In addition to offering fast access to high-level IT consultants and subject matter experts to help Detroit, Michigan businesses with specific technical problems or strategic initiatives, Progent can provide temporary staff augmentation to deliver more broadly defined services like PC support, IT administration, and Help Desk call center response. On-demand staffing can help businesses to deal with anticipated or surprise increases in demand for IT services, which may result from scenarios such as company mergers, site moves, technology migration, business process changes like work-from-home, disaster response, busy seasons, or new compliance requirements. Short-term supplemental staffing can also fill gaps caused by the absence of in-house IT personnel due to scheduled vacations, health issues, termination, or other reasons.
Benefits of Progent's Temporary IT Staffing Program
Progent's short-term staff augmentation services give businesses the ability to react to surges in requirements for network services without being saddled with the expense and hassle associated with reviewing and recruiting reliable technical personnel and without the risk of adding to your full-time staff size.
Important features of Progent's short-term supplemental staffing services include:
Progent's Co-managed Center Program
- Fast access to seasoned IT pros
- Easy initiation, termination, and resumption of services
- Seamless augmentation of your in-house IT staff
- Comprehensive reporting of services delivered
- Available escalation from Tier 1 up to Tier 3 support so even the most challenging problems can be handled fast
- Strong relationship with a world-class, full-service source for network expertise
Progent's co-managed Call Center service is a proven flexible staff expansion alternative that enables IT groups to share the responsibilities of Help Desk support seamlessly between their internal IT staff and Progent's extensive pool of technical support specialists. Working as a transparent extension of your full-time Help Desk, Progent's co-managed Help Desk service is a joint service alternative powered by the leading shared professional services tool for streamlining, service requests, ticketing, assigning responsibility, tracking responses, and producing management reports.
Why Choose Progent?
Progent has 20 years of experience delivering remote and onsite IT expertise for businesses across the U.S. Progent's engineers have earned advanced certifications from Microsoft, Cisco, Apple, VMware, Juniper, Palo Alto Networks, and other leading technology companies. Progent's cybersecurity experts have earned advanced certifications including CISSP-ISSAP, CISM, and GIAC. Find out more details about Progent's technology certifications.
Progent's Areas of Expertise for Detroit, Michigan Organizations
Progent's seasoned team of certified consultants and technical experts can provide Detroit, Michigan companies a broad range of remote technical guidance and debugging expertise. Practice areas covered under Progent's reseller program for network service firms include:
Contact Progent for Short-Term Staff Augmentation for Detroit, Michigan Organizations
To learn more details about Progent's short-term staff augmentation services for Detroit, Michigan businesses, call 800-993-9400 or visit Contact Progent.