In addition to offering rapid access to high-level IT consultants and subject matter experts (SBEs) to assist Detroit, Michigan organizations to resolve specific technical issues or longer-term initiatives, Progent can provide short-term staff augmentation to deliver more broadly defined assistance like PC help, network management, and Call Center response. Temporary staffing can help businesses to respond to expected or unexpected increases in demand for network personnel, which may be caused by situations like mergers and acquisitions, data center moves, platform migration, paradigm shifts like work-from-home, disaster recovery, busy seasons, or regulatory changes. Short-term IT staff augmentation can also cover voids resulting from the loss of full-time IT personnel due to vacations, illness, resignation, or other reasons.

Advantages of Progent's Temporary Staffing Services
Progent's temporary staffing services offer organizations the flexibility to respond to surges in requirements for IT services without being saddled with the costs and delays that come with reviewing and recruiting professional technical personnel and without the burden of adding to your in-house head count.

Important features of Progent's short-term supplemental staffing services include:

  • Fast availability of proven IT professionals
  • Simple initiation, cessation, and re-engagement of services
  • Seamless augmentation of your full-time network support staff
  • Comprehensive reporting of all services performed
  • Available escalation from Tier 1 up to Tier 3 support so even the toughest problems can be handled promptly
  • Close working relationship with a top-level, full-service resource for network support
Progent's Shared Center Service
Progent's co-managed Help Desk service is a specialized flexible staff augmentation option that enables IT groups to divide the work of Help Desk support seamlessly between their in-house network personnel and Progent's nationwide pool of IT support experts. Working as a seamless extension of your full-time Help Desk, Progent's co-managed Help Desk Call Center program is a joint service alternative based on by the leading group PSA platform for streamlining, service requests, generating tickets, assigning responsibility, tracking responses, and producing management reports.

Why Choose Progent?
Progent has two decades of background delivering remote and onsite IT expertise for businesses throughout the United States. Progentís IT experts have earned top certifications from Microsoft, Cisco, Apple, VMware, Citrix, IBM, and other leading technology companies. Progent's security and compliance experts have earned advanced certifications including ISSAP, CISM, and GIAC. Find out more details about Progent's industry certifications.

Progent's Areas of Expertise for Detroit, Michigan Companies
Progent's seasoned team of certified engineers can provide Detroit, Michigan organizations a wide range of remote consulting and troubleshooting expertise. Practice areas offered under Progent's reseller program for IT service organizations include:

Contact Progent for Short-Term Staff Augmentation for Detroit, Michigan Businesses
To find out more about Progent's temporary supplemental staffing services for Detroit, Michigan businesses, call 800-993-9400 or visit Contact Progent.