Progent uses an enterprise-class support reporting system that records and organizes detailed documentation for all delivered support activities. Unlike many independent consultants or local service organizations who offer minimal documentation or specifics of tasks performed, every service provided by Progent is tracked by comprehensive documentation. Each Progent consultant has access to the support documentation transmitted by every consultant to each customer. The discipline of detailing and organizing service records allows more efficient service and eliminates a slew of common problems such as when a support client is effectively held hostage to a consultant who won't let go of the keys to the kingdom.
Progent's UNIX platform consulting services offer small companies and developers assistance with managing and supporting UNIX, Linux or Solaris environments that coexist with Microsoft-based technology. Progent offers your business access to UNIX consultants, support professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This wide range of experience provides you with a convenient one-stop source to show you how to build and maintain a protected and robust mixed-platform network and communications infrastructure that supports UNIX and Microsoft coexistence by integrating Windows with popular variants of UNIX such as Apple macOS and OS X, Sun Solaris, AIX, HP-UX, Berkeley UNIX (BSD), SCO UNIX and Silicon Graphics IRIX or major Linux platforms such as RedHat, SuSE Linux, Debian GNU/Linux and Mandrake.
Progent's ProSight IT Asset Management is an IT infrastructure documentation management service that allows you to create, maintain, retrieve and safeguard data related to your network infrastructure, procedures, applications, and services. You can instantly find passwords or IP addresses and be warned about impending expirations of SSLs or warranties. By cleaning up and organizing your network documentation, you can save up to 50% of time wasted searching for vital information about your network. ProSight IT Asset Management includes a common location for storing and sharing all documents required for managing your network infrastructure such as recommended procedures and How-To's. ProSight IT Asset Management also supports advanced automation for gathering and relating IT information. Whether you're making improvements, doing regular maintenance, or responding to a crisis, ProSight IT Asset Management delivers the data you require when you need it.
If you want to update your corporate web site, build internal webs for purposes such as HR or worker education, establish a powerful web presence for a new business, or generate enterprise-class, data-driven custom web applications, Progent can provide talented and proven web designers. Progent's consultants can also show you how to build and maintain a safe, robust server and communications network, including remote and wireless access, to run your web tools.
Small to middle size companies can now enjoy all the advantages of Microsoft System Center Operations Manager and also have quick access to Progent's Microsoft certified IT support experts. With Progent's affordably priced network service packages, mid-size businesses can select a simple co-sourcing package built around Microsoft System Center Operations Manager with network monitoring, reporting, Help Desk and online troubleshooting or a complete 24x7 outsourcing package. Progent supports Microsoft Operations Manager to offer small and midsize company information systems enterprise-class reliability, protection and performance.
Progent's Microsoft-certified ISA Server consulting experts have broad backgrounds creating corporate security designs for information systems with multiple locations, mobile workers, and mission-critical web-based applications. A Progent ISA Server consultant is ready to help your small company plan and implement an installation of Microsoft ISA Server 2004 that supports your IT security requirements without restricting your productivity.
Secure Application Publishing with ISA Server 2006 provides greater control over intranet applications while enabling increased efficiency by making these resources accessible to authorized remote users. Internet Security and Acceleration Server 2006 can guard business applications, services, and information throughout all network layers with application-layer filtering and comprehensive publishing tools. Progent's Microsoft-expert ISA Server 2006 consultants can help you plan, install, configure, and support Internet Security and Acceleration Server 2006 on your system so your company benefits from a highly functional and economical combination of security, convenience, and performance.
Progent's ProSight Virtual hosting services provide small and midsize businesses a variety of advantages including reduced capital expenditures, reductions in operational expense, better executive focus, world-class security, enhanced fault tolerance, and business continuity.
Progent's data protection experts can help you to design, deploy and troubleshoot a backup/restore plan built around MSP360 technology. MSP360 enables file/folder or image-based backup/restore for virtual machines and physical computers, supports all leading public clouds, and allows businesses to create a data protection ecosystem with a minimum RTO and a granular Recovery Point Objective (RPO). With ProSight DPS 360 Backup, Progent can provide end-to-end monitoring and remote management of your backup system to protect against data loss resulting from human miscues, system errors, malicious users, and external attacks such as ransomware. For details, go to ProSight DPS 360 Backup solutions.
Progent's ProSight Virtual Hosting combines proven virtualization technology, a state-of-the-art data center facility, and the technical services of Progent's Microsoft-certified consulting group to provide small and midsize businesses with a complete IT outsourcing alternative that enhances network availability and security, reduces management hassle, and cuts costs. With Private Cloud Hosting, a small or midsize company can have each of its operating system platforms and key application servers hosted in a safe and reliable facility on a high-performance, non-stop virtual machine set up and supported by Progent's computer support professionals.
Progent offers cost-effective online consulting to help companies of any size to access Amazon AWS cloud services such as Elastic Compute Cloud (EC2) for virtual server hosting, Amazon S3 for expandable cloud storage, and Amazon Glacier for low-cost archival storage. Progent can help you with every phase of Amazon AWS integration including needs analysis, preparedness assessment, architectural design and review, testing, configuration, administration, performance optimization, licensing management, disaster recovery solutions, and security. Progent can provide advanced expertise with firewall configuration and VPN access and can show you how to deploy cloud-centric or hybrid cloud networking models that efficiently integrate Amazon AWS services. Progent can provide occasional expertise to assist you to overcome complex technical issues or Progent can deliver comprehensive project management outsourcing to help you migrate to the Amazon AWS platform on time and on budget.
Progent can supply small businesses with an IT management expert who can act as a part-time Chief Information Officer. This part-time CIO can offer long-term direction to help you deploy appropriate IT products to enhance business processes so they align more closely with your business goals. Your company can develop and install a well conceived information technology strategy without absorbing the expense of a full-time senior IT executive.
Progent's Microsoft-certified consultants offer online or in-person expertise to assist organizations of any size to plan, deploy, manage, and troubleshoot a backup-and-restore solution built around System Center 2012 Data Protection Manager. Progent's consultants can help you to migrate from earlier releases of SCDPM or from another backup platform, and Progent can integrate your Data Protection Manager implementation for on premises, cloud-based, or hybrid datacenters. Progent can provide as-needed help for resolving particularly challenging issues, or full project management support. Progent's consultants can also assist you to design SCDPM 2012 into a comprehensive disaster recovery strategy.
Progent's Microsoft Gold-certified Windows Server 2022 consultants can help your organization to design and implement a cost-effective upgrade to Windows Server 2022 using an on-premises network architecture or a hybrid model that combines cloud-hosted Windows Server Online with a self-hosted installation of Windows Server 2022.
Nexus series switches are engineered to deliver the speed, expandability, resilience, cloud readiness, density, security and ease of management needed to act as the foundation of an enterprise data center. Progent's Cisco-certified Nexus switch experts can provide online and onsite consulting and troubleshooting services to help your business to create an efficient switch topology, set up test environments to validate your switching solution, deploy Nexus switches, create and enforce appropriate policies, perform security and compliance tests, configure advanced monitoring and alert systems, consolidate resources through virtualization technologies, analyze and repair switching and routing issues, optimize system performance, plan for expected growth, and set up the advanced fault-tolerant capabilities available for Nexus products. Progent's consultants can also assist you to migrate efficiently from legacy Nexus switches or Cisco Catalyst switches to up-to-date Nexus switches.
Microsoft 365 Exchange Online allows you to utilize cloud-based virtual machines, mailboxes and associated Exchange components to reduce capital expense and administrative overhead. You can deploy Exchange Online to host all your mailboxes, or you can run a hybrid solution that combines on-premises as well as cloud-hosted mailboxes. Progent's Microsoft-certified consultants can provide budget-friendly online technical support to assist your organizations to evaluate the potential advantages of Microsoft 365 Exchange Online, design a network topology that makes sense for your business needs and budget, carry out an efficient migration from your existing Exchange system to one that incorporates Microsoft 365 Exchange Online, train your management team and end users, and provide ongoing consulting and technical support.
Progent provides nationwide remote technical support and consulting services for companies that operate networks based on variants of the Linux OS or whose information systems include a combination of Linux platforms/Linux and Microsoft products. Remote network consulting provides maximum leverage for your IT dollar by extending user efficiency and limiting the time charged for computer analysis and repair. Advanced remote support technology and skilled technicians and consultants allow Progent to solve the majority of IT issues without wasting time and money by going to your location. In the vast majority of situations your network issues can be remediated over the phone or through a combination of telephone support and online network analysis. Progent can put you in touch with Cisco certified CCIE infrastructure experts and CISM premier security specialists to help with the toughest system problems.
Progent can assist your business to design a migration to Microsoft Teams from Skype for Business or Lync Server and configure, manage, and troubleshoot a cloud or hybrid deployment of Microsoft Teams. Progent can help you to connect Teams with Office and Microsoft 365 apps, Exchange Online, SharePoint Online, and your phone system.
Progent's Duo service plans incorporate Cisco's Duo technology to protect against stolen passwords by using two-factor authentication (2FA). Duo enables single-tap identity confirmation on iOS, Android, and other out-of-band devices.
Progent's certified Windows Server 2000 experts offer computer help and information technology consulting services for the entire line of .NET Enterprise Servers, Windows Server 2000, and Windows Server 2003. Progent's Windows Server 2000 integration, optimization, and support services include network planning, installation, project management, local and off-site support, Help Desk outsourcing, professional security analysis, full service outsourcing, and cost-effective co-sourcing.
Progent's Microsoft-certified Windows 11 experts offer an array of services for Windows 11 such as cloud and hybrid solutions, mobile management, teleworker connectivity, data and identity security, automated deployment, and Help Desk Call Center support.
Progent's ProSight Virtual hosting services provide small businesses a variety of benefits including lower capital expenditures, savings on operational expense, better management focus, enterprise-class protection, greater availability, and regulatory compliance.
24 Hour Software Security Consultant System Center Configuration Manager
Progent's ISSAP Premier security consultants, or Information Systems Security Architecture Professionals, are experts who have been awarded ISSAP status through rigorous examination and extensive work with information security architecture. ISSAP security experts have comprehensive knowledge of access management mechanisms and techniques, phone system and network infrastructure protection, cryptography, requirements analysis, business continuity planning (BCP) and disaster recovery planning (DRP), and physical security integration. Progent's ISSAP-certified security consultants can help your business with all aspects of architecture security.
Microsoft 365 Exchange Online lets you use cloud-based servers, mailboxes and other Exchange components to reduce capital expense and administrative overhead. You can use Microsoft 365 Exchange Online to run all your Exchange mailboxes, or you can set up a hybrid solution that combines on-premises as well as cloud-resident mailboxes. Progent's Microsoft-certified consulting experts can provide affordable online technical support to help your organizations to assess the potential advantages of Microsoft 365 Exchange Online, design a network topology that makes sense for your business needs and budget, implement an efficient migration from your existing Exchange system to one that includes Exchange Online, train your IT team and users, and provide ongoing consulting and technical support.
Progent's data center IT services are intended for companies with equipment housed at IDCs or data center colo hosting facilities and in need of timely on-site service at the co-location site as well as off-site help from Microsoft and Cisco Certified professionals. Progent offers a complete array of IDC and data center and co-location support services such as system topology analysis, Windows and UNIX server installation and maintenance, troubleshooting for server and telecommunications networking, design and deployment of fault tolerant systems, defining and deploying layered security defenses, firewall integration and support, configuring load balancing environments, and planning high-availability server cluster systems.
Progent's application experts offer in-depth support, custom development, integration assistance, and webinar training for popular business applications covering vital areas including ERP and MRP, general accounting, management reporting, web application design, and the Microsoft Office suite of business productivity solutions. As a Microsoft Partner with years of experience providing high-level consulting services remotely, Progent can help small businesses anywhere in the United States to avoid the time and fees related to travel and on-premises visits without compromising the high quality of technical support.
If you want to update your corporate web site, create internal webs for applications such as human resources or worker education, establish a high-impact web presence for a new venture, or generate line-of-business, data-driven custom web applications, Progent can supply talented and proven web designers. Progent's experts can also help you design and manage a safe, robust server and communications infrastructure, including off-site and wireless access, to run your web tools.
Progent's ransomware experts can assist you to assess your ransomware vulnerability, monitor and guard your network, assist with negotiating a settlement with a hacker, and restore a network damaged by a ransomware variant such as Ryuk, Maze, Sodinokibi, Netwalker, Snatch or Nephilim.
Progent offers the expertise of certified consultants as well as seasoned software programmers, database administrators, project management experts, network infrastructure architects, disaster recovery planning specialists, and certified data security consultants to assist your business to evaluate the likely benefits of SQL Server 2012 for your business, set up pilot environments at your site or at Progent's lab, design and carry out a smooth migration to SQL Server 2012 from previous versions of SQL Server or from other RDBMS platforms, and define an efficient and secure network infrastructure that helps you realize the full business benefit of SQL Server 2012.
Cisco has developed an extensive product line of routers that includes routers built to provide the security, bandwidth, and reliability demanded by customers from branch offices to global enterprises. Cisco routers include support for redundancy, transparent failover, and backup power for improved fault tolerance and system uptime. Progent can show you how to select and configure Cisco routers to establish a reliable infrastructure for your network and to make it economical to grow as you support new users, start new offices, install new services, extend your network to customers and partners, and manage an increasingly mobile workforce. Progent can provide help with a range of routers powered by the Cisco IOS platform, such as Cisco's 800 family of small business VPN routers, Cisco 2800 and 3800 Integrated Services Routers, Cisco 1900 and 2900 G2 Integrated Services Routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for WAN edge applications, Cisco CRS Carrier Routing System for core Networks, as well as older 1700 and 2600 Series Routers.
Progent's background providing Microsoft .NET services and SQL Server consulting, and Progent's application development experience with VBasic, XML, and additional developer platforms enable Progent to design custom mission-critical programs and eCommerce solutions that operate seamlessly with Dynamics GP Software. Progent's Microsoft Dynamics GP reporting services can show you how to design reports that let you analyze your business more effectively, turning raw information into valuable insights into your business.
Progent's Private Cloud Hosting outsourcing offers comprehensive hosting of a small or mid-size company's production servers in a solution that gives the highest level of dependability and scalability and is in addition simple to transfer to another host. Progent's Private Cloud Hosting and Management services are built upon proven virtualization architectures that allow small and midsize businesses with multi- platform environments to economize significantly on the costs of capital investments, infrastructure support, and network management while achieving world-class fault tolerance and an unprecedented degree of vendor flexibility.
Configuration Manager Information Technology Consultant
Cisco's wireless IP phones are hardened Wi-Fi devices intended for workers who are mobile within office, hospitality, retail or other environments where management wants user endpoints that provide more control, data security and ruggedness than is achievable with the BYOD mode of workplace communications. Successful integration of Cisco's wireless IP phones typically requires that IT teams configure and optimize many key pieces of your wireless infrastructure including access points, routers, Cisco wireless LAN controllers, and management software. Progent's certified consultants can provide remote and on-premises support to help you create and administer a Cisco wireless VoIP phone solution by providing integration services that can range from troubleshooting the configuration of an IP phone or AP to offering project management outsourcing or co-sourcing for modernizing the Wi-Fi infrastructure of a campus.
Progent provided a wireless integration solution that allowed a school to increase productivity and eliminate the recurring costs of a dedicated wireline connection. Progent recommended a Proxim Tsunami high-speed wireless bridge. The economical building-to-building Proxim wireless bridge is intended for connecting separate locations as far as 2.5 miles apart and can reach even longer distances. This wireless alternative offered improved bandwidth and dependability than recourse to amplifying the 802.11b wireless connection, and because it utilizes the 5.8Ghz band it provided protection against local interference.
Progent's Microsoft-certified consultants can assist businesses of any size to adhere to best practices to set up SCVMM 2012 hosts and host groups, fabric, storage systems, and library resources; design, implement, and manage private clouds, VMs, and services in SCVMM 2012; and combine SCVMM 2012 with System Center 2012 Operations Manager for enterprise-class reporting. Progent can assist your company to move from an older version of SCVMM or from another management platform, and Progent can help you to optimize and troubleshoot your existing SCVMM 2012 ecosystem to make sure you get the highest possible return on investment.
Progent's Microsoft Gold-certified Windows Server 2022 experts can assist your organization to design and implement an efficient migration to Windows Server 2022 that features high availability and that is based on a self-hosted deployment model or a hybrid deployment model that combines cloud-based Windows Server on Azure with a self-hosted installation of Windows Server 2022.
Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery consultant who can help you to halt the spread of an ongoing ransomware breach. Call 800-462-8800
For custom program creation, Progent can supply software design consultants to produce business software in areas such as commercial transaction webs, web development, Microsoft Business Solutions packages such as Great Plains Software accounting system, and custom management reports based on Crystal Reports, Microsoft Access, or FRx Reports. Progent's experts can use Internet Information Services to create custom eCommerce applications based on Microsoft ASP.NET. In addition, Progent can provide experts in a broad array of custom software development environments including SQL Server and Delphi. For made-to-order e-Commerce programming, Progent also offers specialists in custom Access, custom Visual Basic, custom Excel, and any other specialized programming based on any Microsoft development platform.
ProSight WAN Watch is a network infrastructure management service that makes it easy and inexpensive for small and mid-sized organizations to diagram, track, enhance and troubleshoot their connectivity hardware such as routers and switches, firewalls, and wireless controllers plus servers, client computers and other networked devices. Incorporating cutting-edge Remote Monitoring and Management (RMM) technology, ProSight WAN Watch ensures that network maps are kept updated, captures and manages the configuration of virtually all devices connected to your network, tracks performance, and sends alerts when problems are detected. By automating complex management activities, ProSight WAN Watch can cut hours off ordinary tasks such as making network diagrams, expanding your network, finding devices that require important updates, or isolating performance bottlenecks.
On-site and Remote Support Workspace ONE Endpoint Management
Cisco's security and offsite access technology for small to mid-size companies represent a complete range of easy-to-administer protection products to let you protect your entire information system. Cisco's Virtual Private Network product family includes routers and switches, firewalls, and Virtual Private Network solutions. Progent's professional consulting staff includes experienced engineers with Cisco Certified Internetwork Expert and Cisco Certified Network Professional certifications who can help your organization to select Cisco VPN, Cisco RADIUS Security, and additional Cisco protection technologies that align best with your business goals.
Progent's experienced Cisco network security consultants offer high-level PIX and ASA Firewall consulting support including infrastructure design, configuration, and support of Cisco firewall and Cisco security solutions. The PIX and ASA Series of Cisco firewalls delivers robust user and software policy enforcement, mutlivector attack protection, and secure connectivity services. Ranging from compact, easy-to-install desktop devices for small and home offices to scalable gigabit appliances, Cisco PIX Firewall and ASA Firewalls offer a high level of security, high throughput, and excellent reliability for network environments of any size. PIX Firewalls and ASA Firewalls are based on a proven, specially designed operating system, eliminating common OS-specific security gaps.
SQL Server 2000 is a rich, web-aware database and data analysis package that opens the door to the rapid development of cutting-edge high-end programs that can provide your business a critical competitive edge. Microsoft SQL Server 2000 provides built-in support for XML and the ability to query across the Internet and beyond the firewall. The experience of Progent's certified SQL Server 2000 consultants, averaging more than over 10 years of work helping with Microsoft technology, ensures you success in designing, installing and managing Microsoft SQL Server applications that are well connected with other applications powered Microsoft's .NET platform.
Progent offers consulting services for WatchGuard Firewall/VPN security gateways such as the WatchGuard Firebox and XTM lines of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard consultants can show you how to select, configure, and manage a WatchGuard Firewall product that fits your network security needs and budget. Progent can help you to maintain outdated WatchGuard firewall appliances or upgrade smoothly to current WatchGuard firewall solutions.
Widows Server 2012 R2 Hyper-V improves virtualization in key areas including multitenancy, flexible network infrastructure, cloud support, expandability and throughput, and high availability. Progent's Microsoft-certified consultants can help your company to take advantage of Windows Server 2012 R2 Hyper-V to install and manage virtual servers to cut network expenses and improve availability.
Progent's ProSight Virtual Hosting service offers comprehensive hosting of a small organization's production servers in a solution that gives the maximum degree of dependability and scalability and is also simple to migrate to another host. ProSight Virtual Hosting and management options are built on mature virtualization technologies that allow small businesses with mixed- platform IT systems to save dramatically on the expense of capital equipment, system maintenance, and network administration while benefiting from enterprise-class fault tolerance and an unmatched degree of vendor independence.
Cisco has designed a full product line of routers that includes routers built to provide the security, performance, and reliability demanded by customers ranging from small businesses to worldwide enterprises. Cisco routers include support for redundancy, automatic failover, and backup power for improved fault tolerance and system availability. Progent can show you how to choose and integrate Cisco routers to establish a reliable foundation for your network and to make it economical to grow as you add new users, open new offices, deploy new services, open your network to clients and partners, and manage a more mobile workforce. Progent offers expertise in a range of routers powered by the Cisco IOS platform, including the Cisco 800 family of small business routers, Cisco 1800 and 3800 Integrated Services Routers, Cisco 1900 and 4000 G2 ISR routers, Cisco ASR 1000 and 9000 routers for wide area network edge environments, Cisco CRS Carrier Routing System for core Networks, as well as older 1700 and 2600 Series Routers.
Progent's Check Point Software firewall experts can show you how to plan, deploy, and manage firewall solutions that rely on Check Point Software Next Generation firewall appliances and Check Point's subscription-based security services. Progent can also help you maintain older Check Point firewalls or migrate efficiently to Check Point's modern security gateways.
Progent provides clients the services of engineers who have been awarded some of the IT industry's most prestigious credentials. Progent believes that clients have the right to be sure that their IT support professionals have accredited training as well as extensive practical field experience so that Progent's customers can engage Progent's support with trust. In many cases, vendor certifications like the Cisco Certified Internetwork Experts brings privileges for significantly better vendor assistance than is available to uncertified service providers, enabling Progent to offer customers a higher level of IT support. In addition, recognized credentials such as CISSP or ISSEP for network security can help enterprise clients to demonstrate compliance with regulatory demands by engaging the assistance of recognized IT experts.
Progent's Microsoft certified consultants offer a range of support services for Dynamics GP (formerly Great Plains). Microsoft Dynamics GP is an accounting and business analysis solution built, like all Microsoft financial solutions, on the scalable and popular platform of Microsoft Windows technology. Microsoft Dynamics GP provides an affordable tool for managing and integrating accounting, e-commerce, supply chain, manufacturing, project accounting, field service, and HR. Dynamics GP is easy to install and configure, and with its modular design you can license only the functions you currently require, with the ability to expand clients and increase functionality in the future. Progent's Microsoft Dynamics GP consulting engineers can help you deploy, customize and administer the latest release of Dynamics GP or migrate efficiently from an older release.
Progent's Microsoft and Cisco-certified network experts can help your organization to determine the value of Microsoft Exchange Server 2010 for your company and can help your IT staff to plan and carry out an efficient migration to Microsoft Exchange 2010 from Exchange Server 2003 or Exchange 2007 Server that will provide quick return on investment by increasing your productivity, lowering the cost of hardware and service, simplifying management, and consolidating your vital communications platforms.
System Center Configuration Manager Computer Systems Consulting
Progent's Office and Microsoft 365 consultants can assist businesses to integrate Microsoft Office desktop and Microsoft 365 apps such as Excel, Word, PowerPoint, Outlook, Access, Project and OneNote into a seamless productivity solution that provides quick return on investment and enables improved business results. Progent can help you to integrate Office or Microsoft 365 apps with one another and with additional key Microsoft technologies such as SharePoint, Exchange Server and SQL Server running locally or in the cloud. Progent can also help you to fix compatibility problems between different releases of Office and offers live online training to individual users and teams.
24-Hour VMware Workspace ONE Endpoint Management Network Consulting Firms