Detroit Consulting Support
IT Staffing for IT Support Groups
In addition to providing fast access to guidance from top-tier IT professionals and subject matter experts to assist Detroit, Michigan organizations with specific IT issues or longer-term projects, Progent offers temporary supplemental staffing to deal with more broadly defined assistance like PC support, network administration, and Help Desk call center response. Temporary staffing makes it possible for businesses to deal with expected or surprise surges in the need for network services, which may result from scenarios such as company mergers, site relocation, platform migration, business process changes like work-from-home, disaster response, busy seasons, or regulatory changes. Short-term staffing can also fill voids resulting from the absence of in-house IT personnel due to scheduled vacations, illness, termination, etc.
Benefits of Progent's Temporary Staffing Services Progent's temporary staff augmentation services give organizations the flexibility to react to increases in demand for IT personnel without dealing with the costs and delays that come with vetting and recruiting professional technical help and without the burden of increasing your full-time staff size.
Important aspects of Progent's temporary staffing services include:
- Fast availability of proven network professionals
- Simple engagement, termination, and resumption of services
- Seamless augmentation of your in-house IT staff
- Full reporting of services performed
- Optional escalation from Tier 1 up to Tier 3 services so even the toughest problems can be handled promptly
- Strong relationship with a world-class, full-service source for IT expertise
Progent's co-managed Help Desk Call Center service is a proven on-going staff expansion option that enables IT groups to share the work of Help Desk Call Center support transparently between their in-house IT personnel and Progent's nationwide pool of technical support experts. Acting as a transparent supplement of your in-house Help Desk, Progent's co-managed Help Desk Call Center service is a joint support solution powered by the industry's leading group PSA platform for streamlining, service calls, ticketing, assigning ownership, monitoring progress, and generating documentation.
Why Choose Progent?
Progent has two decades of background providing online and onsite IT services for organizations across the U.S. Progent's IT experts have earned top certifications from Microsoft, Cisco, Apple, VMware, Citrix, IBM, and other leading vendors. Progent's cybersecurity experts hold advanced certifications including ISSAP, CISA, and CRISC. Find out more details about Progent's industry certifications.
Progent's Areas of Expertise for Detroit, Michigan Companies
Progent's veteran roster of certified consultants offers Detroit, Michigan companies a broad array of online consulting and troubleshooting services. Practice areas offered under Progent's consulting program for IT service firms include:
- Exchange Server 2019 Consulting
- Exchange Server 2016 Migration
- Windows Server 2022 solution design
- Windows Server 2019 Migration
- Windows Server 2016 Integration
- Windows 11 Upgrade Support Services
- Windows 10 Integration
- Windows 8.1 Migration
- SharePoint Integration
- SQL Server Consulting
- Active Directory and MS Entra ID Design
- Office/Microsoft 365 Configuration
- Microsoft Dynamics GP (Great Plains) Consulting
- Microsoft Azure, AWS, Google Cloud
- Remote IT Troubleshooting
- Work from Home Integration
- Cisco Infrastructure
- Juniper Networks Technology
- Cisco Routers Configuration
- Cybersecurity Expertise
- Business Continuity Preparedness
- Penetration Testing
- Firewall Configuration
- Help Desk Call Center Services
- Desktop Tech Support
- Data Center Support
- Operations Manager Monitoring
- Configuration Manager (SCCM) Expertise
- Microsoft Access Expertise
- Virtualization Management
- Rapid, Affordable .NET Software Development.
- Windows Hyper-V Configuration
- VMware vSphere and vCenter Configuration
- Citrix XenApp and XenServer Configuration
- Cisco Unified CM/CallManager
- Apple Mac and iOS Support
- Smartphone Management
- iPhone Integration
- Android Smartphone Support
- Ransomware Defense and Recovery
- Data Backup/Restore Expertise
- Cisco IP Voice Technology and Conferencing
- Skype for Business Support
- Microsoft Teams Integration
- Wi-Fi 6/6E Access Point Integration
- Wi-Fi Site Surveys
Contact Progent for Short-Term IT Staffing for Detroit, Michigan Companies
To find out more about Progent's temporary staff augmentation services for Detroit, Michigan businesses, call
An index of content::
Application Center System Support
Networking Services Project Server
Progent's Microsoft-certified experts offer network support and technology consulting services for Microsoft .NET Servers and applications and for Microsoft Windows Server 2012 R2, Windows Server 2008 R2 and Windows Server 2003. Progent's consulting professionals can show you how to plan, deploy, maintain and administer the entire family of Windows .NET Servers including Microsoft SQL Server 2012, Microsoft ISA Server, Small Business Server, Microsoft Exchange Server 2013 and Exchange Server 2010, SharePoint, Windows Hyper-V, Microsoft Lync Server, Project Server, and System Center Operations Manager.
SCCM 2016 Cloud Integration Consultant Services
SCCM 2016 Mobile Application Management Help and Support
System Center Configuration Manager 2016 automates application and device deployment across multiple sites, centralizes security and compliance settings management, keeps track of network assets, protects against corporate data leakage, performs network health monitoring, allows safe end-user self service, and delivers a common point of control for administering multi-operating system ecosystems running on-premises, cloud-centric, or hybrid deployment models. Progent's Microsoft-certified SCCM 2016 consulting team and Azure cloud integration experts can help you with any aspect of planning, installing, operating and repairing a SCCM 2016 deployment for on-premises, cloud-based, or hybrid networks.
OS X Security Remote Support Services
OS X Disaster Recovery Support and Integration
Progent's certified security consultants can show you how to protect your Mac network through professional services such as running security audits, clean up after virus and worm attacks, configuring firewalls, integrating safe off-site and mobile connectivity, installing automated programs for protection against viruses, spam, and directory harvest attacks, and creating a company-wide security plan adapted for the specific goals of your business information system.
ProSight Email Data Loss Protection Consult
ProSight Email Guard Spam Filtering Technology Professional
Progent's ProSight Email Guard solution uses the services and infrastructure of top information security vendors to provide web-based management and comprehensive security for all your email traffic. The hybrid structure of Progent's Email Guard integrates a Cloud Protection Layer with an on-premises gateway device to offer advanced defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-based malware. The cloud filter acts as a first line of defense and blocks most unwanted email from reaching your network firewall. This decreases your vulnerability to inbound threats and conserves system bandwidth and storage space. ProSight Email Guard's on-premises security gateway appliance provides a further layer of analysis for inbound email. For outbound email, the onsite gateway offers AV and anti-spam filtering, DLP, and encryption. The on-premises gateway can also help Microsoft Exchange Server to monitor and protect internal email that originates and ends inside your security perimeter.
Remote Consulting SCCM 2007 Software Inventory
Configuration Manager 2007 Technology Consulting Services
Progent's Microsoft-certified consultants can help your organization to support Microsoft System Center 2007 Configuration Manager (SCCM 2007) to simplify operations, improve security and compliance, and boost worker output by ensuring that critical applications stay up to date, managing product licenses, and reporting resource usage patterns to help you make informed purchasing decisions. When your organization is ready to upgrade your SCCM 2007 device management ecosystem, Progent can help you to prepare for and implement an efficient migration to SCCM 2012.
Remote Network Support Specialists
On-site Support Remote Troubleshooting
For mid-size companies who need IT consulting services, Progent can deliver an array of options including local service, remote support, off-site Call Center, round-the-clock support with remote network monitoring, temporary staff augmentation, site relocation services, software development, and expert consulting. For medium-size companies in California or other regions covered by Progent's onsite consultants, Progent provides expert on-premises help for fixing technical issues rapidly and affordably.
On-site Technical Support Microsoft Exchange 2000
Exchange 2000 Upgrade Upgrade Consulting
Progent is one of the most expert network consulting firms for creating e-mail solutions powered by Exchange 2000. Progent is skilled in helping small and mid-size companies get all the advantages of Microsoft Exchange Server 2000 under common situations including upgrading from Microsoft Exchange 5.5 Server, migration from an ISP-based or POP3 e-mail environment, and jobbing out your Microsoft Exchange 2000 Server administration.
Office 365 Integration Consultants
Setup and Support Microsoft 365 Teams Integration
Progent can assist you to evaluate the wealth of subscription options offered with Microsoft 365, previously branded Office 365, and integrate your information network with Microsoft 365 so you derive top business value. Progent offers expertise with cross-platform networks that include Windows, macOS, and Linux operating systems. Progent can also help you to create and manage hybrid ecosystems that transparently integrate on-premises and cloud-based products and services.
Exchange 2013 Specialist
Immediate Exchange Server 2007 Online Technical Support
Progent's Microsoft-certified professionals have 20 years of background planning, installing, and maintaining messaging systems for clients in the and across the United States. Progent offers affordable Microsoft Exchange Servers consulting services to make sure that your email environment features security, service continuity, easy access for off-site and wireless users, time-saving management utilities, and seamless integration with telephony. Progent provides expertise and integration services for Exchange 2016 Server, Microsoft Exchange 2013, Microsoft Exchange 2010, Exchange 2007 Server, Microsoft Exchange 2003 Server, and MS Exchange 2K Server. Progent can also assist small or medium businesses to upgrade to Exchange 2016 or MS Exchange 2013.
Microsoft Experts Amazon AWS hybrid cloud solutions Consultant
Enterprise hybrid cloud Specialists
Progent can assist your IT team to design and manage hybrid ecosystems that can include Windows and Linux systems and apps in either cloud-only solutions or in hybrid network models that utilize local resources as well as one or more cloud services. To assist you to incorporate public cloud services with physical datacenters, Progent offers a variety of public cloud migration services such as Azure hybrid cloud planning and integration services, Amazon AWS cloud integration support, and Amazon Web Marketing Service (WMS) development and debugging. Progent has two decades of experience providing advanced consulting services online, and Progent can make sure you complete your cloud integration initiatives quickly and within your budget.
