Consulting Support Services for BlackBerry Environments
RIM BlackBerry Consulting ServicesBlackBerry wireless PDAs were at one time among the most popular products for achieving mobile connectivity to email, calendars, web-based applications, and other critical business information. Progent can provide Detroit, Michigan companies support from BlackBerry-premier consultants who can help businesses to manage their BlackBerry deployments or transition efficiently to a modern mobile platform.

As the complexity of small company IT technology has increased, and as the demand for enterprise-class security, reliability, and recoverability has grown to be the standard for organizations regardless of size, successful deployment and support of BlackBerry technology has become more difficult. To address issues like security, business continuity, and synchronization of BlackBerry smartphones with a variety of email systems and corporate databases, small businesses often turn to external support professionals who specialize in BlackBerry integration and maintenance.

Progent offers the services of BlackBerry-certified engineers who can help small organizations to plan, administer, and repair BlackBerry-based solutions affordably and effectively, dispensing with the need for an in-house BlackBerry solutions specialist and reducing the cost and stress of maintaining mobile work groups. Progent's BlackBerry technology engineers have extensive backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISSP and GIAC-certified security specialists. This breadth of knowledge, combined with Progent's proven remote support capabilities, gives small businesses an affordable solution for integrating BlackBerry products seamlessly into their IT network.

Progent's engineers can help you with SQL Server 2016 integration consulting, Microsoft SQL 2014 deployment and Exchange Server 2016 setup so that your database and messaging infrastructure function optimally with BlackBerry BES Server. Progent can also help you to upgrade from previous editions of BlackBerry and Microsoft software, configure easy-to-use administration tools to help you track and control BlackBerry smartphones across your company, recommend security policies that are right for your company, develop custom mobile software, and ensure that your IT network architecture is properly designed to handle your BlackBerry clients. Also, Progent's business continuity specialists can help make sure that your BlackBerry information is included in your regular backup procedures in order that it can be recovered quickly and thoroughly.

Michigan State Contact Information:
Progent offers consulting services and onsite technical support throughout the state of Michigan.

Onsite IT Consulting
Progent locations in Michigan State

City Address Phone Link
Detroit 535 Griswold St
Detroit, MI 48226
United States
(248) 233-9443 Detroit Network Support Services
Grand Rapids 38 Fulton Street
Grand Rapids, MI 49503
United States
(616) 330-1110 Grand Rapids Network Support Services
Southfield 19785 W 12 Mile Rd
Southfield, MI 48076
United States
(248) 233-9443 Southfield Network Support Services


BlackBerry Enterprise Server Consulting Services
The BlackBerry BES Server gives businesses a centralized and safe source for integrating BlackBerry wireless devices into their messaging, groupware, and software application environment. BlackBerry Enterprise Server (BES) allows mobile BlackBerry users to connect to Exchange Server, Domino, or Novell GroupWise messaging and to synchronize BlackBerry handsets with workstations to achieve data consistency for applications like schedules, contact lists, tasks, IM, and custom business programs. Due to BlackBerry BES Server support for Microsoft Exchange, mobile workers carrying BlackBerry smartphones can have effortless access to Exchange messages as well as to instant messaging-enabled applications via Microsoft Communications Server and Microsoft Lync Server 2010 integration.

BlackBerry BES Server Consulting Services

Progent's BlackBerry-premier consultants can assist you to design, install, and maintain BlackBerry Enterprise Server so you can optimize the productivity of BlackBerry users, streamline the management of a BlackBerry environment, and reduce the cost of maintaining mobile workers.

Progent's Remote BlackBerry-premier Consulting Services is Quick and Economical
For companies in Detroit, Michigan who require fast and economical help from a certified BlackBerry support expert, Progent offers efficient remote help from a seasoned support staff who have delivered network solutions to organizations in every state in the country. (Refer to Progent's customer testimonials.)

Remote consulting services eliminates travel expense and allows consultants to solve problems rapidly, allowing you to reduce lost productivity. Progent's RIM BlackBerry consultants have earned accreditations in all BlackBerry solutions and can provide professional help in fields including resolving synchronization problems, setting up BlackBerry BES Server, and creating a protected, fault-tolerant system architecture for BlackBerry users. Certifications earned and skill sets offered by Progent's BlackBerry experts include:

BlackBerry Certified Support Specialist
RIM BlackBerry ConsultingA Progent BlackBerry Certified Support Specialist can help you to perform basic technical functions such as setting up BlackBerry handsets and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, selecting account configurations, launching e-mail filters and auto-signature, modifying user accounts, update BlackBerry smartphones, sending service books, and configuring BlackBerry Desktop Manager to work with your corporate messaging solution. Progent's certified service professionals can also assist you to resolve a wide range of issues associated with synchronization, device recognition, messaging reconciliation, web browsing, mobile connectivity, Instant Messaging, workstation application configuration, and BlackBerry Desktop Redirector.

As a leader in delivering countrywide online technical assistance for small company networks, Progent can provide fast and affordable access to a BlackBerry Certified Support Specialist. Progent's remote technical support expertise keeps your wireless technical support expenses at a minimum and, by solving problems promptly, improves the output of your BlackBerry clients.

BlackBerry Certified Server Support Specialist
Blackberry SupportProgent's BlackBerry Certified Server Support Specialist has the knowledge needed to install and troubleshoot the BlackBerry Enterprise Server in an Exchange environment. Progent's BlackBerry expert can show you how to use resources such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to run important procedures such as resolving enterprise activation problems, adding and removing BlackBerry device users, setting activation passwords, implementing over-the-air software loading and configuration, deploying and debugging the BlackBerry Smart Card Reader, and setting up backup and restore processes.

Progent's BlackBerry consultants can also show you how to use administration tools such as the BlackBerry Administration Service for role-based administration, resolving attachment and data flow issues, and utilizing WiFi for activation. In addition, Progent can explain the function of operational policies in the BlackBerry Enterprise environment and help your company to select and implement appropriate security configurations.

Progent's certified Microsoft Exchange Server consultants can team with Progent's BlackBerry Certified Server Support Specialist to help you to optimize your current Microsoft Exchange Server infrastructure for operating in conjunction with BlackBerry Enterprise Server or move your BlackBerry solution to the most recent edition of Exchange.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers high-level knowledge for installing, administering, tracking, and troubleshooting one or several BlackBerry Enterprise Servers in an email system powered by Exchange Server. Progent's BlackBerry-certified consultant offers support skills in important technologies related to BlackBerry integration including the BlackBerry Enterprise Solution, Windows permissions, email and database architecture, Microsoft Outlook, firewalls, proxy servers, DMZ, and network policies. Progent can show you how to add and delete BlackBerry device users on Exchange and Microsoft Active Directory, set up, track, and administer BlackBerry BES Server, administer BlackBerry handhelds and client accounts, archive and support storage groups, configure permissions, set up the MDS and Instant Messaging, implement push and pull access control lists, control Microsoft Exchange data flow, generate, edit, and apply WLAN and Virtual Private Network configuration sets, set up SNMP traps, and produce management reports to summarize SNMP data.

Progent's BlackBerry expert can support your BlackBerry solution in a number of settings that can include Microsoft Windows 2K, 2003 or 2008 Servers, Windows XP, Windows Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition show you how to to utilize tools like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and SNMP.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer Support ServicesProgent can provide the support of a BlackBerry Certified Solution Designer to help your company to design, deploy, test, repair, and produce documentation for a wireless environment based on the combination of the BlackBerry Enterprise Solution, Microsoft Exchange, and Microsoft Active Directory. Progent's world-class engineering services for BlackBerry include business and network needs analysis, system architecture, installation strategy and implementation, performance optimization, design of a fault-tolerant environment, data backup and business recovery consulting, and security design.

Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to understand your functional objectives and to create a wireless system that meets your information technology budget and aligns with your business plans. Progent can clarify the implications of your operational policies on the configuration of a BlackBerry Enterprise Solution, evaluate your current network infrastructure's ability to support a BlackBerry BES Server, assist you to determine which management approach and hardware products meet your requirements, and evaluate your messaging environment configuration. Progent can also help you understand the performance implications that the BlackBerry BES Server, Microsoft SQL Server, and Exchange Server have on one another so you can arrive at informed decisions concerning alternatives for software editions, server hardware and storage, network architecture, and application set up.

To optimize network security, Progent's BlackBerry expert can help your company to select and activate appropriate security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISA and GIAC-premier security engineers to perform network-wide security assessment and compliance testing and recommend improvements to support your BlackBerry solution.

Call or Email Progent for Support from a BlackBerry-Qualified Consultant
In order to contact Progent about technical support for BlackBerry mobile wireless solutions, phone 1-800-993-9400 or visit Contact Progent.



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