Expanding your telecommuter workforce may have a significant effect on network infrastructure, security/compliance, and corporate culture. Progent has 20 years of experience assisting small and mid-size businesses to plan, deploy, manage, tune, and debug IT networks that incorporate a remote workforce. Progent can help your Des Moines organization to pick the appropriate tools and follow leading practices in building and operating a secure virtual solution for telecommuters that promotes teamwork and returns top business value. Progent offers services ranging from on demand expertise for getting you past challenging technical roadblocks to full project management to help you successfully complete business-critical initiatives.

Progent's consultants can help Des Moines, Iowa businesses to with any aspect of creating a high-functioning telecommuting environment by delivering infrastructure configuration services, IP voice expertise, video conferencing integration, collaboration platform selection and deployment, public cloud connectivity, Help Desk services, endpoint security, data protection solutions, and streamlined management.

Security for Teleworkers
Work-from-Home (WFH) staff members commonly utilize their own computers and often work in an unsecured physical environment. This increases their vulnerability to malware attacks and requires careful configuration of corporate firewalls, AV tools, multi-factor authentication, remote endpoint monitoring, thorough end-user education, and the development of policies based on leading practices. Progent's veteran group of cybersecurity support experts can assist you to plan, configure and manage a compliant cybersecurity solution that guards critical IT assets in networks that incorporate remote workers.

Firewall Integration Services for At-Home WorkersFirewalls enable companies to build a network that can be securely accessed by local users as well as by teleworkers, mobile users, vendors, customers, and other stakeholders. Next-generation firewall appliances allow you to configure and manage different access rights to different classes of users and to scale your network and adjust your security as your company evolves and as cyber threats grow more complex. Progent supports both new and older security appliances from all leading vendors like Cisco, Palo Alto Networks, Check Point, Juniper, SonicWall and Fortinet. To learn more about Progent's firewall configuration services, go to firewall configuration and support expertise.

Remote Endpoint Monitoring and Management for At-Home WorkersOnline Endpoint Security Monitoring makes it possible to track the various devices used by remote workers and either block or spot and mitigate modern cyber attacks such as ransomware. With Progent's ProSight Active Security Monitoring services, a small-footprint software agent is put on each protected endpoint device, monitoring all activity and using advanced behavioral threat analysis from SentinelOne to identify new attacks before they can spread. When a cyberattack is spotted, ProSight Active Security Monitoring immediately isolates the impacted endpoint from the corporate network to contain the threat. Because the ProSight Active Security Monitoring software agent is self-contained, endpoints stay secure even when they are not connected to the Internet. Progent is a SentinelOne Partner, dealer, and integrator. To learn more about ProSight ASM, visit remote endpoint monitoring for teleworkers.

Two-factor Authentication Services for TelecommutersProgent's Duo MFA service plans utilize Cisco's Duo technology to defend against stolen passwords by using two-factor authentication. Duo enables single-tap identity confirmation with Apple iOS, Android, and other out-of-band devices. Using 2FA, when you log into a protected online account and enter your password you are asked to verify who you are via a unit that only you have and that uses a separate network channel. A broad range of devices can be utilized as this added form of ID validation including a smartphone or wearable, a hardware/software token, a landline phone, etc. You can register several verification devices. For more information about Duo identity validation services, visit Duo MFA two-factor authentication (2FA) services for teleworkers.

Security Audit Services for At-Home WorkersSecurity Audits can assess the exposure of your network to all classes of outside and internal security attacks for an environment that includes telecommuters. Progent can run online, automated security inventory software for quickly and affordably uncovering a broad range of security holes that can be surfaced via the Internet. Progent's endpoint security audit experts, which can be managed by data security experts with top certifications such as CISM, CISSP, and GIAC, can assist you to evaluate your workflows and governance policies and review your network infrastructure to enable you to design the highest level of security for your teleworkers.

Download White Paper: Securing a Work-From-Home (WFH) Network
To read or download a white paper describing key areas to concentrate on for protecting a network that supports telecommuters, click:
Securing a Work-From-Home (WFH) Network White Paper. (PDF - 2.4 MB)

Contact Progent for Telecommuter Support Services
To get in touch with Progent about building and maintaining a productive telecommuter solution for your Des Moines, Iowa business, call 1-800-993-9400 or visit Contact Progent.