Fast and Affordable Remote Support for Des Moines Iowa Computer Systems
Urgent Phone Technical Support for Des Moines SystemsFor organizations located in Des Moines Iowa, Progent offers online support for information systems powered by Microsoft Windows, Cisco, macOS and OS, or Linux/UNIX technology. Progent's Microsoft Premier professionals have delivered online troubleshooting to companies in all 50 states in the United States. (Check out testimonials from Progent's customers.) In addition, Progent can furnish the expertise of Cisco CCIE network specialists to handle complex networking issues, plus the services of CISA and CISSP-accredited cybersecurity consultants to help with high-level security design and troubleshooting issues.

Progent's online support experts provide exceptional value due to the fact that they have the practical background and are equipped with the advanced technology needed to solve the majority of information system issues rapidly. Efficient support lowers immediate costs because solutions accumulate fewer billable consulting minutes. Online support also avoids the expense of sending a consultant to your site. Your company benefits additionally with indirect expenses by minimizing or avoiding network outages and associated losses due to business discontinuity, upset customers and vendors, idle employees, and de-focused executives. Progent's extensive online technical support know-how is especially helpful for businesses that rely on public clouds for critical network infrastructure or applications like Microsoft Azure, Office 365 Exchange Online, Amazon Web Service, Google Cloud Platform, or where onsite support may not be an option.

Progent's pricing policy for remote help is designed to leverage your IT service dollar. Progent bills by the minute for phone assistance, so you owe just for the support that you actually get. Unlike many online support firms, Progent imposes no initialization charge or minimum fees. Progent's one-minute granularity and simple policy for billing prevent scenarios where fast repairs somehow turn into substantial invoices. Progent's penchant for dealing with problems quickly means you spends less money.

Progent's Remote Consulting and Troubleshooting Expertise
Over time, Progent has mastered an arsenal of customized tools and field-tested processes which ensure the maximum degree of efficiency for online engineering help and repair for information systems of any size. Progent offers safe VPN support for VPN gateways from a variety of leading sources such as Microsoft, Cisco, SonicWall and WatchGuard. Protected VPN connectivity permits the staff of Progent's remote service group to access your network remotely without violating corporate security.

Progent's proven service reporting application stores comprehensive records of the support that Progent's customers have been provided. Progent's authorized engineers have access to the history of all help provided to each client by every Progent engineer. This archive of anomalies and responses is organized as an easily retrievable proprietary knowledge base that permits Progent's online technical engineers to share their knowledge company-wide to ensure that the value of Progent's technical support improves daily. Progent's high-level accreditations and close relationships with important vendors such as Cisco and Microsoft make available other massive technical databases and permit priority access to manufacturers' internal support staff with the result that Progent's remote service specialists can find the most efficient resolutions promptly.

Remote support services provided by Progent to customers in Des Moines Iowa include:

ProSight Fixed-price Managed Services for Small and Mid-size Businesses
Progent offers a family of affordable, fixed-price managed services designed to enable small and medium-size organizations to utilize the same advanced IT solutions used by many of the world's top enterprises. Progent's ProSight line of network management outsourcing services addresses all key aspects of information technology such as email content filtering, security and compliance, automated backup/recovery, infrastructure monitoring and management, VM hosting, and network asset documentation management. ProSight managed services include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection solution that utilizes next generation behavior analysis tools to defend endpoint devices as well as physical and virtual servers against new malware attacks such as ransomware and email phishing, which easily escape traditional signature-based AV products. ProSight Active Security Monitoring safeguards on-premises and cloud-based resources and provides a single platform to address the complete threat progression including filtering, detection, containment, cleanup, and post-attack forensics. Key capabilities include one-click rollback using Windows VSS and real-time system-wide immunization against new attacks. Find out more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection: Endpoint Protection and Microsoft Exchange Email Filtering
    ProSight Enhanced Security Protection (ESP) services offer economical multi-layer protection for physical servers and VMs, desktops, mobile devices, and Exchange Server. ProSight ESP uses contextual security and advanced machine learning for continuously monitoring and responding to security assaults from all vectors. ProSight ESP offers firewall protection, penetration alarms, endpoint control, and web filtering via cutting-edge tools packaged within one agent accessible from a single console. Progent's data protection and virtualization experts can help you to design and configure a ProSight ESP deployment that addresses your organization's specific needs and that helps you demonstrate compliance with government and industry information security regulations. Progent will help you define and configure policies that ProSight ESP will enforce, and Progent will monitor your network and react to alerts that require immediate attention. Progent can also assist your company to set up and verify a backup and disaster recovery solution such as ProSight Data Protection Services (DPS) so you can recover quickly from a potentially disastrous security attack such as ransomware. Learn more about Progent's ProSight Enhanced Security Protection unified endpoint security and Microsoft Exchange filtering.

  • ProSight Data Protection Services: Managed Backup and Disaster Recovery
    ProSight Data Protection Services from Progent provide small and mid-sized businesses a low cost and fully managed service for secure backup/disaster recovery (BDR). Available at a fixed monthly cost, ProSight DPS automates your backup processes and enables rapid recovery of vital data, applications and VMs that have become unavailable or corrupted as a result of component failures, software bugs, natural disasters, human error, or malicious attacks such as ransomware. ProSight DPS can help you protect, recover and restore files, folders, apps, system images, as well as Hyper-V and VMware virtual machine images. Critical data can be backed up on the cloud, to a local storage device, or to both. Progent's BDR consultants can deliver advanced support to configure ProSight Data Protection Services to to comply with regulatory standards such as HIPAA, FINRA, and PCI and, when needed, can assist you to recover your critical information. Learn more about ProSight DPS Managed Backup and Recovery.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam and virus filtering service that incorporates the technology of top data security companies to deliver web-based management and comprehensive security for your email traffic. The hybrid structure of Email Guard managed service combines cloud-based filtering with an on-premises security gateway appliance to offer complete protection against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-borne threats. The cloud filter acts as a first line of defense and blocks most threats from making it to your security perimeter. This reduces your vulnerability to external threats and saves system bandwidth and storage space. Email Guard's onsite security gateway device provides a further layer of inspection for incoming email. For outgoing email, the onsite gateway provides anti-virus and anti-spam filtering, protection against data leaks, and email encryption. The local gateway can also help Exchange Server to monitor and protect internal email that stays inside your corporate firewall. For more details, visit Email Guard spam filtering and data leakage protection.

  • ProSight WAN Watch: Infrastructure Management
    ProSight WAN Watch is an infrastructure monitoring and management service that makes it easy and affordable for smaller businesses to map out, track, reconfigure and debug their networking hardware like routers, firewalls, and access points as well as servers, printers, client computers and other networked devices. Incorporating cutting-edge RMM technology, ProSight WAN Watch makes sure that infrastructure topology maps are always updated, captures and displays the configuration of virtually all devices on your network, tracks performance, and generates alerts when problems are detected. By automating complex network management activities, WAN Watch can knock hours off common tasks like making network diagrams, reconfiguring your network, locating devices that require critical software patches, or resolving performance bottlenecks. Learn more about ProSight WAN Watch network infrastructure monitoring and management consulting.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring Services
    ProSight LAN Watch is Progentís server and desktop monitoring service that incorporates state-of-the-art remote monitoring and management techniques to help keep your network operating efficiently by checking the state of vital assets that drive your information system. When ProSight LAN Watch uncovers a problem, an alert is transmitted automatically to your specified IT management personnel and your assigned Progent consultant so that all looming problems can be resolved before they have a chance to disrupt productivity Learn more details about ProSight LAN Watch server and desktop monitoring services.

  • ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
    With Progent's ProSight Virtual Hosting service, a small organization can have its key servers and applications hosted in a protected Tier III data center on a fast virtual host set up and maintained by Progent's network support experts. Under Progent's ProSight Virtual Hosting model, the client owns the data, the OS software, and the apps. Because the environment is virtualized, it can be ported easily to a different hardware solution without a lengthy and difficult reinstallation process. With ProSight Virtual Hosting, you are not tied one hosting provider. Learn more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management Services
    Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to create, update, find and safeguard information about your IT infrastructure, processes, business apps, and services. You can instantly locate passwords or IP addresses and be warned about impending expirations of SSLs or domains. By cleaning up and organizing your IT infrastructure documentation, you can eliminate as much as 50% of time thrown away searching for critical information about your IT network. ProSight IT Asset Management includes a centralized location for storing and sharing all documents related to managing your network infrastructure like standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also offers advanced automation for collecting and associating IT data. Whether youíre planning improvements, doing regular maintenance, or responding to an emergency, ProSight IT Asset Management gets you the knowledge you need the instant you need it. Find out more details about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a fast and affordable way for small and medium-size businesses to get an objective assessment of the health of their network. Powered by a selection of the leading remote monitoring and management tools in the industry, and overseen by Progent's world-class team of IT experts, ProSight Network Audits show you how well the deployment of your essential network assets adhere to industry leading practices. The Basic and Advanced options for ProSight Network Audit services are available at a budget-friendly, one-time cost and deliver immediate benefits like a cleaner Active Directory system. Both versions also come with one year of cutting-edge remote network monitoring and management. Advantages can include lower-cost network management, better compliance with data security standards, higher utilization of IT assets, faster problem resolution, more reliable backup and recovery, and increased uptime. Read more information about ProSight Network Audits IT infrastructure review.

The ProSight Ransomware Preparedness Report Service
Progent's ProSight Ransomware Preparedness Report service is a low-cost service centered on a phone interview with a Progent backup/recovery expert. The fact-finding interview is designed to help evaluate your company's preparedness to block or recover rapidly following an attack by a ransomware strain such as Ryuk, WannaCry, NotPetya, or Locky. Progent will work with you directly to collect information about your current antivirus tools and backup platform, and Progent will then deliver a custom Basic Security and Best Practices Report describing how you can follow best practices to build an efficient security and backup system that meets your business needs. For more information, see Progent's ProSight Ransomware Preparedness Report.

Special Support Programs Available from Progent
Progent can provide the services of seasoned online consulting experts for contract information technology programs. Billing rates for longer-term development or consulting tasks are set based on the qualifications of the consultants involved. Progent's background in these special fields of information technology allows clients to complete critical initiatives within budget and on schedule. Progent's project-based online consulting solutions include:

  • Help Desk Services
    Progent's Help Desk Call Center service offerings for companies with networks based on Microsoft Windows, Cisco, Apple macOS and OS X, or UNIX/Linux platforms include full-service Help Desk Call Center services, co-managed Help Desk support services, and Call Center process consulting. Progent's Standard Help Desk Services offer smaller businesses a complete solution that manages all aspects of online Level 1 desktop technical support from initial requests through trouble ticket generation, screen sharing, status tracking, problem solving, and reporting. Progent provides service desk support at a significant discount from Progent's regular Level 1 desktop service rates, and Progent can provide the additional option of rapid as-needed escalation to subject matter experts to resolve complex issues.

    Progent's Call Center consulting services can support you in creating an efficient new Help Desk or enhancing your existing one, identifying or customizing Help Desk Call Center software to address the particular requirements of your business, or providing occasional phone support staff to work with your in-house Help Desk group to deal with unusually busy situations like software transitions, major upgrades, or rolling out new applications.

    Progent's Help Desk team of experienced information technology professionals provides your computer users in Des Moines Iowa instant access to a large support group with years of experience offering telephone-based support and online troubleshooting for IT systems based on Windows, Cisco, Apple macOS and OS X, UNIX, or Linux products. Progent's charter is to earn the Help Desk perception as a major driver of company performance, and Progent's target is to fix rather than just annotate technical issues.

  • Business Applications Support: Education, Customization, and Troubleshooting
    Progent's Applications Consulting Group offers phone-based advanced engineering support and education in specific business application areas that include ERP, MRP, customizing accounting packages, and CRM. Progent also can provide consulting expertise, custom development, and training for Microsoft applications including Microsoft CRM, Office Project, Microsoft Office 365 Word, and Microsoft Office 365 Excel. To learn more about Progent's expertise, programming, and training services, go to Progent's Business Application Experts Team.

  • Unified and Streamlined Administration of Hybrid Cloud Networks
    Microsoft System Center 2016 centralizes and automates the administration of hybrid cloud environments through advanced support for Windows Server 2016, Windows 10; seamless integration of mixed-OS networks that include Linux, Hyper-V and VMware vSphere; and expanded cloud support such as closer integration with Intune for Apple iPhone and Google Android smartphone administration plus built-in integration with Operations Management Suite (OSM) for cloud-enhanced analytics. Progent's System Center 2016 consultants can provide advanced online and on-premises expertise for all components of System Center 2016 including Operations Manager (SCOM), Configuration Manager, Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager. Progent can help organizations of any size to design and configure a new implementation of Microsoft System Center 2016, expand or tune your current one, migrate efficiently from an earlier release of System Center, or troubleshoot your System Center solution.

  • Online Hybrid Network Monitoring and Reporting Support
    Progent offers companies in Des Moines Iowa online IT infrastructure monitoring and reporting by providing System Center Operations Manager (SCOM 2016) consulting services and Microsoft System Center 2012 Operations Manager (SCOM 2012) support. Progent can adapt SCOM for your business so that your network support is proactive and automated. By exposing looming problems before they evolve into network outages, automated monitoring can minimize disruptive and costly service breakdowns. Progent can also assist with network monitoring tools like Nagios and MRTG to troubleshoot UNIX/Linux, Solaris, or macOS and OS X networks, Microsoft Windows networks, or networks based on multiple platforms.
How Your Des Moines Company Can Contact Progent's Remote Service Experts
To get in touch with Progent about emergency remote expertise with Windows, macOS and OS X, or Linux/UNIX environments, go to Progent's Emergency Online Support, call 1-800-993-9400, or see Contact Progent. For businesses and startups in Des Moines Iowa, Progent's online network support engineers can deliver expert and cost-effective system help the instant your business needs it. More than 15 years of delivering remote repair services has led to Microsoft Partner certification for Progent's team of engineers and has helped Progent to develop world-class troubleshooting capability and to fine tune remote connectivity technology to repair IT problems quickly while eliminating the cost and lost productivity that comes with in-person support calls.

Even if your Des Moines organization works with a local independent consultant or maintains a full time IT staff that know how to handle common computer problems, Progentís Microsoft and Cisco certified engineers can still provide an easy and seamless virtual extension of your on-site resources for situations when your usual IT support personnel either lack the time or the expertise to resolve sudden network crises or particularly complex integration problems.

Benefits of Progent's Network Help for Companies in Des Moines Iowa
Progent's remote network troubleshooting services allow your Des Moines organization to experience the benefits of immediate, enterprise-class network support without the expense of managing a full-time IT organization. Your network will derive greater strategic worth by becoming more reliable, productive, and secure. Benefits to your business include:

  • Seamless virtual extension of your local support resources
    With most offices in Des Moines Iowa, nearby computer service providers, whether represented by independent consultants or a full-time IT staff, can take care of the majority of network issues. However, major troubles may strike when your regular support personnel are overstretched or unavailable, and some problems may involve IT products that is beyond the scope of your local service personnel. In these situations, Progent's on-call support professionals give you an easy, quick, and affordable solution to augment your regular resources and to pass on useful information to increase your ability to handle downstream issues in-house.

  • Reduced Reliance on Individual Consultants
    For network support, smaller companies commonly depend on independent freelance service providers. While freelance consultants carry less overhead than big service firms and can afford to charge lower rates, they are often overextended, making it difficult to respond rapidly to urgent situations. If a freelance consultant is busy with another client, sick, on a trip, or in class, the lack of backup help may require your company to wait for assistance during an IT crisis. As your business expands, network downtime and trouble with vital applications are more expensive. The budget you thought you were saving on an independent can be consumed quickly by reduced productivity. Progent provides a dependable source of reserve support experts to insure your network remains up and running.

  • Build a Scalable Basis for Seamless Expansion
    Businesses often start with an IT system implemented on a modest budget. Without a robust infrastructure, slap-dash fixes often get thrown onto an unstable foundation. When a network grows, reliability and scalability problems can hinder the success of the business. Such badly designed systems need careful analysis, smart long-term planning, and broad-based technical knowledge to evolve to a system infrastructure able to offer the stable foundation to meet current business requirements and ease downstream growth.

  • Interact with Solution Providers Rather Than Product Vendors
    Smaller companies need advice and technical training to navigate through an increasingly complicated maze of product alternatives capable of accelerating business success and improving efficiency. Businesses hardly need a computer engineer who is attempting to resell a specific vendor's products. IT consulting and product selling can lead to a situation where the proposed solution is built around a predetermined technology rather than the genuine needs of a business. Progent eliminates these conflicts of interest by offering only services rather than products. This allows Progent to align technical consulting with the real interests of clients.

What Makes Progent Unique from Other Service Organizations?
Progent is a Microsoft Certified Partner consulting company and Progent's staff size, breadth of technical background, fine tuned support software, and understanding of corporate IT enable companies to escape the limitations associated with exclusive reliance on smaller service organizations, independent freelance consultants, or over-stretched internal resources.

Progent adds value by offering:

How Does My Business Start Getting Remote Technical Help from Progent?
To initiate Progent's Nationwide Remote Support services or to find out more about Progent's phone support options, call Progent at 1-866-PROGENT (866-776-4368) or go to Contact Progent. If you have an urgent requirement for network support, visit Immediate Online Support.



An index of content::



  • Microsoft System Center Operations Manager Network Engineer
    MCSE Expert Certified Consultant System Center MOM

    Progent offers a selection of network service packages for small companies. These IT outsourcing and network monitoring solutions are based on the anticipatory problem solving capabilities of Operations Manager 2007, a state-of-the-art server and IT management software platform that tracks the availability, performance, and security of your network and identifies potential troubles before they can bring down your system. With Progent's affordably priced network service programs, small companies can choose a basic co-sourcing package based on Operations Manager 2007 with server monitoring, reporting, Help Desk and remote service or a comprehensive 24x7 outsourcing solution.

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  • Onsite Technical Support WLAN controller
    Cisco Certified Expert WLAN controller Network Consultants

    Cisco's Catalyst family of wireless controllers streamline the management of wireless networks by unifying the configuration and control of wireless APs, tuning Wi-Fi throughput by limiting the impact of radio frequency congestion, enhancing Wi-Fi availability with rapid auto-failover, and strengthening data security by detecting threats and filtering traffic content based on user type and locale. Progent's Wi-Fi consultants can assist your business to configure Cisco Wi-Fi controllers to manage Wi-Fi networks of all sizes. Progent can assist you to administer and debug your existing Cisco Wi-Fi environment or implement an efficient upgrade to Cisco's latest Wi-Fi controller solutions.

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    Progentís Technical Response Center offers low-cost national after-hours remote assistance for IT networks powered by Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Premier support engineers provide extended hours telephone help and online direct computer connection to isolate and repair technical problems rapidly and economically.

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  • Remote Consulting Microsoft Firewall
    ISA Server Integration Support

    Progent's certified ISA Server consultants have long backgrounds with Internet Security and Acceleration Server developing Microsoft ISA Server-based security solutions for IT networks with multiple offices, remote workers, and mission-critical eCommerce applications. Progent's ISA Firewall consultants are available to help your small business in designing and implementing a configuration of ISA Server 2000 or ISA Server 2004 that meets your network security needs without overly limiting your network accessibility. Progent's consulting professionals can help you upgrade from Microsoft Proxy Server from ISA 2000 Server to Microsoft ISA 2004 Enterprise Edition Server, Microsoft ISA 2004 Standard Edition Server, or other later versions of ISA Server.

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  • Wireless LAN Engineer
    Wireless LAN Technology Professional

    Progent can show you how to plan, configure, manage, monitor, and troubleshoot an efficient Wi-Fi LAN architecture, select appropriate hardware and software, and integrate wireless access points, wireless bridges, antennas, wireless controllers, and various wireless products. Progent can also help you put together a thorough wireless network security strategy that is well integrated with the security strategy for your overall corporate network.

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  • Email Guard DLP Engineer
    ProSight Email Guard Spam and Virus Filtering Service Consultancy

    Progent's ProSight Email Guard solution uses the services and infrastructure of top information security companies to provide centralized control and comprehensive protection for all your email traffic. The hybrid structure of Email Guard managed service combines cloud-based filtering with a local gateway device to offer complete protection against spam, viruses, Dos Attacks, DHAs, and other email-borne threats. The Cloud Protection Layer serves as a first line of defense and keeps most unwanted email from reaching your network firewall. This decreases your exposure to inbound attacks and saves system bandwidth and storage. Email Guard's onsite gateway device adds a further layer of analysis for incoming email. For outbound email, the local gateway offers anti-virus and anti-spam protection, DLP, and encryption. The local security gateway can also assist Exchange Server to monitor and safeguard internal email that stays inside your corporate firewall.

  • Cisco DNA Center Network Consulting CCNP Certified Catalyst Wi-Fi 6 Access Point Configuration
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  • Top Onsite Technical Support Firepower
    Cisco ASA 5500-X Firewall with Firepower Remote Consulting

    The current ASA 5500-X Family Next-Generation Firewalls with Firepower Services provide significantly more bang for the buck than Cisco's earlier firewalls and have superseded the ASA 5500 and PIX firewalls for all new deployments. Progent's Cisco-premier CCIE network experts can help your company to maintain your existing PIX or Cisco ASA 5500 security appliances and upgrade to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist your company to plan, integrate, tune, manage and debug firewall environments built on Cisco ASA 5500-X firewalls with Firepower Services.

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  • Configuration Mission Critical IT Applications Server Virtualization IT Consulting
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  • Consulting Company Windows 8.1 Migration
    Windows 8.1 Remote Desktop Network Setup

    Progent's Microsoft-certified experts can deliver a range of technical services to help companies of any size to install, manage, and troubleshoot networks that incorporate workstations, laptops, tablets, or smartphones powered by Windows 8.1. For enterprise customers, Progent's senior project managers can help design and configure test environments to evaluate Windows 8.1 and plan and implement Windows 8.1 migration plans based on proven methodologies.

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  • SharePoint Server 2007 Consultant
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    Progentís Microsoft-certified experts offer small and midsize companies computer consulting, maintenance, and repair services for Microsoft SharePoint Portal Server 2003. Microsoft Office SharePoint Portal Server is an enterprise portal solution for efficiently connecting people, groups and data. SharePoint Portal Server provides a common location for your employees or customers to connect to, organize, distribute and interact with useful information, documents, and applications and to interact with one another. It allows quicker and more intelligent decisions, more effective sharing across teams and more streamlined business processes. The main goal of SharePoint Server is to gather together, in a relevant way, all of the diverse sources of knowledge accessible inside and outside an organization. Windows SharePoint Services join workers, clients, teams and major tasks with the knowledge theyíve created in a manner that makes data convenient to locate, retrieve and re-use.

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  • Aten IP9001 Consulting
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    Remote server management cards offer network administrators complete control over a server without the requirement for an on-site presence. Using these server management cards, all console screen information plus keyboard and mouse functionality are exported to a remote session to an IT expert who can be situated anywhere in the world. Progent's Microsoft and Cisco authorized engineers can assist you to plan, implement, and manage a fault-tolerant business network that includes remote server management cards and Progent can use these remote server management cards to provide low-cost remote technical support. Progent is familiar with a number of remote management cards such as Aten remote management cards, American Megatrends remote management cards, Dell DRAC cards, HP Lights-Out remote server management cards, and Peppercon remote management cards.

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    24-Hour Consulting Microsoft Hyper-V Virtual Server

    Progent's Microsoft-certified professionals can assist you to analyze the possible benefits of Hyper-V-based virtualization for your company, perform pilot installations to verify Hyper-V's compatibility with your production applications, assess your network and server infrastructure for smooth operation with virtualization solutions, assist you in migrating to Windows Server 2008 and configuring Windows Hyper-V, train your network management staff to track and manage Hyper-V, offer expert consulting help for enhancing the protection of your virtual servers, establish and validate business continuity processes that maximize system availability, and deliver continuing consulting and technical support including low-cost remote repair and comprehensive Help Desk outsourcing.

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  • SQL Server 2016 Migration Technology Consulting Services
    SQL Server 2016 Enterprise Remote Consulting

    Microsoft SQL Server 2016 offers major enhancements in speed, scale, data security, high-availability, mobile computing integration, plus integrated analytics and reporting. Innovations include PolyBase for processing relational and non-relational databases simultaneously for big data applications, Jason integration, Always Encrypted mode, Mobile Report Publisher, and centralized control over local and cloud-resident resources. Progent's Microsoft-certified consulting team can deliver remote and on-premises support to assist organizations of all sizes to configure, manage or troubleshoot any edition of SQL Server 2016. Progent can also help you to interface SQL Server 2016 with all key Microsoft platforms including Windows Server and Hyper-V, Exchange Server 2016, SharePoint, Dynamics CRM, Lync or Skype for Business, and System Center Operations Manager.

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  • Classes Office PowerPoint for Mac
    Mac Office PowerPoint Education

    Progent offers one-on-one education customized for individuals who want to expand their understanding of the macOS and OS X operating system, Mac computers, or Mac office software including Word, Excel, and Outlook for Mac. Progent also offers customized group or one-on-one online training for Mac applications.

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  • SonicWall TZ350 Firewall Consulting
    SonicWall TZ500 Firewall Security Audits

    Progent's certified SonicWall firewall experts can show you how to configure, manage, and update SonicWall firewall/VPN appliances including the newer SonicWall TZ, NSa and NSsp families of appliances and the legacy SonicWall PRO 2040 products. Progent's CISM and GIAC-certified cybersecurity experts can help you incorporate SonicWall firewalls into an end-to-end security plan and design security into your corporate practices.

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