UNIX, Linux, Sun Solaris, Mac OS X Phone-based Technical Support for
Des Moines Small Office Network Systems
For small and midsize companies in Des Moines Iowa, Progent provides technical support for information systems powered by UNIX or Linux or for networks that include a mix of UNIX and Microsoft platforms. Progent has provided online support to businesses in all 50 states in the United States. (Refer to Progent's customer recommendations). In addition, Progent offers the consultation Cisco CCIE-certified network specialists for complex connectivity issues, plus the assistance of CISA and CISM-accredited security consultants to handle advanced security architecture and disaster recovery preparedness.
Progent's remote support engineers represent exceptional leverage because they are equipped with the real-world experience and the advanced technology to solve most network issues rapidly. Efficient support reduces direct expenses since solutions take up fewer chargeable minutes. Remote support also eliminates the expense of sending a consultant to your office. Your company benefits even more with incidental expenses by reducing or eliminating system downtime and related costs resulting from business disruption, disgruntled clients, idle workers, and de-focused management.
Progent's pricing policy for online support is structured to maximize the impact of your IT service dollar. Progent bills by the minute for phone assistance, so you are invoiced just for the services that you receive. In contrast to many online service organizations, Progent requires no startup surcharge or minimum job duration. Progent's one-minute granularity and clean model for pricing do away with scenarios where speedy. minor repairs somehow end up as substantial bills. Progent's skill at solving problems quickly translates into your company conserving money.
Progent's Online Technical Support Tools
Over the years, Progent has developed an array of optimized technologies and field-proven processes which promote the maximum degree of efficiency for remote engineering help and troubleshooting for small company computer systems. Progent provides secure Virtual Private Network support for VPN gateways from a variety of leading sources such as Microsoft, Cisco, Juniper/NetScreen, Netscreen and Checkpoint. Secure VPN technology allows the experts of Progent's Technical Response Center to access your company's environment remotely without violating corporate security.
Progent's highly evolved customer support database system stores thorough histories of the service that Progent's clients have been provided. Progent's authorized engineers have the benefit of the history of all help provided to each Progent client by any consultant. This history of problems and repairs is structured as a readily exploitable support database that allows Progent's online technical engineers to share their experiences with the whole team to make sure that the efficiency of Progent's technical support improves daily. Progent's high-level accreditations and close associations with major industry leaders such as Cisco and Microsoft make available other vast technical knowledge bases and allow priority response from manufacturers' in-house product engineers so Progent's online service specialists are able to come up with optimal solutions promptly.
Initiate Online UNIX, Linux, Sun Solaris, or macOS and OS X Technical Assistance from Progent
To get started with Progent's remote services in Des Moines Iowa or to find out more about Progent's phone support options, contact Progent at
Online Technical Services Provided by Progent
Progent's online support engineers have advanced credentials in an extensive set of products and technologies. This broad scope of capability allows Progent's consultants to address practically any crisis likely to occur in a small or midsize business information system. Certificates awarded to Progent consultants in UNIX-family platforms include Sun Solaris SCNA, Red Hat Certified Engineer (RHCE), Red Hat Certified Technician (RHCT), Apple Certified System Administrator, Apple Certified Support Professional, and Apple Certified Technical Coordinator. Cisco credentials awarded to Progent service consultants include Cisco CCIE in Routing and Switching and Voice, plus Cisco Certified CCNP, Network Associate, Security Professional, Voice Professional, CCDA and CCDP.
To help clients with mixed-OS environments, Progent also provides access to engineers with high-level Microsoft certifications including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Application Developer (MCAD). Progent's security experts include Certified Information Security Manager Engineers, CISSP network security specialists, and Information System Security Architecture Professional (ISSAP) engineers.
Online technical services provided by Progent to customers in Des Moines include:
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UNIX/Linux, Sun Solaris, and macOS and OS X Support Services
Progent's UNIX/Linux, Solaris, and macOS and OS X online support services address a broad array of information technology including network infrastructure, email systems, system and process security, UNIX and Microsoft Windows coexistence, VMware technologies for server economization and easy management, and transitioning from older systems to current Microsoft Windows or Linux-based solutions. Progent's group-oriented methodology for resolving technical problems promotes fast escalation, when required, to consultants with task-relevant experience to handle challenging scenarios. This expedites solutions of urgent problems, reduces lost productivity, and lowers service expense.Progent's UNIX and Linux support engineers can provide emergency remote help for resolving problems affecting UNIX, Linux, or Solaris networks based on popular versions of UNIX including:
- Apple macOS and OS X
- Sun Solaris
- IBM AIX Operating System
- HP-UX
- Berkeley UNIX (BSD)
- SCO
- Silicon Graphics IRIX (SGI/IRIX)
- RedHat Linux
- SUSE
- Debian GNU/Linux
- Slackware
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Contact a Cisco Certified Internetwork Expert (CCIE) for Complex Network Problem Solving
The Cisco Certified Internetwork Expert (CCIE) certification is the top recognition for network consultants, and validates a person's network technology knowledge at the expert level. Cisco qualified CCIEs know how to deal with the most difficult problems surrounding network infrastructure planning, deployment, management, security, and troubleshooting. Cisco CCIEs can cooperate with the highest priority with Cisco's in-house product support engineers in isolating problems with IOS Software network management tools and coming up with workarounds or locating software patches. CCIEs are an excellent cost-effectiveness because their broad experience permits them to find solutions for the most intractable problems rapidly. In common instances, less seasoned consultants can struggle for hours or even days with the same tasks that a Cisco CCIE can dispose of in a few minutes.
Few service firms make Cisco CCIEs accessible to support small and mid-size businesses. Progent offers fast telephone contact with a Cisco CCIE so you can receive urgent assistance for severe network infrastructure issues that are lowering business efficiency but are beyond the comfort zone of your ordinary computer service resources. Progent's Cisco-qualified CCIE consultants can communicate with your environment using advanced remote troubleshooting tools in order to perform quick, safe, and economical diagnosis and repair.
Progent's CCIEs can provide expertise in the complete line of Cisco's top-selling family of networking devices such as PIX Series Firewalls and ASA 5500 Firewalls, the Catalyst Firewall Services Module (FWSM), secure broadband and integrated services routers, wireless access points and bridges, Cisco Meraki cloud-managed APs, Voice over IP (VoIP) phones and systems, Catalyst family switches, as well as Virtual Private Network (VPN) products.
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Certified Microsoft Windows Expertise
Progent's Microsoft-certified online service professionals can provide computer system troubleshooting and consulting support for all Microsoft server products. Progent is a Microsoft Partner and can offer your business the assistance of support engineers who can assist your company with a broad range of technology support such as
Windows Server 2012 R2 integration,
Windows Server 2008 R2 installation,
MS Exchange Server 2019 planning and configuration,
Microsoft Exchange 2016 planning and deployment, Microsoft Exchange 2013 consulting,
Microsoft Exchange Server 2010 maintenance,
SharePoint Server 2016 migration and hybrid integration consulting services,
SharePoint 2019 planning and integration, Microsoft Teams consulting, Microsoft Skype for Business Server planning and deployment support, Lync Server 2013 integration and Microsoft Communications Server 2007 troubleshooting, Microsoft Forefront TMG administration and ISA Server migration, MS SQL Server 2019 integration expertise, MS SQL Server 2017 consulting, Microsoft SQL Server 2016 migration and development, and Microsoft SQL Server 2014 support,
Systems Center Operations Manager system monitoring,
Project Server training,
Small Business Server consulting, and
Windows Essentials cloud integration.
Progent in addition can deliver a full range of remote PC desktop services such as Windows 7 migration help, upgrading to 64-bit desktop applications, configuring Office 2010, and automating desktop configuration.
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CISSP, ISSAP, and CISM Premier System Security Specialists
Progent's accredited CISSP, ISSAP, and CISM network security engineers can provide a range of security solutions that can improve the immunity of your UNIX, Linux, Sun Solaris, Apple Mac or Microsoft Windows environment against attacks or assist you to clean up quickly after a damaging penetration. Security solutions offered by Progent include: thorough network security audits utilizing utilities such as GFI LANguard NSS, AMAP Application Scanner, and software from Metasploit and Hydra; quick cleanup after virus and worm attacks; installing firewalls; building safe architectures for off-site and mobile communication; guarding your email system against viruses, spam and directory harvest attacks; and initiating round-the-clock proactive monitoring.
- Hybrid Cloud Solutions
Progent offers expert online consulting to help companies of any size connect their IT infrastructure with leading public clouds including Azure and Amazon Web Services. Progent can help you to plan and manage hybrid ecosystems that support Windows and Linux operating systems and apps in either cloud-only solutions or in hybrid network models that utilize on-premises IT assets along with cloud services. To help you to integrate cloud services with networks, Progent offers a variety of public cloud migration services that include Microsoft 365 integration with on-premises Exchange deployments, Azure enterprise hybrid cloud integration, Amazon Web Services hybrid cloud migration, Amazon Web Marketing Service (WMS) development and troubleshooting, and Google Cloud planning and integration expertise. Progent has more than two decades of background providing advanced consulting support online, and Progent can help you successfully carry out your cloud integration projects quickly and within your budget.
Progent can provide the services of seasoned remote consulting experts for special IT projects that small businesses often need. Billing rates for ongoing consulting projects are determined based on the qualifications of the engineers required. Progent's experience with these important areas of information technology allows customers to complete major initiatives within budget and on time. Progent's project-based remote engineering services include:
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Help Desk Expertise
Progent's Help Desk support programs for small businesses with environments based on UNIX, Linux, Sun Solaris, macOS and OS X, Cisco, or Microsoft platforms include comprehensive Help Desk Call Center outsourcing, Virtual Helpdesk services, and Call Center process consulting. Progent's Standard Help Desk Call Center support services are intended for small businesses who don't have the money or time to build and maintain an in-house Call Center but who require fast communication with a dependable Help Desk with proficient phone assistance plus the in-depth expertise to escalate the most challenging tasks to high-level engineers.Progent’s Help Desk Co-management services make it possible for your IT organization to share responsibilities for Help Desk services transparently between your IT staff and Progent's nationwide pool of seasoned desktop support engineers and matter experts (SMEs). Progent’s Co-managed Help Desk service is a collaborative service desk solution based on the top professional services automation platform for handling service requests, ticket lifecycle, accountability, status tracking, and metrics.
Progent's Help Desk consulting services can guide you in establishing an effective new Call Center or improving your established organization, evaluating or customizing Help Desk software to meet the special requirements of your corporation, or providing temporary online staff to supplement your existing Call Center resources to deal with unusually busy situations like software transitions, major updates, or rolling out new applications.
Progent's Call Center team of veteran network professionals offers your computer users in Des Moines Iowa quick communication with a dependable support resource with extensive experience offering telephone-based consulting and online diagnostics for computer environments that incorporate UNIX, Linux, Sun Solaris, macOS and OS X, Cisco, or Microsoft technology. Progent's mission is to earn the Help Desk Call Center perception as a crucial enabler of business success, and Progent's target is to fix instead of just report IT problems.
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Business Applications Support: Education, Customization, and Troubleshooting
Progent's Applications Consulting Team can supply remote and in-depth engineering expertise and training in specific application areas such as ERP, MRP, custom programming for accounting packages, and Customer Relationship Management (CRM). Progent also can deliver consulting, custom development, and training for popular Microsoft business applications such as Microsoft CRM, Project, Office Word, and Microsoft Excel. To find out more information concerning Progent's expertise, customization, and education services for UNIX/Linux, Sun Solaris, macOS and OS X, or Microsoft applications, refer to Progent's Business Application Experts Services.Progent's Mac professionals can support the imaginative aspect of Macintosh environments by delivering phone-based consulting services and training in imaging, audio, and video. Progent's support professionals can provide assistance in a range of Apple Mac creative tools including Adobe Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, MOTU Digital Performer, Final Cut Pro, and Adobe After Effects. Progent's Mac experts can also help you with common jobs like capturing or digitizing audio or video or setting up an audio/video post production studio.
Remote Network and Server Monitoring Support
Progent offers businesses in Des Moines Iowa online network monitoring support centered around Microsoft Operations Manager IT infrastructure monitoring and reporting, adapted by Progent to accommodate your environment so that your computer support is proactive rather than reactive. By detecting possible issues before they grow into downtime, automated monitoring can minimize inconvenient and costly service failures. Progent can also assist with server and infrastructure monitoring products such as Nagios and MRTG to troubleshoot UNIX, Linux, Solaris, or macOS and OS X networks, Windows environments, or environments based on a mix of OS platforms.
To contact Progent about emergency remote expertise with UNIX/Linux, Sun Solaris, or macOS and OS X networks, visit Progent's Nationwide Phone-Based Support, call
Midwest Contact Information:
Progent offers consulting services and onsite technical support throughout the Mid-West.
| City | Address | Phone | Link |
| Des Moines | 309 Court Avenue, Suite 200 Des Moines, IA 50309 United States |
(515) 985-0700 | Des Moines Network Support Services |
| Lincoln | 151 N. 8th Street Lincoln, NE 68508 United States |
(402) 817-1222 | Lincoln Network Support Services |
| Omaha | 950 S 10th Street Omaha, NE 68108 United States |
(402) 702-0010 | Omaha Network Support Services |
An index of content::
Anti-Virus Support and Setup
Design and Installation Postini
Email Guard by Postini provides constantly upgraded spam and virus filtering, content filtering, and protection from e-mail-borne DHA attacks and denial of service attacks. Progent is a Postini partner and support firm. If your organization is too small to purchase for a standard Postini license, you can still get access to Postini’s Perimeter Manager services via Progent’s E-Mail Guard antispam and virus defense aggregation offering. Progent’s expert e-mail security consultants can help you create an email protection plan that features antispam and antivirus services and processes.
Immediate Microsoft Exchange 2016 Migration Planning Specialists
Microsoft Exchange Server 2016 Upgrade Planning Specialists
Progent can assist your business in all facets of your upgrade to Microsoft Exchange 2016 including planning high availability architecture for an on-premises, cloud-based or hybrid environment; server and CAL licensing requirements for Exchange and Windows Server 2012 R2+; migrating mailboxes; Hyper-V design; determining storage capacity required for your virtual machines (VMs), mailbox databases and log files; configuring hardware load balancing for fault-tolerant CAS services; planning, configuring and validating Exchange and Windows Servers and DAG groups; setting up collaboration with SharePoint; updating the firewall; creating SSL certs; performing client integration with Office 2010 or greater or Microsoft 365; and setting up Outlook on the web (formerly Outlook Web App).
Support and Integration VPN
Support Outsourcing Cisco Virtual Private Network
Progent’s Cisco Security/VPN professionals and CCIE and CCNP certified experts can help your small or medium sized company integrate and maintain Cisco’s security and Virtual Private Network technology such as routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco VPN solutions include both remote access and site-to-site VPNs with Cisco IOS Software and AIM hardware encryption cards, and hardware devices, such as a VPN concentrator, router, Cisco PIX Firewall, or dedicated VPN server for dial-up services. Cisco VPN solutions are easy to manage and provide the versatility to expand with your changing business needs. Progent’s Cisco-Premier network experts support Cisco’s comprehensive line of hardware and software targeted at preventing information pilfering, virus and worm assaults, Denial of Service attacks, and other security risks to your network. Progent can help you integrate Cisco products to achieve safe connectivity, intrusion protection, and full Identity services based on Cisco ACS using RADIUS security and TACACS to create a central client access control framework for user certification, permissions, and accounting from a graphical Web interface.
Biggest Microsoft CRM Specialist
ERP, MRP, Accounting System Programming Company
Progent's application experts offer advanced support, software development, integration help, and online classes for popular applications covering vital areas including ERP and MRP, general accounting, business analytics, web application development, and the MS Office suite of business productivity solutions. As a Microsoft Partner with years of experience delivering advanced consulting services remotely, Progent can assist clients throughout the United States to save the time and expense related to travel and on-site visits without sacrificing the effectiveness of consulting services.
Network Engineers Contractor Job
Urgent Telecommuting Microsoft Consultant Contractor Job
Progent is seeking a variety of on-staff employees including solutions-driven Microsoft Certified Systems Engineers; system experts with Cisco CCNP or CCIE certification; and specialists in fault-tolerant network architecture with experience in mobile access, wireless networking, high-availability systems, business continuity planning, data protection, and server virtualization. We are also looking for workstation support experts, off-site troubleshooting specialists, and CISSP or CISM accredited security professionals. Progent is also looking for veteran managers who can perform effectively in our dynamic, virtual office environment. Progent contracts independent consultants with in-depth knowledge and working background in important information technology areas outside our main technical focus. Our Experts Group employs freelance consultants who can provide consulting and development services for strategic solutions such as Manufacturing Resource Planning, Enterprise Resource Planning, or Customer Relationship Management; possess specialized knowledge of popular operating systems such as Linux derivatives, Apple OS, or Solaris, or can provide world-class skills in technologies like telecommunications, web development, EDI, eCommerce, or dbm programming. Independent contractors premier by Progent cooperate with our staff professionals to provide comprehensive IT services for small company networks.
Fault Tolerant Inter-office Network Professionals
24 Hour Non-stop Interoffice Connectivity Online Help
Progent’s non-stop interoffice connectivity and 24x7 network connection engineers can help small organizations create zero-downtime Interoffice connectivity by means of fully redundant system architectures featuring transparent failover. Progent’s Cisco Certified Internetwork Experts can design and deploy ultra-reliable Inter-office connections based on zero-downtime EIGRP network routers or non-stop OSPF configurations of Cisco routers. Progent can demonstrate how multi-path connections and transparent fail-over can provide affordable 24x7 interoffice networking.
24/7 UNIX, Windows Engineers
UNIX, Windows Engineer
If your company runs a UNIX, Linux, or Solaris network or a mixed-platform IT environment, Progent's CISA and CISSP-premier consultants can help your whole enterprise in a broad array of security topics including security administration procedures, security design and models, access management products and methodology, software development security, business processes security, hardware security, communications, network and Internet security, and business continuity preparedness. CISM, CISSP and ISSAP define the core competencies and worldwide standards of knowledge that network security managers are required to master. These accreditations provide executive management the confidence that those who have achieved their CISA or CISSP certification have demonstrated the experience and theory to deliver world-class security management and engineering help.
Online Consulting 802.11x Wi-Fi Site Survey
Wireless Site Survey Online Support Services
Progent's Wi-Fi site survey and predictive modeling help you to design, implement and debug a Wi-Fi LAN adapted to your environment, providing your business a WLAN that has the coverage, speed, capacity, QoS, data protection, and hand-off ability your company requires. Wireless survey services from Progent include online predictive modeling for designing a wireless network and onsite survey services for validating, optimizing, and debugging an operational wireless network.
Cybersecurity Architecture Services
24/7 ISSAP Certified Security Architecture Services
Progent's ISSAP Premier security experts, or Information Systems Security Architecture Professionals, are experts who have earned ISSAP Certification as a result of thorough testing and significant experience with information security architecture. ISSAP consultants possess comprehensive understanding of access management mechanisms and techniques, phone system and network infrastructure protection, cryptography, requirements analysis, business continuity planning (BCP) and disaster recovery, and physical security. Progent's ISSAP-certified security consultants can assist your business with all aspects of secure network architecture.
2500 Wireless Controller Network Consultants
5500 Wireless Controller Troubleshooting
Cisco's Catalyst Wi-Fi controllers simplify the administration of Wi-Fi LANs by unifying the configuration and control of Wi-Fi access points, tuning wireless throughput by limiting the effect of radio frequency congestion, enhancing Wi-Fi uptime with fast failover, and strengthening security by detecting cyber threats and filtering traffic content based on user class and locale. Progent's Wi-Fi consultants can assist you to configure Cisco Wi-Fi controller appliances to manage and monitor wireless networks of all sizes. Progent can assist you to maintain and debug your current Cisco-based Wi-Fi environment or implement a smooth transition to Cisco's modern Wi-Fi controller technology.
Consulting Services Cybersecurity Architecture
ISSAP Certified Security Architecture Consultants
Progent's ISSAP Premier security experts, or Information Systems Security Architecture Professionals, are consultants who have been awarded ISSAP Certification through rigorous testing and extensive work with information security architecture. ISSAP security experts have comprehensive knowledge of access management mechanisms and techniques, telecommunications and network security, cryptography, requirements analysis, business continuity and disaster recovery, and physical security integration. Progent's ISSAP-premier security consultants can assist your business with all aspects of architecture security.
ISA 2004 Enterprise Edition Server Technical Support Services
ISA Server Online Troubleshooting
Progent's Microsoft-certified Internet Security and Acceleration Server consulting experts have broad experience developing corporate security solutions for information systems with many sites, remote users, and mission-critical eCommerce applications. A Progent ISA 2004 Firewall consultant is ready to help your small business design and deploy a configuration of ISA Server 2004 that supports your IT security needs without limiting your productivity.
SBS 2008 Computer Engineer
Small Business Server 2003 Consultant
Microsoft Small Business Server (SBS) is an affordable suite of essential servers that offers the foundation for a feature-rich but easy-to-manage information. The technical sophistication of the Microsoft .NET components bundled with Small Business Server 2011 requires a computer consultant with real-world experience planning and integrating seamless, end-to-end business technology environments. Progent's SBS Server consultants have an average of more than a decade of experience integrating business networks based on Microsoft technology. This background assures you results in deploying, administering, and troubleshooting IT environments that include the SBS Server package of servers and applications.
Cisco Mobility Express Information Technology Consulting
Aironet 3600 Access Point Support and Help
Progent's Cisco CCIE Wi-Fi infrastructure consultants offer remote or on-premises integration and troubleshooting services to assist you to design, implement, upgrade, optimize, administer and troubleshoot Aironet wireless access point environments of any scale or topology. Progent's Cisco Wi-Fi controller experts can also assist you to integrate your Wi-Fi environment with your wired network and cloud-based resources to create a seamless enterprise-wide connectivity foundation that is simple to administer and expand. Progent also can provide affordable wireless site surveys to help you to decide the most appropriate selection, placement and setup of Aironet Wi-Fi access points to work with your unique workplace design, construction, and anticipated workloads.
Meraki Wave 2 Wi-Fi Access Point Online Support Services
Immediate Meraki Traffic Shaping Consulting Services
Progent's Cisco Meraki Wi-Fi access point consultants provide online and on-premises support to assist organizations of any size to design, install, maintain, expand or troubleshoot Wi-Fi systems that utilize Cisco Meraki wireless access points. Progent can help your business to set up and manage Cisco's Meraki-based wireless infrastructure for environments that can range from a teleworker's home or a branch office all the way to a large campus or a multi-site enterprise. Progent can also assist you to configure additional Cisco technology including switches, ASR routers and ASA firewalls to build a cohesive ecosystem that delivers the same connectivity, responsiveness, security, ease of management and availability for wired and Wi-Fi users regardless of their mobility or computing device.
Redundant Network Consulting
High-Availability Branch office Connections Consultant Services
Progent’s high availability inter-site connectivity and fault tolerant network infrastructure consultants can help small businesses create zero-downtime Interoffice connectivity through fully redundant system architectures with automatic failover. Progent’s Cisco Certified Internetwork Experts can design and implement ultra-reliable Inter-office networks based on non-stop EIGRP network routers or zero-downtime OSPF configurations of Cisco routers. Progent can demonstrate how multi-path connections and automatic fail-over offers affordable 24x7 interoffice networking.
SQL Server 2016 Reporting Services Support
SQL Server 2016 and Power BI Integration
SQL Server 2016 introduces significant enhancements in performance, capacity, security, availability, mobile computing integration, plus built-in BI. Innovations include PolyBase for processing relational and non-relational databases in one appliance for big data applications, Hadoop support, Dynamic Data Masking, Mobile Report Publisher, and seamless management of local and cloud-based operations and services. Progent's Microsoft-certified consulting team can deliver online and on-premises expertise to help businesses of all sizes to implement, manage or troubleshoot any edition of SQL Server 2016. Progent can also assist you to interface SQL Server 2016 with other key Microsoft technologies such as Windows Server and Hyper-V, Exchange, SharePoint Server, Microsoft Dynamics CRM, Lync or Skype for Business, and SCOM.
Ubiquiti UniFi Switch Consult
Specialist Ubiquiti WiFi access point
Progent offers fast access to the expertise of seasoned Wi-Fi consultants who can help you to assess the benefits of Ubiquiti UniFi wireless access points for your company and help you to plan, deploy, maintain, and troubleshoot your UniFi network. Progent can also carry out a wireless site survey to help you to choose, provision, and position UniFi Wi-Fi APs for your required coverage and throughput.
Award Winning Altaro VM Backup Inline Deduplication Professionals
Online Technical Support Altaro VM Backup and Hyper-V
Altaro VM Backup software offers small and mid-size organizations a dependable and budget-friendly platform for backing up and recovering Hyper-V and VMware-based virtual machines (VMs). Altaro VM Backup can be used for local, remote, multi-site, and cloud-hosted environments and also supports low-cost backup to Azure Block Blob storage. Top features include industry-leading inline deduplication to reduce backup storage needs, Continuous Data Protection (CDP) with backup spacing as short as five minutes for reducing your Recovery Point Objective (RPO), military-grade encryption, granular recovery capability for individual files and emails, extensive support for Windows Cluster Shared Volumes and VMware vCenter for handling large-scale deployments, and the ability to leverage Volume Shadow Copy Service (VSS) to back up live virtual machines without downtime. Progent is a certified Altaro partner and offers a broad range of services to assist you to plan, deploy, optimize and troubleshoot a backup and disaster recovery solution based on Altaro VM Backup software.
Windows 2000 Server Outsourcing
Microsoft Windows 2000 Remote Consulting
Progent's certified Microsoft Windows 2000 consultants can show you how to enhance the capability of your current Windows 2000 Servers and can streamline system management, offer tech support and repair, and strengthen security. Progent can also show you how to design, justify, and implement a plan to migrate from Windows Server 2K to Windows Server 2003. Progent is experienced in setting up test installations to eliminate the technical risk involved with migrating to Windows 2003 Server by identifying potential hardware and application compatibility issues.
Exchange 2010 Migration Professionals
Exchange 2003 to Exchange 2010 Upgrade Engineer
Progent can provide expert support for each step of your Exchange Server 2010 migration with services that include outsourced or co-sourced project management, site readiness preparation, project design and documentation, specification of all new software and hardware needed, recommended vendor sourcing, pilot verification at client location or at Progent's testing lab, managing transitional coexistence between Microsoft Exchange 2010 and Exchange 2003 or 2007, implementation of the solution, deactivating the old system, and webinar training for customer's support staff and users.
Duo Zero Trust Cybersecurity Specialists
Multi-factor Authentication Remote Support Services
Progent's Duo service plans incorporate Cisco's Duo technology to protect against stolen passwords through the use of two-factor authentication. Duo supports single-tap identity confirmation with iOS, Android, and other out-of-band devices.
SCDPM 2012 and Azure Online Troubleshooting
SCDPM 2012 Cloud Backup Remote Support Services
Progent's Microsoft-certified consultants can provide online or in-person support to assist companies of any size to plan, implement, administer, and repair a backup/recovery system built around System Center 2012 Data Protection Manager (SCDPM 2012). Progent's consultants can help you to migrate from older versions of SCDPM or from a different backup/recovery system, and Progent can optimize your Data Protection Manager implementation for on premises, cloud, or hybrid environments. Progent offers as-needed support for fixing especially challenging issues, or comprehensive project management services. Progent can also help you to design SCDPM 2012 into an enterprise-class disaster recovery strategy.
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