Detroit Consulting Expertise
Temporary IT Staffing for IT Service Organizations
In addition to providing fast access to guidance from high-level network consultants and subject matter experts (SMEs) to assist Detroit, Michigan companies to resolve discrete IT problems or strategic initiatives, Progent can provide temporary staffing to deliver more broadly defined assistance like desktop help, network management, and Help Desk response. Temporary staffing makes it possible for organizations to respond to planned or unexpected surges in the need for IT personnel, which may result from scenarios like company mergers, site moves, technology migration, paradigm shifts like telecommuting, disaster recovery, seasonal variations, or new regulations. Short-term staffing can also fill voids caused by the absence of full-time IT personnel due to scheduled vacations, health issues, resignation, or other reasons.
Advantages of Progent's Short-Term Staffing Program Progent's short-term staffing services give businesses the ability to react to increases in requirements for IT services without dealing with the expense and delays that come with reviewing and recruiting appropriate IT personnel and without the burden of increasing your full-time staff size.
Key features of Progent's temporary staff augmentation services include:
- Rapid availability of reliable IT pros
- Simple engagement, cessation, and resumption of services
- Seamless extension of your full-time IT staff
- Comprehensive reporting of all services performed
- Available escalation from Tier 1 up to Tier 3 support so even the most challenging problems get resolved fast
- Strong relationship with a world-class, full-service resource for IT expertise
Progent's shared Help Desk service is a proven on-going staff expansion option that enables IT organizations to divide the responsibilities of Help Desk Call Center support transparently between their internal network staff and Progent's nationwide pool of IT support experts. Acting as a seamless supplement of your full-time Call Center, Progent's co-managed Help Desk program is a joint support solution based on by the industry's leading shared PSA platform for managing, service requests, ticketing, assigning ownership, monitoring responses, and producing management reports.
Why Choose Progent?
Progent has 20 years of background providing remote and onsite network expertise for organizations of all sizes throughout the U.S. Progent's IT experts hold advanced certifications from Microsoft, Cisco, Linux vendors, VMware, Citrix, Palo Alto Networks, and other leading vendors. Progent's cybersecurity consultants hold advanced certifications including CISSP-ISSAP, CISM, and GIAC. Learn more about Progent's technology certifications.
Progent's Areas of Expertise for Detroit, Michigan Businesses
Progent's nationwide team of certified engineers can provide Detroit, Michigan organizations a wide array of online technical guidance and troubleshooting services. Practice areas offered under Progent's consulting program for network service providers include:
- Exchange Server 2019 Consulting
- Microsoft Exchange 2016 Migration
- Microsoft Windows Server 2022 solution design
- Windows Server 2019 Integration
- Windows Server 2016 Consulting
- Windows 11 Upgrade Consulting
- Windows 10 Support
- Windows 8.1 Migration
- SharePoint Development
- SQL Server Migration
- Active Directory and Azure AD Planning
- Microsoft 365 Configuration
- Dynamics GP (Great Plains) Consulting
- Azure, Amazon AWS, Google Cloud
- Remote IT Technical Support
- Telecommuter Support Services
- Cisco Network Infrastructure
- Juniper Expertise
- Cisco Routers Troubleshooting
- Cybersecurity Monitoring
- Business Continuity Planning
- Stealth Penetration Testing
- Firewall Configuration
- Help Desk Call Center Services
- Desktop Support Services
- Data Center Support
- System Center Operations Manager Monitoring
- Configuration Manager (SCCM) Automation
- Microsoft Access Programming
- Virtualization Management
- Rapid, Affordable .NET Software Development.
- Windows Hyper-V Setup
- VMware vSphere Integration
- Citrix XenServer Integration
- Cisco Unified Communications Manager/CallManager
- Apple Mac and iOS Expertise
- iPhone and Android Integration
- Apple iPhone Integration
- Android Smartphone Integration
- Ransomware Defense and Recovery
- Backup/Recovery Consulting
- Cisco IP Voice Technology and Telepresence
- Skype for Business Help
- Microsoft Teams Migration
- Wi-Fi Access Point Configuration
- Wi-Fi Site Assessments
Contact Progent for Short-Term Staff Augmentation for Detroit, Michigan Businesses
To learn more details about Progent's short-term staff augmentation services for Detroit, Michigan businesses, call
An index of content::
24-7 Network Management Outsourcing Consultant Services
ProSight Managed IT Services for Small Businesses Consultancy
Progent's ProSight portfolio of managed IT services are geared to provide businesses who maintain minimal internal network administration and support staffs with low-cost help from enterprise-class management tools and consulting expertise. Benefits of the ProSight line of managed services include predictable IT maintenance expenses, smart automation of common administrative tasks, continual absorption of the latest technology, graceful transition from older systems to current solutions, close alignment of information technology with business objectives, access to seasoned network consultants, and freeing up management to focus on business rather than ever-changing computer technology.
Polycom Telepresence Consultant
Tandberg T3 Telepresence Consultants
Progent offers the services of an accredited engineer with expertise deploying products from the leading telepresence vendors including Cisco, Polycom, LifeSize and Radvision and can help your company to plan, install, expand, or maintain a video conferencing environment that protects your current investment and maximizes the business value of your IT network. Progent can also provide the expertise of infrastructure consultants who can help businesses of all sizes to create and troubleshoot a network that delivers the performance, reliability, protection, and scalability you need to accommodate your video conferencing/telepresence solution.
Remote SentinelOne Singularity and Vigilance Integration Professional
SentinelOne Ransomware Defense Consult
Progent is a reseller and integrator for SentinelOne's Singularity product family, a subscription-based, cloud-first threat management solution that incorporates AI software and expert services to deliver comprehensive endpoint detection and response.
Microsoft Exchange 2000 Remote Support
24x7 Exchange 2000 Server Professionals
Progent is one of the most qualified network consulting companies for integrating email and messaging systems powered by Microsoft Exchange 2000 Server. Progent is skilled in helping small companies derive all the advantages of Microsoft Exchange 2000 under common scenarios including upgrading from Microsoft Exchange 5.5 Server, migration from an ISP-based or POP3 e-mail environment, and using managed services for your Microsoft Exchange 2000 Server administration.
ProSight DPS Hybrid Cloud Backup/Recovery Engineer
Technology Professional ProSight Data Backup and Restore Services
ProSight Data Protection Services ECHO offer small and medium-sized businesses a low cost and fully managed solution for reliable backup/disaster recovery. For a fixed monthly price, ProSight DPS automates your backup processes and enables rapid recovery of critical data, apps and virtual machines that have become unavailable or corrupted due to hardware breakdowns, software glitches, natural disasters, human error, or malicious attacks like ransomware. ProSight DPS can help you back up, recover and restore files, folders, apps, system images, plus Microsoft Hyper-V and VMware virtual machine images. Important data can be protected on the cloud, to a local device, or mirrored to both. Progent's BDR specialists can provide world-class expertise to configure ProSight Data Protection Services to to comply with government and industry regulatory standards such as HIPAA, FINRA, PCI and Safe Harbor and, when needed, can help you to restore your critical data.
Specialist Microsoft Exchange 2003 Upgrade
Exchange Server 2003 Upgrade Technology Consulting Services
Progent's Microsoft-certified engineers provide computer support and network consulting services for Microsoft Exchange Server 2003, Windows Server 2003, and for the complete family of Microsoft server platforms. Progent's upgrade, configuration, management, and support services for Microsoft Exchange Server 2003 include planning, installation, documentation, local and off-site technical support, Help Desk Call Center support, certified security consulting, and comprehensive IT outsourcing.
Virtual Support Desk Costs Support Services
24 Hour Shared Helpdesk Economics Integration Services
Progent's Help Desk Call Center management and co-management services help organizations to cut costs and increase productivity.
Wireless Site Survey On-site Technical Support
Troubleshooting Wi-Fi RF Coverage Maps
Progent's wireless site survey services assist you to plan, implement and troubleshoot a Wi-Fi LAN customized for your environment, offering you a WLAN that delivers the coverage, speed, density, security, and hand-off capability your company requires.
ISR Router Integration Support
Biggest Catalyst 8500 Outsourcing
Cisco has developed an extensive product line of routers that includes appliances built to deliver the protection, bandwidth, and availability required by organizations ranging from branch offices to global enterprises and service providers. Cisco routers include support for redundancy, automatic failthrough, and redundant power for improved fault tolerance and system availability. Progent can show you how to select and configure Cisco routers to establish a reliable foundation for your network and to make it easy to expand as you add new users, open new offices, deploy new services, extend your network to customers and partners, and manage a more mobile workforce. Progent offers expertise in a variety of routers based on Cisco's IOS platform, including the Cisco 800 family of small business routers, Cisco 2800 and 3800 Integrated Services Routers, Cisco 1900 and 4000 G2 ISR routers, Cisco ASR 1000 and 9000 routers for WAN edge environments, CRS Carrier Routing System for core Networks, as well as older 2500 and 2700 Routers.
Award Winning Support Services Shared Network Support Help Desk Costs
Engineer Extended Help Des Cost Savings
Progent's Help Desk Call Center management and co-management services help companies to save money and increase productivity.
Online Help Nexus Switch EIGRP
Nexus Switch EIGRP Support
Cisco Nexus series switches are intended to provide the speed, expandability, uptime, virtualization support, capacity, security and manageability required to function as the foundation of an enterprise data center. Progent's CCIE-certified Nexus switch consultants are available to provide online and on-premises consulting services to assist your IT staff to create an efficient switch topology, set up pilot systems to validate your network design, deploy Nexus switches, create and implement effective policies, perform security and compliance tests, set up advanced monitoring and alert systems, fully utilize network resources through virtualization technologies, analyze and repair switching and routing problems, optimize system performance, perform capacity planning, and take advantage of the powerful zero-downtime capabilities incorporated into Nexus switches. Progent's consultants can also help your business to migrate efficiently from outdated Nexus models or Cisco Catalyst switches to current Nexus switches.
VLAN Test Lab Professional
24-7 Consultancy Project Management Test Lab
Progent's Test and Training Lab at the QTS (formerly Herakles) Colocation Center is available for piloting line-of-business applications, developing cost-effective migration methodologies, assessing and tuning performance, planning or verifying disaster recovery solutions, mitigating compatibility problems, and building training systems for the latest technologies. For Progent customers without adequate internal resources to assemble proper pilot environments, the lab cuts capital costs and technical risk while keeping critical IT projects on schedule.
Cisco Certified Contract Job Opportunities
Job Opportunities Microsoft MCP
Progent is looking for a range of on-staff employees such as solutions-driven Microsoft Certified Systems Engineers; connectivity experts who have Cisco CCDP or CCIE certification; and consultants for fault-tolerant network architecture with backgrounds in mobile access, wireless networking, high-availability systems, business continuity solutions, data preservation, and server virtualization. Progent is also seeking workstation support technicians, off-site service specialists, and CISSP or CISA certified security consultants. We are also looking for veteran managers and administrators who can operate effectively in Progent's high-growth, virtual office environment. Progent works with freelance consultants with in-depth knowledge and hands-on experience in high-demand IT topics beyond Progent's main service focus. Progent's Experts Group hires contractors who offer consulting and programming services for strategic applications such as MRP, Enterprise Resource Planning, or CRM; possess deep expertise with non-Microsoft platforms such as Linux, Apple OS, or Solaris, or offer expert skills in technologies such as telecom, web design, EDI, eCommerce, or database management. Freelance contractors certified by Progent cooperate with our in-house consultants to provide end-to-end solutions for small company networks.
NetApp MetroCluster Troubleshooting Consulting
24x7x365 NetApp MetroCluster Disk Pools Professional
Progent can provide enterprise customers the services of a certified NetApp consultant for remote or on-premises support for NetApp's complete line of SAN storage products including Data ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster, FlexPod private cloud infrastructure, SnapMirror data replication, SnapVauly continuous backup, Virtual Storage Console (VSC) for VMware vSphere, MultiStore for secure IP space separation, OnCommand Reporting and Insight analytics, plus NetApp's All-Flash, Hybrid Flash, V-Series and N-Series hardware lines. Components of NetApp SAN storage solutions supported by Progent include SAN architecture, cloud integration, virtualization, migrations, transparent patching, system management, information assurance, high availability, and remediation. Progent can provide Tier 3 support to assist you to take care of issues with NetApp SAN environments efficiently based on leading practices.
Power BI and SSAS Developer Firms
Microsoft Development Firm Power BI Service
Progent's Power BI consultants can assist you to plan, install, manage, enhance or debug your Power BI business analytics solution. Progent's database experts can assist you to prep your source data for Power BI visualizations. Progent can assist you build and administer an on-premises, cloud based, or hybrid network model to run Power BI.
Consulting Virtual Server Technology
Virtual Server Specialists
With virtual server technology, companies can run many virtual servers on one actual server. Virtual server technology allows IT organizations to gain all the benefits of server isolation, but without the costs associated with purchasing extra server equipment. Virtual servers are the enabling technology behind private clouds, which offer important advantages such as lowering the costs of hardware, facilities, and management while improving information protection, network reliability, and disaster recovery. Other key server management technologies are server monitoring software, Microsoft WSUS, and remote system management hardware. Progent's professional server management specialists can assist you in all areas of server virtualization and administration to enable your company to contain expenses and conserve time.
Ransomware Recovery Consultancy
Remote Network Monitoring Services
Progent's ProSight portfolio of managed services are intended to provide businesses who have minimal internal network support staffs with low-cost access to world-class management tools and technical experts. Benefits of the ProSight line of managed IT services include predictable network management costs, smart automation of common management processes, ongoing absorption of new technology, smooth transition from legacy systems to modern solutions, improved fit between computer technology with strategic goals, access to veteran IT consultants, and freeing up management to focus on business rather than ever-changing network technology.
Best Microsoft LCS Server Professionals
Microsoft LCS Server Consultant
Microsoft Office Communications Server delivers Instant Messaging and Real Presence as part of an extensible, world-class package featuring advanced security, transparent compatibility with additional Microsoft products, an expandable, standards-based development environment, and support for regulatory requirements such as HIPAA, SOX, and Gramm-Leach-Bliley. The product allows lower costs and improved operational efficiencies, enhanced worker output, and better IP protection. MS Office Communications Server 2007 has been replaced by Lync, which in turn has been revamped and renamed Skype for Business. Progent's certified unified communications experts offer remote and on-premises support and mediation help for your Office Communications Server 2007 environment and can help your organization to assess the advantages of migrating to Skype for Business. Progent can also help you to design and carry out an efficient upgrade that will add significant strategic value to your IT system
Linux RedHat Remote Professionals
Networking Specialist Linux Phone-based
Progent offers national online technical support and consulting services for businesses who run environments based on versions of Linux or whose IT systems feature a combination of Linux platforms/Linux and Microsoft Windows technology. Remote technical support offers maximum leverage for your information technology dollar by preserving user efficiency and shortening the time charged for network analysis and repair. Sophisticated online access utilities and skilled service specialists and engineers combine to enable Progent to handle the majority of IT issues without wasting time and expense by going to your site. In the vast majority of situations your IT problems can be remediated by telephone or via a mix of telephone help and online network analysis. Progent can put you in touch with Cisco CCIE network experts and CISM and CISSP premier security specialists to assist with the toughest network problems.
8800 Series IP Phone Integration Services
Cisco VoIP On-site Technical Support
Progent's Cisco certified network infrastructure experts can provide high-level support for Cisco Unified Communications Manager (formerly CallManager). Progent can help your organization to integrate VoIP phones, create dial plans, configure SIP trunking and PSTN support, deploy Cisco ISR G2 routers with CUBE support, and deploy UCS server high availability solutions.
