Enlarging your remote workforce may have a significant impact on IT infrastructure, cybersecurity, and corporate workflows. Progent has two decades of background assisting businesses of all sizes to design, deploy, administer, optimize, and debug IT networks that incorporate work-from-home employees. Progent can assist your Detroit company to pick the right tools and follow leading practices in creating and operating a secure virtual office solution for teleworkers that promotes teamwork and returns top business value. Progent can provide services ranging from on demand guidance for helping you past challenging IT roadblocks to full project management or co-management to help you successfully complete business-critical initiatives.

Progent's consultants can help Detroit, Michigan organizations to succeed with any facet of building a high-functioning work-at-home environment by providing infrastructure configuration services, IP voice troubleshooting, voice/video conferencing support, collaboration platform customization and training, public cloud connectivity, helpdesk services, security and compliance, data protection solutions, and unified management.

Network Infrastructure for an At-Home Workforce
Configuring the physical and software infrastructure required to support an at-home work environment can be particularly complicated if you must accommodate a combination of worker-owned equipment like PCs and laptops, routers, and Wi-Fi appliances from an assortment of vendors and with a mix of operating systems and firmware releases. Progent's experience delivering online support for both legacy and modern technologies in remote office solutions allows you to make cost-effective use of your available infrastructure and offers fast access to expertise for making necessary updates. Support services offered by Progent to help your company to create a productive telecommuting infrastructure include:

  • VPN technology makes it possible to establish a safe connection for authorized at-home workers to access IT resources located at your company data center or in a public cloud. Progent's consultants can assist your company to configure and manage VPN connections between your teleworkers and your various IT resources by providing online VPN integration support. For organizations using Cisco's ASA security appliances, Progent's Cisco ASA Firewall consultants can assist your at-home workers to set up Cisco's popular AnyConnect software to provide safe VPN connections for a broad range of endpoint devices such as Windows, Mac, Apple iOS, Linux, and Google Android.
  • Virtual Desktop Infrastructure products enable an at-home worker to view and use a data center PC's desktop. This provides network managers substantial control over the computing environment of telecommuters and ensures remote users a familiar work experience. Progent's VDI services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops expertise.
  • Routers connect at-home networks to the Internet and support VPN connections, home Wi-Fi networks, and firewalls. Progent offers expert online consulting for setting up home routers from a range of manufacturers. See router configuration services from Cisco-certified experts.
  • Home Wireless networks, typically shared by an entire household and visitors, are frequently used by at-home employees to connect to their Internet router for work. This can create throughput and cybersecurity issues. Progent can help businesses to mitigate these problems by providing expertise like Aironet configuration consulting, Cisco-certified Meraki WiFi installation expertise, and Ubiquiti WiFi access point integration help.
  • Internet connectivity methods impact the performance and availability of connections between telecommuters and the company data center. Business-critical applications may demand backup Internet connections in the event the normal connection breaks. Progent offers expertise for selecting service providers, selecting appropriate service bundles, and integrating high-availability Internet connections. See Internet access solutions.

Contact Progent for Telecommuter Support Services
To get in touch with Progent about building and managing a productive work-from-home environment for your Detroit, Michigan business, call 1-800-993-9400 or go to Contact Progent.