Consulting and Technical Support Services for BlackBerry Environments
BlackBerry wireless PDAs were once one of the most popular solutions for maintaining anytime-anywhere access to messaging, scheduling, web applications, and other critical business information. Progent offers Detroit, Michigan companies support from BlackBerry-certified professionals who can assist organizations to manage their BlackBerry environments or transition efficiently to a modern mobile solution.
As the complexity of small business IT technology has increased, and as the demand for enterprise-class protection, reliability, and disaster recovery has become the norm for organizations of any size, successful deployment and maintenance of BlackBerry solutions has grown more challenging. To address areas like security, disaster recovery, and synchronization of BlackBerry handhelds with a variety of email servers and corporate databases, small organizations often turn to outside support professionals who specialize in RIM BlackBerry installation and maintenance.
Progent offers the services of BlackBerry-certified consultants who can assist small organizations to plan, manage, and repair BlackBerry-based environments economically and effectively, eliminating the necessity for an in-house BlackBerry solutions expert and reducing the expense and hassle of supporting wireless work groups. Progent's BlackBerry technology engineers have in-depth experience working with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISSP and GIAC-certified network security specialists. This breadth of knowledge, coupled with Progent's proven remote service delivery model, gives small companies an affordable solution for integrating BlackBerry products seamlessly into their information network.
Progent's consultants can assist you with SQL Server 2019 integration consulting, SQL Server 2016 migration support, and Exchange Server 2019 setup so that your data and email systems operate efficiently with BlackBerry Enterprise Server. Progent can also show you how to migrate from older editions of BlackBerry and Microsoft technology, set up streamlined management utilities to enable you to monitor and control BlackBerry smartphones across your company, recommend security policies that make sense for your business, customize mobile software, and ensure that your IT network architecture is properly designed to handle your BlackBerry users. In addition, Progent's disaster recovery consultants can help ensure that your BlackBerry data is incorporated in your scheduled backup procedures so that it can be restored rapidly and safely.
Michigan State Contact Information:
Progent offers consulting services and onsite technical support throughout the state of Michigan.
City | Address | Phone | Link |
Detroit | 535 Griswold St Detroit, MI 48226 United States |
(248) 233-9443 | Detroit Network Support Services |
Grand Rapids | 38 Fulton Street Grand Rapids, MI 49503 United States |
(616) 330-1110 | Grand Rapids Network Support Services |
Southfield | 19785 W 12 Mile Rd Southfield, MI 48076 United States |
(248) 233-9443 | Southfield Network Support Services |
Consulting Support for BlackBerry Enterprise Server (BES)
Research in Motion's advanced platform for managing large collections of BlackBerry wireless handsets is the BlackBerry Enterprise Server. This powerful software enables Exchange, Lotus, or Novell GroupWise users to send and receive emails that are encrypted during transit to provide optimum security. BES Server also simplifies a wide selection of crucial administrative jobs ranging from BlackBerry deployment and updates to wireless security and high availability.
Progent's BlackBerry-certified engineers can assist you to use BlackBerry BES Server to perform routine tasks such as:
Progent's BlackBerry-premier consultants can also assist your company to use BlackBerry BES Server to implement key tasks not available with the less advanced BlackBerry BES Server Express. These tasks include:
Progent's Online BlackBerry-premier Consulting Services is Quick and Affordable
For businesses in Detroit, Michigan who want quick and economical access to an authorized BlackBerry consultant, Progent provides efficient remote help from a seasoned support team who have provided IT solutions to companies in every state in the United States. (Refer to Progent's client testimonials.)
Remote support eliminates travel costs and allows consultants to resolve problems quickly, allowing you to reduce wasted productivity. Progent's RIM BlackBerry consultants have been awarded accreditations in the entire range of BlackBerry technologies and offer expert support in fields such as fixing synchronization problems, configuring BlackBerry Enterprise Server (BES), and designing a protected, high-availability network infrastructure for BlackBerry users. Credentials earned and practice areas mastered by Progent's BlackBerry experts include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can help you to perform basic technical functions such as setting up BlackBerry smartphones and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, selecting account settings, launching e-mail filters and auto-signature, editing user accounts, upgrading BlackBerry smartphones, sending service books, and configuring BlackBerry Desktop Manager to run with your corporate email software. Progent's certified service professionals can also help you to troubleshoot a broad range of issues concerning synchronization, handset recognition, email reconciliation, web access, wireless connections, Instant Messaging, workstation software installation, and Desktop Redirector.
As a top innovator in providing nationwide remote support for small office networks, Progent offers responsive and economical access to a BlackBerry Certified Support Specialist. Progent's remote consulting skills keeps your wireless technical support expenses at a minimum and, by solving issues quickly, improves the output of your BlackBerry smartphone users.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist can provide the skills required to configure and troubleshoot the BlackBerry Enterprise Server in an Exchange Server environment. Progent's BlackBerry specialist can assist you to utilize resources such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center (BTSC), and BESMon to perform critical tasks such as troubleshooting enterprise activation issues, registering and deleting BlackBerry smartphone users, activating passwords, configuring wireless software installation and setup, implementing and debugging the BlackBerry Smart Card Reader, and setting up backup and restore processes.
Progent's BlackBerry-certified consultants can also assist you to operate administration software like the BlackBerry Administration Service for role-based management, troubleshooting attachment and data flow issues, and utilizing wireless LANs for enterprise activation. In addition, Progent can help you understand the function of IT policies in the BlackBerry BES system and help you to define and install appropriate security configurations.
Progent's Microsoft-certified Exchange Server engineers can team with Progent's BlackBerry Certified Server Support Specialist to help your company to enhance your current Exchange architecture for operating in conjunction with BlackBerry BES Server or migrate your BlackBerry system to the latest version of Exchange Server.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has high-level knowledge for deploying, administering, monitoring, and troubleshooting one or multiple BlackBerry Enterprise Servers in an email system based on Exchange Server. Progent's BlackBerry-certified engineer offers expertise in key areas associated with BlackBerry integration such as the BlackBerry Enterprise Solution, Windows permissions, email and database structure, Outlook, firewalls, proxy servers, TCP/IP, and IT policies. Progent can assist you to add and remove BlackBerry device users on Exchange and Microsoft Active Directory, configure, monitor, and manage BlackBerry Enterprise Server, manage BlackBerry handhelds and user accounts, back up and maintain storage groups, apply permissions, install the Mobile Data System (MDS) and Instant Messaging, install push and pull access control lists, manage Microsoft Exchange Server data flow, create, update, and assign WLAN and VPN configurations, implement SNMP traps for alerts, and generate reports based on SNMP results.
Progent's BlackBerry expert can support your BlackBerry solution in a variety of settings that can include Microsoft Windows 2000, 2003 or 2008 Servers, Windows XP, Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware ESX, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to use tools such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Performance Calculator and SNMP.
Contact Progent for Support from a RIM BlackBerry-Certified Consultant
In order to contact Progent about professional support for BlackBerry mobile wireless solutions, call