Consulting and Technical Support Services for BlackBerry Solutions
RIM BlackBerry ConsultantsBlackBerry mobile smartphones were at one time among the most popular products for achieving anytime-anywhere access to messaging, calendars, web programs, and other critical business data. Progent can provide Detroit, Michigan businesses the services of BlackBerry-premier consultants who can assist businesses to manage existing BlackBerry deployments or migrate smoothly to a current mobile platform.

As the complexity of small business IT technology has expanded, and as the need for enterprise-class protection, reliability, and disaster recovery has grown to be the standard for companies of any size, effective integration and maintenance of BlackBerry technology has grown more difficult. To address areas like data protection, business continuity, and synchronization of BlackBerry smartphones with a variety of email servers and company databases, small businesses frequently turn to outside consulting firms who specialize in BlackBerry integration and troubleshooting.

Progent offers the expertise of BlackBerry-certified engineers who can assist small businesses to plan, manage, and repair BlackBerry environments affordably and effectively, eliminating the necessity for an internal BlackBerry technology expert and lowering the expense and hassle of maintaining wireless workers. Progent's BlackBerry technology specialists have extensive backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISSP and GIAC-certified security professionals. This range of knowledge, combined with Progent's efficient online support capabilities, provides small companies an affordable solution for incorporating RIM BlackBerry technology seamlessly into their business information network.

Progent's engineers can assist your business with SQL Server 2016 integration and development support, Microsoft SQL 2014 configuration and Exchange Server 2016 setup so that your data and messaging systems work optimally with BlackBerry Enterprise Server. Progent can also assist you to migrate from previous versions of BlackBerry and Microsoft software, set up streamlined administration tools so you can monitor and support BlackBerry devices throughout your company, define security policies that make sense for your company, customize wireless software, and make sure that your network infrastructure is properly configured to accommodate your BlackBerry clients. In addition, Progent's business continuity specialists can help ensure that your BlackBerry information is included in your scheduled backup procedures so that it can be recovered quickly and safely.

Michigan State Contact Information:
Progent offers consulting services and onsite technical support throughout the state of Michigan.

Onsite IT Consulting
Progent locations in Michigan State

City Address Phone Link
Detroit 535 Griswold St
Detroit, MI 48226
United States
(248) 233-9443 Detroit Network Support Services
Grand Rapids 38 Fulton Street
Grand Rapids, MI 49503
United States
(616) 330-1110 Grand Rapids Network Support Services
Southfield 19785 W 12 Mile Rd
Southfield, MI 48076
United States
(248) 233-9443 Southfield Network Support Services


Integration Help for BlackBerry BES Server
Research in Motion's high-end solution for managing large groups of BlackBerry smartphones is the BlackBerry BES Server. This powerful tool allows Exchange, IBM Lotus Domino, or Novell GroupWise users to send and receive messages that stay encrypted in transit to provide optimum data protection. BlackBerry Enterprise Server also simplifies a broad selection of vital management tasks that span from smartphone setup and updates to mobile security and high availability.

RIM BlackBerry BES Server Configuration Help

Progent's BlackBerry-premier engineers can help you utilize RIM BlackBerry BES Server to do routine tasks like:

  • Deploy and manage applications
  • Plan smartphone, application, and policy updates
  • Update BlackBerry device software remotely
  • Control client settings with BES Server's vast selection of IT policies

Progent's BlackBerry-premier consultants can also assist you to utilize BlackBerry BES Server to perform key tasks not supported by the entry-level BES Server Express. These tasks include:

  • Install and manage BlackBerry's fault-tolerant infrastructure using VMware
  • Install BlackBerry devices wirelessly
  • Establish custom management roles
  • Automatically track and analyze the integrity of your BlackBerry solution

Some Ways That Progent Can Help You to Manage and Support Your BlackBerry Environment
Progent can provide a seasoned BlackBerry support who has been awarded accreditations from Research in Motion in all key facets of BlackBerry integration. Progent's BlackBerry support skills range from troubleshooting synchronization problems to designing wireless productivity solutions based on BlackBerry Enterprise Server. These BlackBerry credentials and their associated skill sets include:

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer ExpertsProgent offers the services of a BlackBerry Certified Solution Designer to help you to design, deploy, test, troubleshoot, and document a wireless environment built upon the combination of the BlackBerry Enterprise Solution, Exchange, and Active Directory. Progent's world-class consulting services for BlackBerry technology include business and technology requirements analysis, system architecture, installation planning and implementation, performance tuning, configuration of a fault-tolerant architecture, data backup and business recovery consulting, and security engineering.

Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to understand your technical objectives and to design a wireless solution that meets your information technology budget and aligns with your business plans. Progent can explain the impact of your organizational policies on the design of a BlackBerry Enterprise Solution, assess your existing connectivity architecture's ability to accommodate a BlackBerry BES Server, assist your organization to determine which administration model and hardware products meet your needs, and evaluate your messaging system topology. Progent can also explain the performance implications that the BlackBerry Enterprise Server, Microsoft SQL Server, and Microsoft Exchange Server have on each other so you can arrive at smart choices concerning options for software editions, processors and mass storage, network design, and application set up.

To maximize network protection, Progent's BlackBerry expert can help your company to choose and activate sensible security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISSP and CISM-premier security engineers to run company-wide security assessment and compliance testing and recommend improvements to accommodate your BlackBerry solution.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has advanced knowledge for installing, managing, monitoring, and troubleshooting one or multiple BlackBerry Enterprise Servers in a messaging system powered by Microsoft Exchange. Progent's BlackBerry-certified engineer offers support skills in important areas associated with BlackBerry integration such as the BlackBerry Enterprise Solution, Windows permissions, email structure, Microsoft Outlook, firewalls, proxy servers, MAPI, and network policies and scheduling. Progent can show you how to install and remove BlackBerry smartphone clients on Exchange and Active Directory, set up, monitor, and manage BlackBerry Enterprise Server, manage BlackBerry devices and client accounts, back up and support storage groups, apply permissions, set up the Mobile Data System and IM, deploy push and pull access control lists, manage Microsoft Exchange data flow, generate, edit, and assign wireless LAN and Virtual Private Network configurations, implement SNMP traps, and produce management reports based on SNMP data.

Progent's BlackBerry-certified expert can support your BlackBerry technology in a variety of settings that can include Windows 2000, 2003 or 2008 Servers, Microsoft Windows XP, Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to utilize tools like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Performance Calculator and SNMP.

Contact Progent for Assistance from a BlackBerry-Certified Consultant
In order to get in touch with Progent about professional assistance for BlackBerry wireless technology, phone 1-800-993-9400 or see Contact Progent.



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