Consulting Support Services for BlackBerry Environments
RIM BlackBerry SupportBlackBerry wireless PDAs were at one time among the most successful solutions for maintaining location-independent connectivity to email, calendars, web applications, and other critical business data. Progent can provide Detroit, Michigan businesses the expertise of BlackBerry-certified experts who can help organizations to maintain existing BlackBerry deployments or migrate smoothly to a current mobile solution.

As the sophistication of small company IT technology has expanded, and as the demand for world-class security, dependability, and recoverability has become the standard for organizations of any size, effective integration and support of BlackBerry technology has grown more difficult. To address areas such as data protection, disaster recovery, and synchronization of BlackBerry smartphones with a variety of email systems and company databases, small businesses often turn to external support firms who offer expertise in RIM BlackBerry installation and maintenance.

Progent offers the services of BlackBerry-premier consultants who can help small organizations to plan, administer, and troubleshoot BlackBerry environments affordably and effectively, doing away with the requirement for an internal BlackBerry technology expert and lowering the expense and hassle of maintaining wireless workers. Progent's BlackBerry technology specialists have extensive backgrounds working with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISM and CISA-certified network security professionals. This breadth of knowledge, coupled with Progent's efficient remote service delivery model, gives small businesses an affordable solution for incorporating RIM BlackBerry products productively into their information system.

Progent's consultants can help you with SQL Server 2016 integration consulting, Microsoft SQL 2014 deployment and Exchange Server setup so that your database and messaging systems work efficiently with BlackBerry BES Server. Progent can also assist you to upgrade from older releases of BlackBerry and Microsoft technology, configure streamlined administration utilities to help you monitor and support BlackBerry devices throughout your company, recommend security policies that are right for your company, customize mobile software, and ensure that your IT network infrastructure is properly configured to accommodate your BlackBerry users. Also, Progent's business continuity consultants can help make sure that your BlackBerry data is included in your scheduled backup procedures in order that it can be restored quickly and thoroughly.

Michigan State Contact Information:
Progent offers consulting services and onsite technical support throughout the state of Michigan.

Onsite IT Consulting
Progent locations in Michigan State

City Address Phone Link
Detroit 535 Griswold St
Detroit, MI 48226
United States
(248) 233-9443 Detroit Network Support Services
Grand Rapids 38 Fulton Street
Grand Rapids, MI 49503
United States
(616) 330-1110 Grand Rapids Network Support Services
Southfield 19785 W 12 Mile Rd
Southfield, MI 48076
United States
(248) 233-9443 Southfield Network Support Services


BlackBerry Enterprise Server Technical Help
The BlackBerry Enterprise Server gives companies a centralized and safe source for integrating BlackBerry smartphones into their messaging, groupware, and application infrastructure. BlackBerry BES Server allows wireless BlackBerry users to connect to Microsoft Exchange Server, IBM Lotus Domino, or Novell GroupWise messaging and to synchronize BlackBerry smartphones with PC desktops to ensure consistent information for applications such a schedules, contact lists, tasks, instant messaging, and specialized business software. Due to BlackBerry Enterprise Server integration with Microsoft Exchange Server, mobile workers with BlackBerry handsets have push-based access to Exchange email and to IM-enabled applications through Microsoft Live Communications Server and Lync Server support.

BlackBerry BES Server Support Services

Progent's BlackBerry-certified engineers can help you design, configure, and troubleshoot BlackBerry Enterprise Server (BES) so that you improve the productivity of BlackBerry clients, streamline the management of a BlackBerry environment, and reduce the expense of maintaining a mobile workforce.

Progent's Remote BlackBerry-premier Technical Support is Fast and Economical
For businesses in Detroit, Michigan who require fast and affordable help from a certified RIM BlackBerry support professional, Progent delivers effective remote help from a seasoned network support team who have provided IT solutions to companies in each state in the United States. (See Progent's client testimonials.)

Online consulting services avoids travel expense and lets engineers resolve technical issues quickly, allowing you to minimize wasted productivity. Progent's BlackBerry specialists have earned accreditations in all BlackBerry technologies and can provide professional help in fields including troubleshooting synchronization issues, setting up BlackBerry BES Server, and creating a secure, fault-tolerant network infrastructure for RIM BlackBerry users. Credentials earned and practice areas mastered by Progent's BlackBerry professionals include:

BlackBerry Certified Support Specialist
RIM BlackBerry HelpA Progent BlackBerry Certified Support Specialist can assist you to carry out basic technical functions including configuring BlackBerry handsets and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, establishing account settings, setting up messaging filters and auto-signature, changing user accounts, upgrading BlackBerry smartphones, sending service books, and installing BlackBerry Desktop Manager to run with your corporate email solution. Progent's certified experts can in addition help you to resolve a broad range of issues concerning synchronization, device detection, email consistency, web browsing, mobile connections, IM, workstation application configuration, and Desktop Redirector.

As a leader in delivering countrywide remote help for small office networks, Progent can provide quick and economical access to a BlackBerry Certified Support Specialist. Progent's remote support expertise keeps your wireless support costs low and, by resolving problems quickly, improves the output of your BlackBerry clients.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers high-level skills for installing, managing, tracking, and troubleshooting one or multiple BlackBerry Enterprise Servers in an email environment powered by Microsoft Exchange. Progent's BlackBerry consultant offers expertise in key technologies related to BlackBerry integration such as the BlackBerry Enterprise Solution, Windows permissions, email and database architecture, Outlook, firewalls, proxy servers, MAPI, and IT policies and scheduling. Progent can assist you to add and delete BlackBerry smartphone users on Microsoft Exchange Server and Windows Active Directory, set up, monitor, and administer BlackBerry Enterprise Server, administer BlackBerry smartphones and client accounts, back up and support storage groups, configure permissions, install the Mobile Data System and IM, install access control lists, control Exchange data flow, generate, edit, and apply WLAN and VPN configuration sets, implement SNMP traps for alerts, and produce reports to summarize SNMP data.

Progent's BlackBerry engineer can support your BlackBerry solution in a variety of environments that can include Windows 2000, 2003 or 2008 Servers, Windows XP, Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware ESX, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also show you how to to use tools like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Performance Calculator and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer ExpertsProgent offers the services of a BlackBerry Certified Solution Designer to help your company to plan, install, test, troubleshoot, and document a wireless environment built on the integration of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Microsoft Active Directory. Progent's world-class engineering support services for BlackBerry include business and technology needs assessment, solution architecture, roll-out planning and implementation, performance optimization, design of a fault-tolerant environment, information backup and disaster recovery consulting, and system-wide security design.

Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to understand your functional goals and to create a mobile wireless system that fits within your information technology budget and supports your business strategy. Progent can clarify the impact of your operational processes on the design of a BlackBerry Enterprise Solution, assess your current connectivity architecture's suitability to accommodate a BlackBerry Enterprise Server, assist your organization to decide which management model and physical components meet your requirements, and analyze your email and messaging system configuration. Progent can also explain the performance impact that the BlackBerry Enterprise Server, SQL SQL Server, and Microsoft Exchange Server have on each other so you can arrive at smart decisions concerning options for software editions, server hardware and mass storage, network design, and application configuration.

To optimize system protection, Progent's BlackBerry consultant can assist your company to select and configure sensible security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISSP and GIAC-certified security engineers to perform network-wide security assessment and compliance testing and suggest enhancements to accommodate your BlackBerry environment.

Contact Progent for Help from a BlackBerry-Certified Consultant
If you wish to ask Progent about professional assistance for BlackBerry wireless technology, call 1-800-993-9400 or visit Contact Progent.



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