Amazon Marketplace Web Service is an integrated library of APIs that allows Amazon sellers to streamline their business processes by automating crucial sales activities such as listings, orders, shipments, fulfillment, and finances. By leveraging Amazon's vast online selling environment and automating their sales, merchants can expand their reach, lower their cost of sales, accelerate reaction time to customers, and add to their bottom line. Progent's Amazon Marketplace Web Service consultants can work with your development staff and provide application programming, workflow integration, project management support, and mentoring so you can cut development time and get to market quickly.
Years of background with Microsoft's email products makes Progent one of the most knowledgeable computer consulting companies in California for configuring email systems based on Exchange 2000 Server. Progent is expert in helping small companies get the full benefits of Microsoft Exchange Server under typical situations including updating from Exchange 5.5, moving from an ISP-based or POP3 Email system, and outsourcing your Exchange Server administration.
Progent's disaster recovery planning and business continuity engineers can help you design a disaster recovery strategy in case of an IT system catastrophe. Progent can show you how to define a comprehensive disaster recovery strategy that includes periodic disaster recovery evaluations and drills. Progent's Microsoft and Cisco-authorized engineers can also show you how to build an affordable, zero-downtime system solution that addresses availability issues involving a wide range of network technologies and processes.
Progent provides several basic kinds of Helpdesk support : Microsoft Helpdesk Outsourcing Support Services, Virtual Helpdesk Services, and Call Center Process Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk team of authorized Microsoft professionals offers your customers easy access to a dependable support resource with years of experience delivering phone support and remote access repair for networks based on Microsoft technology. Progent's concentration is on giving the support Help Desk a positive image as a key contributor to business performance. Progent's target is to fix rather than simply record problems.
Progent's Microsoft-certified consultants can provide network help and technology consulting services for Microsoft .NET Servers and programs and for Microsoft Windows Server 2012 R2, Windows Server 2008 R2 and Windows Server 2003. Progentís support team can show you how to design, deploy, troubleshoot and administer the entire family of Windows .NET Servers including SQL Server, ISA Server, Small Business Server, Exchange Server, Microsoft SharePoint Server, Hyper-V, Lync Server, Project Server, and Microsoft System Center Operations Manager.
Progent is a leading innovator in affordably providing enterprise-class IT help to small businesses. Progent's achievement in addressing the network service requirements of the chronically underserved small business sector is the cumulative outcome of major technical and process breakthroughs that have eliminated much of the conventional expenses out of managing IT support, added unmatched technical skill into the support system, and significantly accelerated the solution cycle.
Widows Server 2012 R2 Hyper-V enhances server virtualization in critical areas including multitenancy, flexible network infrastructure, cloud readiness, scalability and performance, and high availability. Progent's Microsoft-certified consultants can assist your company to take advantage of Windows Server 2012 R2 Hyper-V to deploy and maintain virtual servers to reduce IT costs and enhance productivity.
Progent is seeking to find full-time, solutions-oriented Microsoft accredited engineers with MCSE certification; Cisco certified network consultants who have Cisco CCDP or CCIE certification; security consultants with CISSP or CISM or comparable security credentials; and advanced network architecture experts with experience in mobile solutions, wireless networking, high uptime, workplace recovery, data protection, and server virtualization. Progent also is hiring professionals to join Progent's staff of helpdesk service specialists and off-site support professionals. In addition, Progent is looking for talented managers able to operate effectively in Progent's fast-paced, virtual office culture.
Progent's Citrix-certified consultants can help your business to design, implement, administer, and troubleshoot a virtualized application delivery solution built on XenApp. Progent's Cisco-certified CCIE network consultants can show you how to enhance your infrastructure for distributing server and client-side applications, and Progent's remote datacenter support experts can assist your organization to manage and support an off-site datacenter that features high availability, enhanced security, and fast disaster recovery.
Lync Server 2013, rebranded Skype for Business, enables businesses of all sizes to build a centrally managed and protected communications ecosystem that permits the modern Bring-Your-Own-Device computing style with IM, real-time presence, audio/video and web meetings with application sharing and whiteboard, and both IP-based and PSTN calling across a broad range of desktop and mobile endpoints. Progent's Microsoft-certified Lync Server 2013 experts and system architects can help your company to evaluate the business benefits of Lync Server 2013, create an in-house, cloud-resident (with Lync Online) or hybrid topology appropriate for your current and long-term plans, implement Lync Server 2013 in a way that expedites your ROI, and provide live online and onsite training to your management staff and end users. Progent offers expertise in key components of a Lync Server 2013 solution including Windows Server, SQL Server Express and Exchange Server, and Progent can help you to integrate Lync 2013 with key Microsoft Office and Office 365 applications such as Outlook clients and PowerPoint.
Progent's ProSight Enhanced Security Protection (ESP) managed services offer economical multi-layer security for physical servers and VMs, workstations, mobile devices, and Exchange email. ProSight ESP uses adaptive security and advanced machine learning for round-the-clock monitoring and responding to security assaults from all vectors. ProSight ESP provides two-way firewall protection, intrusion alerts, endpoint management, and web filtering via cutting-edge technologies incorporated within one agent managed from a unified console. Progent's security and virtualization consultants can assist you to design and configure a ProSight ESP environment that addresses your company's unique requirements and that allows you demonstrate compliance with government and industry information protection standards. Progent will help you define and implement policies that ProSight ESP will manage, and Progent will monitor your IT environment and react to alarms that call for immediate action. Progent can also assist your company to set up and test a backup and restore system like ProSight Data Protection Services (DPS) so you can get back in business quickly from a potentially disastrous security attack like ransomware.
Progent provides clients access to consultants who have been awarded some of the computer industry's most prized credentials. Progent thinks that customers deserve to be sure that their computer support professionals have formal testing as well as extensive real-world experience so that Progent's customers can engage Progent's support with confidence. In many cases, vendor credentials such as the Cisco Certified Internetwork Experts (CCIE) confers priority for substantially superior vendor assistance than is available to uncertified service providers, enabling Progent to offer customers a higher level of computer service. In addition, major certifications such as CISSP or ISSEP for IT security can help enterprise clients to show compliance with regulatory demands by using the services of recognized IT experts.
Progent provides Windows Cluster Server expertise to help your organization utilize zero-downtime clustered servers that can provide 24x7 uptime. Clustered Windows servers for high-availability networks include Windows 2003 Cluster Server, SQL Cluster, and Microsoft Exchange Server Cluster. By helping you build fault-tolerant server clustering solutions based on Windows Clustered Server 2003, Progentís Premier Windows engineers make sure that your high availability server clusters are configured to optimize the business value of your information system.
Progent offers expert help for each phase of your Microsoft Exchange 2010 upgrade with services that include end-to-end project management services, site analysis, project design and documentation, cost estimates of all new software licenses and equipment required, recommended vendor sourcing, system testing at client location or at Progent's testing facility, setting up temporary coexistence between Microsoft Exchange Server 2010 and Exchange 2003 or 2007, deployment of the production system, decommissioning the previous servers, and training for customer's IT staff and users.
Progentís IT outsourcing support offerings for small companies feature designing 2003 Server, Microsoft .NET Server, and BackOffice environments, coordinating migrations XP, Windows Server 2003, Active Directory, and Exchange 2003 Server, Help Desk services, online and on-premises troubleshooting, fixing stubborn IT problems, and producing a company-wide security strategy. Progent can help you enhance system reliability and throughput via zero-downtime technologies, redundant network topology, and proactive server monitoring. Progent also provides special project assistance for major upgrades and can assist with needs assessment, product inventory, BOM production, sourcing selection, purchasing logistics, and complete documentation. Progentís IT outsourcing service also features training for office productivity packages such as Office XP.
Progent's certified Office and Office 365 consultants can help companies of any size to integrate Microsoft Office desktop and Microsoft Office 365 applications such as Excel, Word, PowerPoint, Outlook, Access, Project and OneNote into a seamless productivity solution that provides quick return on investment and enables better business results. Progent can assist your company to interface Office or Office 365 apps with one another and with other key Microsoft platforms including SharePoint Server, Microsoft Exchange Server and SQL Server running locally or in the cloud. Progent can also help you to fix compatibility problems between various versions of Office desktop and offers live online instruction to individuals or teams.
Microsoft Office Communications Server provides IM and Real Presence as part of a scalable, world-class solution offering enhanced security, seamless compatibility with popular Microsoft software, an extendable, standards-based development environment, and support for regulatory mandates such as HIPAA, SOX, and Gramm-Leach-Bliley. Your enterprise can realize cost savings and improved business efficiencies, enhanced individual productivity, and better IP protection with this easy-to-manage, highly available IM platform. Successful implementations of Microsoft Office Communications Server call for extensive planning and thought before roll out. Progent's Microsoft-authorized professionals can provide the skill needed to deliver all the benefits of Microsoft Office Communications Server across your entire corporation.
If you have a small business information system with 10 to 50 desktop clients, Progent's network outsourcing services save your business from dependence on single independent consultant while giving you affordable and reliable access to high-quality network support. By delivering network consulting service when you require it, providing specialized expertise for key applications, offering value-added services such as 24x7 network monitoring, and billing only for support you use, Progent offers you an economical solution for optimizing the profitability of your small office information system. Progent is the smart way for small businesses to build and maintain a reliable and safe information system and to have fast access to the skilled consulting ordinarily restricted to businesses who are able to support a sizeable in-house IT group.
Progent can help small companies to move all or part of their computing infrastructure to Microsoft Azure. This can streamline network management and lower hardware investments. Microsoft Azure includes a wealth of cloud services and Progent can help you to evaluate the advantages and restrictions of different cloud computing models supported by Azure. Progent can help you administer cloud-resident or hybrid cloud and local apps and network infrastructure and make sure you avoid the typical mistakes small companies make when moving to the cloud. Progent can show you how to configure VMs on Azure Virtual Machines, utilize cloud storage with Azure Storage, manage user identity with Azure Active Directory, and create transparent backup mechanisms with Azure Backup. Progent can also help you to configure firewalls and IPsec VPN connections and to manage Apple iOS devices and Google Android smartphones and tablets.
Lync 2010 supports IM, Real Presence, voice/video conferencing, desktop collaboration, and both IP-based and public switched telephone network telephony. Lync 2010 can extend the functionality of Microsoft Exchange, SharePoint and Office desktop or Office 365 and simplify management through integration with Windows AD. Lync 2010 can also cut expenses by eliminating VoIP hardware and subscription services, PBX gear, or conventional video conferencing technology. Progent's Microsoft-certified IM and Presence consultants can provide remote and on-premises support to help your company to maintain and troubleshoot your current Lync 2010 deployment or assess the advantages of upgrading from Lync to Skype for Business, which is Microsoft's new version of the product. Progent can also assist your organization to design and carry out a smooth Skype for Business upgrade.
Progent's application experts can provide advanced consulting, custom development, integration assistance, and webinar classes for popular business applications that address key areas including ERP and MRP, general accounting, management analytics, web application development, and the Microsoft Office suite of business productivity software. As a Microsoft Partner with years of background providing high-level consulting services remotely, Progent can assist clients throughout the United States to avoid the time and fees related to travel and on-site visits without compromising the high quality of consulting services.
Cisco has developed an extensive array of routers that includes appliances built to provide the protection, bandwidth, and reliability required by organizations ranging from small businesses to worldwide enterprises and ISPs. Cisco routers feature support for redundancy, transparent failover, and redundant power for improved fault tolerance and network uptime. Progent can show you how to choose and configure Cisco routers to establish a reliable infrastructure for your network and to make it easy to grow as you add new users, start new offices, install new services, extend your network to customers and partners, and manage an increasingly mobile workforce. Progent can provide expertise in a range of routers powered by Cisco's IOS operating system, including the Cisco 800 family of small office VPN routers, Cisco 1800 and 3800 Integrated Services Routers, Cisco 3900 and 4000 Generation 2 Integrated Services Routers, Cisco ASR 1000 and 9000 routers for WAN edge environments, CRS Carrier Routing System for the network core, plus legacy 3600 and 3700 Routers.
Progent offers national remote phone support and consulting services for companies who operate networks based on versions of Linux or whose information systems feature a mix of Linux platforms/Linux and Microsoft Windows technology. Online network consulting provides optimum return for your information technology dollar by protecting client efficiency and limiting the hours charged for computer analysis and repair. Sophisticated remote support tools and experienced technicians and consultants allow Progent to handle the majority of network problems without wasting time and money by going to your site. In the vast majority of situations your IT issues can be remediated over the phone or via a mix of telephone help and remote network analysis. Progent can offer the services of Cisco CCIE network engineers and CISA certified security specialists to help with the most challenging system issues.
Progent's Cisco-certified Wi-Fi technology consulting experts can help you to deploy, manage, and debug Cisco Wi-Fi products such as Aironet and Meraki 802.11ac wireless access points plus Cisco's Wireless Network Controllers.
Progent's ProSight Ransomware Preparedness Report service is a low-cost service centered on a brief phone interview with a Progent backup/recovery expert. The fact-finding interview is designed to assess your company's preparedness either to block ransomware or recover quickly from a ransomware incident. Progent will consult with you personally to gather information about your current AV defense and backup system, and Progent will then produce a written Basic Security and Best Practices Report detailing how you can apply industry best practices to deploy a cost-effective security and backup/recovery environment that minimizes your exposure to ransomware and meets your business requirements.
Progentís Microsoft-expert consultants can assist your organization to enhance your servers or desktops from 32 to 64 bits. Progent can assist your company to calculate the risks and benefits of upgrading to 64-bit processing, design an affordable migration strategy that minimizes operational disruptions, and deliver economical, professional online support to aid your organization to configure 64-bit software and application software on your current hardware.
Citrix offers a powerful family of platforms that deliver enterprise-grade manageability, expandability, and responsiveness for server virtualization and for server-based delivery of Windows desktops and Windows applications. For delivering virtualized desktops and applications, Citrix offers Citrix XenDesktop and XenApp. For making and managing virtual servers, Citrix offers XenServer and Citrix Essentials. Progent's Citrix-certified engineers can help your company to evaluate the business benefits of Citrix virtualization products and can help you plan, test, deploy, troubleshoot, and maintain Citrix solutions.
Progent's Data Center consultants can help you select high availability data centers that match the particular needs of your company. High availability colocation sites are especially appealing to small companies due to of their low cost and convenience compared to taking a do-it-yourself strategy. Attempting to build an in-house data center that offers even a minimum degree of fault tolerance is too costly for most small organizations. Progent can show you how to reap all the benefits of high availability data centers and fault tolerant colo sites by offering a full range of engineering and maintenance services.
Progent provides clients the services of consultants who have earned some of the IT industry's most prized certifications. Progent thinks that clients deserve to know that their IT service providers have accredited training plus broad practical experience so that Progent's clients can use Progent's service with confidence. In many cases, vendor credentials like the Cisco Certified Internetwork Experts (CCIE) brings privileges for substantially superior vendor help than is offered to non-certified service providers, allowing Progent to deliver clients a better class of computer service. In other cases, major certifications such as CISA or ISSAP for network security can aid enterprise customers to show compliance with regulatory requirements by using the services of accredited IT professionals.
Microsoft Office 365 Exchange Online lets you use cloud-resident servers, mailboxes and other Exchange infrastructure to reduce hardware expense and management hassle. You can deploy Exchange Online to host all your mailboxes, or you can run a hybrid solution that incorporates both local and cloud-hosted mailboxes. Progent's Microsoft-certified consultants offer affordable online technical support to assist your organizations to evaluate the benefits of Office 365 Exchange Online, plan a network topology that aligns with your functional requirements and IT budget, implement an efficient migration from your current Exchange organization to one that includes Exchange Online, train your IT team and end users, and deliver ongoing consulting and troubleshooting.
ProSight LAN Watch is Progentís server and desktop remote monitoring service that incorporates advanced remote monitoring and management techniques to help keep your network running at peak levels by tracking the state of vital devices that drive your information system. When ProSight LAN Watch detects a problem, an alarm is sent automatically to your designated IT personnel and your assigned Progent engineering consultant so all potential problems can be addressed before they have a chance to disrupt productivity.
Small Business Network Consultants Microsoft Desktop
Progent is convinced that a well architected and implemented network can be a vital factor for enabling any firm's growth, and Progent follows this philosophy in our corporate system infrastructure. Progent has built a non-stop virtual office network that allows our in-house engineers and certified contractors to offer fast and efficient service, cooperate easily on sophisticated jobs, and experience career and personal maturity by acting as a member of a dynamic company ethos of personal drive and independence.
Progent's Microsoft-certified consulting experts have more than a decade of experience planning, deploying, enhancing and repairing System Center Operations Manager solutions and offer companies of any size advanced remote or onsite consulting support for Microsoft SCOM 2012. Progent can help you to plan an architecture for SCOM 2012 servers that provides the responsiveness and availability needed to watch over your IT resources efficiently, whether your datacenters are on-premises, in the cloud, or a hybrid environment. Progent's SCOM consultants can also assist you to install and customize System Center 2012 Operations Manager management packs based on best practices for tracking network fabric and Microsoft and 3rd-party applications and services. Also, Progent can deliver fast online or on-premises troubleshooting to help you to remediate critical problems detected by System Center 2012 Operations Manager.
Progent's UNIX platform support services offer small companies and developers assistance with administering and supporting UNIX, Linux or Solaris environments that coexist with Microsoft-powered networks. Progent can give your organization access to UNIX experts, support professionals certified by Microsoft and Cisco, and security experts with CISM certification. This broad range of expertise offers you a convenient single source to help you build and manage a protected and robust cross-platform network and communications infrastructure that supports UNIX and Microsoft coexistence by combining Windows with popular versions of UNIX such as Apple macOS and OS X, Solaris, AIX, HP-UX (Hewlett Packard UNIX), Berkeley UNIX (BSD), SCO UNIX and Silicon Graphics IRIX or major Linux platforms such as RedHat Linux, SuSE, Debian-GNU and Slackware.
Progent's Microsoft-certified SQL Server 2017 consultants can assist you to assess the business benefits of migrating to SQL Server 2017 and can help your organization to design and implement a cost-effective migration of your databases and applications to any deployment model including local, cloud-based, or hybrid. Progent's SQL Server experts can provide remote or on-premises support services ranging from as-needed design review or troubleshooting to comprehensive project management to ensure your SQL Server 2017 initiative is carried out on schedule and within budget.
Dynamics GP/Great Plains can help you expand and manage your company more efficiently by delivering easy access to decision-driving data and a fast return on investment. Dynamics GP/Great Plains offers important productivity benefits such as its ability to extend the presence of your organization, handle your accounting, automate financial operations, standardize procedures throughout your company, improve inventory control, enhance order accuracy, grow revenue and shorten lead-time, and increase free cash flow. Progent can show you how to configure and manage a robust, secure server and network foundation to support Great Plains, and can offer experienced Microsoft Dynamics GP support professionals to help you reap all the benefits of your Microsoft Dynamics GP/Great Plains business management system.
Progent's Microsoft-certified ISA Server 2004 consultants have long backgrounds with Internet Security and Acceleration Server developing ISA Server-based security solutions for IT networks with many sites, remote users, and line-of-business eCommerce applications. Progent's Microsoft Firewall consultants can help your small business in designing and implementing an installation of ISA Server 2000 or ISA Server 2004 that meets your information security requirements without overly limiting your network accessibility. Progent's consultants can help you upgrade from Microsoft Proxy Server from Microsoft ISA 2000 to ISA 2004 Enterprise Edition Server, Microsoft ISA 2004 Standard Edition Server, or any later versions of Internet Security and Acceleration Server.
Progent's ISSAP Premier security experts, or Information Systems Security Architecture Professionals, are experts who have been awarded ISSAP Certification through rigorous examination and significant experience with network security design. ISSAP security experts have in-depth knowledge of access management systems and techniques, phone system and network security, cryptography, requirements analysis, business continuity planning (BCP) and disaster recovery planning (DRP), and physical security integration. Progent's ISSAP-certified security consultants can help your company with all phases of secure network architecture.
Nagios and MRTG are useful, Open Source monitoring utilities that run under the Linux OS and can be used to monitor UNIX networks, Microsoft Windows networks, or multi-OS situations in which the Linux OS and MS Windows run side by side. Nagios lets system support engineers to monitor network services including POP3, HTTP, FTP, and PING. MRTG lets you graph the traffic in and out of SNMP network devices including servers, routers, and switches. Progent's system monitoring engineers can show you how to use both these tools to streamline and troubleshoot your network.
If your business has a Sun Solaris network or a mixed-platform network, Progent's CISM and ISSAP-certified security specialists can help your entire organization in a wide range of security topics including security management practices, security architecture and models, access control products and methodology, software development security, operations security, hardware security, communications, infrastructure and Internet security, and workplace recovery planning. CISM, CISSP and ISSAP stipulate the fundamental skills and international standards of performance that network security professionals are expected to master. These certification give IT management the assurance that those who have earned their CISM or ISSAP qualification have the experience and knowledge to offer effective security management and engineering help.
System Center Configuration Manager automates application and device deployment at scale, centralizes security and compliance settings control, inventories network assets, guards against company data leakage, performs network health reporting, allows safe self service, and offers a common control mechanism for administering mixed-OS ecosystems running on-prem, cloud, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager consulting team and Microsoft Azure cloud integration experts can help businesses of any size with any aspect of planning, implementing, operating and repairing a System Center Configuration Manager solution for on-premises, cloud-based, or hybrid environments.
Progentís IT outsourcing packages offer economical computer consulting for small companies. Whether it includes designing system infrastructure, setting up an in-house Help Desk or using an outside one, rolling out a new e-mail platform, monitoring your network, or building a web-based business application, outsourcing your network engineering services can reduce costs and minimize uncertainties, permitting IT service budgets to grow in a more moderate and manageable fashion than is possible by assembling a large, all-purpose in-house network support organization. Progentís Outsourcing White Paper and flyers tell you how Progent can enable you to create a protected and robust system foundation for your vital applications powered by Microsoft Windows including Microsoft Office XP, Office 2003, and Office 2000.
Progentís Microsoft-certified consultants offer businesses of any size consulting, technical support, and application development expertise for Microsoft SharePoint Server and SharePoint Online. SharePoint is an enterprise platform that uses web technology for efficiently coordinating people, teams and data. SharePoint offers a central location for your employees or customers to access, manage, distribute and manipulate relevant data, documents, and software and to interact with one another. Microsoft SharePoint enables faster and more intelligent decisions, more efficient sharing across teams and more economical business processes. Windows SharePoint Services join employees, clients, workgroups and major tasks with the data theyíve developed in a manner that makes data convenient to locate, retrieve and re-use. Progent's SharePoint experts can assist you to manage your existing SharePoint ecosystem or upgrade to the current version of SharePoint.
Progent's network professionals can assist you to evaluate the possible benefits of Hyper-V-based server virtualization for your company, conduct test implementations to validate Hyper-V's compatibility with your production applications, assess your network architecture for smooth performance with virtualization technology, help you in migrating to Windows Server 2008 and configuring Hyper-V, educate your network management personnel to track and administer Hyper-V, provide world-class consulting help for improving the protection of your virtual servers, design and test business continuity processes that maximize system availability, and provide continuing consulting and maintenance including low-cost online repair and turn-key Help Desk outsourcing.
The new Cisco ASA 5500-X Family of firewalls with Firepower Services deliver significantly more performance than Cisco's earlier PIX and ASA 5500 firewalls and have replaced the ASA 5500 and PIX 500 firewalls for new deployments. Progent's Cisco-certified CCIE network experts can assist you to maintain your current PIX or ASA 5500 firewalls or migrate efficiently to ASA 5500-X firewalls with Firepower Services. Progent can also assist you to design, configure, tune, manage and troubleshoot firewall solutions based on Cisco ASA firewalls with Firepower Services.
Progent is structured to deliver comprehensive online consulting for all technologies associated with small business information systems and allows you to outsource a variety of strategic, as-needed services including a part-time CIO to offer senior-level planning and budgeting capability, a Technical Response Center for help desk support, proactive server monitoring, spam and email-borne virus protection as an outside-the-firewall service, best-practices project management for critical initiatives like site moves orOS upgrades, Cisco-certified experts for building and maintaining fast and robust network infrastructure, security specialists to ensure data safety and compliance, disaster recovery experts to help design business continuity plans, and software programmers to write, customize, or troubleshoot mission-critical applications.
Altaro VM Backup software provides small and mid-size organizations a dependable and affordable solution for backing up and restoring Hyper-V and VMware-based VMs. Altaro VM Backup can be used for local, remote, multi-site, and cloud-hosted environments and also supports low-cost cloud backup to Azure storage. Top capabilities include state-of-the-art Augmented Inline Deduplication to cut backup storage requirements, Continuous Data Protection with backup intervals as low as five minutes for reducing your exposure to data loss, advanced encryption, item-level recovery capability for specific files and emails, extensive support for Windows Cluster Shared Volumes and VMware vCenter for handling larger deployments, and the ability to leverage Microsoft Volume Shadow Copy Service to back up online VMs without downtime. Progent is an Altaro partner and offers a broad array of consulting services to help you to design, deploy, manage and troubleshoot a backup/restore system powered by Altaro VM Backup.
The QTS Colocation Center is situated in the seismically-stable Natomas area of Sacramento, CA. If your business is now utilizing the QTS Sacramento data center as a colocation facility or if your business is planning on migrating your main or offsite backup equipment to the Herakles data center, Progent offers a range of affordable services that include data center relocation, system deployment and updates, infrastructure improvements, comprehensive project management, virtualization expertise, remote network monitoring, centralized system management, software development, business continuity solutions, security assessment, and the support of the Progent Test Lab.
Microsoft Exchange 2013 incorporates major improvements to the capabilities of Exchange 2010 and delivers powerful innovations as well as a redesigned structure. These improvements affect key facets of IT like ease of administration, availability, security, operational costs, collaboration, scalability, throughput, cross-version interoperability, and the user experience. Progent's certified Exchange 2013 consulting experts can assist your organization to understand the potential business benefits of migrating to Microsoft Exchange Server 2013, create an efficient test and rollout plan, and train your IT team to manage your Exchange 2013 solution. Progent can also provide ongoing remote consulting and management for Exchange 2013.
Progentís non-stop inter-site connectivity and fault tolerant network infrastructure engineers can help small organizations achieve zero-downtime Interoffice connectivity through redundant networks featuring transparent failover. Progentís CCIE engineers can plan and deploy high-availability Inter-office networks supported by non-stop EIGRP network routers or non-stop OSPF deployment of Cisco routers. Progent can show you how multi-path connectivity and transparent fail-over offers economical 24x7 interoffice connectivity.
MS Office Communications Server provides Instant Messaging and presence as part of a scalable, enterprise-grade package featuring advanced protection, transparent integration with other Microsoft software, an extendable, standards-based development platform, and compliance with regulatory requirements such as HIPAA, SOX, and Gramm-Leach-Bliley. The product offers lower costs and elevated business efficiencies, enhanced worker output, and better IP protection. Microsoft Office Communications Server has been replaced by Lync Server, which itself has been replaced by Skype for Business. Progent's Microsoft-certified IM and Presence experts offer online and on-premises configuration support and mediation help for your Office Communications Server 2007 environment and can assist you to evaluate the costs and benefits of upgrading to Skype for Business. Progent can also help you to plan and carry out a smooth migration that will add business value to your IT system
Progent's Cisco-certified CCIE network experts can help you to manage your existing PIX or Cisco ASA 5500 firewalls and migrate to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist you to design, configure, optimize, administer and troubleshoot firewall solutions based on Cisco ASA 5500-X firewalls with Firepower Services
Amazon Marketplace Web Service is a collection of APIs that enables Amazon sellers to streamline their operations by automating key sales functions such as listings, orders, payments, inbound and outbound fulfillment, and reports. By leveraging Amazon's vast online selling environment and automating their sales processes, merchants can expand their reach, reduce their operating costs, improve reaction time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service developers can work with your development team and provide application programming, workflow integration, project management support, and mentoring to help you shorten development time and costs and expedite your ROI.
In addition to offering access to Microsoft Dynamics GP consultants, Progent can provide experts in Microsoft Dynamics AX ERP Software, Microsoft Dynamics NAV Business Management Software, Microsoft Dynamics SL, Dynamics RMS, Macola ERP by Exact, MAS 90 ERP, and QuickBooks Pro. Progent offers programming, troubleshooting, management help, migration support, and 1-on-1 or group online training classes tailored to address your specific needs. Progent's experts also can help you build and maintain a secure, robust network foundation to run your ERP, MRP and accounting applications.
Progentís Microsoft certified experts offer a range of support services for Dynamics GP. Dynamics GP/Great Plains is a financial and business analysis package built, like all Microsoft financial solutions, on the scalable and popular platform of Microsoft Windows technology. Microsoft Dynamics GP offers a cost-effective tool for controlling and integrating accounting, e-commerce, supply chain, manufacturing, project accounting, on-site support, and human resources. Dynamics GP is easy to install and integrate, and with its modular approach you are able to license only the capability you currently need, with the option to expand users and increase functionality when necessary. Progentís Microsoft Dynamics GP support engineers can help you install, configure and administer the latest version of Microsoft Dynamics GP or migrate smoothly from an earlier version.
Microsoft and Mac Desktop Security Consulting Firm
Progent offers a selection of IT support bundles for small companies. These information technology outsourcing and network monitoring solutions are built around the proactive problem solving capabilities of Microsoft System Center Operations Manager 2007, a next-generation server and system management software platform that monitors the availability, throughput, and safety of your information system and isolates incipient troubles before they can bring down your network. With Progent's affordably priced IT service programs, small companies can choose a simple co-sourcing package based on System Center Operations Manager 2007 with server monitoring, reporting, Help Desk and remote troubleshooting or a complete 24x7 outsourcing package.
Nagios and MRTG are useful, free monitoring tools that run on Linux and can be used to monitor UNIX networks, Microsoft Windows systems, or multi-platform systems in which Linux and Microsoft Windows run side by side. The Nagios monitor allows system support engineers to monitor network services such as SMTP, HTTP, FTP, and PING. MRTG lets you graph the bandwidth in and out of SNMP-enabled network appliances including servers, routers, and switches. Progent's network integration experts can show you how to utilize both these tools to tune and repair your computer network.
Microsoft Office Communications Server provides Instant Messaging and presence as part of an extensible, enterprise-grade package featuring advanced protection, seamless integration with additional Microsoft software, an extendable, standards-based development environment, and support for regulatory requirements such as HIPAA, Sarbanes-Oxley, and GLB. Your enterprise can benefit from cost savings and elevated operational efficiencies, increased individual productivity, and better IP protection with this simple-to-administer, highly available IM platform. Successful deployments of Microsoft Office Communications Server call for extensive planning and consideration before roll out. Progent's Microsoft-authorized consultants can provide the expertise needed to deliver all the advantages of Microsoft Office Communications Server throughout your entire corporation.
In performing consulting tasks for enterprise clients, Progent uses a structured approach based on specified milestones in order to meet financial, scheduling and technical targets while reducing productivity disruption. Progent's Enterprise Services Project Methodology utilizes industry project management standards derived from the best practices defined by the Microsoft MSF methodology which includes requirements definition, design recommendations, pilots, design tuning, and expert deployment. All phases are documented to make available a comprehensive description of technical services performed and to help in downstream system maintenance.
Progent's Microsoft-certified consultants can help your company to evaluate the value of Lync Server for your environment and can help you to design and carry out a deployment of Lync Server 2010 that consolidates the administration of IM and Presence and increases the productivity of your office staff, telecommuters, and smartphone users. Progent's consultant's can in addition help you to carry out a smooth upgrade to Lync Server 2010 from Office Communications Server or Live Communications Server, interface Microsoft Lync Server 2010 with Exchange Server, SharePoint, and Microsoft SQL Server, show you how to run Microsoft Lync Server to improve the collaborative capabilities of MS Office applications, and offer webinar training and continuing support for Microsoft Lync and other Microsoft platforms.
Progent's ProSight Email Guard solution uses the services and infrastructure of leading information security vendors to deliver web-based control and comprehensive security for all your inbound and outbound email. The powerful structure of Email Guard managed service combines a Cloud Protection Layer with a local gateway appliance to provide complete protection against spam, viruses, Denial of Service Attacks, DHAs, and other email-borne malware. The Cloud Protection Layer serves as a first line of defense and keeps the vast majority of threats from making it to your security perimeter. This reduces your exposure to inbound attacks and conserves system bandwidth and storage space. Email Guard's onsite gateway appliance adds a further layer of inspection for inbound email. For outbound email, the on-premises security gateway offers AV and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The local security gateway can also assist Microsoft Exchange Server to track and protect internal email traffic that originates and ends inside your security perimeter.
Progent offers cost-effective remote consulting to assist your business to design, deploy, and troubleshoot any facet of your iPhone and iPad and Windows integration efforts and is available for short-term tasks to help you get past occasional technical bottlenecks or long-term engagements to help you complete large-scale projects on schedule and within budget. Progent has experience in local, cloud-centric, or hybrid networks and can help you build or maintain a resilient, protected and efficient network infrastructure that aligns with your mode of computing. Progent can also provide online or on-premises training for individuals or groups to show you how to manage and use your iOS devices in a safe, collaborative ecosystem that optimizes the business value of your IT network.
Progent is structured to deliver in-depth remote support for all technical areas associated with small company IT systems and allows you to outsource a variety of vital, on-demand services such as a part-time CIO to provide senior-level planning and budgeting capability, a Call Center for help desk support, 24x7 remote monitoring, spam and email-borne virus protection as an outside-the-firewall service, best-practices project management for major projects such as office relocations orOS upgrades, Cisco-certified consultants for designing fast and robust network infrastructure, security specialists to ensure information protection and compliance, disaster recovery experts to help design business continuity strategies, and software programmers to create, enhance, or repair business application programs.
Progentís Microsoft certified professionals can offer small and mid-sized companies expert Microsoft SQL Server help. Microsoft SQL Server is a comprehensive, web-ready database and data analysis platform that opens the door to the rapid development of advanced business applications that offer your company a competitive advantage. SQL Server provides built-in support for XML and can query over the Internet and outside the firewall. In addition to providing consulting, maintenance and troubleshooting services, Progentís SQL experts can help you use Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to enhance the productivity of your information network. Progent can also help you migrate from older editions of SQL Server to Microsoft SQL Server 2005.
Progent offers affordable remote access to a certified Oracle database administration consultant or an Oracle application programmer. Progent offers comprehensive database administration services for any version of Oracle including 10g and 11g and can also help plan, build, enhance, or troubleshoot Oracle database applications written with SQL and PL/SQL. Progent also can provide support for Data Guard replication tools and ASM file/volume manager.
Progent's background providing Microsoft .NET support and Microsoft SQL Server consulting, and Progent's application development experience with Microsoft VBasic, XML, and other developer tools enable Progent to design custom line-of-business programs and eCommerce environments that integrate seamlessly with Dynamics GP Software. Progent's Dynamics GP/Great Plains management reporting consultants can help you design reports that allow you to analyze your business more effectively, turning raw information into useful insights into your business.
For corporations with branches in or any area covered by Progent's engineers, Progent's Microsoft-Premier network consulting experts and certified Cisco network specialists offer a range of IT support services such as project management, Sarbanes Oxley compliance, site moves, enterprise security, network architecture, local or remote branch office support, and troubleshooting for co-location hosting environments. A Progent IT consultant can show you how to design a multi-office information system that makes efficient use of co-location facilities and Internet hosting sites. Progentís Microsoft Premier consultants can help large enterprises design, integrate and maintain major rollouts of updated versions of Microsoft technology such as Active Directory, Exchange Server, SharePoint, SQL Server, and Enterprise Windows. Progentís CCIE and CCNP experts can help you configure Cisco products for connectivity solutions that incorporate basic, high-speed, integrated, and remote networking.
Progent's Cisco-certified wireless consultants can assist your organization to assess the advantages of adopting Catalyst Wi-Fi controllers to manage Wi-Fi networks of any scale. Progent can help you to maintain and troubleshoot your existing Wi-Fi environment or help you plan and implement an efficient transition from legacy wireless controllers to modern models.
Progent offers enterprise clients the services of a NetApp-certified consultant for online or on-premises support for NetApp's entire family of SAN products including ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster, FlexPod private cloud architecture, SnapMirror, SnapVauly incremental backup, Virtual Storage Console for VMware, MultiStore/vFiler for storage partitioning, OnCommand Reporting and Insight analytics, and NetApp's All-Flash, Hybrid Flash, V-Series and N-Series hardware products. Components of NetApp SAN solutions supported by Progent include SAN architecture, hybrid-cloud deployment, virtualization, migrations, non-disruptive updates, storage management, information assurance, disaster recovery, and remediation. Progent can provide Tier 3 support to help you to take care of problems with NetApp SAN environments quickly and affordably following leading practices.
ProSight WAN Watch is a network infrastructure monitoring and management service that makes it simple and affordable for smaller organizations to map out, track, enhance and debug their networking hardware such as routers and switches, firewalls, and wireless controllers as well as servers, printers, client computers and other devices. Using state-of-the-art RMM technology, WAN Watch makes sure that network maps are kept current, captures and manages the configuration information of almost all devices on your network, tracks performance, and generates notices when issues are detected. By automating complex management processes, WAN Watch can knock hours off ordinary tasks like making network diagrams, expanding your network, finding devices that require critical updates, or resolving performance bottlenecks.
Progentís Disaster Recovery/Business Continuity (DR/BC) consultants have in-depth backgrounds assisting small and mid-size organizations to reduce system downtime by providing cost-effective online consulting support for disaster recovery/business continuity (DR/BC) planning, high-availability network architecture, backup/restore solutions, and non-disruptive maintenance. Progentís business continuity consultants can assist your company to plan and validate an efficient business continuity plan that aligns with your business needs and budget. Progentís disaster recovery specialists can help you to architect, implement, and manage fault-tolerant technologies including redundant Internet access, virtualized servers, clustering, load balancing, transparent off-site backup, and geographically dispersed data centers.
Progent's consultants offer remote and on-premises expertise for companies of all sizes to evaluate the costs/benefits of upgrading to Skype for Business from any release of Microsoft Lync Server or Office Communications Server. Progent can help you to design an on-premises, cloud or hybrid deployment; integrate Skype for Business with Microsoft SQL Server,Exchange, SharePoint Server and Office; set up high-availability solutions; interface Skype for Business with your PBX system and PSTN gateway; and integrate other communication platforms like Cisco UC and Cisco Video Interop Server (VIS). Progent's certified network security experts can assist you design and verify a security environment for your Skype for Business deployment that meets government and industry standards.
Progent offers Windows Cluster Server expertise to help your business implement fault-tolerant clustered servers that can provide 100% uptime. Clustered Windows servers for high-availability networks include Windows 2003 Cluster Server, Microsoft SQL Cluster Server, and Exchange Server Cluster. By showing you how too build zero-downtime clustered server solutions based on Windows Server 2003 Cluster, Progentís Premier Windows experts ensure that your fault-tolerant clustered servers are configured to maximize the business advantage of your computer system.
Progent's Wireless Consulting Services provide a fast, economical option for businesses of all sizes to integrate, manage and repair advanced wireless connectivity technology. For 802.11n and the latest 802.11ac wireless networks, Progent can help you plan and install hardware like Cisco's Aironet and Meraki access points and wireless network controllers. For mobile email and online applications, Progent can help with Apple iPhones, Apple iPads, Google Android smartphones, and Windows phones and tablets.
Progent's MS Exchange Hosting and Management Services provide an enterprise-class data center with redundant electrical and cooling systems, round-the-clock site security and IT support center, plus fault-tolerant access to Internet backbone service companies. Hosted Microsoft Exchange servers are set up as virtualized machines for high availability, smooth expandability, and rapid recovery. Progent's services feature complete incorporation with your network, access to mobile communication devices, automated tracking of efficiency and security, spam filtering, patch and service pack management, Contact Center support, per-day data backup, and comprehensive messaging management services.
GIAC was established in 1999 to validate the skill of computer security experts. GIAC accreditations are acknowledged by companies and government organizations around the world including and the U.S. National Security Agency (NSA). Progent's GIAC-certified information assurance specialists offer expertise with any of the network security disciplines covered under GIAC certification including evaluating network security mechanisms, event handling, intrusion detection, web-based services security and security information and event management (SIEM) solutions.
Progent's ProSight Email Guard solution uses the services and infrastructure of top data security vendors to provide web-based management and world-class security for all your email traffic. The powerful architecture of Progent's Email Guard integrates a Cloud Protection Layer with a local security gateway device to offer complete protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-borne malware. ProSight Email Guard's cloud filter acts as a preliminary barricade and blocks the vast majority of unwanted email from reaching your network firewall. This decreases your exposure to inbound threats and conserves network bandwidth and storage. ProSight Email Guard's on-premises security gateway device adds a deeper layer of analysis for inbound email. For outgoing email, the local security gateway provides anti-virus and anti-spam filtering, DLP, and email encryption. The onsite security gateway can also assist Microsoft Exchange Server to monitor and protect internal email that stays inside your security perimeter.
If your business computer system combines Solaris platforms with Windows, Progent can show you how to incorporate your IT resources into a cohesive environment that permits all your operating systems to run side by side for easy management, seamless information exchange, high reliability, enhanced performance, and strong protection. Progent's Sun Solaris and Microsoft Windows integration support services feature IT infrastructure configuration and service, consulting for Windows services for UNIX, online server monitoring and management, remote technical help and troubleshooting, on-site technical support, and Contact Center support.
Progent can provide the services of a CRISC-certified risk management expert to assist your company to design and implement an enterprise risk management strategy following leading practices promoted by CRISC and geared to match your organization's risk appetite, business goals, and IT budget.
Progent's certified failover clustering experts can assist businesses to evaluate the benefits of deploying Microsoft Windows Server 2012 failover clustering technology to build a powerful fault-tolerant/disaster recovery solution, help you to design and install a Windows Server 2012 environment, deliver online and on-premises consulting services and technical support for clusters that include physical servers or virtual ones, and show you how to streamline the management of clustered servers.
Windows 8.1 is engineered to power devices from smartphones and slates to engineering workstations. A wealth of new and improved capabilities, including its touchscreen support and iconic live tiles user interface, provide a wide range of advantages for organizations who know how to exploit them. Progent's Microsoft-certified consultants can help get your organization up the learning curve with Windows 8.1 and show you how to derive maximum business advantage from the operating system's many technical enhancements.
ProSight LAN Watch is Progentís server and endpoint remote monitoring service that uses state-of-the-art remote monitoring and management techniques to keep your network running efficiently by checking the health of critical devices that power your IT network. When ProSight LAN Watch uncovers a problem, an alert is sent immediately to your designated IT management personnel and your assigned Progent engineering consultant so that all potential problems can be addressed before they have a chance to disrupt your business.
Progent offers affordable online access to a certified Oracle database administration consultant or an Oracle application programmer. Progent offers advanced DBA services for any version of Oracle including 10g and 11g and can also assist you to plan, build, update, or troubleshoot Oracle applications based on SQL and PL/SQL. Progent also offers support for Data Guard and Streams replication technologies and Oracle Recovery Manager.
Progent has extensive experience delivering a broad range of online IT support and emergency troubleshooting services to local governments and schools across the U.S. Progent is one of the pioneers in delivering expert remote network support and has delivered IT solutions to clients in all 50 states. Remote support saves travel costs and resolves issues more quickly than on-premises support.
Progent's Cisco CCIE Wi-Fi network infrastructure consultants can provide remote or onsite integration and troubleshooting support to assist you to design, configure, upgrade, tune, manage and debug Aironet wireless access point deployments of any scale or architecture. Progent's Cisco Wi-Fi controller consultants can also assist you to combine your Wi-Fi environment with your wired network and cloud-based resources to create a seamless enterprise connectivity foundation that is easy to manage and expand. Progent also can provide affordable wireless site surveys to assist you to determine the most efficient selection, placement and configuration of Aironet wireless access points to work with your unique office design, building structure, and expected workloads.