Progent can help you in any and all phases of your upgrade to Microsoft Exchange Server 2016 including planning HA architecture for a local, Microsoft cloud connected or hybrid deployment; server and CAL licensing requirements for Exchange and Windows Server 2012 R2; migrating mailboxes; Windows Hyper-V strategy; determining storage requirements for your VMs, mailbox databases and log files; configuring hardware load balancing for high-availability CAS services; planning, configuring and testing Exchange and Windows Servers and DAG groups; integration with SharePoint; preparing your firewall; creating SSL certs; performing client integration with Office desktop or Microsoft Office 365; and setting up Outlook on the web (formerly Outlook Web App).
Progent offers expert support for each phase of your Exchange Server 2010 upgrade including end-to-end project management, site readiness preparation, project design and documentation, specification of all new software licenses and hardware needed, suggested sourcing, pilot testing at customer site or at Progent's test facility, managing transitional coexistence of Microsoft Exchange 2010 and Exchange Server 2003 or 2007, deployment of the solution, decommissioning the previous system, and training for client's support staff and end users.
Progent's certified security staff can show you how to secure your Mac network through professional services such as performing security tests, clean up after virus and worm penetrations, setting up firewalls, implementing safe off-site and mobile access, installing monitoring software for defense against viruses, spam, and directory harvest attacks, and developing a comprehensive security plan appropriate for the specific goals of your business information system.
Progent is seeking to find full-time, results-oriented Microsoft accredited consultants with MCSE credentials; Cisco accredited network consultants with Cisco CCDP or CCIE credentials; security professionals who have CISSP or CISM or equivalent security certification; and advanced system architecture consultants with experience in mobile access, wireless networking, high uptime, workplace recovery, data preservation, and virtual servers. Progent also is hiring employees who can join our team of desktop support technicians and off-site support experts. Also, Progent is seeking experienced managers who can operate productively in Progent's high-growth, virtual office culture.
Progent delivered a wireless integration environment that allowed a school to increase productivity and avoid the recurring expense of a dedicated wireline connection. Progent recommended a Proxim Tsunami high-speed wireless bridge. The low-cost building-to-building Proxim bridge is intended for connecting separate sites up to 2.5 miles apart and can extend to even greater distances. This wireless alternative offered better bandwidth and dependability than simply amplifying the 802.11b wireless network, and since it utilizes the 5.8Ghz spectrum it offered protection against outside interference.
Progent can assist businesses of any size to move all or part of their network infrastructure to the Microsoft Azure cloud. This can simplify IT administration and reduce equipment investments. Microsoft Azure offers a comprehensive library of public cloud services and Progent can assist you to evaluate the advantages and limitations of different cloud computing architectures you can use with Azure. Progent can show you how to manage cloud-resident or hybrid cloud and local apps and network infrastructure and make sure that you avoid the common errors small organizations make when moving to the cloud. Progent can show you how to configure VMs on Azure Virtual Machines, utilize VHD storage with Azure Storage, manage authentication with Azure Active Directory, and create backup-and-recovery mechanisms with Azure Backup. Progent can also show you how to configure perimeter firewalls and IPsec VPN connections and also to manage Apple iOS devices and Android handhelds.
Progent's certified engineers offers offsite and on-premises consulting services to help your company to manage, support, and repair PCs powered by Microsoft Windows 7 and can also provide assistance with migrating to Windows 8.1 or Windows 10 from Windows 7. Progent can provide support for change management, security and compliance, disaster recovery, remote connectivity, smartphone and tablet integration, Wi-Fi configuration, and 24x7 system monitoring.
Progent can show you how to design, configure, manage, and repair a viable Wireless LAN infrastructure, select sensible hardware and software, and configure wireless access points, bridges, radio antennas, wireless controllers, and other wireless products. Progent can also help you build a thorough wireless network security plan that is well aligned with the security strategy for your overall business network.
Microsoft Windows Server 2012 R2 Hyper-V improves server virtualization in key areas including multitenancy, agile network infrastructure, cloud readiness, expandability and throughput, and fault tolerance. Progent's Microsoft-certified consultants can assist your business to take advantage of Hyper-V to deploy and manage virtual servers to reduce network expenses and improve availability.
For custom application creation, Progent can provide programming experts to produce business software in areas such as commercial transaction webs, web site design, Microsoft Dynamics products including Microsoft Dynamics GP, and custom management reports produced by Crystal Reports, Access Report, or FRx Reports. Progentís experts can use Internet Information Services to create company-specific eCommerce solutions powered by Microsoft ASP.NET. Also, Progent offers experts in a wide range of custom software development environments including SQL Server and Delphi. For custom e-Commerce programming, Progent also can provide specialists in custom Microsoft Access, custom Visual Basic, custom Excel, and any other specialized programming powered by any Microsoft development platform.
Microsoft ISA 2006 is a multi-functional edge gateway that offers a powerful application layer firewall, virtual private network (VPN), proxy, and Web caching platform for safeguarding the Internet-facing applications of any organization against a broad range of attacks. Progent's certified Internet Security and Acceleration Server consultants can show you how to design, rationalize, test, implement, configure and manage the any version of ISA Server on your information system.
For corporations with branches in California or any region served by Progent's engineers, Progent's Microsoft-Certified network consulting experts and authorized Cisco system specialists offer a range of IT consulting services such as project planning, SOX compliance, site relocations, enterprise security, network design, on-site or phone-based emergency support, and troubleshooting for data center hosting environments. A Progent network architect can help you plan a multi-site network that makes efficient use of co-location services and Internet hosting sites. Progentís Microsoft Premier engineers can help large corporations design, integrate and support major rollouts of the latest versions of Microsoft technology such as Active Directory, Microsoft Exchange Server, SharePoint Server, SQL Server, and Enterprise Windows. Progentís CCIE and CCNP experts can assist you to deploy Cisco products for connectivity solutions that incorporate simple, high-speed, integrated, and remote networking.
The service background of Progent's certified Windows Server consulting team, with an average of over 10 years of support in Microsoft technology, ensures you success in selecting the version and set up of Windows 2003 Server that aligns most closely with your company's goals. Progent can also assist you with designing, deploying, managing and supporting powerful information technology applications powered by Microsoft Windows Server 2003, and can streamline your upgrade from Windows 2000 or Microsoft Windows NT.
Progent's ProSight Email Guard uses the technology of top data security vendors to provide web-based management and comprehensive security for your inbound and outbound email. The powerful architecture of Progent's Email Guard combines cloud-based filtering with a local gateway device to provide complete defense against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-borne threats. The Cloud Protection Layer acts as a preliminary barricade and blocks most threats from making it to your network firewall. This decreases your exposure to inbound threats and conserves system bandwidth and storage. ProSight Email Guard's onsite gateway appliance adds a further level of inspection for inbound email. For outbound email, the on-premises gateway offers AV and anti-spam protection, DLP, and encryption. The onsite gateway can also assist Microsoft Exchange Server to monitor and safeguard internal email that originates and ends within your security perimeter.
Small to mid-sized companies can now get all the advantages of Microsoft System Center Operations Manager and also have quick access to Progentís Microsoft Certified IT consulting professionals. With Progent's affordably priced network service packages, small businesses can select a simple Operations Manager-based co-sourcing package with network monitoring, reporting, Help Desk and remote service or a comprehensive round-the-clock outsourcing package. Progent supports Microsoft System Center Operations Manager to offer small business information systems enterprise-class reliability, protection, and performance.
Progent's management team includes seasoned veterans with decades of experience providing network consulting services, technical support, and long-term information system planning to organizations ranging from startups to Fortune 500 companies. Great support calls for great personnel, and Progent is proud to have put together a management staff that can provide customers with the best service value in the industry.
Progent can help organizations of any size to adhere to leading practices to set up SCVMM 2012 hosts, networking, storage systems, and library resources; design, integrate, and manage private clouds, VMs, and VMM services in SCVMM 2012; and combine SCVMM with SCOM 2012 for enterprise-class monitoring and reporting. Progent can assist your company to move from a legacy edition of System Center Virtual Machine Manager or from another virtualization management platform, and Progent can assist you to optimize and troubleshoot your current SCVMM 2012 environment so you realize the highest possible business value.
Progent's Microsoft Premier professionals can provide world-class consulting for major implementations of Microsoft Exchange Server. Progent's experts can help you prepare for multi-site Exchange installations or updates and can supply local technicians to help enterprises with installations of Exchange Server 2007 in the or any region covered by Progent's engineers.
Dynamics GP/Great Plains allows you to expand and manage your business better by delivering deep availability of strategic information and a rapid return on investment. Microsoft Dynamics GP/Great Plains confers major productivity benefits including its ability to extend the reach of your organization, manage your accounting, automate financial operations, unify procedures throughout your business, improve inventory control, enhance order accuracy, expand revenue and shorten lead-time, and increase cash flow. Progent can help you configure and manage a reliable, safe server and communications foundation to support Great Plains, and can provide expert Microsoft Dynamics GP/Great Plains support professionals to make sure you reap all the benefits of your Microsoft Dynamics GP software.
Microsoft Office 365 Exchange Online lets you use cloud-resident virtual machines, mailboxes and other Exchange components to lower hardware expense and management overhead. You can deploy Office 365 Exchange Online to run all your Exchange mailboxes, or you can set up a hybrid architecture that combines on-premises and cloud-hosted mailboxes. Progent's Microsoft-certified consulting experts offer affordable remote technical support to assist your organizations to assess the potential advantages of Office 365 Exchange Online, design a network topology that makes sense for your functional requirements and IT budget, carry out a non-disruptive migration from your current Exchange organization to one that incorporates Office 365 Exchange Online, train your management team and end users, and deliver as-needed consulting and technical support.
For desktop virtualization, Progent can provide the expertise of a Citrix XenDesktop expert who can assist you to plan a XenDesktop environment that improves the strategic value of your information system; configure XenDesktop software with your physical and virtual servers, user devices, and printers; upgrade your existing desktop virtualization software to the latest versions of XenDesktop; and deliver advanced remote troubleshooting. Progent can also train your IT staff to adhere to best practices to manage XenDesktop effectively.
Progent can help your business to design a migration to Microsoft Teams from Skype for Business and configure, administer, and troubleshoot a cloud-based or hybrid implementation of Teams. Progent can help you to connect Teams with Office/Microsoft 365 apps, Exchange, SharePoint Online, and your phone infrastructure.
Progent can assist you to understand the wealth of subscription options available with Office 365 and integrate your network with Office 365 in a way that delivers maximum business value. Progent offers expertise with cross-vendor networks that incorporate Windows, macOS or OS X, and Linux software. Progent can also assist your business to create and maintain hybrid networks that transparently integrate on-premises and cloud-based resources.
Progent's ProSight Email Guard uses the services and infrastructure of leading information security companies to deliver web-based control and world-class protection for all your email traffic. The hybrid architecture of Progent's Email Guard managed service combines a Cloud Protection Layer with an on-premises security gateway device to offer complete protection against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-borne threats. The Cloud Protection Layer acts as a first line of defense and blocks the vast majority of threats from reaching your network firewall. This reduces your exposure to external threats and saves network bandwidth and storage. ProSight Email Guard's onsite gateway device provides a further layer of analysis for incoming email. For outgoing email, the on-premises gateway offers AV and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The on-premises gateway can also help Microsoft Exchange Server to track and protect internal email that originates and ends within your security perimeter.
Progent's Palo Alto Networks firewall experts can show you how to select, configure, and manage Palo Alto Networks firewall appliances to create a modern cybersecurity solution that extends across your on-premises and cloud resources and guards any user anywhere with any device.
Progent can provide affordable remote support to help companies of any size to integrate Amazon Web Services (AWS) cloud services including Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon S3, and Amazon Glacier. Progent can assist your IT team with every phase of Amazon AWS integration including requirements analysis, readiness assessment, system design and review, pilot testing, deployment, centralized administration, performance optimization, software license management, backup/restore mechanisms, and security and compliance.
Progent's Cisco-certified IP phone and video IP phone experts can assist your business to configure, maintain, and troubleshoot Cisco IP phones, video IP phones and wireless IP handsets. Progent offers expertise for all models of Cisco's IP phones from discontinued Voice over IP products to the latest media phones. Progent's consultants can also assist your organization to integrate your IP phones with Cisco Unified Communications Manager, previously known as CallManager, or with Unified Communications Manager Express to build a modern IP-PBX ecosystem for unified messaging and collaboration. Progent can also help you to install Cisco Unified CM applications that include Cisco Unified CM IM and Presence Service with Jabber support, Unity Express for voicemail management, Cisco Unified Mobility for Single Number Reach (SNR, and Cisco Unified Contact Center Enterprise for creating an advanced customer contact solution. Progent's consultants can provide expertise with any facet of Cisco IP Phone integration including reviewing dial plans, configuring SIP trunking, installing Cisco ISR routers with CUBE VoIP networking support, and designing UCS server clustering and Cisco SRST systems for survivability.
Progent is committed to knowledge transfer from Progent's support experts to customers. By educating customers to deal with problems that are within their scope, Progent can concentrate on providing hard-to-find services where Progent faces little competition. Small businesses who utilize familiar independent service providers or who maintain in-house IT personnel benefit when Progent passes on information about critical technology and tested processes to make their networks more robust, protected, and productive.
Progentís Co-managed Help Desk service makes it possible for your business to share the load for Help Desk services seamlessly between your IT team and Progent's large roster of certified desktop support technicians and subject matter experts. Progentís Co-managed Help Desk service is an advanced service desk solution built around the leading shared PSA platform for managing service requests, ticket lifecycle, responsibility, progress tracking, and metrics.
Progent's Standard Help Desk Services offer an end-to-end solution that handles all facets of remote Level 1 desktop technical support from service requests through ticketing, screen sharing, progress tracking, problem resolution, and reporting. Support services are offered at a significant discount from Progent's normal Level 1 desktop service rates, and Progent can provide the option of rapid on-demand escalation to subject matter experts to resolve complex issues.
Setup Consultancy Services Microsoft and Apple Mac Desktop
If your company is producing UNIX-based applications in an environment that includes Windows-based servers, desktops, and office productivity products, Progent offers comprehensive network support outsourcing that frees you to concentrate on your field of strategic know-how without the continual hassle of managing your business network. By using smart server monitoring and by delivering remote and on-site assistance when your company needs it, Progent represents an economical alternative for supporting an information network that provides excellent availability, security, and efficiency. Progent's developer support services feature comprehensive it outsourcing, virtual infrastructure, online and in-person support and troubleshooting, proactive network monitoring services, and Helpdesk services.
Microsoft Lync Server 2013, renamed Skype for Business, enables businesses of all sizes to create a manageable and secure communications ecosystem that permits a BYOD computing style with instant messaging (IM), real-time presence, audio/video and web meetings with app sharing, and both IP-based and PSTN telephony enabled for a wide range of desktop and handheld clients. Progent's certified Lync Server 2013 consultants and network integrators can assist your company to evaluate the business benefits of Lync Server 2013, create an in-house, cloud-based (via Lync Online) or hybrid topology suitable for your current and future goals, deploy Lync Server 2013 in a way that expedites your return on investment, and deliver custom webinar and onsite training to your management team and end users. Progent offers expertise in critical pieces of a Lync 2013 deployment including Windows Server, SQL Server Express and Exchange Server, and Progent can assist your organization to combine Lync Server 2013 with key Microsoft Office and Office 365 apps such as Outlook clients and PowerPoint.
Progent's Microsoft consultants can help your company to assess the value of Lync Server for your environment and can help you to design and carry out a deployment of Lync Server that centralizes the management of Instant Messaging and Presence and increases the productivity of your office staff, telecommuters, and smartphone users. Progent can also assist your company to perform a smooth upgrade to Microsoft Lync Server from Microsoft Office Communications Server or from Microsoft Live Communications Server, interface Microsoft Lync Server 2010 with Microsoft Exchange, SharePoint Server, and SQL Server, show you how you can run Microsoft Lync Server to improve the collaborative capabilities of MS Office programs, and offer webinar training and continuing technical support for Microsoft Lync Server and other Microsoft platforms.
Progent's Microsoft-certified engineers can provide affordable remote and onsite support to implement your migration to Microsoft Exchange Server 2010, produce extensive documentation of your upgraded messaging environment, train your IT team and end users to get them up to speed rapidly on Exchange 2010, and offer ongoing administrative services and engineering help. Progent's consultants can also help you migrate from Microsoft Exchange 2010 to Exchange 2013 or Exchange 2016.
Cisco's Catalyst Wi-Fi controllers simplify the management of wireless LANs by unifying the provisioning and control of wireless access points, optimizing wireless performance by limiting the effect of RF congestion, improving Wi-Fi availability with fast auto-failover, and hardening security by detecting threats and analyzing traffic content based on user class and location. Progent can help you to configure Cisco wireless LAN controller appliances to manage wireless LANs of any size. Progent can assist you to administer and debug your current Cisco Wi-Fi solution or implement a smooth upgrade to Cisco's modern wireless controller technology.
Progent's ProSight Email Guard solution uses the technology of top data security vendors to deliver centralized control and comprehensive security for all your inbound and outbound email. The powerful architecture of Progent's Email Guard integrates a Cloud Protection Layer with a local security gateway device to provide advanced protection against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-based threats. ProSight Email Guard's Cloud Protection Layer serves as a first line of defense and blocks the vast majority of unwanted email from reaching your network firewall. This decreases your vulnerability to inbound threats and saves network bandwidth and storage. ProSight Email Guard's onsite security gateway device adds a deeper layer of analysis for inbound email. For outgoing email, the local security gateway provides AV and anti-spam protection, policy-based Data Loss Prevention, and encryption. The onsite security gateway can also help Microsoft Exchange Server to track and protect internal email that originates and ends within your corporate firewall.
Progent provides customers access to engineers who have earned some of the computer industry's most prized credentials. Progent thinks that customers deserve to know that their computer support providers have formal testing as well as broad practical field experience so that Progent's customers can use Progent's support with trust. Often, vendor certifications like the CCIE confers priority for significantly better vendor help than is offered to non-certified consultants, allowing Progent to deliver clients a better class of IT support. In other cases, major credentials such as CISSP or ISSEP for network security can help enterprise customers to demonstrate compliance with regulatory demands by using the services of recognized industry experts.
If you are an information technology engineer with system support experience, teaming with Progent and helping our customers will expand your skills through collaboration with our staff of motivated, world-class consulting experts. Progent's concentration on offering network expertise and computer help to small and midsize companies will give you the chance to consult in depth with business leaders and add tangibly to the growth of dynamic companies. Also, Progent's virtual office environment provides the most advanced technology for off-site service and wireless access to help you to deliver speedy solutions when you take on mission-critical issues.
For smaller businesses, computer security and regulatory compliance can be excessively complex to master but too risky to overlook. The largest biggest institutions have been breached, and the top cloud services have on occasion been knocked out. It looks like there's nowhere to hide. Progent has made it affordable for small and midsize businesses to carry out critical IT security projects effectively by offering the benefit of billable time to the closest minute without any minimum billing for remote support. You have the help of a seasoned information expert to deliver just the knowledge you need when you need it. Progentís CISA, CISM, GIAC, CISSP and ISSAP premier consultants can help you with any aspect of system security including vulnerability audits, malware defense and recovery, spam and email content filtering, email data leak protection, compliance reporting, and designing a complete security strategy.
Progent offers three essential types of Help Desk services including Microsoft Helpdesk Outsourcing Services, Virtual Helpdesk Services, and Call Center Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of authorized Microsoft and Cisco experts offers your customers convenient access to a reliable technical group with years of experience providing phone support and online troubleshooting for IT systems based on Microsoft products. Progent's concentration is on earning the support Help Desk a respected image as a key contributor to business productivity. Progent's target is to fix and not merely record problems.
Microsoft Certified Expert Tech Support For Small Business Desktop
Progent's managed services for software/firmware update management offer organizations of any size a versatile and cost-effective alternative for assessing, testing, scheduling, implementing, and tracking updates to your virtual and physical; servers, endpoint devices scanners, network appliances such as routers and wireless APs, and IoT devices like sensors and health monitors.
Progent can help organizations of any size to adhere to leading practices to configure SCVMM 2012 hosts and host groups, fabric, storage systems, and libraries; design, integrate, and administer private clouds, virtual machines, and services in SCVMM 2012; and integrate SCVMM with System Center 2012 Operations Manager for enterprise-class monitoring and reporting. Progent can help you to upgrade from an older version of System Center Virtual Machine Manager or from a third-party management system, and Progent can show you how you to enhance and troubleshoot your existing SCVMM 2012 ecosystem to make sure you realize the highest possible business value.
Progent offers national urgent technical support and consulting services for companies who operate UNIX, Linux, or Solaris environments or whose information systems feature a combination of UNIX and Microsoft Windows products. Remote IT help offers optimum leverage for your information technology budget by preserving user efficiency and shortening the time charged for network analysis and repair. Sophisticated online support tools and experienced technicians and engineers allow Progent to solve most IT issues without squandering time and money by traveling to your site. In the vast majority of cases your network issues can be dealt with over the phone or via a combination of telephone help and online network analysis. Progent can put you in touch with Cisco certified CCIE infrastructure engineers and CISSP premier security professionals to assist with the most difficult network problems.
For advanced project management assistance, Progent offers the services of senior information technology professionals with years of experience in IT management, application development, and business process design for organizations from Big 4 firms to dot-com startups to government agencies. These high-level IT managers offer project management skills to help enterprise clients follow best practices to ensure that strategic projects are completed on schedule and on budget.
Progentís staff of Microsoft and Cisco Certified consultants average longer than a decade of real-world professional background, in the trenches of IT service, performing a wide range of technical projects for an extensive array of businesses. Each Progent support professional shares a proven collection of personal best practices which are combined into company-wide best practices training that Progent instills in its support staff. This ensures that you get not just world-class IT skills, but also a consultant with proven approaches for using technical knowledge to fix actual IT problems rapidly.
Cisco offers a full product line of routers including routers designed to provide the protection, bandwidth, and reliability required by organizations from small businesses to global enterprises and service providers. Cisco routers feature support for redundancy, transparent failthrough, and backup power for improved fault tolerance and system uptime. Progent can help you select and configure Cisco routers to establish a solid foundation for your network and to make it easy to expand as you add new users, open new offices, install new services, open your network to clients and partners, and manage an increasingly mobile workforce. Progent offers help with a variety of routers powered by Cisco's IOS operating system, such as the Cisco 800 series of small office routers, Cisco 1800 and 2800 Integrated Services Routers, Cisco 1900 and 4000 G2 Integrated Services Routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for wide area network edge environments, Cisco CRS Carrier Routing System for core Networks, plus legacy 1700 and 2600 Series Routers.
Progentís expert software programmers, relational database designers, and project management consultants can assist large businesses to complete development programs for Windows, Linux, or Web applications. Progent's co-sourcing services include fast access to seasoned project managers for high-level planning and project co-ordination or Progent can help clients fill in expertise gaps by providing database designers and programmers skilled in building RDBMS applications based on SQL Server, Oracle, or MySQL. Progent's SharePoint consultants can help clients to incorporate SharePoint with additional applications such as Microsoft SQL and Excel to build data-driven intranets and web portals. Progent also can provide expertise with multiple web development technologies and can assist businesses to build, expand, troubleshoot, or migrate web applications to take advantage of the latest advances in web technology.
Progent's Citrix-certified engineers can assist you to evaluate the business advantages of XenServer and additional Citrix platforms, and can help your IT organization to plan, test, execute, troubleshoot, and maintain a XenServer installation. Progent can in addition assess your current Citrix technology environment and help you to enhance resource utilization, responsiveness, protection, availability, and recoverability.
Infor CloudSuite Industrial, previously branded SyteLine, is an ERP platform that incorporates over a quarter century of background helping manufacturing and service companies to simplify supply chains and streamline key business processes to bring products to market fast and meet customer schedules dependably. Progent offers the skills of an ERP specialist with over 20 years of background working with the Infor CloudSuite Industrial/SyteLine platform. Progent offers online or onsite services that spans from as-needed guidance to comprehensive solution planning and project management. Sample consulting services offered by Progent for Infor CloudSuite Industrial include implementation, migration, process improvement, customization, Configure/Price/ Quote, web site integration, debugging, data conversion, Excel and SQL integration, training, and DBA services.
Progent offers special security service bundles designed to deliver larger corporations an impartial and thorough network security audit from a team of certified security consultants. All Progent's security assessment bundles feature a suite of procedures including automated scans from within and from beyond your network firewall, professional analysis of scan results by certified security engineers, production of a paper documenting the results, plus an interactive concise executive summary and an extensive live outbrief for in-house IT administrators.
MS Office Communications Server delivers Instant Messaging and presence in an extensible, world-class package offering enhanced protection, transparent integration with popular Microsoft software, an expandable, industry-standard development environment, and support for regulatory requirements such as HIPAA, Sarbanes-Oxley, and Gramm-Leach-Bliley. Communications Server offers cost savings and elevated operational efficiencies, increased worker productivity, and stronger IP protection. MS Communications Server 2007 has been superseded by Lync, which itself has been revamped and renamed Skype for Business. Progent's certified IM and Presence consultants can provide remote and onsite configuration support and troubleshooting help for your Office Communications Server environment and can assist you to evaluate the advantages of upgrading to Microsoft's Skype for Business. Progent can also help you to plan and implement an efficient upgrade that will add significant strategic value to your IT system
Progent offers fast remote access to Cisco CCIE networking consultants. Progent's CCIE experts can connect to your network using powerful remote diagnostic tools to provide quick and affordable troubleshooting and repair of urgent network infrastructure issues.
Progent's Test and Training Lab located at the QTS Colocation Center is available for piloting line-of-business applications, creating efficient system upgrade procedures, evaluating and optimizing performance, designing or verifying business continuity solutions, resolving compatibility issues, and building training environments for the latest technologies. For Progent clients who lack sufficient in-house resources to configure proper pilot systems, the lab reduces capital outlay and technical risk while keeping critical IT projects on schedule.
Email Guard by Postini offers continually updated spam and virus blocking, data filtering, and protection from email-based directory harvesting and denial of service attacks. Progent is a Postini partner and service firm. If your company is too small to qualify for a regular Postini license, you can still get access to Postiniís Perimeter Manager technology via Progentís E-Mail Guard spam filtering and antivirus aggregation program. Progentís expert e-mail protection professionals can help you develop an email defense strategy that includes anti-spam and anti-virus technologies and policies.
Configuration Manager 2016 automates software provisioning across multiple sites, centralizes security and compliance settings control, inventories network resources, guards against company data leakage, provides health reporting, enables safe end-user self service, and offers a single point of control for administering multi-OS ecosystems running on-prem, cloud-centric, or hybrid deployment architectures. Progent's Microsoft-certified Configuration Manager 2016 consulting team and Microsoft Azure cloud integration experts can help your organization with any facet of designing, installing, using and repairing a SCCM 2016 solution for on-premises, cloud, or hybrid environments.
Progent's disaster recovery support and business continuity professionals can help you create a disaster recovery plan in case of an IT system catastrophe. Progent can help you define a comprehensive disaster recovery plan that includes periodic disaster recovery assessments and drills. Progent's Microsoft and Cisco-authorized engineers can also help you build an affordable, fault-tolerant system architecture that addresses reliability issues involving a wide range of network technologies and procedures.
Progent's ProSight Ransomware Preparedness Report service is a low-cost service based on a phone interview with a Progent information assurance expert. The fact-finding interview is designed to help evaluate your company's ability either to defend against ransomware or recover rapidly after a ransomware incident. Progent will work with you personally to gather information concerning your existing antivirus tools and backup/recovery procedures, and Progent will then produce a written Basic Security and Best Practices Report document describing how you can follow industry best practices to build an efficient AV and backup/recovery system that reduces your vulnerability to a ransomware attack and aligns with your business requirements.