Urgent Remote Help for Des Moines Iowa UNIX, Linux, or Sun Solaris SystemsFor small businesses located in Des Moines Iowa, Progent provides support for networks powered by UNIX or Linux or for networks that feature a mix of UNIX and Windows platforms. Progent has delivered online support to businesses in all 50 states in the United States. (Refer to Progent's client recommendations). Progent also offers the expertise of Cisco CCIE engineers for challenging connectivity problems, as well as the assistance of CISA and CISSP-accredited security engineers to help with advanced security architecture and disaster recovery preparedness.

Progent's remote technical support services represent excellent leverage because they are equipped with the practical experience and the sophisticated technology to resolve most network issues quickly. This lowers direct expenses because service calls take up a smaller number of chargeable minutes. Online help also eliminates the cost of sending an engineer to your office. Your organization benefits even more with indirect costs by minimizing or eliminating system downtime and related losses resulting from business discontinuity, disgruntled customers and vendors, idle employees, and distracted executives.

Progent's pricing policy for online help is designed to maximize the impact of your network support dollar. Progent charges by the minute for phone consulting, so you pay only for the support that you receive. Unlike typical remote service firms, Progent asks for no startup surcharge or minimum fees. Progent's one-minute granularity and clean model for billing eliminate scenarios where fast solutions somehow turn into large tabs. Progent's skill at solving problems quickly results in your company saving money.

Progent's Remote Service Technologies
Over time, Progent has fine tuned a set of optimized technologies and field-tested processes that ensure the maximum degree of effectiveness for online consulting and repair for small and midsize company IT systems. Progent offers secure VPN support for VPN gateways from multiple leading companies such as Microsoft, Cisco, Juniper, Netscreen and Checkpoint. Protected VPN connectivity permits the experts of Progent's online support team to link to your network remotely without violating network security.

Progent's sophisticated technical support reporting system stores detailed histories for the support that Progent's clients have received. Progent's team consultants have access to the records of all help provided to every customer by every Progent engineer. This database of problems and solutions is stored as a readily accessible proprietary database that allows Progent's online technical engineers to share their experiences company-wide to make sure that the quality of Progent's support grows over time. Progent's high-level certifications and close associations with key industry leaders such as Cisco and Microsoft permit access to other extensive technical knowledge bases and allow priority response from manufacturers' internal product engineers with the result that Progent's online service specialists can come up with the most efficient solutions quickly.

Initiate Online UNIX/Linux, Sun Solaris, or Apple macOS and OS X Computer Support from Progent
To get started with Progent's phone support in Des Moines Iowa or to learn more about Progent's online support programs, call Progent at 1-866-PROGENT (866-776-4368) or refer to Contact Progent. If your company has an urgent requirement for network help, visit Immediate Urgent Support.

Online Support Services Provided by Progent
Progent's remote consulting engineers possess certified skills in an extensive array of technologies. This breadth of capability enables Progent's engineers to resolve practically any problem that may take place in a small business information system. Certifications held by Progent consultants in UNIX/Linux platforms include Certified Network Administrator for Solaris, Red Hat RHCE, Red Hat Certified Technician, Apple Certified System Administrator, Apple Certified Support Professional, and Technical Coordinator (ACTC). Cisco certifications awarded to Progent technical support engineers include Cisco CCIE in Routing and Switching and Voice, plus Cisco Certified CCNP, CCNA, Security Professional (CCSP), Voice Professional (CCVP), and Design Associate.

To help businesses with multi-platform environments, Progent also provides the support of engineers who have high-level Microsoft certifications including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Application Developer (MCAD). Progent's security experts include CISM Engineers, CISSP network security experts, and Information System Security Architecture Professional engineers.

Remote services provided by Progent to clients in Des Moines include:

  • UNIX/Linux, Solaris, and macOS and OS X Expertise
    Progent's UNIX, Linux, Sun Solaris, and Apple macOS and OS X phone-based support services cover a wide array of information technology including system infrastructure, email systems, network and operational security, UNIX and Windows integration, VMware products for server hardware economization and easy administration, and transitioning from older systems to the latest Windows or Linux-powered solutions. Progent's group-oriented methodology for resolving network issues promotes quick escalation, when required, to consultants with appropriate experience to tackle complex scenarios. This expedites solutions of critical problems, minimizes lost productivity, and lowers service expense.

    Progent's UNIX and Linux consultants can offer urgent online assistance for diagnosing problems within UNIX/Linux systems powered by leading variants of UNIX including:

    • Apple macOS and OS X
    • Sun Solaris
    • IBM AIX Open UNIX
    • HP-UX (Hewlett Packard UNIX)
    • Berkeley UNIX (BSD)
    • SCO
    • SGI/Irix
    Important Linux platforms for which Progent offers expertise include:
    • RedHat
    • SUSE
    • Debian GNU/Linux
    • Slackware

  • Contact a Cisco Certified Internetwork Expert for Complex Infrastructure Troubleshooting
    Cisco Infrastructure Engineers for Des Moines IowaThe Cisco CCIE credential is the premier accreditation for network infrastructure engineers, and indicates an individual's networking knowledge at the expert level. Cisco CCIEs know how to resolve even the most stubborn issues encountered in network infrastructure design, deployment, maintenance, protection, and problem solving. Cisco qualified CCIEs operate closely with Cisco's in-house support staff in analyzing problems with Cisco IOS network management tools and coming up with workarounds or identifying software patches. CCIEs offer exceptional cost-effectiveness because their broad experience allows them to find solutions for the most intractable problems quickly. In typical cases, less experienced service providers can struggle for many hours or days with identical tasks that a CCIE can dispose of in a few minutes. Few support organizations make CCIEs available to support small and medium sized businesses. Progent can provide fast telephone contact with a Cisco-qualified CCIE so your company can receive immediate support for serious network problems that are lowering business efficiency but are beyond the scope of your ordinary IT service group or consultant. Progent's Cisco CCIE engineers can connect to your environment using the latest on-line support tools to perform efficient, safe, and economical analysis and remediation. Progent's Cisco-qualified CCIEs can provide consulting for the complete line of Cisco's top-selling family of infrastructure products including PIX Series Firewalls and ASA 5500 Series Firewalls, the Catalyst Firewall Services Module (FWSM), secure broadband and integrated services (IS) routers, wireless access points and bridges, Meraki cloud-managed Wi-Fi APs, Voice over IP (VoIP) systems, Catalyst family switches, as well as VPN products.

  • Certified MS Windows Experts
    Windows Experts for Des Moines IowaProgent's Microsoft-certified online support engineers can provide computer system repair and consulting assistance for the complete line of Microsoft server products. Progent is a Microsoft Partner and can provide your company the expertise of support engineers who can assist you with a broad range of technology support such as Windows Server 2012 R2 planning and deployment, Windows Server 2008 set up, Microsoft Exchange 2019 Server integration, MS Exchange 2016 Server planning and deployment, Microsoft Exchange 2013 consulting, Microsoft Exchange Server 2010 maintenance, SharePoint 2016 migration and hybrid integration consulting, SharePoint Server 2019 design and deployment, Microsoft Teams migration expertise, Microsoft Skype for Business Server planning and deployment consulting, Microsoft Lync Server 2013 integration and Microsoft Office Communications Server troubleshooting, Microsoft Forefront TMG management and ISA Server migration, Microsoft SQL Server 2019 planning and deployment consulting, MS SQL Server 2017 expertise, Microsoft SQL Server 2016 migration and programming, and SQL Server 2014 support, Systems Center Operations Manager (SCOM) system monitoring and reporting, Project Server planning, Small Business Server support, and Windows Essentials cloud integration.

    Progent in addition offers a wide range of online desktop support including Windows 7 migration support, moving to 64-bit workstation software, integrating Microsoft Office 2010, and automating PC desktop image creation.

  • CISSP and ISSAP Premier System Security Experts
    CISSP Certified System Security Professionals for Des Moines IowaProgent's certified CISSP, ISSAP, and CISM security consultants can provide a range of security services that can bolster the protection of your UNIX, Linux, Solaris, Apple Mac or Microsoft Windows environment against assaults or assist your business to recover quickly after a serious penetration. Security consulting services offered by Progent cover thorough network security audits utilizing tools such as GFI LANguard NSS, AMAP Application Scanner, and software from Metasploit and Netcat; quick recovery from virus and worm attacks; configuring firewalls; designing safe techniques for off-site and mobile connectivity; defending your email infrastructure from spam and DHA attacks; and managing round-the-clock network monitoring.

  • Hybrid Cloud Solutions
    Azure Integration ConsultantsProgent can provide expert online consulting to help businesses of all sizes integrate their information networks with leading public clouds such as Azure and Amazon Web Services. Progent can help you to plan and manage cost-effective environments that support Windows and Linux systems and apps in either cloud-based solutions or in hybrid architectures that seamlessly combine local resources along with cloud services. To help you to incorporate cloud services with networks, Progent can provide a range of cloud migration services such as Office 365 integration solutions with on-premises installations of Exchange, Azure hybrid cloud solutions, Amazon Web Services (AWS) hybrid cloud migration, Amazon Web Marketing Service development and troubleshooting, and Google Cloud Platform integration consulting. Progent has over two decades of background providing advanced consulting expertise online, and Progent can help you complete your cloud integration initiatives quickly and affordably.
Additional Support Services Available from Progent
Progent offers the skills of world-class online consulting experts for special projects that small companies often request. Progent's charges for ongoing consulting projects are determined based on the qualifications of the consultants required. Progent's experience with these special fields of information technology allows customers to execute critical projects within budget and on schedule. Progent's project-based online consulting services include:
  • Help Desk Support
    Progent's Help Desk Call Center service options for small organizations with environments based on UNIX, Linux, Sun Solaris, macOS and OS X, Cisco, or Microsoft technology include comprehensive Help Desk outsourcing, Virtual Help Desk services, and Helpdesk process consulting. Progent's Standard Help Desk Call Center services are designed for small businesses who lack the money or time to build and maintain an in-house Help Desk Call Center but who need quick access to an effective Help Desk with professional telephone assistance as well as the technical depth to escalate complex trouble tickets to high-level consultants.

    Progentís Help Desk sharing services allow your IT organization to share responsibilities for Help Desk support transparently between your in-house IT staff and Progent's large roster of certified desktop support engineers and subject matter experts. Progentís Help Desk Co-management service is a collaborative support solution based on the leading professional services automation (PSA) tool for handling end-user service requests, ticketing, accountability, status tracking, and metrics.

    Progent's Help Desk Call Center consulting support can aid you in creating an efficient new Help Desk Call Center or revamping your established organization, identifying or customizing Help Desk software products to handle the particular needs of your corporation, or adding occasional online staff to reinforce your internal Help Desk team during demanding events like software transitions, major updates, or installing new applications.

    Progent's Call Center team of seasoned network consultants provides your customers in Des Moines Iowa rapid access to a reliable network service group with substantial experience offering telephone-based support and remote repair service for IT systems powered by UNIX, Linux, Sun Solaris, macOS and OS X, Cisco, or Microsoft components. Progent's charter is to give the Help Desk Call Center perception as a key enabler of business success, and Progent's policy is to fix and not merely document IT issues.

  • Applications Services: Training, Customization, and Integration
    Progent's Applications Experts Group offers phone-based and in-depth consulting expertise and education in key application areas such as ERP, MRP, accounting system customization, and Customer Relationship Management (CRM). Progent also can deliver expertise, custom development, and training for Microsoft business applications such as CRM, MS Office Project, Word, and MS Excel. To find out more on Progent's consulting, custom development, and education services for UNIX/Linux, Sun Solaris, Apple macOS and OS X, or Microsoft applications, go to Progent's Applications Experts Services.

    Progent's Apple Mac professionals can support the creative components of Macintosh computing by providing phone-based consulting services and training in imaging, sound, and motion video. Progent's consultants offer expertise in a large selection of Mac programs such as Adobe Photoshop, Illustrator, InDesign, QuarkXPress, MOTU Digital Performer, Apple Final Cut Pro, Apple Motion, and After Effects. Progent's Mac specialists can also help you with specific jobs like scanning or digitizing audio or video or establishing an audio/video production facility.

    Remote Network Monitoring Services
    Progent can provide companies in Des Moines Iowa online network monitoring support powered by Microsoft System Center Operations Manager network monitoring, customized by Progent to suit your environment so that your IT maintenance is proactive rather than reactive. By exposing looming issues before they grow into full-scale emergencies, automated monitoring can ward off stressful and costly information system breakdowns. Progent can also assist with system monitoring utilities such as Nagios and MRTG Graphical Traffic Load Monitor to diagnose UNIX, Linux, Sun Solaris, or Apple macOS and OS X networks, Microsoft Windows systems, or networks powered by multiple OS platforms.

How Your Des Moines Iowa Business Can Contact Progent's Online Technical Support Professionals
To get in touch with Progent about urgent phone-based expertise with UNIX, Linux, Sun Solaris, or Apple macOS and OS X computer systems, go to Progent's Emergency Phone-Based Support, phone 1-800-993-9400, or refer to Contact Progent.

Midwest Contact Information:
Progent offers consulting services and onsite technical support throughout the Mid-West.

Onsite IT Consulting
Progent locations in Midwest

City Address Phone Link
Des Moines 309 Court Avenue, Suite 200
Des Moines, IA 50309
United States
(515) 985-0700 Des Moines Network Support Services
Lincoln 151 N. 8th Street
Lincoln, NE 68508
United States
(402) 817-1222 Lincoln Network Support Services
Omaha 950 S 10th Street
Omaha, NE 68108
United States
(402) 702-0010 Omaha Network Support Services

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    Progent's Microsoft-certified consultants can assist you to evaluate the business value of Microsoft Windows Server 2012 R2 for your company, create test systems and migration plans, tune your network infrastructure for on-premises, multi-site, private or public cloud-based, and partial-cloud environments, educate your IT support team, develop an enterprise-wide security strategy, streamline IT administration, assist with application development, and generate and test a DR/BC plan.

  • Professionals 64-bit Computing Urgent 64-bit Upgrade Help and Support
  • Professionals Microsoft Exchange 2010 Upgrade Microsoft Exchange Server 2010 Migration Consult
  • Progent Small Business Network Consulting Companies Progent Startup Businesses Outsourcing Firm
  • Protecting Juniper SSG Firewall Juniper SSG5 Router Security Consultants
  • Remote Consulting Meraki MS Switch Meraki MS 400 Series Switch Setup and Support
  • Remote Employees Video Conferencing Consultant Services Network Consultant Work at Home Conferencing
  • Red Hat Linux, Solaris, UNIX Online Support Des Moines International Airport DSM
  • Remote Support Services BlackBerry Enterprise Server Express Cisco and Microsoft Certified Expert BlackBerry BES Express Engineer
  • Remote Technical Support Exchange 2010 Planning Integration Services Exchange 2010 Upgrade
  • Emergency Consultant Services Suse Linux, Solaris, UNIX Des Moines
  • Remote Workers Consulting and Support Services in Des Moines - Endpoint Management Solutions Consultants Des Moines Iowa Des Moines Offsite Workforce Endpoint Management Systems Consultants Des Moines Iowa, United States
  • Slackware Linux, Solaris, UNIX Support and Integration Des Moines, Polk County, U.S.A.
  • Remote Workforce Consulting in Des Moines - Call Desk Outsourcing Consultants Des Moines Iowa 24-7 At Home Workforce Des Moines Consulting Experts - Help Desk Solutions Consulting Des Moines, Polk County

  • Juniper J2350 Router Information Technology Consulting
    Juniper J Series Gateway Auditing

    Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.

  • Redhat Linux, Sun Solaris, UNIX Support and Help Des Moines, IA, America
  • SCCM Cloud Management Gateway Consulting Services Remote Support SCCM Asset Inventory

  • SharePoint Web Parts Online Troubleshooting
    SharePoint Designer 2010 Professionals

    Progent's Microsoft-certified engineers offer cost-effective remote support and development services to assist your business to design, deploy, administer, and troubleshoot Microsoft SharePoint 2010 installations that can involve web sites that can function as intranets, extranets, document management tools, wikis, data marts, business information systems, enterprise-wide search engines, workflows, and other utilities to support and improve information sharing. Progent can show you how to integrate SharePoint 2010 with Microsoft SQL Server and with third-party data sources and with Microsoft's familiar office productivity applications like Office Excel, Word, PowerPoint, and Project. Progent can help your business to migrate from previous versions of SharePoint or move a mix of web applications into a consolidated and easy-to-manage SharePoint 2010 solution.

  • SCVMM Planning Computer Consultants Microsoft Certified Expert SCVMM 2012 Live Migration Outsourcing
  • SQL Server 2016 Data Mining Professionals SQL Server 2016 Capacity Planning Remote Troubleshooting
  • SQL Server 2019 and Kubernetes On-site Support IT Consulting SQL Server 2019 Web
  • SQL Server SSAS Online Troubleshooting Support and Integration SQL Server 2016 Application Migration
  • Sarbane Oxley Compliance Professionals Branch Office IT Support Enterprise Windows 2000
  • School Wireless Case Study Wireless Example Application
  • Security Cybersecurity Firms Des Moines Iowa Firewall Security Firms Des Moines Iowa
  • Security Inventory Consultant Services Consult Internal Network Security Inventory

  • Email Virus Fingerprint Professionals
    Email Scoring Thresholds Consulting Services

    Progent's ProSight Email Guard uses the services and infrastructure of leading information security vendors to provide centralized management and world-class protection for all your email traffic. The hybrid structure of Progent's Email Guard managed service integrates cloud-based filtering with an on-premises gateway device to offer advanced protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. ProSight Email Guard's cloud filter acts as a preliminary barricade and keeps the vast majority of unwanted email from making it to your network firewall. This decreases your exposure to external threats and conserves system bandwidth and storage space. ProSight Email Guard's on-premises gateway device adds a further level of inspection for incoming email. For outbound email, the onsite gateway offers AV and anti-spam protection, protection against data leaks, and email encryption. The onsite security gateway can also help Exchange Server to track and safeguard internal email traffic that stays inside your security perimeter.

  • Services Documentation Integration Online Troubleshooting Services Documentation
  • SharePoint Server 2013 Remote Technical Support Polk County Iowa, United States SharePoint Support and Help Des Moines, IA
  • Shared Call Center Network Consultant Microsoft Remote Consulting Co-managed Call Center
  • Skype for Business certificate management Specialist Microsoft Certified Skype for Business Edge Server Pool Consultant Services
  • Small Business 100 Access Point Computer Consulting Small Business WAP351 Technical Support Services
  • Small Business Repair Immediate Small Business Small Business Computer Consulting Firms
  • Specialist SQL Server 2017 Database Migration Technical Support SQL Server 2017 and Power BI
  • System Center 2016 and Exchange Integration Outsourcing System Center 2016 and Windows 10 Integration Consultant
  • System Center MOM Engineer Comprehensive Event Management Consultants
  • System Center OpsMgr 2012 Technical Consultant System Center Management Packs Consulting
  • Technical Consultant Redhat Linux Emergency Troubleshooting Suse Linux

  • SQL Server Analysis Services Network Consulting
    Support and Setup SQL Server Configuration Manager

    Progent offers the support of Microsoft-certified consultants as well as experienced database application developers, DBAs, project management experts, network infrastructure architects, disaster recovery specialists, and data security professionals to help you to evaluate the potential benefits of SQL Server 2012 for your business, install test environments at your datacenter or at Progent's lab, design and carry out an efficient transition to SQL Server 2012 from earlier versions of SQL Server or from legacy RDBMS platforms, and define an efficient and secure IT infrastructure that helps you realize the full business benefit of SQL Server 2012.

  • Technology Consulting Service Database Microsoft and Cisco Authorized Expert Tracking Service Costs Support and Help
  • Technology Consulting Services macOS Security Audits Onsite Technical Support Mac Security
  • Technology Professional QTS Sacramento Data Center QTS Colocation Center Engineers
  • Top Aironet 1800 Access Point Online Technical Support Aironet Wave 2 Wi-Fi Access Point IT Consultants
  • Top Ranked Telecommuters Des Moines Assistance - Security Solutions Consultants At Home Workers Consulting and Support Services near Des Moines - Network Security Solutions Expertise Des Moines, Polk County
  • Urgent BlackBerry Desktop Manager Technology Professional BlackBerry Software IT Consulting

  • Consult VMware NSX Architecture
    Consultants VMware Site Recovery Manager Audit Reporting

    VMware's popular Site Recovery Manager (SRM) is a component of VMware vCenter that allows you to specify, automate and test a consistent process for recovering services quickly following a breakdown. Site Recovery Manager supports centrally managed and automated disaster recovery, application mobility, and transparent site migration, failback and re-protect. Site Recovery Manager also supports non-intrusive testing for site recovery, upgrades and patches and can produce reports to confirm complete service restoration, validate SLAs and prove compliance. Progent can provide the skills of a VCDX certified VMware SRM consulting expert to assist your organization to design, deploy, test and maintain a disaster recovery solution based on VMware SRM.

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  • Windows 10 Specialists Microsoft Windows 10 Upgrade Small Business Specialist
  • Windows 2003 Server Integration Services Network Consultants Windows 2003 Server
  • Windows 7 Upgrade Remote Consulting MCSE Expert Certified Windows 7 Computer Consultants
  • Windows 8.1 Help Desk Consultants After Hours Windows 8.1 Help Desk Consultant Services

  • 24x7 BlackBerry Email Engineer
    BlackBerry Exchange On-site Technical Support

    Progent can provide the support of BlackBerry-premier consultants who can assist small organizations to plan, manage, and troubleshoot BlackBerry technology affordably and effectively, doing away with the need for an in-house BlackBerry expert and reducing the expense and hassle of supporting a mobile wireless workforce. Progent's BlackBerry engineers have extensive experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE-certified engineers, and CISSP and GIAC-certified security engineers. This wide range of expertise, combined with Progent's efficient online service delivery model, offers small and mid-size companies a cost-effective option for integrating BlackBerry devices and software seamlessly into their information system.

  • Windows Server 2000 Upgrade Help Windows 2000 Server Consultants
  • Polk County Iowa Fedora Linux, Solaris, UNIX Support Services
  • Windows Server 2008 Security Specialists Award Winning Support and Integration Microsoft Windows 2008 R2
  • Windows Server 2012R2 Security Remote Consulting Windows Server 2012R2 Active Directory Professionals

  • Microsoft Desktop Apps Instruction Outsourcing IT
    Online Windows Desktop Training Management

    Progent provides customized online training for a range of desktop apps and operating systems such as Office and Office 365 Excel, Word, Access and Project plus Adobe Acrobat Writer, Photoshop, Crystal Reports, and Microsoft Windows 10. Online instruction provides the advantages of traditional in-person instruction, such as instant communication between students and trainers, but eliminates the costs of travel and the hassle of attempting to accommodate the availability of many trainees. Offered to single students or classes of any size, Progent's virtual instruction permits the trainer to conduct the class from a remote office and the clients can be spread throughout an office or across the country. Live online education supports powerful learning aids such as virtual white boards, electronic hand-raising, and collaborative desktops. Classes can be brief and personalized to specific topics or longer in duration and broader in scope.

  • Wireless AP Remote Support Services Network Consultant Wi-Fi VoIP phone integration
  • Fedora Linux, Solaris, UNIX On-site Technical Support Des Moines International Airport DSM, U.S.A.
  • Wireless EMail Computer Engineer Wireless Consultant Services
  • Wireless Integration Example Application Case Study Building to Building Wireless
  • scom 2016 management packs Online Support Services 24-Hour scom 2016 application performance monitoring Outsourcing

  • Outsourcing Catalyst Switch EVN
    Catalyst Switch IPv6 Remote Support Services

    Progent's Cisco-certified CCIE networking consultants can help you to set up, manage, upgrade, tune and troubleshoot Cisco Catalyst switches. Progent can also assist you to enhance the security of Catalyst switches and migrate efficiently from outdated switches to current models.

  • wi-fi controller Technology Consulting Consultant WLAN controller

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