Consulting Support Services for BlackBerry Environments
RIM BlackBerry Consulting ServicesBlackBerry wireless PDAs were once one of the most successful products for maintaining mobile access to email, scheduling, web programs, and other vital business data. Progent can provide Detroit, Michigan companies the services of BlackBerry-premier professionals who can assist companies to manage their BlackBerry deployments or transition smoothly to a more popular mobile solution.

As the complexity of small business IT technology has expanded, and as the demand for enterprise-class security, reliability, and disaster recovery has grown to be the norm for companies of all sizes, effective deployment and support of RIM BlackBerry technology has become increasingly challenging. To handle areas like data protection, disaster recovery, and synchronization of BlackBerry PDAs with a variety of messaging servers and corporate databases, small organizations frequently resort to external consulting professionals who specialize in BlackBerry installation and maintenance.

Progent offers the services of BlackBerry-certified consultants who can help small organizations to design, manage, and repair BlackBerry-based solutions affordably and efficiently, eliminating the need for an internal BlackBerry technology specialist and lowering the cost and hassle of maintaining wireless workers. Progent's BlackBerry technology specialists have in-depth backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISSP and CISM-certified security professionals. This range of experience, coupled with Progent's efficient online service delivery model, provides small businesses an economical alternative for integrating RIM BlackBerry products seamlessly into their IT system.

Progent's engineers can assist you with SQL Server 2016 integration consulting, Microsoft SQL 2014 deployment and Exchange Server setup so that your data and email infrastructure operate optimally with BlackBerry BES Server. Progent can also help you to migrate from older releases of BlackBerry and Microsoft technology, set up easy-to-use management utilities to help you monitor and control BlackBerry smartphones across your company, define security policies that are right for your company, customize mobile applications, and ensure that your network infrastructure is properly configured to handle your BlackBerry clients. Also, Progent's disaster recovery specialists can help make sure that your BlackBerry data is included in your regular backup procedures in order that it can be restored rapidly and thoroughly.

Michigan State Contact Information:
Progent offers consulting services and onsite technical support throughout the state of Michigan.

Onsite IT Consulting
Progent locations in Michigan State

City Address Phone Link
Detroit 535 Griswold St
Detroit, MI 48226
United States
(248) 233-9443 Detroit Network Support Services
Grand Rapids 38 Fulton Street
Grand Rapids, MI 49503
United States
(616) 330-1110 Grand Rapids Network Support Services
Southfield 19785 W 12 Mile Rd
Southfield, MI 48076
United States
(248) 233-9443 Southfield Network Support Services

BlackBerry Enterprise Server Consulting and Technical Support
The BlackBerry BES Server offers companies a single and secure source for integrating BlackBerry smartphones into their messaging, collaboration, and software application environment. BlackBerry Enterprise Server (BES) allows wireless BlackBerry users to connect to Exchange Server, Lotus Domino, or Novell GroupWise messaging and to synchronize BlackBerry devices with workstations to achieve data consistency for applications such a calendars, contact lists, tasks, notes, and specialized business programs. Thanks to BlackBerry Enterprise Server (BES) support for Exchange Server, mobile workers carrying BlackBerry handsets have effortless access to Exchange email as well as to IM-enabled software via Microsoft Communications Server and Microsoft Lync Server 2010 support.

BlackBerry Enterprise Server Support

Progent's BlackBerry-certified consultants can assist you to design, configure, and support BlackBerry Enterprise Server so that you optimize the efficiency of BlackBerry users, simplify the management of a BlackBerry solution, and lower the expense of supporting a mobile workforce.

Professional BlackBerry Technical Support Offered Remotely from Progent
Progent's authorized RIM BlackBerry support specialists are available by phone to provide expert technical help to companies in the Detroit area or anywhere in Michigan. Progent's seasoned remote technical support team has helped businesses resolve network issues and reduce support costs in every state in the country and built a large following of satisfied customers. (Refer to Progent's customer testimonials.)

Progent can provide remote assistance for a wide selection of technologies related to RIM BlackBerry software and devices such as wireless synchronization, configuration with Exchange Server, setting up BlackBerry Enterprise Server (BES), and strengthening wireless security. Major BlackBerry certifications awarded to Progent's support professionals include:

BlackBerry Certified Support Specialist
Blackberry HelpProgent's BlackBerry Certified Support Specialist can assist you to carry out basic support operations including setting up BlackBerry handsets and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, establishing account settings, setting up e-mail filters, editing user profiles, update BlackBerry smartphones, sending service books, and configuring BlackBerry Desktop Manager to run with your company messaging software. Progent's seasoned service professionals can in addition help you to troubleshoot a wide array of issues associated with synchronization, handset recognition, email consistency, web access, wireless connectivity, Instant Messaging, desktop software configuration, and Desktop Redirector.

As a leader in delivering nationwide online technical assistance for small company networks, Progent can provide quick and economical contact with a BlackBerry Certified Support Specialist. Progent's online support expertise keeps your wireless support expenses low and, by handling problems promptly, improves the efficiency of your BlackBerry clients.

BlackBerry Certified Server Support Specialist
Blackberry Consulting ServicesProgent's BlackBerry Certified Server Support Specialist has the knowledge needed to configure and support the BlackBerry Enterprise Server in an Exchange Server environment. Progent's BlackBerry expert can help you to use resources such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center, and BESMon to run important tasks such as troubleshooting enterprise activation issues, registering and removing BlackBerry smartphone clients, activating passwords, configuring over-the-air software loading and configuration, deploying and troubleshooting the BlackBerry Smart Card Reader, and configuring database backup and restore processes.

Progent's BlackBerry-certified engineers can also assist you to operate administration software like the BlackBerry Administration Service for role-based administration, resolving attachment and data flow problems, and utilizing WiFi for enterprise activation. Also, Progent can explain the function of IT policies in the BlackBerry Enterprise system and help you to define and implement appropriate security options.

Progent's certified Exchange Server experts can team with Progent's BlackBerry Certified Server Support Specialist to assist you to optimize your existing Microsoft Exchange architecture for working smoothly with BlackBerry Enterprise Server or migrate your BlackBerry solution to the latest version of Microsoft Exchange Server.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers advanced knowledge for installing, managing, tracking, and maintaining one or multiple BlackBerry Enterprise Servers in an email environment based on Microsoft Exchange Server. Progent's BlackBerry consultant offers support skills in important technologies associated with BlackBerry integration such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, email structure, Microsoft Outlook, firewalls, proxy servers, DMZ, and IT policies and scheduling. Progent can help you to install and remove BlackBerry smartphone users on Exchange Server and Microsoft Active Directory, set up, monitor, and manage BlackBerry Enterprise Server, manage BlackBerry devices and client accounts, archive and support storage groups, apply permissions, install the Mobile Data System (MDS) and Instant Messaging, deploy access control lists, control Microsoft Exchange data flow, create, edit, and assign WLAN and VPN configurations, set up SNMP traps for alerts, and generate management reports based on SNMP results.

Progent's BlackBerry-certified engineer can help you with your BlackBerry technology in a number of settings such as Windows 2000, 2003 or 2008 platforms, Microsoft Windows XP, Windows Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware ESX, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition show you how to to use tools such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Performance Calculator and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer Support ServicesProgent can provide the support of a BlackBerry Certified Solution Designer to help you to plan, deploy, validate, repair, and produce documentation for a wireless environment based upon the integration of the BlackBerry Enterprise Solution, Exchange Server, and Active Directory. Progent's high-level consulting services for BlackBerry technology include business and network requirements assessment, solution architecture, installation strategy and implementation, performance tuning, design of a fault-tolerant architecture, information backup and disaster recovery consulting, and security design.

Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to understand your functional objectives and to design a mobile wireless environment that fits within your IT budget and aligns with your business strategy. Progent can clarify the implications of your operational policies on the configuration of a BlackBerry Enterprise Solution, assess your existing connectivity architecture's suitability to support a BlackBerry Enterprise Server, assist you to determine which management model and equipment match your requirements, and evaluate your messaging system topology. Progent can also explain the performance impact that the BlackBerry BES Server, SQL SQL Server, and Exchange Server have on each other so you can arrive at smart choices about options for software versions, server hardware and mass storage, network design, and application configuration.

To maximize system security, Progent's BlackBerry consultant can help your company to select and enable sensible security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISSP and GIAC-premier security specialists to run company-wide security assessment and compliance testing and recommend enhancements to account for your BlackBerry environment.

Call or Email Progent to Get Help from a RIM BlackBerry-Certified Professional
If you wish to contact Progent about consulting expertise for BlackBerry mobile wireless solutions, phone 1-800-993-9400 or refer to Contact Progent.

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