Expanding your at-home workforce can have a significant effect on IT infrastructure, security, and corporate culture. Progent has 20 years of background helping SMBs to design, configure, administer, tune, and troubleshoot IT environments that incorporate at-home workers. Progent can assist your Des Moines company to select the right technologies and adhere to best practices in building and operating a secure virtual solution for telecommuters that facilitates teamwork and returns top value. Progent can provide services that go from on demand guidance for helping you past challenging technical bottlenecks to comprehensive project management to help you carry out mission-critical initiatives.

Progent can help Des Moines, Iowa organizations to succeed with any facet of creating a high-performing telecommuting ecosystem by providing infrastructure configuration services, VoIP PBX troubleshooting, voice/video conferencing integration, collaboration platform customization and training, cloud connectivity, Call Desk outsourcing, cybersecurity, backup/restore solutions, and centralized management.

Security for Remote Workers
Work-from-Home (WFH) workers typically use their own computing devices and often operate in a poorly secured physical area. This increases their vulnerability to malware attacks and requires careful configuration of firewalls, AV tools, MFA-based identity verification, remote endpoint monitoring, thorough end-user education, and the development of security policies built on leading practices. Progent's veteran roster of IT security solutions consultants can assist you to plan, configure and maintain an effective security solution that guards critical information assets in environments that include an at-home workforce.

Firewall Integration Services for At-Home WorkersFirewalls allow you to build a network environment that can be securely accessed by local users as well as by at-home workers, mobile employees, vendors, clients, and other stakeholders. Modern firewall appliances permit you to configure and control appropriate permissions to various groups of users and to expand your IT network and adjust your security profile as your company evolves and as network attacks grow increasingly sophisticated. Progent works with both current and older firewall devices from all leading vendors including Cisco, Palo Alto Networks, Check Point, Juniper, SonicWall and Fortinet. For more information about Progent's firewall integration services, refer to firewall configuration and support services.

Remote Security Monitoring and Management for TeleworkersOnline Endpoint Monitoring makes it easy to watch over the various devices used by at-home workers and either block or spot and respond to the latest threats like ransomware. With ProSight Active Security Monitoring services, a lightweight software agent is installed on each secured endpoint, monitoring all activity and using state-of-the-art machine learning and full execution context from SentinelOne to identify zero-day threats on arrival. When a cyberattack is spotted, ProSight ASM instantly isolates the impacted endpoint from the network to contain the threat. Because the ProSight ASM software agent is self-contained, endpoint devices remain secure even when they are offline. Progent is a SentinelOne Partner, reseller, and integrator. For more information about ProSight Active Security Monitoring, refer to remote endpoint security monitoring for teleworkers.

Two-factor Authentication Services for TelecommutersProgent's Duo MFA services incorporate Cisco's Duo cloud technology to defend against compromised passwords by using two-factor authentication (2FA). Duo enables one-tap identity confirmation with iOS, Android, and other personal devices. Using 2FA, whenever you log into a secured online account and enter your password you are requested to verify who you are on a unit that only you have and that uses a separate network channel. A broad range of out-of-band devices can be utilized as this added form of ID validation including a smartphone or wearable, a hardware token, a landline phone, etc. You may register multiple verification devices. For details about ProSight Duo two-factor identity authentication services, go to Duo MFA two-factor authentication services for telecommuters.

Security Audit Services for At-Home WorkersSecurity Audits can assess the vulnerability of your information system to all types of external and local security threats for a network that includes at-home workers. Progent can run online, automated security inventory software for quickly and economically uncovering a wide variety of security gaps that can be found via the Internet. Progent's security assessment consulting services, which can be provided by data security experts with advanced credentials including CISA, ISSAP, and GIAC, can help your business to audit your workflows and policies and assess your IT infrastructure to allow you to implement top-level security for your teleworkers.

Download White Paper: Securing a Work-From-Home (WFH) Environment
To read or download a white paper describing key things to concentrate on for securing an IT environment that supports telecommuters, click:
Securing a Work-From-Home (WFH) Network White Paper. (PDF - 2.4 MB)

Contact Progent for Remote Workforce Expertise
To contact Progent about building and managing a productive telecommuter solution for your Des Moines, Iowa company, phone 1-800-993-9400 or refer to Contact Progent.