Immediate Remote Support for Detroit Michigan Computer Systems
Fast Phone Help for Detroit SystemsFor companies located in Detroit Michigan, Progent offers online help for computer systems based on any combination of Microsoft, Cisco, Apple macOS and OS X, or Linux technology. Progent's Microsoft Premier professionals have provided remote support to companies in all 50 states in the United States. (See testimonials from Progent's customers.) Progent also can furnish the consultation services of Cisco CCIE-qualified engineers to handle complex infrastructure issues, plus the services of CISA and CISSP-certified security consultants to help with advanced security design and troubleshooting jobs.

Progent's remote technical support engineers provide excellent leverage due to the fact that they possess the real-world experience and are equipped with the sophisticated tools needed to solve the majority of information system issues quickly. This reduces direct costs because solutions require minimal chargeable minutes. Remote support also avoids the expense of sending an engineer to your location. Your company saves additionally with incidental costs by reducing or avoiding system downtime and associated costs resulting from business disruption, upset clients, idle workers, and distracted executives. Progent's advanced online consulting expertise is particularly helpful for organizations that are dependent on public clouds for vital infrastructure or applications like Microsoft Azure, Exchange Online, Amazon Web Service, Google Cloud Platform, or where on-premises tech support may not be an option.

Progent's billing policy for online support is structured to leverage your network support investment. Progent bills by the minute for telephone-based consulting, so you are invoiced only for the services that you receive. In contrast to many online support organizations, Progent requires no initialization fee or minimum job duration. Progent's per-minute granularity and clean policy for billing do away with scenarios where quick fixes manage to turn into large tabs. Progent's penchant for dealing with problems efficiently means you saves money.

Progent's Remote Consulting and Troubleshooting Services
Over time, Progent has fine tuned an array of customized tools and field-proven processes which promote the maximum level of effectiveness for remote technical support and troubleshooting for information networks of any size. Progent provides safe Virtual Private Network support for VPN gateways from a variety of leading companies such as Microsoft, Cisco, SonicWall and Checkpoint. Protected VPN technology allows the staff of Progent's remote service group to access your company's environment without breaching system security.

Progent's powerful customer support reporting application includes thorough records of all support that Progent's customers have been provided. Progent's team service personnel have access to the details of support delivered to every client by any engineer. This database of trouble tickets and repairs is structured as a readily accessible proprietary database that permits Progent's remote support experts to communicate their experiences with the whole team to ensure that the efficiency of Progent's support services improves daily. Progent's extensive list of accreditations and working associations with major industry leaders such as Cisco and Microsoft make available other vast support databases and allow fast access to vendors' internal engineering staff with the result that Progent's online service experts are able to come up with optimal resolutions quickly.

Remote services available from Progent to customers in Detroit Michigan include:

ProSight Fixed-price Managed Services for Small and Medium Size Businesses
Progent provides a family of budget-friendly, fixed-price managed services intended to allow small and medium-size organizations to benefit from the same cutting-edge technology used by many of the industry's leading corporations. The ProSight suite of network monitoring and management services covers all critical aspects of information technology such as email protection, security and compliance, cloud-based backup/recovery, network infrastructure management, virtual server hosting, and network resources documentation management. ProSight managed services include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring (ASM) is an endpoint protection service that utilizes cutting edge behavior machine learning tools to defend endpoint devices and servers and VMs against modern malware assaults like ransomware and email phishing, which routinely escape legacy signature-matching anti-virus products. ProSight ASM safeguards local and cloud-based resources and provides a single platform to automate the complete threat lifecycle including protection, detection, containment, cleanup, and post-attack forensics. Top capabilities include one-click rollback with Windows VSS and automatic system-wide immunization against new threats. Learn more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection (ESP): Physical and Virtual Endpoint Security and Exchange Email Filtering
    ProSight Enhanced Security Protection managed services deliver economical multi-layer protection for physical servers and VMs, desktops, smartphones, and Microsoft Exchange. ProSight ESP utilizes contextual security and advanced heuristics for continuously monitoring and responding to cyber threats from all vectors. ProSight ESP offers two-way firewall protection, intrusion alerts, endpoint management, and web filtering through cutting-edge tools incorporated within a single agent accessible from a unified console. Progent's data protection and virtualization experts can help you to design and implement a ProSight ESP environment that addresses your organization's unique needs and that helps you prove compliance with government and industry information security regulations. Progent will help you define and implement policies that ProSight ESP will enforce, and Progent will monitor your IT environment and react to alarms that require immediate attention. Progent's consultants can also assist you to set up and verify a backup and restore system such as ProSight Data Protection Services (DPS) so you can get back in business quickly from a potentially disastrous cyber attack such as ransomware. Learn more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint security and Microsoft Exchange filtering.

  • ProSight Data Protection Services: Managed Backup and Recovery
    ProSight Data Protection Services offer small and mid-sized organizations an affordable and fully managed solution for secure backup/disaster recovery (BDR). For a fixed monthly rate, ProSight DPS automates your backup processes and allows rapid recovery of vital files, apps and virtual machines that have become lost or damaged as a result of component failures, software bugs, natural disasters, human error, or malware attacks like ransomware. ProSight DPS can help you protect, recover and restore files, folders, apps, system images, as well as Microsoft Hyper-V and VMware virtual machine images. Important data can be protected on the cloud, to an on-promises storage device, or mirrored to both. Progent's BDR specialists can provide world-class expertise to set up ProSight Data Protection Services to be compliant with government and industry regulatory requirements like HIPAA, FINRA, and PCI and, whenever necessary, can assist you to restore your critical information. Read more about ProSight Data Protection Services Managed Cloud Backup and Recovery.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam and virus filtering service that incorporates the technology of leading information security companies to deliver web-based management and world-class security for your inbound and outbound email. The hybrid structure of Email Guard managed service integrates a Cloud Protection Layer with an on-premises security gateway appliance to provide advanced protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. Email Guard's cloud filter serves as a first line of defense and keeps the vast majority of threats from making it to your network firewall. This reduces your vulnerability to inbound threats and conserves network bandwidth and storage space. Email Guard's onsite gateway appliance adds a deeper layer of analysis for incoming email. For outbound email, the local security gateway offers AV and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The onsite security gateway can also assist Microsoft Exchange Server to track and protect internal email that originates and ends inside your security perimeter. For more details, visit Email Guard spam filtering and data leakage protection.

  • ProSight WAN Watch: Network Infrastructure Remote Monitoring and Management
    ProSight WAN Watch is a network infrastructure monitoring and management service that makes it easy and inexpensive for smaller businesses to map, monitor, reconfigure and troubleshoot their connectivity appliances like switches, firewalls, and load balancers plus servers, printers, client computers and other devices. Using cutting-edge Remote Monitoring and Management (RMM) technology, ProSight WAN Watch makes sure that infrastructure topology maps are always updated, captures and displays the configuration of almost all devices connected to your network, monitors performance, and generates notices when issues are detected. By automating tedious network management processes, ProSight WAN Watch can cut hours off common tasks like network mapping, reconfiguring your network, finding appliances that require important updates, or identifying the cause of performance issues. Find out more details about ProSight WAN Watch infrastructure management consulting.

  • ProSight LAN Watch: Server and Desktop Monitoring Services
    ProSight LAN Watch is Progentís server and desktop monitoring service that incorporates advanced remote monitoring and management (RMM) technology to help keep your IT system running at peak levels by checking the health of vital computers that drive your information system. When ProSight LAN Watch detects an issue, an alarm is sent immediately to your designated IT staff and your assigned Progent engineering consultant so all potential issues can be addressed before they have a chance to impact your network Learn more about ProSight LAN Watch server and desktop remote monitoring services.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
    With ProSight Virtual Hosting service, a small business can have its key servers and apps hosted in a secure Tier III data center on a fast virtual host set up and maintained by Progent's network support professionals. With the ProSight Virtual Hosting model, the customer owns the data, the operating system software, and the applications. Since the environment is virtualized, it can be moved immediately to an alternate hardware environment without requiring a lengthy and technically risky configuration procedure. With ProSight Virtual Hosting, you are not tied one hosting provider. Find out more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management
    Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to capture, update, retrieve and safeguard information related to your network infrastructure, processes, applications, and services. You can instantly locate passwords or serial numbers and be alerted about upcoming expirations of SSLs ,domains or warranties. By updating and organizing your network documentation, you can eliminate up to half of time wasted looking for vital information about your IT network. ProSight IT Asset Management includes a common repository for holding and sharing all documents required for managing your network infrastructure such as standard operating procedures and How-To's. ProSight IT Asset Management also offers advanced automation for collecting and associating IT data. Whether youíre planning improvements, doing maintenance, or responding to a crisis, ProSight IT Asset Management gets you the knowledge you require when you need it. Find out more about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a fast and low-cost way for small and medium-size businesses to obtain an objective evaluation of the overall health of their information system. Powered by a selection of the top remote monitoring and management platforms in the industry, and supervised by Progent's certified group of IT experts, ProSight Network Audits help you see how well the configuration of your core network assets adhere to industry best practices. Both the Basic and Advanced versions of ProSight Network Audit services are available at a budget-friendly, one-time cost and deliver instant ROI like a cleaner Active Directory (AD) system. Both also come with one year of state-of-the-art remote network monitoring and management (RMM). Advantages can include lower-cost network management, better compliance with data security regulations, higher utilization of network assets, quicker problem resolution, more dependable backup and recovery, and increased uptime. Learn more about Progent's ProSight Network Audits network infrastructure review.

Progent's ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report is a low-cost service built around a phone interview with a Progent backup/recovery expert. The fact-finding interview is designed to help assess your organization's ability either to stop or recover rapidly following an assault by a ransomware strain such as Ryuk, WannaCry, MongoLock, or Locky. Progent will consult with you personally to collect information concerning your existing security profile and backup/recovery platform, and Progent will then produce a custom Basic Security and Best Practices Report describing how you can apply best practices to create a cost-effective AV and backup/recovery system that aligns with your company's requirements. For additional information, see Progent's ProSight Ransomware Preparedness Report Service.

Additional Support Programs Available from Progent
Progent can provide the skills of world-class online consulting experts for contract information technology programs. Progent's charges for ongoing development or consulting projects are set according to the level of expertise of the consultants required. Progent's background in these special areas of information technology allows customers to complete major initiatives within budget and on schedule. Progent's special online engineering solutions include:

  • Help Desk Call Center Expertise
    Progent's Help Desk programs for companies with environments based on Windows, Cisco, macOS and OS X, UNIX, or Linux platforms include comprehensive Call Center services, co-managed Helpdesk support services, and Help Desk operations consulting. Progent's Standard Help Desk Services offer small businesses an end-to-end solution that handles all facets of online Level 1 desktop technical support from service requests through trouble ticket generation, remote desktop control, progress tracking, problem solving, and management reports. Progent offers service desk support at a significant discount from Progent's regular Level 1 desktop service rates, and Progent can provide the option of rapid as-needed escalation to Level 2 and Level 3 experts to handle the most problems.

    Progent's Help Desk consulting expertise can assist you in creating an effective new Call Center or revamping your established one, evaluating or enhancing Call Center application software to handle the particular requirements of your business, or adding occasional phone support staff to reinforce your internal Help Desk Call Center group to deal with unusually busy events like software migrations, major upgrades, or installing brand new applications.

    Progent's Help Desk team of experienced information technology professionals gives your clients in Detroit Michigan fast contact with an effective technical support group with years of background delivering phone support and remote troubleshooting for networks that incorporate Microsoft Windows, Cisco, macOS and OS X, or UNIX/Linux products. Progent's focus is to give the Help Desk perception as a significant enabler of business success, and Progent's policy is to fix and not just record technical problems.

  • Applications Support: Education, Custom Programming, and Problem Solving
    Progent's Applications Experts Group offers online and in-depth consulting expertise and education in special application fields including Enterprise Requirements Planning, MRP, accounting system customization, and Customer Relationship Management (CRM). Progent also offers consulting, custom programming, and training for Microsoft business applications including Microsoft CRM, Microsoft Office Project, Office 365 Word, and Microsoft Office 365 Excel. For more on Progent's consulting, custom programming, and education services, refer to Progent's Business Application Experts Team.

  • Unified and Automated Management of Hybrid Cloud Networks
    Microsoft System Center 2016 unifies and automates the management of hybrid cloud networks through comprehensive integration with Windows Server 2016, Windows 10; cohesive management of multi-OS environments that include various Linux distributions, Hyper-V and VMware vSphere; and expanded cloud support such as tighter integration with Intune for iPhone and Android smartphone administration plus built-in integration with Microsoft Operations Management Suite (OSM) for cloud-based analytics and reporting. Progent's System Center 2016 consultants offer world-class remote and on-premises support for all components of System Center 2016 including Operations Manager, Configuration Manager (SCCM), Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager. Progent can assist organizations of any size to design and configure a new implementation of Microsoft System Center 2016, extend or tune your current one, upgrade smoothly from a previous release of System Center, or debug your System Center solution.

  • Online IT Infrastructure Monitoring Services
    Progent can deliver companies in Detroit Michigan remote hybrid network monitoring by providing Microsoft System Center 2016 Operations Manager (SCOM 2016) consulting and Microsoft System Center 2012 Operations Manager (SCOM 2012) support. Progent can tune Operations Manager to suit your environment so your network maintenance is proactive rather than reactive. By spotting potential trouble spots before they expand into full-scale emergencies, proactive monitoring can avoid disruptive and expensive service crises. Progent can also provide help with network monitoring utilities like Nagios and MRTG to troubleshoot UNIX/Linux, Solaris, or Apple macOS and OS X environments, Microsoft networks, or environments that support a variety of OS platforms.
How Your Detroit Company Can Contact Progent's Remote Technical Support Professionals
To get in touch with Progent about emergency remote support with Windows, macOS and OS X, or Linux/UNIX environments, go to Progent's Nationwide Phone-Based Help, call 1-800-993-9400, or visit Contact Progent. For organizations and startups in Detroit Michigan, Progent's online computer support specialists are ready to provide expert and affordable system support the instant your company requires it. More than a decade of offering online repair services has earned Microsoft Partner status for Progent's team of engineers and has allowed Progent to develop high-end troubleshooting skills and to fine tune remote connectivity tools to solve computer problems quickly while avoiding the cost and lost time associated with in-person support visits.

Even if your Detroit organization relies on a regular freelance support technician or employs an in-house IT staff that can handle common computer issues, Progentís Microsoft certified consultants are available to provide a convenient and transparent virtual extension of your local resources for situations when your regular IT support personnel either don't have the time or the knowledge to deal with unexpected system emergencies or especially complex integration projects.

Benefits of Progent's Network Help for Organizations in Detroit Michigan
Progent's remote IT consulting services allow your Detroit business to enjoy the advantages of on-call, enterprise-class network support without the expense of maintaining a full-time IT staff. Your network will derive added strategic worth by being increasingly reliable, productive, and secure. Benefits to your business include:

  • Seamless virtual expansion of your local IT resources
    With most businesses in Detroit Michigan, nearby computer support providers, whether represented by outside consultants or an in-house maintenance staff, can take care of typical network problems. However, IT crises might strike when local resources are overstretched or absent, and some problems may stem from IT products that is unfamiliar to your local support people. In these situations, Progent's on-call service professionals offer an easy, quick, and economical way to augment your regular resources and to transfer valuable knowledge to improve your ability to handle downstream problems locally.

  • Less Dependence on Freelance Service Providers
    For network maintenance, smaller offices commonly depend on individual freelance consultants. While freelance service people carry smaller overhead than big consulting firms and can often charge lower rates, they are often overextended, making it difficult to respond quickly to crisis situations. If an independent consultant is busy with another client, sick, on vacation, or in class, the absence of reserve help may require your company to wait for assistance during an emergency. As your company expands, network unavailability and trouble with critical applications are more costly. The budget you thought you were saving on a freelancer can be eaten up fast by reduced productivity. Progent provides an on-call source of backup support expertise to insure your network is always available.

  • Build a Solid Foundation for Seamless Growth
    Businesses typically begin with an information architecture created on a shoestring budget. Lacking a scalable framework, band-aid repairs often get thrown onto a shaky foundation. As a network grows, stability and expandability issues can impede the success of the organization. Such badly built systems require proper analysis, smart strategic planning, and broad-based technical knowledge to upgrade to a system infrastructure able to offer the stable foundation to meet current business requirements and facilitate future expansion.

  • Work with Problem Solvers Instead of Technology Resellers
    Smaller organizations need guidance and technical education to negotiate an increasingly complex array of technology alternatives available for accelerating business growth and improving productivity. These companies hardly need a network consultant who is attempting to earn a commission on a certain vendor's products. Network consulting and product selling can lead to a scenario where the proposed solution is designed around a predetermined technology rather than the true needs of a business. Progent eliminates these conflicts by offering just services rather than products. This enables Progent to align technical expertise with the best interests of clients.

How Is Progent Unique from Other Support Organizations?
Progent is a Microsoft Partner support company and Progent's head count, range of technical knowledge, fine tuned support software, and understanding of corporate IT enable companies to avoid the limitations of exclusive dependence on smaller service organizations, individual freelance consultants, or over-stretched in-house resources.

Progent adds value by providing:

How Does Our Company Start Receiving Online Technical Help from Progent?
To initiate Progent's online help services or to find out more about Progent's online support options, call Progent at 1-866-PROGENT (866-776-4368) or see Contact Progent. If you have an urgent requirement for IT support, go to Immediate Technical Support.



An index of content::

  • 24-7 Office SharePoint Server 2007 Outsourcing Online Help Microsoft Office SharePoint Server 2007

  • Best Support Services Wireless LAN
    24 Hour Remote Support Wireless Network

    Progentís wireless engineers can help small companies plan, choose, test, configure and support secure building-to-building wireless bridging products that integrate transparently into your IT network while offering a degree of security that matches or excels wireline connections. Progent provides experience in wireless network products from Cisco Aironet and Meraki, Proxim, and additional small business wireless providers and can show you how to identify and install the wireless connectivity solutions that align best your company requirements.

  • 24-7 Online Support Services Windows Server 2012 R2 Storage Spaces Windows Server 2012 R2 Storage Spaces Support Outsourcing
  • 24-7 WatchGuard Firebox T55 Firewall Consultant WatchGuard Firebox M370 Firewall Network Security Auditing
  • Detroit-Farmington Hills Information Technology Installation Service
  • 24/7/365 Office Word debugging Consult Office Word 2003 Consultancy
  • 24x7 Consulting Services iPad Network macOS RAID Computer Consultant

  • Office 365 and on-premises Exchange Support Services
    Office 365 and Apple iOS Information Technology Consulting

    Office 365 Exchange Online allows you to use cloud-based servers, mailboxes and other email components to reduce hardware expense and administrative overhead. You can configure Exchange Online to run all your Exchange mailboxes, or you can set up a hybrid architecture that incorporates on-premises as well as cloud-hosted mailboxes. Progent's Microsoft-certified consultants offer affordable remote support to assist your small businesses to evaluate the potential advantages of Office 365 Exchange Online, design a network topology that aligns with your functional requirements and IT budget, carry out a non-disruptive move from your current Exchange organization to one that incorporates Office 365 Exchange Online, train your IT staff and end users, and deliver ongoing consulting and troubleshooting.

  • 24x7x365 SharePoint Server 2010 Support SharePoint Server 2010 Configuration Detroit, Wayne County

  • Small Business On-site IT Support
    Small Business Small Business Network Consulting Firm

    Progent offers organizations of any size enterprise-class network online or onsite consulting services for information systems powered by Microsoft Windows technology and Microsoft's .NET platform including Microsoft Exchange Server 2013 and MS SQL Server 2012. Progent's Microsoft and Cisco Premier Certified IT consultants also can provide security consulting for companies varying in size from the small office to the global enterprise.

  • After Hours Network Infrastructure Health Evaluation Consultant ProSight Network Asset Report Engineer
  • Aironet 2600 Access Point Network Consultant Cisco Mobility Express Network Engineer

  • Aironet 1700 Access Point Network Consultant
    24x7 Aironet Remote Technical Support

    Progent's Cisco-certified wireless technology consultants can assist you to configure, manage, and troubleshoot Cisco wireless products such as Aironet and Meraki Wave 2 Wi-Fi access points (APs) plus Cisco's Wireless Network Controllers.

  • Detroit Network Support Consultants
  • At Home Workforce Detroit Expertise - Infrastructure Consulting Experts Detroit Michigan Offsite Workforce Detroit Guidance - Integration Expertise Wayne County Michigan

  • Project Management Network Consultants
    Security Consulting Enterprise Windows

    For enterprises with branch offices in California or any region covered by Progent's consultants, Progent's Microsoft-Certified network support experts and authorized Cisco network specialists offer a variety of IT support services including project planning, SOX compliance, office moves, corporate security, network architecture, local or phone-based emergency support, and technical support for co-location hosting facilities. A Progent network architect can help you plan a multi-office information system that makes smart use of colocation services and Internet data centers. Progentís Microsoft Certified consultants can help large enterprises design, deploy and maintain massive rollouts of the latest versions of Microsoft technology such as Enterprise Active Directory, Microsoft Exchange Server, SharePoint, SQL Server, and Enterprise editions of Windows. Progentís CCIE and CCNP experts can assist you to deploy Cisco products for connectivity solutions that incorporate simple, high-performance, integrated, and wireless networking.

  • Award Winning Network Consulting Experts Windows Server 2019 Detroit, Wayne County Windows Server 2016 System Engineers Wayne County Michigan
  • Biggest Aten IP9001 Consult Dell DRAC Consultant Services
  • CISA Certified Cybersecurity Audit Consult CISA Cybersecurity Audit Engineer
  • CISSP-ISSAP Security Architecture Engineer CISSP-ISSAP Cybersecurity Architecture Professional
  • Computer Service Providers Cisco Motor City 24-7 Cisco Migration Company Detroit, US
  • Consult Private Cloud Virtual Datacenter Hosting Private Cloud Hosting for Virtual Data Centers Consultant Services

  • Amazon Marketplace Web Service development Development
    Microsoft and Cisco Authorized Expert Amazon Marketplace Web Service programming Engineer

    Amazon Marketplace Web Service (Amazon MWS) is an integrated collection of APIs that enables Amazon sellers to improve the efficiency of their business processes by automating crucial sales functions such as listings, orders, shipments, fulfillment, and finances. By tapping into Amazon's vast online ecosystem and automating their sales, vendors can expand their market, reduce their cost of sales, accelerate reaction time to customers, and increase their profits. Progent's Amazon Marketplace Web Service consultants can work with your development staff and provide application programming, workflow integration, project management support, and training so you can shorten development time and get to market quickly.

  • Consult Wireless Security Inventory Network Security Inventory Engineer
  • Consultant Dynamics GP Crystal Reports Programmer Microsoft Dynamics Power BI
  • Award Winning Detroit-Pontiac Support Outsourcing Services
  • Consultant Services Cisco NSS3000 Network Storage Systems Cisco SBCS Consultancy
  • Detroit At Home Workers Backup/Recovery Technology Consulting Experts Detroit, Wayne County 24-Hour Detroit Offsite Workforce Backup Technology Consulting and Support Services Motor City

  • ProSight Remote Server Monitoring Troubleshooting
    Desktop Monitoring and Reporting Professionals

    ProSight LAN Watch is Progentís server and desktop monitoring service that uses state-of-the-art remote monitoring and management (RMM) technology to help keep your network operating efficiently by checking the state of vital devices that power your IT network. When ProSight LAN Watch detects an issue, an alert is sent automatically to your designated IT management personnel and your assigned Progent consultant so all potential problems can be resolved before they can impact productivity.

  • Detroit At Home Workers VoIP Solutions Consulting Detroit Michigan Detroit Detroit Telecommuters VoIP Technology Expertise

  • 24/7 Professional Internal Cybersecurity Scan
    Network Security Scan Professionals

    Progent offers two low-cost service packages intended to enable small businesses to receive an independent network security assessment from a certified security engineer. With Progent's External Security Inventory Checkup, an engineer runs an extensive examination of your network from outside your firewalled perimeter to determine potential weaknesses in the security profile you expose to the outside world. With Progent's Internal Network Security Inventory Scan, a security engineer runs a network scan from a secure computer within your company firewall to assess vulnerabilities to inside attacks. Both security inventory packages are set up and run from a secured external location.

  • Detroit At Home Workforce Endpoint Security Systems Consultants Detroit, USA Detroit Michigan Remote Workers Assistance nearby Detroit - Cybersecurity Solutions Assistance
  • Detroit Consulting Support for IT Service Firms Expertise for Detroit Network Service Providers Detroit Michigan

  • Microsoft Certified Expert SCCM 2007 Troubleshooting Specialist
    24 Hour SCCM 2007 Migration Consultant Services

    Progent's Microsoft-certified consultants can assist your organization to support Microsoft System Center 2007 Configuration Manager to simplify administration, enhance compliance, and boost productivity by making sure that critical applications are always current, managing product licenses, and reporting usage profiles so you can make smart buying choices. Once you are set to upgrade your SCCM 2007 configuration management ecosystem, Progent can assist you to prepare for and carry out a smooth move to System Center 2012 Configuration Manager.

  • Detroit IT Staff Temps Support Detroit Detroit Short Term IT Staffing Support Detroit, United States
  • Detroit Work at Home Employees Cloud Integration Technology Consulting Services Detroit, Wayne County, USA Teleworkers Detroit Assistance - Cloud Integration Technology Consulting Detroit
  • Detroit Work at Home Employees Connectivity Consulting Experts Detroit Detroit Teleworkers Connectivity Expertise
  • Detroit, Wayne County MS Dynamics GP-Great Plains Supplier in Detroit - Reporting Consultant MS Dynamics GP (Great Plains) Detroit Dealer - SQL Server Programming and Support Wayne County Michigan

  • Juniper J6350 Router Forensics Services
    Remote Juniper J6350 Router Security Tech Services

    Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.

  • Detroit, Wayne County, United States BlackBerry Enterprise Server Integration Consultant BlackBerry Software Technician Detroit, MI

  • 24 Hour Customer Relationship Management Integration Services
    Microsoft CRM Online Troubleshooting

    Microsoft Dynamics Customer Relationship Management helps mid-market businesses build positive customer interactions. Built-in Sales and Customer Service components allow in-house staff to share data to help promote selling success and deliver consistent, effective customer service. Progent can set up the most sensible network environment, including mobile wireless connectivity, to back MS CRM, and Progent's Experts Team can supply your small business with a certified MS CRM professional who can show you how to integrate Microsoft CRM with your sales or customer support data.

  • Detroit-Wayne County Computer Specialist
  • Detroit-Sterling Heights Install Open Now Detroit, Michigan IT Service

  • Windows and Solaris Online Support Services
    Windows and UNIX Consultants

    If your company is producing UNIX or Linux applications on a network that has Microsoft Windows-based servers, desktops, and office productivity products, Progent offers full-service information technology outsourcing that frees you to concentrate on your field of high-value expertise while avoiding the constant hassle of managing your business network. Through the use of automated network monitoring and by delivering online and in-person support as your company needs it, Progent represents an economical way for supporting an information network that provides excellent reliability, security, and performance. Progent's developer support offerings include full-service it outsourcing, virtual server infrastructure, remote and on-site service and repair, proactive network monitoring, and Contact Center outsourcing.

  • Detroit-Wayne County Software Consulting Services Detroit-Troy Network Assessments
  • Dynamics GP VBA Specialists Microsoft Dynamics Contract Programmer

  • PIX Integration Support
    Immediate Cisco PIX 500 Firewall Migration Consulting

    Cisco's PIX Series firewalls have been discontinued and Cisco might not support these devices. Progent still provides consulting assistance for Cisco's PIX 500 Series firewalls to help you with maintenance and Progent can in addition help you assess whether to move up to next generation firewall products from Cisco. Progent's Cisco technology specialists can help your company plan and implement a smooth migration to Cisco ASA 5500-X Series firewalls based on leading practices.

  • Emergency Macintosh OSX Remote Troubleshooting IT Consulting Apple OSX Tiger

  • School Wireless Case Study
    Proxim Wireless Example Application

    Progent delivered a wireless integration environment that enabled a school to improve productivity and avoid the ongoing expense of a dedicated data connection. Progent recommended a Proxim Tsunami wireless 60Mbps bridge. The economical building-to-building Proxim bridge is intended for interfacing remote locations up to 2.5 miles apart and can extend to even longer ranges. This wireless solution provided better bandwidth and dependability than recourse to amplifying the 802.11b network, and since it utilizes the 5.8Ghz band it offered immunity to outside interference.

  • Emergency Microsoft Certified 64-bit Upgrade On-site Technical Support 64-bit Server Professionals
  • Emergency VMware Live Migration Specialist VMware GSX Server Technology Professional
  • Engineer VMware Site Recovery Manager Failback VMware vCenter Orchestrator Consulting
  • Exchange Server 2013 Network Architect Detroit, Wayne County Exchange 2019 Software Consulting Services Detroit, MI

  • Exchange 2016 Upgrade Planning Consultants
    Microsoft Exchange Server 2016 Migration Planning Support

    Progent can help your business in any and all phases of your migration to Microsoft Exchange Server 2016 including planning HA architecture for a local, cloud-based or hybrid deployment; server and CAL licensing compliance for Exchange 2016 and Windows Server 2012 R2 or later; migrating mailboxes; Hyper-V virtualization design; specifying mass storage requirements for your VMs, mailbox databases and logs; setting up HLB for high-availability client access services; planning, setting up and validating Exchange and Windows Servers and DAG groups; setting up collaboration with SharePoint Server or SharePoint Online; preparing your firewall; resolving SSL issues; providing client remediation with Office 2010 or greater or Microsoft Office 365; and setting up Outlook on the web.

  • Firewall Forensics Services Detroit, MI, United States Detroit Michigan Security Tech Services Security
  • Gentoo Linux, Solaris, UNIX Online Support Services CentOS Linux, Sun Solaris, UNIX Setup and Support Wayne County Michigan
  • System Support Detroit-Warren
  • Hyper-V 3.0 Virtual Server Consultant Services Professional Microsoft Hyper-V 3.0 Server Virtualization
  • IT Consulting Company Office 365 Security Integration Companies Office Web App

  • 24-7 CISSP Certified security Systems Engineer Consultant Services
    CISSP Certified Network Security Architect Consulting

    Progent's CISSP-premier cybersecurity experts can help organizations of all sizes with any aspect of information system security. Progent can implement cost-effective security solutions that guard a small business from modern threats or Progent can design, deploy, and manage a comprehensive security environment for hybrid enterprise networks that accommodate onsite, remote, and mobile clients sharing network resources distributed over multiple physical sites and various clouds.

  • IT Consulting MS CRM CRM Integration Support
  • Information Technology Consulting Antispam Anti-Spam Technology
  • Juniper SRX Series Firewall Computer Security Juniper SRX650 Router Firewall Configure
  • Microsoft Certified Expert Detroit-Sterling Heights Consulting Organization
  • MCSE Expert Certified Support Outsourcing MS Dynamics NAV ERP Urgent Application Consultants MS Dynamics NAV

  • Technology Professional Windows Server 2012R2 Cloud
    Windows Server 2012 R2 Configuration Manager On-site Support

    Progent's Microsoft-certified consultants can help you to evaluate the benefits of Microsoft Windows Server 2012 R2 for your company, develop test systems and rollout plans, tune your infrastructure for on-premises, multi-site, private or public cloud-based, and partial-cloud environments, educate your IT support staff, create a corporate-wide security strategy, streamline IT administration, assist with application development, and build and test a disaster recovery/business continuity plan.

  • Macintosh Learn Mac OS X Training Professional
  • Meraki CMX On-site Technical Support Meraki 802.11ax AP Online Technical Support

  • Lync Server 2013 Instant Messaging Engineer
    Microsoft Lync Server 2013 Specialist

    Lync 2010 provides IM, Presence, audio and video conferencing, desktop sharing, as well as IP-based and public switched telephone network (PSTN) voice communication. Microsoft Lync 2010 can extend the capability of Microsoft Exchange, SharePoint and Office or Office 365 and streamlines administration via integration with Windows AD. Lync 2010 can also reduce capital and operational costs by doing away with Voice-over-IP equipment and subscription fees, PBX systems, or legacy teleconferencing solutions. Progent's certified unified communications consultants can provide online and on-premises support to assist your company to maintain and troubleshoot your existing Lync 2010 environment or evaluate the advantages of upgrading from Lync Server 2010 to Skype for Business, which is the new release of the product family. Progent can also help your organization to plan and execute an efficient Skype for Business migration.

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  • Teleworker Cybersecurity Outsourcing
    At Home Employees Cybersecurity Integration

    Progent can assist small and mid-size businesses to implement security protection systems and deliver response expertise to support remote workers.

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  • Urgent Security Company SonicWall Gateway Security Suite
    SonicWall NSA 9450 Firewall Technology Consulting

    Progent's certified SonicWall firewall experts can help you integrate, maintain, and tune SonicWall firewall/VPN appliances including the newer SonicWall TZ, NSa and NSsp Series of appliances and the older SonicWall PRO 2040 devices. Progent's CISM and CISA-certified cybersecurity consultants can show you how to incorporate SonicWall firewalls into a complete network protection plan and build protection into your corporate practices.

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    Remote Troubleshooting Microsoft Exchange 2016 Upgrade

    Progent can help you in all facets of your migration to Microsoft Exchange Server 2016 including planning high availability system topology for a local, cloud-based or hybrid deployment; server and CAL licensing compliance for Exchange and Windows Server 2012 R2+; moving mailboxes; Hyper-V design; specifying storage capacity required for your virtual machines (VMs), databases and logs; configuring HLB for fault-tolerant CAS services; designing, configuring and validating Exchange and Windows Servers and DAG groups; integration with SharePoint; updating your firewall; creating SSL certs; performing client remediation with Office desktop or Office 365; and setting up Outlook on the web (formerly Outlook Web App).

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  • Wireless Integration Example Application
    Example Application Proxim Tsunami Wireless

    Progent delivered a wireless integration solution that enabled a school to improve efficiency and avoid the ongoing costs of a dedicated wireline connection. Progent recommended a Proxim Tsunami high-speed wireless bridge. The low-cost building-to-building Proxim wireless bridge is intended for connecting separate locations up to 2.5 miles apart and can extend to even longer ranges. This wireless alternative provided better performance and reliability than recourse to amplifying the 802.11b wireless connection, and since it utilizes the 5.8Ghz band it provided immunity to outside interference.

  • Ubiquiti UniFi Controller Specialist Ubiquiti WiFi access point Consulting Services
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  • WSUS Consultancy
    Consulting Services WSUS

    Microsoft Windows SUS allows IT administrators to install and track the most recent Microsoft patches and security updates to Microsoft Windows Server 2000, Microsoft Windows Server 2003, and Windows XP operating systems. By using Microsoft Windows Server Update Services, IT personnel can fully and effortlessly manage the installation of updates that are published via Microsoft Update to servers and desktops in a company. Progent can help you with technical details of the initial setup of Microsoft WSUS such as designing the Microsoft Windows Server Update Services deployment, setting up user's computers, establishing the Group Policy parameters, and ensuring your Microsoft Software Update Services Group Policy Object is associated with an Active Directory container appropriate for your network environment.

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