Progent's Microsoft-certified Internet Security and Acceleration Server consulting experts have extensive experience creating corporate security designs for information systems with multiple locations, remote users, and mission-critical web-based applications. A Progent ISA Server engineer can help your small business plan and deploy an installation of Microsoft ISA Server 2004 that meets your IT protection requirements without restricting your network.
Progent can provide online and onsite expertise to assist your organization with any facet of business intelligence reporting from debugging or enhancing reports to planning and deploying an advanced business intelligence solution. Progent's BI consultants can assist your company to support your existing reporting environment, help you to upgrade reports from a legacy reporting platform to a current solution, and provide as-needed remote training tailored to your individual requirements. Progent's business reporting professionals can provide experience in all popular BI reporting and visualization platforms such as the SQL Server BI suite (SSIS, SSAS, and SSRS), Microsoft Management Reporter/FRx, Microsoft Access, Crystal Reports, Power BI, Excel business analytics tools such as Power Pivot, Power Query and Power View, and Report Builder.
Progent can assist you to plan and carry out a smooth migration from onsite Active Directory to cloud-based Microsoft Entra ID (formerly called Azure Actve Directory) or to a hybrid system that deploys Microsoft Entra Domain Services and Microsoft Entra Connect to centralize identity services for both on-premises and cloud resources.
Progent can help you in any facet of your upgrade to Exchange 2019 such as deploying Windows Server 2019 Core as a host for Exchange; designing high availability (HA) infrastructure for an on-premises, cloud-based or hybrid deployment; moving mailboxes; designing and configuring Hyper-V virtualization; setting up hardware load balancing (HLB); configuring Database Availability Groups (DAGs) with MCDB caching; setting up Skype for Business 2019 for voicemail services; setting up collaboration with SharePoint; preparing firewalls; integration with Microsoft 365 and setting up Outlook.
Progent's certified engineers can help your company to pilot Windows 7 to confirm application and driver compatibility and to check its performance and reliability operating with your applications. Progent can also help you to evaluate the potential strategic advantages of moving to Microsoft Windows 7. If Microsoft Windows 7 fits your business, Progent can assist you to plan and carry out a non-disruptive upgrade to Windows 7 from a previous version of Microsoft Windows.
Progent's ProSight WAN Watch is an infrastructure monitoring and management service that makes it easy and affordable for smaller businesses to map, monitor, enhance and troubleshoot their networking appliances such as switches, firewalls, and load balancers as well as servers, client computers and other networked devices. Incorporating state-of-the-art RMM technology, WAN Watch makes sure that network diagrams are kept updated, captures and displays the configuration information of virtually all devices connected to your network, tracks performance, and generates alerts when potential issues are detected. By automating time-consuming management activities, WAN Watch can knock hours off ordinary tasks such as making network diagrams, expanding your network, locating appliances that require critical software patches, or identifying the cause of performance problems.
ProSight LAN Watch with NinjaOne RMM is Progent's network, server and endpoint monitoring service that uses state-of-the-art remote monitoring and management (RMM) technology to keep your IT system running efficiently by checking the health of critical devices.
Small to mid-sized businesses can now enjoy all the benefits of Operations Manager and in addition have quick access to Progent's Microsoft Premier network support professionals. With Progent's affordably priced network support programs, small organizations can choose a simple Microsoft System Center Operations Manager-based co-sourcing service program with network monitoring, reporting, Help Desk and online service or a comprehensive round-the-clock outsourcing package. Progent supports Operations Manager to offer small business networks world-class availability, protection, and productivity.
Altaro VM Backup from Hornetsecurity offers small and mid-size organizations a dependable and budget-friendly platform for backing up and recovering Microsoft Hyper-V and VMware-based virtual machines (VMs). Altaro VM Backup can be used for on-premises, remote, multi-site, and cloud environments and also enables low-cost backup to Microsoft Azure Block Blob storage. Altaro VM Backup protects against ransomware attacks via Immutable Cloud Storage. This creates tamper-proof backup data that cannot be modified by any user including administrators or root users. Progent is a certified Hornetsecurity/Altaro partner and can provide a wide range of online or on-premises consulting services to help you to plan, install, optimize and debug a comprehensive backup/restore solution based on Altaro VM Backup software. With ProSight Data Protection Services Altaro VM Backup, Progent offers a fully managed backup/recovery service powered by on Altaro VM Backup software.
Progent's expert support team can show you how to design and deploy an efficient in-place Exchange Server 2007 migration strategy that minimizes productivity disruption, reduces long-term support demands, and makes your Exchange 2007 Server easy to manage. For complex multi-server or multi-site upgrades, Progent offers the experience to finish your project rapidly and affordably. Progent's Microsoft Exchange Server 2007 support, troubleshooting, and design offerings include assistance with the configuration of third-party add-ons to Microsoft Exchange Server 2007 and the design of unified messaging implementations powered by Exchange Server 2007.
Progent provides several basic types of Contact Center services including Microsoft and Cisco Helpdesk Outsourcing Support Services, Virtual Helpdesk Support, and Help Desk Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk team of trained Microsoft and Cisco professionals offers your customers easy access to a reliable support resource with years of experience delivering phone support and online troubleshooting for IT systems based on Microsoft technology. Progent's focus is on earning the support Help Desk a respected image as a key contributor to business productivity. Progent's target is to resolve and not merely report problems.
Progent's computer outsourcing services for small companies feature planning Server 2003, .NET, and BackOffice systems, coordinating migrations Microsoft Windows XP, Windows 2003 Server, Active Directory, and Microsoft Exchange Server 2003, Help Desk Call Center, remote and on-site troubleshooting, fixing chronic IT issues, and producing a comprehensive security strategy. Progent can help you enhance system reliability and throughput with fault-tolerant configuration, redundant network topology, and proactive server monitoring. Progent also offers project management assistance for major migrations and can assist with needs assessment, product inventory, bill of materials development, vendor qualification, purchasing logistics, and full documentation. Progent's IT outsourcing help also includes education for office productivity programs such as Office XP.
Microsoft Mac and Linux Desktop Consulting Services Firm
The new ASA 5500-X Series of firewalls with Firepower Services provide substantially more value than Cisco's earlier PIX and ASA 5500 firewalls and have replaced the ASA 5500 and PIX 500 firewalls for all new installations. Progent's Cisco-certified CCIE network experts can assist you to maintain your legacy PIX or ASA 5500 firewalls or migrate to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also help you to plan, configure, tune, administer and troubleshoot firewall solutions built around Cisco ASA 5500-X firewalls with Firepower Services.
Cisco's Meraki line of access and distribution switches are intended for sites ranging from branch offices to large campuses. Progent's Cisco-certified CCIE consultants can provide cost-effective remote consulting expertise to assist you to design and implement a productive network architecture that incorporates Meraki switches, streamline network administration with Meraki's cloud-centric management architecture, define policies to ensure security, develop and test a disaster preparedness plan, and troubleshoot issues associated with any facet of your Meraki ecosystem. Progent can also assist your company to integrate Meraki switches with Cisco's Nexus or Catalyst data center switches and with Meraki wireless access points to create a unified networking infrastructure.
Lync 2013, now called Skype for Business, enables organizations of all sizes to build a centrally managed and protected communications environment that permits the modern BYOD computing style with instant messaging, real-time presence, web conferencing with application sharing, as well as IP and PSTN telephony across a wide assortment of desktop and handheld clients. Progent's certified Lync Server 2013 consultants and network integrators can help you to assess the business benefits of Lync 2013, create an on-premises, cloud-based (with Lync Online) or mixed model suitable for your current and long-term goals, implement Lync 2013 in a way that expedites your return on investment, and provide live online and onsite training to your management team and end users. Progent offers expertise in critical pieces of a Lync Server 2013 deployment that include Windows Server, SQL Server Express and Exchange, and Progent can help your organization to integrate Lync 2013 with popular Office and Microsoft 365 apps such as Outlook and PowerPoint.
Progent's Microsoft-certified experts can provide a range of consulting services to help companies of all sizes to install, administer, and support environments that incorporate desktops, notebooks, tablets, or Windows phones powered by Microsoft Windows 8.1. For larger organizations, Progent's experienced project managers can help set up testing environments to assess Windows 8.1 and plan and implement Windows 8.1 migration projects following leading practices.
Progent's Ekahau-certified Wi-Fi network design experts can help your business to plan, deploy, optimize, manage and debug a Wi-Fi network optimized for your building. Progent offers online or on-premises expertise for Ekahau Pro for predictive Wi-Fi design, Ekahau Sidekick for on-premises RF signal analysis, Ekahau Analyzer for troubleshooting RF issues, and Ekahau Insights for tracking the health of multiple Wi-Fi networks.
Progent offers a broad range of affordable consulting and support services to assist you to deploy, integrate, repair, and manage desktop PCs and laptops powered by Windows, Apple macOS and OS X, or popular editions of Linux. Progent can offer onsite or online assistance for individual machines or notebooks or help your business to design and implement a large-scale migration to new or revised OS platforms and applications. Progent can also provide engineers and technicians to help you to prepare for and implement a company move or consolidation organized to produce minimal interruption to your business.
Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery consultant who can assist you to contain the progress of an ongoing ransomware attack. Call 800-462-8800
Progent's Check Point firewall consultants can show you how to plan, integrate, and manage firewall environments that rely on Check Point Software NGFW firewall appliances and Check Point's cloud-based SandBlast security services. Progent can also help you support legacy Check Point firewalls or upgrade efficiently to Check Point's modern security gateways.
Progent's ProSight Virtual hosting services offer small and midsize companies a variety of advantages such as reduced capital expenditures, savings on operational expense, improved executive focus, world-class protection, enhanced fault tolerance, and regulatory compliance.
For advanced project management support, Progent can provide the services of veteran IT professionals with years of background in IT management, application development, and process engineering for organizations ranging from Big 4 firms to dot-com startups to state government agencies. These high-level IT managers can provide project management skills to assist enterprise clients follow leading practices to ensure that major projects are completed on schedule and within budget.
ProSight ECHO Data Protection Services from Progent provide small and medium-sized businesses an affordable end-to-end solution for cloud backup/disaster recovery (BDR). ProSight DPS automates and monitors your backup processes and allows fast restoration of vital files, applications and virtual machines that have become unavailable or damaged due to component breakdowns, software glitches, natural disasters, human error, or malicious attacks such as ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, applications, system images, as well as Microsoft Hyper-V and VMware images/. Important data can be backed up on the cloud, to an on-premises storage device, or to both. Progent's disaster recovery consultants can deliver advanced expertise to configure ProSight Data Protection Services to to comply with government and industry regulatory requirements such as HIPAA, FINRA, PCI and Safe Harbor and, whenever necessary, can help you to recover your critical data.
Configuration Manager 2016 automates software provisioning across multiple sites, streamlines compliance settings control, keeps track of network assets, guards against corporate data leakage, performs network health reporting, enables safe end-user self service, and delivers a common control mechanism for administering multi-OS ecosystems running on-premises, cloud-centric, or hybrid deployment architectures. Progent's Microsoft-certified Configuration Manager 2016 consulting team and Microsoft Azure cloud integration experts can assist your organization with any aspect of planning, implementing, using and troubleshooting a System Center 2016 Configuration Manager deployment for local, cloud, or hybrid environments.
Progent offers two low-cost service packages intended to allow small companies to get an independent security assessment from a premier security consultant. With Progent's External Security Inventory Checkup, a security expert runs a comprehensive test of your network from beyond your company firewall to uncover possible risks in the security profile you expose to the outside world. With Progent's Internal Security Inventory Checkup, a certified security professional runs a network scan from a secure computer inside your firewall to evaluate your exposure to internal threats. The two security inventory packages are set up and run from a protected external site.
ProSight Reporting is an expanding family of real-time reporting utilities created to work with the industry's leading ticketing and network monitoring applications including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Progent's Microsoft-certified consulting experts can assist you to determine the value of Exchange 2010 for your company and can assist your IT staff to design and implement a smooth migration to Exchange 2010 from Exchange 2003 or Microsoft Exchange 2007 that will offer fast payback by improving your workers' efficiency, cutting the cost of hardware and support, simplifying management, and integrating your key communications platforms.
Progent provides nationwide urgent phone support and troubleshooting services for businesses who run Sun Solaris environments or whose information systems include a mix of Solaris and Microsoft products. Online technical support offers optimum leverage for your IT budget by protecting user productivity and limiting the time charged for network repair services. Sophisticated online access tools and skilled technicians and consultants allow Progent to solve the majority of network problems without wasting time and expense by traveling to your site. In the vast majority of cases your network problems can be dealt with by telephone or through a combination of telephone support and online access. Progent can make available Cisco certified CCIE infrastructure engineers and CISM and CISSP premier security professionals to help you with the most challenging system problems.
Progent's Microsoft certified experts provide three ways to help medium-size and large companies develop a cost-effective and productive internal Network Support Help Desk. Progent's consulting services include Return on Investment evaluation, process analysis and enhancement, management reporting, education of in-house staff, and documentation of processes. Progent's Software Selection and Integration Services help companies sift through the numerous top level Help Desk software packages available and decide which products may be too expensive, miss key functions, or align badly with your company's corporate culture. Progent also provides short-term staffing for organizations who want to augment their in-house Help Desk staff for special projects or to substitute for vacationing or incapacitated personnel.
Progent's Microsoft-certified consultants can help you plan, document, implement, manage, and repair a network-wide migration to 64-bit server and desktop operating systems and applications. Progent can help you pilot your 64-bit infrastructure to make sure it supports all of the key 32-bit programs that you want to retain plus the new 64-bit editions of software you plan to run.
Progent's Sun Solaris platform consulting services offer small businesses and software developers assistance with administering and supporting Sun Solaris systems that coexist with Microsoft-based technology. Progent can give your organization access to Solaris experts, support professionals certified by Microsoft and Cisco, and security specialists with CISM and CISA certification. This broad array of expertise offers you an easy single source to help you create and manage a protected and reliable cross-platform connectivity and communications infrastructure that allows Solaris and Microsoft coexistence by integrating MS Windows with major versions of UNIX such as Apple Mac OS X, Solaris, IBM AIX, HP-UX, BSD, SCO UNIX, and SGI/Irix or leading Linux variations including RedHat, SUSE Linux, CentOS, Ubuntu Linux, PCLinuxOS, fedora Linux, Gentoo Linux, Mandriva Linux, Debian GNU/Linux, and Slackware Linux.
Progent's support services for patch management provide organizations of any size a flexible and affordable solution for evaluating, validating, scheduling, implementing, and tracking software and firmware updates to your virtual and physical; servers, such as scanners, network appliances like switches and Wi-Fi APs, and Internet-of-Things (IoT) devices such as alarms and health monitors.
Progent's software experts have worked for two decades with .NET tools and the Visual Studio development environment and can create or enhance .NET applications quickly and affordably.
Microsoft Lync 2013, renamed Skype for Business, enables organizations of any size to create a centrally managed and protected communications environment that supports a BYOD computing style with instant messaging, presence, audio/video and web conferencing with app sharing and whiteboard, as well as IP and PSTN calling across a wide assortment of desktop and handheld clients. Progent's Microsoft-certified Lync Server 2013 consultants and network architects can assist your company to assess the advantages of Lync Server 2013, create an in-house, cloud-resident (via Lync Online) or hybrid model appropriate for your present and future plans, implement Lync Server 2013 so as to speed up your return on investment, and provide live webinar and on-premises training to your IT team and end users. Progent offers expertise in key components of a Lync Server 2013 solution that include Windows Server, SQL Server and Exchange Server, and Progent can help your organization to combine Lync Server 2013 with popular Microsoft 365 apps such as Outlook and PowerPoint.
Microsoft Windows Server 2008 R2 offers outstanding levels of performance, security, fault tolerance, expandability, and versatility that accelerate productivity of local, remote, and mobile workers. Progent's network experts can deliver affordable remote consulting, troubleshooting, and education services to assist your company to plan, implement, and manage Microsoft Windows Server 2008 R2 in order to add significant business value to your information system.
The QTS (formerly Herakles) Colocation Center facility is located in the earthquake-neutral Natomas neighborhood of Sacramento, CA. If your business is now using the QTS Sacramento data center as a colocation site or if your business is considering migrating your main or offsite backup system to the Herakles data center, Progent can provide a variety of cost-effective consulting services that include data center relocation, system deployment and updates, infrastructure improvements, project management, virtualization configuration, offsite monitoring, streamlined system administration, software development, business continuity planning, security assessment, and the support of Progent's Test Lab.
Microsoft supports transparent hybrid networks that combine Microsoft 365 Exchange Online and local Exchange systems. This allows you to have certain Exchange mailboxes located at your on-premises datacenter or private cloud and other mailboxes hosted by Microsoft 365. Progent's Microsoft-certified consulting team can assist your organization with any facet of designing, implementing and debugging your hybrid Microsoft 365 Exchange Online deployment. Progent's Exchange specialists can provide as-needed expertise to help you through challenging technical issues and also can provide extensive project management outsourcing to make sure your hybrid Microsoft 365 Exchange initiative is carried out on schedule and on budget.
Progent offers onsite training designed for individuals who want to broaden their understanding of the Apple macOS and OS X platform, Mac hardware, or Mac office applications including Word, Excel, and Outlook for Mac. Progent also offers specialized group or one-on-one online classes for Mac application software.
Progent's ProSight Ransomware Preparedness Report is an affordable service centered on a brief discussion with a Progent information assurance consultant. The interview is intended to evaluate your organization's preparedness to defend against ransomware or recover rapidly from a ransomware incident. Progent will work with you directly to collect information concerning your existing antivirus tools and backup procedures, and Progent will then produce a written Basic Security and Best Practices Report detailing how you can apply best practices to deploy a cost-effective security and backup system that minimizes your exposure to a ransomware attack and meets your company's requirements.
Progent's Microsoft-certified consultants can assist organizations of all sizes to adhere to best practices to configure System Center 2012 Virtual Machine Manager hosts, networking, storage, and library resources; plan, deploy, and manage private clouds, VMs, and services in SCVMM 2012; and combine SCVMM with SCOM 2012 for enterprise-class monitoring and reporting. Progent can help you to move from an earlier release of System Center Virtual Machine Manager or from a third-party management platform, and Progent can show you how you to optimize and troubleshoot your current SCVMM 2012 environment to make sure you realize maximum return on investment.
Remote continuous network monitoring, automated alarms, and actionable reports are vital to maintaining the health of your network and avoiding preventable and expensive disruptions. Remote Monitoring and Management (RMM) technology has advanced to the point that businesses of any size can get a degree of protection that was once reserved for enterprises. Progent offers several RMM options available as economical services designed to assist your company to detect and fix a an array of network issues before they can disrupt productivity.
Progent's data protection experts can assist you to create, deploy and manage a backup plan built around MSP360 Backup technology to protect your IT resources hosted on any major public cloud. Progent can provide end-to-end monitoring and management to prevent data loss resulting from user mistakes, software errors, ill-intentioned insiders, and malware attacks like ransomware.
Progent can help your business in any and all phases of your upgrade to Microsoft Exchange 2016 such as planning high availability architecture for an on-premises, Microsoft cloud connected or hybrid deployment; server and CAL licensing compliance for Exchange 2016 and Windows Server 2012 R2+; migrating mailboxes; Hyper-V virtualization design; determining storage capacity required for your virtual machines, mailbox databases and logs; configuring hardware load balancing (HLB) for high-availability client access services; designing, building and testing Exchange and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint Server or SharePoint Online; updating your firewall; resolving SSL issues; providing client integration with Office desktop or Microsoft 365; and setting up Outlook on the web.
Progent can help you to plan and administer cost-effective environments that can include Windows and Linux systems and apps in either cloud-based solutions or in hybrid topologies that combine local IT assets along with one or more public cloud services. To help you to incorporate public clouds with physical datacenters, Progent can provide a range of cloud migration services that include Microsoft Azure enterprise hybrid cloud planning and deployment services, Amazon Web Services (AWS) cloud migration, and Amazon Web Marketing Service programming and debugging. Progent has 20 years of experience providing advanced consulting support online, and Progent can make sure you complete your cloud integration projects quickly and affordably.
installation and Administration Microsoft and Mac Desktop
Progent's certified experts offer small and mid-size companies world-class consulting services for Systems Management Server and System Center Configuration Manager, Microsoft's standard tools for change and configuration management. System Center Configuration Manager is Microsoft's new title for the change management platform previously called Systems Management Server. Configuration Manager offers a variety of enhancements to Microsoft Systems Management Server including comprehensive automation, integrated Vista Windows Server 2008 awareness, quarantine support, and boot image management. Progent's certified engineers can show you how to use SMS Server or Configuration Manager effectively for automated OS and application installation, security patch administration, application tracking, and software license reconciliation. Progent's engineers can also assist you to move efficiently from SMS Server 2003 to Configuration Manager.
Progent can show you how to design, deploy, manage, and troubleshoot an efficient Wi-Fi LAN architecture, recommend sensible technology, and integrate access points, bridges, antennas, wireless controllers, and various wireless accessories. Progent can also show you how to build a thorough 802.11ac wireless system security plan that is well aligned with the security strategy for your entire business network.
Progent's ransomware experts can help your business to evaluate your ransomware vulnerability, remotely monitor and guard your network, help with settlement negotiations with a threat actor, and reconstruct an information system damaged by a ransomware variant such as Ryuk, Maze, Sodinokibi, Netwalker, Snatch or Nephilim.
Progent can provide the affordable services of remote Internet connectivity consultants to help your organization to assess or update your Internet services so your Internet connectivity solution matches your business requirements. Services provided by Progent's engineers include evaluation of your existing bandwidth utilization, vendor and plan analysis and selection, network provisioning, and managing a smooth switchover to a new carrier and/or service plan. Provisioning can include enhancing existing routers and configuring additional ones, implementing firewalls, and designing dependable BGP configurations.
Fortinet next-generation firewalls are industry leaders in delivering best-in-class performance for SSL/TLS inspection. Progent's Fortinet firewall consultants can assist your business to deploy your Fortinet FortiGate firewalls to safeguard your IT resources at the enterprise perimeter, within the data center core, at branch locations, and in the cloud.
Progent offers clients access to engineers who have been awarded some of the computer industry's most prized certifications. Progent thinks that clients have the right to be sure that their IT service professionals have accredited training as well as extensive practical field experience so that Progent's clients can use Progent's support with confidence. Often, vendor credentials like the CCIE brings priority for significantly superior vendor support than is available to non-certified consultants, enabling Progent to deliver customers a better level of IT support. In addition, major credentials such as CISSP or ISSEP for IT security can aid corporate customers to show compliance with regulatory requirements by engaging the assistance of recognized IT professionals.
Progent provides the help of Microsoft and Cisco-Certified IT consulting professionals to show clients affordable ways to help companies optimize the benefits of Microsoft and Cisco technology. For environments that range from remote offices to nationwide enterprises, Progent's expert consultants can help you enhance your information system's e-mail architecture, protection, availability, performance, and network administration.
Progent's consultants can assist you to plan and carry out an efficient move from onsite Active Directory to cloud-hosted Microsoft Entra ID (formerly called Azure Actve Directory) or to a hybrid system that uses Microsoft Entra Domain Services and Microsoft Entra Connect to centralize identity services for both on-premises and Azure resources.
Progent's Power BI consultants can assist you to design, install, maintain, update or troubleshoot your Power BI business analytics solution. Progent can also help you to organize your source data for Power BI reports and dashboards. Progent can help you build and manage an on-premises, cloud based, or hybrid architecture for Power BI.
Progent offers cost-effective remote and on-premises consulting to assist companies to move any part of their critical IT infrastructure to Google Cloud Platform (GCP). This can save time and equipment costs and enable access to Google's cutting edge machine learning technology. Progent can help your IT team with every aspect of Google Cloud Platform migration and troubleshooting including requirements analysis, preparedness assessment, system design and review, pilot testing, deployment, centralized administration, performance optimization, software license management, disaster recovery solutions, and security strategies.
Progent's experienced ransomware recovery consultants can assist you to rebuild a network damaged by a ransomware attack like Ryuk, Maze, Sodinokibi, Netwalker, Snatch or Egregor.
Progent offers affordable online support to assist companies to integrate Amazon Web Services (AWS) cloud services including Amazon EC2 for virtual server hosting, Amazon Simple Storage Service (Amazon S3), and Glacier. Progent can assist your IT team with every phase of Amazon AWS integration including needs analysis, readiness evaluation, architectural design and review, testing, deployment, centralized administration, performance tuning, licensing management, disaster recovery mechanisms, and security strategies.
Progent's management team consists of industry professionals with decades of background delivering computer consulting, technical support, and long-term information system planning to businesses ranging from startups to global enterprises. Great service requires great personnel, and Progent is proud to have put together a management team able to provide businesses with the best service value available anywhere.
The complexity and integration demands of Microsoft Windows Servers calls for an IT consulting team with hands-on expertise and broad knowledge in planning and building cohesive, comprehensive network technology systems. The background of Progent's Microsoft-certified experts, which averages more than 10 years supporting Microsoft technology, assures you success deploying Windows Server 2008 and Windows Server 2003 to match optimally with your business goals. Progent's consulting services can assist you with designing, installing, managing, and troubleshooting Windows Server systems that maximize the productivity of your computer system. Progent's consultants can assist you with Microsoft Windows 2008 Server, Microsoft Windows 2003 Server, Windows 2000 Server, or Windows NT Server plus Windows 8, Windows 7, Windows XP and other desktop clients.
Progent provides a variety of IT service bundles for small businesses. These information technology outsourcing and server monitoring services are built around the proactive problem handling abilities of Microsoft Operations Manager, a state-of-the-art network and IT management software platform that tracks the reliability, throughput, and security of your information system and identifies potential problems before they can disrupt your network. With Progent's affordably priced network service packages, small businesses can choose a basic co-sourcing service program built around Microsoft System Center Operations Manager with network monitoring, reporting, Help Desk and online service or a comprehensive 24x7 outsourcing package.
Progent's colocation center IT services are intended for businesses with equipment located at Internet Data Centers or data center colo hosting facilities and requiring on-demand on-premises help at the colocation facility as well as off-site help from Microsoft and Cisco Premier professionals. Progent offers a full array of data center and data center and co-location support services including network topology analysis, Windows and Linux server installation and maintenance, tech support for server and communications networking, development and deployment of zero-downtime systems, defining and implementing layered security structures, firewall configuration and support, configuring load balancing solutions, and creating fault tolerant server clustering configurations.
Progent's support services for patch management provide organizations of all sizes a flexible and affordable solution for assessing, testing, scheduling, implementing, and documenting software and firmware updates to your servers, endpoints printers, network infrastructure appliances such as routers and wireless APs, and IoT devices such as sensors and robotics.