Wireless Expertise

Consulting Support Services for BlackBerry Technology
BlackBerry mobile PDAs were at one time one of the most popular products for achieving mobile access to messaging, calendars, web applications, and other vital business information. Progent offers Detroit, Michigan businesses support from BlackBerry-certified professionals who can help organizations to manage existing BlackBerry deployments or migrate smoothly to a modern smartphone solution.

As the sophistication of small company networks has expanded, and as the demand for world-class security, dependability, and disaster recovery has become the standard for organizations of all sizes, effective integration and maintenance of RIM BlackBerry technology has grown more challenging. To address issues such as security, disaster recovery, and synchronization of BlackBerry handhelds with diverse messaging systems and corporate databases, small businesses often turn to external consulting firms who offer expertise in BlackBerry installation and maintenance.

Progent offers the services of BlackBerry-certified consultants who can help small organizations to design, administer, and repair BlackBerry environments affordably and effectively, eliminating the necessity for an in-house BlackBerry technology expert and reducing the cost and hassle of supporting mobile workers. Progent's BlackBerry specialists have extensive backgrounds working with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISM and CISA-certified security professionals. This breadth of knowledge, coupled with Progent's proven online support model, gives small companies an economical alternative for incorporating BlackBerry technology seamlessly into their information system.

Progent's engineers can help you with SQL Server 2019 integration consulting, SQL Server 2016 migration consulting, and Exchange Server setup so that your database and messaging infrastructure operate efficiently with BlackBerry Enterprise Server. Progent can also show you how to migrate from older editions of BlackBerry and Microsoft technology, configure streamlined management tools to help you monitor and support BlackBerry devices throughout your business, recommend security policies that are right for your company, develop custom wireless software, and ensure that your network architecture is appropriately designed to accommodate your BlackBerry clients. Also, Progent's disaster recovery consultants can help ensure that your BlackBerry data is included in your scheduled backup procedures in order that it can be restored quickly and safely.

Michigan State Contact Information:
Progent offers consulting services and onsite technical support throughout the state of Michigan.

BlackBerry BES Server Technical Help
The BlackBerry BES Server offers businesses a single and safe mechanism for integrating BlackBerry wireless devices into their email, groupware, and software application infrastructure. BlackBerry Enterprise Server (BES) allows wireless BlackBerry clients to access Exchange Server, Lotus Domino, or Groupwise messaging and to synchronize BlackBerry handsets with workstations to achieve up-to-date information for applications such a schedules, address books, tasks, IM, and custom business software. Due to BlackBerry Enterprise Server (BES) integration with Microsoft Exchange Server, users carrying BlackBerry handsets have effortless connectivity with Exchange email as well as to IM-capable applications through Microsoft Communications Server and Microsoft Lync Server integration.

Progent's BlackBerry-certified consultants can help you plan, install, and troubleshoot BlackBerry BES Server so that you improve the productivity of BlackBerry clients, simplify the administration of a BlackBerry environment, and lower the expense of maintaining mobile workers.

Some Ways That Progent Can Help Your Business to Manage and Troubleshoot Your BlackBerry Solution
Progent can deliver an experienced BlackBerry support who has been awarded certifications from RIM in all key aspects of BlackBerry integration. Progent's BlackBerry consulting services range from resolving synchronization issues to designing wireless productivity solutions based on BlackBerry Enterprise Server. These RIM BlackBerry credentials and their respective skill sets include:

BlackBerry Certified Solution Designer
Progent offers the support of a BlackBerry Certified Solution Designer to assist you to plan, install, validate, repair, and produce documentation for a mobile wireless solution built on the combination of the BlackBerry Enterprise Solution, Exchange Server, and Active Directory. Progent's world-class engineering services for BlackBerry include business and network needs assessment, system design, roll-out planning and execution, performance optimization, design of a fault-tolerant architecture, data backup and business recovery consulting, and system-wide security design.

Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to understand your operational objectives and to create a wireless solution that meets your information technology budget and supports your business plans. Progent can explain the impact of your organizational processes on the configuration of a BlackBerry Enterprise Solution, assess your existing connectivity architecture's suitability to support a BlackBerry Enterprise Server, assist you to determine which management approach and physical components match your requirements, and evaluate your email and messaging system configuration. Progent can also help you understand the performance implications that the BlackBerry Enterprise Server, Microsoft SQL Server, and Microsoft Exchange Server have on one another so you can make informed choices concerning alternatives for software editions, processors and storage, network design, and application configuration.

To maximize network security, Progent's BlackBerry expert can help you to choose and configure appropriate security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISSP and CISM-premier security engineers to run company-wide security vulnerability and compliance validation and suggest improvements to accommodate your BlackBerry environment.

BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers high-level skills for installing, administering, monitoring, and troubleshooting one or several BlackBerry BES Servers in a messaging environment powered by Exchange Server. Progent's BlackBerry consultant offers expertise in key technologies associated with BlackBerry integration including the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database architecture, Outlook, firewalls, proxy servers, TCP/IP, and IT policies and scheduling. Progent can assist you to add and delete BlackBerry device clients on Microsoft Exchange Server and Windows Active Directory, configure, track, and administer BlackBerry Enterprise Server, administer BlackBerry devices and user accounts, back up and manage storage groups, configure permissions, set up the Mobile Data System (MDS) and Instant Messaging, install access control lists, control Microsoft Exchange Server data flow, generate, edit, and assign WLAN and VPN configurations, implement SNMP traps, and generate management reports to summarize SNMP data.

Progent's BlackBerry-certified engineer can support your BlackBerry technology in a variety of settings such as Microsoft Windows 2K, 2003 or 2008 platforms, Windows XP, Windows Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition help you to use utilities such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.

Contact Progent to Get Help from a RIM BlackBerry-Certified Expert
To get in touch with Progent about consulting expertise for BlackBerry mobile wireless solutions, phone 1-800-993-9400 or see Contact Progent.