Enlarging your telecommuter workforce can have a major impact on network infrastructure, security, and corporate processes. Progent has 20 years of experience helping small and mid-size businesses to plan, deploy, manage, optimize, and debug IT environments that support work-from-home employees. Progent can help your Des Moines organization to select the right technologies and follow best practices in creating and maintaining a secure virtual solution for telecommuters that promotes teamwork and returns maximum business value. Progent offers support services that go from as-needed guidance for getting you over occasional IT roadblocks to comprehensive project management or co-management to help you successfully complete business-critical tasks.

Progent's consultants can help Des Moines, Iowa organizations to succeed with any aspect of building a high-performing remote work environment by delivering network infrastructure design and configuration services, IP voice troubleshooting, voice/video conferencing support, collaboration platform customization and training, cloud connectivity, helpdesk services, security monitoring, data protection solutions, and unified management.

Data Protection for Remote Workers
The field of Data Protection covers backing up and recovering critical data in order to prevent data loss and reduce recovery time in case of storage system problems due to equipment breakdowns, software glitches, human mistakes, cyber attack, or other causes. Reliable data protection solutions can be particularly challenging to architect and manage in hybrid environments that incorporate in-house data centers, public clouds, and an at-home workforce.

  • Backup/Recovery strategies for at-home workers must cover diverse types of user-owned endpoints. Progent can provide fast online access to experts knowledgeable about a wide array of products for backing up Windows, Apple and Linux/UNIX servers and desktop computers as well as laptops, iOS and Android tablets and smartphones. Popular backup/restore solutions supported by Progent's backup/recovery experts include Barracuda Backup, Azure Backup, Symantec Backup Exec, CrashPlan, Mozy, and Time Machine. To back up resources distributed across a hybrid network, Progent can provide ProSight Data Protection Services (DPS), a backup/recovery service that uses cloud-based storage and features fine-grained recovery and unified management.
  • Disaster Recovery/Business Continuity (DR/BC) plans typically envision circumstances that call for a temporary switch to telecommuting. Progent's expert disaster recovery preparedness consultants and business continuity specialists can assist your company to produce, document and test a DR/BC strategy that includes the process of moving to an at-home workforce.

Contact Progent for Remote Workforce Support Services
To get in touch with Progent about building and maintaining a productive telecommuter solution for your Des Moines, Iowa organization, call 1-800-993-9400 or visit Contact Progent.