Additional Topics of Interest

Microsoft Certified Expert MSCRM Remote Troubleshooting
Network Consultants MSCRM

Microsoft CRM helps mid-market businesses build positive customer relationships. Built-in Sales and Customer Service components allow in-house staff to share information to help promote selling success and deliver steady, efficient customer service. Progent can configure the most sensible server and communications infrastructure, including local and offsite wireless access, to back MS CRM, and Progent's Experts Team can supply your small business with a certified MS CRM professional who can help you combine Microsoft Dynamics CRM with your marketing or customer support data.

UNIX Engineer
Solaris Consult

If your office network mixes Solaris technology with MS Windows, Progent can show you how to incorporate your computers into a unified environment that allows all your operating systems to coexist for easy administration, transparent information exchange, high reliability, enhanced performance, and strong security. Progent's Sun Solaris and Windows integration assistance offerings include IT architecture configuration and support, support for Windows services for UNIX, online network monitoring and management, remote network support and repair, in-person technical support, and Helpdesk support.

Small Business Server Premium Add-on On-site Support
Support Services Small Business Server Premium Add-on

Microsoft Small Business Server (SBS) is an affordable suite of server products that offers the basis for a feature-rich but manageable IT network. The IT sophistication of the Microsoft .NET products bundled with Small Business Server 2011 requires a computer support expert with real-world experience designing and integrating seamless, comprehensive business network environments. Progent's Microsoft SBS Server consultants have an average of more than a decade of experience integrating business systems powered by Microsoft platforms. This expertise ensures you results in installing, managing, and repairing network solutions that incorporate the SBS Server package of servers and applications.

Top Rated Compliance Auditor Check Point Software
Security Services Check Point 5000 Firewalls

Progent's Check Point Software experts can help you select and deploy Check Point Software Firewall/VPN utilities and appliances powered by Check Point Software's security platform to offer an affordable and efficient security solution for your information network. Progent can also show you how to integrate other Check Point technologies such as ZoneAlarm and Check Point Power-1 appliances with security solutions from other suppliers and provide a single stop for continuing network support, maintenance, training, and design expertise.

After Hours Exchange 2019 DAG Consultants
Exchange 2019 and Outlook Technology Consulting

Progent can assist your organization in any facet of your upgrade to Microsoft Exchange 2019 such as deploying Windows Server 2019 Core for hosting Exchange; designing HA infrastructure for an on-premises, Microsoft cloud connected or hybrid deployment; migrating mailboxes; designing and configuring Windows Hyper-V; setting up hardware load balancing (HLB); configuring Database Availability Groups (DAGs) with MCDB caching; integrating with Skype for Business 2019 for cloud voicemail; integration with SharePoint Server or SharePoint Online; preparing firewalls; integration with Microsoft Office 365; and setting up Outlook clients.

Capacity Planning Test Lab Engineer
network evaluation Lab Consult

The Progent Test and Training Lab at the QTS Colocation Center can be used for piloting mission-critical applications, creating cost-effective migration methodologies, evaluating and tuning performance, planning or verifying business continuity strategies, resolving compatibility issues, and establishing training systems for new technologies. For Progent customers without adequate in-house resources to configure effective test environments, the lab cuts capital outlay and engineering risk while keeping vital network initiatives on schedule.

Anti-Virus Consulting
Consultant Antispam

E-Mail Guard is Progent's affordable anti-spam and virus defense service that offers small businesses world-class defense against spam, viruses, directory harvesting, and other types of e-mail-based assaults on IT networks. E-Mail Guard is built on Postini's Perimeter Manager, a comprehensive suite of web-based spam filtering and virus protection services that defuse email attacks before they are able to penetrate the company firewall. Perimeter Manager also lets administrators track and manage their email systems, irrespective of server vendor, hardware technology, or geographic location.

Microsoft Experts Business Portal for Dynamics GP Professional
Dynamics GP BizTalk Adapter Specialists

Progent's background delivering Microsoft .NET support and Microsoft SQL Server consulting, and Progent's application development experience with VBasic, XML, and other developer tools enable Progent to create custom line-of-business programs and eCommerce environments that operate transparently with Microsoft Dynamics GP Software. Progent's Microsoft Dynamics GP/Great Plains reporting services can help you design reports that let you track your business more effectively, transforming raw data into useful insights into your business.

Windows Applications on Apple Mac Remote Consulting
VirtualPC for macOS Online Help

For businesses that have a combination of Mac and Windows computers, there are two popular alternatives for running Microsoft Windows-dependent applications on macOS or OS X: remote access to an actual Windows computer or local emulation of a Windows environment on a macOS or Mac OS X desktop. Microsoft's Remote Desktop Connection Client for Mac enables you to connect an Apple Mac to a remote Microsoft Windows-powered PC to use Windows applications and access network resources. Virtual PC for Mac simulates Windows on an Apple Mac system so that you are able to use Microsoft Windows applications locally. Progent's macOS and Mac OS X technology consultants can assist your business to maintain these solutions for using Windows applications on your Apple Macs and can also assist your business to assess and install other products for Windows platform emulation.

VMware vCloud Suite Technology Professional
VMware NSX Design Engineers

VMware's NSX network virtualization platform enables you to build complete logical networks in software. NSX permits virtual networks to be deployed instantly and administered with a high degree of automation independent of the physical components used by the underlying network infrastructure. VMware Site Recovery Manager (SRM) supports programmatic disaster recovery, application mobility, and non-intrusive site relocation, failback and site re-protect. SRM also permits non-disruptive testing for disaster recovery, updates and patches and can produce reports to confirm complete service recovery, validate SLAs and prove compliance. When integrated with VMware's NSX virtual network technology, VMware SRM can quickly recover the complete virtualized network topology at the secondary site. Progent offers the support of a VCDX certified VMware NSX consultant and VMware Site Recovery Manager integration specialist to help you to plan, configure, test and administer a disaster recovery system based on VMware SRM and VMware NSX.

Problem Escalation Through Teamwork Small Business IT Support
Support Company Problem Escalation Through Teamwork

Progentís staff of Microsoft and Cisco Certified consultants average more than ten years of hands-on industry experience, at the front lines of network support, executing a broad variety of technical projects for an extensive array of businesses. Each Progent consultant shares a proven set of personal best practices which are incorporated into company-wide best practices training that Progent instills in its consulting personnel. This means that you get not only expert IT help, but also a consultant with field-tested approaches for using technical knowledge to solve real-world network problems quickly.

ProSight Virtual Hosting Professional
Urgent Technology Professional ProSight VM Hosting

Progent's ProSight Virtual hosting services provide small and midsize companies a range of advantages including lower capital costs, reductions in operational expense, better management focus, enterprise-class protection, greater fault tolerance, and regulatory compliance.

South Carolina Network Security Consulting
Nation Wide Support Technician

If your organization does not need urgent online support but expects to require assistance with your network soon, you can save time and money and ensure that the right expertise will be available when you require it by contacting a Progent sales specialist and signing up as a client. For details, phone 800-993-9400 or send email to

Colocation Facility Professional
Colocation Facility Integration Support

Colocation data centers allow businesses to share world-class facilities for housing network hardware that runs vital applications. Progent's Microsoft and Cisco certified IT experts can assist your business with all aspects of your colocation program including choosing and migrating to a colocation site, designing system topology, specifying required equipment, on-site and remote troubleshooting, setting up offsite system management, and education your support personnel.