Des Moines Remote Workforce Solutions Support and Consulting
Endpoint Security Consultants
Expanding your remote workforce can have a significant effect on network infrastructure, cybersecurity, and company workflows. Progent has 20 years of experience helping SMBs to plan, configure, administer, tune, and troubleshoot IT networks that incorporate at-home workers. Progent can assist your Des Moines organization to select the right technologies and follow leading practices in building and operating a secure virtual ecosystem for telecommuters that promotes teamwork and returns maximum value. Progent offers services ranging from as-needed guidance for getting you past occasional technical bottlenecks to full project management or co-management to help you successfully complete business-critical tasks.
Progent's consultants can help Des Moines, Iowa organizations to succeed with any facet of creating a high-functioning telecommuting ecosystem by delivering network infrastructure configuration services, IP voice expertise, voice/video conferencing support, collaboration platform selection and deployment, public cloud connectivity, helpdesk services, cybersecurity, data protection solutions, and streamlined management.
Security and Compliance for Teleworkers
Teleworkers often use their own computers and work in an unsecured space. This worsens their exposure to cyber attacks and requires careful deployment of firewalls, remote security monitoring, and the enforcement of security policies based on leading practices. Progent's veteran team of certified cybersecurity professionals can help your organization to design, deploy and administer a compliant cybersecurity environment that guards vital information in IT networks that include teleworkers.
- Firewalls allow companies to build a network that can be securely accessed by local users as well as by at-home workers, mobile users, vendors, clients, and other stakeholders. Modern firewall appliances permit you to assign and control different permissions to different classes of users and to scale your network and modify your security as your business evolves and as network attacks grow more sophisticated. Progent works with both new and older security appliances from all major manufacturers including Cisco, Palo Alto Networks, Check Point, Juniper, SonicWall and Fortinet. To learn more about Progent's firewall integration expertise, see firewall support expertise.
- Remote Endpoint Security Monitoring makes it easy to track the disparate computers utilized by at-home workers and either reject or spot and mitigate modern threats such as ransomware. With Progent's ProSight Active Security Monitoring services, a lightweight software agent is installed on each secured endpoint device, watching all activity and using advanced AI technology to detect zero-day attacks at inception. When an attack is spotted, ProSight ASM immediately isolates the impacted endpoint device from the network to quarantine the malware. Since the ProSight ASM software agent is autonomous, endpoints remain protected even if they are offline. For details about ProSight Active Security Monitoring, visit remote endpoint security monitoring for telecommuters.
- Security Audits can assess the exposure of your network to all types of external and local security attacks for a network that incorporates teleworkers. Progent can deploy online, automated security inventory software for quickly and economically uncovering a broad range of security gaps that can be found via the Internet. Progent's security audit experts, which can be managed by security professionals with advanced credentials including CISM, ISSAP, and GIAC, can help you to audit your operations and governance policies and review your network infrastructure to allow you to design the highest level of protection for your teleworkers.
Contact Progent for Telecommuter Expertise
To contact Progent about building and maintaining an efficient telecommuter solution for your Des Moines, Iowa company, call
An index of content::
Colo Professional
Integration Internet Data Center
Progent’s colocation center IT services are designed for businesses with hardware housed at Internet Data Centers or data center collocation hosting facilities and in need of on-demand on-premises assistance at the co-location facility plus remote support from Microsoft and Cisco Premier Certified experts. Progent provides a full array of Internet Data Centers and data center and colocation consulting services such as system topology analysis, Windows and Linux server installation and support, tech support for server and telecommunications infrastructure, development and deployment of high availability systems, architecting and deploying layered security structures, firewall configuration and troubleshooting, designing load balancing environments, and creating fault tolerant server and storage cluster systems.
System Center 2016 Operations Manager IT Consultant
Integration Support System Center 2016 Operations Manager
Small to mid-sized companies can now enjoy all the benefits of Microsoft System Center Operations Manager and also have fast access to Progent’s Microsoft Premier network consulting professionals. With Progent's economically priced IT service programs, small businesses can select a simple Microsoft System Center Operations Manager 2007-based co-sourcing package with network monitoring, reporting, Help Desk and online service or a comprehensive 24x7 outsourcing solution. Progent supports Microsoft System Center Operations Manager 2007 to provide small business information systems enterprise-class availability, protection, and productivity.
FaceTime Classes
24 Hour QuarkXPress Training
Progent's Apple Mac experts can support the creative aspect of Macintosh environments by offering help services and training in imaging, sound, and video. Progent's support professionals can provide expertise in a variety of Apple Mac programs such as Adobe Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with specific projects such as capturing or digitizing audio or video or setting up an audio/video post production facility.
24/7 SCCM 2016 Troubleshooting On-site Technical Support
SCCM 2016 Central Administration Site Technical Support
Configuration Manager 2016 automates software deployment and updating, streamlines security and compliance settings control, inventories network assets, protects against company data leakage, performs network health reporting, allows secure end-user self service, and offers a common control mechanism for managing multi-operating system ecosystems running on-prem, cloud-centric, or hybrid deployment models. Progent's Microsoft-certified SCCM 2016 consultants and Azure cloud integration experts can help you with any facet of designing, installing, operating and troubleshooting a System Center 2016 Configuration Manager solution for local, cloud, or hybrid networks.
BlackBerry Desktop Manager Consultant Services
Emergency RIM Blackberry Consultant Services
Progent can provide the services of RIM BlackBerry-premier engineers who can assist small businesses to design, manage, and troubleshoot BlackBerry solutions affordably and successfully, doing away with the need for an internal BlackBerry expert and minimizing the expense and distraction of supporting a mobile workforce. Progent's BlackBerry specialists offer extensive experience working with Progent's Microsoft-expert consultants, Cisco CCIE network engineers, and CISSP and GIAC-certified security engineers. This wide range of expertise, combined with Progent's efficient remote support model, provides small and mid-size companies an efficient solution for incorporating BlackBerry devices and software productively into their IT network.
SCCM Computer Consultants
Microsoft Certified Expert SCCM Information Technology Outsourcing Companies
Progent's network engineers can assist you to streamline desktop change and update management by delivering expertise with management tools that include Configuration Manager 2007, Systems Management Server 2003, and Windows Server Update Services (WSUS).
Emergency Support Desk Sharing Online Support
Co-managed Heldesk Online Technical Support
Progent's Standard Help Desk Services offer a complete service desk solution that manages all aspects of online desktop support from service requests through ticketing, screen sharing, progress tracking, problem solving, and management reports. Support services are offered at a significant discount from Progent's normal Level 1 desktop service rates, and Progent can provide the option of fast on-demand escalation to Level 2 and Level 3 experts to handle complex issues.
Consulting Hourly Rate Network Recovery
Consultant Cost IT Consulting Firm
Progent's pricing model is to charge for online service and on-site help per minute. Consequently, you are billed exclusively for received services. Progent does not impose a higher rate for off-hours or priority support, and within California or in regions where Progent provides on-site support, Progent does not charge for travel time except for emergency calls where on-site time is less than four hours. In addition, Progent imposes no startup fee and requires no retainer for services provided during normal working hours. Many service firms demand large minimum fees or charge for each fifteen minutes or longer. Progent's small granularity eliminates large invoices for fast solutions so you will not be forced to allow less critical problems to stay unaddressed.
Cisco VoIP Phones and Cisco Unity Technology Consulting
IP Telephony Integration
Progent's CCIE-certified networking consultants can provide advanced support services for Cisco Unified Communications Manager (formerly CallManager). Progent can help you to integrate VoIP phones, create dial plans, set up SIP trunking and PSTN connections, deploy Cisco ISR G2 routers with CUBE support, and design UCS server high availability systems.
OS X Computer Consultant
Apple OSX Tiger Remote Troubleshooting
Progent's experts offer Apple macOS and Mac OS X users a range of services including workstation support, Apple macOS and OS X consulting, Apple Mac co-existence with Windows networks, Entourage and Exchange Server help, network protection services, and custom education. Progent can help clients to upgrade to macOS from Mac OS X or earlier editions of Apple OS X and Progent can offer help with Apple Mac application software. Progent's specialists in Apple technology can also assist your business with Apple iPhone integration and Apple iPad management, or moving to Apple's iCloud services. For computer networks based solely on macOS or OS X or for networks with a mix of Mac, Linux and Windows powered servers and workstations, Progent's Apple, Cisco, and Microsoft consultants have the background and depth to handle the complexity of planning, configuring and supporting a network environment that is available, secure, fast and able to achieve your company's objectives.
NetDocs Teleworkers Technology Professional
NetDocuments Migration Engineer
NetDocuments (NetDocs) is a cloud-based document management system built specifically for law practices. Progent offers online access to NetDocuments experts to assist your law firm to design, deploy, manage, tune, or debug a document management system (DMS) solution based on NetDocs.
Cisco Certified Information Technology Consulting CRISC Certified
Consulting Services Risk Assessment
Progent's disaster recovery support and business continuity consultants can help you design a disaster recovery strategy in case of an IT network catastrophe. Progent can show you how to create a complete disaster recovery plan that incorporates scheduled disaster recovery evaluations and testing. Progent's Microsoft and Cisco-certified consultants can also show you how to build an affordable, non-stop network solution that addresses availability issues involving a wide array of infrastructure technologies and processes.
Microsoft Exchange 2010 Migration Professional
Engineers Exchange 2010 Upgrade
Progent's Microsoft-certified network engineers can help you to assess the benefits of Exchange Server 2010 for your company and can help you to design and carry out an efficient migration to Microsoft Exchange 2010 from Microsoft Exchange Server 2003 or Microsoft Exchange 2007 Server that will offer fast payback by improving your workers' efficiency, cutting the expense of hardware and service, streamlining administration, and integrating your key communications platforms.
Network Consultants Wireless Link
Emergency Wireless Network Computer Engineer
Progent’s wireless consultants can help small businesses design, choose, test, deploy and support secure building-to-building wireless bridging products that integrate transparently into your IT network while providing a degree of security that matches or excels wired interfaces. Progent offers experience in wireless LAN/WAN technology from Cisco Aironet and Meraki, Proxim, and additional small business wireless vendors and can show you how to select and deploy the wireless link solutions that match your business needs.
Top Rated CISM Auditing
CISM Security Audit Services
Progent can provide the support of CISM Premier security consultants. The Certified Information Security Manager (CISM) committee defines the basic competencies and global standards of skill that IT security managers are required to learn. CISM gives executive management the confidence that consultants who have qualified for their CISM certification have the background and capability to deliver efficient security administration and consulting services.
Cybersecurity Group Juniper Junos
Juniper Junos J-Web Firewall Configure
Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.
Emergency Windows 7 Training Integration
Windows 7 Backup and Restore Engineer
Progent's Microsoft certified consultants can help your company to test
24x7x365 SSL management Services
ProSight password management system Consulting
Progent's ProSight IT Asset Management is a cloud-based IT documentation management service that makes it easy to capture, maintain, find and safeguard information about your network infrastructure, procedures, applications, and services. You can quickly find passwords or serial numbers and be alerted about impending expirations of SSLs or warranties. By cleaning up and managing your network documentation, you can save as much as half of time wasted searching for critical information about your IT network. ProSight IT Asset Management includes a centralized location for holding and sharing all documents required for managing your network infrastructure like standard operating procedures and How-To's. ProSight IT Asset Management also supports advanced automation for gathering and associating IT data. Whether you’re planning enhancements, doing maintenance, or responding to an emergency, ProSight IT Asset Management gets you the knowledge you need the instant you need it.
Automatic Fail-over Professionals
Zero Downtime Internet Network Configuration
Progent's Cisco-certified IT engineers can show you how to build an affordable, high availability Internet configuration architecture that can deliver 24x7 Internet access through a wide range of fault tolerant Internet access technologies including high availability BGP, transparent fail-over, and redundant Internet Service Providers. Progent can provide CCIE engineers to show you how to utilize the latest technology for fault tolerant Internet connections to implement an affordable, fully redundant Internet interface with automatic failover and other capabilities to create zero-downtime Internet connections.
Windows Server 2019 Storage Spaces Direct Configuration
Computer Engineer Windows Server 2019 Deduplication
Progent's Microsoft-certified Windows Server 2019 consultants can help your company to plan and carry out an efficient migration to Windows Server 2019 using existing system architecture or a new cloud-based or hybrid model. Microsoft Windows Server 2019 offers significant improvements in scale, speed, ease of management, virtualization, security and compliance, hybrid on-prem plus cloud deployments, resilience, and Linux support.
Firewall Setup UNIX
Solaris Security Consulting
If your company has a Solaris environment or a multi-OS computer system, Progent's CISM and CISSP-premier consultants can assist your whole organization in a broad range of security areas such as security management practices, security architecture and strategies, connection control systems and techniques, software development security, business processes security, hardware security, telecommunications, infrastructure and Internet security, and workplace recovery planning. CISM, CISSP and ISSAP stipulate the core skills and international standards of knowledge that network security professionals are expected to master. These accreditations provide IT management the confidence that those who have achieved their CISM or ISSAP qualification have the background and knowledge to offer world-class security support and engineering services.
Microsoft LCS Server Instant Messaging Configuration
Microsoft Live Communications Server Consultancy
Microsoft Office Communications Server provides IM and presence in an extensible, enterprise-grade package featuring advanced protection, seamless integration with additional Microsoft products, an extendable, standards-based development platform, and compliance with regulatory requirements such as HIPAA, Sarbanes-Oxley, and GLB. Your enterprise can realize lower costs and elevated operational efficiencies, enhanced individual productivity, and stronger intellectual property protection with this easy-to-administer, fault-tolerant IM platform. Effective implementations of Office Communications Server require careful planning and consideration before installation. Progent's Microsoft-authorized consultants can deliver the skill necessary to realize all the benefits of Office Communications Server throughout your entire organization.
Internet Access Consultants
Top Ranked Consulting Internet Connection
Progent can provide the cost-effective services of online Internet connectivity experts to assist your organization to evaluate or enhance your Internet services so your Internet connectivity solution aligns with your business needs. Services available from Progent's engineers include evaluation of your existing bandwidth utilization, carrier and service plan comparison and selection, network provisioning, and overseeing a smooth move to a new ISP and/or service arrangement. Provisioning can include optimizing current routers and switches and configuring additional ones, setting up firewalls, and upgrading fault-tolerant Border Gateway Protocol architectures.
High Availability Internet Connections Outsourcing
CCIE Certified Fault-tolerant Internet Connectivity Integration
Progent's Cisco-certified network consultants can help you design an affordable, high availability Internet connection architecture that can deliver 24x7 Internet connectivity through a broad range of high availability Internet access technologies including non-stop BGP, transparent fail-over, and redundant Internet Service Providers. Progent offers CCIE consultants to help you apply the latest technology for 24x7 Internet connectivity to create an affordable, fully redundant Internet network with automatic failover and other capabilities to create zero-downtime Internet access.
Apple iPad and Windows integration Network Engineer
Professional Windows and macOS coexistence
Progent's support specialists in Apple OS X and Microsoft Windows technology can help you integrate Apple Macintosh and Windows computers into seamless environments with full sharing and workgroup support. Enabling efficient co-existence among a variety of servers and desktops powered by Apple Mac OS and Microsoft Windows calls for extensive knowledge of and experience with Mac and Windows technology. Progent's background in Microsoft and Macintosh service makes it possible to provide world class support to companies that depend on these technologies to maintain their strategic advantage. Progent can also help you to interface Apple's iPhones and iPads to operate with smoothly with your Windows network.
Support Firms UNIX
NetBSD Migration Companies
Progent's UNIX platform support services provide small companies and developers assistance with managing and maintaining UNIX, Linux or Solaris systems that coexist with Microsoft-based technology. Progent offers your organization access to UNIX experts, support professionals certified by Microsoft and Cisco, and security experts with CISM certification. This wide range of experience offers you a convenient one-stop consulting firm to help you create and manage a protected and robust cross-platform network and communications environment that allows UNIX and Microsoft coexistence by combining Windows with major versions of UNIX such as Apple macOS and OS X, Sun Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms such as RedHat, SuSE, Debian GNU/Linux and Slackware.
CCIE Expert Certified IT Services Meraki MR62 Access Point
Cisco Experts Meraki 802.11ax AP Setup and Support
Progent's Cisco Meraki Wi-Fi access point consultants offer online and on-premises support to assist organizations of all sizes to plan, deploy, maintain, expand or repair Wi-Fi systems that utilize Cisco Meraki wireless access points. Progent can assist you to configure and support Meraki-based wireless networks for environments that can range from a telecommuter's home or a remote office to a large campus or a nationwide enterprise. Progent can also help you to integrate other Cisco products such as Catalyst and Nexus switches, ASR routers and ASA firewalls to build a cohesive ecosystem that delivers the same connectivity, responsiveness, security, manageability and uptime for wired and Wi-Fi users irrespective of their location or device.
IT Consultants Dynamics GP Great Plains Accounting
Great Plains Technical Support
Key characteristics of Dynamics GP/Great Plains software include a modular design that allows you to buy only the components you require, a standardized architecture built on Microsoft technologies to secure your investment and provide a highly integrated environment, enhanced reporting services that permit you to track all operations, income and expenses and sales patterns, integration with Microsoft Office to speed access to business data, the capability to process data from virtually any database or workstation application into Microsoft GP, and an open architecture that makes it possible to develop specialized programs. Progent can help you configure and support a reliable, protected server and communications infrastructure to support Dynamics GP/Great Plains, and can offer expert GP consultants to show you how to turn the powerful features of Dynamics GP accounting into a high-value business management solution.
Windows, UNIX, Solaris Online Consulting
UNIX, Windows Specialists
If you are producing UNIX or Linux software in an environment that includes Microsoft Windows-based processors, PCs, and office productivity products, Progent can provide full-service IT outsourcing that frees you to concentrate on your field of high-value know-how while avoiding the constant distraction of maintaining your company information system. Through the use of automated network monitoring and by delivering online and in-person assistance when your company needs it, Progent offers an economical solution for maintaining an information system that provides high reliability, security, and efficiency. Progent's developer assistance services include full-service network support outsourcing, virtual infrastructure, remote and on-site service and repair, proactive network monitoring, and Help Desk services.
Engineer Windows and UNIX
Windows and UNIX Specialists
Progent's UNIX family support experts provide small businesses and developers help with administering and maintaining UNIX, Linux or Solaris systems that operate with Microsoft-powered technology. Progent can give your business access to UNIX experts, consulting professionals certified by Microsoft and Cisco, and security specialists with CISM certification. This wide range of experience offers you a convenient single source to help you build and manage a secure and reliable mixed-platform network and communications infrastructure that supports UNIX and Microsoft coexistence by integrating MS Windows with popular versions of UNIX including Apple Mac OS X, Sun Solaris, AIX UNIX from IBM, HP-UX, BSD, SCO UNIX, and SGI/Irix or major Linux variations including RedHat, SUSE, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora, Gentoo Linux, Mandrake, Debian GNU/Linux, and Slackware.
Specialist Azure and SCDPM integration
Microsoft Azure AD configuration Development Group
Progent can assist small companies to move all or part of their network infrastructure to Microsoft Azure. This can streamline IT administration and reduce hardware expense. Microsoft Azure offers a comprehensive library of cloud services and Progent can assist you to understand the benefits and limitations of different cloud computing architectures supported by Azure. Progent can help you administer cloud-resident or hybrid cloud and on-premises apps and resources and make sure that you sidestep the common mistakes small organizations make when moving to the cloud. Progent can help you to set up cloud servers on Azure Virtual Machines, utilize cloud storage with Azure Storage, handle user identity with Azure Active Directory, and automate backup-and-recovery services with Azure Backup. Progent can also show you how to prepare perimeter firewalls and IPsec VPN tunnels and also to manage iPhones and iPads and Android smartphones and tablets.
Network Consultants Offsite Workers IP Voice
Remote Employees IP Voice Information Technology Consulting
Progent can help small and mid-size organizations to configure VoIP technology to give their at-home employees the advantage of transparent extensions of the corporate phone system.
Exchange Server 2000 Support and Setup
Open Now Exchange Server 2000 Upgrade Computer Consultants
Progent is among the most qualified network consulting firms for designing email systems powered by Microsoft Exchange 2000. Progent is skilled in helping small and mid-size companies receive all the benefits of Exchange 2000 under typical situations such as upgrading from Exchange 5.5 Server, moving from an ISP-managed or POP3 e-mail environment, and outsourcing your Exchange 2000 support.
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