To get fast online help with network security issues, businesses in Des Moines Iowa have access to world-class troubleshooting from Progent's certified security engineers. Progent's remote support consultants are available to provide fast and affordable assistance with security issues that are impacting the viability of your IT network. Progent's accredited security engineers are certified to support environments based on Microsoft, Linux, Apple macOS and OS X, Sun Solaris, and major derivatives of UNIX. Progent's wide range of services addresses firewall configuration, email security, protected network infrastructure, and disaster recovery preparedness. Progent's technical support team has been awarded the industry's most advanced security credentials including GIAC (Global Information Assurance Certification) and CISSP.

Progent provides remote security help on a per-minute basis with no minimum call duration and without extra fees for setup or off-hour service. By charging by the minute and by delivering top-level help, Progent's billing structure keeps expenses low and eliminates situations where quick solutions turn into big bills.

Our Network Has Been Hacked: What Do We Do?
Network Security Consulting FirmIn case your business is now experiencing a security crisis, visit Progent's Urgent Remote Computer Help to see how to get fast aid. Progent maintains a pool of seasoned cybersecurity experts who can provide remote and onsite assistance that includes containment, mitigation, recovery, forensics, and enhancement of your cybersecurity defense to guard against future exploits.

For businesses that have planned in advance for an attack, the formal post-attack handling model outlined by Global Information Assurance Certification is Progent's preferred method of responding to a serious security penetration.

Overview of Progent's Security Expertise
Managing network protection plus preparedness for recovering critical information and functions following an attack requires an on-going program involving a variety of technologies and processes. Progent's security experts can help your organization at any level in your efforts to protect your IT system, ranging from security audits to creating a complete security strategy. Key areas covered by Progent's security engineers include Planning and Prevention, Information Recovery and Security Forensics, and Outsourced Filtering of Email-Based Attacks.

Designing and Implementing Protected Environments
Every business ought to have a carefully thought out security plan that incorporates both proactive and reactive steps. The pre-attack plan is a collection of precautions that helps to reduce security gaps. The reactive strategy specifies activities to assist IT staff to inventory the damage resulting from a breach, repair the damage, document the event, and restore network activity as quickly as possible. Progent can show you how to incorporate security into your business processes. Progent can set up scanning software, create and implement a safe network architecture, and recommend procedures and policies to optimize the protection of your network. Progent's security professionals are available to assist you to set up a firewall, deploy safe remote access to e-mail and data, and configure an effective virtual private network (VPN).

If your company is looking for an affordable option for outsourcing your security management, Progent's 24x7 Network Support Options include continual remote network monitoring and fast resolution of problems.

Hybrid Cloud Solutions
Progent can assist your IT team you to plan, implement, administer and repair enterprise hybrid cloud solutions that include physical and cloud resources and that are compliant with government data security standards. (Find out about Progent's Microsoft 365 integration with on-premises Exchange deployments, Azure enterprise hybrid cloud integration, Amazon Web Services (AWS) enterprise hybrid cloud solutions, and Google Cloud integration expertise.)

Data Restoration and Failure Analysis
Progent offers skill in restoring systems and servers that have been compromised, are in question, or have ceased to function as a result of a security penetration. Progent can help evaluate the damage caused by the attack, restore ordinary business operations, and recover information compromised as a result of the event. Progent's security specialists can also oversee a thorough failure evaluation by going over activity logs and utilizing a variety of proven assessment techniques. Progent's experience with security issues reduces your off-air time and permits Progent to suggest efficient strategies to avoid or mitigate new assaults.

Ransomware Removal and Restoration Expertise
Progent offers the services of seasoned ransomware recovery consultants with the skills to restore an environment compromised by a ransomware virus like Ryuk, WannaCry, Hermes, or MongoLock. To learn more, see ransomware cleanup and restoration consulting.

Ransomware Hot Line: 800-462-8800
Ransomware requires time to work its way across a network. Because of this, ransomware attacks are typically unleashed on weekends and late at night, when IT staff are likely to be slower to become aware of a breach and are less able to mount a rapid and forceful defense. The more lateral progress ransomware can manage inside a victim's network, the more time it will require to recover core IT services and scrambled files and the more data can be exfiltrated to the dark web. Progent's Ransomware Hot Line is designed to assist you to take the time-critical first phase in responding to a ransomware assault by stopping the bleeding. Progent's online ransomware experts can help businesses to identify and isolate infected servers and endpoints and guard clean assets from being penetrated. If your network has been penetrated by any strain of ransomware, don't panic. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.

Work-from-Home (WFH) Security Solutions
At-home employees commonly utilize their personal devices and usually operate in a unsecured physical area. This multiplies their vulnerability to malware attacks and calls for judicious deployment of firewalls, AV tools, MFA-based identity verification, remote monitoring, thorough user training, and the creation of policies based on leading practices. Progent's veteran roster of Work-from-home solutions experts can help your business to plan, implement and maintain an effective cybersecurity solution that guards critical information resources in environments that include an at-home workforce.

Software/Firmware Update Management Services
Progent's managed services for software and firmware patch management provide businesses of all sizes a flexible and cost-effective solution for evaluating, validating, scheduling, applying, and tracking software and firmware updates to your dynamic information network. In addition to optimizing the security and functionality of your IT environment, Progent's software/firmware update management services allow your IT staff to concentrate on more strategic initiatives and tasks that derive the highest business value from your information network. Read more about Progent's patch management services.

Endpoint Protection and Response (EDR) Based on SentinelOne
SentinelOne's Singularity product line is a subscription-based, cloud-centered threat management platform that includes AI software and advanced services to deliver enterprise-class endpoint detection and response. SentinelOne's small-footprint software agents can be installed in minutes to protect popular endpoints against increasingly sophisticated cyberthreats such as ransomware, known and new malware, trojan viruses, hacking toolkits, RAM exploits, script misuse, destructive macros, and living-off-the-land (LotL) abuse. Progent is a SentinelOne Partner and reseller and manages thousands of endpoints protected by SentinelOne Singularity technology. SentinelOne is always the initial incident response software activated by Progent to gain control and visibility of a client's network in the first stages of a ransomware recovery emergency. For additional information, refer to Progent's SentinelOne-powered Endpoint Detection and Response consulting.

Progent's Fixed-price Managed Services for Information Assurance
Progent's affordable ProSight family of network monitoring and management services is designed to provide small and mid-size organizations with enterprise-class support and state-of-the-art technology for all aspects of information assurance and compliance. Managed services available from Progent include:

ProSight Active Security Monitoring: Endpoint Protection and Ransomware Recovery
Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) solution that incorporates SentinelOne's next generation behavior machine learning tools to defend endpoints as well as servers and VMs against new malware assaults such as ransomware and email phishing, which routinely get by traditional signature-based anti-virus products. ProSight ASM safeguards local and cloud-based resources and provides a single platform to address the complete threat lifecycle including protection, detection, containment, remediation, and post-attack forensics. Key features include one-click rollback using Windows Volume Shadow Copy Service and automatic system-wide immunization against newly discovered attacks. Progent is a SentinelOne Partner. Find out more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware recovery based on SentinelOne technology.

ProSight Enhanced Security Protection: Unified Physical and Virtual Endpoint Security
Progent's ProSight Enhanced Security Protection (ESP) services deliver ultra-affordable multi-layer protection for physical and virtual servers, workstations, mobile devices, and Microsoft Exchange. ProSight ESP uses adaptive security and advanced heuristics for continuously monitoring and reacting to cyber threats from all vectors. ProSight ESP offers firewall protection, penetration alerts, device management, and web filtering through leading-edge technologies packaged within one agent managed from a single control. Progent's data protection and virtualization experts can assist you to design and configure a ProSight ESP deployment that meets your company's specific requirements and that helps you prove compliance with legal and industry data security standards. Progent will help you define and implement security policies that ProSight ESP will enforce, and Progent will monitor your IT environment and respond to alerts that call for immediate action. Progent can also assist your company to install and verify a backup and disaster recovery system like ProSight Data Protection Services (DPS) so you can recover quickly from a potentially disastrous cyber attack like ransomware. Read more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint protection and Exchange filtering.

ProSight Data Protection Services: Managed Cloud Backup and Recovery
Progent has partnered with advanced backup/restore technology companies to produce ProSight Data Protection Services (DPS), a portfolio of management offerings that provide backup-as-a-service (BaaS). All ProSight DPS services automate and track your backup processes and enable transparent backup and fast recovery of vital files, apps, images, and virtual machines. ProSight DPS helps you recover from data loss caused by hardware failures, natural disasters, fire, cyber attacks like ransomware, user error, ill-intentioned employees, or application glitches. Managed backup services in the ProSight DPS product line include ProSight Altaro VM Backup, ProSight 365 Backup (formerly Altaro Office 365 Backup), ProSight ECHO Backup based on Barracuda dedicated hardware, and ProSight DPS MSP360 Hybrid Backup. Your Progent consultant can assist you to determine which of these managed backup services are most appropriate for your IT environment.

ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Email Encryption
ProSight Email Guard is Progent's spam filtering service that incorporates the infrastructure of top data security vendors to provide centralized control and world-class protection for all your inbound and outbound email. The hybrid architecture of Email Guard combines a Cloud Protection Layer with a local security gateway appliance to offer complete protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. The Cloud Protection Layer serves as a preliminary barricade and keeps the vast majority of threats from making it to your security perimeter. This reduces your exposure to inbound attacks and conserves network bandwidth and storage. Email Guard's on-premises gateway appliance adds a further layer of analysis for incoming email. For outbound email, the onsite security gateway offers AV and anti-spam protection, protection against data leaks, and email encryption. The local gateway can also assist Microsoft Exchange Server to monitor and safeguard internal email traffic that stays inside your corporate firewall. For more information, see Email Guard spam filtering and data leakage protection.

ProSight Duo MFA: Two-factor Authentication (2FA) Solutions
Progent's Duo MFA services incorporate Cisco's Duo technology to protect against password theft by using two-factor authentication (2FA). Duo enables one-tap identity confirmation with Apple iOS, Android, and other personal devices. Using Duo 2FA, whenever you log into a protected online account and give your password you are requested to verify who you are on a unit that only you possess and that uses a separate network channel. A wide range of out-of-band devices can be used for this added form of authentication including a smartphone or watch, a hardware token, a landline phone, etc. You can designate several verification devices. For details about Duo identity validation services, go to Cisco Duo MFA two-factor authentication (2FA) services for at-home workers.

ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
With Progent's ProSight Virtual Hosting service, a small or mid-size organization can have its key servers and apps hosted in a secure Tier III data center on a high-performance virtual machine host configured and maintained by Progent's network support professionals. Under Progent's ProSight Virtual Hosting service model, the client owns the data, the OS software, and the apps. Because the environment is virtualized, it can be moved easily to a different hosting solution without requiring a time-consuming and technically risky configuration process. With ProSight Virtual Hosting, your business is not tied one hosting service. Learn more about ProSight Virtual Hosting services.

ProSight IT Asset Management: Infrastructure Documentation and Password Management
ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to capture, maintain, find and safeguard data about your IT infrastructure, processes, applications, and services. You can quickly find passwords or serial numbers and be warned automatically about impending expirations of SSLs or domains and warranties. By updating and organizing your network documentation, you can eliminate up to 50% of time wasted searching for critical information about your IT network. ProSight IT Asset Management features a centralized location for storing and sharing all documents related to managing your network infrastructure like standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also supports a high level of automation for collecting and relating IT information. Whether you're planning improvements, doing maintenance, or responding to an emergency, ProSight IT Asset Management delivers the information you need as soon as you need it. Find out more details about ProSight IT Asset Management service.

Special Security Services Offered by Progent
Progent's security consultants can provide unique support in vital facets of computer protection including:

Vulnerability Evaluation and Security Compliance Testing
Progent provides experience with information risk auditing utilities like Microsoft Baseline Security Analyzer or LANguard for performing a set of automatic system tests to identify possible security gaps. Progent has extensive experience with scanning utilities and can help you to analyze assessment results and respond efficiently. Progent's certified security consultants also provide web application validation and can perform thorough assessments of enterprise-wide security to determine your company's compliance with key industry security specifications including HIPAA, NIST, and ISO. Also, Progent can assess the effectiveness of your wireless security including stationary wireless equipment as well as portable devices. Learn additional information about Progent's Information Risk Evaluation and Compliance Assessment.

Cisco Network Security, PIX and ASA Firewall, Virtual Private Network (VPN), Aironet and Meraki Wireless Expertise
Progent's Cisco Certified Internetwork Experts (CCIEs) and Cisco Certified Network Professionals can provide in-depth technical support for Cisco's entire family of protection and Virtual Private Network (VPN) solutions such as PIX 500 Series Firewalls and ASA 5500 Series Firewalls, Catalyst FWSM, protected high-speed and integrated services (IS) routers, wireless access points, Cisco Meraki cloud-managed Wi-Fi access points, and Catalyst family switches. Read more information about Cisco Security, Virtual Private Network and Aironet Wireless Expertise.

Other Firewall and Virtual Private Network (VPN) Consulting Services
In addition to supporting a wide range of security solutions from Microsoft and Cisco, Progent offers businesses of any size expert support for products from other important firewall and Virtual Private Network suppliers. Progent's engineers can provide:

Unannounced Intrusion Checking Consulting
Stealth penetration checking is a vital technique for allowing companies to find out how vulnerable their IT systems are to potential threats by testing how thoroughly corporate protection policies and technologies stand up against authorized but unpublicized intrusion attempts launched by seasoned security specialists using advanced intrusion methods. Read more information about Progent's Penetration Testing Services.

Certified Information Security Manager (CISM) Security Support Services
CISM Experts for Des Moines IowaCertified Information Security Manager (CISM) identifies the basic competencies and international standards of service that computer security managers are required to master. It provides executive management the confidence that consultants who have earned their accreditation have the experience and skill to provide efficient security administration and consulting support. Progent can offer a CISM-certified expert to assist your organization in key security areas such as data security governance, risk assessment, data protection process control, and incident handling support.

Learn additional details about Progent's Certified Information Security Manager Security Consulting Assistance.

Certified Information Systems Security Professionals (CISSP) Security Support Expertise
CISSP Premier Network Security Professionals for Des Moines IowaProgent's CISSP consultants are security specialists who have been awarded CISSP accreditation as a result of verified experience, extensive study, and exhaustive testing. CISSP qualification recognizes expertise in a worldwide standard for information security. ANSI has granted the CISSP credential accreditation in the area of IT security under ISO/IEC 17024. Fields of knowledge included within CISSP include cybersecurity management procedures, security architecture and models, access permission methodology, applications development security, business processes security, hardware security, cryptography, telecommunications, Internet security, and disaster recovery planning.

Find out additional information about Progent's Certified Information Systems Security Professionals (CISSP) Consulting Services.

CISSP-ISSAP Certified Experts for Secure System Infrastructure
CISSP Information Systems Security Architecture Professionals (ISSAP) for Des Moines IowaProgent's ISSAP Premier security consultants are specialists who have been awarded ISSAP accreditation as a result of thorough examination and extensive hands-on work with information security design. ISSAP consultants possess comprehensive understanding of access control mechanisms and methodologies, telecommunications and network infrastructure protection, cryptography, requirements analysis, BCP and disaster recovery, and physical security. Progent's ISSAP-premier security experts can help your business with all aspects of secure network architecture.

Read additional information concerning Progent's ISSAP Accredited Protected Network Architecture Engineering Support.

CISSP-ISSEP Premier Security Engineering Consultants
CISSP-ISSEP certified Cybersecurity ExpertsNetwork Security consultants who have earned CISSP-ISSEP (Information Systems Security Engineering Professional) certification have demonstrated their ability to provide large organizations with the expertise expected of a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior cybersecurity analyst. Progent offers the support of a certified CISSP-ISSEP cybersecurity consultant to assist your enterprise to follow current system security engineering theory and techniques in system development, evaluate system security designs according to cybersecurity engineering best practices, create cohesive system designs that include compliant cybersecurity features for all key system functions, define effective design and configuration strategies to deliver operational security, perform comprehensive risk analysis, and propose practical cybersecurity models that balance your operational goals with your company's tolerance for risk.

Find out the details about Progent's CISSP-ISSEP Cybersecurity Engineering Consulting.

Certified Information Systems Auditor Support Expertise
CISA Cybersecurity Auditor Consultants for Des Moines IowaThe Certified Information Systems Auditor accreditation is a recognized qualification that signifies mastery in IS security auditing. Accredited by ANSI, the CISA accreditation requires that consultants pass a comprehensive test administered by the ISACA international professional association. Progent can provide the services of a CISA-Premier security audit consultant able to assist businesses in the areas of information systems audit process, information technology enforcement, systems and infrastructure lifecycle, IT service delivery, safeguarding data assets, and disaster recovery preparedness.

Get additional information concerning Progent's Certified Information Systems Auditor Consulting Expertise.

CRISC Network Risk Management Consultants
CRISC Network Risk Engineers for Des Moines IowaThe Certified in Risk and Information Systems Control (CRISC) certification program was established by ISACA in 2010 to validate a consultant's ability to plan, implement, and support information system controls to reduce risk. Progent offers the expertise of a CRISC-certified engineer to assist your company to create and execute a business continuity plan based on industry best practices identified by CRISC and geared to align with your company's risk tolerance, business goals, and IT budget. Progent's risk management services are complementary to the services available from Progent's CISA-Certified security engineers for objectively evaluating your IS control design and with the expertise of Progent's CISM-certified consultants for designing security policies and procedures.

Find out more details about Progent's CRISC-certified Risk Mitigation Support.

GIAC (Global Information Assurance Certification) Professional Services
Security Consultants with GIAC (Global Information Assurance Certification) for Des Moines IowaGIAC was established in 1999 to validate the knowledge of network security experts. GIAC's goal is to make sure that a certified professional possesses the knowledge appropriate to provide services in critical categories of system, data, and software security. GIAC accreditations are acknowledged by businesses and institutions around the world including United States National Security Agency (NSA). Progent can provide the help of certified consultants for all of the security services covered under GIAC certification topics including assessing IT infrastructure, incident handling, intrusion detection, web-based services security, and security information and event management (SIEM) solutions.

Learn more information about Progent's GIAC Information Assurance Support.

Get in Touch with Progent for Computer Security Expertise
If your company is located in Des Moines Iowa and you're looking for computer security help, telephone Progent at 800-993-9400 or see Contact Progent.

Midwest Contact Information:
Progent offers consulting services and onsite technical support throughout the Mid-West.

Onsite IT Consulting
Progent locations in Midwest

City Address Phone Link
Des Moines 309 Court Avenue, Suite 200
Des Moines, IA 50309
United States
(515) 985-0700 Des Moines Network Support Services
Lincoln 151 N. 8th Street
Lincoln, NE 68508
United States
(402) 817-1222 Lincoln Network Support Services
Omaha 950 S 10th Street
Omaha, NE 68108
United States
(402) 702-0010 Omaha Network Support Services

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    System Center 2016 Virtual Machine Manager (SCVMM 2016) is a component of Microsoft's System Center 2016 family of IT infrastructure monitoring and management products and is designed to offer a centralized solution for deploying and managing virtualized fabric and services across hybrid environments that can incorporate private clouds and Azure publics cloud services. Progent's SCVMM 2016 consulting experts can assist businesses of any size with any aspect of designing, deploying, and managing a SCVMM 2016 solution. Progent can review your virtualization architecture, show you how to migrate efficiently from legacy versions of Virtual Machine Manager, develop workflows for building and installing VMs and VM hosts, implement high-availability scale-out clusters, connect your private cloud infrastructure with public clouds, configure virtual switches and load balancers, develop and debug PowerShell scripts, and help you evaluate the strategic business benefits of new capabilities such as Storage Spaces Direct and Shielded VMs. Progent's hypervisor professionals offer advanced Hyper-V consulting and VMware ESXi support.

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    Juniper Networks NetScreen Security Company

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    Progent's Microsoft-certified failover clustering consultants can assist you to assess the benefits of utilizing Windows Server 2012 clustering to build an advanced high-availability/disaster recovery solution, assist you to plan and deploy a Windows Server 2012 environment, provide online and on-premises consulting services and engineering support for failover clusters that include physical servers or virtual machines, and show you how to centralize the management of clustered servers.

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    Progent provided a wireless networking solution that enabled a school to increase efficiency and eliminate the recurring costs of a dedicated link. Progent proposed a Proxim Tsunami wireless 60Mbps bridge. The low-cost building-to-building Proxim bridge is intended for connecting separate sites as far as 2.5 miles apart and can extend to even greater ranges. This wireless alternative offered improved bandwidth and dependability than simply amplifying the 802.11b wireless connection, and since it uses the 5.8Ghz spectrum it offered protection against outside interference.

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    Progent's Cisco Security/VPN professionals and CCIE and CCNP certified support staff can help your small or mid-size business deploy and maintain Cisco's security and VPN products such as routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco VPN solutions include both remote connectivity and site-to-site VPNs with Cisco IOS Software and AIM hardware encryption cards, and hardware appliances, such as a VPN concentrator, router, Cisco PIX Firewall, or dedicated VPN server for dial-up services. Cisco VPN solutions are easy to administer and offer the versatility to evolve with your growing business needs. Progent's Cisco-Certified network consultants support Cisco's comprehensive family of products targeted at eliminating information pilfering, virus and worm assaults, DDoS attacks, and other threats to your information system. Progent can help you deploy Cisco technology to get secure connectivity, intrusion protection, and comprehensive Identity services based on Cisco ACS using RADIUS security and TACACS to establish a centralized user access control framework for user certification, permissions, and tracking from a graphical Web interface.

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    Progent's ISSAP Premier security experts, or Information Systems Security Architecture Professionals, are consultants who have earned ISSAP status as a result of thorough examination and extensive experience with information security design. ISSAP security experts have comprehensive understanding of access control mechanisms and methodologies, phone system and network security, cryptography, needs evaluation, business continuity and disaster recovery, and physical security. Progent's ISSAP-premier security consultants can help your company with all phases of architecture security.

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    Cisco's Small Business 100, 300 and 500 family of access points are Linux-powered units designed as entry-level Wi-Fi solutions for small offices. Progent's Cisco CCIE wireless infrastructure consultants offer remote or on-premises integration and debugging services to help your organization to design, configure, update, optimize, manage and troubleshoot Cisco Small Business Wi-Fi access point environments of any size or architecture.

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    Progent can assist you to design, deploy and manage a backupup/restore solution built around MSP360 Backup technology to protect your assets residing on any leading public cloud. Progent offers monitoring and remote management to protect against data loss resulting from human mistakes, computer error, malicious insiders, and external attacks like ransomware.

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    For smaller businesses, network security and compliance is excessively complicated to stay ahead of yet too dangerous to ignore. The largest largest institutions have been hacked, and the top cloud service providers have occasionally been knocked out. It looks like there's no place to run. Progent makes it economical for smaller companies to carry out vital security projects effectively by offering the benefit of billable time to the nearest minute with no minimum charge for remote support. You have the help of a world-class information expert to deliver just the help you need whenever you need it. Progent's CISA, CISM, GIAC, CISSP and ISSAP premier consultants can help your business with any aspect of network security including security audits, malware screening and recovery, spam and email content filtering, email data leak prevention, regulatory compliance reporting, and designing a complete security strategy.

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    Progent's Microsoft certified consultants can offer small and mid-sized businesses advanced Microsoft SQL Server support. Microsoft SQL Server is a complete, web-ready database and data analysis platform that opens the door to the speedy creation of enterprise-class business applications that offer your company a competitive advantage. SQL Server provides built-in support for XML and can query across the Internet and beyond the corporate firewall. In addition to offering consulting, maintenance and problem solving services, Progent's SQL experts can help you get the most out of Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to increase the profitability of your information system. Progent can also help you upgrade from earlier editions of Microsoft SQL Server to Microsoft SQL Server 2005.

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    Cisco's security and remote access technology for small to mid-size businesses offer a complete range of easy-to-administer security hardware and software to help you protect your entire information system. Cisco's Virtual Private Network line includes routers, firewalls, and Virtual Private Network access concentrators. Progent's professional staff of consultants includes field-proven engineers with Cisco Certified Internetwork Expert and CCNP certifications who can help your organization to evaluate Cisco VPN, Cisco RADIUS Security, and other Cisco security solutions that align best with your corporate objectives.

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    Progent can show you how to plan, configure, manage, monitor, and repair a viable Wireless network architecture, select sensible hardware and software, and configure access points, wireless bridges, antennas, wireless controllers, and various wireless products. Progent can also help you put together a thorough 802.11ac wireless system security plan that is well aligned with the security plan for your entire business network.

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    Remote continuous monitoring, proactive alerts, and periodic analytical reporting are crucial to preserving the proper operation of your IT system and avoiding unnecessary and costly disruptions. Remote Monitoring and Management solutions have advanced to the point that companies of all sizes can afford a degree of protection that was previously limited to large enterprises. Progent offers several Remote Monitoring and Management (RMM) solutions delivered as economical service packages created to assist you to detect and resolve a most network issues before they can impact productivity.

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    E-Mail Guard is a comprehensive solution for blocking spam and virus attacks. E-Mail Guard addresses the protection and administration of company email by providing continually updated spam and virus filtering, policy management, content filtering, and protection against email-based DHA and DDoS attacks. E-Mail Guard also features monitoring, management and analysis utilities plus outbound email testing to let you repair your email environment and specify and regulate corporate security policy.

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    Progent offers national remote phone support and troubleshooting services for companies that run UNIX or Linux networks or whose IT systems include a combination of UNIX/Linux and Microsoft products. Remote technical support provides maximum return for your IT dollar by protecting user productivity and limiting the hours billed for computer analysis and repair. Advanced online support utilities and experienced technicians and consultants combine to enable Progent to handle the majority of IT issues without wasting time and expense by traveling to your site. In the vast majority of situations your network problems can be remediated by telephone or through a combination of phone support and remote network analysis. Progent can offer the services of Cisco certified CCIE network experts and CISM certified security specialists to assist you with the most difficult system issues.

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    Progent's certified Office Word and Microsoft 365 Word experts can provide a broad selection of affordable online support services to help your organization to maintain your existing Microsoft Word environment or help you to move to a current version of Microsoft Office Word. Services available from Progent's experts include VBA software development, identifying and resolving compatibility problems between various versions of Word, integrating Office Word with other Office apps such as Excel and Microsoft Outlook or with third-party data sources and plug-ins,network enhancements for dependable. reliable cloud connectivity, security and compliance support, smart phone and tablet synchronization, and online training sessions tailored for your special requirements.

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    Progent has two decades of experience helping small and medium-size organizations to design, install, optimize, manage, and debug computer networks that incorporate at-home workers.

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    Progent provides a selection of network service bundles for small businesses. These information technology outsourcing and network monitoring services are built around the anticipatory problem handling abilities of System Center Operations Manager, a state-of-the-art network and IT management software platform that monitors the reliability, performance, and security of your network and isolates incipient problems before they can bring down your network. With Progent's economically priced IT service packages, small companies can choose a basic co-sourcing service program based on System Center Operations Manager 2007 with network monitoring, reporting, Help Desk and online service or a comprehensive 24x7 outsourcing solution.

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    Progent is a Microsoft Certified Partner and has earned special competencies such as Information Worker Solutions. Microsoft Certified Partners represent the most successful organizations who receive the highest customer satisfaction and enjoy the closest operational relationship with Microsoft. The knowledge, capabilities, and dedication needed to achieve the status of Microsoft Certified Partner benefits Progent's customers by enabling Progent to provide your company better support for your information network.

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    Progent's ransomware experts can assist you to evaluate your ransomware vulnerability, remotely monitor and guard your IT environment, assist with settlement negotiations with a hacker, and reconstruct a network damaged by a ransomware cryptoworm such as Ryuk, Maze, Sodinokibi, DopplePaymer, Snatch or Egregor.

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