To get fast online help with network security issues, businesses in Des Moines Iowa have access to world-class troubleshooting from Progent's certified security engineers. Progent's remote support consultants are available to provide fast and affordable assistance with security issues that are impacting the viability of your IT network. Progent's accredited security engineers are certified to support environments based on Microsoft, Linux, Apple macOS and OS X, Sun Solaris, and major derivatives of UNIX. Progent's wide range of services addresses firewall configuration, email security, protected network infrastructure, and disaster recovery preparedness. Progent's technical support team has been awarded the industry's most advanced security credentials including GIAC (Global Information Assurance Certification) and CISSP.
Progent provides remote security help on a per-minute basis with no minimum call duration and without extra fees for setup or off-hour service. By charging by the minute and by delivering top-level help, Progent's billing structure keeps expenses low and eliminates situations where quick solutions turn into big bills.
Our Network Has Been Hacked: What Do We Do?
In case your business is now experiencing a security crisis, visit Progent's Urgent Remote Computer Help to see how to get fast aid. Progent maintains a pool of seasoned cybersecurity experts who can provide remote and onsite assistance that includes containment, mitigation, recovery, forensics, and enhancement of your cybersecurity defense to guard against future exploits.
For businesses that have planned in advance for an attack, the formal post-attack handling model outlined by Global Information Assurance Certification is Progent's preferred method of responding to a serious security penetration.
Overview of Progent's Security Expertise
Managing network protection plus preparedness for recovering critical information and functions following an attack requires an on-going program involving a variety of technologies and processes. Progent's security experts can help your organization at any level in your efforts to protect your IT system, ranging from security audits to creating a complete security strategy. Key areas covered by Progent's security engineers include Planning and Prevention, Information Recovery and Security Forensics, and Outsourced Filtering of Email-Based Attacks.
Designing and Implementing Protected Environments
Every business ought to have a carefully thought out security plan that incorporates both proactive and reactive steps. The pre-attack plan is a collection of precautions that helps to reduce security gaps. The reactive strategy specifies activities to assist IT staff to inventory the damage resulting from a breach, repair the damage, document the event, and restore network activity as quickly as possible. Progent can show you how to incorporate security into your business processes. Progent can set up scanning software, create and implement a safe network architecture, and recommend procedures and policies to optimize the protection of your network. Progent's security professionals are available to assist you to set up a firewall, deploy safe remote access to e-mail and data, and configure an effective virtual private network (VPN).
If your company is looking for an affordable option for outsourcing your security management, Progent's 24x7 Network Support Options include continual remote network monitoring and fast resolution of problems.
Hybrid Cloud Solutions
Progent can assist your IT team you to plan, implement, administer and repair enterprise hybrid cloud solutions that include physical and cloud resources and that are compliant with government data security standards. (Find out about Progent's Microsoft 365 integration with on-premises Exchange deployments, Azure enterprise hybrid cloud integration, Amazon Web Services (AWS) enterprise hybrid cloud solutions, and Google Cloud integration expertise.)
Data Restoration and Failure Analysis
Progent offers skill in restoring systems and servers that have been compromised, are in question, or have ceased to function as a result of a security penetration. Progent can help evaluate the damage caused by the attack, restore ordinary business operations, and recover information compromised as a result of the event. Progent's security specialists can also oversee a thorough failure evaluation by going over activity logs and utilizing a variety of proven assessment techniques. Progent's experience with security issues reduces your off-air time and permits Progent to suggest efficient strategies to avoid or mitigate new assaults.
Ransomware Removal and Restoration Expertise
Progent offers the services of seasoned ransomware recovery consultants with the skills to restore an environment compromised by a ransomware virus like Ryuk, WannaCry, Hermes, or MongoLock. To learn more, see ransomware cleanup and restoration consulting.
Ransomware Hot Line: 800-462-8800
Ransomware requires time to work its way across a network. Because of this, ransomware attacks are typically unleashed on weekends and late at night, when IT staff are likely to be slower to become aware of a breach and are less able to mount a rapid and forceful defense. The more lateral progress ransomware can manage inside a victim's network, the more time it will require to recover core IT services and scrambled files and the more data can be exfiltrated to the dark web. Progent's Ransomware Hot Line is designed to assist you to take the time-critical first phase in responding to a ransomware assault by stopping the bleeding. Progent's online ransomware experts can help businesses to identify and isolate infected servers and endpoints and guard clean assets from being penetrated. If your network has been penetrated by any strain of ransomware, don't panic. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.
Work-from-Home (WFH) Security Solutions
At-home employees commonly utilize their personal devices and usually operate in a unsecured physical area. This multiplies their vulnerability to malware attacks and calls for judicious deployment of firewalls, AV tools, MFA-based identity verification, remote monitoring, thorough user training, and the creation of policies based on leading practices. Progent's veteran roster of Work-from-home solutions experts can help your business to plan, implement and maintain an effective cybersecurity solution that guards critical information resources in environments that include an at-home workforce.
Software/Firmware Update Management Services
Progent's managed services for software and firmware patch management provide businesses of all sizes a flexible and cost-effective solution for evaluating, validating, scheduling, applying, and tracking software and firmware updates to your dynamic information network. In addition to optimizing the security and functionality of your IT environment, Progent's software/firmware update management services allow your IT staff to concentrate on more strategic initiatives and tasks that derive the highest business value from your information network. Read more about Progent's patch management services.
Endpoint Protection and Response (EDR) Based on SentinelOne
SentinelOne's Singularity product line is a subscription-based, cloud-centered threat management platform that includes AI software and advanced services to deliver enterprise-class endpoint detection and response. SentinelOne's small-footprint software agents can be installed in minutes to protect popular endpoints against increasingly sophisticated cyberthreats such as ransomware, known and new malware, trojan viruses, hacking toolkits, RAM exploits, script misuse, destructive macros, and living-off-the-land (LotL) abuse. Progent is a SentinelOne Partner and reseller and manages thousands of endpoints protected by SentinelOne Singularity technology. SentinelOne is always the initial incident response software activated by Progent to gain control and visibility of a client's network in the first stages of a ransomware recovery emergency. For additional information, refer to Progent's SentinelOne-powered Endpoint Detection and Response consulting.
Progent's Fixed-price Managed Services for Information Assurance
Progent's affordable ProSight family of network monitoring and management services is designed to provide small and mid-size organizations with enterprise-class support and state-of-the-art technology for all aspects of information assurance and compliance. Managed services available from Progent include:
ProSight Active Security Monitoring: Endpoint Protection and Ransomware Recovery
Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) solution that incorporates SentinelOne's next generation behavior machine learning tools to defend endpoints as well as servers and VMs against new malware assaults such as ransomware and email phishing, which routinely get by traditional signature-based anti-virus products. ProSight ASM safeguards local and cloud-based resources and provides a single platform to address the complete threat lifecycle including protection, detection, containment, remediation, and post-attack forensics. Key features include one-click rollback using Windows Volume Shadow Copy Service and automatic system-wide immunization against newly discovered attacks. Progent is a SentinelOne Partner. Find out more about Progent's
ProSight Enhanced Security Protection: Unified Physical and Virtual Endpoint Security
Progent's ProSight Enhanced Security Protection (ESP) services deliver ultra-affordable multi-layer protection for physical and virtual servers, workstations, mobile devices, and Microsoft Exchange. ProSight ESP uses adaptive security and advanced heuristics for continuously monitoring and reacting to cyber threats from all vectors. ProSight ESP offers firewall protection, penetration alerts, device management, and web filtering through leading-edge technologies packaged within one agent managed from a single control. Progent's data protection and virtualization experts can assist you to design and configure a ProSight ESP deployment that meets your company's specific requirements and that helps you prove compliance with legal and industry data security standards. Progent will help you define and implement security policies that ProSight ESP will enforce, and Progent will monitor your IT environment and respond to alerts that call for immediate action. Progent can also assist your company to install and verify a backup and disaster recovery system like ProSight Data Protection Services (DPS) so you can recover quickly from a potentially disastrous cyber attack like ransomware. Read more about Progent's
ProSight Data Protection Services: Managed Cloud Backup and Recovery
Progent has partnered with advanced backup/restore technology companies to produce ProSight Data Protection Services (DPS), a portfolio of management offerings that provide backup-as-a-service (BaaS). All ProSight DPS services automate and track your backup processes and enable transparent backup and fast recovery of vital files, apps, images, and virtual machines. ProSight DPS helps you recover from data loss caused by hardware failures, natural disasters, fire, cyber attacks like ransomware, user error, ill-intentioned employees, or application glitches. Managed backup services in the ProSight DPS product line include ProSight Altaro VM Backup, ProSight 365 Backup (formerly Altaro Office 365 Backup), ProSight ECHO Backup based on Barracuda dedicated hardware, and ProSight DPS MSP360 Hybrid Backup. Your Progent consultant can assist you to determine which of these managed backup services are most appropriate for your IT environment.
ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Email Encryption
ProSight Email Guard is Progent's spam filtering service that incorporates the infrastructure of top data security vendors to provide centralized control and world-class protection for all your inbound and outbound email. The hybrid architecture of Email Guard combines a Cloud Protection Layer with a local security gateway appliance to offer complete protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. The Cloud Protection Layer serves as a preliminary barricade and keeps the vast majority of threats from making it to your security perimeter. This reduces your exposure to inbound attacks and conserves network bandwidth and storage. Email Guard's on-premises gateway appliance adds a further layer of analysis for incoming email. For outbound email, the onsite security gateway offers AV and anti-spam protection, protection against data leaks, and email encryption. The local gateway can also assist Microsoft Exchange Server to monitor and safeguard internal email traffic that stays inside your corporate firewall. For more information, see Email Guard spam filtering and data leakage protection.
ProSight Duo MFA: Two-factor Authentication (2FA) Solutions
Progent's Duo MFA services incorporate Cisco's Duo technology to protect against password theft by using two-factor authentication (2FA). Duo enables one-tap identity confirmation with Apple iOS, Android, and other personal devices. Using Duo 2FA, whenever you log into a protected online account and give your password you are requested to verify who you are on a unit that only you possess and that uses a separate network channel. A wide range of out-of-band devices can be used for this added form of authentication including a smartphone or watch, a hardware token, a landline phone, etc. You can designate several verification devices. For details about Duo identity validation services, go to Cisco Duo MFA two-factor authentication (2FA) services for at-home workers.
ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
With Progent's ProSight Virtual Hosting service, a small or mid-size organization can have its key servers and apps hosted in a secure Tier III data center on a high-performance virtual machine host configured and maintained by Progent's network support professionals. Under Progent's ProSight Virtual Hosting service model, the client owns the data, the OS software, and the apps. Because the environment is virtualized, it can be moved easily to a different hosting solution without requiring a time-consuming and technically risky configuration process. With ProSight Virtual Hosting, your business is not tied one hosting service. Learn more about ProSight Virtual Hosting services.
ProSight IT Asset Management: Infrastructure Documentation and Password Management
ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to capture, maintain, find and safeguard data about your IT infrastructure, processes, applications, and services. You can quickly find passwords or serial numbers and be warned automatically about impending expirations of SSLs or domains and warranties. By updating and organizing your network documentation, you can eliminate up to 50% of time wasted searching for critical information about your IT network. ProSight IT Asset Management features a centralized location for storing and sharing all documents related to managing your network infrastructure like standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also supports a high level of automation for collecting and relating IT information. Whether you're planning improvements, doing maintenance, or responding to an emergency, ProSight IT Asset Management delivers the information you need as soon as you need it. Find out more details about ProSight IT Asset Management service.
Special Security Services Offered by Progent
Progent's security consultants can provide unique support in vital facets of computer protection including:
Vulnerability Evaluation and Security Compliance Testing
Progent provides experience with information risk auditing utilities like Microsoft Baseline Security Analyzer or LANguard for performing a set of automatic system tests to identify possible security gaps. Progent has extensive experience with scanning utilities and can help you to analyze assessment results and respond efficiently. Progent's certified security consultants also provide web application validation and can perform thorough assessments of enterprise-wide security to determine your company's compliance with key industry security specifications including HIPAA, NIST, and ISO. Also, Progent can assess the effectiveness of your wireless security including stationary wireless equipment as well as portable devices. Learn additional information about Progent's Information Risk Evaluation and Compliance Assessment.
Cisco Network Security, PIX and ASA Firewall, Virtual Private Network (VPN), Aironet and Meraki Wireless Expertise
Progent's Cisco Certified Internetwork Experts (CCIEs) and Cisco Certified Network Professionals can provide in-depth technical support for Cisco's entire family of protection and Virtual Private Network (VPN) solutions such as PIX 500 Series Firewalls and ASA 5500 Series Firewalls, Catalyst FWSM, protected high-speed and integrated services (IS) routers, wireless access points, Cisco Meraki cloud-managed Wi-Fi access points, and Catalyst family switches. Read more information about Cisco Security, Virtual Private Network and Aironet Wireless Expertise.
Other Firewall and Virtual Private Network (VPN) Consulting Services
In addition to supporting a wide range of security solutions from Microsoft and Cisco, Progent offers businesses of any size expert support for products from other important firewall and Virtual Private Network suppliers. Progent's engineers can provide:
Certified Information Security Manager (CISM) Security Support Services
Certified Information Security Manager (CISM) identifies the basic competencies and international standards of service that computer security managers are required to master. It provides executive management the confidence that consultants who have earned their accreditation have the experience and skill to provide efficient security administration and consulting support. Progent can offer a CISM-certified expert to assist your organization in key security areas such as data security governance, risk assessment, data protection process control, and incident handling support.
Learn additional details about Progent's Certified Information Security Manager Security Consulting Assistance.
Certified Information Systems Security Professionals (CISSP) Security Support Expertise
Progent's CISSP consultants are security specialists who have been awarded CISSP accreditation as a result of verified experience, extensive study, and exhaustive testing. CISSP qualification recognizes expertise in a worldwide standard for information security. ANSI has granted the CISSP credential accreditation in the area of IT security under ISO/IEC 17024. Fields of knowledge included within CISSP include cybersecurity management procedures, security architecture and models, access permission methodology, applications development security, business processes security, hardware security, cryptography, telecommunications, Internet security, and disaster recovery planning.
Find out additional information about Progent's Certified Information Systems Security Professionals (CISSP) Consulting Services.
CISSP-ISSAP Certified Experts for Secure System Infrastructure
Progent's ISSAP Premier security consultants are specialists who have been awarded ISSAP accreditation as a result of thorough examination and extensive hands-on work with information security design. ISSAP consultants possess comprehensive understanding of access control mechanisms and methodologies, telecommunications and network infrastructure protection, cryptography, requirements analysis, BCP and disaster recovery, and physical security. Progent's ISSAP-premier security experts can help your business with all aspects of secure network architecture.
Read additional information concerning Progent's ISSAP Accredited Protected Network Architecture Engineering Support.
CISSP-ISSEP Premier Security Engineering Consultants
Network Security consultants who have earned CISSP-ISSEP (Information Systems Security Engineering Professional) certification have demonstrated their ability to provide large organizations with the expertise expected of a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior cybersecurity analyst. Progent offers the support of a certified CISSP-ISSEP cybersecurity consultant to assist your enterprise to follow current system security engineering theory and techniques in system development, evaluate system security designs according to cybersecurity engineering best practices, create cohesive system designs that include compliant cybersecurity features for all key system functions, define effective design and configuration strategies to deliver operational security, perform comprehensive risk analysis, and propose practical cybersecurity models that balance your operational goals with your company's tolerance for risk.
Find out the details about Progent's CISSP-ISSEP Cybersecurity Engineering Consulting.
Certified Information Systems Auditor Support Expertise
The Certified Information Systems Auditor accreditation is a recognized qualification that signifies mastery in IS security auditing. Accredited by ANSI, the CISA accreditation requires that consultants pass a comprehensive test administered by the ISACA international professional association. Progent can provide the services of a CISA-Premier security audit consultant able to assist businesses in the areas of information systems audit process, information technology enforcement, systems and infrastructure lifecycle, IT service delivery, safeguarding data assets, and disaster recovery preparedness.
Get additional information concerning Progent's Certified Information Systems Auditor Consulting Expertise.
CRISC Network Risk Management Consultants
The Certified in Risk and Information Systems Control (CRISC) certification program was established by ISACA in 2010 to validate a consultant's ability to plan, implement, and support information system controls to reduce risk. Progent offers the expertise of a CRISC-certified engineer to assist your company to create and execute a business continuity plan based on industry best practices identified by CRISC and geared to align with your company's risk tolerance, business goals, and IT budget. Progent's risk management services are complementary to the services available from Progent's CISA-Certified security engineers for objectively evaluating your IS control design and with the expertise of Progent's CISM-certified consultants for designing security policies and procedures.
Find out more details about Progent's CRISC-certified Risk Mitigation Support.
GIAC (Global Information Assurance Certification) Professional Services
GIAC was established in 1999 to validate the knowledge of network security experts. GIAC's goal is to make sure that a certified professional possesses the knowledge appropriate to provide services in critical categories of system, data, and software security. GIAC accreditations are acknowledged by businesses and institutions around the world including United States National Security Agency (NSA). Progent can provide the help of certified consultants for all of the security services covered under GIAC certification topics including assessing IT infrastructure, incident handling, intrusion detection, web-based services security, and security information and event management (SIEM) solutions.
Learn more information about Progent's GIAC Information Assurance Support.
Get in Touch with Progent for Computer Security Expertise
If your company is located in Des Moines Iowa and you're looking for computer security help, telephone Progent at
Midwest Contact Information:
Progent offers consulting services and onsite technical support throughout the Mid-West.
City | Address | Phone | Link |
Des Moines | 309 Court Avenue, Suite 200 Des Moines, IA 50309 United States |
(515) 985-0700 | Des Moines Network Support Services |
Lincoln | 151 N. 8th Street Lincoln, NE 68508 United States |
(402) 817-1222 | Lincoln Network Support Services |
Omaha | 950 S 10th Street Omaha, NE 68108 United States |
(402) 702-0010 | Omaha Network Support Services |