Consulting and Technical Support for BlackBerry Solutions
BlackBerry wireless PDAs were once among the most popular products for maintaining mobile connectivity to email, scheduling, web programs, and other vital business data. Progent can provide Detroit, Michigan businesses support from BlackBerry-premier consultants who can help companies to manage existing BlackBerry environments or transition smoothly to a more popular mobile solution.
As the sophistication of small business IT technology has increased, and as the need for enterprise-class protection, dependability, and disaster recovery has grown to be the standard for organizations of all sizes, successful deployment and maintenance of RIM BlackBerry technology has become more challenging. To handle areas such as data protection, business continuity, and synchronization of BlackBerry PDAs with a variety of messaging servers and company databases, small organizations often resort to outside support professionals who offer expertise in BlackBerry integration and troubleshooting.
Progent can provide the expertise of BlackBerry-premier engineers who can help small businesses to plan, manage, and repair BlackBerry-based solutions economically and effectively, eliminating the requirement for an internal BlackBerry technology expert and lowering the cost and stress of supporting mobile work groups. Progent's BlackBerry engineers have in-depth experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISA and GIAC-certified security specialists. This breadth of experience, coupled with Progent's proven remote support capabilities, gives small companies a budget-friendly alternative for incorporating BlackBerry products productively into their IT system.
Progent's experts can help your company with SQL Server 2016 integration and development support, Microsoft SQL 2014 configuration and Microsoft Exchange setup so that your database and messaging systems work efficiently with BlackBerry BES Server. Progent can also assist you to migrate from previous editions of BlackBerry and Microsoft software, set up streamlined administration utilities to help you monitor and support BlackBerry devices across your company, define security policies that make sense for your business, develop custom wireless software, and ensure that your IT network architecture is properly configured to handle your BlackBerry users. In addition, Progent's business continuity specialists can help make sure that your BlackBerry data is included in your scheduled backup procedures in order that it can be recovered rapidly and safely.
Detroit Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Detroit Metro Area.
Progent locations in the Detroit Metro Area
Consulting Expertise for BlackBerry BES Server
BlackBerry Enterprise Server (BES) streamlines administration and maintenance of RIM BlackBerry smartphones, providing a single platform for handling key tasks such as smartphone deployment, upgrades, and retirement and also offering a solid infrastructure for security and fault tolerance. BlackBerry Enterprise Server (BES) supports seamless communication between Microsoft Exchange Server, Novell GroupWise, or Domino email platforms and BlackBerry users and allows wireless synchronization.
BES Server includes a variety of data protection capabilities starting with automatic data encryption of information transmitted between a BlackBerry wireless handset and BES Server using Advanced Encryption Standard or Triple DES. BlackBerry BES Server also permits excellent versatility in adjusting degrees of security to match the special needs of your network. Progent's BlackBerry authorized consultants can help you to choose powerful security functions and activate them wirelessly. Samples of these wirelessly selectable security features are:
- Lock down a smartphone
- Erase information from a lost BlackBerry smartphone
- Lock out Bluetooth functionality
- Enable built-in protection against malicious attacks
BES Server also offers versatility in determining how to prevent BlackBerry users from loading or running unsafe or prohibited code. Progent can assist you to choose blocking techniques like:
- Specify precisely what applications are allowed on the device
- Block third-party programs from allocating persistent storage on the smartphone
- Select which resources third-party software can access on the BlackBerry smartphone
- Restrict the types of connections external software running on the BlackBerry smartphone can initialize
- Block all third-party programs from being loaded or executed on the BlackBerry device
How Progent Can Help You to Manage and Troubleshoot Your BlackBerry Solution
Progent can deliver an experienced engineer who has earned accreditations from RIM in all major facets of BlackBerry integration. Progent's BlackBerry consulting skills range from resolving synchronization problems to designing mobile workforce solutions built around BlackBerry Enterprise Server. These RIM BlackBerry certifications and their respective skill sets include:
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has advanced knowledge for installing, managing, tracking, and troubleshooting one or multiple BlackBerry BES Servers in an email environment based on Microsoft Exchange. Progent's BlackBerry consultant has expertise in important areas related to BlackBerry integration including the BlackBerry Enterprise Solution, Windows permissions, database structure, Outlook, firewalls, proxy servers, MAPI, and IT policies and scheduling. Progent can help you to install and delete BlackBerry device clients on Exchange Server and Microsoft Active Directory, set up, track, and manage BlackBerry Enterprise Server, administer BlackBerry smartphones and user accounts, back up and manage storage groups, apply permissions, install the MDS and Instant Messaging, implement push and pull access control lists, manage Exchange data flow, create, update, and assign WLAN and Virtual Private Network configurations, set up SNMP traps for alerts, and generate reports based on SNMP data.
Progent's BlackBerry engineer can help you with your BlackBerry solution in a variety of environments that can include Microsoft Windows 2000, 2003 or 2008 platforms, Microsoft Windows XP, Windows Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition show you how to to utilize utilities such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Performance Calculator and BlackBerry MDS Runtime.
BlackBerry Certified Solution Designer
Progent can provide the support of a BlackBerry Certified Solution Designer to assist you to plan, deploy, test, troubleshoot, and produce documentation for a mobile wireless solution based upon the integration of the BlackBerry Enterprise Solution, Exchange Server, and Microsoft Active Directory. Progent's high-level consulting support services for BlackBerry technology include business and technology requirements assessment, solution design, deployment strategy and execution, performance optimization, design of a fault-tolerant architecture, information backup and business recovery consulting, and system-wide security design.
Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to define your functional goals and to create a mobile wireless system that meets your information technology budget and aligns with your business plans. Progent can clarify the impact of your organizational policies on the configuration of a BlackBerry Enterprise Solution, assess your current connectivity architecture's suitability to accommodate a BlackBerry Enterprise Server, assist your organization to decide which administration model and physical components match your needs, and evaluate your email and messaging system topology. Progent can also explain the performance impact that the BlackBerry Enterprise Server, SQL SQL Server, and Exchange Server have on each other so you can arrive at informed decisions concerning alternatives for software versions, server hardware and mass storage, network topology, and application configuration.
To optimize network protection, Progent's BlackBerry expert can help your company to choose and configure sensible security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISSP and CISM-certified security specialists to perform company-wide security vulnerability and compliance validation and recommend enhancements to account for your BlackBerry environment.
Contact Progent to Get Help from a BlackBerry-Qualified Consultant
If you wish to get in touch with Progent about consulting expertise for BlackBerry mobile wireless technology, phone 1-800-993-9400 or refer to Contact Progent.