PC Desktop and Mobile Consulting and Support Services
Overview of Progent's PC Desktop and Mobile Consulting and Support
Additional Topics of Interest
Microsoft Exchange Server 2016 Upgrade Network Engineer
Exchange 2016 Upgrade Planning Integration Support
Progent can assist your business in any and all phases of your upgrade to Microsoft Exchange 2016 including designing HA architecture for a local, Microsoft cloud connected or hybrid deployment; licensing requirements for Exchange Server and Windows Server 2012 R2+; moving mailboxes; Windows Hyper-V design; determining storage capacity required for your virtual machines, mailbox databases and log files; configuring hardware load balancing (HLB) for fault-tolerant client access services; designing, building and validating Exchange Servers and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint; updating the firewall; resolving SSL issues; providing client remediation with Office 2010 or greater or Microsoft 365; and configuring Outlook on the web (formerly Outlook Web App).
Office Entourage for Mac Training
Mac Office PowerPoint Classes
Progent can provide one-on-one training designed for individuals who wish to broaden their knowledge of the Apple macOS and OS X operating system, Apple Mac computers, or Mac office applications including Microsoft Word, Excel, and Outlook for Mac. Progent also offers customized group or individual online training for Mac applications.
Exchange 2007 Edge Server Support and Integration
Immediate Exchange 2007 Information Technology Consulting
Progent's expert consultants can help you define and implement an efficient in-place Exchange Server 2007 migration strategy that minimizes network disruption, simplifies long-term service requirements, and makes your Exchange 2007 Server easy to administer. For complex multiple server or multi-site upgrades, Progent has the experience to finish your move rapidly and economically. Progent's Microsoft Exchange 2007 help, repair, and design services include assistance with the configuration of outside vendor enhancements of Exchange 2007 Server and the design of unified messaging implementations based on Microsoft Exchange 2007 Server.
Linux Remote Specialists
Solaris Online IT Consultants
Progent offers nationwide urgent technical support and troubleshooting services for companies who run Solaris networks or whose IT systems feature a mix of Solaris and Microsoft products. Online IT help provides optimum leverage for your IT budget by preserving client efficiency and limiting the time charged for computer analysis and repair. Sophisticated online support technology and skilled technicians and engineers combine to enable Progent to handle the majority of network problems without wasting time and money by going to your site. In most of cases your network problems can be remediated over the phone or via a mix of telephone support and online network analysis. Progent can put you in touch with Cisco CCIE infrastructure engineers and CISSP and ISSAP premier security professionals to help with the most challenging system problems.
Engineer Altaro VM Backup Cloud Management
Consulting Hornetsecurity Altaro VM Backup Local
Altaro VM Backup software from Hornetsecurity provides small and mid-size organizations a dependable and affordable platform for backing up and recovering Hyper-V and VMware-based VMs. Altaro VM Backup can be used for on-premises, offsite, multi-site, and cloud environments and also supports low-cost cloud backup to Microsoft Azure storage. Altaro VM Backup defends against ransomware via Immutable Cloud Storage. This produces tamper-proof backup data that cannot be erased or modified by any user including administrators. Progent is a certified Hornetsecurity/Altaro partner and can provide a broad range of online or on-premises consulting services to help you to plan, install, manage and troubleshoot a modern backup and disaster recovery system powered by Altaro VM Backup software. With ProSight Data Protection Services Altaro VM Backup, Progent offers a managed backup/recovery service based on Altaro VM Backup technology.
ransomware cryptoworm recovery Specialists
Engineer Phobos ransomware recovery
Progent's seasoned ransomware recovery experts can assist your business to reconstruct an IT network victimized by a ransomware virus such as Ryuk, WannaCry, Hermes, or Locky.
Systems Management Server Engineer
Systems Management Server 2003 Remote Troubleshooting
Progent's Microsoft certified experts offer small and mid-size companies world-class consulting support for Microsoft Systems Management Server 2003. SMS 2003 is Microsoft's standard tool for change and configuration management. SMS 2003, included in Microsoft System Center 200, enables companies to install important software rapidly and automatically to appropriate users, reduce product costs and stay compliant by understanding patterns of usage, improve Windows protection by increasing your knowledge of vulnerability and by delivering targeted patches, manage your external workforce through industry standards independent of connection or geography, and lower operational expenses by efficiently utilizing the management capabilities built into Windows. Progent's SMS engineers can show you how to use SMS effectively for automated software and application installation, security patch control, and asset monitoring management including software and hardware inventory.
Microsoft Skype for Business 2019 Consultants
Skype for Business Instant Messaging Consult
Progent's Microsoft-certified consultants offer online and onsite consulting services for organizations of all sizes to assess the costs/benefits of upgrading to Microsoft Skype for Business or Skype for Business Online from any release of Lync Server or Microsoft Office Communications Server. Progent can help your business to plan a local, cloud-based or hybrid deployment; integrate Skype for Business with Microsoft SQL Server,Exchange, SharePoint Server and Office or Microsoft 365; set up HA mechanisms; connect Skype for Business with your PSTN gateway; and interface with third-party communication platforms like Cisco UC and Cisco Video Interop Server (VIS). Progent's certified information security consultants can assist you design and validate a security environment for your Skype for Business deployment that meets regulatory requirements.
Support Extended Help Desk
Remote Support Virtual Support Desk
Progent offers several essential types of Help Desk support : Microsoft and Cisco Helpdesk Outsourcing Services, Virtual Help Desk Support, and Call Center Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of trained Microsoft professionals gives your customers instant access to a reliable support resource with extensive experience providing phone support and online repair for networks based on Microsoft products. Progent's focus is on giving the support Helpdesk a respected reputation as a solid contributor to company performance. Progent's goal is to resolve and not merely record problems.
SQL Server 2008 Upgrade Help
Consultant Services SQL Server Replication
Progent's certified SQL Server developers and database administrators offer remote consulting to help businesses of any size to build, manage, and troubleshoot applications based on the Microsoft SQL Server platform and .NET architecture. Progent's SQL Server consultants can provide help with any facet of application development in environments that range from small office databases to N-tier VLDB applications and enterprise-class data warehousing.
Network infrastructure patch management Consultant
Engineer Cisco switch patch management
Progent's managed services for software/firmware update management offer organizations of all sizes a versatile and affordable solution for evaluating, testing, scheduling, applying, and documenting software and firmware updates to your virtual and physical; servers, endpoints printers and scanners, infrastructure appliances like switches and wireless access points, and Internet-of-Things (IoT) devices such as sensors and health monitors.
Microsoft 365 Access Development Information Technology Consulting
Microsoft 365 Management Network Consulting
Progent can assist you to understand the many subscription plans offered with Microsoft 365, previously branded Office 365, and integrate your network with Microsoft 365 so you derive top business value. Progent offers expertise with multi-platform environments that include Windows, macOS, and Linux software. Progent can also assist you to build and maintain hybrid ecosystems that seamlessly integrate local and cloud products and services.
SCCM 2016 Troubleshooting Support Services
SCCM 2016 Primary Site Onsite Technical Support
Configuration Manager 2016 automates application and device deployment across multiple sites, streamlines compliance settings control, keeps track of network resources, guards against company data leakage, performs network health monitoring, allows secure end-user self service, and offers a common control mechanism for managing multi-operating system networks running on-prem, cloud, or hybrid deployment architectures. Progent's Microsoft-certified Configuration Manager 2016 consulting team and Azure cloud integration specialists can help businesses of any size with any facet of designing, installing, operating and repairing a System Center 2016 Configuration Manager deployment for local, cloud-based, or hybrid environments.
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Microsoft Certified Excel Sparklines IT Specialists
Networking Group Outlook 2016
Progent's certified Microsoft Office and Microsoft 365 consultants can help businesses to integrate Microsoft Office desktop and Microsoft 365 applications including Excel, Word, PowerPoint, Outlook, Microsoft Access, Visio and Publisher into a seamless productivity solution that provides quick return on investment and enables better business outcomes. Progent can assist you to interface Office or Microsoft 365 applications with one another and with other core Microsoft platforms such as SharePoint, Exchange Server and Microsoft SQL Server deployed locally or in the cloud. Progent can also assist you to resolve compatibility problems between different releases of Microsoft Office desktop and offers customized online instruction to individual users and teams.
Conti ransomware hot line Consult
ransomware data recovery Professional
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery consultant who can help you to halt the spread of an ongoing ransomware attack. Call 800-462-8800
Top Ranked Mac Lion Networking Online Troubleshooting
macOS Lion Networking Professionals
Progent's Apple Mac networking consultants can assist you with a wide range of network foundation areas such as network architecture, remote and mobile connectivity, internetwork compatibility, security, and new technologies such as VoIP and high-speed wireless networking. For company networks built exclusively on Mac OS X or for systems that use a combination of Mac, Linux and Windows powered servers and desktops, Progent has the knowledge and depth to handle the challenge of designing, configuring, and maintaining a system architecture that is robust, safe, productive and supportive of your business goals. Progent can help you configure Apple's Xserve enterprise servers, Apple's Xserve RAID non-stop storage products, and Apple's Xsan SAN solution. Progent can also provide certified professionals to help you with Cisco routers and switches.
Windows Server 2022 Azure Arc On-site Technical Support
Windows Server 2022 Hybrid Configuration Remote Consulting
Progent's Microsoft Gold-certified Windows Server 2022 experts can assist your organization to plan and implement an efficient migration to Windows Server 2022 using an on-premises network architecture or a hybrid deployment model that combines cloud-hosted Windows Server Online with a datacenter-based installation of Windows Server 2022.
After Hours ProSight Infrastructure Monitoring Remote Support
Technical Support Services Network Services Monitoring
Progent's ProSight WAN Watch is a network infrastructure management service that makes it simple and inexpensive for small and mid-sized businesses to diagram, monitor, optimize and debug their networking hardware like switches, firewalls, and wireless controllers as well as servers, printers, endpoints and other networked devices. Incorporating state-of-the-art RMM technology, ProSight WAN Watch makes sure that network diagrams are always current, copies and displays the configuration of almost all devices connected to your network, tracks performance, and generates alerts when potential issues are discovered. By automating complex management activities, ProSight WAN Watch can knock hours off ordinary tasks such as making network diagrams, reconfiguring your network, locating devices that require important updates, or isolating performance bottlenecks.
Comprehensive Event Management Network Consulting
Largest Microsoft Operations Manager Information Technology Consulting
Progent's Microsoft-certified consulting experts have more than 10 years of background planning, deploying, optimizing and fixing SCOM environments and can provide organizations of all sizes advanced online or on-premises consulting support for Microsoft SCOM 2012. Progent can help you to design a topology for System Center 2012 Operations Manager servers that delivers the responsiveness and resilience needed to watch over your IT resources effectively, whether your infrastructure are onsite, cloud-based, or a hybrid environment. Progent can also assist you to install and customize Microsoft SCOM 2012 management packs according to leading practices for monitoring network infrastructure as well as Microsoft and 3rd-party apps and services. In addition, Progent can provide fast online or onsite troubleshooting to help you to remediate serious issues detected by SCOM 2012.
Email Block Lists Professional
Consultant Services ProSight Email Guard Spam Filtering Services
Progent's ProSight Email Guard solution uses the technology of top data security companies to provide web-based control and world-class security for your inbound and outbound email. The powerful architecture of Progent's Email Guard managed service combines cloud-based filtering with an on-premises gateway appliance to provide complete protection against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-based malware. ProSight Email Guard's cloud filter serves as a first line of defense and blocks the vast majority of threats from reaching your network firewall. This decreases your vulnerability to external attacks and saves network bandwidth and storage. ProSight Email Guard's on-premises security gateway appliance provides a deeper layer of inspection for inbound email. For outbound email, the onsite security gateway offers AV and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The local security gateway can also assist Microsoft Exchange Server to track and safeguard internal email that stays within your security perimeter.
IT Consultants Cisco ASA firewall VPN
Adaptive Security Device Manager Integration Support
Progent's experienced Cisco IT security consulting professionals offer high-level PIX Firewall and ASA Firewall consulting services including architecture, integration, and management of Cisco firewall and Cisco security technology. The PIX and ASA Series of Cisco firewalls delivers robust user and application policy enforcement, sophisticated attack defense, and secure access services. Ranging from compact, plug-and-play desktop appliances for small and home offices to modular enterprise-level products, Cisco PIX and ASA Firewalls provide a high level of protection, high throughput, and high reliability for network environments of any size. PIX Firewalls and ASA Firewalls are based on a hardened, purpose-built platform, eliminating possible OS-specific security holes.
Fortinet 40 Series Firewalls Technical Consultant
Fortinet 6000 Series Firewalls Computer Consultants
Fortinet next-generation firewalls are industry leaders in delivering top performance for encrypted data inspection. Progent's Fortinet FortiGate firewall consultants can assist your business to deploy your Fortinet FortiGate firewalls to safeguard your IT assets at the enterprise edge, within the data center core, at branch locations, and in the cloud.
Cisco Management Small Business Networking
Cisco Firewall Computer Outsourcing Consultants
Progent can assist you to deploy Cisco's infrastructure technology to build a robust foundation for your onsite, private cloud, or hybrid data center and improve operations in vital areas including hardware consolidation, security and compliance, versatility, availability, and recoverability.
Windows Server 2016 Scale Out Clusters Computer Consultant
Windows Server 2016 Information Assurance Support and Integration
Progent's Windows Server 2016 disaster recovery/business continuity consultants can help your organization to design a disaster recovery solution built around Microsoft's most advanced Failover Clustering tools such as Cluster OS Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for zero-data-loss Recovery Point Objective (RPO), Storage Spaces Direct for high-performance network-attached storage using commodity equipment, VM Load Balancing for enhancing the speed and resilience of Failover Clusters while minimizing capital investment and management overhead, and Cloud Witness for fast, affordable creation of a failover cluster quorum arbitration point.
Cybersecurity Penetration Testing Security Contractors
Top Rated Cybersecurity Penetration Testing Consultant
Stealth penetration checking is a key part of any overall network security plan. Progent's security experts can perform thorough intrusion checks without the knowledge of your company's in-house IT staff. Unannounced penetration checking uncovers whether current security monitoring systems such as intrusion incident warnings and event history analysis are properly configured and consistently monitored. Progent can implement continuous automatic penetration testing to map your internal/external attack surface and to identify ways that vulnerabilities, improper configurations, compromised credentials, missing patches, and ill-advised product defaults can be chained together by hackers into the multi-front attacks typical of modern strains of ransomware.
Remote Technical Support System Center 2016 Virtual Machine Manager
System Center 2016 Cloud Integration Configuration
Small to middle size companies can now get all the benefits of Operations Manager 2007 and in addition have quick access to Progent's Microsoft Certified IT support professionals. With Progent's economically priced IT service programs, small businesses can select a simple Microsoft System Center Operations Manager 2007-based co-sourcing service program with server monitoring, reporting, Help Desk and remote troubleshooting or a comprehensive 24x7 outsourcing solution. Progent offers expertise in System Center Operations Manager 2007 to provide small business information systems world-class availability, security, and productivity.
Remote Consulting Offsite Workers Data Protection
At Home Workforce Data Protection Support and Setup
Progent can help small and mid-size organization to plan, configure, verify and maintain backup/restore solutions for teleworkers.
24x7 64-bit Computing Technology Professional
64-bit Upgrade On-site Technical Support
Progent's Microsoft-certified consultants can assist you to enhance your desktops from 32 bits to 64 bits. Progent can assist you to understand the costs and benefits of moving to 64-bit PC desktop processing, plan an affordable upgrade strategy that minimizes business disruptions, and deliver inexpensive, professional remote support to aid you to install 64-bit PC desktop operating systems and application software on your existing computers.
ProSight Reporting Infrastructure Management Outsourcing
ProSight Reporting Remote Infrastructure Management Specialist
ProSight Reporting is a growing line of real-time reporting plug-ins created to integrate with the top ticketing and remote network monitoring applications such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Snatch ransomware recovery Services
24/7 Locky ransomware recovery Professional
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery consultant who can assist you to contain the progress of an ongoing ransomware breach. Call 800-462-8800
Part-Time CIO Computer Engineer
Remote CIO Integration
Progent offers the temporary assistance of a seasoned Chief Information Officer to offer strategic direction to help you select and maintain network solutions appropriate for your present needs and that can be a solid foundation for your future growth. Progent's part-time or temporary CIO services provide financial leverage to organizations who want to maximize the benefits from their network investment but who are unable or unwilling to take on one more executive-level position to their head count. Because Progent is vendor-neutral, with a sizable team of engineers certified to maintain all leading OS platforms and networking technologies plus a wide selection and business applications, Progent is in an ideal position to provide unbiased recommendations as well as advanced technical help for building and maintaining IT systems that fit the particular needs of your business.
SQL Server 2012 Performance Tuning Professional
After Hours SQL Server 2012 Reporting Services Online Technical Support
Progent offers the support of certified engineers and seasoned software developers, database administrators, project managers, network infrastructure engineers, business continuity planning specialists, and security professionals to assist you to evaluate the potential advantages of SQL Server 2012 for your organization, set up pilot environments at your datacenter or at Progent's lab, plan and carry out an efficient transition to SQL Server 2012 from previous releases of SQL Server or from legacy database platforms, and configure a cost-effective and secure IT infrastructure that lets you realize the full business benefit of SQL Server 2012.
Windows, UNIX, Solaris Remote Support
Windows and UNIX Services
If your company is developing UNIX-based applications on a network that includes Microsoft Windows-based servers, desktops, and office applications, Progent offers comprehensive information technology outsourcing that allows you to focus on your area of strategic expertise without the continual distraction of managing your business network. By using automated network monitoring and by providing online and in-person assistance as your business needs it, Progent offers an economical way for supporting an information network that provides excellent reliability, protection, and efficiency. Progent's developer assistance services include comprehensive network support outsourcing, virtual infrastructure, remote and in-person support and repair, network monitoring services, and Contact Center support.
Cisco Help Desk Consulting Services
Best Help Desk Software Selection and Deployment Technology Consulting Services
The Helpdesk service delivery model adopted by Progent's Technical Response Center offers small and midsize organizations an dependable option to dependence on independent service individuals by offering broad technical knowledge accessible to numerous support groups, optional round-the-clock availability of urgent help, fast escalation to world-class experts for handling the most intractable problems, support consistency and dependability, quick follow through enforced by seasoned IT service administrators, a selection of convenient techniques for initiating support tasks, and excellent progress visibility enabled by ticket tracking and accessible through a web-based portal.
Meraki Cloud Management Support and Integration
Consultant Meraki MR52 Access Point
Progent's Cisco-certified Wi-Fi networking experts can provide online and onsite consulting and support services to help your organization to plan, install, administer, tune, and repair wireless networks that utilize Cisco's Meraki APs. Progent's experts can also assist you to design and implement hybrid networks that combine local and cloud-based resources and that provide seamless connectivity, advanced protection, unified management, and consistent performance for all your mobile and desktop endpoints.
Internal Cybersecurity Inventory Consulting
Specialist Wireless Security Inventory
Progent provides small organizations a pair of ultra-affordable security inventory packages that include, at a set price, remotely managed inventory scans of your network security profile which are evaluated by expert information security engineers who interpret the data collected by the scan, deliver unbiased summaries of your current security vulnerability, and offer recommendations for enhancements. Progent offers two non-overlapping security evaluation scanning packages for external and internal scanning that are priced to meet the budgets of small businesses while delivering enterprise-quality assessments of your IT network's exposure to attack.
Cisco Technical Support Services Meraki MR66 Access Point
24x7 Meraki MR84 Access Point Consultant
Progent's Meraki wireless AP consultants offer remote and on-premises support services to help businesses of all sizes to plan, deploy, maintain, upgrade or repair Wi-Fi systems that utilize Cisco Meraki wireless access points. Progent can assist your business to set up and support Meraki-based Wi-Fi networks for environments that range from a telecommuter's home or a remote office all the way to a campus or a multi-site enterprise. Progent can also help you to configure additional Cisco products including Catalyst and Nexus switches, ASR routers and firewalls to build a seamless ecosystem that delivers identical connectivity, responsiveness, security, ease of management and uptime for wired and wireless users regardless of their location or computing device.
Engineer SharePoint Server 2019
24x7 Windows SharePoint Services Consultant Services
Progent's Microsoft-certified consultants offer small and midsize businesses computer consulting, maintenance, and repair services for Microsoft SPS 2003. Microsoft Office SharePoint Portal Server is an enterprise portal platform for intelligently connecting people, teams and information. SharePoint Portal Server provides a common spot for your workers or customers to connect to, manage, share and manipulate useful data, documents, and applications and to communicate with other people. It allows quicker and more intelligent decisions, more effective sharing across groups and more streamlined business processes. The main objective of SharePoint Server is to bring together, in a productive way, all of the diverse sources of knowledge accessible within and without an organization. Windows SharePoint Services connect employees, customers, workgroups and projects with the data they've created in a manner that makes data easy to locate, retrieve and apply.
Egregor ransomware recovery Professionals
Conti ransomware recovery Specialists
Progent's ransomware consultants can assist your business to evaluate your ransomware defenses, monitor and protect your IT environment, assist with negotiating a settlement with a hacker, and restore an information system damaged by a ransomware variant like Ryuk, Maze, Sodinokibi, DopplePaymer, Snatch or Egregor.
Computer Specialist Cisco Access Point
24-7 Cisco Firewall Computer Consulting Firms
Progent can provide rapid remote support from Cisco-certified CCIE networking experts. Progent's CCIE experts can link to your network using advanced remote support utilities to deliver quick and economical analysis and repair of urgent network problems.
Sun Solaris IT Consultants
24x7 Solaris Consultancy
Progent's Sun Solaris platform consulting experts offer small companies and developers support for managing and maintaining Solaris systems that operate with Microsoft-powered technology. Progent can give your organization access to Sun Solaris consultants, support professionals premier by Microsoft and Cisco, and security specialists with CISSP credentials. This wide array of experience offers you an easy single consulting firm to show you how to create and manage a protected and robust cross-platform network and communications infrastructure that supports Solaris and Microsoft interoperability by integrating Windows with major versions of UNIX such as Apple Mac OS X, Solaris, AIX UNIX from IBM, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO, and Silicon Graphics IRIX or leading Linux platforms such as RedHat Linux, SUSE, CentOS Linux, Ubuntu Linux, PCLOS, fedora, Gentoo Linux, Mandrake, Debian GNU/Linux, and Slackware.
MySQL Community Edition Training
MySQL migration Engineer
Progent can provide cost-effective online access to an Oracle-certified MySQL administrator or software developer and can help businesses of all sizes to integrate and maintain MySQL within a robust IT environment that provides high levels of performance, expandability, and protection. Progent also has experience helping companies port applications from Oracle to MySQL.
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