Consulting and Technical Support for BlackBerry Environments
BlackBerry Consulting ServicesBlackBerry wireless smartphones were at one time one of the most successful solutions for achieving mobile connectivity to email, scheduling, web programs, and other vital business information. Progent offers Detroit, Michigan businesses support from BlackBerry-certified professionals who can assist businesses to maintain existing BlackBerry environments or migrate efficiently to a modern smartphone platform.

As the sophistication of small company IT technology has expanded, and as the demand for enterprise-class protection, dependability, and disaster recovery has grown to be the norm for businesses regardless of size, successful deployment and maintenance of BlackBerry solutions has become more difficult. To handle areas like data protection, disaster recovery, and synchronization of BlackBerry smartphones with a variety of email servers and shared databases, small organizations frequently turn to outside support professionals who offer expertise in RIM BlackBerry integration and troubleshooting.

Progent can provide the services of BlackBerry-certified consultants who can assist small organizations to design, administer, and repair BlackBerry-based environments economically and effectively, eliminating the necessity for an internal BlackBerry technology expert and reducing the cost and stress of supporting wireless workers. Progent's BlackBerry technology engineers have in-depth experience working with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISSP and GIAC-certified security professionals. This breadth of experience, combined with Progent's efficient remote support capabilities, provides small companies an affordable alternative for integrating BlackBerry technology productively into their information network.

Progent's consultants can assist you with SQL Server 2016 integration consulting, Microsoft SQL Server 2014 deployment and Microsoft Exchange setup so that your data and email systems work optimally with BlackBerry BES Server. Progent can also show you how to upgrade from previous releases of BlackBerry and Microsoft software, configure easy-to-use management utilities to help you monitor and control BlackBerry smartphones throughout your business, define security policies that are right for your company, customize wireless applications, and ensure that your IT network architecture is appropriately configured to handle your BlackBerry users. Also, Progent's disaster recovery consultants can help make sure that your BlackBerry data is incorporated in your scheduled backup processes in order that it can be restored rapidly and safely.

Michigan State Contact Information:
Progent offers consulting services and onsite technical support throughout the state of Michigan.

Onsite IT Consulting
Progent locations in Michigan State

City Address Phone Link
Detroit 535 Griswold St
Detroit, MI 48226
United States
(248) 233-9443 Detroit Network Support Services
Grand Rapids 38 Fulton Street
Grand Rapids, MI 49503
United States
(616) 330-1110 Grand Rapids Network Support Services
Southfield 19785 W 12 Mile Rd
Southfield, MI 48076
United States
(248) 233-9443 Southfield Network Support Services


BlackBerry Enterprise Server (BES) Integration Support
The BlackBerry Enterprise Server gives businesses a single and secure mechanism for incorporating BlackBerry wireless devices into their email, groupware, and application infrastructure. BlackBerry Enterprise Server enables mobile BlackBerry users to connect to Microsoft Exchange, Lotus Domino, or Novell GroupWise email and to synchronize BlackBerry devices with workstations to achieve data consistency for applications like calendars, contact lists, to-do lists, IM, and specialized business software. Due to BlackBerry Enterprise Server (BES) support for Exchange, mobile workers carrying BlackBerry smartphones have push-based connectivity with Exchange messages and to instant messaging-enabled applications via Microsoft Communications Server and Lync Server 2010 integration.

BlackBerry BES Server Help

Progent's BlackBerry-premier engineers can assist you to plan, install, and support BlackBerry Enterprise Server so you can improve the efficiency of BlackBerry users, simplify the management of a BlackBerry environment, and lower the expense of maintaining mobile workers.

How Progent Can Assist Your Business to Maintain and Support Your BlackBerry Environment
Progent can deliver an experienced engineer who has earned certifications from Research in Motion in all major facets of BlackBerry integration. Progent's BlackBerry support services span areas from resolving synchronization problems to architecting wireless workforce solutions built around BlackBerry BES Server. These RIM BlackBerry certifications and their associated skill sets include:

BlackBerry Certified Support Specialist
RIM BlackBerry Consulting FirmProgent's BlackBerry Certified Support Specialist can help you to perform basic technical operations such as setting up BlackBerry handsets and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, selecting account settings, setting up messaging filters, editing user accounts, update BlackBerry handsets, sending service books, and configuring BlackBerry Desktop Manager to work with your company messaging software. Progent's seasoned experts can also assist your business to resolve a broad range of problems concerning synchronization, device recognition, messaging consistency, web browsing, wireless connections, IM, desktop software configuration, and BlackBerry Desktop Redirector.

As a leader in providing countrywide online technical assistance for small company networks, Progent can provide quick and economical contact with a BlackBerry Certified Support Specialist. Progent's remote consulting skills keeps your wireless technical support costs at a minimum and, by solving issues promptly, maximizes the efficiency of your BlackBerry smartphone clients.

BlackBerry Certified Server Support Specialist
Blackberry ConsultantsProgent's BlackBerry Certified Server Support Specialist can provide the knowledge needed to configure and support the BlackBerry BES Server in a Microsoft Exchange environment. Progent's BlackBerry-certified specialist can assist you to use resources such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to run critical tasks such as resolving enterprise activation problems, registering and deleting BlackBerry smartphone users, setting activation passwords, implementing over-the-air software loading and setup, deploying and troubleshooting the BlackBerry Smart Card Reader, and setting up database backup and restore mechanisms.

Progent's BlackBerry-certified engineers can also help you to use management tools such as the BlackBerry Administration Service for role-based management, resolving file attachment and data flow problems, and using WiFi for enterprise activation. Also, Progent can help you understand the role of operational policies in the BlackBerry BES environment and assist your company to define and implement appropriate security options.

Progent's Microsoft-certified Exchange Server experts can cooperate with Progent's BlackBerry Certified Server Support Specialist to help you to optimize your current Microsoft Exchange architecture for operating in conjunction with BlackBerry BES Server or migrate your BlackBerry system to the latest edition of Exchange Server.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers advanced skills for deploying, administering, tracking, and troubleshooting one or several BlackBerry BES Servers in an email environment powered by Exchange Server. Progent's BlackBerry consultant has expertise in important areas associated with BlackBerry management such as the BlackBerry Enterprise Solution, Windows permissions, email architecture, Outlook, firewalls, proxy servers, TCP/IP, and IT policies. Progent can show you how to add and delete BlackBerry device users on Microsoft Exchange and Active Directory, configure, track, and manage BlackBerry Enterprise Server, administer BlackBerry smartphones and client accounts, back up and manage storage groups, configure permissions, install the Mobile Data System (MDS) and IM, install access control lists, control Exchange data flow, generate, edit, and assign WLAN and Virtual Private Network configurations, set up SNMP traps for alerts, and generate reports based on SNMP data.

Progent's BlackBerry consultant can help you with your BlackBerry solution in a variety of environments such as Microsoft Windows 2000, 2003 or 2008 platforms, Windows XP, Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also show you how to to use tools such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and SNMP.

Call or Email Progent for Assistance from a RIM BlackBerry-Certified Specialist
If you wish to ask Progent about technical expertise for BlackBerry wireless technology, call 1-800-993-9400 or see Contact Progent.



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