Fast Remote Support for Des Moines Iowa Computer Networks
Immediate Remote Help for Des Moines NetworksFor organizations located in Des Moines Iowa, Progent provides remote technical support for information systems based on any mix of Microsoft Windows, Cisco, Apple macOS and OS X, or Linux platforms. Progent's Microsoft Premier consulting experts have delivered online troubleshooting to businesses in every state in the U.S. (See recommendations from Progent's clients.) In addition, Progent offers the consultation services of Cisco CCIE-certified network specialists to solve challenging infrastructure problems, plus the services of CISA and CISSP-accredited cybersecurity consultants to handle high-level security design and diagnostic jobs.

Progent's remote technical support experts offer excellent leverage because they have the practical experience and have access to the advanced technology needed to resolve the majority of information system issues quickly. Efficient support lowers direct expenses since service calls accumulate minimal billable consulting minutes. Remote support also avoids the expense of sending an engineer to your office. Your organization benefits even more in incidental expenses by minimizing or avoiding network downtime and related costs resulting from business discontinuity, upset clients, unproductive employees, and distracted executives. Progent's extensive online consulting experience is particularly important for organizations that depend on public clouds for vital network infrastructure or software like Microsoft Azure, Exchange Online, Amazon AWA, Google Cloud, or where onsite tech support may not be an alternative.

Progent's billing model for remote help is structured to stretch your network support dollar. Progent charges on a per-minute basis for telephone-based consulting, so you are billed only for the support that you receive. Unlike many remote service firms, Progent requires no service activation charge or minimum payments. Progent's per-minute billing unit and clean policy for billing eliminate situations where speedy. minor fixes somehow turn into big invoices. Progent's penchant for handling problems quickly means your business spends less cash.

Progent's Online Consulting and Technical Support Services
Through years of experience, Progent has refined a collection of customized tools and field-tested processes that allow the highest level of effectiveness for online technical support and troubleshooting for IT systems of all sizes. Progent's Technical Response Center can interface to your network without violating network security.

Progent's sophisticated technical support reporting system keeps extensive histories of the service that Progent's customers have received. Progent's authorized consultants have the benefit of the records of assistance rendered to each client by every Progent engineer. This history of issues and repairs is organized as a readily retrievable internal knowledge base that enables Progent's online support experts to communicate their knowledge with the whole team to ensure that the efficiency of Progent's support services improves daily. Progent's extensive list of accreditations and close associations with key technology companies including Cisco and Microsoft make available additional vast technical knowledge bases and allow priority access to vendors' in-house product engineers so Progent's online consulting specialists are able to determine optimal resolutions in the least time.

Online support available from Progent to clients in Des Moines Iowa include:

Progent's ProSight Subscription-based Services for Small and Mid-size Businesses
Progent offers a selection of budget-friendly, subscription-based managed services designed to allow small and medium-size organizations to utilize the same best-of-breed IT solutions deployed by some of the world's top corporations. The ProSight series of IT management outsourcing services covers all key facets of modern networking such as email content filtering, threat defense based on machine leaning, cloud-based backup/recovery, infrastructure management, VM hosting, and network asset documentation management. ProSight managed services offered by Progent include:

  • ProSight LAN Watch: Network, Server, and Endpoint Monitoring Services
    ProSight LAN Watch is Progent's network, server and endpoint monitoring managed service that incorporates state-of-the-art remote monitoring and management technology to help keep your network operating efficiently by checking the state of vital computers that drive your business network. When ProSight LAN Watch uncovers an issue, an alert is sent automatically to your specified IT management personnel and your Progent engineering consultant so any looming issues can be addressed before they have a chance to disrupt your network. Learn more details about ProSight LAN Watch server and desktop remote monitoring consulting.
  • ProSight LAN Watch with NinjaOne RMM: Unified RMM Solution for Networks, Servers, and Workstations
    ProSight LAN Watch with NinjaOne RMM software offers a centralized, cloud-driven platform for managing your network, server, and desktop devices by providing tools for performing common time-consuming jobs. These can include health monitoring, update management, automated remediation, endpoint deployment, backup and recovery, anti-virus defense, secure remote access, standard and custom scripts, asset inventory, endpoint status reports, and debugging assistance. If ProSight LAN Watch with NinjaOne RMM uncovers a serious problem, it sends an alarm to your specified IT management staff and your assigned Progent consultant so emerging issues can be taken care of before they impact productivity. Learn more about ProSight LAN Watch with NinjaOne RMM server and desktop remote monitoring services.
  • ProSight WAN Watch: Network Infrastructure Management
    ProSight WAN Watch is an infrastructure monitoring and management service that makes it simple and affordable for small and mid-sized organizations to map out, track, optimize and debug their connectivity appliances like routers and switches, firewalls, and load balancers plus servers, endpoints and other networked devices. Using cutting-edge Remote Monitoring and Management (RMM) technology, WAN Watch makes sure that network maps are kept current, copies and manages the configuration information of almost all devices on your network, tracks performance, and sends alerts when problems are detected. By automating tedious management and troubleshooting processes, ProSight WAN Watch can cut hours off common chores such as making network diagrams, expanding your network, finding appliances that require important software patches, or isolating performance problems. Find out more details about ProSight WAN Watch infrastructure management services.

  • ProSight Reporting: Real-time and In-depth Reporting for Ticketing and Network Monitoring Platforms
    ProSight Reporting is a growing suite of real-time and in-depth reporting plug-ins designed to work with the leading ticketing and network monitoring applications such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne. ProSight Reporting uses Microsoft Graph and features color coding to highlight and contextualize key issues such as inconsistent support follow-through or endpoints with out-of-date AVs. By exposing ticketing or network health problems concisely and in near-real time, ProSight Reporting enhances network value, lowers management overhead, and saves money. For details, see ProSight Reporting for ticketing and network monitoring applications.

  • ProSight Data Protection Services: Managed Backup and Recovery
    Progent has worked with advanced backup/restore product vendors to create ProSight Data Protection Services, a selection of offerings that provide backup-as-a-service. ProSight DPS products manage and monitor your backup operations and enable non-disruptive backup and fast recovery of vital files, apps, images, plus VMs. ProSight DPS lets your business recover from data loss resulting from hardware breakdown, natural disasters, fire, cyber attacks such as ransomware, human mistakes, malicious employees, or software glitches. Managed services available in the ProSight DPS selection include ProSight DPS Altaro VM Backup, ProSight 365 Total Backup (formerly Altaro Office 365 Backup, ProSight ECHO Backup based on Barracuda dedicated hardware, and ProSight MSP360 Cloud and On-prem Backup. Your Progent consultant can assist you to identify which of these managed services are most appropriate for your IT environment.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam and virus filtering and email encryption service that uses the technology of top data security companies to provide web-based management and comprehensive protection for your email traffic. The powerful architecture of Email Guard integrates a Cloud Protection Layer with a local security gateway device to provide advanced defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-based threats. Email Guard's Cloud Protection Layer serves as a preliminary barricade and keeps the vast majority of unwanted email from making it to your security perimeter. This reduces your exposure to external threats and conserves system bandwidth and storage space. Email Guard's on-premises gateway device adds a deeper level of inspection for inbound email. For outbound email, the on-premises gateway offers anti-virus and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The on-premises security gateway can also help Microsoft Exchange Server to monitor and safeguard internal email that originates and ends inside your corporate firewall. For more details, visit ProSight Email Guard spam and content filtering.

  • ProSight Multi-Factor Authentication with Duo: ID Confirmation, Endpoint Remediation, and Protected Single Sign-on (SSO)
    Progent's Duo MFA managed services utilize Cisco's Duo cloud technology to protect against stolen passwords through the use of two-factor authentication (2FA). Duo supports single-tap identity confirmation with Apple iOS, Google Android, and other personal devices. With 2FA, when you log into a protected online account and enter your password you are asked to confirm who you are via a unit that only you have and that is accessed using a different ("out-of-band") network channel. A wide selection of out-of-band devices can be used for this added means of ID validation including an iPhone or Android or watch, a hardware token, a landline phone, etc. You may register several verification devices. To find out more about ProSight Duo two-factor identity validation services, see Cisco Duo MFA two-factor authentication services.

  • ProSight Shared Call Desk: Outsourced and Shared Help Center Services
    Progent's Shared Help Desk Service provides a seamless supplement to your internal network support resources. User interaction with the Help Desk, delivery of support services, problem escalation, trouble ticket generation and updates, performance metrics, and management of the support database are consistent regardless of whether incidents are resolved by your internal support resources, by Progent's team, or a mix of the two. You have unrestricted versatility to extend or shrink your share of support work as needed. Progent takes care of startup installation and provisioning of the professional services PSA software plus workflow documentation, validation and education. To find out more about ProSight Shared Help Desk, go to ProSight Co-Managed Call Desk.

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring (ASM) is an endpoint detection and response (EDR) solution that utilizes SentinelOne's cutting edge behavior-based machine learning tools to guard endpoint devices and physical and virtual servers against modern malware attacks like ransomware and file-less exploits, which easily escape legacy signature-based anti-virus tools. ProSight ASM safeguards on-premises and cloud resources and provides a unified platform to automate the entire malware attack progression including filtering, infiltration detection, containment, remediation, and post-attack forensics. Key capabilities include single-click rollback using Windows VSS and real-time system-wide immunization against new threats. Progent is a SentinelOne Partner, dealer, and integrator. Learn more about Progent's ProSight Active Security Monitoring endpoint security and ransomware defense based on SentinelOne technology.

  • ProSight Enhanced Security Protection (ESP): Endpoint Protection and Microsoft Exchange Email Filtering
    Progent's ProSight Enhanced Security Protection (ESP) managed services deliver ultra-affordable multi-layer security for physical servers and VMs, workstations, mobile devices, and Exchange Server. ProSight ESP utilizes adaptive security and advanced heuristics for round-the-clock monitoring and reacting to cyber assaults from all vectors. ProSight ESP offers firewall protection, penetration alarms, device control, and web filtering through cutting-edge technologies packaged within one agent managed from a unified control. Progent's security and virtualization experts can assist you to design and configure a ProSight ESP deployment that addresses your organization's unique requirements and that allows you prove compliance with government and industry information security regulations. Progent will help you specify and implement security policies that ProSight ESP will enforce, and Progent will monitor your network and respond to alarms that call for urgent attention. Progent can also assist your company to set up and test a backup and restore system like ProSight Data Protection Services (DPS) so you can get back in business rapidly from a destructive security attack such as ransomware. Find out more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint protection and Exchange email filtering.

  • Progent's Patch Management: Patch Management Services
    Progent's managed services for patch management offer organizations of any size a flexible and affordable solution for assessing, testing, scheduling, implementing, and documenting software and firmware updates to your dynamic information network. Besides maximizing the protection and functionality of your computer environment, Progent's software/firmware update management services allow your IT team to focus on more strategic projects and tasks that deliver the highest business value from your network. Find out more about Progent's software/firmware update management services.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
    With Progent's ProSight Virtual Hosting service, a small or mid-size business can have its key servers and applications hosted in a secure Tier III data center on a high-performance virtual host set up and maintained by Progent's IT support experts. With Progent's ProSight Virtual Hosting model, the client owns the data, the operating system platforms, and the applications. Because the system is virtualized, it can be moved immediately to an alternate hardware environment without a time-consuming and difficult reinstallation process. With ProSight Virtual Hosting, you are not locked into a single hosting provider. Learn more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Infrastructure Documentation and Password Management
    Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to capture, update, retrieve and protect information about your IT infrastructure, processes, applications, and services. You can instantly find passwords or IP addresses and be warned automatically about upcoming expirations of SSLs or warranties. By cleaning up and organizing your IT documentation, you can eliminate up to half of time spent looking for critical information about your network. ProSight IT Asset Management features a centralized location for holding and collaborating on all documents required for managing your business network like recommended procedures and self-service instructions. ProSight IT Asset Management also supports advanced automation for collecting and associating IT information. Whether you're planning enhancements, performing maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the data you require the instant you need it. Find out more about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a fast and low-cost way for small and mid-size organizations to get an objective assessment of the health of their IT system. Based on some of the leading remote monitoring and management platforms available, and supervised by Progent's world-class group of IT experts, ProSight Network Audits show you how closely the deployment of your essential network devices adhere to industry best practices. The Basic and Advanced versions of ProSight Network Audit services are offered at a low, one-time cost and provide immediate ROI like a cleaner Active Directory system. Both also come with a year of state-of-the-art remote network monitoring and management (RMM). Advantages can include easier network management, better compliance with information security standards, more efficient utilization of IT assets, faster troubleshooting, more dependable backup and recovery, and higher availability. See more about Progent's ProSight Network Audits network infrastructure assessment.

The ProSight Ransomware Preparedness Report Service
Progent's ProSight Ransomware Preparedness Report is an affordable service built around a brief phone interview with a Progent backup/recovery consultant. The fact-finding interview is designed to help assess your company's preparedness to block or recover rapidly following an assault by a ransomware variant like Ryuk, WannaCry, MongoLock, or Locky. Progent will work with you directly to collect information about your existing security profile and backup system, and Progent will then produce a custom Basic Security and Best Practices Report describing how you can follow best practices to create a cost-effective AV and backup/recovery system that meets your business needs. For details, refer to Progent's ProSight Ransomware Preparedness Report Service.

Additional Support Services Available from Progent
Progent can provide the skills of world-class remote consulting professionals for contract IT programs. Progent's charges for longer-term development or consulting projects are determined based on the qualifications of the consultants required. Progent's background in these special areas of information technology allows clients to complete major projects within budget and on time. Progent's project-based online engineering services include:

  • Help Desk Services
    Progent's Call Center programs for organizations with networks that incorporate Microsoft Windows, Cisco, macOS and OS X, or UNIX/Linux products include full-service Call Center services, shared Help Desk services, and Help Desk operations consulting. Progent's Standard Help Desk Services offer smaller organizations an end-to-end solution that manages all facets of remote desktop technical support from initial requests through trouble ticket generation, remote desktop control, status tracking, problem resolution, and management reports. Progent offers call desk services at a significant discount from Progent's normal desktop service rates, and Progent can provide the option of rapid on-demand escalation to subject matter experts to resolve the most issues.

    Progent's Co-managed Help Desk services make it possible for your IT organization to share responsibilities for Help Desk support seamlessly between your in-house IT staff and Progent's large roster of certified desktop support technicians and matter experts (SMEs). Progent's Help Desk sharing service is a collaborative support solution built around the leading professional services automation platform for managing end-user service requests, ticket lifecycle, accountability, progress tracking, and reporting.

    Progent's Help Desk team of seasoned information technology consultants provides your computer users in Des Moines Iowa rapid assistance from a large support group with years of background providing phone support and remote diagnostics for networks based on Windows, Cisco, Apple macOS and OS X, UNIX, or Linux technology. Progent's focus is to give the Call Center perception as a major driver of company productivity, and Progent's aim is to resolve rather than just report IT issues.

  • Business Applications Support: Training, Custom Development, and Integration
    Progent's Applications Experts Team offers phone-based advanced consulting support and education in special business application areas such as ERP, MRP, accounting system customization, and CRM. Progent also can deliver consulting expertise, custom development, and education for Microsoft business applications such as Microsoft CRM, MS Office Project, Microsoft 365 Word, and Microsoft 365 Excel. To read more information concerning Progent's consulting, programming, and training services, refer to Progent's Applications Experts Group.

  • Unified and Automated Management of Hybrid Cloud Environments
    Microsoft System Center unifies and automates the administration of hybrid cloud networks by offering comprehensive support for Windows Server 2022, Windows 10 and Windows 11; seamless integration of multi-OS environments that incorporate Linux, Microsoft Hyper-V and VMware; and better public and private cloud support such as closer integration with Intune for iPhone and Android smartphone management plus native integration with Operations Management Suite for cloud-based analytics. Progent's System Center consultants offer world-class remote and onsite support for all components of System Center2including Operations Manager, Configuration Manager (SCCM), Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager (SCSM). Progent can help you to design and install a new implementation of Microsoft System Center2, extend or optimize your current one, migrate efficiently from an earlier release of System Center, or debug your System Center solution.

  • Online Hybrid Network Monitoring Services
    Progent offers businesses in Des Moines Iowa online hybrid network monitoring and reporting by providing System Center Operations Manager (SCOM) consulting. Progent can customize SCOM to accommodate your environment so your IT support is proactive rather than reactive. By detecting possible trouble spots before they evolve into network outages, proactive monitoring can head off stressful and costly service crises. Progent can also utilize network monitoring utilities such as Nagios and MRTG Graphical Traffic Load Monitor to analyze UNIX/Linux, Solaris, or Apple macOS and OS X networks, Microsoft Windows networks, or systems that incorporate a mix of OS platforms.
How Your Des Moines Business Can Contact Progent's Remote Support Professionals
To get in touch with Progent about emergency phone-based assistance with Windows, Apple macOS and OS X, or Linux/UNIX environments, go to Progent's Urgent Online Support, call 1-800-993-9400, or visit Contact Progent. For offices and startups in Des Moines Iowa, Progent's online computer support engineers can deliver effective and cost-effective IT help the instant your business needs it. More than 20 years of delivering remote technical assistance has earned Microsoft Partner certification for Progent's team of engineers and has enabled Progent to develop high-end troubleshooting capability and to refine online connectivity tools to repair network problems quickly while avoiding the cost and lost time associated with on-premises support visits.

Even if your Des Moines company has a regular independent support technician or maintains a full time IT staff that can deal with the majority of network problems, Progent's Microsoft certified consultants can still offer an easy and seamless virtual extension of your on-site resources in cases when your usual service personnel either lack the time or the knowledge to resolve unexpected system emergencies or particularly complex integration projects.

Benefits of Progent's Network Help for Offices in Des Moines Iowa
Progent's online support services enable your Des Moines organization to realize the benefits of timely, enterprise-level IT support without the expense of managing an in-house IT organization. Your information system will acquire greater strategic worth by becoming increasingly available, efficient, and secure. Benefits to your company include:

  • Seamless virtual expansion of your on-site IT resources
    With most offices in Des Moines Iowa, local network support providers, whether represented by independent consultants or a full-time maintenance staff, can resolve the majority of technical problems. On the other hand, IT crises sometimes spring up when your regular support personnel are too busy or unavailable, and some trouble may involve technology that is unfamiliar to your onsite service people. In these instances, Progent's on-call support experts give you a convenient, quick, and affordable way to supplement your regular resources and to convey valuable knowledge to improve your ability to handle future problems locally.

  • Less Reliance on Freelance Consultants
    For IT maintenance, smaller offices often depend on individual freelance service providers. Although independent service people carry less overhead than big support organizations and can often charge lower rates, they are often stretched too thin, making it impossible to respond quickly to urgent situations. If an independent consultant is busy with another customer, ill, on a trip, or in training, the absence of reserve help may force your business to go without assistance during an IT crisis. As your business grows, network unavailability and trouble with vital applications are more expensive. The money you thought you were saving on an independent can be eaten up fast by lost productivity. Progent offers a ready source of reserve support expertise to insure your network stays available.

  • Create a Solid Basis for Seamless Growth
    Companies typically begin with an IT architecture implemented on a modest budget. Lacking a strong infrastructure, slap-dash fixes often get piled onto a shaky foundation. When a network grows, stability and scalability problems can impede the success of the business. Such poorly built environments need careful analysis, intelligent long-term planning, and extensive technical expertise to evolve to a network infrastructure able to deliver the solid foundation to handle critical business demands and facilitate downstream expansion.

  • Work with Problem Solvers Rather Than Product Vendors
    Smaller offices require guidance and technical education to negotiate an increasingly complicated array of product options capable of accelerating business growth and enhancing productivity. Businesses do not need a computer consultant who is attempting to earn a commission on a specific vendor's technology. Network support and product selling can result in a situation where the recommended solution is designed around a predetermined product instead of the genuine requirements of a client. Progent eliminates these conflicts of interest by offering only services instead of products. This enables Progent to align technical expertise with the real interests of customers.

What Makes Progent Unique from Other Support Firms?
Progent is a Microsoft Certified Partner consulting firm and Progent's number of employees, depth of IT knowledge, refined support software, and understanding of enterprise networking enable companies to escape the limitations associated with excessive dependence on smaller service organizations, individual freelance service providers, or limited in-house resources.

Progent adds value by providing:

How Does My Business Begin Receiving Remote Network Support from Progent?
To initiate Progent's online help offerings or to find out more about Progent's phone support programs, contact Progent at 1-866-PROGENT (866-776-4368) or visit Contact Progent. If you have an urgent requirement for IT help, visit Immediate Technical Support.



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    Before Progent's MOM-based solution, system issues were handled reactively, after users were impacted by them. With the benefit of proactive, computer generated warnings and trend reports created by MOM, Progent is now able to address network issues before they becomes serious enough to impact network uptime. Because of Microsoft Operations Manager, Progent can resolve incipient problems before customers are aware that the problems exist. Progent has expertise with Microsoft Operations Manager 2005 and MOM 2000 to provide small business networks enterprise-class reliability, safety and productivity.

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    Progent's Microsoft-certified experts offer organizations of any size consulting, troubleshooting, and development services for SharePoint Server and SharePoint Online. SharePoint is an enterprise solution that utilizes web-based technology for efficiently connecting people, groups and information. SharePoint Server provides a central location for your employees or clients to connect to, organize, distribute and interact with useful data, files, and software and to communicate with other people. SharePoint enables quicker and more intelligent decisions, more efficient sharing across teams and more economical business processes. Windows SharePoint Services join employees, customers, workgroups and major tasks with the knowledge they've developed in a way that makes data convenient to locate, retrieve and apply. Progent's certified SharePoint experts can help you to manage your existing SharePoint solution or upgrade to the current release of SharePoint Server or to SharePoint Online.

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    Progent's webinar training classes provide small businesses the affordability, simplicity, and flexibility of web-based seminars and the effective pedagogic techniques of seasoned instructors who utilize the latest technology to simulate live, interactive classes. Progent can provide remote education for popular desktop applications including components of Microsoft Office such as Microsoft Office Excel, Word, Publisher, and Visio: MS Dynamics business accounting and management information software including Microsoft Dynamics GP (Great Plains); plus additional popular desktop applications such as Adobe Photoshop, Adobe Acrobat Writer, and Crystal Reports.

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    The current Cisco ASA 5500-X Family of firewalls with Firepower Services deliver substantially more performance than Cisco's legacy PIX and ASA 5500 firewalls and have superseded the ASA 5500 and PIX 500 security appliances for all new deployments. Progent's Cisco-premier CCIE network experts can assist your company to manage your legacy PIX or ASA 5500 firewalls or upgrade to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also help your organization to design, configure, optimize, manage and debug firewall solutions based around Cisco ASA 5500-X firewalls with Firepower Services.

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    If your office computer system combines Solaris technology with Windows, Progent can show you how to incorporate your computers into a unified environment that permits all your OS platforms to run side by side for simple administration, seamless information exchange, high dependability, superior throughput, and tight protection. Progent's Sun Solaris and Microsoft Windows integration support services include IT architecture integration and support, consulting for Windows services for UNIX, online network monitoring and administration, remote technical support and repair, in-person technical support, and Help Desk outsourcing.

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    Progent can provide affordable remote and onsite consulting to assist businesses to migrate any portion of their critical network infrastructure to Google Cloud Platform services. This can save management hassle and hardware costs and allow the use of Google's cutting edge AI and machine learning tools. Progent can help your IT team with every aspect of Google Cloud Platform migration and troubleshooting including needs analysis, readiness assessment, architectural design, testing, configuration, administration, performance tuning, licensing management, backup/restore mechanisms, and security strategies.

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    important characteristics of Dynamics GP/Great Plains software include a modular design that allows you to license only the functionality you need, a standards-based architecture based on Microsoft technologies to secure your investment and provide a tightly interconnected environment, advanced reporting capabilities that allow you to monitor all operations, revenues and expenses and sales patterns, compatibility with Microsoft Office to speed access to business data, the capability to process information from almost any database or desktop application into Microsoft Dynamics GP/Great Plains, plus an open architecture that makes it easy to create specialized programs. Progent can show you how to set up and maintain a reliable, secure server and communications network to support Dynamics GP, and can offer experienced GP consultants to help you convert the powerful features of Microsoft Dynamics GP/Great Plains accounting into a high-value business management solution.

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    Microsoft Exchange and Macintosh computers can work together efficiently. Progent's Apple and Microsoft premier experts can show you how to install Microsoft Entourage and Microsoft Exchange Server so your Mac users are able to collaborate with colleagues who use Microsoft Outlook. With Exchange and Entourage for Mac, Exchange and Mac systems can coexist, allowing Mac users to receive and send email, search the Exchange global address list, import addresses, synchronize calendars, and alert fellow workers to meetings with your Microsoft Exchange account. Progent will verify that your Exchange Server is appropriately configured and that LDAP and Outlook Web Access are working. Progent also can provide specialized onsite Entourage training.

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    Progent can provide affordable remote and onsite consulting to assist businesses to migrate any part of their critical IT resources to Google Cloud Platform (GCP). This can save management hassle and hardware costs and allow access to Google's cutting edge AI and machine learning technology. Progent can assist your IT team with every phase of Google Cloud Platform integration including needs analysis, readiness assessment, system design and review, testing, configuration, administration, performance tuning, licensing management, disaster recovery mechanisms, and security and compliance.

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    Progent can help your business to support Microsoft System Center 2007 Configuration Manager to simplify operations, improve compliance, and boost productivity by ensuring that critical applications are always up to date, tracking product licenses, and reporting usage profiles to help you make informed buying decisions. When your organization is set to update your SCCM 2007 configuration management ecosystem, Progent can help you to plan and carry out an efficient move to SCCM 2012.

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    Progent's Cisco-certified wireless integration experts can help you to deploy, administer, and troubleshoot Cisco Small Business 100/300/500 Wireless Access Points.

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    Configuration Manager 2016 automates software provisioning and updating, centralizes security and compliance settings control, inventories network resources, guards against corporate data leakage, provides network health monitoring, enables secure self service, and delivers a common point of control for managing mixed-operating system ecosystems based on on-premises, cloud-centric, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager 2016 consulting team and Microsoft Azure cloud integration specialists can assist businesses of any size with any facet of designing, installing, operating and repairing a SCCM 2016 solution for on-premises, cloud, or hybrid networks.

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    Progent's certified Windows Server 2022 experts can help your organization to plan and carry out a cost-effective upgrade to Windows Server 2022 using a self-hosted network architecture or a hybrid deployment model that combines cloud-based Windows Server on Azure with a self-hosted installation of Windows Server 2022.

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    Progent's IT outsourcing packages offer budget-friendly computer support for small companies. Whether it involves designing system architecture, setting up an in-house Help Desk or using an outside one, rolling out an updated e-mail platform, monitoring your system, or building an on-line business solution, outsourcing your network engineering services can reduce expenses and minimize uncertainties, allowing network service budgets to grow in a more linear and controlled manner than is feasible by building up a bulky, knowledgeable internal IT staff. Progent's Outsourcing White Paper and flyers tell you how Progent can help you create a secure and robust network foundation for your vital applications based on Windows.

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