Progent's Cisco Meraki wireless access point consultants provide remote and on-premises support to help organizations of all sizes to design, deploy, maintain, expand or troubleshoot Wi-Fi networks that include Cisco Meraki APs. Progent can assist your business to configure and manage Cisco's Meraki-based Wi-Fi infrastructure for environments that range from a telecommuter's home or a branch office all the way to a campus or a nationwide enterprise. Progent can also help you to integrate additional Cisco products such as switches, routers and firewalls to build a cohesive ecosystem that provides the same access, responsiveness, security compliance, ease of management and availability for wired and Wi-Fi clients irrespective of their mobility or computing device.
Progent provides several basic kinds of Contact Center support : Microsoft Helpdesk Outsourcing Support Services, Virtual Helpdesk Services, and Help Desk Process Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of certified Microsoft and Cisco professionals offers your customers convenient access to a dependable support resource with years of experience providing phone support and remote access repair for networks based on Microsoft products. Progent's focus is on giving the support Help Desk a positive reputation as a solid contributor to company performance. Progent's goal is to fix and not merely report problems.
Progent can deliver a wide array of cost-effective services to assist your business to deploy, integrate, repair, and manage desktop PCs and laptops powered by Windows, macOS and OS X, or popular editions of Linux. Progent can offer onsite or remote help for individual machines or laptops or help you to design and implement a large-scale migration to new or revised OS platforms and applications. Progent can also provide consultants and technicians to help your company to plan for and complete a company relocation or consolidation designed to cause the least possible interruption to your productivity.
Progent can help your business in all facets of your migration to Exchange Server 2016 including planning high availability (HA) system topology for an on-premises, Microsoft cloud connected or hybrid environment; CAL licensing requirements for Exchange Server and Windows Server 2012 R2 or later; moving mailboxes; Windows Hyper-V design; determining mass storage capacity required for your virtual machines (VMs), databases and logs; configuring hardware load balancing (HLB) for fault-tolerant client access services; designing, setting up and validating Exchange and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint; preparing the firewall; creating SSL certs; providing client remediation with Office 2010 or greater or Microsoft 365; and setting up Outlook on the web.
Windows Server 2008 R2 features outstanding levels of performance, security, fault tolerance, expandability, and versatility that accelerate productivity of on-site, branch office, and mobile users. Progent's Microsoft-certified professionals can deliver cost-effective online engineering, troubleshooting, and training services to assist you to design, execute, and maintain Microsoft Windows Server 2008 R2 in order to add significant strategic value to your network.
Progent's Microsoft-certified consultants have over a decade of background planning, deploying, enhancing and troubleshooting System Center Operations Manager solutions and offer organizations of all sizes advanced online or onsite consulting services for Microsoft SCOM 2012. Progent can assist you to design a topology for System Center 2012 Operations Manager servers that delivers the performance and availability needed to watch over your IT resources effectively, whether your datacenters are on-premises, in the cloud, or a hybrid environment. Progent can also help you to install and set up Microsoft SCOM 2012 management packs based on best practices for tracking network infrastructure and Microsoft and 3rd-party apps and services. Also, Progent can deliver fast online or onsite troubleshooting to assist you to fix critical issues uncovered by Microsoft SCOM 2012.
Progent's Microsoft certified consultants can help you define and deploy an efficient in-place Microsoft Exchange 2007 migration plan that minimizes network disruption, reduces long-term support requirements, and makes your Exchange Server 2007 easy to administer. For complex multiple server or multi-site migrations, Progent offers the background to complete your move rapidly and affordably. Progent's Exchange 2007 support, troubleshooting, and design services include expertise with the integration of outside vendor add-ons to Exchange 2007 Server that are best aligned to your business goals.
Progent's Microsoft-certified experts can help you rationalize the economic justification for implementing SharePoint Portal Server 2007, advise you on the most appropriate edition of SharePoint Server for your circumstances, offer configuration and integration expertise, help you to install Microsoft SQL Server as a back-end database manager, improve your network integrity, integrate your off-the-shelf and custom application software to work with SharePoint Server 2007, develop a company-wide security plan that includes portal solutions, and provide maintenance and Help Desk support.
Progent's IT outsourcing packages offer economical network consulting for small companies. Whether it involves planning network infrastructure, setting up an internal Help Desk or using an outside one, rolling out an updated email platform, monitoring your network, or creating a web-based business application, outsourcing your network engineering services can reduce costs and eliminate risks, permitting network support expenses to increase in a more moderate and controlled manner than is possible by building up a large, knowledgeable internal IT staff. Progent's Outsourcing White Paper and datasheets show how Progent can enable you to create a secure and robust network architecture for your critical applications powered by Microsoft Windows.
Dynamics GP/Great Plains accounting offers analytics and reporting features that allow you to monitor all business processes, revenues and expenses, and sales patterns with integrated drill-down, inquiry, and reporting functions. Progent's Microsoft Dynamics GP/Great Plains reporting consulting services can help you design reports that let you understand your business more completely, turning uncooked data into useful management information. Progent can enhance your reporting and analytics by providing Crystal Reports consulting, FRx support, and Microsoft Excel programming. In addition to delivering reporting help, Progent can supply Microsoft .NET consulting, Microsoft SQL Server expertise, and programming design with VBasic, XML and other tools in order to deliver custom line-of-business application development and web commerce applications that integrate seamlessly with Dynamics GP/Great Plains.
If your business network combines UNIX, Linux or Sun Solaris technology with Windows, Progent can assist you to incorporate your computers into a cohesive environment that permits all your OS platforms to run side by side for simple administration, seamless information exchange, high availability, enhanced performance, and strong security. Progent's UNIX/Linux/Solaris and Windows coexistence assistance offerings feature IT architecture configuration and service, support for Windows services for UNIX, remote network monitoring and management, remote network help and repair, in-person technical support, and Help Desk support.
Microsoft Windows Server 2012 R2 Hyper-V improves virtualization in key areas such as multitenancy, agile infrastructure, cloud support, scalability and throughput, and high availability. Progent's Microsoft-certified consulting experts can assist your company to benefit from Windows Server 2012 R2 Hyper-V to install and maintain virtual servers to cut network expenses and enhance productivity.
Microsoft SQL Server 2016 introduces significant improvements in performance, scale, security and compliance, high-availability, BOYD integration, and integrated business intelligence. New features include PolyBase for handling relational and non-relational files in one appliance for data warehousing, Hadoop support, Row-level Security, Mobile Report Publisher, and centralized control over on-premises and cloud-based operations and services. Progent's Microsoft-certified consultants can provide online and on-premises support to assist organizations of all sizes to implement, manage or debug any edition of SQL Server 2016. Progent can also help you to integrate SQL Server 2016 with all key Microsoft technologies including Windows Server, Exchange Server 2016, SharePoint, Dynamics GP, Skype for Business, and System Center Operations Manager (SCOM).
Progent can help you to understand the many subscription plans offered with Microsoft 365, previously branded Office 365, and configure your information network with Microsoft 365 so you realize top business value. Progent offers expertise with cross-vendor networks that include Windows, macOS or OS X, and Linux technology. Progent can also assist your business to create and maintain hybrid networks that seamlessly combine local and cloud-based resources.
Progent's Microsoft-certified experts can provide companies of any size consulting, troubleshooting, and application development services for Microsoft SharePoint and SharePoint Online. SharePoint is an advanced platform that utilizes web-based technology for efficiently connecting people, groups and information. Microsoft SharePoint Server provides a common location for your workers or clients to connect to, manage, distribute and manipulate relevant information, files, and applications and to interact with other people. SharePoint enables quicker and better decisions, more efficient access across groups and more streamlined business processes. Windows SharePoint Services connect employees, customers, workgroups and projects with the knowledge they've developed in a way that makes data convenient to find, download and apply. Progent's certified SharePoint consultants can assist you to manage your existing SharePoint solution or upgrade to the current version of SharePoint Server or to SharePoint Online.
Cisco's Catalyst family of Wi-Fi controllers streamline the administration of wireless LANs by unifying the configuration and management of wireless APs, optimizing wireless throughput by limiting the effect of RF congestion, enhancing wireless availability with fast failover, and strengthening security by identifying threats and analyzing network traffic based on user type and locale. Progent's Wi-Fi consultants can assist your business to configure Cisco wireless LAN controller appliances to manage and monitor wireless LANs of any size. Progent can help you to administer and troubleshoot your existing Cisco Wi-Fi solution or carry out an efficient upgrade to Cisco's latest wireless controller technology.
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery expert who can assist your business to contain the spread of an active ransomware attack. Call 800-462-8800
Progent's expert support team can show you how to design and implement an efficient in-place Microsoft Exchange 2007 upgrade plan that avoids network disruption, simplifies ongoing service requirements, and makes your Microsoft Exchange 2007 Server easy to manage. For complex multiple server or multi-location upgrades, Progent offers the background to finish your move rapidly and affordably. Progent's Microsoft Exchange 2007 support, repair, and design offerings include assistance with the integration of outside vendor enhancements of Exchange 2007 Server and the creation of unified messaging implementations powered by Exchange 2007 Server.
Progent's Microsoft-certified Internet Security and Acceleration Server consultants have extensive experience configuring Microsoft ISA Server-based security solutions for IT networks with multiple sites, mobile users, and mission-critical eCommerce applications. Progent's ISA Firewall experts are available to help your company in designing and deploying an installation of ISA Server 2000 or ISA Server 2004 that supports your network protection requirements without adversely restricting your IT system productivity. Progent's consultants can help you upgrade from Microsoft Proxy Server from Microsoft ISA 2000 to ISA 2006 Enterprise Edition Server or Microsoft ISA 2006 Standard Edition Server.
Progent can help companies of any size to migrate any part of their network infrastructure to the Microsoft Azure cloud. This can streamline IT management and reduce hardware expense. Microsoft Azure offers a comprehensive library of cloud services and Progent can help you to evaluate the advantages and limitations of different cloud computing architectures supported by Azure. Progent can help you manage cloud-based or hybrid cloud and on-premises apps and resources and make sure you avoid the common errors small organizations make when moving to the cloud. Progent can assist you to set up cloud servers on Azure Virtual Machines, use cloud storage with Azure Storage, handle user identity with Azure Active Directory, and create backup-and-recovery services with Azure Backup. Progent can also assist you to configure firewalls and VPN tunnels and to manage Apple iOS devices and Google Android smartphones and tablets.
Progent has supported Microsoft Dynamics GP and Great Plains software for over two decades and Progent has delivered integration, software development, training, and troubleshooting since the product's debut. Progent can provide high-level expertise for updating legacy Dynamics GP/Great Plains ERP systems. Progent can help you to design, validate, and carry out an efficient migration from a an outdated version of GP to the current release of Dynamics GP.
Progent offers consulting services for WatchGuard Firewall security appliances including the WatchGuard Firebox and XTM lines of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard professionals can show you how to choose, deploy, and manage a WatchGuard Firewall/VPN product that aligns with your network security needs and budget. Progent can help you to maintain outdated WatchGuard firewalls or migrate smoothly to modern WatchGuard firewall solutions.
Progent can provide the part-time or temporary assistance of a seasoned CIO who can provide a broad perspective to help your company select and support IT solutions to meet your present needs and that can serve as a firm foundation for your future growth. Progent's part-time Chief Information Officer services provide economic advantages to companies who want to optimize the impact of their network expenditures but who are without the budget or unwilling to add another executive-level position to their full-time staff. Since Progent is vendor-neutral, with a sizable team of consultants certified to support all major operating systems and connectivity technologies plus a wide range and application software, Progent is in an ideal position to offer unbiased recommendations along with expert technical help for creating information systems that fit the particular needs of your business.
SQL Server 2014 includes major enhancements in critical areas such as performance, availability, compliance, and cloud readiness. SQL Server 2014 is the first version of Microsoft SQL Server that includes in-memory capability that works transparently with all types of applications including Online Transaction Processing (OLTP), data warehousing (DWH), and business analytics (BI). Progent's Microsoft-certified SQL Server 2014 consultants can deliver cost-effective remote and on-premises services including planning, deployment, administration, troubleshooting, and software development services to help organizations of all sizes to achieve maximum business value from their SQL Server 2014 deployment.
For large businesses, Progent can supplement internal network support staffs by providing world-class background in deploying critical Microsoft and Cisco products. Progent's certified professionals offer Enterprise Active Directory consulting, Exchange Server 2010 integration, SharePoint expertise, and Microsoft SQL Server help. For the nationwide or worldwide businesses with branch offices, Progent can perform as a transparent local supplement of enterprise IT management. Progent's enterprise support services include corporate-wide security, online branch office support, network design, Sarbanes Oxley compliance, project planning, and world-class support for multi-site network environments based on Enterprise Windows 2000. Progent can offer field engineers and technicians to assist with a site relocation or branch move, or a network designer to help with setting up or utilizing an Internet Data Center or Hosting Facility.
Progent is a Microsoft Certified Partner with accredited competencies such as Information Worker Solutions. Microsoft Certified Partners represent the most successful organizations who receive the top client satisfaction and are afforded the tightest operational relationship with Microsoft. The understanding, capabilities, and dedication required to earn the status of Microsoft Certified Partner benefits Progent's customers by enabling Progent to offer your company better technical solutions for your information system.
Progent offers network support for medium size companies who have 100 to 250 system users. The mid-size business or office has typically been an underserved part of the market for network support services. The overhead and service delivery practices of large outside service firms make them too costly for the typical small business or small medium business (SMB), which usually relies on a modest information technology budget with which to support an information system whose complexity and sophistication are frequently comparable to the information systems of far larger companies. Progent's service delivery model, which takes great advantage of online support, virtual office infrastructure and 24x7 network monitoring, dramatically lowers the network maintenance expenses of an SMB while offering the mid-size company with big-company service from certified, world-class experts knowledgeable in a broad array of midsized business network solutions. If your mid-sized organization or small business is looking for levels of IT help needed by a medium size office without budgeting enterprise prices, call Progent.
For desktop virtualization, Progent can provide the support of a Citrix-certified XenDesktop consultant who can help your company to design a XenDesktop environment that improves the business value of your information system; integrate XenDesktop technology with your physical and virtual servers, end-user devices, and peripherals; migrate your existing desktop virtualization software to current releases of XenDesktop; and deliver comprehensive remote troubleshooting. Progent can also train your IT staff to adhere to best practices to maintain XenDesktop effectively.
Altaro VM Backup from Hornetsecurity provides small organizations a reliable and budget-friendly solution for backing up and recovering Hyper-V and VMware-based virtual machines. Altaro VM Backup can be deployed in local, offsite, multi-site, and cloud-hosted architectures and also supports low-cost backup to Microsoft Azure storage. Altaro VM Backup defends against ransomware attacks by leveraging Immutable Cloud Storage. This produces tamper-proof data that cannot be erased or modified by any user including administrators or root users. Progent is a certified Hornetsecurity/Altaro partner and offers a broad array of remote or onsite consulting services to assist you to design, install, manage and troubleshoot a modern backup and disaster recovery solution powered by Altaro VM Backup. With ProSight Data Protection Services Altaro VM Backup, Progent offers a managed backup/restore service powered by on Altaro VM Backup technology.
Microsoft Mac Office allows Apple Macintosh users to receive the benefits of the world's most popular office productivity programs. Progent's Apple-certified Macintosh experts can help you set up Microsoft Office for Macintosh on a multi-vendor environment that incorporates Apple OS X and Windows-powered computers so that Macintosh users can access the latest capabilities of Microsoft Word, Excel, PowerPoint and Entourage for Mac in order to share information and system resources with colleagues who run Microsoft Windows. Progent's engineers have experience with both Mac and Windows platforms and can support environments that mix Mac with Microsoft Windows systems with extensive resource sharing, or networks which intentionally restrict collaboration between Apple Mac and Windows systems.
Progent's consultants can assist you to plan and carry out a smooth migration from onsite Active Directory to cloud-hosted Microsoft Entra ID (formerly called Azure Actve Directory) or to a hybrid solution that uses Microsoft Entra Domain Services and Microsoft Entra Connect to centralize identity management for both onsite and Azure assets.
Progent's Microsoft-certified Forefront Threat Management Server and Internet Security and Acceleration Server 2006 consultants can help you to design, deploy, and support an implementation of Forefront Threat Management Server or Internet Security and Acceleration Server 2006 on your network that delivers the firewall security, performance and ease-of-use that your business needs.
Progent's ProSight Virtual Hosting outsourcing provides complete hosting of a small company's servers in an environment that gives the maximum level of availability and expandability and is also simple to migrate to any data center. ProSight Virtual Hosting options are based on mature virtualization architectures that enable small businesses with multi- platform environments to economize significantly on the costs of capital investments, infrastructure support, and network management while benefiting from world-class fault tolerance and an unmatched degree of vendor flexibility.
If you want to revamp your corporate web site, create internal webs for applications such as HR or employee education, establish a high-impact web presence for a new venture, or generate line-of-business, data-driven custom web applications, Progent can provide talented and proven web designers. Progent's consultants can also help you build and manage a safe, fault-tolerant server and communications infrastructure, including off-site and wireless access, to support your web tools.
Progent's ISSAP Certified security experts, or Information Systems Security Architecture Professionals, are consultants who have earned ISSAP Certification through rigorous testing and extensive work with information security architecture. ISSAP consultants possess comprehensive understanding of access control mechanisms and techniques, phone system and network infrastructure protection, cryptography, requirements analysis, business continuity and disaster recovery, and physical security integration. Progent's ISSAP-certified security specialists can assist your company with all aspects of architecture security.
Progent's Microsoft-certified engineers can help you plan, document, carry out, manage, and troubleshoot a network-wide migration to 64-bit server and client OS software and business applications. Progent can help you test your 64-bit environment to make sure it handles all of the key 32-bit programs which you want to retain as well as the latest 64-bit editions of applications you wish to install.
Progent's Microsoft-certified professionals can assist you to evaluate the advantages of Windows Server 2012 R2 for your company, develop pilot systems and migration plans, optimize your network infrastructure for on-premises, multi-location, private or public cloud-based, and hybrid datacenters, educate your IT management staff, develop a corporate-wide security plan, automate network management, assist with creating applications, and generate and test a DR/BC plan.
Dynamics GP 2010 financial software is a comprehensive business management and analytics platform that unifies data and operations throughout your company, interfaces seamlessly with other solutions, and brings together workers, clients and vendors unrestricted by time or place. Created for small to mid-size companies, Dynamics GP 2010 and MS Dynamics GP Release 10.0 deliver capability for accounting, management reporting, project management, inventory and order processing, e-commerce, HRM, CRM, field service, manufacturing, retail, and web-based business services. Progent can help you install and manage a reliable, secure computer and communications infrastructure to support Microsoft Great Plains, and can provide experienced Great Plains professionals to help your business exploit the full power of Dynamics GP 2010.
ProSight LAN Watch with NinjaOne RMM is Progent's network, server and endpoint monitoring service that incorporates advanced 24x7 remote monitoring and management technology to keep your network running efficiently by checking the state of vital assets.
Citrix has developed a comprehensive line of products that provide enterprise-level manageability, scalability, and responsiveness for virtualizing servers and for server-based distribution of Windows desktops and Windows applications. For delivering virtualized Windows desktops and applications, Citrix offers Citrix XenDesktop and XenApp. For creating and administering virtual servers, Citrix has developed XenServer and Essentials for Hyper-V. Progent's Citrix-certified engineers can help your company to evaluate the strategic advantages of Citrix technology and show you how to design, test, deploy, troubleshoot, and maintain Citrix virtualization platforms.
Progent's Cisco-Meraki Wi-Fi access point consultants can help your organization to plan, configure, manage and troubleshoot Cisco's Meraki-based Wi-Fi networks for deployments from a branch office to a large campus or a multi-site enterprise. Progent can also assist you to integrate other Cisco devices for unified management.
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Progent's Microsoft certified consultants can help you to pilot Microsoft Windows 7 to confirm application and driver compatibility and to determine its performance and reliability working with your applications. Progent can also show you how to evaluate the potential strategic value of moving to Windows 7. If Windows 7 makes sense for your business strategy, Progent can help your IT organization to design and implement a smooth deployment of Microsoft Windows 7 from a your current release of Microsoft Windows.
System Center Configuration Manager automates application and device deployment across multiple sites, simplifies compliance settings control, inventories network resources, protects against company data leakage, performs health monitoring, allows secure self service, and offers a common point of control for administering mixed-OS networks based on on-prem, cloud, or hybrid deployment models. Progent's Microsoft-certified SCCM consulting team and Azure cloud experts can help your organization with any facet of planning, implementing, operating and repairing a System Center Configuration Manager solution for on-premises, cloud-based, or hybrid networks.
Progent has two decades of experience assisting small and medium-size businesses to design, implement, optimize, administer, and troubleshoot computer networks that support at-home workers.