Detroit At Home Workers Connectivity Support and Consulting
Remote Endpoint Management and Monitoring Tools Consulting
Enlarging your at-home workforce may have a significant effect on IT infrastructure, security, and corporate workflows. Progent has two decades of background helping small and mid-size businesses to design, deploy, manage, optimize, and debug IT environments that support work-from-home employees. Progent can assist your Detroit company to pick the appropriate technologies and follow best practices in building and maintaining a secure virtual ecosystem for telecommuters that promotes teamwork and delivers top business value. Progent offers support services that go from as-needed guidance for helping you over challenging technical roadblocks to comprehensive project management to help you carry out business-critical initiatives.
Progent's consultants can help Detroit, Michigan organizations to with any facet of building a high-performing telecommuting environment by providing network infrastructure configuration services, VoIP PBX expertise, voice/video conferencing integration, collaboration platform customization and training, cloud connectivity, helpdesk services, cybersecurity, data protection solutions, and centralized management.
Unified Management for Teleworkers
Microsoft has rebranded and rebundled its endpoint management platforms under the name Endpoint Manager, which encompasses Intune for cloud management of mobile and remote endpoints and Configuration Manager for managing local computers. Endpoint Manager features a unified platform for protecting corporate data by managing local, mobile, and at-home endpoint devices.
Microsoft Intune
Intune is part of Microsoft's Endpoint Management family that also features Configuration Manager. Intune is a cloud-based service for managing and securing mobile computers and software. Remote endpoint computers can be personally owned or business owned. Network administrators managing the enrolled endpoint devices of telecommuters can utilize Intune to deploy and authenticate apps on devices, push patches and certificates, configure rules for accessing data and networks, set passwords, create VPN connections, determine how teleworkers share information, establish threat protection, verify compliance, and wipe sensitive information from missing, stolen or decommissioned endpoint devices. Microsoft Intune can be used with Apple iOS, Google Android, Windows, and macOS/OS X devices. To find out about Microsoft Intune and to find out how Progent can help you to use this platform to administer the endpoint devices of your teleworkers, visit Intune telecommuter device management experts.
VMware Workspace ONE
VMware Workspace ONE is a feature-rich unified Mobile Device Management (MDM) platform that allows network managers to keep off-premises endpoints up to date and secure. Workspace ONE incorporates VMware AirWatch for centralized endpoint administration plus VMware's Horizon virtual software delivery technology for authorization control, application management, and setup management of endpoint computers. Workspace ONE operates with endpoints based on Windows 10, macOS, Apple iOS, Google Android, Chrome OS, or leading distributions of Linux. VMware Workspace ONE is offered by subscription as a cloud service or as an on-premises product through a one-time purchase. Key features of VMware Workspace ONE include fast remote deployment of new laptops, immediate onboarding of new users, policy set up and enforcement for all categories of devices, aggregated management reporting and analytics, an email encryption gateway, and tight integration with Microsoft apps and cloud-based products. To find out about Progent's expertise for VMware Workspace ONE, see VMware Workspace ONE remote endpoint management expertise.
Contact Progent for Remote Workforce Support Services
To get in touch with Progent about building and managing a productive telecommuter environment for your Detroit, Michigan company, call
An index of content::
Microsoft Operations Manager Support and Integration
Monitoring and Reporting Computer Engineer
Progent's Microsoft-certified consulting experts have more than a decade of background planning, implementing, enhancing and troubleshooting SCOM environments and offer companies of all sizes expert online or onsite consulting services for SCOM 2012. Progent can assist you to design a topology for SCOM 2012 servers that provides the responsiveness and availability required to monitor your IT resources effectively, whether your infrastructure are on-premises, in the cloud, or a hybrid solution. Progent's SCOM consultants can also assist you to import and set up System Center 2012 Operations Manager management packs based on best practices for monitoring network fabric as well as Microsoft and third-party applications and services. Also, Progent can provide responsive remote or onsite technical support to help you to remediate critical problems detected by Microsoft SCOM 2012.
ProSight Phishing Protection Professionals
ProSight ESP Behavior-based Security Services
ProSight Enhanced Security Protection (ESP) services offer ultra-affordable multi-layer protection for physical servers and VMs, desktops, smartphones, and Microsoft Exchange. ProSight ESP uses adaptive security and advanced heuristics for round-the-clock monitoring and reacting to security assaults from all vectors. ProSight ESP offers firewall protection, penetration alarms, device management, and web filtering through cutting-edge technologies packaged within a single agent managed from a single control. Progent's security and virtualization experts can assist you to design and configure a ProSight ESP deployment that addresses your organization's specific requirements and that helps you achieve and demonstrate compliance with government and industry information protection regulations. Progent will help you define and implement security policies that ProSight ESP will enforce, and Progent will monitor your network and react to alarms that require urgent action. Progent's consultants can also help your company to set up and test a backup and restore system like ProSight Data Protection Services so you can recover rapidly from a potentially disastrous cyber attack like ransomware.
Virtual Help Desk Remote Support Services
Microsoft and Cisco Authorized Expert Supplemental Call Center Onsite Technical Support
Progent's Standard Help Desk Services offer a comprehensive service desk solution that manages all facets of remote Level 1 desktop support from service requests through ticketing, screen sharing, status tracking, problem resolution, and reporting. Support services are offered at a substantial discount off Progent's regular Level 1 desktop support rates, and Progent offers the option of rapid as-needed escalation to subject matter experts to handle complex issues.
Microsoft Certified Partner Windows 2000 Server Technical Support Services
Windows 2000 Server Outsourcing
Progent's certified Windows 2000 consulting staff can help you optimize the capability of your existing Windows 2000 Servers and can simplify system management, provide technical support and troubleshooting, and strengthen security. Progent can also show you how to create, rationalize, and implement a plan to migrate from Microsoft Windows Server 2K to Windows Server 2003. Progent is expert in setting up test programs to reduce the obstacles associated with migrating to Windows Server 2003 by uncovering possible hardware and software compatibility problems.
Technology Professional Microsoft Windows 8.1
Windows 8.1 DirectAccess Tech Support Outsource
Progent's engineers can provide a range of IT outsourcing and co-sourcing services to assist organizations of any size to install, administer, and support IT systems that include desktops, laptops, tablets, or Windows phones based on Windows 8.1. For enterprise customers, Progent's senior project management consultants can assist to create test labs to evaluate Windows 8.1 and plan and implement Windows 8.1 deployment projects following leading practices.
24-7 IT Consultants Hornetsecurity Altaro VM Backup and Hyper-V
Hornetsecurity Altaro VM Backup and vCenter Support Services
Altaro VM Backup from Hornetsecurity offers small organizations a dependable and affordable solution for backing up and recovering Microsoft Hyper-V and VMware-powered VMs. Altaro VM Backup can be used for local, remote, multi-site, and cloud environments and also supports low-cost backup to Microsoft Azure storage. Altaro VM Backup protects against ransomware attacks via Immutable Cloud Storage. This creates tamper-proof backup data that cannot be erased or modified by any user including root users. Progent is a certified Hornetsecurity/Altaro partner and offers a wide array of online or onsite consulting services to assist you to plan, install, optimize and troubleshoot a comprehensive backup and disaster recovery solution powered by Altaro VM Backup. With ProSight DPS Altaro VM Backup, Progent offers a fully managed backup/restore service powered by on Altaro VM Backup software.
Router patch management Consultant
Firewall patch management Professional
Progent's managed services for software/firmware update management offer organizations of all sizes a versatile and cost-effective alternative for evaluating, validating, scheduling, applying, and tracking updates to your virtual and physical; servers, endpoint devices printers, infrastructure appliances like routers and wireless access points, and Internet-of-Things devices such as sensors and health monitors.
Tracking Service Costs Computer Consulting
Top Rated Onsite Technical Support Service Reporting
Progent uses a sophisticated support reporting system that records and organizes detailed documentation for all billed services. Unlike some independent consultants or local support organizations who provide minimal documentation or details of tasks performed, each service delivered by Progent is accompanied by full documentation. Every Progent staff member has access to the support reports sent by every staff member to each client. The practice of documenting and organizing service records results in more effective service and eliminates a variety of typical problems such as when a support client is effectively held hostage to a consultant who refuses to let go of the keys to the kingdom.
UCS server Computer Consultant
Largest Computer Consultants Business Edition 6000
Cisco Cisco Unified Communications Manager (CUCM or Unified CM), previously branded CallManager, acts as the foundation of Cisco's collaboration portfolio. Cisco Unified CM and Unified CM Express provide an advanced IP-PBX by integrating tightly with applications such as Cisco Unified CM IM and Presence Service with Jabber support, Cisco Unity Express (CUE) for voicemail, Cisco Unified Mobility for Single Number Reach (SNR, and Unified Contact Center Enterprise (Unified CCE) for building an advanced customer contact center. Progent's CCIE-certified consultants offer effective and budget-friendly online and on-premises support to assist organizations of all sizes to build and administer CUCM deployments by providing Cisco Unified Communications Manager configuration and technical support services that deliver maximum productivity. Progent can assist with any aspect of CUCM setup and debugging in areas such as integrating Cisco Voice over IP phones and desktop Video phones, designing dial plans, configuring SIP trunking and PSTN calling, deploying ISR routers with CUBE support, creating Cisco UCS server clustering systems for survivability, performance tuning, and integration with Exchange Server.
Emergency Engineer Internal Network Security Scan
Network Security Inventory Specialists
Progent offers two low-cost service bundles designed to allow small businesses to receive an impartial network security assessment from a certified security engineer. With Progent's External Security Inventory Scan, a security expert runs an extensive test of your network from beyond your firewall to determine potential weaknesses in the security profile you present to the public. With Progent's Internal Security Inventory Checkup, a certified security professional runs a system scan from an authorized machine inside your firewall to assess the risk to internal assaults. The two security inventory services are configured and executed from a protected external site.
Top Network Consultant Exchange Online Archiving
Biggest Online Troubleshooting Hybrid Configuration Wizard
Microsoft 365 Exchange Online lets you use cloud-resident virtual machines, mailboxes and other email components to lower hardware costs and administrative hassle. You can deploy Exchange Online to host all your Exchange mailboxes, or you can integrate a hybrid architecture that incorporates both local as well as cloud-resident mailboxes. Progent's Microsoft-certified consulting experts can provide budget-friendly remote technical support to help your small businesses to evaluate the benefits of Exchange Online, design a network topology that makes sense for your functional requirements and IT budget, implement a non-disruptive move from your existing Exchange system to one that includes Microsoft 365 Exchange Online, train your management staff and end users, and deliver as-needed consulting and technical support.
24x7 VMware vRealize Automation vRA Professionals
VMware NSX Topology Consult
VMware's NSX network virtualization platform allows you to build complete logical networks in software. NSX permits virtual networks to be deployed instantly and administered with a high degree of automation independent of the physical components used by the basic IP network. VMware Site Recovery Manager (SRM) supports automated disaster recovery, application mobility, and non-intrusive site relocation, failback and site re-protect. SRM also enables non-intrusive testing for disaster recovery, upgrades and fixes and can produce reports to verify full service restoration, validate Service Level Agreements and demonstrate compliance. When integrated with VMware's NSX network virtualization technology, VMware SRM can rapidly restore the entire logical network topology at the recovery site. Progent can provide the skills of a VCDX certified VMware NSX consultant and VMware SRM system architect to help your organization to plan, deploy, test and administer a disaster recovery system based on VMware SRM and VMware NSX.
Cisco Experts 3504 wireless controller Remote Technical Support
5500 Wireless Controller Remote Consulting
Cisco's {Catalyst Wi-Fi controllers simplify the administration of wireless networks by unifying the configuration and control of wireless APs, optimizing wireless performance by reducing the effect of RF congestion, improving Wi-Fi availability with rapid auto-failover, and strengthening security by identifying cyber threats and filtering traffic content based on user type and locale. Progent can help your business to configure Cisco Wi-Fi controllers to manage and monitor Wi-Fi networks of any size. Progent can assist you to maintain and troubleshoot your current Cisco Wi-Fi environment or carry out a smooth upgrade to Cisco's modern Wi-Fi controller technology.
Apple Final Cut Pro Training
Adobe Illustrator Education
Progent's Apple Mac experts can promote the creative aspect of Macintosh computing by offering consulting services and training in graphics, audio, and video. Progent's consultants can provide expertise in a variety of Apple Mac applications such as Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with specific projects such as capturing or digitizing audio or video or configuring an audio/video post production facility.
Emergency Support and Help Onsite Support
Remote Support Specialist
For mid-size companies who need IT support, Progent offers a variety of options including local service, remote assistance, off-site Call Center, 24x7 support with remote system monitoring, emergency staffing, business relocation services, application programming, and expert consultation. For medium-size businesses in California or other regions covered by Progent's onsite consultants, Progent offers professional on-premises help for fixing technical issues rapidly and economically.
PXE evaluation Lab Consulting Services
PXE evaluation Lab Specialist
Progent's Test and Training Lab at the QTS (formerly Herakles) Colocation Center is available for piloting mission-critical applications, creating efficient system upgrade methodologies, assessing and optimizing performance, designing or verifying business continuity strategies, mitigating compatibility issues, and establishing training environments for the latest products and technologies. For Progent clients who lack sufficient in-house resources to assemble proper test environments, Progent's Test and Training Lab cuts capital costs and engineering risk and helps keep vital IT initiatives on schedule.
SharePoint InfoPath Forms Services Computer Consulting
Top Network Consulting SharePoint 2010
Progent's Microsoft consultants can provide affordable online technical support and programming services to help your business to plan, deploy, administer, and maintain SharePoint 2010 installations that can include web pages able to function as intranets, extranets, document and media management applications, blogs, data marts, business analytics, enterprise-wide search engines, workflows, and other tools to support and enhance information sharing. Progent can show you how to combine SharePoint 2010 with Microsoft SQL Server and with other databases and with Microsoft's familiar desktop applications like Office Excel, Word, Outlook, and Project. Progent can help you to migrate from previous releases of SharePoint or adapt a mix of web applications into a consolidated and easily managed SharePoint 2010 environment.
.NET Framework Programming Firms
Programmer .NET Software
Progent's software experts have worked for two decades with .NET technologies and the Visual Studio development environment and are able to build or modernize .NET apps rapidly and at low cost.
Microsoft Office 2003 Small Business IT Consulting Companies
Server Recovery Microsoft Office 2000
Progent imposes no service activation fee and asks no retainer for services provided during regular business hours. Progent's one-minute granularity avoids big bills for quick repairs so you will not be tempted to allow less critical problems to stay unaddressed. .
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