To get immediate remote assistance with computer security problems, companies in Detroit Michigan can find world-class troubleshooting from Progent's certified security professionals. Progent's online support consultants are available to provide efficient and low-cost assistance with security emergencies that are impacting the viability of your information system. Progent's accredited consultants are certified to provide help for environments powered by Microsoft Windows, Linux, macOS and OS X, Solaris, and major derivatives of UNIX. Progent's wide range of consulting services covers firewall expertise, email filtering and encryption, secure system architecture, and business continuity preparedness. Progent's support staff has been awarded the world's most advanced security certifications including Global Information Assurance Certification and Information System Security Architecture Professional (ISSAP).

Progent provides online security support services on a by-the-minute model without minimum call duration and without extra charges for setup or off-hour service. By billing by the minute and by providing top-level support, Progent's billing structure keeps expenses under control and eliminates situations where quick fixes entail big expenses.

Our System Has Been Hacked: What Can We Do Now?
Network Security ConsultingIf your network is now experiencing a security crisis, go to Progent's Emergency Online Technical Support to learn how to get fast assistance. Progent has a pool of certified network security experts who offer online and on-premises support that includes threat containment, mitigation, restoration, forensics, and enhancement of your security posture to protect against future exploits.

For organizations that have prepared beforehand for being hacked, the step-by-step post-attack handling model outlined by Global Information Assurance Certification is Progent's recommended method of reacting to a major security attack.

Overview of Progent's Security Support Services
Managing network security plus preparedness for recovering vital data and functions after a security breach requires an on-going program that entails a variety of technologies and processes. Progent's certified security experts can support your business at whatever level in your efforts to protect your information network, ranging from security assessments to creating a comprehensive security program. Some areas supported by Progent's security consultants include Security Planning and Prevention, Information Recovery and Security Failure Analysis, and Managed Filtering of E-mail-Borne Attacks.

Planning and Implementing Protected Networks
Every organization should have a thoroughly considered security strategy that incorporates both preventive and responsive activity. The proactive plan is a set of precautions that helps to minimize vulnerabilities. The reactive strategy defines procedures to help security personnel to inventory the losses caused by an attack, remediate the damage, document the event, and restore business activity as quickly as possible. Progent can advise you how to build protection into your company processes. Progent can set up auditing software, define and execute a safe IT infrastructure, and propose processes and policies that will optimize the protection of your network. Progent's security experts are ready to assist you to configure a firewall, deploy secure offsite access to e-mail and information, and configure an effective virtual private network.

If you are interested in an economical option for outsourcing your security management, Progent's Round-the-clock Network Support Services feature non-stop online network monitoring and immediate response to emergencies.

Hybrid Cloud Solutions
Progent can assist your company you to plan, deploy, manage and troubleshoot enterprise hybrid cloud solutions that incorporate physical and cloud infrastructure and that comply with regulatory data security requirements. (Learn about Progent's Microsoft 365 integration with on-premises installations of Exchange, Azure enterprise hybrid cloud integration, Amazon Web Services (AWS) enterprise hybrid cloud solutions, and Google Cloud integration expertise.)

System Restoration and Security Forensics
Progent has expertise in recovering systems and computers that have been compromised, are in question, or have ceased to function following a security penetration. Progent can help evaluate the damage caused by the attack, return your company to ordinary business operations, and retrieve data compromised as a result of the attack. Progent's security engineers can also manage a thorough forensic evaluation by examining event logs and utilizing a variety of advanced forensics tools. Progent's background with security issues reduces your downtime and allows Progent to propose efficient measures to avoid or contain new assaults.

Ransomware Cleanup and Recovery Consulting
Progent can provide the services of seasoned ransomware recovery consultants with the skills to rebuild an environment victimized by a ransomware cryptoworm like Ryuk, Dharma, Hermes, or Locky. To find out more, visit ransomware removal and restoration consulting.

Work-from-Home Security Consulting
Work-from-Home (WFH) staff members typically utilize their own computers and often work in a poorly secured physical environment. This situation multiplies their vulnerability to cyber threats and calls for careful configuration of firewalls, anti-malware tools, multi-factor authentication, remote monitoring, thorough end-user training, and the development of security policies based on leading practices. Progent's veteran group of Work-from-home solutions consultants can assist your business to plan, implement and maintain a compliant security solution that protects critical information assets in networks that include telecommuters.

Software/Firmware Update Management Services
Progent's support services for software and firmware patch management offer organizations of any size a versatile and cost-effective solution for assessing, validating, scheduling, implementing, and documenting updates to your dynamic IT network. In addition to optimizing the protection and functionality of your computer environment, Progent's software/firmware update management services permit your in-house IT staff to concentrate on line-of-business initiatives and tasks that derive the highest business value from your information network. Learn more about Progent's patch management support services.

Progent's Fixed-price Managed Services for Information Security
Progent's value-priced ProSight family of managed services is intended to provide small and mid-size organizations with enterprise-class support and state-of-the-art technology for all facets of information assurance. ProSight managed services available from Progent include:

ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
ProSight Active Security Monitoring is an endpoint protection (EPP) solution that incorporates SentinelOne's cutting edge behavior-based analysis technology to defend endpoint devices as well as physical and virtual servers against new malware attacks like ransomware and file-less exploits, which routinely escape traditional signature-based AV tools. ProSight ASM protects on-premises and cloud resources and provides a single platform to manage the complete malware attack progression including protection, identification, mitigation, remediation, and post-attack forensics. Top features include single-click rollback with Windows VSS and real-time system-wide immunization against new threats. Progent is a certified SentinelOne Partner. Read more about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware recovery powered by SentinelOne technology.

ProSight Enhanced Security Protection: Unified Physical and Virtual Endpoint Protection
Progent's ProSight Enhanced Security Protection (ESP) managed services deliver affordable multi-layer protection for physical servers and virtual machines, desktops, mobile devices, and Exchange Server. ProSight ESP uses adaptive security and modern behavior analysis for continuously monitoring and responding to cyber assaults from all attack vectors. ProSight ESP delivers firewall protection, penetration alerts, endpoint management, and web filtering through cutting-edge tools packaged within a single agent managed from a single control. Progent's data protection and virtualization consultants can help your business to design and configure a ProSight ESP environment that meets your company's unique needs and that allows you achieve and demonstrate compliance with legal and industry information protection standards. Progent will assist you specify and implement policies that ProSight ESP will enforce, and Progent will monitor your IT environment and respond to alerts that call for immediate attention. Progent's consultants can also assist your company to install and test a backup and disaster recovery system like ProSight Data Protection Services so you can get back in business quickly from a destructive security attack like ransomware. Read more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint protection and Microsoft Exchange email filtering.

ProSight Data Protection Services: Managed Cloud Backup
Progent has partnered with advanced backup product vendors to create ProSight Data Protection Services, a family of subscription-based management offerings that deliver backup-as-a-service (BaaS). All ProSight DPS products manage and monitor your data backup processes and enable transparent backup and rapid restoration of critical files, apps, images, plus VMs. ProSight DPS helps you avoid data loss resulting from hardware failures, natural disasters, fire, malware such as ransomware, human mistakes, ill-intentioned employees, or application bugs. Managed services available in the ProSight ProSight Data Protection selection include ProSight Ataro VM Backup, ProSight Ataro Office 365 Total Backup, ProSight DPS ECHO Backup using Barracuda dedicated hardware, and ProSight MSP360 Hybrid Backup. Your Progent expert can help you to determine which of these managed backup services are best suited for your IT environment.

ProSight Email Guard: Spam Filtering, Data Leakage Protection and Email Encryption
ProSight Email Guard is Progent's spam and virus filtering service that uses the infrastructure of leading information security vendors to provide web-based control and world-class security for all your inbound and outbound email. The hybrid architecture of Email Guard combines cloud-based filtering with an on-premises security gateway appliance to offer advanced defense against spam, viruses, Dos Attacks, DHAs, and other email-borne malware. The Cloud Protection Layer serves as a first line of defense and blocks the vast majority of unwanted email from reaching your security perimeter. This decreases your vulnerability to external attacks and saves system bandwidth and storage space. Email Guard's onsite gateway appliance adds a deeper level of analysis for inbound email. For outbound email, the on-premises security gateway provides anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The on-premises security gateway can also help Exchange Server to track and safeguard internal email traffic that originates and ends within your security perimeter. For more details, see Email Guard spam and content filtering.

ProSight Duo MFA: Two-factor Authentication (2FA) Services
Progent's Duo authentication service plans incorporate Cisco's Duo cloud technology to defend against stolen passwords through the use of two-factor authentication. Duo enables one-tap identity confirmation on iOS, Android, and other out-of-band devices. Using 2FA, whenever you log into a secured application and enter your password you are asked to verify who you are via a unit that only you have and that uses a separate network channel. A wide selection of devices can be used for this second form of authentication including a smartphone or watch, a hardware/software token, a landline phone, etc. You can register several validation devices. For details about ProSight Duo identity validation services, refer to Cisco Duo MFA two-factor authentication services for remote workers.

ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
With Progent's ProSight Virtual Hosting service, a small business can have its critical servers and apps hosted in a protected fault tolerant data center on a high-performance virtual machine host set up and managed by Progent's network support experts. With Progent's ProSight Virtual Hosting service model, the client retains ownership of the data, the operating system platforms, and the apps. Because the environment is virtualized, it can be ported immediately to a different hosting solution without requiring a time-consuming and technically risky configuration process. With ProSight Virtual Hosting, your business is not tied one hosting service. Find out more details about ProSight Virtual Hosting services.

ProSight IT Asset Management: IT Documentation and Password Management
Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to create, update, retrieve and protect data about your IT infrastructure, procedures, business apps, and services. You can instantly locate passwords or IP addresses and be alerted about upcoming expirations of SSLs or warranties. By cleaning up and managing your network documentation, you can eliminate up to 50% of time thrown away trying to find vital information about your IT network. ProSight IT Asset Management includes a common repository for storing and sharing all documents required for managing your business network such as recommended procedures and How-To's. ProSight IT Asset Management also supports a high level of automation for collecting and associating IT information. Whether you're planning enhancements, doing maintenance, or responding to an emergency, ProSight IT Asset Management gets you the knowledge you need as soon as you need it. Learn more about Progent's ProSight IT Asset Management service.

Special Security Expertise Available from Progent
Progent's veteran engineers offer world-class specialized help in vital areas of network security including:

Security Vulnerability Evaluation and Security Compliance Testing
Progent offers experience with information risk auditing tools such as Microsoft Baseline Security Analyzer or LANguard for conducting a variety of automatic network scans to identify potential security problems. Progent has broad skills with scanning tools and can assist your company to understand audit results and respond efficiently. Progent's security consultants also can perform web software testing and can conduct expert assessments of enterprise-wide security to assess your company's compliance with major worldwide security specifications such as HIPAA, NIST, and ISO. Also, Progent can evaluate the effectiveness of your wireless security covering in-place wireless equipment as well as portable devices. Get additional details about Progent's Information Risk Evaluation and Compliance Assessment.

Cisco Network Security, PIX Firewall and ASA Firewall, Virtual Private Network, Aironet and Meraki Wireless Consulting
Progent's Cisco CCIE engineers and Cisco CCNP experts can provide in-depth consulting support for Cisco's complete range of security and Virtual Private Network (VPN) solutions including PIX Series Firewalls and ASA Series Firewalls, the Catalyst Firewall Services Module, secure high-speed and integrated services routers, Aironet wireless access points, Meraki cloud-managed APs, and Catalyst family switches. Learn additional information about Cisco Security, VPN and Wireless Expertise.

Other Firewall and Virtual Private Network (VPN) Technologies
In addition to supporting a broad array of security solutions available from Microsoft and Cisco, Progent can provide organizations of all sizes expert support for security products from other popular firewall and Virtual Private Network (VPN) suppliers. Progent's engineers can provide:

Unannounced Penetration Checking Consulting
Unannounced penetration testing is a valuable technique for helping businesses to determine how susceptible their IT systems are to serious attacks by revealing how thoroughly corporate protection policies and mechanisms stand up against planned but unpublicized penetration efforts instigated by seasoned security specialists using the latest intrusion techniques. Find out additional details concerning Progent's Penetration Testing Services.

Certified Information Security Manager Security Consulting Services
Certified Information Security Manager Engineers for Detroit MichiganCertified Information Security Manager identifies the core competencies and worldwide benchmarks of performance that computer security professionals are expected to master. It provides business management the confidence that those who have been awarded their CISM have the background and knowledge to provide effective security management and consulting support. Progent can offer a CISM consultant to help your enterprise in vital security areas including data security governance, vulnerability management, data security program control, and crisis handling management.

Get additional information concerning Progent's Certified Information Security Manager (CISM) Security Consulting Assistance.

CISSP Security Consulting Services
CISSP Certified Network Security Engineers for Detroit MichiganProgent's CISSP consultants are security engineers who have earned CISSP status as a result of verified experience, rigorous study, and exhaustive examination. CISSP Certification indicates mastery of an international standard for information security. ANSI has granted the CISSP status accreditation in the area of IT security under ISO/IEC 17024. Fields of expertise covered under CISSP include security management practices, security design and test systems, connection permission systems, applications development security, operations security, hardware security, cryptography, communications, Internet security, and disaster recovery planning.

Find out more information about Progent's Certified Information Systems Security Professionals (CISSP) Consulting Services.

CISSP-ISSAP Certified Consultants for Secure System Infrastructure
CISSP Information Systems Security Architecture Professionals (ISSAP) for Detroit MichiganProgent's ISSAP Premier security consultants have earned ISSAP status as a result of rigorous examination and substantial hands-on work with network security architecture. ISSAP security experts have acquired in-depth knowledge of access control mechanisms and techniques, telecommunications and network protection, cryptography, needs evaluation, business continuity planning (BCP) and DRP, and physical security. Progent's ISSAP-premier security consultants can assist your company with all phases of architecture security.

Find out more details concerning Progent's ISSAP Certified Protected IT Architecture Consulting Support.

CISSP-ISSEP Certified Cybersecurity Engineering Consultants
CISSP-ISSEP certified Network Security ExpertsNetwork Security consultants with CISSP-ISSEP (Information Systems Security Engineering Professional) certification have demonstrated their ability to provide large organizations with the services associated with a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior security analyst. Progent offers the skills of a certified CISSP-ISSEP cybersecurity expert to help your enterprise to follow modern system security engineering principles and techniques in system development, evaluate system security designs based on security engineering leading practices, produce cohesive system designs that include compliant security features for all key system functions, develop efficient design and configuration strategies to provide operational security, perform in-depth risk analysis, and recommend practical security models that balance your operational goals with your company's risk tolerance.

Learn the details about Progent's CISSP-ISSEP Cybersecurity Engineering Consulting.

Certified Information Systems Auditor (CISA) Consulting Expertise
Certified Information Systems Auditor Consultants for Detroit MichiganThe CISA accreditation is a prestigious qualification that represents mastery in IS security auditing. Accredited by the American National Standards Institute (ANSI), the CISA accreditation requires that candidates undergo an exhaustive examination overseen by the ISACA international professional group. Progent offers the services of a CISA-Premier security audit engineer trained to assist companies in the areas of IS audit services, information technology administration, systems and architecture planned useful life, IT support, safeguarding information assets, and business continuity preparedness.

Find out more information concerning Progent's Certified Information Systems Auditor (CISA) Consulting Expertise.

CRISC-certified Risk Management Consultants
CRISC Risk Engineers for Detroit MichiganThe CRISC program was established by ISACA in 2010 to verify an IT professional's skills to design, deploy, and maintain information system controls to mitigate network risk. Progent offers the expertise of a CRISC-certified consultant to assist you to create and carry out a business continuity strategy that follows industry best practices promoted by CRISC and crafted to match your company's risk appetite, business goals, and IT budget. Progent's network risk mitigation services are complementary to the support provided by Progent's CISA-Certified security engineers for impartially auditing your IS management design and with the services of Progent's CISM-certified consultants for defining security policies and procedures.

Find out more information about Progent's CRISC Risk Mitigation Expertise.

Global Information Assurance Certification Professional Services
Security Engineers with Global Information Assurance Certification for Detroit MichiganGIAC was founded in 1999 to certify the skill of network security experts. GIAC's mission is to assure that a certified professional possesses the skills necessary to provide services in critical areas of network, data, and application security. GIAC accreditations are acknowledged by businesses and government organizations all over the world including U.S. NSA. Progent offers the help of GIAC certified security engineers for all of the security services covered under GIAC accreditation topics including assessing IT infrastructure, incident handling, intrusion detection, web-based application security, and SIEM solutions.

Read additional information concerning Progent's GIAC Information Assurance Services.

Contact Progent for Computer Security Expertise
If your business is situated in Detroit Michigan and you're looking for computer security consulting, call Progent at 800-993-9400 or visit Contact Progent.

Michigan State Contact Information:
Progent offers consulting services and onsite technical support throughout the state of Michigan.

Onsite IT Consulting
Progent locations in Michigan State

City Address Phone Link
Detroit 535 Griswold St
Detroit, MI 48226
United States
(248) 233-9443 Detroit Network Support Services
Grand Rapids 38 Fulton Street
Grand Rapids, MI 49503
United States
(616) 330-1110 Grand Rapids Network Support Services
Southfield 19785 W 12 Mile Rd
Southfield, MI 48076
United States
(248) 233-9443 Southfield Network Support Services

An index of content::

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    Progent is committed to information transfer from Progent's support experts to clients. By teaching clients to resolve technical issues that are within their comfort zone, Progent is able to focus on offering hard-to-find services where Progent faces few competitors. Mid-size companies who utilize familiar freelance consultants or who maintain internal support staffs benefit when Progent passes on information about new technology and proven methodologies to make their IT environments more reliable, secure, and productive.

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    Progent's ProSight IT Asset Management is a cloud-based IT documentation management service that makes it easy to create, maintain, find and safeguard information related to your network infrastructure, processes, business apps, and services. You can instantly find passwords or serial numbers and be warned automatically about upcoming expirations of SSL certificates or warranties. By cleaning up and managing your IT infrastructure documentation, you can save up to 50% of the time spent looking for critical information about your IT network. ProSight IT Asset Management features a centralized location for storing and collaborating on all documents required for managing your network infrastructure such as recommended procedures and How-To's. ProSight IT Asset Management also offers advanced automation for collecting and relating IT data. Whether you're making enhancements, doing maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the knowledge you need the instant you need it.

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    Progent's Citrix consultants can assist your business to design, deploy, administer, and troubleshoot a virtual Windows application delivery and management system based on XenApp. Progent's Cisco-certified CCIE network consultants can show you how to enhance your network for distributing server and client-side applications, and Progent's remote datacenter management and support experts can assist you to manage and support an off-site datacenter that offers high availability, advanced security, and rapid disaster recovery.

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    If your company is developing Linux-based applications in an environment that has Microsoft Windows-based processors, PCs, and office productivity products, Progent can provide comprehensive information technology outsourcing that frees you to concentrate on your field of high-value expertise while avoiding the constant hassle of managing your company information system. By using automated server monitoring and by providing remote and in-person support when your business needs it, Progent represents an affordable alternative for supporting an information network that provides high availability, security, and performance. Progent's UNIX/Linux developer assistance services include comprehensive information technology outsourcing, virtual infrastructure, online and on-site support and troubleshooting, proactive network monitoring, and Contact Center support.

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    NetApp MetroCluster is a disaster recovery platform that combines array-based storage clustering with replication to provide fast, zero data loss disaster recovery (DR) between sites that are as far as 185 miles apart. Progent's roster of seasoned IT consultants can assist your business to plan, deploy, manage, update, test and repair a disaster recovery system built around NetApp MetroCluster. Progent can help you to choose a topology for your MetroCluster environment that meets your functional needs and IT budget. Progent can make sure you adhere to leading practices for installing your MetroCluster environment by delivering guidance with tasks such as assigning disk pools, determining plexes layout, provisioning NetApp FlexVol volumes, setting up Data ONTAP configuration replication service, installing switches, designing a tiebreaker mechanism, designing a TCP/IP configuration replication network between your peered clusters, and testing your DR system to prove compliance with information assurance standards and government requirements.

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    Progent's Linux support services offer small businesses and developers support for managing and maintaining Linux systems that coexist with Microsoft-powered technology. Progent offers your organization access to Linux consultants, consulting professionals premier by Microsoft and Cisco, and security experts with CISA credentials. This broad array of expertise offers you a convenient single consulting firm to help you create and maintain a protected and reliable cross-platform connectivity and communications environment that allows Linux and Microsoft interoperability by integrating MS Windows with major Linux platforms including RedHat Linux, SUSE Linux, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora Linux, Gentoo, Mandrake, Debian GNU/Linux, and Slackware Linux.

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  • Technology Consulting SCCM 2012 Software Inventory
    24-7 Computer Consulting SCCM 2012 Policy Settings

    Progent can assist you to plan for, deploy, and operate Microsoft System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can assist you to upgrade smoothly to SCCM 2012 from an older change management platform or help you to modify your existing SCCM 2012 ecosystem to support your evolving IT requirements. Also, Progent can assist you to create an infrastructure that fully supports SCCM 2012 by providing advanced consulting support for associated Microsoft platforms including Active Directory Domain Services, Microsoft SQL SSRS, and Internet Information Services (IIS).

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    Remote Troubleshooting DoubleTake Carbonite Software

    DoubleTake/Carbonite Software publishes a selection of tools intended to provide small companies a range of cost-effective solutions for replicating and restoring business-critical workloads such as Microsoft Exchange, Microsoft SQL, Blackberry, and SharePoint. Progent's disaster recovery planning experts have extensive experience incorporating DoubleTake/Carbonite products into small company IT networks to create an advanced state of fault tolerance and business continuity capability at a budget-friendly cost.

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  • SCCM 2012 Central Administration Site Technical Support Services
    After Hours Support Services SCCM 2012 Software Inventory

    Progent can assist your business to plan for, implement, and operate Microsoft System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can help you to upgrade efficiently to SCCM 2012 from a legacy device and application management solution or help you to enhance your current SCCM 2012 environment to support your evolving IT requirements. Also, Progent can help you to create a software foundation that takes full advantage of SCCM by delivering expertise with related Microsoft platforms such as Active Directory Domain Services (ADDS), SQL SSRS, and IIS.

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