Computer Support for Small Businesses
Online and On premises Desktop Technical Services
Nationwide Consulting
Additional Topics of Interest
Remote Desktop Connection for Mac Support and Help
Immediate IT Consultants Microsoft Messenger for Mac
Microsoft Mac Office allows Mac users to receive the benefits of the industry's most popular business applications. Progent's Apple-certified Macintosh experts can show you how to configure Microsoft Office for Macintosh on a multi-vendor environment that incorporates Apple OS X and Windows-powered platforms so that Mac users can take advantage of the latest features in Microsoft Word, Excel, PowerPoint and Entourage for Mac in order to share data and system resources with co-workers who use Microsoft Windows. Progent's engineers have expertise with both Mac and Windows technology and can support environments that mix Mac with Windows systems with extensive resource sharing, or environments which intentionally limit sharing between Mac and Windows users.
SQL 2008 Analysis Services Services
Microsoft SQL 2008 Online Support Services
Progent's Microsoft-Certified SQL engineers offer a range of support services to assist small companies to plan, install, administer, and repair Microsoft SQL Server 2008 systems in order to get the optimum business advantage from Microsoft's advanced relational database technology. Also, Progent offers expertise for network infrastructure, company-wide protection, and application programming to increase the business value of your computer network.
Catalyst Wi-Fi 6 WAP Remote Consulting
Catalyst Wi-Fi Access Point Computer Engineer
Progent's Cisco Catalyst Wi-Fi 6 Access Point consultants offer affordable remote and onsite help for Catalyst Wi-Fi 6 wireless APs.
Top Teleworker Endpoint Management Computer Consultants
Technology Consulting Services Remote Workers Endpoint Management
Progent can assist small and medium-size businesses to configure centralized remote endpoint management platforms for maintaining endpoints operated by an offsite workforce.
IT Development Project Consultancy
IT Development Project Professionals
For advanced project management support, Progent offers the services of veteran IT experts with decades of experience in IT management, application development, and process design for organizations ranging from Big 4 firms to dot-com startups to government agencies. These proven IT managers can provide project management skills to help enterprise customers adhere to leading practices to make sure major projects are successfully completed on time and on budget.
Biggest Information Technology Consulting System Center 2016 and Intune
Network Engineer System Center 2016 and NetApp Integration
Small to mid-sized companies can now get all the benefits of Operations Manager and in addition have fast access to Progent’s Microsoft Premier IT support professionals. With Progent's economically priced IT support programs, small and midsize organizations can choose a basic Operations Manager 2007-based co-sourcing service program with server monitoring, reporting, Help Desk and remote troubleshooting or a complete 24x7 outsourcing solution. Progent offers expertise in System Center Operations Manager to offer small company information systems world-class availability, security, and performance.
24/7 Design Firms Amazon EC2 integration
Microsoft Certified Expert Amazon Web Services enterprise hybrid cloud solutions Contract Programming Firm
Progent offers affordable online support to help companies of any size to integrate Amazon Web Services (AWS) cloud services such as Amazon EC2 for virtual machine hosting, Amazon S3, and Glacier. Progent can assist you with every aspect of Amazon AWS migration and troubleshooting including requirements analysis, readiness assessment, system design and review, testing, configuration, administration, performance tuning, software license management, backup/restore solutions, and security.
Linux with Windows Consulting
Linux, Windows Consultant Services
If your office computer system mixes Linux-based products platforms with Windows, Progent can assist you to incorporate your computers into a unified network that allows all your operating systems to run side by side for easy management, seamless information exchange, high availability, superior performance, and strong security. Progent's UNIX/Linux and Microsoft Windows coexistence assistance offerings feature IT infrastructure integration and service, support for Windows services for UNIX, online server monitoring and administration, remote technical support and repair, in-person technical support, and Helpdesk support.
VMware Site Recovery Manager and NetApp Specialists
VMware vRealize Orchestrator vRO Professional
VMware's market leading Site Recovery Manager is a component of VMware vCenter that lets you define, automate and test a repeatable runbook for restoring applications and services rapidly after an outage. SRM provides centrally managed and automated disaster recovery, application mobility, and non-intrusive site relocation, failback and site re-protect. Site Recovery Manager also allows non-intrusive testing for disaster recovery, updates and patches and can produce audit reports to confirm full service recovery, validate Service Level Agreements and prove DR compliance. Progent can provide the support of a VCDX certified VMware Site Recovery Manager consulting expert to assist you to design, deploy, test and maintain a DR system based on VMware SRM.
Windows 11 Snap Assist Remote Consulting
24/7/365 Windows 11 Compatibility Testing Network Support Companies
Progent's Microsoft-certified Windows 11 experts offer a variety of services for Windows 11 including cloud solutions, mobile management, at-home workforce access, data and identity security, centralized provisioning, and Help Desk support services.
After Hours Microsoft ISA Server Specialists
Open Now ISA Server Consultancy
Progent's Microsoft-certified Forefront Threat Management Server and ISA Server 2006 consultants can help you to design, install, and support a configuration of Forefront Threat Management Server or Internet Security and Acceleration Server 2006 on your network that delivers the firewall security, performance and manageability that your business requires.
Consultancy Hybrid cloud
Google Cloud hybrid integration Development Group
Progent offers expert online consulting support to help businesses connect their information networks with popular public clouds including Azure and Amazon AWS. Progent can help your it team to design and administer hybrid environments that can include Windows and Linux systems and applications in both cloud-centric solutions or in hybrid network models that utilize physical IT assets along with public cloud services. To assist you to incorporate cloud services with networks, Progent can provide a range of public cloud integration support services that include Azure hybrid cloud planning and integration services, Amazon Web Services cloud migration, and Amazon Web Marketing Service (WMS) programming and debugging. Progent has more than 15 years of experience providing advanced consulting expertise remotely, and Progent can make sure you successfully carry out your cloud integration projects on schedule and within your budget.
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64-bit Migration Consulting
64-bit Migration Consultants
Progent's Microsoft-certified consultants can help you design, document, implement, administer, and troubleshoot a system-wide move to 64-bit server and client OS software and applications. Progent can help you test your 64-bit environment to make sure it supports all of the important 32-bit programs which you intend to retain plus the new 64-bit editions of applications you wish to run.
Consultancy NotPetya ransomware recovery
Egregor ransomware recovery Consultant Services
Progent's ransomware consultants can assist your business to evaluate your ransomware vulnerability, remotely monitor and guard your IT environment, assist with negotiating a settlement with a hacker, and restore a network damaged by a ransomware variant such as Ryuk, Maze, Sodinokibi, DopplePaymer, Snatch or Egregor.
Microsoft SQL Server 2008 Online Troubleshooting
Consultants SQL 2008 Reporting Services
Progent's Microsoft-Premier SQL Server engineers can provide a range of services to assist small and midsize companies to design, install, administer, and repair Microsoft SQL 2008 systems so that they gain the optimum strategic advantage from this advanced database management technology. In addition, Progent offers assistance with system architecture, enterprise-wide protection, and custom software development to optimize the business benefit of your IT investment.
High Availability Interoffice Connectivity Consultants
High-Availability Interoffice Connections Professional
Progent’s non-stop inter-site connectivity and fault tolerant system infrastructure consultants can help small businesses achieve non-stop Interoffice connectivity via fully redundant system architectures with transparent failover. Progent’s CCIE engineers can design and implement fault tolerant Inter-office networks supported by non-stop EIGRP network routers or non-stop OSPF deployment of Cisco routers. Progent can show you how redundant connectivity and transparent fail-over can provide economical 24x7 interoffice connectivity.
Remote Consulting Shared Computer Support Help Desk
Extended Service Desk Specialists
Progent's Microsoft and Cisco certified experts offer three service programs to help medium-size and large companies develop an efficient and successful in-house Network Support Helpdesk. Progent's help desk consulting services include ROI analysis, process study and enhancement, management reporting, education of in-house staff, and documentation of procedures. Progent's Software Evaluation and Integration Support Services help organizations analyze the various top level Help Desk software packages on the market and determine which products may be excessively costly, lack critical functions, or align badly with your organization's corporate culture. Progent also provides short-term staffing for companies who want to augment their internal Help Desk team for special tasks or to fill in for absent or incapacitated personnel.
Network Outsource Online Cisco Certified CCIE
Cisco Firewall Small Office Network Consulting Services
Progent's Cisco-certified CCIE network consultants can assist you to set up, manage, upgrade and troubleshoot Cisco network products. Progent offers Cisco, Meraki and Nexus switch expertise, ASA firewall consulting, Meraki and Aironet Wi-Fi access point support, Cisco VoIP phone consulting, and CUCM/CallManager software expertise.
On-site Support Computer Consulting
Phone Support Support
For mid-size companies looking for network support, Progent can deliver an array of options including on-site help, on-line support, off-site Call Center, 24x7 support with automatic network monitoring, emergency staff augmentation, business relocation support, application programming, and professional consultation. For medium-size companies in California or other regions covered by Progent's onsite consultants, Progent provides professional on-premises help for solving technical problems quickly and affordably.
Microsoft Windows 8.1 Migration Technology Consulting Services
Microsoft Windows 8.1 Migration Online Help
Windows 8.1 is engineered to power devices from smartphones and slates to engineering workstations. A wealth of new and improved capabilities, including touch screen interface and signature live tiles user interface, provide a wide selection of benefits for companies who know how to exploit them. Progent's Windows experts can help bring your business up to speed with Microsoft Windows 8.1 and show you how to gain maximum business advantage from the operating system's many technical enhancements.
Onsite Technical Support ProSight ECHO Managed Cloud Backup Services
Offsite Managed Data Backup/Recovery Services Specialists
ProSight Data Protection Services ECHO from Progent offer small and mid-sized businesses a low cost end-to-end solution for secure backup/disaster recovery. For a fixed monthly price, ProSight Data Protection Services automates and monitors your backup activities and allows rapid recovery of vital files, applications and VMs that have become lost or corrupted due to hardware failures, software glitches, natural disasters, human error, or malware attacks such as ransomware. ProSight DPS can help you back up, recover and restore files, folders, apps, system images, plus Microsoft Hyper-V and VMware images/. Critical data can be backed up on the cloud, to an on-promises device, or to both. Progent's disaster recovery consultants can deliver world-class support to set up ProSight DPS to be compliant with government and industry regulatory requirements such as HIPAA, FIRPA, and PCI and, when necessary, can help you to recover your critical information.
Server Troubleshoot Expert North Dakota
CISA Certified Security Expert South Carolina Computer Consultancy Companies
Progent’s Technical Response Center offers nationwide remote support for Windows and Cisco-based small business information networks. Progent's Microsoft and Cisco-Certified support engineers provide telephone support and remote direct computer access to isolate and repair technical problems rapidly and affordably. The scope of IT experience represented by Progent's team of nationwide service professionals makes it possible to escalate even the toughest network issues to qualified experts as needed.
Small Business Server Install
Small Office Migration Consultant
Progent provide organizations of all sizes enterprise-class network online or onsite consulting for networks powered by Microsoft Windows technology and Microsoft's .NET servers including Microsoft Exchange Server 2013 and MS SQL Server 2012. Progent's Microsoft and Cisco Premier Certified IT consulting experts also can provide security consulting for businesses varying in size from the small office to the global enterprise.
Microsoft Dynamics GP Computer Engineer
Biggest Online Help Dynamics GP Power BI
Progent can show you how to prepare and implement a smooth migration to Dynamics GP so that you preserve your data, improve your protection, enhance your analytics, take complete advantage of Microsoft Office integration, and reduce productivity interruption by creating and executing a smart migration plan. Progent can also help educate new Microsoft Dynamics GP 2010 users so you don't lose productivity. Progent can improve your company reports and management analytics by offering Crystal Reports help, FRx assistance, and Excel expertise. Progent's background with Microsoft .NET technology, Microsoft SQL Server solutions, and designing with VBasic, XML and other tools make it possible to produce custom business applications and eCommerce programs that work seamlessly with Dynamics GP 2010/Great Plains 2010.
Network Management Outsourcing Consultants
Best Ransomware Recovery Engineer
Progent's ProSight portfolio of managed IT services are designed to offer organizations who maintain minimal in-house IT support staffs with low-cost access to enterprise-class management tools and technical experts. Benefits of the ProSight catalog of managed IT services include flat-rate network maintenance expenses, automation of routine management tasks, continual absorption of new information technology, graceful transition from legacy technology to up-to-date solutions, improved fit between information technology with business goals, guidance from seasoned IT experts, and freeing up management to concentrate on business issues instead of fast-evolving network technology.
wireless IP phones and Cisco Unified Communications Manager Support and Help
Wireless Consultant
Progent's Cisco-certified Wi-Fi integration experts can assist organizations to configure, manage, and debug Cisco wireless products such as Aironet and Meraki 802.11ac wireless access points (APs) as well as Cisco's Wireless Network Controllers.
VMware Security Information Technology Consulting
ProSight VM Security Consultant
Progent's ProSight Enhanced Security Protection (ESP) services deliver economical multi-layer protection for physical servers and VMs, desktops, smartphones, and Microsoft Exchange. ProSight ESP uses adaptive security and advanced machine learning for continuously monitoring and responding to cyber assaults from all attack vectors. ProSight ESP offers firewall protection, penetration alarms, endpoint management, and web filtering through leading-edge tools packaged within a single agent accessible from a single console. Progent's data protection and virtualization consultants can assist you to design and implement a ProSight ESP deployment that meets your company's specific requirements and that allows you prove compliance with legal and industry data protection standards. Progent will assist you define and configure policies that ProSight ESP will manage, and Progent will monitor your IT environment and react to alarms that require immediate attention. Progent's consultants can also help your company to set up and verify a backup and disaster recovery solution such as ProSight Data Protection Services (DPS) so you can get back in business quickly from a destructive cyber attack like ransomware.
Exchange 2013 OWA Integration
Exchange 2013 OWA IT Services
Microsoft Exchange Server 2013 includes major enhancements to the capabilities of Microsoft Exchange 2010 and introduces important innovations plus a revamped structure. These enhancements favorably impact key facets of IT including manageability, high availability (HA), security, cost of ownership, teamwork, extensibility, performance, compatibility, and productivity. Progent's certified Exchange Server 2013 consultants can assist your organization to evaluate the potential advantages of upgrading to Microsoft Exchange 2013, create an efficient validation and rollout plan, and educate your IT team to manage your Exchange Server 2013 environment. Progent can also provide ongoing remote consulting and management services for Microsoft Exchange Server 2013.
Migration Consulting Windows Server 2000
MCSE Expert Certified Windows Server 2000 Migration Consulting
Progent's Microsoft-certified Windows Server 2000 experts can provide computer help and IT consulting services for the entire line of Microsoft .NET Servers, Windows 2000 Server, and Windows 2003 Server. Progent's Microsoft Windows 2000 Server integration, optimization, and troubleshooting offerings include system planning, deployment, documentation, local and remote technical support, Help Desk outsourcing, professional security analysis, full service outsourcing, and economical co-sourcing.
SQL Server 2017 Analysis Services Specialists
Technical Support SQL Server 2017 Application Migration
Progent's Microsoft-certified SQL Server 2017 consultants can help you to assess the business advantages of upgrading to SQL Server 2017 and can assist you to plan and implement a smooth migration of your databases and applications to any deployment architecture including onsite, cloud-hosted, or hybrid. Progent's SQL Server experts offer remote or onsite support ranging from on-demand architecture assessment or debugging to comprehensive project management to ensure your SQL Server 2017 project is successfully completed on schedule and on budget.
PCLinuxOS Linux Professionals
After Hours Mandrake Linux Consultancy
Progent's Linux consulting services provide small and mid-size businesses and software developers support for administering and maintaining Linux computers that run with Microsoft-powered technology. Progent can give your organization contact with Linux experts, support professionals certified by Microsoft and Cisco, and security specialists with CISM and CISA certification. This wide array of experience offers you an easy one-stop consulting firm to help you create and manage a secure and reliable mixed-platform network and communications environment that supports Linux and Microsoft interoperability by integrating Microsoft Windows with major Linux platforms including RedHat, SUSE, CentOS Linux, Ubuntu, PCLOS, fedora, Gentoo, Mandrake/Mandriva, Debian GNU/Linux, and Slackware.
Enterprise Windows 2003 Information Technology Consulting Company
Sarbane Oxley Compliance Consultants
For large organizations, Progent can supplement internal network support groups by providing world-class background in deploying key Microsoft and Cisco technologies. Progent's certified professionals offer Enterprise Active Directory help, Exchange Server 2010 support, SharePoint Server expertise, and Microsoft SQL Server consulting. For the national or global enterprise with branch offices, Progent can perform as a transparent local extension of enterprise IT management. Progent’s enterprise support services include corporate-wide security, online branch office support, system design, Sarbox conformance, project management, and top-level service for multiple location office environments powered by Enterprise Windows 2000. Progent can offer on-site engineers and technicians to assist with a campus move or branch move, or a system architect to assist with building or using an Internet Data Center or Hosting Facility.
ProSight Remote Desktop Monitoring Engineer
ProSight Windows Desktop Management IT Consultant
ProSight LAN Watch is Progent’s server and endpoint remote monitoring service that incorporates advanced remote monitoring and management technology to keep your IT system operating efficiently by tracking the health of critical assets that power your information system. When ProSight LAN Watch detects an issue, an alert is transmitted automatically to your specified IT personnel and your assigned Progent consultant so that any looming issues can be resolved before they have a chance to impact your business.
ISA 2004 Standard Edition Server Support and Setup
ISA 2004 Enterprise Edition Server Online Troubleshooting
Progent's certified Internet Security and Acceleration Server consulting experts have extensive experience creating corporate security solutions for IT networks with multiple locations, mobile workers, and line-of-business eCommerce applications. A Progent ISA Server engineer can help your small company design and deploy an installation of ISA Server 2004 that meets your IT protection requirements without restricting your productivity.
24x7x365 Co-managed Heldesk IT Consulting
Virtual Helpdesk Online Technical Support
Progent's Microsoft authorized Consultants provide several service programs to help medium-size and large companies create an efficient and successful internal Network Support Help Desk Call Center. Progent's consulting services include Return on Investment evaluation, process study and enhancement, executive reporting, training of in-house personnel, and documentation of processes. Progent's Software Selection and Deployment Services help organizations analyze the numerous high-quality Help Desk software packages available and decide what products might be excessively expensive, lack critical capabilities, or align badly with your organization's business goals. Progent also provides short-term staffing for companies who need to reinforce their internal Help Desk team for occasional tasks or to substitute for absent or incapacitated workers.
Gentoo Linux Online Support
Linux Professional
If you are producing Linux-based software in an environment that has MS Windows-based servers, PCs, and office applications, Progent offers comprehensive network support outsourcing that allows you to focus on your area of high-value expertise without the constant hassle of maintaining your business network. Through the use of automated server monitoring and by delivering remote and in-person assistance when your company needs it, Progent represents an economical solution for maintaining an IT system that features excellent reliability, protection, and efficiency. Progent's UNIX/Linux developer support services feature comprehensive network support outsourcing, virtual server infrastructure, remote and in-person support and repair, 24x7 monitoring, and Contact Center support.
SCCM 2012 Support Outsourcing
SCCM 2012 Patch Management IT Consultant
Progent's Microsoft-certified consultants can help you to plan for, implement, and administer System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can help you to migrate smoothly to Configuration Manager 2012 from an older device and application management platform or assist you to enhance your existing SCCM 2012 ecosystem to accommodate your changing IT requirements. Also, Progent can help you to build an infrastructure that fully supports SCCM by delivering expertise with related Microsoft technologies including ADDS, SQL Server and SQL Server Reporting Services (SSRS), and Internet Information Services (IIS).
Windows Server 2019 Technical Support Services
Windows Server 2019 Windows Time Service On-site Support
Progent's certified Windows Server 2019 consultants can help your company to plan and implement a cost-effective migration to Windows Server 2019 using existing system architecture or a new cloud-hosted or hybrid deployment model. Windows Server 2019 delivers significant improvements in scale, performance, ease of management, Hyper-V virtualization, cybersecurity, hybrid local/cloud deployments, resilience, and Linux support.
Best Professional Microsoft Windows 10 ADK
On-site Technical Support Windows 10 Trusted Boot
Progent's Windows consulting experts can assist businesses of any size to assess Windows 10 or to upgrade to Windows 10 from an older release of Windows. Remote and on-premises evaluation and upgrade support for Microsoft Windows 10 available from Progent include ROI estimates, project supervision, compatibility testing, test lab systems, Hyper-V virtualization strategies, Cloud and hybrid integration, mobile device management, telecommuter connectivity, data and identity security, streamlined deployment and management, network infrastructure optimization, Wi-Fi support, disaster recovery planning, custom training for IT support personnel and end users, and post-migration Call Center support services.
Open Now ProSight Virtual Hosting Technology Professional
ProSight VM Hosting Consultant Services
Progent's ProSight Virtual Hosting outsourcing provides comprehensive hosting of a small organization's servers in a solution that gives the highest level of availability and expandability and is also easy to transfer to another host. ProSight Virtual Hosting options are built on proven virtualization techniques that enable small and midsize companies with multi- platform environments to save significantly on the costs of capital investments, system support, and network administration while benefiting from enterprise-class reliability and an unmatched level of vendor independence.
Top Rated CRISC Certified Risk and Information Systems Control Manager Professional
CRISC Certified Risk and Information Systems Control Manager Consultants
Progent offers the guidance of a CRISC-certified risk management consultant to help you to plan and deploy an enterprise risk management solution based on leading practices identified by CRISC and geared to match your organization's risk appetite, business objectives, and IT budget.
Remote Workforce Cloud Integration Online Technical Support
At Home Employees Cloud Integration Support Outsourcing
Progent can assist small and medium-size organizations to provide their offsite workforce with efficient access to public cloud resources.
Altaro VM Backup and Hyper-V Specialists
Altaro VM Backup Troubleshooting Network Consultants
Altaro VM Backup software provides small organizations a dependable and budget-friendly platform for backing up and restoring Hyper-V and VMware-based virtual machines. Altaro VM Backup can be deployed in on-premises, offsite, distributed, and cloud architectures and also enables low-cost cloud backup to Azure Block Blob storage. Headline capabilities include industry-leading Augmented Inline Deduplication to reduce backup storage needs, Continuous Data Protection with backup intervals as short as five minutes for minimizing your exposure to data loss, advanced encryption, item-level recovery options for specific files and emails, support for Windows Server Cluster Shared Volumes (CSV) and for VMware vCenter for handling larger environments, and support for Microsoft VSS technology to back up online virtual machines without downtime. Progent is an Altaro partner and offers a wide array of consulting services to help you to design, install, optimize and troubleshoot a backup and disaster recovery system based on Altaro VM Backup.
Windows 10 Security Support Services
Microsoft Certified Windows 10 Compatibility Testing Computer Tech
Progent's Microsoft-certified consulting experts can assist organizations of any size to evaluate Windows 10 or to migrate to Windows 10 from any older release of Windows. Online and onsite assessment and upgrade services for Windows 10 offered by Progent's experts include Return on Investment analysis, project management, application and driver compatibility testing, test lab systems, virtualization strategies, Cloud solutions, mobile management and synchronization, telecommuter connectivity, data and identity security, streamlined provisioning and management, network infrastructure optimization, Wi-Fi support, disaster recovery planning, webinar training for IT support personnel and users, and post-migration consulting support.
Firepower Services Professionals
Emergency ASA Firewall Online Troubleshooting
The current ASA 5500-X Series Next-Generation Firewalls with Firepower Services provide significantly more value than Cisco's previous PIX and ASA 5500 firewalls and have superseded the ASA 5500 and PIX security appliances for new deployments. Progent's Cisco-premier CCIE network experts can assist you to manage your legacy PIX or ASA 5500 firewalls and migrate efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist your organization to design, configure, tune, manage and troubleshoot firewall environments based on Cisco ASA 5500-X firewalls with Firepower Services.
Configuration Exchange 2019 Upgrade
Exchange 2019 Disaster Recovery Support
Progent can assist your organization in any phase of your migration to Microsoft Exchange 2019 including configuring Windows Server 2019 Core as a host for Exchange; designing HA system topology for an on-premises, Microsoft cloud connected or hybrid deployment; moving mailboxes; planning and configuring Windows Hyper-V; configuring HLB; configuring DAG groups with MCDB solid-state caching; setting up Skype for Business 2019 for voicemail; integration with SharePoint Server or SharePoint Online; updating firewalls; integration with Microsoft 365 and configuring Outlook clients.
CIO Outsourcing
Part-Time CIO Outsourcing
Progent can provide small companies with an IT management professional who can function as a part-time CIO. This part-time Chief Information Officer can offer long-term direction to help you integrate sensible technology to enhance business operations so they align better with your business objectives. Your company can create and implement a well conceived IT strategy without incurring the cost of a full-time senior IT executive.
Best Shared Computer Support Help Desk Consultant Services
Virtual Call Desk Setup and Support
Progent’s Co-managed Call Center service makes it possible for your business to share the load for Help Desk services seamlessly between your in-house IT team and Progent's large roster of seasoned desktop support engineers and subject matter experts. Progent’s Co-managed Help Desk service is an advanced service desk solution based on ConnectWise Manage, the leading shared professional services automation tool for handling end-user service requests, ticketing, ownership, status tracking, and metrics.
ProSight Ransomware Protection Consulting
ProSight ASM Endpoint Protection Technology Professional
ProSight Active Security Monitoring is an endpoint protection service that incorporates cutting edge behavior-based analysis tools by SentinelOne to defend endpoint devices and physical and virtual servers against modern malware attacks such as ransomware and file-less exploits, which easily escape legacy signature-based anti-virus products. ProSight Active Security Monitoring protects on-premises and cloud-based resources and provides a single platform to automate the complete malware attack lifecycle including blocking, infiltration detection, mitigation, remediation, and post-attack forensics. Top features include one-click rollback with Windows Volume Shadow Copy Service (VSS) and real-time network-wide immunization against newly discovered threats.
Microsoft LCS Server Consulting
IT Consultants Microsoft LCS Server IM
MS Office Communications Server delivers Instant Messaging and Real Presence in a scalable, world-class solution featuring advanced security, seamless integration with additional Microsoft products, an expandable, industry-standard development platform, and compliance with regulatory mandates such as HIPAA, Sarbanes-Oxley, and GLB. Your organization can benefit from lower costs and improved business efficiencies, increased individual productivity, and better IP protection with this simple-to-manage, highly available solution. Successful implementations of Office Communications Server require extensive planning and consideration before roll out. Progent's Microsoft-certified consultants can provide the expertise necessary to realize all the advantages of Office Communications Server across your whole organization.
Windows 10 Compatibility Testing Network Consulting Company
Urgent Specialists Microsoft Windows 10 Configuration Manager
Progent's Microsoft-certified consulting experts can help businesses of any size to assess Windows 10 or to migrate to Windows 10 from an earlier version of Windows. Online and onsite assessment and upgrade services for Windows 10 available from Progent's consultants include ROI analysis, project management, application and driver compatibility testing, test lab systems, Hyper-V virtualization architecture, Cloud and hybrid solutions, mobile management, teleworker access, data and identity security, streamlined deployment and administration, network infrastructure optimization, wired/wireless convergence, disaster recovery planning, webinar training for network management staff and users, and ongoing consulting support.
WSUS Professionals
SUS Consultant Services
Microsoft Windows Server Update Services enables network managers to deploy and monitor the latest Microsoft patches and security releases to Windows Server 2000, Microsoft Windows Server 2003, and Windows XP platforms. By using Microsoft Software Update Services, IT staff can completely and easily manage the distribution of patches that are released through Microsoft Update to servers and workstations in an organization. Progent can help you with technical details of the initial setup of Microsoft Windows Server Update Services such as planning the Microsoft WSUS deployment, setting up client's workstations, defining the Group Policy settings, and making sure your Microsoft SUS Group Policy Object is linked to an Active Directory container that makes sense for your system environment.
VMware NSX Disaster Recovery Consult
VMware Cross vCenter NSX Specialist
VMware's NSX virtual network technology allows you to create complete logical networks in software. NSX permits virtual networks to be provisioned in minutes and administered with a high level of automation independent of the hardware making up the underlying network infrastructure. VMware Site Recovery Manager supports automated disaster recovery, application mobility, and non-disruptive site migration, failback and re-protect. SRM also permits non-intrusive testing for disaster recovery, updates and patches and can produce audit reports to verify complete service recovery, validate Service Level Agreements and demonstrate compliance. When integrated with VMware's NSX virtual network technology, VMware Site Recovery Manager can quickly restore the complete virtualized network topology at the secondary site. Progent can provide the support of a VCDX certified VMware NSX consulting expert and VMware Site Recovery Manager system architect to assist you to plan, deploy, test and manage a DR solution based on VMware SRM and VMware NSX.
Cisco ASDM for Firewall Management Professionals
Remote Support Cisco PIX to ASA upgrade
The current Cisco ASA 5500-X Family of firewalls with Firepower Services provide substantially more value than Cisco's previous PIX and ASA 5500 firewalls and have replaced the ASA 5500 and PIX 500 security appliances for all new installations. Progent's Cisco-premier CCIE network experts can assist you to maintain your legacy PIX or Cisco ASA 5500 firewalls and migrate efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also help your company to plan, deploy, tune, manage and debug firewall environments based around Cisco ASA 5500-X firewalls with Firepower Services.
Technology Consulting Services SQL Server 2008
Online Consulting MS SQL Server 2008
Progent's Microsoft-Certified SQL engineers can provide an array of services to help small companies to plan, configure, administer, and repair Microsoft SQL 2008 solutions so that they gain the optimum strategic benefit from this advanced information management technology. Also, Progent can provide expertise for network infrastructure, company-wide security, and custom software programming to increase the strategic benefit of your SQL Server network.
Career Opportunities Freelance Cisco CCIE Contractor
Part Time Jobs Contract EDI Consultants
Progent's Experts Team offers support in key fields including Macintosh networking and applications; Consulting for Linux, UNIX, and Sun environments; MRP, Enterprise Resource Planning, or Customer Relationship Management customization; Line-of-business and specialized application support; CIO, business analyst, and project logistics outsourcing; Special applications design and integration; Web site, eCommerce, EDI, and customer portal design and integration; Database management and performance consulting; Business intelligence expertise; and Telecommunications systems consulting.
Remote Server Management Configuration
Urgent Technical Support Services Automated Server Inventory
ProSight LAN Watch is Progent’s server and desktop monitoring managed service that uses advanced remote monitoring and management technology to help keep your network operating efficiently by tracking the health of critical assets that drive your IT network. When ProSight LAN Watch uncovers an issue, an alarm is transmitted automatically to your designated IT management personnel and your assigned Progent engineering consultant so all looming problems can be addressed before they have a chance to disrupt productivity.
Online Microsoft 365 Word Training Network Consulting Company
Online Windows Desktop Training Small Business Network Consulting Group
Progent provides live online instruction for a range of desktop apps and environments such as Office and Microsoft 365 Excel, Word, Publisher and Project plus Acrobat Writer, Adobe Photoshop, Crystal Reports, and Windows 10 and 8.1. Remote training provides the advantages of traditional in-person seminars, such as immediate communication between students and teachers, but avoids the expenses of travel and the hassle of attempting to synchronize the schedules of many trainees. Offered to individuals or classes of all sizes, Progent's virtual training allows the teacher to conduct the class from an online facility and the students can be dispersed throughout an office or across the the U.S. Virtual training utilizes proven teaching mechanisms like broadcast white boards, real-time questions, and shared desktops. Sessions can be brief and personalized to specific topics or longer in time and wider in coverage.
Ubiquiti's UniFi XG AP WiFi access points Technology Professional
Ubiquiti XG switch Engineers
Ubiquiti's UniFi line of Wi-Fi infrastructure devices includes indoor and outdoor Wave 2 802.11ax Wi-Fi access points, security gateways, and managed switches. Ubiquiti UniFi devices running throughout multiple sites with thousands of access points can be remotely provisioned and managed using free UniFi Controller software, which centralizes and streamlines deployment, discovery, management, optimization, debugging, monitoring, and analytics. Progent can provide the expertise of seasoned wireless professionals who can help your organization to determine the benefits of Ubiquiti’s UniFi technology for your business and assist you to design, install, administer, and troubleshoot your UniFi solution.
Meraki and Catalyst Switch Online Troubleshooting
Meraki Switchies Computer Consultant
Cisco's Meraki MS family of access and aggregation switches are designed for environments that go from branch offices to campuses. Progent's Cisco-certified CCIE consultants offer affordable remote consulting expertise to assist your company to design and deploy a productive network solution based on Meraki switches, streamline network administration with Meraki's cloud-based management tools, set up policies to maintain security and compliance, create and validate a disaster preparedness strategy, and troubleshoot issues related to any aspect of your Meraki deployment. Progent can also help your company to connect Meraki switches with Cisco's Nexus or Catalyst core switches and with Meraki Wi-Fi access points to create a unified networking infrastructure.
Small Business Data Recovery
Small Office Computer Consulting Firm
Progent is a pioneer in cost-effectively delivering enterprise-class IT support to small companies. Progent's achievement in handling the IT support requirements of the chronically underserved small business sector is the combined result of major technical and process innovations that have removed a great deal of the conventional costs out of managing IT service, added unmatched technical skill into the support system, and dramatically accelerated the solution process.
On-site Support Online Wireless Site Survey
Wi-Fi RF Coverage Maps Remote Support Services
Progent's wireless site survey services help you to plan, implement and troubleshoot a Wi-Fi network optimized for your environment, offering your business a wireless solution that delivers the reception, speed, density, Quality of Service, data protection, and roaming capability your business needs. Wi-Fi survey services from Progent include remote predictive modeling for planning a wireless network and onsite survey services for confirming, tuning, and debugging a functioning Wi-Fi LAN.
ASA 5500-X Firewall with Firepower Engineer
Cisco Firepower NGIPS Online Consulting
The latest generation of ASA 5500-X Series of firewalls with Firepower Services offer significantly more value than Cisco's previous PIX and ASA 5500 firewalls and have replaced the ASA 5500 and PIX 500 firewalls for new installations. Progent's Cisco-premier CCIE network experts can assist you to manage your existing PIX or ASA 5500 firewalls and upgrade efficiently to ASA 5500-X firewalls with Firepower Services. Progent can also help your organization to plan, integrate, tune, administer and debug firewall environments built around Cisco ASA firewalls with Firepower Services.
Award Winning Microsoft Operations Manager Specialist
Integration Services Microsoft System Center Operations Manager
Medium-size businesses can enjoy all the benefits of Operations Manager 2007 and have quick access to Progent’s Microsoft and Cisco Premier network support experts. With Progent's affordably priced network support programs, mid-size organizations can select a simple co-sourcing service program built around System Center Operations Manager with network monitoring, proactive alerts, in-depth system analysis, Help Desk Call Center, and remote service. For companies with mission-critical applications who need high availability networking, Progent offers a comprehensive round-the-clock outsourcing package. Progent supports Microsoft System Center Operations Manager to offer medium-size company networks enterprise-class availability, protection and productivity.
Consultants Database Application Development
Database Development Specialists
Progent's certified relational database consultants can provide businesses of any size online DBA and programming services for leading RDBMS platforms including MS SQL Server, Oracle, MySQL, and Microsoft Office Access. Support services offered by Progent include software installation and configuration, application architecture and programming, administration services, replication strategies, storage management, tuning, migration, information security, backup/restore systems, troubleshooting, and training.
Top Entourage and Exchange IT Consulting
Outlook Web App and iPad Integration Support
Microsoft Exchange and Macintosh computers can work together efficiently. Progent's Apple and Microsoft premier consultants can help you install Microsoft Entourage and Exchange so your Mac users are able to work closely with teammates who use Microsoft Outlook. With Exchange and Entourage 2008 for Mac, Exchange and Mac systems can collaborate, enabling Mac users to get and send messages, examine the GAL, copy addresses, sync up calendars, and invite fellow workers to conferences via your Microsoft Exchange account. Progent will make sure that your Microsoft Server is properly configured and that LDAP and Outlook Web Access are working. Progent also offers customized onsite Entourage training.
Microsoft Exchange 2019 Remote Support Services
Troubleshooting Exchange Server 2019
Progent can assist your organization in any facet of your upgrade to Microsoft Exchange 2019 including deploying Windows Server 2019 Core as a host for Exchange; planning HA architecture for a local, Microsoft cloud connected or hybrid deployment; migrating mailboxes; planning and configuring Hyper-V; configuring hardware load balancing (HLB); setting up Database Availability Groups (DAGs) with MCDB solid-state caching; integrating with Skype for Business 2019 for voicemail; setting up collaboration with SharePoint; updating firewalls; integration with Microsoft 365; and setting up Outlook.
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