Fast Online Technical Support for Des Moines Iowa Computer Networks
Urgent Phone Technical Support for Des Moines SystemsFor businesses in Des Moines Iowa, Progent offers online help for computer systems based on any mix of Microsoft Windows, Cisco, Apple macOS and OS X, or Linux technology. Progent's Microsoft Certified professionals have provided remote troubleshooting to businesses in all 50 states in the United States. (See testimonials from Progent's clients.) Progent also can furnish the consultation services of Cisco CCIE-certified network specialists to help with complex infrastructure issues, plus the assistance of CISSP-qualified cybersecurity consultants to help with high-level security architecture and diagnostic jobs.

Progent's remote technical support engineers offer exceptional value because they have the real-world experience and are equipped with the sophisticated tools required to resolve the majority of information system issues rapidly. This lowers immediate expenses since solutions use up minimal billable minutes. Remote support also eliminates the cost of dispatching a consultant to your location. Your organization benefits even more in indirect costs by minimizing or eliminating network outages and associated losses stemming from business disruption, upset clients, idle workers, and distracted management. Progent's extensive remote consulting know-how is particularly valuable for businesses that depend on public clouds for vital infrastructure or applications such as Microsoft Azure, Exchange Online, Amazon Web Service, Google Cloud Platform (GCP), or where onsite tech support may not be an option.

Progent's pricing policy for remote support is structured to leverage your network support dollar. Progent bills on a per-minute basis for telephone-based assistance, so you owe only for the support that you actually get. In contrast to many online support companies, Progent requires no startup charge or minimum fees. Progent's one-minute granularity and simple model for pricing save you from situations where fast solutions somehow turn into big bills. Progent's penchant for disposing of technical issues efficiently means you spends less money.

Progent's Online Consulting and Technical Support Services
Through years of experience, Progent has mastered a set of customized tools and proven methodologies which promote the maximum level of effectiveness for online consulting and repair for IT systems of all sizes. Progent provides protected VPN support for VPN gateways from multiple popular vendors including Microsoft, Cisco, SonicWall and WatchGuard. Secure VPN technology allows the engineers of Progent's online support team to link to your network remotely without breaching corporate security.

Progent's advanced technical support reporting system includes comprehensive histories for the service that Progent's clients have been provided. Progent's authorized engineers have access to the history of all help provided to every Progent client by any consultant. This database of trouble tickets and fixes is organized as a readily retrievable support database that permits Progent's remote support professionals to share their knowledge company-wide to make sure that the efficiency of Progent's technical support improves over time. Progent's extensive list of accreditations and working relationships with important technology companies such as Cisco and Microsoft make available additional extensive technical support databases and permit priority response from vendors' internal support staff with the result that Progent's online consulting specialists are able to come up with the best resolutions promptly.

Online support offered by Progent to clients in Des Moines Iowa include:

Progent's ProSight Subscription-based Managed Services for Small and Medium Size Businesses
Progent offers a family of budget-friendly, flat-rate services designed to allow small and mid-size organizations to utilize the same cutting-edge IT solutions deployed by many of the industry's leading enterprises. Progent's ProSight line of outsourced network management services addresses all critical aspects of information technology such as email protection, threat defense based on machine leaning, automated backup/recovery, network infrastructure health monitoring, virtual server cloud hosting, and IT asset documentation management. ProSight managed services offered by Progent include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring is an endpoint detection and response (EDR) service that incorporates SentinelOne's next generation behavior-based analysis tools to defend endpoint devices and servers and VMs against modern malware attacks like ransomware and file-less exploits, which routinely get by traditional signature-matching AV products. ProSight ASM protects local and cloud resources and offers a single platform to manage the complete threat lifecycle including protection, detection, containment, remediation, and post-attack forensics. Top capabilities include single-click rollback with Windows Volume Shadow Copy Service (VSS) and automatic system-wide immunization against newly discovered attacks. Progent is a SentinelOne Partner, reseller, and integrator. Learn more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware defense based on SentinelOne technology.

  • ProSight Enhanced Security Protection: Endpoint Protection and Microsoft Exchange Email Filtering
    ProSight Enhanced Security Protection (ESP) services deliver affordable in-depth security for physical servers and VMs, workstations, mobile devices, and Exchange email. ProSight ESP utilizes adaptive security and modern behavior analysis for round-the-clock monitoring and reacting to security threats from all vectors. ProSight ESP delivers two-way firewall protection, penetration alarms, endpoint management, and web filtering through cutting-edge technologies packaged within a single agent managed from a single console. Progent's security and virtualization consultants can assist your business to design and implement a ProSight ESP environment that meets your organization's specific requirements and that allows you demonstrate compliance with government and industry information security regulations. Progent will help you specify and configure policies that ProSight ESP will manage, and Progent will monitor your IT environment and react to alerts that call for urgent attention. Progent can also assist you to install and test a backup and restore solution like ProSight Data Protection Services (DPS) so you can recover quickly from a destructive cyber attack like ransomware. Read more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint security and Exchange email filtering.

  • ProSight Data Protection Services (DPS): Managed Backup and Recovery
    Progent has partnered with advanced backup product vendors to create ProSight Data Protection Services, a family of offerings that provide backup-as-a-service. ProSight DPS products automate and monitor your backup processes and allow non-disruptive backup and rapid restoration of critical files/folders, apps, images, and VMs. ProSight DPS helps your business recover from data loss resulting from hardware failures, natural disasters, fire, cyber attacks like ransomware, user mistakes, malicious insiders, or application bugs. Managed backup services in the ProSight Data Protection Services family include ProSight DPS Altaro VM Backup, ProSight 365 Total Backup (formerly Altaro Office 365 Backup, ProSight ECHO Backup using Barracuda dedicated storage, and ProSight MSP360 Hybrid Backup. Your Progent service representative can help you to determine which of these managed backup services are most appropriate for your IT environment.

  • Patch Management: Software/Firmware Update Management Services
    Progent's managed services for patch management provide organizations of all sizes a flexible and cost-effective solution for assessing, testing, scheduling, applying, and tracking updates to your ever-evolving IT network. In addition to maximizing the security and functionality of your IT network, Progent's software/firmware update management services permit your in-house IT team to focus on more strategic projects and tasks that derive maximum business value from your information network. Read more about Progent's software/firmware update management support services.

  • ProSight Duo Two-Factor Authentication: Access Security, Endpoint Policy Enforcement, and Protected Single Sign-on (SSO)
    Progent's Duo MFA managed services incorporate Cisco's Duo technology to defend against password theft through the use of two-factor authentication (2FA). Duo enables one-tap identity verification on Apple iOS, Google Android, and other out-of-band devices. With 2FA, when you log into a secured online account and give your password you are requested to confirm who you are via a device that only you have and that is accessed using a different network channel. A wide selection of devices can be used for this added form of authentication such as an iPhone or Android or watch, a hardware token, a landline phone, etc. You can register multiple verification devices. To learn more about ProSight Duo identity authentication services, visit Duo MFA two-factor authentication services for access security.

  • ProSight Reporting: In-depth Reporting for Ticketing and Network Monitoring Applications
    ProSight Reporting is a growing family of real-time management reporting plug-ins designed to integrate with the leading ticketing and network monitoring platforms such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne. ProSight Reporting incorporates Microsoft Graph and utilizes color coding to highlight and contextualize key issues like spotty support follow-through or endpoints with missing patches. By identifying ticketing or network health problems concisely and in near-real time, ProSight Reporting enhances productivity, lowers management overhead, and saves money. For more information, see ProSight Reporting for ticketing and network monitoring platforms.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam and virus filtering service that incorporates the technology of leading data security vendors to provide centralized control and world-class security for all your inbound and outbound email. The hybrid structure of Email Guard managed service integrates cloud-based filtering with a local gateway device to offer complete defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-based threats. Email Guard's Cloud Protection Layer serves as a preliminary barricade and blocks the vast majority of threats from making it to your security perimeter. This reduces your vulnerability to external attacks and conserves network bandwidth and storage. Email Guard's on-premises security gateway appliance adds a deeper layer of inspection for inbound email. For outgoing email, the on-premises security gateway provides anti-virus and anti-spam filtering, DLP, and email encryption. The onsite security gateway can also assist Exchange Server to monitor and safeguard internal email traffic that stays within your security perimeter. For more details, see Email Guard spam and content filtering.

  • ProSight WAN Watch: Infrastructure Management
    ProSight WAN Watch is a network infrastructure management service that makes it easy and inexpensive for smaller organizations to map, track, enhance and debug their connectivity hardware like routers and switches, firewalls, and wireless controllers as well as servers, printers, endpoints and other devices. Using state-of-the-art Remote Monitoring and Management technology, WAN Watch makes sure that infrastructure topology diagrams are always updated, copies and manages the configuration of almost all devices on your network, tracks performance, and generates alerts when issues are discovered. By automating complex management activities, ProSight WAN Watch can knock hours off common chores like making network diagrams, reconfiguring your network, locating appliances that require important software patches, or identifying the cause of performance problems. Find out more details about ProSight WAN Watch network infrastructure monitoring and management services.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring
    ProSight LAN Watch is Progent's server and desktop remote monitoring managed service that uses advanced remote monitoring and management (RMM) techniques to help keep your network running efficiently by checking the health of vital assets that drive your information system. When ProSight LAN Watch uncovers an issue, an alert is transmitted immediately to your designated IT management personnel and your assigned Progent consultant so that all potential issues can be resolved before they can disrupt productivity Find out more about ProSight LAN Watch server and desktop monitoring consulting.

  • ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
    With ProSight Virtual Hosting service, a small organization can have its key servers and applications hosted in a protected Tier III data center on a fast virtual host configured and managed by Progent's IT support professionals. Under the ProSight Virtual Hosting service model, the customer owns the data, the operating system software, and the applications. Because the environment is virtualized, it can be moved easily to an alternate hosting solution without requiring a lengthy and technically risky configuration procedure. With ProSight Virtual Hosting, your business is not locked into one hosting provider. Learn more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management Services
    Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to capture, maintain, retrieve and safeguard data about your IT infrastructure, procedures, business apps, and services. You can instantly locate passwords or IP addresses and be alerted about impending expirations of SSL certificates or warranties. By updating and organizing your network documentation, you can eliminate up to 50% of time wasted searching for vital information about your network. ProSight IT Asset Management includes a common location for storing and sharing all documents related to managing your network infrastructure such as standard operating procedures and How-To's. ProSight IT Asset Management also offers advanced automation for gathering and relating IT data. Whether you're planning enhancements, performing regular maintenance, or responding to a crisis, ProSight IT Asset Management gets you the data you need the instant you need it. Learn more about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a quick and affordable alternative for small and mid-size businesses to get an unbiased evaluation of the overall health of their network. Based on a selection of the leading remote monitoring and management tools available, and overseen by Progent's certified group of information technology professionals, ProSight Network Audits show you how well the configuration of your core infrastructure assets adhere to industry leading practices. The Basic and Advanced options for ProSight Network Audit services are offered at a low, one-time cost and deliver instant benefits like a more manageable Active Directory system. Both versions also come with a year of state-of-the-art remote network monitoring and management. Advantages can include easier management, better compliance with information security standards, higher utilization of IT resources, quicker problem resolution, more dependable backup and recovery, and higher availability. Learn more information about ProSight Network Audits network infrastructure review.

The ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report service is an affordable service based on a brief interview with a Progent information assurance expert. The fact-finding interview is designed to assess your company's preparedness to stop or recover rapidly following an assault by a ransomware variant like Ryuk, WannaCry, MongoLock, or Hermes. Progent will work with you directly to gather information about your existing cybersecurity posture and backup system, and Progent will then produce a written Basic Security and Best Practices Report document describing how you can apply best practices to deploy an efficient AV and backup/recovery environment that meets your company's needs. For additional information, refer to Progent's ProSight Ransomware Preparedness Report.

Additional Support Programs Available from Progent
Progent can provide the skills of seasoned online consulting professionals for special IT programs. Billing rates for ongoing consulting tasks are set according to the level of expertise of the engineers involved. Progent's background in these important fields of computer technology allows clients to complete critical projects within budget and on schedule. Progent's special online consulting services include:

  • Call Center Expertise
    Progent's Help Desk Call Center support programs for businesses with environments that incorporate Microsoft Windows, Cisco, macOS and OS X, or UNIX/Linux platforms include full-service Help Desk services, shared Helpdesk services, and Help Desk operations consulting. Progent's Standard Help Desk Services offer smaller businesses a complete solution that handles all facets of remote desktop support from service requests through ticketing, screen sharing, status tracking, problem resolution, and reporting. Progent provides help desk services at a significant discount off Progent's regular desktop service rates, and Progent offers the additional option of fast on-demand escalation to subject matter experts to resolve complex issues.

    Progent's Call Center consulting support can guide you in creating an effective new Call Center or improving your current organization, identifying or enhancing Call Center application software to handle the particular demands of your business, or providing temporary online personnel to work with your in-house Help Desk Call Center team during unusually busy events such as software transitions, mass updates, or installing brand new applications.

    Progent's Help Desk staff of experienced network experts provides your computer users in Des Moines Iowa instant assistance from a large network service resource with extensive experience offering phone consulting and remote troubleshooting for networks based on Microsoft, Cisco, macOS and OS X, UNIX, or Linux products. Progent's concentration is to give the Call Center perception as a significant contributor to business efficiency, and Progent's target is to solve rather than just annotate network problems.

  • Business Applications Support: Training, Development, and Integration
    Progent's Applications Experts Group provides phone-based and in-depth engineering support and training in special application areas such as Enterprise Requirements Planning, MRP, custom programming for accounting packages, and CRM. Progent also can provide consulting, programming, and training for familiar Microsoft applications including CRM, Office Project, Microsoft 365 Word, and Office Excel. For more about Progent's expertise, custom programming, and education offerings, visit Progent's Business Application Experts Group.

  • Centralized and Streamlined Administration of Hybrid Cloud Networks
    Microsoft System Center unifies and automates the management of hybrid cloud networks through advanced support for Windows Server 2022, Windows 10 and Windows 11; cohesive management of mixed-OS networks that include various Linux distributions, Hyper-V and VMware vSphere; and expanded cloud support including closer integration with Microsoft Intune for Apple iPhone and Android smartphone administration plus built-in integration with Microsoft Operations Management Suite for cloud-enhanced analytics and reporting. Progent's System Center consultants offer advanced remote and onsite expertise for all elements of System Center2including Operations Manager (SCOM), Configuration Manager, Virtual Machine Manager, Data Protection Manager (SCDPM), Orchestrator, and Service Manager. Progent can help your business to plan and configure a new deployment of System Center2, expand or optimize an existing one, migrate smoothly from a prior release of System Center, or troubleshoot your System Center solution.

  • Online Hybrid Network Monitoring and Reporting Support
    Progent offers companies in Des Moines Iowa online hybrid network monitoring by providing System Center Operations Manager (SCOM) expertise. Progent can adapt SCOM to accommodate your environment so your IT maintenance is proactive and automated. By spotting looming problems before they cause network outages, remote monitoring can ward off stressful and costly network crises. Progent can also provide help with network monitoring products such as Nagios and MRTG to analyze UNIX, Linux, Solaris, or Apple macOS and OS X networks, Microsoft networks, or networks powered by multiple platforms.
How Your Des Moines Business Can Contact Progent's Online Support Experts
To contact Progent about urgent remote help with Microsoft, macOS and OS X, or Linux environments, visit Progent's Nationwide Remote Support, telephone 1-800-993-9400, or go to Contact Progent. For businesses and startups in Des Moines Iowa, Progent's phone-based computer support engineers can deliver expert and affordable IT support the moment your business requires it. More than two decades of offering online technical assistance has led to Microsoft Partner certification for Progent's consulting experts and has allowed Progent to acquire world-class troubleshooting skills and to refine online connectivity technology to fix IT problems quickly while avoiding the cost and lost productivity associated with on-premises support visits.

Even if your Des Moines business has a regular freelance consultant or employs a full time organization that know how to deal with ordinary network issues, Progent's Microsoft and Cisco certified engineers can still offer an easy and transparent remote expansion of your local resources for situations when your regular service personnel either don't have the availability or the experience to resolve unexpected system crises or particularly challenging integration projects.

Features of Progent's Online Computer Support for Des Moines Iowa
Progent's phone help, remote troubleshooting, network security expertise, and system administration services give offices in Des Moines Iowa the greatest leverage for your support investment. Whether you need occasional phone support and remote network repair or ongoing Help Desk services and network management, Progent's professionals can deliver your company enterprise-level IT support while permitting you to eliminate the expense and administration overhead of running a large in-house IT organization. Highlights of Progent's online help program include:

How Is Progent Unique from Other Service Firms?
Progent is a Microsoft Certified Partner support company and Progent's head count, depth of IT knowledge, fine tuned support tools, and familiarity with enterprise networking enable offices to escape the limitations associated with excessive reliance on smaller service organizations, independent freelance service providers, or limited internal resources.

Progent adds value by offering:

  • Best Practices
    Progent's staff of Microsoft and Cisco Premier Certified experts average longer than ten years of real-world industry background, at the front lines of network support, performing a broad variety of IT tasks for a large array of customers. Each Progent consultant shares a proven set of personal best practices which are incorporated into company-wide leading practices training that Progent teaches its consulting team. This means that you get not only world-class IT help, but also a support engineer with field-tested methods for using technical knowledge to repair actual IT problems rapidly.

  • Value Pricing
    Progent's pricing model is to charge for remote service and in-person help per minute. As a result, you owe only for delivered support. Progent does not demand a more expensive rate for off-hours or emergency support, and inside California or in regions where Progent offers in-person support, Progent does not charge for travel except for emergency support where on-site time is less than four hours. In addition, Progent applies no minimum fee and asks no retainer for support services delivered during normal working hours. Many support organizations demand substantial minimum payments or charge for every fifteen minutes or longer. Progent's one-minute granularity does away with large bills for fast repairs so you won't be tempted to allow simple problems to stay unaddressed.

  • Complete Documentation of Delivered Services
    Progent has created a sophisticated support reporting system that stores and formats complete documentation for all billed support activities. Unlike many freelance consultants or local support firms who provide scant documentation or details of services done, every service provided by Progent is tracked by full documentation. Each Progent staff member has use of the service reports sent by each staff member to every customer. The discipline of documenting and archiving support records allows more efficient service and eliminates a variety of typical problems such as when a service client is effectively held captive to a consultant who won't release vital service information.

  • 24x7 Server Monitoring with MS Operations Manager
    Progent is one of the few consulting firms to provide round-the-clock system monitoring services based on MS System Center Operations Manager. Microsoft Operations Manager allows your network maintenance to be proactive rather than reactive. By anticipating possible problems before they result in downtime, network monitoring can save your IT network from painful and expensive availability disruptions.
How Does My Business Begin Receiving Online Network Support from Progent?
To initiate Progent's Nationwide Remote Support offerings or to find out more about Progent's phone support options, contact Progent at 1-866-PROGENT (866-776-4368) or visit Contact Progent. If you have an urgent need for IT support, visit Immediate Network Support.



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    Small to middle size businesses can now get all the advantages of Operations Manager and also have quick access to Progent's Microsoft and Cisco certified network consulting experts. With Progent's affordably priced network support packages, mid-size businesses can choose a simple co-sourcing service program built around System Center Operations Manager 2007 with network monitoring, reporting, Help Desk and remote service or a comprehensive 24x7 outsourcing solution. Progent supports Microsoft Operations Manager 2007 to offer small and midsize business information systems world-class reliability, protection and productivity.

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    Progent is an authorized Hornetsecurity/Altaro partner and can plan, install, and manage an implementation of 365 Total Backup to protect your Microsoft 365 mailboxes, files residing on your organization's OneDrive Accounts and SharePoint sites, Teams Chats, plus files on Windows-powered endpoints.

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    Progent can provide cost-effective online and onsite consulting to help companies of any size to move any portion of their critical network resources to Google Cloud Platform (GCP). This can save time and hardware costs and enable the use of Google's cutting edge AI and machine learning technology. Progent can assist you with every aspect of Google Cloud Platform integration including requirements analysis, preparedness evaluation, system design and review, pilot testing, deployment, administration, performance tuning, licensing management, backup/restore mechanisms, and security strategies.

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    The sophistication and connectivity requirements of Microsoft Windows Servers requires an IT consulting firm with practical expertise and in-depth familiarity with planning and integrating seamless, comprehensive business technology systems. The experience of Progent's Microsoft-certified experts, which averages over 10 years working with Microsoft integration, ensures you success deploying Windows Server 2008 and Windows Server 2003 to align optimally with your business objectives. Progent's consulting support can assist you with planning, deploying, administering, and supporting Windows Server systems that increase the business value of your IT network. Progent's consultants can assist you with Windows 2008 R2 Server, Microsoft Windows 2003 Server, Windows 2000 Server, or Microsoft Windows NT Server as well as Windows 8, Windows 7, Windows XP and other clients.

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    The new ASA 5500-X Series Next-Generation Firewalls with Firepower Services offer substantially more performance than Cisco's legacy firewalls and have superseded the ASA 5500 and PIX firewalls for all new deployments. Progent's Cisco-certified CCIE network consultants can assist you to maintain your current PIX or Cisco ASA 5500 security appliances and migrate efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist your organization to plan, integrate, optimize, manage and troubleshoot firewall solutions built around Cisco ASA 5500-X firewalls with Firepower Services.

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    Besides providing access to Microsoft Dynamics GP consultants, Progent can provide experts in Dynamics AX, Dynamics NAV, Dynamics SL (Solomon), Dynamics RMS, Macola ERP by Exact, MAS 90 by Sage Software, and QuickBooks Pro. Progent can provide programming, troubleshooting, management help, migration assistance, and one-on-one or group webinar training classes customized to address your specific requirements. Progent's experts also can help you integrate and support a secure, reliable network foundation to run your ERP, MRP and accounting applications.

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    Progent is one of the most qualified information technology consulting companies for creating e-mail systems based on Microsoft Exchange 2000. Progent is skilled in helping small and mid-size companies get the full advantages of Exchange Server 2000 under common scenarios such as upgrading from Microsoft Exchange 5.5, migration from an ISP-managed or POP3 e-mail environment, and jobbing out your Exchange 2000 support.

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    Progent's certified consultants offer small and medium size businesses enterprise-class consulting services for SMS Server and System Center Configuration Manager 2007, Microsoft's solutions for change and configuration automation. System Center Configuration Manager 2007 is the new title for the change management solution formerly called Systems Management Server. Configuration Manager 2007 provides a range of new features to Systems Management Server including full automation, integrated Windows Vista Windows Server 2008 awareness, NAP security support, and boot image management. Progent's certified consulting professionals can help you use SMS Server or Configuration Manager 2007 effectively for streamlined OS and application software installation, security patch control, software tracking, and licensing compliance. Progent's consultants can also assist you to migrate efficiently from SMS Server to System Center Configuration Manager 2007.

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    Progent offers enterprise customers the help of a NetApp-certified consultant for online or on-premises support for NetApp's entire portfolio of SAN storage products including Data ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster array-based clustering, FlexPod private cloud infrastructure, SnapMirror data replication, SnapVault and OSSV continuous D2D backup, Virtual Storage Console (VSC) for VMware, MultiStore/vFiler for secure IP space separation, OnCommand Unified Manager Core, plus NetApp's All-Flash, Hybrid Flash, V-Series and N-Series hardware products. Components of NetApp SAN storage technology supported by Progent include SAN architecture, hybrid-cloud deployment, virtualization, migrations, non-disruptive patching, storage management, information assurance, high availability, and troubleshooting. Progent can provide Tier 3 support to help you to take care of problems with NetApp SAN storage environments quickly and affordably following best practices.

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    Progent's Microsoft-certified consultants have two decades of experience providing e-mail and integrated telecommunications/email solutions for companies. Progent provides economical Microsoft Exchange 2007 Server support services to strengthen email security and virus defense, achieve fault tolerant email, and facilitate remote and wireless email access. Progent's Microsoft Exchange help and support offerings can assist you in planning and deploying a Microsoft Exchange update or a migration from a legacy SMPT system or older Microsoft Email software such as Microsoft Exchange 5.5 to Exchange Server 2010.

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    ProSight LAN Watch is Progent's server and endpoint monitoring service that uses state-of-the-art remote monitoring and management (RMM) techniques to keep your IT system operating at peak levels by checking the state of critical devices that drive your IT network. When ProSight LAN Watch detects an issue, an alert is sent immediately to your specified IT management staff and your assigned Progent engineering consultant so all potential problems can be addressed before they can impact your business.

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