Expanding your telecommuter workforce can have a significant effect on IT infrastructure, security, and corporate culture. Progent has 20 years of background helping businesses of all sizes to plan, deploy, administer, optimize, and troubleshoot IT networks that incorporate a remote workforce. Progent can help your Des Moines company to pick the right technologies and follow leading practices in building and maintaining a secure virtual solution for teleworkers that promotes collaboration and returns top value. Progent offers services ranging from as-needed expertise for helping you past challenging technical roadblocks to comprehensive project management or co-management to help you carry out mission-critical tasks.

Progent's consultants can help Des Moines, Iowa businesses to succeed with any aspect of building a high-functioning telecommuting ecosystem by providing infrastructure design and configuration services, IP voice troubleshooting, video conferencing support, collaboration platform selection and deployment, public cloud integration, helpdesk outsourcing, data security, data protection solutions, and centralized management.

Security and Compliance for At-Home Workers
Work-from-Home staff members commonly utilize their own computing devices and usually work in an unsecured physical environment. This situation multiplies their susceptibility to malware threats and calls for careful configuration of firewalls, AV tools, multi-factor authentication, remote endpoint monitoring, extensive user education, and the creation of policies based on best practices. Progent's veteran group of data security support consultants can assist your business to plan, deploy and manage a compliant security solution that guards vital information resources in networks that include an at-home workforce.

Firewall Integration Services for At-Home WorkersFirewalls allow companies to build a network that can be safely utilized by on-premises users and by telecommuters, mobile workers, suppliers, customers, and the public. Modern firewall devices allow you to configure and manage appropriate access rights to different groups of users and to scale your network and adjust your security profile as your company evolves and as cyber threats grow more complex. Progent supports both new and legacy firewall devices from all major manufacturers like Cisco, Palo Alto Networks, WatchGuard, Juniper, SonicWall and Fortinet. To learn more about Progent's firewall support expertise, visit firewall integration and support expertise.

Remote Endpoint Monitoring for At-Home WorkersRemote Endpoint Security Monitoring makes it possible to watch over the disparate devices used by an at-home workforce and either reject or spot and mitigate the latest cyber attacks such as ransomware. With Progent's ProSight Active Security Monitoring services, a lightweight agent is installed on every secured endpoint, monitoring all activity and using advanced machine learning from SentinelOne to identify new attacks before they can spread. When a cyberattack is spotted, ProSight Active Security Monitoring immediately disconnects the targeted endpoint device from the network to quarantine the malware. Since the ProSight Active Security Monitoring agent is autonomous, endpoints stay protected even when they are offline. For details about ProSight ASM, see remote endpoint monitoring for an at-home workforce.

Two-factor Authentication Services for TeleworkersProgent's Duo MFA service plans incorporate Cisco's Duo technology to defend against password theft through the use of two-factor authentication (2FA). Duo enables single-tap identity confirmation with Apple iOS, Google Android, and other out-of-band devices. Using 2FA, whenever you log into a secured application and give your password you are asked to verify your identity on a unit that only you have and that uses a different ("out-of-band") network channel. A wide range of devices can be used as this added form of authentication such as a smartphone or wearable, a hardware/software token, a landline telephone, etc. You may register multiple verification devices. To learn more about ProSight Duo two-factor identity authentication services, visit Duo MFA two-factor authentication services for remote workers.

Security Audit Services for At-Home WorkersSecurity Audits can assess the vulnerability of your network to all classes of external and internal security attacks for a network that incorporates telecommuters. Progent can run online, automated security analysis software for rapidly and affordably detecting a wide variety of security weaknesses that can be found via the Internet. Progent's endpoint security audit experts, which can be managed by network security professionals with top credentials including CISM, CISSP, and GIAC, can help you to audit your operations and governance policies and review your network architecture to enable you to design the highest level of protection for your remote workers.

Download White Paper: Protecting a Work-From-Home (WFH) Network
To view or download a white paper about critical areas to focus on for securing a network that incorporates work-from-home staff, click:
Protecting a Work-From-Home Network White Paper. (PDF - 2.4 MB)

Contact Progent for Telecommuter Support Services
To get in touch with Progent about creating and managing a productive work-from-home environment for your Des Moines, Iowa company, call 1-800-993-9400 or visit Contact Progent.