centralized delivery of virtual Windows desktops and Windows applications. For distributing virtualized Windows desktops and applications, Citrix offers XenDesktop and XenApp. For making and managing virtual servers, Citrix has developed XenServer and Essentials. Progent's Citrix-certified engineers can assist you to evaluate the business benefits of Citrix technology and show you how to design, test, implement, troubleshoot, and maintain Citrix solutions.
Progent's Test and Training Lab at the QTS (formerly Herakles) Internet Data Center is available for piloting line-of-business applications, developing cost-effective migration methodologies, assessing and tuning performance, planning or verifying business continuity solutions, resolving compatibility issues, and building training environments for new technologies. For Progent clients who lack adequate in-house resources to configure proper pilot systems, Progent's Test and Training Lab reduces capital outlay and engineering risk and helps keep critical network initiatives on schedule.
Microsoft Systems Management Server 2003 offers added functionality for change and configuration management of Windows-powered networks through SMS Feature Packs. Feature Packs reduce the net operational expense of managing and deploying software by making it simpler to install system images, manage mobile computers, and run management tools. In addition to alerting you about ways to save management costs by deploying Microsoft SMS 2003 Feature Packs, Progent's consulting experts can show you how to plan and implement IT tasks involving processes that Feature Packs are intended to make more efficient. Progent's migration and update services can lower cost and reduce business disruption as you move to new operating systems and applications. Progent's wireless consulting experts can help you define efficient processes and policies to manage handheld computers and intelligent mobile communication devices so your field force stays productive and secure. Progent's CISSP-certified engineers and CISM-certified security experts can help you develop a security plan that incorporates standards, processes and IT products to keep your IT computer system protected.
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The Progent Test and Training Lab located at the QTS Internet Data Center can be used for piloting mission-critical applications, creating cost-effective system upgrade procedures, evaluating and tuning performance, designing or verifying business continuity solutions, mitigating compatibility issues, and building training environments for new products and technologies. For Progent clients who lack adequate internal resources to configure effective pilot systems, the lab reduces capital costs and engineering risk and helps keep vital network projects on schedule.
Microsoft Exchange Server 2013 includes significant enhancements to the functionality of its predecessor Exchange 2010 and introduces powerful innovations as well as a revamped structure. These improvements affect key areas such as ease of administration, availability, security and compliance, cost of ownership, collaboration, expandability, throughput, cross-version interoperability, and productivity. Progent's certified Exchange 2013 consulting experts can assist your organization to evaluate the possible advantages of upgrading to Exchange 2013, create a cost-effective validation and deployment plan, and educate your IT team to manage your Microsoft Exchange 2013 environment. Progent also offers ongoing online consulting and management for Exchange 2013.
Progent's consultants offer budget-friendly online consulting and troubleshooting for Microsoft Windows Server Essentials. Progent can provide comprehensive project management so you can plan and execute a smooth migration from Microsoft Windows Server Essentials to Microsoft 365 and other Microsoft Online applications and services.
Progent's Cisco CCIE-certified Wi-Fi network consultants can provide online or on-premises configuration and debugging support to help your organization to plan, implement, upgrade, tune, manage and troubleshoot Aironet wireless access point deployments of any scale or topology. Progent's Cisco wireless controller experts can also assist you to combine your Wi-Fi environment with your wired network and cloud-hosted resources to build an enterprise connectivity foundation that is simple to manage and scale. Progent also can provide affordable Wi-Fi site surveys to help you to decide the most efficient selection, location and configuration of Aironet wireless access points to work with your unique office design, construction, and expected workloads.
Progent's consultants can help you to design and carry out a smooth migration from on-premises Active Directory to cloud-hosted Microsoft Entra ID (formerly called Azure Actve Directory) or to a hybrid system that uses Microsoft Entra Domain Services and Microsoft Entra Connect to unify identity and access services for both on-premises and cloud resources.
Progent's Duo service plans incorporate Cisco's Duo cloud technology to defend against compromised passwords through the use of two-factor authentication (2FA). Duo enables single-tap identity confirmation with Apple iOS, Android, and other out-of-band devices.
Progent's software experts have worked for 20 years with .NET tools and the Visual Studio development system and can create or modernize .NET apps quickly and at low cost.
Progent's Duo service plans incorporate Cisco's Duo cloud technology to protect against stolen passwords by using two-factor authentication (2FA). Duo enables single-tap identity verification with Apple iOS, Google Android, and other personal devices.
Progent's Microsoft certified consultants offer a range of support services for Dynamics GP. Microsoft Dynamics GP is an accounting and business analysis tool built, like all Microsoft accounting solutions, on the expandable and familiar platform of Microsoft Windows technology. Microsoft Dynamics GP offers a cost-effective solution for managing and integrating accounting, e-commerce, supply chain, manufacturing, project accounting, field service, and HR. Dynamics GP is easy to install and integrate, and with its modular design you are able to license only the functions you currently require, with the ability to add users and increase capabilities in the future. Progent's Dynamics GP/Great Plains support engineers can help you install, configure and manage the latest version of Microsoft Dynamics GP or migrate efficiently from an earlier release.
Progent provides nationwide online help and consulting services for businesses that run networks based on versions of the Linux OS or whose IT systems feature a mix of Linux platforms/Linux and Microsoft Windows technology. Online technical support offers maximum return for your information technology budget by extending client efficiency and limiting the time charged for computer analysis and repair. Advanced remote support tools and experienced technicians and engineers allow Progent to solve the majority of IT problems without wasting time and money by going to your location. In most of cases your IT problems can be dealt with over the phone or through a combination of telephone help and online network analysis. Progent can put you in touch with Cisco CCIE infrastructure engineers and CISM and CISSP certified security specialists to help you with the most difficult system issues.
Progent's proven ransomware recovery consultants can assist you to rebuild a network damaged by a ransomware crypto-worm like Ryuk, Maze, Sodinokibi, DopplePaymer, LockBit or Egregor.
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery expert who can help your business to contain the progress of an ongoing ransomware breach. Call 800-462-8800
Progent offers several basic kinds of Call Center support : Microsoft Help Desk Outsourcing Services, Virtual Helpdesk Services, and Call Center Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of authorized Microsoft and Cisco professionals gives your clients convenient access to a dependable support group with years of experience providing phone support and online repair for networks powered by Microsoft technology. Progent's concentration is on earning the support Call Center a respected image as a solid contributor to company productivity. Progent's goal is to fix rather than simply report problems.
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SQL Server 2000 is a rich, Web-enabled database and data analysis package that opens the door to the fast development of cutting-edge enterprise-class programs that can give your business a significant competitive edge. SQL Server features built-in support for XML and the ability to query across the Internet and beyond the firewall. The knowledge and experience of Progent's Microsoft-certified SQL Server 2000 consultants, averaging more than over 10 years of work helping with Microsoft integration, assures you success in planning, deploying and supporting Microsoft SQL Server solutions that are seamlessly connected with other applications based on Microsoft's .NET platform.
Progent's Technical Response Center offers nationwide extended hours remote troubleshooting for networks powered by Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Certified support experts offer after-hours phone help and remote secure network access to troubleshoot and resolve network problems rapidly and economically. The breadth of technical experience represented by Progent's staff of nationwide support professionals makes it possible to escalate even the toughest problems to appropriate specialists as needed. For critical issues, the Technical Response Center endeavors to answer your call for service within one hour.
Microsoft Systems Management Server offers added functionality for change and configuration management of Windows-powered systems via introducing Feature Packs. Feature Packs reduce the overall operational costs of managing and configuring software by making it simpler to copy system images, control mobile devices, and operate management utilities. In addition to alerting you about techniques to save management expenses by deploying SMS 2003 Feature Packs, Progent's consultants can show you how to plan and perform IT projects that cover areas that Feature Packs are designed to streamline. Progent's adoption and update services can minimize cost and eliminate business disruption as you move to new operating systems and applications. Progent's wireless consulting experts can help you develop efficient procedures and standards to manage handheld computers and smart mobile communication devices so your mobile workforce stays efficient and secure. Progent's CISSP-certified consultants and CISM-certified security experts can show you how to develop a security strategy that incorporates policies, procedures and technologies to keep your IT network safe.
Progent's IT outsourcing support offerings for small companies feature designing 2003 Server, Microsoft .NET Server, and BackOffice systems, coordinating upgrades to Windows XP, Windows 2003 Server, Active Directory, and Microsoft Exchange Server 2003, Help Desk Call Center, online and on-site repair, resolving chronic integration problems, and producing a company-wide security plan. Progent can show you how to enhance network reliability and throughput with zero-downtime configuration, resilient network architecture, and proactive network monitoring. Progent also provides special project assistance for large-scale migrations and can assist with requirements assessment, resource inventory, bill of materials development, vendor selection, procurement logistics, and full documentation. Progent's computer outsourcing service also features training for office productivity software such as Microsoft Office.
Progent's Microsoft-certified ISA Server 2004 consulting experts have extensive backgrounds with Internet Security and Acceleration Server developing ISA Server-based security installations for information systems with multiple sites, mobile users, and line-of-business web applications. Progent's ISA Firewall consultants can assist your small business in designing and implementing an installation of ISA 2000 Server or ISA Server 2004 that supports your network security needs without overly limiting your IT system productivity. Progent's consultants can help you upgrade from Microsoft Proxy Server from Microsoft ISA 2000 to ISA 2004 Enterprise Edition Server, ISA 2004 Standard Edition Server, or any up-to-date versions of Internet Security and Acceleration Server.