For organizations of any size in Detroit Michigan, Progent can provide convenient, fast, and economical contact with Cisco CCIE-Premier network experts. Cisco CCIEs are top-level network experts who earn this elite certification by completing rigorous examinations administered by Cisco. CCIEs can tackle the most complex problems associated with network interfacing, repair, and configuration. Progent's CCIEs operate directly with Cisco's internal engineers in identifying problems with Cisco IOS or Cisco NX-OS utilities and coming up with workarounds or obtaining software updates to fix problems. A Cisco-qualified CCIE has the experience to pinpoint the cause of computer network difficulties stemming from hardware or software.

Progent offers fast and affordable remote contact with a CCIE expert so that you can get high-level assistance for complicated network problems that are affecting business productivity but are outside the experience of your local network maintenance organization. Progent's Cisco CCIE-Certified support professionals can access your network using state-of-the-art remote support tools that allow them to provide rapid and cost-effective analysis and remediation of critical network problems.

Progent's CCIE Support Services
The vast majority of CCIEs work for large enterprises or nationwide ISPs, and so their help is not easily accessible to the general public. Progent is one of the few service providers to make CCIEs accessible to support small and mid-size companies. In addition, Progent can provide quick contact with a CCIE remotely so you can receive immediate support for complex network issues that are reducing worker efficiency. To find out how to talk to a Progent CCIE for timely assistance with your IT infrastructure, visit remote network support.

Michigan State Contact Information:
Progent offers consulting services and onsite technical support throughout the state of Michigan.

Onsite IT Consulting
Progent locations in Michigan State

City Address Phone Link
Detroit 535 Griswold St
Detroit, MI 48226
United States
(248) 233-9443 Detroit Network Support Services
Grand Rapids 38 Fulton Street
Grand Rapids, MI 49503
United States
(616) 330-1110 Grand Rapids Network Support Services
Southfield 19785 W 12 Mile Rd
Southfield, MI 48076
United States
(248) 233-9443 Southfield Network Support Services


Cisco's extensive selection of both current and legacy networking appliances familiar to Progent includes ASA 5500 Series Firewalls and PIX 500 Firewalls, the Catalyst Firewall Services Module (FWSM), protected high-speed and integrated services routers, Aironet and Meraki wireless access points, Cisco Meraki cloud-managed APs and switches, VoIP phones and systems, Catalyst and Nexus family switches, as well as data protection and VPN technology. Maintaining one of the largest groups of Cisco-premier CCIE engineers of any independent support company, Progent has privileged access to Cisco's internal support specialists and the latest learning resources to stay at the leading edge of connectivity solutions.

Patch Management for Cisco Network Infrastructure Appliances
Software update management is a critical and complicated task. Prompt and properly managed patching maximizes security, regulatory compliance, availability, and capability. Sporadic software update management can cause security vulnerabilities, compatibility issues, slow or erratic responsiveness, unnecessary offline stretches, or loss of key functions. Patching entails more than occasional updates of an OS and apps for servers and endpoints. Firmware patches can be as vital for network appliances such as switches, firewalls, and wireless access points.

Software Update Management Support for Network Infrastructure Devices

Progent can provide patch management expertise for network appliances from Cisco and other suppliers

Progent has delivered high-end support for Cisco networking appliances for over two decades and Progent's support services for software and firmware patch management offer organizations of all sizes a flexible and affordable solution for evaluating, validating, scheduling, implementing, and tracking software and firmware updates to your dynamic information system. To find out about Progent's service programs for firmware update management, go to Progent's patch management services.

To find out more about Progent's world-class support for Cisco network technology, select a topic:

Additional Support Expertise Offered by Progent
In addition to Cisco infrastructure, Progent's consulting professionals offer support for other major areas of computer technology, allowing Progent's experts to provide comprehensive business solutions for organizations of all sizes. A few vital disciplines where Progent's IT consultants can provide world-class expertise are: By offering an efficient full-service source for IT generalists and specialists, Progent can deliver fast, affordable, and comprehensive information technology solutions that match the special needs of businesses in Detroit Michigan.



An index of content::

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    Progent's ProSight Virtual Hosting offers proven virtual server architecture, a world-class data center, and the technical services of Progent's Microsoft-certified engineering team to provide small businesses with a complete information technology outsourcing alternative that enhances network availability and protection, reduces management hassle, and cuts costs. With Progent's Private Cloud Hosting, a smaller business can have each of its software platforms and critical application servers hosted in a safe and fault tolerant data center on a high-performance, high-availability virtual machine configured and supported by Progent's computer service experts.

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