Besides offering fast contact with top-tier network consultants and subject matter experts (SMEs) to assist Detroit, Michigan companies with specific technical problems or strategic initiatives, Progent offers temporary staffing to deal with more generalized assistance like PC support, IT management, and Call Center services. Temporary staffing can help organizations to deal with planned or unplanned increases in demand for IT services, which may result from situations such as mergers and acquisitions, site relocation, technology migration, business process changes like telecommuting, disaster recovery, seasonal variations, or new regulations. Short-term IT staff augmentation can also fill gaps resulting from the loss of in-house staff members due to vacations, health issues, resignation, etc.

Benefits of Progent's Temporary Staff Augmentation Program
Progent's short-term staffing services give organizations the versatility to respond to increases in requirements for IT services without dealing with the costs and delays associated with vetting and hiring professional technical help and without the burden of adding to your permanent staff size.

Key aspects of Progent's short-term staff augmentation services include:

  • Fast access to reliable network pros
  • Simple engagement, termination, and resumption of services
  • Seamless augmentation of your full-time network support team
  • Comprehensive documentation of services performed
  • Available escalation from Tier 1 up to Tier 3 services so even the most challenging problems get resolved fast
  • Strong relationship with a top-level, full-service source for network support
Progent's Co-managed Center Program
Progent's co-managed Call Center service is a proven flexible staff augmentation option that enables IT groups to share the work of Help Desk support transparently between their in-house IT personnel and Progent's extensive team of technical support experts. Working as a transparent extension of your in-house Call Center, Progent's co-managed Help Desk service is a collaborative support alternative powered by the leading group professional services (PSA) tool for streamlining, service requests, generating tickets, assigning ownership, monitoring progress, and generating management reports.

Why Choose Progent?
Progent has two decades of background providing remote and onsite IT expertise for businesses across the U.S. Progentís IT experts hold top certifications from Microsoft, Cisco, Apple, VMware, Citrix, Palo Alto Networks, and other leading vendors. Progent's security and compliance consultants hold top certifications including CISSP, CISA, and CRISC. Learn more about Progent's certifications.

Progent's Practice Areas for Detroit, Michigan Businesses
Progent's nationwide team of certified engineers can provide Detroit, Michigan businesses a broad array of remote technical guidance and debugging expertise. Areas of expertise offered under Progent's consulting program for IT service providers include:

Contact Progent for Short-Term Staffing Services for Detroit, Michigan Companies
To find out more about Progent's temporary staffing services for Detroit, Michigan businesses, call 800-993-9400 or visit Contact Progent.