Enlarging your at-home workforce may have a significant impact on network architecture, security/compliance, and company workflows. Progent has two decades of background assisting businesses of all sizes to plan, deploy, manage, optimize, and troubleshoot IT environments that incorporate work-from-home employees. Progent can help your Detroit organization to select the appropriate tools and follow best practices in building and operating a secure virtual office solution for telecommuters that facilitates teamwork and delivers maximum value. Progent offers services that go from on demand guidance for helping you past occasional IT bottlenecks to comprehensive project management to help you successfully complete business-critical initiatives.

Progent can assist Detroit, Michigan organizations to succeed with any facet of building a high-functioning work-at-home ecosystem by providing network infrastructure design and configuration services, VoIP PBX expertise, video conferencing support, collaboration platform customization and training, public cloud integration, helpdesk outsourcing, security monitoring, data protection solutions, and unified management.

Infrastructure for an At-Home Workforce
Setting up the physical and software infrastructure required to support a remote work environment can be especially challenging if you have to accommodate a mix of worker-owned equipment like PCs and laptops, routers, and wireless APs from different vendors and with a mix of OS software and firmware levels. Progent's background delivering online help for both outdated and modern IT products in virtual office venues allows you to make cost-effective use of your existing network infrastructure and offers ready access to expertise for making necessary updates. Support services offered by Progent to help you to implement a high-functioning work-at-home ecosystem include:

  • Virtual Private Network (VPN) connectivity allows you to establish a safe tunnel for authenticated remote employees to access IT assets located at your corporate datacenter or in the cloud. Progent's consultants can assist your company to configure and manage VPN connections between your at-home workforce and your various network resources by providing online VPN integration consulting. For businesses using Cisco's ASA security appliances, Progent's Cisco ASA consultants can assist your at-home workers to set up Cisco's popular AnyConnect software to provide safe VPN tunneling for a wide selection of endpoint devices including Microsoft Windows, macOS, iOS, Linux, and Android.
  • Virtual Desktop Infrastructure platforms allow a teleworker to view and interact with a remote computer's desktop. This technology provides network managers more control over the computing environment of at-home employees and ensures them a familiar work experience. Progent's virtual desktop consulting services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops VDI consulting.
  • Routers connect home networks to the Internet and typically support VPN tunnels, home Wi-Fi connectivity, and firewalls. Progent offers expert remote consulting for integrating home routers from a variety of vendors. See router integration support from Cisco-certified experts.
  • Home Wi-Fi networks, often supporting the whole family and guests, are commonly used by at-home employees to connect to their router for work. This can create throughput as well as security problems. Progent can assist businesses to mitigate these issues by delivering services like Cisco Aironet integration consulting, Cisco Meraki WiFi installation consulting, and Ubiquiti WiFi access point integration assistance.
  • Internet access methods affect the performance and reliability of connections between at-home workers and the company network. Line-of-business processes might demand backup Internet access in case the primary connection breaks. Progent can provide guidance for selecting ISPs, picking appropriate bandwidth and data volume bundles, and setting up fault-tolerant Internet connections. Refer to Internet access solutions.

Contact Progent for At-Home Worker Expertise
To contact Progent about building and managing an efficient work-from-home solution for your Detroit, Michigan business, phone 1-800-993-9400 or go to Contact Progent.