Fast and Affordable Remote Technical Support for Des Moines Iowa Networks
Fast Remote Help for Des Moines NetworksFor businesses located in Des Moines Iowa, Progent offers online support for information systems based on any combination of Microsoft Windows, Cisco, Apple macOS and OS X, or Linux platforms. Progent's Microsoft Premier consulting experts have delivered remote support to businesses in every state in the U.S. (Check out recommendations from Progent's clients.) Progent also offers the expertise of Cisco CCIE-certified engineers to help with complex networking problems, as well as the assistance of CISA and CISSP-qualified cybersecurity experts to handle advanced security architecture and troubleshooting jobs.

Progent's remote technical support experts provide exceptional leverage due to the fact that they have the practical experience and have access to the advanced technology needed to solve most network issues quickly. This reduces direct expenses because solutions use up minimal chargeable minutes. Remote support also eliminates the cost of dispatching a consultant to your site. Your organization saves even more with indirect costs by reducing or eliminating system downtime and related costs stemming from business discontinuity, upset customers and vendors, unproductive workers, and distracted executives. Progent's extensive remote consulting experience is particularly helpful for businesses that are dependent on public clouds for critical network infrastructure or software like Microsoft Azure, Microsoft 365 Exchange Online, Amazon AWA, Google Cloud Platform (GCP), or where onsite IT support may not be useful.

Progent's billing model for online support is structured to leverage your IT service dollar. Progent charges by the minute for phone consulting, so you are billed only for the services that you actually get. In contrast to many remote service organizations, Progent requires no service activation charge or minimum payments. Progent's one-minute granularity and simple model for billing save you from scenarios where speedy. minor solutions manage to end up as large invoices. Progent's penchant for disposing of problems efficiently means you saves cash.

Progent's Online Consulting and Troubleshooting Expertise
Over the years, Progent has refined a collection of optimized tools and field-tested processes that permit the highest level of efficiency for online help and troubleshooting for computer systems of any size. Progent provides safe VPN support for gateways from multiple popular vendors including Microsoft, Cisco, SonicWall and WatchGuard. Protected VPN connectivity permits the consultants of Progent's remote service group to communicate with your network remotely without violating corporate security.

Progent's powerful service database system stores detailed histories describing the support that Progent's clients have been provided. Progent's authorized engineers have access to the history of services provided to each Progent customer by every consultant. This archive of issues and repairs is organized as a readily retrievable internal database that enables Progent's online support experts to communicate their knowledge company-wide to ensure that the quality of Progent's support services grows over time. Progent's extensive list of accreditations and working associations with important vendors including Cisco and Microsoft open up other massive technical support databases and allow priority access to manufacturers' internal product engineers so Progent's online consulting experts are able to find the most efficient solutions in the least time.

Online technical services available from Progent to clients in Des Moines Iowa include:

Progent's ProSight Fixed-price IT Services for Small and Mid-size Businesses
Progent provides a selection of affordable, fixed-price services designed to enable small and mid-size organizations to utilize the same best-of-breed IT solutions deployed by some of the industry's leading enterprises. Progent's ProSight series of IT management outsourcing services addresses all key facets of information technology including email protection, security and compliance, cloud-based backup/recovery, infrastructure monitoring and management, virtual server cloud hosting, and IT resources documentation management. ProSight managed services include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring is an endpoint protection solution that incorporates SentinelOne's next generation behavior machine learning tools to defend endpoints as well as servers and VMs against new malware attacks such as ransomware and email phishing, which routinely evade traditional signature-based AV products. ProSight ASM protects on-premises and cloud-based resources and offers a unified platform to automate the entire malware attack lifecycle including blocking, identification, mitigation, cleanup, and post-attack forensics. Top capabilities include one-click rollback with Windows Volume Shadow Copy Service (VSS) and real-time network-wide immunization against newly discovered attacks. Progent is a certified SentinelOne Partner. Read more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware recovery powered by SentinelOne technology.

  • ProSight Enhanced Security Protection (ESP): Endpoint Protection and Microsoft Exchange Email Filtering
    Progent's ProSight Enhanced Security Protection managed services offer ultra-affordable in-depth security for physical servers and virtual machines, desktops, smartphones, and Exchange Server. ProSight ESP utilizes contextual security and modern behavior analysis for continuously monitoring and reacting to security threats from all attack vectors. ProSight ESP provides two-way firewall protection, penetration alarms, device management, and web filtering via cutting-edge technologies packaged within a single agent accessible from a single control. Progent's data protection and virtualization experts can assist you to plan and implement a ProSight ESP environment that meets your organization's unique requirements and that helps you demonstrate compliance with government and industry data security standards. Progent will help you specify and implement policies that ProSight ESP will enforce, and Progent will monitor your IT environment and react to alerts that require urgent action. Progent can also assist your company to install and verify a backup and restore solution such as ProSight Data Protection Services so you can get back in business quickly from a potentially disastrous cyber attack like ransomware. Read more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint security and Microsoft Exchange email filtering.

  • ProSight Data Protection Services: Managed Backup and Recovery
    Progent has partnered with leading backup product vendors to produce ProSight Data Protection Services, a portfolio of offerings that deliver backup-as-a-service (BaaS). ProSight DPS services automate and track your data backup operations and allow transparent backup and fast restoration of important files/folders, apps, system images, and virtual machines. ProSight DPS lets you protect against data loss resulting from hardware failures, natural calamities, fire, cyber attacks such as ransomware, user mistakes, malicious employees, or software bugs. Managed services in the ProSight Data Protection Services selection include ProSight DPS Ataro VM Backup, ProSight Ataro Office 365 Total Backup, ProSight DPS ECHO Backup based on Barracuda dedicated hardware, and ProSight MSP360 Cloud and On-prem Backup. Your Progent expert can assist you to determine which of these managed backup services are most appropriate for your IT environment.

  • Patch Management: Patch Management Services
    Progent's support services for patch management provide organizations of all sizes a flexible and cost-effective alternative for evaluating, validating, scheduling, implementing, and tracking updates to your ever-evolving IT system. In addition to optimizing the protection and reliability of your computer network, Progent's software/firmware update management services free up time for your IT staff to focus on more strategic projects and activities that deliver the highest business value from your information network. Learn more about Progent's software/firmware update management support services.

  • ProSight Duo Multi-Factor Authentication: Identity Validation, Endpoint Policy Enforcement, and Protected Single Sign-on
    Progent's Duo authentication service plans utilize Cisco's Duo technology to defend against password theft by using two-factor authentication. Duo supports one-tap identity confirmation with Apple iOS, Google Android, and other personal devices. Using Duo 2FA, whenever you sign into a protected application and give your password you are requested to confirm who you are via a unit that only you possess and that is accessed using a separate network channel. A broad selection of devices can be used as this second means of ID validation including a smartphone or wearable, a hardware/software token, a landline phone, etc. You may designate multiple validation devices. For more information about ProSight Duo two-factor identity validation services, go to Cisco Duo MFA two-factor authentication services.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam and virus filtering and email encryption service that incorporates the technology of leading information security companies to provide centralized control and world-class security for your email traffic. The powerful architecture of Progent's Email Guard managed service integrates a Cloud Protection Layer with a local security gateway appliance to provide complete protection against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. The cloud filter acts as a preliminary barricade and blocks most threats from making it to your security perimeter. This reduces your exposure to external attacks and saves network bandwidth and storage space. Email Guard's onsite gateway device provides a deeper level of inspection for incoming email. For outgoing email, the onsite gateway offers anti-virus and anti-spam protection, DLP, and email encryption. The onsite security gateway can also assist Exchange Server to monitor and protect internal email that stays within your security perimeter. For more information, visit ProSight Email Guard spam filtering and data leakage protection.

  • ProSight WAN Watch: Network Infrastructure Management
    ProSight WAN Watch is an infrastructure management service that makes it easy and inexpensive for smaller businesses to map out, monitor, enhance and troubleshoot their connectivity appliances such as routers, firewalls, and wireless controllers plus servers, endpoints and other devices. Using cutting-edge RMM technology, ProSight WAN Watch makes sure that network diagrams are kept updated, captures and displays the configuration of virtually all devices on your network, monitors performance, and sends notices when potential issues are detected. By automating complex management activities, WAN Watch can cut hours off common tasks such as making network diagrams, reconfiguring your network, locating appliances that need important software patches, or isolating performance bottlenecks. Learn more details about ProSight WAN Watch infrastructure monitoring and management consulting.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring Services
    ProSight LAN Watch is ProgentÔŅĹs server and desktop monitoring service that uses advanced remote monitoring and management (RMM) technology to keep your network operating at peak levels by tracking the health of critical assets that power your business network. When ProSight LAN Watch detects a problem, an alarm is sent immediately to your specified IT personnel and your Progent consultant so that any looming issues can be addressed before they have a chance to impact your network Learn more details about ProSight LAN Watch server and desktop monitoring consulting.

  • ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
    With ProSight Virtual Hosting service, a small organization can have its critical servers and apps hosted in a secure fault tolerant data center on a high-performance virtual host configured and managed by Progent's network support experts. With the ProSight Virtual Hosting model, the client retains ownership of the data, the operating system software, and the applications. Since the environment is virtualized, it can be ported easily to an alternate hardware solution without a time-consuming and difficult reinstallation process. With ProSight Virtual Hosting, your business is not locked into one hosting service. Find out more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management
    ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to capture, update, retrieve and safeguard data about your IT infrastructure, processes, applications, and services. You can quickly find passwords or IP addresses and be warned automatically about upcoming expirations of SSL certificates or warranties. By cleaning up and managing your network documentation, you can eliminate up to half of time thrown away trying to find critical information about your IT network. ProSight IT Asset Management includes a common repository for holding and collaborating on all documents required for managing your business network such as recommended procedures and self-service instructions. ProSight IT Asset Management also supports advanced automation for collecting and relating IT information. Whether youÔŅĹre making enhancements, performing maintenance, or responding to an emergency, ProSight IT Asset Management gets you the knowledge you require the instant you need it. Learn more details about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a fast and low-cost alternative for small and mid-size organizations to obtain an unbiased assessment of the health of their network. Based on some of the leading remote monitoring and management (RMM) tools in the industry, and overseen by Progent's world-class group of information technology experts, ProSight Network Audits help you see how well the configuration of your essential infrastructure assets adhere to best practices. Both the Basic and Advanced options for ProSight Network Audit services are available at a low, one-time cost and provide instant ROI such as a more manageable Active Directory (AD) environment. Both versions also come with one year of advanced remote network monitoring and management (RMM). Advantages can include simpler network management, improved compliance with government and industry security standards, higher utilization of IT assets, quicker problem resolution, more reliable backup and restore, and increased uptime. Learn more about Progent's ProSight Network Audits IT infrastructure review.

The ProSight Ransomware Preparedness Report Service
Progent's ProSight Ransomware Preparedness Report is an affordable service based on a phone interview with a Progent information assurance consultant. The interview is designed to assess your organization's ability either to block or recover rapidly after an attack by a ransomware variant like Ryuk, WannaCry, MongoLock, or Locky. Progent will consult with you personally to gather information about your existing AV defense and backup system, and Progent will then deliver a written Basic Security and Best Practices Report document describing how you can follow best practices to build a cost-effective AV and backup environment that meets your business requirements. For more information, refer to The ProSight Ransomware Preparedness Report Service.

Special Consulting Programs Offered by Progent
Progent can provide the services of world-class remote consulting experts for contract information technology projects. Billing rates for longer-term development or consulting projects are determined based on the level of expertise of the engineers assigned. Progent's background in these special areas of information technology enables customers to execute major projects within budget and on schedule. Progent's special remote consulting solutions include:

  • Help Desk Services
    Progent's Help Desk Call Center support programs for organizations with environments that incorporate Microsoft Windows, Cisco, Apple macOS and OS X, or UNIX/Linux products include full-service Call Center services, co-managed Help Desk services, and Help Desk process consulting. Progent's Standard Help Desk Services offer small businesses a comprehensive service desk solution that manages all aspects of online desktop support from initial requests through ticketing, screen sharing, progress tracking, problem solving, and management reports. Progent provides help desk services at a substantial discount off Progent's normal Level 1 desktop support rates, and Progent can provide the additional option of fast as-needed escalation to subject matter experts to resolve the most problems.

    Progent's Help Desk Call Center consulting expertise can aid you in creating an effective new Call Center or improving your existing organization, identifying or modifying Help Desk Call Center software products to address the particular requirements of your business, or adding temporary online staff to reinforce your existing Help Desk team to deal with demanding events such as software migrations, major updates, or installing brand new applications.

    Progent's Help Desk team of experienced network professionals gives your computer users in Des Moines Iowa instant assistance from an efficient network service resource with substantial experience providing telephone-based consulting and remote diagnostics for IT systems powered by Microsoft Windows, Cisco, Apple macOS and OS X, or UNIX/Linux components. Progent's concentration is to earn the Help Desk perception as a key driver of business performance, and Progent's target is to solve rather than just record network issues.

  • Applications Services: Training, Customization, and Problem Solving
    Progent's Applications Experts Team provides phone-based and in-depth consulting expertise and training in special business application fields such as ERP, MRP, accounting system customization, and Customer Relationship Management. Progent also can deliver consulting expertise, custom programming, and education for familiar Microsoft business applications including Microsoft CRM, Office Project, Office Word, and Office Excel. To read more on Progent's expertise, custom development, and training services, see Progent's Business Application Experts Services.

  • Unified and Streamlined Management of Hybrid Cloud Environments
    System Center unifies and automates the administration of hybrid cloud networks by offering comprehensive integration with Windows Server 2022 servers, Windows 10 and Windows 11; seamless management of heterogeneous environments that include Linux, Hyper-V and VMware; and expanded public and private cloud support including tighter integration with Intune for iPhone and Android smartphone administration plus built-in integration with Operations Management Suite for cloud-based analytics and reporting. Progent's System Center consultants offer advanced remote and onsite expertise for all elements of System Center2including Operations Manager (SCOM), Configuration Manager (SCCM), Virtual Machine Manager, Data Protection Manager (SCDPM), Orchestrator, and Service Manager (SCSM). Progent can help your business to plan and install a new implementation of System Center2, expand or optimize your current one, migrate efficiently from an earlier version of System Center, or troubleshoot your System Center environment.

  • Online IT Infrastructure Monitoring Services
    Progent offers organizations in Des Moines Iowa remote hybrid network monitoring and reporting by providing System Center Operations Manager (SCOM) consulting services. Progent can tune SCOM to accommodate your environment so your network support is proactive rather than reactive. By anticipating emerging issues before they expand into network outages, automated monitoring can avoid inconvenient and expensive service failures. Progent can also use server and infrastructure monitoring utilities like Nagios and MRTG Graphical Traffic Load Monitor to diagnose UNIX/Linux, Sun Solaris, or macOS and OS X environments, Microsoft systems, or systems that support multiple platforms.
How Your Des Moines Company Can Contact Progent's Online Service Experts
To get in touch with Progent about emergency phone-based assistance with Microsoft, macOS and OS X, or Linux environments, visit Progent's Nationwide Online Support, call 1-800-993-9400, or refer to Contact Progent. For organizations and new businesses in Des Moines Iowa, Progent's online computer support engineers are ready to provide professional and cost-effective IT help the instant your business needs it. More than a decade of delivering remote repair services has led to Microsoft Partner status for Progent's team of engineers and has allowed Progent to acquire world-class troubleshooting skills and to refine remote access tools to solve computer problems quickly while avoiding the expense and lost time associated with in-person service calls.

Even if your Des Moines company relies on a regular freelance support technician or maintains an in-house IT staff that can deal with ordinary network issues, Progent's Microsoft and Cisco certified engineers can still provide an easy and seamless remote extension of your on-site resources for situations when your usual IT support personnel either don't have the availability or the experience to solve sudden network emergencies or especially challenging integration projects.

Benefits of Progent's IT Support for Companies in Des Moines Iowa
Progent's remote IT consulting services allow your Des Moines company to realize the advantages of timely, enterprise-level IT support without the cost of managing a full-time IT staff. Your information system will derive added strategic value by being increasingly reliable, efficient, and protected. Advantages to your company include:

  • Convenient virtual expansion of your on-site IT resources
    With most companies in Des Moines Iowa, nearby network service providers, whether consisting of independent consultants or an internal IT staff, can solve typical network issues. However, serious problems can spring up when local support personnel are too busy or absent, and some trouble may involve technology that is beyond the scope of your onsite service personnel. In these cases, Progent's on-call support specialists provide a convenient, fast, and budget-friendly way to supplement your regular help and to pass on useful information to increase your capability to resolve downstream problems in-house.

  • Less Reliance on Freelance Service Providers
    For network maintenance, smaller businesses commonly rely on independent freelance service providers. While independent consultants carry smaller internal costs than larger consulting organizations and can often charge lower rates, they are occasionally stretched too thin, making it difficult to respond rapidly to crisis situations. If an independent consultant is occupied with another customer, sick, on a trip, or in class, the absence of backup personnel may require your company to wait for assistance during an IT crisis. As your company expands, system unavailability and trouble with critical software become more costly. The money you thought you were conserving on a freelancer can be eaten up quickly by reduced productivity. Progent offers a dependable source of reserve support expertise to make sure your network is always up and running.

  • Build a Solid Basis for Seamless Growth
    Companies often begin with an IT system created on a shoestring budget. Lacking a robust infrastructure, slap-dash repairs often get thrown onto an unstable foundation. As a company grows, reliability and expandability issues can hinder the productivity of the business. These badly designed systems require careful analysis, intelligent long-term planning, and extensive IT expertise to evolve to a network architecture able to deliver the stable foundation to meet vital business demands and simplify future expansion.

  • Work with Solution Providers Rather Than Technology Resellers
    Smaller organizations need guidance and technical education to navigate through an ever more complex array of technology options available for accelerating business success and improving efficiency. These companies do not need a computer engineer who is motivated to earn a commission on a certain vendor's products. Network support and product selling can lead to a scenario where the proposed solution is built around a profitable technology instead of the genuine requirements of a client. Progent avoids these dilemmas by offering only services rather than products. This enables Progent to align technical consulting with the real interests of customers.

How Is Progent Different from Other Support Organizations?
Progent is a Microsoft Partner support firm and Progent's head count, range of IT background, refined remote support tools, and understanding of corporate IT allow offices to avoid the limitations associated with exclusive reliance on smaller consulting firms, individual freelance consultants, or limited in-house resources.

Progent adds value by offering:

  • Best Practices
    Progentís team of Microsoft and Cisco Certified experts average more than a decade of real-world professional background, at the front lines of IT support, executing a broad range of IT projects for an extensive mix of clients. Each Progent support professional shares a proven set of personal best practices which are incorporated into shared leading practices training that Progent teaches its support personnel. This means that you get not only expert technical skills, but also a support engineer with field-tested methods for applying computer knowledge to repair real-world network problems rapidly.

  • Value Pricing
    Progent's pricing model is to bill for remote support and in-person visits by the minute. Consequently, you pay just for received services. Progent does not demand a higher rate for off-hours or emergency support, and within California or in areas where Progent offers in-person support, Progent does not bill for travel except for emergency calls where on-site time is less than 4 hours. Also, Progent imposes no minimum fee and requires no monthly commitment for services provided during normal working hours. Many support organizations demand large minimum payments or charge for every fifteen minutes or longer. Progent's fine granularity does away with big invoices for quick solutions so you will not be tempted to allow simple problems to fester.

  • Knowledge Transfer
    Progent is committed to knowledge transfer from Progent's support experts to customers. By teaching clients to handle technical issues that are within their scope, Progent can focus on offering hard-to-find skills where Progent faces few competitors. Businesses who work with familiar freelance service providers or who employ internal support personnel benefit when Progent transfers information about critical technology and tested methodologies to make their networks more reliable, protected, and efficient.

  • 24x7 Network Monitoring with MS System Center Operations Manager
    Progent is one of the only consulting firms to offer round-the-clock network tracking services based on MS Operations Manager. MS Operations Manager causes your network support to be proactive instead of reactive. By uncovering potential problems before they cause lost productivity, system monitoring can keep your information network from painful and expensive availability losses.
How Does My Business Start Getting Remote Technical Support from Progent?
To initiate Progent's online help offerings or to find out more about Progent's online support options, contact Progent at 1-866-PROGENT (866-776-4368) or go to Contact Progent. If you have an urgent need for network support, go to Immediate Technical Support.

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    Progent's Microsoft-certified professionals have 20 years of background designing, integrating, and maintaining messaging solutions for businesses in the and throughout the United States. Progent provides affordable Microsoft Exchange Servers consulting support to ensure that your email system features security, high uptime, easy access for remote and mobile users, efficient management tools, and seamless integration with telecommunications. Progent provides expertise and support services for Exchange 2016, Microsoft Exchange 2013 Server, Microsoft Exchange 2010, Microsoft Exchange 2007, Exchange 2003 Server, and Microsoft Exchange 2K Server. Progent can also assist small or mid-size companies to upgrade to Exchange 2016 Server or Microsoft Exchange 2013.

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    Cisco Security Technical Consultant

    Cisco's PIX firewalls have reached end of life and Cisco may no longer offer support these legacy devices. Progent still provides consulting assistance for Cisco's PIX Series firewalls to help you with maintenance and Progent can in addition help you determine whether to migrate to the latest firewall technology available from Cisco. Progent's Cisco technology experts can help your company plan and implement a cost-effective migration to Cisco ASA 5500-X firewalls following industry best practices.

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    Microsoft Windows 7 Upgrade Information Technology Outsourcing Companies

    Progent's Microsoft certified consultants can provide offsite and onsite consulting services to assist you to administer, maintain, and troubleshoot computers powered by Windows 7 and also offers assistance with migrating to Windows 8.1 or Windows 10 from Windows 7. Progent can provide expertise with management automation, network security, backup and restore, remote connectivity, mobile device integration, Wi-Fi network design, and remote system monitoring.

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    SQL Server 2017 Python Online Support Services

    Progent's certified SQL Server 2017 consultants can assist you to plan and carry out an efficient upgrade from your existing SQL Server environment to SQL Server 2017.

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    24x7 Cisco Certified Experts Fault Tolerant Internet Connection Remote Support

    Progentís Disaster Recovery/Business Continuity (DR/BC) consultants offer extensive experience helping small organizations to minimize system downtime by providing cost-effective remote consulting services for disaster recovery/business continuity planning, high-availability network architecture, backup/restore solutions, and transparent maintenance. Progentís business continuity experts can help you to develop and validate a sensible business continuity strategy that matches your business goals and budget. Progentís disaster recovery engineers can help you to design, deploy, and maintain fault-tolerant technologies including non-stop Internet access, virtualization, clustering, network load balancing, continual online backup, and geographically dispersed hot backup centers.

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    Infor SyteLine CloudSuite Implementation Specialists

    Infor CloudSuite Industrial, formerly known as SyteLine, is an ERP solution that incorporates over 25 years of experience helping manufacturing, distribution and service organizations to manage supply chains and streamline key processes in order to bring products to market fast and meet customer schedules consistently. Progent can provide the expertise of an ERP specialist with over 20 years of experience with the SyteLine/CloudSuite Industrial product family. Progent can provide remote or onsite services that spans from as-needed advice to comprehensive solution design and project management. Sample services available from Progent for Infor CloudSuite Industrial include installation, migration, process improvement, application development, Configure/Price/ Quote, web site integration, technical support, ETL, Microsoft 365 integration, disaster recovery planning, and database administration.

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    ProSight Network Management Outsourcing Consult

    Progent's ProSight portfolio of managed IT services are intended to provide organizations who have small in-house IT support staffs with affordable help from enterprise-class management tools and consulting experts. Benefits of Progent's ProSight catalog of managed IT services include predictable network management costs, automation of common administrative tasks, continual absorption of the latest technology, graceful migration from legacy technology to modern solutions, improved alignment of information technology with business objectives, guidance from veteran IT experts, and freeing up management to concentrate on business instead of fast-evolving computer technology.

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    Progentís Cisco-Certified technology consultants offer experienced PIX Firewall support services encompassing design, implementation and maintenance of Cisco firewall and Cisco security products. The Cisco PIX 500 Security Appliance Series of Cisco firewalls delivers robust user and software policy enforcement, mutlivector threat protection, and safe connectivity services. Ranging from small, plug-and-play desktop devices for small businesses and home offices to scalable gigabit appliances, Cisco PIX firewalls offer a healthy level of protection, performance and reliability for information networks of all sizes. PIX firewalls are based on a hardened, purpose-built operating system, PIX OS, minimizing possible OS-specific security vulnerabilities. The Cisco PIX Firewall has been awarded ICSA Firewall and IPsec certification as well as Common Criteria EAL4 evaluation status. PIX firewalls provide an array of integrated security and networking services, including powerful application-aware firewall services, Voice over IP and digital media security, multi-site and remote-access IPsec VPN networking, intelligent access services, and flexible management tools. Progentís Cisco consultants can help you select and integrate any Cisco PIX 500 Series firewalls including the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.

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    Progent can assist small and mid-size businesses to provide their remote workforce with efficient integration with cloud applications and services.

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  • Largest OpenBSD IT Outsourcing Company Top Quality Cisco Certified Expert NetBSD Support Outsourcing Services
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    24 Hour Remote Monitoring and Reporting IT Consultants

    Even if your company has a small computer services staff and a limited technology budget, your information system can still feature the same high reliability and performance that once required a substantial internal support organization. Progent's 24x7 Network Support Services for small businesses combine the experience of skilled Microsoft-expert and Cisco-premier network professionals, the most recent network management software for proactive monitoring and alerts, and cost-effective support programs such as a help desk call center to keep your mission-critical business applications and servers up and running.

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    Firewall Configure Juniper Junos J-Web

    Progent's Juniper-certified network consultants can assist you to plan and deploy Juniper Firewall and VPN technology, optimize and support your infrastructure, and upgrade efficiently from outdated equipment to the latest releases. Progent's Junos OS consultants can provide support for Juniper's premier network control software to enable you to streamline the management and improve the security of your Juniper VPN appliances firewalls, and routers. Progent also has extensive experience maintaining Juniper's NetScreen OS and ScreenOS operating system productss and can assist you manage environments that incorporate a combination of Juniper's software platforms.

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  • CIO Support Services
    Chief Information Officer IT Consultants

    Progent can supply small businesses with an IT management expert who can act as a part-time CIO. This part-time CIO can offer long-term direction to help you integrate sensible technology to enhance business operations so they align more closely with your business objectives. Your company can develop and install a well thought out IT strategy without incurring the cost of a full-time Chief Information Officer.

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    Technical Consultant Two-factor Authentication

    Progent's Duo managed services utilize Cisco's Duo cloud technology to protect against password theft by using two-factor authentication (2FA). Duo supports one-tap identity verification on Apple iOS, Google Android, and other personal devices.

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    Internal Network Security Inventory Consulting Services

    Progent offers small businesses a pair of low-cost network security inventory packages that provide, for a preset fee, remotely administered scans of your network security profile which are evaluated by expert information security specialists who assess the data collected by the scan, deliver unbiased summaries of your existing security vulnerability, and make recommendations for remediation. Progent offers two complementary network security evaluation scanning packages for external and internal scanning that are priced to meet the restricted budgets of small companies while offering enterprise-quality assessments of your network's vulnerability to attack.

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  • Professional Radvision Telepresence
    Cisco TelePresence System 3210 Consult

    Progent can provide the expertise of a senior consultant with years of hands-on experience installing, maintaining, and upgrading telepresence platforms from top-tier vendors including Cisco, TANDBERG, Polycom, and LifeSize. Progent's consultants can coordinate with your internal IT support group, your ISP, and your telepresence technology supplier to assist your organization increase the business value of your video conferencing solution.

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  • Microsoft SQL Server 2017 Information Technology Outsourcing Firms Des Moines, Polk County, U.S.A. Microsoft SQL Server Network Service Des Moines International Airport DSM
  • Microsoft Skype for Business Consultancy Skype for Business VoIP Professional
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    24 Hour Windows 2008 R2 Professional

    Progent's Microsoft-certified professionals can help you to evaluate the benefits of Windows Server 2008 for your company, develop test programs and migration strategies, install Windows Server 2008 with your IT infrastructure and workload, train your support staff how to use enhanced management utilities, and provide continuing consulting and tech support via affordable options including Helpdesk service and remote technical assistance.

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  • Network Management System Support Immediate Cisco Network Management Small Business Specialist

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    Microsoft Certified Partner On-site Support Windows Server 2019 Hybrid Integration

    Progent's Windows Server 2019 disaster recovery/business continuity planning consultants can assist you to plan and deploy a disaster recovery system based on Microsoft's advanced Failover Clustering tools such as Cluster Sets, Storage Replica, Storage Spaces Direct, Virtual Machine Load Balancing, and Cloud Witness.

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  • Online Technical Support SharePoint 2016 MinRole SharePoint Online Network Engineer

  • Chief Information Officer Outsourcing Specialists
    Network Support Outsourcing Consult

    Progent is structured to deliver in-depth online consulting for all technical areas common to todayís small business IT networks and offers a variety of vital, on-demand services such as a temporary Chief Information Officer to provide advanced planning and negotiating capability, a Call Center for help desk services, 24x7 server monitoring, spam and email-borne virus protection as an outside-the-firewall service, project management help for major initiatives such as site relocations orOS migrations, connectivity experts for designing fast and reliable infrastructure, certified security specialists to ensure information safety and compliance, disaster recovery experts to design and document business continuity plans, and software developers to create, enhance, or troubleshoot mission-critical applications.

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    Windows Server 2008 BranchCache Services

    Progent's Microsoft-certified professionals can help you to evaluate the advantages of Windows Server 2008 for your company, create pilot programs and rollout plans, integrate Windows Server 2008 with your network environment and workload, train your IT personnel how to run enhanced administration tools, and deliver ongoing consulting and tech support via low-cost options such as Help Desk Call Center support and remote technical support.

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    Progent's Cisco Jabber consultants can provide online or onsite expertise to help businesses of all sizes to design, deploy, manage, update or troubleshoot Cisco Jabber environments and Cisco Unified CM ecosystems. Progent offers in-depth expertise for the products, technologies and services that go into creating an end-to-end Cisco Jabber collaboration solution including Cisco network appliances and management software, Microsoft 365 applications, Windows and Mac computers, Apple iOS and Android smartphones and tablets, SIP interfaces, Wi-Fi systems, cyber security, cloud integration, telepresence systems, PBX systems, disaster recovery preparedness, and other pieces of a cohesive collaboration solution.

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  • Computer Consultants Microsoft LCS Server 2007
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    MS Communications Server provides IM and Real Presence in a scalable, world-class package featuring advanced protection, transparent compatibility with other Microsoft software, an expandable, industry-standard development environment, and compliance with regulatory requirements such as HIPAA, Sarbanes-Oxley, and Gramm-Leach-Bliley. Communications Server offers cost savings and elevated operational efficiencies, increased individual productivity, and better IP protection. MS Communications Server 2007 has been replaced by Lync Server, which in turn has been replaced by Skype for Business. Progent's Microsoft-certified unified communications consultants offer remote and on-premises configuration support and troubleshooting services for your Office Communications Server deployment and can help you to assess the costs and benefits of upgrading to Skype for Business. Progent can also help you to design and implement a smooth upgrade that will add business value to your IT system

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    Progent offers nationwide remote phone support and consulting services for businesses that operate Apple macOS and OS X networks or whose IT systems feature a mix of Mac and Microsoft products. Progent's consultants can provide Apple macOS and OS X clients a variety of services such as desktop support, migration to the most recent version of macOS from earlier editions of macOS or OS X, plus expertise with Mac applications. Progent's specialists in Apple technology can also help you with iPhone and Apple iPad support, or moving to iCloud services. Online network consulting offers optimum return for your information technology budget by protecting client efficiency and limiting the time charged for computer analysis and repair. Advanced remote support technology and experienced service specialists and consultants allow Progent to solve most IT problems without squandering time and money by traveling to your site. In most of cases your network problems can be remediated by telephone or via a combination of telephone support and online network analysis. Progent can put you in touch with Cisco CCIE network experts and CISA certified security professionals to assist you with the toughest system problems.

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    VPN Computer Consultants

    Cisco's security and offsite connectivity technology for small to mid-size businesses represent a full range of easy-to-administer security hardware and software to help you protect your wired and wireless information system. Cisco's VPN product family includes routers and switches, firewalls, intrusion detection systems, and VPN solutions. Progent's expert staff of consultants includes experienced specialists with Cisco's Certified Internetwork Expert and Cisco Certified Network Professional qualifications who can help your company to evaluate Cisco VPN, Cisco RADIUS Security, and additional Cisco security solutions that align best with your corporate objectives.

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  • SQL Server 2019 Express Professionals SQL Server 2019 OLTP Onsite Technical Support
  • SentinelOne Endpoint Security Professional 24/7/365 Specialist SentinelOne Endpoint Protection
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    Before Progentís MOM-based solution, network problems were approached reactively, once users were impacted by them. With the benefit of proactive, automated alerts and trend analyses sent by MOM, Progent can now fix system troubles before they grow to be critical enough to disrupt network uptime. Thanks to Microsoft Operations Manager, Progent can resolve looming problems before customers suspect that the problems are there. Progent has expertise with Microsoft Operations Manager 2005 and Microsoft Operations Manager 2000 to offer small business networks enterprise-class reliability, security and performance.

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    Progent provides nationwide urgent help and troubleshooting services for companies who run UNIX, Linux, or Solaris environments or whose information systems feature a combination of UNIX and Microsoft Windows technology. Online IT help offers optimum leverage for your information technology budget by extending client efficiency and limiting the time billed for computer repair services. Sophisticated remote support tools and experienced technicians and engineers allow Progent to solve most IT issues without squandering time and money by going to your location. In the vast majority of situations your network issues can be remediated by telephone or through a mix of telephone help and online access. Progent can make available Cisco certified CCIE infrastructure experts and CISA and CISM premier security specialists to assist you with the most challenging network problems.

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    Progentís Shared Call Center service makes it possible for your business to share the load for Help Desk services seamlessly between your IT team and Progent's large roster of seasoned technical support technicians and subject matter experts. Progentís Co-managed Help Desk service is an advanced support solution based on ConnectWise Manage, the leading shared professional services automation (PSA) platform for handling end-user service requests, ticket lifecycle, ownership, progress tracking, and metrics.

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  • Skype for Business Web Apps Server Specialists 24/7/365 Professionals Microsoft Skype for Business IM
  • Small Company Engineer 24x7 Small Business Network Computer Consultant
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    Dynamics GP Continuum Consulting Services

    Progent's expertise delivering Microsoft .NET services and Microsoft SQL Server help, and Progent's programming experience with Microsoft VBasic, XML, and other developer platforms enable Progent to design custom mission-critical applications and eCommerce environments that operate seamlessly with Dynamics GP Software. Progent's Microsoft Dynamics GP reporting services can show you how to design reports that let you track your business more thoroughly, turning raw data into valuable understanding of your business.

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  • Specialists Internet Connection Professionals ISP Selection
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  • Technical Consultant ProSight Duo MFA On-site Support Identity Authentication
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  • Technical Support Services DNA Center Wave 2 wireless controller Remote Troubleshooting

  • Les Kent has a 35-year history of effective network integration, business management, marketing, and operations. He has shown a talent for developing elegant information technology solutions in his roles as as a system designer, programmer, project manager, implementation expert, and problem solver for small businesses, start-ups, and major enterprises.

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  • Top Quality Reports Amazon S3 backup Amazon AWS cloud services integration Contract Programming
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  • Top UNIX Migration Consultant Solaris to Windows Migration Consulting

  • Windows 2008 R2 Online Support
    Windows Server 2008 R2 Consultant Services

    Windows Server 2008 represents a major step forward in making IT systems more protected and available, simpler to virtualize and administer, higher performing, and able to offer an improved environment for web hosting and development. Progent can assist your company get the most from the enhancements built into Microsoft Windows Server 2008 by delivering certified consulting, tech support, education, staffing, network monitoring, and security engineering expertise.

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  • Troubleshooting UNIX with Windows
    Consult UNIX, Windows

    If your company is producing UNIX or Linux software in an environment that includes MS Windows-based processors, PCs, and office productivity products, Progent offers full-service IT outsourcing that allows you to concentrate on your area of high-value know-how while avoiding the constant hassle of managing your business network. Through the use of smart network monitoring and by delivering online and in-person support as your company needs it, Progent represents an economical way for maintaining an information network that provides high dependability, protection, and efficiency. Progent's developer assistance offerings include full-service network support outsourcing, virtual server infrastructure, remote and on-premises service and troubleshooting, proactive network monitoring services, and Help Desk Call Center support.

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    Microsoft Hyper-V 3.0 Virtual Server Professional

    Microsoft Windows Server 2012 R2 Hyper-V enhances virtualization in critical areas such as multitenancy, flexible infrastructure, cloud readiness, expandability and throughput, and fault tolerance. Progent's Microsoft-certified consultants can assist your company to take advantage of Hyper-V to deploy and maintain virtual servers to cut IT costs and enhance availability.

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  • Consultants UNIX
    Solaris Consultant Services

    If your company computer system mixes Solaris platforms with MS Windows, Progent can help you to integrate your computers into a cohesive environment that allows all your OS platforms to coexist for easy administration, seamless dataflow, high reliability, enhanced throughput, and tight security. Progent's Sun Solaris and Microsoft Windows coexistence assistance services feature network infrastructure configuration and service, support for Windows services for UNIX, online network monitoring and administration, online technical support and repair, on-site technical support, and Contact Center outsourcing.

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  • Wi-Fi VoIP phone integration Professionals wireless VoIP phone integration Support Outsourcing

  • Microsoft Teams and AAD Sync Professional
    Specialists Microsoft Teams and iPhone

    Progent can help you to plan a migration to Teams from Skype for Business or Lync Server and install, manage, and debug a cloud or hybrid deployment of Microsoft Teams. Progent can assist you to integrate Teams with Microsoft Office and Microsoft 365 apps, Exchange Online, SharePoint, and your phone infrastructure.

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  • Windows 2019 Setup and Support Windows Server 2019 Hybrid Configuration Network Engineer

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    Progent's Help Desk outsourcing and co-sourcing service programs help businesses to reduce costs and improve productivity.

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  • Windows Server 2019 Cluster Operating System Rolling Upgrade Setup and Support Remote Windows Server 2019 Deduplication IT Consultant
  • Wireless Security Inventory Consultants Network Security Scan Consulting

  • SharePoint Designer 2010 Online Support Services
    Immediate SharePoint Workspace 2010 Online Troubleshooting

    Progent's Microsoft consultants can provide cost-effective online support and development services to help you to plan, deploy, administer, and maintain Microsoft SharePoint 2010 environments that can involve web pages able to function as portals, extranets, document management tools, wikis, data warehouses, business analytics, enterprise-wide search, workflows, and other tools to promote and enhance teamwork. Progent can help you combine SharePoint 2010 with Microsoft SQL Server and with third-party data sources as well as with Microsoft's familiar office productivity applications including Excel, Word, PowerPoint, and Visio. Progent can assist you to migrate from previous versions of SharePoint or adapt a mix of web technologies into a consolidated and easily managed SharePoint 2010 environment.

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  • Remote Support Altaro O365 OneDrive Backup
    Altaro O365 SharePoint Backup Help and Support

    Progent is a certified Altaro partner and can plan and manage an implementation of Altaro O365 Backup to safeguard your Microsoft 365 user and group mailboxes, files stored within your company's OneDrive Accounts and SharePoint Document Libraries, plus user and group Teams Chats.

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