Cisco Certified Remote and Onsite Network Support
Detroit Business Information Networks
For offices of any size in Detroit Michigan, Progent can provide easy, fast, and affordable communication with CCIE-Certified network experts. CCIEs are world-class network professionals who achieve this elite certification by completing strenuous testing administered by Cisco. CCIEs can handle the most complicated issues surrounding network deployment, repair, and optimization. Progent’s CCIEs work closely with Cisco's internal engineers in identifying anomalies with Cisco IOS or Cisco NX-OS utilities and developing workarounds or obtaining software updates to correct problems. A Cisco certified CCIE knows how to isolate the cause of computer network problems stemming from network appliances or applications.
Progent offers affordable remote contact with a CCIE specialist so your company can receive high-level help for complex network problems that are affecting your business but are outside the scope of your ordinary IT support resources. Progent's CCIE-Certified network experts can connect to your system using state-of-the-art remote support tools in order to perform rapid and economical diagnosis and remediation of serious network issues.
Progent's CCIE Support Services
The vast majority of CCIEs work for large corporations or nationwide ISPs, and consequently their help is not easily available to the general public. Progent is one of the few consulting organizations that makes CCIEs available to support small and mid-size companies. Also, Progent offers quick contact with a CCIE by phone so you can receive timely support for complex network problems that are reducing worker productivity. To learn how to get in touch with a Progent CCIE for immediate help with your network, visit Progent's remote network support.
Michigan State Contact Information:
Progent offers consulting services and onsite technical support throughout the state of Michigan.
| City | Address | Phone | Link |
| Detroit | 535 Griswold St Detroit, MI 48226 United States |
(248) 233-9443 | Detroit Network Support Services |
| Grand Rapids | 38 Fulton Street Grand Rapids, MI 49503 United States |
(616) 330-1110 | Grand Rapids Network Support Services |
| Southfield | 19785 W 12 Mile Rd Southfield, MI 48076 United States |
(248) 233-9443 | Southfield Network Support Services |
Cisco's large selection of current and legacy infrastructure devices familiar to Progent includes ASA 5500 Series Security Appliances and PIX 500 Series Firewalls, the Catalyst Firewall Services Module (FWSM), secure high-speed and integrated services (IS) routers, wireless access points, Meraki cloud-managed Wi-Fi APs and switches, Voice over IP (VoIP) systems, Catalyst and Nexus family switches, as well as security and VPN technology. Maintaining one of the largest teams of Cisco-certified CCIE experts of any independent support firm, Progent has priority access to Cisco's engineering support specialists and Cisco's advanced learning resources to keep at the vanguard of network solutions.
To learn more information about Progent's consulting support for Cisco technology, select a topic:
- Overview of Cisco Engineering Services
- Fast Remote Help from a CCIE Consultant
- Cisco Firepower Firewalls: Integration and Management Support
- Cisco ASA 5500-X Firewall with Cisco Firepower: Integration and Management Expertise
- Cisco ASA 5500 Firewalls Upgrade. Migration Expertise
- PIX 500 Firewall Management Support
- Cisco Routers Engineering Services
- Cisco Wireless Consulting Help
- Cisco Aironet Wireless APs Design Services
- Cisco Small Business 100, 300 and 500 WiFi Access Points Engineering Help
- Cisco Catalyst Wi-Fi 6 Access Points Planning, Configuration and Debugging Expertise
- Cisco Wireless Controllers Consultants
- Meraki APs Deployment Help
- Cisco Unified Communications Manager (CUCM or Unified CM) and CallManager Consulting and Troubleshooting
- Cisco Voice over IP Phones and IP Video Phones Consulting and Wireless IP Phone Solutions
- Cisco Jabber Integration Services
- Cisco Catalyst Switches Configuration and Maintenance Services
- Cisco Nexus Switches Support and Troubleshooting Expertise
- Meraki Switches Support and Troubleshooting Services
- Cisco VPN and Network Security Engineering Support
- SIP and CUBE Infrastructure Solutions: SIP Trunks and CUBE Integration Expertise
- Design Expertise for Cisco-based Data Centers
- Network Optimization Expertise for Service Providers
- Streamlined Network Management Techniques for Cisco-powered Infrastructure
- NetApp and Cisco FlexPod Private Cloud Architecture Consulting Services
Besides Cisco products and technology, Progent's consultants offer support for other important areas of IT systems, making it possible for Progent's experts to provide full-featured business solutions for organizations of any size. A few key areas where Progent can provide world-class expertise include:
- Microsoft Windows Server 2019 migration consulting
- Windows Server 2016 Hybrid Cloud/On-premises Solutions
- Windows Server 2012 R2 Deployment
- ProSight WAN Watch Infrastructure Management Services
- Microsoft Exchange 2010 Migration and Support
- Data Security Compliance Testing and Problem Remediation
- Business Continuity Planning and Testing
- Microsoft SQL Server 2019 Integration, Microsoft SQL Server 2017 Migration and Application Development and Microsoft SQL Server 2016 Development and Maintenance
- SharePoint Application Development
- Oracle DBA Services and MySQL Application Programming
- Hyper-V System Design
- Windows Hyper-V System Design
- VMware vSphere and vCloud Configuration and Troubleshooting
- VMware Site Recovery Manager (SRM) Application Continuity Planning
- VMware NSX Virtual Network Design and Management
- Citrix XenApp and XenDesktop Virtualization Expertise
- Project Management Outsourcing
- Azure enterprise hybrid cloud solutions, Amazon Web Services (AWS) hybrid cloud solutions, and Google Cloud Platform (GCP) planning and integration expertise
An index of content::
Microsoft Office 2000 System Recovery
Microsoft Office 2003 Network Design Consultant
Progent’s IT outsourcing services provide economical network consulting for small companies. Whether it includes planning network infrastructure, setting up an internal Help Desk or outsourcing a one, rolling out an updated email system, monitoring your system, or creating an on-line eCommerce application, outsourcing your network engineering services can reduce costs and minimize uncertainties, permitting network service expenses to grow in a more moderate and manageable manner than is possible by building up a bulky, all-purpose in-house network support staff. Progent’s Outsourcing White Paper and flyers tell you how Progent can help you create a protected and robust network architecture for your critical business software powered by Microsoft Windows such as Microsoft Office XP, Office 2003, and Office 2000.
Windows Server 2019 Cybersecurity IT Consultant
Windows Server 2019 Clusters Sets Online Technical Support
Progent's certified Windows Server 2019 experts can help your company to design and implement an efficient migration to Windows Server 2019 using existing system architecture or a new cloud-hosted or hybrid deployment model. Windows Server 2019 delivers significant enhancements in scale, speed, ease of management, virtualization, cybersecurity, hybrid local/cloud deployments, resilience, and Linux support.
Microsoft Exchange Server Migration Professionals
Exchange Server 2010 Upgrade Engineer
Progent can provide expert help for each step of your Microsoft Exchange Server 2010 migration with services that include end-to-end project management services, site prep, project design and documentation, specification of all new software licenses and equipment required, recommended vendor sourcing, system testing at client site or at Progent's test facility, managing temporary coexistence between Microsoft Exchange Server 2010 and Exchange Server 2003 or 2007, implementation of the production system, deactivating the old servers, and training for client's support staff and users.
Antispam Technology
Anti-Virus Support and Help
E-Mail Guard is a comprehensive service for defending against spam and viruses. E-Mail Guard handles the protection and management of company email by providing continually improved spam and virus blocking, policy management, content filtering, and defense against email-based directory harvesting and DDoS attacks. E-Mail Guard also includes tracking, administration and analysis tools as well as outgoing email testing to help you troubleshoot your email system and specify and enforce corporate email policy.
Dynamics GP Accounting Information Technology Consulting
24/7 Dynamics GP Power BI Specialist
Progent’s Microsoft certified consultants provide a range of consulting services for Dynamics GP. Microsoft Dynamics GP is a Microsoft financial package and business management solution built, like all Microsoft financial solutions, on the scalable and familiar foundation of Microsoft Windows technology. Microsoft Dynamics GP 2010, the latest edition of Microsoft financial products in the Microsoft Dynamics GP/Great Plains line, provides a cost-effective tool for controlling and combining accounting, e-commerce, supply chain, manufacturing, project accounting, field service, CRM, and HR. Microsoft Dynamics GP is simple to install and integrate, and with its segmented approach you are able to license only the functions you currently require, with the option to expand users and enlarge functionality when necessary. Progent’s Dynamics GP/Great Plains Software consulting experts can help you install, configure and administer Dynamics GP 2010 as well as earlier versions of Microsoft Dynamics GP.
High Availability Data Center Computer Consulting
Biggest High-Availability Data Centers Specialist
Progent's Data Center engineers can help you identify high availability data centers that match the specific needs of your company. Fault tolerant co-location sites are especially attractive to small companies due to of their affordability and simplified logistics in comparison to pursuing a do-it-yourself approach. Attempting to create an on-site data center with even a basic degree of fault tolerance is too expensive for the majority of small businesses. Progent is ready to show you how to reap all the advantages of high availability data centers and 24x7 colo sites by providing a full array of engineering and support services.
Hosting for Virtual Servers Consultant
Largest Services Private Clouds for Small Businesses
Progent's Private Cloud Hosting and Management service provides comprehensive hosting of a small or mid-size organization's production servers in an environment that delivers the maximum degree of dependability and expandability and is also easy to transfer to another host. Progent's Private Cloud Hosting options are based on proven virtualization technologies that enable small and midsize businesses with mixed- platform environments to save significantly on the expense of capital equipment, infrastructure support, and IT management while achieving world-class fault tolerance and an unmatched degree of vendor flexibility.
ProSight network infrastructure documentation management Professional
SSL certificate management Engineer
Progent's ProSight IT Asset Management is an IT infrastructure documentation management service that allows you to capture, update, retrieve and safeguard data about your IT infrastructure, procedures, business apps, and services. You can instantly locate passwords or IP addresses and be alerted automatically about impending expirations of SSL certificates or warranties. By updating and organizing your IT documentation, you can eliminate up to half of the time thrown away looking for critical information about your IT network. ProSight IT Asset Management features a common repository for storing and collaborating on all documents required for managing your business network such as recommended procedures and How-To's. ProSight IT Asset Management also supports a high level of automation for gathering and relating IT data. Whether you’re planning enhancements, performing maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the information you require the instant you need it.
Microsoft Experts Monitoring and Reporting Information Technology Consulting
Consultant Monitoring and Reporting
Small to middle size businesses can now get all the advantages of System Center Operations Manager 2007 and also have quick access to Progent’s Microsoft and Cisco certified IT consulting professionals. With Progent's economically priced IT support programs, mid-size organizations can choose a simple co-sourcing service program built around Microsoft Operations Manager with network monitoring, reporting, Help Desk and remote service or a comprehensive round-the-clock outsourcing solution. Progent supports Microsoft Operations Manager to provide small and midsize company networks world-class availability, security and performance.
Setup and Support MOM 2007
Remote Monitoring and Reporting Network Engineer
Progent's Microsoft-certified consultants have more than a decade of background planning, deploying, optimizing and fixing System Center Operations Manager environments and offer organizations of all sizes advanced online or on-premises consulting support for Microsoft SCOM 2012. Progent can help your company to plan a topology for System Center 2012 Operations Manager servers that provides the performance and availability needed to watch over your datacenter effectively, whether your infrastructure are on-premises, cloud-based, or a hybrid solution. Progent can also assist you to install and set up System Center 2012 Operations Manager management packs based on best practices for tracking network infrastructure and Microsoft and 3rd-party apps and services. Also, Progent can provide responsive online or onsite troubleshooting to assist you to remediate serious problems uncovered by System Center 2012 Operations Manager.
Windows and Linux Computer Consultants
Online Support Windows, Linux, UNIX, Solaris
If your business network combines Linux-based products platforms with MS Windows, Progent can assist you to integrate your servers into a unified environment that allows all your OS platforms to run side by side for simple management, transparent information exchange, high reliability, enhanced performance, and strong protection. Progent's UNIX/Linux and Microsoft Windows integration support services include IT infrastructure configuration and service, support for Windows services for UNIX, online network monitoring and management, online network help and repair, on-site technical support, and Helpdesk support.
Amazon EC2 security Outsourced Programming
Amazon EC2 instances Contract Programmer
Progent can provide affordable remote support to help businesses to access Amazon AWS cloud services such as Amazon EC2 for virtual server hosting, Amazon S3, and Amazon Glacier. Progent can help your IT team with every aspect of Amazon AWS migration and troubleshooting including needs analysis, readiness evaluation, system design, testing, deployment, centralized administration, performance tuning, licensing management, disaster recovery mechanisms, and security and compliance.
Helpdesk for Remote Workers Remote Support
Teleworker Solutions Professional
Progent has two decades of background helping small and medium-size organizations to plan, implement, tune, manage, and debug information networks that incorporate teleworkers.
Systems Management Server 2003 Professional
SMS Server 2003 Upgrade Online Support
Systems Management Server 2003 provides added capability for change and configuration management of Windows-based systems via introducing Feature Packs. Feature Packs reduce the net administrative costs of managing and deploying software by making it simpler to install system images, manage mobile devices, and run management tools. In addition to advising you about techniques to cut management costs by deploying Microsoft SMS 2003 Feature Packs, Progent's consulting experts can show you how to plan and perform IT projects that cover processes that Feature Packs are designed to make more efficient. Progent's adoption and update services can lower cost and eliminate business disruption as you move to new operating systems and applications. Progent's wireless consulting experts can help you develop efficient processes and policies to manage handheld computers and intelligent portable phones so your mobile workforce stays efficient and secure. Progent's CISSP-certified engineers and CISM-certified security experts can show you how to design a security plan that incorporates standards, procedures and IT products to keep your IT network protected.
McAfee Security Consultancy
Evaluation Intrusion Protection Systems
Progent provides small and medium size businesses expert consulting for Intrusion Protection products and IPsec VPN technology from leading firewall and VPN security companies such as WatchGuard, Juniper Networks, and Symantec. Progent can help you design a comprehensive security strategy and choose appropriate products from multiple vendors to support your security goals while staying within your budget restraints.
After Hours CheckPoint FireWalls Cybersecurity Companies
Check Point 15000 Firewalls Security Consultancies
Progent's Check Point Software experts can help you choose and deploy Check Point Firewall utilities and hardware powered by Check Point's security platform to offer an economical and efficient security solution for your IT network. Progent can also help you integrate other Check Point technologies including Check Point ZoneAlarm and Check Point Power-1 firewalls with security products from other suppliers and provide a single stop for on-going technical support, maintenance, training, and consulting expertise.
SharePoint 2013 Community Sites Online Support
SharePoint Online Computer Engineer
Progent has been providing SharePoint consulting services since the initial SharePoint product was published more than a a dozen years, and Progent has the scope of technical know-how to help organizations of all sizes to design and carry out a SharePoint Server 2013 deployment and create SharePoint 2013 applications that bring substantial business benefit to your information network. Progent's Microsoft-certified consultants can help your company to evaluate the risks and benefits of upgrading to SharePoint Server or SharePoint Online from older releases of SharePoint or from another collaboration solution; decide if an in-house, Cloud-based or hybrid deployment is most sensible for your company; and select the most appropriate edition of SharePoint 2013 for your purposes. Progent can provide full project management outsourcing or can assist in individual jobs associated with your SharePoint 2013 deployment.
CISM Network Security Audit
CISM Security Management Engineers
Progent offers the services of CISM Certified security consultants. The Certified Information Security Manager (CISM) organization defines the core capabilities and international standards of performance that IT security managers are required to master. It provides business management the assurance that consultants who have earned their CISM certification possess the background and knowledge to deliver effective security management and consulting consulting.
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