In addition to providing fast access to guidance from top-tier IT professionals and subject matter experts to assist Detroit, Michigan organizations with specific IT issues or longer-term projects, Progent offers temporary supplemental staffing to deal with more broadly defined assistance like PC support, network administration, and Help Desk call center response. Temporary staffing makes it possible for businesses to deal with expected or surprise surges in the need for network services, which may result from scenarios such as company mergers, site relocation, platform migration, business process changes like work-from-home, disaster response, busy seasons, or regulatory changes. Short-term staffing can also fill voids resulting from the absence of in-house IT personnel due to scheduled vacations, illness, termination, etc.

Benefits of Progent's Temporary Staffing Services
Progent's temporary staff augmentation services give organizations the flexibility to react to increases in demand for IT personnel without dealing with the costs and delays that come with vetting and recruiting professional technical help and without the burden of increasing your full-time staff size.

Important aspects of Progent's temporary staffing services include:

  • Fast availability of proven network professionals
  • Simple engagement, termination, and resumption of services
  • Seamless augmentation of your in-house IT staff
  • Full reporting of services performed
  • Optional escalation from Tier 1 up to Tier 3 services so even the toughest problems can be handled promptly
  • Strong relationship with a world-class, full-service source for IT expertise
Progent's Co-managed Center Service
Progent's co-managed Help Desk Call Center service is a proven on-going staff expansion option that enables IT groups to share the work of Help Desk Call Center support transparently between their in-house IT personnel and Progent's nationwide pool of technical support experts. Acting as a transparent supplement of your in-house Help Desk, Progent's co-managed Help Desk Call Center service is a joint support solution powered by the industry's leading group PSA platform for streamlining, service calls, ticketing, assigning ownership, monitoring progress, and generating documentation.

Why Choose Progent?
Progent has two decades of background providing online and onsite IT services for organizations across the U.S. Progent's IT experts have earned top certifications from Microsoft, Cisco, Apple, VMware, Citrix, IBM, and other leading vendors. Progent's cybersecurity experts hold advanced certifications including ISSAP, CISA, and CRISC. Find out more details about Progent's industry certifications.

Progent's Areas of Expertise for Detroit, Michigan Companies
Progent's veteran roster of certified consultants offers Detroit, Michigan companies a broad array of online consulting and troubleshooting services. Practice areas offered under Progent's consulting program for IT service firms include:

Contact Progent for Short-Term IT Staffing for Detroit, Michigan Companies
To find out more about Progent's temporary staff augmentation services for Detroit, Michigan businesses, call 800-993-9400 or visit Contact Progent.