Enlarging your remote workforce can have a significant effect on network architecture, security, and corporate culture. Progent has 20 years of background assisting small and mid-size businesses to design, deploy, manage, optimize, and troubleshoot IT networks that support work-from-home employees. Progent can help your Detroit organization to pick the right tools and adhere to leading practices in creating and maintaining a secure virtual ecosystem for teleworkers that promotes collaboration and delivers top business value. Progent can provide support services that go from on demand expertise for getting you over occasional technical roadblocks to full project management or co-management to help you carry out business-critical initiatives.

Progent's consultants can help Detroit, Michigan businesses to succeed with any facet of building a high-functioning work-from-home environment by providing network infrastructure configuration services, IP voice expertise, video conferencing integration, collaboration platform selection and deployment, public cloud integration, helpdesk augmentation, data security, backup/restore solutions, and streamlined management.

VoIP Solutions for an At-Home Workforce
Expanding the business PBX system to accommodate teleworkers is vital to supporting a productive at-home workforce. A broad range of cloud-based IP voice platforms are used by SMBs to support remote users. Many enterprises rely on Cisco's current or legacy platforms for VoIP solutions. Progent can help organizations of any size to plan or tune a remote VoIP service that provides the flexibility, convenience and protection required for telecommuters. Progent's Cisco-certified CCIE Voice consultants offer high-level support to help businesses optimize their current Cisco IP voice systems to support a growing at-home workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM) delivers high-end telephony capabilities to devices like VoIP phones, media processing products, VoIP gateways, and mixed media applications used across the network. CUCM manages additional combined media services such as unified messaging, voice/video conferencing, and team collaboration networks. For more information about Progent's CUCM expertise, refer to Cisco Unified Communications Manager consultants.
  • CallManager is Cisco's legacy call-processing agent and has been superseded by CUCM. Progent's consultants can help your company to maintain your existing CallManager environment or upgrade smoothly to Cisco's modern IP telephony solutions. To learn about Progent's expertise for Cisco CallManager and Cisco's other early VoIP products, refer to CallManager consulting.
  • Cisco IP Gateways enable integration with public telephony networks and with users working beyond the corporate firewall such as telecommuters. Progent offers expert support for Cisco's legacy IP gateways such as the UC520, UC540 and UC560 product lines and for current Cisco SIP gateways. See Cisco Session Initiation Protocol (SIP) gateway integration consulting.
  • Additional VoIP Products supported by Progent's consultants include Vonage, Intermedia Unite and 8x8. Progent can assist you to update your WAN infrastructure to work with these VoIP solutions and provide as-needed deployment and debugging expertise.

Contact Progent for Telecommuter Expertise
To contact Progent about building and managing a productive work-from-home solution for your Detroit, Michigan business, phone 1-800-993-9400 or go to Contact Progent.



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