Additional Topics of Interest

Small Office Network Consultant Services
Small Firm Specialists

If you have a small business information system with 10 to 50 desktop clients, Progent's network outsourcing services free your business from dependence on single freelance service provider while giving you cost-effective and reliable access to enterprise-class technical support. By providing network support service when you require it, providing specialized expertise for key technologies, delivering value-added support such as automated server monitoring, and billing only for services you receive, Progent offers you an affordable solution for maximizing the productivity and profitability of your small business network. Progent is the smart way for small organizations to build and support a reliable and secure IT system and to have fast access to the experienced consulting typically restricted to businesses who can afford a large in-house IT group.

Ekahau Wi-Fi 6 Wireless Site Survey Engineer
Ekahau Wi-Fi Planning Engineer

Progent's Ekahau-certified Wi-Fi site design experts can assist you to plan, deploy, tune, manage and troubleshoot a Wi-Fi solution adapted to your venue. Progent offers online or onsite expertise for Ekahau Pro for predictive Wi-Fi design, Ekahau Sidekick for on-premises RF measurement, Ekahau Analyzer for debugging RF issues, and Ekahau Insights for monitoring the performance of multiple Wi-Fi sites.

Firepower Integration Services
ASA 5500-X Firewall with Firepower Consultant Services

The current Cisco ASA 5500-X Series of firewalls with Firepower Services deliver significantly more bang for the buck than Cisco's legacy PIX and ASA 5500 firewalls and have superseded the ASA 5500 and PIX 500 firewalls for all new installations. Progent's Cisco-premier CCIE network experts can help you to manage your legacy PIX or Cisco ASA 5500 firewalls and upgrade efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist your organization to design, deploy, tune, administer and debug firewall environments based around Cisco ASA 5500-X firewalls with Firepower Services.

Top Quality Automatic Network Topology Diagrams Professionals
Network Services Monitoring Network Consultants

Progent's ProSight WAN Watch is a network infrastructure management service that makes it simple and affordable for small and mid-sized businesses to diagram, track, optimize and troubleshoot their networking hardware like routers, firewalls, and wireless controllers as well as servers, printers, endpoints and other networked devices. Using state-of-the-art RMM technology, WAN Watch ensures that infrastructure topology maps are always updated, copies and displays the configuration of almost all devices on your network, monitors performance, and sends alerts when problems are detected. By automating complex network management activities, WAN Watch can knock hours off ordinary chores such as network mapping, reconfiguring your network, locating appliances that need critical updates, or resolving performance bottlenecks.

UNIX Security Services
Solaris Security Firms

If your company runs a Solaris network or a multi-OS IT environment, Progent's CISM and ISSAP-premier security specialists can assist your entire enterprise in a broad array of security topics such as security administration practices, security architecture and strategies, access management systems and techniques, applications development security, operations security, hardware security, communications, network and Internet security, and disaster recovery preparedness. CISM, CISSP and ISSAP define the basic competencies and worldwide standards of knowledge that network security managers are required to master. These accreditations offer IT management the assurance that consultants who have earned their CISM, CISSP or ISSAP certification have the experience and theory to offer world-class security management and consulting services.

Knowledge Transfer On-site Technical Support
On-site Support Expert Training

Progent practices knowledge transfer from Progent's support experts to customers. By educating customers to resolve problems that are within their scope, Progent is able to concentrate on providing hard-to-find skills where Progent faces little competition. Small companies who utilize familiar independent consultants or who employ in-house IT staffs benefit when Progent passes on information about critical technology and tested methodologies to make their networks more robust, protected, and efficient.

Microsoft SCOM Professionals
Remote Consulting SCOM Management Packs

Progent's Microsoft-certified consultants have more than 10 years of background planning, implementing, optimizing and repairing Microsoft SCOM environments and offer organizations of any size expert online or on-premises consulting support for SCOM 2012. Progent can help your company to design an architecture for System Center 2012 Operations Manager servers that delivers the performance and availability required to watch over your IT resources effectively, whether your datacenters are on-premises, in the cloud, or a hybrid environment. Progent's SCOM consultants can also help you to import and customize SCOM 2012 management packs according to best practices for tracking network infrastructure as well as Microsoft and 3rd-party apps and services. In addition, Progent can provide fast remote or onsite troubleshooting to help you to fix critical issues uncovered by SCOM 2012.

Offsite Workforce Data Protection Support and Integration
Offsite Workers Data Protection Configuration

Progent can assist small and medium-size businesses to design, configure, verify and maintain backup/recovery technology to support teleworkers.

Palo Alto Networks FireWalls Security Contractor
After Hours Palo Alto Networks WildFire Firewall Configuration

Progent's Palo Alto Networks firewall experts can help you choose, configure, and manage Palo Alto Networks firewalls to provide a modern security environment that extends across your on-premises and cloud resources and guards all users at any location with any endpoint device.

Consultancy Google Cloud Identity
Engineers Google Cloud Kubernetes

Progent can provide cost-effective online and on-premises support to assist businesses of any size to move all or part of their critical network infrastructure to Google Cloud Platform (GCP). This can save time and equipment expense and allow the use of Google's cutting edge AI and machine learning technology. Progent can assist you with every aspect of Google Cloud Platform migration and troubleshooting including needs analysis, readiness evaluation, system design and review, pilot testing, configuration, administration, performance optimization, licensing management, disaster recovery solutions, and security.

Flexential Tampa Colocation Center Consulting
Flexential Colocation Center Specialist

Progent makes use of the Flexential Tampa colocation center primarily to provide private cloud hosting services. Progent has a team of IT experts located in the Tampa area, and Progent also offers online expertise from Progent's nationwide team of Microsoft-certified consultants, Cisco-certified CCIE network infrastructure engineers, ISSIP-CISSP-certified security experts, Hyper-V and VMware virtualization professionals, and veteran disaster recovery/business continuity planning consultants. Progent can also help your business to plan and execute a move to the Flexential facility with services like designing solution configuration, recommending hardware, system configuration and testing, debugging, streamling remote management, and educating your network staff.

Unified Single Number Reach Consultants
Jabber Computer Consultant

Cisco Unified Communications Manager, previously branded CallManager, operates as the foundation of Cisco's communications and collaboration portfolio. CUCM and Unified CM Express (CME) provide a modern IP-PBX by integrating closely with applications like Unified CM IM and Presence Service, Unity Express (CUE) for voicemail, Cisco Unified Mobility for Single Number Reach, and Unified Contact Center Enterprise (Unified CCE) for building a highly automated customer contact center. Progent's Cisco-certified consultants offer effective and budget-friendly remote and on-premises expertise to assist organizations of all sizes to build and administer Unified CM environments by providing Cisco Unified Communications Manager configuration and technical support services that add optimum business value. Progent can assist with any aspect of CUCM configuration and troubleshooting in areas that include integrating Cisco Voice over IP phones and desktop Video phones, reviewing dial plans, configuring SIP trunking and PSTN calling, installing ISR G2 routers with CUBE VoIP networking support, creating UCS server clustering systems for survivability, performance tuning, and integration with Exchange Server.

Microsoft Windows 10 Migration IT Consulting
Emergency Microsoft Windows 10 Evaluation Professionals

Progent's Microsoft-certified consulting experts can assist organizations of all sizes to evaluate Windows 10 or to migrate to Windows 10 from any earlier release of Windows. Online and onsite assessment and upgrade support for Microsoft Windows 10 provided by Progent's consultants include Return on Investment analysis, project coordination, application and driver compatibility testing, pilot systems, Hyper-V virtualization strategies, Cloud and hybrid integration, mobile management, teleworker connectivity, data and identity security, streamlined provisioning and management, infrastructure optimization, wired/wireless convergence, business continuity planning, webinar training for network management personnel and end users, and post-migration consulting support.

Consultants ProSight Data Protection Services ECHO
ProSight DPS ECHO Hybrid Cloud Backup/Recovery Services

ProSight Data Protection Services ECHO offer small and medium-sized businesses an affordable end-to-end solution for secure backup/disaster recovery. Available at a low monthly price, ProSight Data Protection Services automates your backup processes and enables rapid recovery of vital files, applications and VMs that have become lost or damaged as a result of component failures, software bugs, natural disasters, human mistakes, or malware attacks like ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, apps, system images, plus Hyper-V and VMware virtual machine images. Critical data can be backed up on the cloud, to an on-promises storage device, or mirrored to both. Progent's disaster recovery consultants can deliver world-class expertise to configure ProSight Data Protection Services to to comply with government and industry regulatory requirements such as HIPAA, FINRA, and PCI and, when needed, can help you to restore your business-critical information.