Greater Detroit Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Greater Detroit Metro Area.
Progent locations in the Greater Detroit Metro Area
Consulting and Technical Support for BlackBerry Solutions
BlackBerry wireless smartphones were at one time among the most successful products for achieving location-independent connectivity to messaging, scheduling, web-based programs, and other vital business information. Progent can provide Detroit, Michigan businesses the services of BlackBerry-qualified professionals who can assist businesses to maintain their BlackBerry deployments or migrate smoothly to a more popular smartphone platform.
As the sophistication of small business networks has increased, and as the demand for enterprise-class security, reliability, and disaster recovery has grown to be the standard for companies of all sizes, effective deployment and maintenance of RIM BlackBerry solutions has become increasingly challenging. To deal with areas like security, business continuity, and synchronization of BlackBerry PDAs with a variety of messaging systems and shared databases, small businesses frequently resort to outside consulting professionals who offer expertise in BlackBerry integration and maintenance.
Progent offers the services of BlackBerry-qualified consultants who can help small organizations to plan, manage, and troubleshoot BlackBerry solutions economically and efficiently, dispensing with the need for an in-house BlackBerry solutions expert and lowering the cost and stress of supporting wireless workers. Progent's BlackBerry specialists have in-depth backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISSP and CISM-certified network security specialists. This breadth of knowledge, combined with Progent's efficient online support model, gives small companies an affordable solution for incorporating BlackBerry products seamlessly into their IT system.
Progent's consultants can assist you with SQL Server 2016 integration support, Microsoft SQL 2014 configuration and Microsoft Exchange Server setup so that your database and messaging systems operate optimally with BlackBerry BES Server. Progent can also show you how to migrate from older editions of BlackBerry and Microsoft technology, set up streamlined administration utilities so you can track and support BlackBerry smartphones across your company, recommend security policies that make sense for your company, customize mobile software, and make sure that your IT network architecture is properly designed to handle your BlackBerry users. In addition, Progent's business continuity consultants can help make sure that your BlackBerry data is included in your regular backup procedures so that it can be restored rapidly and safely.
BlackBerry Enterprise Server Technical Services
The BlackBerry Enterprise Server (BES) offers companies a single and safe source for incorporating BlackBerry smartphones into their email, collaboration, and software application environment. BlackBerry Enterprise Server enables wireless BlackBerry users to access Exchange, Lotus, or Novell GroupWise messaging and to synchronize BlackBerry handsets with workstations to ensure data consistency for applications like calendars, contact lists, tasks, notes, and custom business software. Due to BlackBerry BES Server integration with Microsoft Exchange, mobile workers carrying BlackBerry smartphones have push-based connectivity with Exchange email as well as to instant messaging-capable software via Microsoft Communications Server and Microsoft Lync Server 2010 support.
Progent's BlackBerry-certified engineers can help you plan, deploy, and maintain BlackBerry BES Server so you can optimize the efficiency of BlackBerry clients, streamline the administration of a BlackBerry solution, and lower the cost of supporting a mobile workforce.
Professional BlackBerry Technical Support Services Offered Online from Progent
Progent's authorized RIM BlackBerry engineers are available online to provide prompt technical help to businesses in the Detroit area or throughout the state of Michigan. Progent's experienced online consulting experts have helped IT organizations resolve network problems and cut IT service expenses in each state in the country and established a large base of loyal customers. (See Progent's customer testimonials.)
Progent offers remote assistance for a broad selection of issues related to RIM BlackBerry software and devices including wireless synchronization, configuration with Exchange, managing BlackBerry Enterprise Server (BES), and strengthening mobile security. Important RIM BlackBerry credentials earned by Progent's consulting experts include:
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers high-level knowledge for installing, managing, tracking, and maintaining one or several BlackBerry Enterprise Servers in an email system powered by Microsoft Exchange. Progent's BlackBerry-certified consultant offers support skills in key technologies associated with BlackBerry management such as the BlackBerry Enterprise Solution, Windows permissions, database architecture, Outlook, firewalls, proxy servers, MAPI, and network policies. Progent can show you how to install and remove BlackBerry device clients on Microsoft Exchange and Microsoft Active Directory, set up, track, and manage BlackBerry Enterprise Server, manage BlackBerry devices and user accounts, back up and support storage groups, configure permissions, install the MDS and Instant Messaging, install access control lists, control Microsoft Exchange Server data flow, generate, update, and assign wireless LAN and Virtual Private Network configurations, set up SNMP traps for alerts, and produce management reports based on SNMP results.
Progent's BlackBerry-certified consultant can support your BlackBerry technology in a number of settings such as Microsoft Windows 2000, 2003 or 2008 Servers, Windows XP, Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also help you to use tools such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Performance Calculator and BlackBerry MDS Runtime.
BlackBerry Certified Solution Designer
Progent offers the support of a BlackBerry Certified Solution Designer to help your company to plan, deploy, validate, troubleshoot, and document a wireless solution built upon the combination of the BlackBerry Enterprise Solution, Exchange Server, and Microsoft Active Directory. Progent's advanced engineering support services for BlackBerry technology include business and network needs analysis, solution architecture, roll-out strategy and execution, performance optimization, configuration of a high-availability architecture, data backup and disaster recovery consulting, and security engineering.
Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to define your technical objectives and to design a mobile wireless environment that meets your IT budget and aligns with your business plans. Progent can explain the implications of your operational processes on the design of a BlackBerry Enterprise Solution, assess your current network architecture's suitability to accommodate a BlackBerry Enterprise Server, help you to decide which management model and physical components meet your needs, and analyze your email and messaging environment configuration. Progent can also help you understand the performance implications that the BlackBerry BES Server, Microsoft SQL Server, and Exchange Server have on each other so you can arrive at informed decisions about alternatives for software editions, processors and storage, network topology, and application set up.
To optimize system protection, Progent's BlackBerry consultant can help your company to select and activate sensible security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISA and CISM-qualified security engineers to perform network-wide security assessment and compliance validation and recommend improvements to support your BlackBerry environment.
Call or Email Progent for Help from a RIM BlackBerry-Certified Consultant
In order to ask Progent about engineering assistance for BlackBerry mobile wireless solutions, phone 1-800-993-9400 or refer to Contact Progent.