Enlarging your telecommuter workforce may have a major impact on IT architecture, security/compliance, and corporate culture. Progent has two decades of background helping small and mid-size businesses to plan, deploy, administer, optimize, and debug IT environments that support a remote workforce. Progent can help your Detroit organization to pick the appropriate technologies and adhere to leading practices in creating and maintaining a safe virtual office solution for teleworkers that promotes teamwork and delivers top business value. Progent offers support services ranging from on demand guidance for getting you over challenging IT bottlenecks to full project management to help you successfully complete business-critical initiatives.

Progent can assist Detroit, Michigan organizations to succeed with any aspect of building a high-performing work-from-home environment by providing infrastructure design and configuration services, VoIP PBX troubleshooting, video conferencing integration, collaboration platform selection and deployment, cloud integration, helpdesk outsourcing, cybersecurity, data protection solutions, and centralized management.

Network Infrastructure for Telecommuters
Setting up the physical and software infrastructure required to support a remote work environment can be especially challenging if you must accommodate a mix of personal equipment such as PCs and laptops, Internet routers, and Wi-Fi APs from an assortment of vendors and with a variety of operating systems and firmware releases. Progent's experience providing online help for both legacy and modern IT products in remote office venues allows you to make cost-effective use of your existing network infrastructure and provides you with fast access to expertise for making essential updates. Services available from Progent to assist your company to implement a productive work-at-home ecosystem include:

  • Virtual Private Network technology makes it possible to create a safe tunnel for authorized at-home employees to use IT assets situated at your company data center or in a public cloud. Progent's consultants can help you to deploy and maintain VPN access between your at-home workforce and your various network resources by providing remote VPN integration support. For businesses with Cisco's ASA firewalls, Progent's Cisco-certified ASA Firewall consultants can assist your remote workers to utilize Cisco's AnyConnect software to provide safe VPN tunneling for a broad range of devices including Microsoft Windows, Mac, iOS, Linux, and Android.
  • Virtual Desktop Infrastructure platforms enable an at-home worker to see and interact with a remote PC's desktop. This technology gives IT managers significant control over the computing ecosystem of at-home employees and offers them a familiar experience. Progent's virtual desktop consulting services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops VDI solutions.
  • Routers connect at-home computer networks to the Internet and support VPN connections, home Wi-Fi connectivity, and firewall services. Progent can provide top-tier remote support for deploying routers from all major vendors. See router configuration support from Cisco-certified consultants.
  • Home Wi-Fi networks, often shared by an entire household and guests, are frequently utilized by at-home employees to connect to their router for work. This can create performance and cybersecurity issues. Progent can assist you to resolve these issues by delivering services that include Aironet integration expertise, Cisco Meraki WiFi deployment expertise, and Ubiquiti Unifi wireless access point integration assistance.
  • Internet access methods impact the speed and availability of connections between telecommuters and the corporate data center. Line-of-business processes might demand redundant Internet access in case the normal connection breaks. Progent can provide guidance for picking service providers, choosing sensible bandwidth and data volume packages, and configuring high-availability Internet access. Refer to Internet access integration services.

Contact Progent for Telecommuter Expertise
To contact Progent about creating and managing a productive work-from-home solution for your Detroit, Michigan business, phone 1-800-993-9400 or refer to Contact Progent.