For companies of any size in Detroit Michigan, Progent can provide convenient, fast, and economical communication with Cisco CCIE-Certified engineers. CCIEs are top-level networking engineers who achieve this prestigious recognition by completing rigorous testing administered by Cisco. CCIE-certified consultants can tackle the most complicated problems surrounding network integration, repair, and configuration. Progent's CCIE-qualified professionals operate closely with Cisco's internal engineers in identifying anomalies with Cisco IOS or NX-OS utilities and coming up with workarounds or receiving software updates to correct problems. A Cisco CCIE knows how to isolate the origin of computer network problems whether from network appliances or software.

Progent can provide affordable remote contact with a CCIE expert so your company has the opportunity to receive high-level help for complex network problems that are impacting your business but are beyond the experience of your local network maintenance resources. Progent's Cisco CCIE-Premier support professionals can examine your system using state-of-the-art remote support tools in order to perform rapid and low-cost analysis and repair of critical network problems.

Progent's CCIE Support Services
The vast majority of CCIEs work for big enterprises or national Internet providers, and so their skills are not easily accessible to smaller businesses. Progent is among the rare service organizations to make CCIEs available to help small and medium sized businesses. Also, Progent can provide fast contact with a CCIE by phone so you can receive timely support for urgent network problems that are hurting worker efficiency. To find out how to get in touch with a Progent CCIE for immediate assistance with your network, go to Progent's remote network help.

Michigan State Contact Information:
Progent offers consulting services and onsite technical support throughout the state of Michigan.

Onsite IT Consulting
Progent locations in Michigan State

City Address Phone Link
Detroit 535 Griswold St
Detroit, MI 48226
United States
(248) 233-9443 Detroit Network Support Services
Grand Rapids 38 Fulton Street
Grand Rapids, MI 49503
United States
(616) 330-1110 Grand Rapids Network Support Services
Southfield 19785 W 12 Mile Rd
Southfield, MI 48076
United States
(248) 233-9443 Southfield Network Support Services


Cisco's extensive selection of current and legacy connectivity devices supported by Progent includes ASA 5500 Series Firewalls and PIX 500 Series Firewalls, the Catalyst FWSM, secure high-speed and integrated services (IS) routers, Aironet and Meraki wireless access points, Meraki cloud-managed Wi-Fi APs and aggregation switches, Voice over IP (VoIP) systems, Catalyst and Nexus family switches, plus data protection and Virtual Private Network technology. With the resources of one of the largest groups of Cisco-premier CCIE consultants of any independent support firm, Progent has privileged access to Cisco's engineering support specialists and Cisco's advanced training tools to stay at the leading edge of connectivity technology.

Patch Management for Cisco Network Appliances
Software update management is an essential and complex task. Prompt and correctly managed patching maximizes security, regulatory compliance, uptime, and capability. Sporadic patch management can result in security gaps, compatibility issues, slow or erratic responsiveness, excessive downtime, or loss of important functions. Patching entails more than occasional updates of operating systems and applications for servers and endpoints. Firmware updates can be as essential for network infrastructure appliances like switches, firewalls, and wireless APs.

Software Update Management Services for Network Infrastructure Appliances

Progent offers software update management support for infrastructure devices from Cisco and other leading vendors

Progent has delivered high-end assistance for Cisco networking appliances for over two decades and Progent's managed services for patch management offer organizations of any size a flexible and affordable solution for assessing, testing, scheduling, applying, and documenting software and firmware updates to your dynamic information system. To find out about Progent's service programs for patch management, go to Progent's patch management service plans.

In order to find out more details about Progent's professional support for Cisco network technology, choose a subject:

Other Support Expertise Offered by Progent
Progent can also provide a broad selection of consulting services in key areas to help businesses to turn Cisco networking products into a cohesive IT system that delivers strategic value. A few of the services available from Progent's subject matter experts include project management expertise, VMware vSphere planning and deployment, VMware Site Recovery Manager application continuity consulting, VMware NSX virtual network architecture and integration, Microsoft Windows Server 2022 solution design and integration expertise, Microsoft Windows Server 2019 migration services, Windows 2016 hybrid cloud solutions, Windows Hyper-V deployment, business continuity planning and testing, Windows Server 2012 R2 support, penetration testing with NodeZero from Horizon3.ai, network security vulnerability assessment, DBA and application expertise, and part-time Chief Information Officer consulting services.

Progent can also help your company you to design, deploy, administer and repair enterprise hybrid cloud solutions that include local and cloud-based resources and that use Cisco technology. (Learn about Progent's Microsoft Azure enterprise hybrid cloud solutions, Amazon Web Services enterprise hybrid cloud solutions, and Google Cloud Platform (GCP) planning and integration consulting.)

By offering a convenient centralized resource for network generalists and application experts, Progent can deliver timely, inexpensive, and thorough information technology solutions that match the unique requirements of companies in Detroit Michigan.



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