Enlarging your telecommuter workforce can have a significant effect on network architecture, cybersecurity, and company culture. Progent has 20 years of experience helping businesses of all sizes to design, deploy, manage, tune, and debug IT networks that support work-from-home employees. Progent can help your Des Moines organization to pick the right technologies and adhere to best practices in creating and operating a secure virtual office solution for telecommuters that facilitates collaboration and returns top value. Progent can provide support services that go from on demand guidance for helping you over occasional technical roadblocks to full project management or co-management to help you carry out mission-critical tasks.

Progent's consultants can assist Des Moines, Iowa companies to with any aspect of building a high-functioning remote work ecosystem by delivering network infrastructure configuration services, IP voice troubleshooting, voice/video conferencing integration, collaboration platform customization and training, public cloud integration, Call Desk services, endpoint security, data protection solutions, and unified management.

IP Voice Solutions for an At-Home Workforce
Extending the business phone system to include remote users is critical to maintaining a productive work-at-home solution. A variety of cloud-based digital PBX products are used by SMBs to server telecommuters. Many enterprises depend on Cisco's current or legacy products for IP voice management. Progent can help businesses of any size to design or tune a telecommuter IP voice service that provides the versatility, transparency and security needed for remote users. Progent's Cisco-certified CCIE IP Voice experts can provide advanced support to assist businesses tune their existing Cisco IP voice systems to handle a growing at-home workforce.

  • Cisco Unified Communications Manager (CUCM) delivers enterprise telephony capabilities to devices like VoIP phones, media processing products, VoIP gateways, and multimedia applications deployed throughout the network. CUCM manages additional combined media services like messaging, voice/video conferencing, and customer collaboration networks. For more information about Progent's Cisco Unified CM or CUCM expertise, visit Cisco Unified CM consultants.
  • Cisco CallManager is Cisco's earlier call-processing agent and has been replaced by Cisco Unified CM or CUCM. Progent can help your company to support your existing CallManager environment or upgrade smoothly to Cisco's modern IP telephony products. To find out about Progent's support services for Cisco CallManager and Cisco's other legacy IP voice platforms, see Cisco CallManager consulting services.
  • Cisco IP Gateways provide connectivity with public telephony networks and with clients working outside the corporate firewall such as at-home workers. Progent can provide consulting expertise for Cisco's earlier generation IP gateways including the UC520, UC540 and UC560 series and for current Cisco Session Initiation Protocol (SIP) gateways. See Cisco SIP gateway integration consulting.
  • Other VoIP Platforms supported by Progent's consultants include Vonage, Intermedia Unite and 8x8. Progent can help you to expand your wide area network architecture to support these VoIP solutions and provide on-demand configuration and troubleshooting expertise.

Contact Progent for Remote Workforce Support Services
To contact Progent about building and managing a productive telecommuter solution for your Des Moines, Iowa organization, call 1-800-993-9400 or refer to Contact Progent.