Progent provides support services for WatchGuard Firewall security appliances including the WatchGuard Firebox and XTM series of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard professionals can show you how to choose, configure, and maintain a WatchGuard Firewall/VPN product that fits your network security needs and budget. Progent can assist you to manage legacy WatchGuard firewalls or upgrade smoothly to current WatchGuard firewall solutions.
Progent's Microsoft-certified consultants can provide affordable online and onsite consulting expertise, application development, and troubleshooting support for businesses of all sizes who want to migrate to SharePoint Server 2016 or SharePoint Online from prior versions of SharePoint.
If your business runs a Solaris network or a mixed-platform IT environment, Progent's CISM and CISSP-premier security specialists can assist your entire enterprise in a broad array of security topics such as security administration procedures, security design and models, access control systems and methodology, applications development security, operations security, physical security, communications, network and web security, and workplace recovery planning. CISM and CISSP stipulate the basic skills and worldwide standards of knowledge that network security professionals are expected to master. These accreditations offer IT management the confidence that those who have achieved their CISM, CISSP or ISSAP certification have the experience and knowledge to deliver world-class security management and consulting services.
System Center 2016 Operations Manager helps to promote top performance and dependable uptime for critical workloads by providing unified, mixed-platform tracking of physical and virtual resources deployed across on-premises datacenters and cloud environments. Progent's consulting group offers world-class remote and onsite support to help businesses of any size to design, integrate, tune, enhance and troubleshoot SCOM 2016 deployments. Progent can help you to move to SCOM 2016 from older versions of Operations Manager or from different IT infrastructure monitoring products, or integrate multiple monitoring tools into a cohesive IT management ecosystem. Progent can also show you how to expand your Operations Manager 2016 scope to incorporate infrastructure based in public clouds including Microsoft Azure and Amazon AWS.
Microsoft Lync Server 2010 provides Instant Messaging, Presence, audio and video conferencing, desktop collaboration, as well as IP-based and PSTN telephony. Lync 2010 can extend the functionality of Exchange, SharePoint and Office desktop or cloud-based Microsoft 365 and streamlines administration via integration with Windows AD. Lync can also cut expenses by doing away with Voice-over-IP equipment and subscription fees, PBX systems, or conventional teleconferencing technology. Progent's certified unified communications experts offer remote and on-premises support services to assist you to maintain and repair your current Lync 2010 environment or evaluate the advantages of migrating from Lync to Skype for Business, which is Microsoft's renamed and revamped release of the product family. Progent can also help your organization to design and execute an efficient Skype for Business migration or a migration to Microsoft Teams.
Top Ranked Consulting Team Email and Telephony Integration E-Mail Outsourcing
Progent's Microsoft-certified experts have two decades of experience providing e-mail and unified email/telephony solutions for businesses. Progent offers affordable Exchange Server consulting services to strengthen email security and virus defense, provide high availability email, and facilitate remote and wireless email connectivity. Progent's Microsoft Exchange help and support offerings can assist you in planning and implementing a Microsoft Exchange update or a move from a legacy SMPT system or older Microsoft Email software such as Microsoft Exchange 5.5 to Exchange Server 2010.
Progent can help small and medium-size organizations to implement IP voice solutions to provide their telecommuters the benefit of seamless access to the company phone infrastructure.
Microsoft Windows Server 2008 R2 features high levels of speed, protection, availability, expandability, and versatility that accelerate productivity of local, remote, and mobile users. Progent's network experts can deliver cost-effective remote engineering, troubleshooting, and education services to help your company to plan, implement, and manage Windows Server 2008 R2 to add substantial business value to your network.
Email Guard by Postini offers constantly updated spam and virus filtering, content filtering, and security from e-mail-borne DHA attacks and DSA attacks. Progent is a Postini partner and service firm. If your company is too small to qualify for a standard Postini license, you can still have access to Postini's Perimeter Manager services through Progent's E-Mail Guard spam filtering and anti-virus service offering. Progent's certified e-mail protection consultants can show you how to develop an email safety strategy that incorporates spam filtering and virus protection services and policies.
Progent provides IT support for mid-size companies with 100 to 250 network users. The mid-size company or work group has typically been an underserved part of the market for IT support services. The cost structures and service access practices of large third-party support firms make them too costly for the typical small business or small medium business (SMB), which usually relies on a modest IT budget with which to support an information network whose complexity and capability are often similar to the information systems of far larger companies. Progent's service delivery model, which takes full advantage of online service, virtual network infrastructure and 24x7 network monitoring, dramatically reduces the network support expenses of an SMB while offering the mid-size organization with enterprise-level support from certified, world-class experts with background in a broad range of midsized business network solutions. If your mid-sized company or small business is searching for levels of network help needed for a mid-size office without paying big-company prices, you need Progent.
Microsoft Windows Server 2008 R2 offers outstanding levels of speed, security, fault tolerance, expandability, and versatility that improve output of on-site, remote, and mobile workers. Progent's network experts can deliver affordable online engineering, technical support, and education services to assist you to plan, execute, and maintain Microsoft Windows Server 2008 R2 in order to add significant business value to your information system.
Progent's consultants can help you with any aspect of Azure cloud integration such as requirements definition, readiness assessment, system design, pilot testing, implementation, automated administration, performance tuning, license management, disaster recovery strategies, security planning, and compliance validation. Progent can assist you to set up and troubleshoot firewall appliances and VPN connections so that your clients can safely connect to Azure services, and Progent's Microsoft-certified consulting experts can help you integrate critical Microsoft platforms to run in Azure including Microsoft Windows Server, Exchange, SQL Server and SharePoint. Progent can also help your organization to create a hybrid cloud ecosystem that seamlessly combines on-premises datacenters with Azure-based resources.
For enterprise project management support, Progent can provide access to senior information technology professionals with decades of background in IT management, program development, and process design for organizations ranging from Big 4 firms to dot-com startups to state government agencies. These high-level IT managers offer project management expertise to help enterprise customers follow best practices to make sure major projects are successfully completed on time and within budget.
Altaro VM Backup software from Hornetsecurity offers small and mid-size organizations a dependable and budget-friendly platform for backing up and recovering Microsoft Hyper-V and VMware-powered VMs. Altaro VM Backup can be deployed in local, offsite, multi-site, and cloud architectures and also enables cost-effective cloud backup to Microsoft Azure Block Blob storage. Altaro VM Backup protects against ransomware attacks by leveraging Immutable Cloud Storage. This creates tamper-proof data that cannot be erased or modified by any user including administrators or root users. Progent is a certified Hornetsecurity/Altaro partner and offers a broad range of online or onsite consulting services to help you to design, install, optimize and troubleshoot a comprehensive backup/restore system powered by Altaro VM Backup. With ProSight DPS Altaro VM Backup, Progent offers a managed backup/restore service powered by on Altaro VM Backup.
Progent's Microsoft-certified consultants offer organizations of all sizes consulting, troubleshooting, and development expertise for SharePoint and SharePoint Online. Microsoft SharePoint is an advanced solution that utilizes web technology for efficiently coordinating people, groups and data. Microsoft SharePoint Server provides a common location for your workers or clients to connect to, organize, distribute and manipulate relevant information, files, and software and to communicate with one another. Microsoft SharePoint enables faster and better decisions, more efficient access across teams and more economical business processes. Windows SharePoint Services join workers, customers, workgroups and projects with the knowledge they've developed in a manner that makes data convenient to locate, retrieve and re-use. Progent's SharePoint consultants can help you to maintain your existing SharePoint environment or migrate to the latest version of SharePoint.
Progent offers national online technical support and troubleshooting services for companies that run UNIX, Linux, or Solaris networks or whose information systems feature a mix of UNIX/Linux and Microsoft products. Online network consulting provides maximum leverage for your information technology budget by preserving user efficiency and shortening the hours billed for computer repair services. Advanced online support tools and skilled service specialists and consultants combine to enable Progent to handle the majority of network issues without squandering time and money by traveling to your site. In the vast majority of cases your network issues can be remediated over the phone or via a combination of phone support and online network analysis. Progent can offer the services of Cisco CCIE network engineers and CISM premier security specialists to help you with the most difficult system issues.
Progent's computer outsourcing services for small businesses feature designing Server 2003, Microsoft .NET Server, and Microsoft BackOffice environments, coordinating upgrades to XP, Windows 2003 Server, Active Directory, and Exchange 2003 Server, Help Desk Call Center, remote and in-person repair, fixing stubborn IT problems, and producing a company-wide security plan. Progent can help you enhance network reliability and performance with non-stop configuration, resilient network architecture, and proactive network monitoring. Progent also provides special project assistance for major upgrades and can help with needs assessment, product inventory, bill of materials development, vendor qualification, procurement logistics, and complete documentation. Progent's computer outsourcing help also includes education for office productivity programs such as Office XP.
Progent's Help Desk outsourcing and co-sourcing service programs help organizations to reduce costs, enhance productivity, and respond quickly to sudden changes in economic circumstances.
Progent is a dealer and integrator for SentinelOne's Singularity product family, a subscription-based, cloud-centric cyberthreat management platform that includes machine learning technology and advanced services to provide cutting-edge endpoint detection and response.
Progent's National Support Center offers nationwide remote support for Windows and Cisco-based small business IT networks. Progent's Microsoft and Cisco-Certified support experts offer phone support and online secure computer connection to isolate and resolve technical problems quickly and economically. The scope of technical expertise represented by Progent's team of country-wide support engineers allows Progent to escalate even the most difficult network issues to appropriate specialists as needed.
Progent's Cisco Meraki Wi-Fi access point experts provide online and on-premises support to help organizations of all sizes to plan, deploy, maintain, expand or troubleshoot Wi-Fi systems that utilize Cisco Meraki wireless access points. Progent can assist you to set up and support Cisco's Meraki-based Wi-Fi networks for environments that range from a teleworker's home or a remote office to a large campus or a multi-site enterprise. Progent can also assist you to integrate other Cisco products including Catalyst and Nexus switches, ASR routers and ASA firewalls to create a seamless network infrastructure that provides the same access, responsiveness, security, ease of management and availability for wired and Wi-Fi clients regardless of their mobility or computing device.
Progent's remote connectivity and smartphone synchronization experts can help you to plan and configure secure access solutions for remote desktops, laptops, and smartphones so they work tightly with your information network, allowing you to improve the productivity of your remote workforce.
With Cisco Catalyst switches for small and medium-sized businesses, Cisco allows organizations to gain the full benefits of bringing intelligent services into their IT infrastructures. Cisco's switching technology makes it possible to enable features to make your network infrastructure sufficiently available to handle time-critical requirements, scalable to support future growth, secure enough to guard restricted data, and designed for prioritizing and managing traffic flows to streamline network performance. Progent's CCIE and CCNP certified engineers can show you how to pick out and deploy Catalyst switches appropriate for your company. In addition, Progent's certified security specialists can show you how to develop a comprehensive protection plan and configure Cisco Catalyst switches so they help enforce your security strategy. Catalyst switches that Progent provides expertise for include Cisco's Catalyst 2960 switches, Cisco Catalyst 3750 switches, Catalyst 4948 switches, and Cisco Catalyst 6500 Series Switches.
For enterprise project management assistance, Progent can provide the services of senior information technology experts with years of experience in technology management, program development, and business process design for organizations ranging from Big 4 companies to dot-com startups to government agencies. These proven IT managers can provide project management skills to assist enterprise customers follow best practices to make sure development or deployment projects are completed on time and on budget.
Progent's Cisco-certified wireless integration consulting experts can help organizations to deploy, manage, and debug Cisco Wi-Fi devices such as Cisco's Aironet and Meraki Wave 2 Wi-Fi access points (APs) plus Cisco's Wireless Network Controllers.
Progent's Microsoft-certified consultants can provide economical online and onsite consulting expertise, application development, and debugging services for organizations of any size who want to upgrade to SharePoint Server 2016 or SharePoint Online from prior versions of SharePoint.
In conducting consulting projects for corporate clients, Progent uses a phased methodology based on specified milestones in order to achieve financial, scheduling and technical goals while reducing productivity disruption. Progent's Enterprise Services Methodology utilizes accepted project management standards derived from the best practices defined by the Microsoft MSF methodology which specifies requirements definition, design recommendations, test models, design adjustments, and professional implementation. All facets are documented to provide a detailed summary of IT services delivered and to help in ongoing system support.
Progent's IT outsourcing packages offer budget-friendly computer consulting for medium-size businesses. Whether it involves designing network infrastructure, creating an internal Help Desk or using an outside one, rolling out a new email platform, monitoring your network, or creating an on-line business solution, outsourcing your network technical services can smooth out expenses and eliminate uncertainties, permitting network service expenses to increase in a more moderate and manageable manner than is feasible by amassing a bulky, all-purpose internal network support staff. Progent's Outsourcing White Paper and flyers tell you how Progent can help you build a secure and robust system foundation for your critical Windows-based applications including Windows Server 2008, Exchange Server, and Microsoft SQL Server.
Key characteristics of Dynamics GP/Great Plains accounting include a modular design that allows you to buy just the functionality you require, a standards-based foundation based on Microsoft technologies to protect your investment and offer a highly interconnected environment, enhanced reporting capabilities that allow you to monitor all activities, income and expenses and sales trends, compatibility with Microsoft Office to speed access to business data, the capability to process data from almost any db software or workstation application into Microsoft Dynamics GP, plus an open architecture that makes it easy to develop specialized programs. Progent can help you configure and maintain a reliable, protected server and communications network to support Microsoft Dynamics GP, and can provide experienced GP/Great Plains support professionals to show you how to turn the advanced features of Microsoft Dynamics GP/Great Plains business accounting software into a productive business solution.
Progent has created special network security service bundles intended to provide larger institutions an objective and thorough network security assessment from a group of premier security consultants. All Progent's network security assessment packages incorporate a collection of services like automated scans from inside and from beyond the network firewall, professional interpretation of results by certified security consultants, production of a report documenting the findings, plus a live concise executive summary and an extensive live outbrief for in-house network managers.
Progent's Microsoft-certified consultants offer in-depth support in deploying, using and debugging all versions of Project Server and can provide a wide variety of affordable remote support services following proven best practices to assist organizations of all sizes to receive all the advantages of this leading platform. Services available from Progent include system design, software configuration and upgrades, strategies for secure file and status sharing among local and remote or mobile users, network infrastructure optimization, and customized online training classes.
Progent has been delivering SharePoint support since the initial product was published over two decades ago, and Progent has the scope of technical know-how to help organizations of any size to design and implement a SharePoint Server 2013 deployment and create SharePoint Server 2013 applications that add significant business value to your IT investment. Progent's Microsoft-certified consulting team can help you to evaluate the business advantages of migrating to SharePoint 2013 or SharePoint Online from older releases of SharePoint or from another collaboration environment; decide if an on-premises, online or hybrid deployment is most sensible for your busi9ness; and select the right version of SharePoint 2013 for your purposes. Progent offers comprehensive project management support or can assist in specific jobs associated with your SharePoint 2013 migration.
Progent imposes no initialization fee and asks no monthly commitment for support services provided during normal business hours. Progent's small granularity avoids large bills for fast repairs so you will not be tempted to permit minor problems to fester.
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Progent's ISSAP Premier security consultants, or Information Systems Security Architecture Professionals, are consultants who have earned ISSAP Certification as a result of rigorous examination and extensive experience with information security design. ISSAP security experts possess in-depth understanding of access control systems and methodologies, telecommunications and network infrastructure protection, cryptography, requirements analysis, business continuity and DRP, and physical security. Progent's ISSAP-premier security experts can assist your business with all aspects of secure network architecture.
If your business operates a Sun Solaris environment or a multi-OS network, Progent's CISM and ISSAP-certified consultants can assist your whole organization in a broad range of security topics such as security administration procedures, security architecture and strategies, connection management systems and techniques, software development security, business processes security, physical security, telecommunications, network and web security, and workplace recovery preparedness. CISM and CISSP define the fundamental competencies and worldwide standards of knowledge that information security professionals are required to master. These accreditations give IT management the confidence that consultants who have achieved their CISM, CISSP or ISSAP certification have demonstrated the background and knowledge to deliver effective security management and engineering services.
Progent's certified security experts can perform NodeZero-powered penetration tests to verify your security monitoring and protection systems and policies are correctly configured and effective.
Even if your company has a small network support staff and a modest IT budget, your information system can still have the same high reliability and performance that once needed a large in-house support organization. Progent's 24x7 Network Support Services for small businesses combine the experience of skilled Microsoft-certified and Cisco-certified network consultants, the latest system management software for proactive monitoring and threshold alarms, and economical service programs such as a help desk call center to keep your mission-critical business applications and servers operating.
Progent's experts offer Mac users a range of services such as workstation support, Apple macOS and OS X consulting, Mac integration with Windows environments, Microsoft Entourage and email expertise, security services, and one-on-one education. Progent can assist clients to migrate to macOS from Mac OS X or earlier editions of Apple Mac OS X and Progent can offer expertise with macOS and Mac OS X applications. Progent's specialists in Apple technology can also help your business with Apple iPhone integration and Apple iPad management, or moving to Apple's iCloud services. For business environments built exclusively on macOS or OS X or for systems with a combination of Mac, Linux and Windows powered servers and desktops, Progent's Apple, Cisco, and Microsoft consultants have the experience and depth to handle the difficulty of planning, configuring and supporting a network environment that is reliable, secure, fast and able to achieve your organization's objectives.
Progent's certified Microsoft Windows 2000 consultants can show you how to enhance the capability of your existing Windows 2000 Servers and can simplify system management, provide technical support and repair, and strengthen security. Progent can also show you how to design, rationalize, and implement a strategy to migrate from Windows Server 2000 to Microsoft Windows Server 2003. Progent is expert in setting up pilot installations to reduce the technical risk involved with moving to Windows Server 2003 by identifying potential hardware and application compatibility issues.
If you have a small business information system with 10 to 50 desktop clients, Progent's computer outsourcing services free your business from over-reliance on single freelance consultant while giving you cost-effective and reliable access to enterprise-class network support. By providing IT consulting service when you require it, providing advanced expertise for key technologies, delivering value-added services such as 24x7 network monitoring, and charging only for services you use, Progent offers you an economical way for optimizing the productivity and profitability of your small business network. Progent is the smart way for small businesses to build and maintain a robust and safe IT network and to benefit from quick access to the skilled consulting typically available only to enterprises who can support a large internal IT organization.
Progent's software experts have worked for 20 years with .NET technologies and the Visual Studio development system and can create or modernize .NET apps rapidly and affordably.
Cisco has developed an extensive product line of routers including appliances built to provide the security, performance, and reliability demanded by customers ranging from small offices to worldwide enterprises. Cisco routers feature support for redundancy, transparent failthrough, and backup power for improved fault tolerance and network uptime. Progent can show you how to select and configure Cisco routers to build a solid foundation for your IT system and to make it easy to grow as you add new users, start new offices, install new services, extend your network to clients and partners, and manage a more mobile workforce. Progent offers expertise in a range of routers based on the Cisco IOS platform, including the Cisco 800 family of small business routers, Cisco 2800 and 3800 Integrated Services Routers, Cisco 3900 and 4000 G2 ISR routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for wide area network edge applications, CRS Carrier Routing System for core Networks, plus older 1700 and 2600 Series Routers.
Progent's Microsoft-certified consultants offer in-depth support in deploying, using and troubleshooting any edition of Microsoft Project Server and can deliver a wide range of affordable online support services based on industry best practices to help businesses of any size to receive all the benefits of this leading platform. Consulting support available from Progent include system planning, software configuration and upgrades, strategies for secure file and status sharing among local and offsite users, network infrastructure optimization, and customized webinar training classes.
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery consultant who can assist your business to halt the progress of an ongoing ransomware breach. Call 800-462-8800
Progent's consultants offer budget-friendly remote consulting and troubleshooting services for Windows Server Essentials. Progent offers full-service project management so you can design and execute an efficient move from Microsoft Windows Server Essentials to Microsoft 365 and other Microsoft Online platforms and services.
Microsoft Exchange and Macintosh workstations can work together efficiently. Progent's Mac and Microsoft premier consultants can show you how to install Microsoft Entourage and Exchange so your Apple Macintosh users can collaborate with colleagues who use Microsoft Outlook. With Exchange and Entourage 2008 for Mac, Exchange and Mac software can coexist, allowing Mac users to get and transmit messages, examine the GAL, import addresses, sync up appointments, and alert people to conferences with your Exchange account. Progent will make sure that your Exchange Server is appropriately set up and that LDAP and Outlook Web connectivity are working. Progent also can provide customized one-on-one Entourage education.
Progent's private cloud hosting allows small and midsize businesses to run key applications such as Microsoft SQL and Exchange from a secure Tier III data center on fully redundant hardware with offsite backup. Progent utilizes Microsoft's Hyper-V platform for server virtualization and Data Protection Manager for backup replication and restore. Smaller organizations can take advantage of Progent's private cloud to eliminate large investments in the acquisition, upkeep, and management of computer hardware and data center facilities while benefiting world-class levels of system availability and physical security.
Progent's ProSight Email Guard uses the technology of top data security vendors to provide web-based management and world-class security for your inbound and outbound email. The powerful structure of Progent's Email Guard managed service integrates a Cloud Protection Layer with a local gateway appliance to offer advanced protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-based malware. ProSight Email Guard's Cloud Protection Layer serves as a first line of defense and keeps most unwanted email from making it to your network firewall. This decreases your exposure to external threats and saves system bandwidth and storage space. ProSight Email Guard's onsite gateway appliance provides a further level of inspection for inbound email. For outbound email, the onsite security gateway offers AV and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The onsite gateway can also help Exchange Server to monitor and safeguard internal email that originates and ends inside your corporate firewall.
Progent's network engineers can assist you to streamline desktop PC update and patch management by delivering support for management tools like System Center Configuration Manager, SMS 2003, and WSUS.
Progent's Symantec experts can assist you to maintain legacy Symantec firewall and Symantec VPN products such as the Symantec Raptor and Symantec VelociRaptor line or show you how to migrate to more recent firewall technology. Progent can also enable you to create and implement a comprehensive security plan that can include firewall and VPN devices and utilities, outsourced security and network protection services, system monitoring software, and formal policies and enforcement procedures. Progent has the skill to be your single source for continuing technical support, administration, training, and security expertise.
Progent can provide the guidance of a CRISC-certified risk management consultant to assist you to design and implement an enterprise risk management (ERM) solution following best practices identified by CRISC and geared to match your organization's risk appetite, business objectives, and budgetary guidelines.
Progent offers the support of CISM Certified security consultants. The Certified Information Security Manager (CISM) committee describes the basic competencies and international standards of skill that IT security managers are expected to master. It provides executive management the assurance that consultants who have earned their CISM certification possess the background and knowledge to deliver efficient security management and consulting services.
Cisco's {Catalyst Wi-Fi controllers simplify the administration of wireless networks by unifying the provisioning and control of wireless APs, optimizing Wi-Fi throughput by reducing the impact of RF congestion, enhancing wireless availability with rapid auto-failover, and strengthening security by identifying cyber threats and analyzing network traffic based on user type and locale. Progent's Wi-Fi consultants can assist your business to configure Cisco wireless LAN controller appliances to manage Wi-Fi LANs of any size. Progent can help you to administer and troubleshoot your current Cisco Wi-Fi solution or implement a smooth upgrade to Cisco's modern Wi-Fi controller solutions.