Network Support for Small Businesses
Remote and Onsite Desktop Service
Nationwide Consulting
Additional Topics of Interest
Award Winning Word Consultants
Word Setup and Support
Progent's application experts offer advanced support, custom programming, deployment help, and webinar training for leading applications covering vital areas including ERP and MRP, general accounting, business analytics, web commerce application design, and the MS Office family of business productivity solutions. As a Microsoft Partner with years of background providing high-level consulting and troubleshooting services remotely, Progent can help clients throughout the United States to eliminate the time and expense associated with travel and on-site visits without compromising the effectiveness of consulting support.
24 Hour SharePoint Workspace 2010 Professionals
After Hours SharePoint Excel Services Remote Troubleshooting
Progent's Microsoft-certified engineers can provide cost-effective online technical support and development services to assist you to design, implement, administer, and troubleshoot SharePoint 2010 environments that can include web sites able to function as intranets, extranets, document and media management applications, blogs, data marts, business analytics, enterprise-wide search, Visio-driven workflows, and other tools to promote and enhance information sharing. Progent can show you how to integrate SharePoint 2010 with MS SQL Server and with other data sources and with Microsoft's familiar desktop programs including Office Excel, Word, Outlook, and Visio. Progent can help you to upgrade from previous releases of SharePoint or move a mix of web applications into a consolidated and easily managed SharePoint 2010 environment.
Professionals CISA Certified Cybersecurity Audit
Cybersecurity Group CISA Certified Auditor
The CISA accreditation is a globally recognized qualification that indicates expertise in network security auditing. Accredited by ANSI, the CISA credential has consultants undergo an extensive examination given by the ISACA international professional association. Progent can provide the expertise of a CISA-Certified network security audit consultant trained to assist companies in the areas of information systems audit process, information technology enforcement, systems and infrastructure ROI, IT support, protection of data assets, and business continuity planning.
Recovery Services Microsoft and Apple Mac Desktop
Server Integrators Desktop
Progent can deliver a variety of affordable online and onsite support services to assist you to configure, administer, and troubleshoot desktops and mobile devices powered by Windows, Apple macOS/OS X, Apple iOS, Android, or Linux.
Edge Routers Consultant
ISR 921 router Remote Support
Cisco offers an extensive array of routers including appliances built to deliver the security, bandwidth, and availability demanded by organizations from branch offices to global enterprises. Cisco routers include support for redundancy, transparent failover, and redundant power for improved reliability and network availability. Progent can show you how to choose and configure Cisco routers to build a solid foundation for your network and to make it economical to expand as you add new users, start new offices, deploy new services, extend your network to customers and partners, and manage an increasingly mobile workforce. Progent offers help with a range of routers powered by the Cisco IOS operating system, such as Cisco's 800 series of small office routers, Cisco 1800 and 3800 ISR routers, Cisco 2900 and 3900 G2 ISR routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for WAN edge applications, CRS Carrier Routing System for core Networks, plus legacy 1700 and 2600 Series Routers.
Small Business WAP321 Consultant
Online Troubleshooting Small Business WAP100 AP
Progent's Cisco-certified Wi-Fi technology consultants can assist you to deploy, administer, and debug Cisco Small Business 100/300/500 Wi-Fi Access Points.
Remote Workforce VoIP Configuration
At Home Workers IP Voice Remote Troubleshooting
Progent can assist small and medium-size businesses to configure VoIP solutions to give their at-home employees the benefit of transparent extensions of the company phone system.
Support IT Services for Network Service Firms
Consulting for Service Providers Network Engineer
Progent's Reseller Program for IT Service Providers lets you take advantage of Progent's consulting engineers under your own service brand as a transparent extension of your IT services staff.
Emergency Install Endpoint Management
Onsite Support Microsoft Intune
Progent's network consultants can help your company to streamline desktop PC software update management by delivering support for management solutions such as Configuration Manager 2007, Systems Management Server, and Windows Server Update Services (WSUS).
Branch Offices Technology Consulting Services
Sales Office Support and Integration
Years of experience providing Microsoft expertise and Cisco network consulting has enabled Progent to build an unmatched capability for serving branch offices that require network help with the flexibility associated with with small companies but which includes effective communications, complete documentation, and compliance with enterprise IT standards. If your corporation has a sales office situated anywhere in or any area covered by Progent's consultants, Progent can provide a broad range of on-premises and on-line network support services and system architecture expertise.
24/7 Identity Verification Consulting
Identity Verification Consultant
Progent's Duo services utilize Cisco's Duo technology to defend against password theft by using two-factor authentication. Duo supports single-tap identity confirmation with Apple iOS, Android, and other out-of-band devices.
SCCM Cloud Management Gateway Network Consulting
SCCM Patch Management Engineer
Configuration Manager automates application and device deployment at scale, streamlines compliance settings management, keeps track of network resources, guards against company data leakage, performs health reporting, allows safe end-user self service, and delivers a common control mechanism for managing multi-operating system networks running on-premises, cloud, or hybrid deployment models. Progent's Microsoft-certified Configuration Manager consultants and Microsoft Azure cloud integration experts can assist businesses of any size with any facet of designing, installing, operating and troubleshooting a System Center Configuration Manager deployment for local, cloud-based, or hybrid environments.
VMM and SQL Server Network Consultants
Best SCVMM 2012 Reporting Onsite Technical Support
Progent's Microsoft-certified consultants can assist businesses of all sizes to adhere to leading practices to configure SCVMM 2012 hosts, networking, storage systems, and libraries; plan, deploy, and administer private clouds, VMs, and services in SCVMM 2012; and integrate SCVMM 2012 with SCOM 2012 for comprehensive monitoring. Progent can assist your company to migrate from an earlier version of SCVMM or from a third-party management system, and Progent can help you to optimize and troubleshoot your current SCVMM environment so you realize maximum return on investment.
Professionals Redundant ISP
Award Winning Setup and Support High Availability Internet Connections
Progent's Cisco-authorized network experts can help you design an affordable, high availability Internet connection solution that can achieve 24x7 Internet connectivity via a wide array of fault tolerant Internet network products and services including non-stop BGP, automatic fail-over, and redundant ISPs. Progent can provide CCIE consultants to show you how to apply the most current technology for 24x7 Internet connections to build a cost-effective, fully redundant Internet network with automatic failover and other features to create non-stop Internet access.
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Herakles/QTS Test Lab Specialist
Engineer Herakles/QTS Test Lab
The Progent Test and Training Lab located at the QTS (formerly Herakles) Data Center is available for piloting mission-critical applications, developing cost-effective migration procedures, evaluating and optimizing performance, designing or validating business continuity strategies, resolving compatibility problems, and establishing training environments for the latest products and technologies. For Progent clients who lack adequate in-house resources to configure proper test systems, Progent's Test and Training Lab reduces capital outlay and engineering risk while keeping critical network initiatives on schedule.
Juniper Netscreen Security Consultants
Watchguard Security Audits
Progent offers businesses of any size professional support for Intrusion Protection Systems and IPsec VPN products from major firewall and VPN security companies including Palo Alto Networks, Check Point Software, Juniper Networks, Fortinet, and SonicWall. Progent can help you design a detailed security strategy and select appropriate products from a variety of suppliers to support your security goals while staying within your budget restraints.
IT Consultants Microsoft LCS Server Instant Messaging
Microsoft LCS Server Instant Messaging On-site Technical Support
MS Office Communications Server delivers IM and presence as part of an extensible, enterprise-grade solution offering advanced protection, transparent compatibility with additional Microsoft software, an expandable, industry-standard development environment, and support for regulatory mandates such as HIPAA, SOX, and GLB. Communications Server offers cost savings and improved business efficiencies, increased individual productivity, and better IP protection. MS Communications Server 2007 has been replaced by Lync Server, which in turn has been replaced by Skype for Business. Progent's certified unified communications experts can provide remote and on-premises support and troubleshooting services for your Office Communications Server deployment and can assist you to assess the costs and benefits of migrating to Microsoft's Skype for Business. Progent can also help you to design and execute an efficient upgrade that will add business value to your IT system
Cisco Management Network Design Consultant
Cisco Certified CCIE System Consulting Services
Progent offers rapid remote access to Cisco-certified CCIE networking consultants. Progent's CCIE consultants can connect to your network using advanced remote support tools to provide fast and economical analysis and remediation of critical network infrastructure problems.
Cloud Backup Security and Compliance Online Support
ProSight ECHO Data Backup and Restore Services Engineer
ProSight Data Protection Services ECHO from Progent offer small and mid-sized organizations an affordable and fully managed solution for reliable backup/disaster recovery. Available at a low monthly price, ProSight Data Protection Services automates your backup processes and allows fast restoration of critical data, apps and virtual machines that have become lost or corrupted as a result of hardware breakdowns, software bugs, natural disasters, human mistakes, or malware attacks like ransomware. ProSight DPS can help you protect, retrieve and restore files, folders, applications, system images, as well as Microsoft Hyper-V and VMware images/. Important data can be backed up on the cloud, to a local device, or to both. Progent's disaster recovery specialists can provide advanced expertise to set up ProSight DPS to be compliant with regulatory requirements such as HIPAA, FINRA, and PCI and, whenever necessary, can assist you to restore your critical information.
24x7x365 Symantec Firewall Cybersecurity Company
Symantec VelociRaptor Security Tech Services
Progent's Symantec experts can assist you to support legacy Symantec firewall and Symantec VPN products such as the Symantec Raptor and VelociRaptor family or show you how to upgrade to current firewall/VPN technology. Progent can also enable you to create and execute a comprehensive security plan that can incorporate firewall and VPN appliances and utilities, managed security and network protection services, system monitoring software, and formal policies and processes. Progent has the expertise to be your one-stop resource for on-going technical support, administration, training, and security consulting.
24-7 Time Machine Backup Engineers
VMware Data Recovery Services
Progent can provide affordable online support from engineers skilled in a broad array of products and technologies that provide solutions for backing up Windows, Apple Mac, and Linux servers and desktops plus notebooks and smartphones. Progent can provide consulting support for all major data protection products such as Acronis Backup and Recovery, Barracuda Backup, Altaro VM Backup, Symantec Backup Exec, BackupAssist, CrashPlan, Double-Take Backup, MozyPro, Retrospect for Macintosh, Time Machine, VMware Data Recovery (VDR), and Oracle Solaris FLARs. Progent's consultants can help you to deploy, enhance, or troubleshoot backup solutions for a range of environments including on-premises, remote, cloud, or a mix.
Urgent Support Services Exchange and Apple Mac
Support and Setup Mac voice mail
Microsoft Exchange and Apple Mac computers can work together efficiently. Progent's Apple and Microsoft certified experts can help you set up Microsoft Entourage and Exchange so your Mac users can collaborate with colleagues who use Outlook. With Microsoft Exchange and Entourage for Mac, Exchange and Apple Macintosh software can coexist, enabling Mac users to get and transmit messages, search the Exchange global address list, import addresses, synchronize appointments, and invite fellow workers to conferences with your Exchange account. Progent will verify that your Microsoft Server is properly set up and that WebDAV and Outlook Web Access are enabled. Progent also offers specialized onsite Entourage training.
Technology Consulting Services Antispam
Antispam Small Business Subscription
E-Mail Guard is Progent's economical spam filtering and anti-virus solution that offers small companies enterprise-quality protection from spam, viruses, directory harvesting, and other forms of email-borne attacks on computer systems. E-Mail Guard is based on Postini's perimeter management technology, a sophisticated library of web-based antispam and antivirus services that defuse email assaults before they can breach the corporate firewall. Perimeter Manager also lets administrators track and manage their email application, irrespective of server platform, hardware type, or geographic location.
Bandwidth Throttling Test Lab Professional
NLB Test Lab Professionals
Progent's Test and Training Lab located at the QTS Colocation Center is available for piloting line-of-business applications, developing cost-effective system upgrade procedures, assessing and optimizing performance, designing or verifying business continuity strategies, mitigating compatibility issues, and building training systems for new products and technologies. For Progent customers who lack sufficient in-house resources to configure proper pilot environments, Progent's Test and Training Lab reduces capital outlay and engineering risk while keeping critical network initiatives on schedule.
Chief Information Officer IT Consultants
Part-Time CIO Engineer
Progent offers the part-time or temporary assistance of a seasoned Chief Information Officer to offer strategic direction to help your company pick and support network solutions to match your current situation and that can be a firm basis for your future growth. Progent's temporary Chief Information Officer services provide economic advantages to organizations who want to optimize the benefits from their IT expenditures but who are unable or hesitant to add another high-level manager to their head count. Since Progent is vendor-agnostic, with a sizable team of consultants certified to support all leading operating systems and connectivity technologies plus a broad range and business software, Progent is in an ideal situation to provide objective advice as well as advanced technical support for building and maintaining IT solutions that fit the special requirements of your organization.
Windows 11 Consult
Windows 11 Power Automate Help and Support
Progent's Windows 11 consultants can provide a variety of services for Windows 11 such as Microsoft 365 integration, mobile device management and synchronization, teleworker access, data and identity security, streamlined deployment, and Help Desk Call Center support services.
Consultants Private Cloud Solutions
Private Cloud Hosting Consultants
Progent's Private Cloud Hosting and Management service provides complete hosting of a small company's production servers in a solution that delivers the highest degree of dependability and expandability and is in addition easy to migrate to any data center. Progent's Private Cloud Hosting and Management options are built on proven virtualization techniques that allow small businesses with mixed- platform IT systems to economize significantly on the costs of capital investments, system maintenance, and network management while achieving enterprise-class reliability and an unprecedented level of vendor flexibility.
Email Block Lists Consultants
Email Reputation Analysis Consulting
Progent's ProSight Email Guard solution uses the technology of top data security vendors to deliver centralized control and world-class security for all your email traffic. The powerful architecture of Email Guard integrates cloud-based filtering with a local gateway device to provide complete protection against spam, viruses, Denial of Service Attacks, DHAs, and other email-based threats. The cloud filter serves as a preliminary barricade and keeps the vast majority of threats from reaching your security perimeter. This decreases your exposure to external threats and conserves system bandwidth and storage. ProSight Email Guard's onsite gateway device adds a further layer of analysis for inbound email. For outgoing email, the on-premises security gateway offers anti-virus and anti-spam filtering, DLP, and email encryption. The onsite security gateway can also assist Microsoft Exchange Server to monitor and safeguard internal email that originates and ends within your corporate firewall.
Integration Services 3504 wireless controller
Integration Support wireless controller
Cisco's Catalyst family of Wi-Fi controllers streamline the administration of Wi-Fi networks by unifying the configuration and control of wireless access points, tuning wireless performance by limiting the impact of radio frequency congestion, improving wireless uptime with fast failover, and strengthening security by detecting threats and filtering traffic content according to user class and locale. Progent's Wi-Fi consultants can assist you to configure Cisco wireless LAN controller appliances to manage wireless networks of all sizes. Progent can assist you to maintain and troubleshoot your existing Cisco Wi-Fi solution or implement an efficient migration to Cisco's latest wireless controller solutions.
Exchange 2016 Compliance Technical Support Services
Computer Consultants Microsoft Exchange 2016
Progent can assist you in any and all phases of your upgrade to Microsoft Exchange 2016 such as designing high availability system topology for an on-premises, cloud-based or hybrid environment; licensing compliance for Exchange Server and Windows Server 2012 R2+; migrating mailboxes; Hyper-V strategy; specifying mass storage capacity required for your virtual machines (VMs), mailbox databases and logs; configuring hardware load balancing for high-availability client access services; planning, setting up and testing Exchange Servers and Windows Servers and DAG groups; setting up collaboration with SharePoint Server or SharePoint Online; preparing the firewall; creating SSL certs; performing client remediation with Office 2010 or greater or Microsoft 365; and setting up Outlook on the web.
Network Load Balance Support and Integration
Fault Tolerant Network Professional
Progent's high availability network consultants offer reliability support, disaster recovery services, system load balancing, fault-tolerant interoffice connectivity, 24x7 Internet interface design, fault-tolerant data center consulting, and other fault-tolerant networking services to help your small business design a non-stop environment for mission-critical applications. Progent possesses the knowledge and experience to design affordable, high-availability systems by deploying the evolving suite of Windows Cluster servers including Microsoft Windows Cluster Server 2003, Microsoft SQL Cluster Server, and Microsoft Exchange Cluster. Progent's Microsoft and Cisco certified consultants can show you how to you design a fault tolerant mutli-location network with a completely mirrored Internet connection and intelligent network load balancing.
Microsoft Proxy Server Consultant Services
24x7x365 ISA 2004 Server IT Consultant
Progent's Microsoft-certified Internet Security and Acceleration Server consulting experts have extensive experience configuring Microsoft ISA Server-based security solutions for information systems with multiple sites, mobile workers, and line-of-business web applications. Progent's Microsoft Firewall consultants are available to help your small business in planning and deploying a configuration of ISA Server 2000 or ISA 2004 Server that supports your information protection requirements without overly limiting your network productivity. Progent's consulting professionals can help you migrate from Microsoft Proxy Server from Microsoft ISA 2000 to ISA 2006 Enterprise Edition Server or ISA 2006 Standard Edition Server.
Network Consulting Exchange Server 2000
Support and Integration Exchange Server 2000
Progent is one of the most qualified network consulting firms for integrating e-mail solutions based on Exchange 2000 Server. Progent is skilled in helping small and mid-size businesses derive the full benefits of Microsoft Exchange Server 2000 for typical scenarios such as upgrading from Exchange 5.5 Server, moving from an ISP-managed or POP3 e-mail system, and jobbing out your Exchange 2000 support.
Cisco Certified Troubleshooting Altaro VM Backup with Exchange
Altaro VM Backup Verification IT Consulting
Altaro VM Backup from Hornetsecurity provides small and mid-size organizations a reliable and budget-friendly solution for backing up and restoring Hyper-V and VMware-based VMs. Altaro VM Backup can be used for local, offsite, distributed, and cloud architectures and also enables cost-effective backup to Microsoft Azure storage. Altaro VM Backup defends against ransomware attacks via Immutable Cloud Storage. This produces tamper-proof data that cannot be erased or modified by anyone including administrators. Progent is a certified Hornetsecurity/Altaro partner and offers a broad array of online or onsite services to help you to design, deploy, manage and troubleshoot a modern backup and disaster recovery solution powered by Altaro VM Backup. With ProSight Data Protection Services Altaro VM Backup, Progent offers a fully managed backup/recovery service based on Altaro VM Backup.
Database DBA Help and Support
Database Application Development Consultant Services
Progent's certified database application consultants offer businesses of any size remote DBA and programming services for leading RDBMS products including Microsoft SQL Server, Oracle, MySQL, and Microsoft Office Access. Services offered by Progent include installation and integration, application design and programming, management services, synchronization strategies, capacity planning, tuning, migration, security and compliance, backup and recovery systems, troubleshooting, and webinar training.
SentinelOne Active Security Monitoring Consult
SentinelOne Computer Virus Forensics Experts Online Support
Progent is a dealer and consulting firm for SentinelOne's Singularity product family, a subscription-based, cloud-centric cyberthreat management solution that includes machine learning technology and advanced services to deliver cutting-edge endpoint detection and response (EDR).
Computer Security Specialist Juniper SRX100 Router
After Hours Juniper SRX Firewall Technical Support
Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.
Telecommuter Integration Technical Support
Offsite Workforce Specialist
Progent has two decades of background helping small and medium-size businesses to plan, implement, optimize, manage, and debug IT networks that support telecommuters.
SQL Server Capacity Planning Programming Company
SQL Server Capacity Planning Developer Firm
Microsoft SQL Server 2000 is a complete, Web-enabled database and data analysis package that opens the door to the rapid creation of a new generation of enterprise-class programs that can give your business a critical competitive edge. Microsoft SQL Server 2000 features built-in support for XML and the ability to communicate across the Internet and beyond the firewall. The experience of Progent's certified SQL Server 2000 engineers, averaging more than over 10 years of background helping with Microsoft integration, ensures you success in planning, deploying and supporting Microsoft SQL Server solutions that are well integrated with other applications based on Microsoft's .NET environment.
network piloting Lab Specialist
Herakles/QTS Test Lab Specialist
Progent's Test and Training Lab at the QTS Colocation Center is available for testing mission-critical applications, developing efficient system upgrade methodologies, assessing and tuning performance, designing or validating business continuity strategies, mitigating compatibility problems, and establishing training systems for new products and technologies. For Progent clients who lack adequate internal resources to configure effective test environments, Progent's Test and Training Lab reduces capital outlay and technical risk and helps keep vital network projects on schedule.
Live Communications Server IT Consultants
Live Communications Server 2007 Engineer
Microsoft Office Communications Server delivers Instant Messaging and Real Presence in a scalable, world-class package featuring enhanced security, seamless compatibility with other Microsoft products, an extendable, industry-standard development platform, and support for regulatory mandates such as HIPAA, Sarbanes-Oxley, and GLB. Communications Server offers lower costs and elevated operational efficiencies, enhanced individual output, and stronger intellectual property security. MS Office Communications Server 2007 has been replaced by Lync, which itself has been replaced by Skype for Business. Progent's Microsoft-certified IM and Presence experts offer remote and on-premises support and troubleshooting help for your Office Communications Server 2007 deployment and can assist you to evaluate the costs and benefits of upgrading to Skype for Business. Progent can also help you to design and execute a smooth migration that will add significant strategic value to your information network
Dynamics NAV Applications Consulting
Dynamics 365 NAV Integration Services
Progent offers remote and onsite configuration, upgrade, programming, reporting for Microsoft Dynamics 365 Business Central/NAV.
Microsoft SQL Server 2014 Online Help
SQL Server 2014 Delayed Durability Outsourcing
Microsoft SQL Server 2014 includes significant improvements in critical areas including performance, uptime, compliance, and cloud readiness. Microsoft SQL Server 2014 is the first version of Microsoft SQL Server that includes in-memory capability that operates transparently with all workloads including OLTP, data warehousing (DWH), and business analytics (BI). Progent's Microsoft-certified SQL Server 2014 consultants can provide cost-effective online and onsite consulting services such as planning, deployment, administration, remediation, and application development expertise to enable businesses of any size to realize fast return from their SQL Server 2014 investment.
Cisco Firepower Management Integration
Cisco Firepower AVC Integration Support
Cisco's Firepower NGFWs Firewalls deliver a major performance improvement over Cisco's previous-generation ASA 5500-X security appliances and include unified control of modern cybersecurity capabilities like application visibility, next-generation intrusion protection (NGIPS) with intelligent prioritization of risks, advanced malware protection, URL filtering, and multi-node sandboxing. Progent's Cisco CCIE-certified firewall experts can help you to plan and carry out an efficient upgrade to Cisco Firepower firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX firewalls and show you how to enhance Firepower firewalls with Cisco's cloud-based services to create and centrally control network environments that span branch offices, data centers, private clouds and public clouds.
Windows Server Update Services Specialists
Microsoft Software Update Services Computer Engineer
Microsoft Windows SUS allows IT managers to deploy and monitor the most recent Microsoft patches and security updates to Microsoft Windows Server 2000, Windows Server 2003, and Microsoft Windows XP operating systems. By using Microsoft Windows Server Update Services, network support personnel can completely and easily manage the installation of patches that are published through Microsoft Update to servers and desktops in a company. Progent can help you with complex details of the initial configuration of Microsoft Software Update Services such as designing the Microsoft Software Update Services deployment, setting up client's workstations, establishing the Group Policy parameters, and making sure your Microsoft Windows Server Update Services GPO is associated with an Active Directory container appropriate for your system environment.
Lync Server 2013 Front End Server Consultants
Lync Server 2013 Web Apps Server Specialists
Microsoft Lync 2013, renamed Skype for Business, enables businesses of any size to build a centrally managed and protected communications ecosystem that supports the modern BYOD computing model with IM, presence, audio/video and web meetings with app sharing, as well as IP and PSTN telephony enabled for a broad assortment of stationary PCs and mobile clients. Progent's certified Lync 2013 consultants and system integrators can help your company to evaluate the advantages of Lync Server 2013, create an in-house, cloud-resident (via Microsoft Lync Online) or mixed model appropriate for your current and long-term goals, implement Lync 2013 in a way that expedites your ROI, and deliver live online and onsite training to your management staff and end users. Progent has in-depth expertise in critical pieces of a Lync 2013 solution that include Windows Server, SQL Server and Exchange Server, and Progent can help your organization to combine Lync 2013 with popular Microsoft 365 applications such as Outlook and PowerPoint.
Remote Consulting Remote NinjaOne Server Monitoring
Remote NinjaOne Server Management Online Support Services
ProSight LAN Watch is Progent's server and endpoint monitoring managed service that uses state-of-the-art remote monitoring and management (RMM) techniques to help keep your network operating at peak levels by tracking the health of vital assets that drive your information system. When ProSight LAN Watch detects a problem, an alert is transmitted immediately to your specified IT staff and your assigned Progent engineering consultant so that all looming issues can be resolved before they can impact productivity.
Microsoft Exchange Remote Support Services
Exchange 2003 Configuration
Progent's Microsoft certified consultants can show you how to define and implement an efficient in-place Microsoft Exchange 2003 upgrade plan that minimizes network downtime, simplifies long-term support requirements, and makes your Exchange Server 2003 easy to administer. For complex multiple server or multi-location migrations, Progent offers the knowledge and experience to complete your project quickly and affordably. Progent's Microsoft Exchange Server 2003 help, repair, and design offerings include assistance with the integration of third-party enhancements of Exchange 2003 Server that are best aligned to your business needs.
Online Support Services SCCM 2016 Upgrade
SCCM 2016 Software Inventory Consulting
Configuration Manager 2016 automates software deployment at scale, centralizes compliance settings control, inventories network assets, protects against corporate data leakage, performs health reporting, allows safe self service, and offers a single point of control for managing mixed-OS ecosystems running on-prem, cloud, or hybrid deployment models. Progent's Microsoft-certified SCCM 2016 consulting team and Microsoft Azure cloud experts can assist your organization with any aspect of planning, installing, operating and troubleshooting a System Center 2016 Configuration Manager solution for local, cloud, or hybrid networks.
.NET Application Contract Programmer
.NET Linux Design
Progent's application experts have worked for two decades with .NET tools and the Visual Studio development environment and can build or enhance .NET applications rapidly and affordably.
Support and Setup Unity
VoIP Infrastructure Solution for SIP Remote Support
Cisco Cisco Unified Communications Manager (Unified CM), originally known as CallManager, acts as the center of Cisco's collaboration solution. Unified CM and Unified Communications Manager Express provide an advanced IP-PBX by integrating tightly with applications such as Cisco Unified CM IM and Presence Service with Jabber support, Unity Express for voicemail management, Mobile Connect for Single Number Reach, and Unified Contact Center Enterprise (Unified CCE) for creating an advanced customer contact center. Progent's Cisco-certified consultants can deliver effective and affordable online and on-premises support to assist businesses of all sizes to build and administer Unified CM environments by providing Cisco Unified Communications Manager configuration and troubleshooting services that deliver maximum productivity. Progent's consultants can help with any aspect of Unified CM setup and debugging in areas that include integrating VoIP phones and Video phones, designing dial plans, configuring SIP connections and PSTN support, installing ISR routers with CUBE support, creating Cisco UCS server failover solutions for survivability, capacity planning, and integration with Microsoft Exchange Server and Skype for Business.
Microsoft Certified Partner Implementation Services
Award Winning Microsoft Certified IT Consultants
Progent is a Microsoft Certified Partner with special competencies such as Advanced Infrastructure Solutions. Microsoft Certified Partners are the most successful organizations who earn the highest customer endorsement and enjoy the tightest operational relationship with Microsoft. The knowledge, skills, and commitment needed to achieve the level of Microsoft Certified Partner benefits Progent's customers by allowing Progent to provide your business better support for your IT system.
SentinelOne Singularity Complete Integration Consultant Services
SentinelOne Singularity Control Reseller Professionals
Progent is a reseller and consulting firm for SentinelOne's Singularity product family, a subscription-based, cloud-first cyberthreat management solution that incorporates AI software and advanced services to provide comprehensive endpoint detection and response (EDR).
Microsoft Office SharePoint Server 2003 Technical Support
SharePoint Troubleshooting
Progent's Microsoft-certified experts can provide companies of any size consulting, troubleshooting, and application development services for SharePoint Server and SharePoint Online. SharePoint is an advanced collaboration platform that uses web technology for intelligently connecting people, groups and information. Microsoft SharePoint offers a common spot for your employees or customers to access, manage, share and manipulate useful information, documents, and applications and to interact with one another. SharePoint enables quicker and more intelligent decisions, more efficient access across groups and more economical business practices. Windows SharePoint Services connect employees, customers, workgroups and projects with the knowledge they've created in a manner that makes data easy to locate, download and re-use. Progent's certified SharePoint experts can help your organization to maintain your existing SharePoint environment or upgrade to the latest release of SharePoint Server or to SharePoint Online.
Technology Consulting Services Helpdesk for Remote Workers
Emergency Technical Consultant Helpdesk for at Home Workforce
Progent has 20 years of background assisting small and mid-size businesses to plan, deploy, tune, administer, and debug information networks that incorporate an at-home workforce.
24-7 Offsite Employees Cloud Integration Network Consulting
Remote Workforce Cloud Integration Professional
Progent can help small and mid-size companies to provision their home-based workers with efficient access to public cloud applications and services.
24/7/365 MSP360 Ultimate Backup Support and Help
MSP360 Desktop Backup Professionals
Progent's data protection experts can help your company to design, deploy and debug a backup solution built around MSP360 software. MSP360 enables file/folder or image backup/restore for virtual machines and physical machines, supports all popular public clouds, and permits you to build a data protection solution with a low RTO and a granular RPO. With ProSight DPS 360 Backup, Progent can provide comprehensive monitoring and remote management of your backup environment to protect against data loss caused by human miscues, computer errors, ill-intentioned insiders, and external assaults such as ransomware. To learn more, see ProSight DPS 360 Backup solutions.
System Center 2016 Operations Manager Support and Setup
System Center 2016 Amazon AWS Integration Consulting Services
Progent's Microsoft-certified consulting experts have over 10 years of experience designing, deploying, optimizing and repairing System Center Operations Manager environments and offer organizations of any size advanced remote or onsite consulting support for Microsoft SCOM 2012. Progent can help your company to design an architecture for Microsoft SCOM 2012 servers that delivers the performance and resilience required to monitor your IT resources effectively, whether your infrastructure are onsite, in the cloud, or a mixed solution. Progent can also help you to import and customize Microsoft SCOM 2012 management packs based on leading practices for tracking network infrastructure and both Microsoft and third-party apps and services. In addition, Progent can provide fast online or on-premises technical support to assist you to remediate critical issues uncovered by SCOM 2012.
DopplePaymer ransomware recovery Consultant Services
WannaCry ransomware recovery Consultant
Progent's ransomware experts can help you to evaluate your ransomware defenses, remotely monitor and protect your network, help with settlement negotiations with a threat actor, and rebuild an information system damaged by a ransomware cryptoworm like Ryuk, Maze, Sodinokibi, Netwalker, Snatch or Nephilim.
Engineer SCCM Device Management
SCCM Mobile Device Management Professionals
Configuration Manager automates application and device provisioning across multiple sites, simplifies security and compliance settings management, inventories network resources, guards against corporate data leakage, provides network health reporting, allows secure self service, and offers a common control mechanism for managing mixed-operating system networks running on-premises, cloud-centric, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager consulting team and Azure cloud specialists can help businesses of any size with any aspect of planning, installing, operating and troubleshooting a SCCM deployment for on-premises, cloud, or hybrid networks.
Professional Google Cloud firewall integration
Google Cloud Access Management Services
Progent can provide affordable online and on-premises consulting to help companies of any size to migrate any part of their critical network resources to Google Cloud Platform services. This can save time and equipment expense and allow the use of Google's state-of-the-art AI and machine learning technology. Progent can help you with every aspect of Google Cloud Platform migration and troubleshooting including requirements analysis, preparedness evaluation, system design and review, pilot testing, configuration, administration, performance optimization, licensing management, disaster recovery solutions, and security and compliance.
Urgent Email Bayesian Analysis Consultancy
Email Predictive Sender Profiling Engineers
Progent's ProSight Email Guard solution uses the technology of leading information security companies to provide web-based management and comprehensive protection for your email traffic. The powerful structure of Progent's Email Guard combines a Cloud Protection Layer with an on-premises security gateway device to provide complete protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-borne malware. The Cloud Protection Layer acts as a preliminary barricade and blocks the vast majority of threats from making it to your network firewall. This decreases your vulnerability to external attacks and saves system bandwidth and storage space. Email Guard's on-premises security gateway appliance adds a further layer of inspection for incoming email. For outgoing email, the on-premises security gateway provides anti-virus and anti-spam protection, protection against data leaks, and encryption. The onsite security gateway can also help Exchange Server to track and protect internal email traffic that originates and ends within your corporate firewall.
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