Additional Topics of Interest

Remote Technical Support Internet Security and Acceleration Server
Microsoft ISA Server Network Consultants

Progent's Microsoft-certified Internet Security and Acceleration Server consulting experts have extensive experience creating corporate security designs for information systems with multiple locations, remote users, and mission-critical web-based applications. A Progent ISA Server engineer can help your small business plan and deploy an installation of Microsoft ISA Server 2004 that meets your IT protection requirements without restricting your network.

SSRS Reports
24/7 Power View Reports

Progent can provide online and onsite expertise to assist your organization with any facet of business intelligence reporting from debugging or enhancing reports to planning and deploying an advanced business intelligence solution. Progent's BI consultants can assist your company to support your existing reporting environment, help you to upgrade reports from a legacy reporting platform to a current solution, and provide as-needed remote training tailored to your individual requirements. Progent's business reporting professionals can provide experience in all popular BI reporting and visualization platforms such as the SQL Server BI suite (SSIS, SSAS, and SSRS), Microsoft Management Reporter/FRx, Microsoft Access, Crystal Reports, Power BI, Excel business analytics tools such as Power Pivot, Power Query and Power View, and Report Builder.

24-Hour Windows Active Directory Domain Services Remote Support Services
Microsoft Entra Hybrid Remote Support

Progent can assist you to plan and carry out a smooth migration from onsite Active Directory to cloud-based Microsoft Entra ID (formerly called Azure Actve Directory) or to a hybrid system that deploys Microsoft Entra Domain Services and Microsoft Entra Connect to centralize identity services for both on-premises and cloud resources.

Open Now Exchange SE DAG Consultant
Emergency Exchange SE Data Loss Prevention Network Consulting

Progent can help you in any facet of your upgrade to Exchange 2019 such as deploying Windows Server 2019 Core as a host for Exchange; designing high availability (HA) infrastructure for an on-premises, cloud-based or hybrid deployment; moving mailboxes; designing and configuring Hyper-V virtualization; setting up hardware load balancing (HLB); configuring Database Availability Groups (DAGs) with MCDB caching; setting up Skype for Business 2019 for voicemail services; setting up collaboration with SharePoint; preparing firewalls; integration with Microsoft 365 and setting up Outlook.

Windows 7 Help Desk Troubleshooting
Windows 7 Upgrade Professional

Progent's certified engineers can help your company to pilot Windows 7 to confirm application and driver compatibility and to check its performance and reliability operating with your applications. Progent can also help you to evaluate the potential strategic advantages of moving to Microsoft Windows 7. If Microsoft Windows 7 fits your business, Progent can assist you to plan and carry out a non-disruptive upgrade to Windows 7 from a previous version of Microsoft Windows.

Automatic Network Infrastructure Mapping Onsite Technical Support
Support and Help ProSight Remote Network Troubleshooting

Progent's ProSight WAN Watch is an infrastructure monitoring and management service that makes it easy and affordable for smaller businesses to map, monitor, enhance and troubleshoot their networking appliances such as switches, firewalls, and load balancers as well as servers, client computers and other networked devices. Incorporating state-of-the-art RMM technology, WAN Watch makes sure that network diagrams are kept updated, captures and displays the configuration information of virtually all devices connected to your network, tracks performance, and generates alerts when potential issues are detected. By automating time-consuming management activities, WAN Watch can knock hours off ordinary tasks such as making network diagrams, expanding your network, locating appliances that require critical software patches, or identifying the cause of performance problems.

NinjaOne Automated Desktop Management Online Support
ProSight NinjaOne Server and Endpoint Management Remote Consulting

ProSight LAN Watch with NinjaOne RMM is Progent's network, server and endpoint monitoring service that uses state-of-the-art remote monitoring and management (RMM) technology to keep your IT system running efficiently by checking the health of critical devices.

IT Consulting System Center 2016 and SQL Server
System Center 2016 Amazon AWS Integration Onsite Technical Support

Small to mid-sized businesses can now enjoy all the benefits of Operations Manager and in addition have quick access to Progent's Microsoft Premier network support professionals. With Progent's affordably priced network support programs, small organizations can choose a simple Microsoft System Center Operations Manager-based co-sourcing service program with network monitoring, reporting, Help Desk and online service or a comprehensive round-the-clock outsourcing package. Progent supports Operations Manager to offer small business networks world-class availability, protection, and productivity.

Hornetsecurity Altaro VM Backup Offsite Consultants
Hornetsecurity Altaro VM Backup and VMware Technical Support

Altaro VM Backup from Hornetsecurity offers small and mid-size organizations a dependable and budget-friendly platform for backing up and recovering Microsoft Hyper-V and VMware-based virtual machines (VMs). Altaro VM Backup can be used for on-premises, remote, multi-site, and cloud environments and also enables low-cost backup to Microsoft Azure Block Blob storage. Altaro VM Backup protects against ransomware attacks via Immutable Cloud Storage. This creates tamper-proof backup data that cannot be modified by any user including administrators or root users. Progent is a certified Hornetsecurity/Altaro partner and can provide a wide range of online or on-premises consulting services to help you to plan, install, optimize and debug a comprehensive backup/restore solution based on Altaro VM Backup software. With ProSight Data Protection Services Altaro VM Backup, Progent offers a fully managed backup/recovery service powered by on Altaro VM Backup software.

Exchange 2007 Edge Server Onsite Technical Support
Exchange 2007 Edge Server On-site Technical Support

Progent's expert support team can show you how to design and deploy an efficient in-place Exchange Server 2007 migration strategy that minimizes productivity disruption, reduces long-term support demands, and makes your Exchange 2007 Server easy to manage. For complex multi-server or multi-site upgrades, Progent offers the experience to finish your project rapidly and affordably. Progent's Microsoft Exchange Server 2007 support, troubleshooting, and design offerings include assistance with the configuration of third-party add-ons to Microsoft Exchange Server 2007 and the design of unified messaging implementations powered by Exchange Server 2007.

Shared Call Center Onsite Technical Support
Call Center Sharing Remote Support

Progent provides several basic types of Contact Center services including Microsoft and Cisco Helpdesk Outsourcing Support Services, Virtual Helpdesk Support, and Help Desk Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk team of trained Microsoft and Cisco professionals offers your customers easy access to a reliable support resource with years of experience delivering phone support and online troubleshooting for IT systems based on Microsoft technology. Progent's focus is on earning the support Help Desk a respected image as a key contributor to business productivity. Progent's target is to resolve and not merely report problems.