Mobile Solutions
Detroit, Michigan Support for BlackBerry Smartphones
Consulting and Technical Support for BlackBerry Environments
BlackBerry wireless smartphones were at one time one of the most successful solutions for achieving mobile connectivity to email, scheduling, web programs, and other vital business information. Progent offers Detroit, Michigan businesses support from BlackBerry-certified professionals who can assist businesses to maintain existing BlackBerry environments or migrate efficiently to a modern smartphone platform.
As the sophistication of small company IT technology has expanded, and as the demand for enterprise-class protection, dependability, and disaster recovery has grown to be the norm for businesses regardless of size, successful deployment and maintenance of BlackBerry solutions has become more difficult. To handle areas like data protection, disaster recovery, and synchronization of BlackBerry smartphones with a variety of email servers and shared databases, small organizations frequently turn to outside support professionals who offer expertise in RIM BlackBerry integration and troubleshooting.
Progent can provide the services of BlackBerry-certified consultants who can assist small organizations to design, administer, and repair BlackBerry-based environments economically and effectively, eliminating the necessity for an internal BlackBerry technology expert and reducing the cost and stress of supporting wireless workers. Progent's BlackBerry technology engineers have in-depth experience working with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISSP and GIAC-certified security professionals. This breadth of experience, combined with Progent's efficient remote support capabilities, provides small companies an affordable alternative for integrating BlackBerry technology productively into their information network.
Progent's consultants can assist you with SQL Server 2016 integration consulting, Microsoft SQL Server 2014 deployment and Microsoft Exchange setup so that your data and email systems work optimally with BlackBerry BES Server. Progent can also show you how to upgrade from previous releases of BlackBerry and Microsoft software, configure easy-to-use management utilities to help you monitor and control BlackBerry smartphones throughout your business, define security policies that are right for your company, customize wireless applications, and ensure that your IT network architecture is appropriately configured to handle your BlackBerry users. Also, Progent's disaster recovery consultants can help make sure that your BlackBerry data is incorporated in your scheduled backup processes in order that it can be restored rapidly and safely.
Michigan State Contact Information:
Progent offers consulting services and onsite technical support throughout the state of Michigan.
| City | Address | Phone | Link |
| Detroit | 535 Griswold St Detroit, MI 48226 United States |
(248) 233-9443 | Detroit Network Support Services |
| Grand Rapids | 38 Fulton Street Grand Rapids, MI 49503 United States |
(616) 330-1110 | Grand Rapids Network Support Services |
| Southfield | 19785 W 12 Mile Rd Southfield, MI 48076 United States |
(248) 233-9443 | Southfield Network Support Services |
BlackBerry Enterprise Server (BES) Integration Support
The BlackBerry Enterprise Server gives businesses a single and secure mechanism for incorporating BlackBerry wireless devices into their email, groupware, and application infrastructure. BlackBerry Enterprise Server enables mobile BlackBerry users to connect to Microsoft Exchange, Lotus Domino, or Novell GroupWise email and to synchronize BlackBerry devices with workstations to achieve data consistency for applications like calendars, contact lists, to-do lists, IM, and specialized business software. Due to BlackBerry Enterprise Server (BES) support for Exchange, mobile workers carrying BlackBerry smartphones have push-based connectivity with Exchange messages and to instant messaging-enabled applications via Microsoft Communications Server and Lync Server 2010 integration.
Progent's BlackBerry-premier engineers can assist you to plan, install, and support BlackBerry Enterprise Server so you can improve the efficiency of BlackBerry users, simplify the management of a BlackBerry environment, and lower the expense of maintaining mobile workers.
How Progent Can Assist Your Business to Maintain and Support Your BlackBerry Environment
Progent can deliver an experienced engineer who has earned certifications from Research in Motion in all major facets of BlackBerry integration. Progent's BlackBerry support services span areas from resolving synchronization problems to architecting wireless workforce solutions built around BlackBerry BES Server. These RIM BlackBerry certifications and their associated skill sets include:
BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can help you to perform basic technical operations such as setting up BlackBerry handsets and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, selecting account settings, setting up messaging filters, editing user accounts, update BlackBerry handsets, sending service books, and configuring BlackBerry Desktop Manager to work with your company messaging software. Progent's seasoned experts can also assist your business to resolve a broad range of problems concerning synchronization, device recognition, messaging consistency, web browsing, wireless connections, IM, desktop software configuration, and BlackBerry Desktop Redirector.
As a leader in providing countrywide online technical assistance for small company networks, Progent can provide quick and economical contact with a BlackBerry Certified Support Specialist. Progent's remote consulting skills keeps your wireless technical support costs at a minimum and, by solving issues promptly, maximizes the efficiency of your BlackBerry smartphone clients.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist can provide the knowledge needed to configure and support the BlackBerry BES Server in a Microsoft Exchange environment. Progent's BlackBerry-certified specialist can assist you to use resources such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to run critical tasks such as resolving enterprise activation problems, registering and deleting BlackBerry smartphone users, setting activation passwords, implementing over-the-air software loading and setup, deploying and troubleshooting the BlackBerry Smart Card Reader, and setting up database backup and restore mechanisms.
Progent's BlackBerry-certified engineers can also help you to use management tools such as the BlackBerry Administration Service for role-based management, resolving file attachment and data flow problems, and using WiFi for enterprise activation. Also, Progent can help you understand the role of operational policies in the BlackBerry BES environment and assist your company to define and implement appropriate security options.
Progent's Microsoft-certified Exchange Server experts can cooperate with Progent's BlackBerry Certified Server Support Specialist to help you to optimize your current Microsoft Exchange architecture for operating in conjunction with BlackBerry BES Server or migrate your BlackBerry system to the latest edition of Exchange Server.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers advanced skills for deploying, administering, tracking, and troubleshooting one or several BlackBerry BES Servers in an email environment powered by Exchange Server. Progent's BlackBerry consultant has expertise in important areas associated with BlackBerry management such as the BlackBerry Enterprise Solution, Windows permissions, email architecture, Outlook, firewalls, proxy servers, TCP/IP, and IT policies. Progent can show you how to add and delete BlackBerry device users on Microsoft Exchange and Active Directory, configure, track, and manage BlackBerry Enterprise Server, administer BlackBerry smartphones and client accounts, back up and manage storage groups, configure permissions, install the Mobile Data System (MDS) and IM, install access control lists, control Exchange data flow, generate, edit, and assign WLAN and Virtual Private Network configurations, set up SNMP traps for alerts, and generate reports based on SNMP data.
Progent's BlackBerry consultant can help you with your BlackBerry solution in a variety of environments such as Microsoft Windows 2000, 2003 or 2008 platforms, Windows XP, Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also show you how to to use tools such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and SNMP.
Call or Email Progent for Assistance from a RIM BlackBerry-Certified Specialist
If you wish to ask Progent about technical expertise for BlackBerry wireless technology, call
An index of content::
CIO Consultant
CIO Technical Support Services
Progent can provide the part-time services of a seasoned Chief Information Officer who can provide a broad perspective to assist your company select and maintain IT technology to match your current situation and that can serve as a solid foundation for your growth. Progent's part-time CIO consulting services offer economic leverage to companies trying to optimize the impact of their network expenditures but who are without the budget or unwilling to add another executive-level manager to their full-time staff. Since Progent is vendor-neutral, with a large team of consultants certified to maintain all major operating systems and networking technologies plus a broad selection and business software, Progent is in a unique position to offer unbiased recommendations along with advanced technical support for developing information systems that fit the particular requirements of your business.
Exchange 2013 Availability Professional
Exchange 2013 Consulting
Microsoft Exchange Server 2013 includes major enhancements to the functionality of Microsoft Exchange 2010 and delivers important new features plus a redesigned architecture. These improvements favorably impact key areas such as ease of administration, high availability (HA), security, cost of ownership, collaboration, scalability, performance, cross-version interoperability, and the user experience. Progent's certified Exchange Server 2013 consulting experts can assist your organization to evaluate the possible business benefits of upgrading to Microsoft Exchange Server 2013, design a cost-effective validation and deployment strategy, and train your IT staff to maintain your Microsoft Exchange Server 2013 solution. Progent also offers ongoing online consulting and support and management for Exchange 2013.
Full Service Outsourcing Technology Professional
Chief Information Officer Outsourcing Consult
Progent is organized provide in-depth online consulting for all technical areas common to today’s small business information networks and offers an array of strategic, as-needed services including a temporary CIO to provide senior-level planning and budgeting skills, a Call Center for help desk support, 24x7 server monitoring, spam and email-borne virus filtering as a managed service, best-practices project management for critical projects like office relocations orOS migrations, connectivity experts for building and maintaining fast and robust infrastructure, security specialists to verify information protection and compliance, disaster recovery specialists to help design business continuity plans, and software developers to write, enhance, or repair business application programs.
Network Management Outsourcing for Small Businesses Professionals
Technology Professional IT Management Outsourcing
Progent's ProSight portfolio of managed IT services are intended to provide businesses who maintain small in-house IT administration and support teams with affordable help from world-class management tools and technical experts. Benefits of the ProSight line of managed services include predictable IT maintenance expenses, smart automation of common management processes, ongoing adoption of new information technology, graceful transition from older systems to up-to-date solutions, close fit between information technology with strategic objectives, access to veteran network consultants, and freeing up management to concentrate on business issues instead of fast-evolving computer technology.
Engineers VMware Site Recovery Manager and NSX
Services VMware SRM and NSX Disaster Recovery
VMware's market leading Site Recovery Manager (SRM) is an extension to VMware vCenter that lets you orchestrate, automate and test a repeatable runbook for restoring services rapidly following an outage. Site Recovery Manager provides centrally controlled and automated recovery, application mobility, plus non-disruptive site migration, failback and re-protect. Site Recovery Manager also allows transparent testing for site recovery, upgrades and patches and can produce audit reports to confirm complete service recovery, validate SLAs and demonstrate DR compliance. Progent can provide the skills of a VCDX certified VMware SRM consulting expert to assist your organization to design, configure, test and manage a disaster recovery system based on VMware Site Recovery Manager.
macOS Phone-based Consultancy
OS X Online Consult
Progent provides nationwide online phone support and troubleshooting services for companies who run Apple macOS and OS X environments or whose IT systems include a mix of Mac and Microsoft Windows technology. Progent's consultants offer Apple macOS and OS X clients a range of IT services such as desktop assistance, migration to the latest edition of macOS from earlier versions of macOS or OS X, plus expertise with Mac applications. Progent's specialists in Apple technology can also help your business with iPhone and iPad synchronization and troubleshooting, or moving to iCloud services. Remote IT help provides maximum leverage for your IT dollar by preserving client productivity and shortening the hours charged for computer repair services. Advanced remote access utilities and experienced service specialists and engineers combine to enable Progent to handle the majority of network issues without wasting time and money by traveling to your site. In most of situations your IT problems can be remediated over the phone or via a mix of telephone help and online access. Progent can offer the services of Cisco certified CCIE network engineers and CISM premier security professionals to assist you with the most challenging network issues.
MRP Integration Companies
Navision Consulting
Progent can give you access to application developers who can customize your Microsoft Business Solutions ERP, MRP, and financial system applications to meet your unique business requirements. Progent’s Microsoft-certified support experts offer expertise in Microsoft AX ERP Software, Microsoft Microsoft Navision, Microsoft Solomon, and Microsoft Business Solutions Retail Management System. Progent also offers custom e-Commerce integration services for secure, company-wide information sharing plus interfacing with Customer Relationship Management products.
wireless IP phone integration Consultant Services
Help and Support wireless VoIP phones and Meraki APs
Progent's Cisco-certified wireless technology experts can help organizations to configure, manage, and troubleshoot Cisco wireless products such as Aironet and Meraki Wave 2 wireless access points (APs) plus Cisco's Wireless Network Controllers.
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