Consulting and Technical Support for BlackBerry Environments
BlackBerry Support ServicesBlackBerry mobile PDAs were at one time one of the most popular solutions for achieving location-independent access to messaging, calendars, web-based programs, and other vital business data. Progent can provide Detroit, Michigan companies the services of BlackBerry-premier professionals who can assist companies to manage existing BlackBerry environments or transition efficiently to a current smartphone solution.

As the sophistication of small business IT technology has expanded, and as the need for world-class protection, reliability, and recoverability has become the standard for companies of any size, effective integration and maintenance of BlackBerry solutions has grown more challenging. To handle areas such as security, disaster recovery, and synchronization of BlackBerry smartphones with diverse messaging systems and company databases, small organizations often resort to outside consulting professionals who offer expertise in RIM BlackBerry installation and troubleshooting.

Progent can provide the expertise of BlackBerry-premier consultants who can assist small businesses to design, administer, and repair BlackBerry solutions affordably and effectively, dispensing with the necessity for an internal BlackBerry technology specialist and lowering the cost and stress of maintaining wireless work groups. Progent's BlackBerry technology engineers have extensive experience working with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISSP and GIAC-certified network security specialists. This range of knowledge, coupled with Progent's proven online service delivery capabilities, gives small companies an economical solution for incorporating RIM BlackBerry products seamlessly into their IT system.

Progent's experts can help your company with SQL Server 2016 integration support, Microsoft SQL Server 2014 configuration and Microsoft Exchange setup so that your database and email infrastructure function optimally with BlackBerry BES Server. Progent can also help you to upgrade from older editions of BlackBerry and Microsoft software, configure streamlined management tools to enable you to monitor and control BlackBerry smartphones throughout your business, define security policies that make sense for your company, develop custom mobile applications, and make sure that your network architecture is appropriately configured to accommodate your BlackBerry clients. In addition, Progent's business continuity consultants can help make sure that your BlackBerry data is incorporated in your regular backup procedures in order that it can be recovered quickly and safely.

Michigan State Contact Information:
Progent offers consulting services and onsite technical support throughout the state of Michigan.

Onsite IT Consulting
Progent locations in Michigan State

City Address Phone Link
Detroit 535 Griswold St
Detroit, MI 48226
(248) 233-9443 Detroit Network Support Services
Grand Rapids 38 Fulton Street
Grand Rapids, MI 49503
(616) 330-1110 Grand Rapids Network Support Services
Southfield 19785 W 12 Mile Rd
Southfield, MI 48076
(248) 233-9443 Southfield Network Support Services

BlackBerry BES Server Integration Help
The BlackBerry Enterprise Server (BES) gives businesses a centralized and safe mechanism for incorporating BlackBerry smartphones into their email, collaboration, and software application infrastructure. BlackBerry BES Server enables mobile BlackBerry clients to access Exchange, Lotus Domino, or Groupwise messaging and to synchronize BlackBerry devices with workstations to ensure data consistency for applications such a calendars, contact lists, to-do lists, notes, and custom business programs. Thanks to BlackBerry BES Server support for Microsoft Exchange Server, mobile workers with BlackBerry handsets have effortless access to Exchange email as well as to instant messaging-aware software via Microsoft Office Live Communications Server and Lync Server support.

BlackBerry BES Server Consulting Services

Progent's BlackBerry-premier consultants can assist you to design, deploy, and support BlackBerry Enterprise Server (BES) so that you optimize the efficiency of BlackBerry users, simplify the management of a BlackBerry solution, and lower the cost of supporting mobile workers.

Progent's Online BlackBerry-premier Support is Quick and Affordable
For businesses in Detroit, Michigan who need quick and affordable access to a qualified RIM BlackBerry support professional, Progent offers effective remote help from a seasoned network support team who have provided IT solutions to organizations in every state in the country. (Refer to Progent's customer testimonials.)

Remote consulting services avoids travel costs and enables specialists to resolve problems quickly, allowing you to reduce lost productivity. Progent's BlackBerry specialists have earned accreditations in the entire range of BlackBerry solutions and offer expert help in fields such as fixing synchronization problems, deploying BlackBerry BES Server, and creating a protected, high-availability system architecture for BlackBerry users. Certifications earned and skill sets mastered by Progent's BlackBerry professionals include:

BlackBerry Certified Support Specialist
RIM BlackBerry ConsultingA Progent BlackBerry Certified Support Specialist can help you to carry out common support functions including setting up BlackBerry smartphones and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, establishing account configurations, setting up e-mail filters, changing user accounts, update BlackBerry smartphones, transmitting service books, and installing BlackBerry Desktop Manager to work with your corporate email software. Progent's seasoned experts can also help you to resolve a broad array of problems associated with synchronization, device recognition, messaging reconciliation, web browsing, wireless connectivity, IM, workstation application configuration, and BlackBerry Desktop Redirector.

As a top innovator in providing nationwide remote help for small office networks, Progent can provide responsive and economical contact with a BlackBerry Certified Support Specialist. Progent's remote technical support skills keeps your wireless support costs low and, by handling problems quickly, maximizes the efficiency of your BlackBerry smartphone users.

BlackBerry Certified Server Support Specialist
Blackberry ConsultantsProgent's BlackBerry Certified Server Support Specialist can provide the knowledge needed to install and support the BlackBerry Enterprise Server in a Microsoft Exchange environment. Progent's BlackBerry-certified specialist can assist you to use tools such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center (BTSC), and BESMon to run critical tasks including resolving enterprise activation problems, registering and removing BlackBerry smartphone users, setting activation passwords, configuring wireless program installation and configuration, deploying and debugging the BlackBerry Smart Card Reader, and configuring backup and restore processes.

Progent's BlackBerry-certified engineers can also show you how to operate administration tools like the BlackBerry Administration Service for role-based management, troubleshooting file attachment and data flow issues, and utilizing WiFi for enterprise activation. In addition, Progent can explain the function of IT policies in the BlackBerry BES environment and assist you to select and install appropriate security configurations.

Progent's Microsoft-certified Microsoft Exchange Server engineers can team with Progent's BlackBerry Certified Server Support Specialist to assist you to enhance your current Microsoft Exchange Server architecture for operating in conjunction with BlackBerry Enterprise Server or migrate your BlackBerry solution to the most recent edition of Microsoft Exchange Server.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers advanced skills for deploying, managing, tracking, and maintaining one or multiple BlackBerry Enterprise Servers in an email environment based on Exchange. Progent's BlackBerry-certified consultant has expertise in key areas associated with BlackBerry integration including the BlackBerry Enterprise Solution, Microsoft Windows permissions, email architecture, Outlook, firewalls, proxy servers, MAPI, and IT policies and scheduling. Progent can assist you to add and remove BlackBerry device clients on Microsoft Exchange and Active Directory, configure, track, and manage BlackBerry Enterprise Server, administer BlackBerry smartphones and client accounts, archive and maintain storage groups, apply permissions, install the MDS and Instant Messaging, implement push and pull access control lists, control Microsoft Exchange Server data flow, create, update, and apply WLAN and Virtual Private Network configuration sets, set up SNMP traps for alerts, and generate reports to summarize SNMP data.

Progent's BlackBerry engineer can help you with your BlackBerry technology in a number of environments such as Windows 2000, 2003 or 2008 Servers, Microsoft Windows XP, Windows Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition help you to use tools like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and SNMP.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer HelpProgent offers the support of a BlackBerry Certified Solution Designer to help you to design, install, test, troubleshoot, and document a mobile wireless environment built on the combination of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Microsoft Active Directory. Progent's high-level engineering services for BlackBerry technology include business and network requirements analysis, solution design, roll-out planning and execution, performance optimization, configuration of a fault-tolerant architecture, data backup and disaster recovery consulting, and security engineering.

Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to define your functional objectives and to create a wireless system that meets your IT budget and aligns with your business strategy. Progent can explain the impact of your operational policies on the configuration of a BlackBerry Enterprise Solution, assess your current network architecture's suitability to accommodate a BlackBerry BES Server, help you to decide which administration approach and equipment meet your needs, and analyze your messaging system topology. Progent can also help you understand the performance impact that the BlackBerry BES Server, SQL SQL Server, and Microsoft Exchange Server have on one another so you can arrive at informed choices about options for software editions, server hardware and storage, network architecture, and application set up.

To maximize network protection, Progent's BlackBerry-certified expert can help you to select and enable sensible security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISSP and CISM-premier security specialists to perform company-wide security vulnerability and compliance testing and suggest enhancements to accommodate your BlackBerry solution.

Call or Email Progent for Support from a RIM BlackBerry-Certified Professional
If you wish to get in touch with Progent about professional help for BlackBerry wireless solutions, phone 1-800-993-9400 or visit Contact Progent.

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