Security and Compliance and Information Assurance Consulting
Des Moines Enterprise and Small Business Information Network Environments
To get immediate remote assistance with network security issues, companies in Des Moines Iowa can find world-class troubleshooting from Progent's security professionals. Progent's online service staff is ready to offer effective and economical help with security issues that are impacting the viability of your IT network. Progent's accredited engineers are certified to support systems based on Windows, Linux, macOS and OS X, and major derivatives of UNIX. Progent can deliver world-class help for critical cybersecurity and recovery solutions such as AI-driven EDR (End Point Protection and Response), Managed Detection and Response, complete system restoration validation and testing, immutable backup, and off-site backup. Progent's wide range of consulting services encompasses firewall configuration, email filtering and encryption, secure system design, and business continuity preparedness. Progent's support team has been awarded the world's most advanced security credentials including Certified Information Security Manager and CISSP.
Progent offers remote security assistance on a by-the-minute model without minimum times and without additional fees for sign-up or off-hour service. By charging by the minute and by delivering top-level support, Progent's billing policy keeps expenses under control and avoids situations where simple fixes turn into big expenses.
Ransomware Hot Line: 800-462-8800
Ransomware needs time to steal its way through a network. Because of this, ransomware assaults are typically launched on weekends and at night, when IT personnel may be slower to recognize a penetration and are least able to mount a quick and coordinated response. The more lateral movement ransomware is able to achieve inside a victim's network, the more time it takes to restore core operations and damaged files and the more information can be stolen and posted to the dark web. Progent's Ransomware Hot Line is intended to guide organizations to take the urgent first steps in mitigating a ransomware attack by putting out the fire. Progent's remote ransomware experts can assist you to identify and isolate breached servers and endpoints and guard clean assets from being compromised. If your system has been penetrated by any version of ransomware, don't panic. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.
Our System Has Been Hacked: What Should We Do?
In case your network is now fighting a security emergency other than ransomware, refer to Progent's Urgent Online Computer Support to learn how to receive fast help. Progent has a team of seasoned cybersecurity experts who can provide remote and on-premises support that includes threat containment, mitigation, restoration, forensics, and hardening of your security defense to protect against future attacks.
For businesses who have prepared in advance for being hacked, the step-by-step incident handling procedure promoted by Global Information Assurance Certification is Progent's approved method of handling a major security penetration.
Introduction to Progent's Security Support Services
Managing network security plus preparation for restoring vital information and functions following an attack demands an on-going process involving an array of tools and procedures. Progent's security experts can support your business at whatever level in your attempt to protect your information network, ranging from security assessments to designing a comprehensive security plan. Key technologies supported by Progent's security consultants include Planning and Prevention, Information Restoration and Security Failure Analysis, and Outsourced Filtering of E-mail-Borne Spam and Viruses.
Designing and Building Protected Networks
Every organization should have a thoroughly considered security strategy that includes both preventive and responsive steps. The proactive strategy is a set of precautions that helps to minimize security gaps. The post-attack strategy defines activities to help IT staff to assess the losses caused by a breach, repair the damage, document the event, and revive business functions as quickly as feasible. Progent can advise you how to design protection into your business operations. Progent can configure scanning utilities, define and implement a safe network architecture, and recommend processes and policies that will enhance the safety of your information system. Progent's security professionals are ready to assist you to set up a firewall, deploy safe remote connectivity to e-mail and information, and configure an efficient VPN.
If your company is interested in an affordable way for outsourcing your security administration, Progent's 24x7 Network Support Options include non-stop remote server monitoring and quick response to emergencies.
Hybrid Cloud Solutions
Progent can help your company you to plan, implement, administer and troubleshoot enterprise hybrid cloud solutions that incorporate physical and cloud-based infrastructure and that comply with government security requirements. (Learn about Progent's Microsoft 365 integration solutions with on-premises installations of Exchange, Microsoft Azure enterprise hybrid cloud integration, Amazon Web Services enterprise hybrid cloud solutions, and Google Cloud Platform (GCP) integration expertise.)
Data Recovery and Failure Analysis
Progent has skill in recovering networks and devices that have been compromised, are suspect, or have stopped working because of a security attack. Progent can help determine the losses caused by the breach, return your company to ordinary business operations, and recover data compromised owing to the attack. Progent's security specialists can also manage a comprehensive forensic evaluation by examining event logs and utilizing other advanced assessment tools. Progent's experience with security problems reduces your business disruption and permits Progent to propose effective measures to avoid or mitigate new attacks.
Ransomware Cleanup and Recovery Consulting
Progent can provide the help of proven ransomware recovery consultants with the skills to rebuild an information system damaged by a ransomware virus such as Ryuk, WannaCry, Hermes, or MongoLock. To find out more, visit ransomware cleanup and recovery services.
Work-from-Home Cybersecurity Consulting
Work-from-Home (WFH) staff members commonly utilize their personal devices and often operate in a unsecured physical space. This increases their susceptibility to cyber attacks and requires judicious configuration of firewalls, anti-malware tools, multi-factor authentication, remote monitoring, extensive end-user training, and the creation of security policies built on leading practices. Progent's seasoned roster of at-home workforce solutions experts can help you to design, deploy and maintain a compliant cybersecurity solution that protects vital information assets in networks that include at-home workers as well as hybrid workers.
Software/Firmware Update Management Services
Progent's support services for software and firmware patch management offer businesses of any size a versatile and cost-effective alternative for evaluating, testing, scheduling, implementing, and tracking updates to your dynamic information network. In addition to optimizing the security and reliability of your computer network, Progent's patch management services permit your IT team to focus on line-of-business initiatives and activities that derive maximum business value from your information network. Learn more about Progent's patch management support services.
Extended Detection and Response Powered by SentinelOne
SentinelOne's Singularity portfolio is a subscription-based, cloud-centered cyberthreat defense platform that includes AI software and advanced services to deliver enterprise-class endpoint detection and response (Singularity EDR) and extended detection and response (Singularity XDR). SentinelOne's small-footprint agents can be loaded in minutes to guard popular endpoints against increasingly sophisticated assaults such as ransomware, familiar and brand-new malware, trojans, hacking tools, RAM exploits, script misuse, harmful macros, and living-off-the-land attacks. Progent is a SentinelOne Partner and reseller and manages thousands of endpoints secured by SentinelOne technology. SentinelOne Singularity is always the first EDR response software activated by Progent to gain control and visibility of a client's network in the first stages of a ransomware recovery emergency. For more information, refer to Progent's SentinelOne-powered Extended Detection and Response (XDR) expertise.
Expertise with Horizon3.ai's NodeZero PEN Testing Platform
NodeZero from Horizon3.ai is a leading-edge penetration test (pentest) product family that supports repeated, simultaneous, programmable testing of your network so you can expose, prioritize, remediate, and verify cybersecurity vulnerabilities before malicious hackers can take advantage of them. NodeZero pentests can strategically plant decoys called tripwires such as bogus credentials to find out when your network is currently under attack along high-risk attack vectors. Tripwires provide enough information to make it possible to react promptly with your incident response tools and procedures before an assailant can do serious damage. Progent can provide the skills of a NodeZero Certified Operator (NCO) who can help you to use NodeZero to perform thorough pentests of your perimeter and your internal IT infrastructure in order to evaluate your current security profile. Progent's NodeZero experts can also help you to harden your network security and can assist you to plan and implement a unified cybersecurity strategy that streamlines management and delivers maximum protection for on-premises, multi-cloud, and perimeter IT assets. To learn additional information about Progent's threat assessment services based on on NodeZero's penetration test products, visit Consulting Support for NodeZero's PEN Test Products.
Stealth Penetration (PEN) Security Evaluation Services
Stealth penetration checking is a key part of any comprehensive IT system security strategy. Progent's security experts can perform thorough penetration tests without the awareness of your organization's in-house IT staff. Unannounced penetration testing shows whether current security monitoring tools such as intrusion detection alerts and event log monitoring are correctly set up and actively observed. Progent can provide ongoing autonomous penetration testing to define your internal and external attack surface and to identify ways that exploitable vulnerabilities, improper configurations, harvested credentials, skipped patches, and dangerous product defaults can be chained together by hackers into the multi-vector attacks common to the latest versions of ransomware. Learn more about Progent's Stealth PEN Evaluation Consultants.
Progent's Flat-rate Managed Services for Information Assurance
Progent's value-priced ProSight portfolio of managed services is intended to provide small and mid-size businesses with enterprise-class support and state-of-the-art technology for all facets of information assurance. ProSight managed services offered by Progent include:
ProSight Active Security Monitoring (ASM): Endpoint Protection and Ransomware Recovery
ProSight Active Security Monitoring is an endpoint protection solution that incorporates SentinelOne's next generation behavior-based analysis technology to guard endpoint devices and servers and VMs against modern malware assaults like ransomware and email phishing, which easily evade legacy signature-matching anti-virus products. ProSight ASM protects local and cloud-based resources and provides a unified platform to manage the entire malware attack progression including blocking, infiltration detection, containment, cleanup, and post-attack forensics. Key features include single-click rollback using Windows VSS and real-time network-wide immunization against newly discovered threats. Progent is a SentinelOne Partner. Read more about Progent's
ProSight Enhanced Security Protection (ESP): Unified Physical and Virtual Endpoint Security
ProSight Enhanced Security Protection services offer ultra-affordable in-depth security for physical servers and VMs, workstations, smartphones, and Microsoft Exchange. ProSight ESP uses adaptive security and advanced machine learning for round-the-clock monitoring and reacting to cyber assaults from all vectors. ProSight ESP offers firewall protection, intrusion alarms, endpoint control, and web filtering through cutting-edge tools incorporated within a single agent managed from a unified control. Progent's security and virtualization consultants can help your business to plan and implement a ProSight ESP environment that meets your organization's specific needs and that helps you demonstrate compliance with legal and industry data protection regulations. Progent will help you define and configure policies that ProSight ESP will manage, and Progent will monitor your IT environment and respond to alerts that call for immediate attention. Progent's consultants can also help your company to set up and test a backup and disaster recovery solution like ProSight Data Protection Services (DPS) so you can recover quickly from a destructive security attack such as ransomware. Read more about Progent's
ProSight Data Protection Services: Managed Cloud Backup
Progent has worked with leading backup product companies to create ProSight Data Protection Services (DPS), a portfolio of management offerings that provide backup-as-a-service (BaaS). All ProSight DPS services manage and track your data backup operations and allow non-disruptive backup and fast restoration of important files/folders, apps, images, plus virtual machines. ProSight DPS lets your business protect against data loss resulting from hardware breakdown, natural calamities, fire, malware like ransomware, human mistakes, malicious insiders, or application glitches. Managed services available in the ProSight DPS product line include ProSight DPS Altaro VM Backup with immutable cloud storage, ProSight 365 Backup (formerly Altaro Office 365 Backup), ProSight DPS ECHO Backup using Barracuda purpose-built storage, and ProSight DPS MSP360 Hybrid Backup. Your Progent expert can assist you to determine which of these managed backup services are most appropriate for your network.
ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Content Filtering
ProSight Email Guard is Progent's spam filtering and email encryption service that incorporates the infrastructure of top information security companies to provide web-based management and world-class security for all your inbound and outbound email. The hybrid structure of Email Guard managed service integrates a Cloud Protection Layer with an on-premises gateway device to provide advanced defense against spam, viruses, Dos Attacks, DHAs, and other email-borne malware. Email Guard's cloud filter acts as a preliminary barricade and blocks the vast majority of unwanted email from reaching your security perimeter. This reduces your vulnerability to inbound threats and saves network bandwidth and storage. Email Guard's onsite gateway appliance adds a further layer of analysis for inbound email. For outgoing email, the on-premises gateway provides AV and anti-spam protection, protection against data leaks, and email encryption. The onsite gateway can also help Exchange Server to track and safeguard internal email that originates and ends within your security perimeter. For more details, visit Email Guard spam filtering and data leakage protection.
ProSight Duo MFA: Two-factor Authentication Solutions
Progent's Duo authentication service plans utilize Cisco's Duo cloud technology to defend against compromised passwords through the use of two-factor authentication (2FA). Duo supports single-tap identity confirmation on Apple iOS, Google Android, and other personal devices. With 2FA, whenever you sign into a protected online account and give your password you are requested to confirm who you are on a unit that only you have and that uses a different ("out-of-band") network channel. A broad range of out-of-band devices can be used as this added means of authentication such as an iPhone or Android or wearable, a hardware token, a landline phone, etc. You may designate several verification devices. For more information about ProSight Duo two-factor identity validation services, see Cisco Duo MFA two-factor authentication (2FA) services for teleworkers.
ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
With ProSight Virtual Hosting service, a small business can have its critical servers and apps hosted in a protected fault tolerant data center on a fast virtual machine host configured and maintained by Progent's IT support experts. Under the ProSight Virtual Hosting model, the customer owns the data, the OS software, and the apps. Because the environment is virtualized, it can be ported immediately to an alternate hardware environment without a time-consuming and technically risky reinstallation procedure. With ProSight Virtual Hosting, your business is not locked into one hosting service. Learn more about ProSight Virtual Hosting services.
ProSight IT Asset Management: IT Documentation and Password Management
ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to capture, maintain, retrieve and protect data related to your network infrastructure, processes, business apps, and services. You can quickly locate passwords or IP addresses and be alerted about upcoming expirations of SSL certificates or domains. By cleaning up and organizing your IT documentation, you can eliminate up to 50% of time thrown away searching for critical information about your IT network. ProSight IT Asset Management includes a common location for storing and sharing all documents required for managing your network infrastructure like recommended procedures and self-service instructions. ProSight IT Asset Management also supports advanced automation for gathering and relating IT information. Whether you're making enhancements, performing regular maintenance, or responding to a crisis, ProSight IT Asset Management gets you the data you require the instant you need it. Find out more details about Progent's ProSight IT Asset Management service.
Specialized Security Expertise Offered by Progent
Progent's certified security consultants can provide unique specialized help in vital facets of network security including:
Security Vulnerability Evaluation and Security Compliance Assessment
Progent provides expertise with security evaluation utilities like Microsoft Baseline Security Analyzer and LANguard from GFI for performing a set of comprehensive system tests to uncover possible security problems. Progent has broad skills with these tools and can help your company to understand audit reports and react efficiently. Progent's security engineers also provide web application testing and can conduct expert evaluation of enterprise-wide security to assess your company's compliance with major worldwide security specifications such as FISMA, NIST, and ISO 17799. Also, Progent can assess the strength of your wireless security covering in-place wireless equipment plus portable handsets. Find out additional details about Progent's Security Vulnerability Audits and Security Compliance Assessment.
Cisco Security, PIX and ASA Firewall, Virtual Private Network, Aironet and Meraki Wireless Support
Progent's Cisco Certified Internetwork Experts and Cisco Certified Network Professionals can deliver in-depth consulting services for Cisco's complete range of protection and Virtual Private Network solutions such as PIX 500 Series Firewalls and ASA 5500 Firewalls, the Catalyst Firewall Services Module, secure broadband and integrated services routers, wireless access points, Meraki cloud-managed Wi-Fi access points, and Catalyst switches. Read more information about Cisco Security, Virtual Private Network (VPN) and Aironet Wireless Help.
Additional Firewall and Virtual Private Network Technologies
In addition to being expert in a wide range of network security solutions available from Microsoft and Cisco, Progent can provide organizations of all sizes top-level consulting for solutions from other major firewall and Virtual Private Network vendors. Progent's engineers can provide:
- Palo Alto Networks PA-Series Firewalls Integration
- Check Point Software Technologies Ltd Expertise
- Barracuda CloudGen Firewall Experts
- WatchGuard Technologies Engineering Services
- Juniper Networks Configuration Help
- SonicWall Expertise
- Fortinet FortiGate Firewall Consultants
- Symantec Technical Assistance
Certified Information Security Manager (CISM) defines the core skills and worldwide standards of service that IT security professionals are required to master. CISM provides executive management the assurance that consultants who have earned their certification possess the background and knowledge to provide efficient security administration and consulting support. Progent can offer a CISM expert to assist your enterprise in critical security areas including data protection governance, risk assessment, data protection program management, and crisis response support.
Learn additional details about Progent's Certified Information Security Manager (CISM) Security Support Services.
Certified Information Systems Security Professionals (CISSP) Security Consulting Expertise
Progent's CISSP experts are security specialists who have earned CISSP accreditation as a result of verified experience, extensive study, and formal testing. CISSP Certification indicates expertise in an international standard for information security. ANSI has given the CISSP credential official recognition in the area of information security under ISO/IEC 17024. Fields of knowledge included under CISSP include security administration practices, security architecture and models, connection permission systems, software development security, business processes security, physical security, encryption, telecommunications, Internet security, and disaster recovery planning.
Find out additional details concerning Progent's Certified Information Systems Security Professionals (CISSP) Support Expertise.
CISSP-ISSAP Certified Consultants for Secure System Infrastructure
Progent's ISSAP Certified cybersecurity consultants are specialists who have earned ISSAP certification following thorough examination and extensive hands-on work with information security design. ISSAP security experts have comprehensive understanding of access control systems and techniques, telecommunications and network infrastructure security, cryptography, requirements analysis, business continuity and disaster recovery, and physical security integration. Progent's ISSAP-certified security experts can help your business with all phases of architecture security.
Get additional details concerning Progent's ISSAP Certified Secure IT Architecture Consulting Services.
CISSP-ISSEP Certified Security Engineering Experts
Cybersecurity consultants with CISSP-ISSEP (Information Systems Security Engineering Professional) certification have demonstrated their ability to provide enterprises with the services associated with a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior cybersecurity analyst. Progent can provide the skills of a certified CISSP-ISSEP network security consultant to assist your organization to follow modern system security engineering principles and techniques in system development, review system security designs according to cybersecurity engineering leading practices, produce cohesive system designs that incorporate compliant cybersecurity features for all key system functions, define efficient configuration strategies to deliver protection for operations, perform comprehensive risk analysis, and recommend realistic security models that balance your operational goals with your company's risk tolerance.
Learn the details about Progent's CISSP-ISSEP Network Security Engineering Consulting.
Certified Information Systems Auditor Professional Services
The Certified Information Systems Auditor credential is a globally recognized qualification that signifies mastery in IS security audit and control. Certified by the American National Standards Institute, the CISA credential requires that candidates pass an extensive examination administered by the ISACA international professional group. Progent can provide the services of a CISA-Certified security consultant able to assist companies in the fields of information systems audit process, information technology governance, systems and architecture planned useful life, information technology support, protecting data resources, and disaster recovery planning.
Find out additional information concerning Progent's Certified Information Systems Auditor Professional Expertise.
CRISC IT Risk Mitigation Specialists
The CRISC certification program was established by ISACA to validate an IT professional's ability to plan, deploy, and support information system control mechanisms to reduce network risk. Progent can provide the expertise of a CRISC-certified consultant to assist you to create and carry out a business continuity or disaster recovery plan based on industry best practices identified by CRISC and geared to align with your company's risk appetite, business goals, and budgetary guidelines. Progent's risk management expertise is complementary to the services provided by Progent's CISA-Premier security engineers for impartially evaluating your IT management mechanisms and also with the expertise of Progent's CISM support professionals for designing company-wide security policies and procedures.
Read additional details about Progent's CRISC-certified Network Risk Mitigation Expertise.
GIAC (Global Information Assurance Certification) Professional Expertise
GIAC (Global Information Assurance Certification) was established in 1999 to validate the knowledge of information technology security professionals. GIAC's mission is to verify that an accredited security consultant has the knowledge necessary to provide support in key categories of system, data, and application program security. GIAC certifications are recognized by companies and institutions throughout the world including U.S. National Security Agency (NSA). Progent can provide the assistance of GIAC certified security engineers for any of the security services covered within GIAC certification topics such as assessing IT infrastructure, incident response, intrusion detection, web-based services security, and security information and event management (SIEM) solutions.
Learn additional information about Progent's GIAC Information Assurance Services.
Depend on Progent for Computer Security Help
If your organization is situated in Des Moines Iowa and you want computer security consulting expertise, call Progent at
Midwest Contact Information:
Progent offers consulting services and onsite technical support throughout the Mid-West.
| City | Address | Phone | Link |
| Des Moines | 309 Court Avenue, Suite 200 Des Moines, IA 50309 United States |
(515) 985-0700 | Des Moines Network Support Services |
| Lincoln | 151 N. 8th Street Lincoln, NE 68508 United States |
(402) 817-1222 | Lincoln Network Support Services |
| Omaha | 950 S 10th Street Omaha, NE 68108 United States |
(402) 702-0010 | Omaha Network Support Services |
An index of content::
Catalyst 802.11ax Wireless Engineer
Cisco Experts Catalyst Wi-Fi 6 and Wi-Fi 6E AP Layout Online Technical Support
Progent's Cisco Catalyst 802.11ax Wi-Fi 6 Access Point experts can provide affordable online and onsite support for Catalyst next-generation Wi-Fi 6 wireless APs.
24/7 Specialist ransomware removal and data restore
Specialists ransomware cryptoworm recovery
Progent's experienced ransomware recovery consultants can assist you to restore an IT network damaged by a ransomware virus such as Ryuk, WannaCry, NotPetya, or MongoLock.
Locky ransomware recovery Engineer
Engineers Avaddon ransomware recovery
Progent's proven ransomware recovery consultants can help you to restore an IT network breached by a ransomware attack like Ryuk, Maze, Sodinokibi, Netwalker, Conti or Egregor.
Cisco ASA Configuration Computer Consultant
ASA 5500-X Firewall IT Consultants
The new Cisco ASA 5500-X Family Next-Generation Firewalls with Firepower Services deliver significantly more performance than Cisco's legacy PIX and ASA 5500 firewalls and have superseded the ASA 5500 and PIX 500 firewalls for all new installations. Progent's Cisco-premier CCIE network consultants can help you to maintain your current PIX or Cisco ASA 5500 firewalls or migrate to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also help your company to design, configure, tune, administer and debug firewall environments based on Cisco ASA 5500-X firewalls with Firepower Services.
QTS/Herakles Data Center Consultancy
Consultant Services QTS Sacramento Colocation Center
The QTS (formerly Herakles) Data Center is located in the seismically-stable Natomas neighborhood of Sacramento, CA. If you are now utilizing the QTS data center as a colocation site or if your business is planning on moving your main or offsite backup equipment to Herakles/QTS, Progent can provide a range of affordable services including colocation relocation, system deployment and upgrades, infrastructure optimization, project management, virtualization configuration, remote network monitoring, automated system administration, software programming, disaster recovery/business continuity planning and testing, data security assessment, and the support of the Progent Test Lab.
MetroCluster Management Specialists
NetApp SnapMirror Specialists
NetApp MetroCluster is a disaster recovery platform that uses array-based storage clustering along with replication to deliver rapid, zero data loss disaster recovery between datacenters that are up to 300km apart. Progent's team of seasoned IT consultants can help your business to design, configure, administer, update, test and troubleshoot a disaster recovery solution built around NetApp MetroCluster. Progent can assist you to select a topology for your MetroCluster environment that meets your technical requirements and IT budget. Progent can make sure you adhere to best practices for installing your MetroCluster solution by providing guidance with procedures such as assigning disk pools and shelf IDs, determining aggregate layout, setting up NetApp FlexVol volumes, setting up NetApp Snapshot, installing Cisco and Brocade switches, implementing a tiebreaker, designing a TCP/IP configuration replication network, and testing your MetroCluster DR system to show adherence with information assurance standards and regulatory requirements.
Cisco Consulting Contract Job
Biggest Cisco CCIE Home Based Virtual Office
Progent is seeking to find staff-level, solutions-oriented Microsoft accredited consultants with Microsoft Certified Systems Engineer credentials; Cisco accredited network consultants who have Cisco CCNP or CCIE credentials; security consultants with CISSP or CISM or equivalent security certification; and advanced system architecture experts with a background in mobile solutions, wireless networking, high availability, disaster recovery, data protection, and virtual servers. Progent also is looking for professionals who can work on Progent's team of helpdesk support specialists and off-site troubleshooting experts. Also, We are hiring experienced managers who can perform productively in our fast-paced, virtual office environment.
Work from Home VoIP IT Consultants
Offsite Employees IP Voice Computer Consulting
Progent can help small and mid-size organizations to implement VoIP technology to give their teleworkers the advantage of transparent access to the company phone system.
Consultant Windows Server 2003
Computer Consultants Windows 2003
Progent's Microsoft-certified Windows 2003 Server engineers offer computer help and expert consulting services for the complete line of Microsoft .NET Servers, Windows Server 2003, and Microsoft Windows 2000 Server. Progent's Windows 2003 upgrade, integration, update, and maintenance services include system design, installation, project management, on-premises and remote technical support and troubleshooting, Call Center services, CISM-certified security services, comprehensive outsourcing, and cost-effective co-sourcing.
Outlook Small Office Network Consultant
Small Business IT Outsourcing Company Exchange
Progent's Microsoft-certified consultants have two decades of background providing e-mail and integrated email/telephony solutions for businesses. Progent provides economical Microsoft Exchange Server consulting services to enhance email security and virus protection, achieve fault tolerant email, and implement remote and wireless email access. Progent's Microsoft Exchange consulting and support offerings can aid you in designing and implementing a Microsoft Exchange update or a move from a legacy SMPT system or older Microsoft Exchange software such as Microsoft Exchange 5.5 to Exchange Server 2010.
Support and Help Co-managed Service Desk
Online Consulting Shared Help Desk Ticketing
Progent's Computer Contact Center Outsourcing Services for PC desktop technical support are intended specifically for small organizations who require immediate availability of a Help Desk Service Center with expert telephone support and full escalation capability but who have to work within a limited information technology budget. Important components of Progent's Help Desk Outsourcing Services include: Help Desk Support, Optional Remote Access Support, System Assessment, Problem Escalation, Virtual Help Desk Support, By-the-Minute Billing, and Help Desk Call Center Applications Selection and Deployment.
Remote Ekahau Predictive Wi-Fi Site Design Integration
Ekahau Wi-Fi RF Coverage Maps Consultant Services
Progent's Ekahau-certified Wi-Fi consultants can assist your business to plan, implement, enhance, manage and debug a Wi-Fi network adapted to your building. Progent offers online or on-premises expertise for Ekahau Pro for predictive Wi-Fi design and Ekahau Sidekick for on-premises RF signal measurement.
Small Office Expert
Small Office Support Firm
Progent is a leading innovator in affordably providing enterprise-class IT support to small businesses. Progent's achievement in handling the network support requirements of the historically underserved small business sector is the combined result of key technical and process innovations that have removed a great deal of the conventional costs out of administering IT support, added unprecedented professional expertise into the support system, and dramatically streamlined the solution cycle.
MS SQL Server 2008 Online Technical Support
SQL Server 2008 On-site Support
Progent's Microsoft-Certified SQL consultants can provide an array of services to assist small and midsize businesses to design, configure, administer, and troubleshoot Microsoft SQL 2008 solutions in order to receive the maximum competitive benefit from this advanced RDBM platform. In addition, Progent can provide help with network architecture, enterprise-wide security, and application development to increase the business advantage of your computer investment.
Network Consulting Supplemental Service Desk Cost Savings
Extended Service Desk Economics Consultants
Progent's Help Desk Call Center outsourcing and co-sourcing services help companies to reduce costs and improve productivity.
MSP360 Backup Configuration
On-site Technical Support MSP360 Exchange Mailbox Backup
Progent can assist you to create, deploy and troubleshoot a backup solution built around MSP360 software. MSP360 offers file/folder or image backup/recovery for VMs and physical machines, supports all leading public clouds, and allows you to create a data protection ecosystem with a minimum RTO and a granular Recovery Point Objective (RPO). With ProSight DPS 360 Backup, Progent offers end-to-end monitoring and management of your backup system to protect against data loss caused by user mistakes, computer errors, malicious insiders, and malware assaults like ransomware. To read more, go to ProSight Data Protection Services 360 Backup services.
CISA Certified Security Expert Service Reporting Support Services
Services Documentation Online Support Services
Progent uses an enterprise-class support reporting system that records and formats complete documentation for all delivered support activities. Unlike some independent consultants or small support firms who offer minimal documentation or specifics of tasks performed, every service delivered by Progent is accompanied by comprehensive documentation. Every Progent staff member has use of the service reports transmitted by each consultant to each client. The discipline of detailing and archiving support records allows more efficient service and avoids a slew of common misfortunes such as when a support customer is effectively held captive to a consultant who refuses to let go of vital service information.
Supplemental Service Desk Consultants
Shared Computer Support Help Desk Online Help
Progent's Co-managed Call Center service makes it possible for your business to split the load for Help Desk support seamlessly between your in-house IT staff and Progent's large roster of certified desktop support technicians and matter experts (SMEs). Progent's Co-managed Help Desk service is an advanced service desk solution based on ConnectWise Manage, the top shared PSA platform for managing service requests, ticket lifecycle, ownership, status tracking, and metrics.
SQL Server 2016 Backup Encryption Online Troubleshooting
Online Help SQL Server 2016 Mobile Reports
SQL Server 2016 offers major improvements in speed, capacity, data security, uptime, mobile computing support, plus integrated business intelligence. New features include PolyBase for handling relational and non-relational files in one appliance for data warehousing, Hadoop support, Row-level Security, Mobile Report Publisher, and seamless management of local and cloud-based operations and services. Progent's Microsoft-certified consulting team can provide remote and on-premises support to assist businesses of all sizes to implement, administer or debug any edition of SQL Server 2016. Progent can also assist you to interface SQL Server 2016 with other key Microsoft technologies including Windows Server, Exchange Server 2016, SharePoint Server, Dynamics CRM, Lync or Skype for Business, and System Center Operations Manager (SCOM).
Microsoft System Center 2016 Orchestrator IT Consultants
System Center 2016 and Windows 10 Integration Integration Support
System Center 2016 provides important improvements in the management of hybrid cloud networks through advanced support for Windows Server 2016 servers, Windows 10 clients; unified management of heterogeneous networks that incorporate Linux, Microsoft Hyper-V and VMware; and expanded public and private cloud support such as closer integration with Intune for Apple iPhone and Google Android smartphone management plus built-in integration with Microsoft Operations Management Suite for cloud-based analytics and reporting. Progent's Microsoft-certified consulting staff offers advanced remote and onsite expertise for all elements of System Center 2016 including Operations Manager, Configuration Manager (SCCM), Virtual Machine Manager (SCVMM), Data Protection Manager, Orchestrator, and Service Manager (SCSM). Progent can help organizations of any size to plan and install a new deployment of System Center 2016, expand or tune your current one, migrate smoothly from an earlier version of System Center, or debug your System Center solution.
Network Management Outsourcing Specialist
Small Business Network Management Outsourcing Consultants
Progent's ProSight family of managed IT services are designed to offer organizations who maintain small internal network support teams with low-cost help from enterprise-class management tools and consulting expertise. Advantages of the ProSight catalog of managed services include predictable network maintenance costs, smart automation of routine management tasks, continual adoption of new technology, smooth transition from older systems to modern solutions, improved alignment of computer technology with business objectives, guidance from seasoned IT consultants, and freeing up management to concentrate on business rather than ever-changing computer technology.
County Government Cisco Engineers
City Government Exchange Technology Professional
Progent has extensive experience providing a broad range of online network consulting and urgent troubleshooting services to local governments and school districts throughout the United States. Progent is one of the industry's pioneers in providing advanced remote IT support and has delivered network solutions to organizations in all 50 states. Remote support saves travel expenses and resolves issues faster than onsite support.
24/7 Data Protection Manager 2016 Disaster Recovery Consulting
Data Protection Manager 2016 and Azure Recovery Services Network Consultants
Microsoft System Center 2016 Data Protection Manager (SCDPM 2016) provides near-continuous backup and simplified restore functions for Microsoft networks. SCDPM 2016 delivers application-sensitive protection for critical platforms like Microsoft SQL Server, Exchange and SharePoint, backs up Windows and Linux VMs, supports VMs hosted by Windows Hyper-V and VMware, and can use Microsoft Azure for cloud backup and recovery. Progent's Microsoft-certified consultants can help organizations of any size to plan, deploy, administer, and repair a multi-site backup/recovery solution powered by System Center 2016 Data Protection Manager. Progent can help you to upgrade from a previous version of Data Protection Manager or from an outdated system, and Progent can optimize your SCDPM 2016 environment for on local, colocated, cloud-based or hybrid deployments. Progent can provide online or onsite support and can deliver occasional expertise to help you through technical bottlenecks or provide comprehensive project management or co-management services to make sure you complete your Data Protection Manager 2016 initiative on schedule and on budget.
Enterprise Windows 2019 Network Specialists
Colocation Remote Support Services
For large organizations, Progent can leverage in-house IT staffs by offering extensive background in deploying critical Microsoft and Cisco products. Progent's certified experts can provide Enterprise Active Directory consulting, Exchange Server 2010 integration, SharePoint expertise, and Microsoft SQL Server help. For the national or worldwide businesses with branches, Progent can perform as a seamless nearby supplement of corporate network management. Progent's enterprise support services include company-wide security, online branch office support, network architecture, Sarbox compliance, project planning, and world-class service for multi-site network environments based on Enterprise Windows 2003. Progent can offer on-site engineers and specialists to assist with a campus move or office move, or a network designer to help with setting up or using an Internet Data Center or co-location site.
Network Security Auditing Check Point 5000 Firewalls
Check Point ZoneAlarm Network Security Auditing
Progent's Check Point experts can show you how to choose and deploy Check Point Software Firewall and VPN utilities and hardware based on Check Point Software's technology to offer an affordable and efficient security solution for your information network. Progent can also show you how to integrate other Check Point products such as Check Point ZoneAlarm and Check Point Series 80 appliances with security solutions from other suppliers and offer a single source for on-going technical support, administration, training, and consulting services.
Catalyst 9120AX Access Point Onsite Technical Support
Online Support Services Catalyst 802.11ax AP
Progent's Cisco-certified Catalyst Wi-Fi 6 AP experts offer affordable remote and on-premises help for Catalyst next-generation Wi-Fi 6 wireless access points (WAPs).
Consultant Services Dynamics GP 2015 Azure Entra
Dynamics GP 2015 Workflows Consult
Dynamics GP 2015 R2 features a new design that enhances cloud integration, supports the most popular smart phones and tablets, allows single sign-on with Microsoft Azure Active Directory, and strengthens security and compliance. Microsoft Dynamics 2015 R2 also streamlines management reporting, includes nine new Workflows, extends the Web Client, and adds over 100 improvements to various applications. Progent's Microsoft-certified consultants have the broad technical skills and hands-on experience to resolve the many IT and business challenges associated with upgrading to Microsoft Dynamics GP 2015 R2 and can help you to perform an efficient migration that will maximize the business value of your investment in this mission-critical platform.
ProSight ECHO Hybrid Cloud Data Backup Services Consultant
Technology Professional ProSight DPS ECHO Hybrid Cloud Backup/Recovery
ProSight Data Protection Services ECHO from Progent provide small and medium-sized organizations an affordable and fully managed service for reliable backup/disaster recovery. Available at a fixed monthly rate, ProSight Data Protection Services automates and monitors your backup activities and allows fast recovery of vital data, applications and VMs that have become unavailable or corrupted due to component breakdowns, software glitches, natural disasters, human error, or malware attacks such as ransomware. ProSight DPS can help you back up, recover and restore files, folders, applications, system images, as well as Microsoft Hyper-V and VMware virtual machine images. Critical data can be backed up on the cloud, to a local device, or mirrored to both. Progent's disaster recovery specialists can deliver world-class expertise to set up ProSight DPS to to comply with government and industry regulatory standards like HIPAA, FINRA, PCI and Safe Harbor and, whenever necessary, can assist you to recover your business-critical information.
Network Service Microsoft Exchange and Outlook
EMail Virus Software Consulting Firm
Progent's Microsoft-certified experts have two decades of experience providing electronic messaging and unified telecommunications/email solutions for businesses. Progent offers economical Microsoft Exchange Server support services to enhance email security and virus defense, provide high availability email, and facilitate remote and wireless email connectivity. Progent's Microsoft Exchange help and support offerings can assist you in designing and deploying a Microsoft Exchange update or a move from a legacy SMPT server or outdated Microsoft Exchange product such as Microsoft Exchange 5.5 to Microsoft Exchange Server 2010.
Cisco Telepresence Consulting
Tandberg Video Conferencing Technology Professional
Progent can provide the expertise of a veteran consultant with extensive experience configuring, managing, and upgrading immersive telepresence platforms from leading vendors such as Cisco, TANDBERG, Polycom, LifeSize, and Radvision. Progent's consultants can coordinate with your in-house IT management team, your Internet Service Provider, and your telepresence technology supplier to assist your organization increase the strategic value of your video conferencing solution.
IT Services Dynamics GP Software
Dynamics GP Software Online Support Services
Progent's Microsoft certified experts provide a range of support services for Microsoft Dynamics GP (formerly Great Plains). Microsoft Dynamics GP is an accounting and ERP package based, like all Microsoft financial tools, on the scalable and familiar foundation of Windows technology. Microsoft Dynamics GP provides a cost-effective solution for controlling and integrating accounting, e-commerce, supply chain, manufacturing, project accounting, field service, and HR. Dynamics GP is easy to install and integrate, and with its segmented approach you are able to license only the capability you currently require, with the ability to expand clients and enlarge capabilities when necessary. Progent's Microsoft Dynamics GP support engineers can show you how to install, configure and administer the latest version of Dynamics GP or upgrade efficiently from an earlier version.
Consulting Services Exchange Server 2016 Upgrade
Exchange Server 2016 Upgrade Planning Technology Consulting Services
Progent can help your business in any and all facets of your upgrade to Exchange 2016 such as designing high availability (HA) infrastructure for a local, cloud-based or hybrid environment; server and CAL licensing requirements for Exchange and Windows Server 2012 R2+; moving mailboxes; Hyper-V virtualization design; specifying mass storage requirements for your virtual machines, databases and log files; configuring hardware load balancing (HLB) for fault-tolerant client access services; designing, building and testing Exchange and Windows Servers and DAG groups; setting up collaboration with SharePoint; preparing the firewall; resolving SSL issues; performing client remediation with Office desktop or Microsoft 365; and setting up Outlook on the web (formerly Outlook Web App).
ProSight VM Hosting Consultants
Professional Private Cloud Integration
Progent's ProSight Virtual Hosting and Management service provides comprehensive hosting of a small company's production servers in a solution that delivers the highest level of dependability and expandability and is in addition easy to move to another host. ProSight Virtual Hosting options are built on mature virtualization architectures that allow small companies with multi- platform IT systems to save dramatically on the costs of capital investments, infrastructure maintenance, and network administration while benefiting from enterprise-class reliability and an unmatched degree of vendor flexibility.
SSL management Consultant
Specialist password management
ProSight IT Asset Management is a cloud-based IT documentation management service that allows you to create, update, find and safeguard information about your IT infrastructure, processes, business apps, and services. You can quickly find passwords or IP addresses and be alerted automatically about upcoming expirations of SSL certificates ,domains or warranties. By updating and organizing your IT documentation, you can save up to half of time wasted searching for vital information about your network. ProSight IT Asset Management features a common location for holding and sharing all documents related to managing your network infrastructure such as standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also offers advanced automation for collecting and associating IT data. Whether you're planning enhancements, doing maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the information you require when you need it.
Expert Microsoft Certified Network Consultants Exchange 2000 Server Upgrade
Online Help Microsoft Exchange 2000 Upgrade
Progent is among the most expert network support companies for integrating email and messaging systems powered by Exchange 2000. Progent specializes in helping small and mid-size companies derive the full benefits of Exchange 2000 for typical scenarios including upgrading from Microsoft Exchange 5.5, migration from an ISP-managed or POP3 e-mail environment, and using managed services for your Microsoft Exchange 2000 administration.
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