PC Desktop and Mobile Consulting and Support Services
Overview of Progent's PC Desktop and Mobile Services
Additional Topics of Interest
After Hours Network Knowledge Transfer
One-On-One Training Windows
Progent practices information transfer from Progent's consultants to clients. By teaching customers to deal with problems that are within their scope, Progent can focus on delivering hard-to-find services where Progent faces little competition. Mid-size businesses who work with familiar freelance service providers or who maintain in-house support personnel benefit when Progent transfers knowledge about new technology and tested processes to make their networks more reliable, protected, and productive.
24 Hour Security Company VPN Security
24x7x365 Firewall Security Security Evaluation
Progent provides small and medium size organizations professional consulting for Intrusion Protection Systems and IPsec VPN solutions from major firewall and VPN security vendors such as WatchGuard, Juniper Networks, and Symantec. Progent can help you design a comprehensive security plan and select appropriate products from multiple suppliers to support your security objectives while sticking within your spending limits.
Internet Security and Acceleration Server Information Technology Consulting
ISA 2004 Firewall Outsourcing
Progent's certified Internet Security and Acceleration Server consultants have broad experience creating corporate security designs for information systems with multiple locations, mobile workers, and mission-critical eCommerce applications. A Progent ISA Server engineer is ready to help your small or mid-size business plan and implement a configuration of ISA Server 2004 that supports your IT security requirements without limiting your productivity.
Microsoft Dynamics Programming Company
Great Plains Accounting Professionals
Progent's background delivering Microsoft .NET services and SQL Server help, and Progent's application development experience with VBasic, XML, and additional developer platforms make it possible to design specialized mission-critical programs and eCommerce environments that integrate transparently with Dynamics GP/Great Plains Software. Progent's Microsoft Dynamics GP reporting services can show you how to create reports that let you track your business more effectively, turning uncooked information into valuable understanding of your company and customers.
SQL Server 2016 Query Store Professional
Microsoft Expert SQL Server 2016 Database Migration Remote Consulting
Microsoft SQL Server 2016 offers significant enhancements in speed, scale, security and compliance, uptime, mobile computing support, and integrated analytics and reporting. Innovations include PolyBase for handling SQL and NoSQ databases in one appliance for data warehousing, R language integration, Row-level Security, Mobile Report Publisher, and seamless control over local and cloud resources. Progent's Microsoft-certified consultants can provide online and on-premises expertise to assist organizations of any size to configure, manage or debug any edition of SQL Server 2016. Progent can also help you to integrate SQL Server 2016 with all key Microsoft products such as Windows Server, Exchange, SharePoint, Microsoft Dynamics GP, Lync or Skype for Business, and System Center Operations Manager.
Dynamics GP 2015 Azure AD Specialist
Dynamics GP 2015 R2 Migration Consult
Dynamics GP 2015 R2 introduces a revamped architecture that enhances cloud integration, supports the most popular handheld devices, allows one-time sign-on with Microsoft Azure Active Directory, and tightens security. Microsoft Dynamics 2015 R2 also simplifies management reporting, includes nine new Workflows, expands the Web Client, and adds over 100 improvements to its library of applications. Progent's team of Microsoft-certified consultants offer the broad knowledge and hands-on experience to address the critical IT and business issues involved with upgrading to Dynamics GP 2015 R2 and can help you to perform a smooth migration that will optimize the business value of your investment in this powerful product.
IT Outsourcing and Co-sourcing White Papers
Article Small Business IT Outsourcing
Progent’s IT outsourcing services provide budget-friendly network consulting for medium-size companies. Whether it includes planning network architecture, setting up an in-house Help Desk or outsourcing a one, rolling out a new e-mail system, monitoring your system, or building a web-based business solution, outsourcing your IT engineering services can reduce costs and eliminate uncertainties, allowing network service expenses to increase in a more moderate and manageable fashion than is feasible by assembling a bulky, knowledgeable internal IT organization. Progent’s Outsourcing White Paper and datasheets explain how Progent can help you build a secure and highly available system foundation for your vital Windows-based business software including Windows Server 2008, Microsoft Exchange Server 2007, and Microsoft SQL Server 2008.
Consultants Hyper-V 3.0 Shared Nothing Live Migration
Emergency Computer Consulting Hyper-V Server
Progent's Microsoft-certified consultants can help you analyze the potential advantages of Hyper-V-powered virtualization for your company, conduct test installations to validate Hyper-V's operation with your line-of-business software, evaluate your network infrastructure for smooth performance with virtual server technology, assist you in moving to Windows Server 2008 and configuring Windows Hyper-V, educate your IT staff to track and manage Hyper-V, offer expert consulting help for improving the protection of your virtual machines, establish and test business continuity processes that maximize network availability, and provide continuing consulting and technical support including low-cost remote repair and comprehensive Help Desk services.
MS SQL Server Programming Firms
24-Hour Microsoft SQL Server Technology Consulting
Microsoft SQL Server 2000 is a rich, Web-enabled database and data analysis package that opens the door to the rapid development of cutting-edge enterprise-class applications that can provide your business a significant competitive edge. Microsoft SQL Server 2000 provides built-in support for XML and the ability to communicate across the Internet and outside the firewall. The knowledge and experience of Progent's certified SQL Server 2000 engineers, averaging more than over 10 years of work supporting Microsoft integration, ensures you success in planning, installing and supporting Microsoft SQL Server applications that are seamlessly connected with other applications powered Microsoft's .NET platform.
Skype for Business PSTN Gateway Professional
Skype for Business Front End Pool Consultants
Progent's Microsoft-certified consultants offer online and onsite consulting services for companies of all sizes to evaluate the costs/benefits of migrating to Skype for Business or Skype for Business Online from any version of Microsoft Lync Server or Office Communications Server. Progent can assist you to design a local, cloud-based or hybrid topology; interface Skype for Business with Microsoft SQL Server,Exchange, SharePoint and Office or Office 365; configure high-availability solutions; interface Skype for Business with your PBX system and PSTN gateway; and integrate other communication systems like Cisco UC. Progent's certified network security consultants can help you create and verify a security environment for your Skype for Business deployment that meets government and industry requirements.
Photoshop Training
Largest Adobe Illustrator Training Professional
Progent's Apple Mac consultants can support the creative aspect of Mac computing by providing help services and training in imaging, sound, and motion video. Progent's consultants offer expertise in a range of Mac programs including Adobe Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with specific jobs such as capturing or digitizing audio or video or setting up an audio/video post production studio.
Web Application Security Evaluation Engineers
Web Application Security Evaluation Professionals
Progent offers several security packages designed to provide larger corporations an independent and comprehensive security evaluation from a team of premier security consultants. All Progent's network security assessment packages feature a suite of services including automated scans from within and from beyond your network security perimeter, professional analysis of scan results by accredited security consultants, production of a report explaining the results, plus an interactive high-level executive summary and a detailed live review for in-house IT engineers.
Specialist Linux with Windows
Windows and Linux IT Consulting
If your business network combines Linux technology platforms with MS Windows, Progent can show you how to incorporate your IT resources into a unified environment that allows all your operating systems to run side by side for simple administration, seamless dataflow, high reliability, superior throughput, and strong security. Progent's Linux and MS Windows integration support services include network infrastructure configuration and service, support for Microsoft Windows services for UNIX (SFU), online network monitoring and management, online technical support and repair, on-site technical support, and Help Desk Call Center outsourcing.
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Apple Mac Network Technology Professional
macOS Network Consultant
Progent's Mac support consultants can help you with a wide array of network infrastructure issues such as system architecture, off-site and mobile access, internetwork communication, protection, and new technologies including Voice over IP and fast wireless connectivity. For business networks based solely on Apple Mac OS X or for systems incorporating a combination of Mac, Linux/UNIX and Windows based servers and desktops, Progent has the knowledge and size to handle the challenge of designing, configuring, and supporting a network architecture that is reliable, secure, productive and aligned with your business goals. Progent can show you how to deploy Apple’s Xserve enterprise servers, Apple's Xserve RAID non-stop storage systems, and Apple's Xsan SAN systems. Progent can also give you access to certified professionals to help you with Cisco routers and switches.
Microsoft Office On-site IT Support
Microsoft Office Phone Support Services
Progent's pricing policy is to charge for phone service and in-person help by the minute. Consequently, you are billed exclusively for delivered support. Progent does not demand a higher rate for after-hours or emergency service, and within California or in regions where Progent offers on-site service, Progent does not charge for travel except for emergency calls where on-site work is less than four hours. In addition, Progent imposes no service activation fee and requires no monthly commitment for services delivered during normal working hours. Many service organizations impose substantial minimum fees or charge for every quarter hour or longer. Progent's one-minute granularity eliminates big bills for fast fixes so you will not be tempted to permit minor problems to fester.
ASA 5550 Firewall Computer Consultants
24/7 Cisco ASA 5500 Support Outsourcing
Progent's CCIE-certified network infrastructure consultants can assist your organization to manage legacy PIX 500 or ASA 5500 firewalls or transition to Cisco ASA 5500-X security appliances. Progent can also help you to configure, administer, update and troubleshoot Cisco ASA 5500-X firewalls with Firepower Services.
SCDPM 2012 and SQL Server Remote Support
Remote Help and Support SCDPM 2012 and SQL Server
Progent's Microsoft-certified consultants offer online or in-person support to assist organizations of all sizes to design, deploy, administer, and repair a backup/restore system built around System Center 2012 Data Protection Manager (SCDPM 2012). Progent can help you to migrate from earlier versions of Data Protection Manager or from another backup system, and Progent can optimize your Data Protection Manager deployment for onsite, cloud, or hybrid environments. Progent offers occasional support for resolving especially challenging problems, or comprehensive project management support. Progent can also help your business to incorporate SCDPM 2012 into a comprehensive disaster recovery strategy.
Les Kent has a 35-year track record of effective network integration, business administration, marketing, and operations. He has demonstrated a knack for creating elegant information technology solutions during his time as as a network architect, application developer, project manager, implementation expert, and troubleshooter for small companies, start-ups, and global enterprises.
wireless controller Online Consulting
Wave 2 Wi-Fi controller Professional
Progent can assist your business to configure Cisco wireless LAN controllers to manage wireless LANs of any size. Progent can help you to administer and debug your current Cisco Wi-Fi environment or carry out an efficient transition to Cisco's modern wireless controller products. Progent offers support for both hardware-based and software-based wireless controllers and can help you to decide which type makes sense for your Wi-Fi solution. For 802.11ac Wave 2 Wi-Fi controllers, Progent can provide Cisco 3504 Wi-Fi controller support, Cisco 5520 wireless controller support, and Cisco 8540 Wi-Fi controller consulting.
domain management Consulting Services
IT asset management Professional
ProSight IT Asset Management is an IT infrastructure documentation management service that allows you to create, update, retrieve and protect information about your network infrastructure, procedures, applications, and services. You can instantly locate passwords or IP addresses and be alerted about upcoming expirations of SSL certificates or warranties. By updating and managing your IT infrastructure documentation, you can save up to half of the time wasted trying to find vital information about your IT network. ProSight IT Asset Management features a common repository for storing and collaborating on all documents required for managing your network infrastructure such as standard operating procedures and self-service instructions. ProSight IT Asset Management also offers a high level of automation for collecting and relating IT data. Whether you’re making enhancements, doing regular maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the information you need when you need it.
24x7 Wi-Fi site survey IT Consultants
Wireless Bridge Online Support
Progent’s Wireless Consulting Services provide a fast, economical option for companies of all sizes to integrate, manage and troubleshoot the latest wireless network technology. For 802.11n and the latest 802.11ac wireless environments, Progent can help you plan and deploy hardware such as Cisco's Aironet and Meraki access points and wireless network controllers. For mobile messaging and web-based business applications, Progent can help with Apple IOS iPhones, Apple iPads, Google Androids, and Windows phones and tablets.
Exchange 2013 Compliance IT Services
Exchange 2013 SharePoint integration Computer Engineer
Microsoft Exchange Server 2013 includes major enhancements to the functionality of its predecessor Microsoft Exchange Server 2010 and delivers powerful new features plus a revamped architecture. These improvements favorably impact key areas such as ease of administration, availability, compliance, cost of ownership, teamwork, expandability, performance, cross-version interoperability, and the user experience. Progent's certified Exchange 2013 consulting experts can assist your organization to evaluate the potential business benefits of upgrading to Microsoft Exchange Server 2013, design a cost-effective validation and rollout strategy, and educate your IT team to manage your Microsoft Exchange 2013 environment. Progent can also provide ongoing remote consulting and support and management services for Microsoft Exchange Server 2013.
Ubiquiti XG Security Gateway Consultants
Ubiquiti UniFi WiFi Consulting
Progent offers fast access to the expertise of veteran Wi-Fi consultants who can help you to determine the benefits of Ubiquiti UniFi Wi-Fi access points for your company and assist you to plan, install, manage, and troubleshoot your UniFi wireless network. Progent can also conduct a wireless site survey to assist you to select, provision, and place UniFi wireless access points for optimal signal coverage and throughput.
24x7x365 Specialist Solaris with Windows
Consultants Solaris with Windows
Progent's UNIX family support services provide small companies and developers assistance with administering and maintaining UNIX, Linux or Solaris systems that coexist with Microsoft-powered networks. Progent can give your organization access to UNIX consultants, support professionals certified by Microsoft and Cisco, and security experts with CISM certification. This wide range of experience provides you with a convenient one-stop source to help you create and maintain a protected and robust mixed-platform network and communications infrastructure that supports UNIX and Microsoft coexistence by integrating Windows with major variants of UNIX including Apple macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms such as RedHat, SuSE, Mandrake, Debian-GNU and Slackware.
Support Sun Solaris
Support Solaris
If your business computer system mixes Solaris platforms with MS Windows, Progent can show you how to incorporate your computers into a cohesive environment that allows all your OS platforms to run side by side for simple management, transparent information exchange, high availability, enhanced throughput, and strong security. Progent's Solaris and Microsoft Windows integration assistance services include IT architecture configuration and support, support for Microsoft Windows services for UNIX (SFU), remote network monitoring and administration, online technical help and repair, in-person technical support, and Helpdesk support.
Online Help Information Transfer
Emergency Network Consultant Information Transfer
Progent practices knowledge transfer from Progent's support experts to customers. By teaching clients to resolve technical issues that are within their comfort zone, Progent can focus on delivering hard-to-find services where Progent has few competitors. Small companies who utilize familiar freelance consultants or who employ internal support personnel benefit when Progent transfers information about critical technology and proven processes to make their IT environments more reliable, protected, and productive.
MSCRM Consultant
Customer Relationship Management Computer Consultant
Microsoft CRM helps mid-market companies nurture profitable client interactions. Integrated Sales and Customer Service modules enable in-house staff to share data to help promote selling success and deliver consistent, efficient customer service. Progent can configure the optimal network infrastructure, including local and offsite wireless access, to back Microsoft CRM, and Progent's Experts Team can provide your small business with a certified MS CRM consultant who can help you combine Microsoft Dynamics CRM with your sales or customer support data.
24/7 ISA Server Consult
24x7 Internet Security and Acceleration Server IT Consulting
Progent's certified ISA Server consultants have broad experience creating Microsoft-based security designs for IT networks with multiple sites, remote workers, and line-of-business web-based applications. A Progent ISA 2004 Firewall consultant is ready to help your small business plan and deploy a configuration of Microsoft ISA Server 2004 that supports your information security needs without restricting your productivity.
Computer Support Help Desk Outsourcing Outsourcing
Best Computer Support Help Desk Services Support and Setup
Progent's Microsoft authorized experts offer three service programs to help mid-size and large businesses create a cost-effective and productive in-house Computer Support Help Desk. Progent's consulting services include Return on Investment analysis, process analysis and improvement, executive reporting, training of in-house personnel, and documentation of procedures. Progent's Software Evaluation and Integration Support Services help companies sift through the numerous high-quality Help Desk application programs available and determine what packages might be excessively expensive, miss key features, or align poorly with your organization's corporate culture. Progent also provides temporary staffing for organizations who want to augment their in-house Help Desk team for occasional projects or to fill in for absent or indisposed workers.
Microsoft Solutions Framework Project Methodology Server Administration
Microsoft Solutions Framework Project Methodology Networking Companies
In performing IT tasks for enterprise clients, Progent uses a structured methodology driven by defined milestones in order to meet budgetary, scheduling and technical goals while minimizing productivity disruption. Progent's Enterprise Services Methodology utilizes industry project management procedures based on the best practices described by the Microsoft MSF methodology which includes requirements definition, architecture proposals, pilots, design adjustments, and professional implementation. All facets are documented to provide a comprehensive description of IT services performed and to assist in downstream system maintenance.
Top Windows Server 2016 Information Assurance Technology Consulting Services
Microsoft Windows Server 2016 Clustering Computer Consulting
Progent's Microsoft-certified IT experts can provide Windows Server 2016 migration consulting to assist businesses of all sizes to plan and carry out an efficient upgrade to Windows Server 2016 and Windows Hyper-V 2016 using a local, cloud, or hybrid deployment model. Progent can help you to assess the value of Windows Server 2016 for your enterprise and can help you with any aspect of planning, deploying, administering or troubleshooting your Windows Server 2016 and Hyper-V 2016 solution. Progent can assist your organization to take advantage of the many new disaster recovery and security capabilities of Windows Server 2016 and Hyper-V 2016 like Windows Containers for isolating applications, Shielded Virtual Machines, Credential Guard, Just In Time (JIT) Privileged Access Management, Virtual Machine software load, Storage Replica, plus workgroup and multi-domain failover clusters.
24 Hour Technology Consulting Services Cloud Backup Security and Compliance
Consulting Services ProSight Data Protection Services
ProSight Data Protection Services provide small and medium-sized organizations a low cost end-to-end solution for reliable backup/disaster recovery (BDR). For a low monthly rate, ProSight Data Protection Services automates and monitors your backup activities and enables fast recovery of vital data, applications and virtual machines that have become lost or damaged as a result of component breakdowns, software glitches, disasters, human error, or malicious attacks such as ransomware. ProSight Data Protection Services can help you protect, recover and restore files, folders, apps, system images, plus Hyper-V and VMware virtual machine images. Critical data can be protected on the cloud, to an on-promises storage device, or to both. Progent's disaster recovery consultants can deliver world-class expertise to set up ProSight Data Protection Services to to comply with government and industry regulatory requirements such as HIPPA, FIRPA, PCI and Safe Harbor and, whenever needed, can help you to recover your critical data.
Microsoft System Center Operations Manager Network Consultant
Microsoft System Center Operations Manager Configuration
Progent provides a variety of IT service packages for small organizations. These information technology outsourcing and server monitoring solutions are based on the proactive problem solving abilities of Operations Manager 2007, a next-generation server and system support product that monitors the reliability, throughput, and safety of your network and isolates potential troubles before they can disrupt your network. With Progent's affordably priced IT service packages, small companies can choose a simple co-sourcing package based on System Center Operations Manager 2007 with network monitoring, reporting, Help Desk and online service or a comprehensive round-the-clock outsourcing package.
On Demand Staff Augmentation Services Online Troubleshooting
On Demand IT Staff Augmentation Remote Support
Progent's temporary IT staffing services enable organizations to respond to the need for IT professionals without incurring the costs and delays that come with identifying and hiring reliable technical workers and without adding to your permanent head count.
Security Audit Specialists
Wireless Security Consulting
Progent offers consulting for security auditing packages such as Microsoft Baseline Security Analyzer for performing a variety of automatic network testing scans to identify potential security problems. Progent has extensive experience with security analysis tools and can help you to make sense of testing reports and respond appropriately. Progent can show you how to build security into your company operations, configure auditing applications, define and deploy a protected system architecture, and recommend policies to optimize the security of your IT system. Progent's security professionals are able to assist you to configure a firewall, implement safe remote connectivity to email and data, and install VPN. Progent's certified security engineers can validate the protection of web-based software and can run comprehensive information security assessments of company-wide security to determine your company's compliance with recognized industry security standards including HIPAA, PCI, and ISO 17799.
Word Information Technology Consulting
Remote Support Word
Progent's application experts offer advanced consulting, software programming, deployment help, and webinar classes for popular applications covering vital areas including ERP and MRP, general accounting, management reporting, web application development, and the MS Office family of business productivity software. As a Microsoft Partner with decades of background providing high-level consulting support remotely, Progent can assist small businesses throughout the U.S. to avoid the time and fees related to travel and on-premises activity without sacrificing the effectiveness of consulting support.
Top Microsoft Intune Server Consultants
Microsoft Configuration Manager Server Installation
Progent's network engineers can help you to streamline desktop PC change and update management by delivering expertise with management solutions such as Microsoft System Center Configuration Manager 2007, Systems Management Server 2003, and Windows Server Update Services.
Network Consultants Catalyst 2940 Switch
Catalyst MPLS Technology Consulting Services
With the Catalyst line of switches for small and medium-sized companies, Cisco allows companies to realize all the benefits of bringing intelligent services to their networks. Cisco's switch technology allows you to deploy capabilities to make your IT network sufficiently robust to accommodate time-critical needs, scalable to support future growth, secure enough to guard restricted information, and designed for prioritizing and managing all traffic to streamline system performance. Progent's Cisco certified engineers can show you how to select and integrate Cisco Catalyst switches that make sense for your company. In addition, Progent's CISM and CISA certified security consultants can show you how to create a comprehensive protection policy and configure Catalyst switches so they help support your security policies. Cisco Catalyst switching products that Progent supports include the Cisco Catalyst Express 500 switches, Catalyst 3560 switches, Catalyst 4500 switches, and Catalyst 6500 Series Switches.
Best Dynamics GP Great Plains Accounting Troubleshooting
Great Plains Support and Integration
Progent’s Microsoft certified consultants provide a range of support services for Dynamics GP. Dynamics GP is a Microsoft accounting platform and business management tool based, like all Microsoft accounting solutions, on the scalable and popular platform of Windows technology. Microsoft Dynamics GP/Great Plains 2010, the most recent edition of Microsoft financial software in the Dynamics GP line, provides an affordable tool for managing and combining finances, e-commerce, supply chain, manufacturing, project accounting, field service, customer relationships, and human resources. Microsoft Dynamics GP is easy to install and integrate, and with its modular design you are able to purchase only the capability you currently need, with the option to add users and increase functionality in the future. Progent’s Microsoft Dynamics GP/Great Plains Software support experts can help you deploy, configure and administer Microsoft Dynamics GP/Great Plains 2010 and also earlier versions of Microsoft Dynamics GP/Great Plains.
Urgent Microsoft Office SharePoint Server 2010 Online Technical Support
Computer Engineer SharePoint Server
Progent’s Microsoft-certified experts offer businesses of any size consulting, troubleshooting, and development services for Microsoft SharePoint and SharePoint Online. SharePoint is an enterprise solution that utilizes web-based technology for intelligently coordinating people, groups and data. Microsoft SharePoint offers a common location for your workers or customers to access, organize, distribute and manipulate relevant information, documents, and software and to interact with other people. Microsoft SharePoint enables quicker and more intelligent decisions, more effective access across teams and more streamlined business practices. Windows SharePoint Services connect employees, customers, teams and projects with the knowledge they’ve created in a manner that makes data easy to find, retrieve and re-use. Progent's certified SharePoint experts can help you to maintain your existing SharePoint environment or migrate to the current version of SharePoint.
Juniper SSL VPN Router Security Tech Services
Emergency Juniper SSL VPN Router Firewall Setup
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
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