Security and Compliance and Information Assurance Consulting
Des Moines Enterprise and Small Business Information Network Systems
To get immediate online help with computer security issues, businesses in Des Moines Iowa have access to expert expertise by contacting Progent's certified security professionals. Progent's remote service staff is ready to offer fast and low-cost help with security problems that are impacting the productivity of your information system. Progent's security consultants are premier to provide help for systems powered by Microsoft Windows, Linux, macOS and OS X, and major versions of UNIX. Progent can deliver world-class guidance for vital cybersecurity and recovery technologies such as AI-based EDR (End Point Protection and Response), MDR (Managed Detection and Response), complete system restoration validation, immutable backup, and off-premises backup. Progent's wide array of consulting services encompasses firewall technology, email security, protected system architecture, and disaster recovery planning. Progent's support team has been awarded the industry's top security credentials including Certified Information Systems Auditor (CISA) and Information System Security Architecture Professional.
Progent offers remote security support services on a per-minute model without minimum minutes and no additional fees for setup or after hours service. By billing by the minute and by delivering top-level support, Progent's pricing model keeps costs low and avoids situations where quick fixes result in big bills.
Ransomware Hot Line: 800-462-8800
Ransomware requires time to steal its way through a network. For this reason, ransomware attacks are commonly unleashed on weekends and late at night, when IT personnel may be slower to recognize a breach and are least able to mount a quick and coordinated response. The more lateral progress ransomware can achieve inside a target's system, the more time it will require to recover core operations and damaged files and the more information can be stolen and posted to the dark web. Progent's Ransomware Hot Line is intended to help you to take the time-critical first phase in responding to a ransomware assault by putting out the fire. Progent's remote ransomware engineers can help you to locate and quarantine breached devices and guard clean resources from being penetrated. If your network has been penetrated by any strain of ransomware, don't panic. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.
Our Network Has Been Attacked: What Can We Do?
If you are currently fighting a security crisis other than ransomware, refer to Progent's Urgent Online Technical Help to find out how to get fast help. Progent has a team of veteran cybersecurity specialists who offer remote and on-premises assistance that includes threat containment, mitigation, recovery, forensics, and hardening of your cybersecurity defense to guard against future attacks.
For organizations that have planned carefully for an attack, the formal post-attack handling model promoted by GIAC (Global Information Assurance Certification) is Progent's recommended method of handling a serious security incident.
Overview of Security Services
Coordinating network protection as well as preparedness for restoring vital information and functions following a security breach requires an on-going program that entails a variety of technologies and processes. Progent's security professionals can help your business at whatever level in your efforts to protect your IT network, from security assessments to designing a comprehensive security program. Some areas covered by Progent's security engineers include Security Planning and Implementation, Information Restoration and Security Failure Analysis, and Managed Protection from Email-Borne Attacks.
Planning and Implementing Secure Networks
Any company ought to have a thoroughly considered security strategy that includes both proactive and reactive steps. The proactive strategy is a set of steps that helps to minimize vulnerabilities. The post-attack plan specifies activities to help security staff to assess the losses resulting from a breach, remediate the damage, record the event, and revive network functions as soon as possible. Progent can advise you how to incorporate protection into your company processes. Progent can configure scanning utilities, define and execute a secure network infrastructure, and propose processes and policies to enhance the safety of your network. Progent's security experts are ready to assist you to configure a firewall, deploy secure offsite access to e-mail and data, and configure an efficient virtual private network.
If you are looking for an economical option for outsourcing your security administration, Progent's 24x7 Network Support Packages include non-stop online system monitoring and fast resolution of emergencies.
Hybrid Cloud Solutions
Progent can help your IT team you to design, implement, administer and troubleshoot enterprise hybrid cloud solutions that include local and cloud hosted resources and that are compliant with government and industry security requirements. (Find out about Progent's Microsoft 365 integration with on-premises Exchange, Microsoft Azure enterprise hybrid cloud integration, Amazon Web Services enterprise hybrid cloud solutions, and Google Cloud planning and integration expertise.)
Data Recovery and Failure Analysis
Progent provides expertise in recovering systems and computers that have been compromised, are quarantined, or have ceased to function following a security breach. Progent can help evaluate the losses resulting from the assault, return your company to ordinary business operations, and retrieve information lost as a result of the breach. Progent's security engineers can also manage a comprehensive failure evaluation by going over event logs and utilizing a variety of proven assessment tools. Progent's background with security issues minimizes your business disruption and allows Progent to recommend effective strategies to prevent or contain new attacks.
Ransomware Cleanup and Restoration Consulting
Progent offers the help of seasoned ransomware recovery experts with the knowledge to rebuild an environment compromised by a ransomware virus like Ryuk, Dharma, NotPetya, or MongoLock. To learn more, visit ransomware removal and recovery consulting.
Work-from-Home (WFH) Security Consulting
Work-from-Home staff members typically utilize their own computers and often operate in a poorly secured physical environment. This multiplies their vulnerability to malware threats and calls for careful configuration of firewalls, anti-malware tools, multi-factor authentication, remote monitoring, extensive user training, and the development of security policies based on leading practices. Progent's veteran group of Work-from-home support experts can assist you to design, deploy and maintain an effective security solution that guards critical IT resources in environments that incorporate at-home workers.
Patch Management Services
Progent's support services for software and firmware patch management offer businesses of all sizes a flexible and affordable alternative for assessing, testing, scheduling, implementing, and documenting software and firmware updates to your dynamic IT network. In addition to optimizing the protection and reliability of your computer network, Progent's software/firmware update management services free up time for your in-house IT team to concentrate on more strategic initiatives and tasks that derive the highest business value from your network. Learn more about Progent's software/firmware update management support services.
Extended Detection and Response (XDR) Powered by SentinelOne
SentinelOne's Singularity portfolio is a subscription-based, cloud-centric cyberthreat defense platform that features AI algorithms and professional services to provide comprehensive endpoint detection and response (Singularity EDR) and extended detection and response (Singularity XDR). SentinelOne's compact agents can be loaded in minutes to guard popular endpoints against modern threats such as ransomware, familiar and new malware, trojans, hacking tools, RAM exploits, malicious scripts, invasive macros, and living-off-the-land attacks. Progent is a SentinelOne Partner and dealer and oversees thousands of endpoints protected by SentinelOne Singularity technology. SentinelOne is invariably the initial endpoint response software deployed by Progent to gain control and visibility of a customer's system at the outset of a ransomware recovery. For additional information, refer to Progent's SentinelOne-powered Extended Detection and Response (XDR) solutions.
Stealth Penetration (PEN) Security Assessment Services
Stealth penetration checking is an important part of any comprehensive IT system security strategy. Progent's security experts can run thorough intrusion checks without the knowledge of your company's internal network support resources. Stealth penetration checking uncovers whether current security defense systems such as intrusion detection warnings and event log analysis are correctly set up and consistently monitored. Progent can provide continuous autonomous penetration testing to define your internal/external attack surface and to detect ways that vulnerabilities, improper configurations, harvested credentials, skipped patches, and ill-advised IT product defaults can be combined by hackers into the multi-vector attacks common to modern versions of ransomware. Learn more about Progent's Stealth Penetration Intrusion Testing Consultants.
Progent's Fixed-price Managed Services for Information Assurance
Progent's value-priced ProSight series of managed services is intended to provide small and mid-size businesses with enterprise-class support and cutting-edge technology for all aspects of information assurance and compliance. Managed services available from Progent include:
ProSight Active Security Monitoring: Next Generation Endpoint Protection and Ransomware Defense
Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection solution that utilizes SentinelOne's cutting edge behavior machine learning technology to guard endpoints as well as physical and virtual servers against new malware assaults like ransomware and file-less exploits, which easily evade legacy signature-based AV tools. ProSight ASM safeguards on-premises and cloud-based resources and provides a unified platform to automate the entire malware attack progression including blocking, detection, mitigation, cleanup, and forensics. Key capabilities include single-click rollback with Windows VSS and real-time network-wide immunization against new attacks. Progent is a SentinelOne Partner. Find out more about Progent's
ProSight Enhanced Security Protection (ESP): Unified Endpoint Security
ProSight Enhanced Security Protection services deliver ultra-affordable multi-layer protection for physical servers and VMs, workstations, smartphones, and Exchange email. ProSight ESP uses contextual security and advanced heuristics for continuously monitoring and responding to cyber assaults from all vectors. ProSight ESP delivers firewall protection, penetration alarms, device control, and web filtering through cutting-edge tools incorporated within a single agent accessible from a single console. Progent's data protection and virtualization experts can assist you to design and implement a ProSight ESP environment that meets your company's unique needs and that helps you demonstrate compliance with legal and industry information security standards. Progent will help you specify and configure security policies that ProSight ESP will enforce, and Progent will monitor your IT environment and respond to alarms that require immediate attention. Progent's consultants can also assist you to set up and test a backup and disaster recovery solution such as ProSight Data Protection Services so you can recover rapidly from a potentially disastrous security attack like ransomware. Learn more about Progent's
ProSight Data Protection Services: Managed Backup and Recovery
Progent has worked with advanced backup/restore product vendors to create ProSight Data Protection Services, a family of offerings that provide backup-as-a-service (BaaS). All ProSight DPS services automate and monitor your backup processes and enable non-disruptive backup and fast recovery of important files, applications, images, and virtual machines. ProSight DPS lets you protect against data loss resulting from hardware failures, natural calamities, fire, cyber attacks like ransomware, human error, ill-intentioned employees, or application bugs. Managed services available in the ProSight Data Protection family include ProSight DPS Altaro VM Backup with immutable cloud storage, ProSight 365 Backup (formerly Altaro Office 365 Backup), ProSight DPS ECHO Backup based on Barracuda dedicated storage, and ProSight DPS MSP360 Hybrid Backup. Your Progent expert can assist you to determine which of these fully managed services are best suited for your IT environment.
ProSight Email Guard: Spam Filtering, Data Leakage Protection and Content Filtering
ProSight Email Guard is Progent's spam filtering and email encryption service that incorporates the technology of top information security companies to provide web-based management and world-class protection for all your inbound and outbound email. The powerful architecture of Email Guard integrates a Cloud Protection Layer with an on-premises gateway appliance to offer complete defense against spam, viruses, Dos Attacks, DHAs, and other email-based threats. Email Guard's cloud filter acts as a first line of defense and blocks the vast majority of threats from reaching your network firewall. This reduces your vulnerability to external attacks and saves network bandwidth and storage. Email Guard's onsite security gateway device provides a further level of analysis for inbound email. For outbound email, the onsite gateway offers anti-virus and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The local gateway can also help Exchange Server to monitor and protect internal email that originates and ends inside your corporate firewall. For more information, visit Email Guard spam and content filtering.
ProSight Duo MFA: Two-factor Authentication Solutions
Progent's Duo authentication managed services incorporate Cisco's Duo technology to protect against stolen passwords through the use of two-factor authentication (2FA). Duo enables single-tap identity verification with Apple iOS, Google Android, and other out-of-band devices. With 2FA, whenever you log into a secured application and give your password you are requested to confirm who you are on a device that only you have and that is accessed using a different network channel. A broad selection of out-of-band devices can be used as this second means of authentication including a smartphone or wearable, a hardware token, a landline phone, etc. You may designate several validation devices. For details about Duo identity authentication services, visit Cisco Duo MFA two-factor authentication (2FA) services for teleworkers.
ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
With ProSight Virtual Hosting service, a small or mid-size organization can have its critical servers and apps hosted in a secure Tier III data center on a high-performance virtual host set up and managed by Progent's network support professionals. With the ProSight Virtual Hosting service model, the customer retains ownership of the data, the OS software, and the applications. Since the system is virtualized, it can be ported immediately to a different hosting solution without a lengthy and technically risky reinstallation process. With ProSight Virtual Hosting, you are not tied a single hosting provider. Find out more details about ProSight Virtual Hosting services.
ProSight IT Asset Management: Network Documentation and Password Management
Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to create, update, retrieve and safeguard information related to your network infrastructure, procedures, applications, and services. You can instantly find passwords or IP addresses and be warned about impending expirations of SSL certificates or domains. By updating and organizing your network documentation, you can save as much as 50% of time spent looking for vital information about your network. ProSight IT Asset Management features a centralized location for storing and sharing all documents required for managing your business network such as standard operating procedures and self-service instructions. ProSight IT Asset Management also offers a high level of automation for collecting and associating IT information. Whether you're making improvements, doing maintenance, or responding to an emergency, ProSight IT Asset Management delivers the information you require the instant you need it. Find out more about ProSight IT Asset Management service.
Specialized Security Services Available from Progent
Progent's veteran engineers can provide unique support in key areas of IT security including:
Security Vulnerability Evaluation and Compliance Testing
Progent provides experience with information risk evaluation software such as Microsoft Baseline Security Analyzer and LANguard for performing a variety of comprehensive system tests to uncover potential security gaps. Progent has extensive skills with testing utilities and can help you to understand assessment reports and respond appropriately. Progent's security consultants also offer web application testing and can conduct thorough assessments of corporate-wide security to assess your company's compliance with key global security standards such as HIPAA, PCI, and ISO 17799. In addition, Progent can assess the strength of your wireless security covering stationary wireless appliances plus mobile devices. Learn additional information about Progent's Security Vulnerability Audits and Security Compliance Assessment.
Cisco Network Security, PIX and ASA Firewall, Virtual Private Network (VPN), Aironet and Meraki Wireless Support
Progent's Cisco Certified Internetwork Experts (CCIEs) and Cisco Certified Network Professionals can provide world-class technical services for Cisco's entire family of security and VPN products such as PIX Series Firewalls and ASA Series Firewalls, the Catalyst Firewall Services Module, protected high-speed and integrated services (IS) routers, Aironet wireless access points and bridges, Meraki cloud-managed access points, and Catalyst switches. Read additional details concerning Cisco Protection, VPN and Wireless Consulting.
Other Firewall and Virtual Private Network (VPN) Consulting Services
In addition to supporting a broad range of network security solutions from Microsoft and Cisco, Progent offers companies of any size top-level support for technologies from other major firewall and Virtual Private Network (VPN) vendors. Progent's consultants can provide:
- Check Point Software Support
- WatchGuard Technologies Inc Engineering Services
- Juniper/NetScreen Integration
- SonicWall Support
- Symantec Help
Certified Information Security Manager identifies the basic skills and international benchmarks of service that computer security managers are required to master. CISM provides executive management the confidence that those who have earned their accreditation have the experience and skill to provide effective security administration and engineering services. Progent can provide a CISM expert to assist your enterprise in key security areas such as data security governance, risk assessment, information security process control, and incident response support.
Learn the details concerning Progent's Certified Information Security Manager (CISM) Security Support Services.
Certified Information Systems Security Professionals (CISSP) Security Support Expertise
Progent's CISSP experts are security engineers who have earned CISSP accreditation as a result of verified experience, rigorous study, and formal testing. CISSP Certification indicates expertise in an international standard for information security. American National Standards Institute has granted the CISSP credential official recognition in the area of IT security under ISO/IEC 17024. Areas of expertise covered under CISSP include cybersecurity administration practices, security design and test systems, access control methodology, applications development security, business processes security, hardware security, encryption, telecommunications, Internet security, and business continuity planning.
Get more details concerning Progent's CISSP Support Expertise.
CISSP-ISSAP Premier Experts for Secure System Infrastructure
Progent's ISSAP Premier security consultants have been awarded ISSAP accreditation as a result of thorough examination and extensive experience. field experience with information security architecture. ISSAP consultants have acquired comprehensive understanding of access management systems and methodologies, phone system and network protection, cryptography, requirements analysis, BCP and disaster recovery, and physical security. Progent's ISSAP-premier security experts can help your company with all phases of architecture security.
Get additional information concerning Progent's ISSAP Accredited Secure Network Infrastructure Consulting Services.
CISSP-ISSEP Certified Security Engineering Consultants
Cybersecurity consultants who have earned CISSP-ISSEP (Information Systems Security Engineering Professional) certification have demonstrated their ability to provide large organizations with the expertise expected of a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior security analyst. Progent can provide the support of a certified CISSP-ISSEP network security expert to help your organization to follow modern system security engineering principles and techniques in system development, review system security designs according to security engineering best practices, produce cohesive system designs that include compliant security features for all critical system functions, define effective design and configuration strategies to deliver operational security, perform comprehensive risk analysis, and recommend practical cybersecurity solutions that balance your operational goals with your company's tolerance for risk.
Find out the details about Progent's CISSP-ISSEP Cybersecurity Engineering Consulting Services.
Certified Information Systems Auditor (CISA) Support Expertise
The Certified Information Systems Auditor accreditation is a recognized achievement that represents expertise in network security auditing. Accredited by the American National Standards Institute, the CISA accreditation requires that consultants undergo an exhaustive examination overseen by the ISACA international professional group. Progent offers the expertise of a CISA-Certified security engineer trained to help businesses in the areas of IS audit services, IT governance, network assets and infrastructure planned useful life, IT service delivery, protecting information resources, and disaster recovery planning.
Read the details concerning Progent's Certified Information Systems Auditor Support Expertise.
CRISC-certified Risk Management Experts
The Certified in Risk and Information Systems Control (CRISC) certification program was established by ISACA to verify an IT professional's skills to plan, deploy, and support IS control mechanisms to reduce network risk. Progent can provide the expertise of a CRISC-certified engineer to assist your company to develop and carry out a workplace continuity strategy based on leading practices identified by CRISC and crafted to align with your company's risk appetite, business objectives, and budgetary guidelines. Progent's network risk management services are a good fit the support available from Progent's CISA-Certified consultants for impartially evaluating your IS control mechanisms and with the services of Progent's CISM consultants for implementing security policies.
Read more information about Progent's CRISC IT Risk Management Consulting.
GIAC Consulting Services
GIAC (Global Information Assurance Certification) was established in 1999 to certify the skill of computer security professionals. GIAC's mission is to verify that a certified professional has the skills appropriate to deliver services in important areas of system, data, and application software security. GIAC accreditations are recognized by companies and institutions throughout the world including United States NSA. Progent can provide the help of certified security engineers for any of the security services covered within GIAC certification programs such as assessing IT infrastructure, incident handling, intrusion detection, web-based application security, and SIEM solutions.
Learn additional information concerning Progent's GIAC Information Assurance Expertise.
Contact Progent for Network Security Help
If your business is located in Des Moines Iowa and you need network security support services, call Progent at
Midwest Contact Information:
Progent offers consulting services and onsite technical support throughout the Mid-West.
| City | Address | Phone | Link |
| Des Moines | 309 Court Avenue, Suite 200 Des Moines, IA 50309 United States |
(515) 985-0700 | Des Moines Network Support Services |
| Lincoln | 151 N. 8th Street Lincoln, NE 68508 United States |
(402) 817-1222 | Lincoln Network Support Services |
| Omaha | 950 S 10th Street Omaha, NE 68108 United States |
(402) 702-0010 | Omaha Network Support Services |
An index of content::
SQL Server 2017 Always On Availability Groups Computer Consulting
SQL Server 2017 R Services Remote Support Services
Progent's certified SQL Server 2017 consultants can assist you to plan and implement a cost-effective migration from your existing SQL Server databases and applications to SQL Server 2017.
Windows Application Management Consulting Services
Citrix Virtual Application Delivery Specialist
Progent's Citrix-certified consultants can help your business to plan, implement, manage, and troubleshoot a virtualized application delivery and management system based on XenApp. Progent's Cisco-certified CCIE network engineers can help you enhance your network for distributing server and client-side applications, and Progent's datacenter management and support experts can assist you to manage and support an off-site datacenter that offers high availability, advanced protection, and rapid disaster recovery.
Peppercon eRIC Consultant
Remote Server Management Cards Professionals
Remote server management cards offer network managers complete control of a server without the need for an on-site visit. Using remote management cards, all console screen data plus keyboard and mouse functionality are transferred to an off-site session to an IT expert who can be located anywhere in the world. Progent's Microsoft and Cisco certified engineers can help you to plan, deploy, and manage a high-availability business network that includes remote management cards and Progent can utilize these remote management cards to provide low-cost off-site technical help. Progent has experience with a variety of remote management cards such as Aten IP9001 remote management cards, American Megatrends MegaRAC remote management cards, Dell remote server management cards, HP Lights-Out remote management cards, and Peppercon remote server management cards.
Offsite BDR Services Computer Consultant
Remote Troubleshooting Cloud Backup Security
ProSight Data Protection Services ECHO offer small and medium-sized organizations an affordable end-to-end solution for reliable backup/disaster recovery. For a low monthly cost, ProSight DPS automates your backup activities and enables fast recovery of critical data, apps and virtual machines that have become unavailable or corrupted due to hardware breakdowns, software glitches, disasters, human mistakes, or malicious attacks like ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, applications, system images, as well as Microsoft Hyper-V and VMware virtual machine images. Critical data can be protected on the cloud, to an on-promises device, or mirrored to both. Progent's BDR consultants can provide advanced support to set up ProSight DPS to to comply with government and industry regulatory standards such as HIPAA, FINRA, PCI and Safe Harbor and, whenever necessary, can assist you to restore your business-critical data.
SCDPM 2012 and Exchange IT Consultants
Data Protection Manager 2012 Help and Support
Progent's Microsoft-certified consultants offer remote or in-person support to assist companies of all sizes to plan, implement, administer, and repair a backup/recovery system based on System Center 2012 Data Protection Manager (SCDPM 2012). Progent can assist you to upgrade from older releases of SCDPM or from another backup/recovery system, and Progent can integrate your SCDPM 2012 implementation for on premises, cloud-based, or hybrid environments. Progent offers occasional support for resolving especially challenging issues, or full project management support. Progent's consultants can also help you to incorporate Data Protection Manager into a comprehensive disaster recovery plan.
Windows Server 2019 Live Migration Remote Consulting
Windows Server 2019 Security and Compliance Support Outsourcing
Progent's certified Windows Server 2019 consultants can help your organization to design and implement a cost-effective migration to Windows Server 2019 using existing system architecture or a cloud-hosted or hybrid model. Microsoft Windows Server 2019 delivers major improvements in scale, performance, ease of management, Hyper-V virtualization, cybersecurity, hybrid on-prem plus cloud deployments, availability, and container support.
Consulting Services 64-bit Computing
64-bit Processing Consult
Progent's Microsoft-expert consultants can assist you to update your application servers and/or workstations from 32 bits to 64 bits. Progent can assist your company to calculate the risks and advantages of migrating to 64-bit processing, plan an efficient migration strategy that reduces operational disruptions, and provide inexpensive, expert remote help to assist you to install 64-bit software and application programs on your current hardware.
Maintenance Microsoft Office
Microsoft Office System Data Recovery
Progent's IT outsourcing services provide budget-friendly network support for small businesses. Whether it includes designing system architecture, creating an in-house Help Desk or outsourcing a one, deploying an updated e-mail platform, monitoring your system, or building an on-line business solution, outsourcing your network engineering services can reduce costs and eliminate uncertainties, permitting network service expenses to grow in a more moderate and controlled manner than is possible by building up a bulky, all-purpose in-house network support staff. Progent's Outsourcing White Paper and flyers explain how Progent can help you build a protected and highly available network foundation for your vital business software powered by Windows.
Meraki MR34 Access Point Online Support
Meraki Outdoor Wi-Fi Access Point Professionals
Progent's Cisco-Meraki Wi-Fi access point consultants can assist your organization to design, configure, manage and debug Cisco's Meraki-based Wi-Fi networks for environments ranging from a branch office to a campus or a multi-site enterprise. Progent can also assist clients to integrate other Cisco appliances for streamlined management.
Microsoft LCS Server Instant Messaging On-site Support
Microsoft LCS Server IM IT Consulting
Microsoft Office Communications Server delivers Instant Messaging and presence in an extensible, enterprise-grade solution offering advanced security, seamless integration with additional Microsoft software, an expandable, industry-standard development platform, and support for regulatory requirements such as HIPAA, Sarbanes-Oxley, and Gramm-Leach-Bliley. Your enterprise can realize cost savings and improved business efficiencies, enhanced worker productivity, and better intellectual property protection with this simple-to-administer, fault-tolerant solution. Successful deployments of Microsoft Office Communications Server call for careful planning and thought prior to installation. Progent's Microsoft-certified consultants can deliver the skill necessary to realize all the benefits of Office Communications Server across your entire corporation.
Hornetsecurity Altaro VM Backup and vSphere Professionals
Altaro VM Backup Encryption Remote Support Services
Altaro VM Backup from Hornetsecurity provides small and mid-size organizations a dependable and affordable platform for backing up and restoring Microsoft Hyper-V and VMware-based virtual machines (VMs). Altaro VM Backup can be used for local, remote, multi-site, and cloud-hosted environments and also enables cost-effective cloud backup to Microsoft Azure storage. Altaro VM Backup defends against ransomware attacks by leveraging Immutable Cloud Storage. This produces tamper-proof backup data that cannot be modified by anyone including root users. Progent is a certified Hornetsecurity/Altaro partner and can provide a wide array of online or on-premises services to help you to plan, install, optimize and debug a comprehensive backup/restore solution powered by Altaro VM Backup. With ProSight Data Protection Services Altaro VM Backup, Progent delivers a managed backup/restore service powered by on Altaro VM Backup technology.
24 Hour Amazon Web Services integration Contract Programming Firm
Cisco Experts Amazon EC2 AMI Design Firm
Progent offers affordable remote support to help businesses to integrate Amazon AWS cloud services including Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon S3, and Glacier. Progent can assist you with every phase of Amazon AWS integration including requirements analysis, readiness assessment, architectural design, testing, deployment, administration, performance tuning, software license management, disaster recovery mechanisms, and security and compliance.
Palo Alto Networks FireWalls Network Security Auditing
Palo Alto Networks VPN Consultant
Progent's Palo Alto Networks firewall experts can help you choose, configure, and manage Palo Alto Networks firewalls to provide a modern cybersecurity ecosystem that spans your data center and cloud assets and guards any user at any location with any device.
Online Troubleshooting Microsoft Exchange 2003 Upgrade
Exchange Server 2003 Technical Support Services
Progent's Microsoft-certified consultants offer technical help and network consulting services for Exchange Server 2003, Microsoft Windows Server 2003, and for the complete family of Microsoft Servers. Progent's migration, integration, administration, and troubleshooting services for Exchange Server 2003 include planning, deployment, documentation, onsite and off-site troubleshooting, Help Desk Call Center support, expert security evaluation, and full-service IT outsourcing.
ProSight VM Hosting Specialists
Private Cloud Hosting for Virtual Data Centers Consultant
Progent's ProSight Virtual Hosting outsourcing offers comprehensive hosting of a small or mid-size organization's servers in a solution that delivers the highest degree of availability and scalability and is also easy to move to another host. ProSight Virtual Hosting and management services are based on proven virtualization techniques that enable small businesses with multi- platform environments to economize significantly on the costs of capital investments, system maintenance, and network administration while achieving world-class reliability and an unmatched level of vendor independence.
Meraki Access Point Security Remote Technical Support
24x7x365 Meraki Cloud Management Computer Engineer
Progent's Cisco Meraki wireless access point consultants offer remote and on-premises support to help organizations of any size to plan, install, manage, upgrade or debug Wi-Fi networks that utilize Cisco Meraki wireless access points. Progent can help your business to configure and support Cisco's Meraki-based wireless infrastructure for sites that range from a telecommuter's home or a remote office all the way to a large campus or a nationwide enterprise. Progent can also assist you to integrate additional Cisco technology including switches, routers and firewalls to build a seamless network infrastructure that provides the same connectivity, responsiveness, security compliance, ease of management and uptime for wired and Wi-Fi clients irrespective of their mobility or device.
24x7 CCNP Certified IP PBX Specialist
Cisco CUBE and SIP Trunks Technical Support
Progent's Cisco CCIE-certified SIP integration consultants can help organizations of any size to plan, deploy, manage, debug and enhance Cisco's SIP (Session Initiation Protocol) connectivity technology and Cisco's CUBE-based IP PSTN trunks and offer cost-effective remote or on-premises support to help businesses to migrate efficiently to a productive communications network that delivers accelerated ROI. Progent's certified Microsoft unified communications consultants can help you to set up interfaces between Cisco's CUBE Session Border Controller and Microsoft's VoIP and IP video platforms such as Skype for Business and Lync Server for connectivity to a SIP PSTN trunk.
Exchange 2007 Edge Server IT Consultants
Expert Microsoft Certified Exchange 2007 Server Engineers
Progent's Microsoft certified consultants can show you how to design and deploy a smooth in-place Microsoft Exchange 2007 upgrade plan that avoids productivity disruption, reduces ongoing support requirements, and makes your Microsoft Exchange 2007 Server easy to manage. For complex multi-server or multi-location migrations, Progent offers the knowledge and experience to complete your move quickly and affordably. Progent's Exchange 2007 help, troubleshooting, and design offerings include assistance with the configuration of third-party add-ons to Microsoft Exchange 2007 Server that are best aligned to your business goals.
Cisco Certified Experts Professional Service Reports
Service Database Online Support Services
Progent uses a sophisticated service reporting system that stores and organizes detailed documentation for all billed support activities. Unlike some independent consultants or small service firms who offer minimal documentation or specifics of services performed, every service provided by Progent is accompanied by comprehensive documentation. Every Progent staff member has use of the support documentation transmitted by each staff member to every customer. The practice of detailing and organizing support records results in more effective support and avoids a variety of typical problems such as when a service customer is effectively held captive to a consultant who won't release the keys to the kingdom.
Full Service Outsourcing Specialists
Professionals Network Support Outsourcing
Progent can deliver in-depth remote consulting for all major technologies common to small business IT networks and allows you to outsource an array of strategic, as-needed support services such as a temporary CIO to provide advanced IT design and negotiating skills, a Call Center for help desk services, proactive remote monitoring, spam and email-borne virus filtering as a managed service, best-practices project management for major initiatives like office moves oroperating system migrations, Cisco-certified consultants for building and maintaining fast and reliable infrastructure, certified security engineers to verify information safety and regulatory compliance, disaster recovery specialists to help design business continuity plans, and software developers to create, enhance, or troubleshoot business applications.
24/7 Networking Consultancy Nationwide Support
New Mexico Network Consultation
Progent's Technical Response Center (TRC) offers nationwide extended hours remote assistance for computer systems powered by Windows and Cisco technology. Progent's Microsoft and Cisco-Premier service professionals provide after-hours telephone help and online secure computer connection to isolate and repair network problems quickly and economically. The scope of technical experience represented by Progent's team of country-wide service professionals allows Progent to escalate even the toughest network issues to competent experts as required. For critical issues, the TRC tries to answer your call for support in less than one hour.
Microsoft Dynamics Business Central Support and Help
Microsoft Dynamics Business Central Support and Setup
Dynamics Business Central (previously, formerly} branded Microsoft Dynamics NAV and Navision) provides SMBs a unified platform for financials, inventory control, operations control, capacity planning, procurement, sales and marketing, supply chain management, and advanced analytics. Progent's Dynamics 365 Business Central/NAV consultants can assist company to maintain your legacy Dynamics NAV environment or upgrade smoothly to a cloud-based, local, or hybrid deployment model.
Reports Amazon MWS
Microsoft Certified Integration Amazon MWS integration training
Amazon Marketplace Web Service is a collection of APIs that enables Amazon sellers to improve the efficiency of their business processes by automating key sales functions such as listings, orders, shipments, fulfillment, and reports. By leveraging Amazon's vast online ecosystem and automating their sales, vendors can broaden their reach, lower their cost of sales, accelerate response time to customers, and add to their profits. Progent's Amazon Marketplace Web Service consultants can collaborate with your development staff and provide programming, workflow integration, project management support, and mentoring to help you shorten development time and expedite your ROI.
Remote Access Computer Consultants
VPN Support
Cisco's security and remote access technology for small to mid-size companies offer a full range of manageable protection hardware and software to help safeguard your entire network infrastructure. Cisco's Virtual Private Network line includes switches, firewalls, and Virtual Private Network access concentrators. Progent's professional staff of consultants includes field-proven engineers with Cisco's Certified Internetwork Expert (CCIE) and Cisco Certified Network Professional qualifications who can assist your organization to select Cisco Virtual Private Network, Cisco RADIUS Security, and other Cisco security technologies that align most closely with your corporate goals.
Microsoft 365 Power BI Integration Support and Setup
24-Hour Microsoft 365 Management Professionals
Progent can assist you to understand the wealth of subscription plans available with Microsoft 365, formerly called Office 365, and configure your information network with Microsoft 365 so you derive maximum business value. Progent supports cross-vendor environments that incorporate Windows, macOS or OS X, and Linux software. Progent can also help you to create and manage hybrid solutions that seamlessly integrate local and cloud-based products and services.
Professional ransomware cryptoworm recovery
ransomware removal and file recovery Services
Progent's ransomware experts can help you to assess your ransomware vulnerability, monitor and protect your IT environment, assist with negotiating a settlement with a hacker, and restore an information system victimized by a ransomware variant such as Ryuk, Maze, Sodinokibi, DopplePaymer, Snatch or Nephilim.
Short Term Staff Augmentation Support and Integration
On Demand IT Staffing Consulting
Progent's temporary staff augmentation services enable organizations to respond to sudden increases in demand for network professionals without incurring the costs and delays that come with vetting and hiring experienced technical workers and without increasing your full-time workforce.
Automated Server Monitoring Technical Consultant
ProSight Server and Desktop Management Onsite Technical Support
ProSight LAN Watch is Progent's server and endpoint monitoring service that uses advanced remote monitoring and management technology to keep your IT system running efficiently by checking the state of critical assets that power your network environment. When ProSight LAN Watch uncovers a problem, an alert is transmitted automatically to your designated IT staff and your assigned Progent consultant so any potential issues can be resolved before they can disrupt productivity.
Top Ranked CISM Certified Security Management Specialists
Professionals Security Management
Progent can provide the services of CISM Certified security professionals. The Certified Information Security Manager (CISM) committee defines the basic competencies and global standards of skill that information security professionals are required to learn. It provides executive management the confidence that those who have earned their CISM certification have the experience and capability to provide effective security management and consulting services.
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