Computer Support for Small Companies
Remote and Onsite Desktop Technical Services
Nationwide IT Support
Additional Topics of Interest
Microsoft Certified Expert MSCRM Remote Troubleshooting
Network Consultants MSCRM
Microsoft CRM helps mid-market businesses build positive customer relationships. Built-in Sales and Customer Service components allow in-house staff to share information to help promote selling success and deliver steady, efficient customer service. Progent can configure the most sensible server and communications infrastructure, including local and offsite wireless access, to back MS CRM, and Progent's Experts Team can supply your small business with a certified MS CRM professional who can help you combine Microsoft Dynamics CRM with your marketing or customer support data.
UNIX Engineer
Solaris Consult
If your office network mixes Solaris technology with MS Windows, Progent can show you how to incorporate your computers into a unified environment that allows all your operating systems to coexist for easy administration, transparent information exchange, high reliability, enhanced performance, and strong security. Progent's Sun Solaris and Windows integration assistance offerings include IT architecture configuration and support, support for Windows services for UNIX, online network monitoring and management, remote network support and repair, in-person technical support, and Helpdesk support.
Small Business Server Premium Add-on On-site Support
Support Services Small Business Server Premium Add-on
Microsoft Small Business Server (SBS) is an affordable suite of server products that offers the basis for a feature-rich but manageable IT network. The IT sophistication of the Microsoft .NET products bundled with Small Business Server 2011 requires a computer support expert with real-world experience designing and integrating seamless, comprehensive business network environments. Progent's Microsoft SBS Server consultants have an average of more than a decade of experience integrating business systems powered by Microsoft platforms. This expertise ensures you results in installing, managing, and repairing network solutions that incorporate the SBS Server package of servers and applications.
Top Rated Compliance Auditor Check Point Software
Security Services Check Point 5000 Firewalls
Progent's Check Point Software experts can help you select and deploy Check Point Software Firewall/VPN utilities and appliances powered by Check Point Software's security platform to offer an affordable and efficient security solution for your information network. Progent can also show you how to integrate other Check Point technologies such as ZoneAlarm and Check Point Power-1 appliances with security solutions from other suppliers and provide a single stop for continuing network support, maintenance, training, and design expertise.
After Hours Exchange 2019 DAG Consultants
Exchange 2019 and Outlook Technology Consulting
Progent can assist your organization in any facet of your upgrade to Microsoft Exchange 2019 such as deploying Windows Server 2019 Core for hosting Exchange; designing HA infrastructure for an on-premises, Microsoft cloud connected or hybrid deployment; migrating mailboxes; designing and configuring Windows Hyper-V; setting up hardware load balancing (HLB); configuring Database Availability Groups (DAGs) with MCDB caching; integrating with Skype for Business 2019 for cloud voicemail; integration with SharePoint Server or SharePoint Online; preparing firewalls; integration with Microsoft Office 365; and setting up Outlook clients.
Capacity Planning Test Lab Engineer
network evaluation Lab Consult
The Progent Test and Training Lab at the QTS Colocation Center can be used for piloting mission-critical applications, creating cost-effective migration methodologies, evaluating and tuning performance, planning or verifying business continuity strategies, resolving compatibility issues, and establishing training systems for new technologies. For Progent customers without adequate in-house resources to configure effective test environments, the lab cuts capital outlay and engineering risk while keeping vital network initiatives on schedule.
Anti-Virus Consulting
Consultant Antispam
E-Mail Guard is Progent's affordable anti-spam and virus defense service that offers small businesses world-class defense against spam, viruses, directory harvesting, and other types of e-mail-based assaults on IT networks. E-Mail Guard is built on Postini's Perimeter Manager, a comprehensive suite of web-based spam filtering and virus protection services that defuse email attacks before they are able to penetrate the company firewall. Perimeter Manager also lets administrators track and manage their email systems, irrespective of server vendor, hardware technology, or geographic location.
Microsoft Experts Business Portal for Dynamics GP Professional
Dynamics GP BizTalk Adapter Specialists
Progent's background delivering Microsoft .NET support and Microsoft SQL Server consulting, and Progent's application development experience with VBasic, XML, and other developer tools enable Progent to create custom line-of-business programs and eCommerce environments that operate transparently with Microsoft Dynamics GP Software. Progent's Microsoft Dynamics GP/Great Plains reporting services can help you design reports that let you track your business more effectively, transforming raw data into useful insights into your business.
Windows Applications on Apple Mac Remote Consulting
VirtualPC for macOS Online Help
For businesses that have a combination of Mac and Windows computers, there are two popular alternatives for running Microsoft Windows-dependent applications on macOS or OS X: remote access to an actual Windows computer or local emulation of a Windows environment on a macOS or Mac OS X desktop. Microsoft's Remote Desktop Connection Client for Mac enables you to connect an Apple Mac to a remote Microsoft Windows-powered PC to use Windows applications and access network resources. Virtual PC for Mac simulates Windows on an Apple Mac system so that you are able to use Microsoft Windows applications locally. Progent's macOS and Mac OS X technology consultants can assist your business to maintain these solutions for using Windows applications on your Apple Macs and can also assist your business to assess and install other products for Windows platform emulation.
VMware vCloud Suite Technology Professional
VMware NSX Design Engineers
VMware's NSX network virtualization platform enables you to build complete logical networks in software. NSX permits virtual networks to be deployed instantly and administered with a high degree of automation independent of the physical components used by the underlying network infrastructure. VMware Site Recovery Manager (SRM) supports programmatic disaster recovery, application mobility, and non-intrusive site relocation, failback and site re-protect. SRM also permits non-disruptive testing for disaster recovery, updates and patches and can produce reports to confirm complete service recovery, validate SLAs and prove compliance. When integrated with VMware's NSX virtual network technology, VMware SRM can quickly recover the complete virtualized network topology at the secondary site. Progent offers the support of a VCDX certified VMware NSX consultant and VMware Site Recovery Manager integration specialist to help you to plan, configure, test and administer a disaster recovery system based on VMware SRM and VMware NSX.
Problem Escalation Through Teamwork Small Business IT Support
Support Company Problem Escalation Through Teamwork
Progent’s staff of Microsoft and Cisco Certified consultants average more than ten years of hands-on industry experience, at the front lines of network support, executing a broad variety of technical projects for an extensive array of businesses. Each Progent consultant shares a proven set of personal best practices which are incorporated into company-wide best practices training that Progent instills in its consulting personnel. This means that you get not only expert IT help, but also a consultant with field-tested approaches for using technical knowledge to solve real-world network problems quickly.
ProSight Virtual Hosting Professional
Urgent Technology Professional ProSight VM Hosting
Progent's ProSight Virtual hosting services provide small and midsize companies a range of advantages including lower capital costs, reductions in operational expense, better management focus, enterprise-class protection, greater fault tolerance, and regulatory compliance.
South Carolina Network Security Consulting
Nation Wide Support Technician
If your organization does not need urgent online support but expects to require assistance with your network soon, you can save time and money and ensure that the right expertise will be available when you require it by contacting a Progent sales specialist and signing up as a client. For details, phone 800-993-9400 or send email to information@progent.com.
Colocation Facility Professional
Colocation Facility Integration Support
Colocation data centers allow businesses to share world-class facilities for housing network hardware that runs vital applications. Progent's Microsoft and Cisco certified IT experts can assist your business with all aspects of your colocation program including choosing and migrating to a colocation site, designing system topology, specifying required equipment, on-site and remote troubleshooting, setting up offsite system management, and education your support personnel.
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24/7/365 NetApp MetroCluster Disaster Recovery Consultant Services
MetroCluster Switch Integration Engineer
NetApp MetroCluster is a disaster recovery software suite that uses array-based storage clustering along with continual replication to deliver fast, zero RPO disaster recovery (DR) between sites that are up to 185 miles away from one another. Progent's roster of veteran network consultants can help you to plan, configure, manage, upgrade, test and repair a disaster recovery system based on NetApp MetroCluster. Progent can assist you to select a topology for your MetroCluster deployment that meets your functional requirements and budget. Progent can make sure you follow leading practices for configuring your MetroCluster solution by providing help with tasks such as assigning disk pools and shelf IDs, determining aggregate layout, setting up volumes, setting up NetApp Snapshot, installing switches, designing a tiebreaker mechanism, designing a TCP/IP configuration replication network between your storage clusters, and testing your MetroCluster disaster recovery system to verify adherence with information assurance standards and government requirements.
Network Security Technology Professional
Wireless Security Professionals
Progent offers consulting for security auditing software including Microsoft Baseline Security Analyzer for running a set of automatic system auditing scans to identify potential security gaps. Progent has broad knowledge of network auditing tools and can show you how to make sense of testing reports and react effectively. Progent can show you how to build protection into your business processes, install auditing tools, plan and implement a protected network architecture, and recommend procedures to maximize the safety of your network. Progent's security engineers are ready to assist you to configure a firewall, design safe remote access to email and data, and integrate VPN. Progent's certified security consultants can also test the security of web software and can provide extensive information security assessments of company-wide security to validate your company's compliance with key industry security standards such as HIPAA, PCI, and ISO.
MCSE Expert Certified SQL Server Application Consulting
Microsoft Certified Partner SQL Server Applications Consultants
Microsoft SQL Server 2000 is a rich, Web-enabled database and data analysis solution that enables the rapid creation of cutting-edge high-end programs that can give your company a significant competitive advantage. SQL Server features core support for XML and the ability to query across the Internet and outside the firewall. The expertise of Progent's Microsoft-certified SQL Server 2000 engineers, with an average of more than over 10 years of background supporting Microsoft technology, ensures you success in designing, deploying and supporting Microsoft SQL Server applications that are seamlessly connected with other applications powered Microsoft's .NET platform.
Service Reporting Network Consultant
Service Reports Help and Support
Progent uses an enterprise-class support reporting system that stores and organizes complete documentation for all billed support activities. Unlike many independent consultants or small service organizations who provide scant documentation or specifics of services performed, each service delivered by Progent is accompanied by comprehensive documentation. Every Progent consultant has use of the service documentation sent by each consultant to each customer. The practice of documenting and organizing service activity allows more efficient service and avoids a variety of common problems such as when a service client is virtually held hostage to a consultant who refuses to let go of vital service information.
Microsoft Certified Programming Firms MS SQL Server
Development Group MS SQL Server
SQL Server 2005 delivers powerful, standardized tools to computer professionals as well as to network users, reducing the complexity of designing, integrating, managing, and accessing enterprise information and analytical programs on platforms ranging from mobile devices to corporate data systems. The complexity and integration requirements of Microsoft SQL Server 2005 require an IT consulting firm with hands-on experience and wide knowledge in planning and deploying information-based, comprehensive business technology applications. The experience of Progent's Microsoft-certified technical team, with an average of over 10 years of professional work supporting Microsoft integration, assures you success in designing, deploying and supporting Microsoft SQL Server 2005 applications that are seamlessly integrated with the Microsoft .NET platform.
Azure and Dynamics GP Contract Programmer
Top Technology Professional Azure Stack integration
Progent's consultants can help you with any stage of Microsoft Azure integration such as needs analysis, prerequisites evaluation, solution architecture, pilot testing, implementation, centralized administration, performance optimization, software license controls, disaster recovery preparedness, security planning, and regulatory compliance assessment. Progent can help you to configure and debug firewall appliances and VPN tunnels so your clients can securely connect to Azure resources, and Progent's Microsoft-certified consulting experts can assist you set up critical Microsoft technologies to work in the cloud including Microsoft Windows Server, Exchange, SQL and SharePoint. Progent can also assist your organization to set up a hybrid cloud environment that seamlessly integrates on-premises datacenters with Azure services.
High Availability Interoffice Connectivity Consulting
Urgent IT Consultants Automatic Fail-over
Progent’s non-stop interoffice connectivity and fault tolerant system infrastructure consultants can help small businesses create non-stop Interoffice connectivity via fully redundant system architectures featuring transparent failover. Progent’s Cisco Certified Internetwork Experts can design and implement ultra-reliable Inter-office networks based on non-stop EIGRP network routers or fault tolerant OSPF configurations of Cisco routers. Progent can show you how multi-path connectivity and transparent fail-over can provide affordable 24x7 interoffice networking.
PC Desktop Small Business IT Outsourcing Firms
Microsoft Mac and Linux Desktop Small Business Computer Consultant
Progent offers a broad range of cost-effective consulting and support services to help you to deploy, integrate, troubleshoot, and manage workstations and notebooks powered by Microsoft Windows, macOS and OS X, or popular editions of Linux. Progent can offer onsite or remote technical support for individual computers or laptops or work with your business to plan and implement a company-wide rollout of new or updated OS platforms and applications. Progent can also supply engineers and technical workers to help your company to prepare for and complete an office relocation or consolidation organized to cause minimal interruption to your business.
Dynamics GP Management Reporter Professional
Dynamics GP FRx Engineer
Dynamics GP/Great Plains accounting offers analytics and reporting capabilities that let you track all operations, sales and expenses, and sales patterns with built-in drill-down, query, and reporting functions. Progent's Dynamics GP reporting support services can help you create reports that let you analyze your business more thoroughly, converting uncooked data into useful management information. Progent is able to improve your reporting and analytics by offering Crystal Reports consulting, FRx help, and Microsoft Excel assistance. In addition to delivering reporting help, Progent can supply Microsoft .NET support, Microsoft SQL Server expertise, and programming design with VBasic, XML and other tools in order to offer specialized business application development and eCommerce solutions that integrate transparently with Dynamics GP/Great Plains.
Microsoft Certified Expert Specialists SharePoint Designer 2013
SharePoint 2013 Newsfeeds Network Engineer
Progent has been providing SharePoint consulting services since the first product was published more than a decade ago, and Progent has the scope of technical know-how to help organizations of all sizes to design and implement a SharePoint Server 2013 deployment and create SharePoint 2013 apps that add substantial business benefit to your information network. Progent's Microsoft-certified consultants can help you to assess the business advantages of migrating to SharePoint 2013 or SharePoint Online from earlier versions of SharePoint or from another collaboration environment; decide if an in-house, online or hybrid deployment is most sensible for your busi9ness; and select the right version of SharePoint 2013 for your purposes. Progent can provide full project management services or can assist in individual tasks related to your SharePoint 2013 migration.
Microsoft Experts SharePoint 2016 and OneDrive for Business Network Engineer
Award Winning SharePoint 2016 Migration Help and Support
Progent's Microsoft-certified SharePoint consultants can provide affordable remote and on-premises expertise, application development, and debugging services for organizations of all sizes who want to upgrade to SharePoint Server 2016 or SharePoint Online from earlier versions of SharePoint.
Polycom Telepresence Consult
Top Cisco VTC Consultant
Progent offers the services of an accredited consultant with expertise deploying products from the leading telepresence providers including Cisco/Tandberg, Polycom, and LifeSize and can assist you to plan, install, upgrade, or troubleshoot a telepresence solution that protects your current investment and maximizes the strategic value of your information system. Progent also offers the services of network infrastructure consultants who can help companies of all sizes to build and maintain a network that provides the speed, reliability, security, and scalability required to accommodate your video conferencing/telepresence environment.
Small Office Networking Firm
Small Office Network Integration
Progent's Microsoft and Cisco certified computer engineers offer advanced support for a wide range of products and technologies and can deliver that assistance by phone anywhere in the U.S. or in person in select cities across the United States and anywhere in . Progent offers remote help for information systems powered by Microsoft Windows, UNIX, Linux, Sun Solaris, or Apple ac, or for systems that incorporate a mix of Microsoft and UNIX-based technology. Progent also can provide access to the expertise of Cisco CCIE network engineers for complex connectivity issues, as well as the the assistance of CISSP and CISM-accredited security consultants to assist with high-level security design and problem solving. Progent has delivered remote network support to businesses in every state in the U.S.
24-Hour 64-bit Computing Professional
Microsoft 64-bit Upgrade Consultant
Progent’s Microsoft-certified consultants can help your organization to enhance your servers and/or workstations from 32 bits to 64 bits. Progent can assist you to calculate the costs and benefits of moving to 64-bit processing, plan an affordable upgrade strategy that minimizes operational interruptions, and deliver economical, expert online help to aid your company to configure 64-bit software and application programs on your current hardware.
24-7 LifeSize 220 Series Telepresence Professional
Radvision XT5000 Technology Professional
Progent can provide the services of an accredited engineer with an extensive background deploying products from the leading video conferencing/telepresence providers such as Cisco/Tandberg, Polycom, LifeSize and Radvision and can help you to design, configure, expand, or maintain a telepresence solution that preserves your investment and maximizes the strategic value of your IT system. Progent also offers the expertise of network infrastructure engineers who can help companies of any size to build and troubleshoot a communications network that delivers the speed, reliability, protection, and scalability required to support your video conferencing/telepresence solution.
Top Quality F5 Networks 3-DNS Professional
24x7 Troubleshooting Cisco Content Engine
Progent offers high availability load balancing consulting covering system load balancing, load balanced applications, network infrastructure routing, and content dispatching products such as Cisco Content Engine. fault tolerant load balancing providers for which Progent offers consulting expertise include Microsoft Windows Server 2003 Network Load Balancing Manager, Citrix Metaframe and Presentation Server, Cisco CSS, Cisco Content Engine and LocalDirector 400 series, and F5 Networks 3-DNS.
At Home Workforce Data Protection Engineer
Urgent Remote Workers Data Protection Support and Help
Progent can assist small and medium-size organization to plan, implement, test and manage data protection solutions required for a remote workforce.
System Design Professional
Colo Configuration
For corporations with branches in California or any area served by Progent's consultants, Progent's Microsoft-Premier IT support experts and authorized Cisco network specialists offer a variety of IT support services including project planning, Sarbanes Oxley compliance, office moves, enterprise security, system architecture, local or phone-based emergency support, and troubleshooting for colocation hosting environments. A Progent network consultant can show you how to plan a multi-site network that makes smart use of colocation facilities and Internet data centers. Progent’s Microsoft Certified consultants can help major enterprises design, deploy and maintain massive rollouts of updated versions of Microsoft products including Enterprise Active Directory, Exchange Server, SharePoint, Microsoft SQL, and Enterprise Windows. Progent’s CCIE and CCNP experts can help you deploy Cisco products for connection solutions that combine simple, high-performance, integrated, and remote networking.
Consultants Tracking Service Costs
Support Outsourcing Service Database
Progent uses a sophisticated support reporting system that stores and formats detailed documentation for all billed services. Unlike some freelance consultants or local support firms who offer minimal documentation or details of services performed, every service provided by Progent is tracked by full documentation. Every Progent consultant has access to the service documentation sent by every staff member to each client. The practice of detailing and organizing service records results in more efficient support and eliminates a slew of common problems such as when a service client is effectively held hostage to a consultant who refuses to let go of vital service information.
Urgent SQL Server Replication Consultant
SQL Server 2008 Upgrade Consultant
SQL Server 2005 offers indispensable, familiar tools to computer professionals as well as to information workers, reducing the difficulty of designing, integrating, managing, and accessing enterprise data and database programs on platforms ranging from handheld devices to enterprise information systems. The sophistication and integration demands of Microsoft SQL Server 2005 require a network consultant with hands-on experience and broad knowledge in planning and building information-based, comprehensive business technology applications. The expertise of Progent's Microsoft-certified technical team, with an average of more than 10 years of professional work involving Microsoft technology, ensures you success in designing, configuring and supporting Microsoft SQL Server 2005 solutions that are seamlessly integrated with the Microsoft .NET environment.
Wireless LAN Specialist
Wi-Fi Online Technical Support
Progent can show you how to design, configure, manage, and troubleshoot an efficient Wireless LAN architecture, select appropriate components, and configure access points, wireless bridges, antennas, wireless controllers, and various wireless products. Progent can also show you how to create a thorough 802.11ac wireless network security plan that is well aligned with the security plan for your overall business network.
Redundant Internet Consultant
Zero-downtime Network Online Troubleshooting
Progent’s Disaster Recovery/Business Continuity consultants have in-depth backgrounds assisting small and mid-size organizations to minimize network downtime by providing cost-effective online consulting services for disaster recovery/business continuity (DR/BC) planning, high-availability network architecture, data backup and restore solutions, and non-disruptive system maintenance. Progent’s business continuity consultants can help you to develop and test an efficient business continuity strategy that aligns with your business goals and budget. Progent’s disaster recovery engineers can assist you to architect, implement, and maintain fault-tolerant technologies such as redundant Internet access, virtualization, clustering, network load balancing, transparent off-site backup, and multi-location hot backup centers.
Network Engineers Louisiana
Remote Support Computer Outsourcing Consultants
Progent’s Technical Response Center (TRC) provides low-cost national extended hours online help for information systems powered by Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Certified support engineers offer extended hours phone support and online secure computer access to troubleshoot and resolve technical problems rapidly and economically.
Emergency Google Cloud hybrid cloud integration Consult
Google GCP Cloud Storage integration Services
Progent can provide cost-effective online and onsite support to help companies of any size to migrate any part of their critical IT infrastructure to Google Cloud Platform services. This can save time and equipment costs and enable the use of Google's cutting edge machine learning tools. Progent can assist you with every aspect of Google Cloud Platform integration including needs analysis, preparedness assessment, system design, testing, deployment, administration, performance optimization, software license management, disaster recovery mechanisms, and security.
Largest Microsoft Lync Presence Consulting
Top Lync Server 2013 Web Apps Server Specialist
Progent's Microsoft consultants can assist your company to assess the value of Lync Server for your business and can assist you to plan and carry out a rollout of Microsoft Lync Server 2010 that consolidates the administration of Instant Messaging and Presence and increases the output of your office employees, at-home workers, and smartphone users. Progent can also help you to carry out an efficient migration to Lync Server 2010 from Office Communications Server or from Live Communications Server, integrate Microsoft Lync Server with Exchange Server, Microsoft SharePoint, and Microsoft SQL Server, show you how to run Microsoft Lync Server 2010 to enhance the collaborative functions of Microsoft Office programs, and provide webinar training and ongoing support for Lync Server and other Microsoft products.
Solaris Technology Consulting Services
Computer Engineer Sun Solaris
If your business network combines Sun Solaris platforms with Microsoft Windows, Progent can help you to incorporate your computers into a unified network that permits all your OS platforms to run side by side for simple management, transparent information exchange, high availability, enhanced performance, and strong protection. Progent's Sun Solaris and Windows integration assistance offerings feature network architecture configuration and support, support for Windows services for UNIX, remote server monitoring and administration, online network help and troubleshooting, on-site technical support, and Help Desk support.
Microsoft Windows Server 2008 R2 Consultant Services
Technology Professional Windows Server 2008 BranchCache
Microsoft Windows Server 2008 represents an important advance in making information networks more protected and available, easier to virtualize and manage, faster, and able to provide an improved environment for web publishing. Progent can assist your business benefit fully from the enhancements built into Microsoft Windows Server 2008 by providing certified consulting, technical support, training, staffing, monitoring, and security engineering services.
24x7x365 Tech Support For Small Business Desktop
Microsoft Mac and Linux Desktop Support Team
Progent can deliver a broad range of cost-effective services to assist your business to deploy, configure, repair, and administer workstations and laptops based on Windows, macOS and OS X, or various editions of Linux. Progent can provide on-premises or remote technical support for single machines or notebooks or help you to plan and implement a company-wide rollout of new or updated OS software and business applications. Progent can also provide consultants and technical workers to assist your company to plan for and implement a company move or merger organized to produce minimal disruption of your productivity.
Les Kent has a 35-year history of successful technology integration, corporate management, marketing, and operations. He has shown a talent for creating sophisticated information technology solutions while working as a network architect, software developer, project manager, implementation expert, and troubleshooter for small companies, new ventures, and major enterprises.
Windows 2012 R2 Cluster Shared Volumes Support and Setup
Technology Consulting Services Windows 2012 Clustering
Progent's Microsoft-certified failover clustering experts can help businesses to evaluate the benefits of deploying Microsoft Windows Server 2012 failover clustering technology to create an advanced fault-tolerant/disaster recovery strategy, help you to plan and deploy a Windows Server 2012 environment, provide online and on-premises consulting expertise and technical support for failover clusters composed of physical servers or virtual machines, and help you to automate the management of clustered servers.
Windows Server 2008 DirectAccess Consulting Services
Largest Windows Server 2008 R2 Consulting Services
Microsoft Windows Server 2008 represents an important advance in making IT systems more protected and fault tolerant, easier to virtualize and manage, faster, and able to provide a better environment for web publishing. Progent can help your business benefit fully from the enhancements incorporated into Windows Server 2008 by providing certified consulting, troubleshooting, education, temporary staffing, network monitoring, and security expertise.
Consulting Services Solaris
Sun Solaris On-site Technical Support
Progent's Solaris family consulting experts provide small companies and developers assistance with administering and supporting Sun Solaris environments that operate with Microsoft-powered technology. Progent can give your organization access to Sun Solaris consultants, support professionals certified by Microsoft and Cisco, and security specialists with CISM and CISA certification. This wide range of experience provides you with an easy single consulting firm to help you build and manage a protected and robust mixed-platform connectivity and communications solution that allows Sun Solaris and Microsoft interoperability by integrating Microsoft Windows with major versions of UNIX including Apple Mac OS X, Solaris, IBM AIX, Hewlett Packard HP-UX, BSD, SCO UNIX, and Silicon Graphics IRIX or major Linux variations including RedHat Linux, SUSE Linux, CentOS, Ubuntu, PCLOS, fedora Linux, Gentoo, Mandriva Linux, Debian-GNU, and Slackware Linux.
Network Performance Optimization On-site Technical Support
IP Address Management Consultant Services
Progent’s ProSight WAN Watch is a network infrastructure management service that makes it simple and inexpensive for smaller organizations to map, monitor, reconfigure and debug their connectivity hardware like switches, firewalls, and access points as well as servers, client computers and other devices. Incorporating cutting-edge Remote Monitoring and Management (RMM) technology, ProSight WAN Watch makes sure that network diagrams are always current, copies and manages the configuration information of almost all devices connected to your network, tracks performance, and sends notices when potential issues are detected. By automating time-consuming management processes, WAN Watch can cut hours off common chores such as making network diagrams, reconfiguring your network, locating appliances that require critical updates, or resolving performance problems.
Wave 2 wireless controller Specialist
5500 Wireless Controller Professionals
Progent's Wi-Fi consultants can assist you to configure Cisco Wi-Fi controller appliances to manage Wi-Fi LANs of any size. Progent can assist you to maintain and troubleshoot your current Cisco-based Wi-Fi solution or carry out a smooth upgrade to Cisco's latest Wi-Fi controller technology.
Citrix desktop virtualization Consulting Services
virtual desktop delivery Consulting Services
Citrix offers a powerful family of products that provide enterprise-level manageability, scalability, and responsiveness for virtualizing servers and for server-based distribution of virtual Windows desktops and applications. For managing virtualized desktops and applications, Citrix has developed Citrix XenDesktop and XenApp. For creating and managing virtual servers, Citrix has developed Citrix XenServer and Essentials. Progent's Citrix-certified consultants can help your company to evaluate the strategic advantages of Citrix technology and can help you design, test, deploy, troubleshoot, and support Citrix virtualization platforms.
Progent Management Integration Company
Progent's Management Team Network Support
Progent's management team consists of seasoned professionals with decades of background providing network consulting, technical support, and strategic information system planning to businesses ranging from startups to Fortune 500 companies. Great service calls for great people, and Progent is proud to have assembled a management staff able to provide businesses with the top service value in the industry.
Specialist Private Cloud Solutions
Specialists Private Cloud Virtual Datacenter Hosting
Progent's Private Cloud Hosting outsourcing offers comprehensive hosting of a small organization's servers in a solution that delivers the maximum level of dependability and scalability and is in addition simple to move to any data center. Progent's Private Cloud Hosting and Management options are based on mature virtualization platforms that enable small businesses with multi- platform environments to save dramatically on the costs of capital investments, system maintenance, and network administration while achieving enterprise-class reliability and an unmatched degree of vendor flexibility.
Consulting ProSight Phishing Defense
ProSight Ransomware Defense Consultant Services
ProSight Active Security Monitoring (ASM) is an endpoint protection solution that utilizes next generation behavior-based machine learning tools to guard endpoint devices and servers and VMs against modern malware attacks like ransomware and email phishing, which easily get by traditional signature-matching AV products. ProSight ASM protects on-premises and cloud-based resources and provides a unified platform to address the entire threat progression including filtering, infiltration detection, mitigation, cleanup, and forensics. Top capabilities include one-click rollback using Windows Volume Shadow Copy Service and real-time system-wide immunization against newly discovered threats.
Linux RedHat Remote Specialists
Emergency Small Business IT Outsourcing Firm Linux Online
Progent offers nationwide online technical support and consulting services for businesses who operate environments powered by variants of Linux or whose information systems feature a mix of Linux platforms/Linux and Microsoft technology. Remote IT help offers optimum leverage for your IT dollar by protecting client efficiency and limiting the hours charged for network analysis and repair. Advanced online support technology and skilled technicians and engineers allow Progent to handle most network problems without wasting time and money by going to your site. In the vast majority of cases your IT problems can be dealt with over the phone or through a combination of telephone support and online access. Progent can put you in touch with Cisco CCIE network experts and CISA certified security specialists to help with the toughest system problems.
network evaluation Lab Consulting Services
24x7 Business Continuity Testing Consulting
The Progent Test and Training Lab located at the QTS (formerly Herakles) Internet Data Center can be used for testing line-of-business applications, developing efficient system upgrade methodologies, evaluating and tuning performance, planning or validating disaster recovery strategies, mitigating compatibility problems, and establishing training environments for the latest products and technologies. For Progent customers who lack sufficient in-house resources to assemble effective test systems, Progent's Test and Training Lab reduces capital outlay and technical risk and helps keep vital IT projects on schedule.
Online Consulting MOM 2007
Configuration Comprehensive Event Management
Even if your company has a minimal computer support staff and a modest IT budget, your information network can still have the same high availability and responsiveness that once needed a substantial internal support organization. Progent's 24x7 Network Support Services for small businesses combine the experience of world-class Microsoft-certified and Cisco-premier IT professionals, the latest network management software for 24x7 monitoring and threshold alarms, and economical service programs such as a help desk call center to keep your mission-critical business applications and servers up and running.
Microsoft Small Business Server Consulting
Support Outsourcing Small Business Server Premium Add-on
Microsoft Small Business Server (SBS) is a low-cost collection of essential servers that offers the basis for a powerful but manageable information. The integration requirements of the Microsoft .NET components included with Microsoft Small Business Server calls for an IT consultant with real-world background and extensive knowledge in designing and implementing effective and comprehensive information technology solutions. Progent's Microsoft-certified experts have extensive backgrounds with the technologies built into SBS 2011 and Microsoft SBS 2008. This experience ensures you success in deploying, administering, and servicing IT solutions based on the Microsoft SBS line of servers and programs.
Windows, UNIX, Solaris Integration Support
Windows, UNIX, Solaris Network Consultant
If your office network mixes UNIX, Linux or Solaris platforms with Microsoft Windows, Progent can show you how to integrate your IT resources into a cohesive environment that permits all your operating systems to coexist for easy management, transparent information exchange, high availability, enhanced throughput, and tight security. Progent's UNIX/Linux/Solaris and MS Windows integration assistance services include IT infrastructure configuration and service, consulting for Microsoft Windows services for UNIX (SFU), online server monitoring and administration, online network support and repair, on-site technical support, and Helpdesk outsourcing.
24 Hour Office 365 and iOS Network Consultants
Hybrid Configuration Wizard Remote Consulting
Progent can assist your business to evaluate the wealth of subscription options available with Office 365 and configure your network with Office 365 so you realize maximum business value. Progent supports cross-platform environments that include Windows, macOS or OS X, and Linux operating systems. Progent can also assist you to build and manage hybrid solutions that seamlessly combine local and cloud-based resources.
Consolidation Problem Escalation Through Teamwork
Server Recovery Problem Escalation Through Teamwork
Progent’s staff of Microsoft and Cisco Certified consultants average more than ten years of real-world industry background, in the trenches of IT service, executing a broad range of IT tasks for an extensive mix of customers. Every Progent consultant shares a proven collection of individual best practices that are incorporated into company-wide leading practices standards that Progent instills in its consulting team. This ensures that you get not just world-class technical skills, but also a support engineer with proven approaches for applying technical knowledge to fix actual IT problems efficiently.
Exchange 2000 Upgrade Upgrade
After Hours Exchange Server 2000 Network Consultants
Progent is among the most qualified information technology consulting firms for creating e-mail solutions powered by Exchange 2000. Progent specializes in helping small companies derive the full benefits of Microsoft Exchange Server 2000 for typical scenarios including upgrading from Exchange 5.5, migration from an ISP-managed or POP3 e-mail system, and jobbing out your Exchange 2000 support.
SCVMM 2012 Live Migration Support and Help
SCVMM 2012 Templates Support and Integration
Progent can assist businesses of all sizes to follow best practices to set up System Center 2012 Virtual Machine Manager hosts and host groups, fabric, storage, and library resources; plan, deploy, and administer private clouds, virtual machines, and services in SCVMM 2012; and integrate SCVMM 2012 with System Center 2012 Operations Manager for enterprise-class monitoring. Progent can assist your company to move from an earlier edition of System Center Virtual Machine Manager or from a third-party management platform, and Progent can show you how you to optimize and repair your existing SCVMM 2012 environment so you realize maximum return on investment.
Microsoft Lync Server 2013 IM Computer Engineer
Lync Server 2013 certificate management Consultants
Lync Server 2010 provides IM, Real Presence, voice/video conferencing, desktop sharing, and both VoIP and public switched telephone network (PSTN) telephony. Microsoft Lync Server 2010 can extend the functionality of Exchange Server, SharePoint and Office or cloud-based Office 365 and streamlines management through integration with Active Directory. Lync can also cut expenses by eliminating Voice-over-IP hardware and subscription fees, PBX gear, or conventional video conferencing solutions. Progent's certified IM and Presence experts offer remote and on-premises support services to help your company to manage and repair your current Lync 2010 environment or assess the advantages of upgrading from Lync Server 2010 to Skype for Business, which is the renamed and revamped release of the product family. Progent can also assist you to plan and execute a smooth Skype for Business migration.
IT Consultant Windows Server 2019 Hybrid Configuration
Windows Server 2019 integration Configuration
Progent's certified Windows Server 2019 consultants can help your organization to plan and carry out a cost-effective migration to Windows Server 2019 using your current deployment architecture or a cloud-based or hybrid model. Microsoft Windows Server 2019 delivers significant enhancements in scale, performance, manageability, virtualization, security and compliance, hybrid local/cloud integration, resilience, and Linux support.
Microsoft Enterprise hybrid cloud integration Consultant
Enterprise hybrid cloud integration Engineers
Progent can provide advanced online support services to help organizations integrate their information networks with leading public clouds including Azure and Amazon Web Services (AWS). Progent can help you to design and manage hybrid environments that can include Windows and Linux systems and applications in either cloud-only systems or in hybrid topologies that combine on-premises resources as well as public cloud services. To assist you to incorporate public clouds with physical datacenters, Progent offers a range of public cloud integration support services such as Azure hybrid cloud planning and deployment services, Amazon Web Services (AWS) cloud integration support, and Amazon Web Marketing Service programming and debugging. Progent has more than 15 years of background delivering advanced consulting support online, and Progent can help you complete your cloud integration initiatives quickly and within your budget.
Citrix VM desktops Online Support Services
Citrix FlexCast Support Outsourcing
Citrix offers a powerful line of platforms that provide enterprise-level manageability, expandability, and responsiveness for virtualizing servers and for centralized delivery of Windows desktops and Windows applications. For delivering virtualized desktops and applications, Citrix has developed Citrix XenDesktop and XenApp. For making and administering virtual servers, Citrix has developed Citrix XenServer and Essentials for Hyper-V. Progent's Citrix-certified consultants can assist your company to evaluate the strategic advantages of Citrix technology and can help you plan, validate, deploy, troubleshoot, and support Citrix solutions.
Juniper Junos Network and Security Manager Security Evaluation
Immediate Security Contractor Juniper Junos
Progent's Juniper-authorized network engineer can help you to plan and implement Juniper Firewall and VPN platforms, enhance and support your infrastructure, and migrate efficiently from discontinued products to the latest releases. Progent's Junos OS consultants can provide support for Juniper's flagship network control software to help your business to simplify the management and strengthen the security of your Juniper VPN devices and firewalls. Progent also has broad background supporting Juniper's NetScreen OS and ScreenOS operating system productss and can assist organizations manage environments that include a mix of Juniper's software platforms.
BlackBerry Enterprise Server Professionals
BlackBerry Synchronization Professional
Progent offers the expertise of RIM BlackBerry-certified engineers who can help small businesses to design, administer, and repair BlackBerry technology affordably and effectively, eliminating the requirement for an in-house BlackBerry specialist and minimizing the cost and hassle of maintaining a mobile workgroup. Progent's BlackBerry specialists offer extensive experience cooperating with Progent's Microsoft-premier consultants, Cisco CCIE-certified engineers, and CISSP and CISM-certified security engineers. This wide range of expertise, in conjunction with Progent's proven remote service delivery model, offers small companies a cost-effective option for integrating BlackBerry technology productively into their IT network.
Juniper SSG Series Firewall Cybersecurity Firm
Audit Juniper SSG320M Router
Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.
Professionals NetApp MetroCluster Switchover
NetApp MetroCluster Disk Pools Engineer
NetApp MetroCluster is a disaster recovery platform that combines failover storage clustering with replication to deliver rapid, zero data loss disaster recovery between sites located up to 185 miles (300km) away from one another. Progent's roster of seasoned network consultants can help your business to plan, configure, manage, upgrade, test and troubleshoot a disaster recovery system based on NetApp MetroCluster. Progent can assist you to choose a topology for your MetroCluster deployment that aligns with your technical requirements and IT budget. Progent can make sure you adhere to leading practices for installing your MetroCluster environment by providing guidance with tasks such as assigning disk pools, determining aggregate and plexes layout, setting up NetApp FlexVol volumes, setting up Data ONTAP configuration replication service, provisioning Cisco and Brocade switches, designing a tiebreaker mechanism, setting up a configuration replication network between your storage clusters, and verifying your MetroCluster disaster recovery system to verify adherence with industry standards and government mandates.
BlackBerry BES Server Remote Consulting
Consultancy BlackBerry BPS
Progent offers the expertise of RIM BlackBerry-premier professionals who can assist small organizations to plan, administer, and repair BlackBerry technology affordably and successfully, doing away with the need for an in-house BlackBerry specialist and reducing the expense and hassle of maintaining a mobile workforce. Progent's BlackBerry specialists offer extensive experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified engineers, and CISSP and CISM-certified security engineers. This wide range of expertise, in conjunction with Progent's efficient remote support model, provides small businesses a cost-effective solution for integrating BlackBerry technology seamlessly into their IT network.
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