Fast and Affordable Remote Help for Des Moines Iowa Computer Networks
Fast Online Technical Support for Des Moines NetworksFor businesses in Des Moines Iowa, Progent provides remote technical support for networks based on any mix of Microsoft, Cisco, macOS and OS, or Linux technology. Progent's Microsoft Premier consulting experts have delivered remote troubleshooting to businesses in every state in the United States. (Refer to recommendations from Progent's clients.) In addition, Progent offers the expertise of Cisco CCIE-qualified engineers to solve challenging networking issues, as well as the services of CISA and CISSP-qualified security experts to help with high-level security design and troubleshooting issues.

Progent's remote technical support engineers offer exceptional value due to the fact that they possess the practical background and have access to the sophisticated tools needed to solve most network problems quickly. This reduces immediate costs since service calls accumulate fewer chargeable consulting minutes. Online help also avoids the expense of dispatching an engineer to your office. Your company benefits additionally with incidental expenses by minimizing or avoiding system downtime and related costs resulting from business disruption, disgruntled clients, unproductive workers, and distracted executives. Progent's advanced remote technical support know-how is particularly helpful for organizations that rely on public clouds for critical infrastructure or applications like Azure, Exchange Online, Amazon AWA, Google Cloud Platform (GCP), or where on-premises IT support may not be useful.

Progent's billing policy for online help is designed to leverage your IT service dollar. Progent charges per minute for phone consulting, so you are billed exclusively for the support that you actually get. Unlike many remote support organizations, Progent asks for no service activation fee or minimum job duration. Progent's one-minute billing unit and clean model for pricing save you from scenarios where fast repairs manage to turn into substantial tabs. Progent's skill at dealing with problems quickly means you saves money.

Progent's Remote Consulting and Troubleshooting Expertise
Over time, Progent has refined an arsenal of customized tools and field-tested processes which promote the maximum level of effectiveness for online engineering help and troubleshooting for computer systems of any size. Progent offers protected Virtual Private Network support for VPN gateways from a variety of leading sources including Microsoft, Cisco, SonicWall and WatchGuard. Secure VPN connectivity permits the consultants of Progent's remote service group to access your environment remotely without compromising system security.

Progent's advanced technical support database application stores extensive histories describing the service that Progent's customers have been provided. Progent's team consultants have the benefit of the details of all help rendered to each customer by every Progent engineer. This history of trouble tickets and solutions is organized as a readily retrievable support database that permits Progent's online technical professionals to communicate their knowledge with the whole team to ensure that the effectiveness of Progent's support services grows over time. Progent's high-level certifications and close associations with important industry leaders including Cisco and Microsoft open up additional massive technical knowledge bases and allow quick response from vendors' in-house engineering staff with the result that Progent's online service experts can come up with the most efficient solutions quickly.

Remote support services offered by Progent to companies in Des Moines Iowa include:

ProSight Flat-rate IT Services for Small and Mid-size Businesses
Progent offers a selection of budget-friendly, fixed-price managed services designed to enable small and mid-size organizations to utilize the same advanced IT solutions used by many of the world's leading enterprises. Progent's ProSight suite of network management outsourcing services covers all key areas of information technology such as email content filtering, threat defense based on machine leaning, cloud-based backup/recovery, infrastructure management, virtual server hosting, and IT asset documentation management. ProSight managed services include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring (ASM) is an endpoint detection and response (EDR) solution that utilizes SentinelOne's cutting edge behavior-based machine learning technology to defend endpoints and servers and VMs against new malware attacks like ransomware and email phishing, which easily evade legacy signature-based AV products. ProSight ASM safeguards on-premises and cloud-based resources and provides a single platform to manage the entire malware attack progression including filtering, detection, containment, remediation, and forensics. Key features include single-click rollback using Windows VSS and real-time network-wide immunization against newly discovered attacks. Progent is a SentinelOne Partner, dealer, and integrator. Learn more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware defense based on SentinelOne technology.

  • ProSight Enhanced Security Protection (ESP): Physical and Virtual Endpoint Security and Microsoft Exchange Filtering
    ProSight Enhanced Security Protection services offer economical multi-layer security for physical servers and virtual machines, workstations, mobile devices, and Exchange email. ProSight ESP uses adaptive security and modern behavior analysis for continuously monitoring and reacting to cyber assaults from all vectors. ProSight ESP delivers firewall protection, penetration alarms, endpoint control, and web filtering through cutting-edge tools packaged within one agent accessible from a unified control. Progent's data protection and virtualization consultants can help you to plan and configure a ProSight ESP deployment that meets your organization's specific requirements and that helps you prove compliance with legal and industry information protection regulations. Progent will help you define and implement security policies that ProSight ESP will enforce, and Progent will monitor your IT environment and respond to alarms that require immediate action. Progent's consultants can also assist you to set up and verify a backup and disaster recovery system such as ProSight Data Protection Services (DPS) so you can recover quickly from a destructive security attack such as ransomware. Find out more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint protection and Microsoft Exchange email filtering.

  • ProSight Data Protection Services (DPS): Managed Backup and Disaster Recovery
    Progent has worked with advanced backup/restore technology vendors to create ProSight Data Protection Services (DPS), a selection of offerings that provide backup-as-a-service (BaaS). ProSight DPS services automate and monitor your data backup operations and allow non-disruptive backup and rapid recovery of vital files/folders, apps, system images, and Hyper-V and VMware virtual machines. ProSight DPS helps your business recover from data loss caused by equipment failures, natural disasters, fire, cyber attacks like ransomware, human mistakes, malicious employees, or software bugs. Managed services in the ProSight DPS product line include ProSight Altaro VM Backup, ProSight 365 Total Backup (formerly Altaro Office 365 Backup, ProSight DPS ECHO Backup using Barracuda purpose-built hardware, and ProSight MSP360 Cloud and On-prem Backup. Your Progent service representative can help you to identify which of these managed services are most appropriate for your network.

  • Progent's Patch Management: Patch Management Services
    Progent's managed services for patch management provide organizations of any size a versatile and affordable alternative for assessing, testing, scheduling, implementing, and tracking updates to your ever-evolving IT network. Besides maximizing the protection and functionality of your computer network, Progent's patch management services allow your IT team to concentrate on more strategic projects and tasks that derive maximum business value from your information network. Learn more about Progent's patch management support services.

  • ProSight Duo Two-Factor Authentication: Identity Validation, Endpoint Remediation, and Protected Single Sign-on
    Progent's Duo authentication services utilize Cisco's Duo technology to defend against password theft through the use of two-factor authentication. Duo supports one-tap identity verification on iOS, Android, and other out-of-band devices. With 2FA, whenever you sign into a secured application and enter your password you are requested to confirm your identity on a unit that only you have and that uses a different network channel. A broad selection of devices can be used as this added form of authentication such as an iPhone or Android or wearable, a hardware token, a landline telephone, etc. You may register several validation devices. To find out more about ProSight Duo two-factor identity validation services, visit Duo MFA two-factor authentication services.

  • ProSight Reporting: In-depth Reporting for Ticketing and Network Monitoring Platforms
    ProSight Reporting is an expanding suite of real-time reporting tools created to integrate with the industry's leading ticketing and remote network monitoring platforms such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne. ProSight Reporting incorporates Microsoft Graph and features color coding to highlight and contextualize critical issues like spotty support follow-up or machines with missing patches. By identifying ticketing or network health problems concisely and in near-real time, ProSight Reporting improves network value, reduces management hassle, and saves money. For more information, visit ProSight Reporting for ticketing and network monitoring applications.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam and virus filtering service that incorporates the technology of top data security companies to provide centralized control and comprehensive protection for your inbound and outbound email. The hybrid architecture of Progent's Email Guard integrates cloud-based filtering with a local security gateway device to offer advanced defense against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-borne threats. Email Guard's cloud filter acts as a first line of defense and blocks most unwanted email from reaching your network firewall. This reduces your vulnerability to external threats and conserves network bandwidth and storage. Email Guard's on-premises gateway appliance adds a deeper layer of analysis for inbound email. For outgoing email, the onsite security gateway provides AV and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The local gateway can also assist Exchange Server to track and safeguard internal email traffic that stays inside your security perimeter. For more information, visit ProSight Email Guard spam filtering and data leakage protection.

  • ProSight WAN Watch: Infrastructure Management
    ProSight WAN Watch is an infrastructure monitoring and management service that makes it easy and inexpensive for small and mid-sized organizations to diagram, monitor, reconfigure and debug their connectivity hardware such as routers, firewalls, and load balancers as well as servers, printers, client computers and other devices. Incorporating cutting-edge Remote Monitoring and Management (RMM) technology, ProSight WAN Watch makes sure that infrastructure topology diagrams are always current, copies and displays the configuration of almost all devices on your network, monitors performance, and sends notices when potential issues are detected. By automating tedious management and troubleshooting processes, WAN Watch can cut hours off ordinary tasks like network mapping, reconfiguring your network, locating appliances that require important software patches, or resolving performance bottlenecks. Find out more about ProSight WAN Watch network infrastructure management services.

  • ProSight LAN Watch: Server and Desktop Monitoring
    ProSight LAN Watch is Progent's server and desktop monitoring service that incorporates state-of-the-art remote monitoring and management techniques to help keep your IT system running at peak levels by tracking the state of critical assets that power your business network. When ProSight LAN Watch uncovers an issue, an alert is sent immediately to your specified IT management personnel and your assigned Progent consultant so all potential problems can be resolved before they have a chance to disrupt your network Find out more details about ProSight LAN Watch server and desktop monitoring services.

  • ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
    With Progent's ProSight Virtual Hosting service, a small or mid-size business can have its critical servers and applications hosted in a protected fault tolerant data center on a fast virtual machine host set up and maintained by Progent's network support experts. Under the ProSight Virtual Hosting model, the customer owns the data, the OS software, and the apps. Since the environment is virtualized, it can be ported immediately to an alternate hardware environment without a time-consuming and technically risky reinstallation process. With ProSight Virtual Hosting, you are not tied one hosting provider. Find out more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Infrastructure Documentation and Password Management Services
    Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to create, maintain, retrieve and protect data related to your network infrastructure, processes, applications, and services. You can instantly locate passwords or serial numbers and be alerted automatically about impending expirations of SSLs ,domains or warranties. By cleaning up and managing your network documentation, you can save up to 50% of time spent searching for vital information about your IT network. ProSight IT Asset Management features a centralized repository for holding and collaborating on all documents required for managing your network infrastructure such as recommended procedures and self-service instructions. ProSight IT Asset Management also supports a high level of automation for collecting and relating IT data. Whether you're making improvements, performing maintenance, or responding to a crisis, ProSight IT Asset Management delivers the knowledge you need as soon as you need it. Find out more about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a fast and affordable alternative for small and medium-size businesses to obtain an unbiased assessment of the overall health of their IT system. Powered by a selection of the leading remote monitoring and management (RMM) tools in the industry, and supervised by Progent's world-class team of information technology experts, ProSight Network Audits help you see how well the configuration of your essential network assets conform to leading practices. Both the Basic and Advanced options for ProSight Network Audit services are available at a low, one-time cost and provide immediate benefits such as a more manageable Active Directory (AD) system. Both also come with a year of cutting-edge remote network monitoring and management. Benefits can include simpler network management, improved compliance with data security standards, higher utilization of IT resources, faster troubleshooting, more dependable backup and recovery, and increased uptime. Learn more information about Progent's ProSight Network Audits network infrastructure assessment.

Progent's ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report is an affordable service built around a brief phone discussion with a Progent information assurance consultant. The interview is intended to assess your organization's ability to stop or recover quickly after an assault by a ransomware strain such as Ryuk, WannaCry, MongoLock, or Locky. Progent will work with you personally to gather information concerning your current AV defense and backup/recovery system, and Progent will then produce a written Basic Security and Best Practices Report describing how you can apply best practices to deploy a cost-effective security and backup/recovery system that meets your business needs. For details, refer to The ProSight Ransomware Preparedness Report.

Special Consulting Services Offered by Progent
Progent can provide the skills of world-class remote consulting experts for contract IT projects. Billing rates for longer-term development or consulting tasks are set according to the level of expertise of the consultants involved. Progent's experience with these important areas of information technology enables customers to complete critical initiatives economically and on schedule. Progent's project-based online consulting services include:

  • Help Desk Call Center Expertise
    Progent's Help Desk service options for companies with environments based on Windows, Cisco, Apple macOS and OS X, UNIX, or Linux technology include full-service Help Desk services, shared Helpdesk services, and Help Desk operations consulting. Progent's Standard Help Desk Services provide smaller businesses a comprehensive service desk solution that handles all facets of online desktop support from initial requests through trouble ticket generation, screen sharing, progress tracking, problem resolution, and management reports. Progent provides help desk services at a significant discount from Progent's regular Level 1 desktop support rates, and Progent offers the additional option of fast as-needed escalation to Level 2 and Level 3 experts to handle challenging issues.

    Progent's Help Desk Co-management services allow your IT organization to split responsibilities for Help Desk services transparently between your IT staff and Progent's large roster of certified desktop support technicians and subject matter experts. Progent's Co-managed Help Desk service is a collaborative service desk solution based on the leading PSA tool for managing end-user service requests, ticketing, ownership, status tracking, and metrics.

    Progent's Help Desk Call Center staff of veteran network professionals gives your customers in Des Moines Iowa instant assistance from a reliable technical support resource with extensive background offering telephone-based consulting and online diagnostics for networks that incorporate Microsoft, Cisco, Apple macOS and OS X, UNIX, or Linux components. Progent's charter is to earn the Help Desk the reputation as a significant enabler of business success, and Progent's intent is to resolve rather than merely document IT issues.

  • Business Applications Services: Education, Programming, and Problem Solving
    Progent's Applications Consulting Team provides phone-based and in-depth consulting expertise and training in specific application areas that include ERP, MRP, customizing accounting packages, and CRM. Progent also can deliver consulting expertise, programming, and education for familiar Microsoft applications such as CRM, Project, Microsoft 365 Word, and Office Excel. To find out additional information concerning Progent's consulting, customization, and education services, visit Progent's Business Application Experts Team.

  • Centralized and Automated Administration of Hybrid Cloud Environments
    Microsoft System Center centralizes and automates the management of hybrid cloud networks by offering advanced support for Windows Server 2022 servers, Windows 10 and Windows 11; seamless integration of mixed-OS networks that include Linux, Microsoft Hyper-V and VMware; and better public and private cloud support including closer integration with Microsoft Intune for Apple iPhone and Android smartphone management plus native integration with Operations Management Suite (OSM) for cloud-based analytics. Progent's System Center consulting experts can provide world-class online and onsite expertise for all components of System Center2including Operations Manager (SCOM), Configuration Manager (SCCM), Virtual Machine Manager, Data Protection Manager (SCDPM), Orchestrator, and Service Manager (SCSM). Progent can help organizations of any size to design and install a new deployment of System Center2, extend or tune your current one, migrate efficiently from an earlier release of System Center, or debug your System Center solution.

  • Online IT Infrastructure Monitoring Services
    Progent offers organizations in Des Moines Iowa online hybrid network monitoring and reporting by providing System Center Operations Manager consulting. Progent can customize SCOM to fit your business so your IT support is proactive rather than reactive. By detecting looming problems before they evolve into full-scale emergencies, remote monitoring can ward off stressful and expensive service breakdowns. Progent can also use server and infrastructure monitoring utilities like Nagios and MRTG Graphical Traffic Load Monitor to analyze UNIX, Linux, Solaris, or macOS and OS X environments, Windows networks, or networks that incorporate a variety of OS platforms.
How Your Des Moines Business Can Contact Progent's Remote Service Professionals
To contact Progent about emergency online assistance with Windows, Apple macOS and OS X, or Linux environments, visit Progent's Emergency Online Help, telephone 1-800-993-9400, or see Contact Progent. For organizations and new businesses in Des Moines Iowa, Progent's online computer support specialists can provide expert and economical IT support the instant your organization needs it. More than 20 years of providing online tech support has led to Microsoft Partner status for Progent's consultants and has helped Progent to develop world-class troubleshooting capability and to refine online access technology to repair network problems rapidly while avoiding the expense and lost time that comes with on-site support calls.

Even if your Des Moines business relies on a regular independent support technician or employs a full time IT staff that can deal with ordinary computer issues, Progent's Microsoft certified consultants are available to provide a convenient and transparent virtual extension of your on-site resources for situations when your usual IT support personnel either don't have the availability or the experience to fix sudden system emergencies or particularly complex integration problems.

Details of Progent's Online Network Services for Des Moines Iowa
Progent's online help, Internet-based repair, system security consulting, and system management services give companies in Des Moines Iowa the greatest leverage for your IT budget. Whether you need one-time telephone support and remote network repair or full-time Help Desk call center services and system administration, Progent's professionals can provide your company world class network support while permitting you to avoid the expense and administration overhead of carrying a full-service in-house IT organization. Highlights of Progent's National Remote Support services include:

How Is Progent Unique from Other Service Organizations?
Progent is a Microsoft Partner consulting company and Progent's number of employees, range of technical knowledge, fine tuned remote support tools, and familiarity with corporate IT allow offices to escape the pitfalls associated with excessive dependence on smaller consulting firms, individual freelance consultants, or limited internal IT help.

Progent adds value by providing:

How Does Our Company Start Receiving Remote Computer Support from Progent?
To initiate Progent's online help services or to learn more about Progent's phone support programs, contact Progent at 1-866-PROGENT (866-776-4368) or refer to Contact Progent. If you have an urgent requirement for network help, visit Immediate Network Support.



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    Cisco offers an extensive product line of routers that includes routers built to provide the security, performance, and availability demanded by organizations ranging from small businesses to global enterprises. Cisco routers feature support for redundancy, automatic failover, and backup power for improved fault tolerance and network availability. Progent can help you select and integrate Cisco routers to establish a reliable infrastructure for your IT system and to make it economical to grow as you add new users, start new offices, install new services, extend your network to customers and partners, and manage an increasingly mobile workforce. Progent can provide help with a variety of routers based on Cisco's IOS operating system, including Cisco's 800 series of small business routers, Cisco 1800 and 3800 ISR routers, Cisco 1900 and 4000 G2 ISR routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for wide area network edge applications, CRS Carrier Routing System for core Networks, as well as legacy 2500 and 2700 Routers.

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    Progent's Cisco certified wireless networking experts can provide affordable remote and on-premises help for both end-of-life and modern Wave 2 Aironet wireless APs and Progent can assist your business to plan and maintain Wi-Fi environments that include indoor and outdoor/ruggedized Aironet APs.

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    Cisco's security and offsite access technology for small companies offer a complete line of manageable security solutions to help protect your wired and wireless information system. Cisco's Virtual Private Network product family includes switches, firewalls, intrusion detection systems and VPN concentrators. Progent's professional consulting staff includes experienced specialists with Cisco Certified Internetwork Expert and CCNP certifications who can assist your company to evaluate Cisco Virtual Private Network, Cisco RADIUS Security, Cisco Aironet and Meraki wireless access points, and other Cisco security solutions that fit best with your business objectives.

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    Progent can help you in all phases of your upgrade to Exchange 2016 including designing high availability infrastructure for a local, Microsoft cloud connected or hybrid deployment; licensing requirements for Exchange 2016 Server and Windows Server 2012 R2 or later; moving mailboxes; Hyper-V strategy; specifying mass storage capacity required for your virtual machines, mailbox databases and logs; setting up hardware load balancing for fault-tolerant CAS services; planning, setting up and validating Exchange Servers and Windows Servers and DAG groups; integration with SharePoint Server or SharePoint Online; preparing your firewall; resolving SSL issues; performing client remediation with Office 2010 or greater or Microsoft 365; and setting up Outlook on the web.

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    SQL Server 2014 incorporates significant improvements in key areas such as speed, uptime, security, and cloud integration. Microsoft SQL Server 2014 is the first version of SQL Server that includes in-memory capability that operates transparently across all types of applications including Online Transaction Processing (OLTP), data warehousing, and business analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can provide cost-effective online and onsite services including system design, deployment, administration, remediation, and software development expertise to help businesses of any size to realize maximum business value from their SQL Server 2014 investment.

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    Lync Server 2010 supports Instant Messaging, Real Presence, audio and video conferencing, desktop sharing, as well as VoIP and PSTN telephony. Microsoft Lync 2010 can enhance the functionality of Microsoft Exchange, SharePoint and Office or Microsoft 365 and streamlines administration through integration with Active Directory. Lync can also cut capital and operational costs by eliminating Voice-over-IP equipment and subscription fees, PBX gear, or conventional video conferencing solutions. Progent's certified unified communications consultants offer remote and onsite support services to assist you to manage and troubleshoot your current Lync 2010 deployment or evaluate the benefits of upgrading from Lync Server 2010 to Skype for Business, which is Microsoft's renamed and revamped release of the product family. Progent can also help you to design and carry out an efficient Skype for Business migration or a migration to Microsoft Teams.

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    Progent's Computer Help Desk Outsourcing Support Services for PC desktop support are designed specifically for small businesses who need immediate availability of a Help Desk Call Center with professional telephone support and full escalation capability but who have to work within a limited IT budget. Important components of Progent's Help Desk Outsourcing Services include: Helpdesk Phone Support, Secure Remote Access Support, System Evaluation, Problem Prioritization, Virtual Helpdesk Support, Per Minute Billing, and Help Desk Applications Selection and Deployment.

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    Progent can help you in any and all phases of your migration to Exchange Server 2016 including planning HA architecture for an on-premises, Microsoft cloud connected or hybrid environment; licensing compliance for Exchange 2016 and Windows Server 2012 R2; migrating mailboxes; Hyper-V strategy; determining storage requirements for your virtual machines, mailbox databases and log files; configuring hardware load balancing (HLB) for fault-tolerant CAS services; designing, configuring and validating Exchange Servers and Windows Servers and DAG groups; integration with SharePoint; preparing your firewall; resolving SSL issues; providing client remediation with Office 2010 or greater or Microsoft 365; and setting up Outlook on the web (formerly Outlook Web App).

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    ProSight Active Security Monitoring (ASM) is an endpoint protection service that incorporates next generation behavior-based machine learning tools from SentinelOne to defend endpoint devices as well as physical and virtual servers against new malware attacks like ransomware and email phishing, which easily evade traditional signature-matching anti-virus tools. ProSight ASM protects local and cloud-based resources and offers a unified platform to manage the complete threat progression including blocking, infiltration detection, mitigation, remediation, and forensics. Top features include single-click rollback with Windows Volume Shadow Copy Service and automatic system-wide immunization against newly discovered threats.

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    Progent's wireless professionals can help small companies design, select, pilot, configure and support protected building-to-building wireless bridging products that integrate seamlessly into your existing network while offering a degree of protection that equals or excels wireline connections. Progent offers expertise in wireless LAN/WAN technology from Cisco Aironet and Meraki, Proxim, and additional small business wireless vendors and can show you how to identify and deploy the wireless connectivity solutions that align best your business requirements.

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    Windows Hyper-V 2016 utilizes key features initially designed for and proven on Microsoft Azure, one of the world's biggest public clouds. This significantly improves the ability of Microsoft's Windows Server platform to support private cloud as well as hybrid cloud/on-premises environments by improving security, availability, expandability, manageability, dependability and disaster recovery. Progent's Microsoft-certified consulting team can help you to assess the benefits of Hyper-V 2016 for your organization, set up pilot systems to verify the ability of Hyper-V 2016 to support your critical workloads, design a cost-effective network architecture for a cloud-centric or hybrid installation, create and carry out a non-disruptive migration plan, educate your IT administration and support staff, and provide as-needed consulting and troubleshooting support to ensure that your Hyper-V 2016 solution delivers maximum business benefit.

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    Progent's Windows Server 2019 disaster recovery preparedness experts can help your organization to design a disaster recovery solution based on Microsoft's cloud-tested Failover Clustering technologies including Cluster Sets, Storage Replica, Storage Spaces Direct, Virtual Machine Load Balancing, and Cloud Witness.

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    Microsoft Windows Server 2008 is an important advance in making information systems more secure and fault tolerant, easier to virtualize and administer, higher performing, and able to offer an improved environment for web hosting and development. Progent can help your business get the most from the enhancements incorporated into Microsoft Windows Server 2008 by delivering Microsoft-certified consulting, support, education, staffing, monitoring, and security engineering services.

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    Progent can provide you with experts who can customize your Microsoft Business Solutions ERP, MRP, and financial system programs to meet your particular company needs. Progent's Microsoft support experts offer experience in Microsoft Dynamics AX ERP Software, Microsoft Microsoft Navision, Microsoft Dynamics SL 6.5 Accounting Software, and Microsoft Business Solutions Retail Management Software. Progent also offers expert e-Commerce integration services for safe, corporate-wide information sharing as well as integration with Customer Relationship Management packages.

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    Progent's Microsoft-certified consultants offer remote or onsite support to help organizations of any size to plan, implement, administer, and troubleshoot a backup-and-restore solution based on System Center 2012 Data Protection Manager. Progent can help you to upgrade from older releases of SCDPM or from a different backup system, and Progent can integrate your SCDPM 2012 implementation for on premises, cloud, or hybrid environments. Progent offers as-needed help for resolving particularly challenging issues, or comprehensive project management support. Progent can also help you to incorporate Data Protection Manager into a comprehensive disaster recovery strategy.

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