Progent's pricing model is to charge for phone service and on-site help by the minute. As a result, you pay only for delivered services. Progent does not impose a higher rate for off-hours or emergency support, and inside California or in areas where Progent offers on-premises service, Progent does not charge for travel time except for urgent support where on-site work is less than 4 hours. Also, Progent imposes no initialization fee and asks no retainer for support services delivered during normal business hours. Many support firms impose large minimum payments or charge for every quarter hour or longer. Progent's small granularity avoids big bills for fast solutions so you won't be tempted to allow less critical problems to fester.
Progent's Microsoft-certified professionals can assist you you to evaluate the benefits of Windows Server 2008 for your company, create pilot programs and rollout plans, integrate Windows Server 2008 with your IT infrastructure and applications, train your support staff how to use enhanced administration tools, and provide ongoing consulting and troubleshooting via budget-friendly alternatives including Contact Center service and remote technical assistance.
Progent's Intune consultants can assist your company to assess the strategic case for adopting Intune for configuring and managing your web-facing mobile devices including laptops, phones, and tablets based on Windows, iOS, and Google Android. Progent's Intune consultants can help you to configure policies, plan and deploy pilot systems to evaluate the benefits of Intune for your environment, install Intune across your enterprise, combine Intune with System Center Configuration Manager for single-console change management, and troubleshoot your Microsoft Intune deployment.
The current Cisco ASA 5500-X Series Next-Generation Firewalls with Firepower Services provide significantly more value than Cisco's previous firewalls and have replaced the ASA 5500 and PIX 500 security appliances for all new deployments. Progent's Cisco-certified CCIE network experts can help you to manage your legacy PIX or ASA 5500 firewalls or upgrade efficiently to ASA 5500-X firewalls with Firepower Services. Progent can also assist your organization to design, deploy, optimize, manage and debug firewall solutions built around Cisco ASA 5500-X firewalls with Firepower Services.
Progent can provide cost-effective remote consulting to assist companies to integrate Amazon Web Services (AWS) cloud services such as Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon Simple Storage Service (Amazon S3), and Glacier. Progent can help you with every phase of Amazon AWS migration and troubleshooting including requirements analysis, readiness evaluation, architectural design, pilot testing, deployment, administration, performance tuning, licensing management, disaster recovery mechanisms, and security strategies.
Server growth wreaks havoc on IT budgets and administrative resources. Server consolidation via a virtual infrastructure promises lower total cost of ownership of servers and faster ROI, more leveraged use of physical computers, simplified operations, enhanced system availability, and easier manageability. Common usage scenarios for virtual servers are hardware consolidation, economical hosts for line-of-business legacy software based on obsolete operating systems, and inexpensive quarantine of program development or pilot testing systems from on-line systems.
Microsoft has made a strong effort to enable transparent hybrid networks that combine Office 365 Exchange Online and on-premises Exchange systems. This permits you to have certain mailboxes located at your on-premises datacenter and other mailboxes resident on Office 365. Progent's Microsoft-certified consulting team can help you with any facet of planning, integrating and debugging your hybrid Exchange Online solution. Progent's Exchange specialists can deliver occasional expertise to help you resolve challenging technical bottlenecks and also can provide extensive project management outsourcing to ensure your hybrid Office 365 initiative is successfully completed on schedule and on budget.
VMware's popular Site Recovery Manager (SRM) is an extension to VMware vCenter that allows you to define, automate and test a repeatable process for recovering services quickly after an outage. Site Recovery Manager supports centrally managed and automated disaster recovery, application mobility, and transparent site migration, failback and site re-protect. SRM also supports transparent testing for site recovery, updates and patches and can produce reports to confirm complete service recovery, validate SLAs and prove compliance. Progent offers the support of a VCDX certified VMware Site Recovery Manager consulting expert to help your organization to plan, deploy, test and maintain a DR system based on VMware SRM.
Progent's Microsoft-certified SQL Server 2017 consultants can assist your organization to plan and carry out a smooth upgrade from your existing SQL Server databases and applications to SQL Server 2017.
Progent's Test and Training Lab at the QTS (formerly Herakles) Data Center can be used for testing mission-critical applications, developing cost-effective migration procedures, assessing and optimizing performance, designing or verifying business continuity strategies, resolving compatibility problems, and building training environments for new products and technologies. For Progent clients without adequate in-house resources to assemble proper pilot systems, the lab reduces capital costs and engineering risk and helps keep critical IT projects on schedule.
Cisco offers an extensive product line of routers including routers built to deliver the security, bandwidth, and reliability demanded by customers from branch offices to worldwide enterprises and ISPs. Cisco routers include support for redundancy, transparent failover, and backup power for improved fault tolerance and network uptime. Progent can help you choose and configure Cisco routers to build a reliable foundation for your network and to make it easy to expand as you add new users, open new offices, deploy new services, extend your network to clients and partners, and support an increasingly mobile workforce. Progent can provide help with a variety of routers based on Cisco's IOS platform, such as Cisco's 800 family of small office routers, Cisco 2800 and 3800 ISR routers, Cisco 1900 and 3900 G2 ISR routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for WAN edge environments, Cisco CRS Carrier Routing System for core Networks, as well as legacy 2500 and 2700 Series Routers.
Progent's team of application experts can provide in-depth support, custom programming, deployment help, and webinar training for popular applications covering key areas including ERP, financials, management reporting, web application design, and the MS Office suite of business productivity solutions. As a Microsoft Partner with years of background delivering advanced consulting services online, Progent can help clients anywhere in the U.S. to save the lost productivity and fees associated with travel and on-site activity without sacrificing the effectiveness of technical support.
Progent's ProSight Email Guard uses the technology of top data security companies to deliver web-based control and world-class protection for all your email traffic. The powerful structure of Progent's Email Guard combines a Cloud Protection Layer with an on-premises gateway appliance to offer advanced defense against spam, viruses, Dos Attacks, DHAs, and other email-borne malware. The Cloud Protection Layer acts as a first line of defense and keeps most unwanted email from reaching your security perimeter. This decreases your vulnerability to external attacks and conserves network bandwidth and storage space. Email Guard's onsite security gateway appliance provides a deeper level of analysis for incoming email. For outbound email, the on-premises gateway provides anti-virus and anti-spam filtering, DLP, and email encryption. The local security gateway can also help Microsoft Exchange Server to track and safeguard internal email that stays inside your corporate firewall.
Progent's Cisco-certified Wi-Fi technology experts can help you to deploy, manage, and troubleshoot Cisco wireless products such as Cisco's Aironet and Meraki 802.11ac Wi-Fi access points as well as Cisco's Wireless Network Controllers.
Microsoft supports transparent hybrid ecosystems that combine Office 365 and on-premises Exchange systems. This allows you to have specific Exchange mailboxes located on your on-premises datacenter and other mailboxes resident on Office 365. Progent's Microsoft-certified consultants can help your organization with any phase of designing, implementing and troubleshooting your hybrid Exchange Online deployment. Progent's Exchange specialists can deliver as-needed expertise to help you through stubborn technical issues and also offer extensive project management outsourcing or co-sourcing to make sure your hybrid Office 365 solution is completed on time and on budget.
The sophistication and connectivity requirements of Microsoft Windows Servers calls for a network consulting firm with practical expertise and in-depth knowledge in planning and building cohesive, comprehensive network technology systems. The background of Progent's Microsoft-certified consultants, which averages more than 10 years supporting Microsoft integration, ensures you success configuring Windows Server 2008 and Windows Server 2003 to match optimally with your business objectives. Progent’s IT support can help you with planning, installing, managing, and troubleshooting Windows Server systems that increase the productivity of your computer network. Progent’s consultants can assist you with Microsoft Windows 2008 Server, Microsoft Windows 2003 Server, Microsoft Windows 2000 Server, or Windows NT Server as well as Windows 8, Windows 7, Windows Vista and other desktop clients.
Progent's Microsoft-certified consultants have over a decade of background designing, deploying, enhancing and fixing Microsoft SCOM environments and can provide companies of all sizes expert online or onsite consulting support for System Center 2012 Operations Manager. Progent can help you to design an architecture for Microsoft SCOM 2012 servers that provides the responsiveness and availability needed to watch over your datacenter efficiently, whether your datacenters are onsite, cloud-based, or a hybrid environment. Progent's SCOM consultants can also assist you to import and set up System Center 2012 Operations Manager management packs based on leading practices for monitoring network fabric and Microsoft and third-party applications and services. Also, Progent can provide responsive online or onsite troubleshooting to help you to fix critical issues detected by System Center 2012 Operations Manager.
Progent's background providing Microsoft .NET support and SQL Server help, and Progent's programming experience with Microsoft VBasic, XML, and additional developer platforms enable Progent to create specialized mission-critical programs and eCommerce solutions that integrate transparently with Dynamics GP Software. Progent's Dynamics GP management reporting services can show you how to design reports that let you analyze your business more thoroughly, transforming uncooked information into valuable insights into your company and customers.
Progent's Microsoft-certified consultants can provide remote or onsite expertise to assist organizations of all sizes to plan, deploy, manage, and troubleshoot a backup solution based on System Center 2012 Data Protection Manager. Progent can help you to upgrade from older releases of Data Protection Manager or from another backup/recovery system, and Progent can integrate your Data Protection Manager deployment for on premises, cloud, or hybrid environments. Progent offers as-needed support for resolving especially challenging issues, or comprehensive project management services. Progent can also assist your business to design Data Protection Manager into an enterprise-class disaster recovery plan.
Progent's short-term IT staffing services enable businesses to meet sudden increases in demand for IT professionals without dealing with the costs and delays that come with identifying and recruiting experienced technical workers and without adding to your full-time workforce.
Progent can help your business to design and execute an efficient migration from a UNIX-powered information environment to a network based on Microsoft Windows and capable of supporting Microsoft's popular office productivity software, business applications, and developer tools. Progent's UNIX, Windows and Cisco engineers and software development experts can show you how to guard your data and reduce productivity disruption by developing an effective transition plan that protects your existing assets in UNIX software and infrastructure. UNIX-to-Windows migration support services available from Progent include analysis of current infrastructure, transition planning and validation, MS Exchange migration support, information and application migration, and processor and storage system migration and consolidation.
Progent's expert support team can help you design and deploy a smooth in-place Microsoft Exchange 2007 upgrade strategy that minimizes productivity disruption, simplifies long-term service requirements, and makes your Microsoft Exchange Server 2007 easy to manage. For complicated multi-server or multi-location migrations, Progent offers the experience to finish your project quickly and economically. Progent's Microsoft Exchange Server 2007 help, repair, and consulting services include expertise with the configuration of third-party add-ons to Exchange Server 2007 that are best aligned to your business goals.
Progent's Microsoft-certified consultants can provide online or onsite expertise to assist companies of all sizes to design, implement, manage, and troubleshoot a backup system built around System Center 2012 Data Protection Manager (SCDPM 2012). Progent can help you to upgrade from older versions of Data Protection Manager or from a different backup/recovery system, and Progent can integrate your Data Protection Manager deployment for onsite, cloud, or hybrid datacenters. Progent can provide occasional support for fixing especially stubborn issues, or full project management services. Progent's consultants can also assist your business to design SCDPM 2012 into a comprehensive disaster recovery plan.
Stealth intrusion checking is an important component of any comprehensive network security strategy. Progent’s security experts can run thorough penetration checks without the knowledge of your company's internal IT resources. Stealth penetration checking uncovers whether current security defense systems such as intrusion incident alerts and event log monitoring are correctly configured and consistently observed.
Progent's service experts in Apple OS X and Microsoft Windows technology can show you how to integrate Apple Macintosh and Windows computers into cohesive networks with full sharing and collaboration functionality. Enabling efficient co-existence among a mix of servers and desktops powered by Mac OS and Windows requires extensive knowledge of and experience with Apple Macintosh and Windows technology. Progent's experience in Microsoft and Apple service makes it possible to provide world class assistance to businesses that depend on these technologies to maintain their strategic advantage. Progent can also help you to integrate Apple's iPhones and iPads with your Windows environment.
Amazon Marketplace Web Service is an integrated collection of APIs that allows Amazon sellers to streamline their operations by automating crucial sales functions such as listings, orders, payments, inbound and outbound fulfillment, and reports. By leveraging Amazon's extensive online ecosystem and automating their sales, vendors can broaden their market, lower their operating costs, accelerate response time to customers, and increase their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) developers can work with your development team and provide programming, workflow integration, project management support, and training to help you cut development time and speed up your return on investment.
24/7 Microsoft and Apple Mac Desktop Software Consulting Firm
Progent's disaster recovery support and business continuity engineers can show you how to design a disaster recovery plan in case of an IT system disaster. Progent can help you create a comprehensive disaster recovery strategy that incorporates periodic disaster recovery assessments and drills. Progent's Microsoft and Cisco-authorized consultants can also show you how to build an affordable, non-stop system architecture that takes into account availability issues covering a wide array of infrastructure technologies and procedures.
Progent's Microsoft-certified consultants have 20 years of experience designing, integrating, and supporting messaging solutions for companies in the and across the United States. Progent provides economical Microsoft Exchange Servers consulting support to make sure that your email environment features security, high uptime, easy access for off-site and mobile users, efficient management tools, and productive integration with telephony. Progent provides consulting and integration services for Microsoft Exchange 2016, Exchange 2013 Server, Exchange 2010 Server, Microsoft Exchange 2007 Server, Microsoft Exchange 2003, and Microsoft Exchange 20000 Server. Progent can also help small or medium businesses to migrate to MS Exchange 2016 Server or MS Exchange 2013.
Dynamics 365 Business Central (previously, formerly} branded Microsoft Dynamics NAV and Navision) provides SMBs a single platform for financial management, inventory, operations control, capacity planning, purchasing, sales, supply chain, and business reporting. Progent's Dynamics Business Central experts can assist your organization to maintain your older Dynamics NAV system or upgrade efficiently to a cloud-based, on-premises, or hybrid deployment model.
Progent’s Microsoft certified experts offer a range of consulting services for Dynamics GP. Microsoft Dynamics GP/Great Plains is a financial and business analysis package based, like all Microsoft accounting tools, on the scalable and familiar foundation of Microsoft Windows technology. Dynamics GP provides a cost-effective solution for managing and integrating accounting, e-commerce, supply chain, manufacturing, project accounting, field service, and HR. Dynamics GP is easy to deploy and configure, and with its segmented design you are able to purchase only the capability you currently need, with the ability to add users and increase capabilities when necessary. Progent’s Dynamics GP/Great Plains support experts can show you how to install, customize and administer the latest version of Microsoft Dynamics GP or upgrade smoothly from an earlier edition.
Nagios and MRTG are powerful, license-free monitoring utilities that run with Linux and can be used to monitor UNIX/Linux environments, Windows systems, or multi-platform networks in which Linux and Microsoft Windows run side by side. The Nagios monitor allows network support engineers to monitor system services such as POP3, HTTP, SSH, and PING. Multi Router Traffic Grapher allows you to graph the bandwidth in and out of SNMP-enabled network appliances such as servers, routers, and switches. Progent's network integration engineers can help you utilize both these programs to streamline and troubleshoot your network.
Progent's UNIX platform consulting services offer small businesses and developers help with administering and maintaining UNIX, Linux or Solaris systems that coexist with Microsoft-based technology. Progent offers your business access to UNIX consultants, support professionals certified by Microsoft and Cisco, and security specialists with CISSP certification. This broad range of expertise provides you with a convenient one-stop consulting firm to show you how to build and manage a secure and robust cross-platform network and communications infrastructure that supports UNIX and Microsoft coexistence by combining Windows with popular variants of UNIX including Apple macOS and OS X, Solaris, AIX, HP-UX, BSD, SCO and Silicon Graphics IRIX (SGI/IRIX or major Linux platforms such as RedHat, SuSE, Debian-GNU and Slackware.
Progent has more than a decade of experience deploying, maintaining and troubleshooting the key platforms that make up Microsoft System Center and can help you to design, configure, maintain, and repair your System Center 2012 R2 ecosystem to maximize the availability and responsiveness of your critical IT resources across a mix of Windows and Linux/Unix operating systems and on-premises and Cloud-connected fabric. Progent's consultants can help your organization to migrate to the latest version of System Center from a previous one or from another datacenter management platform to deliver the benefits of best-in-class deployment, centralized management, security and compliance, plus infrastructure and critical application performance monitoring.
Key characteristics of Microsoft Dynamics GP software include a modular design that allows you to buy only the components you need, a standards-based architecture based on Microsoft technologies to safeguard your investment and offer a tightly interconnected environment, enhanced reporting capabilities that permit you to track all activities, income and spending and sales patterns, integration with Microsoft Office to enable access to corporate information, the capability to process information from virtually any db software or desktop application into Microsoft Dynamics GP/Great Plains, plus an open design that makes it easy to develop specialized applications. Progent can help you set up and maintain a reliable, secure server and communications network to support Dynamics GP, and can provide expert GP consultants to help you turn the advanced features of Microsoft Dynamics GP business accounting software into a high-value business solution.
Progent offers a selection of IT support packages for small businesses. These IT outsourcing and network monitoring services are built around the proactive problem handling abilities of Microsoft Operations Manager, a state-of-the-art server and system management software platform that tracks the reliability, performance, and safety of your network and identifies potential problems before they can bring down your system. With Progent's affordably priced network service packages, small businesses can select a simple co-sourcing package built around Microsoft System Center Operations Manager 2007 with server monitoring, reporting, Help Desk and remote service or a comprehensive 24x7 outsourcing package.
For medium-size businesses looking for IT consulting services, Progent offers an array of alternatives such as local service, remote support, phone-based Help Desk, round-the-clock support with automatic system monitoring, temporary staff augmentation, business relocation support, application programming, and expert consulting. For midsize businesses in California or other areas serviced by Progent's onsite consultants, Progent offers expert in-person support for fixing network issues quickly and affordably.
Progent can provide cost-effective online consulting to assist businesses to integrate Amazon Web Services (AWS) cloud services including Amazon EC2 for virtual server hosting, Amazon Simple Storage Service (Amazon S3) for scalable high-performance storage, and Amazon Glacier for low-cost long-term archiving. Progent can help you with every aspect of Amazon AWS integration including requirements analysis, preparedness evaluation, architectural design, pilot testing, configuration, administration, performance optimization, licensing management, disaster recovery solutions, and security and compliance. Progent offers advanced expertise with firewalls and VPN technology and can help you create all-cloud or hybrid cloud networking models that seamlessly incorporate Amazon AWS services. Progent offers as-needed expertise to assist you to resolve complex technical issues or Progent can deliver comprehensive project management outsourcing to help you move to the Amazon AWS cloud on schedule and on budget.
Progent's certified Forefront Threat Management Server and Internet Security and Acceleration Server 2006 experts can help you to plan, deploy, and manage an implementation of Forefront Threat Management Server 2010 or ISA Server 2006 on your network that delivers the firewall security, performance and manageability that your company requires.
If your company is producing UNIX or Linux software on a network that has Windows-based processors, PCs, and office applications, Progent offers comprehensive network support outsourcing that frees you to concentrate on your field of strategic expertise without the constant hassle of maintaining your business network. Through the use of smart server monitoring and by delivering online and in-person support as your business needs it, Progent represents an affordable way for supporting an information system that provides excellent dependability, security, and performance. Progent's developer assistance services include full-service it outsourcing, virtual infrastructure, remote and on-premises service and troubleshooting, 24x7 monitoring, and Helpdesk services.
Progent's certified Microsoft Office and Office 365 consultants can assist businesses of any size to incorporate Microsoft Office desktop and Office 365 apps including Excel, Office Word, PowerPoint, Microsoft Outlook, Microsoft Access, Visio and Publisher into a seamless productivity solution that provides quick return on investment and promotes better business results. Progent can help you to interface Microsoft Office or Office 365 applications with each other and with other core Microsoft platforms including SharePoint, Microsoft Exchange Server and SQL Server running on-premises or in the cloud. Progent's consultants can also assist you to resolve compatibility issues with various versions of Microsoft Office and can provide customized online training to individuals and teams.
Key characteristics of Microsoft Dynamics GP software include a modular structure that lets you license only the functionality you require, a standards-based architecture built on Microsoft technologies to safeguard your investment and offer a tightly interconnected environment, advanced reporting services that permit you to monitor all activities, revenues and spending and sales patterns, compatibility with Microsoft Office to speed access to corporate data, the capability to process information from virtually any database or workstation software into Microsoft GP, plus an open design that makes it possible to create specialized applications. Progent can show you how to set up and maintain a reliable, secure server and communications network to support Dynamics GP/Great Plains, and can provide expert GP/Great Plains consultants to help you convert the advanced features of Dynamics GP accounting into a productive business management solution.
Progent's Microsoft and Cisco-certified network engineers can assist you to assess the benefits of Microsoft Exchange Server 2010 for your company and can help you to plan and carry out a smooth migration to Microsoft Exchange Server 2010 from Exchange 2003 or Microsoft Exchange Server 2007 that will provide quick payback by increasing your productivity, cutting the expense of hardware and service, streamlining management, and integrating your vital communications technologies.
Progent offers clients the services of consultants who have earned some of the computer industry's most prized certifications. Progent believes that clients have the right to know that their IT service consultants have formal training as well as broad real-world field experience so that Progent's customers can engage Progent's support with trust. Often, vendor credentials such as the Cisco Certified Internetwork Experts brings privileges for substantially better vendor help than is offered to non-certified service providers, allowing Progent to offer customers a better class of computer service. In other cases, recognized credentials such as CISA or ISSAP for IT security can help corporate clients to show compliance with regulatory requirements by using the services of recognized industry experts.
ProSight IT Asset Management is a cloud-based IT documentation management service that makes it easy to create, update, find and protect data about your network infrastructure, processes, business apps, and services. You can instantly locate passwords or serial numbers and be alerted automatically about upcoming expirations of SSLs or domains. By updating and organizing your IT infrastructure documentation, you can eliminate up to half of the time wasted trying to find vital information about your network. ProSight IT Asset Management features a common repository for storing and collaborating on all documents related to managing your business network such as standard operating procedures and self-service instructions. ProSight IT Asset Management also supports advanced automation for collecting and associating IT data. Whether you’re making enhancements, doing maintenance, or responding to an emergency, ProSight IT Asset Management gets you the data you need when you need it.
Progent's Cisco-Meraki Wi-Fi access point consultants can help you to design, configure, administer and debug Cisco's Meraki-based Wi-Fi networks for environments from a branch office to a large campus or a multi-site enterprise. Progent can also assist you to integrate other Cisco appliances for streamlined management.
Progent is one of the most expert information technology consulting companies for integrating email and messaging solutions powered by Microsoft Exchange 2000 Server. Progent specializes in helping small and mid-size companies derive the full advantages of Exchange 2000 for typical scenarios including upgrading from Microsoft Exchange 5.5 Server, moving from an ISP-based or POP3 e-mail environment, and jobbing out your Microsoft Exchange 2000 support.
Cisco Nexus series switches are intended to provide the throughput, scale, dependability, virtualization support, capacity, data protection and manageability required to act as the foundation of a world-class data center. Progent's Cisco-certified Nexus switch experts are available to provide online and on-premises support services to help your IT staff to create an optimal network topology, build test systems to confirm your switching solution, install and configure Nexus switches, create and implement appropriate policies, run security vulnerability assessments, configure proactive monitoring, fully utilize network resources by means of virtualization, analyze and repair switching and routing issues, optimize performance, plan for expected growth, and set up the advanced high-availability (HA) features available for Nexus switches. Progent can also help you to migrate non-disruptively from outdated Nexus models or Cisco Catalyst switches to current Nexus platforms.
Progent's certified database consultants can provide businesses of any size remote support for popular database platforms such as Microsoft SQL Server, Oracle, MySQL, and Microsoft Office Access. Support services available from Progent include software installation and integration, database architecture and programming, administration services, replication solutions, storage management, tuning, migration, security and compliance, backup and recovery systems, problem solving, and webinar training.
Configuration Manager automates application and device deployment at scale, streamlines compliance settings control, inventories network assets, guards against company data leakage, provides network health reporting, allows secure end-user self service, and delivers a common control mechanism for administering mixed-OS networks based on on-prem, cloud, or hybrid deployment models. Progent's Microsoft-certified Configuration Manager consultants and Microsoft Azure cloud integration experts can help you with any aspect of designing, installing, operating and repairing a System Center Configuration Manager solution for local, cloud-based, or hybrid networks.
Dynamics GP 2015 R2 (formerly Great Plains) introduces a revamped architecture that enhances cloud readiness, works with the most popular handheld devices, permits one-time sign-on with Microsoft Azure AD, and tightens security and compliance. Microsoft Dynamics 2015 R2 also simplifies management reporting, incorporates nine new Workflows, expands the Web Client, and delivers over 100 enhancements to various applications. Progent's team of Microsoft-certified consultants have the broad knowledge and hands-on experience to resolve the critical IT and business issues involved with deploying and managing Dynamics GP 2015 R2 and can assist your organization to perform an efficient migration that will maximize the return on your investment in this powerful product.
Progent offers technical support for medium size businesses who have 100 to 250 system clients. The mid-size business or office has typically been an underserved part of the market for IT consulting expertise. The cost structures and service access practices of major third-party support organizations make them too costly for the ordinary small business or small medium business (SMB), which usually has a minimal IT budget with which to support an IT network whose advanced technology and capability are frequently comparable to the networks of much bigger enterprises. Progent's support delivery model, which takes great advantage of remote service, virtual network technology and 24x7 server monitoring, dramatically lowers the network support expenses of a small-medium business while offering the mid-size organization with big-company service from certified, IT consultants knowledgeable in a wide array of small business technologies. If your mid-sized company or small business is looking for the quality of IT help appropriate for a mid-size office without budgeting big-company prices, contact Progent.
Progent's short-term staff augmentation services enable organizations to meet sudden increases in demand for IT professionals without dealing with the costs and hassle that come with vetting and hiring reliable technical workers and without adding to your full-time head count.
If you want to revamp your production web site, create internal webs for purposes such as human resources or worker training, design a powerful web presence for a new venture, or generate line-of-business, data-driven custom web applications, Progent can provide skilled and experienced web developers. Progent's consultants can also help you design and manage a secure, fault-tolerant server and communications infrastructure, including off-site and wireless connectivity, to run your web tools.
Windows Server 2008 is a major step forward in making information systems more protected and available, simpler to virtualize and manage, higher performing, and able to offer a better platform for web publishing. Progent can assist your business get the most from the improvements incorporated into Microsoft Windows Server 2008 by delivering consulting, troubleshooting, training, temporary staffing, monitoring, and security engineering services.
Progent's Microsoft and Cisco-certified consulting engineers can help you to assess the benefits of Exchange Server 2010 for your company and can assist your IT staff to design and implement an efficient migration to Exchange Server 2010 from Microsoft Exchange 2003 or Microsoft Exchange Server 2007 that will provide quick return on investment by improving your productivity, lowering the cost of hardware and support, simplifying administration, and consolidating your key communications technologies.
Progent's Symantec consultants can assist you to support discontinued Symantec firewall and Symantec VPN products such as the Symantec Raptor and VelociRaptor line or help you upgrade to more recent firewall technology. Progent can also enable you to design and execute a comprehensive security strategy that can incorporate firewall/VPN devices and software, managed security and network defense services, server and application monitoring software, and formal policies and processes. Progent has the skill to be your single resource for on-going technical support, maintenance, education, and security consulting.
Progent’s IT outsourcing services provide budget-friendly network support for small companies. Whether it includes designing network architecture, creating an internal Help Desk or outsourcing a one, rolling out a new e-mail system, monitoring your network, or creating a web-based eCommerce solution, outsourcing your network technical services can reduce expenses and eliminate risks, permitting network service expenses to increase in a more moderate and manageable manner than is feasible by building up a bulky, knowledgeable internal network support organization. Progent’s Outsourcing White Paper and flyers explain how Progent can help you build a protected and highly available system architecture for your vital applications based on Windows including Office XP, Office 2003, and Microsoft Office 2000.
Progent's Windows Server 2016 disaster recovery consultants can help your organization to plan and deploy a DR solution based on Microsoft's most advanced Failover Clustering tools including Cluster Operating System Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for crash-consistent Recovery Point Objective (RPO), Storage Spaces Direct for enterprise-class network-attached storage using commodity hardware, Virtual Machine Load Balancing for enhancing the performance and fault-tolerance of Failover Clusters while reducing TCO and operational expenses, and Cloud Witness for easy, affordable deployment of a stretch cluster quorum arbitration point.
Microsoft SQL Server 2014 incorporates significant improvements in key areas including performance, availability, compliance, and cloud integration. SQL Server 2014 is the first version of Microsoft SQL Server that incorporates in-memory capability that operates transparently with all workloads including Online Transaction Processing (OLTP), data warehousing, and business analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can provide efficient remote and on-premises services including system design, configuration, administration, remediation, and application development services to help organizations of any size to realize maximum business value from their SQL Server 2014 investment.
System Center 2016 Data Protection Manager offers near-continuous backup and simplified recovery functions for Microsoft-based networks. SCDPM 2016 offers application-sensitive backup for critical platforms such as Microsoft SQL Server, Exchange Server and SharePoint Server, backs up Windows and Linux virtual machines, supports virtual machines running on Windows Hyper-V and VMware, and can use Azure for convenient cloud backup and recovery. Progent's Microsoft-certified experts can help organizations of all sizes to design, implement, manage, and troubleshoot an enterprise-wide backup/restore system powered by System Center 2016 Data Protection Manager. Progent can help you to upgrade from a previous version of DPM or from a legacy solution, and Progent can optimize your DPM 2016 environment for on local, colocated, cloud or hybrid deployments. Progent can provide remote or onsite consulting expertise and can provide occasional expertise to resolve technical bottlenecks or deliver end-to-end project management or co-management support to make sure you complete your SCDPM 2016 initiative on schedule and within your budget.
Progent's Wireless Consulting Services provide a fast, economical option for companies of any size to integrate, manage and repair cutting edge wireless connectivity technology. For 802.11n and the latest 802.11ac Wi-Fi environments, Progent can help you design and install appliances like Cisco's Aironet and Meraki access points and wireless controllers. For wireless email and web-based business applications, Progent can help with Apple IOS iPhones, Apple iPads, Google Androids, and Windows smartphones and tablets.
Progent's consultants can provide remote and on-premises consulting services for organizations of all sizes to evaluate the costs/benefits of upgrading to Microsoft Skype for Business or Skype for Business Online from any release of Microsoft Lync Server or Microsoft Office Communications Server. Progent can assist you to design a local, cloud-based or mixed topology; integrate Skype for Business with SQL Server,Exchange, SharePoint and Office; set up HA mechanisms; connect Skype for Business with your PBX system and PSTN gateway; and interface with third-party collaboration platforms such as Cisco UC. Progent's certified information security experts can assist you design and verify a security strategy for your Skype for Business deployment that is compliant with regulatory requirements.