Cisco Technology Remote and On-site Computer Network Consulting
Detroit Enterprise Information Networks
For organizations of any size in Detroit Michigan, Progent can provide convenient, fast, and economical contact with Cisco CCIE-Premier network experts. Cisco CCIEs are top-level network experts who earn this elite certification by completing rigorous examinations administered by Cisco. CCIEs can tackle the most complex problems associated with network interfacing, repair, and configuration. Progent's CCIEs operate directly with Cisco's internal engineers in identifying problems with Cisco IOS or Cisco NX-OS utilities and coming up with workarounds or obtaining software updates to fix problems. A Cisco-qualified CCIE has the experience to pinpoint the cause of computer network difficulties stemming from hardware or software.
Progent offers fast and affordable remote contact with a CCIE expert so that you can get high-level assistance for complicated network problems that are affecting business productivity but are outside the experience of your local network maintenance organization. Progent's Cisco CCIE-Certified support professionals can access your network using state-of-the-art remote support tools that allow them to provide rapid and cost-effective analysis and remediation of critical network problems.
Progent's CCIE Support Services
The vast majority of CCIEs work for large enterprises or nationwide ISPs, and so their help is not easily accessible to the general public. Progent is one of the few service providers to make CCIEs accessible to support small and mid-size companies. In addition, Progent can provide quick contact with a CCIE remotely so you can receive immediate support for complex network issues that are reducing worker efficiency. To find out how to talk to a Progent CCIE for timely assistance with your IT infrastructure, visit remote network support.
Michigan State Contact Information:
Progent offers consulting services and onsite technical support throughout the state of Michigan.
| City | Address | Phone | Link |
| Detroit | 535 Griswold St Detroit, MI 48226 United States |
(248) 233-9443 | Detroit Network Support Services |
| Grand Rapids | 38 Fulton Street Grand Rapids, MI 49503 United States |
(616) 330-1110 | Grand Rapids Network Support Services |
| Southfield | 19785 W 12 Mile Rd Southfield, MI 48076 United States |
(248) 233-9443 | Southfield Network Support Services |
Cisco's extensive selection of both current and legacy networking appliances familiar to Progent includes ASA 5500 Series Firewalls and PIX 500 Firewalls, the Catalyst Firewall Services Module (FWSM), protected high-speed and integrated services routers, Aironet and Meraki wireless access points, Cisco Meraki cloud-managed APs and switches, VoIP phones and systems, Catalyst and Nexus family switches, as well as data protection and VPN technology. Maintaining one of the largest groups of Cisco-premier CCIE engineers of any independent support company, Progent has privileged access to Cisco's internal support specialists and the latest learning resources to stay at the leading edge of connectivity solutions.
Patch Management for Cisco Network Infrastructure Appliances
Software update management is a critical and complicated task. Prompt and properly managed patching maximizes security, regulatory compliance, availability, and capability. Sporadic software update management can cause security vulnerabilities, compatibility issues, slow or erratic responsiveness, unnecessary offline stretches, or loss of key functions. Patching entails more than occasional updates of an OS and apps for servers and endpoints. Firmware patches can be as vital for network appliances such as switches, firewalls, and wireless access points.
Progent has delivered high-end support for Cisco networking appliances for over two decades and Progent's support services for software and firmware patch management offer organizations of all sizes a flexible and affordable solution for evaluating, validating, scheduling, implementing, and tracking software and firmware updates to your dynamic information system. To find out about Progent's service programs for firmware update management, go to Progent's patch management services.
To find out more about Progent's world-class support for Cisco network technology, select a topic:
- Introduction to Cisco Network Support
- Timely Remote Assistance from a CCIE Network Engineer
- Cisco Firepower NGFW Series Firewalls: Integration and Management Support
- ASA 5500-X Firewall with Firepower Services: Configuration and Management Expertise
- ASA 5500 Series Firewall Consulting Help
- Cisco PIX 500 Series Firewall Engineering Expertise
- Cisco Routers Configuration and Troubleshooting Support
- Cisco Wireless Network Design Services
- Cisco Aironet Wireless Access Points Deployment Services
- Cisco Small Business WiFi Access Points Engineering Support
- Cisco Catalyst 802.11ax Wi-Fi 6/6E Wireless APs Planning, Deployment and Debugging Support
- Cisco Wireless Controllers Consultants
- Meraki Wireless Access Points Engineering Support
- Cisco Unified Communications Manager (CUCM or Unified CM) and Cisco CallManager Configuration and Technical Support
- Cisco VoIP Phones and IP Video Desktop Phones Consulting Services and Wireless IP Phone Configuration
- Cisco Jabber Migration and Support Expertise
- Cisco Catalyst Switches Engineering Expertise
- Nexus Switches Consulting and Support Services
- Meraki MS Switches Deployment Expertise
- Cisco VPN and Security Engineering Help
- SIP and CUBE Integration Solutions: SIP Trunking and Cisco CUBE Integration Expertise
- Cisco Duo MFA Two-factor Authentication (2FA) Services for Teleworkers
- Infrastructure Design for Cisco-based Data Centers
- Data Center Optimization Consulting for ISPs
- Centralized Cloud-based and Hybrid Management Solutions for Cisco-powered Infrastructure
- NetApp and Cisco FlexPod Cloud Architecture Consulting Services
In addition to Cisco infrastructure, Progent's consulting professionals offer support for other major areas of computer technology, allowing Progent's experts to provide comprehensive business solutions for organizations of all sizes. A few vital disciplines where Progent's IT consultants can provide world-class expertise are:
- Windows Server 2022 solution design and migration services
- Microsoft Windows Server 2019 migration services
- Windows Server 2016 Hybrid Cloud Solutions
- Windows Server Planning and Installation
- ProSight WAN Watch Network Infrastructure Monitoring and Management Services
- Microsoft Exchange Server 2010 Configuration
- Data Security Compliance Assessment and Problem Remediation
- Disaster Recovery/Business Continuity Planning and Verification
- Microsoft SQL 2019 Solution Design, SQL Server 2017 Migration and SQL Server 2016 Development and Maintenance
- SharePoint Server Application Development
- Oracle Software Development and MySQL Database Design and Development
- Hyper-V System Design
- Hyper-V Consulting
- VMware vSphere Configuration and Troubleshooting
- VMware Site Recovery Manager (SRM) Application Continuity Consulting
- VMware NSX Network Virtualization Design and Management
- Citrix Server and Desktop Virtualization
- Project Management Outsourcing
- Azure enterprise hybrid cloud solutions, Amazon Web Services (AWS) hybrid cloud solutions, and Google Cloud Platform integration expertise
An index of content::
Microsoft SQL Server 2008 Network Engineer
SQL Server 2008 Consultant Services
SQL Server 2008 offers powerful, standardized tools to computer experts and network users, reducing the complexity of creating, integrating, administering, and using enterprise data and analytical programs on platforms ranging from handheld devices to enterprise information networks. The complexity and interconnectivity requirements of Microsoft SQL Server 2008 call for an IT consultant with hands-on expertise and broad knowledge in planning and deploying data-driven, end-to-end business IT solutions. The expertise of Progent's Microsoft-certified engineering staff, with an average of more than 10 years of background involving Microsoft technology, ensures you success in planning, deploying and managing Microsoft SQL Server 2008 applications that are seamlessly integrated with the Microsoft .NET platform.
Remote Support Services Operations Manager Migration
System Center OpsMgr 2012 IT Consultant
Progent's Microsoft-certified consultants have over 10 years of background designing, implementing, optimizing and repairing System Center Operations Manager solutions and can provide organizations of any size expert online or onsite consulting support for System Center 2012 Operations Manager. Progent can help your company to design an architecture for System Center 2012 Operations Manager servers that delivers the responsiveness and availability needed to watch over your IT resources efficiently, whether your datacenters are on-premises, in the cloud, or a mixed environment. Progent can also help you to import and customize Microsoft SCOM 2012 management packs according to best practices for tracking network infrastructure as well as both Microsoft and third-party apps and services. Also, Progent can provide responsive remote or on-premises technical support to assist you to fix serious issues detected by System Center 2012 Operations Manager.
Windows 2019 Hyper-V Online Help
Windows Server 2019 Hyper-V Online Support Services
Progent's Windows Server 2019 disaster recovery planning consultants can help your organization to design a disaster recovery system based on Microsoft's cloud-tested Failover Clustering technologies such as Cluster Sets, Storage Replica, Storage Spaces Direct, Virtual Machine Load Balancing, and Cloud Witness.
Solaris Consultant
Solaris Consultant
If your company computer system mixes Solaris technology with MS Windows, Progent can show you how to integrate your servers into a unified environment that allows all your OS platforms to run side by side for simple management, seamless information exchange, high dependability, superior throughput, and tight protection. Progent's Sun Solaris and Microsoft Windows integration support offerings include IT architecture integration and support, support for Windows services for UNIX, online server monitoring and administration, remote technical support and repair, on-site technical support, and Contact Center outsourcing.
Engineers ProSight VM Hosting
ProSight Small Business Private Clouds Engineer
Progent's ProSight Virtual Hosting offers proven virtual server architecture, a world-class data center, and the technical services of Progent's Microsoft-certified engineering team to provide small businesses with a complete information technology outsourcing alternative that enhances network availability and protection, reduces management hassle, and cuts costs. With Progent's Private Cloud Hosting, a smaller business can have each of its software platforms and critical application servers hosted in a safe and fault tolerant data center on a high-performance, high-availability virtual machine configured and supported by Progent's computer service experts.
Remote Desktop Small Business Computer Consultants
Remote Desktop Small Business IT Outsourcing
Progent's remote connectivity and wireless synchronization specialists can help you to design and configure secure access solutions for off-site desktops, laptops, and smartphones so they integrate seamlessly with your information network, enabling your business to optimize the productivity of your off-site workforce.
Google Cloud Docker Services
Emergency Google GCP Cloud integration Consultancy
Progent can provide cost-effective online and on-premises consulting to help organizations of any size to migrate any portion of their core network resources to Google Cloud Platform (GCP). This can save time and hardware expense and enable the use of Google's state-of-the-art machine learning tools. Progent can help you with every aspect of Google Cloud Platform migration and troubleshooting including needs analysis, readiness evaluation, architectural design and review, testing, configuration, centralized administration, performance optimization, licensing management, backup/restore mechanisms, and security.
New York On-Call Services
Connecticut Computer Consultation
Progent's Technical Response Center provides national remote help for Windows and Cisco-based small office computer networks. Progent's Microsoft and Cisco-Certified support professionals provide phone support and remote secure computer access to isolate and resolve network problems quickly and affordably. The scope of IT experience available from Progent's team of nationwide service engineers allows Progent to escalate even the most difficult network issues to competent specialists as required.
Cisco Virtual Private Network Technical Support
Cisco Virtual Private Network Remote Consulting
Progent's Cisco Security/VPN professionals and CCIE and CCNP certified support staff can help your small or mid-size company deploy and maintain Cisco's security and VPN technology including routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco Virtual Private Network products include both remote connectivity and site-to-site VPNs with Cisco IOS Software and Advanced Integrated Module hardware encryption cards, and hardware appliances, such as a VPN concentrator, router, Cisco PIX Firewall, or dedicated VPN server for dial-up services. Cisco VPN solutions are easy to manage and offer the versatility to evolve with your growing business needs. Progent's Cisco-Premier network consultants are familiar with Cisco's complete family of products targeted at preventing data pilfering, virus and worm assaults, Denial of Service attacks, and other security risks to your network. Progent can help you deploy Cisco technology to achieve secure access, intrusion protection, and full Identity services based on Cisco Access Control Server using RADIUS security and TACACS to establish a central user access control framework for user certification, permissions, and tracking from an easy-to-use Web interface.
Server patch management Consultants
IoT sensors patch management Professional
Progent's managed services for patch management provide businesses of all sizes a flexible and affordable solution for evaluating, testing, scheduling, implementing, and tracking software and firmware updates to your servers, such as printers and scanners, infrastructure appliances like routers and wireless APs, and Internet-of-Things (IoT) devices like alarms and robotics.
Excel 2016 Migration Consulting
Network Consult PowerPoint 2016
Progent's certified Office and Microsoft 365 experts can assist companies of any size to integrate Microsoft Office desktop and Microsoft 365 applications such as Office Excel, Word, PowerPoint, Outlook, Microsoft Access, Visio and Publisher into a seamless productivity solution that provides quick return on investment and promotes improved business outcomes. Progent can assist you to interface Microsoft Office or Microsoft 365 apps with each other and with other key Microsoft technologies such as SharePoint, Exchange Server and SQL Server deployed locally or hosted in the cloud. Progent can also help you to fix compatibility problems between different versions of Microsoft Office desktop and offers customized online instruction to individuals or groups.
SQL Server 2016 Database Migration Consultants
Technology Consulting Services SQL Server 2016 and Excel
SQL Server 2016 introduces major enhancements in speed, capacity, security and compliance, high-availability, BOYD integration, plus integrated analytics and reporting. Innovations include PolyBase for handling relational and non-relational files simultaneously for big data applications, Jason integration, Always Encrypted mode, Mobile Report Publisher, and centralized management of local and cloud resources. Progent's Microsoft-certified consultants can provide remote and onsite expertise to help businesses of all sizes to implement, administer or debug any version of SQL Server 2016. Progent can also help you to interface SQL Server 2016 with other key Microsoft technologies including Windows Server, Exchange Server 2016, SharePoint, Dynamics CRM, Lync or Skype for Business, and SCOM.
CIO Support Outsourcing
Engineer Part-Time CIO
Progent can supply small companies with an information management professional who can function as a part-time Chief Information Officer. This part-time CIO can offer long-term direction to help you deploy sensible technology to enhance business processes so they align more closely with your corporate objectives. Your company can develop and install a well conceived IT plan without absorbing the expense of a full-time Chief Information Officer.
Office Outlook for Mac Class
Best Learn Office Entourage for Mac
Progent can provide one-on-one education customized for individuals who want to broaden their knowledge of the macOS and OS X platform, Apple Mac computers, or Mac office productivity applications including Word, Excel, and Outlook for Mac. Progent also offers specialized group or one-on-one webinar training for Mac applications.
Network Management Services Microsoft Office 2000
Microsoft Windows Network Consulting Experts
Progent's IT outsourcing packages offer affordable network support for small companies. Whether it includes planning network infrastructure, setting up an internal Help Desk or outsourcing a one, rolling out an updated e-mail system, monitoring your system, or building an on-line eCommerce solution, outsourcing your network technical services can contain expenses and minimize risks, allowing network support expenses to increase in a more moderate and manageable manner than is feasible by assembling a large, all-purpose in-house IT organization. Progent's Outsourcing White Paper and datasheets tell you how Progent can enable you to create a protected and highly available system foundation for your critical applications powered by Windows including Microsoft Office XP, Microsoft Office 2003, and Microsoft Office 2000.
24/7 Altaro VM Backup Boot from Backup Technology Consulting Services
Hornetsecurity Altaro VM Backup and Hyper-V Computer Consulting
Altaro VM Backup from Hornetsecurity offers small organizations a reliable and budget-friendly solution for backing up and recovering Microsoft Hyper-V and VMware-powered virtual machines. Altaro VM Backup can be used for on-premises, offsite, distributed, and cloud environments and also supports cost-effective cloud backup to Azure storage. Altaro VM Backup protects against ransomware attacks by leveraging Immutable Cloud Storage. This creates tamper-proof backup data that cannot be modified by any user including administrators or root users. Progent is a certified Hornetsecurity/Altaro partner and offers a wide range of remote or on-premises services to help you to design, deploy, manage and troubleshoot a comprehensive backup/restore system powered by Altaro VM Backup software. With ProSight DPS Altaro VM Backup, Progent delivers a managed backup/restore service powered by on Altaro VM Backup software.
Citrix OpenCloud Access Onsite Technical Support
Citrix VHD desktops Online Technical Support
For desktop virtualization, Progent offers the expertise of a Citrix XenDesktop expert who can help you to design a XenDesktop solution that maximizes the business impact of your information system; integrate XenDesktop technology with your physical and virtual servers, end-user devices, and peripherals; migrate your existing desktop virtualization software to current versions of XenDesktop; and provide comprehensive remote technical support. Progent can also instruct your network managers to follow best practices to maintain XenDesktop effectively.
Backup and Restore Software Engineers
Retrospect for Mac Consult
Progent can provide affordable online support from consultants with expertise in a wide array of utilities and services that deliver solutions for backing up Windows, Mac, and Linux/UNIX physical and virtual servers and workstations plus notebooks and smartphones. Progent can provide help for all major backup products including Acronis Backup and Recovery, Barracuda Backup, Altaro VM Backup, Backup Exec, BackupAssist, CrashPlan, Double-Take Backup, MozyPro, Retrospect, Apple Time Machine, VMware vSphere Data Protection (VDP), and Solaris FLARs. Progent's consultants can assist your company to deploy, upgrade, or troubleshoot data backup systems for a range of environments including local, edge to datacenter, cloud-based, or hybrid.
SCCM Troubleshooting Remote Troubleshooting
SCCM Migration Engineer
Configuration Manager automates application and device deployment and updating, simplifies security and compliance settings control, inventories network assets, protects against corporate data leakage, provides network health monitoring, enables secure end-user self service, and offers a common control mechanism for administering multi-OS networks running on-prem, cloud, or hybrid deployment topologies. Progent's Microsoft-certified SCCM consulting team and Microsoft Azure cloud integration experts can assist businesses of any size with any facet of designing, installing, using and troubleshooting a System Center Configuration Manager deployment for local, cloud-based, or hybrid environments.
Proxim Tsunami Specialist
Wireless LAN Technical Support Services
Progent's wireless consultants can help small companies plan, select, pilot, deploy and maintain secure building-to-building wireless bridging products that integrate transparently into your IT network while providing a degree of security that equals or exceeds wireline interfaces. Progent offers experience in wireless LAN/WAN technology from Cisco Aironet and Meraki, Proxim, and additional office wireless providers and can help you select and install the wireless link solutions that align best your company requirements.
ISA 2004 Firewall Technology Consulting Services
Remote Troubleshooting Internet Security and Acceleration Server
Progent's certified ISA Server consultants have extensive backgrounds developing corporate security designs for IT networks with multiple sites, remote workers, and mission-critical web-based applications. A Progent ISA 2004 Firewall consultant is ready to help your small or mid-size business plan and implement an installation of Microsoft ISA Server 2004 that meets your information protection needs without limiting your network.
Consultant Services Patch management
24/7/365 Communications device patch management Professional
Progent's support services for patch management offer businesses of any size a versatile and affordable alternative for evaluating, testing, scheduling, implementing, and documenting updates to your servers, endpoints printers, network infrastructure appliances such as routers and wireless access points, and IoT devices like alarms and health monitors.
Professional 24x7 Support
24-Hour Remote Support Consultants
For medium-size companies looking for network consulting services, Progent can deliver an array of alternatives such as on-site service, on-line support, phone-based Call Center, round-the-clock support with automatic system monitoring, temporary staffing, site relocation support, software development, and expert consultation. For midsize companies in California or other regions serviced by Progent's field engineers, Progent offers professional on-premises help for solving technical issues quickly and affordably.
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