Cisco On-site and Remote Computer Network Support
Detroit Enterprise and Small Business Information Systems
For offices of any size in Detroit Michigan, Progent can provide convenient, quick, and affordable access to Cisco CCIE-Certified engineers. Cisco CCIEs are top-level network professionals who achieve this elite recognition by completing strenuous testing by Cisco. CCIE-qualified engineers can handle the most complex problems associated with network deployment, troubleshooting, and optimization. Progent’s CCIE-qualified professionals operate closely with Cisco's internal engineers in identifying problems with Cisco IOS or NX-OS software and coming up with temporary alternatives or obtaining software updates to correct problems. A Cisco-qualified CCIE has the experience to isolate the source of computer network difficulties whether from network appliances or applications.
Progent can provide fast and affordable remote contact with a CCIE specialist so you can receive high-level help for complex network problems that are impacting your business but are outside the scope of your ordinary network maintenance organization. Progent's Cisco CCIE-Certified support professionals can examine your network via state-of-the-art remote support tools in order to perform fast and low-cost analysis and remediation of serious network problems.
Progent's CCIE Support Services
The vast majority of CCIEs work for large enterprises or nationwide Internet providers, and consequently their services are not readily accessible to smaller businesses. Progent is among the few consulting providers that makes CCIEs accessible to assist small and mid-size companies. Also, Progent can provide quick access to a CCIE remotely so you can receive immediate help for complex network issues that are hurting business productivity. To find out how to get in touch with a Progent CCIE for immediate assistance with your network, visit online network assistance.
Michigan State Contact Information:
Progent offers consulting services and onsite technical support throughout the state of Michigan.
| City | Address | Phone | Link |
| Detroit | 535 Griswold St Detroit, MI 48226 United States |
(248) 233-9443 | Detroit Network Support Services |
| Grand Rapids | 38 Fulton Street Grand Rapids, MI 49503 United States |
(616) 330-1110 | Grand Rapids Network Support Services |
| Southfield | 19785 W 12 Mile Rd Southfield, MI 48076 United States |
(248) 233-9443 | Southfield Network Support Services |
Progent maintains one of the biggest rosters of Cisco-premier CCIE consultants of any independent support company in the U.S. As a result, Progent can provide unbeatable expertise in finding networking solutions based on Cisco products. Because Progent is also a Microsoft Partner and provides professional application help for a wide array of business applications, Progent can integrate comprehensive information technology solutions that optimize the competitive value of your information system.
CCIEs represent an exceptional value since their depth of expertise enables them to fix the most intractable problems quickly. In common scenarios, less qualified consultants can burn up hours or even days struggling with a task that a certified CCIE can resolve in a few minutes. The majority of Progent CCIEs are not only expert at Cisco products, but have multiple recognized industry credentials such as Microsoft MCSE, and an important security certification such as CISSP or CISA. This permits Progent to offer complete solutions that address a wide array of IT products without incurring needless expenses and interruptions orchestrating multiple consultants.
Patch Management for Cisco Infrastructure Devices
Software update management is crucial and complicated process. Prompt and correctly managed patching maximizes cybersecurity, compliance, uptime, and capability. Sporadic software update management can cause security vulnerabilities, compatibility problems, sluggish or erratic performance, excessive offline stretches, or loss of important features. Patching entails more than periodic updates of operating systems and apps for servers and endpoints. Firmware patches can be as critical for infrastructure appliances like routers, firewalls, and Wi-Fi APs.
Progent has provided top=level assistance for Cisco infrastructure products for more than twenty years and Progent's managed services for patch management provide organizations of any size a versatile and affordable alternative for evaluating, testing, scheduling, implementing, and tracking updates to your ever-evolving IT system. To find out about Progent's services for firmware update management, go to Progent's patch management services.
In order to learn more information about Progent's consulting support services for Cisco network infrastructure, choose a topic:
- Overview of Cisco Consulting Services
- Fast Online Assistance from a Cisco CCIE Consultant
- Cisco Firepower NGFW Series Firewalls: Integration and Troubleshooting Support
- ASA 5500-X Series Firewall with Cisco Firepower Services: Setup and Management Support
- Cisco ASA 5500 Firewalls Engineering Help
- Cisco PIX 500 Firewall Engineering Assistance
- Cisco Routers Engineering Support
- Cisco Wireless Deployment Expertise
- Aironet APs Design Services
- Cisco Small Business 100, 300 and 500 WiFi APs System Design Expertise
- Cisco Catalyst Wi-Fi 6/6E Wireless Access Points Planning, Deployment and Troubleshooting Consulting
- Cisco WiFi Controllers Integration Consulting
- Cisco Meraki Wireless APs Design Expertise
- Cisco Unified Communications Manager (CUCM or Unified CM) and Cisco CallManager Consulting and Technical Support
- Cisco Voice over IP (VoIP) Phones and IP Video Phones Consulting and Cisco Wireless VoIP Phone Integration
- Cisco Jabber and Management Services
- Cisco Catalyst Switches Engineering Expertise
- Cisco Nexus Switches Deployment Services
- Cisco Meraki MS Switches Support and Troubleshooting Expertise
- Cisco VPN Engineering Expertise
- SIP and CUBE Integration Solutions: SIP PSTN Trunks and Cisco CUBE Integration Expertise
- Infrastructure Design for Cisco-powered Datacenters
- Network Optimization Services for ISPs
- Remote Network Management Strategies for Cisco-powered Infrastructure
- NetApp and Cisco FlexPod Cloud Platform Consulting
Besides Cisco products and technology, Progent's consultants can provide advanced support for a variety of important areas of information system technology, enabling Progent's experts to deliver comprehensive IT solutions for organizations of all sizes. A sampling vital areas where Progent's IT consultants can provide world-class expertise are:
- Microsoft Windows Server 2022 planning and migration services
- Windows Server 2019 migration services
- Microsoft Windows 2016 Hybrid Cloud/On-premises Solutions
- Windows Server Planning and Installation
- ProSight WAN Watch Infrastructure Management Consulting
- Exchange 2010 Migration and Support
- Data Security Compliance Testing and Problem Remediation
- Disaster Recovery Planning
- Microsoft SQL Server 2019 Integration, Microsoft SQL Server 2017 Migration and Application Development and SQL Server 2016 Development and Maintenance
- SharePoint Server Setup and Programming
- Oracle DBA Services and MySQL Software Development
- Windows Hyper-V System Design
- Windows Hyper-V Consulting
- VMware vSphere Configuration and Troubleshooting
- VMware Site Recovery Manager Application Continuity Consulting
- VMware NSX Network Virtualization Design and Management
- Citrix XenApp and XenDesktop Virtualization
- Project Management Outsourcing
- Microsoft Azure enterprise hybrid cloud solutions, Amazon Web Services (AWS) hybrid cloud solutions, and Google Cloud integration expertise
An index of content::
After Hours Remote Workforce Data Protection Information Technology Consulting
At Home Workforce Data Protection Online Consulting
Progent can help small and medium-size organization to plan, implement, verify and manage backup/restore systems required for work-from-home employees.
Private Cloud Hosting Services Consultancy
Consulting Services Private Cloud Integration
Progent's Private Cloud Hosting service offers comprehensive hosting of a small organization's servers in a solution that gives the highest degree of dependability and expandability and is also easy to move to any data center. Progent's Private Cloud Hosting and Management options are built on proven virtualization platforms that enable small businesses with mixed- platform environments to economize dramatically on the expense of capital investments, infrastructure maintenance, and network management while benefiting from enterprise-class fault tolerance and an unmatched level of vendor independence.
Exchange 2000 Upgrade Migration
Exchange Server 2000 Specialists
Progent is among the most qualified information technology consulting companies for creating e-mail systems powered by Exchange 2000. Progent is skilled in helping small companies derive all the advantages of Exchange 2000 for typical situations such as upgrading from Microsoft Exchange 5.5 Server, migration from an ISP-based or POP3 e-mail environment, and jobbing out your Microsoft Exchange 2000 support.
macOS Online Consultancy
Mac Technology Consulting Company
Progent provides nationwide remote help and troubleshooting services for businesses that run Apple macOS and OS X networks or whose information systems include a mix of Apple Mac and Microsoft technology. Progent's engineers offer Mac clients a range of IT services such as desktop assistance, upgrading to the current version of macOS from other earlier editions of Apple macOS or OS X, plus expertise with Mac applications. Progent can also assist you with iPhone and iPad integration and management, or moving to Apple's iCloud services. Remote technical support offers optimum leverage for your IT budget by preserving client efficiency and limiting the hours charged for computer repair services. Sophisticated remote access utilities and skilled technicians and consultants allow Progent to handle most network problems without wasting time and expense by traveling to your location. In most of situations your IT problems can be remediated over the phone or through a mix of phone support and online access. Progent can put you in touch with Cisco CCIE network experts and CISSP and ISSAP premier security professionals to assist with the toughest system issues.
Engineers Citrix virtual Windows desktops
Services Citrix virtual desktops
Citrix offers a comprehensive line of platforms that provide enterprise-class manageability, expandability, and performance for virtualizing servers and for server-based delivery of virtual Windows desktops and Windows applications. For managing virtualized desktops and applications, Citrix has developed Citrix XenDesktop and XenApp. For making and administering virtual servers, Citrix offers Citrix XenServer and Essentials. Progent's Citrix-certified engineers can help you to evaluate the business benefits of Citrix virtualization products and can help you plan, validate, deploy, troubleshoot, and support Citrix solutions.
Small Business Server Premium Add-on Outsourcing
Specialists Microsoft SBS 2003
Microsoft Small Business Server is an affordable collection of server products that provides the foundation for a feature-rich but easy-to-manage information. The inter-connectivity demands of the Microsoft .NET components bundled with Microsoft Small Business Server calls for a network consultant with hands-on expertise and extensive experience in designing and implementing cohesive end-to-end information technology solutions. Progent's Microsoft-certified experts have broad backgrounds with the technologies incorporated in SBS 2011 and SBS 2008. This experience assures you success in deploying, managing, and troubleshooting network solutions based on the SBS line of servers and applications.
Onsite Technical Support wireless IP phone integration
Network Consultants wireless IP phones and Aironet APs
Progent's Wi-Fi IP phone configuration and troubleshooting experts offer remote and on-premises support to help your organization create and administer a Cisco Wi-Fi VoIP phone deployment by providing services that can range from troubleshooting the configuration of an IP phone or access point to offering comprehensive project management outsourcing or co-sourcing for modernizing the wireless infrastructure of a campus.
Unified CM SIP trunk Remote Support
Unified CM SIP gateway Computer Consultant
Cisco Unified Communications Manager (Unified CM), formerly branded CallManager, acts as the heart of Cisco's communications and collaboration platform. Unified Communications Manager and Unified CM Express (CME) offer a modern IP-PBX by integrating with apps that include Cisco Unified Communications Manager IM and Presence Service with Jabber support, Cisco Unity Express (CUE) for voicemail management, Mobile Connect for Single Number Reach (SNR, and Cisco Unified Contact Center Enterprise for creating a highly automated customer contact solution. Progent's Cisco-certified consultants offer effective and budget-friendly remote and onsite expertise to assist businesses of all sizes to create and administer CUCM ecosystems by providing Cisco Unified Communications Manager configuration and technical support services that add optimum productivity. Progent's consultants can assist with any aspect of Unified CM setup and debugging in areas such as integrating Voice over IP phones and desktop Video phones, reviewing dial plans, setting up SIP connections and PSTN support, deploying ISR routers with CUBE support, designing Cisco UCS server failover systems for high availability, performance tuning, and integration with Exchange Server and Skype for Business.
Learning Mac Office Entourage
Mac Office PowerPoint Learning
Progent offers one-on-one education customized for people who want to broaden their knowledge of the Apple macOS and OS X platform, Mac computers, or Mac office productivity applications including Word, Excel, and Outlook for Mac. Progent also offers customized group or one-on-one online classes for macOS and Mac OS X application software.
Consultancy Virtual Machine Hosting
ProSight Virtual Machine Hosting Consultancy
Progent's ProSight Virtual Hosting and Management service provides complete hosting of a small or mid-size company's servers in an environment that delivers the highest degree of availability and scalability and is also easy to migrate to any data center. ProSight Virtual Hosting and management options are based upon mature virtualization techniques that enable small companies with mixed- platform environments to save dramatically on the costs of capital equipment, infrastructure maintenance, and network management while achieving world-class fault tolerance and an unmatched degree of vendor flexibility.
Computer Support Help Desk Services Integration Services
24-Hour Call Center Outsourcing Services Online Consulting
Progent offers three essential kinds of Help Desk support : Microsoft Helpdesk Outsourcing Support Services, Virtual Helpdesk Services, and Call Center Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk team of trained Microsoft experts gives your clients instant access to a dependable technical resource with years of experience delivering phone support and remote access troubleshooting for IT systems powered by Microsoft technology. Progent's focus is on giving the support Helpdesk a positive reputation as a solid contributor to business productivity. Progent's target is to fix and not simply report problems.
64-bit Server Network Consulting
Microsoft and Cisco 64-bit Migration Services
Progent's Microsoft-certified engineers can help you design, document, implement, manage, and repair a system-wide move to 64-bit server and desktop OS software and business applications. Progent can help you pilot your 64-bit infrastructure to verify that it handles all of the important 32-bit applications that you want to retain plus the latest 64-bit editions of software you plan to install.
24/7 Online Wireless Site Survey Integration
Wireless LAN Site Survey On-site Technical Support
Progent's wireless site survey and predictive modeling make it easy to plan, implement and debug a Wi-Fi network customized for your environment, providing your business a WLAN that has the coverage, speed, density, Quality of Service, data protection, and hand-off ability your company needs. Wi-Fi survey services from Progent include online predictive modeling for planning a Wi-Fi LAN and onsite site survey services for confirming, tuning, and debugging a functioning wireless LAN.
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