Network Help for Small Companies
Remote and On premises Desktop Technical Support Nationwide IT Support
Additional Topics of Interest
Largest Consultants Wireless Security Inventory
Specialist Web Application Security Evaluation
Progent has created several network security service bundles intended to provide larger enterprises an objective and thorough security audit from a group of premier security engineers. All Progent's network security evaluation packages incorporate a collection of services including network scans from within and from beyond your company security perimeter, professional interpretation of scan results by certified security engineers, production of a paper documenting the findings, plus a live concise executive outbrief and an in-depth live outbrief for internal IT engineers.
Microsoft Intune Technical Consultant
Mobile Application Management IT Consultants
Progent's Microsoft-certified Intune consultants can assist your organization to understand the strategic value of utilizing Intune for managing your portable computers including laptops, smartphones, and tablets based on Windows, Apple iOS, and Google Android. Progent can assist your company to configure security and compliance policies, set up pilot systems to evaluate the benefits of Intune for your network, deploy Intune throughout your enterprise, integrate Intune with System Center Configuration Manager for single-console change management, and maintain your Intune deployment.
Juniper SRX220 Router Security Consulting
Juniper SRX Series Firewall Cybersecurity Company
Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.
Largest Office 365 hybrid solutions for Exchange Specialists
Hybrid Exchange Online and Exchange on-premises Consultant Services
Office 365 Exchange Online allows you to use cloud-resident virtual machines, mailboxes and associated Exchange infrastructure to reduce capital expense and management overhead. You can configure Exchange Online to host all your mailboxes, or you can run a hybrid solution that combines both local as well as cloud-resident mailboxes. Progent's Microsoft-certified consulting experts can provide budget-friendly online technical support to help your organizations to assess the potential advantages of Exchange Online, plan a network topology that fits your business needs and budget, implement a non-disruptive migration from your existing Exchange system to one that includes Exchange Online, train your management staff and end users, and deliver ongoing consulting and technical support.
Microsoft Certified Partner Tracking Service Costs Technical Consultant
Service Database Troubleshooting
Progent uses an enterprise-class service reporting system that records and formats complete documentation for all delivered services. Unlike some independent consultants or small support organizations who provide minimal documentation or specifics of services performed, each service provided by Progent is accompanied by full documentation. Every Progent staff member has access to the service documentation transmitted by each consultant to each customer. The practice of documenting and archiving support activity results in more effective service and eliminates a variety of typical misfortunes such as when a service client is effectively held captive to a consultant who won’t let go of the keys to the kingdom.
Windows Server 2008 Security Technical Support Services
24 Hour Windows Server 2008 Active Directory Professional
Microsoft Windows Server 2008 represents an important step forward in making information systems more protected and available, simpler to virtualize and administer, higher performing, and able to provide an improved environment for web hosting and development. Progent can assist your company get the most from the improvements incorporated into Windows Server 2008 by delivering consulting, technical support, training, temporary staffing, network monitoring, and security engineering expertise.
Wireless Security Scan Engineers
Internal Security Scan Engineer
Progent provides small organizations two low-cost network security evaluation packages that include, at a preset fee, remotely administered scans of your security profile which are analyzed by expert security specialists who assess the results of the remote scan, deliver unbiased evaluations of your existing security vulnerability, and offer recommendations for improvements. Progent offers two non-overlapping network security inventory scanning packages for external and internal scanning that are priced to fit the budgets of small companies while offering enterprise-class assessments of your network's exposure to attack.
Consulting Services Solaris
UNIX Specialist
Progent's Solaris family consulting services offer small businesses and software developers help with administering and supporting Sun Solaris systems that run with Microsoft-powered networks. Progent offers your organization access to Sun Solaris experts, consulting professionals certified by Microsoft and Cisco, and security specialists with CISA certification. This broad array of expertise provides you with an easy single source to help you build and maintain a protected and robust mixed-platform network and communications solution that allows Solaris and Microsoft interoperability by integrating MS Windows with popular versions of UNIX including Apple Mac OS X, Sun Solaris, IBM AIX, HP-UX, Berkeley UNIX (BSD), SCO, and SGI/Irix or major Linux variations including RedHat Linux, SUSE, CentOS Linux, Ubuntu Linux, PCLOS, fedora, Gentoo Linux, Mandriva Linux, Debian GNU/Linux, and Slackware Linux.
After Hours Virus Recovery Information Technology Consulting
ProSight Ransomware Recovery Consulting Services
Progent's ProSight Active Security Monitoring is an endpoint protection (EPP) solution that utilizes cutting edge behavior-based machine learning tools to guard endpoints as well as servers and VMs against modern malware attacks such as ransomware and file-less exploits, which easily evade legacy signature-based AV tools. ProSight Active Security Monitoring protects local and cloud resources and provides a unified platform to automate the entire threat progression including protection, identification, mitigation, cleanup, and forensics. Key features include single-click rollback using Windows VSS and real-time network-wide immunization against new attacks.
IT Consultant Cisco IP Video phones
24x7 Cisco VoIP Online Consulting
Progent's Cisco CCIE-certified network infrastructure experts can provide high-level support for Cisco Unified Communications Manager (CUCM) (formerly CallManager). Progent can help your organization to integrate VoIP phones, create dial plans, set up SIP trunking and PSTN connections, deploy Cisco ISR G2 routers with CUBE support, and design UCS server failover systems.
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CISA Certified Security Expert Amazon EC2 VPN Integration
Amazon Web Services hybrid cloud integration Coder
Progent can provide affordable remote support to assist businesses of any size to access Amazon AWS cloud services including Amazon EC2 for virtual machine hosting, Amazon S3, and Glacier. Progent can help your IT team with every aspect of Amazon AWS integration including needs analysis, readiness evaluation, architectural design and review, pilot testing, deployment, centralized administration, performance optimization, licensing management, disaster recovery mechanisms, and security.
Consultants Microsoft SUS
Microsoft SUS Engineer
Microsoft Windows Server Update Services enables information technology administrators to deploy and track the latest Microsoft patches and security releases to Microsoft Windows Server 2000, Windows Server 2003, and Windows XP operating systems. By using Microsoft WSUS, IT personnel can fully and easily manage the distribution of updates that are published through Microsoft Update to servers and desktops in a company. Progent can help you with complex details of the initial setup of Microsoft SUS such as designing the Microsoft WSUS deployment, setting up client's workstations, establishing the Group Policy parameters, and ensuring your Microsoft Windows Server Update Services GPO is associated with an Active Directory container appropriate for your network environment.
GIAC Security and Compliance Test Specialists
SIEM Security Auditing
GIAC was founded in 1999 to validate the skill of computer security professionals. GIAC certifications are recognized by businesses and institutions throughout the world including and the U.S. National Security Agency (NSA). Progent's GIAC-certified information assurance specialists can provide support for all of the network security services addressed under GIAC certification including auditing network vulnerability, event handling, traffic analysis, web-based services security and security information and event management (SIEM) solutions.
Consult Windows Server Essentials
Technology Professional Windows Server 2012 R2 Essentials
Windows Server 2012 R2 Essentials is a value-priced, entry-level OS that allows small businesses to transition from the older physical on-premises datacenter to the contemporary hybrid computing paradigm that includes both local and virtualized cloud-based software and infrastructure. Progent's consultants can provide cost-effective online consulting and troubleshooting for Windows Server Essentials. Progent can assist you to evaluate the possible business benefits of migrating to Windows Server Essentials and adopting a hybrid on-premises/cloud design for your computing environment. Progent can provide full-service project management support to help you design and carry out a smooth migration to Microsoft Windows Server 2012 R2 Essentials, Office 365, and other Azure Cloud platforms and services. Progent also offers as-needed consulting, technical support, and training.
Technology Professional ProSight Email Content Filtering
Top Ranked Email Bayesian Analysis Consultant Services
Progent's ProSight Email Guard uses the services and infrastructure of leading data security vendors to provide centralized control and comprehensive protection for all your email traffic. The powerful structure of Email Guard managed service integrates cloud-based filtering with a local security gateway appliance to offer advanced defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-borne threats. ProSight Email Guard's Cloud Protection Layer acts as a preliminary barricade and keeps most unwanted email from reaching your network firewall. This reduces your vulnerability to inbound attacks and saves system bandwidth and storage space. ProSight Email Guard's onsite gateway appliance provides a further level of inspection for incoming email. For outgoing email, the onsite gateway provides anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and encryption. The local security gateway can also assist Exchange Server to track and protect internal email that originates and ends within your security perimeter.
24x7x365 VMware NSX Virtual Networking Consultant
VMware Site Recovery Manager Compliance Consultants
VMware's NSX virtual network platform enables you to build entire networks in software. NSX permits virtual networks to be deployed instantly and administered with a high degree of automation regardless of the hardware making up the basic IP network. VMware Site Recovery Manager supports programmatic disaster recovery, application mobility, and transparent site migration, failback and re-protect. Site Recovery Manager also permits non-intrusive testing for disaster recovery, updates and patches and can produce reports to confirm complete service recovery, validate Service Level Agreements and demonstrate compliance. When integrated with VMware's NSX network virtualization technology, VMware Site Recovery Manager can rapidly recover the complete virtualized network topology at the recovery site. Progent can provide the support of a VCDX certified VMware NSX consultant and VMware Site Recovery Manager integration specialist to help you to design, deploy, test and administer a disaster recovery solution powered by VMware SRM and VMware NSX.
24/7/365 Windows 2012 Clustering Network Consulting
Windows 2012 R2 Cluster Shared Volumes Remote Support
Progent's Microsoft-certified failover clustering experts can help companies of all sizes to assess the benefits of utilizing Windows Server 2012 failover clustering to build an advanced high-availability/disaster recovery solution, assist you to design and install a Windows Server 2012 environment, provide online and on-premises consulting services and engineering support for clusters composed of physical servers or virtual machines, and show you how to centralize the management of clustered servers.
Monitoring and Reporting Specialist
Comprehensive Event Management Technical Consultant
Progent provides a selection of network service packages for small businesses. These IT outsourcing and server monitoring solutions are based on the proactive problem solving abilities of System Center Operations Manager, a next-generation network and IT support product that tracks the reliability, performance, and security of your network and isolates potential troubles before they can bring down your network. With Progent's affordably priced network support programs, small organizations can select a basic co-sourcing service program built around System Center Operations Manager 2007 with server monitoring, reporting, Help Desk and online service or a comprehensive round-the-clock outsourcing solution.
Remote Consulting Microsoft ISA Server
Professional ISA 2004
Progent's Microsoft-certified Internet Security and Acceleration Server consulting experts have extensive experience creating corporate security designs for IT networks with many locations, mobile users, and mission-critical web-based applications. A Progent ISA 2004 Firewall consultant can help your small or mid-size company plan and implement a configuration of ISA Server 2004 that supports your IT protection requirements without restricting your network.
24/7/365 Lync Server 2013 VoIP Technology Professional
Lync Server 2013 Web Apps Server Consulting Services
Lync 2010 supports Instant Messaging, Presence, audio and video conferencing, desktop collaboration, as well as IP-based and traditional public switched telephone network telephony. Lync 2010 can extend the functionality of Exchange, SharePoint and Office or Office 365 and streamlines administration via integration with Active Directory. Lync 2010 can also reduce expenses by doing away with VoIP hardware and subscription services, PBX systems, or conventional teleconferencing solutions. Progent's certified unified communications consultants can provide online and on-premises support services to help you to manage and repair your existing Lync Server 2010 deployment or evaluate the benefits of upgrading from Lync to Skype for Business, which is Microsoft's new release of the product family. Progent can also assist your organization to plan and execute an efficient Skype for Business migration.
Urgent ProSight Spam Filtering Services Engineers
ProSight Email Content Filtering Policies Consulting Services
Progent's ProSight Email Guard uses the technology of top information security vendors to deliver centralized control and world-class security for your email traffic. The hybrid structure of Email Guard combines cloud-based filtering with an on-premises security gateway device to offer complete protection against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-based threats. The Cloud Protection Layer acts as a preliminary barricade and blocks the vast majority of unwanted email from making it to your network firewall. This decreases your vulnerability to external attacks and conserves network bandwidth and storage space. ProSight Email Guard's onsite security gateway device provides a deeper level of analysis for inbound email. For outbound email, the on-premises gateway provides anti-virus and anti-spam filtering, DLP, and encryption. The onsite gateway can also help Microsoft Exchange Server to monitor and protect internal email that originates and ends inside your corporate firewall.
IT asset management Services
24-7 Services ProSight domain expiration management
Progent's ProSight IT Asset Management is a cloud-based IT documentation management service that allows you to capture, maintain, find and protect data about your network infrastructure, processes, applications, and services. You can instantly find passwords or IP addresses and be warned about upcoming expirations of SSL certificates or domains. By cleaning up and managing your IT documentation, you can save up to 50% of the time wasted trying to find critical information about your IT network. ProSight IT Asset Management includes a centralized location for holding and sharing all documents related to managing your business network like recommended procedures and How-To's. ProSight IT Asset Management also supports advanced automation for collecting and relating IT information. Whether you’re making improvements, doing maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the knowledge you require as soon as you need it.
Cybersecurity Firms Juniper J2350 Router
Juniper J6350 Router Network Security Auditor
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
UNIX Upgrade
UNIX Upgrade Consulting
Progent can help your business to design and implement an efficient transition from a Sun Solaris-powered information environment to a network based on Windows and capable of supporting Microsoft's popular office productivity products, business applications, and software development tools. Progent's Sun Solaris, Windows and Cisco engineers and software development specialists can help you preserve your information and minimize productivity discontinuity by developing an effective migration strategy that protects your existing investments in Solaris application and technology. UNIX-to-Windows migration consulting expertise offered by Progent include evaluation of current environment, migration planning and validation, MS Exchange migration support, data and application software migration, and processor and storage system migration and economization.
Microsoft Teams at home workers Professional
Microsoft Teams and iPad Consultant
Progent can assist you to design a migration to Microsoft Teams from Skype for Business or Lync Server and configure, manage, and debug a cloud or hybrid deployment of Microsoft Teams. Progent can assist you to connect Teams with Microsoft 365 apps, Exchange Online, SharePoint Online, and your PBX.
Office 365 and Android Help and Support
Office 365 AD Connect IT Consulting
Microsoft allows you to create transparent hybrid ecosystems that combine Office 365 and on-premises Exchange deployments. This allows you to have certain mailboxes hosted at your on-premises datacenter or private cloud and other mailboxes resident on Office 365. Progent's certified Exchange consulting team can help your organization with any phase of planning, integrating and debugging your hybrid Office 365 Exchange Online solution. Progent's Exchange specialists can provide occasional support to help you resolve stubborn technical issues and also offer extensive project management outsourcing or co-sourcing to make sure your hybrid Office 365/Exchange solution is completed on time and on budget.
Juniper Junos J-Web Cybersecurity Team
Juniper Junos os Computer Security Specialist
Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.
Work at Home Teleconferencing Support and Integration
Teleworker Video Conferencing Specialist
Progent can assist small and mid-size companies to implement and troubleshoot video conferencing technology to enable their teleworkers to communicate efficiently with fellow workers and clients.
Microsoft Office 2000 Consulting Group
Computer Consultancy Firm Microsoft Office 2000
Progent’s IT outsourcing packages offer economical computer support for small businesses. Whether it involves designing network architecture, setting up an internal Help Desk or outsourcing a one, deploying a new email system, monitoring your network, or creating a web-based business application, outsourcing your IT technical services can reduce costs and minimize risks, permitting IT support expenses to grow in a more moderate and controlled fashion than is feasible by assembling a bulky, knowledgeable in-house IT staff. Progent’s Outsourcing White Paper and datasheets tell you how Progent can enable you to create a protected and highly available system foundation for your critical applications based on Microsoft Windows including Office XP, Office 2003, and Office 2000.
Azure Stack integration Engineers
Microsoft Azure cloud integration Integration Companies
Progent can assist companies of all sizes to move any part of their network infrastructure to Microsoft Azure. This can simplify IT administration and lower equipment investments. Microsoft Azure offers a comprehensive library of cloud services and Progent can help you to evaluate the benefits and limitations of different cloud networking architectures you can use with Azure. Progent can show you how to manage cloud-based or hybrid cloud and local apps and resources and make sure you avoid the typical mistakes small organizations make when migrating to the cloud. Progent can assist you to set up cloud servers on Azure Virtual Machines, utilize cloud storage with Azure Storage, manage authentication with Azure Active Directory, and build backup-and-recovery mechanisms with Azure Backup. Progent can also show you how to prepare perimeter firewalls and VPN connections and also to manage iPhones and iPads and Google Android smartphones and tablets.
City Government Exchange Consulting
Consultant Services Small Government Cisco
Progent has a long background providing a full-spectrum of online network consulting and urgent repair services to local governments and school districts throughout the U.S. Progent is one of the industry’s pioneers in delivering expert online IT consulting and has delivered IT support to clients in all 50 states. Remote support saves travel costs and solves problems more quickly than on-premises service calls.
Windows 7 Migration Server Troubleshoot Expert
Windows 7 64-bit Upgrade Security Consultants
Progent's Microsoft certified consultants offers remote and onsite support services to help your company to manage, support, and repair computers based on Windows 7 and also offers help with migrating to Windows 8.1 or Windows 10 from Windows 7. Progent offers expertise with management automation, security and compliance, disaster recovery, remote access, smartphone and tablet integration, Wi-Fi network design, and 24x7 system monitoring and alerts.
Specialist Hosting for Exchange
Engineers Exchange Hosting
Progent's Microsoft Exchange Server Hosting and Management Services provide an enterprise-class data center with backed-up power and environmental control systems, round-the-clock site security and operations center, and fault-tolerant connections to tier-1 Internet service companies. Hosted Exchange servers are configured as virtual servers for high uptime, smooth scalability, and fast recovery. Progent's services feature integration with your network, connectivity with handheld computing devices, automated monitoring of efficiency and network security, spam and virus protection, security update and revision management, Helpdesk services, per-day data backup, and comprehensive email administration support.
After Hours Consultant 64-bit Upgrade
64-bit Migration Technology Professional
Progent’s Microsoft-premier consultants can help you to enhance your desktops from 32 bits to 64 bits. Progent can assist you to calculate the costs and benefits of upgrading to 64-bit desktop processing, plan an affordable migration process that reduces operational interruptions, and provide inexpensive, expert online help to assist your organization to configure 64-bit PC desktop operating systems and application software on your existing hardware.
Online Wireless Site Survey Network Engineer
Computer Consulting 802.11x Wi-Fi Site Survey
Progent’s Wireless Site Survey makes it easy to plan and install a Wi-Fi WLAN optimized for your environment, providing your business a wireless solution that delivers the coverage, speed, load-handling capability, Quality of Service, security, and roaming capability your company requires. Progent's Wireless Site Survey services are offered either as an affordable remote service or as a more detailed on-premises service.
24-7 Consultant Services Linux Network Monitoring
Linux Network Monitoring, Nagios and MRTG Professionals
Nagios and MRTG are powerful, free monitoring tools that operate on Linux and can be deployed to analyze UNIX environments, Microsoft Windows networks, or mixed-OS networks where the Linux OS and MS Windows run side by side. Nagios lets system support engineers to track network services including SMTP, HTTP, SSH, and NNTP. Multi Router Traffic Grapher permits you to track the bandwidth in and out of SNMP network appliances such as processors, routers, and switches. Progent's network integration experts can help you use both these tools to streamline and repair your computer network.
Windows and Solaris Computer Consultant
Windows, UNIX, Solaris Technical Consultant
If you are producing UNIX or Linux applications on a network that includes Microsoft Windows-based processors, desktops, and office productivity products, Progent offers comprehensive network support outsourcing that allows you to concentrate on your area of high-value know-how without the continual distraction of maintaining your company information system. By using automated server monitoring and by delivering online and in-person assistance as your business needs it, Progent represents an affordable way for maintaining an IT network that provides excellent dependability, protection, and performance. Progent's developer support offerings include full-service network support outsourcing, virtual infrastructure, online and on-premises service and troubleshooting, 24x7 monitoring services, and Helpdesk outsourcing.
Azure integration Services
Microsoft Azure hybrid cloud solutions Engineers
Progent can assist you with any phase of Microsoft Azure integration including needs analysis, prerequisites assessment, solution design, pilot testing, deployment, automated management, performance optimization, license controls, disaster recovery preparedness, security planning, and compliance validation. Progent can assist your IT staff to set up and debug firewall appliances and VPN connections so that your users can safely connect to Azure services, and Progent's Microsoft-certified consultants can assist you set up critical Microsoft technologies to work in the cloud including Microsoft Windows Server, Exchange, SQL Server and SharePoint. Progent can also assist your organization to set up a hybrid cloud ecosystem that seamlessly integrates on-premises datacenters with Azure services.
Network Monitoring Onsite Technical Support
Online Support Services Remote Monitoring and Reporting
Remote 24x7 monitoring, automated alerts, and periodic analytical reporting are crucial to preserving the health of your IT system and eliminating unnecessary and costly downtime. Remote Monitoring and Management technology has progressed to the point that companies of any size can afford a level of protection that was once reserved for enterprises. Progent can provide a variety Remote Monitoring and Management options delivered as economical service packages created to help your company to identify and resolve a an array of IT network issues before they can hurt productivity.
MySQL Reports
MySQL development Consultants
Progent offers affordable remote access to an Oracle MySQL administrator or software developer and can assist businesses of any size to integrate and maintain MySQL within a reliable network environment that offers advanced speed, expandability, and protection. Progent also has proven skill helping companies port applications from Oracle to MySQL.
Google Cloud GKE Technology Professional
Google Cloud Windows Consultancy
Progent can provide cost-effective online and on-premises support to assist organizations of any size to move any portion of their core network resources to Google Cloud Platform (GCP). This can save management hassle and equipment costs and allow access to Google's state-of-the-art machine learning technology. Progent can help you with every aspect of Google Cloud Platform migration and troubleshooting including requirements analysis, preparedness assessment, system design and review, testing, configuration, centralized administration, performance optimization, licensing management, backup/restore mechanisms, and security strategies.
24/7 Consulting Virtualization
Server Management Consulting
Server growth puts pressure on IT budgets and management resources. Server consolidation through a virtual architecture promises lower total cost of ownership of servers and faster ROI, more leveraged utilization of servers, streamlined operations, enhanced network availability, and easier manageability. Common usage scenarios for virtual servers are hardware consolidation, low-cost platforms for mission-critical legacy software based on obsolete operating systems, and inexpensive quarantine of software development or evaluation environments from on-line systems.
Postini Consultant
Support and Setup Postini
E-Mail Guard represents a comprehensive service for defending against spam and viruses. E-Mail Guard handles the protection and management of corporate email by providing continually updated spam and virus filtering, policy management, content filtering, and defense against email-borne DHA and Distributed Denial of Service attacks. E-Mail Guard also features monitoring, administration and reporting utilities plus outbound email testing to help you repair your e-mail environment and define and enforce company security policy.
Windows 2003 Support
Microsoft Windows Server 2016 Network Consultant
The complexity and connectivity demands of Microsoft Windows Servers calls for an IT consulting team with hands-on expertise and broad knowledge in planning and building seamless, end-to-end business technology systems. The background of Progent's Microsoft-certified consultants, which averages over 10 years supporting Microsoft technology, assures you success configuring Windows Server 2008 and Windows Server 2003 to match optimally with your business objectives. Progent’s IT support can assist you with designing, deploying, administering, and troubleshooting Windows Server systems that increase the business value of your computer system. Progent’s consultants can help you with Microsoft Windows 2008 Server, Windows 2003 Server, Windows 2000 Server, or Microsoft Windows NT Server as well as Windows 8, Windows 7, Windows Vista and other clients.
Microsoft Hyper-V 3.0 Virtual Machines Remote Support Services
Microsoft Hyper-V 3.0 Network Consulting
Widows Server 2012 R2 Hyper-V enhances virtualization in critical areas such as multitenancy, flexible network infrastructure, cloud readiness, expandability and throughput, and fault tolerance. Progent's Microsoft-certified consulting experts can help your business to benefit from Windows Server 2012 R2 Hyper-V to deploy and maintain virtual servers to cut IT costs and improve productivity.
Shared Support Desk Configuration
Shared Helpdesk IT Consulting
Progent's Network Contact Center Outsourcing Services for PC desktop support are intended especially for small organizations who need fast access to a Help Desk Call Center with expert telephone support and full escalation capability but who must work within a limited network support budget. Key components of Progent's Help Desk Outsourcing Services are Helpdesk Phone Support, Secure Remote Access Support, System Assessment, Problem Prioritization, Virtual Help Desk Support, Per Minute Billing, and Help Desk Applications Recommendation and Integration.
Microsoft Desktop Information Technology Support
Desktop PC Consulting
Progent can deliver a broad range of affordable services to help your company to deploy, integrate, repair, and administer workstations and notebooks based on Windows, macOS and OS X, or various editions of Linux. Progent can provide on-premises or remote technical support for single machines or laptops or help you to plan and carry out a company-wide rollout of new or updated OS platforms and applications. Progent can also provide engineers and technical workers to assist you to prepare for and implement a company move or consolidation organized to cause minimal disruption of your productivity.
Cisco VoIP Network Consulting Service
Cisco Remote Access IT Service Providers
Progent can assist you to deploy Cisco's infrastructure technology to build a solid foundation for your onsite, cloud-centric, or hybrid data center and streamline operations in vital areas including compute and storage consolidation, security and compliance, manageability, availability, and disaster recovery.
ProSight Virtual Server Private Cloud Hosting Services
ProSight VM Hosting Consultant
Progent's ProSight Virtual hosting services provide small companies a variety of advantages such as reduced capital costs, reductions in operational expense, improved management focus, enterprise-class protection, greater fault tolerance, and regulatory compliance.
24 Hour Barracuda Backup Virtual Appliance Online Support
Setup and Support Barracuda Backup and VMware
Barracuda Backup is a low-cost, subscription backup/restore platform for small and mid-size organizations. A Barracuda Backup solution can incorporate a custom-designed physical storage device manufactured by Barracuda or a software-based appliance with similar functionality but which uses your own storage infrastructure. Barracuda Backup protects vital company data generated locally, at one or more remote sites, or in the cloud. For disaster protection, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any site with a physical or virtual Barracuda Backup appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consultants offer a broad array of consulting services to help your business to design, configure, operate and troubleshoot a BDR solution built on Barracuda technology.
Custom Excel Integration Companies
24x7 Access Report Integration Companies
For custom application creation, Progent can supply software design experts to produce business software in areas such as eCommerce, web development, Microsoft Dynamics products including Microsoft Dynamics GP, and specialized management reports produced by Crystal Reports, Microsoft Access, or FRx Reports. Progent’s experts can use Internet Information Services to build company-specific eCommerce applications based on Microsoft ASP.NET. Also, Progent can provide experts in a wide range of custom program development platforms including SQL Server and Delphi. For custom e-Commerce software, Progent also offers expertise in custom Access, custom Visual Basic, custom Excel, and any other specialized programming powered by any Microsoft development platform.
24/7 Colocation Center Migration Remote Support
Data Center Colo Consultants
Colocation sites make it possible for companies to share world-class data centers for housing computer hardware that supports critical applications. Progent's Microsoft and Cisco premier IT experts can assist your company with all facets of your colocation program such as choosing and migrating to a colocation facility, designing network topology, specifying hardware, on-premises and remote maintenance, establishing offsite system administration, and education your support personnel.
Microsoft Mail IT Support
Recovery Services Microsoft Exchange 2003 Server
Progent's Microsoft-certified consultants have 20 years of experience providing electronic messaging and unified telecommunications/email solutions for businesses. Progent offers affordable Microsoft Exchange 2007 Server support services to enhance email security and virus defense, provide fault tolerant email, and implement remote and wireless email access. Progent’s Microsoft Exchange consulting and support offerings can aid you in planning and deploying a Microsoft Exchange upgrade or a migration from a legacy SMPT system or outdated Microsoft Exchange product such as Exchange 5.5 to Microsoft Exchange Server 2010.
SharePoint Support and Help
SharePoint Server 2007 Technical Consultant
Progent’s Microsoft-certified consultants offer organizations of any size consulting, troubleshooting, and application development services for SharePoint and SharePoint Online. SharePoint is an advanced collaboration platform that uses web-based technology for efficiently connecting people, teams and information. Microsoft SharePoint Server offers a central spot for your workers or customers to access, organize, distribute and interact with relevant data, documents, and software and to interact with one another. SharePoint enables faster and better decisions, more effective access across groups and more economical business processes. Windows SharePoint Services join workers, customers, teams and major tasks with the data they’ve developed in a way that makes data convenient to find, retrieve and apply. Progent's certified SharePoint consultants can assist you to maintain your existing SharePoint environment or upgrade to the current release of SharePoint.
Microsoft, Cisco and Security Certified Experts Chief Information Officer Integration
After Hours Chief Information Officer Remote Consulting
Progent can provide the temporary assistance of a seasoned Chief Information Officer to offer strategic direction to help you pick and support IT technology to match your present situation and that can serve as a solid foundation for your growth. Progent's part-time CIO services provide financial leverage to companies trying to optimize the impact of their IT expenditures but who are without the budget or hesitant to add another high-level manager to their head count. Because Progent is vendor-agnostic, with a sizable staff of consultants certified to support all major operating systems and networking technologies plus a wide selection and business software, Progent is in an ideal situation to offer objective advice along with advanced technical support for developing information solutions that fit the special needs of your business.
Proxim Tsunami Wireless Case Studies
Building to Building Wireless Case Study
Progent provided a wireless networking environment that enabled a school to improve efficiency and avoid the ongoing expense of a dedicated wireline connection. Progent recommended a Proxim Tsunami high-speed wireless bridge. The low-cost building-to-building Proxim wireless bridge is designed for interfacing remote locations as far as 2.5 miles apart and can reach even longer distances. This wireless solution offered better performance and reliability than simply amplifying the 802.11b network, and because it uses the 5.8Ghz spectrum it provided protection against outside interference.
24/7 Exchange 2013 Compliance Support and Integration
Exchange 2013 In-Place Hold On-site Technical Support
Exchange Server 2013 includes significant enhancements to the functionality of Exchange Server 2010 and introduces powerful new features plus a revamped structure. These improvements affect vital IT areas including manageability, high availability (HA), security and compliance, operational costs, teamwork, expandability, performance, compatibility, and productivity. Progent's certified Exchange 2013 consultants can assist your organization to evaluate the possible advantages of migrating to Microsoft Exchange 2013, create a cost-effective validation and deployment strategy, and train your IT team to manage your Exchange 2013 environment. Progent also offers affordable online consulting and management services for Microsoft Exchange Server 2013.
Consultancy ProSight Remote IT Management
ProSight IT Management Outsourcing Consultant
Progent's ProSight family of managed IT services are designed to offer organizations who maintain small internal IT administration and support staffs with affordable access to world-class management tools and technical experts. Advantages of the ProSight line of managed services include flat-rate network management costs, automation of routine management tasks, continual absorption of the latest technology, graceful migration from legacy systems to modern solutions, improved alignment of information technology with strategic objectives, access to seasoned IT consultants, and allowing management to concentrate on business instead of ever-changing network technology.
Online Consulting Automatic Topology Mapping
Remote Automatic Network Diagrams Support Outsourcing
Progent’s ProSight WAN Watch is a network infrastructure monitoring and management service that makes it simple and inexpensive for small and mid-sized businesses to map out, track, optimize and troubleshoot their networking appliances like switches, firewalls, and access points as well as servers, endpoints and other networked devices. Incorporating cutting-edge Remote Monitoring and Management (RMM) technology, ProSight WAN Watch makes sure that network maps are kept current, copies and manages the configuration of virtually all devices on your network, tracks performance, and generates alerts when problems are discovered. By automating complex network management activities, WAN Watch can cut hours off common chores such as making network diagrams, expanding your network, locating devices that need critical updates, or isolating performance issues.
Juniper SSG520M Router Security Consultants
Juniper SSG5 Router Network Security Auditor
Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.
Remote Support Windows 7 Help Desk
MCSE Expert Certified Windows 7 Wireless Support Services
Progent's certified engineers can assist you to test
Aironet 2600 Access Point Specialist
Aironet 2800 Access Point IT Services
Progent's Cisco CCIE wireless network infrastructure consultants can provide remote or onsite integration and debugging support to assist you to design, implement, upgrade, optimize, administer and debug Aironet wireless access point environments of any size or topology. Progent's Cisco Wi-Fi controller consultants can also assist you to combine your Wi-Fi environment with your wired network and cloud-hosted resources to build a seamless enterprise-wide connectivity solution that is easy to manage and expand. Progent also offers affordable Wi-Fi site surveys to help you to determine the most efficient selection, placement and setup of Aironet Wi-Fi access points to accommodate your unique workplace design, building structure, and expected workloads.
Amazon AWS hybrid cloud integration Reports
Amazon EC2 integration Coder
Progent can provide affordable remote support to help companies of any size to access Amazon AWS cloud services including Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon S3, and Glacier. Progent can assist you with every phase of Amazon AWS migration and troubleshooting including needs analysis, preparedness evaluation, system design, testing, configuration, administration, performance optimization, licensing management, disaster recovery mechanisms, and security strategies.
Configuration Datacenter Monitoring
SCOM 2012 Cloud Monitoring Online Support Services
Progent's Microsoft-certified consultants have over a decade of background planning, implementing, optimizing and fixing SCOM environments and offer organizations of all sizes expert online or on-premises consulting support for Microsoft SCOM 2012. Progent can help you to design a topology for System Center 2012 Operations Manager servers that delivers the performance and availability needed to monitor your IT resources effectively, whether your infrastructure are onsite, cloud-based, or a mixed environment. Progent can also assist you to import and customize System Center 2012 Operations Manager management packs according to best practices for monitoring network fabric and both Microsoft and third-party apps and services. In addition, Progent can deliver responsive remote or onsite technical support to assist you to fix critical issues uncovered by System Center 2012 Operations Manager.
Support and Help Virtual Help Desk
Network Consultants Supplemental Support Desk
Progent's Computer Contact Center Outsourcing Support Services for desktop technical support are designed specifically for small businesses who require fast access to a Help Desk Service Center with expert telephone support and effective escalation options but who have to work within a restricted information technology budget. Key components of Progent's Help Desk Outsourcing Services include: Help Desk Call Center Phone Support, Secure Remote Access Provisioning, System Evaluation, Expert Prioritization, Virtual Helpdesk Support, Per Minute Billing, and Help Desk Software Selection and Deployment.
MOM 2000 Example Application
MOM 2000 Case Studies
Before Progent’s Microsoft Operations Manager solution, network issues were approached reactively, once users were impacted by them. With the help of proactive, computer generated warnings and trend analyses sent by MOM, Progent is now able to anticipate server issues before they grow to be serious enough to disrupt network availability. Thanks to MOM, Progent can deal with looming problems before customers are aware that the problems exist. Progent supports Microsoft Operations Manager 2005 and MOM 2000 to offer small company networks enterprise-class reliability, safety and productivity.
UNIX Consultancy
Professional Solaris
Progent's Sun Solaris platform support experts offer small and mid-size businesses and developers assistance with managing and supporting Solaris environments that coexist with Microsoft-powered technology. Progent offers your organization access to Solaris experts, consulting professionals premier by Microsoft and Cisco, and security experts with CISA credentials. This broad range of expertise offers you a convenient single source to show you how to build and maintain a secure and robust cross-platform connectivity and communications infrastructure that allows Solaris and Microsoft coexistence by combining Windows with popular variants of UNIX such as Apple Mac OS X, Sun Solaris, IBM AIX Open UNIX, Hewlett Packard HP-UX, BSD, SCO UNIX, and SGI/Irix or leading Linux platforms such as RedHat, SUSE Linux, CentOS Linux, Ubuntu Linux, PCLOS, fedora Linux, Gentoo Linux, Mandrake/Mandriva, Debian GNU/Linux, and Slackware.
Top Quality Amazon AWS hybrid cloud solutions Reporting
Amazon EC2 integration Programmer
Progent can provide cost-effective online support to assist companies of any size to integrate Amazon Web Services (AWS) cloud services such as Elastic Compute Cloud (EC2) for virtual server hosting, Amazon S3, and Glacier. Progent can assist you with every aspect of Amazon AWS integration including requirements analysis, readiness assessment, architectural design and review, pilot testing, configuration, centralized administration, performance tuning, licensing management, disaster recovery solutions, and security.
Remote Microsoft AD Engineers
Microsoft Professionals Active Directory
Windows Enterprise Directory demands significant hands-on experience to integrate efficiently across a large corporation. Progent’s Microsoft Certified engineers are skilled in designing, integrating, and maintaining sophisticated Microsoft Enterprise Active Directory installations. Progent’s fields of expertise with Windows Server Active Directory include replication problems, multi-domain partition design, repair of corrupted AD objects, dealing with residual legacy software configuration objects in production AD systems, and fixing failed configurations of AD and AD-associated programs.
QTS Internet Data Center Professional
Engineers QTS/Herakles Data Center
The QTS Internet Data Center facility is situated in the earthquake-neutral Natomas area of Sacramento, CA. If you are now utilizing the QTS data center as a colocation site or if you are planning on moving your main or disaster recovery system to the Herakles data center, Progent offers a range of budget-friendly services that include colocation relocation, equipment installation and updates, network optimization, comprehensive project management, virtualization configuration, remote network monitoring, centralized network administration, software programming, disaster recovery solutions, security evaluation, and the support of Progent's Test Lab.
Office 365 mail flow Online Support Services
After Hours Office 365 AD FS Engineer
Microsoft allows you to create seamless hybrid networks that integrate Office 365 and on-premises Exchange systems. This allows you to have certain mailboxes located at your corporate datacenter and other mailboxes resident on Office 365. Progent's Microsoft-certified consultants can assist you with any facet of planning, integrating and troubleshooting your hybrid Exchange Online deployment. Progent's Exchange specialists can provide occasional expertise to help you through stubborn technical issues and also can provide extensive project management outsourcing or co-sourcing to ensure your hybrid Office 365/Exchange initiative is successfully completed on time and on budget.
Exchange 2013 Configuration Support and Setup
Professionals Exchange 2013 Upgrade
Microsoft Exchange Server 2013 incorporates major enhancements to the capabilities of Exchange Server 2010 and delivers powerful new features plus a revamped architecture. These improvements affect vital facets of IT such as ease of administration, availability, security, operational costs, teamwork, expandability, performance, cross-version interoperability, and productivity. Progent's Microsoft-certified Exchange 2013 consultants can assist your organization to evaluate the potential advantages of upgrading to Exchange 2013, design an efficient validation and rollout strategy, and educate your IT team to manage your Microsoft Exchange 2013 environment. Progent also offers affordable online consulting and management for Exchange Server 2013.
Microsoft Windows Network Consulting Company
Microsoft Outsourcing Company
Progent’s IT outsourcing services for small businesses include designing Windows XP, .NET Server, and BackOffice systems, managing migrations Windows XP, Windows Server 2003, Active Directory, and Microsoft Exchange Server 2003, Help Desk Call Center, online and on-site repair, resolving stubborn integration problems, and creating a comprehensive security plan. Progent can show you how to maximize system reliability and throughput with non-stop configuration, redundant network topology, and proactive network monitoring. Progent also provides project management help for major upgrades and can assist with needs assessment, resource identification, BOM development, sourcing qualification, procurement coordination, and full documentation. Progent’s IT outsourcing help also includes training for office productivity software such as Microsoft Office.
Consultant Infor SyteLine CloudSuite Planning and Scheduling
Infor SyteLine CloudSuite Data Migration Technology Professional
Infor CloudSuite Industrial, previously known as SyteLine, is an ERP platform that incorporates more than 25 years of background assisting manufacturing and distribution companies to simplify complicated supply chains and improve the efficiency of key business processes to bring products to market fast and meet customer commitments consistently. Progent can provide the skills of an ERP consultant with over 20 years of background working with the SyteLine/CloudSuite Industrial platform. Progent can provide remote or on-premises consulting that spans from occasional advice to end-to-end solution planning and project management. Sample services available from Progent for Infor CloudSuite Industrial include implementation, migration, process improvement, customization, CPQ, web site integration, troubleshooting, data conversion, Office 365 integration, training, and DBA services.
Online Support Services Aironet 802.11ac AP Migration
Aironet AP Management Technology Consulting
Progent's Cisco certified Wi-Fi consultants offer affordable remote and onsite help for end-of-life and current 802.11ac Aironet wireless access points (APs) and Progent can help your business to design and manage Wi-Fi environments that incorporate indoor and outside/ruggedized Aironet APs.
MAS 90 Design Firms
Solomon Technology Consulting Services
In addition to offering access to Microsoft Dynamics GP (Great Plains) consultants, Progent has experts in Dynamics AX, Microsoft Dynamics NAV Business Management Software, Microsoft Dynamics SL, Dynamics RMS, Macola ERP by Exact, MAS 90 by Sage Software, and QuickBooks Pro. Progent offers programming, troubleshooting, administration help, upgrade assistance, and one-on-one or group webinar training classes tailored to address your specific requirements. Progent's experts also can help you build and maintain a protected, robust server and communications infrastructure to support your ERP, MRP and accounting solutions.
CRISC Certified Risk and Information Systems Control Manager Professional
Technology Professional CRISC Certified Information Risk and Information Systems Control Officer
Progent offers the guidance of a CRISC-certified risk management consultant to help your company to design and deploy an enterprise risk management strategy based on best practices promoted by CRISC and crafted to match your company's risk appetite, business goals, and IT budget.
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