Des Moines Remote Workers Solutions Support Services
Backup/Restore Technology Consulting Experts
Expanding your remote workforce may have a significant impact on IT architecture, security/compliance, and corporate culture. Progent has two decades of experience assisting small and mid-size businesses to plan, configure, manage, optimize, and troubleshoot IT networks that support at-home workers. Progent can assist your Des Moines organization to pick the right technologies and follow leading practices in building and maintaining a safe virtual solution for telecommuters that promotes teamwork and returns maximum value. Progent offers support services that go from on demand expertise for helping you past occasional IT bottlenecks to comprehensive project management to help you carry out mission-critical initiatives.
Progent can assist Des Moines, Iowa companies to with any aspect of creating a high-functioning work-from-home ecosystem by delivering infrastructure design and configuration services, VoIP PBX troubleshooting, voice/video conferencing integration, collaboration platform customization and training, public cloud connectivity, helpdesk augmentation, cybersecurity, backup/restore solutions, and streamlined management.
Data Protection for Telecommuters
Data Protection covers saving and recovering vital data in order to prevent data loss and reduce restoration time in the event of storage system problems resulting from hardware issues, software glitches, user mistakes, cyber attack, or other causes. Dependable data protection strategies can be especially challenging to architect and manage in hybrid networks that incorporate local data centers, cloud resources, and at-home workers.
- Backup/Recovery solutions for an at-home workforce must cover diverse types of personally owned endpoints. Progent can provide fast online access to experts knowledgeable about a broad array of platforms for protection Windows, Apple and Linux/UNIX servers and desktops as well as notebooks, tablets and handhelds. Leading backup/recovery solutions supported by Progent's backup/recovery consultants include Barracuda Backup, Microsoft Azure Backup, DoubleTake Software, Acronis Backup and Recovery, Retrospect, and Time Machine. To back up data distributed throughout a hybrid network, Progent can provide ProSight Data Protection Services (DPS), a managed backup/recovery service that uses cloud storage and features granular recovery and unified management.
- Disaster Recovery/Business Continuity (DR/BC) plans often anticipate circumstances that require a quick changeover to a work-at-home environment. Progent's expert disaster recovery preparedness experts and business continuity specialists can assist your business to produce, document and test a DR/BC strategy that includes the logistics of moving to an at-home workforce.
Contact Progent for Remote Workforce Expertise
To contact Progent about building and maintaining a productive work-from-home environment for your Des Moines, Iowa company, phone
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Exchange messaging and groupware Consultant Freelance Jobs
VoIP handsets Consultant Subcontractor Jobs
Progent's work environment will make you a better consulting professional by improving your information technology skills and increasing the loyalty of your customers. Progent makes good on this promise by recruiting the top consulting experts for you to work with, providing a state-of-the-art network and communications architecture, using specialized application tools to enable the highest level of service, and by optimizing our business models for finding and keeping customers.
Remote Employees Video Conferencing Online Consulting
Work at Home Video Conferencing Specialists
Progent can assist small and medium-size organizations to set up and debug video conferencing solutions to enable their remote workforce to collaborate productively with fellow workers and clients.
Consultant Services Network Security Scan
Internal Network Security Scan Services
Progent offers two low-cost service packages designed to enable small businesses to receive an independent security evaluation from a premier security consultant. With Progent's External Security Inventory Scan, an engineer runs a comprehensive test of your IT infrastructure from outside your firewall to uncover potential weaknesses in the security profile you expose to the public. With Progent's Internal Network Security Inventory Scan, an engineer executes a system scan from an authorized computer within your firewall to evaluate vulnerabilities to inside assaults. Both security inventory services are configured and run from a secured remote location.
Engineer High Availability Data Centers
Cisco and Microsoft Certified High Availability Data Center Support and Help
Progent's Data Center consultants can show you how to select fault-tolerant data centers that match the specific needs of your business. Fault tolerant co-location sites are particularly appealing to small companies due to of their low cost and simplified logistics in comparison to pursuing a do-it-yourself strategy. Attempting to create an in-house data center that offers even a basic level of fault tolerance is too costly for most small organizations. Progent is ready to help you get all the advantages of high availability data centers and fault tolerant colo sites by offering a complete range of consulting and support services.
Top Co-managed Heldesk Computer Consultant
Call Center Sharing Integration
Progent’s Co-managed Call Center service allows your business to split the load for Help Desk services seamlessly between your in-house IT staff and Progent's large roster of seasoned technical support technicians and matter experts (SMEs). Progent’s Help Desk Co-management service is an advanced service desk solution based on ConnectWise Manage, the top shared professional services automation platform for handling service requests, ticketing, ownership, status tracking, and metrics.
Top Expert Microsoft Certified Windows Server 2022 Virtual Machine Technical Support Services
Windows Server 2022 PowerShell IT Consultant
Progent's Microsoft Gold-certified Windows Server 2022 consultants can help your organization to plan and implement a cost-effective upgrade to Windows Server 2022 using a self-hosted network architecture or a hybrid model that combines cloud-based Windows Server Online with a datacenter-based implementation of Windows Server 2022.
Firesight Technical Support Services
Online Support Cisco PIX to ASA upgrade
Progent's Cisco-premier CCIE network engineers can help you to manage your existing PIX 500 or Cisco ASA 5500 firewalls and upgrade efficiently to ASA 5500-X firewalls with Firepower Services. Progent can also assist your business to plan, configure, optimize, administer and debug firewall environments built around Cisco ASA 5500-X firewalls with Firepower Services
Microsoft Configuration Manager 2012 Remote Support Services
Top Rated SCCM 2012 Planning Outsourcing
Progent can assist your organization to prepare for, deploy, and operate Microsoft System Center 2012 R2 Configuration Manager. Progent can help you to migrate smoothly to SCCM 2012 from an older device management solution or help you to modify your existing SCCM 2012 ecosystem to support your changing IT needs. In addition, Progent can help you to build an infrastructure that fully supports SCCM 2012 by delivering advanced consulting support for related Microsoft technologies including Active Directory Domain Services (ADDS), SQL Server and SQL Server Reporting Services, and Internet Information Services (IIS).
Microsoft Experts Technical Support SQL Server 2019 Security and Compliance
SQL Server 2019 Data Mining Information Technology Consulting
Progent's Microsoft-certified SharePoint Server 2019 and SharePoint Online consultants can provide affordable online and on-premises expertise, software development, and troubleshooting services for organizations of all sizes who intend to migrate to SharePoint Server 2019 or SharePoint Online from older releases of SharePoint. Progent can assist customers design and carry out a cost-effective migration to SharePoint 2019 on premises, SharePoint Online, or a hybrid environment that combines local and cloud-based components into a cohesive information management solution.
OS X Snow Leopard Security Network Consultant
Online Technical Support OS X and Cisco Security
Progent's CISM-certified security consultants can show you how to secure your Apple Mac environment through professional support offerings such as running security audits, recovery from virus and denial of service penetrations, setting up firewalls, implementing secure remote and mobile access, installing automated programs for protection against viruses, spam, and malware, and developing a comprehensive security strategy adapted for the particular goals of your corporate network.
Consultant Windows Server 2022 Storage bus cache
Specialist Windows Server 2022 Hybrid Configuration
Progent's Microsoft Gold-certified Windows Server 2022 consultants can assist your organization to design and implement a cost-effective migration to Windows Server 2022 using a self-hosted network architecture or a hybrid deployment model that combines cloud-based Windows Server Online with a self-hosted implementation of Windows Server 2022.
Support and Help Building-to-building Wireless
Cisco Meraki wireless On-site Support
Progent's Wireless Consulting Services provide a fast, affordable option for businesses of all sizes to integrate, manage, monitor and troubleshoot cutting edge wireless connectivity solutions. For 802.11n and the latest 802.11ac wireless environments, Progent can show you how to design and deploy appliances like Cisco's Aironet and Meraki wireless access points and wireless controllers. For mobile email and online applications, Progent can help with Apple IOS iPhones, Apple iPads, Google Android smartphones, and Windows smartphones and tablets.
Amazon AWS hybrid cloud solutions Development
Microsoft and Cisco Authorized Expert Amazon EC2 integration Reporting
Progent can provide affordable remote support to help companies of any size to integrate Amazon AWS cloud services such as Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon Simple Storage Service (Amazon S3) for scalable high-performance storage, and Glacier for low-cost archival storage. Progent can assist your IT team with every phase of Amazon AWS migration and troubleshooting including needs analysis, readiness evaluation, architectural design and review, testing, deployment, administration, performance tuning, software license management, backup/restore mechanisms, and security strategies. Progent can provide advanced expertise with firewall configuration and VPN access and can help you deploy cloud-based or hybrid cloud ecosystems that efficiently incorporate Amazon AWS resources. Progent can provide as-needed consulting to help you to resolve complex technical issues or Progent can provide project management outsourcing to help you move to the Amazon AWS platform on schedule and on budget.
wireless IP phone integration Online Troubleshooting
Technical Consultant Wi-Fi IP phone integration
Progent's Wi-Fi VoIP phone configuration and troubleshooting consultants can provide remote and on-premises support to help you build and manage a Cisco Wi-Fi IP phone solution by providing services that range from debugging the configuration of an IP phone or access point to offering project management outsourcing or co-sourcing for updating the wireless infrastructure of a campus.
Microsoft Exchange Server 2016 Upgrade Planning Professionals
Remote Consulting Microsoft Exchange 2016 Upgrade Planning
Progent can help your business in any and all phases of your upgrade to Exchange 2016 such as designing HA architecture for an on-premises, cloud-based or hybrid environment; licensing compliance for Exchange and Windows Server 2012 R2; migrating mailboxes; Windows Hyper-V strategy; determining mass storage requirements for your VMs, databases and logs; configuring HLB for high-availability client access services; designing, building and validating Exchange and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint; preparing the firewall; creating SSL certs; providing client remediation with Office desktop or Microsoft 365; and configuring Outlook on the web.
Immediate Microsoft ISA Server Remote Technical Support
Emergency Help and Support Internet Security and Acceleration Server
Progent's certified ISA Server consultants have extensive experience with Internet Security and Acceleration Server developing Microsoft ISA Server-based security solutions for information systems with multiple sites, mobile users, and line-of-business web applications. Progent's Microsoft Firewall consultants can help your small business in designing and deploying an installation of ISA 2000 Server or ISA Server 2004 that meets your information protection requirements without overly limiting your IT system accessibility. Progent's consultants can help you migrate from Microsoft Proxy Server from ISA 2000 Server to ISA 2004 Enterprise Edition Server, Microsoft ISA 2004 Standard Edition Server, or other later editions of ISA Server.
Problem Escalation Through Teamwork On-site IT Support
Microsoft Solutions Framework Project Methodology Network Engineers
Progent’s staff of Microsoft and Cisco Certified consultants average longer than a decade of real-world professional experience, at the forefront of network support, performing a broad range of technical projects for a large mix of customers. Each Progent support professional shares a proven set of individual best practices which are combined into company-wide best practices training that Progent teaches its support staff. This guarantees that you get not only expert IT skills, but also a support engineer with field-tested approaches for using technical knowledge to fix actual network problems rapidly.
SCVMM 2012 Templates Computer Consulting
Remote Support VMM Console
Progent can help businesses of any size to follow leading practices to set up SCVMM 2012 hosts, fabric, storage, and library resources; plan, implement, and administer private clouds, VMs, and services in SCVMM 2012; and integrate SCVMM 2012 with SCOM 2012 for enterprise-class monitoring. Progent can help your business to upgrade from an older release of SCVMM or from another management platform, and Progent can help you to enhance and troubleshoot your current SCVMM environment so you realize the highest possible business value.
Firewall Configure Juniper SA4500 SSL VPN
Cybersecurity Organizations Juniper SA2500 SSL VPN
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
Adaptive Security Device Manager Outsourcing
Cisco ASA 5500-X Firewall On-site Support
Progent’s Cisco-Premier technology consultants offer professional PIX Firewall support services encompassing design, integration and support of Cisco firewall and Cisco security technology. The Cisco PIX 500 Security Appliance Series of Cisco firewalls offers robust user and software policy enforcement, mutlivector attack protection, and secure access services. Ranging from compact, plug-and-play desktop devices for small businesses and home offices to scalable gigabit appliances, Cisco PIX firewalls provide a sensible level of security, speed and availability for information networks of all sizes. PIX firewalls are build around a hardened, purpose-built operating system, PIX OS, avoiding possible OS-specific security vulnerabilities. The Cisco PIX Firewall has been awarded ICSA Firewall and IPsec certification plus Common Criteria EAL4 evaluation status. PIX firewalls deliver an array of integrated security and networking services, including powerful application-aware firewall services, Voice over IP and multimedia security, multi-site and remote-access IPsec VPN connectivity, intelligent access services, and extensive management tools. Progent’s network experts can show you how to choose and deploy any Cisco PIX 500 Series firewalls including the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.
MSP360 Ultimate Backup On-site Technical Support
MSP360 Exchange Mailbox Backup Computer Consultant
Progent's data protection experts can help your company to create, deploy and troubleshoot a backup/restore solution built around MSP360 software. MSP360 enables file or image backup/restore for VMs and physical computers, works with all popular public clouds, and allows you to create a data protection ecosystem with a low Recovery Time Objective and a defined Recovery Point Objective. With ProSight DPS 360 Backup, Progent can provide end-to-end monitoring and remote management of your backup environment to protect against data loss resulting from human miscues, system errors, ill-intentioned insiders, and external attacks like ransomware.
Anti-Virus Support and Setup
Largest Anti-Spam Help and Support
E-Mail Guard is a comprehensive solution for blocking spam and viruses. E-Mail Guard handles the security and administration of company email by offering continually improved spam and virus blocking, policy administration, content filtering, and defense against email-based directory harvesting and DDoS attacks. E-Mail Guard also includes tracking, management and reporting tools as well as outgoing email filtering to let you repair your e-mail environment and specify and regulate company email policy.
ProSight Small Business Private Clouds Specialist
After Hours ProSight VM Hosting Consulting
Progent's ProSight Virtual Hosting combines proven virtualization architecture, a world-class data center facility, and the technical services of Progent's Microsoft-certified engineering team to provide small and midsize businesses with a complete information technology outsourcing alternative that improves network availability and protection, eliminates management hassle, and lowers expenses. With Private Cloud Hosting, a small or midsize company can have each of its operating system platforms and critical business application servers hosted in a safe and reliable data center on a high-performance, non-stop virtual machine set up and maintained by Progent's computer service professionals.
Remote Support Services SCOM 2012 Cloud Monitoring
Microsoft SCOM 2012 Computer Consultants
Progent's Microsoft-certified consulting experts have over a decade of experience designing, deploying, enhancing and fixing Microsoft SCOM environments and offer companies of all sizes expert online or onsite consulting support for SCOM 2012. Progent can assist you to design an architecture for System Center 2012 Operations Manager servers that provides the responsiveness and availability required to watch over your IT resources effectively, whether your datacenters are on-premises, in the cloud, or a mixed solution. Progent can also help you to import and set up Microsoft SCOM 2012 management packs according to best practices for monitoring network fabric as well as both Microsoft and third-party apps and services. In addition, Progent can deliver responsive remote or onsite technical support to help you to remediate critical issues uncovered by Microsoft SCOM 2012.
Internet Security and Acceleration Server Network Engineer
ISA 2004 Support and Integration
Progent's certified Internet Security and Acceleration Server consultants have extensive experience developing Microsoft-based security designs for information systems with many locations, mobile users, and line-of-business web-based applications. A Progent ISA 2004 Firewall consultant is ready to help your small business plan and deploy an installation of ISA Server 2004 that supports your information protection requirements without limiting your network.
Emergency Online Support Services Teams
Microsoft Teams with Microsoft Stream Consultants
Progent can help you to design an upgrade to Microsoft Teams from Skype for Business Online or Lync Server and install, administer, and troubleshoot a cloud or mixed deployment of Teams. Progent can assist you to connect Teams with Office and Microsoft 365 apps, Exchange Online, SharePoint Online, and your phone infrastructure.
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