Enlarging your telecommuter workforce may have a major effect on network infrastructure, security/compliance, and company workflows. Progent has 20 years of experience assisting businesses of all sizes to plan, deploy, manage, tune, and debug IT environments that support a remote workforce. Progent can assist your Des Moines organization to select the appropriate tools and follow leading practices in creating and operating a safe virtual office ecosystem for telecommuters that promotes collaboration and returns top value. Progent offers support services that go from on demand expertise for getting you past occasional technical bottlenecks to comprehensive project management or co-management to help you carry out business-critical tasks.

Progent can assist Des Moines, Iowa businesses to with any facet of creating a high-performing telecommuting ecosystem by delivering infrastructure design and configuration services, IP voice troubleshooting, video conferencing support, collaboration platform customization and training, cloud integration, Call Desk augmentation, data security, backup/restore solutions, and streamlined management.

Security for Remote Workers
At-home employees commonly use their own computers and usually operate in an unsecured physical area. This multiplies their vulnerability to malware threats and calls for judicious deployment of corporate firewalls, anti-malware tools, multi-factor authentication, remote monitoring, thorough user training, and the creation of security policies built on best practices. Progent's veteran roster of IT security support consultants can assist your business to plan, implement and maintain a compliant security solution that protects vital information assets in environments that incorporate remote workers.

Firewall Integration Services for At-Home WorkersFirewalls allow you to create a network that can be safely utilized by local users as well as by at-home workers, mobile employees, vendors, clients, and the public. Next-generation firewall appliances allow you to configure and control appropriate access rights to different groups of users and to scale your IT network and adjust your cybersecurity posture as your business evolves and as network attacks become more sophisticated. Progent supports both current and legacy firewall devices from all major vendors including Cisco, Palo Alto Networks, WatchGuard, Juniper, and Fortinet. For more information about Progent's firewall configuration services, see firewall integration and support services.

Remote Endpoint Monitoring Services for TelecommutersOnline Endpoint Security Monitoring makes it easy to track the various computers utilized by telecommuters and either block or identify and respond to the latest cyber attacks like ransomware. With ProSight Active Security Monitoring (ASM) services, a small-footprint software agent is put on every protected endpoint device, watching all activity and utilizing state-of-the-art machine learning and full execution context from SentinelOne to identify new threats on arrival. When a cyberattack is spotted, ProSight Active Security Monitoring immediately isolates the infected endpoint device from the network to quarantine the threat. Because the ProSight ASM software agent is autonomous, endpoint devices remain secure even when they are disconnected from the Internet. Progent is a SentinelOne Partner, dealer, and integrator. For more information about ProSight ASM, visit remote endpoint security monitoring for teleworkers.

Two-factor Authentication (2FA) Services for TeleworkersProgent's Duo MFA services incorporate Cisco's Duo technology to protect against password theft by using two-factor authentication (2FA). Duo supports one-tap identity verification with iOS, Google Android, and other out-of-band devices. Using 2FA, whenever you sign into a protected online account and give your password you are requested to confirm who you are on a unit that only you possess and that uses a separate network channel. A broad selection of out-of-band devices can be used as this second means of ID validation including an iPhone or Android or wearable, a hardware token, a landline telephone, etc. You may register multiple validation devices. For more information about ProSight Duo two-factor identity authentication services, go to Cisco Duo MFA two-factor authentication (2FA) services for telecommuters.

Security Audit Services for At-Home WorkersSecurity Audits can evaluate the vulnerability of your network to all types of outside and internal security attacks for an environment that incorporates at-home workers. Progent can run remote, automated cybersecurity analysis software for rapidly and affordably uncovering a broad range of security holes that can be surfaced via the Internet. Progent's security audit consulting services, which can be provided by security professionals with top certifications including CISA, ISSAP, and GIAC, can help you to evaluate your operations and policies and review your network infrastructure to enable you to implement top-level protection for your teleworkers.

Download White Paper: Protecting a Work-From-Home (WFH) Environment
To view or download a white paper about critical things to concentrate on for securing a network that supports work-from-home staff, click:
Securing a Work-From-Home Network White Paper. (PDF - 2.4 MB)

Contact Progent for At-Home Worker Expertise
To get in touch with Progent about building and managing a productive telecommuter solution for your Des Moines, Iowa business, call 1-800-993-9400 or go to Contact Progent.