Detroit Expertise
Temporary IT Staffing for IT Service Teams
In addition to providing rapid contact with high-level IT consultants and subject matter experts to help Detroit, Michigan companies with specific IT issues or longer-term projects, Progent can provide temporary supplemental staffing to deal with more broadly defined services such as desktop support, network administration, and Help Desk response. Short-term staffing can help organizations to deal with expected or unplanned surges in the need for network services, which may result from scenarios such as company mergers, site moves, platform upgrades, business process changes like work-from-home, disaster recovery, seasonal variations, or new regulations. Short-term IT staff augmentation can also cover voids left by the absence of full-time staff members due to scheduled vacations, illness, termination, etc.
Benefits of Progent's Short-Term Staffing Services Progent's short-term supplemental staffing services give businesses the versatility to respond to surges in demand for network personnel without dealing with the expense and hassle associated with vetting and hiring reliable technical help and without the burden of adding to your full-time staff size.
Key features of Progent's short-term staff augmentation services include:
- Rapid availability of proven IT professionals
- Simple engagement, cessation, and re-engagement of services
- Seamless augmentation of your full-time network support team
- Full documentation of services delivered
- Optional escalation from Tier 1 up to Tier 3 services so even the most challenging issues can be handled promptly
- Strong relationship with a top-level, full-spectrum source for IT expertise
Progent's co-managed Help Desk Call Center program is a specialized on-going staff expansion alternative that allows IT organizations to divide the work of Call Center support seamlessly between their in-house IT personnel and Progent's nationwide pool of IT support specialists. Working as a seamless supplement of your full-time Call Center, Progent's shared Call Center service is a collaborative service solution powered by the industry's leading shared professional services (PSA) platform for streamlining, service requests, ticketing, assigning responsibility, tracking responses, and producing management reports.
Why Choose Progent?
Progent has 20 years of background delivering online and on-premises IT expertise for organizations across the United States. Progent’s engineers hold advanced certifications from Microsoft, Cisco, Apple, VMware, Citrix, IBM, and other technology leaders. Progent's security and compliance experts have earned top certifications including ISSAP, CISA, and GIAC. Learn more about Progent's industry certifications.
Progent's Areas of Expertise for Detroit, Michigan Companies
Progent's nationwide roster of certified consultants can provide Detroit, Michigan businesses a broad array of remote technical guidance and debugging services. Areas of expertise offered under Progent's consulting program for IT service firms include:
- Exchange 2019 and 365 Exchange Online Consulting
- Microsoft Exchange Server 2016 Integration
- Microsoft Windows Server 2019 Migration
- Windows Server 2016 Integration
- Windows 10 Integration
- Windows 8.1 Migration
- SharePoint Integration
- SQL Server Consulting
- Active Directory and Azure AD Planning
- Microsoft 365 Configuration
- Microsoft Dynamics GP (Great Plains) Reporting
- Microsoft Azure, AWS, Google Cloud
- Remote IT Support
- Teleworker Integration
- Cisco Network Infrastructure
- Juniper Networks Expertise
- Cisco Routers Integration
- Security and Compliance Monitoring
- Disaster Recovery Preparedness
- Stealth Penetration Testing
- Firewall Setup
- Help Desk Services
- Desktop Support Services
- Data Center Support
- System Center Operations Manager (SCOM) Monitoring
- System Center Configuration Manager Expertise
- Microsoft Access Consulting
- Virtualization Automation
- Windows Hyper-V Deployment
- VMware vSphere and vCenter Configuration
- Citrix XenApp and XenServer Integration
- Cisco Unified CM/CallManager
- Apple Mac and iOS Support
- BYOD Management
- iPhone Support
- Android Smartphone Support
- Ransomware Recovery
- Backup/Recovery Solutions
- Cisco VoIP Phones and Conferencing
- Skype for Business Support
- Microsoft Teams Migration
- Wi-Fi Access Point Setup
- Wi-Fi Site Assessments
Contact Progent for Temporary Staff Augmentation for Detroit, Michigan Organizations
To find out more about Progent's temporary supplemental staffing services for Detroit, Michigan companies, call
An index of content::
24/7/365 Consultant Services MRTG
Linux Network Monitoring, Nagios and MRTG Consultancy
Nagios and MRTG are useful, license-free monitoring utilities that operate with Linux and can be deployed to analyze UNIX networks, Windows systems, or multi-OS systems in which Linux and Windows run side by side. Nagios lets network support engineers to track system services such as POP3, HTTP, FTP, and NNTP. MRTG allows you to track the bandwidth in and out of SNMP network appliances such as servers, routers, and switches. Progent's system monitoring consultants can show you how to use both these programs to tune and repair your network.
Technology Professional Solaris
Solaris Outsourcing
Progent's Solaris family support services provide small and mid-size businesses and software developers assistance with managing and supporting Solaris systems that run with Microsoft-based networks. Progent offers your business access to Solaris consultants, support professionals premier by Microsoft and Cisco, and security experts with CISA credentials. This broad range of experience offers you a convenient one-stop source to show you how to create and manage a secure and reliable cross-platform network and communications environment that supports Sun Solaris and Microsoft interoperability by combining MS Windows with major variants of UNIX such as Mac OS X, Solaris, IBM AIX Open UNIX, HP-UX, Berkeley UNIX (BSD), SCO UNIX, and Silicon Graphics IRIX (SGI/IRIX or leading Linux derivatives such as RedHat Linux, SUSE, CentOS Linux, Ubuntu, PCLOS, fedora, Gentoo Linux, Mandrake, Debian-GNU, and Slackware.
Microsoft Dynamics GP Development Consulting Services
24-Hour Dynamics GP Customization Consult
Progent's expert solution designers and programmers can help your company to build enhancements to Microsoft GP that address the special requirement of your business without losing the benefits of seamless Windows integration. Progent can also offer help with a variety of development tools that can be used to create user-interface and data integrations with Microsoft Dynamics GP. These tools include Dexterity, Modifier with VBA, Visual Studio for Dynamics, Continuum, eConnect, Web Services for Dynamics GP, and Integration Manager.
Immediate Jabber and Cisco Unified CM Information Technology Consulting
Jabber Security Onsite Technical Support
Progent's Jabber consultants can provide online or onsite expertise to assist businesses of any size to design, implement, manage, update or debug Cisco Jabber environments and Cisco Unified Communications Manager infrastructure. Progent offers advanced support for the technologies that make up building a cohesive Cisco Jabber solution including Cisco network appliances and management software, Microsoft 365 apps, Windows and Mac computers, iOS and Android smartphones and tablets, SIP interfaces, WiFi networks, security and compliance, cloud computing, immersive telepresence systems, PBX products, business continuity, and the many other pieces of a modern collaboration solution.
Professionals Web Application Security Testing
Professionals Cybersecurity Vulnerability Assessment
Progent offers special security service bundles designed to provide larger enterprises an objective and thorough network security audit from a team of certified security engineers. All Progent's network security evaluation packages incorporate a collection of procedures including network scans from inside and from beyond the network firewall, professional interpretation of results by accredited security consultants, production of a paper documenting the results, plus an interactive concise executive outbrief and an in-depth live outbrief for in-house IT managers.
scom 2016 SharePoint integration Remote Consulting
Award Winning microsoft operations manager 2016 Integration Services
Microsoft System Center 2016 Operations Manager (SCOM 2016) helps to promote top performance and dependable availability for key applications by providing centralized, cross-platform monitoring of physical and virtual resources installed throughout local datacenters and cloud environments. Progent's consulting group offers advanced online and onsite support to help organizations of all sizes to design, integrate, tune, update and repair SCOM 2016 solutions. Progent can assist you to migrate to Operations Manager 2016 from earlier releases of Operations Manager or from other monitoring products, or combine a variety of monitoring systems into a cohesive IT management ecosystem. Progent can also show you how to extend your Operations Manager 2016 environment to include resources based in public clouds including Microsoft Azure and Amazon AWS.
One-On-One Training Server
Operating System Training
Progent is committed to information transfer from Progent's consultants to clients. By teaching customers to handle technical issues that are within their scope, Progent is able to concentrate on offering hard-to-find skills where Progent has little competition. Medium-size businesses who work with familiar independent consultants or who maintain internal support personnel benefit when Progent passes on knowledge about critical technology and tested processes to make their networks more reliable, protected, and efficient.
Help and Support SharePoint Server 2016 Migration
SharePoint Server farm Design Remote Consulting
Progent's Microsoft-certified consultants can provide economical online and on-premises consulting expertise, application development, and technical support services for businesses of all sizes who intend to migrate to SharePoint Server 2016 or SharePoint Online from earlier versions of SharePoint.
Online Technical Support Meraki MR72 Access Point
Meraki MR34 Access Point Consultant Services
Progent's Meraki wireless access point experts offer remote and on-premises support to help organizations of all sizes to design, deploy, maintain, expand or troubleshoot Wi-Fi networks that utilize Cisco Meraki wireless access points. Progent can help you to set up and manage Cisco's Meraki-based Wi-Fi networks for environments that range from a telecommuter's home or a branch office to a campus or a nationwide enterprise. Progent can also help you to configure other Cisco technology including switches, routers and ASA firewalls to build a seamless ecosystem that delivers identical connectivity, performance, security compliance, ease of management and availability for wired and wireless clients regardless of their mobility or computing device.
Lync Server 2013 security Consultancy
Biggest Lync Server 2013 Web Apps Server Consulting
Lync 2010 supports IM, Real Presence, audio and video conferencing, desktop sharing, as well as VoIP and public switched telephone network telephony. Microsoft Lync 2010 can enhance the functionality of Exchange, SharePoint and Office or Microsoft 365 and streamlines management via integration with Active Directory. Lync 2010 can also cut capital and operational costs by doing away with Voice-over-IP hardware and subscription fees, PBX gear, or legacy teleconferencing solutions. Progent's Microsoft-certified unified communications consultants offer remote and on-premises support services to assist your company to manage and repair your current Lync Server 2010 deployment or evaluate the benefits of migrating from Lync to Skype for Business, which is the new release of the product. Progent can also assist your organization to plan and carry out a smooth Skype for Business migration.
Lync Server 2013 and Cisco Unified Communications Consulting
24x7 Microsoft Engineers Lync Server 2013 VoIP
Progent's Microsoft-certified consultants can assist your company to assess the value of Microsoft Lync Server for your environment and can assist you to plan and execute an installation of Microsoft Lync Server that centralizes the management of Instant Messaging and Presence and increases the output of your office staff, telecommuters, and mobile workforce. Progent's consultant's can in addition help your company to perform a smooth upgrade to Lync Server from Microsoft Office Communications Server or from Microsoft Live Communications Server, integrate Microsoft Lync Server 2010 with Microsoft Exchange, SharePoint, and SQL Server, show you how to run Lync Server 2010 to improve the collaborative capabilities of MS Office programs, and provide training and ongoing support for Lync Server 2010 and other Microsoft platforms.
At Home Workforce Cloud Integration Setup and Support
Offsite Employees Cloud Integration Specialists
Progent can help small and medium-size organizations to provision their remote workers with transparent integration with cloud services.
Network Consultant Exchange Server 2016 Upgrade Planning
Microsoft Exchange 2016 Migration Technical Consultant
Progent can assist your business in any and all phases of your migration to Exchange Server 2016 including designing high availability infrastructure for a local, Microsoft cloud connected or hybrid deployment; licensing requirements for Exchange and Windows Server 2012 R2; moving mailboxes; Hyper-V virtualization design; specifying mass storage capacity required for your virtual machines (VMs), databases and log files; setting up HLB for high-availability CAS services; planning, configuring and validating Exchange Servers and Windows Servers and DAG groups; setting up collaboration with SharePoint Server or SharePoint Online; updating the firewall; creating SSL certs; performing client remediation with Office desktop or Microsoft 365; and setting up Outlook on the web.
CISSP Certified Security Systems Engineer Consulting
CISSP-ISSEP Security Specialist
Progent's CISSP-premier cybersecurity consultants can help businesses of any size with any facet of information system security. Progent can help create efficient cybersecurity solutions that protect a small office against modern threats or Progent can plan, deploy, and monitor a comprehensive security strategy for hybrid enterprise networks that accommodate onsite, remote, and mobile clients accessing IT resources distributed across multiple physical sites and public and private clouds.
CISM Certified Security Management Engineers
After Hours CISM Certified Cybersecurity Security Contractors
Progent offers the support of CISM Certified security consultants. The Certified Information Security Manager (CISM) committee defines the basic competencies and global standards of skill that information security managers are required to learn. It provides executive management the assurance that consultants who have earned their CISM credential possess the experience and knowledge to deliver effective security management and support services.
Troubleshooting Exchange 2013 Active Directory
Exchange 2013 Unified communications Network Engineer
Exchange 2013 incorporates major enhancements to the functionality of its predecessor Exchange Server 2010 and introduces powerful innovations as well as a redesigned architecture. These improvements favorably impact key IT areas including ease of administration, availability, security, cost of ownership, collaboration, expandability, throughput, compatibility, and productivity. Progent's certified Exchange Server 2013 consulting experts can assist your organization to evaluate the potential advantages of migrating to Exchange 2013, design a cost-effective test and deployment strategy, and educate your IT team to maintain your Microsoft Exchange 2013 solution. Progent can also provide ongoing online consulting and management services for Microsoft Exchange Server 2013.
