UNIX and Linux Online Support Services for
Des Moines Small Office Computer Networks
For small and midsize businesses located in Des Moines Iowa, Progent offers technical support for information systems based on UNIX or Linux or for networks that include a mix of UNIX and Microsoft Windows technology. Progent has provided online support to businesses in every state in the United States. (Refer to Progent's customer testimonials). In addition, Progent offers the consultation CCIE-qualified engineers for complex infrastructure problems, as well as the assistance of CISA and CISM-certified security consultants to help with high-level security design and disaster recovery preparedness.
Progent's online support services offer exceptional leverage because they have the practical experience and the sophisticated technology to solve the majority of network issues rapidly. Efficient support reduces direct expenses since solutions accumulate fewer billable minutes. Online help also avoids the cost of dispatching a consultant to your location. Your organization benefits even more with incidental expenses by minimizing or avoiding network outages and related losses due to business discontinuity, disgruntled clients, idle workers, and de-focused executives.
Progent's pricing policy for online support is structured to maximize the impact of your IT service investment. Progent bills on a per-minute basis for phone consulting, so you owe exclusively for the services that you receive. Unlike many online support organizations, Progent imposes no service activation surcharge or minimum fees. Progent's per-minute billing unit and clean policy for pricing eliminate situations where speedy. minor fixes manage to turn into major bills. Progent's skill at dealing with problems quickly translates into your business spending less cash.
Progent's Remote Technical Support Technologies
Over the years, Progent has developed a collection of optimized technologies and proven processes which permit the highest level of efficiency for online technical support and repair for small business computer networks. Progent provides safe Virtual Private Network support for VPN gateways from multiple leading companies such as Microsoft, Cisco, Juniper Networks, Netscreen and Checkpoint. Protected VPN access allows the staff of Progent's Technical Response Center to link to your company's network remotely without violating corporate security.
Progent's proprietary service reporting application maintains thorough records for the service that Progent's clients have received. Progent's team engineers have access to the records of assistance rendered to every Progent client by any engineer. This history of anomalies and resolutions is stored as a quickly retrievable support knowledge base that permits Progent's online support experts to communicate their knowledge company-wide to make sure that the effectiveness of Progent's support services improves daily. Progent's high-level accreditations and close relationships with key technology companies including Cisco and Microsoft make available other vast support knowledge bases and permit priority access to vendors' in-house product engineers so Progent's remote consulting experts can come up with optimal solutions quickly.
Get Remote UNIX/Linux, Sun Solaris, or Apple macOS and OS X Network Support from Progent
To get started with Progent's remote support in Des Moines Iowa or to find out more about Progent's phone support options, call Progent at
Phone-based Technical Services Available from Progent
Progent's phone-based technical service experts offer credentials in a comprehensive set of products and technologies. This broad range of technical skills permits Progent's engineers to handle practically any emergency that may occur in a small or midsize business information system. Certificates earned by Progent support experts in UNIX-family technologies include Sun Solaris SCNA, Red Hat Certified Engineer, Red Hat RHCT, Apple ACSA, Support Professional (ACSP), and Apple Certified Technical Coordinator. Cisco credentials awarded to Progent service engineers include Cisco CCIE in Routing/Switching, Security, and Voice, plus Cisco Certified Network Professional, Network Associate, Security Professional, Voice Professional (CCVP), CCDA and CCDP.
To support businesses with mixed-platform environments, Progent also provides the skills of consultants with high-level Microsoft certifications such as Microsoft Certified Systems Engineer, Desktop Support Technician, and Solution Developer (MCSD). Progent's security experts include Certified Information Security Manager Engineers, CISSP network security specialists, and CISSP-ISSAP engineers.
Online technical services Offered by Progent to small businesses in Des Moines include:
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UNIX, Linux, Solaris, and Apple macOS and OS X Expertise
Progent's UNIX/Linux, Sun Solaris, and macOS and OS X phone-based consulting services cover a wide spectrum of information technology including system infrastructure, email solutions, system and process security, UNIX and Microsoft Windows coexistence, virtual server technologies for server hardware consolidation and easy management, and transitioning from legacy systems to the latest MS Windows or Linux-based solutions. Progent's team-oriented methodology for solving technical problems enables quick escalation, when required, to engineers with appropriate experience to handle complex scenarios. This accelerates solutions of critical problems, reduces lost productivity, and cuts support expense.Progent's UNIX/Linux consultants can provide emergency online help for resolving anomalies affecting UNIX, Linux, or Solaris networks based on popular variants of UNIX such as:
- Apple macOS and OS X
- Solaris
- IBM AIX Operating System
- HP-UX
- Berkeley UNIX (BSD)
- SCO
- Silicon Graphics IRIX (SGI/IRIX)
- RedHat Linux
- SUSE Linux
- Debian GNU/Linux
- Slackware Linux
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Contact a Cisco Certified Internetwork Expert (CCIE) for Complex Network Problem Solving
The Cisco Certified Internetwork Expert (CCIE) credential is the top accreditation for networking consultants, and certifies a person's networking knowledge at the expert level. Cisco qualified CCIEs can resolve even the most difficult issues encountered in network infrastructure design, integration, maintenance, security, and troubleshooting. Cisco CCIEs can cooperate closely with Cisco's in-house product support engineers in analyzing anomalies with Cisco IOS Software network management tools and developing workarounds or locating software patches. Cisco qualified CCIEs are an exceptional value because their broad experience enables them to fix even the most difficult problems rapidly. In many cases, less seasoned consultants can struggle for hours or even days with identical tasks that a Cisco CCIE can fix in a few minutes.
Few consulting firms make Cisco CCIEs available to assist small and mid-size businesses. Progent can provide fast phone contact with a Cisco CCIE so you can receive urgent assistance for complex network infrastructure problems that are impacting business productivity but are not within the experience of your regular network maintenance providers. Progent's Cisco CCIE engineers can interface to your environment via the latest on-line troubleshooting tools to provide fast, secure, and affordable diagnosis and remediation.
Progent's Cisco CCIEs can provide expertise in the complete line of Cisco's popular family of infrastructure devices such as PIX 500 Firewalls and ASA 5500 Firewalls, Catalyst Firewall Services Module (FWSM), secure high-speed and integrated services routers, wireless access points, Meraki cloud-managed access points, wired and wireless Voice phones and systems, Catalyst family switches, plus Virtual Private Network products.
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Certified MS Windows Expertise
Progent's Microsoft-premier online service experts offer computer system problem solving and consulting help for all Microsoft server platforms. Progent is a Microsoft Certified Partner and can offer your organization the expertise of support engineers who can assist you with a broad range of platform support services such as
Windows Server 2012 R2 integration,
Windows Server 2008 R2 installation,
Microsoft Exchange 2019 Server integration,
MS Exchange Server 2016 migration, Microsoft Exchange Server 2013 consulting,
Microsoft Exchange 2010 monitoring and support,
SharePoint Server 2016 migration and hybrid deployment consulting services,
SharePoint 2019 design and deployment, Microsoft Teams expertise, Skype for Business Server migration consulting, Lync Server integration and Microsoft Communications Server troubleshooting, Forefront TMG 2010 administration and ISA Server maintenance, Microsoft SQL Server 2019 planning and deployment consulting, MS SQL Server 2017 expertise, Microsoft SQL Server 2016 integration and programming, and SQL Server 2014 consulting,
Systems Center Operations Manager (SCOM) network monitoring and reporting,
Project Server and Server Online training,
Small Business Server 2011 support, and
Windows 2012 R2 Essentials migration and cloud integration.
Progent also offers a broad range of online PC desktop consulting and support services including Windows 7 migration help, moving to 64-bit workstation software, configuring Microsoft Office 2010, and streamlining PC desktop image creation.
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CISSP and ISSAP Premier Network Security Professionals
Progent's qualified CISM and CISSP network security engineers offer a variety of security solutions to bolster the protection of your UNIX/Linux, Solaris, Apple Mac or Windows environment against internal or external threats or help your company to recover quickly after a damaging breach. Security support services offered by Progent include: comprehensive network security evaluation utilizing tools such as GFI LANguard Network Security Scanner, EEYE Vulnerability Scanner, and products from Solar Winds tools and Hydra; fast recuperation from malicious attacks; configuring firewalls; building safe techniques for remote and mobile communication; protecting your email infrastructure against spam and DHA attacks; and establishing round-the-clock network monitoring.
- Hybrid Cloud Integration
Progent offers advanced online consulting support to help companies of all sizes connect their information networks with popular public cloud platforms including Azure and Amazon Web Services (AWS). Progent can help your it team to design and manage hybrid environments that support Windows and Linux operating systems and applications in both cloud-based solutions or in hybrid network models that seamlessly combine local IT assets as well as cloud services. To help you to integrate public clouds with networks, Progent offers a variety of cloud migration services such as Microsoft 365 Exchange Online integration solutions with on-premises installations of Exchange, Azure hybrid cloud integration, Amazon AWS hybrid cloud migration, Amazon Web Marketing Service (WMS) programming and debugging, and Google Cloud Platform (GCP) planning and integration consulting. Progent has over two decades of background providing advanced consulting services online, and Progent can make sure you successfully carry out your cloud integration initiatives quickly and affordably.
Progent offers the services of world-class remote consulting professionals for special IT projects that small companies often need. Billing charges for ongoing consulting projects are set according to the level of expertise of the consultants assigned. Progent's background in these important areas of information technology enables clients to complete major projects within budget and on time. Progent's project-based online engineering services include:
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Help Desk Call Center Support
Progent's Help Desk support programs for small and midsize companies with networks that incorporate UNIX/Linux, Sun Solaris, macOS and OS X, Cisco, or Microsoft platforms include comprehensive Help Desk Call Center outsourcing, Virtual Help Desk services, and Call Center process consulting. Progent's Standard Call Center support services are designed for small businesses who don't have the money or time to create an in-house Help Desk Call Center but who require fast communication with an efficient Help Desk with professional telephone support as well as the in-depth expertise to escalate the most challenging tasks to high-level engineers.Progent's Help Desk Co-management services make it possible for your business to share the load for Help Desk support transparently between your in-house IT staff and Progent's large roster of seasoned technical support technicians and subject matter experts. Progent's Help Desk sharing service is an advanced service desk solution based on the top PSA platform for managing end-user service requests, ticket lifecycle, responsibility, progress tracking, and metrics.
Progent's Call Center consulting services can assist you in creating an efficient new Help Desk or improving your established organization, selecting or enhancing Help Desk software to meet the unique needs of your company, or adding temporary phone support personnel to work with your existing Help Desk team to handle demanding situations like software migrations, major upgrades, or rolling out brand new business software.
Progent's Help Desk staff of veteran information technology professionals offers your workers in Des Moines Iowa rapid access to a reliable technical support group with extensive experience delivering phone consulting and online repair service for IT systems powered by UNIX, Linux, Solaris, Apple macOS and OS X, Cisco, or Microsoft technology. Progent's focus is to give the Help Desk Call Center perception as a solid driver of company efficiency, and Progent's target is to solve and not merely track IT issues.
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Applications Support: Education, Programming, and Problem Solving
Progent's Applications Experts Group can supply phone-based and in-depth engineering support and training in special application areas such as Enterprise Requirements Planning, MRP, customizing accounting packages, and Customer Relationship Management (CRM). Progent also can provide consulting, programming, and training for familiar Microsoft business applications including Microsoft CRM, MS Office Project, Microsoft Office Word, and Microsoft Office Excel. To learn more about Progent's expertise, custom programming, and education offerings for UNIX, Linux, Solaris, Apple macOS and OS X, or Microsoft applications, see Progent's Business Application Experts Services.Progent's Mac experts can promote the imaginative elements of Macintosh computing by offering remote consulting support and training in imaging, sound, and video. Progent's support professionals offer expertise in a range of Mac applications such as Adobe Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and After Effects. Progent's Mac specialists can also help you with common projects such as scanning or digitizing audio or video or establishing an audio/video production lab.
Remote Network and Server Monitoring Services
Progent can provide companies in Des Moines Iowa online network and server monitoring support centered around MS Operations Manager IT infrastructure monitoring, adapted by Progent to fit your environment so that your computer support is proactive and automated. By uncovering emerging issues before they cause crashes, proactive monitoring can head off disruptive and costly information system crises. Progent can also assist with network monitoring products like Nagios and MRTG Graphical Traffic Load Monitor to diagnose UNIX/Linux, Sun Solaris, or Apple macOS and OS X systems, Microsoft Windows networks, or systems based on a variety of operating systems.
To get in touch with Progent about urgent phone-based help with UNIX, Linux, Sun Solaris, or Apple macOS and OS X networks, visit Progent's Emergency Online Help, phone
Midwest Contact Information:
Progent offers consulting services and onsite technical support throughout the Mid-West.
| City | Address | Phone | Link |
| Des Moines | 309 Court Avenue, Suite 200 Des Moines, IA 50309 United States |
(515) 985-0700 | Des Moines Network Support Services |
| Lincoln | 151 N. 8th Street Lincoln, NE 68508 United States |
(402) 817-1222 | Lincoln Network Support Services |
| Omaha | 950 S 10th Street Omaha, NE 68108 United States |
(402) 702-0010 | Omaha Network Support Services |
An index of content::
Catalyst Wi-Fi 6 AP Configuration Outsourcing
Catalyst 802.11ax AP Migration Consultants
Progent's Cisco Catalyst 802.11ax Access Point experts can provide economical remote and onsite help for Catalyst next-generation Wi-Fi 6 and Wi-Fi 6E wireless access points (WAPs).
Computer Consultant Citrix VDI
Citrix desktop virtualization Consulting
Citrix has developed a powerful family of products that provide enterprise-grade manageability, expandability, and performance for server virtualization and for centralized distribution of Windows desktops and applications. For delivering virtualized Windows desktops and applications, Citrix has developed Citrix XenDesktop and XenApp. For creating and administering virtual servers, Citrix has developed Citrix XenServer and Citrix Essentials. Progent's Citrix-certified engineers can help you to assess the business benefits of Citrix virtualization products and can help you plan, validate, deploy, optimize, and maintain Citrix virtualization platforms.
Integration Services IT Training
Cisco and Microsoft Certified Experts Information Transfer Setup and Support
Progent practices knowledge transfer from Progent's consultants to clients. By teaching clients to resolve technical issues that are within their comfort zone, Progent can concentrate on offering hard-to-find services where Progent faces few competitors. Small businesses who utilize trusted independent service providers or who employ in-house support staffs benefit when Progent passes on information about critical technology and proven methodologies to make their IT environments more robust, secure, and efficient.
Wireless Security Scan Engineers
Internal Security Inventory Professional
Progent offers small organizations two low-cost network security inventory scanning packages that provide, at a set fee, remotely managed scans of your network security profile which are analyzed by certified security specialists who interpret the results of the remote scan, present objective summaries of your current network security, and offer suggestions for improvements. Progent offers two complementary network security inventory scanning packages for external and internal security testing that are priced to meet the budgetary realities of small businesses while delivering enterprise-class assessments of your network's exposure to attack.
Lync Server 2013 security Specialist
Lync Server 2013 dial plans Engineer
Lync Server 2013, rebranded Skype for Business, enables businesses of any size to create a centrally managed and protected communications environment that permits the modern Bring-Your-Own-Device computing model with instant messaging (IM), real-time presence, audio/video and web conferencing with app sharing and whiteboard, and both IP-based and PSTN telephony enabled for a broad assortment of desktop and mobile endpoints. Progent's Microsoft-certified Lync 2013 consultants and system architects can help your company to evaluate the business benefits of Lync 2013, create an in-house, cloud-resident (via Lync Online) or hybrid topology suitable for your current and long-term goals, implement Lync Server 2013 in a way that expedites your return on investment, and deliver live webinar and onsite training to your IT team and users. Progent offers in-depth expertise in critical pieces of a Lync Server 2013 solution that include Windows Server, SQL Server Express and Exchange Server, and Progent can help you to integrate Lync Server 2013 with key Microsoft Office and Microsoft 365 applications including Outlook and PowerPoint.
Enterprise hybrid cloud solutions Services
Immediate Hybrid cloud Consultants
Progent offers expert remote support to help businesses connect their IT infrastructure with popular public clouds including Microsoft Azure and Amazon Web Services (AWS). Progent can assist your it team to plan and administer hybrid ecosystems that can include Windows and Linux systems and applications in either cloud-centric solutions or in hybrid network models that utilize local resources as well as public cloud services. To help you to incorporate cloud services with networks, Progent offers a variety of public cloud migration services such as Azure enterprise hybrid cloud design and integration services, Amazon Web Services cloud migration, and Amazon Web Marketing Service (WMS) development and troubleshooting. Progent has over two decades of background providing high-level consulting support online, and Progent can make sure you complete your cloud integration initiatives on schedule and within your budget.
Florida Small Business IT Support
Microsoft and Cisco Certified Expert North Carolina Migrations
If your business does not require immediate online help but you think you will require technical services with your network in the near future, you can save time and expenses and ensure that the appropriate IT skill will be available when you want it by getting in touch with a Progent sales agent and signing up as a customer. For details, call 800-993-9400 or email information@progent.com.
Cisco Firesight Management Integration
Cisco Firepower 4100 Series Firewalls Network Consultants
The latest generation of Cisco ASA 5500-X Family Next-Generation Firewalls with Firepower Services deliver significantly more performance than Cisco's previous firewalls and have superseded the ASA 5500 and PIX security appliances for all new installations. Progent's Cisco-premier CCIE network consultants can assist you to manage your existing PIX or Cisco ASA 5500 security appliances or migrate efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also help your organization to design, integrate, optimize, administer and debug firewall solutions built on ASA 5500-X firewalls with Firepower Services.
64-bit Migration Consult
64-bit Upgrade IT Consultants
Progent's Microsoft-premier consultants can help your organization to update your application servers or workstations from 32 to 64 bits. Progent can help you to calculate the costs and benefits of upgrading to 64-bit computing, plan an affordable upgrade strategy that reduces business interruptions, and offer inexpensive, expert remote help to assist you to install 64-bit software and application software on your current hardware.
MSP360 B2 Backup Storage Professionals
MSP360 Exchange Mailbox Backup Remote Support
Progent can help you to design, implement and manage a backupup/restore solution built around MSP360 Backup software to protect your resources residing on any major public cloud. Progent offers monitoring and remote management to protect against data loss resulting from user mistakes, computer glitches, ill-intentioned insiders, and external attacks like ransomware.
Remote Server Management Cards Engineers
American Megatrends MegaRAC Consult
Remote server management cards give IT managers full control over a server without the requirement for a personal visit. Using remote server management cards, all console screen information plus keyboard and mouse functionality are exported to a remote session to an IT professional who can be situated anywhere in the world. Progent's Microsoft and Cisco authorized consultants can help you to design, implement, and manage a fault-tolerant company network that includes remote management cards and Progent can use these remote management cards to provide efficient remote technical support. Progent is familiar with a number of remote server management cards including Aten remote server management cards, American Megatrends MegaRAC remote management cards, Dell DRAC cards, HP Lights-Out remote management cards, and Peppercon remote management cards.
Engineer Peppercon eRIC
Aten IP9001 Specialists
Remote management cards give network managers complete control of a server without the need for an on-site visit. Through remote management cards, all console screen data plus keyboard and mouse operations are transferred to a remote session to a support professional who can be situated anywhere in the world. Progent's Microsoft and Cisco authorized consultants can help you to plan, implement, and manage a high-availability company network that incorporates remote management cards and Progent can utilize these remote management cards to provide efficient off-site technical support. Progent is familiar with a variety of remote management cards including Aten IP9001 remote management cards, American Megatrends remote management cards, Dell remote server management cards, HP Lights-Out remote management cards, and Peppercon eRIC remote management cards.
24x7x365 UNIX Consultancy
Network Consultants Solaris
Progent's Solaris platform support experts offer small companies and software developers support for administering and supporting Solaris environments that coexist with Microsoft-based networks. Progent can give your business access to Solaris consultants, consulting professionals certified by Microsoft and Cisco, and security specialists with CISA credentials. This wide range of expertise offers you an easy one-stop consulting firm to show you how to create and manage a protected and reliable mixed-platform network and communications solution that allows Solaris and Microsoft coexistence by integrating MS Windows with popular variants of UNIX such as Apple Mac OS X, Solaris, IBM AIX, Hewlett Packard HP-UX, BSD, SCO UNIX, and Silicon Graphics IRIX or leading Linux derivatives including RedHat Linux, SUSE Linux, CentOS, Ubuntu Linux, PCLOS, fedora Linux, Gentoo Linux, Mandriva Linux, Debian GNU/Linux, and Slackware.
Ryuk ransomware hot line Consulting Services
Consultant Services MongoLock ransomware hot line
Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery consultant who can help you to contain the progress of an ongoing ransomware breach. Call 800-462-8800
Solaris Consultant
Security Consultancy UNIX
If your company runs a Sun Solaris environment or a mixed-platform network, Progent's CISM and CISSP-premier consultants can help your entire organization in a wide array of security areas including security administration practices, security architecture and strategies, access management systems and methodology, software development security, business processes security, hardware security, communications, network and web security, and business continuity planning. CISM and ISSAP stipulate the fundamental competencies and worldwide standards of performance that network security managers are required to possess. These certification give executive management the assurance that consultants who have achieved their CISM or ISSAP qualification have the background and theory to deliver world-class security management and consulting services.
Online Consulting 9800 Series wireless controller
Support and Help Wave 2 Wi-Fi controller
Cisco's Catalyst Wi-Fi controllers simplify the administration of Wi-Fi networks by unifying the configuration and control of wireless APs, tuning wireless performance by limiting the impact of radio frequency congestion, enhancing wireless uptime with rapid failover, and hardening data security by identifying cyber threats and filtering traffic content based on user class and locale. Progent can assist your business to deploy Cisco Wi-Fi controllers to manage wireless LANs of all sizes. Progent can assist you to administer and troubleshoot your existing Cisco Wi-Fi environment or carry out an efficient upgrade to Cisco's modern Wi-Fi controller solutions.
SCDPM 2012 and Azure IT Services
Technical Consultant SCDPM 2012 Security
Progent's Microsoft-certified consultants offer remote or onsite support to help organizations of any size to plan, implement, administer, and troubleshoot a backup system based on System Center 2012 Data Protection Manager. Progent's consultants can assist you to upgrade from earlier releases of SCDPM or from another backup/recovery system, and Progent can optimize your Data Protection Manager implementation for on premises, cloud-based, or hybrid datacenters. Progent can provide as-needed support for fixing especially stubborn issues, or comprehensive project management services. Progent's consultants can also help your business to incorporate Data Protection Manager into an enterprise-class disaster recovery plan.
Sharepoint Services Integration Firm
Biggest Microsoft Windows 2022 Design Consultants
Progent's Microsoft-certified consultants offer computer help and IT consulting services for Microsoft .NET Servers and applications and for Microsoft Windows Server 2012 R2, Windows Server 2008 R2 and Windows Server 2003. Progent's consulting team can show you how to plan, deploy, maintain and manage the entire family of Windows .NET Servers including SQL Server, Microsoft ISA Server, Microsoft Small Business Server, Exchange Server, SharePoint, Hyper-V, Lync Server, Project Server, and System Center Operations Manager (SCOM).
Top Rated Google Cloud Natural Language Consultants
Top Rated Google Cloud Dialogflow Specialist
Progent offers affordable remote and onsite support to assist businesses of any size to migrate any portion of their core network resources to Google Cloud Platform (GCP). This can save time and hardware expense and enable access to Google's cutting edge machine learning tools. Progent can assist your IT team with every phase of Google Cloud Platform migration and troubleshooting including needs analysis, readiness evaluation, system design and review, pilot testing, deployment, administration, performance tuning, licensing management, backup/restore solutions, and security strategies.
Wi-Fi access point patch management Consultant Services
iPad patch management Consultancy
Progent's managed services for software/firmware update management provide businesses of all sizes a versatile and cost-effective alternative for evaluating, validating, scheduling, implementing, and tracking software and firmware updates to your servers, peripherals {like printers and scanners, network infrastructure appliances like routers and Wi-Fi access points, and IoT devices such as sensors and robotics.
Google Cloud Compute Engine solutions Consultants
Engineer Google Cloud Access Management
Progent offers affordable remote and on-premises consulting to help organizations to move any portion of their core network resources to Google Cloud Platform (GCP). This can save management hassle and equipment costs and enable the use of Google's cutting edge AI and machine learning technology. Progent can assist you with every aspect of Google Cloud Platform migration and troubleshooting including requirements analysis, preparedness assessment, system design, pilot testing, deployment, administration, performance tuning, software license management, backup/restore solutions, and security and compliance.
Biggest Technical Support Services IT Training
Knowledge Transfer Online Support
Progent practices information transfer from Progent's support experts to customers. By teaching clients to resolve problems that are within their scope, Progent can concentrate on providing high-value services where Progent faces few competitors. Small businesses who utilize trusted independent consultants or who employ in-house support staffs benefit when Progent transfers information about critical technology and proven methodologies to make their networks more robust, protected, and efficient.
24-7 SQL Server 2017 and VMWare Professional
Urgent SQL Server 2017 Reporting Services Information Technology Consulting
Progent's Microsoft-certified SQL Server 2017 consultants can help your organization to design and carry out a smooth upgrade from your existing SQL Server environment to SQL Server 2017.
24-Hour Network Specialists Microsoft Office
Problem Resolution Microsoft
Progent's IT outsourcing support offerings for small companies include planning Server 2003, Microsoft .NET Server, and BackOffice systems, managing upgrades to Windows XP, Windows Server 2003, Active Directory, and Exchange 2003 Server, Help Desk services, remote and on-site repair, fixing stubborn integration issues, and producing a comprehensive security strategy. Progent can help you maximize system reliability and performance via zero-downtime configuration, redundant network architecture, and proactive server monitoring. Progent also provides special project help for major upgrades and can help with requirements assessment, resource inventory, bill of materials production, sourcing qualification, purchasing coordination, and full documentation. Progent's IT outsourcing service also features training for office productivity products such as Office XP.
Online Troubleshooting Remote Workers Collaboration Software
Award Winning Remote Workers Collaboration Software Consultant
Progent can help small and medium-size businesses to implement collaboration platforms to allow their remote workforce to engage in positive interaction with fellow workers and clients.
IT Consulting F5 Networks BIG-IP
Open Now Cisco Content Engine Online Support
Progent offers fault tolerant load balancing consulting that addresses system load balancing, load balanced program, LAN/WAN infrastructure routing, and content delivery products including F5 Networks 3DNS. fault tolerant load balancing vendors for which Progent offers consulting services include Windows 2003 Server Network Load Balancing Manager, Citrix Access Suite and Access Gateway, Cisco CSS, Cisco Content Distribution Manager and LocalDirector 400 series, and F5 Networks 3-DNS.
Pennsylvania Help Center
Remote Tennessee Support Outsourcing Services
Progent's Technical Response Center (TRC) provides affordable national extended hours remote troubleshooting for information systems powered by Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Certified support engineers offer 24x7 phone help and remote direct network access to troubleshoot and resolve network problems rapidly and economically.
Systems Management Server 2003 Support and Help
Emergency SMS Upgrade Technical Consultant
Progent's Microsoft certified consultants provide small and mid-size companies enterprise-class consulting support for Microsoft Systems Management Server 2003. SMS 2003 is Microsoft's standard tool for change and configuration management. SMS 2003, included in Microsoft System Center 200, enables companies to deliver critical software quickly and reliably to appropriate workers, reduce software costs and stay compliant by understanding usage profiles, improve Windows security by improving your knowledge of vulnerability and by delivering critical updates, manage your external workforce through industry standards independent of connection or geography, and reduce operational costs by efficiently utilizing the administrative capabilities built into Windows. Progent's SMS consulting professionals can help you use SMS effectively for automated software and application installation, security patch administration, and resource tracking management including software and hardware inventory.
SQL Server 2019 Big Data Cluster Support Outsourcing
Microsoft Certified Expert SQL Server 2019 Machine Learning Services Computer Consultants
Progent's certified SharePoint Server 2019 and SharePoint Online consultants can provide affordable online and onsite expertise, software development, and technical support services for businesses of all sizes who want to migrate to SharePoint Server 2019 or SharePoint Online from older versions of SharePoint. Progent can help customers design and execute a cost-effective migration to SharePoint 2019 on premises, SharePoint Online, or a hybrid network model that incorporates onsite and cloud infrastructure into a seamless intranet system.
Consulting Services SUS
WSUS Professional
Microsoft Windows Server Update Services enables IT managers to deploy and track the most recent Microsoft patches and security updates to Windows Server 2000, Microsoft Windows Server 2003, and Microsoft Windows XP platforms. By using Microsoft Windows Server Update Services, network support staff can fully and effortlessly manage the installation of updates that are released through Microsoft Update to servers and workstations in an organization. Progent can assist you with technical details of the initial setup of Microsoft Windows Server Update Services such as designing the Microsoft Software Update Services deployment, configuring user's computers, defining the Group Policy settings, and ensuring your Microsoft Windows Server Update Services GPO is associated with an Active Directory container appropriate for your network environment.
Helpdesk Sharing Technical Consultant
Professionals Shared Help Desk Ticketing
Progent's Standard Help Desk Services offer a comprehensive solution that handles all aspects of remote desktop support from service requests through ticketing, screen sharing, status tracking, problem resolution, and management reports. Support services are offered at a significant discount off Progent's regular desktop support rates, and Progent offers the option of rapid as-needed escalation to subject matter experts to handle complex problems.
Nagios Network Engineer
Nagios for Linux Professional
Network monitoring typically consists of observing a system's resource usage to help identify data traffic bottlenecks or troubleshoot hardware or software issues. Nagios and Multi Router Traffic Grapher (MRTG) are powerful, license-free network monitoring utilities that work under Linux or UNIX and can be deployed to monitor mixed-platform environments where Linux and Windows coexist. Progent's system integration engineers can help you take advantage of both these programs to optimize and repair your network. Progent's UNIX support professionals offer small businesses and programmers assistance with administering and supporting UNIX/Linux and Solaris networks that coexist with Windows-based technology.
Sarbanes Oxley Compliance Consulting Services
Enterprise Consulting
For corporations with branch offices in California or any region covered by Progent's engineers, Progent's Microsoft-Premier network support experts and certified Cisco system specialists can provide a variety of network consulting services including project management, SOX compliance, office relocations, enterprise security, system design, on-site or phone-based branch office support, and technical support for co-location hosting facilities. A Progent IT architect can help you plan a multi-site information system that makes smart use of co-location facilities and Internet data centers. Progent's Microsoft Premier consultants can help large enterprises design, integrate and maintain massive rollouts of updated releases of Microsoft products such as Active Directory, Microsoft Exchange Server, SharePoint, SQL Server, and Enterprise Windows. Progent's CCIE and Cisco Certified Network Professional experts can help you deploy Cisco technology for connectivity solutions that combine simple, high-performance, integrated, and remote networking.
MySQL Clustering Consultant Services
MySQL DBA Consulting
Progent can provide cost-effective online access to an Oracle MySQL RDBMS DBA or application developer and can help businesses of all sizes to configure and maintain MySQL in a dependable network environment that offers advanced performance, expandability, and security. Progent also has proven skill helping companies migrate databases from an Oracle environment to MySQL.
Exchange Server 2016 Migration Computer Consultants
Emergency Microsoft Exchange 2016 Upgrade Consultant
Progent can help your business in any and all facets of your upgrade to Microsoft Exchange Server 2016 such as designing high availability infrastructure for a local, cloud-based or hybrid environment; licensing requirements for Exchange 2016 Server and Windows Server 2012 R2; moving mailboxes; Windows Hyper-V strategy; determining storage capacity required for your virtual machines, databases and logs; configuring HLB for high-availability client access services; planning, setting up and validating Exchange and Windows Servers and DAG groups; integration with SharePoint Server or SharePoint Online; preparing your firewall; creating SSL certs; performing client remediation with Office desktop or Microsoft 365; and configuring Outlook on the web (formerly Outlook Web App).
Juniper SA6500 SSL VPN Security Companies
Top Juniper SA2500 SSL VPN Cybersecurity Firms
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
Supplemental Support Desk Cost Savings Engineer
Supplemental Service Desk Cost Savings Remote Support Services
Progent's Help Desk Call Center outsourcing and co-sourcing services help organizations to save money, enhance output, and adjust rapidly to sudden changes in economic conditions.
Professionals PCLinuxOS Linux
Redhat Linux IT Consultants
If you are developing Linux-based applications in an environment that includes Windows-based processors, desktops, and office productivity products, Progent offers comprehensive IT outsourcing that allows you to focus on your area of high-value know-how without the constant distraction of managing your company information system. By using smart server monitoring and by delivering remote and on-site support as your company needs it, Progent offers an affordable alternative for supporting an information network that provides high availability, security, and efficiency. Progent's Linux developer support offerings include full-service information technology outsourcing, virtual infrastructure, remote and in-person service and repair, network monitoring services, and Helpdesk support.
24/7/365 Remote Support Support and Help
On-site Support Computer Consultant
For mid-size companies who need network consulting services, Progent offers a variety of options including on-site help, on-line support, phone-based Help Desk, round-the-clock support with remote network monitoring, temporary staffing, business relocation support, software programming, and professional consultation. For medium-size businesses in California or other areas covered by Progent's field engineers, Progent provides expert in-person support for solving network problems quickly and economically.
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