To get immediate online assistance with network security issues, companies in Des Moines Iowa can find expert troubleshooting from Progent's certified security professionals. Progent's remote service consultants are ready to offer efficient and low-cost assistance with security problems that are impacting the productivity of your information system. Progent's accredited security engineers are certified to support environments based on Microsoft Windows, Linux, Apple macOS and OS X, Sun Solaris, and popular versions of UNIX. Progent's wide selection of consulting services encompasses firewall expertise, email security, secure network architecture, and business continuity planning. Progent's technical support team has earned the industry's most advanced security certifications including GIAC and Information System Security Architecture Professional.

Progent offers online security support services on a by-the-minute basis without minimum minutes and no extra fees for sign-up or after hours support. By billing per minute and by providing top-level help, Progent's pricing model keeps expenses low and avoids scenarios where quick fixes result in big expenses.

Our Network Has Been Attacked: What Do We Do Now?
Network Security ConsultantsIf you are now experiencing a network security emergency, visit Progent's Emergency Remote Technical Help to see how to get immediate aid. Progent maintains a pool of seasoned cybersecurity experts who offer remote and on-premises assistance that includes containment, mitigation, restoration, forensics, and enhancement of your cybersecurity defense to protect against future attacks.

For organizations that have planned in advance for being hacked, the formal post-attack handling model promoted by GIAC is Progent's approved method of handling a serious security incident.

Introduction to Progent's Security Support Services
Managing network protection plus preparedness for recovering critical information and functions following a security breach requires a continual process that entails an array of technologies and processes. Progent's certified experts can help your business at whatever level in your efforts to guard your information network, ranging from security audits to creating a comprehensive security program. Key technologies supported by Progent's experts include Planning and Implementation, Data Restoration and Security Failure Analysis, and Outsourced Protection from E-mail-Borne Attacks.

Designing and Implementing Secure Networks
Every organization ought to develop a thoroughly thought out security strategy that incorporates both preventive and responsive steps. The pre-attack plan is a collection of steps that helps to reduce security gaps. The post-attack strategy defines activities to help security staff to evaluate the damage resulting from a breach, remediate the damage, document the experience, and revive network activity as soon as feasible. Progent can advise you how to build security into your company operations. Progent can configure auditing utilities, create and build a secure IT infrastructure, and propose procedures and policies that will optimize the safety of your network. Progent's security professionals are available to help you to configure a firewall, deploy secure offsite access to email and information, and install an efficient VPN.

If you are looking for an economical way for jobbing out your security administration, Progent's Round-the-clock Network Support Packages include non-stop online network monitoring and immediate resolution of problems.

Hybrid Cloud Solutions
Progent can assist your company you to design, implement, manage and troubleshoot enterprise hybrid cloud solutions that combine physical and cloud-based infrastructure and that are compliant with regulatory security requirements. (Learn about Progent's Office 365 Exchange Online integration solutions with on-premises Exchange, Azure enterprise hybrid cloud integration, Amazon Web Services enterprise hybrid cloud solutions, and Google Cloud Platform (GCP) planning and integration consulting.)

System Recovery and Security Forensics
Progent has skill in restoring systems and computers that have been compromised, are suspect, or have stopped working following a security breach. Progent can show you how to determine the losses caused by the assault, return your company to ordinary functions, and retrieve data lost as a result of the breach. Progent's certified engineers can also perform a comprehensive forensic analysis by examining event logs and utilizing a variety of advanced assessment techniques. Progent's experience with security problems minimizes your business disruption and permits Progent to suggest efficient measures to avoid or contain future attacks.

Ransomware Cleanup and Recovery Expertise
Progent offers the services of experienced ransomware recovery experts with the knowledge to restore an environment that has suffered an attack by a ransomware virus like Ryuk, WannaCry, NotPetya, or MongoLock. To learn more, visit ransomware cleanup and recovery expertise.

Progent's Fixed-price Managed Services for Information Security
Progent's low-cost ProSight line of outsourced network management services is designed to provide small and mid-size organizations with enterprise-class support and cutting-edge technology for all aspects of information assurance and compliance. ProSight managed services available from Progent include:

ProSight Active Security Monitoring: Next Generation Endpoint Protection and Ransomware Recovery
Progent's ProSight Active Security Monitoring is an endpoint protection (EPP) service that utilizes next generation behavior-based analysis technology to guard endpoint devices and servers and VMs against modern malware attacks like ransomware and file-less exploits, which routinely get by legacy signature-based anti-virus products. ProSight Active Security Monitoring protects local and cloud resources and provides a unified platform to manage the complete threat lifecycle including filtering, infiltration detection, containment, remediation, and forensics. Key features include single-click rollback using Windows Volume Shadow Copy Service (VSS) and automatic network-wide immunization against newly discovered threats. Find out more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware recovery.

ProSight Enhanced Security Protection (ESP): Unified Endpoint Security
Progent's ProSight Enhanced Security Protection managed services deliver ultra-affordable in-depth security for physical servers and virtual machines, desktops, smartphones, and Microsoft Exchange. ProSight ESP uses adaptive security and advanced machine learning for round-the-clock monitoring and reacting to security threats from all attack vectors. ProSight ESP delivers firewall protection, intrusion alerts, device control, and web filtering through cutting-edge tools packaged within a single agent managed from a single control. Progent's security and virtualization consultants can assist you to design and configure a ProSight ESP deployment that meets your organization's unique requirements and that allows you prove compliance with legal and industry information security regulations. Progent will assist you specify and configure policies that ProSight ESP will manage, and Progent will monitor your network and respond to alarms that call for immediate attention. Progent's consultants can also assist your company to set up and verify a backup and restore solution such as ProSight Data Protection Services so you can recover quickly from a potentially disastrous cyber attack like ransomware. Read more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint security and Exchange email filtering.

ProSight Data Protection Services: Managed Backup
ProSight Data Protection Services provide small and mid-sized organizations a low cost end-to-end solution for secure backup/disaster recovery. For a fixed monthly cost, ProSight DPS automates and monitors your backup processes and enables fast recovery of vital files, apps and VMs that have become unavailable or damaged due to hardware failures, software bugs, natural disasters, human error, or malicious attacks such as ransomware. ProSight DPS can help you back up, recover and restore files, folders, apps, system images, as well as Hyper-V and VMware images/. Critical data can be protected on the cloud, to an on-promises storage device, or to both. Progent's BDR specialists can deliver advanced expertise to configure ProSight DPS to be compliant with regulatory standards such as HIPAA, FIRPA, PCI and Safe Harbor and, when needed, can help you to recover your critical data. Learn more about ProSight Data Protection Services Managed Cloud Backup and Recovery.

ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Email Encryption
ProSight Email Guard is Progent's spam and virus filtering service that incorporates the infrastructure of top information security vendors to provide centralized control and comprehensive security for your email traffic. The hybrid structure of Email Guard managed service combines cloud-based filtering with a local security gateway device to offer complete protection against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. The cloud filter serves as a first line of defense and blocks the vast majority of unwanted email from reaching your security perimeter. This reduces your exposure to inbound threats and conserves network bandwidth and storage space. Email Guard's on-premises gateway device provides a further layer of inspection for inbound email. For outbound email, the on-premises security gateway provides anti-virus and anti-spam filtering, DLP, and email encryption. The onsite security gateway can also assist Exchange Server to monitor and safeguard internal email traffic that stays within your corporate firewall. For more details, see ProSight Email Guard spam and content filtering.

ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
With ProSight Virtual Hosting service, a small or mid-size business can have its key servers and apps hosted in a secure fault tolerant data center on a fast virtual machine host set up and maintained by Progent's IT support professionals. With Progent's ProSight Virtual Hosting service model, the customer owns the data, the operating system platforms, and the apps. Because the environment is virtualized, it can be moved easily to an alternate hosting solution without requiring a lengthy and difficult reinstallation process. With ProSight Virtual Hosting, you are not tied a single hosting service. Learn more about ProSight Virtual Hosting services.

ProSight IT Asset Management: Infrastructure Documentation and Password Management
Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to create, update, retrieve and protect information about your IT infrastructure, procedures, applications, and services. You can instantly locate passwords or serial numbers and be warned about upcoming expirations of SSL certificates ,domains or warranties. By updating and organizing your network documentation, you can eliminate as much as 50% of time wasted looking for critical information about your IT network. ProSight IT Asset Management features a common location for holding and collaborating on all documents related to managing your business network such as standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also supports a high level of automation for collecting and relating IT data. Whether youíre making improvements, performing maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the data you require when you need it. Find out more details about ProSight IT Asset Management service.

Special Security Services Offered by Progent
Progent's veteran consultants can provide unique consulting support in vital areas of computer security such as:

Information Risk Audits and Security Compliance Testing
Progent provides expertise with information risk evaluation tools like Microsoft Baseline Security Analyzer and LANguard for conducting a variety of automatic system tests to uncover potential security gaps. Progent has extensive skills with scanning utilities and can help your company to understand assessment results and react efficiently. Progent's certified security consultants also offer web application validation and can conduct thorough assessments of corporate-wide security to determine your organization's compliance with major worldwide security specifications such as FISMA, NIST, and ISO. Also, Progent can assess the effectiveness of your wireless security including stationary wireless equipment as well as mobile handsets. Learn additional information about Progent's Information Risk Evaluation and Security Compliance Assessment.

Cisco Security, PIX and ASA Firewall, Virtual Private Network (VPN), Aironet and Meraki Wi-Fi Consulting
Progent's Cisco Certified Internetwork Experts and Cisco Certified Network Professionals can deliver world-class technical support for Cisco's complete family of protection and VPN products such as PIX 500 Series Firewalls and ASA 5500 Firewalls, the Catalyst FWSM, protected high-speed and IS routers, Aironet wireless access points, Cisco Meraki cloud-managed Wi-Fi APs, and Catalyst switches. Find out more details about Cisco Security, Virtual Private Network (VPN) and Wireless Consulting.

Additional Firewall and Virtual Private Network Solutions
In addition to supporting a wide range of network security technologies available from Microsoft and Cisco, Progent offers organizations of any size top-level consulting for security products from other important firewall and Virtual Private Network (VPN) vendors. Progent's engineers can provide:

Unannounced Intrusion Checking Services
Unannounced intrusion checking is a valuable method for allowing companies to understand how vulnerable their networks are to serious threats by testing how well corporate security procedures and mechanisms hold up against authorized but unannounced penetration efforts launched by veteran security specialists using the latest intrusion methods. Get additional information concerning Progent's Penetration Testing Services.

Certified Information Security Manager (CISM) Security Support Expertise
CISM Consultants for Des Moines IowaCertified Information Security Manager defines the core competencies and worldwide benchmarks of service that IT security professionals are required to achieve. It offers business management the assurance that those who have earned their certification possess the experience and skill to provide effective security management and consulting services. Progent can provide a CISM-certified consultant to help your enterprise in key security areas including information protection governance, vulnerability assessment, data protection program control, and crisis response support.

Find out the details concerning Progent's CISM Security Support Expertise.

Certified Information Systems Security Professionals (CISSP) Security Support Services
CISSP Premier Network Security Engineers for Des Moines IowaProgent's CISSP consultants are cybersecurity engineers who have been awarded CISSP status as a result of verified professional work, extensive study, and formal testing. CISSP qualification indicates mastery of a worldwide standard for IT security. ANSI has granted the CISSP status accreditation in the area of information security under ISO/IEC 17024. Fields of knowledge included under CISSP include security management procedures, security architecture and models, access control systems, applications development security, business processes security, physical security, encryption, telecommunications, network security, and business continuity planning.

Learn more details concerning Progent's Certified Information Systems Security Professionals (CISSP) Support Services.

CISSP-ISSAP Premier Experts for Secure System Infrastructure
CISSP Information Systems Security Architecture Professionals for Des Moines IowaProgent's ISSAP Certified cybersecurity consultants are specialists who have earned ISSAP accreditation after thorough examination and extensive experience. field experience with network security design. ISSAP security experts have in-depth understanding of access management systems and methodologies, phone system and network infrastructure protection, cryptography, requirements analysis, business continuity and disaster recovery, and physical security. Progent's ISSAP-premier security consultants can assist your business with all aspects of architecture security.

Read more information concerning Progent's ISSAP Certified Secure System Infrastructure Consulting Support.

CISSP-ISSEP Certified Cybersecurity Engineering Consultants
CISSP-ISSEP certified Network Security ConsultantsNetwork Security consultants who have earned CISSP-ISSEP (Information Systems Security Engineering Professional) certification have shown their ability to provide enterprises with the expertise expected of a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior security analyst. Progent offers the skills of a certified CISSP-ISSEP network security expert to help your enterprise to utilize modern system security engineering principles and processes in system development, review and evaluate system security designs based on cybersecurity engineering leading practices, produce cohesive system designs that incorporate compliant security mechanisms for all key system functions, develop effective design and configuration strategies to provide operational security, perform comprehensive risk analysis, and propose realistic cybersecurity models that balance your operational requirements with your organization's tolerance for risk.

Find out the details about Progent's CISSP-ISSEP Cybersecurity Engineering Consulting.

Certified Information Systems Auditor Consulting Expertise
CISA Cybersecurity Auditor Experts for Des Moines IowaThe Certified Information Systems Auditor (CISA) credential is an important achievement that signifies expertise in IS security auditing. Accredited by the American National Standards Institute, the CISA credential requires that candidates undergo an exhaustive examination administered by the ISACA international professional group. Progent can provide the expertise of a CISA-Certified security consultant able to help businesses in the fields of information systems audit process, information technology governance, systems and infrastructure lifecycle, IT service delivery, protecting data assets, and business continuity preparedness.

Read additional details concerning Progent's Certified Information Systems Auditor (CISA) Professional Expertise.

CRISC Risk Mitigation Consultants
CRISC IT Risk Experts for Des Moines IowaThe Certified in Risk and Information Systems Control (CRISC) program was initiated by ISACA in 2010 to validate an IT professional's ability to design, deploy, and maintain IS control mechanisms to mitigate network risk. Progent can provide the services of a CRISC-certified engineer to help your company to create and carry out a workplace continuity plan that follows leading practices promoted by CRISC and geared to align with your company's risk appetite, business goals, and budgetary guidelines. Progent's network risk management expertise is complementary to the services available from Progent's CISA-Certified security engineers for impartially auditing your IS control design and also with the expertise of Progent's CISM experts for designing company-wide security policies and procedures.

Read additional information about Progent's CRISC Network Risk Mitigation Services.

GIAC (Global Information Assurance Certification) Professional Expertise
Security Consultants with GIAC (Global Information Assurance Certification) for Des Moines IowaGlobal Information Assurance Certification was founded in 1999 to certify the knowledge of computer security professionals. GIAC's goal is to verify that an accredited security consultant possesses the skills appropriate to deliver support in vital areas of network, data, and application security. GIAC accreditations are recognized by companies and government organizations throughout the world including United States National Security Agency (NSA). Progent can provide the support of certified security engineers for any of the security capabilities covered within GIAC certification topics such as auditing networks, security incident handling, intrusion detection, web-based application security, and SIEM solutions.

Learn more information about Progent's GIAC Information Assurance Expertise.

Depend on Progent for Computer Security Expertise
If your organization is situated in Des Moines Iowa and you need network security support services, telephone Progent at 800-993-9400 or see Contact Progent.

Midwest Contact Information:
Progent offers consulting services and onsite technical support throughout the Mid-West.

Onsite IT Consulting
Progent locations in Midwest

City Address Phone Link
Des Moines 309 Court Avenue, Suite 200
Des Moines, IA 50309
United States
(515) 985-0700 Des Moines Network Support Services
Lincoln 151 N. 8th Street
Lincoln, NE 68508
United States
(402) 817-1222 Lincoln Network Support Services
Omaha 950 S 10th Street
Omaha, NE 68108
United States
(402) 702-0010 Omaha Network Support Services




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    Microsoft Lync Server 2010 supports IM, Real Presence, voice/video conferencing, desktop sharing, and both VoIP and public switched telephone network (PSTN) telephony. Microsoft Lync Server 2010 can extend the functionality of Exchange Server, SharePoint Server and Office desktop or cloud-based Office 365 and streamlines administration through integration with Windows AD. Lync can also cut expenses by doing away with Voice-over-IP equipment and subscription services, PBX gear, or legacy video conferencing solutions. Progent's Microsoft-certified unified communications consultants offer remote and on-premises support to help you to manage and repair your existing Lync 2010 deployment or assess the advantages of upgrading from Lync Server 2010 to Skype for Business, which is the renamed and revamped version of the product. Progent can also help your organization to plan and carry out an efficient Skype for Business upgrade.

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    Exchange Servers and Macintosh computers can work together efficiently. Progent's Mac and Microsoft premier experts can show you how to install Microsoft Entourage and Exchange so your Mac users are able to collaborate with teammates who use Outlook. With Exchange and Entourage for Mac, Exchange and Mac software can coexist, enabling Mac users to get and send messages, search the Exchange global address list, copy addresses, synchronize appointments, and invite people to meetings with your Exchange account. Progent will make sure that your Exchange Server is appropriately configured and that WebDAV and Outlook Web connectivity are working. Progent also offers specialized onsite Entourage education.

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    Cisco's PIX Series firewalls have been discontinued and Cisco may no longer support these devices. Progent continues to offer consulting assistance for Cisco's PIX 500 Series firewalls to help you with maintenance and Progent can in addition help you determine whether to migrate to next generation firewall products available from Cisco. Progent's Cisco-certified experts can help your company plan and carry out a cost-effective migration to Cisco ASA 5500-X firewalls based on industry best practices.

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    Windows Hyper-V 2016 utilizes core technologies first developed for and refined on Azure, one of the world's biggest public clouds. This significantly enhances the suitability of the Windows Server platform to run private cloud and hybrid cloud/on-premises environments by improving data security, uptime, expandability, manageability, dependability and disaster recovery. Progentís Microsoft-certified consulting team can help you to evaluate the benefits of Hyper-V 2016 for your business, configure pilot environments to confirm the ability of Hyper-V 2016 to support your critical applications, plan an efficient network architecture for a cloud-based or hybrid installation, develop and carry out a smooth migration plan, train your IT administration and support staff, and provide as-needed consulting and debugging services to ensure that your Hyper-V 2016 solution gives you maximum business value.

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    Progent's SonicWall firewall consultants can help you deploy, manage, and tune SonicWall firewall appliances including the current SonicWall TZ, NSa and NSsp families of firewalls and the older SonicWall PRO 2040 devices. Progent's CISM and CISA-certified cybersecurity experts can show you how to incorporate SonicWall security gateways into a complete security plan and design security into your business operations.

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    Progentís IT outsourcing packages provide affordable network consulting for small businesses. Whether it involves planning network architecture, creating an internal Help Desk or using an outside one, deploying a new email platform, monitoring your network, or developing a web-based eCommerce application, outsourcing your network technical services can reduce expenses and eliminate uncertainties, allowing network service expenses to grow in a more moderate and controlled manner than is possible by assembling a bulky, all-purpose in-house network support staff. Progentís Outsourcing White Paper and datasheets tell you how Progent can help you create a protected and highly available network architecture for your critical applications powered by Microsoft Windows including Microsoft Office XP, Microsoft Office 2003, and Microsoft Office 2000.

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    Exchange Servers and Macintosh computers can work together efficiently. Progent's Apple and Microsoft premier consultants can show you how to set up Microsoft Entourage and Microsoft Exchange Server so your Mac users are able to work closely with teammates who run Microsoft Outlook. With Exchange and Entourage 2008 or 2004 for Mac, Exchange and Apple Macintosh systems can collaborate, enabling Mac users to receive and transmit email, search the GAL, copy addresses, synchronize calendars, and alert fellow workers to meetings via your Exchange account. Progent will make sure that your Microsoft Server is appropriately set up and that LDAP and Outlook Web Access are working. Progent also offers specialized one-on-one Entourage education.

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    Progent's ProSight Email Guard uses the services and infrastructure of top data security companies to deliver web-based management and world-class security for all your inbound and outbound email. The powerful structure of Email Guard managed service combines a Cloud Protection Layer with a local gateway device to provide advanced protection against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. The cloud filter acts as a preliminary barricade and keeps the vast majority of threats from making it to your security perimeter. This decreases your vulnerability to external threats and saves system bandwidth and storage. Email Guard's onsite security gateway appliance provides a further level of analysis for inbound email. For outbound email, the local gateway offers anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and encryption. The on-premises gateway can also help Microsoft Exchange Server to track and protect internal email traffic that stays inside your corporate firewall.

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    Progent's Microsoft-certified consultants can assist businesses of all sizes to evaluate Windows 10 or to upgrade to Windows 10 from any earlier version of Windows. Online and onsite evaluation and migration services for Microsoft Windows 10 offered by Progent's consultants include ROI estimates, project coordination, application and driver compatibility testing, test lab systems, Hyper-V virtualization architecture, Cloud integration, mobile management, teleworker connectivity, security and compliance, streamlined provisioning and administration, network optimization, Wi-Fi support, business continuity planning, group and personal training for network management personnel and users, and post-migration consulting support.

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    Cisco's security and offsite connection products for small businesses represent a complete line of manageable security products to help safeguard your wired and wireless network infrastructure. Cisco's Virtual Private Network line features switches, firewalls, intrusion detection systems and Virtual Private Network concentrators. Progent's expert staff of consultants includes experienced engineers with Cisco's Certified Internetwork Expert and CCNP qualifications who can assist your company to select Cisco Virtual Private Network, Cisco RADIUS Security, Cisco Aironet and Meraki Wi-Fi APs, and other Cisco security technologies that align best with your company goals.

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    Microsoft System Center 2016 provides major improvements in the management of hybrid cloud environments through advanced support for Windows Server 2016 servers, Windows 10; unified management of heterogeneous environments that include Linux, Hyper-V and VMware vSphere; and better public and private cloud support including closer integration with Microsoft Intune for Apple iPhone and Google Android smartphone management plus native integration with Operations Management Suite for cloud-based analytics. Progent's Microsoft-certified consulting team offers advanced online and on-premises expertise for all components of System Center 2016 including Operations Manager (SCOM), Configuration Manager (SCCM), Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager. Progent can help your business to design and configure a new implementation of Microsoft System Center 2016, extend or optimize your current one, migrate smoothly from an earlier version of System Center, or troubleshoot your System Center solution.

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    Configuration Manager 2016 automates application and device deployment and updating, centralizes security and compliance settings control, inventories network resources, guards against corporate data leakage, performs health monitoring, enables secure self service, and offers a single point of control for managing mixed-OS ecosystems running on-premises, cloud-centric, or hybrid deployment models. Progent's Microsoft-certified Configuration Manager 2016 consultants and Azure cloud specialists can assist you with any aspect of planning, implementing, operating and troubleshooting a System Center 2016 Configuration Manager solution for on-premises, cloud-based, or hybrid networks.

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    Before Progentís MOM-based solution, network issues were approached reactively, once workers were impacted by them. With the benefit of proactive, automated warnings and trend analyses sent by MOM, Progent can now address network issues before they grow to be critical enough to disrupt network availability. Because of Microsoft Operations Manager, Progent can deal with incipient problems before clients know that the problems are there. Progent supports Microsoft Operations Manager 2005 and Microsoft Operations Manager 2000 to deliver small company networks enterprise-class availability, safety and performance.

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    Progent's ProSight Virtual Hosting and Management service offers complete hosting of a small organization's production servers in a solution that gives the maximum level of dependability and expandability and is in addition simple to move to another host. ProSight Virtual Hosting and management options are based on proven virtualization platforms that allow small businesses with multi- platform IT systems to save dramatically on the costs of capital investments, system maintenance, and network management while benefiting from enterprise-class fault tolerance and an unmatched degree of vendor flexibility.

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