Desktop and Mobile Consulting and Support Expertise
Overview of Progent's Desktop and Mobile Support
Additional Topics of Interest
Microsoft SQL Server 2008 Technical Support Services
Microsoft SQL 2008 Engineer
Progent's Microsoft-Premier SQL engineers offer a range of services to help small businesses to design, configure, manage, and troubleshoot Microsoft SQL 2008 systems in order to receive the maximum business benefit from Microsoft's advanced RDBM platform. Also, Progent can provide help with system architecture, enterprise-wide security, and software programming to optimize the strategic advantage of your computer investment.
ransomware protection Professionals
Consult Maze ransomware recovery
Progent's ransomware experts can assist your business to assess your ransomware vulnerability, remotely monitor and guard your network, assist with settlement negotiations with a hacker, and restore an information system victimized by a ransomware cryptoworm such as Ryuk, Maze, Sodinokibi, Netwalker, Snatch or Egregor.
Hyper-V 3.0 Virtual Server Consultant Services
Troubleshooting Windows Server 2012 R2 Hyper-V
Widows Server 2012 R2 Hyper-V improves virtualization in critical areas including multitenancy, flexible network infrastructure, cloud support, scalability and performance, and high availability. Progent's Microsoft-certified consulting experts can help your business to take advantage of Windows Server 2012 R2 Hyper-V to deploy and maintain virtual servers to reduce IT expenses and enhance productivity.
Cisco wireless Support Services
802.11ax Migration Technical Support Services
Progent's Wireless Consulting Services provide a convenient, economical option for companies of any size to configure, manage and repair cutting edge wireless network technology. For 802.11n and the latest 802.11ac wireless environments, Progent can show you how to design and install appliances like Cisco's Aironet and Meraki access points and wireless controllers. For mobile messaging and web-based business applications, Progent supports Apple iPhones, Apple iPads, Google Androids, and Windows phones and tablets.
Project Management Test Lab Consultants
Herakles Colocation Center Test Lab Engineers
The Progent Test and Training Lab at the QTS Colocation Center is available for testing mission-critical applications, creating efficient system upgrade methodologies, assessing and optimizing performance, planning or verifying disaster recovery strategies, mitigating compatibility problems, and establishing training systems for new products and technologies. For Progent clients who lack sufficient in-house resources to assemble proper test systems, Progent's Test and Training Lab cuts capital costs and engineering risk and helps keep vital network projects on schedule.
Problem Escalation Through Teamwork Computer Consulting Firm
Problem Escalation Through Teamwork Migration Firm
Progent's team of Microsoft and Cisco Certified experts average longer than ten years of real-world professional experience, at the front lines of network support, executing a broad variety of technical projects for an extensive array of clients. Every Progent support professional shares a refined collection of personal best practices which are combined into company-wide leading practices standards that Progent teaches its support personnel. This ensures that you get not just expert IT capability, but also a support engineer with proven approaches for applying computer knowledge to resolve real-world IT problems quickly.
Offsite Workforce Collaboration Software Help and Support
Onsite Technical Support Remote Employees Collaboration
Progent can assist small and mid-size businesses to deploy collaborative software to permit their remote workforce to engage in productive teamwork with colleagues and clients.
Biggest Integration Support Great Plains
Microsoft GP/Great Plains Outsourcing
Progent's Microsoft certified consultants offer a variety of consulting services for Microsoft Dynamics GP. Microsoft Dynamics GP/Great Plains is a Microsoft financial platform and business management tool based, like all Microsoft financial solutions, on the expandable and familiar foundation of Windows technology. Dynamics GP 2010, the most recent edition of Microsoft financial products in the Dynamics GP family, provides a cost-effective solution for controlling and combining finances, e-commerce, supply chain, manufacturing, project accounting, on-site support, customer relationships, and human resources. Dynamics GP is simple to deploy and integrate, and with its modular design you are able to purchase only the functions you currently need, with the ability to expand users and increase functionality in the future. Progent's Dynamics GP/Great Plains Software support engineers can show you how to deploy, configure and manage Microsoft Dynamics GP 2010 as well as earlier editions of Dynamics GP/Great Plains.
Small Business Network Security Consultant
Information Technology Consultants Small Office
Progent's Microsoft and Cisco certified network engineers offer expert help with a wide array of products and technologies and can deliver that expertise remotely anywhere in the U.S. or in person in select cities throughout the United States and anywhere in California. Progent offers remote help for networks based on Windows, UNIX, Linux, Sun Solaris, or Apple ac, or for environments that include a combination of Windows and UNIX-based platforms. Progent also offers the help of Cisco CCIE network engineers for the toughest network problems, as well as the the assistance of CISSP and CISM-qualified security engineers to handle complex security design and troubleshooting. Progent has provided online network support to businesses in all 50 states in the U.S.
Cisco ACNS, Cisco CDN Software Online Consulting
Microsoft Windows Server 2003 Network Load Balancing Manager Remote Technical Support
Progent offers high availability load balancing support that addresses network load balancing, load balanced program, LAN/WAN infrastructure routing, and content delivery technology such as F5 Networks 3DNS. non-stop load balancing providers for which Progent can provide consulting expertise include Windows 2003 Server Network Load Balancing Manager, Citrix Metaframe and Access Gateway, Cisco Content Services Switch, Cisco Content Engine and Cisco CDN Software, and F5 Networks BIG-IP.
An index of content::
Consultants Exchange 2010 Upgrade
Exchange Upgrade Specialist
Progent offers expert help for each phase of your Exchange 2010 migration with services that include outsourced or co-sourced project management services, site analysis, project planning, specification of all new software and hardware required, recommended sourcing, pilot verification at client location or at Progent's testing facility, setting up transitional coexistence between Exchange 2010 and Exchange 2003 or 2007, implementation of the production system, deactivating the old system, and training for customer's IT group and end users.
XenServer Virtualization Engineers
XenMotion Consulting
Progent's Citrix-certified consultants can help you to understand the strategic advantages of XenServer as well as other Citrix products, and can help your IT organization to design, validate, execute, troubleshoot, and maintain a Citrix XenServer solution. Progent can in addition assess your current Citrix technology deployment and show you how to enhance consolidation, responsiveness, security and compliance, availability, and disaster recovery.
Microsoft Experts Consulting Services Windows Server 2022 Hybrid Integration
24/7 Microsoft Expert Windows Server 2022 and SCOM Configuration
Progent's Microsoft Gold-certified Windows Server 2022 consultants can assist your company to design and implement an efficient upgrade to Windows Server 2022 using an on-premises network architecture or a hybrid deployment model that combines cloud-based Windows Server on Azure with a datacenter-based implementation of Windows Server 2022.
Microsoft Management Reporter Integration Companies
Microsoft Management Reporter Programming Company
Progent offers remote and on premises expertise to help you with any facet of business intelligence (BI) reporting ranging from debugging or modernizing applications to planning and deploying a comprehensive BI environment. Progent's BI consultants can help your company to maintain your existing reporting system, assist you to upgrade reports from an outdated reporting product to a modern one, and provide as-needed online training tailored to your individual requirements. Progent's business reporting professionals can provide expertise in the leading business analytics reporting platforms including Microsoft's SQL Server business intelligence suite (Integration Services, Analysis Services, and Reporting Services), Management Reporter/FRx, Office Access, Crystal Reports, Microsoft Power BI, Excel BI tools including Power Pivot, Power Query and Power View, and Report Builder.
Lync Server 2013 conference bridges Consulting
Lync Server 2013 Persistent Chat Consulting
Lync 2013, now called Skype for Business, allows businesses of all sizes to build a centrally managed and secure communications ecosystem that supports the modern Bring-Your-Own-Device computing model with IM, presence, web meetings with application sharing and whiteboard, and both IP-based and PSTN telephony across a wide range of desktop and handheld devices. Progent's Microsoft-certified Lync 2013 experts and system architects can assist your company to evaluate the business benefits of Lync Server 2013, create an on-premises, cloud-resident (via Microsoft Lync Online) or hybrid model suitable for your present and long-term goals, deploy Lync 2013 so as to speed up your ROI, and provide live online and onsite training to your IT team and users. Progent offers in-depth expertise in key pieces of a Lync Server 2013 deployment including Microsoft Windows Server, SQL Server Express and Exchange, and Progent can help you to integrate Lync Server 2013 with key Microsoft Office and Microsoft 365 applications such as Outlook clients and PowerPoint.
Professionals Cybersecurity Evaluation
Emergency Cybersecurity Evaluation Consultant
Progent's accredited cybersecurity consultants can run cybersecurity audits of enterprise-wide security to determine your organization's cybersecurity profile compliance with important industry cybersecurity standards. Progent offers ongoing managed services for security monitoring and response, on-demand company-wide security reviews, and targeted cybersecurity evaluations for critical areas of cybersecurity like Active Directory or ransomware-safe backups. Progent's certified security experts can also carry out comprehensive information security audits to validate your organization's compliance with key international security standards including HIPAA, PCI, and ISO 17799.
Engineers Microsoft Exchange Server Upgrade
Microsoft Certified Partner Exchange Server Upgrade Professional
Progent's Microsoft-certified engineers can deliver affordable online and on-premises support to implement your upgrade to Microsoft Exchange 2010, produce extensive documentation of your upgraded messaging environment, train your IT team and end users to get them up to speed rapidly on Exchange Server 2010, and offer ongoing administrative consulting and technical help. Progent's consultants can also assist you to migrate from Microsoft Exchange Server 2010 to Exchange 2013 or Exchange 2016.
Hornetsecurity Altaro 365 Total Teams Chat Backup Computer Consulting
Engineer Altaro 365 Total Backup
Progent is a certified Hornetsecurity/Altaro partner and can design, configure, and manage a deployment of 365 Total Backup to safeguard your Microsoft 365 user and group mailboxes, files residing within your company's OneDrive Accounts and SharePoint sites, user and group Teams Chats, plus files on Windows endpoints.
Emergency Aironet Wi-Fi Access Point Consultant Services
Best Aironet Outdoor Wi-Fi Access Point Engineer
Progent's Cisco certified wireless networking experts offer economical remote and on-premises support for legacy and modern 802.11ac Aironet wireless APs and Progent can assist you to plan and manage Wi-Fi environments that incorporate indoor and outdoor/ruggedized Aironet access points.
Wi-Fi Site Survey Outsourcing
Wireless LAN Site Survey Online Help
Progent's wireless site survey services help you to plan, install and troubleshoot a Wi-Fi LAN adapted to your facilities, offering you a wireless solution that delivers the reception, speed, density, Quality of Service, data protection, and hand-off capability your business needs. Wireless survey services from Progent include online predictive analysis for planning a Wi-Fi LAN and onsite site survey services for validating, optimizing, and debugging an operational wireless network.
Penetration Testing Consulting
24x7 Security Services Security Penetration Testing
Stealth penetration checking is an important component of any comprehensive IT system security strategy. Progent's security professionals can run extensive intrusion checks without the knowledge of your organization's internal network support resources. Stealth penetration checking uncovers whether existing security defense tools such as intrusion detection alerts and event history analysis are correctly configured and actively observed. Progent can implement ongoing autonomous penetration testing to map your internal/external attack surface and to identify ways that vulnerabilities, improper configurations, stolen credentials, missing patches, and unsound IT product defaults can be combined by hackers into the multi-front attacks typical of the latest variants of ransomware.
Exchange 2013 Remote Support
Open Now Microsoft Exchange Server 2019 Online Help
Progent's Microsoft-certified consultants have 20 years of background planning, installing, and supporting messaging systems for clients in the and throughout the U.S. Progent offers affordable Microsoft Exchange Servers consulting support to make sure that your email system features protection, fault tolerance, easy access for remote and mobile users, efficient management utilities, and seamless integration with telecommunications. Progent offers consulting and integration services for Exchange 2016, Microsoft Exchange 2013, Exchange 2010, MS Exchange 2007, Exchange 2003 Server, and MS Exchange 2000. Progent can also help small or mid-size companies to upgrade to Microsoft Exchange 2016 Server or MS Exchange 2013.
Microsoft 365 mail flow Network Engineer
Microsoft 365 Exchange Online and on-premises Exchange Online Troubleshooting
Microsoft 365 Exchange Online allows you to use cloud-based servers, mailboxes and other email infrastructure to reduce hardware costs and administrative overhead. You can configure Microsoft 365 Exchange Online to run all your Exchange mailboxes, or you can integrate a hybrid architecture that incorporates on-premises and cloud-hosted mailboxes. Progent's Microsoft-certified consultants offer budget-friendly online technical support to assist your organizations to assess the potential advantages of Microsoft 365 Exchange Online, design a solution that fits your business needs and budget, carry out an efficient migration from your current Exchange system to one that includes Microsoft 365 Exchange Online, train your IT team and users, and deliver ongoing consulting and technical support.
NetDocuments Troubleshooting Engineer
NetDocuments and Microsoft 365 Consult
NetDocuments (NetDocs) is a leading cloud-based document management system (DMS) built specifically for the legal profession. Progent offers online guidance from NetDocuments consultants to help legal departments and law firms to plan, configure, manage, tune, or debug a document management system (DMS) solution based on NetDocs.
Specialists NetDocs ndOffice
NetDocs SetBuilder Engineer
NetDocuments (NetDocs) is a cloud-based document management system designed specifically for law practices. Progent can provide online access to NetDocuments consultants to assist your law firm to design, configure, manage, tune, or debug a document management system (DMS) environment based on NetDocs.
Information Assurance Evaluation
Information Assurance Consulting Services
GIAC was established in 1999 to certify the skill of computer security professionals. GIAC certifications are recognized by companies and institutions around the world including and the U.S. National Security Agency (NSA). Progent's GIAC-certified information assurance consultants can provide help with all of the security services addressed within GIAC accreditation such as auditing infrastructure security mechanisms, event management and response, traffic analysis, web-based application security and security information and event management (SIEM) solutions.
ISA Server 2006 Online Consulting
Support and Setup ISA 2006
Internet Security and Acceleration Server 2006 is a multi-functional edge gateway that provides a fully integrated application layer firewall, virtual private network (VPN), and web caching platform for safeguarding the Internet-facing networks of any organization against a wide variety of attacks. Progent's Microsoft-certified Internet Security and Acceleration Server support professionals can show you how to design, cost-justify, pilot, install, customize and support the any version of ISA Server on your network.
24x7 Microsoft and Cisco Co-managed Call Center IT Consultants
IT Consultants Call Desk Sharing
Progent's Standard Help Desk Services provide a comprehensive solution that manages all facets of remote desktop technical support from service requests through ticketing, screen sharing, progress tracking, problem solving, and management reports. Support services are offered at a substantial discount from Progent's regular desktop service rates, and Progent offers the option of fast on-demand escalation to Level 2 and Level 3 experts to resolve complex issues.
Professional NotPetya ransomware hot line
ransomware removal and data recovery Professional
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery consultant who can help you to contain the progress of an ongoing ransomware breach. Call 800-462-8800
Palo Alto Networks PA-5450 Firewall Information systems Security Outsourcing
Protection Palo Alto Networks PA-3400 Series Firewalls
Progent's Palo Alto Networks firewall experts can show you how to select, configure, and manage Palo Alto Networks PA-Series firewalls to provide a next-generation security solution that spans your on-premises and cloud-based assets and guards any user anywhere with any endpoint device.
Microsoft Office XP On-site and Remote Support
Microsoft Office XP Computer Consultancy Firms
Progent's IT outsourcing support offerings for small businesses include planning Windows XP, Microsoft .NET Server, and BackOffice systems, managing upgrades to Microsoft Windows XP, Windows Server 2003, Active Directory, and Microsoft Exchange Server 2003, Help Desk services, online and in-person repair, fixing stubborn IT issues, and creating a comprehensive security strategy. Progent can show you how to enhance system reliability and performance via non-stop configuration, resilient network architecture, and proactive server monitoring. Progent also offers special project help for large-scale migrations and can assist with needs assessment, product identification, BOM development, vendor selection, purchasing logistics, and complete documentation. Progent's computer outsourcing service also features education for office productivity packages such as Office XP.
Microsoft Exchange 2010 Upgrade Professionals
Exchange Server Migration Consulting
Progent's Microsoft-certified consulting experts can help your organization to assess the value of Exchange 2010 for your company and can assist you to design and carry out a smooth migration to Exchange 2010 from Microsoft Exchange 2003 or Exchange Server 2007 that will offer fast return on investment by increasing your productivity, cutting the cost of equipment and support, streamlining administration, and consolidating your vital communications platforms.
Les Kent has a 35-year history of effective network integration, executive administration, marketing, and operations. He has shown a knack for creating sophisticated information technology solutions during his time as as a network designer, application developer, project manager, deployment expert, and problem solver for small businesses, new ventures, and major corporations.
DNA Center Outsourcing
Wi-Fi 6 LAN controller Outsourcing
Cisco's Catalyst Wi-Fi controllers streamline the management of wireless LANs by unifying the provisioning and control of Wi-Fi access points, optimizing wireless throughput by limiting the impact of radio frequency congestion, improving Wi-Fi uptime with rapid failover, and hardening data security by identifying threats and filtering traffic content based on user type and location. Progent's Wi-Fi consultants can help you to configure Cisco Wi-Fi controller appliances to manage wireless LANs of any size. Progent can help you to maintain and troubleshoot your current Cisco-based Wi-Fi environment or implement a smooth migration to Cisco's modern wireless controller technology.
Conti ransomware recovery Technology Professional
Egregor ransomware recovery Technology Professional
Progent's experienced ransomware recovery consultants can help you to restore a network victimized by a ransomware attack such as Ryuk, Maze, Sodinokibi, DopplePaymer, Snatch or Egregor.
Microsoft Exchange 2003 Online Help
Support and Integration Exchange 2003
Progent's Microsoft certified support team can help you design and deploy an efficient in-place Microsoft Exchange 2003 upgrade plan that avoids productivity downtime, reduces long-term service demands, and makes your Microsoft Exchange Server 2003 easy to manage. For complex multiple server or multi-site upgrades, Progent offers the knowledge and experience to finish your move rapidly and economically. Progent's Microsoft Exchange Server 2003 help, repair, and consulting services include assistance with the integration of outside vendor add-ons to Exchange 2003 Server that are in keeping with your business goals.
Dynamics 365 Business Central Applications Consulting
24/7 Microsoft Dynamics 365 Business Central Consultant
Microsoft Dynamics 365 Business Central (previously, formerly} branded Dynamics NAV and Navision) provides small and midsize businesses a unified soultions for financials, inventory control, operations control, project management, procurement, sales, supply chain, and business reporting. Progent's Dynamics Business Central/NAV consultants can help your organization to manage your legacy Dynamics NAV environment or upgrade efficiently to a cloud-based, local, or hybrid deployment model.
24-Hour Exchange 2007 Edge Server Outsourcing
24x7 Consultant Microsoft Exchange 2007
Progent's expert consultants can show you how to define and implement a smooth in-place Exchange Server 2007 upgrade plan that avoids productivity disruption, simplifies ongoing service requirements, and makes your Exchange 2007 Server easy to manage. For complicated multiple server or multi-location upgrades, Progent has the experience to complete your move rapidly and economically. Progent's Exchange Server 2007 help, repair, and design services include assistance with the integration of third-party add-ons to Exchange 2007 Server and the creation of unified messaging implementations based on Microsoft Exchange 2007 Server.
Microsoft Teams SIP trunking Consulting Services
Microsoft Teams AAD Connect Services
Progent can assist your organization to plan a migration to Microsoft Teams from Skype for Business or Lync Server and configure, manage, and debug a cloud or hybrid deployment of Microsoft Teams. Progent can help you to integrate Teams with Microsoft Office and Microsoft 365 apps, Exchange Online, SharePoint Online, and your phone system.
SharePoint Server Network Consulting
Online Consulting Office SharePoint Server 2010
Progent's Microsoft-certified experts can provide small and midsize companies IT consulting, support, and repair services for Microsoft SPS 2003. Microsoft Office SharePoint Portal Server is an enterprise portal solution for intelligently connecting people, teams and information. SharePoint Portal Server provides a common location for your workers or clients to access, organize, distribute and interact with relevant information, files, and software and to interact with other people. It allows faster and more intelligent decisions, more effective sharing across teams and more economical business practices. The primary objective of SharePoint Server is to bring together, in a relevant way, all of the many sources of information available inside and without a business network. Windows SharePoint Services join workers, customers, teams and projects with the knowledge they've created in a manner that makes data convenient to find, download and re-use.
Microsoft Exchange Outsourcing
Exchange 2003 Remote Support Services
Progent's Microsoft certified support team can help you design and deploy a smooth in-place Exchange Server 2003 upgrade plan that avoids network disruption, simplifies long-term service demands, and makes your Exchange Server 2003 easy to administer. For complicated multiple server or multi-location migrations, Progent offers the knowledge and experience to complete your move rapidly and economically. Progent's Microsoft Exchange 2003 support, troubleshooting, and design offerings include expertise with the configuration of third-party add-ons to Microsoft Exchange 2003 Server that are in keeping with your business needs.
XenServer Virtualization Consultants
Citrix XenServer Consultant
Progent's Citrix-certified engineers can help your company to evaluate the strategic benefits of XenServer as well as other Citrix platforms, and can help you to plan, test, implement, troubleshoot, and support a XenServer installation. Progent can in addition assess your existing XenServer environment and help you to optimize resource utilization, performance, security and compliance, availability, and recoverability.
CRISC Certified Network Risk and Information Systems Control Architect Professional
CRISC Risk and Information Systems Control Services
Progent can provide the services of a CRISC-certified risk management consultant to assist your company to plan and deploy an enterprise risk management (ERM) strategy following best practices promoted by CRISC and crafted to align with your company's risk tolerance, business goals, and budgetary guidelines.
Cisco CCDP Telecommuter Job
Computer Consulting Contractor Jobs
Progent is hiring a variety of on-staff employees such as motivated MCSEs; network consultants with Cisco CCNP or CCIE certification; and consultants for fault-tolerant system design with backgrounds in mobile connectivity, wireless networking, non-stop environments, disaster recovery solutions, data protection, and VMware technology. Progent is also hiring desktop support experts, remote service professionals, and CISSP or CISA certified security consultants. We are also looking for veteran managers able to operate efficiently in Progent's dynamic, virtual office environment. Progent contracts independent consultants with proven expertise and field background in important IT areas beyond Progent's main service concentration. Our Experts Team employs contractors who offer consulting and development services for line-of-business solutions such as MRP, Enterprise Resource Planning, or CRM; possess deep expertise with popular operating systems such as Linux, Macintosh, or Sun, or offer expert skills in areas such as telecommunications, web design, Electronic Data Interchange, eCommerce, or dbm programming. Freelance contractors premier by us coordinate with Progent's full-time engineers to provide end-to-end IT services for small company networks.
Security Audits Juniper Junos Network and Security Manager
Top Juniper Junos Compliance Auditor
Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.
Palo Alto Networks PA-7500 Series Firewall Cybersecurity Organizations
Cybersecurity Tech Services Palo Alto Networks PA-7000 Series Firewalls
Progent's Palo Alto Networks firewall experts can help you select, deploy, and manage Palo Alto Networks PA-Series firewalls to provide a next-generation security solution that spans your on-premises and cloud assets and protects any user at any location with any endpoint device.
Office Word and PDF Consulting
Office Word debugging Specialists
Progent's Office Word and Microsoft 365 Word consultants can provide a wide range of economical remote support services to assist you to manage and troubleshoot your legacy Microsoft Office Word environment or help you to upgrade to a current version of Microsoft Office Word. Services offered by Progent's Word experts include VBA programming, isolating and resolving compatibility problems between various versions of Word, integrating Office Word with different Office apps such as Excel and Outlook or with 3rd-party platforms and plug-ins,network enhancements for dependable. reliable cloud access, security consulting, smart phone and tablet integration, and online training sessions customized for individuals or groups.
Great Plains Migration Configuration
Microsoft Financial Software Support
Key features of Microsoft Dynamics GP/Great Plains accounting include a modular design that lets you license just the functionality you require, a standards-based foundation built on Microsoft technologies to protect your investment and offer a highly interconnected environment, advanced reporting services that allow you to track all operations, income and spending and sales patterns, integration with Microsoft Office to speed access to corporate information, the ability to integrate information from almost any db software or desktop software into Microsoft Dynamics GP/Great Plains, and an open architecture that makes it easy to develop specialized applications. Progent can show you how to configure and maintain a reliable, secure server and communications network to support Microsoft Dynamics GP, and can offer expert GP/Great Plains consultants to show you how to convert the advanced features of Microsoft Dynamics GP/Great Plains business accounting software into a high-value business management solution.
System Center 2016 Security Technology Consulting Services
System Center 2016 and Skype for Business Integration Support and Help
Small to mid-sized businesses can now enjoy all the advantages of Operations Manager and in addition have fast access to Progent's Microsoft Certified IT consulting professionals. With Progent's affordably priced network service packages, small businesses can select a basic Operations Manager 2007-based co-sourcing service program with network monitoring, reporting, Help Desk and online service or a complete round-the-clock outsourcing package. Progent offers expertise in System Center Operations Manager to provide small business information systems world-class reliability, protection, and performance.
CCNP Certified Aironet 1500 Access Point Technical Support Services
Immediate Aironet Access Point Security Network Consulting
Progent's Cisco CCIE wireless network infrastructure consultants can provide online or on-premises configuration and debugging services to assist you to plan, configure, upgrade, tune, administer and debug Aironet wireless AP environments of any scale or topology. Progent's Cisco wireless controller consultants can also help you to integrate your wireless environment with your wired network and cloud-based resources to create an enterprise-wide connectivity solution that is easy to manage and expand. Progent also can provide affordable wireless site surveys to help you to determine the most efficient selection, location and setup of Aironet Wi-Fi access points to work with your unique workplace design, building structure, and anticipated workloads.
Services Documentation IT Services
Tracking Service Costs Remote Troubleshooting
Progent uses an enterprise-class service reporting system that stores and organizes detailed documentation for all delivered support activities. Unlike some freelance consultants or small support organizations who provide scant documentation or details of tasks done, every service delivered by Progent is accompanied by comprehensive documentation. Each Progent consultant has access to the support reports transmitted by each staff member to each customer. The discipline of documenting and archiving service activity allows more efficient support and eliminates a slew of typical problems such as when a service customer is effectively held captive to a consultant who won't let go of vital service information.
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