Consulting and Technical Support Services for BlackBerry Technology
BlackBerry mobile smartphones were at one time among the most popular products for maintaining location-independent access to messaging, calendars, web programs, and other critical business data. Progent can provide Detroit, Michigan businesses the expertise of BlackBerry-premier consultants who can help businesses to maintain existing BlackBerry deployments or transition smoothly to a current smartphone platform.
As the sophistication of small business networks has increased, and as the need for world-class security, dependability, and recoverability has become the norm for organizations regardless of size, successful integration and support of RIM BlackBerry technology has become more difficult. To deal with areas like security, disaster recovery, and synchronization of BlackBerry PDAs with diverse messaging systems and shared databases, small organizations frequently resort to external support firms who offer expertise in RIM BlackBerry integration and troubleshooting.
Progent can provide the services of BlackBerry-certified engineers who can help small organizations to plan, administer, and repair BlackBerry-based environments affordably and efficiently, dispensing with the necessity for an in-house BlackBerry technology specialist and lowering the cost and stress of supporting wireless workers. Progent's BlackBerry specialists have extensive experience working with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISSP and CISM-certified network security specialists. This range of knowledge, coupled with Progent's efficient remote service delivery capabilities, gives small businesses a budget-friendly solution for incorporating BlackBerry technology productively into their IT system.
Progent's engineers can assist you with SQL Server 2016 integration and development support, Microsoft SQL Server 2014 deployment and Microsoft Exchange setup so that your data and email systems function optimally with BlackBerry Enterprise Server. Progent can also assist you to migrate from older editions of BlackBerry and Microsoft technology, set up easy-to-use administration tools to help you track and support BlackBerry smartphones across your business, recommend security policies that make sense for your business, customize mobile software, and ensure that your IT network architecture is properly configured to handle your BlackBerry clients. In addition, Progent's disaster recovery consultants can help make sure that your BlackBerry information is incorporated in your regular backup processes so that it can be recovered rapidly and safely.
Detroit Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Detroit Metro Area.
Progent locations in the Detroit Metro Area
BlackBerry Enterprise Server Consulting and Technical Services
The BlackBerry Enterprise Server gives businesses a centralized and secure mechanism for integrating BlackBerry wireless devices into their email, collaboration, and application infrastructure. BlackBerry Enterprise Server (BES) allows mobile BlackBerry users to connect to Microsoft Exchange Server, Lotus Domino, or Novell GroupWise messaging and to synchronize BlackBerry handsets with workstations to achieve consistent information for collaborative programs such a calendars, address books, to-do lists, notes, and specialized business programs. Due to BlackBerry Enterprise Server (BES) integration with Exchange, mobile workers carrying BlackBerry smartphones have effortless connectivity with Exchange messages as well as to instant messaging-aware applications through Microsoft Live Communications Server and Lync Server 2010 support.
Progent's BlackBerry-certified engineers can help you design, install, and troubleshoot BlackBerry BES Server so you can improve the efficiency of BlackBerry clients, streamline the administration of a BlackBerry solution, and reduce the expense of supporting a mobile workforce.
Progent's Online BlackBerry-certified Support is Fast and Affordable
For companies in Detroit, Michigan who need quick and economical help from a certified BlackBerry support professional, Progent delivers efficient remote assistance from a seasoned network support team who have delivered IT solutions to companies in every state in the country. (See Progent's customer testimonials.)
Remote consulting services eliminates travel expense and allows consultants to solve problems quickly, allowing you to reduce wasted productivity. Progent's BlackBerry specialists have earned certifications in all BlackBerry solutions and can provide professional help in areas including fixing synchronization problems, configuring BlackBerry Enterprise Server (BES), and designing a protected, fault-tolerant system architecture for RIM BlackBerry users. Certifications held and skill sets offered by Progent's BlackBerry specialists include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can assist you to carry out common technical functions such as configuring BlackBerry handsets and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, choosing account settings, setting up messaging filters and auto-signature, changing user accounts, upgrading BlackBerry smartphones, transmitting service books, and installing BlackBerry Desktop Manager to run with your corporate messaging solution. Progent's seasoned service professionals can also help you to resolve a broad range of problems concerning synchronization, device recognition, email reconciliation, web access, wireless connectivity, IM, PC application configuration, and Desktop Redirector.
As a leader in delivering nationwide online support for small business networks, Progent offers fast and affordable access to a BlackBerry Certified Support Specialist. Progent's online technical support expertise keeps your wireless technical support expenses at a minimum and, by resolving problems quickly, maximizes the productivity of your BlackBerry clients.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist can provide the knowledge needed to configure and support the BlackBerry BES Server in a Microsoft Exchange Server environment. Progent's BlackBerry-certified expert can show you how to utilize resources like BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to perform critical procedures such as troubleshooting enterprise activation issues, registering and deleting BlackBerry smartphone users, activating passwords, implementing over-the-air program loading and setup, implementing and debugging the BlackBerry Smart Card Reader, and configuring database backup and recovery mechanisms.
Progent's BlackBerry consultants can also assist you to use management software such as the BlackBerry Administration Service for role-based administration, resolving file attachment and data flow issues, and using wireless LANs for enterprise activation. In addition, Progent can help you understand the function of operational policies in the BlackBerry BES system and assist you to select and implement appropriate security options.
Progent's certified Microsoft Exchange Server consultants can team with Progent's BlackBerry Certified Server Support Specialist to assist you to optimize your current Microsoft Exchange architecture for operating smoothly with BlackBerry BES Server or migrate your BlackBerry solution to the most recent edition of Microsoft Exchange Server.
Contact Progent for Support from a BlackBerry-Certified Specialist
In order to ask Progent about engineering help for BlackBerry mobile wireless solutions, call 1-800-993-9400 or visit Contact Progent.