Besides providing rapid contact with high-level network professionals and subject matter experts to assist Detroit, Michigan businesses with discrete technical problems or longer-term initiatives, Progent offers temporary staffing to deliver more broadly defined services like desktop help, IT management, and Call Center services. Short-term staffing makes it possible for organizations to respond to anticipated or unexpected surges in demand for network services, which may be caused by scenarios like company mergers, site relocation, technology migration, business process changes like work-from-home, disaster response, busy seasons, or new compliance requirements. Temporary staffing can also cover voids caused by the loss of full-time staff members due to vacations, illness, resignation, etc.

Advantages of Progent's Short-Term IT Staffing Services
Progent's short-term staff augmentation services offer organizations the versatility to react to increases in requirements for IT services without being saddled with the expense and hassle associated with reviewing and hiring reliable technical help and without the burden of increasing your in-house staff size.

Important features of Progent's short-term supplemental staffing services include:

  • Rapid availability of reliable network pros
  • Easy engagement, termination, and resumption of services
  • Transparent augmentation of your full-time IT team
  • Comprehensive reporting of services performed
  • Available escalation from Tier 1 up to Tier 3 services so even the toughest issues can be handled fast
  • Close relationship with a top-level, full-service source for network expertise
Progent's Co-managed Help Desk Program
Progent's shared Help Desk service is a proven on-going staff augmentation option that enables IT organizations to divide the responsibilities of Help Desk support seamlessly between their internal network personnel and Progent's extensive team of IT support experts. Acting as a transparent extension of your full-time Call Center, Progent's shared Help Desk program is a joint support solution based on by the leading group professional services tool for streamlining, service requests, ticketing, assigning ownership, monitoring progress, and producing management reports.

Why Choose Progent?
Progent has 20 years of background delivering remote and on-premises IT expertise for organizations throughout the United States. Progent's IT experts have earned advanced certifications from Microsoft, Cisco, Linux vendors, VMware, Juniper, IBM, and other leading vendors. Progent's cybersecurity consultants hold top certifications including CISSP-ISSAP, CISM, and CRISC. Find out more details about Progent's certifications.

Progent's Practice Areas for Detroit, Michigan Businesses
Progent's seasoned roster of certified consultants and technical experts can provide Detroit, Michigan organizations a broad range of remote consulting and debugging services. Practice areas covered under Progent's consulting program for network service firms include:

Contact Progent for Temporary Staff Augmentation for Detroit, Michigan Organizations
To learn more details about Progent's short-term staff augmentation services for Detroit, Michigan companies, call 800-993-9400 or visit Contact Progent.