Fast Remote Help for Des Moines Iowa Computer Networks
Urgent Phone Consulting for Des Moines SystemsFor organizations located in Des Moines Iowa, Progent provides online support for networks powered by Microsoft Windows, Cisco, Apple macOS and OS X, or Linux/UNIX platforms. Progent's Microsoft Certified engineers have delivered remote troubleshooting to companies in all 50 states in the U.S. (Check out testimonials from Progent's customers.) Progent also can furnish the expertise of Cisco CCIE engineers to help with complex infrastructure problems, as well as the services of CISA and CISSP-certified cybersecurity consultants to handle advanced security architecture and troubleshooting issues.

Progent's remote technical support experts offer exceptional leverage due to the fact that they possess the practical experience and have access to the sophisticated technology required to solve the majority of network problems rapidly. Efficient support lowers direct expenses since service calls use up fewer billable consulting minutes. Remote support also avoids the expense of sending an engineer to your office. Your company saves even more with incidental costs by reducing or avoiding network outages and related costs stemming from business disruption, disgruntled customers and vendors, unproductive workers, and de-focused executives. Progent's advanced online technical support expertise is especially important in environments that are dependent on public clouds for critical network infrastructure or software such as Azure, Exchange Online, Amazon AWA, Google Cloud, or where onsite IT support may not be useful.

Progent's pricing policy for remote support is designed to stretch your IT service dollar. Progent bills per minute for telephone-based assistance, so you owe exclusively for the support that you receive. Unlike many remote support firms, Progent imposes no startup fee or minimum fees. Progent's one-minute granularity and clean model for pricing eliminate scenarios where speedy. minor solutions somehow end up as large invoices. Progent's skill at disposing of technical issues quickly means you spends less cash.

Progent's Online Consulting and Technical Support Expertise
Over the years, Progent has mastered a set of optimized tools and proven processes that ensure the highest level of effectiveness for online consulting and repair for IT networks of any size. Progent provides secure VPN support for gateways from a variety of popular companies including Microsoft, Cisco, SonicWall and WatchGuard. Secure VPN technology allows the staff of Progent's online support team to access your company's environment without breaching system security.

Progent's powerful technical support database system stores detailed records describing the service that Progent's customers have received. Progent's authorized engineers have access to the history of all help rendered to each customer by every Progent engineer. This archive of trouble tickets and repairs is stored as a readily searchable proprietary knowledge base that enables Progent's remote support professionals to communicate their experiences company-wide to make sure that the value of Progent's support services improves daily. Progent's advanced certifications and working associations with major industry leaders such as Cisco and Microsoft make available other massive support knowledge bases and permit priority access to manufacturers' internal product engineers with the result that Progent's remote consulting experts are able to arrive at optimal solutions promptly.

Remote services offered by Progent to companies in Des Moines Iowa include:

ProSight Fixed-price Managed Services for Small and Medium Size Businesses
Progent offers a family of budget-friendly, fixed-price services intended to enable small and medium-size businesses to utilize the same cutting-edge IT solutions deployed by many of the industry's leading enterprises. Progent's ProSight line of IT management outsourcing services covers all critical facets of information technology such as email content filtering, behavioral-based threat defense, automated backup and disaster recovery, network infrastructure monitoring and management, virtual server hosting, and network resources documentation management. ProSight managed services offered by Progent include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring is an endpoint protection (EPP) solution that utilizes next generation behavior-based analysis tools to defend endpoints and physical and virtual servers against modern malware assaults such as ransomware and email phishing, which routinely get by legacy signature-based AV products. ProSight Active Security Monitoring protects local and cloud resources and provides a single platform to automate the complete malware attack lifecycle including blocking, infiltration detection, containment, remediation, and post-attack forensics. Top features include single-click rollback with Windows Volume Shadow Copy Service (VSS) and real-time network-wide immunization against new threats. Read more about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection (ESP): Physical and Virtual Endpoint Security and Exchange Filtering
    Progent's ProSight Enhanced Security Protection (ESP) services offer ultra-affordable multi-layer protection for physical servers and virtual machines, workstations, smartphones, and Microsoft Exchange. ProSight ESP utilizes contextual security and modern behavior analysis for continuously monitoring and reacting to cyber assaults from all attack vectors. ProSight ESP provides two-way firewall protection, intrusion alerts, device management, and web filtering via leading-edge tools incorporated within a single agent accessible from a single console. Progent's data protection and virtualization experts can assist your business to plan and configure a ProSight ESP deployment that addresses your company's unique requirements and that helps you demonstrate compliance with government and industry information protection regulations. Progent will assist you define and configure policies that ProSight ESP will enforce, and Progent will monitor your network and respond to alarms that require urgent attention. Progent's consultants can also help you to install and test a backup and restore system like ProSight Data Protection Services (DPS) so you can recover rapidly from a potentially disastrous security attack such as ransomware. Learn more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint protection and Microsoft Exchange filtering.

  • ProSight Data Protection Services: Managed Backup and Recovery
    ProSight Data Protection Services provide small and medium-sized businesses a low cost end-to-end solution for secure backup/disaster recovery (BDR). Available at a fixed monthly price, ProSight DPS automates and monitors your backup processes and enables fast restoration of critical files, apps and VMs that have become unavailable or damaged as a result of component breakdowns, software glitches, disasters, human mistakes, or malware attacks such as ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, applications, system images, as well as Microsoft Hyper-V and VMware virtual machine images. Critical data can be protected on the cloud, to a local device, or to both. Progent's BDR specialists can deliver world-class support to configure ProSight Data Protection Services to be compliant with government and industry regulatory standards like HIPAA, FIRPA, PCI and Safe Harbor and, whenever needed, can help you to restore your business-critical data. Learn more about ProSight Data Protection Services Managed Backup.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam filtering and email encryption service that uses the infrastructure of leading information security companies to deliver web-based management and world-class security for your inbound and outbound email. The hybrid architecture of Email Guard managed service combines a Cloud Protection Layer with an on-premises security gateway appliance to offer advanced defense against spam, viruses, Denial of Service Attacks, DHAs, and other email-borne threats. The cloud filter serves as a first line of defense and blocks the vast majority of unwanted email from making it to your security perimeter. This reduces your exposure to inbound threats and conserves system bandwidth and storage. Email Guard's onsite gateway device adds a further layer of inspection for incoming email. For outgoing email, the on-premises gateway offers anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The local gateway can also help Microsoft Exchange Server to track and safeguard internal email that originates and ends within your corporate firewall. For more details, visit Email Guard spam and content filtering.

  • ProSight WAN Watch: Infrastructure Management
    Progent’s ProSight WAN Watch is an infrastructure monitoring and management service that makes it simple and inexpensive for smaller businesses to map out, track, enhance and troubleshoot their connectivity hardware like switches, firewalls, and access points as well as servers, client computers and other devices. Using state-of-the-art Remote Monitoring and Management technology, WAN Watch ensures that network maps are kept updated, captures and displays the configuration information of virtually all devices connected to your network, tracks performance, and sends alerts when problems are discovered. By automating tedious network management activities, ProSight WAN Watch can knock hours off ordinary chores such as network mapping, expanding your network, locating devices that require important updates, or isolating performance bottlenecks. Learn more details about ProSight WAN Watch network infrastructure management services.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring
    ProSight LAN Watch is Progent’s server and desktop monitoring managed service that incorporates advanced remote monitoring and management (RMM) techniques to help keep your IT system operating at peak levels by checking the health of vital assets that power your information system. When ProSight LAN Watch detects a problem, an alarm is sent automatically to your specified IT staff and your assigned Progent consultant so that all looming problems can be addressed before they have a chance to impact your network Find out more about ProSight LAN Watch server and desktop remote monitoring services.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
    With ProSight Virtual Hosting service, a small or mid-size organization can have its critical servers and applications hosted in a protected fault tolerant data center on a fast virtual host set up and managed by Progent's network support professionals. Under the ProSight Virtual Hosting model, the customer owns the data, the OS platforms, and the applications. Since the system is virtualized, it can be ported immediately to a different hosting environment without a time-consuming and difficult configuration process. With ProSight Virtual Hosting, you are not locked into one hosting provider. Learn more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Infrastructure Documentation and Password Management Services
    Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to create, update, retrieve and safeguard information related to your IT infrastructure, processes, applications, and services. You can quickly find passwords or serial numbers and be warned automatically about upcoming expirations of SSL certificates ,domains or warranties. By updating and organizing your IT documentation, you can save up to half of time wasted trying to find critical information about your IT network. ProSight IT Asset Management features a centralized repository for holding and collaborating on all documents related to managing your network infrastructure like standard operating procedures and How-To's. ProSight IT Asset Management also offers advanced automation for collecting and relating IT information. Whether you’re making enhancements, doing regular maintenance, or responding to a crisis, ProSight IT Asset Management delivers the data you require when you need it. Learn more details about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a quick and low-cost way for small and mid-size businesses to get an objective assessment of the overall health of their information system. Based on some of the top remote monitoring and management (RMM) platforms in the industry, and overseen by Progent's world-class group of IT experts, ProSight Network Audits help you see how closely the configuration of your essential infrastructure assets adhere to industry best practices. The Basic and Advanced versions of ProSight Network Audit services are offered at a low, one-time cost and provide immediate ROI like a more manageable Active Directory system. Both versions also come with a year of advanced remote network monitoring and management (RMM). Advantages can include simpler management, better compliance with government and industry security requirements, higher utilization of IT resources, quicker problem resolution, more reliable backup and restore, and higher availability. Learn more about ProSight Network Audits network infrastructure review.

The ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report is a low-cost service based on a brief phone discussion with a Progent backup/recovery expert. The fact-finding interview is designed to help assess your organization's preparedness to stop or recover quickly after an assault by a ransomware variant like Ryuk, WannaCry, MongoLock, or Locky. Progent will work with you personally to gather information about your existing AV defense and backup/recovery platform, and Progent will then deliver a custom Basic Security and Best Practices Report document describing how you can follow best practices to create an efficient AV and backup system that aligns with your company's needs. For details, see The ProSight Ransomware Preparedness Report Service.

Additional Support Programs Available from Progent
Progent offers the services of world-class online consulting professionals for contract IT programs. Billing rates for ongoing development or consulting tasks are set according to the level of expertise of the consultants assigned. Progent's background in these special areas of computer technology enables customers to complete major initiatives within budget and on time. Progent's special online engineering solutions include:

  • Help Desk Call Center Support
    Progent's Help Desk Call Center service offerings for organizations with networks based on Microsoft, Cisco, macOS and OS X, UNIX, or Linux products include full-service Help Desk Call Center services, shared Helpdesk services, and Helpdesk operations consulting. Progent's Standard Help Desk Services offer smaller businesses a complete service desk solution that handles all aspects of remote Level 1 desktop support from service requests through ticketing, screen sharing, progress tracking, problem resolution, and management reports. Progent provides service desk support at a substantial discount off Progent's normal desktop service rates, and Progent offers the option of fast on-demand escalation to subject matter experts to handle challenging issues.

    Progent's Help Desk Call Center consulting expertise can assist you in building an effective new Help Desk or improving your current organization, evaluating or enhancing Help Desk Call Center application software to meet the special needs of your corporation, or providing temporary phone support staff to reinforce your internal Call Center resources to deal with unusually busy scenarios such as software migrations, mass updates, or rolling out new applications.

    Progent's Call Center staff of experienced network professionals offers your clients in Des Moines Iowa fast assistance from a dependable technical support resource with years of background delivering telephone-based support and remote repair service for networks powered by Microsoft, Cisco, macOS and OS X, UNIX, or Linux components. Progent's charter is to give the Call Center perception as a solid driver of company productivity, and Progent's target is to resolve and not simply document network problems.

  • Business Applications Services: Education, Custom Development, and Troubleshooting
    Progent's Applications Consulting staff offers phone-based and in-depth engineering expertise and education in key business application areas that include ERP, Manufacturing Requirements Planning, custom programming for accounting packages, and Customer Relationship Management (CRM). Progent also can deliver consulting expertise, programming, and training for Microsoft applications such as Microsoft CRM, Project, Office 365 Word, and Microsoft Office 365 Excel. To find out more on Progent's expertise, custom programming, and education services, refer to Progent's Business Application Experts Services.

  • Unified and Streamlined Administration of Hybrid Cloud Networks
    Microsoft System Center 2016 unifies and automates the management of hybrid cloud environments through comprehensive support for Windows Server 2016 servers, Windows 10; cohesive management of heterogeneous networks that incorporate various Linux distributions, Microsoft Hyper-V and VMware; and better public and private cloud support such as closer integration with Microsoft Intune for Apple iPhone and Android smartphone administration plus built-in integration with Operations Management Suite (OSM) for cloud-enhanced analytics and reporting. Progent's System Center 2016 consulting experts can provide world-class online and onsite expertise for all elements of System Center 2016 including Operations Manager, Configuration Manager, Virtual Machine Manager, Data Protection Manager (SCDPM), Orchestrator, and Service Manager. Progent can assist your business to plan and install a new deployment of Microsoft System Center 2016, expand or tune your current one, migrate efficiently from a previous release of System Center, or troubleshoot your System Center environment.

  • Remote Hybrid Network Monitoring Support
    Progent offers organizations in Des Moines Iowa remote hybrid network monitoring by providing Microsoft System Center 2016 Operations Manager consulting services and Microsoft System Center 2012 Operations Manager (SCOM 2012) support. Progent can configure Operations Manager for your environment so your IT maintenance is proactive rather than reactive. By detecting emerging problems before they cause network outages, proactive monitoring can head off disruptive and costly information system failures. Progent can also deploy server and infrastructure monitoring tools such as Nagios and MRTG to analyze UNIX/Linux, Solaris, or macOS and OS X networks, Windows environments, or systems that incorporate multiple platforms.
How Your Des Moines Company Can Contact Progent's Remote Service Experts
To contact Progent about emergency remote assistance with Microsoft Windows, macOS and OS X, or Linux networks, visit Progent's Emergency Phone-Based Support, phone 1-800-993-9400, or refer to Contact Progent. For businesses and startups in Des Moines Iowa, Progent's online network support specialists can provide expert and economical IT help the moment your business has to have it. More than 15 years of offering online tech support has earned Microsoft Partner status for Progent's team of engineers and has allowed Progent to develop world-class troubleshooting skills and to refine remote access technology to fix IT problems quickly while avoiding the cost and lost productivity that comes with in-person support visits.

Even if your Des Moines business relies on a regular independent support technician or maintains a full time IT staff that know how to deal with ordinary network problems, Progent’s Microsoft and Cisco certified engineers are available to provide an easy and seamless remote expansion of your local resources in cases when your regular IT support personnel either don't have the time or the experience to solve sudden network crises or especially complicated integration projects.

Benefits of Progent's IT Support for Offices in Des Moines Iowa
Progent's online technical help services allow your Des Moines business to experience the benefits of on-call, enterprise-class IT support without the expense of managing an in-house IT organization. Your information system will acquire added business value by being more available, efficient, and protected. Advantages to your company include:

  • Seamless remote extension of your on-site support resources
    For most organizations in Des Moines Iowa, nearby computer support resources, whether represented by outside consultants or an internal IT staff, can resolve the majority of technical issues. On the other hand, IT crises can strike when local resources are overstretched or unavailable, and some trouble may stem from technology that is unfamiliar to your local service technicians. In these instances, Progent's on-call service specialists provide a convenient, fast, and budget-friendly solution to augment your local help and to transfer useful information to increase your capability to resolve future issues locally.

  • Reduced Reliance on Freelance Service Providers
    For network support, smaller businesses commonly rely on independent freelance service providers. Although independent consultants have less internal costs than larger support firms and can afford to charge lower rates, they are often overextended, making it difficult to respond quickly to crisis situations. If an independent service provider is busy with another client, sick, on vacation, or in class, the absence of reserve personnel may require your business to go without assistance during an IT crisis. As your company expands, network downtime and problems with critical software become more costly. The budget you thought you were conserving on an independent can be consumed fast by reduced productivity. Progent offers an on-call source of reserve service experts to insure your IT system remains available.

  • Create a Scalable Basis for Smooth Expansion
    Businesses typically start with an IT architecture implemented on a shoestring budget. Lacking a strong framework, band-aid repairs can get thrown onto an unstable foundation. When a network grows, reliability and expandability issues can hinder the productivity of the organization. Such poorly designed systems require proper assessment, intelligent strategic planning, and broad-based technical knowledge to upgrade to a system architecture able to provide the stable foundation to meet current business requirements and facilitate future growth.

  • Work with Solution Providers Instead of Product Resellers
    Smaller offices need advice and technical training to navigate through an ever more complicated array of technology options available for accelerating business growth and improving efficiency. These companies do not need a computer consultant who is attempting to resell a specific vendor's products. IT support and product selling can result in a scenario where the proposed solution is designed around a predetermined product instead of the true requirements of a client. Progent eliminates these conflicts of interest by selling only services rather than products. This enables Progent to align technical expertise with the real needs of clients.

How Is Progent Different from Other Support Organizations?
Progent is a Microsoft Certified Partner support firm and Progent's staff size, breadth of technical experience, fine tuned remote support tools, and familiarity with enterprise networking enable businesses to avoid the pitfalls of excessive reliance on smaller consulting organizations, independent freelance consultants, or over-stretched internal resources.

Progent adds value by providing:

How Does My Business Begin Receiving Online Computer Support from Progent?
To get started with Progent's online help services or to learn more about Progent's online support options, contact Progent at 1-866-PROGENT (866-776-4368) or refer to Contact Progent. If you have an urgent requirement for network support, go to Immediate Online Support.



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    Microsoft SQL Server 2012 Remote Troubleshooting

    Progent can provide the expertise of certified consultants and experienced software programmers, database administrators, project managers, Cisco-certified network architects, business continuity planning specialists, and certified data security consultants to help your business to assess the likely benefits of Microsoft SQL Server 2012 for your organization, install test systems at your datacenter or at Progent's test lab, design and carry out a smooth transition to SQL Server 2012 from earlier releases of SQL Server or from other RDBMS solutions, and configure an efficient and secure IT infrastructure that lets you maximize the strategic benefit of Microsoft SQL Server 2012.

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    Progent can provide the guidance of a CRISC-certified risk management consultant to assist your company to plan and deploy an enterprise risk management strategy following best practices identified by CRISC and geared to align with your organization's risk appetite, business goals, and IT budget.

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    Progent believes that a well designed and implemented information system is a pivotal factor for enabling a firm's success, and we apply this philosophy in our own system environment. Progent has created a zero-downtime virtual office infrastructure that allows Progent's in-house consultants and certified contractors to offer rapid and effective support, cooperate closely on complex jobs, and experience professional and private maturity from acting as part of a dynamic company culture of self motivation and independence.

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    Progent can help your organization to design a migration to Teams from Skype for Business and configure, manage, and troubleshoot a cloud or mixed implementation of Teams. Progent can assist you to integrate Teams with Microsoft 365 apps, Exchange, SharePoint Online, and your phone system.

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  • Microsoft Certified Partner SQL Server 2014 and Hyper-V Support Services SQL Server 2014 Azure Backup Engineer

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    When performing consulting tasks for enterprise customers, Progent uses a structured methodology driven by specified milestones in order to meet financial, timing and technical goals while minimizing business disruption. Progent's Enterprise Services Project Methodology follows accepted project management procedures derived from the leading practices defined by the Microsoft MSF methodology which specifies requirements definition, architecture proposals, test models, design tuning, and expert deployment. All phases are recorded to provide a detailed description of IT services performed and to help in downstream system maintenance.

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    Progent can provide online and on premises expertise to assist you with any phase of BI reporting ranging from debugging or modernizing applications to designing and deploying a comprehensive BI environment. Progent's management reporting experts can assist you to support your existing reporting system, help you to upgrade databases and applications from a legacy reporting product to a modern one, and deliver custom remote mentoring tailored to your individual needs. Progent’s management reporting and analytics professionals offer experience in all popular BI reporting and visualization platforms including Microsoft's SQL Server business intelligence stack (SSIS, SSAS, and SSRS), Management Reporter/FRx, Microsoft Access, Crystal Reports, Microsoft Power BI, Excel business analytics tools such as Power Pivot, Power Query and Power View, and Report Builder.

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    Amazon Marketplace Web Service is a collection of APIs that allows Amazon sellers to improve the efficiency of their business processes by automating key sales functions including listings, orders, shipments, fulfillment, and finances. By leveraging Amazon's vast online selling environment and automating their sales, vendors can expand their market, reduce their operating costs, accelerate reaction time to customers, and add to their profits. Progent's Amazon Marketplace Web Service consultants can work with your development staff and provide application programming, workflow integration, project management support, and mentoring to help you shorten development time and expedite your ROI.

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    Progent offers advanced remote support services to help organizations integrate their IT infrastructure with popular public clouds such as Microsoft Azure and Amazon Web Services. Progent can help your it team to design and administer cost-effective ecosystems that can include Windows and Linux operating systems and applications in either cloud-centric solutions or in hybrid network models that utilize on-premises resources along with cloud services. To assist you to incorporate public clouds with physical datacenters, Progent can provide a variety of public cloud integration services that include Microsoft Azure enterprise hybrid cloud planning and deployment services, Amazon Web Services cloud migration, and Amazon Web Marketing Service development and troubleshooting. Progent has over 15 years of experience providing high-level consulting support remotely, and Progent can make sure you complete your cloud migration initiatives quickly and affordably.

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    Progent can help businesses of all sizes to move all or part of their network infrastructure to Microsoft Azure. This can simplify network administration and reduce equipment investments. Microsoft Azure includes a wealth of cloud services and Progent can help you to evaluate the advantages and limitations of various cloud computing architectures supported by Azure. Progent can show you how to administer cloud-resident or hybrid cloud and on-premises apps and network infrastructure and make sure that you sidestep the common mistakes small organizations make when moving to a public cloud. Progent can show you how to configure cloud servers on Azure Virtual Machines, utilize VHD storage with Azure Storage, manage user identity with Azure Active Directory, and create backup-and-recovery mechanisms with Azure Backup. Progent can also assist you to prepare firewalls and VPN tunnels and to integrate iPhones and iPads and Android smartphones and tablets.

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    Windows Server 2008 is a major step forward in making information systems more secure and fault tolerant, easier to virtualize and manage, faster, and able to provide a better platform for web publishing. Progent can help your company benefit fully from the improvements built into Microsoft Windows Server 2008 by providing Microsoft-certified consulting, troubleshooting, education, temporary staffing, monitoring, and security engineering expertise.

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    Progent's Microsoft and Cisco-certified network engineers can help you to determine the benefits of Microsoft Exchange 2010 for your business and can assist you to design and carry out a smooth upgrade to Microsoft Exchange Server 2010 from Microsoft Exchange 2003 or Microsoft Exchange 2007 that will offer fast payback by improving your workers' efficiency, cutting the cost of equipment and support, streamlining administration, and integrating your vital communications platforms.

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    The Progent Test and Training Lab at the QTS Internet Data Center is available for testing mission-critical applications, developing cost-effective system upgrade procedures, evaluating and tuning performance, planning or verifying business continuity strategies, mitigating compatibility issues, and establishing training environments for the latest technologies. For Progent clients without sufficient internal resources to assemble effective pilot systems, the lab reduces capital costs and technical risk while keeping vital network initiatives on schedule.

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    Progent offers enterprise customers the services of a NetApp-certified consultant for online or onsite support for NetApp's complete family of SAN products including Data ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster, FlexPod private cloud infrastructure, SnapMirror, SnapVauly continuous backup, Virtual Storage Console (VSC) for VMware, MultiStore/vFiler for storage partitioning, OnCommand Unified Manager Core, plus NetApp's FAS, AFF, V-Series and N-Series storage lines. Components of NetApp SAN storage technology supported by Progent include SAN dsign, cloud deployment, virtualization, migrations, non-disruptive patching, storage management, information assurance, disaster recovery, and troubleshooting. Progent offers Level 3 support to help you to resolve problems with NetApp SAN deployments efficiently following leading practices.

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    Progent can help small and mid-size businesses to deploy unified remote endpoint management systems for maintaining devices used by work-from-home employees.

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    Office 365 and iOS Computer Consulting

    Progent can help you to evaluate the wealth of subscription plans available with Office 365 and integrate your network with Office 365 in a way that delivers maximum business value. Progent offers expertise with multi-platform networks that incorporate Windows, macOS, and Linux operating systems. Progent can also assist your business to create and manage hybrid networks that seamlessly integrate on-premises and cloud-based products and services.

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    • Computer Consultant ISA 2004 Standard Edition Server
    Computer Consulting Microsoft Proxy Server

    Progent's certified Internet Security and Acceleration Server consulting experts have extensive backgrounds configuring ISA Server-based security installations for information systems with multiple sites, mobile workers, and mission-critical eCommerce applications. Progent's Microsoft Firewall consultants can assist your small business in designing and deploying an installation of ISA 2000 Server or ISA Server 2004 that supports your network protection requirements without overly limiting your network accessibility. Progent's consultants can help you migrate from Microsoft Proxy Server from Microsoft ISA 2000 to Microsoft ISA 2006 Enterprise Edition Server or ISA 2006 Standard Edition Server.

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    • Specialist Email Black Lists
    Email Allow Lists Consulting Services

    Progent's ProSight Email Guard uses the technology of leading data security vendors to provide centralized control and world-class protection for your email traffic. The powerful architecture of Email Guard managed service combines cloud-based filtering with a local gateway appliance to provide advanced defense against spam, viruses, Dos Attacks, DHAs, and other email-borne malware. The Cloud Protection Layer acts as a first line of defense and keeps most threats from reaching your network firewall. This decreases your vulnerability to inbound attacks and conserves system bandwidth and storage space. ProSight Email Guard's on-premises gateway device adds a deeper level of analysis for incoming email. For outbound email, the local gateway provides anti-virus and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The onsite gateway can also assist Exchange Server to monitor and safeguard internal email traffic that stays inside your security perimeter.

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    • 24x7 Cybersecurity Group Symantec VPN
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    Progent's Symantec experts can assist you to maintain discontinued Symantec firewall and VPN products such as the Symantec Raptor and Symantec VelociRaptor family or show you how to migrate to newer firewall technology. Progent can also help you design and execute a comprehensive security plan that can incorporate firewall and VPN devices and utilities, managed security and virus defense services, system monitoring products, and formal policies and processes. Progent has the skill to be your one-stop resource for continuing network help, administration, training, and security expertise.

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    • CRISC Certified Risk and Information Systems Control Architect Consultants
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    Progent can provide the guidance of a CRISC-certified risk management expert to assist your company to design and implement an enterprise risk management solution following best practices promoted by CRISC and geared to align with your company's risk appetite, business objectives, and IT budget.

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    Progent’s private cloud hosting service enables small and midsize organizations to run mission-critical applications like SQL and Exchange Server from a hardened Tier III data center facility on fully redundant equipment with geographically separate data backup. Progent uses Microsoft's Hyper-V technology for server virtualization and Microsoft Data Protection Manager (DPM) for backup replication and restore. You can take advantage of Progent’s private cloud to avoid large capital costs for the purchase, upkeep, and operation of computer equipment and data center facilities while benefiting world-class levels of network reliability and security.

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