Detroit Work from Home Employees Integration Support Services
Solution Design, Implementation, Administration and Call Center Consulting Services
Expanding your remote workforce may have a major impact on IT architecture, security, and corporate culture. Progent has two decades of experience helping businesses of all sizes to plan, deploy, manage, tune, and troubleshoot IT networks that incorporate a remote workforce. Progent can assist your Detroit company to pick the right tools and follow leading practices in creating and maintaining a secure virtual office solution for telecommuters that facilitates collaboration and delivers top business value. Progent offers services that go from as-needed expertise for getting you past occasional technical bottlenecks to comprehensive project management to help you carry out business-critical tasks.
Progent's consultants can assist Detroit, Michigan organizations to with any aspect of creating a high-performing work-at-home ecosystem by providing network infrastructure design and configuration services, VoIP PBX expertise, voice/video conferencing support, collaboration platform customization and training, public cloud integration, helpdesk augmentation, security monitoring, backup/restore solutions, and centralized management.
Network Infrastructure for Teleworkers
Integrating the network infrastructure needed to support an at-home workforce can be particularly complicated if you have to accommodate a mix of worker-owned equipment such as PCs and laptops, routers, and Wi-Fi appliances from an assortment of manufacturers and with a variety of operating systems and firmware releases. Progent's background providing online help for both legacy as well as current technologies in virtual office venues allows you to make efficient use of your existing infrastructure and offers fast access to expertise for implement necessary upgrades. Services available from Progent to assist your company to implement a productive telecommuting infrastructure include:
- Virtual Private Network connectivity makes it possible to establish a safe tunnel for authenticated at-home employees to access IT resources situated at your company data center or in the cloud. Progent's consultants can assist your company to deploy and maintain VPN access between your at-home workforce and your various IT resources by providing online VPN integration consulting. For businesses with Cisco's ASA firewalls, Progent's Cisco-certified ASA consultants can assist your remote workers to set up Cisco's AnyConnect client software for safe VPN tunneling for a wide range of endpoint devices including Windows, macOS, iOS, Linux, and Google Android.
- Virtual Desktop Infrastructure (VDI) platforms enable a teleworker to see and interact with a data center computer's desktop. This technology provides network managers significant control over the computing environment of telecommuters and ensures remote users a familiar work experience. Progent's virtual desktop services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops VDI consulting.
- Routers connect at-home computer networks to the Internet and support VPN tunnels, home Wi-Fi connectivity, and firewalls. Progent offers top-tier remote support for deploying routers from a variety of manufacturers. See router integration support from Cisco-certified consultants.
- Home Wireless networks, typically supporting families and guests, are commonly utilized by at-home employees to connect to their Internet router for work. This can cause performance as well as cybersecurity issues. Progent can help businesses to mitigate these issues by providing services like Aironet configuration consulting, Cisco Meraki WiFi deployment consulting, and Ubiquiti wireless AP integration help.
- Internet connectivity solutions affect the performance and reliability of connections between at-home workers and the company network. Line-of-business processes may demand backup Internet connections in case the normal connection fails. Progent can provide guidance for picking Internet service providers, choosing sensible service bundles, and configuring fault-tolerant Internet access. See Internet access solutions.
IP Voice Solutions for Telecommuters
Extending the company phone environment to accommodate telecommuters is vital to supporting an effective work-at-home solution. A variety of cloud-based IP voice platforms are popular with SMBs to server telecommuters. Many enterprises rely on Cisco's current or legacy products for VoIP management. Progent can assist businesses of any size to design or tune a remote VoIP environment that delivers the flexibility, convenience and protection required for telecommuters. Progent's Cisco-certified CCIE Voice consultants can provide advanced support to help businesses tune their current Cisco VoIP systems to support a growing remote workforce.
- Cisco Unified Communications Manager (CUCM) extends advanced IP telephony features to devices like VoIP phones, media processing products, VoIP gateways, and multimedia applications used across the network. CUCM manages additional mixed media services like unified messaging, voice/video conferencing, and team interaction networks. For details about Progent's Cisco Unified CM or CUCM expertise, refer to CUCM consulting services.
- Cisco CallManager is Cisco's earlier call-processing software and has been replaced by Cisco Unified CM or CUCM. Progent's consultants can assist you to support your current CallManager deployment or migrate smoothly to Cisco's current IP telephony solutions. To find out about Progent's expertise for Cisco CallManager and Cisco's other legacy VoIP platforms, see Cisco CallManager consulting services.
- Cisco IP Gateways provide connectivity with PSTN networks and with clients working outside the corporate perimeter like at-home workers. Progent offers expert support for Cisco's earlier generation IP gateways like the UC520, UC540 and UC560 products and for current Cisco Session Initiation Protocol (SIP) gateways. See Cisco Session Initiation Protocol (SIP) gateway integration consulting.
- Additional VoIP Products supported by Progent's consultants include Vonage, RingCentral and 8x8. Progent can assist you to enhance your WAN infrastructure to support these VoIP solutions and deliver as-needed configuration and debugging services.
Voice/Video Conferencing for an At-Home Workforce
A wide selection of video conferencing platforms from leading vendors support virtual meetings, video and voice conferencing, chat, and screen sharing for both local workers and teleworkers. Many organizations utilize a mix of conferencing products to meet the needs of their various partners and clients. Progent can assist you to manage your existing voice/video conferencing environment and enhance the engagement of your at-home employees.
- Skype for Business is Microsoft's leading communications product that supports presence, IM, voice and video calling and conferencing as well as the seamless integration of these capabilities within Office desktop and Microsoft 365 productivity software such as PowerPoint, Word, and Excel. Progent can provide the expertise of Microsoft-certified consultants who can help your company to configure and manage Skype for Business clients to accommodate your at-home workforce. For details about Progent's support expertise for Skype for Business, visit Skype for Business integration services.
- FaceTime is Apple's group video calling platform for compatible iOS, iPadOS, iPod and macOS computers and smartphones. FaceTime works on Wi-Fi or cellular Internet connections. Newer editions of FaceTime allow up to 32 simultaneous users for video calls. For details about Progent's consulting services for Apple FaceTime, refer to Progent's FaceTime configuration expertise.
- Webex Meeting Center provides online conferencing for virtually all desktop or mobile devices. Offered via Cisco's Webex Cloud platform, Webex capabilities include sharing granular content or screens, presentations that incorporate rich media such as Microsoft PowerPoint and Flash videos, session recording, plus revision and playback for future reference. For details about Progent's consulting services for Cisco Webex as well as for additional IP video solutions from Cisco, visit Progent's Webex Meeting Center support services.
- Teams is Microsoft's next-generation replacement for Skype for Business. Teams provides a hub for conferencing, contacts, and content with capabilities such as voice/video calling, threaded chat, plus file sharing. To learn more about Progent's consulting services for Teams and for additional Office 365 products, see Progent's Microsoft Teams consulting services.
- Additional Voice/Video Conferencing Apps supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver configuration and debugging expertise for these conferencing platforms and assist you to optimize your WAN infrastructure to host them.
Microsoft Collaboration Platforms for Telecommuters
Microsoft's collaboration platforms are tightly integrated with Microsoft's familiar Office suites, offering a powerful environment of applications that create a cohesive user experience for exchanging information across a corporate network and on a broad selection of endpoint devices. Progent has delivered remote consulting support for Microsoft SharePoint and Exchange since their original publication and can help your company to deploy these critical collaboration products to maximize the effectiveness of your at-home workforce.
SharePoint utilizes web entities to promote collaboration and knowledge delivery by offering policy-based access to content, workflow, and tools for looking through enterprise-wide business data. SharePoint allows you to build protected web portals that allows remote workforce to see and update consolidated corporate intelligence by means of Wikis, Blogs, social web sites, and Web Parts (Widgets). To find out about Progent's SharePoint support services, visit SharePoint configuration and development expertise.
Exchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. For details about Progent's Exchange consulting expertise, refer to integration consulting for Microsoft Exchange Server.
OneDrive is Microsoft’s collaborative cloud-based storage service, similar to GoogleDrive. Remote users can store files to OneDrive, and colleagues can share them securely through a web browser. Included with Office 365, OneDrive enables at-home workers to jointly author files. Revisions created offline are automatically synced when you reconnect to the Internet. For details about Progent's support services for Microsoft OneDrive, refer to Onedrive integration experts.
Cloud Integration for Remote Workers
Progent can provide fast and affordable remote support for helping organizations to build, maintain and troubleshoot integrated network models that include physical data centers, teleworkers, branch offices, plus cloud services. Progent offers expertise for all types of cloud service delivery such as Infrastructure as a Service, Platform as a Service (PaaS), and Software as a Service. Progent can help teleworkers resolve issues with cloud connectivity, identity, and security.
Microsoft Azure is a popular platform for public cloud software and services that enables you to use infrastructure, virtual servers, and critical applications hosted on Microsoft's extensive cloud. Microsoft Azure includes over 100 cloud-based services such as the ability to host Windows and Linux-powered virtual machines, scalable cloud storage, email and messaging, app development with Visual Studio, and backup/restore. Progent can assist your organization to set up VMs on Azure Virtual Machines, configure storage on Azure Storage services, unify identity management with Azure AD, and design backup and restore systems with Azure Backup. Progent can also help you establish protected connections to Azure services for teleworkers by setting up and debugging firewalls and VPN tunnels. To learn about Progent's support services for Azure, visit Microsoft Azure consulting services.
Office 365, rebranded Microsoft 365, is Microsoft's growing suite of business productivity software and cloud-based services available by subscription. Microsoft apps and services are provided in a selection of plans intended for users ranging from individuals and small offices to major enterprises. Progent offers fast and affordable online contact with consultants knowledgeable about Microsoft 365-compatible client devices based on Windows, Mac, iOS, and Google Android technology. Progent can help you to assess the numerous subscription plans offered with Office 365 and configure 365 apps for your remote workers to achieve maximum business value. To learn about Progent's support services for Microsoft Office 365, go to Office 365 consulting expertise.
Office 365 Exchange Online is among the most popular applications in Azure-hosted Office 365 product product suite. Office 365 Exchange Online offers the benefits of reduced spending for physical infrastructure, easier management, dynamic scaling, high reliability, and other advantages inherent with cloud computing. Microsoft has engineered Exchange Online to run smoothly with local Exchange environments, allowing you to build hybrid cloud/onsite networks. Progent's certified Exchange experts are available for occasional help to get you past tough IT bottlenecks and can also provide comprehensive project management outsourcing to ensure your teleworkers have convenient and safe access to your Exchange Online deployment. To find out Progent's support services for Microsoft 365 Exchange Online, refer to Office 365 Exchange Online integration and troubleshooting consulting.
Amazon AWS is a trailblazer in the public cloud computing market and is the world's leading provider of cloud services. Progent can provide rapid and economical online contact with cloud integration experts who can assist your business to design, deploy, maintain, and troubleshoot hybrid information networks that integrate Amazon AWS cloud services with local resources and with other public clouds such as Microsoft Azure. Progent also can provide access to Cisco-certified CCIE networking experts to help your company to create a high-uptime network architecture so your employees have a productive computing environment regardless of whether they are working from your headquarters, a remote branch, from home, or on the road. To find out about Progent's consulting expertise for Amazon AWS, go to Amazon AWS consulting support.
Google Cloud Platform (GCP) is a popular set of public cloud services that provides Infrastructure-as-a-Service and Platform-as-a-Service (PaaS) products. Progent's certified Microsoft, Linux, and Cisco consulting experts can help you to extend your existing IT assets with the Google Cloud Platform, and Progent's DBA consultants can show you how to make your mission-critical applications cloud ready so your teleworkers can benefit fully from Google Cloud Platform services. Progent's consultants can assist you to set up VMs on GCP Compute Engine, design a cost-effective storage solution with GCP Storage services, and simplify access control for remote workers with Google Cloud Identity services. Progent can also assist your business to use GCP's management tools to administer and monitor your Google Cloud environment. For information, see Google Cloud Platform integration expertise.
Help Desk Support for Teleworkers
A fast, organization-wide changeover to a teleworker workforce, which could be activated by a pandemic or as part of a disaster recovery plan, can overstretch even a high-performing in-house Call Desk. Progent's Help Desk Call Center services make it possible for organizations to outsource or supplement their Help Desk by using Progent's online Technical Response Center team.
- Progent's Standard Call Desk support services leverage Progent's extensive network of remote technical support specialists along with enterprise-class trouble ticketing and tracking technology to provide an economical, advanced Call Desk. Progent's Standard Help Desk Services provide a comprehensive solution that handles all aspects of online Level 1 PC technical support from service requests through ticket creation, screen sharing, problem resolution, and reporting. A browser-based User's Service Portal allows from-home workers to monitor or revise their active trouble tickets, add information, and upload screenshots or relevant files. Desktop support services are provided at a substantial price reduction off Progent's normal Level 1 desktop service rates, and Progent offers the option of fast escalation to Level 2 and Level 3 support experts to deal with advanced problems. To learn more, visit Progent's Standard Helpdesk Services for small and mid-size businesses.
- Progent's Call Center Supplemental Service enables your company to supplement your current Support Desk organization by splitting responsibilities for Help Desk services transparently between your in-house support personnel and Progent's nationwide team of PC support engineers and subject matter specialists. Progent's shared Help Desk Call Center service is based on a collective support model utilizing the leading PSA platform for handling help requests and ticketing, assigning responsibility, tracking progress, and producing management reports. For details about how Progent's Support Desk Augmentation Services can help your business to provide best-in-class desktop support to your teleworkers, visit Progent's Support Desk supplementation Services.
Security for Remote Workers
Telecommuters often run their own computing devices and work in a physically unsecured environment. This worsens their vulnerability to cyber attacks and demands careful use of firewalls, remote security monitoring, and the creation of security policies in compliance with best practices. Progent's seasoned team of certified data security professionals can help your company to design, implement and administer a compliant security solution that safeguards sensitive data in IT networks that incorporate teleworkers.
- Firewalls enable you to build a network environment that can be securely utilized by on-premises users and by at-home workers, mobile employees, suppliers, customers, and other stakeholders. Modern firewall devices allow you to configure and manage appropriate access rights to different groups of users and to expand your IT network and adjust your security as your business evolves and as network attacks become increasingly sophisticated. Progent supports both new and older firewall appliances from all leading manufacturers like Cisco, Palo Alto Networks, WatchGuard, Juniper, SonicWall and Fortinet. For details about Progent's firewall support expertise, visit firewall support expertise.
- Online Endpoint Security Monitoring makes it easy to watch over the various computers utilized by an at-home workforce and either reject or spot and respond to the latest cyber attacks like ransomware. With ProSight Active Security Monitoring services, a lightweight software agent is installed on every secured endpoint device, watching all activity and using state-of-the-art behavioral threat analysis to identify new attacks at inception. When an attack is discovered, ProSight ASM immediately disconnects the targeted device from the network to quarantine the threat. Since the ProSight ASM agent is self-contained, endpoint devices stay secure even when they are disconnected from the Internet. For more information about ProSight Active Security Monitoring, refer to remote endpoint monitoring for teleworkers.
- Security Audits can evaluate the exposure of your network to all classes of external and local security threats for a network that incorporates telecommuters. Progent can deploy online, automated security inventory software for rapidly and affordably uncovering a broad range of security holes that can be surfaced via the Internet. Progent's security assessment consulting services, which can be provided by security professionals with top credentials such as CISA, ISSAP, and GIAC, can help your business to evaluate your procedures and policies and assess your WAN infrastructure to enable you to design the highest level of protection for your an at-home workforce.
Data Protection Solutions for Remote Workers
Data Protection involves backing up and recovering critical data so as to prevent data loss and minimize restoration time in the event of storage system problems resulting from equipment issues, software hiccups, user mistakes, malware, or any other reason. Reliable data protection solutions can be especially difficult to architect and maintain in hybrid environments that incorporate in-house data centers, public clouds, and at-home workers.
- Backup/Recovery solutions for at-home workers must cover multiple kinds of personally owned endpoint devices. Progent can provide fast online help from experts knowledgeable about a broad range of products for protection Windows, Apple Mac and Linux/UNIX servers and desktop computers as well as laptops, tablets and smartphones. Leading backup/restore products maintained by Progent's data protection experts include Barracuda Backup, Azure Backup, Symantec Backup Exec, Acronis Backup and Recovery, Mozy, and Time Machine. To protect data distributed throughout a hybrid network, Progent offers ProSight Data Protection Services (DPS), a backup/recovery subscription service that uses cloud storage and features granular recovery and unified management capabilities.
- Disaster Recovery/Business Continuity plans typically anticipate scenarios that call for a temporary switch to telecommuting. Progent's senior disaster recovery preparedness consultants and business continuity specialists can assist you to create, document and test a DR/BC strategy that includes the process of moving to an at-home workforce.
Unified Management for Telecommuters
Microsoft has rebranded and reshuffled its endpoint management platforms under the title Microsoft Endpoint Manager, which encompasses Intune for cloud management of mobile and remote devices and Configuration Manager for managing local computers. Endpoint Manager features a centralized environment for protecting critical data by controlling onsite, mobile, and at-home endpoint devices.
Intune
Intune is part of Microsoft's Endpoint Management suite that also features Configuration Manager. Intune is a cloud-based service for managing and protecting remote computers and applications. Managed endpoint computers can be personally owned or business owned. Network administrators managing the enrolled endpoint devices of teleworkers can use Intune to provision and authenticate applications on managed devices, push patches and certificates, configure rules for permission to access information and resources, set passwords, establish VPN tunnels, determine how home-based workers share information, establish threat defense, ensure security compliance, and erase corporate data from lost, stolen or decommissioned devices. Intune runs with Apple iOS, Android, Windows, and macOS computers. To learn about Microsoft Intune and to find out how Progent can help you to use this platform to administer the devices of your at-home workforce, see Intune mobile endpoint management experts.
VMware Workspace ONE
VMware Workspace ONE is an advanced unified Mobile Device Management product that helps network administrators to keep remote endpoint devices current and protected. Workspace ONE incorporates VMware AirWatch technology for centralized endpoint administration plus VMware's Horizon virtual software delivery technology for authorization control, application management, and setup management of endpoint computers. Workspace ONE operates with devices powered by Windows 10, macOS, Apple iOS, Google Android, Chrome OS, or popular distributions of Linux. VMware Workspace ONE is offered by subscription as a cloud service or as an on-site deployment via a perpetual license. Key features of VMware Workspace ONE include fast remote deployment of out-of-the-box notebooks, quick onboarding of new users, policy setting and enforcement for all categories of endpoints, unifies reporting and analytics, an email encryption gateway, and seamless integration with Microsoft apps and cloud products. For information about Progent's support for VMware Workspace ONE, go to VMware Workspace ONE remote device management expertise.
Contact Progent for Remote Workforce Expertise
To get in touch with Progent about building and maintaining a productive work-from-home solution for your Detroit, Michigan company, call
An index of content::
Microsoft Teams and iPhone Consulting
Microsoft Teams PSTN integration Consultant
Progent can help your organization to plan a migration to Microsoft Teams from Skype for Business Online and configure, manage, and debug a cloud or hybrid deployment of Microsoft Teams. Progent can help you to integrate Teams with Office/Microsoft 365 apps, Exchange Online, SharePoint, and your PSTN gateway.
Microsoft Office 2003 Small Business Network Consulting Group
Network Consultant Microsoft Windows
Progent’s IT outsourcing services provide economical computer support for small companies. Whether it includes designing system infrastructure, creating an internal Help Desk or outsourcing a one, deploying a new e-mail system, monitoring your network, or building a web-based business application, outsourcing your network engineering services can contain expenses and eliminate uncertainties, allowing IT support expenses to grow in a more linear and controlled fashion than is possible by building up a bulky, all-purpose in-house network support staff. Progent’s Outsourcing White Paper and datasheets explain how Progent can enable you to create a secure and highly available system foundation for your critical applications powered by Microsoft Windows including Office XP, Microsoft Office 2003, and Microsoft Office 2000.
Mac OS X Training
Top Rated Microsoft PowerPoint for Mac Classes
Progent offers one-on-one training designed for people who wish to expand their understanding of the Apple macOS and OS X operating system, Apple Mac computers, or Mac office productivity software including Word, Excel, and Outlook for Mac. Progent also can provide specialized group or one-on-one online classes for Mac applications.
Microsoft Office System Consultancy
Support services Microsoft Office System
Progent’s IT outsourcing services offer economical network support for small businesses. Whether it includes designing system architecture, setting up an internal Help Desk or using an outside one, rolling out an updated email platform, monitoring your network, or building an on-line eCommerce application, outsourcing your IT technical services can contain expenses and minimize uncertainties, allowing IT service budgets to grow in a more linear and manageable fashion than is feasible by assembling a bulky, all-purpose in-house network support organization. Progent’s Outsourcing White Paper and datasheets tell you how Progent can help you create a protected and highly available network foundation for your critical applications powered by Windows such as Office XP, Microsoft Office 2003, and Office 2000.
Oracle Recovery Manager Consulting
Top Rated Oracle database administration Consultant
Progent offers fast and affordable remote access to a certified Oracle DBA consultant or an Oracle application programmer. Progent offers advanced database administration services for all versions of Oracle including 10g and 11g and can also assist you to plan, create, update, or troubleshoot Oracle applications based on SQL and PL/SQL. Progent also provides consulting for Data Guard and Streams replication tools and ASM file/volume manager.
Outsourcing BlackBerry BES Server
BlackBerry BES Server Technology Consulting
Progent can provide the expertise of BlackBerry-premier experts who can help small businesses to design, administer, and troubleshoot BlackBerry technology economically and effectively, eliminating the requirement for an in-house BlackBerry specialist and minimizing the expense and hassle of maintaining a mobile wireless workforce. Progent's BlackBerry engineers have in-depth backgrounds cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISSP and CISM-certified security professionals. This breadth of knowledge, in conjunction with Progent's proven online support model, provides small and mid-size businesses a cost-effective solution for integrating BlackBerry devices and software productively into their information system.
Les Kent has a 35-year history of successful network integration, business management, marketing, and operations. He has shown a knack for creating elegant information technology solutions in his roles as as a network designer, programmer, project manager, implementation expert, and troubleshooter for small companies, new ventures, and major enterprises.
Train Live Online Windows 10
Online Office Access Training Computer Consultants
Progent offers live online instruction for popular client apps and operating systems such as Microsoft Office Excel, Word, Access and Project plus Adobe Acrobat, Photoshop, Crystal Reports, and Windows 10 and 8.1. Online training provides the benefits of conventional physical classroom instruction, such as instant interaction between clients and teachers, but avoids the expenses of transportation and the hassle of trying to accommodate the availability of many workers. Available to individuals or classes of all sizes, Progent's virtual training allows the trainer to conduct the seminar from a remote facility and the students can be dispersed across an office or all over the country. Live online education supports powerful teaching tools like virtual white boards, electronic hand-raising, and collaborative desktops. Sessions can be brief and targeted to specific topics or extended in time and broader in scope.
Engineers Information Risk Assessment
Internal Cybersecurity Inventory Engineers
Progent has created several security packages intended to deliver larger corporations an impartial and thorough security assessment from a group of premier security consultants. All Progent's network security assessment bundles feature a suite of services like automated scans from within and from outside your company security perimeter, expert interpretation of scanned data by certified security consultants, creation of a paper explaining the results, plus an interactive concise executive summary and an extensive live outbrief for internal IT administrators.
Exchange Migration Specialists
Emergency Exchange 2010 Migration Specialists
Progent offers expert support for every step of your Microsoft Exchange Server 2010 migration including outsourced or co-sourced project management services, site analysis, project planning, cost estimates of all new software licenses and hardware required, suggested vendor sourcing, system testing at client site or at Progent's test facility, managing temporary coexistence between Exchange 2010 and Exchange Server 2003 or 2007, implementation of the production system, deactivating the old system, and webinar training for client's IT staff and end users.
24-Hour Microsoft Windows 7 Consulting
24/7/365 Windows 7 64-bit Upgrade Small Business Computer Consulting Services
Progent's Microsoft certified engineers can help you to assess
Meraki Wi-Fi 6 AP Computer Consultants
Meraki 802.11ax AP Remote Consulting
Progent's Cisco Meraki Wi-Fi access point experts offer remote and onsite support to assist organizations of all sizes to design, install, manage, expand or debug Wi-Fi systems that utilize Cisco Meraki APs. Progent can help you to configure and support Cisco's Meraki-based Wi-Fi infrastructure for environments that range from a telecommuter's home or a remote office all the way to a large campus or a multi-site enterprise. Progent can also assist you to integrate other Cisco technology including Catalyst and Nexus switches, ASR routers and ASA firewalls to create a seamless network infrastructure that provides identical connectivity, responsiveness, security, ease of management and uptime for wired and Wi-Fi users irrespective of their location or computing device.
Wi-Fi Security Network Consulting
Support and Help iPhone Integration
Progent's Wireless Consulting Services offer a convenient, economical option for companies of all sizes to integrate, manage, monitor and repair the latest wireless network technology. For 802.11n and the latest 802.11ac Wi-Fi environments, Progent can show you how to plan and deploy hardware like Cisco's Aironet and Meraki wireless access points and wireless controllers. For wireless messaging and online applications, Progent can help with Apple iPhones, Apple iPads, Google Android smartphones, and Windows smartphones and tablets.
Backup Testing
Data Loss Protection Consulting Services
For small and midsize companies, computer security and information assurance and regulatory compliance is excessively complicated to master but too dangerous to overlook. The largest largest institutions have been hacked, and the top cloud service providers have on occasion been knocked out. It seems as though there's nowhere to hide. Progent has made it affordable for smaller companies to carry out vital security projects successfully by providing the advantage of billable time to the closest minute without any minimum charge for remote support. You can have the help of a seasoned computer consultant to deliver precisely the knowledge you need whenever you require it. Progent’s CISA, CISM, GIAC, CISSP and ISSAP certified consultants can assist your business with any aspect of system security including security audits, malware defense and recovery, spam and email content filtering, email data loss protection, regulatory compliance reporting, and designing a complete security plan.
Consultant CISSP Certified Security Architect
Consultant CISSP-ISSAP Cybersecurity
Progent's CISSP-premier network security consultants can assist businesses of any size with any aspect of IT security. Progent can create efficient security systems that guard a small office against advanced threats or Progent can plan, deploy, and manage a comprehensive security strategy for hybrid enterprise networks that accommodate onsite, online, and mobile users accessing network resources spread over a mix of physical sites and various clouds.
Microsoft Windows Information Technology Management
Microsoft Windows Small Business IT Consulting Companies
Progent’s computer outsourcing support offerings for small companies include designing Windows XP, .NET, and BackOffice environments, managing migrations XP, Windows Server 2003, Active Directory, and Microsoft Exchange Server 2003, Help Desk Call Center, online and on-premises troubleshooting, fixing stubborn IT problems, and creating a comprehensive security plan. Progent can help you maximize system reliability and throughput with non-stop configuration, resilient network topology, and proactive network monitoring. Progent also provides special project assistance for large-scale migrations and can help with requirements definition, product inventory, BOM production, vendor selection, procurement logistics, and complete documentation. Progent’s computer outsourcing help also features training for office productivity software such as Microsoft Office XP.
Online Support Services Desktop Monitoring and Reporting
ProSight Server and Desktop RMM Professional
ProSight LAN Watch is Progent’s server and endpoint monitoring managed service that uses advanced remote monitoring and management (RMM) technology to keep your IT system operating at peak levels by tracking the health of critical assets that power your information system. When ProSight LAN Watch uncovers an issue, an alert is transmitted automatically to your specified IT staff and your assigned Progent consultant so any looming issues can be resolved before they can disrupt productivity.
Power Pivot Designer
Development Company Access
Progent can provide online and onsite expertise to help you with any aspect of business intelligence reporting ranging from debugging or modernizing applications to planning and deploying a comprehensive BI environment. Progent's BI consultants can assist you to support your current reporting system, help you to migrate reports and databases from an outdated reporting platform to a modern one, and provide custom online mentoring tailored to your individual requirements. Progent’s business reporting professionals can provide expertise in all popular business intelligence reporting tools such as the SQL Server BI suite (SSIS, SSAS, and SSRS), Microsoft Management Reporter/FRx, Office Access, Crystal Reports, Power BI, Excel BI tools such as Power Pivot and Power View, Report Designer and Report Builder.
Services Azure Disaster Recovery
24/7 Microsoft Azure Backup Contract Programmer
Progent can help businesses of all sizes to move all or part of their computing infrastructure to Microsoft Azure. This can streamline IT administration and reduce equipment expense. Azure includes a wealth of public cloud services and Progent can assist you to evaluate the benefits and restrictions of various cloud computing architectures supported by Azure. Progent can show you how to administer cloud-based or hybrid cloud and on-premises apps and resources and ensure you avoid the typical mistakes small companies make when moving to the cloud. Progent can help you to set up cloud servers on Azure Virtual Machines, utilize cloud storage with Azure Storage, manage authentication with Azure Active Directory, and create transparent backup mechanisms with Azure Backup. Progent can also show you how to configure perimeter firewalls and IPsec VPN connections and also to integrate iPhones and iPads and Android handhelds.
Computer Engineer ProSight Automatic Network Mapping
ProSight Automatic Network Mapping Setup and Support
ProSight WAN Watch is a network infrastructure monitoring and management service that makes it easy and affordable for small and mid-sized organizations to diagram, monitor, optimize and debug their connectivity appliances such as routers, firewalls, and load balancers as well as servers, client computers and other devices. Using cutting-edge Remote Monitoring and Management (RMM) technology, WAN Watch ensures that network diagrams are kept current, copies and displays the configuration of almost all devices on your network, monitors performance, and generates notices when potential issues are detected. By automating complex management processes, WAN Watch can knock hours off common chores like network mapping, reconfiguring your network, finding devices that need critical updates, or resolving performance issues.
Remote Workers Cybersecurity Computer Consulting
Remote Workforce Cybersecurity Network Engineer
Progent can help small and mid-size companies to implement network security protection solutions and deliver response services for at-home workers.
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