To get immediate online help with computer security issues, businesses in Des Moines Iowa have access to expert expertise by contacting Progent's certified security professionals. Progent's remote service staff is ready to offer fast and low-cost help with security problems that are impacting the productivity of your information system. Progent's security consultants are premier to provide help for systems powered by Microsoft Windows, Linux, macOS and OS X, and major versions of UNIX. Progent can deliver world-class guidance for vital cybersecurity and recovery technologies such as AI-based EDR (End Point Protection and Response), MDR (Managed Detection and Response), complete system restoration validation, immutable backup, and off-premises backup. Progent's wide array of consulting services encompasses firewall technology, email security, protected system architecture, and disaster recovery planning. Progent's support team has been awarded the industry's top security credentials including Certified Information Systems Auditor (CISA) and Information System Security Architecture Professional.
Progent offers remote security support services on a per-minute model without minimum minutes and no additional fees for setup or after hours service. By billing by the minute and by delivering top-level support, Progent's pricing model keeps costs low and avoids situations where quick fixes result in big bills.
Ransomware Hot Line: 800-462-8800
Ransomware requires time to steal its way through a network. For this reason, ransomware attacks are commonly unleashed on weekends and late at night, when IT personnel may be slower to recognize a breach and are least able to mount a quick and coordinated response. The more lateral progress ransomware can achieve inside a target's system, the more time it will require to recover core operations and damaged files and the more information can be stolen and posted to the dark web. Progent's Ransomware Hot Line is intended to help you to take the time-critical first phase in responding to a ransomware assault by putting out the fire. Progent's remote ransomware engineers can help you to locate and quarantine breached devices and guard clean resources from being penetrated. If your network has been penetrated by any strain of ransomware, don't panic. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.
Our Network Has Been Attacked: What Can We Do?
If you are currently fighting a security crisis other than ransomware, refer to Progent's Urgent Online Technical Help to find out how to get fast help. Progent has a team of veteran cybersecurity specialists who offer remote and on-premises assistance that includes threat containment, mitigation, recovery, forensics, and hardening of your cybersecurity defense to guard against future attacks.
For organizations that have planned carefully for an attack, the formal post-attack handling model promoted by GIAC (Global Information Assurance Certification) is Progent's recommended method of handling a serious security incident.
Overview of Security Services
Coordinating network protection as well as preparedness for restoring vital information and functions following a security breach requires an on-going program that entails a variety of technologies and processes. Progent's security professionals can help your business at whatever level in your efforts to protect your IT network, from security assessments to designing a comprehensive security program. Some areas covered by Progent's security engineers include Security Planning and Implementation, Information Restoration and Security Failure Analysis, and Managed Protection from Email-Borne Attacks.
Planning and Implementing Secure Networks
Any company ought to have a thoroughly considered security strategy that includes both proactive and reactive steps. The proactive strategy is a set of steps that helps to minimize vulnerabilities. The post-attack plan specifies activities to help security staff to assess the losses resulting from a breach, remediate the damage, record the event, and revive network functions as soon as possible. Progent can advise you how to incorporate protection into your company processes. Progent can configure scanning utilities, define and execute a secure network infrastructure, and propose processes and policies to enhance the safety of your network. Progent's security experts are ready to assist you to configure a firewall, deploy secure offsite access to e-mail and data, and configure an efficient virtual private network.
If you are looking for an economical option for outsourcing your security administration, Progent's 24x7 Network Support Packages include non-stop online system monitoring and fast resolution of emergencies.
Hybrid Cloud Solutions
Progent can help your IT team you to design, implement, administer and troubleshoot enterprise hybrid cloud solutions that include local and cloud hosted resources and that are compliant with government and industry security requirements. (Find out about Progent's Microsoft 365 integration with on-premises Exchange, Microsoft Azure enterprise hybrid cloud integration, Amazon Web Services enterprise hybrid cloud solutions, and Google Cloud planning and integration expertise.)
Data Recovery and Failure Analysis
Progent provides expertise in recovering systems and computers that have been compromised, are quarantined, or have ceased to function following a security breach. Progent can help evaluate the losses resulting from the assault, return your company to ordinary business operations, and retrieve information lost as a result of the breach. Progent's security engineers can also manage a comprehensive failure evaluation by going over event logs and utilizing a variety of proven assessment tools. Progent's background with security issues minimizes your business disruption and allows Progent to recommend effective strategies to prevent or contain new attacks.
Ransomware Cleanup and Restoration Consulting
Progent offers the help of seasoned ransomware recovery experts with the knowledge to rebuild an environment compromised by a ransomware virus like Ryuk, Dharma, NotPetya, or MongoLock. To learn more, visit ransomware removal and recovery consulting.
Work-from-Home (WFH) Security Consulting
Work-from-Home staff members typically utilize their own computers and often operate in a poorly secured physical environment. This multiplies their vulnerability to malware threats and calls for careful configuration of firewalls, anti-malware tools, multi-factor authentication, remote monitoring, extensive user training, and the development of security policies based on leading practices. Progent's veteran group of Work-from-home support experts can assist you to design, deploy and maintain an effective security solution that guards critical IT resources in environments that incorporate at-home workers.
Patch Management Services
Progent's support services for software and firmware patch management offer businesses of all sizes a flexible and affordable alternative for assessing, testing, scheduling, implementing, and documenting software and firmware updates to your dynamic IT network. In addition to optimizing the protection and reliability of your computer network, Progent's software/firmware update management services free up time for your in-house IT team to concentrate on more strategic initiatives and tasks that derive the highest business value from your network. Learn more about Progent's software/firmware update management support services.
Extended Detection and Response (XDR) Powered by SentinelOne
SentinelOne's Singularity portfolio is a subscription-based, cloud-centric cyberthreat defense platform that features AI algorithms and professional services to provide comprehensive endpoint detection and response (Singularity EDR) and extended detection and response (Singularity XDR). SentinelOne's compact agents can be loaded in minutes to guard popular endpoints against modern threats such as ransomware, familiar and new malware, trojans, hacking tools, RAM exploits, malicious scripts, invasive macros, and living-off-the-land attacks. Progent is a SentinelOne Partner and dealer and oversees thousands of endpoints protected by SentinelOne Singularity technology. SentinelOne is invariably the initial endpoint response software deployed by Progent to gain control and visibility of a customer's system at the outset of a ransomware recovery. For additional information, refer to Progent's SentinelOne-powered Extended Detection and Response (XDR) solutions.
Stealth Penetration (PEN) Security Assessment Services
Stealth penetration checking is an important part of any comprehensive IT system security strategy. Progent's security experts can run thorough intrusion checks without the knowledge of your company's internal network support resources. Stealth penetration checking uncovers whether current security defense systems such as intrusion detection warnings and event log analysis are correctly set up and consistently monitored. Progent can provide continuous autonomous penetration testing to define your internal/external attack surface and to detect ways that vulnerabilities, improper configurations, harvested credentials, skipped patches, and ill-advised IT product defaults can be combined by hackers into the multi-vector attacks common to modern versions of ransomware. Learn more about Progent's Stealth Penetration Intrusion Testing Consultants.
Progent's Fixed-price Managed Services for Information Assurance
Progent's value-priced ProSight series of managed services is intended to provide small and mid-size businesses with enterprise-class support and cutting-edge technology for all aspects of information assurance and compliance. Managed services available from Progent include:
ProSight Active Security Monitoring: Next Generation Endpoint Protection and Ransomware Defense
Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection solution that utilizes SentinelOne's cutting edge behavior machine learning technology to guard endpoints as well as physical and virtual servers against new malware assaults like ransomware and file-less exploits, which easily evade legacy signature-based AV tools. ProSight ASM safeguards on-premises and cloud-based resources and provides a unified platform to automate the entire malware attack progression including blocking, detection, mitigation, cleanup, and forensics. Key capabilities include single-click rollback with Windows VSS and real-time network-wide immunization against new attacks. Progent is a SentinelOne Partner. Find out more about Progent's
ProSight Enhanced Security Protection (ESP): Unified Endpoint Security
ProSight Enhanced Security Protection services deliver ultra-affordable multi-layer protection for physical servers and VMs, workstations, smartphones, and Exchange email. ProSight ESP uses contextual security and advanced heuristics for continuously monitoring and responding to cyber assaults from all vectors. ProSight ESP delivers firewall protection, penetration alarms, device control, and web filtering through cutting-edge tools incorporated within a single agent accessible from a single console. Progent's data protection and virtualization experts can assist you to design and implement a ProSight ESP environment that meets your company's unique needs and that helps you demonstrate compliance with legal and industry information security standards. Progent will help you specify and configure security policies that ProSight ESP will enforce, and Progent will monitor your IT environment and respond to alarms that require immediate attention. Progent's consultants can also assist you to set up and test a backup and disaster recovery solution such as ProSight Data Protection Services so you can recover rapidly from a potentially disastrous security attack like ransomware. Learn more about Progent's
ProSight Data Protection Services: Managed Backup and Recovery
Progent has worked with advanced backup/restore product vendors to create ProSight Data Protection Services, a family of offerings that provide backup-as-a-service (BaaS). All ProSight DPS services automate and monitor your backup processes and enable non-disruptive backup and fast recovery of important files, applications, images, and virtual machines. ProSight DPS lets you protect against data loss resulting from hardware failures, natural calamities, fire, cyber attacks like ransomware, human error, ill-intentioned employees, or application bugs. Managed services available in the ProSight Data Protection family include ProSight DPS Altaro VM Backup with immutable cloud storage, ProSight 365 Backup (formerly Altaro Office 365 Backup), ProSight DPS ECHO Backup based on Barracuda dedicated storage, and ProSight DPS MSP360 Hybrid Backup. Your Progent expert can assist you to determine which of these fully managed services are best suited for your IT environment.
ProSight Email Guard: Spam Filtering, Data Leakage Protection and Content Filtering
ProSight Email Guard is Progent's spam filtering and email encryption service that incorporates the technology of top information security companies to provide web-based management and world-class protection for all your inbound and outbound email. The powerful architecture of Email Guard integrates a Cloud Protection Layer with an on-premises gateway appliance to offer complete defense against spam, viruses, Dos Attacks, DHAs, and other email-based threats. Email Guard's cloud filter acts as a first line of defense and blocks the vast majority of threats from reaching your network firewall. This reduces your vulnerability to external attacks and saves network bandwidth and storage. Email Guard's onsite security gateway device provides a further level of analysis for inbound email. For outbound email, the onsite gateway offers anti-virus and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The local gateway can also help Exchange Server to monitor and protect internal email that originates and ends inside your corporate firewall. For more information, visit Email Guard spam and content filtering.
ProSight Duo MFA: Two-factor Authentication Solutions
Progent's Duo authentication managed services incorporate Cisco's Duo technology to protect against stolen passwords through the use of two-factor authentication (2FA). Duo enables single-tap identity verification with Apple iOS, Google Android, and other out-of-band devices. With 2FA, whenever you log into a secured application and give your password you are requested to confirm who you are on a device that only you have and that is accessed using a different network channel. A broad selection of out-of-band devices can be used as this second means of authentication including a smartphone or wearable, a hardware token, a landline phone, etc. You may designate several validation devices. For details about Duo identity authentication services, visit Cisco Duo MFA two-factor authentication (2FA) services for teleworkers.
ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
With ProSight Virtual Hosting service, a small or mid-size organization can have its critical servers and apps hosted in a secure Tier III data center on a high-performance virtual host set up and managed by Progent's network support professionals. With the ProSight Virtual Hosting service model, the customer retains ownership of the data, the OS software, and the applications. Since the system is virtualized, it can be ported immediately to a different hosting solution without a lengthy and technically risky reinstallation process. With ProSight Virtual Hosting, you are not tied a single hosting provider. Find out more details about ProSight Virtual Hosting services.
ProSight IT Asset Management: Network Documentation and Password Management
Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to create, update, retrieve and safeguard information related to your network infrastructure, procedures, applications, and services. You can instantly find passwords or IP addresses and be warned about impending expirations of SSL certificates or domains. By updating and organizing your network documentation, you can save as much as 50% of time spent looking for vital information about your network. ProSight IT Asset Management features a centralized location for storing and sharing all documents required for managing your business network such as standard operating procedures and self-service instructions. ProSight IT Asset Management also offers a high level of automation for collecting and associating IT information. Whether you're making improvements, doing maintenance, or responding to an emergency, ProSight IT Asset Management delivers the information you require the instant you need it. Find out more about ProSight IT Asset Management service.
Specialized Security Services Available from Progent
Progent's veteran engineers can provide unique support in key areas of IT security including:
Security Vulnerability Evaluation and Compliance Testing
Progent provides experience with information risk evaluation software such as Microsoft Baseline Security Analyzer and LANguard for performing a variety of comprehensive system tests to uncover potential security gaps. Progent has extensive skills with testing utilities and can help you to understand assessment reports and respond appropriately. Progent's security consultants also offer web application testing and can conduct thorough assessments of corporate-wide security to assess your company's compliance with key global security standards such as HIPAA, PCI, and ISO 17799. In addition, Progent can assess the strength of your wireless security covering stationary wireless appliances plus mobile devices. Learn additional information about Progent's Security Vulnerability Audits and Security Compliance Assessment.
Cisco Network Security, PIX and ASA Firewall, Virtual Private Network (VPN), Aironet and Meraki Wireless Support
Progent's Cisco Certified Internetwork Experts (CCIEs) and Cisco Certified Network Professionals can provide world-class technical services for Cisco's entire family of security and VPN products such as PIX Series Firewalls and ASA Series Firewalls, the Catalyst Firewall Services Module, protected high-speed and integrated services (IS) routers, Aironet wireless access points and bridges, Meraki cloud-managed access points, and Catalyst switches. Read additional details concerning Cisco Protection, VPN and Wireless Consulting.
Other Firewall and Virtual Private Network (VPN) Consulting Services
In addition to supporting a broad range of network security solutions from Microsoft and Cisco, Progent offers companies of any size top-level support for technologies from other major firewall and Virtual Private Network (VPN) vendors. Progent's consultants can provide:
Learn the details concerning Progent's Certified Information Security Manager (CISM) Security Support Services.
Certified Information Systems Security Professionals (CISSP) Security Support Expertise
Progent's CISSP experts are security engineers who have earned CISSP accreditation as a result of verified experience, rigorous study, and formal testing. CISSP Certification indicates expertise in an international standard for information security. American National Standards Institute has granted the CISSP credential official recognition in the area of IT security under ISO/IEC 17024. Areas of expertise covered under CISSP include cybersecurity administration practices, security design and test systems, access control methodology, applications development security, business processes security, hardware security, encryption, telecommunications, Internet security, and business continuity planning.
Get more details concerning Progent's CISSP Support Expertise.
CISSP-ISSAP Premier Experts for Secure System Infrastructure
Progent's ISSAP Premier security consultants have been awarded ISSAP accreditation as a result of thorough examination and extensive experience. field experience with information security architecture. ISSAP consultants have acquired comprehensive understanding of access management systems and methodologies, phone system and network protection, cryptography, requirements analysis, BCP and disaster recovery, and physical security. Progent's ISSAP-premier security experts can help your company with all phases of architecture security.
Get additional information concerning Progent's ISSAP Accredited Secure Network Infrastructure Consulting Services.
CISSP-ISSEP Certified Security Engineering Consultants
Cybersecurity consultants who have earned CISSP-ISSEP (Information Systems Security Engineering Professional) certification have demonstrated their ability to provide large organizations with the expertise expected of a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior security analyst. Progent can provide the support of a certified CISSP-ISSEP network security expert to help your organization to follow modern system security engineering principles and techniques in system development, review system security designs according to security engineering best practices, produce cohesive system designs that include compliant security features for all critical system functions, define effective design and configuration strategies to deliver operational security, perform comprehensive risk analysis, and recommend practical cybersecurity solutions that balance your operational goals with your company's tolerance for risk.
Find out the details about Progent's CISSP-ISSEP Cybersecurity Engineering Consulting Services.
Certified Information Systems Auditor (CISA) Support Expertise
The Certified Information Systems Auditor accreditation is a recognized achievement that represents expertise in network security auditing. Accredited by the American National Standards Institute, the CISA accreditation requires that consultants undergo an exhaustive examination overseen by the ISACA international professional group. Progent offers the expertise of a CISA-Certified security engineer trained to help businesses in the areas of IS audit services, IT governance, network assets and infrastructure planned useful life, IT service delivery, protecting information resources, and disaster recovery planning.
Read the details concerning Progent's Certified Information Systems Auditor Support Expertise.
CRISC-certified Risk Management Experts
The Certified in Risk and Information Systems Control (CRISC) certification program was established by ISACA to verify an IT professional's skills to plan, deploy, and support IS control mechanisms to reduce network risk. Progent can provide the expertise of a CRISC-certified engineer to assist your company to develop and carry out a workplace continuity strategy based on leading practices identified by CRISC and crafted to align with your company's risk appetite, business objectives, and budgetary guidelines. Progent's network risk management services are a good fit the support available from Progent's CISA-Certified consultants for impartially evaluating your IS control mechanisms and with the services of Progent's CISM consultants for implementing security policies.
Read more information about Progent's CRISC IT Risk Management Consulting.
GIAC Consulting Services
GIAC (Global Information Assurance Certification) was established in 1999 to certify the skill of computer security professionals. GIAC's mission is to verify that a certified professional has the skills appropriate to deliver services in important areas of system, data, and application software security. GIAC accreditations are recognized by companies and institutions throughout the world including United States NSA. Progent can provide the help of certified security engineers for any of the security services covered within GIAC certification programs such as assessing IT infrastructure, incident handling, intrusion detection, web-based application security, and SIEM solutions.
Learn additional information concerning Progent's GIAC Information Assurance Expertise.
Contact Progent for Network Security Help
If your business is located in Des Moines Iowa and you need network security support services, call Progent at
Midwest Contact Information:
Progent offers consulting services and onsite technical support throughout the Mid-West.
City | Address | Phone | Link |
Des Moines | 309 Court Avenue, Suite 200 Des Moines, IA 50309 United States |
(515) 985-0700 | Des Moines Network Support Services |
Lincoln | 151 N. 8th Street Lincoln, NE 68508 United States |
(402) 817-1222 | Lincoln Network Support Services |
Omaha | 950 S 10th Street Omaha, NE 68108 United States |
(402) 702-0010 | Omaha Network Support Services |