Immediate Online Support for Des Moines Iowa UNIX, Linux, or Sun Solaris SystemsFor small and midsize companies in Des Moines Iowa, Progent provides technical support for information systems based on UNIX, Linux, Sun Solaris, or macOS and OS X or for environments that include a mix of UNIX and Microsoft Windows platforms. Progent has provided online support to businesses in every state in the United States. (Refer to Progent's client testimonials). In addition, Progent offers the consultation Cisco CCIE-certified network specialists for challenging infrastructure issues, plus the services of CISSP and CISM-accredited security consultants to handle high-level security design and disaster recovery planning.

Progent's remote support engineers offer exceptional leverage due to the fact that they are equipped with the real-world background and the advanced tools to solve the majority of information system problems quickly. This reduces immediate costs since solutions take up a smaller number of chargeable minutes. Online help also eliminates the expense of dispatching an engineer to your office. Your organization saves even more with incidental expenses by minimizing or avoiding network downtime and related losses due to business discontinuity, disgruntled clients, unproductive employees, and de-focused management.

Progent's pricing model for online support is structured to stretch your IT service investment. Progent bills by the minute for phone assistance, so you are billed just for the services that you actually get. Unlike typical online support companies, Progent requires no service activation surcharge or minimum job duration. Progent's one-minute billing unit and simple model for pricing eliminate situations where fast repairs manage to end up as substantial invoices. Progent's skill at disposing of problems quickly translates into your business spending less money.

Progent's Online Support Technologies
Through years of experience, Progent has fine tuned a set of customized tools and field-proven methodologies that permit the highest level of efficiency for remote technical support and repair for small and midsize company computer systems. Progent provides safe VPN support for gateways from multiple popular sources such as Microsoft, Cisco, Juniper/NetScreen, Netscreen and Watchguard. Secure VPN access permits the consultants of Progent's Technical Response Center to interface to your system remotely without compromising system security.

Progent's advanced technical support reporting application maintains detailed histories of the support that Progent's customers have been provided. Progent's team consultants have the benefit of the details of assistance rendered to every client by every Progent consultant. This database of trouble tickets and solutions is stored as a conveniently searchable proprietary knowledge base that allows Progent's online technical engineers to share their experiences with the whole team to ensure that the efficiency of Progent's technical support grows over time. Progent's high-level certifications and working relationships with important vendors such as Cisco and Microsoft make available additional massive technical support knowledge bases and permit quick access to manufacturers' internal support staff with the result that Progent's remote consulting experts can arrive at the most efficient resolutions in the least time.

Initiate Remote UNIX/Linux, Solaris, or macOS and OS X Technical Support from Progent
To access Progent's remote services in Des Moines Iowa or to learn additional information about Progent's online support options, contact Progent at 1-866-PROGENT (866-776-4368) or see Contact Progent. If you have an urgent requirement for IT help, visit Immediate Emergency Support.

Remote Support Services Provided by Progent
Progent's online technical service engineers possess credentials in an extensive set of technologies. This breadth of capability permits Progent's consultants to tackle practically any crisis likely to crop up in a small business network. Certifications awarded to Progent engineers in UNIX/Linux platforms include Sun Certified Network Administrator, Red Hat RHCE, Red Hat RHCT, Apple ACSA, Apple Certified Support Professional, and Apple Certified Technical Coordinator. Cisco credentials earned by Progent technical support experts include Cisco Certified Internet Expert in Routing/Switching, Security, and Voice, plus Cisco Certified Network Professional, CCNA, CCSP, CCVP, CCDA and CCDP.

To help customers with mixed-operating system environments, Progent also provides access to consultants who have advanced Microsoft certifications such as Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Solution Developer (MCSD). Progent's security engineers include Certified Information Security Manager (CISM) consultants, CISSP network security specialists, and CISSP-ISSAP consultants.

Phone-based services provided by Progent to customers in Des Moines include:

  • UNIX/Linux, Solaris, and Apple macOS and OS X Expertise
    Progent's UNIX, Linux, Sun Solaris, and macOS and OS X online consulting services address a broad range of computer technology including system infrastructure, messaging systems, network and operational security, UNIX and Windows coexistence, VMware products for server consolidation and simplified administration, and migration from older systems to the latest Windows or Linux-powered solutions. Progent's team-oriented approach to resolving network problems promotes fast escalation, if necessary, to engineers with task-relevant expertise to tackle challenging situations. This expedites solutions of critical problems, minimizes network downtime, and lowers support costs.

    Progent's UNIX and Linux support engineers can offer emergency phone-based help for diagnosing anomalies within UNIX/Linux networks based on leading variants of UNIX such as:

    • macOS and OS X
    • Sun Solaris
    • IBM AIX Operating System
    • HP-UX
    • Berkeley UNIX (BSD)
    • SCO
    • Silicon Graphics IRIX
    Important Linux platforms for which Progent offers expert support include:
    • RedHat Linux
    • SUSE Linux
    • Debian-GNU
    • Slackware

  • Talk to a Cisco CCIE for High-level Infrastructure Troubleshooting
    Cisco Consultants for Des Moines IowaThe Cisco Certified Internetwork Expert (CCIE) credential is the premier recognition for network infrastructure engineers, and indicates an individual's networking knowledge at the expert level. CCIEs can resolve even the most stubborn challenges occurring in network design, integration, administration, protection, and repair. Cisco qualified CCIEs work with the highest priority with Cisco's internal support staff in isolating anomalies with Cisco IOS network administration utilities and coming up with workarounds or identifying program patches. Cisco qualified CCIEs offer exceptional value since their depth of experience allows them to fix even the most complex problems rapidly. In typical instances, less seasoned consultants can struggle for many hours or days with the same problems that a Cisco CCIE can resolve in minutes. Few consulting organizations make CCIEs accessible to support small and medium sized companies. Progent can provide fast phone contact with a Cisco authorized CCIE so your company can get urgent assistance for serious network infrastructure issues that are crippling business efficiency but are not within the comfort zone of your local computer maintenance group or consultant. Progent's CCIE consultants can communicate with your computer system via advanced on-line troubleshooting technology to perform quick, safe, and economical diagnosis and repair. Progent's Cisco CCIEs offer expertise in all of Cisco's top-selling family of connectivity appliances including PIX 500 Firewalls and ASA 5500 Series Firewalls, the Catalyst Firewall Services Module (FWSM), secure high-speed and IS routers, Aironet wireless access points and bridges, Meraki cloud-managed Wi-Fi access points, Voice over IP (VoIP) systems, Catalyst family switches, as well as Virtual Private Network (VPN) products.

  • Certified Microsoft Windows Expertise
    MS Windows Experts for Des Moines IowaProgent's Microsoft-expert remote support engineers offer computer repair and IT help for all Microsoft server platforms. Progent is a Microsoft Certified Partner and can provide your organization the assistance of support professionals who can help your company with a broad variety of platform support such as Windows Server 2012 R2 integration, Windows Server 2008 installation, MS Exchange 2019 Server planning and configuration, Microsoft Exchange 2016 planning and deployment, Exchange Server 2013 configuration, Microsoft Exchange Server 2010 management, SharePoint 2016 migration and hybrid integration consulting, SharePoint 2019 design and configuration, Microsoft Skype for Business Server migration support, Microsoft Lync Server integration and Microsoft Office Communications Server 2007 upgrade, Microsoft Forefront Threat Management Gateway administration and ISA Server 2006 migration, MS SQL Server 2019 integration expertise, Microsoft SQL Server 2017 consulting, SQL Server 2016 integration and development, and Microsoft SQL Server 2014 consulting, Systems Center Operations Manager (SCOM) resource monitoring, Project Server planning, Small Business Server support, and Windows Essentials cloud integration.

    Progent also can deliver a full range of online PC desktop consulting and support services such as Microsoft Windows 7 integration, upgrading to 64-bit workstation software, integrating Office 2010, and streamlining desktop configuration.

  • CISSP and ISSAP Premier System Security Experts
    CISSP Certified Network Security Consultants for Des Moines IowaProgent's accredited CISM and CISSP security engineers offer a range of system protection solutions to bolster the defenses of your UNIX, Linux, Sun Solaris, Mac or Microsoft Windows network against attacks or help your business to recuperate quickly following a damaging breach. Security services offered by Progent cover in depth network security analysis using utilities such as GFI LANguard Network Security Scanner, AMAP Application Scanner, and products from Solar Winds tools and Nikto; rapid recuperation from malicious attacks; setting up firewalls; building safe architectures for remote and mobile communication; securing your messaging system against viruses, spam and directory harvest attacks; and offering round-the-clock proactive monitoring.

  • Hybrid Cloud Integration
    Azure Integration ConsultantsProgent can provide expert online support to help companies of any size connect their networks with popular public clouds including Microsoft Azure and Amazon Web Services. Progent can assist your it team to design and manage cost-effective environments that can include Windows and Linux systems and apps in either cloud-only systems or in hybrid architectures that combine on-premises IT assets as well as public clouds. To help you to incorporate public cloud services with physical datacenters, Progent can provide a range of cloud integration services that include Office 365 integration solutions with on-premises Exchange, Azure hybrid cloud integration, Amazon Web Services (AWS) hybrid cloud integration, Amazon Web Marketing Service development and troubleshooting, and Google Cloud Platform planning and integration consulting. Progent has over two decades of experience delivering advanced consulting expertise online, and Progent can help you successfully carry out your cloud integration initiatives on schedule and within your budget.
Special Consulting Services Available from Progent
Progent offers the skills of seasoned remote consulting professionals for special projects that small companies often need. Progent's rates for longer-term consulting projects are determined based on the level of expertise of the consultants assigned. Progent's experience with these special fields of computer technology allows customers to complete critical initiatives economically and on schedule. Progent's special online engineering solutions include:
  • Call Center Expertise
    Progent's Call Center support programs for small and midsize companies with networks that incorporate UNIX/Linux, Sun Solaris, Apple macOS and OS X, Cisco, or Microsoft platforms include comprehensive Help Desk Call Center outsourcing, Virtual Help Desk support services, and Call Center process consulting. Progent's Standard Call Center support services are designed for smaller organizations who lack the budget to support an internal Call Center but who require quick communication with a reliable Call Center with proficient telephone support plus the in-depth expertise to escalate complex trouble tickets to advanced consultants.

    Progentís Help Desk Co-management services allow your business to split the load for Help Desk services transparently between your IT team and Progent's nationwide pool of seasoned technical support engineers and matter experts (SMEs). Progentís Co-managed Help Desk service is a collaborative service desk solution based on the leading professional services automation (PSA) platform for managing end-user service requests, ticketing, ownership, status tracking, and reporting.

    Progent's Help Desk consulting services can support you in creating an effective new Help Desk or enhancing your existing organization, evaluating or modifying Help Desk software products to handle the particular needs of your company, or adding occasional phone support staff to work with your in-house Help Desk team to deal with high-demand situations like software transitions, major upgrades, or installing new applications.

    Progent's Call Center staff of veteran network experts gives your computer users in Des Moines Iowa quick assistance from a large network service group with years of background providing telephone-based support and online diagnostics for computer environments based on UNIX/Linux, Solaris, macOS and OS X, Cisco, or Microsoft components. Progent's charter is to earn the Help Desk Call Center the reputation as a solid contributor to business performance, and Progent's aim is to resolve rather than just record IT issues.

  • Business Applications Services: Education, Development, and Integration
    Progent's Applications Consulting staff can supply online professional consulting expertise and education in special application areas that include ERP, MRP, custom financial systems, and Customer Relationship Management (CRM). Progent also can deliver consulting expertise, customization, and training for Microsoft business applications such as CRM, Microsoft Office Project, Microsoft Word, and MS Excel. To read more information concerning Progent's expertise, custom programming, and education offerings for UNIX/Linux, Solaris, macOS and OS X, or Microsoft applications, see Progent's Business Application Experts Services.

    Progent's Mac experts can nurture the artistic facets of Macintosh systems by providing remote consulting support and training in graphics, audio, and motion video. Progent's support professionals offer help in a large selection of Macintosh programs including Adobe Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent's Mac experts can also help you with common projects like capturing or digitizing audio or video or establishing an audio/video post production facility.

    Remote Network and Server Monitoring Support
    Progent offers companies in Des Moines Iowa online computer system monitoring support centered around Microsoft Operations Manager network monitoring and reporting, customized by Progent to accommodate your business so that your computer maintenance is proactive and automated. By uncovering potential problems before they cause full-scale emergencies, automated monitoring can avoid stressful and costly information system failures. Progent can also utilize system monitoring utilities such as Nagios and MRTG Graphical Traffic Load Monitor to troubleshoot UNIX, Linux, Solaris, or macOS and OS X systems, Windows environments, or environments based on multiple operating systems.

How Your Des Moines Iowa Company Can Contact Progent's Remote Technical Support Experts
To get in touch with Progent about urgent online help with UNIX, Linux, Solaris, or macOS and OS X networks, go to Progent's Urgent Phone-Based Help, telephone 1-800-993-9400, or refer to Contact Progent.

Midwest Contact Information:
Progent offers consulting services and onsite technical support throughout the Mid-West.

Onsite IT Consulting
Progent locations in Midwest

City Address Phone Link
Des Moines 309 Court Avenue, Suite 200
Des Moines, IA 50309
515-985-0700 Des Moines Network Support Services
Lincoln 151 N. 8th Street
Lincoln, NE 68508
402-817-1222 Lincoln Network Support Services
Omaha 706 N. 129th Street, Suite 100
Omaha, NE 68154
402-702-0010 Omaha Network Support Services

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  • Contract Programmer MS Project Server
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    Progent's Microsoft consultants offer in-depth support in deploying, managing and troubleshooting all versions of Microsoft Project, Microsoft Project Server, and Project Online and can provide a broad range of cost-effective online support services following proven best practices to assist businesses of all sizes to receive all the benefits of this leading project management solution. Services available from Progent include system planning, installation and migration, setting up secure file and status sharing among onsite and remote or mobile users, network optimization, and specialized webinar training classes.

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    Progent can assist companies of all sizes to migrate all or part of their computing infrastructure to Microsoft Azure. This can streamline network administration and reduce hardware expense. Azure offers a wealth of public cloud services and Progent can help you to understand the benefits and limitations of different cloud networking models supported by Azure. Progent can help you administer cloud-based or hybrid cloud and on-premises applications and network infrastructure and make sure that you sidestep the typical errors small companies make when moving to the cloud. Progent can assist you to set up VMs on Azure Virtual Machines, utilize VHD storage with Azure Storage, manage authentication with Azure Active Directory, and automate backup-and-recovery mechanisms with Azure Backup. Progent can also show you how to prepare firewalls and VPN connections and also to integrate iPhones and iPads and Google Android smartphones and tablets.

  • Online Help Exchange 2010 Upgrade Microsoft Exchange Server 2010 Setup and Support

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    Remote Support Project Server 2013

    Progent's Microsoft engineers offer in-depth support in implementing, using and debugging all versions of Microsoft Project Server and can provide a broad range of cost-effective remote support services based on proven best practices to assist organizations of all sizes to get all the benefits of this leading platform. Services available from Progent include solution design, software configuration and upgrades, setting up secure file and status sharing among local and remote or mobile users, network infrastructure optimization, and specialized online training.

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  • ProSight Private Cloud Hosting Services Consulting ProSight VM Hosting Consult

  • Solaris with Windows Engineer
    UNIX, Windows Consultants

    If your company operates a UNIX, Linux, or Sun Solaris environment or a multi-OS network, Progent's CISA and CISSP-certified security specialists can help your entire enterprise in a broad range of security areas such as security management practices, security architecture and models, access management products and techniques, applications development security, operations security, hardware security, communications, infrastructure and web security, and workplace recovery planning. CISM, CISSP and ISSAP define the fundamental competencies and worldwide standards of performance that information security managers are expected to possess. These accreditations give IT management the confidence that consultants who have earned their CISA or CISM qualification have demonstrated the background and knowledge to deliver effective security management and consulting help.

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    Microsoft ISA Server Online Troubleshooting

    Progentís Microsoft certified professionals provide small and medium sized businesses expertise for Microsoft Forefront Threat Management Gateway and ISA Servers. Microsoft's Forefront Threat Management Gateway and ISA Servers contain an advanced application-layer aware firewall that can secure your IT system from attack by external and inside sources. Forefront TMG and ISA Server perform thorough examination of Internet protocols such as Hypertext Transfer Protocol, which enables these security platforms to detect many attacks that can get by traditional firewalls. The combined firewall and VPN structure of Forefront TMG and ISA Server permit stateful filtering and inspection of all VPN traffic. ISA Servers are the centerpiece of Microsoft's network security initiative, and Progent's Microsoft-certified engineers and CISSP, CISA and CISM certified security professionals can help you strengthen your IT protection through expert planning and integration of Forefront TMG and Microsoft ISA Servers. Progent's Microsoft engineers can assist you to install Microsoft Forefront TMG 2010, manage and troubleshoot all versions of ISA Server, or migrate from ISA Server to Microsoft Forefront Threat Management Gateway.

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  • Remote Support Services SharePoint Server Office SharePoint Server 2007 Remote Support Services
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  • SCOM 2012 Migration Integration Support Top Ranked SCOM 2012 Infrastructure Monitoring Technology Consulting
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    Engineer Meraki Air Marshal

    Progent's Cisco-certified wireless networking experts can provide online and on-premises consulting and troubleshooting services to assist your organization to plan, install, administer, optimize, and repair Wi-Fi deployments that incorporate Cisco's Meraki APs. Progent's experts can also help your organization to plan and implement hybrid networks that integrate local and cloud-based resources and that deliver easy access, enhanced security, streamlined management, and consistent operation for all your mobile and desktop devices.

  • Integration Support Suse Linux, Solaris, UNIX Polk County Iowa
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  • SharePoint Web Parts IT Consulting Top Online Support Services SharePoint Server 2010
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  • Engineer Virtual Server Private Cloud Hosting
    Private Cloud Hosting Services Consulting Services

    Progent's Private Cloud Hosting and Management outsourcing provides complete hosting of a small organization's production servers in a solution that delivers the highest degree of availability and scalability and is in addition simple to transfer to any data center. Progent's Private Cloud Hosting and Management options are built on proven virtualization architectures that allow small companies with multi- platform IT systems to economize significantly on the costs of capital investments, infrastructure maintenance, and IT administration while achieving world-class reliability and an unprecedented degree of vendor independence.

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  • Open Now Microsoft Experts SPS 2010 Remote Support
    Engineer SharePoint

    Progentís Microsoft-certified consultants offer organizations of any size consulting, technical support, and application development services for SharePoint and SharePoint Online. Microsoft SharePoint is an advanced collaboration platform that utilizes web technology for efficiently coordinating people, groups and information. Microsoft SharePoint offers a central location for your employees or customers to connect to, organize, distribute and manipulate useful information, documents, and software and to communicate with other people. Microsoft SharePoint enables faster and better decisions, more efficient sharing across groups and more streamlined business processes. Windows SharePoint Services join workers, customers, teams and major tasks with the information theyíve created in a manner that makes data easy to find, download and apply. Progent's certified SharePoint consultants can help your organization to maintain your current SharePoint ecosystem or migrate to the current release of SharePoint.

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  • Specialists Great Plains Migration Dynamics GP/Great Plains Features Computer Consultant
  • Support Microsoft Exchange 2003 Upgrade Microsoft Exchange 2003 Network Consulting

  • Active Directory Support and Help
    On-site Technical Support Windows 2008 Active Directory

    Windows Active Directory requires extensive hands-on experience to configure optimally across an enterprise. Progentís Microsoft Certified engineers are experienced in planning, deploying, and troubleshooting sophisticated Microsoft Enterprise Active Directory projects. Progentís areas of expertise with Microsoft Windows Active Directory include replication issues, multi-domain partition configurations, repair of corrupted AD objects, dealing with residual legacy version configuration objects in online AD environments, and repair of failed configurations of Active Directory and AD-associated programs.

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  • Suse Linux, Solaris, UNIX Computer Engineer Suse Linux, Sun Solaris, UNIX Consultants

  • Google Cloud GKE Engineer
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    Progent offers affordable remote and onsite support to assist companies to move any portion of their critical IT infrastructure to Google Cloud Platform (GCP). This can save management hassle and equipment expense and enable the use of Google's cutting edge AI and machine learning tools. Progent can assist you with every aspect of Google Cloud Platform migration and troubleshooting including needs analysis, readiness evaluation, system design, testing, configuration, centralized administration, performance optimization, software license management, backup/restore mechanisms, and security and compliance.

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  • Telecommuting Microsoft Consultant Freelancing Jobs Top Quality Telecommuting Network Consultants Subcontractor Jobs
  • Top Microsoft SCOM 2012 R2 On-site Technical Support 24x7 System Center Management Packs Engineer
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  • Urgent Windows Security Consulting Firm Des Moines, IA Small Business Computer Consulting Companies Windows Server 2016 Des Moines
  • VMware vCloud Director vCD Technology Professional VMware Site Recovery Manager and NSX Integration Consultancy
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  • Windows 10 Management Online Troubleshooting Microsoft Windows 10 Configuration Manager Engineer
  • Windows Server 2019 Live Migration Consulting Windows Server 2019 migration On-site Technical Support
  • Mandrake Linux, Solaris, UNIX Remote Consulting Des Moines Iowa
  • macOS Technical Support Consultancy OS X Remote Engineers
  • network infrastructure documentation management Specialist ProSight domain management Consultants
  • Mandrake Linux, Sun Solaris, UNIX Information Technology Consulting Des Moines

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